Rep wee but could nt figurairman got right to work and found our problem!
MIRIAM - Parma, OH
We had been finding a water puddle on our kitchen floor everyday when we came home. It was near our stove but we knew the stove could not be the problem. The refrigerator was also near the puddle, but we could not find any stream coming from it, but the repairman discovered right away that the refrigerator actually was the problem and was able to fix it right away!
kenneth - Amherst, OH
Great Service !!
josephine - Garfield Heights, OH
CHRISTPHOR - Parma, OH
Tech was very polite and efficient
wesley - Elyria, OH
Guys were great. Professional and exactly who you would want representing you.
great service and great repair person
TEARSEA - Mayfield Heights, OH
very timely and courteous people working for this company
REGINALD - Mantua, OH
The service man did an excellent job explaining to me how I can get the best performance from my washing machine. I still do not agree with the design of this Maytag washing machine however I'll follow his advice and make do. Marie Davis
SCOTT - Bay Village, OH
Guys were professional and answered any questions i had. I would recommend their services.
DANIEL E - Maple Heights, OH
ROBERTA - Solon, OH
Absolutely great. !!
shirley - Ashtabula, OH
They did a nice job! They waited to make sure it worked!
dori - Sheffield Lake, OH
ANN - Ravenna, OH
KATHY - Chagrin Falls, OH
Service technician was pleasant and completed the repair thoroughly
thomas - Westlake, OH
I was very pleased with the service men that repaired my dishwasher.
kim - North Ridgeville, OH
2 men each time came out all were very polite and professional. I will use your service again
Didn’t fix our problem
JKB - Brecksville, OH
We had intermittent issues with our gas oven, and the individual made two repairs, and tested it (once or twice I suppose) but it failed to light again the second time I tried to use it after he left. I called back and now I need to go through whirlpool again to schedule. What a pain. It should have been fixed properly the first time.
Response from Fred's Appliance Service:
Good Morning! Thank you for your review. We're sorry we didn't get it right the first time. With regret, it's Whirpool's policy that you have to contact them directly as the end user to setup another service call when it's under their warranty. It was good talking with you, and we will be sure to get this problem addressed for you. Thank you! -The Fred's Team
Great service!!! REALLY
BARBARA - Willoughby, OH
JOHN - Parma, OH
The job was accomplished in a professional and efficient manner.
FLOYD - University Heights, OH
Did a great job. In and out in very little time. But since he left our lights in the refrigerator do not come on immediately. There is a delay
BRIAN - Avon Lake, OH
Good enough tha
TIMOTHY - Chardon, OH
DENNIS - Cleveland, OH
christopher - Bay Village, OH
NICHOLAS - Eastlake, OH
Nice, friendly, and efficient work. Completely in a timely manner.
wayne - North Ridgeville, OH
WILLIAM - Strongsville, OH
Super technician. A+
MARK - Bay Village, OH
TOM - Eastlake, OH
Corina was really great and efficient repairing my microwave.
scott - Painesville, OH
On Time / Great Service / Courteous / Professional / Credit to your company
DIANA - Willoughby, OH
KATHLEEN - North Olmsted, OH
technician on time and very knowledgable about appliance
michael - Cleveland Heights, OH
Great service and very friendly
BILL - Middlefield, OH
Very Knowledgeable, Great Service
GEORGE - North Royalton, OH
It was a 10 day wait for service. On the day of service the time specified was right on
Staff was professional & on time
barbara - Amherst, OH
richard - North Ridgeville, OH
SCOTT - Hiram, OH
Service man very knowledgeable about dishwasher
Excellent service (again)!
AMY - North Royalton, OH
Macaulay was at my home today for the second time and although he was under the weather his customer skills remained intact! Of all the technicians I've had at my home he is hands down the most caring and pleasant person! Thanks again, Mac!
GARY - North Olmsted, OH
Brian provided me with great service by explaining everything he was doing and he solved my microwave mystery with a flick of a switch. He was able t
MARY Louise - Rocky River, OH
thomas - Geneva, OH
Good advice goven
PATRICIA - Maple Heights, OH
excellent plan for services
KATHLEEN - Rocky River, OH
both very expirenced tech
DOROTHY - Cleveland, OH
Great customer service
STEPHANIE - Painesville, OH
jeffrey - Avon Lake, OH
Fast and efficient
RACHEL - Parma, OH
Pleasure to work with
CHASSIE - Beachwood, OH
kristina - Reminderville, OH
Very personable and knowledgeable. He answered questions about my other appliances even thought that was not the reason for the visit. Will definitely use again.
JACKIE - East Cleveland, OH
She was exceptional. The Best
GOERGE - Avon Lake, OH
matt - Painesville, OH
Jeff was very professional, and very punctual
Really great and efficient service.
maria - Lorain, OH
Was very pleased with the service. He was very courteous and informative.
traci - Mentor, OH
ELIZABETH - Fairview Park, OH
Great tech, corrected problem promptly.
leeza - North Olmsted, OH
LILLIAN - Chagrin Falls, OH
Perfect efficient service.
JILL - Avon Lake, OH
DONNA - Willowick, OH
roberta - Brecksville, OH
Kristina - Cleveland Heights, OH
thorough and polite
HERBERT - Rocky River, OH
Brian quickly understood the problem and had his trainee make the necessary repairs.
GERARD - Madison, OH
Ice cube maker
marilyn - LaGrange, OH
They were efficient and timely. The Ice cubes were available and single in about 18 hours
KATHRYN - Cleveland, OH
Courteous, informative service.
CAROLYN - Novelty, OH
WANDA - Mayfield, OH
RACHEL - Beachwood, OH
Lynn - Kirtland, OH
The service exceeded my expectations. Both techs were professional and friendly. Dan had the replacement part our fridge needed and it was installed quickly. Couldn’t be happier with the entire experience and everyone we had contact with.
shannon - LaGrange, OH
carolyn - Cleveland, OH
The service was great. The technician was very polite and professional.
PAUL - Aurora, OH
carolyn - Cleveland, OH
The service was great. The technician was very polite and professional. Repairs were completed as expected.
david - Amherst, OH
Love how they keep you updated regarding their arrival time. Technician was efficient when a part needed to be ordered it came very quickly. Awesome job
Was pleased with their friendly, professional service
debra - North Olmsted, OH
Was very pleased with the communication about the upcoming appointment and follow through.
PAMELA - Highland Heights, OH
Very knowledgeable team. Fast. Efficient.
JOHN - Bedford, OH
william - Brecksville, OH
Very professional and on time. Completed his repairs quickly and double checked his work to make sure it was working properly.
AMY - North Royalton, OH
Mac was an excellent technician. Extremely informative and pleasant. A+++ Thanks, Mac!
kenneth - Ashtabula, OH
Fred's Appliance is great!
LESLIE - Highland Heights, OH
We needed servicing of our KitchenAid dishwasher. Brian came to our home with a trainee, also named Brian. They arrived on time and spent considerable time assessing our problem, which turned out to be more complex than a wearing gasket. Brian diagnosed the situation, teaching the younger Brian why he did what he did. Brian took apart the entire front of the dishwasher and corrected several faulty situations including ones due to sloppy construction of the dishwasher by the company. Our dishwasher now again works beautifully and I believe that it is in many ways better than when we first bought it. Brian explained to us what the problems were and how he planned on remedying them. His logic was faultless. Very careful with our home which we really appreciated. In our minds, Fred's Appliance is the best appliance repair company in the area. They are definitely worth waiting for!
SCOTT - Bay Village, OH
gas stove ignitor repair
TIMOTHY - Lakewood, OH
Excellent Service from Start to Finish!
STEPHANIE - Chardon, OH
Received a call immediately upon booking appointment on line. Call confirmed details, ordering parts based on my issues. Received email confirmation and appointment time frame. Technician was extremely knowledgeable - worked fast - put booties on when coming into the house. Cleaned up after and was fast efficient and personable! I'll book Fred's again, in a heartbeat.
LOREN - University Heights, OH
VLADIMIR - Highland Heights, OH
ROBERT - Solon, OH
Very friendly and helpful
GLADYS - Cleveland, OH
ALICE - Solon, OH
I found the technician to be very knowledgeable and professional. I would hope I get the same person back again should I have further problems. The previous technician was extremely rude and unprofessional and I don't EVER want to see him at my house again. The attitude of this technician was much more positive and customer-friendly.
Terrific service from very pleasant technician
PETER - Beachwood, OH
dave - Grafton, OH
Installed the control panel in no time. Very friendly and professional.
Jeff did an awesome job!
darrell - Ashtabula, OH
Well knowledged, and very proffesional
judith - Mentor, OH
Great Service. Very knowledgeable and a really nice young man.
Geat Service - Pleasant technician - Very knowledgeable
TERRY - Geneva, OH
Very happy with the service provided by Fred's appliance.
JOHN - Middleburg Heights, OH
Excellent service every time....
Fred's Appliance - Fixed Dishwasher
MARK - Rocky River, OH
linda - Amherst, OH
Very satisfied with Fred’s Appliance Service and especially with Paul the serviceman. He is very knowledgeable and has a great professional personality.
MARYGRACE - Burton, OH
Great response I didn't worry if you were coming I was informed quickly
JENISE - Chagrin Falls, OH
Corine was professional, friendly and really went above & beyond to make sure we were happy with the installation service she provided.
Machine not fixed.
ROBERT - Hiram, OH
I just ran a small load of clothes and the same problem is still happening, the clothes are soaked and not ready for the dryer. I have to run the "Drain and Spin" cycle over and over just like the original complaint.
Response from Fred's Appliance Service:
Hello Robert!, very sorry for the continued troubles. We will be calling you shortly to setup another visit! We will get you squared away. Thank you -The Fred's Team
awesome service and no price
carol - Parma, OH
ALI - Chagrin Falls, OH
knowledgeable tech. very professonal service.
PETER - Rocky River, OH
LUCY - Strongsville, OH
Great service, very efficient.
MATT - Aurora, OH
Great Friendly Service
MATONDA - Euclid, OH
PATRICIA - Mentor, OH
Knowledgeable & nice
TERRY - Streetsboro, OH
SHARON - Eastlake, OH
Coming to the rescue!
KATHLEEN - Novelty, OH
Being without an oven during the Christmas Holidays can be frustrating!
DREW - North Ridgeville, OH
CRAIG R SNYDER
CRAIG - Lakewood, OH
RICHARD - Brecksville, OH
Mac was very professional, knowledgeable and efficient in the performance of his duties. It was a pleasure to work with him.
Punctual and professional
SANDRA - Lorain, OH
Hope e dont need to use them again but if we do the ywill be first we call
JEROME - University Heights, OH
DAVID - North Royalton, OH
Diagnosed and fixed issues quickly. Very professional.
CHRISTINE - Mentor, OH
JOSEPH - Willoughby Hills, OH
Dan was extremely professional, knowledgeable, friendly, and courteous. He really took his time and check my refrigerator thoroughly, all the while explaining to me what he was doing.
THOMAS - Geneva, OH
the service people were very good. the parts came in super fast. appt. times were well kept. we still need to run it in a full cycle for a final test.
MARIO - Geneva, OH
Awesome, we found the real problem
daniel - Sheffield Lake, OH
Service Repair - Streetsboro, OH
The technician was polite and efficient. She also gave us some helpful hints for effective use of our appliance.
BARRY - Chagrin Falls, OH
SUE - Rocky River, OH
About a week ago we scheduled an appt to occur between 8-12 in the am. When they did not arrive by 10:30 or so, we called and they changed window from 11-2. They arrived at 2:30. They did a nice job but our entire day was spent waiting. We would have liked a phone call signifying an approximate arrival this morning.
Response from Fred's Appliance Service:
Hi Sue! Thank you for your note. After reviewing your records, I completely agree. We dropped the ball in contacting you to let you know that our tech was running slightly behind. Very sorry for the confusion. Thanks again for your feedback! -The Fred's Team.
quick service ice while here.
DARYL - Amherst, OH
Fast and knowledgeable service tech. Not overly happy that the part cost twice as much as the going price for the identical part. I don't blame that on the serviceman.
Response from Fred's Appliance Service:
Good Morning Daryl! Thank you for your note. I've reviewed the price we charged on the part for your washer. The price we charged is the suggested price set by our parts distributor. I'm not showing anything out of line. Please reach out to us with more detail so I can further investigate your claim. email@example.com Thank you!! -The Fred's Team
RON - Chagrin Falls, OH
Shorty - Eastlake, OH
Fridge still not fixed properly and making ice too slow.
HUGH - Mentor, OH
Had to call again for service
Response from Fred's Appliance Service:
Hello Hugh! Thank you for the note. Very sorry for the continued trouble with your icemaker. I currently show you on the schedule for us to come check it out again. We will certainly get you squared away. Thank you again, and Happy New Year! -The Fred's Team
Issue resolved on 2nd call
MICHAEL - Fairport Harbor, OH
Very Professional, Efficient, and High Quality
hank - Westlake, OH
sastry - Amherst, OH
Efficient and courteous
hope - Fairview Park, OH
Professional, courteous and effective.
Our dryer broke right before the holiday service department was great in scheduling getting someone here soon as possible. The technician Mac Mac Caul
BONNIE - North Ridgeville, OH
Knowledgeable. He was the nicest repairman we’ve had in our house in a long time. I would certainly recommend Fred service. And I will use them again. And the price was also good.Mac Cauly the service rep was very Knowledgeable and pleasant.
Erika - Fairview Park, OH
Fixed our problem quickly and prevented the chance of a fire.
judy - Lorain, OH
Paul was professional and pleasant.
Fast and efficient service
ELIZABETH - Pepper Pike, OH
Very knowledgeable technician. Thank you for your efficient fix!
JERIES - Mentor, OH
Great customer service
RAYMOND - Parma, OH
Great service! Personable and knowledgeable.
JACQUELINE - Maple Heights, OH
WILLIAM - Garfield Heights, OH
Slight delay, no problem. Taken care of quickly.
haiyan - University Heights, OH
Jim Carney - North Ridgeville, OH
He was on time, professional and fixed the unit.
DAVID - Mentor, OH
She was very professional and friendly. Identified the problem and fixed it.
RAYMOND - Chagrin Falls, OH
When Tim lit the burners they were all about fifty percent yellow flames. He said there was no way to adjust these new stoves for that, there was probably too much air in the line and that eventually it would burn off. Well a yellow flame is from too little oxygen in the line.And I am told the flames can be adjusted. After he left I noticed a strong gas odor. I put soap bubbles on the hose connection and found a break in the line between the flex hose and it's brass connection.The hose was bad. I put a call into Tim and he called me back a few hours later. I placed the call within five minutes after he left.When he did call me back I told him of the leak. He said " Yea I was going to call you later today because I smelled the gas and I was afraid there might be a leak. How would you rate his service? I went to Home Depot and got a replacement hose and a friend replaced it for me. I still haven't fixed the yellow flame, but I know I won't have Fred's Appliance back to do it. I'll call someone who knows what they are doing.I will take the time to share this experience with the sites requested.
Response from Fred's Appliance Service:
Good Afternoon Raymond. Thank you for your note. We apologize greatly for your position on this service event. It was good speaking with you today in greater detail. I hope what we have offered is acceptable. Thank you again, and have a good evening. -The Fred's Team
PETER - Kent, OH
DEE - Painesville, OH
Corina was very patient and professional . She answered all our questions concerning our washer and dryer . We will recommend Fred's Appliance Service to our neighbors.
JOSEPH - North Olmsted, OH
I gave a 4 star rating on service because, if it had been repaired correctly in August this service call wouldn't have been necessary. We appreciate you waiving the service charges.
CHERYL - Broadview Heights, OH
Extremely helpful and knowledgeable Very Polite
tom - Sheffield Lake, OH
MARIO - Solon, OH
Informative and professional
HANS - North Royalton, OH
Everything was thoroughly explained and all questions answered
ALY - Chagrin Falls, OH
PATRICIA - Mentor, OH
Lamenda - Cleveland, OH
susan - Willoughby, OH
Very professional, timely,educated me on product
TIMOTHY - Richmond Heights, OH
Service technician Corina was right on time, courteous and efficient. Repair and payment process were done quickly.
Alan - Parma, OH
The repair man was on time, polite, and did a thorough job. I would call Fred’s next time I need service.
barbara - Avon Lake, OH
on time, friendly, and very efficient
susan - Ashtabula, OH
Quick and easy appointment scheduling. They got my appliance running and took time to answer my questions.
ELLEN - Lyndhurst, OH
GALYA - Pepper Pike, OH
VITALIY - North Royalton, OH
mike - Avon, OH
I received great service.
GREAT SERVICE TECHNICIAN!
NANCY - Kent, OH
CORINA WAS AMAZING! SHE WAS EXTREMELY ACCOMMODATING, VERY KNOWLEDGEABLE. SHE SHARED VALUABLE TIPS ON HOW TO BETTER USE MY MACHINE. SHE WENT ABOVE AND BEYOND WHEN I ASKED HER TO CHECK SOMETHING THAT I HAD A QUESTION ABOUT.
Very Professional and Friendly
michael - Shaker Heights, OH
The only critical comment is that it took over a week to get an appointment,,,,,Chad did explain the current situation of additional geographic coverage of territory and that addition technicians were be hired to reduce response time.
NATHAN - Beachwood, OH
The technician appeared on time and immediately knew the solution to my problem. As service calls go this was a perfect 10 out of 10. I would recommend this service.
Amana washing machine
DAVID - Seven Hills, OH
He was very professional, took care of the problem effectively
AMY - Middleburg Heights, OH
MARY - Bay Village, OH
DARYL - Cleveland Heights, OH
Great service call. He no only installed the missing clips, but fixed other things the original installers didn’t bother doing.
DIANNA - Lakewood, OH
I’ll call Fred’s appliance again if I ever need appliance repairs.
ZACH - Moreland Hills, OH
The woman who came to repair our dishwasher was professional, informative, and pleasant. She was very helpful in describing what the issue was and how we could prevent it in the future. Top notch service!
SHIRISHA - Strongsville, OH
Great service .... on time ... friendly
Fast and simple
ALLIE - Cleveland, OH
ron - Madison, OH
Great service AND advice
MARLENE - Windsor, OH
good service and repair
RICHARD - Shaker Heights, OH
Fred's offers excellent communication with customers and prompt repair of appliance.
ROBERT - Mentor, OH
Dan provided helpful information on our new Maytag washer. Fixed balancing problem. Also addressed my need to change dryer vent. Very professional and knowledgeable.
SERGE - Mentor, OH
Very good Service by Jeff.
DEANNA - Burton, OH
MARY - Independence, OH
Corina was very professional and did an excellent job. She explained certain things about our oven and was very helpful.
great service and technician
GLORIA - Cleveland Heights, OH
knowledgeable and friendly technician. answered my questions and made helpful suggestions.
Knowledgeable, Friendly Technician
MANDY - Avon, OH
Brian is a very friendly and knowledgeable technician whom I feel very comfortable about having in my home. Not only did he complete the repair; he also resolved another issue we had with our appliance.
Very good service
GEORGE - Olmsted Township, OH
Appreciated getting a call and letting me know that he would arrive shortly and on time.
SUSAN - Bay Village, OH
NANCY - Moreland Hills, OH
The technician did a thorough inspection
ETHEL - Cleveland Heights, OH
MICHAEL Gershen - Mayfield, OH
I had a bad experience before I meet Fred’s
BRUCE - Solon, OH
Warranty work, professional service
HOLLY - North Ridgeville, OH
Tech Paul H. was pleasant, knowledgeable and very polite. He explained what he did and why without my having to ask. Love the "Tech tracker" feature. Hope to not need your services again but certainly wouldn't hesitate to call if the need arises.
JERRY - Cleveland, OH
CLAUDIU - Westlake, OH
Great technician ,very professional and on time.
JAMES - Mentor, OH
too much time before coming back out for putting in parts
FRANZ - Westlake, OH
Brian clearly explained our problem and the workings of the refrigerator and also adjusted the doors which where off balance.
MICHELE - Lorain, OH
Great service - you bet!
DAVID - Willoughby, OH
Thanks for checking out our unit. All is good now with a quick checkup, diagnostics and some instruction to improve the use and performance. Freds has it all together for scheduling and tracking and competent service people. Thank you, enjoy the day!
JESS - Highland Heights, OH
Guys fixed fast and neatly
HEATHER - Ashtabula, OH
Fred's Appliances was great! The people on the phone were extremely nice and helpful. The techs that came out were very polite and very knowledgeable! The techs answered all my questions. They really know their products. Thank you for a great experience!!!
DEENA - Amherst, OH
WASHER WHIRLPOOL WFC7500VW0 "Customer complaint the load she did after repair still will not spin out good, two or three large sheets loaded, load is about halfway up basket but balled up, customer stated it spins things out completely sometimes and other times it doesn’t and there is no specific reason when, ran drain/spin full cycle, called tl, advised trying different combinations of clothing together to balance, customer stated this happened after gfi was changed, 20 amp breaker installed, unable to duplicate the problem, unit is operating as designed"
DISHWASHER KITCHENAID KUDS35FXSS8 "Installed new control, user interface , and adjusters , op test good"
OTR MICROWAVE KITCHENAID KMHC319ESS4 "Replaced door. Tested, water for 1min. Heated, good. Op test ok"
DRYER WHIRLPOOL MEDX655DW1 "CC that the dryer does not start. Checked power, good. Checked he fuses, good. Checked the connections to the motor, good. When testing the blue and white wire on motor, unit started running. Will need a new harness. ; ordrng 1 W10640711 (harns-wire)"
DRYER WHIRLPOOL WED8600YW0 Cc of squeaking noise. Bad idler pulley. Replaced kit from t/s. Also cleaned all debris inside unit. Good. Tested. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock
RANGE HOOD WHIRLPOOL WVW51UC6FS2 Replaced the control. the blue wire to the old control is solder into the board. The blue wire is sticking out. Called t/l Joel to jump the blue and brown wire. Spliced the wires. Optest ng. The lights are not working and the fans switches are sticking and not turning off. Will need a new control and led light. ; ordrng 1 W10895848 (cntrl-elec) and 1 W11109591 (light) and 1 W11328754 (CONTROL)
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced the float switch assembly. Optest ok
RANGE KITCHENAID KSGG700ESS1 "Cust showed pop, sent pic. CC that there is spots on the cooktop. Found blemishes on the cooktop. Will need a new cooktop. ; ordrng 1 W10795406 (cooktop)"
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Cc FF not cooling. Temps read 45* in FF and -2* in FZ. Damper closed. Put into diagnostics, tested damper, did not open. Saw connection loose. Took off and reconnected, started opening/close properly. Told customer to give 24 hours to return to normal temps. Op test ok"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 The unit is making ice just fine. Could not duplicate the noise customer was describing and the condensation underneath the ice bucket is normal I explain to them as the seasons change the humidity goes up which causes the inside of fridge to sweat where there are multiple seals keeping them warm and cold apart
OTR MICROWAVE KITCHENAID KMLS311HSS5 "Customer complaint that door squeaks and lights flicker sometimes, greased door hinges, did not see lights flicker, unit is operating as designed"
DISHWASHER KITCHENAID KDPE234GPS Installed new door gasket
WASHER AMANA NTW4516FW3 Installed new part unit tested good
RANGE WHIRLPOOL WFE525S0HS1 "Replaced control, op test good"
DISHWASHER WHIRLPOOL WDT970SAHV0 Replaced part. Pivots on top rack missing/broken. Ordering out; ordrng 4 WPW10082853 (pivot-tine)s
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit will not advance passed sensing, ran diagnostics no error codes found, started normal wash cycle, unit filled and began washing, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
DRYER AMANA NED4655EW1 "Customer complaint that unit is taking too long to dry and not shutting off, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Installed new tub, unit is not installed, customer will install"
WASHER MAYTAG MVWB766FW1 "Installed new latch, op test good"
WASHER MAYTAG MHW5630HW0 Installed new part unit tested good
WASHER MAYTAG MVWX655DW Hook the unit up could not find an issue in tested good
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Cc not cooling properly. Same thing as last time, ice build up in FZ on evap. Couldn’t get control into diagnostics a few tries. Control not sending 120 to heater circuit, also ordering harness because we will have to steam all ice off anyway. ; ordrng 1 W11203924 (contrl-box) and 1 W11405276 (HARNESS WITH FUSE )"
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc: not making iceReplaced ice maker. Cycled ice maker, op test ok; used 1 4317943 (ICEMAKER) from stock"
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed door swapped over components OP Test Ok Waited for customer so I caulked say I’m done but he didn’t hear me waited 10 min then left
DRYER MAYTAG MED5630HC0 "Installed blower wheel. Ran dryer test, no abnormal vibration or noise. Op test good."
WASHER MAYTAG MVWX655DW1 Cc previous company tried to remove washplate and could not get spline off Removed spline Will need washplate and tub hub Customer will call whirlpool
MICROWAVE WHIRLPOOL WMH32519HZ4 "Cleaned up burnt area, applied touch up. Installed new support. Ran op test on 1 min timed. No arcing occurring, op test good."
REFRIGERATOR FRIGIDAIRE FPHB2899LFB Installed ice chute module Ran test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
RANGE WHIRLPOOL WFE770H0FZ Hooked unit up op tested good
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Replaced the control, ui and harness. Optest ok. Brought core back for return"
WASHER MAYTAG MVWC565FW The unit will not power on the green light on the control board is off needs new control board; ordrng 1 W11116594 (cntrl-elec)
DISHWASHER WHIRLPOOL WDF520PADM7 Cc of gap Found 1 screw not seated in all the way Screwed in screw OP Test Ok
REFRIGERATOR KITCHENAID KFFS20EYWH01 "Cc: not dispensing water, making loud noiseFound water lines on back of unit vibrating on the wall. Found with filter in unit gets low water pressure. Pulled filter, water pressure returns and water dispenses with no issues. Customer needs new water filter housingCustomer does not want to repair at this time"
WASHER MAYTAG MVWB835DC2 "Cc unit not powering onConfirmed unit will not power on.Able to get into diagnostics, found codes f6e2 for ui cannot hear acu, and f2e1 for ui stuck key. Unit needs console and main control. Customer calling wp to see if they can cover anything, not repairing at this time."
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Recovered refrigerant, installed new evaporator, compressor, and uv dye drier. Pulled vacuum on system to 28 in/hg for 15 min. Held vacuum for another 15 min, no change to gauges. Recharged system with 5.0oz of r134a. Unit started cooling. Advised customer to allow up to 24 hrs for unit to return to desired temps."
DISHWASHER KITCHENAID KDTE334DSS0 installed drain pump Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
WASHER WHIRLPOOL WTW5000DW3 "Cc: will not fillFound cold water to unit shut off. Turned on water, ran auto test and calibration. Op test ok"
WASHER KENMORE 11025102311 Cc unit will not spin Hand spun basket basket moves a little Tilted unit back found gearcase to be leaking oil and water Needs gearcase Est only
DRYER SAMSUNG DV45H6300EW/A3 "Cc: no heatFound thermal cut off open. Needs thermal cut off; ordrng 1 DC96-00887C (THERMAL CUT OFF3876), used 1 SHIPPING (shipping and handling) from stock"
RANGE GE J2B900BEF1BB Installed new part unit tested good
WASHER MAYTAG MVWX655DW1 "Cc about water level. Checked, no error codes. Tested valves manually, both working correctly. Went through diagnostics and calibration, good. Went over cycles and water level with customer. Put on deep water wash, let customer see amount of water. Also advised that water enters unit at different times throughout cycle that customer might not see. Unit is good. Op test ok."
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer complaint doors are not aligned frz door is rubbing, adjusted freezer door and leveled unit, op test good"
REFRIGERATOR WHIRLPOOL WRF560SEYM00 "Replaced freezer door gasket, checked over ff gaskets. Found ff gaskets ripped. Needs ff gaskets; ordrng 2 WPW10460580 (gasket-fip)s"
OTR MICROWAVE GE JVM7195EF1ES "Customer complaint mw light underneath will not shut off, confirmed found 129v to light constantly, control WB56X20629 failed, quoted, customer does not want repair at this time; used 1 SHIPPING (shipping and handling) from stock"
WASHER WHIRLPOOL WTW5000DW1 "Replaced, control, calibrated, op test good"
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced reservoir, op test ng, found leaking only when filter is installed not with bypass cap, customer using an aftermarket filter, advised wpl recommends not using after market filters"
WASHER MAYTAG LSE7806ACE "Cc: not filling with cold waterFound water just trickling in. Found supply line has good pressure. Needs water valve. ; ordrng 1 WP22002360 (valve- wat8548), used 1 SHIPPING (shipping and handling) from stock"
WASHER WHIRLPOOL WTW5000DW2 "Replaced control, calibrated, op test good"
REFRIGERATOR GE GTS22KBPBRCC Installed new part unit tested good
WASHER MAYTAG MVWB835DW5 I put the unit in diagnostics again had a off-balance code this time it also had an overload codes ran load calibration cycle put the unit in a quick drain and spin unit tested good
WALL OVEN WHIRLPOOL WOS51EC7HB01 "Cc: never makes chimes, oven turns itself back on after being shut off, oven changes temps or its own, have to push off 2 times to shut off, time/date continuously resetsFound unit is not making any chimes, found ui intermittently not taking selections. Found error code f6e4(User Interface/Appliance Manager state status mismatch). Per tech sheet, Needs control; ordrng 1 W11261167 (cntrl-elec)"
FREEZER WHIRLPOOL WRF555SDFZ06 Installed water valve. Op test ok
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Installed new part unit tested good
B/IN REFRIGERATO KITCHENAID KSSC42QMS01 "Cc not not cooling, temps going upChecked frost pattern on evaporator, small amount of frost on cap tube. Amp draw on compressor only .4amps. Unit has refrigerant leak, needs sealed system repair. Parts are covered under 7-12 yr sealed system warranty. Will need second tech.; ordrng 1 W10508992 (exchanger) and 1 W10841139 (compressor) and 1 WP2306093 (evaporator) and 1 WP2316878 (heater-pan) and 1 WPW10143759 (dryer)"
MICROWAVE KITCHENAID KBMC147HSS04 "Replaced mag, op test good"
REFRIGERATOR WHIRLPOOL WRT106TFDB01 Recovered 134a Installed compressor drier evap tray and wheel Ran 28 inch vac for 20 min Waited 15 no change Filled unit with 4.27 oz of r134a and unit ran for about 10 seconds then there was a hiss and went into a 15 inch vac Checked compressor lines and evap could not see or hear hissing from visible connections Unit has internal leak Had to leave to call whirlpool, had no service at all . Called whirlpool to state findings.
WASHER WHIRLPOOL WTW8040DW4 Installed ui. Ran auto test and calibration. Op test ok
OTR MICROWAVE WHIRLPOOL GH7208XRB1 "Customer complaint mw not working just beeps after removing door to clean, removed door and found wire harness to door disconnected, quoted to access other side harness connector and correct, ok, reconnected harness, op test good"
WASHER WHIRLPOOL WFW75HEFW0 "Cc unit leaking from rear and codesRan diagnostics, found codes f8e3 for overflow condition. Ran auto cycle, draining slow, did not see any evidence of leaking. Pulled drain pump basket, found plugged with lint cloth. Removed and reran auto test. Unit draining normally, still no leaks from unit. Checked behind and under unit, no water, could not duplicate a leak condition."
DISHWASHER AMANA ADB1400AGB1 "Cc unit not dispensing rinse aid. Customer states he hasn’t filled the rinse aid dispenser in about 2 months. Asked him if dishes are not drying or coming out with water spots. He stated no, everything seems ok. Confirmed rinse aid dispenser is still full. Ordering dispenser. ; ordrng 1 WPW10428217 (dispenser)"
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Found lower seal on right side broken ordering ; ordrng 1 W10909089 (lower seal,bottom)"
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Customer complaint complete no cool, confirmed, found compressor extremely hot not running, start dev keeps tripping, bench test to compressor failed, compressor seized, unit needs compressor; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)"
RANGE JENN-AIR JGS8860BDP17 CC that she smells gas and sometimes does not go past preheat. Found the igniter will be on and the gas is coming for 10-15 seconds before lighting the burner. Will need a new regulator and burner. ; ordrng 1 7505P254-60 (BURNER) and 1 W10130932 (regulator)
REFRIGERATOR WHIRLPOOL WRT318FZDW02 I called Whirlpool tech line they want me to tape off the returns so I taped off the returns unit should be good
WINE COOLER AVANTI XXXXX The unit is not a Frigidaire. This is a odd brand unit no model tag and the unit is 20 yrs old
WALL OVEN KITCHENAID KODE900HSS00 Cc that the unit has like a burning smell and when they try to use the bottom oven they had a massage don’t use call kitchenaid customer turn Power off but then turn on and start working he might reset unit we preheat upper and lower oven it pass cannot find and issue at the moment
WASHER WHIRLPOOL WTW4800BQ1 "Customer complaint water comes in too slow, ran diagnostics, no errors, ran hot and cold valves cycling several times, flow is normal, customer unhappy with fill time compared to her old one, unit is operating as designed"
DRYER MAYTAG MED5840TW0 "Customer complaint dryer not heating well and condensation build up on vent, started timed dry, unit heating, checked airflow to outside, found flap pinched shut from screen cover installed incorrectly, corrected, op test good"
DISHWASHER KITCHENAID KDTE104DSS0 "Customer complaint dw not draining, confirmed, quoted to replace drain with ts pump, ok, cleared water and replaced drain, op test ng, found control sending 40v, control W10854215 failed, required for control, customer does not want repair at this time, customer calling kitchenaid to see about part coverage; used 1 SHIPPING (shipping and handling), and 1 WPW10348269 (PUMP-DRAIN) from stock"
DISHWASHER MAYTAG MDB6769PAS1 "CC that the unit does not start every time. Found silver migration on the ui cable. One of the screws is missing. Will need a new ui and screw. ; ordrng 1 WPW10348413 (screw 446) and 1 WPW10475774 (panel-cntl 15904), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
RANGE KENMORE 3627526191 Installed igniter. Ran test bake. Op test ok
WASHER MAYTAG MVWB766FW1 "Customer complaint that unit is stuck on sanitize cycle, confirmed, installed new user interface, op test good"
WASHER MAYTAG MVWC565FW1 "Replaced the gearcase, motor, capacitor, belt, shifter and cam. The agitator was seized on the gearcase, had to crack the agitator. Will need a new agitator. ; ordrng 1 W10752187 (screw) and 1 W11161960 (agitator)"
WASHER WHIRLPOOL MHW5630HW0 CC that there is water leaking from the center. Replaced the defector. Started a quick wash. Optest ok.
OTR MICROWAVE WHIRLPOOL WMH31017HZ3 "Cust showed pop, sent pic. CC that there is condensation on the door and cabinets. Advised cust there is a fan that pulls moisture out of the cabinet of the microwave, which will cause the condensation. Called t/l Austin. to have the complaint on file. Optest ok."
DISHWASHER GE PDT750SSF2SS "Installed part listed, op test good"
RANGE WHIRLPOOL WFE525S0HV1 "CC that the oven does not heat. Found the terminal block wire is burnt. Replaced the terminal block and wires from t/s. Heated oven to 350*. Optest ok. ; used 1 W11416047 (TERM BLOCK KIT - RANGE), and 1 WPW10245259XXX (XXX DO NOT RESTOCK XXX) from stock"
RANGE WHIRLPOOL WFE550S0HZ1 Cc: right front burner not workingBurner has slight charred marking on element. Burner is not receiving power from switch. Needs infinite switch and burner; ordrng 1 W10823729 (elmnt-surf) and 1 WPW10434452 (switch-inf)
REFRIGERATOR MAYTAG MFD2561HES Installed damper. Tested. Op test ok
REFRIGERATOR KITCHENAID KSC24C8EYB02 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.3oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
WASHER MAYTAG MHW6630HW0 Installed control. Ran test cycle. Op test ok
REFRIGERATOR JENN-AIR JCD2297KEY "Wrong air damper ordered, ordering correct air damper; ordrng 1 WP67006249 (damper- co)"
RANGE JENN-AIR JDS9860AAP Installed control and oven probe. Ran test bake to 400. Op test ok
REFRIGERATOR WHIRLPOOL WRT316SFDM01 "The unit s not cooling the compressor is running not heat transfer or frost the unit needs a compressor and evap est only ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Cc: burning wire smell, frozen fill tube, ui keeps changing to CelsiusOhmed out heater found heater at 69 ohms. Ran heater test found heater receiving 12.3vdc. Spoke with BJ. He stated to call whirlpool to see if the fill tube being at 69 ohms was an issue. And ask about replacing control and ui for the ui switching back to celsius contantly. Called whirlpool tech line spoke with Austin, he stated the front interface controls the fill tube, he also stated that With the inter door ui continuously switching back to Celsius it may be causing an interference somehow. He stated to start by changing the side ui. Needs side ui. Customer does not want to repair at this time"
WASHER WHIRLPOOL WTW6300WW0 "Could not remove the basket from the tub. The basket would lift so far then get stuck. Tried using detergent and water to loosen the basket up. Called BJ and said two techs could remove the basket. Cust decided to buy new, due to the rust on the inside of the washer and age."
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Installed new door handle, op test good"
DISHWASHER KITCHENAID KUDS30IXBL4 "Installed new user interface , op test good"
FREEZER UPRIGHT FRIGIDAIRE FKFH21F7HWA "Cc not cooling and door alarm. Customer said something happened with cooling last summer and never used it since, she had it plugged in since 5/13/20. Temp is reading -6 through -8. Cooling properly. Found door switch broken. Gave estimate to customer, do not order parts ; ordrng 1 297243800 (switch), used 1 SHIPPING (shipping and handling) from stock"
WASHER MAYTAG MVWB765FW3 "Cc unit leaking and not spinning outCustomer states it’s under warranty, Maytag told him to call us. Showed pop"
RANGE WHIRLPOOL KSEB900ESS0 Replaced part. Tested back on 350*. Good. Op test ok
DISHWASHER KITCHENAID KUDK02CRBS0 "Control board is receiving power the fuse tested good unit needs a control board estimate only and the board is under our one-year warranty; ordrng 1 WPW10084141 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
DISHWASHER FRIGIDAIRE FDB4315LFC0 "The unit is receiving 120 V AC control board is receiving power. Needs a new control est only ; ordrng 1 154757002 (board), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced motor dispenser. Op test ok
DISHWASHER KITCHENAID KDFE104HPS0 Replaced panel. Good. Op test Ok
DBL WALL OVEN MAYTAG MGR6775BDS "Replace control,opt test ok"
WASHER MAYTAG MVWB835DW5 "Replaced stator , cust did not receive the control. Re ordering ; ordrng 1 W11400681 (CONTROL )"
MICROWAVE WHIRLPOOL MMV4205DH1 "Found a crushed terminal on interlocks, could of happen when I was putting in new parts yesterday. Had a couple extra miscellaneous interlocks switches. Corrected. Tested, good. Op test ok"
WASHER GE WLSR2000G2WW "The brackets on the backsplash are broken estimate only; ordrng 1 WH42X10697 (backsplash asm), used 1 SHIPPING (shipping and handling) from stock"
RANGE JENN-AIR JES9800BAB "Customer complaint that element blew out , customer replaced element but it’s still not working, no power to element, power to control but not out to element, unit needs new control, customer does not want repair at this time ; ordrng 1 WP8507P234-60 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
DRYER GE DLLLR23EG0WW "The brackets on the backsplash are broken estimate only; ordrng 1 WE19M1553 (bkspl asm & graph ge), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Installed new control, op test good"
WASHER WHIRLPOOL WFW5620HW0 "Replace console ran diagnostics,opt test ok"
DRYER MAYTAG MED5630HW1 "Found connector on control not all the way in,correct issue,opt test ok"
RANGE GE JBP81SM2SS Installed new part unit tested good
DISHWASHER WHIRLPOOL WDT710PAHB Replaced the heater and pump. Brought one pump back for return. Ran a calibration. Optest ok.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Installed parts listed, op test good"
WASHER MAYTAG MVWC565FW2 "Customer complaint that unit is it draining, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39” off of floor, corrected drain hose, unit is operating as designed"
REFRIGERATOR KITCHENAID KRFF507ESS01 "Cc unit freezing in back of ff section, deli drawers unable to closeConfirmed hard frost /ice build on evap and evaporator cover. Checked thermistors in diagnostics, all checked as passed. Evaporator cover is secure with screws. Defrost timing already set at standard 8hr timing. Called wp techline, Leon, based on past same issues and with everything that was checked/replaced, unit is deemed non repairable at this time. He advised customer to call service contract company."
REFRIGERATOR KITCHENAID KFXS25RYMS1 "Cc unit making noise after power outage recently. Customer stated the noise now has gone away in the last day. Ran diagnostics tests on all fans and compressor, no abnormal sound heard at this time."
OTR MICROWAVE WHIRLPOOL WMH31017HZ4 "Cc unit making cracking noise when starting cycle.Customer showed pop. Customer had unit uninstalled already. Ran cycle test, no abnormal sounds heard, he does have a vent adapter with flap install on top of unit that makes a sound at beginning of cycle. Customer states that’s not it. Ran cycle test with water 5 times. No abnormal sounds heard. Pulled cabinet off, checked connections, all checked good. Reinstalled unit. Reran cycles x2. Still no abnormal sounds. Unit is operating as designed."
OTR MICROWAVE KITCHENAID KOCE500ESS09 "Cc of shutting off and door. Took unit off, checked all switches and rods, checked slides and rails. Everything is good and testing good. Relayed to customer that the right side switch has string/rod. Make sure to close firmly or door will open if not shut properly. Op test ok"
RANGE WHIRLPOOL WFG320M0BS3 "Cc unit door handle fell off.Replaced oven door using customer supplied pre Id part. Customer also stated oven not baking correctly. Ran bake test to 350, let cycle, read temps. 355-365 average. Within spec. Advised customer to wait at least 10 min. After preheat timer before inserting food to allow for temps to equalize."
DISHWASHER KITCHENAID KDPE234GPS0 "Cc unit not drainingConfirmed standing water in unit, ran cancel drain, drain pump only humming. Pulled drain pump, found glass stuck in impeller, impeller blades wore. Replaced drain pump using customer supplied pre Id parts. Ran wash cycle then cancel drain. Unit draining properly. Op test good."
WASHER MAYTAG MVWB765FW3 "Customer complaint of f6 error code and unit is not spinning out properly, ran diagnostics found f6e2(communication error user interface cannot communicate with acu ), f2e1(stuck key), f6e3(communication error acu can not communicate with ui ), and f0e3(over loaded) error codes, found unit leaning to the right, installed new user interface and control, leveled unit, op test good"
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed new part unit tested good
RANGE MAYTAG MER6600FZ2 Installed hinges. Op test ok
RANGE MAYTAG MGR8800FZ0 "Old sensor at room temp was .938 ohms, new was 1.082 ohms, replaced sensor heated broil to 400, op test good"
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Cc unit interior lights not workingFound upper ff ceiling lights and freezer light out. Replaced freezer light module using customer supplied pre Id parts. Illumination returned to unit. Op test good.
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Cc unit not cooling and fan running all the timeCustomer stated freezer seems ok, ff is too warm. Found no airflow into ff section from damper. Freezer evap froze over. Ran manual defrost cycle in diagnostics, heater turned on. Steamed evap clear. Advised customer to monitor, and to allow up to 24 hrs for both compartments to return to desired temps before restocking."
FREEZER WHIRLPOOL WZF34X20DW01 "Installed parts, op test good"
RANGE WHIRLPOOL WEG745H0FS0 Replaced all parts. Op test ok
DISHWASHER GE GDT655SSJ2SS Cc that the unit is leaking and the vent keeps popping off. Found a service pointer on dishwasher vent. Will need parts listed. Cust will call if she wants to continue with the repair.
DISHWASHER KITCHENAID KDTM354DSS4 "Garbage disposal cap was not punch in,correct issue then started draining,opt test ok took pictures of pop"
RANGE GE JGBP35BEA6BB "Found left and rear burner igniter not sparking swap the green wire to the blue now all spark and lightning ask senior tech if is ok to leave like that he said is ok for this unit is working,opt test ok"
RANGE WHIRLPOOL WFE525S0JS0 "Cc unit not turning on. Checked and made sure all wires were plugged in, good. Checked up to control getting less than 1vAC. Checked at terminal. L1-L2 240v, L1-N 0v, L2-N 240v. Not getting correct power, showed builder and talked to his electrician. Will need outlet and breaker looked at. Unit is good as of now. Let builder know if we need to come back out after his electrician comes back we can."
DRYER SAMSUNG DV52J8060EW/A2 "Cc high pitched noise. New problem, showed customer that one of rollers was broke and coming apart. Suggest replacing all 4. Customer is going to look around at new unit before deciding what to do.; ordrng 1 DC97-16782A (SUPPORT), used 1 SHIPPING (shipping and handling) from stock"
RANGE KITCHENAID KDRU783VSS03 Replaced glass. Good. Op test ok
WASHER MAYTAG MVWC565FW2 "Replaced latch. No stored error codes, tested and ran calibration. Also answered questions about when does unit go into lock. Op test ok."
WASHER MAYTAG MVWX655DW2 "Cc unit not working, also relayed that water got into basement recently. Got here today, customer presses start and was working. Took load out, unplugged for a minute, checked error codes, motor and shifter error codes. Looked underneath, water damage to components and lower wiring harness. Ran through tech sheet for components, control not sending 120 down to components, shifter out of range and motor windings test open. Will need control, motor, shifter, cap, drive pulley.**requesting double labor ; ordrng 1 W10721967 (drive pulley) and 1 W10885487 (motor-drve) and 1 W10913953 (actuator) and 1 W11255099 (LOWER HARNESS) and 1 W11419215 (CONTROL) and 1 W11428524 (CAP)"
MICROWAVE WHIRLPOOL MMV4205DH1 "Replaced parts. Tested before putting back up and when it was put back. Good, op test okay"
WASHER MAYTAG MVWB835DW4 Installed new part unit tested good
WASHER AMANA NTW4516FW3 "Customer complaint that water comes out of the bottom, confirmed, found a big hole in the tub(see pic), unit needs new tub; ordrng 1 W10371566 (tub)"
DRYER MAYTAG MED5630HW0 "Customer complaint of loud squeaking noise, confirmed , noise is coming from rollers, installed new dryer repair kit and seal, op test good"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Installed water filter housing, op test good"
REFRIGERATOR KENMORE 253.6041261 "Customer complaint that fresh food section is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 3 degrees, evaporator fan is not running, evaporator fan blade is broken causing fan motor to wear out, unit needs new evaporator fan motor and blade ; ordrng 1 242077705 (FAN MOTOR ) and 1 242219302 (fan blade), used 1 SHIPPING (shipping and handling) from stock"
RANGE WHIRLPOOL WFG540H0AS1 "Hamster chew the wires that goes to regulator,ordering harness ; ordrng 1 W10519952 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"
WASHER WHIRLPOOL WTW8500DC6 "Customer complaint of loud clicking noise, ran test cycle, no unusual noises heard, unit is operating as designed"
RANGE JENN-AIR SVD48600B "Replace control panel, pre heat at 350* , pass . opt test ok"
REFRIGERATOR KITCHENAID KRMF706ESS00 "Replaced parts. Tested, fan is good, no noise. Give 24 hours to return to normal temps. Op test ok"
RANGE KITCHENAID KSEB900ESS0 "CC that the food is burnt on the top and raw in the middle. Ran diag f6e1 Over Temp. Checked the temp sensor 1075 ohms. Will need to replace the wire harness. ; ordrng 1 W10580306 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR MAYTAG MFI2570FEZ07 "Cc: freezing food in ff section pantry drawers, cracking noiseFound temps in pantry drawers at 32 degrees. Temps on top 2 shelves at 36 degrees. Found temps in ff section set to 42 degrees. Replaced harness, control, and damper. Advised customer to allow 24 hours for temps to adjust. Advised customer not to place items in front of vent. Op test ok"
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "CC that there is frost in the freezer. Checked gasket, good. Siliconed the frame and liner in the freezer. Optest ok"
DISHWASHER MAYTAG MDB8959SBW0 "Installed panel, op test good"
FREEZER WHIRLPOOL WZF34X16DW01 "CC that the unit is not cooling. Found there is frost on the back wall. Checked the evap a lot of frost. Ran diag turned the heater on, 3.5 amps. Will need a main control and harness.; ordrng 1 W11244436 (harness) and 1 W11382529 (CONTROL )"
DISHWASHER MAYTAG MDB4949SHZ0 "Cc: burning smell, door hot to touchChecked harness, control, and ui. Could not locate any melting or burn spots. Ran diagnostics test cycle. Unit functioning as designed. Op test ok"
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint washer not working, confirmed, found control failed no led lit, control getting power, unit needs new control; ordrng 1 W11116590 (cntrl-elec)"
OTR MICROWAVE WHIRLPOOL WMH31017AS1 "Cc unit does not turn offPlugged In unit, found cavity light and turntable operating when door is closed without input. 4901 relay contacts welded closed. Unit need control board. Customer not repairing at this time. Estimate only."
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint washer not working at all, confirmed, found led out on control, power to control is correct, control failed ; ordrng 1 W11116590 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"