We serviced a
FRIGIDAIRE RANGE
Model FPGH3077RFD
Near Lakewood, OH 44107
Manny
Job Details: 08/22/2022
"Replaced relay control, ran bake to 350 unit got to 365 them went back down and stayed around 256, spoke to bj he advise calling Frigidaire techline, spoke to Alex from Frigidaire. Ran some test and we found the potentiometer reverse. Fixed the knobs opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44135
Manny
Job Details: 08/22/2022
"Cc unit only cooling in the FZ, found evap fan running slow, unit will need evap fan replaced.; ordrng 1 WPW10464673 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW51UC6LS
Near Aurora, OH 44202
Brian M
Job Details: 08/22/2022
Cc of noise Could not duplicate issue Advised to watch
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near University Heights, OH 44118
Corina B
Job Details: 08/22/2022
Replaced the right side gasket. Left side is also ripping. Will need a gasket on the left side. Office the reschedule appointment ; ordrng 1 W10830046 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Warrensville Heights, OH 44122
Gabriel P
Job Details: 08/22/2022
Found door warped and not closing properly ordering right door also the edge is sharpe ; ordrng 1 LW10865738 (Right)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS06
Near Shaker Heights, OH 44122
Gabriel P
Job Details: 08/22/2022
Damper making loud noise ordering ; ordrng 1 WPW10594329 (Control damper)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Painesville, OH 44077
Jason N
Job Details: 08/22/2022
Cc unit oven door gasket is looseReplaced oven door gasket using customer supplied pre id part. Op test good.
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Mentor, OH 44060
Jason N
Job Details: 08/22/2022
"Cc unit not starting/heating Confirmed unit will not start cycle when start button in pressed. Checked door switch, door switch tested good for continuity, found connector back out on switch. Reconnected door switch and tested unit. Unit started and was heating. Stopped and started cycle several times, unit started each time. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Mentor, OH 44060
Jason N
Job Details: 08/22/2022
"Cc unit spray arms not working Ran diagnostics, found code 4-3 for motor not running. Replaced wash motor using customer supplied pre Id part. Reran diagnostics cycle in entirety to clear codes, all functions passed. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEW8
Near Mentor, OH 44060
Dan H
Job Details: 08/22/2022
"Customer complaint that unit is leaking, no leaks found, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Mentor, OH 44060
Dan H
Job Details: 08/22/2022
"Installed new control, op test good"
We serviced a
MAYTAG DRYER
Model MEDB950YG2
Near Chagrin Falls, OH 44022
Corina B
Job Details: 08/22/2022
CC that there is a loud noise. Confirmed. Found the idler pulley worn. Replaced the repair kit from t/ s. Vacuumed out the dryer. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWB965HW0
Near Walton Hills, OH 44146
David R
Job Details: 08/22/2022
"Customer has no POP, out of warranty per lookup. Cc unit flashing F5 error. Can hear lid lock trying to lock by itself. Will need lid latch. ; ordrng 1 W11188327 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Bedford Heights, OH 44146
Manny
Job Details: 08/22/2022
"Cc unit making a loud noise, verified and wash plate spinning on its own, leaned unit back and found gear case leaking oil, there is oil in motor, shifter, cap belt and cam, unit will need gearcase, shifter, cap, hub, cam, belt, slider and motor. ; ordrng 1 W10404050 (latch) and 1 W10902814 (washplate) and 1 W10528947 (drive hub kit) and 1 W11454734 (Gearcase) and 1 W11283592 (motor-drve) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 W11481722 (Shifter) and 1 W11395618 (Capacitor)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEB
Near Chagrin Falls, OH 44022
Manny
Job Details: 08/22/2022
"Cc unit is dead, verified and 82 in ff and 81 in fz, pulled unit out and hooked to killawatt and compressor pulling 9.15amps, unit needs compressor, customer will not proceed with the repair, theyll look around for a new unit and if they can find one theyll call us to continue ; ordrng 1 W10160407 (compressor) and 2 WPW10143759 (dryer)s and 1 TJ90BPV31 (Valve)"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Cleveland, OH 44115
Angel
Job Details: 08/22/2022
Cc that they have wet clothes at end of cycle. Ran diagnostics and there were no error codes ran a auto test and passed also did a calibration. Looked underneath unit and everything looked clean no gear case oil anywhere also removed rotor to inspect and looked perfect. So I asked customer to see if he had some towels or clothes to run a rinse and spin to see if it spins out the clothes properly and it spun out the towels perfectly. Customer was there with me I just recommended to keep loads not to heavy and to make sure the spin is always on to make sure he gets the clothes spun out properly. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW
Near Cleveland, OH 44113
Gabriel P
Job Details: 08/22/2022
"Found terminal block damage replace from truck stock,opt test ok ; used 1 279320 (BLOCK-TERM) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2126PB1
Near Euclid, OH 44119
Jason N
Job Details: 08/22/2022
Cc unit not making ice Customer had originally quote that I had given her several months ago. Verified ice maker will not cycle. Ice maker kit cost increased from original quote. Quoted customer new cost for ice maker replacement. ; ordrng 1 IM116000 (Ice maker kit)
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS1
Near Painesville, OH 44077
Dan H
Job Details: 08/22/2022
"Customer complaint that unit is leaking, ran test cycle, no leaks found, advised customer to run clean dishwasher cycle and to run hot water in sink before starting , unit is operating as designed"
We serviced a
ELECTROLUX FREEZER
Model EI32AF80QSC
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/22/2022
Cc unit showed over temp Found unit operating properly Could not determine issue Advised to watch
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Solon, OH 44139
Manny
Job Details: 08/22/2022
"Cc unit smells like burned rubber, removed bottom cover everything in working order, checked inside to make sure nothing stuck in heater, heater is clean just some calcification from the water, ran diagnostics or codes found, unit finished without any issues or smell, advise customer to run a clean cycle with white vinegar, Cant duplicate the burning smell, called wpl tl unit is working as designed, opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM1
Near North Ridgeville, OH 44039
Marie V
Job Details: 08/22/2022
Cc that the dispenser is not opening. Confirmed. Removed front panel and found loose connection. Corrected issue. Tested unit. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44102
Angel
Job Details: 08/22/2022
Replaced ice maker made sure it cycled and filled. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Pepper Pike, OH 44124
Corina B
Job Details: 08/22/2022
"CC that there is oil on ground. Confirmed took a pic. Will need a new gear case, cam, motor and capacitor. Washplate does come off. ; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W11395618 (Capacitor)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near South Euclid, OH 44121
Jason N
Job Details: 08/22/2022
Installed main control. Ran auto test and calibration. All functions passed. Op test good.
We serviced a
GE WASHER
Model WCVH6800J0MR
Near Rome, OH 44085
Dan H
Job Details: 08/22/2022
"Customer complaint that unit is shaking and walking, confirmed, shocks are worn out, unit needs new shocks, customer does not want repair at this time; ordrng 4 WH01X10343 (Shock)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Solon, OH 44139
Brian M
Job Details: 08/22/2022
Cc unit dripping water Found humidity control off Advised on settings OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model DU1010XTXQ1
Near Seven Hills, OH 44131
Corina B
Job Details: 08/22/2022
"CC that the unit runs for 10 minutes and shuts off. Confirmed. Service pointer W10402734. Checked the pump and motor, dirty with soap and dirt. Cleaned the dirt and soap residue out. Started a cycle ran for 10 minutes stopped. Ran a calibration. Started a cycle. Shuts off after 10 minute. Cust wants a second opinion.; ordrng 1 W10906414 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2389DTB
Near Solon, OH 44139
Manny
Job Details: 08/22/2022
"Cc u it leaks from the bottom of the fz door every so often, bottom rack and There was a bit of ice drain is cleared, removed ice maker and found enclosure broken and auger motor on inside the enclosure, ice maker is constantly running and wont stop unless auger is disconnected, Unit needs auger motor, ice maker and enclosure. Customer will not proceed with the repair at this time; ordrng 1 D7824706Q (ice maker) and 1 WP61004881 (enclosure) and 1 12001773 (motor,auger), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Willoughby Hills, OH 44092
Joe O
Job Details: 08/22/2022
"Recovered refrigerant, installed compressor and Evaporator. Put unit into 28 inch vac for 15 mins, recharged with 4.24oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model K2TLEFFWMS00
Near Rocky River, OH 44116
Angel
Job Details: 08/22/2022
Cc that unit cools but than shuts down. Verified and unit was not running bumped the thermostat and kicked on right away unit will need thermostat replaced. Looked up part and thermostat is no longer available. Charged service call.; ordrng 1 2200859 (Temp thermostat)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Maple Heights, OH 44137
David R
Job Details: 08/22/2022
"Replaced hose and drain pump. Found clogged hose, took pics. Tested, good. Op Test Ok."
We serviced a
GE DRYER
Model GFD45ESSMOWW
Near Solon, OH 44139
Brian M
Job Details: 08/22/2022
Installed slides OP Test Ok
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44109
Corina B
Job Details: 08/22/2022
"Replaced the valve and igniter. Used soap bubbles around the gas line. Turned oven on and off several times, lights every time. Heated. 350*. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KBL0
Near North Ridgeville, OH 44039
Marie V
Job Details: 08/22/2022
"Special Project S17304. Replaced heater. Tested unit, works good, no leaks. Op test ok"
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX00
Near Cleveland, OH 44111
Gabriel P
Job Details: 08/22/2022
Ran diagnostic found no error code call tech line cause of previous issue and after helping me diagnose unit they want me to replace control again and also icemaker when both parts been replaced already; ordrng 1 W11233631 (Control) and 1 W11235091 (Valve assembly) and 1 W11234554 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Painesville, OH 44077
Jason N
Job Details: 08/22/2022
"Cc unit leaking water into ff section Confirmed water leaking from air returns onto top shelf. Pulled evaporator cover in freezer, drain and tray are clear, found weak frost pattern on evaporator, only 1/3 frosted. Evaporator is wet and is condensing on evaporator panel and dripping into air passages. Unit has refrigerant leak, will need sealed system repair. Parts not available from Marcone, office to contact customer with next service date. ; ordrng 1 W11578004 (Evaporator) and 1 W11580057 (Conpressor) and 1 W11109499 (Filter drier)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mantua, OH 44255
Brian M
Job Details: 08/22/2022
Cc unit not going past sensor Found lid latch not functioning properly Replaced using truck stock ; used 1 W11307244 (DOOR LOCK) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model jf42nxfxde02
Near Chagrin Falls, OH 44022
Manny
Job Details: 08/22/2022
"Replaced evap heater shield, opt test ok."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Willoughby, OH 44094
Joe O
Job Details: 08/22/2022
"Cc: not washing, not spinning clothes outFound error code f8e1(long fill). Ran manual fill. Found low cold water pressure. Cold water valve not completely open. Opened water valve. Ran auto test and calibration. Ran quick wash. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Parma, OH 44130
David R
Job Details: 08/22/2022
"Cc unit making noise. Removed motor wheel cover and pencil fell out. Hitting blower wheel. Tested, good. SVC only"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ0
Near Painesville, OH 44077
Jason N
Job Details: 08/22/2022
"Cc unit oven not lighting Customer stated that the oven bake and broil are not clicking or igniting randomly. Ran bake test several times, oven ignited and after 1 spark and cycled. Ran broil test several times, good ignition and flame. Could not get unit to fail with bake or broil, unit is working properly at this time, could not duplicate issue."
We serviced a
WHIRLPOOL RANGE
Model WGG755S0BS01
Near Euclid, OH 44123
Corina B
Job Details: 08/22/2022
CC that the unit upper oven is not heating and the front right burner is not working correctly. Confirmed. Found a piece of dirt in the orfice. The bake has 120 volts to the igniter. Will need a new igniter. ; ordrng 1 12400035 (Igniter)
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS01
Near Chagrin Falls, OH 44022
Manny
Job Details: 08/22/2022
"Cc 2 LEDs out in the Ff and in the fz, replaced LEDs opt test ok"
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Kirtland, OH 44094
Joe O
Job Details: 08/22/2022
Installed ice maker. Cycled. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near North Ridgeville, OH 44039
Marie V
Job Details: 08/22/2022
"Replaced gearcase and slider. Ran calibration , then ran high speed spin. Pass op test ok"
We serviced a
ELECTROLUX REFRIGERATOR
Model lfht1817lf9
Near Rocky River, OH 44116
Angel
Job Details: 08/22/2022
"Cc that unit was leaking. Unit has no water hooked up to it. When I looked in back noticed it does not have an access cover and found that when unit goes into a defrost the suction line to the evaporator starts leaking from condensation once it kicks back on its back to normal. Called BJ explained issue and asked me to check evaporator and it was perfect BJ stated unit will need access cover installed. Gave customer estimate and fir access cover and stated she will get it and install it. Charged service call.; ordrng 1 241733911 (Cover), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF3
Near Bay Village, OH 44140
Angel
Job Details: 08/22/2022
"Cc that ff section was not cooling properly. Took temperatures and ff section was at 56* and freezer was at 9*. Took off evaporator cover and found it all frosted up. Found bi metal coming apart made sure heater was good and it was unit will need bi metal replaced. Steamed out evaporator for customer so they can cool for now since part is out of stock. Office to reschedule. ; ordrng 1 242046001 (Bi metal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGTR1837TF0
Near Lakewood, OH 44107
Gabriel P
Job Details: 08/22/2022
Found freezer at the negative degrees-6 cause customer had it at the coldest temperature and fan air trap setting was at the coldest as well move it to cold so it can allow more airflow to fridge fresh food section everything working as design
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austinburg, OH 44010
Dan H
Job Details: 08/22/2022
"Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"
We serviced a
KITCHENAID RANGE
Model KFGG500EBS4
Near Painesville, OH 44077
Jason N
Job Details: 08/22/2022
"Cc unit oven temperatures are not correct Customer stated the oven temperatures are too low according to the temperature gauge they are using in the oven. Ran bake test to 350 degrees. Temperatures showing -25 degrees lower then display. Adjusted calibration to +20 degrees. Reran bake test, let cycle for several minutes. Oven temperatures average 346 degrees, within acceptable range. Advised customer they oven temperature gauges are not usually accurate, and to let oven cycle for 10-15 after preheat to allow temperature equalization. Unit is working as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHW0
Near Lakewood, OH 44107
Gabriel P
Job Details: 08/22/2022
"Found two error code delete then the ran calibration and auto test it pass,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Middleburg Heights, OH 44130
David R
Job Details: 08/22/2022
"Temp reading 18-20* for FZ and 40* for FF. Took off evap cover, frosted about halfway up. Called techline. Documented all parts replaced. Main control, heater, thermistor, evap harness. Ran diagnostics. Defrost test passed. Heater is working and evap fan is also working as well. Techline said they are putting it up review with engineering. Will be in contact ; saved tckt"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near North Ridgeville, OH 44039
David R
Job Details: 08/22/2022
"Customer said unit is doing the same thing as it has been previous 2 visits. Either not coming on, will not allow customer to cycle through options or finishing loads, will shut off halfway through. Took pics of circuit tester, shows correct. No error codes. Ran test, All components are working and functioning properly. Seems like there might be a short going on in control to UI. Ordering control, UI, filter and power cord.**this will be third time replacing control and UI, ; ordrng 1 W11543994 (Control) and 1 W11614635 (Filter) and 1 W11551294 (Power cord) and 1 W11478524 (UI)"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2800XTVY1
Near Avon Lake, OH 44012
Angel
Job Details: 08/22/2022
Cc that panel is not working. Verified and one side of the panel works but the other doesnt took apart to verify are wiring and tried resetting but nothing. Ordering panel and control. Parts out of stock office to reschedule.; ordrng 1 WPW10285178 (Control) and 1 WPW10175356 (Panel)
We serviced a
GE RANGE
Model JS750DF1WW
Near Ashtabula, OH 44004
Dan H
Job Details: 08/22/2022
Installed new inner door glass
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near North Ridgeville, OH 44039
Marie V
Job Details: 08/22/2022
Cc that the unit is not making ice all the time. Sometimes is working sometimes it does not. Took temps 6* in freezer and 38* fresh food section. Temp was set to 2* on freezer. Set back to recommended temps. Advice cust to monitor. But is unit is working properly at this point . Explain cust that if cant see problem with unit is hard to identify the issue. Op test ok
We serviced a
GE RANGE
Model JB630DF1WW
Near Windsor, OH 44099
Brian M
Job Details: 08/22/2022
Cc unit stuck right front on high Needs switch Customer wants to install ; ordrng 1 WB24T10153 (infinite switch) and 1 SHIPPING (shipping and handling)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Elyria, OH 44035
David R
Job Details: 08/22/2022
Replaced heater. Ran diagnostics
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Euclid, OH 44123
Corina B
Job Details: 08/22/2022
"CC that the time dry works fine its the sensor that does not work. Checked the power, good. Replaced the cutoff. Turned on sensing cycle, cycling down. Opt test ok Customer has a plastic style vent advised customer to replace with a semi rigid or rigid vent."
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Painesville, OH 44077
Jason N
Job Details: 08/22/2022
Installed UI panel. Ran operational test. Op test good.
We serviced a
GE FREEZER
Model GTS16GTHMRBB
Near Geneva, OH 44041
Brian M
Job Details: 08/19/2022
Cc of noise Found noise coming from fan Needs fan motor ; ordrng 1 Wr60x31522 (Fan motor) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Avon Lake, OH 44012
Angel
Job Details: 08/19/2022
"Cc that unit stopped cooling again. Verified and found that evaporator started freezing up again. Unit will need ui, control and thermistor replaced. Ordering parts. Office to reschedule control out of stock on my end.; ordrng 1 W11203289 (Ui) and 1 W10384183 (Thermistor) and 1 W11546690 (Control)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Middlefield, OH 44062
Jason N
Job Details: 08/19/2022
"Cc unit not spinning out Ran auto test cycle, found washplate spinning with basket, drive hub is worn. Unit is under 60 mo. warranty. Replaced drive hub using truck stock part. Reran op test, all functions passed. Op test good. ; used 1 W10528947 (HUB) from stock"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS
Near Avon Lake, OH 44012
Angel
Job Details: 08/19/2022
"Cc that unit was saying it wasnt closed and now it wont turn on. Verified and found fuse blown unit will need fuse and interlock switches. Replaced interlock switches and fuse tested unit. Opt test ok.; used 1 W11244490 (INTERLOCK SW KIT), and 1 W10138793 (FUSE, MICROWAVE) from stock"
We serviced a
MAYTAG DRYER
Model MEDP575GW0
Near Middlefield, OH 44062
Jason N
Job Details: 08/19/2022
"Installed heater element. Ran dryer op test, good heat and airflow. Op test good."
We serviced a
JENN-AIR COOK TOP
Model JGCP436HL00
Near Solon, OH 44139
Corina B
Job Details: 08/19/2022
"CC that the unit is clicking when turning on. Confirmed. Checked the outlet, open ground. Plugged unit into a different outlet, no clicking after it lights. Will need an electrician. Opt test ok."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Ashtabula, OH 44004
Dan H
Job Details: 08/19/2022
"Customer complaint that unit is not starting, confirmed, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW03
Near Euclid, OH 44132
Joe O
Job Details: 08/19/2022
"Cc: not coolingFound temps in freezer at 40 degrees, ff at 54 degrees. Found ball of ice on cap tube. Needs compressor, evaporatorCustomer does not want to repair at this time ; ordrng 1 W11092625 (compressor) and 1 W10836706 (evaporator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE900HSS00
Near Aurora, OH 44202
Corina B
Job Details: 08/19/2022
Replaced the glass. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Grafton, OH 44044
David R
Job Details: 08/19/2022
"Customer said unit getting error code, didnt know which one. No stored error codes. Customer said unit will run without water being put into unit, will have to unplug and plug back in. Verified hot and cold water coking into unit. All components are working, no stored error codes. Sending over to office, per notes Whirlpool will issue parts authorization. Contact customer after and go from there. Need main control ; ordrng 1 W11419171 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEE01
Near Conneaut, OH 44030
Dan H
Job Details: 08/19/2022
"Installed new control, advised customer to monitor"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Euclid, OH 44123
Joe O
Job Details: 08/19/2022
"Cc: no cold water, not rinsing properlyFound error code f0e4(spin limited by water temp) f0e7(load detected during cleaning cycle). Found hot and cold reversed. Swapped lines. Ran quick test cycle. Entitlement shows under 1 year"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Elyria, OH 44035
Marie V
Job Details: 08/19/2022
"Cc that the unit have not been working in the past 6 months it started leaking, stewards appliance its been trying to fix for them. Today I found heater is broken, floor is damage. Took pics. Also top of the appliance is damage, also took pics, of top. Replaced heater and ran unit over 20 min, no leaks. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Strongsville, OH 44136
David R
Job Details: 08/19/2022
Cc unit leaking. Found wash pump broke and cracked seal. Had one from t/s. Replaced. Tested. Good. Op Test Ok.; used 1 W11085683 (PUMP&MOTOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Rock Creek, OH 44084
Dan H
Job Details: 08/19/2022
"Customer complaint that unit is not making ice, no ice maker error codes, ice maker harvests and fills, unit needs new control and fresh food section evaporator cleared, customer does not want repair ; ordrng 1 W10843055 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS00
Near Brecksville, OH 44141
David R
Job Details: 08/19/2022
"Cc noise. Fans are good. I can hear the damper motor starting to get loud. Will need damper ; ordrng 1 WPW10248595 (Damper control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44110
Joe O
Job Details: 08/19/2022
"Cc: not advancing, not fillingFound error codes f8e1(long fill). Found cold water shut off to unit. Advised of sensing and water level. Turned on water. Ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near East Cleveland, OH 44112
Joe O
Job Details: 08/19/2022
"Cc: not igniting, clickingFound open ground on outlet. Need electrician"
We serviced a
GE REFRIGERATOR
Model PFE28RSHFSS
Near Chagrin Falls, OH 44023
Jason N
Job Details: 08/19/2022
Installed condenser fan. Verified operation. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kirtland, OH 44094
Dan H
Job Details: 08/19/2022
"Installed new heater, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW01
Near Broadview Heights, OH 44147
David R
Job Details: 08/19/2022
"Office number is on file. Called and they are saying unit is still under warranty. No information, will need them to send us all purchase POP information before ordering parts.Cc unit not cooling on bottom FF section. Took note that FZ is packed and not having good airflow, took pics. Also found unit is not going into defrost mode. No voltage from control. Will need to replace control and evap harness with bi metal. Steam all ice build up.**2 job count. ***apartment office needs to send over POP ; ordrng 1 W11213872 (Harness with defrost) and 1 4388931 (Defrost control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cleveland, OH 44102
Angel
Job Details: 08/19/2022
Replaced heater tested unit. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Rome, OH 44085
Brian M
Job Details: 08/19/2022
Installed parts Ran test cycle OP Test Ok
We serviced a
GE DISHWASHER
Model PDT715SYN2FS
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/19/2022
Cc unit not filling Unit stuck in drain mode Found drain hose kinked Fixed installation OP Test Ok
We serviced a
AMANA REFRIGERATOR
Model ABB2221FEZ
Near Streetsboro, OH 44241
Brian M
Job Details: 08/19/2022
Installed icemaker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Amherst, OH 44001
Marie V
Job Details: 08/19/2022
Cc that the knobs arent straight. Confirmed. Corrected issue. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBCS24RSBS04
Near Chagrin Falls, OH 44022
Jason N
Job Details: 08/19/2022
"Could not install bimetal thermostat, part shipped is incorrect. Retrieved part for return if needed. Reordering part and rescheduling customer. ; schdld next appmnt for 8/26 FRI !"
We serviced a
GE DISHWASHER
Model PDW1860NSS
Near Cleveland, OH 44113
Angel
Job Details: 08/19/2022
Cc that unit will not latch and unit just keeps running. Confirmed latch is stuck as if it was closed. Will not let me cancel or get into diagnostics had too turn off unit because if not it will just keep running. Took apart door to verify switches and they were functioning as should looks like control shorted staying in locked position keeping unit running. Unit will need main control. Control comes as a kit with ui and part is discontinued no longer available. Charged service call.; ordrng 1 WD21X10357 (Control and ui kit)
We serviced a
MAYTAG RANGE
Model MGR8800FZ2
Near Parma, OH 44134
David R
Job Details: 08/19/2022
"Cc same problem like earlier this year. Unit will bake properly for but when recycling on. Will not cycle bake on. Ordering control, module and ignitor. ; ordrng 1 WPW10340325 (Control) and 1 W11162730 (Spark module) and 1 WPW10324262 (Bake igniter)"
We serviced a
AMANA REFRIGERATOR
Model ARS2464BB
Near Cleveland, OH 44143
Dan H
Job Details: 08/19/2022
"Customer complaint that unit is leaking, confirmed, unit is leaking from valve and guest fitting, found ice maker fill tube frozen, unit needs new valves and fitting; ordrng 1 WP12544002 (Valve) and 1 2300868 (Guest fitting) and 1 12002193 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Willoughby, OH 44094
Dan H
Job Details: 08/19/2022
"Customer complaint of frost build up in freezer section, found freezer section door not sealing on the upper right side, used petroleum jelly to help gasket stick to cabinet"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near East Cleveland, OH 44112
Joe O
Job Details: 08/19/2022
"Cc: not making ice, not producing waterFound supply line smashed under unit. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with an?inline valve. Found no water through supply line. Water valve on unit is humming. Need plumberSpoke to BJ, serial under 1 year."
We serviced a
MAYTAG WASHER
Model MVWC6ESWW1
Near Chagrin Falls, OH 44023
Jason N
Job Details: 08/19/2022
Installed ATC switch. Started normal load wash. Unit started filling with water to sensed level and then advanced to agitation. Op test good. ; saved tckt
We serviced a
MAYTAG FREEZER UPRIGHT
Model MZF34X16DW00
Near Cleveland Heights, OH 44118
Joe O
Job Details: 08/19/2022
"Cc: not cooling properlyFound temps at 44 degrees. Found evap completely frosted over. Ohmed out defrost thermistor(41k ohms), ohmed out compartment thermistor (3k ohms). Entered manual defrost. Defrost heater only receiving 57v. Tested at control. Only receiving 57v. Checked at outlet. Found unit has an open ground. And voltage issues. Found at outlet getting 56v between hot and ground, 47v between neutral and ground, and 118v between hot and neutral. All thermistor check good. Unit did enter defrost. Advised customer he needs an electrician."
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ
Near Beachwood, OH 44122
Jason N
Job Details: 08/19/2022
"Cc unit unit door creaks when opening, and deli drawer doesnt seem to to align correctly Adjusted cabinet left side adjusted to even out weight transfer when door is opened. No longer making creak sound when opening. Temperature checked unit, all temperatures in acceptable range. Deli drawer operation is as designed, advised customer on keeping more product in drawer for easier opening. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Brecksville, OH 44141
Corina B
Job Details: 08/19/2022
Replaced the heater. Ran a calibration and a rinse cycle. No leaks. Opt test ok
We serviced a
TAPPAN RANGE
Model TGF657BFW1
Near North Ridgeville, OH 44039
Marie V
Job Details: 08/19/2022
Cc that the oven does not works. Confirmed. Found weak ignitor. Unplugged unit. Replaced ignitor. Tested unit. Only broil works. Called BJ. Check power at the valve 0 volts. Good. Ignitor 0 volts not good. Control is not working . Control is also discontinued. Cant be repair ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ2
Near Columbia Station, OH 44028
Marie V
Job Details: 08/19/2022
Cc that the oven worked at the beginning but now does not comes on. Confirmed found ignitor was not working properly. Replaced. Tested many times. Had cust try it. Pass. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ03
Near Brecksville, OH 44141
Corina B
Job Details: 08/19/2022
CC that the small bin does not shut. Confirmed. The bin is hits the reservoir housing. Moved shelf out and bin shuts. Opt test ok