Service History 321 - Fred's Appliance

We serviced a

AMANA DRYER

Model NED4655EW1

Near Avon Lake, OH 44012

Gabriel P

Job Details: 06/24/2021

Found loose wire on operating thermostat correct issue opt test ok

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near Avon, OH 44011

Gabriel P

Job Details: 06/24/2021

"Found temperature sensor out of range replace from surplus,opt test ok ; used 1 W10833885 (Sensor), 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MGD6630HW1

Near Rocky River, OH 44116

Corina B

Job Details: 06/24/2021

CC that the ui does not turn on. Confirmed. Replaced the ui. Optest ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near North Royalton, OH 44133

Corina B

Job Details: 06/24/2021

CC that the water and ice do not dispense. Confirmed. Found the inside of the door is caved in. Will need a new door. Office to reschedule. ; ordrng 1 W11435353 (Left door)

We serviced a

KENMORE REFRIGERATOR

Model 106.59297991

Near Eastlake, OH 44095

Jeff M

Job Details: 06/24/2021

Installed the new part op tested good. Diffuser

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Kent, OH 44240

Brian M

Job Details: 06/24/2021

Installed hose and drain pump Ran test cycle OP Test Ok

We serviced a

MAYTAG WASHER

Model mvwc565fw1

Near Painesville, OH 44077

Jeff M

Job Details: 06/24/2021

"The unit was making a grinding sound in the agitation. I found the cams were worn out due to the shifter not fully extending. Replace the actuator in cams unit tested good; used 1 W10913953 (Actuator), and 1 W10721967 (Cam) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KWH0

Near Shaker Heights, OH 44120

Jason N

Job Details: 06/24/2021

"Cc lower spray arm came off and melted on heaterConfirmed lower spray arm mount tube warped. Replaced using customer supplied pre Id part. Ran diagnostics cycle, no codes, all functions passed. Operation test good. Advised use of rinse aid fore better drying performance."

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Broadview Heights, OH 44147

David R

Job Details: 06/24/2021

"Replaced both main control and UI. Followed device pointer for when replacing both at same time. Ran diagnostics to test and a normal cycle. Unit is testing good, op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near North Royalton, OH 44133

David R

Job Details: 06/24/2021

Cc of same issue. Found actuator out of position. This time replaced from t/s. Tested. Good. Ran diagnostics. Op test ok ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS02

Near Wellington, OH 44090

David R

Job Details: 06/24/2021

"Cc unit icemaker not working. Went through diagnostics. Test 59, motor went into home position. Test 56, no icemaker error codes. Test 45, icemaker called and filled up with water. Test 36, ice box fan working. Test 15, recognizing that the ice bin is not full. Looked and found ice maker was turned off. As of right now everything test good. Going to have customer monitor after turning icemaker back on. Turned max ice option on. Give unit time to produce ice. If still not producing ice would suggest replacing icemaker and dual water valve. WPW10341329 dual valve, WPW10764668 icemaker. As of today, everything test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near Chagrin Falls, OH 44022

Brian M

Job Details: 06/24/2021

Cc of scratch on the inside of freezer by led that was just replaced Found I created a scratch with putty knife Took pic. Customer allowed me to use white appliance touch up paint I blended paint in and its almost not noticeable

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Novelty, OH 44072

Brian M

Job Details: 06/24/2021

Installed wires and valve Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Avon, OH 44011

Gabriel P

Job Details: 06/24/2021

Found sealing valve leaking when dispensing water replace from surplus wpw10312696 dispense water no leak opt test ok show customer is good

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near North Ridgeville, OH 44039

Marie V

Job Details: 06/24/2021

"Replace main control, verify that water hoses are correct. Calibrated unit. Op test okBrought core for return"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Madison, OH 44057

Jeff M

Job Details: 06/24/2021

Installed the new part op tested good. Lid and latch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near Strongsville, OH 44136

Corina B

Job Details: 06/24/2021

"Cust showed pop, sent pic. CC that there is water leaking at the freezer door, not happening now. Checked the gaskets, good. Checked the waterlines, good. Optest ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611PFCA

Near Brecksville, OH 44141

Corina B

Job Details: 06/24/2021

Damper was replaced. Also found that the freezer door top right corner still had some frost build up we steamed out and steamed out the returns on the side walls added some silicone around corners of cabinet where a air gap was found. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML55011HB4

Near Geneva, OH 44041

Jeff M

Job Details: 06/24/2021

The user display is not working needs the The user interface board customers holding onto the main control board and display board those parts will be installed along with the user interface; ordrng 1 W11206155 (Ui)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Parma, OH 44134

Corina B

Job Details: 06/24/2021

Replaced the tub. Started a cycle. Optest ok. Model and serial are with the receipt from repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Cleveland, OH 44134

Corina B

Job Details: 06/24/2021

CC that the ff is not cooling and the freezer has frost and ice build up. Confirmed freezer had ice build up and frost around door verified for seal but door is sealing properly.Steamed out all ice and cleared drain hole. Setting were at max cold and fast cool. Advised customer to make sure the door is closed properly and that theres nothing obstructing the door and keeping it from closing all the way. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near University Heights, OH 44118

Jason N

Job Details: 06/24/2021

"Cc unit not working properly. Customer states unit not working to wash rugs or comforters. Advised customer unit will not be able to handle rugs or comforters as the unit will not balance properly. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Advised customer about load sizing. Unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW5560SQ0

Near South Euclid, OH 44121

Jason N

Job Details: 06/24/2021

"Cc unit not working Customer states unit will not wash, and sometimes unit will not spin, water leaking from unit. Found agitator dogs worn. Checked under unit, found water leaking through tub seal, transmission is leaking oil, clutch and brake not working correctly. Unit is in rough shape underneath, needs multiple drive parts. Did not schedule customer follow up service, will wait and see if warranty company will authorize repair. ; ordrng 1 285809 (Can agitator) and 1 W10814296 (Tub seal) and 1 W10820043 (Drive tube) and 1 3360629 (Gearcase) and 1 285753A (Coupling) and 1 285785 (Clutch)"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Parma, OH 44134

Dan H

Job Details: 06/24/2021

"Installed new evaporator fan motor, op test good"

We serviced a

FRIGIDAIRE refrigerator

Model FGHB2866PF2

Near Seven Hills, OH 44131

Dan H

Job Details: 06/24/2021

"Customer complaint of ice build up on freezer section floor, found evaporator drain tube clogged, cleared, op test good"

We serviced a

KENMORE DRYER

Model 110.62342511

Near Chardon, OH 44024

Joe O

Job Details: 06/24/2021

Cc: not blowing airFound unit has good air flow. Not heating. Found element open. Needs element. Replaced element. Ran test cycle. Op test ok; used 1 279838 (ELEMENT) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608EPA01

Near Kirtland, OH 44094

Joe O

Job Details: 06/24/2021

Installed led modules. Op test okCustomer stated he never received control.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Willoughby Hills, OH 44094

Joe O

Job Details: 06/24/2021

"Cc: excessive shaking, squealingRan quick test cycle. Found squealing noise from rear of tub assembly. Unit very well balanced. Advised customer on loading. Needs stator, rotor and tub assemblyStator, and tub out of stock. Office to reschedule; ordrng 1 W11287253 (Tub assembly) and 1 W11354541 (Stator) and 1 W11314361 (rotor)"

We serviced a

AMANA WASHER

Model n/a

Near Euclid, OH 44123

Joe O

Job Details: 06/24/2021

Customer stated they did not want service on the washer. Stated the unit has no issues.

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Euclid, OH 44132

Joe O

Job Details: 06/24/2021

"Cc: not starting, stuck in sensingFound error codes f7e4(basket re engagement failure). Found shifter not shifting. Needs actuator. Replaced actuator. Ran test cycle. Op test ok ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Garfield Heights, OH 44125

Dan H

Job Details: 06/24/2021

"Installed new fresh food section door gasket, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Mentor, OH 44060

Joe O

Job Details: 06/24/2021

"Cc: gasket coming outFound adjuster hitting gasket, too much pressure on one leg. Adjusted feet. Rack and adjuster just clearing gasket. Op test ok"

We serviced a

JENN-AIR WALL OVEN

Model JJW2727DS01

Near Mentor, OH 44060

Joe O

Job Details: 06/24/2021

Installed ui. Ran test cycle. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Garfield Heights, OH 44125

Dan H

Job Details: 06/24/2021

"Installed door, deli user interface , spring, switch, trim and harness, op test good , drip tray is also broken, ordering drip tray, customer to install ; ordrng 1 W10909034 (Drip tray)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML55011HS3

Near Mentor, OH 44060

Dan H

Job Details: 06/24/2021

"Installed new door, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Painesville, OH 44077

Joe O

Job Details: 06/24/2021

"Cc: low water pressureFound water just trickling out. Found kinked water line behind unit. Straightened out water line, water pressure returned. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 06/24/2021

"Before calling whirlpool the side to check ice maker sensor and it was showing bin full change sensor with new and still saying that is full took out user interface and found j4 connector disconnected connect and now sensor working ran test 57 harvest and test 45 fill ice maker pass,call whirlpool to have everything on file"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Cleveland, OH 44135

Corina B

Job Details: 06/23/2021

Cc that the fridge was leaking inside unit. Confirmed found it was leaking from filter housing. Ordering filter housing.; ordrng 1 W11346622 (Housing)

We serviced a

MAYTAG WASHER

Model MAV5758EWW

Near Madison, OH 44057

Brian M

Job Details: 06/23/2021

Cc unit shaking an walking Found unit not to be leveled on a pallet Removed pallet and unit evened out Advised on a different platform

We serviced a

AMANA DRYER

Model NED4655EW1

Near Conneaut, OH 44030

Jeff M

Job Details: 06/23/2021

The unit was not turning on. I found the fuse in the rear was open replaced with ts op tested good ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE715H0ES0

Near North Olmsted, OH 44070

David R

Job Details: 06/23/2021

"Cc unit bake not working. Found control not sending 240 down to element. Element and power coming into unit good. Will need new control. Gave estimate to customer. Customer paid SVC. Do not order parts. ; ordrng 1 WPW10340308 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW05

Near Avon Lake, OH 44012

Corina B

Job Details: 06/23/2021

"CC that there is leaking in the ff with water. Removed the evap cover, found little ice on the drain pan. Cleared ice. Drain hole clear. Drain tube clear. Optest ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Rocky River, OH 44116

David R

Job Details: 06/23/2021

Adjusters on top rack broken. Had one on the truck. W10712395 adjuster kit. Not t/s. Replaced. Tested. Good. Op test ok ; used 1 W10712395 (Adjuster) from stock

We serviced a

MAYTAG DRYER

Model MGD6230RHW0

Near Willoughby Hills, OH 44094

Brian M

Job Details: 06/23/2021

Customer showed pop took pic 6-25-20 Cc unit making a noise Found blower wheel broken causing vibration When removing top corner of UI broke Needs UI and wheel ; ordrng 1 WP697772 (blower wheel) and 1 W11413566 (UI)

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ

Near Beachwood, OH 44122

Jason N

Job Details: 06/23/2021

Cc kick plate screws too tight loosen the screws and showed the customer how to remove the kick plate.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Willoughby Hills, OH 44094

Brian M

Job Details: 06/23/2021

Cc unit flashing at the end of cycle and not draining all the time Found error for long drainUnit will drain but pump is over heating Needs drain pump Not in stock office to schedule ; ordrng 1 W11412291 (Drain motor)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 06/23/2021

"Replace shifter,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV05

Near Berea, OH 44017

Gabriel P

Job Details: 06/23/2021

"Replace door,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5600SQ0

Near Willoughby Hills, OH 44094

Jason N

Job Details: 06/23/2021

Installed drive tube assembly and clutch. Ran fill and wash test then switched over to spin. Unit spinning and draining properly. Op test good.

We serviced a

AMANA DISHWASHER

Model ADB1400AGW1

Near Painesville, OH 44077

Joe O

Job Details: 06/23/2021

Installed dispenser. Ran test cycle. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KUDI01ILBL2

Near Richmond Heights, OH 44143

Dan H

Job Details: 06/23/2021

"Customer complaint that unit ran all night, heater is not working, control is not sending power, unit needs new control, part is no longer available ; ordrng 1 8534866 (Cntrl)"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Richmond Heights, OH 44143

Dan H

Job Details: 06/23/2021

"Installed new door seal, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Conneaut, OH 44030

Jeff M

Job Details: 06/23/2021

The compressor is only drawing .50amps Theres hardly any heat transfer 60? in the fridge 50? in the freezer needs a new compressor and evaporator.

We serviced a

SAMSUNG DRYER

Model DV40J 3000 GWA2

Near Jefferson, OH 44047

Jeff M

Job Details: 06/23/2021

The vibrating noise was coming from the fan there was lint buildup on the blades I clean the blades unit tested good

We serviced a

MAYTAG DRYER

Model MGD7230HW0

Near Cleveland, OH 44111

David R

Job Details: 06/23/2021

"Customer had questions about the vent inside unit and questions with different cycles. Explained discoloration on vent is normal due to the flame being right underneath it. Went and answered, tested out different cycles with heating and unit test good. Op test ok"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Brooklyn, OH 44144

David R

Job Details: 06/23/2021

"Cc unit not starting. Press start. Motor just humming. Smelled something, motor is smoking. All other components test fine. Ordering motor and blower wheel. ***place customer on cancellation list ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS01

Near Grafton, OH 44044

Marie V

Job Details: 06/23/2021

"No refrigerant to recover, replace evaporator and filter drier, added some r134a to the system to verify if is going throughout high side and low, pass. Put unit into a 28vacc and waited 15min watching gages , no changes. Filled unit 4.2 with R134A , watched low side after a few min it whent down to 0. Advise cust to allow 24 hours before putting any food on unit. Set unit to recommended on both sections. Op test ok"

We serviced a

MAYTAG DRYER

Model MGDB835DW1

Near Parma, OH 44134

David R

Job Details: 06/23/2021

Cc unit making noise. Found noise is the vent leashing outside is banging up between wall and unit. Moved. Customer will use a bracket or something to keep in place. Unit test good. Op test ok ; used 1 SENIORDISCOUNT (senior discount) from stock

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF79R20DW03

Near Highland Heights, OH 44143

Brian M

Job Details: 06/23/2021

Cc of unit frosting up by light switch Unit seems to be sealed all the way around Removed and flipped gasket to see if that would help Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Cleveland, OH 44102

Corina B

Job Details: 06/23/2021

CC that the ff section is not cooling. Confirmed 58* ff. Found the evap fan not turning on. Rather fan from t/s. Optest ok. ; used 1 WP2315539 (MOTOR-EVAP) from stock

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44113

Corina B

Job Details: 06/23/2021

Replaced the motor and wheel. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG REFRIGERATOR

Model AFB2534DEW

Near Painesville, OH 44077

Joe O

Job Details: 06/23/2021

"Cc: not cooling in ff sectionFound temps in ff section at 69 degrees, freezer at -10 degrees. Evap completely frosted over. Entered force defrost. Found unit is defrosting. Needs control. Cleared evap. Replaced control. Op test ok; used 1 WPW10503278 (CNTRL-ELEC), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Euclid, OH 44132

Joe O

Job Details: 06/23/2021

Cc: not fillingFound error codes f7e4(basket re engagement failure) f7e3(basket engaged during wash). Ran auto test. Unit is not shifting. Shifter not engaging. Needs actuator; ordrng 1 W11481722 (Actuator)

We serviced a

WHIRLPOOL RANGE

Model RBS245PRQ03

Near Novelty, OH 44072

Brian M

Job Details: 06/23/2021

"Cc unit not heating after running self clean Found thermostat open Need thermostat fix ; ordrng 1 WP9759243 (thrmst-fix), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model MED6000XW0

Near Cleveland Heights, OH 44121

Dan H

Job Details: 06/23/2021

"Installed new blower wheel, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM02

Near Strongsville, OH 44136

Marie V

Job Details: 06/23/2021

"Cc that the unit is taking a long time to make ice. Ran diag for ice maker E5 timed ice making. Took temps fresh food section is at from 39* 42* and freezer was at 17*. Check freezer evaporator is half way frosted. Unit will need fresh food section evaporator and compressor. Cust will not fix; ordrng 1 W10276644 (Compressor) and 1 WPW10143759 (Drier) and 1 W11492867 (Evap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDM3

Near Cleveland, OH 44105

Jason N

Job Details: 06/23/2021

"Cc unit error codes f2e2, unit will not respond. Installed UI console using customer supplied part. Upon power up same code being generated f2e2 for UI no response. Unit will need main control. Collected additional due to order control. ; ordrng 1 W10906430 (Main control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near North Olmsted, OH 44070

Gabriel P

Job Details: 06/23/2021

Customer show me really loud grinding noise from top fridge he said noise can happen every ten minutes every hour it change it when it wants to make the sound when it wants to .right now is not making sound took back panel off took unit out waiting for noise to appear nothing ran compressor test no noise replaced diffuser anyway ran fans everything that I would think it will make noise nothing no noise send customer a different tech ; schdld next appmnt for 7/2 FRI !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near South Euclid, OH 44118

Corina B

Job Details: 06/23/2021

"CC that the unit is leaking. Confirmed. Found the water leaking from the supply water valve. Will need a new valve. Advised cust to replace the saddle valve with an inline valve. ; ordrng 1 W11346622 (Water reservoir), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ02

Near Cleveland, OH 44109

Dan H

Job Details: 06/23/2021

"Customer complaint that fresh food section evaporator fan is not running, fan runs in service mode, unit needs new controls, part is out of stock so not scheduling return appointment ; ordrng 1 W11450890 (Cntrl) and 1 W11314429 (Ui)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near University Heights, OH 44118

Dan H

Job Details: 06/23/2021

"Installed new shifter , op test good"

We serviced a

WHIRLPOOL WALL OVEN

Model KOCE507ESS05

Near Roaming Shores, OH 44084

Jeff M

Job Details: 06/23/2021

Installed new parts needed to not test good before I started the repair I inspected the inverter board it has signs of it being a used board. I went ahead and installed the part anyway did not work. Display says the same thing inverter for not responding reorder of the inverter board; ordrng 1 W10217711 (Inverter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model n/a

Near Cleveland, OH 44104

Jason N

Job Details: 06/23/2021

"Cc unit leaking water in refrigerator section. Confirmed water pooling on top shelf of ff section. Checked defrost drain tray in freezer. Found defrost tray frozen over. Cleared ice from freezer section, steamed out drain tray. Checked drain tube in rear of unit to ensure no restrictions. Found buildup in drain tube valve. Cleaned out. Good flow through. Op test good."

We serviced a

MAYTAG DRYER

Model MGD5900TW0

Near Westlake, OH 44145

Gabriel P

Job Details: 06/23/2021

"Replace thermistor,opt test ok"

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near South Euclid, OH 44121

Corina B

Job Details: 06/23/2021

"CC that the unit does not turn on. Confirmed. When turning the machine on the ui would not let you select a load. Will not go into diag. Has a stuck key. Will need a main control and ui. ; ordrng 1 W10911042 (Ui) and 1 W11201286 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near North Royalton, OH 44133

Marie V

Job Details: 06/23/2021

"Cc that the strike broke. Confirmed. Replace strike and ran auto test , heard noise coming from belt, replaced belt from T/S, ran auto test and manual to test lock and calibration. Op test ok.; used 1 WPW10006384 (BELT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near Chagrin Falls, OH 44022

Brian M

Job Details: 06/23/2021

Installed leds in freezer OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model Mhw8630hc1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 06/23/2021

Installed control OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Parma Heights, OH 44130

Marie V

Job Details: 06/23/2021

Cc that the unit is not agitating or spinning the clothes out. Ran diag found error code of f7e6 motor fault. Tilted unit and found shifter off place. Replace shifter. Ran auto test and started a normal cycle. Op test ok.

We serviced a

KENMORE WASHER

Model 110.2813241

Near Geneva, OH 44041

Jeff M

Job Details: 06/23/2021

The agitator is stripped out needs new agitator. No eta; ordrng 1 W10752285 (Wash plate) and 1 S

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW

Near Cleveland Heights, OH 44118

Jason N

Job Details: 06/23/2021

"Cc unit doors pop open, not staying closed.Advised customer that this is a normal operation for these models. However, unit is tilting forward too much and will contribute to the doors not staying closed. Raised front of unit up to maximum. Doors still will not gravity close. Floor is not level. Used shims under front of unit. Achieved gravity close for both doors. Op test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Avon, OH 44011

Gabriel P

Job Details: 06/23/2021

"Found big shifter out of cam replace for the original one from truck stock,opt test ok ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB7

Near South Euclid, OH 44121

Corina B

Job Details: 06/23/2021

"CC that the unit is not working. Confirmed. Checked the power at the control to the pump and motor, 0 volts. Will need a control and pump and motor. ; ordrng 1 W11025157 (Pump and motor) and 1 W10906426 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHV0

Near Brecksville, OH 44141

David R

Job Details: 06/23/2021

"Cc unit is not drying, customer said knife or something fell onto heater. Going through diagnostics, no error codes, running through to check heater at end. Heater is coming on. Poured water on and showed customer. Cleaned off all burnt particles under heater. Unit is running correctly. As far as the burning smell. Would recommend dishwasher cleaner or looking online if needed to see what else can dissipate the smell. Smell will go away over time. Unit test good."

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HZ1

Near North Royalton, OH 44133

David R

Job Details: 06/23/2021

"Cc plastic burning smell. Took off cover to terminal block. Started oven. Saw sparking. Found wires on terminal block not seated all the way on. Inspected, nothing is burnt. Corrected position of wires, tight. Tested. Good. Heating, no sparking. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Strongsville, OH 44136

David R

Job Details: 06/23/2021

"Cc unit did not spin out towels. Found unit was loaded with lots of towels in. When trying to spin, would bang and go off balance and could not spin. Let customer know know about 6-8 bath towels to be used as a loaded. Tested on drain/spin. Spinning, no banging. Also found the spot customer had unit in was sloped and could be causing off balance as well. Moved unit out to flat surface. Unit is good. Op test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JS48NXFXDE01

Near Chagrin Falls, OH 44022

Brian M

Job Details: 06/23/2021

Cc led out Found leds in freezer out needs led ; ordrng 3 W11462342 (Led)s

We serviced a

AMANA RANGE

Model AGR5715QDW

Near Parma Heights, OH 44130

Marie V

Job Details: 06/23/2021

"Cc that the oven does not always light and that the control panel is broken. Confirmed, replaced ignitor , temp sensor and control. Preheated unit to 350* and cycled. Op test okBrought core for return."

We serviced a

FRIGIDAIRE WASHER

Model LTF6700FS0

Near Madison, OH 44057

Jeff M

Job Details: 06/23/2021

Installed the new part op tested good. Door striker

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, OH 44120

Jason N

Job Details: 06/23/2021

"Installed gearcase. Ran auto test and calibration. All functions passed, no abnormal sounds heard. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJZ00

Near South Euclid, OH 44118

Corina B

Job Details: 06/23/2021

"Entitlement is good. CC that the ff is not cold enough. Confirmed ff 58* Fz 5*10*. Found no cold air circulation to the top of the ff section. Checked the damper, opening and closing. The evap fan is running. Good frost pattern on the evap. Called t/l to replace the fan. Will need a damper, fan control and ui. Office to reschedule ; ordrng 1 W11087463 (Damper) and 1 W11369036 (Fan) and 1 W11394630 (Ui) and 1 W11487480 (Control)"

We serviced a

WHIRLPOOL WASHER

Model MHW5100DW0

Near Avon, OH 44011

Marie V

Job Details: 06/23/2021

"Replace drain pump and ran auto test, pass. Op test ok"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Shaker Heights, OH 44122

Jason N

Job Details: 06/23/2021

Cc unit did not have leveling legs installed. Installed leveling legs using customer supplied pre Id parts. Leveled unit. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM00

Near Avon Lake, OH 44012

Gabriel P

Job Details: 06/23/2021

Found evaporator frozen ran diagnostics test force defrost it work bi metal good thermister all good steam evap advice customer that if it happens again she will need control

We serviced a

AMANA DRYER

Model NED4655EW1

Near Avon Lake, OH 44012

Gabriel P

Job Details: 06/23/2021

"Found screw stuck at the seal correct issue,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Strongsville, OH 44149

David R

Job Details: 06/23/2021

"Took pics. Dent is on the side of the unit, cannot be repaired. Happened either in factory or delivery. Calling techline to document. Documented dents and scratches. W10134625 is touch up paint if customer wants. Gave customer service number to customer, let her know dents non repairable. She is going to call Costco/Whirlpool to get either an exchange or refund for some money."

We serviced a

KENMORE WASHER

Model 110.2881279

Near Euclid, OH 44119

Joe O

Job Details: 06/23/2021

"Cc: not spinning, not drainingPulled drain off unit. Unit started spinning. Found drain pump is plugged up. Needs drain cleared. Customer does not want to repair at this time."

We serviced a

WHIRLPOOL RANGE

Model GS445LEMS2

Near Cleveland, OH 44119

Joe O

Job Details: 06/23/2021

Cc: touch panel not functioningFound intermittent touch on panel. Needs controlControl shows discontinued.; ordrng 1 WP8524252 (Control(discontinued))

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Cleveland, OH 44110

Joe O

Job Details: 06/23/2021

"Cc: buzzing noise, low water pressureFound unit sitting on the floor causing buzzing noise. Found customer had saddle valve on pvc water line causing low water pressure. Customer needs supply water valve replaced."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44108

Joe O

Job Details: 06/23/2021

Cc: worried unit is going to blow upFound error codes f0e5(off balance) f2e1(stuck key). Ran auto test and calibration. Op test ok