Service History 33 - Fred's Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model K75021938

Near North Olmsted, OH 44070

Marie V

Job Details: 10/03/2023

"Cc that both section not cooling. Confirmed, found freezer evaporator frosted over. Cust unplugged unit to help. Unit needs both sensor thermistors, but recommended replacing control as well. Cust will speak to husband and call us back.; ordrng 1 W10843055 (Control) and 1 W11033168 (Harness wiring) and 1 W11032800 (Bimetal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Bay Village, OH 44140

Angel

Job Details: 10/03/2023

"Replaced latch, gear case, rotor, stator, clutch and slider tested unit opt test good."

We serviced a

MAYTAG DRYER

Model MEDB765FC0

Near Avon, OH 44011

Angel

Job Details: 10/03/2023

"Cc that unit was squealing really loud. Confirmed turned on unit and it started squeaking unit will need idler pulley replaced. Gave customer estimate for repair, replaced all four rollers, belt and idler pulley tested unit opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG DRYER

Model MEDB765FC0

Near Avon Lake, OH 44012

Angel

Job Details: 10/03/2023

Cc that unit was not heating. Verified and found heating element shorted replaced with new one tested unit opt test good.

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Avon Lake, OH 44012

Angel

Job Details: 10/03/2023

Replaced console tested unit opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Sheffield Lake, OH 44054

Angel

Job Details: 10/03/2023

Cc that seals are full of mold and have moisture on them. Verified and confirmed ears on seal are ripped and all full of mold. Replaced both seals steamed them out and use vaseline around them to preserve and make sure they seal properly opt test good.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Lorain, OH 44052

Angel

Job Details: 10/03/2023

"Cc that unit would not start just kept filling. Ran diagnostics and found error code F8E3 overflow condition ran a test cycle and noticed it wouldnt do the spin, so I looked underneath and found actuator wet, gave customer estimate to replace actuator, replaced actuator ran a calibration and auto test and passed than started a cycle for them with clothes and made sure it would start washing opt test good.; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Lorain, OH 44052

Angel

Job Details: 10/03/2023

Cc that unit will not start and its brand new has never used it. Verified and confirmed motor is jammed up. Took apart unit to make sure nothing was obstructing the drive motor and there wasnt. I jumped the latch to test the motor while I had everything apart and it would just hum but would start if I spun it by hand. Unit will need drive motor replaced.; ordrng 1 W11549461 (Drive motor)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGTR1845QF3

Near Bay Village, OH 44140

Marie V

Job Details: 10/03/2023

"Cc that freezer is cooling but fresh food section is not. Confirmed, unit enters defrost cycle but not on its own. Turned on and it quit in about 4 min . Unit will need new control recommended replacing thermistor as well. Cust will buy new.; ordrng 1 5303918645 (Thermistor) and 1 5303918684 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Amherst, OH 44001

Angel

Job Details: 10/03/2023

"Cc that unit will get an F8E1 error code 5 to 10mins into the wash cycle. Ran diagnostics and confirmed had an F8E1 error but I tested the valve in diagnostics and it worked, so I started a quick cycle to see if it would happen which they stated it would happen every time no matter what cycle. Started the cycle unit started sensing and filling with no issues but noticed that hoses were reversed on unit which customer stated they were correct but they werent. Fixed lines but still noticed that unit would not stop filling and when I cancelled it it didnt drain the water so I checked the pressure hose on control board and found it had a hole in it near the control board I had enough slack to cut it and reinstall it than I ran a calibration on unit and tested unit again opt test good."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Lorain, OH 44053

Angel

Job Details: 10/03/2023

"Cc that they had water temp concerns because they were always getting hot water. Verified and hoses were reversed, installed them correctly tested unit opt test good."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Geneva, OH 44041

Dan H

Job Details: 10/03/2023

"Customer complaint that unit skips right to done, confirmed, found capacitor shorted , installed new capacitor, op test good ; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Ashtabula, OH 44004

Dan H

Job Details: 10/03/2023

"Customer complaint that unit skips right to done, confirmed, found slider broken, installed new slider, op test good ; used 1 W10734521 (SLIDER) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Conneaut, OH 44030

Dan H

Job Details: 10/03/2023

"Customer complaint that unit is leaking, confirmed, unit is leaking from tub seam, unit needs new tub, part is out of stock so not scheduling return appointment ; ordrng 1 W11409866 (Tub)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV04

Near Conneaut, OH 44030

Dan H

Job Details: 10/03/2023

"Installed new door gasket, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Willoughby, OH 44094

Dan H

Job Details: 10/03/2023

"Installed new gasket, op test good"

We serviced a

WHIRLPOOL COOKTOP ELE

Model WFE505W0HW5

Near Painesville, OH 44077

Dan H

Job Details: 10/03/2023

"Installed new cooktop, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Painesville, OH 44077

Dan H

Job Details: 10/03/2023

"Customer complaint of water build up in fresh food section , confirmed, found evaporator drain tube clogged, customer does not want repair at this time"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Painesville, OH 44077

Dan H

Job Details: 10/03/2023

"Customer complaint that unit is not cleaning dishes, started normal wash cycle, unit filled, wash motor never started, installed new wash motor, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Highland Heights, OH 44143

Jason N

Job Details: 10/03/2023

"Installed ice maker. Power cycled unit to reset fault. Reading e0. Ran manual test cycle, all functions passed."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Euclid, OH 44132

Jason N

Job Details: 10/03/2023

Installed basket. Op test good.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Willowick, OH 44095

Jason N

Job Details: 10/03/2023

"Cc unit not tumbling Ran dryer op test, motor buzzes loudly but does not turn drum. Pulled front panel. Found drive motor sitting at an angle, front motor mount miss-assembled/separated from motor. Unit will need drive motor replaced. ; ordrng 1 279827 (Motor-drv)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Mentor-on-the-Lake, OH 44060

Jason N

Job Details: 10/03/2023

"Cc unit timer not working Customer stated the timer never moves from any selection she sets it on. Checked timer operation, found T-F-X connector disconnected from timer. Reconnected and ran timed dry test cycle. Verified timer motor is working and timer advancing. Op test good."

We serviced a

KENMORE DRYER

Model 110.69822801

Near Mentor, OH 44060

Jason N

Job Details: 10/03/2023

"Cc unit will occasionally get too hotRan dryer op test on low temp. Checked airflow at vent outlet, good airflow, no restriction. Monitored exhaust temperature over 15 minutes, cycling on and off, peak at 152 degrees. Could not duplicate an overheat condition at this time. Possible drum seals or thermostat. Customer declined at this time, estimate only. ; ordrng 2 280114 (Seal)s and 1 WP8577274 (Thermistor)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Mogadore, OH 44260

Brian M

Job Details: 10/03/2023

Cc unit making noise Found belt squeaking and skipping across cam Needs cam and belt ; ordrng 1 W11239857 (belt) and 1 W10721967 (drive pulley)

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Ravenna, OH 44266

Brian M

Job Details: 10/03/2023

"Cc unit not washing Found unit stuck in drain mode and will not drain out Found drain motor over heating and not spinning Needs drain motor ; ordrng 1 W10876600 (drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MHW6000XW2

Near Hiram, OH 44234

Brian M

Job Details: 10/03/2023

"Cc unit will not run Found multiple errors F6e2 keeps popping up, along with lid lock failure and water valve error Can not run test due to ui keeps erroring out Need control and ui Ui is NLa ; ordrng 1 W10427972 (cntrl-elec) and 1 W10387857 (Ui Nla), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG RANGE

Model MES5752BAB

Near Newbury, OH 44065

Brian M

Job Details: 10/03/2023

"Cc no bake Test lower bake no heat Swapped connector on board from broil No heat but control is functioning Found bake element open Needs element ; ordrng 1 WPW10310274 (elmnt-bake), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWP585GW0

Near Middlefield, OH 44062

Brian M

Job Details: 10/03/2023

Cc unit doesnt seem to be doing a good enough wash because unit doesnt use enough water Ran auto test and calibration Ran fill test unit is properly filling Customer is not satisfied with appliance Used service matters to make report

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Chardon, OH 44024

Brian M

Job Details: 10/02/2023

Installed motor ran test cycle Ran calibration OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW2

Near Painesville, OH 44077

Joe O

Job Details: 10/02/2023

"Cc: not spinning clothing out properly, lf error, time jumpingFound error codes f8e1(long fill) f0e5(off balance). Found low cold water pressure. Pulled supply line. Found house has good pressure. Needs water valve. Customer does not want to repair at this time ; ordrng 1 W11220230 (valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Madison, OH 44057

Dan H

Job Details: 10/02/2023

"Customer complaint that unit switches right to done, confirmed, installed new harness, op test good"

We serviced a

IKEA REFRIGERATOR

Model IX7DDEXGZ002

Near South Euclid, OH 44121

Corina B

Job Details: 10/02/2023

CC that the freezer light is not working the ice maker fill valve is loud. Confirmed. Cycled the ice maker valve is loud. Replaced the door switch. Will need a valve.; ordrng 1 W11043013 (Valve)

We serviced a

KITCHENAID COOKTOP GAS

Model KCGS556ESS05

Near Columbia Station, OH 44028

Marie V

Job Details: 10/02/2023

Cc that top of cooktop is ruf when you pass you hand or a rag to clean and that grates paint is coming off. Cust cleaned new cooktop. Installed new top. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Painesville, OH 44077

Joe O

Job Details: 10/02/2023

Installed ice maker and filter cover. Cycled. Op test ok

We serviced a

GE DISHWASHER

Model GDT655SSJ5SS

Near Solon, OH 44139

Brian M

Job Details: 10/02/2023

"Cc unit not getting water Found unit unplugged and water off, plugged back in and turned water onRan test cycle unit is filling but not washing Sump is getting power but not running Needs wash motor and clamp kit ; ordrng 1 WD26X23258 (pump wash kit) and 1 WD35X10382 (dishwasher sump clam)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Solon, OH 44139

Brian M

Job Details: 10/02/2023

Installed board still same issue Called whirlpool did voltage check on p8 and door switch check Non repairable; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Mayfield Heights, OH 44124

Jason N

Job Details: 10/02/2023

Cc unit vibrates when spinning Ran spin and drain cycle with clothing load. Normal vibration for model. Advised customer to ensure proper load distribution during spin cycle to minimize vibration/noise. Unit is working as designed.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UF0A

Near Geneva, OH 44041

Dan H

Job Details: 10/02/2023

"Installed new door latch, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC3

Near Sheffield, OH 44054

Angel

Job Details: 10/02/2023

"Cc that they were hearing a high pitch sound. Ran unit but couldnt hear the squeal, so I took apart unit and found one if the rollers damaged. Replaced rollers and idler pulley tested unit opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Aurora, OH 44202

Brian M

Job Details: 10/02/2023

"Cc unit on,y dispensing crushed Found ice solenoid to be over heating and bulged the inside Needs solenoid ; ordrng 1 WPW10309866 (solenoid)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVB01

Near Mayfield Heights, OH 44124

Jason N

Job Details: 10/02/2023

"Cc unit ice maker not working, line frozen and food freezing in the ff sectionFound ice maker fill tube and funnel frozen solid. Valve is weeping, inlet valve will need replaced. Checked damper operation to ff section. Slide mechanism checks good. Ordering thermostat. Customer also stated the door doesnt close properly, they have to push it closed. Found ff door cams are worn, ordering door cams. ; ordrng 1 W10822681 (Valve-inlt) and 1 WPW10445062 (Connector) and 1 WP2315562 (Thermostat) and 1 WP2182179 (Cam-door) and 1 WPW10329686 (Cam-door)"

We serviced a

JENN-AIR MICROWAVE

Model JMW2427LM02

Near Willoughby Hills, OH 44094

Joe O

Job Details: 10/02/2023

"Cc: door not shutting completelyFound if door is shut gently it will not close completely, unit will not start. Found gentle push on door will allow the door to close properly. Found hinges not closing completely. Needs hinges and bushing. Hinges out of stock. Office to reschedule; ordrng 2 W11319474 (Hinges)s and 1 WPW10128850 (arm)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Conneaut, OH 44030

Dan H

Job Details: 10/02/2023

"Customer complaint that unit is not dispensing ice, auger motor is working, ice maker thermistor is broken off of mold, unit needs new ice maker ; ordrng 1 W10873791 (Ice maker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMHW01

Near Huntsburg, OH 44046

Dan H

Job Details: 10/02/2023

"Customer complaint that unit is not making ice, fresh food section temperature at 37 degrees, freezer section temperature at-8 degrees, found ice maker turned off, turned on, ice maker cycled but never called for water, unit need new ice maker , installed new ice maker , op test good ; used 1 W10884390 (ICE MAKER ASSY) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS09

Near Aurora, OH 44202

Brian M

Job Details: 10/02/2023

Installed door

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Shaker Heights, OH 44118

Jason N

Job Details: 10/02/2023

"Cc unit making banging noise during spin Inspected unit, nothing abnormal. Ran diagnostics, no fault codes. Started test cycle. All functions passed, no abnormal noise heard. Advised customer on load sizing/distribution to ensure proper balance during spin cycle. No issues found, unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Lyndhurst, OH 44124

Corina B

Job Details: 10/02/2023

"Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28vac w/ pump, watched, good, charged 3.7oz r134a, unit cooling, pressures good, op test ok"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Streetsboro, OH 44241

Brian M

Job Details: 10/02/2023

Cc wash not starting Found lid latch just clicking Replaced latch OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Euclid, OH 44119

Jason N

Job Details: 10/02/2023

"Cc unit freezer door not closing properly Confirmed freezer door not closing, staying out about 1/2in on all sides. Pulled freezer apart, cleared ice buildup from inside. Filter larger ice buildup on left side of freezer bottom. Ran ice maker cycle test, found when ice maker fills, water leaks from ice maker mold and collects on freezer bottom. Turned ice maker off. Unit will need ice maker replaced. Freezer door closing and sealing properly now. ; ordrng 1 W11592795 (Ice maker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FDRXXQ01

Near Fairview Park, OH 44126

Angel

Job Details: 10/02/2023

"Cc that theres a leak in freezer area. Confirmed found freezer floor frozen with a big sheet of ice and frost everywhere around freezer door wasnt closing because of ice sheet, took apart freezer cleared out all frost and cleared drain tube which was clogged up. Explained to customer what happened opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Lakewood, OH 44107

Angel

Job Details: 10/02/2023

Cc that unit stopped cooling and thawed everything out but than now its cooling normally and its happened 2 times. I took apart freezer to check frost pattern on evaporator and it was good took pic of evaporator all fan are running as well. Will be ordering control board and ui. ; ordrng 1 W11035836 (Control board) and 1 W11655738 (Ui) and 1 W10435576 (Fascia)

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Lakewood, OH 44107

Angel

Job Details: 10/02/2023

Cc that unit has rust on top of panel and leaking through right hand side of unit. Confirmed rust replaced front panel with new panel and for leak unit needs a new tub seal the seal on top corners are facing inwards instead of outwards causing water to pass through Ordering seal.; ordrng 1 W11483553 (Tub gasket)

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Huntsburg, OH 44046

Dan H

Job Details: 10/02/2023

"Customer complaint that unit does not fill up with water and is not spinning properly, Started normal wash cycle, unit filled to normal water level and began agitating, ran drain and spin cycle, unit spins, unit is operating as designed"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCO22EVBL1

Near Chagrin Falls, OH 44022

Joe O

Job Details: 10/02/2023

"Cc: leakingFound drain plugged up. Needs drain tube, and drain cleared. Replaced drain tube, cleared drain.; used 1 W10619951 (TUBE-DRAIN) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 106.78229800

Near Chardon, OH 44024

Dan H

Job Details: 10/02/2023

"Customer complaint that unit is not cooling properly, fresh food section temperature at 46 degrees, freezer section temperature at 3 degrees, Evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, condenser is clogged with pet hair, customer will clean and monitor , unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Maple Heights, OH 44137

Joe O

Job Details: 10/02/2023

Installed switch. Op test ok

We serviced a

ROPER DRYER

Model REX4634KQ1

Near Kent, OH 44240

Brian M

Job Details: 10/02/2023

Cc unit not running Found belt snapped Replaced using truck stock OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

JENN-AIR RANGE

Model JGS8750CDB00

Near Wickliffe, OH 44092

Jason N

Job Details: 10/02/2023

"Cc unit RR burner does not lightRan burn op test, ignitor does not fire when burner switch is turned, but will fire when the other burners switches are turned. Unit will need right side switch harness. ; ordrng 1 WP74011648 (Switch Har)"

We serviced a

WHIRLPOOL WASHER

Model WTW7040DW0

Near Shaker Heights, OH 44120

Corina B

Job Details: 10/02/2023

"CC that the the unit is not washing well. Ran diag f2e1 stuck key. Found oil leaking from the Gearcase. Will need a new Gearcase. ; ordrng 1 W11393685 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KBMS1454BSS0

Near Avon Lake, OH 44012

Angel

Job Details: 10/02/2023

"Cc that the inlet cover inside the unit was melted and had a whole in it. Verified and confirmed looks like magnetron went bad and melted the plastic cover, unit will need magnetron, diode, capacitor and inlet cover replaced. Gave customer estimate; ordrng 1 W11087199 (Inlet cover) and 1 W10245183 (Magnetron) and 1 461964654691 (Capacitor) and 1 WPW10687786 (Diode), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB7749AWW2

Near Ravenna, OH 44266

Brian M

Job Details: 10/02/2023

"Cc unit wasnt draining properly they took it apart and has broken pieces Found sump assembly taken apart Tested drain pump sound normal but due to unit ripped apart cant test fully Recommend a sump replacement ; ordrng 1 W10806701 (pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW

Near Ravenna, OH 44266

Brian M

Job Details: 10/02/2023

Cc unit not starting properly Found capacitor blown Replaced using truck stock OP Test Ok ; used 1 W11395618 (CAPACITOR) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Reminderville, OH 44202

Joe O

Job Details: 10/02/2023

Installed panel. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Willoughby, OH 44094

Jason N

Job Details: 10/02/2023

"Cc unit needs upper rack installed. Customer stated Whirlpool sent her a new upper rack because hers broke, it just needs installed. Found adjuster wheels still in rack slides, most likely adjusters broke on upper rack. Explained to customer she will need an adjuster kit installed on new upper rack. Quoted for repair. Customer does not want to move forward with repair, stated she is calling WP to get adjusters and she will install herself. Advised she can give us a call back if she has trouble with installation. ; used 1 W10712395 (Adjuster) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Willoughby, OH 44094

Jason N

Job Details: 10/02/2023

"Cc unit upper spray arm falling off Replaced upper spray arm and manifold using customer supplied pre Id parts. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Parma, OH 44129

Corina B

Job Details: 10/02/2023

Replaced the latch. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Aurora, OH 44202

Joe O

Job Details: 10/02/2023

"Cc: not making ice properlyFound ice maker tray not twisting. Replaced ice maker. Cycled, and filled. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44108

Corina B

Job Details: 10/02/2023

"CC that the unit shakes when it spins. Confirmed. Found the suspension rods are weak. Will need new suspension rods. ; ordrng 1 W11130362 (Suspension rods), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MGD6230HW3

Near Windham, OH 44288

Brian M

Job Details: 10/02/2023

Cc unit not drying Found unit functioning properly can not duplicate Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Painesville, OH 44077

Jason N

Job Details: 10/02/2023

Installed mullion rail. Op test good.

We serviced a

KITCHENAID WALL OVEN

Model KODE507ESS20

Near Sheffield Lake, OH 44054

Angel

Job Details: 10/02/2023

"Cc that unit seems like its not getting to temp or too slow getting to temp. I verified error codes and no codes, so I set both ovens to preheat to 350* to see how long they take and if the temps are correct. Both units took about 13mins to preheat to 350* which is perfect than I waited about 10mins to 15mins to let the ovens cycle for an average temp and it was around 360 t0 370 on both ovens units are working as should and reaching temps at perfect time opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Chardon, OH 44024

Joe O

Job Details: 10/02/2023

Installed evap fan. Advised customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

MAYTAG DRYER

Model MGDB850YG0

Near Madison, OH 44057

Jason N

Job Details: 10/02/2023

"Installed burner, funnel and thermostats. Ran timed dry on high heat. Good ignition and flame. Let cycle several times. Op test good."

We serviced a

GE DISHWASHER

Model GDT695SFL5DS

Near Hiram, OH 44234

Brian M

Job Details: 10/02/2023

Installed ui and control OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near North Olmsted, OH 44070

David R

Job Details: 10/02/2023

Replaced clip for 3rd rack. Tested. Good. Op Test Ok.

We serviced a

AMANA RANGE GAS

Model AGS5730BDS

Near North Olmsted, OH 44070

David R

Job Details: 10/02/2023

Cc bake not working. Broken ignitor. Changed from t/s. Tested at 350* good. Op Test Ok ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW3

Near Brook Park, OH 44142

David R

Job Details: 10/02/2023

"Getting F3 error. Replaced sensor, still throwing code, tested harness for sensor, good. Will need new control. Ordering control.; ordrng 1 W11113908 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Parma, OH 44129

David R

Job Details: 10/02/2023

"Cc unit top FF not cooling but FZ good. FZ temp is good -5, still making ice. Top FF reading 60*. Damper is good. Found ice built up FZ back cover. Thermistor seems to test good from diagnostics, check again when repairing. Heater is open and FZ fan is not working. All voltage good. Ordering and replacing, fan and heater. Steam all ice and frost build up. ; ordrng 1 WPW10464673 (Evap fan) and 1 WPW10436849 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Parma, OH 44134

David R

Job Details: 10/02/2023

"Drain pump installed. Drain hose runs under floor to garage disposal under sink. Tested, water is draining properly. Customer had questions about heating. Checked diagnostics, only 9/1 drain error, cleared. Heater is coming on correct, good. Advised that using rinse aid and long heated dry will give the best heat the unit can provide. Unit is good. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV0

Near Mentor, OH 44060

Dan H

Job Details: 10/02/2023

"Customer complaint that dispenser is broken, confirmed, installed new dispenser, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ

Near Mentor, OH 44060

Dan H

Job Details: 10/02/2023

"Customer complaint that unit is not working at all, started normal wash cycle, drain pump is working, fill valve energized, wash motor started, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Brecksville, OH 44141

David R

Job Details: 10/02/2023

Cc unit height needed adjusted. Adjusted legs. Found screws in front of feet in floor. Took pic. Had customer test opening door to verify. Good. Op Test Ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Strongsville, OH 44149

David R

Job Details: 10/02/2023

"Cc unit not washing, can hear water go in but not start up, water continues to go in and will drain. Power good, 120. Ran diagnostics, 7/2 wash motor failure. Sometimes water does not come into unit, overfill switch activating randomly. Would ordering and replace wash motor, control and overfill switch. ; ordrng 1 W11672225 (Control) and 1 W11545764 (Switch) and 1 W11462455 (Pump base) and 1 W11460946 (Wash motor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Painesville, OH 44077

Dan H

Job Details: 10/02/2023

"Customer complaint that door open light keeps coming on, found deli drawer harness broken, unit needs new deli drawer harness ; ordrng 1 W11170612 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KENMORE RANGE

Model 665.78003801

Near Painesville, OH 44077

Dan H

Job Details: 10/02/2023

"Customer complaint that nothing on control panel is working, confirmed, unit needs new control, customer does not want repair ; ordrng 1 WPW10194002 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Madison, OH 44057

Dan H

Job Details: 10/02/2023

"Customer complaint that unit is not powering on, confirmed, found inline fuse in harness open, unit needs new harness ; ordrng 1 W11677715 (Harness)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PHS69EJSS0

Near Highland Heights, OH 44143

Corina B

Job Details: 10/02/2023

Replaced the fan customer supplied. Opt test ok. ; used 1 241526102 (Fan) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS2

Near Olmsted Falls, OH 44138

David R

Job Details: 10/02/2023

"Cc unit making load moaning sound, and questions about the heat. Ran unit, noise sounds to be coming from wash motor. Heat is coming on. Went over with customer to use Heated dry/Extended dry plus need to get some rinse aid and use that as well per owners manual. Ordering wash pump and valve ; ordrng 1 W11416362 (Pump) and 1 W11434044 (Valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Strongsville, OH 44149

Marie V

Job Details: 10/02/2023

"Replaced both doors, took pics. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near Strongsville, OH 44136

Marie V

Job Details: 10/02/2023

Replaced freezer. Door. Steamed out gasket. Op test ok

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Cleveland, OH 44102

Marie V

Job Details: 10/02/2023

"Cc that unit does not wants to finish the cycles but rapid wash and sometimes door is locked or unit wont finish the cycle and will shut off. Try to turn unit on, takes a while and when it does it starts go oress all buttons on its own. Try running diag, failed. Unit will need new panel install then will be able to see if other things needs repair. ; ordrng 1 W10911042 (Panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID RANGE

Model KFGC558JSS05

Near Cleveland, OH 44102

Marie V

Job Details: 10/02/2023

"Cc that the door is not closing properly, confirmed. Replaced hinges. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, OH 44111

Marie V

Job Details: 10/02/2023

Cc that unit is not making ice fast and that is not leveled. Unit rocks a little. Try to correct but floor is also not leveled. Unit will need new ice maker .; ordrng 1 W11546935 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDB03

Near Cleveland, OH 44111

Marie V

Job Details: 10/02/2023

"Replaced door, still having issues. Issue is in door liner. Called whirlpool they will review. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC3

Near Cleveland, OH 44111

Marie V

Job Details: 10/02/2023

Cc of unit making a noise while running. Confirmed found blower wheel stripped. Had to break it to get it out. Replaced it. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Cleveland, OH 44111

Marie V

Job Details: 10/02/2023

Cc that freezer door light is not working. Confirmed found switch was stuck. Corrected issue. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Lorain, OH 44052

Angel

Job Details: 10/02/2023

"Cc that unit was heating for 2 days after I left than stopped again. Last time I checked voltage and it was, but I checked it again this time and now it doesnt have 240vac outlet is loosing the 240vac, neutral to L1 and L2 is fine but L1 to L2 has no voltage now customer will need an electrician."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Mentor, OH 44060

Dan H

Job Details: 09/29/2023

"Customer complaint that unit is not washing dishes, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly ; ordrng 1 W11665769 (Sump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDW00

Near Independence, OH 44131

Bill

Job Details: 09/29/2023

"Cc water leaking down into refrigerator, confirmed cc. Drain was clogged, unclogged drain and steamed out ice. Opt test good."

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