Service History 301

Near Cleveland, OH 44135
Corina B
Job Details: 03/12/2020
WASHER MAYTAG MVWB835DW5 "CC that the baskets hits the sides. Ran diag f0e5 Off Balance Load, found basket not centered. Adjusted the feet. Started a spin cycle, not hitting the sides. Optest ok"
Near Madison, OH 44057
Arthur V
Job Details: 03/12/2020
WASHER WHIRLPOOL WTW4616FW0 Ran diagnostics and no errors. Cycled unit in full speed spin op test good. Adjusted legs a little to get as much vibration out of the cabinet as possible. Cycled with small load of clothes in rinse and spin. And adjusted again. Unit op test good. Unit
Near Rocky River, OH 44116
Corina B
Job Details: 03/12/2020
REFRIGERATOR KITCHENAID KRFF302ESS01 "Replaced the condenser motor, the control and the damper motor. Optest ok. Brought core for return ; used 1 SHIPPING (shipping and handling) from stock"
Near Broadview Heights, OH 44147
Dan H
Job Details: 03/12/2020
RANGE JENN-AIR JDRP536WP03 "Installed new control and harness, op test good"
Near Chesterland, OH 44026
Jason N
Job Details: 03/12/2020
REFRIGERATOR KITCHENAID KRFC302EPA00 Cc unit door flipper brokeConfirmed mullion flipper broke away from hinge. Replaced million flipper using customer supplied pre Is part. Customer also stated both ff door gaskets are tore. Confirmed tears in both gaskets. Ordering both ff door gaskets.; o
Near Rome Township, OH 44085
Brian M
Job Details: 03/12/2020
REFRIGERATOR MAYTAG MRT118FFFZ05 Cc food is freezing Found fridge to be at 28 degrees ohmed out fridge thermistor in ice water about 35 degrees thermistor was reading about 7.5 ohm spoke to BJ he recommended to replace thermistor ; ordrng 1 W11438736 (THERMISTOR )
Near Munson Township, OH 44024
Dan H
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL KFIS29BBBL00 "Customer complaint that unit is not cooling, fresh food section temperature at 49 degrees, freezer section temperature at 43 degrees, no frost pattern on evaporator, no dye found at compressor and filter drier connections, found dye on fresh food secti
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW00 Found door not closing properly steam gasket and use Vaseline lube for seal to help it stick pass opt test ok also customer has a sattle valve it also might corroded with debri advise him to replace it with a 1/4 turn valve or inlet valve
Near Lakewood, OH 44107
Corina B
Job Details: 03/12/2020
WASHER WHIRLPOOL WTW5000DW2 "Cust showed pop, sent pic. CC that the unit will not go past wash. Ran diag F8E1 – NO FILL, LONG FILL. Checked the hot and cold, water was turned off. Correct on the valves. Started a normal cycle to wash and rinse. Advised cust 1-2 tablespoons of he de
Near Brecksville, OH 44141
David R
Job Details: 03/12/2020
WASHER WHIRLPOOL WFW5620HW0 "Cc unit leaking underneath or from side. Checked valves and all hoses. Found small leak coming from drain hose. Tightened up ever hose to make sure no leak. Customer not using load and go. Tested again. Good, no signs of leaks. Op test ok"
Near Strongsville, OH 44149
David R
Job Details: 03/12/2020
DISHWASHER WHIRLPOOL WDF520PADW7 "Cc dishwasher not cleaning properly or at all. Found some of the spray arms clogged up, low on rinse aid. Went through diagnostics. 4-3 wash motor error. Customer thinks unit is still under warranty. For now do not order parts.; ordrng 1 W11025157 (pump&
Near Pepper Pike, OH 44124
Joe O
Job Details: 03/12/2020
WASHER KENMORE 110.278416 "Cc: not spinningFound basket moves freely. rusted out and separated. Needs basket, basket drive, drive block, and couplerCustomer does not want to repair at this time"
Near Cleveland, OH 44109
Dan H
Job Details: 03/12/2020
DISHWASHER AMANA ADB1400AGS1 "Installed new sump assembly, op test good"
Near Rootstown, OH 44272
Brian M
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Cc of unit not cooling Found evap fan not spinning but when I push it it spins Needs evap fan ; ordrng 1 WP2315539 (motor-evap6964), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44108
Dan H
Job Details: 03/12/2020
RANGE WHIRLPOOL WFG525S0HZ1 "Customer complaint that left side of door is not sealing, door is sealing, found trim piece tweaked, adjusted, unit is operating as designed"
Near Kent, OH 44240
Brian M
Job Details: 03/12/2020
WASHER GE GTW485ASJWS Cc unit not starting Ran diagnostics found errors for speed sensor and lid lock issue Checked under unit found cover to be missing a bolt Took cover off and found speed sensor to be broken and shoved up in between motor and gearcase Needs speed sensor and
Near Hambden Township, OH 44024
Dan H
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRF560SMHV00 "Installed new door, op test good"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/12/2020
WASHER WHIRLPOOL WTW8000DW5 Ran diagnostics found error code f0e3 customers said whatever he had inside was heavy but then when doing other loads is working fine ran calibration and auto test pass
Near Dorset Township, OH 44032
Jason N
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc unit has burning smell when doors openCustomer states it will randomly smell like something is burning, but not all the time. Found service pointer W11434385 for smells/odors coming from unit. Pointer states excessive line glue may have dripped onto d
Near Reminderville, OH 44202
Brian M
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Customer only received left door LW11026357 and door badge missing waiting on other door Customer to call when door comes in ; O-emld tckt
Near Montville Township, OH 44064
Brian M
Job Details: 03/12/2020
WASHER MAYTAG MVWX655DW1 Cc unit was in middle of cycle and it shut off then restarted by itself Ran diagnostics found no stored error codes ran auto test with no issue Filled up tub and drained could not duplicate an issue at this time Ran calibration OP Test Ok
Near Bratenahl, OH 44108
Corey L.
Job Details: 03/12/2020
RANGE KITCHENAID KSEG700ESS3 "Customer complaint of f2e1 fault and light in oven will not go out, customer pressed light off to demonstrate but light went off with a single touch, ran diagnostics found f2e1 shorted key errors, cleared, following wpl techsheet had customer cycle break
Near Brooklyn, OH 44144
Corina B
Job Details: 03/12/2020
RANGE AMANA AGR5330BAS3 "CC that the flames are too high on a simmer, does not know how to use the oven and timer. Found the flames are high on a simmer. Adjusted the flames. Advices cust to push bake the desired temp with the plus or minus arrows then start. The timer adjust th
Near Cleveland, OH 44105
Corina B
Job Details: 03/12/2020
REFRIGERATOR AMANA ABB2224BRM01 CC that there is not enough the ice. Advised cust it can take 72 hrs for a full bin. There was a half bin of ice. Optest ok
Near Cleveland, OH 44109
Corina B
Job Details: 03/12/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 CC that the unit is leaking. Found the water valve is leaking. Replaced the valve from surplus t/s. Optest ok; used 1 W11175771 (VALVE) from stock
Near Aurora, OH 44202
Dan H
Job Details: 03/12/2020
REFRIGERATOR GE GFE27GSDASS "Customer complaint that unit is not cooling, unit unplugged when tech arrived, found fresh food section evaporator fan seized up, ; ordrng 1 WR60X26866 (fan dc ff evap), used 1 SHIPPING (shipping and handling) from stock"
Near Elyria, OH 44035
Gabriel P
Job Details: 03/12/2020
DISHWWASHER/BIN WHIRLPOOL DU1145XTPBA "Replace inner door ran normal cycle like before no leak detected watch it wash for 15 minutes no leaks advised customer to run it if it it leak call us we going to have to tech line but is not leaking,opt test ok"
Near Parma, OH 44129
David R
Job Details: 03/12/2020
RANGE MAYTAG MER8700DS1 "Cc oven not working correctly. Bake element is burned up, shows open. 240 coming from control. Bake element needed.; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"
Near Mentor, OH 44060
Arthur V
Job Details: 03/12/2020
WASHER MAYTAG MHW6630HW0 Upon arrival customer already started a full load Cycled complete load with no leaks. Called Techline Scott Was told to install deflector per service pointer. Left leak mat for customer. ; ordrng 1 W11409996 (VENT COUPLER)
Near Brecksville, OH 44141
David R
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cc of noise. Went through diagnostics. Found damper screeching. Ordering damper.; ordrng 1 W11087463 (damper)
Near Aurora, OH 44202
Dan H
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRF954CIHB00 "Customer complaint that unit is not cooling, customer had unit unplugged, plugged unit in, ran test 40, compressor is not starting, unit needs new compressor kit and filter drier; ordrng 1 W11109499 (drier-tube) and 1 W11393142 (compressor )"
Near Broadview Heights, OH 44147
David R
Job Details: 03/12/2020
DISHWASHER KITCHENAID KDTE704DBL0 "Cc unit not turning on. Hi will not take any commands. Went through tech sheet. Unplugged UI from control. Turned power back on to unit. Waited and drain pump came on, control is good. Ordering control panel; ordrng 1 WPW10537425 (panel-cntl), used 1 SHI
Near Sheffield Township, OH 44004
Arthur V
Job Details: 03/12/2020
DISHWASHER FRIGIDAIRE FGID2466QF3A Installed new part. No good. No buttons selected would register. Put in old part working for now. Please reorder ; ordrng 1 5304496526 (console assembly)
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/12/2020
REFRIGERATOR KITCHENAID KSRA25ILSS01 "Found water on dispenser still dripping intermittent try explaining customer that it may not be a weak spring cause if it was the floor will be flood with water he asked for me to call some one for a second opinion when I told him it could be the valve m
Near Elyria, OH 44035
David R
Job Details: 03/12/2020
WASHER WHIRLPOOL CAE2743BQ0 "Cc someone broke into unit, messed up cords and such. Unit not turning on. Went through tech sheet, correct voltage. Main board not lighting up. Needs new control and interface; ordrng 1 W10860464 (cntrl-elec 162.87) and 1 WPW10491734 (interface 34.25),
Near MENTOR ON THE, OH 44060
Jason N
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ Installed right door top hinge. Stretched gasket on freezer door. Good seal. Op test good.
Near Independence, OH 44131
Jeff M
Job Details: 03/11/2020
DISHWASHER WHIRLPOOL KDTM354ESS3 The neutral wire wire shorted out I cut the end off re nutted it op tested good
Near Concord Township, OH 44077
Jason N
Job Details: 03/11/2020
WALL OVEN WHIRLPOOL RBD277PVS02 "Cc unit not working, and codesCustomer stated unit will stop working, display go blank and sometimes code f2e6. Ran bake test, confirmed display will go out, unit stated beeping. Found f2e6 code for cancel key line drive open. Techsheets state this is an
Near Lyndhurst, OH 44124
Jeff M
Job Details: 03/11/2020
WASHER WHIRLPOOL HAV2557AWW "Drain pump has failed needs replaced; ordrng 1 WP35-6780 (pump-water), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44109
Jason N
Job Details: 03/11/2020
WASHER WHIRLPOOL WTW7800GC2 "Cc unit lid broken, hard to close nowConfirmed left side of lid trim is broken, hinge exposed. Replace lid and hardware using customer supplied pre id parts. Op test good."
Near Brecksville, OH 44141
Jeff M
Job Details: 03/11/2020
DRYER WHIRLPOOL WGD8000DW4 Called tl, after talking with the tech for an additional 30 minutes to determine the exhaust temperature which was over 150° he recommended there was a control board issue and to replace the control board; ordrng 1 W11133021 (CONTROL)
Near Parma Heights, OH 44130
Corey L.
Job Details: 03/11/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Installed deflector, notice unit leaning forward again, found unit slides back from the bottom fairly easy raising back end of unit, adjusted all four feet to fit more snug under cabinet, unit still able to be pushed from the bottom and will lean forward
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/11/2020
RANGE GE PGB911DEJ1BB Replace glowing igniter customers ask to check other parts that been replaced so far good also explain her how unit works and how to calibrate machine then preheat unit 350 pass customer want me to wait 20 minutes with bake turn on to make sure it won’t s
Near Aurora, OH 44202
Brian M
Job Details: 03/11/2020
REFRIGERATOR KITCHENAID KFCS22EVMS00 Cc unit not cooling Found unit running but compressor is cold and not running Hooked up compressor tester compressor running Needs start device Replaced using back stock Frost pattern showed and temps dropped OP Test Ok Advised it may take 48 hours to coo
Near Aurora, OH 44202
Brian M
Job Details: 03/11/2020
WASHER WHIRLPOOL LSB6500PW0 Installed coupling Ran spin test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Fairview Park, OH 44126
David R
Job Details: 03/11/2020
WASHER WHIRLPOOL WFW8400TW02 "Cc water leaking. Turned unit on normal wash. Looked at hoses, water valves, drain pump and hoses. All check good. No water leaking from when draining. Water accumulating at bottom of unit. Found crack in basket. Will need complete basket assembly. Gave
Near Strongsville, OH 44136
Dan H
Job Details: 03/11/2020
WASHER MAYTAG MVWX655DW1 "Customer complaint of noise and unit is not spinning properly, ran manual test cycle for high speed spin, no unusual noises, unit spins, suspension is good, found unit leaning towards right hand side, leveled unit, unit is operating as designed, advi
Near North Olmsted, OH 44070
David R
Job Details: 03/11/2020
DISHWASHER WHIRLPOOL WDT730PAHB0 "Cc certain cycles wouldn’t start sometimes. No error codes. Started normal wash, started but was blinking off and then coming back on like it was loosing power. Started different cycles or tried draining and same, would cut off, cut back on like power wa
Near Eastlake, OH 44095
Arthur V
Job Details: 03/11/2020
DISHWASHER KITCHENAID KDFE104HPS0 Found user interface error also unit starting over again if it sits. Ordering a control panel(user interface) and a control Please xparts Under 1 year ; ordrng 1 W11229587 (CONTROL PANEL ) and 1 W11305303 (cntrl-elec)
Near Lorain, OH 44055
David R
Job Details: 03/11/2020
WASHER MAYTAG MVWB835DW4 "Had customer throw in a load before arriving. Got here customer has it on “PowerWash” 3 minutes was left. Cycled ended after its final spin. Clothes are not soaking wet, feels normal as they should. F0E3 overload, F9E2 pump drive system problem. Pressure
Near Brook Park, OH 44142
Dan H
Job Details: 03/11/2020
DISHWASHER MAYTAG MDB4949SDE2 "Installed new dispenser, op test good"
Near Westlake, OH 44145
Corina B
Job Details: 03/11/2020
MICROWAVE WHIRLPOOL WMH53521HZ4 "Replaced the magnetron, capacitor, diode. Heated a cup of water. Optest ok."
Near Geneva, OH 44041
Jason N
Job Details: 03/11/2020
WASHER MAYTAG MVWC200XW2 Installed suspension springs. Ran auto test and calibration. Op test good.
Near Cleveland, OH 44135
Dan H
Job Details: 03/11/2020
REFRIGERATOR KENMORE 106.7086299 "Customer complaint that unit is not making ice, ice maker would not cycle, ice maker is receiving 120vac , unit needs new ice maker, installed new ice maker , op test good ; used 1 4317943 (ICEMAKER) from stock"
Near Eastlake, OH 44095
Arthur V
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found tabs broken on tower. Needs tower. Found bin cracked. Within 30 cosmetic warranty ; ordrng 1 W11040868 (duct-air) and 1 WPW10710203 (bin-cntlvr)
Near Brooklyn, OH 44144
Dan H
Job Details: 03/11/2020
ICE MAKER KITCHENAID KUIA18PNLS5 "Installed new valve, op test good"
Near Cleveland, OH 44121
Corey L.
Job Details: 03/11/2020
REFRIGERATOR MAYTAG MRT118FFFM01 "Installed parts listed, held to 29” vac for 10 min, added 3.7 oz r143a, let unit stabilize, low side at 0, good frost pattern forming, op test good, advised to allow 48 hrs for temps to settle"
Near North Ridgeville, OH 44039
David R
Job Details: 03/11/2020
WASHER WHIRLPOOL WTW8000DW5 Replaced parts. Ran diagnostics test 51/52. Good. Op test ok
Near Solon, OH 44139
Joe O
Job Details: 03/11/2020
WASHER MAYTAG MVWB835DW3 Cc: error codeFound drain hose shoved too far into the stand pipe. Found error code f6e3(communication error) f0e3(overload) f6e2(communication error). Needs control and uiCustomer does not want to repair at this time
Near South Russell, OH 44022
Brian M
Job Details: 03/11/2020
DRYER MAYTAG MGD5630HW0 Cc of noise Found noise coming from left front corner Found service bulletin W11378591A for this issue there is a service kit to fix the noise and rubbing sound it adds seal to housing and tape to motor base Needs service kit ; ordrng 1 W11401018 (SEAL K
Near Cleveland, OH 44106
Dan H
Job Details: 03/11/2020
DISHWASHER WHIRLPOOL DU850SWPS4 "Customer complaint that unit is leaking, confirmed, found vent clogged with gunk, customer cleaned, reinstalled, op test good , if problem should reoccur customer will need new inner door panel"
Near Pepper Pike, OH 44124
Joe O
Job Details: 03/11/2020
WASHER MAYTAG MVWX655DW2 Cc: putting holes in clothestook pics of clothing. Checked unit over. Could not find any burrs or placed for clothing to catch. Documented with whirlpool on service matters. Op test ok
Near Geneva, OH 44041
Arthur V
Job Details: 03/11/2020
MICROWAVE WHIRLPOOL WMH31017HZ3 Found unit pulling 7.8 amps no heat. Needs mag tube and diode. ; ordrng 1 W10754299 (magnetron) and 1 W11256462 (diode)
Near Concord Township, OH 44077
Jeff M
Job Details: 03/11/2020
MICROWAVE KITCHENAID KEMC308KSS01 The unit was not working it was displaying door. I cycled the power for about 10 minutes unit tested good
Near Chester Township, OH 44026
Corey L.
Job Details: 03/11/2020
WASHER WHIRLPOOL WTW8040DW4 "Customer complaint washer won’t start just clicks then shut off, ran diagnostics found f5e2 lid lock failure, tested lid lock, lid lock failed; ordrng 1 W10810403 (lid lock assy XXRETURN TO ACADEMYXX)"
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 03/11/2020
DRYER SAMSUNG DV42H5000EW/A3 Cc: not startingFound motor just humming. Basket spins freely. Re started unit. Unit started spinning. Tested multiple times to ensure unit was not gonna fail. Unit continued to work. Op test ok
Near North Kingsville, OH 44030
Arthur V
Job Details: 03/11/2020
WASHER MAYTAG MVWX655DW1 Replaced control. No good. Drain pump on all the time. Needs control. ; ordrng 1 W11116592 (cntrl-elec)
Near Lyndhurst, OH 44124
Joe O
Job Details: 03/11/2020
WASHER MAYTAG MVWB765FW3 Cc: not startingPowered unit on. Ui would not allow any selection. Entered diagnostics. Found error codes f5e1(lid switch fault). Ran auto test. Lid did not lock during auto test. Ran manual test. Unit hesitated during spin. Would not spin. Ran test for l
Near Highland Heights, OH 44143
Joe O
Job Details: 03/11/2020
RANGE WHIRLPOOL WFE775H0HW1 "Cc: handle extremely hot coming from vent trim, items on cooktop hot, vent trim getting discoloringCustomer states she was getting temps of 200 degrees coming from the vent on door. Advised customer the unit vents towards the cooktop surface so items on
Near Cleveland, OH 44109
Corina B
Job Details: 03/11/2020
WASHER WHIRLPOOL CAE2745FQ0 "Replaced the coin chute, relay and latch. Will go into diag. Optest ng. Called t/l Robert transferred me to commercial laundry. They are open between 8-5. Could not talk to anyone. Talked to BJ ordering interface.; ordrng 1 W10491734 (interface)"
Near Harpersfield Township, OH 44041
Jason N
Job Details: 03/11/2020
DRYER MAYTAG MED6000XG0 "Cc unit making noise and now not dryingRan dryer test, unit belt idle pulley squealing. Unit needs idler pulley, unit is heating, but there is no air flow through the vent. Pulled front, found blower wheel separated from motor, threaded insert for blower
Near Cleveland, OH 44144
Corey L.
Job Details: 03/10/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint freezer drawer is not shutting correct there is a noise, confirmed drawer not on channeled and is sagging, corrected drawer, op test good"
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 03/10/2020
RANGE WHIRLPOOL WFG550S0HZ1 "Replace door hinge,opt test ok"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/10/2020
REFRIGERATOR KITCHENAID KRFC704FBS01 "When arrived to customers house it was making ice , temp was changed to 36 lines not frozen anymore, leaving part with customer Incase it stop making ice, no need to install parts. Opt test ok"
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 03/10/2020
DRYER MAYTAG MEDB755DW2 Installed new part unit op tested good
Near Lorain, OH 44055
Gabriel P
Job Details: 03/10/2020
RANGE WHIRLPOOL WFG525S0HV1 "Found no issue with igniter customer had alot of pan underneath pushing on igniter making igniter to ground out remove all pans preheat to 350 pass also cycle on and offf,opt test ok"
Near Avon, OH 44011
Corey L.
Job Details: 03/10/2020
WASHER MAYTAG MVWX655DW0 "Customer complaint washer making a loud click like sound a few times, ran diagnostics found shifter fault error, cleared, started manual spin test, shifter just buzzing not able to shift, basket and clutch not bound, shifter failed, quoted to replace, ok
Near Painesville, OH 44077
Joe O
Job Details: 03/10/2020
WASHER WHIRLPOOL WTW5000DW Installed wash plate. Ran auto test and calibration. Op test ok
Near Grafton, OH 44044
Gabriel P
Job Details: 03/10/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Tub was damaged took picture,rescheduling for friday ; ordrng 1 WPW10681507 (tub-dishwr)"
Near Cleveland, OH 44124
Jeff M
Job Details: 03/10/2020
DRYER MAYTAG MGDB800VQ0 Installed new part unit op tested good
Near Cleveland, OH 44111
Corey L.
Job Details: 03/10/2020
WASHER WHIRLPOOL WFW5620HW0 "Customer complaint washer not starting, confirmed no selections working, unit plugged into gfi, ran extension cord to properly grounded and polarized outlet, still nothing, unit would not go into diagnostics, control is sending proper dc voltage to ui, s
Near Willowick, OH 44095
Jeff M
Job Details: 03/10/2020
RANGE WHIRLPOOL WFG525S0HZ1 Installed new part unit op tested good
Near Wickliffe, OH 44092
Jeff M
Job Details: 03/10/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Installed new part unit op tested good
Near Mentor, OH 44060
Joe O
Job Details: 03/10/2020
DISHWASHER MAYTAG MDB4949SDH2 "Cc: not starting/red lightFound control lock was on. Shut control lock off, ran test cycle. Op test ok"
Near Painesville, OH 44077
Joe O
Job Details: 03/10/2020
RANGE WHIRLPOOL WFE505W0JZ0 "Cc: control deadFound terminal block broke and wiring shorted out. Replaced cord and terminal block. Ran test bake. Op test ok; used 1 PT400 (4 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
Near Lorain, OH 44053
Gabriel P
Job Details: 03/10/2020
DRYER SAMSUNG DV50F9A7EVW/A2 "Checked power supply for right volts which were good, disassembled dryer checked fuses which were good, checked heating element and found that it was open, given estimate,don’t not order parts customer will think about it"
Near Cleveland, OH 44118
Jeff M
Job Details: 03/10/2020
REFRIGERATOR WHIRLPOOL WRT519SZDW01 Installed new part unit op tested good
Near Columbia Township, OH 44028
Corey L.
Job Details: 03/10/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Customer complaint dishwasher not working, confirmed water still in tub, found unit unplugged under sink, plugged in, power is getting to unit but still nothing, found white wire came loose from wire nut and backed out, corrected and taped to secure, op
Near Lyndhurst, OH 44124
Jeff M
Job Details: 03/10/2020
DISHWASHER KITCHENAID KDFE304DWH0 Installed new part unit op tested good
Near Cleveland, OH 44121
Jeff M
Job Details: 03/10/2020
WASHER WHIRLPOOL WTW5600XW0 Installed new part unit op tested good
Near Solon, OH 44139
Joe O
Job Details: 03/10/2020
WASHER GE GTWN4250D2WS "Cc: softener cup broken, agitator fell off during wash 1st load after diagnosticsFound agitator is in place. Found softener cup cracked and broken. Found a piece of the softener cup in drain pump. Cleared drain pump. Spoke to JS, she stated to let the cu
Near North Ridgeville, OH 44039
Corey L.
Job Details: 03/10/2020
WASHER MAYTAG MVWX655DW1 "Customer complaint washer is not completing cycles, ran diagnostics found motor speed fault, ran spin test, unit spins and agitates, had customer add a half a load and filled, started spin test, basket spinning slowly unable to ramp up, capacitor failed
Near Strongsville, OH 44149
Corey L.
Job Details: 03/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Customer complaint unsure how to remove filter and get rid of light wanted instruct on buttons, explained features of this unit and pointed to references in their user guide, unit is operating as designed"
Near MIDDLEBRG HTS, OH 44130
Corey L.
Job Details: 03/10/2020
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint washer turns on by itself and starts a wash cycle but has been caught and stopped before filling filling, unit off at breaker, customer flipped on breaker, ran diagnostics, no errors found, start button is depressed too far, replacing
Near Cleveland Heights, OH 44118
Joe O
Job Details: 03/10/2020
DISHWASHER KITCHENAID KDTM804ESS2 "Cc: not drainingFilled unit. Cancelled. Unit is draining. Found unit has slow drain. Checked drain pump has good pressure. Missing 2nd part of drain hose, and drain loop not ran under sink. Needs drain hoses.; ordrng 1 8269144A (drain hose1544) and 1 W11
Near South Euclid, OH 44121
Joe O
Job Details: 03/10/2020
DRYER GE DBXR463EG6WW "Cc: not startingFound belt snapped. Needs belt; ordrng 1 WE12M29 (BELT3968), used 1 SHIPPING (shipping and handling) from stock"
Near Auburn Township, OH 44023
Brian M
Job Details: 03/10/2020
REFRIGERATOR GE PSF26NGNAWW Installed evap motor had to cut out old thermistor to adapt to new wire harness in motor Installed switch and blade unit is running OP TEST OK ; used 1 SHIPPING (shipping and handling) from stock
Near North Olmsted, OH 44070
Corina B
Job Details: 03/10/2020
DISHWASHER KITCHENAID KDPE234GPS0 Replaced the ui. Optest ok.
Near Euclid, OH 44143
Jeff M
Job Details: 03/10/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM00 There was no Freon to recover. I remove the compressor evaporator and filter. I soldered the new parts in place. Then I put the unit in a 30 inch vacuum held for 20 minutes tested good. Charge the unit with 4.8 ounces of Freon a frost pattern developed on
Near Auburn Township, OH 44023
Brian M
Job Details: 03/10/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 Installed evap cover and control Unit is running and has frost pattern on evap Advised 48 hours to cool