We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Elyria, OH 44035
Angel
Job Details: 05/16/2024
C that unit is leaking from underneath. Verified and found its the drain hose. Ordering drain hose customer stated he will install no need to return.; ordrng 1 W11244231 (Drain hose)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Willoughby, OH 44094
Jason N
Job Details: 05/16/2024
"Cc unit not working Plugged in unit. Ran diagnostics, found fault codes f6e3 for ACU to MCU communications failure, and f6e1 for ACU to HMI communications failure. Found bellow is missing outer spring. Unit will need ACU control and bellow spring. Dryer stacked on unit, will need unstacked to replace ACU.; ordrng 1 W11322903 (Control-elec) and 1 W11266654 (Clamp)"
We serviced a
GE REFRIGERATOR
Model GSHF5PGXAEBB
Near Cleveland, OH 44108
Jason N
Job Details: 05/16/2024
Installed condenser fan motor. Advised customer unit may take up to 24 hrs to return to desired temperatures. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near North Royalton, OH 44133
Marie V
Job Details: 05/16/2024
"Cc that unit is leaking and is not washing dishes. Confirmed unit not washing dishes, motor is getting 115 to 120V. Not running will need new, . Replaced seal and unit will need to be leveled as well. Cust will call us back to make appointment, ; ordrng 1 W11613479 (Motor)"
We serviced a
KITCHENAID WALL OVEN
Model KOCE507ESS22
Near North Royalton, OH 44133
Marie V
Job Details: 05/16/2024
"Cc that the microwave light is not working, that oven is damaged and that bake is not working properly. Unit is unplugged and sitting on kitchen floor. Took apart and inspected all fuses and heating element. All have correct ohms reading. Checked oven sensor, 1084ohms. In range as well. Unit microwave switches are not working properly will need new also light on microwave is burned out. Ordering as well; ordrng 1 W10886919 (Light) and 1 W11033422 (Interlocks) and 1 W11448962 (Control)"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Strongsville, OH 44136
Marie V
Job Details: 05/16/2024
"Cc that unit is not drying the clothes all the time. Tested unit, heating up. Vent is clear. Tested sensor. Showing resistance . Advice cust to use time dry, best for drying all at once. Clothes maybe not touching sensor causing unit to shut off too soon. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Chagrin Falls, OH 44023
Corina B
Job Details: 05/16/2024
Replaced the ui. Tested. Opt test ok.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDPC4221AB
Near Cleveland, OH 44130
Manny
Job Details: 05/16/2024
"Cc unit not getting enough water, verified and valve not on all the way, ran cycle, opt test ok, called landlord no answer, LM with the findings"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW2
Near Parma, OH 44130
Manny
Job Details: 05/16/2024
Replaced pump motor opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Kirtland, OH 44094
Joe O
Job Details: 05/16/2024
"Cc: intermittent vibration noiseRan manual fans, compressor and damper tests. Found damper chattering. Fans sound normal at this time. Compressor sounds normal at this time. Customer stated she hears the noise. Advised customer it is normal to have noise from evap fan. Needs damper; ordrng 1 W11236851 (diffuser)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS6A
Near Cleveland, OH 44143
Joe O
Job Details: 05/16/2024
Cc: standing waterCustomer stated unit does not get used and has water in it. Found drain pump is functioning. Found 7nit does not have high loop. Advised customer of high loop. Zip tied drain hose under sink. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near South Euclid, OH 44121
Joe O
Job Details: 05/16/2024
Cc: not powering onFound control receiving and sending proper power. Needs uiUi shows out of stock. Office to reschedule; ordrng 1 W10911042 (panel-cntl)
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW3
Near South Euclid, OH 44121
Joe O
Job Details: 05/16/2024
Cc: not heatingFound gas coils not opening. Needs coil; ordrng 1 WPW10328463 (coil-valve)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Cleveland Heights, OH 44121
Joe O
Job Details: 05/16/2024
Cc: leakingFound water supply line not secured properly. Tightened. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Moreland Hills, OH 44022
Joe O
Job Details: 05/16/2024
Installed led kits. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW2
Near Diamond, OH 44412
Corina B
Job Details: 05/16/2024
"CC that there is a fault code f8e4. Confirmed. Found water in the drain pan. Cleared the water. Started a cycle. No leaks. Cust stated washing pans with soap and not rinsing the, before putting them in the dishwasher. Opt test ok"
We serviced a
GE REFRIGERATOR
Model PFE28RSHHSS
Near Aurora, OH 44202
Corina B
Job Details: 05/16/2024
"CC that the ff does not go below 50 and the fan never stopped. Confirmed. Ff 50-52. Found the evaporator covered in ice. Will need a new module and fan. ; ordrng 1 WR60X26866 (Fan) and 1 WR98R4546322 (Module), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Columbia Station, OH 44028
David R
Job Details: 05/15/2024
"Cc noise/squeak noise. Replaced belt, cam, actuator from t/s. Still squeaking. Ordering gearcase, hub, motor. ; ordrng 1 W11454734 (Gearcase) and 1 W11026785 (Motor) and 1 W10528947 (Hub), used 1 W11481722 (actuator), 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS01
Near Grafton, OH 44044
David R
Job Details: 05/15/2024
"Found old icemaker broken and leaning, when calling for water would just drip out. Replaced new IM, cycled power off to unit. Did test 44, cycles IM, test 45 IM called for water. Good. Op Test Ok."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lorain, OH 44055
Marie V
Job Details: 05/15/2024
Replaced main control and latch. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Bay Village, OH 44140
Marie V
Job Details: 05/15/2024
"Replaced gearcase, belt, cam and agitator, calibrated and stared a cycle with towels. Allowed unit to start agitating, no noises. Op test ok"
We serviced a
MAYTAG WASHER
Model LAT2300AAE
Near Rocky River, OH 44116
Marie V
Job Details: 05/15/2024
Replaced pressure switch. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Rocky River, OH 44116
Marie V
Job Details: 05/15/2024
"Cc that unit is ripping off the towels. Tested unit drum and agitator. Cant find any issues. Called tech line, advices about load size and settings, and to checked drum for defects. None. Adviced cust to load towels not going around agitator, just one at the time load size and cycles. Butch."
We serviced a
AMANA WASHER
Model NTW4605EW0
Near North Olmsted, OH 44070
Marie V
Job Details: 05/15/2024
"Cc that unit is jumping like crazy no matter load size. Tested unit. Confirmed, found dampers are worn. Will need new. Ran unit and tested . Everything else is working properly.; used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 W10780045 (Dampers) from stock"
We serviced a
GE DRYER
Model GTDP220GF5WW
Near Brook Park, OH 44142
Marie V
Job Details: 05/15/2024
"Cc that unit was making thumping noise very loud. Tested unit empty and with towels. Took unit apart and inspected parts, nothing out of normal. Unit is not making the noise at this point. Cust will monitor and take video if noise comes back"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Maple Heights, OH 44137
Marie V
Job Details: 05/15/2024
"Replaced rails , were rusted . Ice maker has one side broken showed cust, she said ice maker has been working like that for ever, does not wants new one. Plugged in unit, advice cust to allow 24 hours. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model FPFU19F8RFE
Near Strongsville, OH 44136
Marie V
Job Details: 05/15/2024
Replaced sensor and control. Installed glass. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near North Ridgeville, OH 44039
Angel
Job Details: 05/15/2024
Cc that unit had an F6E1 fault. Confirmed fault replaced control board and ui tested unit and noticed that it was giving an F8E4 fault float switch open. Looked underneath and found switch was jammed up and tab that hold connector was broken and wire was loose. Replaced switch as well ran an auto test opt test good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near North Ridgeville, OH 44039
Angel
Job Details: 05/15/2024
"Cc that oven is not working and bulb. Replaced bulb which was bad and found igniter open. Replaced igniter tested oven opt test good.; used 1 12400035 (IGNITER), and 1 8009 (APPLIANCE BULB) from stock"
We serviced a
GE RANGE
Model JGBP30WEA4WW
Near Westlake, OH 44145
Angel
Job Details: 05/15/2024
Cc that only one burner was working. Confirmed only rear right burner was working. Left side burners were installed incorrectly and one was full of grease. Reinstalled all burners correctly and cleaned them tested opt test good.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Bay Village, OH 44140
Angel
Job Details: 05/15/2024
Replaced switch harness tested unit opt test good.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS3
Near Avon Lake, OH 44012
Angel
Job Details: 05/15/2024
"Cc that unit is leaking from the corners. Verified and found that tub gasket is bad will need to be replaced. Ordering part.; used 1 W11177741 (Tub gasket), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Avon Lake, OH 44012
Angel
Job Details: 05/15/2024
Replaced bottom seal and tub gasket tested unit opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW1
Near Avon Lake, OH 44012
Angel
Job Details: 05/15/2024
Cc that the button to select the cycles was not working. Verified and confirmed was not letting you select different cycle. Removed front panel and found control board was good looks like the tab on the panel that presses on the button was not aligned correctly. Reinstalled panel and control correctly tested opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44113
Manny
Job Details: 05/15/2024
"Cc unit leaking when dispensing, verified and fill line not inserted all the way, reinstalled and no leaks, opt test ok"
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Chardon, OH 44024
Jason N
Job Details: 05/15/2024
"Cc long dry times and odd noise at the beginning and end of cyclesRan dryer op test, confirmed noise, blower wheel is free spinning, hub is stripped out wheel. Checked heat, good ignition and flame. Ordering blower wheel and motor ; ordrng 1 WPW10349492 (Wheel) and 1 W10841144 (Motor)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEB
Near Chardon, OH 44024
Joe O
Job Details: 05/15/2024
"Cc: not dispensing water, not making iceFound no water from filter housing. Needs filter housingCustomer does not want to repair at this time ; ordrng 1 WP12956202 (reservoir), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Lorain, OH 44053
Angel
Job Details: 05/15/2024
Cc that unit was making a squeaking noise and a weird noise that they couldnt describe. Verified and found idler pulley was squeaking and the other noise was the blower wheel stripped. Had blower wheel in truck surplus replaced it and lubed all rollers and idler pulley opt test good.; used 1 WP697772 (Blower wheel) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Brecksville, OH 44141
Bill
Job Details: 05/15/2024
"Cc ice clumping up, confirmed cc. Removed ice bucket and removed clump of ice trapped in bottom. Placed flashlight inside of ice cabinet and closed door, could see multiple spots that door was not sealing. Ordered new ice door, follow up scheduled for 5/20.; ordrng 1 W11399564 (Ice door)"
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near North Royalton, OH 44133
Bill
Job Details: 05/15/2024
"Cc display dims out randomly, confirmed cc. Ordered new Ui follow up scheduled for 5/17; ordrng 1 W11413567 (Ui)"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ04
Near Madison, OH 44057
Dan H
Job Details: 05/15/2024
"Installed new tracks, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED8700EC2
Near Strongsville, OH 44149
Bill
Job Details: 05/15/2024
"Cc unit not starting, confirmed cc. Found thermal fuse open, changed thermal fuse from truck stock. Tested opt test good, recommend to customer to have ducts cleaned out.; used 1 W10909685 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL DRYER
Model cem2745fq1
Near Garfield Heights, OH 44125
Bill
Job Details: 05/15/2024
"Cc multiple cycles to dry, could not confirm. Checked ventilation and temps, unit venting properly and coming to proper temps. Can only guess the clothes where still soaked when put in dryer."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Cleveland, OH 44105
Bill
Job Details: 05/15/2024
"Cc flame spreader not sitting right, confirmed cc. Reset and seated flame spreader, tested opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Olmsted Falls, OH 44138
David R
Job Details: 05/15/2024
"Cc unit leaking from Left Side out front. First thing I saw was door would not close right, left side about 2 inches dropped down and not leveled. Could be causing water to lean and pull up more on left side and spill over the front. Found unit was pushed back in a drop on left side. Adjusted unit, releveled and corrected bracket. Tested, good. No leaks. Customer to monitor. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WGD92HEFW0
Near Olmsted Falls, OH 44138
David R
Job Details: 05/15/2024
"Cc unit not tumbling. Customer demonstrated and unit is turning the drum and heat is cycling. Checking out unit anyway. Stored error codes F6E1, F4E3, F2E1. Checked airflow, good, short vent. Let unit run for 2 mins. Checking heat and cycle on/off time. All test good, no lint build up. Unit is good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near North Olmsted, OH 44070
David R
Job Details: 05/15/2024
"Old gearcase was broke in middle. Replaced gearcase. All parts from last visit are good. Ran diagnostics, spin and agitate. Good. Op Test Ok"
We serviced a
MAYTAG RANGE
Model MGS8800PZ0
Near Middleburg Heights, OH 44130
David R
Job Details: 05/15/2024
"Cc questions of Left Front burner. Cleaned all offices. Went over with customer that LF burner is a stacked burner, more of a power burner with 2 orfrices that release more gas. Unit is working correctly. Good. Op Test Ok."
We serviced a
MAYTAG RANGE
Model MER8800FZ6
Near Middleburg Heights, OH 44130
David R
Job Details: 05/15/2024
"Cc when using the oven/ burners. Replaced main control. Called TL. Tech said at some point, maybe a pot was towards the vent while oven in use or steam from a pot rising getting into the overlay control area, causing seal to come apart and air/heat to get inside. Whirlpool Techline suggested customer when using oven do not place any pots in front of the oven vent. Also suggested when using back burners to make sure steam or heat does not go by the overlay, can warp seals and causing bubbling to screen. Told me To order overlay.; ordrng 1 W11469056 (Overlay) and 1 W10134247 (Heat shield) and 1 W11164063 (Panel)"
We serviced a
WHIRLPOOL DRYER
Model WGD9400SU1
Near Strongsville, OH 44149
David R
Job Details: 05/15/2024
"Cc unit not heating. Found the first 3-4 times, ignitor and heat came on. After that ignitor would just glow. Open solenoid. Replaced both valve coil kit from t/s. Tested. Working and cycling normally. Op Test Ok. ; used 1 279834 (COIL) from stock"
We serviced a
FRIGIDAIRE DRYER
Model GLET1041AS1
Near Willoughby, OH 44094
Corina B
Job Details: 05/15/2024
"CC that the unit gets real hot. Confirmed. Found the heater is not turning off on high heat. Will need a heater and thermostat. Cust does not want to repair ; ordrng 1 131475320 (Heater) and 1 134120900 (Thermal limiter) and 1 3204307 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE DRYER
Model 110.84834201
Near Chesterland, OH 44026
Corina B
Job Details: 05/15/2024
Replaced the dryer repair kit. Tested. Opt test ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG DRYER
Model MEDP575GW0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 05/15/2024
Replaced the timer and knob. Tested. Opt test ok. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MPS00
Near Atwater, OH 44201
Corina B
Job Details: 05/15/2024
CC that there is a vibration noise and the bin is broken. Bin does not latch into place. Cust has a video. Sound to be the evaporator fan. Will need a new fan and bin. ; ordrng 1 W11631626 (Fan) and 1 W11574172 (Bin)
We serviced a
GE REFRIGERATOR
Model PFSS6PKXASS
Near Highland Heights, OH 44143
Joe O
Job Details: 05/15/2024
Installed control and ice box fan. Ice room fan running. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Painesville, OH 44077
Jason N
Job Details: 05/15/2024
"Cc unit not cooling in freezer section, making loud noiseConfirmed noise from freezer section, evaporator fan blade is contacting frost. Evaporator is frosted over, airflow in freezer section is restricted. Ran diagnostics test 6, bimetal is reading open. Unit will need bimetal/freezer harness replaced. Quoted customer repair cost. ; ordrng 1 W11032800 (Motor-evap harness)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB6
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 05/15/2024
Cc unit glasstop needs replaced due to damage Replaced glasstop using customer supplied part. Op test good.
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Euclid, OH 44119
Jason N
Job Details: 05/15/2024
"Cc unit display f2e2 error codeConfirmed f2e2 fault code on display for HMI disconnected. Replaced HMI panel using customer supplied pre id part. Ran test cycle, all functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Atwater, OH 44201
Corina B
Job Details: 05/15/2024
"CC that the freezer is not cold enough. Confirmed. Fz 18 ff 40 partial frost pattern on the evaporator. Will need a compressor, evaporator ; ordrng 1 W11580057 (Compressor) and 1 W11504415 (Coupler) and 1 W11504430 (Coupler) and 1 W11506619 (Coupler) and 1 W11109499 (Drier) and 1 W11504445 (Coupler) and 1 W11504447 (Coupler) and 1 W11579351 (Evaporator) and 1 W11504450 (Coupler) and 1 W11506620 (Coupler)"
We serviced a
MAYTAG WASHER
Model MVW7232HC1
Near Middlefield, OH 44062
Corina B
Job Details: 05/15/2024
CC that a screw came off. Confirmed. Found the screw off of the rotor and stator. Reinstalled the screw to the rotor and stator. Tested. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Burton, OH 44021
Corina B
Job Details: 05/15/2024
CC that the unit stopped mid cycle and did not start again. Ran diag no error codes. Ran a calibration. Started a cycle. Did advise Cust to run the hot water in the sink before starting the dishwasher. Working as designed. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC1
Near Moreland Hills, OH 44022
Bill
Job Details: 05/15/2024
"Cc unit wont start just hums. Confirmed cc found motor not spinning. Ordered motor follow up scheduled for 5/17.; ordrng 1 W11209428 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Painesville, OH 44077
Dan H
Job Details: 05/15/2024
"Customer complaint that unit is leaking, ran test cycle, no leaks found, unable to duplicate the problem, unit is operating as designed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QE6A
Near Mentor, OH 44060
Dan H
Job Details: 05/15/2024
"Customer complaint that unit is not dispensing ice and fresh food section is not cooling, found ice door missing lever, corrected, found air damper not operating, unit needs new air damper; ordrng 1 242303001 (Damper), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Painesville, OH 44077
Dan H
Job Details: 05/15/2024
"Customer complaint that unit is hard to start and making noise, started drain and spin cycle, lid locked, unit spun, no unusual noises heard, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Chardon, OH 44024
Dan H
Job Details: 05/15/2024
"Customer complaint of squealing noise, confirmed, noise is coming from gearcase, unable to remove washplate, unit needs new gearcase and washplate ; ordrng 1 W10752283 (Washplate) and 1 W11449840 (Gearcase)"
We serviced a
GE WASHER
Model GFW550SSN2WW
Near Kingsville, OH 44048
Dan H
Job Details: 05/15/2024
"Customer complaint of door open error, confirmed, door lock is good, unit needs new control, customer does not want repair; ordrng 1 WH22X36638 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
SAMSUNG DRYER
Model DV350AGW/XAA
Near Conneaut, OH 44030
Dan H
Job Details: 05/15/2024
"Customer complaint that unit starts hot but then heat shuts off, confirmed, gas regulator is making loud noise trying to open, unit needs new gas regulator , customer does not want repair ; ordrng 1 DC62-00201A (Gas valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ00
Near Ashtabula, OH 44004
Dan H
Job Details: 05/15/2024
"Customer complaint that lights shut off and ice maker is not working, confirmed, found broken wire in door harness, unit needs new freezer section door , customer does not want repair at this time; ordrng 1 LW10839911 (Door), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cleveland, OH 44108
Joe O
Job Details: 05/15/2024
"Cc: off balance, now not spinningCustomer stated they washed a blanket and unit was off balance and would not drain out the water. Found error code f0e5(off balance). Ran auto test. Found unit filling, washing, draining and spinning. Ran drain and spin."
We serviced a
KENMORE WASHER
Model 11026132411
Near Willoughby, OH 44094
Joe O
Job Details: 05/15/2024
Cc: not powering onFound error codes f6e2(communication error). Needs control and uiControl shows discontinued.; ordrng 1 W10812699 (cntrl-elec(discontinued)) and 1 W11248038 (console)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ09
Near Chardon, OH 44024
Joe O
Job Details: 05/15/2024
Installed fill tube and water valve. Cycled ice maker. Op test ok
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Euclid, OH 44117
Jason N
Job Details: 05/15/2024
"Cc unit did not start a cycle, lights were flashing on control when customer checked on loadRan diagnostics, found code f8e1 for low/no fill. Ran test cycle, found very low pressure when cold water valve activated. Checked pressure at house supply, very low pressure. Found valve on wall mostly closed. Opened valve fully, pressure is now good. Cleared code and reran test cycle, all functions passed. Op test good."
We serviced a
SAMSUNG WASHER
Model WA52J8060AW1A2
Near South Euclid, OH 44121
Jason N
Job Details: 05/15/2024
"Cc unit stops in mid cycleFound unit tub full of water and clothing. Started a drain/spin cycle. Unit not pumping water, can hear drain pump humming lightly. Emptied water and pulled pump to inspect. Nothing stuck in pump/impeller. Drain pump has failed, will need replaced. Quoted customer repair cost. ; ordrng 1 DC97-19289F (Assy drain pump)"
We serviced a
WHIRLPOOL WASHER
Model mvw6230hw0
Near Lyndhurst, OH 44124
Jason N
Job Details: 05/15/2024
"Cc condensation forming on panel and unit vibratesRan test cycle, all functions passed, no codes stored in fault history. Advised customer some vibration will be normal due to the design of the unit. Condensation on panel will form when running warm/hot cycles due to the lid having no type of seal. No issues found with unit at this time. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVEXWS05
Near Richmond Heights, OH 44143
Jason N
Job Details: 05/15/2024
"Cc unit randomly stops cooling and randomly freezes food in the ff sectionCustomer stated unit does not alway start back into cooling, and the freezer stars to thaw. If she adjusts the thermostat, sometimes she can get it to start cooling again, but the food freezes in ff section if turned up too far. Unit is cooling at this time, thermostat set at 4. Turned thermostat off and then back, on several times. Unit shuts down and then starts back into cooling mode. Possible thermostat is not always automatically clicking back into cooling mode when temperatures demand. Ordering thermostat ; ordrng 1 WP2198202 (Thermostat)"
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Highland Heights, OH 44143
Jason N
Job Details: 05/15/2024
"Cc unit stops working randomly during the cycleCustomer stated the unit seems to get stuck draining at certain parts of the cycle. Ran wash cycle, confirmed drain dump constantly runs even when tub is empty. Pulled pressure switch and cleaned, reinstalled. Same result. Unit will need pressure switch replaced. Quoted customer repair cost. ; ordrng 1 WD21X25468 (Pressure switch asm)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Burton, OH 44021
Corina B
Job Details: 05/15/2024
CC that the lid lock and the wash are flashing. Ran diag no error. Ran a auto test. Replaced the lid lock. Ran a calibration. Started a cycle. Opt test. Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW00
Near Bedford, OH 44146
Bill
Job Details: 05/15/2024
"Cc unit not getting cold, confirmed cc. Unit getting cold but circulation fan has stopped working. Gave estimate for repairs; ordrng 1 WP2315549 (Evap fan motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model MGD4500MW1
Near Bedford Heights, OH 44146
Bill
Job Details: 05/15/2024
"Cc door hard to close, confirmed cc. Unit under warranty according to entitlement. Latch is stiff from being brand new, needs time to break in. Unit operating as intended."
We serviced a
GE RANGE
Model J486B1WH
Near University Heights, OH 44118
Manny
Job Details: 05/15/2024
"Cc fr burner not working, verified and wired broken at terminal, recrimped wire and reinstalled, opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Beachwood, OH 44122
Manny
Job Details: 05/15/2024
"Replaced gaskets mullion and receiver, opt test ok!"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Cleveland Heights, OH 44118
Manny
Job Details: 05/15/2024
Replaced hinges opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cleveland, OH 44106
Manny
Job Details: 05/15/2024
"Cc unit makes noise when running, verified and vibration noise, took apart and everything looks good, put back together and no noise, advise customer to monitor the unit, opt test ok"
We serviced a
KITCHENAID ICE MAKER
Model KUID308ESS1
Near Lakewood, OH 44107
Manny
Job Details: 05/15/2024
"Replaced both pumps, opt test ok"
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS20
Near Parma, OH 44134
Bill
Job Details: 05/14/2024
"Cc error code, confirmed cc. error f6e6 checked continuity in wires from board to Ui, continuity is good. Ordered control and Ui. Office to follow up as Ui is out of stock; ordrng 1 W11600651 (Ui) and 1 W11448962 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ0P
Near Parma, OH 44129
Manny
Job Details: 05/14/2024
"Cc unit dripping onto ff, verified and found ice buildup by the drain in fz, customer will melt ice and clean drain"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Elyria, OH 44035
David R
Job Details: 05/14/2024
"Cc unit not filling or spinning. Took pic, customer has drain hose going directly to flow. Drain hose is not at correct height by owners manual, causing unit to siphon water and not go through cycle. Unit itself is good. Customer will need to fix drain hose height and placement. Op Test Ok."
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ01
Near Strongsville, OH 44149
Marie V
Job Details: 05/14/2024
"Replaced control, tested unit. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Strongsville, OH 44149
Marie V
Job Details: 05/14/2024
"Cc that the unit is not cooling or working, is showing door is open and they are close, confirmed unit temps are rising, no components working, try to unplugged connector on control, nothing happened. Rebooted control, all working again . Could have been a glitch on control or control is failing. Left estimate for control board; ordrng 1 W10843055 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Columbia Station, OH 44028
Marie V
Job Details: 05/14/2024
"Replaced both control sensor and harness, defrosted all ice. Set temps to recommended, advise cust to allow 24 hours to reach normal temps both sections. Op test ok"
We serviced a
ELECTROLUX WASHER
Model EFLW417SIW0
Near Perry, OH 44081
Jason N
Job Details: 05/14/2024
Installed inlet valve assembly and bellow gasket. Ran test cycle. All functions passed. Op test good.
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Madison, OH 44057
Dan H
Job Details: 05/14/2024
"Customer complaint that unit is not draining, drain pump is working, found hub worn out, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Columbia Station, OH 44028
Marie V
Job Details: 05/14/2024
"Cc of rust, on door. Confirmed replaced door. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Painesville, OH 44077
Jason N
Job Details: 05/14/2024
"Cc unit makes a clicking noise and water leaks from dispenser. Confirmed unit slowly dripping into tub. Possible valve not closing up properly. Ordering inlet valve. Ran test cycle, confirmed clicking noise when unit is spinning. Checked under unit, inspected rotor and slider, both look good, nothing out of the ordinary. Reassembled and ran spin test, noise still present. Possible internal gearcase issue.; ordrng 1 W11614515 (Valve) and 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model krff300ess02
Near Mentor, OH 44060
Jason N
Job Details: 05/14/2024
"Cc unit not coolingFound both sections at room temperature. Compressor is not running. Compressor will attempt to start but only buzz before relay overload opens. Compressor is locked, will need replaced. ; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Drier)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QDX05
Near Kirtland, OH 44094
Jason N
Job Details: 05/14/2024
"Cc freezer not freezing, ice maker stopped working Found freezer section and refrigerator sections both approx 30-40 degrees. Compressor is running hot. Checked frost pattern on freezer evaporator. Heavy frost on first coil only. Unit has a refrigerant leak, will need sealed system repair. Quoted customer repair cost. Customer declined at this time, estimate only. ; ordrng 1 WP2004545 (Heater-pan) and 1 4388574 (Evaporator) and 1 W10309994 (Compressor)"
We serviced a
MAYTAG WALL OVEN
Model MEW5627DDB
Near Richmond Heights, OH 44143
Jason N
Job Details: 05/14/2024
Cc oven controls do not workConfirmed keypad panel is non responsive. Unit will need keypad panel replaced. Part (74008779) is discontinued. Unable to repair.
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Cleveland, OH 44135
Manny
Job Details: 05/14/2024
"Cc unit not working, verified and knob and timer shaft damage, unit needs timer and knob; ordrng 1 W11701755 (Timer) and 1 W11675852 (Knob)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Lakewood, OH 44107
Manny
Job Details: 05/14/2024
"Cc unit not draining, verified and pump humming, verified and nothing stuck in pump, unit needs pump, customer will think about and let us know.; ordrng 1 W10876600 (drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"