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Chad P.
WMH53520AW1 MICROWAVE WHIRLPOOL Installed door and harness assy. Op test ok. ; Job Cmpltd,
Jeff M.
WGD5000DW3 WHIRLPOOL DRYER Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
LFBD2409LW0B FRIGIDAIRE DISHWASHER Installed new part unit op tested good ; Job Cmpltd
Jeff M.
WRX988SIBM WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd
Robert A.
WHIRLPOOL DISHWASHER WDT750SAHZ Found frame bent, needs tubOfr 2500001722; ordrng 1 W10681492 (TUB), schd for Mon
Jeff M.
WDT920SADH2 WHIRLPOOL DISHWASHER Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
PAV2300AWW MAYTAG WASHER Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
FRU17G4JW21 FRIGIDAIRE REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
KSRP22FSWH00 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,
Robert A.
WHIRLPOOL BUILT IN OVEN WOS51EC0AB04 Installed diflector, op test ok; Job Cmpltd, saved tckt [SdLink\296787d.png],
Gail V.
WHIRLPOOL WASH/DRY COMBO WGT4027EW1 Found adj tight, large gap between adj and shield, needs both; ordrng 1 SHIELD and 1 W10881748 (ADJ), schdld next appmnt for 10/2 MON !,
Gail V.
KITCHENAID REFRIGERATOR KSC23C8EYY02 Ff35,frz -3, no ice in bin, found i/m missing n, ohmed harness, found n broken, brown cracked, green broken, repaired harness at bottom of door, op test okTalked w/tl jr; Job Cmpltd,
Corina B.
NED7200TW AMANA DRYER CC that the unit turns on but does not turn. Removed front panel. Found the belt is broken. Will need a new belt. Advised cust to replace the foil vent with a semi rigid or rigid vent. Called GS to order part. ; ordrng 1 WPW10205415 (belt), schdld next appmnt for 10/2 MON
Corina B.
MGDX655DW2 MAYTAG LAUNDRY CENTER CC that there is something in the blower housing. Turned on the unit and there is a rattle in the blower wheel. Removed the back panel. Found pencils in the blower housing. Removed the pencils. Optest ok. ; Job Cmpltd
Paul H.
KMHC319ESS3 KITCHENAID MICROWAVE Still have random parts of display cutting out, spoke with GS, I am ordering main board and harness; ordrng 1 W10508745 (harns-wire) and 1 W10832879 (CNTRL-ELEC),
Paul H.
KSDB900ESS0 KITCHENAID RANGE Replaced blower, ran diagnostic test, got a readout of blower speed this time, good, preheated to 350F, reached temp without issue
Robert A.
WHIRLPOOL diswasher WDF520PADM7 Removed front panel, ran unit, no signs of a leak in door insulation, watched unit run for 25-30 min, no leak, unable to duplicate, op test ok; Job Cmpltd,
Dan H.
WRF989SDAM00 WHIRLPOOL REFRIGERATOR Installed new controls and adapter, op test good ; Job Cmpltd
Paul H.
MFT2976AEM03 MAYTAG REFRIGERATOR Replaced both drawer tracks and FC gasket, has a good seal now, op test ok.; Job Cmpltd,
Paul H.
FGHC2331PFAA FRIGIDAIRE REFRIGERATOR Replaced board and defrost thermostat, op test ok.; Job Cmpltd,
Paul H.
MVWX655DW1 MAYTAG WASHER Ran diagnostics, f0e5 off balance load, cleared and auto tested, proceeded fine, op test ok.; Job Cmpltd,
Paul H.
MVWB765FW0 MAYTAG WASHER Replaced clutch assembly, ran test 51, op test ok.; Job Cmpltd
Paul H.
MED3500FW0 MAYTAG DRYER Ran diagnostics, f4e3 restricted airflow, cleared and tested, op test ok. May have been an installation issue in customers house.; Job Cmpltd
Jeff M.
WDT720PADM2 WHIRLPOOL DISHWASHER Installed new part unit op tested failed i oredered the incorrect parts main control has the indicator lights not the ui ; ordrng 1 W10854231 (CONTROL),
Paul H.
KMHC319ESS3 KITCHENAID MICROWAVE Still have random parts of display cutting out, spoke with GS, I am ordering main board and harness; ordrng 1 W10508745 (harns-wire) and 1 W10832879 (CNTRL-ELEC)
Dan H.
WDRR2500K3WW GE WASHER Customer complaint that unit is making loud noises during agitate, started normal wash cycle, unit filled, and advanced to agitate, confirmed noise, noise is in transmission, unit needa new transmission, customer does not want repair;
Chad P.
WRS970CIDH00 WHIRLPOOL REFRIGERATOR This unit was previously deemed non repairable. Serial was wrong. Spoke with office and corrected serial number. ; Job Cmpltd,
Chad P.
WED4815EW WHIRLPOOL DRYER Unable to find any faults. Unit has previous history of not heating complaint how ever this is the third time it has been sucessfully tested. Please do not dispatch unless unit is in a home. ; Job Cmpltd
Chad P.
MDB8979SFZ2 MAYTAG DISHWASHER Found railes for upper basket damaged. Needs both rails replaced. ; ordrng 1 W11048934 (RAIL) and 1 W11048936 (RAIL), schdld next appmnt for 9/29 FRI !, saved tckt [SdLink\298017a.pn
Chad P.
MVWB835DW2 MAYTAG WASHER Found unit was installed in s flood tray. White plastic can be seen on the black rotor. Nothing wrong with unit. Okay to sell. ; Job Cmpltd,
Benjamin B.
KUDE70FXSS5 KITCHENAID DISHWASHER Replaced controls and repaired vent op test ok.
Chad P.
WRF993FIFM00 WHIRLPOOL REFRIGERATOR Found door was ripped off. Inner liner to door damaged. Needs door replaced. ; ordrng 1 W12870964 (DOOR, SS
Benjamin B.
WEG730H0DS0 WHIRLPOOL RANGE F8e0 Installed fan op test ok panel ordered is damaged need to reorder Stove is working panel just needs relaxed cause corina scratched it ; ordrng 1 W10728508 (panl-cntrl), schdld next appmnt for 10/2 MON
Corina B.
WDF520PADW7 WHIRLPOOL DISHWASHER CC that the unit does drain all of the water. Drained the water from the tub. The Ohmed out the drain pump 37.6 ohms. Checked the voltage to the drain pump 120v. Will need a new drain pump and clips. Has a black drain hose for the drain Advised the cust to replace the drain hose., because these can clogged with food and its not the original hose. Advised cust to contact whirlpool to get a drain hose extension, for a long run. Called GS to order parts. ; ordrng 1 W10876537 (pump-drain) and 2 WPW10503549 (retainer)s, schdld next appmnt for 10/2 MON
Chad P.
KSC24C8EYY02 KITCHENAID REFRIGERATOR Installed water filter. Cust refused to pay service call fee. Said the office can call him reguarding the five seconds it took to install it.
Corina B.
GX5FHDXVB03 WHIRLPOOL REFRIGERATOR CC that the unit is not staying cold. FZ 37 ff 51. Removed the evap cover. Front of evap cover is covered in frost. Forced a defrost mode. .87 amps on the heater less then 1 ohm on the bi metal. Replaced the jazz board from t/s, programmed the jazz board. Brought core back for return. Advised cust to leave the unit off for 24hrs to defrost the evap. Optest ok.; used 1 WPW10503278 (CTRL BOARD) Job Cmpltd
Chad P.
WRX988SIBM03 WHIRLPOOL REFRIGERATOR Found evap thermistor out of range. Frost built up into fan. Needs harness assy replaced. Cust requests c.p. Back for service. If there is a cancelation next thursday please contact cust to have tech out. ; ordrng 1 W11087438 (EVAP FAN HARNESS W/ THERMISTOR)
Chad P.
WED5800BW0 WHIRLPOOL DRYER Removed access plate and ran timed dry. Slight vibration from heater mount. Tightened screw. Noise reduced. Unit is heating and cycling correctly. Venting has been cleaned. Sensor checks good. No failures detectedAdjusted dryness level setting and and advised on how to do so. Cust to use as normal. If issues return please contact us back for service.
Chad P.
WTW5000DW1 WHIRLPOOL WASHER Found latch assy failed. Replaced. Op test ok. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
Corina B.
CFE28TSHFSS GE REFRIGERATOR Replaced the parts listed. Optest ok. ; Job Cmpltd
Chad P.
ADB1400AGS1 AMANA DISHWASHER Cc complaint that unit will run for about 20-30 min and then she thinks the start resume key starts flashing. If you press start the unit goes back to working. Ran service test mode. No stored faults. Unit did not complete service test mode. Power dropped when heater came on. Found connections loose in junction box. Tightened connections in junction box and ran service test mode again. Completed with no faults. Ran normal wash. Op test ok. ; Job Cmpltd
Chad P.
FFTR1821QB1 KITCHENAID REFRIGERATOR Plugged in unit and remoed access panel and inspected unit. No residue found. Pushed unit back and took off grill. No residue. Unable to duplicate. Advised to let unit run. If residue returns please contact us back for service.
Jeff M.
WRX988SIBM01 WHIRLPOOL REFRIGERATOR The units ice makeer has a e2 code Icemaker is internally jammed needs a new icemaker; ordrng 1 WPW10764668 (ICE MAKER),
Jeff M.
WFW95HEDW0 WHIRLPOOL WASHER Technical Service Pointer #: W10913408 the unit is not spining. I ran 6 bath towels and the unit did not spin correctly. The unit needs a new control ; ordrng 1 W11032117 (CONTROL)
Jeff M.
JB250DF1WW GE RANGE The inner glass is broken ; ordrng 1 WB56T10105 (window,assy)
Dan H.
CRSS262QW5 CROSLEY
Dan H.
MVWC416FW0 MAYTAG WASHER Installed new control, op test no good, found motor windings open, unit needs new motor and capacitor; ordrng 1 W10832724 (drive motor) and 1 WPW10625046 (run capacitor), schdld next appmnt for 10/2 MON
Jeff M.
MEW7530AW MAYTAG WALL OVEN I found the inline fuse is blown i jumped the fuse unit turned on. Needs a fuse ; ordrng 1 WP4451042 (FUSE),
Jeff M.
MVWC565FW0 MAYTAG WASHER The units cam is stripped out also found the front suspension weak it needs a suspension kit and a cam kit; ordrng 1 W10721967 (cam) and 1 W10748956 (SPRINGS),
Jeff M.
FPHC2398LF5 FRIGIDAIRE REFRIGERATOR The drain was frozen I clean the drain unit tested good customers also having an issue with the dispenser I was unable to duplicate the issue; Cllctd $149.40 Check # 1833, Job Cmpltd, saved tckt [SdLink
Jeff M.
WRS342FIAW00 WHIRLPOOL REFRIGERATOR The was not dispensing ice I found the ice dispenser frozen I remove the ice dispenser bin cleaned all the ice out unit tested good; Job Cmpltd
Jeff M.
KUDS30FXWH9 KITCHENAID DISHWASHER The units ajusters where broken I replace the adjusters for truck stock also removal of debris from the motor unit tested good; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock, Cllctd $310.57 CC Ref # 838126158, Job Cmpltd,
Dan H.
WRF535SWHZ00 WHIRLPOOL REFRIGERATOR Customer complaint of frost build up in freezer section, found freezer section door gasket not sealing at top, used heat to expand gasket and petroleum jelly to help gasket stick and seal, op test good ; Job Cmpltd
Jeff M.
TFX25CRYDWW GE REFRIGERATOR I found that the drain was frozen I steam the drain out unit test good; Job Cmpltd,
Dan H.
WED9290FW0 WHIRLPOOL DRYER Installed fitting and hose, op test good ; Job Cmpltd
Jeff M.
MDB4949SDZ0 MAYTAG DISHWASHER The units top spray arm was detached from the units I put it back in place unit tested good; Job Cmpltd,
Dan H.
MSC21C6MFZ00 MAYTAG REFRIGERATOR Installed new fresh food section door, op test good ; Job Cmpltd
Paul H.
KSSC42FTS20 KITCHENAID REFRIGERATOR Installed drain tube, cleared old one, and removed moisture from inside, op test ok.
Benjamin B.
JT912SOK4SS GE WALL OVEN Installed control op test ok
Benjamin B.
KFFS20EYMS00 KITCHENAID REFRIGERATOR Bail arm off repaired op test ok ; Job Cmpltd
Paul H.
MDB8959SFZ4 MAYTAG DISHWASHER Replaced user interface, invoked diagnostics cycle, op test ok, explained that this will prompt a calibration and the next cycle will take longer.; Job Cmpltd,
Benjamin B.
WRS322FDAM04 WHIRLPOOL REFRIGERATOR Found frost again sealed cabinet to liner. Cust to let us no ; Job Cmpltd
Benjamin B.
WDT780SAEM2 WHIRLPOOL DISHWASHER Installed all parts op test ok; Job Cmpltd
Paul H.
KRSC503ESS00 KITCHENAID REFRIGERATOR Placed unit in test 4 to drive three way valve to home position, evacuated system, replaced drier, had to use two from t/s to get it right, pressure tested, pulled system into a 30" vacuum for fifteen minutes, held, charged with 5.5 oz of R-134A, pressure good, sealed system.; used 2 WPW10143759 (DRIER) from stock, Job Cmpltd
Corina B.
WRT311FZDW00 WHIRLPOOL REFRIGERATOR CC that there is water leaking into the ff from the fz. Found frost in the fz. Will need a new fan blade and the housing for the tower. Called GS to order part. ; ordrng 1 W10916494 (SERVICE KIT), schdld next appmnt for 10/2 MON
Paul H.
KUDK03FTSS0 KITCHENAID DISHWASHER Cleaned chopper and filter, reassembled, op test ok.;
Corina B.
WRF757SDEE00 WHIRLPOOL REFRIGERATOR The part is broken. Will need to reorder. ; ordrng 1 W10836964 (pan-drip), schdld next appmnt for 9/29 FRI
Paul H.
WRX988SIBM03 WHIRLPOOL REFRIGERATOR Cleared all ice buildup, replacec harness/fan/thermistor, should correct issue. Advised customer to give 24 hrs for temps to normalize.; Job Cmpltd,
Corina B.
CVEX4100B20 JENN-AIR COOK TOP Replaced the parts listed. The back of the grill is heating the front of the grill is not. Checked the power going into the terminal block to the front of the grill 120v. Checked at the switch 240v. Will need a new infinite switch called GS to order part. Rs per cust req; ordrng 1 WPW10391800 (switch-inf), schdld next appmnt for 10/4 WED
Corina B.
ETW4400WQ1 ESTATE WASHER Replaced the valve. Optest ok
Paul H.
NED4655EW1 AMANA DRYER No heat, found high limit open, replaced from t/s and tested, op test ok, advised customer that venting needs cleaned out, recommend it be cleaned twice a year; used 1 279816 (CUTOFF) from stock, Job Cmpltd,
Corina B.
WRF767SDEM01 WHIRLPOOL REFRIGERATOR Replaced the harness. Optest ok. ; Job Cmpltd
Paul H.
WDT780SAEM1 WHIRLPOOL DISHWASHER Stated it fills and that is about it, ran diagnostics, wash motor cuts in and out, ran a drain, not draining, checked power to drain pump, not there, needs main control; ordrng 1 W10854221 (cntrl-elec),
Corina B.
WRT518SZFM00 WHIRLPOOL REFRIGERATOR CC that there is a rattling coming from the unit. Unit was in a defrost. Ran diag. The The rattling they hear is from the condenser fan. Advised cust the noise is normal. Running as design. Optest ok. ; Job Cmpltd
Corina B.
KUDS30FXBL5 KITCHENAID DISHWASHER Replaced the pump and motor. Optest ok. ; Job Cmpltd
Paul H.
WFW75HEFW0 WHIRLPOOL WASHER Customer could not find part, will have to reschedule, office please call Monday to find out if part was found.;
Corina B.
JDS1450DP0 JENN-AIR RANGE CC fault code f8e0 cooling fan Cooling Fan Speed Too Low. Replaced the blower fan.heated oven to 350*, fault code f8e0. Called t/l JK file # 7720122868. Had me change to black and red wire on the harness. Heated oven to 350*. Optest ok. ; Job Cmpltd
Dan H.
NED4655EW1 WHIRLPOOL DRYER Customer complaint that unit is not heating, confirmed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, found thermal cut off open, unit needs new cut off kit, installed new cut off kit, op test good ; used 1 279816 (CUTOFF) from stock, Job Cmpltd
Dan H.
KRFF507ESS01 KITCHENAID REFRIGERATOR Customer complaint of temp concerns, fresh food section temperature at 45 degrees, freezer section temperature at 9 degrees, cystomer stated unit had just been turned back on a few hours ago, evaporator fans are running, compressor and condenser fan are running, good frost pattren on evaporators, unit is operating as designed ; Job Cmpltd
Dan H.
MVWC555DW0 WHIRLPOOL WASHER Customer complaint that unit is not spinning water out of clothes, ran diagnostics found f7e1(basket speed fault) error code, ran tachometer test, optical sensor is not registering basket speed, unit needs new shifter, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock, Job Cmpltd
Dan H.
NTW4516FW1 AMANA WASHER Installed new control, op test good ; Job Cmpltd
Dan H.
WTW7000DW1 WHIRLPOOL WASHER Customer complaint that unit is leaking water, started normal wash cycle, Unit filled and advanced to wash cycle, no leaks found, cancelled cycle, no leaks in drain pump or hose, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
Dan H.
WDP370PAHB0 WHIRLPOOL DISHWASHER Customer complaint that unit is not drying dishes, customer just ran unit, dishes are dry, ran test cycle, no error codes found, heater is working, unit is operating as designed ; Job Cmpltd
Dan H.
KDFE204EBL1 KITCHENAID DISHWASHER Installed new sump assembly, op test good ; Job Cmpltd
Dan H.
WTW4816FW1 WHIRLPOOL WASHER Customer complaint that unit is not advancing to wash cycle, ran diagnostics found f5e2(lid lock fault) error code, lid is not locking, found lock switch solenoid open, unit needs new lid lock, installed new lid lock, op test good, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 W10838613 (LATCH) from stock, Job Cmpltd
Robert A.
WHIRLPOOL DISHWASHER WDT920SADM2 ran diognastic cycle, diverter not finding position, wash motor recieving power, not running, needs sump asmCust to contact wp; ordrng 1 WPW10671942 (SUMP 237.27), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Robert A.
WHIRLPOOL REFRIGERATOR WRB322DMBM00 Installed door and name plate, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Found i/m stuck in 6oclock possition, replaced, cycled, op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd,
Robert A.
GE B/IN REFRIGERATOR ZISS360DXBS Found ice stuck in shoot, causing door not to seal, ice melting causing leak, cleared, op test ok; , Job Cmpltd
Robert A.
KITCHENAID REFRIGERATOR KRFC704FBS00 Cc frz door non closing correctly, reset closures, tightened handle, op test ok; Job Cmpltd,
Robert A.
GE DISHWASHER GLDT690TBB00 Found striker stuck in latch, pulled out of place,removed from latch, reinstalled in place, ran unit, op test ok; Cllctd $202.77 CC Ref # 838122862, Job Cmpltd,
Robert A.
WHIRLPOOL DISHWASHER WDT920SADM2 ran diognastic cycle, diverter not finding position, wash motor recieving power, not running, needs sump asmCust to contact wp; ordrng 1 WPW10671942 (SUMP 237.27), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,job compltd
Jeff M.
MDBTT79AWB WHIRLPOOL DISHWASHER he unit is leaking i found a crack in the tubs plastics. The tub is not listed in the breakdown diagrams the part is not replaceable
Jeff M.
GB2FHDXWB WHIRLPOOL REFRIGERATOR The units drain was frozen rice steamed out the drain installed the kit from truck stock unit tested good; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
Paul H.
KSRG25FVMS05 WHIRLPOOL REFRIGERATOR Unit is trying to start unsuccessfully, checked windings, good, attempted to start with breakout box while watching amp draw, did not start and held at 12.5 amps, compressor has a locked rotor, ran inquiry, parts covered under entitlement, not labor, leaving ticket open, do not order parts until we hear from customer; ordrng 1 W10233961 (compressor) and 1 WPW10143759 (drier-uv),
Paul H.
MVWB835DW1 MAYTAG WASHER Squeaking sound and not getting clothes clean is the CC, started a normal cycle and observed, heard faint squeak, appears to be slider assembly, checked diagnostics, f0e5 off balance load was the only code srored, ordering a slider; ordrng 1 W10734521 (slider), schdld next appmnt for 9/28 THU
Paul H.
AGS761L AMANA RANGE CC everything on back splash stopped working (clock, bake, etc), this lasted about 3-4 days, then everything came back, tested bake by preheating, tested broil, tested oven light, rotary temp selector, timer, cook time, stop time, and clock, all functioning correctly at this time, did not test self clean, op test ok. Now just for future reference, I looked up the board, part # 0309440, is discontinued, if issue returns we will not be able to correct; Job Cmpltd,
Paul H.
KRFC704FSSOO KITCHENAID REFRIGERATOR Replaced main control and RC evap cover, cleared a defrost drain clog as well, op test ok.; Job Cmpltd
Paul H.
Model and serial number have worn off, verified pop, 10/23/2016, however no way to enter UIS info, spoke with AB, customer will have to get Whirlpool to dispatch us to be covered,
Benjamin B.
WRX735SDBM04 WHIRLPOOL REFRIGERATOR Installed compressor and drier charged with 4.5oz op test ok used 3 driers from stock had resrictions; used 3 WPW10143759 (DRIER)
Benjamin B.
MBF2258FEZ01 MAYTAG REFRIGERATOR Installed right rail op test ok.; Job Cmpltd
Corina B.
ABB1924BRB00 AMANA REFRIGERATOR CC that when the im is on the water vavle is leaking. Found the water line to the im was not pushed into the water valve all the way. Leveled the unit. Advised the cust to replace the saddle valve with an inline valve. Optest ok. ; Job Cmpltd
Corina B.
MFI2568AEW WHIRLPOOL REFRIGERATOR Recovered refrigerant, replaced compressor and drier, pulled 28"vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd
Dan H.
EIFLS60LT1 ELECTROLUX WASHER/DRYER Customer complaint of loud noise during spin cycle, started spin cycle, No unusual noises heard, unit is operating as designed, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube
Dan H.
WRF532SMBW01 WHIRLPOOL REFRIGERATOR Customer complaint of loud creaking noise, found water line tapping against back of cabinet, corrected waterline, no noise heard now, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line; Job Cmpltd,
Dan H.
MVWB835DW1 MAYTAG WASHER Installed new valve, op test good ; Job Cmpltd
Brian B.
WHIRLPOOL RANGE 216-612-5569 Installed brackets. Optest ok.; Job Cmpltd,
Brian B.
MAYTAG WASHER MVWB755DW0 CC of squeel noise.. leveled machine. Ran test cycle twice. All sounds are normal. Advised customer. Optest ok.; Job
Brian B.
MAYTAG REFRIGERATOR MBF1958FEZ01 Replaced door that was scratched. Optest ok.; Job Cmpltd, O-emld tckt [SdLink
Robert A.
WHIRLPOOL WASHER KAWE577BWH1 Installed parts, ran rinse cycle, no leak, op test ok; Job Cmpltd,
Robert A.
KITCHENAID REFRIGERATOR KRMF706ESS01 Installed disp switch, tested, good, op test ok; Job Cmpltd, saved tckt [SdLink
Robert A.
AMANA WASHER NTW4516FW1 Cc baket loose, checked , normal, cc water in unit, checked sound is from liquid in bal ring, normal, Ran diognastics, no codes, ran recal cycle, good, op test ok; Job Cmpltd, saved tckt [SdLink\297601a.png],
Robert A.
WHIRLPOOL REFRIGERATOR MFX2876DRM02 Ff 55, frz 0, found ff evap frozen, ran diognastics, evap thermistor out of range, needs thermistor/ harnessCust to contact wp; ordrng 1 W11087438 (MOTOR-EVAP/HARNESS79.67), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job comlptd
Jeff M.
GEQ8811KQ0 WHIRLPOOL DRYER 9/21/17 14:53: JM there 9/21 THU, 14:30 to 14:52, The unit is not heating i found the t fuse open are use the thermal fuse on my previous job the part needs to be ordered.; ordrng 1 WP3392519 (T FUSE), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 9/28 THU
Jeff M.
MEDX6STBW WHIRLPOOL DRYER The unit was not rotating I found the thermal fuse in the back blown replaced with truck stock unit tested good; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
Jeff M.
KDTE254ESS1 kitchenaid dishwasher The unit has a lot of bare wires showing the customer has a mouse problem they chewed up half the wiring harness underneath machine needs new wiring harness unfortunately unable to determine beyond the wiring harness what is wrong ; ordrng 1 W10752242 (WIRE HARNESS)
Jeff M.
BR22VL AMANA REFRIGERATOR The units ice maker is not working the ice maker is getting 120vac. It did cycle when I manually tested the icemaker. Needs a new icemaker estimate only
Jeff M.
PFSS6PKWBSS GE REFRIGERATOR he unit is not keeping temp in the fridge I found the evaporator was completely covered in frost fan not spinning unit needs new evaporator cover it comes with the fan in insulation and new plastic cover peace.; ordrng 1 WR13X10573 (asm cover evap.), schdld next appmnt for 9/28 THU
Benjamin B.
WTW4816FW1 WHIRLPOOL WASHER Returning later ; schdld next appmnt for 9/21 THU
Corina B.
WDT720PADM2 WHIRLPOOL DISHWASHER CC that the unit is not draining. Drained dw. Drain pump is humming. Will need a new drain pump and control. Called GS to order part. ; ordrng 1 W10854231 (cntrl-elec) and 1 W10876537 (pump-drain), schdld next appmnt for 9/28 THU
Corina B.
WEG730H0DS0 WHIRLPOOL RANGE Parts are not here.
Corina B.
WED4815EW1 WHIRLPOOL DRYER Replaced the motor. Optest ok. ; Job Cmpltd
Dan H.
WFG361LVD1 WHIRLPOOL RANGE Customer complaint that clean cycle is not working, confirmed, started bake cycle, bake burner did not light, unit started flashing f5e1 error code, unit needs new control per tech sheet test for error code shown; ordrng 1 WPW10424330 (cntrl-elec), schdld next appmnt for 9/29 FR
Dan H.
WRS325FDAM04 WHIRLPOOL REFRIGERATOR Customer complaint that interior kights are flickering, confirmed, unit needs new led light modules; ordrng 2 WPW10515057 (light)s and 1 WPW10515058 (light), schdld next appmnt for 9/28 THU
Benjamin B.
WTW5500XWO WHIRLPOOL WASHER Ran unit on norml cycle latch not locking need to replace ; 1 W10404050 (LATCH)
Dan H.
WRF736SDAM10 WHIRLPOOL REFRIGERATOR Installed new user interface, op test good ; Job Cmpltd
Dan H.
GB2FHDXWB04 WHIRLPOOL REFRIGERATOR , Customer complaint of ice build up on freezer section floor, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; used 1 W10619951 (TUBE-DRAIN)
Paul H.
LGR7648PQ0 WHIRLPOOL DRYER CC unit heats for 15-20 minutes, then stops, started a timed dry on high heat, waited and observed, watched for over thirty minutes, unit continued to cycle heat on and off appropriately, advised customer that if dry times are still long to try removing venting long enough to do a test load of towels, that should prove if issue is dryer or venting, op test ok.; Job Cmpltd
Paul H.
GTS22WCPBRCC GE REFRIGERATOR Replaced fan housing and foam, reassembled, nice and quiet, op test ok.; Job Cmpltd
Paul H.
KUDS40CVSS0 WHIRLPOOL WASHER , Replaced main control, ran a test cycle, dispenser door opened, op test ok.; Job Cmpltd
Paul H.
RTW4516FW1 ROPER WASHER Unit was in a paused state when I arrived, pressed start and it began to run, canceled and entered diagnostics, no errors, ran an auto test, op test ok.; Job Cmpltd
Jeff M.
WED7800XW0 WHIRLPOOL DRYER 9/21/17 14:21: JM there 9/21 THU, 14:10 to 14:21, The units door seal was coming off or use and high temp glue. Unit op tested good
Jeff M.
AFI2539ERM02 AMANA REFRIGERATOR The ice bin frozen in place after I remove the ice bin the unit tested good; Job Cmpltd
Jeff M.
AGG222VDW1 AMANA RANGE Installed new part unit op tested good ; Job Cmpltd
Jeff M.
WDTA50SAHZ0 WHIRLPOOL DISHWASHER Installed new part unit op tested good ; Job Cmpltd
Benjamin B.
CAW9244DW CROSLEY WASHER Found washer stuck on rinse instructed cust om how ro clear comtrol op test ok; , Job Cmpltd
Benjamin B.
WRT519SZDW02 WHIRLPOOL REFRIGERATOR Installed control op test ok ; Job Cmpltd
Benjamin B.
WRF560SEYM04 WHIRLPOOL REFRIGERATOR Found unit completely frosted up. Thermistor corroaded replaced same op test ok.; used 1 W10383615 (FLAT RATE), and 1 W10902214 (THERMISTOR) from stock
Corina B.
MDB8959SFZ4 WHIRLPOOL DISHWASHER CC that the unit is making a humming noise. Cust installed the rails. Cust has a video of the sound. Ran a quick wash, and a calibration could not duplicate the noise. ; Job Cmpltd
Corina B.
WFC340S0EW0 WHIRLPOOL RANGE CC that the oven door is locked. Removed the back panel checked the switch to the oven door lock, good. Will need a new motor for the door lock. Called GS to order part. Cust is going to call whirlpool to see if they will pay for the part.; Job Cmpltd
Dan H.
WFW75HEFW0 WHIRLPOOL WASHER Customer complaint of lc error code, found control lock on, turned control lock off, op test good ; Job Cmpltd
Dan H.
MHW5500FW0 MAYTAG WASHER Installed new user interface, op test good ; Job Cmpltd
Dan H.
WTW8500DC0 WHIRLPOOL WASHER Customer complaint that unit is not rinsing clothes, ran diagnostics found f2e1(stuck key) error code, all buttons are working, started normal wash cycle, unit filled to correct level, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent
Dan H.
MVWC360AW0 MAYTAG WASHER Customer complaint that lid locks and unlocks and unit will not rinse or drain, ran diagnostics found f7e1(basket speed fault) error code, found optical sensor not reading basket speed, unit needs new shifter, op test good ; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd
Paul H.
WOC54EC0AS02 whirlpool microwave Ran diagnostics, f1e0 internal control failure, logged 5 times, cleared all and cut breaker off, waited a minute, once powered up again did a control reset in diagnostics, then attempted bake, feature not available message again, needs MRC board; ordrng 1 WPW10632435 (cntrl-elec), schdld next appmnt for 9/27 WED
Benjamin B.
KUDP01FLSS3 KITCHENAID DISHWASHER Spoke with cust also meed sump woth motor cust wants weds ; schdld next appmnt for 9/27 WED
Benjamin B.
WRT311FZDW00 WHIRLPOOL REFRIGERATOR Found frost around freezer door need aerive kit ; ordrng 1 W10916494 (blade-fan), schdld next appmnt for 9/27 WED
Corina B.
MDB8959SFZ4 MAYTAG DISHWASHER CC that the door is not staying latched. Found the latch does not stay shut. Will need a new latch. Called GS to order part.; ordrng 1 WPW10653840 (latch-door), schdld next appmnt for 9/27 WED
Corina B.
MRT311FFFM00 MAYTAG REFRIGERATOR CC that there is frost in the fz, the ff door creaks and there is a sharp edge on the fz door. Checked the fz gasket, tight seal. Siliconed the liner and the frame. Removed the fz and the ff doors. Used vasoline and a washer from the t/s for the ff door. Door does not creak. There is asharp edge on the fz door. Will need a new fz door. Called GS to order part. ; ordrng 1 LW10642758 (DOOR) and 1 WPW10612925 (nameplate), used 1 487576 ([Alt for WP487576]) from stock, schdld next appmnt for 11/14 TUE
Corina B.
WTW8200YW0 WHIRLPOOL WASHER CC that there is an error code f1 and the bearings are going. Ran a quick wash, would notrun. F1 is the pressure hose checked for Check pressure hose connection from tub to machine/motor control. checked the hose to see if its pinched, kinked, plugged, or leaking air. Pressure hose is good will need a new main control. Called BB to order parts. ; ordrng 1 W10381078 (outer tub) and 1 W10763748 (cntrl-elec), schdld next appmnt for 9/27 WED
Corina B.
GTUN275EM1WW GE WASHER CC that there is water leaking. Ran a spin only will need new gearcase. Advised cust to use only 1-2 tablespoons of detergent. Called GS to order parts. ; ordrng 1 WH16X10186 (supports assembly), Cllctd $25.00 cash, schdld next appmnt for 9/27 WED
Dan H.
KDTE104ESS1 WHIRLPOOL DISHWASHER 9/20/17 16:13: DH there 9/20 WED, 15:55 to 16:11, Customer complaint that control panel is not working, confirmed, unit needs new user interface ; ordrng 1 W10903576 (panel-cntl), schdld next appmnt for 9/27 WED
Dan H.
B136CAR3 WHIRLPOOL REFRIGERATOR 9/20/17 15:41: DH there 9/20 WED, 15:01 to 15:40, Customer complaint that bulb is out and freezer section door gasket is falling off, found door seal torn, found bulb blown, unit needs new freezer section door gasket and bulb; ordrng 1 001904-000 (SEAL) and 1 WPA3073101 (bulb-light), schdld next appmnt for 9/27 WED
Dan H.
UNKNOWN WHIRLPOOL REFRIGERATOR Rtm want to reschedule because fridge has not been running for 24 hours, rescheduling for next thursday; schdld next appmnt for 9/28 THU UXT4230ADS2 WHIRLPOOL HOOD Installed new fan switch, op test good ; Job Cmpltd
Dan H.
NTW4516FW1 AMANA WASHER Customer complaint of funny noise, ran manual test cycle for heavy agitate, heard high pitch squealing sound, found oil dripping out of gear case, cam worn out, unit needs new gearcase and cam; ordrng 1 W10721967 (drive pulley) and 1 W11035749 (gearcase), schdld next appmnt for 9/27 WED
Dan H.
WRF560SEYM05 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 74 degrees, freezer section temperature at 15 degrees, found evaporator fan frozen in frost build up on top of evaporator, unit already has new thermistor installed, unit needs new control and user interface ; ordrng 1 W11035836 (cntrl-elec) and 1 W11082783 (cntrl-elec), schdld next appmnt for 9/27 WED
Paul H.
WRB322DMBM00 WHIRLPOOL REFRIGERATOR CC noise in FC, described as a chuga chuga sound, entered diagnostics and cycled damper to verify if that is the sound they are hearing, confirmed, explained that is normal. Op test ok; Job Cmpltd
Paul H.
WFG320M0BW0 WHIRLPOOL RANGE Customer stated that unit runs for 15-20 minutes then cuts off, started a 350F bake and waited, while preheated customer said he has experienced it while turning on light, turned on light and gfi tripped, installation guide page 6 states that the range can be plugged into a gfci, however it also states that "nuisance tripping" is possible due to the operating nature of an electronic gas range, explained to customer, after unit tripped I was able to reinitialize a 350F bake and this time hitting the oven light switch did not trip the gfci, recommend customer run a separate outlet.; Job Cmpltd
Paul H.
MGDC215EW2 MAYAG DRYER Replaced timer, started a timed cycle at the 30-35 minute mark and observed, proceeded normally, op test ok.; Job Cmpltd
Paul H.
MVWC565FW0 maytag washer Ran diagnostics, f5e2 lid lock, f7e1 basket speed, cleared both, unit was not level, adjusted and ran a test cycle, tested fine, no errors afterwards, discussed loading and how the unit balances. Op test ok.; Job Cmpltd
Brian B.
GENERAL ELEC DRYER GTDP200EF2WS Found bulb burned out for inside light. Ran test cycle on dryer. All functions are normal. Removed bulb. Advised customer that warr co. does not cover bulbs. Customer will purchase at local hardware store. Optest ok.; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRX735SDBM00 Installed ui and i/m, i/m cycled and filled, op test ok; Job Cmpltd,
Benjamin B.
GW399LXUS06 WHIRLPOOL RANGE Installed valves op test ok two knobs are broken need to order shipmto cust to install ; ordrng 1 W10177201 (knob) and 1 WP7733P526
Dan H.
WTW5800BW0 WHIRLPOOL WASHER Customer complaint that unit is not filling with hot water on bulky wash cycle, started bulky wash cycle on hot water setting, unit filled with hot water, unit is operating as designed ; Job Cmpltd
Robert A.
MAYTAG WASHER MVWC415EW1 Installed control, ran recal, good, op test ok; Job Cmpltd,
Robert A.
KITCHENAID RANGE KFGG500ESS2 Ran diognastics, no codes, Set bake 350, bake burner lite, unit preheated, watched cycle, good, tested broil, good, tested conv bake, good, op test ok; Job Cmpltd,
Robert A.
GE DRYER GTD65EBSJ0WS Installed belt, op test okCust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.; Job Cmpltd,
Brian B.
WHIRLPOOL MICRO OVEN WMH32519FB0 ound relay on c/b clicking on and off for interior light, bottom light open; ordrng 1 8206232 (LIGHT) and 1 W11044727 (CONTROL), schdld next appmnt for 9/28 THU !,
Brian B.
KITCHENAID DISHWASHER KDTM354DSS4 C that machine was making a loud grinding noise. Ran diag, no codes. Ran test cycle. Wash pump and drain pump running very quit. All functions are normal. May have been a piece of hard food or small bone in wash pump, but is is cleared out now. Optest ok.; Job Cmpltd,
Chad P.
KITCHENAID DISHWASHER KDTE104ESS1 Ran normal wash. Found wash motor seized mid washed. Needs sump replaced. Advised cust she will need to contact wpl for auth. Office not to order aprts unless contacted. ; ordrng 1 WPW10605057 (SUMP),
Chad P.
WHIRLPOOL REFRIGERATOR WRB322DMBW00 Found door switch not plunging far enough to cycle ice maker. Installed spacer. I.m. Cycled. Op test ok. ; used 1 WP2177331 (DOOR SPACER) job comtd
Brian B.
KITCHENAID REFRIGERATOR KSSS42MDX05 9/20/17 15:20: BJ there 9/20 WED, 14:37 to 15:18, Replaced fan motor. Optest ok..; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRT311FZDB00 Installed fan blade, sealed cabinet, op test ok; Job Cmpltd,
Dan H.
FFHS2611LWKA FRIGIDAIRE REFRIGERATOR Installed new ice maker, op test good ; Job Cmpltd
Benjamin B.
KGRS807SSS00 KITCHENAID RANGE Replaced all parts op test ok;
Chad P.
WHIRLPOOL REFRIGERATOR WRB322DMBW00 Found door switch not plunging far enough to cycle ice maker. Installed spacer. I.m. Cycled. Op test ok. ; used 1 WP2177331 (DOOR SPACER) from stock, Job Cmpltd,
Corina B.
KDTE204ESS4 KITCHENAID DISHWASHER CC that the door does not latch and all the controls do not work. Found the unit is not installed correctly. Advised cust to have it installed correctly. The lt hand door was not in the right hinge to close properly. Re attached the door. Checked the ui every button is lighting up when you touch them.. Ran a calibration. Optest ok. ; Job Cmpltd
Robert A.
AMANA REFRIGERATOR ABB2224WEW1 Installed harness, op test ok; Job Cmpltd,
Chad P.
WHIRLPOOL REFRIGERATOR WRB322DMBW00 Found door switch not plunging far enough to cycle ice maker. Installed spacer. I.m. Cycled. Op test ok. ; used 1 WP2177331 (DOOR SPACER) from stock, Job Cmpltd,
Chad P.
WHIRLPOOL DRYER MGDB755DW3 Unit is heating and cycling. Tech unable to access venting but can see exit on out side of house which appears to have a birds next in it. Advised to have venting cleaned and unit should return to working properly. Op test ok. ; Job Cmpltd,
Chad P.
WHIRLPOOL RANGE GAS WEG745H0FS0 Found cord pinched in cabinet and cut in half. Spliced to get unit working. Needs cord replaced. ; ordrng 1 W11023766 (CORE, POWER), schdld next appmnt for 9/27 WED 2-5,
Chad P.
KENMORE WASHER 110.27612600 Found timer not advancing. Timer will work in any setting if manually advanced. Power and wiring checks good. Needs timer replaced. Cust will be thinking on repair. Office to not order parts unless contacted. ; ordrng 1 WP8577356 (TIMER), JOB COMPLTD
Chad P.
WHIRLPOOL MICROWAVE GH7208XRY4 Found door trim cam unglued and caught lf trim and bent. Needs door trim replaced. Also, inverter not sending power to mag. Needs mag and inverter replaced at the same time. Big job. Very heavy unit. Requires two techs to remove and install. ; ordrng 1 8206079 (magnetron) and 1 W10217711 (inverter) and 1 W10291311 (trim-door), schdld next appmnt for 9/27 WED !,
Brian B.
KITCHENAID DISHWASHER KUDS35FXBL8 Replaced upper rack adjusters. Removed pumo top and cleared broken pieces from chopper. Ran test cycle. Optest ok.; Job CmplTD
Robert A.
KITCHENAID REFRIGERATOR KRFC704FBS00 Installed evap cover and control, op test ok; Job Cmpltd,
Robert A.
KITCHENAID MICRO/OVENCOMBO KEMS379BBL01 Installed and tested sensors, op test ok; Job Cmpltd,
Paul H.
WRF560SEYM05 WHIRLPOOL REFRIGERATOR CC gasket on FC not sealing all the way every time, is sealed today, checked retractors and all issues that cans cause drawer to not shut properly, everything checks good, unable to produce issue, advised customer to monitor; Job Cmpltd
Paul H.
WTW8500DW0 WHIRLPOOL WASHER Replaced user interface, ran test 51, all functions passed, op test ok.; Job Cmpltd
Paul H.
WED6400SW0 WHIRLPOOL DRYER Replaced idler pulley, ran dryer on timed dry for ten minutes, op test ok, nice and quiet, customer stated that the end of cycle signal seemed to be cutting out, had it on loud during first ten minute cycle, worked fine, ran another ten minute cycle with it set to soft, worked fine, unable to troubleshoot signal issue at this time.; Job Cmpltd WTW6600SW1 WHIRLPOOL WASHER Replaced suspension and ran a rinse and spin, op test ok.; Job Cmpltd
Paul H.
MVWC400XW3 MAYTAG WASHER Ran diagnostics, f7e1 basket speed sensor, only error, cleared and checked for basket restrictions, none, ran auto test, not detected speed of basket, replaced actuator from t/s, calibrated and tested, op test ok.; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd
Benjamin B.
WRV986FDEM01 WHIRLPOOL REFRIGERATOR Installed sevice pointer kit op test ok.; Job Cmpltd
Dan H.
MGDB765FW0 MAYTAG DRYER Customer complaint that unit is not heating, found no gas entering unit, found saftey plus valve on gas line clogged with oil, cleaned out, unit heats, op test good ; Job Cmpltd
Dan H.
MER6772BAC MAYTAG RANGE Installed new broil element, op test good ; Job Cmpltd
Dan H.
RBD245PRS00 WHIRLPOOL RANGE Installed new control, op test good ; Job Cmpltd
Chad P.
KENMORE WASHER 110.2761260Found timer not advancing. Timer will work in any setting if manually advanced. Power and wiring checks good. Needs timer replaced. Cust will be thinking on repair. Office to not order parts unless contacted. ; ordrng 1 WP8577356 (TIMER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, JOB COMPLTD
Chad P.
WHIRLPOOL MICROWAVE GH7208XRY4 Found door trim cam unglued and caught lf trim and bent. Needs door trim replaced. Also, inverter not sending power to mag. Needs mag and inverter replaced at the same time. Big job. Very heavy unit. Requires two techs to remove and install. ; ordrng 1 8206079 (magnetron) and 1 W10217711 (inverter) and 1 W10291311 (trim-door), schdld next appmnt for 9/27 WED !,
Chad P.
WHIRLPOOL RANGE KOCE500ESS05 Verified pop. Sent pic. Found door latch plunger melted . ThermL event in oven. Customer said flames came from front of broil element. Removed and inspected element. Element checks ok. Ran diag and tested bake and broil. All functions are working. Flames came from something that was in oven.. Will need new door lock assembly. Office to order part.; ordrng 1 W10883049 (DOOR LATCH), schdld next appmnt for 9/27 WED !,
Brian B.
WHIRLPOOL WASHER WTW4616FW1 Removed damaged basket.. Installed new basket.. ran calibration and auto test.. optest ok..; Job Cmpltd,
Robert A.
KITCHENAID MICRO/OVENCOMBO KEMS379BBL01 Installed and tested sensors, op test ok; Job Cmpltd,
Robert A.
KITCHENAID MICRO/OVENCOMBO KEMS379BBL01 Installed and tested sensors, op test ok; Job Cmpltd,