We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Bay Village, OH 44140
Gabriel P
Job Details:
08/17/2021
When starting a cycle it show pls close door but door is close also found error code on thermistor valve ordering both parts ; ordrng 1 W11394572 (Latch) and 1 W11165546 (Valve)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Brooklyn Heights, OH 44131
Dan H
Job Details:
08/17/2021
"Customer complaint of squealing noise, confirmed, found gear oil all over under unit, unit needs new gearcase, cam and belt, customer does not want repair at this time; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam kit)"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Willoughby, OH 44094
Joe O
Job Details:
08/17/2021
"Cc: not starting, just beeps not allowing selectionsFound error codes f5e4(lid not open between cycles) f5e1(lid is up fault) f2e1(stuck key). Unit not sensing the lid closing. Needs lid lock. Replaced lid lock. Ran auto test and calibration. Ran normal cycle with clothes. Op test ok; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Mentor, OH 44060
Dan H
Job Details:
08/17/2021
"Customer complaint of long dry times, ran diagnostics no error codes found, moisture sensor tests good, unit is heating, outside vent is on the roof unable to check outside airflow, customer stated that vent was recently cleaned, unit is operating as designed"
We serviced a
KITCHENAID dishwasher
Model KDTE254EBL2
Near Wellington, OH 44090
David R
Job Details:
08/17/2021
"Cc about sound, intermittently a low gurgling sound, no matter the cycle. Went through diagnostics, no error codes. Ran diagnostics cycle, heating noise coming from wash pump motor, maybe diverter but definitely not a normal noise. Ordering wash motor and drain pump just in case needed. ; ordrng 1 W10902372 (Wash pump motor) and 1 WPW10531320 (Pump drain)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hiram, OH 44234
Brian M
Job Details:
08/17/2021
Cc of noise Found gearcase grinding and belt squeaking Needs gearcase splutch and belt ; ordrng 1 W11454741 (Gearcase) and 1 WPW10006384 (drive belt) and 1 W10721967 (drive pulley)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Middlefield, OH 44062
Brian M
Job Details:
08/17/2021
Cc unit not washing properly Found no issues with unit Ran auto test and calibration Ran test load with towels let get to wash cycle unit is filling up and washing properly
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Bay Village, OH 44140
Gabriel P
Job Details:
08/17/2021
Found shifter out of place replace for original one from t/s opt test ok ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
KITCHENAID WALL OVEN
Model KEBU208SSS03
Near Chagrin Falls, OH 44023
Jason N
Job Details:
08/17/2021
"Cc unit codes f7e1Ran diagnostics, found codes f7e0 for water not high enough and f7e1 for boiler over temp. Checked water flow into unit after filter. Good water flow. Ran extended diagnostics, boiler relay activation, fill valve operation. Could not verify water level, water level display is not showing low or high. Fill valve is actuating during test. Unit needs pressure switch. ; ordrng 1 W10194453 (Pressure switch) and 1 8186352 (Boiler assembly) and 1 WPW10076760 (Sensor)"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Willoughby, OH 44094
Joe O
Job Details:
08/17/2021
Cc: grinding noise during spinFound error code f2e1(stuck key). Ran auto test. Ran drain and spin. Found rotor bolt loose. Tightened ran drain and spin. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF
Near Madison, OH 44057
Jeff M
Job Details:
08/17/2021
The units icemaker in the freezer failed.; ordrng 1 241798231 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRS05
Near Avon, OH 44011
Gabriel P
Job Details:
08/17/2021
"Check voltage at the outlet is 121 check voltage going to unit by connector is 115 voltage check voltage going to control 0 spoke to senior tech he said to call whirlpool tech line he may think is internal wiring issue cause not getting voltage to control call whirlpool, he said is not repairable unit has under one year warranty unit getting replace,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Mentor, OH 44060
Dan H
Job Details:
08/17/2021
"Customer complaint that unit is not cooling properly, fresh food section temperature at 52 degrees, freezer section temperature at 1 degrees, found fresh food section evaporator frozen solid, fresh food section evaporator thermistor is reading 75 degrees while frozen in ice, unit needs control and evaporator cover; ordrng 1 W11167902 (Evap cover) and 1 W11333076 (Cntrl)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Novelty, OH 44072
Jason N
Job Details:
08/17/2021
"Recovered refrigerant. Installed evaporator. Pulled vacuum on system to 28 in/hg. Held vacuum, no change to gauges. Recharged system with 7.5oz of r134a. Low side stable at 2 in/hg vacuum. Good frost pattern on evaporator. Advised customer to allow 24 hrs for unit to return to desired temp op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Geneva, OH 44041
Jeff M
Job Details:
08/17/2021
The office gas holders are all cranked and crushed some of them are broken they will need replaced; ordrng 1 W11050487 (Gas holder) and 1 W11028738 (Gas holder) and 1 W10514429 (Gas holder) and 1 W11162117 (Gas holder)
We serviced a
GE REFRIGERATOR
Model PFE28KSKFSS
Near Perry, OH 44081
Dan H
Job Details:
08/16/2021
"Customer complaint that fresh food section is not cooling, fresh food section temperature at 63 degrees, freezer section temperature at 6 degrees, found fresh food section evaporator fan not running, unit needs new fresh food section evaporator fan, customer will install part himself ; ordrng 1 WR60X26866 (Fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGD6230RHW0
Near Eastlake, OH 44095
Dan H
Job Details:
08/16/2021
"Installed new user interface and control, op test good"
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ02
Near Madison, OH 44057
Jason N
Job Details:
08/16/2021
"Cc unit bottom ice maker not making ice. Customer states bottom ice maker not making ice. Ran manual ice maker harvest test, ice maker did not index. Replaced ice maker using customer supplied pre Id part. Ran manual harvest test, ice maker indexed properly and filled with water. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Richmond Heights, OH 44143
Dan H
Job Details:
08/16/2021
"installed new gearcase, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ03
Near Chardon, OH 44024
Brian M
Job Details:
08/16/2021
Cc unit not cooling fridge section very well Found damper to be sticking closed due to foam Fixed damper Advised to watch If issue is still present after 48 hours it will need new damper ; ordrng 1 W11317276 (diffuser)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VS0
Near Madison, OH 44057
Jeff M
Job Details:
08/16/2021
The unit is not cooling needs a compressor and evaporator. Estimate only; ordrng 1 5304522324 (Evap) and 1 123 (Shipping) and 1 5304522265 (Compressor)
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS6
Near Mentor, OH 44060
Joe O
Job Details:
08/16/2021
Cc: vibration noiseFound debris in blower. Removed debris. Tested. Op test ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Chardon, OH 44024
Brian M
Job Details:
08/16/2021
Installed timer Ran test OP Test Ok
We serviced a
WHIRLPOOL ICE MAKER
Model GI5FSAXVY02
Near Westlake, OH 44145
David R
Job Details:
08/16/2021
"Cc unit icemaker not working. Another company replaced control and icemaker and still not working. Found 120 coming from control. 120 through harness to icemaker but not getting 120 to icemaker. Will need a new icemaker harness, all last company forgot to replace insert, ordering as well.Customer will need last appointment. ; ordrng 1 W11256689 (Harness) and 1 WPW10121434 (Fill insert), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4651AWS
Near Westlake, OH 44145
Gabriel P
Job Details:
08/16/2021
"Replace latch,opt test ok"
We serviced a
JENN-AIR RANGE
Model JJW8530DDB
Near Middlefield, OH 44062
Brian M
Job Details:
08/16/2021
Installed fan Ran test bake to 350 OP Test Ok ; used 2 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Highland Heights, OH 44143
Dan H
Job Details:
08/16/2021
"Cleared fresh food section evaporator, installed new thermistor, fan shroud, and control, op test good ; saved tckt"
We serviced a
KITCHENAID WALL OVEN
Model KOSC504ESS01
Near Windham, OH 44288
Brian M
Job Details:
08/16/2021
Pulled unit out and put on leveled oven cart took pics Did a video call with tech line. Wants to try new oven racks first then if its still an issue it will go up for review Needs racks Customer to install and test ; ordrng 4 4448716 (rack sub 4455486)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LVAXWB02
Near Westlake, OH 44145
Gabriel P
Job Details:
08/16/2021
"Found filter housing not releasing water pressure and when release filter the housing leaks,ordering parts needed ; ordrng 1 WPW10121138 (Housing) and 1 WP2260503B, used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KENMORE DISHWASHER
Model 66513473N412
Near Mentor, OH 44060
Jeff M
Job Details:
08/16/2021
The unit was not draining I found both drain hoses completely caked full of calcium I remove the calcium out of both hoses unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Parma Heights, OH 44130
David R
Job Details:
08/16/2021
"Checked temp. Right now in defrost mode but showed about 2* in FZ. Ran diagnostics and tested all fans, good. Replaced control and dual valve. Found dual valve leaking water. Line was frozen a little. Removed ice. Ran icemaker test and cycled and called for water. Good. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Mentor, OH 44060
Jeff M
Job Details:
08/16/2021
The seal the customer is talking about is the cabinet seal the upper rack there was a limited production where the rack was not the proper dimensions unit needs a new rack in the meantime I bent the upper rack so I stopped touching on the seal customer was OK with this method. Still needs the rack; ordrng 1 WPW10350382 (Rack)
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Parma, OH 44134
David R
Job Details:
08/16/2021
"Replaced valves, found out unit not agitating. Replaced actuator. Ran calibration and test diagnostics, switching between agitate and spin. Good. Op test ok. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Mayfield Heights, OH 44124
Dan H
Job Details:
08/16/2021
"Customer complaint that lights are out, confirmed, found freezer section led module out, unit needs new led module, customer does not want repair ; ordrng 1 WPW10515057 (Led module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Westlake, OH 44145
Gabriel P
Job Details:
08/16/2021
"Found freezer evaporator icy found thermistor out of range steam all ice and replace thermistor,opt test ok ; used 1 WPW10384183 (Thermister), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 596.755024
Near North Olmsted, OH 44070
Gabriel P
Job Details:
08/16/2021
"Found 120 voltage going to fan motor but is not starting,ordering evap fan ; ordrng 1 12002744 (Fan), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland Heights, OH 44121
Dan H
Job Details:
08/16/2021
"Installed new gearcase and belt, op test good"
We serviced a
MAYTAG WASHER
Model MVWC400XW0
Near Maple Heights, OH 44137
David R
Job Details:
08/16/2021
"Cc unit not agitating. Found basket speed fault. Cleared codes. Started diagnostics. Looked underneath, pulley came off from gearcase. Worn down cam. None on t/s. Ordering. ; ordrng 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Kent, OH 44240
Brian M
Job Details:
08/16/2021
Customer hearing noises Found noises to be normal operating noises
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Mentor, OH 44060
Jeff M
Job Details:
08/16/2021
One leg of power at the terminal block is fried needs a new wiring harness and power cord; ordrng 1 W11551640 (Harness) and 1 WX09X10010 (Power cord) and 1 123 (Shipping)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS03
Near Streetsboro, OH 44241
Brian M
Job Details:
08/16/2021
Installed filter head OP Test Ok
We serviced a
KENMORE DRYER
Model 110.8640712
Near Cleveland, OH 44119
Jason N
Job Details:
08/16/2021
"Could finish repair, no parts available at address. Called cust. He didnt realize parts were shipped directly to address, re-ordered; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44108
Jason N
Job Details:
08/16/2021
"Cc unit not spinning out and competing cycles.Checked under unit found shift actuator arm has slipped out of splutch yoke. Per service pointer W11531483, replace shift actuator. Replaced shift actuator using customer supplied pre Id part. Ran auto test can calibration. Op test good."
We serviced a
MAYTAG WASHER
Model LAT9704AAE
Near Willoughby Hills, OH 44094
Joe O
Job Details:
08/16/2021
"Cc: not spinningFound belt slipping on motor pulley, applied pressure to motor. Unit still slipping on motor pulley. Needs belt setCustomer does not want to repair at this time; ordrng 1 12112425 (belt set-maytag), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Beachwood, OH 44122
Jason N
Job Details:
08/16/2021
"Cc unit not spinning or cycling correctly.Ran diagnostics, found code f7e6 for motor fault. Checked under unit, found shifter arm had slipped out of splutch yoke. Per service pointer, replace shift actuator. Replaced shift actuator using truck stock part. Ran calibration and auto cycle. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW
Near Beachwood, OH 44122
Jason N
Job Details:
08/16/2021
"Cc unit door not closing Customer stated ff unit does not full gravity close and makes a squeak noise. Adjusted front left hand roller to reduce weight on right side roller. Squeak removed. Unit is sitting up at maximum height adjustment, slight tilt back verified by level. No more adjustment can be made. Advised customer may have to add shims to front of unit for more tilt back."
We serviced a
JENN-AIR WINE COOLER
Model JUWFL242HL00
Near Solon, OH 44139
Jason N
Job Details:
08/16/2021
Could not install door. Door damaged. Snapped pics. Will need to reorder. ; ordrng 1 W11360701 (Door)
We serviced a
WHIRLPOOL KITCHEN
Model WDTA50SAKZ
Near Mentor, OH 44060
Jeff M
Job Details:
08/16/2021
The power cord in the junction box was loose. I reconnected the wires op tested good
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Cleveland, OH 44135
Gabriel P
Job Details:
08/16/2021
"Replace belt and it stop squeaking,opt test ok ; used 1 WPW10006384 (BELT) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near University Heights, OH 44118
Dan H
Job Details:
08/16/2021
"Installed new valve, unable to test, unit is not installed"
We serviced a
WHIRLPOOL DRYER
Model WED9470WW1
Near Painesville, OH 44077
Jeff M
Job Details:
08/16/2021
The unit is not heating I found the heating element open. All other fuses tested good ; ordrng 1 WP8544771 (Heater) and 1 123 (Shipping)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUS2642LF1
Near Kingsville, OH 44048
Jeff M
Job Details:
08/16/2021
The drain was plugged I steamed it out and cleaned. Everything tested good
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS0
Near Shaker Heights, OH 44122
Dan H
Job Details:
08/16/2021
"Customer complaint that unit would get to end and flash sanitize, no water , plastic on upper rack broke, placed glasses upright in rack, ran test cycle, found 4-3(motor fault) error code, unit filled and began washing, unit completed test cycle, glasses filled, no error codes found at end of cycle upper rack adjuster is broken, unit needs new adjuster , customer does not want repair ; ordrng 1 WPW10546503 (Adjuster), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
Kenmore Dryer
Model n/a
Near Cleveland Heights, OH 44106
Jason N
Job Details:
08/16/2021
"Cc dryer does not shut off Customer stated unit will restart automatically after timer has reached off position. Checked timer operation, found dryer will automatically restart when timer is advanced. Checked start button for shorted contacts., verified start button is shorted. Unit will need start button replaced. Customer will repair, estimate only.; ordrng 1 WP3395382 (Start button)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Willoughby, OH 44094
Joe O
Job Details:
08/16/2021
"Found new control missing p4 connector. Correct part number. Re ordering controlTook control to returnControl out of stock, office to reschedule ; ordrng 1 W10892389 (cntrl-elec)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Chagrin Falls, OH 44023
Brian M
Job Details:
08/16/2021
Installed UI Advised to watch for 48 hours
We serviced a
GE REFRIGERATOR
Model GSL25JFTABS
Near Kingsville, OH 44048
Jeff M
Job Details:
08/16/2021
The unit has been leaking for quite some time. I took a picture of the amount of damage thats already been done to document. I checked the water valves water lines icemaker water dispenser everything that pertains to you supplying water that all tested good I took the drain off and blew through it some gunk came out its possible it was plugged. Not able to exactly locate the leak. but I think the drain was ether plugged or not sitting correctly allowing water to leak by
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Ashtabula, OH 44004
Jeff M
Job Details:
08/16/2021
The cust was have issues with the unit the unit. Upon my arrival I put the unit in calibration I cleared the codes I recalibrated the units I ran a small cycle everything test good
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Euclid, OH 44123
Joe O
Job Details:
08/16/2021
"Cc: gets to washing and stops cycleFound error codes f5e2(lid lock fault) f5e3(lid unlock fault) f0e5(off balance). Found lid is not locking, needs lid lock. Replaced lid lock. Ran auto test and calibration. Op test ok; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
ESTATE DRYER
Model TEDX640PQ1
Near Bedford, OH 44146
David R
Job Details:
08/16/2021
"Office to bill too. Cc unit not starting up. Unplugged, checked fuses, belt, all good. Found door switch crooked and out of place. Corrected, tested. Unit is working and cycling heat. Good. All cycles starting up. Op test ok.; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM
Near Cleveland, OH 44144
Gabriel P
Job Details:
08/16/2021
"Found temp on fridge on the lowest temperature also customer had too much food inside explain and advise how to properly use fridge and how much to Load it,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB00
Near Bedford, OH 44146
David R
Job Details:
08/16/2021
"Replaced control and thermistor. Cleared all ice off. Fan is good, heater giving 37 ohms. Give time for unit to cool back down. 24 hours. Op test ok."
We serviced a
IKEA DISHWASHER
Model IUD7070DS0
Near Independence, OH 44131
David R
Job Details:
08/16/2021
"Cc unit not heating. Looked at heater and found right in middle, cracked in half. Tested, heater error code. Unit is sending power down to heater. Good. Will need heater element. Ordering. ; ordrng 1 W10518394 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED5630HW1
Near University Heights, OH 44118
Joe O
Job Details:
08/16/2021
Cc: not heatingFound element open. Needs heating elementCustomer wants added to cancellation list ; ordrng 1 WP3387747 (element)
We serviced a
GE REFRIGERATOR
Model GSE26HMEBHES
Near University Heights, OH 44118
Jason N
Job Details:
08/16/2021
"Cc unit freezing food in ff section.Customer stated certain items were freezing on middle shelves. Unit ff temps set at 35 degrees. Set to 38, advised customer this is considered recommended temperature. Checked air flow from damper/vent tower. Unit has cloth shelf covers, found top shelf covering had slid back and was covering vent opening. Advised customer this could cause all the air to be pushed into the middle vent as well as make the unit run longer as the thermistor up top will take longer to read proper temps. Advised customer to monitor."
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Cleveland Heights, OH 44118
Jason N
Job Details:
08/16/2021
See DH pvr for job info.; O-emld tckt
We serviced a
KENMORE WASHER
Model 11026002010
Near Chagrin Falls, OH 44022
Brian M
Job Details:
08/16/2021
Installed actuator Ran auto test and calibration test Opt; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Cleveland Heights, OH 44118
Dan H
Job Details:
08/16/2021
"Found 3 COVID masks in drain pump filter, removed, op test good, user interface was scratched while removing dryer, ordering user interface ; ordrng 1 W11316623 (Ui)"
We serviced a
GE WALL OVEN
Model PEB1590DM2BB
Near Rocky River, OH 44116
Gabriel P
Job Details:
08/16/2021
"Replace control,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Avon Lake, OH 44012
Gabriel P
Job Details:
08/16/2021
"Replace user interface,also didnt find no error codes but ran calibration and auto test pass,opt test ok"
We serviced a
MAYTAG RANGE
Model MGT8775XB00
Near Broadview Heights, OH 44147
David R
Job Details:
08/16/2021
"Found out a lot of screws are rusted out and will need to be drilled out. Found control not sending power down to bake ignitor. Some parts NLA. W10219243 panel manifold NLA, W10272357 support bracket NLA, WPW10406243 x 2 r/f rear burner, WPW10406878 l/f burner, WPW10407678 left front orfice, WPW10407679 x2 r/f rear orfice holder, WPW10407680 center, WPW10365421 control, WPY706189 x8; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS00
Near Chagrin Falls, OH 44022
Brian M
Job Details:
08/16/2021
Installed wheels OP Test Ok
We serviced a
GE DISHWASHER
Model GDT655SMJ5ES
Near North Ridgeville, OH 44039
David R
Job Details:
08/16/2021
"Taking drain pump kit with me since did not need it. Customer bought a new control board from a different source, the one we ordered he said it did not arrive"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MQG
Near Grafton, OH 44044
David R
Job Details:
08/13/2021
"Cc unit not cooling in FF side. Checked and all fans good. FZ evap good frost pattern. Found damper assy not opening. Ordering damper ; ordrng 1 242303001 (Damper), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model DLG330RAW
Near Euclid, OH 44123
Dan H
Job Details:
08/13/2021
"Customer complaint that unit is not heating, started timed dry cycle, burner lit, Inside of drum heated up to between 130-150 degrees, then burner shut off and coils wouldnt open again, installed new coils, op test good ; used 1 279834 (COIL) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Broadview Heights, OH 44147
Dan H
Job Details:
08/13/2021
"Customer complaint that unit is not washing, ran diagnostics found f7e6(motor fault) error code, found new style shifter disconnected from cam, installed new old style shifter , op test good DO NOT RESTOCK PART PLEASE!!!!; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor, OH 44060
Brian M
Job Details:
08/13/2021
Cc unit not cooling Found compressor running but no frost pattern on either evap could not see uv die Will need evap and filter drier and compressor Unit is under 10 year sealed system warranty ; ordrng 1 W11492867 (Evap) and 1 W10832994 (compressor) and 1 WPW10143759 (dryer)
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Grafton, OH 44044
David R
Job Details:
08/13/2021
"Replaced control and air trap. Cleaned out drain pump as well. Tested in diagnostics, good. Put load in and watched and unit is working, spinning, tumbling. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS03
Near Mentor, OH 44060
Brian M
Job Details:
08/13/2021
Cc unit not cooling Found compressor not running Used back stock on and replaced inverter OP Test Ok ; used 1 WPW10154805 (Inverter (back stock )) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Burton, OH 44021
Brian M
Job Details:
08/13/2021
Installed valve Ran auto test and calibration test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Elyria, OH 44035
David R
Job Details:
08/13/2021
"Cc unit not spinning, other company tilde her she needed springs. Load inside unit, when trying to spin hitting the out of balance switch. The load inside is too much. Smaller tub. Took out load. Ran on spin and unit spinning correctly. Put 2 towels in and ran a normal cycle then spin and working correctly. Just advised customer to make sure load isnt too much. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Broadview Heights, OH 44147
Dan H
Job Details:
08/13/2021
"Customer complaint that the spin dryer shakes all over the place is unbalanced, suspension is worn, unit needs new suspension rods; ordrng 1 W11130359 (Suspension), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Parma Heights, OH 44130
Dan H
Job Details:
08/13/2021
"Customer complaint that unit is not making ice, confirmed, ice maker is receiving 120vac , ice maker will not cycle, unit needs new ice maker, part is out of stock so not scheduling return appointment ; ordrng 1 W11284458 (Ice maker)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000W1
Near Elyria, OH 44035
David R
Job Details:
08/13/2021
Found hub worn down again. Found the u shape Plastic piece to hold it in broken. Replaced with t/s hub. Everything tight. Good. Op test ok. ; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Avon, OH 44011
David R
Job Details:
08/13/2021
"Replace dual valve. Icemaker cycle and called for water on its on. Op test ok, give time for ice to make and drop."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Westlake, OH 44145
David R
Job Details:
08/13/2021
"Cc unit leaking. Found white drain hose has pin size hole in it, leaking. Ordering drain hose. ; ordrng 1 W11551233 (Drain hose)"
We serviced a
KENMORE WASHER
Model 11D.5142511
Near Avon Lake, OH 44012
Gabriel P
Job Details:
08/13/2021
"Ring never arrive they say also replace shocks,opt test ok maintenance will install ring when arrive"
We serviced a
WHIRLPOOL DRYER
Model WED6620HW1
Near Cleveland, OH 44113
Jason N
Job Details:
08/13/2021
"Installed motor, blower wheel. Seal kit was not delivered, ended up getting a burner grate. Op test no good, vibration noise still very present. Pulled unit apart and re diagnosed. Found vibration coming from steam valve in rear of unit. Secured valve. Retested, no abnormal vibration noise heard. Op test good."
We serviced a
WHIRLPOOL WASHER
Model LXR9245EQ1
Near Lakewood, OH 44107
Jason N
Job Details:
08/13/2021
"Cc unit making grinding noise and not spinning Customer stated unit will grind and not spring during some spin cycles. Ran wash test, filled tub and then switched over to spin and drain. All functions passed, clutch and brake working normally. Checked under unit, found motor coupler in poor shape. Rubber powder from isolator ring on floor under unit. Both couplers very loose on motor and transmission shafts. Unit needs motor coupler. Replaced using misc. truck stock. Reran both tests, op test good. ; used 1 285753A (Motor coupling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Brook Park, OH 44142
Dan H
Job Details:
08/13/2021
"Customer complaint that unit is not cooling, fresh food section temperature at 68 degrees, freezer section temperature at 68 degrees, compressor and condenser fan are running , evaporator fan is running, no frost pattern on evaporator, unit needs new compressor and evaporator. ; ordrng 1 WP2188823 (Evaporator) and 1 W10507884 (Compressor)"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW
Near Parma, OH 44129
Dan H
Job Details:
08/13/2021
"Customer complaint that door is not unlocking, ran diagnostics no error codes found, ran test cycle, unit flashed f3e1(water level system error ) error code, water system test shows control is sending 5vdc to sensor, installed new pressure sensor from truck stock surplus, op test good ; used 1 WPW10448876 (Pressure sensor) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Bay Village, OH 44140
David R
Job Details:
08/13/2021
"Replaced dispenser. Spring loaded, let customer know to firmly press and make sure dispenser door is closed. Unit test good. Op test ok."
We serviced a
KENMORE REFRIGERATOR
Model 106.4115321
Near Lakewood, OH 44107
Jason N
Job Details:
08/13/2021
Installed freezer LED module. Illumination returned to both sections. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WFW9250WW00
Near Aurora, OH 44202
Jason N
Job Details:
08/13/2021
"Could not install tub parts. Front tub was cracked, rear tub was not even a tub it was a laundry pedestal, wrong part shipped out. Snapped pics and reordering both. ; ordrng 1 W10305749 (Tub front)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Westlake, OH 44145
Gabriel P
Job Details:
08/13/2021
"Replace console,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW00
Near Bay Village, OH 44140
Gabriel P
Job Details:
08/13/2021
Compressor overheating pulling 8 amps ordering ; ordrng 1 WPW10507886 (Compressor) and 1 W10843121 (Dryer)
We serviced a
WHIRLPOOL WASHER
Model WTW6500WW1
Near Westlake, OH 44145
Gabriel P
Job Details:
08/13/2021
Replace valve opt test ok.
We serviced a
MAYTAG DRYER
Model MEDC465HW
Near Wickliffe, OH 44092
Dan H
Job Details:
08/13/2021
"Installed new motor, op test good"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Beachwood, OH 44122
Jason N
Job Details:
08/13/2021
"Cc unit not cooling again. Customer stated unit was cooling then gradually became warm again. Confirmed. Compressor running, wattage from compressor reading 112 watts. Hooked up gauges, let system equalize, system equal at 52psi. Charged system to 140 psi with nitrogen. Checked all joints with bubbles. No bubbles found. Psi decayed to 135psi after 30 min. Called wp techline, Brian, unit has small leak internally."
We serviced a
AMANA RANGE
Model AGR5330BAW3
Near Willoughby Hills, OH 44092
Jason N
Job Details:
08/13/2021
Cc unit flames too high Customer stated all burners are too high on low. Adjusted burner valves for low flame simmer when turned to low. Op test good.