We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Middlefield, OH 44062
Jason N
Job Details: 04/01/2024
"Cc unit going off balance easily and mechanical smell inside unit Inspected unit, nothing abnormal found. Ran diagnostics, no codes stored. Ran test cycle, all functions passed. Ran normal cycle w/clothing load, then switched over to drain and spin. No abnormal vibration or noise. Did not detect any abnormal smell, mechanical or otherwise. Advised customer on load sizing and load distribution, if offbalance concerns continue. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Beachwood, OH 44122
Jason N
Job Details: 04/01/2024
Installed filter housing. Ran dispense test with filter installed. Dispense flow tested good. Reset filter status light. Op test good.
We serviced a
KITCHENAID MICROWAVE
Model KBMC147HBL0
Near Shaker Heights, OH 44120
Jason N
Job Details: 04/01/2024
"Cc burning smell while running heat Ran heat test cycle for several seconds, confirmed burning/electrical smell. Pulled unit from cabinet, removed paneling and inspected unit. Found burnt spot on magnetron plug. Unit will need magnetron replaced; ordrng 1 WP4375424 (Magnetron)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Cleveland, OH 44106
Jason N
Job Details: 04/01/2024
"Cc unit making a humming noise when running Started unit into cooling mode, confirmed noise coming from rear of unit. Pulled rear cover, found mastic tape pad had fallen off cap tube and was contacting condenser fan blade. Removed mastic tape pad. No further abnormal noises. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44103
Jason N
Job Details: 04/01/2024
Vented refrigerant. Installed compressor and filter drier. Pressure checked system with 140 psi of nitrogen. No leaks. Recharged system with 68g of r600a. Low side stable at -1 in/hg vacuum. Advised customer to allow up to 24 hrs for unit to return to desired temperature. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Madison, OH 44057
Dan H
Job Details: 04/01/2024
"Installed new door panel and user interface , op test good"
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE3911QW0
Near Geneva, OH 44041
Dan H
Job Details: 04/01/2024
"Customer complaint that washer beeps 3 times and does nothing, started normal wash cycle, lid locked, unit filled and began washing, repeated several times with same results, unable to duplicate the problem, unit is operating as designed"
We serviced a
SAMSUNG DRYER
Model DV405ETPAWRAA
Near Conneaut, OH 44030
Dan H
Job Details: 04/01/2024
"Installed new element, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Garfield Heights, OH 44125
Bill
Job Details: 04/01/2024
"Cc door glass broken, confirmed cc. Replaced door glass."
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model MQF1656TEW00
Near Parma, OH 44134
Bill
Job Details: 04/01/2024
"Cc ice and vibrations, confirmed cc. Ice build up on floor of unit, and vibration from rear evap panel. Steamed ice and cleared drain. Ran insulating tap on the panel, and secured in place. Tested opt test good."
We serviced a
GE OTR MICROWAVE
Model JVM3160RF8SS
Near Mayfield, OH 44143
Joe O
Job Details: 04/01/2024
"Cc: intermittently not working, display not workingFound unit receiving proper power. Was able to set clock, unit displaying time. Ran test heat. Unit continuously heating, no dimming of display. Could not duplicate issue. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Cleveland, OH 44110
Joe O
Job Details: 04/01/2024
"Cc: not making iceEntered diagnostics. Found ice maker reading faulty switch, cycle off. Found switch is on. Found door harness broke. Needs freezer doorCustomer does not want to repair at this time ; ordrng 1 LW10728959 (dor-fip), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Strongsville, OH 44136
David R
Job Details: 04/01/2024
Replaced hinge and lid. Tested. Locking. Good. Op Test Ok.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Middleburg Heights, OH 44130
Manny
Job Details: 04/01/2024
"Cc that unit is not heating, verified and found thermal cut off open, unit unit needs thermal cut off. Customer stated he will purchase the cut off and replace it himself, if he has any issues he reach out to us again so we can take another look. customer requested for me to leave the unit taken apart; ordrng 1 W10900067 (cutoff-tml), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER
Model GUD27GSSM2WW
Near Strongsville, OH 44136
David R
Job Details: 04/01/2024
"Replaced fuse and thermostats. Tested, good. Drum tumbling and heat is cycling.. All test good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44135
Manny
Job Details: 04/01/2024
"Cc unit not draining and just humming, verified and unit stuck in drain and pump humming, vacuum water and ran diagnostic f9e1, unit needs pump and control.; ordrng 1 W11626074 (Control) and 1 W11399437 (Pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lakewood, OH 44107
Manny
Job Details: 04/01/2024
"Cc unit not locking, verified and f5e1, replaced latch, opt test ok"
We serviced a
JENN-AIR RANGE
Model JES1450DS0
Near Lakewood, OH 44107
Manny
Job Details: 04/01/2024
"Cc unit giving fan code when set to bake, verified and f8e0 for cooling fan, unit needs cooling fan ; ordrng 1 W11107275 (fan-blwr), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS05
Near Strongsville, OH 44136
Bill
Job Details: 04/01/2024
"Cc gas smell, confirmed cc. Turned oven on to monitor flame, with oven door open flame burned fine. Closed door and about 30sec to a min later, flame started to sputter and die with a heavy gas smell. Opened door and flame kicked back up good and strong. Called Tech line, spoke with tech. Tech had suggested that I should order a new gas regulator and convection fan motor; ordrng 1 W10794440 (Convection motor) and 1 W11193822 (Pressure regulator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrs321sdhz08
Near Euclid, OH 44123
Jason N
Job Details: 03/29/2024
"Cc unit still not cooling properly Found evaporator frosting up again. Ran diagnostics, defrost sensor reporting back as open now. Cleared frost from evaporator, sensor reporting as passed. Sensor is intermittent in its report to control. Replaced defrost sensor using truck stock. Sensor reporting back as passed, heater turning on. Airflow restored to ff section. ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
MAYTAG DRYER
Model MGD6230RHW3
Near Cleveland Heights, OH 44121
Joe O
Job Details: 03/29/2024
Cc: not heatingFound gas shut off to unit. Turned gas on. Ran test cycle. Unit heating. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Chagrin Falls, OH 44023
Corina B
Job Details: 03/29/2024
"CC that there is beeping again. Ran diag 9-2 Drain motor 8-4 float switch. Cleared codes. Found water in the drain pan, cleared the water. Started a cycle let run for 45 minutes. No leaks. Cust does prewash dishes. Advised Cust to not prewash dishes. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW3O
Near Chagrin Falls, OH 44023
Corina B
Job Details: 03/29/2024
Replaced the control. Ran a calibration. Started a cycle a couple of times. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Grafton, OH 44044
David R
Job Details: 03/29/2024
"Replaced main control, ran through test mode. Good. Went over the 2 step starting process. Which I believe that is the problem, someone is starting or thinking they starting a cycle or pressing start too many times. Had both customer come out and showed them how to start it and had them try. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Independence, OH 44131
Bill
Job Details: 03/29/2024
"Cc unit only hums when trying to start, confirmed cc. Found capacitor was not functioning, changed capacitor from truck stock. Factory calibrated, tested opt test good.; used 1 W11395618 (Capacitor) from stock"
We serviced a
GE REFRIGERATOR
Model GSH25JGDDBB
Near Elyria, OH 44035
Marie V
Job Details: 03/29/2024
"Cc that unit is not cooling both sections. Fresh food is not getting cold. Took temps over 50* fresh food and 20 in freezer. Took evaporator cover off and found heater open and defrost sensor showing 19kohms, under ice, unit will need both. Sensor and heater; ordrng 1 WR51X10055 (Heater) and 1 WR55X10025 (Sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHB00
Near Highland Heights, OH 44143
Jason N
Job Details: 03/29/2024
"Cc unit not cooling properly in freezer section, door will not closeFound left side rail mount screw backed out, rail contacting screw before sealing to cabinet. Used loctite on mount screw and threaded back into mount. Freezer door closing up tight to cabinet. Advised customer to monitor temperature. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ1
Near Lyndhurst, OH 44124
Jason N
Job Details: 03/29/2024
"Cc unit making loud noise during cycle Found noise in question to be a worn support roller. Quoted customer replacement using dryer repair kit. Replaced support rollers, belt and belt pulley. Ran dryer operational test, no abnormal noise heard. Op test good.; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID COOK TOP
Model KCGS556ESS05
Near Chagrin Falls, OH 44023
Jason N
Job Details: 03/29/2024
"Installed harness and module. Ran burner operation test on all burners, all working properly. Op test good."
We serviced a
KITCHENAID WALL OVEN
Model KEBS279BBL00
Near Solon, OH 44139
Jason N
Job Details: 03/29/2024
"Cc broil element detached from top, needs remountedUnable to use screw holes already present in top, all are corroded. Able to feed a metal strap through the top of the cavity and remount broil element to the strap using screws. Element is secure and this is prevent the broil element from detaching again due to ongoing corrosion. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Solon, OH 44139
Jason N
Job Details: 03/29/2024
"Cc unit not coolingCustomer stated unit cooling for a week then started having issues, now not cooling at all. Found compressor buzzing loudly when trying to start. Plugged unit into killawatt. Compressor peaking at 15.3A before overload opens. Compressor is locked, will need replaced. Compressor is not showing in stock from Marcone, office to schedule customer return date. ; ordrng 1 W11656989 (Compressor) and 1 W11109499 (Drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, OH 44120
Jason N
Job Details: 03/29/2024
"Cc unit lights not working, unit not cold enough Found unit is running but no lights. Found door switch lever broken off. Replaced door switch using miscellaneous truck stock part (W11123941). Lights and control restored to unit. Unit set to lowest temperature, set up to Recommended. Advised customer to allow up to 24 hrs for temperature change to take effect. Op test good. ; used 1 W11123941 (Switch) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630MBK0
Near Broadview Heights, OH 44147
Bill
Job Details: 03/29/2024
"Cc not spinning, could not confirm. Ran diagnostics auto cycle, unit tested fine. Checked for error code, not error codes found. Ran two coats through a quick cycle. Unit operated as intended. Instructed customer on the use and modes of unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Strongsville, OH 44149
Bill
Job Details: 03/29/2024
"Cc torn door gasket, confirmed cc. Replaced door gasket, check for proper seal, tested good."
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Cleveland, OH 44113
Jason N
Job Details: 03/29/2024
"Cc unit not startingConfirmed no start condition. Checked all thermals, found thermal fuse reading open. Quoted landlord repair cost, ok to repair. Replaced thermal fuse using truck stock part. Ran dryer test cycle, unit started and heating properly. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW01
Near Parma, OH 44129
David R
Job Details: 03/29/2024
"Replaced control, harness w/ fuses, gasket. Set to recommend temp, good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Lorain, OH 44053
David R
Job Details: 03/29/2024
"Unit was thawed out and pulled out when arrived Replaced heater, harness, thermistor. Tested. All components working. Reset temps. Good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Lorain, OH 44053
David R
Job Details: 03/29/2024
"Replaced repair kit from t/s. Found the cause of the scrapping was a nail stuck on drum back seal, removed. Tested. Good. Op Test Ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4I
Near Lorain, OH 44055
Marie V
Job Details: 03/29/2024
"Replace all parts, ran calibration. Op test ok"
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Parma, OH 44129
Manny
Job Details: 03/29/2024
"Replaced motor, repair kit, and sensors, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Brooklyn, OH 44144
Manny
Job Details: 03/29/2024
"Cc that unit is doing the same thing again, verified and for wire cut inside door unit needs new fz door. ; ordrng 1 W11551458 (Fz door stainless steel)"
We serviced a
FRIGIDAIRE RANGE
Model Ffef3016tsc
Near Lakewood, OH 44107
Manny
Job Details: 03/29/2024
"Cc that the light switch its making noise when turned off but lights stays on, verified and switch its full of oil or cleaning liquid, unit needs rocker switch, customer will not proceed with the repair.; ordrng 1 5304527841 (Rocker switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB10
Near Aurora, OH 44202
Corina B
Job Details: 03/29/2024
"CC that the unit is loud. Advised Cust these noises are normal. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Streetsboro, OH 44241
Corina B
Job Details: 03/29/2024
CC that there is water leaking. Started a cycle. Did not find and leaks. Working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSP48QKS00
Near Kent, OH 44240
Corina B
Job Details: 03/29/2024
"CC that there is a burning smell. Confirmed. Found the start switch burnt. Will need new wires and a start switch. ; ordrng 1 WP2266802 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model M4TXNWFYW00
Near Middlefield, OH 44062
Corina B
Job Details: 03/29/2024
CC that the unit is not cooling in the ff section. Confirmed. Found ice blocking the drain hole and causing a restriction to have cold air into the ff section. Steamed out the drain hole. Opt test ok.
We serviced a
WHIRLPOOL FREEZER
Model WRT348FMEB00
Near Middlefield, OH 44062
Corina B
Job Details: 03/29/2024
CC that there is an odor and the ice building up. Confirmed. Checked the evaporator good frost pattern. Advised cust to replace the saddle valve with an inline valve plastic waterline being used. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Mentor, OH 44060
Corina B
Job Details: 03/29/2024
"Left side 20* right side 40* the return is blowing 14* Cold air is coming from the left side return. Damper is opening and closing. called t/l Butch file# 773857719 no error codes, the thermistors passed. Unit is up for product review. The freezer has the insulation and the panels. ; ordrng 1 W11663222 (Damper)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Lakewood, OH 44107
Manny
Job Details: 03/29/2024
"Cc unit leaking, verified and valve leaking, unit needs new valve, and the copper pipe has to bends that might kink advise customer to have plumber replace the line with a PEX line before we replace the valve. line can kink and snap. Customer states she has a plumber doing some work in the house shell have it replaced by Monday, Ordering inlet valve.; ordrng 1 W11312191 (valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Avon, OH 44011
Manny
Job Details: 03/29/2024
"Replace parts ordered, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Lorain, OH 44052
Marie V
Job Details: 03/29/2024
"Cc that unit will not unlock door, and cant run any cycles. Confirmed both, unit will not unlock, theres water at the drum. Drain pump had 20ohms. Pink wire shows open. Unit will need new harness wire.; ordrng 1 W11700916 (Latch) and 1 W11568984 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB05
Near Avon Lake, OH 44012
Marie V
Job Details: 03/29/2024
"Cc that unit is not making ice and that the door does not closes all the way. Confirmed, found ice preventing door from closing. Also found door switch not working when close is flickering. Replaced from surplus. Tested unit. Ice maker cycled, op test ok; ordrng 1 W11396033 (Switch)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near North Olmsted, OH 44070
Bill
Job Details: 03/29/2024
"Cc not filling all the way, could not confirm. Unit filled to its operating levels. Unit operating as intended."
We serviced a
KITCHENAID RANGE
Model KSGB900ESS9
Near Rocky River, OH 44116
Marie V
Job Details: 03/29/2024
"Cc that front right burner is making a noise when on simmer and when boiling water son came to home smelled gad and found burner was on but gas shut off by it self. Replace top, no scratches, took pics. Corrected burner noise, ordering gas valve.; ordrng 1 W11109973 (Gas buner) and 1 W11443594 (Burner)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HZ0
Near Rocky River, OH 44116
Marie V
Job Details: 03/29/2024
Replaced control panel. Op test ok
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Columbia Station, OH 44028
Marie V
Job Details: 03/29/2024
"Replace panel, burner gas valve. Tested unit, had to adjust burner screws. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ13
Near Elyria, OH 44035
Marie V
Job Details: 03/29/2024
"Replaced ice maker, ice maker cycled. Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TP0
Near Fairport Harbor, OH 44077
Dan H
Job Details: 03/29/2024
"Customer complaint that unit is not making ice, found ice maker turned off, turned on, ice maker cycled, ejected and filled, found water leaking from ice maker mold, unit needs new ice maker , customer does not want repair ; ordrng 1 241798231 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGD6230RHW0
Near Painesville, OH 44077
Dan H
Job Details: 03/29/2024
"Customer complaint that unit shuts off, started timed dry with wet load, unit paused after 25 minutes, installed new user interface , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Mentor, OH 44060
Dan H
Job Details: 03/29/2024
"Installed new ice maker, op test good"
We serviced a
GE DRYER
Model DCVH680EJ1MR
Near Rome, OH 44085
Dan H
Job Details: 03/29/2024
"Installed new control, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRF42DTX10
Near Madison, OH 44057
Dan H
Job Details: 03/29/2024
"Customer complaint that unit is not cooling, unit was off when tech arrived, turned on, evaporator fan is running, compressor and condenser fan are running, no frost pattern forming on evaporator, unit needs new compressor, heater exchanger, evaporator, and filter drier, unit is an r12 unit and condenser fan at be repaired"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2867TF0
Near Ashtabula, OH 44004
Dan H
Job Details: 03/29/2024
"Customer complaint that fresh food section is not cooling properly, fresh food section temperature at 53 degrees, freezer section temperature at -14 degrees, evaporator fan is running, compressor and condenser fan are running, found evaporator frozen solid, defrost heater is working in test mode, unit needs new control ; ordrng 1 5304508862 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ashtabula, OH 44004
Dan H
Job Details: 03/29/2024
"Customer complaint that unit is not starting, confirmed, no buttons on user interface are working, unit is just flashing warm water temperature light, unit needs new control and user interface ; ordrng 1 W11481116 (Ui) and 1 W11513246 (Cntrl)"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Amherst, OH 44001
David R
Job Details: 03/29/2024
"Customer wants inspection, since we are here for dryer. All codes stored in system F3E1, F5E2, F6E3, F9E1. Ran unit through diagnostics. All components working but water buildup. Cleared out front gasket lip and pump of debris. Tested, good. Running cleaning tablets in unit on heavy cycle. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Avon Lake, OH 44012
Manny
Job Details: 03/29/2024
"Cc unit makes noise, verified and pulley cove loose, tightened and ran test and loud noise from pulley and shifter, replaced shifter and pulley from TS, ran calibration and test cycle opt test ok; used 1 W10721967 (PULLEY), and 1 W11481722 (Shifter) from stock"
We serviced a
WHIRLPOOL DRYER
Model LE6880XSN1
Near East Cleveland, OH 44112
Joe O
Job Details: 03/29/2024
Cc: not heatingFound thermal cut off open. Needs thermal cut off. ; ordrng 1 279769 (thermal cutoff)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Cleveland, OH 44103
Joe O
Job Details: 03/29/2024
"Cc: not enough water, not rinsing, agitator not workingFound error code f8e1(long fill). Ran auto test. Found unit filling, washing, draining, and spinning. Ran normal cycle. Unit has good water pressure(hot and cold). Unit filling, washing. Could not duplicate issue. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ04
Near Cleveland, OH 44119
Joe O
Job Details: 03/29/2024
"Cc: not dispensing water, not making iceFound light switch is broken. Found filter stuck in filter head. Pulled filter. Found water pressure returned. Advised customer could just need new filter for water. Needs switch. Customer does not want to repair at this time; ordrng 1 W11396033 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Eastlake, OH 44095
Joe O
Job Details: 03/29/2024
"Cc: not completing cycle, not drainingFound drain pump harness broke. Needs harness. ; ordrng 1 W11643701 (Harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Eastlake, OH 44095
Joe O
Job Details: 03/29/2024
Cc: noise when fillingAdvised customer of water hammering. Ran test cycle. Found unit has water hammering. Advised customer they need water hammer arrestors installed. Need plumber
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Willowick, OH 44095
Joe O
Job Details: 03/29/2024
Cc: leakingFound drain pump not seated correctly. Re seated drain pump. Tested. Op test ok
We serviced a
KITCHENAID RANGE
Model KFGG500ESS6
Near Mentor, OH 44060
Joe O
Job Details: 03/29/2024
Cc: tab sticking outFound outer panel not seated correctly. Reseated panel. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Mentor, OH 44060
Joe O
Job Details: 03/29/2024
"Cc: chirping noiseRan auto test. Found gear case leaking oil. Wash plate will not come out. Needs gear case and wash plateCustomer does not want to repair at this time; ordrng 1 W11393685 (Gear case) and 1 W10902814 (washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LS3
Near Mentor, OH 44060
Joe O
Job Details: 03/29/2024
Cc: gas odor after cookingCustomer stated after cooking they have a gas odor that lingers all day. Found plumber installed a metal pipe on unit. Gas leaking at pipe. Unable to tighten. Needs plumber.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cleveland Heights, OH 44118
Jason N
Job Details: 03/29/2024
"Cc unit stops during the cycleCustomer states the unit will stop working in cycle, sometimes it will start again but then stops. Ran diagnostics, found code 4-3 for motor not running. Wash motor did not turn during test cycle. Unit will need wash motor replaced. ; ordrng 1 W11025157 (Pump/motor)"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Westlake, OH 44145
Bill
Job Details: 03/29/2024
"Changed control and Ui, tested opt test good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44111
Bill
Job Details: 03/29/2024
"Cc takes longer to ignite, confirmed cc. Unit has weak igniter, changed out igniter with one from truck stock.; used 1 12400035 (Igniter) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MW0
Near Garfield Heights, OH 44125
Bill
Job Details: 03/29/2024
"Changed gas valve, burner, igniter. Bubble tested all gas lines, no leaks detected. Tested unit, no unusual smells, good blue flame pattern. Opt tested good."
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ00
Near Mentor, OH 44060
Jason N
Job Details: 03/28/2024
"Cc unit making a loud humming noise and no heat Plugged unit into killawatt meter, ran heat test. Unit buzzing loudly, amp draw only reading 5.7A, magnetron not generating microwaves. Estimate only.; ordrng 1 W11391712 (Magnetron)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS
Near Elyria, OH 44035
Marie V
Job Details: 03/28/2024
Replace control and thermistor. Set temps to recommended. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Lorain, OH 44053
David R
Job Details: 03/28/2024
"Replaced icemaker. Found ice built up in water line, defrosted and cleared. Put extra insulation to help cold air not reach the water line. Changed defrost settings to auto 8 hr defrost. Change temp in FF to 40 and FZ to 1. Unit is good. Icemaker called for water and cycled. Good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near North Ridgeville, OH 44039
Marie V
Job Details: 03/28/2024
"Cc that unit still not working, top is getting too hot. Had guy come out again to clean vent, also drum stops spinning and time keeps running. Called techline, spoke with Robert.He recommended and said that is a motor issue. Replaced motor from surplus. Op test ok; used 1 W11549461 (Motor), and 1 WP697772 (Motor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Avon, OH 44011
Marie V
Job Details: 03/28/2024
"Followed steps on r600 sealed system repair. Replaced power cord, Filled up with r600 1.9oz. Full frost pattern on evap. Advice cust to allow 24 horses before restocking. Op test ok"
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Valley View, OH 44125
Bill
Job Details: 03/28/2024
"Found that motor was overheating tripping the thermal switch in the motor. Ordered new motor, follow up scheduled for 4/1; ordrng 1 279827 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Maple Heights, OH 44137
Bill
Job Details: 03/28/2024
"Cc water leaking, confirmed cc. Found water coming from the back of the dispenser, ordered new dispenser. Follow up scheduled for 04/01; ordrng 1 W11624934 (Dispenser)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model lfss2612tp5
Near Bedford, OH 44146
Bill
Job Details: 03/28/2024
"Cc water not working, confirmed cc. Water line needs to be ran, advised customer that a plumber or handyman needs to be contacted."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, OH 44135
Marie V
Job Details: 03/28/2024
"Replaced control , still not working. Unable to continue repair on unit,. Waiting on whirlpool response; saved tckt"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Bedford Heights, OH 44146
Bill
Job Details: 03/28/2024
"Cc co poisoning had gas company out red tagged unit. Confirmed red tag, bubble tested line, could not find leak. Noticed that flame spreader was heavily warped. As precaution ordered new valve, burner, igniter, and flame spreader. Follow up scheduled for 4/2. Shut gas back off before I left.; ordrng 1 W10670196 (Flame speader) and 1 W11590251 (Gas valve) and 1 W11220387 (Burner) and 1 W11590294 (Igniter)"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Beachwood, OH 44122
Bill
Job Details: 03/28/2024
"Changed blower wheel, opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Middleburg Heights, OH 44130
Bill
Job Details: 03/28/2024
"Tapped into system, pressurized to 150 psi of nitrogen, bubble tested the evaporators, condenser, filter dryer and compressor lines. No leaks found, let pressure stand for 20 min, no drop in pressure. Changed out filter dryer and compressor, used lokring. Vac system to 30 vac for 20 min, recharged system with 1.9 oz of r 600. Monitored evaporators for frost pattern, pattern formed. Opt test good, advised customer to give it 24 hours to come to temps."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Eastlake, OH 44095
Joe O
Job Details: 03/28/2024
Cc: right front burner not ignitingFound weak ignition on front right burner. Igniter not seated properly. Reseated. Op test ok
We serviced a
MAYTAG DRYER
Model MED6230RHW3
Near Chagrin Falls, OH 44023
Corina B
Job Details: 03/28/2024
CC that there is a rattle. Confirmed. Found the shield touching the blower housing. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Independence, OH 44131
Manny
Job Details: 03/28/2024
"Cc unit leaking and have what looks like water splashing underneath, verified and the marks are oil splashes, tilted back and gearcase leaking oil, unit needs gearcase and drive components. Customer will not proceed at this time will try to get unit replaced.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (slider) and 1 W10754158 (motor stator(under 10 yrs warranty )) and 1 W10754448 (clutch) and 1 W10754161 (motor rotor(under 10 yrs warranty)) and 1 W10902814 (washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Cleveland, OH 44113
Manny
Job Details: 03/28/2024
"Cc unit not making ice, verified and frost on the back on the ice box, and fill tube heater open, ordering return and supply gaskets and fill tube heater.; ordrng 1 W11087201 (heater) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KUDF204ESB00
Near Cleveland, OH 44102
Manny
Job Details: 03/28/2024
"Replaced rails and fan, warned customer that the door slides really smooth and if no paying attention it can hot someones legs when opening, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM02
Near Cleveland, OH 44111
Manny
Job Details: 03/28/2024
"Cc unit not cooling in ff, verified and fuse open and heater out of range unit needs harness and heater; ordrng 1 W11577969 (Harness) and 1 W11199204 (diffuser) and 1 W11579349 (Heater)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Lakewood, OH 44107
Manny
Job Details: 03/28/2024
"Cc unit not cooling in ff, verified and evap frosted, ran diagnostic and defrost sensor open and heater not coming on, unit will need defrost heater assembly.; ordrng 1 W11650661 (Heater assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Avon Lake, OH 44012
Manny
Job Details: 03/28/2024
"Replace damper and heater, advise customer to allow up to 48 hours for temps to equalize, op test ok"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Middleburg Heights, OH 44130
Manny
Job Details: 03/28/2024
"Cc unit not working, verified latch not working, replaced with pre Id, opt test ok"