We serviced a
WHIRLPOOL REFRIGERATOR
Model ET0MSRXTQ02
Near Cleveland, OH 44102
Jason N
Job Details: 07/20/2022
"Cc unit bottom shelf brokenCustomer needs trim piece for lower door shelf. Customer stated he can install himself, not return trip needed. ; ordrng 1 WPW10304909 (Shelf bottom)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM10
Near Parma, OH 44134
David R
Job Details: 07/20/2022
"Replaced door ice assembly. Checked water and cubed/crushed. Good. Make sure to watch for crushed ice if it sticks and remains melt a little, to whip up. Unit is good, Op Test Ok"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near North Ridgeville, OH 44039
David R
Job Details: 07/20/2022
"Cc unit not cooling, both sections. Unit is plugged in, getting correct 120v. Nothing running when I first came, no compressor or evap fan. 5 mins went by and unit kicked on, compressor and evap fan for about 2 mins and then kicked back off. Looked at evap and has a lite frost pattern all the way up. Went into diagnostics, no error codes. Compressor, fan, heater all coming on correctly. Unplugged again, let run for 20, good frost pattern. Ordering main control just in case something is shorting out causing power to not be sent out to components. Ordering control ; ordrng 1 W11546690 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C5XXY02
Near Avon Lake, OH 44012
Angel
Job Details: 07/20/2022
"When I arrived at home customer had buckets and a big garbage can in kitchen because the copper water line broke and they did not know where to shut the water off at also damaged the inlet valve. Explained to customer that he will need a plumber for the copper line and he will need a new inlet valve. Gave customer the estimate and stated that he would rather buy it himself and install it. Charged service call.; ordrng 1 WPW10238100 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Westlake, OH 44145
Angel
Job Details: 07/20/2022
Replaced console. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Bratenahl, OH 44108
Joe O
Job Details: 07/20/2022
"Cc: not washing, leakingFound unit leaking from sump. Found element has brass bushings. Found sump running, but not washing. Needs sump, and heating elementElement covered under s code: Entitlement shows pump covered under part only 10 year warrantySump out of stoc. Office to reschedule; ordrng 1 W11416363 (Sump assembly) and 1 W11537778 (Heating element)"
We serviced a
SAMSUNG DRYER
Model DV48J7770EPA2
Near Austinburg, OH 44010
Dan H
Job Details: 07/20/2022
"Customer complaint that unit is not spinning, confirmed, found idler pulley broken, installed new idler pulley, op test good ; used 1 DC93-00634A (IDLER PULLEY) from stock"
We serviced a
ROPER DRYER
Model RED4516FW0
Near Aurora, OH 44202
Brian M
Job Details: 07/20/2022
"Cc unit not working Found be,t snapped and thermal fuse open Replaced using truck stock OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT), and 1 3392519 () from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Streetsboro, OH 44241
Brian M
Job Details: 07/20/2022
Called whirlpool Whirlpool says customer expectations issue
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT21HS8KS4
Near Lakewood, OH 44107
Jason N
Job Details: 07/20/2022
"Cc unit maker not working again and water still leaking in ff sectionConfirmed water in bottom on ff section, evaporator drain tray clogged with debris, tray overflowing. Cleared debris from tray. Good flow through drain tube. Found ice maker turned off, turned on ice maker, ice maker indexed and filled mold with water. Did not find an issue with ice maker at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Westlake, OH 44145
Angel
Job Details: 07/20/2022
Cc that unit was not dissolving the pod. Tested in diagnostics and unit passed all tests checked all connections and were good. Did notice that the seal on the dispenser door was popping out a bit so i reseated it so it can open and close as should explained to customer to monitor and see how it works out for them now if anything to give us a call. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TW5
Near Cleveland, OH 44110
Joe O
Job Details: 07/20/2022
"Cc: not cooling properlyFound temps in ff section at 56 degrees, freezer at 45 degrees. Found ball of ice on cap tube. Not building complete frost pattern. Needs compressor, evaporator and drierCustomer does not want to repair at this time ; ordrng 1 240550946 (Compressor) and 1 5303918274 (evaporator kit) and 1 WPW10143759 (dryer)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Conneaut, OH 44030
Dan H
Job Details: 07/20/2022
"Customer complaint that unit is not spinning, ran diagnostics found f7e1(basket speed fault) error code, optical sensor not reading today, unit needs new shifter, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS3
Near Conneaut, OH 44030
Dan H
Job Details: 07/20/2022
"Customer complaint that unit is not cleaning or drying dishes, ran diagnostics found f7e1(no heat) error code, placed glasses upright in racks, unit filled, incoming water temperature at 75 degrees, wash motor started, glasses filled, heater is working, unit needs new control, customer does not want repair ; ordrng 1 W10906425 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID ICEMAKER
Model KUID308HPS01
Near Westlake, OH 44145
Angel
Job Details: 07/20/2022
Cc that unit was making thin ice. Verified and noticed that the bin that holds the water was tilted forward causing the water to overflow and not receiving the proper water to make ice so when i moved the bin it was just dangling from the back and saw that the screw was ripped of the cabinet with the screw bracket which came off the cabinet nothing i could do to fix issue so I Called tech line and spoke with Rob explained issue and stated that unit is not repairable it will go into review and they will notify customer for any further steps or information
We serviced a
MAYTAG WASHER
Model MTW5800TW0
Near Euclid, OH 44117
Joe O
Job Details: 07/20/2022
"Cc: leaking, off balanceFilled, agitating, drained and spin. Ran this test multiple times could not duplicate leak. Floor drain seems to be draining well. Unit functioning as designed. Op test ok"
We serviced a
KENMORE REFRIGERATOR
Model 3639557854
Near Conneaut, OH 44030
Dan H
Job Details: 07/20/2022
"Customer complaint of clicking noise, compressor and condenser fan are running, evaporator fan is running, ice maker cycled, no unusual noises heard, unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Westlake, OH 44145
Angel
Job Details: 07/20/2022
Cc that seal was off on top corner when it got delivered. Verified and found that the tabs were not properly seated to the unit I installed as should let customer see for herself. Opt test ok.
We serviced a
GE WASHER
Model WHDSR315D5WW
Near Madison, OH 44057
Dan H
Job Details: 07/20/2022
"Customer complaint that unit is leaking, confirmed, found unit leaking passed tub seal, gear oil all over under unit, unit needs new transmission, parts are no longer available ; ordrng 1 WH38X10002 (Transmission)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV05
Near Sheffield Lake, OH 44054
David R
Job Details: 07/20/2022
"Customer was having electrical issues in kitchen, could of shorted something out for a short period. Replaced module. Good. All components working correctly. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Cleveland, OH 44119
Jason N
Job Details: 07/20/2022
Installed control board. Programmed to 12. All functions tested good. Advised customer to allow up to 24 hours for unit to return to normal temperatures.
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Lorain, OH 44052
David R
Job Details: 07/20/2022
"Cc unit getting LF error. F2E1, F3E2, F8E1 stored errors. Found bad Hot water valve. Replaced from t/s. Ran diagnostics and calibration. Test 51/52. Good. Op Test Ok. ; used 1 W11165546 (VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXVS00
Near Mentor, OH 44060
Jason N
Job Details: 07/20/2022
Installed inlet water valve. Ran dispense to purge air from system. Did not see any drips from water dispense. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Lorain, OH 44053
David R
Job Details: 07/20/2022
Replaced both UI and main control. Ran test 51/52. Good. Unit turning on normally and working properly. Op Test Ok.
We serviced a
GE DRYER
Model GFD65GSPN0SN
Near Painesville, OH 44077
Jason N
Job Details: 07/20/2022
"Installed console. Verified operation test good, all functions working properly. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Mantua, OH 44255
Brian M
Job Details: 07/20/2022
"Cc unit is loud Found gearcase grinding Washplate wont budge Needs gearcase and washplate ; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (washplate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYW01
Near Cleveland, OH 44135
Gabriel P
Job Details: 07/20/2022
"Found evaporator with no frost pattern use piercing valve feed nitrogen and spray on evaporator suds to find leak but did not find any replacing compressor and dye filter,ordering ; ordrng 1 W10507884 (Compressor) and 2 W10843121 (Dye filter)s and 2 TJAF1200 (Tube ext)s"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Newbury Township, OH 44065
Brian M
Job Details: 07/20/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Andover, OH 44003
Brian M
Job Details: 07/20/2022
Cc unit slow drains Found debris in filter Replaced pump OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Euclid, OH 44132
Joe O
Job Details: 07/20/2022
Installed switch. Op test okCould not tested other functions. Unit is not hooked to power
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRH17D7KKF1
Near Rocky River, OH 44116
Gabriel P
Job Details: 07/20/2022
"Found gasket torn letting warm air in causing moister inside fridge ordering ; ordrng 1 5304507206 (Gasket), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Amherst, OH 44001
Angel
Job Details: 07/20/2022
Replaced seal also steamed it out for proper sealing. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV00
Near Lorain, OH 44053
Angel
Job Details: 07/20/2022
Cc that unit was not dispensing water and he needed to replace filter but didnt know how to replaced filter. So i replaced the filter for the customer and reseted filter light as well. Tested unit and started dispensing as should explained to customer to flush system with about 3 gallons of water. Opt test ok.
We serviced a
GE DISHWASHER
Model GDF520PGJ2BB
Near Ashtabula, OH 44004
Joe O
Job Details: 07/20/2022
"Cc: beeping, not showing clean light at end of cycleEntered diagnostics. Found unit is sensing door. No stored error codes. Ran normal cycle unit filling and washing. Cancelled cycle. Unit draining. Indicator on control is reading correct. Found while reassembly the unit beeped and lit up. Ui woke itself up. Acting as if keys sticking. Needs ui ; ordrng 1 WD21X23463 (kit svc ui front log)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ
Near Elyria, OH 44035
Gabriel P
Job Details: 07/20/2022
Confirm is dripping ordering hose and valve ; ordrng 1 W11163765 (Fitting) and 1 WPW10179146 (Valve)
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Avon Lake, OH 44012
Angel
Job Details: 07/20/2022
"Cc that unit is not turning on theres no lights on display. Confirmed tried turning on unit and its not doing anything. Went to bottom of unit and made sure control was sending 14vdc to ui and it was checked all connections and reinstalled everything i reseted unit and ui started functioning. Started a cycle and unit started functioning as should with no issue.Left part as an estimate incase unit starts acting up again. Opt test ok.; ordrng 1 WD21X23462 (Ui kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GS0
Near Chesterland, OH 44026
Brian M
Job Details: 07/20/2022
Cc heater not Working Found heater open also found control giving out errors that are not part of the programming Needs control and heater parts are under 60 month warranty ; ordrng 1 W10703867 (heater) and 1 W11308807 (cntrl-elec)
We serviced a
WHIRLPOOL DRYER
Model PYET344AYW
Near Avon Lake, OH 44012
Angel
Job Details: 07/20/2022
Replaced blower wheel tested unit and its functioning as should. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Richmond Heights, OH 44143
Jason N
Job Details: 07/20/2022
"Installed main control and EMI filter. Ran auto test cycle, op test no good. Unit stalls out and freezes up when it starts to fill. Checked power in to unit, reading 114v. Monitored voltage when running test cycle, voltage dropping below 100v when components are activating. Customer has a power issue, will need an electrician to inspect."
We serviced a
MAYTAG DRYER
Model SDE4606AYW
Near Perry, OH 44081
Dan H
Job Details: 07/20/2022
"Installed new pulley, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KFC022EVBL2
Near Gates Mills, OH 44040
Brian M
Job Details: 07/20/2022
Cc unit leaking found drain pan clogged Cleared clog OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Lyndhurst, OH 44124
Jason N
Job Details: 07/20/2022
"Cc unit not filling with water, not runningRan diagnostics, found code f8e2 for inlet water electrical problem. Ran auto test, no water coming in. Checked inlet valve, found shredded wire on connector to valve. Repaired wire. Reran auto test, unit filled with water and cycled properly. Op test good."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW07
Near South Euclid, OH 44121
Joe O
Job Details: 07/20/2022
Cc: gasket not sealingFound gasket not seated correctly. Re seated gasket. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL4
Near Perry, OH 44081
Dan H
Job Details: 07/20/2022
"Customer complaint that unit is not going through cycles, confirmed, found unit not filling, found a piece of melted plastic under float switch, removed, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac, unit needs new sump assembly , customer does not want repair ; ordrng 1 WPW10605057 (Sump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Amherst, OH 44001
David R
Job Details: 07/20/2022
"Replaced harness, control, thermistor, ran diagnostics to make sure heater coking on, good. Give 24 hours to return to normal temps. Op Test Ok."
We serviced a
GE WASHER
Model GTW725BSN0WS
Near Painesville, OH 44077
Dan H
Job Details: 07/20/2022
"Customer complaint that unit is going off balance, suspension is good, ran spin cycle , unit spins, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Cleveland Heights, OH 44118
Joe O
Job Details: 07/20/2022
"Cc: not making ice, no freezer lightsFound freezer door harness broken at hinge. 1 wire runs directly to ice maker switch. Found freezer led receiving proper power. Needs freezer leds and freezer doorCustomer does not want to repair at this time Customer stated they have warranty. Going to contact warranty company for authorization ; ordrng 1 LW10755680 (dor-fip) and 1 W11226500 (light) and 1 W10876365 (light), used 1 1OVRSZ (oversized shipping), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NHAXVA01
Near North Olmsted, OH 44070
Gabriel P
Job Details: 07/20/2022
Replace filter housing and icemaker fill with water customer doesnt think we will need harness for icemaker advise him that if it doesnt make ice he will need that harness return harness for refund
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near South Euclid, OH 44121
Joe O
Job Details: 07/20/2022
"Cc: gasket ripped, lower part of door breakingFound lower hinge point on right ff door broken, found gasket has slight tear. Needs right side ff door, gasket and camCustomer does not want to repair at this time; ordrng 1 LW10413519 (dor-fip ms) and 1 WPW10460580 (gasket-fip) and 1 WPW10470155 (cam-door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG DRYER
Model MED6600TQ0
Near Avon Lake, OH 44012
Angel
Job Details: 07/20/2022
Cc that u it will turn on but wont start. Verified power and it was good. Took apart unit and tested fuses and checked wiring and found thermal fuse open. Replaced thermal fuse and explained customer to try to get her vent cleaned out and to not push unit all the way back because it will squish the vent tested unit and started functioning as should. Opt test ok; used 1 3392519 () from stock
We serviced a
WHIRLPOOL RANGE
Model KSGG700EBS3
Near Walton Hills, OH 44146
Jason N
Job Details: 07/20/2022
"Cc unit turning itself on Replaced control touch console using customer supplied pre Id parts. Ran functionality test, all tests good. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Independence, OH 44131
Jason N
Job Details: 07/20/2022
"Cc unit not spinning and draining Ran diagnostics, found codes f0e5 for offbalance load and f2e1 for stuck button. Customer stated most of the time unit will cycle properly, but occasionally the spin light will be blinking and the clothes are still wet. Ran wash cycle with clothing load and then switched over to drain and spin. Unit spun out and drained properly. Advised customer about load sizing and if offbalance situations arise she can redistribute load and run a drain and spin cycle. Unit is working as designed at this time. Documented through WP techline form."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Solon, OH 44139
Brian M
Job Details: 07/20/2022
Could not replace switch Switch was foamed in and while trying to remove it damaged liner called whirlpool non repairable
We serviced a
WHIRLPOOL RANGE
Model SF315PEMW1
Near Painesville, OH 44077
Dan H
Job Details: 07/20/2022
"Customer complaint that oven is not heating, confirmed, igniter is weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM2
Near Columbia Station, OH 44028
David R
Job Details: 07/20/2022
"Cc unit while running, loud humming noise. Ran a quick wash, drain pump is good. No leaks. Will need pump motor assembly. Customer paid SVC only, do not order parts. ; ordrng 1 WPW10591570 (Sump motor) and 1 WPW10705575 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Parma, OH 44129
Corina B
Job Details: 07/19/2022
"CC that the unit is not cooling. Confirmed. Ff 60* Fz 35*. Steamed out evap. Checked the harness, all connections, connected. Replaced the harness. Ran the defrost heater turned on. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Westlake, OH 44145
Angel
Job Details: 07/19/2022
Cc that unit stopped dispensing water. Verified and i could hear the valve humming but no water made sure the line wasnt pinned but it was good steamed out water tank and found it was frozen up. Cleared out all water and steamed out and dispenser started working as should. Recommended customer not to cover vents so air can flow properly and not stay in the back causing water tank to freeze up. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near North Ridgeville, OH 44039
David R
Job Details: 07/19/2022
"Replaced Top Back Left LED, tested, good. Tightened handles as well, advised customer, can also look in owners manual 1/8 hex bit can be used to tighten. Good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM2
Near Aurora, OH 44202
Brian M
Job Details: 07/19/2022
Cc spring popped out of dispenser Put spring back in OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Moreland Hills, OH 44022
Joe O
Job Details: 07/19/2022
"Cc: minor leaking under unitFound very small amount of splash marks inside unit near fabric softener dispenser. Tested fabric softener dispenser. No leak. Ran diagnostics test cycle. No leak found. Not enough water marks to consider a leak from dispenser. Advised customer if unit is over loaded you can get splash over when filling. Could not duplicate issue. Op test okCustomer insisted on running load. Allowed unit to fill and wash. Placed water mat, Advised customer to monitor and if unit leaks to contact and get us back out."
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Mayfield Heights, OH 44124
Manny
Job Details: 07/19/2022
"Replaced parts ordered, clutch was good so reuse it, ran diagnostics and calibration, opt test ok"
We serviced a
ELECTROLUX FREEZER UPRIGHT
Model EI32AF65JS2
Near Solon, OH 44139
Joe O
Job Details: 07/19/2022
"Cc: not making ice after ice maker replacementFound unit has a frozen drain tube. Needs water valveUnits are attached by brackets up front. Customer stated they come out 1 at a time but trim kit will more the likely have to be removed to access upper mounting bracket. Advised customer if we come back and units are attached at the rear we will have to have reschedule with a second tech with additional labor. Customer going to try to source part then contact; ordrng 1 242252603 (valve-water), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAT02
Near Parma, OH 44134
Corina B
Job Details: 07/19/2022
CC that the lights are flickering and the refrigerator door does not shut properly. Replace the led lights. Found the cams worn down. Will need the cam. ; ordrng 1 WP2182179 (Cam) and 1 W11049959 (Hinge)
We serviced a
MAYTAG DRYER
Model MEDC400VW0
Near North Olmsted, OH 44070
Angel
Job Details: 07/19/2022
Replaced timer and switch tested unit. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Cleveland, OH 44144
Gabriel P
Job Details: 07/19/2022
When arrive control was not in box when I open it re ordering ; ordrng 1 W10878993 (Control kit)
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near Westlake, OH 44145
Angel
Job Details: 07/19/2022
Cc that unit was not heating. Turned off power to unit and verified junction box and found one of the power legs came off wire nut reconnected wire and tested unit and started heating as should. Opt test ok.
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X18DW03
Near Middleburg Heights, OH 44130
David R
Job Details: 07/19/2022
Replaced door and nameplate. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Independence, OH 44131
David R
Job Details: 07/19/2022
"Replaced ice motor assembly and bin, tested for cubed and crushed, good. Working normally. Op Test Ok."
We serviced a
ADMIRAL WASHER
Model ATW4475VQ1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/19/2022
"Cc low flow Found timer not advancing properly and valves not operating correctly Needs timer and valves ; ordrng 1 WPW10199989 (timer) and 1 WPW10144820 (valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model LXR7133JQ0
Near Cleveland, OH 44106
Corina B
Job Details: 07/19/2022
"CC that the pipes rattle and the clothes do not spin out. (There was sewer work done before the pipes rattling) started a cycle on hot, warm and cold no rattling of pipes. Confirmed. When on a spin the drain pump turns on and then does not spin. When opening the lid the basket spins. Called BJ will need a new timer. Used wd-40 on the brake drive still making noise. Will need a brake drive, clutch and timer. Some parts are still under warranty. Cust does not want to repair ; ordrng 1 WP3948323 (Timer) and 1 W10820043 (Basket drive) and 1 285785 (Clutch) and 1 WP63292 (Washer) and 1 WPW10080230 (Ring) and 1 285353 (Ring), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Cleveland, OH 44105
Gabriel P
Job Details: 07/19/2022
"Found error code long fill no fill error and shifter fault clear error code ran calibration pass ran auto test pass also found valve leaking replace from t/s,opt test ok ; used 1 W11210459 (VALVE) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Avon Lake, OH 44012
Angel
Job Details: 07/19/2022
Cc that clothes were getting brown stains on clothes. Verified seals around drum and they were good made sure it would cycle on and off and it was good did find the vent on back squished against wall causing poor airflow overheating inside dryer also customer had a complaint of unit squealing found pulley damaged replaced with new one tested unit and worked as should by leaving space on back for the air to flow properly through vent. Opt test ok. ; used 1 279640 (PULLEY-IDR) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Independence, OH 44131
David R
Job Details: 07/19/2022
"Replaced spray arm and pump motor. Run, no leaks. Customer to monitor. Op Test Ok"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Middlefield, OH 44062
Brian M
Job Details: 07/19/2022
Cc unit not working Found oven igniter arcing off burner spreader Moved spreader to proper place OP Test Ok
We serviced a
KENMORE DISHWASHER
Model 665.13204N411
Near Kingsville, OH 44048
Dan H
Job Details: 07/19/2022
"Customer complaint that unit is not washing dishes, ran test cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new wash motor , customer does not want repair at this time; ordrng 1 W10902322 (Wash motor) and 1 W10445975 (Clamps) and 1 WPW10538166 (Grommet), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Andover, OH 44003
Dan H
Job Details: 07/19/2022
"Customer complaint that unit is not locking, ran diagnostics found f8e1(long/no fill) error code, found cold water barely entering tub, unit needs new valve; ordrng 1 W11038689 (Valve)"
We serviced a
MAYTAG RANGE
Model MGR5730BDW
Near Jefferson, OH 44047
Dan H
Job Details: 07/19/2022
"Installed new burner head and igniter, op test good"
We serviced a
FRIGIDAIRE RANGE
Model FGGS3065PFP
Near Painesville, OH 44077
Dan H
Job Details: 07/19/2022
"Customer complaint that knobs are loose, confirmed, unit needs new knob, customer can install ; ordrng 1 316564425 (Knob), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Solon, OH 44139
Jason N
Job Details: 07/19/2022
Installed main control. Ran auto test and calibration. Op test good.
We serviced a
GE DRYER
Model DBVH520GJ2WW
Near South Euclid, OH 44121
Jason N
Job Details: 07/19/2022
"Cc unit making a thumping noise occasionally Ran dryer op test, no abnormal sounds heard. Added clothing load to unit and retested. No abnormal sounds heard. Some up and down movement in drum. Front bearings are slightly worn down, possibly with heavy enough load drum may be jumping. Quoted front bearing replacement. Customer declined repair, estimate only. ; ordrng 1 WE14M124 (Bearing)"
We serviced a
KITCHENAID WALL OVEN
Model KODC304ESS00
Near Chagrin Falls, OH 44022
Joe O
Job Details: 07/19/2022
"Cc: lower oven not heatingFound unit is receiving proper power at control. Checked voltage to element. Element only receiving 116v. Tested power from l1 through high limit. Found no power from l1. Blower fan is running. Needs high limit thermostat; ordrng 1 W11165152 (thrmst-fix), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Painesville, OH 44077
Dan H
Job Details: 07/19/2022
"Customer complaint that unit is not washing dishes ran test cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly ; ordrng 1 W11087376 (Sump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 07/19/2022
Cc unit freezer light and top lights are flickeringReplaced LED modules using customer supplied pre Id parts. Replaced freezer LED with updated module per WP special project S191AQ. All lights working properly. Illumination restored to unit. Op test good.
We serviced a
MAYTAG DRYER
Model WGD7300XW0
Near Shaker Heights, OH 44122
Corina B
Job Details: 07/19/2022
Replaced the thermal fuse. Cycled the dryer thermostat is cycling properly. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Highland Heights, OH 44143
Corina B
Job Details: 07/19/2022
Replaced the ui. Steamed out the ff evap. Opt test ok
We serviced a
GE DISHWASHER
Model GDT605PSM0SS
Near Perry, OH 44081
Joe O
Job Details: 07/19/2022
"Installed control, ui, and harness. Ran test cycle. Op test ok"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Lorain, OH 44052
Angel
Job Details: 07/19/2022
Cc that unit is frosting up. Verified and noticed that the seal on side of door was not sealing. Steamed out all the frost from inside and steamed out seal and added some Vaseline around seal recommended customer not to over pack these upright freezers for proper air circulation and to make sure nothing gets pinched around doors causing the issue to happen again. Unit sealing properly now. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Brecksville, OH 44141
David R
Job Details: 07/19/2022
"Cc icemaker not working, replaced filter within last month. See ice behind icemaker panel E2 error, lost motor position, no obstructions. Correct power, icemaker motor not moving. Water is getting to icemaker. Will need icemaker. Customer paid SVC only, do not order parts at this time. ; used 1 W11294907 (ICEMAKER), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDT645SSN2SS
Near Elyria, OH 44035
Gabriel P
Job Details: 07/19/2022
"Replace motor and test unit for no leaks record video show customer it was not leaking,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland Heights, OH 44112
Jason N
Job Details: 07/19/2022
"Cc unit oven not heating past 100 degreesCustomer stated oven will randomly not heat past 100 degrees when running a bake cycle. Ran bake cycle, ignitor glowing dimly. Ignitor is weak, will need replaced. Replaced using truck stock part. Ran bake test to 350 degrees. Good ignition and preheat. Let cycle several times, op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Cleveland, OH 44114
Manny
Job Details: 07/19/2022
"Cc that unit not cooling, arrived took temps Ff 32 and FZ 7, noticed the temps is set to 7 on Ff and 6 or fz, unit has a lot of iced on the bottom of the cavity and lots of frost and condensation by the door switch in the fz and some ice and condensation by the diffuser in ff, noticed the door not sealing all the way in the left side, ice bin was put backwards and the rack was a little bent rubbing against the liner not letting the door closed all the way, cleared ice from the bottom and installed ice bin properly and set temps to recommended, advise customer to make sure door is closed all the way so they dont run into the same issue, unit is working as designed, opt test ok; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Madison, OH 44057
Dan H
Job Details: 07/19/2022
"Installed new pulley, belt, and shield, op test good"
We serviced a
JENN-AIR RANGE
Model JDR8895AAS
Near Thompson, OH 44086
Brian M
Job Details: 07/19/2022
Installed control Ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE WASHER
Model GFW550SSN0WW
Near Eastlake, OH 44095
Corina B
Job Details: 07/19/2022
Replaced the valve. Started a cold and hot wash. No leaks. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Euclid, OH 44123
Jason N
Job Details: 07/19/2022
"Cc unit not cooling in either sectionPulled freezer evaporator cover, found heavy frost on half of the cap tube only. Checked amp draw on compressor, reading .37A. Unit has refrigerant leak, will need sealed system repair. Customer declined repair, estimate only. ; ordrng 1 WPW10507886 (Compressor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Perry, OH 44081
Joe O
Job Details: 07/19/2022
Installed ice maker. Cycled. Op test ok
We serviced a
GE REFRIGERATOR
Model GFE28GMKBES
Near Strongsville, OH 44136
David R
Job Details: 07/19/2022
"Cc unit FF items are freezing more on Top Shelf and bottom shelfs, also said intermittently there is a loud noise like a motor. Loud noise is from Compressor. Starts low but will progressively get louder. Tested temp for around 38* in FF. Went to control and found sensor reading around 6ohms, out of range. Ordering sensor. ; ordrng 1 WR55X10025 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Lorain, OH 44052
Angel
Job Details: 07/19/2022
Cc that they had an electrician come out to install a 240 outlet and her dryer will not start. Verified power to unit and from L1 to neutral had no power took off power cord and tested outlet and nothing plugged it back in and now it wasnt reading nothing on any of the legs. Explained to customer there has to be something loose in the outlet because now it wont read power she will need electrician back to check outlet.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEB
Near Thompson, OH 44086
Joe O
Job Details: 07/19/2022
"Cc: not coolingFound temps in ff section at 58 degrees, freezer at 45 degrees. Checked amp draw on compressor, found unit pulling .6 amps. Needs compressor and evaporator; ordrng 1 W10160407 (compressor) and 1 12002730 (evaporator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611PFEA
Near Madison, OH 44057
Dan H
Job Details: 07/19/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 57 degrees, freezer section temperature at 4 degrees, found air damper closed, air damper motor is not moving, unit needs new air damper, customer does not want repair at this time; ordrng 1 242303001 (Air damper), used 1 SHIPPING (shipping and handling) from stock"