Near Painesville, OH 44077
Arthur V
Job Details: 07/17/2019
DRYER WHIRLPOOL WED8200YW2 Found issue is with customer vent. Unit is heating properly Customer has a long run across his garage and the louvers on the outlet are barely moving. Plnty of air and heat coming from dryer. Unit us working as designed. Gave customer number to dryer ve
Near Bainbridge Township, OH 44023
Jason N
Job Details: 07/17/2019
WALL OVEN WHIRLPOOL WW30430B "Cc unit upper broiler not shutting off. Customer said they turned breaker off then back on, and it turned off. Unit was on when I arrived. Ran test bake to 350, both elements heating up, canceled, both elements turned off. Ran broil test on upper cavity,
Near Bainbridge, OH 44023
Jason N
Job Details: 07/17/2019
DISHWASHER KITCHENAID KUDK01TKBT1 "Cc unit not startingUnit powers on but start button not starting the unitTested all led buttons, all buttons functioning at this time. Removed power from unit, powered back up. Ran multiple wash and cancel drain cycles. Unit functioning normal at this ti
Near Cleveland, OH 44109
Nicholas F.
Job Details: 07/17/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Cc soap not dispensing.confirmed.spring from dispenser door fell off install new dispenser door.started normal wash unit filled and began washing op test good; used 1 W10861000 (DISPENSER ) from stock
Near Cleveland, OH 44135
Corey L.
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint everything in fridge and freezer is wet and milk spoiled twice, temps were 40 on top shelf to 34 on bottom, frz was -3 to 6, milk temp was 38, when shutting doors unit pressure locks good, could not find wetness in either section, unab
Near Fairview Park, OH 44126
Corey L.
Job Details: 07/17/2019
RANGE AMANA ACR4303MFW3 "Customer complaint cooktop taking forever to boil seems like only half of the burner is getting hot, found sp W11354284 detailing the regulatory change to burner coils, advised this is normal operation"
Near Cleveland, OH 44135
Corey L.
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRF535SWBB00 "Customer complaint ice maker not making ice, confirmed, im getting power, found ice maker failed, also found unit on front wheels, doors uneven not allowing mullion to close properly every time, quoted, ok, evened up doors, replaced ice maker, op test go
Near Cleveland, OH 44109
Nicholas F.
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Installed auger motor op test good water supply line bi passes water valve
Near Painesville, OH 44077
Arthur V
Job Details: 07/17/2019
WASHER WHIRLPOOL WTW8200YW0 Ran diagnostics. No errors. Unit cycled in service diagnostics and passed. Put unit into full speed spin op test good. Could not duplicate issue. Noise customer concerned about was the noise it makes in agitate. This is a normal operating noise. It made
Near Cleveland Heights, OH 44112
Jeff M
Job Details: 07/17/2019
DRYER MAYTAG MEDC465HW0 Installed new part unit op tested good
Near Avon Lake, OH 44012
Corina B
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL GI6SDRXXY07 CC that there is ice and water on the bottom of the freezer. Found the drain tube is frozen. Steamed out drain hole. Replaced the drain tube from t/s. Optest ok. ; used 1 W10619951 (TUBE-DRAIN) from stock
Near North Olmsted, OH 44070
David R
Job Details: 07/17/2019
RANGE WHIRLPOOL WEG750H0HZ0 "Cc of front right right burner not starting up. Found that the center burner cap is missing. Customer did not install, contractor did. Ordering or the burner head, comes with caps.; ordrng 1 W11245289 (BURNER HEARD WITH CAP)"
Near Kent, OH 44240
Brian M
Job Details: 07/17/2019
WASHER WHIRLPOOL WTW5000DW2 Cc unit gets stuck in a cycle Found water valve not letting cold water in and gets stuck in rinse mode Replaced water valve from truck stockRan auto test and calibration OP TEST OK ; used 1 W11210459 (VALVE) from stock
Near Avon Lake, OH 44012
Corina B
Job Details: 07/17/2019
STACK W/D WHIRLPOOL WET3300XQ0 CC that there is a squealing when the dryer is running. Found the support rollers and idler pulley are worn. Replaced the dryer repair kit and cleaned the dryer out. Optest ok. ; used 1 4392067 (DRYER REPAIR KIT 4783) from stock
Near Highland Heights, OH 44143
Jeff M
Job Details: 07/17/2019
WASHER WHIRLPOOL WFW95HEDW0 "There is a service pointer talking about load balancing issues needs a new control estimate only; ordrng 1 W11032117 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44103
Jeff M
Job Details: 07/17/2019
WASHER GE WSLP1500H2WW The unit tested good in diagnostics this machine does not store codes Rent-A-Center called the customer she said it was a UE code which is an off balance code. Unit appears to be working fine
Near Lorain, OH 44053
Gabriel P
Job Details: 07/17/2019
DRYER WHIRLPOOL WED5620HW0 "Replace ui,opt test ok"
Near Madison, OH 44057
Arthur V
Job Details: 07/17/2019
WASHER WHIRLPOOL WFW5620HW0 Found bellows not installed properly. Inside lip not all the way attached to outer basket. Reattached properly and tested Unit op test good
Near Cleveland, OH 44119
Joe O
Job Details: 07/17/2019
DRYER WHIRLPOOL WED4815EW1 Customer did not have popSpoke with JS sh advised the customer is to get the information and send it to the office
Near Lakewood, OH 44107
Dan H
Job Details: 07/17/2019
WASHER WHIRLPOOL WTW4900BW0 "Customer complaint that unit was leaking but isn’t now and it makes sounds like its spinning but it’s not, ran diagnostics found f7e5(shifter fault) error code, ran manual test cycle for high speed spin and heavy agitate, unit spins and agitates, beari
Near Amherst, OH 44001
Gabriel P
Job Details: 07/17/2019
DISHWASHER MAYTAG MDB8959SFZ4 "Replace shield whirlpool request me to replace,opt test ok"
Near Kent, OH 44240
Brian M
Job Details: 07/17/2019
REFRIGERATOR MAYTAG MFT2776DEM00 Cc unit wasn’t making ice and of warm temps Found unit to be cooling as normal-1 in freezer 37 in fridge Replaced boards ran test 4 and listened for dual valve movement OP TEST OK
Near Lorain, OH 44055
Gabriel P
Job Details: 07/17/2019
DRYER MAYTAG MGDX655DW2 Noise coming from drum also shipping the paint ordering drum ; ordrng 1 W10899578 (drum)
Near Brook Park, OH 44142
Dan H
Job Details: 07/17/2019
WASHER MAYTAG MVWB765FW2 "Customer complaint that unit did not spin clothes out, ran diagnostics found f7e9(locked rotor) and f0e3(overload) error codes, unit spins, unit agitates, drain pump is working, unable to duplicate the problem , unit is operating as designed"
Near Avon Lake, OH 44012
Corina B
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 CC that there is condensation in the ff and fz. Advised the cust the condensation is normal from the heat. Advised cust to have the shelves in a row. Optest ok.
Near Avon Lake, OH 44012
David R
Job Details: 07/17/2019
REFRIGERATOR KITCHENAID KSCS25INSS00 "Cc unit is hot. Went to back of unit and found condenser fan not running, checked, is bad. Ordering condenser fan motor. ; ordrng 1 W10124096 (fan,motor 115.78), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Parma, OH 44129
David R
Job Details: 07/17/2019
RANGE FRIGIDAIRE FFEF3011LWG "Cc bake and broil not working. Ohmed out elements and they are good. 240v check good going into unit but not when sending out to elements. Ordering control.; ordrng 1 316220722 (overlay,clock (wht) 19.13) and 1 316455400 (clock,timer 122.62), used 1 SHIP
Near North Royalton, OH 44133
Dan H
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Installed new door gaskets, op test good"
Near North Royalton, OH 44133
Dan H
Job Details: 07/17/2019
WASHER MAYTAG MHW5630HW0 "Customer complaint that unit is leaking, ran quick wash cycle, ran test cycle , no leaks observed, found plumbing next to washer leaking (see pic), advised customer that they need a plumber to repair leak, unit is operating as designed"
Near Middleburg Heights, OH 44130
David R
Job Details: 07/17/2019
DRYER KENMORE 110.768861 "Cc of no heat. Found heating element open. Will need element.; ordrng 1 WP4391960 (element 49.85), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Elyria, OH 44035
Corina B
Job Details: 07/17/2019
WASH/DRY COMBO WHIRLPOOL WET4027HW0 "CC that the unit is not unlocking. The control is unresponsive. Disconnect power for 1 minute,did not unlock the lid. Checked the lid lock, good. Will need a new control. the console clip is broken, will need a new console. The Office to order parts. ; o
Near Brook Park, OH 44142
Corey L.
Job Details: 07/17/2019
RANGE GE PB930SFSS "Customer complaint cooktop crack while cooking, confirmed crack to glass cooktop, replaced with part sent, op test good"
Near Bainbridge Township, OH 44023
Brian M
Job Details: 07/17/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Installed nylon washer to hinge upper and lower hinges also shimmed rear of fridge to help level out doors OP TEST OK ; used 4 WP487576 (NYLON SHIMMING WASHER) from stock
Near North Royalton, OH 44133
Dan H
Job Details: 07/17/2019
FREEZER WHIRLPOOL WRF535SWHV00 "Customer complaint of ice build up in freezer section, found freezer section door not sealing at the top, unable to adjust gasket far enough to seal, freezer section door liner is warped, unit needs new freezer section door(bss); ordrng 1 W10919637 (dor
Near North Olmsted, OH 44070
Corina B
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "CC that the unit is freezing food. Checked temps, good. Ran diag passed. Working as designed. Optest ok."
Near Brecksville, OH 44141
Dan H
Job Details: 07/17/2019
DRYER WHIRLPOOL WGD8000DW4 "Customer complaint that unit is burning clothes, temperatures are normal, found coating on vent flaking off, unit needs new air duct; ordrng 1 W11129538 (duct-air)"
Near Kirtland, OH 44094
Joe O
Job Details: 07/17/2019
REFRIGERATOR GE GYE22KSHHSS Cc: freezing food in ff sectionCustomer stated he had dropped the temps and that’s when the issue occurredHe since has raised the temps and refrigerator has been cooling without any more issuesFound unit to be functioning as designedOp test ok
Near Bedford, OH 44146
Dan H
Job Details: 07/17/2019
WASHER MAYTAG MVWB765FC2 "Installed new lid lock, op test good"
Near Parma, OH 44134
Corey L.
Job Details: 07/17/2019
REFRIGERATOR KENMORE 106.7086299 "Replaced fan, op test good"
Near Bainbridge Township, OH 44023
Nicholas F.
Job Details: 07/17/2019
WASHER MAYTAG MVWB865GW0 Installed ui and control ran normal cycle unit filled and washed ran drain and spin unit spun op test good.take core with me for return
Near Madison, OH 44057
Arthur V
Job Details: 07/17/2019
RANGE ADMIRAL A59FN-5TVW-R "Found bake element open on this wall oven. Unit will have to be pulled to repair because the wires do not come out far enough to do from the front.Reschedule at customer request. ; ordrng 1 WPY04000041 (element- b), used 1 SHIPPING (SHIPPING AND HANDLING
Near Newbury Township, OH 44065
Brian M
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRX988SIBE01 Cc of warm temp in fridge Found fridge to be at 50 and freezer at 4 Ff evap frosted over like a bad defrost Changed defrost mode from adaptive to 8 hours OP TEST OK at this time If issue continues built an estimate for customer of evap fan and thermistor
Near Strongsville, OH 44149
David R
Job Details: 07/17/2019
DISHWASHER WHIRLPOOL WDF560SAFB2 "Replaced pump and motor. Tested, let run through all test mode, heat came on. For best drying advised customer to use hi temp heat and heat dry along with jet dry . Op test ok"
Near Strongsville, OH 44149
David R
Job Details: 07/17/2019
DISHWASHER KITCHENAID KDTE234GPS0 "Replaced parts. Ran service mode all the way through, heater turned on. Advised for best drying use rinse aid plus heat dry and hi temp. Op test ok."
Near Amherst, OH 44001
Gabriel P
Job Details: 07/17/2019
ICEMAKER WHIRLPOOL WRF736SDAW14 "Found error code e2 lost it home position try running test 57 to help it find it home position was not cycling customer will call office for repair in couple of days they want to call whirlpool first estimate only do not order parts till they call and pa
Near Seven Hills, OH 44131
Corina B
Job Details: 07/17/2019
RANGE WHIRLPOOL WFE515S0EW0 "Replaced the glass,hinges, handle. Optest ok."
Near Mentor, OH 44060
Jason N
Job Details: 07/17/2019
DISHWASHER KITCHENAID KDFE104DSS3 "Cc unit wash motor works sometimes then quitsRan diagnostics, no codes stored. Ran multiple wash and drain tests, after several tests, wash motor would not respond intermittently, tested power to wash motor, control sending power to motor. Unit needs was
Near MENTOR ON THE, OH 44060
Jason N
Job Details: 07/17/2019
FREEZER UPRIGHT FRIGIDAIRE LFFH20F3QWC "Cc unit not coolingFound unit evap with some ice and fan not running, ice caught in fan housing.Customer said he found door cracked open this morning. Removed ice, tested defrost timer. Defrost good, pulling 3.4a. Op test good. Advised customer to allow
Near Maple Heights, OH 44137
Corina B
Job Details: 07/17/2019
RANGE WHIRLPOOL WFG505M0BS3 Replaced the igniter. Heated oven to 350*. Optest ok.
Near Painesville Township, OH 44077
Jason N
Job Details: 07/17/2019
SXS REFRIGERATOR KENMORE 10653392300 "Cc water leaking from water dispenserConfirmed water slow drip from tube. Removed filter and ran bypass, no change.Replaced water valve with obsolete truck stock. Water line source not shutting off fully. Leaking at water line in connection to filter hou
Near Independence, OH 44131
Corey L.
Job Details: 07/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Customer complaint of no ice being made, confirmed, found ice maker failed, replaced with ts, op test good; used 1 W10882923 (ICE MAKER ASSY) from stock"
Near Eastlake, OH 44095
Jason N
Job Details: 07/16/2019
REFRIGERATOR MAYTAG MFI2570FEZ00 "Cc unit still not making ice fast enoughConfirmed ice bin empty at this time. Ice mold has ice cubes, ran manual harvest. Replaced ice maker using truck stock. Ran manual harvest, ice maker filled with water. Also added door shim to LH door. Advised cust
Near Seven Hills, OH 44131
Nicholas F.
Job Details: 07/16/2019
WASHER MAYTAG MVWB850YG1 "Cc washer is leaking.confirmed.ran diagnostic unit is overfilling bleach and fabric softener dispenser unit needs tub ring ; ordrng 1 WPW10362224 (ring-tub), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Conneaut, OH 44030
Joe O
Job Details: 07/16/2019
DISHWASHER IKEA IUD7555DS2 Installed water valve and sump assembly Ran test cycleOp test ok
Near Cleveland, OH 44127
Corina B
Job Details: 07/16/2019
DRYER WHIRLPOOL NED4655EW1 "cust showed cust showed pop, sent pic. CC that the door is hard to close and it’s not drying. Checked terminal block, good. Turned dryer on vent is clogged with lint. Will need to clean the lint from vent. Door will loosen over time. Optest ok."
Near Elyria, OH 44035
Gabriel P
Job Details: 07/16/2019
DISHWASHER WHIRLPOOL ADB1400AGW1 "Replace parts,opt test ok"
Near Williamsfield Township, OH 44093
Brian M
Job Details: 07/16/2019
DISHWASHER MAYTAG MDB4949SDZ0 Cc of unit not running a full cycle Found errors for owi and drain Ran auto test and at end of cycle unit still stated drain was running longer than it should be and owi failed calibration Needs drain motor and owi sensor
Near Independence, OH 44131
Corey L.
Job Details: 07/16/2019
WASHER WHIRLPOOL MHW3505FW1 "Customer complaint washer leaks a lot when in place next to dryer but when pulled out away from wall there is no leaking, found hole in drain hose when stretched is closed but when tension loosens water pours out, ordering drain hose; ordrng 1 285863 (dr
Near Cleveland, OH 44111
Nicholas F.
Job Details: 07/16/2019
WASHER MAYTAG MVWX655DW1 Cc washer leaks from bottom and is off balance.unit is on basement floor which is not level.ran diagnostic found f7e7 (motor unable to reach target rpm).unit drain hose is leaking unit need new drain hose.sending part to customer.customer will install new
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/16/2019
DISHWASHER JENN-AIR JDB8200AWS3 "Found error f6e4 float switch open,ask me to remove any item underneath float check for voltage to valve 124 v it fill and it washes customer said she heard of a loud noise not hearing it from diagnostics check float switch it makes a click when I pull
Near Rocky River, OH 44116
Gabriel P
Job Details: 07/16/2019
WASHER MAYTAG MVWX655DW1 Replace parts opt test ok
Near Cleveland, OH 44102
Nicholas F.
Job Details: 07/16/2019
DRYER MAYTAG MEDC465HW0 Showed up to house customer said dryer wasn’t broke.
Near North Olmsted, OH 44070
Gabriel P
Job Details: 07/16/2019
WASHER AMANA NTW4516FW3 Ran calibration ran auto test no error codes was found ran 4 large towels all good no issue explain her that the clicking if the shifter is normal opt test ok
Near University Heights, OH 44118
Jeff M
Job Details: 07/16/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM The unit ps drain was frozen steamed the drain op tested good
Near Fairview Park, OH 44126
Gabriel P
Job Details: 07/16/2019
WASHER MAYTAG MVWB865GC0 "Found error f0e4 spin limited by water temperature and f3e2 Inlet Water Temperature Fault and f8e1 long fill delete codes ran manual test on cold water and hot water ,,cold water not coming out also found water hose install un properly they had hot with
Near Conneaut, OH 44030
Joe O
Job Details: 07/16/2019
RANGE KITCHENAID KSGG700ESS1 Installed power cordRan test cycleOp test ok
Near Cleveland Heights, OH 44121
Jason N
Job Details: 07/16/2019
FREEZER WHIRLPOOL WRT518SZFM00 "Cc ice in freezer, like it’s too coldFound condensation/ frost build up in freezer. Freezer door not closing correctly, lower left corner rubbing on inner liner, straightened out center hinge, added shim to hinge pin. Door closing good now. Sealed liner
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/16/2019
DRYER MAYTAG MGDX655DW0 "Belts was broken ; ordrng 1 4392065 (dryer repair kit 48.30), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Kent, OH 44240
Brian M
Job Details: 07/16/2019
WASHER WHIRLPOOL WTW4816FW2 Cc of noise when washing Found gearcase to be making a screeching sound when spun by hand and louder when running spin Needs gearcase and splutch kit Called landlord voicemail is full office to reach out
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/16/2019
WASHER MAYTAG MVWX655DW1 "F7E1 – BASKET SPEED FAULT,capacitor not open bad capacitor also shifter not shifting stuck ordering bj agree to order motor cause it was also humming ordering also ; ordrng 1 W10913953 (actuator) and 1 W11026785 (motor-drve) and 1 W11162560 (CAPACITOR )"
Near Solon, OH 44139
Brian M
Job Details: 07/16/2019
WALL OVEN WHIRLPOOL WOS51EC0AS02 Cc unit sticking out on left side Repositioned stove and tightened screw OP TEST OK
Near South Euclid, OH 44121
Jason N
Job Details: 07/16/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Cc food freezing in ff drawers. Customer said bread on top shelf also froze. Customer had bread up against damper opening. Advised to refrain from putting product next to damper opening. Ran diagnostics, all functions passed."
Near Strongsville, OH 44136
David R
Job Details: 07/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Cc no water at dispenser but getting ice. Found water valve open, had one on t/s. Replaced. Water to the front dispenser. Op test ok.; used 1 W11043013 (DUAL VALVE ) from stock"
Near Streetsboro, OH 44241
Brian M
Job Details: 07/16/2019
WASHER MAYTAG MVWB865GW0 Cc unit still doing same thing won’t make selections Called whirlpool recommended to replace lid lock and go from there because everything else seems to be functioning the way it should possible feedback from lid lock ; ordrng 1 W10810403 (lid lock assy)
Near Streetsboro, OH 44241
Brian M
Job Details: 07/16/2019
DISHWASHER KITCHENAID KDFE104HPS0 Cc unit not washing Found sump getting power but not running Also wash arm full of debris Needs sump assembly And wash arm and clip; ordrng 1 W11085683 (pump&motor) and 1 W11101428 (arm-spray) and 2 WPW10503548 (retainer)s
Near Cleveland, OH 44102
Jeff M
Job Details: 07/16/2019
WASHER WHIRLPOOL WTW4850XQ0 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Cleveland, OH 44105
Jeff M
Job Details: 07/16/2019
REFRIGERATOR WHIRLPOOL WRT138FZDB00 The evap was frozen I steamed the ice away. I tested the defrost cycle tested good.
Near Aurora, OH 44202
Brian M
Job Details: 07/16/2019
DISHWASHER KITCHENAID KDPE234GPS0 Cc that upper rack sometimes rolls forward when opening dishwasher Found unit to be leveled and leaning in the proper position Found right hand track rail to be damaged Needs rack tracks replaced ; ordrng 1 W11259785 (track) and 1 W11259786 (track)
Near Cleveland, OH 44105
Jeff M
Job Details: 07/16/2019
WASHER WHIRLPOOL NTW4516FW3 The hot and cold water lines where crossed op tested good
Near Cleveland, OH 44105
Jeff M
Job Details: 07/16/2019
WASHER MAYTAG MVWC465HW2 The unithad no Fill Long fill code not sure how a test of the water valves the unit tested good re-calibrate machine unit tested good
Near Shaker Heights, OH 44122
Jeff M
Job Details: 07/16/2019
WASHER WHIRLPOOL WET4024HW0 the unit was not responding I put the unit in diagnostics like manually cycle all the functions of the washer. unit tested good no issue was present after diagnostics
Near Cleveland, OH 44109
Jeff M
Job Details: 07/16/2019
WASHER MAYTAG MVWB765FC3 The unit during agitation makes a very loud knocking sound. case shaft has playtoo much play. Also the slider assembly is worn out from the play and the shaft ; ordrng 1 W10734521 (slider) and 1 W11134159 (GEARCASE )
Near Elyria, OH 44035
Gabriel P
Job Details: 07/16/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Few screws were loose underneath fridge cover making noise tight all screw,opt test ok"
Near Shaker Heights, OH 44122
Jeff M
Job Details: 07/16/2019
RANGE WHIRLPOOL WEE745H0FS1 The unit was in a foreign language and in Celsius I reset it back to English in Fahrenheit unit tested good
Near Mentor, OH 44060
Jeff M
Job Details: 07/16/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 The heating element was disabled 7-1 most likely from before the sump was replaced. I ran a calibration cycle unit op tested good
Near Cleveland, OH 44144
Corina B
Job Details: 07/16/2019
WASHER MAYTAG MVWC555DW1 "CC that the unit is not spinning. Ran diag F0E5 – OFF BALANCE LOAD DETECTED, F5E1 – LID SWITCH FAULT, ran a manual spin and found the hub is stripped. One screw to the hub is stripped. (Cust replaced the hub a few months ago.) the cam has some oil on it.
Near Brooklyn, OH 44144
Corina B
Job Details: 07/16/2019
WASHER WHIRLPOOL GSW9650LW0 CC that the unit is not draining. Unit will not drain. Replaced the drain pump from surplus stock. Started a normal cycle and the a drain and spin. Optest ok. ; used 1 WP3363394 (DRAIN PUMP) from stock
Near Parma, OH 44129
Corina B
Job Details: 07/16/2019
WASHER MAYTAG MVWB765FW3 "CC that the the start button will not start. Ran diag f7e9 Locked Rotor, f5e1 Lid Switch Fault – Lid Is Up, f2e1 stuck button ran a calibration did not finish and encoder test. Started a normal cycle, the unit would fill the stop and flash the lid lock.
Near Cleveland, OH 44129
Corina B
Job Details: 07/16/2019
DRYER AMANA NED4655EW1 CC that the door is not shutting. Replaced the catch. Brought the unused parts back for return. Optest ok.
Near Chagrin Falls, OH 44022
Dan H
Job Details: 07/16/2019
RANGE KITCHENAID KMBP107ESS01 "Installed new bulb and harness, op test good"
Near Cleveland, OH 44144
Corina B
Job Details: 07/16/2019
WASHER FRIGIDAIRE FAFS4473LW0 Replaced the door sag kit. Started a normal cycle. No leaks. Optest ng. Will need a bellow. ; ordrng 1 134728400 (bellows kit)
Near Chagrin Falls, OH 44022
Dan H
Job Details: 07/16/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 "Customer complaint of moisture accumulating on mullion, confirmed, turned on mullion heater , op test good"
Near Oakwood Village, OH 44146
Dan H
Job Details: 07/16/2019
LAUNDRY CENTER MAYTAG MVWC565FW1 "Customer complaint that unit is not spinning clothes out and leaked water on floor, ran diagnostics found f0e2(oversuds) error code, ran manual test cycle, turned on hot and cold valves, turned on drain pump , no leaking observed, ran high speed spin,
Near Beachwood, OH 44122
Dan H
Job Details: 07/16/2019
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Customer complaint that unit is not making ice, ice bin full , unit is operating as designed"
Near WARRENSVL HTS, OH 44122
Jason N
Job Details: 07/16/2019
REFRIGERATOR WHIRLPOOL ET1LFKXKS06 "Cc unit has water leaking in refrigeratorFound water leaking into freezer and refrigerator. Unit evap drain clogged. Cleared ice from freezer and drain pan. Checked drain tube underneath unit. Cleaned out build up from tube. Blew down through tube, water
Near Beachwood, OH 44122
Joe O
Job Details: 07/16/2019
WASHER AMANA NTW4516FW3 Installed controlRan auto test and calibration Ran normal cycle and drain and spinOp test ok
Near North Royalton, OH 44133
Corey L.
Job Details: 07/16/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Customer complaint lights are flickering again, found main led module failed, unit is not on a dedicated outlet, advised customer unit needs to be on a properly polarized & grounded dedicated outlet, replaced led module with part sent, op test good"
Near Bedford Heights, OH 44146
Dan H
Job Details: 07/16/2019
WASHER MAYTAG MVWC415EW1 "Customer complaint that unit is not cleaning clothes, ran diagnostics found f7e6(motor fault) error code, ran manual test cycle for heavy agitate, unit making loud scraping noise, found gear oil all over underneath, unit needs new gear case, customer
Near Valley View, OH 44125
Corey L.
Job Details: 07/16/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint fridge is not cooling so temps were turned up and freezer is like overworking, temps set to max, 60 in ff and -19 frz, ff door did not have good suction to cabinet, found trim at bottom off ff section by liner with a big gap and bowed
Near Pepper Pike, OH 44124
Joe O
Job Details: 07/16/2019
REFRIGERATOR KITCHENAID KRFF305EWH00 "Cc: low water pressure, door gasket rippedFound low water pressure, customer had another water filter changed the filter, water pressure returnedFound door gasket rippedNeeds door gasket; ordrng 1 W10830189 (gasket-fip)"