Dan H.

WRF560SEYB04 WHIRLPOOL REFRIGERATOR Customer complaint that water filter is not going into housing, installed water filter and purged waterline, op test good ; Job Cmpltd

Dan H.

WDT710PAYM5 WHIRLPOOL DISHWASHER Installed new upper rack track stops, op test good ; Job Cmpltd,

Dan H.

MQF2056TEW01 MAYTAG FREEZER Customer complaint that unit is leaking, found evaporator drain tube clogged, unut needs evaporator drain tube cleared, cleared evaporator drain tube, op test good

Dan H.

RF364LXMQ WHIRLPOOL RANGE Installed new oven temperature sensor, op test good ; Job Cmpltd

Robert A.

GE ICEMAKER ZDIS150WSSE Found no power to control, bin full of water, checked pump, no power out to unit, cycled power to pump, pump kicked on, power to unit, before bin was empty, pump stopped and unit shut down, disconnected unit, cycled power to pump, pump ran, drained all water, power to unit stayed on, needs drain pump asm; ordrng 1 W10825875 (DRAIN PUMP433.72), used 1 CREDIT (CONTROL BD), 1 CREDIT (SHIPPING), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/17 MON !,

Robert A.

FRIGIDAIRE REFRIGERATOR FFHS2322MWD Frz temp -2 deg, Jumped out stat, i/m not moving, forced advance of cycle, i/m cycled and filled, bad stat in i/m, needs i/mPlease quote and r/s; ordrng 1 241798224 (ICE MAKER119.47), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Robert A.

KITCHENAID REFRIGERATOR KFXS25RYMS4 Found i/m cycling constant, lost posittion, replaced i/m and harness, unit cycled and filled, op test ok; used 1 W10882923 (ICE MAKER ASSY92.80) from stock, Job Cmpltd,

Robert A.

KITCHENAID DISHWASHER KDFE304DWH0 Ran diognastics, no codes, water temp after fill 87 deg, need to run hot water in sink before starting unit, Good water flow, No codes, suggest using less soap, op test ok; , Job Cmpltd,

Tim G.

WHIRLPOOL REFRIGERATOR GI6SDRXXY07 Complaint of no cool. Checked unit and found the evap fan not running due to being blocked by ice. There was a lot of frost in the fz section due to door not closing all the way caused by the left rail/slide. Ran test 6 and found the defrost bimetal closed and the heater working. Cleared ice around the fan and tested, op test ng. Found the damper and the fan not turning on. Found no voltage to the fan. Unit needs main control. Quoted customer for repair and they declined due to cost.; , Job Cmpltd,

Tim G.

AMANA WASHER NTW4516FW1 Complaint that the unit is leaking. Checked unit and found the cold side of the valve cracked and leaking. Unit needs valve. ; ordrng 1 W11038711 (INLET VALVE ), schdld next appmnt for 7/17 MON

Gail V.

AMANA DRYER NED4655EW1 Complaint that the unit will not start. Checked unit and tried to turn drum by hand and found not turning. Checked blower wheel housing and found the blower wheel cracked in half. Unit needs blower wheel ; ordrng 1 WP694089 (wheel), schdld next appmnt for 7/17 MON !,

Tim G.

WHIRLPOOL REFRIGERATOR WRX988SIBM03 Complaint that the unit is not cooling properly in both sections. Checked previous cfc work done and the compressor to have a valve brazed on the lowside process. Placed lowside gauge on compressor and found in a 2" vac. Added half a charge and found improvement in the pressure and frost patteren. Spoke to EB and per him evac unit pull vac and charge due to just barley in a vac. Tech did as advised and watched vac and found a leak in the ff evap on the suction side. Unit needs ff evap. ; ordrng 1 W11116006 (EVAP), schdld next appmnt for 7/17 MON ! [***], saved tckt [SdLink

Alice M.

KDTE704DBL0 WHIRLPOOL DISHWASHER InstAlled parts listed. Op test ok. ; Job Cmpltd

Chad P.

GSS30C7EYB00 WHIRLPOOL REFRIGERATOR Found temps around 22 in fz and 40 in ff. Unit set to max cooling. Removed machien compartment cover. All checks good. Good heat on condenser. Found evap is frosted over however the heater was sweating. Wrapped copper wire around heater. Wire was warm to the touch. Unit appears to be running defrost and cooling at the same time. Shut unit down from power supply and restarted. Let run. Heater nno longer warm. Advised to monitor for 24 hrs. If cooling does not return to normal please contact us back

Paul H.

ATB2232MRB00 AMANA REFRIGERATOR Defrost drain was clogged, cleared obstruction,

Paul H.

PFE28RSHHSS GE REFRIGERATOR Replaced ice maker, waited for it to cycle, cycled, will take a couple of cycles to clear; Job Cmpltd

Paul H.

KRFF305EBS00 KITCHENAID REFRIGERATOR Supply valve was off, opened valve and reseated filter, water flow is good; Job Cmpltd,

Paul H.

NED4655EW1 AMANA DRYER , Support rollers were worn, replaced with T/S, tested, op test good; used 1 349241T (ROLLER KIT) from stock, Job Cmpltd

Paul H.

WRF736SDAM14 WHIRLPOOL REFRIGERATOR Observed quarter inch gap in FC gasket on top of door, found screw missing from FC door, cleared all frost and ice, found screw, reinstalled, proper seal now, op test ok.; Job Cmpltd

Paul H.

WDF560SAFW0 WHIRLPOOL DISHWASHER Found seal on dispenser door damaged, replaced dispenser, tested, op test ok; Job Cmpltd,

Jeff M.

GI6SARXXF05 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd

Chad P.

MFI2570FEZ02 maytag refrigerator Installed control. Advised to allow 24 hrs for water temp to lower. Op test ok. ; Job Cmpltd

Robert A.

MAYTAG WASHER MVWB765FW0 Found motor rubbing on plastic tub, raised unit, op test okNote the tub has a hole in it from motor rubbing; Job Cmpltd,

Tim G.

GE MICRO OVEN JVM1650BB003 installed lower interlock switch and tested, op test good. Advised the customer to keep the front of the cabinet and door clean and free of grease to prevent potenial fire. ; Job Cmpltd,

Tim G.

MAYTAG WASHER MVWB850YW0 Ran diognastics, found bearings loud, seal starting to leak, needs bearing kit, replaced bearings, ran diagnostic cycle, op test ok; used 1 W10435302 (BEARING105.51) from stock, , Job Cmpltd,

Robert A.

MAYTAG DISHWASHER MDB7709AWW2 Complaint, ui panel loose, keys not always responding, found screw inserts on panel crack/broken, ribbon cable discolored, needs uiPer svc pnter W10727550B, called wptl mark Auth for part only. S25453Sr. 7719520132Requets am; ordrng 1 W10811158 (UI PANEL), C, schdld next appmnt for 7/21 FRI !,

Tim G.

WHIRLPOOL DISHWASHER WDT720PADM2 Complaint that the outer door panel is dented. Ordering new panel and reschedule for 08/03 at the request of the customer. ; ordrng 1 WPW10644292 (panel), schdld next appmnt for 8/3 THU !,

Tim G.

MAYTAG WASHER MHW6000XW2 Complaint that the unit displays F8E2 dispenser motor error. Verified error and preformed the steps in the tech sheet. Found the linkage good and the motor resistance checking pin 1-3 at DI6 on the ccu at 1,500ohms (1400-1600 good). Tested the quick diagnostics and looked for the motor to move and return to position 1 (pre wash), op test good. Tested the unit in a normal wash after clearing the error and found good op and not able to duplicate the problem. Tech also advised the customer to use no more than 2tbls of detergent to prevent suds and that their water supply shutoff leaks a little when turned off. ; , Job Cmpltd,

Robert A.

WHIRLPOOL WASHER WFW9150WW00 Ran diagnostics, long drain, ran drain and spin, pump loud, replaced, ran diagnostic cycle, good, op test ok; used 1 WPW10730972 (PUMP155.00) from stock, , Job Cmpltd,

Corina B.

NAV5805AWW AMANA WASHER CC that it keeps dripping water into the tub. Will need a new water inlet valve. Gave cust est. Cust does not want to fix.

Corina B.

WTW7300DW1 WHIRLPOOL WASHER CC that the spin cycle does not work. Ran diag F0E3 overlaod, F0E5 off balance load. Ran test 51 auto and test 52 calibration. Found the basket was not centered. Centered the basket optest ok.

Chris H.

MDBH950AWQ MAYTAG DISHWASHER , Customer complaint that units door will not latch, closed door, door latched, tested several times, unable to duplicate issue, unit operates as designed

Chris H.

MVWB800VQ0 WHIRLPOOL WASHER Customer complaint that unit is not dispensing the bleach at the proper time, removed dispenser cleaned bleach dispenser, bleach stayed in, customer to monitor, if it persists order bleach dispenser; Job Cmpltd,

Dan H.

ATB2135HRQ AMANA REFRIGERATOR Customer complaint of water build up on fresh food section floor, found fresh food section door gasket torn and not sealing, unit needs new fresh food section door gasket, customer does not want repair at this time;

Dan H.

MVWX655DW0 MAYTAG WASHER Customer complaint that unit is not spinning water out of clothes, ran diagnostics found f0e2(oversuds) error code, ran drain and spun cycle with 6 wet bath towels, cycle completed, towels are barely damp, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent MEDX655DW1 MAYTAG DRYER Customer complaint that unit is not starting, started timed dry cycle, unit started, unit heated, good air flow out side, started auto dry cycle, unit started, unit heated, unit is operating as designed

Dan H.

KUDS35FXSS8 WHIRLPOOL DISHWASHER Installed new chopper blade, op test good ; Job Cmpltd

Jeff M.

KRSC503ESS00 KITCHENAID REFRIGERATOR Freezer section is -1 fridge section is 37° I was unable to determine an issue the unit was working properly upon arrival unit tested good. ; Job Cmpltd, saved tckt [SdLink\293994a.png], saved tckt [SdLink

Jeff M.

WDT720PADM2 WHIRLPOOL DISHWASHER I found that the float switch was engaged there is some food gunk underneath the float I cleaned it unit tested good; Job Cmpltd

Jeff M.

NTW4705EW0 AMANA WASHER Installed new part unit op tested good ; Job Cmpltd

Tim G.

MAYTAG DRYER MEDX655DW Complaint the unit will not start (motor just hums). Checked unit and found th drum to not turn. Pulled rear panel and blower cover and found obstructed. Cleared obstruction, op test good. ; Job Cmpltd,

Tim G.

HOTPOINT WASHER HSWP1000M4WW Complaint that the unit will not spin or agitate. Tested unit on a drain and spin ans found unit to not spin and the lid switch working properly. Removed power from unit to reset, op test ng. Checked the motor status and found good. Checked the timer and per the tech sheet when in spin or agitate contacts R14 and R15 should be closed but found open and not closing. Unit needs timer. ; ordrng 1 WH45X22698 (timer washer), schdld next appmnt for 7/17 MON !,

Chad P.

WMH76719CS5 WHIRLPOOL MICROWAVE Found interlocks failing. Replaced. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS

Robert A.

GE REFRIGERATOR GFE28HMHEES Found cond fan not running, no power, cycled power to unit, tested again, no power to fan, needs c/b and fan; ordrng 1 WR55X28074 (C/B) and 1 WR60X23363 (FAN COND), schdld next appmnt for 7/14 FRI ! [**],

Alice M.

PP9830DJ1BB GE COOK TOP Damage to front right burner, needs burner assembly replacement; ordrng 1 WB30T10133 (radiant element)

Paul H.

MFI2569VEQ1 MAYTAG REFRIGERATOR Unit cuts off and on, ice door repeatedly opens and closes, main control needs replaced; ordrng 1 WPW10310240 (cntrl-elec

Jeff M.

MMV4205DE3 MAYTAG MICROWAVE Incorrect control board was ordered I took the part number right off of the old board so we can order the correct part; ordrng 1 W11100598 (CONTROL

Robert A.

MAYTAG DISHWASHER MDB4949SDZ0 Installed pump, op test ok; Job Cmpltd,

Jeff M.

MVWC400VW1 WHIRLPOOL WASHER The transmission is not allowing them to agitate properly with gears inside the transmission are slipping I can hold the agitator as it agitates also the dogs for the agitator are broken

Robert A.

WHIRLPOOL DISHWASHER WDT720PADW2 Installed sump, ran diagnostic cycle, good, op test ok; Job Cmpltd,

Chad P.

MGR8800FZ0 MAYTAG RANGE Cc complaint that units control is freezing. When this happens the display freezes and the key pad will not respond. No stored faults. Cust states power must be reset to unit to get it to respond. Power checks good. Wiring checks good. Needs control replaced. ; ordrng 1 WPW10340325 (CONTROL), schdld next appmnt for 7/17 MON !, saved tckt [SdLink\294008a.

Corina B.

MVWB450WQ0 WHIRLPOOL WASHER Replaced the parts listed. Lid stays up. Ran a drain and spin. Optest ok.; Job Cmpltd

Jeff M.

WDT780SAEM2 WHIRLPOOL DISHWASHER The ui is peelin c pic. The unit needs a new ui. The control function tested good just the overlay; ordrng 1 W10911311 (UI)

Robert A.

WHIRLPOOL DISHWASHER WDT780SAEM1 Found door link broken, replaced, op test ok; used 1 8194001 (LINK) from stock, Job Cmpltd,

Corina B.

ADB1300AFW0 AMANA DISHWASHER CC that its not finishing a cycle. Ran diag, no codes. Ran a calibration. Ran a normal wash, its draining. Its working as designed. Optest ok. ; Job Cmpltd

Robert A.

ROPER WASHER RTW4640YQ1 Ran diagnostics, long drain, tested pump, just humming, needs pumpCust to let us know; used 1 WPW10276397 (PUMP ASM, DRAIN118.11) from stock, Job Cmpltd,

Jeff M.

GFE28HMHEES GE REFRIGERATOR I found that the freezer door was very difficult to open the left side railing bearings are missing. Needs new railings I took the rear of the machine apart found the drain tube is clogged I cleaned the drain tube and I also found frozen water inside the drawer of the freezer. And the ice maker is over filling ; ordrng 2 WR17X13170 (slide upper basket)s and 1 WR30X21783 (ICE MAKER

Corina B.

MVWC415EW1 MAYTAG WASHER CC that the unit is leaking. Found the cold water hose had a hole in the hose. Replaced the hoses from t/s. Ran a calibration and drain spin. Optest ok. ; used 2 WP89503 (HOSE 1234) from stock,

Corina B.

MFF2558FEZ01 WHIRLPOOL REFRIGERATOR CC that there is frost in the fz. Found the fz gasket is not touching the frame of the fz. Used steamer to steam gasket out. Optest ok.; Job Cmpltd

Tim G.

JENN-AIR REFRIGERATOR JCD2389GES Complaint that the unit is leaking from the ice maker. Checked and found the fill cup with solid ice in it. Cycled the ice maker and found when filling the valve is seeping causing the fill cup to freeze over. Unit needs valve. Quoted customer for repair and ordering valve. ; ordrng 1 61005626 (valve,water. 84.26), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/13 THU !,

Chris H.

WRF736SDAM13 WHIRLPOOL REFRIGERATOR Customer complaint that units water filter is stuck and will not come out, removed water filter, replaced, op test good ; Job Cmpltd,

Chris H.

MVWB700VQ0 MAYTAG WASHER Customer complaint that basement flooded and then unit displayed an F51 motor rps failure code, removed rotor it was full of water, stator rotor and rps sensor were submerged and are rusted, unit needs a new rotor, stator and rps sensor, qouted customer, customer does not want repair, will purchase new unit

Chris H.

MVWX655DW0 MAYTAG WASHER , Customer complaint that unit is going off balance, ran diagnostics found off balance load, cabinet is damaged on right side from basket hitting cabinet, had customer put in load, filled unit, ran drain and spin, unit began shaking and went out of balance suspension rods are good and have been replaced recently , spun basket by hand felt inner tub basket is bent causing the unit to go off balance, unit needs a new inner basket, confirmed with bb ordering part; ordrng 1 W10752719 (basket), schdld next appmnt for 7/14 FR

Tim G.

WHIRLPOOL OTR MICROWAVE WMH31017AS4 Complaint that the unit sparks from the top of the control area and has a electrical odor. Checked and found the diode to have what looks like shorted. Tech also checked the cap and found good across both sides but shorting from one terminal to itself. Unit will need the cap, diode, and line fuse. ; ordrng 1 W10138793 (fuse) and 1 W10492278 (diode) and 1 W10850446 (capactr-mg), schdld next appmnt for 7/13 THU !,

Chris H.

MVWB765FW0 MAYTAG WASHER Customer complaint that unit keeps tripping gfi recepticle, instructed customer unit should not be plugged into a gfi recepticle, found unit leaking from the gearcase which has rusted out the rotor and stator, unit needs a new gearcase, rotor, stator, clutch, confirmed with bb, ordering parts; ordrng 1 W10754158 (stator) and 1 W10754161 (rotor) and 1 W10754448 (clutch) and 1 W10811956 (gearcase)

Tim G.

KITCHENAID DISPOSAL KCDB250G4 Installed new disposal, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd, saved tckt [SdLink

Dan H.

MFI2266AES MAYTAG REFRIGERATOR Customer complaint that pantry lid and door shelf are broken and door gasket is torn, confirmed, unit needs pantry drawer track(lh), fresh food section door gasket and new chiller front; ordrng 1 W10165883 (TRACK) and 1 WP67006314 (CHILER F ) and 1 WPW10435969 (GASKET), schdld next appmnt for 7/14 FR MDBH945AWS0 WHIRLPOOL DISHWASHER Customer complaint that door will not close, confirmed, found door handle broken, unit needs new handle/latch assembly; ordrng 1 WPW10130695 (LTCH/HNDL ), 0 schdld next appmnt for 7/14 FR

Tim G.

WHIRLPOOL DISHWASHER WDP340PAFW0 Complaint that the unit fills but does not wash. Checked error history and found a 4-3 motor not running and 7-1 not heat errors. Checked the motor connection while in the self diagnostics test and found a loose connection at the motor. Unplugged and reconnected to find the motor to now work. Let ut finish test and tested a normal wash cycle, op test good. ; Job Cmpltd,

Tim G.

MAYTAG WASHER MVWX600XW2 Complaint that the unit's lid would not lock. Checked and found errors F5E3 lid unlock error and F5E1 lid up error. Tested the lock and found it to not function properly. Replaced the lid lock, ran a recal cycle, op test good. ; used 1 W10404050 (LATCH) from stock, Job Cmpltd,

Dan H.

WFG720H0AS WHIRLPOOL RANGE Customer complaint that control panel is melting, no model/serial tag on unit, per service pointer #W10668166 unit needs new overlay assembly and clip, ordering overlay clip included; ordrng 1 W10678666 (OVERLLAY), schdld next appmnt for 7/14 FRI

Dan H.

WRB322DMBW00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 47 degrees, freezer section temperature at 21 degrees, evaporator fan is running, partial frost pattern on evaporator, compressor and condenser fan are running, tapped system found at 25psi, unit needs new compressor ; ordrng 1 W10507884 (compressor ), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 7/14 FR

Dan H.

WDT720PADM2 WHIRLPOOL DISHWASHER New panel is damaged worse than orignal panel(see pics), need to reorder panel; ordrng 1 WPW10644292 (PANEL), schdld next appmnt for 7/13 THU

Dan H.

ABB2524DEW WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 42 degrees, freezer section temperature at 2 degrees, evaporator fan is running, good frost patten on evaporator, air damper opens and closes, condenser fan a nd compressor are running, unit is operating as designed

Dan H.

SF362LXSB0 WHIRLPOOL RANGE Customer complaint that oven is not heating, found saftey valve out of range, unit needs new gas valve, customer does not want repair

Chad P.

WMH32519FS0 WHIRLPOOL MICRO OVEN Installed control and sensor. Op test ok. ; Job Cmpltd

Chad P.

MDB6100AWW DISHWASHER WHIRLPOOL Installed rework and control. Removed kick plate ran normal wash and observed. Op test ok.

Chad P.

KDFE104DSS2 KITCHENAID DISHWASHER Installed control. Op test ok.

Chad P.

KSSS48QJT00 KITCHENAID REFRIGERATOR Found condenser fan not running. Used tape measure to turn blade. Fan took off and started to run. Motor is weak. Needs condenser fan motor replaced. Large built in. No access to fan from the front. Unit will need to be pulled. Two techs required

Chad P.

WRT316SFDW00 WHIRLPOOL REFRIGERATOR Found solder joint sill leaking. Repaired and charged. Verified pin hole did solder closed. Op test ok. ; Job Cmpltd

Chad P.

GD5RVAXVY05 WHIRLPOOL REFRIGERATOR Found comp coming on and off. Removed power from unit let sit for a few minutes. Tested comp. windings check good. Turned power back on. Comp statred and ran. Let unit run for several minutes. Issue did not return. Advised to monitor unit. Op test ok. ; Job Cmpltd

Chad P.

MVWB855DC MAYTAG WASHER Machine is not filling with water but in a test mode it will fill with water and mechanically everything works. control is not allowing it to cycle automatically needs a new control; ordrng 1 W10916649 (CONTROL

Chad P.

ET1PHKXPT02 WHIRLPOOL REFRIGERATOR The unit is not cooling properly I found that the compressor is drawing .84 A there's next to no frost pattern on the evaporator the start device is working properly the unit has a CFC leak

Chad P.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Found unit not defrosting. Froced defrost. No good. Removed back panel and checked bimetal and heater. Both check good. Wiring and power check good. Needs defrost control. Manually defrosted evap to try and give the cust some cooling. Advised to freeze bottels of water to assist unit in cooling correctly. ; ordrng 1 WPW10352689 (CONTROL),

Jeff M.

LDE7304ACE MAYTAG DRYER The unit is making a squeaking noise I took the machine apart I could not locate a damaged part I applied grease to the rear rollers and tensioner pulley unit tested good;

Jeff M.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd

Paul H.

MVWB855DC1 MAYTAG WASHER Ran diagnostics, f5e2 lid lock issue, ran auto test, lid did not lock, examined connection, good, no obstructions to latch, can hear control attempting to lock, needs latch assembly; ordrng 1 W10861642 (latch)

Paul H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Replaced gasket and leveled unit, good seal, op test ok.; Job Cmpltd,

Corina B.

WED4815EW1 WHIRLPOOL DRYER 7/7/17 16:47: CB there 7/7 FRI, 16:09 to 16:43, CC that the unit gets to hot. Found the vent is smashed. Advised the cust to get an rigid elbow for the vent. Cycled the dryer and the heater is cycling properply. Optest ok.; Job Cmpltd,

Corina B.

JGD3536BS00 JENN-AIR COOKTOP Replaced the parts listed. Optest no good. Called GS had me check the outlet, hot/ neutral are reverse. There was a contractor was here and reversed the wires. Checked to make sure its grounded. Turned cooktop on, Optest ok. ; Job Cmpltd

Corina B.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR , Replaced the part listed. Optest ok. ; Job Cmpltd,

Corina B.

A608 MAYTAG WASHER CC that the unit will not cycle. Called BB Removed the front panel and he said it needs a snubber. We do not have to proper tools to replace the part. Job Cmpltd

Corina B.

FGHC2331PFAA FRIGIDAIRE REFRIGERATOR Ff 46 fz fz 12 removed the evap cover, evap has a frost pattern threwout. Called BB and he said the ff top shelf is overpacked with food. Rearranged the food, advised cust to not overpack the shelfs. Optest ok.; Job Cmpltd,

Corina B.

MFF2558VEW2 WHIRLPOOL REFRIGERATOR CC that the ff is not keeping cold. Ff 45 fz 10 removed the evap cover, evap covered in frost. ran diag forced a defrost 4.19 amps on the defrost heater. Used steamer to steam evap. Replaced the jazz board from t/s. Brought core back for return.Programmed jazz board. Advised cust to keep unit off for 12 hrs to completely defrost the unit. Optest ok.; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd

Corina B.

WFG540H0ES0 WHIRLPOOL RANGE CC getting an error code f3e0. Checked oven sensor, 1000 ohms. Will need a new control and oven sensor. Called GS to order parts. ; ordrng 1 W10833885 (sensor) and 1 WPW10349742 (cntrl-elec), schdld next appmnt for 7/12 WED

Chris H.

NTW4600YQ1 WHIRLPOOL WASHER Installed new control, went to recalibrate, control sparked and shorted, control is receiving 120 volt, water valve has correct resistence, drain pump motor not showing correct resistence, ordeing drain pump motor and re ordering control, spoke with gs ordering parts,; ordrng 1 W10484681 (cntrl-elec) and 1 WPW10276397 (pump-water), schdld next appmnt for 7/13 THU

Chris H.

MDB4949SDZ MAYTAG DISHWASHER Appliance manager is out for the day, other team members cannot locate the part, i cannot locate the part, talked with bb, not rs office to do research ; Job Cmpltd WDF330PAHW0 WHIRLPOOL DISHWASHER Customer complaint that unit wouldnt start, and parts are missing, hooked up start box, panel illuminated, seems to be responding, unable to connect water to run full cycle, diagnostics no codes stored, tested unit the best i could without being installed, part missing is rinse aid cap, found exact cap on a damaged unit they are throwing away, installed cap, op test good ; Job Cmpltd

Chris H.

FFBD2408NSOA FRIGIDAIRE DISHWASHER Customer complaint that unit will not close, found hinges binding causing the lower inner door to depress the gasket too much, adjusted hinges, op test good

Chris H.

WTW7300DW1 WHIRLPOOL WASHER Customer complaint that unit keeps tripping the gfi recepticle, instructed customer that unit should not be plugged into a gfi recepticle, ran diagnostics found overload and off balanced load and loss of power, cleared codes, unit completed service cycle, customer needs a certified electrician to replace recepticle, unit is operating as designed; Job Cmpltd

Chris H.

MDB2200AWZ WHIRLPOOL DISHWASHER Customer complaint that unit is leaking from the tub, found unit leaking from the sump housing, part is showing as discontinued, unit cannot be repaired, customer to purchase new unit ; Job Cmpltd

Chris H.

WED5610XW1 WHIRLPOOL DRYER Customer complaint that unit takes a long time to dry, started unit on high heat timed dry, unit is heating, removed vent, found lots of lint lodged inside, customer needs to have venting cleaned out to the exterior vent, unit operates as designed ; Job Cmpltd

Chris H.

ALG643RAW WHIRLPOOL DRYER Customer complaint that unit is not heating correctly, ignited then flame wouldnt re ignite, found unit needs new gas coils, qouted customer, replaced coils from ts,op test good, customer has plastic style venting, advised this is a fire hazard and should be replaced with a solid metal or semi rigid style venting; used 1 279834 (COIL) Job Cmpltd

Chris H.

MVWC200BW0 MAYTAG WASHER Customer complaint that unit is leaving residue on the clothes, confirmed, found inner basket rusted causing the rust to stain the clothes, unit needs a new inner basket, qouted customer, customer does not want repair, wants to buy new unit,

Chris H.

MMV5208WS1 WHIRLPOOL MICROWAVE Customer complaint that unit will not start and has no power, found interlock switches broken, unit is receiving power, replaced switches from ts, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

Dan H.

WTW5900TW0 WHIRLPOOL WASHER Customer complaint that unit is not spinning out clothes, confirmed, found clutch slipping, unit needs new clutch; ordrng 1 285785 (CLUTCH) schdld next appmnt for 7/13 THU

Dan H.

WMH53520CS5 WHIRLPOOL MICROWAVE Customer complaint that light under unit will not shut off, confirmed, unplugged unit for a few minutes, plugged back in, control still contstantly sending 120vac, unit need new control; ordrng 1 W11100597 (CNTRL ), schdld next appmnt for 7/13 THU

Dan H.

MDB4949SDH3 MAYTAG DISHWASHER , Customer complaint that unit went dead right after installers left, control panel is unresponsive, found supply power cord disconnected, reconnected power wire, control panel lit up, started normal wash cycle, op test good,; Job Cmpltd

Dan H.

WDT720PADM0 WHILRPOOL DISHWASHER Customer complaint that customer ran unit 3 times and soap never dissolved, started normal wash cycle, unit filled, wash motor never started, wash motor recieving 120vac, unit needs new sump assembly, customer does not want repair;

Dan H.

WRX988SIBM01 WHIRLPOOL REFRIGERATOR Customer complaint of frost build up in freezer section, found screw stuck in fresh food section door gasket(see pics), removed, door gaskets are all sealing now, op test good ; Job Cmpltd,

Dan H.

WSSH300G0WW GE WASHER Customer complaint that conrol panel lights come on randomly and is leaking, unit unplugged when tech arrived, plugged unit in, watch control panel for a few minutes no light randomly lit, started normal wash cycle, no leaks found, cancelled cycle, watched unit sit in standby for 10 minutes, no light randomly lit, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

Dan H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees, freezer section temperature at 62 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, used power supply box, compressor started, let run 10 minutes, frost pattern improved, unit needs new start device, installed new start device, op test good, advised customer to allow 24 hours before restocking; used 1 8201786 (STARTER) Job Cmpltd

Dan H.

KDFE104DSS3 KITCHENAID DISHWASHER Customer complaint that unit is not cleaning dishes, placed glasses in corners of racks, started normal wash cycle, glasses filled, incoming water temperature at 90 degrees, advised customer to run hot water in sink before starting unit, found soap dispenser door not closing, unit needs new dispenser, installed new dispenser, op test good ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd

Dan H.

KOCE500ESS05 KITCHENAID MICROWAVE Installed new broil element plate and screws, op test good ; Job Cmpltd

Corina B.

PLHS67EESB9 FRIGIDAIRE REFRIGERATOR CC that its not holding temps. Fz 20 ff 46 compressor amp drawl is .83 amps. Condensor is clean. Removed the evap cover and the top of the evap is covered in frost. Will need a new evap. Cust does not want to repair

Robert A.

WHIRLPOOL RANGE WFG505M0BW1 Complaint, left front burner not always igniting, cleaned burner, tested several times, op test ok; Job Cmpltd,

Robert A.

WHIRLPOOL REFRIGERATOR WRV986FDEM01 Installed auger motor, op test ok; Job Cmpltd,

Corina B.

KRFC300EBS00 KITCHENAID REFRIGERATOR Replaced the left FF door. There was no part for the ff door. Cust had it directly come from whirlpool; Job Cmpltd,

Corina B.

NTW4605EW0 AMANA WASHER Ran diag fault codes lid lock, oversuds and motor speed basket. Replaced the lid lock and found the pulley laying on the floor the shield had a hole from where pulley fell off, from overloading the unit. Advised cust to use 1-2 tablespoons of detergent and 6-8 bath towels =1 load. Used the shield and the lid lock off of the t/s. ; used 1 W10838613 (LATCH), and 1 WPW10427633 (SHIELD) from stock, Job Cmpltd

Tim G.

WHIRLPOOL DRYER WED4815EW1 Complaint that the unit is not running. Checked and found when starting the unit a loud grinding sound from the blower housing. Removed panel and cover and found a Allen key in the blower housing. Removed and tested, op test good. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,

Corina B.

MDB7749SBM3 MAYTAG DISHWASHER Replaced the control panel. Ran a calibration. Optest ok

Chris H.

MDB7749SBM1 MAYTAG DISHWASHER Installed new panel, op test good ; Job Cmpltd

Chris H.

MGR8700DS2 MAYTAG RANGE Customer complaint that unit is not heating properly and that the burners are too high, customer is basing this off a metal thermometer, started unit on bake at 350, unit heated temp at 330, calibrated temps on control, retested, op test good ; Job Cmpltd

Chris H.

WRF992FIFM00 WHIRLPOOL REFRIGERATOR Customer complaint that units ff section is not coollind properly, ff temp at 48 frz temp at 0, ff evap is covered in ice build, temps are set to close to freezing, corrected temps, steamed out evap, op test good ; Job Cmpltd

Chris H.

WRF757SDEM01 WHIRLPOOL REFRIGERATOR Customer complaint that unit was not making ice, ice bin is full, found frost build up on right side of freezer from drawer not being closed all the way, explained to customer that if temps are to high in the freezer the icemaker will not make ice since its temps will be higher as well, instructed to make sure freezer drawer is shut all the way, op test good ; Job Cmpltd

Tim G.

MAYTAG DRYER MGDC215EW2 Installed new switch, op test good sound now gone. ; Job Cmpltd,

Chris H.

WDT720PADW2 WHIRLPOOL DISHWASHER , Customer complaint that unit sometimes has water in the bottom of the unit, drain pump is operating and free of debris, found drain hose lower then the garbage disposal allowing water to flow back into machine, corrected drain hose, op test good; Job Cmpltd,

Chris H.

MVWX655DW1 MAYTAG WASHER , Customer complaint that unit was just humming, stated he filled unit with hose then it started working, unit was in a continuous drain cycle, ran diagnostics found over suds condition and hot cold reversed, corrected hoses, advised customer on proper load size and soap usage, unit is operating as designed; Job Cmpltd,

Jessica S.

WRB322DMBB00 WHIRLPOOL REFRIGERATOR , Installed new door hinge and closer, op test good ; Job Cmpltd

Chris H.

JJW9630DDS JENN-AIR RANGE Customer complaint that unit is displaying a 4d21 error code, error code is fan speed low rpm error, lower fan is operating,upper fan is receiving power, unit needs a new upper cooling fan, confirmed with bb, ordering part ; ordrng 1 WP74008383 (fan- tange ), schdld next appmnt for 7/13 THU

Dan H.

GD5YHAXNL03 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 60 degrees, freezer section temperature at 37 degrees, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, compressor amp draw at 1.6amps, condenser is clogged with dust and debris, condenser needs cleaned and thermostat, customer does not want repair at this time, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line

Jessica S.

MVWX655DW1 MAYTAG WASHER Customer complaint that unit is leaking, ran diagnostics no error codes found, ran manual test cycle, opened valves, filled tub, started drain pump, no leaks found, unit is operating as designed ; Job Cmpltd,

Dan H.

KBFS25EWMS3 KITCHENAID REFRIGERATOR Customer complaint that unit is leaking water, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good, drain tube covered per Special Project S38253; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

Dan H.

GTS18KBMBRBB FRIGIDAIRE REFRIGERATOR Customer complaint that unit is leaking, found evaporator drain tube clogged, cleared evaporator drain tube, op test good ; Job Cmpltd

Dan H.

WRS325FNAH01 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 54 degrees, freezer section temperature at 15 degrees, evaporator fan is running, evaporator has good frost pattern, compressor and condenser fan are running, compressor amp draw at 1amp, condenser is clean, door gaskets are sealing, spoke to bb suggested customer fill empty space in fresh food section and freezer section with jugs of water to seek if that helps unit maintain temperature, will call customer tomorrow to get results; Job Cmpltd

Dan H.

KDTM354DSS4 KITCHENAID DISHWASHER Customer complaint that soap dispenser door is not opening, found dispenser door gasket binding door shut unit needs new dispenser, installed new dispenser, op test good ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd

Dan H.

WFG515S0EW1 WHIRLPOOL RANGE Installed new main control board, op test good ; Job Cmpltd,

Dan H.

WRB322DMBW00 WHIRLPOOL REFRIGERATOR Recovered refrigerant, installed compressor and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd

Corina B.

WFG505M0BW WHIRLPOOL RANGE Replaced the parts listed. Unit is not hooked up. ; Job Cmpltd MVWB835DW1 MAYTAG WASHER CC that there is excessive vibration. Ran diag no codes. Ran a rinse and spin. Could not duplicate the problem. No vibration. Optest ok.; Job Cmpltd,

Corina B.

WTW8700EC0 WHIRLPOOL WASHER CC that f5 keeps flashing. Plugged unit in and f5 keeps flashing. Will not go into diag. Called BB to order a main control and lid switch. ; ordrng 1 W10812415 (cntrl-elec) and 1 W10861642 (latch), schdld next appmnt for 7/12 WED

Corina B.

WRF990SLAM00 WHIRLPOOL REFRIGERATOR Found an ice build on the back of the left hand of the ff. Found sevice pointer W10739305 to replace the Valero seal and the adapter. Called BB to order parts. ; ordrng 1 W10612142 (adapter 7568) and 1 W10739629 (gasket 716), schdld next appmnt for 7/12 WED

Corina B.

MEDX6STBW1 MAYTAG DRYER CC that the dryer will not start. Found the start button is knocked off. Re-installed the start button. Plugged unit in and cycled the unit. Optest ok.; Job Cmpltd

Corina B.

WFC340S0EW0 WHIRLPOOL RANGE Replaced the parts listed. The oven light does not work. Found the door switch is open. Called BB to order part. Atten erian maintenance when shipping part. ; ordrng 1 9757238 (switch-door), schdld next appmnt for 7/11 TUE

Corina B.

WDF560SAFM1 WHIRLPOOL DISHWASHER Replaced the inlet valve. Did not run unit, its not hooked up. ; Job Cmpltd

Chris H.

JGB650SEFSS GE RANGE Customer complaint that units center burner flame doesnt burn evenly, found center burner head dirty, cleaned burner head flame is now even, op test good ; Job Cmpltd, FGHS2655PF4 FRIGIDAIRE REFRIGERATOR Customer complaint that unit is dispensing crushed ice occasionally when set to cubes and the the ice comes out fast, confirmed crushed ice complaint, solenoid checks good, fault is in ice crusher, ordering complete bin, confirmed with bb; ordrng 1 241860810 (ice container assy), schdld next appmnt for 7/11 TUE

Robert A.

KITCHENAID REFRIGERATOR KFIS27CXMS5 Complaint, not making ice, freezing food in ff, moisture in ff, frz -1, ff27Needs facia kit per svc pntr R8178796-A, i/m cycled and filled on its own, Ran diagnostics, damper failed, needs damper; ordrng 1 W10323239 (FACIA KIT) and 1 WPW10247377 (DAMPER), schdld next appmnt for 7/13 THU ! [**], saved tckt [SdLink\294131a.png], saved tckt

Chris H.

MTB2156GEB WHIRLPOOL REFRIGERATOR Gasket was not cooperating, right on last corner install, door liner cracked, part is discontinued, gs will look into it ; schdld next appmnt for 7/12 WED

Robert A.

WHIRLPOOL DISHWASHER MDB7749AWB1 alled wptl rick, auth for panel part only. Auth. S25453Sr 7719503615Replaced panel, op test ok Please refund difference; Job Cmpltd,

Chris H.

PVM9179SF1SS GE MICROWAVE Installed new door, op test good; Job Cmpltd

Tim G.

MAYTAG DRYER MEDX655DW1 Complaint that the start switch is loose. Checked and found the switch was not locked into place causong the switch to be pushed in completely in. Reinstalled switch, op test good. ; Job Cmpltd, s

Tim G.

KITCHENAID COOK TOP KCGD500GSS00 Installed new cooktop, op test good. ; Job Cmpltd,

Chris H.

WFG515S0EW0 WHIRLPOOL RANGE Customer was unable to remove glass light cover in oven to replace bulb, removed cover, unit is under aarons warranty confirmed with gv, op test good ; Job Cmpltd

Chris H.

JGS9900BDB WHIRLPOOL RANGE Installed new parts, op test no good, found one broken wire, fixed, still tested no good, found contacts on spark module intermittently making contact, adjusted all contacts, op test good ; Job Cmpltd

Chris H.

NED4655EW1 WHIRLPOOL DRYER Customer complaint that unit is not starting, found unit is not receiving voltage, found breaker tripped, reset breaker had 240 volts at back of unit, if problem persists customer will need to contact a certified electrician, op test good; Job Cmpltd

Robert A.

WHIRLPOOL REFRIGERATOR WRX988SIBM0rz0 ff52, found ff evap frozen, ran diognastics, fan not running, thermistor open, needs fan, harness, thermistor kit; ordrng 1 W11087438 (FAN/THERMISTOR/HARNESS), schdld next appmnt for 7/12 WED ! [**],

Robert A.

AMANA WASHER NFW7200TW Found unit not draining, lines clear, pump just making noise, needs pumpDrained water watched spin, good; ordrng 1 WPW10175948 (PUMP123.10), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/12 WED !,

Robert A.

WHIRLPOOL WASHER LSQ9030PQ0 Found drain pump leaking, center shaft of trans spins free, needs trans, spin tube damaged, , adj dogs (smooth) clutch greasy; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 80040 (agitator dogs) and 1 W10820043 (BASKET DRIVE) and 1 WP21366 (NUT) and 1 WP3363394 (PUMP) and 1 WP389140 (DRIVE BLOCK), schdld next appmnt for 7/12 WED ! [**],

Robert A.

MAYTAG WASHER MVWX655DW1 Ran diagnostics, sensor fault, checked connection, found cap unplugged, reconnected, ran recal cycle, good, ran spin, good, op test ok; Job Cmpltd,

Dan H.

RF364LXMQ WHIRLPOOL RANGE Customer complaint that unit is overheating, ran diagnostics found f3e2(bake/broil over range) error code, oven temperature sensor measures at 2700 ohms, should be 1100 ohms, unit needs new oven temperature sensor ; ordrng 1 WPW10181986 (oven temperature sensor ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/11 TUE

Robert A.

WHIRLPOOL REFRIGERATOR WRF540CWBB01 Installed frz light switch, op test ok; Job Cmpltd,

Dan H.

LGGF3043KFB FRIGIDAIRE RANGE Customer complaint that oven is not heating, started bake for 350 degrees, oven burner did not light, ignitor barely glowing, ignitor recieving 120vac, unit needs new ignitor, installed new ignitor, op test good ; used 1 12400035 (IGNITOR ) from stock, Job Cmpltd

Robert A.

FRIGIDAIRE DRYER AGQ7000ES1 Founf e68 code, stuck key, cleared code, tested keys, ran unit unit running and heating, cust states that unit will run, but stops and flashes code, needs uiCust to let us know; ordrng 1 134557200 (pc board202.89), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,job compltd

Dan H.

FPID2497RF1A FRIGIDAIRE DISHWASHER Customer complaint that unit is not draining, started normal wash cycle, cancelled cycle after unit filled, unit drained, repeated several times, with same results, unit is operating as designed ; Job Cmpltd

Robert A.

WHIRLPOOL REFRIGERATOR WRF535SMBM00 Ff38, frz-5, comp and fans running, ice bin full, i/m cycled on its own, found ice in frz from door not sealing, reset door, checked all seals, good, op test ok; Job Cmpltd,

Robert A.

KITCHENAID REFRIGERATOR KFCO22EVBL5 Found a piece of ice stuck in teeth, removed, i/m cycled on its own, stripper broken, low water supply causing small cubes, plastic supply line should be replaced with copper line, saddle valve should be replaced with inline valve for proper water supply bypassed filter, no change, needs line and valve replaced, replaced ice maker, op test ok; used 1 W10884390 (ICE MAKER ASSY82.39) from stock, , Job Cmpltd,

Dan H.

25379152990 KENMORE REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 59 degrees, freezer section temperature at 7 degrees, compressor and condenser fan are running, evaporator fan is not running, evaporator has good frost pattern, evaporator fan recieving 120vac, flicked evaporator fan, evaporator fan started, unit needs new evaporator fan motor, customer does not want repair;

Robert A.

GE DRYER GTD65EBSJ0WS Installed and programmed control sent to cust, op test ok; , Job Cmpltd,

Dan H.

KRFC300ESS01 WHIRLPOOL REFRIGERATOR Customer complaint of frost build up in freezer section, floor in front of unit scratched prior to refirgerator diagnosis(see pic), no air leaks in cabinet, fresh food section doors are sealing, freezer section door is sealing, unit is operating as designed ; Job Cmpltd

Dan H.

WDT720PADM2 WHIRLPOOL DISHWASHER Installed new door handle hardware and handle, op test good ; Job Cmpltd

Robert A.

Dan H.

WFE515S0ES0 WHIRLPOOL RANGE Installed new outer oven door glass, op test good ; Job Cmpltd

Dan H.

WFE515S0ES0 WHIRLPOOL RANGE Installed new outer oven door glass, op test good ; Job Cmpltd,

Dan H.

WFE515S0ES0 WHIRLPOOL RANGE Installed new outer oven door glass, op test good ; Job Cmpltd

Dan H.

WRT541SZDM00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not making ice, found ice maker not plugged in, plugged in ice maker, ice maker cycled and filled, op test good ; Job Cmpltd

Dan H.

WDT720PADM2 WHIRLPOOL DISHWASHER New door panel came with dent and waso black, unit needs new stainless steel door panel; ordrng 1 WPW10644292 (PANEL), schdld next appmnt for 7/10 MON

Dan H.

WFE515S0ES0 WHIRLPOOL RANGE Installed new drawer panel, op test good ; Job Cmpltd,

Dan H.

WFE515S0ES0 WHIRLPOOL RANGE Building manager states unit is not damaged and does not needs repair, also unit is occupied and he does not have permission to enter so no pics available; Job Cmpltd

Dan H.

Tim G.

WHIRLPOOL DISHWASHER Complaint that the unit is not washing and is not disolving the deterget packet. Checked and found a F7E1 no heat. Tested unit in normal wash and found the unit to not run. Checked and found no power to motor. Checkd the board and found Fuse 8 open on the control causing the motor to not run. Unit needs control and sump asm. ; ordrng 1 W10854231 (cntrl-elec) and 1 WPW10671941 (pump&motor), schdld next appmnt for 7/13 THU 11-2,

Tim G.

WHIRLPOOL REFRIGERATOR WRT318FZDW02 Installed new compressor and drier. Pulled and held a 28"vac for 20mins (no change). Recharged the sys with 3.7oz of 134a, op test no good. Compressor ran for about 10mins unit began to cool and the compressor shut down very hard. Unplugged unit and checked between start, common, and run to find good resistance and nothing to ground. Tried to use start box after waiting 10mins for the pressures to equalize and found the compressor to have a locked rotor. Spoke to Gs no one stocks compressor. Customer contacting the consumer line and lowes. ; ordrng 1 W11092625 (COMPRESSOR), schdld next appmnt for 7/14 FRI ! [***],

Tim G.

FRIGIDAIRE REFRIGERATOR FFHS2311LBPA Complaint of chrushed ice all the time. Checked and found the ice bin lever under the solenoid asm causing the flap to not open. Repositioned, op test good. ; Job Cmpltd,

Tim G.

GE OTR MICROWAVE PVM9195DF1BB , Installed door customer provided, op test good. ;, Job compltd

Tim G.

WHIRLPOOL MICROWAVE WMH53520CS5 Installed control and socket, op test good. ; Job Cmpltd,

Tim G.

WHIRLPOOL DRYER Complaint that the unit take two cycles to dry. Checked unit and found to heat. Checked the wiring to the cord and found L1 or L2 with a different type of screw and loose. Used correct terminial bock screw and tightened, op test good. ; Job Cmpltd,

Tim G.

KitchenAid gas cooktop KCGD500GSS00, installed new cooktop , op test good.

Tim G.

MAYTAG REFRIGERATOR M1BXXLZYB00 Installed drain pan and washer, op test good.; Job Cmpltd,

Tim G.

WHIRLPOOL OTR MICROWAVE WMH53520CS5 Installed new control, op test good. Tech has board for core return; Job Cmpltd,

Tim G.

GE DRYER GTDP200EF1WS Complaint that the unit will not start checked and found the timer knob shaft broken caused by the timer binding. Unit will need a timer and timer know. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Customer doesnt want to repair unit due to cost. ; , Job Cmpltd,

Robert A.

AMANA DISHWASHER ADB1300AFB1 Ran diognastics, no codes, water temp after fill 74deg, need to run hot water in sink before starting unit, watched cycle, heater is working, excess sudds in unit, op test ok; Job Cmpltd,

Robert A.

MAYTAG REFRIGERATOR MFC2062FEZ00 Recovered refrigerant, replaced comp and drier, pulled 28"vac w/pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd,

Robert A.

WHIRLPOOL WASHER WTW7300DW1 Installed console and housing, ran test 51 and 52, good, op test ok; Job Cmpltd,

Robert A.

WHIRLPOOL DISHWASHER KUDP01FLSS3 nstalled railes and gaskets, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Robert A.

KITCHENAID DISHWASHER KUDS01FLSS0 Removed kick plate and outer door panel, leveled and ran unit, good, talked w/cust, cust filling both cups, needs to use less soap, 1/2 of 1 cup, the small one empty, no leak found, op test ok; , Job Cmpltd,

Robert A.

WHIRLPOOL COOK TOP W5CE3024XB00 Found hot indicator on, checked all elements, reset connections, light is off tested burners, light came on, watched, light went out, op test ok; Job Cmpltd,

Tim G.

KITCHENAID REFRIGERATOR KRMF706ESS01 Customer now getting frost on the other side of the fz section. Checked and found the seal good all around. Called and spoke to Chris at techline sr# 7719481653 who found another service pointer W107558831B that states to add a bead of silicone around the liner of the fz. Due to gray interrior the silicone needs to be clear. Ordering silicone. ; ordrng 1 8201711 (adhesive), schdld next appmnt for 7/12 WED 8-11,

Robert A.

KITCHENAID DISHWASHER KUDS35FXSS3 Installed rollers, op test ok; Job Cmpltd,

Robert A.

KITCHENAID DISHWASHER KUDS35FXSS3 Installed rollers, op test ok; Job Cmpltd,

Tim G.

WHIRLPOOL DRYER WED49STBW1 Complaint that the unit is making noise when running. Checked unit and tested on a high heat timed dry. Unit was ran for more than 15 mins and no sound was heard by tech or customer. Customer stated they would record the sound if it should happen again. Unit at normal op. ; Job Cmpltd,

Tim G.

WHIRLPOOL REFRIGERATOR GZ25FSRXYY2 Complaint that the unit is not making ice. Checked and found the ice maker cycling over and over without filling. Replaced ice maker due to failed module, op test good. Customer to change the water filter. ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,

Tim G.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 Installed evap and compressor. Pulled and held a 28"vac for 20mins. Recharged system with 5.25 oz of 134a. Found good frost pattern, op test good. ; Job Cmpltd, s

Tim G.

MAYTAG REFRIGERATOR MBF2258XEB3 Complaint that the unit is leaking water and there is ice on the fz floor caused by the grommet style drain. Installed new drain kit and cleared drain and ice, op test good. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

Tim G.

MAYTAG WASHER MVWX655DW1 Customers complaint is that the unit has a dent on the outside cabinet of the unit. Checked and found a dent on the lower front of the unit. Customer states that the installer caused the dent that the customer checked the unit before it was brought into the home. Unit will need outer case. Customer stated that he doesnt want to go through the hassel of swapping cabinets. Tech refereed customer to the consumer line as well as home depot delivery as he was under the impression that we were coming out from home depot to issue a rebate or new unit. ; Job Cmpltd,

Tim G.

KITCHENAID DISHWASHER KUDS30FXWH3 Complaint that the unit caught fire when running. Checked unit (uninstalled in garage) and found the main control where the power supply connects to caught fire due to unknown reason. Checked the pigtail wiring and found no signs of heat or arching. Unit will need the main control and wiring harness. Called the safety team and spoke to Lynn sr# 7719417559 who stated that someone from whirlpool will be back in touch with the customer if they do not want to go forward with the repair. Spoke to customer, they do not want the unit repaired and will wait for whirlpools call. ; Job Cmpltd,