LAURA - Cleveland, OH
We were scheduled quickly and service was excellent. Price was very fair.
Polite and professional
JOANNE - Lakewood, OH
Repairman was neat, courteous and advised me of my problem. Honest about it.
RENEE - Andover, OH
I was very satisfied with the visit
CONNIE - Elyria, OH
Great service and on time
FRAN - North Ridgeville, OH
Techs were very polite and answered my questions.
KIAIRRA - Garfield Heights, OH
She was a kind Woman.
KATHLEEN - Chagrin Falls, OH
RANEESHA - Mentor, OH
MARY - Mogadore, OH
Great service most informative
JACKIE - Maple Heights, OH
She did much, much better than the guy who came the first time.
Did. Of maint
INDEPENDENT - Olmsted Falls, OH
NICOLE - Burton, OH
The service was excellent and the lady that was their was very knowledgeable and courteous and polite. I would recommend u guys to anyone
DELORIS - Jefferson, OH
I greatly appreciate the timely fashion in which my repairman managed to take care of my problem with my washer. He was professional and knowledgeable in the repair. He was also very courteous.
great quick service
CHARLENE - Avon Lake, OH
they had an opening so came sooner than expected, they had the parts on the truck and finished the repair in one trip
PAUL - Rocky River, OH
Very prompt And professional tech was polit courteous and efficient
GREG - Middleburg Heights, OH
courteous,understanding & explanation of problem.
Great Service, helped get warranty coverage of defective part
JOHN - Lakewood, OH
Very professional. Found problem that local appliance repairman could not find.
RICHARD - Painesville, OH
CORINA FIXED OUR PROBLEM VERY QUICKLY. SHE WAS VERY COURTEOUS AND PROFESSIONAL.
Ahead of schedule and completed in one visit!
LANI - Willoughby, OH
KEVIN - Solon, OH
CYNTHIA - Strongsville, OH
Great service right on time
ROBERT - Parma Heights, OH
Great Service, Nice people
TERRY - Avon Lake, OH
Very Impressed with Scheduling and thoroughness
LAUREN - Columbia Station, OH
JOAN - Ashtabula, OH
Easy to make appointment online. Great customer service
Carolyn & Don Rogers - North Olmsted, OH
Mack & Gabriel replaced wiring harnesses on our Kitchenaid microwave (13 months old). They were Knowledgeable, polite & explained what they were doing. Excellent service & excellent workers. Very pleased.
CATHLEEN - Avon Lake, OH
All Around Great Company
PATRICE - Bratenahl, OH
Corina did a great job getting my difficult dishwasher back on track. Professional, capable, pleasant!
DAVID - Berea, OH
Great service. Very knowledgeable
Professional and knowledgeable!
GARY - Chardon, OH
Very impressed with the service and the solution! This was a warranty repair and I am pleased with the responsiveness.
GARY - Euclid, OH
Couldnt have had a nicer gentleman or better experience Ultimate professionalism
Great service thanks!
NICK/PHYLLIS - Geneva, OH
RITA - Maple Heights, OH
Excellent quality service
ROBERT - University Heights, OH
The technician was knowledgeable, knew right away what needed to be done, ordered the necessary parts, and upon arriving to do the install of the new parts completed the job in a timely and quality manner. Everything one would want in a repair service.
MLC - Rocky River, OH
On time. Efficient. Very reliable. Great communication. Goes above and beyond to ensure quality and a well thought out repair. This is the best appliance repair company that I have had. I got them through Lowe’s home warranty. Lowe’s should use them as much as they can.
mary - Mayfield Heights, OH
The best service ever.
CAROLE - Westlake, OH
Same day service for my fridge was awesome.They were very professional and fixed it right away. Thank you for the excellent service. I will sure tell my friends and family about FREDS great service! Thanks again!
Technicians Mac and Gabriel were professional and courteous - thanks for the great service!
JAMES - Amherst, OH
PAUL - Westlake, OH
checked problems out and informed us of the problem. waiting on my wife to make her decision on fix or scrap.
RYAN - Aurora, OH
Fixed my problem quickly and efficiently.
Very polite technicians
ANGELO - Willoughby, OH
ROSE - Lorain, OH
Fred's employees are polite as well as professional.
DAVE - Gates Mills, OH
Best service I’ve ever had!
CYNTHIA - Strongsville, OH
The staff at Fred’s are very friendly, knowledgeable and professional. I appreciated the reminder calls when the repairman was going to arrive; they have a great system. The first visit he found the problem with my wash machine and ordered parts that arrived within 2 days. He was back right after that to fix it. He scheduled me as the last call for the day to accommadate my schedule, which is exactly what happened. I would highly recommend Fred’s to anyone looking for the perfect company for repairs.
LISA - Avon, OH
Response from Fred's Appliance Service:
Hello Lisa! Thank you for your review. We're very sorry you felt you received less than stellar service. We reached out to you via telephone on 3/6, and we didn't seem to be able to connect. Please give us a call at 888-453-7337 or email firstname.lastname@example.org. We will be ready to figure out a solution! Thank you -The Fred's Team
MARTHA - Ashtabula, OH
Andy did a terrific, professional Job with my repair. He was quick to find and repair my water leak. He is very pleasant and explained the problem to me.
JACK - Lakewood, OH
Dan did a great job of identifying and fixing the problem with our dishwasher very quickly.
Good Service,and the price was right!
SANDY - Brooklyn, OH
Chad was on time.He was a very nice guy.Chad explained what the problem was and fixed it.The price for his service was reasonable.I would recommend Fred's Appliance to my friends and family.
RALPH - Avon, OH
MARY - Ashtabula, OH
oswaldo - Lorain, OH
awesome techs and very respectful
DEANNA - Mentor, OH
Excellent service. Very knowledgable and friendly.
WILAM - Lorain, OH
It was good
ALEX - Parma Heights, OH
KRISTINA - Mentor, OH
Technician arrived as expected and was knowledgeable
KIM - South Amherst, OH
RYAN - North Ridgeville, OH
Aldona - North Ridgeville, OH
Mack was quick and efficient. Diagnosed the problem quickly and took care of the situation. Loved the tracking system day of service.
GREAT SERVICE, EXCELLENT PRESENTATION,INFORMATION
RITA - Fairview Park, OH
Professional and knowledgeable service
BARBARA - Mentor, OH
Brian Brocco is an asset to the company. He is knowledgeable, prompt and does the repairs in a timely manner. He made sure my dishwasher was running smoothly before he left. I appreciate a repair person who is thorough.
Fast and Courteous Service
MARTIN - North Olmsted, OH
We're very please with the service we received from Fred's Appliance Service.
Knowledgable and Professional Technician
ANNA - South Euclid, OH
Technician did all that he could. My issue still remains, but it is due to poor product design--something I will discuss with the manufacturer directly. Technician was able to fix another fridge related issue I was having. Very knowledgeable on appliances.
GREAT PROFESSIONAL SERVICE!
JAMES & TERESA - Cleveland, OH
WE WERE UNDER WARRANTY. PRICE N/A WE WOULD RECOMMEND FRED'S APPLIANCE SERVICE TO OTHERS.
Fixed dish washer
NANCY - Ashtabula, OH
All around excellence!
PATRICE - Bratenahl, OH
Corina was so impressive with her knowledge, professionalism, courtesy and timeliness of getting the job done. What a pleasant surprise to have a woman doing this job and so well.
EDWARD - Cleveland, OH
Great job once again
ronald - Seven Hills, OH
Always worked around my schedule. Good experience thanks
MELVIN - Cleveland, OH
LAURA - North Ridgeville, OH
On time, very professional and very nice!
NADIJA - Broadview Heights, OH
Cost is n/a, appliance is under warranty.
MARTHA - Chagrin Falls, OH
Good service and friendly personality.
LARRY - Conneaut, OH
LINDA - Mayfield Heights, OH
He was on time professional and fixed it and also Very helpful in answering my questions
JAMES - Parma Heights, OH
JEWEL - Cleveland, OH
The technician, Corey was a very pleasant person and helpful. It was a minor part replacement to our maytag washing machine, and my husband and I was glad Corey was our technician. The women I talked to at Fred’s Appliance were very helpful and pleasant. I would recommend this repair service company.
GEORGETTE - Cleveland, OH
ANDRE - Rocky River, OH
Not a cool experience.
MARSHBERRY - Woodmere, OH
This service had to be pushed back for over a month. Sometimes the tech didn't show up when scheduled. Other times he didn't seem to be knowledgeable about how to repair the ice maker.
Response from Fred's Appliance Service:
Hello Marshberry! Thank you for your note. Unfortunately, this ice machine got the best of us. Sometimes, things just don't go as planned. We're very sorry for the troubles! -The Fred's Team
service was very good
LADONNA - Painesville, OH
10 out of 10
GEORGE - Conneaut, OH
Great service, knowledgable and professional technition.
KARL - Kirtland, OH
Corina did a great job in repairing our refrigerator. She arrived on time, completed the repairs in a professional manner, and was a pleasure to be around. Thanks
DIANE - Chagrin Falls, OH
Fantastic Fred's Team
PETER - Willowick, OH
The Team from Fred' was on time, kind, effecit, through. H explained what he did and provided help full ways to maintain our machine. Fred's will will be my first call for honest,dependable service
STEPHANIE - Willoughby, OH
Great service, even better communication
RONALD - Rocky River, OH
keeps customer advised of arrival time, determined issue was not due to manufacturer but installation. Made recommendations which were clear and easy to understand.
GERTRUDE - Cleveland, OH
She was very helpful..
Skilled,friendly,clean,very happy with service.
WILLIAM scott - North Olmsted, OH
gina - Mentor, OH
MAUREEN - Cleveland, OH
Felt a little silly. He said there was no problem. Oven pops a lot this is the burner igniter. All the time noise but glad no real problem. We will see
RHONDA - Kent, OH
Very polite, on time and extremely helpful.
connie - Geneva, OH
A bit PRICEY! He was here less than 20 minutes and servicing was over $300! TOO PRICEY!
Response from Fred's Appliance Service:
Hello Connie! Thank you for your note. We know sometimes prices are high. These is in direct result of the cost of parts. We do not set the pricing on parts. These prices are set by the manufacturer. I wish we had better control over cost of parts. Thanks for your note! -The Fred's Team. (PS--you may want to contact Maytag directly at 800-253-1301 to voice your concern. They do listen to their customers)
MARLEEN - Gates Mills, OH
When the job was completed I felt confident the problem was resolved.
Professional and Efficient
Bob - Westlake, OH
Brian from Fred's Appliance did a great job. Arrived on time and took care of the problem in short course. Live technology Fred's uses to schedule and remind customers of service calls..... A-1
marilyn - Beachwood, OH
Rep wee but could nt figurairman got right to work and found our problem!
MIRIAM - Parma, OH
We had been finding a water puddle on our kitchen floor everyday when we came home. It was near our stove but we knew the stove could not be the problem. The refrigerator was also near the puddle, but we could not find any stream coming from it, but the repairman discovered right away that the refrigerator actually was the problem and was able to fix it right away!
on time, customer oriented
RAYMOND - Painesville, OH
Very polite and industrious. Explained procedures and parts very well.
MARILYN - Mentor, OH
norman - Beachwood, OH
Good Service. Very nice tech. Totally satisfied.
hobart - LaGrange, OH
Very good service, on time, knowledgeable, curtious, would call again for service❗️
ellen - Rocky River, OH
late arrival but otherwise good service
ronald - Strongsville, OH
DANIEL - Westlake, OH
Great service from Brian. He explained the problem clearly. Warranty repair, no charge.
Great service! Love how you can track the driver
SUSAN - Westlake, OH
SHAWN - Parma, OH
Excellent customer service!
BELINDA - East Cleveland, OH
Dan was great help me know the refrigerator better
Great Friendly Service
JOAN - Andover, OH
Very friendly and helpful
nathan - Cleveland Heights, OH
Arrived on time-excel. apperance-- with tools and parts
richard - Jefferson, OH
He would be welcome in our home to work again
richard - Chagrin Falls, OH
Service technicians are all very polite and respectful
robert - Mayfield Heights, OH
manuela - Cleveland, OH
Great service, very friendly and knowledgeable.
richard - Lorain, OH
john - Cleveland, OH
The team was responsive from calls about scheduling to the amazing staff that came out to fix the dishwasher. It is more like a whole new dishwasher!! I loved the tracker for the service team it made planning so much easier
aileen - Bay Village, OH
marleen - Novelty, OH
It was great!
Fred's is great.
john - Avon Lake, OH
They did the work quickly and professionally. Fred's is the Best!
Washing machine repair - warranty
martha - Euclid, OH
JEROLD - Chagrin Falls, OH
Response from Fred's Appliance Service:
Hello Jerold! Very sorry for the continued trouble with your refrigerator. We have you back on the schedule, and we will get this issue resolved for you. Thank you! -The Fred's Team
SUE - Painesville, OH
Art was so nice and did a great job on our repair.
wendy - Maple Heights, OH
Service technician Corey was very professional- couldn’t find a problem-but left me feeling much safer using my washer. Really wish I knew why it smelled like burning rubber during spin cycle though. It doesn’t smell like that now.
sheryl - Willoughby, OH
I am very satisfied with service from 1st phone call to the completed repairs . This repair was under warranty from the manufacturer so I’m not sure about their pricing but I would use them again if the need arises.
kathleen - North Ridgeville, OH
Great service and knowledge of repair
Great servicemen that did a awesome job
shawn - Lorain, OH
Fred's did a awesome job servicing my appliance.
david - Broadview Heights, OH
Chad is an excellent tech. We also love your tech tracker feature
deb - Solon, OH
We called Fred's Appliance because our ice machine on our refrigerator was not working. The repairman came out and said we needed a part which he would order. He turned off the ice maker and said everything would be ok until he got back a few days later. Here he caused our entire refrigerator and freezer to go out and all food spoiled. We returned home to a disaster of a warm refrigerator and spoiled food when all we originally had wrong was an ice maker that did not work. Never once did the repairman say that the refrigerator could go out.
Response from Fred's Appliance Service:
Hello Deb, Thank you for your note. We will be calling you shortly to discuss. Thank you -The Fred's Team
Very good service on repair.
michael - Madison, OH
wanda - Lorain, OH
Great Service Techs, Communications
DOUGLAS - Ashtabula, OH
Service Techs were great and office called frequently to update while waiting for parts to arrive.
Anonymous - Rocky River, OH
Our problem with the fridge's noise was resolved immediately. The technician was very knowledgeable and showed up on time. I was given a time window between 1pm-4pm...technician called 10 minutes before arrival around 2:20pm,
really great technician
DAVID - Brooklyn, OH
DANITA - Mentor, OH
thomas - Geneva, OH
Dishwasher only three years old. Took two visits, but Art stayed with it Two hours and got it all up and running! Very
CATHERINE - Kirtland, OH
Very knowledgeable and stayed with diagnostics step by step. So appreciate!
kenneth - Amherst, OH
very good service
ROBERT - Chagrin Falls, OH
JACQUELINE - Kent, OH
Had to call another tech out that same day who knew exactly was wrong and ordering parts. Pretty simple igniter issue and my complaints regarding inconsistent operation is notorious of this igniter fail. A total waste of time and money!
Response from Fred's Appliance Service:
Hello Jacqueline! Very sorry for continued troubles. I've reviewed your job record, and nothing seems awry. We will gladly come back out to further address any issues you may have. Feel free to email email@example.com or call 888-453-7337. We're here to help! Thank you -The Fred's Team
MARYGRACE - Burton, OH
I'd recommend to all my friends
KELLEY - Westlake, OH
Fast and efficient. You can send Mac here any time. Knows his stuff !
Great service as always
john - Wellington, OH
ARDA - Beachwood, OH
The service couldn't have been better.
HERB - Rocky River, OH
He and his trainee, also Brian, made every effort to duplicate the problem, but it would not occur. The buzzer has been fine.
CAROLE - Elyria, OH
Was treated very nice. Give him a raise!
D - Avon, OH
Our technician shared with me what was done in a professional way that I was able to understand. He went out of his way to take care of the problem. I would ask for Paul if I should have any future problems.
Good service company
SHANNON - LaGrange, OH
PATRICIA - Mentor, OH
The technician was knowledgeable, professional, and willing to answer all my questions. My service was under warranty so cost to me was not an issue.
GAIL - Brook Park, OH
Tech arrived on time and was very helpful.
Would have been nice to have the problem explained or written down in its entirety.
JASON - Cleveland, OH
Response from Fred's Appliance Service:
Hi Jason! Thank you for your note. The original technician, Mac, will be calling you shortly to discuss. Thank you! -The Fred's Team
SCOTT - Madison, OH
JOHN - Garfield Heights, OH
A great job as before when you have had a service call here thanks
ANNA - Chagrin Falls, OH
Great service from customer to the technician...they fixed my year old oven
nyla - Austinburg, OH
My oven would not heat up. Jeff my service technicians was friendly, knowledgeable, and timely. Even with the delays if parts they did a great job when the parts came in. The front desk that schedules your appointments was amazing they were very helpful when they realized the part had not arrived in my scheduled service date. They rescheduled me for the next day. I would highly recommend them for the service they provide.
david - Lorain, OH
Knowledgeable and professional workers
MARINANNE - Brecksville, OH
Fred's is the greatest!
JAY - Highland Heights, OH
The Fred's appliance repair team again went the extra mile in repairing our double oven. We have had appliance repairs done by Fred's over the years and we feel quite safe in their hands. As we all are aware, appliances are not made nearly as well as they were 20 or 30 years ago, so a service that is as reliable and skillful as the Fred's team is mandatory. We now buy appliances that Fred's will service since we like how they can help us out. Robert, one of Fred's technicians is quite special. If there is an issue with one of the appliances that they service, he will figure out how to fix it. He and other Fred's team members are also always respectful of your home and try not to cause collateral damage or make a mess. Fred's team is the greatest.
Very Good Service
richard - Painesville, OH
mary - Eastlake, OH
Friendly and fixed quickly
tom - Columbia Station, OH
It was great service and a great repair person
JANICE - Bay Village, OH
Nice and efficient
JEANETTE - Parma Heights, OH
KIMBERLY - Chagrin Falls, OH
The team came and were very quick and precise and I have a working dishwasher! It was coverend under a home warranty, so I don't know how much the actual service was, outside of my co-pay.
PAMELA - Eastlake, OH
The technician that came out was courteous and professional and she did her job well
Timely response, honest feedback and clear next step guidance was delivered.
Haig - Avon Lake, OH
Great overall experience with no delays or hassles.
JUDY - Solon, OH
SALLY - Lakewood, OH
Brian was fantastic. We have had excellent service from Fred's both times that our Whirlpool appliances have been serviced. The communication is great with being able to track the tech prior to your appointment. You have excellent customer service in place. Thank you
Need more service
SALLY - Westlake, OH
Response from Fred's Appliance Service:
Good Morning Sally! Thanks for your note. Very sorry for the continued troubles. We have you back on the schedule to get your problem resolved. Thank you! -The Fred's Team
professional and knowledgeable
MICHAEL - Aurora, OH
represents your company well.
Terry - Bay Village, OH
AL - Gates Mills, OH
Corina was very professional and knowledgeable. She answered all of my questions and informed me about things I did not know about the refrigerator. She's a keeper because she loves her job and it shows.
DAKOTA - Orwell, OH
Tim was very helpful and informative. He explained everything for me and was professional and courteous throughout the visit.
very knowledgeable, competent and professional
ALICE - Newbury Township, OH
jake - Avon, OH
IRENA - Madison, OH
Corina was great and professional.
MARCO - Olmsted Township, OH
VIRGINIA - Aurora, OH
david - Ashtabula, OH
anne - Mentor, OH
The service man you sent was great. He was just a really nice man and seemed to know what he was doing
larry - Maple Heights, OH
JOANN - Cleveland, OH
Service on my washer was excellent. The 2 gentleman were professional and courteous.
Great Service !!
josephine - Garfield Heights, OH
CHRISTPHOR - Parma, OH
Tech was very polite and efficient
Alixe - Lakewood, OH
It was efficient and quick service with sympathetic guys. They just forgot to tell me that I was supposed to receive pieces for them and I could have thrown them away...!
CAREY - Madison, OH
Appointment time not even close both times scheduled. Over a week to finish the job and for the price and headache could have gotten a new dryer.
Response from Fred's Appliance Service:
Hello Carey! Thank you for your note. It was good talking with you. We hope that we addressed all of your concerns. We're here if you need us! -The Fred's Team
BHANU - Reminderville, OH
JACK - Chagrin Falls, OH
The technician was cordial, very experienced and did an outstanding job! I will continue doing business with Fred’s appliances because of the quality of its people.
wesley - Elyria, OH
Guys were great. Professional and exactly who you would want representing you.
great service and great repair person
TEARSEA - Mayfield Heights, OH
very timely and courteous people working for this company
REGINALD - Mantua, OH
The service man did an excellent job explaining to me how I can get the best performance from my washing machine. I still do not agree with the design of this Maytag washing machine however I'll follow his advice and make do. Marie Davis
JOHN - Brook Park, OH
SCOTT - Bay Village, OH
Guys were professional and answered any questions i had. I would recommend their services.
DANIEL E - Maple Heights, OH
ROBERTA - Solon, OH
Absolutely great. !!
shirley - Ashtabula, OH
They did a nice job! They waited to make sure it worked!
dori - Sheffield Lake, OH
ANN - Ravenna, OH
KATHY - Chagrin Falls, OH
Service technician was pleasant and completed the repair thoroughly
thomas - Westlake, OH
I was very pleased with the service men that repaired my dishwasher.
kim - North Ridgeville, OH
2 men each time came out all were very polite and professional. I will use your service again
Didn’t fix our problem
JKB - Brecksville, OH
We had intermittent issues with our gas oven, and the individual made two repairs, and tested it (once or twice I suppose) but it failed to light again the second time I tried to use it after he left. I called back and now I need to go through whirlpool again to schedule. What a pain. It should have been fixed properly the first time.
Response from Fred's Appliance Service:
Good Morning! Thank you for your review. We're sorry we didn't get it right the first time. With regret, it's Whirpool's policy that you have to contact them directly as the end user to setup another service call when it's under their warranty. It was good talking with you, and we will be sure to get this problem addressed for you. Thank you! -The Fred's Team
Great service!!! REALLY
BARBARA - Willoughby, OH
JOHN - Parma, OH
The job was accomplished in a professional and efficient manner.
WASHER MAYTAG MHW6630HW0 Installed control. Ran test cycle. Op test ok
REFRIGERATOR JENN-AIR JCD2297KEY "Wrong air damper ordered, ordering correct air damper; ordrng 1 WP67006249 (damper- co)"
RANGE JENN-AIR JDS9860AAP Installed control and oven probe. Ran test bake to 400. Op test ok
REFRIGERATOR WHIRLPOOL WRT316SFDM01 "The unit s not cooling the compressor is running not heat transfer or frost the unit needs a compressor and evap est only ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Cc: burning wire smell, frozen fill tube, ui keeps changing to CelsiusOhmed out heater found heater at 69 ohms. Ran heater test found heater receiving 12.3vdc. Spoke with BJ. He stated to call whirlpool to see if the fill tube being at 69 ohms was an issue. And ask about replacing control and ui for the ui switching back to celsius contantly. Called whirlpool tech line spoke with Austin, he stated the front interface controls the fill tube, he also stated that With the inter door ui continuously switching back to Celsius it may be causing an interference somehow. He stated to start by changing the side ui. Needs side ui. Customer does not want to repair at this time"
WASHER WHIRLPOOL WTW6300WW0 "Could not remove the basket from the tub. The basket would lift so far then get stuck. Tried using detergent and water to loosen the basket up. Called BJ and said two techs could remove the basket. Cust decided to buy new, due to the rust on the inside of the washer and age."
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Installed new door handle, op test good"
DISHWASHER KITCHENAID KUDS30IXBL4 "Installed new user interface , op test good"
FREEZER UPRIGHT FRIGIDAIRE FKFH21F7HWA "Cc not cooling and door alarm. Customer said something happened with cooling last summer and never used it since, she had it plugged in since 5/13/20. Temp is reading -6 through -8. Cooling properly. Found door switch broken. Gave estimate to customer, do not order parts ; ordrng 1 297243800 (switch), used 1 SHIPPING (shipping and handling) from stock"
WASHER MAYTAG MVWB765FW3 "Cc unit leaking and not spinning outCustomer states it’s under warranty, Maytag told him to call us. Showed pop"
RANGE WHIRLPOOL KSEB900ESS0 Replaced part. Tested back on 350*. Good. Op test ok
DISHWASHER KITCHENAID KUDK02CRBS0 "Control board is receiving power the fuse tested good unit needs a control board estimate only and the board is under our one-year warranty; ordrng 1 WPW10084141 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
DISHWASHER FRIGIDAIRE FDB4315LFC0 "The unit is receiving 120 V AC control board is receiving power. Needs a new control est only ; ordrng 1 154757002 (board), used 1 SHIPPING (shipping and handling) from stock"
DISHWASHER KITCHENAID KDFE104HPS0 Replaced panel. Good. Op test Ok
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced motor dispenser. Op test ok
DBL WALL OVEN MAYTAG MGR6775BDS "Replace control,opt test ok"
WASHER MAYTAG MVWB835DW5 "Replaced stator , cust did not receive the control. Re ordering ; ordrng 1 W11400681 (CONTROL )"
MICROWAVE WHIRLPOOL MMV4205DH1 "Found a crushed terminal on interlocks, could of happen when I was putting in new parts yesterday. Had a couple extra miscellaneous interlocks switches. Corrected. Tested, good. Op test ok"
WASHER GE WLSR2000G2WW "The brackets on the backsplash are broken estimate only; ordrng 1 WH42X10697 (backsplash asm), used 1 SHIPPING (shipping and handling) from stock"
RANGE JENN-AIR JES9800BAB "Customer complaint that element blew out , customer replaced element but it’s still not working, no power to element, power to control but not out to element, unit needs new control, customer does not want repair at this time ; ordrng 1 WP8507P234-60 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
DRYER GE DLLLR23EG0WW "The brackets on the backsplash are broken estimate only; ordrng 1 WE19M1553 (bkspl asm & graph ge), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Installed new control, op test good"
WASHER WHIRLPOOL WFW5620HW0 "Replace console ran diagnostics,opt test ok"
DRYER MAYTAG MED5630HW1 "Found connector on control not all the way in,correct issue,opt test ok"
RANGE GE JBP81SM2SS Installed new part unit tested good
DISHWASHER WHIRLPOOL WDT710PAHB Replaced the heater and pump. Brought one pump back for return. Ran a calibration. Optest ok.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Installed parts listed, op test good"
WASHER MAYTAG MVWC565FW2 "Customer complaint that unit is it draining, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39” off of floor, corrected drain hose, unit is operating as designed"
REFRIGERATOR KITCHENAID KRFF507ESS01 "Cc unit freezing in back of ff section, deli drawers unable to closeConfirmed hard frost /ice build on evap and evaporator cover. Checked thermistors in diagnostics, all checked as passed. Evaporator cover is secure with screws. Defrost timing already set at standard 8hr timing. Called wp techline, Leon, based on past same issues and with everything that was checked/replaced, unit is deemed non repairable at this time. He advised customer to call service contract company."
REFRIGERATOR KITCHENAID KFXS25RYMS1 "Cc unit making noise after power outage recently. Customer stated the noise now has gone away in the last day. Ran diagnostics tests on all fans and compressor, no abnormal sound heard at this time."
OTR MICROWAVE WHIRLPOOL WMH31017HZ4 "Cc unit making cracking noise when starting cycle.Customer showed pop. Customer had unit uninstalled already. Ran cycle test, no abnormal sounds heard, he does have a vent adapter with flap install on top of unit that makes a sound at beginning of cycle. Customer states that’s not it. Ran cycle test with water 5 times. No abnormal sounds heard. Pulled cabinet off, checked connections, all checked good. Reinstalled unit. Reran cycles x2. Still no abnormal sounds. Unit is operating as designed."
OTR MICROWAVE KITCHENAID KOCE500ESS09 "Cc of shutting off and door. Took unit off, checked all switches and rods, checked slides and rails. Everything is good and testing good. Relayed to customer that the right side switch has string/rod. Make sure to close firmly or door will open if not shut properly. Op test ok"
RANGE WHIRLPOOL WFG320M0BS3 "Cc unit door handle fell off.Replaced oven door using customer supplied pre Id part. Customer also stated oven not baking correctly. Ran bake test to 350, let cycle, read temps. 355-365 average. Within spec. Advised customer to wait at least 10 min. After preheat timer before inserting food to allow for temps to equalize."
DISHWASHER KITCHENAID KDPE234GPS0 "Cc unit not drainingConfirmed standing water in unit, ran cancel drain, drain pump only humming. Pulled drain pump, found glass stuck in impeller, impeller blades wore. Replaced drain pump using customer supplied pre Id parts. Ran wash cycle then cancel drain. Unit draining properly. Op test good."
WASHER MAYTAG MVWB765FW3 "Customer complaint of f6 error code and unit is not spinning out properly, ran diagnostics found f6e2(communication error user interface cannot communicate with acu ), f2e1(stuck key), f6e3(communication error acu can not communicate with ui ), and f0e3(over loaded) error codes, found unit leaning to the right, installed new user interface and control, leveled unit, op test good"
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed new part unit tested good
RANGE MAYTAG MER6600FZ2 Installed hinges. Op test ok
RANGE MAYTAG MGR8800FZ0 "Old sensor at room temp was .938 ohms, new was 1.082 ohms, replaced sensor heated broil to 400, op test good"
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Cc unit interior lights not workingFound upper ff ceiling lights and freezer light out. Replaced freezer light module using customer supplied pre Id parts. Illumination returned to unit. Op test good.
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Cc unit not cooling and fan running all the timeCustomer stated freezer seems ok, ff is too warm. Found no airflow into ff section from damper. Freezer evap froze over. Ran manual defrost cycle in diagnostics, heater turned on. Steamed evap clear. Advised customer to monitor, and to allow up to 24 hrs for both compartments to return to desired temps before restocking."
FREEZER WHIRLPOOL WZF34X20DW01 "Installed parts, op test good"
RANGE WHIRLPOOL WEG745H0FS0 Replaced all parts. Op test ok
DISHWASHER GE GDT655SSJ2SS Cc that the unit is leaking and the vent keeps popping off. Found a service pointer on dishwasher vent. Will need parts listed. Cust will call if she wants to continue with the repair.
DISHWASHER KITCHENAID KDTM354DSS4 "Garbage disposal cap was not punch in,correct issue then started draining,opt test ok took pictures of pop"
RANGE GE JGBP35BEA6BB "Found left and rear burner igniter not sparking swap the green wire to the blue now all spark and lightning ask senior tech if is ok to leave like that he said is ok for this unit is working,opt test ok"
RANGE WHIRLPOOL WFE525S0JS0 "Cc unit not turning on. Checked and made sure all wires were plugged in, good. Checked up to control getting less than 1vAC. Checked at terminal. L1-L2 240v, L1-N 0v, L2-N 240v. Not getting correct power, showed builder and talked to his electrician. Will need outlet and breaker looked at. Unit is good as of now. Let builder know if we need to come back out after his electrician comes back we can."
DRYER SAMSUNG DV52J8060EW/A2 "Cc high pitched noise. New problem, showed customer that one of rollers was broke and coming apart. Suggest replacing all 4. Customer is going to look around at new unit before deciding what to do.; ordrng 1 DC97-16782A (SUPPORT), used 1 SHIPPING (shipping and handling) from stock"
RANGE KITCHENAID KDRU783VSS03 Replaced glass. Good. Op test ok
WASHER MAYTAG MVWC565FW2 "Replaced latch. No stored error codes, tested and ran calibration. Also answered questions about when does unit go into lock. Op test ok."
WASHER MAYTAG MVWX655DW2 "Cc unit not working, also relayed that water got into basement recently. Got here today, customer presses start and was working. Took load out, unplugged for a minute, checked error codes, motor and shifter error codes. Looked underneath, water damage to components and lower wiring harness. Ran through tech sheet for components, control not sending 120 down to components, shifter out of range and motor windings test open. Will need control, motor, shifter, cap, drive pulley.**requesting double labor ; ordrng 1 W10721967 (drive pulley) and 1 W10885487 (motor-drve) and 1 W10913953 (actuator) and 1 W11255099 (LOWER HARNESS) and 1 W11419215 (CONTROL) and 1 W11428524 (CAP)"
MICROWAVE WHIRLPOOL MMV4205DH1 "Replaced parts. Tested before putting back up and when it was put back. Good, op test okay"
WASHER MAYTAG MVWB835DW4 Installed new part unit tested good
WASHER AMANA NTW4516FW3 "Customer complaint that water comes out of the bottom, confirmed, found a big hole in the tub(see pic), unit needs new tub; ordrng 1 W10371566 (tub)"
DRYER MAYTAG MED5630HW0 "Customer complaint of loud squeaking noise, confirmed , noise is coming from rollers, installed new dryer repair kit and seal, op test good"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Installed water filter housing, op test good"
REFRIGERATOR KENMORE 253.6041261 "Customer complaint that fresh food section is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 3 degrees, evaporator fan is not running, evaporator fan blade is broken causing fan motor to wear out, unit needs new evaporator fan motor and blade ; ordrng 1 242077705 (FAN MOTOR ) and 1 242219302 (fan blade), used 1 SHIPPING (shipping and handling) from stock"
RANGE WHIRLPOOL WFG540H0AS1 "Hamster chew the wires that goes to regulator,ordering harness ; ordrng 1 W10519952 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"
WASHER WHIRLPOOL WTW8500DC6 "Customer complaint of loud clicking noise, ran test cycle, no unusual noises heard, unit is operating as designed"
RANGE JENN-AIR SVD48600B "Replace control panel, pre heat at 350* , pass . opt test ok"
REFRIGERATOR KITCHENAID KRMF706ESS00 "Replaced parts. Tested, fan is good, no noise. Give 24 hours to return to normal temps. Op test ok"
RANGE KITCHENAID KSEB900ESS0 "CC that the food is burnt on the top and raw in the middle. Ran diag f6e1 Over Temp. Checked the temp sensor 1075 ohms. Will need to replace the wire harness. ; ordrng 1 W10580306 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR MAYTAG MFI2570FEZ07 "Cc: freezing food in ff section pantry drawers, cracking noiseFound temps in pantry drawers at 32 degrees. Temps on top 2 shelves at 36 degrees. Found temps in ff section set to 42 degrees. Replaced harness, control, and damper. Advised customer to allow 24 hours for temps to adjust. Advised customer not to place items in front of vent. Op test ok"
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "CC that there is frost in the freezer. Checked gasket, good. Siliconed the frame and liner in the freezer. Optest ok"
DISHWASHER MAYTAG MDB8959SBW0 "Installed panel, op test good"
FREEZER WHIRLPOOL WZF34X16DW01 "CC that the unit is not cooling. Found there is frost on the back wall. Checked the evap a lot of frost. Ran diag turned the heater on, 3.5 amps. Will need a main control and harness.; ordrng 1 W11244436 (harness) and 1 W11382529 (CONTROL )"
DISHWASHER MAYTAG MDB4949SHZ0 "Cc: burning smell, door hot to touchChecked harness, control, and ui. Could not locate any melting or burn spots. Ran diagnostics test cycle. Unit functioning as designed. Op test ok"
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint washer not working, confirmed, found control failed no led lit, control getting power, unit needs new control; ordrng 1 W11116590 (cntrl-elec)"
OTR MICROWAVE WHIRLPOOL WMH31017AS1 "Cc unit does not turn offPlugged In unit, found cavity light and turntable operating when door is closed without input. 4901 relay contacts welded closed. Unit need control board. Customer not repairing at this time. Estimate only."
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint washer not working at all, confirmed, found led out on control, power to control is correct, control failed ; ordrng 1 W11116590 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
RANGE WHIRLPOOL WOD51EC0AS01 "Customer complaint fan is louder than before now, confirmed a deeper fan sound than normal, found power supple cord pinched between wall and unit pushing on sheet metal creating sound, adjusted cord, customer agrees back to normal sounding, op test good"
REFRIGERATOR GE GTS18XCSARWW "Customer complaint of a humming noise sounds louder in freezer, set unit to max cool to cycle cooling on, fans sound normal, no ic accumulation, advised to try and take a video next time it happens but there is only two moving parts and if it’s louder in the frz it’s most likely the evap fan WR60X23584, verbally quoted customer, office to email customer estimate with receipt ; used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR KITCHENAID KFIS29BBMS00 "installed evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
REFRIGERATOR KITCHENAID KBFN502ESS02 "Customer complaint im not working, confirmed, jumped ice maker, nothing, ice not getting power, needs new control, also found fill tube frozen, filter housing failed; ordrng 1 W10121140 (housing water filter) and 1 W10739408 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL KRFF507HPS00 "Customer complaint that lights are out, confirmed, freezer section light is bad, installed new led module, op test good ; used 1 W11205083 (MODULE) from stock"
WASHER KENMORE 110.475126 "Customer complaint of f30 error and won’t finish cycle, confirmed, started wash cycle dispenser motor could not find position and kept rotating, replaced part using quote pre-made, op test good"
COOK TOP JENN-AIR JED8430ADW "Cc of fan not working. Fan is working, knob keeps on getting stuck. Have to lift up and take motor off. **requesting second tech** ; ordrng 1 WP74005965 (knob sleev) and 1 WP74009254 (switch- fa)"
WASHER WHIRLPOOL WTW5000DW2 "Replaced drain pump and main control. Ran calibration and auto test , pass Optest ok. Brought core for return."
REFRIGERATOR GE MISSING "Installed ice maker assembly and freezer door gasket. Ice maker test no good. Unit leaking from behind unit, no water coming in to ice maker. Rolled unit out, found water line came out of connector bulkhead on rear on it. Clamp corroded and fell off. Reattached and used small hose clamp to secure. Ran op test on ice maker again, unit indexed and filled with water. No leaks on unit. Customer will need refund on ice maker since ice maker was not at fault.; saved tckt"
DISHWASHER WHIRLPOOL WDT730PAHZ0 Water is entraining unit. Wash motor not starting. 4-3 error code for wash motor. Replaced off t/s. Ran diagnostics. Op test ok; used 1 W11085683 (PUMP&MOTOR) from stock
DRYER MAYTAG MGDX655DW2 Installed new part unit tested good
DISHWASHER KITCHENAID KUDR01TJBL1 Unit was not draining I remove the pump found a piece of glass put the pump back in place unit tested good
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 I found the control board unplugged inside the cabinet I put it back in unit tested good
RANGE KENMORE 790.9280302 "Customer is having an issue with the machine heating after unplugging it and plugging it back in and testing all the components bake broil elements temp sensor and make sure the unit was getting correct power everything tested good in the machine start working. Most likely a control board issue estimate only; ordrng 1 316560127 (controller), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Cc unit making noiseFound unit ff evap frosted over, evap fan blade hitting ice. Steamed ice/frost from evap cover and evap. Found defrost thermistor is original place per Service pointer W11092686E. Moved thermistor to new location. Set defrost timing to standard 8hr in diagnostics, menu 7. Op test good."
WASHER WHIRLPOOL WTW8000BW0 Cc: getting debris on clothingCustomer states they have ran a clean wash cycle with afresh twice and once with bleach. Customer states it got worse after the clean washer cycle. Found small amount of dirt and grime buildup inside tub and on outside of basket. Advised customer the products are cleaning that’s what’s making it worse. Advised to try a cycle with vinegar. Op test ok
WASHER KENMORE 110.220821 "Cc: no powerFound control receiving proper power, not sending power to other control. Needs main control. Control shows no longer available."
DRYER WHIRLPOOL WED8500DC4 Installed drum and drive belt. Op test good.
DRYER WHIRLPOOL MDG7658BWW Cc: intermittently not heatingRan test cycle. Unit is heating. Found coils not engaging. Needs gas coils. Replaced gas coils. Ran test cycle. Op test ok; used 1 279834 (COIL2245) from stock
RANGE WHIRLPOOL WFG320M0BB0 "Installed door glass, and name plate. Op test ok"
MICROWAVE WHIRLPOOL WML55011HS2 "Cc. Bottom on unit brokeCustomer stated unit is under warranty, they have receipt, snapped a pic Customer handed me door glass and said it fell off. Found unit door trim and frame broken and missing some parts. Advised I cannot fix this, will require a new door. ; ordrng 1 W11206157 (door/mw13506)"
WASHER WHIRLPOOL LSR6233BW0 "Installed suspension pads, lid switch, and agitator dogs. Ran test cycle. Op test ok"
DRYER MAYTAG MEDB835DW4 Replaced the cutoff. Checked outside vent. Optest ok.
DRYER MAYTAG MGDB835DW4 "Cust showed pop, sent pic. CC that there is a loud noise when on. Found a sock in the blower wheel. Removed the sock. Optest ok"
DRYER WHIRLPOOL WED7500GC0 "Cc unit has long dry timesRan diagnostics, code 2-1 for ui stuck key. Checked exhaust thermistor from control board, checked good according to tech sheet, 14.4k ohms at 65 degrees. Checked airflow at vent outlet, vent clear, good airflow. Ran timed dry test, read temperatures at exhaust of unit. On high, temperatures reaching 185 degrees before shutoff. Then recycle at 155 degrees. Unit is working as designed, could not find an issue at this time. Focus dryness level already set to 30% more."
DRYER WHIRLPOOL WED75HEFW0 "Cc: humming, not tumblingMotor just humming. Found resistance in drum when trying to rotate by hand. Found motor starts with assistance. Needs motor. Customer does not want to repair at this time"
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Dampener control box the motor is getting noisy and needs to be replaced; ordrng 1 WPW10479155 (control)
DRYER WHIRLPOOL WET4124HW0 "Customer complaint of a flapping noise, confirmed, found a quarter stuck between front of drum and front panel, removed, op test good"
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Cc: not making iceCycled ice maker. Found ice maker would not cycle. Replaced ice maker, cycled ice maker. Op test ok; used 1 W10873791XXX (XXX DO NOT RESTOCK XXX) from stock"
RANGE HOOD JENN-AIR n/a "Cc unit light bulb outCustomer stated one light bulb fell apart, another one is burned out. Wants all of them replaced. Quoted for 3 bulbs and install. ; ordrng 3 WP49001219 (bulb- halo3058)s, used 1 SHIPPING (shipping and handling) from stock"
WASHER MAYTAG MHW5630HW0 Installed new part unit tested good
RANGE MAYTAG MER5770BAW "Cc unit oven not heatingFound bake element physically open. Unit needs bake element. Customer wants to install himself. ; ordrng 1 WP74010750 (element3986), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cc unit smell of burning insideFound service W11434385 for odor inside unit. Check for excessive adhesive in freezer near defrost heater. Confirmed glue contacting defrost heater. Scrapped off glue from heater and cleared glue from air passage. Advised customer residual smell may still occur and to use sorbent products until smell is gone. Op test good.
REFRIGERATOR WHIRLPOOL WRX735SDHW01 CC that the left door does not shut all the time and the ice comes crushed instead of cube. Found the mullion rail not spring closed unless door is slammed. Found the ice in bin with a lot of frost. Advised cust to empty the ice bin every 7-10 days to have fresh ice and doesn’t clump together. ; ordrng 1 W10311759 (rail-mulln)
WASHER WHIRLPOOL WET4124HW0 "Customer complaint knob broke, confirmed timer shaft failed, replaced with parts sent, op test good"
DRYER SAMSUNG DV350AEPXAA "Unit is not heating. I tested the heating circuit from the control the heating circuit is open needs the heater ASSY; ordrng 1 DC97-14486A (HEATING ASSY), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL WRT316SFDM01 "The unit was in a 30 inch vacuum there was no leaking by the compressor the unit needs a new evaporator. I added a shot of Freon into the system customer has insulin to keep cold. EST only ; ordrng 1 W10836706 (evaporator), used 1 SHIPPING (shipping and handling) from stock"
DRYER CROSLEY VED6505GW0 "Cc unit will not advance timer and no heat, sometimes will trip breakerChecked power in to unit, missing l1 or l2, 123v from n to l1, 0v from n to l2. Advised customer contact electrician to look at breaker box."
REFRIGERATOR WHIRLPOOL WSF26C2EXF01 "Customer complaint that unit is not making ice, confirmed, found white wire through door to ice maker open, unit needs new freezer section door ; ordrng 1 LW10371918 (dor-fip ms)"
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 CC that the freezer and ff lights are not working. Replaced the freezer light. Optest ok
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Ordering shelf glass broke will not need to come back store will put on then self ; ordrng 1 W11402525 (SHELF )
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Cc unit not coolingCustomer stated unit stopped making ice weeks ago, but didn’t call because of the quarantine situation. Now unit is not cooling at all. Checked frost on evaporator, no frost on coils. Ran amp draw test on compressor, only pulling .4 amps. Unit has refrigerant leak, needs sealed system repair. Ordering evaporator, compressor. ; ordrng 1 W10309988 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"
WASHER MAYTAG MVWX655DW1 "Cc: clicking, not spinningFound no stored error codes. Ran auto test, found unit not shifting. Found shifter is receiving power. Found gear case is leaking oil. Needs gear case and shifterCustomer does not want to repair at this time"
DRYER WHIRLPOOL WED4815EW I tested the timer all the fuses and heating element along with the wires everything tested good. Most likely caused was poor venting in the home and using a sensor dry. The unit would basically run forever and not dry
REFRIGERATOR MAYTAG MRT711SMFZ00 "Cc unit 2 weeks old, was cooling at first and than gradually stopped, loud humming. Temp reads 72* in FF/FZ. No frost pattern. Compressor is making loads humming noise, hot to the touch, cannot get tap valve on. Sealed system repair. Both compressor and Evap, with UV drier. ** 4 hour job, customer is calling Maytag to try and exchange units. Did not reschedule as of now; ordrng 1 W10836706 (evaporator) and 2 WPW10143759 (dryer)s and 1 WPW10507886 (compressor)"
DISHWASHER KENMORE 665.1577999 "Cc unit not filling with waterConfirmed start of cycle dos not fill. Checked voltage at fill valve, 0v. Checked float switch, found float switch stuck in up position, lot of scale buildup. Cleaned up float switch, ensured good contact with micro switch. Reran wash cycle, unit filled with water and continues. Op test good."
WASHER WHIRLPOOL MVWB766FW1 Installed main control and console. Ran auto test and calibration. Op test good.
REFRIGERATOR WHIRLPOOL WRF560SEYW04 CC that there is ice in the bottom of the freezer. Steamed out the drain hole and cleared the drain. Optest ok
WASHER MAYTAG MHW5630HW Cc unit shakes really bad Found shipping bolts still installed I can not get my body into space to get bolts out Customer said he and friend will pull it out and remove themselves
REFRIGERATOR WHIRLPOOL WRX735SDHV02 "Cc of questions of dispenser tray, ice bucket tray, aug motor, filter, leveling legs. Answered all questions and showed customer what he needed to know. Op test ok"
DRYER MAYTAG MGDB855DC4 Installed dryer repair kit. Ran test cycle. Op test okFound venting smashed behind unit. Advised customer to replace and the tub it can restrict air flow.
REFRIGERATOR WHIRLPOOL ET1LFKXKB02 "Customer complaint water keeps accumulating on bottom of fridge same problem a few times now frozen drain, confirmed frozen drain, found back of evap cover deteriorating flaking pieces into drain, unit needs new evap cover and drain pan, cover discontinued, sending to parts for research, scheduling in case; ordrng 1 2254295 (drain pan) and 1 4388739 (EVAP COVER)"
RANGE WHIRLPOOL MER8700DS1 CC that the oven takes to long to heat. Found the bake element is cracked. Part is covered under manufacture warranty. Will need a bake element. ; ordrng 1 W10779716 (elmnt-bake)
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is leaking from underneath, started normal wash cycle, unit filled and began washing, ran manual test cycle, file tub up completely and drained out, no leaks found, unit is operating as designed"
REFRIGERATOR GE PSH25MSTASV "Cc unit not cooling Confirmed both sections at room temperature. Compressor not running. Checked ac voltage to inverter, good at 122v. Signal voltage to inverter, good at 11.8v dc. Unit needs compressor inverter. Customer not repairing, estimate only."
DRYER WHIRLPOOL WGD6620HC0 "Installed console kit, thermistors. Ran op test, unit tumbling, good flame. Op test good."
RANGE MAYTAG MGR8800FZ0 "Installed control, op test no good, found when heating broil past 350 broil shut off at 325 and started to cycle as if it were to temp, temps were 320-335, ordering temp sensor; ordrng 1 W10833885 (sensor)"
RANGE GE CGS990SET3SS "Cc unit not baking in lower oven Found igniter to be open Replaced using truck stock ( 1st igniter was a wrong part in box) Ran test bake to 350 OP No good igniter broke when placing lower pan back in Needs igniter ; ordrng 1 12400035 (igniter,oven), used 1 12400035 (IGNITER), and 1 12400035 (IGNITER5299) from stock"
WASHER WHIRLPOOL WFC7500VW0 "Installed new control, op test good"
DISHWASHER KITCHENAID KDFE104DBL0 Cc unit not filling or washing Found unit able to fill but very slowly Found sump assembly just humming Needs sump assembly and water valve
REFRIGERATOR AMANA AFI2538AES3 Cc of ice build up in freezer Found drain port iced over Cleared drain port and ice out of freezer OP Test Ok
WASHER WHIRLPOOL WTW8040DW4 "Cc: unit would not start, double beeping when start button pressedFound error codes f7e3(Motor Drive Module Over Current), f0e3(overload), f0e5(off balance), and f2e1(stuck key). Found ui intermittently not allowing selections. Ran diagnostics test to check motor, Passed. Needs uiCustomer is going to contact extended warranty company does not want to repair at this time"
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "CC that the unit is not making ice and not cold enough. Ff 50* Fz 30* temp setting is at the coldest setting. Found a lot of frost and ice on the evap. Will need a main control, ui and thermistor. ; ordrng 1 W11196400 (cntrl-elec) and 1 W11214887 (cntrl-elec) and 1 W11405276 (WIRE HARNESS )"
WASHER MAYTAG MVWB766FW1 "Customer complaint washer keeps running after total appliance came they replaced control, plugged in unit, drain kicked on and display f3e1 pressure fault, blew threw hose and in about 30 seconds the unit went into standby, no flashing in pressure outlet from tub, may have cleared an obstruction in the hose, calibrated, op test good"
RANGE GE PS950EF3ES Installed cooktop and burner. Tested unit. Op test ok ; used 1 SHIPPING (shipping and handling) from stock
DISHWASHER KITCHENAID KUDS35FXSS8 "Cc buttons on UI are on that’s not suppose to be on, slow drain, not getting my water, stuff on rack broke. Error codes 5-2, 6-1, 6-6, 10-1. 120 is coming into unit. Tested resistance of water valve, in range 1050. Not getting 120 from control. Some buttons stuck on UI and not being able to go off. Wheels messed up on top rack. Will also need to clear out drain hose to make sure no debris inside.*** requesting double labor.; ordrng 1 W10479761 (cntrl-elec) and 1 W10712394 (adjuster KIT) and 1 WPW10481125 (panel-cntl)"
RANGE WHIRLPOOL WFE505W0JZ0 "Tested out idea from whirlpool techline, file down and bend bake element bracket, worked, no squeaking from bake element. Can hear a little bit coming from broil element bracket. Tried adjusting brackets bake and forth as much as possible. Heat is expanding the metal. Adjusted as best as possible. Put unit to 350* heard brackets move and squeak once. Adjusted. Waited a couple of mins to test out. Op test ok."
DRYER AMANA NED4655EW1 "Checked voltage, found from L1 to N 122 V , L2 to N 122 V, L1 to L2 244V. Temp coming out is 150 and rising found vent outside clogged with lots of lints clear out pass Unit is working as designed."
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Icemaker is not receiving any power needs control board and ice-maker. also found the ice bin not sealing properly with the ice container cabinet could be allowing warm air to get in and causing the icemaker to start n stop.; ordrng 1 W11043763 (cntrl-elec) and 1 W11185686 (ice-contnr) and 1 WPW10300024 (icemaker)
MICROWAVE AMANA AMV2307PFS0 "Cc unit door not staying closed Found both door interlocks pushed in. Unit needs door interlocks kit. Replaced using truck stock. Ran op test, door latching and heating. Op test good.; used 1 W11244490 (INTERLOCK SW KIT) from stock"
DISHWASHER GE GDF620HGJ4WW Cc unit not turning on Found no indicator light on control removed control and inspected it Removed power and reapplied it Unit booted up Ran test cycle OP Test Ok
DISHWASHER WHIRLPOOL WDT970SAHZ0 Cc unit Is not washing fills but does nothing else Got error of f4e3 wash motor unit fills and sump assembly hums then goes to drain Motor will not run but is getting power Needs sump assembly
WASHER WHIRLPOOL WFW3090JW0 "Installed new control and pressure switch, op test good"
WASHER MAYTAG MVWB765FW3 Found error code f3e2 Inlet Water Temperature Fault and f8e1 long fill and f0e3 overload ran manual test for cold water and hot they was no hot water coming out replace valve opt test ok
FREEZER UPRIGHT FRIGIDAIRE FFU14F5HWL Checked temp and is 20* on freezer .found motor fan not running also found good frost pattern also drain pan clogged ave estimate customer will not repair
DRYER WHIRLPOOL WED9620HC0 CC that when opening the door and closing the door the control turns off and resets the time. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Unit is not connected to WiFi. Advised cust the unit needs to be connected to WiFi to keep the time. Called t/l Chris confirmed that unit needs to be connected to WiFi to operate properly. Optest k.