Service History 300 | Freds Appliance

We serviced a

MAYTAG DRYER

Model MGD7230HC3

Near Bay Village, Ohio 44140

Angel

Job Details: 02/11/2025

Cc that air duct is rusting. Verified and its just burnt spit from the heat which will happen. Replaced with new one but explained to customer that will happen again down the road. Ordering dryer legs as well customer will install. ; ordrng 4 W11444912 (Legs)s

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25EVMS0

Near Pepper Pike, Ohio 44124

Brian M

Job Details: 02/11/2025

Cx unit not cooling Found start device on compressor open Replace using back stock Compressor on and running Advised 72 hours to cool ; used 1 WPW10197428 ( Start device) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS5

Near Aurora, Ohio 44202

Brian M

Job Details: 02/11/2025

Cx temps seem to be off Used a heat probe and started test bake at 350 after reaching temp and cycling a few times heat probe reading an average of 355

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Mayfield, Ohio 44143

Joe O

Job Details: 02/11/2025

Cc: not cooling. Found compressor buzzing. Not running. Needs compressor. ; ordrng 1 W11635510 (Compressor)

We serviced a

MAYTAG WASHER

Model MVWP586GW0

Near Cleveland, Ohio 44119

Joe O

Job Details: 02/11/2025

"Cc: continuously running drain pump. Found error codes f3e1(pressure sensor fault). Pressure hose clear. Advised customer on detergent usage. Needs control. Control out of stock, office to reschedule; ordrng 1 W11657965 (Control)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Cleveland, Ohio 44109

Manny

Job Details: 02/11/2025

"Cc unit not heating, verified and unit needs timer ; ordrng 1 WPW10185982 (timer)"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Garfield Heights, Ohio 44125

Mac

Job Details: 02/11/2025

Parts were ordered but control is on back order. Informed the customer of the issues. We will call to reschedule as soon as we have a date.; schdld next appmnt for 2/11 TUE !

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Seven Hills, Ohio 44131

Mac

Job Details: 02/11/2025

Cc dishwasher not running and smells burnt. Ran dishwasher and found no issues. Checked power too. All tested ok.

We serviced a

LG REFRIGERATOR

Model LFXS32726S/01

Near Avon Lake, Ohio 44012

Marie V

Job Details: 02/11/2025

"Unclogged drain tube. Found out fan on unit was set wrongly on look up. Ordering part. Took pics, part has been opened. Brought part for return ; schdld next appmnt for 2/13 THU !"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMB4

Near North Royalton, Ohio 44133

Mac

Job Details: 02/11/2025

Replaced pump assembly. Ran dishwasher. All tested ok.

We serviced a

MAYTAG DRYER

Model MDE308DAYW

Near Euclid, Ohio 44119

Joe O

Job Details: 02/11/2025

Cc: not working. Found start switch in timer open. Needs timer. Timer shows discontinued. Part needs researched. ; ordrng 1 37001251 (timer - dr)

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Wickliffe, Ohio 44092

Joe O

Job Details: 02/11/2025

"Cc: noise, not spinning out. Found gear case and hub stripped. Needs gear case and hub; ordrng 1 W11454372 (Gear case) and 1 W10528947 (drive hub kit)"

We serviced a

KITCHENAID MICROWAVE

Model KBMS1454BSS

Near Avon Lake, Ohio 44012

Angel

Job Details: 02/11/2025

Cc that inlet cover melted. Confirmed ordering inlet cover.; ordrng 1 W11087199 (Inlet cover)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 02/11/2025

CC that the unit is not dispensing ice or water. Confirmed. Found the fill tube frozen. Steamed out the reservoir. Found the ice bin frozen. Cleaned the bin out. Advised Cust to empty the ice bin every 7-10 days for fresh ice. Opt test ok. Charged a flat rate

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Lorain, Ohio 44052

Marie V

Job Details: 02/11/2025

"Cc that unit will not work properly or start a cycle. Confirmed issue, ran diag error codes ,F3e1, f1e1, f8e1, f2e1, unit will need new control board. ; schdld next appmnt for 2/14 FRI !"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Strongsville, Ohio 44136

Mac

Job Details: 02/11/2025

"Cc ice maker not making ice. Ice maker is not always advancing through cycles. Ordering ice maker. $50 courtesy discount per AB.; ordrng 1 W11700250 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Avon Lake, Ohio 44012

Angel

Job Details: 02/11/2025

"Cc that unit would sometimes trip breaker and that theres brown stuff around the bottom of unit. Verified and unit is leaking a lot of oil with water. Unit will need gear case, clutch, slider, rotor and stator. Gave customer estimate and decided not to proceed.; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W11195971 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ3

Near Strongsville, Ohio 44149

Mac

Job Details: 02/11/2025

Cc Soap dispenser not opening or closing. Found motor shaft of dispenser is staying insterted in the opening lever. Ordering new dispenser.; ordrng 1 W11412300 (Dispenser)

We serviced a

GE RANGE

Model JGSP28WEK3WW

Near Mentor, Ohio 44060

Joe O

Job Details: 02/11/2025

"Cc: oven not heating, intermittently not allowing selections on control. Found igniter open. Replaced igniter. Tested. Op test ok ; used 1 12400035 (IGNITER) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Perry, Ohio 44081

Jason N

Job Details: 02/11/2025

"Cc unit not cooling properly in FF sectionFound evaporator frosted over. Ran diagnostics, ran force defrost, heater turned on. Found defrost thermistor reading open in diagnostics. Quoted customer parts cost only. Replaced thermistor using truck stock part and steamed coils clear. Advised customer to allow up to 24 hrs for both sections to return to desired temperatures. Op test good. ; used 1 WPW10384183 (THERMISTOR) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Elyria, Ohio 44035

Marie V

Job Details: 02/10/2025

"Replaced control board. Ran test, and calibration. Tested unit. Op test okBrought core for return"

We serviced a

AMANA REFRIGERATOR

Model ABB2224BRB05

Near Chagrin Falls, Ohio 44022

Jason N

Job Details: 02/10/2025

"Cc unit making intermittent humming noiseCustomer stated unit will intermittently make a humming noise, seems to progressively get louder as it runs. Unit not making abnormal noise at this time. Ran diagnostics, ran manual functions tests, fans, compressor and damper all checked good, no abnormal noise from either. Set unit back into cooling mode, observed unit. Compressor and fans started, let run, no abnormal noise heard. Unable to duplicate abnormal noise at this time."

We serviced a

MAYTAG DRYER

Model MDE2706AYW

Near Cleveland Heights, Ohio 44106

Jason N

Job Details: 02/10/2025

"Installed dryer repair parts. Ran dryer test cycle, no abnormal noise heard. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 02/10/2025

"Cc unit not washing dishes Ran diagnostics, found code 4-3 for motor not running. Wash motor did not turn on during test cycle, unit will need wash motor replaced. ; ordrng 1 W11612326 (Pump/motor)"

We serviced a

GE REFRIGERATOR

Model GSHF5PGXAEBB

Near Cleveland, Ohio 44108

Jason N

Job Details: 02/10/2025

"Cc re-diagnose cooling and functionality issuesFound unit has no functionality. UI, fans, and compressor are not working. Only thing working is interior lights. Checked power out from main control, low vdc unstable. Main control will need replaced. Explained to customer that most likely when unit was plugged back in, surge from receptacle damaged control, unfortunately nothing could have been done to prevent this as this is the nature of electronics. Ok with not charging customer for control. Verified defrost heater connector is burnt, heater will need replaced and wire repaired. Please order both parts that were needed from previous job. Office to contact customer with next service date. ; saved tckt"

We serviced a

JENN-AIR MICROWAVE B-IN

Model JMC2430DP01

Near Westlake, Ohio 44145

Marie V

Job Details: 02/10/2025

"Cc that unit is showing error code of F2E1 on the panel when open door or try using it. Confirmed issue. Pulled out unit few inches. Verified all fuses are good. Unit will need new control panel by tech sheet, cust will call whirlpool to see if they help with repair ; ordrng 1 W11229663 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH09

Near Bay Village, Ohio 44140

Marie V

Job Details: 02/10/2025

"Cc that unit is making a loud noise and sometime if touches side of unit it stops. Found issue with condenser fan. needed to be adjusted, used zip ties, no noises. Leveled. Op test ok"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ06

Near Westlake, Ohio 44145

Marie V

Job Details: 02/10/2025

"Cc that was going to use they it and as soon as they press start a big spark happened underneath the unit. Confirmed issue, found wires got stuck and shorted out. Unit is not heating also and is very loud when running. Unit will need new control, magnetron, cap, diode, harness. Fuse, filter , sensor turn table and harness. ALSO NEED SECOND TECH , COOK TOP UNDER UNIT AND GRANITE COUNTER TOPS, DONT WANT TO DAMAGE ANYTHING. ; ordrng 1 W11545876 (Control) and 1 Cap (Magnetron) and 1 W11256462 (Diode) and 1 W10818686 (Mangetron) and 1 W11707984 (Fuse) and 1 WPW10531156 (Filter) and 1 W11590866 (Sensor) and 1 W10642989 (Motor turn table) and 1 W11302329 (Harness)"

We serviced a

KENMORE WASHER

Model 110.26912691

Near Rocky River, Ohio 44116

Marie V

Job Details: 02/10/2025

Replaced door latch. Tested unit. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

SAMSUNG WASHER

Model n/a

Near Cleveland, Ohio 44102

Marie V

Job Details: 02/10/2025

"Cc that unit stopped mid cycle rinse and spin, Samsung helped cust removed water and open door. Tried after that and door got locked and now nothing will work u it showed an error code AC6. Confirmed issue. Could not ran diag test cycle or enter diag, removed back cover and verified all connections by tech sheet, all good, theres an issue with communication between control and panel. Gave estimate, cust will not fix. ; ordrng 1 DC92-01802P (Panel) and 1 DC92-01982A (Control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA WASHER

Model NFW5800HW4

Near Mentor, Ohio 44060

Braxton D

Job Details: 02/10/2025

"Upon arrival client said that the leak had gotten even worse since last time I was here which is strange considering the boot has 2 very large holes. She didnt notice the leak until after the third cycle. Dispenser caused a small leak but the leak described by the client was large enough to cause a size-able puddle out into the middle of the laundry room. Upon closer inspection of the underside of washer, I noticed the epoxy had separated and water was dripping out of the tub seal. See pics. No eta for parts on Marcone. ; ordrng 1 W11460604 (Tub assembly)"

We serviced a

WHIRLPOOL WASHER

Model MVWB450WQ2

Near Mentor, Ohio 44060

Braxton D

Job Details: 02/10/2025

"Ran drain and spin cycle. Washer has a noisy bearing. Gave client quote for new tub/shaft/bearing assembly. Quote declined. ; ordrng 1 W10193886 (Tub assembly), used 1 1OVRSZ (oversized shipping*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Grafton, Ohio 44044

David R

Job Details: 02/10/2025

"Cc unit is not cleaning. All incoming water temp is good, draining is good. 4-3 error for wash motor. Water going through spray arms but spray arms not moving. Also found clogged spray arms and screen. Ordering motor, sensor, spray arm assembly. ; ordrng 1 W11613479 (Wash pump) and 1 WPW10491331 (Spray arm) and 1 WPW10463906 (Screen) and 1 W10872845 (Filter) and 1 WPW10498900 (Spray arm) and 1 W11540183 (Fill tube) and 1 W11607104 (Manifold) and 1 W11612329 (Sensor)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Middleburg Heights, Ohio 44130

David R

Job Details: 02/10/2025

"Cc unit outside getting hot, even on air dry. Tested unit vent, good. No blockage. Found grounded heater. Quoting for heater assembly w/ cutoff. As of now customer not going ahead with repair, emailing quote to customer. LbC for when customer calls if wanting repair. ; used 1 279838 (ELEMENT), and 1 279816 (CUTOFF) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Strongsville, Ohio 44136

David R

Job Details: 02/10/2025

"Cc F3E1 error. F3E1, F0E3, F2E1. Followed tech sheet, blew through pressure tube. Still getting error code. Tech sheet says to replace main control. Also found clogged housing. Quoting for housing, tube and main control. Customer paid svc, do not order parts. ; ordrng 1 W11400681 (Control) and 1 W11172234 (Housing) and 1 WP353244 (Pressure hose), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Middleburg Heights, Ohio 44130

Manny

Job Details: 02/10/2025

"Pick up packages, all boxes seal, Gearcase weight about 5 to 6 pounds when making the label"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Avon, Ohio 44011

Angel

Job Details: 02/10/2025

Steamed out evaporator. Replaced fan/harness and control board set temps properly and recommended customer to monitor opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS03

Near Brecksville, Ohio 44141

Manny

Job Details: 02/10/2025

"Replaced UI, opt test ok, took core for return"

We serviced a

KITCHENAID DISHWASHER

Model KDFE304DSS1

Near Walton Hills, Ohio 44146

Manny

Job Details: 02/10/2025

"Cc unit not completing cycle, and rack falling verified and f8e4 for pump electrical issue, ran test and pump tried to start and shut off after like 2 seconds, and adjusted damaged. Ordering pump and adjusters ; ordrng 1 WPW10531320 (drain pump) and 2 WPW10546503 (adjuster)s and 1 WPW10588164 (housing) and 1 WPW10588165 (housing) and 2 WPW10250160 (Clip)s and 2 WPW10195839 (dishrack adjuster)s and 2 WPW10195840 (positioner)s"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Maple Heights, Ohio 44137

Manny

Job Details: 02/10/2025

Replaced control ran test op test ok took core for return

We serviced a

WHIRLPOOL WALL OVEN

Model WOES3030LS01

Near Aurora, Ohio 44202

Brian M

Job Details: 02/10/2025

See Cb pvr..

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 02/10/2025

Cx unit not cycling Found drain hose on ground going to floor drain advised that unit is filling and drain and causing unit to not advance properly and to move hose up into wash basin

We serviced a

WHIRLPOOL WALL OVEN

Model WOES3030LS01

Near Aurora, Ohio 44202

Corina H

Job Details: 02/10/2025

Replaced the cooling fan. Opt test ng. Cooling fan is not turning off. F3E1 temp sensor open/shorted. Will need a new control. ; ordrng 1 W11649136 (Control)

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Strongsville, Ohio 44136

Mac

Job Details: 02/10/2025

Replaced control. Tested multiple times. All tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Cleveland, Ohio 44128

Mac

Job Details: 02/10/2025

"CC ice maker not dispensing. Found ice bucket was not pushed all the way in. Instructed on how to correct issue in the future. Otherwise, all tested ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Chardon, Ohio 44024

Joe O

Job Details: 02/10/2025

"Recovered refrigerant, installed compressor. Charged and flushed with nitrogen. Put unit into 28 inch vac for 15 mins, recharged with 56g of r600. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

We serviced a

MAYTAG DRYER

Model MED6500MBK0

Near Painesville, Ohio 44077

Dan

Job Details: 02/10/2025

"Customer complaint of water on the door, started steam refresh cycle, valve is operating properly, unable to duplicate the problem, unit is operating as designed"

We serviced a

LG WASHER

Model WM4370HWA

Near Painesville, Ohio 44077

Dan

Job Details: 02/10/2025

"Customer complaint that unit is leaking, found hose dripping, tightened, op test good"

We serviced a

HOTPOINT WASHER

Model HTW240ASK6WS

Near Andover, Ohio 44003

Dan

Job Details: 02/10/2025

"Installed new valve, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Kent, Ohio 44240

Corina H

Job Details: 02/10/2025

Replaced the control. Ran a calibration. Started a rinse and spin. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Ravenna, Ohio 44266

Corina H

Job Details: 02/10/2025

CC that there is a banging noise when its spinning. Confirmed. Found the drain hose hitting the cabinet. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Cleveland, Ohio 44113

Marie V

Job Details: 02/10/2025

Cc that the unit is not starting. Confirmed found strike broken. Replaced tested unit. Op test ok

We serviced a

KITCHENAID WALL OVEN

Model KOEC530PPS00

Near Strongsville, Ohio 44149

David R

Job Details: 02/10/2025

Replaced outer glass door. Missing nameplate. Ordering and customer can put on themselves. No return. ; ordrng 1 W10839793 (Nameplate)

We serviced a

WHIRLPOOL WALL OVEN

Model WOES5030LZ00

Near Columbia Station, Ohio 44028

David R

Job Details: 02/10/2025

Replaced UI console. Tested. Good. All components and options working. Customer to set up WiFi. Op Test Ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Olmsted Township, Ohio 44138

David R

Job Details: 02/10/2025

"2214 gate code. Cc unit turned on by itself. Reset unit. Working correctly, no codes. Customer to monitor. Gave estimate for new control if needed. As of now. Do not order. Op Test Ok; ordrng 1 W11637583 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC136RPS00

Near Shaker Heights, Ohio 44122

Manny

Job Details: 02/10/2025

"Replaced control and UI, programmed ui, opt test ok took cores for return"

We serviced a

GE RANGE

Model JGB860SEJ6SS

Near Beachwood, Ohio 44122

Manny

Job Details: 02/10/2025

"Deflector not the correct one, verified part number and right number on v&v but different on marcone, spoke to BJ, confirmed v&v number different from marcone updated part number, took other one for return, but box open. ; ordrng 1 WB34X42148 (Deflector)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near South Euclid, Ohio 44121

Manny

Job Details: 02/10/2025

"Replaced Gearcase, pulley, and suspension, opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Lakewood, Ohio 44107

Angel

Job Details: 02/10/2025

Replaced pump assembly tested unit opt test good.

We serviced a

KITCHENAID ICEMAKER

Model WUI75X15HZ01

Near Cleveland, Ohio 44113

Angel

Job Details: 02/10/2025

"Cc that unit is not making ice. Tested unit and water is coming in but will not do anything else the circulation pump is not circulating the water at all. Will need circulation pump. Gave customer estimate and decided not to proceed with repair.; ordrng 1 W11542867 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Seven Hills, Ohio 44131

Angel

Job Details: 02/10/2025

Cc that unit just keeps running and wont stop. Tested unit and its in a flood mode. Reseted control board but still same issue. Made sure pressure hose was good and it was. Will need main board replaced. ; ordrng 1 W11608056 (Control board)

We serviced a

MAYTAG WASHER

Model MVWX700XW0

Near Euclid, Ohio 44117

Jason N

Job Details: 02/10/2025

Installed actuator and capacitor. Cleared codes and ran test cycle. All functions passed. Op test good.

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Eastlake, Ohio 44095

Joe O

Job Details: 02/10/2025

Installed harness and clip. Tested. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGW00

Near Wickliffe, Ohio 44092

Joe O

Job Details: 02/10/2025

"Cc: not making ice. Entered diagnostics. Found ice maker cycling, water valve turning on. Found filltube heater in door open. Needs freezer door. Customer does not want to repair at this time ; ordrng 1 LW11026430 (Door), used 1 1OVRSZ (oversized shipping*) from stock"

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Chesterland, Ohio 44026

Jason N

Job Details: 02/10/2025

"Cc unit not heatingVerified power into unit, good at 242v. Checked all thermals. Found heater element open. Quoted customer replacement cost. Customer declined repair at this time. Estimate only. ; ordrng 1 DC47-00019A (Heater dry element)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, Ohio 44108

Manny

Job Details: 02/10/2025

"Replaced suspension, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Shaker Heights, Ohio 44122

Mac

Job Details: 02/10/2025

Replaced sump assembly. Ran dishwasher. All tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ12

Near Shaker Heights, Ohio 44122

Mac

Job Details: 02/10/2025

Went to replace harness and control. They are for the wrong refrigerator. Ordering correct parts. I have other parts for return.; ordrng 1 W11642241 (Control) and 1 W11642013 (Harness)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HW09

Near Cleveland, Ohio 44106

Angel

Job Details: 02/10/2025

Replaced control board and panel opt test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Chesterland, Ohio 44026

Braxton D

Job Details: 02/10/2025

"Replaced wire harness and added clip so it doesnt break again. Ran test cycle and realized that the washer wasnt shifting. Replaced actuator and cam and removed coins from under the wash plate. Everything is now shifting and agitating as it should. ; used 1 W11481722 (actuator), and 1 W10721967 (PULLEY) from stock"

We serviced a

ELECTROLUX WASHER

Model EFLS517STT0

Near Chardon, Ohio 44024

Braxton D

Job Details: 02/10/2025

"Disconnected belt from pulley and spun basket by hand, noise is still present. Verified the heating element isnt dragging on the underside of the basket. Issue with tub bearing. Tub bearing is sold as a rear tub assembly. Gave client quote for rear tub assembly and tub gasket. ; ordrng 1 5304505157 (Rear tub assembly) and 1 5304520351 (Tub seal), used 1 1OVRSZ (oversized shipping*) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JUGFR242HL01

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 02/10/2025

Install filter drier and compressor box because after 10 min compressor was not turning on. Vac and recharge 1.83oz r600 frost pattern showing on evapTechline says to have customer watch Follow-up in a few days Took pic of running pressure unit seems to be cooling at this time ; used 1 W10843121 (DRIER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ00

Near Ashtabula, Ohio 44004

Jason N

Job Details: 02/10/2025

Installed inlet valve. Turned water supply back on to unit. Ran ice maker cycle test. All functions passed. Advised customer to allow up to 24 hrs for ice production to resume. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Mayfield Heights, Ohio 44124

Brian M

Job Details: 02/10/2025

Installed water valve Op test ok

We serviced a

KITCHENAID RANGE

Model KSDB900ESS3

Near Bratenahl, Ohio 44108

Brian M

Job Details: 02/10/2025

"Cx unit has error Found stored f8e0 and f9e0 Ran auto test blower does not turn on Suspect faulty control and blower ; ordrng 1 W11107275 (fan-blwr) and 1 W11099784 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Shaker Heights, Ohio 44120

Brian M

Job Details: 02/10/2025

Cx unit completely not leveled drawers all misaligned and kickplate wont go on and deli drawer harness cover missing Aligned door and drawers and put kick plate onNeeds cover ordered customer can install no need for return visit ; ordrng 1 W10711821 (cover)

We serviced a

MAYTAG WASHER

Model MVW5430MW2

Near Orwell, Ohio 44076

Joe O

Job Details: 02/10/2025

"Cc: dripping water, not completing cycle. Found error code f8e4(long fill). Found low cold water pressure. Supply has good pressure needs water valve. ; ordrng 1 W11513255 (Water valve)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Shaker Heights, Ohio 44122

Mac

Job Details: 02/10/2025

Cc Dishwasher not filling with water. Tested voltage at valve. Only receiving 70-80 vac. Ordering control and valve.; ordrng 1 W11629914 (Control) and 1 W11434044 (Valve)

We serviced a

FRIGIDAIRE COOK TOP

Model FEC30S6ABF

Near Geneva, Ohio 44041

Dan

Job Details: 02/10/2025

"Customer complaint that right front element does not shut off sometimes, confirmed, unit needs new infinite switch ; ordrng 1 318293825 (Inf swtch) and 2 5303288565 (Screw)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED6500MBK0

Near Ravenna, Ohio 44266

Corina H

Job Details: 02/10/2025

CC that the drum is chipped and rusting. Confirmed. Will need a new drum. Part is out of stock. Office to reschedule appointment ; ordrng 1 W10899578 (Drum)

We serviced a

WHIRLPOOL RANGE

Model WEG515S0FS0

Near Aurora, Ohio 44202

Corina H

Job Details: 02/10/2025

CC that the oven is not lighting. Confirmed. The igniter is clicking but not flame. Opened the drawer found pans/cookie sheets hitting the igniter. Oven lights on the first try. Advised Cust to remove the pans from the drawer. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Bedford, Ohio 44146

Corina H

Job Details: 02/10/2025

CC that the unit is not draining. Confirmed. The drain hose goes into the basement back up to the kitchen sink. The run is about 15. Called t/l will need a plumber. Drain pump and not strong enough for a drain that long.

We serviced a

MAYTAG OTR MICROWAVE

Model MMMS4230PZ00

Near Lyndhurst, Ohio 44124

Brian M

Job Details: 02/10/2025

Per ms tag unit is from October 2024 Cx door opens by hand as well as plunger This normal operation

We serviced a

MAYTAG WASHER

Model MHWE250XL00

Near Cleveland, Ohio 44105

Mac

Job Details: 02/10/2025

Cc washer leaking from around door. Door gasket is torn. Ordering door gasket and ring.; ordrng 1 WPW10381562 (Bellow) and 1 WP8540108 (Tub ring) and 1 W11032829 (Clamp)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Cleveland, Ohio 44108

Angel

Job Details: 02/10/2025

Cc that he found spring came off refrigerator and that door handle is coming off. Fixed door handle and the spring was from the dishwasher not the refrigerator opt test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KSRG25FKSS05

Near Pepper Pike, Ohio 44124

Corina H

Job Details: 02/10/2025

"CC that the ice maker is not making ice. Cust replaced the optic eyes. Confirmed. The optic eyes are working. Solid when the flap is closed. The ice maker is cycling, not calling for water. Will need an ice maker. Cust does not want to repair ; ordrng 1 2198597 (Icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model cgd9150gw2

Near Amherst, Ohio 44001

David R

Job Details: 02/10/2025

"Cc ignitor will come on but no flame or heat. Found loose connection to gas valve, the connection was completely off, sitting at bottom of inside cabinet. Corrected connection and tightened all valve connection. Tested. Heated and cycled, good. Advised to make sure all vent airflow is good. Unit is good. Op Test Ok."

We serviced a

GE WALL OVEN

Model ZEK7500SH1SS

Near Lakewood, Ohio 44107

Angel

Job Details: 02/10/2025

"Cc that they did a self clean and now latch stayed closed and making a buzzing noise. Tried resetting unit but same issue checked latch and it wont even move its damaged. Will need latch replaced.; ordrng 1 WB10X23814 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Cleveland, Ohio 44135

Mac

Job Details: 02/10/2025

Cc washer squeaking during cycles. Seals in the gear case are causing the noise. Gear case will need replaced. Customer does not want to continue with the repairs.; ordrng 1 W11454734 (Gear case) and 1 W10721967 (Cam)

We serviced a

SAMSUNG WASHER

Model WA50R5200AW/US

Near Madison, Ohio 44057

Dan

Job Details: 02/10/2025

"Customer complaint that unit is not spinning, ran spin cycle, unit spun, repeated several times with same results, unable to duplicate the problem, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model MVW503MW2

Near Cleveland Heights, Ohio 44121

Corina H

Job Details: 02/10/2025

CC that the unit keeps running. Confirmed. Found the cold water turned off. Turned the water on. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFES3030RB0

Near Berea, Ohio 44017

Mac

Job Details: 02/10/2025

Cc display on control is not coming on and oven is not operating. Unit has 240 vac and burners are operational. Ordering new control.; ordrng 1 W11696067 (Control)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TE4

Near Ashtabula, Ohio 44004

Dan

Job Details: 02/07/2025

"Customer complaint that fresh food section is not cooling, found evaporator frozen solid , defrost thermostat and heater are good, unit needs new control, estimate needs sent to igs for authorization ; ordrng 1 A01078804 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Willoughby, Ohio 44094

Joe O

Job Details: 02/07/2025

"Cc: not draining, off balance. Found error code f0e9(off balance pause). Ran drain and spin cycle with customers load in unit. Found unit had sheet like fabrics in unit and a bath robe. Found robe throwing unit off balance due to being extremely heavy. Advised customer on weight, and balancing load. Ran drain and spin empty, no excessive shaking, unit draining and spinning. Put customers load back in minus the robe. Ran drain and spin. Op test ok"

We serviced a

KITCHENAID WALL OVEN

Model KOES530PBS00

Near Independence, Ohio 44131

Bill

Job Details: 02/07/2025

"Pulled unit and changed probe, tested opt test good."

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Cleveland, Ohio 44120

Bill

Job Details: 02/07/2025

"Replaced inner basket, outer tub, gear case, Splutch from truck stock. Calibrated and tested opt test good.; used 1 W10721967 (Splutch) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFXS25RYMS2

Near Cleveland Heights, Ohio 44106

Bill

Job Details: 02/07/2025

"Cc not making ice, confirmed cc. Tested temp temps good. Tested baffle baffle good, tested fans fans good. Changed ice maker from truck stock, tested opt test good. Advised customer to give unit a couple of hours for the first batch to drop and about 72 for tray to fill.; used 1 W10882923 (Ice maker) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Euclid, Ohio 44123

Braxton D

Job Details: 02/07/2025

Replaced valve and drawer assembly. In the process of taking the drawer apart the faucet switch broke. Ordering new faucet switch. ; ordrng 1 W11662334 (Faucet switch)

We serviced a

JENN-AIR MICROWAVE

Model JMW2430DS01

Near Lakewood, Ohio 44107

Braxton D

Job Details: 02/07/2025

"Installed new ui, tested oven and got an f6e4 error code. Went into service menu to change the model information and realized that the correct model number is not programmed into the ui. Called whirlpool, part number is correct but the firmware is wrong. Ordering new ui. ; ordrng 1 W10887855 (Control panel)"

We serviced a

GE WALL OVEN

Model CT9570SL1SS

Near Lakewood, Ohio 44107

Braxton D

Job Details: 02/07/2025

"Test mode not working, removed oven from the wall and tested cooling fan with a cheater wire. High speed winding causing the fan to grind and vibrate. Replaced fan with parts from v&v tested preheat. Oven now preheats without vibrating. ; ordrng 1 WB26X24020 (Cooling fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

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