We serviced a
GE REFRIGERATOR
Model GYE22HSKKSS
Near Bay Village, OH 44140
Angel
Job Details: 06/11/2024
Replaced evap cover with fan opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Cleveland, OH 44102
Angel
Job Details: 06/11/2024
Replaced baffle opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS09
Near Highland Heights, OH 44143
Corina B
Job Details: 06/11/2024
"Cust showed pop, sent pic. CC that there is a noise. Confirmed. Tried adjusting the drier to a 90*. Raised the feet, moved the condenser. The lines inside the cabinet are vibrating. Called t/l Brandon file # 7739272042 to have customer call customer service"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ17
Near Parma, OH 44129
David R
Job Details: 06/11/2024
"Cc FZ fan making loud humming. Found fill tube not correct position, causing water to rush over sides, down back and build up on on fan. Correction fill tube position. Cleared ice. All good. All checks good. No humming noise now, if anymore humming, would advise to order out Evap fan motor 2315549 (# from service matters). As of today. Op Test Ok test ok."
We serviced a
JENN-AIR RANGE
Model JES1750FS1
Near Parma, OH 44129
David R
Job Details: 06/11/2024
"Cc questions about temp. Bake element ohms good, 240vAC going to elements, all oven elements cycling on/off. Sensor is good. Tested 350* with a cast iron. All temps show right at or around 350*. Adjusted cus temp calibration by 5*. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL KITCHEN
Model WRF535SWHZ11
Near Deerfield, OH 44411
David R
Job Details: 06/11/2024
"Cc has had unit only a week or so, never cooled from start. Customer is going to try and return unit. Not cooling, locked rotor on compressor. R600. Sealed system repair. Will need new compressor and lokring. Putting in order for parts needed.**3 job count. Sealed system. ; ordrng 1 W11547313 (Comp) and 2 W11504445 (Coupling)s and 2 W11504447 (Coupling)s and 2 W11504416 (Coupling)s and 2 W11504431 (Coupling)s and 2 W11506621 (Coupling)s"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, OH 44149
David R
Job Details: 06/11/2024
"Cc unit not locking. F0E5 Off Balance, F8E6 Water Hazard. When you press start button on display the Close Lid will pop up. Found latch not engaging but correct power being sent out. Will need new latch. Had one on surplus. Replaced. Tested. All functions are good. Op Test Ok. ; used 1 W11700916 ( Latch) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Marie V
Job Details: 06/11/2024
Replaced switch paddle and spring. While removing door seal. All insulation and glue from inside stared coming out. Unit will need new door. Office will contact cust.; ordrng 1 W10815687 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Westlake, OH 44145
Marie V
Job Details: 06/11/2024
"Replaced control board. Tested unit on diag, calibration and auto test. Op test okBrought core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Westlake, OH 44145
Marie V
Job Details: 06/11/2024
Cc that unit is leaking from freezer. Confirmed. Found drain tube clogged up. Also cust said the water line in the back has a small leak. Confirmed both. Cleared out drain tube and adjusted water line to water valve. No leaks. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS00
Near Westlake, OH 44145
Marie V
Job Details: 06/11/2024
"Cc that the unit has a smell like chemical usually when ice maker is on, if turned off, smells goes away, can smell a little bit in the freezer, check ice maker, is functional, pulled unit out and found drain tube is clogged up. And unit is leaking on compressor area. Called Bj, possibly drain or bad ice maker, cleaned out drain for cust. No leaks. Cust will monitor.Op test ok; ordrng 1 W11577195 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Lakewood, OH 44107
Marie V
Job Details: 06/11/2024
"Cc that unit is freezing everything in fresh food section inside drawer or outside. Took temps. It was ok when arrived but some items where frozen. Took temps in freezer showing1*. Ran test 1 pass, 2 pass. Check on control for resistance on fresh food section sensor is showing proper temp. But control keeps damper door open. Unit will need new control. Cust will talk to husband.; ordrng 1 W11043763 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Cleveland, OH 44102
Marie V
Job Details: 06/11/2024
See AT PVR.
We serviced a
GE REFRIGERATOR
Model GYE22HMKBES
Near Chardon, OH 44024
Corina B
Job Details: 06/10/2024
CC that the unit is leaking. Confirmed. Found the drain hole clogged. Steamed out the drain hole. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Mantua, OH 44255
Corina B
Job Details: 06/10/2024
"Unit was not pulled out, when arriving. Cust wedged unit in the corner. Replaced the control and the thermistor. Bag was thrown out and thermistor was in the bag. Used thermistor from t/s. Heated is turning on in diag. Opt test ok. ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Novelty, OH 44072
Jason N
Job Details: 06/10/2024
"Cc unit not cooling Checked pressure, found low side reading 20 in/hg vacuum. Checked frost pattern on evaporator, heavy front on first 2 coils. Used uv light to check for uv dye. Found dye leaking on suction line on evaporator, on factory joint. Unit will need evaporator replaced. Quoted customer evaporator replacement.; ordrng 1 WP2306093 (Evaporator) and 1 WPW10143759 (Drier)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Mentor, OH 44060
Dan H
Job Details: 06/10/2024
"Customer complaint of grinding noise, confirmed, found rotor bolt had fallen out, reinstalled, op test good"
We serviced a
AMANA RANGE
Model ACR4303MFB7
Near Lorain, OH 44055
Angel
Job Details: 06/10/2024
"Cc that power cord burnt on back. Confirmed, replaced terminal block and power cord. Tested unit on a bake and the cooktop and worked as should opt test good.; used 1 WX09X10006xGEx (3 PRONG RANGE CORD) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MCD2358WEM01
Near Strongsville, OH 44136
David R
Job Details: 06/10/2024
"Cut off power, put new IM in, reset power on. IM not cycling. Called TL. 7739269782. Lights blinking on IM control. Signal not being sent to IM to turn on. Will need Emitter and Receiver control kit, not the IM that was ordered. Office closed. For now customer has IM, will need to exchange out and return and credit; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Euclid, OH 44123
Dan H
Job Details: 06/10/2024
"Installed new strike, op test no good , unit needs new lock; ordrng 1 W11700916 (Lock)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Lorain, OH 44052
Angel
Job Details: 06/10/2024
"Cc that unit is making a squeaking noise. Confirmed noise, replaced rollers, belt and idler pulley tested unit opt test good."
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near University Heights, OH 44118
Dan H
Job Details: 06/10/2024
"customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, unit is operating as designed"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Chardon, OH 44024
Joe O
Job Details: 06/10/2024
Cc: lower oven not heatingFound igniter open. Needs igniter. Replaced igniter. Tested. Op test ok ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lyndhurst, OH 44124
Joe O
Job Details: 06/10/2024
Installed evap fan motor. Op test ok
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Ravenna, OH 44266
Corina B
Job Details: 06/10/2024
"CC that the unit takes 2 times to dryer the clothes. Confirmed. Checked the outside vent, clear. Proper power at the terminal block. High heat cycle on at 150-200 medium 135-165. Cycling properly. Called t/l cycling properly. Took the vent off, advised Cust if the load dries in one cycle the vent has a restriction."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near University Heights, OH 44118
Dan H
Job Details: 06/10/2024
"Customer complaint that door falls open, confirmed, unit needs new hinges; ordrng 1 W11712995 (Hinge lh) and 1 W11712996 (Hinge rh)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Kent, OH 44240
Corina B
Job Details: 06/10/2024
"Replaced the fan and the water line to the dispenser. Tested. Opt test ok. The led lights are not working. Tested the lights, will need a new control. Cust does not want to repair the lights. Everything else is functional ; ordrng 1 W10830288 (Led board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Streetsboro, OH 44241
Corina B
Job Details: 06/10/2024
"Replaced the fan and blade. Found ice build up on the fan from the ice maker fill tube. Added an extension to the tube, opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Streetsboro, OH 44241
Corina B
Job Details: 06/10/2024
Replaced the drum.tested. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Avon, OH 44011
Marie V
Job Details: 06/10/2024
"Cc that unit is making a noise. Confirmed, found noise is coming from damper motor, ordering part; ordrng 1 WPW10479155 (Damper motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Avon, OH 44011
Marie V
Job Details: 06/10/2024
"Cc that unit did not worked right, checked unit, found door not engaging on right. Corrected. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Westlake, OH 44145
Marie V
Job Details: 06/10/2024
Cc that damper motor is making a noise. Confirmed. Replaced damper. No noises when opening. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Lakewood, OH 44107
Marie V
Job Details: 06/10/2024
"Replaced ice maker, not working, was able to fill ice maker, but does not cycles. Unit keeps showing on test 44 dig 1 showing 2 ice maker off. and dig 2 showing 3 switch or faulty motor. Switch is showing close, as well and door switch is good. Wires checked good but called tech line spoke with Nate said if ice maker still not working could have issues with wires at the door not sending voltage back to control. Will order control. Office will contact once they have eta on the part; ordrng 1 W11620204 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Maple Heights, OH 44137
Marie V
Job Details: 06/10/2024
Replaced drain pump and control board. Started a cycle. Tested unit. Op test okBrought core for return
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Lyndhurst, OH 44124
Joe O
Job Details: 06/10/2024
"Cc: drain plugged, leakingCleared drain. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY0
Near South Euclid, OH 44121
Joe O
Job Details: 06/10/2024
"Cc: not making iceFound fill cup frozen to ice maker. Found fill tube expanded. Shut ice maker off to prevent leak from occurring. Needs fill tube and water valveCustomer does not want to repair at this time ; ordrng 1 WPW10349187 (valve) and 1 W11415785 (Fill tube), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Woodmere, OH 44122
Joe O
Job Details: 06/10/2024
Cc: sense to doneFound no stored error codes. Ran diagnostics test cycle. Unit generated f7e1(tach signal wrong or missing) error code. Needs actuator; ordrng 1 W11481722 (Actuator)
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW1
Near Garfield Heights, OH 44105
Joe O
Job Details: 06/10/2024
Cc: not spinning clothes outFound error codes f8e1(long fill) found drain hose not high enough. Found unit jumping sense to done. Found unit not sensing basket speed. Replaced actuator. Tested. Unit running. Advised of drain hose height. Op test ok ; used 1 W11481722 (actuator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD25DIXHB02
Near Cleveland, OH 44105
Joe O
Job Details: 06/10/2024
"Cc: not making iceFound ice maker cycling, not calling for water. Needs ice makerSpoke with bj, cannot locate complete ice maker. Have to do parts research request.Office to reschedule; O-emld tckt"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near South Euclid, OH 44121
Joe O
Job Details: 06/10/2024
Installed element. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Richmond Heights, OH 44143
Joe O
Job Details: 06/10/2024
"Cc: error code, standing water, same issue as beforFound error code f9e1(long drain). Found drain pump harness broke. Found unit not shifting. Found cam melted. Gearcase leaking oil. Needs gear case, cam, and harnessCalled whirlpool tech line spoke with Steve. Advised of issues. He stated to replace parts and customer can contact extended warranty company. Sr: 7738719148; ordrng 1 W11590868 (Harness) and 1 W10721967 (drive pulley) and 1 W11449840 (Gear case)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Mentor, OH 44060
Joe O
Job Details: 06/10/2024
Installed damper. Tested. Op test ok
We serviced a
KENMORE DRYER
Model 79681072310
Near Novelty, OH 44072
Dan H
Job Details: 06/10/2024
"Customer complaint of loud noise, confirmed, found rollers worn out, found terminal block cracked in half, terminal block is only available with harness, unit needs new rollers and harness, customer does not want repair ; ordrng 2 AGM75510755 (Rollers)s and 1 EAD61987705 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model LAT9734AAM
Near Gates Mills, OH 44040
Dan H
Job Details: 06/10/2024
"Customer complaint of clunking noise, confirmed, found pulley on drain pump cracked causing vibration noise, unit needs new drain pump ; ordrng 1 WP6-2022030 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WASHER
Model GFW650SPN0SN
Near Painesville, OH 44077
Dan H
Job Details: 06/10/2024
"Customer complaint that unit is leaking, confirmed, unit is leaking from dispenser, unit needs new dispenser assembly ; ordrng 1 WH42X29535 (Dispenser), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MCE8000AYW
Near Geneva, OH 44041
Dan H
Job Details: 06/10/2024
"Customer complaint of clunking noise, confirmed, found rear seal lodged between roller and drum, corrected, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Ashtabula, OH 44004
Dan H
Job Details: 06/10/2024
"Installed new control and user interface , op test good"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD1831UB
Near Kingsville, OH 44048
Dan H
Job Details: 06/10/2024
"New inlet did not come with clamps, ordering clamps; ordrng 2 5304523307 (Clamp)s and 2 5304523308 (Clamp)s"
We serviced a
KITCHENAID BEVERAGE CENTER
Model KUBR214KSB00
Near Broadview Heights, OH 44147
David R
Job Details: 06/10/2024
"Cc door not sealing. Screws that connect door to cabinet are all stripped, all 4, not being able to connect door close enough. Screws are not on breakdown. Talked to Brian Brocco, putting in parts research, with pic sent in. ; O-emld tckt"
We serviced a
MAYTAG RANGE
Model MGR7700LZ4
Near Cleveland, OH 44105
Jason N
Job Details: 06/10/2024
"Cc oven shutting off during cycle, will not stay heated Ran bake test to 350 degrees. Unit sparked once and ignited. Allowed to preheat to temperature. Unit cycled several times, good spark and ignition each time. Unable to duplicate a temperature issue at this time. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, OH 44127
Jason N
Job Details: 06/10/2024
"Replaced compressor using customer supplied. Pressure checked system with 150 psi of nitrogen. No leaks. Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 43g of r600a. Low side stable at 9 in/hg, unit starting to cool. Advised customer to allow unit to run for 24 hrs. Op test good."
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Cleveland, OH 44111
Jason N
Job Details: 06/10/2024
Cc unit door hard to close Replaced door strike using customer supplied pre id part. Adjusted door strike to allow ease of closure. Door latching good. Customer satisfied with door close. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Cleveland, OH 44135
Jason N
Job Details: 06/10/2024
"Cc unit makes buzzing noise Plugged in unit, found unit stuck in drain out mode. Canceled drain out mode. Unit started back into mode. Pulled drain hose off control. Blew through hose, checked clear. Unit will need main control replaced due to faulty pressure sensor ; ordrng 1 W11608056 (Control-elec)"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near Cleveland, OH 44108
Jason N
Job Details: 06/10/2024
"Cc unit not filling/draining, bouncing around Ran diagnostics, found codes f8e1 for low/no fill. Found drain hose laying on floor. Corrected drain hose installation. Ran test cycle, found excessive suds during cycle. Advised customer on detergent usage. Unit is level, no abnormal vibration or movement during spin. Unit is working as designed"
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HW1
Near Cleveland Heights, OH 44121
Jason N
Job Details: 06/10/2024
"Cc unit broiler not workingRan bake and broil tests, both bake and broil elements did not power on. Checked elements for resistance, found bake element physically open. Broil element tested good for resistance. Checked thermal fuse, checked good. Found no power from L2 on main control relay. Quoted customer bake element and main control replacement. Customer declined repair at this time. Estimate only ; ordrng 1 W10779716 (Bake element) and 1 W11113848 (Control -elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB02
Near Aurora, OH 44202
Corina B
Job Details: 06/10/2024
"CC that the unit is leaking and the ice maker stopped working. Confirmed. Found the drain hose clogged. The auger motor is seized. Cust only wants to repair the drain tube. Labor was reduced to 175.00 without doing the auger motor. Quoted another 100 for the auger motor. Steamed out the drain tube. Removed the drain tube from the unit, Drain tube is clear. Opt test ok. ; ordrng 1 WPW10317991 (Auger motor) and 1 WPW10169511 (Coupler), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model LLR6144AQ0
Near Aurora, OH 44202
Corina B
Job Details: 06/10/2024
"CC that the unit shakes when it spins. Confirmed. Will need the pads. ; ordrng 1 285744 (Pads) and 1 285219 (Pads), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO42QMB01
Near Aurora, OH 44202
Corina B
Job Details: 06/10/2024
Replaced the ice maker. Filled and cycled. Opt test ok.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Parma Heights, OH 44130
Manny
Job Details: 06/10/2024
"Replaced console, switch, and valves, ran test cycle and goodopt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near North Olmsted, OH 44070
Manny
Job Details: 06/10/2024
"Cc unit makes noise, verified and replaced repair kit, found screw in one of the baffles, removed opt test ok"
We serviced a
SAMSUNG DRYER
Model DV328AEW/XAA
Near Avon Lake, OH 44012
Manny
Job Details: 06/10/2024
"Cc unit makes noise,verified rollers seized and pulley broken, replaced with TS opt test ok; used 1 DESAMKIT (dryer repair kit) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Rocky River, OH 44116
Manny
Job Details: 06/10/2024
Replaced door opt test ok
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ00
Near Rocky River, OH 44116
Manny
Job Details: 06/10/2024
"Cc unit is dead verified and unit dead and 114vac at outlet, took apart and 1.3vac to control, transformer is shorted, unit needs filter board, magnetron, control and transformer. Customer will contact Wpl and ask for authorization for repair ; ordrng 1 W11552021 (Control) and 1 W10422269 (filter) and 1 W11685625 (Transformer) and 1 W11391712 (Magnetron (under 120 months warranty)), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near Cleveland, OH 44113
Manny
Job Details: 06/10/2024
"Replace control and jumper, advise customer of possible water dripping due to the steaming of the evaporator and to allow 24 hours for temps to equalize. opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near East Cleveland, OH 44112
Manny
Job Details: 06/10/2024
"Cc that the noise came back, verified and condenser vibration, installed the insulation pads on the condenser lines, opt test ok, advise customer to monitor unit."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Brecksville, OH 44141
Manny
Job Details: 06/10/2024
"Replaced parts ordered, ran test cycle opt test ok took core for return"
We serviced a
GE REFRIGERATOR
Model GTS22KBPDRWW
Near Shaker Heights, OH 44122
Bill
Job Details: 06/10/2024
"Changed valve, and steamed out ice. Explained to customer to monitor.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS3
Near Pepper Pike, OH 44124
Bill
Job Details: 06/10/2024
"Rebuilt rack adjusters, tested opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE507ESS21
Near Pepper Pike, OH 44124
Bill
Job Details: 06/10/2024
"Changed Ui. Tested, triggered code f8e0 called w.p. Tech line, was told to replace fans again with new part number. Ordered new fans. Follow up scheduled for 6/12; ordrng 2 W11598119 (Fan)s"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Beachwood, OH 44122
Bill
Job Details: 06/10/2024
"Changed knobs, tested opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Brooklyn, OH 44144
Bill
Job Details: 06/10/2024
"Cc icemaker not working, confirmed cc. Changed ice maker from truck stock, tested opt test good.; used 1 W10884390 (Ice maker) from stock"
We serviced a
JENN-AIR COOKTOP ELE
Model JGD3430GS00
Near Strongsville, OH 44136
Bill
Job Details: 06/10/2024
Removed cleaned and used loctite power grap clear to adhere rings to unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Seven Hills, OH 44131
Bill
Job Details: 06/10/2024
"Cc freezer door not closing properly, confirmed cc door catching liner while closing. Removed door installed new washer, installed door made adjustment to door hinge. Tested by opening and closing door, then placed my flash light in freezer and closed door. Did not find any light coming through gasket. Opt test good."
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Painesville, OH 44077
Joe O
Job Details: 06/10/2024
"Cc: not heating. Found element harness wire arching on element, wire terminal fell off. Element terminal burnt. Needs harness and elementCustomer does not want to repair at this time ; ordrng 1 WE08X28978 (Harness) and 1 WE11X21156 (heater and housing a), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
HOTPOINT REFRIGERATOR
Model HTS18GBSARWW
Near Brook Park, OH 44142
David R
Job Details: 06/10/2024
"Cc unit leaking. Leaking from gasket, rusting at bottom door. Door, gasket, trim will all need to be replaced. Customer paid svc, do not order parts. Customer does not want to put money into unit."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Middleburg Heights, OH 44130
David R
Job Details: 06/10/2024
"Replaced cutoff kit. Customer mentioned unit is not heating as well, will take 2-3 times to get clothes dry. Customer lives in apartment, said maintenance said its too high up to clean vent vent is clogged and causing unit to not heat properly. Maintenance will need to clear blockage from back of unit and through vent. Bad airflow causing unit to not heat up correctly. After replacing part, took vent off back of unit, ran and unit did stop after cool down. Maintenance will need to clean/clear vent and if anything else pops up to document. As of now, unit itself is good. Heating and working properly. Op Test Ok. ***will document vent needing cleaned."
We serviced a
WHIRLPOOL DRYER
Model WED5830SW0
Near Berea, OH 44017
David R
Job Details: 06/10/2024
"Cc unit not doing anything. Correct 240v to unit. Found shorted motor that took out timer, not functioning. Will need timer and motor. Customer paid svc, do not order parts. ; ordrng 1 279827 (Motor) and 1 WP8566184 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Ridgeville, OH 44039
David R
Job Details: 06/10/2024
"Cc unit leaking, water getting underneath and going into bathroom. Looked and found drain hose was not in the drain pipe, just sitting next to it, so water just shooting out onto floor and traveling. Showed customer, corrected position of drain hose into drain pipe. Unit itself is good. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near North Ridgeville, OH 44039
David R
Job Details: 06/10/2024
"Replaced main control, motor is good. All functions working. Unit drum is spinning and heat is cycling. Good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near North Ridgeville, OH 44039
David R
Job Details: 06/10/2024
"Cc unit making clunking noise while running, might be out of balance. Pushed down on tub, suspension seems decent, no bouncing. Agitator does come off easy. No error codes. Running test diagnostics. Can here clunking seems to be coming from slider. Found slider worn and coming apart. Replaced slider from t/s. No leaks from gearcase. Ran diagnostics test and a Normal cycle with load. All sounds good. Gearcase changing back and forth all sound normal. Told customer keep an eye on it with heavy loads. Unit is good. Op Test Ok. **if needed in future suspension rods W11400156, gearcase W11449841; used 1 W10734521 (SLIDER) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Elyria, OH 44035
David R
Job Details: 06/10/2024
"Replaced panel. Tested. Good. Ran test mode, all components working, good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Elyria, OH 44035
David R
Job Details: 06/10/2024
"Cc of start button not working, said it was caved in. Start button is fine. Everything on panel is good and working as it should. Customer said it wasnt locking, tech started up unit, let customer know that unit is sensing first then locks a minute or so later. Ran diagnostics, no error codes. Let customer know she has to hold the start button properly on order for unit to engage. Unit is functioning as normal. Op Test Ok."
We serviced a
KITCHENAID KITCHEN
Model KDTE204KWH3
Near Independence, OH 44131
Marie V
Job Details: 06/10/2024
Replaced panel and control. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Broadview Heights, OH 44147
Marie V
Job Details: 06/10/2024
"Cc that mullion is not closing properly, have to manually close mullion. Confirmed, had to level unit as much as possible. Seems like floor is a little off causing door to be a little lower to engage. Leveled. Tested door . Op test ok"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW06
Near Parma Heights, OH 44130
Marie V
Job Details: 06/10/2024
Replaced harness. Stared unit. Unit stared cooling. Advice cust to allow 24 hours before restocking. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Lorain, OH 44052
Angel
Job Details: 06/10/2024
Cc that unit was going off balance. Verified and noticed damper assembly is bad and latch as well. Looked up underneath unit and noticed the whole cabinet on the bottom is rusted and all the components underneath as well looks like the unit was under a flood. Listed all parts needed to repair. Office to reschedule if repair is approved.; ordrng 1 W11130362 (Damper assembly) and 1 W11307244 (Latch) and 1 W10676680 (Cabinet) and 1 W11454734 (Gearcase) and 1 W11026785 (Motor) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W10913953 (Actuator) and 1 W11395618 (Capacitor) and 1 W10849477 (Tub ring)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Avon, OH 44011
Angel
Job Details: 06/10/2024
"Steamed out evaporator, replaced harness with heater, thermistor and control board opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model GLS3665RS03
Near Avon, OH 44011
Angel
Job Details: 06/10/2024
Replaced spark modules and harness and the burners started working. But found that the rear right burner the igniter stopped sparking as well now and found igniter was bad so I had a spare to test it out if it was just the igniter and will need module as well. Customer decided to leave like that she didnt want to spend more money since the other ones that I fixed were working if anything she stated she will call to replace it down the road.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM01
Near Sheffield, OH 44054
Angel
Job Details: 06/10/2024
"Cc that unit is not cooling properly. Confirmed unit is not going into a defrost. Will need thermistor and control box replaced. Ordering parts.; ordrng 1 W11190849 (Control board), used 1 WPW10384183 (THERMISTOR), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Lorain, OH 44055
Angel
Job Details: 06/10/2024
"Cc that unit will power on act like its going to start and go to done. Tested unit and confirmed issue. Looked underneath and everything looked good but cannot hear unit engaging, replaced cam and actuator tested unit and still same issue ordering control board and lower harness.; ordrng 1 W11633359 (Control board) and 1 W11590868 (Harness), used 1 W11481722 (actuator), and 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Olmsted Township, OH 44138
David R
Job Details: 06/07/2024
"Cc unit latch broke. Latch bracket and bezel broke. Wont stay in place. Ordering parts. ; ordrng 1 W11700916 (Latch) and 1 W11545554 (Bezel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Willowick, OH 44095
Joe O
Job Details: 06/07/2024
"Recovered refrigerant, installed compressor. Put unit into 28 inch vac for 15 mins, recharged with 47g of r600. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Maple Heights, OH 44137
Marie V
Job Details: 06/07/2024
"Replaced control board and panel. Stared unit, can hear shifter is loud , unit unable to change shift, replaced shifter and belt from T/S. Ran calibration all components working good. Op test ok; used 1 W11481722 (actuator), and 1 W11239857 (BELT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Lyndhurst, OH 44124
Corina B
Job Details: 06/07/2024
Called t/l sent videos of the normal and express not working. Then when the power is cycled off the cycles work again. To replace the vent. ; ordrng 1 W11649995 (Vent) and 1 W11690158 (Harness)
We serviced a
WHIRLPOOL WASHER
Model TAWX700JQ1
Near South Euclid, OH 44118
Corina B
Job Details: 06/07/2024
Replaced the drain pump. Wrong hose was ordered. Will need to reorder the drain hose. Found the lid lock wires spliced together. Will need a new drain hose and lid lock. ; ordrng 1 3949247V (Lid lock) and 1 285664 (Drain hose)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS06
Near Kirtland, OH 44094
Joe O
Job Details: 06/07/2024
Installed filter plate. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Beachwood, OH 44122
Corina B
Job Details: 06/07/2024
"CC that the ice maker is leaking and stopped working. Confirmed. Ice maker is not cycling. Has a 120 volts. Will need an ice maker. Cust does not want to repair ; ordrng 1 W10889233 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHV06
Near Beachwood, OH 44122
Corina B
Job Details: 06/07/2024
CCC that there is water leaking. Confirmed. Checked the water and ice maker no leaks. Drain pan good. The filter housing door keeps popping open. Will need a new housing. ; ordrng 1 W11172791 (Housing)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Cleveland, OH 44124
Corina B
Job Details: 06/07/2024
CC that the unit is not cooling. Confirmed. Found the compressor is seized. Will need a new compressor and drier. Special project covers the labor and parts. ; ordrng 1 W11574734 (Compressor) and 1 W11506635 (Coupler) and 1 W11504431 (Coupler) and 1 W11504415 (Coupler) and 1 W11109499 (Drier) and 1 W11504445 (Coupler) and 1 W11504447 (Coupler)
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Solon, OH 44139
Corina B
Job Details: 06/07/2024
Replaced the burner heads. Opt test ok.