We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Parma Heights, OH 44130
David R
Job Details:
08/18/2023
"Cc unit leaking a small area in FF section. Took pics of where customer said leaking is happening, top shelf. Replaced control, thermistor and heater. Whipped up all water and condensation. Adjusted evap pan underneath. Tested. Good. Op Test Ok."
We serviced a
AMANA WASHER
Model NTW4519JW
Near Atwater, OH 44201
Brian M
Job Details:
08/18/2023
Cc no cold water Installer had hot and cold reversed Fixed installation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Garrettsville, OH 44231
Brian M
Job Details:
08/18/2023
Fixed installation issues
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near North Ridgeville, OH 44039
David R
Job Details:
08/18/2023
"Customer said when she puts unit on hot, she will open up and feel cool water, when she puts its on cool she will fill hot water. Advised customer that once unit starts, that you do not need to go in to feel water, water temp changes and can vary when opening up and trying to catch temp. No error codes. Ran diagnostics, unit valves are set right, cold is cold and hot is hot. Advised customer that whatever setting you put the temp on besides Tap Cold or will be a mixture. Cold temp will have hot or cool water come in, Hot Temp will have cold or cool water come in. Normal that way, needs to reach a certain temperature so thats why different water temps come into unit. Ran diagnostics and calibration. Good. Unit is functioning normally. Op Test Ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Garrettsville, OH 44231
Brian M
Job Details:
08/18/2023
Installed sump and drain pump and control OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW5430MW
Near Williamsfield, OH 44093
Brian M
Job Details:
08/18/2023
"Cc of banging when running , Ran empty no issues with no clothes Had customer add clothes, found customer over loading Showed customer visual on how its supposed to be loaded"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Independence, OH 44131
Bill
Job Details:
08/18/2023
"Changed water valve, ran factory calibration. Opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Geneva, OH 44041
Dan
Job Details:
08/18/2023
"Customer complaint of noise, confirmed, noise is coming from air damper, unit needs new air damper; ordrng 1 WPW10479155 (Damper)"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Ashtabula, OH 44004
Dan
Job Details:
08/18/2023
"Customer complaint that unit is not washing or drying, placed glasses upright in racks and ran diagnostic test cycle, found 7-1(no heat) and 4-3 (wash motor not running) error codes , unit filled , incoming water temperature at 81 degrees, wash motor started, glasses filled, heater is working, unit needs new control; ordrng 1 W11305303 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
CROSLEY WASHER
Model CAW9444BW0
Near Cleveland Heights, OH 44118
Joe O
Job Details:
08/18/2023
"Cc: banging, off balanceFound suspension rods worn. Needs suspension rodsAdvised customer could also need basketCustomer does not want to repair at this time; ordrng 1 W10780048 (suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mentor, OH 44060
Dan
Job Details:
08/18/2023
"Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"
We serviced a
JENN-AIR RANGE
Model JES1450ML0
Near Westlake, OH 44145
Manny
Job Details:
08/18/2023
"Replaced parts but control panel is damaged on one or the corner, reordering panel; ordrng 1 W11647005 (Panel)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0HS20
Near Willoughby, OH 44094
Dan
Job Details:
08/18/2023
"Customer complaint that unit is not working, found unit in demo mode, turned off, started bake for 350 degrees, unit heated, op test good"
We serviced a
GE DISHWASHER
Model LFHT1817LW1
Near Willowick, OH 44095
Dan
Job Details:
08/18/2023
"Customer complaint that unit is leaking, found door seal torn, found door hinges sprung, unit needs new door hinges and seal, customer does not want repair; ordrng 1 WD14X20128 (Hinge) and 1 WD14X20129 (Hinge) and 1 WD08X22095 (Seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR RANGE
Model JGS8860BDP18
Near Mentor, OH 44060
Dan
Job Details:
08/18/2023
"Customer complaint that oven is not heating past 245 degrees, started bake for 350 degrees, burner lit, oven temperature after preheat at 353 degrees, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Painesville, OH 44077
Dan
Job Details:
08/18/2023
"Customer complaint that unit is not starting, customer started normal wash cycle, customer was not holding start button long enough to start cycle, showed customer how to start unit, lid locked, unit filled and began agitating, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Westlake, OH 44145
Manny
Job Details:
08/18/2023
"Cc unit making a whooshing noise, verified and wheel spinning on shaft, unit needs motor and wheel.; ordrng 1 W11549461 (Motor) and 1 WP697772 (blower wheel)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near North Ridgeville, OH 44039
Manny
Job Details:
08/18/2023
"Replaced heater, ran test opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Elyria, OH 44035
Manny
Job Details:
08/18/2023
"Replaced ui and front cover, opt test oktook core for return"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Mayfield Heights, OH 44124
Jason N
Job Details:
08/18/2023
"Cc unit clean light blinking and unit not responding, unit will need unplugged to resetRan diagnostics, found code f10e2 for vent wax motor electrical problem. All other functions tested good during cycle. Ordering vent motor assembly. ; ordrng 1 W11414073 (Vent) and 1 W11545539 (Gasket)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Mayfield Heights, OH 44124
Jason N
Job Details:
08/18/2023
"Installed pump/motor. Ran wash test cycle, all functions passed. Op test good."
We serviced a
AMANA RANGE
Model acr4303mfb7
Near Cleveland Heights, OH 44121
Joe O
Job Details:
08/18/2023
"Cc: not heating, oven or cooktopFound unit is not receiving proper power. Unit only receiving 120v. Shows 0v across l1 and l2. Needs electrician"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Highland Heights, OH 44143
Joe O
Job Details:
08/18/2023
"Cc: no powerFound error codes f6e3(communication error) f3e2(inlet water temp) f0e4(spin limited by water temp) f6e2(communication error) f2e1(stuck key). Cannot run test cycle. Needs control and uiCustomer does not want to repair at this time ; ordrng 1 W11135391 (console) and 1 W11611438 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44105
Joe O
Job Details:
08/18/2023
Cc: lid lockedFound error code f9e1(long drain)found drain pump harness ripped out of drain pump. Found unit will not allow diagnostics test cycle. Needs harness; ordrng 1 W11643701 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Chagrin Falls, OH 44022
Joe O
Job Details:
08/18/2023
"Cc: growling noiseCustomer stated u it was making a growling noise and would stop when the door was opened. Stated they went on vacation and unplugged unit and it has not made the noise since. Evap thermistor is reading in range. Found element reading in range. Needs controlControl shows out of stock. Office to reschedule; ordrng 1 W11566851 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Chagrin Falls, OH 44023
Joe O
Job Details:
08/18/2023
"Cc: door fallingFound spring broke. Needs springCustomer does not want to repair at this time; ordrng 1 WP8270020 (door spring), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Chardon, OH 44024
Joe O
Job Details:
08/18/2023
Installed damper assembly. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Kirtland, OH 44094
Joe O
Job Details:
08/18/2023
"Cc: not cooling, buzzing noiseFound compressor noise, compressor not running. Needs compressor, ordrng 1 W11574734 (Compressor kit)"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Warrensville Heights, OH 44128
Brian M
Job Details:
08/17/2023
Cc unit not washing properly Could not duplicate issue Ran calibration and advised to watch
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Lorain, OH 44052
Angel
Job Details:
08/17/2023
"Cc that unit was not heating they cleaned out vent but still no heat. Verified and found cut off open, replaced cut off and high limit tested unit opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Perry, OH 44081
Dan
Job Details:
08/17/2023
"Customer complaint of f6e1 error, confirmed, unit needs new user interface ; ordrng 1 W11460962 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Garfield Heights, OH 44125
Bill
Job Details:
08/17/2023
"Replaced evap fan motor, opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Chesterland, OH 44026
Corina H
Job Details:
08/17/2023
CC that there was a can a pop left in the freezer and it exploded. Removed the bin to clean the freezer. Opt test ok.
We serviced a
GE WASHER
Model GTW540ASP1WS
Near North Ridgeville, OH 44039
Marie V
Job Details:
08/17/2023
"Cc that the unit stared making a noise and unit stopped before spinning. Confirmed. Found cam on motor is stripped, try to remove can use a impact gum but if does not comes out will need motor as well. also showed cust oil from gearcase is leaking. Will need gearcase, belt, speedsensor, pulley and washplate. Cust will call if she wants to continue ; ordrng 1 WH03X32217 (Pulley) and 1 WH03X32158 (Speed sensor) and 1 WH01X24180 (Belt) and 1 WH49X25375 (Motor) and 1 WH03X33731 (Gearcase) and 1 WH03X32097 (Pulley) and 1 WH43X32857 (Impeller), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Strongsville, OH 44136
David R
Job Details:
08/17/2023
"Replaced valves. Control not needed. Tested unit, ran diagnostics. Running with load in. Good. Cold is working now correctly. Good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Broadview Heights, OH 44147
Manny
Job Details:
08/17/2023
"Replaced parts ordered, opt test okcustomer stated that she needs the door seal replaced, stated they can replace it themselves if unable theyll call us to come out and install it for them.; ordrng 1 W10906683 (seal-door)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Mentor, OH 44060
Dan
Job Details:
08/17/2023
"Installed new suspension, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, OH 44060
Jason N
Job Details:
08/17/2023
Installed suspension springs. Op test good.
We serviced a
GE REFRIGERATOR
Model PFSS2MIXASS
Near Chagrin Falls, OH 44022
Brian M
Job Details:
08/17/2023
Installed ui OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Windham, OH 44288
Joe O
Job Details:
08/17/2023
Cc: not startingFound lid lock is reading open. Needs latch; ordrng 1 W11394572 (Lid lock assembly)
We serviced a
MAYTAG DRYER
Model MEDX700XW0
Near Parma, OH 44134
Manny
Job Details:
08/17/2023
"Cc u it making noises, verified and unit is squeaking and making a vibration noise, took apart and found screw in the motor making the motor run rough and motor it overheated, unit will need motor, repair kit, wheel, and drum seal.; ordrng 1 4392067 (dryer repair kit) and 1 280114 (drum seal) and 1 WPW10508324 (motor-drve) and 1 WP697772 (blower wheel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSF26C4XYY01
Near North Royalton, OH 44133
David R
Job Details:
08/17/2023
"Cc unit dripping water from dispenser. Asked customer did they just replaced water filter, yes but did not purge. Could be air in line causing water to push up when done dispensing. Took out filter. Ran 10 cups. Put filter in ran another 20 cups. Let sit to watch and see if leaking. No leaks. Good. Op Test Ok. SVC only."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Solon, OH 44139
Brian M
Job Details:
08/17/2023
Cc unit not running Found glass in drain pump
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Solon, OH 44139
Brian M
Job Details:
08/17/2023
Cc unit not heating on broil Found customer using broil with door open Advised on usage
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Lorain, OH 44052
Angel
Job Details:
08/17/2023
"Cc that ff section door is sagging a bit and leaves a gap between seal and cabinet. Confirmed cc, used some nylon washers to lift door opt test good. Recommended customer not to put to much weight on door to keep it from sagging.; used 3 WP487576 (NYLON SHIMMING WASHER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT735SDBM00
Near Westlake, OH 44145
Marie V
Job Details:
08/17/2023
"Cc that the unit is leaking from freezer every day. Confirmed, found drain tube clogged and frost on freeezer from ice build up at the bottom. Door is not closing properly. Cleared all out. Tested drain with water. Rushing down. Also door closes all the way. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Broadview Heights, OH 44147
David R
Job Details:
08/17/2023
"Replaced gearcase, slider, agaitator, drawer. Ran test 51/52. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSD2572VEB00
Near Willoughby, OH 44094
Jason N
Job Details:
08/17/2023
"Installed filter housing. Turned water, ran dispense test, checked for leaks. Dispense test good, no leaks found. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Aurora, OH 44202
Brian M
Job Details:
08/17/2023
Cc of leak found leak at third rack Needs rails ; ordrng 4 W11545286 (Nut)s and 1 W11553484 (Third rack) and 1 W11580025 (Third rack)
We serviced a
MAYTAG WASHER
Model MHW5630HW1
Near Avon Lake, OH 44012
Angel
Job Details:
08/17/2023
"Cc that unit is giving an F5E3 error. Confirmed cc, ran diagnostics and found the error code which stands for unlock failure erased error code tested unit by starting a cycle and canceled it and it didnt want to unlock, unplugged unit reseted and it unlocked took a look at the latch and it was dirty inside it had hair and grease cleaned it off as much as I could and also found the strike a little tight which it should be some what loose to guide its self in place so I loosened it up a bit test unit about 6 times and it unlocked and locked as should asked customer to monitor for now if issue continues she will need latch replaced.; ordrng 1 W11565030 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Aurora, OH 44202
Brian M
Job Details:
08/17/2023
Cc of noise Found noise to be actuator Replaced Ran auto test OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Lyndhurst, OH 44124
Bill
Job Details:
08/17/2023
"Cc unit not cooling, confirmed cc. Found evaporator on ff side frozen over. Ran steam over electric connection, tested fan and thermistor. Passed. Gave estimate to customer for control.; ordrng 1 WPW10226427 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Highland Heights, OH 44143
Corina H
Job Details:
08/17/2023
CC that the lights are not working and the ice maker is leaking. Confirmed. Found the ff led light not working. Ice maker e2 lost position. Replaced the light in the ff section and ice maker. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44119
Jason N
Job Details:
08/17/2023
"Cc unit not starting, not draining sometimes, not spinning sometimes. Ran diagnostics, no codes stored. Ran auto test cycle, all functions passed. Started normal cycle, unit locked, sensed, filled with water and advanced to wash cycle. Canceled cycle, unit drained water out. Unable to duplicate any functional issues at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Kent, OH 44240
Joe O
Job Details:
08/17/2023
Installed evap fan assembly. Cleared frost and ice. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Euclid, OH 44117
Jason N
Job Details:
08/17/2023
"Cc unit not changing cycles, its now working but making noiseRan auto test cycle, all functions passed, no abnormal noise heard. Started normal load with clothing. Unit sensed, filled and advanced to wash cycle, all functions passed, no abnormal noise heard. Unable to duplicate noise or operational complaint at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Strongsville, OH 44149
David R
Job Details:
08/17/2023
"Replaced icemaker heater, dual valve, Aurora board. Ran diagnostics, good. Icemaker no error code. Cycled and test 45 for water, good. Op Test Ok."
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Cleveland Heights, OH 44118
Bill
Job Details:
08/17/2023
"Cc unit out not spin up, confirmed cc. Put unit in diagnostics Lund error code 3 locked rotor monitor. Ran tests as advised by the diagnostic manual. Determined unit needs control board. Ordered control board; ordrng 1 WH22X35597 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2275XTVY0
Near South Euclid, OH 44121
Jason N
Job Details:
08/17/2023
"Cc unit stopping in mid cycle, clean light blinksCustomer states unit will not complete a cycle, clean light starts to blink. Customer has another company out and they replaced the control board, to no avail. Found unit clean light blinking 7 times, per techsheet this is a heater circuit fault. Checked heater continuity from control board p3 to p9, reading open. Unit will need heater element replaced. ; ordrng 1 W10518394 (Element) and 1 WP661566 (Thermostat)"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Cleveland Heights, OH 44118
Bill
Job Details:
08/17/2023
"Cc error code, confirmed cc. Error code for slow drain, got behind unit pulled access panel. Removed drain filter 90% blockage, cleaned filter reinstalled. Cleared codes and ran diagnostics auto test. Opt test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Brook Park, OH 44142
Marie V
Job Details:
08/17/2023
"Cc that one of the cycles does not works. Confirmed, unit will need new panel.; ordrng 1 W11622490 (Panel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Parma Heights, OH 44130
David R
Job Details:
08/17/2023
"Cc unit top icemaker not working, .Went into diagnostics. Found E5 icemaker error. Could have possibly been doing that before repair because of no cold flow circulation. Made sure all fans and icemaker sensor good. Unplugged unit for a couple minutes. Plugged in. Icemaker called for water itself. Filled up. Customer to monitor and if still messing up. Possible icemaker W11658802 will be needed. As of now. Every thing working. Op Test Ok."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Streetsboro, OH 44241
Brian M
Job Details:
08/17/2023
"Cc unit not heating, had a different company out and said he moved the igniter Found screw stripped out on burner, tested igniter, igniter in range, Ran test bake found that screw not able to get tight igniter was to far away from burner Bent igniter to be closer Ran test bake to 400OP Test Ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBBL03
Near Cleveland Heights, OH 44118
Jason N
Job Details:
08/17/2023
"Cc unit ff section lights not working, light in freezer not working and ice will not dispenseConfirmed 3 upper ff LEDs are dim and freezer LED is out, unit will need freezer LED module replaced. Ran ice dispense test, auger motor is not working. Unit will need auger motor replaced. ; ordrng 1 W11130208 (Module) and 1 W10822606 (Motor)"
We serviced a
GE DRYER
Model GFDR485EF1MC
Near Shaker Heights, OH 44120
Bill
Job Details:
08/17/2023
"Cc unit making a clattering noise during operation, confirmed cc. Found guide pulleys making the noise, ordered guide pulleys and idler pulleys. Follow scheduled for 8/30.; ordrng 4 WE03X10016 (Roller)s and 1 WE12X10018 (Idler pully lh) and 1 WE12X10019 (Idler pulley rh), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Rocky River, OH 44116
Angel
Job Details:
08/17/2023
"Cc that ice maker started leaking water and she turned it off. Verified temps and they were a bit high so I took off evaporator cover in freezer and found a ball of ice on corner of evaporator looks like system has a leak but cannot tap the system because unit is still keeping stuff cold enough and if I tap system unit will not work, will need compressor, evaporator and drier; ordrng 1 W11492867 (Evaporator) and 1 8201675 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR COOKTOP ELE
Model JGD3536BS00
Near Chagrin Falls, OH 44023
Jason N
Job Details:
08/17/2023
"Cc unit R center burner not igniting all the timeRan test on burner, found spark is sparking away from burner head. Cleaned corrosion from burner head and cap using emery cloth. Spark position is much improved, burner head igniting after a few sparks. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Lakewood, OH 44107
Angel
Job Details:
08/17/2023
Replaced harness and control board tested unit opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Westlake, OH 44145
Bill
Job Details:
08/17/2023
"Cc unit banging during spin, confirmed cc. Found error code f0e5 off balance, tested suspension rod. Tested good, monitored unit while operating with lid open. Unit did go out of balance when it should not of. Ordered new suspension rods. Follow up scheduled for 8/21; ordrng 1 W11217817 (Suspension rods)"
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Chagrin Falls, OH 44023
Jason N
Job Details:
08/17/2023
"Cc unit timer not working Found unit timer knob is rounded out as well timer shaft. Unit will need timer and timer knob replaced. Customer declined repair, estimate only.; ordrng 1 WE01X24552 (Knob) and 1 WE04X25280 (Timer)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Parma, OH 44129
Marie V
Job Details:
08/17/2023
Replaced harness. Ran calibration. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Strongsville, OH 44136
Marie V
Job Details:
08/17/2023
Replaced fresh food section door. Waiting on freezer door. ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Chagrin Falls, OH 44023
Jason N
Job Details:
08/17/2023
"Cc unit normal button not working on controls Confirmed Normal button does not respond. Unit will need UI console replaced. Part is not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11622500 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrf757sdhz04
Near Fairview Park, OH 44126
Bill
Job Details:
08/17/2023
"Cc not making ice, confirmed cc. took temp 10 deg on ice maker compartment. Put unit in diagnostics mode, ran ice maker through all manual test. Passed, activated test 56 error codes for ice maker. Found error code e5 thermistor bad, unplugged unit for 5 min plugged back in. Ordered new ice maker, office to follow up as ice maker is out of stock.; ordrng 1 W11658802 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Valley View, OH 44125
Bill
Job Details:
08/17/2023
"Cc light flashing like crazy, confirmed cc. Changed module ( took less then 3 min) tested opt test good."
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near North Ridgeville, OH 44039
David R
Job Details:
08/17/2023
"Cc unit noise, screeching. Verified. Work pulleys. Replaced dryer kit from t/s. Also vacuumed unit out. Good. Op Test Ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Amherst, OH 44001
David R
Job Details:
08/17/2023
"Found ignitor completely shattered. Replaced ignitor, valve and control. Tested temp sensor. 1080, good. Ran unit at 350, cycled on and off. Good. Op Test Ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS00
Near Westlake, OH 44145
Angel
Job Details:
08/17/2023
"Cc that door divider the heater started getting real hot again. Verified and fan was off again, removed board and the connector on board if you would move it the fan would turn on and turn off so I removed connector and reseated wires and tried wiggling it around and fan stayed on this time explained to customer it couldve been the wire connection on the boards connection but if it happens again he would need control board replaced and board is discontinued so would not be able to repair unit. ; ordrng 1 2307028 (Board (discontinued))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Amherst, OH 44001
David R
Job Details:
08/17/2023
"Unit was in defrost mode when I go there, so could not get an accurate temp. Replaced both valve and icemaker. Did icemaker test, good. Tray twisted and called for water. Reset temps from one bar to recommend 3 bars. Also went into diagnostics and made sure all fans are running. Good. Op Test Ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Sheffield Lake, OH 44054
Angel
Job Details:
08/17/2023
Replaced console tested unit opt test good.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS00
Near North Ridgeville, OH 44039
Marie V
Job Details:
08/17/2023
"Cc that they smell gas not using unit. Confirmed, found leak at the manifold. Shut off gas to unit. Cust will call back if he wants to continue. Called safety. ; ordrng 1 W11684563 (Manifold), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near North Ridgeville, OH 44039
Marie V
Job Details:
08/17/2023
"Cc that unit is making the noise and it has a smell. Found noise at the compressor area from condenser lines vibrating. Used zipties to hold the line. Verify unit inside. Cant find something that can cause the smell. Drip pan has a little bit of water, not moldy just from defrosting cycles. Advice to use baking soda inside unit to remove smell. But smells like something has gotten bad, cust said they got ride of everything 3 times and still smell something . Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44120
Manny
Job Details:
08/17/2023
"Replaced parts order, ran test cycle opt test ok took core for return"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Cleveland, OH 44143
Corina H
Job Details:
08/17/2023
CC that the unit does not spin. Confirmed. Found the hub is worn. Replaced the hub. Ran a calibration. Opt test ok.
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWS3
Near Eastlake, OH 44095
Dan
Job Details:
08/17/2023
"Customer complaint that unit just grinds and shuts off, confirmed, something is lodged in drain pump, cleared debris, op test good"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Wickliffe, OH 44092
Dan
Job Details:
08/17/2023
"Customer complaint that unit stopped mid cycle and wont start, started normal wash cycle, lid locked, unit filled and began agitating, canceled cycle, unit drained, ran drain and spin cycle, unit spins, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Lyndhurst, OH 44124
Corina H
Job Details:
08/17/2023
CC that the door on the freezer is sticking out and there is frost and ice build up on the top of the freezer. Confirmed. Freezer gasket is pulled out father then the ff door due to food I. The ff door. Gasket is tight around the liner on the ff and fz doors. The ice chute is closed. There is a void in the freezer door causing the ice build up. Will need a new door. ; ordrng 1 LW11026364 (Black door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Lyndhurst, OH 44124
Corina H
Job Details:
08/17/2023
CC that the unit is not dissolving the soap. Confirmed. Found the water turned off. There are 2 screws in the tub to keep tub from not moving on both sides. the screws are hitting the door causing the door to not shut properly. Found the drain hose connection spliced together. Advised Cust to have the installers correct the screws and replace the drain hose. Opt test ok.
We serviced a
WHIRLPOOL DUET WASHER
Model GHW9150PW0
Near Chagrin Falls, OH 44022
Corina H
Job Details:
08/17/2023
CC that the u it shakes. Confirmed. Found the drum spider broken and the drum is not attached. The inner tub is broken and melted. Basket is nla. ; ordrng 1 GHW9150PW0 (Basket) and 1 W10772617 (Tub) and 1 W10772612 (Tub)
We serviced a
KITCHENAID WALL OVEN
Model KEBC107KSS0
Near Chagrin Falls, OH 44022
Corina H
Job Details:
08/17/2023
"CC that the screen will go blank, and then shuts off. Will need a new control. Part is nla.; ordrng 1 4452894 (Control)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Chesterland, OH 44026
Dan
Job Details:
08/17/2023
"Customer complaint that unit is not draining, confirmed, found drain pump has shorted out control, unit needs new drain pump and control, customer does not want repair at this time; ordrng 1 W11419171 (Cntrl) and 1 W11396717 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Chardon, OH 44024
Dan
Job Details:
08/17/2023
"Customer complaint of moisture build up on freezer section door gasket, doors are all sealing, mullion heater is on, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Roaming Shores, OH 44085
Dan
Job Details:
08/17/2023
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Ashtabula, OH 44004
Dan
Job Details:
08/17/2023
"Customer complaint that unit does not stop washing and lid is not locking, ran diagnostics no error codes found, lid locks valves open, drain pump is working, unit spins and agitates, suspension is good, ran drain and spin cycle,lid locked and unit spun, unable to duplicate the problem , unit is operating as designed"
We serviced a
GE WASHER
Model GTW465ASN2WW
Near Ashtabula, OH 44004
Dan
Job Details:
08/17/2023
"Installed new harness, op test good"
We serviced a
GE RANGE
Model PGB918SEM2SS
Near South Euclid, OH 44121
Manny
Job Details:
08/17/2023
"Cc that unit not heating, verified and igniter broken in 2, replace with Ts#12400035, ran bake test op test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near South Euclid, OH 44118
Manny
Job Details:
08/17/2023
"Cc unit not coming on, verified and not coming on, was able to get code 5-1 for latch, then unit reset, unit needs main control and latch; ordrng 1 W11411581 (Control) and 1 WPW10482836 (latch)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Cleveland Heights, OH 44118
Manny
Job Details:
08/17/2023
"Cc that unit is doing the same thing as before, verified and no codes but unit started spinning on its own, trying to cancel but nothing, disconnected unit and reconnected unit unlocked, tried running test cycle again and will start spinning nonstop, tilted back and found all components underneath full of oil and gear case leak, control LED not on, unit needs drive components and control; ordrng 1 W11551646 (Spanner nut) and 1 W11550891 (Agitator) and 1 W11449840 (Gearcase) and 1 W11026785 (motor-drve) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11481722 (Actuator) and 1 W11259498 (Pump) and 1 W11567712 (Control)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Cleveland, OH 44106
Manny
Job Details:
08/17/2023
"Cc unit not draining and smells, verified and ran diagnostics no codes, ran test cycle and passed, unit draining, no abnormal smell in the unit but garbage disposal has mold buildup and has a stagnant water smell, advise running a clean cycle with either white vinegar or dishwasher magic and to clean garbage disposal opt test ok"
We serviced a
GE REFRIGERATOR
Model jfe28hmhges
Near Kent, OH 44240
Brian M
Job Details:
08/17/2023
Installed fan and updated software Fan is running Advised may take 2 days to get to temp ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
