Service History 318 | Freds Appliance

We serviced a

KITCHENAID RANGE

Model KODE500ESS20

Near Avon Lake, OH 44012

Marie V

Job Details: 03/09/2023

Replaced glass. Cleaned inside the oven door. Also advise cust to clean inside ovens before use. Op test ok

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW04

Near Conneaut, OH 44030

Dan

Job Details: 03/09/2023

"Customer complaint that unit is not cooling, temperature is at 64 degrees, compressor and evaporator fan are running, no frost pattern on evaporator, found leak at filter drier, installed filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with, 50g of r600, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890126 (Lokring), 1 W10891058 (Lokring), 1 W10805035 (DRIER), and 1 W10843121 (Drier) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS02

Near Rocky River, OH 44116

Marie V

Job Details: 03/09/2023

"Cc of unit leakinf from filter area. Confirmed. Removed filter, still leaking. Put bypass , still-leaking found filter head has a crack in it. Cust will call if she wants to continue. ; ordrng 1 W11346623 (Filter head), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Andover, OH 44003

Dan

Job Details: 03/09/2023

"Customer complaint of grinding noise, found cam rubbing on pulley shield, installed new cam kit, op test good ; used 1 W10721967 (PULLEY) from stock"

We serviced a

JENN-AIR COOKTOP ELE

Model JEI0430ADS0

Near Cleveland, OH 44102

Marie V

Job Details: 03/09/2023

"Cc that the unit shows error code when try to use. Confirmed. Unit is flashing C240. Unit will need control boards. Cant get unit to go in diag, or reset code. Goes back to error code after doing anything to it. Unit will need boards, and they are all discontinued. Cust will buy new. ; ordrng 1 W10122365 (Control)"

We serviced a

GE WASHER

Model GTW460ASJ6WW

Near Chagrin Falls, OH 44022

Brian M

Job Details: 03/09/2023

Called Ge Stated it could be issue with belt and or senorPhysically checks out but has oils on it But would recommend replacement of belt and cam ; ordrng 1 WH01X24697 (washing machine driv) and 1 SHIPPING (SHIPPING LOGISTICS*) and 1 WH03X32097 (Cam)

We serviced a

AMANA DISHWASHER

Model ADB1400AMS0

Near University Heights, OH 44118

Manny

Job Details: 03/09/2023

"Cc unit has no power verified and no power, checked outlet and not power, checked breaker and was tripped, reset breaker, reconnected unit and still no power, asked the customer if there is a switch that turned the outlet on and off, he said no, use an extension cord and tested the unit from a different outlet and unit finished the cycle without any issues. Unit is working as designed but theres is an electrical issue with the house, advise customer to have an electrician take a look at the electrical of the house."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2867PF6A

Near Painesville, OH 44077

Dan

Job Details: 03/09/2023

"Customer complaint that water is leaking from ice maker , found ice maker fallen out of top mounts causing fill tube to mis fill cup, corrected, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Lakewood, OH 44107

Marie V

Job Details: 03/09/2023

"Cc that the unit is making a screaming or screeching noise. Ran diag, no error codes. Tilted unit and removed cam. Found oil at the cam and coming off the gearcase shaft. Unit willneed new gearcase , cam and washplate, and shifter.; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11510461 (Washplate) and 1 W11481722 (Shifter)"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Cleveland, OH 44124

Brian M

Job Details: 03/09/2023

Cc door flops open Found right spring to have popped off Fixed spring OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near North Olmsted, OH 44070

Marie V

Job Details: 03/09/2023

"Cc that the unit is not draining and spinning clothes like it should. Confirmed. Found f0e5 off balance load. Ran auto test, found unit not engaging when spins, hub is stripped , also gearcase has oil underneath and teeth on shaft are stripped alsmos all the way. Unit will need new gearcase and hub. Cust will not fix. . ; ordrng 1 W11454734 (Gearcase), used 1 W10528947 (HUB), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model PSB48YGXASVY

Near Kirtland, OH 44094

Jason N

Job Details: 03/09/2023

"Installed inlet water valve, while manipulating water line around to uninstall/install valves, one of the lines suffered a split. Will need to order push to connector line connector to finish repair. ; ordrng 1 WP2300868 (Fitting)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Brook Park, OH 44142

David R

Job Details: 03/09/2023

"Cc no ice. Found ice still in twist tray. Found icemaker turned off. Turned on, icemaker repositioned itself to home position. Ran icemaker test, went through and called for water. Good. Let customer know to monitor, if anything pops up, order icemaker if needed, W11284458. Unit is good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Olmsted Township, OH 44138

Marie V

Job Details: 03/09/2023

Cc that fresh food section is freezing food. Confirmed. Took damper motor off and founf ice around it. Unit will need new diffuser with thermistors. Office will contact once they have eta on the part. ; ordrng 1 W11645127 (Diffuser) and 1 212643 (Sealer gum)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ07

Near Chardon, OH 44024

Jason N

Job Details: 03/09/2023

"Installed main control. Ran sense cook option. No faults, op test good."

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ02

Near Elyria, OH 44035

David R

Job Details: 03/09/2023

"Replaced brackets and feet. Tested. Compressor came on and running, no extra noise or vibration. Good. Op Test Ok."

We serviced a

KITCHENAID WALL OVEN

Model KEBS277WWH3

Near Bedford, OH 44146

Corina H

Job Details: 03/09/2023

"Cust supplied a used part and helped pulled the unit out. Several knobs broken when removed. Customer removed. Replaced the thermostat. Opt test ng. Found the door switch, Open. Will need a new knobs, door lock and switches. ; ordrng 1 WP3178400 (Knob) and 1 3180844 (Spacer) and 1 3178410 (Latch) and 1 3178669 (Switch) and 1 3178668 (Switch)"

We serviced a

KITCHENAID RANGE

Model KFGC506JSS00

Near Highland Heights, OH 44143

Brian M

Job Details: 03/09/2023

Installed customer supplied door

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near Wickliffe, OH 44092

Brian M

Job Details: 03/09/2023

Installed door

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Mentor, OH 44060

Joe O

Job Details: 03/09/2023

"Installed drain tube, and evap thermistor. Defrosted. Advised customer to allow 24 hrs for temps to adjust. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Rome, OH 44085

Jason N

Job Details: 03/09/2023

"Installed pump/motor assembly. Ran diagnostics cycle in entirety, checked for leaks. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Valley View, OH 44125

Corina H

Job Details: 03/09/2023

CC that the freezer is not cooling. Confirmed. Refrigerator is in the garage. Advised cust the refrigerator needs to be in a control temperature area to work properly. Should customer the owners manual page 5. Opt test ok

We serviced a

KENMORE WASHER

Model 11027612600

Near Cleveland, OH 44124

Corina H

Job Details: 03/09/2023

"CC that the unit will not start. Confirmed. Found the lid lock broken. Will need a New lid lock. ; ordrng 1 WP8318084 (Lid lock), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Mentor, OH 44060

Dan

Job Details: 03/09/2023

"Customer complaint that door is making noise, confirmed, found door closer creeping when opened or closed, no damage, lubed door closer, op test good"

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW3

Near University Heights, OH 44118

Manny

Job Details: 03/09/2023

"Replaced all parts ordered, opt test ok"

We serviced a

WHIRLPOOL DRYER

Model CEM2745FQ1

Near Maple Heights, OH 44137

Manny

Job Details: 03/09/2023

"Cc unit not heating, pull out and check power, unit is missing L1, found blown fuse in fuse box, and they are 20 amps and need to be 30, advise customer to replace the fuses with 30 amps.unit is working as designed but missing power"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Mentor, OH 44060

Dan

Job Details: 03/09/2023

"Installed new gearcase, op test good"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Oberlin, OH 44074

David R

Job Details: 03/09/2023

"Cc F2E2 UI error. When coming out today, customer said unit start working within the past day and let them go through with a cycle. Cleared error code. Ran a diagnostics cycle and ran a factory reset/ factory calibration cycle. Unit is working as of today. If customer gets F2E2 error again, order and replace UI W11478526. As of today. All components working, unit is good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS342FIAM02

Near Cleveland, OH 44134

Manny

Job Details: 03/09/2023

"Replaced fz led, lights are on when opening the door, the lights strobes like 3 times and then stays on, check voltage and good, spoke to BJ, and he said a lot of times the ac/dc module would have to be replaced as well, advise to let customer know. Let customer know he said the flickering doesnt bother him as long as the lights stayed on. And they staying on after a few strobes, he asked if I can provide him with the part number just in case it goes out he can ordered and replace it"

We serviced a

KITCHENAID MICROWAVE

Model Koce507ess05

Near Lorain, OH 44052

Marie V

Job Details: 03/08/2023

Took unit off. Found filter board burned. Ordering board. Cust wants office to call when the part is delivered so he can see the availability. ; ordrng 1 W11398764 (Filter board)

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Lorain, OH 44053

Angel

Job Details: 03/08/2023

Cc Diagnosed unit and found blade in drain pump broke off customer agreed to remove it to avoid any further issues tested unit and now its draining as should opt test good.

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMHA9019HZ3

Near Fairview Park, OH 44126

Angel

Job Details: 03/08/2023

"Cc unit is on the frits, confirmed cc, ran diagnostics mode, found error code f6e0 miscommunication. Took grill off to check the wiring in door and main board. Found tabs where not set in place, may cause the door to not fully close causing com issue. Reset grill. Checked all connections wires all checked out good. Could not duplicate issue. Customer will contact office if issue persist."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near North Ridgeville, OH 44039

David R

Job Details: 03/08/2023

"Cc unit noise. Found shield under gearcase off, screws will not hold in place. Replaced with longer screws. Ran with a load in, good. No noise. Op Test Ok."

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Grafton, OH 44044

David R

Job Details: 03/08/2023

"Cc unit questions about sensor, also dryer at end of cycle will keep running with no display. No error codes. Went though tech sheet and tested sensors, good. Has continuity. In diagnostics, sensors are tested good. Advised customer of how the sensor cycles work. Went over wrinkle prevent as well and other options with customer. Reset unit and calibration. Ran a timed dry cycle without Wrinkle Prevent on, good. Went off, no extra cycling on its on. Customer to monitor unit. As of today, could not duplicate. Unit is working. Op Test Ok test."

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ2

Near Painesville, OH 44077

Joe O

Job Details: 03/08/2023

"Cc: broil coming on during bake, error codesFound no stored error codes. Advised customer during bake pre heat the unit uses the broil element to assist in pre heat. Ran test bake. Needs controlControl shows out of stock. Office to reschedule; ordrng 1 W11548749 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Strongsville, OH 44149

David R

Job Details: 03/08/2023

"Cc unit in FF freezing even with adjusted temp. Temp is set to 42 in FF and 3 in FZ. Found damper is not closing completely, allowing cold air to still travel through. Ordering damper assembly and to replace FF thermistor as well. ; ordrng 1 W11236851 (Diffuser) and 1 W10316760 (Thermistor kit) and 1 WPW10384183 (Thermistor)"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Cleveland, OH 44135

Angel

Job Details: 03/08/2023

Cc that unit stopped draining. Confirmed cc found another wire the broke on harness. Replaced harness tested unit opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5HVEXV002

Near Cleveland, OH 44105

Manny

Job Details: 03/08/2023

"Cc unit making a vibration Nolans a weird noise hard to describe, verified and no abnormal noises, disconnected from outlet and reconnected, and no noises, pull unit out no noises, turned off and on cooling and no noises, advise customer to try recording the noise so we can hear it and determine what the cause is, unit working properly."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, OH 44105

Manny

Job Details: 03/08/2023

"Cc unit not heating verified and good voltage to igniter but bot glow, replaced igniter with pre id, opt test ok didnt use the control box still sealed"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ08

Near Avon Lake, OH 44012

Gabriel P

Job Details: 03/08/2023

Turnable motor bad and other parts listed ; ordrng 1 W10642989 (Motor) and 1 W11252182 (Ring) and 1 W11245707 (Support) and 1 W11367904 (Glass)

We serviced a

MAYTAG DRYER

Model MEDB766FW0

Near Independence, OH 44131

David R

Job Details: 03/08/2023

"Cc unit taking more then one cycle to dry clothes. Heating is heating and cycle good. No airflow outside. Short vent, found unit vent is clogged up. Customer fine with me cleaning out. Cleared all debris from vent. Tested, good. Heat is now flowing outside. Good. Op Test Ok."

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VEP4

Near Shaker Heights, OH 44122

Manny

Job Details: 03/08/2023

"Cc unit leaking from the front, verified and ice buildup on fz door, customer stated that sometimes she sees often a water drop forming at the water dispenser spout, check and the ice line up with the dispenser, cabinet looks wet in the same corner that the dispenser is, ran fill test but can figured out the leak. Noticed a water drop from the dispenser landed on the deli drawer cover and running towards the FZ door. Unit will need valve; ordrng 1 WP12544124 (valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW2

Near Parma, OH 44134

David R

Job Details: 03/08/2023

"Cc unit not finishing cycle. Found basket speed fault. Unit will not spin/agitate. Loud humming noise. Capacitor overloaded. Replaced from t/s. Tested, good. All components working. Op Test Ok.; used 1 W11428524 (CAPACTIOR) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Westlake, OH 44145

Gabriel P

Job Details: 03/08/2023

Found hose not screw all the way and it was leaking correct issue opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204EWH3

Near Berea, OH 44017

Gabriel P

Job Details: 03/08/2023

"Ran diagnostic and Found no issue with unit working as design,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Garfield Heights, OH 44125

Angel

Job Details: 03/08/2023

Cc that seal for oven door came off the bottom part. Confirmed cc replaced seal made sure it was on properly tested unit by running a bake opt test good.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Garfield Heights, OH 44125

Angel

Job Details: 03/08/2023

"Cc would not start a wash or finish cycle. Confirmed cc, seen drain hose sitting low to ground, ran diagnostics mode found error code f8e1 Long fill no fill. Moved drain hose up to utility sink, ran system test test opt good. Noticed utility sink slow drain, recommended customer contact landlord to clear drain, and or relocate drain hose."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Olmsted Falls, OH 44138

Gabriel P

Job Details: 03/08/2023

"Unit continues to show PO on ui and also freezer light is out and freezer evaporator frozen I force it to defrost mode and it works call senior tech for advise will need control and led light found and s code S191AQ ordering ; ordrng 1 WPW10675033 (Control) and 1 W11601310 (Led), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Cleveland, OH 44113

Angel

Job Details: 03/08/2023

"Cc. Error code f24. Confirm cc unit stuck in flood mode, tried to run diagnostics, checked for objects stuck in drain pump. Unit still stuck in flood mode, will need main board.; ordrng 1 W11616491 (Main board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.13949K014

Near Lakewood, OH 44107

Angel

Job Details: 03/08/2023

"Cc water leaking from left side of unit, confirmed cc. Front panel was already removed from customer, customer also stated they had replaced tub seal and drain pump. started a cycle, noticed water leaking immediately. Stopped cycle, removed unit from cabinet. Found cracked fill line, showed customer where it was leaking. Gave estimate to customer, customer decided to try and repair unit them selfs. Reinstalled unit.; ordrng 1 W10878507 (Fill hose), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Fairview Park, OH 44126

Angel

Job Details: 03/08/2023

"Cc that unit will squeal pretty loud intermittently. Ran unit and could hear the idler pulley making some noise not to loud though. Took apart unit and found the idler pulley hardly spinning causing the issue unit will need idler pulley replaced, used repair kit from truck stock replaced all parts and properly lubricated tested unit opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Newbury Township, OH 44065

Brian M

Job Details: 03/08/2023

Cc unit not cooling found unit cooling but not defrosting Found brown wire to heater not in clip Installed tested defrost cycling in diagnostics Cleared ice OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Wickliffe, OH 44092

Corina H

Job Details: 03/08/2023

"Cust showed pop, sent pic. CC that the u it is not cooling. Confirmed. Found the freezer covered in frost. Ran diag the defrost thermistor is open. Will need a new harness, thermistor and control. Office to reschedule appointments.; ordrng 1 W11650660 (Heater) and 1 W11566851 (Control) and 1 WPW10384183 (Thermistor)"

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HZ1

Near Wickliffe, OH 44092

Corina H

Job Details: 03/08/2023

"Replaced the bake element. Heated oven to 350*. Opt test ok;"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Painesville, OH 44077

Joe O

Job Details: 03/08/2023

"Cc: screeching squealing noiseCustomer stated unit screeching/squealing on spin cycle. Ran manual high spin. Found slight squealing upon initial spin. Needs gear case, and rotor; ordrng 1 W11449841 (Gear case) and 1 W10915701 (rotor)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Painesville, OH 44077

Joe O

Job Details: 03/08/2023

Installed ui. Ran auto test and calibration. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Solon, OH 44139

Jason N

Job Details: 03/08/2023

"Cc unit displays f7e1Confirmed unit displaying f7e1 for tachometer missing or wrong signal. Ran manual agitation and spin tests, motor only humming. Replaced capacitor using customer supplied pre Id part. Cleared codes. Ran auto test cycle, all functions passed. Op test good."

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Highland Heights, OH 44143

Corina H

Job Details: 03/08/2023

"CC that there is a loud noise in spin. Checked underneath no oil leaking. Started a spin, no unusual noises. Started a rinse and spin with towels, found at the end there is a squealing. The gasket is squealing. Will need a gearcase. Cust does not want to repair. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Painesville, OH 44077

Dan

Job Details: 03/08/2023

"Customer complaint that lid will not unlock and of f6e1 error code, ran diagnostics no errors codes shown only says loading, unable to run test cycle, tried to start normal wash cycle, display showed f6e1(undefined) error, Found burn marks on control, unit needs new control; ordrng 1 W11543997 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MBL2256KES3

Near Madison, OH 44057

Dan

Job Details: 03/08/2023

"Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged in, evaporator and condenser fan, compressor is not running, applied 120vac to compressor, compressor started, unit started cooling, installed new start device, op test good ; used 1 8201786 (STARTER) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Mayfield Heights, OH 44124

Corina H

Job Details: 03/08/2023

"CC that the unit will not start. Confirmed. Found the thermal fuse is open. Replaced the fuse from t/s. Checked the heater, cycling on and off properly. Found lint screen be restricted from fabric softener, cleaned screen with water. Opt test ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET20DMXBW00

Near Richmond Heights, OH 44143

Joe O

Job Details: 03/08/2023

"Cc: not cooling, extremely hotCustomer had unit unplugged upon arrival. Plugged in kilowatt meter to outlet where plug laying. Found outlet is receiving 246v. Found near by outlet receiving 120v. Plugged unit in, tripped gfi. Plugged unit into a different outlet, tripped breaker or a different gfi. Advised customer they need an electrician."

We serviced a

WHIRLPOOL WASHER

Model MVW6230RHW3

Near South Euclid, OH 44121

Corina H

Job Details: 03/08/2023

CC that the unit is leaking. Started a cycle. Found the cold supply line leaking tightened the hose. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Gates Mills, OH 44040

Joe O

Job Details: 03/08/2023

Cc: leakingFound door gasket warped. Needs gasketEntitlement shows under 1 year. ; ordrng 1 W11483553 (Gasket)

We serviced a

GE REFRIGERATOR

Model GFE28HSKJSS

Near Geneva, OH 44041

Dan

Job Details: 03/08/2023

"Customer complaint that unit is not cooling, confirmed, fresh food section temperature at 70 degrees, freezer section temperature at 70 degrees, filter drier is not clogged, nitrogen tested system, no external leaks found, found cap tube clogged, unable to purge cap tube with nitrogen, unit cannot be repaired, saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Parma Heights, OH 44130

Corina H

Job Details: 03/08/2023

"CC that the unit stopped working. Confirmed. Found the nut for the cam off and the belt is twisted. Replaced the cam and belt. Started a cycle with clothes. Opt test ok. ; used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC0

Near Lyndhurst, OH 44124

Joe O

Job Details: 03/08/2023

"Cc: not heatingFound unit is receiving proper power. Found heating element open. Needs element Customer does not want to repair at this time ; ordrng 1 WP3387747 (element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Parma Heights, OH 44130

David R

Job Details: 03/08/2023

"Cc unit never gave water/ice. Found water is good from house, when dispensing will mot come out single valve. Surplus item WPW10238100. Replaced. Tested. Good. Customer to purge water and turn on icemaker, good. Op Test Ok."

We serviced a

WHIRLPOOL WALL OVEN

Model KEBC278KWH0

Near Beachwood, OH 44122

Joe O

Job Details: 03/08/2023

"Cc: door locked shut, open door so customer can clean glass, check oven calibrationFound door stuck shut. Moved latch, unit still will not open. Advised customer yanking on oven door could potentially cause glass to break, and glass is no longer available. Customer stated to try. Got door open with no damage. Unit needs hinges. ; ordrng 1 WP9760571 (hinge-door) and 1 WP9760572 (hinge-door), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS04

Near Bedford, OH 44146

Corina H

Job Details: 03/08/2023

CC that the u it is not dispensing water. Confirmed. Installed a new a filter. Water started coming out. Cust wanted the wine rack uninstalled. Opt test ok.

We serviced a

GE DISHWASHER

Model PDT715SMN3ES

Near Newbury Township, OH 44065

Joe O

Job Details: 03/08/2023

Installed diverter disk and control. Ran test cycle. Op test ok

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near North Ridgeville, OH 44039

David R

Job Details: 03/08/2023

"Went over damage with customer for cabinet, customer was ok with what little damage it had. Replaced outer/inner tub, tub ring, gearcase, whole cabinet, badge, suspension rods, filter, spanner screw, feet, washplate, all screws. Ran diagnostics, good. All components working. Ran a drain/spin cycle, good. Op Test Ok."

We serviced a

MAYTAG WASH/DRY STACK

Model MHW5630HW0

Near Beachwood, OH 44122

Corina H

Job Details: 03/08/2023

"Replaced the dispenser. Tested the water to dispenser, no leaks. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Beachwood, OH 44122

Manny

Job Details: 03/08/2023

"Cc unit not draining or spinning, verified and found code F0e9 for off balance load, customer had a comforter in the unit and was shifted to one side causing the unit to go off balance and stop during the cycle. Rearranged comforter and ran drain and spin, and good, showed customer the best way to load the unit and the size of the load, opt test ok"

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS03

Near Garfield Heights, OH 44128

Manny

Job Details: 03/08/2023

"Cc unit not heating verified and not heat, took apart and cap is out of range, and mag pulling! 8.98amps. Unit needs msg, cap and diode.; ordrng 1 W11409822 (Magnetron) and 1 W11256462 (diode) and 1 W10850446 (capactr-mg), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Avon, OH 44011

Marie V

Job Details: 03/08/2023

"Replaced water VALVE and fill tube heater. Cycled ice maker , it filled all the way. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/08/2023

Cc of unit not spinning Suspect tub hub Could not remove agitation Quoted for rebuild ; ordrng 1 W11550891 (Agitator) and 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 W10528947 (HUB) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, OH 44128

Jason N

Job Details: 03/08/2023

"Cc unit stopping in mid cycle, will not power on.Confirmed unit will not power on. Checked power in to main control, good at 122v. No status light on board. Checked for shorted drain pump, resistance good at 19.8ohms. Replaced main control using customer supplied pre Id part. Ran auto test cycle and calibration. All functions passed. Op test good."

We serviced a

ELECTROLUX DRYER

Model EFMG417SIW0

Near Solon, OH 44139

Brian M

Job Details: 03/08/2023

Cc of noiseFound noise coming from lint stuck on rollers Disassembled and cleaned rollers and blower housing OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Cleveland, OH 44120

Jason N

Job Details: 03/08/2023

"Cc unit getting too hot, making popping sounds, and a missing piece under control panel.Customer showed pop.Customer stated unit gets too hot to touch when running the oven. She stated there is an opening under the controls where a piece is missing. Found opening in question is the oven vent, and advised customer this is open by design. Ran bake test to 350 degrees. Advised customer popping noises she is hearing is metal expansion due to heat. Checked temperatures in oven and around unit. Unit oven temps reading 355 degrees after first cycle. All surfaces around door reading 95-110 degrees. Temperatures are within manufacturing limits. Unit is operating as designed"

We serviced a

GE WASH/DRY COMBO

Model GUD27ESSMWW

Near Ashtabula, OH 44004

Dan

Job Details: 03/08/2023

"Customer complaint of noise during spin cycle, ran drain and spin cycle, repeated, no unusual noises heard, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Solon, OH 44139

Brian M

Job Details: 03/08/2023

Installed led

We serviced a

KITCHENAID RANGE

Model KFGG504KPS3

Near Streetsboro, OH 44241

Brian M

Job Details: 03/08/2023

Cc of lock feature Taught customer how to use it

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Streetsboro, OH 44241

Brian M

Job Details: 03/08/2023

Cc unit clicking Found clutch not engaging Replaced using truck stock ; used 1 W10754448XXX (XXNO ORDERXXCABRIO CLUTCH) from stock

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Cleveland, OH 44108

Jason N

Job Details: 03/08/2023

"Cc unit not powering on Checked power into unit from receptacle. 0v. Unit is on a gfci outlet. Tried to reset and test outlet, same result 0v. Used extension cord to plug unit into another outlet. Unit powered on. Ran auto test cycle. All functions passed. Op test good. Advised customer they will need an electrician to repair receptacle for unit."

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Parma, OH 44129

Marie V

Job Details: 03/08/2023

"Cc that the unit is rinsing more than one time when is not supposed to and unit was walking out of the closet. Ran diag found error code F0E5 off balance load, asked cust for some clothes and ran a rinse and spin , no off balance, no excessive shaking, Also tested Dampers, working as designed. Called whirlpool tech line spoke bruce. with he said unit is working as designed, if unit start to shake they need to redistribute the clothes, unit is working as designed, also if is rinsing twice unit does this for 2 reasons, off balance or too mich suds. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Parma Heights, OH 44130

Marie V

Job Details: 03/08/2023

"Cc that the unit is not making ice and not cooling. Took temos freezer is at 15* and fresh food section 48*. Verify pressure at compressor when working on fresh food section is at 0psi. Took fresh food section evaporator off and found connector for evaporator burned, took pics and called whirlpool tech line spoke Steve file, unit cant be repaired"

We serviced a

SAMSUNG DRYER

Model DV330AEBXAA04

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/08/2023

"Replaced heater, removed lint from inside, tested unit, heating up good. Op test okAdvice cust to have the vent cleaned."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Mogadore, OH 44260

Brian M

Job Details: 03/08/2023

Cc of noise coming from freezer Fan seemed loud Removed freezer drawer to inspect and noise stopped Advised to watch

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Diamond, OH 44412

Brian M

Job Details: 03/08/2023

Cc unit not cooling Found unit set to 34 but at 40 Damper not functioning properly and freezer led out ; ordrng 1 WPW10479155 (control) and 1 W11462342 (Led) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Elyria, OH 44035

Marie V

Job Details: 03/08/2023

Replaced burners . Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs325sdhw08

Near Cleveland, OH 44119

Jason N

Job Details: 03/08/2023

"Cc unit ice maker arm not moving Ran ice maker manual cycle test, ice maker indexed properly and ice sensing arm advanced. Ice maker filled with water at home position. No issues found with ice maker. Advised customer on ice maker operation. Unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Cleveland, OH 44110

Jason N

Job Details: 03/08/2023

"Vented refrigerant. Installed sealed system parts. Pressure checked system with 140 psi of nitrogen, no leaks. Pulled vacuum on system to 29in/hg. Recharged system with 47g. Of r600a. Good frost pattern starting on system. Advised customer to allow up to 24 hrs for both sections to return to desired temperatures. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KUDS011JBS0

Near Highland Heights, OH 44143

Jason N

Job Details: 03/08/2023

"Cc unit detergent dispenser is brokenConfirmed a small piece of plastic is broken away from door, will not allow dispenser to latch. Quoted customer dispenser replacement.; ordrng 1 WP8558129 (Dispenser)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HV07

Near Elyria, OH 44035

Marie V

Job Details: 03/08/2023

"Replaced control , cust tested potatoes setting, unit is working properly. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW6605MC0

Near Rome, OH 44085

Brian M

Job Details: 03/08/2023

Cc of leak Ran test load could not duplicate Advised to watch

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Ashtabula, OH 44004

Dan

Job Details: 03/08/2023

"Customer complaint that unit is not dispensing fabric softener, confirmed, unit needs new valves ; ordrng 1 W11316255 (Valve) and 1 W11316256 (Valve)"

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW0

Near Pepper Pike, OH 44124

Brian M

Job Details: 03/07/2023

Cc of noise Found service pointer for seal kit Also would like wheel ; ordrng 1 W11373810 (Seal kit) and 1 WP697772 (blower wheel)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Mentor, OH 44060

Jason N

Job Details: 03/07/2023

Cc unit needs lid replacedConfirmed lid is broken on left side hinge corner. Quoted customer for lid replacement. ; ordrng 1 W11259006 (Lid)

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrb322dmbm01

Near Cleveland, OH 44113

Marie V

Job Details: 03/07/2023

Cc that the fresh food section is not cooling. Took temps 64* and freezer 2*. Evaporator was full withfrost. Bimetal is close. Unit will need control. Replaced from T/S. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock

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