We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Cleveland, OH 44144
Gabriel P
Job Details: 07/12/2022
"Found 55.2 resistance on bi metal and 30.2 ohms on heater also when check for voltage it was only sending out 14 v ac need control kit ordering ; ordrng 1 W10878993 (Control kit), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Geneva, OH 44041
Dan H
Job Details: 07/12/2022
"Customer complaint that oven is not heating, confirmed, igniter is not glowing, igniter is receiving 120vac , installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Chagrin Falls, OH 44023
Jason N
Job Details: 07/12/2022
"Cc unit making a squeak noiseRan diagnostics, no codes stored. Ran auto test, all functions passed, no abnormal sounds heard. Started normal load with clothing. No abnormal sounds in wash cycle or spin and drain. Could not duplicate noise concern at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Chagrin Falls, OH 44022
Joe O
Job Details: 07/12/2022
Installed ice maker. Cycled. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Eastlake, OH 44095
Corina B
Job Details: 07/12/2022
"Replaced the heater. Started a cycle, no leaks. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Lorain, OH 44055
Angel
Job Details: 07/12/2022
Cc that unit stopped cooling every time the control in RC would stop working. Unit was unplugged when i arrived so I plugged it in to see what was going on and the ui would not respond only had lines on display would not let me do diagnostics or nothing replaced control from truck stock programmed control and everything started working up again. Explained to customer to wait 24hrs for proper cooling. Opt test ok.; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
GE WASHER
Model GFWH1400D0WW
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/12/2022
Cc unit not starting Found unit functioning properly at this time Ran test cycle and spin and drain Leveled unitOP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Geneva, OH 44041
Dan H
Job Details: 07/12/2022
"Installed new heater, op test good"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Andover, OH 44003
Jason N
Job Details: 07/12/2022
"Cc unit fault code f6e3Unit has no m/s tag. Found partial model number to reference. Ran diagnostics, verified f6e3 for communication error MCU to ACU. Cleared code and ran auto test, no power to motor, unit is not tumbling. Unit will need ACU. Customer declined repair, estimate only. ; ordrng 1 W11322903 (ACU)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH78019HZ04
Near Amherst, OH 44001
Gabriel P
Job Details: 07/12/2022
Blower came in damage also vent has two screw drill in to microwave cannot pull unit out customer need a contractor to take screws out took pictures ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near North Olmsted, OH 44070
Marie V
Job Details: 07/12/2022
"Cc that the unit is not cooling. Confirmed. Found evaporator frosted all the way with ice. Verify on diag, defrost heater pass, unit had connector for heater frozen inside. Cleaned them up and heater started working, added foil tape to cover them up. Defrosted all ice. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDC400VW0
Near North Olmsted, OH 44070
Marie V
Job Details: 07/12/2022
"Cc that when the unit is on energy preferred and goes to less dry and cool down unit does not stops unlit is on off, also it still runs with door open. Tested unit and unit will buzz but it will not stop running, verify terminals on timer, some were supposed to be close and they were open. Unit will need new timer and door lock is broken as well. ; ordrng 1 WP8299779 (Timer) and 1 WP3406107 (Door switch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44111
Marie V
Job Details: 07/12/2022
Cc that the unit stopped dispensing. Confirmed. Found ice was stuck together. Explain cust if not using ice all time time it will fuse together and motor will not be able to break them loose to dispense. Corrected issue. Op test ok
We serviced a
GE DISHWASHER
Model GDT645SSN2SS
Near Elyria, OH 44035
Marie V
Job Details: 07/12/2022
"Cc that the u it is leaking. Confirmed. Found leak at the motor. Unit will need new motor. ; ordrng 1 WD19X25700 (Motor assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DRYER
Model GTD42EASJ0WW
Near Euclid, OH 44117
Manny
Job Details: 07/12/2022
"Cc unit not staying on, verified and unit no staying on when start is pressed, u it needs motor and switch.; saved tckt"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH78019HZ04
Near Amherst, OH 44001
Marie V
Job Details: 07/12/2022
"Tried to take unit down and found out that it has a long vent connected to it, will need to remo top vent in order to get unit off the wall. Cust will find someone to remove top vent in order to get it out. Also fan came in damaged. Took pics, cust will call us to make appointment. ; ordrng 1 W11409088 (Fan)"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Chagrin Falls, OH 44023
Joe O
Job Details: 07/12/2022
Cc: not washingFound error codes f7e1(tachometer missing or wrong signal) f7e6(motor circuit open). Found motor just humming. Replaced capacitor. Ran diagnostics test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chardon, OH 44024
Joe O
Job Details: 07/12/2022
Cc: ui not allowing selectionsReplaced ui. Ran diagnostics test cycle. Tested keys. Op test ok
We serviced a
ROPER WASHER
Model RTW4516FW0
Near Mentor, OH 44060
Corina B
Job Details: 07/12/2022
"CC that the unit does not finish a cycle. Ran diag no codes. Ran a manual spin and agitate, good. Ran a calibration. Started a rinse and spin with towels. Towels are damp. Working as designed. Opt test ok. Brought parts back for return"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Cleveland Heights, OH 44121
Manny
Job Details: 07/12/2022
"Cc that unit no washing properly, stated they know that the pump its on its way but now the unit is not working at all, it makes a noise when is supposed to start washing, ran diagnostics and found code F8-E2 for inlet valve fault, ran test cy and heard the unit spraying, open the door it unit not spraying inside, unit has a crack on the pump causing it to spray water underneath, unit needs the pump motor and water valve.; ordrng 1 W11434044 (Inlet valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV03
Near Lorain, OH 44053
Angel
Job Details: 07/12/2022
Cc that on the freezer top drawer that back was not installed properly. Confirmed side rail bracket was not installed properly took off and reinstalled properly. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Grafton, OH 44044
David R
Job Details: 07/12/2022
"Cc unit would fill up with a lot of ice. Advised customer that icemaker has to reach a certain level of ice before it cuts off. Replaced icemaker and it cycled and called for water. Found that ice bin is broken apart, ordering bin and customer can install themselves. No return. ; ordrng 1 W11185686 (Ice bin)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44102
Marie V
Job Details: 07/11/2022
Took pOPWhen arrived cust had people inside. Wants to reschedule for the end of the day. ; saved tckt
We serviced a
MAYTAG REFRIGERATOR
Model MFX2676FRZ00
Near Mentor, OH 44060
Jason N
Job Details: 07/11/2022
"Cc unit ff section not cooling, unit is running quiet and the ice maker is not working Customer stated unit ff section was in the lower 50s for several days. She rearranged things in the ff section, and the ff section is now at 40 degrees. Verified ff section running average temps 39-40 degrees. Customer states the ice maker hasnt worked for several weeks. Ran ice maker diagnostics, found code e2 for motor lost position. Ran ice maker harvest test, ice maker motor not working, unit needs ice maker. Customer declined repair. Estimate only.; ordrng 1 W11294907 (Icemaker)"
We serviced a
WHIRLPOOL WASHER
Model WTW6700TW1
Near Lorain, OH 44055
Angel
Job Details: 07/11/2022
"Cc that unit is leaking underneath. Looked underneath and found that the bearings and tub seal needs to replaced hub with screws are seized as well unit might need whole tub assembly but also notice the whole top underneath is all corroded and will need the dispenser and hoses as well and the top and some of the dispensers with hoses are discontinued spoke with BJ and stated to leave unit like this for now and he will get in contact with the warranty to see what they will do because if bearings get fixed the parts that they also need that are bad and leaking are discontinued theres no point on fixing the bearings.; ordrng 1 8565314 (Top(discontinued )) and 1 W10059180 (Dispenser(discontinued )), used 1 W10435302 (BEARING) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Willoughby, OH 44094
Corina B
Job Details: 07/11/2022
CC that the unit is not draining and the clean washer comes on. Confirmed. Found the wires are broken. Spliced the wires together. Will need a new harness. Leveled the washer. Cust stated they have never done a clean washer. Advised cust after 30 washes to clean the washer. ; ordrng 1 W11590868 (Harness)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Euclid, OH 44117
Corina B
Job Details: 07/11/2022
"Replaced the heater. Started a cycle, no leaks from the heater. Opt test ok. He dishwasher is leaking from the left side. Cust said they have an extended warranty, advised cust to call the warranty company"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Amherst, OH 44001
Angel
Job Details: 07/11/2022
Replaced latch tested to make sure its working properly. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF0
Near Montville, OH 44064
Joe O
Job Details: 07/11/2022
"Cc: leaking from freezer/ice build upFound drain tube plugged. Needs drain tube and ice cleared. ; ordrng 1 241830905 (tube-drain), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Painesville, OH 44077
Jason N
Job Details: 07/11/2022
"Installed FF drain pan, and LED driver board. Lights still not working correctly. Found 2 LED modules out, freezer and FF section deli. Replaced LED module using customer supplied part and truck stock. Illumination restored to unit. Op test good. ; used 1 W10695459 (LED MODULE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Garfield Heights, OH 44125
Marie V
Job Details: 07/11/2022
"Replaced drier, put unit into a vacc , no change on gages for 15 min. Recharge unit with r600 64 g. Full frost pattern on evaporator. Advice cust to allow 24 hours before restocking unit. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Lorain, OH 44053
Angel
Job Details: 07/11/2022
"Cc that units start button was not working. Took apart front panel and noticed that the bracket for the control was broken on one side will need control and bracket. Gave customer estimate and stated he will rather get a new unit. Charged service call.; ordrng 1 W11305293 (Brace control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Chagrin Falls, OH 44022
Joe O
Job Details: 07/11/2022
Installed piston and customer supplied switches. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Ashtabula, OH 44004
Jason N
Job Details: 07/11/2022
"Cc unit not drying dishes and soap not dispensing Ran diagnostics, no codes stored. Ran auto test cycle. All functions passed, heater element turned on, vent working and dispenser door opened. No issues found with unit. Ensure heated dry cycle is turned on and use rinse aid for best drying performance. Ensure detergent pods are positioned properly in dispenser so the pod does not get stuck when door opens. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMbm00
Near Cleveland, OH 44114
Manny
Job Details: 07/11/2022
"Cc unit not cooling properly, found evap partially cover in ice, checked amp draw and unit pulling 0.11 amps while compressor is running, compressor runs for about 20 seconds then shuts off, and it keeps repeating, compressor is overheated and really hot to touch unit will need a seal system repair. Send for double labor; ordrng 1 W10507884 (compressor) and 1 W11459354 (Evaporator) and 2 WPW10143759 (dryer)s"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 07/11/2022
"Delete error code and replace larch but latch still moving back and for will need control but part is out of stock office reach out customer wants part found,opt test ok ; ordrng 1 W11256088 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44108
Corina B
Job Details: 07/11/2022
CC that there is a noise and the food is freezing on the top shelf. Ff 50* Fz 10*. Found the ff door has a gap. Raised the door with washes. Control had2 snowflakes raised it. Recommended setting. Unit was n a defrost when arriving. Opt test ok ; used 2 487576 () from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near East Cleveland, OH 44112
Corina B
Job Details: 07/11/2022
"CC that the freezer gasket is not staying. Confirmed. Found the gasket sticking to the cabinet due to spills. Tried to put gasket back on. Falling off, liner is not tight. Found the ff gasket also falling off to due to spills. Took spills. Verbally advised cust to clean the frame and gasket to have it seal properly. Will need a new door. Office to reschedule appointment ; ordrng 1 LW10638683 (Door)"
We serviced a
KENMORE REFRIGERATOR
Model 106.553824
Near North Olmsted, OH 44070
Gabriel P
Job Details: 07/11/2022
Found evaporator frozen again check bi metal is good check heater is good need control cause is not defrosting ; saved tckt
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Maple Heights, OH 44137
Marie V
Job Details: 07/11/2022
"Got the wrong part, will order new Ui. ; ordrng 1 W11158457 (Console ui)"
We serviced a
WHIRLPOOL WASHER
Model LSQ9564JQ0
Near South Euclid, OH 44121
Manny
Job Details: 07/11/2022
"Cc unit making a clunking noise, when agitation start, not during spin, cant duplicate noise and noises Im hearing are normal, unit is working as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Ashtabula, OH 44004
Jason N
Job Details: 07/11/2022
"Cc unit needs updated heater element installed Installed updated heater element using customer supplied pre Id part. Ran auto test, checked for leaks. Op test good."
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Lorain, OH 44052
Angel
Job Details: 07/11/2022
Cc that unit would not wash only fill. Tested unit and confirmed wash pump was not turning on made sure control was sending proper voltage and it was so i replaced pump assembly tested unit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ03
Near Lyndhurst, OH 44124
Manny
Job Details: 07/11/2022
"Cc unit freezing in the Ff section, found damper stuck open and control changes temps on its own. Ordering control and damper.; ordrng 1 WPW10594329 (Damper diffuser) and 1 WPW10677146 (cntrl-elec)"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Strongsville, OH 44149
David R
Job Details: 07/11/2022
"Replaced drain pump and element. Ram diagnostics. Good, Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Aurora, OH 44202
Corina B
Job Details: 07/11/2022
"CC that there is a rattling noise. Confirmed. Found the drain pump propeller broken will need a new drain pump. Cust does not want to repair ; ordrng 1 WPW10403802 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Chesterland, OH 44026
Joe O
Job Details: 07/11/2022
"Cc: noise in ff section, freezing in ff sectionFound noise is from damper. Advised customer this is a normal noise as damper opens and closes. Found temps in ff section at 38-42 degrees. No freezing temps. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Mentor, OH 44060
Joe O
Job Details: 07/11/2022
Installed element. Tested. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Lorain, OH 44052
Angel
Job Details: 07/11/2022
Went to replace heater and found that heater was already updated. Explained to customer. Opt test ok.
We serviced a
N/A N/A
Model WOC54EC0AS00
Near Beachwood, OH 44122
Manny
Job Details: 07/11/2022
"Cc unit keeps going on and off stated they have to turn the power off and on so the unit can operate, for code F6e0 for issues communicating, unit will need microwave and oven controls. Schedule next appointment as a 2 count.; ordrng 1 WPW10486188 (cntrl-elec micro) and 1 WPW10632435 (cntrl-elec oven)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Royalton, OH 44133
David R
Job Details: 07/11/2022
Cc unit not starting when holding start button. Customer holding start button longer then needed. Advised to just press and let go and unit will start correctly. Replaced main control. Ran diagnostics and calibration. Unit good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44102
Marie V
Job Details: 07/11/2022
Took pOPWhen arrived cust had people inside. Wants to reschedule for the end of the day. ; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Cleveland, OH 44113
Marie V
Job Details: 07/11/2022
"Cc that the unit will not spin. Started unit, started spinning . Ran diag, no error codes. Unit is working as designed, op test ok"
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW
Near Cleveland, OH 44113
Marie V
Job Details: 07/11/2022
Cc that the unit is leaking. Started unit. Verify drain hoses. Couldnt find leak. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Ashtabula, OH 44004
Jason N
Job Details: 07/11/2022
Discharged refrigerant. Installed filter drier. Pulled vacuum on system to 28 in/hg. Recharged system with 68g. Of r600a. Unit starting to cool. Op test good.
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Ashtabula, OH 44004
Jason N
Job Details: 07/11/2022
"Cc unit making terrible noise and not workingFound drum not turning easily by hand. Pulled front panel, found front motor mount broke away from motor and sitting at an angle. Unit needs drive motor. ; ordrng 1 279827 (Drive motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Independence, OH 44131
David R
Job Details: 07/11/2022
"Replaced bottom door seal, gasket. Adjusted leveling legs up. Ran diagnostics, good, no leaks so far. Ran normal cycle, good hear some noises from pump wash motor but ended up going away and havent heard them after still testing, good, cleared out debris on spray arms as much as possible. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW05
Near Cleveland, OH 44105
David R
Job Details: 07/11/2022
"Cc unit in FZ ice up at top, no light. Found gap on gasket, cleared all ice. Used heat gun to correct gasket. Cleared ice from door switch, good. Also advised customer to make sure to firmly close door so no gaps will occur. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Avon, OH 44011
Angel
Job Details: 07/11/2022
Called customer an hour before and customer stated that they wanted to cancel the appointment because they fixed unit themselves.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Moreland Hills, OH 44022
Corina B
Job Details: 07/11/2022
CC that the unit is not making ice. Confirmed. Cycled ice maker water valve not turning on. Replaced the ice maker from t/s. Cycled and filled. Opt test ok ; used 1 W10882923 (ICE MAKER ASSY) from stock
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE500ESS02
Near Chagrin Falls Township, OH 44022
Manny
Job Details: 07/11/2022
Cc unit not heating on the top oven , set unit to bake at 350, unit will not go up on temperature, bake element is operational broil element has no continuity, unit will need upper broil element.; ordrng 1 W10804429 (elmnt-brol), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Perry, OH 44081
Joe O
Job Details: 07/11/2022
Cc: not powering onFound unit would not power on. Found no stored error codes. Found indicator on control. Needs control and uiParts show out of stock. Office to reschedule Entitlement shows goods issue date under 1 year; ordrng 1 W11591400 (Ui) and 1 W11583890 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Mayfield, OH 44143
Corina B
Job Details: 07/11/2022
CC that the unit is leaking. Confirmed found the bushing missing.; ordrng 1 W11537778 (Heater)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Bedford, OH 44146
David R
Job Details: 07/11/2022
"Leveling legs needed adjusted. Customer base board would not fit. Corrected, good, Op Test Ok"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Lakewood, OH 44107
Angel
Job Details: 07/11/2022
Cc that unit was not starting. Found door switch broken replaced from truck stock tested unit. Opt test ok.; used 1 WPW10569603 (DOOR SWTCH) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Ashtabula, OH 44004
Jason N
Job Details: 07/11/2022
"Installed updated heater element. Ran auto test, checked for leaks, op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Madison, OH 44057
Joe O
Job Details: 07/11/2022
"Cc: not making iceFound unit is making ice, making small cubes. Found temps in freezer at -2 degrees, ff at 38 degrees. low pressure at water dispenser. Pulled filter found water pressure returned. Advised customer to replace filter. Replaced ice maker. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Gates Mills, OH 44040
Corina B
Job Details: 07/11/2022
CC that the ice clumps together. Confirmed. Found some ice clumps and cubes. Ice clumps are on top of the ice bin. Will need a new new chute. ; ordrng 1 W11448633 (Chute)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM0
Near Conneaut, OH 44030
Jason N
Job Details: 07/11/2022
"Cc unit ice build up in freezer sectionConfirmed ice guilting up on bottom of freezer section, evaporator drain iced over. Found service pointer for this issue, replace drain tube with updated p-trap style. Cleared ice from freezer section. Installed updated p-trap drain tube. ; used 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Madison, OH 44057
Joe O
Job Details: 07/11/2022
"Cc: not drainingFound error codes f7e0(loss of power),f9e1(long drain) f0e3(overload) f2e1(stuck key). Found drain pump clear Of debris, just humming. Needs drain pump. Replaced drain pump. Ran auto test and calibration. Op test ok; used 1 W10876600 (PUMP-WATER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6400SW1
Near Bedford Heights, OH 44146
David R
Job Details: 07/11/2022
"Cc unit leaking. Found customer had a new furnace put in or heat/cool unit, whenever it runs, the end of the hose isnt extended enough to drain and discharge water straight onto floor. Customer thought it was washer but washer is good and functions correctly. Unit is good. Customer service cal only. ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Brecksville, OH 44141
David R
Job Details: 07/11/2022
Replaced heater element. Tested. Good. Op Test Ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503EBS00
Near Valley View, OH 44125
Manny
Job Details: 07/11/2022
"Replaced fan scroll, opt test ok, advise customer to allow 24 to 48 hours for temps to reach set temperature"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Westlake, OH 44145
Angel
Job Details: 07/11/2022
"Replaced main control board, vent with seal and inlet valve tested unit to make sure everything functions properly and that there were no leaks. Opt test ok."
We serviced a
KITCHENAID RANGE
Model KSGG700EBS2
Near LaGrange, OH 44050
David R
Job Details: 07/11/2022
"Cc unit broil element fell down. Stripped screw. Put a bigger one in to hold, good. Tested, good. Op Test Ok. Unit functions are good."
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Cleveland, OH 44130
Manny
Job Details: 07/11/2022
"Cc unit is over heating and smells like burned, checked power, unit have proper power, checked thermal cut off and thermostat, both within range, checked thermal fuse and thermistor both checked out, ran diagnostics found code f131 for acu fault, ordering acu and cutoff; ordrng 1 W11406681 (Control) and 1 279973 (cutoff-tml)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PE8A
Near Rocky River, OH 44116
Marie V
Job Details: 07/11/2022
"Cc that the ice only comes crushed even if set to cubes. Found solenoid not going back down. Will need new solenoid. ; ordrng 1 241675704 (Solenoid), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM01
Near Madison, OH 44057
Joe O
Job Details: 07/11/2022
Installed filter housing. Tested. Op test ok
We serviced a
GE REFRIGERATOR
Model GTS22JBPBRWW
Near Jefferson, OH 44047
Jason N
Job Details: 07/11/2022
Installed condenser fan motor. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Kirtland, OH 44094
Corina B
Job Details: 07/11/2022
"CC that the unit will not turn on and start. Ran diag F6e3 Communication Error: ACU Cannot Hear UI f6e2 Communication Error: UI Cannot Hear ACU. Checked wire connections, good. Will need a new main control and ui. ; ordrng 1 W11135391 (Ui) and 1 W11162440 (Control)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near North Ridgeville, OH 44039
Angel
Job Details: 07/11/2022
Replaced heater and drain pump tested unit to make sure everything functions and theres no leaks. Ppt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cleveland, OH 44135
Gabriel P
Job Details: 07/11/2022
"Found valve crack in half replace from t/s ,opt test ok ; used 1 W11210459 (VALVE) from stock"
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Fairview Park, OH 44126
Gabriel P
Job Details: 07/11/2022
Replace pump opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rocky River, OH 44116
Gabriel P
Job Details: 07/11/2022
"Replace top and cabinet and back panel and transfer everything from dry to new cabinet and parts,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FKS01
Near Westlake, OH 44145
Gabriel P
Job Details: 07/11/2022
"Found seal on freezer not sealing properly also seal is ripped as well it needs a gasket took picture of frost built inside freezer also temperature is0 in the freezer and 37 on fridge is cooling correctly but found gasket discontinued all nation wide it cannot be repairable,opt test ok
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Amherst, OH 44001
Gabriel P
Job Details: 07/11/2022
"Replace pump assembly,opt test ok"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Burton, OH 44021
Joe O
Job Details: 07/08/2022
"Cc: not cooling properly, no iceFound temps in ff section at 60, freezer at 32. Found evap completely frosted over. Found thermistor is reading in range. Found element reading out of range. Needs element and controlParts show out of stock. Office to reschedule; ordrng 1 W11546981 (Heating element) and 1 W11546609 (Control box)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lorain, OH 44055
Marie V
Job Details: 07/08/2022
"Cc that the unit shut off and did not spin the clothes out. Confirmed. No error code. Ran a auto test , did not agitated ot spin. Found shipping bolt suck on cam and belt, preventing unit from operating. Replaced belt from T/S, ran auto test, pass, ran calibration. Op test ok; used 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Lorain, OH 44052
Angel
Job Details: 07/08/2022
Cc that wheel on adjuster broke. Confirmed part arrived when i got to home replaced adjusters on both sides tested to make sure they will function properly. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Chagrin Falls, OH 44023
Corina B
Job Details: 07/08/2022
CC that the lights are out. Confirmed. Found the ff back left light out. Replaced the light from surplus t/s. Called t/l Adrian document the light take was out. Opt test ok ; used 1 W11462342 (Led) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Garrettsville, OH 44231
Brian M
Job Details: 07/08/2022
Parts of Harness was damaged Spliced In new harness Ran test bake OP Test Ok
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW
Near Kent, OH 44240
Brian M
Job Details: 07/08/2022
Cc unit not cooling Found Evap to have no frost pattern and pulling less than 1amp needs sealed system repair Parts not in stock Office to schedule x2 labor ; ordrng 1 W11507067 (Evap) and 1 W10750851 (compressor) and 2 WPW10143759 (dryer)s
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Kent, OH 44240
Brian M
Job Details: 07/08/2022
Cc unit not cooling Found evap frosted over Ran diagnostics got error for multiple failures sensors and drivers not sure what that means and no info in ServiceMatters Ordering harness and control ; ordrng 1 W11546681 (Harness) and 1 W11546609 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Amherst, OH 44001
David R
Job Details: 07/08/2022
"Replaced single valve. Ran water at dispenser. Good, give time for ice to form and drop, Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/08/2022
Same error as before pressure sensor been replace it will need control ordering ; ordrng 1 W11201274 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Conneaut, OH 44030
Jason N
Job Details: 07/08/2022
"Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part per WP service pointer. Ran auto test, checked for leaks. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Sheffield, OH 44054
Marie V
Job Details: 07/08/2022
"Cc that while running cleaning cycle unit started leaking and flashing a code. Confirmed. Found error code f8e4 float switch open, started unit and couldnt find a leak, but I did found lost of suds marks, also on the float switch tray there was bubbles in it. Asked cust what kind of cleaner it for dishwasher powder, explain to only use 1-2 tablespoons of powder detergent. Too much suds will make unit leak. Took pics of evidence. Ran unit a few times to get ride of suds. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Cleveland, OH 44113
Manny
Job Details: 07/08/2022
"Cc unit not drying properly, ran diagnostics no error codes found, ran normal cycle and waited for unit to start heating, unit is heating, advise customer of the moisture sensor and how mix loads can affect the quality of the drying process, he stated that they only use timed dry, but that they lower the temperature, I explained that being a ventless dryer, the unit uses a compressor and condenser to generate heat so the unit wont start heating right away, like a dryer with a vent would, after the diagnostics, tenant walked in and said that the dryer was already replaced with another dryer, when she first requested service, unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Kent, OH 44240
Brian M
Job Details: 07/08/2022
Cc unit not washing properly Found unit functioning properly advised on settings
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Rocky River, OH 44116
Angel
Job Details: 07/08/2022
Cc that the clothes were still wet at end of cycle. Ran diagnostics and found found error code F0E5 off balance load so i put unit into a spin and noticed the hub was stripped replaced hub from truck stock tested unit. Opt test ok. Recommended customer to make sure only 6 to 8 regular bath towels for a full load and 1 to 2 tablespoons of detergent to wash clothes. ; used 1 W10528947 (HUB) from stock