We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Solon, OH 44139
Corina B
Job Details: 05/02/2022
Replaced the led light. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS
Near Cleveland, OH 44109
Marie V
Job Details: 05/02/2022
Replaced freezer fan. Advice cust to allow w4 hours for unit to reach normal temps. Also explain that if fan is not running the ice maker will take a a lot longer to produce ice or none. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Cleveland, OH 44109
Marie V
Job Details: 05/02/2022
Cc that the ice maker is making a grinding noise when cycling. Confirmed. Unit will need new ice maker. Office will contact once they have eta on the part.; ordrng 1 W11556926 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Grafton, OH 44044
Marie V
Job Details: 05/02/2022
Defrosted ice on evaporator. Replaced thermistor with harness. Set temps back to recommended. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Westlake, OH 44145
Gabriel P
Job Details: 05/02/2022
"Found a leaking coming from the back of unit found a crack tub,ordering ; ordrng 1 W11409866 (Tub)"
We serviced a
MAYTAG WASHER
Model MVWX700XL2
Near Painesville, OH 44077
Joe O
Job Details: 05/02/2022
"Cc: not spinning properlyFound error codes f7e5(shifter fault). Ran manual spin, agitate. Found shifter clicking. Unit is shifting. Found bearings excessively loud. Needs actuator and gear case.Customer does not want to repair at this time ; ordrng 1 W11454372 (Gearcase) and 1 WPW10006355 (actuator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBS277SBL00
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/02/2022
"Found lower broil glowing orange but upper not working it has burning spot,ordering upper broil ; ordrng 1 WP9760774 (Broil), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE DUEL FUEL
Model KDRS505XSS03
Near Parma, OH 44134
Gabriel P
Job Details: 05/02/2022
Replace latch opt test ok
We serviced a
KITCHENAID COOKTOP ELE
Model KICU509XSS00
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 05/02/2022
"Replace module,opt test ok ; used 1 W10138793 (FUSE, MICROWAVE) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Elyria, OH 44035
Marie V
Job Details: 05/02/2022
"Replaced capacitor, tested unit. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rocky River, OH 44116
Marie V
Job Details: 04/29/2022
"Replaced seals and heater,. Tested unit. No leaks. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model LSB6200KQ1
Near Rocky River, OH 44116
Gabriel P
Job Details: 04/29/2022
Replace latch opt test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Euclid, OH 44123
Jason N
Job Details: 04/29/2022
Installed washplate. Ran auto test and calibration. Op test good.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44128
Jason N
Job Details: 04/29/2022
"Cc unit not startingChecked all thermals, all checked good. Ran dryer op test, found motor only buzzing, able to kickstart motor by hand pushing drum. Motor is weak, will need replaced. Advised customer that dryer receptacle is falling apart and terminals are loose inside case, recommend to have an electrician look at. ; ordrng 1 279827 (Motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS27QAAL10
Near Cleveland Heights, OH 44112
Corina B
Job Details: 04/29/2022
CC that there is water leaking on the floor and the lightbulb is stuck. Confirmed. Replaced the waterline from t/s and removed the lightbulb. Opt test ok
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Lakewood, OH 44107
Corina B
Job Details: 04/29/2022
CC that the front left burner does not light and there is a poof sound in the oven when turning on. Confirmed. Found debris in the burner head. Advised cust the oven sound is normal due to having a spark igniter. Replaced the head. Opt test ok
We serviced a
WHILRPOOL DISHWASHER
Model WDT730PAHZ0
Near Bedford, OH 44146
Manny
Job Details: 04/29/2022
"Ran diagnostics and no error codes found, ran test cycle and unit didnt drain, found garbage disposal plug, removed plug unit draining properly. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near Shaker Heights, OH 44122
Manny
Job Details: 04/29/2022
"Cc unit making a noise, ran diagnostics found code F7E5 and F7E6, cleared codes and ran test cycle, cycle finished without any issues or error codes, asked customer for 4 large towels and ran normal cycle with the towels, got them soaked and switched to drain and spin, unit finished spin cycle without any issues or noise, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDI01FLSS6
Near Cleveland, OH 44113
Gabriel P
Job Details: 04/29/2022
Customer gave 20 minutes cause he had to leave for hair appointment did not had all time for diagnostic but seal was torn and the screws that hold inner panel some were missing ordering two of then plus he wanted me to order him a latch he paid in full ; ordrng 1 W11196317 (Seal) and 2 WPW10348409 (Screw)s and 1 8193830 (Latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW04
Near Cleveland, OH 44113
Gabriel P
Job Details: 04/29/2022
"Replace filter housing,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS04
Near Lakewood, OH 44107
Corina B
Job Details: 04/29/2022
"CC that there is food freezing in the ff section and frost ice on the freezer. Checked temp in Fz 5-10* ff 36-42. Advised cust to lower the top shelves for proper air flow. Checked the freezer gasket, good. Used Vaseline around the gaskets. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Cleveland, OH 44128
Jason N
Job Details: 04/29/2022
"Cc unit front burner not working Customer showed pop Confirmed RF burner not sparking/igniting. Checked wiring from spark module, found spark harness wire to RH burner head was disconnected from module. Plugged in and retested burner. Good spark and ignition. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Beachwood, OH 44122
Manny
Job Details: 04/29/2022
"Cc unit not running at all not lights on, verified and unit is dead went to measure voltage at the outlet underneath the sink and found the outlet damaged and cant hear it arching as I unplugged the dishwasher, plugged unit in a different outlet and unit is operational, advise customer to have an electrician replaced the outlet. Opt test ok unit under warranty per delivery date on pop see attachments."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Warrensville Heights, OH 44128
Jason N
Job Details: 04/29/2022
"Cc unit it not making ice and freezer not cold enoughFound unit cooling properly, but no airflow in freezer section. Checked power to evaporator fan motor, good at 122v. Unit needs fan motor. Replaced using truck stock part. Airflow restored to unit. Advised customer allow up to 24 hours for unit to resume ice production. Op test good.; used 1 WP2315539 (MOTOR-EVAP) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lakewood, OH 44107
Corina B
Job Details: 04/29/2022
CC that the unit is not washing and making noise. Confirmed. Found the shifter jumped the cam. Replaced the shifter from t/s. Opt test ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG STACK W/D
Model LSE7806ACE
Near Cleveland, OH 44106
Gabriel P
Job Details: 04/29/2022
"Replace door switches,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Garfield Heights, OH 44125
Gabriel P
Job Details: 04/29/2022
"Replace all parts,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4985EW0
Near Cleveland, OH 44135
Gabriel P
Job Details: 04/29/2022
"Took unit a part did not found anything inside but Found back panel damage bent causing vibration sound,ordering ; ordrng 1 W10539962 (Back panel)"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Pepper Pike, OH 44124
Manny
Job Details: 04/29/2022
"Found codes F6E1 for No communication from the HMI detected by ACU. And F6E3 for No communication from the MCU detected by the ACU. Measure voltage from J19-1 to J19-4 and got 7.8VDC supposed to be 12.7VDC and from J19-2 to J19-4 I have 9VDC and its supposed to be 5VDC, unit will need main control and control panel. Advise customer to contact wpl and see if the get a concession for the repair.; ordrng 1 W11316623 (console) and 1 W11322901 (cntrl-elec)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE05
Near Bedford Heights, OH 44146
Jason N
Job Details: 04/29/2022
"Cc unit self fell down and sometimes stuff is freezing in ff section Reset mid-shelf into track. Customer stated sometimes things freeze on the top shelf in the back. Advised customer about product placement, avoid placing product near vent opening. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 04/29/2022
Replace right door opt test ok
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Cleveland, OH 44139
Jason N
Job Details: 04/29/2022
Installed drum and motor pulley. Ran dryer op test. No abnormal sound or movement within drum. Op test good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VBO
Near East Cleveland, OH 44118
Manny
Job Details: 04/29/2022
"Cc unit not cooling properly in the RC, found freezer packed with food and door not sealing all the way, quoted customer for service and labor for steaming the evap, she said she will unplugged it let it thawed out and if it happens again then shell call us to steam it out, advise her no to load the freezer with so much food."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 04/29/2022
When arrive bin was full of ice but it was not dispensing replace harness and it work opt test ok
We serviced a
MAYTAG RANGE
Model MER6600FZ3
Near Chardon, OH 44024
Jason N
Job Details: 04/29/2022
"Cc unit RF burner not workingReplaced burner and infinite switch using customer supplied parts. Tested burner operation, element heating up properly and cycling. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Chagrin Falls, OH 44022
Brian M
Job Details: 04/29/2022
"Cc unit not washing Found sump just humming Needs sump assembly ; ordrng 1 W10805015 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GTW460ASJ5WW
Near Avon, OH 44011
Angel
Job Details: 04/29/2022
"Cc that unit was making loud noise. Verified and unit need gear case replaced looked underneath and had oil leaking which got all over motor pulley and belt. Gave customer estimate and stated they will just buy a new unit. Charged service call; ordrng 1 WH38X27335 (Gearcase) and 1 WH49X25376 (Motor) and 1 WH01X24697 (Belt) and 1 WH03X32097 (Pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WOD51EC0HS02
Near Painesville, OH 44077
Joe O
Job Details: 04/29/2022
Cc: not heatingFound no stored error codes. Found unit only receiving 120v. Cycled power. Unit still only receiving 120v. Found fuses are good. Need electrician.
We serviced a
GE REFRIGERATOR
Model GTE16DTHMRWW
Near Geneva, OH 44041
Dan H
Job Details: 04/29/2022
"Customer complaint that unit is leaking from back of fridge by ice maker fill tube, confirmed, unit is missing gasket and grommet is popping out, unit needs new grommet and gasket; ordrng 1 WR02X10967 (Grommet), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GFE28HMHEES
Near Ashtabula, OH 44004
Dan H
Job Details: 04/29/2022
"Customer complaint that mullion is not opening or closing, found mullion missing closer, unable to adjust door at hinge, Adjuster is jammed, unit needs new hinge; ordrng 1 WR13X10982 (Hinge), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Ashtabula, OH 44004
Dan H
Job Details: 04/29/2022
"Customer complaint that unit is not making ice, fresh food section temperature at 37 degrees, freezer section temperature at-10 degrees, found ice maker turned off, turned ice maker on, ice maker cycled and filled, unit is operating as designed"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ00
Near Westlake, OH 44145
Angel
Job Details: 04/29/2022
Cc that light wont shut off. Confirmed replaced control board tested unit. Opt test ok. Recommended customer not to use as a night light because they could have same issue again.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV01
Near Painesville, OH 44077
Joe O
Job Details: 04/29/2022
"Cc: intermittently shutting off, and auto adjusting tempsCustomer stated the unit will shut off intermittently, or adjust the temps by its self. Found temps in unit at 39 in ff section, freezer at 2. Unit is receiving proper power. Needs control. Installed control. Programmed. Unit is cooling, and running. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
MAYTAG WASHER
Model MHW7100DC0
Near Painesville, OH 44077
Joe O
Job Details: 04/29/2022
"Cc: leaking from front into pedestal, door not closing properly, squealing during spinFound unit not sealing completely around door. Adjusted bellow. Ran auto test. No leaks. No squeaking in spin heard. Op test ok"
We serviced a
AMANA RANGE
Model AER6303MFS5
Near Geneva, OH 44041
Dan H
Job Details: 04/29/2022
"Customer complaint that oven is not working, control is blank, cooktop is working, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR30IGX00
Near Cleveland, OH 44111
Angel
Job Details: 04/29/2022
Cc that unit is not cooling. Confirmed unit is not running at all no fans or nothing just lights. Ran diagnostics and everything run in diagnostics but not out of diagnostics. Called BJ because i was thinking of replacing control board and stated to replaced control board and power supply board. Ordering parts office to reschedule because main control board is out of stock.; ordrng 1 W11306696 (Control) and 1 WPW10624574 (Power supply)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Rocky River, OH 44116
Marie V
Job Details: 04/29/2022
Ccthat the left door is not closing. Confirmed. Found screw at the top hinge was almost all the way off. Added lock tite to screw and put it back on. Called tech line. Told me that put lock tite on screw and to monitor and give the cust the file number.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/29/2022
Installed agitator OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH01
Near Rock Creek, OH 44084
Dan H
Job Details: 04/29/2022
"Recovered refrigerant, installed fresh food section evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890131 (Lokring), 1 W10890121 (Lokring), 1 Tjaf1200 (Lokring), and 1 W10891057 (Lokring) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Solon, OH 44139
Brian M
Job Details: 04/29/2022
Cc noise and washabilty Noise coming from hoses bouncing off wall And nothing found mechanically wrong with unit functioning as design
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44144
Angel
Job Details: 04/29/2022
Cc that unit is not washing there clothes. Confirmed ran diagnostics and tried doing a agitation and it was not agitating looked underneath and shifter was out of place replaced shifter with service pointer part# for shifter and ran a calibration and auto test. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Chardon, OH 44024
Joe O
Job Details: 04/29/2022
"Cc: leaking, not spinning outFound error codes f0e2(over suds) f5e3(unlock failure). Found bellow ripped. Unit draining, unit tumbling. Could not find any other leaks. And unit is spinning. Needs bellow; ordrng 1 W11314648 (bellow)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Painesville, OH 44077
Dan H
Job Details: 04/29/2022
"Customer complaint that that unit is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature at 0 degrees, fresh food section thermistor is reading 12k ohms which is approximately 20 degrees, unit needs new fresh food section thermistor, installed new fresh food section thermistor, op test good ; used 1 W10316760 (Thermistor) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Aurora, OH 44202
Brian M
Job Details: 04/29/2022
Cc unit wont agitate Found actuator broken Replaced using truck stock OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
KENMORE DRYER
Model 110.6510231
Near Chesterland, OH 44026
Joe O
Job Details: 04/29/2022
Cc: squeakingFound idler pulley and belt worn. Needs dryer repair kit. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Installed dryer repair kit. Ran test cycle. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
JENN-AIR MICROWAVE
Model JMD2124WS
Near Lakewood, OH 44107
Corina B
Job Details: 04/29/2022
"CC that the unit is dead. Confirmed. Checked outlet, good. Checked the inline fuse, good. Checked the power at the board, 120 volts. Checked power at the fuses, 120 volts. Will need a main control and ui. Cust does not want to repair. ; ordrng 1 WPW10278026 (Control) and 1 WPW10775418 (Cintrol), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Aurora, OH 44202
Brian M
Job Details: 04/29/2022
Installed spray arm OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lakewood, OH 44107
Angel
Job Details: 04/29/2022
Replaced wash pump tested unit. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Chesterland, OH 44026
Joe O
Job Details: 04/29/2022
Installed harness. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Timberlake, OH 44095
Dan H
Job Details: 04/29/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Mentor, OH 44060
Dan H
Job Details: 04/29/2022
"Customer complaint of squealing noise, confirmed, found gearoil leaking from gearcase onto pulley and belt, wash plate is seized, unit needs new gearcase, cam kit, belt, and wash plate ; ordrng 1 W10752283 (Wash plate) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam kit) and 1 W11239857 (Belt)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Cleveland, OH 44128
Corina B
Job Details: 04/29/2022
"CC that the clothes are wet at the end of a cycle and to use he detergent. Ran diag. F0e2 Oversuds, f7e7 Motor unable to reach target RPM. Ran a calibration. Started a rinse and spin with towels. The unit will keep adding water to spin the clothes out. The load is balanced. Will need a new control. . Advised cust to use 1-2 tablespoons of he detergent.; ordrng 1 W11543994 (Control)"
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Madison, OH 44057
Dan H
Job Details: 04/29/2022
"Customer complaint that unit is not starting, confirmed, no buttons on user interface working, diagnostic led is solid lit again, unit needs new user interface, customer does not want repair ; ordrng 1 WD21X23462 (User interface), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model LAT9704AAE
Near Lyndhurst, OH 44124
Corina B
Job Details: 04/29/2022
Replaced the timer. Started a cycle. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44109
Marie V
Job Details: 04/29/2022
"Took POP. And ran entitlement. Cc that the unit is not washing clothes and making banging noise on the pipes. Rand Ian, no error codes. Found shifter off place. Replaced from T/S. Ran auto test and calibration. Told cust to replace silver hoses or to have a plumber Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT312CZJW00
Near Garrettsville, OH 44231
Brian M
Job Details: 04/29/2022
Cc no cool Found light frost pattern on evap Will need evap and compressorOffice to schedule ; ordrng 1 W11368877 (Evap) and 1 W11370578 (Compressor)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Brecksville, OH 44141
Marie V
Job Details: 04/29/2022
"Cc that the unit is beeping and has an error on display. Confirmed. Unit was leaking, found water at the float switch. Removed door and started a cycle. I was able to see that the unit has been leaking from dispenser area and fan area. ; ordrng 1 W11412300 (Dispenser) and 1 W11414073 (Vent) and 1 W11545539 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Strongsville, OH 44136
Marie V
Job Details: 04/29/2022
"Cc that the unit is not cooling. Confirmed. Took temps 70* on both sections. Compressor, it super hot. Drawing 10amps, unit will need new compressor. Also verify evaporator. Unit has sealed system repair covered also labor. ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Drier uv)"
We serviced a
WHIRLPOOL RANGE
Model WEGA25H0HZ0
Near Mentor, OH 44060
Joe O
Job Details: 04/29/2022
Installed control. Tested. Op test ok
We serviced a
MAYTAG RANGE
Model MER6555AAB
Near Avon Lake, OH 44012
Angel
Job Details: 04/29/2022
"Cc that the bake button if you press it right on the bake it wont start only if you hit it by the E on the bake it will work. I explained to the customer that its working fine even if you press it just a little of the bake button but if she wanted i could order the control. Gave customer estimate and stated she will leave like that for now if anything she will call back explained to her that she has 30 days fir the service call. Opt test ok.; ordrng 1 W10769079 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Middlefield, OH 44062
Brian M
Job Details: 04/29/2022
"Cc unit not cooling Found ice ball on cap tube and unit only temping at 35 in freezer Advised on sealed system leak and recommended compressor and evap replacement,; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near Orwell, OH 44076
Brian M
Job Details: 04/29/2022
Cc unit not cooling Found unit unplugged in a cold camper Advised on outside temps and to let cool for at least 72 hours once camper is heated Advised to watch
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Columbia Station, OH 44028
Marie V
Job Details: 04/29/2022
"Replaced clutch , stator,rotor, slider, agitator and gearcase. Ran calibration and auto test. Op test ok will return harness and control"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Elyria, OH 44035
Gabriel P
Job Details: 04/29/2022
When arrive temp on fridge was 31 to 37 degrees on fridge and 8 degrees on freezer but no food in it to check temp Found a block of ice behind fan causing fan to grind steam block also before did that found evaporator on a good frost pattern show mom son also this unit has extra one year warranty from rental center
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44135
Manny
Job Details: 04/29/2022
"Cc tub detached from unit, ran diagnostics and found code F0E5 for off balance load, unit is working as designed, advise customer to distribute the clothes evenly around the basket. Customer stated that the unit is broken because the tub ring should be attached to the top cover, I explained that thats impossible because the tub is suspended by 4 suspension rods one on each corne. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Middlefield, OH 44062
Jason N
Job Details: 04/29/2022
Installed main control. Op test no good. Buzzing noise still present. Unplugged various components to see if noise ceases. No change in noise. Sounds like it could possibly be coming from separate motor relay module. Ordering relay.; schdld next appmnt for 5/3 TUE !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austinburg, OH 44010
Brian M
Job Details: 04/29/2022
Cc no ice Found e5 error And ice box fan surging Needs icemaker and fan ; ordrng 1 W11483245 (Icemaker) and 1 W10846539 (evaporator fan blade)
We serviced a
MAYTAG DRYER
Model MDG2300BWW
Near Lorain, OH 44052
Angel
Job Details: 04/29/2022
Cc that unit was not spinning. Confirmed unit was not spinning opened up unit and found the belt had broken found one in the truck same size replaced tested unit and functioning as should now. Opt test ok.; ordrng 1 WP33002535 (Belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Painesville, OH 44077
Joe O
Job Details: 04/29/2022
"Cc: not cooling ff sectionFound found ff temps at 53 degrees, freezer at -4 degrees. ff thermistor reading out of range(14.8k ohms) freezer at (25.7k ohms). Called whirlpool tech line spoke with Joel. He asked which thermistor was installed. Stated incorrect thermistor was used. Stated they was having issues with parts substituting to incorrect parts. Ordering correct part; ordrng 1 W10316760 (thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Elyria, OH 44035
Marie V
Job Details: 04/29/2022
"Cc that the unit is not cooling and that every few min makes a buzzing noise. Confirmed. Took temps 65* on both sections. Noise comes from compressor, drawing 8.89amps. Unit will need new compressor. Office will contact once they have eta on the part.; ordrng 1 W10843121 (Drier) and 1 W11370574 (Compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Seven Hills, OH 44131
Manny
Job Details: 04/29/2022
"Replaced and programmed control, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Willoughby, OH 44094
Jason N
Job Details: 04/29/2022
Cc unit top rack wheel brokenFound left side rack adjuster wheel broken off bracket. Replaced upper rack adjusters using customer supplied pre Id part. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Willoughby Hills, OH 44094
Jason N
Job Details: 04/29/2022
"Cc unit not cycling properly Ran diagnostics, found code 9-2 for drain motor electrical problem, 9-1 for drain problem and 8-4 for overfill. Ran wash test, then cancel drain. Found unit is draining it slowly. Checked drain hose at disposer connection. Slow flow from drain hose. Pulled unit, found drain hose kinked at rubber elbow connection to unit, drain hose routed incorrectly. Correct drain hose installation. Reran wash test and drain test. Unit draining out properly. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Mentor, OH 44060
Joe O
Job Details: 04/29/2022
"Cc: grinding/buzzing noiseFound no stored error codes. Ran auto test. Ran rinse and spin, ran drain and spin. Could not duplicate issue. Op test ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS5A
Near Willoughby Hills, OH 44092
Corina B
Job Details: 04/29/2022
"CC that the unit is not starting. Confirmed. When pressing start it flashes. Checked the latch, open in both positions. Will need a new latch; ordrng 1 5304525218 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 04/29/2022
Installed doorsOP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Painesville, OH 44077
Joe O
Job Details: 04/29/2022
Cc: not dispensing iceFound ice clumped in bin. Broke up ice. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Madison, OH 44057
Dan H
Job Details: 04/29/2022
"Installed new drain pump, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near North Olmsted, OH 44070
Angel
Job Details: 04/29/2022
"Cc that unit got delivered on Tuesday and the delivery employees damaged the unit. Confirmed the freezer handle was scratched up also the pantry door was damaged as well all the handles were loose i retightened them for the customer and also the bins on the ff section left door have a stainless strip and it was coming off as well. Ordering pantry door, freezer handle and bins. Could not set a date to return because of pantry door explained to customer that it could take 6 to 8 weeks or more for door to arrive office will let them know on update for door. ; ordrng 1 W11045125 (Freezer handle) and 3 WPW10355264 (Bins)s and 1 W11435354 (Door)"
We serviced a
MAYTAG DRYER
Model MGD6200KW1
Near Westlake, OH 44145
Marie V
Job Details: 04/29/2022
"Cc that they were using unit and it had a burning smell, they shut it off and verify lint it was clear and vent in the back. When arrived verify vent. Unit still have the foil vent, it was pinched. Advice cust to replace that vent, is a fire hazard, need to install flexible metal or rigid metal vent. Also took unit apart and took pics, all wires and connections are good, control panel removed and everything is connected and no wires burned. Explain cust that this gas dryer has the vent in the back pinched and that causes the gas to come inside instead of outside throughout the vent. Unit is working as designed. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC0
Near Avon, OH 44011
Marie V
Job Details: 04/28/2022
Cust stated that the tech was trying to get of the lid of and it was shaking it really hard and then he used a screw driver to prime the lid up all the way around the front and the sides. Took pics of damaged. Told cust office will contact. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Painesville, OH 44077
Joe O
Job Details: 04/28/2022
Installed thermistor. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon, OH 44011
Gabriel P
Job Details: 04/28/2022
"Found fresh food section evaporator frozen also found service pointer on this issue gave estimate customer say they think they have a extended warranty so they going to go on a search for the authorization code do not order parts till we get and authorization ; ordrng 1 W11457241 (Drip pan) and 1 W11087438 (Harr ness fan), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Avon, OH 44011
Gabriel P
Job Details: 04/28/2022
Call whirlpool spoke to bruce he said we should replace lower harness and if that doesnt take care issue; ordrng 1 W11189618 (Lower harness)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Beachwood, OH 44122
Corina B
Job Details: 04/28/2022
"CC that the unit is not draining. Confirmed. Removed the water. Found the chopper blade broken. Removed the chopper blade. Will need a new drain pump. Cust does not want to repair ; ordrng 1 W11412291 (Pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Solon, OH 44139
Corina B
Job Details: 04/28/2022
"Replaced the pump and motor. Started a cycle, no noise. Opt test ok"
We serviced a
GE RANGE
Model JGBS22BEA2WH
Near Cleveland, OH 44102
Manny
Job Details: 04/28/2022
"Cc unit tripping GFCI,Found power cord unplugged from unit harness, and grounded to cabinet, fixed ground and reconnected power cord, not more tripping GFCI. Opt test ok"
We serviced a
KENMORE WASHER
Model 110.25132411
Near Madison, OH 44057
Dan H
Job Details: 04/28/2022
"Customer complaint that unit is not draining, ran diagnostics found f0e5(off balance load) error code, found hub stripped, unit needs new hub; ordrng 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Cleveland, OH 44109
Manny
Job Details: 04/28/2022
"Cc unit not heating, found vent clogged with lint, cleared vent opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Mantua, OH 44255
Brian M
Job Details: 04/28/2022
Cc no ice Found e5 error needs icemaker ; ordrng 1 W11579560 (Icemaker)