Service History 303

Near Warrensville Heights, OH 44128
Corey L.
Job Details: 03/06/2020
WASHER MAYTAG MVWB765FC3 "Customer complaint washer not working and had f6 codes, unit started for tech with no issues, completed a fill on rapid wash, canceled and ran diagnostics found f6e2 and e3, cleared, following tech sheet if led is on solid and 5 vdc are present to the ui
Near Orange, OH 44022
Corey L.
Job Details: 03/06/2020
REFRIGERATOR KITCHENAID KBFC42FTS03 "Replaced fan, power not getting to motor now, cycled power again and control now sending power to motor again, op test good"
Near Cleveland, OH 44103
Jeff M
Job Details: 03/06/2020
WASHER WHIRLPOOL WTW8500BW0 I took a picture of underneath the unit it needs a stater rotor RPS sensor there’s no way in good Conscience put bearings into this machine and guarantee it without replacing all the electrical components underneath the machine. Est only I have the beari
Near Cleveland, OH 44118
Jeff M
Job Details: 03/06/2020
REFRIGERATOR WHIRLPOOL WRT519SZDW01 Gasket keeps coming off or out of the channels of the door. Needs a new gasket it’s causing moisture buildup inside the freezer blocking all the airports preventing proper cooling in the fridge; ordrng 1 W10838574 (gasket-dor)
Near Parma, OH 44130
Corina B
Job Details: 03/06/2020
WALL OVEN KITCHENAID KOCE507EWH06 "CC that the oven does not reach temp and the microwave door does not close properly to heat up. Ran diag f1e5 Microwave oven inverter error, door switches are not operating properly. Called t/l Adrian. Had me twist the door. Door is closing properly. Hea
Near Strongsville, OH 44136
Corina B
Job Details: 03/06/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "CC that there is no ice. Ff 40* ice maker 16* Fz 5*. Ran step 56 e2 motor lost position. Ran step 57, did not complete. Replaced ice maker from surplus t/s. Cycled ice maker. Advised cust it takes 72 hrs for a full bin. Optest ok.; used 1 W11294907 (ICE
Near Lorain, OH 44055
David R
Job Details: 03/06/2020
RANGE WHIRLPOOL WFG525S0HV1 Cc bake not working. Will spark 3/4 times but will not light. Checked voltage checks. Control and spark module check good. Ordering ignitor ; ordrng 1 WP9758079 (igntr-oven)
Near Westlake, OH 44145
Gabriel P
Job Details: 03/06/2020
WASHER ELECTROLUX ATFB6000ES1 Bearings on basket is loud giving estimate they will not fix
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/06/2020
WASHER WHIRLPOOL MVWC565FW2 Took pictures of pop is under one year manufacture warranty is only one week old ran diagnostic no error code ran auto test and calibration pass ran manual test cold water and hot are correct unit working as design advise customer how to use unit properly
Near Mentor, OH 44060
Jason N
Job Details: 03/06/2020
WASHER MAYTAG MVWX655DW1 "Cc unit leakingCustomer states it’s making a small puddle, seems to be on a rinse cycle. Ran auto test, noticed while filling step, cold water line began to drip on valve connection. When in spin step, dripping a lot. Connection tight enough not to leak
Near Rocky River, OH 44116
Corina B
Job Details: 03/06/2020
REFRIGERATOR WHIRLPOOL WRF540CWBM01 CC that the unit is not making ice. Jumped the ice maker found the gears are stripped. Replaced the ice maker from t/s. Advised cust to replace the Advised cust to replace the saddle valve with an inline valve. Cycled ice maker. Optest ok.; used 1 W108843
Near Eastlake, OH 44095
Jason N
Job Details: 03/06/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cc unit not coolingCustomer stated it was a floor model, never cooled since it’s been plugged inCompressor running, installed piercing valve, low side in 28 in vacuum. Added some r134a, checked for leaks, found leak at discharge tube to condenser connect
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/06/2020
MICROWAVE WHIRLPOOL WOC75EC0HS01 "Replace harness control and control panel told customer they going to have to call whirlpool for the new update on wife controls,opt test ok"
Near Lorain, OH 44052
Gabriel P
Job Details: 03/06/2020
WASHER WHIRLPOOL WTW4850HW1 Found error code f8e1 long fill no fill found drain hose on floor so when basket fill it empty water out advise customer how to properly install it opt test ok
Near Painesville, OH 44077
Jason N
Job Details: 03/06/2020
WASHER WHIRLPOOL MVWC465HW2 Installed control and lid latch. Ran auto test and calibration. Op test good.
Near Elyria, OH 44035
Corey L.
Job Details: 03/06/2020
REFRIGERATOR AMANA ART318FFDW06 "Installed coupler to evap and held 28” vac, added 3.7 oz r134a, low side staying in a 15” vac, called tl, amp draw on comp was 8 a bit low, advised adding more refrgnt and if amp draw or pressure don’t go up then redo connections at comp then replace fil
Near MENTOR ON THE, OH 44060
Jason N
Job Details: 03/06/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ "Cc unit door gasket not sealing and missing part for doorFound unit freezer door gasket with gap on top side, needs steamed and stretched. The right side ff door was removed from unit when customer returned, they lost the door bracket. Unit needs right h
Near Euclid, OH 44119
Jason N
Job Details: 03/06/2020
REFRIGERATOR GE PFS22MIWABB "Cc unit still has rising freezer temps Customer stated it doing the same thing as before, freezer temps will rise in the afternoon, and then return to normal by morning. Freezer temps at 15 degrees presently. Checked compressor, running, but only pulling
Near Bay Village, OH 44140
David R
Job Details: 03/06/2020
WASHER MAYTAG MVWC565FW1 "Cc no lights were coming on, said he replaced some switch or put a wrong switch in. I put the back cover on, checked to make sure everything was plugged in control correctly. 120v from outlet. Plugged unit in, just press start, lights came on. No error c
Near Parma, OH 44129
Dan H
Job Details: 03/06/2020
REFRIGERATOR KITCHENAID KRSF505ESS01 "Installed new control, evaporator fan, and thermistor, op test good"
Near Westlake, OH 44145
Gabriel P
Job Details: 03/06/2020
MICROWAVE WHIRLPOOL WMH53521HZ4 "When close door it said door still open replace interlock switches from truck stock and it fix that problem but did not heat when deeper into diagnostic there a defective magnetron ordering ordering the fuse as well also motor turnable is fine won’t need
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/06/2020
REFRIGERATOR KITCHENAID KRFC704FBS01 heater on door working and is not snap is good disconnect line on top ran test 97 fill icemaker no water came out there was 120 voltage going to valve not realizing it ordering valve and filter housing ; ordrng 1 W11024083 (housing) and 1 W11194380 (valv
Near Solon, OH 44139
Brian M
Job Details: 03/06/2020
WASHER WHIRLPOOL WFW87HEDW1 Installed control and panel Ran auto test unit completed with no error OP TEST OK
Near WARRENSVL HTS, OH 44128
Brian M
Job Details: 03/06/2020
FREEZER WHIRLPOOL WZF34X16DW01 Cc unit frosting on air tower Found ice frost build up on tower looks to be from Called whirlpool, Advised to replace the fan ; ordrng 1 WPW10359880 (motor-evap)
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/06/2020
REFRIGERATOR KITCHENAID KSRX25FSST01 Cc unit not making ice after replacing with new ice maker Found ice maker getting power but will not rotate Needs ice maker Customer will reach out to who he purchased ice maker from
Near Streetsboro, OH 44241
Brian M
Job Details: 03/06/2020
DISHWASHER MAYTAG MDB8989SHZ0 Complaint won’t latch Found door not sitting in correctly on right hinge Put door into place Door closes properly now
Near Elyria, OH 44035
David R
Job Details: 03/06/2020
WASHER WHIRLPOOL MVWX655DW1 "New actuator that was put in last time after a few cycles the motor started acting bad, making noises while agitating. Replaced with another new one from t/s. Tested and calibration. Op test ok. ; used 1 W10913953 (ACTUATOR) from stock"
Near Valley View, OH 44125
Corina B
Job Details: 03/06/2020
WALL OVEN JENN-AIR JJW2830WS00 "CC that there is a f8e0 code. Found f8e0 found a service pointer W10702370. Checked the blower fan, clear. Will need a new ui."
Near Solon, OH 44139
Brian M
Job Details: 03/06/2020
WASHER WHIRLPOOL GHW9400PW0 Cc unit filling when off and leaking Replaced valve ran test cycle Found water to be leaking from drain port and bellow Drain filter was not seated all the way in and there is a rip in the bellow Needs bellow ; ordrng 1 WP8182119 (bellow)
Near Cleveland, OH 44119
Jeff M
Job Details: 03/06/2020
WASHER AMANA NTW4605EW0 Installed new part unit op tested good
Near Broadview Heights, OH 44147
Dan H
Job Details: 03/06/2020
RANGE JENN-AIR JDRP536WP03 "Customer complaint that unit chimes every minute after oven is used until breaker is reset, ran diagnostics found f1e1(oven appliance manager/ wiring connection) error code, appliance manager is sending 14vdc to user interface , called whirlpool techl
Near North Ridgeville, OH 44039
David R
Job Details: 03/06/2020
WASHER MAYTAG WTW5640XW2 "Cc unit not spinning, or agitating. F7E1 basket speed fault, F7E5 shifter fault, F7E6 motor fault. Went through diagnostics mode. Did not spin or agitate. Wen into manual mode, did not spin or agitate. Went through tech sheet. Connection from harness of
Near Painesville, OH 44077
Jason N
Job Details: 03/06/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cc unit freezing product in drawersCustomer states she has had to throw out food recently due to freezingTemps in ff normal at 37 degrees, noticed very little product in drawers and in ff generally. Advised customer that due to little product in unit, th
Near Parma, OH 44134
Corina B
Job Details: 03/06/2020
REFRIGERATOR MAYTAG MRT118FFFZ05 "CC that the ff section is not cooling. Fz 5* ff 55*. Found the freezers back wall covered in frost. Pun unit in a defrost, 0 watts. Found the connections to the heater is unplugged. Plugged heater in 3.5 amps on the heater. Steamed out evaporator and the
Near Euclid, OH 44123
Jason N
Job Details: 03/06/2020
WASHER AMANA NTW4516FW3 "Cc unit making a grinding noise when agitatesRan auto test, abnormal grind noise in both agitate and spin steps. Checked under unit, found marble in belt guard underneath pulley. Removed and retested, no abnormal noises found. Op test good."
Near Montville, OH 44064
Brian M
Job Details: 03/06/2020
REFRIGERATOR WHIRLPOOL WRF540CWHB00 Installed control and wire harness Programmed board OP TEST OK advised it may take 72 hours to readjust temps ; used 1 SHIPPING (shipping and handling) from stock
Near University Heights, OH 44118
Corey L.
Job Details: 03/06/2020
REFRIGERATOR WHIRLPOOL TXI21A3W "Customer complaint I’m not working, jumped I’m, im is cycling and calling for water without water, asked for shut off location, customer did not know where that would be, advised it would be under fridge location in basement most likely, we went down and
Near Geneva, OH 44041
Jason N
Job Details: 03/06/2020
WASHER MAYTAG MVWC200XW2 "Cc unit basket loose and unbalanced Ran diagnostics, no codes stored. Tested basket springs, basket bouncing all over, very weak springs. Unit needs suspension springs.; ordrng 1 W10780048 (suspension)"
Near Solon, OH 44139
Dan H
Job Details: 03/06/2020
WASHER GE GTWN4250DWS "Customer complaint of bad smell, took basket out, nothing found underneath, drain system is clear, smell is coming from customers drain, advised customer that they need a plumber, unit keeps stopping mid cycle, unit continues when start button is pre
Near Cleveland, OH 44113
Corey L.
Job Details: 03/06/2020
WASHER WHIRLPOOL WET3300XQ2 "Replaced agitator, op test good"
Near Painesville, OH 44077
Jason N
Job Details: 03/06/2020
DRYER WHIRLPOOL WED4850HW0 "Cc unit not turning onConfirmed unit has power. Replaced start switch using customer supplied pre Id part, not in list (Wpw10446920). Unit starts, good heat, op test good."
Near Strongsville, OH 44149
David R
Job Details: 03/06/2020
DISHWASHER KITCHENAID KDFE104HPS0 Cc box hanging. Wiring box where wires come into unit was on floor. Put into correct spot. Op test ok
Near North Royalton, OH 44133
Dan H
Job Details: 03/06/2020
DRYER MAYTAG MEDB835DW4 "Customer complaint of noise, confirmed, found blower wheel housing seal loose causing vibration noise, corrected, op test good"
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 03/06/2020
DRYER MAYTAG MEDB755DW2 When the dryer is on the motor makes a very loud humming noise. Needs a new motor ; ordrng 1 279827 (motor!dryer)
Near Mentor, OH 44060
Jeff M
Job Details: 03/06/2020
DRYER WHIRLPOOL WED4815EW1 "Timer is sticking needs a new timer recommended for the customer to call Whirlpool first to see if they will cover the part given that the machine is only 2 1/2 years old; ordrng 1 WPW10185982 (timer), used 1 SHIPPING (shipping and handling) from stock"
Near WARRENSVL HTS, OH 44122
Brian M
Job Details: 03/06/2020
WASHER MAYTAG MVWX655DW0 Cc unit not spinning Found tub hub damaged Needs tub hub ; used 1 W10528947 (HUB) from stock
Near Highland Heights, OH 44143
Corey L.
Job Details: 03/06/2020
REFRIGERATOR KITCHENAID KFXS25RYWH1 "Customer complaint ui is bubbling and gaskets are torn, confirmed, replaced ui, op test good, gaskets are not correct to this unit, one gasket was grey not white and they both were too long, unable to find a part number on gasket, part lookup sends to sa
Near Solon, OH 44139
Brian M
Job Details: 03/06/2020
REFRIGERATOR KITCHENAID KSSC48QKS01 Cc no cool Found compressor running but loud and super hot Removed evap cover no frost pattern Will need compressor evap heat exchanger and pan heater
Near North Royalton, OH 44133
Dan H
Job Details: 03/06/2020
OTR MICROWAVE WHIRLPOOL WOC75EC7HV03 "Installed new user interface , op test good"
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 03/06/2020
WASHER MAYTAG MVWB765FW0 The noise in the customers hearing is from the agitator as it washes back-and-forth the noise is common unit is operating as designed
Near Strongsville, OH 44149
David R
Job Details: 03/06/2020
WASHER KENMORE 110.2234251 "Cc, she had a rag stuck in the lock. Door wouldn’t open. Top loader. Got permission to pull rag and rip it, whatever to get it out. One good pull, came out. Ran diagnostics, lock it good. Op test ok."
Near North Madison, OH 44057
Arthur V
Job Details: 03/06/2020
DRYER WHIRLPOOL WHD5090GW0 Replaced control. Op test good. Took core for return
Near Cleveland, OH 44144
Corina B
Job Details: 03/06/2020
WASHER MAYTAG MVWX655DW0 "Replaced the latch. Found strike not hitting properly, found the metal clip not in place for strike. Adjusted the strike. Ran a calibration. Started a rinse and spin. Optest ok."
Near Strongsville, OH 44136
David R
Job Details: 03/06/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cc water leaking. Pin hold in line in door. Ordering door.; ordrng 1 LW11037733 (dor-fip)
Near Auburn Township, OH 44023
Dan H
Job Details: 03/06/2020
REFRIGERATOR GE PSF26NGNAWW "Customer complaint that unit is not cooling, fresh food section temperature at 56 degrees, freezer section temperature at 44 degrees, found evaporator fan not running, found freezer section door switch broken, unit needs new freezer section door switch
Near Willoughby Hills, OH 44094
Jason N
Job Details: 03/05/2020
DRYER SAMSUNG DV48H7400GW/A2 Installed drive belt and belt pulley. Operation test good.
Near Parma, OH 44134
Corey L.
Job Details: 03/05/2020
WASHER WHIRLPOOL WTW4950XW3 "Customer complaint washer not spinning, confirmed, ran diagnostics found speed and shifter faults, cleared, ran tach test, tach test failed, power getting to shifter, quoted to replace with ts part, ok, replaced shifter, op test good ; used 1 WPW10006355
Near Rocky River, OH 44116
Corey L.
Job Details: 03/05/2020
WASHER MAYTAG MVWC565FW1 "Replaced control, op test good"
Near Parma, OH 44134
Corina B
Job Details: 03/05/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 CC that the unit is dispensing crushed ice. Found the connections to the augur motor came unplugged. Reconnected the solenoid with zip ties. Cubed ice is coming out of the dispenser. Optest ok.
Near Mentor-on-the-Lake, OH 44060
Arthur V
Job Details: 03/05/2020
RANGE WHIRLPOOL WFE535S0JS0 Called David at techline. Area larger than a quarter and has sharp areas. Unit unrepairable per techline. See pics. Wlp to contact customer.
Near Mentor-on-the-Lake, OH 44060
Arthur V
Job Details: 03/05/2020
WASHER WHIRLPOOL WFW6620HC0 Ran diagnostics no errors. Cycled unit no noise or walking. Had customer put a load in washer. No issues. Unit did not walk of have excess movement. Unit finished load with no issues. Could not duplicate issue. Advised to not do small loads and to add clo
Near Westlake, OH 44145
Gabriel P
Job Details: 03/05/2020
DISHWASHER WHIRLPOOL KDPE234GPS0 "Ran diagnostic found error 5-1 also unit will fill but pump will not start pumping the water it will stay humming replacing from truck stock took pictures of pop is under one year manufacture warranty ,opt test ok ; used 1 W11085683 (PUMP&MOTOR) from
Near Westlake, OH 44145
Gabriel P
Job Details: 03/05/2020
REFRIGERATOR GE GFE24JGKBFWW Unit was not making no noise anymore but lost cooling temp on freezer was 65 and temp on fridge was 60 degrees compressor over heating tap system found 0 on gages giving estimate
Near North Olmsted, OH 44070
Gabriel P
Job Details: 03/05/2020
DRYER SAMSUNG DV350AERXAA03 "Replace parts ran time dry for 20 minutes then auto cycle,for few minutes,opt test ok"
Near North Olmsted, OH 44070
Corina B
Job Details: 03/05/2020
RANGE AMANA AER6303MFW2 CC that the burners and the broil came on when the unit was not turned on. Checked the terminal block l1 to n 188 volts l2 to n 188 volts l1 to l2 380 volts. Checked the outlet same voltages. Will need an electrician.
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 03/05/2020
WASHER WHIRLPOOL WFW5620HW0 "Customer complaint that unit is not dispensing detergent, ran diagnostics found f0e5(off balance), f8e1(valve failure), and f0e1(load detected during self clean), error codes, ran quick test cycle, valves opened, detergent pump is running, ran quick was
Near Lorain, OH 44055
David R
Job Details: 03/05/2020
WASHER MAYTAG MVWB835DW4 "Cc not spinning. Had 2 large throw over blankets inside unit that was soaked. Unit is giving overload error code. Ran diagnostics, everything working correctly, ran load size test 52. Ran a rinse and spin, good. Let customer know about possible turning s
Near Olmsted Township, OH 44138
David R
Job Details: 03/05/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced door. Seal is good. Op test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/05/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 "Replace parts,opt test ok recent icemaker had ice in it but it wasn’t harvesting it it was on time out that’s what the error code said"
Near Brooklyn, OH 44144
Corey L.
Job Details: 03/05/2020
DRYER AMANA "Customer complaint dryer not staying lit and thermostat was replaced, vent is solid rigid metal on an 8-10’ run with 2 elbows, flame is not staying lit, airflow felt weak outside, removed straight section connecting both elbows and found about 1.5 - 2” o
Near Olmsted Falls, OH 44138
David R
Job Details: 03/05/2020
DRYER MAYTAG MEDC465HW0 "Cc not heating. Checked voltage, not getting 240 coming to outside terminals. Around 210vAC. Tested fuse and heating and connections to make sure nothing else was wrong. All components check good. Electrician needed. Unit good. Op test ok"
Near South Euclid, OH 44121
Jason N
Job Details: 03/05/2020
WASHER GE WBVH5300K0WW "Cc unit leaving water is dispenser Customer states that sometimes after cycle, some water is left in fabric softener and bleach compartments. Cleaned out dispenser, Ran diagnostics, ran dispense test t12, all compartments good flow into tub. No water lef
Near Painesville, OH 44077
Arthur V
Job Details: 03/05/2020
WASHER MAYTAG SAV5600AWW Found unit needs motor assy. Part needed is 40095003 which is discontinued. Motor will intermittingly start but at other times just humms. Turn by hand and it started.
Near Andover, OH 44003
Arthur V
Job Details: 03/05/2020
REFRIGERATOR AMANA ABB2224BRW01 Customer complaint of a intermittant ticking noise coming from the fridge. Unit off upon arrival. Cycled baffle no noise. Let unit cycle. customer stated she put some shrimp in a bowl in water on the top shelf and overnight the was some ice across the top
Near Avon, OH 44011
David R
Job Details: 03/05/2020
WASHER MAYTAG MVWX655DW1 "No error codes. Basket can spin freely. Ran diagnostics on it. Ran manual spin/agitate. No noise, no grinding. All normal sounds. Looked underneath. Good. No signs of anything wrong. Op test ok."
Near Streetsboro, OH 44241
Brian M
Job Details: 03/05/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Complaint handles are broken Found door handles to be damaged Needs door handles ; ordrng 2 WPW10672333 (handle)s
Near South Amherst, OH 44001
David R
Job Details: 03/05/2020
WASHER MAYTAG MVWB835DW0 "Cc not spinning, not agitating, wasn’t going through cycle. F7E5 shifter failure, F7E0 loss of power. Ran diagnostics, loud noise coming from gearcase, also will not spin. Took off washplate, hard to take off, will get messed up in process. Went undernea
Near Lakewood, OH 44107
Corey L.
Job Details: 03/05/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Customer complaint dishwasher not draining, confirmed unit not draining replaced drain with ts, op test no good, found blower fan fault also and low/no water, unit needs cntrl and blower asm; ordrng 1 W11225084 (cntrl-elec) and 1 W11228135 (vent), used 1
Near Bainbridge, OH 44023
Dan H
Job Details: 03/05/2020
DISHWASHER MAYTAG MDB4949SHZ1 "Customer complaint that dishes are not getting clean, ran diagnostics found 6-1(low/no water) error code, barely any water entering unit, good flow to valve, valve is receiving 120vac , unit needs new valve; ordrng 1 WPW10327249 (water intake valve)"
Near Bainbridge Township, OH 44023
Brian M
Job Details: 03/05/2020
MICRO OVEN WHIRLPOOL WMH73521CS3 "Customer did not receive switches Spoke to SM about using truck stock Installed switches from truck stock Ran test everything is working properly OP TEST OK ; used 1 SHIPPING (shipping and handling), and 1 W11244490 (INTERLOCK SW KIT) from stock"
Near Madison, OH 44057
David R
Job Details: 03/05/2020
WORK WORK PHONE Will need help to get LastPass Password; saved tckt
Near Euclid, OH 44117
Dan H
Job Details: 03/05/2020
WASHER MAYTAG MVWB765FC2 "Customer complaint that unit stops mid cycle, ran diagnostics found f5e1(lid switch fault), f5e4(lid not opened between cycles), and f2e1(stuck key) error codes, lid is intermittently locking, unit needs new lid lock; ordrng 1 W10861642 (latch)"
Near Mogadore, OH 44260
Brian M
Job Details: 03/05/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cc that ice is clumping in bin Found ice to be clumping Ran test harvest and water valve test to see if ice maker was over fillingNo indication of over fill or leak at ice maker Checked dispenser to verify that it properly closes Advised to drop temps in
Near North Olmsted, OH 44070
Gabriel P
Job Details: 03/05/2020
WASHER WHIRLPOOL WTW4850XQ0 "Replace parts ran calibration and auto test,opt test ok"
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/05/2020
REFRIGERATOR GE PFCS1NJWASS "Cc unit not coolingCustomer also stated the freezer door won’t stay closed, has to tape it shut.Confirmed unit at room temperature in both compartments. Found compressor not running. Checked voltage in to inverter, power in good at 122v ac, signal voltag
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/05/2020
REFRIGERATOR WHIRLPOOL WRF560SMYW01 "Found drain pan clogged with ice and ice all underneath bin steam all ice and clear,opt test ok"
Near Ashtabula, OH 44004
Arthur V
Job Details: 03/05/2020
WASHER WHIRLPOOL WTW4816FW2 Found agitator bolt loose causing noise Tightened and tested with a heavy load. No noise. Op test good.
Near Painesville, OH 44077
Jason N
Job Details: 03/05/2020
RANGE WHIRLPOOL WEGA25H0HN0 Cc unit continues to run after unit shut downCustomer states it will take an hour or more for unit to shutdown after bake cycle is shut off. Advised customer that these units have a cool down cycle after bake cycle end to ensure unit cools down to a safe
Near WARRENSVL HTS, OH 44128
Jason N
Job Details: 03/05/2020
WASHER WHIRLPOOL MVWC6ESWW1 "Cc unit not spinning out clothesCustomer states she has to run several spins cycles to get water out of clothingRan spin and drain cycle, unit spin normal. Ran cycle with clothing load. Filled tub with water then switched over to spin. Unit tub will not
Near Mantua, OH 44255
Brian M
Job Details: 03/05/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cc unit is not cooling Found evap frosted over Ran forced defrost did not workSteamed out heater connectors found that 1 connector was not connected at all Moved and reconnected wire Ran force defrost and steamed evap OP TEST OK
Near Cleveland, OH 44139
Dan H
Job Details: 03/05/2020
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint of pumping noise, confirmed, found unit stuck in continuous drain , canceled, ran diagnostics found f0e5(off balance) error code, Started drain and sound cycle, lid locked unit spun, started normal wash cycle, unit filled to normal wat
Near Brimfield Township, OH 44240
Brian M
Job Details: 03/05/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV Complaint not working Unit was plugged in for several days Found temps in freezer at -1 and 34 in fridge Can not duplicate a non working condition. Also kick plate is now missing and RTM doesn’t want one ordered Also advised that doors have dents and heav
Near Garfield Heights, OH 44125
Corina B
Job Details: 03/05/2020
DISHWASHER WHIRLPOOL WDF560SAFM2 CC that there was soap at the bottom of the unit when done. Checked the power at the control 120 volts to the pump and motor. Replaced the pump and motor from t/s. Ran a calibration. Optest ok. ; used 1 W11085683 (PUMP&MOTOR) from stock
Near Cleveland, OH 44128
Corey L.
Job Details: 03/05/2020
DRYER AMANA NED4655EW1 "Customer complaint dryer won’t stop and is not heating, confirmed, customer using auto dry cycle, unit only getting 120, found threaded fuse not fully threaded in box behind unit, fully installed fuse, unit now getting proper voltage and heating, op test
Near Lakewood, OH 44107
Corey L.
Job Details: 03/05/2020
RANGE AMANA AGR6603SFS0 "Customer complaint oven not lighting just clicking, confirmed, found soot built up on ignitor and it had flexed away from burner, explained how to clean these, only lbr done was flexing ignitor back towards burner no chrg"
Near Moreland Hills, OH 44022
Brian M
Job Details: 03/05/2020
REFRIGERATOR GE ZIS42NYB Cc of water leaking and not cooling Found water leaking from fill tube Found compressor not running and will not start Tapped system found unit to only have 10 psi of pressure with compressor not running System leak Spoke to BJ and quoted customer on reco
Near Brecksville, OH 44141
Jason N
Job Details: 03/05/2020
KITCHEN WHIRLPOOL WDT750SAHZ0 "Installed inlet water valve, no leaks present. Ran wash cycle. Op test good."
Near East Cleveland, OH 44112
Corina B
Job Details: 03/05/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV01 CC that the unit is not making ice. Found the black and white wire not seated in the connection for the ice maker. Will need a new wire harness. Costumer is calling lowes to get an exchange do not order parts.
Near Cleveland Heights, OH 44112
Corey L.
Job Details: 03/05/2020
RANGE WHIRLPOOL WFG520M0BW0 "Customer complaint oven not working, confirmed found igniter open, quoted to replace with ts kit, ok, replaced igniter, op test good; used 1 12400035 (IGNITER XXACADEMY RETURNXX 52.99) from stock"
Near Lorain, OH 44053
Gabriel P
Job Details: 03/05/2020
WASHER WHIRLPOOL WFW75HEFW0 "Replace pump ran Cali test,opt test ok"