We serviced a
WHIRLPOOL RANGE
Model MGR5775QDW
Near Cleveland, OH 44118
Manny
Job Details: 10/04/2022
"Cc unit not heating, found bake igniter burned out, let customer know what we need and gave total he said go ahead and do it, replaced with TS#12400035, ran bake to 350 opt test ok, went to collect payment and wife hands me a piece of paper and tells me this is the landlords name and number call him to collect payment, called no answer called again LM, spoke to AP gave her landlord number and provided her with the information so she can document.; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG WASHER
Model MVNB835DW1
Near Solon, OH 44139
Brian M
Job Details: 10/04/2022
Cc unit is making noise Found gearcase grinding Needs gearcase clutch and slider Advised that washplate and suspension also will be needed ; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (washplate) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 SHIPPING (shipping and handling) and 1 W11130356 (suspension)
We serviced a
KITCHENAID DISHWASHER
Model KUDS03CTSS
Near Chesterland, OH 44026
Brian M
Job Details: 10/04/2022
Installed sump and drain pump OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Avon Lake, OH 44012
Angel
Job Details: 10/04/2022
Cc that unit was making a noise when running. I arrived at home with Joe from maintenance and unit was not running so I opened doors to make the compressor kick on faster it turned on and unit sounded perfect even the temperatures were perfect freezer at 4* and ff section at 37*. Took off compressor access cover to see if there was something loose or caught in the fan but everything looked perfect explained to Joe that if I cant see or hear anything thats wrong with the unit I cant guess asked him to let the home owner to see if they can try to video tape the sound to have a better perspective of issue. Opt test ok.
We serviced a
KENMORE REFRIGERATOR
Model 106.5177351
Near Mentor, OH 44060
Dan H
Job Details: 10/04/2022
"Recovered refrigerant, installed fresh food section evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.75oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Olmsted Township, OH 44138
David R
Job Details: 10/04/2022
Replaced bulb and main control. Turned on. Made sure all functions are good. Op Test Ok.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Wickliffe, OH 44092
Joe O
Job Details: 10/04/2022
"Cc: not workingUnit will not start. Found unit is not receiving proper power. Unit receiving 120v l2 and neutral, 56v l1 and neutral, and only 76v across l1 and l2. Had customer trip breaker, no changes to power supply. Needs electrician"
We serviced a
WHIRLPOOL DISHWASHER
Model DU930PWSQ0
Near Mentor, OH 44060
Joe O
Job Details: 10/04/2022
"Cc: Not runningRan test cycle. Found unit is filling, washing and draining. Tested multiple times. Unit functioning as designed. Op test ok"
We serviced a
MAYTAG WASHER
Model LAT8016AAE
Near Mentor, OH 44060
Joe O
Job Details: 10/04/2022
"Cc: burning rubber smellFound belt slipping on pulley. Gear case not spinning. Tried moving pulley by hand, nothing spinning. Needs gear caseGear case discontinued; ordrng 1 206707 (transmission(discontinued))"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Painesville, OH 44077
Brian M
Job Details: 10/04/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near North Ridgeville, OH 44039
David R
Job Details: 10/04/2022
Replaced left door handle. Good. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Cleveland, OH 44128
Manny
Job Details: 10/04/2022
"Tub is cracked, and dispenser is damaged, reordering tub and ordering dispenser ; ordrng 1 W11460604 (Tub assembly) and 1 W11524105 (Dispenser drawer)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Avon Lake, OH 44012
Angel
Job Details: 10/04/2022
Replaced control and diode tested lights and they started working as should and tested unit by heating a mug of water and heated and worked perfectly. Opt test ok.
We serviced a
GE REFRIGERATOR
Model PFSS5NFXASS
Near Madison, OH 44057
Joe O
Job Details: 10/04/2022
"Cc: not coolingCustomer stated they had power outages recently, and the power went out for a while at one point and when it came back on the refrigerator would not cool. Advised customer power surges and outages can cause damage to control boards. Found compressor not running. Pulled unit checked power at inverter. Found inverter receiving proper power. Hooked up compressor tester. Compressor started. Needs inverter board; ordrng 1 WR49X10283 (inverter kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Mentor, OH 44060
Dan H
Job Details: 10/04/2022
"Installed new sump assembly, op test good"
We serviced a
KENMORE DISHWASHER
Model 665.14833N511
Near Madison, OH 44057
Dan H
Job Details: 10/04/2022
"Customer complaint that pods are burning on the bottom of unit, found water turned off to unit, turned on, started normal wash cycle, unit filled and began washing, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rome, OH 44085
Brian M
Job Details: 10/04/2022
Cc ff section warmer than normal Found freezer at 0 and ff at 48 Found blend door able to open but loud and jazz board not allowing it to open at proper tempsNeeds jazz board and diffuser ; ordrng 1 WPW10594330 (control) and 1 WPW10503278 (refer elect cont brd) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM0
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 10/04/2022
"Recovered refrigerant, replaced evaporator and drier, pulled 28vac w/ pump, watched ng. The lokring connection to the evaporator fell off. Not enough room to put a new evaporator on with the lokring tool. Called t/l Adrian unit is up for review non repairable."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Avon, OH 44011
Gabriel P
Job Details: 10/04/2022
Found noise coming from condenser but is drill to top and didnt find lines touching so call whirlpool and they say to order couple sleeve; ordrng 1 2162499 (Sleeve) and 4 2162499 (Sleeve)s
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 10/04/2022
"Replace control and capacitor,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS2
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 10/04/2022
"Diverter leaking show customer different prices on diverter or pump she the side to replace pump assembly instead ordering spoke to technician bj he found part and it could arrive in 2 days ; ordrng 1 W10861526 (Pump assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHB0
Near Strongsville, OH 44149
Gabriel P
Job Details: 10/04/2022
"Replace track,opt test ok"
We serviced a
MAYTAG STACK W/D
Model MHW8630HW1
Near Elyria, OH 44035
Gabriel P
Job Details: 10/04/2022
Ran diagnostic found f0 e2 oversuds delete error code ran auto test and drain spin cycle both pass customer complaint that unit will run at night and found out he had the 24 hr Fresh Hold?/Fresh SpinTM Cycles on and thats why it was running
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Pepper Pike, OH 44124
Marie V
Job Details: 10/04/2022
Cc that the unit is wet at the end of cycle. Ran diag no error codes. Found a leak at the unit. The tub is damaged. Office will contact once they have eta on the part. Ordering heater. ; ordrng 1 WPW10681507 (Tub) and 1 W10703867 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT1342FDW00
Near Pepper Pike, OH 44124
Marie V
Job Details: 10/04/2022
"Cc that the unit is not cooling. Confirmed. Is at room temperature. No frost on evaporator. Will need to replace filter drier to find leak, also compressor because prosed tube is crimped. Gave estimate cust will not fix. ; ordrng 1 W11580057 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS11
Near Solon, OH 44139
Marie V
Job Details: 10/04/2022
"Replaced inverter, control and mag. . Tested unit. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH0
Near Geneva, OH 44041
Brian M
Job Details: 10/03/2022
Cc unit not washing Found sump running but not creating enough pressure to move arms Needs sump assembly and upper spray arm full of debris ; ordrng 1 WPW10605057 (pump and motor assy) and 1 WPW10448645 (spray arm) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Ashtabula, OH 44004
Joe O
Job Details: 10/03/2022
"Cc: ticking noiseCustomer stated it only happens when unit starts up. Manually tested damper, fans and compressor. Found damper loud. Needs damper.Customer does not want to repair at this time ; ordrng 1 WPW10594330 (control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model PDT845SSJ2SS
Near Sheffield Lake, OH 44054
Marie V
Job Details: 10/03/2022
Installed control. Unit did not worked. Ui will not work. Ui has also been shorted out. Gave estimate. Cust will not continue with repair.
We serviced a
FRIGIDAIRE STACK W/D
Model FGX831CS1
Near Brecksville, OH 44141
Gabriel P
Job Details: 10/03/2022
Replace pulley but squeak still there advise customer that it may need the bearings behind tub but in order to replace it I have to take everything out plus it will require another technician help ordrng 1 131777700 (Pulley) and 1 131825900
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland, OH 44119
Corina B
Job Details: 10/03/2022
CC that the water is not draining. Confirmed. Found the wires to the drain pump broken. Spliced the wires. Will need a new harness. Office to reschedule appointment ; ordrng 1 W11590868 (Harness)
We serviced a
MAYTAG DRYER
Model MEDB880BW0
Near Lakewood, OH 44107
Manny
Job Details: 10/03/2022
"Cc unit making a squeaking noise, verified and pulley and rollers need to be replaced, replaced pulley and rollers with TS#4392067, ran test cycle opt test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG231LVS1
Near Cleveland, OH 44108
Manny
Job Details: 10/03/2022
"Customer wanted the handle installed, asked for handle and she handed me a broken handle, I asked if she had a new handle she said no thats why I called you so you can install a new handle ordering handle.; ordrng 1 WP98004956 (hndle-door)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2622NW5
Near Mentor, OH 44060
Dan H
Job Details: 10/03/2022
"Customer complaint of ice build up on freezer section floor and ice maker is not working, found evaporator drain tube clogged, ice maker cycled and over filled, adjusted fill time, ice maker still over filled, auger motor is not working, auger motor is receiving 120vac , unit needs new auger motor, ice maker and drain tube cleared, customer just wants drain tube cleared, cleared drain tube; ordrng 1 242221501 (Auger) and 1 241798231 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brook Park, OH 44142
David R
Job Details: 10/03/2022
Cc unit not making ice. Found no water going to unit. Found installers crimped waterline and water line connection in back to house. Customer going to call lowes/home depot to have them replace water line or water line connections. Unit is good. Op Test Ok.
We serviced a
AMANA DRYER
Model NED4655EW1
Near East Cleveland, OH 44112
Corina B
Job Details: 10/03/2022
"CC that the unit does not turn on. Confirmed. Checked the power at the terminal block l1 to n 120 volts. L2 to n 120 volts, l1 to l2 0 volts. Will need an electrician. The handle is broken. Will need a new handle. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Cust does not want to repair ; ordrng 1 W10861225 (Handle), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Perry, OH 44081
Jason N
Job Details: 10/03/2022
"Cc unit needs updated heater element installed Installed updated heater element using customer supplied pre Id part. Ran auto test, checked for leaks. Op test good."
We serviced a
MAYTAG RANGE
Model MER8600DH
Near Mentor, OH 44060
Dan H
Job Details: 10/03/2022
"Customer complaint that unit is not heating properly oven temperature sensor is good, found element open, element is receiving 240vac, unit needs new element ; ordrng 1 W10779716 (Element)"
We serviced a
MAYTAG RANGE
Model MER8800FZ0
Near North Ridgeville, OH 44039
Angel
Job Details: 10/03/2022
"Cc that unit sparked and there was smoke everywhere. Verified and found bake element had shorted out unit will need bake element replaced. Ordering bake element.; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DRYER
Model GTDP300GM1WS
Near Perry, OH 44081
Joe O
Job Details: 10/03/2022
"Cc: stops after running for a short period, machine hotFound unit has good heat and good air flow. Ran timed dry cycle for 40 mins. Unit did not shut down. Found lint screen restricted. Advised customer on fabric softener, and air flow restrictions. Advised customer on load size and potentially blocking off air flow with too large of a load. Could not duplicate issue. Advised customer to monitor. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Painesville, OH 44077
Joe O
Job Details: 10/03/2022
Cc: walkingRan drain and spin. unit off balance. Found hub nut loose. Reseated hub nut. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL RANGE
Model KEBI276DBL6
Near Westlake, OH 44145
Marie V
Job Details: 10/03/2022
"Cc that unit is stuck after a self clean. Confirmed, top door is locked, I was able to get it open. Latch is broken also unit has fan stuck on. Cant cancel or any button on display will work. Unit will need latch, panel and control. Found all of them are discontinued. Cust will buy new. ; ordrng 1 4451424 (Discontinued) and 1 4448868 (Control, discontinued) and 1 4451276 (Panel discontinued)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Mentor, OH 44060
Dan H
Job Details: 10/03/2022
"Recovered refrigerant, installed filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mentor, OH 44060
Dan H
Job Details: 10/03/2022
"Customer complaint that unit is not completing cycles, confirmed, found belt popped off, no damage, reinstalled, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Seven Hills, OH 44131
Gabriel P
Job Details: 10/03/2022
"Ran rinse and spin and it did not leak,but wants I ran same cycle with a load it start to leak all four corners of inner ring on the spin cycle call whirlpool tech spoke to bruce he advise to replace control cause it might be taking off too soon when on spin customer dont want to continue with repair ; O-emld tckt"
We serviced a
GE DISHWASHER
Model GSD2400N00WW
Near North Ridgeville, OH 44039
Angel
Job Details: 10/03/2022
Cc that unit is not draining. Verified and unit was draining real slow. Took apart unit inside and found that the impeller inside was rapped in plastic removed all plastic reinstalled everything and it started draining better but found that the coupler is completely ripped up which can cause the issues customer is having ordering coupler. ; ordrng 1 WD01X10342 (Coupler)
We serviced a
JENN-AIR RANGE
Model JGRP436HL00
Near Cleveland Heights, OH 44112
Corina B
Job Details: 10/03/2022
CC that the oven does not turn on. Confirmed. Cust has a extension to make a 3 prong outlet. Advised cust to replace the outlet to get a proper outlet. The ui is not responding or going into diagnostic. Will need a new control and ui. ; ordrng 1 W11356247 (Ui) and 1 W11356248 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Lakeline, OH 44095
Joe O
Job Details: 10/03/2022
"Cc: filter door popping open, frost build up in freezerFound small amount of frost in freezer around evap fan. Checked gaskets. All gaskets are sealing. Advised customer door may have been left slightly open, possibly due to items in freezer. Found filter door popping open if touched. Built estimate for filter housing.Customer does not want to repair at this time; ordrng 1 W10844267 (housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304DPA0
Near Beachwood, OH 44122
Joe O
Job Details: 10/03/2022
Cc: grinding noiseFound drain pump grinding. Found debris in pump housing. Removed. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Cleveland, OH 44113
Gabriel P
Job Details: 10/03/2022
"Replace control,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Warrensville Heights, OH 44128
Joe O
Job Details: 10/03/2022
"Installed gear case, actuator and capacitor. Ran auto test. Op test okCustomer only received 1 gear case."
We serviced a
KENMORE DRYER
Model 417.81102003
Near Chardon, OH 44024
Joe O
Job Details: 10/03/2022
"Cc: will not stay running, squealing noiseFound squealing noise during operation. Unit shut down with a ce error. Entered diagnostics. Unit only displaying e63 error for (heater to ground). Ohmed out element. Found element open, and shorted to ground. Found rollers and pulley worn. Needs element, pulley and roller kitsCustomer does not want to repair at this time ; ordrng 1 134792700 (heater) and 5 5304523152 (Roller kit)s and 1 134793511 (Idler pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Painesville, OH 44077
Joe O
Job Details: 10/03/2022
"Cc: water in ice bin, ff door gasket torn, gears breaking on freezer slidesCycled ice maker. Found low pressure to ice maker. Tested water dispenser, low pressure at dispenser. Placed bypass on filter head, water pressure returned. Found ff door gaskets torn. Could not find issue with slider gears or sliders. Needs ff door gaskets; ordrng 2 W10830162 (gasket-fip)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Parma Heights, OH 44130
David R
Job Details: 10/03/2022
"Replaced drain hose and drain pump. Good. Ran diagnostics test, good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Middlefield, OH 44062
Brian M
Job Details: 10/03/2022
Installed dispenser Ran test cycle OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Burton, OH 44021
Brian M
Job Details: 10/03/2022
Cc unit will not start Found capacitor leaking Replaced using truck stock OP Test Ok ; used 1 W11395618 (CAPACITOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Windham, OH 44288
Brian M
Job Details: 10/03/2022
Installed led in freezer OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near North Ridgeville, OH 44039
Angel
Job Details: 10/03/2022
Cc that washer will not do anything. Confirmed tried running unit and it will not start so I replaced latch tried to run a calibration but no luck. Ran diagnostics and found error code F1E1 error code main control fault. Still looked underneath washer to see if everything was good and found one of the wires from the drain pump came off. Removed plug to remove terminal and repined the wire with terminal reinstalled in plug tested unit and it started draining and working as should. Unit would not do anything because it had to drain and without draining it would not start running as should. Unit working as designed now opt test ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near South Euclid, OH 44121
Corina B
Job Details: 10/03/2022
CC that there is a noise in the beginning of the cycle. Ran diag no codes. Ran a manual agitate and spin no noise. Ran the cold and hot valve. Hot is hammering. Advised cust to stop the pipes from rattling to install a hammer arrestor. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Painesville, OH 44077
Jason N
Job Details: 10/03/2022
Cc unit needs updated heater element installed Installed updated heater element using customer supplied pre Id part. Ran auto test. Checked for leaks. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS05
Near Painesville, OH 44077
Jason N
Job Details: 10/03/2022
"Cc unit freezer temperatures were fluctuating between 25 and 9Customer stated the freezer temperature display was fluctuating between 25 and 9. Customer stated it did that until she went to work. It has been fine ever since. Checked actual temperatures via diagnostics, ff section reading 40 and freezer reading 8. Set points set to 38 and 0. Ran several test functions, all tests good. Freezer door is closing properly, no frost buildup. Cannot duplicate temperature fluctuation issue at this time."
We serviced a
FRIGIDAIRE FREEZER
Model FFUH21F2NWA
Near Parma Heights, OH 44130
David R
Job Details: 10/03/2022
"Cc unit getting ice build up around door. Found door gasket hanging down on bottom of door. Corrected. Also let customer know to monitor. Gave estimate for new gasket. Will take time to do, have to take door off and screws all around. Customer paid SVC only, do not order parts. ; ordrng 1 5304507199 (Gasket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDT630PYM5FS
Near Eastlake, OH 44095
Dan H
Job Details: 10/03/2022
"Installed new console, op test good"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Lakewood, OH 44107
Angel
Job Details: 10/03/2022
Cc that unit was not draining and I guess that landlord came out removed water and cleared out drain hose because it was dirty and clogged up but they never used it since. Ran unit to test and let it drain and unit was draining properly no issues at all. Called landlord and explained to him that the issue couldve been the drain hose getting clogged up or drain pump is overheating causing unit not to drain. Landlord said he will replace drain hose and see what happens after that because unit had a lot of food inside by filter when he cleaned it out so it couldve been food buildup I also explained to tenant to try to clear out dishes from chunks of food and to clean filter out periodically because it was clogged with grease as well. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Cleveland Heights, OH 44118
Corina B
Job Details: 10/03/2022
CC that there is moisture when use hot on the screen. Confirmed. Advised cust this is normal to see the moisture on the ui. Opt test ok
We serviced a
GE DRYER
Model GFD85ESPN0RS
Near Painesville, OH 44077
Jason N
Job Details: 10/03/2022
"Installed drum support rollers. Ran dryer op test, no abnormal noises heard. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Euclid, OH 44123
Manny
Job Details: 10/03/2022
"Customer stated first door arrived Damaged, took pic, Replaced both doors, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Cleveland, OH 44109
David R
Job Details: 10/03/2022
"Cc slow ice, noise from dispenser. Went into diagnostics test 56, found E5 bad icemaker thermistor. At top of hinge left door, where the waterlines meet. Making a shuttering noise. Icemaker getting correct volts. Shuttering seems to be coming from water lines but dual valve could be causing air gaps in line. Ordering icemaker, valve and water lines. ; ordrng 1 WPW10341329 (Dual valve) and 1 W11579166 (Waterline) and 1 W10394073 (Waterline) and 1 W11579560 (Icemaker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Ravenna, OH 44266
Brian M
Job Details: 10/03/2022
Installed control and adapter OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE REFRIGERATOR
Model PWE23KSKNSS
Near Painesville, OH 44077
Dan H
Job Details: 10/03/2022
"Customer complaint that unit is not cooling properly (temperature goes up and then drops below freezing), fresh food section temperature at 38 degrees, freezer section temperature at 0 degrees, evaporator fan is running, compressor and condenser fan are running, unit needs new control; ordrng 1 WR55X38248 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Painesville, OH 44077
Jason N
Job Details: 10/03/2022
"Cc unit noise complaints Customer has questions regarding noises from the unit. All noises from unit are typical for this model. Damper, fan and refrigerant flowing were the biggest concerns. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Chesterland, OH 44026
Manny
Job Details: 10/03/2022
"Cc unit doing the same thing as before and have codes f6e2 and f6e3, verified and ran diagnostics and found codes f2e1 for stuck key, f6e2 and f6e3 both for control and UI communication error, tried running diagnostics cycle and unit getting stuck and then restarts on its own and will display F6e2, unit will need console and main control, customer will contact wpl and see if he gets a concession for the repair. Cux paid for service.; ordrng 1 W11135391 (console) and 1 W11429620 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.41262801
Near Broadview Heights, OH 44147
David R
Job Details: 10/03/2022
"Cc unit making noise, 12 years old. Found noise is coming from condenser fan blade and motor. Ordering blade and motor. ; ordrng 1 W10156818 (Blade) and 1 WP2188874 (Motor condenser fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDT665SSN2SS
Near Chardon, OH 44024
Dan H
Job Details: 10/03/2022
"Customer complaint that unit is not drying, , confirmed, found control not sending power to heater, unit needs new control , part is out of stock so not scheduling return appointment ; ordrng 1 WD21X25992 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mantua, OH 44255
Brian M
Job Details: 10/03/2022
"Cc unit not spinning cloths out Found tub hub damaged and washplate stripped and suspension weakNeeds hub and plate , abs suspension rods ; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 SHIPPING (shipping and handling) and 1 W11130362 (suspension)"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Cleveland, OH 44103
Corina B
Job Details: 10/03/2022
Replaced the control. Ran a calibration. Started a normal cycle. Opt test ok.
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Mentor, OH 44060
Jason N
Job Details: 10/03/2022
Cc unit timer not working Found knob cracked inside and timer shaft rounded. Unit will need timer and knob replaced. ; ordrng 1 WE01X24552 (Knob) and 1 WE04X25280 (Timer)
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM03
Near Broadview Heights, OH 44147
David R
Job Details: 10/03/2022
"Cc unit was leaking from back of fridge, noticed water in basement. Found water line to dual valve in back, the snap in cap to hold water line in valve was not seated all the way, corrected. Tested. Had customer get water from front while I checked all lines. Good. Op Test Ok."
We serviced a
KENMORE RANGE
Model 790.32363411
Near Painesville, OH 44077
Dan H
Job Details: 10/03/2022
"Installed new spark module, op test no good , unit needs new surface burner transformer ; ordrng 1 316536100 (Transformer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Mantua, OH 44255
Brian M
Job Details: 10/03/2022
Leveled door OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Solon, OH 44139
Corina B
Job Details: 10/03/2022
"CC that the unit does not start every time. Ran diag F5E2 lid lock failure. Found the lid is cracked. Will need a new lid. Cust is calling whirlpool to see if they will pay for the part. ; ordrng 1 W11259006 (Lid), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Aurora, OH 44202
Brian M
Job Details: 10/03/2022
Cc unit not washing Found sump not running but getting power Needs sump assembly ; used 1 W11085683 (PUMP&MOTOR) from stock
We serviced a
WHIRLPOOL COOKTOP GAS
Model KCGS956ESS00
Near Solon, OH 44139
Corina B
Job Details: 10/03/2022
"CC that the front right burner is a weird color and the middle burner clicks when the front right burner is on. Confirmed. Checked outlet, good. A pan was resting against the outlet. The clicking stopped. The right burner sometimes has a orange flame then other times its blue. Advised cust to clean the burners. The knobs are cracked and 2 bezels are loose. Will need the burners, orfice, caps, spreader and knobs. Cust does not want to repair ; ordrng 1 W11173537 (Orfice right) and 1 WPW10639175 (Orfice center) and 1 W10836409 (Burner center) and 1 W10836474 (right burner cap) and 1 W10631209 (Support right) and 4 WPW10545849 (Knob)s and 2 W11117438 (Bezel)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Mentor, OH 44060
Jason N
Job Details: 10/03/2022
"Cc unit not coolingChecked pressure, low side in 20 in/hg vacuum and high side reading 72psi, no liquid on high side. Checked all connections using uv light, no dye found. Pressurized system with nitrogen to 140psi. Used bubble solution on all connections, no bubbles found. Held pressure for 15 minutes, no change to gauges. Called wp techline, Travis, internal refrigerant leak, nonrepairable, customer can call WP consumer; saved tckt"
We serviced a
KENMORE WASHER
Model 110.450884
Near Willoughby, OH 44094
Jason N
Job Details: 10/03/2022
"Cc unit not working, fault code f06Confirmed fault code f06 for motor, MCU or wire harness. Customer stated the unit went off balance and actually broke wiring to motor. He repaired wiring, but still would not work. Cleared fault and started cycle, unit basket will rotate 3 times then stop and fault f06. Found wiring repaired was on motor tachometer. Repair looks good, motor tachometer is not functioning. Drive motor will need replaced. Motor (8181682) is discontinued. Unable to repair unit."
We serviced a
GE WASHER
Model GTWN4250D0WS
Near Shaker Heights, OH 44120
Manny
Job Details: 10/03/2022
"Cc unit not draining, verified and pump just hums, took unit apart and found a sock and a wire from a brassiere in the pump, cleared clogged and put unit back together ran drain and spin unit drain properly, advise customer to place smaller items first or to use a laundry bag to avoid small items from getting in the pump,opt test ok"
We serviced a
KENMORE RANGE
Model 790723020
Near Cleveland, OH 44122
Manny
Job Details: 10/03/2022
"Cc unit not heating, verified and igniter not glowing but good voltage, replaced igniter with TS#12400035, ran bake test unit heating properly, opt test ok; used 1 12400035 (IGNITER), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602EPA01
Near Brecksville, OH 44141
David R
Job Details: 10/03/2022
Replaced all 12 led lights. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG02
Near Avon, OH 44011
Angel
Job Details: 10/03/2022
Cc that freezer door was not sealing properly and forming ice around back panel and fan making noise. Verified and door was not sealing on the top causing warm air to get in forming frost around fan and all the inside. Steamed out all ice and cleared out fan also added shims to the freezer door because it didnt have any and had to steam out seal for u it to seal properly. Opt test ok.; used 3 WP487576 (NYLON SHIMMING WASHER) from stock
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Sheffield Lake, OH 44054
Angel
Job Details: 10/03/2022
Cc that unit stopped heating again. Took off back panel and found that the operating thermostat is staying opened causing unit not to heat replaced thermostat tested unit and its functioning as should. Opt test ok.
We serviced a
GE DRYER
Model GTDP350GM1WS
Near Cleveland, OH 44135
Gabriel P
Job Details: 10/03/2022
Customer complaint that knob is not moving but is moving for me and unit is heating and working as design
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Conneaut, OH 44030
Dan H
Job Details: 10/03/2022
"Customer complaint that unit is not spinning, confirmed, found hub worn out, unable to remove wash plate whole, unit needs new wash plate and hub, customer does not want repair ; ordrng 1 W10902814 (Wash plate) and 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID COMPACTOR
Model n/a
Near Mentor, OH 44060
Jason N
Job Details: 10/03/2022
"Cc unit not working, stuck downCustomer stated he ran the unit and it made a loud bang and stopped. Found unit ram stuck down, door is jammed, will not move in or out. Ram is unable to retract or advance. Could not pull unit from cabinet for further diagnosis, due to the fact the door will not open and the unit is screwed in from the bottom sides through the cover to the cabinets. Advised customer I cannot risk damaging cabinets to try to extract unit, they will need to have unit removed for us to look at further. Customer stated he will have unit removed and give us a call back ; saved tckt"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Bedford, OH 44146
Manny
Job Details: 10/03/2022
"Cc unit not locking, ran diagnostics and found code F5e1 for latch issues. Replaced latch opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Lorain, OH 44052
Angel
Job Details: 10/03/2022
Cc that freezer was icing up and theres a loud noise. Verified and found that the freezer seal on the top right corner was not sealing causing frost to Buildup around fan and making a loud noise. Steamed out all ice and fan started sounding normal and steamed out seal and explained to customer to make sure they open the door by the middle of the handle and to make sure they dont over pack freezer causing the door not to seal properly. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS0
Near Chesterland, OH 44026
Brian M
Job Details: 10/03/2022
Installed control and ui Ran test bake OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Willoughby, OH 44094
Corina B
Job Details: 10/03/2022
Replaced the valve. Opt test ok Advised cust to replace the saddle valve with an inline valve
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM
Near Painesville, OH 44077
Jason N
Job Details: 10/03/2022
"Cc unit freezing food and droplets on shelf Customer stated that food freezing in bottom drawers in ff section was freezing and droplets on top shelf. Hes adjusted temperature settings recently and it seems to be operating correctly now. Found no frozen food in unit at this time, no condensation. Checked all door seals, all checked good. No issues found with unit at this time, unit is operating as designed."
We serviced a
FRIGIDAIRE FREEZER
Model LFFH20F3QWC
Near Lorain, OH 44053
Gabriel P
Job Details: 10/03/2022
Found frost pattern only on top evaporator in the first layer check pressure found it 10 inch to a vacuum feed nitrogen no leak found it may be and inside leak of freezer is not repairable
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Brooklyn, OH 44144
Manny
Job Details: 10/03/2022
"Cc unit has frost in the fz by the door, verified and unit has frost on door and ceiling of fz, gaskets are sealing properly but the FZ protective film wasnt peeled off properly and some of the film getting in between the gasket and liner causing a gap and letting warm air in therefore getting frost, peeled film from FZ door, and advise customer to make sure doors are closed all the way and nothing is preventing the doors from closing. Opt test ok"