We serviced a
GE REFRIGERATOR
Model GFE29HSDASS
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 10/07/2022
Installed fan and update software. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Mentor, OH 44060
Jason N
Job Details: 10/07/2022
"Cc unit not starting Found knob slipping on timer shaft, knob in cracked and timer shaft is rounded. Unit will need timer and knob replaced. ; ordrng 1 WE01X24552 (Knob) and 1 WE04X24550 (Timer)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Kingsville, OH 44048
Dan H
Job Details: 10/07/2022
"Customer complaint that unit shuts off at rinse cycle, ran diagnostics found f7e1(basket speed fault) and f8e5(hot and cold lines reversed ) error codes, cold water is barely entering unit, unit needs new valve, customer does not want repair at this time; ordrng 1 W11038689 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Lakewood, OH 44107
Marie V
Job Details: 10/07/2022
"Replaced pump. Tested unit, no leaks. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Bedford, OH 44146
Gabriel P
Job Details: 10/07/2022
Ran dryer check it working as design nothing happen to it after flood customer got lucky
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Brecksville, OH 44141
David R
Job Details: 10/07/2022
"Cc ice building up on back off FF evap. Customer thawed all ice out, said icemaker started working, a couple weeks later no ice and build up of ice again. Thermistor with fan harness has already been replaced 2 times 2020 and 2018. This time, build up of ice in Freezer. Heater checks good. Not defrosting. Let customer know would advise replaced fan kit assembly and main control. No parts being ordered at this time. ; ordrng 1 W11032800 (Motor evap with thermistor/defrost) and 1 W10843055 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 10/07/2022
"Found floor drain backing and flooding unit working as design no issue,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Pepper Pike, OH 44124
Manny
Job Details: 10/07/2022
"Tapped system to recover refrigerant, no pressure in system, spoke to BJ he said to charge with nitrogen and check for leaks, charged with 145psi of nitrogen and noticed pressure going down slowly, use leak detector and found leak at the dryer filter steel tube coming from cabinet, unit has an internal leak Called techline (11:22 to 11:55)spoke to Andy, document leaks and try to send pictures but they having issues receiving them, unit will be send for review and they will contact us if they need any additional information; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Perry, OH 44081
Joe O
Job Details: 10/07/2022
"Cc: freezing items in ff section, frosting in freezer, missing shelf in ff sectionFound unit has proper amount of shelves. Advised customer its designed to allow adjustments of shelves in ff section. Found temps in ff section at 35 degrees. Found gap in freezer gasket. Adjusted freezer door. Adjusted ff temp advised customer to monitor. Can be adjusted more. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD7120HW0
Near Painesville, OH 44077
Jason N
Job Details: 10/07/2022
"Installed UI console and door hinges. Powered unit on and tested timed dry cycle, all functions working properly, good heat. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near North Royalton, OH 44133
Marie V
Job Details: 10/07/2022
"Special Project S17304. Replaced heater. Tested unit , no leaks. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0ES0
Near Cleveland, OH 44113
Angel
Job Details: 10/07/2022
Cc that unit is taking too long to preheat it takes up too an hour to preheat. Verified power and it was good ohmed out the elements and they were both good checked temp sensor and it was reading 1080ohms so it was good as well. So I put unit to preheat and it preheated to 350* in about 15mins waited about 10mins and checked temps and the temps were between 358* to 372* cannot find an issue with unit unless when I unplugged unit it reseted the control and now its working as should but maintenance was here with me and saw the temp readings and how long it took to preheat he said he will monitor for now if anything he will let us know and I explained if it does happen its going to be a control issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Maple Heights, OH 44137
Manny
Job Details: 10/07/2022
"Replaced parts ordered, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Perry, OH 44081
Joe O
Job Details: 10/07/2022
"Cc: not cooling properlyFound temps in freezer at 5 degrees, ff at 50 degrees. Found ff evap completely frosted over. Needs ff evap fan assemblyFan shows out of stock. Office to reschedule; ordrng 1 W11087438 (motor-evap)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Painesville, OH 44077
Jason N
Job Details: 10/07/2022
Cc unit need updated heater element installedInstalled updated heater element using customer supplied pre Id part per WP Pointer. Ran auto test cycle. Checked for leaks. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Strongsville, OH 44136
Marie V
Job Details: 10/07/2022
Replaced control and oven sensor. Tested self clean. Good. Preheated unit to 350* it cycled good. Op test ok. Brought core for return
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Elyria, OH 44035
Gabriel P
Job Details: 10/07/2022
"Replace heater,opt test ok"
We serviced a
MAYTAG WASHER
Model KDTM604KBS0
Near Strongsville, OH 44149
David R
Job Details: 10/07/2022
"Updated model number. Replaced heater, ran diagnostics, good. Op Test Ok. All functions good."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Cleveland, OH 44102
Angel
Job Details: 10/07/2022
Replaced module and ignitor unit will turn on sometimes but sometimes it wont called BJ and stated that it will need the valve assembly explained to customer. Ordering valve; ordrng 1 W10861656 (Gas valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Rocky River, OH 44116
Manny
Job Details: 10/07/2022
"Customer stated they just had the flooring installed less than 6 months ago and stated that it wasnt scratched until after the repair was done and hes upset that his floor wasnt taken care of, and said we were highly recommended by a friend of his, verified and see the scratches are coming straight from the fridge wheels, by the looks of the unit was pulled and pushed to the right, them pushed back to the left and back into the cabinet, informed customer that Ill submit the pics to the office for review and we will contact them.; saved tckt"
We serviced a
GE DISHWASHER
Model GDT655SMJ2ES
Near Amherst, OH 44001
Marie V
Job Details: 10/07/2022
"Cc that the 7nit will not start. Confirmed. Verify power to unit 120V. Plugged back in to check dcv going to ui, unit stared working as soon as plugged power back to it. Recommend cust to replace both, control and UI. Cust will talk to husband to see if they want to continue; ordrng 1 WD21X24901 (Control) and 1 WD21X32000 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Jefferson, OH 44047
Joe O
Job Details: 10/07/2022
Installed gasket. Steamed. Op test ok
We serviced a
MAYTAG DRYER
Model MGD3500FW0
Near Painesville, OH 44077
Jason N
Job Details: 10/07/2022
"Cc unit not starting cycleConfirmed unit will not start cycle. Checked belt switch and thermal fuse, both checked good. Checked power from motor relay on control board, 0v across relay when cycle started. Unit will need control board replaced due to failed motor relay. Customer declined repair, estimate only. ; ordrng 1 W11537223 (Control)"
We serviced a
ELECTROLUX DLB WALLOVEN ELE
Model EW30EW65GS7
Near Conneaut, OH 44030
Dan H
Job Details: 10/07/2022
"Customer complaint that lower oven is not heating confirmed, control is sending power, bake, broil and convection elements are not heating, unit needs new thermal fuse; ordrng 1 318004902 (Thermal fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Elyria, OH 44035
Gabriel P
Job Details: 10/07/2022
"Replace heater,opt test ok"
We serviced a
MAYTAG RANGE
Model MER8800FZ0
Near North Ridgeville, OH 44039
Angel
Job Details: 10/07/2022
Replaced heating element tested to make sure it heats and cycles unit started heating but took real long so I noticed that the broil was not kicking on so I canceled the cycle and tried the broil and the control would not click on and off as should broil stayed warm to where you can touch it unit will need control replaced. Customer stated he will not continue with repair.
We serviced a
FRIGIDAIRE STACK W/D
Model FAQG7111LW0
Near Ashtabula, OH 44004
Jason N
Job Details: 10/06/2022
"Cc unit not heatingRan dryer op test, found no power to ignitor. Checked all thermals, found thermal limiter(fuse) open on burner tube. ; ordrng 1 137539200 (Limiter)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25ECMS00
Near North Royalton, OH 44133
David R
Job Details: 10/06/2022
"Cc unit making noise when getting water hammering coming from water valve. Ordering valve. ; ordrng 1 WPW10420083 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Middleburg Heights, OH 44130
Marie V
Job Details: 10/06/2022
Replaced pump motor. New pump sounds worse that the first one. Ordering another motor. I put this as a 3 job count. Just in case.; ordrng 1 W11416362 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Cleveland, OH 44114
Marie V
Job Details: 10/06/2022
"Cc that the unit is not cooling , is at room temperature. Confirmed. Unit is 66* . Found a leak at the cap tube on filter drier. Will need to be replaced. Also ordering lock ring. ; ordrng 1 W11109499 (Drier) and 1 W11506623 (Lockring) and 1 W11504448 (Lock ring)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Broadview Heights, OH 44147
David R
Job Details: 10/06/2022
Replaced heater. Ran diagnostics. Good. Op Test Ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Grafton, OH 44044
Gabriel P
Job Details: 10/06/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Wickliffe, OH 44092
Corina B
Job Details: 10/06/2022
CC that there is a loud noise. The compressor is buzzing normal sound. Unit is in the garage. Called t/l Ed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Eastlake, OH 44095
Joe O
Job Details: 10/06/2022
"Cc: leaking inside ff ventsFound no ice build up in freezer, no frost build up. Customer stated they defrosted unit. Poured water down drain. Drain clear. Gaskets sealing. Found small gap in liner applied small amount of silicone. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Brook Park, OH 44142
Manny
Job Details: 10/06/2022
"Cc unit making a clunking noise, verified and unit is making a noise, tilted unit back and found bad shifter, replaced using TS#10913953; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 10/06/2022
Level unit then ran quick cycle and it didnt leak advise customer to monitor if it continues to leak may need bottom seal and cabinet seal
We serviced a
WHIRLPOOL WASHER
Model MVWB850YG0
Near Willowick, OH 44095
Joe O
Job Details: 10/06/2022
"Cc: f51 errorFound rotor loose under unit, rubbing on rotor, bearing leaking. Needs stator, rotor, bearing and rps sensorCustomer does not want to continue with repair ordrng 1 280146 (rotor) and 1 WPW10419333 (stator) and 1 W10435302 (bearing)"
We serviced a
GE COOKTOP ELE
Model JGP963BEC2BB
Near Solon, OH 44139
David R
Job Details: 10/06/2022
Replaced back left ignitor. Tested and showed customer. Good. Op Test Ok.
We serviced a
MAYTAG DRYER
Model MDE8600AYW
Near Beachwood, OH 44122
Marie V
Job Details: 10/06/2022
"Cc that the unit is not heating. Confirmed. Verify power, L1 to N 124v, L2 to N 0V, L1 to l2 70V. Will need electrician."
We serviced a
AMANA RANGE
Model ACS3350AB
Near Beachwood, OH 44122
Marie V
Job Details: 10/06/2022
"Cc that the right hand side burner does not works. Confirmed, ignitor is broken. Has to drill a screw out. Replaced part. Tested burner multiple times. Op test ok"
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near East Cleveland, OH 44112
Joe O
Job Details: 10/06/2022
Cc: oven light not workingBulb not making contact with socket. Needs socket and bulbBulb out of stock. Office to reschedule ; ordrng 1 W10888179 (bulb-light) and 1 W10856866 (sockt-lite)
We serviced a
WHIRLPOOL REFRIGERATOR
Model TSI18A3L
Near Cleveland, OH 44110
Corina B
Job Details: 10/06/2022
"CC that the unit is not cooling. Confirmed Fz 24* ff 56*. Checked the evaporator good frost pattern. Fans are running. Will need a thermostat. Part is nla. ; ordrng 1 R0161075 (Thermostat), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Brook Park, OH 44142
Manny
Job Details: 10/06/2022
"Cc unit frost up again verified and frost in FZ checked liner and its warped by the fz door and at the bottom of need to call tech line but Techline is in a meeting, called techline spoke to Ned sent him the pics attachments and he send unit for review and replacement; saved tckt"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Cleveland, OH 44120
Corina B
Job Details: 10/06/2022
Cust does not have a receipt from rent a center. Will need to reschedule when we have a receipt ; saved tckt
We serviced a
MAYTAG WASHER
Model MVWB755DW0
Near Cleveland, OH 44120
Corina B
Job Details: 10/06/2022
"Replaced the gearcase, slide and washplate. Ran a calibration. Started a normal cycle. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 10/06/2022
"Replace heater,opt test ok"
We serviced a
GE DISHWASHER
Model GDT605PFM0DS
Near Painesville, OH 44077
Jason N
Job Details: 10/06/2022
Installed door vent gasket. Ran wash test for several minutes and monitored. No leaks. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Kirtland, OH 44094
Brian M
Job Details: 10/06/2022
Installed valves Advised to watch
We serviced a
GE RANGE
Model JB650DF4CC
Near Painesville, OH 44077
Jason N
Job Details: 10/06/2022
"Cc unit taking too long to heat up on preheatCustomer states unit seems to take too long to preheat. Ran bake test to 350 degrees, preheat reached after 10 minutes. Set bake temperature to 450 degrees from 350, preheat reached after 5 minutes. No issues found, unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mentor, OH 44060
Jason N
Job Details: 10/06/2022
"Cc unit leakingRan wash test cycle, found water starting to drip from inlet valve when filling with water. Unit needs inlet water valve replaced. ; ordrng 1 W11175771 (Inlet valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Pepper Pike, OH 44124
Brian M
Job Details: 10/06/2022
Installed door OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Ravenna, OH 44266
Brian M
Job Details: 10/06/2022
Installed harness and control OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Mentor, OH 44060
Jason N
Job Details: 10/06/2022
Cc unit making gurgling noise and knocking noiseFound that the gurgling noise is in fact the refrigerant flowing through the lines. Advised customer this is normal. Could not duplicate a knocking noise but advised customer this may be due to thermal expansion/contraction of the liner when in cooling or in defrost mode. Unit is working as designed at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, OH 44108
Joe O
Job Details: 10/06/2022
Cc: no interior lightFound switch broken. Replaced switch. Op test ok
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS356ESS00
Near Solon, OH 44139
David R
Job Details: 10/06/2022
"Cc unit knobs, 2 of them are not centered. All functions are working properly. More cosmetic look. Manifold already replaced, still functions properly. Calling techline. Said is normal, opening allows for the tolerance when turning knobs. Can try tweaking but will not be 100% in the middle. All normal from techline. Unit is working properly. Op Test Ok test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Moreland Hills, OH 44022
David R
Job Details: 10/06/2022
"Cc unit still leaking water, front left corner. See water leaking, when dispensing out fabric softener. Water is hitting outer tub and slide down to floor. Adjusted front legs. Tested. Water going directly into right place. Customer to monitor. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Shaker Heights, OH 44122
Marie V
Job Details: 10/06/2022
"Cc that the unit does not dispense fabric softener. Ran diag, found error code f8e1 long fill, f2e1 ui stuck button. Ran manual test, fabric softener valve works. Found out that Sabrina softener was shut off for all loads. Showed cust . Replaced valve and found that hot and cold were reversed, corrected issue. Also showed cust that one valve on the home is dripping and the Luther does not shut the water all the way, will need plumber for that issue. Unit is working properly. Op test ok"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Ravenna, OH 44266
Brian M
Job Details: 10/06/2022
Cc of error Found error f1 e0 and f1e1 internal error Needs control and found front left orfice clogged can not get anything to clean it ; ordrng 1 W11230090 (Orfice) and 1 W11034208 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Mentor, OH 44060
Jason N
Job Details: 10/06/2022
"Installed ACU main control. Ran auto test cycle, all functions passed. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Bedford Heights, OH 44146
David R
Job Details: 10/06/2022
"Cc unit not washing clothes or filling up. Found F0E3 overload error, F8E1 Long Fill error. Ran diagnostics and cold water not going into unit. Had valve on truck surplus W11220230, replaced. Ram test 51 and 52. Good, all components working. Had to tighten down washplate, screw was loose. Ram washer to check water level, good. Op Test Ok.** in future, if needed. Would replace washplate W10752283"
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Cleveland, OH 44105
David R
Job Details: 10/06/2022
"Cc unit not powering on, keeps unplugging and plugging in. Power to control good. No lights on control, unplugged and plugged a couple times. Green light is now on. Found in error codes, 5/1 lid fault, 1/1 main control fault. Found that the main control will short when activating the drain pump. Unit will turn off. Now drain pump not working at all. Would replaced drain pump and main control. Customer paid SVC only. Do not order parts.; ordrng 1 W11116498 (Control) and 1 WPW10661045 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Mentor, OH 44060
Jason N
Job Details: 10/06/2022
"Cc unit needs power cord installed due to damage Installed power cord using customer supplied pre Id power cord. Ran dryer op test. Unit tumbling, good heat. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC400XW0
Near Cleveland Heights, OH 44118
Marie V
Job Details: 10/06/2022
"Cc that the latch broke and she replaced one part but that now star button does not respond. Ran diag found error code f5e1, latch issue. Ran auto test, pass. Stared a cycle. Pass. Advice cust to replace latch. She will call back if she wants to continue. ; used 1 W10404050 (LATCH), and 1 8009 (APPLIANCE BULB) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Parma, OH 44134
David R
Job Details: 10/06/2022
"Cc unit was leaking but now its not. Found plumber installed unit into different spot in kitchen. Another different installer came found plumber didnt tighten water hose, left the drain hose hanging down in basement, no garbage disposal, water was backing up in hose. Installer came fixed issues, corrected drain hose placement, tightened up all the hoses and water line. Hasnt been leaking every since. Came here to confirm everything the installer did and fixed was correct. All lines good, no leaks in drip pan or hose. Everything from installer is good. SVC only."
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW3
Near Willowick, OH 44095
Jason N
Job Details: 10/06/2022
"Cc unit making rattling noise and towels take an hour to dryRan dryer op test, good heat and flame, let cycle several times. Heat test good. Checked venting to outside outlet, clear not restrictions. Advised customer that larger/heavier material loads cans potentially take up to an hour to dry. Noise in question is from unit is rear bulkhead slightly vibrating as the unit heats up and panels expand. Bulkhead is tight. Pulled bulkhead forward slightly to try to minimize vibration."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKW0
Near Westlake, OH 44145
Angel
Job Details: 10/06/2022
Replaced heater tested to make sure it didnt leak. Opt test ok.
We serviced a
KITCHENAID ICEMAKER
Model KUIC15NHZS0
Near North Royalton, OH 44133
David R
Job Details: 10/06/2022
"Replaced water valve. Ran diagnostics, water is entering unit. Good. Started normal cycle. Good. Give time for ice to form and drop. Good. Op Test Ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Parma, OH 44129
Gabriel P
Job Details: 10/06/2022
"Check voltage receiving 120 to unit when ran a test cycle and unit turn off voltage was still pressent it never drop ordering control ; ordrng 1 W10906430 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MTW5740TQ0
Near Rootstown, OH 44272
Brian M
Job Details: 10/06/2022
Cc unit will not spin out Found switch broken Used back stock switch OP Test Ok ; used 1 WP8318084 ( Lid switch) from stock
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW2
Near Parma, OH 44129
Gabriel P
Job Details: 10/06/2022
"Found capacitor blew and leaking replace,ran calibration and auto test pass,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25RVMS02
Near Beachwood, OH 44122
Joe O
Job Details: 10/06/2022
"Cc: not coolingFound unit unplugged upon arrival. Plugged unit in. Monitored amp draw. Compressor buzzing and not starting. Pulling 12 amps. Needs compressor, and evaporatorCustomer does not want to repair at this time; ordrng 1 WP2188823 (evaporator) and 1 W10139462 (compressor) and 1 876765 (mtg kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Windham, OH 44288
Brian M
Job Details: 10/06/2022
Installed ui OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44102
Gabriel P
Job Details: 10/06/2022
Found evaporator frozen need harness ordering part is out of stock ; ordrng 1 W11581973 (Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ
Near Westlake, OH 44145
Gabriel P
Job Details: 10/06/2022
Customer does not need repair the unit is no longer there
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Chardon, OH 44024
Brian M
Job Details: 10/06/2022
Installed heater OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Elyria, OH 44035
Gabriel P
Job Details: 10/06/2022
Need gearcase shaft broken ordering ; ordrng 1 W11454372 (Gearcase)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Cleveland, OH 44104
Marie V
Job Details: 10/06/2022
"Cc that the unit is not getting cold enough. Theres a lot of frost in freezer. Took temps 2* in freezer and 48* in fresh food section. Found duck air for refrigerator compartment were clogged with ice. Defrosted all frost from freezer and air ducks. Showed cust and also explain that if door does not shuts all the way it will cause frost and prevent proper cooling. Also temp on freezer was set to max, cutting air flow to refrigerator. Set back to recommended. Advice cust to allow unit to get back to temp. Op test ok"
We serviced a
ESTATE DRYER
Model EGD4400WQ0
Near Lakewood, OH 44107
Marie V
Job Details: 10/06/2022
Cc that the unit is not drying the clothes all the way. Stared unit and let it run. It cycled about 4 times before it tuned on the Ignitor but no gas. Unit will need new coils. Replaced coils from T/S. Tested unit. Op test ok; used 1 279834 (COIL) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lakewood, OH 44107
Manny
Job Details: 10/06/2022
"Cc unit not draining, verified unit have standing water in the tub, ran diagnostics and found codes F1E2 for control software issues, F8E2 for drain pump issues and F6E4 for float switch open, unit needs main control and drain pump. Called landlord to provide estimate and no answer cant leave message since VM is full, ; ordrng 1 W11305308 (Control) and 1 W10876537 (pump-drain), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near South Euclid, OH 44121
Manny
Job Details: 10/06/2022
"Cc that they dont really know all the functions of the unit and wanted me to guide them through the settings, and unit stays in vacation mode, verified and everything working as designed, explained to customer that the unit will be in vacation mode if they see a little umbrella icon light up which is not on at this time, he said why it says vacation when he pressed options, explain that to get into the vacation mode he will have to press vacation after he pressed options, then he asked what temp unit should be set at, told him fz at 0 and Ff at 38, he had it set ff to 35 and FZ to -5 set temp to recommended. Unit is working as designed opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW1
Near Cleveland, OH 44115
Manny
Job Details: 10/06/2022
"Replaced control, ran spin test op test ok, took core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Thompson, OH 44086
Brian M
Job Details: 10/06/2022
Cc of noise Found abnormal noises from damper Needs damper Not in stock office to schedule ; ordrng 1 W11236851 (diffuser)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Westlake, OH 44145
Angel
Job Details: 10/06/2022
Replaced heater tested unit to make sure theres no leaks. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Berea, OH 44017
David R
Job Details: 10/06/2022
"Cc unit icemaker will put out one set of cubes and no more. No error codes to icemaker. Cycled test 59, made it to home position. Test 45, called for water, showed customer water is making it to icemaker, no ice blocking line. Test 36, fan is working for icemaker. Test 15, ice level sensor is sensing if bin is full or not. Only thing left would be to replace icemaker. Do not order parts at this time. ; ordrng 1 W11577195 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Elyria, OH 44035
Gabriel P
Job Details: 10/06/2022
Knock on door no one answer ring bell no one answer wait few minutes customer came outside and said he wants to cancel appointment but he didnt know how there going to buy new
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Painesville, OH 44077
Dan H
Job Details: 10/06/2022
"Pushed dishwasher back into cabinet, drilled new holes and mounted, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18S6AQ0
Near Willoughby, OH 44094
Dan H
Job Details: 10/06/2022
"Installed new console, seal, and air channels, op test good"
We serviced a
KENMORE REFRIGERATOR
Model 10655622500
Near Geneva, OH 44041
Dan H
Job Details: 10/06/2022
"Installed new bracket and ice door, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model AFI2538AEW4
Near Conneaut, OH 44030
Dan H
Job Details: 10/06/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW0
Near Ashtabula, OH 44004
Dan H
Job Details: 10/06/2022
"Installed new drain pump, op test good"
We serviced a
WHIRLPOOL RANGE
Model RF365PXXN1
Near Ashtabula, OH 44004
Dan H
Job Details: 10/06/2022
"Customer complaint that elements are not working and oven door falls open, found terminal blocks on elements bad, and springs broken on door, installed new terminal blocks and springs from customer stock, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS01
Near Beachwood, OH 44122
Joe O
Job Details: 10/06/2022
Installed control. Ran manual defrost on evap. Tested voltage to element from control. Control sending 122v. Defrosted evap. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO48QMB00
Near Beachwood, OH 44122
Joe O
Job Details: 10/06/2022
Installed ice maker. Cycled. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Warrensville Heights, OH 44128
Joe O
Job Details: 10/06/2022
"Installed suspension rods. Ran test cycle. Unit still out of balance. Found no liquid in balance ring. Needs basket.Customer does not want to continue with repair. Ordrng 1 W11172199 (basket), used 1 1OVRSZ (oversized shipping), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE FREEZER
Model 25328432809
Near Mentor, OH 44060
Jason N
Job Details: 10/06/2022
"Cc unit not cooling Found unit at room temperature. Compressor is running but cold, no heat. Amp draw test on compressor reading .4A. Unit has refrigerant leak, will need sealed system repair. Advised customer of approximate cost for repair. Customer declined repair."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Ashtabula, OH 44004
Dan H
Job Details: 10/06/2022
"Installed new heater, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Burton, OH 44021
Joe O
Job Details: 10/06/2022
"Cc: loudCustomer stated unit was completely quiet prior to us working on it. Customer stated the water spraying was not as loud before. Ran test cycle. Drain pump kicked on, unit filled, unit washing. No abnormal noises heard. Unit functioning as designed. Documented with whirlpool tech line on service matters. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Austinburg, OH 44010
Jason N
Job Details: 10/06/2022
"Cc unit fault code and not drainingRan diagnostics, found fault codes f5e3 for lid will not unlock, f5e2 for lid lock failure and f0e3 for overload. Ran manual lid lock test, lid will not lock. Replaced lid lock using customer supplied pre Id part. Cleared codes and ran auto test cycle, all functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Ashtabula, OH 44004
Dan H
Job Details: 10/06/2022
"Installed new ice door assembly, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS08
Near Fairview Park, OH 44126
Marie V
Job Details: 10/06/2022
"Cc that the ice maker stopped working. Took temps, 37* and 4*, found ice maker arm up. Asked cust if he shut it off, he said no, explain that maybes it was bumped with something and shut it off. Turned back on, ice maker cycled, and filled with water. Op test ok"