Service History 304

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Painesville, OH 44077

Dan H

Job Details: 07/27/2022

"Customer complaint of loud noise, confirmed, noise is coming from gearcase, unit needs new gearcase ; ordrng 1 W11454741 (Gearcase)"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW2

Near Cleveland, OH 44102

Angel

Job Details: 07/27/2022

Replaced cabinet had customer inspect to make sure he was satisfied and ran a auto test. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Amherst, OH 44001

David R

Job Details: 07/27/2022

"Cc unit not working, lights coming on display but not going through cycle. No error codes. Ran quick wash, unit not sensing and just hear humming from motor. Tested capacitor, overloading. Had a cap on truck, not t/s, W11395618. Replaced. Ran a quick cycle. Filling up and working normally. Ran a diagnostics, good. All components working, good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Parma, OH 44129

Marie V

Job Details: 07/27/2022

"Will not make it on time to cust. 25 min driving, to cust, he has to go. Will need office to call cust in the morning to make appointment. ; O-emld tckt"

We serviced a

JENN-AIR RANGE

Model JDS1750FS0

Near Aurora, OH 44202

Brian M

Job Details: 07/27/2022

"Cc unit will not make selections Found ui not responding to all inputs Advised on ui replacement ; ordrng 1 W11039015 (panl-cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Solon, OH 44139

Brian M

Job Details: 07/27/2022

Cc of noise Ran several testCould not duplicate issue

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Cleveland Heights, OH 44106

Angel

Job Details: 07/27/2022

Cc that unit was making a loud scraping sound. Confirmed turned on unit and it was scraping. Took apart and found a drill bit stuck in the front of the drum seal removed and cleared out change and pins that I found as well. Tested unit and now sounds normal. Opt test ok.

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Cleveland, OH 44125

Marie V

Job Details: 07/27/2022

Cc that the unit is not cooling. Confirmed. Took temps 57* fresh food and 20* freezer. Unit was defrosting but it stopped before it was done. Unit will need thermistor and harness. ; ordrng 1 W11342162 (Harness wire) and 1 WPW10384183 (Thermistor)

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC0

Near Painesville, OH 44077

Joe O

Job Details: 07/27/2022

Cc: water pooling in bellowFound debris stuck in bellow drain holes. Removed debris. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Euclid, OH 44123

Joe O

Job Details: 07/27/2022

Cc: water filter stuckFound water filter housing door broken off. Needs water filter housingCustomer showed pop; ordrng 1 W11162042 (housing)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Shaker Heights, OH 44122

Manny

Job Details: 07/27/2022

"Cc unit has lots of condensation in both sides, found gap between liner and bottom of cabinet. Called wpl tl, spoke to rob, sent him pictures. He said try to fill the gap with RTV and that should fix it if not call tl again and let the customer know, Filled the gap with clear silicone, advise customer to monitor the unit and if condensation still present to give their warranty company a call and will take another look."

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Brecksville, OH 44141

Marie V

Job Details: 07/27/2022

"Cc that the unit have a error code. Confirmed. f1e0 user interface failure. Replaced panel, tested both ovens. Op test okBrought core for return"

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near Shaker Heights, OH 44122

Manny

Job Details: 07/27/2022

"Spent 17 mins looking for parking. Cc unit only wash with light loads and that sometimes the unit says 45 mins and 10 mins later says only 10 mins left, ran diagnostics and found code f2e1, ran diagnostics cycle and unit is working properly, customer handed me a load to put in the unit and started a normal cycle, unit started filling, and washing normally, explained to customer that when the unit is sensing it could lower or increase the wash time depending on the load size, unit is working as designed. Opt test ok"

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC0HS02

Near Cleveland, OH 44106

Angel

Job Details: 07/27/2022

Cc that unit was on demo mode but did not know how to turn off that setting. Went to settings and got unit out of demo mode tested unit to make sure functions works and heats. Also explained to them to try to get unit hooked up to the wifi to keep time current and updates as well. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM00

Near Berea, OH 44017

Gabriel P

Job Details: 07/27/2022

"Found both fresh food section evaporator and freezer ice up also found service pointers on both issues gave estimate customer will buy new appliances ; ordrng 1 W10789393 (Control kit) and 1 W11457241 (Pan drip), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIDM00

Near Strongsville, OH 44149

Gabriel P

Job Details: 07/27/2022

"Part came in damage took pictures,re ordering ; ordrng 1 W11098695 (Evap cover)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ00

Near Cleveland, OH 44110

Joe O

Job Details: 07/27/2022

Installed filter housing. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Highland Heights, OH 44143

Corina B

Job Details: 07/27/2022

CC that the u it smells since we replace the agitator. There is nothing other then the detergent and fabric softener that would smell. Air gap for the drain hose. Asked if cust ran a clean cycle. They did. Using 1-2 tablespoons of he detergent. No error codes. Hot and cold are correct. Called t/l JR unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM

Near Kirtland, OH 44094

Corina B

Job Details: 07/27/2022

CC that the door swings open and the door is hard to open. Confirmed. Service pointer W11604003to drill a hole in the drain tube. Leveled the unit. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Cleveland, OH 44102

Angel

Job Details: 07/27/2022

"Cc that unit starts sensing and than just goes straight to done. Confirmed it starts but just says done after couple of seconds noticed that unit tries to lock but wont show on display like if it was locked replaced latch from surplus opt test n/g. Looked underneath and it seems like shifter got stuck on a spin and it senses that its done. Replaced cam and shifter tested unit and started functioning as should it started filling and washing. Opt test ok.; ordrng 1 W11394572 (Latch), used 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF300EWH01

Near Beachwood, OH 44122

Manny

Job Details: 07/27/2022

"Cc unit frosted in the fz, verified and FZ door not closing all the way if door gets pulled all the way out, unit will need fz door slides; ordrng 1 WPW10397636 (slide) and 1 WPW10397635 (slide)"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC1

Near Mentor, OH 44060

Dan H

Job Details: 07/27/2022

"Customer complaint that unit is not drying properly, started normal dry cycle, unit is heating, good airflow out of unit, little airflow outside, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, unit is operating as designed"

We serviced a

WHIRLPOOL DRYER

Model WGD7300XW0

Near Moreland Hills, OH 44022

Brian M

Job Details: 07/27/2022

Cc unit is not blowing Found pulley seized Replaced using dryer repair kit from truck stock OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Eastlake, OH 44095

Corina B

Job Details: 07/27/2022

CC that the door is uneven and the right door is scratched. Confirmed. Found the door scratched and the doors are uneven. Will need a new door and shims. Office to reschedule appointment. ; ordrng 1 LW10858417 (Rt door) and 1 W11178521 (Nameplate) and 4 WP487576 (Shim)s

We serviced a

MAYTAG DRYER

Model MEDB880BW0

Near Rocky River, OH 44116

David R

Job Details: 07/27/2022

Cc unit not drying correctly. Found no airflow going outside. No airflow coming out of back of unit. Found belt to blower housing came off. Corrected and tested. Good airflow. Belt didnt looked ripped or broken. Heavy load might have knocked out of place over time. Unit is good. Op Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Cleveland, OH 44111

David R

Job Details: 07/27/2022

"Cc unit leaking. Leaking from middle, wash motor assembly. Replaced from t/s. Ran diagnostics. Good. All components working, no leaks. Op Test Ok. **Cust wants part numbers for adjusters. Putting on pvr WPW10546503 adjuster WPW10588164 housing WPW10250162 cover ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Willoughby, OH 44094

Corina B

Job Details: 07/27/2022

CC that the freezer door is hard to open and the bin drawer fell off. Confirmed. Found the bottom of the freezer gasket taped to the liner due to the liner not holding the gasket in place. A lot of frost and ice build up on the freezer. Freezer door does not shut properly due to forcing the door open. Will need a new door and rails. Office to reschedule appointment. ; ordrng 1 W11104482 (Door) and 1 W10625067 (Bracket) and 1 W10625068 (Rat rail)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS08

Near Fairview Park, OH 44126

David R

Job Details: 07/27/2022

"Cc unit is cooling now, ice building up on bottom FZ, ice maker not working, unit is older then 5 years. Found icemaker not cycling. New updated drain tube needed. Drain tube is damaged from t/s, will have to order parts and return. Service pointer W10632338E, S38253 covers service pointer PARTS ONLY. *** WPW10503278 control $156.77, WPW10290745 evap harness $126.49. If ever needed. ; ordrng 1 W10884390 (Icemaker) and 1 W10619951 (Tube drain), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ03

Near Mentor, OH 44060

Dan H

Job Details: 07/27/2022

"Customer complaint that unit is not cooling properly, fresh food section temperature at 41 degrees freezer section temperature at -5 degrees evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 07/27/2022

Installed drain pump OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Lakewood, OH 44107

Angel

Job Details: 07/27/2022

Cc that lights were not functioning. Verified and noticed that switch was not functioning removed switch and found one of the wires unplugged plugged it back in and unit started functioning as should and lights working. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG515S0EW1

Near Chardon, OH 44024

Dan H

Job Details: 07/27/2022

"Customer complaint that oven is not heating, confirmed, igniters are not arcing gas valve is good, power to dsi board, unit needs new dsi board, customer does not want repair ; ordrng 1 W11162730 (Dsi board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model GUD27GSSJ1WW

Near Chesterland, OH 44026

Dan H

Job Details: 07/27/2022

"Customer complaint that unit is not working properly, started normal wash cycle, unit filled, motor started and shut off immediately, wash light is flashing like its paused, when start button is pushed motor starts for a second and then stops and pauses, unit needs new control/motor kit, pulley, and sensor support ; ordrng 1 WH49X25738 (Cntrl/motor) and 1 WH12X10514 (Sensor support) and 1 WH01X10608 (Pulley), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Westlake, OH 44145

Angel

Job Details: 07/27/2022

Replaced freezer led and lights started functioning as should. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Chardon, OH 44024

Dan H

Job Details: 07/27/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 64 degrees, freezer section temperature at 15 degrees, found evaporator frozen solid, unit needs new control and defrost thermistor, part is out of stock so not scheduling return appointment ; ordrng 1 W11566851 (Cntrl) and 1 WPW10384183 (Thermistor)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Pepper Pike, OH 44124

Brian M

Job Details: 07/27/2022

Cc of no spin Found capacitor damaged Replaced using back stock OP Test Ok ; used 1 W11428524 (Capacitor) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW00

Near Brook Park, OH 44142

David R

Job Details: 07/27/2022

"Recovered refrigerant, replaced and drier, pulled 28'vac w/ pump, watched, good, charged 5.00 oz r134a. Unit starting to cool. Good pressures. Give 24 hours to return to normal temps. Op Test Ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25EWWH7

Near Eastlake, OH 44095

Corina B

Job Details: 07/27/2022

"Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok found the drain hole not draining. Has the duck bill drain tube, replaced the drain tube from t/s. Scode S38253. Opt test ok ; used 1 WPW10143759 (DRIER), and 1 W10619951 (TUBE-DRAIN) from stock"

We serviced a

FRIGIDAIRE FREEZER UPRIGHT

Model MFU14F3GW8

Near Strongsville, OH 44149

Gabriel P

Job Details: 07/27/2022

"Check heater is good check bi metal show open but thats cause unit was turn off advise customer next time leave unit plug in for 24 hour so plug in unit wait 20 minutes and got correct resistance on bi metal then also force it in to defrost and heater came on it needs defrost timer customer will buy it some where else and install it for him self ,opt test ok ; ordrng 1 5304518034 (Defrost timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near East Cleveland, OH 44112

Joe O

Job Details: 07/27/2022

"Cc: not cooling ff sectionFound evap fan not running, frost building around evap fan. Freezer temps at 5 degrees ff at 70 degrees. Found freezer over stocked. Cleared ice and frost build up. Advised customer on loading. Advised customer to allow 24 hours for temps to adjust. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Broadview Heights, OH 44147

Marie V

Job Details: 07/27/2022

"Cc that the unit got stuck and couldnt open the lid, that the unit is going off balance all the clothes goes in one side. Ran diag no error codes. Tilted 7nit found oil leaking from gearcase. 7nit will need new agitator gear case and will be ordering control and UI. Replaced latch. Leveled unit. Tested dampers. Working properly. Office will contact once they have eta on the parts. ; ordrng 1 W11419171 (Control) and 1 W11478526 (Ui) and 1 W11449841 (Gearcase) and 1 W11260238 (Rotor) and 1 W11550891 (Agitator)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRBL109ESS01

Near Cleveland, OH 44111

Joe O

Job Details: 07/27/2022

Installed control. Programmed. Advised customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Fairview Park, OH 44126

Gabriel P

Job Details: 07/27/2022

"Replace both rails and shaft,opt test ok also switch broke replace from t/s ; used 2 W11384469 (Switch) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Avon, OH 44011

Angel

Job Details: 07/27/2022

Cc that it stopped heating again. Verified and found cutoff open again this time I replaced high limit and cutoff explained to customer that the Vent cant be squished but she doesnt have space to move it over anymore and to see if maintenance can clear out the vent because it seems like it a little clogged but it was to high for me to really see. Tested unit. Opt test ok.; ordrng 1 W10900067 (Cutoff)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Columbia Township, OH 44028

David R

Job Details: 07/27/2022

"Cc unit not cooling properly. FZ all items are frozen, FZ temp is good. In FF only the bottom deli drawer is getting cold and freezing items, other food through are warm. Ice is still being made on door. New service pointer goes over control kit. Seems like refrigerant isnt getting to FF evap. Ordering kit, control and solenoid ; ordrng 1 W11336586 (Control) and 1 W11429989 (Solenoid) and 1 W11533213 (Service kit, both controls)"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW

Near Cleveland, OH 44113

Manny

Job Details: 07/27/2022

"Tenant said unit is working properly again, ran test and Unit is working as designed no error codes in diagnostics or any issues, took new part for return."

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW

Near Cleveland, OH 44113

Manny

Job Details: 07/27/2022

"Replaced control, ran test opt test ok, took core for return"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Andover, OH 44003

Dan H

Job Details: 07/27/2022

"Installed new valve, op test good"

We serviced a

FRIGIDAIRE B/IN REFRIGERATO

Model FPRH17D7KKF1

Near Rocky River, OH 44116

Gabriel P

Job Details: 07/27/2022

"Replace seal and steam gasket,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Cleveland, OH 44113

Manny

Job Details: 07/27/2022

"Cc unit not advancing on cycle, ran diagnostics, no codes found, found cold water line kinked on the back, un kinked hose and ran auto test cycle and calibration, opt test ok"

We serviced a

GE WASHER

Model GTW460ASJ8WW

Near Ashtabula, OH 44004

Dan H

Job Details: 07/27/2022

"Customer complaint of noise, ran drain and spin cycle, ran quick wash cycle, unit filled and began agitating, no unusual noises heard, unit is operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Elyria, OH 44035

David R

Job Details: 07/27/2022

"Cc unit not cooling in FF section, ice build up all around FZ door and some in FZ cabinet. Took pics of frost build up in FZ and moisture build up in FF. Looks like door isnt sealing properly causing issues. Gasket doesnt seem to be issue, can see a slight bow in door. Could be causing warm air to get through. Fans are working. Would replaceFZ door, control, thermistor to evap and FF, steam out all ice and clear all FZ from frost. Ordering parts.** set as 2 count for replacing parts and steaming all ice ; ordrng 2 WPW10384183 (Thermistor)s and 1 W11594670 (Control) and 1 LW10599399 (FZ door, black) and 1 W11178521 (Badge) and 1 WP2212651 (Plunge)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Lorain, OH 44053

Angel

Job Details: 07/27/2022

Cc that unit is not drying. Ran unit and unit is heating and cycling. Verified the vent and it barely has any flow of air vent will need to be cleared out unit is heating properly. Recommended to dryer vent wizards to get issue corrected. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS01

Near Brecksville, OH 44141

Marie V

Job Details: 07/27/2022

"Cc that the unit will stop working, Ui still has lights but inside nothing works. Have to unplug unit and plugged back in to make it work. Took temps 2* in the freezer and 35* in fresh food section. Also check deli control, is good. Ran step 66, manufacturers error codes. E0, no error. Unit will need new control. ; ordrng 1 W10804160 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM354DSS4

Near Cleveland Heights, OH 44118

Joe O

Job Details: 07/27/2022

Installed drain pump. Ran test cycle. Op test ok

We serviced a

KENMORE WALL OVEN

Model 79049533313

Near Brecksville, OH 44141

Marie V

Job Details: 07/27/2022

"Cc that the top oven when in use makes a noise and that the bottom seems Like is taking longer to heat. Turned on bottom oven , preheated to 350 waiter and then took temps. In range. Top oven convect fan once is getting hot it starts to get stuck and makes noises. Will need new convection fan. ; ordrng 1 139008502 (Convect fan) and 1 318398302 (Fan blade) and 1 139021700 (Tube), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Moreland Hills, OH 44022

Joe O

Job Details: 07/27/2022

Installed dispenser. Ran quick test. Ran quick cycle. Placed water mat. Op test ok

We serviced a

JENN-AIR WALL OVEN COMBO

Model JMW2430IM03

Near Brecksville, OH 44141

Marie V

Job Details: 07/27/2022

"Cc that the unit does not works. Confirmed. Ver power. L1 to l2 240V l1 to N 0 volts. Found at outlet, neutral was loose. Corrected issue. Tested unit and preheated oven, Pass. Op test ok no core for return."

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Highland Heights, OH 44143

Joe O

Job Details: 07/27/2022

"Installed stator, rotor, control, dispenser, and ui. Ran quick test cycle. Ran quick wash. Op test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PF0

Near Chardon, OH 44024

Joe O

Job Details: 07/27/2022

"Cc: leakingFound Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard?associated with this type of waterline and advised cust to replace with a copper waterline to?prevent flooding. Unit leaking from supply line. Advised customer we do not do anything with house supply. Need plumber.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Chardon, OH 44024

Joe O

Job Details: 07/27/2022

Cc: latch hangingFound bezel broken. Installed bezel. Tested. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM2

Near Broadview Heights, OH 44147

Marie V

Job Details: 07/27/2022

"Cc that the unit is not working. Confirmed. Found ribbon wire has corrosion on it. Tested unit. Got it to work but it will need panel. ; ordrng 1 W10811169 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR DISHWASHER

Model JDTSS244GS0

Near Chesterland, OH 44026

Brian M

Job Details: 07/27/2022

Installed control OP Test Ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HV07

Near Avon, OH 44011

Marie V

Job Details: 07/27/2022

"Cc that after putting a cup to make his oatmeal in the morning he takes it out and is too hot and burned his hand, and sometimes still not cooked all the way. . Called whirlpool techline spoke with Leon. He said if cookware gets hot after heating it up this is normal or cookware has the issue. Tested unit and is working at this point. The longer you cook the hotter is going to get. Unit is drawing 14.08 amps. Working as designed. Cust will call whirlpool tech line and talk to them."

We serviced a

MAYTAG DRYER

Model MDE4658AYW

Near Chesterland, OH 44026

Brian M

Job Details: 07/27/2022

"Cc unit not powering on Found control getting power but not sending it to knob Needs rotating switch and control ; ordrng 1 W10756689 (cntrl-elec) and 1 37001266 (switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Willoughby, OH 44094

Corina B

Job Details: 07/27/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Columbia Station, OH 44028

David R

Job Details: 07/26/2022

"Replaced thermal fuse, harness, heater and control. Steamed all ice. Heater is operating in diagnostics. Good. Give 24 hrs to return to normal temps. Op Test Ok"

We serviced a

KENMORE DRYER

Model 110.7697211

Near Lorain, OH 44053

Angel

Job Details: 07/26/2022

Cc that unit was not heating. Looked in back and heating element was open and it burnt a wire as well. Fixed wire and replaced heating element. Tested unit opt test ok.

We serviced a

MAYTAG RANGE

Model MGR5775QDW

Near Elyria, OH 44035

Marie V

Job Details: 07/26/2022

"Cc that the oven does not works. Confirmed. Tested oven, no power to ignitor. Took back panel off and found control is shorted. Unit will need new board. Cust will call if they want to continue ; ordrng 1 WP74009227 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Concord Township, OH 44077

Joe O

Job Details: 07/26/2022

"Cc: off balance, not filling with cold on normal cycleFound in quick start guide normal cycle uses warm water for cycle. Warm water is defaulted for normal cycle. Found unit is not properly mounted to pedestal. Advised customer this is an install issue and will have to contact installer to correct the pedestal install. Ran drain and spin. Found unit is very well balanced. Advised customer not being properly bolted to pedestal can cause the unit to abnormally shake and move. Op test ok"

We serviced a

GE DISHWASHER

Model GDT695SMJ5ES

Near Chardon, OH 44024

Joe O

Job Details: 07/26/2022

Cc: not workingFound control is receiving proper power. Ui will not illuminate or allow selections. Needs control and ui; ordrng 1 WD21X25730 (Control) and 1 WD21X23462 (kit svc ui top logic)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Highland Heights, OH 44143

Corina B

Job Details: 07/26/2022

Replaced the freezer led light. Opt test ng. Replaced the ff led. Opt test ok

We serviced a

KITCHENAID RANGE

Model KSGG700EWH0

Near Highland Heights, OH 44143

Corina B

Job Details: 07/26/2022

"Replaced the display. Hated oven to 350*. Tested the control. Bottom drawer does not sit flush, tried adjusting the drawer. Found a screw stripped on the left side. Opt test ok. Brought core back for return ; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Geneva, OH 44041

Brian M

Job Details: 07/26/2022

Installed latch and strike OP Test Ok

We serviced a

MAYTAG DRYER

Model WED8000DW3

Near Amherst, OH 44001

Gabriel P

Job Details: 07/26/2022

"Pulley and rollers squeaking gave estimate replace from t/s,opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS04

Near Cleveland, OH 44111

Gabriel P

Job Details: 07/26/2022

Replace parts opt test ok

We serviced a

MAYTAG DRYER

Model MGDB765FC0

Near Cleveland, OH 44109

Manny

Job Details: 07/26/2022

"Cc that unit had a loud noise, verified and unit making a bad rollers noise, replaced rollers, belt and pulley with pre id parts"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Parma, OH 44134

Manny

Job Details: 07/26/2022

"Cc unit is not dispensing ice but dispense water, verified and hen paddle is pressed only clicking on the control but no motor action, removed ui and checked paddle switch, good continuity, pull unit out and removed control, found triac with signs of electrical burn, unit will need control, motor and solenoid. Parts out of stock office to contact customer for next service appointment ; ordrng 1 W11558182 (Control) and 1 W11310391 (Motor) and 1 WP2152713 (solenoid)"

We serviced a

MAYTAG DISHWASHER

Model MDB4630AWB5

Near Strongsville, OH 44136

David R

Job Details: 07/26/2022

"Cc unit leaking intermittently. Turned on heavy cycle and ran unit over 30 mins. No leaks. Noticed gasket is worn down. Customer noticed door on left side is bowed out. Looks like when unit was pulled someone pulled it from bottom and damaged door assembly, will need gasket and door parts. Customer paying SVC only and sending other information to their warranty. No parts to be ordered. ; ordrng 1 WPW10254547 (Inner door) and 1 WPW10274890 (Door) and 1 W10542314 (Gasket), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GFE28GMKBES

Near Strongsville, OH 44136

David R

Job Details: 07/26/2022

Replaced temp sensors in FF. Good. Give 24 hrs for unit to adjust. Good. Op Test Ok.

We serviced a

ELECTROLUX REFRIGERATOR

Model EW23CS65GS1

Near Chardon, OH 44024

Joe O

Job Details: 07/26/2022

"Cc: not making iceFound temps in freezer at 1 degree, ff at 40 degrees. Found ice maker will not cycle. Ice maker received proper power. Needs ice maker; ordrng 1 5303918344 (ice maker assy), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5YHAXNL03

Near LaGrange, OH 44050

Marie V

Job Details: 07/26/2022

"Cc that u it is taking for ever to make ice, 2 days for 1 batch. Took temps fresh food at 40* and freezer was 40* at the top and 24* at the bottom freezer. Took evaporator off and set temp to coldes. Only 3 lines of coils had frost. U it is loosing refrigerant. Gave estimate for a full sealed system job.; ordrng 1 WP2188823 (Evaporator) and 1 W10309994 (Compressor), used 1 WPW10143759 (DRIER) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Westlake, OH 44145

Marie V

Job Details: 07/26/2022

"Cc that the unit is taking too long to dry and that the unit makes a noise like the drum is hitting the side of the unit. Confirmed noise, found side of unit dented, took pics. Also verify sensor and vent outside. They are good. Explain cust that on mixed loads unit can shut before all the clothes are dry because mostly is reading clothes that are already dry. Can use time dry on mixed loads. Ordering panel. Office will contact once they have eta on the part. ; ordrng 1 W11233548 (Side)"

We serviced a

MAYTAG WASHER

Model a7400

Near Lorain, OH 44052

Angel

Job Details: 07/26/2022

"Cc that washer will not fill. Verified and unit will not do anything at all called BJ to help me diagnose and we found that the switch assembly the fuse was opened will need fuse and switch assembly replaced. Ordering parts.; ordrng 1 Wp22001682 (Lid switch assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Highland Heights, OH 44143

Corina B

Job Details: 07/26/2022

"CC that the unit it is not cooling. Confirmed. 84* in both sections. Ran step 38 and 39 wattage is 81. Tapped system with nitrogen no leaks on the compressor or the condenser lines. Will need a new evaporator and drier. ; ordrng 1 W11291123 (Evaporator) and 2 W11109499 (Drier)s, used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDP01FLSS2

Near Cleveland, OH 44143

Corina B

Job Details: 07/26/2022

"CC that the odor does not close. Confirmed. Found the wheel tab broken and the stop missing on the right side. It will need a stop and wheel. ; ordrng 1 WP8268785 (Wheel) and 1 WP8270136 (Stop), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Lyndhurst, OH 44124

Corina B

Job Details: 07/26/2022

"CC that the ice maker is a block of ice. Confirmed. Found the fill cup blocked with ice. There was frost on the top and back wall due to the door not closing Cleared out the ice, cycling with no leaks. Advised cust the valve could be weeping and need a valve. Cust is going to monitor the ice. ; ordrng 1 WPW10420083 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Chagrin Falls, OH 44022

Joe O

Job Details: 07/26/2022

Cc: silverware rack came outFound rack stops broke. Needs rack stops; ordrng 2 W11545307 (Rack stop)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Fairview Park, OH 44126

Marie V

Job Details: 07/26/2022

"Replaced ice maker. It cycled, op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ0

Near Cleveland, OH 44111

Gabriel P

Job Details: 07/26/2022

"Replace pump assembly,opt test ok"

We serviced a

KITCHENAID ICE MAKER

Model KUIC18NNXS2

Near Lyndhurst, OH 44124

Corina B

Job Details: 07/26/2022

"CC that the drain hose is not long enough in the basement. Advised cust that is a plumber, we do not do install. Drain hose is not attached in the basement.Asked about using white vinegar to do a clean cycle. Call BJ and said should be fine but the cleaner does a better job. Did give customer part number for the cleaner. Unit is making ice. Opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB7749SAM0

Near Cleveland Heights, OH 44106

Corina B

Job Details: 07/26/2022

"CC that the unit does not work. Confirmed found silver migration on the ui cable. Took pic. to replace the ui. Cust does not want to repair. ; ordrng 1 W10811169 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near North Olmsted, OH 44070

Gabriel P

Job Details: 07/26/2022

"Found drain hose on floor correct issue explain customer how has to be install with drain hose ran calibration and auto test pass also ran a cycle pass,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Cleveland, OH 44111

Marie V

Job Details: 07/26/2022

Cc that the right front burner does not works. Confirmed. Replaced burner. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IVBL4

Near North Olmsted, OH 44070

Gabriel P

Job Details: 07/26/2022

"Found no error code but saw that wants a cycle is selected other button lights will come on gave estimate for console they will think about it but unit is working but sometimes it work and sometimes it doesnt so I gave and estimate on console do not order part ; ordrng 1 WPW10250015 (Console), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Lakewood, OH 44107

Marie V

Job Details: 07/26/2022

"Cc that the unit is showing a on display and does nothi. Confirmed. Tried to enter diag, nothing happens, no codes, unplugged dispenser and Ui showed F8E4 float switch. Switch is reading 9ohms. Ordering control and switch. Office will contact once they have eta on the part. ; ordrng 1 W11462458 (Control) and 1 W11462458 (Switch)"

We serviced a

GE OTR MICROWAVE

Model JVM1850DM2CC

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 07/26/2022

"Unit will need magnetron and control panel but is discontinued the panel cannot be fix WB07X11021; ordrng 1 WB27X10880 (Mag), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 07/26/2022

"Customer complaint that is not connecting on app Call whirlpool connect spoke to harmony she guide me to the connections,opt test ok"

We serviced a

MAYTAG DRYER

Model Med5500fw0

Near Geneva, OH 44041

Dan H

Job Details: 07/26/2022

"Installed new motor, op test no good , unit needs new control, blower wheel was not needed and can be returned, did not collect for control since it cost less than motor, customer will need refunded for difference and blower wheel; ordrng 1 W11537215 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW02

Near Mayfield Heights, OH 44124

Brian M

Job Details: 07/26/2022

Cc stuff is freezing Found temp set way to low in fridge Adjusted temps advised to watch

Our Service

Our Training