Service History 319

We serviced a

KITCHENAID RANGE

Model KSGB900ESS1

Near Chagrin Falls, OH 44022

Joe O

Job Details: 07/01/2022

Cc: not heatingFound unit is not sparking. Checked power at dsi. Found dsi board is receiving 120v. Needs dsi boardEntitlement shows control boards covered part only for 5 years.; ordrng 1 W10860916 (module-spk)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Cleveland, OH 44130

Marie V

Job Details: 07/01/2022

"Replaced compressor and filter drier. Charged up unit with R600 41OZ. Full frost pattern. Op test okAdvice cust to allow unit 24 hours to reach normal temps. ; used 2 Tjaf1200 (Tube), 1 W10898074 (Lockprep), and 1 L13000619 (Lockring) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS36QTB03

Near Chagrin Falls, OH 44023

Joe O

Job Details: 07/01/2022

"Cc: compressor kicking on and off, temps reading offFound temps in ff section at 58 degrees, freezer at -3 degrees. Control is squealing, and cycling on and off. Found control is receiving proper power. Needs controlControl is special order. Office to reschedule; ordrng 1 W10789107 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model ZIF36NMBLH

Near Burton, OH 44021

Joe O

Job Details: 07/01/2022

Installed drain tube. Could not remove drain pan. Did not damage drain pain. Took new pan for return. Op test ok Office to cantact for pan refund; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Olmsted Falls, OH 44138

Angel

Job Details: 07/01/2022

Discharged unit replaced compressor and drier filter put unit into a 30 vacuum held vacuum and recharged with 68g of R600a explained to customer to wait at least 24hrs for proper cooling. Opt test ok

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Conneaut, OH 44030

Dan H

Job Details: 07/01/2022

"Customer complaint that unit will not go into spin cycle, ran diagnostics found f8e1(long/no fill) error code, found cold water supply valve mostly closed, opened, valve is leaking, advised customer that the valve needs to be fully opened and they need a plumber to repair, unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Ashtabula, OH 44004

Dan H

Job Details: 07/01/2022

"New heater is missing new nuts for heater, reordering heater; ordrng 1 W11537778 (Heater)"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Mentor, OH 44060

Jason N

Job Details: 07/01/2022

"Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part per WP service pointer. Ran auto test, checked for leaks. Op test good."

We serviced a

GE RANGE

Model JB750FJ5DS

Near Mentor-on-the-Lake, OH 44060

Jason N

Job Details: 07/01/2022

"Cc unit RF element not working Replaced RF burner element and infinite switch using customer supplied pre Id part. Tested burner operation, tested good. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFG320MOBS3

Near Ashtabula, OH 44004

Dan H

Job Details: 07/01/2022

"Customer complaint that oven is not heating, confirmed, igniter is weak, unit needs new igniter ; ordrng 1 W11176454 (Igniter)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Ashtabula, OH 44004

Dan H

Job Details: 07/01/2022

"Customer complaint that compressor is not working, compressor is running, found system in a 20 vacuum, pressure tested system, found leak at filter drier , unit needs new filter drier; ordrng 1 W11109499 (Drier) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler)"

We serviced a

FRIGIDAIRE RANGE

Model FGF368GQD

Near Euclid, OH 44132

Jason N

Job Details: 07/01/2022

"Cc unit oven not heating or heating slowlyRan bake test, bake ignitor barely glowing, ignitor is weak and needs replaced. Replaced using truck stock part. Reran bake test to 350 degrees. Good ignition and flame. Op test good. ; used 1 12400035 (IGNITER) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Highland Heights, OH 44143

Corina B

Job Details: 07/01/2022

Replaced the adjusters. Opt test ok. Brought the rails back for return.

We serviced a

KENMORE REFRIGERATOR

Model 10672154111

Near Willowick, OH 44095

Jason N

Job Details: 07/01/2022

"Cc unit icing up in freezer Found ice buildup on bottom of freezer, pulled evaporator cover, found evaporator frosted over. Checked bimetal and heater for continuity, bimetal is closed and heater reading 36.7 ohms. Unit needs ADC board. Customer declined repair, estimate only. ; ordrng 1 WPW10352689 (ADC board)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Richmond Heights, OH 44143

Corina B

Job Details: 07/01/2022

"CC that the unit does not start. Ran diag screen went blank. Checked outlet, good. Plugged washer in and loose power. Unplugged the filter and power comes back. Checked the cord, good. Will need a new filter and control. Office to reschedule appointment; ordrng 1 W11033573 (Filter) and 1 W11419171 (Control)"

We serviced a

MAYTAG WASHER

Model MVWC425BW0

Near Kent, OH 44240

Brian M

Job Details: 07/01/2022

"Cc unit not washing properly Found front left corner rusted out causing unbalanced load also suspension really weak Needs suspension ; ordrng 1 W10780044 (suspension), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Ashtabula, OH 44004

Dan H

Job Details: 07/01/2022

"Installed new ice maker , op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Mentor, OH 44060

Jason N

Job Details: 07/01/2022

"Cc unit needs updated heater element installed Installed heater element using customer supplied pre Id parts per WP service pointer. Ran auto test, checked for leaks. Op test good."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Strongsville, OH 44136

David R

Job Details: 07/01/2022

"Hoses reversed from when delivered and installed. Corrected, tested, ran diagnostics and calibration. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Kent, OH 44240

Brian M

Job Details: 07/01/2022

Cc no coolFound leak at filter line Repaired line Ran vac Recharged OP Test Ok

We serviced a

GE REFRIGERATOR

Model GTS22JBPBRWW

Near Jefferson, OH 44047

Dan H

Job Details: 07/01/2022

"Customer complaint that side of unit is hot , found condenser fan not running, unit needs new condenser fan motor ; ordrng 1 WR60X10220 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Mentor, OH 44060

Jason N

Job Details: 07/01/2022

Installed main control. Ran auto test and started normal cycle. All functions passed. Op test good.

We serviced a

GE DISHWASHER

Model GDF520PGD2WW

Near Chardon, OH 44024

Dan H

Job Details: 07/01/2022

"Installed new control and turbidity sensor, op test good"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Strongsville, OH 44136

David R

Job Details: 07/01/2022

"Cc unit not turning on. F6E2, F6E3 communication error code. Ordering main control and UI. ; ordrng 1 W11135391 (UI) and 1 W11429620 (Main control)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Atwater, OH 44201

Brian M

Job Details: 07/01/2022

Customer emailed pop Cc unit wont spin Found actuator broken Replaced using truck stock ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Painesville, OH 44077

Jason N

Job Details: 07/01/2022

Cc unit needs updated heater element installedReplaced heater element using customer supplied pre Id part per WP service pointer. Ran auto test. Checked for leaks. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS3

Near Shaker Heights, OH 44120

Corina B

Job Details: 07/01/2022

"CC that the unit is not filling with water. F6e4 wash motor no running. f6e1 found the control sending 120 volts to the pump and motor. Will need a new pump and motor. Cust does not want to repair ; ordrng 1 W10805015 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VPF2

Near Solon, OH 44139

Corina B

Job Details: 07/01/2022

"Replaced the slides and brackets. The upper basket rails are missing the ball bearing in the rail. The ice maker basket front cover is broken. The middle drawer the back wheels are bent. Will need rails and the drawer. Replaced the door switch at no charge the control was not reading the freezer door being closed. ; ordrng 2 WPW10170836 (Glide)s, used 1 SHIPPING (shipping and handling), and 1 W11396033 (Door switch) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Olmsted Falls, OH 44138

Gabriel P

Job Details: 07/01/2022

"Found control on responsive replace from t/s opt test ok ; used 1 WPW10503278 (CNTRL-ELEC), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Olmsted Falls, OH 44138

Gabriel P

Job Details: 07/01/2022

"Replace heater,opt test ok"

We serviced a

KITCHENAID RANGE

Model KSGB900ESS4

Near North Olmsted, OH 44070

Gabriel P

Job Details: 07/01/2022

Replace fan it wasnt easy but finished job put top and everything else back together

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300EWH01

Near North Olmsted, OH 44070

Gabriel P

Job Details: 07/01/2022

"Found frost inside freezer and around fan but it was cause it was not closing properly advise customer to make sure door is closed all the way steam all ice and put back together,opt test ok"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Amherst, OH 44001

Gabriel P

Job Details: 07/01/2022

Unit is under one year warranty by the model and serial found crack on pump causing to leak ; ordrng 1 W10888591 (Pump)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF510PAYS6

Near Painesville, OH 44077

Jason N

Job Details: 07/01/2022

"Cc unit not draining and not washing dishes on the top rack.Found upper spray arm split and needing replaced. Ran cancel drain, drain pump running but not pumping out. Checked drain hose disposer connection. Slowly draining. Pulled drain pump, drain pump impeller is worn down, will need replaced. Replaced drain pump using truck stock. Ran cycle test and cancel drain, unit drained out properly. Ordering upper spray arm, customer will install, no return visit needed. ; ordrng 1 WPW10340504 (Spray arm), used 1 WPW10348269 (Drain pump) from stock"

We serviced a

MAYTAG DRYER

Model MEDC300XW0

Near Painesville, OH 44077

Dan H

Job Details: 07/01/2022

"Customer complaint that unit is not starting, confirmed, found door switch broken, jumped out unit started, installed new door switch, op test good ; used 1 WP3406107 (Door switch) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model Fghc2331pfca

Near Avon Lake, OH 44012

Marie V

Job Details: 07/01/2022

"Replaced control, no good. Called Frigidaire techline, will need water valve. And Bj. Ordering valve. ; ordrng 1 242252702 (Valve.), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDB04

Near Elyria, OH 44035

Gabriel P

Job Details: 07/01/2022

"Follow each step off seal system,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Austinburg, OH 44010

Brian M

Job Details: 07/01/2022

Step 4 1 low side 33 high side 35 Called whirlpool unit keeps going into 30 inch vac They advised to replace tubing and 3 way valve ; ordrng 1 W10626970 (tube) and 1 W10709322 (valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5YHAXNL03

Near LaGrange, OH 44050

David R

Job Details: 07/01/2022

"Cc unit not making ice/making slow ice. Found ice maker emitter cover broken and icemaker not cycling properly. Ordering cover and icemaker ; ordrng 1 2198597 (Icemaker) and 1 WP2198587 (Cover), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHB00

Near Chesterland, OH 44026

Corina B

Job Details: 07/01/2022

CC that the arm came out of the ice maker. Confirmed. Reattached the arm. Opt test ok.

We serviced a

SAMSUNG DRYER

Model DV42H5200EP/A3

Near Perry, OH 44081

Dan H

Job Details: 06/30/2022

"Customer complaint that unit is not heating, confirmed , found element open, unit needs new element, customer does not want repair; ordrng 1 DC97-14486A (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM

Near Diamond, OH 44412

Brian M

Job Details: 06/30/2022

Installed door OP Test Ok

We serviced a

GE DISHWASHER

Model GDT605PSM0SS

Near Perry, OH 44081

Joe O

Job Details: 06/30/2022

"Cc: unit lighting up and playing sound without touching itFound control is receiving proper power and indicator light is on. Unit will not start or turn on. Found ui dead. Needs ui, control and door harnessUi shows out of stock. Office to reschedule; ordrng 1 WD21X10545 (harness asm door) and 1 WD21X25728 (Ui) and 1 WD21X25732 (Control)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, OH 44108

Manny

Job Details: 06/30/2022

"Cc unit not washing, ran diagnostics and found code f7e1 for basket speed fault, ran test cycle and heard motor running but no agitation or spinning, tilted unit back and found belt off the motor pulley, removed pulley cover and found pulley melted on the shaft, unit needs motor and slider cam, unit under the 10 year warranty for parts, ordering motor and slider cam; ordrng 1 W10006487 (motor-drve) and 1 W10721967 (drive pulley)"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Strongsville, OH 44149

David R

Job Details: 06/30/2022

"Cc unit not starting. Found not getting 240 or 120 from L1 to N, only 120 from L2 to N. Turned off breaker, reset. Turned back on. Getting correct 240. Let customer know to have electrical checked out. Unit is good. Op Test Ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Lorain, OH 44053

Angel

Job Details: 06/30/2022

Cc that unit was having a bad odor coming from it. I verified the back of unit removed the panel for the compressor and everything was clean nothing that i could see that it was bad. The only thing that i could see was that the freezer was full of moisture and frost because the seal was not sealing properly. So i cleared out all frost and moisture steamed out seal so it can seal properly and added some silicone around cabinet to keep it from getting any warm air into freezer and I explained to the customer that for the smell i could not detect any smell or see anything out of the ordinary and that it couldve been something from the trash can next to the fridge or something that couldve spoiled. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Parma, OH 44130

David R

Job Details: 06/30/2022

"Replaced heater. Tested, good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS02

Near Chagrin Falls, OH 44023

Corina B

Job Details: 06/30/2022

"CC that the lights are not working. Confirmed. Unplugged unit the lights are staying off. The top 3, side and freezer are not working. Will need a new board. ; ordrng 1 WPW10306786 (Led board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Garrettsville, OH 44231

Corina B

Job Details: 06/30/2022

CC that the oven does not work. Confirmed found the terminal block with a burnt wire. Will need a harness and terminal block ; ordrng 1 W11458883 (Harness) and 1 WPW10245259 (Terminal block)

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Moreland Hills, OH 44022

Jason N

Job Details: 06/30/2022

Cc unit door warped Customer stated the door may have been warped during the reversal process. Found lower corner of door sticking out slightly from cabinet. Adjusted door hinges and strike. Some improvement. Will order inner door panel and install with outer door panel already received by customer. Advised that this is typical for these models and may not change how the door closes. ; ordrng 1 WPW10463967 (Inner door)

We serviced a

WHIRLPOOL WASHER

Model WTW8200YW0

Near Painesville, OH 44077

Dan H

Job Details: 06/30/2022

"Customer complaint that unit is leaking, confirmed found water leaking from fabric softener dispenser, unit needs new dispenser, bezel, and valve; ordrng 1 WTW8200YW0 (Valve) and 1 WPW10172146 (Dispenser) and 1 WPW10136371 (Bezel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBRS21KAWH00

Near Garrettsville, OH 44231

Corina B

Job Details: 06/30/2022

Replaced the aftermarket fan. Steamed the freezer out. Cycled the ice maker no water coming out of the fill tube. When pushing the refrigerator back water was coming out of the ceiling. Line is non repairable.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near North Olmsted, OH 44070

Gabriel P

Job Details: 06/30/2022

"Replace parts order,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Cleveland Heights, OH 44118

Manny

Job Details: 06/30/2022

"Cc unit making a loud grinding noise when spinning , ran diagnostics cycle and hen unit started spinning, heard the gearcase bearings making a loud grinding noise, stopped unit and rotated basket by hand and you can hear the bearings, tilted unit back remove pulley cover and spin manually, noise is coming from the gearcase, unit will need gear case and slider. Customer will not proceed with the repair.; ordrng 1 W11454372 (Gear case) and 1 W10721967 (drive pulley), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW1

Near Willoughby Hills, OH 44094

Joe O

Job Details: 06/30/2022

"Cc: not heatingFound heating element open. Needs elementElement shows out of stock. Office to reschedule ; ordrng 1 WP3387747 (element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Willoughby Hills, OH 44094

Joe O

Job Details: 06/30/2022

"Cc: not coolingFound temps in freezer at 35 degrees, ff at 65 degrees. Found evap completely frosted over. Found evap ther reading out of range. Reading 6.2k ohms. Replaced thermistor. Steamed evaporator. Advised customer to allow 24 hrs for temps to adjust. Op test ok; used 1 WPW10384183 (THERMISTOR) from stock"

We serviced a

KITCHENAID RANGE

Model KSEB900ESS6

Near Eastlake, OH 44095

Joe O

Job Details: 06/30/2022

"Cc: panel getting excessively hot, intermittently not allowing certain key pressesCustomer had unit in bake prior to coming out. Advised customer of vent in door. Found 3 key intermittently not functioning. Called whirlpool tech line spoke with Austin. Advised of issue. He gave me service pointer for temperature limits, found temps at 145 degrees after 35 mins. Unit is not as hot as temperature limits. Per whirlpool temperature is ok. Needs ui; ordrng 1 W10920246 (panl-cntrl)"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBL0

Near Garrettsville, OH 44231

Corina B

Job Details: 06/30/2022

Replaced the adjusters. Started a cycle. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Avon Lake, OH 44012

Angel

Job Details: 06/30/2022

Cc that unit is leaking a lot of water. Ran unit and could not see any leaks put unit into a drain and saw water on floor but not coming from unit filled washer again to try to see again where it was leaking from and the unit is not leaking leak is coming from pipe on floor looks like they have a drain pipe in wall or floor backed up or cracked customer will need a plumber also took a video for customer to see themselves. Unit working as designed. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Cleveland, OH 44113

Angel

Job Details: 06/30/2022

Cc that unit got stock on the rinse. Confirmed light was flashing on rinse. Ran diagnostics and found an F7E1 error code Basket speed fault tested the shifter in diagnostics and was functioning but unit would not agitate. Looked underneath and everything looked good so i replaced capacitor with a surplus part i had tested unit and started functioning as should ran a calibration and auto test and passed. Opt test ok.

We serviced a

GE OTR MICROWAVE

Model JVM313160DF4BB

Near Parma, OH 44130

Gabriel P

Job Details: 06/30/2022

Diagnose appliance with bj we found a service bulletin for this issue ordering put unit back together ; ordrng 1 WB56X32788 (Door) and 1 WB06X10610 (Latch holder) and 1 WB03X10348 (Lever) and 2 WB24X10204 (Switch micro)s and 1 WB24X10205 (Switch monitor) and 1 WB24X10146 (Stand on)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44104

Manny

Job Details: 06/30/2022

"Cc unit not washing it would start filling then would stop and leave clothes soaked, found drain hose on the floor, elevated drain hose and ran diagnostics found code F8E1 for long fill no fill, while unit was filling touch the fill hose and both are hot, trace the pipes and they are both hooked to the water heater no cold water getting to the unit, advise customer to have a plumber switch one of the lines to cold water. Unit is working as designed but not getting cold water. Opt test ok."

We serviced a

MAYTAG DISHWASHER

Model MDB4709PAM3

Near Streetsboro, OH 44241

Corina B

Job Details: 06/30/2022

"CC that the unit is not heating. Ran diag 10-1 dispenser 7-1 no heat. Ran a calibration. Control sending power from the control 120 volts. Heater is open. Will need a new heater. ; ordrng 1 W10518394 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Chagrin Falls, OH 44023

Brian M

Job Details: 06/30/2022

Recovered refrigerant Installed compressor and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 5oz r134a Pressure sitting at 15 normal frost pattern OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WGD7590FW0

Near Cleveland, OH 44114

Angel

Job Details: 06/30/2022

Cc that unit takes more than one cycle to dry. Ran unit and since its gas i watched the flame if it was clicking on and off as should to see if the coils were working properly watched for about 20mins and it was good the only thing was that the vent since its a building it runs up the wall and has about 2 90 degrees elbows to route the vent went with maintenance to verify vent and has good airflow. Recommended customer to use timed dry if shes using mixed loads or bulky loads for proper drying can not find issue with unit. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Middleburg Heights, OH 44130

David R

Job Details: 06/30/2022

Cc unit not cooling after repair. Went to back of unit. Found top of drier had a small bubble. Put soap and water. Found leaking right from drier. Ordering drier to be replaced. Setting as 2 count. ; ordrng 3 W11109499 (Drier)s and 3 W11504445 (Coupler)s and 3 W11504447 (Coupler)s

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near Shaker Heights, OH 44122

Jason N

Job Details: 06/30/2022

Cc unit controls not workingFound unit control lock turned on. Turned off control lock. Started normal cycle. All functions working properly. Op test good.

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Olmsted Township, OH 44138

Marie V

Job Details: 06/30/2022

replaced heater, no leaks. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW6400SW3

Near Pepper Pike, OH 44124

Jason N

Job Details: 06/30/2022

"Cc unit is loud when in spin Customer stated unit was recently repaired but is still noisy when in spin. Noticed tub bearings rumbling when spinning basket by hand. Ran manual spin test, definite bearing noise and basket wobble. Unit will need tub bearings and drive shaft replaced. Basket suspension is noticeably weak as well, will need suspension rods replaced. ; ordrng 1 W10820048 (Suspension) and 1 W10435302 (Bearing kit) and 1 W10820039 (Hub)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Lakewood, OH 44107

Angel

Job Details: 06/30/2022

Replaced heater ran a test cycle made sure u it was functioning and not leaking. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Independence, OH 44131

David R

Job Details: 06/30/2022

Replaced door panel. No other parts needed. Good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM

Near Beachwood, OH 44122

Jason N

Job Details: 06/30/2022

"Cc unit not making ice Found ice maker stuck in mid cycle, customer had pulled off bail arm in his attempt to fix. Reinstalled bail arm, ice maker not indexing, ice jammed in mold. Cleared ice from ice maker. Reinstalled, ice maker finished cycle and filled mold with water. Advise customer to monitor ice production. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Painesville, OH 44077

Dan H

Job Details: 06/30/2022

"Recovered refrigerant, installed compressor brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 41g of r600, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 Tjaf1200 (Tube ext), 1 W10890087 (Coupler), 1 W10890099 (Coupler), and 1 W10890117 (Coupler) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT711BZDM00

Near Bratenahl, OH 44108

Jason N

Job Details: 06/30/2022

"Cc unit ice maker overflowed and caused damage to flooringCustomer stated the ice maker in the freezer cover flowed causing water to pool in refrigerator section as well as soak into the wood flooring below the unit and cause it to buckle upwards. Found ice container a solid block of ice, evidence of continued water flow from icemaker. Turned water on to unit, ran manual ice maker test, unit indexed but did not fill with water. Contacts in ice maker or inlet valve coil are burnt out. Units need ice maker and inlet water valve. Snapped pics of floor under unit and ice container for documentation. ; ordrng 1 WP2315576 (Inlet valve) and 1 WPW10190965 (Icemaker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Parma, OH 44129

Gabriel P

Job Details: 06/30/2022

Ran diagnostic check all switches it pass check doors are good customer show a video of alarm not wanting to go off when doors are close and it seems to happen intermittent but is not happening in front of me 7734009233 unit has broken wire inside cabinet is deem not repairable

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Willoughby Hills, OH 44092

Joe O

Job Details: 06/30/2022

"Cc: frost build up in freezer, not cooling ff sectionFound shims missing from center hinge not allowing for the doors to shut properly. Found vents plugged from warm air flowing into unit. Needs shims; ordrng 2 WP2183852 (shim)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHV00

Near Lakewood, OH 44107

Angel

Job Details: 06/30/2022

Cc that unit is not cooling properly. Verified temps and RC was at 42* and FC was at 70*. Noticed that it was working on both section for a moment and than it started working normally. Compressor was still running and fans so I Called BJ to help me diagnose unit and we ran step 40 and valve was opening and closing as should and it was working one section at at time. Noticed that freon was starting to come in on freezer section but would stay only at capillary line not the whole evaporator. So we ran step 39 as well to check the wattage on compressor and it was running at 150watts indicating theres no loss of freon so BJ and i agreed to replaced main control board. Office to reschedule part out of stock; ordrng 1 W11533212 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, OH 44120

Manny

Job Details: 06/30/2022

"Customer not home she stated that she send us a message that she wasnt going to be here until 11, arrived again at 12:06pm waited 10 mins she still not here, called her she said shes almost here. Spoke to Mp and she called us and she told mp Im pulling in and hung up, Cc unit not washing properly, stated she doesnt know how to properly use her new unit if I can explain her how to use it properly, found drain hose on the floor elevated hose, opt test ok explain customer how to use the unit and what each setting does, unit is working as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Cleveland, OH 44120

Manny

Job Details: 06/30/2022

"Replaced diverter inlet, ran test cycle and in the initial burst of water came out of the breather hole on diverter, checked house pressure and at 110psi re ran diagnostics cycle and no leaks, spoke to BJ he stated that the pressure is a little high but the dishwasher should handle up to 120psi he said that could have been air in the line and causing a burst of water, ran normal cycle no leaks, advise customer to keep an eye on the unit and if he sees it leaking to give us a call."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHF2366PF3

Near Chagrin Falls, OH 44023

Brian M

Job Details: 06/30/2022

Cc no ice Found bin to have ice in it Found cubes in mold and twisted out when testing No issue found at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Broadview Heights, OH 44147

David R

Job Details: 06/30/2022

"Cc unit hard to pull out, was leaking but customer tightened water line in back. Unit hard to move because leveling legs are up, put down, showed customer how to put up and down and also in owners manual if needed. Unit good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Highland Heights, OH 44143

Jason N

Job Details: 06/30/2022

Cc clothing stuck under agitator Customer stated a pillow case was stuck under the agitator. Replaced agitator using customer supplied pre Id part. Ran auto test and calibration. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW00

Near Cleveland, OH 44109

Gabriel P

Job Details: 06/30/2022

"Found fan not running its getting proper voltage replace t/s opt test ok ; used 1 WP2315539 (MOTOR-EVAP), 1 SENIORDISCOUNT (senior discount), and 1 WP487576 (NYLON SHIMMING WASHER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF730PAYB4

Near Parma, OH 44129

Gabriel P

Job Details: 06/30/2022

Found arm dirty and filter clogged explain how to use unit and what to clean it with also ran diagnostic auto test it pass opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KUDG25SHBT1

Near Highland Heights, OH 44143

Joe O

Job Details: 06/30/2022

"Cc: leakingFound small amount of damage to lower door gasket. Ran test cycle. No leak found. Found build up from leaking on both sides under door. Needs door gasket, and lower door seal kitCustomer does not want to repair at this time ; ordrng 1 4172127 (seal kit) and 1 WP9743590 (gasket), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Lakewood, OH 44107

Angel

Job Details: 06/30/2022

Replaced heater ran a test cycle to make sure it will not leak. Opt test ok.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Bedford, OH 44146

David R

Job Details: 06/30/2022

"Cc unit not starting up. Errors, long drain error, main control error and motor control error. Found when plugging in, control will light up and go right off. Unplugged components and unit will only come on and go off with motor plugged in. Unplugged motor and coming on correctly. Motor is shorting board. Ordering control, cap, motor and drain pump, needs updated shifter, harness if needed. ; ordrng 1 W10890624 (Motor) and 1 W10919003 (Pump) and 1 W10913953 (Shifter) and 1 W11428524 (Cap) and 1 W11170317 (Control) and 1 W11448788 (Harness)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Brecksville, OH 44141

David R

Job Details: 06/30/2022

"Cc unit in spin loud noise. Ran diagnostics, no error codes. Ran diagnostics test, good, all components working. No noise in spin, all sounds normal. Put a load of 4 bath towels in, ran quick wash to get water into clothes. Stopped and ran a drain/ spin cycle. Ran entire cycle, normal sounds. Also moved dryer an inch away just in case unit is vibrating up again it. Customer down here as well. Heard no out of the ordinary noises."

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Westlake, OH 44145

Angel

Job Details: 06/30/2022

Cc that unit was not cooling properly. Verified and found that the back wall in the freezer section was frozen up. Removed evaporator cover and steamed out all frost and ice and found that the thermistor was out of place removed and installed where it should go and added a zip tie to keep in place reinstalled all parts and explained to customer issue and why it happened. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Mentor, OH 44060

Dan H

Job Details: 06/30/2022

"Customer complaint that unit is not heating and making a grinding noise, started normal dry cycle, no grinding noises heard, found thermal cut off open, installed new thermal cut off kit, op test good ; used 1 279816 (CUTOFF) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ2

Near Painesville, OH 44077

Dan H

Job Details: 06/30/2022

"Customer complaint that burners are too high, adjusted burners, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Willoughby Hills, OH 44094

Joe O

Job Details: 06/30/2022

Installed element. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Andover, OH 44003

Dan H

Job Details: 06/30/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 77 degrees, freezer section temperature at 74 degrees, evaporator fan is running, condenser fan is running, compressor is not running , applied 120vac to compressor, compressor did not start, unit needs new compressor, parts are out of stock so not scheduling return appointment ; ordrng 1 W11574734 (Compressor) and 1 W11504431 (Coupler) and 1 W11504415 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Coupler) and 1 W11109499 (Drier) and 1 W11504445 (Coupler) and 1 W11504447 (Coupler)"

We serviced a

KENMORE REFRIGERATOR

Model 10655622500

Near Geneva, OH 44041

Dan H

Job Details: 06/30/2022

"Installed new ice maker , op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Novelty, OH 44072

Brian M

Job Details: 06/30/2022

Recovered refrigerant Installed compressor and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 5.5oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Kirtland, OH 44094

Joe O

Job Details: 06/30/2022

Installed element. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIDM00

Near Strongsville, OH 44149

David R

Job Details: 06/30/2022

"Cc unit when closing door, will crackle all over. Found unit will rock back and forth when opening and closing door causing vibration noise from cabinet. Put leveling legs down. Adjusted door to be even. Good. No noise. Op Test Ok."

We serviced a

KENMORE OTR MICROWAVE

Model 790.8037331

Near Geneva, OH 44041

Dan H

Job Details: 06/30/2022

"Installed new keypad , op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Mentor, OH 44060

Jason N

Job Details: 06/30/2022

Finished sealed system repair. Pulled vacuum on system to 29 in/hg. Recharged system with 56g of r600a. Good heat on condenser. Unit starting to cool. Op test good.

We serviced a

MAYTAG WASHER

Model MVW7232HC0

Near Grafton, OH 44044

David R

Job Details: 06/30/2022

"Replaced both hinges, lid, latch, UI. Ran diagnostics, lid closing and locking properly. Op Test Ok."

Our Service

Our Training