We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near North Ridgeville, OH 44039
Marie V
Job Details:
12/06/2024
"Replaced heater, ran test for leaks , none. Ran diag test, all error codes deleted, after it finished, no codes. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Ashtabula, OH 44004
Dan
Job Details:
12/06/2024
"Customer complaint that unit is not cleaning dishes, started normal wash cycle, unit filled , wash motor is not spraying, just making a grinding noise, unit needs new sump assembly , customer does not want repair ; ordrng 1 WPW10605059 (Sump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Rock Creek, OH 44084
Dan
Job Details:
12/06/2024
"Customer complaint that unit is not completing cycle, ran diagnostics found f8e1(long/no fill) error code, found cold water barely entering unit, good flow to valve, installed new valve, op test good ; used 1 W11210459 (VALVE) from stock"
We serviced a
AMANA REFRIGERATOR
Model ATB2232MRWOO
Near Painesville, OH 44077
Dan
Job Details:
12/06/2024
"Customer complaint that unit is not cooling and tripping breaker, fresh food section temperature is at 56 degrees, freezer section temperature is at 35 degrees , nothing is running, found no power to unit, plugged unit into outlet with power, compressor started, fans are running, unit did not trip breaker on good outlet, advised customer that they need an electrician to correct power supply, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Brecksville, OH 44141
Bill
Job Details:
12/06/2024
"Cc butter shelf keeps falling out, confirmed cc. Properly assembled butter shelf, and set shelf. Checked other shelfs and drawers for proper installation and use. Opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Independence, OH 44131
Bill
Job Details:
12/06/2024
"Cc not dispensing, confirmed cc. Tested both the water and ice dispenser paddles, no water but ice dispenser motor came on. Went to the back of unit and removed cover, found that water valve was not plugged in. Plugged in both wires to the valve, tested opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Rocky River, OH 44116
Mac
Job Details:
12/06/2024
Replaced wiring harness and drain pump. All tested ok afterwards.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Avon, OH 44011
Mac
Job Details:
12/06/2024
"Cc washer still not operating. F7E4, F6E3, F0E5. Spoke with BJ about the issues. He advised to replace the slider at no charge. All tested ok afterwards. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Independence, OH 44131
Mac
Job Details:
12/06/2024
"After removing oven from the wall and disassembling, found the new magnetron was damaged in shipping ordering new magnetron. ; ordrng 1 W11578959 (Magnetron)"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near Broadview Heights, OH 44147
Mac
Job Details:
12/06/2024
Removed oven from wall and installed new high limit thermostat. All tested ok afterwards.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Strongsville, OH 44149
Mac
Job Details:
12/06/2024
Replaced top LED lights. All tested ok afterwards.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Perry, OH 44081
Dan
Job Details:
12/06/2024
"Customer complaint that unit does not power up all the time, good power to unit, all buttons on user interface are working, no error codes in system, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Cleveland, OH 44125
Bill
Job Details:
12/06/2024
"Cc not cooling, confirmed cc. Compressor is locked up internally, kicks on makes a high pitched whine then clicks off. Ordered new compressor, office to follow up as compressor is out of stock.; ordrng 1 W11740253 (Compressor) and 1 W11504432 (Coupling) and 1 W11506619 (Coupling) and 1 W11506638 (Process tube) and 1 W11504445 (Coupling) and 1 W11504448 (Coupling) and 1 W11506635 (Service valve)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44105
Bill
Job Details:
12/06/2024
"Cc unit not responding, confirmed cc. After power drops, unit stopped responding, unplugged unit for 3 min. Plugged back in, checked error codes had an f8e6 code, cleared code. Ran diagnostics auto cycle. Tested good, started regular cycle unit started. Unit operating as intended."
We serviced a
KENMORE DRYER
Model 110.68632700
Near Solon, OH 44139
Brian M
Job Details:
12/06/2024
"Cx unit over heating Found heater shorted Recommend due to age to replace element and sensors If repair is made there is no guarantee of vent being hooked back up, vent is currently not connected correctly and blowing into room. Customer will need to fix vent. Customer not repairing ; ordrng 1 3403585 (sub 279838) and 1 3387134 (thermostat) and 1 279816 (CUTOFF), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Chesterland, OH 44026
Jason N
Job Details:
12/06/2024
"Cc ice not working Ran ice maker diagnostics. Ice maker reporting back 23 for motor switch faulty. Checked door harness found broken red wire in harness. Unit will need freezer door replaced. Quoted customer replacement cost. Ordering door, advised customer to allow up to 4-6 weeks for delivery. ; ordrng 1 W11566705 (Door-fip)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF536RPS00
Near North Olmsted, OH 44070
David R
Job Details:
12/06/2024
"Replaced main control, ice maker fan and FZ evap fan motor assembly. Ran diagnostic, all fans are good. No error codes for icemaker, ran test 59 and test 45. Icemaker cycled and called for water. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Brook Park, OH 44142
Manny
Job Details:
12/06/2024
"Cc unit not advancing, verified and broken harness on pump and latch not engaging, unit needs latch and harness ; ordrng 1 W11700916 (Latch) and 1 W11590868 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW02
Near Aurora, OH 44202
Brian M
Job Details:
12/06/2024
"cc that there is moisture on her food. Confirmed. Found the door sagging. Alined the door. Advised customer moisture is normal on the food, due to food having moisture in it. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WGD92HEFC
Near Aurora, OH 44202
Brian M
Job Details:
12/06/2024
cc that there is a squealing noise. Confirmed. Found the support roller seized. Replaced the dryer repair kit from t/s. Tested. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Aurora, OH 44202
Brian M
Job Details:
12/06/2024
Replaced ice maker. Cycled Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Aurora, OH 44202
Brian M
Job Details:
12/06/2024
"Cc that the unit is not cooling properly, had another company out saying the compressor is running hot. Ff 50 no food in the section. Fz 0 found the condenser coils dirty. Ice maker is full of ice. Ran the fans and damper, good. Condenser fan is running. Compressor cool to the touch. Advised customer to monitor. Freezer door handle loose due to shoulder bolts are stripped out on door Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Chardon, OH 44024
Brian M
Job Details:
12/06/2024
Cx noise when spinning Found rotor bolt had backed out causing rotor to collide with slider Replaced slider Ran test cycle opt test ok ; used 1 W10734521 (SLIDER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Berea, OH 44017
Mac
Job Details:
12/06/2024
Cc washer not operating. Washer still has a lot of water in the drum. Would not drain out. Error code for log drain. Control is not sending voltage to pump. Ordering new control and drain pump.; ordrng 1 W11399437 (Drain pump) and 1 W11513246 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Warrensville Heights, OH 44122
Braxton D
Job Details:
12/06/2024
"F6 e1, f9 e1. Communication error likely caused by arc fault plug tripping when the device is plugged in too slowly. Long drain error caused by broken neutral wire on drain pump. Was able to repair broken wiring with pigtail connector. Ran test cycle. Test cycle passes. Cleared error codes. New wire harness is out of stock through Marcone. Ordering new harness but cannot schedule follow up until eta is know. ; ordrng 1 W11643701 (Harness)"
We serviced a
WHIRLPOOL WASHER
Model LSN1000KQ0
Near Lyndhurst, OH 44124
Braxton D
Job Details:
12/06/2024
Broken motor coupler not allowing washer to agitate or spin. Removed motor to verify plastic was cracked. Ordering new coupling. ; ordrng 1 285753A (Coupler)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Elyria, OH 44035
Marie V
Job Details:
12/05/2024
"Cc that unit stopped heating. Confirmed, tested terminal proper voltage. Found heater open. Will need new heater.; ordrng 1 WP3387747 (Heater)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Olmsted Township, OH 44138
David R
Job Details:
12/05/2024
"Cc of lights flashing, not working. Confirmed that lights are malfunctioning. Will need led kit. Customer paid svc, do not order parts. ; ordrng 4 W11632139 (LED kit)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cleveland Heights, OH 44121
Braxton D
Job Details:
12/05/2024
"F1 E1 error. Washer stuck in drain out mode. Tried clearing pressure sensor tube, still in drain out. Needs control board. Authorization: W1CVZJ0DPL1 full repair. ; ordrng 1 W11603810 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB05
Near Lorain, OH 44055
Angel
Job Details:
12/05/2024
"Replaced control box. Customer asked me about ice not been big enough and I found that water line in base,ent was leaking will need water line replaced."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Lorain, OH 44055
Angel
Job Details:
12/05/2024
"Cc that unit is freezing up in freezer and ff section not cooling properly. Verified and evaporator not defrosting. Ordering control board, harness and thermistor.; ordrng 1 W11566891 (Control board) and 1 W11650661 (Harness) and 1 WPW10384183 (Thermistor)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Richmond Heights, OH 44143
Braxton D
Job Details:
12/05/2024
"F7 e4, f6 e3. Looked underneath washer and noticed an oil leak. See pic. Washer grinds when spinning. When attempting to remove rotor, the rotor was stuck to the gear case. Needs fully rebuilt. Gave client a quote for repairs. Motor covered under 10 year limited warranty. ; ordrng 1 W11449841 (Gearcase 12/6) and 1 W10915700 (Stator) and 1 W10754448 (Clutch 12/6) and 1 W10734521 (Slider 12/6) and 1 W10915701 (Rotor) and 1 W10752189 (Screw) and 4 W11027980 (Screws)s"
We serviced a
GE DRYER
Model GHD5835ED0MC
Near Euclid, OH 44132
Braxton D
Job Details:
12/05/2024
"Dryer needs a new console. Start button is broken off. Part shows as no longer available through Marcone. Gave client a quote for repairs and told them we likely will not be able to source parts. Client is looking into replacing dryer. ; ordrng 1 WE19M1768 (Control panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Eastlake, OH 44095
Braxton D
Job Details:
12/05/2024
"Tested water dispenser and ice maker. No water coming into the unit. Client has a saddle valve connecting the refrigerator into her bathroom sink water line. Advised client to have the saddle valve changed out by a plumber. Opened the water valve a bit more and the water now works on the refrigerator. Ice chute had a large ice cycle clogging it. Removed the ice, tested ice maker, everything cycles as it should. Client will need a new water valve to prevent the ice from forming again. Ordering new valve. Leveled refrigerator to keep it from rocking. ; ordrng 1 W11645245 (Valve)"
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Ashtabula, OH 44004
Dan
Job Details:
12/05/2024
"Customer complaint that unit is not starting, confirmed, found thermal fuse open, jumped out , unit started, installed new thermal fuse, op test good ; used 1 3392519 () from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Ashtabula, OH 44004
Dan
Job Details:
12/05/2024
"Customer complaint that unit is not spinning or rinsing, ran diagnostics found f7e1(basket speed fault) error code, optical sensor on shifter is not reading, installed new shifter, op test good ; used 1 W11481722 (actuator) from stock"
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model 253.21041103
Near Ashtabula, OH 44004
Dan
Job Details:
12/05/2024
"Customer complaint that unit is not cooling, found unit in defrost, advanced timer, compressor and evaporator fan started, no frost pattern forming, system has a leak, unit needs new evaporator and filter drier , customer does not want repair ; ordrng 1 WPW10143759 (Drier) and 1 297414901 (Evaporator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG RANGE
Model MER5875RAF
Near Conneaut, OH 44030
Dan
Job Details:
12/05/2024
"Customer complaint that oven is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element , customer does not want repair at this time; ordrng 1 WPW10276482 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS3
Near Geneva, OH 44041
Dan
Job Details:
12/05/2024
"Customer complaint that oven will not reach temperature and keeps relighting, started bake for 350 degrees, temperature after preheat at 354 degrees,unable to duplicate the problem, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Westlake, OH 44145
Marie V
Job Details:
12/05/2024
"Cc that the unit is not making ice is slow. Temp is set to 0 but is reading 15* in the freezer. Ran diag for ice maker found error code E5 timed ice making. Ran step 4, half way frost, big block of ice in the evap. Unit will need sealed system repair. Under warranty showing 05/9/2026.; ordrng 1 W11578205 (Compressor) and 1 W11598434 (Evapo) and 1 W11504445 (Coupler) and 1 W11506635 (Coupler)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Lakewood, OH 44107
Marie V
Job Details:
12/05/2024
"Cc that refrigerator lights are not working. Confirmed, found freezer light failed. Replaced from surplus . Op test okCharged cust flat rate, ; used 1 W11483116 (Light module) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Avon, OH 44011
Mac
Job Details:
12/05/2024
Replaced control board. Ran calibration and tested. All tested ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
LG WASHER
Model WM3400CW/01
Near Cleveland, OH 44135
Marie V
Job Details:
12/05/2024
"Cc that the uni showed an error code on the panel but couldnt get i soon enough and that it did not stared the cycle. When arrived stared a normal cycle, unit locked door and stared filling up. Tested drain and spin, working properly and stared the another cycle. Unit is working properly at this point. No error codes stored. Advice cust to monitor. Op testok"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS5
Near Cleveland, OH 44135
Marie V
Job Details:
12/05/2024
"Cc that the unit is not getting up to temp it shows preheated and then can smell gas. Sometimes it works. Tested unit, found spark ignitor not working or getting voltage but gas was coming out still. Unit will need new spark module and igniter. Recommended cust to not use oven. ; ordrng 1 W11162730 (Module) and 1 W11524031 (Ignit oven)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW3
Near Sheffield Lake, OH 44054
Angel
Job Details:
12/05/2024
Cc that unit was giving an error code was has been working fine for the past few days. Ran diagnostics and found F9E2 fault for drain pump and F8E4 for float switch open which both fault codes go in hand. Looked underneath unit and found theres a lot of mice poop and there was water not sure if mice pee as well causing the issue. Cleaned out tray reinstalled and tested unit and found it was leaking a bit from the left hand corner. Looked like it was coming from door. Replaced tub gasket tested unit again an did not leak again. Recommended customer to monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Amherst, OH 44001
Marie V
Job Details:
12/05/2024
"Cc that unit was flashing a code f8e4, and some water at the drip pan, it was from water line. Confirmed is still dripping, cleaned out closed water line and remove hose, tried to tighten . Reinstall hose and tested unit for few min, no leaking, cust will monitor, if issue comes back will need new water line from home to unit."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRW11
Near North Royalton, OH 44133
David R
Job Details:
12/05/2024
Cc loud noise. Found water dripping down from when icemaker filling up. Removed block of ice by evap fan. Used surplus seal and putty to close any gaps from fill tube. Tested. Good. Op Test Ok. ; used 1 W11596046 ( Seal) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Olmsted Township, OH 44138
David R
Job Details:
12/05/2024
Replaced control. Tested. All options are good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Olmsted Township, OH 44138
David R
Job Details:
12/05/2024
"Gate code 2072. Cc unit no cool. Found compressor making noise, loud humming. Process stub too short for testing. Ordering compressor and evap if needed.***3 count, sealed system. ; ordrng 1 W11332033 (Compressor) and 3 W11506619 (Fitting)s and 1 W11574641 (Fitting) and 1 W11504432 (Fitting) and 2 W11504445 (Fitting)s and 1 W11282685 (Evap) and 1 W11504450 (Fitting)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Westlake, OH 44145
David R
Job Details:
12/05/2024
Replaced left door and fitting. Tested ice and water. All good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Oberlin, OH 44074
David R
Job Details:
12/05/2024
"Cc unit not starting. I had customer show me how she start unit up. Customer is not pressing start button hard enough in order to have unit go into an actual cycle. Calling TL to document that its user error."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Oberlin, OH 44074
David R
Job Details:
12/05/2024
Cc unit ice maker not working. Correct power. Icemaker test not working. Used icemaker from surplus. Tested. Cycled and called for water. Good. Op Test Ok.; used 1 W11700250 ( Icemaker) from stock
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Lakewood, OH 44107
Mac
Job Details:
12/05/2024
Cc replaced roller bearing kit. All tested ok afterwards.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Cleveland, OH 44103
Mac
Job Details:
12/05/2024
Cc oven smoking and flames. Found flame spread is damaged. Ordering new bottom panel assembly. ; ordrng 1 W11098799 (Bottom panel assm)
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Cleveland, OH 44106
Mac
Job Details:
12/05/2024
Cc not dissolving soap or washing properly. Ran unit and found it was not filling with water. Found the float switch was removed from the unit. Reinstalled float switch and ran test cycle. All tested ok.
We serviced a
KENMORE DRYER
Model 110.63952101
Near Cleveland Heights, OH 44118
Mac
Job Details:
12/05/2024
"Cc dryer not operating. First, checked voltage to dryer and found 0 VAC. Seen a fuse box next to the dryer labeled for the dryer. Turned the fuse box off and tested voltage to it. Found 240 VAC. Turned the fuse panel back on and tested voltage again at the dryer. Now it has the full 240 VAC. There may be an issue at the fuse box. All components of the dryer tested ok."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS6
Near Cleveland Heights, OH 44118
Mac
Job Details:
12/05/2024
Cc oven not heating. Unit is not sparking during preheat. Ordering new spark board. ; ordrng 1 W11162730 (Dsi spark board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB11
Near Cleveland, OH 44103
Mac
Job Details:
12/05/2024
"Cc not cooling at all. Found unit has a refrigerant leak. Ordering evaporator, compressor, and fittings.; ordrng 1 W11582579 (Compressor) and 1 W11504415 (Coupling) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11506635 (Coupler) and 1 W11562258 (Evaporator) and 1 W11504419 (Coupler) and 1 W11504449 (Coupler)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Berea, OH 44017
Angel
Job Details:
12/05/2024
"Cc that unit is constantly running. Verified and unit is in a flood mode. Ran diagnostics and unit has an F1E1 control fault and F3E1 pressure system fault. Verified and unit will need harness and control board. Gave customer estimate and stated they going to check if whirlpool will help.; ordrng 1 W11608056 (Control board) and 1 W11665968 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Avon, OH 44011
Angel
Job Details:
12/05/2024
"Cc that she is getting condensation on the top of the freezer door gasket. Seen this issue before so I unplugged the condenser fan to make sure the horizontal mullion is heating evenly all across and it wasnt the sides were getting to 80* and the center was getting to 68-70*. Called tech line spoke with Steve sent some pics of issue and the temps of the heater, but he wants me to order an insulation for the gasket to avoid it having a gap underneath.Ordering part.; ordrng 2 W11159728 (Gasket)s"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW5015LW0
Near Lorain, OH 44055
Angel
Job Details:
12/05/2024
"Cc that unit was making a loud noise in the beginning of cycle. Tested unit and found its just the unit sensing when its going back and forth sensing sound is completely normal customer thought it was trying to engage but it couldnt. Explained how unit functions, unit working as designed opt test good."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Amherst, OH 44001
Angel
Job Details:
12/05/2024
Replaced bellow tested unit opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Chagrin Falls, OH 44023
Brian M
Job Details:
12/05/2024
"Cx light out Wrong light was ordered Ordering correct part ; ordrng 1 W11043011 (module), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Cleveland, OH 44104
Brian M
Job Details:
12/05/2024
Replaced the harness and thermistor. Opt test ok
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Aurora, OH 44202
Brian M
Job Details:
12/05/2024
"Cx light out Needs light in microwave ; ordrng 1 W10886919 (lmp-basles), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Geneva, OH 44041
Dan
Job Details:
12/05/2024
"Customer complaint that unit is not powering up, confirmed, unit needs new control, cannot quote for repair without model number, would need second tech to remove dryer and get model number, customer does not want to proceed with repair"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Cleveland, OH 44111
Mac
Job Details:
12/04/2024
Cc refrigerator and freezer not cooling. Found wisemotion compressor is humming and turning off. Compressor is seized. Ordering new compressor. ; ordrng 1 W11592009 (Compressor)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Berea, OH 44017
Mac
Job Details:
12/04/2024
Cc filling and draining at the same time. Plugged washer in and issue started immediately. Removed panel to access control board. Relay for drain pump is sticking. Ordering new control. ; ordrng 1 W11608056 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM05
Near Rocky River, OH 44116
Marie V
Job Details:
12/04/2024
Cc that unit is leaking from freezer and that is freezing the food. Found drain tube clogged up. Cleaned out and tested few times. Is clear. Cycled ice maker. Op test ok
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS2
Near Shaker Heights, OH 44122
Braxton D
Job Details:
12/04/2024
"Bottom interlock is not actuating micro switch. Microwave cannot run because it sees the door is open. Ordering interlock and micro switch. ; ordrng 1 WPW10156813 (Bottom interlock) and 1 W10211974 (Interlock switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Shaker Heights, OH 44120
Braxton D
Job Details:
12/04/2024
"Asked client what she was washing at the time when the machine stopped working. Client said she was washing a small blanket and that it also failed while washing a single heavy robe. Told client that large singular items can cause an off balance load and stop the cycle before it fully spins out. Let her know that more items will be needed to keep the load balanced when washing large singular items. Checked for error codes, no error codes in history. Test cycle passed. Balanced washer. Client is looking into a universal laundry pedestal to get the washer off the ground and away from the water caused by the leaky wash tub. Pics in notes."
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297HDRS/XAA
Near Cleveland Heights, OH 44118
Braxton D
Job Details:
12/04/2024
"Ice buildup in the back of the fresh food section near where the refrigerant line comes in. Leak in liner causing the buildup. Found service built in for this repair on msa world. Unit will also need a secondary heater to fully repair the issue which I okayed with AB. Gave client quote for repairs, she said she will need to talk to her husband about it first. ; ordrng 1 TJ90SH502 (Secondary heater) and 1 DA82-01415A (Drain kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG MICROWAVE
Model MMV1153BAB
Near Painesville, OH 44077
Braxton D
Job Details:
12/04/2024
"Fuse blown on microwave. Attached circuit breaker and attempted to run the microwave, I got a loud hum and the circuit breaker tripped. Microwave needs a new magnetron. Microwave is hard wired to the house electric and does not have a plug or an outlet to plug into. Advised client to have it fixed by an electrician. ; ordrng 1 WPW10126786 (Magnetron) and 1 W11707984 (Fuse)"
We serviced a
SAMSUNG REFRIGERATOR
Model RT21M6215SG
Near North Ridgeville, OH 44039
Angel
Job Details:
12/04/2024
"Cc that food is still freezing. Made sure condenser fan was running and it was. So I checked main board and when I took off the cover I could smell like if there was a burnt wire but could see anything burnt so I checked thermistor reading and it was 17.15ohms which the chart was stating that thermistor was reading wrong, will need control board and thermistor replaced. Customer er decided not to proceed.; ordrng 1 DA32-00070B (Temp sensor) and 1 DA92-00979C (ACU), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Rootstown, OH 44272
Bill
Job Details:
12/04/2024
"Cc unit not working, confirmed cc. Error code f4e3 motor not running. Power is going to motor, but motor does not start. Gave estimate for repairs, customer chose not to continue at this time.; ordrng 1 W11613480 (Sump) and 1 W11697178 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC1
Near Rootstown, OH 44272
Bill
Job Details:
12/04/2024
"Cc leaking, confirmed cc. Found hose from dispenser to tube disconnected at the dispenser side. Re attached and clamped. Tested for leaks, none found. Opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV03
Near Ravenna, OH 44266
Bill
Job Details:
12/04/2024
"Cc not cooling, confirmed cc. 60 in fc and 53 in rc. Tested temp on compressor 98 deg, amp draw 1.0 and wattage draw 74. Unit has high side leak. Pulled entitlement. Found a discrepancy in the extended warranty compared to D.O.D. Called office, office will reach out to W.P. And then to customer. Gave customer an estimate in the event that W.P. Doesnt warranty the work. This unit is a replacement unit from W.P. ; ordrng 1 W11578205 (Compressor) and 1 W11598434 (Evap) and 1 W11109499 (Filter dryer) and 1 W11504431 (Coupling) and 1 W11504415 (Coupling) and 1 W11506621 (Coupling) and 1 W11506635 (Service valve) and 1 W11575003 (Three way valve) and 1 W11506625 (Coupling) and 1 W11506625 (Coupling) and 1 W11504445 (Coupling) and 1 W11506620 (Coupling) and 1 W11506620 (Coupling) and 1 W11578026 (Rc evap) and 1 W11504450 (Coupling) and 1 W11506619 (Coupling), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near Cleveland Heights, OH 44118
Manny
Job Details:
12/04/2024
"Cc unit not closing properly, verified and unit not level, level unit and doors closing properly, advise to monitor the unit and if any issues to let us know."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Beachwood, OH 44122
Manny
Job Details:
12/04/2024
"Cc unit not washing properly, verified and diverter noisy and not opening all the way for the top sprayer, unit needs pump&motor.; ordrng 1 W11460946 (Pump motor)"
We serviced a
KITCHENAID WALL OVEN
Model KEBS277BSS00
Near Beachwood, OH 44122
Manny
Job Details:
12/04/2024
"Cc oven not working properly, verified and relay clicking on control, lower oven broiler element open and upper probe out of range, unit needs control, ui element and probe. Control discontinued.; ordrng 1 W10317345 (cntrl-elec(discontinued)) and 1 W10452292 (panl-cntrl(discontinued)) and 1 WP74008369 (Probe) and 1 W10804429 (Element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Maple Heights, OH 44137
Manny
Job Details:
12/04/2024
"Cc unit not working properly and motor running, verified and checked paddle switch and good, check auger connector and getting 120vac the moment that the door closes, unit needs main control, customer will talk to her husband and see if worth to proceed, and will let us know by tomorrow ; ordrng 1 W11196400 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Bedford, OH 44146
Manny
Job Details:
12/04/2024
"Cc unit not advancing in cycle, verified and unit needs glass lid; ordrng 1 W11259006 (lid), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDB3600AWX5
Near Brecksville, OH 44141
Manny
Job Details:
12/04/2024
"Cc unit not draining and there was water on the floor, ran drain and draining, ran test cycle and unit finished filling and before it even started water started pouring out of the diverter, unit needs pump&motor.; ordrng 1 WPW10234567 (pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE DRYER
Model 11097586210
Near North Royalton, OH 44133
Manny
Job Details:
12/04/2024
"Cc unit squeaky, verified and bulkhead paint stripping and causing the seal to bend and unit to squeak, left roller is out and belt is too big. Unit need bulkhead, screws, nuts and rollers. Customer will not proceed with the repair at this time.; ordrng 1 W10828911 (bulkhead) and 1 4392065 (dryer repair kit) and 2 WP98234 (nut)s and 6 WP693995 (screw)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED6230RHW2
Near Cleveland, OH 44110
Brian M
Job Details:
12/04/2024
Spoke to customer no longer needs service
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558FEZ01
Near Cleveland Heights, OH 44121
Brian M
Job Details:
12/04/2024
"Cx unit keeps freezing food Temps are normal, ran test on damper unit is functioning properly Advised on product placement and to adjust the the shelving"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Shaker Heights, OH 44122
Brian M
Job Details:
12/04/2024
Cc that the unit is not heating p. Confirmed. Found the heater open. Replaced the element from t/s. Tested. Opt test ok; used 1 279838 (ELEMENT) from stock
We serviced a
GE WASHER
Model PTWN8050M0WW
Near Shaker Heights, OH 44122
Brian M
Job Details:
12/04/2024
No longer needs service
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36QHB00
Near Geneva, OH 44041
Brian M
Job Details:
12/04/2024
Recovered refrigerantInstalled evaporator Ran 28 inch vac 15 min no change Let sit 15 no change in pressureRecharged 7oz r134a Frost pattern started pressure at 0 Advised to let cool 72 hours ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Westlake, OH 44145
Marie V
Job Details:
12/04/2024
"Cc that unit has error code on the panel. Confirmed, f6e1 error code. Replaced both control panel and main control. Tested unit.working properly. Op test ok"
We serviced a
GE REFRIGERATOR
Model GFE26JEMAFDS
Near Rome, OH 44085
Joe O
Job Details:
12/04/2024
"Cc: left door not closing, ice maker not dispensing, cubes sticking together. Found unit getting low pressure. Found auger broke. And mullion rail print broke. Needs mullion rail, auger motor; ordrng 1 WR17X25027 (articulating mullion) and 1 WR60X24993 (auger motor asm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6605MW1
Near Streetsboro, OH 44241
Bill
Job Details:
12/04/2024
"Cc unit stops after staring, could not confirm. Checked for error codes, f0e2 suds nothing else logged. Cleared codes, ran diagnostics auto cycle. Tested good, had customer start a load of clothes. Let it run for 15 min while monitoring, unit operating as intended. Gave customer tips on best practices for unit."
We serviced a
GE REFRIGERATOR
Model GANE29GMKJES
Near North Ridgeville, OH 44039
Marie V
Job Details:
12/04/2024
"Cc that unit is not cooling in refrigerator section. Confirmed reading 57*., took evap cover off and found fan not spinning, removed and tried to unlocked fan blade, stared working, will need new fan. Showing module as well. Ordering both parts. ; ordrng 1 WR60X26866 (Fan) and 1 WR98R6353202 (Module), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIRE RANGE
Model JDS9860AAB
Near Shaker Heights, OH 44120
Manny
Job Details:
12/04/2024
"Cc unit not heating properly and both left burners not working verified and Teflon mat in the oven right above element, removed and ran bake test and good temps, but convection not heating, unit needs switches, sensor fan and harness, fan and harness discontinued, ; ordrng 1 12001656 (sensor,ovn) and 1 71003203 (fan asy.(discontinued)) and 1 W10173434 (Harness(discontinued)) and 1 8215557 (spark module) and 2 WPY704513 (swtch-ignr)s"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH2
Near Painesville, OH 44077
Braxton D
Job Details:
12/04/2024
"Front rack wheels have dry rotted and broken off. Needs a new set of front wheels. Gave client a quote for repairs, quote accepted and order paid in full. ; ordrng 2 WPW10571738 (Upper rack wheel)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Olmsted Falls, OH 44138
Mac
Job Details:
12/04/2024
"Cc washer not always starting. Lid lock is not always engaging. Replaced lid lock and tested. Still not always latching. Lid is slightly bent, causing it to not be able to latch. Ordering new lid. ; ordrng 1 W11513252 (Complete lid)"
We serviced a
LG WASHER
Model WM3360HWCA
Near Highland Heights, OH 44143
Jason N
Job Details:
12/04/2024
Could not install pump. Pump was broken inside box
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cleveland, OH 44128
Jason N
Job Details:
12/04/2024
Installed main control. Ran test cycle and calibration. All functions passed. Op test good.
We serviced a
GE RANGE
Model PB935YP5FS
Near Painesville, OH 44077
Joe O
Job Details:
12/04/2024
"Cc: unit flashing error f200, and now clock flashing. Found tech sheet does not have a f200 code. Did find code f2.0(oven over temp). Ohmed out elements, sensor, and control contacts. Needs control; ordrng 1 WB27X47787 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Avon Lake, OH 44012
Angel
Job Details:
12/04/2024
"Cc that unit is making a clunking noise and pipes thumping. Verified and found the clunking is just when the washer is engaging between agitation and spin, and for the pipes I recommended customer to install arestors otherwise unit working as designed."