Service History 303 - Fred's Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS03

Near Fairview Park, OH 44126

Gabriel P

Job Details: 07/30/2021

"Cc unit no making ice and ice comes out the shut, ran diagnostic test found ice maker no in home position, ran ice maker test from tech sheet. Unit will need ice maker replaced.; ordrng 1 W11099789 (Ice maker)"

We serviced a

SAMSUNG DRYER

Model DVE50M7450W/A3

Near Lakewood, OH 44107

Gabriel P

Job Details: 07/30/2021

"Cc unit not heating, found unit completely taken apart customer try to repair with not success, found bad heating element, replace heating element with part provided by customer."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Parma, OH 44129

David R

Job Details: 07/30/2021

"Cc unit not heating. Tested all components inside unit, sensor and fuses all good. Tested incoming power showing 200 vAc instead of the 240 needed. Let customer know know about power and to check outlet and fuses. Unit is good. Op test ok."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Westlake, OH 44145

Gabriel P

Job Details: 07/30/2021

"Unit is making a weird tone as if is running out of power, reset the power at the breaker box the sound remains took console off to check for loose connection, didnt find anything obvious, unit will need console ui; ordrng 1 W11428561 (Console)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Highland Heights, OH 44143

Dan H

Job Details: 07/30/2021

"Customer complaint that freezer section is not cooling properly, freezer section temperature at -14 degrees , fresh food section temperature at 50 degrees, found fresh food section evaporator frozen solid, unit needs new control, thermistor, and evaporator fan shroud, part is out of stock so not scheduling return appointment ; ordrng 1 W11172798 (Cntrl) and 1 W10316760 (Thermistor) and 1 W11098695 (Fan shroud)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Solon, OH 44139

Jason N

Job Details: 07/30/2021

"Cc unit ice maker fell off Confirmed ice maker came off, found screws not tightening down, holes are starting to strip out in liner. Replaced screws with larger screws. Remounted ice maker, mounting is tight. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 07/30/2021

Cc light out Replaced led in freezer OP Test Ok ; used 1 W10695459 (LED MODULE) from stock

We serviced a

FRIGIDAIRE STACK W/D

Model GLET103FS1

Near Conneaut, OH 44030

Joe O

Job Details: 07/30/2021

"Ran test cycle with front panel off. Found no leaking. Op test ok Ran customers card, did not show if it was approved. Office to contact if payment does not go through."

We serviced a

GE REFRIGERATOR

Model ZICP360NHALH

Near Solon, OH 44139

Brian M

Job Details: 07/30/2021

"Cc unit not regulating temps Found evap fan not running Getting power but not running Needs fan Advised to have unit defrosted and freezer cleared for return visit ; ordrng 1 WR60X10185 (motor evap dc), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near North Royalton, OH 44133

David R

Job Details: 07/30/2021

"Replaced suspension rods, found unit not leveled, tipping back and forth. Leveled out feet. Put a load of towels in on normal. Let water into clothes and turned to a drain spin. Unit stayed in spot. Water spun out load. Unit good. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Kirtland, OH 44094

Dan H

Job Details: 07/30/2021

"Customer complaint that unit is not spinning, ran diagnostics no error codes found, ran manual test cycle, unit spins, unit agitates, ran recalibration cycle, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Moreland Hills, OH 44022

Brian M

Job Details: 07/30/2021

Installed control and UI OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Cleveland Heights, OH 44121

Corina B

Job Details: 07/30/2021

"CC that the unit does not start a cycle. Confirmed. Ran diag F5E2 LID LOCK FAULT, F9E1 LONG DRAIN F0E2 OVER SUDS CONDITION DETECTED. Checked the lock, out of range. Checked the hot and cold control is not sending power to the valve. Found the drain hose on the ground. Raised the drain hose to the sink. Replaced the lock from t/s and control. Running a calibration belt squealing. Checked underneath found oil leaking. Will need a gearcase and belt. ; ordrng 1 W11454372 (Gearcase) and 1 WPW10006384 (Belt), used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500EBS09

Near Columbia Station, OH 44028

David R

Job Details: 07/30/2021

"Purchased unit last year. Just installed last month. Cc noise when baking but hasnt done any noise in the past couple uses. Tested today and unit is fine, no noises. Letting bake get up in temp and testing that. Test good for temp. Unit checks good as of today. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Mayfield Heights, OH 44124

Brian M

Job Details: 07/30/2021

Installed shelf

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Conneaut, OH 44030

Joe O

Job Details: 07/30/2021

Installed drain pump. Ran auto test and calibration. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Burton, OH 44021

Brian M

Job Details: 07/30/2021

"Cc unit not filling properly Found error f3e1 f3e2 and f8e1 Needs water valve ; ordrng 1 W11165546 (valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Conneaut, OH 44030

Joe O

Job Details: 07/30/2021

"Cc: not coolingCustomer stated they heard a hissing noise from compressor compartment, and when they pulled unit out found a wet spot on the cardboard and hissing coming from compressor line. Found dye coming off compressor lines, compressor excessively loud. Only pulling .46 amps. Needs compressor and drier; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM01

Near Burton, OH 44021

Brian M

Job Details: 07/30/2021

Cc unit not cooling Found unit to have perfect frost pattern Found fan not running Replaced using truck stock ; used 1 WP2315539 (MOTOR-EVAP) from stock

We serviced a

MAYTAG DRYER

Model MGD6230RHW0

Near Willoughby Hills, OH 44094

Jason N

Job Details: 07/30/2021

"Installed blower wheel and UI panel. Ran dryer op test, no abnormal sounds heard. Op test good."

We serviced a

WHIRLPOOL WASHER

Model LSR5232LQ1

Near Cleveland, OH 44108

Corina B

Job Details: 07/30/2021

CC that the unit will only wash and never advance. Found the lid lock missing. Will need a new timer and lock. Office to reschedule ; ordrng 1 WP3954563 (Timer) and 1 3949247V (Door latch) and 2 WP3356311 (Screw)s

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Chagrin Falls, OH 44023

Corina B

Job Details: 07/30/2021

"CC that the unit does not make ice today it did. Ran diag passed. Fz 5* checked the thermistor, heater, ice box temp, fan all passed. Will need a ui ; ordrng 1 W11405309 (Ui)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Gates Mills, OH 44040

Dan H

Job Details: 07/29/2021

"New grille is scratched and dented(see pics), reordering grille, part is out of stock so not scheduling return appointment ; ordrng 1 W11028271 (Grille)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near Mantua, OH 44255

Brian M

Job Details: 07/29/2021

"Cc unit not washing Found unit filling but sump not running Can hear motor humming Needs sump assembly ; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW8200FW0

Near Grafton, OH 44044

David R

Job Details: 07/29/2021

"Cc unit not turning on intermittently, will have to unplug and plug in multiple times, some options are not working or will cut off half way and shut down. No known error codes. Went into diagnostics cycle. Would not let me enter. Unplugged and plugged in. Finally let me into diagnostics cycle. Half way through while spinning unit shut off. All wires plugged in. Ordering both controls. And also to check drain housing on return. Air tap is dirty, replace also; ordrng 1 W10783707 (Ui consol) and 1 W11201292 (Control) and 1 W10903220 (Air trap)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Highland Heights, OH 44143

Jason N

Job Details: 07/29/2021

"Cc unit dispense functions not working and temperature fluctuations. Customer stated unit dispense of water and ice werent working. Customer unplugged unit and dispense functions restored. Verified dispense functions working. Customer also stated unit temperatures in both compartment are fluctuating. Temps reading 35 in ff section, set at 37, reading -2 in freezer section, set at 0 degrees. Customers have temperature gauges in both sections. Advised variations in temperatures are normal based on unit cycles and environment, generally +/-5 degrees. Unit is working as designed at this time, could not duplicate issues."

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Elyria, OH 44035

Marie V

Job Details: 07/29/2021

"Cust only has 2 parts for UI do not have the control board yet. Ordering UI control. And reordering control board, it shows on our end that the part arrive. But is not at the cust.; ordrng 1 W11481116 (UI control) and 1 W11519742 (Control board)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW

Near Cleveland, OH 44104

Dan H

Job Details: 07/29/2021

"Customer complaint that unit is not spinning properly, ran diagnostics found f0e5(off balance) error code, unit leaning to the left , leveled, ran manual test cycle, unit drains and spins, unit shifts to agitate, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"

We serviced a

MAYTAG DRYER

Model MEDB955FW1

Near University Heights, OH 44118

Jason N

Job Details: 07/29/2021

"Cc unit not turning on Able to run diagnostics, found code f6e2 for UI cannot hear ACU. Reordering main control, UI panel and adding UI harness. Control not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W10902774 (UI panel) and 1 W11365798 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Avon, OH 44011

Marie V

Job Details: 07/29/2021

"Cc that the unit stopped working. Took temps 36* on fresh food section and -2 on freezer. Check ice maker position, it was on home , cycled ice maker and it pass and filled with water. Removed ice maker and inspected found a block on ice at the fill area, unit will need new water valve, called BJ to confirm diag. ; ordrng 1 W11043013 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51es4es00

Near Conneaut, OH 44030

Jeff M

Job Details: 07/29/2021

Ui its not responding the number five and the start button for the upper oven is not working needs a user interface estimate only; ordrng 1 W10694994 (Ui) and 1 S

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near North Benton, OH 44449

Brian M

Job Details: 07/29/2021

"Cc unit not cooling properly Found damper not opening Advised on thermistor and damper replacement ; ordrng 1 WPW10594330 (control) and 1 12002355 (thermistor kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB07

Near Cleveland, OH 44104

Dan H

Job Details: 07/29/2021

"Customer complaint that unit is not cooling, fresh food section temperature at 71 degrees, freezer section temperature at 54 degrees, found bug larvae in air channels(see pics)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDM03

Near Cleveland, OH 44113

Dan H

Job Details: 07/29/2021

"Customer complaint that door gasket is falling out, confirmed, no damage , reinstalled, op test good"

We serviced a

FRIGIDAIRE RANGE

Model GLEFS79DCJ

Near Conneaut, OH 44030

Jeff M

Job Details: 07/29/2021

Installed the new part op tested good. Element

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Cleveland, OH 44144

Corina B

Job Details: 07/29/2021

CC that the oven does not work. Confirmed. Ran diag F6e0 Oven User Interface had several errors of the same code. Will need a new main control and ui. ; ordrng 1 W11339755 (Ui) and 1 W11205353 (Main control)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS9

Near Parma, OH 44134

Corina B

Job Details: 07/29/2021

"Recovered refrigerant, replaced evap, compressor, and drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok ."

We serviced a

KENMORE WASHER

Model 110.21102012

Near Shaker Heights, OH 44120

Jason N

Job Details: 07/29/2021

"Cc unit not cycling correctly. Ran diagnostics, found codes f7e1 for basket speed fault and f7e7 for basket unable to reach target rpm. Ran auto cycle, unit did not spin. Ran manual spin test, motor only humming. Replaced run capacitor using misc. truck stock part. Reran auto cycle. Noticed sound from basket, possible object stuck inside. Pulled basket, found nail stuck under basket, removed and retested. All functions passed. Op test good. ; used 1 W11395618 (Run cap) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TP0

Near Kent, OH 44240

Brian M

Job Details: 07/29/2021

Cc unit not cool Found return vents clogged with ice Cleared OP Test Ok

We serviced a

JENN-AIR COOKTOP ELE

Model JGD3430GB00

Near North Royalton, OH 44133

David R

Job Details: 07/29/2021

Customer had questions about heat emitting from blower motor. Customer is using all 4 burners on high. Let know that more heat is being drawn down into blower and could get hot. Checked and unit is hooked up correctly and blower is hooked up and working correctly. Unit is working as designed. Per owners manual hot surfaces should not be touched. If any other questions can refer to customer service and also provided file number preciously used. If need be can always send another tech.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Rock Creek, OH 44084

Jeff M

Job Details: 07/29/2021

The freezer door was not adjusted properly I readjusted the freezer door now shuts correct. customer is experiencing freezing on the top shelf of the refrigerator I blocked 50% of both air return channels unit tested good I also explained the cold air coming out of the primary vent you put anything underneath it it will freeze

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Kent, OH 44240

Brian M

Job Details: 07/29/2021

Cc of noise found bead in felt Removed OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Broadview Heights, OH 44147

David R

Job Details: 07/29/2021

"Cc unit leaking from bottom of fridge and icemaker not working. Found unit needs new drain tube, per service pointer unit is over 5 years so 100% part coverage. Icemaker not cycling. Could not find part on T/s. Ordering. Will use drain tube from t/s on return. ; ordrng 1 W10882923 (Icemaker)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Broadview Heights, OH 44147

David R

Job Details: 07/29/2021

Replaced adjuster kit. Tested and good. Op test ok.

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS02

Near Brecksville, OH 44141

David R

Job Details: 07/29/2021

Replaced control panel and interface controls. Tested. Good. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Geneva, OH 44041

Jeff M

Job Details: 07/29/2021

Capacitors on the inverter board are swollen needs a new inverter board; ordrng 1 W11087200 (Inverter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF305ESS04

Near Painesville, OH 44077

Jeff M

Job Details: 07/29/2021

Customer never turned on the humidity control. I turned it on tested good the dampener assembly is loud it does need replaced; ordrng 1 WPW10594329 (Damper)

We serviced a

WHIRLPOOL WASHER

Model WTW 5610XW3

Near Painesville, OH 44077

Jeff M

Job Details: 07/29/2021

The bearings for the machine have failed and lock has failed customer wanted an estimate with just the lock to be replaced the unit is almost 10 years old estimate only; ordrng 1 W10404050 (Lock)

We serviced a

WHIRLPOOL RANGE

Model WFG535S0JS1

Near Maple Heights, OH 44137

Dan H

Job Details: 07/29/2021

"Installed control and ground wire, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2570FEZ09

Near North Olmsted, OH 44070

Marie V

Job Details: 07/29/2021

"Cc that the unit has a drawer that is not fitting on the door and that the ice is sticking with each other, tested door chute op test ok. Advic cust to try to use the ice more often or get ride of some ice after a few days if not been use because over time if is not been use ice will stick and it will cause problems to dispense. called whirlpool tech line spoke with Adrian, he told me that most likely the door was manufactured wrong. Will need to replace door. Ordering door and badge. Advice cust that doors takes about 6 to 8 weeks to arrive , office will contact ; ordrng 1 WPW10612926 (Badge) and 1 W11435343 (Right hand door)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW02

Near Seven Hills, OH 44131

David R

Job Details: 07/29/2021

Replaced FZ gasket. Tested. Good. Op test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Parma, OH 44134

David R

Job Details: 07/29/2021

Replaced igniter. Tested. Bake working and cycled. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, OH 44130

David R

Job Details: 07/29/2021

Cc unit frosting up in back of FZ. Tested and fans are running and heater is turning on. Thermistor shorted. Steamed ice and replaced thermistor from t/s. Good. Give 24 hours to return to normal temps. Op test ok. ; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock

We serviced a

GE WASHER

Model GFWN1100L2WW

Near Madison, OH 44057

Joe O

Job Details: 07/29/2021

"Cc: tub loose, loud thumping noiseCustomer stated first load after repair the unit started making a thumping noise and they found the drum bouncing around. Found bearings failed. Needs tub assemblyCustomer does not want to repair at this time; ordrng 1 WH45X10142 (washing machine bask) and 1 WH45X10071 (rear_tub) and 1 WH08X10023 (tub_seal) and 1 WH45X10101 (washer drum front wi)"

We serviced a

MAYTAG WASHER

Model LAT7800AAL

Near Madison, OH 44057

Joe O

Job Details: 07/29/2021

Installed belts. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Eastlake, OH 44095

Joe O

Job Details: 07/29/2021

Cc: error codesFound error f7e1(single speed wash motor failure) f9e1(not draining) fae2(vent wax motor electrical problem). Ran diagnostics test. Found unit has strong drain. Found unit not washing. Needs sump assemblySump assembly out of stock. Office to reschedule; ordrng 1 W11460945 (Sump assembly)

We serviced a

GE REFRIGERATOR

Model GFS26GSNBSS

Near Willoughby, OH 44094

Joe O

Job Details: 07/29/2021

"Cc: not coolingFound compressor not running upon arrival. Relay continues to trip on compressor. Hooked up compressor tester. Compressor started, pulling 1.23 amps. Needs start deviceCustomer does not want to repair at this time ; ordrng 1 WR08X22874 (refrigerator relay &), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ4

Near Willoughby, OH 44094

Joe O

Job Details: 07/29/2021

Cc: will not power upFound control broken. Needs controlControl out of stock. Office to reschedule ; ordrng 1 W10892389 (cntrl-elec)

We serviced a

GE REFRIGERATOR

Model PDS22SBNBS

Near Chardon, OH 44024

Joe O

Job Details: 07/29/2021

Cc: noisesFound small amount of chatter coming from r134a running through cap tube. Customer stated thats not the noise they heard. Unable to duplicate noise. Op test ok

We serviced a

WHIRLPOOL WASHER DUET

Model WFW92HEFW0

Near University Heights, OH 44118

Dan H

Job Details: 07/29/2021

"Customer complaint of erratic displays, powered unit on selector knob is showing 3 different cycles lit, user interface test shows shorted keys, unit needs new user interface ; ordrng 1 W10911023 (Ui)"

We serviced a

WHIRLPOOL DRYER

Model WED7000DW0

Near North Olmsted, OH 44070

David R

Job Details: 07/29/2021

Cc unit screeching. Replaced dryer kit from t/s. Tested. Good. Op test ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Chagrin Falls, OH 44023

Joe O

Job Details: 07/29/2021

"Cc: not making iceCycled ice maker, found unit will cycle but not filling, fill tube not frozen. Needs ice maker and water valveValve and ice maker out of stock. Office to reschedule No parts list was available for unit. Looked up parts by part numbers on old parts; ordrng 1 W11546935 (Ice maker) and 1 W11546685 (Water valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Lakewood, OH 44107

Corina B

Job Details: 07/29/2021

CC that the filter does not come out and there is a noise. Confirmed. Found the filter stuck in the housing. Will need new housing. Damaged the filter when removing it. Office to reschedule ; ordrng 1 WPW10394053 (Housing) and 1 EDR1RXD1 (Filter) and 1 W11164593 (Diffuser)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Cleveland, OH 44120

Jason N

Job Details: 07/29/2021

"Cc unit making noise and not drying clothes Ran dryer test, verified noise from blower wheel area. Pulled vent and rear cover, found vent tube full of wet lint, blower housing and lint tube rusted out. Water has been getting into unit from vent tube. Unit needs new lint chute and blower wheel housing. Customer stated he was a warranty, but is not call right now. Paid service call. Estimate only at this time. ; ordrng 1 W11117429 (Lint chute)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS00

Near Beachwood, OH 44122

Jason N

Job Details: 07/29/2021

"Cc unit still not cooling correctly, no ice production Checked temps in freezer, found temps at 20 degrees. Found ice ball on cap tube. Unit has refrigerant leak. Found service pointer W10666205E for this issue as well as S-code S71233 for parts and labor. ; ordrng 1 W10917531 (Ff evap) and 1 WPW10143759 (Filter drier) and 1 W10276644 (Compressor) and 1 W10342573 (Tray)"

We serviced a

KITCHENAID RANGE

Model KODE507EBL00

Near Beachwood, OH 44122

Jason N

Job Details: 07/29/2021

"Cc unit needs 27 trim installed Found lower vent trim cover missing. Part sent out is not the correct part needed. Ordering lower vent trim assembly. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W10351276 (Vent assembly black)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Bedford Heights, OH 44146

Jason N

Job Details: 07/29/2021

"Cc unit does not heat.Plugged in unit, ran time dry cycle. Unit heating properly. Could not find any issues with unit. Unit working as designed."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Strongsville, OH 44136

Marie V

Job Details: 07/29/2021

Cc that theres a grinding noise coming from drum. Confirmed. Found motor not aligned and holder on it came off. Unit will need new motor and blower wheel; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)

We serviced a

MAYTAG DRYER

Model SDG4606AWW

Near Mentor, OH 44060

Jeff M

Job Details: 07/29/2021

Found the thermal fuse open the vents all kinked causing a big airflow restriction needs a new fuse; ordrng 1 WP40113801 (Fuse) and 1 S

We serviced a

AMANA WASHER

Model NFW5800HW0

Near Fairport Harbor, OH 44077

Jeff M

Job Details: 07/29/2021

It was a control lock. I unlock the control unit tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDT910SAYE0

Near Chagrin Falls, OH 44023

Joe O

Job Details: 07/29/2021

"Cc: not washingFound error code f6e6(cool water). Ran test cycle. Found unit shutting down mid cycle and flashing start resume. Found no loss of power at control. Needs control, and latchControl out of stock. Office to reschedule; ordrng 1 W10482988 (elect control board) and 1 W10619006 (latch-door)"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Ravenna, OH 44266

Brian M

Job Details: 07/29/2021

"Cc unit not agitating properly Found washplate damaged Customer wants to install ; ordrng 1 W10902814 (washplate), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WALL OVEN

Model PEB1590DM2BB

Near Rocky River, OH 44116

Gabriel P

Job Details: 07/29/2021

"Found burn marks on main control board, unit will need main control board.; ordrng 1 WB27X25300 (Electronic control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDW00

Near Westlake, OH 44145

Gabriel P

Job Details: 07/29/2021

"Found unit at 60 degrees in both cavities, no frost pattern on evaporator 0.5 amps draw from compressor ; ordrng 1 WPW10507886 (Compressor) and 1 W10843121 (Drier filter) and 1 W10836706 (Evaporator)"

We serviced a

WHIRLPOOL RANGE

Model GFE461LVS0

Near Amherst, OH 44001

Gabriel P

Job Details: 07/29/2021

"Found error F6e1 followed tech sheet codes, unit will need main control. Please order part on 8/6/21 customer will be out of town until then; ordrng 1 WPW10308315 (Main control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Lakewood, OH 44107

Corina B

Job Details: 07/29/2021

CC that the door does not stay shut. Confirmed. Found the latch broke off. Replaced the latch from surplus t/s. Opt test ok ; used 1 WPW10610880 (Catch) from stock

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model MVW7232HW

Near Perry, OH 44081

Jeff M

Job Details: 07/29/2021

I put the unit in a high-speed spin and then I put the unit in agitation cycle I was not able to duplicate the sound unit is operating by design

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Cleveland Heights, OH 44118

Dan H

Job Details: 07/29/2021

"Customer complaint that unit is not cooling, fresh food section temperature at 80 degrees, freezer section temperature at 24 degrees, compressor and condenser fan are running, evaporator fan is not running, found excessive frost built up on back wall, found fresh food section door not sealing due to tortilla package wedged in door, unit needs new evaporator fan motor, control , and thermistor , part is out of stock so not scheduling return appointment ; ordrng 1 WPW10464673 (Fan motor) and 1 W10316760 (Thermistor) and 1 W11035836 (Cntrl)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Lorain, OH 44052

Gabriel P

Job Details: 07/29/2021

"Cc unit not working, replaced lid lock with truck stock ran calibration and diagnostic cycle opt test passed; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Lorain, OH 44052

Gabriel P

Job Details: 07/29/2021

"Cc unit not dispense water, found frozen reservoir, steamed reservoir and opt test pass"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, OH 44103

Corina B

Job Details: 07/29/2021

CC that there is a smell of pee. Checked the freezer 5 ff 39. Checked the compressor area no signs of rodents. Checked the ff and Fz section no signs of a smell. No food rotting. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM00

Near Olmsted Falls, OH 44138

Marie V

Job Details: 07/29/2021

"Cc that the unit is not making ice and that ther3ss frost on ice maker facia and back wall. Took temp 33* on fresh food section and 0* on freezer.unit was set to 33* change back to recommended. Tested door switches and fan motor good. Ran diag error codes on ice maker E0 ice maker is working. Found SP. It will only replace seal kit, advice cust to allow unit about 24 hours for temps to change , it was set too cold witch can cause freezing lines and frost on unit. Op test ok. Cust will call back if they dont see any changes for now is complete.; ordrng 1 W10612142 (Rear seal adapter kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Aurora, OH 44202

Brian M

Job Details: 07/29/2021

Recovered refrigerant Installed and evap drier Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 6oz r134a Pressure sitting at 0 normal frost pattern Ran test 4 normal frost OP Test Ok; used 2 WPW10143759 (DRIER) from stock

We serviced a

KENMORE WASHER

Model 11D.5142511

Near Avon Lake, OH 44012

Gabriel P

Job Details: 07/29/2021

"Unit will need tub ring and suspension replaced ; ordrng 1 WPW10215107 (Tub ring) and 1 W10780048 (Suspension tub), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW9250WW00

Near Aurora, OH 44202

Jason N

Job Details: 07/29/2021

"Cc unit making loud vibration noise during spin cycle. Found unit basket has side to side movement and clunking noise. Unit has rear tub bearing or crosspiece(spider) failure. Unit will need basket and tub replacement. Some parts not showing in stock at Marcone, office to contact customer. ; ordrng 1 WPW10202459 (Basket) and 1 W10305749 (Front tub) and 1 W11239041 (Rear tub)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Cleveland, OH 44108

Corina B

Job Details: 07/29/2021

Replaced the dispenser. Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Westlake, OH 44145

Marie V

Job Details: 07/29/2021

"Cc that the unit is not making ice. Took temps 37* on fresh food section, 5* on freezer and 14* on ice maker box. Ran diag found error code of E5 timed ice maker. Ran step 16 , 17 for door switches,pass. Unit will need ice maker. ; ordrng 1 W11294907 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, OH 44112

Brian M

Job Details: 07/29/2021

Cc unit not spinning Ran diagnostics no errors Ran manual spin and agitate test no issue Ran auto test and calibration Advised to watch

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB2

Near Cleveland Heights, OH 44118

Dan H

Job Details: 07/29/2021

"Customer complaint that only some of the burners are lighting, confirmed, found left side igniters not arcing, unit needs new spark module ; ordrng 1 WPW10110523 (Spark module)"

We serviced a

KITCHENAID WALL OVEN

Model KODE507EBS05

Near Highland Heights, OH 44143

Brian M

Job Details: 07/29/2021

Installed hinges OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Huntsburg, OH 44046

Joe O

Job Details: 07/29/2021

"Cc: not agitating, over fillingFound error codes f7e5(motor fault). Ran auto test. Found unit is not shifting. Needs actuatorActuator out of stock. Office to reschedule; ordrng 1 W10913953 (actuator)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS

Near Mantua, OH 44255

Jason N

Job Details: 07/29/2021

"Cc unit not draining all the time Customer states unit will randomly not drain and leave water in the bottom. Ran diagnostics, found codes, 6-4 for float switch open, 8-2 for drain motor electrical problem, and 3-3 for OWI calibration failure. Ran wash then cancel drain several times. Unit draining out properly. Possible intermittent drain pump operation based on fault history. Replaced drain pump using customer supplied pre Id parts. Reran wash test then cancel drain out several more times. Unit is draining out properly at this time."

We serviced a

SAMSUNG DRYER

Model DV520AEP/XAA02

Near North Ridgeville, OH 44039

Marie V

Job Details: 07/29/2021

"Replaced thermostat and cut off, tested unit pass. Ask cust to check,pass. Check vent outside, is clear. Op test ok cust paid cash remaining balance was 137.71 cust paid 150 cash no change. We have to refund to her CC 12.29. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Elyria, OH 44035

David R

Job Details: 07/29/2021

"Cc while running it is making a grinding noise, one time customer said unit leaked from front door. Found grinding coming from wash motor while running. Also wash motor arm not moving, getting stuck in one position. Could have sprayed continuously at front door and caused water build up. Ordering wash motor. ***scheduling as a 2 hour. Seems like power water, drain will have to be removed first. ; ordrng 1 W11416362 (Pump motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJZ00

Near South Euclid, OH 44118

Corina B

Job Details: 07/29/2021

"Replaced the control, ui, fan, and damper. Opt test ok."

We serviced a

GE REFRIGERATOR

Model PFE28KSKBSS

Near Avon Lake, OH 44012

Gabriel P

Job Details: 07/29/2021

Wrong ice maker ordering ; ordrng 1 WR30X28731 (Icemaker)

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS1

Near Avon Lake, OH 44012

Gabriel P

Job Details: 07/29/2021

Replaced drain pump ran diagnostic cycle opt test ok

We serviced a

MAYTAG WASHER

Model MHWE201YW00

Near Cleveland Heights, OH 44118

Corina B

Job Details: 07/29/2021

CC that there is water in the unit. Checked the drain pump clear. Found the unit is bolted to the stand. Customer bought a new unit but needed the old one disconnected. Took bolts out the the washer.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFUS2613LP0

Near Elyria, OH 44035

Gabriel P

Job Details: 07/28/2021

"Unit will need a seal system repair; ordrng 1 5304511982 (Compressor) and 1 5303918480 (Evap) and 1 5303305677 (Drier filter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Chardon, OH 44024

Brian M

Job Details: 07/28/2021

Installed dispenser OP Test Ok