Service History 315

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Madison, OH 44057

Jason N

Job Details: 07/06/2022

"Cc unit not drying, takes several cycles. Ran dryer op test, good heat. Checked airflow at rear of unit, found vent tube kinked closed. Popped open vent tube and reconnected. Unit op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS00

Near Solon, OH 44139

Corina B

Job Details: 07/06/2022

CC that the light quit working. Confirmed. The wires to the led connections ripped out of the connections. Used a butt connector to have the wires touching to have the ff lights working. Called t/l. Unit is non repairable.

We serviced a

MAYTAG DRYER

Model MEDE500VW1

Near Solon, OH 44139

Corina B

Job Details: 07/06/2022

cc That the unit does not turn on but counts down. Confirmed. Found the idler pulley off and the belt is not around the pulley or the motor. Replaced the dryer repair kit from t/s. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG DRYER

Model MGD6230HW1

Near Willoughby, OH 44094

Brian M

Job Details: 07/06/2022

Installed blower and motor OP Test Ok

We serviced a

GE REFRIGERATOR

Model PTS22LCSARCC

Near Eastlake, OH 44095

Brian M

Job Details: 07/06/2022

Installed icemaker and tube OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KENMORE DRYER

Model 110.786327

Near Willoughby, OH 44094

Jason N

Job Details: 07/06/2022

"Cc unit not heatingRan dryer op test, found ignitor not glowing. Checked power to ignitor, good at 120v. Ignitor needs replaced. Replaced ignitor using truck stock part. Reran dryer op test. Good flame and heat. Op test good. ; used 1 279311 (IGNITOR) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near University Heights, OH 44118

Marie V

Job Details: 07/06/2022

Cc that one of the pads for hinge broke. Replaced pad. Op test ok

We serviced a

KENMORE REFRIGERATOR

Model 2536072100B

Near Seven Hills, OH 44131

Gabriel P

Job Details: 07/06/2022

"Replace seal and steam it,opt test ok paid in full"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Olmsted Falls, OH 44138

David R

Job Details: 07/06/2022

Replaced FF back left light. Good. Op Test Ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Bay Village, OH 44140

Angel

Job Details: 07/06/2022

Cc that unit will not fill. Verified and unit does fill it just wont wash made sure control was sending proper voltage to pump and it was will need wash pump assembly replaced. Ordering part.; ordrng 1 W11025157 (Wash pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDW09

Near Willoughby Hills, OH 44094

Manny

Job Details: 07/06/2022

"Cc unit leaking on back after father try installing the water line, unit is leaking from the copper line fitting advise customer to replace the line and if the unit still leaking after line has been replaced to give her warranty company a call and well take another look."

We serviced a

FRIGIDAIRE WALL OVEN

Model FFET2726TBB

Near Highland Heights, OH 44143

Manny

Job Details: 07/06/2022

"Replaced both probes and UI, opt test ok o"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS9

Near Pepper Pike, OH 44124

Manny

Job Details: 07/06/2022

"Replaced dishwasher tub and inner door panel, ran test cycle and unit finished with no leaks or errors"

We serviced a

GE DRYER

Model DPSE810GG3WT

Near Shaker Heights, OH 44122

Marie V

Job Details: 07/06/2022

"Cc that the unit is squeaking . Confirmed. Took unit part and found top bearing and bearing assembly for drum are shot. Will need new bearings. ; ordrng 1 WE3M26 (Top bearings) and 1 WE25M40 (Bearing assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Cleveland, OH 44120

Gabriel P

Job Details: 07/06/2022

"Seal was not needed found washer in the wrong spots on unit correct issue also steam gasket and use silicone on some liner gaps,opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Euclid, OH 44123

Corina B

Job Details: 07/06/2022

"CC that the clothes come out wrinkled. Had a load of clothes in the washer. Clothes are wrinkled from the washer. Started a time dry checked outside vent, clear. Checked the temperature cycling properly. Opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near North Royalton, OH 44133

David R

Job Details: 07/06/2022

Replaced heater. Tested. Good. Op Test Ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Lakewood, OH 44107

Angel

Job Details: 07/06/2022

Cc that they needed drain pump replaced. Confirmed drain pump was not pumping out water used my shop vac to pump out water removed drain pump and it was jammed with a piece of glass. Replaced drain pump with new one because the old one was damaged with the piece of glass tested unit. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDBM601AWS

Near Eastlake, OH 44095

Brian M

Job Details: 07/06/2022

Installed handle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ03

Near Lyndhurst, OH 44124

Jason N

Job Details: 07/06/2022

"Installed shim kit under unit, on the right side. Snapped pics on unit with level on it, also pics of sides of unit after shim installed, and pic of cabinet above unit with level. Filled out Techline documentation form with pics attached."

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Chardon, OH 44024

Jason N

Job Details: 07/06/2022

"Cc unit not getting hot enough for convect featureCustomer stated the microwave convect feature did not work satisfactory. Customer instruct on cookware and how to set up unit for particular features. Ran convect bake function, checked temperatures. Temperatures reading correct. Unit is working as designed."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44120

Gabriel P

Job Details: 07/06/2022

"Rec gave customer a lowner unit so I had to re install the one I was going look at wants did ran diagnostic found two error codes f0e5 off balance load and f8e1 long fill no fill error code delete error ran calibration and auto test pass explain customer how unit works and how to properly operate unit ,opt test ok unit also had to much suds advise customer how much to use"

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Euclid, OH 44123

Corina B

Job Details: 07/06/2022

Replaced the igniter and coils. Opt test ok. The drum was full of clothes. Advised cust 6-8 bath towels equals a full load. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Parma, OH 44134

David R

Job Details: 07/06/2022

"Cc unit not working. Found unit trying to drain but wont. Found line clogged with hair, lint and Bobby pins. Trying to take out basket but washplate seized up. Will need to order new one and break old one out. Ordering washplate. ; ordrng 1 W10752283 (Washplate), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Cleveland, OH 44112

Angel

Job Details: 07/06/2022

Cc that unit is not cooling in the RC. Confirmed RC is not cooling because vents are clogged up with ice because of the drain tube being clogged up. Removed evaporator cover steamed out all ice unclogged drain tube. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Painesville, OH 44077

Brian M

Job Details: 07/06/2022

Cc unit will not agitate Found a actuator arm broken Replaced using truck stock Ran shifter test OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

KENMORE REFRIGERATOR

Model 596.72003016

Near Rock Creek, OH 44084

Jason N

Job Details: 07/06/2022

"Cc unit making knocking noiseRan diagnostic tests, all functions passed, no abnormal sounds heard, but noticed damper control is not finding open/closed position. Damper control is continually opening and closing. Unit needs damper control and is most likely source of noise. ; ordrng 1 WPW10594329 (Damper control)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Warrensville Heights, OH 44128

Marie V

Job Details: 07/06/2022

Took pop. Cc that the side panel is popping out. Confirmed. Corrected issue. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Willowick, OH 44095

Corina B

Job Details: 07/06/2022

Replaced the heater. Started a cycle. No leaks. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Cleveland, OH 44135

David R

Job Details: 07/06/2022

"Cc unit is hot on front panel while running. Customer had unit running before coming out. Front panel is warm but not hot, unit ran on low for 30 mins before coming out. Ran again on high for 30. Called techline again,. Went over temps, normal ranges, warm but not super hot on front panel and overall unit. No air restrictions. Problem cannot be duplicates, 2nd tech and second time trying. Unit is working correctly. Op Test Ok."

We serviced a

AMANA REFRIGERATOR

Model SZD26VW

Near Lyndhurst, OH 44124

Angel

Job Details: 07/06/2022

"Cc that unit in freezer is not cooling properly. Verified temp and it was at 40* took off evaporator cover to see the frost pattern and it only at one row of frost. Unit will need evaporator, compressor and drier filter. Unit will not be able to be fixed evaporator is discontinued on unit. Called BJ to make sure and could not find evaporator anywhere else. Charged service call."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Painesville, OH 44077

Brian M

Job Details: 07/06/2022

Installed heater OP Test Ok

We serviced a

MAYTAG DRYER

Model MEDB855DC4

Near Painesville, OH 44077

Brian M

Job Details: 07/06/2022

Cc of noise Found idler pulley damaged Replaced using dryer repair kit OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFD2561KES

Near Austinburg, OH 44010

Jason N

Job Details: 07/06/2022

"Cc unit still not cooling Found evaporator half iced over on top section, very little airflow to ff section. Ran diagnostics tests functions. All checked good. Ran defrost heater test, defrost heater turned on. Since evaporator wasnt cleared on first visit out, may have been melting and refreezing. Steamed evaporator clear, airflow restored to ff section. Retrieved bimetal for return."

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES1

Near Maple Heights, OH 44137

Marie V

Job Details: 07/06/2022

"Cc that the oven takes a long time to heat and after it shows that its ready is not hot enough. Confirmed, found heating element shorter out. Will need new heating element. ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near North Ridgeville, OH 44039

David R

Job Details: 07/06/2022

"Replaced heater. Ran diagnostics, good. Cleared filter, good. Op Test Ok."

We serviced a

MAYTAG DRYER

Model DE482

Near Cleveland Heights, OH 44106

Angel

Job Details: 07/06/2022

Replaced blower wheel. Opt test ok.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Painesville, OH 44077

Brian M

Job Details: 07/06/2022

Cc of noise Found noise to be idler and an item in blower Replaced idler using dryer kit Removed item from blower OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TE4

Near Maple Heights, OH 44137

Manny

Job Details: 07/06/2022

"Cc unit body is super hot, felt body really hot, found condenser fan blades against the condenser, readjust blades and unit started cooling the condenser and compressor down, waited about 15 mins for compressor to cool down enough to were it can start, compressor started condenser is warm to touch and cabinet is not hot anymore, unit is cooling good frost on evap.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Eastlake, OH 44095

Corina B

Job Details: 07/06/2022

Entitlement s good. CC that the unit does not start a cycle. Confirmed. Found the drain hose laying on the floor into a drain. Raised the drain hose into the sink. Started a cycle. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Bedford, OH 44146

Manny

Job Details: 07/06/2022

"Cc stop working flashing code f8e4 but then started working again, ran diagnostics and found code f8e4 for overfilled, ran test cycle and noticed more suds than actual water in the unit, unit is working as designed, leak was caused by oversuds gave customer some of the finish samples so she can try and see if it helps with the amount of suds, opt test ok"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Austinburg, OH 44010

Jason N

Job Details: 07/06/2022

"Cc unit door not closing properlyChecked door gasket and cabinet seal. Door is sealing properly, no gaps. Customer stated no frosting occurs in unit. Found unit is slightly tilted forward. Raised front of unit up to help with door gravity close. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Olmsted Township, OH 44138

Marie V

Job Details: 07/06/2022

Replaced ice maker and ice maker fan. Cycled. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Brooklyn, OH 44144

Gabriel P

Job Details: 07/06/2022

"Replace control,lower harness and drain pump then ran calibration and auto test pass opt test ok"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Elyria, OH 44035

David R

Job Details: 07/06/2022

"Checked power, 240 to unit. Replaced Thermal Fuse. Good. Unit cycling heat. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near North Ridgeville, OH 44039

Angel

Job Details: 07/06/2022

Replaced control set temperature correctly. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Painesville, OH 44077

Brian M

Job Details: 07/06/2022

Installed heater OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WFW70HEBW0

Near Mentor-on-the-Lake, OH 44060

Corina B

Job Details: 07/06/2022

"Replaced the drain hose. Started a cycle, no leaks. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Cleveland, OH 44105

Corina B

Job Details: 07/05/2022

CC that the unit is not draining. Confirmed. Found the knock out in the garbage disposal. Knocked out the disposal. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WFW8540FW1

Near Painesville, OH 44077

Joe O

Job Details: 07/05/2022

"Cc: error code, locking and unlockingFound error codes f5e3(door unlock error). Ran diagnostics test cycle. Found door is locking and unlocking. Ran drain and spin. Door locking and unlocking. Unable to duplicate issue. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBW00

Near Oberlin, OH 44074

Marie V

Job Details: 07/05/2022

"Heater is not at the cust, they cant find it, also took temps freezer is at 19* and fresh food at 41*. Temperature is going down. Removed back panel and found a big block of ice on the evaporator, theres a leak in the systems. Gave estimate to install a UV drier filter to locate leak. Brought ice maker for return. Labor and parts will be refunded, Spoke to tony supervisor, mostly they will get new refrigerator.; used 1 WPW10143759 (DRIER) from stock"

We serviced a

FRIGIDAIRE FREEZER

Model FFFH20F2QWF

Near Wellington, OH 44090

David R

Job Details: 07/05/2022

"Cc unit when shut with make a popping noise, unit runs long. Referred over to owners manual. Unit is in garage, hotter area, can run longer to get to temp unit needs. Also unit is set to coldest temp, so will run longer until satisfied. All functions, comp, fans, heater. All check good. Gasket is good. Tight suction on unit. All components, good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Kent, OH 44240

Brian M

Job Details: 07/05/2022

F0e9 f0e5 Off balance Could not determine issue with off balance suspension is normal and unit is leveled Recalibrated and advised to watch

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HZ2

Near Westlake, OH 44145

Angel

Job Details: 07/05/2022

Cc that the aluminum foil on the glass top got caked on and wont come off. Confirmed tried scraping off with the provided scraper and it is hard to come off you ha e to try to dig in for it to come off and it could damage the top even more. Called BJ and stated to take a picture of issue and that he would have to get in contact with whirlpool to see if they are willing to replace the glass top.

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089WEM11

Near Shaker Heights, OH 44120

Corina B

Job Details: 07/05/2022

CC that the ice maker is not making ice. Confirmed. Cycled ice maker not cycling. Will need a new ice maker. ; ordrng 1 W10884390 (Ice maker)

We serviced a

JENN-AIR REFRIGERATOR

Model JS42NXFXDE01

Near Pepper Pike, OH 44124

Corina B

Job Details: 07/05/2022

"CC that the unit is not turning on. Confirmed. The ui is not turning on. Checked the connections good. Held the start in ui turned on. Compressor and fans turn on the ui is flashing over temp and can not set the control. Waited a few minutes no frost pattern on the evaporator. Will need a compressor, condenser, evaporator, drier and ui. Office to reschedule appointment. ; ordrng 1 W10785722 (Ui) and 1 WPW10427992 (Evaporator) and 1 W11103181 (Compressor) and 1 WPW10143759 (Drier) and 1 W10591457 (Condenser)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRM01

Near Madison, OH 44057

Joe O

Job Details: 07/05/2022

New filter head water line came kinked. Reordering filter head; ordrng 1 W11346622 (Filter head)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Amherst, OH 44001

David R

Job Details: 07/05/2022

"Customer had POP, took pics, March 2022. Cc unit not cooling properly, had to defrost manual because ice build up in FZ on back wall. Evap not defrost properly, ice build up. Put into diagnostics. Sensors test, all say pass. Heater is coming on correct, evap fan is good. Going to order control, defrost harness and sensor to replace. **2 job count for defrost ; ordrng 1 W11581973 (Harness) and 1 W11558182 (Control) and 1 WPW10384183 (Thermistor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Ravenna, OH 44266

Brian M

Job Details: 07/05/2022

Cc unit not leveled and doors hitting Could not get unit leveled properly Unit needs boards in rear to help level unit out Customer to reinstall unit and call back

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Cleveland, OH 44143

Jason N

Job Details: 07/05/2022

"Cc unit stopped washing and fault codes f7e1Ran diagnostics, found codes f7e1 for tachometer missing or wrong signal, and f7e6 for motor circuit open. Ran auto test, all functions passed, but noticed belt slipping during spin. Checked under unit, found capacitor hanging, strap not screwed into gearcase. Reattached capacitor. Replaced shifter using customer supplied pre Id part. Replaced drive belt using truck stock part. Reran auto test, all functions passed. Op test good. ; used 1 WPW10006384 (BELT) from stock"

We serviced a

JENN-AIR COOK TOP

Model JGC8536ADS

Near Chagrin Falls, OH 44023

Brian M

Job Details: 07/05/2022

Installed orfice holders and igniters OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Amherst, OH 44001

Marie V

Job Details: 07/05/2022

"Cc that the unit still making condensation, no air leaks nowhere on unit. Called whirlpool tech line. Told me to replace back seal and is install new sealer gum. Installed new heater and fill tube. ; ordrng 1 W10688359 (Sealer gum)"

We serviced a

MAYTAG WASHER

Model MVWB835DW2

Near Eastlake, OH 44095

Jason N

Job Details: 07/05/2022

"Cc unit f8e6 error code and unit not working nowRan diagnostics, found codes f5e2 for lid will not lock or lid lock failure and f2e1 for UI stuck button. Ran manual lid lock test, lid will not lock, unit powers off. Unit needs lid latch replaced. Customer declined repair. Estimate only. ; used 1 W10810403 (Lid latch) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFI2089WES6

Near Avon Lake, OH 44012

Angel

Job Details: 07/05/2022

Replaced control board programmed it to proper code. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Willoughby, OH 44094

Corina B

Job Details: 07/05/2022

Replaced the terminal block and cord. Started the dryer not tripping the breaker. Opt test ok

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Amherst, OH 44001

Marie V

Job Details: 07/05/2022

"Cc that the unit does not spin when using any cycle but quick cycle and that when it starts makes a noise. Ran diag found error code F5e2 lock failure. Called tech line, the noise is normal tell cust not to worry about it and make sure all spin is tuned on on the cycles. Ordering lock. ; ordrng 1 Locke (W11316250)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF305ESS06

Near Burton, OH 44021

Brian M

Job Details: 07/05/2022

Cc unit was not cooling Found unit to be operating properly and cooling properly -1 in freezer 39 in ff Advised to watch

We serviced a

KITCHENAID REFRIGERATOR

Model Krfc704fps03

Near Madison, OH 44057

Jason N

Job Details: 07/05/2022

"Cc unit ff section to coolingFound no airflow in ff section, evaporator slightly frosted over. Ran diagnostics, thermistor tests. FF Evaporator thermistor is reading 61 degrees. Out of range. Ran test 57 ff fan test, fan turned on. Unit needs evaporator cover assembly for out of range thermistor. ; ordrng 1 W11395558 (Evaporator cover)"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X18DW04

Near Pierpont, OH 44082

Brian M

Job Details: 07/05/2022

Cc unit not cooling Found unit not defrosting can not get control to respond to run forced defrost Needs control Part not in stock office to schedule ; ordrng 1 W11496873 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYB05

Near Ashtabula, OH 44004

Joe O

Job Details: 07/05/2022

"Cc: not making enough iceFound temps in freezer at 5 degrees, ff at 37 degrees. Cycled ice maker, ice maker sticking in cycle. Needs ice maker. Replaced ice maker. Cycled. Op test ok ; used 1 4317943 (ICEMAKER) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Amherst, OH 44001

Marie V

Job Details: 07/05/2022

"Cc that the unit still making condensation, no air leaks nowhere on unit. Called whirlpool tech line spoke with Adrian. Told me to replace back seal and is install new sealer gum. Installed new heater and fill tube. ; ordrng 1 W10688359 (Sealer gum)"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near North Ridgeville, OH 44039

Angel

Job Details: 07/05/2022

Cc that unit is still having the same error code F0E4. Confirmed error code coming up while in rinse cycle Control was already replaced will replace inlet valve because of thermistor reading wrong water temperature. Ordering part.; ordrng 1 W11220230 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near North Ridgeville, OH 44039

Marie V

Job Details: 07/05/2022

Cc that the unit is not cooling. Confirmed. Took temps 63* both sections. Ran step 5 compressor 2.5 amps on full speed and 175 watts. Ran step 4 full frost on fresh food evaporator and freezer evaporator as well. Notice that when unit running in normal operation evaporator fan does not runs and compressor shuts off and then comes back on. Unit will need UI and control board. Office will contact once they have eta on the part; ordrng 1 W10843055 (Control) and 1 W10848301 (Ui)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near North Olmsted, OH 44070

Angel

Job Details: 07/05/2022

"Replaced control, harness and thermistor. Opt test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW0

Near Elyria, OH 44035

David R

Job Details: 07/05/2022

"Cc unit not starting, lights will go on and just go off. Customer is hitting the options on unit but not actually starting unit up. So unit will just turn off after being in standby. Showed customer have to hit start and light above start will come on. No error codes. Ran diagnostics and heater coming on at end, showed customer. Advised customer for best Drying for unit, use rinse aid and Heat Dry option, can also air dry as well if needed. Refer to owners manual for drying. Unit good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Cleveland, OH 44130

Manny

Job Details: 07/05/2022

"Cc unit sometimes comes on and sometimes it wont, and displaying f9e1 error message, ran diagnostics and found code F0e2 for over suds, cleared codes and ran test cycle multiple times and duplicate the fault, unit drains properly and unit started every time without any issues"

We serviced a

GE DRYER

Model GFD65GSPN0SN

Near Painesville, OH 44077

Corina B

Job Details: 07/05/2022

Replaced the ui. Opt test ok

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW5

Near Cleveland, OH 44108

Corina B

Job Details: 07/05/2022

Replaced the glass and nameplate. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Avon, OH 44011

David R

Job Details: 07/05/2022

"Cc unit not turning on, F6E2/E3. Error code. Communication error. Gave estimate for control and UI, customer paid SVC only, do not order parts. ; ordrng 1 W11135391 (Ui) and 1 W11429620 (Main control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Madison, OH 44057

Brian M

Job Details: 07/05/2022

Cc no drain Found plug in disposal OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS526SIAH00

Near North Ridgeville, OH 44039

Marie V

Job Details: 07/05/2022

"Cc that the ice maker only makes few ice cubes, confirmed. Took temps 20* in freezer and 37* on fresh food. Removed back panel and found only few coils with frost. Unit will need filter dryer. Cust will call back to make appointment, he is not sure what days have available next week. ; used 1 WPW10143759 (DRIER) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ06

Near Chagrin Falls, OH 44022

Jason N

Job Details: 07/05/2022

"Cc unit not cooling Plugged in unit, found compressor has no start relay. Customer stated he has the old start relay that the other company took off. Found relay burnt. Replaced start device. Compressor is not starting, relay overload opening after a few seconds. Compressor is locked. Checked pressure in system, checked good, no leaks. Recovered refrigerant. Installed compressor using customer supplied pre Id part. Pulled vacuum on system to 29 in/hg. Recharged system with 4.5oz. Of r134a. Low side stable at 1 psi. Unit starting to cool. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

FRIGIDAIRE STACK W/D

Model FFLE3911QW0

Near Conneaut, OH 44030

Joe O

Job Details: 07/05/2022

"Installed drain pump ran test cycle. Unit will not start. Entered diagnostics. Found error code e35(water overload) checked pressure hose. Re entered diagnostics, unit threw an error e21(difficulty in draining for washing. Needs control and pressure sensor. Spoke with BJ,stated customer could pay the difference in parts or Refund parts and labor. Customer paid the difference in parts. ; ordrng 1 5304500452 (board) and 1 5304504885 (sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADH1

Near Conneaut, OH 44030

Joe O

Job Details: 07/05/2022

Cc: not drainingFound drain pump is receiving proper power. Unit is draining. Advised customer during cycle pump can over heat and cause unit no5 to drain. Needs drain pump. Replaced drain pump. Tested. Op test ok ; used 1 WPW10348269 (PUMP-DRAIN) from stock

We serviced a

KITCHENAID RANGE

Model KDRS462VSS03

Near Chardon, OH 44024

Joe O

Job Details: 07/05/2022

Installed control. Ran test bake. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GWH0

Near Westlake, OH 44145

Angel

Job Details: 07/05/2022

Replaced valve tested unit and theres no more leaks. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Westlake, OH 44145

Angel

Job Details: 07/05/2022

Replaced heater tested to make sure it would not leak and function as should. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Strongsville, OH 44149

Marie V

Job Details: 07/05/2022

"Cc that the bottom spray arm is not working properly and that it falls out. Confirmed. Replaced spray arm , spray arm was loose, tested unit. Op test ok."

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Strongsville, OH 44149

Marie V

Job Details: 07/05/2022

Replaced control and oven sensor. Preheated to 350*. Took temps. Op test ok

We serviced a

GE STACK W/D

Model GUD27ESSM1WW

Near Westlake, OH 44145

Angel

Job Details: 07/05/2022

"Cc that dryer was fine but washer was not turning on at all. Confirmed washer would not start or have any lights turned on. Removed panel for control board verified it had proper voltage going to it and it did so i started making sure all wires were properly seated and tested unit again and it started working again ran a speed-wash to make sure everything worked properly and it filled, agitated, spun and drained as should. Explained to customer that it couldve been a loose connection and to monitor for now. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Avon Lake, OH 44012

David R

Job Details: 07/05/2022

"Replaced both FF gaskets, good. Op Test Ok"

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Mayfield Heights, OH 44124

Joe O

Job Details: 07/05/2022

Cc: door not closing properlyCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found hinges loose. Tighten hinges. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW

Near Cleveland, OH 44113

Manny

Job Details: 07/05/2022

Replaced ordered parts opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS36QJW00

Near Cleveland, OH 44111

Angel

Job Details: 07/05/2022

"Cc that unit stopped cooling only bottom of freezer was cooling. Verified and unit was turned off when i arrived turned on unit to see the frost pattern and it was only getting frost on half of the coils on the back of the evaporator called BJ and asked me to check the drain pan and noticed the heat was pretty corroded BJ said that unit will need a sealed system will need compressor, evaporator, heater, heat exchanger, drier filter and tube kit. Gave customer estimate and they said they will get unit unit.; ordrng 1 W10309990 (Compressor) and 1 876765 (Tube kit) and 1 WPW10122127 (Evaporator) and 1 WP2004545 (Heater) and 1 WP2003001 (Heat exchanger)"

We serviced a

SAMSUNG DRYER

Model DV405ETPASU/AA

Near Painesville, OH 44077

Joe O

Job Details: 07/05/2022

"Cc: not heatingFound heating element open. Needs heating elementCustomer does not want to repair at this timeTook unused thermal for return; ordrng 1 DC97-14486A (Heating element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Aurora, OH 44202

Brian M

Job Details: 07/05/2022

Cc unit leaking Found drain tube clogged Steamed tube OP Test Ok p

We serviced a

MAYTAG DRYER

Model MDG9700AWW

Near Aurora, OH 44202

Brian M

Job Details: 07/05/2022

Cc unit not shutting off when drying is complete and knob lights flash Verified by running timed dry unit continues past time Needs control and ui panel parts are NLA ; ordrng 1 35001154 (Control) and 1 35001160 (Ui) and 1 35001153 (cntrl-elec)

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFM01

Near Cleveland, OH 44105

Jason N

Job Details: 07/05/2022

"Cc unit not cooling Found both sections at room temperature. No frost pattern on evaporator. Amp draw on compressor at .3A. Unit has refrigerant leak, will need sealed system repair. Cust declined repair, estimate only. ; ordrng 1 W10836706 (Evaporator) and 1 W11209866 (Compressor), used 1 WPW10143759 (DRIER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KVEXVQ01

Near Cleveland, OH 44120

Manny

Job Details: 07/05/2022

"Cc unit not dispensing ice, stated that theres is block of ice in the bin, found a block of ice in the bin, looks like warm air got in an the ice melted and froze up all together, cux said that she had a power outage a few weeks ago that lasted almost the entire day, removed block of ice and ran harvest test on ice maker and it cycles and fill, broke some ice from the ice block and put it in the bin and tested the dispenser, ice dispenses with no issue, advise customer to allow 12 to 24 hours for a full ice bin, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB05

Near Cleveland, OH 44102

Angel

Job Details: 07/05/2022

Cc that unit was not cooling in the ff section. Took temps and freezer was at 15* and ff section was at 70. Noticed that in freezer there was frost everywhere and built up by evaporator fan and the ff section vents were clogged up with ice as well. Steamed out all ice and made sure drain tube was draining properly also made sure door was sealing properly because of all the frost so i siliconed around the cabinet and steamed out seal as well. Opt test ok.

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