We serviced a
GE REFRIGERATOR
Model TFHW24RRAWH
Near Westlake, OH 44145
Gabriel P
Job Details: 06/27/2022
"Door washer broke replace from truck stock,opt test ok ; used 1 WP487576 (NYLON SHIMMING WASHER), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Garfield Heights, OH 44125
Manny
Job Details: 06/27/2022
"Cc oven not coming on, check igniter, and is good check voltage at the valve, no voltage present at valve or igniter, Check power coming from control not power going to igniter or valve, checked igniter/valve circuit to make sure we have continuity, unit Will need electronic control, customer will contact wpl and see if she gets a concession for the repair stated that the repair cost too much.; ordrng 1 WPW10556710 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Cleveland, OH 44105
Manny
Job Details: 06/27/2022
"Pull unit out and found kinked hose preventing drain, replaced heater and dispenser, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Brooklyn Heights, OH 44131
Manny
Job Details: 06/27/2022
"Replaced door and guide, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near Amherst, OH 44001
David R
Job Details: 06/27/2022
Cc unit leaking. Customer turned water off. Found line dry rotted out. Customer to cut ends and use fitting to connect. Customer to pay SVC only.
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Perry, OH 44081
Dan H
Job Details: 06/27/2022
"Customer complaint of loud noise while spinning, confirmed, unit needs new bearings installed new bearings, op test good ; used 1 W10435302 (Bearings) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Lorain, OH 44052
Gabriel P
Job Details: 06/27/2022
"Replace icemaker,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44109
Manny
Job Details: 06/27/2022
"Cc unit not turning on, ran diagnostics and found codes F8E3, overflow, f7e5 shifter fault, tilted unit back and noticed a lot of plastic dust unde the unit, removed pulley cover and slider is broken, replaced shifter and slider, with TS# W10721967(slider) and W10913953(shifter), rand diagnostics and calibration, opt test ok.; ordrng 1 W10721967 (drive pulley), used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model JCD2389GES
Near Jefferson, OH 44047
Joe O
Job Details: 06/27/2022
Installed heater assembly. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Amherst, OH 44001
David R
Job Details: 06/27/2022
"Customer had POP. Cc unit not giving water or ice. Water is good going into fridge from house, single valve when activated not letting water come through. Ordering valves. ; ordrng 2 WPW10238100 (Single valve)s and 1 WPW10279866 (Valve)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Oberlin, OH 44074
Marie V
Job Details: 06/27/2022
"Cc that the unit stops working when it gets to rinse, it stops the cycle and does nothing. Ran diag f7e1 motor fault. Ran auto test, found capacitor needs to be replaced with belt. Belt is slipping and squeaking. Replaced belt from T/S and capacitor from Surplus. Ran calibration and auto test. Started drain and spin. Op test Ok; used 1 W11428524 (Capacitor), and 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Oberlin, OH 44074
Marie V
Job Details: 06/27/2022
"Special Project S17304, replaced heater, no leaks. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Kirtland, OH 44094
Jason N
Job Details: 06/27/2022
"Recovered refrigerant, installed compressor, evaporator and filter drier. Pulled vacuum on system to 29 in/hg. Recharged system with 5.0oz of r134a. Good frost pattern starting on evaporator, low side pressure stable at 5psi."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Oberlin, OH 44074
Marie V
Job Details: 06/27/2022
"Cc that the unit they found out twice that it was stopped and saw water at the bottom. Unit was running when arrived. No leaks at the moment. Canceled cycle and ran diag, found error code F0E9 off balance paused. Deleted error code and started a normal cycle and noticed that the water pressure is too strong , close the valve a little to avoid water spraying outside tub. Water hoses good and pressure hose as well. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Euclid, OH 44119
Corina B
Job Details: 06/27/2022
Tub is damaged. Will need a need tub. Office to reschedule appointment ; ordrng 1 W11409866 (Tub)
We serviced a
WHIRLPOOL WASHER
Model WTW5540SQ0
Near Kirtland, OH 44094
Jason N
Job Details: 06/27/2022
"Installed outer tub. Ran fill and agitation cycle. Switched to spin and drain. All functions tests good, no leaks. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBW00
Near Oberlin, OH 44074
Marie V
Job Details: 06/27/2022
"Cc that the unit is not making ice. Took temps freezer at 5* fresh food at 39* and ice maker box at 14*. Ran diag for ice maker, E5 An E5 can be the result of a defective Thermistor, loose Thermistor circuit connection or a cooling issue in the unit. Ice box working properly. Good frost on freezer evaporator. Found heater shorted out. Unit needs heater and ice maker. ; ordrng 1 W11087201 (Heater) and 1 W11577195 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JCB2388ARB
Near Kirtland, OH 44094
Joe O
Job Details: 06/24/2022
Installed water valve. Cycled ice maker. Op test ok
We serviced a
MAYTAG FREEZER
Model MZF34X20DW00
Near Chesterland, OH 44026
Joe O
Job Details: 06/24/2022
Installed thermistor. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Brook Park, OH 44142
Marie V
Job Details: 06/24/2022
"Cc that the unit is leaking. Found unit leaning forward a little, corrected issue. Removed all food from freezer and verify drain tube, poured a glass of water flow is prefect, also found a big gap at the bottom on fresh food in liner, sealed all the way and gasket not sealing in bottom left corner, heated up and added petroleum jelly. Advice cust to allow at least 30min with the door close so it can cool down in that shape. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Austinburg, OH 44010
Brian M
Job Details: 06/24/2022
Recovered refrigerant Installed compressor and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 5.5oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rome, OH 44085
Brian M
Job Details: 06/24/2022
"Cc unit will shut off while washing then randomly turn back on and start No errors Ran auto test and calibration Could not determine issue ; ordrng 1 W11116592 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS2
Near Lyndhurst, OH 44124
Jason N
Job Details: 06/24/2022
"Cc unit codes f8e0Ran diagnostics, confirmed code f8e0 for cooling fan speed too low. Replaced cooling fan using customer supplied part. Ran bake test to 350 degrees. Good airflow from fan, no faults. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Richmond Heights, OH 44143
Jason N
Job Details: 06/24/2022
"Cc unit not powering onPlugged in unit, found unit stuck in drain out mode. Canceled drain out by holding start button for 10 seconds. Ran auto test and calibration. All functions passed. Level unit. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near LaGrange, OH 44050
David R
Job Details: 06/24/2022
"Replaced side sliding rails. Tested, good, Op Test Ok."
We serviced a
MAYTAG DISHWASHER
Model MDB5601AWS
Near Cleveland, OH 44144
Manny
Job Details: 06/24/2022
"Replaced latch assembly with pre id part, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 06/24/2022
Unit is under one year manufacturer warranty took pic of pop I believe valve could be whipping found line frozen ordering valve is out of stock ; ordrng 1 W11455388 (Valve)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Avon, OH 44011
Gabriel P
Job Details: 06/24/2022
Level unit and push back how it was
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Cleveland, OH 44109
Manny
Job Details: 06/24/2022
"Cc unit wont go through the whole cycle, ran diagnostics and found code F8E1 for long fill no fill, ran test cycle and heard one of the valve humming, no cold water coming in the unit, found cold water supply turned off. Turned water on and reran diagnostics cycle, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near North Olmsted, OH 44070
Gabriel P
Job Details: 06/24/2022
Customer needed bin but the other parts needed was wrong ordering whats needed ; ordrng 1 W11573761 (Chute) and 1 WPW10258544 (Shaft) and 1 W10852956 (Spring) and 1 WP2220458 (Coupling) and 1 WP2305382 (Washer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW07
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 06/24/2022
"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 45g of r600, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
WHIRLPOOL STACK W/D
Model WETLV27HW0
Near Cleveland, OH 44102
Corina B
Job Details: 06/24/2022
"CC that the unit does not lock. Confirmed. Ran diag F5E2 LID LOCK FAULT. Checked the latch, no good. Will need a new lock. ; ordrng 1 W11176112 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW8630HW4
Near Chagrin Falls, OH 44022
Joe O
Job Details: 06/24/2022
"Cc: loc showing on display, will not operateFound control lock on. Shut off control lock. Advised customer how to operate control lock. Entered diagnostics. Found no stored error code. Unit functioning as designed. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44113
Corina B
Job Details: 06/24/2022
Checked the white wire from the drain pump and to motor to the control no continuity. Checked power from the control to the drain pump 0 volts. Will need a new control and harness. office to reschedule appointment ; ordrng 1 W11419171 (Control) and 1 W11568984 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Berea, OH 44017
Gabriel P
Job Details: 06/24/2022
Found no cold water going inside unit customer need plumber
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Strongsville, OH 44149
Gabriel P
Job Details: 06/24/2022
"Freezer light was dim wants replace all light turn on also customer complaint that in order for her to have ice she has to put a paper towel by the ice sensor level when check it feel like the bin is warp and not pushing ice sensor level all the way back ordering ice bin no need to schedule a back appointment customer will install,opt test ok ; ordrng 1 WPW10347093 (Ice bin)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Ravenna, OH 44266
Brian M
Job Details: 06/24/2022
"Cc unit not spinning Found tub hub damaged and gearcase spline damaged Needs gearcase and hub ; ordrng 1 W11454734 (Gearcase) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, OH 44134
David R
Job Details: 06/24/2022
"Cc unit not doing anything, humming sound. Explained unit went into a drain lock out mode, constant drain. Hold cancel 5-10 secs. Unit will cancel out mode and work normally. Ran diagnostics, no error codes. All components working. Ran calibration. Good. Ran a normal cycle to test, good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC300XW1
Near Seven Hills, OH 44131
David R
Job Details: 06/24/2022
"Cc unit not doing anything, no light, electrical smell. F1E1 main control fault, F9E1. Solid like on control, open drain pump. Shorted control as well. Ordering control, harness and drain pump. ; ordrng 1 W10438123 (Control) and 1 WPW10276397 (Drain pump) and 1 WPW10297440 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Cleveland, OH 44119
Jason N
Job Details: 06/24/2022
"Cc unit not making enough iceCustomer stated unit is still not making ice on a regular basis. Checked temperatures in freezer section, reading 11 degrees. Checked frost pattern on evaporator, frost pattern seemed a little thin on the last 1/2 of the evaporator coils. Tapped system, found low side at a 4 in/hg vacuum. Unit has the start of a refrigerant leak, will need sealed system repair. Parts not not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11546692 (Evaporator) and 1 W11580057 (Compressor) and 1 W11109499 (Filter drier)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chagrin Falls, OH 44023
Joe O
Job Details: 06/24/2022
Installed element. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44128
Manny
Job Details: 06/24/2022
"Cc unit not starting, only making a humming noise, found unit in a emergency drain, cleared drain and ran diagnostics cycle, no codes found, ran test cycle, opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MRT711BZDM
Near Shaker Heights, OH 44122
Corina B
Job Details: 06/24/2022
"Cc the unit is not cold. Confirmed. Ff 60 Fz 20. Found a big ball of ice and a few coils covered. Will need an evaporator and compressor. Compressor is under 10 warranty. Cust does not want to repair at this time. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Strongsville, OH 44149
Gabriel P
Job Details: 06/24/2022
"Found bearings on roller squeaking replace from t/s opt test ok ; used 1 4392067 (DRYER REPAIR KIT), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Kent, OH 44240
Brian M
Job Details: 06/24/2022
Installed ui OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Euclid, OH 44123
Jason N
Job Details: 06/24/2022
"Cc unit upper rack broken and unit will sometimes not start cycleRan diagnostics. Found code f2e1 for Ui stuck button. Found pressing start and closing door causes unit to cancel cycle. Unit will then start a cancel drain cycle. Unit is mounted too close to top plate, interfering with console controls. Lowered unit using adjustment legs. Ran several test cycles, unit starting each time properly. Installed updated adjuster kit. Rack operation test good. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302EWH01
Near University Heights, OH 44118
Corina B
Job Details: 06/24/2022
"CC that there is a noise with a bang. Fz 3 ff 42. No water to unit ice maker was on. Cycled the ice maker ran test 121 opened and closed the damper. Turned icemaker off and removed the arm. Not hearing the noise. Compressor starts. No unusual noises. Advised cust if still hearing the noise could be the damper. Opt test ok. ; ordrng 1 WPW10594329 (Damper), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Maple Heights, OH 44137
Manny
Job Details: 06/24/2022
"Cc unit not working properly, ran diagnostics no codes found, ran test cycle it goes through with no errors, ran normal cycle and drain and spin no issues there, unit is working as designed, showed customer how to use the unit properly, she stated that she didnt know she had to press the start button to start the cycle. Had her start a cycle, opt test ok"
We serviced a
JENN-AIR COOKTOP ELE
Model JGC3536GS0
Near Strongsville, OH 44149
Gabriel P
Job Details: 06/24/2022
Replace panel.opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS3
Near Wickliffe, OH 44092
Jason N
Job Details: 06/24/2022
"Installed vent assembly. Ran wash test for several minutes, no leaks found. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB6100AWW
Near Aurora, OH 44202
Brian M
Job Details: 06/24/2022
Cc front panel not working Found panel to be not making selections Panel is NLa ; ordrng 1 99002095 (Ui)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Warrensville Heights, OH 44128
Joe O
Job Details: 06/24/2022
Cc: not washingFound error codes f2e1(stuck key) f5e3(lid unlock fault) f5e2(lid lock fault). Found unit not sensing lid. Lid lock failed. Replaced lid lock. Ran auto test and calibration. Op test ok ; used 1 W11307244 (DOOR LOCK) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near East Cleveland, OH 44112
Joe O
Job Details: 06/24/2022
"Installed hinges, and cams. Unit is sealing. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Highland Heights, OH 44143
Corina B
Job Details: 06/24/2022
Fz10 ff 37* Replaced the harness and control. Brought core back for return. Steamed out the evaporator. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
AMANA RANGE
Model ACR4303MFW5
Near North Royalton, OH 44133
Gabriel P
Job Details: 06/24/2022
"Replace top and all other parts,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Maple Heights, OH 44137
David R
Job Details: 06/24/2022
"Werent confirmed, had AP call, customer confirmed. Went to appliance store, no one there, no lights on. Owner of store came up at the same time, said he wants to reschedule and he will call in to reschedule what date he wants. Let Maddie know, writing down for documentation. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Aurora, OH 44202
Brian M
Job Details: 06/24/2022
"Cc unit not making ice no water dispensing and frost in fridge Found control board not sending proper voltage to ui to dispense and found control not sending power to ice maker Needs ui, main control and power supply boards ; ordrng 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FNAM01
Near Eastlake, OH 44095
Jason N
Job Details: 06/24/2022
Installed LED modules. Illumination restored to unit. Op test good.
We serviced a
GE REFRIGERATOR
Model GSE25HSHBHSS
Near Mentor, OH 44060
Joe O
Job Details: 06/24/2022
Installed fan blade. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Mentor, OH 44060
Corina B
Job Details: 06/24/2022
Replaced the heater. Started a cycle no leaks. Opt test ok
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM00
Near Brecksville, OH 44141
David R
Job Details: 06/24/2022
Replaced Right door FF gasket. Leg closed for 30 mins to form correctly to cabinet. Good. Op Test Ok.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS
Near Pepper Pike, OH 44124
Brian M
Job Details: 06/24/2022
Im control and ui OP Test Ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QS4A
Near Painesville, OH 44077
Corina B
Job Details: 06/24/2022
"CC that there is water leaking with the water being off. Confirmed. Found the drain hole blocked with ice, steamed out the drain hole and put a wire around the heater. Opt test ok. Advised cust to replace the Plastic waterline with a copper or braided flex line."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Painesville, OH 44077
Corina B
Job Details: 06/24/2022
"Replaced the heater. Started a cycle, no leaks. Opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Painesville, OH 44077
Corina B
Job Details: 06/24/2022
Replaced the gasket. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Mentor, OH 44060
Joe O
Job Details: 06/24/2022
"Cc: not workingCustomer stated unit would not complete the rinse cycle and clothing would be soaked with little water remaining in tub. He stated after that started happening the unit tripped the gfi outlet, now every time the unit is plugged in it trips the outlet. Found signs of leaking from gearcase. Found stator and rotor rusting out. Found drain pump reading out of range. Disconnected drain pump, plugged unit in unit did not trip outlet. Needs drain pump, gear case, and statorCustomer does not want to repair at this time ; ordrng 1 W10876600 (drain pump) and 1 W11393685 (Gearcase) and 1 W10754158 (motor stator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MER6765BAB
Near Mentor, OH 44060
Jason N
Job Details: 06/24/2022
"Cc unit lower oven locked Customer stated they went to use the lower oven and were not able to open the door, was locked. Found lock hook just over enough to interfere with door, was not fully locked. Pushed door lock over and opened door. Ran manual lock functions through diagnostics, lock is working properly. Ran clean cycle, both oven doors locked and engaged lock microswitch. Canceled clean cycle, both locks returned to home position. Op test good."
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Seven Hills, OH 44131
Marie V
Job Details: 06/24/2022
"Replaced, burner and valve, also ignitor while replacing found a loose connection on it. Replaced from t/s and new igniter was defective, had to replace twice. Put a small skillet on oven and preheated unit to 350*. After preheat waited 15 min and then took temp. Unit finished preheating at 2:43 verify temp at 2:58 skillet was at 341*. In range also took video when taking temps. Op test ok; used 2 12400035 (IGNITER) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Painesville, OH 44077
Dan H
Job Details: 06/24/2022
"Installed new heater, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cleveland, OH 44120
Manny
Job Details: 06/24/2022
"Ran entitlement and unit is under warranty, cc unit leaks on left side, ran test and water coming from inlet diverter, unit will need inlet diverter; ordrng 1 W11535094 (Inlet)"
We serviced a
JENN-AIR DISHWASHER
Model JDB9600CWX93
Near Rocky River, OH 44116
Marie V
Job Details: 06/24/2022
"Cc that the power cord burned out they have replaced the extension but wants to make sure everything is ok. Verify power at the outlet good. Unit was connected to an extension strip cord. Advice cust that unit needs to be connected directly to the outlet. Replaced power cord because it was damage as well. Took panel off, no signs of burning or shorted wires.op test ok; ordrng 1 Lowes (Power cord)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYB04
Near Bay Village, OH 44140
Marie V
Job Details: 06/24/2022
"Cc that the unit is not making ice. Confirmed. Unit cycles good. No water comes in. Found line pinched in the back side previous repair. Corrected issue, cycles ice maker it filled with water. Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model Fghc2331pfca
Near Avon Lake, OH 44012
Marie V
Job Details: 06/24/2022
"Cc that the dispenser and ice maker is not getting ice. Confirmed. You press paddle and valve hums, getting 60V. Voltage comes from ui to valve. Ui shorted out while diagnosing it. Explain cust will need new ui. Paid parts and sc. ; ordrng 1 5304527931 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Sheffield, OH 44054
Marie V
Job Details: 06/24/2022
"Cc that the ice maker is making ice super slow. Only few cubes in 3 days. Took temps 0* on freezer, 35* fresh food section and 12* inside ice maker box. Ran step 56 for ice maker error codes E5 Ice maker thermistor is bad. Also water line frozen. Step 19 for heater, good 117V, correct ohms on heater 4.9kohms , . Ice level sensor pass. And ice maker fan is working. Unit will need new ice maker. Replaced from t/s , cycled. Op test ok; used 1 W11294907 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, OH 44114
Manny
Job Details: 06/24/2022
"Replaced light switch , opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 06/24/2022
"Shield came off replace shield and two bigger size screws,also ran normal cycle,opt test ok show customer it was working"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Madison, OH 44057
Dan H
Job Details: 06/24/2022
"Installed new control, op test no good , new control burst into flames when washer was started; ordrng 1 W11543997 (Cntrl)"
We serviced a
KENMORE REFRIGERATOR
Model 10655622500
Near Geneva, OH 44041
Dan H
Job Details: 06/24/2022
"Customer complaint that unit is not making ice, found ice maker not calling for water, unit needs new ice maker ; ordrng 1 4317943 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Ashtabula, OH 44004
Dan H
Job Details: 06/24/2022
"Customer complaint that right side wheel just flops around, found axle missing, installed new axle , op test good"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Conneaut, OH 44030
Dan H
Job Details: 06/24/2022
"Customer complaint of popping noise, customer started bake for 350 degrees, noise is element mounts expanding, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Madison, OH 44057
Dan H
Job Details: 06/24/2022
"Customer complaint that the drum is not turning, found new style shifter disconnected from cam, installed new old style shifter , op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Avon, OH 44011
Marie V
Job Details: 06/24/2022
Cc that the latch is broken. Confirmed. Replaced latch. Ran auto test. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Lakewood, OH 44107
Manny
Job Details: 06/24/2022
"Replaced console, ran auto cycle, opt test ok"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Mentor, OH 44060
Joe O
Job Details: 06/24/2022
Installed temperature switch. Ran test cycle. Op test ok
We serviced a
MAYTAG STACK W/D
Model MHW6630HW3
Near Seven Hills, OH 44131
David R
Job Details: 06/24/2022
"Cc unit leaking. Bellow good all around, took off valves to check and look, no leaks, good, no blockage. Took off back cover as well, checked all around, drain hose, drain pump. Filled unit up pass halfway in tub. Let sit for 5 mins, drained, no leaks upstairs or downstairs. Showed customer no leaks under unit away from wall. Unit is good. Op Test Ok."
We serviced a
GE DISHWASHER
Model GDT605PSM0SS
Near Perry, OH 44081
Joe O
Job Details: 06/24/2022
"Cc: dead, no operationFound loose connection. Re seated connection. Unit powered up, and started. Op test ok"
We serviced a
SAMSUNG DRYER
Model DV42H5200EPA3
Near Chardon, OH 44024
Jason N
Job Details: 06/24/2022
"Cc unit making squealing noiseVerified squealing noise from unit, found belt idler pulley starting to wear. Replaced using truck stock part. Lubricated support rollers. Ran dryer test cycle for several minutes. No abnormal noise heard, op test good. ; used 1 DC93-00634A (IDLER PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Fairport Harbor, OH 44077
Dan H
Job Details: 06/24/2022
"Installed new door, op test good , customer needs emblem, customer can install ; ordrng 1 W10839793 (Badge)"
We serviced a
GE WALL OVEN
Model zek7500sh3ss
Near Beachwood, OH 44122
Jason N
Job Details: 06/24/2022
"Installed blower fan and sensor. Ran bake test to 350 degrees. All fans operating properly, no fault codes appeared. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Painesville, OH 44077
Dan H
Job Details: 06/24/2022
"Customer complaint that unit is not starting, started normal wash cycle, unit filled and began washing, ran diagnostics no error codes found, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Eastlake, OH 44095
Corina B
Job Details: 06/24/2022
"F3e3 Inlet Water Temperature Fault f9e1 Drain Pump System Problem - Long Drain f2e2 HMI Disconnected f0e7 Load Detected When Running Clean Washer Cycle. Drain pump 20.4 ohms. Drain pump is stuck on. Found oil leaking on the gearcase. Will need a new control, slide, pump and gearcase. Office to reschedule appointment ; ordrng 1 W11419171 (Control) and 1 W11449841 (Gearcase) and 1 W10734521 (Slide) and 1 W11396717 (Pump) and 1 W10902814 (Washplate)"
We serviced a
KITCHENAID RANGE
Model KGRA806PSS00
Near LaGrange, OH 44050
David R
Job Details: 06/24/2022
"Cc unit bake will preheat but will not spark again. Valves test good. Customer had just previously replaced bake ignitor last 2 weeks. Customer has spark module they want replaced. Replaced, ran 200, then 350 bake. Ignitor is coking on and cycling. Good. Op Test Ok."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Wellington, OH 44090
David R
Job Details: 06/24/2022
"Replaced motor, control, pump, harness. Ran diagnostics, calibration. Have laid inside, running normal cycle. Good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Columbia Station, OH 44028
Marie V
Job Details: 06/23/2022
"Cc that the unit is leaking at the front, usually close to the end of the cycle more like on the rinse. Started a rinse cycle , found both spray arms clogged. Cust will call back if they want to continue.; ordrng 1 W11101428 (Spray arm) and 1 WPW10448645 (Arm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE RANGE
Model 790.73433314
Near Madison, OH 44057
Dan H
Job Details: 06/23/2022
"Customer complaint that oven is not working, confirmed, igniter is not glowing, igniter is receiving 120vac , unit needs new igniter ; ordrng 1 5304509706 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model PFCS1RKZASS
Near Mentor, OH 44060
Jason N
Job Details: 06/23/2022
Cc unit scrap marks on lower drawer caused during last repair.Found marks in question on lower drawer sides are actually some sort of sticky brown substance. Able to scrap off with fingernail. Customer claims it wasnt there before service. Used adhesive remover with cloth to clean off drawer. No damage to drawer found. Snapped pics of before and after cleaning.
We serviced a
GE DISHWASHER
Model GSC3500R15WW
Near Geneva, OH 44041
Dan H
Job Details: 06/23/2022
"Customer complaint that unit is not powering on, confirmed, found power wire connection burned/melted, removed connector and used wire nut to repair broken wire, op test good"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Westlake, OH 44145
Corina B
Job Details: 06/23/2022
"CC that the warm water is not warm enough and a loud noise when starting. Tested the water valves, correct. Filled the washer with warm water 86*. Called BJ and to meet government Energy this is correct temperature. Advised cust to use hot water for the cycles. Was 102* on a normal cycle. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44130
Corina B
Job Details: 06/23/2022
Not the correct house. She lives in Parma heights not brookpark. Parts were picked up by fedex. ; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/23/2022
Installed heater OP Test Ok