Service History 319 - Fred's Appliance

We serviced a

MAYTAG REFRIGERATOR

Model MFD2561HES

Near Solon, OH 44139

Brian M

Job Details: 01/05/2022

Installed diffuser OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near North Ridgeville, OH 44039

David R

Job Details: 01/05/2022

"Customer had POP, took pics. Cc unit light behind all options not coming on, display screen works. Ordering UI. ; ordrng 1 W11478519 (UI)"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Cleveland, OH 44122

Jason N

Job Details: 01/05/2022

"Cc unit not working Customer stated the unit will not let him select options on the touch panel, will only beep. Ran diagnostics, found codes f5e1 for lid switch fault. Replaced lid latch assembly using truck stock part. Ran auto test and calibration. Op test good. ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near North Ridgeville, OH 44039

David R

Job Details: 01/05/2022

"Replaced FZ light, tested, all lights good. Op test ok."

We serviced a

GE RANGE

Model PGB995SET2SS

Near Madison, OH 44057

Dan H

Job Details: 01/05/2022

"Customer complaint that neither upper or lower oven are heating, Confirmed found igniters weak, unit needs new upper and lower igniters; ordrng 1 WB13X25263 (Igniter) and 1 WB13X25262 (Igniter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4800BQ1

Near Chagrin Falls, OH 44022

Brian M

Job Details: 01/05/2022

Cc things seem to be hotter Ran unit on timed dry on high heat Temped exhaust heat at 146 let run for several cyclings no issue observed at this time Advised to watch

We serviced a

WHIRLPOOL MICROWAVE

Model CAE2795FQ1

Near Sheffield Lake, OH 44054

Angel

Job Details: 01/05/2022

Replaced control and water valve ran calibration and auto test. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Cleveland, OH 44135

Manny

Job Details: 01/05/2022

"Cc dispenser door not opening and goop like substance coming out of console, removed door panel and removed UI to see where goop is coming from, goop seem to be a spillover and got between door panel and Console. Replaced dispenser ran diagnostics cycle, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model MVWB765FC3

Near Willowick, OH 44095

Corina B

Job Details: 01/05/2022

"Replaced the gear case, clutch, stator, rotor, slide and agitator. Ran a calibration. Started a rinse and spin. Opt test ok"

We serviced a

JENN-AIR RANGE

Model JER8885RAS1

Near Westlake, OH 44145

Marie V

Job Details: 01/05/2022

"Replaced switch, op test no. Called bj element is getting power, found that element is open. Will need to be replaced.; ordrng 1 W10823692 (Element)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model GMH6185XVS2

Near Amherst, OH 44001

Marie V

Job Details: 01/05/2022

Cleaned all grease from unit. Replaced control and tested unit. Op test okBrought core for return

We serviced a

GE DISHWASHER

Model GDT695SMJ0ES

Near Lorain, OH 44053

Marie V

Job Details: 01/05/2022

Replaced seal and control. No leaks. Op test ok

We serviced a

FRIGIDAIRE WALL OVEN

Model PLEB27S9DCB

Near Lorain, OH 44052

Angel

Job Details: 01/05/2022

"Cc that unit is throwing an f31 error code when you press to try to bake. Confirmed unit keeps beeping indicating an f31 error code which stand for a shorted temp sensor removed temp sensor and tested it and it was reading 1375ohms at room temperature will need temp sensor replaced. Ordering part customer said that they will install themselves. They just want us to order the part.; ordrng 1 316217002 (Temp sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near North Ridgeville, OH 44039

Angel

Job Details: 01/05/2022

Cc that the indicator light when unit finishes does not turn on. Verified and light works but she says it does not indicate that it is finished ran diagnostics and found error codes F6E3 F9E2 F6E4 F6E1 which F9E2 explains to replace control board. Tested unit and everything else is functioning as should will need to replace control board. Ordering part its covered under the extended 5 year warranty.; ordrng 1 W11120155 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Shaker Heights, OH 44122

Jason N

Job Details: 01/05/2022

Cc unit needs updated heater element installed Installed updated heater element using customer supplied pre Id part. Ran auto test. Op test good.

We serviced a

WHIRLPOOL RANGE

Model WFC310S0ES3

Near Shaker Heights, OH 44120

Jason N

Job Details: 01/05/2022

"Installed control. Ran bake test to 300 degrees. No faults. Good heat, op test good."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Shaker Heights, OH 44122

Jason N

Job Details: 01/05/2022

"Cc unit not turning onConfirmed unit will not power on. Replaced main control and console control using customer supplied pre Id parts. Ran dryer op test, good heat and functionality. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland Heights, OH 44118

Jason N

Job Details: 01/05/2022

"Cc unit not spinning out.Ran diagnostics, found code f7e6 for motor fault. Ran manual spin test, unit did not shift into spin. Replaced shift actuator using truck stock part. Ran spin and drain test, unit spun out clothing load. Op test good.; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Fairview Park, OH 44126

Manny

Job Details: 01/05/2022

"Cc unit starts and shuts off sometimes, tested all components unit is no heating while testing for voltage on high limit heater came off unit needs high limit thermostat ; ordrng 1 WP8557403 (thrmst-fix)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Cleveland, OH 44135

Manny

Job Details: 01/05/2022

"Replaced heater, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near North Royalton, OH 44133

David R

Job Details: 01/05/2022

"Cc unit not draining. Found rubber fitting stuck in end of house causing blockage. Removed, ran unit, filled up 5 times. Drained all water. Ran diagnostics cycle all the way through. All components working correctly. Called techline to document. Unit is good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC500ESS00

Near Chagrin Falls, OH 44022

Brian M

Job Details: 01/05/2022

Cc no ice Found fill tube clogged Cleared fill tube Ran test fill Advised to watch

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Ravenna, OH 44266

Brian M

Job Details: 01/05/2022

Cc no ice Found ice chute clogged Cleared ice OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB01

Near Ravenna, OH 44266

Brian M

Job Details: 01/05/2022

Cc icemaker leaking Found seal on front of icemaker mold to be leaking water ice broke container Needs icemaker and container Again customer wants to install ; ordrng 1 WPW10300022 (icemaker) and 1 WPW10670845 (container)

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC0

Near Perry, OH 44081

Dan H

Job Details: 01/05/2022

"Customer complaint that unit is not starting, confirmed no sound from user interface, some keys are not working, unit is not starting, unit needs new control and user interface ; ordrng 1 W11130238 (Cntrl) and 1 W11130341 (User interface)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Berea, OH 44017

Angel

Job Details: 01/05/2022

Cc that unit has a F2E2 error code. Confirmed when i arrived unit was flashing F2E2 No response from UI. Replaced UI and harness tested unit and erased the last error code stored. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WFW95HEXW2

Near Broadview Heights, OH 44147

Marie V

Job Details: 01/05/2022

"Replaced bellow, started a load and showed cust that the water that sits on bellow does not comes out with the new one, also explain that you have to push a little harder now to close the door, because is a new bellow and is sealing properly with the door. Op test okOn the notes shows that Cust paid in full."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Broadview Heights, OH 44147

Marie V

Job Details: 01/05/2022

"Cc that the unit is in not working when in use it will stop running. Verify power at the control 55V, check terminal 55V, unplugged unit and plugged in on another outle, it started working good. Advice cust to have a electrician to come and take a look at the outlet. Op test ok"

We serviced a

MAYTAG DRYER

Model MGD6230RHW0

Near Painesville, OH 44077

Corina B

Job Details: 01/05/2022

"CC that the unit turns off to soon and there is a rattling noise. Confirmed. Found the cap to the gas line inside the dryer, removed the cap and lint from the blower wheel. Started a cycle on regular with wet towels, time started to go down the towels were not hit the moisture sensor. Lowered the front legs time started to go back up with the towels,s hitting the moisture sensor. Opt test ok"

We serviced a

SAMSUNG DRYER

Model DV50F9A7EVWA2

Near Jefferson, OH 44047

Brian M

Job Details: 01/04/2022

"Cc of no heat Found heater open Needs heater ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED70HEBW0

Near Rome, OH 44085

Brian M

Job Details: 01/04/2022

Cc of noise Found idler pulley damagedReplaced using truck stock OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

ELECTROLUX REFRIGERATOR

Model LFHT18171B1

Near Lorain, OH 44052

Angel

Job Details: 01/04/2022

Cc that unit is not cooling and leaking. Verified temperatures and unit in the freezer is at 0* and 2* ff section is at 60*. Explained to customer again that hes having this issue because freezer and ff section is so packed with stuff that its freezing everything in the back of unit and blocking the air vents freezing them up and with the temperature in the ff section it melts it making it leak. Had to steam out all ice and clear vent explained to customer that he will have to minimize the food. Unit is working as should just over packed. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Kirtland, OH 44094

Jason N

Job Details: 01/04/2022

Cc unit top rack falling downFound upper rack rails separated. Found service pointer covering parts and labor. Ordering rack rails. ; ordrng 1 W11259786 (Track) and 1 W11259785 (Track)

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Painesville, OH 44077

Dan H

Job Details: 01/04/2022

"Installed new user interface, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Middlefield, OH 44062

Brian M

Job Details: 01/04/2022

Cc dryer not turning on found unit not getting proper power missing 240 Check power at outlet no 240 flipped breaker still no power Advised on electrician

We serviced a

GE DRYER

Model gfds260ef0ww

Near Painesville, OH 44077

Dan H

Job Details: 01/04/2022

"Customer complaint of loud clanking scraping noises, found motor mount not properly seated which cause bolt to pull out and strip hole, found blower wheel damaged, found belt chewed up, reinstalled motor mount properly, installed bigger self tapping screw into stripped hole, installed new blower wheel and belt from truck stock surplus, op test good ; used 1 341241 (Belt) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near North Olmsted, OH 44070

Angel

Job Details: 01/04/2022

Asked customer for POP and she stated that the unit is out of warranty since dec. 16th but that she called to make the appointment before the warranty went out. Cc that unit was not washing ran diagnostics and tried to make the unit agitate and it would not agitate will need shifter replaced with service pointer one. Replaced shifter ran a calibration and auto test unit working as designed. Opt test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Lyndhurst, OH 44124

Jason N

Job Details: 01/04/2022

Cc freezer light not workingReplaced freezer bulb using customer supplied pre Id part. Illumination returned to freezer section. Op test good.

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near North Royalton, OH 44133

David R

Job Details: 01/04/2022

"Cc unit will not shut off, timer will stay in same position, will have to manual turn by hand. Getting 240 but not advancing. Will need timer. Ordering. ; ordrng 1 WPW10642928 (Timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Cleveland, OH 44135

Angel

Job Details: 01/04/2022

Customer was just wondering if unit was electric or gas. I stated that it is a gas dryer and he would need a gas line from the house yo connect unit. Unit working as designed. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Rocky River, OH 44116

Angel

Job Details: 01/04/2022

Replaced ui and control board ran a calibration and auto test. Opt test ok.

We serviced a

AMANA REFRIGERATOR

Model BRD18V2W

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 01/04/2022

"Customer complaint that unit is not cooling properly, fresh food section temperature at 61 degrees, freezer section temperature at 13 degrees, compressor and condenser fan are running, evaporator fan is running, evaporator is frozen solid, customer does not want repair at this time ; ordrng 1 WP10442411 (Defrost thermostat) and 1 R0131577 (Defrost timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Willoughby, OH 44094

Dan H

Job Details: 01/04/2022

"Installed new heater, op test good"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ4

Near Brecksville, OH 44141

David R

Job Details: 01/04/2022

"Cc unit Hood Light not working. Customer already replaced bulb and socket. Found not correct power coking from control and also harness burned at wire connections on socket. Gave estimate to customer, customer paid SVC only. Do not order parts. ; ordrng 1 W11182110 (Control) and 1 W11302329 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Brecksville, OH 44141

David R

Job Details: 01/04/2022

"Replaced striker and control, still not working. F6E3 communication error, F7E7 motor unable to reach RPM. Unit not spinning or agitating. Looks like slider also broke apart and damage clutch and stator, chipped. No wires are disconnected. Ordering parts needed. ** requesting double labor ** schedule as 2 count ; ordrng 1 W11568984 (Harness) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10915701 (Rotor)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Parma, OH 44134

David R

Job Details: 01/04/2022

Will replace parts on return. Customer complaint humming from wash motor while running. Confirmed. Ordering pump motor **schedule as 2 count*** requesting double labor ; ordrng 1 W11416362 (Pump wash motor)

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near North Olmsted, OH 44070

Marie V

Job Details: 01/04/2022

"Took POP.Cc that the unit is not washing and that the hot water was just going in even when it was shut off. When arrived unit was on wash but no water inside. Ran diag found error code F8E1 long fill no fill. F8E3 overflow conditions. Replaced water valve from t/s Surplus and started a normal cycle. Op test okExplain cust that thats the reason why unit is not continuing properly, because the water temp and while running it keeps adding water when it shouldnt. ; used 1 W11038689 (Valve) from stock"

We serviced a

JENN-AIR WALL OVEN/MICRO

Model JMW2427WS02

Near Westlake, OH 44145

Marie V

Job Details: 01/04/2022

"Cc that the unit shows an error code when using the oven. Confirmed. Verify tech sheet, it shows to turn the diag and turn the fan on and then try unit. It preheat to 350* and it did not show the error code. Gave estimate to cust, cust will see how it does and will call back if wants fan to be replaced.; ordrng 1 WPW10273667 (Blower), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Maple Heights, OH 44137

Brian M

Job Details: 01/04/2022

Complaint no cool Plugged unit in Frost pattern showed Advised to let run for 72 plus hours and to reschedule if still needs service

We serviced a

WHIRLPOOL STACK W/D

Model WGT4027HW0

Near Euclid, OH 44123

Dan H

Job Details: 01/04/2022

"Customer complaint that unit is not cycling through, ran diagnostics found f5e2(lid lock fault) error code, lid lock passed test, unit needs new control , part is out of stock so not scheduling return appointment ; ordrng 1 W11481725 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HZ1

Near Avon Lake, OH 44012

Angel

Job Details: 01/04/2022

Cc that unit turned on by itself after trying to get connected to the wifi once she got connected to the wifi she left to her room and when she came back the oven was on. verified all functions on unit and everything is working as should found no error codes called tech line spoke to Scott to see what he would recommend and said if its functioning as should and theres no error codes to monitor for now and than he transferred me to safety explained issue and recommended the same thing if she has any further problems to call whirlpool. Opt test ok.

We serviced a

GE DRYER

Model DPXQ47ET0WW

Near Parma, OH 44134

David R

Job Details: 01/04/2022

"Cc unit not heating. Missing knob, went through cycles, tested heater, weak heater. Gave estimate for repair. Customer paying SVC only, do not order parts. ; ordrng 1 WE11M23 (Heater assy) and 1 WE4M137 (High limit) and 1 WE1X1263 (Knob), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW8630HW3

Near Mentor, OH 44060

Dan H

Job Details: 01/04/2022

"Customer complaint of low flow error code, ran diagnostics found f8e1(long/no fill) error code, valves open, good flow through, user interface is not very responsive, unit needs new user interface and control, parts are out of stock so not scheduling return appointment ; ordrng 1 W11351736 (Ui) and 1 W11322884 (Cntrl)"

We serviced a

MAYTAG RANGE

Model MGR6600FZ1

Near Bay Village, OH 44140

Angel

Job Details: 01/04/2022

Replaced lower cavity cover. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KENMORE RANGE

Model 362.755659

Near Parma, OH 44134

David R

Job Details: 01/04/2022

"Cc unit left burners not working. Gas barely coming through, burners clogged. Tube orfice WB28K0095 all discontinued. Paid SVC ONLY."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Lakewood, OH 44107

Marie V

Job Details: 01/04/2022

"Cc that the left hand side door does not close properly. Confirmed. Found that doors arent leveled, so when you close the door mullion gets stuck and does not engages in its place. Leveled unit out, op test okAlso added petroleum jelly to mullion."

We serviced a

JENN-AIR SXS REFRIGERATOR

Model JSC24C8EAM00

Near Lakewood, OH 44107

Marie V

Job Details: 01/04/2022

"Cust has part, wrong part was packed inside bag. Took pics. ; ordrng 1 WPW10279882 (Water line)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569YEM0

Near Lakewood, OH 44107

Marie V

Job Details: 01/04/2022

"Replaced water valve and fill tube. Cleared out ice maker, and cycled. Op test ok"

We serviced a

KENMORE RANGE

Model 362.755689

Near Cleveland, OH 44109

Jason N

Job Details: 01/04/2022

Installed bake ignitor. Ran bake test to 300 degrees. Good ignition and flame. Op test good.

We serviced a

WHIRLPOOL WASHER

Model MVWC415EW1

Near Cleveland, OH 44111

Jason N

Job Details: 01/04/2022

Installed lid latch. Ran auto test and calibration. Op test good.

We serviced a

MAYTAG DRYER

Model MEDE400XW0

Near Rocky River, OH 44116

Marie V

Job Details: 01/04/2022

"Cc that the unit is not heating confirmed. Verify thermal fuse, has 1ohms. Verify heater. Pass. Found thermal cut off open. Gave estimate . Replaced cutoff from Surplus. Tested unit and checked airflow outside. Is good. Op test ok.; used 1 279973 (Cutoff-tml) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Parma, OH 44129

David R

Job Details: 01/04/2022

Cc unit not spinning. Found hub worn down. Replaced from t/s. Tested and ran diagnostics and calibration. Good. Op test ok ; used 1 W10528947 (HUB) from stock

We serviced a

KENMORE STACK W/D

Model 417.94802301

Near Bedford, OH 44146

Brian M

Job Details: 01/04/2022

"Installed heater , bearing, idler and beltOP Test Ok ; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MGDB835DC4

Near Avon Lake, OH 44012

Angel

Job Details: 01/04/2022

Cc that unit was very loud. Unit was on when i arrived and sounded like the blower wheel was bad. Took apart unit and found blower wheel cracked. Had one from surplus replaced wheel tested unit and sounds as should now. Opt test ok.; ordrng 1 WP697772 (Blower wheel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Olmsted Township, OH 44138

David R

Job Details: 01/04/2022

Replaced FZ light. Good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Westlake, OH 44145

Marie V

Job Details: 01/04/2022

"Replaced ice maker, verify drain tube is clear. Op test ok"

We serviced a

GE WASHER

Model GFWS1500D0WW

Near Westlake, OH 44145

Marie V

Job Details: 01/04/2022

"Cc that the unit does not turns on and they have the control board. Took panel off and veto power to the boar d, has 120V. Unit will need control. Gave estimate to cust. Replaced control and started a cycle. Pass. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JS42PPDUDE01

Near Moreland Hills, OH 44022

Brian M

Job Details: 01/04/2022

Cc led out Replaced bottom left freezer led OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED8620HW

Near Bay Village, OH 44140

Angel

Job Details: 01/04/2022

Cc that unit is doing a high pitch sound and very loud. Turned on unit and waited a bit to hear the sound did not hear any squeaking but took apart unit and found they had a lot of lint build up cleaned all the lint saw that the pulley and rollers were still like new so i took the off cleaned off lint and lubricated everything reinstalled all parts tested unit and went outside to check vent and was clogged up with lint explained to customer to every now and than to check on the vent because it has a cover for birds and it will get packed with lint and cause the issue they had inside the dryer. Unit working as designed. Opt test ok.

We serviced a

GE STACK W/D

Model GUD27ESSM1WW

Near Avon Lake, OH 44012

Marie V

Job Details: 01/04/2022

"Cc that theres a ghost that is turning on the unit by itself, t will fill with water by it self and then turn on to drain it. Confirmed. Found water valve has a crack on it allowing water to go inside drum and activating float mode. Unit will need new water valve. Shut off water to unit. ; ordrng 1 WH13X27314 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Cleveland, OH 44113

Jason N

Job Details: 01/04/2022

"Installed main control, could not install UI, selector button would not come apart, will most likely break. Ordering UI button before UI can be installed. Parts not showing in stock at Marcone, office to contact with next service date. ; ordrng 1 W10869886 (Knob inner) and 1 W10681353 (Knob outer)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGRU19F6QFB

Near Thompson, OH 44086

Dan H

Job Details: 01/04/2022

"Customer complaint that unit is not cooling properly, temperature at 65 degrees, evaporator fan is running, no frost pattern on evaporator, compressor and condenser fan are running, unit has a leak, unit needs new evaporator , heat exchanger, and filter drier, customer does not want repair at this time ; ordrng 1 297414901 (Evaporator) and 1 297217900 (Heat exchanger) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR RANGE

Model JDR8895AAS

Near Sheffield, OH 44054

David R

Job Details: 01/04/2022

"Cc unit burners not working, sparked up. Found burner switches and module burnt. To take off top will need to drill out all burner head screws to orifce. Gave estimate to customer for repair. Do not order parts ** 2 job count. ; ordrng 1 12002792 (Spark switch assembly) and 1 74009098 (Spark module) and 1 Wp74007961 (LR orfice) and 1 WP7527P028-60 (RF) and 2 WP7527P023-60 (RR)s and 1 WP7527P021-60 (LF) and 10 WP3368921 (Screw)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Chagrin Falls, OH 44022

Brian M

Job Details: 01/04/2022

Installed lid lock and control Ran auto test and calibration test OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DSS0

Near Cleveland Heights, OH 44118

Jason N

Job Details: 01/04/2022

Cc unit needs upper rack adjusters Quoted for upper rack adjuster replacement. ; ordrng 2 WPW10546503 (Adjuster)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, OH 44112

Jason N

Job Details: 01/04/2022

No refrigerant to recover in system. Installed evaporator. Brought system down to 29 in/hg vacuum. Held vacuum. No change to gauges. Charged system with 4.27oz of r134a. Low side stable at 5 psi. Watched frost pattern on evaporator. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. ; saved tckt

We serviced a

SAMSUNG DRYER

Model DV45H7000EW/A2

Near Avon Lake, OH 44012

Angel

Job Details: 01/04/2022

"Cc that unit is not heating. Verified power to unit and its receiving 240vac. So i took apart unit tested the heating element and was opened will need heating element replaced. Gave customer estimate and they stated that they will be getting a new unit instead. Charged service call.; ordrng 1 DC47-00019A (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Lorain, OH 44053

Marie V

Job Details: 01/04/2022

"Cc that the unit will not wash, just stays and does not agitates or add water. Started unit just sensing no water entering tub. Ran diag found error code F7E5 shifter failure. Ran auto test on spin heard something not aligning, Removed rotor and found that is stripped with the slider as well. Unit will need new shifter , slider and rotor. Rotor is in warranty. Cust said that they have a 5 year extended warranty with lowes. Explain cust that she has to call then to have them sen a dispatch to us so we can work on it. ; ordrng 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBW01

Near North Ridgeville, OH 44039

David R

Job Details: 01/04/2022

"Cc unit not cooling correctly. Took temp readings. 30 in FZ and 50 in FF. No frost pattern on FF evap, slight frost on FZ evap. Tapped system, Took pressure readings on low. Reading 20psi resting and running 0psi.called techline. Gave readings. Techline said to replace dye filter drier first and then gave customer monitor for further changes. Ordering drier*** schedule as 3 count.; ordrng 2 WPW10143759 (Dye drier)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT316SFDM01

Near Conneaut, OH 44030

Dan H

Job Details: 01/04/2022

"Customer complaint that unit is not cooling, found unit unplugged, plugged in, compressor and condenser fan are running, evaporator fan is running, found dye running from line that run through the cabinet in evaporator compartment, unit cannot be repaired"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Burton, OH 44021

Brian M

Job Details: 01/04/2022

Customer showed pop Took picCc unit leaking From drain pump Reseated drain pump ran test cycle no leak found Advised to watch

We serviced a

GE WASHER

Model GTWN5050M0WS

Near Garrettsville, OH 44231

Brian M

Job Details: 01/03/2022

Cc unit not spinning Found unit to be Stuck in agitate Needs shaft ; ordrng 1 WH38X10017 (washing machine shaf) and 1 WH01X10302 (washing machine driv)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Cleveland, OH 44119

Jason N

Job Details: 01/03/2022

"Cc unit not cooling Confirmed unit is not cooling in either section, no frost pattern on evaporator. Checked pressures, low side reading 25 in/hg vacuum. Compressor is running. Charged system with nitrogen to 150psi. Checked all joints for leaks. No leaks found in rear compartment or evaporator. Called wp techline, Anthony, designated unit non repairable due to internal leak."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS01

Near Columbia Station, OH 44028

David R

Job Details: 01/03/2022

"Cc water leaked from under dispenser tray, couldve been left over water from when installing and testing parts out. No water leaked since. Good. Customer monitor."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Amherst, OH 44001

Angel

Job Details: 01/03/2022

Cc that unit is leaking once it starts spinning and draining. Verified by running unit in a rinse and spin and than letting the water drain out. Found out that when the recirculating pump kicks on it would start to leak all around the front took off top of washer to look under and found a sock on the fill whole for the water causing it not to let the water come into the washer and leaking out on to the floor also found cold water hose loose leaking a little as well. Removed sock and tested unit again and no leaks opt test ok.

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Columbia Station, OH 44028

David R

Job Details: 01/03/2022

"Cc unit getting suds error, making noise. Found loose pressure tube, corrected. Also put zip ties around the drain tube and power cord so wouldnt bang on back of unit. Leveled unit up. Ran with a load of towels in and empty. Good. Let customer know about HE detergent and trying less detergent if needed. Good. Op test ok."

We serviced a

KITCHENAID RANGE

Model KSGB900ESS4

Near Cleveland, OH 44106

Jason N

Job Details: 01/03/2022

Cc unit front left burner flame not working right.Cust stated the flame cannot go to simmer or it goes out and the burner has soot buildup. Replaced burner head using customer supplied pre Id part. Tried to adjust valve to achieve simmer flame without blow out. Cannot adjust valve. Ordering burner valve and orifice holder. ; ordrng 1 W11109973 (Burner valve) and 1 W11445309 (Orifice holder)

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Cleveland Heights, OH 44118

Jason N

Job Details: 01/03/2022

"Cc unit not draining.Ran cancel drain, pump only humming not pumping. Pulled drain pump. Found plastic debris stick in impeller. Reassembled and ran wash test then cancel drain. Unit drained out properly. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland Heights, OH 44118

Jason N

Job Details: 01/03/2022

"Cc unit not drainingRan diagnostics. Found code f7e6 for motor fault. Checked under unit, everything checked good. Ran auto test. All functions passed, unit drained out properly. Found unit severely un level due to basement flooring. Possible unit not spinning out properly due to unbalanced loads. Leveled unit using shims under front leveling feet. Op test good."

We serviced a

WHIRLPOOL DRYER

Model WED8500DC3

Near North Ridgeville, OH 44039

Marie V

Job Details: 01/03/2022

"Cc that the unit will not let her touch the panel, or cancel or start, got it to work but unit takes too long to dry. Ran diag found error code F2E1 UI stuck button , F4E3 restricted air flow F4E4 L2 line voltage error F3E2 moisture sensor open , shorted. Took unit apart and verify ohms on heater, thermal fuse, thermostat and all pass. Unit will need main control and UI. ; ordrng 1 WPW10739349 (Control) and 1 W11158455 (Panel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHW02

Near Garrettsville, OH 44231

Brian M

Job Details: 01/03/2022

Cc unit freezing Found damper not closing and gaskets ripped Needs damper and gasket Not in stock parts Customer needs 4 day advance for scheduling ; ordrng 1 WPW10196393 (damper control assy) and 1 WP67006341 (gasket) and 2 W10830276 (gasket-fip)s

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS03

Near Lakewood, OH 44107

Angel

Job Details: 01/03/2022

Replaced ui and control. Tested unit opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Cleveland, OH 44111

Angel

Job Details: 01/03/2022

Cc that unit was filling and draining but not washing. Started unit up and it filled but would not start washing made sure all connections were good and that it was receiving 120vac which it was. Will need wash pump replaced. Gave customer estimate and decided to just get a new unit. Charged service call.; used 1 W11085683 (PUMP&MOTOR) from stock

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Shaker Heights, OH 44122

Brian M

Job Details: 01/03/2022

Installed heater OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrf757sdhz00

Near North Olmsted, OH 44070

Marie V

Job Details: 01/03/2022

"Cc that the unit does not make ice. Took temps -3 on freezer and 36* on fresh food and 9* ice maker mold. Ran error codes for ice maker, E2 motor lost position. Set unit to step 57, 120V to the ice maker, not operating. Unit will need ice maker. Replaced from T/S. It filled right away. Op test ok; used 1 W11294907 (ICEMAKER) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near North Olmsted, OH 44070

Marie V

Job Details: 01/03/2022

"Cc that the unit fills up and then does nothing. Confirmed verify power going to motor 120V. Unit will need new pump motor. Replaced from T/S. Tested unit, no leaks. Op test ok; used 1 W11085683 (PUMP&MOTOR) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ

Near North Olmsted, OH 44070

Marie V

Job Details: 01/03/2022

"Replaced heater, no leaks. Op test ok"

We serviced a

GE DRYER

Model DPSB620GC3WW

Near Shaker Heights, OH 44122

Brian M

Job Details: 01/03/2022

"Cc of noise Found noise to be coming from front bearing housing The front housing was pushed forward drum not in correct position Fixed bearing housing Advised to watch If it will not stay in place it will need to be replaced Quoted ; ordrng 1 WE49X20697 (dryer bearing repair), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Broadview Heights, OH 44147

David R

Job Details: 01/03/2022

"Cc unit not draining. No blockage, found control not sending 120 down to drain pump. Ordering control ; ordrng 1 W10854225 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model GTW525ACP0WB

Near Beachwood, OH 44122

Brian M

Job Details: 01/03/2022

Installed lid latch Ran drain and spin OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

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