We serviced a
MAYTAG DRYER
Model MGDC400VW0
Near Chagrin Falls, OH 44022
Dan H
Job Details: 04/20/2021
"Customer complaint that unit is not heating, Confirmed, found thermal fuse open, jumped out, unit heated, installed new thermal fuse, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 3392519 (), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Euclid, OH 44132
Corina B
Job Details: 04/20/2021
"CC that there is standing water in the tub. Found drain hose laying on the floor. Raised drain hose. Filled sink with water, not drain in dishwasher. Advised cust to secure the dishwasher to the counter or cabinets. Optest ok"
We serviced a
GE WASHER
Model GTW750CSLWS
Near Rootstown, OH 44272
Brian M
Job Details: 04/20/2021
"Cc unit is not spinning out properly and is damaging the front wall, also stated that previous repair company damaged the UI cover when taking it off Found UI cover to be damaged, spun basket by hand found bearings to be extremely loud with just a hand speed spin Also found inner basket where it sits on gear case to be stripped out and has extreme play in basket. Will need basket gearcase, UI cover belt and clutch and nut ; ordrng 1 WH02X10363 (nut hub) and 1 WH45X26739 (basket asm) and 1 WH42X28269 (UI cover) and 1 WH38X27333 (platform trans asm k) and 1 WH05X24185 (clutch) and 1 WH03X32097 (Clutch) and 1 WH01X24180 (drive belt)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Mentor, OH 44060
Corina B
Job Details: 04/20/2021
"CC that the dishes are coming out dirty. Checked the pump and motor, good. Found the spray arms are clogged with food. Will need a new upper and lower spray arm. Cust can install parts. ; ordrng 1 W11101428 (Spray arm) and 1 WPW10448645 (Upper arm)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2GHEXNQ
Near Amherst, OH 44001
Gabriel P
Job Details: 04/20/2021
Replace part opt test ok
We serviced a
GE DISHWASHER
Model DDT57SGF2BB
Near Painesville, OH 44077
Jeff M
Job Details: 04/20/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Elyria, OH 44035
Gabriel P
Job Details: 04/20/2021
Console was replaced. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Garrettsville, OH 44231
Brian M
Job Details: 04/20/2021
Cc unit not cooling Found unit to be on but not running Found UI to be blank Replaced UI control board and programmed it Unit started up OP Test Ok Advised to let cool for 48 hours ; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS05
Near Broadview Heights, OH 44147
David R
Job Details: 04/19/2021
"Replaced parts. Found control relay burnt. Tested bake at 400*, good, cycling. Op test ok."
We serviced a
FRIGIDAIRE DRYER
Model FGX831CS1
Near Mentor, OH 44060
Joe O
Job Details: 04/19/2021
"Installed idler pulley. Ran test cycle. Op test ok; saved tckt"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Madison, OH 44057
Joe O
Job Details: 04/19/2021
"Cc: constantly fillingInstalled water valve, ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Cleveland, OH 44108
Corina B
Job Details: 04/19/2021
"Cc ice maker is not working, found arm not attached to ice maker. Reattached the arm verified that ice maker is working after reattached arm. Cycled ice maker fill optest ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cleveland, OH 44144
Dan H
Job Details: 04/19/2021
"Installed new upper rack adjusters, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA75SAHN0
Near Mentor, OH 44060
Joe O
Job Details: 04/19/2021
"Customer stated unit under 1 year. Pop does not show model or that its a dishwasher. Advised customer he would have to get pop with purchase date and model number, or contact whirlpool for coverage."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Lakewood, OH 44107
Marie V
Job Details: 04/19/2021
"Recover R134A , repla all parts, put unit into a 28Vacc. Waited 15 min no changes on gages , filled unit with R134a 3.7oz. Started good frost pattern on evaporator. Advice cust to allow 24 hours for unit to reach normal temps. Try to call cust to collect payment, left a voicemail with amount due, also that he can always call office to pay over the phone or online ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Berea, OH 44017
Marie V
Job Details: 04/19/2021
"When arrived unit was turned on and I was able to heard the noise. It was coming from blower wheel , when took unit apart. Found blower wheel broken. Will need new blower wheel. ; ordrng 1 WP697772 (Wheel)"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near North Royalton, OH 44133
David R
Job Details: 04/19/2021
"Replaced pulley. Tightened all screws inside, and outside. Ran with load in for 15 mins. No noise. All normal. Op test ok"
We serviced a
KITCHENAID RANGE
Model n/a
Near Avon Lake, OH 44012
Marie V
Job Details: 04/19/2021
"Cc that she will set unit to 350* and it will keep going on up to 550*, when that happened cust wanted to cancel but it wasnt canceling. Ran error code had 0. Preheated top oven to 350* it worked. Cust also said that the number on control sometimes are faded. Unit will need main control. Gave estimate to cust, she will call back if she wants to continue with repair.; ordrng 1 WPW10365396 (Control) and 2 WP7430P044 (Oven sensor)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Parma, OH 44130
David R
Job Details: 04/19/2021
Replaced door. Tested. Good. Customer will level out once they get new flooring. Good. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Chardon, OH 44024
Brian M
Job Details: 04/19/2021
"Cc deli drawer broken Needs deli drawer shelf ; ordrng 1 W10861519 (holder), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS09
Near Cleveland, OH 44105
Corina B
Job Details: 04/19/2021
Replaced the control. Brought core back for return. Optest ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Orwell, OH 44076
Brian M
Job Details: 04/19/2021
Cc of leak front corner Ran several auto test could not duplicate a leak Ran manual valves to fill basket up No issue found Advised to watch
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Painesville, OH 44077
Jeff M
Job Details: 04/19/2021
installed the new three-way valve I called Chad because the customer told me the machine started producing ice the only way that this is possible is if the freezer section has achieved a temperature lower than 17? which indicates the evaporator is not restricted in any form. So I did not install evaporator they did install the three-way valve I can feel Warm coolant passing through both Catholic tubes out the three-way valve indicating Freon is flowing to all the operators when the three-way valve is in the open position. They recommended to customer to allow 24 hours before putting the food back. I tapped the system. Recovered the remaining Freon if any. Remove the old parts installed new parts put the unit at a 30 inch vacuum held for 10 minutes. Charge the unit with 5.5 ounces of Freon a frost pattern started to develop unit tested good recommended customer to wait 24 hours before packing fridge.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TE
Near Painesville, OH 44077
Jeff M
Job Details: 04/19/2021
The fill tube is leaking its not supplying all the water to the icemaker son is leaking out needs a new filter; ordrng 1 241796405 (Fill tube)
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS4
Near Mayfield, OH 44143
Joe O
Job Details: 04/19/2021
Installed cover. Tested. Op test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model AMV2307PFS4
Near Parma, OH 44129
Corina B
Job Details: 04/19/2021
Replaced the ui and control. Heated a cup of water. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2GHEXNQ
Near Amherst, OH 44001
Gabriel P
Job Details: 04/19/2021
"Cc that they could not dispense water and the ice maker was not working. Verified and found the ice maker fill tube frozen so we steamed it and cycled ice maker and working as should now. And found that the control bracket that holds the water dispenser switch was broken so will need to be replaced. Ordering parts.; ordrng 1 WP2180226 (Control bracket) and 1 WP2188656 (Crisper drawer), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Parma Heights, OH 44130
Corina B
Job Details: 04/19/2021
"CC that the unit is leaking in a drain. No error codes. Ran some water and drained unit. Checked the drain hose and connections, no water. Started a normal cycle with towels, filling properly. Ran a drain and spin with the towels. When unit drained found floor drain backing up. Will need a plumber Optest ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB7
Near Parma, OH 44134
Dan H
Job Details: 04/19/2021
"Customer complaint that unit is not cleaning dishes, placed glasses upright in racks, ran diagnostics no error codes found, unit completed test cycle, no error codes after test cycle, upper rack glass did not fill, wash motor sounds like its struggling, unit needs new sump assembly, part is out of stock so not scheduling return appointment ; ordrng 1 W11025157 (Sump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT111SFDM04
Near Amherst, OH 44001
Gabriel P
Job Details: 04/19/2021
"Cc that icemaker is not working. Verified and found ice maker is not cycling tried to manually cycle it but motor would not run. Ice maker was replaced tested and was cycling like it should. Opt test ok.; used 1 4317943 (Ice maker), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Chardon, OH 44024
Brian M
Job Details: 04/19/2021
Cc of noise Found noise coming from splutch and actuator arm weak needs splutch kit and actuator ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Mayfield Heights, OH 44124
Brian M
Job Details: 04/19/2021
"Cc unit not always starting Found unit to have error of f2e1Ran UI test everything is functioning Was able to get unit to run every single time; ordrng 1 W11158457 (overlay), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM00
Near Olmsted Falls, OH 44138
Corina B
Job Details: 04/19/2021
"CC that the unit is not making ice. Ran step 56 no code. Ran step 57 and 45. No water going into ice maker. Found the waterline frozen. Heater was not wrapped around the fill tube. Will need a new heater. Advised cust to wait a couple to see if the line freezes again before ordering the heater. ; ordrng 1 W11087201 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WOS97ES0ES00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/19/2021
Installed thermostat ps Ran test bake OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGW00
Near Strongsville, OH 44149
David R
Job Details: 04/19/2021
"Icemaker fill tube is frozen again. Called techline. Checked voltage and resistance of heater. Open. Will need door. Gave estimate, customer calling whirlpool ***2 techs to replace door; ordrng 1 LW11026430 (Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Bay Village, OH 44140
Corina B
Job Details: 04/19/2021
CC that the lid does not lock. Ran diag f5e1 Lid Switch Fault Lid Is Up. Checked the lid switch. Will need a new lock. ; used 1 W10810403 (LID LATCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model mfx2570aeb4
Near Bay Village, OH 44140
Corina B
Job Details: 04/19/2021
"CC that the unit is not cold enough. Unit was unplugged and plugged in 20 minutes before we arrive, found dirty condenser coils, cleaned coils, had a good frost pattern on the evap. optest ran ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Strongsville, OH 44149
David R
Job Details: 04/19/2021
"Cc Icemaker hasnt been working for about a week. Went into diagnostics, E5 error for Icemaker, motor did return to home position, test 57/59. Found fill valve had a little frozen ice inside. Could have a weeping dual valve, causing water to sit and freeze in tube. As of now, good. Icemaker is under warranty, customer to monitor, Id happens would suggest replacing Icemaker and dual valve, along with a new water filter at same time. *** do not order parts, estimate ; ordrng 1 WPW10341329 (Dual valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HV4
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/19/2021
Installed listed parts Still made a little noise Customer not happy with outcome Could not figure out exactly where noise is coming from because uninstalled noise didnt happen but when installed it did
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAW13
Near Seven Hills, OH 44131
Dan H
Job Details: 04/19/2021
"Installed new control, op test good, advised customer to allow 24hrs for unit to reach correct temperatures"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EBS02
Near Strongsville, OH 44149
David R
Job Details: 04/19/2021
"Replaced part, went over adjustments with customer. Door will only go a certain height op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Strongsville, OH 44136
David R
Job Details: 04/19/2021
"Replaced part. Tested. Good. Give 24-48 hours for adjust,ent. Give the weekend to monitor. Op test ok"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Aurora, OH 44202
Brian M
Job Details: 04/19/2021
Cc of noise Found noise to be normal operating noise
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near North Royalton, OH 44133
Dan H
Job Details: 04/19/2021
"Installed new user interface, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Fairview Park, OH 44126
Corina B
Job Details: 04/19/2021
"Unplugged 25 psi equal plugged in low 10 vacuum high 125 psi freezer 70 ff 55. Used nitrogen found it leaking at a connection in the evap . Fixed connection Recovered refrigerant, pulled 28vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test ok"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 04/19/2021
"Replace harness and control,opt test ok unit working"
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Elyria, OH 44035
Gabriel P
Job Details: 04/19/2021
Wrong parts order but new control was replaced customer needs the fascia ui we will take wrong parts for return (2)w11116871 and (1) control for return which is the w11158453 rescheduling ; ordrng 1 W11158455 (Fascia)
We serviced a
KITCHENAID DISHWASHER
Model KUDI02FRBL1
Near Cleveland Heights, OH 44118
Joe O
Job Details: 04/19/2021
"Cc: not draining, not washing properly, not always dispensing soap podFound door will not latch properly. Forced door closed, ran test cycle. Unit has good pressure and good water temps. Found while running diagnostics cycle door popped open causing unit to shut off. Dispenser is dispensing soap. Needs latch and strikeCustomer does not want to repair at this time ; ordrng 1 8193830 (latch asy) and 1 WP8574157 (strike), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Mentor, OH 44060
Jeff M
Job Details: 04/19/2021
Installed the new part op tested good.
We serviced a
GE WASHER
Model GTWN4250D2WS
Near Broadview Heights, OH 44147
Dan H
Job Details: 04/19/2021
"Customer complaint that unit is not starting, confirmed, unit needs new control, customer does not want repair ; ordrng 1 WH12X10614 (CNTRL), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Cleveland, OH 44102
Corina B
Job Details: 04/19/2021
"CC the the door locks and unlocks does not start. Ran diag f5e3 DOOR UNLOCK ERROR. Checked the door lock. Out of range. Will need a new lock. ; ordrng 1 WPW10443885 (Lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV6190FZ1
Near Grafton, OH 44044
David R
Job Details: 04/19/2021
Replaced parts. Customer tested unit. Good. Op test ok
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Eastlake, OH 44095
Joe O
Job Details: 04/19/2021
Installed relay. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Streetsboro, OH 44241
Brian M
Job Details: 04/19/2021
Opened box lid is more damaged than the other big scrapes down both sides took pics Did not install Will need reordered ; ordrng 1 WPW10260246 (top)
We serviced a
GE RANGE HOOD
Model PV970N1SS
Near Ravenna, OH 44266
Brian M
Job Details: 04/19/2021
"Cc of fan and light buttons not working Found switch to be the issue Needs switch ; ordrng 1 WB27X11064 (keypad asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA75SAHN0
Near Mentor, OH 44060
Joe O
Job Details: 04/19/2021
"Customer stated unit under 1 year. Pop does not show model or that its a dishwasher. Advised customer he would have to get pop with purchase date and model number, or contact whirlpool for coverage."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEM9
Near Ravenna, OH 44266
Brian M
Job Details: 04/19/2021
Cc unit not making ice Found ice maker rotating but not calling for water Replaced using truck stock ran test harvest OP Test Ok ; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
MAYTAG DRYER
Model MED6400TQ0
Near Painesville, OH 44077
Jeff M
Job Details: 04/19/2021
Installed the new part op tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Strongsville, OH 44149
Gabriel P
Job Details: 04/19/2021
Cc that door was not leveled or shutting properly. Verified but door was leveled explained to customer that they will need to push close the freezer door because of the molium flap since it has to fall in slot to shut completely unit working as designed. Opt test ok.
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Avon, OH 44011
Gabriel P
Job Details: 04/19/2021
"Replace both controls,opt test ok"
We serviced a
KENMORE DRYER
Model 110.76132412
Near Independence, OH 44131
Dan H
Job Details: 04/19/2021
"Customer complaint that unit is not starting, started unit right up about 15 times, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Strongsville, OH 44136
Gabriel P
Job Details: 04/19/2021
Cc that the door ajar alarm keeps going off. Called whirlpool tech line and spoke to Kathy and said to verify connections and if everything good to let customer know to make sure the doors are shut correctly and to test the switches by taping the right hand side one and the freezer one shut since the left one was replaced already to see if the problem goes away and that way to know if we have to replace one of the switches that werent installed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 04/19/2021
Replaced the rails. Optest ok
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Parma, OH 44134
Dan H
Job Details: 04/19/2021
"Installed new hub, op test no good , found gearcase outer shaft is not spinning, unit needs new gearcase; ordrng 1 W11454734 (Gearcase)"
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Ashtabula, OH 44004
Jeff M
Job Details: 04/19/2021
Upon my arrival the drain was on and there was no lights present. I press and hold the start button canceled it out. Put the unit in diagnostics and had no error codes. Ran a test cycle everything tested good. Ran a calibration cycle they completed the cycle the unit is operating correctly now.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Ashtabula, OH 44004
Joe O
Job Details: 04/19/2021
"Cc: intermittently not allowing selections, not lockingFound error codes f5e1(lid is up fault). Ran auto test, unit functioning as designed. Gave estimate for lid lock. Advised could also be control.Customer does not want to repair at this time ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
IKEA COOKTOP ELE
Model ICI500XB01
Near Richmond Heights, OH 44143
Dan H
Job Details: 04/19/2021
"Installed new control, op test good"
We serviced a
KITCHENAID RANGE
Model KESK901SSS05
Near South Euclid, OH 44118
Joe O
Job Details: 04/16/2021
"Installed control. Ui still not powering on. Needs uiSpoke with BJ, customer old owe for ui and labor or if they did not want continue would refund everything but svc. Customer does not have funds today. Saving as estimate. Waiting on payment for part.; ordrng 1 WPW10206374 (cntrl-elec) and 1 WPW10206374 (cntrl-elec)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, OH 44060
Dan H
Job Details: 04/16/2021
"New part is more damaged than the original part. ; and package was crushed(see pics), reordering basket, part is out of stock so not scheduling return appointment ; ordrng 1 W10752719 (Basket)"
We serviced a
WHIRLPOOL UPRIGHT / CHEST
Model WZF34X18DW04
Near Avon, OH 44011
Marie V
Job Details: 04/16/2021
"Part was not available Lowes couldnt find part, also unit was buried. Told them that well re-order part and come back on 04/23/21. ; ordrng 1 W10856583 (Gasket)"
We serviced a
MAYTAG WALL OVEN
Model MEW9627FZ02
Near Westlake, OH 44145
Marie V
Job Details: 04/16/2021
"Cc that the unit does not reach temp, when it does it stays. Ran diag found error code of F5E1 door latch motor not operating. Tested unit,theyre working as designed advice cust if cooking something that takes less than an hours to let unit 10 to 15 more min after buzzer goes off. Advice to monitor. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Amherst, OH 44001
Gabriel P
Job Details: 04/16/2021
Cc that ice was clumped up in bin. Verified and found the fill tube out of position leaking the water into the bin and bottom of freezer causing it to freeze up in clumps reinstalled fill tube properly and tested now working as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Painesville, OH 44077
Brian M
Job Details: 04/16/2021
Cc of no cool Found evap to have ice ball on cap tube Needs evap and compressor and drier ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor) and 1 WPW10143759 (dryer)
We serviced a
MAYTAG WASHER
Model MVW6230HC0
Near North Royalton, OH 44133
David R
Job Details: 04/16/2021
"Cc of squeaking noise in spin. Verified, no error codes. Went through diagnostics. When going into spin there is a loud squeaking coming from gearcase. Nothing stuck. Ordering gearcase, cam and belt. ***office to reschedule ; ordrng 1 W10721967 (Cam) and 1 W11423758 (Gearcase) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATORL
Model WRF560SEHZ00
Near Cleveland, OH 44111
Corina B
Job Details: 04/16/2021
CC that the water and ice do not work. Found the ff section on the coldest temperature. Found the reservoir frozen. Steamed the reservoir out. Set temp tp correct settings. Optest ok. ; used 1 4317943 (ICEMAKER) from stock
We serviced a
WHIRLPOOL DRYER
Model MED7230HW1
Near Cleveland, OH 44113
Corina B
Job Details: 04/16/2021
Replaced the heating element. Optest ok.
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Beachwood, OH 44122
Dan H
Job Details: 04/16/2021
"Installed new door panel, op test good"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Lakewood, OH 44107
Corina B
Job Details: 04/16/2021
Replaced the fan. Heated oven to 350*. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Lorain, OH 44053
Gabriel P
Job Details: 04/16/2021
Cc that door on fridge is squeaking. Verified and found that the bottom hinge had no lubricantion so we lubricated and now working as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHW02
Near Lyndhurst, OH 44124
Brian M
Job Details: 04/16/2021
Installed door Broke down box for customer and put it on tree lawn for her OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Elyria, OH 44035
Gabriel P
Job Details: 04/16/2021
"Cc that food was freezing in FF. We verified issue and found that the temperature was set to Celsius and had it to cold causing it to freeze the food changed it to Fahrenheit and set to recommended temperature. Also did the thermister tests, bimetal and damper test all checked good. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Brecksville, OH 44141
David R
Job Details: 04/16/2021
"Customer had POP. Cc not agitating, had got a sheet stuck before but was able to remove. No error codes. Ran diagnostics, all components working. Ran manual spin/agitate, both working. Ran a Rapid Wash , good. Running a Power Was cycle to test out and show customer. Good. Working correctly. Ran test 51/52. Good. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near North Royalton, OH 44133
David R
Job Details: 04/16/2021
"Replaced part. Ran diagnostics, all components working. No leaks. Running a Express wash cycle before leaving. Customer to monitor. Op test ok"
We serviced a
GE REFRIGERATOR
Model PFCS1RKZHSS
Near Avon Lake, OH 44012
Marie V
Job Details: 04/16/2021
"Cc that the lights are dim and icemaker isnt working. Took temps freezer was at 4* and fresh food section 39*. Pulled ice in out. Had ice in it. Showed cust but when we check the dispenser lights goes crazy on UI and motor sounds but does not stays on or dispense any ice. Turned power off to the unit and waited 3 min turned back on. No lights works and UI has no display on it, it started going on and off. And when opened freezer light came on and it when of again. Unit will need main control. Unit is almost 10 years old. Cust will call back if she wants to continue with repair. If she does we will need second tech to remove refrigerator from wall without scratching floor as well.; ordrng 1 WR55X11098 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM804ESS1
Near Moreland Hills, OH 44022
Brian M
Job Details: 04/16/2021
Installed pump and control ran test cycle OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS00
Near Independence, OH 44131
David R
Job Details: 04/16/2021
Replaced part. Tested. Good. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS6
Near Rocky River, OH 44116
Corina B
Job Details: 04/16/2021
Replaced the controls. Optest ok
We serviced a
GE REFRIGERATOR
Model CFE29TSDCSS
Near Chagrin Falls, OH 44022
Brian M
Job Details: 04/16/2021
Cc unit leaking Found drain pan frosted over Cleared out ice OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Solon, OH 44139
Brian M
Job Details: 04/16/2021
Cc of noise Ran test with towels could not hear any abnormal noises Ran test with more clothes and towels could not hear anything abnormal Finally at end of drain and spin heard noise Clutch and belt needed ; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt)
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW
Near Solon, OH 44139
Brian M
Job Details: 04/16/2021
Installed door
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFM01
Near Maple Heights, OH 44137
Joe O
Job Details: 04/16/2021
"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 3.7oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW02
Near Avon, OH 44011
Gabriel P
Job Details: 04/16/2021
Cc that drawer was broken in FF. Verified and found plastic drawer has a crack in front so I explained to her that after the 30days with the unit that would be considered cosmetics so I advised her to try to contact whirlpool to get an authorization for us to order the drawer for her or get it pre Id.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Seven Hills, OH 44131
David R
Job Details: 04/16/2021
"Replaced parts. Tested, good. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM384ESS1
Near Westlake, OH 44145
Corina B
Job Details: 04/16/2021
"CC that the unit is not working. Started a cycle checked the power at the pump motor on the control 120 volts. Will need a pump and motor. ; ordrng 1 W10805015 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MAV208DAWW
Near Parma, OH 44130
David R
Job Details: 04/16/2021
"Cc unit seems to not be spinning correctly. Found belt and thrust bearing won down, causing unit not to spin completely out. Ordering belt and thrust kit; ordrng 1 12002213 (Thirst bearing kit) and 1 WP21352320 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Parma, OH 44134
David R
Job Details: 04/16/2021
"Readjusted door. Customer is happy with where it is at. Good, op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44111
Marie V
Job Details: 04/16/2021
"Cc that the unit will not pass wash. Ran diag found error code of F8E1 no fill long fill. Check water valves they are correct, also found drain hose lower than 39 advised cust that the drain hose need to be 39or higher to avoid siphoning. Calibrated unit. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near University Heights, OH 44118
Dan H
Job Details: 04/16/2021
"Customer complaint that unit keeps adding water in rinse cycle, ran diagnostics no error codes found, ran test cycle, all components working properly , unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Brook Park, OH 44142
Marie V
Job Details: 04/16/2021
"Cc that the unit is not making ice. Check temps on unit freezer was at 4* and fresh food section at 49. Tem was set at 1 on freezer , ask cust she said she put it down a little more because it was too cold but does not remember setting it to 1 instead of 4 that is recommended. When turned the icemaker back on it cycle but no water came in , found line frozen, unit will need water valve. Cust likes texting better than call for when we come back. And if possible not morning appointment ; ordrng 1 WPW10498976 (Watervalve)"
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/16/2021
Cc that dryer was not heating. Verified and found heating element open. Replaced and working and heating as designed. Opt test ok.