Service History 326 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, OH 44130

David R

Job Details: 08/20/2021

Same problem. Ice build up on FZ evap. Followed tech sheets. Seems like Evap fan running a little slow. Heater checks good. Control is putting out correct power. Checked wires back to control and shows heater circuit good. Replacing all parts upon return. ** setting 2 count. Ice a couple inches build up. Will take time to defrost*** requesting double labor. ; ordrng 1 WPW10384183 (Thermistor) and 1 WP2315549 (Fan evap) and 1 W11545823 (Harness) and 1 W11196400 (Control)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS08

Near Parma, OH 44134

David R

Job Details: 08/20/2021

Replaced TT motor. Still going back and forth like before. Power coming straight from control. Ordering control. ***parts to look up and order main control. Model number not pulling up on Marcone or Service matters; schdld next appmnt for 9/7 TUE !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Lorain, OH 44052

Gabriel P

Job Details: 08/20/2021

"Started doing all the seal system steps but when trying to sawder the cap tube to the filter 3 inches of cap tube snap off now it wont reach cap tube I have know idea what to do now calling whirlpool tech line spoke to andy he said try to use a 1/4 copper tubing and I did and it work,opt test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rome, OH 44085

Jeff M

Job Details: 08/20/2021

Cold water valve was partially closed unit tested good

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW1

Near Cleveland, OH 44113

Jason N

Job Details: 08/20/2021

"Cc unit fault code and not dryingRan diagnostics, found code f3e4 for compressor thermistor open/shorted. Unit needs thermistor. ; ordrng 1 WPW10467289 (Sensor)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Kirtland, OH 44094

Joe O

Job Details: 08/20/2021

"Cc: not agitating, knocking noiseFound no stored error codes. Ran normal cycle. Found unit not shifting. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test ok ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Willowick, OH 44095

Joe O

Job Details: 08/20/2021

"Cc: freezer door sticking, frost build up in freezerFound freezer door stiff when opening and closing. Freezer door sticking in places, not closing completely. Needs slides; ordrng 2 W11265130 (slide)s"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Wickliffe, OH 44092

Joe O

Job Details: 08/20/2021

Cc: not cleaning properlyFound spray arms plugged. Advised customer to scrape chunks of food off prior to washing. Ran test cycle. Found low pressure from sump. Needs sump assembly and spray arms.; ordrng 1 W11085683 (pump&motor) and 1 W11101428 (arm-spray) and 1 WPW10448645 (spray arm)

We serviced a

MAYTAG FREEZER

Model MZC31T15DW00

Near Rome, OH 44085

Jeff M

Job Details: 08/20/2021

The compressor is not turning on I put a new relay on it did not work its a new compressor ; ordrng 1 WPW10507886 (Compressor)

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Kirtland, OH 44094

Jeff M

Job Details: 08/20/2021

Customer is not used to the new sounds of this machine shouldnt realize this machine has a built-in braking system that was a loud pop and she was hearing I reassured her that all the noise is that the machine is making is normal

We serviced a

MAYTAG DRYER

Model LDG9606AAE

Near Gates Mills, OH 44040

Joe O

Job Details: 08/20/2021

Installed blower wheel. Ran test cycle. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Willoughby Hills, OH 44094

Jeff M

Job Details: 08/20/2021

The actuator slipped out of the clutch cradle needs a new actuator; ordrng 1 W10913953 (Actuator)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Cleveland, OH 44106

Jason N

Job Details: 08/20/2021

"Did not install parts yet. Diagnosed unit, found H.V. Transformer primary windings open. Unit needs H.V. Transformer. Retrieved control for return. ; ordrng 1 W10836753 (H.v. Transformer)"

We serviced a

MAYTAG DISHWASHER

Model MDB6100AWB

Near Painesville, OH 44077

Jeff M

Job Details: 08/20/2021

The unit is not draining. The Units drain pump omhed good control board is not suppling power needs a new control board discontinued

We serviced a

WHIRLPOOL MICROWAVE

Model KMHS120ESS09

Near Painesville, OH 44077

Jeff M

Job Details: 08/20/2021

The control didnt come with the display board. The display board is wats needed.; ordrng 1 W11194422 (Display board)

We serviced a

WHIRLPOOL WASHER

Model WFW8300SW05

Near Shaker Heights, OH 44120

Joe O

Job Details: 08/20/2021

"Cc: loud in spinFound bearings loud in hand spin. Found unit sound like a jet during spin. Bearings failing. Needs tub assemblyCustomer does not want to repair at this time; ordrng 1 W10364247 (tub-outer) and 1 WPW10111158 (gasket) and 1 WPW10165321 (basket) and 1 W10277540 (tub-outer) and 8 WP8540092 (clamp)s and 1 WPW10111435 (bellow), used 3 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Amherst, OH 44001

Gabriel P

Job Details: 08/20/2021

"Replace left door,opt test ok"

We serviced a

WHIRLPOOL DRYER

Model MED6230HW1

Near Westlake, OH 44145

Gabriel P

Job Details: 08/20/2021

Found error code f2e1 stuck key clear error confirm unit ui not turning on unplug unit wait 30 seconds plug unit and it came on ran test pass it just needed a reboot no loose connect found opt test ok

We serviced a

WHIRLPOOL DRYER

Model WED560LH1

Near Cleveland, OH 44106

Jason N

Job Details: 08/20/2021

Cc unit display not illuminating Confirmed no illumination on console buttons or display. Unit does operate normally. Unit need UI console. ; ordrng 1 W11378949 (Console)

We serviced a

KITCHENAID DISHWASHER

Model KDTM504EPA0

Near Brecksville, OH 44141

David R

Job Details: 08/20/2021

"Called customer and spoke about issue. Still leaking. Right side. Suggested replacing bottom door seal, also having another tech come inspect if anything else. Customer agreed. ; ordrng 1 WPW10497235 (Bottom door seal)"

We serviced a

WHIRLPOOL DRYER

Model WED5500SQ0

Near South Euclid, OH 44121

Joe O

Job Details: 08/20/2021

Cc: long dry timesCustomer stated unit takes multiple cycles to dry her clothing. Found lint trap completely packed full of lint. Advised customer lint trap should be cleaned before every load. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found unit has good heat and air flow. Could not duplicate issue. Op test ok.

We serviced a

WHIRLPOOL WASH/DRY COMBO

Model WFC8090GX0

Near Madison, OH 44057

Jeff M

Job Details: 08/20/2021

Installed the new part op tested good. Control

We serviced a

MAYTAG DRYER

Model MEDE500VW1

Near Olmsted Falls, OH 44138

Gabriel P

Job Details: 08/20/2021

Found pulley and rollers chew up and damage replace dryer kit from t/s opt test ok ; used 1 4392067 (Dryer kit) from stock

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Strongsville, OH 44136

David R

Job Details: 08/20/2021

"Replaced gearcase, pulley, actuator, shield, cap, belt. Ran calibration, and diagnostics. Good. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WET4027HW0

Near Cleveland Heights, OH 44118

Joe O

Job Details: 08/20/2021

"Cc: off balanceCustomer stated the basket is loose, and banging around. Found no stored error codes. Ran drain and spin. Found belt squealing. Basket is very well balanced. Suspension is not bouncing. Replaced belt. Ran auto test and calibration. Advised customer on loading and that she may be hearing the hoses touching unit or wall as well. Op test ok; used 1 WPW10006384 (BELT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Strongsville, OH 44149

David R

Job Details: 08/20/2021

"Cc gasket was off. Corrected and centered gasket, adjusted feet slightly because top rack was rubbing up against gasket. Tested good. Op test ok."

We serviced a

MAYTAG RANGE

Model MGR6875ADS

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/20/2021

Cc unit is not preheating both at the same time Found issue to be with relay on control and valve Valve are intermittently getting power then cuts out when trying to bake in both and gas pressure drops coming from regulator Needs control board and valves and regulator ; ordrng 1 WP5701M802-60 (controlsw) and 2 WP74011290 (valve- bak)s and 1 74007387 (regulator)

We serviced a

ELECTROLUX WASHER

Model EFLS627UIWI

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/20/2021

"Cc bellow ripped Found boot ripped in front needs bellow replaced ; ordrng 1 5304505004 (Bellow), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Solon, OH 44139

Brian M

Job Details: 08/20/2021

Installed both controls Seems to be functioning properly

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS0

Near Cleveland, OH 44106

Jason N

Job Details: 08/20/2021

Installed control. Ran bake test to 350 degrees. Good preheat and operation.

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Bedford, OH 44146

Brian M

Job Details: 08/20/2021

Installed motor Ran test cycle OP Test Ok

We serviced a

KITCHENAID RANGE

Model KODE507EBL00

Near Beachwood, OH 44122

Jason N

Job Details: 08/20/2021

"Installed lower vent trim piece, op test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Elyria, OH 44035

Gabriel P

Job Details: 08/20/2021

"Found defective shifter replace from t/s ,opt test ok ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6LR5EM2

Near Conneaut, OH 44030

Jeff M

Job Details: 08/20/2021

Installed the new part op tested good. Ice maker

We serviced a

WHIRLPOOL COOK TOP

Model WCG97US6HS00

Near Moreland Hills, OH 44022

Brian M

Job Details: 08/20/2021

Cc unit not sitting flush right in the center of counter and middle grate brokenFound unit to be slightly bent right in the center and middle grate broken Needs cooktop and grate ; ordrng 1 W11204397 (cooktop) and 1 W11204377 (grate-kit)

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Mentor, OH 44060

Joe O

Job Details: 08/19/2021

Cc: leakingFound error code f7e5( motor fault). Ran diagnostics test cycle. Found unit not shifting. Ran normal cycle. Could not duplicate leak. Needs actuatorCustomer stated he will be available all day on the 2nd and to come even if its not confirmed; ordrng 1 W10913953 (actuator)

We serviced a

GE DRYER

Model GTD65EBSJ3WS

Near Mentor, OH 44060

Joe O

Job Details: 08/19/2021

"Cc: not startingFound belt broken. Needs belt.; ordrng 1 WE12M29 (belt drive), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2751TF5

Near Deerfield, OH 44411

Brian M

Job Details: 08/19/2021

Cc unit not cooling Fridge at 64 and freezer at 64Found no frost on evap and compressor running extremely hot Needs evap compressor and drier ; ordrng 1 5303918569 (evaporator kit) and 1 241706201 (compressor) and 1 WPW10143759 (dryer)

We serviced a

KITCHENAID COOKTOP ELE

Model KICU509XBL00

Near Chardon, OH 44024

Jason N

Job Details: 08/19/2021

"Cc unit tripped breaker and now flashing codesVerified f47 code on right side on unit for power supply from power supply board missing, possible open fuse on EMI board. Disassembled unit, checked EMI fuses, found F1 fuse open. Replaced fuse using misc. truck stock fuse. Powered up unit, fuse popped again. Error code returned. Unit needs cooktop module.; ordrng 1 W10857232 (Cooktop module)"

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ2

Near Cleveland Heights, OH 44118

Jason N

Job Details: 08/19/2021

"Cc unit not completing cycles, sometimes.Customer stated unit will randomly stop in cycle without advancing, will have to reset unit and start cycle over. Ran diagnostics, no codes stored. Ran auto test, unit very loud in spin, unit needs gearcase. Customer not repairing at this time, estimate only. ; used 1 W11454741 (Gearcase) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Ashtabula, OH 44004

Jeff M

Job Details: 08/19/2021

The latch was not needed I have the latch for either return or truck stock. The actuator is a new style on this machine slipped out of the splutch cradle needs a new actuator; ordrng 1 W10913953 (Actuator)

We serviced a

KENMORE WASHER

Model 417.90802999

Near Ashtabula, OH 44004

Jeff M

Job Details: 08/19/2021

The unit is not draining. In spin cycle the pump is getting 120vac needs a new motor ; ordrng 1 137221600 (Pump) and 1 123 (Shipping)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Painesville, OH 44077

Joe O

Job Details: 08/19/2021

Cc: freezing ff sectionFound temps in ff section at 42 degrees. Found customer had ff temp set to 36 degrees. Advised customer they can adjust temp in ff section. Op test ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Elyria, OH 44035

David R

Job Details: 08/19/2021

Same issue as below. Cold water valve is not working and button on control is getting stuck. Ordering control and valves. *** office to reschedule ; ordrng 1 W11170317 (Control) and 1 W11210463 (Valves)

We serviced a

MAYTAG DRYER

Model DE409

Near Elyria, OH 44035

David R

Job Details: 08/19/2021

"Unit from the 70s. Cc unit not turning on, customer just replaced blower wheel. Found customer put some wires mismatched. Corrected. Tested. Unit is spinning and heating."

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Jason N

Job Details: 08/19/2021

"Installed control and valve. Ran rinse and spin test, all functions normal. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Ashtabula, OH 44004

Jeff M

Job Details: 08/19/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL WASHER

Model LSR8444LQ0

Near Cleveland, OH 44120

Jason N

Job Details: 08/19/2021

"Cc unit not draining out. Found unit full of water, lid switch is broken away from top lid. Unit needs lid switch. Jumped out lid switch and set to spin, water draining out but basket is not spinning. Checked motor coupling, good. Clutch is wore. Unit needs clutch and drive tube. Customer not repairing at this time, estimate only. ; ordrng 1 3949247V (Lid latch) and 1 W10820043 (Drive tube) and 1 285785 (Clutch)"

We serviced a

KITCHENAID COOKTOP ELE

Model KCGS356ESS00

Near Ravenna, OH 44266

Brian M

Job Details: 08/19/2021

Cc flames not low enough Verified unit converted correctly Called whirlpool they advised me thats the way its supposed to work But after talking to tech I found a chart on how to adjust flames using a special 00 screw driver Customer made a screwdriver to fit Adjusted flames OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Amherst, OH 44001

David R

Job Details: 08/19/2021

"Cc unit not agitating. Found actuator out of came loop. Replaced with actuator from t/s. Calibration tested, good. Op test ok.; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2665XEM6

Near Elyria, OH 44035

David R

Job Details: 08/19/2021

Replaced icemaker. Called for water. Good. Op test ok.

We serviced a

KENMORE REFRIGERATOR

Model 596.6931301

Near Madison, OH 44057

Jeff M

Job Details: 08/19/2021

installed the new part op tested good. Control

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Elyria, OH 44035

Gabriel P

Job Details: 08/19/2021

When I replace door it was not closing all the way when letting it go without forcing it to close try steaming gasket and still not closing when letting door go, I called whirlpool tech line there service matter was not working chris advise me to maybe order a new door but then I the side to change the hinge from the old door to new door and I realize the hinge on the damage door was never there so that will bring the door lower and thats why old damage door was closing easy so I try with new door without hinge and it worked.

We serviced a

WHIRLPOOL WASHER

Model WTW6200SW2

Near Lakewood, OH 44107

Gabriel P

Job Details: 08/19/2021

"When trying to change shaft and bearings the shaft was seize into tub had to put unit on its back and hammer the heck out of it then shaft damage tub also bearing shatter every where and one half got stuck in outer basket will need both tubs also put the screws on ziplock bag and the rest of parts inside old basket tub ; ordrng 1 WPW10321522 (Tub) and 1 W10193886 (Outer tub), states that autho needed"

We serviced a

MAYTAG WASHER

Model MVWC360AW0

Near Rocky River, OH 44116

Gabriel P

Job Details: 08/19/2021

"Customer had a hip surgery and he couldnt level unit I only charge service call,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Lakewood, OH 44107

Gabriel P

Job Details: 08/19/2021

"Replace filter housing and damper,opt test ok"

We serviced a

KITCHENAID COOK TOP

Model KECC507RBL004

Near Mentor, OH 44060

Jeff M

Job Details: 08/19/2021

Installed the new part op tested good. Switch

We serviced a

WHIRLPOOL WASHER

Model MHW5630HC0

Near Shaker Heights, OH 44120

Jason N

Job Details: 08/19/2021

"Cc unit not cycling properly, not advancing on certain cycles.Ran diagnostic, found codes f8e1 for valve failure and f0e5 for offbalance load. Ran auto test, all functions passed. Ran quick wash cycle, cycle stalled at 10 min, found it filling with hot water when set for cold. Hoses are installed correctly on inlet valves. Unit continually filling with hot water and washing. Tried powering down unit, unit would not respond, continued to fill. Unit needs main control. Customer not repairing at this time, estimate only.; ordrng 1 W11322901 (Main control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Ravenna, OH 44266

Brian M

Job Details: 08/19/2021

Cc unit not washing and has a smell Ran auto test no issue found no errors showed at end of test Ran another cycle test Could not duplicate a issue at this time

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Kent, OH 44240

Brian M

Job Details: 08/19/2021

Cc valve not closing Found fill valve seeping Needs valve ; ordrng 1 W11434044 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Kent, OH 44240

Brian M

Job Details: 08/19/2021

Installed valve Ran fill test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near North Ridgeville, OH 44039

David R

Job Details: 08/19/2021

Cc unit icemaker not working after replacing filter. Found icemaker turned off. Turned on and reset filter light. Tested and icemaker dropped ice and called for water. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20EVMS13

Near Rocky River, OH 44116

Gabriel P

Job Details: 08/19/2021

"When arrive found rails screw loose re tight,opt test ok ,also advise customer that if they put food in freezer and it doesnt shut right with food in it then it will need rails ,a"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Painesville, OH 44077

Jeff M

Job Details: 08/19/2021

Only one part arrived out of the three that was ordered. I installed the harness anyway. Still does not work control board and an actuator; ordrng 1 W11417466 (Control) and 1 W10913953 (Actuator)

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Streetsboro, OH 44241

Brian M

Job Details: 08/19/2021

Installed drawer Ran test cycle found washer to shake and move Inspected all suspension and springs no issue found Previously replaced control for same issue Called whirlpool Explained what was happening and what I checked over They advised thats its extra vibration coming from pedals tool or because of sub floor Nothing can be done

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF79R20DW03

Near North Olmsted, OH 44070

Gabriel P

Job Details: 08/19/2021

"Steam gasket,opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Cleveland, OH 44135

Gabriel P

Job Details: 08/19/2021

"Replace repair kit,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Perry, OH 44081

Jeff M

Job Details: 08/19/2021

Installed the new part op tested good. Harness and control

We serviced a

WHIRLPOOL RANGE

Model KSIB900ESS2

Near Shaker Heights, OH 44122

Jason N

Job Details: 08/19/2021

"Installed console panel. Ran keypad test, all buttons functioning. Ran bake test. All functions normal. Op test good."

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHC319ESS5

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/19/2021

"Cc unit not powering on Found fuse open Used fuse tester and ran unit nothing seemed to be tripping Replaced fuse using truck stock OP Test Ok ; used 1 W10138793 (FUSE, MICROWAVE) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Independence, OH 44131

David R

Job Details: 08/19/2021

"Sealed system repair. Recovered refrigerant, replaced evap and drier, pulled 28'vac w/ pump, watched, good, charged 5.5 oz r134a, unit cooling, pressures good, op test ok. Customer wanted compressor replaced, they had one from previous repair. Upon inspection, leaking and damaged prongs. Advised customer of 24 hr wait period before putting items in."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Avon Lake, OH 44012

Gabriel P

Job Details: 08/19/2021

Customer said it doesnt leak every time ran normal cycle no leaks also she said dishes are coming out cloudy calling whirlpool spoke to Kathy she said not using rinse aid could cause leak and dishes to be cloudy.

We serviced a

GE REFRIGERATOR

Model ZICP360NHALH

Near Solon, OH 44139

Brian M

Job Details: 08/19/2021

Cc unit is cold in freezer but warm in fridge Found that I had installed fan blade upside down Fixed blade OP Test Ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Maple Heights, OH 44137

Jason N

Job Details: 08/19/2021

Installed shift actuator. Ran auto test and started regular cycle. No abnormal sounds heard. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Solon, OH 44139

Brian M

Job Details: 08/19/2021

Installed door OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Madison, OH 44057

Jeff M

Job Details: 08/19/2021

Installed the new part op tested good. Harness and control

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Avon, OH 44011

Gabriel P

Job Details: 08/19/2021

"Replace shifter, then ran calibration and auto test pass,opt test ok"

We serviced a

GE REFRIGERATOR

Model WFW5620HW0

Near Maple Heights, OH 44137

Jason N

Job Details: 08/19/2021

"Cc unit not turning on, just blinkingFound unit flashing Loc when power button pressed. Unit control lock is turned on. Turned off control lock. Ran diagnostics test cycle. All functions passed. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Broadview Heights, OH 44147

David R

Job Details: 08/19/2021

"Replaced control and harness hi limit thermostat. Tested and went to diagnostics cycle when heater turns on, good. Advised customer of using rinse aid and extended dry for best drying results. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Geneva, OH 44041

Jeff M

Job Details: 08/19/2021

"The unit is not operating correctly. I found the lock and the main control failed needs a lock and a control.; ordrng 1 W11116592 (Control), used 1 W11307244 (Lock) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM1

Near Solon, OH 44139

Brian M

Job Details: 08/19/2021

Cc unit leaking Found leak coming from shifter Needs sump assembly ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ0

Near Avon, OH 44011

Gabriel P

Job Details: 08/19/2021

Adjuster are broken and seal keeps coming off ordering parts needed ; ordrng 1 WPW10740408 (Adjuster) and 1 WPW10740410 (Adjuster) and 2 WPW10740410 (Cover)s and 1 W11177741 (Seal tub)

We serviced a

KITCHENAID DBL WALL OVEN

Model KEBS207BSS00

Near Cleveland, OH 44124

Jason N

Job Details: 08/19/2021

"Cc unit not heating correctlyCustomer stated unit performance in baking things is erratic, sometimes it works good preheating and baking, other times not. Ran diagnostics, found code f1e1 for oven user interface failure. Per tech sheet, replace UI. Unit also has service pointer for incorrect preheat temperatures, again suggested action is to replace UI control. ; ordrng 1 WPW10751155 (UI board)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHI1826LB1

Near Geneva, OH 44041

Jeff M

Job Details: 08/19/2021

Evap fan failed. ; ordrng 1 241854301 (Fan) and 1 123 (Shipping)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Strongsville, OH 44136

David R

Job Details: 08/19/2021

"Cc unit evap is frosting over, icemaker is running at sow rate, ice building under drawer. Found Service Pointer W11329116C, that explains and goes over problem customer is experiencing with new updated control and evap cover. Checked and made sure that new version is needed, less than 7.0 so yes new version is needed. Icemaker is up to date. Ordering control and evap cover; ordrng 1 W11333076 (Control) and 1 W11167902 (Evap cover)"

We serviced a

GE DISHWASHER

Model PDT715SYN0FS

Near Chardon, OH 44024

Joe O

Job Details: 08/19/2021

"Cc: not washingRan test cycle. Unit started, and has good water pressure. Unit functioning as designed. Op test ok"

We serviced a

GE RANGE

Model PGS908SEM1SS

Near Mayfield Heights, OH 44143

Joe O

Job Details: 08/19/2021

"Cc: long heat times, loudFound oven igniter weak. Needs igniter; used 1 12400035 (IGNITER5299), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Mayfield Heights, OH 44124

Joe O

Job Details: 08/19/2021

"Cc: freezing food, spoiling food, drawers not levelCustomer stated that some food is spoiling, some food is freezing all in ff section. Found temps at 40 degrees in ff section temp is freezer at 8 degrees. Found customer has ff temp set to 4 of 5(coldest). Found shelf that has drawers mounted to it warped(weight over time warped shelf). Advised customer warranty does not cover shelving. Could not duplicate issue cooling issue. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Cleveland, OH 44108

Joe O

Job Details: 08/19/2021

"Cc: not making ice, low water pressureFound low water pressure to unit. Cust has a saddle valve connected to the plastic supply line (see pic), advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with an?inline valve, and stainless or copper water line. Need plumber"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Highland Heights, OH 44143

Joe O

Job Details: 08/19/2021

Cc: freezing food in ff sectionFound temps in ff settings at 34 degrees. Temp set to coldest setting. Control will not allow adjustments to temp settings. Needs control. Replaced control. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Willoughby Hills, OH 44092

Joe O

Job Details: 08/19/2021

"Cc: not dispensing ice or water, not registering tempFound ff temps at 39 degrees and freezer at 5 degrees. Unit has good temps. Found dent on inside of ff door, door is not engaging door switch. Needs left side ff doorOffice to reschedule; ordrng 1 W11435353 (Ff door left)"

We serviced a

KENMORE REFRIGERATOR

Model 106.59297991

Near Eastlake, OH 44095

Joe O

Job Details: 08/19/2021

"Cc: ice bin has hole in itNeeds ice binCustomer to install; ordrng 1 WPW10312301 (ice-contnr), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8000BW0

Near Oberlin, OH 44074

David R

Job Details: 08/18/2021

"Cc unit not spinning. Found broken belt. None of repair kit belts fit unit. Would need to order. Gave time frame and estimate to customer. Customer only paying SVC. Do not order parts.; ordrng 1 WP8547157 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB300WQ2

Near Perry, OH 44081

Joe O

Job Details: 08/18/2021

"Cc: ul error code, loud during spinFound ul error code, found bearings extremely loud. Leaking from bearing into motor. Stator rubbing on rotor. Needs bearing kit, stator and rotorCustomer does not want to repair at this time ; ordrng 1 WPW10419333 (stator) and 1 280146 (rotor) and 1 W10435302 (bearing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FDRXXY09

Near Richmond Heights, OH 44143

Jason N

Job Details: 08/18/2021

"Cc unit not making/dispensing iceCustomer stated unit was not dispensing ice, could not hear auger running. He checked bin and said there was no ice in bin either. Started working again, is working at this time but wanted to keep appointment. Ice bin is full of ice, tested dispense, ice dispense test good. Ran diagnostics, ice box fan test 36, test good. Ran test 37, ice box thermistor, passed. All functions are properly at this time, unable to duplicate and ice maker or dispense issues at this time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Cleveland, OH 44111

Jason N

Job Details: 08/18/2021

"Cc unit not completing cycles, sometimes turns on by itself. Ran diagnostics, no codes stored. Ran diagnostics test, halfway through cycle, unit powered off. Checked power in to unit, found receptacle miswired, ground and Hot reversed. Advised customer to have electrician fix wiring in receptacle before anymore diagnostics can be performed."

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Moreland Hills, OH 44022

Brian M

Job Details: 08/18/2021

Installed sump assembly OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Mentor, OH 44060

Joe O

Job Details: 08/18/2021

"Installed gear case, cam and belt. Ran diagnostics test cycle. Op test ok"

We serviced a

JENN-AIR COOKTOP GAS

Model JGD8430ADS

Near Chagrin Falls, OH 44022

Brian M

Job Details: 08/18/2021

Installed glass OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBS3

Near Westlake, OH 44145

Gabriel P

Job Details: 08/18/2021

"Right rail broke ordering ; ordrng 1 WPW10546503 (Adjuster), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

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