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Corina B.
GTWN3000M2WS GE WASHER Replaced the shaft. Optest ok. ; Job Cmpltd
Paul H.
MVWB765FW0 maytag washer Replaced slider assembly and tested, no noise, ran test 51, op test ok.; Job Cmpltd
Paul H.
KRMF706ESS01 kitchenaid refrigerator Replaced freezer drawer brackets and shaft, replaced left fresh food door, no scratches, proper operation of drawers, op test ok.; Job Cmpltd,
Dan H.
WRX988SIBM00 WHIRLPOOL REFRIGERATOR Customer complaint of no water or ice, water dispenses, ice bin is empty, ran ice maker fill test, valve opened, mold filled, ran ice maker harvest test, ice maker motor making very loud grinding noise as ice maker harvests, unit needs new ice maker ; ordrng 1 WPW10764668 (ice maker), schdld next appmnt for 2/13 TUE
Macaulay G.
KDTE104ESS4 KITCHENAID DISHWASHER Dishwasher is not filling up with enough water to completely get the soap out of the dispenser. Float is testing ok. Dispenser is also broken at bottom edge. Office to order electronic control and detergent dispenser.; ordrng 1 W10861000 (detergent dispenser) and 1 W10909703 (cntrl-elec), schdld next appmnt for 2/13 TUE
Macaulay G.
KSSS48QKX00 KITCHENAID REFRIGERATOR Replaced bracket. Tested ok.; Job Cmpltd,
Chad P.
WRT518SZFM00 whirlpool refrigerator Unit in garage. Advised on operations when in garage. Op test ok. ; Job Cmpltd
Paul H.
110.84832201 kenmore dryer Found heating element open quoted heating element,
Paul H.
MEDB835DW3 maytag dryer , Pre ID was a miss, is is capacitive touch related, intermittent operation, needs console, ordering; ordrng 1 W11099769 (CONSOLE)
Macaulay G.
WMH32519FS0 WHIRLPOOL MICROWAVE Replaced high voltage diode, capacitor, and magnetron. Tested and heated ok.; Job Cmpltd
Macaulay G.
WED49STBW1 WHIRLPOOL DRYER Tested dryer on energy preferred setting. Dryer is cycle heat on and off properly. Explained that the dryer is operating properly. Tested ok.; Job Cmpltd
Dan H.
WRX735SDBM00 WHIRLPOOL REFRIGERATOR Customer complaint of water leaking from dispenser, confirmed, found water leaking from ice chute, ice chute is filled with water, ice bin filled with a solid chunk of ice, Adjusted ice maker water level screw, ice maker started harvest cycle, ice maker ejected ice and filled, ice maker did not over fill, no water observed leaking from ice maker fill tube, unit is operating as designed, if problem continues suggest replacing fill valve; Job Cmpltd
Dan H.
WTW5000DW1 WHIRLPOOL WASHER Customer complaint that unit shakes, ran diagnostics no error codes found, ran high speed spin, unit is shaking normally, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
Corina B.
KUDS30IXSS1 KITCHENAID DISHWASHER Replaced the parts listed. Optest ok. The dogs got ahold of the UI and chewed the one corner. Took pic. UI is working as designed. ; Job Cmpltd
Corina B.
WDF760SADW0 WHIRLPOOL DISHWASHER Called cust pre-Id. Will need a new control and UI housing. Called SM to order parts ; ordrng 1 W10751502 (elect control board) and 1 W10847890 (housing-ui), schdld next appmnt for 2/13 TUE
Paul H.
WRF989SDAE00 WHIRLPOOL REFRIGERATOR Ran diagnostics test 56, E0, no errors, checked for ice in mold, none, ran test 45, IM filled fine, IM was just replaced, if not power cycled or was hot-swapped, can cause IM to make one batch the time out, power cycled, should correct, verified IM temp and fan operation, fan good and temp dropping to appropriate level, advised customer to monitor, if we get recalled, pre-ID IM fan and IM; Job Cmpltd When backing fridge to it place water line loose up,and spray water on floors,took pictures; Job Cmpltd
Macaulay G.
WDT920SADM0 WHIRLPOOL DISHWASHER Found shard of glass in drain pump. Removed glass. Drain ed ok. Diverted valve is leaking. Office to order sump and motor assembly.; ordrng 1 WPW10671942 (sump and motor assy)
Dan H.
WFE320M0EW0 WHIRLPOOL RANGE Customer complaint that time changes and oven shuts off, started bake for 350 degrees, temp at 348 degrees, unit is recieving correct power from supply, oven never shut off, clock never changed to random incorrect time, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
Dan H.
WMH31017FB0 WHIRLPOOL MICRO OVEN Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; Job Cmpltd
Dan H.
WFG540H0ES1 WHIRLPOOL RANGE Customer complaint that oven temperature is not right started bake for 350 degrees, temperature after preheat at 346 degrees, unit is operating as designed, advised customer that preheat time is 20-25 minutes ; Job Cmpltd
Corina B.
CFCP1NIZASS GE REFRIGERATOR CC that the ff is not cooling. Fz 5 ff 64. Control set at 37 for ff 0 for the fz. Will need new thermistors and the controls. The fans are running. Called SM to order parts. ; ordrng 1 WR55X10025 (sensor,temp ff) and 1 WR55X10025 (sensor,temp ff) and 1 WR55X10684 (board asm temp) and 1 WR55X11064 (board main combined) schdld next appmnt for 2/12 MON
Corina B.
KRFC604FSS00 KITCHENAID REFRIGERATOR Replaced the parts listed. Open ok. ; Job Cmpltd
Paul H.
KUDS35FXSS2 WHIRLPOOL DISHWASHER Replace pump and motor,ran diagnostics test,all good ; Job Cmpltd,
Paul H.
WRF989SDAE00 WHIRLPOOL REFRIGERATOR Ran diagnostics test 56, E0, no errors, checked for ice in mold, none, ran test 45, IM filled fine, IM was just replaced, if not power cycled or was hot-swapped, can cause IM to make one batch the time out, power cycled, should correct, verified IM temp and fan operation, fan good and temp dropping to appropriate level, advised customer to monitor, if we get recalled, pre-ID IM fan and IM; Job Cmpltd
Paul H.
WRX735SDBM00 WHIRLPOOL REFRIGERATOR Evacuated system, replaced compressor and drier, pulled system to a 30” vacuum for 15 minutes, held, charged with 5.25 oz of R-134A, pressure good, sealed system, waited a few minutes, FC had dropped from room temp to 44F, op test ok.; Job Cmpltd
Jeff M.
KDTM404EBL KITCHENAID DISHWASHER The unit still leaking I ran a quick cycle I found that it was leaking still the unit is level has the updated racks it appears that the spray arm is not rotating and it’s locked in position to spray on the side seals of the door this is a mechanical spray arm needs replaced; ordrng 1 W10860176 (LOWER SPRAY ARM) and 1 W10871196 (SOUND PAD ), schdld next appmnt for 2/12 MON
Jeff M.
EIFLS55IIW0 ELECTROLUX WASHER Installed new part unit op tested good ; Job Cmpltd
Paul H.
MVWB725BW0 MAYTAG WASHER Replace stator,and bearing,ran a diagnostics test is all good,; Job Cmpltd
Paul H.
FFHB2740PSCA FRIGIDAIRE REFRIGERATOR Replacing ice maker, however flapper not sealing, ordering; ordrng 1 242270102 (module), schdld next appmnt for 2/12 MON
Jeff M.
WRF560SEYM05 WHIRLPOOL REFRIGERATOR Needs new door handle the right nut is stripped out will not tighten; ordrng 1 W10830683 (HANDLE ), schdld next appmnt for 2/12 MON
Jeff M.
KBFS20ECMS00 WHIRLPOOL REFRIGERATOR The fill valve for the icemaker sticking open. Customer has video proof of water pouring out of the icemaker into the ice bin. I was unable to duplicate the issue. But video evidence proves that there is an issue. Estimate only icemaker water valves customers going to call Whirlpool and see if they can cover parts
Jeff M.
WRT318FZDM02 WHIRLPOOL REFRIGERATOR I found that the back cardboard was vibrating against a copper line I re positioned the back cardboard unit tested good; Job Cmpld
Jeff M.
WFW90HEFW1 WHIRLPOOL WASHER The unit was leaking from the water hoses c pic. I recommend for the customer to replace the waterlines and also do not push the stackable unit all the way to the wall it is putting a lot of pressure against those water hoses causes them to leak ; Job Cmpltd
Jeff M.
MVWB835DW3 WHIRLPOOL WASHER The unit is really off balanced took a picture of where the washer is sitting also took a picture of underneath the washer there are no signs of oil this particular machine doesn’t even have gear oil.; Job Cmpltd
Jeff M.
MVWX655DW1 MAYTAG WASHER The unit was not spinning correctly. I found the hot water valve was off I tuned the valve on op tested good ; Job Cmpltd
Jeff M.
WRS325FDAM04 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd
Corina B.
MDB4949SDM3 MAYTAG DISHWASHER CC that the pipes bang when the water is filling. Checked the water 38psi. Turned unit on several times could not get the pipes to bang. Could not duplicate the problem. Optest ok; Job Cmpltd
Macaulay G.
MVWB835DW2 MAYTAG WASHER Customer explained that washer makes noise in spin cycle. Put through spin cycle and found that gearcase is grinding. Office to order gearcase and thrust washer.; ordrng 1 W10811956 (drum assy) and 1 W11032711 (washer), schdld next appmnt for 2/12 MON
Macaulay G.
GS6NBEXRL00 WHIRLPOOL REFRIGERATOR Replaced ice maker. Op test ok.; Job Cmpltd
Macaulay G.
MVWB725BW0 MAYTAG WASHER Replaced water valve. Tested ok. No leaks.; Job Cmpltd
Macaulay G.
WRS325SDHZ00 WHIRLPOOL REFRIGERATOR Part that was ordered was incorrect part. Office to order inlet line W11162040.; ordrng 1 W11162040 (INLET LINE), schdld next appmnt for 2/12 MON
Dan H.
MDB8959SFZ4 MAYTAG DISHWASHER Customer complaint that unit is not starting, confirmed, found start button physically broken, unit needs new user interface(ss); ordrng 1 W10910626 (panel-cntl), schdld next appmnt for 2/12 MON
Dan H.
MRT311FFFH WHIRLPOOL REFRIGERATOR Installed new freezer section door, op test good, customer would like Maytag emblem sent to him, customer will install ; ordrng 1 WPW10612925 (nameplate)
Dan H.
WDT720PADM2 WHIRLPOOL DISHWASHER Installed new control, op test good ; Job Cmpltd
Corina B.
WRF989SDAH00 WHIRLPOOL REFRIGERATOR CC that the unit is not dispensing water or ice. Ff38fz 5. Removed the waterline to the unit, .removed the top panel of the ff. Found the reservoir is frozen, steamed the lines out. Advised cust to move the top shelves to fit a gallon of milk to get proper air flow. Ran step 57 then 45 ice maker filled. Optest ok. ; Job Cmpltd
Corina B.
WDT720PADM2 WHIRLPOOL DISHWASHER Replaced the pump and motor. Ran a calibration. Used paper to check for leaks. Optest ok. ; Job Cmpltd
Corina B.
KDFE104DSS5 KITCHENAID DISHWASHER CC that the unit will not keep the power on. Wired the power cord to the unit. 120 volts going to the control and the the pump and motor. There is continuity on the pump and motor. Optest ok. ; Job Cmpltd
Dan H.
WRS571CIDM02 WHIRLPOOL REFRIGERATOR Installed new air damper, op test good ; Job Cmpltd
Dan H.
UMV1160CW2 WHIRLPOOL MICROWAVE Installed magnetron and diode, op test good ; Job Cmpltd
Corina B.
PFCS1RKZASS GE REFRIGERATOR Replaced the parts listed. Advised cust to wait 24 hrs before putting food in the refrigerator. Optest ok; Job Cmpltd
Macaulay G.
WDF760SADM3 WHIRLPOOL DISHWASHER Replaced interface door panel. ; Job Cmpltd
Macaulay G.
MEDB755DW2 MAYTAG DRYER Replaced drum. Tested ok. Customer also mentioned that dryer was taking over 2 hours to dry one load of laundry. Found lint at trap of vent to outside. Cleared vented . All functions are normal.; Job Cmpltd
Dan H.
WFE710H0AS0 WHIRLPOOL RANGE Customer complaint of flames coming from hidden element and now oven is not heating, found bake element broken, bake element is recieving 240vac, unit needs new bake element ; ordrng 1 W10779716 (elmnt-bake), schdld next appmnt for 2/12 MON
Paul H.
RTW4516FW1 ROPER WASHER Did thorough inspection of unit and tested, no leaks found, did find latch not secure in top panel, corrected, op test ok.; Job Cmpltd
Paul H.
UMV1160CB0 WHIRLPOOL MICROWAVE Door strike is broken ordering new door; ordrng 1 W10686517 (door/mw), schdld next appmnt for 2/9 FRI
Paul H.
WFG540H0ES1 WHIRLPOOL RANGE Hinges are broken, need replaced, for baking, all items look good, no gas hook-ups at store so unable to fully test, just ordering hinges; ordrng 2 WPW10440013 (hinge-door)s, schdld next appmnt for 2/9 FRI
Paul H.
KDTE254ESS3 KITCHENAID DISHWASHER Replace exterior door and ordering the inner door cause is also dented pretty bad on both sides ; ordrng 1 W10919271 (INNER DOOR ), schdld next appmnt for 2/12 MON
Paul H.
WDF310PAAW3 WHIRLPOOL DISHWASHER Replaced main control, ran diagnostics cycle, op test ok.; Job Cmpltd,
Paul H.
MVWB835DW1 MAYTAG WASHER Customer having same issue,calling Techline,spoke to Robert, SR# 7721218738, per Whirlpool, no further actions to take on our side.; Job Cmpltd
Paul H.
WED90HEFW0 WHIRLPOOL DRYER Disassembled unit, checked all moving parts, good, replaced seals and blower cover, reassembled, tested unit, quiet.; Job Cmpltd
Dan H.
KSSS36QDW04 KITCHENAID REFRIGERATOR Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
Corina B.
AMV2307PF0 AMANA MICROWAVE Replaced the harness. Open ng pulled unit down found the fuse was open. Replaced the fuse from t/s. Optest ok. ; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd
Macaulay G.
JGB850DEF1WW GE RANGE Replaced sensor that had been ordered. Oven heats ok. All functions are normal.; Job Cmpltd
Corina B.
MVWB855DC3 MAYTAG WASHER CC that the unit squeaks when it agitates. Ran a normal load and a drain and the unit squeaks when it agitates. Will need a new rotor, stator, clutch and gear case. Called SM to order parts. ; ordrng 1 W10754448 (clutch) and 1 W10811956 (gearcase) and 1 W10915700 (STATOR) and 1 W10915701 (ROTOR), schdld next appmnt for 2/12 MON
Dan H.
WED8500DW4 WHIRLPOOL DRYER Customer complaint of loud noise, confirmed, found seal for blower wheel housing fell off and was hitting blower wheel, no damage to seal or mounts, reinstalled, no noise now, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
Jeff M.
GTS18FBSARWW GE REFRIGERATOR Listen to the fridge can’t locate a sound both fans and compressor were on temperatures in the freezer were -7 temperature in the fridge was 36 unit tested good; Job Cmpltd
Corina B.
WRT138FZDM00 WHIRLPOOL REFRIGERATOR Replaced the control. Brought the core back for return. Optest ok. ; Job Cmpltd
Macaulay G.
NED4655EW1 AMANA DRYER Dryer is heating and running properly. Needs vent cleaned. Maintenance personnel cleaned vent while I was here. Tested ok.; Job Cmpltd
Jeff M.
FAFW2W1LW0 FRIGIDAIRE WASHER EST only The inner drum is broken. There’s a lot of play either the spinner itself is broken or the bearings are extremely worn out. Again estimate only; ordrng 1 134956200 (shell) and 1 134962501 (drum assy),
Jeff M.
PFSS6PKWASS GE REFRIGERATOR The fridge is not cooling compressor is drawling .7 A there is no heat transfer no frost pattern. A few of the solder joints by the compressor appears as if they were leaking at one point. Needs evaporator and filter dryer estimate only
Jeff M.
WMH53520CS7 WHIRLPOOL MICROWAVE The units main control relay is sticking causing the light to stay on. User interface display is dim on the keypad customer says the keypad originally lit up now it does not. And Keeps blowing lightbulbs needs a lamp housing; ordrng 1 W10210871 (housng-lmp) and 1 W10848068 (CONTROL UI) and 1 W11182110 (MAIN CONTROL ), schdld next appmnt for 2/12 MON
Jeff M.
JJW2830WP00 JENN-AIR WALL OVEN This does not have the recall rack it will not fit. It also has an F8E0 fan error speed needs both upper and lower fan est only
Jeff M.
MHW5500FW0 MAYTAG WASHER The unit is not locking. Needs a door lock ; ordrng 1 WPW10443885 (LOCK), schdld next appmnt for 2/9 FRI
Jeff M.
WRX735SDBM02 WHIRLPOOL REFRIGERATOR The freezer evaporator is covered in frost the Bi Metal is open. The vinyl comes as a harness including the fan connectors.; ordrng 1 WPW10276647 (BI METAL FAN KIT ), schdld next appmnt for 2/9 FRI
Jeff M.
KDTM404EBL KITCHENAID DISHWASHER Installed new part unit op tested good. I also relvl the unit ; Job Cmpltd
Jeff M.
MVWX655DW1 MAYTAG WASHER The unit has a main control error and shifting fault needs main control and actuator ; ordrng 1 W10913953 (ACTUATOR ) and 1 W11116592 (CONTROL ), schdld next appmnt for 2/9 FRI
Jeff M.
FTF530FS3 FRIGIDAIRE WASHER The unit is not filling water is getting to the washer. The unit needs a new valve ; ordrng 1 131974700 (dispenser valve assy)
Dan H.
WTW5000DW1 WHIRLPOOL WASHER Customer complaint that unit is not starting, Ran diagnostics found f7e5(shifter fault) error code, ran manual test cycle on heavy agitate and high speed spin, unit shifts from agitate to spin and back, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
Corina B.
DU1301XTVB2 WHIRLPOOL DISHWASHER CC that the unit is dead. Removed the panel and the control cover. Unit started, filled washed drained. Replaced the panel. Unit did not turn on. Removed the panel checked the connection to the control, the fuse is good and the ribbon cable is good. Will need a new wire harness. Cust does not want to repair
Macaulay G.
KDFE104DSS5 KITCHENAID DISHWASHER Part that was shipped was damaged. It was bent to the point that it would not fit. Office to reorder WPW10463906.; ordrng 1 WPW10463906 (filter), schdld next appmnt for 2/9 FR
Dan H.
JDS9860AAP WHIRLPOOL RANGE Customer complaint of f2 error code, customer replaced thermal couple and user interface, now no display on user interface, control is recieving 120vac, unit needs new control, customer does not want repair at this time
Dan H.
WRF560SEYM04 WHIRLPOOL REFRIGERATOR Customer complaint that water is leaking from bottom, found water valve cracked, unit needs new water valve; ordrng 1 WPW10238100 (valve-inlt), schdld next appmnt for 2/9 FRI
Corina B.
MVWB766FW0 WHIRLPOOL WASHER CC that there is water leaking even when the unit is not running. Start a normal cycle filled unit. found that there was water leaking from the hot supply line. Checked unit the unit no signs of leaks. Cust did tight the hot water lines. Could not duplicate the problem. Optest ok. ; Job Cmpltd
Corina B.
WEG515S0FS WHIRLPOOL RANGE CC that the self clean came on by itself. Unit is disconnected, the fire dept was call and they moved it into the garage. Advised cust to replace the gas line and to have the unit installed before we come back. Will need a new control and oven racks. ordrng 1 W10894102 (CONTROL) and 2 WPW10268578 (rack-oven)s, schdld next appmnt for 2/12 MON
Macaulay G.
WGD4815EW2 WHIRLPOOL DRYER Dryer ignites properly. Checked venting. Found large lint build up outside. Showed and instructed customer on how to clean vent. All functions normal.; Job Cmpltd
Macaulay G.
MVWB835DW3 MAYTAG WASHER Customer is doing everything correctly in regards to loading clothes and using washer. Customer has cut back on soap and clothes. Office to order kit for washer in service pointer W11042572. I had customer read through the service bulletin.; ordrng 1 W11111453 (cntrl-elec), schdld next appmnt for 2/9 FRI
Dan H.
MGR5875QDS WHIRLPOOL RANGE Customer complaint that oven is not heating sometimes , started bake for 350 degrees, burner lit, burner shut off at 185 degrees, found control not sending power constantly to ignitor, found ground on power cord broken off, unit needs new control and power cord, customer does not want repair at this time
Dan H.
KUDS30CXWH0 KITCHENAID DISHWASHER Customer complaint that buttons on control panel stay lit and some are not working and unit is leaking, stuck key test shows control is good, started normal wash cycle, no leaks found, unit needs new user interface ; ordrng 1 WPW10500164 (panel-cntl), schdld next appmnt for 2/9 FRI
Dan H.
NTW4516FW1 AMANA WASHER Customer complaint that unit is not washing, ran diagnostics found f8e1(long/no fill) error code, found drain hose laying on floor, raised drain hose, started normal wash cycle, unit filled and advanced to wash cycle, advised customer that drain hose must be elevated 39” off of floor, unit is operating as designed ; Job Cmpltd
Corina B.
WCVH6800J1MR GE WASHER CC that the unit does not drain the water from the unit. Ran a normal load the a drain and spin. Clothes came out damp. Drain hose has a good flow of water going threw. Advised cust to use 1/2 to 1 tablespoons of detergent, has a water softener. Optest ok. ; Job Cmpltd
Corina B.
MVWC565FW1 MAYTAG WASHER CC that the unit shakes in a drain and spin. Found the basket is hitting the front of the unit. Leveled the unit. Ran a normal load and a drain and spin with towels. Optest ok.; Job Cmpltd
Corina B.
WDT790SAYB0 WHIRLPOOL DISHWASHER Replaced the parts listed. Drain was leaking replaced drain pump from t/s. Used a paper for under the dw to check for leaks. Optest ok; used 1 WPW10348269 (PUMP-DRAIN) from stock, Job Cmpltd
Macaulay G.
KDFE104DBL2 KITCHENAID DISHWASHER Found top rack was at bottom setting. Adjusted to top setting. Tested ok.; Job Cmpltd
Macaulay G.
KRFF302EBS00 KITCHENAID REFRIGERATOR Ice maker still not making ice. Found ice maker had a batch of cubes ready to dispense but was not advancing through the stages. From checking door switch, ice maker did advance and drop the batch of ice and dispense water for next batch. Adjusted door to strike door switch sooner. Tested ok.; Job Cmpltd
Macaulay G.
WTW4815EW1 WHIRLPOOL WASHER Unit not responsive or lighting up. No power to walk outlet. Reset breaker. Ran through automatic test cycle. Tested ok.; Job Cmpltd
Dan H.
WDT720PADB2 WHIRLPOOL DISHWASHER Customer complaint that unit is not washing dishes very well, ran diagnostics no error codes found, started normal wash cycle, unit filled, wash motor never started, reset connection, wash motor started, op test good ; Job Cmpltd
Dan H.
KDRP467KSS09 KITCHENAID RANGE Installed new thermal fuse
Corina B.
FGHD2433KB1 FRIGIDAIRE DISHWASHER Replaced the parts listed. The water line going to the unit is leaking tightened the waterline up. Used a paper to make sure it's not leaking. Advised cust if it is still leaking to replace the waterline going to the unit. Optest ok
Corina B.
DE180 MAYTAG DRYER CC that the unit does not heat. Removed the front panel checked the heater, open. Called SM to look up part, unit is an older unit and part is nla
Paul H.
KODE300ESS02 KITCHENAID WALL OVEN Replace CNTRL board,ran diagnostics test,all good ; Job Cmpltd
Paul H.
WTW8500DC1 WHIRLPOOL WASHER Replace gear case,ran diagnostics test,all functioning good ; Job Cmpltd
Paul H.
MVWX655DW1 MAYTAG WASHER Unit was stuck on pause,Ran diagnostics test,reset control,tested fine,started normal wash to see advanced ; Job Cmpltd
Paul H.
MVWX655DW0 MAYTAG WASHER I ran diagnostics f0e5 off balance,f7e1 basket speed sensor, ran auto test, hub is stripped, also shifter is not shifting properly or sensing speed, ordering hub and shifter; ordrng 1 W10528947 (hub) and 1 W10913953 (ACTUATOR ), schdld next appmnt for 2/9 FRI
Paul H.
GTS22WCMARBB GE REFRIGERATOR Replace heater def asm,opt test good ; Job Cmpltd
Paul H.
MVWX655DW1 MAYTAG WASHER Replace cam,gear case,and actuator,I ran diagnostics test ,all good ; Job Cmpltd
Jeff M.
WRS325FDAW WHIRLPOOL REFRIGERATOR Installed new part unit op tested good. I finally heard the noise the customer was talking about it turned out to be the cardboard liner that sits underneath the compressor was vibrating against compressor at times.; Job Cmpltd
Brian B.
WHIRLPOOL MICROWAVE MMV4205DH1 Unit not heating. Customer said she was having problems with light not coming on and she had to open and close door to get unit to come on. Replaced intermittant interlock harness from t/s. Tested unit. Still not working. Checked voltage to primary trans winding. 120v. Will need mag and diode. Office to order parts. Cust needs early appt if poss.; ordrng 1 W10818686 (MAGNETRON) and 1 WPW10575765 (DIODE), used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, schdld next appmnt for 2/9 FRI !,
Arthur V.
WHIRLPOOL WASHER WFW9050XW00 Getting a f3e2 error. Found temp sensor wire not attached. Reconnected. Lock is now working Customer to get a refund of 127.84. per sm. Found water pump loud rattling noise. Talked to sm replaced pump. ; used 1 WPW10730972 (PUMP) from stock, Job Cmpltd,
Robert A.
MAYTAG WASHER MVWB8765FW0 Ran diognastics, good, ran recal cycle, good, explained how to change spin speeds, ran drain and spin, good, op test ok; Job Cmpltd
Robert A.
AMANA WASHER NTW4516FW2 , Ran diagnostics, no water entering unit, tested valves, good, ran recal op test ok; Job compltd
Robert A.
WHIRLPOOL WASHER WTW4816FW1 Found unit in drain mode, stopped, Ran diagnostics, no codes, ran recal cycle, started normal wash, good, ran drain and spin, good, op test ok;job compltd
Macaulay G.
MSF25D2EAB00 MAYTAG REFRIGERATOR Ice maker not going through complete cycles. Could not get noise to duplicate. Office to order ice maker.; ordrng 1 WPW10190965 (icemaker), schdld next appmnt for 2/8 THU
Corina B.
WRT518SZFM00 WHIRLPOOL REFRIGERATOR CC that the unit is not cooling. Ff 42 fz 5 checked the evap, good frost pattern. Pulled unit out found the cond fan not attached to the fan motor. Reattached the fan with adhesive until parts arrived. Call SM to order parts. ; ordrng 1 W10917708 (MOTOR COND) and 1 W11204896 (FAN BLADE), schdld next appmnt for 2/9 FR
Dan H.
WDT710PAYM6 WHIRLPOOL DISHWASHER Installed new control, user interface , and wire harness, unable to test because unit is not installed ; Job Cmpltd
Robert A.
WHIRLPOOL WASHER WTW8500DC2 Installed control and ui, ran test 52, good, op test ok; Job Cmpltd,
Brian B.
AMANA RANGE AGR5844VDW5 Oven lighting intermittently. Checked outlet. Outlet has an open ground. Checked burner, burner not grounded. Added ground to burner. Plugged unit into another grounded outlet. Now working properly. Advised customer she will need qualified electrician to repair outlet. Customer paid both jobs with one check... check #8101 ;, Job Cmpltd,
Brian B.
GE DISHWASHER GLDA690MWW Found dispenser not opening every time. Would need new disp. Customer does not want to fix at this time. Do not order part. Customer paid both jobs on one check #8101; , Job Cmpltd,
Brian B.
KITCHENAID DISHWASHER KDTE254ESS2 Cc that dishwasher was not working properly, ran diag found error code F4E4 wash motor, motor failure. Ohmed out motor phases from control. 6 to 10 on each winding, correct. Does not prove that motor is good. Will have to replace sump and control. Office to order parts.Customer needs 8am-11am time slot ; ordrng 1 W10866124 (CONTROL BOARD) and 1 W10902372 (WashPUMP), schdld next appmnt for 2/8 THU 8-11,
Robert A.
KITCHENAID DISHWASHER KDTM354DSS4 Installed adjuster, op test ok; Job Cmpltd,
Robert A.
KITCHENAID DISHWASHER KUDC10FXSS2 Installed seal and clip, ran unit, op test ok; Job Cmpltd,
Gail V.
WHIRLPOOL RANGE WFG320M0BB0 Found door glass loose, per pointer needs bracket kit; ordrng 1 W10883496 (BRACKET KIT), schdld next appmnt for 2/8 THU !,
Jeff M.
AER5630BAS0 amana range Installed new part unit op tested good ; Job Cmpltd
Jeff M.
MVWX655DW1 maytag washer , I was unable to find an issue with the fill valve’s. The washer had no saved codes I did run a calibration cycle unit tested good; Job Cmpltd
Corina B.
KUDS30IXBT4 KITCHENAID DISHWASHER CC that the top was harm is not moving and the unit does not wash the dishes. Advised cust to run the hot water in the sink before starting the dw. Started the unit and the water is barely going threw the arm. The top rack the wheels are falling off. Will need a new pump and motor, and the top adjusters. Called SM to order parts. ; ordrng 1 W10712394 (adjuster) and 1 WPW10780877 (pump&motor), schdld next appmnt for 2/9 FR
Dan H.
FPHD2491KF0 FRIGIDAIRE DISHWASHER Customer complaint of clicking sound, started normal wash cycle, unit filled and advanced to wash cycle, no unusual noises heard, cancelled cycle, unit drained, no unusual noises heard, started wash cycle again, still no unusual noises heard, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
Dan H.
KFIS29PBMS00 KITCHENAID REFRIGERATOR Customer complaint that unit is leaking from top of fresh food section, confirmed, found unit leaking at cracked angle fitting from water reservoir connection, removed angle fitting connected new piece of water line, op test good ; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT ) Job Cmpltd,
Robert A.
MAYTAG WASHER MVWX655DW1 Installed control, ran recal cycle, op test ok; Job Cmpltd,
Macaulay G.
MDB8969SDE0 MAYTAG DISHWASHER Replaced all 4 lower rack wheels and both top rack tracks. Tested ok.; Job Cmpltd
Corina B.
KRFC704FPS00 KITCHENAID REFRIGERATOR CC that the unit is not making ice. Fz 15 ff 47 ff evap is good. Ran diag for ice maker, good. Service pointer W11033419B. Will need a new evap cover and control. Called SM to order parts. ; ordrng 1 W10815735 (EVAP COVER) and 1 W10918848 (CONTROL), schdld next appmnt for 2/8 THU
Brian B.
KITCHENAID DISHWASHER KDTE254ESS2 Cc that dishwasher was not working properly, ran diag found error code F4E4 wash motor, motor failure. Ohmed out motor phases from control. 6 to 10 on each winding, correct. Does not prove that motor is good. Will have to replace sump and control. Office to order parts.Customer needs 8am-11am time slot ; ordrng 1 W10866124 (CONTROL BOARD) and 1 W10902372 (WashPUMP), schdld next appmnt for 2/8 THU 8-11,
Dan H.
WTW8000DW2 WHIRLPOOL WASHER Customer complaint that unit is not spinning out clothes, ran diagnostics found f0e5(off balance ), and f0e3(over loaded) error codes, ran high speed spin in manual test cycle, unit spins, drain pump is working, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
Robert A.
FRIGIDAIRE REFRIGERATOR LGHB2867PF7A Good water flow through door, checked upper i/m bin 1/2full, mold full, cust states that unit started making ice yesterday, poss air in line, cust to watch; Job Cmpltd,
Macaulay G.
WRX735SDBM00 WHIRLPOOL REFRIGERATOR Replaced ice maker water inlet tube. Filled ok.; Job Cmpltd
Robert A.
FRIGIDAIRE REFRIGERATOR LGHB2867PF7A Good water flow through door, checked upper i/m bin 1/2full, mold full, cust states that unit started making ice yesterday, poss air in line, cust to watch; Job Cmpltd,
Paul H.
WRF989SDAE01 whirlpool refrigerator FC temps 3F, RC temps upper 40s, airflow is good, no ice buildup, has bad RC thermistors, ordering, ; ordrng 1 WPW10277799 (harns-wire
Jeff M.
MEDC215EW1 maytag dryer The unit is a electric dry. It is producing heat. I took a picture of the exiting vent for the dryer was on. The vent needs claim they gave him dryer vent Wizard‘s number; Job Cmpltd,
Jeff M.
MDB8949SBM3 maytag dishwasher I had the customer turn the breaker back on. I took the front panel off inspected the user interface found damage on the ribbon cable. Inspected the main control for signs of heat I could not find any. i took the bottom panel off inspected all the connections the wiring harness and the L1 in neutral line that comes in from the hardwire everything tested good needs a new user interface; ordrng 1 W10811169 (UI)
Macaulay G.
WRF540CWHW00 WHIRLPOOL REFRIGERATOR Replaced ice maker. Filled and tested ok.; Job Cmpltd
Corina B.
WTW6600SW2 WHIRLPOOL WASHER CC that the unit has error code ul. Pushed down on the basket, basket kept bouncing. It needs the suspension rods. Replaced the rods from t/s. Started a normal load with bath towels and then a drain and spin. Optest ok. ; used 1 W10820048 (SUSPENSION) Job Cmpltd
Dan H.
MVWX655DW1 MAYTAG WASHER Customer complaint that unit is not filling, found water valves closed, opened water valves, found drain hose not installed, installed drain hose, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
Dan H.
KUDS01FLSS6 KITCHENAID DISHWASHER Installed new hinges and seal, op test good ; Job Cmpltd
Brian B.
WHIRLPOOL COOKTOP ELE CCGP2820P Cc that burners kept clicking while in use... found burner caps to be miss aligned. Showed customer how to reposition them when he needs to clean top again.. customer paid svc; , Job Cmpltd,
Robert A.
MAYTAG WASHER MVWC565FW0 Cc blue fab softener stains on clothes, Ran diagnostics, no codes, ran recal, started cycle, good, unit working correct, op test ok; Job Cmpltd,
Corina B.
KRFC704FPS00 WHIRLPOOL REFRIGERATOR Cust has plastic waterline advised the cust to install a copper or braided flex line. CC that the water gushes out from the filter. Damage to the Removed the filter and re installed the filter. Turned the water on, count not find any water leaks. Checked the connection. Optest ok. ; Job Cmpltd
Corina B.
JMW2430WW00 JENN-AIR MICRO/OVEN The parts were never order. ordrng 1 W10217711 (inverter) and 1 W11098747 (MAGNETRON), schdld next appmnt for 2/8 THU
Corina B.
MHW3505FW0 MAYTAG WASHER CC that the water valves are leaking. Unit is in the garage. Found the cold water line is frozen and the fill valve has broken off. Advised cust to install insulation around the waterline so this doesn't happen again. Will need a new water valve. Called SM to order part ; ordrng 1 WPW10435242 (valve), schdld next appmnt for 2/8 THU
Dan H.
LSQ9200LQ0 WESTINGHOUSE WASHER Customer complaint that unit is not draining, confirmed, found dead spot in timer, unit spins and drains on casual wash cycle but not normal wash cycle, also found lid switch physically broken, unit needs new timer and lid switch; ordrng 1 3949247V (switch-plg) and 1 WP3951702 (timer), schdld next appmnt for 2/8 THU
Dan H.
MDE9357AYW MAYTAG DRYER Customer complaint that unit is not starting, confirmed, found motor not turning on, motor coils are rusted, motor started to smoke when attempting to turn on, unit needs new motor, customer does not want repair
Macaulay G.
WFW94HEXW2 WHIRLPOOL WASHER Customer had ran a rubber back rug through washer. Did not find any debris from rub in pump. No clocks on pump or drain line. Cleared excess soap from wash tub. Ran normal cycle several times to test. Tested ok. Cleared error codes and ran through diagnostics test cycle. All tested ok. Job Cmpltd
Macaulay G.
MRT118FFFE01 MAYTAG REFRIGERATOR Temperatures in refrigerator are less that 30 degrees and refrigerator is still turning on and running. Office to order control and thermistor.; ordrng 1 W10838965 (thermistor) and 1 W10912400 (cntrl-elec), schdld next appmnt for 2/9 FRI
Macaulay G.
WFG540H0ES1 WHIRLPOOL RANGE Replaced ed back feet. Also missing one front foot. Office to order front foot assembly.; ordrng 1 WPW10341186 (foot-level), schdld next appmnt for 2/9 FR
Robert A.
KITCHENAID REFRIGERATOR KRMF706ESS01 checked door seals, good, found both door closers broke, frost at rear of adapter, needs kit per pointer and closers; ordrng 1 W10864519 (ADAPTER KIT) and 1 W11163783 (CLOSER L) and 1 W11188796 (R CLOSER), schdld next appmnt for 2/8 THU ! [**],
Paul H.
WED7000DW1 whirlpool dryer Replace control board,opt test good ; Job Cmpltd
Paul H.
KDTE254ESS2 kitchenaid dishwasher Replace valve,ran diagnostics test,all good ; Job Cmpltd
Robert A.
WHIRLPOOL WASHER WTW7300DW1 c clothes not clean, white streeks,Ran diagnostics, off bal load, ran diagnostic cycle, per pointer needs service kitTalked w/sm; ordrng 1 W11111459 (SERVICE KIT), schdld next appmnt for 2/8 THR
Paul H.
WMH78019HZ0 whirlpool microwave Replace new door,opt test good ; Job Cmpltd,
Brian B.
WHIRLPOOL REFRIGERATOR WRX988SIBM Found top led lights dim and freezer led light not working. Removed freezer led and found moles connector too far back to reconnect wires. Tried to pull out, connector broken off back in insulation.. called whirl TL, Tebor, 7721200402. He said cannot be repaired, customer will be notified by whirl as to replacing machine.; Job Cmpltd,
Jeff M.
GDWT368V55SS ge dishwasher he part was damaged. Reorder part ; ordrng 1 WD15X10014 (water valve),
Brian B.
WHIRLPOOL DRYER MEDX655DW1 achine not heating. Found blown house fuse. Replaced fuse, ran test cycle. Op test ok.; , Job Cmpltd,
Jeff M.
DFE28JMHEES ge refrigerator The incorrect water valve was ordered. ; ordrng 1 WR55X11146 (valve im water asm),
Jeff M.
110.76742500 kenmore dryer Timer sticking overheating machine caused the thermal fuse and the high cut off fuses to blow est only ; ordrng 1 W10480709 (cutoff-tml) and 1 WP3392519 (FUSE) and 1 WP3976577 (TIMER),
Brian B.
MAYTAG REFRIGERATOR MSS26C6MFZ00 Found freezer door cam worn. Will need new hinge and cam parts. Office to order. Will need 2 people for return visit as water lines and wiring run through bottom hinge and one person needed to hold door up. Customer needs early time slot if poss.; ordrng 1 W10876191 (CAM LOWER) and 1 WPW10249943 (HINGE LOWER) and 1 WPW10257206 (UPPER CAM), schdld next appmnt for 2/9 FRI !,
Robert A.
KITCHENAID REFRIGERATOR KSSS36QDW04 found valve in drier leaking, lock ring fitting on lowside of comp loose, leaking, needs comp kitNeed 2 techs for repair, unit needs pulled; ordrng 1 W10309990 (COMP KIT), schdld next appmnt for 2/5 MON ! [***],
Robert A.
WHIRLPOOL WALL OVEN WOD51EC0AB01 Removed unit, reset, replaced grommet, op test ok; Job Cmpltd,
Dan H.
WDT720PADM0 WHIRLPOOL DISHWASHER Customer complaint that control panel is not working, confirmed, found no power to unit, found plug not pushed all the way into outlet, unit is recieving power now, started normal wash cycle, unit filled and began washing, unit is operating as designed ; Job Cmpltd
Dan H.
WTW57ESVW1 WHIRLPOOL WASHER Customer complaint of lint on clothes, no sharp edges found in basket, found agitator dogs worn out, installed new agitator dogs, started normal wash unit filled and agitated, op test good advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; used 1 80040 (DOGS) from stock, Job Cmpltd
Macaulay G.
MVWC450XW1 MAYTAG WASHER 2.5 to 6 k, but getting 15 k on cw winding. Needs motor replaced. Customer to advise
Corina B.
WFG320M0BW0 WHIRLPOOL RANGE CC that the oven door is falling out. Found there are no clips on the door. The gasket around the door is falling apart. Found a service pointer W10878790 to install the brackets, ordrng 1 W10883496 (BRACKETS) and 1 WPW10535778 (gaskt-door), schdld next appmnt for 2/8 THU
Brian B.
WHIRLPOOL DISHWASHER WDF320PADS3 Cc dishwasher not heating. Ran diag fault code F7E1 no heat, Ohmed out Heater and it’s open . Needs new heater element Office to order parts ; ordrng 1 W10518394 (heater), schdld next appmnt for 2/8 THU !,
Macaulay G.
WFG320MOBW2 WHIRLPOOL RANGE Found spark wire disconnected from igniter. Reconnected wire. Tested ok.; Job Cmpltd
Corina B.
KDFE104DWH5 KITCHENAID DISHWASHER CC that the unit is leaking. Found the valve is cross threaded with the water line. Will need a new water valve. Called SM to order the parts ; ordrng 1 W10872255 (valve), schdld next appmnt for 2/8 THU
Brian B.
KITCHENAID REFRIGERATOR KFCS22EVMS Cc that fridge was running hot. Temp of freezer 65 ff 74, Ohmed out whining in compressor was within range, found compressor starter box found failed start device. Needs Starter Replaced. Replaced Start device from T/S temps in freezer and fresh food are dropping. OP TEST OK ; used 1 8201786 (STARTER 7155) from stock,, Job Cmpltd,
Robert A.
JENN-AIR DISHWASHER JDB1250AWB Installed panel, ran unit, op test ok; Job Cmpltd,
Paul H.
MVWB865GW0 maytag washer Item stuck in between agitator and basket, removed agitator, removed item, reinstalled agitator, ran test 51, op test ok.; Job Cmpltd,
Macaulay G.
WMH53520CS5 WHIRLPOOL MICROWAVE Bulb not lighting up. 120vac to socket. Office to order light socket.; ordrng 1 W10210871 (holder,lamp), schdld next appmnt for 2/14 WED
Dan H.
WFG505M0BS0 WHIRLPOOL RANGE Installed new gas valve and ignitor, op test good ; Job Cmpltd
Paul H.
UMV1160CS3 whirlpool microwave , Replace harness,boil cup of water to make sure it was heating,opt test good ; Job Cmpltd
Jeff M.
GFE461LVS whirlpool range The unit has 8 counts of over temp I tested the temp sensor witch tested good the unit needs a new control.; ordrng 1 WPW10308315 (CONTROL )
Corina B.
KRFF302ESS01 WHIRLPOOL REFRIGERATOR CC the ice maker is not making ice. Gasket has not arrived to cust house. Checked the door switch and the door is turning the light off but is not cycling the im. Held the light switch in and it cycled. Called tl Brian file # 7721195998. Wants to shim the fz door. The door gasket is not here. Will need to reorder the gasket. ; ordrng 4 2177331 (plastic-sq)s and 1 W10830162 (gasket-fip), schdld next appmnt for 2/8 THU
Chad P.
WTW4815EW1 whirlpool washer Plugged unit in and started normal wash. Unit did fill and agitate. Canceled cycle and ran diagnostics. No stored faults. Ran service test mode and calibrated. No faults. Advised Cust to not hold button down to start the cycle. Only give it a quick press. Op test ok. ; Job Cmpltd,
Macaulay G.
KDTE234GPS0 KITCHENAID DISHWASHER Found that dishwasher was not receiving water from supply line. Supply line is an anti burst line. Valve in line was tripped. Reset line and tested ok. Once dishwasher called for water a second time, valve shut off again. Supply line needs to be replaced with standard stainless steel supply line.; Job Cmpltd
Dan H.
KBFS20EVMS1 KITCHENAID REFRIGERATOR Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
Brian B.
AMANA DISHWASHER ADB1400AGS1 Cc dishwasher not draining . Replaced pump and control , ran test cycle OP TEST OK; Job Cmpltd,
Robert A.
MAYTAG DISHWASHER MDBH949PAB1 Inspected unit, found vent leaking, needs vent asm, also per svc pntr needs seal and striker kit; ordrng 1 W10542314 (DOOR SEAL/STRIKER) and 1 WP8269259 (GASKET) and 1 WPW10329609 (VENT) and 1 WPW10334900 (BEZEL), schdld next appmnt for 2/8 THU !,
Chad P.
WRS322FDAM04 whirlpool refrigerator Found condenser vibrating. Added shims to stop vibration. Op test ok. ; Job Cmpltd
Tim G.
KITCHENAID DISHWASHER KDTE204ESS1 Complaint that the unit will not drain. Checked and found the unit full of water. Found the drain pump to run but the unit not draining. Checked and found the drain hose blocked. Snaked drain and found unit to drain. ; Job Cmpltd,
Tim G.
MAYTAG WASHER MVWX655DW1 Customers complaint is that the unit had trouble starting a pausing. Customer Stated that when she went to pause the unit she saw a bright flash and heard a loud pop sound from the control. Tried powering unit on and found it to come on then turn off checked power and found 120vac present at the outlet with it being properly polarized and grounded. Unit needs control and tech quoted for part and labor. Left water supply shut off has a lot of corrosion and has a slight drip, tech advised to have a licensed plumber to come out and repair. Customer stated she is not going to repair for that cost. ; Job Cmpltd,
Paul H.
MVWX655DW1 whirlpool washer No prove of purchase,look it up in sd web nothing pop up ,told customer to provide prove of purchase to Whirlpool,to get us back out
Paul H.
WDF560SAFM1 whirlpool dishwasher Replace the CNTRL elect,CNTRL core,and sump motor,ran diagnostics test, op test ok. No leaks!; Job Cmpltd
Jeff M.
FGHB2866PFJA frigidaire refrigerator The unit is freezing in the rear again. When I install the previous gasket kit I must’ve done it incorrectly somewhere. Re-order the gasket kit; ordrng 1 5303918784 (GASKET KIT),
Jeff M.
NTW4600YQ1 amana washer Installed new part unit op tested good ; Job Cmpltd
Corina B.
KFIS29PBMS03 KITCHENAID REFRIGERATOR CC that the im is not working. Ff 39 fz 5 im 15. Ran test 56 no codes, test 57 found home position, test 59 fan motor is running, test 31 thermistor passed, test 45 filled. The ff evap is good. Called tl Joel file # 7721194477. Had me run test 15, bin full. Bin does not have any ice in the bin. Had me pull the UI out and check connection j5 red/black and black/green found the connection was not plugged into the unit. Plugged the connection into the UI. Ran test 15 bin empty then when turning off the im bin full. Optest ok. ; Job Cmpltd
Brian B.
JENN-AIR WALL OVEN JJW2730WS02 Replaced control panel. Tested ovens. Op test ok.; , Job Cmpltd,
Brian B.
WHIRLPOOL REFRIGERATOR WRF993FIFM00 Removed left hand door, swapped over all components, Installed new door, Op Test Ok ; Job Cmpltd,
Brian B.
WHIRLPOOL DRYER WED7590FW0 Dryer will not start checked line voltage 240v at terminal, Ohmed out motor circuit per tech sheet, will need control board. Part is showing as discontinued office to research and contact customer to R/S. Will also need to replace console as tech cannot be sure if it is good. Will need control and console.; ordrng 1 W10625544 (cntrl-elec) and 1 W10919209 (CONSOLE), saved tckt [SdLink\304030a.png
Robert A.
MAYTAG REFRIGERATOR MFI2569VEM4 Cc ui will go off unit shuts down, then disp flashes, unit came on 2 days later and has been fineTemps good, ran diognastics, tested fans damper, comp ect, all tested good, Outlet correct, power correct, cycled power to unit, unit turned back on, good, unit is plugged into a surg protector, poss that was the issue, Unable to duplicate, op test ok; Cllctd $96.02 Check # 1165, Job Cmpltd,
Robert A.
KITCHENAID WALL OVEN KODE500ESS02 Ran diagnostics stuck key, replaced ui, tested unit, op test ok; Job Cmpltd,
Robert A.
KITCHENAID DISHWASHER KDPE234GPS0 Found drain pump broken Off 1606002382; ordrng 1 W10876537 (DRAIN PUMP), schdld next appmnt for 2/7 WED !,
Tim G.
WHIRLPOOL WASHER WTW5000DW1 Complaint that the unit is not spinning the clothing out. Checked unit for errors and found a F0E5 out of balance load detected. Tested unit in auto test mode and found the unit was was very un level causing the out of balance errors. Leveled the unit and found a better spin to the unit. Advised the customer to use no more than 2tbls of detergent (tech found excessive suds when testing the unit). Customer also has unit plugged into a power strip that also has a cable amplifier plugged into as well that could cause feed back causing the unit to not work correctly. Customer to contact a electrician. ; Job Cmpltd,
Tim G.
KENMORE WASHER 110.29522801 Complaint that the unit is leaking when spin. Checked and found the units drain hose to have a pin hole. Unit needs a drain hose. Quoted customer for repair and they declined at this time and will let us know if they want it repaired. ; Job Cmpltd,