We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Mentor, OH 44060
Dan H
Job Details: 05/05/2021
"Customer complaint of banging/rattling noises in the first 10-15 seconds at start up, air damper is loud when opening and closing, unit needs new air damper; ordrng 1 WPW10594330 (Damper)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland, OH 44108
Jason N
Job Details: 05/05/2021
"Cc unit just beeping, control does not respondCustomer stated she cannot start a cycle, when she closes the door it just beeps. Found customer was not closing the door before the countdown. She thought she was supposed to wait until it counted down before she closed the door. Started normal wash cycle, showed customer how to operate unit. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Geneva, OH 44041
Joe O
Job Details: 05/05/2021
Installed control and ui. Ran quick test cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW01
Near Cleveland, OH 44110
Jason N
Job Details: 05/05/2021
"Cc unit not making ice.Customer stated he changed the filter recently due to water dispense being slow. It did not help. Confirmed very slow water dispense. Checked filter install, checked good. Checked water pressure into unit, good water pressure. Unit needs filter housing. Customer will think about repair and contact office if moving forward. ; ordrng 1 W10862456 (Filter housing)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Chardon, OH 44024
Brian M
Job Details: 05/05/2021
Installed control Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Rocky River, OH 44116
David R
Job Details: 05/05/2021
"Cc had questions about fan running after oven use. Ran through diagnostics, good. Let customer know, normal for cooling fan to come on and cool down unit until proper temp is met for it to turn off. Went over different functions with unit. Test good. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ
Near Geneva, OH 44041
Joe O
Job Details: 05/05/2021
Customer showed pop. Adjusted igniter. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, OH 44060
Dan H
Job Details: 05/05/2021
"Customer complaint that unit is not agitating properly, ran diagnostics no error codes, started normal wash cycle, unit filled and began agitating, unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model AGR4230BAW3
Near Amherst, OH 44001
Marie V
Job Details: 05/05/2021
"Took POP. Cc that the unit caught fire. Took pics. Spark module, switches, all igniter on top are burn. Called Whirlpool tech line, will call cust to ask what they want to do. If get a new one or the money that they paid for unit. ; ordrng 1 WPW10548355 (Harness) and 4 WPW10548355 (Igniter)s and 1 WP6610341 (Module) and 3 WPW10141709 (Valve burner)s and 1 W11173616 (Cord) and 2 W10859921 (Tubing)s and 2 W11213836 (Venturi)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near South Amherst, OH 44001
Gabriel P
Job Details: 05/04/2021
Cc that they have long dry times. Verified and found that receptacle on wall has poor connection every time you wiggle the cord on wall outlet it will start working. Will need electrician to verify issue with receptacle. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Geneva, OH 44041
Joe O
Job Details: 05/04/2021
"Installed control, ui, and water valve. Ran auto test and calibration. Op test ok"
We serviced a
KITCHENAID RANGE HOOD
Model KVWB600HBS
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/04/2021
Installed leds and transformer OP Test Ok
We serviced a
JENN-AIR COOKTOP ELE
Model JGD3536GB00
Near Pepper Pike, OH 44124
Jason N
Job Details: 05/04/2021
"Cc unit keeps sparking. Customer stated the unit will continue to spark when trying to turn one of the burners on. Ran ignition test on all burners, good spark and ignition each time, could not duplicate a continued spark issue at this time. Advised customer to ensure to turn burner knob slightly past ignition print for burner to light properly."
We serviced a
JENN-AIR RANGE
Model CCE3401B
Near Austinburg, OH 44010
Joe O
Job Details: 05/04/2021
"Installed cooktop, and foam tape. Op test ok"
We serviced a
SAMSUNG DRYER
Model DV48J7770EPA2
Near Painesville, OH 44077
Joe O
Job Details: 05/04/2021
Installed thermal cut off. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Chagrin Falls, OH 44022
Brian M
Job Details: 05/04/2021
Installed control and programmed it OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW1
Near Amherst, OH 44001
David R
Job Details: 05/04/2021
"Cc unit not agitating correctly. Tested, no error codes. Found unit stuck in spin when trying to agitate. Replaced shifter from t/s. Tested. Ran diagnostics and calibration. Good. Op test ok; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Avon Lake, OH 44012
Marie V
Job Details: 05/04/2021
"Cc that the unit sounds like a jet when spinning. When spin the basket by hand you can hear gearcase , ran diag found error code of F2e1 UI stuck button. Ran auto test and it got loud on spin. Delete error code and tested UI pass. Unit will need new gearcase. No oil on rotor or stator. Cust will call whirlpool to see if they help with repair. ; ordrng 1 W11455453 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Highland Heights, OH 44143
Dan H
Job Details: 05/04/2021
"Customer complaint of frost in freezer section, door gaskets are sealing, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Bay Village, OH 44140
Corina B
Job Details: 05/04/2021
Replaced the control. Ran a calibration. Started a normal load. Brought the core back for return. Optest ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KSC25INWH01
Near Solon, OH 44139
Brian M
Job Details: 05/04/2021
Installed valve OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Amherst, OH 44001
Gabriel P
Job Details: 05/04/2021
Motor for ice dispensing was replaced and issue still persists. Verified voltage in control and only had 37acv and on motor 0acv called whirlpool tech line and spoke with Austin and we did some voltage test and asked us to replace switch on freezer which we bypassed and confirmed it was not functioning. Ordering switch.; ordrng 1 W11457217 (Switch)
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW
Near Cleveland, OH 44106
Dan H
Job Details: 05/04/2021
"Installed new control, op test good"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HS01
Near Garfield Heights, OH 44128
Jason N
Job Details: 05/04/2021
"Cc unit display not workingConfirmed UI display is frozen, will not respond. Replaced UI console using customer supplied pre Id part. Ran operational tests, all functions normal. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Solon, OH 44139
Jason N
Job Details: 05/04/2021
"Cc unit freezer not cooling properly, top ice maker not workingFreezer temperature reading 20 degrees, ff section at 39. Ran diagnostics test 3, found freezer fan not working. Checked voltage into fan motor, good at 12.1vdc. Unit needs freezer evap fan motor. Replaced using misc. truck stock part. Good airflow in freezer, all functions test good. Op test good. ; used 1 W11224591 (Motor evap) from stock"
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Painesville, OH 44077
Joe O
Job Details: 05/04/2021
"Cc: continuously runningFound relay on control stuck closed. Needs control; ordrng 1 DC92-01626B (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Cleveland, OH 44120
Dan H
Job Details: 05/04/2021
"Customer complaint that water filter jammed, found water filter partially installed, installed correctly, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Chagrin Falls, OH 44023
Jason N
Job Details: 05/04/2021
"Cc customer has a replacement board for dispenser, needs installed. Customer had installed part himself, but it is not working. Ran functionality tests, dispense functions test good, fan tests are not working. Unit will not run with new board installed. Verified correct part number on sheet. Advised customer he may have a defective board."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2407LS0B
Near Solon, OH 44139
Jason N
Job Details: 05/04/2021
"Cc unit not working Found unit will not start a cycle, start button not working. Also found heavy and light options not working when pressed. Unit needs switch board for console. Customer not repairing, estimate only. ; ordrng 1 154774401 (Switch assembly - console)"
We serviced a
KITCHENAID WALL OVEN
Model KEBC208KSS0
Near Bay Village, OH 44140
Corina B
Job Details: 05/04/2021
"CC that the fan is rattling. Found the lower fan rattling. Advised cust to replace both fans at the same time. ; ordrng 1 WPW10016550 (Lower blower fan) and 1 WP4455334 (Upper blower), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Strongsville, OH 44136
David R
Job Details: 05/04/2021
Cc unit not working. Found terminal block and dryer cord burnt. Not installed correctly or tight. Replaced terminal block. Customer bought power cord from store. Replaced. Tested. Good. Op test ok; used 1 279320 (BLOCK-TERM) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Strongsville, OH 44149
David R
Job Details: 05/04/2021
"Cc unit noise when spinning. Confirmed loud noise coming from gearcase. Nothing leaking underneath. Washplate is hard to remove. Will need gearcase, slider, washplate. Ordering ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (Slider) and 1 W10775188 (Washplate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MLE2000AYW
Near Bay Village, OH 44140
Corina B
Job Details: 05/04/2021
"CC that the rugs came out wet. Checked the drain pump, clear. Started a fill and agitate then a spin, good. Advised customer the rugs were off balanced the Mach and would not be able to spin at full speed. Optest ok."
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Aurora, OH 44202
Brian M
Job Details: 05/04/2021
Installed switch and drawer Ran auto test OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Bay Village, OH 44140
Corina B
Job Details: 05/04/2021
Replaced the drain pan. Steamed out ff section. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lorain, OH 44053
Gabriel P
Job Details: 05/04/2021
Cc that washer is vibrating. Verified and found the washer not leveled correctly so we leveled unit and did a drain/spin and unit is working as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 05/04/2021
Diffuser and thermistor have been replaced. Opt test ok.
We serviced a
GE REFRIGERATOR
Model PFE28KSKBSS
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/04/2021
"Cc that IM frozen. Verified and found ice chute is not holding 2 tablespoons of water. Also called BJ and we ran diagnostics to cycle the ice maker and found that the water was leaking behind the ice maker because of ice fill tube being frozen cleaned out and they will need water valve and ice chute door. Ordering parts.; ordrng 1 WR17X13241 (Chute) and 1 WR57X24979 (Valve), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS07
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/04/2021
Motor was replaced.opt test ok
We serviced a
KITCHENAID WALL OVEN COMBO
Model KOCE500ESS11
Near Aurora, OH 44202
Dan H
Job Details: 05/04/2021
"Customer complaint of uneven baking in oven and grinding noise in microwave and inside microwave is warm to the touch, heated glass of water in microwave, no grinding noises heard, microwave door is popping open, per service pointer unit needs new door assembly , oven is unit is operating as designed , part is out of stock so not scheduling return appointment ; ordrng 1 W10687342 (Door), used 1 W10775493 (Door) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/04/2021
Dispenser was replaced. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 05/04/2021
Cc of issue when spinning with bulky Ran diagnostics found no errors Ran manual high speed spin no issueRan test load with heavy blanket Advised on loading to stack up on the walls and leave middle open
We serviced a
GE WASHER
Model GTW485ASJWS
Near Kent, OH 44240
Brian M
Job Details: 05/04/2021
"Cc of noise Found noise to be internal possible from gearcase Could not remove basket from tub its stuck base is stuck to shaft Will need gearcase, outer tub,basket and auger base Needs outer tub but its not serviceable ; ordrng 1 WH43X31240 (Auger) and 1 WH02X24374 (scr 1/4-20 2a sinulo) and 1 WH43X31239 (Base) and 1 WH38X27407 (platform trans asm k) and 1 WH45X26175 (basket asm) and 1 Outer tub not replaceable"
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Bedford, OH 44146
Jason N
Job Details: 05/04/2021
"Cc unit not powering on.Checked power in to unit, good at 244L1 to L2, and 123 L to N. Checked voltage to UI from connector p8, reading 0v. Unit needs main control. Customer not repairing, estimate only. ; ordrng 1 WPW10691552 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Streetsboro, OH 44241
Brian M
Job Details: 05/04/2021
"Cc of no lights Found unit to be dark tried swapping bulb in freezer no good Tried bulb in all slots no good Needs led power board ; ordrng 1 W10830288 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Westlake, OH 44145
Corina B
Job Details: 05/04/2021
CC that the water is cloudy. Confirmed that there a specs in the water. Removed the filter. Water came out clear. Will need a new filter. Optest ok.
We serviced a
MAYTAG WASHER
Model MAH5500BWW
Near Solon, OH 44139
Dan H
Job Details: 05/04/2021
"Customer complaint that unit is leaking, started normal wash cycle, unit filled and agitated , unit drained and filled back up, no leaks found, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFC310S0EW0
Near Cleveland, OH 44135
Gabriel P
Job Details: 05/04/2021
Infinite switch was replaced. Opt test ok.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near North Royalton, OH 44133
David R
Job Details: 05/04/2021
"Replaced parts. Ran test 12, good. All components working. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Westlake, OH 44145
Corina B
Job Details: 05/04/2021
"CC that it did not finish a load. Found the belt off of the cam and motor. Called t/l in a meeting till 4. Talked to BJ will need a gearcase and belt. Called t/l to replace the belt and gearcase; ordrng 1 WPW10006384 (Belt) and 1 W11454734 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Avon Lake, OH 44012
Corina B
Job Details: 05/04/2021
Replaced the ui and latch. Brought core back for return. Does not have to original box. Started a normal cycle. Selected every cycle correct time. Optest ok.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Broadview Heights, OH 44147
David R
Job Details: 05/04/2021
"Cc unit is not drying properly, or taking a longer time to dry, also customer said they arent getting a lot of lint on trap. Took vent off unit. Running on high temp, temp is cycling and heating properly. Called techline, Joel, documented. Dryer is heating and cycling, unit in apartment, vent goes to roof, would advise vent clean out. Unit is good. Advised of not overloading as well."
We serviced a
KITCHENAID WALL OVEN
Model KEBC107KSS03
Near Cleveland, OH 44109
David R
Job Details: 05/04/2021
"Cc oven control panel not displaying, missing numbers. Called Brain. Part is discontinued. Let customer know know. Customer paid SVC.; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model MQF1656TEW00
Near Parma, OH 44134
David R
Job Details: 05/04/2021
"Cc unit wasnt cooling, but they found that someone had left something caught in door, door open causing things to thaw out. Unit has been freezing things but just wanted it all checked out. Tested. Fans running and items are freezing/froze. Talk to customer about making sure vents are good for airflow. Unit is good. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Parma, OH 44134
David R
Job Details: 05/04/2021
Parts not needed. Found blower wheel not seated on motor causing poor airflow. Corrected. Tested. Good. Op test ok
We serviced a
MAYTAG DRYER
Model LDG8824AAM
Near Westlake, OH 44145
Marie V
Job Details: 05/04/2021
Cc that the unit sounds like something got loose. Confirmed. Found a screw loose on the drum and it was hitting the top of the dryer. Corrected issue. Tested unit. Op test ok advice cust to replace foil vent with flexible metal or rigid metal because is a fire hazard.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rocky River, OH 44116
Marie V
Job Details: 05/04/2021
Cc that the unit is not working properly. Unit is set to a regular cycle and deep water wash. Ran diag no error codes. Ran auto test on unit. Both valves are getting 117V . Drain pump is getting 118V. Unit agitates and spins. Unit is working as designed. Calibrated unit. Pass
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Lakewood, OH 44107
Marie V
Job Details: 05/04/2021
Cc that the unit is squeaking. Took unit apart and lint on blower wheel and pulley stiff. Will need new pulley and blower wheel cleared all out. Replaced pulley and cleaned blower wheel. Tested unit. Op test ok; used 1 279640 (PULLEY-IDR) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Mentor, OH 44060
Joe O
Job Details: 05/04/2021
"Cc: grinding noiseFound cam and agitator loose. Removed cam and agitator, inspected for damage, no damage. Tightened cam and agitator. Ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44111
Marie V
Job Details: 05/04/2021
"Cc that the unit wasnt filling with hot water and now it is and the water lever works sometimes. Ran diag no error codes. Leveled unit as much as I could, also tested water valves, they worked good, explain cust that in normal unit will only put a little more water if they have a heavy load recommended cycle for that would be bulky sheets. Calibrated unit. Unit is working as designed. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Rocky River, OH 44116
Marie V
Job Details: 05/04/2021
Cc that the bottom handle is loose and husband said that the ice cream wasnt frozen last time. Took temp freezer is at 4* and 37 on fresh food section. Theres evidence of door been left open condensation on the freezer top part. Explain cust op test ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Rootstown, OH 44272
Brian M
Job Details: 05/04/2021
Cc unit leaking Found leak coming from salt tank that is sitting next to washer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Cleveland, OH 44109
Corina B
Job Details: 05/04/2021
Replaced the right door. Optest ok.
We serviced a
MAYTAG WASHER
Model MVW623HW0
Near Lakewood, OH 44107
Jason N
Job Details: 05/04/2021
"Installed drive belt. Ran auto test. No abnormal sounds heard, op test good."
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near Geneva, OH 44041
Joe O
Job Details: 05/04/2021
"Cc: not heatingFound element open. Needs heating elementCustomer does not want to repair at this time ; ordrng 1 DC97-14486A (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS
Near Shaker Heights, OH 44120
Jason N
Job Details: 05/04/2021
"Cc unit door not sealing Customer showed popCustomer states the right hand door doesnt seem like its sealing. Checked door gasket, magnet is matching up with cabinet, door is pulling in when closed. Door is sealing up properly. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model LSR7233DQ0
Near Mayfield Heights, OH 44124
Dan H
Job Details: 05/04/2021
"Installed new lid switch, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Austinburg, OH 44010
Joe O
Job Details: 05/04/2021
"Cc: not washingFound sump receiving proper power. Not running. Needs sump assemblyCustomer does not want to repair at this time ; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DRYER
Model GTDP490GD0WS
Near North Olmsted, OH 44070
Marie V
Job Details: 05/04/2021
"Cc that the unit does not start and seems like the drum is not spinning. Confirmed. Found drive belt broken and slide that drum drives on are worn. Cust will fix. ; ordrng 1 WE12M29 (Belt) and 2 WE1M1067 (Slide)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Willoughby, OH 44094
Dan H
Job Details: 05/04/2021
"Installed new ice maker , op test good"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Independence, OH 44131
David R
Job Details: 05/04/2021
"C unit is continuously draining. Found unit stuck in flood mode. As soon as plugging in unit, drain kicked on. Held cancel button, cancelled drain out. No error codes. Ran diagnostics, good. Op test ok"
We serviced a
GE WALL OVEN
Model PT956SR1SS
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/04/2021
"Cc that the unit will not reach 350 on both ovens it only goes up to 250*. Check incoming power unit has 241V. Check orange wire and yellow and white from control board for heating element. it showed open start oven and the bottom never got hot. I also check ohms on bottom element. It had 24ohms. Unit needs element for top oven. Started preheating bottom oven to 350*. Pass. ; ordrng 1 WB44T10110 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Westlake, OH 44145
David R
Job Details: 05/04/2021
"Replaced parts. Tested. Drain did not come on, found broken cover and wires out of connection. Spliced and put new connections on. Tested. Ran diagnostics, good, ran calibration, good. Op test ok"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44135
Marie V
Job Details: 05/04/2021
Cust never received igniter. Use from T/S. Replaced all parts and preheated unit to 350*. Op test ok; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Maple Heights, OH 44137
Corina B
Job Details: 05/04/2021
CC that there is squealing. Found the belt slipping. Will need a new belt and cam. Office to reschedule ; ordrng 1 W11239857 (Belt) and 1 W10721967 (Cam)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Cleveland, OH 44120
Jason N
Job Details: 05/04/2021
"Cc unit making a loud whining noiseRan dryer op test, no abnormal noises heard. Ran dryer test with damp clothing load for 15 min. No abnormal noises heard. Could not duplicate a loud whining noise at this time."
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW0
Near Shaker Heights, OH 44122
Jason N
Job Details: 05/04/2021
"Installed gearcase, actuator and capacitor. Ran auto test and calibration. Op test good."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Diamond, OH 44412
Brian M
Job Details: 05/04/2021
Cc preferred low heat not drying Found dryer working properly No issue found at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Garrettsville, OH 44231
Brian M
Job Details: 05/04/2021
Cc of unit not working Found error of f8e4 flow switch Ran auto test no issue found Ran several fill and drains Could not duplicate a issue at this time
We serviced a
ROPER WASHER
Model RTW4640YQ1
Near Eastlake, OH 44095
Brian M
Job Details: 05/04/2021
"Cc unit not working Found shifter not working and cam teeth are worn Advised on belt ; ordrng 1 W10721967 (drive pulley) and 1 WPW10006355 (actuator) and 1 WPW10006384 (drive belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Avon Lake, OH 44012
Marie V
Job Details: 05/03/2021
"Cc that the washer had a error code of F9E1 they cleaned hoses and drain pump trap and then they started getting another error code. Found duck tape on drain hose, this can cause siphoning on unit, removed . Ran diag found f3e1 water system error, F5e4 door opened between cycle and F9E1 long drain. Ran auto test , and drain pump works but sounds like something is on the catch. Took unit apart, removed catch, found 3 face maks a sock and some change. Cleared all out. Ran diag and deleted error codes that came back when it was on auto test, ran auto test again. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near Rocky River, OH 44116
Marie V
Job Details: 05/03/2021
"Cc that the ice is clumping, confirmed. Check ice shoot and added some water on it to verify that is was sealing properly. Ran step 97 and valve wouldnt come on, it took about 5 time to get it to work when ran step 96 it pass. Unit will need new water valve. And valve is slowly wiping water into ice tray making all the ice get stuck and not been able to break apart when is dispense. ; ordrng 1 W11194380 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS1
Near Westlake, OH 44145
Marie V
Job Details: 05/03/2021
"Cc that the unit burner will stay on and will not shut down or go lower. Tested all burner the left front is bad. Unit is going to need new burner with sensor in it that reads temp, cust will not fix. She will call if she wants to continue.; ordrng 1 WPW10187839 (Burner), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW0
Near Avon Lake, OH 44012
Marie V
Job Details: 05/03/2021
"Cc that the unit is leaking. ; ordrng 1 W11044559 (Pressure hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Amherst, OH 44001
David R
Job Details: 05/03/2021
Replaced parts. Cleared error codes. Tested test 51/52. Good. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Lorain, OH 44053
David R
Job Details: 05/03/2021
Found more broken parts. Ordering ; ordrng 1 W11094449 (Third level track left) and 1 W11256437 (Track right)
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Lorain, OH 44053
David R
Job Details: 05/03/2021
"Cc baking and took extra time to bake. Showed customer how to calibrate oven if needed and can also refer to owners manual. Advised to preheat oven and once hits preheat then wait additional 5 mins. Put unit on 350* tested, cycling, temp is good. Calibrated unit up by 10, customer can adjust. Op test ok"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS10
Near Fairview Park, OH 44126
Corina B
Job Details: 05/03/2021
"Cust showed pop, sent pic. CC that the unit is not turning on. Checked the fuse, good. Checked p1 1-2 120 volts. Will need a main control. Office to reschedule ; ordrng 1 W11467778 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Brook Park, OH 44142
Corina B
Job Details: 05/03/2021
"CC that the freezer rod feel off and cant close the door. found the wheel on the rail broken on the right side. The cover to the filter is broken. Will need a new rail, cover and clip. Cust can install parts; ordrng 1 W10625068 (Rail) and 1 W10852685 (Clip) and 1 W11190820 (Cover), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model PFSF2MIXAWW
Near Parma Heights, OH 44130
Corina B
Job Details: 05/03/2021
"CC that the ff section is not keeping temperature. Ff 45* Fz 11* unit was in a defrost when arriving. fans are running compressor is running. Condenser coils are dirty cleaned coils. Will need a ui and control. ; ordrng 1 WR55X10684 (Ui) and 1 WR55X10832 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Parma, OH 44134
Corina B
Job Details: 05/03/2021
"Tapped system 20 vacuum. Did not rise when unplugging it. Used nitrogen with soap bubbles no leaks. Recovered refrigerant, replaced drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok ; used 1 TJ90BPV31 (BULLET PIERCING VALVE), and 1 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Brecksville, OH 44141
Dan H
Job Details: 05/03/2021
"Customer complaint that unit is not draining, found chopper blade broken and jamming drain pump, installed new drain pump , op test good"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Strongsville, OH 44136
David R
Job Details: 05/03/2021
"Replaced, switch, tested, good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near North Royalton, OH 44133
Dan H
Job Details: 05/03/2021
"Installed new valve, op test good"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Strongsville, OH 44136
Dan H
Job Details: 05/03/2021
"Customer complaint of gas smell from center burner, found gas leaking where gas line meet manifold, tightened, no leak now, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402EPA02
Near Middleburg Heights, OH 44130
David R
Job Details: 05/03/2021
Replaced parts. Icemaker cycled and dropped ice/called for water. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM00
Near Olmsted Falls, OH 44138
Dan H
Job Details: 05/03/2021
"Installed new heater, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Eastlake, OH 44095
Joe O
Job Details: 05/03/2021
Cc: locked no powerFound no indicator light on control. Unit is not receiving any power. Found outlet arking internally and if you switch outlets unit is functioning. Needs outlet replaced.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Madison, OH 44057
Jeff M
Job Details: 05/03/2021
The unit does not have any error codes I ran a calibration cycle unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Perry, OH 44081
Jeff M
Job Details: 05/03/2021
unit is making a squeaking noise and the noise is coming from the belt but there is a wild popping sound coming from within the transmission theres nothing stuck between the inner and outer tub I spun the main drive pulley by hand and I can feel the popping consistently inside the transmission needs a transmission and belt; ordrng 1 W11454734 (Transmission) and 1 W11239857 (Belt)