We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Cleveland, OH 44109
Angel
Job Details:
06/06/2022
Replaced harness and led board and unit still flickers a little so I looked in freezer section and saw that the led module was out as well went to replace it and module had so much insulation I couldnt get it out with out breaking the liner or taking the chance of ripping the wires called tech line spoke with Bruce explained issue and stated unit is not repairable.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Brecksville, OH 44141
David R
Job Details:
06/06/2022
"Customer had a couple quick questions about the drying and 2 min drain. Went over heated and ex heated dry plus rinse aid will get you the maximum amount of drying unit can provide. Unit is good, Op Test Ok"
We serviced a
KITCHENAID WALL OVEN/MICRO
Model KOCE500ESS05
Near Chagrin Falls, OH 44023
Corina B
Job Details:
06/06/2022
Replaced the plate cover. Heated a glass of water. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MTW5807TQ0
Near Brecksville, OH 44141
David R
Job Details:
06/06/2022
"Replaced latch. Ran unit, filled and spin good. Op Test Ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QKS01
Near Brecksville, OH 44141
David R
Job Details:
06/06/2022
"Cc unit FF side not getting code. Took temps. FF 60* and FZ -10*. Damper in FF is good, open, but ice is blocking up the door from FZ. Found unit not going into defrost and causing issue. Evap fan kit comes with new fan and bi metal defrost. Will need to steam all ice blocking up evap and through FZ cavity. Ordering fan kit ; ordrng 1 8201589 (Evap fan kit with bi metal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE RANGE
Model PLGFZ397GCA
Near Parma, OH 44130
David R
Job Details:
06/06/2022
"Unit had an extra number in model number. Wrong spark harness sent out. Office to do the difference and let customer know the amount due.Replaced bake ignitor, oven is good. Ignitor broke had to use one off t/s.; ordrng 1 316219006 (Spark harness), used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG DRYER
Model DE412
Near Willowick, OH 44095
Joe O
Job Details:
06/06/2022
"Cc: noiseFound blower wheel stripped. Needs blower wheel ; ordrng 1 Y303836 (blower wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC95EC0AS04
Near Aurora, OH 44202
Brian M
Job Details:
06/06/2022
Parts received are the same as other harness Can not continue repair Spoke to BJ
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland Heights, OH 44121
Jason N
Job Details:
06/06/2022
"Cc unit taking several cycle to dry clothesRan m/s for entitlement, purchase date under 1yChecked unit for heat and airflow. Found vent tube crushed near unit vent connection. Straightened vent tube. Checked airflow at vent outlet. Found lint buildup in outlet, also is missing vent hood. Advised customer to install vent hood. Good airflow and heat from unit now. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Seven Hills, OH 44131
Manny
Job Details:
06/06/2022
"Cc latch not working, verified and unit wont stay on but displaying F5 error replaced latch and ran test cycle , opt test ok"
We serviced a
MAYTAG DRYER
Model NED4655EW1
Near Ashtabula, OH 44004
Dan H
Job Details:
06/06/2022
"Customer complaint that unit is not starting, confirmed, thermal fuse is good, timer is good, door switch is good, unit was in a flood(see pic), unit needs new motor, flood damage is not covered under warranty , quoted customer for repair outside of warranty, customer does not want repair; ordrng 1 279827 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1831QS5
Near Cleveland, OH 44113
Manny
Job Details:
06/06/2022
"Cc unit not cooling properly, found evap cover in frost, fan is not running, need fan and harness, cant locate harness, spoke to BJ he couldnt find it either, he contacted marcone, to see if the have it. Stated he will call me back, he called me back and provided me with part numbers, gave customer estimate and she stated that she needs authorization from her home warranty and she will be calling them and if they say yes to the repair shell call us back so we can order the parts, stated that because parts are out of stock she doesnt know if she wants to repair or replace it.; ordrng 1 242219204 (Evap fan) and 1 5303918645 (thermistor kit) and 1 5303918638 (thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Cleveland, OH 44128
Manny
Job Details:
06/06/2022
"Cc unit gives error code, ran diagnostics and found codes f0e4 for speed limit by water temp, and f1e1 for control fault, unit needs control and valve, control not in stock office to contact customer with next service appointment ; ordrng 1 W11220230 (valve) and 1 W11130934 (Harness) and 1 W11510463 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Beachwood, OH 44122
Manny
Job Details:
06/06/2022
"Cc unit not cooling properly in the fz, found frozen condensation on the ceiling of the Ff and ice around the fz fan, cleared frost and tested components, unit is working as designed opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Westlake, OH 44145
Gabriel P
Job Details:
06/06/2022
Try to smell inside basket but didnt smell any chemical smell customer had unit in garage he said he bought a different one and works better then the other one call whirlpool tech line to document advise customer that theres nothing in there that will make any chemical smell so try calling whirlpool he said to forget it he will try to sell it so left home and pull to the side and call whirlpool spoke to jowell he said they must of put something in there to cause chemical smell and is not the unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Shaker Heights, OH 44122
Jason N
Job Details:
06/06/2022
"Cc unit needs lights replacedReplaced all LED modules in unit per service bulletin W11606409, and s-code S84638. All lights working properly. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Beachwood, OH 44122
Manny
Job Details:
06/06/2022
"Cc unit not starting and door needs reverse. Plugged in the unit and unit is working as designed, reverse door , opt test ok"
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW51UC6FS3
Near Orange, OH 44022
Manny
Job Details:
06/06/2022
"Replaced hood chimney, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBBL03
Near Cleveland Heights, OH 44118
Marie V
Job Details:
06/06/2022
Replaced freezer gasket and steam it. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Willowick, OH 44095
Joe O
Job Details:
06/06/2022
"Cc: not cooling properly, not dispensing water, not making iceFound water line from filter head plugged. Found line runs to bladder. Found freezer door not sealing properly. Found items behind drawer not allowing it to close. Advised customer to unplug for 24 hours and monitor."
We serviced a
WHIRLPOOL WASHER
Model MVWX700XL2
Near Mentor, OH 44060
Joe O
Job Details:
06/06/2022
"Cc: stops mid cycle, not rinsing and spinningFound error codes f7e5(shifter fault). Found unit rusty underneath. Found small amount of water in pulley cover. Ran auto test. Found bearings loud. Needs gear case and camquoting partial labor due to last visit. Customer does not want to repair at this time ; ordrng 1 W11454372 (Gear case) and 1 W10721967 (drive pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE RANGE
Model LFGF3054TFD
Near Bedford Heights, OH 44146
Brian M
Job Details:
06/06/2022
Installed control and igniter Ran test bake OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Fairview Park, OH 44126
Angel
Job Details:
06/06/2022
Cc that unit would turn off. Verified temps in u it and they were freezer at 10* and ff section at 39* unit is making ice as well. Customer was stating that ui the digits were blurry and explained to them that ui would have to be replaced for that issue and fir the turning off issue could be a control board. Called BJ and explained issue and said it could be a control board issue but it would just be guessing also had me check power cord and it was good checked outlet with my tester as well and outlet is mot grounded. Explained to customer that before waisting any money to get the ground issue fixed and ho from there.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near North Olmsted, OH 44070
Angel
Job Details:
06/06/2022
Cc that unit would not drain and has an F9E1 error code. Confirmed ran diagnostics and unit has an F9E1 error code long drain tested drain pump and noticed that it was not running looked underneath unit and found that the connector came off the drain pump and one of the wire was loose retightened the wire and reconnected the plug tested unit and started draining as should let unit fill up with water again and tested drain pump again and was functioning as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Mentor, OH 44060
Joe O
Job Details:
06/06/2022
"Cc: door not sealing, temps too warm, vibrationFound temps in ff at 38 degrees, freezer at -2 degrees. Found left ff door hitting cabinet, not allowing door to close properly. Could not duplicate vibration noise. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Solon, OH 44139
Brian M
Job Details:
06/06/2022
Installed door OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Pepper Pike, OH 44124
Jason N
Job Details:
06/06/2022
"Cc unit still filling with too much waterRan quick wash test, unit filling tub with water, overfilling. Checked voltage to pressure switch, good at 5.1vdc, pressure hose is clear. Unit needs ACU. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11322903 (Acu)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Chagrin Falls, OH 44022
Jason N
Job Details:
06/06/2022
"Cc unit making a loud noise during cycle. Ran diagnostics, no codes stored. Ran auto cycle. Clicking noise under unit from gearcase when in agitation. Checked under unit, found oil leaking from gearcase. Unit will need gearcase replaced. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
MAYTAG RANGE
Model MGR7662WS4
Near Solon, OH 44139
Brian M
Job Details:
06/06/2022
Cc unit not baking Ran test bake to 350No issue found with baking at this time
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Avon, OH 44011
Angel
Job Details:
06/03/2022
"Cc that unit is not making ice. Verified temperatures and ff section was at 39* and freezer at 5*. Ran diagnostics and tested the ice box fan and it was good ran a cycle for the ice maker and you can hear the motor running but wont cycle unit will need ice maker replaced. Ordering part.; ordrng 1 WR30X38005 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX ICEMAKER
Model E15lM60GPS
Near Painesville, OH 44077
Joe O
Job Details:
06/03/2022
"Cc: running continuously, ice thawing, ui not responsiveCustomer stated unit started flowing water continuously, the ui wouldnt allow selections, and the ice started to thaw. Stated he discontinued power to unit for a couple weeks, and when he re connected the unit started working, then eventually failed again. Started unit up. Ice mold not getting cold enough to make ice. Could not find tech sheet, or information on unit. Spoke with BJ. he couldnt get information on unit either, could not find parts. Stated we are going to have to walk away from unit due to not being able to service. Or get parts."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Windsor, OH 44099
Jason N
Job Details:
06/03/2022
"Cc unit leaked on first useCustomer stated on first use the unit flooded their kitchen. Pulled unit from cabinet space. Found that the installers did not connect drain hose to unit, was laying on floor behind unit. Corrected drain hose routing and connected to unit. Ran wash test and observed for leaks. No leaks present. Reinstalled unit. Operation test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Middlefield, OH 44062
Brian M
Job Details:
06/03/2022
Cc of vibration Found this concern to be normal operating functions
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Brooklyn, OH 44144
Manny
Job Details:
06/03/2022
"Cc the fz wont close all the way on the right side after the left slider was replaced, found right slide getting stuck when door is opening and would stay a bit out when closing the door causing it o have a gap on the gasket therefore creating condensation in the fz, Ordering right slide; ordrng 1 WP13055901 (slide)"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW1
Near Brooklyn, OH 44144
Manny
Job Details:
06/03/2022
"Cc unit making a loud noise, found a sheet of metal under the unit, has some wear from the motor rubbing on it, removed metal and ran diagnostics, unit making noise, removed rotor and gearcase leaking oil, unit will need gear case ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (slider) and 1 W10752283 (washplate)"
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Mentor, OH 44060
Corina B
Job Details:
06/03/2022
Replaced the panel. Scratch could of been caused by removing the cooktop to replace the manifold. Leveled the unit. Opt test ok
We serviced a
GE REFRIGERATOR
Model GFE26GMHFES
Near Strongsville, OH 44149
David R
Job Details:
06/03/2022
Wrong fan was sent out. Ordering FF fan. Office to go over repair price. Looks like the new FF fan being ordered is less price and may require a partial refund. ; ordrng 1 WR60X26866 (FF fan)
We serviced a
GE REFRIGERATOR
Model GNE29GMKGES
Near Madison, OH 44057
Dan H
Job Details:
06/03/2022
"Customer complaint that unit is not cooling properly, confirmed, found fresh food section evaporator fan not running, unit needs new fresh food section evaporator fan; ordrng 1 WR60X26866 (Ff ev fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEW1
Near Geneva, OH 44041
Dan H
Job Details:
06/03/2022
"Customer complaint that unit is working intermittently, confirmed, nothing is running, ice door is opening and closing, unit needs new control, customer does not want repair ; ordrng 1 WPW10310240 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Sheffield Lake, OH 44054
Angel
Job Details:
06/03/2022
Cc that unit will hum and not start. Confirmed unit will not start motor just humming. Took apart unit and found bird stuck in blower wheel removed bird tested unit. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRB25FKBL14
Near Chagrin Falls, OH 44023
Brian M
Job Details:
06/03/2022
Cc unit dripping Replaced icemaker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Chardon, OH 44024
Jason N
Job Details:
06/03/2022
"Cc unit not making iceNoticed ice box fan is not working, no airflow to ice maker/ice box section. Ran diagnostics, ice box thermistor test, thermistor reading 42 degrees, ran test 50 ice box fan test, fan did not turn on. Customer stated he already replaced the main control. Unit need ice box fan motor. ; ordrng 1 WR60X31997 (Ice box fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Eastlake, OH 44095
Joe O
Job Details:
06/03/2022
Installed freezer led. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Broadview Heights, OH 44147
Marie V
Job Details:
06/03/2022
"Cc that the unit will not turn on or try to cancel cycle and nothing happened, had to unplugged unit . diag found error code F0E5 off balance load, f2e1 ui stuck button. Deleted error codes and ran auto test . Asked cust to tell me which noise is. Is when agitating, is a normal noise. Explain cust that unit makes noises that are diffe but normal like the clutch when operate. Unit is working properly at this point. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC1
Near Geneva, OH 44041
Dan H
Job Details:
06/03/2022
"Customer complaint that unit shuts off mid cycle, confirmed, found door switch loose causing unit to shut off after a minute, unit needs new door switch ; ordrng 1 W11307535 (Door switch)"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Ashtabula, OH 44004
Dan H
Job Details:
06/03/2022
"Customer complaint that unit leaked during clean washer cycle and is not spinning properly, ran diagnostics no error codes found, ran test cycle, started clean washer cycle, no leaks found, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED6620HW2
Near Strongsville, OH 44136
David R
Job Details:
06/03/2022
"Cc unit is not staying on, will only run 1-2 mins then shut off. Tested power to dryer. L1-N 120, L2-N 30v, L1-L2 17v. Unit not getting proper voltage. Customer to contact electrician to check out outlet and breaker. Unit is good, Op Test Ok."
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ1
Near Strongsville, OH 44136
David R
Job Details:
06/03/2022
"Cc unit stopped mid cycle, some lights are dimly lit on UI but will not respond. UI not responding, will not enter diagnostics. Tested power to unit, 120v, but power is dropping and forth. Plugged unit up to a different outlet. Unit ran diagnostics, good. Unit is good but customer has to change outlet. Unit is good, Op Test Ok"
We serviced a
GE REFRIGERATOR
Model PZS22MSKEHSS
Near Solon, OH 44139
Jason N
Job Details:
06/03/2022
"Installed filter head manifold. Turned water back on to unit. Source valve in basement is dripping slowly, advised customer. Tested water dispense from unit, purged gallon of water. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM01
Near Cleveland, OH 44128
Jason N
Job Details:
06/03/2022
"Cc unit not cooling in ff sectionFound no airflow to ff section, freezer evaporator fan not running, checked power in to fan motor, good at 117v. Replaced fan motor using truck stock part. Airflow restored to both sections. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good. ; used 1 WP2315539 (MOTOR-EVAP) from stock"
We serviced a
MAYTAG DRYER
Model MGDB200VQ0
Near Willowick, OH 44095
Joe O
Job Details:
06/03/2022
"Cc: not heatingFound thermal fuse open. Needs thermal fuse; ordrng 1 WP3390719 (fuse-thrml), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Wickliffe, OH 44092
Joe O
Job Details:
06/03/2022
"Cc: not agitating, over fillingNo stored error codes. Found drain hose too far into stand pipe. Ran auto test. Unit filling, washing, draining and spinning. Ran normal cycle. Unit filling and agitating. Oils not duplicate issues. Unit functioning as designed. Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS5
Near Madison, OH 44057
Dan H
Job Details:
06/03/2022
"Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged in, evaporator fan is running, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor started, unit needs new start device , installed new start device, op test good ; used 1 8201786 (STARTER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ04
Near Painesville, OH 44077
Dan H
Job Details:
06/03/2022
"Customer complaint that unit has a kink, found new kink in hose since supply line was installed, unit needs new filter head; ordrng 1 W11346623 (Filter head)"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near North Royalton, OH 44133
David R
Job Details:
06/03/2022
Replaced bake element. Tested bake at 350* good. Op Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Willoughby Hills, OH 44092
Joe O
Job Details:
06/03/2022
"Cc: not cooling, not making iceFound temps in freezer at 44 and 65 in ff section. Found evap completely frosted over. Found element open. Needs heating elementElement shows out of stock. Office to reschedule ; ordrng 1 W11546981 (Defrost heater)"
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTVY3
Near Richmond Heights, OH 44143
Joe O
Job Details:
06/03/2022
Cc: rack piece fell outFound lower rack piece adjustable holder fell out. Placed rack/holder back in. Advised customer how to re install and adjust. Op test ok
We serviced a
GE REFRIGERATOR
Model GTE16DTHMRWW
Near Cleveland Heights, OH 44118
Joe O
Job Details:
06/03/2022
"Cc: noiseFound noise coming from evap fan. Needs evap fan motor and blade. ; ordrng 1 WR60X10204 (blade,evap fan asm) and 1 WR60X31522 (Evaporator fan motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Painesville, OH 44077
Dan H
Job Details:
06/03/2022
"Customer complaint that upper rack spray arm fell off, confirmed, unit needs new upper spray arm, heater box was damaged, heater is missing nut, need to reorder heater; ordrng 1 W11545334 (Spray arm) and 1 W11537778 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6600BWD
Near Cleveland, OH 44120
Jason N
Job Details:
06/03/2022
"Cc unit making loud noiseRan dryer test, found squealing and clunking noise from pulley or roller. Pulled front panel, found belt idler pulley seized to shaft. Replaced pulley and belt using truck stock repair kit. Reran dryer op test for several minutes, no additional abnormal sounds heard. Op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL STACK W/D
Model WHD560CHW2
Near Cleveland, OH 44113
Corina B
Job Details:
06/03/2022
CC that the stem is broken. Confirmed. Will need a new pump. ; ordrng 1 W11551760 (Pump)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, OH 44105
Jason N
Job Details:
06/03/2022
"Cc unit not turning onRan entitlement for purchase date, under 1 yr. Checked power in to unit, good at 243v L to L and 123 from L to N. Found black L wire burnt and melted on terminal block. Replaced power cord and terminal block using truck stock parts. Ran dryer op test, good tumble and heat. Op test good. ; used 1 8171385RC (3 PRONG RANGE CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HS01
Near Independence, OH 44131
David R
Job Details:
06/03/2022
"Replaced plate cover and mag. Tested. Good, items heating up. Test time. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Avon Lake, OH 44012
Angel
Job Details:
06/03/2022
"Replaced Orion board, main control and ui. Opt test no good unit still having same issue opened door and noticed that the panel on the side of door is completely dead explained to customer that if i check the board it will get dinged in the bottom and she said it didnt matter because she wanted to know if the board had a loose wire or something took it out and nothing. Called BJ and explained issue and stated that we were going to have to replace board explained to customer and they stated that they were going to call whirlpool to see what they can do for them. Customer will call back with info from whirlpool.?
We serviced a
MAYTAG STACK W/D
Model MGT3800XW1
Near Westlake, OH 44145
Angel
Job Details:
06/03/2022
Cc that unit was not spinning. Turned on unit and it was spinning and heating as should couldnt get unit to duplicate issue but pulley started squealing so i replaced pulley and lubricated all components tested unit and it was still spinning and heating perfectly. Recommended customer that if it happens again try to spin basket by hand and start it if runs the motor will need to be replaced. Opt test ok.; used 1 279640 (PULLEY-IDR) from stock
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Garrettsville, OH 44231
Brian M
Job Details:
06/03/2022
Installed doors
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS
Near Streetsboro, OH 44241
Brian M
Job Details:
06/03/2022
Cc unit not baking Outlet is not grounded Advised to get outlet grounded but also found regulator safety switch missing ; ordrng 1 W11346659 (Regulator)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Cleveland Heights, OH 44106
Manny
Job Details:
06/03/2022
"Cc that unit gives error code when she select fresh vegetables setting, verified and got f4e4, replaced moisture sensor, tested unit and everything is working properly until the fresh vegetables is selected got same code, unit will need a main control. Part showing out of stock, office to contact customer for next service appointment.; ordrng 1 W11342846 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Bay Village, OH 44140
Angel
Job Details:
06/03/2022
Cc that unit is not cooling properly. Verified temps and freezer is at 43* and ff section at 65* looked in back of freezer panel and it was all frosted up steamed out all frost and verified wiring heater and thermistor found that the thermistor was set in the wrong spot and was cracked as well also found heater wire came off the connector reinstalled heater wire made sure it was properly connected and replaced thermistor. Opt test ok.; used 1 WPW10384183 (THERMISTOR) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Aurora, OH 44202
Brian M
Job Details:
06/03/2022
Cc unit not washing Found sump assembly not plugged in Plugged in ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Bedford, OH 44146
Marie V
Job Details:
06/03/2022
"Cc that the right hand side door squeaks and the left hand side door makes a clunky noise. Confirmed. Right hand side door did not had any grease. And left hand side door will need cam door, bracket and cover wire.; ordrng 1 WPW10257206 (Cam door) and 1 W11293380 (Bracket) and 1 WPW10632062 (Cover-wire)"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Rocky River, OH 44116
Angel
Job Details:
06/03/2022
Cc that unit just keeps beeping. Confirmed unit just keeps beeping has an F2E1 error code stuck key pulled unit out a bit to see if it had a loose connection but everything was good unit will need control panel replaced. Part is under the 5 year warranty verified with BJ and said its still under warranty took picture of POP. Ordering part.; ordrng 1 W11087449 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Solon, OH 44139
Brian M
Job Details:
06/03/2022
Called whirlpool for suggestions Tried to push tubing insideThey advised that if its not able to be snaked or opened then its non repairable
We serviced a
GE WASHER
Model GTWN4250D1WS
Near Painesville, OH 44077
Dan H
Job Details:
06/03/2022
"Customer complaint that unit is not spinning or draining properly, ran drain and spin cycle, drain pump is working, unit spun, loud clunking noise in transmission, found led on motor inverter board not flashing, unit needs new motor and transmission, customer does not want repair ; ordrng 1 WH38X10019 (Transmission) and 1 WH20X10094 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Lyndhurst, OH 44124
Manny
Job Details:
06/03/2022
"Cc unit leaking in the ff, found evap drip tray cover in ice, steamed evap (22 mins) make sure drain tube was cleared, went to put evap cover on and noticed that the heater is not clipped on drip tray, and not close enough to the tray, clipped heater back on tray, now heater really close to drain port, opt test ok!"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lakewood, OH 44107
Angel
Job Details:
06/03/2022
Cc that unit will not turn on. Confirmed tried turning on unit but will not checked power to unit and has 120vac coming in to the control board but the control boards led is not on will need control board replaced. Could not get picture of mod since the door is locked and wont unlock. Office to reschedule part out of stock; ordrng 1 W11419171 (Control board)
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Chagrin Falls, OH 44023
Brian M
Job Details:
06/03/2022
Installed stator Ran test cycle Could not duplicate a leak
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near East Cleveland, OH 44118
Joe O
Job Details:
06/03/2022
"Cc: door not closing properly, not dryingFound front panel bent, not allowing door to close completely. Found unit continuously heating. Element shorted to ground. Needs panel and elementParts out of stock. Office to reschedule; ordrng 1 W11402953 (Panel) and 1 WP3387747 (element)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Cleveland, OH 44143
Joe O
Job Details:
06/03/2022
"Installed slides, and gasket. Op test ok"
We serviced a
CROSLEY WASHER
Model CAW45125LW0
Near Cleveland, OH 44106
Corina B
Job Details:
06/03/2022
CC that the unit does not spin. Ran a calibration. And an auto test. Started the unit on a normal cycle with clothes. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Parma, OH 44134
David R
Job Details:
06/03/2022
"Cc unit is intermittently not cooling or over cooling FF, some liquidsin FF is freezing, one point frost was building up in Freezer. Right now temps are good, FF reading 39* and FF reading 1-2*. Good frost pattern on evap. Ordering control and thermistors. ; ordrng 1 W11357371 (Control) and 2 WPW10384183 (Thermistor)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5200SQ0
Near Cleveland, OH 44102
Angel
Job Details:
06/03/2022
Cc that unit will not wash or agitate. Ran unit it started filling but would not do anything and it would not drain took apart unit and made sure the motor coupling was good and it was so i took of drain pump and found a sock stock on the drain port removed tested unit and it started washing spinning and draining as should. Opt test ok.
We serviced a
JENN-AIR ICE MAKER
Model JIM158XYCX0
Near Cleveland, OH 44122
Brian M
Job Details:
06/03/2022
Cc unit not making ice and over filling Found drain hose kinked Fixed hose Ran test cycle unit is functioning correctly Advised on filter replacement
We serviced a
GE DISHWASHER
Model PDP715SYN0FS
Near Chardon, OH 44024
Jason N
Job Details:
06/03/2022
"Cc unit not washing dishes well and not drying at the end of the cycleRan diagnostics functionality tests, turned heater on, heater element is not heating. Checked continuity of element at control connector. Element is reading open. Unit needs heater element replaced. ; ordrng 1 WD05X30299 (Heater element)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Mayfield Heights, OH 44143
Manny
Job Details:
06/03/2022
"Replaced motor but fill tube is frozen again, found a kinked on the fill tube, customer stated that a different company was here a while ago and they used a blow dryer on the fill tube, fill tube looks good but customer wants it replaced, fill tube heater broke when I was disassembling the icebox ordering heater on us; ordrng 1 W10815476 (tube-water) and 1 W11087201 (heater)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2655PF4
Near Mentor, OH 44060
Dan H
Job Details:
06/03/2022
"Installed new ice maker , op test good"
We serviced a
GE DRYER
Model GUD27ESSJ1WW
Near Chardon, OH 44024
Jason N
Job Details:
06/03/2022
"Cc unit drum catching clothes and leaving marks on clothesFound upper bearing plate wore away, no bearings or felt seal left. Drum is now riding on metal front panel. Unit will need upper bearing plate, bearings, felt seals, and front panel due to damage from drum contact. Customer declined repair at this time, estimate only. ; ordrng 1 WE03X25079 (Top bearing) and 1 WE09X20441 (Felt seal) and 1 WE20M472 (Panel) and 2 WE3M52 (Bearing slide)s"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Warrensville Heights, OH 44128
Corina B
Job Details:
06/03/2022
"CC That the unit is not heating. Confirmed. Checked the vent outside clear. Customer has a foil and plastyle vent advised customer to replace with a semi rigid or rigid vent. To picture. Checked terminal block l1-n 0 volts, l2 -n 120 volts l1-l2 90 volts. Will need an electrician. Opt test ok"
We serviced a
GE RANGE
Model ZDP366NP3SS
Near Beachwood, OH 44122
Brian M
Job Details:
06/03/2022
Can not lift unit out of position all 4 legs are down and I can not reach the rears to get it to roll Needs x2 techs to lift and move forward ; schdld next appmnt for 6/8 WED !
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE01
Near University Heights, OH 44118
Brian M
Job Details:
06/03/2022
Cc of leak Found leak coming from drain tube on evap Unit was covered in foam needs cleaned out, Cleaned drain as best as I could not sure if I got it all the way
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Chagrin Falls, OH 44023
Manny
Job Details:
06/03/2022
Replaced control ran diagnostics cycle and calibration opt test ok.
We serviced a
SAMSUNG DRYER
Model DV42H5200EWA3
Near Kirtland, OH 44094
Joe O
Job Details:
06/03/2022
"Cc: not heatingFound element open. Needs heating element; ordrng 1 DC97-14486A (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mentor, OH 44060
Corina B
Job Details:
06/03/2022
"CC that the unit stopped working. Checked the fuses and heater, good. Plugged unit in let run for 10 minutes cycling properly. Opt test ok"
We serviced a
GE REFRIGERATOR
Model GBSC0HCXCRWW
Near Geneva, OH 44041
Jason N
Job Details:
06/03/2022
Installed bimetal and defrost heater. Steamed evaporator clear. Op test good.
We serviced a
GE REFRIGERATOR
Model GSHL6PHXBELS
Near Eastlake, OH 44095
Dan H
Job Details:
06/03/2022
"Cleared evaporator, Installed new defrost thermostat and heater, op test good"
We serviced a
MAYTAG DRYER
Model MGD6630HC3
Near Chesterland, OH 44026
Brian M
Job Details:
06/03/2022
Installed Sensor Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG97US6HS00
Near North Ridgeville, OH 44039
David R
Job Details:
06/03/2022
"Cc unit all burners will spark at once. Normal operation, all on same spark harness. Customer never had a gas unit. All functions are good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Maple Heights, OH 44137
Marie V
Job Details:
06/03/2022
Confirmed warranty with BJ. Cc that the fresh food is not cooling and freezer is too cold. Confirmed. Took temps fresh food is 50* and freezer -3*. Found air duct going to fresh food full of frost. And one side on freezer liner had a gap. Filled up gap and removed all ice in the duct. Advice cust to allow unit 24 hours for fresh food to reach normal temps. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44125
Marie V
Job Details:
06/03/2022
"Cc that the Icemaker is off, not connected so the freezer door was not closing, causing condensation inside, also that no water comes in. Confirmed,no water coming in. Found that the connection was too tight and was not allowing water to go trough the lines. Corrected issue. Tried to cycle ice maker, failed. Getting 120V. Also full frost pattern on evaporator. Unit will need ice maker. Office will contact once they have eta on the part.; ordrng 1 W11542654 (Ice maker)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Brook Park, OH 44142
Gabriel P
Job Details:
06/03/2022
"Replace heater,opt test ok"