We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Avon, OH 44011
Angel
Job Details: 12/15/2023
Replaced valve and filter housing tested unit opt test good.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Strongsville, OH 44149
David R
Job Details: 12/15/2023
"Cc unit taking long to dry, moisture in back vent. Took off vent from house, let dryer run, heat and airflow good. Hooked back up to house, checked outside, long vent run, no airflow whatsoever outside. Unit itself is heating and airflow good. Customer will need to have vents checked out. Unit is good itself, Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Strongsville, OH 44149
David R
Job Details: 12/15/2023
"Replaced gearcase (from surplus), cam, rods, main control. Customer said they did not receive gearcase. Ran a test diagnostics, good, ran a calibration load cycle, good. Out some styrofoam between the back of washer and drain hose because it was banging on wall. Ran a Rinse and Spin load with towels in, ended and good. Unit shaking is normal. Also went back over with customer load size and not over loading. Using Drain/Spin cycle if needed to get any extra water out, buy and use anti vibration pads if needed. Unit is good and working properly. Op Test Ok. ; used 1 W11454734 ( Gearcase) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0MS0
Near Columbia Station, OH 44028
David R
Job Details: 12/15/2023
"Replaced bake ignitor, tested at 350*, good. Heating and cycling. Tested outlet. Good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW1
Near Solon, OH 44139
Corina B
Job Details: 12/15/2023
"CC that the unit is not heating. Checked the vent outside, clear. Ran on time dry for 20 minutes.igniter turning on and off. Put towels in the dryer, hitting the moisture sensor. Working as designed. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Solon, OH 44139
Corina B
Job Details: 12/15/2023
"CC that there is water leaking when opening the door. Started a cycle, opened and closed the door several times, no water leaking. Ran the dishwasher for30 minutes. No leaks. Opt test ok"
We serviced a
MAYTAG DRYER
Model MEDP575GW0
Near Shaker Heights, OH 44122
Joe O
Job Details: 12/15/2023
"Cc: long dry times, occasional burning odorCust Has a foil accordian style vent hose attached to dryer. Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found venting smashed behind unit. Pulled unit out from wall, tested, unit has good heat and air flow. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Independence, OH 44131
Manny
Job Details: 12/15/2023
"Replaced parts ordered, opt test ok"
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS2
Near Cleveland, OH 44125
Manny
Job Details: 12/15/2023
"Cc door not opening when pedal is pressed, Replace pedal but unit needs leveling door binding on right bottom, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ0C
Near Cleveland, OH 44105
Manny
Job Details: 12/15/2023
"Replace parts, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW3
Near Garfield Heights, OH 44128
Manny
Job Details: 12/15/2023
"Cc unit leaves fabric softener in the dispenser, verified and ran test cycle, valves humming, ordering valves and drawer.; ordrng 1 W11316256 (valve) and 1 W11316255 (valve) and 1 W11524105 (Drawer)"
We serviced a
WHIRLPOOL RANGE
Model WFG524SLAS0
Near Painesville, OH 44077
Dan H
Job Details: 12/15/2023
"Customer complaint that unit is not maintaining oven temperature, oven temperature sensor is good at 1080ohms, started bake for 350 degrees, bake burner lit, temperature after preheat at 514 degrees, unit needs new control, customer does not want repair ; ordrng 1 WPW10348656 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Mentor, OH 44060
Dan H
Job Details: 12/15/2023
"Customer complaint that unit was stuck on final spin cycle, started drain and spin cycle, unit did not start and went straight to done, found capacitor shorted, installed new capacitor,op test good ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM1
Near Perry, OH 44081
Dan H
Job Details: 12/15/2023
"Installed new control and user interface , op test no good , found no power to unit, advised customer that they need an electrician to correct power supply"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Madison, OH 44057
Dan H
Job Details: 12/15/2023
"Customer complaint that unit is not spinning, confirmed, ran diagnostics found f7e1(basket speed fault) error code, basket is not spinning freely, found screw in basket hole lodged against tub, removed, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Madison, OH 44057
Dan H
Job Details: 12/15/2023
"Customer complaint that oven is not working, confirmed, igniter is not glowing, igniter is receiving 120vac , unit needs new igniter, customer does not want repair at this time; ordrng 1 W11176454 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Hiram, OH 44234
Joe O
Job Details: 12/15/2023
"Cc: temps fluctuating, not coolingUnit turned off upon arrival. Turned on, compressor tripping overload. Found compressor just buzzing. Compressor seized. Needs compressor, and evaporatorCustomer does not want to repair at this time ; ordrng 1 W10160407 (compressor) and 1 12002041 (kit,evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG RANGE
Model MER6600FW5
Near Chagrin Falls, OH 44023
Joe O
Job Details: 12/15/2023
"Cc: not heating properlyCustomer stated unit going over temps. Advised customer of fluctuating temps. Ran test bake, monitored. Offset temps. Op test ok"
We serviced a
FRIGIDAIRE WALL OVEN
Model FGET3065KFA
Near Painesville, OH 44077
Joe O
Job Details: 12/15/2023
"Cc: upper oven not cookingOhmed out element from control, bake element open. Needs bake element; ordrng 1 318601604 (element)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near East Cleveland, OH 44112
Jason N
Job Details: 12/15/2023
"Cc unit oven not heating up. Ran bake test, ignitor not glowing. Checked power from main control. Noticed power out is reverse polarity. Possible main control or gas valve damaged. Advised customer to have an electrician correct power supply to unit. If electrician corrects power and unit still does not function correctly. Pre id main control(W11620481) and gas valve(W11590251)."
We serviced a
KENMORE DRYER
Model 110.78002010
Near Cleveland Heights, OH 44118
Jason N
Job Details: 12/15/2023
"Cc unit squealing when runningRan dryer op test, confirmed squealing noise. Pulled front panel, found noise originating from idler pulley. Quoted customer repair cost. Replaced idler pulley using truck stock part. Reran dryer test, no abnormal noise heard. Op test good.; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDB9200CWX2
Near Cleveland Heights, OH 44118
Bill
Job Details: 12/15/2023
"Changed sump pump, opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Shaker Heights, OH 44120
Bill
Job Details: 12/15/2023
"Changed control and Ui, tested opt test good."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JB0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 12/15/2023
Replaced the switches. Tested. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KGRA806PSS02
Near Cleveland, OH 44120
Jason N
Job Details: 12/15/2023
"Cc unit oven not preheating properly Ran bake test, found no spark to bake ignitor. Ran broil test, same result, no spark to ignitor. Unit will need spark module replaced. Tried calling landlord x2, went to vm each time. Office to contact landlord with quote. ; ordrng 1 WPW10331686 (Module-spk)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Bedford Heights, OH 44146
Jason N
Job Details: 12/15/2023
"Cc unit stopped making ice. Unit is making ice at this time, ice container is full. Customer stated it started making ice again at the beginning of the week, but wanted to keep the appt just in case something was wrong. Ran ice maker cycle test, unit indexed, filled with water and stopped for freeze. No issues found with unit at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near Chagrin Falls, OH 44022
Jason N
Job Details: 12/15/2023
Cc lower ff section drawer not flush and not moving in and out smoothly. Found bottom drawer not parallel to upper drawer. Drawer cover not sitting flush in mounting slot in cabinet. Corrected cover install. Drawers now parallel and moving in and out smoothly. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Beachwood, OH 44122
Jason N
Job Details: 12/15/2023
"Cc unit fault code f1e1Ran diagnostics, verified fault code f1e1 for ACU failure in history. Replaced main control using customer supplied pre id part. Ran test cycle. All functions passed. Op test good."
We serviced a
KITCHENAID RANGE
Model KSGB900ESS2
Near Mayfield, OH 44143
Jason N
Job Details: 12/15/2023
"Cc unit knobs hard to turn and not able to turn knob to low Found LR and LF knobs switched, corrected knob location. Found customer was not fully pushing knobs in before turning knob to light burner. Advised customer on correct operation of burners. Burner operational tests good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Highland Heights, OH 44143
Jason N
Job Details: 12/15/2023
Installed pump/motor assembly. Ran wash test cycle. Checked for leaks. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ1
Near Willoughby Hills, OH 44092
Jason N
Job Details: 12/15/2023
"Cc unit oven not heating and oven light stays onChecked door switch for continuity. Door switch checked good. Checked all connections back to main board, all checked good. Faulty door switch relay on main board, main board will need replaced. Quoted customer repair cost. ; ordrng 1 W11564644 (Control-elec)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS04
Near Kirtland, OH 44094
Jason N
Job Details: 12/14/2023
"Installed ice maker. Cycled ice maker, found fill tube clogged with ice. Cleared ice from tube. Advised customer to allow up to 24 hrs for ice maker to resume ice production. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Maple Heights, OH 44137
Bill
Job Details: 12/14/2023
"Changed motor, blower wheel, and bracket. Opt test good."
We serviced a
GE RANGE
Model JS750SF1SS
Near Madison, OH 44057
Dan H
Job Details: 12/14/2023
"Installed new control, op test good"
We serviced a
KITCHENAID WALL OVEN
Model KEBS109BSS01
Near Independence, OH 44131
Bill
Job Details: 12/14/2023
"Unit will need a main control board, main control NLA (discontinued). Tested oven prob, tested fine. Cooling fan is on, Ui showing 307 deg and no read on oven probe.; ordrng 1 W10317343 (Main control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Broadview Heights, OH 44147
Bill
Job Details: 12/14/2023
"Cc unit not working, confirmed cc. Found glass stuck in pump. Cleared glass, tested opt test good."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Willoughby, OH 44094
Joe O
Job Details: 12/14/2023
"Cc: whistling, clicks when cycle ends, lid will not unlock intermittently when off balanceFound no stored error codes. Found tub seal squealing. No abnormal clicking. Lid locking and unlocking as designed. Found suspension rods weak. Needs gear case and suspension rods; ordrng 1 W11449841 (Gear case) and 1 W11400156 (Suspension rods)"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Cleveland, OH 44113
Joe O
Job Details: 12/14/2023
"Cc: terminal block shortedFound terminal block wiring shorted, terminal block broke. Needs terminal block kit. Installed terminal block kit. Tested. Op test ok ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Broadview Heights, OH 44147
Bill
Job Details: 12/14/2023
"Could not duplicate noise, made adjustment to temp settings per tech support suggestion to combat condensation build up. Advised customer to monitor."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Middleburg Heights, OH 44130
Bill
Job Details: 12/14/2023
"Cc wheel broke off, confirmed cc. Changed wheel assembly, opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Middleburg Heights, OH 44130
Bill
Job Details: 12/14/2023
"Cc grinding during spin, confirmed cc. Found mounting bolt for rotor was out and lying on the ground, reattached bolt. Tested opt test good."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ09
Near Mentor, OH 44060
Dan H
Job Details: 12/14/2023
Installed new door
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS0
Near Mentor, OH 44060
Dan H
Job Details: 12/14/2023
"Installed new control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Painesville, OH 44077
Dan H
Job Details: 12/14/2023
"Installed new freezer section door, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDW00
Near Highland Heights, OH 44143
Jason N
Job Details: 12/14/2023
Cc unit freezer light not working Confirmed freezer light is non-functional. Replaced LED lamp using customer supplied pre id part. Illumination restored to unit freezer. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Richmond Heights, OH 44143
Jason N
Job Details: 12/14/2023
Installed lid. Cleared fault codes and ran test cycle. All functions passed. Op test good.
We serviced a
KITCHENAID RANGE
Model KSEG700ESS2
Near Wellington, OH 44090
David R
Job Details: 12/14/2023
"Cc bake element not working correctly. Opened bottom panel and found element broken and cracked. Power is good. Will need new element. Ordering. ; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES00
Near Garfield Heights, OH 44125
Marie V
Job Details: 12/14/2023
"Recovered refrigerant, used piercing valve and added nitrogen, no leaks, replaced compressor and filter frier. Set unit into a vacc, 28. No changes on gages, filled up with r134a 4.1oz. Full Frost pattern on evapo. Advice cust to allow 24 hours for unit to reach normal temps. Op test ok; used 1 Tjaf1200 () from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS22
Near Rocky River, OH 44116
Marie V
Job Details: 12/14/2023
Installed support op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Westlake, OH 44145
Marie V
Job Details: 12/14/2023
"Cc that unit was showing an error code. Confirmed, f2e2 hmi disconnected and f1e2 hmi stuck button. Tested all button on diag. Working. Ordering control panel and feet for unit.; ordrng 1 W11478526 (Control panel) and 1 WPW10687506 (Feet)"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Lorain, OH 44055
Marie V
Job Details: 12/14/2023
"Cc that unit is making a loud noise when spinning. Confirmed. Tilted unit, found oil from gearcase. Gave estimate. Cust will not fix.; ordrng 1 W10915701 (Rotor) and 1 W10915700 (Stator) and 1 W11393685 (Gearcase) and 1 W10734521 (Slider), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Amherst, OH 44001
Marie V
Job Details: 12/14/2023
"Cc that the unit is not cooling and shuts off. Checked control under deli, had water in it and moisture. That control will cause a short and stop cooling. Cust cleaned out. Recommend to monitor. if issue comes back will need new panel.; ordrng 1 W10815669 (Door and ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Pepper Pike, OH 44124
Corina B
Job Details: 12/14/2023
"CC that there is flakes of black stuff, wont spin. Confirmed. Advised the black specks is dirt and detergent. Started a quick washer. Advised Cust to run a clean washer. Opt test ok."
We serviced a
KITCHENAID WALL OVEN
Model KEBS277BSS00
Near Chagrin Falls, OH 44022
Corina B
Job Details: 12/14/2023
CC that there is a fault code. Confirmed. Ran diag f1e1 Oven user interface failure. The ui will not clear the code. Will need a new ui. Part is nla. ; ordrng 1 W10452292 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cleveland Heights, OH 44118
Jason N
Job Details: 12/14/2023
"Cc unit not washingRan diagnostics, found code 4-3 for motor not running and 7-1 for no heat. Wash motor did not turn on in test cycle, motor humming lightly. Unit will need pump/motor replaced. Quoted customer repair cost. Customer declined repair. Estimate only. ; ordrng 1 W11612326 (Pump/motor)"
We serviced a
MAYTAG WASHER
Model MVW5035MW0
Near Shaker Heights, OH 44120
Jason N
Job Details: 12/14/2023
"Cc unit leaks from underneath, floods basement Ran quick wash cycle, observed unit. No leaks found on unit. Switched to drain and spin. Found floor drain is filling up and overflowing when unit drains. No issues found with unit. Advised customer they will need a plumber to clear floor drain."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Shaker Heights, OH 44120
Jason N
Job Details: 12/14/2023
Cc unit not dispensing ice Found ice jammed in funnel end of ice container. Cleared ice blockage from ice container and tested dispense on both cubed and crushed. Dispense test good. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB01
Near Shaker Heights, OH 44122
Jason N
Job Details: 12/14/2023
Cc unit ice maker not working Ice maker not producing ice. Checked wiring at freezer door harness. Found broken wiring. Unable to repair. Unit will need freezer door replaced. Quoted customer repair cost. Estimate only. ; ordrng 1 LW11202402 (Door-fip)
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Independence, OH 44131
Jason N
Job Details: 12/14/2023
"Cc unit lid lock error and cycle times change on their own Ran diagnostics, found code f5e1 for lid lock fault and f0e3 for overload. Replaced lid latch using customer supplied pre id part. Cleared codes and ran test cycle. All functions passed. Advised customer cycle times are estimates and unit may adjust times depending on sensed loads. Op test good."
We serviced a
ELECTROLUX WASHER
Model EFLS527UIW0
Near Bedford, OH 44146
Jason N
Job Details: 12/14/2023
Cc unit door lock not working and fabric softer does not dispenseFound door strike broken off in door latch. Unable to remove broken strike piece. Door strike and latch will need replaced. Quoted customer door lock parts and inlet valve assembly. ; ordrng 1 5304528029 (Valve assembly) and 1 5304514774 (Door lock) and 1 5304505088 (Latch)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS3
Near Moreland Hills, OH 44022
Corina B
Job Details: 12/14/2023
"CC that there is a burning smell and does not heat. Confirmed. Found the capacitor and diode caught fire. The connection to the transformer is burnt. Will need a new magnetron, diode, capacitor and transformer. Called safety Christine Cust needs to call safety; ordrng 1 W11402082 (Magnetron) and 1 W11628655 (Transformer) and 1 W11256462 (Diode) and 1 W11213318 (Capacitor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Aurora, OH 44202
Corina B
Job Details: 12/14/2023
"CC that the freezer bin is cracked, the freezer light does not work, due to the door being left opened, doors not closing. Confirmed. Found the pan cracked. The freezer and the drawers are closing properly. Not self closing doors. Lights are working; ordrng 1 W11336585 (Pan)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Ravenna, OH 44266
Corina B
Job Details: 12/14/2023
CC that the unit finish a cycle. Confirmed. Found the drain hose on the ground going into the sump pump. Advised Cust to have the drain hose 39 above the washer.opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Ravenna, OH 44266
Corina B
Job Details: 12/14/2023
"CC that the unit does not start and some water on the front of the washer. Ran diag F5e3 Lid Lock Will Not Unlock f7e7 Motor unable to reach targe f0e7 Load Detected When Running Clean Washer. Replaced the latch. Started a cycle, no leaks. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Atwater, OH 44201
Corina B
Job Details: 12/14/2023
"CC that the unit does not finish a wash cycle. Confirmed. F8e1 long fill no fill. Checked the hot and cold the cold was is trickling in. Checked the valve and the hose, good water pressure. The valve is clear. Reinstalled the hose, good water pressure coming out. After a few minutes of it filling the water slowed down Replaced the valve from t/s. Advised Cust to have a plumber install a water filter for the washer. Opt test ok. Called t/l rich ; used 1 W11210459 (VALVE) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Windham, OH 44288
Corina B
Job Details: 12/14/2023
Replaced the control and ui. Heated the oven to 350*. Opt test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Olmsted Falls, OH 44138
Manny
Job Details: 12/14/2023
"Cc unit not working properly and shuts off a few times in a cycle, verified and went to close the door and latch is not latching, unit need latch and strike; ordrng 1 W11412299 (Latch) and 1 W11545309 (Strike)"
We serviced a
WHIRLPOOL RANGE
Model WFE745H0FS1
Near Olmsted Township, OH 44138
Manny
Job Details: 12/14/2023
"Cc unit not shutting off an temps are off verified and ran bake test at 350 and temperature at 400 when 350 on display, calibrated oven and advised customer that calibration is working but if issue returns the sensor would be needed. Customer ok and will bake to test temps. Opt test ok; ordrng 1 W10833885 (sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PFDA
Near Avon Lake, OH 44012
Manny
Job Details: 12/14/2023
"Cc unit drain is clogged, verified and ice on the fz floor, took apart and some ice on the side next to evap but drain is clear, removed ice and put together checked the ff to see if there was any leaks from filter, not water leak, cant duplicate, customer to monitor the unit if any water theyll let us know"
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Avon Lake, OH 44012
Manny
Job Details: 12/14/2023
"Cc unit not heating, verified and no heat hook to killawatt and high voltage components issue, checked and transformer shorted, unit not voltage from control, unit is shorted, and needs mag, cap, transformer and control, customer states that theyll think about, but they are not happy with the unit so most likely will not proceed but will let us know.; ordrng 1 W11590863 (Magnetron) and 1 W11610132 (Transformer) and 1 W11596133 (Capacitor) and 1 W11486764 (Control(under 60 months warranty)), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Bay Village, OH 44140
Manny
Job Details: 12/14/2023
"Verified that the modules before replacing the new one and noticed one of the side modules with humidity inside, removed and led is bad, jump connector and top module comes on, unit needs the side module, ordering new module.; ordrng 1 W10876365 (light), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Rocky River, OH 44116
Bill
Job Details: 12/14/2023
"Cc unit not working, confirmed cc found thermal fuse open. Ordered thermal fuse, follow up scheduled for 12/18.; ordrng 1 WP3392519 (Thermal fuse), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model LGR4634EQ3
Near Lakewood, OH 44107
Manny
Job Details: 12/14/2023
"Cc unit making noise, verified and bad rollers and pulley, customer will not proceed with the repair, stated theyll replace the unit; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near LaGrange, OH 44050
David R
Job Details: 12/14/2023
"Replaced element, kit good, tested, heating and cycling. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Strongsville, OH 44136
David R
Job Details: 12/14/2023
Cc unit icemaker not working. Broken wires at bottom door. Will need new door. Ordering door; ordrng 1 LW11202405 (Door)
We serviced a
ELECTROLUX WASHER
Model EWFLS70JSS0
Near North Royalton, OH 44133
David R
Job Details: 12/14/2023
"Cc unit not spinning correctly, build up of suds and not draining correctly. Found drain pump not moving and draining out water correctly. Most likely stopping unit from actually being able to spin. Will need new drain pump and filter. Gave estimate. ; ordrng 1 137240800 (Drain pump) and 1 134640200 (Filter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Strongsville, OH 44149
David R
Job Details: 12/14/2023
"Cc unit concerns on drying. Found a wire off the sensor tabs, replaced sensor harness from surplus. Tested out, different cycles are good. Went over sensor dry with customer and went over using Timed Dry as well. Unit is good. Op Test Ok. ; used 1 WPW10298258 ( Sensor harness wire) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs321sdhz08
Near Brooklyn, OH 44144
David R
Job Details: 12/14/2023
"Cc unit off and on making ice, also loud grinding noise. Customer had video of noise, sounds like FZ fan getting caught up with frost/ice. Confirmed, frost starting to build up on back panel, FZ fan louder than normal. Ordering fan motor, heater, thermistor, icemaker. ; ordrng 1 W11546935 (Icemaker) and 1 W11559968 (Evap motor) and 1 WPW10384183 (Thermistor) and 1 W11650660 (Heater)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Fairview Park, OH 44126
David R
Job Details: 12/14/2023
"Replaced motor, capacitor and actuator. Ran diagnostics, all components working. Unit is agitating and spinning. Good. Going through all functions correctly, good. Ran a normal cycle to test, good, going through in cycle. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near North Ridgeville, OH 44039
David R
Job Details: 12/14/2023
"Cc unit not cooling FZ side 15-30*. Fridge is in garage, but not a garage ready unit. Temp needs to be minimum 60* in order for unit to properly function. Let customer know. Either heated garage or put unit inside house to function normally. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Elyria, OH 44035
David R
Job Details: 12/14/2023
"Cc unit squeaking. Worn idler. Replaced dryer kit from t/s. Tested, good. Op Test Ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Elyria, OH 44035
Marie V
Job Details: 12/14/2023
"Cc that unit is not starting. Cust tested unit, came on unit is working. No error codes. Explained cust that if the light is blinking unit is paused. Need to press start again . Light need to be solid in order to be working."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near University Heights, OH 44118
Jason N
Job Details: 12/14/2023
"Cc unit door damaged Customer stated someone fell on the open door and now the door does not close and there is a dent on the inner panel. Quoted customer door hinges and inner door panel replacement. Customer declined repair, estimate only. ; ordrng 1 W11612302 (Left hinge) and 1 W11612303 (Right Hinge) and 1 W11174980 (Door inner)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Kirtland, OH 44094
Jason N
Job Details: 12/14/2023
"Cc unit not starting cycle, fault code f7e1Ran diagnostics, confirmed f7e1 for tachometer missing or wrong signal. Ran test cycle. Found motor only humming in agitation and spin. Unit needs motor capacitor replaced. Replaced motor capacitor using customer supplied pre id part. Started quick wash. All functions passed. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Cleveland, OH 44102
Manny
Job Details: 12/14/2023
"Replace control and valve, opt test ok took core for return"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDZ0
Near Parma, OH 44129
Joe O
Job Details: 12/14/2023
Cc: not drying properlyFound error codes f6e4(float switch open) f7e1(no heat). Tested float switch. Float switch functioning. Ran diagnostics test cycle. Found cool water at start of cycle. Found heating element heating. Op test ok Advised customer on running hot water at sink prior to starting. Advised on rinse aid usage. Advised if issue continues unit will need control.
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Parma, OH 44129
Joe O
Job Details: 12/14/2023
Cc: knob brokenReplaced timer and knob. Tested. Op test ok
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Seven Hills, OH 44131
Joe O
Job Details: 12/14/2023
"Cc: squealing, dragging noiseFound belt worn through pulley. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model RBD245PDQ8
Near East Cleveland, OH 44112
Joe O
Job Details: 12/14/2023
"Cc: lights shutting off, oven shutting offRan test bake. Found display lights shutting completely off during preheat. Keypad still functioning. Needs controlControl shows discontinued; ordrng 1 4451991 (microcomputer(discontinued))"
We serviced a
KENMORE RANGE
Model 665.72029102
Near Cleveland Heights, OH 44121
Joe O
Job Details: 12/14/2023
"Cc: not getting to tempOhmed out oven sensor, checked good. Ran test bake. Unit started heating. Canceled. Restarted bake. Found unit continuously sparking. Outlet has proper power, and is grounded. Found unit has older style spark harness. Needs spark module, and harnessCustomer does not want to repair at this time ; ordrng 1 WPW10331686 (module,spark) and 1 WPW10701462 (harns-wire), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near East Cleveland, OH 44112
Joe O
Job Details: 12/14/2023
Cc: not washingFound drain hose on the floor. Advised customer drain needs to be at 39 inches. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Painesville, OH 44077
Joe O
Job Details: 12/14/2023
"Cc: smoke and burning smellFound upper oven bake element open. Needs element; ordrng 1 W11662148 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Conneaut, OH 44030
Dan H
Job Details: 12/14/2023
"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 Tjaf1200 (Lokring), 1 W10891057 (Lokring), and 1 W10890131 (Lokring) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Ashtabula, OH 44004
Dan H
Job Details: 12/14/2023
"Customer complaint that unit is shaking and not washing properly, ran diagnostics no error codes found, ran manual test cycle for high speed spin shaking is normal, ran test cycle, all components working, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Ashtabula, OH 44004
Dan H
Job Details: 12/14/2023
"Customer complaint that all lights went out, found led module out, unit needs new led modules; ordrng 4 W11632139 (Led module)s"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Chesterland, OH 44026
Corina B
Job Details: 12/14/2023
"CC that the u it vibrates when spinning. Service pointer W11695259 to bend the tabs for vibration and noise. The tabs on the back panel are correct. Suspension rods are good. Basket is centered. Started a drain and spin with towels. The drain hose and back panel is vibrating, advised Cust this is normal with the basket floating. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Chardon, OH 44024
Jason N
Job Details: 12/13/2023
Cc unit door falling downFound left side door hinge spring separated. Replaced door hinge using customer supplied pre id part. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near Chardon, OH 44024
Jason N
Job Details: 12/13/2023
"Cc unit ff section not cooling Found no airflow to either section. Checks evaporator fan, found fan motor pulsing. Unit will need evaporator fan motor replaced. Quoted customer repair cost. Replaced evaporator fan motor using truck truck part. ; used 1 WP2315539 (MOTOR-EVAP) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44111
Manny
Job Details: 12/13/2023
"Cc that ice bin door broke, verified and door broken replaced with pre Id, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Madison, OH 44057
Dan H
Job Details: 12/13/2023
"Customer complaint that control is not powering up, confirmed, found control board burnt in same spot as last time, unit needs new control and drain pump , customer does not want repair at this time ; ordrng 1 W11543997 (Cntrl) and 1 W11399437 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"