Local Reviews
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Brian B.
ABL2233FES WHIRLPOOL REFRIGERATOR CC that the ice maker is making hollow ice cubes. Found the water filter needs to be replaced. Optest ok. ; Job Cmpltd,
Brian B.
KFIS29BBBL03 KITCHENAID REFRIGERATOR Replaced the part listed. Side lights started working.. freezer light still not working. Found open freezer light.replaced from surplus stock.. tested lights.. optest ok..; Job Cmpltd
Dan H.
MAYTAG DRYER PYE2300AYW Customer complaint that unit is not heating, found heating element open, unit needs new heating element, customer does not want repair; ordrng 1 LA-1044 (HEATER72.44), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Dan H.
WHIRLPOOL REFRIGERATOR GSC25C6EYY02 Customer complaint of knocking sound, noise is coming from ice maker after ejecting ice, unit needs new ice maker, installed new ice maker, op test good ; used 1 WPW10251076 (ICE MAKER ASSY) from stock, Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR WRF989SDAB00 Unit leaking at where water tank connects to filter assy. Needs water tank ; ordrng 1 W10821719 (reservoir), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/24 MON !,
Arthur V.
KITCHENAID ICEMAKER KUIC18NNXS1 ound compressor not starting Tried test strip no good. Found start to run windings open part covered under 5 yr limited part only warranty. CFC TECH ONLY---extra time --cwow---cell number 440-487-9360----reschedule st customer request ----; ordrng 1 WPW10605286 (compressor), , schdld next appmnt for 4/27 THU !,
Eric M.
GE REFRIGERATOR TFX22ZMA Comp leaking fm fz and evap cover seal is not on the evap cover. Found the evap drain frozen, causing water to leak onto the fz bottom and freeze, then it melts and leaks. The evap cover gasket is bent over and not able to get it back on the cover, looked up part, part has been discontinued and is no longer available. Steamed out evap drain, have water flow.; , Job Cmpltd,
Eric M.
AMANA WASHER ALW780QAW Comp that the agitator broke off, flew up, and popped the lid open. Found the drive bell appears to have broken off, and is stuck inside of the agitator. Needs drive bell and agitator replaced.; ordrng 1 39508P (drv bell/seal kit 1938) and 1 40000501W (agitator 6232), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $107.74 Check # 1440, schdld next appmnt for 4/24 MON !,
Eric M.
GE REFRIGERATOR TFX27PFXFWW Comp lwr ff door hinge broke. Ff door gasket torn. Found the ff door hinge pin broke, and the lower cam and cam risers worn, upper hinge pin bent. Going to need upper & lower hinges replaced, along with cams and cam risers, also the screw in door gasket needs replaced. Quoted $188 labor (very extensive job - needs 2 count job). Spoke to Julie, she needs to get authorization for the repair, repair declined at this time, estimate only, they will call if they want repair completed.; , Job Cmpltd,
Brian B.
CAE2743BQ0 WHIRLPOOL WASHER CC that machine will not start cycle. When plugged in drain pump starts humming. Replaced pump from t/s. When plugged in, new pump starts running and does not stop.tried to place control into diag. Would not enter diag. Checked voltages on control oer tech sheet. 120v and 5 and 13 dc are present but control will not respond. Let run for over 10 min. Did not reset. Will also need new control.
Paul H.
MVWC200BW0 MAYTAG WASHER Seal has failed, causing water to leak and displace oil in gearcase, needs gearcase/seal, unit also has shifter faulter, shifter is t/s but if used before return visit may not have on hand, ordering shifter as well; ordrng 1 W10771758 (gearcase) and 1 WPW10006355 (actuator)
Paul H.
WTW5520SQ0 MAYTAG WASHER Timer not advancing, motor on timer is out and timer needs replaced; ordrng 1 WPW10042330
Paul H.
WRF560SMYW04 WHIRLPOOL REFRIGERATOR Unit is not defrosting, blocking air flow to RC, placed in forced defrost, heater activated, proving heater circuit good, needs main board; ordrng 1 W10836822 (cntrl-elec)
Paul H.
WTW7000DW0 WHIRLPOOL WASHER Ran diag, f7e5 shifter, f0e5 off balance, f0e3 over load, f2e1 stuck key, cleared, ran spin test, ratcheting sound, definitely needs a shifter; ordrng 1 W10754448 (clutch)
Paul H.
FFTR1821QB1 FRIGIDAIRE REFRIGERATOR Ice maker had over flowed, flooded kitchen, ordering ice maker and valve, should come as a kit, spoke with GS, part# not on breakdown, GS to research
Paul H.
NED4655EW1 AMANA DRYER Verified no heat, said timer wasn't advancing either, checked source, 120 to L1, about 30V to L2, L1-L2 comes in at about 45V, advised to have an electrician repair; Job Cmpltd,
Paul H.
WFE540H0AS1 WHIRLPOOL RANGE Replaced bake element, tested by preheating to 350F, heated to temp, temp good.
Paul H.
GI6SDRXXY07 WHIRLPOOL REFRIGERATOR Manually cycled IM, harvested, issue appears to be harvest thermostat, replaced IM from t/s, cycled and filled, op test ok.; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
Dan H.
WHIRLPOOL REFRIGERATOR WRT311FZDT00 , Installed new thermostat, op test good, advised customer to allow 24 hours for refrigerator to reach proper temperatures; Job Cmpltd,
Robert A.
WHIRLPOOL DRYER WGD9400SW2 Found idler pully siezing, replaced, ran unit, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd,
Dan H.
WHIRLPOOL REFRIGERATOR GSC25C6EYY02 Customer complaint of knocking sound, noise is coming from ice maker after ejecting ice, unit needs new ice maker, installed new ice maker, op test good ; used 1 WPW10251076 (ICE MAKER ASSY) from stock, Job Cmpltd,
Dan H.
MAYTAG WASHER MVWB835DW0 Customer complaint that unit is going off balance during bedding cycle, ran diagnostics, no error codes found, found unit leaning slightly back, leveled unit, ran drain and spin cycle with wet bed sheets, unit spun sheets to almost dry, unit did not go off balance or walk off platform, Unit is operating as designed ; Job Cmptd
Dan H.
WHIRLPOOL RANGE WFC150M0EB0 Installed new broil element and control, op test good ; Job
Dan H.
WHIRLPOOL WASHER WTW8500DC0 Installed transmission, stator, rotor, and clutch, op test good, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR WRX735SDBM04 ried to clean rust colored markings on right side fresh food door. No good. Needs door assy Advised cust special order up to 6 weeks for delivery (please send to correct address) ; ordrng 1 13107319SQ (dor-fip ss) and 1 WPW10393265 (nameplate), schdld next appmnt for 4/25 TUE !,
Eric M.
WHIRLPOOL REFRIGERATOR KFIS25XVWH3 Replaced and programmed hv board, optest good.; Job Cmpltd,
Gail V.
WHIRLPOOL WASHER WTW7000DW0 Comp leaving white lint on dark clothing, cust showed me pics on her phone, she says they come out of the washer like that. Asked her what she uses to clean the washer, she said she uses bleach, and does it every 30 days, but has not used affresh or any other cleaning product. There is a ring about 2/3rds of the way up the basket that appears to be fabric softener buildup that can be removed with a little elbow grease. Checked hot water temp in sink, is at 130 degrees. Init svc test iaw tech sheet, no faults, ran auto test, passed, calibrated. Called wptl, spoke to bill (sr#: 7718836191), said the ring around the basket is fm non-diluted fabric softener and excess fabric softener, not using a manufacturer approved washer cleaner like affresh, and excess detergent. Cust needs to use no more than 1.5 tbsp of HE detergent, same with the fabric softener, and to dilute the fabric softener with hot water prior to putting it into the dispenser.; Job Cmpltd,
Eric M.
WHIRLPOOL DRYER WED5000DW2 Cust showed pop. Comp of occasional squealing sound that eventually goes away. Found a button stuck in the felt bearing, removed, op test good.; Job Cmpltd,
Robert A.
FRIGIDAIRE FRONT LOAD WASH FAFW3801LW4 Installed controls, ran unit, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL WASHER WTW4880AW1 Installed gearcase, cam kit and shifter, ran recal cycle, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR HR41018134 Found fill tube frozen, ohmed heater, good, jumped out per svc pntr, cycled i/m, good, op test ng, checked water in door, none, found filter frozen, checked damper ng needs damper asm; ordrng 1 W10814173 (DAMPER), schdld next appmnt for 4/21 FRI !,
Jeff M.
MVWB835DW1 MAYTAG WASHER Ran a rinse and spin with 6 large towels, a little harmonic vibration was present, but unit is on second floor, proceeded well within parameters, discussed loading, op test ok.; Job Cmpltd
Paul H.
MGT8720DS02 MAYTAG RANGE Replaced manifold, all valves staying off, require inward pressure to turn on, op test ok.; Job Cmpltd,
Paul H.
WRF736SDAF10 WHIRLPOOL REFRIGERATOR Waterline cracked at elbow, was able to cut back, tested by pulling water at door, no more leaks.;
Paul H.
WTW8500DW1 WHIRLPOOL WASHER Ran a rinse and spin with 6 large towels, went through fine, no noise, discussed loading, op test ok.; Job Cmpltd
Paul H.
WTW5000DW1 WHIRLPOOL WASHER Replaced main control, ran calibration and test cycle, went through test fine, op test ok.; Job Cmpltd,
Jeff M.
GFE29HGDHBB GE REFRIGERATOR Unit had a little bit of ice build up where the Freon lines enter and exit the evaporator clear the ice unit tested good
Jeff M.
MGR8800FZ0 MAYTAG RANGE Explain to the customer I guess that she was smelling was the first few seconds prior to the unit lighting unit tested good; Job Cmpltd,
Jeff M.
WRX988SIBM03 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
JGB295SER1SS GE RANGE Customer heads in full at the bottom of your oven causing the unit to heat very unevenly she remove the tinfoil the temperatures leveled out; Job Cmpltd,
Jeff M.
NED4655EW1 AMANA DRYER The unit has flood damage see pictures unit is no longer under warranty.; Job Cmpltd
Alice M.
KUDC10FXSS5 KITCHENAID DISHWASHER Installed new part unit op tested good ; Job Cmpltd
Paul H.
MSF25D4MDM02 MAYTAG REFRIGERATOR Unit will work fine when in "filter bypass", as soon as filter is in, no go, has done this with multiple filters, ordering filter head assembly; ordrng 1 W10862461 (housing),
Paul H.
FGHC2331PFAA FRIGIDAIRE REFRIGERATOR Customer stated three issues, first was sound issue, explained to me that the were out of town this weekend and when they returned the sound was gone, all functions running at present and unable to produce sound, second issue, if unit is set to 34F on RC, crispers freezer, showed customer damper for crispers and how they function, final issue, water LED on UI is out, ordering UI; ordrng 1 242058232 (user interface)
Jeff M.
WTW4800XQ4 WHIRLPOOL WASHER Installed new part unit op tested good. As I was taking the actuator out I found a cure oil on the actuator covering the sensor terminals inside. I started checking the different components located learned the washer unit needs a new belt motor transmission.; ordrng 1 W10721967 (cam) and 1 W10771759 (TRAN) and 1 WPW10006384 (BELT) and 1 WPW10677715 (MOTOR),
Jeff M.
JDS9860AAP JENNAIRE RANGE Installed the new switches I have power to the burners heads now it will spark it is very weak I try to disassemble the right burner had I could not remove it to clean I disassembled the left one found a dit of rust. ; ordrng 2 74004053 (sub 7432p073-60)s and 2 WP3403M075 (BURNER HEADS)s,
Jeff M.
GS6NBEXRS00 WHIRLPOOL REFRIGERATOR Shoot flap is damaged see a picture also metal driveshaft the sitting too low needs a new sleeve and washer; ordrng 1 WP2212365 (S) and 1 WP2305258 (CHUT FLAP) and 1 WP2305382 (WASHER)
Eric M.
MAYTAG WASHER Comp leaking fm bottom. Hooked up to atu, init svc test iaw tech sheet:F0e3 (overload), cleared, ran manual fill test to check for leaks, none found. Ran thru auto test, still no leaking observed. Unable to duplicate issue.; Job Cmpltd,
Dan H.
KITCHENAID DISHWASHER KUDS35FXSS3 Customer complaint that unit stopped mid cycle, no buttons on user interface responsive, found outlet unit is plugged into switched off, switched outlet on, user interface buttons lit, drained unit , ran test cycle, unit completed test cycle, op test good ; , Job Cmpltd,
Dan H.
WHIRLPOOL REFRIGERATOR KSCS25FKSS02 , Customer complaint that unit is not making ice and door gaskets are hot, Ice bin full when tech arrived, cycled ice maker , ice maker ejected ice and filled, found condenser clogged with dust and fur, cleared condenser, op test good ; Job Cmpltd,
Chad P.
LGR8620PG0 WHIRLPOOL DRYER Found thermal open. Replaced. Venting checks good. Ran on timed dry. Heat cycled correctly. Op test ok. ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,
Chad P.
WFG505M0BS0 WHIRLPOOL RANGE Door kit found not needed. Installed seal. Op test ok. ; Job Cmpltd,
Chad P.
KDTE204EPA2 KITCHENAID DISHWASHER Installed disp and advised on functions features and operations. Op test ok. ; Job Cmpltd,
Chad P.
WFW90HEFW0 WHIRLPOOL WASHER Installed stator and control. Op test ok. ; Job Cmpltd,
Arthur V.
WHIRLPOOL DISHWASHER WDF760SADM0 Found power to wash motor wash motor not running. Needs motor sump assy ; ordrng 1 WPW10671942 (pump&motor), schdld next appmnt for 4/24 MON 12-5,
Arthur V.
WHIRLPOOL WASHER WTW5640XW3 ound pump just humming. Nothing in pump. Replaced with truck stock--op test good ----; used 1 WPW10276397 (PUMP ASM, DRAIN) from stock, Job Cmpltd,
Chad P.
KDFE104DWH2 KITCHENAID DISHWASHER Installed control panel. Op test ok. ; Job Cmpltd,
Eric M.
MAYTAG WASHER MVWC415EW2 Comp of grinding sound. Spun basket, no abnormal sounds heard. Hooked up to atu, init fault code display, clear, ran manual spin test, main pulley rubbing against the pulley/motor shield which is bowed inwards, needs shield replaced.; ordrng 1 WPW10550173 (SHIELD), schdld next appmnt for 4/21 FRI 8-9,
Eric M.
WHIRLPOOL REFRIGERATOR WRF560SEYM05 Comp that the rh ff door is thumping and the washer broke off of lower hinge. Found the bottom door trim broken. Needs rh ff door, thimble, bracket, and washer replaced. Advised cust to call us when the door is rcvd so we can schedule rtn date to install.; ordrng 1 LW10413519 (FF DOOR (RH)) and 2 WP487576 (WASHER )s and 1 WPW10397055 (BRACKET) and 1 WPW10470155 (CAM - DOOR (RH)) and 1 WPW10481433 (BADGE), schdld next appmnt for 5/9 TUE!
Alice M.
MHW3505FW0 MAYTAG WASHER Installed control. Op test ok. ; Job Cmpltd,
Alice M.
FGHD2465NF1A FRIGIDAIRE DISHWASHER Started teo cycles and observed. Times did not change. Advised on operations and how sensor works. Advised if time goes up to cancel cycle and restarted it. When unit refills with clean water times should not go up as sensor will be happy. ; Job Cmpltd,
Chad P.
WED9600TW0 WHIRLPOOL DRYER Found rear roller bushing seized to its support. Needs rear rollers and rear right support replaced. Cust requests morning for install appt please. ; ordrng 2 WPW10314173 (ROLLER)s and 1 WPW10359271 (SUPPORT),
Brian B.
WDT720PADM2 WHIRLPOOL DISHWASHER Replaced parts listed. Ran a test cycle, optest ok.; Job Cmpltd,
Eric M.
MAYTAG WASHER MVWX655DW0 Upon arrival, found several parts of unit taken apart by the cust, washplate, pulley shield, & rear access pnl removed (see pics). Comp not spinning water out of clothes, does not think it has enough power. Re-installed wash plate and shield. Put into svc test iaw tech sheet: F0e2 (oversuds condition detected); F7e1 (basket speed sensor fault), cleared, ran calibration, not agigtating, stopped calibration, checked capacitor, no deflection, needs cap replaced.; ordrng 1 WPW10625046 (CAPACITOR - RUN), schdld next appmnt for 4/21 FRI !,
Brian B.
WFW75HEFW0 WHIRLPOOL WASHER Cust showed pop, pic sent. CC that the washer is leaking after each cycle. Found water leaking from the front bellow seal and where the door meet. Found large amount of dog hair on bottom of door. Advised cust to clean the door after every load. Ran diag test, no codes, ran CO test cycle, no leaks and optest ok. ; Job Cmpltd,
Brian B.
GTW180SCJ0WW GE WASHER Replaced the agitator. Ran a cycle test, optest ok. ; Job Cmpltd,
Brian B.
KSC23C8EYY02 KITCHENAID REFRIGERATOR Placed valve in home postion. Replaced parts listed. Pulled vac to 30" held. Charged system to 5.3oz. Optest ok. ; Job Cmpltd
Brian B.
FGHF2366PFAA FRIGIDAIRE REFRIGERATOR Found i/m fan iced up and twist tray thermister broken. Found the fan is damaged by the ice buildup. Will need new i/m, fan and seal kit. Cust needs early apot if poss.; ordrng 1 243297606 (ice maker) and 1 5303918737 (GASKET) and 1 5304493604 (fan & gasket kit),
Robert A.
GENERAL ELEC WASHER GFWR2700H0WW Ran unit, adjusted level, Ran again, op test okNote unit is in plastic tub, tub has give; Job Cmpltd,
Robert A.
WHIRLPOOL RANGE WFE320M0ES0 No rust found on glass top, glass just needs cleaned, op test okOfr. 1023003668; Job Cmpltd,
Robert A.
MAYTAG WASHER MVWB835DW0 Installed control, ran test 52, op test ok; Job Cmpltd,
Dan H.
AMANA RANGE AER5630BAW0 Installed new left rear element, op test good ; Job Cmpltd,
Dan H.
KENMORE DRYER Installed new control and lint screen, op test good ; Job Cmpltd,
Dan H.
JENN-AIR REFRIGERATOR JS48CSDBDA Installed new power supply board, op test good ; Job Cmpltd,
Dan H.
AMANA DRYER NGD4655EW2 Customer complaint of squeaking noise, noise is coming from dryer vent rubbing on back of dryer, adjusted dryer vent, no noise heard now, op test good ; Job Cmpltd,
Dan H.
AMANA REFRIGERATOR ART104TFDW01 Customer complaint that unit is making a clicking noise, clicking noise is coming from start device, found compressor not running, changed start device, compressor started, no clicking noise heard now, op test good ; Job Cmpltd,
Dan H.
AMANA DISHWASHER ADB1300AFW1 Customer complaint that unit is not draining, drain pump is working, found knock out plug still on garbage disposal, removed, unit drains, op test good ; Job Cmpltd,
Dan H.
FRIGIDAIRE REFRIGERATOR GLRS64ZEW7 Customer complaint that dispenser paddle is loose and occasionally does not dispense ice, found a tab on ice actuator broken , unit needs new ice actuator; ordrng 1 241681901 (ICE ACTUATOR), schdld next appmnt for 4/24 MON !,
Dan H.
WHIRLPOOL REFRIGERATOR WRS586FLDM00 Customer complaint that unit is not making ice, ice bin full when tech arrived, ice level sensors are working, unable to duplicate the problem, unit is operating as designed, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR WRS586FIDH00 Re leveled fridge and checked ice maker dispenser Unit op test good. Cust to monitor and if paSt problem coMes back he will call for service and not unplugg unit ; Job Cmpltd,
Arthur V.
MAYTAG WASHER MHW5500FW0 Replaced water valve and dispenser body-----; Job Cmpltd,
Arthur V.
WHIRLPOOL DISHWASHER WDP340PAFB0 Replaced drain hose and drain pump. Op test good ; Job Cmpltd,
Arthur V.
FRIGIDAIRE REFRIGERATOR FFHS2311LWD Found gate for cuushed ice broken needs housing assy,ice maker super loud, making clunking sounds and right side door seal ripped along the edge. Please order housing,door seal and door gasket ; ordrng 1 241786003 (gasket) and 1 241798224 (ice maker) and 1 241885501 (HOUSING), schdld next appmnt for 4/21 FRI !,
Arthur V.
KITCHENAID CONVECTION OVEN KEMC308KSS0 Replaced blower ,hinges and low voltage trans former Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING), 1 WP9760588 (TRANSFORMER), and 1 WPW10440740 (LAMP) from stock, , Job Cmpltd,
Eric M.
JENN-AIR RANGE SVE47600W Wants erc installed. Quoted $98 labor. Had cust secure pwr to range. Replaced the ERC, had cust turn pwr on, display lit up. Tested all functions. Set to bake at 350, optest good.;, Job Cmpltd,
Eric M.
KENMORE REFRIGERATOR 363.78592896 Comp ice maker not making ice for past 4/5 months. Found the bale arm was hooked underneath the ice maker stripper, so the bale arm could not move, once bale arm was freed, ice maker cycled and filled, optest good.; Job Cmpltd, saved tck
Eric M.
KITCHENAID DISHWASHER KUDC10IXWH7 , Replaced user interface, ran thru svc test iaw tech sheet, passed, optest good.; Job Cmpltd,
Eric M.
GE B/IN REFRIGERATOR ZIRS360NXARH Comp temp display showing 50+ degrees. Upon arrival, fans running, compressor is not. Verified 120 vac going to inverter. Hooked up inverter test board to compressor, compressor started right up. Have faulty inverter. Quoted $118 labor to replace inverter.; ordrng 1 WR49X10283 (INVERTER KIT 17684), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/21 FRI !,
Eric M.
MAYTAG WASHER MVWC565FW0 Comp when washing dark items in cold water, does not spin water out of clothes and she has to run a drain/spin cycle, and hears a loud "clunking" sound, but when washing in hot water, everything is fine. Washer plugged into a gfci receptacle, advised cust that iaw the manufacturer's installation manual, the washer must be plugged into a properly polarized, non-gfci receptacle. Init fault code display: F0e2 (oversuds condition detected), cleared. Cust is using HE detergent, however, she may be using too much. Calibrated washer, no abnormal sounds during the calibration. Ran auto test, failed, did not spin or drain, just stopped the test, and all lights went out and lid unlocked. Init fault code display, no faults. Calibrated again, ran auto test, this time it passed. Cust is using too much detergent, advised her to use no more than 1 tbsp of HE detergent.; Job Cmpltd,
Eric M.
GE REFRIGERATOR PFSS6PKXCSS Comp freezing items in the ff compartment, and water under the pantry drawer. Removed the cover to ff evap, found block of ice at top rh corner of ff evap, even frost pattern on rest of evap. Put into forced defrost, amp draw of heater is .4 - .5 amps, resistance of heater is 66 ohms, but heater is hot but not red. Spoke to gs, who said to contact jr, who said to contact tg, ho contacted gs, who said to contact ge. Called getl spoke to Jerry, he said amp draw should be 1.5 ohms, and that the normal heater resistance is 55 ohms, needs heater and bi-metal replaced. Quoted $118 labor.; ordrng 1 WR02X12592 (BI-METAL 8222) and 1 WR02X12603 (HEATER - DEFROST 14720), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/20 THU ! [**],
Robert A.
WHIRLPOOL REFRIGERATOR WRF560SMYW05 Found frz door not sealing, reset door closer, op test ok; Job Cmpltd,
Robert A.
MAYTAG RANGE MEW7530DS01 Found several keys on ui not working, reset connections, ng no change, needs ui; ordrng 1 W10812314 (UI PANNEL), schdld next appmnt for 4/21 FRI !,
Robert A.
WHIRLPOOL RANGE WFE710H0AS1 Found left front inner element receiving 220 vac, element open, rt front outer element open, please make sure is under warr; ordrng 1 W10823727 (LF ELEMENT141.15) and 1 W10823729 (RT F ELEMENT 118.94), schdld next appmnt for 4/24 MON !, saved tck
Robert A.
KITCHENAID REFRIGERATOR KRFC704FPS00 nstalled ui, op test ng, when door is open, no noise, when light switch is closed, ui makes high pitch noise, needs emi bdTalked w/gs; ordrng 1 W10887812 (CONTROL BD), schdld next appmnt for 4/20 THU !,
Robert A.
KITCHENAID REFRIGERATOR KFIS27CXMS5 Installed i/m asm, cycled, op test ok; Job Cmpltd,
Robert A.
KITCHENAID REFRIGERATOR KSSS48QDW05 Ff 37, frz 6, inspected evap, frost and ice only on cap tube, tapped lowside in 15"vac, added r134a, evap frosting, needs evap, heatexchanger, drier and compWill need 2techs. 3-4 hoursCust to let us know, ; ordrng 1 4388575 (evaporator238.57) and 1 W10309995 (compressor396.99) and 1 WP2004545 (PAN HEARER121.32) and 1 WPW10143759 (DRIER 17.09), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Tim G.
WHIRLPOOL DISHWASHER WDF520PADM7 Customer's complaint is that the detergent is still in the bottom of the tub after the unit has completed the wash cycle. Tested unit and found the unit to fill but the motor to not run. Found 120vac at the motor connection. Checked unit for errors and found a 4-3 (wash motor) motor not running and a 7-1 no heat. Ran a complete service test, op test NG unit needs motor. ; ordrng 1 W11025157 (SUMP ASM), schdld next appmnt for 4/21 FRI !, saved tckt [SdLink
Tim G.
MAYTAG DRYER ELE MEDB400VQ0 Customer's complaint is that the unit has a very loud squealing sound when running. Ran unit and found the pulley bearing to have failed causing the sound. Replaced the pulley and found the front felt seal loose as well. Added high temp glue and reinstalled seal, op test good. ; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd,
Tim G.
WHIRLPOOL RANGE WFC150M0EB0 Complaint that the unit has no power when plugged in. Unit is a electric range and lowes store doesnt have a 240vac outlet to test the full function of the unit. Applied power to the terminal block between L1 and N and found the clock to turn on. Checked the switches, burners, and elements to finf all good. Likely customer had a electrical issue in the home. Unit ready for resale. ; Job Cmpltd,
Tim G.
WHIRLPOOL WASHER WTW5000DW1 Customer's complaint is that the unit will not spin out at the end of the cycle. Checked unit for errors and found a out of balance load error F0E5. Tested a spin cycle and found the unit's wash plate spinning at a high rate of speed and the basket not moving. Found the gearcase to have failed and needing replaced. Ordering gearcase. ; ordrng 1 W10771760 (gearcase), schdld next appmnt for 4/20 THU !,
Tim G.
Whirlpool dishwasher WDF520PADM7, Customer's complaint is that the detergent is still in the bottom of the tub after the unit has completed the wash cycle. Tested unit and found the unit to fill but the motor to not run. Found 120vac at the motor connection. Checked unit for errors and found a 4-3 (wash motor) motor not running and a 7-1 no heat. Ran a complete service test, op test NG unit needs motor.
Tim G.
Maytag electric dryer MEDB400VQ0, Customer's complaint is that the unit has a very loud squeeling sound when running. Ran unit and found the pulley bearing to have failed causing the sound. Replaced the pulley and found the front felt seal loose as well. Added high temp glue and reinstalled seal, op test good.
Chad P.
KUDK03CTSS1 KITCHENAID DISHWASHER ound control shorted at heater relay. Will need harness and control replaced to correct issue. Cust will fix it his self if he decides to repair it. ; Job Cmpltd,
Chad P.
GB2FHDXWQ07 WHIRLPOOL REFRIGERATOR Found duck bill failed. Removed and installed drain tube kit. Cleared line and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
Chad P.
WRX988SIBM03 WHIRLPOOL REFRIGERATOR Found back wall had lots of frost on it. Unit is able to defrost. Appears units fz door was left open. Forced a defrost. Advised to give unit 24 hrs for normal cooling to resume. ; Job Cmpltd,
Chad P.
GLD4900P00WW GE DISHWASHER Installed disp. Op test ok. ; Job Cmpltd,
Chad P.
GSL25XGWASS GE REFRIGERATOR Unable to duplicate noise issues at this time. Turned frig temp back to recomended setting. Op test ok. ; Job Cmpltd,
Jeff M.
WRF989SDAM02 WHIRLPOOL REFRIGERATOR Customer states that there was a lot of frost inside the freezer when I got there there was no frost inside the freezer frost is starting to disappear he told me he came back from vacation and found the frost in the freezer explain to them the door must've been left open unit tested good temperatures are within range; Job Cmpltd
Jeff M.
WTW7300DW0 WHIRLPOOL WASHER The unit had a F0E5 off-balance code i explain to the customer how to properly load the machine I did find a water line in the back loose unit op tested good ; Job Cmpltd
Brian B.
WRF560SMYB04 WHIRLPOOL REFRIGERATOR Installed doors. Right hand door does not have handle holes drilled in the right place. Holes are about 6" too far apart. Sent pic. Put original door back on. Cust will call whirl cons assist to see if they will give her a money settlement. Do not order another door unless cust calls back; Job Cmpltd
Brian B.
JFC2290VPY5 JENNAIRE REFRIGERATOR Found disp lever sticking, causing water to continue coming out. Removed and cleaned and applied silicone grease to slide piece. Tested water. Optest ok.; Job Cmpltd,
Brian B.
WEE745HOFS0 WHIRLPOOL RANGE CC that top of oven door on the side got very hot when broiling. Ran diag and Auto test. No faults found. Checked door and hinges. Door closing properly. No damage on door or hinges. Tested oven at 350. Temp accurate. Tested broiler. Working as designed. Advised cust that door will get very hot when broiling for long time.; Job Cmpltd,
Tim G.
Whirlpool electric range WFC150M0EB0 ( Lowes store stock return), Complaint that the unit has no power when plugged in. Unit is a electric range and lowes store doesnt have a 240vac outlet to test the full function of the unit. Applied power to the terminal block between L1 and N and found the clock to turn on. Checked the switches, burners, and elements to finf all good. Likely customer had a electrical issue in the home. Unit ready for resale.
Paul H.
WFW9151YW00 WHIRLPOOL WASHER , Ran drain and spin, spinning fine, checked diagnostics, f9e1 long drain, checked drain pump, removed a lot of debris from pump housing, tested again, op test ok.; Job Cmpltd
Paul H.
JGS8860BDP WHIRLPOOL RANGE Replaced user interface, tested, preheated and set clock, op test ok.; Job Cmpltd
Paul H.
FFBC46F5LS FRIGIDAIRE BEVERAGE CENTER Replaced main control, op test ok.;
Paul H.
KUDP01FLSS3 KITCHENAID DISHWASHER Non responsive, checked thermal cutout, closed, checked power to board, none, checked power to junction box on unit, none, advised an electrician would have to repair
Paul H.
WRT541SZDW00 WHIRLPOOL REFRIGERATOR Unit is not defrosting, found bi-metal open, replaced from t/s, manually defrosted, op test ok.; used 1 W10258275 (BIMETAL) from stock, Job Cmpltd,
Paul H.
MDB8959SFZ4 MAYTAG DISHWASHER Replaced tracks, adjusted strike, ran test cycle, no leaks, door remained sealed whole time, op test ok.; Job Cmpltd,
Paul H.
JGS1450DP1 JENNAIRE RANGE No display, checked all connections good, still no display, needs new display; ordrng 1 WPW10603095 (cntrl-elec)
Paul H.
WTW7300DW0 WHIRLPOOL WASHER Unit fits pointer W10828881, raised unit up, tested with test 51, smooth, all functions tested passed, started a wash and observed agitate, whistling/squeaking sound, when rotor changes directions, is not the suspension, issue appears to be an issue with the rotor, ordering; ordrng 1 W10752189 (screw) and 1 W10754161 (rotor)
Paul H.
WRF989SDAW03 WHIRLPOOL REFRIGERATOR LEDs out on RH top and front, checked voltage at connector, none, checked at board, none out, ordering board; ordrng 1 WPW10453401 (cntrl-elec),
Paul H.
WRF992FIFM00 WHIRLPOOL REFRIGERATOR Issue has RC fan noise, fan is damaged from excess frost, needs replaced, fan motor and thermistor come with evap cover, ordering; ordrng 1 W10889841 (EVAP COVER)
Jeff M.
ATW4675YQ1 ADMIRAL WASHER The unit had a speed sensor fault code saved into the computer I tested the rps sensor and it tested good unit needs a new control; ordrng 1 W10484681 (cntrl-elec),
Jeff M.
MVWB835DW1 WHIRLPOOL WASHER Main control has a pressure sensor fault unable to detect the pressure inside the washing machine also drain pump is not working in manual test mode it is sending power to the pump I found nothing lodged inside the drain pump needs a new drain pump also; ordrng 1 W10876600 (PUMP) and 1 W11024149 (CONTOL),
Chad P.
KUDC10FXSS6 KITCHENAID DISHWASHER Found relay on control shorted and damages interface and harness. Needs control, interface (console) and harness replaced. Also, found upper rack falling out. Needs wheels replaced. ; ordrng 1 W10871222 (HARNESS) and 1 W11035586 (CONTROL) and 4 WPW10350401 (WHEEL)s and 1 WPW10481130 (CONSOLE)
Chad P.
WCG97US6DS00 WHIRLPOOL COOK TOP Found valve did not come with switch. Found main harness comes with all switches. Need to order harness; ordrng 1 W10539913 (harns-wire W/ SWITCHES)
Brian B.
WTW5640XW0 WHIRLPOOL WASHER CC that machine will not spin out. Ran diag. F7E1 code, basket speed fault. Found gearcase leaking oil and making grinding noises. Agitator bolt seized up and threads torn. Spines damaged on wash plate. Checked lower components. Cam has oil in it and worn down. And debries in shifter. Will need new gearcase, wash plate, agitator bolt, cam kit, and shifter.; ordrng 1 W10324649 (gearcase) and 1 W10721967 (cam) and 1 W10772621 (screw) and 1 WPW10006355 (SHIFTER) and 1 WPW10215115 (WASHPLATE
Tim G.
Whirlpool top load washer WTW5000DW1, Customer's complaint is that the unit will not spin out at the end of the cycle. Checked unit for errors and found a out of balance load error F0E5. Tested a spin cycle and found the unit's wash plate spinning at a high rate of speed and the basket not moving. Found the gearcase to have failed and needing replaced. Ordering gearcase.
Tim G.
KITCHENAID DISHWASHER KDTM354DSS4 Customer's complaint is that the units left side top rack adjuster broken. Found adjuster broken (see pic) and needing replaced. Ordering adjuster. ; ordrng 1 WPW10546503 (adjuster), schdld next appmnt for 4/20 THU !,
Tim G.
WHIRLPOOL RANGE WCG97US6DS00 Customer's complaint is that the center burner will light intermittently. Checked unit and found the said complaint and service pointer W10762656C for the proper correction and tested unit several times to find good ignition. Customer not able to provide POP or closing papers for new build spoke to LS who ran ser number and found the manufacture date of 11/2016 and tech was advised to set pop for 12/01/16.; Job Cmpltd,
Tim G.
WHIRLPOOL WASHER WFW75HEFW0 Customers complaint is that the units time for the cycle is stuck on 1hr/27mins for all cycles except for normal wash. Customer stated that the normal cycle was doing the same thing and she unplugged the unit and the time came back to normal. Checked unit and found the cycle time set for 1hr 27mins. Checked the units error history and found a F5E2 door lock error. Checked the door lock function and found at normal op. Ran a test cycle in diagnostics which completed without error. Checked the cycle times and found dely start to not deactivate. Unit needs UI due to being stuck in delay wash. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi rigid metal hose to prevent fire hazard. Customer also advised that the shutoffs for the water supply need attention due to the oxidation that could result in leaks. ; ordrng 1 W10911021 (CONTROL
Tim G.
WHIRLPOOL WASHER WTW7600XW0 Installed new bearing kit and suspension rods. Found that the seal glue exploded in the package leaking all over the spacer tube and the drive shaft threads for the rotor were defective. Tech used truck stock bearing kit to complete job. Tested unit in a high spin, op test good. ; used 1 W10435302 (BEARING) from stock, Job Cmpltd,
Tim G.
Kitchenaid dishwasher KDTM354DSS4, Customer's complaint is that the units left side top rack adjuster broken. Found adjuster broken (see pic) and needing replaced. Ordering adjuster.
Robert A.
KITCHENAID REFRIGERATOR KFIS27CXMS5 Installed i/m asm, cycled, op test ok; Job Cmpltd,
Gail V.
KITCHENAID REFRIGERATOR KSSS48QDW05 Ff 37, frz 6, inspected evap, frost and ice only on cap tube, tapped lowside in 15"vac, added r134a, evap frosting, needs evap, heatexchanger, drier and compWill need 2techs. 3-4 hoursCust to let us know, ; ordrng 1 4388575 (evaporator238.57) and 1 W10309995 (compressor396.99) and 1 WP2004545 (PAN HEARER121.32) and 1 WPW10143759 (DRIER 17.09), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,job compltd
Tim G.
Whirlpool gas cooktop WCG97US6DS00, Customer's complaint is that the center burner will light intermittenly. Checked unit and found the said complaint and service pointer W10762656C for the proper correction and tested uit several times to find good ignition. Customer not able to provide POP or closing papers for new build spoke to LS who ran ser number and found the manufacture date of 11/2016 and tech was advised to set pop for 12/01/16.
Tim G.
Whirlpool Front load washer WFW75HEFW0, Customers complaint is that the units time for the cycle is stuck on 1hr/27mins for all cycles except for normal wash. Customer stated that the normal cycle was doing the same thing and she unplugged the unit and the time came back to normal. Checked unit and found the cycle time set for 1hr 27mins. Checked the units error history and found a F5E2 door lock error. Checked the door lock function and found at normal op. Ran a test cycle in diagnostics which completed without error. Checked the cycle times and found dely start to not deactivate. Unit needs UI due to being stuck in delay wash. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard. Customer also advised that the shutoffs for the water supply need attention due to the oxidation that could result in leaks.
Arthur V.
MAYTAG DISHWASHER MDBH969AWS1 Found unit needs door seal kit. Est = 89.95 sc---98.00 labor---80.01 parts. Total est = 286.05. Cust to decide later if repair is wanted. Part number needed is W10542314 cust is tax exempt but does not have form on site. Cust to fax form -----; ordrng 1 W10542314 (door seal), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, schdld next appmnt for 4/21 FRI !,
Arthur V.
FRIGIDAIRE REFRIGERATOR FFHS2611PFCA , Found uce maker over filling and very noisey when cycling. Needs ice maker ; ordrng 1 241798224 (ice maker), schdld next appmnt for 4/21 FRI
Eric M.
MAYTAG WASHER MVWX655DW1 Comp water level is too low. Advised cust on the water level that is used on HE washers. Init fault code display, clear, no faults. Auto test passed. Calibrated. Started normal wash to check fill level, water covering wash plate, so unit getting the proper amount of water. Unable to find anything wrong with the washer, it is operating just as it was designed to operate by the manufacturer.; Job
Eric M.
WHIRLPOOL DISHWASHER WDF560SAFM0 Comp will not start. No response fm keypad. No pwr to control board. No pwr at terminal block. Cust needs licensed electrician to restore pwr to unit.; Job Cmpltd, saved tckt [SdLink\289807a.png],
Eric M.
KITCHENAID DISHWASHER KDFE104DBL4 Comp dishes not drying and long cycle times. Rinse aid dispenser empty, cust filled it when told about the importance of using rinse aid to help aid in drying dishes. Init svc test iaw tech sheet: clear. Verified heater plugged in. Put amp clamp on heater wire and ran auto test, heater drawing 3 amps, good. Heater and heater ckt on cntl operating normally. Unable to find anything wrong with the unit, it appears to be operating just; Job Cmpltd,
Robert A.
KITCHENAID REFRIGERATOR KSC24C8EYY02 Installed auger parts, op test ok; Job Cmpltd,
Robert A.
KITCHENAID DISHWASHER KUDE48FXSS5 Removed glass from pump, tested unit, op test ok; , Job compltd
Robert A.
KITCHENAID REFRIGERATOR KRFF302ESS01 Found left door switch not consistently making contact for light to come on, found piece of insulating foam in switch, removed, tested several times, op test ok; Job Cmpltd,
Tim G.
Whirlpool top load washer WTW7600XW0, Installed new bearing kit and suspension rods. Found that the seal glue exploded in the package leaking all over the spacer tube and the drive shaft threads for the rotor were defective. Tech used truck stock bearing kit to complete job. Tested unit in a high spin, op test good.
Arthur V.
WHIRLPOOL WASHER WFW8300SW03 Cust states unit leaking out of dispenser door after 2 or 3 loads of wash. Cycled unit no leaks took off top inspected dispenser body and hoses. All checks good. ; , Job Cmpltd,
Arthur V.
WHIRLPOOL WASHER WFW8300SW03 Cust states unit leaking out of dispenser door after 2 or 3 loads of wash. Cycled unit no leaks took off top inspected dispenser body and hoses. All checks good. ;, Job Cmpltd,
Robert A.
GE MICROWAVE PVM9195F1SS Found door switch broken, needs door switch asm; ordrng 1 WB06X10128 (lever switch lower) and 1 WB14X10051 (latch body HOLDER) and 2 WB24X829 (switch,door sense)s and 1 WB24X830 (sw-monitor), schdld next appmnt for 4/20 THU !,
Dan H.
GE REFRIGERATOR GSS25QGTACC Installed new freezer section door and water reservoir, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd,
Dan H.
MAYTAG WASHER MVWC565FW0 Customer complaint that unit is shaking excessively, found unit unlevel, leveled unit, manual test cycle on high speed spin, shaking is normal now, op test good ; Job Cmpltd,
Dan H.
GE REFRIGERATOR PSI23MGPABB Installed new water reservoir, op test no good, have water flow to freezer section door, unable to unclog water line in door, water line in door cannot be replaced, unit needs new door; ordrng 1 WR78X11522 (freezer section DOOR), schdld next appmnt for 4/28 FRI !,
Dan H.
WHIRLPOOL REFRIGERATOR WRS325FNAH01 Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 43 degrees, no frozen food found, unit is operating as designed, advised customer on product placement in fresh food section; Job Cmpltd,
Dan H.
KITCHENAID RANGE KSEG700EBS1 Customer complaint the cooling fan ran for an hour and a half,ran diagnostics, no error codes found, started bake for 350 degrees, cancelled after unit reached temperature, fan continued to run, fan ran 20 minutes after bake was cancelled, hot air still being blown out of control area, unit is operating as designed ; Job Cmpltd,
Arthur V.
WHIRLPOOL OTR MICROWAVE WMH31017FS0 Replaced control bd. Used original lamp holder which was still good. New lamp holder too long for this lamp. Unit op test good. Light working and unit heating. Took wrong parts ( grates ) per GS. ; Job Cmpltd,
Arthur V.
GE REFRIGERATOR GFE29HSDASS Replaced all parts listed.Need gearpieces,they are broken in left side .,ordrng 1 GFE29HSDASS (GEAR ) and 1 WR02X13630 (gear lwr drw lh), schdld next appmnt for 4/21 FRI !,
Arthur V.
WHIRLPOOL DISHWASHEr No gasket in either parts box please order gasket reschedule per customer request GS; ordrng 1 WP8269259 (gasket), schdld next appmnt for 4/20 THU !,
Eric M.
AMANA DRYER NED4655EW0 Replaced drum, optest good. Foil accordion style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent.; Job Cmpltd,
Eric M.
KITCHENAID DISHWASHER KDTE254ESS2 Comp leaking fm the lh corner. Checked door seal, good all the way around. Wash arms properly positioned. Lower seal good. Unit level and plumb. Iaw wpsp W10914584A: "Under various circumstances, it is possible that the reset force for the rack-rail is too great, thus applying an outward force on the dishwasher door." Correction: replace the rail assys.; ordrng 1 W11048934 (TRACK (LH)) and 1 W11048936 (TRACK (RH)), schdld next appmnt for 4/28 FRI ! [**],
Eric M.
FRIGIDAIRE DISHWASHER FGID2466QF4A Comp upper spray arm broke off, and upper rack off track. Installed spray arm, put rh track back on support rollers, optest good.; Job Cmpltd,
Eric M.
AMANA WASHER NTW4605EW0 Comp not completing cycle, and has not worked since installed. Cust recently had a new ckt bkr panel installed. Checked polarity of receptacle, have open ground. Cust checked other receptacles in house, all showing same thing, no ground. Cust needs a licensed electrician to repair the receptacles and get them grounded. Init fault code display: F8e1 (long/no fill); F5e1 (lid switch fault), cleared. Ran manual valve and lid lock tests, passed. Calibrated, ran auto test, all passed. Needs receptacle grounded.; Job Cmpltd,
Eric M.
WHIRLPOOL DRYER WED5000DW2 Comp will not start. Foil accordion style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent. Found the pwr cord intalled backwards, corrected. No 240 vac at terminal block, but have 120 vac, dryer starts and runs, but no heat, cust needs a licensed electrician to restore 240 vac to dryer in order for it to heat.; Job Cmpltd,
Eric M.
WHIRLPOOL RANGE WFC310S0EB0 ncorrect part, part delivered was for a white range, not black, cust did not care that it was white, installed erc, optest good.; Job Cmpltd,
Eric M.
KITCHENAID COOK TOP KECC607BBL01' Comp of F1E0 (replace user interface), cust resets pwr at ckt breaker, works for short period of time, then displays fault code again. Attempt to enter svc test no good, attempted several times. Some keys on ui non-responsive. Needs the user interface and appliance manager replaced, as in previous experience, when replacing just the user interface, new faults come up, which then requires the appliance manager to be replaced. Not available until 2/21, needs appt after 1 pm.; ordrng 1 WPW10387653 (APPLIANCE MANAGER) and 1 WPW10545370 (USER INTERFACE), schdld next appmnt for 4/21 FRI 1-4 [**],
Robert A.
WHIRLPOOL DISHWASHER WDT720PADM2 Installed sump asm, ran unit, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL WASHER ITW4400SQ0 Checked over unit, found adj doggs broken, replaced, op test ok; used 1 80040 (DOGS433) from stock, , Job compltd
Robert A.
MAYTAG WASHER MVWX655DW0 Cust installed control and ran unit Checked install, ran diagnostics, pressure sensor fault, checked pressure hose, good, ran recal, ran drain and spin, good, op test ok; Job Cmpltd, saved tckt [SdLink
Robert A.
MAYTAG DISHWASHER MDB8979SFZ2 Complaint of steam/condensation top rt of C/b inspected unit, door seal good, unit level, ran unit, watched prewash and wash cycle, unable to duplicate, called wptl gauge, said to install a steam blanket Part # w10380479Sr 7718810902Cust stated that rails are sticking again; ordrng 1 W10915185 (RAIL) and 1 W10915186 (RAIL) and 1 w10380479 (shield), schdld next appmnt for 4/19 WED !,
Robert A.
WHIRLPOOL WASHER WFW72HEDW0 Installed control and panel, ran diagnostic test cycle, good, op test ok; Job Cmpltd,
Arthur V.
WHIRLPOOL RANGE WFE540H0ES0 Order cooktop discolored spots that don,t come off. ; ordrng 1 W10472035 (cooktop), schdld next appmnt for 4/19 WED !,
Dan H.
KITCHENAID DISHWASHER DISHWASHER Customer complaint that door opens passed 90 degrees, found hinges bent, unit needs new hinges; ordrng 1 WP8534853 (HINGE RH 86.73) and 1 WP8534854 (HINGE LH86.86), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Chad P.
KDFE104DSS2 KITCHENAID DISHWASHER Found adjusters broken. Also, cap for disp fell off. Needs both repaced. ; ordrng 1 W10888684 (LID KIT) and 2 WPW10546503 (ADJUSTER)
Chad P.
JDB3600AWP3 JENNAIRE DISHWASHER Found hose in sump assy leaking. Needs sump assy replaced. ; ordrng 1 WPW10234567 (PUMP ASSY),
Chad P.
KODE500ESS01 KITCHENAID WALL OVEN Entered disgnostics and fired all componets. Found after convect fan runs for a few minutes and becomes hot the fan becomes very loud. Needs upper convect fan replaced. ; ordrng 1 W10860984 (CONVECT FAN. )
Chad P.
GTWN7450D0WW GE WASHER Found leveling feet will not stay in place. Found service pointer for this issue and software update. Needs brackes, feet and software updated. Please schedule for last call of the day. ; ordrng 4 WH02X10391 (foot and base asm)s and 1 WH16X10170 (bar cross rear btm) and 1 WH16X10182 (front leg support rh) and 1 WH16X10183 (front leg support lh) and 1 WH98R10206 (SOFTWARE UPDATE)
Alice M.
KBFS25EWMS10 KITCHENAID REFRIGERATOR Found duck bill failed. Installed drain tube kit and cleared line and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock,
Arthur V.
KITCHENAID SXS REFRIGERATOR KFXS25RYMS4 Found drain tube kit needed. Removed ice using steam. After replacing drain tube unit leaking. Found crack in drain pan. Needs drain pan ; ordrng 1 WPW10655368 (pan-drip), used 1 W10619951 (TUBE-DRAIN) from stock, schdld next appmnt for 4/19 WED !,
Chad P.
MDB6000AWW WHIRLPOOL DISHWASHER Found no power to unit. Turned switch on counter on. Op test ok.
Chad P.
110.28002011 kenmore washer Found hot and cold reversed. Corrected. Op test ok. ; Job Cmpltd
Eric M.
KITCHENAID REFRIGERATOR EM there 4/14 FRI, 8:55 to 9:54, Comp leaking fm top rh side, found the tube cracked fm filter housing, needs reservoir replaced. There are several service pointers concerning several issues, moisture/ice back wall of ff compartment and on fascia. Going to need fascia heater kit, reservoir w/ zip ties, adapter, ui-cntl board installed. Not available until 4/24 and needs appt after 1 pm.; ordrng 1 W10619962 (HEATER - FASCIA) and 1 W10821719 (RESERVOIR) and 1 W10864518 (ADAPTER KIT) and 1 W10878993 (UI/CNTL BD KIT) and 5 WP8567668 (ZIP TIE)s, schdld next appmnt for 4/24 MON 1-4 [**], saved tckt [SdLink
Robert A.
WHIRLPOOL REFRIGERATOR WRF535SMBM00 No water hooked to unit, checked drain pan and drain tube, good, checked door seals, good, unable to find a leak, leveled unit, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL RANGE WFE710H0AS0 Installed and tested bake element, op test ok; Job Cmpltd,
Chad P.
KUDT03FTSS3 WHIRLPOOL DISHWASHER Installed control panel, control, harness and bimetal. Op test ok. Placed core on truck for return. ; Job Cmpltd,
Brian B.
WFW87HEDW WHIRLPOOL WASHER Cust showed pop. CC that the unit will turn on then turn off. Verified problem. Reset power. Ran diag.. no codes. Ran CO test cycle.. completed successfully.. ran normal cycle. Optest ok. May have been glitch in main board.; Job Cmpltd,
Brian B.
WRT311FZDB00 WHIRLPOOL REFRIGERATOR Checked temps. 8deg frz.... 64 ff.... found evap not defrosting. Solid ice buildup on evap. Used stemer to clear ice. Found found harness connector not plugged in. Reseated connector. Defrost heater on at 400 watts. Optest ok.; Job Cmpltd,
Brian B.
WRF736SDAM11 WHIRLPOOL REFRIGERATOR CC of buzzing noise. And frost buildup in freezer. Door was most likely not shut tight. Checked slides and door gasket and door closure. Door closing properly. Used steamer to clear frost. Ran diag and tested all fan motors and compressor. Found condensor coils clogged up. Cleaned condensor coils. Machine operating properly.
Jeff M.
KSF26C4XYY03 KITCHENAID REFRIGERATOR Freezer and fridge door are rusting customer states that the doors are covered under a warranty I explained to her the authorization code does not cover parts please call the customer assistance number.; ordrng 1 LW10365619 (dor-fip ms) and 1 LW10410951
Eric M.
WHIRLPOOL DISHWASHER WDF750SAYB3 Comp not cleaning. Init svc test iaw tech sheet: 4-3 (wash motor-not running); 6-6 (cool water), cleared, ran thru auto test, fills, wash motor not running. Verified wash pump getting pwr, needs pump/motor assy replaced. Not available until 2/20.; ordrng 1 WPW10605057 (PUMP/MOTOR ASSY), schdld next appt 4/20 Thur!
Robert A.
WHIRLPOOL WASHER WTW5800BW0 Ran diagnostics, lid lock fault, speed sensor fault, unable to hit target speed, tested lock, ng, tested sensor, ng, replaced both, ran recal, good, op test ok; used 1 W10404050 (LATCH53.23), and 1 WPW10006355 (ACTUATOR57.13) from stock, Cllct, Job Cmpltd,
Dan H.
FRIGIDAIRE REFRIGERATOR GHSC239DW0 Wrong part ordered, need to order correct part; ordrng 1 241708102 (CNTRL), schdld next appmnt for 4/21 FRI 8-12,
Eric M.
WHIRLPOOL DISHWASHER WDF320PADW3 Replaced drain pump, optest good.; Job Cmpltd,
Dan H.
MAYTAG WASHER MVWB765FW0 Customer complaint that unit makes loud noise during spin cycle, ran manual test cycle for high speed, heard fill hoses vibrating against back of cabinet, adjusted hoses, no unusual noises heard now, op test good, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd,
Dan H.
KITCHENAID DISHWASHER KUDS30IXBL8 Customer complaint that unit is not starting, started normal wash cycle, unit filled, wash motor did not start, found plastic tabs from old style upper rack adjusters lodged in chopper blade, removed plastic tabs, started normal wash cycle, unit filled motor started, op test good ; Job Cmpltd,
Dan H.
KENMORE GAS DRYER 110.76002011 Customer complaint of loud squeal during use, confirmed, found idler pulley worn, unit needs new idler pulley, installed new idler pulley, op test good ; used 1 279640 (PULLEY-IDLER21.10) from stock, , Job Cmpltd,
Dan H.
WHIRLPOOL REFRIGERATOR WRT311FZDT00 Customer complaint that unit is not cooling, fresh food section temperature at 42 degrees, freezer section temperature at 5 degrees, temperature set to coldest setting, evaporator fan is running, evaporator has good frost pattern, compressor and condenser fan are running, compressor amp draw at 0.9 amps, unit needs new thermostat; ordrng 1 W10866230 (TSTAT), schdld next appmnt for 4/18 TUE !,
Eric M.
KITCHENAID REFRIGERATOR KFIS29BBWH03 Replaced pad, optest good.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Jobcompltd
Robert A.
MAYTAG DRYER MGD5500FW0 Found paint pealing, needs drum asm; ordrng 1 W10381481 (drum), schdld next appmnt for 4/18 TUE ! [**],
Eric M.
KITCHENAID DISHWASHER KUDS30IVSS3 Comp not cleaning. Checked water temp in sink: 108, not hot enough per manufacturers specifications, recommended cust increase temp on hot water heater. Init svc test iaw tech sheet, put cups on upper rack, filled, water not making it to upper rack, have a weak wash pump. Quoted $128 labor to replace pump. Repair declined, estimate only.; , Job Cmpltd,
Dan H.
WHIRLPOOL RANGE WFE540H0AS1 Customer complaint that oven is not heating, found bake element broken, element is receiving 240vac, unit needs new element; ordrng 1 W10779716 (ELEMENT55.77), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/18 TUE !,