Service History 299

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Eastlake, OH 44095

Jason N

Job Details: 08/05/2022

"Cc unit not starting cycles, has powerRan diagnostics, no codes stored. Tried running auto test cycle, would not start cycle. Checked connections and wires. Found broken wire on lid lock harness under console. Repaired wire. Started auto test, unit ran test and all functions passed. Op test good."

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFE01

Near Richmond Heights, OH 44143

Jason N

Job Details: 08/05/2022

"Cc unit light switch broke for refrigerator door.Confirmed, light switch broke. Replaced switch using customer supplied pre Id part. Illumination restored. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Euclid, OH 44119

Jason N

Job Details: 08/05/2022

"Cc unit not advancing past sensingCustomer stated unit fills and then drains out, not advancing past sensing. Found drain hose laying on floor going into floor drain. Corrected drain hose install, clipped to wash tub side. Ran auto test and calibration. All functions passed. Op test good."

We serviced a

MAYTAG DRYER

Model MGDX500XW0

Near Fairview Park, OH 44126

Angel

Job Details: 08/05/2022

"Cc that unit was making a loud squealing sound. Ran unit and the sound was from the idler pulley. Replaced all parts with dryer repair kit so it got rollers, pulley and belt tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR2021TF9

Near Lakewood, OH 44107

Angel

Job Details: 08/05/2022

Cc that unit was making a sound and think its the fan. Verified and unit was not running at the moment took off evaporator cover to inspect an frost and unit after 5mins of being there made the sound and I asked customer that it was the sound they were hearing and they said yes. So i showed them and explained to them that the sound they are hearing is the refrigerant flowing through evaporator when unit kicks on also evaporator had a perfect frost pattern unit is working as designed customer stated that warranty is almost over and wanted to be sure everything was good. Opt test ok.

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Cleveland, OH 44109

Corina B

Job Details: 08/05/2022

"CC that the oven is not heating. Confirmed. 0 amps, checked the igniter 120 volts from the control. Oven heated t0 350*.loose wire. Opt test ok"

We serviced a

GE REFRIGERATOR

Model GFSS6KKYASS

Near Burton, OH 44021

Brian M

Job Details: 08/05/2022

Cc of frost in the freezer Found door to be damaged Parts are NLa

We serviced a

WHIRLPOOL WALL OVEN

Model WOC54EC0HS20

Near Aurora, OH 44202

Brian M

Job Details: 08/05/2022

Cc unit not turning Found turn table turned off Fixed settings OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near North Olmsted, OH 44070

Gabriel P

Job Details: 08/05/2022

"Replace heater had problems taking unit out but got it done and replace heater,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Solon, OH 44139

Joe O

Job Details: 08/05/2022

Cc: not dryingFound error codes fae2(vent electrical problem). Ran diagnostics test cycle. Found cold water at start of cycle. Found vent motor functioning. Found heater is heating. Advised customer to run hot water at sink prior to starting unit. Customer also not using rinse aid. advised customer on rinse aid usage. Unit functioning as designed. Op test ok

We serviced a

AMANA WASHER

Model LW3503W2

Near Cleveland, OH 44109

Manny

Job Details: 08/05/2022

"Cc unit leaking, took unit apart and found unit leaking from the transmission, motor is full of water and rusted, drain pump is also leaking, try locating parts but cant find them, spoke to AB he found parts NLA, informed customer, and collected for service"

We serviced a

GE DISHWASHER

Model GDF630PSMOSS

Near Lakewood, OH 44107

Angel

Job Details: 08/05/2022

"Cc that unit stopped draining again. Verified pump again to see if it came unplugged again but it was plugged in. Tried canceling to see if it would drain but drain pump would not kick on. Checked latch and it was good took off control to check voltage going to drain pump and it was not consistent unit will need control and drain pump gave customer estimate and there leaning towards rather getting a new unit they said if anything they will call us back to continue repair.; ordrng 1 WD19X25461 (Drain pump) and 1 WD21X29658 (Control board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Seven Hills, OH 44131

Corina B

Job Details: 08/05/2022

"CC that there is a buzzing noise, handle is off and the doors are not level. Confirmed. Reattached the freezer door handle, the ice maker waS turned on with no water. The valve humming . Leveled the ff door with the freezer. The unit is rocking, no feet on the unit. Advised cust to get shims to stop the rocking. Opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ1

Near Aurora, OH 44202

Brian M

Job Details: 08/05/2022

Installed switch OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Parma Heights, OH 44130

Manny

Job Details: 08/05/2022

"Cc unit not cooling in both sections, verified and unit is pretty warm, compressor is trying to start but only hums for about 30 seconds then shuts off, tried pulling unit out but is wedge against counter and cabinet, when trying to pull it gets stuck and wont budge. Customer pulled unit out and I hooked it to killawatt and unit pulling 15.6amps unit needs a compressor. Parts not showing in stock, office to schedule next service appointment.; ordrng 1 W11574734 (Compressor) and 2 W11109499 (drier-tube)s"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near East Cleveland, OH 44112

Jason N

Job Details: 08/05/2022

"Cc unit stopped cycling in mid cycle, could not get unit to restart. Customer stated the unit stopped in mid cycle, had to manually drain the water out. Ran diagnostics, found code f9e1 for drain problem. Ran auto test, found drain pump not turning on. Checked under unit, found drain pump connector wires damaged. Repaired wires and retested. All functions passed. Op test good."

We serviced a

MAYTAG RANGE

Model MGR6600FZ1

Near Cleveland, OH 44108

Jason N

Job Details: 08/05/2022

"Cc unit center burner not working and oven not workingFound center burner head flame holes completely blocked with coagulated grease and carbon, best to replace at this point. Ran bake test on oven, found oven spark intermittent, when ignition does happen, flame goes out within several seconds. Ordering bake ignition parts due to poor spark and flame sensing. ; ordrng 1 W11162730 (DSI board) and 1 WP9758079 (Bake ignitor) and 1 W11161843 (Harness) and 1 W11162114 (Center burner head)"

We serviced a

WHIRLPOOL DRYER

Model WED5790VQ1

Near Avon Lake, OH 44012

Angel

Job Details: 08/05/2022

"Cc that unit is not heating. Verified and unit would not heat took off back panel and checked all fuses, thermostat and heating element and they were all good also made sure the motor was plugged in correctly and it was checked timer on back and found that one of the wires shorted out on the cabinet cut wire and reconnected it with a wire not and taped it off tested unit and started heating as should. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ00

Near North Olmsted, OH 44070

Gabriel P

Job Details: 08/05/2022

"Warmer outside walls are normal for fridge show customer a link,customer is not satisfied with unit he said is get really hot but when touch is warm is not as hot customer said it is call tech line and spoke to rob unit working as design"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Strongsville, OH 44136

Marie V

Job Details: 08/05/2022

When arrived found fresh food section light not working. Freezer light is working properly. Ordering correct part. ; ordrng 1 W11527432 (Fresh food module)

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Ashtabula, OH 44004

Dan H

Job Details: 08/05/2022

"Customer complaint of error code, ran diagnostics found f5e1(lid lock fault) error code, lid locks and unlocks, button shorted on user interface and beeping, unit needs new control and user interface ; ordrng 1 W11125152 (Ui) and 1 W11182868 (Cntrl)"

We serviced a

WHIRLPOOL RANGE

Model WFG515S0ES1

Near Ashtabula, OH 44004

Dan H

Job Details: 08/05/2022

"Customer complaint that unit beeps during use, unsanitary conditions (see pics)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM704KPS0

Near Broadview Heights, OH 44147

Marie V

Job Details: 08/05/2022

"Cc that the dispenser lid broke. Confirmed. Replaced dispenser. Tested unit, no leaks. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Chagrin Falls, OH 44023

Joe O

Job Details: 08/05/2022

"Cc: over filling, cycle time incorrectCustomer stated quick wash use to be 38 mins now shows 47 mins. Found max fill is turned on. Customer stated she turned on max fill for a load and didnt know it saved her cycle. Shut off. Tested. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Bedford, OH 44146

Joe O

Job Details: 08/05/2022

"Cc: condensation in ff section, and on mullion rail, frosting in freezerFound all gaskets sealing. Found humidity control shut off. Advised customer on humidity control. Advised customer on loading. Advised if something falls behind freezer drawer, or is stacked too high it can cause the door to stay open. If door is not completely sealed it will allow warm air in and cause frost in freezer and condensation in ff section. Adjusted freezer door to allow more surface area so gasket will seal better. Advised customer not to leave doors open for periods of time. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW1

Near Chardon, OH 44024

Dan H

Job Details: 08/05/2022

"Customer complaint that unit stops mid cycle, ran diagnostics found f8e1(long/no fill) error code, cold water barely entering tub, unit needs new valve, installed new valve, op test good ; used 1 W11210459 (VALVE) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Brecksville, OH 44141

Marie V

Job Details: 08/05/2022

"Cc that the unit is making a f2e1 error code again, the top 3 buttons for each oven are not operating, ui is not good. called whirlpool tech line spoke with Chris. He said is a problem with the user interface, but if issue persists will need to replace both motherboards of the appliance as well. Replaced panel, penetrating unit to 350*. Pass, also delete error codes. Op test ok.Brought core for return ; ordrng 1 W11179310 (Control with power supply) and 1 W10801665 (Control no power supply)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KBL0

Near Valley View, OH 44125

Joe O

Job Details: 08/05/2022

Installed element.tested. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Chardon, OH 44024

Dan H

Job Details: 08/05/2022

"Customer complaint that unit is leaking, confirmed, found unit leaking from sump, unit needs new sump assembly, customer does not want repair at this time; ordrng 1 W10805015 (Sump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Aurora, OH 44202

Brian M

Job Details: 08/05/2022

Installed ui and control Still getting errors Reinstalled old control board no errors Ran test cycle OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Independence, OH 44131

Corina B

Job Details: 08/05/2022

Replaced the drawer that the customer supplied to me. Opt test ok

We serviced a

KENMORE WALL OVEN

Model 790.413994

Near Chagrin Falls, OH 44022

Brian M

Job Details: 08/05/2022

"Cc no bake or broil Found thermostat open ; ordrng 1 5303302280 (thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDC10IXWH6

Near Seven Hills, OH 44131

Corina B

Job Details: 08/05/2022

"CC that the unit the ui stays on, power was turned off when arriving. Ran diag 2-1 stuck key, 6-2 fill valve, Service pointer W10536944 to replace the ui. Cust does not want to repair ; ordrng 1 WPW10500177 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mentor, OH 44060

Dan H

Job Details: 08/05/2022

"Installed new heater, op test good"

We serviced a

MAYTAG RANGE

Model MER4600LS0

Near Cleveland Heights, OH 44121

Jason N

Job Details: 08/05/2022

"Installed main control. Ran bake test, all functions passed. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW2

Near Painesville, OH 44077

Dan H

Job Details: 08/05/2022

"Installed new gearcase, motor, capacitor , shifter, cam, belt, and washplate, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Brecksville, OH 44141

Marie V

Job Details: 08/05/2022

"When arrived,took temps 1* freezer and 30* fresh food. Full frost pattern, cust said unit cools good but then stops cooling. Replaced control and filter drier per techs notes and whirlpool tech line. Op test ok"

We serviced a

JENN-AIR SXS REFRIGERATOR

Model JSC24C8EAM00

Near Lakewood, OH 44107

Marie V

Job Details: 08/05/2022

"Cc that the unit is not cooling. Confirmed. Took temps 59* fresh food section and 63* in freezer. Removed cover from fresh food and freezer, verify with uv light found a leak at the fresh food evaporator. Ordering part also ran entitlement; ordrng 1 WPW10643261 (Evaporator) and 1 WPW10143759 (Drier uv)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Gates Mills, OH 44040

Jason N

Job Details: 08/05/2022

"Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part per WP. Ran auto test, checked for leaks. Op test good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Madison, OH 44057

Dan H

Job Details: 08/05/2022

"Installed new heater, op test good"

We serviced a

KENMORE RANGE

Model 790.9257381

Near Avon, OH 44011

Marie V

Job Details: 08/05/2022

"Replaced infinite switch,and tested unit. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model PAV3360AWW

Near Cleveland, OH 44130

Manny

Job Details: 08/05/2022

"Cc unit not washing, found motor smelling like electrical fire and transmission locked up, try setting cycle but motor just hums and the burning smell intensified, unit will need motor and transmission. Customer not proceed with the repair ; ordrng 1 35-6615 (ht trans s) and 1 WP21001950 (motor-drve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Ashtabula, OH 44004

Brian M

Job Details: 08/04/2022

Cc unit not working and leaking Found valve to have cracked in housing flooded out the control Needs valve housing and control ; ordrng 1 W11172234 (housing) and 1 W10919352 (drawer) and 1 W11429620 (Control) and 1 SHIPPING (shipping and handling)

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Lakewood, OH 44107

Angel

Job Details: 08/04/2022

"Cc that freezer is not cooling properly. Took temperatures and RC was at 54* and FC was at 39* removed evaporator cover and found that the evaporator had only 2 lines of the coils with frost. Tested compressor and compressor was running at .62amps unit has a leak in the system. Called AB to see if I should just order the filter drier to see where the leak is at but suggested to order all parts that may be the issue and when i come back replace what needs to be replaced after tapping system. Unit will need compressor, evaporator and uv drier filter. Ordering parts there under warranty. ; ordrng 1 WPW10643261 (Evaporator) and 1 W10309988 (Compressor) and 1 WPW10143759 (Filter drier) and 1 WPW10239732 (FC evaporator)"

We serviced a

KENMORE REFRIGERATOR

Model 596.72003016

Near Chardon, OH 44024

Brian M

Job Details: 08/04/2022

Installed control Advised to watch ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY04

Near Chardon, OH 44024

Jason N

Job Details: 08/04/2022

"Cc unit not cooling Customer stated the ff section stopped cooling possibly after power outage. Customer stated he recently powered unit off at breaker and back on to see if unit would reset, didnt seem to work. Found ff section temps at 38 degrees, good airflow, good frost pattern. Customer stated he didnt realize unit had dropped temperature. Advised customer if unit stopped cooling for period of time, freezer would stay cold for awhile while ff section would see quickest warmup and depending on how long unit has stopped cooling, may take up to 24 hours for unit to return to normal temps. Unit is working as designed at this time."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Cleveland, OH 44128

Manny

Job Details: 08/04/2022

"Cc that they had a flood and now the unit is not washing, verified and unit was unplugged, plugged unit in, lid locked light came on but unit not unlocking, held down cancel unit seems to have canceled a cycle and started draining, unit finished draining but didnt unlock, try running diagnostics but unit keeps shutting off, unplugged unit and waited 1 min, plugged back in and try diagnostics again, it lets me in found codes f5e3 for Lid unlock fault, f1e2 for motor control fault, f7e6 for motor fault and f7e5 for shifter fault, tried setting into test cycle unit started filling but when it switches to the next step it will shut off, control has proper power coming in but unit wont start, unit needs motor, capacitor, shifter, actuator,lower harness, gearcase and control. Customer will not proceed with the repair.; ordrng 1 W11162438 (cntrl-elec) and 1 W11095106 (harns-wire) and 1 W11454734 (gearcase) and 1 W11026785 (motor-drve) and 1 W10913953 (actuator) and 1 W11395618 (Capacitor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYH02

Near Painesville, OH 44077

Joe O

Job Details: 08/04/2022

Installed control and thermistor.advised customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Painesville, OH 44077

Dan H

Job Details: 08/04/2022

"Installed new ice maker , op test good"

We serviced a

GE REFRIGERATOR

Model GFE29HSDISS

Near Painesville, OH 44077

Dan H

Job Details: 08/04/2022

"Customer complaint of grinding noise, noise is coming from fresh food section evaporator fan, unit needs new fan; ordrng 1 WR60X35205 (Fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 08/04/2022

Replace control and capacitor then ran calibration and auto test pass opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KWH0

Near Willoughby, OH 44094

Corina B

Job Details: 08/04/2022

CC that the unit is leaking from the left side. Door shutting properly. Started a cycle found it leaking. Replaced the gasket. Started a cycle no leaks. Opt test ok.

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Middleburg Heights, OH 44130

David R

Job Details: 08/04/2022

"Replaced valves and dispenser. Tested, good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ02

Near Mentor, OH 44060

Joe O

Job Details: 08/04/2022

Installed ice maker. Cycled. Unit calling for water. Op test ok

We serviced a

MAYTAG RANGE

Model MER8700DS0

Near North Olmsted, OH 44070

Gabriel P

Job Details: 08/04/2022

Replace sensor opt test ok everything test good on unit no issue working as design

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Chardon, OH 44024

Dan H

Job Details: 08/04/2022

"Cleared evaporator , installed new control and thermistor, op test good"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Mentor, OH 44060

Dan H

Job Details: 08/04/2022

"Customer complaint of grinding noise, ran drain and spin cycle, ran quick wash cycle, unit filled and agitated, no unusual noises heard, unit is operating as designed"

We serviced a

ELECTROLUX DISHWASHER

Model EI24ID50QS0B

Near Wickliffe, OH 44092

Corina B

Job Details: 08/04/2022

"CC that the unit did not turn off was hot to touch and the drain pump is loud. Started a quick cycle. Drain pump is loud. Unit counted down then started back to 8 minutes. Will need a drain pump and control. Customer does not want to repair ; ordrng 1 A00060401 (Drain pump) and 1 117492651 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KWH0

Near Cleveland, OH 44124

Corina B

Job Details: 08/04/2022

Replaced the bezel and vent. Ran a calibration. Started a cycle. No leaks. Opt test ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Broadview Heights, OH 44147

David R

Job Details: 08/04/2022

"Replaced heater. Ran diagnostics, good. Op Test Ok."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Burton, OH 44021

Brian M

Job Details: 08/04/2022

Installed heater OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Brecksville, OH 44141

David R

Job Details: 08/04/2022

"Cc unit making loud scraping noises. Went into diagnostics, F1E2 motor, F7E1 basket speed error. Checked underneath, but from splutch assembly came off and frayed belt. Replaced both from t/s and put on lock tight. Ran diagnostics and calibration. Good, Op Test Ok.; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Mantua, OH 44255

Brian M

Job Details: 08/04/2022

Installed rail OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Chardon, OH 44024

Jason N

Job Details: 08/04/2022

"Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part. Ran auto test, checked for leaks. Op test good."

We serviced a

WHIRLPOOL STACK W/D

Model WGT4027HW1

Near Streetsboro, OH 44241

Brian M

Job Details: 08/04/2022

Cc unit not working Found unit getting power but control not turning on Needs control ; ordrng 1 W11481725 (Control)

We serviced a

GE WASHER

Model GTW680BSJ4WS

Near Burton, OH 44021

Jason N

Job Details: 08/04/2022

"Cc unit leaking water during cycleRan quick wash test, checked hose connections, check under unit. Let unit run entire quick wash cycle. Did not find any leaks from unit at this time. Unable to duplicate leak issue."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Warrensville Heights, OH 44128

Manny

Job Details: 08/04/2022

"Cc unit frost up again, verified and FZ if cover in frost, found gaps on the liner, calling TL, spoke to Andrew, sent him pictures and he agreed that the top left looks really wide, sending the unit for review stated they will contact us and the consumer with the next steps.

We serviced a

GE WASHER

Model GTW330ASK2WW

Near Mentor, OH 44060

Joe O

Job Details: 08/04/2022

"Cc: not drainingFound drain pump receiving proper power. Needs drain pumpCustomer does not want to repair at this time ; ordrng 1 Wh23x28418 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Newbury Township, OH 44065

Jason N

Job Details: 08/04/2022

"Cc unit needs updated heater element installed Replaced heater element using customer supplied pre Id part per WP bulletin W11540964 and s code S17304. Ran test cycle, checked for leaks. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KDDO24CVX00

Near Novelty, OH 44072

Jason N

Job Details: 08/04/2022

Cc unit freezer door freezing closedCustomer stated the freezer door will get frozen closed due to water accumulating on the bottom of the freezer. Found evaporator drain partially clogged with sediment and sludge. Cleared drain tube and reinstalled. Ensured good water flow through. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Shaker Heights, OH 44122

Manny

Job Details: 08/04/2022

"Cc unit making a loud vibration noise, verified and unit is indeed making a vibration noise, open doors but noise not coming from inside, pulled unit out and noise got a lot louder removed back cover can hear the noise around the compressor, if I pushed the compressor the noise stops, condenser coil was too close to the cabinet and will vibrate against the cabinet when compressor is running, reset condenser and not hitting the cabinet anymore, vibration noise is gone, opt test ok!"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Willoughby, OH 44094

Dan H

Job Details: 08/04/2022

"Customer complaint that load and go dispenser is not working and back filling with dirty water, confirmed, unit needs new dispenser assembly ; ordrng 1 W11321036 (Dispenser)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBS0

Near Chagrin Falls, OH 44022

Corina B

Job Details: 08/04/2022

"CC that the unit is not running. Confirmed, ran diag 4-3 wash motor not running 7-1. No heat. Checked power at the control 0 ohms. 8.2 ohms on the pump and motor. Will need a new control. Possibly need the pump and motor. The control is still under warranty. Office to reschedule appointment. ; ordrng 1 W11305303 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Solon, OH 44139

Corina B

Job Details: 08/04/2022

"Replaced the water housing and valve. There is water in the bottom drawer, cust will take care of it. Filled a water jug. Opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Aurora, OH 44202

Brian M

Job Details: 08/04/2022

Cc of humming noise when closing doors Found noise to be regular noises of fan motor kicking back on OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Lakewood, OH 44107

Angel

Job Details: 08/04/2022

Cc that units display is not turning on. Verified and display is completely dead verified power to control and had 120vac unit will need control board replaced ordering part.; ordrng 1 W11126814 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Lakewood, OH 44107

Marie V

Job Details: 08/04/2022

"Replaced compressor, and filter drier, put unit into a vacc, 29. No changes in gages after 15 min. Filled up unit with r600 68gm . Full frost on evaporator. Advice cust to allow 24 hours for unit to reach normal temps, op test ok"

We serviced a

KENMORE WASHER

Model 11042936200

Near Fairview Park, OH 44126

Gabriel P

Job Details: 08/04/2022

"Use shot vac to empty water then took filter out it was clog clear out and ran rinse and spin and when pump started it was loud like if arm broke and no water was emptying out gave estimate for pump customer will think about it ; ordrng 1 280187 (Pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model ned4655ew1

Near Painesville, OH 44077

Joe O

Job Details: 08/04/2022

"Cc: not running, buzzing noise; ordrng 1 279827 (motor!dryer)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Kirtland, OH 44094

Joe O

Job Details: 08/04/2022

Installed door auger shaft seized in old auger motor. Needs auger shaft. ; schdld next appmnt for 8/11 THU !

We serviced a

JENN-AIR RANGE

Model JDS1750FS0

Near Aurora, OH 44202

Brian M

Job Details: 08/04/2022

"Found ui not to be the main cause Found a mouse droppings in unit and control board is shorted Needs control Using what she paid for ui to pay for control ; ordrng 1 W11295990 (cntrl-elec), used 1 SHIPPING (shipping and handling), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near Lakewood, OH 44107

Angel

Job Details: 08/04/2022

Cc that they had a power outage and now the oven wont work. Tested oven and it will not preheat found ignitor not turning on. Looked in back of unit and found control board shorted out replaced control board tested unit and oven started functioning as should. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48FTS04

Near Chagrin Falls, OH 44023

Jason N

Job Details: 08/04/2022

"Cc unit not cooling in freezer or refrigerator sectionUnit was turned off when arrived. Turned unit on, no compressor, found inverter service LED blinking 3 times for inverter failure. Replaced using misc. truck stock part. Compressor strarted up. Observed unit for several minutes, unit starting to cool, good heat on condenser. Advise customer to allow 24-48 hrs for unit to return to desired temperatures. Op test good. ; used 1 W10133449 (Inverter box) from stock"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Shaker Heights, OH 44120

Manny

Job Details: 08/04/2022

"Cc unit not coming on, tried multiple outlets and no power, verified and unit is dead, checked power good power, ran diagnostics and unit have codes f6e3 and f6e2 both for ui and control communication errors, unit will need control and UI, add to cancellation list ; ordrng 1 W11135391 (console) and 1 W11135392 (cntrl-elec)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Novelty, OH 44072

Joe O

Job Details: 08/04/2022

Installed sump and gasket. Ran test cycle. Op test ok

We serviced a

FRIGIDAIRE WALL OVEN

Model GLEB27T9FBA

Near Solon, OH 44139

Jason N

Job Details: 08/04/2022

"Cc unit top oven not heating Ran bake and broil tests on upper oven, neither element powering on and heating. Checked voltage from L1 and L2 relays on board, 0v from L2 relay. Unit needs main relay board. Customer declined repair at this time, will decide if repair at later date. ; ordrng 1 316443901 (Relay board)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF750SAYB3

Near Mentor, OH 44060

Dan H

Job Details: 08/04/2022

"Customer complaint that unit is not going through cycle, ran test cycle unit filled and began washing, unit completed test cycle, unable to duplicate the problem , unit is operating as designed"

We serviced a

GE WASHER

Model WJRR4170G1WW

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/04/2022

Cc unit not starting Found unit getting power put timer not working Parts are NLa

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Independence, OH 44131

David R

Job Details: 08/04/2022

Parts are damaged from delivery. Both the tub and inner door. Took pics. Reordering parts needed.; ordrng 1 WPW10681506 (Tub) and 1 W11035418 (Inner door)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Solon, OH 44139

Corina B

Job Details: 08/04/2022

"Replaced the heater. Ran a calibration. Started a cycle. No leaks, opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, OH 44106

Angel

Job Details: 08/04/2022

"Cc that unit was getting stuck at wash. Verified and customer has the drain hose on the ground causing the washer not to fill because water is running out at the same time be ause of drain hose not being properly installed. Rand diagnostics and unit has an error code F8E1 no fill, long fill so I turned on unit so customer could see what I mean and he could see the water coming out while filling. Unit is working as designed just needs to fix drain hose. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Cleveland, OH 44103

Angel

Job Details: 08/04/2022

Cc that unit was not letting them do anything and it had a error code for lock. Verified and unit is fine it just had the control lock on pressed button for 3 seconds and unlocked the controls explained customer how to do it. Opt test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MSC21C6MFZ00

Near Solon, OH 44139

Jason N

Job Details: 08/04/2022

Cc unit frosting in freezer section Found freezer door gasket not sealing on upper right corner. Heated gasket and stretched to mate to cabinet. Cleared frost from freezer section. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM3

Near Walton Hills, OH 44146

David R

Job Details: 08/04/2022

"Cc unit leaking from middle. Leaking directly from wash motor. Will need pump wash motor assembly. Ordering pump assembly ; ordrng 1 WPW10671942 (Wash pump motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA REFRIGERATOR

Model ARS8265BS

Near Solon, OH 44139

Corina B

Job Details: 08/04/2022

"CC that the unit is not making ice. Confirmed. No water coming out of the dispenser. Checked for the water shut off behind the unit, basement is finished with drop tiles, cust does not know where the shut off is. Found the filter not in. Advised cust to find where the shut off is. Pulled unit out scratched the polyurethane, took pictures. Did used my floor protection. Cycled ice maker, stopped mid cycle. Replaced the ice maker from t/s. Cycled the ice maker, filled. Opt test ok. ; used 1 4317943 (ICEMAKER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Chagrin Falls Township, OH 44022

Joe O

Job Details: 08/04/2022

Installed sump ass ran diagnostics test cycle. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Beachwood, OH 44122

Jason N

Job Details: 08/04/2022

"Cc unit making knocking noiseCustomer stated unit is still making knocking noise during the spin cycle. Ran spin cycle test with towel load. Found noise in question to be the drain hose knocking on the rear panel when unit vibrates with certain frequency. Adjusted hoses and wires away from rear panel. Reran spin cycle test, no abnormal, noises heard. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Painesville, OH 44077

Dan H

Job Details: 08/04/2022

"Customer complaint that lights are not working, confirmed, found freezer section led out, wires to freezer section light are broken inside of liner, unit cannot be repaired, called whirlpool techline spoke to Austin"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Cleveland, OH 44121

Jason N

Job Details: 08/04/2022

"Cc unit lights in ff section and freezer section outFound only lights working in unit are pantry lights at this time. Checked power to top LED module, 0v. Checked door switch inputs, all checked good. Checked power at freezer LED, 0v, but light came on when bumping wiring, found loose connector on freezer door switch. Freezer LED operating. Checked connections on main board LED driver, 0v out to top module, unit needs main board. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11556912 (Main control)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TE0

Near Painesville, OH 44077

Dan H

Job Details: 08/04/2022

"Installed new ice maker, op test good"

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