Service History 328 - Fred's Appliance

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Bay Village, OH 44140

Gabriel P

Job Details: 08/17/2021

When starting a cycle it show pls close door but door is close also found error code on thermistor valve ordering both parts ; ordrng 1 W11394572 (Latch) and 1 W11165546 (Valve)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Brooklyn Heights, OH 44131

Dan H

Job Details: 08/17/2021

"Customer complaint of squealing noise, confirmed, found gear oil all over under unit, unit needs new gearcase, cam and belt, customer does not want repair at this time; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam kit)"

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Willoughby, OH 44094

Joe O

Job Details: 08/17/2021

"Cc: not starting, just beeps not allowing selectionsFound error codes f5e4(lid not open between cycles) f5e1(lid is up fault) f2e1(stuck key). Unit not sensing the lid closing. Needs lid lock. Replaced lid lock. Ran auto test and calibration. Ran normal cycle with clothes. Op test ok; used 1 W10810403 (LID LATCH) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Mentor, OH 44060

Dan H

Job Details: 08/17/2021

"Customer complaint of long dry times, ran diagnostics no error codes found, moisture sensor tests good, unit is heating, outside vent is on the roof unable to check outside airflow, customer stated that vent was recently cleaned, unit is operating as designed"

We serviced a

KITCHENAID dishwasher

Model KDTE254EBL2

Near Wellington, OH 44090

David R

Job Details: 08/17/2021

"Cc about sound, intermittently a low gurgling sound, no matter the cycle. Went through diagnostics, no error codes. Ran diagnostics cycle, heating noise coming from wash pump motor, maybe diverter but definitely not a normal noise. Ordering wash motor and drain pump just in case needed. ; ordrng 1 W10902372 (Wash pump motor) and 1 WPW10531320 (Pump drain)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Hiram, OH 44234

Brian M

Job Details: 08/17/2021

Cc of noise Found gearcase grinding and belt squeaking Needs gearcase splutch and belt ; ordrng 1 W11454741 (Gearcase) and 1 WPW10006384 (drive belt) and 1 W10721967 (drive pulley)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Middlefield, OH 44062

Brian M

Job Details: 08/17/2021

Cc unit not washing properly Found no issues with unit Ran auto test and calibration Ran test load with towels let get to wash cycle unit is filling up and washing properly

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Bay Village, OH 44140

Gabriel P

Job Details: 08/17/2021

Found shifter out of place replace for original one from t/s opt test ok ; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

KITCHENAID WALL OVEN

Model KEBU208SSS03

Near Chagrin Falls, OH 44023

Jason N

Job Details: 08/17/2021

"Cc unit codes f7e1Ran diagnostics, found codes f7e0 for water not high enough and f7e1 for boiler over temp. Checked water flow into unit after filter. Good water flow. Ran extended diagnostics, boiler relay activation, fill valve operation. Could not verify water level, water level display is not showing low or high. Fill valve is actuating during test. Unit needs pressure switch. ; ordrng 1 W10194453 (Pressure switch) and 1 8186352 (Boiler assembly) and 1 WPW10076760 (Sensor)"

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Willoughby, OH 44094

Joe O

Job Details: 08/17/2021

Cc: grinding noise during spinFound error code f2e1(stuck key). Ran auto test. Ran drain and spin. Found rotor bolt loose. Tightened ran drain and spin. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF

Near Madison, OH 44057

Jeff M

Job Details: 08/17/2021

The units icemaker in the freezer failed.; ordrng 1 241798231 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ASI2575GRS05

Near Avon, OH 44011

Gabriel P

Job Details: 08/17/2021

"Check voltage at the outlet is 121 check voltage going to unit by connector is 115 voltage check voltage going to control 0 spoke to senior tech he said to call whirlpool tech line he may think is internal wiring issue cause not getting voltage to control call whirlpool, he said is not repairable unit has under one year warranty unit getting replace,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Mentor, OH 44060

Dan H

Job Details: 08/17/2021

"Customer complaint that unit is not cooling properly, fresh food section temperature at 52 degrees, freezer section temperature at 1 degrees, found fresh food section evaporator frozen solid, fresh food section evaporator thermistor is reading 75 degrees while frozen in ice, unit needs control and evaporator cover; ordrng 1 W11167902 (Evap cover) and 1 W11333076 (Cntrl)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QMX01

Near Novelty, OH 44072

Jason N

Job Details: 08/17/2021

"Recovered refrigerant. Installed evaporator. Pulled vacuum on system to 28 in/hg. Held vacuum, no change to gauges. Recharged system with 7.5oz of r134a. Low side stable at 2 in/hg vacuum. Good frost pattern on evaporator. Advised customer to allow 24 hrs for unit to return to desired temp op test good."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Geneva, OH 44041

Jeff M

Job Details: 08/17/2021

The office gas holders are all cranked and crushed some of them are broken they will need replaced; ordrng 1 W11050487 (Gas holder) and 1 W11028738 (Gas holder) and 1 W10514429 (Gas holder) and 1 W11162117 (Gas holder)

We serviced a

GE REFRIGERATOR

Model PFE28KSKFSS

Near Perry, OH 44081

Dan H

Job Details: 08/16/2021

"Customer complaint that fresh food section is not cooling, fresh food section temperature at 63 degrees, freezer section temperature at 6 degrees, found fresh food section evaporator fan not running, unit needs new fresh food section evaporator fan, customer will install part himself ; ordrng 1 WR60X26866 (Fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MGD6230RHW0

Near Eastlake, OH 44095

Dan H

Job Details: 08/16/2021

"Installed new user interface and control, op test good"

We serviced a

WHIRLPOOL FREEZER

Model WRF767SDHZ02

Near Madison, OH 44057

Jason N

Job Details: 08/16/2021

"Cc unit bottom ice maker not making ice. Customer states bottom ice maker not making ice. Ran manual ice maker harvest test, ice maker did not index. Replaced ice maker using customer supplied pre Id part. Ran manual harvest test, ice maker indexed properly and filled with water. Op test good."

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Richmond Heights, OH 44143

Dan H

Job Details: 08/16/2021

"installed new gearcase, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ03

Near Chardon, OH 44024

Brian M

Job Details: 08/16/2021

Cc unit not cooling fridge section very well Found damper to be sticking closed due to foam Fixed damper Advised to watch If issue is still present after 48 hours it will need new damper ; ordrng 1 W11317276 (diffuser)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1835VS0

Near Madison, OH 44057

Jeff M

Job Details: 08/16/2021

The unit is not cooling needs a compressor and evaporator. Estimate only; ordrng 1 5304522324 (Evap) and 1 123 (Shipping) and 1 5304522265 (Compressor)

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS6

Near Mentor, OH 44060

Joe O

Job Details: 08/16/2021

Cc: vibration noiseFound debris in blower. Removed debris. Tested. Op test ok

We serviced a

AMANA DRYER

Model NED4655EW1

Near Chardon, OH 44024

Brian M

Job Details: 08/16/2021

Installed timer Ran test OP Test Ok

We serviced a

WHIRLPOOL ICE MAKER

Model GI5FSAXVY02

Near Westlake, OH 44145

David R

Job Details: 08/16/2021

"Cc unit icemaker not working. Another company replaced control and icemaker and still not working. Found 120 coming from control. 120 through harness to icemaker but not getting 120 to icemaker. Will need a new icemaker harness, all last company forgot to replace insert, ordering as well.Customer will need last appointment. ; ordrng 1 W11256689 (Harness) and 1 WPW10121434 (Fill insert), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4651AWS

Near Westlake, OH 44145

Gabriel P

Job Details: 08/16/2021

"Replace latch,opt test ok"

We serviced a

JENN-AIR RANGE

Model JJW8530DDB

Near Middlefield, OH 44062

Brian M

Job Details: 08/16/2021

Installed fan Ran test bake to 350 OP Test Ok ; used 2 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Highland Heights, OH 44143

Dan H

Job Details: 08/16/2021

"Cleared fresh food section evaporator, installed new thermistor, fan shroud, and control, op test good ; saved tckt"

We serviced a

KITCHENAID WALL OVEN

Model KOSC504ESS01

Near Windham, OH 44288

Brian M

Job Details: 08/16/2021

Pulled unit out and put on leveled oven cart took pics Did a video call with tech line. Wants to try new oven racks first then if its still an issue it will go up for review Needs racks Customer to install and test ; ordrng 4 4448716 (rack sub 4455486)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LVAXWB02

Near Westlake, OH 44145

Gabriel P

Job Details: 08/16/2021

"Found filter housing not releasing water pressure and when release filter the housing leaks,ordering parts needed ; ordrng 1 WPW10121138 (Housing) and 1 WP2260503B, used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KENMORE DISHWASHER

Model 66513473N412

Near Mentor, OH 44060

Jeff M

Job Details: 08/16/2021

The unit was not draining I found both drain hoses completely caked full of calcium I remove the calcium out of both hoses unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Parma Heights, OH 44130

David R

Job Details: 08/16/2021

"Checked temp. Right now in defrost mode but showed about 2* in FZ. Ran diagnostics and tested all fans, good. Replaced control and dual valve. Found dual valve leaking water. Line was frozen a little. Removed ice. Ran icemaker test and cycled and called for water. Good. Op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Mentor, OH 44060

Jeff M

Job Details: 08/16/2021

The seal the customer is talking about is the cabinet seal the upper rack there was a limited production where the rack was not the proper dimensions unit needs a new rack in the meantime I bent the upper rack so I stopped touching on the seal customer was OK with this method. Still needs the rack; ordrng 1 WPW10350382 (Rack)

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Parma, OH 44134

David R

Job Details: 08/16/2021

"Replaced valves, found out unit not agitating. Replaced actuator. Ran calibration and test diagnostics, switching between agitate and spin. Good. Op test ok. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB06

Near Mayfield Heights, OH 44124

Dan H

Job Details: 08/16/2021

"Customer complaint that lights are out, confirmed, found freezer section led module out, unit needs new led module, customer does not want repair ; ordrng 1 WPW10515057 (Led module)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Westlake, OH 44145

Gabriel P

Job Details: 08/16/2021

"Found freezer evaporator icy found thermistor out of range steam all ice and replace thermistor,opt test ok ; used 1 WPW10384183 (Thermister), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 596.755024

Near North Olmsted, OH 44070

Gabriel P

Job Details: 08/16/2021

"Found 120 voltage going to fan motor but is not starting,ordering evap fan ; ordrng 1 12002744 (Fan), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Cleveland Heights, OH 44121

Dan H

Job Details: 08/16/2021

"Installed new gearcase and belt, op test good"

We serviced a

MAYTAG WASHER

Model MVWC400XW0

Near Maple Heights, OH 44137

David R

Job Details: 08/16/2021

"Cc unit not agitating. Found basket speed fault. Cleared codes. Started diagnostics. Looked underneath, pulley came off from gearcase. Worn down cam. None on t/s. Ordering. ; ordrng 1 W10721967 (Cam)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Kent, OH 44240

Brian M

Job Details: 08/16/2021

Customer hearing noises Found noises to be normal operating noises

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near Mentor, OH 44060

Jeff M

Job Details: 08/16/2021

One leg of power at the terminal block is fried needs a new wiring harness and power cord; ordrng 1 W11551640 (Harness) and 1 WX09X10010 (Power cord) and 1 123 (Shipping)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS03

Near Streetsboro, OH 44241

Brian M

Job Details: 08/16/2021

Installed filter head OP Test Ok

We serviced a

KENMORE DRYER

Model 110.8640712

Near Cleveland, OH 44119

Jason N

Job Details: 08/16/2021

"Could finish repair, no parts available at address. Called cust. He didnt realize parts were shipped directly to address, re-ordered; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, OH 44108

Jason N

Job Details: 08/16/2021

"Cc unit not spinning out and competing cycles.Checked under unit found shift actuator arm has slipped out of splutch yoke. Per service pointer W11531483, replace shift actuator. Replaced shift actuator using customer supplied pre Id part. Ran auto test can calibration. Op test good."

We serviced a

MAYTAG WASHER

Model LAT9704AAE

Near Willoughby Hills, OH 44094

Joe O

Job Details: 08/16/2021

"Cc: not spinningFound belt slipping on motor pulley, applied pressure to motor. Unit still slipping on motor pulley. Needs belt setCustomer does not want to repair at this time; ordrng 1 12112425 (belt set-maytag), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Beachwood, OH 44122

Jason N

Job Details: 08/16/2021

"Cc unit not spinning or cycling correctly.Ran diagnostics, found code f7e6 for motor fault. Checked under unit, found shifter arm had slipped out of splutch yoke. Per service pointer, replace shift actuator. Replaced shift actuator using truck stock part. Ran calibration and auto cycle. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW

Near Beachwood, OH 44122

Jason N

Job Details: 08/16/2021

"Cc unit door not closing Customer stated ff unit does not full gravity close and makes a squeak noise. Adjusted front left hand roller to reduce weight on right side roller. Squeak removed. Unit is sitting up at maximum height adjustment, slight tilt back verified by level. No more adjustment can be made. Advised customer may have to add shims to front of unit for more tilt back."

We serviced a

JENN-AIR WINE COOLER

Model JUWFL242HL00

Near Solon, OH 44139

Jason N

Job Details: 08/16/2021

Could not install door. Door damaged. Snapped pics. Will need to reorder. ; ordrng 1 W11360701 (Door)

We serviced a

WHIRLPOOL KITCHEN

Model WDTA50SAKZ

Near Mentor, OH 44060

Jeff M

Job Details: 08/16/2021

The power cord in the junction box was loose. I reconnected the wires op tested good

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC0

Near Cleveland, OH 44135

Gabriel P

Job Details: 08/16/2021

"Replace belt and it stop squeaking,opt test ok ; used 1 WPW10006384 (BELT) from stock"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near University Heights, OH 44118

Dan H

Job Details: 08/16/2021

"Installed new valve, unable to test, unit is not installed"

We serviced a

WHIRLPOOL DRYER

Model WED9470WW1

Near Painesville, OH 44077

Jeff M

Job Details: 08/16/2021

The unit is not heating I found the heating element open. All other fuses tested good ; ordrng 1 WP8544771 (Heater) and 1 123 (Shipping)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGUS2642LF1

Near Kingsville, OH 44048

Jeff M

Job Details: 08/16/2021

The drain was plugged I steamed it out and cleaned. Everything tested good

We serviced a

WHIRLPOOL DISHWASHER

Model KDPE234GPS0

Near Shaker Heights, OH 44122

Dan H

Job Details: 08/16/2021

"Customer complaint that unit would get to end and flash sanitize, no water , plastic on upper rack broke, placed glasses upright in rack, ran test cycle, found 4-3(motor fault) error code, unit filled and began washing, unit completed test cycle, glasses filled, no error codes found at end of cycle upper rack adjuster is broken, unit needs new adjuster , customer does not want repair ; ordrng 1 WPW10546503 (Adjuster), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

Kenmore Dryer

Model n/a

Near Cleveland Heights, OH 44106

Jason N

Job Details: 08/16/2021

"Cc dryer does not shut off Customer stated unit will restart automatically after timer has reached off position. Checked timer operation, found dryer will automatically restart when timer is advanced. Checked start button for shorted contacts., verified start button is shorted. Unit will need start button replaced. Customer will repair, estimate only.; ordrng 1 WP3395382 (Start button)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ4

Near Willoughby, OH 44094

Joe O

Job Details: 08/16/2021

"Found new control missing p4 connector. Correct part number. Re ordering controlTook control to returnControl out of stock, office to reschedule ; ordrng 1 W10892389 (cntrl-elec)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/16/2021

Installed UI Advised to watch for 48 hours

We serviced a

GE REFRIGERATOR

Model GSL25JFTABS

Near Kingsville, OH 44048

Jeff M

Job Details: 08/16/2021

The unit has been leaking for quite some time. I took a picture of the amount of damage thats already been done to document. I checked the water valves water lines icemaker water dispenser everything that pertains to you supplying water that all tested good I took the drain off and blew through it some gunk came out its possible it was plugged. Not able to exactly locate the leak. but I think the drain was ether plugged or not sitting correctly allowing water to leak by

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Ashtabula, OH 44004

Jeff M

Job Details: 08/16/2021

The cust was have issues with the unit the unit. Upon my arrival I put the unit in calibration I cleared the codes I recalibrated the units I ran a small cycle everything test good

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Euclid, OH 44123

Joe O

Job Details: 08/16/2021

"Cc: gets to washing and stops cycleFound error codes f5e2(lid lock fault) f5e3(lid unlock fault) f0e5(off balance). Found lid is not locking, needs lid lock. Replaced lid lock. Ran auto test and calibration. Op test ok; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

ESTATE DRYER

Model TEDX640PQ1

Near Bedford, OH 44146

David R

Job Details: 08/16/2021

"Office to bill too. Cc unit not starting up. Unplugged, checked fuses, belt, all good. Found door switch crooked and out of place. Corrected, tested. Unit is working and cycling heat. Good. All cycles starting up. Op test ok.; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM

Near Cleveland, OH 44144

Gabriel P

Job Details: 08/16/2021

"Found temp on fridge on the lowest temperature also customer had too much food inside explain and advise how to properly use fridge and how much to Load it,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFB00

Near Bedford, OH 44146

David R

Job Details: 08/16/2021

"Replaced control and thermistor. Cleared all ice off. Fan is good, heater giving 37 ohms. Give time for unit to cool back down. 24 hours. Op test ok."

We serviced a

IKEA DISHWASHER

Model IUD7070DS0

Near Independence, OH 44131

David R

Job Details: 08/16/2021

"Cc unit not heating. Looked at heater and found right in middle, cracked in half. Tested, heater error code. Unit is sending power down to heater. Good. Will need heater element. Ordering. ; ordrng 1 W10518394 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model MED5630HW1

Near University Heights, OH 44118

Joe O

Job Details: 08/16/2021

Cc: not heatingFound element open. Needs heating elementCustomer wants added to cancellation list ; ordrng 1 WP3387747 (element)

We serviced a

GE REFRIGERATOR

Model GSE26HMEBHES

Near University Heights, OH 44118

Jason N

Job Details: 08/16/2021

"Cc unit freezing food in ff section.Customer stated certain items were freezing on middle shelves. Unit ff temps set at 35 degrees. Set to 38, advised customer this is considered recommended temperature. Checked air flow from damper/vent tower. Unit has cloth shelf covers, found top shelf covering had slid back and was covering vent opening. Advised customer this could cause all the air to be pushed into the middle vent as well as make the unit run longer as the thermistor up top will take longer to read proper temps. Advised customer to monitor."

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Cleveland Heights, OH 44118

Jason N

Job Details: 08/16/2021

See DH pvr for job info.; O-emld tckt

We serviced a

KENMORE WASHER

Model 11026002010

Near Chagrin Falls, OH 44022

Brian M

Job Details: 08/16/2021

Installed actuator Ran auto test and calibration test Opt; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Cleveland Heights, OH 44118

Dan H

Job Details: 08/16/2021

"Found 3 COVID masks in drain pump filter, removed, op test good, user interface was scratched while removing dryer, ordering user interface ; ordrng 1 W11316623 (Ui)"

We serviced a

GE WALL OVEN

Model PEB1590DM2BB

Near Rocky River, OH 44116

Gabriel P

Job Details: 08/16/2021

"Replace control,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Avon Lake, OH 44012

Gabriel P

Job Details: 08/16/2021

"Replace user interface,also didnt find no error codes but ran calibration and auto test pass,opt test ok"

We serviced a

MAYTAG RANGE

Model MGT8775XB00

Near Broadview Heights, OH 44147

David R

Job Details: 08/16/2021

"Found out a lot of screws are rusted out and will need to be drilled out. Found control not sending power down to bake ignitor. Some parts NLA. W10219243 panel manifold NLA, W10272357 support bracket NLA, WPW10406243 x 2 r/f rear burner, WPW10406878 l/f burner, WPW10407678 left front orfice, WPW10407679 x2 r/f rear orfice holder, WPW10407680 center, WPW10365421 control, WPY706189 x8; O-emld tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KBBR306ESS00

Near Chagrin Falls, OH 44022

Brian M

Job Details: 08/16/2021

Installed wheels OP Test Ok

We serviced a

GE DISHWASHER

Model GDT655SMJ5ES

Near North Ridgeville, OH 44039

David R

Job Details: 08/16/2021

"Taking drain pump kit with me since did not need it. Customer bought a new control board from a different source, the one we ordered he said it did not arrive"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MQG

Near Grafton, OH 44044

David R

Job Details: 08/13/2021

"Cc unit not cooling in FF side. Checked and all fans good. FZ evap good frost pattern. Found damper assy not opening. Ordering damper ; ordrng 1 242303001 (Damper), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model DLG330RAW

Near Euclid, OH 44123

Dan H

Job Details: 08/13/2021

"Customer complaint that unit is not heating, started timed dry cycle, burner lit, Inside of drum heated up to between 130-150 degrees, then burner shut off and coils wouldnt open again, installed new coils, op test good ; used 1 279834 (COIL) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Broadview Heights, OH 44147

Dan H

Job Details: 08/13/2021

"Customer complaint that unit is not washing, ran diagnostics found f7e6(motor fault) error code, found new style shifter disconnected from cam, installed new old style shifter , op test good DO NOT RESTOCK PART PLEASE!!!!; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Mentor, OH 44060

Brian M

Job Details: 08/13/2021

Cc unit not cooling Found compressor running but no frost pattern on either evap could not see uv die Will need evap and filter drier and compressor Unit is under 10 year sealed system warranty ; ordrng 1 W11492867 (Evap) and 1 W10832994 (compressor) and 1 WPW10143759 (dryer)

We serviced a

MAYTAG WASHER

Model MHW8200FW0

Near Grafton, OH 44044

David R

Job Details: 08/13/2021

"Replaced control and air trap. Cleaned out drain pump as well. Tested in diagnostics, good. Put load in and watched and unit is working, spinning, tumbling. Op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS03

Near Mentor, OH 44060

Brian M

Job Details: 08/13/2021

Cc unit not cooling Found compressor not running Used back stock on and replaced inverter OP Test Ok ; used 1 WPW10154805 (Inverter (back stock )) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Burton, OH 44021

Brian M

Job Details: 08/13/2021

Installed valve Ran auto test and calibration test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW2000HW0

Near Elyria, OH 44035

David R

Job Details: 08/13/2021

"Cc unit not spinning, other company tilde her she needed springs. Load inside unit, when trying to spin hitting the out of balance switch. The load inside is too much. Smaller tub. Took out load. Ran on spin and unit spinning correctly. Put 2 towels in and ran a normal cycle then spin and working correctly. Just advised customer to make sure load isnt too much. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Broadview Heights, OH 44147

Dan H

Job Details: 08/13/2021

"Customer complaint that the spin dryer shakes all over the place is unbalanced, suspension is worn, unit needs new suspension rods; ordrng 1 W11130359 (Suspension), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Parma Heights, OH 44130

Dan H

Job Details: 08/13/2021

"Customer complaint that unit is not making ice, confirmed, ice maker is receiving 120vac , ice maker will not cycle, unit needs new ice maker, part is out of stock so not scheduling return appointment ; ordrng 1 W11284458 (Ice maker)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000W1

Near Elyria, OH 44035

David R

Job Details: 08/13/2021

Found hub worn down again. Found the u shape Plastic piece to hold it in broken. Replaced with t/s hub. Everything tight. Good. Op test ok. ; used 1 W10528947 (HUB) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Avon, OH 44011

David R

Job Details: 08/13/2021

"Replace dual valve. Icemaker cycle and called for water on its on. Op test ok, give time for ice to make and drop."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Westlake, OH 44145

David R

Job Details: 08/13/2021

"Cc unit leaking. Found white drain hose has pin size hole in it, leaking. Ordering drain hose. ; ordrng 1 W11551233 (Drain hose)"

We serviced a

KENMORE WASHER

Model 11D.5142511

Near Avon Lake, OH 44012

Gabriel P

Job Details: 08/13/2021

"Ring never arrive they say also replace shocks,opt test ok maintenance will install ring when arrive"

We serviced a

WHIRLPOOL DRYER

Model WED6620HW1

Near Cleveland, OH 44113

Jason N

Job Details: 08/13/2021

"Installed motor, blower wheel. Seal kit was not delivered, ended up getting a burner grate. Op test no good, vibration noise still very present. Pulled unit apart and re diagnosed. Found vibration coming from steam valve in rear of unit. Secured valve. Retested, no abnormal vibration noise heard. Op test good."

We serviced a

WHIRLPOOL WASHER

Model LXR9245EQ1

Near Lakewood, OH 44107

Jason N

Job Details: 08/13/2021

"Cc unit making grinding noise and not spinning Customer stated unit will grind and not spring during some spin cycles. Ran wash test, filled tub and then switched over to spin and drain. All functions passed, clutch and brake working normally. Checked under unit, found motor coupler in poor shape. Rubber powder from isolator ring on floor under unit. Both couplers very loose on motor and transmission shafts. Unit needs motor coupler. Replaced using misc. truck stock. Reran both tests, op test good. ; used 1 285753A (Motor coupling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB05

Near Brook Park, OH 44142

Dan H

Job Details: 08/13/2021

"Customer complaint that unit is not cooling, fresh food section temperature at 68 degrees, freezer section temperature at 68 degrees, compressor and condenser fan are running , evaporator fan is running, no frost pattern on evaporator, unit needs new compressor and evaporator. ; ordrng 1 WP2188823 (Evaporator) and 1 W10507884 (Compressor)"

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDW

Near Parma, OH 44129

Dan H

Job Details: 08/13/2021

"Customer complaint that door is not unlocking, ran diagnostics no error codes found, ran test cycle, unit flashed f3e1(water level system error ) error code, water system test shows control is sending 5vdc to sensor, installed new pressure sensor from truck stock surplus, op test good ; used 1 WPW10448876 (Pressure sensor) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Bay Village, OH 44140

David R

Job Details: 08/13/2021

"Replaced dispenser. Spring loaded, let customer know to firmly press and make sure dispenser door is closed. Unit test good. Op test ok."

We serviced a

KENMORE REFRIGERATOR

Model 106.4115321

Near Lakewood, OH 44107

Jason N

Job Details: 08/13/2021

Installed freezer LED module. Illumination returned to both sections. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WFW9250WW00

Near Aurora, OH 44202

Jason N

Job Details: 08/13/2021

"Could not install tub parts. Front tub was cracked, rear tub was not even a tub it was a laundry pedestal, wrong part shipped out. Snapped pics and reordering both. ; ordrng 1 W10305749 (Tub front)"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Westlake, OH 44145

Gabriel P

Job Details: 08/13/2021

"Replace console,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDW00

Near Bay Village, OH 44140

Gabriel P

Job Details: 08/13/2021

Compressor overheating pulling 8 amps ordering ; ordrng 1 WPW10507886 (Compressor) and 1 W10843121 (Dryer)

We serviced a

WHIRLPOOL WASHER

Model WTW6500WW1

Near Westlake, OH 44145

Gabriel P

Job Details: 08/13/2021

Replace valve opt test ok.

We serviced a

MAYTAG DRYER

Model MEDC465HW

Near Wickliffe, OH 44092

Dan H

Job Details: 08/13/2021

"Installed new motor, op test good"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS02

Near Beachwood, OH 44122

Jason N

Job Details: 08/13/2021

"Cc unit not cooling again. Customer stated unit was cooling then gradually became warm again. Confirmed. Compressor running, wattage from compressor reading 112 watts. Hooked up gauges, let system equalize, system equal at 52psi. Charged system to 140 psi with nitrogen. Checked all joints with bubbles. No bubbles found. Psi decayed to 135psi after 30 min. Called wp techline, Brian, unit has small leak internally."

We serviced a

AMANA RANGE

Model AGR5330BAW3

Near Willoughby Hills, OH 44092

Jason N

Job Details: 08/13/2021

Cc unit flames too high Customer stated all burners are too high on low. Adjusted burner valves for low flame simmer when turned to low. Op test good.

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