Service History 309

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ07

Near Berea, OH 44017

David R

Job Details: 07/22/2022

"Customer had POP, in warranty. Customer tried replacing bulb while unit on. Shorted control. Ordering control and socket. ; ordrng 1 W11552018 (Control) and 1 W10210871 (Socket)"

We serviced a

WHIRLPOOL DISHWASHER

Model DU912PFGQ0

Near Euclid, OH 44132

Jason N

Job Details: 07/22/2022

Installed dispenser actuation parts. Ran timer through cycle to ensure actuation and opening of dispenser. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXF01

Near Mentor, OH 44060

Dan H

Job Details: 07/22/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 53 degrees, freezer section temperature at 0 degrees, found air damper door broken, unit needs new air damper ; ordrng 1 W11177624 (Damper) and 1 W11311687 (Cam) and 1 WPW10257203 (Cam), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHV00

Near Lakewood, OH 44107

Angel

Job Details: 07/22/2022

Cc that unit after 24hrs was not cooling but he went on vacation and hasnt been home since so his neighbor let me in. I checked for temps and FC was at 18* and RC was at 43* checked frost pattern in freezer evaporator and was perfect so i ran step 39 to check wattage on compressor and it was running at 153watts which is good so BJ recommended me to call tech line. Called and spoke with Andrew explained issue and we ran step 40 to check pressures on unit and low side was at 45psi and high side was at 98psi indicating an issue so Andrew recommended me to check for leaks with nitrogen and soap suds and if everything is good to flush system so I used 140psi of nitrogen and no leaks nowhere so i flushed the system with nitrogen put into a vacuum and recharged again with 4.50oz of R134a and BJ recommended me to replace temperature control board on side of door. Ordering board; schdld next appmnt for 7/29 FRI AM

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Willowick, OH 44095

Jason N

Job Details: 07/22/2022

Defrosted evaporator. Installed harness. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSS42QMW00

Near Moreland Hills, OH 44022

Manny

Job Details: 07/22/2022

"Cc unit not cooling properly, found evap cover in frost, steamed evap (35mins) found bimetal open and heater connector is broken, unit will need a evap harness but part is discontinued, reach out to BJ to do a nationwide search and part is NLA.; ordrng 1 2187520 (Evap harness (discontinued))"

We serviced a

WHIRLPOOL WASH/DRY COMBO

Model WET4024HW0

Near Bedford, OH 44146

Manny

Job Details: 07/22/2022

"Replaced valve, opt test ok"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X16DW08

Near Garfield Heights, OH 44125

Manny

Job Details: 07/22/2022

"Cc unit making a loud noise on the back, verify and hear a vibration noise removed back cover and found suction line hitting the cabinet, noise is gone after put cover back on, customer said that the vibration noise still there, explain to customer that the noise she hears is the compressor when running which is normal, she said she doesnt like it, advise if she isnt happy to give wpl a call and see what they do for her. Opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near North Ridgeville, OH 44039

David R

Job Details: 07/22/2022

"Replaced main control, wash pump, drain pump. Ran diagnostics and normal cycle, good. Op Test Ok."

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS05

Near Cleveland, OH 44134

Manny

Job Details: 07/22/2022

"Cc unit displaying f2e1 when trying to use it, verified and a key is stuck, Replaced keypad, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW9

Near North Olmsted, OH 44070

Angel

Job Details: 07/22/2022

Cc that dishes are coming out wet unit not drying at all. Took off front panel and tested heater from control board and heater is opened made sure it was plugged in underneath unit and it was unit will need heater replaced. Ordering heater.; ordrng 1 W10518394 (Heater)

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Willoughby Hills, OH 44094

Jason N

Job Details: 07/22/2022

"Cc unit not dispensing fabric softener. Ran diagnostics, no code stored. Ran manual valves tests. Valves operating correctly, found very little water coming through dispenser housing to flush fabric softener out. Holes in housing are restricted with buildup of minerals and mold, would need to be replaced. Customer declined repair."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV05

Near Amherst, OH 44001

David R

Job Details: 07/22/2022

"Replaced icemaker, cycled and called for water. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ARB9059CS

Near Painesville, OH 44077

Jason N

Job Details: 07/22/2022

Installed defrost thermostat. Cleared any ice left over in tray. Op test good.

We serviced a

GE DRYER

Model GTD33EASK0WW

Near East Cleveland, OH 44112

Corina B

Job Details: 07/22/2022

Replaced the belt. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Westlake, OH 44145

Angel

Job Details: 07/22/2022

"Cc that units lights are not coming on and that the display will not functioning properly. Verified display and it will not let you choose options took off display unplugged it and reinstalled it and it started working again as should probably had a glitch but the lights in the interior of unit were not functioning and the display would not tell you if door was opened or not so I unplugged the deli drawer board from door and everything started functioning as should called BJ to make sure it would be the deli drawer board and we both agreed that it needs to be replaced. Unit will need board replaced gave customer estimate and they stated they will rather leave it unplugged because they dont use anyways. Charged service call.; ordrng 1 WPW10769076 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Olmsted Township, OH 44138

Gabriel P

Job Details: 07/22/2022

"Took off latch,latch clips,the harness from control and harness from valve and valve and valve dispenser housing,dispenser as well,hinges,door lid,door lid shaft,console ,control and also disconnect water line then put everything to new top then ran calibration and auto test,all pass"

We serviced a

KENMORE WASHER

Model 110.258524

Near Olmsted Falls, OH 44138

David R

Job Details: 07/21/2022

"Replaced latch. Good. Ran unit, all components working. Op Test Ok."

We serviced a

N/A N/A

Model KDTE254ESS2

Near Middleburg Heights, OH 44130

David R

Job Details: 07/21/2022

Replaced drain pump and control. Ran diagnostics. Good. Found glass by pump as well. Removed. Op Test Ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Aurora, OH 44202

Brian M

Job Details: 07/21/2022

Cc unit not spinning or agitating Found shifter not moving Replaced using truck stock OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ06

Near Madison, OH 44057

Dan H

Job Details: 07/21/2022

"Customer complaint that light will not shut off, confirmed, installed new control, op test good"

We serviced a

JENN-AIR REFRIGERATOR

Model JS48SEDUDW01

Near Brecksville, OH 44141

David R

Job Details: 07/21/2022

"Replaced icemaker control sensors, icemaker dispenser assembly. Turned unit on, dispenser flap closet correctly. Good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Kent, OH 44240

Brian M

Job Details: 07/21/2022

Cc of leak Found drain hose to have popped off Re attached and ran test cycle OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Garfield Heights, OH 44125

David R

Job Details: 07/21/2022

"Cc unit not cleaning, going through cycle or cleaning. Brand new unit. Found customer had drain hose going directly to floor. Let customer know per owners manual the height needs to be. Corrected the height. Ran diagnostics and normal cycle while customer watched and showed them how the drain was Siphoning out water, once correct height unit working as normal. Good. Op test ok."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Bedford, OH 44146

David R

Job Details: 07/21/2022

"Replaced control, motor, cap, shifter, drain pump and harness. Good. Ran diagnostics and calibration. All components working correctly. Op Test Ok."

We serviced a

WHIRLPOOL RANGE HOOD

Model WVW51UC6FS3

Near Chagrin Falls, OH 44022

David R

Job Details: 07/21/2022

See other techs PVR. Unit good. Op Test Ok.

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Perry, OH 44081

Dan H

Job Details: 07/21/2022

"Customer complaint that unit is not heating, confirmed, found gas turned off, turned on, unit heated, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Madison, OH 44057

Dan H

Job Details: 07/21/2022

"Customer complaint of grinding noise, confirmed, found pulley loose and hitting shield, no damage, tightened, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Madison, OH 44057

Dan H

Job Details: 07/21/2022

"Installed new drain pump and control, op test good"

We serviced a

WHIRLPOOL STACK W/D

Model WFW70HEBW0

Near Ashtabula, OH 44004

Dan H

Job Details: 07/21/2022

"Installed new valve, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Euclid, OH 44119

Jason N

Job Details: 07/21/2022

"Installed center door hinge. Freezer door operation good, no longer contacting inner liner. Door sealing properly. Leveled unit."

We serviced a

WHIRLPOOL DRYER

Model MGDC465HW1

Near Euclid, OH 44119

Jason N

Job Details: 07/21/2022

"Cc unit console damagedReplaced console using customer supplied pre Id part. Customer satisfied with appearance, all functions test good. Op test good."

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Cleveland, OH 44144

Manny

Job Details: 07/21/2022

"Cc unit not working properly , and the the time goes down from like 35 mins to 10 in like 5 minutes, ran test opt test ok, checked outside vent outlet and unit has low airflow advise customer to clean and replaced duct since he is using a flex duct, and informed him of the the moisture sensor and how mix loads can affect the time depending on the type of materials in the load, unit is working as designed, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW7

Near Brooklyn, OH 44144

Manny

Job Details: 07/21/2022

"Cc unit not dissolving the detergent, found spray arms broken, unit will need both spray arms.; ordrng 1 WPW10319027 (spray arm lower) and 1 WPW10317197 (upper spray arm)"

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near University Heights, OH 44118

Joe O

Job Details: 07/21/2022

"Cc: screeching noise, error codeFound error code f6e2(communication error). Unit will not allow entry into diagnostics test cycle. Unable to test for screeching. Checked under unit. No signs of rubbing. Needs control and uiAdvised customer could potentially need other parts. Cannot test unless the control and ui are replaced.Customer does not want to repair at this time ; ordrng 1 W10861510 (console) and 1 W11024149 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Cleveland, OH 44113

Gabriel P

Job Details: 07/21/2022

Found switch broken replace from surplus w11384469 opt test ok

We serviced a

WHIRLPOOL DRYER

Model WED70HEBW0

Near Broadview Heights, OH 44147

Manny

Job Details: 07/21/2022

"Cc unit not turning on, ran diagnostics and found codes F4e3 for restricted air flow f4e4 for L2 under voltage f4e1 for heater relay issue. Check voltage at terminal block and have proper voltage, checked relay connector and voltage and relay is good, unit vents on the roof visually the vent looks partially clogged and the vent flappers not opening all the way, advise customer to have a vent company look at the vent and if they still have issues after the vent have been cleaned to give us a call and well take another look."

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Shaker Heights, OH 44122

Joe O

Job Details: 07/21/2022

Installed gear case. Ran auto test and calibration. Op test ok

We serviced a

MAYTAG DRYER

Model MGD5820TW0

Near Cleveland, OH 44108

Jason N

Job Details: 07/21/2022

"Cc unit not drying/heatingRan dryer op test, no flame, ignitor not glowing. Checked all thermals, found thermal fuse open. Replaced using truck stock part. Ran dryer test cycle, good ignition and flame. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Beachwood, OH 44122

Joe O

Job Details: 07/21/2022

"Cc: intermittent loud rattle/chatter noise during slowing spinCustomer showed video of noise. Unable to tell from video. Ran manual high spin cycle. Found basket very well balanced. checked cam for wear. Ran drain and spin. Ran quick wash to wet towels, ran drain and spin. No abnormal sounds. Could not duplicate issue. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model GEW9200LT1

Near Bedford, OH 44146

Joe O

Job Details: 07/21/2022

Installed element. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104DBL5

Near Gates Mills, OH 44040

Joe O

Job Details: 07/21/2022

Installed sump ass. Ran test cycle. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Brook Park, OH 44142

Gabriel P

Job Details: 07/21/2022

"Replace capacitor,opt test ok"

We serviced a

KITCHENAID RANGE

Model KFGG504KPS0

Near Cleveland, OH 44130

Gabriel P

Job Details: 07/21/2022

Replace control operations test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS04

Near Lakewood, OH 44107

Angel

Job Details: 07/21/2022

Cc that freezer door was hard to open. Confirmed it was stiff found that it had some frost build up causing the issue took apart freezer and let the frost melt a little to wipe it off real good steamed the seal out as well and reinstalled everything and let the customer test it. Opt test ok. Explained to customer to open door by the middle and not the sides be ause it could cock the door causing it to not close snd get warm air inside causing issue again.

We serviced a

MAYTAG DRYER

Model MEDB835DW

Near Lakewood, OH 44107

Angel

Job Details: 07/21/2022

Was going to take picture of model and serial and unit does not have the tag but did get the model from invoice called BJ to ask him and stated since its a pay call with the model we should be ok. Cc that unit was making a loud scraping sound when tumbling. Ran unit and there was no sound took apart unit and everything looked good the only thing i found was some plastic tabs and a paper clip explained to customer that one of the plastic pieces or paper clip couldve got stuck and than fell causing sound. Unit working as should. Opt test ok.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAB05

Near Richmond Heights, OH 44143

Jason N

Job Details: 07/21/2022

"Cc unit making too much iceFound ice maker bail arm switch not working. Replaced ice maker using customer supplied pre Id part. Ran manual ice maker harvest test, ice maker indexed, filled mold with water and stopped. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Garfield Heights, OH 44125

Jason N

Job Details: 07/21/2022

"Cc unit oven gasket twistedCustomer showed pop Confirmed oven door gasket was installed twisted. Removed and straightened, reinstalled. Op test good."

We serviced a

MAYTAG DRYER

Model MGD6230HW1

Near Mentor, OH 44060

Jason N

Job Details: 07/21/2022

"Cc unit not running full cycle, shutting down before clothes are dryRan diagnostics, no fault codes in history. Tested moisture sensor, passed. Ran dryer test cycle, unit tumbling, good airflow. No gas hookup, so could not verify flame operation. No issues found with unit at this time."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2751TF5

Near Avon Lake, OH 44012

Angel

Job Details: 07/21/2022

"Installed ice maker, inlet valve and air duct tested unit for leaks. Opt test ok."

We serviced a

MAYTAG DRYER

Model MGD7230HC0

Near Grafton, OH 44044

Gabriel P

Job Details: 07/21/2022

"Replace both seal,opt test ok"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X20DW04

Near Andover, OH 44003

Brian M

Job Details: 07/21/2022

Installed door OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Avon Lake, OH 44012

Angel

Job Details: 07/21/2022

Cc that handle came off the door and freezer top drawer handle came off. Reinstalled the freezer handle for drawer and installed new handle on beverage door. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Cleveland, OH 44105

Manny

Job Details: 07/21/2022

"Tap system noticed no pressure , charged with 145psi of nitrogen to check for leaks, noticed the pressure going down slowly, using bubble spray and unit has an internal leak, called wpl techline to document (45 mins), spoke to Rich, sent him pictures and they are sending the unit for review to be replaced, provided customer with sr number and let them know someone from wpl resolution team will be getting in contact with them and let them know whats next. Took parts for return (compressor box is damaged).; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Warrensville Heights, OH 44128

Manny

Job Details: 07/21/2022

"Cc unit shuts off after a few mins and only stays on while on the timed dry, ran normal cycle unit shut off after a few mins without clothes inside, customer put a small damp load and ran normal cycle with the vent off and unit ran for about 10 mins Checked clothes and 2 of the 3 pieces he put in are drying pants are a little thicker and feels a little damp, removed vent an found a lot of lint on the vent removed and set unit to normal cycle and checked outside vent outlet and feel a bit of air coming through but not even warm, advise customer to have a vent company take a look at the vent and if he still have any issues to give us a call and well take another look. Unit is working as designed, opt test ok"

We serviced a

WHIRLPOOL RANGE HOOD

Model WVW51UC6FS3

Near Chagrin Falls, OH 44022

Manny

Job Details: 07/21/2022

Replaced chimney opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS

Near Painesville, OH 44077

Jason N

Job Details: 07/21/2022

"Cc unit doors not flush and handles are not evenAdvised customer that there are no adjustments for the doors to make them flush, if both doors are sealing properly, then unit is working as designed. Advised customer handle mounting is static and is not adjustable, handles will move with door leveling adjustment. Adjusted doors to customer preference, ok. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KUDS01FLBL5

Near Painesville, OH 44077

Joe O

Job Details: 07/21/2022

"Cc: burning smell, burn marks, stopped workingFound harness shorted out, control, ui, and keypad also Burnt. Needs control, ui, keypad, fuse, and harnessControl shows discontinued; ordrng 1 W10775980 (panel-cntl) and 1 WP8270168 (cntrl-elec) and 1 8534963 (control,electronic(discontinued)) and 1 WP8534931 (harns-wire) and 1 8193762 (thermal fuse)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRG25FVMS02

Near Willoughby, OH 44094

Brian M

Job Details: 07/21/2022

Cc unit not cooling properly Found evap fan not working Replaced using truck stock OP Test Ok ; used 1 WP2315539 (MOTOR-EVAP) from stock

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Kirtland, OH 44094

Brian M

Job Details: 07/21/2022

Installed control and ui ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Chesterland, OH 44026

Brian M

Job Details: 07/21/2022

"Cc unit not advancing Found gearcase leaking oil Needs gearcase, clutch, belt, actuator, and capacitor ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W10913953 (actuator) and 1 W11428524 (Cap)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Lorain, OH 44053

Gabriel P

Job Details: 07/21/2022

"Replace heater,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Painesville, OH 44077

Jason N

Job Details: 07/21/2022

"Cc unit not cooling, frosting in freezer Found evaporator frosted over. Defrosted evaporator, checked harness connections. Found terminal pulled out on heater connector. Pushed terminal back in and ran manual defrost test. Heater turned on. Advised customer to allow approx 24 hrs for unit to return to desired temperatures."

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS03

Near Eastlake, OH 44095

Jason N

Job Details: 07/21/2022

Installed door panel. Ensured proper alignment to switches. Ran heat test several times with water. Unit started each time without issue. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMHV03

Near Mentor, OH 44060

Dan H

Job Details: 07/21/2022

"Customer complaint that freezer section light switch is broken, installed new door switch, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Mentor, OH 44060

Dan H

Job Details: 07/21/2022

"Customer complaint that unit is not completing cycles, ran diagnostics found f9e1(long drain) error code, found harness to drain pump cut, unit needs new harness, part is out of stock so not scheduling return appointment ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5YHAXNL03

Near LaGrange, OH 44050

David R

Job Details: 07/21/2022

"Cover to icemaker broke while taking off, took pics. Ordering for customer no charge, customer to install no return. Replaced icemaker, good. Cycled and called for water. Op Test Ok. ; ordrng 1 WP2255720 (Icemaker cover)"

We serviced a

KITCHENAID WALL OVEN

Model KOSC504ESS01

Near Willoughby Hills, OH 44094

Jason N

Job Details: 07/21/2022

"Installed thermal fuse. Unit powered on. Ran bake test to 350 degrees, unit not heating. Checked thermostat, reading open. Installed thermostat. Reinstalled unit. Ran bake test to 350 degrees. Unit heating and cycling properly. Op test good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ

Near Lakewood, OH 44107

Manny

Job Details: 07/21/2022

"Replaced heater, ran test cycle, op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Painesville, OH 44077

Dan H

Job Details: 07/21/2022

"Installed new led module, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Westlake, OH 44145

Gabriel P

Job Details: 07/21/2022

Found evaporator frozen check harness is good check .heater is good but when check thermostat it was off on resistance replace t/s opt test ok ; used 1 WPW10384183 (THERMISTOR) from stock

We serviced a

KITCHENAID RANGE

Model KGRS505XSS02

Near Cleveland, OH 44113

Gabriel P

Job Details: 07/21/2022

Replace valves opt test ok

We serviced a

JENN-AIR COMPACTOR

Model TC607X4

Near Gates Mills, OH 44040

Brian M

Job Details: 07/21/2022

Spoke to contractor needs foot pedal Unit needs to be fully uninstalled from cabinet before it can be worked on Unit is installed in brand new cabinets and flooring ; ordrng 1 W11304291 (Pedal)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Pepper Pike, OH 44124

Brian M

Job Details: 07/21/2022

Cc no Ice Found wiring at bottom hinge damaged and bin damaged Needs door and bin ; ordrng 1 LW11202405 (dor-fip) and 1 W11347840 (Bin)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Elyria, OH 44035

David R

Job Details: 07/21/2022

"Cc unit not drying correctly or taking long to dry, customer pointed out vent. Found when installed vent was crimped and barely attached on to unit. Took pics. Unit is heating correctly. Just let customer know that she needs to get a new vent put on. Unit is good. Op Test Ok."

We serviced a

ELECTROLUX REFRIGERATOR

Model EI32AR80QSC

Near Painesville, OH 44077

Dan H

Job Details: 07/21/2022

"Installed new door gasket, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 07/21/2022

F9e1 Drain pump just humming Needs pump ; ordrng 1 W11497943 (Drain pump)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM354DSS4

Near Cleveland Heights, OH 44118

Joe O

Job Details: 07/20/2022

"Cc: not drainingFound error codes 81(slow drain) 64(float switch open) 51(door stuck open). Found unit had water in it upon arrival. Started normal cycle, found unit draining. Drain hose partially plugged with debris. Unit washing. Found unit has no drain loop. Advised customer on drain loop, and back feeding water to unit. Unit continuously draining. Potentially over heating drain pump. Needs drain pump; ordrng 1 W10914557 (pump-drain)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Olmsted Falls, OH 44138

Gabriel P

Job Details: 07/20/2022

Replace bin and rail

We serviced a

WHIRLPOOL WASHER

Model LSQ9659PW2

Near Cleveland, OH 44134

Jason N

Job Details: 07/20/2022

"Installed lid switch. Ran operational tests, all functions working properly. Op test good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TF3

Near Painesville, OH 44077

Dan H

Job Details: 07/20/2022

"Installed new ice maker , op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Painesville, OH 44077

Dan H

Job Details: 07/20/2022

"Installed new heater, op test good"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Strongsville, OH 44149

David R

Job Details: 07/20/2022

"Replaced lower harness, ran diagnostics and calibration. Ran a quick wash and leaving on for customer to monitor. As of now, good. Op Test Ok."

We serviced a

JENN-AIR COOK TOP

Model JED3430GB01

Near Chagrin Falls, OH 44022

Brian M

Job Details: 07/20/2022

Installed top OP Test Ok Customer needs installers to redo vent Vent is hold unit up

We serviced a

KENMORE DRYER

Model 1106222101

Near Solon, OH 44139

Brian M

Job Details: 07/20/2022

Cc unit not spinning Found belt snapped and idler damaged Replaced using dryer repair kit OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44108

Joe O

Job Details: 07/20/2022

"Cc: not heatingFound terminal block shorted out. Needs terminal block kit, and power cord. Replaced terminal block and power cord. Tested. Op test ok; used 1 PT500L (3 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model PTB2154FRW

Near Parma, OH 44129

Gabriel P

Job Details: 07/20/2022

"Replace thermostat bi metal,opt testok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIDM00

Near Strongsville, OH 44149

Gabriel P

Job Details: 07/20/2022

"Tech line said vent on botton was staying pop up and found fresh food section evaporator frozen it could be that Customer hearing gurgling when water goes into the drip pan hole also when took evaporator cover out notice foam part was all broken by recent technicians Customer said that he saw him put lots of foil tape but he didnt know it was cause it was broken I advise Customer that the part needs to be replace ; ordrng 1 W11098695 (Fan cover), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET0MSRXTQ02

Near Cleveland, OH 44102

Jason N

Job Details: 07/20/2022

"Cc unit bottom shelf brokenCustomer needs trim piece for lower door shelf. Customer stated he can install himself, not return trip needed. ; ordrng 1 WPW10304909 (Shelf bottom)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM10

Near Parma, OH 44134

David R

Job Details: 07/20/2022

"Replaced door ice assembly. Checked water and cubed/crushed. Good. Make sure to watch for crushed ice if it sticks and remains melt a little, to whip up. Unit is good, Op Test Ok"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near North Ridgeville, OH 44039

David R

Job Details: 07/20/2022

"Cc unit not cooling, both sections. Unit is plugged in, getting correct 120v. Nothing running when I first came, no compressor or evap fan. 5 mins went by and unit kicked on, compressor and evap fan for about 2 mins and then kicked back off. Looked at evap and has a lite frost pattern all the way up. Went into diagnostics, no error codes. Compressor, fan, heater all coming on correctly. Unplugged again, let run for 20, good frost pattern. Ordering main control just in case something is shorting out causing power to not be sent out to components. Ordering control ; ordrng 1 W11546690 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS26C5XXY02

Near Avon Lake, OH 44012

Angel

Job Details: 07/20/2022

"When I arrived at home customer had buckets and a big garbage can in kitchen because the copper water line broke and they did not know where to shut the water off at also damaged the inlet valve. Explained to customer that he will need a plumber for the copper line and he will need a new inlet valve. Gave customer the estimate and stated that he would rather buy it himself and install it. Charged service call.; ordrng 1 WPW10238100 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Westlake, OH 44145

Angel

Job Details: 07/20/2022

Replaced console. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Bratenahl, OH 44108

Joe O

Job Details: 07/20/2022

"Cc: not washing, leakingFound unit leaking from sump. Found element has brass bushings. Found sump running, but not washing. Needs sump, and heating elementElement covered under s code: Entitlement shows pump covered under part only 10 year warrantySump out of stoc. Office to reschedule; ordrng 1 W11416363 (Sump assembly) and 1 W11537778 (Heating element)"

We serviced a

SAMSUNG DRYER

Model DV48J7770EPA2

Near Austinburg, OH 44010

Dan H

Job Details: 07/20/2022

"Customer complaint that unit is not spinning, confirmed, found idler pulley broken, installed new idler pulley, op test good ; used 1 DC93-00634A (IDLER PULLEY) from stock"

We serviced a

ROPER DRYER

Model RED4516FW0

Near Aurora, OH 44202

Brian M

Job Details: 07/20/2022

"Cc unit not working Found be,t snapped and thermal fuse open Replaced using truck stock OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT), and 1 3392519 () from stock"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Streetsboro, OH 44241

Brian M

Job Details: 07/20/2022

Called whirlpool Whirlpool says customer expectations issue

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT21HS8KS4

Near Lakewood, OH 44107

Jason N

Job Details: 07/20/2022

"Cc unit maker not working again and water still leaking in ff sectionConfirmed water in bottom on ff section, evaporator drain tray clogged with debris, tray overflowing. Cleared debris from tray. Good flow through drain tube. Found ice maker turned off, turned on ice maker, ice maker indexed and filled mold with water. Did not find an issue with ice maker at this time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Westlake, OH 44145

Angel

Job Details: 07/20/2022

Cc that unit was not dissolving the pod. Tested in diagnostics and unit passed all tests checked all connections and were good. Did notice that the seal on the dispenser door was popping out a bit so i reseated it so it can open and close as should explained to customer to monitor and see how it works out for them now if anything to give us a call. Opt test ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TW5

Near Cleveland, OH 44110

Joe O

Job Details: 07/20/2022

"Cc: not cooling properlyFound temps in ff section at 56 degrees, freezer at 45 degrees. Found ball of ice on cap tube. Not building complete frost pattern. Needs compressor, evaporator and drierCustomer does not want to repair at this time ; ordrng 1 240550946 (Compressor) and 1 5303918274 (evaporator kit) and 1 WPW10143759 (dryer)"

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