We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Elyria, OH 44035
Gabriel P
Job Details:
06/15/2022
Found no frost on evaporator also found compressor with .80 amps check pressure on lines and it was 30 psi when not running and when running it goes into vacuum so feed 140 psi of nitrogen and spray soap bubble to all sawder joints and evaporator and condenser and found no sign of leak it may be internal call whirlpool tech line they still want me to replace dye filter and compressor they do not want to kill unit even though I have this results of diagnostic but if they call back with same issue then call then back, jowell compressor is out of stock office reach customer wants parts are found add 3 job count and double labor and 2 technicians is on tight space ; ordrng 2 W10843121 (Dye filter)s and 1 W11092625 (Compressor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Austinburg, OH 44010
Brian M
Job Details:
06/15/2022
Cc no cool Found no frost pattern Suspect sealed system leak Needs ff evap and compressor Sealed system under warranty ; ordrng 1 W11492867 (Evap) and 1 W10832994 (compressor) and 1 WPW10143759 (dryer)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Chagrin Falls, OH 44022
Manny
Job Details:
06/15/2022
"Replaced heater, ran diagnostics cycle, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Lorain, OH 44052
Angel
Job Details:
06/15/2022
Replaced heater with updated part tested unit to make sure it wont leak. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Mentor, OH 44060
Joe O
Job Details:
06/15/2022
Installed led module. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Painesville, OH 44077
Jason N
Job Details:
06/15/2022
"Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part per WP pointer. Ran auto test, checked for leaks, none. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Wickliffe, OH 44092
Corina B
Job Details:
06/15/2022
"Replaced the heater. Started a cycle, no leaks. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Oberlin, OH 44074
David R
Job Details:
06/15/2022
"Replaced icemaker. Press test button, tray twisted back to home position and called for water. Give time for ice to form and drop. Good. Op Test Ok."
We serviced a
MAYTAG RANGE
Model MET8800FZ05
Near Willoughby, OH 44094
Jason N
Job Details:
06/14/2022
"Installed infinite switch. Play in knob is the same as the old one, advised customer this will be the normal operation. Tested switch operation, op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB04
Near Elyria, OH 44035
Gabriel P
Job Details:
06/14/2022
Found compressor turn on and shutting of at 19.35 amp s ordering compressor and non dye filter charge double labor unit is on a very humidity area parts are out of stock office reach out customer wants parts are found; ordrng 1 W11370574 (Compressor) and 2 W10843121 (Non dye filter)s
We serviced a
GE REFRIGERATOR
Model GSL25JFXNLB
Near Lorain, OH 44052
Angel
Job Details:
06/14/2022
Cc that unit is leaking. Opened up freezer and found ice on bottom of freezer and drain tube clogged up gave customer estimate to get the drain tube cleared out and clear out ice and stated she would rather have a family member do it. Charged service call.
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Euclid, OH 44123
Corina B
Job Details:
06/14/2022
Replaced the wash plate. Ran a calibration. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Mentor, OH 44060
Joe O
Job Details:
06/14/2022
"Cc: not leveledLeveled unit. Spoke with bj, serial under 1 year"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cleveland, OH 44102
Corina B
Job Details:
06/14/2022
Replaced the heater. Opt test ok
We serviced a
MAYTAG RANGE
Model MGC7430WS00
Near Lakewood, OH 44107
Corina B
Job Details:
06/14/2022
"CC that the unit front left burner is not lighting. Confirmed. When turn a different burner switch on the burner sparks. Will need a new switch harness. Checked each burner the screws do come out. ; ordrng 1 WPW10268397 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Amherst, OH 44001
Angel
Job Details:
06/14/2022
"Replaced gear case, slider and inlet valve tested unit and ran calibration. Opt test ok."
We serviced a
AMANA REFRIGERATOR
Model ABB2224BRW01
Near Highland Heights, OH 44143
Jason N
Job Details:
06/14/2022
Installed damper control. Ensured proper operation. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Parma Heights, OH 44130
Manny
Job Details:
06/14/2022
"Cc unit not washing it will start beeping a few seconds after it fills, ran diagnostics and found code f6e4 for float switch open, F1E2 for communication/software issues, unit will fill then float switch will tripped and the console resets, unit will need console, control and float switch. ; ordrng 1 WPW10195039 (float switch) and 2 WPW10503548 (retainer)s and 1 Wpw10733627 (Console) and 1 W10906426 (Control)"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Elyria, OH 44035
David R
Job Details:
06/14/2022
"Cc display status lights not indicating white at end of cycle. Confirmed, ran Rinse Cycle and no white light indicator at end of cycle. Gave estimate for UI. Customer wants to call whirlpool again to see for another authorization, if parts authorized would order control W11225084 as well. Do not order parts at this time. ; ordrng 1 W11403919 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Jefferson, OH 44047
Dan H
Job Details:
06/14/2022
"Installed new user interface, op test good"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW03
Near Jefferson, OH 44047
Dan H
Job Details:
06/14/2022
"Customer complaint that unit shuts off everything lights too randomly , temperature at 4 degrees, unit needs new control; ordrng 1 W11496873 (Cntrl)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Chardon, OH 44024
Dan H
Job Details:
06/14/2022
"Customer complaint that inlet valve is loose, confirmed, found valve popped of of mount, no damage to valve, reinstalled, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Mayfield, OH 44143
Dan H
Job Details:
06/14/2022
"Installed new heater, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Amherst, OH 44001
Angel
Job Details:
06/14/2022
Replaced heater tested unit for leaks and it ran perfectly and no leaks. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Strongsville, OH 44149
David R
Job Details:
06/14/2022
"Cc unit not cooling. SxS. Found ice/frost build up on FZ evap. Took off evap. Not getting 120 going to heater and heater is open. Will need to steam all ice and replace parts. Ordering heater, control, harness and thermistor. *2 count,* requesting double labor ; ordrng 1 W11546681 (Evap harness) and 1 WPW10384183 (Thermistor) and 1 W11546610 (Heater) and 1 W11546690 (Control)"
We serviced a
WHIRLPOOL WASHER
Model GHW9400PT1
Near North Royalton, OH 44133
Manny
Job Details:
06/14/2022
"Cc unit shaking when spinning, found shock absorbers really loose, unit will need all 4 shocks, unit is stacked with dryer on top need 2 techs. Cux will not proceed with the repair at this time. Stated he might buy a new unit,; ordrng 4 WP8182703 (shock-absr)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, OH 44060
Joe O
Job Details:
06/14/2022
"Cc: not making ice, warm ff tempsFound temps in ff section at 50 degrees, freezer at 5 degrees. No stored error codes. Found ff evap completely frosted over. Ran ice maker harvest and fill. Ice maker is functioning. Needs ff evap fan assembly and defrosted; ordrng 1 W11087438 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GTE16DTHMRWW
Near Cleveland Heights, OH 44118
Joe O
Job Details:
06/14/2022
Installed fan motor and blade. Op test ok
We serviced a
WHIRLPOOL RANGE
Model GY397LXUQ04
Near Middleburg Heights, OH 44130
Marie V
Job Details:
06/14/2022
"Replaced panel , op test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Middleburg Heights, OH 44130
David R
Job Details:
06/14/2022
"Replaced heater. Ran diagnostics, good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Willoughby Hills, OH 44092
Dan H
Job Details:
06/14/2022
"Customer complaint that unit is leaking, ran test cycle, ran normal wash cycle, no leaks found, unit already has updated heating element, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW
Near Cleveland, OH 44109
Corina B
Job Details:
06/14/2022
"Cust showed pop, sent pic. Also sent a copy to service. CC that the unit is not heating. Confirmed. Found the neutral on the ground an ground on the neutral wire. Took picture. Reattached the cord. There is no strain relief on the cord. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WOS92EC7AS04
Near Middleburg Heights, OH 44130
David R
Job Details:
06/14/2022
"Cc unit broil not working. Found 240 coming from control, broil element open. Ordering element.; ordrng 1 WPW10260252 (Broil element)"
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Shaker Heights, OH 44122
Jason N
Job Details:
06/14/2022
"Cc unit lights not working and now ice maker not workingReplaced all LED modules using customer supplied pre Id parts per s code S84638. For ice maker stuck in cycle, ice cubes stuck in mold. Cleared ice maker and ran manual harvest test. Ice maker indexed and mold filled with water. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Parma, OH 44129
David R
Job Details:
06/14/2022
"Replaced door ice opener, tested, closing completely. No gaps or air escaping. Good. Op Test Ok"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Cleveland, OH 44127
Jason N
Job Details:
06/14/2022
"Cc unit not cooling Found both sections at room temperature. Checked compressor. Compressor is running and very hot, no refrigerant in system. Unit has refrigerant leak, will need sealed system repair. ; saved tckt"
We serviced a
ADMIRAL DISHWASHER
Model DWB1000AWX
Near Newburgh Heights, OH 44105
Jason N
Job Details:
06/14/2022
"Cc unit standing water, not washing or drainingRan cycle test, unit motor humming when washing or draining, wash motor is seized up, looks to have had water leaking through motor seal. Unit will need will need wash motor assembly replaced. Part (99002481) is discontinued. No repair to be made. ; saved tckt"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Strongsville, OH 44136
Manny
Job Details:
06/14/2022
"Cc unit not cooling properly and not making ice, found evap cover in frost, tested components and thermal fuse is open, ordering evap harness ; ordrng 1 W11546681 (Evap harness)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Cleveland Heights, OH 44121
Joe O
Job Details:
06/14/2022
Installed door. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Cleveland, OH 44111
Gabriel P
Job Details:
06/14/2022
"Replace heater,opt test ok"
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Highland Heights, OH 44143
Joe O
Job Details:
06/14/2022
"Cc: leaking, not spinning out clothes, water remaining in fabric softenerFound error codes f0e2(over suds) f6e3(communication error) f9e1(long drain). Found drain plugged(long drain) found items in drain screen, removed items. Found service pointer for water remaining in dispenser. Found water remaining in vent and on top of tub. Ran diagnostics test cycle. Needs stator, rotor, dispenser, control and uiControl out of stock. Office to reschedule ; ordrng 1 W11354542 (Stator) and 1 W11314361 (rotor) and 1 W11524103 (Dispenser assembly) and 1 W11325573 (cntrl-elec) and 1 W11322883 (cntrl-elec)"
We serviced a
WHIRLPOOL DRYER
Model WED500DW2
Near North Royalton, OH 44133
Manny
Job Details:
06/14/2022
"Cc unit making a rattling noise, ran test no noise, took top off and ran test no noise, advise customer to monitor the unit and if the noise returns to try and get a quick video and give us a call and well take another look. Unit is working as designed opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Brook Park, OH 44142
David R
Job Details:
06/14/2022
"Customer 216-857-8186. Cc unit not cooling, slightly cold on FZ side. FZ evap covered with frost. Took off evap and checked heater, good ohms. Tested power, not getting 120 coming into heater. Will also need to steam all ice. Ordering control, thermal fuse and harness. **2 job count** requesting double labor ; ordrng 1 W11518204 (Ui) and 1 W11581973 (Harness) and 1 W11475516 (Harness) and 1 W11558182 (Control) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Warrensville Heights, OH 44128
Jason N
Job Details:
06/14/2022
"Cc unit not cooling, noise from freezerFound freezer door staying open on the left side. Slide will not fully retract, large gap in door. Evaporator fan iced up and frost buildup in side freezer section. No air flow to ff section. Unit needs door slides and possible evaporator fan motor due to being iced up. ; ordrng 1 WPW10397636 (Slide) and 1 WPW10397635 (Slide) and 1 WPW10464673 (Evap fan motor)"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Wickliffe, OH 44092
Dan H
Job Details:
06/14/2022
"Customer complaint that elements are not heating properly, cooktop elements are all working properly, started bake for 350 degrees, temperature after preheat at 357 degrees, unit is operating as designed"
We serviced a
SAMSUNG DRYER
Model DV210AEWXAA
Near Ravenna, OH 44266
Brian M
Job Details:
06/14/2022
Installed heater OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Avon Lake, OH 44012
Angel
Job Details:
06/14/2022
"Cc that unit when you dispense water it will call for water for the ice maker at the same time. Confirmed water started dripping from ice maker when dispensing water. Called BJ and HV had the same issue once and it was the dual valve and BJ stated to order harness as well. Gave customer estimate and stated they will try to call whirlpool for coverage on repair. Charged service call. ; ordrng 1 WPW10341329 (Water valve) and 1 W11161249 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL0
Near Maple Heights, OH 44137
Corina B
Job Details:
06/14/2022
CC that the unit is not filling with water. Confirm. Ran diag 6-4- Float Switch Open (cont.) 6-1 Low/No Water (Mecha- nical Problem) 6-6 Cool Water. Found a pecan under the float switch. Advised cust to use pod and to run the hot water in the sink before running the dishwasher. Ran a calibration. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Aurora, OH 44202
Jason N
Job Details:
06/14/2022
"Cc unit not coolingCustomer stated unit has not cooled right since last service. Freezer does not freezer things and ff section is starting to warm up. Ff section at 42 degrees, freezer section 25 degrees. Checked pressures, low side at 0 psi and high side at 94 psi. Turned off unit, let equalize. Equalized at 22 psi. Checked for uv dye leakage using uv light. None found on evaporators or in rear section. Charged with nitrogen to 140 psi. Soaped connections on all joints, no bubbles. Psi decay of 4-5 psi after 25 minutes. Called wp techline, Bruce, possible internal leak, will send file for review. Advise customer WP will be in contact with them in 2-3 business days."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Broadview Heights, OH 44147
Manny
Job Details:
06/14/2022
"Cc unit not making ice, found ice maker it in the home position, ice maker is empty ran test 45for fill test and ice maker fills, ran test 57 for harvest test and noticed the ice maker motor is jittery and sound like its about to stop. Unit needs ice make and fill tube heater ; ordrng 1 W11577195 (Ice maker) and 1 W11087201 (heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILWH2
Near Mayfield Heights, OH 44124
Joe O
Job Details:
06/14/2022
Installed thermal fuse. Ran test cycle. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Wickliffe, OH 44092
Dan H
Job Details:
06/14/2022
"Installed new heater, op test good"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Avon, OH 44011
Angel
Job Details:
06/14/2022
Cc that unit will not wash just drain and fill. Tested unit and it would not start replaced wash pump tested unit and started filling and washing as should explained to customer how to wash there filter and maintain there dishwasher for better efficiency and cleaning for there dishes. Opt test ok.
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Streetsboro, OH 44241
Brian M
Job Details:
06/14/2022
Installed dispenser Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Maple Heights, OH 44137
Corina B
Job Details:
06/14/2022
"CC that the u it stopped working. Confirmed. Did break the strike to open the lid. Checked the outlet good. Checked power to the control 120 volts. No led light flashing. Unplugged the drain pump, still no light. Will need a main control and strike; ordrng 1 W11419051 (Control) and 1 W11457841 (Strike), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3
Near Pepper Pike, OH 44124
Joe O
Job Details:
06/14/2022
Cc: excessively loudRan test cycle. Found small amount of squealing. Checked pulley and rollers. Found pulley is starting to wear. Needs idler pulley. May also need rollers. Cusstated the noise was a loud vibration/growling noise. Hold not duplicate noise.Quoted customer for idler pulleyCustomer does not want to repair at this time ; used 1 DC93-00634A (Idler) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Independence, OH 44131
Manny
Job Details:
06/14/2022
"Cc unit not washing properly, ran diagnostics and found code F7E1 for shifter fault, replaced shifter opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Avon, OH 44011
Angel
Job Details:
06/14/2022
Cc that dishes are not getting cleaned. Ran unit and pump will not start checked power at control board and has 120vac unit will need wash pump ordering part.; ordrng 1 W11025157 (Wash pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS
Near Solon, OH 44139
Brian M
Job Details:
06/14/2022
Cc unit not dispensing Ice Found several wires broken at door hinge This is due to manufacturers issue Needs door ; ordrng 1 LW10755680 (dor-fip)
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HS03
Near Chagrin Falls, OH 44022
Corina B
Job Details:
06/14/2022
Replaced the ui and the light bulb in the microwave. Heated oven. Opt test ok. Brought core back for return.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Chagrin Falls, OH 44022
Jason N
Job Details:
06/14/2022
"Cc unit not dispensing water or making iceCustomer stated the unit will intermittently stop dispensing water and making ice. It will do this for days/weeks, then start working again. Ran dispense test, valve is working, but no water coming out. Good pressure into unit. Found reservoir frozen. Thawed reservoir with steam. Adjusted temperatures in ff section from 37 to 39. Tested dispense and ice maker fill. Both tested good. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Mentor, OH 44060
Dan H
Job Details:
06/14/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Bedford Heights, OH 44146
Manny
Job Details:
06/14/2022
"Cc u it has frost buildup in fz, verified and unit has a lot of frost, rails are hard and needs replacement, ordering slides; ordrng 1 WPW10397636 (slide) and 1 WPW10397635 (slide)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Mentor, OH 44060
Joe O
Job Details:
06/14/2022
"Installed ui. Unit still not powering working properly. Called Frigidaire tech line. Would not ring at Frigidaire tech line. Spoke with bj, ohmed out harness to ui from control. Found open wire in left ff door. Needs door.Bj stated we will cover cost of door. Cust still owes labor; ordrng 1 5304531705 (Door assembly)"
We serviced a
KITCHENAID COOKTOP GAS
Model KGCU407VSS02
Near Chagrin Falls, OH 44023
Corina B
Job Details:
06/14/2022
"Replaced the harnesses. Opt test n/g. Called Scott Checked the igniter to the burner, still sparked. 120 volts from ground to red wire, has conunity, parts are correct. Found the brown and yellow wires were miswired. Corrected the wires. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS1
Near Solon, OH 44139
Brian M
Job Details:
06/14/2022
Installed wheels OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Lorain, OH 44055
Angel
Job Details:
06/14/2022
Cc that unit got stuck on the wash cycle. Ran diagnostics and found F5E2 error code failed to lock ran an auto test and passed but i replaced the latch because of the error code and it could be working intermittently. Ran a calibration after replacing latch. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Painesville, OH 44077
Dan H
Job Details:
06/14/2022
"Customer complaint that dispenser door will not stay shut, installed new dispenser , op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Solon, OH 44139
Brian M
Job Details:
06/14/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Wellington, OH 44090
David R
Job Details:
06/14/2022
"Customer had POP. Cc icemaker not working. Found correct power to icemaker, tray is stuck halfway through a cycle. Cycled power to unit, tray will not go back to home position. Ordering icemaker. ; ordrng 1 W11546935 (Ice maker)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HW4
Near Chagrin Falls, OH 44022
Jason N
Job Details:
06/14/2022
"Cc unit falling apart. Found unit is cracked on door trim and console trim, both will need replaced. Customer states he is not paying for anything because he feels this is a unit defect and should not be breaking this early. Customer does not have pop and entitlement comes back as being out of warranty, over 1 yr. Advised he can try calling Whirlpool for authorization for repair. ; ordrng 1 W11206154 (Panel) and 1 W11206158 (Door)"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Rock Creek, OH 44084
Brian M
Job Details:
06/14/2022
Cc leak Found I missed the lip on lower part of the bellow Fixed bellow OP Test Ok
We serviced a
FRIGIDAIRE RANGE
Model FFE3016TSC
Near Painesville, OH 44077
Dan H
Job Details:
06/14/2022
"Customer complaint that oven door fell apart, confirmed, no damage to parts, reinstalled door handle, op test good"
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Cleveland, OH 44111
Manny
Job Details:
06/14/2022
"Cc unit leaking from under the door, found lots of hair In the below removed hair set unit in diagnostics and let it fill to half and no water coming out, told customer about the hair she stated thats impossible that the hair is causing the leak and stated that its go to keep happening because she got 7 cats."
We serviced a
MAYTAG WASHER
Model MVWC500VW0
Near Mentor, OH 44060
Joe O
Job Details:
06/14/2022
Installed water valve. Tested. Op test ok
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Chardon, OH 44024
Jason N
Job Details:
06/14/2022
"Installed freezer ice box fan. Fan still not working. Customer stated he has installed a new control prior, customer still had old controller. Reinstalled original controller. Ice box fan is working at this time. Advised customer to monitor."
We serviced a
JENN-AIR RANGE
Model JGRP436WP02
Near Gates Mills, OH 44040
Corina B
Job Details:
06/14/2022
"Replaced the latch. Heated oven to 350*. Opt test ok; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X16DW04
Near Oberlin, OH 44074
David R
Job Details:
06/14/2022
"Cc had flood in basement. Found corrosion around comp terminals and start device. Comp will not kick on with comp tester and control not sending down correct volts. Will need comp kit and control. Customer paid SVC only. Do not order parts ; ordrng 1 W11496873 (Control) and 1 W10507884 (Comp) and 1 W11117597 (Cord), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Lorain, OH 44055
Angel
Job Details:
06/14/2022
Replaced control board and latch. Went to drain out the water before doing a calibration and board burnt out again unit will need control board reordered and drain pump as well.; ordrng 1 W11608056 (Control) and 1 W10919003 (Drain pump)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HW05
Near Cleveland, OH 44111
Gabriel P
Job Details:
06/14/2022
Found 120 voltage going to light socket but when turn light on voltage drop will need control ordering and is out of stock office reach customer when part is found for scheduling ; ordrng 1 W11342846 (Control)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Fairview Park, OH 44126
Gabriel P
Job Details:
06/14/2022
"Replace dryer kit and timer,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW2
Near Broadview Heights, OH 44147
Marie V
Job Details:
06/14/2022
Replaced odor and wheel. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Bedford, OH 44146
Marie V
Job Details:
06/14/2022
Replaced parts that techline said. Op test no good. Ordering new door. ; ordrng 1 W11566705 (Stainless door)
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Bedford, OH 44146
Marie V
Job Details:
06/14/2022
"Replaced gearcase, motor, belt, cam, capacitor, agitator. But found that the harness got damaged as well with gearcase oil. Will need to be replaced. ; ordrng 1 W11095106 (Harness) and 1 W11116594 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Fairview Park, OH 44126
Gabriel P
Job Details:
06/14/2022
Found terminal burn with red wire replace from t/s opt test ok ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock
We serviced a
SAMSUNG DRYER
Model DV42H5200EWA3
Near Cleveland, OH 44128
Marie V
Job Details:
06/14/2022
Replaced pulley. Cleaned up inside Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44135
Gabriel P
Job Details:
06/14/2022
"Found pulley scraping with shield advise customer to not overload unit and make they follow 6 to 7 regular towels a full load and use 2 table spoon of detergent replace pulley ; used 1 W10721967 (Splutch), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PE8A
Near Rocky River, OH 44116
Marie V
Job Details:
06/14/2022
"Replaced bimetal, defrosted all ice. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fairview Park, OH 44126
Gabriel P
Job Details:
06/14/2022
Replace heater opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Avon, OH 44011
Marie V
Job Details:
06/14/2022
Replaced heater,no leaks . Op test ok"
We serviced a
AMANA DISHWASHER
Model ADB1500ADS4
Near Olmsted Falls, OH 44138
Gabriel P
Job Details:
06/14/2022
"Replace part,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near North Ridgeville, OH 44039
Marie V
Job Details:
06/14/2022
"Cc that the front told is damaged. Confirmed, replaced outer door. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
06/14/2022
"Found no burning underneath unit wires and no burning inside door panel unit seems to be ok but is not turning on found that unit is not getting voltage is a electrical issue customer will need and electrician,opt test ok call safety team"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Westlake, OH 44145
Angel
Job Details:
06/13/2022
"Cc that unit heats and everything but timer will not run. Verified and unit is functioning as should but timer will not run vents is cleared and all wiring look good unit will need timer replaced. Gave customer estimate and they will not fix. Charged service call.; ordrng 1 W10846428 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model TAWS700EQ2
Near Oberlin, OH 44074
David R
Job Details:
06/13/2022
"Cc unit not draining or spinning. Found lid lock broken. Ordering lock. ; ordrng 1 3949247V (Lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model ABB2224WEQ0
Near Avon, OH 44011
Gabriel P
Job Details:
06/13/2022
Customer complaint that intermittently it doesnt cool check compressor is good check evaporator and has frost is good check condenser fan is good and ran force heater to defrost and it work heater came on show customer all results it may need a control but is working as designed right now
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Westlake, OH 44145
Gabriel P
Job Details:
06/13/2022
"Replace heater element,opt test ok"
We serviced a
GE REFRIGERATOR
Model PFCS1NFZHSS
Near Chardon, OH 44024
Joe O
Job Details:
06/13/2022
Installed inverter and gasket. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Geneva, OH 44041
Dan H
Job Details:
06/13/2022
"Installed new lock and strike, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED4750XQ0
Near Elyria, OH 44035
David R
Job Details:
06/13/2022
"Replaced heater, fuse, cutoff. Advised customer to have vents cleaned as well. Unit heating and cycling, Op Test Ok test ok"
