Near Hiram Township, OH 44234
Brian M
Job Details: 07/18/2019
FREEZER WHIRLPOOL WZF34X16DW01 "Cc unit not cooling Found no frost pattern and unit drawing .47 amps Tapped system added half charge did not see a frost pattern developed But I saw frost developing on filter drier cap tube Needs filter drier and evap possibly a restriction ; ordrng 1 W
Near Willoughby, OH 44095
Joe O
Job Details: 07/18/2019
WASHER AMANA NTW4516FW2 Installed control boardRan auto test and calibrationRan normal cycleOp test ok
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 07/18/2019
DRYER WHIRLPOOL WGD4800XQ4 Replaced thermostat. Ran dryer test cycle. Op test good.
Near Mentor, OH 44060
Jason N
Job Details: 07/18/2019
RANGE WHIRLPOOL WFE525S0HZ1 Installed RH side panel. Op test good.
Near Willowick, OH 44095
Jeff M
Job Details: 07/18/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 I took the back wall in the freezer apart I found ice just around the fan remove the ice unit tested good re-leveled the machine that adjusted the doors unit tested good
Near Columbia Township, OH 44028
David R
Job Details: 07/18/2019
DRYER AMANA NED4655EW1 "Cc unit will not go off, the cycle will go all the way down but not completely end, will stay running. Set cycle on a Timed Dry, a little bit before the cool down. Unit has been drying for 10-15 mins and will not shut off. Spoke to Tim. Looked at timer t
Near Elyria, OH 44035
David R
Job Details: 07/18/2019
REFRIGERATOR MAYTAG MFT2976AEM00 "Replaced parts, steamed out all ice. Air started to cool. Give 24 for temp to return to normal temp. Op test ok"
Near Parma, OH 44129
Corina B
Job Details: 07/18/2019
WASHER WHIRLPOOL WTW4855HW1 Replaced the control and drain pump. Brought core back for return. Started a normal load and a drain and spin with towels. Optest ok.
Near Amherst, OH 44001
David R
Job Details: 07/18/2019
WALL OVEN KITCHENAID KEBS109BSS00 "Door was locked. Got to unlock. Found thermal fuse by control board is open. Thermal fuse in the back of the unit checks good. Will need fuse and blower. Customer paid SVC only. Do not order parts.; ordrng 1 WPW10260254 (blower 165.23) and 1 WPW10545255
Near Garrettsville, OH 44231
Brian M
Job Details: 07/18/2019
WASHER WHIRLPOOL GHW9150PW0 Installed latch and strike Ran manual door lock test OP TEST OK
Near Newbury Township, OH 44021
Brian M
Job Details: 07/18/2019
RANGE FRIGIDAIRE LGEF3045KFE Cc unit won’t bake or broil Found elements to have 11 ohms Started broil could not hear relays clicking Started bake could not hear relays clicking Found thermostat out of range Needs control and thermostat Customer does not want to repair
Near Cleveland, OH 44109
Corina B
Job Details: 07/18/2019
RANGE AMANA AGG222VDW1 Replaced the tstat Optest ng. Testat is open. Will need a new tstat. ; ordrng 1 W10565875 (thrmst-fix) and 1 WPW10641988 (thrmst-ovn)
Near Andover, OH 44003
Arthur V
Job Details: 07/18/2019
WASHER WHIRLPOOL MHW5500FW1 Unit under warranty see pop. Customer washing a HUGE comforter when unit failed. Ran diagnostics getting a f3 e1 error Water level reading out of range. Cleared code and ran a service verification cycle. Unit passed. I believe large item absorbed all th
Near Brook Park, OH 44142
Corey L.
Job Details: 07/18/2019
DRYER WHIRLPOOL WGD4850HW0 "Customer complaint dryer is not drying clothes just gets hot, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, also vent is kinked restricting airflow
Near Lorain, OH 44055
Gabriel P
Job Details: 07/18/2019
DISHWASHER MAYTAG MDB4949SDE3 Found out that there is nothing holding dishwasher so when it close door dishwasher move back and end up crucke advise customer to call back the installers or get someone to install bracket ordering brackets for then don’t have to come back ; ordrng 2 WP8
Near Hambden Township, OH 44024
Corey L.
Job Details: 07/18/2019
REFRIGERATOR KITCHENAID KBFS25ETSS00 "Customer complaint fridge started making loud noises for a week or so then lost cooling but yesterday started working fine, temps were 38 ff and 2 frz only ice packs in frz and a few bottles of water in ff, customer asked if having too much food in frz c
Near Ashtabula, OH 44004
Jason N
Job Details: 07/18/2019
REFRIGERATOR GE ZISS420DRDSS "Cc unit getting warmCustomer stated it started to cool back down to normal a few days ago, temps were 45 in ff and 10 in freezer. Temps now at 37 in ff and 0 in freezer. Found condenser fan barely turning, able to stop with hand. Unit condenser is overhe
Near Elyria, OH 44035
Gabriel P
Job Details: 07/18/2019
DISHWASHER KITCHENAID KDTE504DSS0 Panel froze not responding will not let me go into diagnostics ordering control panel and control scheduling ; ordrng 1 W10803367 (panel-cntl) and 1 W10866116 (cntrl-elec)
Near Mentor, OH 44060
Joe O
Job Details: 07/17/2019
REFRIGERATOR KITCHENAID KSRG25FKWH03 Cc: panels getting hot/not coolingFound condenser completely covered in dust and hairRemoved some of the hair and dustFound refrigerator to be cooling and freezing properlyFound unit functioning as designedOp test ok
Near Conneaut, OH 44030
Arthur V
Job Details: 07/17/2019
WASHER MAYTAG MVWC565FW1 Customer states unit failed once about a week ago and left his clothing soaking wet. It did not spin out the clothes. Ran diagnostics getting a excessive suds error. Discussed with cust about amount if soap needed for a load. Since that one failure custom
Near South Euclid, OH 44121
Corey L.
Job Details: 07/17/2019
WASHER WHIRLPOOL WTW5550XW0 "Replaced water valve, op test good, unit in basement next to floor drain no need for wm"
Near Lorain, OH 44055
Gabriel P
Job Details: 07/17/2019
DRYER MAYTAG MGDC465HW0 Replace strike and catch opt test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/17/2019
WASHER MAYTAG MHW5630HC0 "Replace valves,opt test ok"
Near Jefferson, OH 44047
Arthur V
Job Details: 07/17/2019
DRYER MAYTAG MDE9306AYA "Found unit needs idler pulley and belt. Please order ; ordrng 1 WP33002535 (belt) and 1 WP6-3700340 (bearing), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Westlake, OH 44145
Corey L.
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint silicone around fridge gaps is uneven, evened out silicone with straight edge, customer is satisfied but customer does not agree with a new fridge being siliconed, advised customer to contact wpl customer support to express concerns"
Near Concord Township, OH 44077
Nicholas F.
Job Details: 07/17/2019
WASHER GE WCVH6800J0MR "Cc washer is shaking and making a burning smell.confirmed.unit is burning grease from bearing durning spin cycle.unit needs new bearing customer is not going through with repair; ordrng 1 WH45X10071 (rear_tub) and 1 WH45X10101 (washer drum front wi) and
Near Lakewood, OH 44107
Dan H
Job Details: 07/17/2019
RANGE WHIRLPOOL WFG525S0HZ0 "Customer complaint that oven is not keeping temperature , outlet unit is plugged into has hot/neutral reversed, advised customer that they need an electrician to correct power supply"
Near Rocky River, OH 44116
Corina B
Job Details: 07/17/2019
WALL OVEN JENN-AIR W256W CC that the unit will not turn on and the ui will have the clock time come up. Unit is unresponsive. Stuck key on control. Will need a new control. Part is nla.
Near Kirtland, OH 44094
Jason N
Job Details: 07/17/2019
DISHWASHER KITCHENAID KDTE304DSS0 "Cc unit leaning over in on left sideFound left side mount bracket disconnected from unit. Reinstalled mount bracket, reinstalled unit to customers satisfaction. Op test good."
Near Wellington, OH 44090
David R
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Cc not cooling. Went into Fz and found ice on the back of the Evap cover, ice covering up air intake so FF is not cooling. Checked the heater and it’s good, not getting voltage from control. Ordering control, fan and harness and air tower.; ordrng 1 W10
Near Painesville, OH 44077
Joe O
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Cc: noise, not cooling and leaking water from dispenserFound freezer evap frozen over, and hitting evap fanEntered diagnostics put unit into a manual defrost, unit started to defrostNeeds control boardCustomer is going to speak with Lowe’s about getting
Near Cleveland, OH 44102
Corina B
Job Details: 07/17/2019
WASHER AMANA NTW4516FW2 Replaced the control and latch. Optest ng. Brought core back for return. Found the outlet is an open ground. Took the control out when plugging unit in. Will need an electrician and a new control. Office to order part. ; ordrng 1 W1170317 (CONTROL )
Near MENTOR ON THE, OH 44060
Joe O
Job Details: 07/17/2019
REFRIGERATOR KITCHENAID KRSC500ESS00 "Cc: not coolingFound temps in ff section at 35 and freezer at 14, pulled evap cover in freezer found unit to only have a partial frost pattern. Was advised that whirlpool states if ff evap is coated black that it does not need replaced and to replace the
Near Garfield Heights, OH 44105
Jason N
Job Details: 07/17/2019
DRYER WHIRLPOOL WED4815EW1 Installed listed dryer parts. Tested dryer operation. Started and good heat. Op test good.
Near Mantua, OH 44255
Brian M
Job Details: 07/17/2019
DRYER GE GTD33EASK0WW Cc that unit was not starting Found door switch not functioning properly Needs door switch Also found top bearing assembly worn down Needs switch and top bearing ; ordrng 1 WE03X25314 (bearing top asm) and 1 WE10X23879 (door switch)
Near Bedford Heights, OH 44146
Jason N
Job Details: 07/17/2019
DISHWASHER WHIRLPOOL WDF520PADB7 "Cc unit not washing dishesFound drain line not installed correctly, check valve loop completely bypassed, drain running from pump to drain pipe in basement. Reconnected drain loop using new drain line using customer supplied line. Ran diagnostics, no cod
Near Painesville Township, OH 44077
Joe O
Job Details: 07/17/2019
REFRIGERATOR MAYTAG RSW2400EAB "Cc: leakingFound water valve cracked and spraying out of 2 locationsNeeds water valve; ordrng 1 12001414 (kit dual water valve14030), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Maple Heights, OH 44137
Jason N
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Cc unit not cooling in ff Found unit ff evap frozen over. Ran test 39, Rc thermistor passed 01. Checked Rc thermistor value, ohm at 29k. Called WP techline, Rick, relayed all that has been done to unit thus far, he said nothing else to be done, unit deem
Near Chagrin Falls, OH 44022
Jason N
Job Details: 07/17/2019
WALL OVEN WHIRLPOOL WOD77EC0HS01 "Customer said we connected to WiFi and it’s been keeping time, since.Ran diagnostics, unit still storing f6e0 codes(interface communication) in history.Installed user interface. Reconnected WiFi. To appliance."
Near Ravenna, OH 44266
Brian M
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRS322FDAW Installed led lights OP TEST OK
Near MENTOR ON THE, OH 44060
Joe O
Job Details: 07/17/2019
UPRIGHT / CHEST WHIRLPOOL WZC3115DW01 Cc: not reaching freezing tempsCould not properly diagnose unit got unplugged. Advised to leave unit plugged in for 24hrs before next appointment to allow unit to cool so we can properly diagnose; schdld next appmnt for 7/19 FRI !
Near Highland Heights, OH 44143
Jeff M
Job Details: 07/17/2019
DISHWASHER WHIRLPOOL KUDS30IXBT7 I ran the unit did not produce any suds unit test
Near Diamond, OH 44412
Brian M
Job Details: 07/17/2019
WASHER WHIRLPOOL WTW5000DW2 Cc unit does not spin Found unit stuck in wash cycle Cleared out cycle ran diagnostics found error for long fill Replaced water valve from truck stockRan auto test and calibration OP TEST OK ; used 1 W11210459 (VALVE) from stock
Near Rocky River, OH 44116
Corina B
Job Details: 07/17/2019
DISHWASHER JENN-AIR JDB9600CWX93 Replaced the power cord and control. Started a normal cycle. Optest ok.
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/17/2019
REFRIGERATOR KITCHENAID KSSC48FMS00 Found ice by the fan steam out completely found moister behind back panel dry everything around freezer opt test ok
Near Lakewood, OH 44107
Dan H
Job Details: 07/17/2019
REFRIGERATOR MAYTAG MSF22D4XAM01 "Installed water filter housing and tubes, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line"
Near Fairview Park, OH 44126
Corey L.
Job Details: 07/17/2019
RANGE WHIRLPOOL WFG525S0HV1 "Customer complaint center burner wobbly, confirmed, advised this is normal and will not harm the unit, only moves when cleaning"
Near Rootstown Township, OH 44272
Brian M
Job Details: 07/17/2019
DRYER MAYTAG MEDX655DW1 Cc of burnt smell in dryer Unit was disconnected from power source and sitting in garage Could not run a test cycle due to no power Visually inspected components nothing seems to be proper Found hair near burner coils advised that it could of been hair th
Near Lakewood, OH 44107
Gabriel P
Job Details: 07/17/2019
DRYER ROPER REX5635EQ2 Replace dryer kit opt test ok
Near Orwell, OH 44076
Arthur V
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found auger motor seized. Needs motor and impeller ; ordrng 1 WP63052-2 (impeller) and 1 WPW10317991 (motor)
Near Garfield Heights, OH 44125
Nicholas F.
Job Details: 07/17/2019
WASHER MAYTAG MVWX655DW1 Cc washer is not starting.no power to outlet.ran extension cord.ran normal cycle.unit filled and began washing.drained.ran drain and spin.unit spun.ran diagnostic found f0e2over studs.cleared code.ran test cycle passed test cycle.advised customer to use
Near Fairview Park, OH 44126
Corey L.
Job Details: 07/17/2019
DISHWASHER WHIRLPOOL WDT970SAHV0 "Customer complaint upper rack will not pull the tracks all the way in, confirmed, replaced adjuster kit with updated kit, advised customer not to let rack sag while pulled out, lifting up slightly on rack to level while pushing in, op test good"
Near Cleveland, OH 44111
Gabriel P
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL ED2SHEXXQ00 "Replace housing,opt test ok"
Near Parma, OH 44129
Nicholas F.
Job Details: 07/17/2019
COOK TOP KITCHENAID KGCC506RWW05 Cc flake bezel.installed new bezel op test good
Near Concord Township, OH 44060
Arthur V
Job Details: 07/17/2019
DRYER WHIRLPOOL WED4815EW1 Found unit pushed against wall causing the foil vent to be crushed and restricting air flow. Pulled unit out (to straighten out vent) and unit heating with good air flow now. Advised customer about the fire hazards associated with foil vents. Lubricated
Near Painesville, OH 44077
Arthur V
Job Details: 07/17/2019
DRYER WHIRLPOOL WED8200YW2 Found issue is with customer vent. Unit is heating properly Customer has a long run across his garage and the louvers on the outlet are barely moving. Plnty of air and heat coming from dryer. Unit us working as designed. Gave customer number to dryer ve
Near Bainbridge Township, OH 44023
Jason N
Job Details: 07/17/2019
WALL OVEN WHIRLPOOL WW30430B "Cc unit upper broiler not shutting off. Customer said they turned breaker off then back on, and it turned off. Unit was on when I arrived. Ran test bake to 350, both elements heating up, canceled, both elements turned off. Ran broil test on upper cavity,
Near Bainbridge, OH 44023
Jason N
Job Details: 07/17/2019
DISHWASHER KITCHENAID KUDK01TKBT1 "Cc unit not startingUnit powers on but start button not starting the unitTested all led buttons, all buttons functioning at this time. Removed power from unit, powered back up. Ran multiple wash and cancel drain cycles. Unit functioning normal at this ti
Near Cleveland, OH 44109
Nicholas F.
Job Details: 07/17/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Cc soap not dispensing.confirmed.spring from dispenser door fell off install new dispenser door.started normal wash unit filled and began washing op test good; used 1 W10861000 (DISPENSER ) from stock
Near Cleveland, OH 44135
Corey L.
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint everything in fridge and freezer is wet and milk spoiled twice, temps were 40 on top shelf to 34 on bottom, frz was -3 to 6, milk temp was 38, when shutting doors unit pressure locks good, could not find wetness in either section, unab
Near Fairview Park, OH 44126
Corey L.
Job Details: 07/17/2019
RANGE AMANA ACR4303MFW3 "Customer complaint cooktop taking forever to boil seems like only half of the burner is getting hot, found sp W11354284 detailing the regulatory change to burner coils, advised this is normal operation"
Near Cleveland, OH 44135
Corey L.
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRF535SWBB00 "Customer complaint ice maker not making ice, confirmed, im getting power, found ice maker failed, also found unit on front wheels, doors uneven not allowing mullion to close properly every time, quoted, ok, evened up doors, replaced ice maker, op test go
Near Cleveland, OH 44109
Nicholas F.
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Installed auger motor op test good water supply line bi passes water valve
Near Painesville, OH 44077
Arthur V
Job Details: 07/17/2019
WASHER WHIRLPOOL WTW8200YW0 Ran diagnostics. No errors. Unit cycled in service diagnostics and passed. Put unit into full speed spin op test good. Could not duplicate issue. Noise customer concerned about was the noise it makes in agitate. This is a normal operating noise. It made
Near Cleveland Heights, OH 44112
Jeff M
Job Details: 07/17/2019
DRYER MAYTAG MEDC465HW0 Installed new part unit op tested good
Near Avon Lake, OH 44012
Corina B
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL GI6SDRXXY07 CC that there is ice and water on the bottom of the freezer. Found the drain tube is frozen. Steamed out drain hole. Replaced the drain tube from t/s. Optest ok. ; used 1 W10619951 (TUBE-DRAIN) from stock
Near North Olmsted, OH 44070
David R
Job Details: 07/17/2019
RANGE WHIRLPOOL WEG750H0HZ0 "Cc of front right right burner not starting up. Found that the center burner cap is missing. Customer did not install, contractor did. Ordering or the burner head, comes with caps.; ordrng 1 W11245289 (BURNER HEARD WITH CAP)"
Near Kent, OH 44240
Brian M
Job Details: 07/17/2019
WASHER WHIRLPOOL WTW5000DW2 Cc unit gets stuck in a cycle Found water valve not letting cold water in and gets stuck in rinse mode Replaced water valve from truck stockRan auto test and calibration OP TEST OK ; used 1 W11210459 (VALVE) from stock
Near Avon Lake, OH 44012
Corina B
Job Details: 07/17/2019
STACK W/D WHIRLPOOL WET3300XQ0 CC that there is a squealing when the dryer is running. Found the support rollers and idler pulley are worn. Replaced the dryer repair kit and cleaned the dryer out. Optest ok. ; used 1 4392067 (DRYER REPAIR KIT 4783) from stock
Near Highland Heights, OH 44143
Jeff M
Job Details: 07/17/2019
WASHER WHIRLPOOL WFW95HEDW0 "There is a service pointer talking about load balancing issues needs a new control estimate only; ordrng 1 W11032117 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44103
Jeff M
Job Details: 07/17/2019
WASHER GE WSLP1500H2WW The unit tested good in diagnostics this machine does not store codes Rent-A-Center called the customer she said it was a UE code which is an off balance code. Unit appears to be working fine
Near Lorain, OH 44053
Gabriel P
Job Details: 07/17/2019
DRYER WHIRLPOOL WED5620HW0 "Replace ui,opt test ok"
Near Madison, OH 44057
Arthur V
Job Details: 07/17/2019
WASHER WHIRLPOOL WFW5620HW0 Found bellows not installed properly. Inside lip not all the way attached to outer basket. Reattached properly and tested Unit op test good
Near Cleveland, OH 44119
Joe O
Job Details: 07/17/2019
DRYER WHIRLPOOL WED4815EW1 Customer did not have popSpoke with JS sh advised the customer is to get the information and send it to the office
Near Lakewood, OH 44107
Dan H
Job Details: 07/17/2019
WASHER WHIRLPOOL WTW4900BW0 "Customer complaint that unit was leaking but isn’t now and it makes sounds like its spinning but it’s not, ran diagnostics found f7e5(shifter fault) error code, ran manual test cycle for high speed spin and heavy agitate, unit spins and agitates, beari
Near Amherst, OH 44001
Gabriel P
Job Details: 07/17/2019
DISHWASHER MAYTAG MDB8959SFZ4 "Replace shield whirlpool request me to replace,opt test ok"
Near Kent, OH 44240
Brian M
Job Details: 07/17/2019
REFRIGERATOR MAYTAG MFT2776DEM00 Cc unit wasn’t making ice and of warm temps Found unit to be cooling as normal-1 in freezer 37 in fridge Replaced boards ran test 4 and listened for dual valve movement OP TEST OK
Near Lorain, OH 44055
Gabriel P
Job Details: 07/17/2019
DRYER MAYTAG MGDX655DW2 Noise coming from drum also shipping the paint ordering drum ; ordrng 1 W10899578 (drum)
Near Brook Park, OH 44142
Dan H
Job Details: 07/17/2019
WASHER MAYTAG MVWB765FW2 "Customer complaint that unit did not spin clothes out, ran diagnostics found f7e9(locked rotor) and f0e3(overload) error codes, unit spins, unit agitates, drain pump is working, unable to duplicate the problem , unit is operating as designed"
Near Avon Lake, OH 44012
Corina B
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 CC that there is condensation in the ff and fz. Advised the cust the condensation is normal from the heat. Advised cust to have the shelves in a row. Optest ok.
Near Avon Lake, OH 44012
David R
Job Details: 07/17/2019
REFRIGERATOR KITCHENAID KSCS25INSS00 "Cc unit is hot. Went to back of unit and found condenser fan not running, checked, is bad. Ordering condenser fan motor. ; ordrng 1 W10124096 (fan,motor 115.78), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Parma, OH 44129
David R
Job Details: 07/17/2019
RANGE FRIGIDAIRE FFEF3011LWG "Cc bake and broil not working. Ohmed out elements and they are good. 240v check good going into unit but not when sending out to elements. Ordering control.; ordrng 1 316220722 (overlay,clock (wht) 19.13) and 1 316455400 (clock,timer 122.62), used 1 SHIP
Near North Royalton, OH 44133
Dan H
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Installed new door gaskets, op test good"
Near North Royalton, OH 44133
Dan H
Job Details: 07/17/2019
WASHER MAYTAG MHW5630HW0 "Customer complaint that unit is leaking, ran quick wash cycle, ran test cycle , no leaks observed, found plumbing next to washer leaking (see pic), advised customer that they need a plumber to repair leak, unit is operating as designed"
Near Middleburg Heights, OH 44130
David R
Job Details: 07/17/2019
DRYER KENMORE 110.768861 "Cc of no heat. Found heating element open. Will need element.; ordrng 1 WP4391960 (element 49.85), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Elyria, OH 44035
Corina B
Job Details: 07/17/2019
WASH/DRY COMBO WHIRLPOOL WET4027HW0 "CC that the unit is not unlocking. The control is unresponsive. Disconnect power for 1 minute,did not unlock the lid. Checked the lid lock, good. Will need a new control. the console clip is broken, will need a new console. The Office to order parts. ; o
Near Brook Park, OH 44142
Corey L.
Job Details: 07/17/2019
RANGE GE PB930SFSS "Customer complaint cooktop crack while cooking, confirmed crack to glass cooktop, replaced with part sent, op test good"
Near Bainbridge Township, OH 44023
Brian M
Job Details: 07/17/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Installed nylon washer to hinge upper and lower hinges also shimmed rear of fridge to help level out doors OP TEST OK ; used 4 WP487576 (NYLON SHIMMING WASHER) from stock
Near North Royalton, OH 44133
Dan H
Job Details: 07/17/2019
FREEZER WHIRLPOOL WRF535SWHV00 "Customer complaint of ice build up in freezer section, found freezer section door not sealing at the top, unable to adjust gasket far enough to seal, freezer section door liner is warped, unit needs new freezer section door(bss); ordrng 1 W10919637 (dor
Near North Olmsted, OH 44070
Corina B
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "CC that the unit is freezing food. Checked temps, good. Ran diag passed. Working as designed. Optest ok."
Near Brecksville, OH 44141
Dan H
Job Details: 07/17/2019
DRYER WHIRLPOOL WGD8000DW4 "Customer complaint that unit is burning clothes, temperatures are normal, found coating on vent flaking off, unit needs new air duct; ordrng 1 W11129538 (duct-air)"
Near Kirtland, OH 44094
Joe O
Job Details: 07/17/2019
REFRIGERATOR GE GYE22KSHHSS Cc: freezing food in ff sectionCustomer stated he had dropped the temps and that’s when the issue occurredHe since has raised the temps and refrigerator has been cooling without any more issuesFound unit to be functioning as designedOp test ok
Near Bedford, OH 44146
Dan H
Job Details: 07/17/2019
WASHER MAYTAG MVWB765FC2 "Installed new lid lock, op test good"
Near Parma, OH 44134
Corey L.
Job Details: 07/17/2019
REFRIGERATOR KENMORE 106.7086299 "Replaced fan, op test good"
Near Bainbridge Township, OH 44023
Nicholas F.
Job Details: 07/17/2019
WASHER MAYTAG MVWB865GW0 Installed ui and control ran normal cycle unit filled and washed ran drain and spin unit spun op test good.take core with me for return
Near Madison, OH 44057
Arthur V
Job Details: 07/17/2019
RANGE ADMIRAL A59FN-5TVW-R "Found bake element open on this wall oven. Unit will have to be pulled to repair because the wires do not come out far enough to do from the front.Reschedule at customer request. ; ordrng 1 WPY04000041 (element- b), used 1 SHIPPING (SHIPPING AND HANDLING
Near Newbury Township, OH 44065
Brian M
Job Details: 07/17/2019
REFRIGERATOR WHIRLPOOL WRX988SIBE01 Cc of warm temp in fridge Found fridge to be at 50 and freezer at 4 Ff evap frosted over like a bad defrost Changed defrost mode from adaptive to 8 hours OP TEST OK at this time If issue continues built an estimate for customer of evap fan and thermistor
Near Strongsville, OH 44149
David R
Job Details: 07/17/2019
DISHWASHER WHIRLPOOL WDF560SAFB2 "Replaced pump and motor. Tested, let run through all test mode, heat came on. For best drying advised customer to use hi temp heat and heat dry along with jet dry . Op test ok"
Near Strongsville, OH 44149
David R
Job Details: 07/17/2019
DISHWASHER KITCHENAID KDTE234GPS0 "Replaced parts. Ran service mode all the way through, heater turned on. Advised for best drying use rinse aid plus heat dry and hi temp. Op test ok."
Near Amherst, OH 44001
Gabriel P
Job Details: 07/17/2019
ICEMAKER WHIRLPOOL WRF736SDAW14 "Found error code e2 lost it home position try running test 57 to help it find it home position was not cycling customer will call office for repair in couple of days they want to call whirlpool first estimate only do not order parts till they call and pa