Service History 328

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Eastlake, OH 44095

Joe O

Job Details: 06/15/2022

Cc: unit leaking from dispenserCusstated the unit leaked from dispenser for a couple days after door install but has recently stopped. Tested dispenser. No signs of leaking from ice maker. Could not duplicate issue. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Shaker Heights, OH 44120

Manny

Job Details: 06/15/2022

"Cc unit not washing, stated that the unit goes from sensing to done without washing, ran diagnostics and found f7e8 for motor over temp, and f7e1 for missing tachometer, motor is just humming when its supposed to be in a spin, unit will need motor, shifter and cap. Motor not showing in stock, office to contact customer for next service appointment.; ordrng 1 W11026785 (motor-drve) and 1 W11395618 (Capacitor) and 1 W11481722 (Shifter)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Shaker Heights, OH 44120

Manny

Job Details: 06/15/2022

Replaced heater opt test ok

We serviced a

GE WASHER

Model GTWN4250D1WS

Near Broadview Heights, OH 44147

Gabriel P

Job Details: 06/15/2022

Is and intermittent problem the drain pump stay in flood mode check pressure hose and blow through it is clear and good spoke to senior tech bj he said ordering pressure switch but we will not charge customer we will pay it our self for customer ; ordrng 1 WH12X10412 (Pressure switch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDB00

Near Ravenna, OH 44266

Brian M

Job Details: 06/15/2022

Cc unit frosting Could not determine air leak Possibly needs gap sealed needs silicone ; ordrng 2 WP482338 (adhesive)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDB00

Near Ravenna, OH 44266

Brian M

Job Details: 06/15/2022

Cc unit frosting Could not determine air leak Possibly needs gap sealed needs silicone ; ordrng 2 W10841140 (adhesive)s

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ03

Near Garfield Heights, OH 44105

Angel

Job Details: 06/15/2022

Cc that ice maker was not making ice and 2 days ago it started making ice. Looked for broken wires on bottom hinge and everything was good checked fill tube and it was hood as well so i replaced ice maker because it could be working intermittently. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Willoughby, OH 44094

Joe O

Job Details: 06/15/2022

Installed element. Tested. Op test ok

We serviced a

KENMORE WALL OVEN

Model 79030479400

Near Lyndhurst, OH 44124

Jason N

Job Details: 06/15/2022

"Cc unit not heatingRan bake test, found ignitor barely glowing, ignitor is weak and not pulling open gas valve. Replaced ignitor using truck stock part. Reran bake test to 300 degrees, good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"

We serviced a

GE RANGE

Model ZET1PH1SS

Near Beachwood, OH 44122

Jason N

Job Details: 06/15/2022

Installed control board. Ran bake test to 300 degrees. Let cycle. Unit heat cycling properly. No fault codes at this time. ; saved tckt

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Shaker Heights, OH 44122

Manny

Job Details: 06/15/2022

"Cc unit draining as soon as it fills, ran diagnostics and found code F8e1 for long fill no fill, found drain hose on the floor causing the unit to drain as it fills, elevated hose and attached to sink, ran auto test, opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4709AWB1

Near Conneaut, OH 44030

Dan H

Job Details: 06/15/2022

"Customer complaint that unit is not cleaning dishes, placed glasses upright in racks and started normal wash cycle, unit filled, wash motor started, glasses filled, incoming water temperature at 103 degrees, advised customer to run hot water in sink before starting and to use rinse aid, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near East Cleveland, OH 44112

Angel

Job Details: 06/15/2022

Cc that unit would not wash when trying to wash her blankets. Ran diagnostics and found error code F0E5 off balance load and F0E9 off balance pause explained to customer that the reasons why that happens is because of overloading and mix loads that have more weight on one side causing basket to go off balance made sure suspension was good and ran a calibration looked underneath and noticed pulley rubbed a little showed customer and recommended to keep loads no more than half a basket unit ran through everything perfectly. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Bedford, OH 44146

Jason N

Job Details: 06/15/2022

"Installed freezer door. Tested all dispense functions. All tested good, op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHW00

Near Ravenna, OH 44266

Brian M

Job Details: 06/15/2022

Cc unit was frosting up Found unit to be cleaned up Showed customer how to properly close the door for the freezer

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UF2A

Near Conneaut, OH 44030

Dan H

Job Details: 06/15/2022

Installed new spray arm

We serviced a

MAYTAG STACK W/D

Model LSE7806ACE

Near Cleveland, OH 44103

Angel

Job Details: 06/15/2022

Replaced lid switch. Opt test ok

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Kent, OH 44240

Brian M

Job Details: 06/15/2022

"Cc unit not running and seems to be leaking Found sump not running core correctly found that water has entered motor due to heater bushing leaking from previous repair Needs sump assembly ; ordrng 1 W11416363 (Sump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE RANGE

Model JGB650EEF1ES

Near Madison, OH 44057

Dan H

Job Details: 06/15/2022

"Customer complaint that burners are not lighting, confirmed, found spark module arcing across terminals, unit needs new spark module, customer does not want repair at this time ; ordrng 1 WB13X26360 (Sprk mdl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Bay Village, OH 44140

Angel

Job Details: 06/15/2022

Replaced heater tested unit for leaks. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Westlake, OH 44145

Marie V

Job Details: 06/15/2022

"Replaced heater, no leaks. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Grafton, OH 44044

David R

Job Details: 06/15/2022

"Replaced heater. Tested, ran diagnostics. Good. Op Test Ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Strongsville, OH 44136

David R

Job Details: 06/15/2022

"Replaced heater. Ran diagnostics, good. Op Test Ok"

We serviced a

KITCHENAID DISHWASHER/B-IN

Model KUDP01ILBL6

Near Strongsville, OH 44136

David R

Job Details: 06/15/2022

"Cc unit screws are stripped, found brackets on UI panel holding screws in are broke. Will need new Control Panel. Customer paid SVC. Let her know to contact warranty on day it starts and give them part number for repair. Do not order parts. ; ordrng 1 WP8531242 (Control panel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Westlake, OH 44145

Marie V

Job Details: 06/15/2022

"Replaced heater, no leaks. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QMS00

Near North Royalton, OH 44133

David R

Job Details: 06/15/2022

"Cc unit not cooling. UI control is blank. Frost building up on FZ evap, tested heated is open. Suggest replaced heater, defrost sensor and control UI. Gave estimate to customer, customer paid SVC only. Do not order parts.; ordrng 1 WPW10225581 (Bi metal) and 1 WP2006750 (Heater) and 1 W10839424 (Control UI), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHD2251TF6

Near Cleveland, OH 44134

David R

Job Details: 06/15/2022

"Cc UI, not displaying or lighting up intermittently. Turned off power for 1 min, powered back on, same, no lights on UI intermittently happening. Ordering UI. ; ordrng 1 5304518822 (UI)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Avon, OH 44011

Marie V

Job Details: 06/15/2022

"Cc that the unit was leaking when it was plugged in. Unit was unplugged. Removed back panel and inspected, found drain tube had water in it, cleared out. Also found freezer door has a gear broken on the rail. Ordering parts. ; ordrng 1 12002497 (Rail gear) and 1 WPW10655368 (Drip pan)"

We serviced a

MAYTAG REFRIGERATOR

Model MSF22C2EXM01

Near Brecksville, OH 44141

Corina B

Job Details: 06/15/2022

Replaced the housing. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS09

Near Brecksville, OH 44141

David R

Job Details: 06/15/2022

"Cc unit giving F6E8 error. Turned off power. Took off all connections and reconnected. Light working in microwave now. Microwave heating up, working correctly. Controls are covered under ex warranty. Giving customer estimate for repair if they want to go ahead with replacing controls in future if error happens again, customer will need W11157223, W11229448, W11325786 oven control, W11093254 UI. As of today, customer wants oven door replaced. Gave estimate. Customer paid SVC only, do not order parts. ; ordrng 1 W11354841 (Door) and 2 W10825778 (Hinge)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Seven Hills, OH 44131

Gabriel P

Job Details: 06/15/2022

"Replace heater element,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG320MOBS3

Near Cleveland, OH 44135

Gabriel P

Job Details: 06/15/2022

Found loose handle fix issue also took a pic of pop is under one year

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW01

Near Beachwood, OH 44122

Manny

Job Details: 06/15/2022

"Replaced damper, opt test ok"

We serviced a

WHIRLPOOL RANGE

Model KSIB900ESS3

Near Avon, OH 44011

Marie V

Job Details: 06/15/2022

Replaced panel and module. Tested all buttons and with cust tested cooktop in a pan with water. Op test ok

We serviced a

WHIRLPOOL WASHER

Model lsq9549lw0

Near Solon, OH 44139

Brian M

Job Details: 06/15/2022

Installed control OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Mentor, OH 44060

Joe O

Job Details: 06/15/2022

Installed led module. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Mentor, OH 44060

Jason N

Job Details: 06/15/2022

"Cc unit needs updated heater element installed Installed updated heater element using customer supplied pre Id part per WP pointer. Ran auto test, checked for leaks, op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Strongsville, OH 44136

Corina B

Job Details: 06/15/2022

Replaced the ui and tightened the handles. Opt test ok. Customer threw the box out for the ui. Brought core back for return.

We serviced a

WHIRLPOOL DRYER

Model WGD4900XW0

Near Chagrin Falls, OH 44022

Manny

Job Details: 06/15/2022

"Vent has been cleaned, Replaced cut off opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near North Ridgeville, OH 44039

Marie V

Job Details: 06/15/2022

"Replaced heater, no leaks. Op test ok"

We serviced a

GE WALL OVEN

Model PEB1590DM2BB

Near Rocky River, OH 44116

Gabriel P

Job Details: 06/15/2022

"Unit has power control working but it will not start so took unit out and took case off found wire that connects to interlock switch snap and burn so search harness but it was discontinued so I had the side to spice wire and use a new terminal connector that I had for that issue clamp wires to it show customer and had customer pull on it wire did not came off connector connector then test it and unit came on,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JW1

Near Fairview Park, OH 44126

Gabriel P

Job Details: 06/15/2022

Spoke to whirlpool tech line tj sent him some pictures a nd he said it needs top replace we try using magic eraser and is not coming off he then try connecting me to trade team to see if they would cover for top spoke to a young lady and she has me on hold cause she review in it with a manager whether they should cover it and they will not assist with repair cause is pass 30 days.

We serviced a

GE MICROWAVE

Model PEM31SM3SS

Near Chagrin Falls, OH 44022

Brian M

Job Details: 06/15/2022

"Cc unit not working Found control not sending power Customer stated when working it would say open close door Suspect control and switches ; ordrng 1 WB27X11027 (smart board) and 1 WB24X830 (sw-monitor) and 1 WB24X829 (switch,door sense) and 1 WB27X10454 (fuse), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Novelty, OH 44072

Brian M

Job Details: 06/15/2022

Cc bail arm popped off Fixed arm OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Mentor, OH 44060

Joe O

Job Details: 06/15/2022

"Cc: gap, frost build upFound slide warped. Replaced slide. Op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Mentor, OH 44060

Jason N

Job Details: 06/15/2022

"Cc unit need updated heater element installed Installed updated heater element using customer supplied pre Id part per WP pointer. Ran auto test, checked for leaks, op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS00

Near Strongsville, OH 44136

Corina B

Job Details: 06/15/2022

Replaced the drain pan and drain tube. Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS02

Near Wellington, OH 44090

David R

Job Details: 06/15/2022

"Cc seems like the FF section isnt cooling properly, FZ good. Took temps, FF is around 41/42* and FZ is around -5*. FF section is over packed, affecting airflow from circulating properly. Took off FF evap, took pics. Good frost pattern forming, fan and damper working properly. Unit is working good. Advised customer of the overload of items in fridge and airflow. Adjusted temp in both sections 35* and -2 in FZ, after removing some items customer can adjust back. Monitor unit. As of today, Op Test Ok"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Madison, OH 44057

Dan H

Job Details: 06/15/2022

"Installed new heater, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Elyria, OH 44035

Marie V

Job Details: 06/15/2022

"Replaced heater, no leaks. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Elyria, OH 44035

Gabriel P

Job Details: 06/15/2022

Found no frost on evaporator also found compressor with .80 amps check pressure on lines and it was 30 psi when not running and when running it goes into vacuum so feed 140 psi of nitrogen and spray soap bubble to all sawder joints and evaporator and condenser and found no sign of leak it may be internal call whirlpool tech line they still want me to replace dye filter and compressor they do not want to kill unit even though I have this results of diagnostic but if they call back with same issue then call then back, jowell compressor is out of stock office reach customer wants parts are found add 3 job count and double labor and 2 technicians is on tight space ; ordrng 2 W10843121 (Dye filter)s and 1 W11092625 (Compressor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Austinburg, OH 44010

Brian M

Job Details: 06/15/2022

Cc no cool Found no frost pattern Suspect sealed system leak Needs ff evap and compressor Sealed system under warranty ; ordrng 1 W11492867 (Evap) and 1 W10832994 (compressor) and 1 WPW10143759 (dryer)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Chagrin Falls, OH 44022

Manny

Job Details: 06/15/2022

"Replaced heater, ran diagnostics cycle, opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Lorain, OH 44052

Angel

Job Details: 06/15/2022

Replaced heater with updated part tested unit to make sure it wont leak. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ01

Near Mentor, OH 44060

Joe O

Job Details: 06/15/2022

Installed led module. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Painesville, OH 44077

Jason N

Job Details: 06/15/2022

"Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part per WP pointer. Ran auto test, checked for leaks, none. Op test good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Wickliffe, OH 44092

Corina B

Job Details: 06/15/2022

"Replaced the heater. Started a cycle, no leaks. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Oberlin, OH 44074

David R

Job Details: 06/15/2022

"Replaced icemaker. Press test button, tray twisted back to home position and called for water. Give time for ice to form and drop. Good. Op Test Ok."

We serviced a

MAYTAG RANGE

Model MET8800FZ05

Near Willoughby, OH 44094

Jason N

Job Details: 06/14/2022

"Installed infinite switch. Play in knob is the same as the old one, advised customer this will be the normal operation. Tested switch operation, op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDB04

Near Elyria, OH 44035

Gabriel P

Job Details: 06/14/2022

Found compressor turn on and shutting of at 19.35 amp s ordering compressor and non dye filter charge double labor unit is on a very humidity area parts are out of stock office reach out customer wants parts are found; ordrng 1 W11370574 (Compressor) and 2 W10843121 (Non dye filter)s

We serviced a

GE REFRIGERATOR

Model GSL25JFXNLB

Near Lorain, OH 44052

Angel

Job Details: 06/14/2022

Cc that unit is leaking. Opened up freezer and found ice on bottom of freezer and drain tube clogged up gave customer estimate to get the drain tube cleared out and clear out ice and stated she would rather have a family member do it. Charged service call.

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Euclid, OH 44123

Corina B

Job Details: 06/14/2022

Replaced the wash plate. Ran a calibration. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Mentor, OH 44060

Joe O

Job Details: 06/14/2022

"Cc: not leveledLeveled unit. Spoke with bj, serial under 1 year"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Cleveland, OH 44102

Corina B

Job Details: 06/14/2022

Replaced the heater. Opt test ok

We serviced a

MAYTAG RANGE

Model MGC7430WS00

Near Lakewood, OH 44107

Corina B

Job Details: 06/14/2022

"CC that the unit front left burner is not lighting. Confirmed. When turn a different burner switch on the burner sparks. Will need a new switch harness. Checked each burner the screws do come out. ; ordrng 1 WPW10268397 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Amherst, OH 44001

Angel

Job Details: 06/14/2022

"Replaced gear case, slider and inlet valve tested unit and ran calibration. Opt test ok."

We serviced a

AMANA REFRIGERATOR

Model ABB2224BRW01

Near Highland Heights, OH 44143

Jason N

Job Details: 06/14/2022

Installed damper control. Ensured proper operation. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Parma Heights, OH 44130

Manny

Job Details: 06/14/2022

"Cc unit not washing it will start beeping a few seconds after it fills, ran diagnostics and found code f6e4 for float switch open, F1E2 for communication/software issues, unit will fill then float switch will tripped and the console resets, unit will need console, control and float switch. ; ordrng 1 WPW10195039 (float switch) and 2 WPW10503548 (retainer)s and 1 Wpw10733627 (Console) and 1 W10906426 (Control)"

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Elyria, OH 44035

David R

Job Details: 06/14/2022

"Cc display status lights not indicating white at end of cycle. Confirmed, ran Rinse Cycle and no white light indicator at end of cycle. Gave estimate for UI. Customer wants to call whirlpool again to see for another authorization, if parts authorized would order control W11225084 as well. Do not order parts at this time. ; ordrng 1 W11403919 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Jefferson, OH 44047

Dan H

Job Details: 06/14/2022

"Installed new user interface, op test good"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW03

Near Jefferson, OH 44047

Dan H

Job Details: 06/14/2022

"Customer complaint that unit shuts off everything lights too randomly , temperature at 4 degrees, unit needs new control; ordrng 1 W11496873 (Cntrl)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKB0

Near Chardon, OH 44024

Dan H

Job Details: 06/14/2022

"Customer complaint that inlet valve is loose, confirmed, found valve popped of of mount, no damage to valve, reinstalled, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Mayfield, OH 44143

Dan H

Job Details: 06/14/2022

"Installed new heater, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Amherst, OH 44001

Angel

Job Details: 06/14/2022

Replaced heater tested unit for leaks and it ran perfectly and no leaks. Opt test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Strongsville, OH 44149

David R

Job Details: 06/14/2022

"Cc unit not cooling. SxS. Found ice/frost build up on FZ evap. Took off evap. Not getting 120 going to heater and heater is open. Will need to steam all ice and replace parts. Ordering heater, control, harness and thermistor. *2 count,* requesting double labor ; ordrng 1 W11546681 (Evap harness) and 1 WPW10384183 (Thermistor) and 1 W11546610 (Heater) and 1 W11546690 (Control)"

We serviced a

WHIRLPOOL WASHER

Model GHW9400PT1

Near North Royalton, OH 44133

Manny

Job Details: 06/14/2022

"Cc unit shaking when spinning, found shock absorbers really loose, unit will need all 4 shocks, unit is stacked with dryer on top need 2 techs. Cux will not proceed with the repair at this time. Stated he might buy a new unit,; ordrng 4 WP8182703 (shock-absr)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Mentor, OH 44060

Joe O

Job Details: 06/14/2022

"Cc: not making ice, warm ff tempsFound temps in ff section at 50 degrees, freezer at 5 degrees. No stored error codes. Found ff evap completely frosted over. Ran ice maker harvest and fill. Ice maker is functioning. Needs ff evap fan assembly and defrosted; ordrng 1 W11087438 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GTE16DTHMRWW

Near Cleveland Heights, OH 44118

Joe O

Job Details: 06/14/2022

Installed fan motor and blade. Op test ok

We serviced a

WHIRLPOOL RANGE

Model GY397LXUQ04

Near Middleburg Heights, OH 44130

Marie V

Job Details: 06/14/2022

"Replaced panel , op test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Middleburg Heights, OH 44130

David R

Job Details: 06/14/2022

"Replaced heater. Ran diagnostics, good. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Willoughby Hills, OH 44092

Dan H

Job Details: 06/14/2022

"Customer complaint that unit is leaking, ran test cycle, ran normal wash cycle, no leaks found, unit already has updated heating element, unit is operating as designed"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW

Near Cleveland, OH 44109

Corina B

Job Details: 06/14/2022

"Cust showed pop, sent pic. Also sent a copy to service. CC that the unit is not heating. Confirmed. Found the neutral on the ground an ground on the neutral wire. Took picture. Reattached the cord. There is no strain relief on the cord. Opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WOS92EC7AS04

Near Middleburg Heights, OH 44130

David R

Job Details: 06/14/2022

"Cc unit broil not working. Found 240 coming from control, broil element open. Ordering element.; ordrng 1 WPW10260252 (Broil element)"

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near Shaker Heights, OH 44122

Jason N

Job Details: 06/14/2022

"Cc unit lights not working and now ice maker not workingReplaced all LED modules using customer supplied pre Id parts per s code S84638. For ice maker stuck in cycle, ice cubes stuck in mold. Cleared ice maker and ran manual harvest test. Ice maker indexed and mold filled with water. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Parma, OH 44129

David R

Job Details: 06/14/2022

"Replaced door ice opener, tested, closing completely. No gaps or air escaping. Good. Op Test Ok"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB07

Near Cleveland, OH 44127

Jason N

Job Details: 06/14/2022

"Cc unit not cooling Found both sections at room temperature. Checked compressor. Compressor is running and very hot, no refrigerant in system. Unit has refrigerant leak, will need sealed system repair. ; saved tckt"

We serviced a

ADMIRAL DISHWASHER

Model DWB1000AWX

Near Newburgh Heights, OH 44105

Jason N

Job Details: 06/14/2022

"Cc unit standing water, not washing or drainingRan cycle test, unit motor humming when washing or draining, wash motor is seized up, looks to have had water leaking through motor seal. Unit will need will need wash motor assembly replaced. Part (99002481) is discontinued. No repair to be made. ; saved tckt"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Strongsville, OH 44136

Manny

Job Details: 06/14/2022

"Cc unit not cooling properly and not making ice, found evap cover in frost, tested components and thermal fuse is open, ordering evap harness ; ordrng 1 W11546681 (Evap harness)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Cleveland Heights, OH 44121

Joe O

Job Details: 06/14/2022

Installed door. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Cleveland, OH 44111

Gabriel P

Job Details: 06/14/2022

"Replace heater,opt test ok"

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Highland Heights, OH 44143

Joe O

Job Details: 06/14/2022

"Cc: leaking, not spinning out clothes, water remaining in fabric softenerFound error codes f0e2(over suds) f6e3(communication error) f9e1(long drain). Found drain plugged(long drain) found items in drain screen, removed items. Found service pointer for water remaining in dispenser. Found water remaining in vent and on top of tub. Ran diagnostics test cycle. Needs stator, rotor, dispenser, control and uiControl out of stock. Office to reschedule ; ordrng 1 W11354542 (Stator) and 1 W11314361 (rotor) and 1 W11524103 (Dispenser assembly) and 1 W11325573 (cntrl-elec) and 1 W11322883 (cntrl-elec)"

We serviced a

WHIRLPOOL DRYER

Model WED500DW2

Near North Royalton, OH 44133

Manny

Job Details: 06/14/2022

"Cc unit making a rattling noise, ran test no noise, took top off and ran test no noise, advise customer to monitor the unit and if the noise returns to try and get a quick video and give us a call and well take another look. Unit is working as designed opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Brook Park, OH 44142

David R

Job Details: 06/14/2022

"Customer 216-857-8186. Cc unit not cooling, slightly cold on FZ side. FZ evap covered with frost. Took off evap and checked heater, good ohms. Tested power, not getting 120 coming into heater. Will also need to steam all ice. Ordering control, thermal fuse and harness. **2 job count** requesting double labor ; ordrng 1 W11518204 (Ui) and 1 W11581973 (Harness) and 1 W11475516 (Harness) and 1 W11558182 (Control) and 1 WPW10384183 (Thermistor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Warrensville Heights, OH 44128

Jason N

Job Details: 06/14/2022

"Cc unit not cooling, noise from freezerFound freezer door staying open on the left side. Slide will not fully retract, large gap in door. Evaporator fan iced up and frost buildup in side freezer section. No air flow to ff section. Unit needs door slides and possible evaporator fan motor due to being iced up. ; ordrng 1 WPW10397636 (Slide) and 1 WPW10397635 (Slide) and 1 WPW10464673 (Evap fan motor)"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Wickliffe, OH 44092

Dan H

Job Details: 06/14/2022

"Customer complaint that elements are not heating properly, cooktop elements are all working properly, started bake for 350 degrees, temperature after preheat at 357 degrees, unit is operating as designed"

We serviced a

SAMSUNG DRYER

Model DV210AEWXAA

Near Ravenna, OH 44266

Brian M

Job Details: 06/14/2022

Installed heater OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Avon Lake, OH 44012

Angel

Job Details: 06/14/2022

"Cc that unit when you dispense water it will call for water for the ice maker at the same time. Confirmed water started dripping from ice maker when dispensing water. Called BJ and HV had the same issue once and it was the dual valve and BJ stated to order harness as well. Gave customer estimate and stated they will try to call whirlpool for coverage on repair. Charged service call. ; ordrng 1 WPW10341329 (Water valve) and 1 W11161249 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL0

Near Maple Heights, OH 44137

Corina B

Job Details: 06/14/2022

CC that the unit is not filling with water. Confirm. Ran diag 6-4- Float Switch Open (cont.) 6-1 Low/No Water (Mecha- nical Problem) 6-6 Cool Water. Found a pecan under the float switch. Advised cust to use pod and to run the hot water in the sink before running the dishwasher. Ran a calibration. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Aurora, OH 44202

Jason N

Job Details: 06/14/2022

"Cc unit not coolingCustomer stated unit has not cooled right since last service. Freezer does not freezer things and ff section is starting to warm up. Ff section at 42 degrees, freezer section 25 degrees. Checked pressures, low side at 0 psi and high side at 94 psi. Turned off unit, let equalize. Equalized at 22 psi. Checked for uv dye leakage using uv light. None found on evaporators or in rear section. Charged with nitrogen to 140 psi. Soaped connections on all joints, no bubbles. Psi decay of 4-5 psi after 25 minutes. Called wp techline, Bruce, possible internal leak, will send file for review. Advise customer WP will be in contact with them in 2-3 business days."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Broadview Heights, OH 44147

Manny

Job Details: 06/14/2022

"Cc unit not making ice, found ice maker it in the home position, ice maker is empty ran test 45for fill test and ice maker fills, ran test 57 for harvest test and noticed the ice maker motor is jittery and sound like its about to stop. Unit needs ice make and fill tube heater ; ordrng 1 W11577195 (Ice maker) and 1 W11087201 (heater), used 1 SHIPPING (shipping and handling) from stock"

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