Jeff M.

KUCS03FTSS3 COMPACTOR KITCHENAID Installed new part unit op testedfaild.

Jeff M.

GFWR2700HWW GE WASHER I originally thought when I ordered the tub it would come with the seal like the whirlpool models. It does not have a seal needs a seal I ordered a stater and rotor they packed two rotors and one part number clearly is the stater. Dinner drum house a counter balance ring with bearings and oil the ring itself is cracked leaking oil re-order parts; ordrng 1 WH01X10720 (seal o-ring) and 1 WH39X10013 (stator) and 1 WH45X10137 (basket and trunnion

Paul H.

FFFH20F2QWA FRIGIDAIRE REFRIGERATOR Customer was on hold with Asurion, they did not want to replace, customer is upset because there places that can't be cleaned, showed me a seem behind liner, called Asurion Techline, used Rescue Lens and showed Techline, they said sorry, that's not covered, customer said she had to leave, need to reschedule, customer said she will continue to argue with Asurion

Paul H.

KUDS230B0 KITCHENAID DISHWASHER Wash motor is not engaging, timer is not sending power, also checked wash motor windings, has an open, motor is available but timer is not,

Paul H.

KMHC319ESS0 KITCHENAID MICROWAVE , Replaced main control board and turntable motor. Tested microwave. Tests ok.; Job Cmpltd

Paul H.

WFG770H0FZ0 WHIRLPOOL RANGE , Igniter switch for left rear burner was not seated on valve, when valve was turned off, switch was still in igniting position, aligned switch and secured, tested repeatedly, op test ok.; Job Cmpltd

Corina B.

MVWC565FW0 MAYTAG WASHER CC that the clothes are coming out smelling with an odor. Found the drain hose has no air gap. Advised cust to replace the drain hose. Reattached the original hose. Ran a normal cycle and a drain and spin. Advised cust to run a affresh threw the unit. Optest ok. ; Job Cmpltd

Tim G.

WHIRLPOOL WALL OVEN/MICRO JMW8530CAB omplaint that the door is not closing. Checked unit and found the door is not closing enough to engage the light and door switches. Checked and found service pointer TDC-0017B-B for this issue stating the unit needs a hinge kit. Ordering kit. ; ordrng 1 12002111 (hnge-door), schdld next appmnt for 11/3 FRI !,

Paul H.

MEDB800VQ0 MAYTAG DRYER Founds felts worn and idler pulley sticking. DO NOT ORDER until we hear from customer about whether or not to repair.; ordrng 2 280140 (seal,drum 40.81)s and 1 WPW10547292 (pulley-idr 25.38)

Benjamin B.

MMV5208WS MAYTAG MICROWAVE Found top trim broken Unit unplugged when i arrived ran unit serversl times found error call for service f6 relay issue on noard need to order ; ordrng 1 W10259232 (grill-vent) and 1 WPW10569241 (cntrl-elec), schdld next appmnt for 11/3 FRI MDB7749SBM2 WHIRLPOOL DISHWASHER Found control panel tabs broken need comtrols.; ordrng 1 W10595570 (cntrl-elec) and 1 W10811169 (panel-cntl) and 8 WPW10348409 (screw)s, schdld next appmnt for 11/3 FR

Paul H.

WRS571CIDM01 WHIRLPOOL REFRIGERATOR , Corrosion around vent for evap cover. Not available. Gave customer the part information;

Benjamin B.

WTW8500DW0 WHIRLPOOL WASHER Replaced clutch stator and gearcase op test ok; Job Cmpltd

Paul H.

WTW7300DW0 WHIRLPOOL WASHER Replaced cabinet and touch panel. Water shut off was leaking. Brought to customers attention.; Job Cmpltd,

Corina B.

MVWB765FW0 MAYTAG WASHER CC that there is white residue on clothing. Ran a normal load with 6 bath towels. Then a drain and spin. Advised cust 6-8 bath towels equals 1 load, 1-2 tablespoons of detergent, and to run an affresh threw the washer. Run an extra rinse and a deep water. Optest ok. ; Job Cmpltd

Paul H.

WRT111SFDB03 WHIRLPOOL REFRIGERATOR Replaced evaporator fan and harness. Unit running efficiently now.; Job Cmpltd,

Corina B.

WTW5000DW1 WHIRLPOOL WASHER CC that the unit will not drain. Went to manual diag to drain pump, just humming. Checked the drain pump wires j2-3 21.8ohms. Checked the drain pump, had a wire caught inside the drain pump. Removed wire ran a normal load and a drain and spin. Optest ok. ; Job Cmpltd

Dan H.

WED5000DW2 WHIRLPOOL DRYER Customer complaint of gas smell, unit is an electric dryer, advised customer that gas smell could not be coming from dryer and if they smell gas they should call the gas company, unit is operating as designed ; Job Cmpltd

Jeff M.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,

Dan H.

WZF79R20DW00 WHIRLPOOL FREEZER Installed new control and alarm, op test good ; Job Cmpltd

Jeff M.

KRMF706ESS00 WHIRLPOOL REFRIGERATOR The unit is not making ice I put the unit in diagnostics mode tested the optics sensors they display that the Bin was in place and empty indicating that it needs more ice. Hey tested the temperature sensors they all passed I put the unit into harvest mode three times and not a single time did the icemaker move or cycle or attempt to find home position needs a new icemaker; ordrng 1 WPW10764668 (ICE MAKER),

Benjamin B.

WRS571CIDM01 WHIRLPOOL REFRIGERATOR Found unit not dispensing ice. Augor motor making a popping noise needs augor motor and ice bin; ordrng 1 W10852956 (spring) and 1 W11109888 and 1 WP2198628 (seal) and 1 WP2212370 (washer) and 1 WP2220458 (coupling) and 1 WPW10225313 (motor) and 1 WPW10258544 (shaft), schdld next appmnt for 11/3 FRI

Benjamin B.

KUDS30IXBL0 KITCHENAID DISHWASHER Old wheel left in track removed op test ok; Job Cmpltd

Corina B.

MGR5775QDS WHIRLPOOL RANGE CC that the spark ignitors are not igniting on the cooktop or in the oven. When igniting the oven had a ball of gas. Burners are working. Went to check the draw on the ignitor and found mouse droppings. Took pic. ; Job Cmpltd

Dan H.

KDFE104DSS3 KITCHENAID DISHWASHER Customer complaint that unit skips the wash cycle, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, unit needs new sump assembly, installed new sump assembly, op test good ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd

Dan H.

WRT138FZDM00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling porperly, fresh food section temperature at 37 degrees, freezer section temperature at 0 degrees, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, found fresh food section door gasket not sealing on left side, used heat to expand gasket and petroleum jelly to help gasket stick to cabinet, door sealing now, op test good ; Job Cmpltd

Corina B.

DBXR453EA1WW HOT POINT DRYER CC that the unit it not turning on. Found the start knob is broken. Will need a new knob. Checked outside vent, good. Cust can install. Optest ok. ; ordrng 1 WH1X2721 (knob&clip assy start),

Benjamin B.

10672264100 KENMORE REFRIGERATOR Fresh food 46 and freezer at 14. giving refund of 150.09; Job Cmpltd

Corina B.

MGDB835DW3 MAYTAG DRYER CC that the unit is not heating. Turned the unit on and the drum is not turning. The motor is humming. Removed the front panel. Found a sock in the blower wheel. Checked outside vent, good. Optest ok. ; Job Cmpltd

Dan H.

MVWX655DW1 WHIRLPOOL WASHER Customer complaint that cool water setting feels very hot, shut off valves are leaking, advised customer that they need a plumber to replace leaking valves, ran diagnostics, no error codes found, hot and cold water lines are installed in correct spots, hot and cold water valves both opening, unit is operating as designed ; Job Cmpltd

Dan H.

NTW4516FW WHIRLPOOL WASHER Customer complaint that unit is not spinning, ran diagnostics, found f9e1(long drain), ran manual test cycle, drain pump is not working, drain pump recieving 120vac, unit needs new drain pump; ordrng 1 W10919003 (pump-water 121.74), schdld next appmnt for 11/3 FR WFG515S0EB1 WHIRLPOOL RANGE Customer complaint range not working. Unit has been returned to Aaron’s furniture where there is no gas hookup to test this gas range, tested burner & oven ignitors, getting spark at burner and oven ignitors, op test good ; Job Cmpltd

Dan H.

NTW4516FW WHIRLPOOL WASHER Customer complaint that unit is not spinning, ran diagnostics, found f9e1(long drain), ran manual test cycle, drain pump is not working, drain pump recieving 120vac, unit needs new drain pump; ordrng 1 W10919003 (pump-water), schdld next appmnt for 11/3 FRI

Corina B.

GFSS6KKYESS GE REFRIGERATOR CC that there is water leaking from the ff and freezing food. Ff 37 fz2. Advised cust to move the top shelves to fit a gallon of milk. Deli drawer is frozen to the bottom of the ff. Steamed the deli drawer out. Evap cover is frozen. Will come back next week. Advised cust to have unit unplugged for 24 hrs

Benjamin B.

WRF736SDAM10 WHIRLPOOL REFRIGERATOR unit needs user interface panel amd door handle tightened ; ordrng 1 W10865870 (cntrl-elec)

Benjamin B.

GTWN3000M2WS GE WASHER Found timer not advancing need to order ; ordrng 1 WH12X10535 (timer washer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 11/2 THU

Tim G.

JENN-AIR COOK TOP JGC8536BDB Complaint that the rf burner is not working. Checked and found the valve working but the switch contacts are not closing to power the module. All other burners working, needs switch. Tech checked that all burner head screws come loose in order to do repair and found the rf and center burner screws rusted. Unit will need the 8 screws and heads. Quoted customer for repair ; ordrng 1 8215559 (base- burn. 43.17) and 1 W10203537 (burnr-base 35.81) and 1 WP74007774 (switch- bu. 44.67) and 1 WP8273062 (screw. 4.46), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 11/6 MON !,

Tim G.

WHIRLPOOL MICROWAVE WMH53520CS7 Complaint that the door will not close. Checked and found the latches in the latch position. Found the leads discolored on the micro switches. Replaced upper and lower, op test good. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

Brian B.

KITCHENAID MICRO/OVENCOMBO KBHC179JSS0 When micro is turned on, can smell burning odor. Removed from wall. Disassembled. Found magnetron smoking. Also recommend replacing diode and capacitor. Will give est. cust doe not want to repair at this time. Paid sc. good for 30 days. Do not order parts.; , Job Cmpltd,

Corina B.

WRX735SDBM00 WHIRLPOOL REFRIGERATOR CC that the im is not working. Jumper the im from t to h, did not move. Had 120v. Replaced the im from t/s. Optest ok. ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd

Benjamin B.

AFI2539ERM02 AMANA REFRIGERATOR Cust complaint cust is getting crushed ice when set to cubed. Found ice bin grinding cubes when set to cubed grinder was in way set to crushed unit starting working cust wants a new bin explaimed that the unit is working as designed. Still wants a new bin so shipping him a bin and he van jnstall ; ordrng 1 WPW10562191 (ice-contnr

Dan H.

MVWB835DW2 MAYTAG WASHER Customer complaint of loud noises and unit not spinning water out, customer put load in unit, customer over loaded unit, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, ran diagnostics found f9e2(pump drive system problem), f0e5(off balance), and f0e3(over loaded) error codes, ran manual test cycle, drain pump is working, no unusual noises heard in any components, unit is operating as designed ; Job Cmpltd

Brian B.

WHIRLPOOL REFRIGERATOR WRS571CIDM02 , CC of funny noise when she opens door. This could be the sound of damper running. Checked temps. 39 ff, 2 freezer, normal.. ran diag, turned on all loads. All sounds are normal. Adjusted feet and door.. advised cust that food placed in front of damper could freeze. Optest ok.; Job Cmpltd,

Brian B.

GE SXS REFRIGERATOR ZISB36DYB Auger motor not running. Found loose connection on auger plugin. Reseated connector.. tested auger. Optest ok.; Job Cmpltd,

Brian B.

FRIGIDAIRE RANGE GAS PLGF389CCA Oven taking too long to ignite. Ignitor draw at 2.7 amps. Weak ignitor. Will give est. replaced ignitor from t/s.. tested oven at 350.. temp correct. Optest ok.; used 1 12400035 (IGNITOR 5299) from stock, , Job Cmpltd,

Paul H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Cabinet is bent where top of FC door connects, took pictures with a straight edge, called Techline, spoke with TJ, not repairable. SR# 7720401898; Job Cmpltd,

Paul H.

KRMF706ESS01 KITCHENAID REFRIGERATOR IM door is not sealing, air migration causing auger to stick, ordering separator, also spotting, pitting, and corrosion on at least two doors, taking pics, spoke with GS, ordering doors; ordrng 1 W10815669 (dor-fip ss) and 1 W10815678 (dor-fip ss) and 1 W10815687 (dor-fip ss) and 1 W10815695 (dor-fip ss) and 1 W10815701 (dor-fip ss) and 1 W10919724 (SEPARATOR),

Tim G.

KITCHENAID REFRIGERATOR KRMF706ESS01 Complaint that the Fa is not cooling and the icemaker is not making ice. Checked and found temps fz53 ff53. Found the compressor and fan running. Tapped the low side and found the unit in a 20” vac. Added half charge (3.00 oz ) to unit and found unit to pull out of a vac and begin to cool. Unit needs compressor and EVAP due to low side leak in the EVAP. ; ordrng 1 W10832994 (compressor) and 1 WPW10608485 (evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 11/3 FRI ! [***],

Paul H.

WTW5000DW1 WHIRLPOOL WASHER Replaced main control board and ran calibtation cycle. Tested normal. ; Job Cmpltd,

Paul H.

WDT780SAEM1 WHIRLPOOL DISHWASHER Replaced wiring, board, wash motor, drain pump, wiring was wrong, corrected, ran test cycle, op test ok.; used 1 WPW10348269 (PUMP-DRAIN) from stock, Job Cmpltd

Jeff M.

MSD2554ARW MAYTAG REFRIGERATOR I found the door chute solenoid sticking. The unit needs the repair kit ; ordrng 1 12001991 (door kit ice)

Tim G.

WHIRLPOOL RANGE WGE555S0BS00 Complaint that the lower oven is not heating to the correct temp. Tested the lower oven at 350 and found both elements working. Unit reached the preheat temp and tech let unit cycle for another 20mins. Checked the units temp and found unit right at 350. Advised the customer about preheating and rack positions. Unit working by design. ; Job Cmpltd,

Jeff M.

MZD2665HEW MAYTAG REFRIGERATOR The unit leaking in the rear. I found the water valve damaged and one of the lines coming out of the filter head split estimate only.; ordrng 1 WP67004106 (FILTER HEAD) and 1 WP67005154 (WATER VALVES)

Jeff M.

KBFO42FTX03 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,

Jeff M.

KDTE404DBL0 KITCHENAID DISHWASHER Installed new part unit op tested good ; Job Cmpltd

Chad P.

JES9860CAS02 JENNAIRE RANGE Installed relay. Op test ok. ; Job Cmpltd,

Chad P.

WFG505M0BS3 WHIRLPOOL RANGE Installed control. Op test ok. ; Job Cmpltd,

Dan H.

MTW5570TQ0 MAYTAG WASHER Customer complaint that unit is not spinning, no model/serial tag found, found lid switch broken, found agitator dogs worn out, found puddle of oil underneath transmission, unit needs new agitator dogs, lid switch, transmission, clutch, and brake; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 80040 (agitator dogs) and 1 W10820043 (brake & drive tube) and 1 WP8318084 (switch-lid), schdld next appmnt for 11/3 FRI

Chad P.

AER6303MFS0 AMANA RANGE Installed panel and drawer. Op check ok. ; Job Cmpltd,

Benjamin B.

MVWB835DW1 MAYTAG WASHER Installed control and interface op test ok.; Job Cmpltd

Chad P.

GGG388LXS01 WHIRLPOOL RANGE Installed manifold and knobs. Op test ok. ; Job Cmpltd,

Corina B.

LER4634PQ0 WHIRLPOOL DRYER CC that the unit is not heating. Checked the vent outside, good air flow. Cycling properly. Optest ok. ; Job Cmpltd

Benjamin B.

MVWC555DW1 WHIRLPOOL WASHER Ran unit on normal cycle. Cust states unit is not locking when its supposed to. States unit should lock in sensing mode 44922 tj wpl techline states unit is working as designed some do lock when unit is started but this model definietly does not lock unitl unitl goes in to spin. File number 7720400876;customer is not happy with what wpl told me ery; Job Cmpltd

Dan H.

ASI2275FRW00 AMANA REFRIGERATOR Customer complaint that customer had poor experience from store unit was purchased at and with delivery service, customer stated they did not want ice maker, but got one any ways, customer states they are missing freezer section shelf, freezer section section has 3 shelves and a drawer, marcone look up only shows 3 shelves and a drawer, advised customer that she is not missing a shelf, customer kicked us out of house and refused to sign paperwork, no reciept was left either; Job Cmpltd

Corina B.

EI23BC35KW3 ELECTROLUX REFRIGERATOR CC that the im is not working, sterfoam and a wire fell off. Removed the im and found a broken wire and a crack in the ice tray. Will need a new im. ; ordrng 1 243297606 (ice maker), schdld next appmnt for 11/3 FRI

Corina B.

FTF2140FS1 FRIGIDAIRE WASHER Replaced the bellow. Optest ok.; Job Cmpltd

Benjamin B.

WDT720PADM2 WHIRLPOOL DISHWASHER Complaint unit will run on normal cycle for 10 or 15min then shut down will go through 1 hour wash ok. Also dishes are wet at the end of the cycle and she has to dry them by hand. Found no error codes unit is working ok calibrated unit by entering diagnostics no parts needs ; Job Cmpltd

Dan H.

KDTM404EBS3 KITCHENAID DISHWASHER Installed new door panel, op test good ; Job Cmpltd

Dan H.

WRT311FZDM00 WHIRLPOOL REFRIGERATOR Installed new evaporator fan motor, op test good ; Job Cmpltd

Benjamin B.

MVWP475EW0 MAYTAG WASHER Foumd unit not spinning on bulky cycle unit will drain and spin if manually put on drain and spin control not telling unit to spin need to order comtrol cust states she is washing like materials and using he detergent and correct amount cust states unit has never gone off balance. Install looks good drain is correct and valbes are not leaking ; ordrng 1 W10913953 (actuator) and 1 WPW10719321 (cntrl-elec)

Jeff M.

KEBS207SSS04 KITCHENAID WALL OVEN The unit was not calibrated. A preheated the oven to 350 the temp of the baking pan was 400 I offset the temperature by -30 should bring the ambient temperature of the oven to a more reasonable temp; Job Cmpltd

Jeff M.

NTW4516FW1 AMANA WASHER I found the drain on the ground. I cleared the drain code unit op tested good ; Job Cmpltd,

Jeff M.

WRX735SDBM04 WHIRLPOOL REFRIGERATOR The unit is making ice. Unit op tested good i cant copy the issue; Job Cmpltd,

Chad P.

MVWB835DW1 MAYTAG WASHER Installed control and console. Calibrated and ran normal wash. Op test ok. Placd core on truck for return. ; Job Cmpltd,

Chad P.

MVWB765FW0 MAYTAG WASHER Found drain line upside down. When pulled up to place on sink or stand pipe it kinked. Corrected drain line. Op test ok. ; Job Cmpltd,

Tim G.

WHIRLPOOL OTR MICROWAVE WMH53520CS5 Complaint that the customer is having to replace the cooktop bulb constantly and the light will not shut off. Checked the unit and found the relay stuck closed. Customer stated that when the bulb goes it explodes (blackening the inside). Checked for pinched wires and found all ok. Checked the outlet and found a steady 125vac. Also checked the voltage at the light and found the same. Called and spoke to Kurt at techline sr#7720397474. Per Kurt there is no pointers regarding this call other than if replacing the factory bulb to a LED it could cause failure to the control. Checked and found the socket center tab corroded and between Kurt and the tech both determined the cause to be the socket causing the issue. Per Kurt unit needs board, bulb, and socket. ; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp) and 1 W11100597 (CONTROL), schdld next appmnt for 11/2 THU 9-12,

Chad P.

MVWB765FW0 MAYTAG WASHER Unit stord fault for motor over temp, rocked rotor and over load. Signs on rotor that it was hitting something. Unit tests okay in store. Faulty install. Op test ok. ; Job Cmpltd,

Dan H.

MMV4205DW1 MAYTAG MICROWAVE Customer complaint of open/close door error, found one of the cams physically broken, unit needs new cams and switches, installed new cams and switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS ) Job Cmpltd

Brian B.

FRIGIDAIRE REFRIGERATOR MRT13BSCW1 Machine is approx 20 yrs old.. cc that ff is too cold. Adjusted damper and main control. Optest ok.; , Job Cmpltd,

Chad P.

MVWX655DW1 MAYTAG WASHER Cc that unit is not shutting down when a load becomes out of balance. Simulared out of balance load. No stored faults. Unit failed to shut down. Needs control replaced. ; ordrng 1 W11116592 (CONTROL),

Chad P.

WFG510S0AS1 WHIRLPOOL RANGE , Found control died in self clean. Control panel also warped. Needs both replaced ; ordrng 1 WPW10370101 (CONTROL PANEL) and 1 WPW10424890 (CONTROL)

Chad P.

JJW3830WS00 JENAIRE WALL OVEN Installed control panel and rework kit. Tech was unable to install blower as there was not enough electrical cord to pull unit out. Will need a contarctor or electrician to gain access to rear of unit. Cust will contact us back for install date. ;

Brian B.

WHIRLPOOL REFRIGERATOR WRF560SMYM Found ice buildup on top of evap and fan and throughout freezer. No airflow to ff section. Slides are iced up and door not closing all the way. Used steamer to clear ice. Greased slides and adjusted door. Advised customer that freezer door must close all the way or cooling unit will freeze up. Optest ok.; Job Cmpltd,

Tim G.

GENERAL ELEC WASHER GTWN7450D0WW Arrived to home and the customer stated that she didn’t think all the parts were here. Checked and found only the gearcase, nut, seal, and shifter were delivered. Customer also stated that the drain hose had a hole I it as well and that she spoke with the office about it. Looking at the notes drain hose wasn’t ordered. With the parts that are missing repair can not be completed. Found packing slip and according to it all parts should be here. Spoke to GS, reordering missing parts. ; ordrng 1 WH01X10758 (spring clutch) and 1 WH41X10326 (hose drain) and 1 WH41X10327 (hose inlet) and 1 WH98R401701 (UPDATE), schdld next appmnt for 11/2 THU ! [**],

Jeff M.

KDTE254ESS1 KITCHENAID DISHWASHER Dispenser lift spring came out reassembled the dispenser unit tested good; Job Cmpltd

Jeff M.

KDTE254ESS1 KITCHENAID DISHWASHER , Installed new part unit op tested good ; Job Cmpltd

Benjamin B.

WSF26C3EXW01 WHIRLPOOL REFRIGERATOR Installed feet and all parts listed op test ok.; Job Cmpltd

Corina B.

DUL200PKQ1 WHIRLPOOL DISHWASHER

Dan H.

WMH31017FS0 WHIRLPOOL MICROWAVE Installed new door, control panel, and case, op test good ; Job Cmpltd

Corina B.

KUDI01ILBL6 WHIRLPOOL DISHWASHER CC that the unit does nothing. Checked the voltage at the board, 0v. Checked the thermal fuse, open. Replaced the thermal fuse from t/s. Optest ok. ; used 1 8193762 (FUSE KIT) from stock, Job Cmpltd

Benjamin B.

KDFE104DWH5 KITCHENAID DISHWASHER I was able to bend frame i domt think we are going to need tub but am going to need cable glide; ordrng 1 WPW10084086 (door balance wheel), schdld next appmnt for 11/2 THU

Tim G.

MAYTAG REFRIGERATOR MFI2665XEM7 Reclaimed unit and installed EVAP and drier. Pulled and held a 28”vac" added to high side and found cap tube open. Recharged unit, op test ng. Unit ran for about 10mins and the compressor stopped. Tried several times to get compressor to turn back on. Internals of the compressor have failed. Needs a compressor and a rush. Unit is not cooling at all. ; ordrng 1 WPW10507886 (compressor), schdld next appmnt for 11/2 THU !,

Tim G.

WHIRLPOOL REFRIGERATOR WRF736SDAM Tech went to home early and found no one there. Spoke to customer about the issue and advised we would be preordering the pressure regulator to cure the issue. Tech did also notice a lot of new builds in the area that could be effecting the water" Spoke to GV and advised that Tech left message with customer to contact him letting him know that they got the message. ; ordrng 1 W10786952 (valve),

Gail V.

TAPPAN WALL OVEN COMBO 11-4161-10 Approx 30 yrs old. CC that oven mot heating evenly. Checked upper and lower elements. Both good . Set to preheat at 350.. both elements red.. after preheat, must be switched to bake. Stabilized temp was very close to 350. Optest ok.;

Brian B.

WHIRLPOOL DISHWASHER DU930PWPB0 Replaced motor pump assembly. Ran test cycle.. optest ok.; Job Cmpltd,

Brian B.

ROPER WASHER RTW4516FW2 CC that when plugged in, drain pump keeps running. Reset power, held in start button to cancel cycle. Ran diag, lid unlock fault. Cleared code, ran calibration and auto test. Optest ok.; Job Cmpltd, saved tckt

Brian B.

KITCHENAID REFRIGERATOR KRFC300EWH01 Found frrezer door switch sticking. Freed up and lubricated with silicone.; Job Cmpltd,

Brian B.

WHIRLPOOL REFRIGERATOR WRT541SZDM00 Replaced freezer door. Optest ok.; Job Cmpltd,

Brian B.

WHIRLPOOL REFRIGERATOR WRF535SMBW00 Replaced gasket. Also, found liner separated. Used silicone adhesive to seal door liner. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Brian B.

WHIRLPOOL REFRIGERATOR WRT541SZDM00 Did not receive parts yet. Advised cust to call office when parts arrive. Office to try and track for expected date. Will r/s for 2 weeks out. ;

Brian B.

WHIRLPOOL WASHER LA5500XSW1 Machine makes loud grinding noises. Removed pump and motor. Ran motor isolated. Motor has failed.. will need new motor and drive coupling.. r/s per cust req. needs early appt.; ordrng 1 285753A (coupling,motor) and 1 WP661600 (MOTOR), schdld next appmnt for 11/2 THU 8-10,

Dan H.

WRT311FZDM00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is leaking into fresh food section, found frost build up in freezer section unit needs new service kit from service pointer W10916291A; ordrng 1 W10916494 (blade-fan), schdld next appmnt for 11/2 THU

Dan H.

MVWC565FW0 MAYTAG WASHER Customer complaint of loud noise, ran diagnostics no error codes found, ran manual test cycle, no unusual noises heard, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd

Benjamin B.

MDB4709AWW1 MAYTAG DISHWASHER Found user inter facee not responding need to order ; ordrng 1 W10810391 (panl-cntrl), schdld next appmnt for 10/30 MON

Benjamin B.

MVWC415EW0 MAYTAG WASHER Installed all parts op test ok.; Job Cmpltd

Benjamin B.

FFHS2322MQ2 FRIGIDAIRE REFRIGERATOR Found fresh food at 40 freezer at 14. Unit has 0astic water line. Instructd cust to replace to copper braided steel or pex ; ordrng 1 241796405 (tube-water fill) and 1 242252702 (valve), schdld next appmnt for 11/1 WED

Tim G.

MAYTAG DRYER MGDX655DW0 Complaint that the unit is making abnormal sounds when running. Checked and found the roller bearings to have failed. Cleaned shafts and replaced both, op test good. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 2 WPW10314173 (SUPPORT ROLLER) from stock, Job Cmpltd

Corina B.

MDBH949PAM0 MAYTAG DISHWASHER CC that the unit keeps flashing on the start button. Removed the front panel. Looked at the UI and it has silver migration on the ribbon cable. Will need a new UI. Service pointer W10732429B called T/L Mark S-code S25462 Will pay for part. File #7720393402. ; ordrng 1 W10811163 (panel-cntl), schdld next appmnt for 11/2 THU

Dan H.

MED5640TQ0 MAYTAG DRYER Installed new thermal fuse, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd

Jeff M.

WRF993FIFM00 REFRIGERATOR WHIRLPOOL Installed new part unit op tested good ; Job Cmpltd,

Dan H.

KSGB900ESS0 WHIRLPOOL RANGE Customer complaint of f8e0(low cooling fan speed) error code, confirmed, unit needs new cooling fan; ordrng 1 W11107275 (FAN 103.60), schdld next appmnt for 11/3 FR KRFC302ESS00 KITCHENAID REFRIGERATOR Customer complaint that mullion is not closing on left door, unit needs leveled, leveled unit, op test good

Tim G.

WHIRLPOOL REFRIGERATOR WRF992FIFM00 Complaint that the unit is not dispensing ice. Checked unit and found the ice bin a big block of ice causing the issue. Removed bin and checked flapper, op test good. Cycled the ice maker and found the ice maker to leak after filling. Unit needs icemaker. ; ordrng 1 W10898228 (ICE MAKER), schdld next appmnt for 11/1 WED !,

Benjamin B.

CAW8350EW1 CROSLEY WASHER Ran unit on normal cycle with a load found unit not engaing for spin replaced actuator op test ok.water psi is 42. ; Job Cmpltd

Corina B.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR CC that there is no cover plug on the fz bottom of the door and the ff door. He went to the store and the floor models had a cover on the holes. Will need a kit door. Called GS to order the Kit door. ; ordrng 1 W10395148 (kit-door), schdld next appmnt for 11/2 THU

Corina B.

WRB322DMBW00 WHIRLPOOL REFRIGERATOR CC that the fz door handle came off. Reattached the door handle. Optest ok. ; Job Cmpltd

Dan H.

WMH76719CS WHIRLPOOL MICROWAVE Customer complaint of open/close door error, confirmed, unit needs new switches and cams, installed new switches and cams, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) Job Cmpltd

Chad P.

WDF320PADS WHIRLPOOL DISHWASHER , Found heater deactivated. Likely from previous failure of wash motor. Found tab on heater sticking up blocking sprayer. Reset control and tested heater. Now working. Corrected heater locking tab. Op test ok. ; Job Cmpltd

Chad P.

MZF34X20DW00 MAYTAG FREEZER Cc that unit is icing in top of unit. Found small gap in seal. Steamed and conformed gasket. Advised to monitor. Op test ok. ; Job Cmpltd,

Chad P.

KRFF507EBL01 KITCHENAID REFRIGERATOR Found a small amount of ice forming on the right-hand side of the freezer behind the door seal. Cleared ice and conformed gasker. Advised to monitor. Op test ok. ; Job Cmpltd

Chad P.

WRS325FDAM04 WHIRLPOOL REFRIGERATOR Found unit not getting below 40 in ff section. Good frost pattern on evap. Lights working. No nosie at this time. Started and stopped unit a few times. Weak air flow into ff section. Evap fan is running slow. Unit is defrosting. Needs fan motor replaced. ; ordrng 1 4389144 (motor,evap.fan)

Jeff M.

106.76932400 KENMORE ICE MAKER Installed new part unit op tested good

Benjamin B.

WED49STBW1 WHIRLPOOL DRYER Found door seal torn seal was now put on correctly and red glue which is perminant was uses the entire door needs replaced ; ordrng 1 W10906683 (seal-door) and 1 WP695737 (door), schdld next appmnt for 11/3 FR

Dan H.

MVWX655DW0 MAYTAG WASHER Customer complaint that unit is not starting, ran diagnostics, found f0e5(off balance load detected), started normal wash cycle, lid locked, unit filled and advanced to wash cycle, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd

Chad P.

WEE730H0DS0 WHIRLPOOL RANGE Installed harness and terminal block. Op test ok. ; Job Cmpltd

Corina B.

KFCO22EVBL2 KITCHENAID REFRIGERATOR CC that there is frost in the fz. Found the gasket is not touching the frame. Removed door and checked the rails to make sure they are lined up, good. Steamed the gasket with steamer. Optest ok; Job Cmpltd

Benjamin B.

WRF532SMBM WHIRLPOOL REFRIGERATOR 39 fresh food section and -2 freezer. Found damper. MAking noise. Mullion srip heater is always on something is not wired correctly diagram is not clear on wiring called wpl techline spoke with joel found that blue wire with yellow tracer got caught under liner when they foamed unit i was able to get wire out and make connectiions for mullion heater. Just need to order damper because of noise. Cust very unhappy with unit wants a new one they are calling wpl; ordrng 1 WPW10594330 (control), schdld next appmnt for 11/3 FR

Jeff M.

DWU9922AAB MAYTAG DISHWASHER There is a Service bulletin Date: January 2004No: TDD-0010-B The unit is not draining completely I found the rinse aid dispenser leaking which has damage the wiring harness that crosses from the door to underneath the machine. Multiple parts are needed for the repair given the age of the machine customer will buy new one;

Dan H.

KFCS22EVMS0 WHIRLPOOL REFRIGERATOR Customer complaint that door is not closing, found ball bearings from tracks on freezer section floor, unit needs new freezer section drawer tracks; ordrng 1 13042306 (bracket 47.12) and 2 WP13055901 (slide)s and 1 WPW10544404 (bracket), schdld next appmnt for 11/2 THU

Corina B.

TPX24BIBBWW GE REFRIGERATOR Replaced the water line to the ice maker and the nut. Optest np. Checked the i/m, has 120v. Tried cycling the i/m, will not cycle. Will need a new i/m. Called GS to order parts. ; ordrng 1 WR30X10093 (icemaker asm ), schdld next appmnt for 11/1 WED

Dan H.

MFT2776DEM00 MAYTAG REFRIGERATOR Wrong part recieved, ordering correct part; ordrng 1 W10633627 (motor-evap 66.50), schdld next appmnt for 11/1 WED

Benjamin B.

WRS571CIDM01 WHIRLPOOL REFRIGERATOR Found fresh food at 40 and freezer at 5. Foumd icemaker not cycling replaced same unit filled with water op test ok; used 1 W10873791 (ICEMAKER) from stock, Job Cmpltd

Jeff M.

KRFF305ESS00 WHIRLPOOL REFRIGERATOR Customer did not have the humidity control on. Unit p tested good ; Job Cmpltd,

Jeff M.

WDF560SAFM2 WHIRLPOOL DISHWASHER Installed new part unit op tested good ; Job Cmpltd

Jeff M.

WRF555SDHV00 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,

Jeff M.

KSEG700ESS0 RANGE KITCHENAID Installed new part unit op tested good. Preheated the unit to 350 op tested good ; Job Cmpltd,

Chad P.

KRFF300ESS01 KITCHENAID REFRIGERATOR Found freezer frosted over and ice on the bottom. Appears door might have been left open. Cleared ice and frost. Advised to monitor. Op test ok. ; Job Cmpltd,

Chad P.

A3316ABSARWW GE REFRIGERATOR Found defrost timer hangin up. Needs replaced. ; ordrng 1 WR09X10049 (control defrost)

Corina B.

WRT511SZDM00 WHIRLPOOL REFRIGERATOR CC that there is frost on the top of the door and at top of the fz and when shutting the doors you can hear the compressor rattle. Compressor is not rattling, there was a bottle hitting the back wall in the ff. The fz door was not level with the ff door. Called tl Robert file #7720387471. Had me check the bottom of the ff frame to see if there is any separation, good. Checked the tabs on the fz frame if they were siliconed, good. There is an air leaking coming in from somewhere. Robert is submitting this to engineering to see if there is anything else we can do. If i do not hear from him today. Whirlpool will be contacting the cust to replace the unit.

Dan H.

WDF520PADM5 WHIRLPOOL DISHWASHER Customer complaint that unit is not draining, confirmed, installed new drain pump, op test good ; Job Cmpltd

Tim G.

MAYTAG WASHER MVWC565FW1 Complaint that the unit is not filling completely and that there is a draining issue. Checked the units stored errors and found a F5E3 lid unlock fault and a F0E2 over suds issue. Checked the lid lock and found good. And tested the drain pump, op test good. No way of testing fill level. Unit a normal op and ready for resale. ; Job Cmpltd,

Tim G.

WHIRLPOOL DISHWASHER KDFE204EWH4 Complaint that the door sticks. Checked and found the tub damaged on the left side. Unit needs tub asm. ; ordrng 1 WPW10681506 (tub-dishwr), schdld next appmnt for 11/2 THU ! [**],

Tim G.

WHIRLPOOL DISHWASHER WDTA50SAHZ0 Complaint that the control panel is not working properly. Checked unit and found the control panel touchy (all are like that).entered diagnostics and found no errors. Units op is found to be normal. Unit ready for resale. ; Job Cmpltd,

Tim G.

Tim G.

MAYTAG DRYER MGDC400BW1 Complaint that the sensor asm is tearing the clothing. Replaced sensor and advised the customer to watch. ; Job Cmpltd,

Benjamin B.

JCB2059GES JENN-AIR REFRIGERATOR Cut complaint of condensation on ceiling of fresh food and freezer door hard to open. Found gap between liner and cabinet repaired with silicone freezer door main basket was not seated correctly adjusted basket and lubricated rails op test ok

Dan H.

WRT318FZDW02 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not running, unit is in defrost, fresh food section temperature at 44 degrees, freezer section temperature at 24 degrees, compressor started, evaporator fan is running, condenser fan is running, evaporator frost pattern is good, unit is operating as designed ; Job Cmpltd,

Corina B.

KRMF706ESS01 KITCHENAID REFRIGERATOR C that the ff is not cooling, started cooling about 8pm last night. Ff 37 fz 7. The settings are set at ff33 and fz-1. Door seals are good. Called tl Butch file# 7720386061. Said its cooling right now. And we need to see it when its happening. He said that the cust could have set the settings at 33 before i walked in. Also, that i need a thermacouple to get accurate readings, instead of an infrared thermometer. Optest ok. ; Job Cmpltd

Chad P.

GSS25XGNACC GE REFRIGERATOR Installed parts listed and placed core on truck for return. Op test ok. ; Job Cmpltd

Paul H.

WMH76719CZ2 WHIRLPOOL MICROWAVE Replaced transformer and tested by heating a cup of water, heated fine, however, connector broke off of turntable motor while disconneting, need to replace turntable; ordrng 1 WPW10466420 (motor-turn)

Corina B.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Cust complaint of unit freezing food and getting water on top shelf. Found unit set at reconmending settings and fresh food was 34 ; ordrng 1 W10866230 (thermostat), schdld next appmnt for 11/1 WED

Corina B.

KUDP01ILBT5 KITCHENAID DISHWASHER CC that the unit is making a wining noise and not washing the dishes. Advised cust to run the hot water in the sink before starting the dw. Started the dw and the motor is grinding. Will need a new pump and motor. Cust does not want to repair

Benjamin B.

GHWN4250D0WW GE WASHER Ran unit on normal cycle with a load ; ordrng 1 WH20X10094 (motor and inverter a)

Dan H.

GDT720SSF0SS GE DISHWASHER Customer complaint that detergent dispenser door does not open, confirmed, found user interface not sending 13.5vdc, unit needs new user interface ; ordrng 1 WD21X20724 (kit svc ui top logic), schdld next appmnt for 11/1 WED

Benjamin B.

WRT771RWYW01 WHIRLPOOL REFRIGERATOR Replaced air filter and instructed cust on filter lights for water filter and air filter op test ok.; Job Cmpltd

Brian B.

MAYTAG WASHER MVWX655DW1 CC that not enough water and not cleaning clothes. Ran diag.. no codes. Ran auto test.. All functions operating as designed.. Ran normal cycle with towels. Water level is correct. Advised customer that she cannot do just one piece of clothing, must have at least 5 or 6 pieces to sense properly and to balance properly. Advised customer that this is a low water washer and we cannot change the way it is designed. Optest ok.; Job Cmpltd, saved tckt [SdLink

Robert A.

KITCHENAID ICE MAKER KUIS18PNZB1 Machine not running. Ran diag. In step 5 water valve should turn on until water level sensor detects full. Clean and max ice light are on indicating a full reservoir when empty. Failed water level sensor. Also, water coming in very slow. Will also replace valve.. advised customer to call whirl and get new authorization #.. do not order parts until we receive new autho.; ordrng 1 W10897719 (WATER VALVE) and 1 W10908287 (PUMP WITH SENSOR), schdld next appmnt for 11/1

Chad P.

KRFC704FPS00 KITCHENAID REFRIGERATOR Found heater wire on ice maker fill tube broken. Needs fill tube assy replaced. Cust needs morning for install appt please. ; ordrng 1 W10793652 (FILL TUBE ASSY),

Jeff M.

JJW8630DDS JENNAIRE WALL OVEN , Installed new part unit op tested good. I put the lightbulb in wrong blew the lightbulb. Customer told me she can put it in herself I also told her make sure the power is off so she does not make the same mistake I did.; ordrng 1 W10886919 (LIGHT),

Benjamin B.

WMH53520CS5 WHIRLPOOL MICROWAVE Found door switches broken replaced same op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

Brian B.

GE SXS REFRIGERATOR ZISB36DYB , Installed icing kit. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job CmPLTD

Robert A.

KITCHENAID B/IN REFRIGERATOR KSSS42DBX00 Found ice door not closing correctly, delay sticking, needs mechanism and door; ordrng 1 WP1120581 (DELAY MECH77.02) and 1 WP2147168 (ICE DOOR 2601), used 1 SHIPPING (SHIPPING AND HANDLING) from stoCK,schdld next appmnt for 11/1 WED ! [**],

Robert A.

WHIRLPOOL RANGE MET8720DS02 Found light buLb open, replaced, op test ok; used 1 S3810 ([Alt for 8009]) from stock, , Job Cmpltd,

Dan H.

WFG320M0BS3 WHIRLPOOL RANGE Customer complaint that left front burner is not turning off, found gas lines to both front burners broken, unit needs new gas lines and orifaces, customer has unit plugged into ungrounded outlet with 2-3 prong adapter, advised customer to have an electrician install a grounded outlet ; ordrng 1 W11028738 (holder-orf) and 1 W11050487 (holder-orf), schdld next appmnt for 11/1 WED

Jeff M.

MDB8959SFZ4 MAYTAG DISHWASHER Installed new part unit op tested good. ; Job Cmpltd

Chad P.

KDTE304DSS0 KITCHENAID DISHWASHER Installed control. Op test ok. ; Job Cmpltd,

Paul H.

MVWB980BW0 MAYTAG WASHER Replaced valve log and tub ring, ran test cycle, op test ok.; Job Cmpltd,

Benjamin B.

WFG320M0BW0 WHIRLPOOL RANGE Installed tab kit op test ok; Job Cmpltd

Corina B.

HYE3657AYW MAYTAG DRYER CC that the drum does not tumble. Found the belt is broken. Will need a new belt. Replaced the belt from t/s. Vacuumed the dryer out. Optest ok. ; used 1 341241 (BELT) Job Cmpltd

Benjamin B.

WDT710PAYM3 WHIRLPOOL DISHWASHER Installed mounting tabs and screws op test ok; Job Cmpltd

Dan H.

WDT720PADM2 WHIRLPOOL DISHWASHER Customer complaint that unit is not draining all water out, ran diagnostics no error codes found, unit completed test cycle, all water drained out, started normal wash cycle, unit filled, cancelled cycle unit drained, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

Chad P.

KCGS550ESS01 WHIRLPOOL COOK TOP Ran entitlement. Pop 2/13/17Arrived to find unit working correctly. Cc that center burner would not stop trying to ignite even when in the off position. Unit uses push down ignitor switches. Possible knob was stuck in the down position. Applied dry lubricant to valve stem. Advised to use as normal. If issues return contact wpl back for service. ; Job Cmpltd

Benjamin B.

MGR5752BDW MAYTAG RANGE Installed all parts op test ok; Job Cmpltd

Chad P.

MHW3505FW MAYTAG WASHER Found times scrambled. Reset power. Times back to normal. Ran rapid wash, op test ok. ; Job Cmpltd

Chad P.

PHP9000M2BB GE RANGE Found main control shorted. Will require complete control assy replaced. No parts in stock. Office to please research and contact cust fot install date. Big job. 3 job count on return. ; ordrng 1 WB27X10995 (generator module),

Chad P.

KFEG500ESS0 KITCHENAID RANGE Found rear right element open. Insulation on element came free landed on element and over heated it. Needs element replaced. ; ordrng 1 WP8273994 (ELEMENT),

Jeff M.

ET1PHKXPQ08 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,

Jeff M.

WMH53520CS6 WHIRLPOOL MICROWAVE , Customer is having a door issue with the microswitches and cams. Also found the lightbulb blown again needs a new lightbulb and light socket; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (housng-lmp) and 1 W10450407 (harns-wire),

Dan H.

WRT314TFDW00 WHIRLPOOL REFRIGERATOR Customer complaint that fresh food section door gasket is not sealing, confirmed, fresh food section door needs adjusted, adjusted door up with washer, fresh food section door sealing now, op test good ; used 1 WP487576 (NYLON SHIMMING WASHER) from stock, Job Cmpltd

Jeff M.

MDB8969SDM3 WHIRLPOOL DISHWASHER The unit is 120vac at the main control. The unit is not turning on user interface is completely dead. Needs new main control estimate only; ordrng 1 W10712071 (CONTROL ),

Brian B.

JENN-AIR ICE MAKER JIM158XYCX1 Pulled unit. Ohmed out sensor from control to make sure harness is good. Checked good. Replaced board and bin sensor. Optest ok.; Job Cmpltd,

Corina B.

WDF320PADS2 WHIRLPOOL DISHWASHER Replaced the control. The first control was in the downstairs apt. Have both controls to return. One core one return. Ran a calibration. Optest ok. ; Job Cmpltd

Robert A.

KITCHENAID REFRIGERATOR KRFC302ESS00 Found frost in frz, door not sealing, cleared ice, reset door, replaced switch, op test ok; used 1 12002646 (LIGHT SWITCH) from stock, Job Cmpltd,

Robert A.

WHIRLPOOL BUILT IN OVEN RBS277PDB4 Found relay on c/b stuck, needs control, broil element hanging down, control bd nla; ordrng 1 4448875 (CONTROL NLA475.90) and 1 WP9760767 (BROIL ELEMENT6464), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd

Benjamin B.

GSH25JFXNBB GE REFRIGERATOR ordrng 1 WR51X10055 (heater,defrost), schdld next appmnt for 10/27 FRI

Robert A.

KITCHENAID REFRIGERATOR KSC23C8EYY02 Found ff evap frozen, ran diagnostics, thermistors good, checked per tech sheet, tested thermistors from c/b, correct, checked voltages from power bd, good, controls not talking, needs ui and c/b and evap defrosted; ordrng 1 WPW10235503 (CONTROL225.79) and 1 WPW10623106 (UI266.51), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Paul H.

MVWB880BW0 MAYTAG WASHER Seal has failed, bearings are bad, water and oil have been leaking out,

Paul H.

MRT311FFFH00 MAYTAG REFRIGERATOR FC not sealing properly, air migration freezing, gasket appears fine, seating correctly, noticed sag on bottom of gasket, usually indicative of liner/door shell separation, ordering door; ordrng 1 LW10668769 (DOOR-FC) and 1 WPW10612925 (nameplate)

Paul H.

KGRS505XSS05 KITCHENAID RANGE Clock UI not functioning at all, surface burners spark but no gas, this is due to safety valve not getting power from board, ran entitlement, board and UI are covered under parts warranty, ordering; ordrng 1 WPW10295112 (panl-cntrl) and 1 WPW10365423 (cntrl-elec)

Paul H.

CWE5800ACB WHIRLPOOL RANGE Unit has power, lower oven functions, upper oven controlled by board which is out, part appears to not be available, called GS, no longer available;

Robert A.

KITCHENAID DISHWASHER KDTE204EPA2 , Ran diagnostics, water temp at fill 81deg, motor receiving power, just humming, needs sump; ordrng 1 WPW10605058 (SUMP ASM), schdld next appmnt for 11/1 WED ! [**],

Corina B.

WED4815EW1 WHIRLPOOL DRYER CC that there is no heat in the unit. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube,. Checked the outside vent, good. Checked the voltage l1-n 120v l2-n 120v l1-l2 0v. Will need an electrician. Optest ok. ; Job Cmpltd

Dan H.

WRS571CIDM01 WHIRLPOOL REFRIGERATOR Customer complaint that fresh food section liner is cracked, confirmed(see pics), Unit needs liner repair kit, location of crack will likely be visible after repair; ordrng 1 8201700 (repair kit), schdld next appmnt for 11/1 WED

Corina B.

WRT311FZDB00 WHIRLPOOL REFRIGERATOR CC that there was ice and frost in the fz. Fz 8.6 ff 29. Unit is empty. Removed evap cover, frost pattern good. Evap fan is running. Checked fz and ff gasket, good. Found air gaps between the frame and the liner. Siliconed the fz frame. Running as designed. Optest ok. ; Job Cmpltd

Benjamin B.

KSDG950ESS0 KITCHENAID RANGE Installed glass op test ok; Job Cmpltd

Paul H.

MVWC415EW1 MAYTAG WASHER Replaced agitator shaft and dispenser cap, snug fit, good to go.; Job Cmpltd, saved tckt [SdLink\299291a.png], O-emld tckt [SdLink

Paul H.

WRF535SMBB00 WHIRLPOOL REFRIGERATOR Replaced door switch, tested, op test ok.; Job Cmpltd

Paul H.

KHHC2090SSS-2 KITCHENAID MICROWAVE , Replaced door assembly, set clock and heated a cup of water, op test ok.; Job Cmpltd

Paul H.

KUDK03ITWH2 WHIRLPOOL DISHWASHER , Dispenser is broken, spring for retainer has failed, needs a dispenser; ordrng 1 WPW10199696 (dispenser)

Chad P.

KSSC42QTS02 KITCHENAID REFRIGERATOR , Found ice bin froze up. Base and handle cracked. Called marcone. To order ice bin assy. Also, service pointer for cubes freezing together. To install updated ice cover. ; ordrng 1 W10127747 (ice-contnr) and 1 WPW10504753 (COVER),

Chad P.

KBFS25EWMS5 KITCHENAID REFRIGERATOR Found all three gaskets torn. Needs all replaced. Please place on cancelation list. They are going out of town for two weeks and they would like to have it resolved before they go. They will call in to set up an install date if we cant get them repair before the 31st. ; ordrng 2 W10571956 (gasket-fip)s and 1 W10571967 (gasket-fip

Chad P.

WDF520PADW7 WHIRLPOOL DISHWASHERFound unit is only getting 80vac. Needs 120. Reset breaker. No change. Advised cust to have an electrician out. When power is restored if there ar any issues we can return for service. ; Job Cmpltd

Benjamin B.

CGM2743BQ0 WHIRLPOOL DRYER Instaled module motor op test ok.; Job Cmpltd