Macaulay G.

AMANA DISHWASHER ADB1400AGW1 Replaced main control and tested ok.; Job Cmpltd,

Macaulay G.

WHIRLPOOL DISHWASHER MDB8959SFZ4 Replace both top rack tracks. Slides in and out properly now. Tests OK.; Job Cmpltd,

Macaulay G.

WHIRLPOOL REFRIGERATOR WRX735SDBM04 Calibrated water fill. Instructed customer on proper use of refrigerator. Advised to have plumber replace self piercing valve with quarter inch valve. Leveling leg for right roller is missing from installation. Office to order right roller assembly.; ordrng 1 WPW10515762 (roller), schdld next appmnt for 1/24 WED !, saved tckt [SdLink

Corina B.

KSRV22FVMS03 KITCHENAID REFRIGERATOR CC that the im is not making ice. Checked the optics flashes 2 time pause 1 second. Does the same when the flap is closed. Replaced the control from t/s. Brought core back for return. Optest ok. ; used 1 W10757851XXX Job Cmpltd

Brian B.

AMANA MICRO OVEN AMV2307PFS0 Replaced intermittent interlocks. Tested unit. Op test ok.; Job Cmpltd

Brian B.

WHIRLPOOL REFRIGERATOR WRX988SIBM03 Updated with correct part numbers ; ordrng 1 W11087438 (EVAP FAN ) and 1 WPW10389152 (FAN SUPPORT),

Brian B.

WHIRLPOOL WASHER WTW5000DW1 Replaced suspension and shield. Ran test cycle. Op test ng. Control will not power up on normal cycles. Ran diag on main control. 120v and 5v dc are present, but do not have 12v dc on control. Will also need new control. Office to order part; ordrng 1 W11116590 (CONTROL), schdld next appmnt for 1/22 MON !,

Brian B.

WHIRLPOOL RANGE WFE320M0ES1 Removed oven door, replaced vent trim,op Test Ok ; Job Cmpltd,

Brian B.

JENN-AIR REFRIGERATOR JS48SEDBDA emoved ff door. Replaced door hinge and installed new bushing, added silicone grease to help Prolong the life of the new bushing. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Jeff M.

WRS586FIEE00 whirlpool refrigerator File # 7721067125 first time I was here I explain to the customer he needs to replace the waterline to copper. He still yet to do that he did replace the waterline but with the same type of line. I called Whirlpool Tech line they explained me that I was right the only thing that can cause bad tasting water is the waterline. One of the water tubes is missing I’m going to order the water tube he is going to install copper waterline.; ordrng 1 WPW10279882 (WATER LINE

Paul H.

WED66HEBCO whirlpool dryer Checked interior temps, appropriate, cycled on and off correctly, checked air flow outside, poor, recommend venting to outside be cleaned, explained to customer, no issues with dryer;

Paul H.

WRF767SDEM01 whirlpool refrigerator Customer stated LEDs were not working for about a week, now they are working, checked for loose connections, none found, no issues at this time; Job Cmpltd,

Robert A.

WHIRLPOOL DRYER MDE6200AYQ Installed pully asm, op test ok; Job Cmpltd,

Paul H.

KMHS120EBS2 micro oven kitchenaid Replaced door interlocks, opened and closed door multiple times, light cycled appropriately, heated a mug of water, heated fine, op test ok.; Job Cmpltd,

Chad P.

WRT311FZDW00 whirlpool refrigerator Replaced thermostat and removed I.m. For Cust as it is not hooked up to water. Op test ok. ; Job Cmpltd,

Corina B.

AGR5330BAS3 AMANA RANGE Replaced the control. Heated oven to 350*. Optest ok. ; Job Cmpltd

Chad P.

MVWB765FW maytag washer Unit stored fault for over load. Drive system is free. Cleared fault. Unit is able to agitate and spin. Valves check good. Pump checks good. Unable to duplicate issue. Op test ok. ; Job Cmpltd,

Corina B.

GHDP490EF5WW GE DRYER Replaced the belt. Optest ok. ; Job Cmpltd,

Chad P.

VED6505GW0 crosley dryer Found start winding open on motor. Replaced motor. Op test ok. ; used 1 279827 (MOTOR) from stock, Job Cmpltd

Corina B.

MVWC425BW1 MAYTAG WASHER CC that the unit is not filling with water. Ran diag F8E1 – NO FILL, LONG FILL. Found the hot water valve is turned off do to the shut off valve is leaking. Will need a plumber to fix the shut off valve. Cleared codes. Optest ok. ; Job Cmpltd

Robert A.

JENN-AIR REFRIGERATOR JFC2290VTB5 Found rt ff door switch broken off, needs switchCust to contact jaAnd let us know; ordrng 1 WP12466104 (SWITCH22.68),

Dan H.

MHW5500FW1 MAYTAG WASHER Customer complaint that unit is leaking, Ran test cycle, no leaks found, repeated several times with same results, unit is operating as designed ; Job Cmpltd

Robert A.

WHIRLPOOL RANGE KFGG500EBS2 Talked w/cust set bake 300, let preheat for 30 min, recalibrated temp, op test ok; Job Cmpltd,

Dan H.

WFG505M0BS3 WHIRLPOOL RANGE Customer complaint of bright orange flame, gold screws customer has are propane orifaces for propane conversion, all burners produce normal looking flames, unit is operating as designed ; Job Cmpltd

Dan H.

WFG745H0FS1 WHIRLPOOL RANGE Installed new dsi board, op test good ; Job Cmpltd

Robert A.

AMANA MICRO OVEN AMV2307PFS0 Found door switches bad, replaced, op test ok; Job Cmpltd,

Macaulay G.

FRIGIDAIRE REFRIGERATOR LGHC2342LP1 Cleared drain with steamer. Used dish soap and water to cleaned clog in drain tube. If this occurs again, I would advise to replace drain tube.; Job Cmpltd,

Macaulay G.

FRIGIDAIRE DISHWASHER FBD2400KW3A Dishwasher not draining fast enough in cycle. Drain hose is clogged and pump is struggling to drain. Needs both replaced. Customer does not want to repair. Office has credit card on file. ; Job Cmpltd,

Macaulay G.

WHIRLPOOL SXS REFRIGERATOR WRS325SDHZ00 Water line from supply to filter is completely broken. Adjusted doors. Damage to liner from delivery installers putting wrong drawer into bottom shelf. Office to order inlet line.; ordrng 1 W11162040 (INET LINE), schdld next appmnt for 1/22 MON !,

Macaulay G.

WHIRLPOOL RANGE WEG745H0FS0 Replaced main control board and electronic control board. Tested ok.; Job Cmpltd,

Macaulay G.

WHIRLPOOL SXS REFRIGERATOR WRS325SDHZ00 Water line from supply to filter is completely broken. Adjusted doors. Damage to liner from delivery installers putting wrong drawer into bottom shelf. Office to order inlet line.; ordrng 1 W11162040 (INET LINE), schdld next appmnt for 1/22 MON !,

Macaulay G.

WHIRLPOOL REFRIGERATOR WRX735SDHZ00 Checked and reseated all connections for water dispenser. Tested several times and did see water drip. Valve is staying open slightly after water dispenser is used. Office to order water inlet valve.; ordrng 1 W10913947 (valve), schdld next appmnt for 1/24 WED 8-11,

Robert A.

FRIGIDAIRE REFRIGERATOR LGHB2867PF7A Found fill tube frozen, i/m not cycling, needs water valve and i/m ui has didgets out, needs ui; ordrng 1 242058230 (UI) and 1 242253002 (WATER VALVE) and 1 243297606 (I/M FF), schdld next appmnt for 1/22 MON ! [**],

Robert A.

MAYTAG DISHWASHER MDB7749SAW1 Found ribbon cable discolored, needs ui, pointer W10732429B , called wptl steve Said part only covered s code s2546Sr# 7721030694Cust to let us know; ordrng 1 W10811166 (PANEL),

Robert A.

WHIRLPOOL OTR MICROWAVE WMH53520CS6 Found control not reading door switches, replaced switches, op test ok; Job Cmpltd,

Robert A.

WHIRLPOOL DISHWASHER WDT970SAHV0 Ran diagnostics no response from ui, f4e3 wash motor not running, reset connections on ui and c/b ng, put power to washmotor, ng, needs ui cb and sumpOfr. 1606002365; ordrng 1 W10897417 (UI) and 1 W10904715 (CONTROL) and 1 W10917114 (SUMP), schdld next appmnt for 1/22 MON ! [**],

Robert A.

GE REFRIGERATOR PSI23MGTAWV Installed heater kit. Thawed water line, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Chad P.

NEC3120FW whirlpool laundry center Installed start switch. Op test ok. ; Job Cmpltd

Paul H.

WMH31017FW0 whirlpool microwave Door interlock issue, replaced from t/s, opened and closed door multiple times, light cycled appropriately, heated a mug of water, heated fine, op test ok ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,

Paul H.

KUDS30IXSS1 kitchenaid dishwasher Replaced adjusters, verified smooth operation in and out of tracks, verified proper raising and lowering, op test ok.; Job Cmpltd

Jeff M.

110.79422801 kenmore dryer O found a sock in the fan

Paul H.

AMV2307PFS0 amana micro oven Replaced interlocks, unit not powering up, bad thermal fuse, replaced from t/s, tested by opening and closing door a few times, light cycled appropriately, heated a mug of water, heated fine, op test ok; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd

Paul H.

WRF757SDEM01 whirlpool refrigerator RC defrost issue, need to replace thermistor, EVAP cover has tabs broken, needs replaced also; ordrng 1 W11033168 (HARNESS ) and 1 WPW10501260 (cover-evap)

Jeff M.

MEDX655DW maytag dryer A hook the machine up to a power source and the machine did not duplicate and funny noises it sounds good to go; Job Cmpltd

Jeff M.

MEDX655DW maytag dryer A hook the machine up to a power source and the machine did not duplicate and funny noises it sounds good to go; Job Cmpltd

Chad P.

KUDS01FLSS6 kitchenaid dishwasher Found unit stored fault for stuck key. Found membrane on console pealing open and exposing interface. Also moisture is getting around door seal and disp gaskets are missing. Needs all replaced. ; ordrng 1 8193942 (seal) and 1 W10775980 (CONSOLE) and 1 WP8268383 (CHOPPER) and 1 WP8270168 (INTERFACE) and 1 WP8558129 (DISP)

Chad P.

WMH53520CS7 whirlpool microwave Installed hangers. No touch up. Need to reorder. ; ordrng 1 72113 (tuchup)

Jeff M.

WFW92HEFC0 whirlpool washer Installed new part unit op tested good ; Job Cmpltd,

Jeff M.

NED4655EW1 amana dryer Installed new part unit op tested good. The roller was broken ; Job Cmpltd

Jeff M.

WDT720PADM2 whirlpool dishwasher Installed new part unit op tested good ; Job Cmpltd

Dan H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Installed freezer section door, op test good ; Job Cmpltd

Paul H.

CGM2745FQ0 dryer whirlpool 800|662-3587, commercial Techline, spoke with Chris, per Techline temps are correct, stated that issue is an airflow out issue, foil type venting, kinked, explained to customer, temps were cycle on at 110F, cycle off at 175F. Unit working correctly ;

Paul H.

WRF989SDAW00 whirlpool refrigerator WRF989SDAW00

Corina B.

RF386PXGQ WHIRLPOOL RANGE CC that the unit right front burner does not work. Found the right back burner switch is seized. Cust want to replace the left rear switch, also? ; ordrng 1 WP3148952 (switch-inf) and 1 WP3149404 (switch-inf), schdld next appmnt for 1/24 WED

Corina B.

KMHS120ESS5 KITCHENAID MICROWAVE Replaced the harness. Optest ok. ; Job Cmpltd

Dan H.

WTW5000DW1 WHIRLPOOL WASHER Customer complaint that unit is not advancing to wash cycle, found drain hose not installed, ran diagnostics found f8e1(long/no fill) error code, installed drain hose, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd

Dan H.

RBD275PDQ12 WHIRLPOOL WALL OVEN Customer complaint thais nothing is working, display is blank, control is recieving 120vac, unit needs new control, part is no longer available

Macaulay G.

WHIRLPOOL DISHWASHER MDB8959SFZ4 Replace both top rack tracks. Slides in and out properly now. Tests OK.; Job Cmpltd,

Brian B.

WHIRLPOOL REFRIGERATOR WRF560SMYW04 , Replaced damper control. Tested unit. Op test ok.; Job Cmpltd,

Brian B.

WHIRLPOOL REFRIGERATOR WRF560SMYW04 Replaced damper control. Tested unit. Op test ok.; Job Cmpltd,

Paul H.

WRX735SDBM00 whirlpool refrigerator Customer there is a drip on the fridge pan,took back panel to verify why, debris in drain tube, customer to clean to save on labor;

Paul H.

Dan H.

WEG745H0FH0 WHIRLPOOL RANGE Customer complaint that left rear burner is not lighting, found left rear ignitor broken, unit needs new ignitor; ordrng 1 W11050467 (igntr-surf), schdld next appmnt for 1/24 WED

Brian B.

KITCHENAID MICROWAVE KBMS1454SSS1 Found display not responding. Removed unit from wall and removed covers. Found main fuse open. Used circuit breaker device to test unit. When started, primary circuit pulling 40 Amps. Checked transformer and high voltage capacitor. Found wire from trans to cap is shorted to case. Repaired wiring and replaced fuse. Tested unit. 16 Amps on primary side. Op test ok.; used 1 W10138793 (FUSE, MICROWAVE) from stock, , Job Cmpltd,

Robert A.

KITCHENAID COOK TOP KECC508RPB04 Found rt front element open; ordrng 1 WP8285230 (RF ELEMENT100.21), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 1/24 WED !,

Robert A.

WHIRLPOOL WASHER WTW5000DW1 Ran diognastics, 7-1 sensor fault, 7-7 motor did not hit target speed, basket free, connections good, replaced shifter, ran recal, good, tested water level, good, op test okNote all water does not go in at onceWorking as designed; used 1 W10913953 (ACTUATOR) from stock, Job Cmpltd,

Robert A.

WHIRLPOOL WALL OVEN WOS51EC0AS04 Found t fuse open, jumped out tested unit, good, no codes, cooling fan working, replaced fuse, op test ok; used 1 WPW10545255 (FUSE-THRML) from stock, Job Cmpltd,

Dan H.

WFG320M0BW0 WHIRLPOOL RANGE Installed new control, op test good. ; Job Cmpltd

Dan H.

MVWX655DW0 MAYTAG WASHER Customer complaint that unit is not spinning clothes out, ran diagnostics found f0e5(off balance), f0e2(over suds condition), f2e1(stuck key), and f7e1(basket speed fault) error codes, cleared, tachometer test passed, ran drain and spin cycle with 6 wet bath towels, unit did not spin clothes out, loud grinding noise coming from gear case, found gear oil all over under unit, found hub stripped out unit needs new gear case and hub; ordrng 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase), schdld next appmnt for 1/24 WED

Paul H.

LGQ8611LG1 whirlpool dryer Found belt broken, checked all rollers and idler, good, not sure what caused belt to break, just needs a belt, ; used 1 341241 (BELT) from stock

Paul H.

WED7000DW1 whirlpool dryer , UI is cracked, pads not working intermittently, need UI; ordrng 1 W10914511 (CONSOLE)

Paul H.

MVWB835DW1 maytag washer Customer show us a video of a squeaking sound ,we start a cycle to see a better understanding of why is making that squeak noise, makes sound while filling and slow spinning at the beginning of the cycle, cannot pinpoint origin of sound, based on functions during sound ordering valve and slider, one of these two have to be the culprit ; ordrng 1 W10734521 (slider) and 1 W11165546 (VALVE)

Alice M.

WTW8800YC1 whirlpool washer Replaced the bearing,ran a diagnostics test and it functioning great

Jeff M.

MVWC360AW0 maytag washer The unit was not draining correctly. I remove the drain pump could not find any issues replaced with truck stock drain pump unit tested good; used 1 WPW10276397 (PUMP ASM, DRAIN) from stock, Job Cmpltd

Jeff M.

WFG520S0FS0 whirlpool range Installed new part unit op tested good ; Job Cmpltd

Jeff M.

WMH53520CB4 whirlpool micro oven Installed new part unit op tested good ; Job Cmpltd

Macaulay G.

KITCHENAID RANGE KSGB900ESS1 Replaced control panel and bezel. Tested ok.; Job Cmpltd,

Macaulay G.

WHIRLPOOL WASHER MVWB880BW0 Leveled washer and ran through test cycle. Tested ok. Basket is leaning farther towards the back than it is designed to. Office to order suspension.; ordrng 1 W10440786 (suspension), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 1/23 TUE 1-4,

Macaulay G.

KITCHENAID DISHWASHER KUDS30IXBL6 Pump motor on dishwasher is not pushing the water enough to turn spray arms, wheels are missing from bottom rack wheel assemblies, and spray support piece is stripped. Office to order pump motor, spray arm support and bearing, and four bottom rack wheels sets.; ordrng 4 W10195416V (dish rack wheel)s and 1 WP8268340 (bearing) and 1 WPW10077898 (suport-arm) and 1 WPW10757217 (motor-pump), schdld next appmnt for 1/23 TUE !

Macaulay G.

MAYTAG DISHWASHER MDB4949SDZ0 Found no issues with dishwasher. No loose wires or connections. Tested and filled ok.; Job Cmpltd,

Macaulay G.

WHIRLPOOL REFRIGERATOR WRS325SDHZ00 Found no issue with refrigerator. Defrost heater and thermostat test ok. Refrigerator was plugged in upon arrival to be able to put into defrost manually. Otherwise, refrigerator tested ok.; Job Cmpltd,

Macaulay G.

KITCHENAID SXS REFRIGERATOR KSC23C8EYY02 Customer stated that there was frost built up on the cover to the fresh food evaporator. Customer allowed two days for refrigerator to defrost. Upon arrival, no frost had been built up yet. Found that thermistor tested ok. But defrost mode was set to automatic defrost. This can cause extensive frost to build up if the frost has not had an appropriate amount of time to defrost. Set the defrost mode to a manual 8 hour defrost cycle to decrease the amount of frost that builds up on fresh food evaporator.; , Job Cmpltd,

Macaulay G.

WHIRLPOOL DISHWASHER MDB8600AWS Replaced door latch kit. Tested ok.; Job Cmpltd,

Macaulay G.

WHIRLPOOL RANGE MGR6772BDS Replaced main control board. Preheated oven and tested ok. Set temperatures properly.; Job Cmpltd,

Macaulay G.

WHIRLPOOL WASHER GHW9400PW0 Cleared out drain pump, found very little of anything blocking pump. Drain line itself was built up with residue. Advised customer to use Affresh tablets to help with cleaning washer hose.; , Job Cmpltd,

Brian B.

WHIRLPOOL REFRIGERATOR WRF954CIHZ00 Replaced boards. Customer also said Icemaker no longer works. Ran diag, step 97, I/m fill.. no water into Icemaker. Disconnected water tube at hinge, ran test again, water at top of door. Water line inside door is frozen. Removed Icemaker. Found fill tube heater wiring broken. Wire is also broken back inside door. Will need to order new door as wiring cannot be repaired. Will r/s Cust for 2 weeks out, but office can r/s. Oils not find door on lookup. Office to research and call

Brian B.

WHIRLPOOL OTR MICROWAVE WMH53520CS5 Tested blower motor. Blower is working normally. This unit has a separate fan that runs when micro is on. CC that when doing sensor cooking she sometimes gets a high humidity warning on display. Called whirl TL, Joel, 7721054691. He said that message is not an error, but advises customer that humidity is too high at the moment to do sensor cooking. He advises running blower fan and then try again in a little while, or use timed. Ran diag and checked humidity sensor and ntc sensor. Values were within specs. TL said unit operating as designed. Also, instructions on popcorn bag say do not use popcorn button, but use timed. Brought back blower motor for return to vendor.; Job Cmpltd,

Gail V.

LG WASHER WM1812CW Installed sensor, ran spin, op test okPlease bill to ab; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Macaulay G.

MAYTAG DRYER ELE MGDB835DW3 Instructed customer on proper use of touch panel.; Job Cmpltd,

Macaulay G.

KITCHENAID DISHWASHER KDFE304DBL0 nstalled new main control board and user interface. Tested ok.; Job Cmpltd,

Macaulay G.

WHIRLPOOL REFRIGERATOR WRX735SDBM04 Calibrated water fill. Instructed customer on proper use of refrigerator. Advised to have plumber replace self piercing valve with quarter inch valve. Leveling leg for right roller is missing from installation. Office to order right roller assembly.; ordrng 1 WPW10515762 (roller), schdld next appmnt for 1/24 WED !,

Dan H.

JGC7636BS00 JENN-AIR COOK TOP Installed new cooktop, op test good ; Job Cmpltd

Macaulay G.

MAYTAG WASHER MVWX655DW1 Found washer completely out of level. Leveled washer and ran through several test cycles. Tested ok. Ran through spin ok. Advised customer to dilute fabric softener with hot water. In detergent dispenser, level piece was not attached. Fixed alignment of drain line. All tests ok now.; Job Cmpltd,

Dan H.

AMV2307PFS0 AMANA MICRO OVEN Customer complaint of open/close door error, confirmed, installed new cams and switches, op test good ; Job Cmpltd

Dan H.

SF315PEPB1 WHIRLPOOL RANGE Customer complaint that outside of oven is too hot, started bake for 500 degrees, oven door gasket is in good condition, oven door outside temperature ranging from 140 - 190 degrees, found service pointer addressing oven door being hot to touch, pointer say to replace oven door, part number given is no longer available, called whirlpool safety department gave diagnosis, safety said to call techline to see what outside temperature of oven should be, called whirlpool techline spoke with Austin, glasses are allowed to reach 170 degrees, techline says door is available just not stocked, recommends replacing door, customer does not want repair at this time

Brian B.

GE DISHWASHER GDT655SGJ0WW Found top console cover tabs broken off. Needs new console cover and console top. Customer does not want to fix at this time... estimate only do not order parts customer said that we have there tax exempt form at on file at office. Customer paid service call; , Job Cmpltd,

Robert A.

KITCHENAID REFRIGERATOR KUIX305ESS1 Installed valve, drain hose, turned on water, plugged in and turned on, watched unit, starting to make ice, op test ok; Job Cmpltd,

Robert A.

AMANA RANGE AGR6603SFW0 Cc oven clicking and not igniting at times, ran diagnostics, good, tightened grounds on burner, reset ignitor, insulated wire behind drawer, op test ok; Job Cmpltd,

Robert A.

ROPER WASHER RTW4516FW1 Ran diagnostics, no water entering unit, cold water valve screen clogged, cleared, tested valve, good, ran recal cycle, op test ok; Job Cmpltd,

Robert A.

MAYTAG DRYER LDG8506AAE Found blower wheel broken, needs wheel; ordrng 1 Y303836 (BLOWER WHEEL), , schdld next appmnt for 1/24 WED !,

Paul H.

MVWB855DC1 whirlpool washer Clothing is getting a white residue on it, fits pointer W11042572, ordering kit to repair; ordrng 1 W11111454 (CNTRL KIT),

Paul H.

WED7300DW1 whirlpool dryer Replace CNTRL elec. still not heating, found centrifugal switch not closing now, need to replace motor, blower wheel will break if I continue to try removing, ordering motor and blower; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)

Paul H.

MVWC415EW2 maytag washer Replaced agitator, WASHPLATE, and screw, properly secured now, op test ok.; Job Cmpltd,

Jeff M.

MEDX655DW1 maytag dryer The part has arrived damaged I was unable to see the dent until after install the machine as it rotates it sways dramatically because the front is dented.; ordrng 1 W10899578 (DRUM)

Jeff M.

AES17AWF speed queen dryer Installed new part unit op tested good ; Job Cmpltd

Jeff M.

665.13923K010 kenmore dishwasher Installed new part unit op tested good ; Job Cmpltd

Jeff M.

EW30EF65GSH electrolux range Install the new part another portion of the user interface lite up unfortunately customer does not want to push forwar and would like a refund;

Paul H.

KEYL410BWH1 kitchenaid dryer Hi-limit open, causing no heat, office had me call AHS for auth, explained problem, auth 233NPWL, ; used 1 279769 (THERMAL CUTOFF) from stock, Job Cmpltd,

Chad P.

KDTE104ESS2 kitchenaid dishwasher , Found small amount of standing water in unit. Adjusted drain line under sink. Unit drained out. Ran service mode. No stored faults. Completed with out fault. Advised on cleaning unit and filters. Op test ok. ; Job Cmpltd

Dan H.

FFGF3011LWD FRIGIDAIRE RANGE Customer complaint that oven is not heating, confirmed, found ignitor not glowing, installed new ignitor, op test good ; used 1 12400035 (IGNITOR) Job Cmpltd

Corina B.

GSC25C4EYY03 WHIRLPOOL REFRIGERATOR Replaced the thermistor. Optest ok. ; Job Cmpltd

Paul H.

MZF34X16DW01 maytag freezer Found defrost drain frozen, causing unit to drain from a port on drain tube, unit is in a shed, no way to prevent apart from heating shed, ran hot water through tube and cleared ice, should not leak for a while, explained to customer ; Job Cmpltd

Paul H.

AMV2307PFS0 amana microwave , Interlock issues,replace with a new one; Job Cmpltd

Paul H.

MVWB765FC1 whirlpool washer Replace dispenser,ran diagnostics test 51and pass good,we level washer all good,no leaks; Job Cmpltd,

Paul H.

MVWX655DW1 maytag washer Ran diagnostics, f5e2 lid lock,clear,ran auto test , tested fine,doing a calibration test,lock was fine,calibration test is fine ; Job Cmpltd,

Chad P.

FGHS2634KE0 frigidaire refrigerator Found unit not plugged in. Plugged unit it and it started to cool. All fans and lights working correctly. Advised to monitor. Op test ok.

Chad P.

KOCE500ESS05 whirlpool microwave Found two lower screws on convection fan loose. Tightened and ran convect bake. Noise was reduced. Advised to use as normal. If noises return or louden contact wpl back for service. ; Job Cmpltd

Chad P.

KRMF706ESS01 whirlpool refrigerator Installed pad and spring. Op test ok. ; Job Cmpltd

Chad P.

WRS571CIDW01 whirlpool refrigerator Confirmed damper knocking. Replaced. Op test ok. ; Job Cmpltd

Corina B.

KOSE507EBS02 KITCHENAID RANGE CC that the unit is not flush with the cabinet. Found the wood that the unit is sitting on is starting to sink, causing the unit to not be flush with the cabinet. Will need an installer to fix the unit. Optest ok.; Job Cmpltd

Chad P.

MSD2578VEM00 maytag refrigerator Installed compressor. Charged unit. Evap frosted over and unit is now cooling. Advised to allow 24 hrs for normal operation. Op test ok. ; Job Cmpltd

Corina B.

WRX986SIHZ00 WHIRLPOOL REFRIGERATOR Cc that the doors are not leveled. Leveled the doors. Optest ok. ; Job Cmpltd,

Dan H.

MEDC300BW0 MAYTAG DRYER Customer complaint that unit is not drying, unit would not start, found thermal fuse open, jumped out, unit heated, installed new thermal fuse, op test good ; used 1 3392519 ([Alt for WP3392519) from stock, Job Cmpltd

Dan H.

MEDC300BW0 MAYTAG DRYER Customer stated at door dryer is working just fine, no need for service; Job Cmpltd

Dan H.

MVWC425BW0 MAYTAG WASHER Customer complaint that unit is not spinning, ran diagnostics found f7e1(basket speed fault) and f7e7(motor unable to reach target rpm) error codes, ran tachometer test, optical sensor is not reading basket, unit needs new actuator, installed new actuator, op test good ; used 1 W10006355 ([Alt for WPW100063) from stock, Job Cmpltd

Dan H.

LFBD2409LW0B FRIGIDAIRE DISHWASHER Customer complaint that spray arm fell off and melted, no damage to mounts, installed new spray arm from customer stock, op test good ; Job Cmpltd

Dan H.

LFBD2409LW0B FRIGIDAIRE DISHWASHER Customer complaint that unit is leaking, found water leaking passed door seals, unit needs new door seals; ordrng 1 154827601 (gasket) and 1 809006501 (gasket), schdld next appmnt for 1/23 TUE

Corina B.

WFW7540FW0 WHIRLPOOL WASHER CC that the clothes are still wet at the end of the cycle. Ran a normal load and a drain and spin. Unit is on a skid when machine tries to go into a high spin unit stops from the machine shaking. Shimmed the skid to stop the shaking. Adjusted the legs. Advised cust to use 1-2 tablespoons of detergent and the clean the bellow out. Optest ok. ; Job Cmpltd

Dan H.

KRFC704FPS00 KITCHENAID REFRIGERATOR Installed new user interface, op test good ; Job Cmpltd

Dan H.

KDTE104ESS3 KITCHENAID DISHWASHER Installed new user interface, op test good ; Job Cmpltd

Corina B.

MVWX655DW1 MAYTAG WASHER CC that the unit stopped in mid cycle and would not drain or come back on. Checked outlet, good. Checked for voltage at the control 120v. Will need a new control. Called SM to order part. ; ordrng 1 W11116592 (CONTROL), schdld next appmnt for 1/23 TUE

Corina B.

ZVB36SH1SS GE COOKTOP Replaced the switch. The knob does not fit on the switch. When attaching the knob it falls off.

Brian B.

FRIGIDAIRE REFRIGERATOR FGHC2342LF3 Cc that unit is not crushing ice. Found broken container and melted cube solenoid. Will need both. Will give est. office to order parts. Send parts to office.; ordrng 1 241675704 (solenoid assy 5422) and 1 241914703 (ice container assy 16819), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 1/23 TUE !,

Brian B.

WHIRLPOOL COOKTOP ELETRIC WFE525S0HZ0 CC that RF burner goes to high when on low. Replaced burner control switch that was pre ID’D. Tested unit. Op test ok.; Job Cmpltd,

Brian B.

MAYTAG DRYER MEDX500XW0 Cc that dryer was not drying good enough. Found vent hose to be newer, but way to long.. advised that her 3 inch outlet should be a 4 inch outlet.. pulled front cover off and found lint all around bottom of dryer and next to the heating element. Advised customer to clean vent every time. Pulled unit apart and cleaned up inside, also greased the Bearings. ; , Job Cmpltd,

Brian B.

WHIRLPOOL OTR MICROWAVE WMH31017FS0 Found line fuse open. Replaced harness and also fuse from t/s. Tested unit. Op test ok.; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd,

Robert A.

JENN-AIR WALL OVEN JJW2830WS02 Found interior lights not working, ran through diagnostics, reset model, tested door switches, door locks, and lights, rebooted system, op test ok; Job Cmpltd,

Robert A.

MAYTAG FRONT LOAD WASH MHW6000XW0 Inspected seal, reinstalled seal spring, ran diagnostics, no codes, ran test cycle.Op tast ok;, Job Cmpltd,

Robert A.

MAYTAG WASHER MVWC565FW0 Ran diagnostics, off bal load, stuck button, cleaned power button, now working, leveled unit, ran recal cycle, op test ok; Job Cmpltd,

Robert A.

MAYTAG WASHER MVWC565FW0 Ran diagnostics, off bal load, stuck button, cleaned power button, now working, leveled unit, ran recal cycle, op test ok; Job Cmpltd,

Robert A.

WHIRLPOOL MICROWAVE WMH31017FW Found door switches warn, not working correctly, replaced, op test ok; Job Cmpltd,

Chad P.

WRF560SEYM04 whirlpool refrigerator Installed damper. Op test ok. ; Job Cmpltd,

Chad P.

NTW4516FW1 amana washer Found lid lock failed. Unit now not stating. No other faults detected. Replaced lid lock and ran normal wash. Op test ok. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,

Paul H.

MVWB835DW1 maytag washer F62 is communication error,the UI is not talking to ACU,order both ; ordrng 1 W10861510 (console) and 1 W11024149 (CONTROL BOARD)

Paul H.

KUDS01FLBL6 kitchenaid dishwasher Claim led blink 7 times,ran a diagnostics test ,the heater element is bad,need to order,; ordrng 1 WPW10082892 (heater)

Paul H.

KHMS2050SSS3 microwave kitchenaid Replacing vent support,; Job Cmpltd,

Paul H.

WRX735SDHZ00 whirlpool refrigerator Crisper drawers are sticking, both appear to have bent tracks on RH side, shelves seem warped as well, ordering all parts; ordrng 2 WPW10345310 (shelf-glas)s and 2 WPW10346890 (slide)s and 2 WPW10346891 (slide)s and 2 WPW10366647 (pan-snack)s and 2 WPW10385043 (rail)s and 2 WPW10396909 (front-pan)s

Paul H.

NED4655EW1 amana dryer Need to order the rear bulkhead,this is 4 time for same issues, bulkhead must be warped where shafts connect, ordering new shafts as well; ordrng 1 W11178667 (BULKHEAD) and 1 WPW10359269 (shaft) and 1 WPW10359270 (shaft),

Paul H.

WTW5600XW0 whirlpool washer Mold concerns inside dispenser, dispenser is broken as well, ordering both dispenser and housing, called Techline about mold issue, spoke with Bruce, bleach and hot water once a month or so, also recommended leaving drawer open when not in use to air dry, explained to customer ; ordrng 1 W11158805 (HOUSING ) and 1 WPW10658443 (drawer),

Paul H.

M1TXEGMYW01 whirlpool refrigerator Replace the diffuser, changed labor to 89.00 to help out. Thermostat is mounted correctly and diffuser is installed properly, should correct issue.

Jeff M.

MVWB835DW1 maytag washer Installed new part unit op tested good ; Job Cmpltd,

Jeff M.

LGHB2867PF3 frigidaire refrigerator Installed new part unit op tested good ; Job Cmpltd

Corina B.

KUDS02SRSS1 KITCHENAID DISHWASHER CC that the dishes are not getting clean. Found a pin hole in the intake hose. The door latch will not latch. Will need a new latch and intake hose. Called SM to order parts. ; ordrng 1 8193830 (latch asy) and 1 W10878507 (hose-fill), schdld next appmnt for 1/23 TUE

Corina B.

WRX735SDBM03 WHIRLPOOL REFRIGERATOR CC that the unit is freezing food on the left hand side and the ice maker is not working. Ff 35 fz 5. Checked im 120v. Ff setting is at 40 fz 0. The return and intake are clear. Gaskets are good. Called tl Joel file # 77240166 said since the im is not working, it's producing cold air which will cause the left side to fz. Turned im off. Called SM to order part. ; ordrng 1 WPW10300024 (icemaker), schdld next appmnt for 1/23 TUE

Corina B.

MVWB765FW1 WHIRLPOOL WASHER CC that the unit leaks at the right hand corner and there is soap residue on clothes. Advised cust to use 1-2 tablespoons of detergent. Checked the drain hose, good. Found the soap dispenser has a hairline crack. Will need a new soap dispenser. Called SM to order part. ; ordrng 1 W11172234 (DISPENSER), schdld next appmnt for 1/23 TUE

Dan H.

WDT720PADM3 WHIRLPOOL DISHWASHER Customer complaint that unit is not draining, confirmed, found drain hose frozen, cleared out, unit drained, unit is operating as designed ; Job Cmpltd

Dan H.

KEBS179BSS00 KITCHENAID WALL OVEN Installed new control and oven temperature sensor, op test good ; Job Cmpltd

Dan H.

KFIS29PBMS00 KITCHENAID REFRIGERATOR Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, op test no good, compressor never started, ordering new compressor ; ordrng 1 W10276644 (compressor), schdld next appmnt for 1/23 TUE

Corina B.

WED86HEBCO MAYTAG DRYER CC that the unit is not drying well. Started unit high setting 175.4 to 97 then started to cycle back on. Medium heat 156 to 97 then cycled back. Checked the moisture sensor in diag, no beep. Unit is stacked. Cust will have to pull unit down. Will need the harness to the sensor. Cust does not want to repair at this time. ; Job Cmpltd

Brian B.

KITCHENAID REFRIGERATOR KSSO48QTX00 Cc that ice machine was not dispensing, took apart ice dispenser defrosted it with steamer it was frozen to door. Took front facia for ice/ water dispenser, removed dispenser board and found stepper motor to be out of alignment, causing warm air to blow back up into ice container making it defrost then freeze into big chunks.... placed stepper motor back in ice dispenser working ok....Cc that water was coming out and then stopping. Called TL, Tebor... said to ohm wires from bottom of door to dispenser board, no wire shortages.. said to replace dispenser board. Called and ordered part from Automatic Appliance they had the last one in the country.. Ordered part bc office was closed and last one in the country.. Part is ordered and will be shipped to customer and bill will go to officeCustomer requests that Brian and I to return to complete the job....; ordrng 1 WPW10151237 (DISPENSER CONTROL 29590), used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Brian B.

JENN-AIR RANGE JES9750CAB00 Cc that right front burner not working, took knob off and found switch broken. Will need new switch. Office to order parts.; ordrng 1 WP74011489 (SWITCH ), schdld next appmnt for 1/22 MON 11-2, saved tckt

Brian B.

WHIRLPOOL REFRIGERATOR WRT314TFDW00 Customer showed POP sent pic , pd 07-16-17... cc that ff section is not getting cold took temps.... , ff 55, freezer -5 . Removed evap cover. Used steamer to clear ice in drain trough. Found fan motor not running, Bearings seized. Replaced motor from t/s. Set control. Op test ok.; used 1 WP2315539 (MOTOR-EVAP) from stock, Job Cmpltd,

Chad P.

JES9860AAW jennaire range Replaced bake element. Op test ok. ; Job Cmpltd

Chad P.

WMH53520CS6 whirlpool microwave Found interlocks failing. Replaced. Op test ok. ; Job Cmpltd

Chad P.

MVWX655DW1 whirlpool washer Found unit dead with standing water. Control will not respond. Pump checks good. Diagnostics not responding. Power checks good. Needs control replaced. ; ordrng 1 W11116592 (CONTROL)

Chad P.

GSS26C4XXY00 whirlpool refrigerator Installed cover. Op test ok. ; Job Cmpltd,

Chad P.

MVWC416FW1 maytag washer Operations normal. Advised Cust. Op test ok. ; Job Cmpltd,

Corina B.

WED49STBW1 WHIRLPOOL DRYER CC that the unit is snags on clothes. Found burs on the drum and the bulkhead. Will need a new drum and bulkhead. Called SM to order parts. ; ordrng 1 W10853313 (sensor) and 1 W10899578 (DRUM) and 1 W11034908 (BULKHEAD), schdld next appmnt for 1/22 MON

Dan H.

KFCS22EVMS7 KITCHENAIND REFRIGERATOR Cc of ice build up on freezer section floor, Found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good, part is covered per special project S38253; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd

Dan H.

KUDC10FXSS5 KITCHENAID DISHWASHER Customer complaint that unit has no power, user interface buttons are unresponsive, stuck key test shows control is good, unit needs new user interface(ss) and screw; ordrng 1 W10348408 (screw) and 1 WPW10481130 (panel-cntl), schdld next appmnt for 1/22 MON

Corina B.

WTW8040DW2 WHIRLPOOL WASHER CC that the unit will not spin, unless you manually put it in a spin and has white residue on clothes. Service pointer W11042572 to replace the control. Ran diag f0e3 Overload. Ran a calibration then a rinse and spin. ; ordrng 1 W11111462 (CONTROL), schdld next appmnt for 1/26 FRI

Corina B.

GSF26C4EXB02 WHIRLPOOL REFRIGERATOR CC that the unit has lost temp and then started working the next day. Ff 47 and fz 10. Control is set at ff 39 and fz -1. Checked the evap good frost pattern. Checked the door gaskets good will need a new control. Called SM to order part. ; ordrng 1 W11088499 (MAIN CONTROL), schdld next appmnt for 1/22 MON

Dan H.

WDF750SAYW1 WHIRLPOOL DISHWASHER Customer complaint that unit is not draining, confirmed, drain pump is running, drain hose is clogged, quoted customer for drain hose clean out, customer does not want repair

Chad P.

MVWX655DW1 whirlpool washer Found unit dead with standing water. Control will not respond. Pump checks good. Diagnostics not responding. Power checks good. Needs control replaced. ; ordrng 1 W11116592 (CONTROL),

Jeff M.

MEDX500XW0 maytag dryer The unit was not turning on I found the t fuse open. Installed ts part op tested good ; used 1 WP3392519 (THERMAL FUSE)

Paul H.

WTW8040DW4 whirlpool washer , Replaced suspension, did shock check, good.; Job Cmpltd

Paul H.

MVWB865GW0 maytag washer Deep fill option not working, verified, needs main control, ordering; ordrng 1 W11162440 (CONTROL )

Paul H.

KSEG950ESS0 kitchenaid range cooling fan speed too low, needs cooling fan assembly replaced, also ordering control, covered under entitlement; ordrng 1 W11100515 (CONTROL ) and 1 W11107275

Corina B.

WFE515S0EW1 WHIRLPOOL RANGE C that there is moisture in between the glass on the door. Advised cust this is normal due to the vent being at the top of the door. No physical damage to the door. Unit is working as designed. Optest ok. ; Job Cmpltd

Corina B.

WRX735SDHZ WHIRLPOOL REFRIGERATOR Replaced the ice bucket. Optest ok. ; Job Cmpltd

Corina B.

WDT720PADM2 WHIRLPOOL DISHWASHER C that there is no water going into the unit. Stated unit water went into the dw. Then drain out. The pump and motor did not start checked the main control did not have 120 on the pump and motor. Will need a main control. Called SM to order part. ; ordrng 1 W10854231 (cntrl-elec), schdld next appmnt for 1/22 MON

Paul H.

MEDB835DW3 maytag dryer Check lint screen light is coming on, this is designed to do this, explained to customer, also advised venting to outside be cleaned, explained how to accomplish.; Job Cmpltd,

Paul H.

MVWB835DW1 maytag washer Unit is putting residue on clothes, fits pointer W11042572, ordering kit; ordrng 1 W11111453 (CONTROL),

Jeff M.

WRT311FZDB00 whirlpool refrigerator Installed new part unit op tested good ; Job Cmpltd

Corina B.

KRMF706ESS01 KITCHEANID REFRIGERATOR CC that the unit is not dispensing ice. Checked the auger motor 53 volts to the auger.will need a new motor and a main control. Called SM to order parts. Per SM waved shipping since they have pad for shipping. ; ordrng 1 W10822606 (motor) and 1 WPW10675033 (cntrl-elec), schdld next appmnt for 1/22 MON

Dan H.

WZF34X18DW00 WHIRLPOOL FREEZER Installed new control, op test good, advised customer to allow 24 hours for unit to reach correct temperature before restocking; Job Cmpltd

Dan H.

JGR8875QDS JENN-AIR RANGE Customer complaint that oven is not heating, started bake for 350 degrees, ignitor is not glowing, ignitor is recieving 120vac, installed new ignitor, op test good ; used 1 12400035 (IGNITOR), Job Cmpltd

Macaulay G.

WHIRLPOOL WASHER WTW8500DC2 Customer showed me the residue on their clothes from the washer. Found on SB service pointer #W11042572. This says to instruct customer to go to their website to see how to properly use and load washer for best wash performance. Advised customer to do so. Also ran a test cycle. All functions of washer are ok.; Job Cmpltd,

Macaulay G.

WHIRLPOOL WASHER WTW8500DC2 Customer showed me the residue on their clothes from the washer. Found on SB service pointer #W11042572. This says to instruct customer to go to their website to see how to properly use and load washer for best wash performance. Advised customer to do so. Also ran a test cycle. All functions of washer are ok.; Job Cmpltd,

Brian B.

WHIRLPOOL RANGE JDS9860BDS Cc oven not turning on. Found touch pad to be working but not allowing bake or broil to be started..... reset unit, reprogrammed time and date, Tested bake, broil, and fan, and convection, unit is operating as normal.... OP TEST OK; Job Cmpltd

Robert A.

WHIRLPOOL OTR MICROWAVE WMH32519FS0 Cc humidity sensor error, checked 7nit, unable to get into diagnostic, per tech sheet if code returns after sensor is replaced, replace control; ordrng 1 W11044727 (PCB), schdld next appmnt for 1/22 MON !,

Chad P.

MVWC416FW0 maytag washer , Installed agitator. Op test ok. ; Job Cmpltd,

Chad P.

JDS9860AAP jennaire cook top Installed bake element. Ran bake at 350. Heat cycled. Op test ok.

Dan H.

PFCS1NFXCSS GE REFRIGERATOR Customer complaint that unit is not cooling, unit was unplugged when tech arrived, plugged unit in, evaporator fan is running, condenser fan is running, compressor is not running, applied inverter test box to compressor, compressor started, unit needs new inverter, installed new inverter from truck stock surplus, op test good ; used 1 WR49X10283 (INVERTER) Job Cmpltd

Dan H.

ZISW48DS8 GE REFRIGERATOR Installed new thermostat, op test good ; Job Cmpltd

Macaulay G.

WHIRLPOOL DISHWASHER WDF520PADM7 Control board only getting around 70 vac. Found loose neutral wire at junction box. Repaired connected. Tests ok.; Job Cmpltd,

Macaulay G.

WHIRLPOOL REFRIGERATOR WRF555SDFZ03 , Found water line at solenoid from filter was not seated properly. Reseated and tested several times. Tests ok. Advised customer to monitor for a while. ; Job Cmpltd,

Macaulay G.

WHIRLPOOL DISHWASHER KUDK03ITWH2 Installed new water inlet valve. Tested and filled ok. ; Job Cmpltd,

Brian B.

WHIRLPOOL MICROWAVE WMH31017FW0 Found interlocks working intermittently. Replaced harness interlocks that was ore id’d. Tested unit. Optest ok.; Job Cmpltd,

Robert A.

WHIRLPOOL WALL OVEN KODE500ESS02 Ran diognastics, 21 stuck key, 10 oven ui failure, 11 internal oven failure, 66-69 oven managers lost comm install and connections good, needs ui, relay and maager bdsTested cooling fans, good; ordrng 1 W10801665 (POWER BD) and 1 W11086141 (UI PANEL) and 1 W11179310 (MANAGER), schdld next appmnt for 1/22 MON ! [**], s