We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Lorain, OH 44052
Marie V
Job Details: 04/01/2022
"Added sensor and feet, leveled unit. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD95HEDW
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/01/2022
"Cc that the unit is taking few loads to dry the clothes. Started unit on time dry, on medium heat, took temperature unit is cycling between 150* and 110*. Amd set to high it goes from 165* ,125*. Unit is cycling properly, the vent for the unit is up in the roof. Count not very air flow. Left phone number for cust to call. Unit is working as designed at this point."
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Cleveland, OH 44105
Manny
Job Details: 04/01/2022
"Cc unit not drying properly, customer stated that they had a foil vent and was clogged up they removed it yesterday, unit has no vent hooked up to it but unit is heating, customer have vent that she purchased asked if I could install, explain that we dont install vents but I explained how they can do it themselves . Unit is working as designed"
We serviced a
MAYTAG WASHER
Model MVW6230RHW
Near Eastlake, OH 44095
Dan H
Job Details: 04/01/2022
"Customer complaint of shaking and noise, ran drain and spin cycle, no unusual noises heard, unable to duplicate the problem , unit is operating as designed s"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Timberlake, OH 44095
Dan H
Job Details: 04/01/2022
"Customer complaint that unit is not spinning on whites cycle, unit on and spinning when tech arrived, ran diagnostics found f7e7(motor unable to reach target rpm) error code, motor is running, basket spins free, unable to start spin cycle, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11513246 (Cntrl)"
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW
Near Eastlake, OH 44095
Dan H
Job Details: 04/01/2022
"Installed new gearcase, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, OH 44060
Dan H
Job Details: 04/01/2022
"Customer complaint of ice build up on freezer section floor, found evaporator drain tube clogged, cleared evaporator drain tube, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Strongsville, OH 44149
David R
Job Details: 04/01/2022
"Replaced wash motor, sleeve friction and one from t/s, sensor, all top rack adjusters and spray arms. Ran diagnostics, good. All components working. Op test ok. ; used 1 WP8268961 (SLEEVE FRICTION) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Lorain, OH 44052
Angel
Job Details: 03/31/2022
Replaced thermistor and control also explained to customer to make sure to keep the center and back of the air tower open for better airflow. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Parma Heights, OH 44130
Marie V
Job Details: 03/31/2022
"Cc that theres a drain hose that has a hole and it leaks. Tuned unit on and water on found leak at the hose. Replaced drain hose, tested unit. Op test ok."
We serviced a
GE REFRIGERATOR
Model ZIR36NMBRH
Near Burton, OH 44021
Jason N
Job Details: 03/31/2022
"Cc unit leaking from freezer and ice building upFound bottom of freezer section covered in ice, evaporator drain tray iced over. Cleared ice from freezer and drain tray, steamed down drain hole, drain hole and tray full of rust and sediment. Cleaned out tray and blew out drain hole. Ensured good flow through drain. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Wellington, OH 44090
David R
Job Details: 03/31/2022
"Customer said parts werent delivered. Cc unit making noise and squeaking. Found splutch components coming apart off gearcase, belt off as well. Replaced cam from t/s. Ran diagnostics, good. Advised customer I zip tied drain hose because it was hitting wall/back of washer. Customer might also need to brace it more if needed, foam, cloth, rubber. ; used 1 W10721967 (PULLEY) from stock"
We serviced a
GE MICRO/OVENCOMBO
Model PT9800SH2SS
Near Burton, OH 44021
Jason N
Job Details: 03/31/2022
"Installed cooling fan and sensor. Ran bake test to 350 degrees. Unit heated and cycled properly, no fault codes present."
We serviced a
AMANA DRYER
Model NED5800HW1
Near Eastlake, OH 44095
Corina B
Job Details: 03/31/2022
CC that the unit is not heating. Confirmed. Checked the outlet L1 to n 0 volts l2 to n 120 volts. L1 to l2 0 volts. Will need an electrician. Opt test ok
We serviced a
MAYTAG WASHER
Model LAT9520AAE
Near Willoughby, OH 44094
Corina B
Job Details: 03/31/2022
"CC that the unit is not agitating. Confirmed. Called bj. Found the shaft to the transmission broken off. Will need a new transmission, belt and seal kit. Transmission is nla. ; ordrng 1 6-2095720 (Tub seal) and 1 12112425 (Belt) and 1 22002126 (Transmission)"
We serviced a
AMANA REFRIGERATOR
Model ABB1922FEQ
Near Parma, OH 44134
David R
Job Details: 03/31/2022
"Cc unit not cooling. Temp both sections reading 80*. Took pressure reading. On and off unit is in a 10-20 inch vacuum, not equalizing on the low. Talk to Brian. Restriction in cap tube. Non repairable part. Customer paid SVC only ; used 1 SENIORDISCOUNT (senior discount), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
GE DISHWASHER
Model GDT605PFM0DS
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/31/2022
Installed UI board. Ran quick cycle test and then cancel/drain. All functions passed. Op test good. Applied overage difference between main control cost and correct UI cost towards labor balance.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Mentor-on-the-Lake, OH 44060
Brian M
Job Details: 03/31/2022
Cc of no ice Found icemaker motor just humming and gear will not turn Needs ice maker ; ordrng 1 W10884390 (icemaker)
We serviced a
WHIRLPOOL DRYER
Model WED7000DW0
Near Mentor, OH 44060
Brian M
Job Details: 03/31/2022
"Cc of noise Could not duplicate a noise issue but did recommend idler replacement Quoted for dryer repair kit ; ordrng 1 4392065 (dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model mede250XL0
Near Chesterland, OH 44026
Brian M
Job Details: 03/31/2022
"Cc of squeaking Found noise to be idler pulley Advised on repair kit ; ordrng 1 4392067 (dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA2
Near Bay Village, OH 44140
Gabriel P
Job Details: 03/31/2022
Customer complaint of leaking water underneath check everything underneath and is good also ran rinse cycle only no leaks cabinet seal and bottom is good ran auto test and pass ran normal and no leaks unit working as design I cannot duplicate issue
We serviced a
KENMORE WASHER
Model 110.23032101
Near Garfield Heights, OH 44125
David R
Job Details: 03/31/2022
"Cc unit not spinning. Found slow water leak through bottom. Leaking on drive components. Gave estimate to customer for repair. Customer said unit is still under warranty with home insurance and not paying service call. Told customer didnt see any warranty on unit. Customer did not pay service call. ; ordrng 1 W10820043 (Basketdrive) and 1 WP8314869 (Motor) and 1 285753A (Coupling) and 1 3360629 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Cleveland, OH 44128
David R
Job Details: 03/31/2022
"Cc unit not turning on. No power to display. Unit is getting 240. Unplugged all connections to unit main control, plugged back in and power. Unit is coming on. Can choose cycle and heating correctly. Unit is working as of today. Op test ok. ***Would suggest replacing main control and UI in future if happens again."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Highland Heights, OH 44143
Manny
Job Details: 03/31/2022
"Cc that unit is not filling with water after tech left, ran diagnostics and no water coming in and fill valve no activating removed kick plate and found fill valve disconnected from connector, reconnected valve and ran diagnostics unit is filling cycle finished with no issue, opt test ok. Took part for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RVAXVY05
Near Willoughby, OH 44094
Corina B
Job Details: 03/31/2022
Replaced the water line and fitting. Filled a cup of water no leaks. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADB3
Near Novelty, OH 44072
Brian M
Job Details: 03/31/2022
"Cc unit not washing Found sump getting power but not creating enough pressure Needs sump assembly ; ordrng 1 W11025157 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model CWE4200ACD
Near Chesterland, OH 44026
Brian M
Job Details: 03/31/2022
Cc unit wont stop heating Found relays stuck closed Needs control Board is NLa ; ordrng 1 7601M320-60 (Control)
We serviced a
GE RANGE
Model CGY366P4M1W2
Near Beachwood, OH 44122
Gabriel P
Job Details: 03/31/2022
"Customer complaint when she put oven on 400 it will throw and error f9 so I reset power to unit then preheated to 400 degrees and pass also she said there is a noise on oven when oven is on sabbath mode turn to sabbath mode no noise heard advise to monitor,opt test ok if error comes back she will need latch"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Aurora, OH 44202
Marie V
Job Details: 03/31/2022
"Replaced heater. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Beachwood, OH 44122
Jason N
Job Details: 03/31/2022
Installed freezer LED module. Illumination returned to all sections. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Highland Heights, OH 44143
Corina B
Job Details: 03/31/2022
"Replaced the upper spray cover, bracket. Started a cycle. Opt test ng. Noise still there. Removed the upper and middle rack noise still there. Will need a heater, pump and motor. ; ordrng 1 W11416362 (Pump and motor) and 1 W11537778 (Heater)"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Pepper Pike, OH 44124
David R
Job Details: 03/31/2022
"Cc unit will stay locked, control display will go blank, unit will keep on running, randomly happening. F3E1 water level sensor, F9E1 long drain , F5E2 door lock error, F8E1 lo flow water. Found issue is drain trap is clogged up by dog hair debris. Cleared out. Ram diagnostics, good. All components working. Op test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Beachwood, OH 44122
Gabriel P
Job Details: 03/31/2022
"Replace seal,opt test ok"
We serviced a
KITCHENAID RANGE
Model KSEB900ESS3
Near Beachwood, OH 44122
David R
Job Details: 03/31/2022
"Cc unit not cooling good as fast or preheat as fast compared to 20 year old oven. No error codes. Sensor 1176 at room temp. Correct 240 coming into unit and down to components. Ran unit 375* took 15 mins to get to preheat. Additional time if doing a higher preheat. Tested temp. Unit is good and working correctly. Customer can calibrate unit if needed but working as designed. Customer had questions about top left being hot, advised that the vent is on that side and all heat from oven coming that way. Unit is good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Willoughby Hills, OH 44094
Jason N
Job Details: 03/31/2022
Installed main control. Ran auto test and calibration. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM02
Near Cleveland, OH 44115
Angel
Job Details: 03/31/2022
Recovered refrigerant replaced compressor and uv drier put into a 29 vacuum recharged with 5.3oz of R134. Explained to customer to wait 24hrs for proper cooling and to have at least a water bottle in each section. Opt test ok.
We serviced a
KITCHENAID OTR MICROWAVE
Model KMLS311HSS09
Near Beachwood, OH 44122
David R
Job Details: 03/31/2022
Cc unit not cooling evenly. Unit is set on 100% power and turntable is on. Set cup of water in for 1 min. Cup is steaming when coming out. Unit is working correctly. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near University Heights, OH 44118
David R
Job Details: 03/31/2022
"Cc unit not cooling. Found display had dashes in FF and FZ, indicating unit is turned off. 68 FF/ 48 FZ. Customer said they have been pressing buttons and nothing has happened. I pressed the FF/FZ display and unit turns on. Set to recommend 4 FF and 4 Fz. Gave unit 10-15 mins and rechecked temps. Temps are going down, could be a faulty control WPW10503278. As of today unit is working, cooling. Give 24 hours to return to normal temps, customer to monitor. Op test ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2868TF2
Near Perry, OH 44081
Jason N
Job Details: 03/31/2022
"Cc unit not making iceFound water in ice tray, but no air circulation in ice compartment. Checked fan motor, motor receiving proper power. Unit needs ice maker compartment fan motor ; ordrng 1 5304493604 (Motor fan)"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2574VEW10
Near Cleveland, OH 44143
Manny
Job Details: 03/31/2022
"Cc ice maker not working, ran harvest and ice maker harvest and fill properly, unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Mayfield Heights, OH 44143
Manny
Job Details: 03/31/2022
"Cc unit not making ice, not cooling properly, checked temperatures 55 in RC, 2 in FC, found evap cover in frost, removed door and bins and found a box crushed behind bottom bin. removed evap cover and steam evap, tested components, everything is operational, most likely door was left open due to the box behind bin. Advise customer to monitor the unit and make sure that the door is fully closed every time, and if the unit is not up to temp in 24 hours to give us a call and we will take another look."
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Euclid, OH 44119
Manny
Job Details: 03/31/2022
"ASM couldnt find this unit anywhere in the store, he also stated that he only received 3 heaters, he said hell keep looking for it and maybe hell find it before Im done with the other 3 units. He came back 30mins later and said hes unable to find the last unit and the last heater. He couldnt find."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Jefferson, OH 44047
Jason N
Job Details: 03/31/2022
"Cc unit stopped in mid cycle, powered offUnable to power up unit. Checked power in to unit control board, good at 119v. No status LED on control board. Unit needs main control. Lid locked when issue started, customer wants to retrieve clothing. Popped lid lock assembly open. Will need lid lock replaced as well. Parts are not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11510463 (Main control) and 1 W11394572 (Lid lock)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44106
Manny
Job Details: 03/31/2022
"Cc timer not advancing and no heat, ran cycle verify that theres no heat, checked power to the unit and missing L2, have 122V L1 to N, 123V L2 to N, 0.7V L1 to L2, found blown fuse. Advise customer to replace fuse and if issue persist to give his warranty company a call and we came back and take another look."
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Jefferson, OH 44047
Jason N
Job Details: 03/31/2022
"Cc unit starting cycleConfirmed unit will power on but not start. Checked thermal fuse, found fuse is open. Replaced using customer supplied pre Id part. Ran dryer op test, good tumble and heat. Checked venting, venting looks good, short run, no restrictions and good airflow. Possible thermostat or control relay problem If issue returns again."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Painesville, OH 44077
Corina B
Job Details: 03/31/2022
"CC that the unit does not start. Confirmed, found a wire broken off of the capacitor. Will need a new harness. Reconnected the wire, unit started. ; ordrng 1 W11590868 (Harnes)"
We serviced a
GE REFRIGERATOR
Model pfe28kmkbes
Near Lyndhurst, OH 44124
Marie V
Job Details: 03/31/2022
"Cc that when you try to dispense water it shows on display replaced water filter with a triangle and shows dispenser off. Rfidboard and bypass 962. Called GE techline, told me to make sure we getting proper voltage from control to filter board, we are 12VDC. He said we need to use a bypass to clear the replaced filter on display if that does not works theres nothing else. Was going to order bypass but Cust had one available, tested it, op test no good. Reset power to unit with bypass on it, tested unit. Op test no good. ; ordrng 2 WR01X29059 (Bypass plug)s"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lakewood, OH 44107
Angel
Job Details: 03/31/2022
"Cc that unit will not start or do anything. Tried starting unit and would not turn on removed console and checked power at control and had 120vac but the led light is not turning on unit will need control board replaced. Gave customer estimate and she said she will rather spend money on a new unit. charged service call.; ordrng 1 W11170319 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE DRYER
Model FDE546RES0
Near Painesville, OH 44077
Corina B
Job Details: 03/31/2022
Replaced the bearing and idler pulley. Did not use the glides. Brought back for return. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Streetsboro, OH 44241
Brian M
Job Details: 03/31/2022
Cc unit not spinning out clothes Found unit needing to be leveled Ran spin out with a load of towels Customer feels unit needs to spin out more Customer expectations not met
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Streetsboro, OH 44241
Brian M
Job Details: 03/31/2022
Replaced heater
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Parma, OH 44129
Gabriel P
Job Details: 03/31/2022
Call techline, we found no error codes and everything was working so he advise customer to not overload unit and make sure she rub her fingers when pressing button and also the cycle she using has a setting on that will keep door lock for 12 hours and by pressing power button it will unlock door explain everything to customer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Parma, OH 44129
Gabriel P
Job Details: 03/31/2022
Replace icemaker and it cycle and fill with water opt test ok
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Brooklyn, OH 44144
David R
Job Details: 03/31/2022
"Cc unit is creating condensation under lid then goes up to UI. Called techline to document, techline said thats where the steam escapes, normal for steamAnd condensation to show up. All operations are normal. Op test ok."
We serviced a
JENN-AIR RANGE
Model JMW3430WS01
Near Rocky River, OH 44116
Angel
Job Details: 03/31/2022
Replaced appliance manager tested unit opt test no good the ui will not turn on thought new board could of been bad so installed the original one and it was still having same issue made sure unit was getting power and it was called BJ explained issue we checked for dcv to console and had 14vdc which is good BJ asked me to called tech line called and spoke with Butch explained issue and he instructed everything i did already for me to do and same results asked me to reset it and nothing Butch indicated that the console will need to be replaced. Explained issue to customer. Took new part with me for return.
We serviced a
WHIRLPOOL WASHER
Model MVWC555DW0
Near Mentor, OH 44060
Corina B
Job Details: 03/31/2022
"CC that there is a hum. Confirmed. Ran diag F9E1 LONG DRAIN, F7E7 MOTOR UNABLE TO REACH TARGET RPM,. Found a Bobby pin stuck in the drain pump. Opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near South Euclid, OH 44121
Marie V
Job Details: 03/31/2022
Cc that the unit is leaking. Found water valve hot side completely spare from the valve. It broke. Will need new valve. Replaced water valve from T/S surplus. Tested unit. Op test ok. ; used 1 W11210463 (Water valve) from stock
We serviced a
GE DISHWASHER
Model GDT605PSM4SS
Near Avon, OH 44011
Marie V
Job Details: 03/31/2022
"Cc that the unit is not filling up. Confirmed unit is stuck at drain. Found error code 364. Unit will need new sensors, cust paid SC will call back if she 2ants to continue ; ordrng 1 WD21X25468 (Pressure sensor) and 1 WD21X22830 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Cleveland, OH 44111
David R
Job Details: 03/31/2022
Replaced bezel and lid lock. Good. Op test ok.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW5
Near Rocky River, OH 44116
Angel
Job Details: 03/31/2022
Cc that unit is not preheating to temperature and her toast were burnt underneath but cooked on top and this unit was exchanged because the other unit was doing the same exact thing being 20* to 30* under temperature. Explained to customer if her toast got burnt underneath it should be getting to temperature so I preheated unit to 350* and waited 15min to verify temperatures and it was at 362* and 358* unit is getting to temperature as should also explained to customer when unit gets to the preheated temperature to wait at least 15mins before inserting the food for proper results on the baking. Unit is working as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Mentor, OH 44060
Corina B
Job Details: 03/31/2022
CC that the ff section is not cooling. Confirmed. Found the ff evap frosted over. Checked the thermistor 25000 ohms. In ice. Relocation the thermistor. Steamed out the evaporator. Found the drain tube clogged. Cleared the drain tube. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ03
Near Kent, OH 44240
Brian M
Job Details: 03/31/2022
"Cc unit not making ice Found Icemaker leaking Needs icemaker ; ordrng 1 WPW10300022 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW05
Near Cleveland, OH 44130
Gabriel P
Job Details: 03/31/2022
"Found unit on the lowest temp setting change to recommend it,also found food blocking vents I re organized freezer to show her how it should be load advise her to monitor if still having issue she will need to call us back and will need to order part listed,opt test ok ; ordrng 1 W11438736 (Thermistor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Strongsville, OH 44149
Gabriel P
Job Details: 03/31/2022
Damper making loud noise ordering ; ordrng 1 W11236851 (Damper)
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Ravenna, OH 44266
Brian M
Job Details: 03/31/2022
"Cc unit rocking and noise coming from valve area Hammer noise when valve shutting off, advised on hammer valve Ran spin found front left foot needing adjusted"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Hiram, OH 44234
Brian M
Job Details: 03/31/2022
Cc of buzzing noise Found noise coming from water valves Needs valves replaced ; ordrng 1 W11512399 (Valve) and 1 WPW10341320 (valve-inlt)
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Aurora, OH 44202
Manny
Job Details: 03/30/2022
"Cc that unit made a loud grinding noise, ran diagnostics and found error code F0E5 for off balance load. Ran test cycle and heard a loud grinding noise coming from the bottom nothing loose when spin pulley heard noise coming from the agitator, dogs are good but agitator is spinning, took agitator off and gear case shaft attached to agitator, unit will need a gearcase, agitator, cam assembly and actuator. Cux will not proceed with the repair.; ordrng 1 W11454738 (Gearcase) and 1 W11212745 (actuator) and 1 W10721967 (drive pulley) and 1 W11561052 (Coupler agitator) and 1 W11418231 (agitator) and 1 W10528947 (drive hub kit)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorain, OH 44052
Angel
Job Details: 03/30/2022
"Cc that unit will not start. Confirmed tried starting unit and would not start tried checking capacitor and was good checked all connections and were good as well unit will not agitate spin fill or nothing it just turns on. Unit will need main control board replaced. Gave customer estimate and said they will spend money on a new unit. Opt test ok.; ordrng 1 W11116592 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE
Model n/a
Near Madison, OH 44057
Dan H
Job Details: 03/30/2022
"Customer complaint that left front element is not working, confirmed, found a wire broken, repaired broken wire, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near North Royalton, OH 44133
David R
Job Details: 03/30/2022
Cc a little water in front of unit. Found drain tube cap came off a little. Corrected. Tested. Good. Op test ok.
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Mentor, OH 44060
Corina B
Job Details: 03/30/2022
"Cust showed pop, sent pic CC that there is white felt coming out. Confirmed. Found the felt bent inward. Readjusted the felt. Opt test ok"
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Highland Heights, OH 44143
Angel
Job Details: 03/30/2022
Cc that unit is not making noise. Confirmed started pressing the buttons and knob and cant get unit to make tone tried reseting unit and nothing will need to order ui. Ordering ui.; ordrng 1 W11413566 (Console)
We serviced a
KENMORE DRYER
Model 110.62102311
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/30/2022
Found lots of lint in side vent unit working as design
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Chardon, OH 44024
Corina B
Job Details: 03/30/2022
"CC that the unit is not cooling. Confirmed. Fans are running, compressor is running. No frost patterns on the evaps. Will need a new compressor, evaporator drier 3 way valve and heat exchanger ; ordrng 1 W11553229 (Evaporator) and 1 W10832994 (Compressor) and 1 W10704381 (Drier) and 1 W11429989 (3 way valve) and 1 W10915406 (Evaporator) and 1 W10735008 (Heater)"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Huntsburg, OH 44046
Corina B
Job Details: 03/30/2022
"CC that the unit does not turn on. Confirmed. Checked the power, good. Checked the fuses, good. Ran diag no codes. The encoder failed. Will need a new ui and control; ordrng 1 W11406484 (Ui) and 1 W11481107 (Control) and 1 WP694089 (Wheel)"
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Middlefield, OH 44062
Corina B
Job Details: 03/30/2022
CC that the unit does not start. Confirmed. Found the child lock on. Unlocked the child lock. Started a drain and spin. Opt test ok. Advised cust if t happens again that the ui will need to be replaced.
We serviced a
WHIRLPOOL COOK TOP
Model KICU569XBL00
Near Brecksville, OH 44141
David R
Job Details: 03/30/2022
"Customer had POP but didnt see model/serial on page, took pic, if need more information will need to reach out to customer. Error 61/47. Control and UI error. Customer heard loud pop. Ordering UI and Modules; ordrng 1 W10857233 (Module) and 1 W10885135 (Module) and 1 WPW10396615 (Ui)"
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Brecksville, OH 44141
Angel
Job Details: 03/30/2022
Cc that unit is not starting. Verified and found that the clamp for the motor came off causing the motor to fall side ways and jamming the motor not letting it start. Reinstalled motor and clamp checked all connections and were good reinstalled all unit parts tested and started working and heating as should. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Mentor, OH 44060
Jason N
Job Details: 03/30/2022
"Cc unit intermittent spin or drain issueRan diagnostics, found code f0e2 for oversuds and f7e1 for basket speed fault. Ran auto test, during spin, speed ramp up caused slippage of belt. Checked under unit, found oil dripping from gearcase. Unit needs gearcase. Unable to pull washplate, also ordering washplate. L; ordrng 1 W11454734 (Gearcase) and 1 W10902814 (Washplate) and 1 WPW10006384 (Belt)"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Aurora, OH 44202
Manny
Job Details: 03/30/2022
"Replaced timer, same issue. Spoke to BJ and he said could be either the electronic control or centrifugal switch on motor, ordering motor and electronic control.; ordrng 1 WPW10476828 (cntrl-elec) and 1 279827 (motor!dryer)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW1
Near Painesville, OH 44077
Dan H
Job Details: 03/30/2022
"Customer complaint that Oven is not heating, confirmed, found element broken, element is receiving 240vac, unit needs new element ; ordrng 1 W11182108 (Element)"
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW1
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 03/30/2022
"Cc unit not heatingRan dryer op test, confirmed, no heat. Checked all thermals, found heater element open. Unit needs heater element. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 WP3387747 (Heater element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Mentor, OH 44060
Jason N
Job Details: 03/30/2022
"Cc unit not cooling.Customer stated she had to reset to unit to get unit to start cooling again, display was on but unit stopped cooling for 2 days. Unit is cooling normally at this time. Replaced main control(jazz) board. Programmed to 12, unit functions are normal. Op test good. ; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE361LVQ0
Near Mantua, OH 44255
Manny
Job Details: 03/30/2022
"Cc burners and oven not working, verified and unit is not operating, try pulling the unit out and heard electrical arching turn off breaker and found L2 melted on term block . Unit will need term block and power cord. Customer wants to be added to cancellation list.; ordrng 1 WPW10245259 (block-term) and 1 PT400 (cord-power), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44128
David R
Job Details: 03/30/2022
"Found element open. Replaced from t/s. Tested. Good, heating and cycling. Op test ok. ; used 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brooklyn, OH 44144
Gabriel P
Job Details: 03/30/2022
"Unit not cooling,found no frost on evaporator,,ordering non filter and compressor,part is out stock pls contact customer wants we find part and when they will be in schedule opt test ok and make sure 3 job count ; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Dryer)"
We serviced a
GE WASHER
Model GTW680BSJ5WS
Near Lorain, OH 44053
Marie V
Job Details: 03/30/2022
"Replaced water valve, belt, shocks and updated control board. Ran drain and spin. Pass. Op test ok"
We serviced a
MAYTAG RANGE
Model MER8800FZ3
Near North Benton, OH 44449
Corina B
Job Details: 03/30/2022
Replaced the element. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Willoughby, OH 44094
Jason N
Job Details: 03/30/2022
"Cc unit not spinning out/draining, now not starting a cycleRan diagnostics, found codes f7e3 for basket engaged during wash and f7e4 for basket reengagement fault. Ran manual shifter test, shifter not moving, receiving power. Replaced shift actuator using truck stock part. Ran auto cycle, all functions passed. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near North Ridgeville, OH 44039
Marie V
Job Details: 03/30/2022
"Replaced control and lid lock, ran dlms calibration, and ran auto test. Op test okBrought core for return"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Strongsville, OH 44149
Marie V
Job Details: 03/30/2022
"Cc that the door drops and cant keep it. In the middle, when is full or empty. Confirmed unit is missing a sleeve. Added sleeve from T/S. Ask cust to try. Op test ok; used 2 WP8268961 (SLEEVE FRICTION) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Cleveland, OH 44109
Gabriel P
Job Details: 03/30/2022
"Unit setting was set at 4 star a little colder on fridge check temp on fridge it was 34 and some areas 37 is good check freezer temp and it 0 degrees cooling as design,opt test ok , also customer has not receive any off this parts re order the other parts pls ; saved tckt"
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Kent, OH 44240
Corina B
Job Details: 03/30/2022
CC that the unit does not start. Confirmed. Found a sock in the blower wheel. Replaced the sock. Dryer started. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lorain, OH 44052
Gabriel P
Job Details: 03/30/2022
"Found error F2E1 stuck key clear error ran calibration and auto test pass then ran cycle customer had problems with and it work properly advise him how to proper load unit ,opt test ok working as design"
We serviced a
GE WASHER
Model GTWN3000M2WS
Near Garfield Heights, OH 44125
Angel
Job Details: 03/30/2022
"Cc that unit is leaking. Verified by running unit made sure it wasnt leaking by the drain hose or on the hose and everything looked good took off front panel of unit and watched unit running and looked underneath basket and saw that its leaking through the tub seal on too the shaft assembly. Called BJ to make sure on what to order. Gave customer estimate and they stated they will rather get a new unit. Charged service call.; ordrng 1 WH38X10017 (Shaft assembly) and 1 WH2X1193 (Hub nut), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDB6510AWP
Near Beachwood, OH 44122
Jason N
Job Details: 03/30/2022
"Installed timer, stated normal cycle. All functions working normally. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Novelty, OH 44072
Jason N
Job Details: 03/30/2022
"Cc unit stopped cooling after service call Found compressor not running. Inverter board flashing 4 times. Tried an inverter board from truck stock. Same result, 4 flashes on inverter, designating a compressor failure. Unit will need compressor replaced. ; ordrng 1 W10841139 (Compressor) and 1 W10629033 (Inverter)"
We serviced a
KITCHENAID REFRIGERATOR
Model kfiv29pcms03
Near Chardon, OH 44024
Jason N
Job Details: 03/30/2022
"Cc unit leaking waterCustomer stated they noticed water pooling from behind unit. They had shut the water off to unit and powered down the unit. Pulled unit from cabinet, turned water on, found leaking from water valve connection on wall, water line was not tightened. Tightened line fitting, leak stopped. No damage to property at this time."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ2
Near Madison, OH 44057
Jason N
Job Details: 03/30/2022
Cc unit need cooktop replaced due to enamel defectReplaced unit cooktop using customer supplied part. Tested all burners. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44128
David R
Job Details: 03/30/2022
"Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 68g R600, unit cooling, pressures good, op test ok"