Dan H.

AMANA WASHER NTW4605EW0 Customer complaint that unit is making noise and not advancing to wash cycle, ran diagnostics no error codes found, started normal wash cycle, unit filled and advanced to wash cycle, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd,

Dan H.

AMANA WASHER NTW4516FW1 Customer complaint of loud noise, ran manual test cycle on high speed spin and heavy agitate, started drain pump, no unusual noises heard, unit is operating as designed ; Job Cmpltd,

Dan H.

WHIRLPOOL REFRIGERATOR GS6NBEXRS00 Customer complaint that unit is not dispensing ice, confirmed, auger motor is running, shaft is spinning, shaft not connecting to ice bin, found auger motor mounts broken, auger motor mounted to different mounting tabs(see pics), mounts are part of door, unit needs new freezer section door; ordrng 1 L2303161LB (freezer section DOOR), schdld next appmnt for 5/12 FRI !,

Arthur V.

MAYTAG WASHER MVWC360AW0 Complaint not spinning out clothes. Getting a f7e1 error ( basket speed sensor fault). Replaced actuator. Recalibrated. Op test good ; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd,

Arthur V.

WHIRLPOOL MICROWAVE WMH31017FS0 Replaced lamp ,control. Op test good. Took core for return. ; Job Cmpltd,

Robert A.

ELECTROLUX DISHWASHER EI24ID30QW0A Found no response from keys, panel beeping 3x 3 beeps, checked door switch, good, unable to get into diagnostics, cycled power to unit, ng, ui receiving 5vdc, no response, talked w/jr needs ui panel, c/b and lock; ordrng 1 111315040 (door lock) and 1 117492630 (CONTROL) and 1 117494820 (PANEL) and 1 405531377 (HARNESS), schdld next appmnt for 5/9 TUE ! [**],

Robert A.

WHIRLPOOL MICROWAVE JMW2330WS00 Installed tt motor, coupler and tray, ran unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Paul H.

WRS335FDDW00 WHIRLPOOL REFRIGERATOR Replaced ice maker, cycled and filled, op test ok.; Job Cmpltd,

Paul H.

WGE745C0FS00 WHIRLPOOL RANGE Replaced convection fan and motor, install new bulb, started a convection bake to verify that noise was eliminated, sounds good, op test ok; Job Cmpltd,

Paul H.

KUDS30IXBL4 KITCHENAID DISHWASHER Replaced door seal, started a cycle to check for proper seal, no leaks, op test ok.; Job Cmpltd,

Paul H.

WTW7300DW0 WHIRLPOOL WASHER Replaced gearcase, ran a bulky cycle, chirping/squealing sound is gone, op test ok.; Job Cmpltd

Paul H.

GFE28HSHBSS GE REFRIGERATOR Replaced fresh food fan, installed both software updates, op test ok.; Job Cmpltd

Jeff M.

GTW460ASJWW GE WASHER Customers was incorrectly using the wash machine pausing the cycle at least three times during the cycle to check how much water was in there and if she had enuff soap and too balance the cycle even when it was not needed I explained to her that the washer is more than capable of balancing itself within reason she was using casual cycle for everything including jeans towels and sheets i explained there were specific cycles for reason to start using jeans cycle bulky and sheets and bulky cycles when she washes so the wash machine can work corretly; Job Cmpltd,

Chad P.

MVWC400XW3 MAYTAG WASHER The unit had a suds code Customer is using too much soap 2 tablespoons is all that is needed recalibrated machine unit tested good. ; Job Cmpltd,

Jeff M.

WW30430B WHIRLPOOL WALL OVEN Installed new part unit op tested good

Jeff M.

WTW7300DW WHIRLPOOL WASHER Installed new part unit op tested good ; Job Cmpltd

Jeff M.

MEDB850YW0 MAYTAG DRYER Installed new part unit op tested good ;

Chad P.

WRT318FMDM02 WHIRLPOOL REFRIGERATOR Installed comp and filter drier. Charged unit. Op test ok. Cust to pleAse allow 24 hrs for normal cooling to resume. ; Job Cmpltd

Chad P.

MEDB850YW0 MAYTAG DRYER Installed heating element. Op test ok. ; Job Cmpltd,

Chad P.

WRS322FDAT03 WHIRLPOOL REFRIGERATOR Found drain line frozen over. Cleared line and installed a heater extension into drain line. Op test ok. ; Job Cmpltd

Chad P.

FGHC2331PFAA FRIGIDAIRE REFRIGERATOR Installed control. Op test ok. Cust to please allow 24 hrs for normal cooling to resume. Placed extra on truck for return. ; Job Cmpltd,

Chad P.

KUCS03FTSS3 KITCHENAID COMPACTOR Installed drive gear. Op test ok. ; Job Cmpltd,

Corina B.

WHIRLPOOL REFRIGERATOR WRX988SIBM03 CC that the lights do not come on. Open the ff door and the light takes 5-10 seconds to come on after door is open. Ran diag and the door open/close position is working properly. Called GS and to call wp. Called wp tech line Bill, file #7718956833. Bill said to replace the power supply board. Called GS to order part. ; ordrng 1 W10830288 (cntrl-elec), schdld next appmnt for 5/9 TUE 12-3,

Corina B.

WHIRLPOOL REFRIGERATOR GX2FHDXVA03 CC that its not cooling. Ff 60* fz 48* fz door was open 3" frost on back wall. Using steamer to steam the fz. Forced defrost, heater 475watts. Found the freezer door is cracked on the inside panel, the shafts for the top and bottom racks are broken. Freezer door is discontinued. Sent pic. ; ordrng 1 12977826SQ (FREEZER DOOR) and 2 W10802339 (shaft)s,

Corina B.

WHIRLPOOL REFRIGERATOR WRB119WFBW00 CC that food is freezing ing the ff. Fz 2* ff 36*. advised cust the top shelf will freeze food. Found the condenser coils were vibrating. Adjusted the coils. Optest ok. ; Job Cmpltd,

Chris H.

KENMORE RANGE 790.96014403 Installed new element, customer asked to see if temps are correct, preheated unit to 350 degrees, actual temp at 352, op test good; Job Cmpltd,

Chris H.

WHIRLPOOL REFRIGERATOR WRF560SEYW05 Customer complaint that unit is not cooling properly, unit was unplugged when tech arrived, plugged unit, started frost pattern, customer states frost was built up at the top of freezer and the evap fan sound like it was hitting something, found thermistor corroded, replaced with plastic thermistor from ts, customer to monitor; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,

Chris H.

WHIRLPOOL RANGE WFG745H0FS1 Customer complaint that when pressing bake or broil the oven displays feature not available, pressed bake complaint confirmed, entered diagnostics, reset control unit is still malfunctioning, found temp sensor error, temp sensor at 1075 ohm's, found wire leading to temp senor damaged due to rubbing again sharp metal back cover,repaired damaged wire, unit is now operating as designed ; Job Cmpltd,

Chris H.

GE WALL OVEN ELE JGRS06BEJ1BB Installed new igniter, op test good ; Job Cmpltd,

Dan H.

WHIRLPOOL REFRIGERATOR WRB329DMBM00 Installed new valve and ice maker, op test good ; Job Cmpltd,

Dan H.

JENN-AIRE HOOD DOWN DRAFT JXD7036YS3 Customer complaint that unit is not raising up, confirmed unit stops halfway up, motor still trying to raise hood, lubed tracks and arm hinges, no good, unit needs new motor and hinge arms; ordrng 1 WPW10398274 (motor) and 1 WPW10421277 (arm-motor) and 1 WPW10421280 (arm-motor) and 1 WPW10422764 (screw) and 1 WPW10422765 (screw), schdld next appmnt for 5/9 TUE !, saved tckt [SdLink

Dan H.

WHIRLPOOL REFRIGERATOR WRF560SEYM04 Customer complaint that unit is making noise, found frost build up on top of evaporator hitting evaporator fan, found thermistor corroded, unit needs new plastic thermistor per service pointer #W10875533A, installed new thermistor and cleared ice, op test good ; used 1 W10902214 (THERMISTOR44.45) from stock, Cllctd $271.57 Check # 146, Job Cmpltd,

Dan H.

KITCHENAID DBL WALL OVEN KEBS208DBL4 Customer complaint of f3 error code and door locking on its own, unit is displaying f3e0( oven temperature sensor open) error code, upper and lower oven temperature sensors read at 1080 ohms, unit needs new control board and oven temperature sensors that should be changed with new control, control is no longer available ; ordrng 1 4448871 (cntrl/mcrosw191.88) and 2 WP9755542 (probe-meat78.82)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Dan H.

AMANA DRYER NED4655EW1 Customer complaint that unit is not shutting down during timed dry cycle, confirmed, unit continuously runs cool down cycle, found timer contacts c-b open, should be closed during cool down cycle, unit needs new timer; ordrng 1 W11043389 (TIMER), schdld next appmnt for 5/8 MON !,

Dan H.

KITCHENAID REFRIGERATOR KRMF706ESS00 Customer complaint that unit does not dispense ice or water, confirmed, found dispenser switch not connected to user interface, connected dispenser switch, op test good ; Job Cmpltd,

Arthur V.

WHIRLPOOL REFRIGERATOR WRB322DMBB00 Found unit not cooling. Compressor running. Installed bullet valve. Unit in a vacuum. Added r134 a. Unit came out of vacume. Cust said unit did work for about 5 weeks. Needs compressor and evap. CFC TECH EXTRA TIME ; ordrng 1 W10507884 (compressor) and 1 WPW10317013 (evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 5/9 TUE !

Arthur V.

MAYTAG REFRIGERATOR MSD2542VEB01 Replaced fitting and hose assy. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Arthur V.

WHIRLPOOL REFRIGERATOR GZ25FSRXYY2 Installed drain tube kit. 175.00 plus tax per AB ; used 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmpltd,

Robert A.

KITCHENAID DISHWASHER KUDC10IXWH7 Found control locked, unlocked, ran diagnostics, cold water code, run hot water in sink before starting unit, watched cycle, good, op test ok; Job compltd

Robert A.

MAYTAG WASHER MVWX655DW1 Checked outlet, correct, Ran diagnostics, no codes, ran recal cycle, good, ran spin cycle, good, op test ok; Job Cmpltd, saved tckt

Robert A.

KITCHENAID DISHWASHER KUDS30IVBL4 Installed vent asm, handle asm and bi-metal, ran diagnostic cycle, op test ok; Job

Robert A.

FRIGIDAIRE FRONT LOAD WASH FAFW3801LW4 Complaint, unit starts to fill, stops and does nothing, checked connections, good, ran diagnostics, no water entering unit, started normal wash,cold, unit filled and started to tumble, watched cycle for 10 min, good, ran rinse and spin, good, needs hot water hose Called jr needs hose Note still no hot water hose on unit; Job Cmpltd

Robert A.

WHIRLPOOL MICROWAVE WOC54EC0AS03 Found f6e8 microwave manager lost com, reset control, cleared fault, tested unit, ng, needs manager and wide ui; ordrng 1 W10852640 (MANAGER) and 1 WPW10412514 (C-B), schdld next appmnt for 5/8 MON !,

Paul H.

WRB322DMBM00 WHIRLPOOL REFRIGERATOR Tons of frost in FC, door appears to not be sealing properly, looks as though liner on door pulling away from shell, ordering door; ordrng 1 13109217SQ (dor-fip ss),

Paul H.

106.54606300 KENMORE REFRIGERATOR Compressor will not start, checked windings, good, tried breakout box, fired up, needs start device,; ordrng 1 WP2319792 (start-dev),

Jeff M.

ED2KHAXVQ01 WHIRLPOOL REFRIGERATOR Filter housing is restricted it is not long water to pass through the system fast enough preventing the icemaker to fill up with enough water needs a new filter housing I tried removing the filter still have the same slow water out of the dispenser; ordrng 1 WPW10121138 (FILTER HOUSING), used 1 SENIORDISCOUNT

Jeff M.

KRSC503ESS KITCHENAID REFRIGERATOR The icemaker shaft is cracked see the picture needs a new icemaker; ordrng 1 W10873791 (ICEMAKER

Jeff M.

WTW4815EW0 WHIRLPOOL WASHER Main control is displaying a pressure sensor error pressure sensor hose checked good also the control will shut down if you try to start a cycle or calibrate the machine the unit needs a new control ; ordrng 1 W10711300 (CONTROL

Jeff M.

MHW3505FW0 MAYTAG WASHER The bellow had excessive molding on it explain to the customer the proper procedures for cleaning the gasket call Greg to order a new gasket; ordrng 1 WPW10340443 (BELLOW)

Jeff M.

KEMS308SSS04 WHIRLPOOL MICROWAVE The new magnetron came damaged I collected all of the old parts to return to the office; ordrng 1 W11098747 (MAG),

Chad P.

WRF989SDAH00 WHIRLPOOL REFRIGERATOR Installed housing. Op test no good. Found hairline crack in water tank tubing. Needs water tank replaced. ; ordrng 1 8567668 (tie-wire) and 1 W10821719 (WATER TANK),

Chad P.

MVWX655DW0 MAYTAG WASHER Ran unit on normal wash, drain spin and service test mode. Operations are normal. Found disp drawer cracked. Needs replaced. Cust can install. We do not need to return. ; ordrng 1 W10913691 (DISP DRAWER),

Chris H.

MVWX655DW1 MAYTAG WASHER Customer complaint that unit s drum hits the cabinet, unit is sitting on an uneven cement floor, adjusted legs basket is now centered, op test good ; Job Cmpltd

Dan H.

AMANA WASHER NTW4705EW0 Customer complaint that unit will not enter final spin cycle, customer had unit running when tech arrived, unit stopped at final spin, ran diagnostics found f2e1(stuck key), f5e3(lid unlock fault), f5e1(lid switch fault), and f5e2(lid lock fault) error codes, found lid switch solenoid out of range unit needs new lid lock, installed new lid lock, op test good, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,

Chris H.

MVWC555DW0 MAYTAG WASHER Installed new basket, op test good

Chris H.

AMANA REFRIGERATOR ABB1927DES Customer complaint that icemaker is leaking water from mold and he has to chisel the ice out of the bin, door gasket checks good, jumped icemaker from t-h icemaker cycled and filled, once filled iceMaker began to leak at back of mold, found mold cracked from heater, unit needs a new icemaker, spoke with gs ordering part ; ordrng 1 D7824706Q (ice maker, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/8 MON !,

Chris H.

WTW8500DC0 WHIRLPOOL WASHER Installed new console, calibrated unit ,op test good ; Job Cmpltd,

Corina B.

AMANA OTR MICROWAVE AMV1150VAS5 Replaced the main control. Optest ok. Brought core back for return.; Job Cmpltd,

Chris H.

MMV4203WS2 MAYTAG MICROWAVE Customer complaint that units display went out a few days ago but came back on since, display is working when tech arrived, heated glass of water for 2 minutes, unit heated, checked connection to board they are good,unable to duplicate issue, if problem persists unit may need a display board ; Job Cmpltd

Corina B.

MAYTAG DRYER SDG2606AWW Removed the front panel, Found 2 metal balls in the blower housing. Vacuumed the dryer out,. Advised cust to change the foil vent to a semi rigid or a rigid vent. Checked outside vent. Optest ok.; Job Cmpltd,

Jeff M.

KBFS25EWBL7 KITCHENAID REFRIGERATOR S38253 covers parts only i found ice in the frezor i steamed out the unit and cleand the drain and the ice maker failed installed new part unit op tested good; used 1 W10619951 (TUBE-DRAIN), and 1 W10884390 (ICE MAKER ASSY) from stock

Jeff M.

WED481EW1 WHIRLPOOL DRYER Unit is not heating i found one of the two 30amp fuses blown after i took the back pannel off the unit and checked the fuses n element. Once the unit gets a full 240vac the unit will heat up.; Job Cmpltd,

Jeff M.

WED8600YW0 WHIRLPOOL DRYER Installed new part unit op tested good

Jeff M.

WOD51EC7AB04 WHIRLPOOL WALL OVEN Took the door apart clean the inside of the door put the door back together explain the customer this can happen again and warranty does not normally cover this; Job Cmpltd

Jeff M.

ED20TKXFN00 WHIRLPOOL REFRIGERATOR Start relay between the two terminals were open installed a new starter relay unit tested good; used 1 8201786 (STARTER) from stock,

Paul H.

KDTE504DSS0 KITCHENAID DISHWASHER Replaced main control, ran a diagnostics cycle, went through cycle, op test ok.; Job Cmpltd,

Chris H.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 Customer complaint that unit is leaking water states if he doesnt leave a towel on the floor water will trail out, pulled unit found unit is leaking from the supply line, leak is not fault of unit itself, customer has plastic water supply line and a piercing valve, advised this is a flood hazard and should be replaced with a steel braided or copper line and should have a ball style check valve, customer to replace line and valve, unit is operating as designed ; Job Cmpltd,

Paul H.

WRF535SMBW00 WHIRLPOOL REFRIGERATOR Had experienced frost buildup in FC, stated it had cleared but now the light is not coming on, cleared some remaining frost from door switch in FC, light functions fine now, also had concerns about it not sealing properly, removec a piece of tape from FC door gasket, showed customer, op test ok.; Job Cmpltd

Dan H.

KITCHENAID DISHWASHER KUDC10FXSS5 Installed new control and user interface, op test good ; Job Cmpltd,

Paul H.

KDTE104ESS3 KITCHENAID DISHWASHER Ran diagnostics, 5-1 door not latched within 4 minutes of cycle selection, only code, test proceeded, while running test customer stated that unit ran for 4-5 hours on normal, checked owners manual, normal cycle runs 150-190 minutes, heat dry adds 52 minutes, that equals 242 minutes- which is 4 hours and 2 minutes, explained to customer, op test ok; Job Cmpltd

Dan H.

WHIRLPOOL ELEC SLIDE-IN GY397LXUB03 Installed new keypad, op test good ; Job Cmpltd,

Robert A.

GE B/IN REFRIGERATOR Complaint no lights, found switch off, turned on, good, checked temp, 34deg, good, op test ok; Job Cmpltd,

Paul H.

ZISP420DXBSS GE REFRIGERATOR Replaced transformer, all LEDs functioning now, op test ok.; Job Cmpltd,

Chad P.

WFG510S0AW1 WHIRLPOOL RANGE Installed parts listed and placed core on truck for return.

Chad P.

WTW5800BW0 WHIRLPOOL WASHER Found shifter failed. Replaced. Op test ok. All wiring, control and drive system check good. ; used 1 W10006355 ([Alt for WPW100063) from stock, Job Cmpltd,

Chad P.

JBS55S0M2SS GE RANGE Unit is heating but temps are low by about 15 to 20. Calibrated. Op test ok. ; Job Cmpltd,

Chad P.

WFG510S0AS2 WHIRLPOOL RANGE Removed oven bottom and cleaned grease. Reinstalled and ran unit at 350. Oven bottom smoked a little bit but this is normal. Advised on spillage. Op test ok. ; Job Cmpltd,

Chad P.

WRT311SFYW00 WHIRLPOOL REFRIGERATOR Installed evap and drier and charged unit. Op test ok. Please allow 24 hrs for normal cooling to resume.

Chris H.

WRX988SIBM03 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling, frz temp at 10 ff temp at 50, ff evap is frozen customer had set at lowest temp, advised ff evap will freeze when set that low, corrected temps, frz evap has ice build up at top, fan is stuck in ice, set to defrost, unit needs a new frz evap fan with harness, spoke with gs ordering part ; ordrng 1 W11032800 (FAN MOTOR AND HARNESS),

Chris H.

MDB7749SBW3 WHIRLPOOL DISHWASHER Customer complaint that unit is not completing cycles and that lights are flashing on the ui, ran diagnostics found stuck key, heated dry button is stuck on, unit needs a new user interface, no corrosion or silver migration found, qouted customer,

Chris H.

AFI2539ERM00 AMANA REFRIGERATOR Customer complaint that unit stopped cooling on sunday, unit was unplugged when tech arrived, plugged in unit, compressor is not running, used satrt box compressor did nto start, tapped system needle spiked to 50psi, unit needs a new compressor and dye drier,spoke with gs ordering part CFC JOB -XTRA TIME NEEDED ; ordrng 1 W10507884 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock,

Paul H.

MFT2778EEZ00 REFRIGERATOR MAYTAG Defosting issue in RC, thermistor needs replaced, however fan has damage from frost buildup as well, ordering both; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire)

Jeff M.

WEG745H0FS0 WHIRLPOOL RANGE Power cord is losing continuity from the end of the pigtail to where it plugs into the name wiring harness l1 has no continuity neutral has continuity from the plug to the control l1 and neutral both have continuity to the control there is a open in the wire on the power cable customer has a maintenance guy redoing his kitchen maybe Scott will put the cord on they need it sooner than later

Jeff M.

WGG745S0FS02 WHIRLPOOL RANGE The part has arrived damaged and try to bend it back to its original position customer still wants it to be re-ordered because it does have a slight wave in the metal still the cover needs to be re-ordered; ordrng 1 WPW10318550 (UI SS COVER)

Chad P.

MED6000XW2 MAYTAG DRYER Found motor vibrating and shaking base of unit. Mounting brackets are tight. Will require motor and blower to be replaced. Cust requests am for install if possible please. ; ordrng 1 WPW10211915 (BLOWER WHEEL) and 1 WPW10508324 (MOTOR)

Chad P.

MVWB850YG0 MAYTAG WASHER Found screws in hinges are seized and heads are breaking off. Will need lh hing screws and lid to correctly repair. ; ordrng 1 W10842963 (LID) and 4 WPW10078270 (SCREW. )s and 1 WPW10544329 (HINGE, LH),

Chad P.

KDRU767VSS00 CLEVELAND KITCHENAID Spoke with fb. Seems to agree that units issue is coming from moisute getting into the touch pad and to go ahead with vent kit. C.p. Only for this job. Advised it is okay to seal touch pad with silicone from back side as long as it can be removed.

Corina B.

MAYTAG WASHER MHW3505FW1 ust show pop, sent pic. CC that there is no hot water. Ran diag no codes. Ran calibration. Ran a a rapid wash, put on hot water. Optest ok. ; Job Cmpltd,

Brian B.

LGHT1846QF1 FRIGIDAIRE REFRIGERATOR CC that i/m not working. Cycled i/m.. arm does not move. Will need new i/m. Will give est. customer does not want to repair.

Brian B.

WED4815EW1 WHIRLPOOL DRYER Replaced drum rollers sent to cust. Also replaced idler pulley from t/s that was making some noise. Ran test cycle. Optest ok.; used 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,

Brian B.

GLDT690D00BB GE DISHWASHER Machine approx 4 or 5 years old. Ran diag. All functions are working.. heater is working.. advised customer to run hot water in sink first, fill up rinse aid dispenser with jet dry, and run a cleaner such as dishwasher magic through machine. Optest ok.; Job Cmpltd,

Brian B.

WRS571CIDM01 WHIRLPOOL REFRIGERATOR Verified dop on sd web.. checked temps. 39 ff... 4 frz.... CC that i/m stopped working. Found bail arm broken on i/m.. will need new i/m. Office to order part. R/ s per cust req.; ordrng 1 W10873791 (ICEMAKER)

Corina B.

MAYTAG REFRIGERATOR MSD2651HEW Replaced the filter backing. Optest ok.; Job Cmpltd,

Arthur V.

WHIRLPOOL DISHWASHER DU915PWSS0 Unit door frame bent due to a fall by customer. Part needed is 1- WP9743028. Cust does not want repaired. Customer to purchase new ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Cllctd $85.35 CC Ref # 70, Job Cmpltd,

Dan H.

MAYTAG REFRIGERATOR MFT2776DEM00 Customer complaint of buzzing noise, ran service diagnostics mode, turned on evaporator fans, no noise, turned on air damper, no noise, turned on compressor and condenser fan, no noise, turned on ice box fan, no noise, no unusual noises heard, unable to duplicate the problem, unit is operating as designed ; , Job Cmpltd,

Chris H.

WHIRLPOOL WASHER WTW5000DW1 Customer complaint that unit is taking a long time to fill and doesnt fill up all the way, no codes stored, unit completed its test cycle, started unit on normal fill, unit is operating as designed, recommended bulky setting if customer needs more water, instructed on proper load size and soap usage as this is customers first high efficiency unit, no issues discovered, op test good; Job Cmpltd,

Chris H.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 Customer complaint that unit is till not making ice, removed bin no cubes found, icemaker mold is was empty, found shutoff arm in the off position, flipped shutoff arm, mold filled, customer to monitor ; Job Cmpltd,

Chris H.

WHIRLPOOL REFRIGERATOR WRS325FNAB00 Customer complaint that can hear unit when its running, ff temp at 39 frz temp at 2, can hear rattling noise coming from condenser coils, inserted foam pieces, noise is not present now, op test good ; Job

Dan H.

MAYTAG DRYER MEDX655DW1 Installed new door handle, op test good ; Job Cmpltd,

Corina B.

MAYTAG DRYER MEDE200XW1 Ran diag, f3e1 Exhaust Thermistor Open replaced the thermal fuse, optest failed. Checked the door switch, getting continuity between the connection. Jumper the wires dryer ran. Talk to GS and he is saying the door switch has failed. Part is discontinued, office to reseach part. Call cust and let them know if part is found. Cust pd s/c.replaced the latch and the thermal fuse from t/s.; ordrng 1 WPW10318609 (switch-dor), used 1 279570 (LATCH 1384), and 1 WP3392519 (THERMAL FUSE 1540) from stock,

Corina B.

WHIRLPOOL REFRIGERATOR WRX988SIBM03 Replaced the parts list. Leveled the doors. Optest ok. ; Job Cmpltd,

Dan H.

MAYTAG FREEZER MZF34X16DW00 Customer complaint that unit is not cooling, evaporator fan is running, no frost psttern on evaporator, compressor is running, compressor amp draw at 0.5amps, system previously tapped, connected gauges, system found in a 10" vacuum, added half charge, frost pattern improved, low side gauge reading 0psi, compressor amp draw at 1amp, unit needed charged recovered refrigerant, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator i; Job Cmpltd,

Arthur V.

GE REFRIGERATOR GFE29HGDEBB Found wire harness had slipped in between flapper and frame. Remove dispenser cover and readjusted harness so it would not interfere with flapper door closing ; Job Cmpltd,

Arthur V.

GE REFRIGERATOR PFSS5NFZASS Replaced evap fan motor and blade. Op test good--- ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Corina B.

MAYTAG DRYER MGD3500FW0 Replaced the drum. Found the semi rigid vent is smashed. Advised the cust it needs to be fixed to get the proper air flow. Ran cycle test, Optest ok...; Job Cmpltd,

Chris H.

FRIGIDAIRE REFRIGERATOR GLHS37EHSB7 Installed new control, op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Dan H.

WHIRLPOOL WALL OVEN GBD307PDS09 Customer complaint that oven display was dimming then went blank, buttons beep when pressed but nothing happens, Control recieving 120vac, display is blank , unit needs new control, customer does not want repair at this time; ordrng 1 WPW10438751 (cntrl-elec328.44), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Arthur V.

WHIRLPOOL DISHWASHER WDF540PADW2 Big differance in amount of water leaking but still getting a couple of tablespoons of water on initial start up. Talked to GS. Order vent reschedule at cust request ; ordrng 1 WPW10329609 (vent), schdld next appmnt for 5/8 MON !,

Dan H.

FRIGIDAIRE REFRIGERATOR FRS26LF8CSN Customer complaint that unit is leaking water, found unit leaking from cracked seem on valve, unit needs new valve; ordrng 1 242252702 (valve69.75), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $308.18 Check # 3960, schdld next appmnt for 5/8 MON 3-5,

Corina B.

WHIRLPOOL REFRIGERATOR WRS576FIDW01 CC That the fz door hitting the inside wall of the unit. Adjusted the fz door to where its not hitting the inside door. Checked the fz gasket, checks good. Optest ok. ; Job Cmpltd,

Corina B.

FRIGIDAIRE REFRIGERATOR FGHS2631PF4A Replaced the fill tube. The water line did not have a connector to fit on the fill tube. Kept the old water line on, talked to GS and agreed that it is ok to put back on. Optest ok. ; Job Cmpltd,

Corina B.

MAYTAG WASHER MVWB765FW0 , CC that there is a loud noise when is washing. f0e5 Off Balance Load. Ran test 51 and 52. Ran a rapid wash, with clothes. Adjusted the legs to level machine. Advised cust this is normal. Optest ok. ; Job Cmpltd,

Chris H.

FRIGIDAIRE REFRIGERATOR FRT18L4JWK Installed new rails, op test good; Job Cmpltd,

Chris H.

MAYTAG WASHER MVWX655DW1 Customer complaint that unit is leaking water back into tub, and knob is broken, hooked up unit to lowes appliance test cart, unit began to fill paused unit, water valve is not leaking, cancelled unit, unit is draining properly, no codes stored in diagnostics, knob was not broken just insert had came out, reinstalled knob insert, unable to duplicate any further issues, unit is operating as designed ; Job Cmpltd,

Chris H.

KITCHENAID DISHWASHER KUDS30FXSS, Customer complaint that unit was smoking and caught fire, removed panel unit needs a new user interface, control wiring harness due to fire damage and upper rack adjusters, spoke with gs ordering parts ; ordrng 1 W10479761 (cntrl-elec) and 1 W10712394 (adjuster) and 1 W10871221 (harns-wire) and 1 WPW10481125 (panel-cntl), schdld next appmnt for 5/5 FRI !,

Chris H.

MAYTAG WASHER MVWC415EW2 Customer complaint that unit is walking across floor during use, suspension is ok, ran diagnostics found unbalnced load, cleared code, ran drain and spin, unit must have been installed on an unlevel or unsolid floor, unit is operating as designed ; Job Cmpltd,

Chris H.

WHIRLPOOL DISHWASHER WDT720PADM2 Customer complaint that unit was not drying properly, customer stated since she put rinse aid in the unit has began drying correctly, ran diagnostics no codes stored, unit completed service cycle, heater came on, unit is operating as designed ; Job Cmpltd,

Chris H.

WHIRLPOOL REFRIGERATOR KRFF305EBS00 Customer complaint that units freezer handle is loose, tightened handle, op test good ; Job Cmpltd,

Chris H.

FRIGIDAIRE MICROWAVE EI30BM60MSA Customer complaint that units display went out and unit is not heating, started glass of water inside unit for 2 minutes unit is not heating, unit is pulling 7 amps has a high side issue hinge on door is broken where it is welded inside the cavity,hinge is an unrepairable part, confirmed with gs; Job Cmpltd, O-emld tckt [SdLink\290818a.png],

Dan H.

WHIRLPOOL RANGE WFG770H0FZ0 Installed new dsi board, op test no good, gas safety valves at 218 ohms, bake igniter receiving 120vac, broiler lights, found unit plugged into ungrounded outlet, advised customer that they need an electrician to correct outlet, plugged unit into ground outlet, op test no good, unit already has extra ground on venturi tab installed, called whirlpool techline spoke to butch, suggested replacing burner tube sr#7718941104, ordering burner; ordrng 1 W10764654 (burnr-oven), schdld next appmnt for 5/5 FRI !,

Dan H.

WHIRLPOOL REFRIGERATOR WRT318FMDB00 Customer complaint of loud noise, can hear evaporator fan hitting frost upon arrival, fresh food section temperature at 56 degrees, freezer section temperature at 30 degrees, found evaporator frosted over, ran diagnostics test mode, defrost heater is working, no air leaks in cabinet, found fresh food section thermistor out of range, air channel broken from frost build up, unit needs new fresh food section thermistor and air channel; ordrng 1 W10838965 (thermistor) and 1 W10919804 (AIR CHANNEL, ),

Dan H.

ADMIRAL WASHER ATW4675YQ1 Customer complaint that unit does not spin clothes out on wash cycle but will spun on drain and spin cycle, ran diagnostics found f7e1(basket speed fault) error code, unit passed test for error code shown, started normal wash cycle with correct load size, unit filled, washed, drained, rinsed, unit stopped at final spin and did not spin, called fb, unit needs new shiftier per fb, paused cycle, installed new shifter, unpaused cycle, lid locked unit spun clothes to almost dry, op test good ; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd,

Arthur V.

WHIRLPOOL DISHWASHER WDF560SAFM0 Replaced motor sump assy. And panel. Op test good ; Job Cmpltd,

Arthur V.

WHIRLPOOL DISHWASHER MDB8979SFZ2 Replaced both tracks and latch strike. Door closing much better. Not leaking after testing for 10 min ---advised customer about power connection and how important grounds are for personal safety. Unit op test good. Power coming in should be addressed by a qualified electrician ---; Job Cmpltd,

Arthur V.

KITCHENAID RANGE KDRS467VSS01 File number ----7718935679. Please change auth number to K9L300EPL1---- needs appliance manager bd and both fan motors. Called techline talked to kurt --- needs appliance manager bd and both fan motors. ; ordrng 1 W10794022 (motor-fan) and 1 WPW10116185 (APPLIANCE MNGER BD ) and 1 WPW10245511 (blower), schdld next appmnt for 5/4 THU !,

Chris H.

WHIRLPOOL DISHWASHER WDT720PADM2 Customer complaint that unit was not drying properly, customer stated since she put rinse aid in the unit has began drying correctly, ran diagnostics no codes stored, unit completed service cycle, heater came on, unit is operating as designed ; Job Cmpltd,

Chris H.

WHIRLPOOL REFRIGERATOR KRFF305EBS00 Customer complaint that units freezer handle is loose, tightened handle, op test good ; Job Cmpltd,

Chris H.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 Customer complaint that units deli drawer temp adjuster will not move freely, something spilled on temp adjuster and made it stuck, moved adjuster removed shelf for customer so she could clean up spill, op test good ; Job Cmpltd,

Corina B.

GE REFRIGERATOR GYE22KSHDSS Checked temp FF 44.2* fz 16.4*. Found the deli drawer is frozen over. Service bulletin REF02-15 WR49X25197 to replace the ff fan and update to software. Talk to GS to order part. Cust pd deduct.; ordrng 1 WR49X25197 (AP5 SUM BOARD NIDEC FF FAN KIT), , schdld next appmnt for 5/4

Corina B.

WHIRLPOOL DISHWASHER WRX735SDBM03 Its a refrigerator and not a dishwasher. Cust showed pop. CC that the unit is making a humming noise.. Fz 16.9* ff 43.1* ran diag. Checked the evap fan motor, compressor fan motor, ice box fan motor. Could not duplicate the problem. Optest ok. ; Job Cmpltd,

Dan H.

WHIRLPOOL MICRO OVEN WMH31017FW0 Customer complaint that unit is not starting, found display blank, no buttons responding, found no power to unit, found gfci unit is plugged into tripped, unable to reset gfci, advised customer that they need an electrician to install dedicated non gfci outlet for microwave, plugged unit into different outlet, unit is operating as designed ; Job

Dan H.

KITCHENAID REFRIGERATOR KRFF707ESS01 Installed new freezer section door and nameplate, op test good ; Job Cmptd

Arthur V.

KENMORE RANGE 79045714100 Replaced spark module and inner door glass. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Corina B.

MAYTAG DRYER MEDB400VQ0 Replaced the drum and heater. Ran cycle test, dryer quit working. Took dryer apart put dryer back together. Is now working. Cleaned dryer out and replaced the vent hose with a semi rigid. cust pd . Ran a cycle test, optest ok. ; , Job Cmpltd,

Dan H.

AMANA REFRIGERATOR SSD25TW Part received is wrong part, ordering correct water valve; ordrng 1 WPW10247599 (valve-inlt), schdld next appmnt for 5/5 FRI 8-11,

Robert A.

GE DISHWASHER GDWF160R100SS , Installed drain pump, ran unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Corina B.

WHIRLPOOL REFRIGERATOR WRX988SIBM01 CC that the im is not making ice. Checked temp ff 38 fz 5. Ran diag test Service Test - 59: Ice Maker Motor, motor did not move. Checked for voltage for the i/m 120v, ohmed out the heater 5.3ohms. Service Test - 56: Ice Maker Error Codes, E2 = Motor lost position. Service Test - 37: Ice Box Thermistor 01-pass, Service Test - 45: Ice Maker Water Fill Test, filled. Talk to GS ordering an i/m. Office to order part. ; ordrng 1 WPW10764668 (icemaker), schdld next appmnt for 5/4 THU 8-11,

Dan H.

AMANA WASHER ALW780QAW Installed new seal kit and agitator, op test good ; Job Cmpltd,

Arthur V.

WHIRLPOOL RANGE WFE540H0AS0 Replaced. Bake element. Op test good. ; Job Cmpltd,

Robert A.

WHIRLPOOL REFRIGERATOR WRF535SMBM00 Installed frz door, op test ok; Job Cmpltd,

Robert A.

ROPER DRYER RED4516FW0 Found foil vent crushed behind unit, ran unit making a scrapping sound, removed screw driver bit fron drum bearing, ran unit , good air flow, suggest changing vent, op test ok; Job Cmpltd, saved tckt [SdLink

Robert A.

WHIRLPOOL REFRIGERATOR WRF989SDAE02 Complaint frz warm, ice melting in bin, Ff40, frz 10, comp and fans running, frz evap frost by cap tube only, inspected all soder joints, good, found green dye on bottom rt side of ff evap, needs ff evap Talked w/fb; ordrng 1 W10917531 (FF EVAP) and 1 WPW10143759 (DRIER), schdld next appmnt for 5/3 WED ! [***],

Robert A.

WHIRLPOOL WASHER WFW70HEBW0 Ran diagnostics f8e1 long/no fill, found cold valve screen clogged, cleared, good water flow, cleaned disp, good, ran diagnostic cycle, good, op test ok; Job Cmpltd,

Arthur V.

WHIRLPOOL DISHWASHER WDF760SADM0 After installing motor and pump found drain hose with a split in it. Needs drain hose and feed tube-----reschedule at customer request feed tube needs replaced due to water deposits ; ordrng 1 W10861745 (tube-feed) and 1 WPW10545278 (hose-drain), schdld next appmnt for 5/5 FRI !,

Gail V.

KITCHENAID RANGE KGSS907SSS00 Replaced the blower. Ran a cycle test to 350* temp good. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Corina B.

WHIRLPOOL DISHWASHER KUDS25SHBL1 CC that the dishes are not getting cleaned. Found the upper spray arm is missing and the middle spray arm tube has deteriotated. Called GS gave cust est. do not order partS JOB COMPLTD

Corina B.

WHIRLPOOL WASHER WTW8540BW1 CC that water is left in the dispenser and keeps getting a ul code. Advised cust that is normal to have water left over in the dispenser and for water to be put in the dispenser even if your not using it. Ran diag code ul off balance load. Checked the basket spins free. Found the tub was leaning to far back. Adjusted the legs. Ran a rinse and spin optest ok. ; Job Cmpltd,

Corina B.

MAYTAG DISHWASHER MDBH979SAW0 Replaced main control. Ran calibration. Optest ok.; Job Cmpltd,

Dan H.

GE REFRIGERATOR PSI23MGPABB Installed new freezer section door, op test good ; Job Cmpltd,

Corina B.

JEN REFRIGERATOR JFC2070KRS CC that the unit is not cooling, started cooling. Checked temp Fz 10.4* ff38.8* ran diag. Could not duplicate the problem. used the steamer to steam the evap. Optest ok.; Cllctd

Arthur V.

WHIRLPOOL RANGE MES8880DS0 Found unit getting a f2e0 error code. Getting no response from touch pad except for cancel. Per techsheet. Needs membrane and harness please change primary number to 440-479-8124----; ordrng 1 W10680393 (swtch-memb) and 1 W11025616 (HARNESS KEYPAD ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/4 THU !,

Arthur V.

MAYTAG DRYER MEDB835DW1 Cust complaint unit would not start and light would stay on in the drum. Pushing on door switch had no effect. Found door switch popping when closing. Needs door switch reschedule at customer request ; ordrng 1 W11036551 (DOOR SWITCH), schdld next appmnt for 5/5 FRI 12-5,

Robert A.

GE B/IN REFRIGERATOR ZIRS360NXARH Recovered refrigerant, replaced evap and drier (cust supplied) pulled 28"vac w/pump, watched, no change, charged 8.5oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd,

Robert A.

WHIRLPOOL MICROWAVE JMW2330WS00 Found glass plate broken, ran unit, tt motor making noise, needs motor and coupler; ordrng 1 8205676 (tray-cook72.09) and 1 W10911403 (TT MOTOR62.56) and 1 WPW10776938 (COUPLER17.61), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/3 WED !,

Dan H.

WHIRLPOOL HOOD UXT4030ADB2 Customer complaint that hood is not blowing, unit receiving 120vac, fan is working on both high and low settings, unit is operating as designed ; Job compltd

Dan H.

WHIRLPOOL' RANGE WFG505M0BS0 Customer complaint that oven bulb broke in socket, removed bulb' installed new bulb,

Dan H.

WHIRLPOOL RANGE GAS WFG320M0BB0 Customer complaint that bulb is stuck in oven, found bulb broken and base stuck in socket, removed bulb, installed new bulb from customer stock, op test good ; Job Cmpltd,

Dan H.

WHIRLPOOL RANGE WFG320M0BB0 Customer complaint that oven door glass is falling off, confirmed, unit needs new outer oven door glass(blk); ordrng 1 WPW10535776 (glass-door), schdld next appmnt for 5/3 WED !,

Arthur V.

WHIRLPOOL DISHWASHER WDF320PADB0 Replaced control. Op test good. Clean light coming on now ; Job Cmpltd,

Arthur V.

WHIRLPOOL MICROWAVE WMH31017FS0 Found bulb open and control not sending power to lamp. Needs control and bulb customer requests first call. ; orderng 1 8206232A (lamp 40 watt) and 1 W10892389 (CONTROL), schdld next appmnt for 5/3 WED 8-12,

Robert A.

WHIRLPOOL DISHWASHER GU2275XTVY2 Ran diagnostics, no codes, water temp after fill, 95deg, watched cycle, good water flow, excess soap in unit, need to use less soap, run hot water in sink before starting unit, op test ok; , Job Cmpltd,

Robert A.

WHIRLPOOL REFRIGERATOR KFIS29PBMS00 Found deli ui blank, checked ui, corroded, light also corroded, disconnected both, now dispensing water, needs deli ui and cover/light; ordrng 1 WPW10732682 (DELI UI ASM), schdld next appmnt for 5/3 WED !,

Adam B.

found leaky pump on whirlpool washer, replaced same.

Dan H.

GE WASHER GTWN2800D2WW Installed new drain hose, op test good ; Job Cmpltd,

Robert A.

GE COOK TOP PP980SM1SS Found rt front error f153, inspected element, connection burnt, needs element end harness repaired; ordering 1 WB30T10062 (element lt. frt 219.82), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/3 WED !,

Robert A.

MAYTAG DISHWASHER MDB7749SBM1 Installed c/b and pannel, ran diognastic cycle, op test ok; Job Cmpltd,

Arthur V.

MAYTAG WASHER MVWB835DW0 Replaced control. Re calibrated per tech sheet. Op test good ; Job Cmpltd,

Dan H.

MAYTAG WASHER MCWX655DW0 Customer complaint that unit makes noise during agitation, found wash plate loose, tightened wash plate bolt, ran manual test cycle on heavy agitate, no noise heard, op test good ; Job Cmpltd,

Robert A.

Arthur V.

KENMORE REFRIGERATOR 363.78592896 Replaced ice maker. Op test good no balance per office. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Robert A.

FRIGIDAIRE FRONT LOAD WASH FAFW3801LW4 Ran diagnostics, comm problem, ohmed harness, good, resereset connections, good ran diagnostics again, good, started normal wash, good, op test okNote cust to install hot water hoseCalled eb; Job Cmpltd,

Dan H.

MAYTAG WASHER MVWB765FW0 Customer complaint that unit is leaking water, started normal wash cycle, found unit leaking from hot water fill hose, tightened connection, no leaks now, op test good. Also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd,

Dan H.

KITCHENAID DISHWASHER KUDC10FXSS5 Customer complaint that no buttons on user interface are working, control recieving 120vac, preformed stuck key test, control is good, control mounts are broken leaving control hanging in door, unit needs new user interface(ss) and control; ordrng 1 W11035586 (CNTRL ) and 1 WPW10481130 (panel-cntl), schdld next appmnt for 5/2 TUE

Dan H.

WHIRLPOOL ELEC SLIDE-IN GY397LXUB03 , Customer complaint that 6,9,and 0 keys are not working, confirmed, unit needs new user interface ; ordrng 1 WPW10207928 (swtch-memb155.08), 1, schdld next appmnt for 5/2 TUE !,

Dan H.

GE MICROWAVE CVM1790SS2SS Installed new control board, op test good ; Job Cmpltd, O-emld

Dan H.

MAYTAG REFRIGERATOR MFT2976AEM00 Customer complaint that unit is not cooling, fresh food section temperature at 52 degrees, freezer section temperature at 14 degrees, found partial frost pattern and ice chunk on inlet/outlet lines on freezer section evaporator, unit needs new fresh food section evaporator and compressor ; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator), schdld next appmnt for 5/3 WED ! [***],

Dan H.

WASHER MAYTAG MVWB725BW0 Customer complaint of noise during agitation cycle, ran diagnostic test cycle, no error codes found, heard slight knocking sound during agitation, found rotor bolt loose, no damage to bolt or rotor, tightened bolt, no noise now, op test good ; Job compltd

Dan H.

WHIRLPOOL REFRIGERATOR WRF990SLAM00 Customer complaint that freezer section is not cooling, fresh food section temperature at 50 degrees, freezer section temperature at 33 degrees, found partial frost pattern and ice chunk built up on inlet/outlet lines on freezer section evaporator, unit has non coated fresh food section evaporator, unit needs new fresh food section evaporator and compressor, customer to contact us on availability rescheduling, 3count job; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator),

Gail V.

WHIRLPOOL DRYER WED8740DW0 Customer complaint of loud squealing noise, confirmed, noise is coming from idler pulley, installed new idler pulley, no unusual noises heard now, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd,

Dan H.

MAYTAG DISHWASHER MDB7749SAW1 Customer complaint that some control panel buttons are not working, found start button light flashing, ran diagnostic test cycle found 2-1(stuck key) error code, preformed stuck key test, control is good, unit needs new user interface(wht), user interface did not fail due to silver migration, ordrng 1 W10811166 (panel-cntl), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Arthur V.

WHIRLPOOL DISHWASHER KUDS30IXWH9 Replaced main ccu and control panel. Unit op test good Took core for return ------; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $262.78 Check # 1613, Job Cmpltd,

Arthur V.

WHIRLPOOL DRYER WED4815EW1 , Found unit needs motor. Motor just hums. Turn by hand it starts. Blower wheel cracked. Needs motor ,blower wheel and clamp. Advised customer about fire hazard associated with foil style vents. ; ordrng 1 279827 (motor!dryer) and 1 WP3404162 (clamp) and 1 WP694089 (wheel), schdld next appmnt for 5/3 WED !,

Arthur V.

MAYTAG WASHER MVWC415EW2 Found unit nut came loose and pulley and shield and belt were all damaged and need replaced ; ordrng 1 W10721967 (cam) and 1 W10913953 (ACTUATOR ) and 1 WPW10006384 (belt) and 1 WPW10550173 (shield), saved tckt [SdLink\290771a.png], schd next appt>Wed 5/3

Arthur V.

MAYTAG WASHER MVWC415EW0 Bearing loud and needs replaced. Order gearcase ; ordrng 1 W10806333 (gearcase), schdld next appmnt for 5/3 WED !,

Arthur V.

GE WASHER GTWP2250DWW Found tub broken see pics. Tube and shaft assy open. Motor light not coming on or flashing. Needs tub,motor and inverter, tube and shaft assy etc. unit is not worth repairing. Advised customer someone will contact him shortly--GS ; ordrng 1 WH02X10265 (ring split.) and 1 WH02X10383 (seal tub) and 1 WH20X10094 (motor and inverter a) and 1 WH2X1197 (washer tub bearing) and 1 WH2X1199 (washer hub) and 1 WH38X10019 (shaft and tube asm) and 1 WH43X10032 (coupling agitator) and 1 WH45X10120 (basket hub & ring xl) and 1 WH45X20473 (washer tub assembly),

Robert A.

WHIRLPOOL WASHER WFW72HEDW0 Cust states that he started the unit with the water off, Ran diagnostics f8e1, long/no fill, cleared codes, ran test cycle, good, started normal wash, good, op test ok; , Job Cmpltd,

Robert A.

WHIRLPOOL REFRIGERATOR MCD2358WEM02 Installed ice door, door sealing, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Robert A.

KITCHENAID REFRIGERATOR KSSS48QDW05 Recovered refrigerant, replaced comp, drier, evap, heat exchanger, pan heater, pulled 28"vac w/pump, watched, no change, charged 7.5 oz r134a, unit cooling, pressures good, op test ok; , Job Cmpltd,

Dan H.

WHIRLPOOL REFRIGERATOR WRB322DMBM00 Customer complaint that unit is not cooling in fresh food section, fresh food section temperature at 62 degrees, freezer section temperature at 9 degrees, found evaporator frozen solid, bi metal buried in ice and open, jumped out bimetal, defrost heater started working, unit needs new bimetal, installed new bimetal, cleared ice, op test good, advised customer wait 24 hours before restocking fresh food section ; used 1 10442411 ([Alt for WP1044241) from stock, Job Cmpltd,

Dan H.

WHIRLPOOL REFRIGERATOR GS6NBEXRS00 Installed new ice chute door, washer, and sleeve, op test good ; Job Cmpltd,

Dan H.

MAYTAG WASHER WASHER Customer complaint of loud noise during spin cycle, found bearings worn, found water leaking passed bearing seal into rotor/stator assembly, unit needs new bearings, rotor, motor, and rps sensor, customer does not want repair; ordrng 1 280146 (rotor180.22) and 1 W10435302 (bearing105.51) and 1 WPW10178988 (sensor32.36) and 1 WPW10419333 (stator172.93), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Arthur V.

KENMORE RANGE 790.96014403 Found bake element open and needs replaced ; ordrng 1 316075104 (element,bake), , schdld next appmnt for 5/2 TUE !,

Arthur V.

WHIRLPOOL DRYER WED5000DW2 Cust complaint wrinkle shield never kicks on Cycled unit with wrinkle shield on. Unit op test good wrinkle shield is coming on and tumbling as designed. Unit tumbles and alarm goes off every 5 min CAN ONLY USE WRINKLE SHIELD ON AUTO CYCLES. DOES NOT WORK ON TIME CYCLES. ; Job Cmpltd

Corina B.

MFI2269FRZ00 MAYTAG REFRIGERATOR CC that the unit is not making ice. Checked water pressure, good. Ran diag test 192. Water did not cycle into the ice maker. Will need a new ice maker. Replaced ice maker from t/s. ran a cycle test, optest ok.; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd

Arthur V.

KITCHENAID DISHWASHER KUDS30IVBL4 Found unit needs bi-metal and door latch handle w/springs Also wax motor on vent not opening. ; ordrng 1 W10258275 (bi-metal) and 2 WP8268540 (spring)s and 1 WP8269117 (handle) and 1 WP8269259 (gasket) and 1 WPW10164259 (vent), schdld next appmnt for 5/2 TUE !,

Corina B.

WED8000DW3 WHIRLPOOL DRYER CC that the dryer does not turn on. Checked voltage at the terminal block L1 to N 0v L2 to N 120v L1 to L2 0. Checked the wall outlet same voltage as the terminal block. Will need an electrician.

Arthur V.

MAYTAG REFRIGERATOR MSD2542VEB01 Found water line brittle and severed at dispenser. Needs fitting with water line ; ordrng 1 8201537 (fitting), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $194.21 Check # 455, schdld next appmnt for 5/2 TUE 8-12,

Corina B.

WED4815EW1 WHIRLPOOL DRYER CC that the dryer is not drying. Checked voltage at terminal block l1-n 120v l2-n120v l1-l2 0v. Reset the breaker. Have correct voltage. Ran a cycle heater is cycling. Optest ok.; Job Cmpltd,

Corina B.

AMV1150VAS5 AMANA MICROWAVE Replaced control panel. Optest no good. Will need a main control. Talked to GS, office to order part.; ordrng 1 WPW10676698 (cntrl-elec)

Corina B.

MSD2651HEW MAYTAG REFRIGERATOR Found the water filter backing back tab is broken. Which it does not stay in the ceiling when the water filter is in the unit. called GS and told him the filter backing is discontinued. He said he will reseach and let the cust know. ; ordrng 1 12688503 (FILTER BACKING),