Service History 328 - Fred's Appliance

We serviced a

AMANA DRYER

Model NED5800HW1

Near Garfield Heights, OH 44125

Gabriel P

Job Details: 02/22/2022

Panel not responding unit is getting proper voltage also found error f6e1 lost communication error ordering control and ui ; ordrng 1 W11378950 (Panel) and 1 W11310055 (Harness) and 1 W11491458 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS3

Near Brecksville, OH 44141

Manny

Job Details: 02/22/2022

"Replaced vent, gasket and deflector ran 1hr cycle with door panel off from 1:50pm to 2:50pm no leaks detected, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Highland Heights, OH 44143

Joe O

Job Details: 02/22/2022

"Replaced seal, and damper. Advised customer to monitor. Customer stated knocking noise again. Could not duplicate noise. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Highland Heights, OH 44143

Joe O

Job Details: 02/22/2022

"Cc: squealing noiseFound error codes f7e8(motor stator over temp). Found basket spins freely, no friction on basket. Ran auto test. No squealing noises. Checked under unit. Found gear case leaking oil. Agitator will not come out. Will need cut out. Needs gear case and agitatorCustomer does not want to repair at this time; ordrng 1 W11393685 (Gear case) and 1 W11161960 (agitator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KGSS907SSS00

Near Shaker Heights, OH 44122

Jason N

Job Details: 02/22/2022

"Cc unit oven still not sparking.Ran several bake tests, unit is not sparking at the ignitor, can smell gas. Already replaced harness, advised customer we can replace spark module ; ordrng 1 WPW10331686 (Spark module)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5SHDXTS00

Near Shaker Heights, OH 44122

Jason N

Job Details: 02/22/2022

"Cc unit freezer door handle looseConfirm, freezer door handle. Pulled handle, tightened mount screws and tightened handle set screws. Handle op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFCS22EVMS0

Near Avon Lake, OH 44012

Angel

Job Details: 02/22/2022

Replaced ff section door seals but will have to replace the freezer door gasket again because the one installed is black and the ff section door seals are grey. Called Brian and we found the freezer door gasket in grey will need to reorder freezer door gasket for the grey one. Ordering part.; ordrng 1 W10571967 (Seal)

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES1

Near Garfield Heights, OH 44125

David R

Job Details: 02/22/2022

"Element replaced, control not needed. Found wires to element all burnt and the way the power cored was installed is all wrong as well, corrected everything needed. Set to 350. Tested temp. Good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM00

Near Ravenna, OH 44266

Brian M

Job Details: 02/22/2022

Cc unit is not freezing Found unit in cold garage Advised customer on conditions and to call back off issue remains once outside temps warm up

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Ravenna, OH 44266

Brian M

Job Details: 02/22/2022

Cc no bake Found igniter open Replaced using truck stock OP Test Ok ; used 1 12400035 (IGNITER) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Kent, OH 44240

Brian M

Job Details: 02/22/2022

Replaced drain pump OP Test Ok

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958XES1

Near Warrensville Heights, OH 44128

Jason N

Job Details: 02/22/2022

"According to my job its been claimed, I see it in there. But here it is again. ; used 1 W10619951 (TUBE-DRAIN) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBLS36FKB00

Near Cleveland, OH 44108

Corina B

Job Details: 02/22/2022

CC that there is leaking. Confirmed. Found the drain tube is frozen. Will need a new heater. Part is nla. BJ can you do a nationwide search for the parts. ; ordrng 1 2215833 (Evap cover) and 1 2204595 (Harness heater)

We serviced a

GE REFRIGERATOR

Model GNS23GMHBFES

Near Westlake, OH 44145

Angel

Job Details: 02/22/2022

"Cc that when she tried to dispense water it splashed water all over her like it had air in the lines. I tried it about 5 times and unit was working perfectly. Did find that the water tank is leaking will need to be replaced and filter needs to be changed as well. Ordering water tank.; ordrng 1 WR17X12793 (Water tank), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW2000HW0

Near Cleveland, OH 44104

Gabriel P

Job Details: 02/22/2022

"Replace door,opt test ok"

We serviced a

AMANA RANGE

Model AGG222VDW2

Near Cleveland, OH 44104

Gabriel P

Job Details: 02/22/2022

"Found bad ignitor replace from t/s,opt test ok ; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Valley View, OH 44125

Manny

Job Details: 02/22/2022

"Cc unit not agitating, set unit in test cycle, washplate is not moving only a grinding noise, removed wash plate and spline are gone on both washplate and gearcase shaft, unit Ill need a gear case and wash plate customer will look around for a unit to purchase if they decide to repair theyll give us a call.; ordrng 1 W10752283 (washplate) and 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Maple Heights, OH 44137

David R

Job Details: 02/22/2022

"Found compressor is good, running. Lockring connections on suction line and to condenser both have leaks. Took pics. Ordering compressor just in case lines cannot be soldered ; ordrng 1 W11370574 (Compressor) and 2 W10843121 (Drier)s"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS0

Near Aurora, OH 44202

Brian M

Job Details: 02/22/2022

Cc unit not working all the time Found water going into drip pan due to Brass connection leaking Advised on hose replacement

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT106TFDW01

Near Parma, OH 44134

Marie V

Job Details: 02/22/2022

Cc that the unit is not cooling. Unit was not plugged in. Found a leak at the suction line. Will have to come back for repair.ordering UV drier.; ordrng 1 WPW10143759 (Uv drier)

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW0

Near Fairview Park, OH 44126

Angel

Job Details: 02/22/2022

Cc that unit will not start. Customer showed me what she was doing and she was just pressing the start button and letting go for this unit you have to hold for 3sec for the unit to start if not it will just beep. Also customer stated that about 2 times now the clothes have been wet at the end of cycle tested unit and looked underneath and looks good ran diagnostics and found F7E0 loss power which they did to the house and F2E1 stuck key from customer trying to start unit can not find any problems with unit explained to customer it couldve been and off balance and explained to her how to go by an off balance load. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5YHAXNL04

Near Rocky River, OH 44116

Angel

Job Details: 02/22/2022

"Cc that unit is leaking from filter housing. Verified and found that the filter is generic and is not falling properly tried installing a new oem filter but would not fall in place if you remove filter the housing starts spraying water unit will need new filter housing. Gave customer estimate he said he will buy and install himself. Charged service call.; ordrng 1 WP2186443 (Housing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model pfe28kmkbes

Near Lyndhurst, OH 44124

Joe O

Job Details: 02/22/2022

"Cc: not making iceFound ui will not display ice maker status(on/off). Found error code 0010(fz ice maker thermistor out of range), 0801(rfid board failed to respond to mb) 0721(upper auto fill sensor error) 0508(check paddle switch wiring) 0700(stuck key on dispenser board) 0800(rfid board hardware failure) 0803(rfid filter authentication failed) 0802(rfid board not detecting filter tag) 0605(ff ice maker sensing bucket full even after dispense) 0109(ice box fan feedback missing when fan running). Found ice box fan running and giving feed back. Found ice maker bail arm is reading ice bin properly. Needs ice maker, and refrigerator door board; ordrng 1 WR55X36965 (Door board) and 1 WR30X28731 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model LSN2000PW1

Near Maple Heights, OH 44137

David R

Job Details: 02/22/2022

"Cc unit making weird noise. Grinding noise when trying to spin. Coupling is cracked and motor shaft is shaved down. Will need motor, coupling, grommet and plate. Customer paid SVC only. Do not order parts ; ordrng 1 WP8529935 (Motor) and 1 285753A (Coupling motor) and 4 WP62691 (Grommet)s and 1 WP62611 (Plate), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GNE27JMMAFES

Near Geneva, OH 44041

Dan H

Job Details: 02/22/2022

"Customer complaint that freezer section door handle is loose, tightened door handle, op test good"

We serviced a

KITCHENAID COOKTOP GAS

Model KCGS356ESS00

Near Aurora, OH 44202

Brian M

Job Details: 02/22/2022

Cc left front burner not igniting Found orifice to be clogged Removed clog OP Test Ok

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44105

Manny

Job Details: 02/22/2022

"When taking the motor off bulkhead motor mount snapped and bulkhead head need to be replaced, looks like itwas already broken but was being hold in place by the motor clip. Unit will need a bulkhead. Too many parts to replace send for double labor and set next appointment as 2 counts ; ordrng 1 W11178667 (bulkhead) and 1 W10854425 (Clip)"

We serviced a

KITCHENAID DISHWASHER

Model KUDI01ILBS3

Near Cleveland Heights, OH 44106

Gabriel P

Job Details: 02/22/2022

Unit was working in front of me customer use unit alot and sometimes it works and sometimes it dont unit getting proper voltage if unit continues to have intermittent operations customer will need control but is discontinued advise him to monitor

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, OH 44124

Corina B

Job Details: 02/22/2022

CC that the oven does not heat properly. Confirmed 2.7 amps. Will need an igniter. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok; used 1 12400035 (IGNITER) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Cleveland, OH 44111

Angel

Job Details: 02/22/2022

Cc that unit will start beeping and flashing about a hour passed the cycle. Ran diagnostics and had a F10E2 vent wax motor problem also a F9E2 not draining and F8E4 float switch ran test on unit and passed looked underneath and saw some water and found that the heater is leaking unit does not have the updated heater ordering heater and vent since its given problems as well. Ordering parts.; ordrng 1 W11537778 (Heater) and 1 W11416460 (Vent) and 1 W11545539 (Gasket)

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Ashtabula, OH 44004

Dan H

Job Details: 02/22/2022

"Customer complaint that unit is not spinning, found wash plate stripped, found gearoil all over under unit and all over motor and rotor, unit needs new washplate , motor , rotor, and gear case, customer does not want repair, ; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (Wash plate) and 1 W10754158 (Stator) and 1 W10754161 (Rotor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE RANGE

Model 79041079100

Near Madison, OH 44057

Dan H

Job Details: 02/22/2022

"Installed new control and oven temperature sensor , op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG510S0AW2

Near Independence, OH 44131

David R

Job Details: 02/22/2022

"Replaced ignitor. Ran pre heat, waited extra 5-10 mins. Tested temp, good. Cycling, good. Op test ok."

We serviced a

KENMORE DRYER

Model 110.670826

Near Gates Mills, OH 44040

Joe O

Job Details: 02/22/2022

"Cc: clicking, not runningFound error code f40(communication error between main control and motor control). Found blown thermal fuse. Jumped out thermal fuse. Found rollers thumping in tumble. Needs thermal fuse and rollers; ordrng 1 WP3390719 (fuse-thrml) and 1 4392067 (dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4800BQ0

Near Chardon, OH 44024

Joe O

Job Details: 02/22/2022

"Installed suspension rods. Ran auto test. No good. Found basket bouncing around in spin. Found shaft holding basket on gear case broke free from gear case. Needs gearcaseCustomer does not want to continue. Office to contact; ordrng 1 W11454741 (Gear case)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model n/a

Near Lakewood, OH 44107

Angel

Job Details: 02/22/2022

"Cc that unit was not making ice. Verified and found that the icemaker did not finish a cycle tried jumping it to cycle and nothing tried reseting unit and jumping it again and nothing. Unit will need icemaker replaced. ordrng 1 D7824706Q (Icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Brecksville, OH 44141

David R

Job Details: 02/22/2022

Cc unit making loud noise. Loud cycling from icemaker when tray is twisting. Ordering icemaker ; ordrng 1 W11546935 (Icemaker)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Chardon, OH 44024

Joe O

Job Details: 02/22/2022

"Cc: not running through cycle, not fillingFound no stored error codes. Ran auto test. Unit is not agitating. Found capacitor damaged. Motor spins freely. Needs capacitor; ordrng 1 W11395618 (Capacitor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Painesville, OH 44077

Joe O

Job Details: 02/22/2022

Installed ice box. Advised customer to monitor. Op test ok

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HW3

Near Parma Heights, OH 44130

Marie V

Job Details: 02/22/2022

Replaced magnetron. Tested unit. Op test ok

We serviced a

MAYTAG WASHER

Model LAV3600AWW

Near Cleveland, OH 44135

Marie V

Job Details: 02/22/2022

Replaced water valve. Tested uni. Op test ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Lorain, OH 44055

Marie V

Job Details: 02/22/2022

"Cc that the unit makes a noise when is filling up. Confirmed unit will need cold water valve amd looked underneath unit and found lost of oil coming out. U it will also need gearcase, belt and cam.; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W11168740 (Cold water)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW00

Near Amherst, OH 44001

Marie V

Job Details: 02/22/2022

Replaced thermostat. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Rocky River, OH 44116

Angel

Job Details: 02/22/2022

Replaced freezer door. When customer looked at door he did not like that the freezer door was shinier than the ff section one. Gave file number to customer and explained to him they will have to call whirlpool for further assistance on issue. Opt test ok.

We serviced a

KITCHENAID RANGE

Model KFGD500EBS00

Near Brecksville, OH 44141

David R

Job Details: 02/22/2022

"Cc unit not heating up correctly both ovens, knobs are coming apart and chipping. Ignitors turning colors, wont keep temp or heat up to temp, screws to ignitors are broken and will need to be drilled out. Sensors test a little over the ohm point. Ordering ignitors, sensors, knobs, bezels and screws. ; ordrng 5 W11030413 (Knobs)s and 1 W10814133 (Bezel) and 2 WP7432P143-60 (Bake igniter)s and 2 WP7430P044-60 (Top sensor)s and 1 WP4159193 (Screws)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 02/22/2022

Installed door OP Test no good Found that door is missing wiring harness and that ice maker plug does not match Reinstalled old door Needs reviewed for correct part Part on door matches part look up but wiring does not match Ordering controls just in case its a update Called whirlpool abs they said there is no know issues ; ordrng 1 W10849514 (dor-fip) and 1 W11222983 (trim) and 1 W11533213 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cleveland, OH 44128

Manny

Job Details: 02/22/2022

"Replaced OWI sensor, ran test cycle unit still doing the same thing. Call techline, determine unit has an power under load causing the unit to restart when it gets to the heater unit has 115V when set to diagnostics and gets to step 1 voltage drops to 105v and when gets to step 6 voltage drops to 76V, unit needs at least 108V for normal operation. Unit is working as designed, but has voltage issues from power supply, advise customer to have an electrician take a look because there has to be a pinch, broken or burned wire in the house electrical."

We serviced a

WHIRLPOOL DISHWASHER

Model KDPE234GPS0

Near Bentleyville, OH 44022

Corina B

Job Details: 02/22/2022

"CC that the unit is not washing the dishes. Ran diag F4E3 Wash Motor - Motor Not Running, confirmed. Checked the power at the control 0 volts. Will need a new control and ui. Advised cust the pump and motor may need to be replaced also. Office to reschedule appointment . ; ordrng 1 W11305303 (Control) and 1 W11162736 (Ui)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Novelty, OH 44072

Brian M

Job Details: 02/22/2022

Installed evap fan kit and evap cover OP Test Ok Advised to watch and let cool for 48 hours ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Cleveland, OH 44106

Gabriel P

Job Details: 02/22/2022

"Replace rollers,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW1

Near Cleveland, OH 44106

Gabriel P

Job Details: 02/22/2022

"Found cement block broken and bolt punch a hole on tub gave estimate customer will not fix ; ordrng 1 W11460604 (Tub) and 1 W11314652 (Cement block) and 3 W11314651 (Bolt)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE RANGE

Model JTP45W0W2WW

Near Bratenahl, OH 44108

Gabriel P

Job Details: 02/22/2022

"Customer want to know how much ui cost but it was discontinued also turn on oven it was working,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KUDM25SHBL1

Near Kirtland, OH 44094

Corina B

Job Details: 02/22/2022

"CC that the unit has soap suds leaking from the door. Started cycle with a cascade pod. Tub does have a lot of suds. Started to overflow with suds. Used oil to get rid of the suds. Started a cycle with finish detergent, no suds. The water line was rubbing against the motor causing the plastic to wear down. Advised cust to replace the waterline and detergent. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near University Heights, OH 44118

Manny

Job Details: 02/22/2022

"Cc unit squeaking with heavy load, belt on unit is slightly bigger than the one the unit uses, Replaced belt ran cycle with a load got load soaked and drain the unit set to drain and spin, unit spinning with no noise. Opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Chardon, OH 44024

Brian M

Job Details: 02/22/2022

"Cc no ice and sometimes waster stops flowing Found valve to malfunctioning ; ordrng 1 WPW10341329 (water valve assy), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Cleveland Heights, OH 44118

Manny

Job Details: 02/22/2022

"Cc frost buildup in freezer, found frost in left rail not allowing door to close all the way therefore letting warm air inside the freezer and causing frost, removed door and steamed freezer and gasket. Leveled the unit so door can close by gravity. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Bedford Heights, OH 44146

Jason N

Job Details: 02/22/2022

Installed main control. Ran auto test and calibration. All functions passed. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM6

Near Aurora, OH 44202

Jason N

Job Details: 02/22/2022

"Cc unit leaking from left side Pulled front door panel, ran wash cycle, evidence of water dripping inside door. Found water starts leaking at vent deflector during cycle. Unit needs vent gasket. Customer not repairing at this time, estimate only. ; ordrng 1 WP8269259 (Vent gasket)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Chagrin Falls, OH 44022

Jason N

Job Details: 02/22/2022

"Cc unit making buzzing noiseCustomer stated unit was making a buzzing noise then stopped for the past few days. Checked unit, found hard frost buildup on ff evaporator. Drain pan is bowed and evap thermistor reading out of range, will need drain pan kit and fan harness w/ thermistor.; ordrng 1 W11457241 (Drain pan) and 1 W11033168 (Harness)"

We serviced a

GE RANGE

Model CGS990SET3SS

Near Beachwood, OH 44122

Jason N

Job Details: 02/22/2022

Installed customer supplied control board. Ran bake test to 350 degrees. Unit good ignition and preheat.

We serviced a

MAYTAG DRYER

Model MGDC215EW2

Near Amherst, OH 44001

Marie V

Job Details: 02/22/2022

"Cc that the timer does not advance. Confirmed. Removed panel and verify timer switch diag, found few terminals open when they had to be close. Unit will need timer. Cust will buy part and replace himself ; ordrng 1 WPW10185981 (Timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM

Near Madison, OH 44057

Dan H

Job Details: 02/22/2022

"Customer complaint that unit is not cooling properly, temperature at 46 degrees, found evaporator not defrosting, heater is good, unit needs new defrost thermostat and control; ordrng 1 W11496881 (Cntrl) and 1 WPW10383615 (Thermistor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Avon Lake, OH 44012

Gabriel P

Job Details: 02/22/2022

"Replace door,opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF3

Near Madison, OH 44057

Joe O

Job Details: 02/22/2022

"Cc: not making iceFound temps in freezer at 2 degrees, Ff at 38 degrees. Customer stated unit started making ice after scheduling appointment. Stated prior to us coming out unit was not making any ice in freezer. Ice maker is connected and cycling. Unsure of what caused ice maker not to produce ice. Unit cycling and filling. Advised customer to watch bail arm to ensure its not sticking. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Avon Lake, OH 44012

Angel

Job Details: 02/22/2022

Replaced ui control panel and led in freezer. Also noticed that when i went to close the right hand side ff section door the mullion would not flip back to position and noticed the pivot block was forced some how and cracked will need to be replaced. Customer said they will install since its just two screws no return visit.; ordrng 1 W10840312 (Block-piv)

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Strongsville, OH 44149

David R

Job Details: 02/22/2022

"Cc unit when done with a cycle when opening door and closing, vent outside above UI will leak water out. All components working, dishes are getting clean and dry. Called techline, said it is normal design, condensation buildup can happen and can drip a little when opening. Suggested replaced the console assembly and vent assembly to see if it will help reduce condensation build up, but can still happen as condensation can build up in that vent area. ; ordrng 1 W11242133 (Cover console) and 1 W11545290 (Deflector) and 1 W11545539 (Gasket) and 1 W11416460 (Vent) and 1 W11412695 (Control panel)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Chardon, OH 44024

Corina B

Job Details: 02/22/2022

Sent part number ; ordrng 1 W11434044 (Valve)

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Amherst, OH 44001

Marie V

Job Details: 02/22/2022

C that the lid broke. Confirmed. Replaced lid. Op test ok.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Jefferson, OH 44047

Brian M

Job Details: 02/22/2022

Cc unit runs then shuts off Found motor over heating Needs motor belt kit and blower wheel ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel) and 1 4392065 (dryer repair kit)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Painesville, OH 44077

Corina B

Job Details: 02/21/2022

"CC that the unit does not finish a cycle and makes a loud noise. Confirmed. Found the cold water not coming in. And the shifter not shifter. Will need a new shifter and valve. ; ordrng 1 W11127357 (Valve) and 1 W10913953 (Shifter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX6565DW1

Near Sheffield Lake, OH 44054

Angel

Job Details: 02/21/2022

Cc that unit was not agitating. Ran diagnostics and no error codes. Tried agitating in diagnostics and it would not agitate. Tested capacitor and was good unit will shifter replaced. Explained to customer that unit is starting to have a small leak from the gearcase customer needed washer fixed explained to her that if unit starts being loud later on down the road it will need gearcase replaced. Replaced shifter ran a calibration and auto test and passed. Unit is working as should. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL DRYER

Model WED5300VW0

Near North Olmsted, OH 44070

Angel

Job Details: 02/21/2022

"Cc that unit was getting to hot or wont dry good and now it doesnt turn on. Tested unit and it would not turn on but heating element starts getting hot. Tested the power and has correct power going to unit. When taking off back panel i noticed that they were restricting the air when they push the dryer back the vent was getting smashed and restricting the air I tested the thermal fuse and was open also tested element and was shorted. Replaced element and thermal fuse from truck stock tested unit and passed. Explained to customer they were going to have to fix the vent to a way they wont smash it because they could have the same problem again and cause clothes not to dry as well. Opt test ok.; used 1 279838 (Element), and 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 02/21/2022

"Found hose not tightened all the way correct issue,opt test ok also unit turn on"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Cleveland, OH 44109

Manny

Job Details: 02/21/2022

"Cc unit not filling up only makes a noise, found unit in an emergency drain, cleared and set unit into service diagnostics, found code F8E1 for long fill no fill and F7E5 for shifter fault, replaced shifter and noticed drain hose sitting too low in a stand pipe, advise customer to keep drain hose elevated. Elevated hose but it will still need a longer stand pipe, ran test cycle unit is working properly, opt test ok"

We serviced a

KENMORE REFRIGERATOR

Model 106.5959299

Near Westlake, OH 44145

Angel

Job Details: 02/21/2022

Replaced icemaker made sure it cycled and filled also replaced switch bracket. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock

We serviced a

GE DISHWASHER

Model DDT595SSJ2SS

Near Willoughby, OH 44094

Jason N

Job Details: 02/21/2022

"Cc unit not draining and making a strange noise underneathRan cancel drain out, can hear object in drain pump impeller and then pump just hums. Pulled drain pump, found ceramic piece in pump. Reassembled and rested, drain pump only humming, not pumping. Unit will need drain pump replaced. ; ordrng 1 WD19X25187 (Drain pump)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Highland Heights, OH 44143

Jason N

Job Details: 02/21/2022

"Installed drive parts. Ran auto test cycle, no abnormal sounds heard. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Highland Heights, OH 44143

Jason N

Job Details: 02/21/2022

"Cc unit coding f0e4Ran diagnostics, verified f0e4 for spin speed limited by temperature. Ran manual valve tests, confirmed cold and hot are connected properly to unit. Unit needs valve thermistor. Replaced valve assembly using customer supplied part. Ran auto test cycle. All functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Strongsville, OH 44136

David R

Job Details: 02/21/2022

"Cc unit making loud noise. Noise coming from Damper assembly. Ordering; ordrng 1 WPW10479155 (Damper), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB450WQ0

Near Painesville, OH 44077

Joe O

Job Details: 02/21/2022

"Cc: loud in spin, leakingFound bearings loud in hand spin. Found unit leaking from tub seal. Needs bearing and seal kitCustomer does not want to repair at this time.; ordrng 1 W10435302 (bearing)"

We serviced a

MAYTAG DRYER

Model DE312

Near Painesville, OH 44077

Joe O

Job Details: 02/21/2022

"Installed belt, pulley, and rollers. Ran test cycle. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Fairview Park, OH 44126

Gabriel P

Job Details: 02/21/2022

Customer complaint that it was not dispensing ice cubes only crush but it started working so he was wondering if there is a bad switch call whirlpool, he said customer may had a ice jam or arm jam but cant no longer diagnose issues working as design

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Madison, OH 44057

Dan H

Job Details: 02/21/2022

"Installed new ice maker , op test no good , found fill tube frozen, unit needs new valve, part is out of stock so not scheduling return appointment ; ordrng 1 W11455388 (Valve)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Mentor, OH 44060

Corina B

Job Details: 02/21/2022

"CC that the unit get off balance, does not finish, pipes band when filling. Ran diag F7e4 Basket Re- engagement. Checked underneath the bolt is tight. Ran a manual spin and agitate, good. Ran a calibration. Started a cycle no unusual noises. Advised cust to wrap the clothes around the outside of the basket and 1-2 tablespoons of he detergent. Hammer arrestor will stop the hammering. Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW

Near Cleveland Heights, OH 44112

Jason N

Job Details: 02/21/2022

"Cc unit stopped in mid cycle. Plugged unit in, found unit stuck in drain out mode due to oversuds condition, canceled cycle. Ran auto test cycle, all functions passed. Advised customer to reduce detergent usage to 1/4c or less. Op test good."

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Westlake, OH 44145

Angel

Job Details: 02/21/2022

"Replaced motor, and control board ran a calibration and auto test and unit started screeching when it went into a spin will need belt as well replaced from truck stock. Opt test ok.; used 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI7FVCXWY00

Near North Royalton, OH 44133

David R

Job Details: 02/21/2022

"Cc unit FF freezing items. Took temp, set at 40* reading 33. Set defrost to automatic 8 hour. Thermistor reading out of range and right door gasket ripped. Gave estimate, customer paid SVC only. Do not order parts. ; ordrng 1 WPW10267346 (Harness) and 1 W10830055 (Gasket) and 1 WP12791416 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ

Near Mentor, OH 44060

Brian M

Job Details: 02/21/2022

Cc of noise Found noise coming from ice maker. Unit is not hooked up to water so its cycling Turned icemaker off OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Euclid, OH 44123

Manny

Job Details: 02/21/2022

"Replaced console, opt test no ok, unit starts connecting to factory Wi-Fi and stays stuck retrying, unplug unit and reconnected issue persist after disconnected and reconnected , call tech line spoke to Chris he told me just unplugged the unit 5 times and that stops the Wi-Fi set up, unplugged unit 3 more times Wi-Fi setup stopped, opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Geneva, OH 44041

Dan H

Job Details: 02/21/2022

"Customer complaint that unit is not heating, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ4

Near Mentor, OH 44060

Joe O

Job Details: 02/21/2022

"Cc: out of balanceFound suspension rods worn. Needs suspension rods; ordrng 1 W10780048 (suspension), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS0

Near Willoughby, OH 44094

Joe O

Job Details: 02/21/2022

"Cc: error code, dentedFound 2 dents in lower floor of tub. Found error codes f8e4(float switch). Found unit leaking from damaged tub. Needs tubTub out of stock. Office to reschedule ; ordrng 1 W11409866 (Tub assembly)"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51ES4EB02

Near East Cleveland, OH 44112

Manny

Job Details: 02/21/2022

"Cc oven light no coming on when you open the door, verify and light no coming on when door opens but it does when light is pressed on console, noticed door light switch stuck, pushed the switch and it got unstuck, remove cover to verify that the switch is not damaged, light is coming on when door opens, opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FSS00

Near Independence, OH 44131

Marie V

Job Details: 02/21/2022

"Cc that the unit started beeping that theres moisture coming in unit. Found gasket are broken. Both fresh food section, office will contact once they have eta on the parts; ordrng 1 8201809 (Gasket) and 1 2307902 (Gasket), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5600SQ0

Near Willoughby Hills, OH 44094

Corina B

Job Details: 02/21/2022

CC that the unit is making a loud noise. Confirmed. Found the belt wrapped around the motor. Replaced the dryer repair kit from t/s. Opt test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JV0

Near East Cleveland, OH 44112

Manny

Job Details: 02/21/2022

"Cc unit not heating, set unit to back heard spark igniter clicking, pull out warmer drawer, customer had pans and trays in the drawer not letting the oven come on, removed pans , oven is on and heating, customer is using aluminum foil at the bottom of the oven blocking heat, advise customer to not use aluminum foil as this can prevent the unit from heating properly, unit is working as designed, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Wickliffe, OH 44092

Corina B

Job Details: 02/21/2022

"CC that there is frost under the ice maker. Confirmed. Checked the door, good. Will need a new bracket. ; ordrng 1 W10765378 (Bracket)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Cleveland, OH 44143

Corina B

Job Details: 02/21/2022

Replaced the drain pump and harness. Ran a calibration. Started a cycle. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED5100HC0

Near South Euclid, OH 44118

Jason N

Job Details: 02/21/2022

"Cc unit not turning on, power cord damagedCustomer stated the unit power cord was damaged when an electrical problem occurred. Found power cord black L wire burnt off power cord. Terminal block and wiring also damaged on unit. Ordering harness, terminal block and power cord. ; ordrng 1 W11164044 (Wire harness) and 1 WP3397659 (Terminal block), used 1 PT500L (3 PRONG DRYER CORD) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ2

Near Bay Village, OH 44140

Angel

Job Details: 02/21/2022

"Cc that unit was not draining or clothes were wet at end of cycle. Ran diagnostics and found F7E1 motor did not reach rpm. So i looked underneath washer and found capacitor blown. Will need capacitor replaced. Ordering part.; ordrng 1 W10804665 (Capacitor), used 1 SHIPPING (shipping and handling) from stock"

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