Service History 33 - Fred's Appliance

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Madison, OH 44057

Dan H

Job Details: 03/24/2023

"Installed new timer, op test good"

We serviced a

GE STACK W/D

Model n/a

Near Avon Lake, OH 44012

Marie V

Job Details: 03/24/2023

"Cc that the unit is not spinning the clothes out. Confirmed, found belt is stretch out. Replaced from another washer, will need to order part and be sent to the shop. ; ordrng 1 WE12X27300 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Lorain, OH 44053

Gabriel P

Job Details: 03/24/2023

Customer complaint that unit is not draining and is leaking and not drying plastic tuba ware so once diagnose unit found no errors also found unit in lock mode took off the lock mode and try to drain it and it drain also explain customer that plastic does not dry very good and ceramic and glass will ran auto test no leak as right now and heater temp is 150 degrees advised customer to monitor for the leak and record

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Chardon, OH 44024

Joe O

Job Details: 03/24/2023

Installed latch. Ran auto test and calibration. Op test ok

We serviced a

MAYTAG WASHER

Model MHW8630HW3

Near Mentor, OH 44060

Joe O

Job Details: 03/24/2023

Installed control. Ran auto test. Op test ok

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Mayfield Heights, OH 44124

Joe O

Job Details: 03/24/2023

"Cc: chemical smell, and taste in unitAdvised customer there is nothing in the machine that will give off a chemical taste or smell. Advised chemical odors and tastes are caused by food and drinks left uncovered or spoiled in unit. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC3

Near Sheffield, OH 44054

Gabriel P

Job Details: 03/24/2023

Ran calibration and auto test it pass ran rinse and spin and pass found no error code did a factory reset unit working as design

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Euclid, OH 44132

Joe O

Job Details: 03/24/2023

Cc: unit will not levelFound support bent on rear of unit. Needs support2 techs needed to tip machinePart out of stock. Office to reschedule; ordrng 1 W10573847 (support)

We serviced a

GE DISHWASHER

Model ZBD8920D00SS

Near Mentor, OH 44060

Joe O

Job Details: 03/24/2023

Installed hinge bearings. Tested. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Painesville, OH 44077

Jason N

Job Details: 03/24/2023

"Cc unit broiler shutting off after a few secondsRan broil test on upper oven. Good ignition and flame, let boiler run for several minutes. Canceled broil and restarted. Good ignition and flame. Let run for several minutes. No issues found with broiler at this time. Advised customer broiler will self cancel if door is open for more then 30 seconds. Unit is working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Geneva, OH 44041

Jason N

Job Details: 03/24/2023

Installed pump/motor assembly. Ran test cycle in entirety to re-initialize heater circuit. Op test good.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Columbia Station, OH 44028

Gabriel P

Job Details: 03/24/2023

Replace slider but still squeaking investigate further and found gearcase making noise ordering what is needed ; ordrng 1 W11449841 (Gearcase) and 1 W10915700 (Stator) and 1 W10915701 (Rotor) and 1 W10754448 (Clutch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5DHAXVB06

Near North Royalton, OH 44133

Gabriel P

Job Details: 03/24/2023

"Replace valve check for no leaks,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS03

Near Mentor, OH 44060

Joe O

Job Details: 03/24/2023

"Recovered refrigerant, installed compressor drier and couplers. Put unit into 28 inch vac for 15 mins, recharged with 1.98oz of r600. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 W10896689 () from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Solon, OH 44139

Manny

Job Details: 03/23/2023

"Gearcase came damaged, reordering gearcase ; ordrng 1 W11449840 (Gearcase)"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near East Cleveland, OH 44112

Jason N

Job Details: 03/23/2023

"Cc unit making a knocking noise Ran diagnostics, found code f7e5 for shifter fault and f7e6 for motor fault. Ran auto test cycle, found shifter not shifting fully to agitation. Checked under unit, found splutch ring wore. Replaced cam and shift actuator using truck stock parts. Reran auto test cycle, all functions passed, no abnormal noise heard. Op test good."

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Beachwood, OH 44122

Brian M

Job Details: 03/23/2023

Spoke to whirlpool there is. A known issue where over time the valve will not open properly during a cycle Recommend replacing the valves #7736012405:According to customer they already had valves replaced by another company. At this point there is no other recommendations for repair ; ordrng 1 W11316256 (valve) and 1 W11316255 (valve) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Mayfield Heights, OH 44124

Brian M

Job Details: 03/23/2023

Installed door OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Cleveland, OH 44108

Jason N

Job Details: 03/23/2023

"Cc unit making a grinding being noise. Customer apologized for the standing water on floor around unit, be blamed his landlord for not fixing the sewer as it backs up into his basement. Snapped pics. Ran diagnostics, found code f0e3 for overload. Ran auto test, found unit is draining out behind the unit and is flowing all over the floor and adding to the standing water. Snapped pics. Found gearcse is grinding during both agitation and spin. Unit will need gearcse. Conditions in basement are not conducive to do a gearcase repair, floor is waterlogged/damp everywhere is basement. Sent job communication form. ; saved tckt"

We serviced a

WHIRLPOOL DRYER

Model WGD5560SQ0

Near Parma, OH 44134

Manny

Job Details: 03/23/2023

"Cc unit not heating up, verified and found thermal fuse open. ; used 1 3392519 (Thermal fuse) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Amherst, OH 44001

David R

Job Details: 03/23/2023

"Cc still having questions about heating. Unplugged unit, tested heater from control, 13 ohms through harness, good, in range of 10-40 ohms. Turned power back on to unit, kept meter leads on, heater circuit. Ran diagnostics, no error codes. In test mode step 6, control sending 120vAC through heater circuit. Rinse aid is being released. Calling techline file number 7736012172. All components are in specs and correct voltage. Customer to use rinse aid and extended dry, make sure hot water to sink before using unit. Unit is good. Functioning correctly. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Mentor, OH 44060

Jason N

Job Details: 03/23/2023

"Cc unit grinding noise, runs all the time.Customer unit was making an intermittent grinding noise, the unit also seems to run all the time. Customer had taken all the product out of the freezer, he said it was covered in frost and the food was not frozen. Found small amount of frost/ice build up in freezer. Ran manual diagnostics functions, checked fan, compressor and damper operation. No abnormal sounds heard, all functions tested good. Checked door gaskets for proper closing and sealing. Both check good. No issues found at this time. Suspect possible door was left open/wasnt closed properly and allowed condensation/frosting in freezer section, but as of now, issue is not being found. Advised customer to monitor."

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Brook Park, OH 44142

Manny

Job Details: 03/23/2023

"Cc unit locked, verified cc unit locked, controls unresponsive. Main control out of stock, office to follow up with appointment.; ordrng 1 W11626074 (Control board) and 1 W11626077 (Ui)"

We serviced a

ROPER RANGE

Model FGP300KW0

Near Willoughby, OH 44094

Corina B

Job Details: 03/23/2023

"CC that the unit is not keeping temp, kept lowering the thermostat to stay at 350*. Called BJ. Would be the thermostat since this has a pilot light. Thermostat is no longer available. ; ordrng 1 98003983 (Thermostat)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF530PLYW3

Near Lakewood, OH 44107

Marie V

Job Details: 03/23/2023

"Cc that the unit is not draining. Confirmed. Found drain pump was damage and a piece of glass stuck in it. Replaced from T/S. Tested unit. Op test ok; used 1 W10348269 (), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Ashtabula, OH 44004

Dan H

Job Details: 03/23/2023

"Customer complaint that unit is not starting, ran diagnostics, no error codes found, ran test cycle, all components working, unit completed test cycle, started normal wash cycle, unit filled and began washing, unable to duplicate the problem ,unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVW7232HC0

Near Novelty, OH 44072

Joe O

Job Details: 03/23/2023

"Cc: no power, lid locked, water remainingFound lid locked, unit will not enter diagnostics, will not unlock. Popped latch. Found control is receiving proper power. No indicator light on control. Ohmed out drain pump. 19.5 ohms(in range). Needs control.Customer does not want to repair at this time ; ordrng 1 W11419171 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Aurora, OH 44202

Joe O

Job Details: 03/23/2023

"Cc: not making iceFound no water in ice maker. Cycled, and filled. Unit cycling and filling. Found air flow is good from freezer compartment. Ice box fan is functioning. Needs control, water valve, and fill tube heater. ; ordrng 1 W11224256 (cntrl-elec) and 1 WPW10341329 (water valve assy) and 1 W11087201 (heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrx735sdbm04

Near Berea, OH 44017

Gabriel P

Job Details: 03/23/2023

Replace led light board and filter head assy and still no water coming out learn that the main valve on house not sending water to unit so it could be possible that filter head assembly was probably not need it but it was installed I explain customer there is still labor for replacing led board plus I wouldnt know they had plumbing issue cause we are there for the appliances but customer didnt know they had issue with valve either so I dont know to go about this Ill have office review ; O-emld tckt

We serviced a

WHIRLPOOL DRYER

Model WGD8127LW2

Near Ashtabula, OH 44004

Dan H

Job Details: 03/23/2023

"Customer complaint of noise, blower wheel is cracked , unit needs new blower wheel ; ordrng 1 WP697772 (Blower)"

We serviced a

WHIRLPOOL DRYER

Model WGD5100HC1

Near Geneva, OH 44041

Dan H

Job Details: 03/23/2023

"Installed new moisture sensor and harness, op test no good , called whirlpool techline spoke with Chris, said to lower front of dryer to make it lean forward so clothes will touch moisture sensor and if that doesnt work replace the filter housing, file number 7736012462, lowering unit didnt change anything, ordering filter housing and user interface ; ordrng 1 W11419056 (Ui) and 1 W11086603 (Grill) and 1 W11129408 (Housing)"

We serviced a

GE RANGE

Model JBS27DM2BB

Near Streetsboro, OH 44241

Joe O

Job Details: 03/23/2023

"Cc: bake element arked, not heatingFound bake element open. Needs elementCustomer does not want to repair at this time ; ordrng 1 WB44K10005 (bake element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Westlake, OH 44145

Gabriel P

Job Details: 03/23/2023

"Replace control,and everything start working wants I ran calibration heard something pop check control and and burn mark call bj he help me diagnose unit and we found that the pump was bad and was causing control to short customer will buy the pump some where else ordering control again ; ordrng 1 W11543998 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Avon Lake, OH 44012

Marie V

Job Details: 03/23/2023

"Cc that the unit shows a error code . Ran diag found F0E3 overload and F8E1 long fill no fill. Found drain hose over 10 inches inside the pipe, causing a siphoning action avoiding unit to fill all the way, corrected issue. And stared a normal cycle. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXR2

Near Avon Lake, OH 44012

Marie V

Job Details: 03/23/2023

"Cc that the dryer vent was pulled out and never installed back on. Took pics, corrected issue. Op test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Sheffield, OH 44054

Marie V

Job Details: 03/23/2023

"Cc that the temperature fluctuates a lot on the freezer. Unit is on a garage, explain cust that unit needs to be in a temperature controlled area, if unit is too cold for it to work it will not work as designed, temps are freezer 20 and fresh food 41*. Full frost on evapo. Unit is working as designed."

We serviced a

MAYTAG RANGE

Model MER8775AS0

Near Cleveland Heights, OH 44118

Corina B

Job Details: 03/23/2023

CC that the aqua lift does not work. The bottom pan is bowing and the water goes to the sides. The outside is to hot to touch. Showed the customer the guide lines for the temperature. Heated the oven to 500* took temperature. Temperature is in the guide lines. The bottom pan is bowing causing the water to go on the sides and not in the middle where the spills are. Office to let cust know if the warranty will cover the pan. Cust will call the warranty if its not covered. ; ordrng 1 MER8775AS0 (Bottom)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Lorain, OH 44053

Gabriel P

Job Details: 03/23/2023

Power going to control but from control to start device no also user interface not lighting button not working and not responding ordering both ; ordrng 1 W11567495 (Control) and 1 W11567938 (User)

We serviced a

MAYTAG WASHER

Model MHW6630HW1

Near Painesville, OH 44077

Joe O

Job Details: 03/23/2023

Installed cold water valve. Ran quick test cycle. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Warrensville Heights, OH 44122

Corina B

Job Details: 03/23/2023

Replaced the gearcase. Ran a calibration. Started a rinse and spin with clothes. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near LaGrange, OH 44050

David R

Job Details: 03/23/2023

"Replaced agitator screw, surplus item. Agitator and gearcase. Ran diagnostics, good. All components working. Op Test Ok. ; used 1 W10772621 ( Agitator Screw) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near LaGrange, OH 44050

David R

Job Details: 03/23/2023

"Brand new. Cc banging noise. Noise coking from drain hose hitting back of unit. Zip tied. Ran diagnostics spin, good. Also advised if needed, anti vibration pads, piece of styrofoam can also help if needed between unit and hose. Op Test Ok."

We serviced a

GE DISHWASHER

Model PDT750SMF4ES

Near Mentor, OH 44060

Joe O

Job Details: 03/23/2023

"Cc: not heating, not dryingOhmed out heating circuitfrom control 15 ohms. Needs control; ordrng 1 WD21X24903 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS

Near Mentor, OH 44060

Jason N

Job Details: 03/23/2023

"Cc unit cooktop scratched when deliveredCustomer showed pop. Confirmed scratch on cooktop, under 30 day cosmetic warranty. Ordering cooktop. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11590287 (Cooktop)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB3

Near Lorain, OH 44052

Gabriel P

Job Details: 03/23/2023

All ignitor are lighting some has grease but still lighting cannot duplicate is working and there is no gas hookup

We serviced a

KITCHENAID DISHWASHER

Model KDPM804KBS

Near Grafton, OH 44044

Marie V

Job Details: 03/23/2023

"Cc that unit has error code f8e4 and f9e1. Confirmed, ran diag found F7e1 wash motor failure f9e1 not draining f8e4 overfill switch open. Found that unit has been leaking from door, bottom seal is warped,also motor is not running. Ordering parts needed. ; ordrng 1 W11664713 (Bottom door seal) and 1 W11416362 (Motor) and 1 W11483553 (Gasket) and 1 W11410061 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Moreland Hills, OH 44022

Jason N

Job Details: 03/23/2023

"Cleared ice from evaporator cover. Did not install harness. When disconnecting old harness from main unit harness, noticed connectors on both harnesses appear burnt/corroded. Called wp techline, TJ, sent for review as non-repairable unit due to main harness connector corrosion. Advise customer warranty company will be in contact for next step; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Rocky River, OH 44116

Manny

Job Details: 03/23/2023

"Cc. System not responding. Confirmed cc, we found error code f2e1 (key stuck). Ordered ui, latch, stater, gearbox,clutch,and slider. Office to schedule follow up appointment (ui out of stock).; ordrng 1 W11130237 (Ui) and 1 W10861642 (Latch) and 1 W11393685 (Gear case) and 1 W10754158 (Stater) and 1 W10734521 (Slider) and 1 W10754448 (Clutch)"

We serviced a

AMANA RANGE

Model AER6303MMS0

Near Painesville, OH 44077

Dan H

Job Details: 03/23/2023

"Installed new infinite switches, op test good"

We serviced a

MAYTAG WASHER

Model LAT3500AAE

Near Brecksville, OH 44141

Corina B

Job Details: 03/23/2023

"CC that the unit is not spinning. Confirmed. Started a cycle advanced to spin, not spinning will drain the water. Belts underneath are good. Motor is squealing and not turning. Will need a motor. Part is nla. ; ordrng 1 201807 (Motor)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Painesville, OH 44077

Joe O

Job Details: 03/23/2023

"Cc: not spinning, grinding noiseFound cam worn, belt slipped off and worn. Needs cam and belt. Replaced cam and belt. Ran auto test. Op test ok; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

GE WASHER

Model GTW335ASN1WW

Near Deerfield, OH 44411

Brian M

Job Details: 03/23/2023

Cc unit not unlocking Replaced lid lock Ran test cycle unit not able to spin Gearcase seized From my experience tub does not like to separate in these models would need tub as well If basket will not separate from tub unit will be un repairable ; ordrng 1 WH03X33729 (Gearcase) and 1 WH02X10363 (nut hub) and 1 WH01X27538 (belt drive) and 1 WH45X26175 (basket asm) and 1 WH43X30957 (Agitator) and 1 WH03X32158 (Sensor) and 1 WH03X30517 (Shifter)

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Brecksville, OH 44141

David R

Job Details: 03/23/2023

Replaced door. Customer said LF and RF burners not lighting. Found broken burner igniters. Ordering ignitors ; ordrng 4 W11573760 (Ignitor)s

We serviced a

KITCHENAID COOKTOP GAS

Model KCGS550ESS01

Near Westlake, OH 44145

Gabriel P

Job Details: 03/23/2023

"Ignitor had grease in it clean it and start to work,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Eastlake, OH 44095

Dan H

Job Details: 03/23/2023

"Recovered refrigerant, installed evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.27oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10891056 (Lokring), and 1 W10890131 (Lokring) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTPQ4

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/23/2023

"Replaced water valve, tested unit, no leaks. Op test ok"

We serviced a

GE RANGE

Model JB750SJ1SS

Near Westlake, OH 44145

Gabriel P

Job Details: 03/23/2023

"Replace control,opt test ok"

We serviced a

GE DRYER

Model GTD84ECSN1WS

Near Kirtland, OH 44094

Dan H

Job Details: 03/23/2023

"Installed new top bearing, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model GU2500XTPS1

Near Brook Park, OH 44142

Marie V

Job Details: 03/23/2023

"Cc that the dishes are not clean like it should and that the dispenser does not close so detergent fall in before it needs to to. Confirmed, stared unit, unit is washing good. Water coming in is hot. But dispenser needs to be replaced, the dispenser part is not longer available.; ordrng 1 8531825 (Dispenser)"

We serviced a

SAMSUNG DRYER

Model DV40J3000GWA2

Near Brook Park, OH 44142

Marie V

Job Details: 03/23/2023

"Cc that the unit is squeaking. Confirmed. Cust replaced rollers, pulley and belt, after few load it stared making the noise. Removed all parts and drum, found that rollers needed to be oiled, also removed all of them and cleaned them up and installed back on. Unit has a vibrating noise, the blower wheel is clear, vibration comes from motor, and motor is discontinued. Showed cust, op test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH08

Near Cleveland, OH 44135

Marie V

Job Details: 03/23/2023

Replaced door switch. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Broadview Heights, OH 44147

Corina B

Job Details: 03/23/2023

Replaced the lid. Tested with a drain and spin. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Cleveland, OH 44103

Manny

Job Details: 03/23/2023

"Cc not cooling. Confirmed cc, found freezer door to be off track and not closing. Readjusted the tracks, confirmed proper seal. Temp began to drop. Opt test good."

We serviced a

GE REFRIGERATOR

Model GFE29HMEJES

Near Mentor, OH 44060

Joe O

Job Details: 03/23/2023

"Cc: not cooling properlyFound temps at 2 degrees in freezer, 55 in ff section. Found error codes 105(condenser fan cannot reach target rpm). Found ff fan not running. Ran manual fan tests. Ff fan will not run. Condenser and freezer evap fan running up to speed. ; ordrng 1 WR60X35205 (Ff evap fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Willoughby, OH 44094

Joe O

Job Details: 03/23/2023

"Cc: ui meltingFound keypad is warped and cracked. Cause from heat. Needs uiCalled whirlpool safety. Advised of issue. Documente Cust contacting whirlpool, stated unit under warranty; ordrng 1 W10879587 (swtch-memb), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE RANGE

Model JB250DF1WW

Near Kent, OH 44240

Brian M

Job Details: 03/23/2023

Extra labor needed to tear down door Small fee added Removed door and cleaned

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW01

Near Strongsville, OH 44149

David R

Job Details: 03/23/2023

"Replaced damper and gasket. Used icemaker assembly harness from t/s to replace ceiling FF thermistor. Changed temp settings, set Test 7 to step 2, automatic 8 hrs defrost. Good, Op Test Ok. ; used 1 W10882923 (ICE MAKER ASSY) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Bedford, OH 44146

Jason N

Job Details: 03/23/2023

Cc unit leaking No water to connect unit to at this time. Physically checked over unit to determine source of leak. Found small drip from split in white drain hose under unit. Hose will need replaced. ; ordrng 1 W11551233 (Drain hose)

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH06

Near Euclid, OH 44123

Manny

Job Details: 03/23/2023

"Cc unit not cooling properly, found gap on the bottom of the gasket on both sides try heating up the gasket to expand it no luck heated gasket in customer dryer gasket not sealed, door liner warp on t(e bottom and not letting the door seal unit needs ff door and bottom hinge.; ordrng 1 LW10680726 (dor-fip) and 1 W11096015 (roller-cab) and 1 W11026307 (hinge-pin)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Mentor, OH 44060

Joe O

Job Details: 03/23/2023

"Cc: not spinning out properly, steaming up panel, quick wash is not quickCustomer stated unit is spinning, but clothes extremely wet. Stated when using hot water, the panel gets condensation on it, and that the 15 min quick wash takes 30-35 mins. Advised customer the quick wash is typically a 30 plus min cycle. Advise because the unit has no seal on the lid it is normal to get condensation on the panel when using hot water. Found no stored error codes. Ran auto test and calibration. Ran drain and spin. Unit entered high speed spin. Advised on loading and adjusting off balanced loads. Could not duplicate issue. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Olmsted Township, OH 44138

David R

Job Details: 03/23/2023

"Cc unit not cooling, both sections. Found build up of frost on Evap, causing unit to not cool properly. Heater is open, not defrosting, caused evap fan to not function. Ordering UI, heater, fan motor and thermistor.** 2 job count ; ordrng 1 W11518204 (UI) and 1 W11559968 (Fan) and 1 WPW10384183 (Thermistor) and 1 W11650660 (Heater)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TE0

Near Wickliffe, OH 44092

Joe O

Job Details: 03/23/2023

"Cc: frosting in freezer, leaking from bottom of freezer, crushed ice intermittently not workingFound drain tube plugged. Found unit frosting around chute door. Needs dispenser and drain tube; ordrng 1 241830905 (tube-drain) and 1 240563638 (Dispenser)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE504DSS0

Near Elyria, OH 44035

David R

Job Details: 03/23/2023

Cc UI. Buttons are lite up by themselves or will let you press but not show the option. Dispenser missing Rinse Aid plug. Ordering UI and Dispenser. ; ordrng 1 W10803367 (UI) and 1 W11032769 (Dispenser)

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Chardon, OH 44024

Dan H

Job Details: 03/23/2023

"Customer complaint that unit is not working, confirmed, no response from user interface , control is receiving 120vac , unit needs new control, customer does not want repair at this time; ordrng 1 W11419171 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Shaker Heights, OH 44122

Manny

Job Details: 03/23/2023

"Replaced panel, and handle, unit missing the right corner insert, ordering insert ; ordrng 1 W11579566 (Corner insert)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Beachwood, OH 44122

Manny

Job Details: 03/23/2023

"Cc. Water leaking from valve. Confirmed cc. Turned water on, water leaking from back of valve. Replaced valve with new valve. Tested opt test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near North Royalton, OH 44133

Corina B

Job Details: 03/23/2023

"CC that the door falls, no tension. Confirmed. Found the hinge is broken. Will need new hinges. ; ordrng 1 W11573703 (Left hinge) and 1 W11573702 (Right hinge)"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Cleveland, OH 44120

Corina B

Job Details: 03/23/2023

Model is correct serial is not. Advised cust to call rent a center to get a new dispatch with the correct info. Found the bezel is missing and latch is broken. Will need a bezel. Brought the parts back for return; ordrng 1 W11559688 (Bezel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDB00

Near Kent, OH 44240

Brian M

Job Details: 03/23/2023

"Recovered refrigerant Installed compressor and evap, Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.16oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok Advised 72 hours to completely cool"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near South Euclid, OH 44121

Corina B

Job Details: 03/23/2023

Replaced the motor and blower wheel. Tested. Opt test ok. Brought the control back.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 03/23/2023

This was a new built home and no one was living in it so could get signature but found water hose leaking took pictures and turn water off underneath sink unit working as design opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Highland Heights, OH 44143

Corina B

Job Details: 03/23/2023

CC that there is a beep and flashing light for overfill. Cust used dish soap to clean the dishwasher. Confirmed. Found water in the drain pan. Cleaned the water out of the drain pan. Started a cycle. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Highland Heights, OH 44143

Corina B

Job Details: 03/23/2023

Replaced the freezer and right door. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Amherst, OH 44001

David R

Job Details: 03/23/2023

"Tub was damaged, took pics. Luckily I was able to get everything apart and replace everything but tub. Replaced basket, washplate, gearcase, rotor, stator, slider, spanner, filter. Ran diagnostics test. Good. All components working. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Fairview Park, OH 44126

Marie V

Job Details: 03/22/2023

"Cc that the unit has a crack at the back where the light is. Took pics and called whirlpool techline, spoke to Andy ,he said to use epoxy on the new cracks as well. File number is 7735924834.; ordrng 1 8201700 (Epoxy kit)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS05

Near Lorain, OH 44052

Marie V

Job Details: 03/22/2023

"Called BJ ran entitlement it shows 9/13/2022. Cc that the unit is making a vibration noise. Confirmed on step 5 for compressor, found roller cover hitting against compressor, corrected issue. Op test ok"

We serviced a

MAYTAG RANGE

Model MER8775AS0

Near Cleveland Heights, OH 44118

Manny

Job Details: 03/22/2023

"Replaced gasket, customer stated that the oven bottom is damaged, verified and its damaged, and the the oven doesnt produce any steam during the aqua lift, set some water on the oven bottom and set to aqua lift clean, unit started steaming as designed, took a video sent it to AP to attach to the job, ordering oven bottom, customer will install oven working as designed; ordrng 1 W10789865 (bottm-oven)"

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Madison, OH 44057

Dan H

Job Details: 03/22/2023

"Customer complaint of loud grinding noise, found evidence of cam grinding, installed new cam, op test good ; used 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Concord, OH 44077

Jason N

Job Details: 03/22/2023

"Cc unit not washing dishes well enough and water remains on dishes at end of cycleRan diagnostics, no codes stored. Ran test cycle, ensured hot water coming into unit. Test cycle completed, heater turned on at the end. No faults after cycle. Found customer is not using rinse aid. Advised using rinse aid for better drying performance. Started normal cycle, unit filled and started washing. Let run for 10 minutes, noticed several times the diverter did not complete its switch to the other spray, unit was basically pumping deadheaded. Unit would then drain and restart the fill. Unit will need pump/motor assembly replaced. Customer declined repair at this time, estimate only. ; ordrng 1 W11087376 (Pump/motor assembly)"

We serviced a

KENMORE FREEZER

Model 253.2204241

Near Chagrin Falls, OH 44023

Corina B

Job Details: 03/22/2023

"CC that the unit is not cooling. Confirmed. No fan or compressor are running. Checked the compressor with the jumper box, 1.78 amps. Will need a new thermostat. Cust can install part. ; ordrng 1 5304513033 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Oberlin, OH 44074

David R

Job Details: 03/22/2023

Cc unit taking more than one load to dry clothing. Long vent. Ran unit on all cycles with vent off. Cycling and heating. Correct temps and cycling on/off properly. The unit is working correctly. No parts replaced. No problems with dryer. Vent issue or long vent causing cycles needing to run longer.

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ1

Near Sheffield, OH 44054

Marie V

Job Details: 03/22/2023

Cc that the unit when using airfryer feature it strips the breaker. ; ordrng 1 W11454285 (Harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Euclid, OH 44123

Jason N

Job Details: 03/22/2023

"Cc unit not coolingFound both sections at room temperature. Compressor is not running, overload opening when trying to start. Compressor is locked. Amp draw test reading 8.4A before overload opens. Checked equalized pressure in system, reading 24psi, no leaks in system to cause compressor to fail. Unit will need compressor replaced. ; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Drier) and 1 TJAF1200 (1/4 tube extension)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Sheffield, OH 44054

Marie V

Job Details: 03/22/2023

"Cc that the unit is loud, found ice on freezer evaporator , unit is not defrosting all the way. Tested on step 6 and bimetal open before is done. Ordering bimetal harness and thermistor. Office will contact once they have eta on the part.; ordrng 1 W11334745 (Bimetal harness fan) and 1 12002355 (Thermistor kit)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Avon, OH 44011

David R

Job Details: 03/22/2023

Replaced agitator and screw. Tested with load. Agitator is now working correctly. All components good. Op Test Ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, OH 44108

Jason N

Job Details: 03/22/2023

"Cc unit not starting or completing cyclesRan diagnostics, found code f8e1 for no/low fill. Found cold water supply was valved off to unit. When trying to turn valve on, water sprayed from a corroded portion of water pipeline. Advised customer they will need a plumber to repair water supply lines and valve to unit."

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Solon, OH 44139

Corina B

Job Details: 03/22/2023

Replaced the bracket and the liner. Opt test ok

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS20

Near Hiram, OH 44234

Brian M

Job Details: 03/22/2023

Cc stuff has spots on glass Found unit to be over caulked Cleaned glass OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Willoughby, OH 44094

Dan H

Job Details: 03/22/2023

"Customer complaint that unit is overheating, started normal dry cycle on high heat, temperature is cycling within range, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 03/22/2023

"Replace agitator,opt test ok"

Our Service

Our Training