Service History 299 - Fred's Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS23FVMK01

Near Beachwood, OH 44122

Joe O

Job Details: 10/14/2021

"Cc: not making ice, small amount of frost build upTiny amount of frost in upper left side of freezer. Found debris in gasket not sealing properly. Cleared debris. Found ice maker optics not functioning. Needs optics; ordrng 1 W10757851 (optic bd set ref)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near North Ridgeville, OH 44039

Angel

Job Details: 10/14/2021

Replaced main control board opt test no good. Tried to plug in unit in a different outlet still same problem removed unit from spot to see if any wires were loose everything good but unit just turns off and on. Had fellow tech that had same problem and asked me to remove the plug from the vent fan and unit started working vent fan was shorting out. Will need the vent assembly with fan. Ordering part.; ordrng 1 W11414073 (Vent assembly)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Avon, OH 44011

Angel

Job Details: 10/14/2021

Cc that unit is not drying.Ran diagnostics no error codes units heater is heating as it should and ran through cycles as it should temperature was at 180 directly to the heater and around heater 135 to 155 degrees. Unit is heating as should explained to customer that unit being a inner plastic tub will not dry as a stainless steel one and that they will need to use rinse aid and run hot water before running the dishwasher. Called whirlpool tech line and spoke to Brian explained to him the issue and said unit is working as designed will not dry as a stainless steel one would and to use rinse aid and run the hot water before running the dishwasher.

We serviced a

MAYTAG DRYER

Model MED6400TQ0

Near Westlake, OH 44145

Gabriel P

Job Details: 10/14/2021

"Found defective pulley,gave estimate replace,opt test ok ; used 1 279640 (Pulley) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Lakewood, OH 44107

Marie V

Job Details: 10/14/2021

Cc that the left hand side wheel broke off. Confirmed unit will need new adjuster kit. Replaced adjuster kit from T/S. Tested . Op test ok; used 1 W10712394 (Adjuster) from stock

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413UB2A

Near Perry, OH 44081

Dan H

Job Details: 10/14/2021

"Customer complaint that unit does not go through full cycle, found unit filled with water canceled, unit drained, unit needs new control and user interface ; ordrng 1 5304517207 (Ui) and 1 5304521609 (Cntrl)"

We serviced a

JENN-AIR WINE COOLER

Model JUWFL242HL00

Near Beachwood, OH 44122

Joe O

Job Details: 10/14/2021

"Cc: not cooling, over temp alarmCustomer had unit off upon arrival. Found display flickering. Found no frost pattern on evap. Compressor running. Tapped system, found unit resting pressure at 3psi. Pressurized system with nitrogen. Found pin hole leak on evaporator. Could not find evap part number. Called whirlpool tech line spoke with Ryan. Stated the evaporator is not serviced on this model. Unit up for product review. used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRP22FNBL00

Near Highland Heights, OH 44143

Jason N

Job Details: 10/14/2021

"Did install water line or checked for leaks. Customer has wrong fitting. Customer bought new valve, advised I cannot install new valve. Customer will reschedule when new valve has been installed. ; saved tckt"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Cleveland, OH 44102

Marie V

Job Details: 10/14/2021

"Took POP. Cc that the unit goes off balance violently and that they had unit on normal cycle and it didnt stopped spinning until they turned off. Confirmed. On high speed spin unit goes off balance and basket looks like is loose. Ran diag found error code f0E3 overload, F0E7 load detected when running clean washer with affresh F0E5 off balance load . Took basket out and found ring at the bottom of basket broken and seal on gear-case it started to break. Unit will need gear-case , basket and washer.; ordrng 1 W11178224 (Basket) and 1 W11553312 (Washer) and 1 W11423758 (Gearcase) and 4 W11197416 (Absorber)s"

We serviced a

WHIRLPOOL COOKTOP ELE

Model CCG2423B

Near Strongsville, OH 44149

David R

Job Details: 10/14/2021

"Unit is over 20 years. Cc burners just clicking even after lite. Tested, each burner will still be clicking even after specific burner is lite. Back right burner will not flame, only will click once. Called techline, valves and spark module NLA. Let customer know. Customer paid SVC."

We serviced a

FRIGIDAIRE DISHWASHER

Model FPID2498SF0A

Near Strongsville, OH 44149

David R

Job Details: 10/14/2021

"Cc unit control panel not working. Called techline. Getting 120 vAC coming in. Control panel receiving 5 vDc. Shorted control and door switch. Customer paid SVC only. Do not order parts.; ordrng 1 117494881 (Control panel) and 1 111315040 (Door latch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Westlake, OH 44145

Gabriel P

Job Details: 10/14/2021

Found evaporator frozen with ice so steam but ran some test before and heater is working all thermistor working call bj he help me diagnose we found that it need control and ha harness ordering ; ordrng 1 W11546681 (Harness) and 1 W11558182 (Control)

We serviced a

FRIGIDAIRE DISHWASHER

Model PLD2855RFC3

Near South Euclid, OH 44121

Jason N

Job Details: 10/14/2021

"Cc unit needs light bulb in door and unit wont start all the time.Customer stated one the bulbs in the timer are out, needs replaced, she also has trouble getting the unit to start due to the door not closing. Found one of the display LED segments is not working. The door is having to be pushed hard to get to latch properly in order to start cycle. Found no interference around door that would cause this. Unit needs display board and door latch assembly. ; ordrng 1 154474801 (Display board) and 1 154529403 (Latch)"

We serviced a

KITCHENAID RANGE

Model KODE500ESS05

Near Highland Heights, OH 44143

Jason N

Job Details: 10/14/2021

Installed main controls and meat probe. Ran bake test on both ovens to 450 degrees. No faults or messages pertaining to meat probe. Op test good.

We serviced a

JENN-AIR RANGE

Model JER8885RAS1

Near Westlake, OH 44145

Angel

Job Details: 10/14/2021

Replaced switch tested unit turning on and heating as should. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWX700XW2

Near North Royalton, OH 44133

David R

Job Details: 10/14/2021

"Cc unit not spinning. Found basket speed fault. Basket was stuck. Gave a nice tug and now loose. Ran diagnostics test and can hear gearcase starting to make loud pitch noise. Gave customer estimate for repair. Customer paid SVC only. Do not order parts. ; ordrng 1 W11454372 (Gearcase) and 1 W10528947 (Hub) and 1 W10721967, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, OH 44111

Manny

Job Details: 10/14/2021

"Cc unit not draining, found error F0E5 for off balance load. Leveled the unit opt test ok. Attached pic for pop"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near North Royalton, OH 44133

David R

Job Details: 10/14/2021

"Cc unit not spinning, wet clothes at end of cycle. Ram diagnostics, off balance error code only. Ran test mode. Found hub stripped. Replaced from t/s. Tested. Ran calibration. Good. Op test ok. ; used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Cleveland, OH 44111

Manny

Job Details: 10/14/2021

"Cc unit not agitating, found error F7E5 for shifter fault replaced shifter opt test ok; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Manny

Job Details: 10/14/2021

"Replaced pressure switch and pressure hose, opt test not good, getting error code F38 which is not in the tech sheet, calling tech line for error clarifying and see what we can do next we replace all components that can influence the unit to go in a constant drain. Talk to Scott he said f38 is cause by a defective pressure switch. I told him we replaced the control, UI, pressure switch and hose, he told me that the parts replaced should have taken care of the issue, he asked if he can put me on hold to contact a wpl engineer to help with the issue, he also said that the service pointer calls for the control replacement if unit is in a constant drain, but he can see in service bench that we did replaced the correct parts. He advise to verify that all hoses are clear and the check ball in not seal to the tub he said if everything checked out replaced the equalization tank and hose, and if that doesnt work theyll send it to engineer for review ordering parts recommended by wpl tech.; ordrng 1 W10853581 (Equalization tank) and 1 W10596633 (Tank hose)"

We serviced a

WHIRLPOOL DRYER

Model WGD5000DW3

Near Willoughby Hills, OH 44092

Jason N

Job Details: 10/14/2021

"Cc unit making squeak noiseRan dryer op test, verified squeak. Pulled unit apart, found rear left roller seized. Unit needs roller. Used truck stock dryer repair kit. Re ran op test, no abnormal noises heard, good heat. Op test good. ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG FREEZER

Model MZF34X20DW00

Near Avon, OH 44011

Angel

Job Details: 10/14/2021

"Cc that unit is not cooling properly. Verified and found the whole evaporator frosted over unit is not going into a defrost. Ran diagnostics and heater is turning on and receiving 120vac. Unit will need control and evap thermistor. Ordering parts. Office to reschedule control not in stock. ; ordrng 1 W11382527 (Control) and 1 WPW10383615 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Sheffield, OH 44054

Angel

Job Details: 10/14/2021

Cc that unit is not washing there clothes. Confirmed unit is not agitating verified underneath unit and shifter was out of place had the new design shifter replaced with the older designed shifter explained to customers the problems unit is spinning and agitating as designed. Also explained no more than 6 to 8 regular bath towels is a full load no 1 to 2 tablespoons of detergent to wash there clothes. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VTB2

Near Brecksville, OH 44141

David R

Job Details: 10/14/2021

Took pic of old gasket. Slight tear in one corner. Replaced gasket. Had customer look over and no gaps. Op test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Westlake, OH 44145

Gabriel P

Job Details: 10/14/2021

Replace shifter opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE104DSS1

Near Brooklyn, OH 44144

Manny

Job Details: 10/14/2021

"Cc unit not draining, ran diagnostics found no error codes, set the unit to drain, draining as it should, dishwasher was out of the counter cavity explain to customer that could have been a kinked drain hose but since they pull it out the hose unkinked and its draining. Unit is working as designed. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Sheffield Lake, OH 44054

Angel

Job Details: 10/14/2021

Cc that unit was freezing. Verified and food was fine because they had the temperature set at 45* so i told them thats to high set it at 40* to see how that would work for them because I ran all test on unit and thermistors and fan and all air returns were good. Also explained to them about the way to set there food for proper airflow unit working as designed. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKW0

Near Willoughby, OH 44094

Jason N

Job Details: 10/14/2021

Cc unit needs console replaced due to damage.Replaced UI console using customer supplied pre Id part. Tested button functionality. Op test good.

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Westlake, OH 44145

Gabriel P

Job Details: 10/14/2021

Found l1 to l2 208 preheated bake to 450 it was at 380 in 22 minutes element turning on is glowing call whirlpool tech line spoke to jake check voltage going to bake element 30 voltage but then relay on control click and show 208 voltage but it cut off to 30 voltage relay on control over heating need control by whirlpool ordering ; ordrng 1 W11528249 (Control)

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Parma, OH 44134

Manny

Job Details: 10/14/2021

"Cc unit wont start, when start is pressed it just blink. Verify that the unit wont start, unit was pinned down with the counter top causing door latch not to engage the switch, lower front legs and pull unit forward leaving enough clearance for door to close properly, advise customer to raise collapse counter top before it does permanent damage to the unit. Opt test ok"

We serviced a

MAYTAG DISHWASHER

Model DWU7400AAE

Near Rocky River, OH 44116

Gabriel P

Job Details: 10/14/2021

Check unit cant find anything then found out garbage disposal is new and tap never got pop out correct issue and its draining plus she need help how to run unit and what to use for cleaning

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Lorain, OH 44055

Angel

Job Details: 10/14/2021

"Cc that washer was not doing anything and the drain pump was stock on. Found unit in flood mode turned off flood mode and ran diagnostics found error code F8E1 NO FILL, LONG FILL. Looked in back and found drain hose on floor explained to customer that washer will just siphon water out having the drain hose like that. They will need it to be at least 36 high from floor. Ran a auto test on unit and unit is working as designed. Opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KSF26C6XYY04

Near Beachwood, OH 44122

Marie V

Job Details: 10/14/2021

"Replaced compressor and filter drier. When I was removing fresh food section evap, found cap tube corrode it broke at the cabinet. Called whirlpool tech Line, spoke with Joel. File number 7731988983. Unit cant be repair.Brought 3 way valve for return, was not damaged"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near North Royalton, OH 44133

Manny

Job Details: 10/14/2021

Arrived at the customer home and she came out yelling at me asking that what the Heck I was doing here that she call to cancel the app. And why we keep calling and texting her I explained that thats a robot call we send when on the way.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Lorain, OH 44052

Angel

Job Details: 10/14/2021

Cc that unit is just humming. Verified and confirmed wash motor was just humming replaced wash motor tested unit working as designed. Opt test ok.

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VEM7

Near Independence, OH 44131

Gabriel P

Job Details: 10/14/2021

"Replace control,opt test ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Shaker Heights, OH 44120

Marie V

Job Details: 10/14/2021

"Replaced control, heater . Tested water at the door. Good. Cycled ice maker. Op test okBrought core , harness and ice maker for return."

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VEM4

Near Middleburg Heights, OH 44130

Manny

Job Details: 10/14/2021

"Cc unit is freezing up items, took temperatures in both sections, 41 degrees in the RC and 5 degrees in the FC sections, ran service mode all components checked out, customer stated that they heard a clicking noise, found damper control making a clicking noise when opening and closing quoted customer for damper control and they will call us if they want to replace .; ordrng 1 WPW10594329 (Damper), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Cleveland, OH 44111

Marie V

Job Details: 10/14/2021

"Cc that the unit is not cooling. When arrived took temps 36* fresh food section right hand side freezer at -1* and left hand side -5*. Will order UI. Explain cust to allow the air to circulate around unit , if vents are blocked it will cause not cooling properly problems; ordrng 1 W11430637 (Ui) and 1 W11394709 (Fascia)"

We serviced a

GE DISHWASHER

Model GDT580SSF2SS

Near Olmsted Township, OH 44138

Gabriel P

Job Details: 10/14/2021

"Found drain tube installed incorrectly it was going all the way to basement advise customer to re install it to sink or garbage disposal,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Elyria, OH 44035

David R

Job Details: 10/14/2021

"Doors still need replaced when they arrive.Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 5.25 oz r134a, unit cooling, pressures good, op test ok; used 1 W10896689 (5/4 fitting), 1 W10895716 (8.5/6 fitting), 2 WPW10143759 (DRIER), and 2 W11506635 (Coupler) from stock"

We serviced a

AMANA REFRIGERATOR

Model ABB1924BRM00

Near Brook Park, OH 44142

Manny

Job Details: 10/14/2021

"Replaced evap harness, monitor unit for 10 mins, opt test ok"

We serviced a

GE REFRIGERATOR

Model GFE28GSKSS

Near Painesville, OH 44077

Dan H

Job Details: 10/14/2021

"Customer complaint that fresh food section lights are dim and do not turn on when left door is opened, confirmed , switches are working and have already been replaced by another company, unit needs new control; ordrng 1 WR55X37006 (Cntrl)"

We serviced a

WHIRLPOOL WASHER

Model WTW5800BW0

Near Fairport Harbor, OH 44077

Dan H

Job Details: 10/14/2021

"Customer complaint that user interface turns on by itself, ran diagnostics no error codes found, washer is on its own dedicated circuit with nothing else plugged into outlet, unit needs new user interface and an exorcist , called whirlpool safety, customer does not want repair ; ordrng 1 WPW10560118 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KFDC558JSS01

Near Shaker Heights, OH 44120

Corina B

Job Details: 10/14/2021

Replaced the burner head. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Cleveland, OH 44104

Corina B

Job Details: 10/14/2021

CC that the filter will not come out. Filter came out. Replaced the filter. Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Mentor, OH 44060

Dan H

Job Details: 10/14/2021

"Customer complaint that unit is not making ice and lights do not come on immediately, ran diagnostics no ice maker error codes, ice maker harvested, unit needs new control , customer does not want repair at this time ; ordrng 1 WPW10675033 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE DRYER

Model 110.975662

Near Shaker Heights, OH 44120

Joe O

Job Details: 10/14/2021

Cc: long dry timesFound unit has good heat and air flow. Unit functioning as designed. Needs venting cleaned.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Mentor, OH 44060

Dan H

Job Details: 10/14/2021

"New door has wire harness is foamed in place and cannot be connected to harness in cabinet and unable to run water line through, reordering door; ordrng 1 W11435344 (Door)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHD2369TF2

Near Cleveland, OH 44105

Joe O

Job Details: 10/14/2021

"Cc: no iceFound no water coming from dispenser. Found water filter not seated correctly. Reseated water filter. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with an?inline valve. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard?associated with this type of waterline and advised cust to replace with a copper waterline to?prevent flooding. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM02

Near Painesville, OH 44077

Dan H

Job Details: 10/14/2021

"Customer complaint that unit stopped making ice, ice maker is not cycling, ice maker is receiving 120vac , unit needs new ice maker, part is out of stock so not scheduling return appointment ; ordrng 1 WPW10300022 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM01

Near Mayfield Heights, OH 44124

Joe O

Job Details: 10/14/2021

Cc: freezer door not sealingFound screw in slide sticking out not allowing slide to roll all the way back. Tightened screw. Door closing

We serviced a

MAYTAG OTR MICROWAVE

Model MMV6190FZ3

Near Rock Creek, OH 44084

Dan H

Job Details: 10/14/2021

"Installed new case and bottom, op test good"

We serviced a

MAYTAG DRYER

Model MGD7000XW1

Near Mayfield, OH 44143

Joe O

Job Details: 10/14/2021

Cc: loud noiseFound squealing noise when started. Found pulley and rollers worn. Replaced dryer repair kit. Ran test cycle. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Mentor, OH 44060

Jason N

Job Details: 10/14/2021

"Cc unit not starting cyclesCustomer stated he has to press start button several times to get to start. Ran diagnostics, found code f2e1 for stuck button. Ran auto test, all functions passed. Started normal cycle, sensing and filling, then switched over to wash. Cannot find any issues with unit at this time. Had customer start a normal load. Looks like he may be holding button too long, and inadvertently canceling cycles. Unit is working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502EPA02

Near Solon, OH 44139

Corina B

Job Details: 10/14/2021

CC that the unit is making ice slowly. Replaced the ice maker. Opt test ok

We serviced a

AMANA REFRIGERATOR

Model BX22S5W

Near Chagrin Falls, OH 44023

Corina B

Job Details: 10/14/2021

"CC that the unit is not turning on. Confirmed. Found the wire connections to the cord are broken. Spliced the wires together, unit turned on. Opt test ok. Advised cust to replace the plastic waterline with a braided flex or copper."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Bedford, OH 44146

Corina B

Job Details: 10/14/2021

CC that there is moisture coming off the ff door. Advised cust to keep the mullion rail on all year. Checked temp ff 40* Fz 3*. . Opt test ok

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055YEB00

Near Roaming Shores, OH 44084

Dan H

Job Details: 10/14/2021

"Customer complaint of ice build up on freezer section floor and door will not open or close completely , confirmed, found left side freezer drawer track not extending completely and evaporator drain tube clogged, unit needs new drawer tracks and evaporator drain tube cleared; ordrng 1 WPW10397636 (Track) and 1 WPW10397635 (Trac rh), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB300WQ0

Near Maple Heights, OH 44137

Corina B

Job Details: 10/14/2021

"CC that the unit does not spin the clothes out, ul comes up. Ran a drain and spin, bearings sound good. Ran diag no codes. Ran a CO test. Advised cust to run 6-8 bath towels and 1-2 tablespoons of he detergent. If it keeps happening will need a main control and rps sensor. Control is nla. ; ordrng 1 WPW10178988 (Rps) and 1 W10284166 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TF0

Near Jefferson, OH 44047

Dan H

Job Details: 10/14/2021

"Customer complaint that ice maker makes too much ice, confirmed, unit needs new ice maker ; ordrng 1 241798231 (Ice maker)"

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ0

Near Painesville, OH 44077

Jason N

Job Details: 10/14/2021

"Cc unit bulb assembly rustedCustomer hasnt received parts yet but wanted to inspect first anyway. Customer stated her son tried to change the bulb for her and stated he couldnt get the bulb in the socket due to it being all rusty. Found no rust under unit or around bulb assembly, some slight discoloration around socket. Customer does not have another bulb, will have to wait on parts to arrive. Customer will call to reschedule once she has the parts.; saved tckt"

We serviced a

GE DRYER

Model Pfds450el2ww

Near Painesville, OH 44077

Jason N

Job Details: 10/14/2021

"Installed drum parts. Ran dryer op test, no abnormal noise heard, good heat. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHAXVS00

Near Willoughby, OH 44094

Corina B

Job Details: 10/14/2021

Replaced the valve and the housing. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Madison, OH 44057

Dan H

Job Details: 10/14/2021

"Customer complaint of squealing noise, confirmed, unit needs new belt, installed new belt, op test good ; used 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Chardon, OH 44024

Joe O

Job Details: 10/14/2021

Ins ice maker. Cycled. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Middlefield, OH 44062

Joe O

Job Details: 10/14/2021

"Cc: not working, error codeFound error code f6e2(communication error) f2e1(stuck key). Needs control and ui; ordrng 1 W11162441 (console) and 1 W11162440 (cntrl-elec)"

We serviced a

MAYTAG WASHER

Model MVWC360AW0

Near Painesville, OH 44077

Brian M

Job Details: 10/13/2021

"Cc unit not spinning out properly and not working properly Found gearcase to be leaking oil, clutch damaged and actuator arm free moving Needs gearcase, clutch abs actuator ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (drive pulley) and 1 WPW10006355 (actuator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Geneva, OH 44041

Joe O

Job Details: 10/13/2021

"Cc: fills, will not agitateFound error code f7e5(motor fault). Found actuator arm slipped out. Replaced actuator. Ran auto test and calibration. Op test ok ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

GE WASHER

Model GTW460ASJ4WW

Near Mentor, OH 44060

Joe O

Job Details: 10/13/2021

"Cc: intermittently not drainingFound error codes 26(out of balance, ended cycle) 7(max fill) 14(lid lock failure) 23(critical lid lock failure) 11(clock monitor). Entered service mode. Tested components. Found lid lock is functioning. Unit is spinning and draining. Pressure sensor is functioning. Unit is well balanced. Could not duplicate issue. Unit functioning as designed. Advised customer if unit goes out of balance it can and will shut unit down, leaving wet clothes. Advised customer to pause and adjust clothing if unit goes out of balance. Op test okBuilt estimate for control. Advised if issue continues they will need a control; ordrng 1 WH22X32357 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model MT4155SPB4

Near Garfield Heights, OH 44105

Corina B

Job Details: 10/13/2021

CC that the unit does not heat. Confirmed. Found the magnetron buzzing. Unit is non repairable.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS2

Near Maple Heights, OH 44137

Corina B

Job Details: 10/13/2021

"CC that the unit is not working. Confirmed. Checked the power at the control to the pump and motor, 120 volts. Replaced the pump and motor from t/s. Opt test ok. ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Painesville, OH 44077

Dan H

Job Details: 10/13/2021

"Installed new sump assembly and control, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Richmond Heights, OH 44143

Brian M

Job Details: 10/13/2021

Installed control ran test cycle no good sump not running Installed sump assembly ran test cycle sump running but now not getting water Found customers water supply to be restricted Advised on different water hookup Customer hooked dishwasher to different supply hookup ran test cycle OP Test Ok

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2411NS6B

Near LaGrange, OH 44050

Marie V

Job Details: 10/13/2021

Replaced control board. Tested unit. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near LaGrange, OH 44050

Marie V

Job Details: 10/13/2021

Cc that the unit is making a noise very loud at the end of the cycle. Called tech line spoke with Steve he said that it sounds like the cam and pulley are not fully engaging or that the basket is going at a faster speed causing the cam to jump over and make the noise. Unit will need new motor and control.; ordrng 1 W11399433 (Control) and 1 W11497303 (Motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Ravenna, OH 44266

Corina B

Job Details: 10/13/2021

"Replaced the fan, evap cover, drain pan and fan cover. Opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Ravenna, OH 44266

Corina B

Job Details: 10/13/2021

Replaced the seal kit. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near North Ridgeville, OH 44039

David R

Job Details: 10/13/2021

"Cc unit not locking. Or intermittently not locking. Replaced latch, W11394572 , had one on truck. Not t/s item. Ran diagnostics and normal cycle. Good. Op test ok."

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Olmsted Township, OH 44138

David R

Job Details: 10/13/2021

Replaced friction sleeves. Tested. Good. Op test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204ESS1

Near South Euclid, OH 44121

Brian M

Job Details: 10/13/2021

"Cc unit not washing Cc unit not washing Found sump assembly just humming no pressure being made Needs sump assembly ; ordrng 1 WPW10605058 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model TGG222VDB0

Near Olmsted Falls, OH 44138

David R

Job Details: 10/13/2021

"Cc unit not lighting or not staying lite. Found ignitor cracked and will need replaced. Looked on truck and last one I had was cracked. Customer called their warranty, waiting on approval. As of now customer only paid SVC, will call back into office and let us know whats going on. Do not order.; ordrng 1 12400035 (Ignitor kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2FHAXST03

Near Mentor, OH 44060

Joe O

Job Details: 10/13/2021

"Cc: frosting in freezer section, not cooling properlyOhmed out heater from adc found heater and bimetal good. Needs adaptive defrost controlCustomer does not want to repair at this time; ordrng 1 WPW10366605 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HWH00

Near North Olmsted, OH 44070

Manny

Job Details: 10/13/2021

Replaced freezer led module opt test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2750TD

Near Cleveland, OH 44103

Brian M

Job Details: 10/13/2021

Cc ice wont stop making Found icemaker arm not functioning properly Needs icemaker PArt showed not in stock Office to schedule ; ordrng 1 243297613 (Icemaker)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Strongsville, OH 44149

Marie V

Job Details: 10/13/2021

Cc that is taking too long to make ice. Took temps 0* on freezer and 36* on fresh food section and 3* inside ice maker. Ran diag for ice maker E2 motor lost position. Unit will need new ice maker. ; ordrng 1 W11483245 (Ice maker)

We serviced a

AMANA WASHER

Model NTW4605EW0

Near North Royalton, OH 44133

Marie V

Job Details: 10/13/2021

"Cc that the unit does not spins the clothes. Ran diag found error code of f5e1 lid switch fault. Replaced lid lock , tested unit. Tilted to verify cam and found oil. Unit will need new gearcase cam and belt.; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt)"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Cleveland, OH 44102

Manny

Job Details: 10/13/2021

"Cc broil comes on and then off, ran broiler for 20 minutes no issues found, unit is working as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSF26C4EXB02

Near Cleveland, OH 44144

Manny

Job Details: 10/13/2021

Cc unit not cooling also stated tha he unplugged the unit and plug it in then start working for a day or 2 then nothing. Found Start device defective replaced using 8201786 t/s; used 1 8201786 (STARTER) from stock

We serviced a

GE REFRIGERATOR

Model GZS22IYNBHFS

Near Ravenna, OH 44266

Corina B

Job Details: 10/13/2021

"Replaced the fan, control and led light. Opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Columbia Station, OH 44028

Angel

Job Details: 10/13/2021

"Replaced evacuated system, replaced compressor and filter drier, did a vacuum in system with a 28inch vacuum, recharged unit with 5.50oz of r134 asked customer to wait at least 24hrs for proper cooling. Opt test ok."

We serviced a

WHITE-WSTINGHSE FREEZER

Model FU211LRW5

Near Willoughby, OH 44094

Joe O

Job Details: 10/13/2021

Cc: door not opening after gasket repairFound customer had too much Vaseline on the gasket not allowing the seal to be broken. Cleared gasket. Op test ok

We serviced a

ELECTROLUX REFRIGERATOR

Model EI28BS56IS0

Near Willoughby Hills, OH 44094

Joe O

Job Details: 10/13/2021

"Cc: not making iceCould not get proper information on refrigerator. Spoke with BJ, decided we cannot get correct Information to service the refrigerator. advise customer to contact Electrolux factory svc for ice maker."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Strongsville, OH 44149

Angel

Job Details: 10/13/2021

"Cc that unit is leaking to the front of the RC compartment. Verified and confirmed found a service pointer on this issue the customer will need service pointer kit W11457241 to fix issue. Called BJ to verify if parts were covered, Opt test ok.; ordrng 1 W11457241 (Pan drip), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ07

Near Kent, OH 44240

Corina B

Job Details: 10/13/2021

Replaced the door. Opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM804ESS0

Near Brecksville, OH 44141

Marie V

Job Details: 10/13/2021

Took POP. Cc that the unit is leaking. Confirmed. Unit is leaking at the gasket on pump assembly. Will need to be replaced. ; ordrng 1 W10861526 (Motor assembly)

We serviced a

KENMORE DRYER

Model 110.62996101

Near Kent, OH 44240

Corina B

Job Details: 10/13/2021

"CC that the unit is not heating. Unit is in a garage. Checked the fuses, good. Checked the heater, good. Checked the terminal block, good. Will need a motor. ; ordrng 1 279787 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE DRYER

Model 110.977217

Near Avon, OH 44011

Angel

Job Details: 10/13/2021

Cc that unit is squeaking when running. Confirmed started squeaking when running will need pulley replaced. Replaced pulley and cleaned out of interior of drier all other parts looked in good condition. Tested unit and no more squeaking. Opt test ok. ; used 1 279640 (PULLEY-IDR) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Cleveland, OH 44105

Marie V

Job Details: 10/13/2021

"Replaced right hand side door, op test ok"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Lakewood, OH 44107

Gabriel P

Job Details: 10/13/2021

"Strike did not needed hinges just need it to be pop in place,also replace latch cause old one was broken,opt test ok"

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