We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near University Heights, OH 44118
Joe O
Job Details: 07/21/2022
"Cc: screeching noise, error codeFound error code f6e2(communication error). Unit will not allow entry into diagnostics test cycle. Unable to test for screeching. Checked under unit. No signs of rubbing. Needs control and uiAdvised customer could potentially need other parts. Cannot test unless the control and ui are replaced.Customer does not want to repair at this time ; ordrng 1 W10861510 (console) and 1 W11024149 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Cleveland, OH 44113
Gabriel P
Job Details: 07/21/2022
Found switch broken replace from surplus w11384469 opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED70HEBW0
Near Broadview Heights, OH 44147
Manny
Job Details: 07/21/2022
"Cc unit not turning on, ran diagnostics and found codes F4e3 for restricted air flow f4e4 for L2 under voltage f4e1 for heater relay issue. Check voltage at terminal block and have proper voltage, checked relay connector and voltage and relay is good, unit vents on the roof visually the vent looks partially clogged and the vent flappers not opening all the way, advise customer to have a vent company look at the vent and if they still have issues after the vent have been cleaned to give us a call and well take another look."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Shaker Heights, OH 44122
Joe O
Job Details: 07/21/2022
Installed gear case. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG DRYER
Model MGD5820TW0
Near Cleveland, OH 44108
Jason N
Job Details: 07/21/2022
"Cc unit not drying/heatingRan dryer op test, no flame, ignitor not glowing. Checked all thermals, found thermal fuse open. Replaced using truck stock part. Ran dryer test cycle, good ignition and flame. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Beachwood, OH 44122
Joe O
Job Details: 07/21/2022
"Cc: intermittent loud rattle/chatter noise during slowing spinCustomer showed video of noise. Unable to tell from video. Ran manual high spin cycle. Found basket very well balanced. checked cam for wear. Ran drain and spin. Ran quick wash to wet towels, ran drain and spin. No abnormal sounds. Could not duplicate issue. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model GEW9200LT1
Near Bedford, OH 44146
Joe O
Job Details: 07/21/2022
Installed element. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DBL5
Near Gates Mills, OH 44040
Joe O
Job Details: 07/21/2022
Installed sump ass. Ran test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Brook Park, OH 44142
Gabriel P
Job Details: 07/21/2022
"Replace capacitor,opt test ok"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Cleveland, OH 44130
Gabriel P
Job Details: 07/21/2022
Replace control operations test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS04
Near Lakewood, OH 44107
Angel
Job Details: 07/21/2022
Cc that freezer door was hard to open. Confirmed it was stiff found that it had some frost build up causing the issue took apart freezer and let the frost melt a little to wipe it off real good steamed the seal out as well and reinstalled everything and let the customer test it. Opt test ok. Explained to customer to open door by the middle and not the sides be ause it could cock the door causing it to not close snd get warm air inside causing issue again.
We serviced a
MAYTAG DRYER
Model MEDB835DW
Near Lakewood, OH 44107
Angel
Job Details: 07/21/2022
Was going to take picture of model and serial and unit does not have the tag but did get the model from invoice called BJ to ask him and stated since its a pay call with the model we should be ok. Cc that unit was making a loud scraping sound when tumbling. Ran unit and there was no sound took apart unit and everything looked good the only thing i found was some plastic tabs and a paper clip explained to customer that one of the plastic pieces or paper clip couldve got stuck and than fell causing sound. Unit working as should. Opt test ok.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near Richmond Heights, OH 44143
Jason N
Job Details: 07/21/2022
"Cc unit making too much iceFound ice maker bail arm switch not working. Replaced ice maker using customer supplied pre Id part. Ran manual ice maker harvest test, ice maker indexed, filled mold with water and stopped. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Garfield Heights, OH 44125
Jason N
Job Details: 07/21/2022
"Cc unit oven gasket twistedCustomer showed pop Confirmed oven door gasket was installed twisted. Removed and straightened, reinstalled. Op test good."
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Mentor, OH 44060
Jason N
Job Details: 07/21/2022
"Cc unit not running full cycle, shutting down before clothes are dryRan diagnostics, no fault codes in history. Tested moisture sensor, passed. Ran dryer test cycle, unit tumbling, good airflow. No gas hookup, so could not verify flame operation. No issues found with unit at this time."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF5
Near Avon Lake, OH 44012
Angel
Job Details: 07/21/2022
"Installed ice maker, inlet valve and air duct tested unit for leaks. Opt test ok."
We serviced a
MAYTAG DRYER
Model MGD7230HC0
Near Grafton, OH 44044
Gabriel P
Job Details: 07/21/2022
"Replace both seal,opt test ok"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW04
Near Andover, OH 44003
Brian M
Job Details: 07/21/2022
Installed door OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Avon Lake, OH 44012
Angel
Job Details: 07/21/2022
Cc that handle came off the door and freezer top drawer handle came off. Reinstalled the freezer handle for drawer and installed new handle on beverage door. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44105
Manny
Job Details: 07/21/2022
"Tap system noticed no pressure , charged with 145psi of nitrogen to check for leaks, noticed the pressure going down slowly, using bubble spray and unit has an internal leak, called wpl techline to document (45 mins), spoke to Rich, sent him pictures and they are sending the unit for review to be replaced, provided customer with sr number and let them know someone from wpl resolution team will be getting in contact with them and let them know whats next. Took parts for return (compressor box is damaged).; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Warrensville Heights, OH 44128
Manny
Job Details: 07/21/2022
"Cc unit shuts off after a few mins and only stays on while on the timed dry, ran normal cycle unit shut off after a few mins without clothes inside, customer put a small damp load and ran normal cycle with the vent off and unit ran for about 10 mins Checked clothes and 2 of the 3 pieces he put in are drying pants are a little thicker and feels a little damp, removed vent an found a lot of lint on the vent removed and set unit to normal cycle and checked outside vent outlet and feel a bit of air coming through but not even warm, advise customer to have a vent company take a look at the vent and if he still have any issues to give us a call and well take another look. Unit is working as designed, opt test ok"
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW51UC6FS3
Near Chagrin Falls, OH 44022
Manny
Job Details: 07/21/2022
Replaced chimney opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS
Near Painesville, OH 44077
Jason N
Job Details: 07/21/2022
"Cc unit doors not flush and handles are not evenAdvised customer that there are no adjustments for the doors to make them flush, if both doors are sealing properly, then unit is working as designed. Advised customer handle mounting is static and is not adjustable, handles will move with door leveling adjustment. Adjusted doors to customer preference, ok. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLBL5
Near Painesville, OH 44077
Joe O
Job Details: 07/21/2022
"Cc: burning smell, burn marks, stopped workingFound harness shorted out, control, ui, and keypad also Burnt. Needs control, ui, keypad, fuse, and harnessControl shows discontinued; ordrng 1 W10775980 (panel-cntl) and 1 WP8270168 (cntrl-elec) and 1 8534963 (control,electronic(discontinued)) and 1 WP8534931 (harns-wire) and 1 8193762 (thermal fuse)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FVMS02
Near Willoughby, OH 44094
Brian M
Job Details: 07/21/2022
Cc unit not cooling properly Found evap fan not working Replaced using truck stock OP Test Ok ; used 1 WP2315539 (MOTOR-EVAP) from stock
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Kirtland, OH 44094
Brian M
Job Details: 07/21/2022
Installed control and ui ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Chesterland, OH 44026
Brian M
Job Details: 07/21/2022
"Cc unit not advancing Found gearcase leaking oil Needs gearcase, clutch, belt, actuator, and capacitor ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W10913953 (actuator) and 1 W11428524 (Cap)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Lorain, OH 44053
Gabriel P
Job Details: 07/21/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Painesville, OH 44077
Jason N
Job Details: 07/21/2022
"Cc unit not cooling, frosting in freezer Found evaporator frosted over. Defrosted evaporator, checked harness connections. Found terminal pulled out on heater connector. Pushed terminal back in and ran manual defrost test. Heater turned on. Advised customer to allow approx 24 hrs for unit to return to desired temperatures."
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS03
Near Eastlake, OH 44095
Jason N
Job Details: 07/21/2022
Installed door panel. Ensured proper alignment to switches. Ran heat test several times with water. Unit started each time without issue. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMHV03
Near Mentor, OH 44060
Dan H
Job Details: 07/21/2022
"Customer complaint that freezer section light switch is broken, installed new door switch, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mentor, OH 44060
Dan H
Job Details: 07/21/2022
"Customer complaint that unit is not completing cycles, ran diagnostics found f9e1(long drain) error code, found harness to drain pump cut, unit needs new harness, part is out of stock so not scheduling return appointment ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5YHAXNL03
Near LaGrange, OH 44050
David R
Job Details: 07/21/2022
"Cover to icemaker broke while taking off, took pics. Ordering for customer no charge, customer to install no return. Replaced icemaker, good. Cycled and called for water. Op Test Ok. ; ordrng 1 WP2255720 (Icemaker cover)"
We serviced a
KITCHENAID WALL OVEN
Model KOSC504ESS01
Near Willoughby Hills, OH 44094
Jason N
Job Details: 07/21/2022
"Installed thermal fuse. Unit powered on. Ran bake test to 350 degrees, unit not heating. Checked thermostat, reading open. Installed thermostat. Reinstalled unit. Ran bake test to 350 degrees. Unit heating and cycling properly. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ
Near Lakewood, OH 44107
Manny
Job Details: 07/21/2022
"Replaced heater, ran test cycle, op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Painesville, OH 44077
Dan H
Job Details: 07/21/2022
"Installed new led module, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Westlake, OH 44145
Gabriel P
Job Details: 07/21/2022
Found evaporator frozen check harness is good check .heater is good but when check thermostat it was off on resistance replace t/s opt test ok ; used 1 WPW10384183 (THERMISTOR) from stock
We serviced a
KITCHENAID RANGE
Model KGRS505XSS02
Near Cleveland, OH 44113
Gabriel P
Job Details: 07/21/2022
Replace valves opt test ok
We serviced a
JENN-AIR COMPACTOR
Model TC607X4
Near Gates Mills, OH 44040
Brian M
Job Details: 07/21/2022
Spoke to contractor needs foot pedal Unit needs to be fully uninstalled from cabinet before it can be worked on Unit is installed in brand new cabinets and flooring ; ordrng 1 W11304291 (Pedal)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Pepper Pike, OH 44124
Brian M
Job Details: 07/21/2022
Cc no Ice Found wiring at bottom hinge damaged and bin damaged Needs door and bin ; ordrng 1 LW11202405 (dor-fip) and 1 W11347840 (Bin)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Elyria, OH 44035
David R
Job Details: 07/21/2022
"Cc unit not drying correctly or taking long to dry, customer pointed out vent. Found when installed vent was crimped and barely attached on to unit. Took pics. Unit is heating correctly. Just let customer know that she needs to get a new vent put on. Unit is good. Op Test Ok."
We serviced a
ELECTROLUX REFRIGERATOR
Model EI32AR80QSC
Near Painesville, OH 44077
Dan H
Job Details: 07/21/2022
"Installed new door gasket, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 07/21/2022
F9e1 Drain pump just humming Needs pump ; ordrng 1 W11497943 (Drain pump)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near Cleveland Heights, OH 44118
Joe O
Job Details: 07/20/2022
"Cc: not drainingFound error codes 81(slow drain) 64(float switch open) 51(door stuck open). Found unit had water in it upon arrival. Started normal cycle, found unit draining. Drain hose partially plugged with debris. Unit washing. Found unit has no drain loop. Advised customer on drain loop, and back feeding water to unit. Unit continuously draining. Potentially over heating drain pump. Needs drain pump; ordrng 1 W10914557 (pump-drain)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 07/20/2022
Replace bin and rail
We serviced a
WHIRLPOOL WASHER
Model LSQ9659PW2
Near Cleveland, OH 44134
Jason N
Job Details: 07/20/2022
"Installed lid switch. Ran operational tests, all functions working properly. Op test good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF3
Near Painesville, OH 44077
Dan H
Job Details: 07/20/2022
"Installed new ice maker , op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Painesville, OH 44077
Dan H
Job Details: 07/20/2022
"Installed new heater, op test good"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, OH 44149
David R
Job Details: 07/20/2022
"Replaced lower harness, ran diagnostics and calibration. Ran a quick wash and leaving on for customer to monitor. As of now, good. Op Test Ok."
We serviced a
JENN-AIR COOK TOP
Model JED3430GB01
Near Chagrin Falls, OH 44022
Brian M
Job Details: 07/20/2022
Installed top OP Test Ok Customer needs installers to redo vent Vent is hold unit up
We serviced a
KENMORE DRYER
Model 1106222101
Near Solon, OH 44139
Brian M
Job Details: 07/20/2022
Cc unit not spinning Found belt snapped and idler damaged Replaced using dryer repair kit OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44108
Joe O
Job Details: 07/20/2022
"Cc: not heatingFound terminal block shorted out. Needs terminal block kit, and power cord. Replaced terminal block and power cord. Tested. Op test ok; used 1 PT500L (3 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model PTB2154FRW
Near Parma, OH 44129
Gabriel P
Job Details: 07/20/2022
"Replace thermostat bi metal,opt testok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Strongsville, OH 44149
Gabriel P
Job Details: 07/20/2022
"Tech line said vent on botton was staying pop up and found fresh food section evaporator frozen it could be that Customer hearing gurgling when water goes into the drip pan hole also when took evaporator cover out notice foam part was all broken by recent technicians Customer said that he saw him put lots of foil tape but he didnt know it was cause it was broken I advise Customer that the part needs to be replace ; ordrng 1 W11098695 (Fan cover), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET0MSRXTQ02
Near Cleveland, OH 44102
Jason N
Job Details: 07/20/2022
"Cc unit bottom shelf brokenCustomer needs trim piece for lower door shelf. Customer stated he can install himself, not return trip needed. ; ordrng 1 WPW10304909 (Shelf bottom)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM10
Near Parma, OH 44134
David R
Job Details: 07/20/2022
"Replaced door ice assembly. Checked water and cubed/crushed. Good. Make sure to watch for crushed ice if it sticks and remains melt a little, to whip up. Unit is good, Op Test Ok"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near North Ridgeville, OH 44039
David R
Job Details: 07/20/2022
"Cc unit not cooling, both sections. Unit is plugged in, getting correct 120v. Nothing running when I first came, no compressor or evap fan. 5 mins went by and unit kicked on, compressor and evap fan for about 2 mins and then kicked back off. Looked at evap and has a lite frost pattern all the way up. Went into diagnostics, no error codes. Compressor, fan, heater all coming on correctly. Unplugged again, let run for 20, good frost pattern. Ordering main control just in case something is shorting out causing power to not be sent out to components. Ordering control ; ordrng 1 W11546690 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C5XXY02
Near Avon Lake, OH 44012
Angel
Job Details: 07/20/2022
"When I arrived at home customer had buckets and a big garbage can in kitchen because the copper water line broke and they did not know where to shut the water off at also damaged the inlet valve. Explained to customer that he will need a plumber for the copper line and he will need a new inlet valve. Gave customer the estimate and stated that he would rather buy it himself and install it. Charged service call.; ordrng 1 WPW10238100 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Westlake, OH 44145
Angel
Job Details: 07/20/2022
Replaced console. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Bratenahl, OH 44108
Joe O
Job Details: 07/20/2022
"Cc: not washing, leakingFound unit leaking from sump. Found element has brass bushings. Found sump running, but not washing. Needs sump, and heating elementElement covered under s code: Entitlement shows pump covered under part only 10 year warrantySump out of stoc. Office to reschedule; ordrng 1 W11416363 (Sump assembly) and 1 W11537778 (Heating element)"
We serviced a
SAMSUNG DRYER
Model DV48J7770EPA2
Near Austinburg, OH 44010
Dan H
Job Details: 07/20/2022
"Customer complaint that unit is not spinning, confirmed, found idler pulley broken, installed new idler pulley, op test good ; used 1 DC93-00634A (IDLER PULLEY) from stock"
We serviced a
ROPER DRYER
Model RED4516FW0
Near Aurora, OH 44202
Brian M
Job Details: 07/20/2022
"Cc unit not working Found be,t snapped and thermal fuse open Replaced using truck stock OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT), and 1 3392519 () from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Streetsboro, OH 44241
Brian M
Job Details: 07/20/2022
Called whirlpool Whirlpool says customer expectations issue
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT21HS8KS4
Near Lakewood, OH 44107
Jason N
Job Details: 07/20/2022
"Cc unit maker not working again and water still leaking in ff sectionConfirmed water in bottom on ff section, evaporator drain tray clogged with debris, tray overflowing. Cleared debris from tray. Good flow through drain tube. Found ice maker turned off, turned on ice maker, ice maker indexed and filled mold with water. Did not find an issue with ice maker at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Westlake, OH 44145
Angel
Job Details: 07/20/2022
Cc that unit was not dissolving the pod. Tested in diagnostics and unit passed all tests checked all connections and were good. Did notice that the seal on the dispenser door was popping out a bit so i reseated it so it can open and close as should explained to customer to monitor and see how it works out for them now if anything to give us a call. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TW5
Near Cleveland, OH 44110
Joe O
Job Details: 07/20/2022
"Cc: not cooling properlyFound temps in ff section at 56 degrees, freezer at 45 degrees. Found ball of ice on cap tube. Not building complete frost pattern. Needs compressor, evaporator and drierCustomer does not want to repair at this time ; ordrng 1 240550946 (Compressor) and 1 5303918274 (evaporator kit) and 1 WPW10143759 (dryer)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Conneaut, OH 44030
Dan H
Job Details: 07/20/2022
"Customer complaint that unit is not spinning, ran diagnostics found f7e1(basket speed fault) error code, optical sensor not reading today, unit needs new shifter, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS3
Near Conneaut, OH 44030
Dan H
Job Details: 07/20/2022
"Customer complaint that unit is not cleaning or drying dishes, ran diagnostics found f7e1(no heat) error code, placed glasses upright in racks, unit filled, incoming water temperature at 75 degrees, wash motor started, glasses filled, heater is working, unit needs new control, customer does not want repair ; ordrng 1 W10906425 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID ICEMAKER
Model KUID308HPS01
Near Westlake, OH 44145
Angel
Job Details: 07/20/2022
Cc that unit was making thin ice. Verified and noticed that the bin that holds the water was tilted forward causing the water to overflow and not receiving the proper water to make ice so when i moved the bin it was just dangling from the back and saw that the screw was ripped of the cabinet with the screw bracket which came off the cabinet nothing i could do to fix issue so I Called tech line and spoke with Rob explained issue and stated that unit is not repairable it will go into review and they will notify customer for any further steps or information
We serviced a
MAYTAG WASHER
Model MTW5800TW0
Near Euclid, OH 44117
Joe O
Job Details: 07/20/2022
"Cc: leaking, off balanceFilled, agitating, drained and spin. Ran this test multiple times could not duplicate leak. Floor drain seems to be draining well. Unit functioning as designed. Op test ok"
We serviced a
KENMORE REFRIGERATOR
Model 3639557854
Near Conneaut, OH 44030
Dan H
Job Details: 07/20/2022
"Customer complaint of clicking noise, compressor and condenser fan are running, evaporator fan is running, ice maker cycled, no unusual noises heard, unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Westlake, OH 44145
Angel
Job Details: 07/20/2022
Cc that seal was off on top corner when it got delivered. Verified and found that the tabs were not properly seated to the unit I installed as should let customer see for herself. Opt test ok.
We serviced a
GE WASHER
Model WHDSR315D5WW
Near Madison, OH 44057
Dan H
Job Details: 07/20/2022
"Customer complaint that unit is leaking, confirmed, found unit leaking passed tub seal, gear oil all over under unit, unit needs new transmission, parts are no longer available ; ordrng 1 WH38X10002 (Transmission)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV05
Near Sheffield Lake, OH 44054
David R
Job Details: 07/20/2022
"Customer was having electrical issues in kitchen, could of shorted something out for a short period. Replaced module. Good. All components working correctly. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Cleveland, OH 44119
Jason N
Job Details: 07/20/2022
Installed control board. Programmed to 12. All functions tested good. Advised customer to allow up to 24 hours for unit to return to normal temperatures.
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Lorain, OH 44052
David R
Job Details: 07/20/2022
"Cc unit getting LF error. F2E1, F3E2, F8E1 stored errors. Found bad Hot water valve. Replaced from t/s. Ran diagnostics and calibration. Test 51/52. Good. Op Test Ok. ; used 1 W11165546 (VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXVS00
Near Mentor, OH 44060
Jason N
Job Details: 07/20/2022
Installed inlet water valve. Ran dispense to purge air from system. Did not see any drips from water dispense. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Lorain, OH 44053
David R
Job Details: 07/20/2022
Replaced both UI and main control. Ran test 51/52. Good. Unit turning on normally and working properly. Op Test Ok.
We serviced a
GE DRYER
Model GFD65GSPN0SN
Near Painesville, OH 44077
Jason N
Job Details: 07/20/2022
"Installed console. Verified operation test good, all functions working properly. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Mantua, OH 44255
Brian M
Job Details: 07/20/2022
"Cc unit is loud Found gearcase grinding Washplate wont budge Needs gearcase and washplate ; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (washplate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYW01
Near Cleveland, OH 44135
Gabriel P
Job Details: 07/20/2022
"Found evaporator with no frost pattern use piercing valve feed nitrogen and spray on evaporator suds to find leak but did not find any replacing compressor and dye filter,ordering ; ordrng 1 W10507884 (Compressor) and 2 W10843121 (Dye filter)s and 2 TJAF1200 (Tube ext)s"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Newbury Township, OH 44065
Brian M
Job Details: 07/20/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Andover, OH 44003
Brian M
Job Details: 07/20/2022
Cc unit slow drains Found debris in filter Replaced pump OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Euclid, OH 44132
Joe O
Job Details: 07/20/2022
Installed switch. Op test okCould not tested other functions. Unit is not hooked to power
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRH17D7KKF1
Near Rocky River, OH 44116
Gabriel P
Job Details: 07/20/2022
"Found gasket torn letting warm air in causing moister inside fridge ordering ; ordrng 1 5304507206 (Gasket), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Amherst, OH 44001
Angel
Job Details: 07/20/2022
Replaced seal also steamed it out for proper sealing. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV00
Near Lorain, OH 44053
Angel
Job Details: 07/20/2022
Cc that unit was not dispensing water and he needed to replace filter but didnt know how to replaced filter. So i replaced the filter for the customer and reseted filter light as well. Tested unit and started dispensing as should explained to customer to flush system with about 3 gallons of water. Opt test ok.
We serviced a
GE DISHWASHER
Model GDF520PGJ2BB
Near Ashtabula, OH 44004
Joe O
Job Details: 07/20/2022
"Cc: beeping, not showing clean light at end of cycleEntered diagnostics. Found unit is sensing door. No stored error codes. Ran normal cycle unit filling and washing. Cancelled cycle. Unit draining. Indicator on control is reading correct. Found while reassembly the unit beeped and lit up. Ui woke itself up. Acting as if keys sticking. Needs ui ; ordrng 1 WD21X23463 (kit svc ui front log)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ
Near Elyria, OH 44035
Gabriel P
Job Details: 07/20/2022
Confirm is dripping ordering hose and valve ; ordrng 1 W11163765 (Fitting) and 1 WPW10179146 (Valve)
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Avon Lake, OH 44012
Angel
Job Details: 07/20/2022
"Cc that unit is not turning on theres no lights on display. Confirmed tried turning on unit and its not doing anything. Went to bottom of unit and made sure control was sending 14vdc to ui and it was checked all connections and reinstalled everything i reseted unit and ui started functioning. Started a cycle and unit started functioning as should with no issue.Left part as an estimate incase unit starts acting up again. Opt test ok.; ordrng 1 WD21X23462 (Ui kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GS0
Near Chesterland, OH 44026
Brian M
Job Details: 07/20/2022
Cc heater not Working Found heater open also found control giving out errors that are not part of the programming Needs control and heater parts are under 60 month warranty ; ordrng 1 W10703867 (heater) and 1 W11308807 (cntrl-elec)
We serviced a
WHIRLPOOL DRYER
Model PYET344AYW
Near Avon Lake, OH 44012
Angel
Job Details: 07/20/2022
Replaced blower wheel tested unit and its functioning as should. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Richmond Heights, OH 44143
Jason N
Job Details: 07/20/2022
"Installed main control and EMI filter. Ran auto test cycle, op test no good. Unit stalls out and freezes up when it starts to fill. Checked power in to unit, reading 114v. Monitored voltage when running test cycle, voltage dropping below 100v when components are activating. Customer has a power issue, will need an electrician to inspect."
We serviced a
MAYTAG DRYER
Model SDE4606AYW
Near Perry, OH 44081
Dan H
Job Details: 07/20/2022
"Installed new pulley, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KFC022EVBL2
Near Gates Mills, OH 44040
Brian M
Job Details: 07/20/2022
Cc unit leaking found drain pan clogged Cleared clog OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Lyndhurst, OH 44124
Jason N
Job Details: 07/20/2022
"Cc unit not filling with water, not runningRan diagnostics, found code f8e2 for inlet water electrical problem. Ran auto test, no water coming in. Checked inlet valve, found shredded wire on connector to valve. Repaired wire. Reran auto test, unit filled with water and cycled properly. Op test good."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW07
Near South Euclid, OH 44121
Joe O
Job Details: 07/20/2022
Cc: gasket not sealingFound gasket not seated correctly. Re seated gasket. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL4
Near Perry, OH 44081
Dan H
Job Details: 07/20/2022
"Customer complaint that unit is not going through cycles, confirmed, found unit not filling, found a piece of melted plastic under float switch, removed, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac, unit needs new sump assembly , customer does not want repair ; ordrng 1 WPW10605057 (Sump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Amherst, OH 44001
David R
Job Details: 07/20/2022
"Replaced harness, control, thermistor, ran diagnostics to make sure heater coking on, good. Give 24 hours to return to normal temps. Op Test Ok."
We serviced a
GE WASHER
Model GTW725BSN0WS
Near Painesville, OH 44077
Dan H
Job Details: 07/20/2022
"Customer complaint that unit is going off balance, suspension is good, ran spin cycle , unit spins, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"