Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7668 customer reviews

Map of Painesville, OH

Very professional and helpful.




Review of Fred's Appliance Service


Map of Euclid, OH

good service




Review of Fred's Appliance Service

Service was satisfactory but tech could have had better people skills.


Map of Austinburg, OH

Very courteous




Review of Fred's Appliance Service

Repairman very nice, explained things well. I did not agree with Whirlpool's diagnosis, but he was very nice & helpful.


Map of Maple Heights, OH

He was very nice and respectful.




Review of Fred's Appliance Service

I would like more people who come out have that much respect and caring.


Map of Mentor, OH

Great Service




Review of Fred's Appliance Service

The technician completed the work quickly and was tidy.


Map of Avon Lake, OH

Excellent!




Review of Fred's Appliance Service


Map of Bedford, OH

Norman




Review of Fred's Appliance Service

Great service


Map of Kirtland, OH

Kari




Review of Fred's Appliance Service


Map of Maple Heights, OH

Brian was an awesome service man. The price was ok.




Review of Fred's Appliance Service

I would recommend your company to everyone I know.


Map of Cleveland, OH

Darlene oliphant




Review of Fred's Appliance Service

Well mannered and very professional.


Technician was great but showed up really really late!




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hi Sean, Thank you so much for submitting your review. We are happy the technician was great but we apologize that he showed up outside of his timeframe. Sometimes things happen throughout the day, such as difficult appliances, but I hope our office team was able to keep you in the loop. Thank you! The Fred's Team


Jim




Review of Fred's Appliance Service

Nice people and great service!


Pleasant Experience




Review of Fred's Appliance Service

Macaulay and his partner were both pleasant, efficient and knowledgeable about their business. They took care of everything I needed and responded to all my questions. Nice guys.


Great service




Review of Fred's Appliance Service

Corina is a great repair person. She is more than competent and very friendly. I specifically request her now.


Lane




Review of Fred's Appliance Service

I was disappointed because my frigid wasn’t even 1month old and had a problem with it. But when I was referred to your company you were about to set up an appointment and service as soon as possible and I appreciated it. Dan the service tech was great. He was very knowledgeable.


Good




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service

He was very understanding and he took his time to explain the problem would highly recommend you guys


Ice maker repair




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Repair not fixed




Review of Fred's Appliance Service

My washer still leaks. So obviously it was not fixed.


Response from Fred's Appliance Service:

Hi Heidi, We are so sorry you are still having trouble. We would like to come back to your home to take another look. I will be giving you a call shortly to discuss options so we can take care of your washer. Thank you, Fred's Appliance Team


Great service




Review of Fred's Appliance Service


Right on time, Excellent in all respects!




Review of Fred's Appliance Service

Living out of a picnic cooler aint no picnic. So we are delighted to have our refrigerator up and running.


Intergrity




Review of Fred's Appliance Service

Fred’s appliance is a company with honesty and integrity.


Laura




Review of Fred's Appliance Service

Great service


Ginny




Review of Fred's Appliance Service

Excellent service. On time and thorough.


Great service




Review of Fred's Appliance Service

Cory was excellent. He was very helpful and professional.


Knowledgeable, Informative, and Honest




Review of Fred's Appliance Service


Jim




Review of Fred's Appliance Service

The repair guy was great on-time clean cut. Very efficient and polite he worked on the washing machine however it is still squealing


Response from Fred's Appliance Service:

Hi Jim, Thank you so much for leaving us a 5-star review. We always strive for 5-star service, but a squealing washing machine isn't up to our standards. I just left you a voice mail to get you set up for another appointment so we can get you taken care of. You will just need to call your extended warranty company at 888-775-6937 to schedule service. As always, feel free to reach out to us with any questions or concerns 1-888-45-FREDS. Have a great weekend!


Great!




Review of Fred's Appliance Service

Guys really knew their job


Great service




Review of Fred's Appliance Service

Awesome service. Great experience.


Great service




Review of Fred's Appliance Service

The repair man was very polite and he resolved the issue with my fridge quickly. I just wish Fred’s offered evening appointments.


Great Service




Review of Fred's Appliance Service

Tech arrived on time. She was thorough and informative and got the job done quickly and efficiently.


Tim




Review of Fred's Appliance Service

Great service technician


Much appreciated service




Review of Fred's Appliance Service


Leane




Review of Fred's Appliance Service

Great service


Great service




Review of Fred's Appliance Service

Corey was on time, courteous and knowledgeable.


Very Helpful




Review of Fred's Appliance Service

Corina was great in helping solve our problem


Professional & competent service




Review of Fred's Appliance Service

Dan was very professional and knowledgeable. Very satisfied with service.


Service quick and easy!




Review of Fred's Appliance Service

Found problem ordered part which was overnight-ed and then fixed the following day!


Good service. Disappointed with garbage left in my driveway




Review of Fred's Appliance Service


Michelle




Review of Fred's Appliance Service

Great service. Technician was prompt, informative, polite and very helpful.


great crew




Review of Fred's Appliance Service


Excellent service & Great customer experience




Review of Fred's Appliance Service

Right from initial call to the actual service provided was very well handled professionally. Mac identified the problem at first instance and confirmed by testing the same. I am glad that my initial search got Fred Appliance and will definitely use in future.


On time, Quick repair, Great Service




Review of Fred's Appliance Service


Susan




Review of Fred's Appliance Service

Excellent customer service


Very good service




Review of Fred's Appliance Service

Corina was prompt, helpful and quick!


Jen




Review of Fred's Appliance Service

Friendly maintenance man


Great Service




Review of Fred's Appliance Service

Very Knowledgeable and Professional !


Art




Review of Fred's Appliance Service

informed me at every step what was happening and what was going to happen, was on time and professional.


Friendly, quick service




Review of Fred's Appliance Service

Corina did a very good job. She explained the issue and what work needed to be done.


Dryer




Review of Fred's Appliance Service


Barbara




Review of Fred's Appliance Service

Great experience, very professional


Great service!




Review of Fred's Appliance Service


Chris




Review of Fred's Appliance Service

Very professional


Patricia




Review of Fred's Appliance Service

Really great and very pleasant.


Great service




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service

This is the 3rd time I have used Fred's Appliance Service. They do a great job, arrive on time and are able to finish the job that day. I like that you are called 15 minutes before your technician shows up. I wouldn't hesitate to call them again in the future.


Elaine




Review of Fred's Appliance Service

Very impressed with the service, the repairman, the tracking schedule etc


Great service




Review of Fred's Appliance Service


Kathy




Review of Fred's Appliance Service


Good Service




Review of Fred's Appliance Service


Gregory




Review of Fred's Appliance Service

My experience with Macaulay was great. He arrived promptly, was very courteou, explained the issue clearly and remedied the issue quickly and effectively.


Great Service




Review of Fred's Appliance Service


on time great customer care




Review of Fred's Appliance Service

will recommend


Super service




Review of Fred's Appliance Service

Did a great job assessing these situation and fixing the problem


great service




Review of Fred's Appliance Service


Ro




Review of Fred's Appliance Service

Prompt, knowledgable. Would recommend


Great service




Review of Fred's Appliance Service

The service man was very professional and had excellent knowledge on explaining different parts and what they are used for in other words to make a story short he is a great guy


Great service




Review of Fred's Appliance Service


Great service and advice from the tech's




Review of Fred's Appliance Service


Not done yet waiting for parts




Review of Fred's Appliance Service

Not done yet


Great service




Review of Fred's Appliance Service

Very polite and explained everything


Rachel




Review of Fred's Appliance Service

Took time to decipher issue.


Excellent




Review of Fred's Appliance Service


Carol




Review of Fred's Appliance Service


Overall very satisfied




Review of Fred's Appliance Service

Great service the service professional was very knowledgeable and friendly


Fast Service




Review of Fred's Appliance Service

Never disappointed with your Services.


Great Service




Review of Fred's Appliance Service

Awesome service, quick, clean and punctual!


Brian is a gentleman, a very nice person. He was thorough; great service!




Review of Fred's Appliance Service

Your company is very professional from start to finish. I really like that I know 2 days ahead of time approximately when my appointment will be. I really appreciated the automated call to say Brian was 15-20 min away. I’d like to be called about 45 min before, if possible.


On time service and very helpful repair men.




Review of Fred's Appliance Service

Good service


Great Service




Review of Fred's Appliance Service

Corey was enjoyable and efficient in resolving our issue


Laura




Review of Fred's Appliance Service


Stark




Review of Fred's Appliance Service

Very impressed with the service and the ability to check to find out the time of arrival.


Love the tracking option




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Sherri




Review of Fred's Appliance Service

The service tech was on time and did a great job.


Really great service




Review of Fred's Appliance Service

Catina was wonderful..great service..very efficient


Blair




Review of Fred's Appliance Service

Very well great job done


Saved the Day




Review of Fred's Appliance Service

Brian was very knowledgeable about this washer, and he quickly figured out the problem. And, he patiently explained the functioning of the washing machine. I was on the verge of returning it, but not now.


Thank you!




Review of Fred's Appliance Service


Problem not resolved after 2nd service call




Review of Fred's Appliance Service

The water dispenser on my refrigerator delivers cold water that turns warm after a few seconds. Your service man - this time, felt the warm water, but spent most of the time saying most refrigerators have this problem, & nothing can be done about it. He kept saying "this is the way they are designed". Really?? That's how they are designed?? And the warm water is "as they are designed" It costs more for a refrigerator with a water dispenser-so if you cannot fix this "design" problem, then I want this refrigerator replaced with a refrigerator with a water dispenser that dispenses cold water. Really? designed to give warm water??


Response from Fred's Appliance Service:

Hello Joseph! Thank you very much for your review. We greatly apologize for the frustration with the water temperature coming out of your dispenser. With regret, we have no control over this as a service company. The water reservoir within refrigerators today do not hold a large volume of water. In result, the draw at the dispenser may not be chilled to your satisfaction. Our best advice is to discuss this matter directly with Whirlpool as they are the manufacturer of your refrigerator. You may call them directly at 800-253-1301. We're also here to help if anything else is needed! 888-453-7337 or service@fredsappliance.com. Thank you! -The Fred's Team


good job nice service




Review of Fred's Appliance Service

Would recommend


Locked Again




Review of Fred's Appliance Service

April 6, 2018 at 8AM, we put clothes in the washer, and it. In locked again.


Response from Fred's Appliance Service:

Hello James! Thanks for the note. We will be calling you shortly to discuss! We're here to help! -The Fred's Team


great service




Review of Fred's Appliance Service

arrive on time. diagoinxed the problem quickly and fixed the machine without needing new part. Adivsed me that despite the age of the machine, it ewas worth fixing.


Warranty repair




Review of Fred's Appliance Service


Cyndi




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

He did a great job thank you


Great Service




Review of Fred's Appliance Service

Very nice and knowledgeable!


Robert




Review of Fred's Appliance Service


Rhonda




Review of Fred's Appliance Service

Great experience , friendly, helpful and timely. Couldn’t have gone better.


Corina: Excellent checkup and useful information




Review of Fred's Appliance Service

Corina proved to be a good listener as I reviewed the history of recently owned magtag washers and the squealing noise during the spin cycle in our current model. Of course the week long squealing stopped yesterday and did not present itself today. Corina did suggest putting in lighter loads with less detergent. After running a cycle she thinks the bearings are fine. She also suggested using our smart phone to record any future squealing noises which might occur. We did appreciate the convenience of making, confirming, and pinpointing the time of service by Fred's Appliance.


Wonderful!




Review of Fred's Appliance Service


Great service, very friendly technician




Review of Fred's Appliance Service


Great technician attitude




Review of Fred's Appliance Service

I was very happy with your tech that came to my house. She was very friendly and polite.


Great




Review of Fred's Appliance Service

Very educational


Jim




Review of Fred's Appliance Service

Great service very Freindly fixed the microwave


Great service




Review of Fred's Appliance Service

Fast quick quality service


Excellent




Review of Fred's Appliance Service

Timely, efficient, professional experience.


Great service




Review of Fred's Appliance Service

The service tech was very friendly, professional, and knowledgeable. He was able to diagnose and fix the problem with my refrigerator. He even had the part in his truck so a second visit was not needed.


OMG A LIFE SAVER -




Review of Fred's Appliance Service

WHIRLPOOL AND FREDS APPLIANCE ARE ABOVE ALL THE REST IN APPLIANCE CUSTOMER SERVICE! CAME IMMEDIATELY


Great service




Review of Fred's Appliance Service

. Knowledgeable technician


Chad is awesome!




Review of Fred's Appliance Service


Promt service, knowledgeable tech, fixed the problem!




Review of Fred's Appliance Service

Corina was very knowledgeable and was able to diagnose the problem with the wall oven. She had the part on the truck and fixed it immediately.


Rita




Review of Fred's Appliance Service

Was impressed with the updates via email and phone. Customer service rep and tech were very friendly and knowledgeable


Mr




Review of Fred's Appliance Service

Very good. Honest and personable. Definately use again


Very helpful




Review of Fred's Appliance Service

Corey ran about 2 hours late due to another call. I wish a dispatcher would have called to let me know instead of me just waiting around until 7pm. Once he arrived I told him I only had a half hour available and he did everything he could to make sure I was happy and could pick up my child on time .


Response from Fred's Appliance Service:

Hello Natalia! Thank you for your note. Very sorry Corey ran behind. Appliances do get the best of us sometimes. We're glad we were able to connect with you. Thanks again, and we're here to help if needed. Thank you! -The Fred's Team


Couldn't have been better. Corona is terrific.




Review of Fred's Appliance Service

Great service.


Great!




Review of Fred's Appliance Service

Dan was friendly and incredibly professional


Kind Technician, Superior Service




Review of Fred's Appliance Service

Everyone that I talked with at Fred's was fantastic- on the phone, very polite; in person professional, informative, and courteous! Five out of five stars!!


Excellent experience!




Review of Fred's Appliance Service

Corina was a pleasure to deal with. She is extremely knowledgeable and efficient. I will definitely recommend her and Fred’s Appliance to my friends and family.


Geoff




Review of Fred's Appliance Service

We are so happy with the service of Freds. I so appreciate the update on arrival time. Corina was so pleasant to work with but most of all she fixed the problem with our ice maker that the previous company failed to do. I will absolutely use this company for any future needs.


Great and fast service




Review of Fred's Appliance Service

Very helpful and quick service


Give Corina a raise




Review of Fred's Appliance Service

Corina was friendly, knowledgeable & knew the product in & out.After finding the problem and fixing it she gave several tips on how to get the best results from our dishwasher.She answered all questions fully.


Great Service !!




Review of Fred's Appliance Service

Corina did a great job


Great service




Review of Fred's Appliance Service

The gentlemen that came out were very nice and professional. I feel the price for labor was absurd, they were there maybe 15 min to drain my dishwasher and it was $90! I feel that's very extreme for the work done.


Great Service




Review of Fred's Appliance Service

Our tech showed up right on time and was able to get all issues resolved in a very efficient time frame. He took the time to explain the issue in detail.


Francisco




Review of Fred's Appliance Service

Great service!


Great Job




Review of Fred's Appliance Service

Art communicated very well, was on time and fixed my problem


Very professional




Review of Fred's Appliance Service

Technician was very knowledgeable and quickly resolved my issues.


John




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Very good experience




Review of Fred's Appliance Service

Even though the technician was behind, he called and informed us he was running late, he was nice, knowledge and completed the dryer repair within minutes, he also explained to me and my wife the issue with the washer and ordered the parts needed and setup a date for the return visit.


Good Service Call




Review of Fred's Appliance Service

Arrived on time and well prepared for the job. Very thorough. Problem solved. In and out less than an hour!


Great service




Review of Fred's Appliance Service

On time. Professional. Courteous


Friendly and helpful technician




Review of Fred's Appliance Service

Although Dan could not ID a problem with the icing up of the freezer, he gave suggestions as to what to look out for when closing the drawer. Will notify Whirlpool if it occurs again!


Great Service and Prompt




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Excellent service. Repair person on time, wore shoe covers, communicated clearly and concisely. Was concerned with our needs.




Review of Fred's Appliance Service

Great service and repair oerson


Dryer




Review of Fred's Appliance Service


Highly recommend!




Review of Fred's Appliance Service

Colina was great, gave her honest opinion based on her expertise. Highly recommended


Great service




Review of Fred's Appliance Service


Reliable and organized service, awesome price




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

Very good. Employee sent to fix micro wave was very good. Would recommend your service to friends.


Great Service




Review of Fred's Appliance Service


we continue to have the same problem with the ice machine




Review of Fred's Appliance Service


dishwasher warrantee repair




Review of Fred's Appliance Service

Already did this. Please stop your requests.


Response from Fred's Appliance Service:

Hi Judy! Thanks for your note. After reviewing, it shows we've only sent 1 request. We're very sorry if something else happened. We're here to help. Feel free to reach out to us with any further questions or concerns at service@fredsappliance.com or 888-453-7337. Thank you!! -The Fred's Team


Quick service!




Review of Fred's Appliance Service

Awesome service. Very efficient and fast as lightening!


He was fast and efficient.




Review of Fred's Appliance Service

I appreciated his work and hope that what he replaced will have been the problem. If these ice makers have so much trouble you would think someone would come up with a solution to the problems they have. We use a lot of ice and I would not have to do without an ice maker.


Extended warentee repair




Review of Fred's Appliance Service

Pleased with overall experience


Kristen




Review of Fred's Appliance Service


Excellent service




Review of Fred's Appliance Service

We were scheduled quickly and service was excellent. Price was very fair.


Excellent!




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Macaulay was very knowledgeable and practical - great experience with him and your company


fridge service




Review of Fred's Appliance Service

both repairman were excellent and very friendly


Ray




Review of Fred's Appliance Service

Outstanding experience, highly recommend!! Very professional, curtious, timely, and nice guys.


Great service




Review of Fred's Appliance Service


Barbara Smith




Review of Fred's Appliance Service

Professional service with a smile 🤗


Shelley




Review of Fred's Appliance Service

Excellent service


Proficient diagnostician




Review of Fred's Appliance Service

Called to say he would be early. He was technically sound and instilled confidence that after 5 or 6 prior attempts by another repair company that ice would be produced for longer than a couple months. Cleaned up the work site when done.


great service




Review of Fred's Appliance Service


From the frying pan into the oven




Review of Fred's Appliance Service

Our control board had a glitch that would not allow our lower oven to work. Fred's was able to get me a part and up and running.


Great service




Review of Fred's Appliance Service


Kithchenaid fridge




Review of Fred's Appliance Service

Great service knowledgeable repairman


Great Service




Review of Fred's Appliance Service


Good service




Review of Fred's Appliance Service

On time and fixed t the problem.


Great service that timely corrected the issue!




Review of Fred's Appliance Service


Robert




Review of Fred's Appliance Service


refrigerator warranty repair




Review of Fred's Appliance Service

great friendly service


Great service,




Review of Fred's Appliance Service


DC




Review of Fred's Appliance Service

Tech knowledgeable and personable, timely repair...


WHIRLPOOL WASHER SERVICE




Review of Fred's Appliance Service


Awesome technician




Review of Fred's Appliance Service

Great experience and visit!


Sheila




Review of Fred's Appliance Service

New what the problem was immediately and fixed it


Great Service




Review of Fred's Appliance Service

Excellent scheduling system. Kept posted with reminders, & let us know when tech would arrive. Great service. Promt and efficient.


Great service and on time




Review of Fred's Appliance Service


maytag washer




Review of Fred's Appliance Service

Excellent experience. The service staff was actually early solved the issue and advised if it reoccurred I should call Whirpoll and Fred's would come back out.


Polite and professional




Review of Fred's Appliance Service

Repairman was neat, courteous and advised me of my problem. Honest about it.


Courteous, knowledgeable repairman




Review of Fred's Appliance Service

Polite and efficient. Took time to show me what was wrong with my washer motor and how he replaced it.


Great




Review of Fred's Appliance Service

I was very satisfied with the visit


Great




Review of Fred's Appliance Service


Excellent




Review of Fred's Appliance Service


Great Service and found my issue right away. Advised on what to do next.




Review of Fred's Appliance Service


Great sevice, Great tech




Review of Fred's Appliance Service


Great technician




Review of Fred's Appliance Service

Jeff was very knowlegable and professional.


Great service and always on time and very polite




Review of Fred's Appliance Service


Awesome repairman




Review of Fred's Appliance Service

Excellent service from representative


Great service and on time




Review of Fred's Appliance Service

Techs were very polite and answered my questions.


Great service.




Review of Fred's Appliance Service

Great service. Both men were polite (it counts), efficient, and well prepared. No complaints at all. Would contact your company again if needed.


Mrs




Review of Fred's Appliance Service


please send us info on our warranty




Review of Fred's Appliance Service

please send us info on our warranty for wall oven and frig. thank you


Response from Fred's Appliance Service:

Hello Edmund! I just sent you an email with your warranty information. Please let us know if we can be of further assistance. Have a great weekend! -The Fred's Team


Nice and knowledgeable




Review of Fred's Appliance Service


I very polit




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Pretty Impressive




Review of Fred's Appliance Service

He cane, he fixed, he was pleasant. Could not ask for more.


Great service




Review of Fred's Appliance Service


Amazing service on the phone and in person




Review of Fred's Appliance Service

They arrived just when they said they would and fixed my dryer in minutes!!!!


Service was good, very professional




Review of Fred's Appliance Service

No problems 🙂


Charlene Bradley/Brown




Review of Fred's Appliance Service

Great dervice


Jeff M.

Jeff M.

WASHER MAYTAG MVWC565FW Installed new part unit tested good

Near Voelker Ave, Euclid, OH 44123
Jeff M.

Jeff M.

WASHER MAYTAG MVWB850YG0 "Bearing have failed needs replaced. The unit is over seven years old there’s a good chance that tub might not come out easily. ; ordrng 1 W10435302 (bearing), used 1 SHIPPING (shipping and handling), and 1 W10435302 (BEARING) from stock"

Near Harmony Ln, Willoughby, OH 44094
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Customer complaint that unit is not making ice, ran ice maker error codes found e5(ice maker thermistor is bad) error, unit needs new ice maker ; ordrng 1 W11294907 (icemaker)"

Near Jefferson Dr, Walton Hills, OH 44146
Dan H.

Dan H.

DRYER ROPER RED4516FW0 "Customer complaint of no heat and timer is not working, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"

Near Egbert Rd, Walton Hills, OH 44146
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTE234GPS0 I remove some material from the plug to allow it to sit all the way inside the cabinet. The mounting screw was preventing the plug to fit flush on the dishwasher cabinet

Near Prouty Rd, Painesville, OH 44077
Dan H.

Dan H.

WALL OVEN KITCHENAID KEBS207SSS04 "Customer complaint that upper oven is not working and of chirping sound, chirping sound is coming from cooling fan, unit needs new cooling fan, upper element is not heating, found thermal fuse open, unit needs new thermal fuse; ordrng 1 WP8303972 (blower) and 1 WP8304452 (fuse-thrml)"

Near Claver Rd, University Heights, OH 44118
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 I Leveled the fridge unit tested good

Near Paradise Rd, Painesville, OH 44077
Brian M.

Brian M.

RANGE FRIGIDAIRE LGEF3045KFK "Cc of no stop beeping and error of f11 Found unit to have a none stop beep of f11 error Followed tech sheet Tech sheet advises to replace main control board Est only ; ordrng 1 5304495520 (kit) and 1 316419821 (overlay), used 1 SHIPPING (shipping and handling) from stock"

Near Hampton Cir, Aurora, OH 44202
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFI2568AES "CC that the door flap to the ice. Will need a main control. Cust can install the part. Cust does know there could be a core and knows what to do to return the control. ; ordrng 1 W10890094 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Linda Dr, North Olmsted, OH 44070
Corina B.

Corina B.

RANGE WHIRLPOOL WFE505W0JZ0 CC that the oven control is blank. Found the black wire to the terminal block it’s burnt. Replaced the wires and terminal block. Brought control back for return. Heated oven to 350*. Optest ok.; used 1 WPW10245259XXX (XXX DO NOT RESTOCK XXX) from stock

Near Sedalia Ave, Cleveland, OH 44135
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Customer complaint water in deli drawer again and frz is not cooling well and sounds like a jet taking off sometimes, compressor is very loud, confirmed temps were 47 ff and 38 frz, found ball of ice on top right frz evap, neither evap had frost pattern, spoke with bj, dye drier needs installed to determine leak location, noticed ff evap drip pan bowed, could allow water not to drain properly during defrost, customer upset with multiple visits for water in deli drawer; ordrng 1 W10276644 (compressor) and 1 W10836964 (pan-drip) and 1 WPW10143759 (dryer)"

Near Beech Creek Trail, Strongsville, OH 44149
David R.

David R.

WASHER MAYTAG MHW7100DW0 "Cc wet load at end of cycle. F8E3 error code, overflow. Blew through pressure hose, good, no blockage. Went through diagnostics , tested good. Ran a load of towels on normal, then switched over to drain and spin, ran whole cycle on max spin, load came out as dry as they possibly can be. Showed customer, customer said clothes will come out wetter than that, explained I had on max spin and that was the result. Looked over Service Pointer about wet clothes at end of cycle, W10913408, customers serial doesn’t apply. Everything is working as designed. Called techline to document. Joel, went over information, said sounds like everything is working functionally as should be, does not recommend replacing control, to go over load and detergent dispensing with customer, can also check owners manual."

Near Scenicview Dr, Broadview Heights, OH 44147
Joe O.

Joe O.

OTR MICROWAVE AMANA AMV2307PFS3 "Cc: burning smell, not heating, vibration noiseFound electrical burning smell. Unit pulling 8.2 amps. Checked wiring and control. Found no burning. Needs mag diode and capacitorMag shows out of stock. Office to reschedule; ordrng 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)"

Near W 5th St, Cleveland, OH 44113
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replaced seal. Ran diagnostics,opt test ok also level legs cause it has a costmetic damage on legs warranty would not cover cause the bought unit on clearance special found no leak"

Near Chestnut Ridge Rd, Elyria, OH 44035
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF736SDAF10 Replaced part for cust. Op test ok.

Near Hyannis Port Dr, Avon Lake, OH 44012
Corina B.

Corina B.

RANGE WHIRLPOOL WFE320M0ES2 "Unit was pulled out when arriving. Cust showed pop, sent pic. CC that the oven does not heat. Checked the terminal block, good. Checked the bake element, good. Checked the bake 0 volts when on. Will need a new control. ; ordrng 1 W11122560 (cntrl-elec)"

Near W 148th St, Cleveland, OH 44135
Corey L.

Corey L.

DRYER MAYTAG MEDE250XL0 "Customer complaint dryer makes a squeaking noise, confirmed, found pulley failed, quoted to replace with ts part, replaced pulley, op test good; used 1 4392067 (DRYER REPAIR KIT) from stock"

Near Schady Rd, Olmsted Township, OH 44138
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT970SAHW0 "Cc that the unit does not start. Found error code 2-2 No response from UI. Checked connection and found harness wire from main control to UI loose not connecting properly Replaced from surplus , part #W10898167. Ran calibration, pass. Op test ok."

Near Ashwood Dr, Avon Lake, OH 44012
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW2 Cc of unit not spinning Found error for overload and suds Ran auto test no issue found ran calibration OP Test Ok Advised on weight and soap usage

Near Claridge Ln, Aurora, OH 44202
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF989SDAB00 "Customer complaint of water leaking from around filter area, confirmed, found water leaking from filter connection, unit needs filter housing; ordrng 1 W11194438 (housing), used 1 SHIPPING (shipping and handling) from stock"

Near N Windsor Ct, Westlake, OH 44145
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG540H0AS1 Replaced harness wire. Preheat at 350* . Op test ok

Near Canterbury Rd, Avon Lake, OH 44012
Brian M.

Brian M.

RANGE KITCHENAID KFGD500EBS00 Installed glass door OP Test Ok

Near OH-303, Streetsboro, OH 44241
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Cc: low water pressure at dispenser, slow ice productionFound low water pressure to unit. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve. Op test ok"

Near Martin Luther King Jr Dr, Cleveland, OH 44105
Jason N.

Jason N.

REFRIGERATOR KENMORE 596.785738 "Cc unit died on him, also it’s not cooling Confirmed unit not cooling, compressor is not running. Compressor is hot, start relay only clicking. Compressor is seized up. Unit needs compressor. Customer not repairing at this time, estimate only."

Near Farmbrook Ln, Kirtland, OH 44094
Corina B.

Corina B.

DRYER WHIRLPOOL WGD8540FW1 CC that there is a loud noise and can not set settings. Advised cust the settings are default where you can not select setting temp on every cycle. Should cust which settings you can select. Could not duplicate the noise. Optest ok.

Near Harrison Dr, Brook Park, OH 44142
Joe O.

Joe O.

DRYER AMANA NED4655EW1 Cc: noiseFound debris stuck in the felt. Removed debris. Ran test cycle. Op test ok

Near Silver Rd, Garfield Heights, OH 44125
Corey L.

Corey L.

DRYER WHIRLPOOL MDE2300AYW "Customer complaint dryer squeaking, confirmed, found rollers failed, quoted to replace using ts parts, ok, replaced bearings, op test good; used 1 4392067 (DRYER REPAIR KIT) from stock"

Near Osborn Rd, Bay Village, OH 44140
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc not dispensing water/ice. Got here today, customer said everything is working. Checked over ice/water. Working correctly. Good. Op test ok"

Near Park Ln Dr, Strongsville, OH 44136
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFI2570FEZ06 "Cc unit not cooling, hasn’t cooled since plugged inConfirmed both compartments room temperature, compressor is running. Installed piercing valve, found low side in 20 in vacuum. Added refrigerant, could not detect a leak at this time. Advised unit needs a sealed system repair.; ordrng 1 W11209866 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10313899 (evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Wilson Mills Rd, Chardon, OH 44024
Jeff M.

Jeff M.

DRYER WHIRLPOOL MEDC465HWO I found the door switch partially faulty it still worked but it clicked twice. It was in the process of failing but I did find the heating element grounded in the fuse blown. Installed new part unit tested good ; used 1 WPW10569603 (DOOR SWTCH XXACADEMY RETURNX) from stock

Near Gladding Ave, Ashtabula, OH 44004
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc that the unit dispense water and ice intermittently and unit is loud. Found that the door is not pressing door switch. Also motor fan had ice all around shaft of motor loose,ordering parts needed ; ordrng 1 W11307224 (dor-fip) and 1 W11334745 (FAN) and 1 WP67006337 (blade- fan) and 1 WPW10287601 (seal)"

Near Stonefield Dr, Avon, OH 44011
Brian M.

Brian M.

WASHER MAYTAG MVWB865GW0 Cc unit is dead Found UI and control to be non responsive Replaced control and UI Ran auto test and calibration OP Test Ok

Near OH-88, Ravenna, OH 44266
Corina B.

Corina B.

DRYER WHIRLPOOL MEDX655DW1 Replaced the wire harness. Optest ok.

Near Stonington Rd, Parma Heights, OH 44130
Jason N.

Jason N.

DISHWASHER GE GDT580SSF7SS "Cc unit door not shutting, cannot start unit.Found unit door latch assembly broken. Unit needs door latch. Customer not repairing at this time, estimate only."

Near Lake Rd, Chardon, OH 44024
Jason N.

Jason N.

WASHER WHIRLPOOL WTW8040DW4 "Cc unit making noise and not draining / wet clothes Ran diagnostics, found codes f9e2 for water ring detected, pump drive, f0e3 for overload. Ran auto test, found clicking noise coming from drain pump. Pulled drain pump, found metal debris in impeller. Removed and reran auto test, no abnormal noise, unit draining normally."

Near Madison Rd, Montville, OH 44064
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL MEDB765FW0 Seal came of door took pictures will need to order is defective ; ordrng 1 WPW10354795 (seal-door)

Near Windbrook Dr, Elyria, OH 44035
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF560SEYM00 Installed ff door gaskets. Op test ok

Near Biltmore Ave, Cleveland, OH 44128
Joe O.

Joe O.

DRYER SAMSUNG DV45H6300EW/A3 "Installed thermal cut off, found idler pulley worn out. Replaced idler pulley. Op test ok; used 1 DC93-00634A (IDLER PULLEY4442) from stock"

Near Hendon Rd, Beachwood, OH 44122
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF302ESS02 Replaced the handle. Optest ok.

Near Cinnamon Blvd, North Royalton, OH 44133
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF520PADM7 "CC that the unit is not draining. Checked drain pump, cleared. Drain pump is running. Optest ok."

Near Amber Ln, Brecksville, OH 44141
David R.

David R.

RANGE WHIRLPOOL KSEB900ESS0 "Cc taking a long time to get to temp. Checked element, good. Checked connection to element, felt a little loose. Tightened everything up, made sure power was coming down to bake element, set to 350* tested, than set to 400*. Tested. Not getting up to temp. Found control not sending out 240, terminals power test good. Ordering control. 60 month warranty on control; ordrng 1 W11099664 (cntrl-elec)"

Near Legends Way, Grafton, OH 44044
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc water not coming out dispenser. Temps test good. Tested water coming from house and also all valves, good. Took off cover to reservoir, found frozen. Damper not closing all the way. Talk to techline, Ed, documentation systems down. Went over checking damper, also plugging up first 2 vents coming from air damper with foil tape. Ordering damper and reservoir. ; ordrng 1 W10801011 (reservoir) and 1 W11087463 (damper)"

Near Robson Rd, Grafton, OH 44044
Brian M.

Brian M.

RANGE WHIRLPOOL WFE320M0ES2 Cc unit will not heat Found both elements within range found unit getting power but control is not sending power to elements needs control and recommend replacing thermostat ; ordrng 1 W11122560 (cntrl-elec) and 1 WPW10181986 (sensor)

Near Dean Ct, Burton, OH 44021
Corina B.

Corina B.

WASHER AMANA NTW4516FW3 CC that there is a noise in a spin cycle. Ran diag no codes. Ran a manual agitate no noise. A spin a loud squealing noise. Called t/l Ed to stretch the splutch spring and to replace the motor. ; ordrng 1 W10890624 (motor-drve)

Near David Dr, North Olmsted, OH 44070
Jeff M.

Jeff M.

WASHER MAYTAG MHW5630HW0 Bello it’s not ripped needs motor that’s part of the service pointer motor needs replaced and there is water leaking out of the dispenser needs a new soap dispenser; ordrng 1 W11316600 (drawer) and 1 W11354541 (STATOR )

Near Lake Rd E, Madison, OH 44057
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Cc that the unit is not cooling. Check temp found Freezer 20* and fresh food section 45*. Called whirlpool tech line. Ask to replace compressor ran test 38 compressor speed plug in killer watt meter use wattage read 160 on 100 speed is not far over he said but there a restriction or compressor could be failing also customer has second to the fifth year on this parts and labor cover also ordering and extra part we accidentally broke senior tech bj ask for special tech for this job is a wide motion compressor ; ordrng 1 W10903340 (compressor) and 1 W11035643 (evaporator) and 1 W11129400 (bracket), used 1 SHIPPING (shipping and handling) from stock"

Near Bellerive Way, Avon, OH 44011
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SEYW00 "Customer complaint fridge fan keeps running and there is a noise, confirmed noise coming from damper not finding a position and continuously runs, unit needs damper motor; ordrng 1 WPW10257451 (damper), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Giel Ave, Lakewood, OH 44107
Dan H.

Dan H.

WASHER MAYTAG MVWC450XW4 "Customer complaint that unit would not advance passed sensing, ran diagnostics found f7e1(basket speed fault) error code, tachometer test shows optical sensor is not reading basket, bearings in gearcase are worn, unit needs new gearcase and shifter; ordrng 1 W11035747 (gearcase) and 1 WPW10006355 (actuator)"

Near Van Aken Blvd, Shaker Heights, OH 44120
Joe O.

Joe O.

WASHER WHIRLPOOL WTW7300DW1 "Cc: lid not closingFound lid broken and hinge putting force on the top of the lid. Needs lid; ordrng 1 W11101059 (lid18874), used 1 SHIPPING (shipping and handling) from stock"

Near Ingleside Rd, Shaker Heights, OH 44122
Jason N.

Jason N.

STACK W/D WHIRLPOOL WET4024HW0 "Installed wire harness and main control. Op test no good, unit still coding e4 for lid up. Called wp techline, Andy, if reed switch not closed with lid closed, lid magnet may have become demagnetized, unit need lid replaced.; ordrng 1 W11189136 (lid)"

Near Mentor Ave, Painesville, OH 44077
Jeff M.

Jeff M.

N/A N/A JSD2789GES The unit is not going to defrost cycle the heating circuit tested good needs new defrost control module which is discontinued; ordrng 1 61003990 (sub 61005988)

Near Castle Pines Cir, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC302ESS02 "Cc: beeping noise, door not shutting correctly, moisture build up between doorsFound mullion not sitting correctly, adjusted doors to raise mullion. Adjusted mullion heater to always on to keep moisture down between doors. Could not duplicate beeping. Op test ok"

Near Edgewood Rd, Pepper Pike, OH 44124
Jason N.

Jason N.

RANGE HOOD JENN-AIR n/a Installed bulbs in unit. Illumination returned. Op test good.

Near Jamie Dr, Painesville, OH 44077
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Customer stated an exchange is being done on this unit but the company hasn’t called back, Replaced parts listed and repaired evap line leak found on previous connection installed, held 29” vac for 15 and added 4.5 oz of r134a, pressures stable, frost pattern developing, op test good"

Near E 148th St, Cleveland, OH 44110
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "43* to 50* checked pressure 27 psi on high and low side. Low side 10” vacuum. Checked for a leak, could not find a leak. Called t/l, unit is non repairable."

Near Avon Belden Rd, Grafton, OH 44044
Dan H.

Dan H.

REFRIGERATOR GE GTE18ITHDRWW "Customer complaint that fresh food section door is not sealing and of frost build up in freezer section, found bottom of fresh food section door gasket hanging off of door, door gasket has pop spilled on it causing it to pull out of groove when opened, reinstalled gasket at bottom, unit is operating as designed"

Near Sprecher Ave, Cleveland, OH 44135
Jeff M.

Jeff M.

WASHER MAYTAG MVWB855DC2 The unit has a communications error code any pressure sensor error code the unit needs new control board and user interface; ordrng 1 W11112662 (console) and 1 W11112664 (cntrl-elec)

Near Rock Creek Rd, Chardon, OH 44024
Jeff M.

Jeff M.

REFRIGERATOR GE GFE26GMKBES The doors not closing the seals not ceiling there’s ice underneath the drawer I remove the ice. Door was able to close but it still was not ceiling I used my steam gun to make the gasket form.

Near Beechersbrook Ln, Madison, OH 44057
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 Cc: cloudy waterFound cloudy water from dispenser. Removed filter. Water cleared up. Needs filter

Near S Perkins Rd, Bedford Heights, OH 44146
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF520PADM7 Inside the junction box one of the wires were loose I redid the wire nuts unit came on and tested good

Near Mentor Ave, Painesville, OH 44077
Brian M.

Brian M.

WASHER MAYTAG MHW3505FW1 "Cc unit keeps getting error of f8e3 Found several codes stored f8e3, f3e1 Pressure sensor fault Pressure sensor is not within range Needs pressure sensor Also found drain hose to far down into drain Causing a slow drain out Advised customer on hose placement ; ordrng 1 W10448876 (Pressure sensor), used 1 Shipping from stock"

Near White Tail Dr, Aurora, OH 44202
Corina B.

Corina B.

WASHER MAYTAG MVWC565FW1 Replaced the agitator and screw. Ran a calibration. Optest ok

Near Coffinberry Blvd, Fairview Park, OH 44126
David R.

David R.

OTR MICROWAVE WHIRLPOOL WMH73521CS6 Replaced part. Tested. Heated. Op test ok

Near Admiralty Dr, Strongsville, OH 44136
Corey L.

Corey L.

N/A N/A KUDC10FXSS5 "Customer complaint dishwasher heating button not working, confirmed, ran diagnostics found stuck key error, cleared, heater circuit checks pass, unit needs control panel; ordrng 1 WPW10481130 (panel-cntl)"

Near Lake Rd, Rocky River, OH 44116
Joe O.

Joe O.

RANGE WHIRLPOOL WFG525S0HV0 "Cc: oven not lightingFound customer has splash guards in drawer under unit coming in contact with the electrode. Removed splash guards, unit started functioning. Tested multiple times. Op test ok"

Near Harvard Ave, Cleveland, OH 44122
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL W4TXNWFWQ02 "CC that there is frost on the back wall. Checked bimetal, continuity. Checked the heater, continuity. Turned the defrost timer on the 4.03 amps. Found the wire to the defrost timer not connected. (My fault, looked like the wire is wired into the timer. Optest ok."

Near Edgewater Dr, Lakewood, OH 44107
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Installed new ice maker , op test good"

Near Lancaster Dr, Brooklyn Heights, OH 44131
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 The units damper control is not opening needs a new damper control I did prop it open in the meantime so they don’t lose all their food; ordrng 1 WPW10594330 (control)

Near Clearview Dr, Conneaut, OH 44030
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW1 "Customer complaint that unit is not spinning properly, ran diagnostics found f0e5(off balance) error code, ran manual test cycle for high speed spin, unit spins, ran drain and spin with 7 wet towels, unit spun out, unit is operating as designed"

Near E 71st St, Cleveland, OH 44125
Corey L.

Corey L.

DRYER WHIRLPOOL WGD5000DW3 "Customer complaint dryer won’t start, confirmed, found door switch broken; ordrng 1 WPW10569603 (switch-dor)"

Near High Pkwy, Rocky River, OH 44116
Dan H.

Dan H.

OTR MICROWAVE KITCHENAID KMHC319ESS4 "Customer complaint that roast and bake functions are not working, confirmed, found convection fan circuit open, unit needs new fan/heater assembly and thermostat ; ordrng 1 W10599629 (thrmst-fix) and 1 WPW10571554 (chamber)"

Near Shannon Rd, Cleveland Heights, OH 44118
David R.

David R.

REFRIGERATOR WHIRLPOOL GB2FHDXWS08 "Cc freezing up at bottom. Has old style drain tube. 100% parts covered, customer will owe labor. Also customer middle center rail missing, wanted estimate for that. Had part on truck. Gave to customer, customer wants to try to install, if not will have us come back out to do it, do not order parts.; ordrng 1 WPW10671238 (rail-centr), used 1 SHIPPING (shipping and handling), and 1 W10619951 (TUBE-DRAIN) from stock"

Near Harbour Light Dr, North Royalton, OH 44133
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS970CIHZ00 "Installed new ice maker , op test good"

Near Huntington Rd, Shaker Heights, OH 44120
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDP370PAHB0 "CC that the cabinet is bowing. Found the cabinet not lining up with the tub. Will need a new cabinet, tub and rollers.; ordrng 1 8559928 (frame) and 1 W10266935 (tub assy) and 1 W10356268 (shell)"

Near Muriel Ave, Cleveland, OH 44109
Gabriel P.

Gabriel P.

WASHER GE GTWN2800D0WW Basement flooded need parts listed he’s going o take it with home insurance

Near Lear Nagle Rd, North Ridgeville, OH 44039
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL MSB2354GRW "Cc unit not cooling in ff section, ice buildup in freezerFound evaporator frosted and drain tube clogged. Cleared drain and defrosted evap. Op test good."

Near River St, Willoughby, OH 44094
Jason N.

Jason N.

DRYER KENMORE 110.628021 "Cc unit not dryingCustomer also stated the not does not shut off, even when door is open. Found door switch broken. Checked heat and airflow, unit has good heat, airflow weak at vent outlet. Vent tube length approx 10 ft. Vent tube is full of lint. Advised customer to have vent tube cleaned out or replaced. Replaced door switch using truck stock. Unit op test good. ; used 1 WPW10569603 (DOOR SWTCH XXACADEMY RETURNX) from stock"

Near Westport Ave, Euclid, OH 44123
David R.

David R.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc water leaking from front, just recently installed. Gasket not needed. Gasket on unit is good, checked. Adjusted front legs up. Ran cycle for 10 mins, good. Customer said when installed within the first couple of mins it was leaking. Everything checks good, drained. Op test ok"

Near Ordner Dr, Strongsville, OH 44136
Brian M.

Brian M.

DRYER WHIRLPOOL WED8500DC4 Cc unit will run for 5 min then shut off With half a load unit runs just fine but when adding more to (normal sized 7 towels) it motor over heats and shuts down Needs motor ; ordrng 1 W11105178 (Motor)

Near 2nd Ave, Kent, OH 44240
Brian M.

Brian M.

DRYER WHIRLPOOL WED9400SW2 Cc unit will not start Found unit to be plugged in. When hitting power it just beeps unplugged unit waited 30 seconds and plugged back in Unit turned on and heated just fine Checked all setting to make sure everything is functioning OP TEST OK

Near Sablewood Dr, Chagrin Falls, OH 44023
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTM354DSS5 "Cc: not washingRan test cycle. Unit filled, sump not spraying. Replaced sump assembly, ran test cycle. Placed water mat. Op test ok"

Near Coventry Rd, Shaker Heights, OH 44120
Jason N.

Jason N.

WASHER WHIRLPOOL MVWB835DW0 Cc unit rubbing noise and unit bouncing all over when in spin.Customer showed popFound unit not level. Leveled unit. Ran auto test and calibration. Op test good.

Near Mohawk Ave, Cleveland, OH 44119
Corey L.

Corey L.

WASHER WHIRLPOOL WFW6620HW0 "Customer complaint clothing balling up a jacket was done by itself and balled up so it couldn’t ring out, found jacket riding on door, found rear feet adjusted up and front was not so unit was leaning forward, raised feet to level, ran drain and spin cycle, jacket now moving in drum as designed, advised customer to add more than one item at a time, ran diagnostics found f0e1 load det during clean wash cycle, advised not to add clothing while using clean wash cycle"

Near Wascana Ave, Lakewood, OH 44107
Joe O.

Joe O.

WASHER WHIRLPOOL WFW5620HW0 "Cc: fl lo errorFound error code F8e1(valve failure). Ran quick test. Found low pressure on cold valve. Replaced water valve with part (w11316256) from surplus. Ran quick test, water pressure returned. Op test ok"

Near Exeter Rd, Cleveland Heights, OH 44118
Corey L.

Corey L.

RANGE WHIRLPOOL GW399LXUS06 "Customer complaint of clicking after cleaning, found ignition harness W11246369 failed, quoted to repair, customer does not want repair at this time since evidence of mice were also found in the unit; used 1 SHIPPING (shipping and handling) from stock"

Near Parkside Dr, Lakewood, OH 44107
Joe O.

Joe O.

WASHER MAYTAG MHW6630HW0 "Cc: f5e3 error code, machine shut down during cycleFound error code f5e3(unlock failure). Customer also stated the cycle after the error code occurred the unit shut down at 38 mins left. He stated it started right back up. Replaced latch. ran quick test, ran normal cycle, ran drain and spin. Op test ok"

Near Laurelhurst Rd, University Heights, OH 44118
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW0 Cc unit won’t power on after water backed up from drain and dumped over unit Found UI to be dead Needs Control and possibly a UI est only ; ordrng 1 W10919546 (console) and 1 W10920541 (cntrl-elec)

Near Unger Rd, Atwater, OH 44201
Corina B.

Corina B.

DRYER WHIRLPOOL WGD5300VW0 CC that the unit is not heating. Found the thermal fuse is open. Replaced the fuse from t/s. Optest ok. ; used 1 WP3392519 (THERMAL FUSE) from stock

Near Clearview Dr, Parma Heights, OH 44130
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG550S0HZ1 Replaced parts. Op test ok

Near Bellbrook Dr, Brook Park, OH 44142
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 When the installers took the door off they did not plug it back in. Uni op tesved good

Near Footville-Richmond Rd, Rock Creek, OH 44084
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Cc: freezing food in ff sectionFound temps at 39-42 degrees in ff section. Customer states it freezes on lower 2 shelves no matter what temp the fridge is set to. Found freezer is over stocked, not allowing air to circulate. Spoke with BJ he stated to block off a return vent, to limit air flow. Advised customer to allow room for air to flow, and mentioned about blocking off return vent. Customer is going to try both. Op test ok"

Near Acacia Dr, South Euclid, OH 44121
Dan H.

Dan H.

REFRIGERATOR JENN-AIR JCD2297KEY "Installed new air damper, op test good"

Near Euclid Heights Blvd, Cleveland Heights, OH 44118
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW1 Customer called Whirlpool and they dispatched us they need to call Home Depot they have an extended warranty. I explain to her that she needs to call Home Depot if she wants it to be under warranty

Near Footville-Richmond Rd, Dorset, OH 44032
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDPE234GPS0 Found left frame of tub by the hinge bulk out damage also top rails damage and middle rack damage customer is going to call the store for replaces do not order parts till we here back from customer unit may be dropped and they don’t want us to repair it they want new unit ; ordrng 1 W10914507 (track) and 2 WP8269145 (brckt-mtg)s and 1 WPW10195840 (positioner) and 1 WPW10546503 (adjuster) and 1 WPW10588165 (housing) and 1 WPW10681506 (tub-dishwr)

Near Kimerly Dr, Bay Village, OH 44140
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB965HC0 "Cc that the unit is not completing the cycles, turn unit on and it works for 2 min and then is shuts off. Ran diag no error codes. Ran calibration , pass . Ran auto test , pass. Unit is not getting cold water. ; ordrng 1 W11188329 (valve) and 1 W11246700 (cntrl-elec)"

Near Stowaway Cove, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Customer found out what’s wrong with freezer icemaker and fix it but he still had me diagnose it anyway everything working good

Near Ambour Dr, North Olmsted, OH 44070
David R.

David R.

RANGE JENN-AIR JDRP636HL00 "Replaced parts. Tested. No gas leaks. Tested. Good, op test ok."

Near Majestic Oaks Trail, Broadview Heights, OH 44147
Corina B.

Corina B.

DRYER MAYTAG MEDC400VW0 Replaced the door switch. Optest ok

Near W 38th St, Cleveland, OH 44109
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WSF26C3EXW01 CC that the unit is not cooling. Fz 30 ff 45-50. Found no frost pattern on the evaporator. Will need evap and drier.

Near Brookside Dr, Cleveland, OH 44144
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSRV22FVWH02 "Cc unit needs compressor.Found compressor relay just clicking, compressor seized. Recovered refrigerant, replaced compressor and uv dye drier using customer supplied part. Pulled system into a 29 in/hg vacuum for 15 min, held vacuum for 15 min, no change to gauges. Recharged system with 5.3oz of r134a. Unit starting to cool. Advised customer to allow up to 24 hrs for unit to return to normal temps."

Near Eagle Trce, Mayfield Heights, OH 44124
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replace parts, opt test ok"

Near Ambour Dr, North Olmsted, OH 44070
Corina B.

Corina B.

FREEZER WHIRLPOOL WZF34X16DW01 Replaced the control and harness. Brought core back for return. Optest ok

Near E 141st St, Cleveland, OH 44128
Gabriel P.

Gabriel P.

DRYER MAYTAG MGDB765FW0 Found no issue on unit seal. Op test ok

Near W 223rd St, Fairview Park, OH 44126
Joe O.

Joe O.

COOKTOP ELE KITCHENAID KCGS550ESS01 "Cc: grates sliding aroundCustomer stated it started a few months after the unit was installed. Customer states when grates get hot they just slide from the cooktop. Customer states they was not moving the pots and the grates would just slide, one time the customer was boiling water on the middle burner and the grate slipped forward. Customer installed new grates. Turned burner on, let grate warm up(did not use pots or water), grate does not seem to be slipping. Unit seems to be level. Called whirlpool tech line spoke with andrew, advised him of the issue. He transferred me to whirlpool safety. Safety stated they do not have any fix for it."

Near Richmond Rd, Beachwood, OH 44122
David R.

David R.

WASHER MAYTAG MHW6630HW0 "Cc logged on some cycles still coming out wet. Went through cycles and saw some had the Spin option turned off. Put into diagnostics, no error codes. Ran diagnostics step 12. All components working correctly. Ran a quick cycle all the way through with 3 large bath towels. When cycle was done, checked load. Good. Can always run an additional drain/spin if need be but make sure spin option is turned on. Op test ok."

Near Dania Dr, Independence, OH 44131
David R.

David R.

RANGE MAYTAG MGR6600FZ1 "Cc of broil, says that the broil with work intermittently, will come on but sometimes just goes off. Found out customer was trying to broil with the door open. Advised and went over owners manual. Door has to be shut in order for bake/broil to work properly. Tested out bake and broil. Good. Op test ok"

Near Webster Rd, LaGrange, OH 44050
Brian M.

Brian M.

WASHER MAYTAG MVWC465HW2 Cc unit not washing properly and seems to hung up on rinse Found water valve to be clogged and not allowing proper water flow Replaced water valve using truck stock Ran auto test and calibration OP Test Ok ; used 1 W11038711 (

Near Knapp Rd, Ravenna, OH 44266
Brian M.

Brian M.

MICROWAVE WHIRLPOOL WML55011HS2 Installed door OP Test Ok

Near Wilkes Rd, Atwater, OH 44201
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC415EW0 Gearcase leaking lots of oil and making loud noise gave estimate customer will not repair

Near Dover Center Rd, Westlake, OH 44145
Joe O.

Joe O.

WASHER MAYTAG MVWB765FW3 Cc: table cloth stuck under agitatorRemoved table cloth. Found agitator warped. Installed agitator. Ran auto test and calibration. Op test ok

Near W Mill Dr, Highland Heights, OH 44143
Corina B.

Corina B.

DRYER WHIRLPOOL WED9620HC0 CC that the unit turns off when opening and closing the door. Found the red wire backed out of the spaid connector. Reseated the wire. Opened and closed several times. Optest ok. Happens again to order the wire harness

Near Iowa Ave, Cleveland, OH 44108
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Customer complaint that unit is leaking, confirmed, found evaporator drain tube clogged, cleared, op test good"

Near Hillstone Rd, Cleveland Heights, OH 44121
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MRT311FFFH00 Installed new part unit tested good

Near Norwood Dr, Ashtabula, OH 44004
Jeff M.

Jeff M.

DRYER SAMSUNG DV350AEPXAA Installed new part unit tested good

Near W 9th St, Ashtabula, OH 44004
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KBFN502ESS02 "Customer stated since we were there ice had been being made, replaced housing to correct fill tube frozen issue, op test good, taking new control back for return"

Near Century Oaks Dr, Westlake, OH 44145
Corina B.

Corina B.

WASHER MAYTAG MVWB700VQ0 "CC that the unit will not finish a cycle. Ran a CO test ul came up. Found the basket is seized to the shaft. Will need a new tub, basket."

Near St James Ave, Cleveland, OH 44135
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Replaced ice maker that cust had. Cycled, optest ok"

Near Russell Rd, Bay Village, OH 44140
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Replaced the back roller. Optest ok.

Near Cedarwood Dr, Westlake, OH 44145
David R.

David R.

WASHER WHIRLPOOL WTW4855HW1 "Replaced part. Ran test diagnostics, good. Saw old cold valve solenoid was broken. Op test ok"

Near Lear Nagle Rd, North Ridgeville, OH 44039
David R.

David R.

WASHER FRIGIDAIRE FAHE1011MW0 "Found water on mat from left side. Pulled unit out a little bit from wall to check back while running. Put load inside, put unit on heavy duty for 10 mins, no leaks. Had front panel off, checked hoses, water valves, drain pump, tub seal, no leaks. Drained all water out, no detection of leaks. Ran a heavy duty cycle,ran the whole cycle. No leaks. Also had maintenance man there the entire time and had him look at things as well. No leaks. Unit test good. Let him know we can always send out another pair of eyes if need be."

Near Detroit Rd, Westlake, OH 44145
Corey L.

Corey L.

WASHER WHIRLPOOL WFC7500VW0 "Customer complaint the load she did after repair still will not spin out good, two or three large sheets loaded, load is about halfway up basket but balled up, customer stated it spins things out completely sometimes and other times it doesn’t and there is no specific reason when, ran drain/spin full cycle, called tl, advised trying different combinations of clothing together to balance, customer stated this happened after gfi was changed, 20 amp breaker installed, unable to duplicate the problem, unit is operating as designed"

Near W Schaaf Rd, Cleveland, OH 44109
Dan H.

Dan H.

DISHWASHER KITCHENAID KUDS35FXSS8 "Installed new control, user interface , and adjusters , op test good"

Near Harley Hills Dr, North Royalton, OH 44133
David R.

David R.

OTR MICROWAVE KITCHENAID KMHC319ESS4 "Replaced door. Tested, water for 1min. Heated, good. Op test ok"

Near Clifton Way, Avon, OH 44011
Corina B.

Corina B.

DRYER WHIRLPOOL MEDX655DW1 "CC that the dryer does not start. Checked power, good. Checked he fuses, good. Checked the connections to the motor, good. When testing the blue and white wire on motor, unit started running. Will need a new harness. ; ordrng 1 W10640711 (harns-wire)"

Near Stonington Rd, Parma Heights, OH 44130
David R.

David R.

DRYER WHIRLPOOL WED8600YW0 Cc of squeaking noise. Bad idler pulley. Replaced kit from t/s. Also cleaned all debris inside unit. Good. Tested. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock

Near Washington Ave, Lorain, OH 44052
Corina B.

Corina B.

RANGE HOOD WHIRLPOOL WVW51UC6FS2 Replaced the control. the blue wire to the old control is solder into the board. The blue wire is sticking out. Called t/l Joel to jump the blue and brown wire. Spliced the wires. Optest ng. The lights are not working and the fans switches are sticking and not turning off. Will need a new control and led light. ; ordrng 1 W10895848 (cntrl-elec) and 1 W11109591 (light) and 1 W11328754 (CONTROL)

Near Goulders Green, Bay Village, OH 44140
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF520PADM7 Replaced the float switch assembly. Optest ok

Near River Oaks Dr, Rocky River, OH 44116
Corina B.

Corina B.

RANGE KITCHENAID KSGG700ESS1 "Cust showed pop, sent pic. CC that there is spots on the cooktop. Found blemishes on the cooktop. Will need a new cooktop. ; ordrng 1 W10795406 (cooktop)"

Near Narragansett Ln, Bay Village, OH 44140
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Cc FF not cooling. Temps read 45* in FF and -2* in FZ. Damper closed. Put into diagnostics, tested damper, did not open. Saw connection loose. Took off and reconnected, started opening/close properly. Told customer to give 24 hours to return to normal temps. Op test ok"

Near Graybark Ln, Amherst, OH 44001
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 The unit is making ice just fine. Could not duplicate the noise customer was describing and the condensation underneath the ice bucket is normal I explain to them as the seasons change the humidity goes up which causes the inside of fridge to sweat where there are multiple seals keeping them warm and cold apart

Near Clearway Dr, Eastlake, OH 44095
Dan H.

Dan H.

OTR MICROWAVE KITCHENAID KMLS311HSS5 "Customer complaint that door squeaks and lights flicker sometimes, greased door hinges, did not see lights flicker, unit is operating as designed"

Near Ellsworth Dr, Strongsville, OH 44149
Dan H.

Dan H.

DISHWASHER KITCHENAID KDPE234GPS Installed new door gasket

Near Pearl Rd, Strongsville, OH 44136
Jeff M.

Jeff M.

WASHER AMANA NTW4516FW3 Installed new part unit tested good

Near Fullerwood Dr, Euclid, OH 44132
Corey L.

Corey L.

RANGE WHIRLPOOL WFE525S0HS1 "Replaced control, op test good"

Near Lynn Haven Rd, Parma Heights, OH 44130
David R.

David R.

DISHWASHER WHIRLPOOL WDT970SAHV0 Replaced part. Pivots on top rack missing/broken. Ordering out; ordrng 4 WPW10082853 (pivot-tine)s

Near Long St, Amherst, OH 44001
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit will not advance passed sensing, ran diagnostics no error codes found, started normal wash cycle, unit filled and began washing, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

Near Paulding Blvd, Brook Park, OH 44142
Dan H.

Dan H.

DRYER AMANA NED4655EW1 "Customer complaint that unit is taking too long to dry and not shutting off, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"

Near Sprecher Ave, Cleveland, OH 44135
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Installed new tub, unit is not installed, customer will install"

Near Manoa Ave, Brooklyn, OH 44144
Dan H.

Dan H.

WASHER MAYTAG MVWB766FW1 "Installed new latch, op test good"

Near Gates Mills Blvd, Cleveland, OH 44124
Jeff M.

Jeff M.

WASHER MAYTAG MHW5630HW0 Installed new part unit tested good

Near Fuller Ave, Euclid, OH 44123
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW Hook the unit up could not find an issue in tested good

Near Euclid Ave, Willoughby, OH 44094
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Cc not cooling properly. Same thing as last time, ice build up in FZ on evap. Couldn’t get control into diagnostics a few tries. Control not sending 120 to heater circuit, also ordering harness because we will have to steam all ice off anyway. ; ordrng 1 W11203924 (contrl-box) and 1 W11405276 (HARNESS WITH FUSE )"

Near Middle Ridge Rd, Lorain, OH 44053
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc: not making iceReplaced ice maker. Cycled ice maker, op test ok; used 1 4317943 (ICEMAKER) from stock"

Near Fowlers Mill Rd, Chardon, OH 44024
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed door swapped over components OP Test Ok Waited for customer so I caulked say I’m done but he didn’t hear me waited 10 min then left

Near Winagle Rd, Hiram, OH 44234
Jason N.

Jason N.

DRYER MAYTAG MED5630HC0 "Installed blower wheel. Ran dryer test, no abnormal vibration or noise. Op test good."

Near Nan Linn Dr, Richmond Heights, OH 44143
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Cc previous company tried to remove washplate and could not get spline off Removed spline Will need washplate and tub hub Customer will call whirlpool

Near Williams Rd, Diamond, OH 44412
Jason N.

Jason N.

MICROWAVE WHIRLPOOL WMH32519HZ4 "Cleaned up burnt area, applied touch up. Installed new support. Ran op test on 1 min timed. No arcing occurring, op test good."

Near Belrose Rd, Mayfield Heights, OH 44124