Service History 319 - Fred's Appliance

We serviced a

GE WASHER

Model GTW330ASK0WW

Near Kent, OH 44240

Brian M

Job Details: 06/29/2021

Replaced control and ran upgrade

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near North Ridgeville, OH 44039

David R

Job Details: 06/29/2021

"Cc loud sound coming from icemaker. No error codes. Harvested icemaker. When cycling and finding home position, ice maker motor is loud, louder than normal. Nothing stuck. All ice has been ejected, just motor. Also concerns with the fascia for icemaker, condensation buildup. Went into diagnostics, test 19. Getting 120 from control, heater shows open. Ordering icemaker and fascia heater. ; ordrng 1 WPW10553630 (Fascia heater) and 1 W11294907 (Icemaker)"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Fairview Park, OH 44126

Gabriel P

Job Details: 06/29/2021

"Cc unit not agitating, replace shifter actuator, ran op. Test good"

We serviced a

SAMSUNG DRYER

Model n/a

Near Chardon, OH 44024

Jason N

Job Details: 06/29/2021

"Cc unit not heating Checked power in to unit, good at 242v L to L, 122v L to N. Checked thermals, found heater element open. Unit needs heater element. Customer not repairing, estimate only. ; ordrng 1 DC97-14486A (Element)"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0ES0

Near North Ridgeville, OH 44039

Marie V

Job Details: 06/29/2021

"Cc that the unit is doing the same thing. With the new part, found new part defective, turn the infinite switch to 1 or up to 4 it will not turn on, after 5 it will heat up non stop, will have to order. Cust will put part on. ; ordrng 1 Wp3149400 (Inf switch)"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Lakewood, OH 44107

Corina B

Job Details: 06/29/2021

Replaced the controls and ui. Brought cores back for return. Heated ovens to 350*. Optest ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDM00

Near Mentor, OH 44060

Joe O

Job Details: 06/28/2021

Cc: not coolingFound temps in both sections at 73 degrees. Found compressor not starting. Hooked up compressor tester. Compressor is seized. Needs compressor and drier; ordrng 1 WPW10507886 (compressor) and 1 WPW10143759 (dryer)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Fairview Park, OH 44126

Corina B

Job Details: 06/28/2021

"CC that the unit trips the breaker. Confirmed when turning unit on the ui would not clear for the power outage. When running diagnostic the gfi would trip. Refrigerator and microwave are in the same circuit. Will need a main control and ui. ; ordrng 1 W11330971 (Ui) and 1 WPW10675033 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ESTATE WASHER

Model ETW4400XQ0

Near Westlake, OH 44145

Corina B

Job Details: 06/28/2021

Cc that agitator was not working. Verified and customer had agitator taking apart reassembled and installed agitator ran a load to verify function of agitator and its working as designed. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Jefferson, OH 44047

Jeff M

Job Details: 06/28/2021

Installed the new part op tested good. Adjusters

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Moreland Hills, OH 44022

Brian M

Job Details: 06/28/2021

Installed control and UI OP Test Ok

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRM00

Near Westlake, OH 44145

Corina B

Job Details: 06/28/2021

CC that the unit is not making ice. Confirmed. Found the jumper arm fell off of the ice maker. Cycled ice maker. Filled. Optest ok.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Rock Creek, OH 44084

Jason N

Job Details: 06/28/2021

Cc unit needs new burner knobReplaced RF burner infinite switch using customer supplied pre Id part. Burner op test good.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Elyria, OH 44035

David R

Job Details: 06/28/2021

"Cc unit making noise at the end or during spin. Tested on spin in diagnostics mode. Can hear like a grinding scratching noise. Replaced cam, still making noise. Ordering gearcase and belt. ***office to reschedule ; ordrng 1 W11035747 (Gearcase) and 1 W11239857 (Belt), used 1 W10721967 (PULLEY) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Amherst, OH 44001

David R

Job Details: 06/28/2021

"Customer didnt need gasket, found unit stuffed to top with bags of food. Let customer know know the airflow is not good because the fan is being covered. Also let know the door is sagging because a lot of items or heavy items are on the door. Non truck stop. Used a washer WP489467 to help lift door. Unit test good. Op test ok"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS05

Near Chardon, OH 44024

Dan H

Job Details: 06/28/2021

"Customer complaint that unit is not cooling, unit is unplugged, plugged in , evaporator fan is running, compressor and condenser fan are not running, unable to change temperature setting and led light is flickering, unit needs new control; schdld next appmnt for 7/9 FRI !"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC23C8EYB02

Near Chardon, OH 44024

Dan H

Job Details: 06/28/2021

"Installed new control and thermistor, cleared evaporator, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Chesterland, OH 44026

Dan H

Job Details: 06/28/2021

"Customer complaint that oven doesnt heat above 140 degrees back burner goes out on low and middle burner is not lighting, Middle burner lit, unable to adjust back burner high enough, started bake for 350 degrees, oven lit, heated for a minute burner shut off, this repeated until tech canceled cycle, unit needs new gas valve, control, and burner valve, part is out of stock so not scheduling return appointment ; ordrng 1 W11258611 (Cntrl) and 1 W11352015 (Burner valve) and 1 W11449506 (Gas valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC500ESS01

Near Beachwood, OH 44122

Dan H

Job Details: 06/28/2021

"Customer complaint of frost build up in freezer section, door gasket is sealing, found door popping open when its closed , unit needs new door closer; ordrng 1 W10876191 (Closer)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near North Olmsted, OH 44070

Corina B

Job Details: 06/28/2021

CC that there is a rattling noise. Confirmed found the rattling in the drain pump. Drain pump propeller was broken. Replaced drain pump from surplus t/s. Optest ok; used 1 W11396717 (Drain pump) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Westlake, OH 44145

Corina B

Job Details: 06/28/2021

"CC that the ui is not working and there is a light flash. Confirmed. Checked the terminal block found that l1 and n are reversed. Took picture. Will need a new control, ui and terminal block. Office to reschedule. ; ordrng 1 W11132441 (Terminal block) and 1 W11413965 (Ui) and 1 W11410063 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Olmsted Falls, OH 44138

Marie V

Job Details: 06/28/2021

"Cc that the fresh food section evaporator is cover in frost, confirmed. Took temps found 39* and 43* on fresh food section and 0* and -4 on freezer. Check ohms on fresh food section thermistor evap, 22kohms. Unit will need fresh food section harness and control board. ; ordrng 1 W10843055 (Control) and 1 W11033168 (Fan and harness)"

We serviced a

MAYTAG DRYER

Model MGDC300XW3

Near Madison, OH 44057

Jeff M

Job Details: 06/28/2021

The unit wasnt heating I foun the rear fuse open. Installed the new part op tested good. ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Aurora, OH 44202

Brian M

Job Details: 06/28/2021

"Cc of no cool Found no frost on evap Found ball of ice on cap tube on filter drier Recovered refrigerant Installed process stub and filter drier Pressure tested unit with 150 psi of nitrogen to clear out lines Ran 30 inch vac for 20 min Watched no changed... recharged with 5.5 oz r134a ; used 3 WPW10143759 (DRIER), 2 W11401413 (8/7), 2 W10896678 (6/1.8), 2 W10895757 (6/5), and 1 Tjaf1200 (Tube ext) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Aurora, OH 44202

Brian M

Job Details: 06/28/2021

"Cc unit not making any ice At arrival there was no ice in bin but there was ice in mold Ran harvest test and cubes pushed out Ran bin test bin is functioning Ran ice maker error test no errors Ran ice maker fill test no obstructions At this time ice maker is functioning Advised if there is no ice in 72 hours there may be an issue with the Control and not ice maker; ordrng 1 W11224256 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GWO

Near Bay Village, OH 44140

Corina B

Job Details: 06/28/2021

"CC that you could not select a cycle and then it pauses during a cycle. Ran diag F5e1 Lid Switch Fault Lid Is Up f2e1 UI Stuck Button. Ran the encoder test, passed. Checked the lid lock, good. Started a normal cycle, working as designed. Will need a new latch and ui. If problem still occurs ; ordrng 1 W11130237 (Ui) and 1 W10810403 (Latch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model TAWS700RQ3

Near Geneva, OH 44041

Jeff M

Job Details: 06/28/2021

Customers issues the units not spinning I verified the issue. Lets switch tested good I took the cabinet off the machine I inspected the motor inspected the coupler between the motor and transmission I also rotated the transmission clockwise and counterclockwise by hand the clutch was engaging the break was disengaging. I put the machine back together tried it again and it worked. I tried to duplicate the issue at least 10 times. I was not able to get the machine to duplicate an issue I am unable to determine what actually stopped working my best guest is the transmission wasnt engaging. Without the machine duplicating the issue I am unable to tell for certain.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Perry, OH 44081

Jason N

Job Details: 06/28/2021

"Installed main control, Ui console and dispenser housing. Ran diagnostics test cycle, all functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV00

Near Euclid, OH 44132

Joe O

Job Details: 06/28/2021

Installed water valve. Tested water. Cycled Ice maker. Op test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW2

Near Strongsville, OH 44136

Marie V

Job Details: 06/28/2021

"Cc that the unit gets too hot on the sides and bottom drawer sticks. Unit is working as designed, adjusted bottom drawer. Op test ok."

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW03

Near Sheffield Lake, OH 44054

Gabriel P

Job Details: 06/28/2021

Found compressor up side down in the box try replacing it but it wouldnt turn on so re ordering compressor also add customer to cancellation list and ; ordrng 1 W10750851 (Compressor)

We serviced a

WHIRLPOOL DRYER

Model WED7120HW1

Near Lakewood, OH 44107

Corina B

Job Details: 06/28/2021

Replaced the ui. Optest ok.

We serviced a

GE DISHWASHER

Model GDT655SSJ0SS

Near Rocky River, OH 44116

Corina B

Job Details: 06/28/2021

"Cc that unit was not powering on and now it just started working. Verified and unit will turn on and drain but in the beginning the pump and motor wont start unless you open door and hit start again than it will start working as should and than at the end of cycle the lights will not turn off. Unit will need ui and main control.; ordrng 1 WD21X24901 (Control) and 1 WD21X23462 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Mentor, OH 44060

Joe O

Job Details: 06/28/2021

"Cc: not drainingFound error code f8e1(long fill, no fill). Ran auto test and calibration. Unit filling washing, draining and spinning. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model CAE2743BQ0

Near Ashtabula, OH 44004

Jeff M

Job Details: 06/28/2021

The unit has a main control fault needs a main control ; ordrng 1 W10860464 (Control) and 1 S

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS4

Near Lorain, OH 44053

David R

Job Details: 06/28/2021

Replaced interlock switches tested. Good. Unit is heating. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WGD5500BW0

Near Euclid, OH 44123

Jason N

Job Details: 06/28/2021

"Cc unit not starting a cycle. Confirmed unit powering on but will not start a cycle. Checked belt , found belt slack, idler pulley missing. Unit needs idler pulley. Replaced using truck stock. Ran dryer op test, good tumble and heat. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Aurora, OH 44202

Brian M

Job Details: 06/28/2021

Installed smart valve OP Test Ok

We serviced a

MAYTAG DRYER

Model MEDB850YW2

Near Aurora, OH 44202

Brian M

Job Details: 06/28/2021

Cc of noise found noise coming from idler pulley Replaced using dryer kit from truck stock OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG DRYER

Model MGDP575GW0

Near Kent, OH 44240

Brian M

Job Details: 06/28/2021

Coil valves ordered match parts diagram but does not match what is installed Installed coil valves using truck stock OP Test Ok ; ordrng 1 279838 (coil-valve)

We serviced a

WHIRLPOOL WASHER

Model WTW4950XW3

Near Ravenna, OH 44266

Brian M

Job Details: 06/28/2021

Cc unit not spinning found motor locked up and and gearcase seized Will need motor belt cam and gearcase ; ordrng 1 WPW10215115 (washplate) and 1 W10832724 (drive motor) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 W11454372 (Gearcase)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Elyria, OH 44035

David R

Job Details: 06/28/2021

Tested all cycles. Unit is heating and cycling. Unit test good. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Strongsville, OH 44136

Marie V

Job Details: 06/28/2021

Cc that the water does not comes out when starts. Ran diag got error code of f7e6 motor fault. Tilted unit and found shifter off place. Tested water works good. Replace shifter from T/S. Calibrated unit. Op test ok ; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Beachwood, OH 44122

Marie V

Job Details: 06/28/2021

"Cc that the gasket keeps coming out. Replace both gaskets and steamed out, added petroleum jelly and advice cust to allow at least and hour for gasket to cool down in that shape. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Ashtabula, OH 44004

Jeff M

Job Details: 06/28/2021

I installed the new parts machine is functioning except for the drain pump theres no relay closing on the control to sun power to the drain pump needs a new control board and drain pump. Im thinking that the pump is shorted out; ordrng 1 W10919003 (Pump) and 1 W11498797 (Control)

We serviced a

WHIRLPOOL WASHER

Model CHW9160GW0

Near Columbia Station, OH 44028

David R

Job Details: 06/28/2021

Replaced latch. Reset everything. Tested. Running cycle. Good. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB9150AWQ

Near Strongsville, OH 44149

David R

Job Details: 06/28/2021

Replaced control. Tested. Unit is washing and draining. Good. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Mentor, OH 44060

Joe O

Job Details: 06/28/2021

Cc: noisy operationRan test cycle. Unit functioning as designed. Op test ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ5

Near Deerfield, OH 44411

Brian M

Job Details: 06/28/2021

Installed UI boards OP Test Ok

We serviced a

GE DISHWASHER

Model GDF520PGJ2CC

Near Conneaut, OH 44030

Jeff M

Job Details: 06/28/2021

When the door shut the control board thinks the doors open needs a latch and main control; ordrng 1 WD21X24900 (Control) and 1 WD21X10490 (Latch) and 1 S

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED25RQXXW00

Near Parma, OH 44130

Marie V

Job Details: 06/28/2021

"Cc that the unit is leaking. Confirmed found water line cracked in the valve. Cut the crack on line and put back together, tested unit. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Parma, OH 44130

Marie V

Job Details: 06/28/2021

"Receive wrong color on part, ordering grey.; ordrng 1 W11423781 (Door ice)"

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near North Royalton, OH 44133

Marie V

Job Details: 06/28/2021

"Cc that the unit makes a squeaky noise right when it starts, tested unit, no noises, took unit apart and found rollers and pulley not spinning properly properly. Replaced dryer kit from T/S. Tested unit. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

GE REFRIGERATOR

Model PFSF6PKXCWW

Near Strongsville, OH 44136

David R

Job Details: 06/28/2021

"Cleared remaining ice. Tested, good. Unit is draining properly, the FF drain tube is on the right side when youre facing the back of unit. Unit is good. While put things back, shelf broke, ordering, no cost to customer. ; ordrng 1 WR71X10786 (Shelf)"

We serviced a

WHIRLPOOL DRYER

Model WGD6120HC0

Near Columbia Station, OH 44028

Marie V

Job Details: 06/28/2021

"Cc that the unit is making a noise. Confirmed when turned the unit and turned off is makes a noise. Took unit apart and spin drum by hand noise was coming from blower wheel. Tested is loose and I cant get it to adjusted , unit will need motor and new blower wheel. ; ordrng 1 279787 (Motor) and 1 WP697772 (Blower wheel)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Conneaut, OH 44030

Jeff M

Job Details: 06/28/2021

Find my arrival at plug the machine and press and hold the cancel button unit tested good there was no codes I ran a test cycle everything functions are in a calibration cycle everything is working fine now

We serviced a

MAYTAG WASHER

Model MVWC415EW0

Near Wellington, OH 44090

David R

Job Details: 06/28/2021

"Cc unit not spinning. Found stripped hub. Replaced from t/s. Tested, good. Ran calibration as well, good. Op test ok ; used 1 W10528947 (Hub) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Avon Lake, OH 44012

Marie V

Job Details: 06/28/2021

Replace dispenser. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFB00

Near Garrettsville, OH 44231

Brian M

Job Details: 06/28/2021

Cc of no cool Found compressor running but no frost pattern Unit is in a RV and could not fully uninstall fridge Will need sealed system repair ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Garfield Heights, OH 44125

Dan H

Job Details: 06/28/2021

"Customer complaint that unit just stopped working, found door switch broken, installed new door switch, op test good ; used 1 WPW10569603 (DOOR SWTCH XXACADEMY RETURNX) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Cleveland, OH 44144

Dan H

Job Details: 06/28/2021

"Customer complaint that ice maker is not working, found hollow ice cubes in ice bin, water line behind fridge is not kinked, found saddle piercing valve at supply, advised customer to change this valve to a ball valve."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB02

Near Cleveland, OH 44119

Jason N

Job Details: 06/28/2021

Cc unit crisper drawers damaged and ff door needs replacedDrawers already installed. Replaced ff door using customer supplied part. Customer satisfied with appearance. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Euclid, OH 44117

Jason N

Job Details: 06/28/2021

"Installed lid strike. Lid strike not fitting into lid latch properly. Found lid strike was actually installed backwards to begin with, which caused it to snap off. Ran diagnostics test and calibration. All functions passed. Started wash cycle with load. Water level filled properly and agitation normal. Op test good."

We serviced a

KENMORE DISHWASHER

Model 665.166958

Near Walton Hills, OH 44146

Dan H

Job Details: 06/28/2021

"Customer complaint that unit is not starting, confirmed, found power to the timer motor, timer motor is not running, unit needs new timer, part is no longer available; ordrng 1 3368796 (Timer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Bedford Heights, OH 44146

Dan H

Job Details: 06/28/2021

"Customer complaint that unit is not cooling, nothing is running, lights are on, unplugged and plugged back in, compressor and condenser fan started, evaporator fan started, no frost pattern formed on evaporator unit needs new evaporator ; ordrng 1 WPW10313899 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44135

Corina B

Job Details: 06/28/2021

CC that there is a noise. Confirmed. Found the drain pump stuck on. Held the start button in for 10 seconds. Ran diag no codes. Ran a calibration. Ran a rinse and spin. Optest ok.

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW

Near Avon, OH 44011

Gabriel P

Job Details: 06/28/2021

"Replace door strike,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KBL0

Near Kingsville, OH 44048

Jeff M

Job Details: 06/28/2021

installled new wheels op tested good

We serviced a

WHIRLPOOL DRYER

Model WED8000DW

Near Jefferson, OH 44047

Brian M

Job Details: 06/28/2021

Installed control and UI OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Painesville, OH 44077

Joe O

Job Details: 06/28/2021

Cc: not drainingFound error codes f9e1(long drain) f9e2(water ring detected). Found drain pump humming just humming. Needs drain pump. Replaced drain pump. Ran auto test and calibration. Op test ok; used 1 W10876600 (PUMP-WATER) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Fairport Harbor, OH 44077

Joe O

Job Details: 06/28/2021

"Cc: not finishing cycleFound no stored error codes. Ran auto test. Unit functioning in auto test. Ran quick wash cycle. Unit filling washing, rinsing, draining and spinning. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Painesville, OH 44077

Joe O

Job Details: 06/28/2021

"Cc: noise(sounds like marbles)No noise upon arrival. Ran manual fan test, ran damper, ran compressor test. Cycled ice maker. Found no abnormal sounds. Tested fans and damper again. Could not duplicate issue. Op test ok"

We serviced a

KENMORE DISHWASHER

Model 665.12773K311

Near Chagrin Falls, OH 44023

Dan H

Job Details: 06/28/2021

"Customer complaint that unit is not running sometimes, started normal wash cycle, drain pump is making weird noises and cancels cycle, drain pump housing is clear, drain pump impeller is damaged, unit needs new drain pump ; ordrng 1 WPW10531320 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Madison, OH 44057

Joe O

Job Details: 06/28/2021

Cc: not turning onFound door switch failed. Replaced door switch. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Jefferson, OH 44047

Joe O

Job Details: 06/28/2021

"Cc: not turning onFound unit is receiving proper power. Found indicator on control is on. Unit will not start or allow entry into diagnostics. Needs control. Customer does not want to repair at this time ; ordrng 1 W11170319 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE RANGE

Model CGS990SET5SS

Near Chagrin Falls, OH 44022

Dan H

Job Details: 06/28/2021

"Installed new igniter, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Cleveland Heights, OH 44118

Jason N

Job Details: 06/28/2021

"Cc unit will intermittently not run a cycle or cancel cycle. Ran diagnostics, no codes stored. Replaced UI console using customer supplied pre Id part. Noticed customer had painted lines on the Start and Cancel to help him identify. Advised customer not directly mark over the buttons as this could cause issues with button input. Ran wash cycle several times. Unit is working normally at this time. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KUDL01ILBS3

Near Cleveland Heights, OH 44112

Jason N

Job Details: 06/28/2021

Installed upper rack transport wheel assembly. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFS25EWMS8

Near Chagrin Falls, OH 44023

Jason N

Job Details: 06/28/2021

"Cc unit not making iceRain manual ice maker harvest test, ice maker indexed properly, and called for water, did not fill. Fill tube frozen up. Steamed out fill tube, reran harvest test, ice mold filled with water. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBB00

Near Chagrin Falls, OH 44022

Jason N

Job Details: 06/28/2021

"Cc unit not making ice.Ran manual ice maker harvest test, ice maker indexed properly, but did not call for water. Jumped v to h to activate water valve, water coming in to ice maker, valve is good. Unit needs ice maker. Still waiting on truck stock ice maker, ordering ice maker. Part not showing in stock at Marcone, office to contact customer for next service date.; ordrng 1 W10884390 (Icemaker)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN402ESS01

Near Beachwood, OH 44122

Jason N

Job Details: 06/28/2021

"Cc unit for frosting in freezer section.Confirmed freezer evaporator frozen over. Ran thermistor tests, freezer and freezer evap reading -1 degrees. Ran manual defrost test 12, defrost heater did not turn on. Checked heater resistance, good at 25ohms, heater and thermofuse check good. 0v to heater on manual defrost test. Unit needs main control board. ; ordrng 1 WPW10739408 (Main control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1LFKXKS07

Near Brook Park, OH 44142

Corina B

Job Details: 06/28/2021

CC that unit is not keeping temp. Ff 40* Fz 3*. Thermostat set at the coldest setting. Checked the compressor 2.3 amps. Fans are running. Good frost pattern on the evap. Will need a new thermostat. Part is discontinued ; ordrng 1 WP2200859 (Thermostat)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Parkman, OH 44080

Brian M

Job Details: 06/25/2021

Installed icemaker and valve Ran icemaker error test No errors Advised to give it 72 hours ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHV0

Near Ravenna, OH 44266

Brian M

Job Details: 06/25/2021

"Cc unit not washing properly and rack is broken Sump assembly grinding and right adjuster broken Replaced both using truck stock installed sump assembly from truck stock OP Test Ok ; ordrng 1 W10712395 (adjuster), used 1 W11085683 (PUMP&MOTOR) from stock"

We serviced a

MAYTAG STACK W/D

Model MHWZ600TW01

Near Oberlin, OH 44074

David R

Job Details: 06/25/2021

"Cc washer door not opening. Door latch checks good. Found drain housing clogged up, causing unit not to drain and stay locked. Removed all debris. Tested. Good. Unit working."

We serviced a

WHIRLPOOL WASHER

Model NFW5800HW0

Near Perry, OH 44081

Dan H

Job Details: 06/25/2021

"Customer complaint of squeaking noise, customer showed video of springs making noise when load fell from top to bottom, ran spin cycle no unusual noises heard"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, OH 44124

Dan H

Job Details: 06/25/2021

"Customer complaint of bad mold smell, unit smells like a washer thats been used to wash clothes, started normal wash cycle, unit filled and began washing, no unusual snell noticed until unit drained, smell is coming from drain , advised customer to contact a plumber, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWC300VW1

Near Maple Heights, OH 44137

Dan H

Job Details: 06/25/2021

"Customer complaint that water level knob broke off, confirmed, unit needs new switch; ordrng 1 WPW10231402 (Switch)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QVS02

Near Lakewood, OH 44107

Gabriel P

Job Details: 06/25/2021

When arrive unit temp was on 18 in freezer and 44 in fridge not reaching temp check if compressor running it is but is overheating temperature read 140 degrees also no frost pattern found on evap call bj it need a compressor evaporator heat exchanger and filter dryer also found 144 months warranty on parts customer will owe labor ; ordrng 1 WPW10205102 (Evaporator) and 1 WPW10143759 (Dryer) and 1 W10841139 (Compressor)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Avon Lake, OH 44012

Gabriel P

Job Details: 06/25/2021

Found error f6e3andf6e2 lost communication need both boards giving estimate ; ordrng 1 W11170706 (Control) and 1 W11112656 (Console)

We serviced a

AMANA WASHER

Model NFW5800HW0

Near Fairport Harbor, OH 44077

Joe O

Job Details: 06/25/2021

Cc: not spinningFound error codes f9e1(long drain) f0e2(oversuds). Ran quick test cycle. Found unit has a slow drain. Pulled drain pump. Found drain plugged. Cleared drain. Ran quick test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Painesville, OH 44077

Corina B

Job Details: 06/25/2021

CC that there is frost in the freezer. Confirmed. Found a gap in the freezer liner. Called t/l unit is non repairable.

We serviced a

WHIRLPOOL DRYER

Model LEQ9858PW1

Near University Heights, OH 44118

Jason N

Job Details: 06/25/2021

"Cc unit not drying. Checked power into unit, good at 244v L to L, 123v L to N. Checked all thermals, found element open. Still waiting on truck stock element. Ordering heater element. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 279838 (Element)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Cleveland Heights, OH 44106

Jason N

Job Details: 06/25/2021

Cc unit front panel needs replaced due to damage.Replaced front door panel using customer supplied pre Id part. Customer satisfied with appearance. Op test good.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Kent, OH 44240

Brian M

Job Details: 06/25/2021

Customer showed pop took picCc unit not cycling properly Found issue to be cold valve Replaced using truck stock OP Test Ok ; used 1 W11210459 (VALVE) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Elyria, OH 44035

David R

Job Details: 06/25/2021

"Replaced lid. Tested, good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT106TFDB01

Near Andover, OH 44003

Jeff M

Job Details: 06/25/2021

The unit is not cooling. The is vary little heat transfer and all most no frost pattern. Needs a new compressor and evap.; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evap) and 1 WPW10143759 (Ui dryer)

We serviced a

WHIRLPOOL WASHER

Model WTW8100BW0

Near Mentor-on-the-Lake, OH 44060

Joe O

Job Details: 06/25/2021

Installed hub. Ran test cycle.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ07

Near Avon Lake, OH 44012

Gabriel P

Job Details: 06/25/2021

"Found water pressure not strong enough when downstairs and found saddle valve advise customer to change to quarter turn valve also close saddle valve and open twice no there getting better pressure it may was corroded but is correct issue customer is going to buy the bin for left door no need to come back they will install ; ordrng 1 WPW10212139 (Bin), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Maple Heights, OH 44137

Jason N

Job Details: 06/25/2021

"Cc unit emitting odor, possible gas leak. Customer stated unit had started to emit an odor when using cooktop or oven. She had gas company out to inspect, they did not find a gas leak, but told her it may be a gas/air mix issue and to have unit looked at by appliance company. Ran operation test, flames look good, blue flames. Combustion has an odd odor, not a gas smell. The house has a strong varnish odor. Asked customer about any floor resurfacing or painting that was recently done. Wood floors were redone several weeks ago. Called wp techline to document, Chris, chemicals from home air being pulled into primary air source, no issue with unit."