Service History 308

Near Bay Village, OH 44140
Corina B
Job Details: 12/05/2019
DISHWASHER KITCHENAID KDFE104DBL5 "Cc that dishwasher not washing dishes. Found sediment buildup in water valve. Not getting enough pressure to operate spray arms. Will need new supply line. Found upper rails failing will need new rails. Will need plumber before we return. ; ordrng 1 W108
Near Cleveland, OH 44134
Jeff M
Job Details: 12/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed new part unit op tested good
Near Streetsboro, OH 44241
Brian M
Job Details: 12/05/2019
WASHER WHIRLPOOL MHW4200BG0 Cc water valve broken Found water valve broken ; ordrng 1 WPW10435242 (valve)
Near Lakewood, OH 44107
Jeff M
Job Details: 12/05/2019
RANGE WHIRLPOOL WFG550S0HZ1 The unit Will not stay lit. It will ignite not stay lit. I added a grounding strap did not work I installed the new igniter did not work a check for a break and harness from the spark module to the igniter peer to be fine the spark was continuous at the i
Near Cleveland, OH 44111
Corina B
Job Details: 12/05/2019
RANGE MAYTAG MGR8700DS0 Replaced spark module and main control. Brought core back for return. Heated oven to 350*. Optest ok.
Near Avon Lake, OH 44012
Corina B
Job Details: 12/05/2019
RANGE WHIRLPOOL RBS305PDB6 "CC that the oven does not work. Checked the bake and broil element, good. Checked the fuse, open. Jumped the fuse. Oven started to heat. Will need a new thermal fuse. Office to order the part. ; ordrng 1 WP9759243 (thrmst-fix)"
Near Parma, OH 44129
Jason N
Job Details: 12/05/2019
DRYER WHIRLPOOL WGD7500GC0 Cc unit door not closing. Installed new catch and door switch using customer supplied parts. Op test good.
Near Lakewood, OH 44107
Jeff M
Job Details: 12/05/2019
RANGE WHIRLPOOL RBS245PDS18 "The unit has an F3. Runaway temp needs a new main control sensor est only ; ordrng 1 WP8302994 (cntrl-elec) and 1 WPW10131825 (sensor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Perry, OH 44081
Jason N
Job Details: 12/05/2019
WASHER MAYTAG MHW5630HW0 "Cc unit not finishing cycles.Customer stated water keeps running out of drain when starting cycleFound drain line running along floor into basement drain. Advised customer that drain line must be 30-36 above floor, raised drain line and started cycle. Un
Near Westlake, OH 44145
Corey L.
Job Details: 12/05/2019
WASHER WHIRLPOOL WTW5000DW0 "Replaced suspension, cleared errors and calibrated, op test good"
Near Parma Heights, OH 44130
Corina B
Job Details: 12/05/2019
DISHWASHER KITCHENAID KDFE104DWH5 Replaced the rails. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Hunting Valley, OH 44022
Brian M
Job Details: 12/05/2019
RANGE KITCHENAID KOSE507ESS04 Cc unit seems loud when baking Found noise coming from baffle cover Replaced fan and baffle cover Ran unit with customer and she’s thinks it’s better OP TEST OK
Near Bay Village, OH 44140
Corina B
Job Details: 12/05/2019
REFRIGERATOR GE PFSS5NJWASS "Cc that fresh food section not cooling. Fz -2 ff 76 degrees. Found evaporator fan not running. Checked the dc volts at the control 13.4 dc volts. Will need a new fan. Cust can install part. ; ordrng 1 WR60X10185 (motor evap dc 9363), used 1 SHIPPING (SHI
Near Mayfield Heights, OH 44124
Brian M
Job Details: 12/05/2019
DISHWASHER WHIRLPOOL KDFE104DWH5 Cc of a leak Ran unit several times Could not duplicate a leak took apart spray arms to see if unit was cracked Found a ton of plastic wrapping in arms Took seal out cleaned it up and put it back on Leveled unit as well Advised that in rare spray arms may
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 12/05/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new part unit op tested good. Recommended at least 24 hours before it regains proper cooling
Near Saybrook Township, OH 44004
Joe O
Job Details: 12/05/2019
RANGE KENMORE 790.953538 "Cc: Left rear burner does not workFound burner coils burned up. Needs left rear burner.; ordrng 1 318178110 (element,surface10994), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Euclid, OH 44123
Jeff M
Job Details: 12/05/2019
REFRIGERATOR WHIRLPOOL WRT518SZFB00 Installed new part unit op tested good
Near Cleveland, OH 44113
Dan H
Job Details: 12/05/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "Customer complaint that unit is not making ice and freezer section is no cooling properly, found fresh food section evaporator frozen, unit needs new control and thermistor ; ordrng 1 W11087438 (motor-evap) and 1 WPW10675033 (cntrl-elec)"
Near Garfield Heights, OH 44105
Corina B
Job Details: 12/05/2019
WASHER CROSLEY VAW3584GW1 Replaced the the tub ring. Optest ok.
Near Brook Park, OH 44142
David R
Job Details: 12/05/2019
DRYER MAYTAG MEDB765FC0 Cc no heat. Found element open. Ordering element ; ordrng 1 WP3387747 (element)
Near Chester Township, OH 44026
Brian M
Job Details: 12/05/2019
WASHER MAYTAG MVWB765FW1 Cc unit leaking when not running Found hot valve to be open Replaced water valve from truck stock OP TEST OK ; used 1 W11165546 (VALVE) from stock
Near Cleveland, OH 44135
Jason N
Job Details: 12/05/2019
RANGE WHIRLPOOL AGR5330BAS3 "Cc unit not workingCustomer stated bake or broil not working now. Unit uses same ignitor and tube for both function. Ran bake test, no ignitor glow, good voltage at 122v. Unit needs ignitor. Replaced using truck stock, ran bake and broil tests, op test g
Near Brooklyn Heights, OH 44131
Jason N
Job Details: 12/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV00 "Cc unit not making ice sometimesCustomer stated unit will sometimes not dispense ice. Tested ice dispense, working for first several times, then just humming from auger motor, and no ice dispense, unit needs ice dispense auger motor.; ordrng 1 WPW1031799
Near Amherst, OH 44001
Gabriel P
Job Details: 12/05/2019
WASHER WHIRLPOOL WTW7300DW0 Found error f7e8 motor stator over temperature and f0e3 over load check stator looks good no damage found agitator dancing when running auto test the teeth are strip also ordering transmission in case the teeth on shaft does not grab on new agitator ; ord
Near Chesterland, OH 44026
Corey L.
Job Details: 12/05/2019
DISHWASHER GE GDT695SBL3TS using ge tool found cmc fault and heater fault, found sp for unit dead to replace element, tested element, element failed, updated firmware for customer to use in the meantime but advised dishes will not dry, ordrng 1 WD05X24776 (ELEMENT)"
Near Russell Center, OH 44072
Jason N
Job Details: 12/04/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Cc unit not coolingChecked for frost pattern, no frost. Checked for leaks using uv light. Found dye around bottom drier joint connection. No refrigerant to recover. Replaced uv drier using truck stock. Pulled vacuum on system to 29 in/hg for 15 min. Shut
Near Perry, OH 44081
Jeff M
Job Details: 12/04/2019
DRYER KENMORE 110.978726 The pulley failed. Installed ts part unit op tested good ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Geneva Township, OH 44041
Arthur V
Job Details: 12/04/2019
REFRIGERATOR FRIGIDAIRE FFHS2622MWKA Replaced water valve. Op test good no leaks. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Chardon Township, OH 44024
Joe O
Job Details: 12/04/2019
RANGE WHIRLPOOL WEG515S0FS0 Cc: oven not lightingCustomer tried showing issue and oven lit. Pulled drawer found customer has flat pans at the height of the drawer under unit. Advised customer the pans may slide and the spark may go to the pan instead of the burner. advised customer
Near Russell Center, OH 44072
Jason N
Job Details: 12/04/2019
WASHER MAYTAG MVWP575GW0 "Cc unit lid lock not working againReplaced control and lid latch. Ran auto test and calibration. op test good. Checked outlet for polarity, correct voltage and polarity."
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 12/04/2019
DRYER FRIGIDAIRE n/a "Unit in poor condition. Needs control,cover for control and a heating element. Found console is part of control. Customer does not want repaired."
Near Solon, OH 44139
Jason N
Job Details: 12/04/2019
WASHER WHIRLPOOL WTW4850XQ0 "Cc unit lid lock light flashing.Confirmed lid lock light flashing, unplugged unit, was able to reset. Ran diagnostics, found codes f2e1 for stuck key and f1e1 for main control fault. Advised customer she may need a main control. Quoted estimate
Near Cleveland, OH 44103
Jeff M
Job Details: 12/04/2019
DRYER WHIRLPOOL WET4024HW0 Installed new part unit op tested good
Near Roaming Shores, OH 44085
Arthur V
Job Details: 12/04/2019
WASHER WHIRLPOOL WTW8000BW0 Replaced latch assy. Tested unit. Op test good.
Near Warrensville Heights, OH 44122
Jeff M
Job Details: 12/04/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Water valve was off
Near Lakewood, OH 44107
Jeff M
Job Details: 12/04/2019
DRYER WHIRLPOOL MDE9606AYW The dryer operated fine customers description to me was as he does multiple loads in a row the dryer will stop working once it cools down it will start working again. It sounds like the venting is restricted I highly recommend it for them to call a profes
Near Lorain, OH 44053
Gabriel P
Job Details: 12/04/2019
RANGE WHIRLPOOL WFE505W0HS1 Replace all parts opt test ok also advise customer to buy a three prong range cord cause is burn a little
Near Mantua, OH 44255
Brian M
Job Details: 12/04/2019
WASHER MAYTAG MVWX655DW1 Cc unit not workingFound unit to be rumbling when hand spun Ran auto test found unit to agitate while spinning Tried to remove washplate but it will not budge Needs washplate and tub hub But can’t get plate off to inspect gearcase shaft EST only
Near Mayfield Heights, OH 44124
Dan H
Job Details: 12/04/2019
COOK TOP KITCHENAID KGCS105GSS09 "Installed new orifaces and igniter switch harness, op test good"
Near Parma, OH 44129
Dan H
Job Details: 12/04/2019
DISHWASHER AMANA ADB1400AGW1 "Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, unit started test cycle, heater did not come on, found heater unplugged, plugged in heater, op test good"
Near Lorain, OH 44053
Gabriel P
Job Details: 12/04/2019
WASHER MAYTAG MVWB765FW2 "Replace rotor and motor still same click sound call tech line he said if I hold the inner basket and still making click sound check agitator if agitator good than replace transmission check both there good will replacing transmission from truck stock, wh
Near Independence, OH 44131
Dan H
Job Details: 12/04/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint that unit is not draining, confirmed, found a piece of broken glass lodged in drain pump , removed, op test good"
Near Parma, OH 44134
Dan H
Job Details: 12/04/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Customer complaint that unit is leaking , found evaporator drain tube clogged, installed new drain tube, op test good"
Near Parma Heights, OH 44130
Dan H
Job Details: 12/04/2019
OTR MICROWAVE MAYTAG MMV4205DS1 "Installed new magnetron , op test good"
Near Westlake, OH 44145
Gabriel P
Job Details: 12/04/2019
WASHER WHIRLPOOL WTW8000BW0 Washer bearings are loud and leaking oil giving customer and estimate she will not repair
Near Parma Heights, OH 44130
Dan H
Job Details: 12/04/2019
WASHER MAYTAG MVWC565FW2 "Customer complaint that unit is not starting, found unit paused, unpaused unit, unit continued cycle, ran diagnostics no error codes found, started normal wash cycle unit filled and began washing, unit spins and drains, unit is operating as designed"
Near Cleveland, OH 44102
Corina B
Job Details: 12/04/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "CC that the unit is leaking everywhere. Found the deli control soaking wet corrosion around the wires. Will need a new door and deli ui. Checked the ff evap, good frost pattern. Cycled the ice maker, good. Cust does not want to repair.
Near Lakewood, OH 44107
Corina B
Job Details: 12/04/2019
WASHER WHIRLPOOL MAH7500AWW CC that the unit sounds like a jet engine. Found the bearings are worn. Parts are no longer available.
Near Cleveland, OH 44102
Corina B
Job Details: 12/04/2019
RANGE AMANA ACR4303MFB3
Near Cleveland, OH 44102
Corina B
Job Details: 12/04/2019
DRYER AMANA NED4655EW1 "CC that the unit will not turn on. L1 to neutral 120volts, and l2 to neutral 120 volts. L1 to l2 zero volts. Will need an electrician. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Optest ok"
Near Bainbridge Township, OH 44023
Jason N
Job Details: 12/04/2019
WASHER WHIRLPOOL WFW9750WW01 "Cc unit not draining, thinks it needs a drain pump.Pulled drain basket to check for clog. Drain basket clean, ran some water then canceled to drain. Draining every slow. Unit needs drain pump.; ordrng 1 280187 (pump-water15509), used 1 SHIPPING (SHIPPING
Near Elyria, OH 44035
David R
Job Details: 12/04/2019
WASHER MAYTAG MVWC465HW2 "Replaced parts, control not needed. Ran test and calibration, spin and agitate working. Op test ok"
Near North Ridgeville, OH 44039
David R
Job Details: 12/04/2019
DRYER SAMSUNG DVG45M5500Z/A3 Replaced parts. Put 3 wet big bath towels inside. Let run on normal. Tested good. Op test ok.
Near Cleveland, OH 44135
David R
Job Details: 12/04/2019
WASHER AMANA NTW4516FW3 "Replaced parts, tested, no noise. Ran test mode and calibration. Op test ok"
Near Parma, OH 44134
David R
Job Details: 12/04/2019
REFRIGERATOR WHIRLPOOL ED2KVEXVB01 Replaced parts. Op test ok
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 12/04/2019
WASHER MAYTAG MVWB765FW3 Customer did run a delicate cycle the clothes did not spin. using her exact settings around the drain in Spin the same soil level and spin speed the unit did spin the clothes off. There must be a software issue inside the control board.; ordrng 1 W1119597
Near Cleveland, OH 44103
Jeff M
Job Details: 12/04/2019
WASHER WHIRLPOOL WTW5000DW1 "Installed new parts I found that the lock that was ordered came engaged. so I used truck stock latch same part same issue out of the box it was engaged. I cannot get either lock to disengage. So I reconnected the old latch and it worked and then it stop
Near Cleveland, OH 44135
Dan H
Job Details: 12/04/2019
WASHER AMANA NTW4516FW2 "Customer complaint that unit is leaking, tub mostly full of water when tech arrived, continued cycle, unit advanced to agitate, canceled cycle, unit drained, started normal wash cycle, found cold water valve cracked, installed new valve, op test good ;
Near Ashtabula, OH 44004
Arthur V
Job Details: 12/04/2019
WASHER MAYTAG MHW3505FW1 Found pump broken in the box —- see pics. Need to reorder. Wpw10605427; ordrng 1 WPW10605427 (pump-water)
Near Cleveland, OH 44135
Dan H
Job Details: 12/04/2019
WASHER WHIRLPOOL WTW4850HW1 "Customer complaint that unit is not working only making grinding noise, found unit in continuous drain mode, canceled, ran diagnostics no error codes found, started normal wash cycle unit filled and began washing, unit is operating as designed, advised
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 12/04/2019
OTR MICROWAVE WHIRLPOOL WMH31017HS2 Customer more in depth explain to me the issue that he is having. It turns out this model will turn the cooling fan on once enough heat internal of the cabinets and will turn the fan off when the internal temperature of the microwave is below set amount.
Near Cleveland, OH 44120
Jason N
Job Details: 12/04/2019
WASHER WHIRLPOOL WTW4855HW1 Cc unit draining water onto the floor.Found drain hose became unattached from back on unit. Spring clip laying on floor. Reattached drain hose. Checked for tightness. Ran auto test. Op test good.
Near Middleburg Heights, OH 44130
Corina B
Job Details: 12/04/2019
DISHWASHER MAYTAG MDB4949SHZ0 CC that there is water on the back wall and there is a smell. Found moisture on the back wall of the tub and a a mildew smell. Called t/l Steve Advised customer that unit does not have a fan to remove moisture Or heat to run unit everyday and use afresh t
Near Brook Park, OH 44142
David R
Job Details: 12/04/2019
WASHER MAYTAG MVWB865GW0 "Cc white residue. Explained residue can be caused by a different amount of factors, excessive detergent, not using the correct cycle with correct load, selecting right temp, using HE detergent, using clean washer with afresh. Ran test 51, all components
Near North Olmsted, OH 44070
David R
Job Details: 12/04/2019
DRYER WHIRLPOOL MEDC465HW0 "Cc clothes were cold at end of cycle. Turned unit on, heat cycling on high at 210*, let run to show customer heat is working. Also found customer had unit “wrinkle control” on for 90 mins. Unit is good. Op test ok"
Near Oakwood Village, OH 44146
Jason N
Job Details: 12/04/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Cc unit not coolingCustomer had unit unplugged, plugged in, used bullit piercing valve from truck stock, hookup gauges. Unit low side reading 20 in vacuum, unit has refrigerant leak. Ordering evaporator and compressor for sealed system repair.; ordrng 1
Near Strongsville, OH 44136
Corina B
Job Details: 12/04/2019
MICROWAVE WHIRLPOOL WMH53521HZ "Cust showed pop, sent pic. CC that there is moisture on the side walls of the outside. Found the vent cover tabs on the outside of the cabinet. Relined the vent cover. Heated a cup of water found steam on the door. Talked to SM advised me this is normal
Near WILOUGHBY HLS, OH 44094
Arthur V
Job Details: 12/04/2019
WASHER MAYTAG MHW5630HC0 F7e2. Error. Called techline talked to tj. Needs main control. Also needs cold water valve (stripped) ; ordrng 1 W11316256 (valve) and 1 W11322901 (cntrl-elec)
Near Cleveland, OH 44108
Corey L.
Job Details: 12/04/2019
DRYER WHIRLPOOL WET4124HW0 "Replaced dryer start relay switch, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, vent is vented with ventless set up as Bratenahl place does not hav
Near Rocky River, OH 44116
Corey L.
Job Details: 12/04/2019
DISHWASHER KITCHENAID KDFE104HPS0 "Customer complaint dishwasher not working, confirmed, outlet checks good, found wires loose at wire nuts, tightened wire nuts, op test good, no error codes"
Near Franklin Township, OH 44240
Brian M
Job Details: 12/04/2019
WASHER WHIRLPOOL NTW4605EW0 Cc unit doesn’t lock or agitate and won’t fill Ran diagnostics found no stored error codes Ran auto test and calibration Ran normal cycle until unit filled and started agitating Ran drain and spin Could not duplicate an issue
Near Rocky River, OH 44116
Corey L.
Job Details: 12/04/2019
DRYER MAYTAG MEDC465HW0 "Customer complaint dryer not drying clothes, power is correct to unit, started timed dry cycle, unit heated, could not see airflow exiting home, advised customer to have vent system to outside looked at and referred to installation instructions, unit is
Near Lyndhurst, OH 44124
Joe O
Job Details: 12/04/2019
REFRIGERATOR AMANA ART318FFDW06 "Cc: not freezing in freezer section, freezing in ff section, ice freezing in a big chunkFound temps in freezer at 6 degrees and ff at 35 in ff section. Found no ice blocks in the ice bin. Spoke with BJ, he advised that changing the air flow to ff section
Near Avon Lake, OH 44012
Gabriel P
Job Details: 12/04/2019
WASHER MAYTAG MVWB850YW1 "Found unit full of water drain water with my shot vac check both pumps found hair pin inside clear out also put both drain pump back together and ran rinse and spin found water leak on one of the pump I put back together so use shot vac again thank corre
Near Westlake, OH 44145
Corey L.
Job Details: 12/04/2019
DRYER SAMSUNG DV45K6200EZ/A3 "Replaced idler pulley, op test good"
Near University Heights, OH 44118
Joe O
Job Details: 12/04/2019
DISHWASHER MAYTAG MDB4949SHZ0 Cc: fills but won’t washFound loose connection on control board to sump assembly. Reconnected connection ran test cycle. Op test ok
Near Concord Township, OH 44060
Arthur V
Job Details: 12/04/2019
DRYER WHIRLPOOL WED4850HW0 Tested unit. Let cycle for 15 min no noise. Customer stated this was a chirping sound when unit started and sometimes during the cycle. No noise while diagnosing. Did not make any noise when starting. Statrted many times. Could not duplicate issue
Near Aurora, OH 44202
Brian M
Job Details: 12/04/2019
REFRIGERATOR WHIRLPOOL MFI2269VE Cc unit not cooling Found temps in freezer to be 52 and fridge to be 48 Found ptc relay faulty Replaced using truck stock Compressor started right up and started cooling At time of leaving freezer temps are about 29 OP TEST OK ; used 1 8201786 (STARTER715
Near Cleveland, OH 44121
Joe O
Job Details: 12/04/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWS08 Cc: ice build up in freezerFound duck bill drain tube plugged up. Replaced drain. Steamed out drain. Op test ok; used 1 W10619951 (TUBE-DRAIN) from stock
Near East Cleveland, OH 44112
Jason N
Job Details: 12/04/2019
REFRIGERATOR WHIRLPOOL ET186KXGN0 "Cc unit ice maker not workingTested ice maker harvest, jumped t to h, ice maker indexed, but no water entered. Found ice fill tube frozen. Steamed out fill tube, retested ice maker. Ice maker op test good."
Near Concord Township, OH 44077
Arthur V
Job Details: 12/04/2019
WALL OVEN KITCHENAID KBMC140HSS04 Replaced springs in door. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near North Royalton, OH 44133
Corey L.
Job Details: 12/04/2019
REFRIGERATOR WHIRLPOOL GC5SHEXNS03 "Customer complaint freezer temp on display read 20 a couple times over the past month, temps were -3 to 7 and display read 0 in frz, unit is operating as designed, unable to diagnose if unit is not in its failed state, advised customer to monitor ice cre
Near Highland Heights, OH 44143
Joe O
Job Details: 12/04/2019
REFRIGERATOR WHIRLPOOL WRT311FZDZ01 "Cc: ice maker fallingIce maker just sits on sets screws. Re adjusted ice maker. Advised customer how to adjust if it falls again. Op test okMs did not match. Spoke to SM, he stated if the correct ms are under 1 yr to correct the information and svc"
Near Pepper Pike, OH 44124
Jeff M
Job Details: 12/04/2019
MICROWAVE B-IN WHIRLPOOL KHMS2050SSS3 "The unit door handle is broken. The unit needs the door replaced ; ordrng 1 W10282802 (door/mw), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Painesville Township, OH 44077
Arthur V
Job Details: 12/04/2019
RANGE WHIRLPOOL WFE505W0HB0 Customer states oven not hot enough. Customer cycled oven before arrival at 350deg f. Installed thermometer. Unit approx 20 deg to low. Reset control to plus 20. Customer to monitor
Near Euclid, OH 44132
Joe O
Job Details: 12/04/2019
RANGE MAYTAG MGR7662WW2 "Cc: oven lights but once it’s get hot as after an hour to cycle heat it will not re lightFound outlet has an open ground. Ran test bake to 350. Unit preheated to 350. Watched, unit cycled heat. Spoke with BJ he stated that it is the open ground. Advised
Near Brecksville, OH 44141
Corey L.
Job Details: 12/04/2019
REFRIGERATOR MAYTAG MFW2055FRZ00 customer expressed his irritation with the unit, leaking from dispenser and ice bin doesn’t fill up all the way, ice bin was full. Customer wants a replacement.
Near Painesville Township, OH 44077
Arthur V
Job Details: 12/04/2019
WASHER WHIRLPOOL WTW4816FW2 Upon arrival unit turned on for me. Ran diagnostics no errors. Ran a service cycle unit passed. Unit operating as designed. Could not duplicate issue
Near Avon, OH 44011
Gabriel P
Job Details: 12/04/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Spoke to customer over the phone told her we have and authorization to order the rollers from whirlpool and that I spoke to my senior tech bj that we were going to order parts ordrng 2 67006434 (axle- roll)s and 2 W11208384 (rivet)s and 2 WP67005149 (roll
Near Aurora, OH 44202
Brian M
Job Details: 12/04/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Cc unit was only crushing Ran ice motor test Could not duplicate OP TEST OK Advised customer that sometimes ice will build up at front of ice drawer and they may have to sometimes shake the bin to knock the cubes backwards
Near Bainbridge, OH 44023
Brian M
Job Details: 12/04/2019
RANGE WHIRLPOOL WFG374LVS2 Cc unit Will not bake Found unit to have to many pans in lower drawer and arking out against pans Removed some pan ran test bake to 350 OP TEST OK
Near Mentor, OH 44060
Jason N
Job Details: 12/04/2019
MICROWAVE WHIRLPOOL WOC75EC0HS00 Installed microwave lamp and unit console. Op test good.
Near Olmsted Township, OH 44138
David R
Job Details: 12/04/2019
RANGE WHIRLPOOL RF386PXEQ "Cc unit turned on self clean by itself, had unit turned off at break, if turned on broil element will come on by itself. Shorted key and open oven sensor error code. Gave customer estimate. Do not order partsCalled safety and documented.Unit is over 15 y
Near Willoughby, OH 44094
Joe O
Job Details: 12/04/2019
FREEZER UPRIGHT WHIRLPOOL WZF79R20DW03 Installed door. Op test ok
Near Oberlin, OH 44074
David R
Job Details: 12/04/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Replaced parts, tested. Op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Near Mayfield Heights, OH 44124
Dan H
Job Details: 12/04/2019
REFRIGERATOR WHIRLPOOL ET1FTKXKQ11 "Customer complaint of frost in freezer section , doors are sealing, unit is operating as designed"
Near Walton Hills, OH 44146
Corey L.
Job Details: 12/04/2019
REFRIGERATOR WHIRLPOOL WRT311FZDZ01 "customer showed pop, Customer complaint fridge is not cooling but freezer seems ok, confirmed ff was 58 and frz temp was -17, evap fan not running, found evap fan unplugged, plugged in evap fan, op test good"
Near South Euclid, OH 44121
Joe O
Job Details: 12/04/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 "Cc: not coolingFound temps in freezer at 64 degrees and ff at 62 degrees. Called BJ checked wattage found unit reached 70 watts at max speed. Called whirlpool tech line spoke with Cathy states we can use nitrogen to check for leaks. We don’t use nitrogen
Near Ravenna, OH 44266
Brian M
Job Details: 12/04/2019
REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 "Cc noise got worse Removed filter ran water no noise , put filter back in and pushed on it noise stopped Needs filter head ; ordrng 1 WPW10121138 (housing8626), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Franklin Township, OH 44240
Brian M
Job Details: 12/04/2019
REFRIGERATOR KITCHENAID KSSO42QTX02 "Cc unit not powering on Found service bulletin R4317485 for this issue and symptoms are identical According to bulletin UI needs to be replaced ; ordrng 1 WPW10468940 (contrl-box46352), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"