Service History 32 | Freds Appliance

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Westlake, OH 44145

Angel

Job Details: 01/17/2025

"Cc that the dispenser door was not opening. Found seal was coming off and jammed the spring reseated seal and started opening and closing as should. Also customer wanted an estimate for front panel because it was dented. Ga e customer estimate and decided to not continue.; ordrng 1 W11165143 (Panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM0

Near Rocky River, OH 44116

Angel

Job Details: 01/17/2025

Replaced pump tested unit opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG WASHER

Model MHWZ600TW00

Near Cleveland, OH 44109

Angel

Job Details: 01/17/2025

Cc that unit was draining but water will still come in to the unit and overfill. Verified and found that utility tub was clogged up so when the water would drain since the port for the drain on the washer is on the top the water would come right back in to the washer since the utility tub is clogged. Removed drain hose tested unit and worked as should. Customer will have to get utility tub unclogged or add a different drain for the washer opt test good.

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Olmsted Township, OH 44138

Angel

Job Details: 01/17/2025

Cc that unit was not finishing the cycle or working properly. Found unit in flood mode. Canceled it out but it would start doing it again. Ran diagnostics and found Fault code F3E1 pressure system fault and F1E1 control fault. Ordering control board.; ordrng 1 W11608056 (Control board)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ3

Near Garrettsville, OH 44231

Brian M

Job Details: 01/17/2025

Cx unit making noise Found unit running loud during cycle Suspect drain pump but could be noise coming from wash motor Recommend sump; ordrng 1 W11460945 (Pump)

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Rootstown, OH 44272

Corina H

Job Details: 01/17/2025

"CC that the unit is leaking. Confirmed. Found a hairline crack on the tub, right by the drain pump. Will need a new tub, drain pump and gearcase. Office to reschedule appointment. ; ordrng 1 W11219115 (Tub) and 1 W11449840 (Gearcase) and 1 W11399437 (Drain pump)"

We serviced a

WHIRLPOOL DRYER

Model CGM2745FQ0

Near Painesville, OH 44077

Dan

Job Details: 01/17/2025

"Customer complaint that unit is not heating, found gas turned off to unit, turned on, found flame sensor shutting burner off, unit needs new flame sensor ; ordrng 1 WP338906 (Flame sensor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Avon Lake, OH 44012

Marie V

Job Details: 01/16/2025

"Replaced fresh food section light.op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Brook Park, OH 44142

Manny

Job Details: 01/16/2025

"Cc unit over freezing on ff, verified and diffuser not working on step 3 and evap sensor open, advise of parts needed customer stated that per Wpl that the unit will be replaced, explained that I dont make that decision, called TL spoke to Andrew he said that he doesnt see anything about replacing the unit; ordrng 1 W11236851 (diffuser) and 1 W11566892 (Evap harness) and 1 WPW10384183 (thermistor)"

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDW0

Near Parma, OH 44129

Manny

Job Details: 01/16/2025

"Cc unit sounds like a plane, verified and loud bearings noise, unit needs tub assembly, customer will not proceed with the repair ; ordrng 1 WPW10409997 (tub-outer), used 1 1OVRSZ (oversized shipping*), and 1 N/A (Second tech) from stock"

We serviced a

AMANA DRYER

Model NGD4600YQ2

Near Garfield Heights, OH 44125

Manny

Job Details: 01/16/2025

"Cc unit not turning off, stated another company was here and now unit wont turn off automatically, verified and timer no running and harness cut, unit needs harness and timer; ordrng 1 W11043387 (timer) and 1 W10450287 (harns-wire)"

We serviced a

WHIRLPOOL WASHER

Model wtw4816fw2

Near Cleveland, OH 44105

Manny

Job Details: 01/16/2025

"Cc unit not complete cycle, verified and f8e1 for long fill not fill, ran test and hot water valve humming, replaced with TS opt test ok; used 1 W11210459 (VALVE) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4800BQ1

Near Garfield Heights, OH 44125

Mac

Job Details: 01/16/2025

"Found heating element open, open cutoff, and open thermal fuse. Power cord was burned as well. Replaced cord, element, cutoff, and fuse. All heated and tested ok.; used 1 279838 (ELEMENT), 1 3392519 (), and 1 279816 (CUTOFF) from stock"

We serviced a

KENMORE DRYER

Model 110.72842100

Near Brooklyn Heights, OH 44131

Mac

Job Details: 01/16/2025

Replaced motor and blower wheel. All tested ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMW4

Near Parma Heights, OH 44130

Mac

Job Details: 01/16/2025

"Cc control panel damaged and door falling. Installer mounted the dishwasher too close to the mounting bracket and screw. This caused the control panel to scrape against the screw and bracket. Also, the right hinge spring is missing. I lowered the leveling legs and mounted the dishwasher correctly to keep it from hitting the panel. Ordering panel and spring.; ordrng 1 W11612309 (Panel) and 1 WPW10337934 (Spring)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL1

Near Pepper Pike, OH 44124

Joe O

Job Details: 01/16/2025

Installed sump assembly l ran diagnostics test cycle. Op test ok

We serviced a

FRIGIDAIRE DISHWASHER

Model FDSH4501AS4A

Near Mayfield Heights, OH 44124

Braxton D

Job Details: 01/16/2025

Frozen drain line. Defrosted drain line. Ran water until wash motor defrosted.

We serviced a

ELECTROLUX DRYER

Model EFMG627UIW0

Near Shaker Heights, OH 44120

Braxton D

Job Details: 01/16/2025

Vibration coming from motor bearings. Vibration gets worse under heavy load. Pulley and rollers spin freely. No shake on the blower fan. Forgot to add shipping to the quote. ; ordrng 1 5304529782 (Motor)

We serviced a

WHIRLPOOL DRYER

Model WED5830SW0

Near Pepper Pike, OH 44124

Braxton D

Job Details: 01/16/2025

Replaced heating element and bad rollers. Lubricated rollers and cleaned out dryer cabinet and vent. Unit now heats and runs with minimal noise.

We serviced a

KITCHENAID RANGE

Model KFGG500ESS8

Near Mayfield Heights, OH 44124

Braxton D

Job Details: 01/16/2025

"Stack of pans in bottom drawer causing dsi to not properly ignite. Removed pans and explained to client that the pans were getting in the way of the igniter. Calibrated oven +20 degrees, see pics."

We serviced a

FRIGIDAIRE DISHWASHER

Model FDSH4501AS4A

Near Mayfield Heights, OH 44124

Braxton D

Job Details: 01/16/2025

Frozen drain line. Defrosted drain line. Ran water until wash motor defrosted.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS03

Near Mentor, OH 44060

Joe O

Job Details: 01/16/2025

"Cc: not cooling freezer section. Found temps in freezer at 35 degrees, ff at 47 degrees. Found minimal frost on ff and freezer evap. Compressor running hot. Checked pressure in home position. Found 0psi high and low side resting. 40psi running high side, low side 2in vac. Found leak on ff evap. Needs evaporator and compressor; ordrng 1 W11492867 (Evaporator) and 1 8201675 (compressor)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHG2251TF4

Near Mentor, OH 44060

Joe O

Job Details: 01/16/2025

Installed evap fan. Advised customer to monitor. Op test ok

We serviced a

LG REFRIGERATOR

Model LFXC22596S/01

Near Mentor, OH 44060

Joe O

Job Details: 01/16/2025

"Cc: not making ice properly. Found temps in freezer at 15 degrees, ff at 45 degrees. Found compressor excessively hot, and not running. Found all fans are working. Condenser clear. Needs compressor. Cannot find software update for the compressor. Customer does not want to repair at this time; ordrng 1 TCA36811409 (Compressor) and 1 ADH73590310 (Drier), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Chagrin Falls, OH 44022

Corina H

Job Details: 01/16/2025

"CC that there is water leaking in the ff section. Confirmed. Found ice build up on the ff floor. Will need a new cover, water valve and control. ; ordrng 1 W11567408 (Valve) and 1 W11664342 (Control) and 1 W11610999 (Cover) and 1 W11745091 (Drain tube)"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS3

Near Westlake, OH 44145

Angel

Job Details: 01/16/2025

Cc that she thinks oven is not heating properly. Ran a bake to 350* and waited after it was done preheating about 10-15mins took the temperature with temp probe and temps were at 340*. So I calibrated the oven temp tested again and now the temps were between 358*-363*. Recommended customer to test out and monitor.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Willoughby, OH 44094

Joe O

Job Details: 01/16/2025

"Cc: not washing, stains in clothes. Advised customer on clean washer cycle. Found not oils in machine. Advised customer there is nothing in unit that will cause oil stains. Ran auto test. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HC3

Near Eastlake, OH 44095

Joe O

Job Details: 01/16/2025

Cc: off balance. Found unit very well balanced with no load. Ran with bath towels. Customer showed video. Advised in video you can see load not balanced correctly. Could not duplicate issue. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Euclid, OH 44117

Joe O

Job Details: 01/16/2025

Installed roller and pin. Op test ok. Took more pics of floor damage(customer requested).

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Elyria, OH 44035

David R

Job Details: 01/16/2025

"Took pics. Reason why motor isnt working, tub is leaking in back. Giving estimate for tub plus new extra labor needed. Went over the price. Not worth the repair. Customer will get in touch with their warranty. The whole repair with what was previously paid would cost over $1600 and the customer is not willing to pay that much. As of now. I left part with customer, they are calling warranty to see what is going to happen next and will stay in contact with us. ; ordrng 1 W11409866 (Tub assembly), used 1 1OVRSZ (oversized shipping*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ5

Near North Olmsted, OH 44070

David R

Job Details: 01/16/2025

"Cc unit oven not working. No sparks being heard from bake or broil. Went through tech sheet. Shorted module to control. Ordering control, module and igniter ; ordrng 1 W11620680 (Control) and 1 WPW10324262 (Bake ignitor) and 1 W10860916 (Module)"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Berea, OH 44017

David R

Job Details: 01/16/2025

"Cc unit not working on display. Found LOC, explained control lock is on. Turned lock off. Went through test mode. F5E2 error. Ran test mode. All components working, good. Started a load on normal cycle. Good. Op Test Ok."

We serviced a

KITCHENAID RANGE

Model KSDG950ESS2

Near Strongsville, OH 44149

David R

Job Details: 01/16/2025

"Cc unit burning smell, oven not working. Took pic. Burned harness at terminal. Called and spoke to TL. Harness comes with everything needed. Ordering harness and customer buying power cord themselves. ; ordrng 1 W10911851 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Cleveland, OH 44130

David R

Job Details: 01/16/2025

"Cc unit F8E4 error and dispenser. Found leak at valve, took off water line and needed more pipe thread to help secure. Good. Broken dispenser door. Ordering. ; ordrng 1 W11412300 (Dispenser)"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMMF330PBS00

Near North Royalton, OH 44133

David R

Job Details: 01/16/2025

"Cc door not taking commands and control timer will still count down time even if the unit is stopped beforehand. Noticed spring on door switches stuck in as well. Ordering door, UI control and door interlock ; ordrng 1 W11662721 (UI control) and 1 W11593572 (Door, blk stainless) and 1 W11662685 (Interlocks)"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Eaton Township, OH 44044

David R

Job Details: 01/16/2025

Cc not heating properly as of last Saturday 1/11/25 and humming noise as well. Humming coming from motor. Ordering motor and wheel and heater if needed. ; ordrng 1 WP694089 (Wheel) and 1 279827 (Motor) and 1 279838 (Heater)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Oberlin, OH 44074

David R

Job Details: 01/16/2025

"Replaced heater w/ harness, control. Took pic of wires that came out at connection. Tested with new parts. Good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Ashtabula, OH 44004

Dan

Job Details: 01/16/2025

"Customer complaint that water is cloudy, found valve chattering really loud, unit needs new valve; ordrng 1 W11482383 (Valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Aurora, OH 44202

Brian M

Job Details: 01/16/2025

Installed control Advised to watch ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPM1

Near Brooklyn, OH 44144

Mac

Job Details: 01/16/2025

Cc dishwasher is emptying rinse aid into tub every cycle. Dispenser is leaking rinse aid. Ordering new dispenser.; ordrng 1 W11705151 (Dispenser)

We serviced a

WHIRLPOOL WASHER

Model CET9000GQ2

Near Cleveland, OH 44102

Mac

Job Details: 01/16/2025

Cc F27 error/ out of order. Error is for overfill. Unit is not overfilling. The customer does a lot of towels in a short period of time. This may be causing an over sudsing that is causing the same error. Advised to cut back on the soap and to run an empty cycle a few times a week to keep the unit from building up soap. All tested ok after clearing error and running cycle.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ

Near Streetsboro, OH 44241

Brian M

Job Details: 01/16/2025

Installed ice maker ran harvest test Op test ok

We serviced a

LG REFRIGERATOR

Model LMXS28596S01

Near Avon, OH 44011

Mac

Job Details: 01/16/2025

"Cc unit not cooling. Found compressor is running but there is not refrigerant left in the unit. Would need compressor and evaporator. Customer will decide later if to continue with repairs.; ordrng 1 TCA36811409 (Compressor) and 1 ADL73762013 (Evaporator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD708MPS01

Near Independence, OH 44131

Mac

Job Details: 01/16/2025

Met with engineer from Whirlpool. We diagnosed that there is ambient air from out side of the refrigerator being pulled in. Whirlpool will test the new unit to ensure that it will not have the same issues as the current one. We did not replace any parts this visit. I have all of them with me.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Chesterland, OH 44026

Dan

Job Details: 01/16/2025

"Customer complaint that freezer section is not cooling properly, fresh food section temperature is at 43 degrees, freezer section temperature is at 25 degrees, compressor and condenser fan are running, evaporator fans are running, partial frost pattern on freezer section evaporator, unit needs new fresh food section evaporator and filter drier, ran entitlement part are still covered under extended warranty ; ordrng 1 WPW10643261 (Evaporator) and 1 WPW10143759 (Drier)"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Mentor, OH 44060

Dan

Job Details: 01/16/2025

"Customer complaint that unit is grinding, started normal wash cycle, unit filled and began agitating, unit drained, canceled cycle and ran drain and spin cycle, unit spun, no unusual noises heard, found a piece of metal in the floor hitting motor cover when unit is loaded, advised customer to move washer or remove metal from floor, unit is operating as designed"

We serviced a

GE DISHWASHER

Model CDT805P2N1S1

Near Mentor, OH 44060

Dan

Job Details: 01/16/2025

"Installed new drain pump and spray arm hub, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Middlefield, OH 44062

Corina H

Job Details: 01/16/2025

"Replaced the tub, Gearcase, agitator. Ran a calibration. Started a quick cycle. Opt test ng. The pulley and belt are squealing. Replaced the belt and pulley from t/s. Opt test ok. ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS10

Near Mantua, OH 44255

Corina H

Job Details: 01/16/2025

Replaced the gasket and damper. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WFW6605MC1

Near Rootstown, OH 44272

Corina H

Job Details: 01/16/2025

CC that the unit is leaking. Confirmed. Found the drain in the wall is backing up. Advised Cust a plumber needs to be called. Opt test ok.

We serviced a

FRIGIDAIRE FREEZER

Model FPFU19F8WF1

Near Chagrin Falls, OH 44023

Corina H

Job Details: 01/16/2025

CC that the Icemaker stopped working. Confirmed. Temp 5. Icemaker fan is running. Ran diag on Icemaker cycled. Did not fill. Can not test the fill valve due to the unit attached to the refrigerator. Will need an Icemaker and valve. ; ordrng 1 243297610 (Icemaker) and 1 5304520540 (Valve)

We serviced a

GE REFRIGERATOR

Model PWE23KSDDSS

Near Chesterland, OH 44026

Braxton D

Job Details: 01/16/2025

"Replaced condenser fan. Tested refrigerator, fan is now spinning. Refrigerator should take about 24 hours to return to normal."

We serviced a

KITCHENAID RANGE

Model KFGG700ESS1

Near Chagrin Falls, OH 44022

Brian M

Job Details: 01/16/2025

"Cx all of sudden they have flames that are to high Found that with flames on real high flames like air mixture is off Could not determine issue but advised to have gas supply looked at and if it passes then it could be a regulator issue Quote given ; ordrng 1 W10861656 (regulator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA REFRIGERATOR

Model ARB1914CC

Near Mentor, OH 44060

Brian M

Job Details: 01/16/2025

Installed icemaker ran harvest unit filled Advised 72 hours to fill bucket ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Painesville, OH 44077

Brian M

Job Details: 01/16/2025

Installed compressor ran and drier Ran 28 inch vac 20 min waited no change Recharge 56g of r600 Advised to let cool 72 hours

We serviced a

KITCHENAID RANGE

Model KSGB900ESS5

Near Mentor, OH 44060

Dan

Job Details: 01/16/2025

"Customer complaint that oven will not heat passed 260 degrees, found unit set to Celsius, set unit to Fahrenheit, started bake for 350 degrees, oven heated, op test good"

We serviced a

WHIRLPOOL RANGE

Model Wfg540h0as

Near Lakewood, OH 44107

Angel

Job Details: 01/16/2025

Cc that when using the bake igniter will spark but sometimes it will not ignite. Tested and worked but removed cover to get to igniter and noticed it wasnt aligned properly so I adjusted it tested multiple times and it ignited as should. Recommended customer to monitor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT312CZJW00

Near Cleveland, OH 44103

Angel

Job Details: 01/16/2025

Cc that unit is not cooling properly. Verified and noticed that compressor was completely cold and and not running. Also noticed where the refrigerator was plugged into there was a gap in the wall and cold air from outside was coming in and that area was really cold. Customer covered hole and set a small heater to try to warm up the area. Will be ordering inverter because compressor is not kicking on but asked customer to monitor to see if with the heater the fridge starts working.; ordrng 1 W11368891 (Inverter)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Lorain, OH 44052

Marie V

Job Details: 01/16/2025

"Replaced control board , ran calibration and quick wash cycle. All working properly. Op test okBrought core for return"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near North Olmsted, OH 44070

Marie V

Job Details: 01/16/2025

Cc that unit started showing FAE4 after the cycle is done. Dishes are clean but showing code FAE4 . Deleted error code. Checked connection at the bottom is good. Ordering motor assembly.; ordrng 1 W11460945 (Pump motor)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, OH 44111

Marie V

Job Details: 01/16/2025

"Cc that unit is filling up when is supposed to be draining and spinning the cycle. Ran diag error code F0E9 OFF balance paused, tested unit. Found belt is squeaking. Replace from T/S, tested unit and leveled. Op test ok,."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Cleveland, OH 44102

Angel

Job Details: 01/16/2025

Cc that u it is not spinning out clothes correctly. Verified and found gear case leaking and suspension is to bouncy. Ordering parts needed.; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W11481722 (Actuator) and 1 W11130362 (Suspension)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Lakewood, OH 44107

Marie V

Job Details: 01/16/2025

"Cc that the unit had the clothes wet at the end of the cycle, then tried to ran drain and spin but it couldnt it was banging. Stared drain and spin cycle. Ater stared draining out of the unit. Ran diag error code f0e9 off balance paused l explained cust. Unit is Working as designed. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Avon Lake, OH 44012

Marie V

Job Details: 01/16/2025

"Replaced lower harness wire. Ran calibration and auto test. Working properly, no error codes. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW9620HC1

Near Painesville, OH 44077

Jason N

Job Details: 01/15/2025

"Cc unit not finishing rinse cycle Ran diagnostics test cycle, all functions passed. Ran rinse and spin cycle. No issues found, cycle finished. Ran another rinse and spin cycle with clothing load. Unit rinsed load and spun out without issue. Unable to duplicate concern at this time. Advised customer to monitor."

We serviced a

GE WASHER

Model GFW850SPN5RS

Near Avon Lake, OH 44012

Angel

Job Details: 01/15/2025

"Cc that unit is not draining and he already checked the drain catch and it was clean. Tested unit myself and drain pump is not running. Took apart unit got to drain pump and nothing blocking it or jammed. Checked power good. Will need drain pump replaced.; ordrng 1 WH11X29539 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611LBB

Near Lorain, OH 44053

Marie V

Job Details: 01/15/2025

"Cc that water dispenser is not working, but ice still working and filter is stuck . Confirmed . Tested water dispenser, no water coming in on the door. Can hear water valve humming. Used pad on floor and pulled out unit, checked water coming in, good water pressure. Found water valve started dripping some water to floor. Showed cust . Unit will need new water valve. Also removed filter head and tested the water. When pressing pad, water comes out of the lines. Filter head is not spring is not working. Will need new filter head and water valve. Cust will call back if he decides to continue ; ordrng 1 242009602 (Base filter) and 1 242252702 (Water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JJW2827LL01

Near Chagrin Falls, OH 44022

Corina H

Job Details: 01/15/2025

Replaced the fans and control. Tested. Opt test

We serviced a

MAYTAG WASHER

Model MVW5435PW1

Near Chagrin Falls, OH 44022

Corina H

Job Details: 01/15/2025

"Cust showed a pop. CC that there is no hot water coming in. Ran an auto test, hot water came in. Found the cold water line leak. Replaced the water line that customer supplied. Started a delicate, normal and white on hot. Hot coming in. Opt test ok."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Lorain, OH 44055

David R

Job Details: 01/15/2025

"Cc unit not draining sometimes or spinning, motor noise. Drain pump constant. Ordering pump, control and harness. ; ordrng 1 W11448788 (Harness) and 1 W11603811 (Control) and 1 W10919003 (Drain pump)"

We serviced a

MAYTAG WASHER

Model MVW5435PW1

Near Lorain, OH 44052

Marie V

Job Details: 01/15/2025

"Cc that the unit is not filling up with enough water and it starts to agitate. Stared unit, check settings, extra power on . Explains cust this will start washing at lowers water lever o boost washing. Turned off if not washing clothes that need to be agitated sooner. U it is working properly. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Seven Hills, OH 44131

Mac

Job Details: 01/15/2025

Made sure bottom bolt was tightened. Ran factory reset and all calibration tests. Ran automatic cycle as well. All tested ok.

We serviced a

WHIRLPOOL DRYER

Model WED6150PW0

Near North Olmsted, OH 44070

David R

Job Details: 01/15/2025

Replaced repair kit. Also tightened all screws inside cabinets. Tested. Good. Op Test Ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Solon, OH 44139

Corina H

Job Details: 01/15/2025

"CC that the unit is moving and does not finish a cycle. Ran diag no error codes. Found the lid is cracked. The hot water was turned off. The suspension rods are good. No oil leaking underneath. Started a normal cycle, finished. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB06

Near Westlake, OH 44145

Mac

Job Details: 01/15/2025

Installed both pieces of mastic on top and bottom of compressor like advised by tech line. This did not change the noise the compressor is making. Allowed time for pressures to equalize and compressor to turn back on.There is nothing that we can repair or replace to change the noise of the compressor running. Advised customer to contact the manufacturer if they are still unhappy.

We serviced a

KITCHENAID RANGE

Model KFEG500EWH0

Near Avon, OH 44011

Marie V

Job Details: 01/15/2025

"Cc that the handle is broken and that the temp in oven is low. Unit vent trim is broken. Ordering part. Preheated oven to 350. High was 398 and 316. Avg 358. Unit is heating up good. I had removed bottom cover and recommended to remove or cut it at correct size, that can prevent heat for circulating in the oven. Temps are correct at this point ordering trim; ordrng 1 WPW10335331 (Trim vent)"

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS00

Near Westlake, OH 44145

Angel

Job Details: 01/15/2025

"Replaced magnetron, capacitor and diode. Tested unit opt test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Middleburg Heights, OH 44130

Mac

Job Details: 01/15/2025

"Arrived at home and bin was full of ice and cooling properly all food in freezer frozen. Took apart freezer and got evaporator and noticed it full of frost plus some excessive frost on the corners. Called BJ and sent him a picture of frost pattern and agreed that its not a sealed system issue, more like a control and harness issue. Explained to customers the issue and decided they will call Whirlpool to see if they can get a concession for parts at least. ; ordrng 1 WPW10675033 (Control board) and 1 W11575358 (Fan/harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV04

Near Fairview Park, OH 44126

David R

Job Details: 01/15/2025

Cc unit not cooling. Asked if heard any weird noises or grinding. Noise from compressor. Sealed system issue. Will need to replaced compressor. All sealed system 60 month warranty. Customer paid svc. ** 3 count. ; ordrng 1 W11574734 (Compressor) and 2 W11504445 (Fitting)s and 2 W11504415 (Fitting)s and 2 W11504432 (Fitting)s and 2 W11504433 (Fitting)s and 1 W11504431 (Fitting) and 2 W11506621 (Fitting)s and 1 W11506635 (Coupler)

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Parma, OH 44134

David R

Job Details: 01/15/2025

"CcF2E1, F2E2. TL said to replaced both UI and main control. Also ordering power cord because of arching damage. Polarity to outlet are good. ; ordrng 1 W11478526 (UI) and 1 W11687817 (Main control) and 1 W11551294 (Power cord)"

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Parma, OH 44130

David R

Job Details: 01/15/2025

"Cc rattling noise. Confirmed, as soon as dryer comes on into cycle. Sounds like it is coming right from motor area. Would replaced motor and wheel, plus dryer kit as well. ; ordrng 1 W11364931 (Motor) and 1 WP697772 (Blower Wheel) and 1 4392067 (Dryer kit)"

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near North Royalton, OH 44133

David R

Job Details: 01/15/2025

"Replaced middle burner, knobs, bottom igniter, control, valves check good. Ran unit, 350* heating and cycling properly. Good. All burners lighting and working. Advised customer of cleaning under burners. Unit is good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Cleveland, OH 44109

Bill

Job Details: 01/15/2025

"Cc making noise, confirmed cc. Found bolt for motor loose, removed bolt added blue lock tight to threads. Inserted bolt and tightened, tested opt test good."

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Cleveland, OH 44109

Bill

Job Details: 01/15/2025

"Cc timer jumping and unit making noise, confirmed cc. Noise is a broken blower wheel, ordered new blower wheel. Follow up scheduled for 1/17. Explained to customer how the moisture sensor strips will change the time on the display.; ordrng 1 WP697772 (Blower wheel)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Cleveland, OH 44113

Bill

Job Details: 01/15/2025

"Cc not making ice, confirmed cc. Temps in icebox at 3 deg, thermistor tested in range, tested ice machine function passed. Tested supply heater, passed. Tested duel valve, would hear a clunk then it would show ff on display. (Assuming its for functional failure.) ordered new duel valve. Follow up scheduled for 1/21; ordrng 1 W11535162 (Duel valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Cleveland, OH 44103

Bill

Job Details: 01/15/2025

"Replaced sump and control, tested unit filled with water then triggered fae4 diverter cant find position, reordered new sump, along with sensor and wiring harness. Office to follow up as sump and harness are out of stock.; ordrng 1 W11680075 (Sump) and 1 W11410464 (Sensor) and 1 W11726283 (Harness)"

We serviced a

GE WASHER

Model GTW335ASN2WW

Near Ashtabula, OH 44004

Dan

Job Details: 01/15/2025

"Customer complaint that unit is not spinning, ran drain and spin cycle, drain pump is working, unit spun, suspension is good, repeated drain and spin cycle with same results, unit is operating as designed"

We serviced a

LG REFRIGERATOR

Model LRFOC2606S/00

Near Conneaut, OH 44030

Dan

Job Details: 01/15/2025

"Customer complaint that both ice makers are not working, found fresh food section ice maker turned off, turned on , ice maker cycled and filled, freezer section ice maker only works during test cycle, unit needs new ice maker ; ordrng 1 AEQ72909605 (Frz ic m), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Middlefield, OH 44062

Dan

Job Details: 01/15/2025

"Customer complaint that unit is not making ice, confirmed, found fill tube frozen, fill tube heater is working, valve is seeping, unit needs new valve; ordrng 1 WPW10341329 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model GYE22GYNBFS

Near Geneva, OH 44041

Dan

Job Details: 01/15/2025

"Customer complaint that freezer section drawers will not go back in, reinstalled drawers, found some parts to drawer/track system missing, unit needs new gear connectors; ordrng 2 WR02X13631 (Connector)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Mentor, OH 44060

Jason N

Job Details: 01/15/2025

"Cc until running all night, draining but not washingRan diagnostics, found code 8-4 for overflow. Checked under unit, found some residual water in leak tray. Customer stated he had a contractor out before us and he fixed a leak on the inlet connection. Advised customer if inlet was leaking, this would set an overflow fault and the unit will continue to drain until water is removed from tray. Cleared code and ran test cycle, all functions passed. Started normal cycle, let run for 20 min. No faults, no leaks. Unit is working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Streetsboro, OH 44241

Corina H

Job Details: 01/15/2025

"CC that the unit will stop mid cycle and turn off. Ran diag 4-3 wash motor not running. Checked power at the control, 0 volts. Will need a new control, pump and motor. ; ordrng 1 W11613479 (Pump and motor) and 1 W11637581 (Control)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ16

Near Kent, OH 44240

Corina H

Job Details: 01/15/2025

CC that the screw hole for the center ladder is not tight. Confirmed. The screw just keeps spinning. Can tell the screw hole is stripped. Called t/l unit is non repairable.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH09

Near Kent, OH 44240

Corina H

Job Details: 01/15/2025

CC that there is a noise. Confirmed. Advised Cust the noise is the compressor pushing refrigerant through the lines. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS08

Near Chesterland, OH 44026

Corina H

Job Details: 01/15/2025

"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 1.9 oz r600aunit cooling, pressures good, op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Rocky River, OH 44116

Marie V

Job Details: 01/15/2025

"Replaced water valve and spray arms, tested unit had to adjust water coming in to unit, pressure too stong. No leaking. Op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Bay Village, OH 44140

Marie V

Job Details: 01/15/2025

"Cc that the side braket on unit is not attached to the unit and the unit moves, it has been adjusted previously but keeps coming off. Confirmed issue. Replaced brackets leveled unit. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Brook Park, OH 44142

Manny

Job Details: 01/15/2025

"Replaced motor, belt, pulley, and rollers, opt testok"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Seven Hills, OH 44131

Manny

Job Details: 01/15/2025

"Cc unit leaves marks on clothing, verified and and oil on the Gearcase, and basket leaking from the ring, ordering basket and gearcase ; ordrng 1 W11513243 (Basket) and 1 W11449840 (Gearcase)"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Cleveland, OH 44109

Manny

Job Details: 01/15/2025

"Cc unit not draining, verified and no codes, but the hose tied to the sink and unit on a wooden platform and shaking, unit working as designed."

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