We serviced a
JENN-AIR COOKTOP GAS
Model JGD8130ADB
Near Avon, OH 44011
Angel
Job Details:
03/07/2023
"Cc. Knobs frozen in place. Confirmed cc, tried turning knobs knobs frozen in place. Gave customer estimate of repairs, customer chose not to proceed with repairs; ordrng 2 WP74006156 (Valve)s and 1 WP74006955 (Valve switch)"
We serviced a
KENMORE DISHWASHER
Model 66516504200
Near Strongsville, OH 44136
Gabriel P
Job Details:
03/07/2023
Customer said it fills with water without using unit it was not doing it for me so I couldnt duplicate issue
We serviced a
MAYTAG DRYER
Model DG482
Near Cleveland Heights, OH 44118
Manny
Job Details:
03/07/2023
"Cc unit making a loud noise, verified and found blower wheel broken, unit needs blower wheel.; ordrng 1 Y303836 (blower wheel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Eastlake, OH 44095
Corina H
Job Details:
03/07/2023
"CC that the cookies are not cooking. Heated oven to 350* waited 30 minutes took temp, correct temp. Igniter turned on within 30 seconds, cycled 3 times. Advised customer to wait 10-15 minutes after the buzzer to put the food in. Opt test ok."
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Mentor, OH 44060
Joe O
Job Details:
03/07/2023
Cc: screechingFound pulley and rollers worn. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near North Ridgeville, OH 44039
Marie V
Job Details:
03/07/2023
"Replaced motor and wheel. Tested unit, no loud noises. Op test ok"
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Jefferson, OH 44047
Brian M
Job Details:
03/07/2023
Cc unit not working lid lock flashing Found lid switch not functioning Needs lids switch ; ordrng 1 WH08X32697 (Lid lock)
We serviced a
GE DISHWASHER
Model GDT655SMJ0ES
Near Willowick, OH 44095
Corina H
Job Details:
03/07/2023
Replaced the latch. Started a cycle. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Mentor, OH 44060
Joe O
Job Details:
03/07/2023
"Cc: frost build up on evap, leaking onto freezer floorFound evap partially frosted over. Customer stated they have been thawing vents with hair dryer. Entered manual defrost, unit defrosting. Found evap thermistor reading out of range. Found unit has original duck bill drain tube. Needs drain tube, and evap thermistorS38253(covers drain tube part only); ordrng 1 W11190084 (tube-drain) and 1 WPW10383615 (thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ07
Near Jefferson, OH 44047
Brian M
Job Details:
03/07/2023
Cc no ice Found ice maker not cycling Replaced using truck stock OP Test Ok ; used 1 WPW10300024 (ICE MAKER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Strongsville, OH 44136
Gabriel P
Job Details:
03/07/2023
"Pump is leaking from diverter ordering pump assembly; ordrng 1 WPW10605057 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD52ES4MW00
Near Cleveland, OH 44118
Manny
Job Details:
03/07/2023
"Cc unit not heating properly, verified and unit was set at 400 already, set my oven probe and temps at 404, let the unit cycle and highest temperature was 408 and lowest 391, oven temps are optimal, advise customer to let the oven preheat for a least 15 extra minutes. Opt test ok; O-emld tckt"
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Strongsville, OH 44136
Gabriel P
Job Details:
03/07/2023
"Found bearing on roller broken ordering ; ordrng 1 DC97-16782A (Roller), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER ELE
Model WED5100HW2
Near Diamond, OH 44412
Brian M
Job Details:
03/07/2023
Ripped motor and wheel out Installed new OP Test Ok
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Avon, OH 44011
Angel
Job Details:
03/07/2023
"Cc that the display is not function properly the numbers are blurry and she states there a loud humming sound sometimes when she uses it. Confirmed the display will need to be replaced, the humming sound I could not duplicate but will order the magnetron just incase..; ordrng 1 W10891907 (Ui) and 1 W10891908 (Control board) and 1 W11409822 (Magnetron) and 1 W10850446 (Capacitor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Lyndhurst, OH 44124
Manny
Job Details:
03/07/2023
"Installed new lens, opt test ok"
We serviced a
MAYTAG DRYER
Model MGDX500XW0
Near Lyndhurst, OH 44124
Manny
Job Details:
03/07/2023
"Replaced rollers and pulley, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Maple Heights, OH 44137
Gabriel P
Job Details:
03/07/2023
Ran diagnostic unit working as design found no error code
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Mayfield Heights, OH 44124
Manny
Job Details:
03/07/2023
"Cc filter not coming out, took filter out, cux installed new filter, opt test ok"
We serviced a
KITCHENAID ICE MAKER
Model KUIS18PNZB2
Near Waite Hill, OH 44094
Corina H
Job Details:
03/07/2023
CC that the unit stopped making ice. Confirmed. Unit was turned off when arriving. Let run for several minutes. 10 vacuum on the Low side. 150 psi High side Equalized at 52 psi. Found the lokring fitting leaking at the condenser coils. Will need a new condenser. Office to reschedule appointment ; ordrng 1 WP2313624 (Condenser)
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Newbury Township, OH 44065
Corina H
Job Details:
03/07/2023
"Replaced the burner head, caps and spark module. Tested. Igniting after 2-3 clicks. Opt test ok."
We serviced a
JENN-AIR RANGE
Model JGRP436WP01
Near Broadview Heights, OH 44147
Corina H
Job Details:
03/07/2023
Replaced the ui. Programmed the control. Tested the oven to 325* then turned it back on to 400*. Heated to both temperature. Opt test ok. Brought core back for return ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Avon Lake, OH 44012
Angel
Job Details:
03/07/2023
Replaced heater ran a tested cycle and functioned as should heating and washing as should opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Mantua, OH 44255
Brian M
Job Details:
03/07/2023
Cc fridge not cold Found fridge disassembled Found freezer to have proper temps and making ice Found damper stuck closed Needs damper Customer to install ; ordrng 1 W11087463 (damper) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW02
Near Seven Hills, OH 44131
Gabriel P
Job Details:
03/07/2023
"Replace closer,it work ,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Moreland Hills, OH 44022
Manny
Job Details:
03/07/2023
"Cc unit frosting up in the fz, verified and unit full of frost, not door not sealing properly, found box in drawer preventing door from closing properly. Removed door to inspect rails and good, advise customer to avoid putting big boxes between the drawer and the door so that way the door doesnt stay open."
We serviced a
JENN-AIR WALL OVEN
Model JJW8630DDB
Near Warrensville Heights, OH 44128
Manny
Job Details:
03/07/2023
"Cc unit not working, she stated 2 techs were here and they said it was the US and the damage her cabinet and told her they needed order the control but she never saw them again, verified and cabinet broken (took pictures) oven not working checked Poland good voltage to control but nothing coming out, unit needs control but part is discontinued.; ordrng 1 74009715 (cntrl-elec(Discontinued))"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Broadview Heights, OH 44147
Corina H
Job Details:
03/07/2023
"Replaced the control, slide and clutch. Ran a sanitize cycle. There is a lot of build up under the tub by the drain pump. Adjust to try running white vinegar on a clean washer to break up the residue. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Pepper Pike, OH 44124
Manny
Job Details:
03/07/2023
"Replaced parts ordered, ran harvest on icemaker and good flow to icemaker and no leaks, opt test ok."
We serviced a
MAYTAG DRYER
Model MED6000XW1
Near Mayfield, OH 44143
Corina H
Job Details:
03/07/2023
CC that there is a squealing. Confirmed. Found the idler pulley seized. Replaced the dryer repair kit. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG REFRIGERATOR
Model Mfi2670xeb6
Near Parma, OH 44134
David R
Job Details:
03/07/2023
"Cc multiple problems. Unit not cooling correctly, Icemaker hasnt worked in years, slow water, water build up on FZ floor. Found frost building up on Evap cover. Went through tech. Open evap motor, heater no ohms. Getting correct voltage from control. Needs an updated icemaker and drain tube. Slow water through unit, valves not opening up completely. Will need icemaker, evap motor with harness, valves, drain tube, heater. Multiple parts needed to be replaced and steamed. ; ordrng 1 W11334745 (Evap motor with harness) and 1 WP12729123 (Heater) and 1 W10619951 (Drain tube) and 1 W10882923 (Icemaker) and 1 WPW10498990 (Valve) and 1 WPW10312696 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Bedford, OH 44146
David R
Job Details:
03/07/2023
"Cc unit would not stop spinning. Went through diagnostics. Found error F7E8, Motor Drive Module Over Temp. Ran a factory reset, and a factory calibration, good. Ran diagnostics test, all components working, good. Ran a Drain/Spin cycle all the way through, good, ended properly. Put a load in before leaving. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Middleburg Heights, OH 44130
Marie V
Job Details:
03/07/2023
Cc that the strike broke. Confirmed. Replaced strike. Tested it. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Maple Heights, OH 44137
David R
Job Details:
03/07/2023
"Cc unit making loud whining noise. Found shifter fault. Actuator making noise. Replaced from t/s. Good. Ran diagnostics, good. Ran a normal wash, good. Op Test Ok. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Willowick, OH 44095
Jason N
Job Details:
03/07/2023
"Cc unit not heating Customer stated unit will run but does not produce heat. Checked power in to unit, found L missing to unit from receptacle. Found open fuse in disconnect box feeding unit. Customer does not have another fuse. Advised customer to replace fuse."
We serviced a
MAYTAG WASHER
Model Mvw6230hw2
Near Middleburg Heights, OH 44130
Marie V
Job Details:
03/07/2023
"Cc that the unit is not washing after few min u it shows an error code of f8e1. Confirmed. Deleted error code. And found drain hose on the floor, stared a cycle and showed cust why unit was siphoning. Drain hose needs to be installed 39 inches from bottom of appliance. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402EPA02
Near Middleburg Heights, OH 44130
Marie V
Job Details:
03/07/2023
"Replaced ice maker, panel and main control. Op test okBrought cores for return"
We serviced a
WHIRLPOOL WASHER
Model wtw4816fw2
Near Cleveland, OH 44105
Marie V
Job Details:
03/07/2023
"Cc that the unit did not spin the rugs out, found off balance. Corrected issue. Rinsed out the rugs. Also replaced belt from T/S. Op test ok; used 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Willoughby, OH 44094
Joe O
Job Details:
03/07/2023
"Cc: flashing lid lock, not runningFound error codes f5e1(lid lock fault). Ran manual lock. Lid not locking. Needs latch. Replaced latch. Ran auto test and calibration. Op test ok ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Shaker Heights, OH 44122
Joe O
Job Details:
03/07/2023
"Recovered refrigerant, found drier restricted. Replaced drier. Put unit into 28 inch vac for 15 mins, recharged with 5.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near University Heights, OH 44118
Joe O
Job Details:
03/07/2023
Cc: drain pump running continuouslyFound drain pump running. Canceled. Customer stated the basement had flooded and they had a wet rug sitting in the washer. Advised unit likely thought it was an over flow condition and tried to drain the water. Found no stored error codes. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Aurora, OH 44202
Brian M
Job Details:
03/07/2023
Cc unit not draining Found wire break at pump Repaired wire Ran test cycle OP Test Ok Gave quote for harness replacement ; ordrng 1 W11590868 (Harness) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Cleveland, OH 44128
David R
Job Details:
03/07/2023
Replaced inner and out tub. Ran diagnostics and calibration. Good. All test ok. No leaks. Good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Lyndhurst, OH 44124
Joe O
Job Details:
03/07/2023
"Cc: f51 error, not spinningFound bearings excessively loud. Found no stored error codes. Unit is spinning. Needs bearing kit and rps sensor.Advised customer unit could also need control, control shows no longer available. Customer does not want to repair at this time ; ordrng 1 W10435302 (bearing) and 1 WPW10178988 (sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Lyndhurst, OH 44124
Joe O
Job Details:
03/07/2023
"Cc: error code, not running through cycleFound error code f7e1(tachometer wrong signal) f8e1(long fill). Ran auto test. Found valves are functioning. Unit not agitating or spinning. Unit humming. Replaced capacitor. Ran auto test. Op test ok; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Willowick, OH 44095
Jason N
Job Details:
03/07/2023
"Cc unit lid locked cannot open and did not complete cycleRan m/s for entitlement , under a yr. Customer stated they unplugged unit for awhile and lid unlocked itself. Plugged in unit, and ran diagnostics, found codes f7e1 for basket speed fault and f7e5 for shifter fault. Cleared faults and ran auto test cycle. During spin, gearcase making a whining noise. Checked under unit. Found water dripping from gearcase. Actuator and capacitor both corroded. Unit will need gearcase, actuator and capacitor replaced. ; ordrng 1 W11454741 (Gearcase) and 1 W10913953 (Actuator) and 1 W11158830 (Capacitor)"
We serviced a
GE WASHER
Model GFW850SPN0DG
Near Mentor, OH 44060
Jason N
Job Details:
03/07/2023
"Cc unit not dispensing detergent and standing water in dispense cups.Ran manual valves tests and dosing pump for detergent. All valves flushing properly, cups siphoning out. Dosing pump added detergent to fill. Found customer did not have the Smart Dispense turned on for detergent usage. Turned on Smart Dispense on low. Advised customer we can try replacing the dispenser for standing water issue. ; ordrng 1 WH42X29542 (Dispenser)"
We serviced a
GE REFRIGERATOR
Model GFD28GELBDS
Near Mentor, OH 44060
Jason N
Job Details:
03/07/2023
"Cc unit door alarm does not work Ensured door alarm was turned on. Left door open for several minutes. Door alarm display was blinking as acknowledging the door being open, but no chime was heard. Unit will need UI board replaced. ; ordrng 1 WR55X41025 (UI board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Cleveland, OH 44128
David R
Job Details:
03/07/2023
"Cc unit not cooling, FZ is ok but FF high temp. Took temps 45** in FF and 15* in FZ. Looked at the back of FZ, evap covered with frost, no air flow to travel through sections. Not defrosting. Tested and thermistor open and not hooked up correctly. Evap fan motor not working correctly. Went into diagnostics. Tested and heater did not come on. Order UI control, heater, fan, harness and thermistor.**have to steam all frost and evap. **2 count; ordrng 1 W11518204 (UI) and 1 W11559968 (Evap motor) and 1 W11650660 (Heater and harness) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB00
Near Strongsville, OH 44136
David R
Job Details:
03/07/2023
"Cc unit not cooling. SxS. Temps rising in both compartments. FZ reading 30* and FF reading 50* Found hardly any frost pattern on Evap. Compressor is loud humming and running extra hot. Short stub. Sealed system underneath ex 5 year warranty parts/labor. Ordering compressor and filter dryer, R134A; ordrng 1 WPW10466675 (Compressor) and 1 876765 (Tube kit) and 2 WPW10143759 (Drier)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAM02
Near Cleveland, OH 44134
Gabriel P
Job Details:
03/07/2023
"Found lid for filter out customer didnt know how to put back in also icemaker is working customer turn it off and led light is dem ; ordrng 1 WPW10515057 (Led), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
GE WASHER
Model GTW460ASJ5WW
Near Mentor, OH 44060
Jason N
Job Details:
03/07/2023
"Cc unit not spinning out properly and going off balance Ran spin test, found basket is not spinning at full rpm. Checked under unit, found belt and pulleys saturated with oil. Gearcase is leaking oil. Quoted customer gearcase replacement. Customer declined repair at this time, estimate only. ; ordrng 1 WH03X33729 (Gearcase) and 1 WH01X24697 (Belt)"
We serviced a
GE WASHER
Model GTWN4250D0WS
Near Lakewood, OH 44107
Angel
Job Details:
03/07/2023
"Cc. That clothes not washing properly, loud noise going in to spin. Verified cc since customer stated loud noise going in to spin, spun tub by hand and verified the noise. Removed front panel found rust from tub seal leak. Customer needs tub seal, tub bearing and gear case. Gave customer estimate, customer decided not to continue repair.; ordrng 1 WH38X10019 (Shaft and tube assembly) and 1 WH01X10302 (Belt) and 1 WH02X10265 (Ring) and 1 WH2X1198 (Tub bearing) and 1 WH02X10383 (Tub seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model med4500mw0
Near Cleveland, OH 44102
Angel
Job Details:
03/07/2023
"Cc dryer was not drying clothes, cc confirmed. Tested outlet outlet showed 120 v from l1 and l2 but not putting out 240 v when testing l1 l2. Instructed customer to contact an electrician."
We serviced a
GE DBL WALL OVEN
Model CTD90FP2N1S1
Near Willoughby Hills, OH 44094
Joe O
Job Details:
03/07/2023
Installed control. Tested. Advised customer to monitor. Op test ok
We serviced a
GE RANGE
Model JGB250DET2WW
Near Olmsted Falls, OH 44138
Gabriel P
Job Details:
03/06/2023
Replace sensor and preheat unit to 400 it pass opt test ok
We serviced a
WHIRLPOOL WALL OVEN
Model WOD52ES4MZ00
Near Kent, OH 44240
Brian M
Job Details:
03/06/2023
Installed control and ui Ui power cycling Installed old ui ran test bake No fan. Found fan Getting voltage Needs fan motor ; ordrng 1 W11347859 (Blower)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW3
Near Columbia Station, OH 44028
David R
Job Details:
03/06/2023
"Cc still had concerns with vibration, shaking. No error codes went through a drain/spin. All shaking/vibration is normal. Nothing out of the ordinary. All shocks test good, since shock absorbers and drum was just replaced. Advised to not overload, use the correct cycles and change spin speed if needed. Still advised anti vibration pads for customer to get and put on if needed. Unit is good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Grafton, OH 44044
David R
Job Details:
03/06/2023
"Cc unit not spinning. Error codes F7E6, F7E7. Found suspension rods are going bad, causing unit to not spin and go off balance. Grinding noise, found belt slipping on cam. Motor is under 10 year warranty. Ordering motor, suspensions, cam, belt. ; ordrng 1 W11130362 (Suspension) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11026785 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Wellington, OH 44090
David R
Job Details:
03/06/2023
"Cc unit leaking into garage. Found Water inlet assembly was not correctly on, causing water to leak when it was incoming and just drip down behind dishwasher. Corrected placement, made sure gasket is good. Tested while out from under cabinet. No leaks. Good. Op Test Ok."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Willowick, OH 44095
Jason N
Job Details:
03/06/2023
"Cc unit leaking from underneathPulled front panel off and ran quick wash test, found water is spraying out from underneath door when wash cycle starts. Ordering spray arm. ; ordrng 1 WPW10491331 (Spray arm)"
We serviced a
KITCHENAID WALL OVEN
Model KBMC140HSS04
Near Painesville, OH 44077
Corina H
Job Details:
03/06/2023
CC that the right side of the door screw fell off and cracked the frame. Confirmed. Found the wrong screw being used for the retainer clip. This caused the frame to get cracked. Will need a new frame and screw. Screw is nla. ; ordrng 1 WP8303556 (Door frame) and 1 4449040 (Screw)
We serviced a
SEARS WASHER
Model 11025852400
Near Painesville, OH 44077
Corina H
Job Details:
03/06/2023
Replaced the latch. Tested. Opt test ok.
We serviced a
GE DISHWASHER
Model GDT645SYN2FS
Near Madison, OH 44057
Dan
Job Details:
03/06/2023
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Elyria, OH 44035
Gabriel P
Job Details:
03/06/2023
Replace control opt test ok
We serviced a
GE REFRIGERATOR
Model PSB48YGXASV
Near Kirtland, OH 44094
Jason N
Job Details:
03/06/2023
"Cc unit dispenser leaking water, and ice maker only works sometimesConfirmed water leakage from water dispenser. Valve is not closing up properly to seal off water line. Inlet valve will need replaced. Ran manual ice maker harvest test. Found ice maker does index properly, but upon water fill, water is spraying out from fill tube connection and only a small amount ends up in the ice maker itself. Fill tube is cracked. Fill tube assembly is discontinued (WR02X11913). Unable to repair ice maker issue. ; ordrng 1 WR57X33326 (Inlet valve)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Lorain, OH 44055
Marie V
Job Details:
03/06/2023
Cc that the installer said that unit is missing leveling feet. Unit was off balance. Needed to be leveled. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Madison, OH 44057
Dan
Job Details:
03/06/2023
"Customer complaint that unit is not filling, ran diagnostics found f8e1(long/no fill) error code, found cold water valve turned off, turned on, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Mentor, OH 44060
Dan
Job Details:
03/06/2023
"Installed new pulley and belt, unit still squealing, unit needs new gearcase ; ordrng 1 W11449840 (Gearcase)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Solon, OH 44139
Brian M
Job Details:
03/06/2023
Cc no cool Found evap no frost pattern Suspect sealed system issue Compressor and evap ; ordrng 1 W10309988 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Rome, OH 44085
Jason N
Job Details:
03/06/2023
"Cc unit not starting cycle and leaking Ran diagnostics, found code 4-3 for motor not running. Unit filled with water, and started to drip from main wash pump. Unit will need pump/motor assembly replaced. ; ordrng 1 W11025157 (Pump/motor assembly)"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Chardon, OH 44024
Jason N
Job Details:
03/06/2023
"Cc unit banging when in spin cycle.Found unit is not mounted to pedestal underneath and is instead sitting in a piece of plywood on top of pedestal. Ran quick wash test with towel load, then switched to drain spin. Unit not stable, lot of movement in unit due to not being properly mounted. Advised customer they will need a new pedestal installed or have unit sitting on floor for stability reasons before any further diagnosis can be made."
We serviced a
AMANA COOKTOP ELE
Model AGR5330BAW3
Near Cleveland, OH 44109
Angel
Job Details:
03/06/2023
Replaced seal than ran a bake to 350* to test and make sure the seal would not get damaged and everything looked good opt test good.
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near Lorain, OH 44053
Marie V
Job Details:
03/06/2023
Replaced control panel. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Painesville, OH 44077
Joe O
Job Details:
03/06/2023
"Cc: screeching noise, burning rubber smellCustomer stated unit screeching extremely loud. Stated they heard it on the 2nd story of home(from the basement). Customer stated there was a very faint burning smell when they came to inspect the unit for the screeching. Found error code f0e7(load detected during clean washer cycle). Unit used stator rotor design so no possibility for belt slipping. Ran diagnostics test cycle, no abnormal noises. Ran quick wash. Ran drain and spin with towels. No abnormal noises, no burning smells. Called whirlpool tech line, spoke with Chris. Chris documented stated no need to reach out to safety at this time due to safety will be able to see the notes."
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Solon, OH 44139
Brian M
Job Details:
03/06/2023
Replaced hinge and ui Ran auto test OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Eastlake, OH 44095
Dan
Job Details:
03/06/2023
"Customer complaint that unit just stays on wash cycle, ran diagnostics no error codes found, started test cycle, unit filled and began washing, unit drained, heater is working, unit completed test cycle, unit is operating as designed , advised customer that typical dishwasher run time is between 2-3 hour"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DWH4
Near Cleveland Heights, OH 44106
Angel
Job Details:
03/06/2023
"Cc. Top rack tabs on adjuster broke, bottom rack wheels fell off. Confirmed cc, customer will need both adjusters for top rack, and all four wheel assembles for bottom rack. Gave customer an estimate, ordrng 2 WPW10546503 (Adjuster)s and 4 WPW10195417 (Adjuster)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA RANGE
Model AER6303MFB5
Near Chagrin Falls, OH 44022
Jason N
Job Details:
03/06/2023
"Cc unit not oven not heating Checked for power to unit, good at 248v. Terminal block connections tight. Ran bake test to 300 degrees. Unit started to preheat then main control reset itself. Replaced main control using customer supplied pre Id part. Reran bake test to 300 degrees. Good preheat and cycle. Op test good."
We serviced a
MAYTAG DRYER
Model MED6230HC3
Near North Ridgeville, OH 44039
Marie V
Job Details:
03/06/2023
"Cc that clothes are not getting dry. Ran diag, no error codes. Verify sensor inside drum. Working as designed. Also verify vent outside. Is good, but founf vent coming oit of unit pinched. Showed cust, unit will need rigid metal or flexible metal. Foil vent are fire hazards. If using sensor cycles cant have mixed clothes and explain why, also vent pinched does not helps . Recommended using time dry if is a mix load. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Brook Park, OH 44142
Marie V
Job Details:
03/06/2023
Cc that the ice maker is loud when cycling. Replaced ice maker. Op test ok
We serviced a
WHIRLPOOL RANGE
Model SF368LEPS
Near Willoughby, OH 44094
Dan
Job Details:
03/06/2023
"Customer complaint that door fell apart and of a gas smell when in use, screw fell out of door, reinstalled, started bake for 350 degrees, burner lit, no unusual gas smell, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Willoughby, OH 44094
Corina H
Job Details:
03/06/2023
"CC that its not dispensing ice. Confirmed, found the auger motor frozen. Warmed the auger motor up. Started dispensing ice. Advised cust to monitor the auger motor. ; ordrng 1 W10822606 (Auger motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near Chesterland, OH 44026
Corina H
Job Details:
03/06/2023
Replaced the gasket. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Chesterland, OH 44026
Corina H
Job Details:
03/06/2023
"CC that there is water leaking when is on a rinse cycle, the buttons are peeling off, and the top of the basket is still dirty after a clean cycle. The protective film is still on the ui, advised cust the clean washer only fills to the top of the basket. The tub ring does not get cleaned. Started a quick cycle, normal for steam on the front or back of the unit due to using hot water. Opt test ok."
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS20
Near Painesville, OH 44077
Dan
Job Details:
03/06/2023
"Customer complaint that sound is not working, sounds is working, turned volume up, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Brook Park, OH 44142
Marie V
Job Details:
03/06/2023
"Cc that the unit will not work. Confirmed. Found loose connection at the pump. Corrected issue. Stared unit. Heard a noise came from cam , replaced from t/s. Op test ok; used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, OH 44120
Jason N
Job Details:
03/06/2023
"Cc unit door switch broke, control panel not workingVerified ff section door switch level broke off. Replaced door switch using misc. truck stock part. Unit lights and control panel illumination restored. Op test good.; used 1 W11123941 (Switch) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Highland Heights, OH 44143
Jason N
Job Details:
03/06/2023
Cc unit need door panel replaced due to damage and upper spray arm replacedInstalled upper spray arm to manifold and install to upper rack using customer supplied parts.Replaced front door panel using customer supplied part. Customer satisfied with appearance. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Cleveland, OH 44113
Angel
Job Details:
03/06/2023
Cc that dispenser is dripping whenever he uses it. Verified and it did drip a little but the flow of water is real slow verified to make sure the water line valve was opened all the way and it was so I removed filter installed the bypass and dispenser had great flow of water recommended customer to replace filter and to buy the oem part not the generic and if he still has issues to give us a call because we wont know until he replaces the filter.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Avon Lake, OH 44012
Angel
Job Details:
03/06/2023
"Replaced gearcase, drive motor, and shield also replaced hub it was pretty bad ran a test cycle opt test good.; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM07
Near Geneva, OH 44041
Dan
Job Details:
03/06/2023
"Installed new ice maker , unable to test cause the fridge is not connected to water, took wrong ice maker with me to return"
We serviced a
MAYTAG WASHER
Model Mvw6200kw2
Near Cleveland, OH 44135
Marie V
Job Details:
03/06/2023
Cc that the unit was not draining and it started filling up when it was in rinse and spin. Ran diag found error code f0e5 off balance load. Tilted unit and verify harness wire. Pass. Asked cust for a load of clothes. Stared a rinse and spin. Unit is working properly. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Aurora, OH 44202
Brian M
Job Details:
03/06/2023
Cc unit says door Found unit to run then stop and say pause open and close and it runs Light turns off when door is closed Checked continuity of door switches Found switches functioning properly Replaced control ui and fuse still same issue Door looks flush Called whirlpool Advised to replace door via service bulletin; ordrng 1 W11600214 (Door) and 1 W11110513 (glass-door) and 1 WPW10128850 (arm)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lorain, OH 44055
Gabriel P
Job Details:
03/06/2023
Found valve making noise replace sur plus W11210463 opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near North Ridgeville, OH 44039
David R
Job Details:
03/06/2023
Replaced Right door gasket. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Mentor, OH 44060
Joe O
Job Details:
03/06/2023
Installed water valve. Tested. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS
Near Streetsboro, OH 44241
Brian M
Job Details:
03/06/2023
Installed listed parts Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Lorain, OH 44052
Gabriel P
Job Details:
03/06/2023
Replace hinge opt test ok
We serviced a
GE DISHWASHER
Model GDT695SGJ2WW
Near North Ridgeville, OH 44039
David R
Job Details:
03/06/2023
"Cc unit not turning on. Display blank. Unit is getting 120vAC. Went through tech sheet. Shorted main control, shorted UI as well. Advised to replace harness, wires could have shorted as well ; ordrng 1 WD21X24901 (Main control) and 1 WD21X21664 (Door harness) and 1 WD21X31902 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"