We serviced a
ELECTROLUX FREEZER UPRIGHT
Model EI23BC65KS4
Near Madison, OH 44057
Joe O
Job Details: 11/30/2022
Cc: noiseFound freezer door not closing completely. Rails warped. Needs freezer drawer slide assembliesRight side slide assembly shows discontinued; ordrng 1 241883705 (slide asmy) and 1 241883605 (slide asmy(discontinued))
We serviced a
KITCHENAID COOKTOP ELE
Model KCGC506JSS00
Near Chesterland, OH 44026
Brian M
Job Details: 11/30/2022
Installed panel and gas valve OP Test Ok
We serviced a
KENMORE FREEZER CHEST
Model 253.1780241
Near Huntsburg, OH 44046
Jason N
Job Details: 11/30/2022
"Cc unit not cooling/controls not working Found unit in demo mode, customer is not sure how unit was entered into demo mode. Exited demo mode using button sequence in use and care guide. Compressor started up, good heat on condenser. Advised customer to allow up to 24 hrs for unit to return to desired temperatures."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Painesville, OH 44077
Joe O
Job Details: 11/30/2022
Installed freezer led. Op test ok
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Cleveland, OH 44111
Manny
Job Details: 11/30/2022
"Cc u it not heating, verified and no heat checked voltage and missing voltage, unit is missing L2, advise customer to have the landlord get an electrician to look at the voltage issue. Opt test ok"
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near North Royalton, OH 44133
David R
Job Details: 11/30/2022
"Replaced the correct rollers. Tested, good, Op Test Ok."
We serviced a
JENN-AIR COOK TOP
Model JEC9536BDS12
Near North Royalton, OH 44133
David R
Job Details: 11/30/2022
"Cc unit RF burner not working. Went through tech sheet. Called Brian as well. Found shorted element and also shorted switch. Will need both switch and element. Unit is heavy, will need to disconnect the power lines and take whole unit out of countertop. ; ordrng 1 WPW10185284 (RF switch) and 1 W10823724 (RF element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 11/30/2022
Cc icemaker not shutting off Found bail arm extension broken Customer stated she can install it ; ordrng 1 W11215550 (extension)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Avon Lake, OH 44012
Angel
Job Details: 11/30/2022
Cc that the heater turns on even when the door is opened. Took off back panel ohmed out heater and its grounded unit will need heater replaced and also explained to customer that they will need to check vent because poor airflow can cause the heating element coils to expand causing the issue. Replaced heating element tested unit opt test ok.; used 1 279838 (ELEMENT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Oberlin, OH 44074
Gabriel P
Job Details: 11/30/2022
"Replace gear case and slider ,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near North Ridgeville, OH 44039
Marie V
Job Details: 11/30/2022
"Cc that the unit was making a loud noise right now is pretty good, also theres a crack at the freezer drawers , confirmed, unit is less than 30 days old. Ordering both front pan. Cust said he will install. No need to reschedule.; ordrng 1 W11336585 (Front pan)"
We serviced a
FRIGIDAIRE RANGE
Model MGF354BFDB
Near Geneva, OH 44041
Dan H
Job Details: 11/30/2022
"Installed new igniter, op test good"
We serviced a
MAYTAG DRYER
Model MEDB755DW2
Near Beachwood, OH 44122
Jason N
Job Details: 11/30/2022
"Cc unit is noisy and not drying clothes properlyFound vibration coming from rear panel, tightened screws and moved venting. Vibration reduced. Checked airflow through outlet, found outlet completely blocked with lint. Pulled lint all out of outlet, good airflow. Op test good."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Avon, OH 44011
Marie V
Job Details: 11/30/2022
"Cc that the unit is not making ice. Confirmed. Took temps -3* in freezer and 38* in fresh food section. Ice maker has no water in it. Good water flow coming in to door, but no water going to ice maker. Air duck are good, good air coming in to ice maker. Verify voltage going to heater 12VDC. Verify ohms on heater, is open. Unit will need new heater. ; ordrng 1 W11401679 (Heater)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Chesterland, OH 44026
Corina B
Job Details: 11/30/2022
Replaced the ui control. The console was the wrong part. Took pic. Will need to reorder the console. ; ordrng 1 W11460909 (Console)
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ2
Near Ashtabula, OH 44004
Dan H
Job Details: 11/30/2022
"Customer complaint that left rear burner knob Is not working, confirmed , installed new burner valve, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Willoughby, OH 44094
Joe O
Job Details: 11/30/2022
Cc: not dispensing waterFound dispenser not functioning. Pulled dispenser cover. Found switch has to be pressed in a particular way to get switch to work. Needs switch and ; ordrng 1 WP12575502 (switch) and 1 W11243624 (cover)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Seven Hills, OH 44131
David R
Job Details: 11/30/2022
Replaced gearcase. Ram diagnostics and a drain and spin cycle. No squeaks or grinding. Good. Op Test Ok.
We serviced a
MAYTAG DISHWASHER
Model DWU8250AAX
Near Seven Hills, OH 44131
David R
Job Details: 11/30/2022
"Cc unit will not cycle because door not closing. Verified door will not close and latch into place without slamming door. NLA Y912664 holder door switch, NLA 12001115 latch kit, NLA Y912665 handle, NLA 912648 912649 912650 spring and latch. Latch and door assembly parts are NLA. ; saved tckt"
We serviced a
SAMSUNG DRYER
Model DV330AEW/XAA
Near Solon, OH 44139
Brian M
Job Details: 11/30/2022
Cc of noise Found noise coming from rollers and idler Also recommend replacing belt ; ordrng 4 Dc97-16782a (Roller)s and 1 6602-001655 (Belt) and 1 DC93-00634A (Idler) and 1 SHIPPING (shipping and handling)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Solon, OH 44139
Brian M
Job Details: 11/30/2022
Cc of leak Found leak coming from brass connector on house supply Advised to have that replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ
Near Aurora, OH 44202
Brian M
Job Details: 11/30/2022
Cc that unit will need cut off and then back on or sometimes he HAS TO power cycle it for it to turn back on Right now unit is functioning but sounds like a power supply and ui issue and then the noise is a damper ; ordrng 2 W10695459 (module)s and 1 W11224256 (cntrl-elec) and 1 W11387387 (Ui) and 1 WPW10479155 (Damper control)
We serviced a
MAYTAG RANGE
Model MER6600FB3
Near Parma, OH 44134
Manny
Job Details: 11/30/2022
"Replaced control and switch unit still not operating correctly, spoke to BJ we ran some test and determine unit needs harness, ordering harness ; ordrng 1 W11452625 (Main harness) and 1 W11134603 (harns-wire) and 1 W11596058 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW07
Near Parma, OH 44134
Manny
Job Details: 11/30/2022
"Cc that door wasnt closing, cant duplicate the issue, opt test ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UD0A
Near Conneaut, OH 44030
Dan H
Job Details: 11/30/2022
"Customer complaint that unit is not draining, confirmed, found drain hose clogged, cleared , unit drained, op test good, advised customer to run a clean dishwasher cycle and to run hot water in sink before starting"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW4816FW2
Near Conneaut, OH 44030
Dan H
Job Details: 11/30/2022
"Customer complaint that unit is not spinning properly or filling, ran diagnostics found f8e1(long/no fill) error code, found cold water barely entering unit, good flow from supply, installed new valve, op test good ; used 1 W11210459 (VALVE) from stock"
We serviced a
ELECTROLUX WASHER
Model EIFLS60LT1
Near Olmsted Falls, OH 44138
Marie V
Job Details: 11/30/2022
"Cc that unit is leaking. Cust saw a dripping from hose and corrected but still leaking. Ran unit no leaks. Ran a full cycle, no leaks. Removed hoses adm found that is missing rubber seal. Showed cust and advice to replace hoses. Op test ok"
We serviced a
KENMORE WASHER
Model 417.7173281
Near Ashtabula, OH 44004
Dan H
Job Details: 11/30/2022
"Customer complaint that unit is not starting, started normal wash cycle, lid locked, unit filled and began washing, ran rinse and spin cycle, unit filled, rinsed, unit drained, unit spun, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Parma, OH 44134
Manny
Job Details: 11/30/2022
"Cc unit not cooling, found compressor locked up, unit needs compressor, ordering compressor and filter ; ordrng 1 W11370574 (compressor) and 2 W11109499 (dryer)s and 1 W11504433 (Coupler) and 1 W11504447 (Coupler) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler)"
We serviced a
MAYTAG DISHWASHER
Model MDB6601AWW
Near Brook Park, OH 44142
Marie V
Job Details: 11/30/2022
Cc that the unit is making a noise while washing. Confirmed. Noise comes from motor. Will order motor and spray arm. ; ordrng 1 6-919922 (Motor) and 1 WP6-917642 (Spray arm.)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Parma, OH 44134
Manny
Job Details: 11/30/2022
"Cc unit making a humming noise, verified and noise started and coming from the back, pulled out and removed back cover and found cap tube hitting suction line and causing a vibration, separated cap from line opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Lakewood, OH 44107
Marie V
Job Details: 11/30/2022
"Verify warranty, also took POP. Cc that unit on every 2 cycled stoppeds mid cycle and shows a message of off balance load. Ran diag, no error codes. Leveled unit and ran high speed spin, pass. Showed cust a little shaking is normal. Not a lot. If clothes are off balance rearrange clothes. Other thins is connect unit to WiFi. They get updates from Maytag, and SP as well on that issue. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB7759SAS0
Near Streetsboro, OH 44241
Brian M
Job Details: 11/30/2022
Unit turning on by itself and ui not responding properly Needs control and ui ; ordrng 1 W10589069 (cntrl-elec) and 1 WPW10475777 (panel-cntl) and 1 SHIPPING (shipping and handling)
We serviced a
GE REFRIGERATOR
Model GSH25JSXLSS
Near Lakewood, OH 44107
Marie V
Job Details: 11/30/2022
"Cc that unit is not cooling. Confirmed room temperature inside. Compressor is not running . Inverter board getting 120 V. Unit will need new board. Cust will call back if he wants to continue ; ordrng 1 WR49X10283 (Compressor inverter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Ravenna, OH 44266
Brian M
Job Details: 11/30/2022
Cc unit has a clunk noise Ran diagnostics could not duplicate a abnormal noise
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Chagrin Falls, OH 44022
Corina B
Job Details: 11/30/2022
CC that the u it does not spin. Confirmed. Found the hub is worn and the washplate is seized and cracked to the gearcase. Cracked the washplate the splines look good on the gearcase. Will need the washplate and hub. Parts are still under 1 year warranty with us. Cust is going to install parts; ordrng 1 W10752283 (Washplate) and 1 W10528947 (Hub)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Avon Lake, OH 44012
Angel
Job Details: 11/30/2022
Replaced both main board and ui set temperatures correctly. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Strongsville, OH 44136
Gabriel P
Job Details: 11/30/2022
Replace shifter and capacitor opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFX2676FRZ00
Near Avon, OH 44011
Angel
Job Details: 11/30/2022
"Cc that ff section is not cooling properly. Verified and found evaporator frosted over unit will need main board and fan with thermistor and harness. Ordering parts.; ordrng 1 W10843055 (Main board) and 1 W11087438 (Fan with harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH78019HZ05
Near Westlake, OH 44145
Angel
Job Details: 11/30/2022
Opened up box to check new door and had the customer inspect it and found a dent on bottom of door will need to reorder door office to reschedule door out of stock; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFG231LVS0
Near Cleveland, OH 44105
Jason N
Job Details: 11/30/2022
"Corrected bake ignitor install. Ran bake test to 350 degrees. Good ignition, preheat and flame. Op test good."
We serviced a
GE REFRIGERATOR
Model TBX21CIBRRWW
Near Highland Heights, OH 44143
Jason N
Job Details: 11/30/2022
"Cc unit leaking in ff sectionFound small amount of water pooled at bottom, but customer stated its no where near as much as before. Pulled rear evaporator cover and checked drain again. Poured water in defrost drain, all clear and nothing running over into partition. Advised customer may still have some water left in partition from before and its since drained out. Could not find an origin point for the water at the bottom of the unit at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Independence, OH 44131
David R
Job Details: 11/30/2022
Replaced filter housing. Tested. Good. No leaks. Op Test Ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Solon, OH 44139
Corina B
Job Details: 11/30/2022
"CC that there is no water in the unit. Confirmed. Ran diag 6-4 float switch open, 5-2 door stuck closed. Reset the float switch, filled. Ran a calibration. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Wickliffe, OH 44092
Jason N
Job Details: 11/30/2022
"Cc unit not dispensing water or ice Customer stated they changed the water filter and now nothing will dispense. Pulled filter and reseated. No water dispense and no water coming up to ice maker. Checked pressure into filter housing, good psi from house source. Unit needs filter housing. ; ordrng 1 W11162041 (Filter housing)"
We serviced a
WHIRLPOOL DRYER
Model WED8740DW0
Near Eastlake, OH 44095
Joe O
Job Details: 11/30/2022
Cc: clicking noise while runningFound rollers worn causing clicking. Needs dryer repair kit. Installed dryers repair kit. Ran test cycle. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Garfield Heights, OH 44128
Corina B
Job Details: 11/30/2022
CC that there is no power to the unit. Confirmed. Checked power at terminal block 120 volts. Checked power at the control 0 volts. Ohmed out the white and black wire to the terminal block and control. Black wire is open. Will need a new harness. Office to reschedule appointment ; ordrng 1 W11213034 (Wire harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Willoughby, OH 44094
Joe O
Job Details: 11/30/2022
"Cc: not making iceFound temps in ff at 38 degrees, and freezer at -2 degrees. Ran ice maker harvest and fill. Ice maker harvesting, not filling. Found fill tube frozen, valve to ice maker opening, no water. Ohmed out fill tube heater. Fill tube heater open. Needs freezer doorCustomer does not want to repair at this time; ordrng 1 LW11026425 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Garfield Heights, OH 44105
Corina B
Job Details: 11/30/2022
"CC that the unit does not spin. Confirmed. Ran diag F7E5 SHIFTER FAULT, F7E1 BASKET SPEED FAULT, F1E2 MOTOR CONTROL FAULT. Ran a manual spin will spin a 1/8 of a turn and turns off. Will agitate. Replaced the shifter from t/s. Opt test ng. Ohms out the motor, good. Replaced the control. Brought core back for return. Opt test ok Customer has a foil and plastic style vent advised customer to replace with a semi rigid or rigid vent. ; used 1 W11116592XXX (XXXNOREORDER*****CORE*CNTRL), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
AMANA RANGE
Model ACR4303MFW7
Near Cleveland, OH 44128
Manny
Job Details: 11/30/2022
"Replaced infinite switch and install knob, opt test ok cant test unit theres no power cord installed, advise customer to install power cord and test unit and if they have issues to let us know."
We serviced a
GE RANGE
Model RB757WH4WW
Near Euclid, OH 44123
Joe O
Job Details: 11/30/2022
"Cc: burners not functioningCustomer stated left rear and front right burners not functioning. Found left rear burner not seated correctly. Re seated. Found right front burner had something melted around burner connector, removed debris, re seated. Tested both burners. Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS0
Near Maple Heights, OH 44137
Corina B
Job Details: 11/30/2022
"CC that the freezer works and the ff does not. Confirmed. Fz 15* found frost and ice building up on the evaporator wall. Turned the defrost timer to defrost. Heater is not turning on. Called BJ the wheel on the defrost is not turning. Will need a defrost timer ; ordrng 1 241705102 (Defrost timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Euclid, OH 44123
Joe O
Job Details: 11/30/2022
Installed control. Ran test bake. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Orange, OH 44128
Corina B
Job Details: 11/30/2022
"CC that the normal and one hour wash does not work. Confirmed. Checked the harness to the ui, good. Will need a new ui. Office to reschedule appointment ; ordrng 1 W11622500 (Console)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Cleveland Heights, OH 44118
Joe O
Job Details: 11/30/2022
"Cc: intermittently will not allow selections, will not startFound error code f5e1(lid switch fault-lid is up). Found unit is sensing lid switch. Advised customer lid has to be completely closed for ui to function. Tested keypad. Unit functioning as designed. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Jefferson, OH 44047
Brian M
Job Details: 11/30/2022
"Cc of unit not spinning Found tub hub and cam and actuator damaged Replaced using truck stock ; used 1 W10721967 (PULLEY), 1 W10913953 (actuator), and 1 W10528947 (drive hub kit) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC7HS00
Near Pepper Pike, OH 44124
Joe O
Job Details: 11/30/2022
"Installed ui, and harness. Unit still not functioning. Called whirlpool tech line spoke with Andrew. Tested voltages, jumped out relays. Per tech line, replace controls. Needs controls tech needed to assist with oven; schdld next appmnt for 12/5 MON 8"
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Jefferson, OH 44047
Brian M
Job Details: 11/30/2022
Door will not open Found lid latch not releasing Unit is stacked in a small closet space Popped door Replaced latch Ran auto test OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Westlake, OH 44145
Angel
Job Details: 11/30/2022
Cc that ff section is not cooling correctly. Verified temps and ff section was at 41* and freezer was at 3*. But the ff section temp was set at 33* made sure damper is opening and closing also made sure circulation vents were not blocked which they werent and evaporator fan was functioning as well so i will be ordering main board with the damper which comes with the thermistor. ; ordrng 1 W11224256 (Main board) and 1 WPW10479155 (Damper)
We serviced a
MAYTAG WASHER
Model mvw7230hw0
Near Willoughby, OH 44094
Jason N
Job Details: 11/30/2022
"Cc unit leaking intermittently from underneath Ran test cycle, observed. Checked under unit and around unit, no leaks found. Started normal cycle and deep fill turned on. Let fill to set level and agitate for a few minutes. No leaks. Canceled cycle and let drain out. After about a minute, the floor drain under the wash tub where the unit is draining into, water started backing up and flowing all over the floor. Advised customer unit is working properly, they will have to contact a plumber to inspect drainage in basement."
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW2
Near Chardon, OH 44024
Dan H
Job Details: 11/30/2022
"Customer complaint that unit is not spinning, confirmed, ran diagnostics found f7e1(basket speed sensor fault) and f7e7(motor unable to reach target rpm) error codes, unit passed tachometer test, ran manual test cycle for high speed spin and heavy agitate, shifter shifts from agitate to spin, unit spins, bearings in gearcase are worn, unit needs new gearcase, customer does not want repair at this time; ordrng 1 W11132267 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4206FZ3
Near Perry, OH 44081
Jason N
Job Details: 11/30/2022
Installed main control. All functions working properly. Op test good.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Parma, OH 44129
David R
Job Details: 11/30/2022
"Cc unit banging and noise after drains. F0E9, F0E5 both Off Balance errors. The noise that the customer was hearing is the drain pump running, so no out of the normal noise. For the banging, noticed the drum slightly sitting more towards the right side closer to cabinet. Adjusted the right side legs to bring basket more centered. Ran a test diagnostics cycle and a calibration. Ran with a load of towels (4-5) to give weight, evenly distributed in basket. Ran on high spin while towels had water in them. Went through the whole 10-15 mins of spin on high. No banging. Advised customer to also choose correct cycle for load, make sure clothes are evenly distributed as much as pasoble"
We serviced a
FRIGIDAIRE RANGE
Model FGGF3054KWG
Near Madison, OH 44057
Jason N
Job Details: 11/30/2022
"Cc unit oven not heating properlyRan bake test, ignitor barely glowing, drawing 2.5A. Replaced ignitor using truck stock part. Ran bake test to 300 degrees. Good ignition, flame and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44102
Gabriel P
Job Details: 11/30/2022
"Replace harness,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near North Royalton, OH 44133
Angel
Job Details: 11/30/2022
Cc that unit stopped cooling again in the ff section. Verified and it was frosted over again did find that the main board has an updated part number so I will be ordering board again and ordering ff section evaporator cover with the ui. Will need 2 techs again to remove unit from spot. ; ordrng 1 W11395558 (Serv kit) and 1 W11330486 (Ui) and 1 W11533213 (Control kit)
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Rocky River, OH 44116
Marie V
Job Details: 11/30/2022
"Cc that unit at the end of cycle smell like smoke, then she tried again and still. Havent used it since. Verify heating element is good. All wires and connections are good. The smell is more like a detergent or so. Told cust to use white vinegar, that also helps cleaning unit. At this point no burning smells. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEB4
Near Cleveland, OH 44124
Manny
Job Details: 11/30/2022
"Cc unit not cooling verified and 78 in ff and 19 in fz, found evap fan locked up, Replaced evap fan with surplus TS# W11024089, advise customer allow 24 to 48 hrs for temps to equalize, opt test ok; used 1 W11024089 ( Motor evap) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Madison, OH 44057
Jason N
Job Details: 11/30/2022
"Cc unit not spinning or agitating Ran diagnostics, found code f7e5 for shifter fault. Ran manual agitation and spin test, shifter not actuating. Replaced shift actuator using truck stock part. Ran auto test cycle, all functions passed. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Willoughby, OH 44094
Dan H
Job Details: 11/30/2022
"Customers power is out, customer will contact office to reschedule ; saved tckt"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44102
Gabriel P
Job Details: 11/30/2022
Found drain hose on floor siphoning water out as filling advise customer what to do .opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Lorain, OH 44053
Angel
Job Details: 11/30/2022
Cc that unit was not washing. Verified by starting unit and confirmed pump is not starting made sure board was sending voltage and it was so I replaced pump from truck stock tested unit. Opt test ok ; used 1 W11085683 (PUMP&MOTOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near North Ridgeville, OH 44039
David R
Job Details: 11/30/2022
"Cc top FF not cooling. Found damper getting power but stuck close. Ordering damper control. ; ordrng 1 WPW10594330 (Damper), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVB00
Near North Ridgeville, OH 44039
David R
Job Details: 11/30/2022
"Cc unit FZ some items have frost on them. Took temps. -5 in FZ and 37 in FF. Looked at temp settings, customer has FZ set at coldest 7* and FF and 4* recommended. Let customer know that the coldest is 7 on display. Could be causing frost on items. Set unit to recommend settings and also went into diagnostics and lowered test 8 to number 3. Having customer monitor. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near South Euclid, OH 44121
Manny
Job Details: 11/30/2022
"Cc gasket keeps coming off, verified and Door liner is warped, unit needs fz door.; ordrng 1 LW10636409 (dor-fip)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2479FF7A
Near Avon, OH 44011
Marie V
Job Details: 11/30/2022
"Cc that when using unit it will show a code of i30 that means a leak or overflow by book. Verify unit underneath, did not see any leaks. Removed cover, no leaks , no water stains . Stared unit and let it run for a while . Cancel it and ran diag, found error code I30 water in the tray and I44 filter clogged. Showed cust where the filter is and leveled unit , no leaks found."
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW2
Near Ashtabula, OH 44004
Jason N
Job Details: 11/30/2022
"Cc unit making vibration noiseFound vibration noise coming from blower wheel area. Pulled unit panel, found blower wheel is cracked. Replaced blower wheel using customer supplied pre Id part. Ran dryer op test, all functions passed, no abnormal noise after several minutes. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Painesville, OH 44077
Dan H
Job Details: 11/30/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/30/2022
"Replace filter housing,opt test ok is working"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Elyria, OH 44035
David R
Job Details: 11/30/2022
"Cc unit not starting up, went through SP W11648603. Newer models have 2 step start verification. Went over with customer. When starting a cycle, either turn knob then start or press start button 2 times. Unit is good, Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KUDC03FVSS0
Near Avon, OH 44011
Marie V
Job Details: 11/30/2022
"Cc that unit is flashing. Confirmed. Verify diagnostics, stared running and delete error code. Verify heater resistance, good. Unit starts running now. Explain cust to run hot water at the sink before starting. Also asked cust that they will need to have trim under unit removed to be able to see under unit. Op test ok"
We serviced a
KENMORE RANGE
Model 119.74988
Near Cleveland Heights, OH 44118
Manny
Job Details: 11/30/2022
"Cc oven door not closing, verified and left hinge jumping, unit need door hinges. Customer will not proceed with the repair.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
SAMSUNG DRYER
Model DVE45N5300W/A3
Near Amherst, OH 44001
Angel
Job Details: 11/30/2022
"Cc that when you close the door unit starts on its own made sure start button was not stuck closed but it wasnt also checked latch but it was good relay on main Board is stuck closed will need main board replaced. Gave estimate to customer and stated it was a little expensive she will try to fix herself. ; ordrng 1 DC92-01896G (Bosrd assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DVE50R5400V
Near Cleveland, OH 44111
Manny
Job Details: 11/29/2022
"Cc unit not heating, verified and no heat took apart and found thermostat and thermistor out of range and element open unit will need element, thermostat and thermistor replaced, cux will contact Samsung and see if they send him the parts.; ordrng 1 DC47-00019A (element) and 1 DC32-00007A (thermistor) and 1 DC47-00016A (thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Madison, OH 44057
Dan H
Job Details: 11/29/2022
"Customer complaint that unit is not doing something right, ran diagnostics found f7e4(basket reengagement failure) error code, found slider broken, unit needs new slider; ordrng 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH1
Near Chagrin Falls, OH 44022
Brian M
Job Details: 11/29/2022
Cc unit not draining Found hose to have clog Cleaned hose OP Test Ok
We serviced a
GE WASHER
Model WCSE4160B2WW
Near Chagrin Falls, OH 44023
Brian M
Job Details: 11/29/2022
Cc unit not working Ran test cycle unit is functioning properly at this time Control is a little touchy but functioning Part is NLa WH12X10222
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Solon, OH 44139
Brian M
Job Details: 11/29/2022
Cc of leak Found leak coming from sump assembly also needs spray arm ; ordrng 1 W10805015 (pump&motor) and 1 W11553338 (Spray arm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near North Olmsted, OH 44070
Marie V
Job Details: 11/29/2022
"Cc that the unit is not cooling. Confirmed. Found frost build up on unit. Defrosted all. Found that unit will need control, ui, thermistor and harness. Office will contact once they have eta on the parts. ; ordrng 1 W11581973 (Harness wire) and 1 W11558182 (Control) and 1 W11518204 (Ui) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fairview Park, OH 44126
Gabriel P
Job Details: 11/29/2022
"Found pressure hose kink but correct issue,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW01
Near Mentor, OH 44060
Jason N
Job Details: 11/29/2022
"Cc unit not dispensing water or iceChecked water source to unit, good psi. Checked water up to filter housing, no water pressure on exit port on housing. Unit needs water housing replaced. ; ordrng 1 W11162041 (Filter housing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM01
Near Shaker Heights, OH 44120
Manny
Job Details: 11/29/2022
"Cc unit not cooling, stated is completely dead, verified and found cooling off at the control, turned cooling on and set both cavities to recommended, customer stated that they try putting it back to recommended but they were unsuccessful, checked programming and correct code, ran service test and everything checked out, monitor the unit for 10 mins, to see if the control changes on its own and its not, unit getting good frost pattern on evap and unit is cooling, advise customer to monitor the unit for the next 24 hrs and to place a water bottle in the fz and once frozen she can start loading it. Unit working properly at this time. Opt test ok"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Cleveland Heights, OH 44118
Manny
Job Details: 11/29/2022
"Replaced spark module and switch harness leveled unit per customer request, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Bay Village, OH 44140
Angel
Job Details: 11/29/2022
Replaced heater tested unit for leaks and functions. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Middleburg Heights, OH 44130
David R
Job Details: 11/29/2022
Cc loud buzzing. Followed SP W11520474. Ordering main control. Replace main control and valves at same time. ; ordrng 1 W11170319 (Control)
We serviced a
FRIGIDAIRE WASH/DRY COMBO
Model FFLG3911QW0
Near Middleburg Heights, OH 44130
David R
Job Details: 11/29/2022
"Cc unit not heating. Tested ignitor, good. Tested thermals, open. Advised to have vents cleared out. Will need thermostat and limiter; ordrng 1 137032600 (Limiter) and 1 5304406099 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GTW485ASJ4WS
Near Painesville, OH 44077
Dan H
Job Details: 11/29/2022
"Customer complaint that unit is not starting and making noise, ran drain and spin cycle, unit spun for a minute then shut off, found speed sensor broken off of motor, unit needs new speed sensor ; ordrng 1 WH03X32158 (Speed sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 417.6171251
Near North Olmsted, OH 44070
Marie V
Job Details: 11/29/2022
"Replaced belt and removed lint. Tested unit, it heats good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Willoughby, OH 44094
Corina B
Job Details: 11/29/2022
CC that large loads do not agitate. Ran diag no codes. Replaced the shifter. Started a cycle with clothes. Advised cust 6-8 bath towels equals a full load and 1-2 tablespoons of he detergent.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Mentor, OH 44060
Jason N
Job Details: 11/29/2022
"Cc unit not starting sensing when cycle is startedRan diagnostics, found codes f7e7 for motor unable to reach target rpm and f6e3 for ACU cannot hear MCU. Checked under unit, found broken brown and white wires leading to clutch. Repaired wires and rerouted harness. Ran auto test cycle, op test no good. Unit will not spin rotor, possible control damage due to broken wiring, or broken wire issue still exists in harness elsewhere. Ordering control, harness and stator. Harness not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11510463 (Control) and 1 W11195971 (Stator) and 1 W11568984 (Harness)"