We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44111
Corina B
Job Details: 04/13/2021
CC that the food is freezing in the ff section. Ff temp 35* to 41* Fz 0 to 8*. check the thermistor at board. Thermistor good. Lowered the temp. If still freezing replace the main control.
We serviced a
MAYTAG RANGE
Model MGR7661WB1
Near Bedford Heights, OH 44146
Corina B
Job Details: 04/13/2021
"Replaced parts listed. Preheated oven to 350, op test ng. Oven started to smoke. Will need a cover, flute and shield. ; ordrng 1 WP3195097 (Cover) and 1 8053967 (Baffle) and 1 8053969 (Shield) and 1 WPW10153186 (Flute)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Aurora, OH 44202
Brian M
Job Details: 04/13/2021
Customer showed pop took picFound drain motor cutting in and out during drain Needs motor ; ordrng 1 W11412291 (Drain pump)
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Elyria, OH 44035
David R
Job Details: 04/13/2021
"Cc unit is not washing dishes, water not circulating. 4-3, 7-1, error codes; ordrng 1 W11085683 (Wash pump)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Amherst, OH 44001
Gabriel P
Job Details: 04/13/2021
Cc that washer was shaking to much. Verified issue and found that the hub screws were loose so we tightened the screws ran a rinse and spin and washer is working and draining as should. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602EPA
Near Westlake, OH 44145
Corina B
Job Details: 04/13/2021
Replaced the led lights. Brought core back for return. Optest ok
We serviced a
N/A N/A
Model WTW5000DW1
Near Elyria, OH 44035
David R
Job Details: 04/13/2021
"Cc, unit not spinning. Out of balance error. Found stripped splines on hub. Replaced from t/s. Tested. Unit is agitating and spinning normally. Op test ok; used 1 W10528947 (HUB) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Ashtabula, OH 44004
Jeff M
Job Details: 04/13/2021
The icemakers field needs a new icemaker customer will call once they have part; ordrng 1 W11115534 (Ice maker) and 1 Sh
We serviced a
MAYTAG DRYER
Model MEDX6STBW0
Near Amherst, OH 44001
Gabriel P
Job Details: 04/13/2021
Cc that dryer was not working. Verified and found latch broken replaced and working as designed. Opt test ok.; used 1 W10569603 (Door switch) from stock
We serviced a
GE DRYER
Model GTD72EBSN0WS
Near Avon Lake, OH 44012
David R
Job Details: 04/13/2021
"Cc unit is not doing anything. When pressing start, drum not turning. Door switch checks good. Found broken belt and worn idler. Both need replaced. Ordering; ordrng 1 WE12M29 (Belt) and 1 WE12X20395 (Idler), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GLDT690TWW00
Near Westlake, OH 44145
David R
Job Details: 04/13/2021
"Cc unit not working or cleaning, pod fell down but not dissolving. Pressed on, went to speed cycle, started, unit drained, started cycle, opened and water is spraying around and getting onto dishes. Drained cycle. Let hot water run at sink. Started a normal cycle, put pod in, unit drained, filled up and went into a normal cycle. Dispenser door opened about 25 mins into cycle, let run another, 10 mins, water got into dispenser. Found that the upper rack is missing upper spray arm. They had extra parts, upper sprayer good, not needed. Broken wheels on upper rack, gasket worn. No rinse aid, suggested using that along with heated cycles. ; ordrng 1 WD08X10063 (Gasket) and 6 WD12X10319 (Roller rack wheels)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS05
Near Westlake, OH 44145
Corina B
Job Details: 04/13/2021
Replaced the handle. Optest ok. Took picture of damage to the refrigerator door when the installation of the wall oven.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Ashtabula, OH 44004
Jeff M
Job Details: 04/13/2021
The control lock was on. Op tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Mentor, OH 44060
Joe O
Job Details: 04/13/2021
"Installed insulation, seal, and kick plate. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Ashtabula, OH 44004
Jeff M
Job Details: 04/13/2021
I found the harness in the rear is burned up needs a new harness terminal block and power cord. EST only
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM
Near Wickliffe, OH 44092
Joe O
Job Details: 04/13/2021
"Recovered refrigerant, installed evaporator. Put unit into 28 inch vac for 15 mins, recharged with 4.8oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. Compressor had enough process. Compressor not needed. op test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FS0
Near Willowick, OH 44095
Joe O
Job Details: 04/13/2021
"Cc: open door message, not heating, door not shutting properlyFound intermittent light and close door message. Needs interlock switches. Interlock switches out of stock, office to reschedule; ordrng 1 W11244494 (interlock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS04
Near Shaker Heights, OH 44122
Joe O
Job Details: 04/13/2021
Installed customer supplied gaskets. Unit is sealing. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lyndhurst, OH 44124
Joe O
Job Details: 04/13/2021
"Cc: freezing food on top shelf, frost build up in freezerAdvised customer all the cold air comes from freezer and anything in front of vent can and will freeze. Advised to allow room for air to travel. Found freezer door not closing correctly and causing a gap in freezer gasket. Shimmed freezer door. Op test ok; used 2 487576 () from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Lorain, OH 44055
Marie V
Job Details: 04/13/2021
"Replaced parts, nothing happened. Called whirlpool tech line spoke Chris, ask me to replaced lower harness .Brought core for return ; ordrng 1 W11183910 (Lower harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Cleveland, OH 44110
Joe O
Job Details: 04/13/2021
Cc: not cooling Found temps in both sections at 60 degrees. Found dye coming from factory connection on ff evap. Needs ff evaporator.; ordrng 1 WPW10643261 (evaporator)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Sheffield Lake, OH 44054
Marie V
Job Details: 04/13/2021
"Cc that the unit is not drying the dishes even after dishes been in unit overnight also that the garbage disposal is new she does not know if the plugged was removed. Ran diag found error code . 91 diverter cant find position 62 fill valve electrical problem 81 slow draining. Ran auto test no error codes. Unit is working good at this moment, also took temps 175* when test was done. Advice cust to use rinse aid to help dry dishes better. And removed plug that was on disposal. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Lorain, OH 44052
Marie V
Job Details: 04/13/2021
"Cc that the lick assembly broke. Replaced all parts, tested unit. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model MEDB955FC0
Near Westlake, OH 44145
Gabriel P
Job Details: 04/13/2021
Heating element was replaced tested unit and working as designed. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506EPA01
Near Westlake, OH 44145
Gabriel P
Job Details: 04/13/2021
Cc that lights on fresh food section were out on the left hand side. Verified and and found that the right hand side also had one out so we replaced the one and all the lights started working. Also called whirlpool and spoke to Andrew to document issue. Opt test ok.
We serviced a
KENMORE DISHWASHER
Model 665.12773K311
Near Rock Creek, OH 44084
Jeff M
Job Details: 04/13/2021
Found a piece of plastic in the drain pump housing unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Sheffield Lake, OH 44054
Marie V
Job Details: 04/13/2021
"Defrosted evap, replaced all parts, ran step 4 after replacing control. Advice cust to allow unit 24hours to reach normal temps. Op test ok.Brought core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Jefferson, OH 44047
Jeff M
Job Details: 04/13/2021
The icemaker is overfilling causing water to build up and overflow out of the icemaker needs a icemaker and water valve; ordrng 1 WPW10341329 (Valve) and 1 W10886939 (Ice maker)
We serviced a
GE WASHER
Model GTWN5250D0WW
Near Berea, OH 44017
Corina B
Job Details: 04/13/2021
"Cc unit leaks after the second load, removed front panel, everything is dry underneath. No water leak detected. Found stand pipe has a leak took picture. Optest ok."
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Wickliffe, OH 44092
Jeff M
Job Details: 04/13/2021
Installed the new part op tested good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44111
Gabriel P
Job Details: 04/13/2021
Cc that washer was not draining. Verified issue and found drain pump was draining as designed also found washer tilted side ways and explained they will have to level out unit. And to not fill washer all the way to the top because they will have an off balance or overload causing it to have clothes wet at end of cycle and not draining properly. Explained to customer to only fill washer 6 to 7 regular bath towels and 2 tablespoons of detergent. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Brooklyn, OH 44144
Marie V
Job Details: 04/13/2021
Put missing part in. Op test ok.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Avon Lake, OH 44012
Marie V
Job Details: 04/13/2021
"Cc that the unit is over heating. Unit will not turne on thermalfuse is open, by pass and set unit on low heat while taking voltage on thermostat 170* when it opens up, unit will need thermostat and thermal fuse because isnt opening at the correct temperature. Ordering parts; ordrng 1 WP8318268 (Thermostat) and 1 WP3392519 (Thermalfuse), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Olmsted Falls, OH 44138
Corina B
Job Details: 04/13/2021
"Cc burning smell, ran diagnostics no error codes, ran auto test"
We serviced a
ELECTROLUX REFRIGERATOR
Model EI28BS36IS1
Near Strongsville, OH 44149
Corina B
Job Details: 04/13/2021
Replaced the icemaker. Cycled. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Parma, OH 44129
Marie V
Job Details: 04/13/2021
Replaced doors.op test ok
We serviced a
KENMORE FREEZER
Model 253.21741105
Near Mentor, OH 44060
Jeff M
Job Details: 04/13/2021
The unit will only turn on if you press the turbo cool button. Defrost timer in the rear is not sticking the control thermostat has failed needs replaced the part is discontinued. Also the evaporator has a really good frost pattern ; ordrng 1 216715400 (Thermostat discontinued)
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KBS
Near Mentor, OH 44060
Jeff M
Job Details: 04/13/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL WASHER
Model WED6120HC1
Near Madison, OH 44057
Jeff M
Job Details: 04/13/2021
The washing machine makes a squealing noise as it ships to a higher spin speed. Needs a belt and a cam. The information that we have gotten from Whirlpool is pertaining to their brand new dryer. I told the customer to call back in to Whirlpool and make sure that we get the correct model and serial number for jobs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 04/13/2021
"Replace door then cycle ice maker,opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Garfield Heights, OH 44125
David R
Job Details: 04/13/2021
"Cc unit stopped mid cycle or didnt complete cycle. Found no fill, long fill error. Went into manual mode. Cold water barely coming in. Found cold water shut off almost all the way closed, turned to open all the way, cold water rushing out. Ran diagnostics, good. Ran calibration, good. Ran normal cycle to test out, changing over in cycles. Good. Make sure to not overload unit and use correct cycle with correct load size. Op test ok."
We serviced a
JENN-AIR RANGE
Model JJW3830DP02
Near Avon, OH 44011
David R
Job Details: 04/13/2021
"Cc the UI will sometimes not take command, chime on its own or screen will be black. UI lost contact, and stuck key errors. Ordering UI; ordrng 1 W11232121 (UI)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Madison, OH 44057
Jeff M
Job Details: 04/13/2021
"I found the terminal block fried install truck stock unit is good; used 1 279320 (BLOCK-TERM), and 1 8171385RC (3 PRONG RANGE CORD) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW8640BW1
Near Broadview Heights, OH 44147
David R
Job Details: 04/13/2021
"Cc, same complaint, clothes wet, customer said got an F8E1 error. Found cold water turned off to unit, could be impacting normal cycles. Turned on. Used drain/spin cycle for customers wet clothes, working fine. Ran a diagnostics. All components working. Water is draining and drum spinning. Ran drain/spin 2 more times. Working. Showed customer cold water was turned off. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Brook Park, OH 44142
Corina B
Job Details: 04/13/2021
"Cust showed pop, sent pic. Cc unit not working properly, ran diagnostics no error code, started a normal cycle unit works as designed."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Strongsville, OH 44136
Corina B
Job Details: 04/13/2021
"Cc gas smell coming from unit. Ran optest and ran ok, no leaks found. Maintenance guy found silicone mat. Advice not to use mat."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44111
Corina B
Job Details: 04/13/2021
Replaced the belt. Ran a calibration. Started a cycle. Optest ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JSD2789HES
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 04/13/2021
"Cycle ice maker it works no leaks from ice maker part that was defective is no longer available ,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 04/13/2021
found evap freezer frozen steam out Check bi-metal it has 56.12 ohm advice customer to monitor at the moment if it start to frost again it will need a bi-metal office order that pls if he calls back with same issue
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Avon, OH 44011
Gabriel P
Job Details: 04/13/2021
Led control board and led lights were replaced. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWX500XW2
Near North Ridgeville, OH 44039
David R
Job Details: 04/13/2021
"Cc not spinning. Found belt broken off, motor is coming apart and cam is worn down. Motor is under 120 month warranty. Ordering parts*** Office reschedule; ordrng 1 W10832724 (Motor) and 1 W10721967 (Pulley, cam) and 1 WPW10006384 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Olmsted Township, OH 44138
David R
Job Details: 04/13/2021
Replaced parts. Tested. Ran test 51/52. Good. Op test ok
We serviced a
FRIGIDAIRE RANGE
Model FEF354GSA
Near Thompson, OH 44086
Brian M
Job Details: 04/13/2021
"Cc unit not baking Found element open Needs element ; ordrng 1 316075103 (element,bake), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Deerfield, OH 44411
Brian M
Job Details: 04/13/2021
Cc unit not finishing cycle Found no cold water entering Replaced valve using truck stock Ran auto test and calibration OP Test Ok ; used 1 W11210459 (VALVE) from stock
We serviced a
WHIRLPOOL DRYER
Model CGD9150GW2
Near Elyria, OH 44035
Marie V
Job Details: 04/13/2021
"Replaced UI when turne unit on it showed an error code of f70 UI not receiving communication from ccu. Called Whirlpool tech line commercial. Spoke with Jordan after programming unit, shows error code is f70 he told me to check the grey harness thats from control to UI check continuity it was good he said to replace the UI that I could have an old version programmed on it. Will reorder part. ; ordrng 1 W11446262 (Ui)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Kirtland, OH 44094
Joe O
Job Details: 04/13/2021
"Installed led modules, lights still flickering, needs control and led modules.Control out of stock, office to reschedule ; ordrng 2 W10695460 (module)s and 1 W11224256 (cntrl-elec)"
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Elyria, OH 44035
Marie V
Job Details: 04/13/2021
Cc that the unit was leaking from dispenser. Replaced dispenser that was ordered. Op test ok
We serviced a
FRIGIDAIRE WALL OVEN
Model GLEB30S9DBA
Near Cleveland, OH 44113
Corina B
Job Details: 04/12/2021
CC that the unit is not working. Found the control with burn marks. Will need a new control. Part is nla. ; ordrng 1 316418720 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Willoughby, OH 44094
Jeff M
Job Details: 04/12/2021
Installed the new part op tested good.
We serviced a
GE DISHWASHER
Model DDT57SGF2BB
Near Painesville, OH 44077
Jeff M
Job Details: 04/12/2021
The unit is not drying heating on and tested good needs a new control board; ordrng 1 WD21X22276 (Control) and 1 Sh
We serviced a
WHIRLPOOL DRYER
Model WED99HED
Near Mentor, OH 44060
Jeff M
Job Details: 04/12/2021
I could not duplicate the issue and I told the customer possibly try recording it next time but no promises
We serviced a
MAYTAG WASHER
Model SAV205DAWW
Near Cleveland, OH 44110
Jason N
Job Details: 04/12/2021
Installed idler pulley and drive belt. Ran spin and drain test. Op test good.
We serviced a
FRIGIDAIRE RANGE
Model n/a
Near Chardon, OH 44024
Dan H
Job Details: 04/12/2021
"Customer complaint that burner light will not shut off, all elements are working, light shut off when I turned elements off, light lit when elements are turned back on, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Brecksville, OH 44141
Dan H
Job Details: 04/12/2021
"Installed new ice maker and ice bin, op test good"
We serviced a
IKEA RANGE HOOD
Model IHW51UC0FS2
Near Beachwood, OH 44122
Brian M
Job Details: 04/12/2021
Had to completely tear apart vent hood to replace switch Installed switch OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Brooklyn, OH 44144
Corina B
Job Details: 04/12/2021
CC that the wheels fell off and the lower rack does not come out. Found the upper rack is bent. Will need a new rack and slide with stops.; ordrng 1 W10847875 (Rack) and 1 W11441109 (Track) and 1 W11084872 (Stop) and 1 W11084874 (Stop)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland Heights, OH 44121
Brian M
Job Details: 04/12/2021
Part delivered was damaged Removed agitator and removed sheet Checked over old agitator no issues reinstalled with new bolt OP Test Ok Dont need to reorder
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Avon, OH 44011
Marie V
Job Details: 04/12/2021
"Unit was pulled out when arrive. Cc that the unit is making a loud noise. Ran diag to find noise because nothing is happening. Ran step 3 evaporator fan motor and air baffle motor. Evaporator is cover in frost. Check ohms on defrost sensor was 26kohms. Put kill a watt meter on wall plugged in unit and ran step 3 433watts. Unit will need main control and evaporator harness. Cust will call back if they want to continue with repair ; ordrng 1 WPW10675033 (Control) and 1 W11109595 (Evap harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Brecksville, OH 44141
Dan H
Job Details: 04/12/2021
"Customer complaint that unit is not spinning, ran diagnostics found f0e5(off balance load) error code, ran manual test cycle for high speed spin, unit spins, unit is set on plywood, advised customer that unit needs to be on solid level floor, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Parma, OH 44130
Corina B
Job Details: 04/12/2021
Replaced the control and pump. Ran a calibration. Brought core back for return Optest ok.
We serviced a
GE WALL OVEN
Model JTS5000SN SS
Near Lorain, OH 44053
Gabriel P
Job Details: 04/12/2021
Cc that food was not cooking evenly. Preheated oven to 350 and temperature was accurate. Explained to customer that they can calibrate unit for more heat or less heat and to make sure to wait 10min after oven preheats to temperature desired before putting the food in the oven. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ03
Near Perry, OH 44081
Jeff M
Job Details: 04/12/2021
The issue with the dispenser was already corrected before I got there unit tested good. There were two cracks at the bottom of the fridge section I took a picture. These cracks will not affect the integrity of the machine
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44105
Jason N
Job Details: 04/12/2021
"Cc unit out of balance.Ran diagnostics, no codes stored. Ran auto test and calibration. All functions normal. Leveled unit. Ran load test with clothing. Vibration normal. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GPS0
Near Madison, OH 44057
Jeff M
Job Details: 04/12/2021
It appears that the heating element was on for way too long and melted part of the sump motor needs a new sump motor and main control board the control boards in stock but the motor is not I told the customer to give us a call once both parts have arrived; ordrng 1 W11341633 (Control) and 1 W10805015 (Sump)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM4
Near Cleveland, OH 44105
Jason N
Job Details: 04/12/2021
"Cc unit leaking from freezer on both sides. Found evaporator drain iced over. Bottom of freezer covered in ice. Service pointer stated replace drain tube using updated p-trap drain tube. Unit over 5 yrs, full labor charged. Replaced drain tube using truck stock. Cleared ice from freezer and steamed drain pan clear. Op test good. ; used 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ03
Near Rocky River, OH 44116
Corina B
Job Details: 04/12/2021
"Cust showed pop, sent pic. CC that there was ice at the bottom of the freezer. Cycled the ice maker, good. Checked the drain hole clear. Advised cust there could of been something covering the drain hole blocking it. Optest ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV
Near Seven Hills, OH 44131
Jason N
Job Details: 04/12/2021
"Cc unit not dispensing water, not making ice. Customer showed pop. Tested water dispense, lot of air come out then water dispensing. Ran about a gallon of water through dispenser. Dispense test good. Ran manual ice maker test, ice maker indexed properly and fill mold with water. Unit dispense is working correctly at this time. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB7959SKZ0
Near North Royalton, OH 44133
Dan H
Job Details: 04/12/2021
"Customer complaint of error code and unit is not working, ran diagnostics found f9e1(long drain) error code, found chopper blade of drain pump broken off and jamming drain pump , installed new drain pump , op test good"
We serviced a
MAYTAG COOKTOP GAS
Model MGC7430WS00
Near Kingsville, OH 44048
Jeff M
Job Details: 04/12/2021
Then she was not the office holder it is the switches. The individual screws that hold the machine together or extremely rusted and all of them will break the repair will be too expensive to fix customer will just buy a new one. I have the part for return
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Strongsville, OH 44136
Dan H
Job Details: 04/12/2021
"Customer complaint that unit is not cooling properly, freezer section temperature at -2 degrees, fresh food section temperature at 39 degrees, set to coldest setting, customer says if they lower temperature setting both compartments feel warm and ice cream is soft , unit needs new thermostat ; ordrng 1 WPW10511937 (Tstat)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Ashtabula, OH 44004
Jeff M
Job Details: 04/12/2021
The unit had frost in the freezer. It appears that the door was left open. Unit op tested good
We serviced a
GE MICROWAVE
Model PSA9120SF3SS
Near Conneaut, OH 44030
Jeff M
Job Details: 04/12/2021
Upon my arrival I found the display board was out I unplugged the display board from the main control board and plug it back in most of the functions return to the microwave the unit will operate correctly now. Customer states that the encoder knob once pressed will bring up the options this does not work anymore. The encoder knob will function if you select options on the main control board. Indicating the encoder knob is operating correctly but the main control board is not. The main control board is discontinued the microwave is technically functioning now
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorain, OH 44053
Gabriel P
Job Details: 04/12/2021
"Customer said on the rinse it wont stop rinsing,ran diagnostics found error code f8e1 no fill long fill check drain hose installation is good check pressure hose is good delete code ran calibration pass check underneath no oil leaking from transmission is good also blow threw pressure hose is good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Westlake, OH 44145
Corina B
Job Details: 04/12/2021
"CC that there is ice on the back wall of the ff section. Confirmed the ice on the evap. Will need main control, cover and ui.; ordrng 1 W11167902 (Cover) and 1 W11333076 (Control) and 1 W11099340 (Ui)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Strongsville, OH 44136
Dan H
Job Details: 04/12/2021
"Customer complaint that unit is not washing dishes, ran diagnostics found f7e1(no heat) and f4e3(wash motor failure) error codes , test cycle started, unit filled, wash motor never started, wash motor is receiving 120vac , heater is working, unit needs new sump assembly and control ; ordrng 1 W11025157 (Sump) and 1 W10906426 (Cntrl)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Solon, OH 44139
Brian M
Job Details: 04/12/2021
Cc unit not draining Found new disposal installed Knocked out plate OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Olmsted Falls, OH 44138
Dan H
Job Details: 04/12/2021
"Installed new solenoid, control and user interface , op test no good , auger motor is just humming, auger motor is receiving 120vac , unit needs new auger motor; ordrng 1 WPW10317991 (Auger motor)"
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Olmsted Township, OH 44138
Dan H
Job Details: 04/12/2021
"Customer complaint that unit will not complete a cycle, found bearings worn, found grease all over under unit and in stator motor, unit needs new bearings, stator, rotor, and rps sensor, customer does not want repair ; ordrng 1 W10435302 (Bearing) and 1 WPW10419333 (Stator) and 1 WPW10178988 (Rps) and 1 280146 (Rotor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB3
Near Strongsville, OH 44136
Dan H
Job Details: 04/12/2021
"Customer complaint that unit is leaking, started normal wash cycle, unit filled and began washing, no leaks found, unable to duplicate the problem, unit is operating as designed , advised customer to run hot water in sink before starting"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Brook Park, OH 44142
Marie V
Job Details: 04/12/2021
Replaced motor fan and control board from T/S.Programmed control to 1-2. And everything started working. Op test ok. Advice cust to allow unit 24 hours to reach normal temps. ; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Lorain, OH 44052
Gabriel P
Job Details: 04/12/2021
Cc that icemaker will not work. Verified and found a E2 error code ice maker lost home position did a ice maker motor test to try to get it to home position but would not find home position and tried harvest test and nothing. Will need ice maker.; ordrng 1 W11294907 (Ice maker)
We serviced a
GE REFRIGERATOR
Model GSE25HMHEHES
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/12/2021
Replaced the evap fan.advice cust to allow 24 hours so unit can reach normal temps. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Berea, OH 44017
Marie V
Job Details: 04/12/2021
"Cc that the unit isnt spinning out the clothes. Ran diag no error codes. Reboot the control , ran a drain and spin . Unit is working as designed at this time, advice cust to monitor unit. Op test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/12/2021
Drain hose was installed tested unit by draining it and unit is draining as designed. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 04/12/2021
Cc that washer not operating found f2e1 and f5e1 lid switch fault. Washer not responding. Will need latch control board and ui. Ordering parts.; ordrng 1 W11125152 (Console) and 1 W11182868 (Control) and 1 W10810403 (Latch)
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE500ESS00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/12/2021
Installed door OP Test Ok
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW00
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/12/2021
"Replace motor fan,opt test ok working as design"
We serviced a
CROSLEY DRYER
Model CGD7006GW
Near Cleveland, OH 44111
Dan H
Job Details: 04/12/2021
"Customer complaint that unit is making a noise, found big lint ball in blower wheel housing, removed, op test good"
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 04/12/2021
Installed bottom base OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Seven Hills, OH 44131
Jason N
Job Details: 04/12/2021
"Cc unit not draining.Ran diagnostics, found codes f0e5 for offbalance and f7e1 for basket speed fault. Ran auto test, found basket and washplate spinning, unit needs basket hub. Replaced using truck stock part. Ran calibration and auto test. Op test good.; used 1 W10528947 (HUB) from stock"