We serviced a
AMANA WASHER
Model NTW4611BQ1
Near North Ridgeville, OH 44039
David R
Job Details: 03/24/2021
"Cc unit wasnt spinning, lid lock light is on. Canceled out cycle. Went into diagnostics. Found error code F1E1, main control fault and F7E5, shifter fault. Cleared, unplugged unit. Waited plugged int. Ran diagnostics all the way through, components working correctly. Lid is locking and unlocking. Ran a factory recalibration cycle. Good. Went through tech sheet no tested control and shifter, both as of now testing in specs of where they should be at. Would suspect control and shifter, giving estimate to customer. **estimate only. No parts needed at this time; ordrng 1 W10671335 (Control) and 1 W11481722 (Shifter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Lorain, OH 44053
Marie V
Job Details: 03/24/2021
"Cc that she will start a cycle and unit will not continue. Will stay with 2 0 on the screen, and that it only adds the detergent, no bleach or fabric softener.Ran diag no error codes. Replaced control and put some softener and ran a quick cycle. Pass. Op test ok. Advice cust to only use 1-2 tablespoons of detergent and 6-7 bath towels = a full load. Brought core for return."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS01
Near Avon Lake, OH 44012
Marie V
Job Details: 03/24/2021
"Cc that the bottom vent of the oven is very sharp and husband cut himself. Cust is worried because they have a baby and is dangerous now for the baby. Check bottom vent it is very sharp, file it down and tested, called cust to verify said that thats good. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Avon Lake, OH 44012
Marie V
Job Details: 03/24/2021
"Cc that the unit stopped draining last min and that it will show her an error code. When arrived error code for pump was flashing F9E1 product not draining. Try to cancel and the drain pump sounded loud like something was in it, check that the drain line wasnt kinked or anything it was good also when remove drain pump found the shopper blades broken. Replaced part started unit and drained all out. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGT4027EW0
Near Cleveland, OH 44102
Dan H
Job Details: 03/24/2021
"Customer complaint of screeching noise, confirmed, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near North Olmsted, OH 44070
Corina B
Job Details: 03/24/2021
Replaced the pads. Optest ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSU
Near Cleveland, OH 44102
Dan H
Job Details: 03/24/2021
"Installed new ice maker , op test good"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Rocky River, OH 44116
Dan H
Job Details: 03/24/2021
"Customer complaint that unit is leaking, started normal wash cycle, unit filled and began washing, no leaks found, ran manual test cycle, opened both valves and turned on drain pump, no leaks found, found suds bubbling up out of floor drain, advised customer that this could be the issue and to have a plumber look at that, unit is operating as designed"
We serviced a
GE RANGE
Model JB860DJ2WW
Near Strongsville, OH 44136
David R
Job Details: 03/24/2021
"Cc unit is not coming on. Checked power at terminal block. Not getting any power. Tested outlet, 0vAC. Went to breaker and turned off and on. Still no power. Recommend customer to get electrician to check both outlet and breaker. Unit test good as of today. After electrician comes out. If anything comes back up customer will call. ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JV0
Near Strongsville, OH 44136
David R
Job Details: 03/24/2021
"Replaced part. Tested. Ran, good. Op test ok"
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 03/24/2021
Complaint riser broken Needs riser and feet ; ordrng 1 W11165114 (Riser) and 4 W11182898 (Feet bolts)s
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSQ3
Near Aurora, OH 44202
Dan H
Job Details: 03/24/2021
"Customer received a burner head instead of spray arm mount(see pics), reordering mount, part is out of stock so not scheduling return appointment ; ordrng 1 WP8268342 (Mount)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ0
Near Strongsville, OH 44136
David R
Job Details: 03/24/2021
Replaced parts. Tested. Bake at 350. Good. Op test ok
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ
Near Kent, OH 44240
Brian M
Job Details: 03/24/2021
Complaint panel broken Found mount on control broken Needs control panel ; ordrng 1 W11386251 (Panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Cleveland, OH 44113
Marie V
Job Details: 03/24/2021
Replaced parts. Programmed control to 01. Everything started working . Advice cust to allow unit for 24 hours to reach normal temps. Op test ok
We serviced a
KENMORE RANGE
Model 362.75320101
Near Rocky River, OH 44116
Marie V
Job Details: 03/24/2021
"Replaced left gas tube , right gas tube had correct part number but the part inside is incorrect will have to reorder part and come back to finish repair. Took pics of incorrect part.; ordrng 1 WB28K10024 (Gas tube)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near North Royalton, OH 44133
David R
Job Details: 03/24/2021
"Cc not getting cubed ice, water leaking. Found drain hose clogged, will need to clear debris and steam out ice. Solenoid has expanded, not letting arm go into up position for cubed ice. Will need solenoid and ice steamed, debris cleared. Gave estimate to customer. Customer is going to think about what they want to do next. At this time, do not order parts ; ordrng 1 WP2152713 (Icemaker solenoid), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Cleveland, OH 44125
Corina B
Job Details: 03/24/2021
"Replaced the pump, control and gasket. Ran a calibration. Optest ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near North Royalton, OH 44133
David R
Job Details: 03/24/2021
"Replaced part. Tested Icemaker, cycled by itself and called for water. Good. Give 24-48 hrs for a full bin op test ok"
We serviced a
FRIGIDAIRE RANGE
Model FGGF3035RFA
Near Cleveland, OH 44104
Corina B
Job Details: 03/24/2021
Replaced the igniter. Heated oven. Optest ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF5
Near Deerfield, OH 44411
Brian M
Job Details: 03/24/2021
Cc no cool Found compressor not running Used 3phase compressor tester and compressor started up needs inverter ; ordrng 1 241577505 (invertor)
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chagrin Falls, OH 44023
Dan H
Job Details: 03/24/2021
"Customer complaint of humming noise, started normal wash cycle, unit filled and began washing, canceled, unit drained, ran drain and spin cycle, no unusual noises heard, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS01
Near Chagrin Falls, OH 44023
Dan H
Job Details: 03/24/2021
"Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Kingsville, OH 44048
Jeff M
Job Details: 03/24/2021
Installed the new part op tested good. Added a service loop
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Middlefield, OH 44062
Joe O
Job Details: 03/24/2021
"Customer stated she had been hearing a squealing noise during spin. Installed valve, lid and slider. Ran auto test. Found unit making grinding noise at slow spin. Found rotor does not fit tight to gear case shaft, has some play causing rotor to hit stator. Needs gear case and rotor; ordrng 1 W11393685 (Gear case) and 1 W11260238 (rotor)"
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Parma, OH 44134
David R
Job Details: 03/24/2021
"Cc door and finish coming off trim. Hinge is broken off inside. Took pic of finish coming off trim. Gave estimate to customer. Customer paid SVC. Customer calling whirlpool, said they already let them know they will authorize part. As of now do not order parts.; ordrng 1 W11096161 (Trim vent) and 1 WPW10299227 (Right, hinge passive) and 1 WPW10299224 (Hinge), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADB2
Near Diamond, OH 44412
Brian M
Job Details: 03/24/2021
Installed vent and gasket Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB06
Near Cleveland, OH 44105
Corina B
Job Details: 03/24/2021
"Recovered refrigerant, replaced evaporator and compressor and drier, pulled 28vac w/ pump, watched, good, charged 3.7oz r134a, unit cooling, pressures good, op test ok ; used 1 W10896678 (Coupler) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6200SW0
Near Lyndhurst, OH 44124
Dan H
Job Details: 03/24/2021
"Customer complaint that unit makes a humming noise, confirmed, blower wheel is clear, burning smell coming from motor, unit needs new motor, customer does not want repair ; ordrng 1 WPW10463866 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM0
Near Chardon, OH 44024
Joe O
Job Details: 03/24/2021
"Cc: not cooling, ui not functioningFound ui will not allow selections. Ui is black unit buttons pushed. Found control is not sending power to display. Needs control; ordrng 1 WPW10312695 (electronic control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Parma, OH 44134
David R
Job Details: 03/24/2021
"Cc unit not draining properly. F6E4, F8E2, F5-E2. Found drain pump motor is getting stuck and not turning. No blockage. Replaced from t/s. Tested. Good. Op test ok.; used 1 W10876537 (PUMP-DRAIN) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Fairview Park, OH 44126
Marie V
Job Details: 03/24/2021
"Cc that the unit is not cooling on fresh food section but freezer seems to be working fine. Took temps 62 on FF and -9 on freezer. Heater is good and bi-metal as well try to put unit into a defrost no power going to the connector wire orange and brown, through bimetal or getting to heaterReplaced main control from T/S, and defrosted unit. Advice cust to allow unit 24 hours to reach normal temps. ; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Cleveland, OH 44109
Corina B
Job Details: 03/23/2021
CC that the unit is not working. Found the drain hose on the ground. Raised the drain hose. Started a normal cycle. Optest ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Burton, OH 44021
Brian M
Job Details: 03/23/2021
Installed shims Leveled door as best as we could OP Test Ok
We serviced a
JENN-AIR WALL OVEN
Model WW27430B
Near Beachwood, OH 44122
Joe O
Job Details: 03/23/2021
"Cc: lower oven not heating properly, upper oven would not cancelCustomer stated she ran the upper oven and the unit continuously was beeping after preheat, so she tried to cancel the bake and the unit would not shut down. She also stated the lower oven heated but it took 40 mins on something that usually takes 25. Ran test bake, both ovens. Both ovens heating and cycling heat. Canceled upper oven reset temp. Unit re heated. Lower oven averaging 353 degrees. Could not duplicate issue. Op test okBuilt estimate for control if issue comes back. Customer does not want to repair at this time; ordrng 1 WP71001872 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Lyndhurst, OH 44124
Joe O
Job Details: 03/23/2021
"Cc: control shut off, not coolingCustomer stated the control showed dashes in temp display and would not turn back on. Needs control. Replaced control. Unit is cooling. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB01
Near Cleveland, OH 44108
Joe O
Job Details: 03/23/2021
"Cc: not dispensing iceFound ice bin full and frozen with ice, found fill tube cracked, and water seeping from water valve. Needs water valve and fill tube.; ordrng 1 W11043013 (valve) and 1 W11415785 (Fill tube)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44144
Corina B
Job Details: 03/23/2021
"Cust showed pop, sent pic. Found a loud noise when spinning. Will need a gearcase, shifter, pulley, capacitor, and shield. Called parts manager and he said Lowes rejected initial repair due to being out of warranty. Should not have sold the washer to customer. ; ordrng 1 W11454741 (Gear case) and 1 W10721967 (Pulley) and 1 W10913953 (Shifter) and 1 W11158830 (Capacitor) and 1 WPW10427633 (Shield)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM804ESS1
Near Moreland Hills, OH 44022
Jason N
Job Details: 03/23/2021
"Cc unit not filling with water and dispenser not opening sometimesRan diagnostics, found codes 6-2 fo fill valve electrical problem, 9-1 for diverter cant find position, and lower spray arm error. Ran diagnostics test, unit did not fill with water, checked water valve to ensure turned on. Checked float switch operation , checked good. Measured voltage to fill valve during demand, only reading 14.1vac. Unit needs control. Lower spray arm is also needing replaced, cannot reassemble correctly, customer had taken it out and taken it apart to clean. Found dispenser door gasket torn, causing door to not open fully when demanded. Unit needs control, lower spray arm and dispenser. Control is covered under 60mo warranty. Control not showing in stock, office to advise customer on next service date. ; ordrng 1 W10861000 (Dispenser) and 1 W10860176 (Spray arm lower) and 1 W10854228 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS00
Near Beachwood, OH 44122
Jason N
Job Details: 03/23/2021
"Cc unit leaking and freezer drawer not staying up.Found ff section bottom full of water, ff evap drain iced over and clogged. Cleared water from ff section, steamed down ff drain unit clear. Pulled unit out, removed drain tube and flushed both tubes. Cust states top freezer drawer falls down. Found LH bracket clip missing, drawer not staying clipping in. Ordering LH bracket. ; ordrng 1 W10564647 (Drawer brkt left)"
We serviced a
GE DISHWASHER
Model GDT530PSD4SS
Near Mayfield, OH 44143
Joe O
Job Details: 03/23/2021
Installed customer supplied panel. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Solon, OH 44139
Jason N
Job Details: 03/23/2021
"Cc unit making grinding noises randomly. Customer states unit will make grinding or other loud noises during cycle randomly. Ran diagnostics, no codes stored. Ran auto test. ; ordrng 1 W11454372 (Gearcase)"
We serviced a
MAYTAG REFRIGERATOR
Model MBR2258XES3
Near Chagrin Falls, OH 44023
Jason N
Job Details: 03/23/2021
"Cc unit not coolingCustomer stated unit is now working since last night. Confirmed unit is cooling, all functions are normal at this time. Quoted customer control board replacement as these boards are problematic. Customer not repairing at this time, estimate only. ; ordrng 1 WPW10503278 (Control(jazz))"
We serviced a
MAYTAG RANGE
Model MGT8820DS02
Near Bedford Heights, OH 44146
Jason N
Job Details: 03/23/2021
"Cc unit lower oven not working.Ran bake test to 350 degrees. Ignitor not glowing. Checked power from control board relay, good at 123v. Unit needs bake ignitor. Replaced using truck stock. Ran bake test to 350 degrees. Good ignition and flame. Op test good.; used 1 12400035 (Ignitor) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Burton, OH 44021
Brian M
Job Details: 03/23/2021
Installed door skin OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, OH 44060
Dan H
Job Details: 03/23/2021
"Customer complaint of dent in basket, confirmed, unit needs new basket, part is out of stock so not scheduling return appointment ; ordrng 1 W10752719 (Basket)"
We serviced a
GE REFRIGERATOR
Model GFE29HMECES
Near Oberlin, OH 44074
Marie V
Job Details: 03/23/2021
"Cathay the unit is freezing things on fresh food section and not too cool o fresh food section and that the crushed ice button is broken . Took temp found on drawer 22* and at the top of fresh food section was 55*, freezer was at 7*. Found evap on ff fan not working. Will need new evap fan also it will need drain tube defrosted andUI.; ordrng 1 WR60X10352 (Fan) and 1 WR17X13155 (Ui), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
AMANA RANGE
Model AGG222VDW0
Near Eastlake, OH 44095
Dan H
Job Details: 03/23/2021
"Customer complaint that oven is not heating, Confirmed, igniter is missing, 120vac to igniter, unit needs new igniter ; ordrng 1 W10918546 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Elyria, OH 44035
Gabriel P
Job Details: 03/23/2021
Cc ice melting. Verified and ice maker is working as designed no issues explained to customer You will see pieces of small ice on bottom of tray. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Lorain, OH 44053
Gabriel P
Job Details: 03/23/2021
Cc will not run. Verified issue and found that the push to star switch was shorted. Ordering part. AT; ordrng 1 WPW10117655 (Switch)
We serviced a
WHIRLPOOL DRYER
Model WED4850BW1
Near Elyria, OH 44035
Gabriel P
Job Details: 03/23/2021
"Cc not running. Verified and found thermal fuse open replaced and tested unit working as designed. Opt test ok. AT; used 1 WP3392519 (Thermal fuse), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW
Near Geneva, OH 44041
Jeff M
Job Details: 03/23/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Madison, OH 44057
Jeff M
Job Details: 03/23/2021
The UI is in responsive. After I put the in Diagnostics the unit became responsive again needs a new user interface; ordrng 1 W11319991 (Ui)
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Madison, OH 44057
Jeff M
Job Details: 03/23/2021
The sump motor failed needs a new motor estimate only; ordrng 1 154853801 (Motor) and 1 Ship
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HB5
Near Ashtabula, OH 44004
Jeff M
Job Details: 03/23/2021
Installed the new part op tested good.
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558FEZ
Near Wickliffe, OH 44092
Dan H
Job Details: 03/23/2021
"Customer complaint that the door is not level and closing properly, leveled unit, op test good"
We serviced a
KENMORE RANGE
Model 790.42003605
Near Chardon, OH 44024
Brian M
Job Details: 03/23/2021
Installed board Calibrated unit Ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Berea, OH 44017
Corina B
Job Details: 03/23/2021
Replaced the latch and strike. Ran a calibration. Optest ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV00
Near Berea, OH 44017
Corina B
Job Details: 03/23/2021
"CC that the ice maker is not working. Found the arm in the off position. Cycled the ice maker, not cycling. Will need a new ice maker. Rather ice maker from t/s. Cycled ice maker. Optest ok. ; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
FRIGIDAIRE DRYER
Model FAQE7001LW0
Near North Olmsted, OH 44070
Corina B
Job Details: 03/23/2021
"CC unit continues running. Found unit running when door closes even with user interface off. Will need new control. ; ordrng 1 137070890NH (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Solon, OH 44139
Brian M
Job Details: 03/23/2021
"Cc freezer fan loud Found unit not defrosting properly Was able to switch defrost modes Advised to watch but if issue comes back it will need fan harness kit ; ordrng 1 W11224591 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WOS31ES0JS01
Near Streetsboro, OH 44241
Brian M
Job Details: 03/23/2021
Installed glass OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Streetsboro, OH 44241
Brian M
Job Details: 03/23/2021
Installed valve OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PHEXRQ00
Near Atwater, OH 44201
Brian M
Job Details: 03/23/2021
"Cc unit keeps shutting off and front door not changing selections and the ice maker stopped working Found thermostat to be causing an issue also found front ice dispenser selection not properly working as well Ran test harvest found icemaker rotating but not calling for water Needs thermostat and and front control (NLa) and icemaker These issue are caused by normal wear and tear and age of unit Unit is from 2005 ; ordrng 1 WP2198202 (thermostat) and 1 2303502W (Front cover assembly) and 1 4317943 (icemaker only), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Streetsboro, OH 44241
Brian M
Job Details: 03/23/2021
Cc of Leak 9 days ago from icemaker and hasnt done it since Could not duplicate an issue advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44111
Corina B
Job Details: 03/23/2021
CC that the water is not working. Checked water valve going into filter housing. Good. Found reservoir frozen over. Steamed reservoir and advised customer to not overpack the top shelf.to have the air circulates properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ08
Near Rootstown, OH 44272
Brian M
Job Details: 03/23/2021
Cc food freezing in fridge Ran damper test found damper to be stuck open Needs damper control ; ordrng 1 WPW10196393 (damper control assy)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Cleveland, OH 44111
Corina B
Job Details: 03/23/2021
Replaced the door. Optest ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ
Near Lakewood, OH 44107
Corina B
Job Details: 03/23/2021
Replaced the drain pump and float switch. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lakewood, OH 44107
Corina B
Job Details: 03/23/2021
CC loud noise. Found freezer evaporator and fan frozen over. Steamed out the ice and replaced the wiring harness. Ran a manual defrost. Optest okay.
We serviced a
GE RANGE
Model JGB281SER2SS
Near Mayfield, OH 44143
Joe O
Job Details: 03/23/2021
Cc: oven not heatingFound I ginger pulling no amps. Oven igniter open. Needs igniter. Replaced igniter. Ran test bake. Op test ok; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HW0
Near Painesville, OH 44077
Jeff M
Job Details: 03/23/2021
I took the control off the control that was provided at the customers has a different connector. I unplugged the unit inspected all the connections everything appear to be fine and plugged back in and everything worked.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHB0
Near Columbia Station, OH 44028
Marie V
Job Details: 03/23/2021
"Cc that the secco did rack seems like isnt washing properly. Ran diag found error code of 6-1 inlet valve. Found drain hose connected to the basement, this will cause a siphon and not have enough water in dishwasher to wash dishes properly. Drain hose need to be 20 high from floor. Explain cust. Op test ok"
We serviced a
GE DRYER
Model GFDS140GD0WW
Near Kirtland, OH 44094
Joe O
Job Details: 03/23/2021
Installed bearing assembly. Tested. Op test ok
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Euclid, OH 44132
Dan H
Job Details: 03/23/2021
"Customer complaint that unit is leaking from front, found bellow detached, reinstalled, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 03/23/2021
"Cc unit f codes and not draining properly. Ran diagnostics, found codes f3e1 for pressure system fault and f0e5 for offbalance load. Ran auto cycle, in spin cycle, tub bouncing hard, unit shut down spin. Checked tub, found 3 pieces of hard foam stuffed around tub on the inside of machine. Removed. Reran auto test, then ran drain and spin cycle. No abnormal vibration, tub movement normal, drain normal. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Cleveland Heights, OH 44118
Jason N
Job Details: 03/23/2021
"Cc unit not workingRan diagnostics, found codes f0e3 for overload, f0e5 for offbalance, f9e1 for long drain and f5e4 for lid not opened between cycles. Ran auto test, unit not spinning in test. Ill try then stop. Started normal cycle, console is not accepting input. Unit needs lid lock. Customer not repairing, estimate only.; used 1 W10810403 (Lid lock) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Chesterland, OH 44026
Joe O
Job Details: 03/23/2021
"Installed Orion board. Ran test 38 in tech sheet at 100% found unit only pulling 45 watts and maintaining it. Ran step 40 to put unit in home position. Charged unit with 165psi of nitrogen. Sprayed down all exposed lines, and both ff and freezer evaporators with soap solution. Found no bubbles, no leak detected. Called whirlpool tech line spoke with Joel, stated whatever leak we do have would be in the cabinet. Unit up for product review"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Mentor, OH 44060
Jeff M
Job Details: 03/23/2021
Installed the new part op tested good.
We serviced a
GE WALL OVEN
Model ZEK958SF4SS
Near Pepper Pike, OH 44124
Jason N
Job Details: 03/23/2021
"Cc unit making vibration noiseCustomer stated unit has been making vibration noise when bake cycle started. Confined noise from cool blower fan. Pulled unit, found fan blade rubbing against outlet guard. Removed guard and adjusted to avoid contact. Noise much better, slight noise still exists, possible fan motor bearing. Customer also wants oven temps calibrated. Ran bake test to 350 degrees, let cycle several times. Temps reading 305-311 after. Temps are normal, no need for calibration at this time. Quoted customer estimate for fan motor should they choose to replace, customer will consider for later."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 03/23/2021
"Cc unit lid lock needs replacedFound lid strike is broken off. Replaced lid strike using customer supplied pre Id part. Ran manual lid lock tests, op test good."
We serviced a
MAYTAG WASHER
Model W11354541
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/23/2021
Replaced latch on unit but issue persisted called whirlpool tech line and followed instructions to what they asked us to do and found heater thermister out of range Robert from whirlpool said to replace the heater assembly and motor stator; ordrng 1 W11354541 (Motor stator) and 1 W11314664 (Heater assembly)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Strongsville, OH 44149
Marie V
Job Details: 03/23/2021
"Cc that the unit is making a loud clicking noise when is agitating and that it seems that the valve is shutting and starting more than usual. Ran diag found error code of F7E5 shifter fault. Unit has new shifter designed and is off place, will replaced from T/S. Ran auto test and calibration op test ok. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/23/2021
"Cc that washer not receiving cold water. Ran diagnostics and found F0E3 overload and F0E4 off balance load, and F8E1 long fill found inlet valve not dispensing cold water replaced part ran test working as designed. Opt test ok. AT; used 1 W11165546 (Valve), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/23/2021
Cc lights not turning on. Found freezer led module bad replaced lights are turning on perfectly. Opt test ok. AT
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Westlake, OH 44145
Gabriel P
Job Details: 03/23/2021
"Cc that the washer is loud when spinning. Found that the bearings are bad will need to replace tub assembly. Customer said they will think about it they will let us know. ; ordrng 1 WPW10409997 (Basket) and 1 W10575334 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304DSS0
Near Westlake, OH 44145
Gabriel P
Job Details: 03/23/2021
Cc that unit is leaking. Verified and found water leaking through the float switch seal. Cleaned seal and and float switch area reinstalled. Tested unit and theres no more leak. Opt test ok. AT
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Parma, OH 44134
Dan H
Job Details: 03/23/2021
"Customer complaint of f8e4 error codes, found supply line leaking into drip tray, tightened line, cleared tray, installed new float switch, advised customer if leak comes back they will need a plumber to repair supply line"
We serviced a
GE WASHER
Model GTW460ASJ8WW
Near North Ridgeville, OH 44039
Marie V
Job Details: 03/23/2021
"Cc that the unit isnt turning on and he thinks is the lid lock. Ran diag found error code of 24 lid lock failure . Tested lid lock did not pass test resistance. Will need new lid lock, cust will call back if they want to continue with repair. ; ordrng 1 WH08X31577 (Lidlock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2676FRZ00
Near Avon, OH 44011
Gabriel P
Job Details: 03/23/2021
Replaced left hand side track and FF section evap fan. Opt test ok. AT
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Cleveland, OH 44115
Dan H
Job Details: 03/23/2021
"Customer complaint that oven is not working, confirmed, found gas safety valve, open, unit needs new shaft valve ; ordrng 1 W10898290 (Valve)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Avon Lake, OH 44012
Marie V
Job Details: 03/23/2021
"Cc that the unit isnt cooling properly. Took temps found 61* on FF and 0* at the bottom of the freezer. Found lots of frost on freezer evap. Ran diag and ran step 6 bi-metal close, is getting 120V but is not turning on. Found connector on heating full of ice. Cleared out, tested unit. Good is going into a defrost. Defrosted evap and advice cuts to allow unit 24 hours to reach normal temps. Aldo told cust that I found blue wire snapped at the bottom of the door that wire is for motor dispenser, cust is aware of it will not fix."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Beachwood, OH 44122
Dan H
Job Details: 03/23/2021
"Good frost pattern on freezer section evaporator today, called whirlpool techline spoke to Mitch, advisedto check for leaks with nitrogen, no leaks found suggested weak compressor, recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.65oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10891058, 1 W10890131, 1 W10890117, 1 W10890087, and 1 W10890115 from stock"
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Euclid, OH 44132
Dan H
Job Details: 03/23/2021
"Customer complaint that display is blank and unit didnt spin out clothes, ran diagnostics no error codes found, unit is not draining , found rubber backing from rugs in filter basket, cleared, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Olmsted Township, OH 44138
Marie V
Job Details: 03/23/2021
"Replaced part it leak a little Called Whirlpool tech line, he said that theres nothing else but the filter head or filter is bad, filter is brand new and it has been replaced in twice. filter head has been replaced 3 times already. Try to adjust the filter head more it stopped leaking but still advice cust to monitor. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Elyria, OH 44035
Marie V
Job Details: 03/23/2021
"Cc that the unit will not start, they flipped the breaker but still not working. Check power from L1 to N 4V from L2 to N 123V and from L1 to L2 90V. Check at the appliance and at the outlet. Cust will need electrician."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL5
Near Mentor, OH 44060
Jeff M
Job Details: 03/23/2021
The unit functions. There are no codes stored. I ran the unit in a calibration cycle op tested good I could not find a issue.
We serviced a
GE DISHWASHER
Model FGHD2465 NF 1A
Near Mentor, OH 44060
Jeff M
Job Details: 03/23/2021
I filled the unit with water and a drain repeated this two more times every time the unit functioned correctly I was not able to duplicate an issue
We serviced a
MAYTAG WASHER
Model MVWX700XW2
Near Orwell, OH 44076
Brian M
Job Details: 03/23/2021
"Cc unit not spinning out Found gearcase to be extremely loud during spin and drain pump is kicking in and out during drain Would need gearcase, clutch, and drain pump ; ordrng 1 WPW10276397 (drain pump assy) and 1 W11454372 (Gearcase) and 1 W10721967 (drive pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Mentor, OH 44060
Jeff M
Job Details: 03/23/2021
Installed the new part op tested good.