Service History 326

Near MIDDLEBRG HTS, OH 44130
Corey L.
Job Details: 10/29/2019
DRYER AMANA NGD4655EW1 "Customer complaint dryer making a noise, confirmed noise sounds like light scraping by hand and during cycle, no obvious scraping indicators, removed drum and re installed, noise went away, rotated by hand after and retested, no noise, op test good"
Near Cleveland, OH 44120
Jeff M
Job Details: 10/29/2019
DRYER WHIRLPOOL WED92HEFC0 The seal for the inner glass door came apart there’s a big gap between the metal portion of the door and the glass not holding the seal properly and place the rear assembly needs to be replaced; ordrng 1 W11188529 (door)
Near Cleveland, OH 44113
Corey L.
Job Details: 10/29/2019
DISHWASHER GE ZDT915SPJ0SS "Before installing found knock out to garbage disposal had not been removed not allowing unit to drain, removed knock out since labor was paid, left receipt with total parts refunded, customer paid cash, took unused part with"
Near Cleveland, OH 44120
Jeff M
Job Details: 10/29/2019
WASHER MAYTAG MVWB765FW2 Installed new part unit op tested good
Near Chagrin Falls, OH 44023
Dan H
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Customer complaint of condensation in fresh food section , door sealed are good, no abnormal frost or condensation observed, unit is operating as designed"
Near Kent, OH 44240
Dan H
Job Details: 10/29/2019
WASHER WHIRLPOOL RTW4516FW2 "Customer complaint that lid would not open, ran diagnostics found f2e1(stuck key) and f7e1(basket speed fault) error codes, optical sensor on shifter has failed, unit needs new shifter, installed new shifter , op test good ; used 1 W10913953 (ACTUATOR )
Near Strongsville, OH 44136
David R
Job Details: 10/29/2019
WASHER WHIRLPOOL WFW5620HW0 "Cc unit is leaking. No error codes. Ran unit and didn’t initially see anything, took off top and back, looked around saw water slightly dropping by dispenser. Checked all hoses and valve, they are good. Ordering dispenser drawer and hose.; ordrng 1 W1131
Near Kent, OH 44240
Dan H
Job Details: 10/29/2019
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is leaking, no leaks found, found customers drain backing up and flooding basement floor, advised customer that they need a plumber to repair drain, unit is operating as designed"
Near Streetsboro, OH 44241
Dan H
Job Details: 10/29/2019
WASHER MAYTAG MVWX655DW0 "Customer complaint that unit is not spinning, ran diagnostics found f5e1(lid switch fault), f7e1(basket speed fault), f0e5(off balance load detected), and f0e2(oversuds condition) error codes, found hub worn, installed new hub, op test good ; used 1 W105
Near Chagrin Falls, OH 44022
Dan H
Job Details: 10/29/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Customer complaint that unit is not draining, confirmed, unit needs new drain hose, unable to remove dishwasher from under the cabinet, customer to have unit removed and contact us when it’s ready"
Near Chardon, OH 44024
Dan H
Job Details: 10/29/2019
FREEZER WHIRLPOOL EV188NYWS00 "Recovered refrigerant, installed evaporator and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.2oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before resto
Near Kirtland, OH 44094
Dan H
Job Details: 10/29/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Customer will not be home, rescheduled for Wednesday ; schdld next appmnt for 10/30 WED !"
Near Avon, OH 44011
Gabriel P
Job Details: 10/29/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Found un level fridge correct issue ,opt test ok"
Near Cleveland, OH 44114
Jeff M
Job Details: 10/29/2019
DISHWASHER KITCHENAID KUDS30IXSS9 "The units water valve has failed in the op position. Along with the sump motor sounds vary bad. The unit will needs valve a pump est only ; ordrng 1 WPW10327249 (water intake valve) and 1 WPW10780877 (pump&motor), used 1 SHIPPING (SHIPPING AND HANDLING)
Near Cleveland, OH 44117
Jeff M
Job Details: 10/29/2019
DRYER WHIRLPOOL WED5000DW2 Dryer seal is damaged and the idler pulley is squeaking is the new seal and dryer repair kit; ordrng 1 4392065 (dryer repair kit) and 1 W10906683 (seal-door)
Near Cleveland, OH 44124
Jason N
Job Details: 10/29/2019
WASHER WHIRLPOOL MVWB800VQ0 "Cc unit not completing clean washer cycles, but all other cycles work fineCustomer stated she has to keep restarting clean washer cycle, because it’s stopping. She’s unsure of when it’s stopping in cycle. Ran diagnostics, no codes stored, ran auto test,
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/29/2019
MICROWAVE WHIRLPOOL WOC75EC0HS01 Found error code f8e0 upper fan when on preheat not turning on ordering blower fan bj I only saw 1 blower fan by control let me if you find the other one ; ordrng 1 W11248652 (blower)
Near Moreland Hills, OH 44022
Jason N
Job Details: 10/29/2019
WASHER WHIRLPOOL WTW7000DW4 "Cc unit not drainingRan diagnostics, found codes f9e1 for long drain, f8e6 for water hazard. Ran manual drain pump test, drain pump is seized up, only humming. Removed drain pump, found metal pin jammed in impeller, unable to remove. Replaced drain pump
Near South Russell, OH 44022
Jason N
Job Details: 10/29/2019
BEVERAGE CENTER KITCHENAID KBCS24RSBS04 "Defrosted evap, Installed defrost bimetal, timer and heater. Op test good, advised customer to allow 24 hrs for unit to regulate temps."
Near Cleveland, OH 44108
Corey L.
Job Details: 10/29/2019
WASHER MAYTAG MVWX655DW1 "Customer complaint it doesn’t fill with enough water so soap doesn’t spin out, ran diagnostics no faults, all tests passed, unit is operating as designed, calibrated, advised customer to only use 1-2 tbsp of detergent"
Near Cleveland, OH 44120
Jeff M
Job Details: 10/29/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 The saddle valve is starting to get restricted limiting the water flow I recommended them calling a plumber and replacing the saddle valve with a proper valve.
Near Strongsville, OH 44149
David R
Job Details: 10/28/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc unit no cool in Fz. Fz is 26* and Ff is 45. Dye filter already put in 2017, checked and couldn’t find any leaks. Ordering Drier and FF evap.**** 3 hour count, sealed system job. ** request double labor; ordrng 1 W11116006 (evaporator FF) and 2 WPW1043
Near Rocky River, OH 44116
Gabriel P
Job Details: 10/28/2019
WALL OVEN JENN-AIR JJW2530WS01 "Found blower not going up to speed when using both oven and it trips off will need to replace both blowers customer will fix it ; ordrng 1 WPW10273666 (blower) and 1 WPW10273667 (blower), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Lyndhurst, OH 44124
Corey L.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Customer complaint fridge lost cooling after weird sounds, confirmed ff room temp, frz 29, found ice and frost build up above evap stopping fan, unit has good frost pattern, cleared ice, slides not closing every time evenly, ordering slides ; ordrng 1 WP
Near Geneva, OH 44041
Jeff M
Job Details: 10/28/2019
RANGE WHIRLPOOL WEG750H0HZ0 The user display is not Illuminating but there’s a lot of heat coming from the ui unit need a ui and control; ordrng 1 W11205353 (cntrl-elec) and 1 W11339755 (UI)
Near Cleveland, OH 44128
Dan H
Job Details: 10/28/2019
WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not spinning, unit unplugged, plugged is unit in, drain pump started, canceled cycle, ran diagnostics found f0e5(off balance load detected) error code, ran drain and spin cycle, unit spins, unit is operating as designed"
Near Cleveland, OH 44128
Dan H
Job Details: 10/28/2019
WASHER WHIRLPOOL WTW7500GC2 "Customer complaint that buttons are not working, all buttons working, ran diagnostics found f0e5(off balance load detected) error code, unit is operating as designed"
Near Seven Hills, OH 44131
Dan H
Job Details: 10/28/2019
WASHER MAYTAG MVWB835DW2 "Customer complaint that unit did not spin out clothes once and ran for over an hour and half 3 times, ran diagnostics no error codes found, ran drain and spin cycle , unit spins, unable to duplicate the problem , unit is operating as designed"
Near Brecksville, OH 44141
Dan H
Job Details: 10/28/2019
REFRIGERATOR MAYTAG MZD2665HES "Customer complaint that milk froze, milk was placed in front of inlet vent from freezer section , advised customer not to place milk there and to store products that are not easily frozen there instead, fresh food section temp at 41 degrees , unit is ope
Near Bay Village, OH 44140
Gabriel P
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found error code E5 on icemaker same error as before temp on ice box 20 degrees on fresh food section 36 and freezer 3 degrees ran test 59 to find home position and test 57 harvest found fill tube frozen where it fill icemaker maker call bj he say that th
Near Brecksville, OH 44141
Dan H
Job Details: 10/28/2019
REFRIGERATOR MAYTAG MFI2269VEM10 "Customer complaint of loud noise and slow water flow, no unusual noises heard from compressor , condenser fan , evaporator fan, or air damper, customer has piercing valve installed, advised customer that valve should be replace with a ball valve, cust
Near Warrensville Heights, OH 44128
Jason N
Job Details: 10/28/2019
OTR MICROWAVE KITCHENAID KHMS145JBL0 "Did not install bulb for customer, she did not want to pay any labor. Suggested at this point she could ship around for a new unit, if she really needs a good light."
Near Garfield Heights, OH 44125
Jason N
Job Details: 10/28/2019
REFRIGERATOR AMANA AFI2539ERM03 "Installed mullion flipper. Tested door operation multiple times, op test good."
Near Auburn Township, OH 44023
Jason N
Job Details: 10/28/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Cc unit top rack rails coming apart. Confirmed upper rack rails separating at welds. Per service W11296667, s code S22916, parts and labor covered. Replaced upper racks rails using overflow truck stock. Op test good."
Near Maple Heights, OH 44137
Dan H
Job Details: 10/28/2019
DRYER WHIRLPOOL WED5560SQ0 "Customer complaint that unit is not starting, confirmed, found timer contact t-w open, should be closed in all cycles, unit needs new timer, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and t
Near Strongsville, OH 44136
David R
Job Details: 10/28/2019
REFRIGERATOR KENMORE 596.785738 Replaced parts. Tested. Op test ok
Near Mentor, OH 44060
Jeff M
Job Details: 10/28/2019
OTR MICROWAVE KITCHENAID KHMS2050SSS2 I was not able to duplicate issue with the grease and charcoal filters are packed. Units not getting airflow customer can install the filters.; ordrng 2 W10120839A (filter)s and 2 W10120840A (filter)s
Near Shaker Heights, OH 44122
Corey L.
Job Details: 10/28/2019
DRYER SAMSUNG DV431AEPXAA01 "Installed element asm, op test good"
Near Strongsville, OH 44136
David R
Job Details: 10/28/2019
DISHWASHER KITCHENAID KUDS30IXBL7 "Cc unit leaking from left bottom corner. Took off front cover to run and see if I can spot any water marks. Wash Pump motor is loud, customer said at one point glass broke in unit. Found gasket worn and tore in the corner. Replaced from t/s. Tested. No l
Near Orange, OH 44122
Corey L.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRS321SDHV01 "Customer complaint water not dispensing, confirmed found water to unit shut off, turned on, op test good"
Near Westlake, OH 44145
Gabriel P
Job Details: 10/28/2019
WASHER WHIRLPOOL WFW9450WW00 "Found error code f30 dispenser system error and f34 unload indication This failure is only for information and can be displayed in the error history during the Diagnostic Test. During the Cleaning Cycle, a load was detected inside the drum and Cleaning C
Near Parma, OH 44134
David R
Job Details: 10/28/2019
DRYER WHIRLPOOL WGD4815EW2 "Unit not heating. Checked all fuses, good, they ignited and sensor good. Ignitor glowing then shutting off, gas valve solenoids not opening to release gas into unit. Ordering burner assembly and coils.*** wont be home till 4 last call of the day; ordrng
Near Parma, OH 44134
David R
Job Details: 10/28/2019
DRYER MAYTAG MGDB835DC4 "Replaced control still didn’t heat. Removed drum and found wire not connected to thermal cutoff. Connected back, tested. Unit heated. Op test ok."
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 10/28/2019
DRYER MAYTAG MED5630HW0 "Customer complaint dryer makes a loud noise while running, found exhaust pushed in too far and making blower hit shroud, adjusted, op test good"
Near Monroe Township, OH 44030
Joe O
Job Details: 10/28/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 "Cc: not making ice, frost buildup on ice maker vents, ice buildup in freezer on right side, ui keeps switching back to Celsius, freezing in the deli drawer.Ui continuously is switching back to Celsius when switched to Fahrenheit. Found temps in ff at 38
Near Edgewood, OH 44004
Joe O
Job Details: 10/28/2019
DRYER WHIRLPOOL CGM2745FQ "Dryer timer ran itself out, did not start when start button was pushed. Op test ok.Found key missing for panel. Needs lock and key; ordrng 1 WPW10114740 (key)"
Near Garfield Heights, OH 44125
Dan H
Job Details: 10/28/2019
WASHER MAYTAG MVWB765FC2 "Installed new user interface, op test good"
Near Fairview Park, OH 44126
Corina B
Job Details: 10/28/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "CC that the lights unit unit quit working, they unplugged the unit for a bit and ever turned back on. The ice dispenser is not working, steamed out augur motor, still not turning. Will need a new wire harness for the deli drawer and motor. ; ordrng 1 W10
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 10/28/2019
DRYER GE DBXR463GG7WW Found igniter glowing but but turn of in 5 second check voltage going to igniter 122 igniter getting weaker also start switch broken and nob and also pulley making a squeak sound giving estimate for everything customer will not fix
Near Elyria, OH 44035
Gabriel P
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Replace all gasket and steam ,opt test ok"
Near North Royalton, OH 44133
Corina B
Job Details: 10/28/2019
WASHER MAYTAG MVWX655DW1 Replaced the suspension rods. Started a drain and spin. Optest ok.
Near Harpersfield Township, OH 44041
Joe O
Job Details: 10/28/2019
REFRIGERATOR FRIGIDAIRE FFHS2622MWJ "Cc: not dispensing iceFound auger motor humming but will not engage. Attempted to help auger. Auger motor is seized in place. Needs auger motor. ; ordrng 1 242221501 (motor-auger12906), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Westlake, OH 44145
Corina B
Job Details: 10/28/2019
DISHWASHER KITCHENAID KUDC10FXSS5 "CC that there are plastic pieces falling onto the heater and not drying. Found the covers to the top rack fell off. Ran diag 8-1 slow drain, 10-1 dispenser, 6-6 cool water. Ran a calibration."
Near Euclid, OH 44132
Jeff M
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Installed new part unit op tested good
Near Richmond Heights, OH 44143
Jeff M
Job Details: 10/28/2019
DRYER SAMSUNG DV419AEWXAA Installed new part unit op tested good
Near Willoughby, OH 44094
Jeff M
Job Details: 10/28/2019
DRYER WHIRLPOOL MEDB200VQ1 "The unit idler pulley is squeak needs replaced ; ordrng 1 WPW10547292 (pulley-idr), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Willoughby, OH 44094
Jeff M
Job Details: 10/28/2019
WASHER WHIRLPOOL WTW4816FW2 Pastor for the motor has failed the mount is broken and it looks like it was rubbing against the belt/pulley the unit needs a new control n cap; ordrng 1 W11158830 (capacitor) and 1 W11170319 (cntrl-elec)
Near Madison Township, OH 44057
Joe O
Job Details: 10/28/2019
STACK W/D WHIRLPOOL LTE5243DQ3 Installed lid switches. Ran test cycles. Op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Cleveland, OH 44112
Corey L.
Job Details: 10/28/2019
WASHER AMANA NTW4516FW2 "Customer complaint washer is leaking a little every time, confirmed found drain hose missing clamp at unit and steadily dripping onto basement floor, used excess clamp had in toolbag, op test good, ran diagnostics found f7e6 motor fault, motor sounds lik
Near Streetsboro, OH 44241
Jason N
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Installed new LH door. Dispenser function normal, op test good."
Near Rocky River, OH 44116
Corina B
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "CC that the unit is not cooling. Checked for leak, no leaks. With gage high side 60” psi low 30” psi. Found the compressor is seized. Replaced the compressor. Optest ng. Low side went into a vacuum after charging it. Cut the cap tube at the drier and eva
Near Gates Mills, OH 44040
Jeff M
Job Details: 10/28/2019
DRYER SAMSUNG DV422EWHDWRAA Installed new part unit op tested good
Near Lakewood, OH 44107
Corina B
Job Details: 10/28/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced the evap fan. Optest ok.
Near Cleveland, OH 44113
Corina B
Job Details: 10/28/2019
DISHWASHER WHIRLPOOL WDF520PADM0 "CC that the high temp does not work. Found the high temp, soak and clean and the start button do not turn on. Will need a main control. ; ordrng 1 W10804115 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Shaker Heights, OH 44120
Corey L.
Job Details: 10/28/2019
WASHER WHIRLPOOL MVWX500XW2 "Customer complaint since someone else can to repair not draining properly it’s been making noises that it never made and still not spinning clothes out after they replaced actuator, found nut to belt pulley loose not fully engaging shaft, tightened, ran
Near Garrettsville, OH 44231
Jason N
Job Details: 10/28/2019
REFRIGERATOR MAYTAG MFI2570FEZ05 "Cc unit freezing food in ff section Checked temps in ff section 32-33 degrees when set at 40. Freezer temps at 5 set at 1. Ran damper operation, sounds loud, possible intermittent op or leaking air. Ordering damper and UI control.; ordrng 1 W11269232 (pa
Near Parma, OH 44129
David R
Job Details: 10/28/2019
WASHER MAYTAG MVWB865GW0 "Cc of noise. Found debris in drain pump, drain pump blades damaged. Replaced from t/s. Tested ran 51/52. Op test ok.; used 1 W10876600 (PUMP-WATER) from stock"
Near Mentor, OH 44060
Dan H
Job Details: 10/28/2019
WASHER MAYTAG MVWB766FW1 "Customer complaint that lid doesn’t unlock after cycle and shaking, found basket stripped, unable to remove spaner nut, unit needs new basket, tub, gearcase , and spaner nut ; ordrng 1 W10512161 (tub asm) and 1 W10811956 (drum assy) and 1 W10811957 (spin
Near Willoughby, OH 44094
Jeff M
Job Details: 10/28/2019
WASHER AMANA NTW4605EW0 The unit was off. I plugged the unit into a different out let unit op tested good
Near Wickliffe, OH 44092
Corey L.
Job Details: 10/28/2019
RANGE FRIGIDAIRE FFGF3052TSA "Customer complaint every thing in the new home doesn’t seem right and she wanted a check over over the unit, unit is brand new and should be under warranty, advised customer to call Frigidaire with model number for warranty info, ok but would like me to
Near Olmsted Township, OH 44138
David R
Job Details: 10/28/2019
RANGE WHIRLPOOL KSGG700ESS0 Replaced parts. Tested. Burner came on every time. Op test ok.
Near Bedford, OH 44146
Dan H
Job Details: 10/28/2019
RANGE AMANA AGR6603SFB1 "Installed new control, op test good"
Near Bedford Heights, OH 44146
Dan H
Job Details: 10/28/2019
WASHER MAYTAG MVWC565FW2 "Customer complaint that unit is shaking, started drain and spin cycle, shaking from unit is normal amount, suspension is good, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 10/28/2019
WASHER WHIRLPOOL WTW4850HW1 I was not able to duplicate the issue I ran a drain and spin tested good I ran a test cycle tested good I ran a calibration cycle tested good. The unit was halfway sitting on a rug I did remove the rug and re-center the machine.
Near Mentor, OH 44060
Jeff M
Job Details: 10/28/2019
RANGE WHIRLPOOL WFE525S0HZ1 Installed new part unit op tested good
Near Eastlake, OH 44095
Corey L.
Job Details: 10/28/2019
REFRIGERATOR KENMORE 106.535323 "Customer complaint of noise sounds like from ice maker, played video, noise coming from evap fan, found bottom of both seals torn and magnets hanging allowing warm are to enter and accumulate around evap fan, unit needs new gaskets; ordrng 1 2159074 (gas
Near Kent, OH 44240
Jason N
Job Details: 10/28/2019
DISHWASHER MAYTAG MDB8989SHZ0 "Cc unit not operating correctlyCustomer stated she thinks it ran all night because in the morning dishes were still warm inside, and she had a plastic plate that was warped on the lower rack.Ran diagnostics, found codes 6-1 for low/no water inlet, 5-1 fo
Near Mentor, OH 44060
Jeff M
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "The unit is not cooling the is no heat transfer no frost. The unit needs a new compressor and evap est only ; ordrng 1 8201675 (compressor) and 1 W11116006 (evaporator), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Mantua, OH 44255
Jason N
Job Details: 10/28/2019
REFRIGERATOR FRIGIDAIRE LFHB2751TF5 Cc unit freezer door leaking airFound freezer door with large gap on upper left side. Adjusted door using adjustment screws. Equal gap all the way around. Op test good.
Near Oberlin, OH 44074
David R
Job Details: 10/28/2019
WASHER MAYTAG MVWC565FW1 Cc of noise. Removed agitator. Found a lot of debris and coins underneath. Removed. Ran service test and calibration. Op test ok.
Near Garrettsville, OH 44231
Jason N
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Cc unit not coolingFound both compartments at room temperature. Compressor running, drawing .8 a. Checked frost pattern, weak frost, only coating first coil. Unit has a refrigerant leak, will need sealed system repair. Quoted customer, customer not repai
Near Cleveland, OH 44113
Corina B
Job Details: 10/28/2019
DISHWASHER WHIRLPOOL WDF520PADM0 "CC that the top rack is not getting clean. Checked the spray arm, clean. Checked the filter, dirty. Advised cust to clean the filter out every few months and to run the hot water in the sink before starting the dishwasher. Ran a calibration. Optest ok."
Near Munson Township, OH 44024
Jason N
Job Details: 10/28/2019
DISHWASHER WHIRLPOOL KUDD01DPPA0 "Cc unit not working Customer stated daughter ran unit while “slimes beads” were in inside Confirmed melted beads caked inside top drawer unit, found beads had made it down into pump/motor, spray arm rotor, and caked on the inside and outside of filter pl
Near Willowick, OH 44095
Corey L.
Job Details: 10/28/2019
WASHER MAYTAG MVWX655DW1 "Customer complaint washer won’t come off spin, unit unplugged, plugged in spin led flashing, customer stated she hand washes some things and puts them on drain and spin but takes them out in 10 minutes, customer is not canceling cycle, customer stated sh
Near Cleveland, OH 44103
Corina B
Job Details: 10/28/2019
WALL OVEN WHIRLPOOL JGW8130DDW "CC that the fan does not turn off, it won’t heat after awhile."
Near Madison Township, OH 44057
Joe O
Job Details: 10/25/2019
DRYER FRIGIDAIRE FAQE7011KW0 Installed limiter. Ran test cycle. Op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Parkman Township, OH 44062
Brian M
Job Details: 10/25/2019
WASHER WHIRLPOOL MVWB865GW0 Installed UI and control Ran auto test and calibration OP TEST OK
Near Willowick, OH 44095
Jason N
Job Details: 10/25/2019
WASHER WHIRLPOOL WTW7500GW0 "Cc unit went off balance washing large blanketCustomer stated it went off balance while washing a large heavy weight blanket and it was starting and stopping. Has been using unit since without as issue. Checked tub suspension, ran auto test and calibrati
Near Painesville Township, OH 44077
Joe O
Job Details: 10/25/2019
WASHER WHIRLPOOL MVWC400XW3 Installed gear case. Ran auto test. Unit would not spin or agitate. Spoke with BJ. Ohmed out motor and shifter. Needs lower harness and control. ; ordrng 1 W10480274 (cntrl-elec) and 1 WPW10268821 (harns-wire)
Near South Euclid, OH 44121
Dan H
Job Details: 10/25/2019
OTR MICROWAVE WHIRLPOOL WMH53521HZ3 "Customer complaint that unit does nothing,confirmed , found outlet has an open neutral, plugged unit into good outlet, unit powered up, unit heated, unit is operating as designed, advised customer that they need an electrician to correct power supply"
Near Chardon, OH 44024
Brian M
Job Details: 10/25/2019
DRYER SAMSUNG DV45H6300EG/A3 Cc unit would not spin sometimes and had to spin the drum to get it to workRan test with empty load no issue . Ran test cycle with load At this time i can not duplicate a non. Spinning issue Advised customer if they continue to have this issue it may be c
Near Mentor, OH 44060
Joe O
Job Details: 10/25/2019
OTR MICROWAVE WHIRLPOOL WMH31017HZ3 Cc: noise then shuts offCannot duplicate the issue. Customer has about 10 videos of the issue. I have seen a similar issue of what I seen in the videos and the noise had came from the control. Could not tell where the noise is coming from. Spoke to BJ he
Near Cleveland, OH 44105
Dan H
Job Details: 10/25/2019
WASHER MAYTAG MVWC465HW2 "Customer complaint that unit is leaking water, ran manual test cycle, opened both valves let tub fill up completely, drained out, no leaks found, found hot water fill hose dripping, advised customer that they need to repacked fill hoses, unit is operat
Near Cleveland, OH 44121
Dan H
Job Details: 10/25/2019
WASHER MAYTAG MVWB765FW3 "Customer complaint that unit is not spinning, ran diagnostics found f8e1(long fill), f3e2(inlet water temperature fault), f0e4(spin limited by water pressure ), f0e3(overloaded) error codes, unit spins, barely any water entering unit, good water pressur
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/25/2019
RANGE GE JSP42DN2BB Cc unit not functioning properly Ran test bake found unit to heat up and then shut off Needs control board Found burner switches not functioning all the time Front left would not shut off left rear only works on low . Right rear only works on high and fro
Near North Royalton, OH 44133
Gabriel P
Job Details: 10/25/2019
REFRIGERATOR KITCHENAID KRFF302EBS01 Replace parts opt test ok
Near Willoughby, OH 44094
Joe O
Job Details: 10/25/2019
WASHER MAYTAG MVWB980BW0 Cc: intermittently dripping water into basketCustomer states it was a constant drip and has only happened a couple times. Needs water valve.Customer does not want to repair today.
Near Cleveland, OH 44113
Corina B
Job Details: 10/25/2019
DISHWASHER MAYTAG MDB7749SBM1 Replaced the ui. Checked each cycle and options. Started the unit. Optest ok.
Near North Olmsted, OH 44070
Gabriel P
Job Details: 10/25/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Found error code f5e1 door switch stuck open,when close door will not start cycle bend the strike down and close door and it start cycle is working now ask customer to put some dishes on and start cycle waiting 20 minutes when start it started flashing a
Near Lyndhurst, OH 44124
Jason N
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL ED5HHAXVB01 "Cc unit not dispensing iceFound ice container frozen on bottom, ice bin not sitting correctly. Cleared ice from ice container, ice container binding on auger shaft. Only working sometimes. Ordering ice container and auger drive shaft.; ordrng 1 WP2188917