Near Cleveland, OH 44105
Jason N
Job Details: 03/09/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived at customer house, customer stated at the door he didnt receive any parts yet, stated he does have a problem with people taking packages in this neighborhood. Reordering gasket. ; ordrng 1 W10846057 (Gasket)"
Near Euclid, OH 44119
Jason N
Job Details: 03/09/2021
DISHWASHER WHIRLPOOL WDF520PADB7 "Cc unit leaking from under doorRan wash test, after first drain then refill, unit started pouring water from door when top spray arms engaged. Replaced spray arms, no good. Found unit may be tilted forward too far in cabinet space. Adjusted unit rear leveling legs. Restarted cycle, unit did not leak. Op test good."
Near Cleveland, OH 44102
Dan H
Job Details: 03/09/2021
DISHWASHER JENN-AIR JDB9000CWP2 "Customer complaint that mounting screws fell out, confirmed, reinstalled, op test good"
Near Independence, OH 44131
Dan H
Job Details: 03/09/2021
REFRIGERATOR FRIGIDAIRE FPHB2899PF2 "Customer complaint of no ice and a leak, found ice build up at rear seal to ice box, found ice maker mold bent causing ice maker to be unable to cycle, found rust spot frosting over on back of unit, condensation build up on back of unit cannot be repaired, unit needs ice maker and ice box seal kit, customer does not want repair ; ordrng 1 5303918784 (Seal kit) and 1 243297613 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
Near Lakewood, OH 44107
Dan H
Job Details: 03/09/2021
MICROWAVE WHIRLPOOL WML55011HW4 "Customer complaint of loud noise, noise is a vibration, tightened screws under unit , no noise now, op test good x"
Near Westlake, OH 44145
Corina B
Job Details: 03/09/2021
MICROWAVE KITCHENAID KBMS1454SSS1 "CC bulb flashed and went out and cover has a hole in it. Found the cover melted. Checked the Magnetron and wave guide, good. Will need a cover and lightbulb. ; ordrng 1 W11087199 (Cover) and 1 WPW10490593 (Light holder) and 1 WPW10440740 (Lightbulb), used 1 SHIPPING (shipping and handling) from stock"
Near Parma, OH 44129
Corina B
Job Details: 03/09/2021
RANGE GE JTP15SOD1SS CC oven not turning off. Turned on broiler and found it not turning off. Will need new control. ; ordrng 1 WB27T10308 (Control)
Near Seven Hills, OH 44131
Corina B
Job Details: 03/09/2021
RANGE GE PGB960EEJ2ES "Replaced Door switch. Found oven still not heating. Will need igniter. Did not need main control. ; ordrng 1 12400035 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
Near Valley View, OH 44125
Dan H
Job Details: 03/09/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Installed new wheel, op test good"
Near Willoughby, OH 44094
Brian M
Job Details: 03/09/2021
WASHER MAYTAG MVW7230HW0 Cc unit not spinning Found customer to have spin turned off Turned on and saved settings OP Test Ok
Near Westlake, OH 44145
Marie V
Job Details: 03/09/2021
DRYER AMANA NDE5800HW0 "Cc that the unit is squeaking , found belt starting to pell off and pulley stiff. Replaced the kit from T/S. Belt, pulley and rollers. Ran unit. Op test ok; ordrng 1 4392067 (Dryer kit)"
Near Painesville, OH 44077
Jeff M
Job Details: 03/09/2021
WASHER MAYTAG MVWC565FW0 The hub ASSY failed needs replaced ; ordrng 1 W10528947 (Hub) and 1 Ship
Near Avon, OH 44011
Marie V
Job Details: 03/09/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced hinges. Op test ok
Near Painesville, OH 44077
Jeff M
Job Details: 03/09/2021
FREEZER WHIRLPOOL WRX986SIHZ00 The unit is cooling correctly in the fridge. the unit is starting to produce cold air in the freezer but its still not functioning correctly. I would like to request a new technician to look at this refrigerator hopefully they know see something I dont. I replace the fresh food evaporator control board three-way valve. It was originally a hole that developed inside the fresh Food evaporator I was able to locate that Thats why I replace the fresh food evaporator then it was not cooling in the freezer I ran test 4-5 which should move three-way valve into the position to start cooling in the freezer but the unit continue to cool on the fresh food evaporator and not cool in the freezer. Thats why I install the control board and three-way valve unit is still not operating.
Near Highland Heights, OH 44143
Brian M
Job Details: 03/09/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Cc ice maker not working Found no errors and manually ice maker works Found deli board to be shorted out and sitting in water Customer to install ; ordrng 1 WPW10677119 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Lyndhurst, OH 44124
Brian M
Job Details: 03/09/2021
WASHER MAYTAG MVWB765FW4 Cc of squeaking found noise to be coming from inside gearcase Need gearcase clutch and slider ; ordrng 1 W11393685 (Gearcase) and 1 W10754448 (clutch) and 1 W10734521 (slider)
Near North Ridgeville, OH 44039
David R
Job Details: 03/09/2021
REFRIGERATOR GE PFSS5PJYCSS "Cc no water coming from dispenser, weird noise at filter head. Tested. Unit is getting water from house. Valves are working. Tested water coming from filter head. No water entering valve. Ordering filter heated assy. ; ordrng 1 WR17X11894 (Filter head assy), used 1 SHIPPING (shipping and handling) from stock"
Near Columbia Station, OH 44028
David R
Job Details: 03/09/2021
RANGE WHIRLPOOL WFE550S0HZ1 "Cc discoloration, spots under cooktop glass. Customer said she has not spilled anything, tried cleaning as well. Ordering cooktop. ; ordrng 1 W11183708 (Cooktop)"
Near Newbury Township, OH 44065
Jason N
Job Details: 03/09/2021
RANGE JENN-AIR JDS9865BDP22 "Cc unit still not heating in bakeRan bake test, then broil test. Bake element is working, broil element is not. Checked broil element comfort resistance, good at 38 ohms. Checked power from control board L1 and L2 connections. Found good power in to both relay connections, but no L1 out for broil and convect. Bad relay contacts for L1, unit needs control board. Ordering control board, applied refund total from notes for previous part. ; ordrng 1 WP8507P232-60 (Control)"
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 03/09/2021
DISHWASHER GE DDT595SSJ5SS Installed the new part op tested good.
Near Strongsville, OH 44149
David R
Job Details: 03/09/2021
OTR MICROWAVE WHIRLPOOL WMH32519HV4 "Replaced part. Tested. Good. Light working, all settings, good. Op test ok"
Near Beachwood, OH 44122
Brian M
Job Details: 03/09/2021
RANGE KITCHENAID KEBS107DBL4 Cc unit not heating evenly Ran test connect bake to 400 measuring temps around cavity average temps was 399 OP Test Ok at this time
Near Richmond Heights, OH 44143
Jason N
Job Details: 03/09/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Steamed evaporator cover and evaporator clear of ice and frost. Installed new defrost thermistor.
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/09/2021
RANGE WHIRLPOOL WOD77EC0HS02 Cc that oven keeps resetting time and date. Recommended that they have to download the whirlpool app so the oven can go by the time and date on the phone and to make sure not to delete app on phone to avoid issue from happening. Opt test ok. AT
Near Mentor, OH 44060
Jeff M
Job Details: 03/09/2021
REFRIGERATOR WHIRLPOOL WRQA59CNKZ Yeah icemaker is getting power it will attempt to rotate when you turn it on thats it hes a new icemaker; ordrng 1 W11455232 (Ice maker)
Near Strongsville, OH 44149
David R
Job Details: 03/09/2021
REFRIGERATOR AMANA ASI2575GRS05 "Cc slow or no ice production. Found a blockage of ice in fill tube. Removed. Tested. Icemaker called for water. Temps are good. Give time for unit to cool and make ice, give 24-48 hours for full bin. Customer to watch for a couple of days. If still not functioning correctly. Will order Icemaker. WPW10300022. As of today. Op test ok"
Near Broadview Heights, OH 44147
David R
Job Details: 03/09/2021
COOKTOP ELE WHIRLPOOL KICU509XSS00 Replaced parts. Configured code. Tested. Good. Op test ok
Near Brooklyn, OH 44144
David R
Job Details: 03/09/2021
WASHER WHIRLPOOL WTW4816FW2 "Cleared basket speed error code. Found belt came loose, corrected. Tightened components to make sure good, tested. Good. Op test ok"
Near South Euclid, OH 44121
Joe O
Job Details: 03/09/2021
WASHER MAYTAG MVWC565FW "Cc: not turning onFound outlet has a hot neutral reverse, with unit unplugged outlet shows open ground. Advised customer to have outlet repaired. Found unit receiving 120v. No indicator light on control. Needs controlCustomer does not want to repair at this time; ordrng 1 W11162438 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Beachwood, OH 44122
Dan H
Job Details: 03/09/2021
REFRIGERATOR KITCHENAID KRFC704FPS00 "Customer complaint that unit is not cooling, fresh food section temperature at 54 degrees, freezer section temperature at 18 degrees, partial frost pattern on freezer section evaporator, unit has a leak, unit needs fresh food section evaporator and compressor, clip for freezer section drawer broke on removal ordering clip as well; ordrng 1 W11025999 (Com) and 1 W10865322 (Evaporator) and 1 W10795822 (Stop)"
Near Cleveland, OH 44109
Corina B
Job Details: 03/09/2021
DRYER MAYTAG MED5630HW1 Replaced control. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Optest ok.
Near Westlake, OH 44145
Gabriel P
Job Details: 03/09/2021
RANGE KENMORE 79074393913 "Replace ignitor,then preheated to 350 pass,opt test ok"
Near Mentor, OH 44060
Dan H
Job Details: 03/09/2021
SXS REFRIGERATOR KITCHENAID KSRI25FNBT00 "Customer complaint that unit is leaking, confirmed, found unit leaking from water filter housing, unit need new filter housing ; ordrng 1 WP2186443 (Filter housing), used 1 SHIPPING (shipping and handling) from stock"
Near North Olmsted, OH 44070
Marie V
Job Details: 03/09/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Replaced mullion and shelf glass is incorrect, will order part. Opted ok cust can put it on, no need for tech to go back ; ordrng 1 W11243759 (Shelfglass)"
Near Westlake, OH 44145
Gabriel P
Job Details: 03/09/2021
WASHER WHIRLPOOL WTW7120HW0 Cc that the washer was leaking and making a noise. Verified leak and found the hot water hose leaking removed it cleaned out seal in hose and reinstalled leak was resolved. Verified for noise removed egitator and found big hair ball accumulated underneath cleaned out and reinstalled egitator tested unit and heard a sound but wasnt to sure if normal so called whirlpool tech line and spoke with Joel and explained concern and I was told its the way it was designed. Opt test ok.
Near North Olmsted, OH 44070
Marie V
Job Details: 03/09/2021
WASHER MAYTAG MVWX655DW1 Replaced all parts unit will need new capacitor.We have to refund money for parts but the labor when job is done; ordrng 1 W11395618 (Capacitor)
Near Novelty, OH 44072
Joe O
Job Details: 03/09/2021
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins. Found unit in 20 inch vac. Charged unit with nitrogen. Sprayed down connections with soap solution. Found unit bubbling from cabinet near ff evap. Called whirlpool tech line spoke with Cathy. Unit being put up for product review. Found parts covered under 10 year parts only warranty. saved tckt"
Near Chardon, OH 44024
Dan H
Job Details: 03/09/2021
WASHER WHIRLPOOL WTW8500DC0 "Installed new clutch , slider, control and user interface , op test good"
Near Chardon, OH 44024
Jeff M
Job Details: 03/09/2021
REFRIGERATOR WHIRLPOOL MFI2269DRM00 Customer just had machine hooked up to water and it has yet to make ice I took the machine apart the icemaker is receiving 120 V power needs a new icemaker; ordrng 1 W10882923 (Icemaker) and 1 Ship
Near Westlake, OH 44145
Gabriel P
Job Details: 03/09/2021
DISHWASHER WHIRLPOOL WDTA50SAHN "Level the unit raise bottom of unit up so it dont put to much pressure on seal also notice of lots of suds building check drain hose installation confirm good call senior tech bj he ask customer to switch soap detergent to finish quantum ,opt test ok"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/09/2021
REFRIGERATOR WHIRLPOOL KRFF507HPS02 Cc that crisper drawers were broken. Verified and replaced both drawers. Opt test ok. AT
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/09/2021
DRYER WHIRLPOOL WED8500BW0 "Cc of noise Found noise coming from idler and rollers Needs rollers and idler and advised on belt replacement ; ordrng 4 WPW10314173 (support)s and 1 WPW10547292 (pulley-idr) and 1 WP8547157 (belt), used 1 SHIPPING (shipping and handling) from stock"
Near Thompson, OH 44086
Jeff M
Job Details: 03/09/2021
REFRIGERATOR KITCHENAID KRFC704FBS02 Installed the new part op tested good. The unit has good steady water flow out the dispenser now
Near Geneva, OH 44041
Jeff M
Job Details: 03/09/2021
DISHWASHER GE GDWT668VSS The unit was not draining because the garbage disposal was new and the plug was never removed
Near Westlake, OH 44145
David R
Job Details: 03/09/2021
DRYER SAMSUNG DV40J3000EW/A2 Replaced part. Tested. Unit is heating and cycling. Op test ok
Near Solon, OH 44139
Brian M
Job Details: 03/09/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed heater Ran diagnostics test Made sure heating element was turning on OP Test Ok
Near Chagrin Falls, OH 44022
Brian M
Job Details: 03/09/2021
RANGE WHIRLPOOL WFE320MEW2 Cc unit not heating properly Found element to have loose connections Fixed wiring Ran test bake to 350 heated up on 17 min OP Test Ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/09/2021
DISHWASHER KITCHENAID KDTM354DSS4 "Cc that tracks were broken but found that the tracks were good the adjusters were the ones broken. Explained to customer that the adjuster will need to be ordered because the ones the sent were the wrong ones and that they were not covered under the service pointer; ordrng 2 WPW10546503 (Adjuster)s, used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland Heights, OH 44118
Jason N
Job Details: 03/09/2021
WALL OVEN WHIRLPOOL WOS72EC0HS00 Cc unit needs screws installedCustomer needs lower trim installed as well and side cabinet trim. Installed both using customer supplied pre Id screws. Customer satisfied with appearance. Op test good.
Near Chesterland, OH 44026
Brian M
Job Details: 03/09/2021
WASHER WHIRLPOOL MVWP575GW Cc unit making grinding noise Found noise coming from cam Replaced using truck stock OP Test Ok ; used 1 W10721967 (PULLEY) from stock
Near Berea, OH 44017
Marie V
Job Details: 03/09/2021
DRYER WHIRLPOOL WGD7500GC0 "Cc that the dryer will stop too quickly saying that the load is done, cust said that husband removed cover from inside dryer to clear out the lint. Found sensors not plugged back in, causin the dryer not be able to read the clothes. Corrected issue and cleared out blower wheel. Op test ok"
Near Chesterland, OH 44026
Joe O
Job Details: 03/09/2021
REFRIGERATOR MAYTAG MFI2269FRZ03 Installed fan motor and harness assembly. Advised customer to allow 24 hours for temps to adjust. Op test ok
Near Ashtabula, OH 44004
Jeff M
Job Details: 03/09/2021
WASHER MAYTAG MVWB835DW4 The unit had an F5E1 control is not detecting the lid lock is functioning needs a new lock; ordrng 1 W10810403 (Lock) and 1 Ship
Near Elyria, OH 44035
Marie V
Job Details: 03/09/2021
DRYER WHIRLPOOL WED4815EW1 "Cc that the unit is not drying and that the latch broke.Cust has the part . Also is not drying found heater shorted, replaced from T/S. Is not the right latch cust will buy the right one later but I try to make it work for her. ran unit op test ok; used 1 279838 (Heater) from stock"
Near Ashtabula, OH 44004
Jeff M
Job Details: 03/09/2021
DBL WALL OVEN KITCHENAID KEBS277SSS00 Installed the new part op tested good.
Near Lorain, OH 44052
Gabriel P
Job Details: 03/09/2021
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found no frost temp was 70 degrees compressor was not overheating but loud also amp reading was.41 found some dry dye leak couldnt trace it ordering parts ; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 W10843121 (Dryer filter)
Near Westlake, OH 44145
David R
Job Details: 03/09/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Replaced part. Tested. Good, no leaks. Op test okay"
Near Elyria, OH 44035
Marie V
Job Details: 03/09/2021
WASHER AMANA NTW4516FW3 "Replaced latch, calibrated unit. Op test ok"
Near Willoughby, OH 44094
Joe O
Job Details: 03/09/2021
WASHER WHIRLPOOL WFW8620HC2 Installed led. Led functioning. Customer stated unit vibrating noise. Ran quick test cycle. Found unit not level. Adjusted leveling. Ran drain and spin. Found small vibration during drain and spin from water lines hitting on the back of the unit. Also can Hear air moving through vent. Unit functioning as designed. Op test ok
Near Willoughby, OH 44094
Joe O
Job Details: 03/09/2021
WASHER WHIRLPOOL WTW8040DW4 "Cc: off balance, walkingFound no stored error codes. Suspension checks good. Found unit not level. Level unit. Ran auto test, unit is very well balanced. Ran calibration. Ran drain and spin. Op test ok"
Near Westlake, OH 44145
David R
Job Details: 03/09/2021
WASHER WHIRLPOOL WFW5620HW0 "Replaced control. Tested, ran diagnostics. Ran a quick wash cycle. Good. Op test ok"
Near Avon, OH 44011
Marie V
Job Details: 03/09/2021
DISHWASHER GE GDT655SMJ0ES Replaced main control. Ran unit. Op test okNo core for return
Near Cleveland Heights, OH 44118
Jason N
Job Details: 03/09/2021
DISHWASHER WHIRLPOOL WDF520PADW7 "Cc unit not draining Customer stated unit will not drain fully. Ran wash test then cancel drain. Unit drains slowly, leaving some water at the end. Checked sink drain connection nipple. Found partially clogged with thin plastic. Removed and retested. Unit drain strong, fully drained out. Op test good."
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 03/09/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc: not cooling properlyFound temps in ff section at 50 degrees, freezer at 50 degrees. Found no stored error codes. Found ff evap completely frosted over. Needs ff evap fan assembly; ordrng 1 W11087438 (motor-evap)"
Near Richmond Heights, OH 44143
Jason N
Job Details: 03/09/2021
MICROWAVE OVEN WHIRLPOOL WMH32519HB2 Installed doors door cavity thermostat. Ran heat op test. Op test good.
Near Aurora, OH 44202
Brian M
Job Details: 03/09/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Installed diffuser OP Test Ok
Near Streetsboro, OH 44241
Brian M
Job Details: 03/09/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0 Cc unit not draining Found drain hose connected to wrong port under sink Moved hose OP Test Ok
Near Orwell, OH 44076
Brian M
Job Details: 03/09/2021
WASHER GE GTWN4250D2WS "Cc of noise when washing Found water sitting in bottom of pan Ran unit let unit fill and agitate Found water leaking from around shaft and bearing noise when spinning Will need shaft and basket due to age rust and corrosion ; ordrng 1 WH38X10019 (washing machine shaf) and 1 WH45X10112 (washing machine tub), used 1 1OVRSZ (oversized shipping) from stock"
Near Lorain, OH 44052
Gabriel P
Job Details: 03/09/2021
DRYER MAYTAG MEDC465HW0 Cc that dryer was not operating. Verified and found wiring on outlet wrong from L1 to neutral shows no volts from L2 to neutral shows 245v and from L1 to L2 shows 245v explained to customer they will need an electrician to fix issue and proved customer the dryer operates by using a 120v test cable we have and connected the alligator clips to L1 and neutral to show him the dryer turns on and motor is working. Opt test ok. AT
Near Garrettsville, OH 44231
Brian M
Job Details: 03/09/2021
DRYER MAYTAG MED6230HW0 Installed element OP Test Ok
Near Strongsville, OH 44136
Marie V
Job Details: 03/08/2021
WASHER MAYTAG MVWC565FW2 Cc that the lid lock wont lock. Ran diag found error code F7E5 shifter fault and F8E1 no fill long fill. Tested lid lock is good also in range. Try to put unit into a spin it worked but does not shift to agitation. Unit will need shifter. ; ordrng 1 W10913953 (Shifter)
Near Lyndhurst, OH 44124
Jason N
Job Details: 03/08/2021
REFRIGERATOR WHIRLPOOL WRS321SDHW05 "Cc unit leaking from ice dispenser and ff drawers are hard to pull outFound some droplets of water forming on dispenser ice door, checked door for proper seal, looks to be only loosely sealing. Ordering ice door. Will lubricate drawers in ff section with food grade silicone spray on return. ; ordrng 1 W11423784 (Ice door assembly)"
Near Strongsville, OH 44136
David R
Job Details: 03/08/2021
REFRIGERATOR KITCHENAID KRFC704FPS04 "Cc unit Icemaker is freezing clumps everyday. Followed service pointer. Found decompressed gasket on chute, tested Icemaker and water coming into it. Saw a couple of drips when water was called. Ordering chute, water line and Icemaker ; ordrng 1 W11448633 (Chute) and 1 W11115534 (Icemaker) and 1 W11391308 (Water line)"
Near Willoughby, OH 44094
Brian M
Job Details: 03/08/2021
DISHWASHER KITCHENAID KUDS30IXBT8 Cc unit leaking Found dispenser to be bowed out and water leaking from around soap dispenser Also found unit to be over suds Needs dispenser ; ordrng 1 W11032769 (dispenser)
Near Willoughby, OH 44094
Brian M
Job Details: 03/08/2021
DISHWASHER WHIRLPOOL WDT705PAKZ0 Cc unit not powering onFound UI dead Found no power coming in Cycle breaker still no power Hooked up power leads and unit powered on drained system Needs electrician to repair breaker
Near Berea, OH 44017
Marie V
Job Details: 03/08/2021
REFRIGERATOR GE GSH25GGCBBB "Cc that the ice maker is not working and that is leaking from the freezer. Found supply water line for ice maker is frozen will need new water valve because is not shutting all the way causing it to freeze the line and not get water to ice maker and found drain plug not all the way in causing it not to drain the water and come out to the front, adjusted the drain tube . Advice cust to monitor"
Near Cleveland, OH 44108
Dan H
Job Details: 03/08/2021
REFRIGERATOR MAYTAG MSC21C6MFZ00 "Customer complaint that unit is not making ice, found several wires broken in door, unit needs new door; ordrng 1 LW10839911 (Frz door)"
Near South Euclid, OH 44118
Jason N
Job Details: 03/08/2021
RANGE MAYTAG MGT8775XW00 "Installed burner valve, center burner head and oven bulbs. Tested burners operation. All burners tested good, good flame. Oven lights work. Op test good."
Near Brook Park, OH 44142
Marie V
Job Details: 03/08/2021
DISHWASHER MAYTAG MDB4949SKZ0 "Cc that the unit stopped draining and had an error code. Turned drain pump on, drained all water out. Ran diag found no error codes. Removed unit and found drain hose kinked. Corrected issue started unit 4 times and drained the water out. op test ok"
Near Seven Hills, OH 44131
David R
Job Details: 03/08/2021
REFRIGERATOR KITCHENAID KRFF707ESS01 "Recovered refrigerant, replaced compressor, evap and drier, pulled 28vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok. Give 24 hours to return to normal temps"
Near Lorain, OH 44053
Gabriel P
Job Details: 03/08/2021
COOK TOP KITCHENAID KGCT365BWH1 When arrive ask customer if he has parts he said no he did not receive it he thought we had it ...explain him that all parts arrive to customer home re ordering and rescheduling ; ordrng 1 WP4454392 (Spark module) and 4 WP3185830 (Switches)s and 2 Wp3185830 (Screw)s
Near Strongsville, OH 44136
David R
Job Details: 03/08/2021
WALL OVEN COMBO WHIRLPOOL WOC54EC0HS01 "Replaced all parts. Had to replaced fuse from t/s. Had cracked when I was taking it out. Tested all fans in test diagnostics. All fans sound normal. Op test ok; used 1 W10138793 (FUSE, MICROWAVE) from stock"
Near Pepper Pike, OH 44124
Brian M
Job Details: 03/08/2021
REFRIGERATOR WHIRLPOOL WRB322DMBB Cc of no cool Found uv dye coming from condenser Line all the way up the inside of cavity Verified with whirlpool live expert, Non repairable
Near Elyria, OH 44035
Gabriel P
Job Details: 03/08/2021
RANGE WHIRLPOOL WEG750H0HZ0 Cc console display was not locking properly. Replaced console and main control board. Opt test ok. AT
Near Cleveland, OH 44119
Dan H
Job Details: 03/08/2021
DRYER AMANA NED4655EW1 "Installed new motor, op test good"
Near Cleveland, OH 44103
Dan H
Job Details: 03/08/2021
DRYER WHIRLPOOL CED7006GW0 "Customer complaint that unit is not heating, confirmed, found unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"
Near Lyndhurst, OH 44124
Jason N
Job Details: 03/08/2021
REFRIGERATOR KITCHENAID KSSS42QMW01 "Recovered refrigerant, installed compressor, uv drier and evap pan heater. Pulled vacuum on system to 28 in/hg for 15 min, held vacuum, no change to gauges. Recharged system with 7.5oz of r134a. Unit starting to cool, low side pressure right at 7 in/hg, which is normal for this unit. Advised customer to allow 24-48 hrs for unit to return to desired temps."
Near Solon, OH 44139
Brian M
Job Details: 03/08/2021
DISHWASHER KITCHENAID KDTE234GPS0 Cc unit not draining Replaced drain pump OP Test No good Found sump just humming Replaced sump assembly OP Test Ok ; used 1 W11085683 (PUMP&MOTOR) from stock
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/08/2021
DBL WALL OVEN JENN-AIR JJW2830WP00 Cc that blower motors are noisy. Replaced both blower motors on unit tested and working as designed. Opt test ok. AT
Near Cleveland, OH 44115
Dan H
Job Details: 03/08/2021
DRYER WHIRLPOOL CSP2941HQ0 "Customer complaint that upper dryer is not heating, confirmed, found coils not opening valves, installed new coils op test good ; used 1 279834 (COIL) from stock"
Near Seven Hills, OH 44131
Dan H
Job Details: 03/08/2021
WASHER MAYTAG MVWC565FW2 "Customer complaint of bleach marks on clothes, asked customer stated that they do not use bleach, ran diagnostics, no error codes found, started normal wash cycle, unit filled to normal water level and began washing, suggested customer run clean washer cycle, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"
Near Cleveland, OH 44111
Gabriel P
Job Details: 03/08/2021
WASHER WHIRLPOOL WTW5000DW3 cc when he put a small load and a medium load it shakes explain customer how to load unit ran a thin sheet with towels it spin them it felt like gearcase shaft is loose or bent .confirm shaft has a play also it damage cam and hub ordering parts needed ; ordrng 1 W11454734 (Gearcase) and 1 W10890624 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10528947 (Hub)
Near Parma Heights, OH 44130
Dan H
Job Details: 03/08/2021
REFRIGERATOR KITCHENAID KSRC25FVMS00 "Customer complaint that unit is not making ice, confirmed, found ice maker optics faulty, unit needs ice maker optic boards, installed new optics boards, op test good ; used 1 W10757851 (Optics) from stock"
Near Parma, OH 44134
Dan H
Job Details: 03/08/2021
DRYER WHIRLPOOL WED8000BW0 "Customer complaint of squealing noise, confirmed, found idler pulley seized, installed dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Solon, OH 44139
Brian M
Job Details: 03/08/2021
DRYER MAYTAG MED6630HC1 Installed dryer kit and rollers OP Test Ok
Near Aurora, OH 44202
Brian M
Job Details: 03/08/2021
REFRIGERATOR KITCHENAID KRSC500ESS01 Installed control OP Test Ok Advised to give it 48 hours to cool ; used 1 SHIPPING (shipping and handling) from stock
Near Streetsboro, OH 44241
Brian M
Job Details: 03/08/2021
WASHER MAYTAG MVWB835DW0 Cc unit not making it all the way through cyclesFound error for motor drive over current and over load Ran through diagnostics test according to tech sheet could not determine issue Ran auto test and calibration Advised to watch
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/08/2021
DISHWASHER KITCHENAID KDTE204GPS0 "Replace both tracks,opt test ok"
Near Westlake, OH 44145
Gabriel P
Job Details: 03/08/2021
REFRIGERATOR WHIRLPOOL WRS321SDHW05 Cc of refrigerator not cooling. Verified issue and temperature was normal freezer at 0 to 3 degrees and fresh food section from 33 to 36 degrees he said it was shutting off and explained to him that when it turns off like that is when it goes to defrost mode and it will do it 4 times a day to make sure it defrost the evap. Called whirlpool and spoke to Joe to notify issue and was told the same thing we explained the customer it is normal to turn its self off to go on defrost mode. Opt test ok.
Near Independence, OH 44131
Dan H
Job Details: 03/08/2021
DISHWASHER KITCHENAID KDTM404KPS0 "Installed new door gasket and vent seal, op test good"