Service History 308 - Fred's Appliance

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Westlake, OH 44145

Manny

Job Details: 01/19/2022

"Cc door open too fast and wont stay in place. Verify that door slams open, unit will need door hinges. Office to contact customer with next service appointment when parts arrive.; ordrng 1 W11573703 (Left hinge) and 1 W11573702 (Right hinge)"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Elyria, OH 44035

Gabriel P

Job Details: 01/19/2022

"Replace heater,opt test ok"

We serviced a

KENMORE DRYER

Model 110.677416

Near Novelty, OH 44072

Brian M

Job Details: 01/19/2022

Cc of no heat found thermal cut off open Replaced using truck stock OP Test Ok ; used 1 279769 (THERMAL CUTOF) from stock

We serviced a

WHIRLPOOL STACKED W/D

Model WED560LHW2

Near Painesville, OH 44077

Brian M

Job Details: 01/18/2022

Cc f vibration noise Found if pushing in blower housing area unit is quit Found service pointer for blower seal ; ordrng 1 W11401018 (Seal)

We serviced a

KITCHENAID DISHWASHER

Model KUDE48FXSS5

Near Chagrin Falls, OH 44022

Brian M

Job Details: 01/18/2022

"Cc of leakFound leak coming from sump assembly Needs sump ; ordrng 1 WPW10455261 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Avon, OH 44011

Gabriel P

Job Details: 01/18/2022

"Replace filter housing and still barely any water pressure call bj senior tech and he help me diagnose situation ordering other parts ; ordrng 1 WPW10341320 (Dual valve) and 1 WPW10366790 (Resoirver tank), used 1 EDR1RXD1 (Filter), and 1 W10271543 (Fitting) from stock"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Oberlin, OH 44074

David R

Job Details: 01/18/2022

Replaced door and screws. Good. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Eastlake, OH 44095

Corina B

Job Details: 01/18/2022

"CC that the water is hammering, replaced the filter. Confirmed. Removed the filter used bypass plug, stopped hammering. Installed filter filled fine then started to hammer. Called BJ agreed on the filter head. Will need a new filter head. ; ordrng 1 W11346623 (Filter head), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDB00

Near Willoughby, OH 44094

Corina B

Job Details: 01/18/2022

"CC that the unit is not getting cold enough, the ice cream is soft. Confirmed. Fz20* ff 50* checked the frost pattern on the evap, good. Checked the control set at one. Raised the control to recommend setting. Advised cust to wait 24 hrs for temperature. Opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KUDS40CVSS2

Near Cleveland, OH 44109

Manny

Job Details: 01/18/2022

"Replaced dispenser, ran diagnostics cycle unit operating properly dispenser open, opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS3

Near Brecksville, OH 44141

Manny

Job Details: 01/18/2022

"Ran diagnostics cycle and no leaks,took door panel off insulation was wet, ran unit without door panel for 20 mins no leaks, replaced panel and leveled unit and replaced cabinet seal, ran normal cycle and noticed a lot of suds in the tub, stopped cycle and drain water. Removed upper small spray arm and was full I clogged up with detergent residue and debris, removed spray arm and cleaned it, ran diagnostics cycle and no suds, gave customer some finish samples to try and see if they generate less suds that cascade. No leaks found after running the unit for over 25 mins."

We serviced a

GE REFRIGERATOR

Model GNE27JMMES

Near Painesville, OH 44077

Dan H

Job Details: 01/18/2022

"Installed new door pin and hinge, op test good"

We serviced a

GE HOOD DOWN DRAFT

Model JVB94SH1SS

Near Chagrin Falls, OH 44022

Brian M

Job Details: 01/18/2022

Cc unit not working Found switch broken Switch is NLA ; ordrng 1 WB24X10115 (switch membrane blk)

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBT4

Near Amherst, OH 44001

Angel

Job Details: 01/18/2022

Cc that unit was mot turning on. Verified power and unit was receiving 120vac so i took off front panel and verified the fuse but fuse was good Checked all wiring and looked good reinstalled all parts and when customer turned on breaker to test again and unit started working as should. Explained to customer it couldve been a loose wire or just needed to be reseted. Unit is working as should asked to monitor for now if anything to call back. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lorain, OH 44053

Angel

Job Details: 01/18/2022

Cc that the strike on unit broke. Verified and strike was broken replaced with new strike tested unit. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Grafton, OH 44044

Angel

Job Details: 01/18/2022

Cc that unit stopped cooling again. Verified temperatures and ff section was at 69* and freezer at 70*. Checked pressures and running was at 20inch vacuum and unplugged was at 10psi. Used nitrogen and could not find any leaks inside or out the cabinet. Used my black light and found that the foam around the suction line underneath cabinet has dye around it. Called whirlpool techline and spoke with sterling explained issue and had me do a video call and took pictures of the suction line underneath unit with the dye said the the unit is going under review they will contact the customer for any further steps with unit.

We serviced a

JENN-AIR DISHWASHER

Model JDB8500AWX3

Near Westlake, OH 44145

Marie V

Job Details: 01/18/2022

"Cc that the unit is not drying dishes. Ran diag found error code 7-1 no heat , after it finished the auto test, the the unit was heating again. Brought part for return"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, OH 44122

Manny

Job Details: 01/18/2022

"Cc unit not heating, found burned out igniter, replaced igniter with T/S# 12400035, opt test ok; used 1 12400035 (IGNITER) from stock"

We serviced a

KENMORE DRYER

Model 11069132413

Near Avon, OH 44011

Gabriel P

Job Details: 01/18/2022

"Found pulley squeaking replace from t/s opt test ok ; ordrng 1 279640 (Pulley), used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Chardon, OH 44024

Joe O

Job Details: 01/18/2022

"Cc: not cooling properlyFound freezer temps at 22 degrees, and ff at 47 degrees. Found freezer evap frosted over. Found evap thermistor open. Needs thermistor and evap fan harnessFan harness shows out of stock. Office to rescheduleEntitlement shows under 1 year; ordrng 1 W11581973 (Evap fan Harness) and 1 WPW10384183 (thermistor)"

We serviced a

KITCHENAID RANGE

Model KODE300ESS05

Near Solon, OH 44139

Jason N

Job Details: 01/18/2022

"Cc unit not heating properly. Customer stated unit doesnt heat properly in upper and lower ovens. Unit temperatures do not seem accurate. Ran bake test to 300 degrees on upper and lower ovens, let preheat and cycle. After cycling temperature readings 296-306 degrees in upper and lower oven. Set temperatures to 350 degrees, let cycle. After cycling temperature readings 348-355 degrees in upper and lower ovens. Did not see any temperature issue with unit at this time. Advised customer that all units will operate slightly different and new unit may not operate exactly like the older unit and she may have to adjust time and temperatures of recipes. Unit is operating as designed."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Kirtland, OH 44094

Jason N

Job Details: 01/18/2022

"Cc unit needs updated heater element installed.Replaced heater element using customer supplied updated heater element. Ran auto test, op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Kirtland, OH 44094

Jason N

Job Details: 01/18/2022

"Cc unit not filling properly.Customer stated unit will not fill with water randomly and will give a message on display. Ran diagnostics, no codes stored. Ran auto test and manual functionality tests. All functions passed. Could not duplicate issue at this time. Unit is working as designed at this time."

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Kirtland, OH 44094

Jason N

Job Details: 01/18/2022

"Cc unit upper rack rubbingFound right side of upper rack grazing tub gasket. Manipulated side of rack slightly. Tested for further interference, no found. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS1

Near Lyndhurst, OH 44124

Jason N

Job Details: 01/18/2022

Cc unit needs parts replaced due to shipping damageReplaced cooktop panel and back panels. Unit will still need vent trim replaced. Ordering part. ; ordrng 1 W11256338 (Trim vent)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV00

Near Mayfield, OH 44143

Jason N

Job Details: 01/18/2022

"Cc unit not a making iceFound no ice in ice container, ice maker stuck in mid harvest, ice cubes jammed in mold. Removed ice maker and cleared cubes from mold. Found bail arm also has slipped out of actuation hole. Reinstalled, and harvest cycle completed, mold filled with water. Op test good."

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHP519ESS06

Near Middleburg Heights, OH 44130

David R

Job Details: 01/18/2022

Replaced doors. Took pics of previous damage. Good. Op test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ

Near Painesville, OH 44077

Dan H

Job Details: 01/18/2022

"Customer complaint that unit is not cleaning dishes, placed glasses upright in racks and ran test cycle, glasses filled, incoming water temperature at 105 degrees, advised customer to run hot water in sink before starting and to use rinse aid, unit is operating as designed"

We serviced a

CROSLEY WASHER

Model CAW42114GW1

Near Westlake, OH 44145

Marie V

Job Details: 01/18/2022

"Cc that the unit does not goes through the cycle. Ran diag found error code F8E1 no fill long fill , F0E5 off balance load detected and f0e2 oversuds condition detected. Started a auto test and found that one of the water supply was turned off; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Avon, OH 44011

Gabriel P

Job Details: 01/18/2022

"Replace pump motor,opt test ok"

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Mentor, OH 44060

Dan H

Job Details: 01/18/2022

"Customer complaint that unit is not heating , confirmed, found thermal cut off open, unit needs new thermal cut off; ordrng 1 DC96-00887C (Thermal cut off), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB00

Near Cleveland, OH 44135

David R

Job Details: 01/18/2022

"Cc unit not cooling correctly. Temp read 15 in FZ and 45 in FF. Items still cold and cooling for now. Turned temp to coldest. Took off evap cover, ice ball build up on line, only half of evap slightly covered in frost. Short process stub on comp. Sealed system repair. Air couldve got in unit to comp. Gave estimate for evap, comp, drier. Customer paid SVC only. Do not order parts** 4 job count. ; ordrng 1 W10836706 (Evap) and 1 WPW10507886 (Comp) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Euclid, OH 44123

Corina B

Job Details: 01/18/2022

"CC that the unit will not drain. Confirmed. Removed the drain pump found a metal tab in the pump. Removed the tab. Started to drain. Advised cust if it stops draining will need a new pump. ; ordrng 1 WPW10661045 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Euclid, OH 44123

Corina B

Job Details: 01/18/2022

CC that the unit does kit finish a cycle. Confirmed. Ran diag F7E1 BASKET SPEED FAULT. Checked the manual spin found the hub is worn. Will need a hub. ; ordrng 1 W10528947 (Hub)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 01/18/2022

Replaced freezer led OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDP350PAAW5

Near Aurora, OH 44202

Brian M

Job Details: 01/18/2022

"Cc of leak Found leak coming from center of sump assembly Also door seal is worn out Needs pump and door seal ; ordrng 1 W10837026 (pump&motor) and 1 W11498831 (Seal), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Novelty, OH 44072

Joe O

Job Details: 01/18/2022

"Installed control, latch, and belt. Ran auto test and calibration. Ran normal cycle. Op test ok"

We serviced a

GE STACK W/D

Model GUD24ESSM1WW

Near Mentor, OH 44060

Dan H

Job Details: 01/18/2022

"Installed new belt and pulley, op test good"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC0HS02

Near Cleveland, OH 44109

David R

Job Details: 01/18/2022

"Cc unit not turning off when done baking, will have to shut off breaker in order to turn off, both ovens. All options work on Ui. Found lost communication error codes F6E0, F6E3. Order and replace both control boards and UI. **2 job count** double labor ; ordrng 1 W11261165 (Control) and 1 W11261164 (Control) and 1 W11428578 (Ui)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TS5

Near Euclid, OH 44123

Corina B

Job Details: 01/18/2022

"CC that the ice melted. Confirmed. Fz 20* ff 45*. Found the drier bent to restrict the flow of r134. Re seated the drier. Replaced the condenser fan. Checked the evaporator fan not running, 120 volts. Called BJ not charging customer for evap fan. ; ordrng 1 242077705 (Evaporator fan)"

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW0

Near Cleveland, OH 44108

Corina B

Job Details: 01/18/2022

"CC that there is no water going into the washer. Confirmed F8e1 Long Fill. Checked the valve 120 volts, no water coming out. Checked the water hose good. Will need the valve. ; used 1 W11165546 (Valve) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Chagrin Falls, OH 44022

Joe O

Job Details: 01/18/2022

"Cc: not making ice, freezer temps not cold enoughFound temps in ff at 41 degrees. Freezer temps at 31 degrees. Found uv dye on ff evap. Needs ff evapEvaporator shows under 10 year part only warranty; ordrng 1 W10917531 (evaporator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHB01

Near Cleveland, OH 44143

Joe O

Job Details: 01/18/2022

Cc: ice spilling overAdvised customer ice will build up in bin and when dispensing it pulls the ice forward. Unit functioning as designed. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Cleveland, OH 44128

Manny

Job Details: 01/18/2022

"Cc door unaligned and the kick plate came broken, leveled unit , verified that kicked plate is broken, ordering kick plate customer will install when part arrives, no need for a return visit ; ordrng 1 WPW10713153 (grille)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Cleveland, OH 44135

Marie V

Job Details: 01/18/2022

"Cc that the unit is showing LF. Ran diag found error code, f0E3 overload f8e1 long fill. Delete error codes. Replaced water valve. Started a normal cycle , let it fill up. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Seven Hills, OH 44131

David R

Job Details: 01/18/2022

"Customer had POP. Cc unit FZ not cooling properly. Unit in defrost mode. Took temp, FZ 48 and FF 48. Checked and unit is R600. Do not have equipment to service these types of fridge yet. Need oiless gauges and tech who does R600 units. Was on the phone with Brian. Fans all working, compressor is coming on. Ordering parts and having R600 tech come out**4 hr job,r600 tech needed ; ordrng 1 W11446726 (Control) and 1 W11368877 (Evap) and 3 W10843121 (Drier)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Cleveland, OH 44103

Corina B

Job Details: 01/18/2022

Replaced the gasket and door. Steamed the gasket. Opt test ok

We serviced a

MAYTAG DRYER

Model MGDC300BW0

Near Ravenna, OH 44266

Brian M

Job Details: 01/18/2022

Cc of noise Found rear wheel damaged Replaced using dryer repair kit OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Kent, OH 44240

Brian M

Job Details: 01/18/2022

Installed heater OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW2

Near Fairview Park, OH 44126

Angel

Job Details: 01/18/2022

Replaced timer tested unit. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Seven Hills, OH 44131

Marie V

Job Details: 01/18/2022

"Replaced heater, no leaks. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Kent, OH 44240

Brian M

Job Details: 01/18/2022

Cc unit not making ice Found unit clogged in fill tube Removed and cleared ice Found unit not calling for water Replaced icemaker OP Test Ok

We serviced a

MAYTAG WASHER

Model MAV8551AWW

Near Avon Lake, OH 44012

Angel

Job Details: 01/18/2022

Replaced thrust bearing kit. Opt test ng transmission shaft is to loose will need transmission called BJ to explain issue and said yes than it will need the transmission gave customer estimate and said he will buy a new washer than.; ordrng 1 35-6615 (Transmission)

We serviced a

WHIRLPOOL WASHER

Model LAT8826AAE

Near Cleveland, OH 44121

Jason N

Job Details: 01/18/2022

"Installed pads and lubricant. Ran spin test with towels, no abnormal vibration from unit. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Painesville, OH 44077

Dan H

Job Details: 01/18/2022

"Customer complaint that unit is not cooling, confirmed, found floating restriction in cap tube, spoke to bj suggested to replace filter drier and purge system with nitrogen, ordering cap tube; ordrng 1 WPW10143759 (Filter drier)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Parma Heights, OH 44130

David R

Job Details: 01/18/2022

"Replaced wire and UI. Found old UI had corrosion. Took pic, ran diagnostics. No error codes. Good. All components working. Op test ok."

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Mentor-on-the-Lake, OH 44060

Joe O

Job Details: 01/18/2022

"Cc: intermittent screeching, grinding noiseRan test cycle. Unit sounds normal. Ran with load with towels. Customer showed video, unable to tell by video where noise is coming from. Found blower wheel cracked. Needs blower wheel; ordrng 1 WP697772 (blower wheel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44105

Manny

Job Details: 01/18/2022

"Cc unit leaves clothing wet at the op end of cycle, ran diagnostics and found error F8E1 for long fill, ran auto test and cold water valve is really noisy, unit will need inlet valve; ordrng 1 W11210463 (valve)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ03

Near Lorain, OH 44053

Angel

Job Details: 01/18/2022

Ice maker not working. Verified and found fill tube frozen tested unit and heater is receiving 120vac checked resistance and heater is open. Will need door replaced. Ordering door.; ordrng 1 LW11026429 (Freezer door)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Kingsville, OH 44048

Dan H

Job Details: 01/18/2022

"Installed new user interface, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Broadview Heights, OH 44147

David R

Job Details: 01/18/2022

Replaced rack adjusters. Good. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Cleveland Heights, OH 44118

Corina B

Job Details: 01/18/2022

"CC that the unit is leaking. Confirmed. Checked the door gasket good. Checked the spray arm full of food. Will need the upper and lower spray arms. ; ordrng 1 W10837249 (Spray arm) and 1 WPW10498900 (Upper spray arm)"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Brecksville, OH 44141

Brian M

Job Details: 01/18/2022

Cc of leak Found leak marks coming from around dispenserNeeds dispenser ; ordrng 1 W11524103 (Dispenser)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Mentor, OH 44060

Joe O

Job Details: 01/18/2022

"Cc: not making iceFound unit temps at 1 degree in freezer and 37 degrees in ff. Found no stored error codes. Ran ice maker harvest, and fill. Found unit will harvest but not fill. Needs water valve and fill tube heater. ; ordrng 1 W11482383 (Water valve) and 1 W11087201 (heater)"

We serviced a

KITCHENAID MICROWAVE

Model KBMS1454SSS3

Near Olmsted Township, OH 44138

Marie V

Job Details: 01/18/2022

"Cc that the unit is not working. Confirmed. Found main fuse was open. Tested unit , pass. Replaced fuse from T/s. Advice cust that if it goes again it will need door switches. Cust said she will call back if it happens. ; ordrng 3 W10138793 (Switch 39.58)s, used 1 W10138793 (FUSE, MICROWAVE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Painesville, OH 44077

Joe O

Job Details: 01/18/2022

Cc: stuck in spinFound unit paused. Found no stored error codes. Ran auto test and calibration. Unit functioning as designed. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Olmsted Township, OH 44138

Marie V

Job Details: 01/18/2022

"Cc that the temp fluctuates, took temps 36* fresh food and -1*on freezer. Cust had questions about , how to set temp on freezer and fresh food, how to clean the condenser, how to clean up the shelf without taking them off. Answered all quest. Unit is working as designed. Op test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44120

Jason N

Job Details: 01/18/2022

"Cc unit senses but doesnt advance to wash cycle.Ran diagnostics, found code f8e1 for no/low fill. Found drain hose laying on floor. Moved unit closer to wash tub, hooked drain hose to side. Ran auto test, all functions passed. Op test good."

We serviced a

KITCHENAID RANGE

Model KFDC558JSS01

Near Shaker Heights, OH 44120

Jason N

Job Details: 01/18/2022

"Cc unit burner not lighting properly Customer states RF burner takes too long to ignite. Confirmed burner will continuity spark for up to 7-8 seconds before ignition. Cleaned electrode and burner head with emery cloth. Positioned electrode in center of burner head. Ran ignition test several times, ignition will happen within 1-3 seconds. Op test good."

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Ashtabula, OH 44004

Dan H

Job Details: 01/18/2022

"Customer complaint that hot water is cold and cold water is hot, found hot and cold water lines reversed, corrected, op test good"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Strongsville, OH 44136

David R

Job Details: 01/18/2022

Cc unit not draining. F9E1 error. Unit had water filled till top. Shop vac all water out. No debris in pump that I could see unless sucked out. Pump getting 120. Couldve also been loose connection. Pump is working good now and draining.

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBT8

Near Willoughby, OH 44094

Corina B

Job Details: 01/18/2022

"CC that the ui is broken and it is leaking. Confirmed. Found the ui, tabs are broken and the handle is cracked. Started a cycle, found the water leaking in between the hinges. Will need a new ui, handle, seal and spray arm. ; ordrng 1 WPW10320510 (Spray arm) and 1 WPW10497235 (Seal) and 1 WPW10500174 (Ui) and 1 W10195834 (Handle)"

We serviced a

KITCHENAID KITCHEN

Model KDTM604KPS0

Near Solon, OH 44139

Brian M

Job Details: 01/18/2022

Installed heater OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF750SAYM3

Near Madison, OH 44057

Dan H

Job Details: 01/18/2022

"Customer complaint that water is not getting hot enough to dissolve soap, ran diagnostics found f7e1(no heat) and f6e6(cold water) error codes, unit started test cycle, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly, customer does not want repair at this time ; ordrng 1 WPW10605057 (Sump)"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW0

Near Cleveland, OH 44135

Gabriel P

Job Details: 01/18/2022

"Replace harness,opt test ok"

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Lorain, OH 44053

Angel

Job Details: 01/18/2022

Cc that unit is making a sound and not drying correctly. Ran unit and unit is heating properly explained to them that they were going to have to clean out vent and the noise was some beads from a bracelet or necklace that got stock around the drum. Tested unit opt test ok.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Olmsted Falls, OH 44138

Gabriel P

Job Details: 01/18/2022

Replace parts opt test ok

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW1

Near Cleveland, OH 44113

Manny

Job Details: 01/18/2022

"Cc unit not drying properly, ran normal cycle unit is not heating and there is a rattling noise that will stay even after unit is off, while diagnosing the unit tenant asked what I needed to do, informed him that I need to take the unit down since is a stacked Unit and then take it apart and figure out why is not heating and where does the noise comes from, Told him I would have to reschedule him.; schdld next appmnt for 1/24 MON !"

We serviced a

JENN-AIR RANGE

Model JGRP548WP01

Near Columbia Station, OH 44028

Gabriel P

Job Details: 01/18/2022

"Explain customer that I will not replace parts I diagnose appliance in the by dsi board check voltage going to valves,also check other test with senior technician bj and whirlpool Andrew. whirlpool said to replace dsi board and valve explain customer what whirlpool wants us to do and what Im going to do ordering valve ; ordrng 1 W11193822 (Dsi)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Rocky River, OH 44116

Manny

Job Details: 01/18/2022

Cc unit not cooling enough. Unit is sitting in an unheated garage temp in freezer equal to the ambient temp in the garage. Make customer aware that the unit is not designed for unheated garage no that the temp of the garage need to be above 50F for the unit to perform properly. Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS25XVMS10

Near North Ridgeville, OH 44039

Marie V

Job Details: 01/18/2022

"Cc that the unit stopped working. Confirmed, only lights on unit, took temps over 60* on both sections. Verify power at the control board. 120v. Unit will need new control.; ordrng 1 WPW10312695 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Elyria, OH 44035

Marie V

Job Details: 01/18/2022

"Cc that the unit will show sensing and lid lock by the end of the cycle but will not spin the clothes out. Ran diag found error code F8E1 long fill. Tested lid lock and resistance test failed. Called BJ help me diag, unit will need control, valve and lid lock. Office will contact once they have eta on the parts.; ordrng 1 W11481108 (Control) and 1 W11394572 (Latch) and 1 W11220230 (Water valve)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Grafton, OH 44044

David R

Job Details: 01/14/2022

"Lid lock, had to break strike to get correct model number. Cc unit draining and wont stopped. Control sending constant power to drain pump. Checked at pump and through harness. Drain pump 20 ohms in range. Will need control. Customer paid SVC only ; ordrng 1 W11543997 (Control) and 1 W11457841 (Strike), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL01

Near Madison, OH 44057

Dan H

Job Details: 01/14/2022

"Customer complaint that power cord is split, confirmed, unit need new power cord; ordrng 1 W11239562 (Power cord)"

We serviced a

WHIRLPOOL WASHER

Model Wtw5105hw0

Near Chardon, OH 44024

Brian M

Job Details: 01/14/2022

Cc unit has noises Found coins in washplate causing friction Found belt stretched Replaced using truck stock OP Test Ok ; used 1 WPW10006384 (BELT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW00

Near Chardon, OH 44024

Brian M

Job Details: 01/14/2022

Cc unit has water on shelfs Found evap drip pan frosted over Cleared ice in pan OP Test Ok

We serviced a

KENMORE REFRIGERATOR

Model 2536008941

Near Painesville, OH 44077

Dan H

Job Details: 01/14/2022

"Customer complaint that unit is not cooling and handle is broken, fresh food section temperature at 56 degrees, freezer section temperature at 34 degrees, evaporator fan is running, Compressor and condenser fan are running, found evaporator frozen solid, heater and bimetal are good, door handle mount is broken, unit needs new control, door mount, and evaporator cleared ; ordrng 1 5303918671 (Cntrl) and 1 242116001 (Mount), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Maple Heights, OH 44137

Manny

Job Details: 01/14/2022

"Replaced fan and thermistor, opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Amherst, OH 44001

Marie V

Job Details: 01/14/2022

"Cc that burners and oven does not works, unit will spark and ignitor will glow but not gas. Verify all connections, they were good, removed gas line, no gas came out."

We serviced a

WHIRLPOOL WASHER

Model WTW5500XW0

Near Mentor, OH 44060

Corina B

Job Details: 01/14/2022

"CC that the lid lock is flashing. Confirmed ran diag F1e1 MAIN CONTROL FAULT, f5e1 LID SWITCH FAULT LID UP. Checked the main control 120 volts. 16 dc volts on. Will need a main control. Checked the lid lock, good. ; ordrng 1 W10392998 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Mentor, OH 44060

Corina B

Job Details: 01/14/2022

Replaced the agitator. Used loctite. Ran a calibration. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Cleveland, OH 44111

Gabriel P

Job Details: 01/14/2022

"Found motor shaft broken making claking noise they will not fix ; ordrng 1 W11283592 (Motor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Cleveland, OH 44113

Gabriel P

Job Details: 01/14/2022

"Replace heater,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS0

Near Cleveland, OH 44113

Gabriel P

Job Details: 01/14/2022

"Pump is defective gave estimate they will not fix ; ordrng 1 WPW10605057 (Pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WALL OVEN COMBO

Model WOC75EC0HS04

Near Aurora, OH 44202

Brian M

Job Details: 01/14/2022

Cc unit keeps resetting time Replaced UI OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Bedford Heights, OH 44146

Manny

Job Details: 01/14/2022

"Cc unit banging, found error code F0E5for off balance load, noticed unit leaning to the left, leveled unit ran diagnostics cycle opt test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Mentor, OH 44060

Dan H

Job Details: 01/14/2022

"Installed new door skin, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Strongsville, OH 44149

Marie V

Job Details: 01/14/2022

"Replaced heater, tested unit no leaks. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB00

Near Strongsville, OH 44136

Marie V

Job Details: 01/14/2022

"Cc that the ice maker stopped working. Took temps 37* 35* fresh food and -1* on freezer. Verify gasket on unit, they are all sealing, found blue tape at the top of the ice bin, removed it. Found frost on the ice bin, cleared all up and tested dispenser door, is sealing all the way as well. Tried to cycle ice maker it failed, replaced and cycled and fill it up. Advice cust to allow few hours. For temp to adjust and start making ice."

We serviced a

FRIGIDAIRE RANGE

Model GLES388DBA

Near Strongsville, OH 44149

Marie V

Job Details: 01/14/2022

"Cc that the unit looses power when using the oven, she can use the top no problem but as soon as it starts using the oven the unit shuts off. Confirmed u it preheated to 350* and then shuts down. Verify power at the outlet, 244V. Unit will need control board, no longer available ; ordrng 1 316272202 (Control(discontinued ))"

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