Service History 322 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM00

Near Cleveland, OH 44128

Jason N

Job Details: 06/30/2021

Installed RH ff door and nameplate. Op test good.

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near Solon, OH 44139

Jason N

Job Details: 06/30/2021

Installed hinge. Op test no good. Door squeak still remains. Tried adjusting cabinet using leveling feet. Noise is slightly better. Noise coming from unit is a creak from cabinet itself due to door weight transfer. Unit is not installed to cabinetry. Advised customer have unit installed correctly.

We serviced a

WHIRLPOOL RANGE

Model MER8700DS1

Near Chardon, OH 44024

Dan H

Job Details: 06/30/2021

"Installed new bake element, op test no good , control is not sending power to element, unit needs new control, customer says they are paying for parts,p I see no notation on that, advised customer to call manufacturer, customer does not want repair at this time ; ordrng 1 WPW10655840 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near Painesville, OH 44077

Joe O

Job Details: 06/29/2021

"Cc: condensation build up in ff section, leaking from rear vent in ff sectionCustomer stated the vegetables are getting wet from condensation. And rear vent building condensation after getting in the fridge while cooking. Customer showed pics of drip marks on shelves. Pulled air tower, found no condensation build up in vents or around vents. Found no draining issues. Checked gaskets. Unit sealing all the way around. Advised customer to monitor to ensure the door is closed completely. Could not duplicate issue. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Grafton, OH 44044

David R

Job Details: 06/29/2021

Replaced FZ gasket. Took off door and put back on to make sure no screws were loose. Seems like the left side screws werent fully seated. No gaps. Test good. Cleared ice from inside. Good. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Windham, OH 44288

Brian M

Job Details: 06/29/2021

Cc unit turning on by itself Found error for stuck key and control software error Needs UI and control B/O office to reschedule ; ordrng 1 W11225084 (cntrl-elec) and 1 W11395600 (Console)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Painesville, OH 44077

Jeff M

Job Details: 06/29/2021

The unit is not cooling the temperature inside the fridge was 50? the temperature inside the freezer was 40. Customer has an evaporator somehow. There is also an E5 Error for the icemaker thermistor fault he also needs an icemaker estimate only; ordrng 1 W11294907 (Icemaker)

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ1

Near Painesville, OH 44077

Jeff M

Job Details: 06/29/2021

The heating element in the oven failed. The main control board is not supplying power to the bake element anymore. Needs main control and bake element. No eta; ordrng 1 W11308431 (Control) and 1 W10779716 (Element) and 1 W10779716 (Element)

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VEM4

Near Rocky River, OH 44116

Corina B

Job Details: 06/29/2021

"CC that the ice maker is not working. Confirmed. Found the ice maker stopped mid cycle. Jumped the ice maker, did not cycle. Will need a new ice maker. ; ordrng 1 D7824706Q (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KFGD500EBS00

Near Cleveland, OH 44109

Dan H

Job Details: 06/29/2021

"Installed new console and brackets, unit is not installed, unable to test"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Berea, OH 44017

Corina B

Job Details: 06/29/2021

CC that the unit is not heating correctly. Checked the temperatures cycling on and off properly. Unit was not con to the vent when arriving. Could not hook the vent back up due to it not having a long enough connections for the vent. Advised cust to call dryer vent wizard. Optest ok.

We serviced a

GE DISHWASHER

Model GDT530PGD4BB

Near North Olmsted, OH 44070

Gabriel P

Job Details: 06/29/2021

"Cc unit wont operate. Found 0.50 VAC coming to the unit, recommended the customer to have a electrician look at his electrical."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 06/29/2021

Called tech line Once followed service pointer all LEDs are working. Replace top left Led

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QKS00

Near Chardon, OH 44024

Jeff M

Job Details: 06/29/2021

The unit was plugged in for only 2 hours before I arrived. I went through the unit The unit has a three phase compressor on start up its pulling 2.3 A which indicates theres pressure being built inside the machine locked rotor occurs at 3.3 A. Theres a frost pattern developing theres good heat transfer main control board visually looks good I dont see any swollen capacitors. The freezer side was about 18? the fresh food side was about 51? I would imagine if the unit was plugged in for a full 24 hours it would operated as design unfortunately I cannot give an accurate diagnosis on this machine everything appears to be working recommended for the unit to stay plugged in even if the issue occurs again and calls back

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW00

Near Perry, OH 44081

Jeff M

Job Details: 06/29/2021

The unit is not cooling there is a slight frost pattern and a little bit of heat transfer. The compressor is drawing .8 A the unit is located in the garage the garage at the time was 80? which is within its running specifications far as temperature goes. The unit needs a new compressor and evaporator. No eta; ordrng 1 W10858281 (Evap) and 1 W10507884 (Compressor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFG00

Near Brooklyn, OH 44144

Corina B

Job Details: 06/29/2021

CC that the unit is not cooling. Checked the pressure low side 10 vacuum high 40 psi. Did equalized. Used nitrogen with soap bubbles. found a leak on the evaporator. Will need a new evap ; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier)

We serviced a

MAYTAG WASHER

Model MVWB955FC1

Near Westlake, OH 44145

Marie V

Job Details: 06/29/2021

Cc that the unit is making a loud noise when spinning. Cust showed me video. Tested unit and tilted found oil started coming out from gearcase. Unit will need gearcase. Tried to remove impeller does not comes out will need one as well. Waiting on approval for authorization and gearcase isnt in stock . Advice cust that we will contact ; ordrng 1 W10723582 (Washplate) and 1 W11393684 (Gearcase)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Brecksville, OH 44141

David R

Job Details: 06/29/2021

Replaced adjusters and t/s dispenser. Door was broken on it. Tested. Good. Op test ok ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Willoughby, OH 44094

Joe O

Job Details: 06/29/2021

Installed module. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG505MOBS3

Near Cleveland, OH 44105

Corina B

Job Details: 06/29/2021

Can not read the model or serial. CC that the unit is not heating properly. Checked the igniter 2.7 amps. Will need a new igniter. ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL WASHER

Model MHW6630HW0

Near Mentor, OH 44060

Joe O

Job Details: 06/29/2021

Installed stator. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Madison, OH 44057

Brian M

Job Details: 06/29/2021

Installed control Ran test no good Removed and tested for power found no power coming from power cord Tested outlet getting 116v but when I plug the dishwasher in it wont power on Plugged dishwasher In another outlet and it works OP Test Ok Advised customer on outlet replacement Customer requested for me to leave it uninstalled so he can have outlet looked at behind unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Chagrin Falls, OH 44023

Brian M

Job Details: 06/29/2021

In power supply board Inverter was wrongly packaged Unit seemed to start up just fine and seems to be coolingAdvised to watch

We serviced a

MAYTAG DRYER

Model MDG2600BWW

Near Wickliffe, OH 44092

Joe O

Job Details: 06/29/2021

"Cc: intermittently not heating, timer not advancingRan test cycle. Found gas could not opening once they get warm. Found igniter is weak. And belt is dry rotted. Needs belt, coils, and igniter.; ordrng 1 WP33002789 (igniter as) and 1 279834 (2 coil gas valve set) and 1 WP33002535 (belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ELECTROLUX WASHER

Model GLWS1979AS2

Near Madison, OH 44057

Jeff M

Job Details: 06/29/2021

The switch popped out of place. I was able to just pop the switch back in place

We serviced a

WHIRLPOOL DISHWASHER

Model WDF320PADS3

Near Conneaut, OH 44030

Jeff M

Job Details: 06/29/2021

Unit will not washer fills with water the sump is getting power needs a new sump motor; ordrng 1 W11025157 (Sump) and 1 S

We serviced a

MAYTAG RANGE

Model MET8800FZ01

Near Jefferson, OH 44047

Jeff M

Job Details: 06/29/2021

The incorrect part was delivered it was in the correct box but it was a bake element that was in the broiler box. Reorder the same part # it is the correct part number I did double check. And took pictures ; ordrng 1 W10249977 (Broiler element)

We serviced a

FRIGIDAIRE DRYER

Model AEQ7000ES1

Near Cleveland, OH 44144

Marie V

Job Details: 06/29/2021

"Cc that the dryer is making a loud noise and is not heating. Found bearing bad will need to be replaced and relay on control is sometimes staying close and sometimes is open, unit will need control and bearings. Cust will call if she wants to continue ; ordrng 1 134557200NH (Control) and 1 131777700 (Bearing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ01

Near Lorain, OH 44052

Gabriel P

Job Details: 06/29/2021

"Fix squeak sound and level unit,opt test ok"

We serviced a

KENMORE DRYER

Model 110.61402311

Near Solon, OH 44139

Brian M

Job Details: 06/29/2021

Cc unit not starting Found thermal fuse openReplaced using truck stock Cleaned lint from behind unit and attached hose OP Test Ok ; used 1 3392519 () from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Aurora, OH 44202

Brian M

Job Details: 06/29/2021

"Cc unit not functioning properly Ran diagnostics test found no errors and unit ran through test with no errors Advised it may be a control ; ordrng 1 W11225084 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Broadview Heights, OH 44147

David R

Job Details: 06/29/2021

"Cc unit is dead, not working. Found F6E2 error. Will need ui and control.**office to reschedule ; ordrng 1 W11170706 (Control) and 1 W11112656 (Ui)"

We serviced a

FRIGIDAIRE WASHER

Model ATF7000FS0

Near Cleveland, OH 44144

Marie V

Job Details: 06/29/2021

"Cc that the washer is not spinning the clothes out , that the unit still has water in it and that the bellow is stained. Bellow will have to be replaced ran spin only unit started draining slowly. Took unit apart and found drain pump catch full with hear. Cleared out and tested. Op test ok.; ordrng 1 134728400 (Bellow), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Cleveland, OH 44110

Joe O

Job Details: 06/29/2021

"Recovered refrigerant, installed 3 way valve. Put unit into 28 inch vac for 15 mins, recharged with 5.3oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Aurora, OH 44202

Brian M

Job Details: 06/29/2021

Removed and installed hinges then installed door Customer feels unit is worse off than before Left note ..

We serviced a

MAYTAG RANGE

Model MGT8800FZ00

Near Cleveland, OH 44129

Marie V

Job Details: 06/29/2021

"Cc that the UI has a bubble and that the top oven they make some cookies and it took longer to cook them. Replace UI and preheated unit to 350*, took temps 349* 350*. Explain cust that if cooking foot that takes less than an hour on oven to allow it 15 min after preheat for walls to absorb heat and oven regulate, if cooking something that takes more than hour is ok to put it in when buzzer goes off. Also showed cust how to adjust calibration on unit. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Brook Park, OH 44142

Marie V

Job Details: 06/29/2021

"Took POP. CC that the ice maker is working good that the problem is the lights. Confirmed, found freezer light shorted. Will need new freezer light. Replace freezer light from T/S. Op test ok; used 1 W10695459 (LED MODULE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW0

Near Mentor, OH 44060

Dan H

Job Details: 06/29/2021

"Customer complaint of f7e1 error code, display keeps going blank when entering diagnostics , unit needs new control and shifter, part is out of stock so not scheduling return appointment ; ordrng 1 W10913953 (Shifter), used 1 W11543996 (Cntrl) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW

Near Lyndhurst, OH 44124

Dan H

Job Details: 06/29/2021

"Customer complaint that unit is unlevel, confirmed, leveled unit, op test good"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW1

Near Cleveland Heights, OH 44121

Corina B

Job Details: 06/29/2021

Part is not correct. Took picture. Office to reschedule ; ordrng 1 W11467648 (Inner door) and 1 WPW10319027 (Spray arm)

We serviced a

KENMORE RANGE

Model 790.7433311

Near Parma, OH 44130

David R

Job Details: 06/29/2021

Replace bake igniter. Tested at 350. Good. Op test ok

We serviced a

KENMORE DRYER

Model 110.62612101

Near Lyndhurst, OH 44124

Dan H

Job Details: 06/29/2021

"Installed new belt, op test good"

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ0

Near Sheffield, OH 44054

Gabriel P

Job Details: 06/29/2021

"Found a service pointer on possible causes customer complaint match on two of them replace interlocks from t/s,opt test ok ; used 1 W11244490 (INTERLOCK SW KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVWB766FW

Near Richmond Heights, OH 44143

Dan H

Job Details: 06/29/2021

"Customer complaint that unit shut off when trying to lock lid, ran diagnostics found f5e2(lid will not unlock ) error code, found detergent caked in lock area, installed new lid lock , op test good ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5600SQ0

Near Willoughby Hills, OH 44094

Jason N

Job Details: 06/29/2021

"Cc unit making loud noises and rubber smell Customer stated unit makes banging noise when in a spin, also thought she smelled a rubber like smell. Ran washer spin test. Found tub not balancing correctly, base pads are worn. Unit needs base pads. ; ordrng 1 285744 (Base pads)"

We serviced a

MAYTAG DRYER

Model MEDB766FW

Near Eastlake, OH 44095

Jason N

Job Details: 06/29/2021

"Cc unit not heatingCustomer stated unit always dries slowly and condensation builds up inside unit. Now unit is not heating at all. Checked thermals, found hi limit cut off open. Replaced using customer supplied pre Id part. Ran dryer op test, good heat. Could not check airflow through venting, venting runs through building to roof. Customer does not know last time venting was inspected or serviced. Highly advised customer to call a vent company to inspect. Unit op test good."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near East Cleveland, OH 44112

Jason N

Job Details: 06/29/2021

"Cc unit cooktop not workingCustomer showed pop. Ran cooktop burner test, no burner are sparking. Checked voltage into spark module when burner switch on, good at 122v. Unit needs spark module. Customer does not want repair, is calling Home Depot to get it exchanged. Did not schedule a return visit at this time. ; ordrng 1 WPW10110523 (Spark module)"

We serviced a

WHIRLPOOL WASHER

Model WFW9151YW00

Near Cleveland, OH 44143

Dan H

Job Details: 06/29/2021

"Customer complaint that unit is not spinning properly and of burning smell and error codes, ran diagnostics found f9e1(long drain) and lf(no water detected entering unit) error codes, ran test cycle, found no water entering unit, found supply valves closed, opened, unit is draining very slowly, found two COVID masks in filter basket, cleared, op test good"

We serviced a

CROSLEY WASHER

Model CAW42114GW2

Near Jefferson, OH 44047

Jeff M

Job Details: 06/29/2021

The machines not agitating. I found a motor fault saved in the control. I put it in an agitation its not able to perform the task I put it in a spin its able to spin. Needs a motor and capacitor; ordrng 1 W11497303 (Motor) and 1 W11428524 (Cap)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near University Heights, OH 44118

Jason N

Job Details: 06/29/2021

"Cc unit water dispenser not working properly.Customer stated water dispense will not shut off unless its pushed in a certain spot. Found switch cover torn, not popping back to off position. Customer did not receive switch, just the button cover. Replaced switch cover using customer supplied pre Id part. Tested water dispense multiple times. Dispense shutting off each time. Op test good."

We serviced a

GE REFRIGERATOR

Model TFF24RCB

Near South Euclid, OH 44121

Dan H

Job Details: 06/29/2021

"Installed new defrost timer, timer shorted , ordering new timer; ordrng 1 WR9X482 (Timer)"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Avon, OH 44011

Gabriel P

Job Details: 06/29/2021

"Found hub strip gave estimate,but they will not fix"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321DHW05

Near Mayfield Heights, OH 44124

Joe O

Job Details: 06/29/2021

Installed ice maker. Cycled. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Avon Lake, OH 44012

Gabriel P

Job Details: 06/29/2021

"Replace belt and shield,ran calibration,opt test ok"

We serviced a

AMANA WASHER

Model NFW5800HW0

Near Warrensville Heights, OH 44128

Joe O

Job Details: 06/29/2021

"Cc: not filling, error lfFound cold water shut off to unit, hot water valve partially closed. Turned on water supply. Ran quick test cycle. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED8120HW0

Near Kirtland, OH 44094

Joe O

Job Details: 06/29/2021

Cc: thumping banging noiseFound blower wheel broke. Needs blower wheel.; ordrng 1 WP697772 (blower wheel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ04

Near Cleveland, OH 44135

Marie V

Job Details: 06/29/2021

Cc that the ice maker is not working. Took temps 37* on fresh food section and -2* on freezer. Ice maker is stuck on the heating position and is getting 120V. Unit will need new ice maker. ; ordrng 1 WPW10300022 (Ice maker) and 1 W10838084 (Harness wire)

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS0

Near Cleveland, OH 44113

Corina B

Job Details: 06/29/2021

CC that the unit will not heat the oven. Confirmed. Found the terminal block burnt. Replaced the wires and block from t/s. Optest ok. ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near University Heights, OH 44118

Jason N

Job Details: 06/29/2021

"Cc unit making loud noisesCustomer showed pop, but model number does not match. Asked customer if she had another pop. She called her supplier, the unit was an upgrade from the Amana, same purchase date. The supplier is sending correct pop to service@fredsappliance.com Ran diagnostics auto test, found drive belt slipping/squealing. Unit needs drive belt. Replaced using truck stock belt. Reran auto test, no abnormal sounds heard. Op test good. ; used 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Westlake, OH 44145

Marie V

Job Details: 06/29/2021

"Cc that the door wont close. Confirmed, when you try to close door it push back at you. Unit will need new hinges and springs. ; ordrng 1 W11371722 (Hinge) and 1 W11376139 (Hinge) and 2 WP3387565 (Springs)s"

We serviced a

AMANA RANGE

Model AGR5330BAW3

Near South Euclid, OH 44121

Dan H

Job Details: 06/29/2021

"Customer complaint that unit is leaking gas, confirmed, found burner valve screw had fallen out, burner valve internals fell out, unit needs new burner valve , called whirlpool safety line; ordrng 1 WPW10141709 (Burner valve)"

We serviced a

SAMSUNG DRYER

Model DV42H5000EWA2

Near Orwell, OH 44076

Jeff M

Job Details: 06/29/2021

Installed the new part op tested good. Fuse

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Aurora, OH 44202

Brian M

Job Details: 06/29/2021

Spoke to customer still no part Advised customer that if part arrives around 1 ish I should still be in the area and Ill swing back over ; saved tckt

We serviced a

MAYTAG DISHWASHER

Model WU885

Near Aurora, OH 44202

Brian M

Job Details: 06/29/2021

"Cc unit not turning on Found unit getting voltage But nothing on control Needs control Control is NLA 902938; ordrng 1 902938 (panel, touch assembl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM00

Near Parma Heights, OH 44130

David R

Job Details: 06/29/2021

"Cc items in FF freezing, moved to one snowflake and still items freezing. Took temps and 32* in FF and -1 in FZ. Adjusted freezer control to send more cold air to FF. Will need Thermostat. Customer paid SVC, Do not order parts. ; ordrng 1 W10866230 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Cleveland, OH 44102

Corina B

Job Details: 06/29/2021

"Replaced the belt, cam, cover and gearcase. Ran a calibration. Found the bearings in the new gearcase are bad. Will need a new gearcase. ; ordrng 1 W11454741 (Gearcase)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHV00

Near Middleburg Heights, OH 44130

David R

Job Details: 06/29/2021

Cc of noise. Coming from compressor. Lines hitting. Moved lines and shifting around to dampen and get rid of noise. Good. Op test ok

We serviced a

KENMORE STACK W/D

Model 417.94802301

Near Bedford, OH 44146

Jason N

Job Details: 06/29/2021

"Cc unit dryer not heatingChecked power into unit. Good at 245v L to L. Ran dryer op test, confirmed no heat. Checked continuity to heater element. Reading open. Unit needs heater assembly. ; ordrng 1 131475320 (Heater) and 1 3204267 (Thermostat)"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Westlake, OH 44145

Marie V

Job Details: 06/29/2021

Cc that the unit is not draining. Confirmed found drain pump blades broken. Replace drain pump. Op test ok

We serviced a

GE RANGE

Model JGBP33CEH2CC

Near Lakewood, OH 44107

David R

Job Details: 06/29/2021

"Cc bake not working. Found weak igniter, getting correct voltage to it. Broil is good. Ordering bake igniter. ; ordrng 1 WB2X9154 (Bake igniter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near North Ridgeville, OH 44039

David R

Job Details: 06/29/2021

"Cc unit not spraying water. Started unit up heard wash motor just pulsing back and forth. Found wash motor error code, had an extra one on the truck W11025157 replaced. Tested out. Still not working. Went to tech sheet. Followed. Ordering control and another wash motor**replace control first***office to reschedule ; ordrng 1 W11025157 (Wash motor) and 1 W10906426 (Control)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS3R5EMBC

Near Chesterland, OH 44026

Jason N

Job Details: 06/29/2021

"Cc unit ff section not coolingCustomer stated the ff section seems to get warm every so often but then cool back down. Unit is cooling correctly at this time. Checked condenser coils and fan op. Coil cleanliness ok, condenser fan is running. Ran thermostat test several times, thermostat did not kick back into cooling mode a few times. Possible thermostat issue. Quoted customer for ff thermostat. Customer not repairing at this time, estimate only. ; ordrng 1 241537104 (Thermostat)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Chardon, OH 44024

Jason N

Job Details: 06/29/2021

"Cc unit freezer door not sealingCustomer,showed pop. Customer stated left side of door gasket is not even with the other side. Found lower half of gasket is pinched more then the top half. No adjustment of door. Heated gasket up and stretched around the entire gasket. Gasket is still the same, gasket is sealing properly. Found the cabinet side is actually bowed out slightly which is giving the appearance that the gasket is not sealing evenly. Advised customer as long as gasket is sealing and no functionality concerns arise, that this will be ok."

We serviced a

GE WASHER

Model GTW330ASK0WW

Near Kent, OH 44240

Brian M

Job Details: 06/29/2021

Replaced control and ran upgrade

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near North Ridgeville, OH 44039

David R

Job Details: 06/29/2021

"Cc loud sound coming from icemaker. No error codes. Harvested icemaker. When cycling and finding home position, ice maker motor is loud, louder than normal. Nothing stuck. All ice has been ejected, just motor. Also concerns with the fascia for icemaker, condensation buildup. Went into diagnostics, test 19. Getting 120 from control, heater shows open. Ordering icemaker and fascia heater. ; ordrng 1 WPW10553630 (Fascia heater) and 1 W11294907 (Icemaker)"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Fairview Park, OH 44126

Gabriel P

Job Details: 06/29/2021

"Cc unit not agitating, replace shifter actuator, ran op. Test good"

We serviced a

SAMSUNG DRYER

Model n/a

Near Chardon, OH 44024

Jason N

Job Details: 06/29/2021

"Cc unit not heating Checked power in to unit, good at 242v L to L, 122v L to N. Checked thermals, found heater element open. Unit needs heater element. Customer not repairing, estimate only. ; ordrng 1 DC97-14486A (Element)"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0ES0

Near North Ridgeville, OH 44039

Marie V

Job Details: 06/29/2021

"Cc that the unit is doing the same thing. With the new part, found new part defective, turn the infinite switch to 1 or up to 4 it will not turn on, after 5 it will heat up non stop, will have to order. Cust will put part on. ; ordrng 1 Wp3149400 (Inf switch)"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Lakewood, OH 44107

Corina B

Job Details: 06/29/2021

Replaced the controls and ui. Brought cores back for return. Heated ovens to 350*. Optest ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDM00

Near Mentor, OH 44060

Joe O

Job Details: 06/28/2021

Cc: not coolingFound temps in both sections at 73 degrees. Found compressor not starting. Hooked up compressor tester. Compressor is seized. Needs compressor and drier; ordrng 1 WPW10507886 (compressor) and 1 WPW10143759 (dryer)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Fairview Park, OH 44126

Corina B

Job Details: 06/28/2021

"CC that the unit trips the breaker. Confirmed when turning unit on the ui would not clear for the power outage. When running diagnostic the gfi would trip. Refrigerator and microwave are in the same circuit. Will need a main control and ui. ; ordrng 1 W11330971 (Ui) and 1 WPW10675033 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ESTATE WASHER

Model ETW4400XQ0

Near Westlake, OH 44145

Corina B

Job Details: 06/28/2021

Cc that agitator was not working. Verified and customer had agitator taking apart reassembled and installed agitator ran a load to verify function of agitator and its working as designed. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Jefferson, OH 44047

Jeff M

Job Details: 06/28/2021

Installed the new part op tested good. Adjusters

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Moreland Hills, OH 44022

Brian M

Job Details: 06/28/2021

Installed control and UI OP Test Ok

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRM00

Near Westlake, OH 44145

Corina B

Job Details: 06/28/2021

CC that the unit is not making ice. Confirmed. Found the jumper arm fell off of the ice maker. Cycled ice maker. Filled. Optest ok.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Rock Creek, OH 44084

Jason N

Job Details: 06/28/2021

Cc unit needs new burner knobReplaced RF burner infinite switch using customer supplied pre Id part. Burner op test good.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Elyria, OH 44035

David R

Job Details: 06/28/2021

"Cc unit making noise at the end or during spin. Tested on spin in diagnostics mode. Can hear like a grinding scratching noise. Replaced cam, still making noise. Ordering gearcase and belt. ***office to reschedule ; ordrng 1 W11035747 (Gearcase) and 1 W11239857 (Belt), used 1 W10721967 (PULLEY) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Amherst, OH 44001

David R

Job Details: 06/28/2021

"Customer didnt need gasket, found unit stuffed to top with bags of food. Let customer know know the airflow is not good because the fan is being covered. Also let know the door is sagging because a lot of items or heavy items are on the door. Non truck stop. Used a washer WP489467 to help lift door. Unit test good. Op test ok"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS05

Near Chardon, OH 44024

Dan H

Job Details: 06/28/2021

"Customer complaint that unit is not cooling, unit is unplugged, plugged in , evaporator fan is running, compressor and condenser fan are not running, unable to change temperature setting and led light is flickering, unit needs new control; schdld next appmnt for 7/9 FRI !"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC23C8EYB02

Near Chardon, OH 44024

Dan H

Job Details: 06/28/2021

"Installed new control and thermistor, cleared evaporator, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Chesterland, OH 44026

Dan H

Job Details: 06/28/2021

"Customer complaint that oven doesnt heat above 140 degrees back burner goes out on low and middle burner is not lighting, Middle burner lit, unable to adjust back burner high enough, started bake for 350 degrees, oven lit, heated for a minute burner shut off, this repeated until tech canceled cycle, unit needs new gas valve, control, and burner valve, part is out of stock so not scheduling return appointment ; ordrng 1 W11258611 (Cntrl) and 1 W11352015 (Burner valve) and 1 W11449506 (Gas valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC500ESS01

Near Beachwood, OH 44122

Dan H

Job Details: 06/28/2021

"Customer complaint of frost build up in freezer section, door gasket is sealing, found door popping open when its closed , unit needs new door closer; ordrng 1 W10876191 (Closer)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near North Olmsted, OH 44070

Corina B

Job Details: 06/28/2021

CC that there is a rattling noise. Confirmed found the rattling in the drain pump. Drain pump propeller was broken. Replaced drain pump from surplus t/s. Optest ok; used 1 W11396717 (Drain pump) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Westlake, OH 44145

Corina B

Job Details: 06/28/2021

"CC that the ui is not working and there is a light flash. Confirmed. Checked the terminal block found that l1 and n are reversed. Took picture. Will need a new control, ui and terminal block. Office to reschedule. ; ordrng 1 W11132441 (Terminal block) and 1 W11413965 (Ui) and 1 W11410063 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Olmsted Falls, OH 44138

Marie V

Job Details: 06/28/2021

"Cc that the fresh food section evaporator is cover in frost, confirmed. Took temps found 39* and 43* on fresh food section and 0* and -4 on freezer. Check ohms on fresh food section thermistor evap, 22kohms. Unit will need fresh food section harness and control board. ; ordrng 1 W10843055 (Control) and 1 W11033168 (Fan and harness)"

We serviced a

MAYTAG DRYER

Model MGDC300XW3

Near Madison, OH 44057

Jeff M

Job Details: 06/28/2021

The unit wasnt heating I foun the rear fuse open. Installed the new part op tested good. ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Aurora, OH 44202

Brian M

Job Details: 06/28/2021

"Cc of no cool Found no frost on evap Found ball of ice on cap tube on filter drier Recovered refrigerant Installed process stub and filter drier Pressure tested unit with 150 psi of nitrogen to clear out lines Ran 30 inch vac for 20 min Watched no changed... recharged with 5.5 oz r134a ; used 3 WPW10143759 (DRIER), 2 W11401413 (8/7), 2 W10896678 (6/1.8), 2 W10895757 (6/5), and 1 Tjaf1200 (Tube ext) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Aurora, OH 44202

Brian M

Job Details: 06/28/2021

"Cc unit not making any ice At arrival there was no ice in bin but there was ice in mold Ran harvest test and cubes pushed out Ran bin test bin is functioning Ran ice maker error test no errors Ran ice maker fill test no obstructions At this time ice maker is functioning Advised if there is no ice in 72 hours there may be an issue with the Control and not ice maker; ordrng 1 W11224256 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GWO

Near Bay Village, OH 44140

Corina B

Job Details: 06/28/2021

"CC that you could not select a cycle and then it pauses during a cycle. Ran diag F5e1 Lid Switch Fault Lid Is Up f2e1 UI Stuck Button. Ran the encoder test, passed. Checked the lid lock, good. Started a normal cycle, working as designed. Will need a new latch and ui. If problem still occurs ; ordrng 1 W11130237 (Ui) and 1 W10810403 (Latch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model TAWS700RQ3

Near Geneva, OH 44041

Jeff M

Job Details: 06/28/2021

Customers issues the units not spinning I verified the issue. Lets switch tested good I took the cabinet off the machine I inspected the motor inspected the coupler between the motor and transmission I also rotated the transmission clockwise and counterclockwise by hand the clutch was engaging the break was disengaging. I put the machine back together tried it again and it worked. I tried to duplicate the issue at least 10 times. I was not able to get the machine to duplicate an issue I am unable to determine what actually stopped working my best guest is the transmission wasnt engaging. Without the machine duplicating the issue I am unable to tell for certain.