Near Perry Township, OH 44077
Jeff M
Job Details:
07/22/2020
OTR MICROWAVE MAYTAG MMV1175JZ0 A lot of vegetables like carrots green beans green peppers have a high iron content which causes sparking this is completely normal
Near Bay Village, OH 44140
Gabriel P
Job Details:
07/22/2020
REFRIGERATOR GE PYE22PSKBSS "Drain pan clogg correct issue by steaming ice and clean tube,opt test ok"
Near Cleveland, OH 44109
Corey L.
Job Details:
07/22/2020
RANGE MAYTAG MGR6600FZ1 "Customer complaint oven not staying hot after preheat, replaced ignitor, screw for burner not tight, also mouse feces in pan under bake burner, found outlet not grounded properly advised to have an electrician ground outlet , customer added two prong ada
Near Highland Heights, OH 44143
Joe O
Job Details:
07/22/2020
WASHER MAYTAG MHW6630HC0 "Cc: leakingFound dog hair built up in bellow, and on lower door. Found unit leaking from bellow. Advised customer to ensure the bellow and door glass are clear of debris prior to starting a load. Cleared hair. Tested. Op test ok"
Near Cleveland, OH 44102
Corina B
Job Details:
07/22/2020
WASHER WHIRLPOOL CAE2795FQ1 Replaced the control and wire harness. Ran a calibration. Started a drain and spin. Optest ok.
Near Saybrook Township, OH 44004
Jeff M
Job Details:
07/22/2020
REFRIGERATOR WHIRLPOOL WRF535SMHW01 The door was left open the frost is gone already and the ice tray was in the wrong location preventing the icemaker to make ice
Near Mentor, OH 44060
Jason N
Job Details:
07/21/2020
REFRIGERATOR AMANA ARB1914CW "Cc unit freezer not freezing product fully, and ff section freezing productCustomer stated veggies are starting to freezing on top shelf. Advised customer to avoid placing liquids or high moisture content produce such as veggies on top shelf near damper
Near North Ridgeville, OH 44039
Corey L.
Job Details:
07/21/2020
DISHWASHER WHIRLPOOL WDF520PADB7 "Customer complaint dw making a thumping noise when filling, confirmed, found fill valve failed not fully opening, replaced with ts surplus valve, op test good; used 1 W11175771 (XX TS SURPLUS XX VALVE) from stock"
Near Bay Village, OH 44140
Corey L.
Job Details:
07/21/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Customer complaint door swings open by itself once opened, confirmed door opens fairly quick on its own after seal is broken on ff door, unit is off of rollers, adjusted feet to max and leveled, door does not open now, op test good"
Near Bay Village, OH 44140
Corey L.
Job Details:
07/21/2020
DRYER MAYTAG WED8500DC4 "Customer complaint dryer making squeaking noises, confirmed found belt pulled failed, quoted to replace rollers and pulley with ts kit, ok, replaced rollers and pulled and oiled, op test good; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near University Heights, OH 44118
Dan H
Job Details:
07/21/2020
DBL WALL OVEN JENN-AIR JJW8630DDS "Customer complaint that oven is burning things, ran diagnostics no error codes found, oven temperature sensor is reading room temperature, started bake for 350 degrees, temperature after preheat at 370 degrees, adjusted temperature offset down 20 degrees
Near Garrettsville, OH 44231
Dan H
Job Details:
07/21/2020
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit stopped working and pump came on, found unit in continuous drain mode, canceled, started normal wash cycle, unit filled to normal water level and began agitating, advised customer that a load size equals 6-7 bath towels and t
Near Cleveland, OH 44135
Corey L.
Job Details:
07/21/2020
DRYER KENMORE 110.7090299 "Customer complaint dryer not working after a flood in basement, confirmed, gas line not hooked up and a new line is in bag still on unit, pressing start button the dryer motor hums, motor is corroded but spins by hand, ignitor started to glow, found moto
Near Mantua, OH 44255
Dan H
Job Details:
07/21/2020
REFRIGERATOR WHIRLPOOL WRF989SDAW00 "Customer complaint that unit is leaking water, confirmed, found fresh food section evaporator drain tube clogged, cleared out, op test good"
Near Avon, OH 44011
Corey L.
Job Details:
07/21/2020
WALL OVEN WHIRLPOOL WOD51EC0HS01 "Customer complaint none of the tones work for timers, preheating or any selections, confirmed tone settings are at max and no tones working, unit wifi is off, advised customer to have WiFi on for unit to receive updates, ordering console ; ordrng 1 W1129
Near Brooklyn, OH 44144
Dan H
Job Details:
07/21/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "Installed new door gasket, op test good"
Near Strongsville, OH 44136
Dan H
Job Details:
07/21/2020
WASHER GE GTWN4250D0WS "Installed new control, op test good"
Near Rocky River, OH 44116
Corey L.
Job Details:
07/21/2020
WASHER WHIRLPOOL WFW5090JW0 "Customer complaint washer wrench icon popped up after starting and door locked now it won’t unlock or wash, confirmed unit in flood mode, unlocked door and emptied unit Through drain filter with shop vac, nothing found in drain except excess suds and adv
Near Lakewood, OH 44107
Corey L.
Job Details:
07/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer complaint fridge warming up ice not being made much then fridge really warmed up found frost on back wall and defrosted about a week ago, Temps were at 40 in ff and 18 in im comp., thermistors checks pass, no pointer for placement, ice in mold,
Near Geneva, OH 44041
Jeff M
Job Details:
07/21/2020
DRYER MAYTAG MGDB835DW4 Checked fuses all the fuses checked good. units not heating up I do not hear the relay clicking on the main control needs a new main control customer does not want an estimate
Near Cleveland, OH 44135
Dan H
Job Details:
07/21/2020
WASHER WHIRLPOOL NTW4600YQ1 "Customer complaint that after we left water would not enter unit, ran manual test cycle both valves open, started normal wash cycle, unit filled and began washing, unit is operating as designed"
Near Lakewood, OH 44107
Dan H
Job Details:
07/21/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint that unit is leaking, found unit leaning forward, leveled unit, op test good"
Near Lakewood, OH 44107
Corey L.
Job Details:
07/21/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint frost on freezer door won’t shut all the way, confirmed, found gap in liner to cabinet on top frz corners, also can see at least a 1/4” bow on frz top of cabinet across face, called wpl tl Spoke with Austin, wpl trade care team to be i
Near Cleveland, OH 44102
Dan H
Job Details:
07/21/2020
DRYER AMANA NED4655EW1 "Customer complaint that unit is not shutting off, confirmed, installed new timer, op test good"
Near Wellington, OH 44090
David R
Job Details:
07/21/2020
DRYER AMANA NED4655EW1 "Cc unit not drying properly. Went to check vent outside, no airflow. Vent coming off unit is completely clogged up, debris and water. Let customer know and showed them, recommended getting a professional to clean it. Unit is heating. Op test ok"
Near Brooklyn, OH 44144
Dan H
Job Details:
07/21/2020
WALL OVEN CALORIC RXD214 "Customer complaint that oven is not heating, started bake for 350 degrees, igniter did not glow, igniter is only receiving 22vac, unit needs new thermostat, no parts look up available"
Near South Amherst, OH 44001
David R
Job Details:
07/21/2020
RANGE WHIRLPOOL WFG515S0JS0 "Replaced part. Tested oven, bake/broil. Good. Both working, op test ok"
Near Brook Park, OH 44142
Dan H
Job Details:
07/21/2020
RANGE WHIRLPOOL WFG320M0BB2 "Installed new regulator, op test no good , unit needs new oven valve, customer will call us later to continue with repair; ordrng 1 WP98014893 (Valve)"
Near North Ridgeville, OH 44039
David R
Job Details:
07/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc sometimes cannot get ice/water. Reviewed notes from last visit. Little dent on left side door where it meets the door switch. Placed door spacer from t/s. Tested, good. If anything further pops up with door. We will order a new door out. Otherwise. Go
Near Cleveland, OH 44109
Jason N
Job Details:
07/21/2020
REFRIGERATOR MAYTAG MRT311FFFH00 Cc unit frosting in freezer section.Found small amount of frost buildup in freezer section. Small gap on upper gasket and upper left corner. Steamed gasket and stretched. Advised customer to allow 1 hr for gasket to cool. Op test good.
Near Concord Township, OH 44077
Jeff M
Job Details:
07/21/2020
REFRIGERATOR JENN-AIR JS48SEDBDA "Found the condenser was very dirty which would cause the fridge to continuously run. Customer also wants a water filter . He told me he could install it; ordrng 1 EDR7D1 (filter), used 1 SHIPPING (shipping and handling) from stock"
Near Mentor, OH 44060
Jeff M
Job Details:
07/21/2020
REFRIGERATOR WHIRLPOOL WRT541SZHV00 The unit has Frost and moisture buildup inside the unit. I silicone a few holes in the cabinet also adjusted the doors at sits correct unit should be OK
Near Chardon, OH 44024
Jeff M
Job Details:
07/21/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 Installed new part unit tested good
Near Mentor, OH 44060
Jeff M
Job Details:
07/21/2020
REFRIGERATOR JENN-AIR JSD2789AES The drain was frozen I teamed the unit op tested good
Near North Royalton, OH 44133
Corina B
Job Details:
07/21/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 CC that the ff is not cooling. Found a block of ice on the evaporator. Steamed out the evap. Replaced the thermistor from t/s. Optest ok; used 1 WPW10384183 (Thermistor) from stock
Near Rootstown, OH 44272
Brian M
Job Details:
07/21/2020
WASHER MAYTAG MVWB765FW3 Cc unit not working Found UI dead Was able to enter diagnostics Found error f6e2 and f6e3 Needs UI and control ; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)
Near North Royalton, OH 44133
Corina B
Job Details:
07/21/2020
REFRIGERATOR MAYTAG M1TXEMMWB04 CC that there is water leaking in the ff. Found the drain hole blocked with ice. Steamed out the drain hole. Used a piece of copper wire around the heater to the drain hole. Optest ok.
Near Painesville Township, OH 44077
Jeff M
Job Details:
07/21/2020
DRYER MAYTAG MEDC465HW0 The breaker was tripped causing the unit not to work I reset the breaker unit tested good
Near Cleveland Heights, OH 44106
Jason N
Job Details:
07/21/2020
WINE COOLER WHIRLPOOL WUW55X24HS0 "Installed control board, op test no good. Checked power from l.v. Dc transformer. Not receiving 14.5v from transformer, found transformer primary windings open. Unit needs transformer. ; ordrng 1 W10782189 (invrtr-box)"
Near Avon, OH 44011
David R
Job Details:
07/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced part. Tested. Good. Let customer know to keep an eye out on it, if anything pops back up to contact customer service. Op test ok"
Near Broadview Heights, OH 44147
Corina B
Job Details:
07/21/2020
RANGE AMANA AGR5330BAW3 Replaced the main control. Optest ok
Near Concord Township, OH 44077
Jeff M
Job Details:
07/21/2020
WASHER MAYTAG MAH6500AWW The water the customer noticed inside the drum was inside the counterbalance rings explain to them that is perfectly normal and comes like that from the factory. I took the front panel off the washing machine we inspected inside the unit we saw no signs o
Near North Royalton, OH 44133
Corina B
Job Details:
07/21/2020
REFRIGERATOR GE CYE22TSHHSS "CC that the ff is not cooling. The ff evap is not running will need a new evap fan. Cust can install part. Called office to run cc, I was not able to run the card. ; ordrng 1 WR60X26866 (Fan), used 1 Shipping from stock"
Near University Heights, OH 44118
Jason N
Job Details:
07/21/2020
RANGE WHIRLPOOL WOD51ES4ES01 Cc unit oven door handle looseConfirmed upper oven door handle loose on right side. Found nut had fallen off handle screw stud. Retrieved screw from inside of door. Reattached using some blue loc-title. Op test good.
Near Brecksville, OH 44141
Corina B
Job Details:
07/21/2020
DRYER WHIRLPOOL WED94HEXW0 CC that there is a noise when running the unit. Found the idler pulley is worn. Replaced the dryer repair kit from t/s. Cleaned the inside of the dryer. Optest ok. ; used 1 4392067 (Dryer repair kit) from stock
Near Cleveland, OH 44102
Corina B
Job Details:
07/21/2020
WASHER WHIRLPOOL CHW9160GW0 Replaced the control and latch. Cleared code. Started a cycle. Optest ok. Brought core back for return
Near Lorain, OH 44053
Gabriel P
Job Details:
07/21/2020
REFRIGERATOR WHIRLPOOL WRX988SIBW01 "Customer complaints of leaking water from fridge drain pan and ice maker not working,found no error codes on ice maker also found ice maker off and temperature on fridge was 49 degrees and freezer 39 degrees also,fridge drain pan crack in half thats why
Near Broadview Heights, OH 44147
Corina B
Job Details:
07/21/2020
RANGE WHIRLPOOL WFG525S0HZ0 Replaced the spark module. Optest ng. Checked power to spark module 0 volts. Will need a main control ; ordrng 1 W11317846 (Control)
Near Lorain, OH 44053
Gabriel P
Job Details:
07/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Start device was clicking and not starting compressor replace from truck stock compressor started temp start to drop after waiting for few minutes,opt test ok ; used 1 8201786 (STARTER) from stock"
Near Avon, OH 44011
Gabriel P
Job Details:
07/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replace all parts,opt test ok"
Near Aurora, OH 44202
Brian M
Job Details:
07/21/2020
WASHER WHIRLPOOL WFW92500WW01 Cc of error Found error of f1e1 Replaced control Ran auto test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near North Madison, OH 44057
Jeff M
Job Details:
07/21/2020
DISHWASHER KENMORE 587.151494 "Timer is stalling needs replaced est only ; ordrng 1 154495901 (timer), used 1 SHIPPING (shipping and handling) from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
07/21/2020
WASHER MAYTAG MVWC465HW2 "Ran manual test fill hot water and cold no leaks on valve also also fill basket half way no leaks checked underneath and back panel no sign of leak cannot duplicate the unit issue at the moment,opt test ok customer also said she ran unit 5 times after it
Near Bainbridge Township, OH 44023
Brian M
Job Details:
07/21/2020
REFRIGERATOR KITCHENAID KBFS22EWMS9 Cc unit water and ice not working Found bladder to be frozen due to lower temps in fridge Defrosted bladder OP Test Ok
Near Cleveland, OH 44118
Jason N
Job Details:
07/21/2020
DISHWASHER KITCHENAID KUDI24SEWH3 "Cc unit not powering on. Checked power into unit, good at 123v. Checked thermal control fuse, checked open. Unit needs thermal control fuse.; ordrng 1 675796 (fuse,thermal)"
Near Bainbridge Township, OH 44023
Brian M
Job Details:
07/21/2020
WASHER MAYTAG MVWB835DW0 Spoke to customer about residue Shared an article that whirlpool had about this issue Ran auto test and calibration OP Test Ok
Near Bainbridge Township, OH 44023
Brian M
Job Details:
07/21/2020
REFRIGERATOR MAYTAG MFI2067AES4 Installed control board and programmed it OP Test Ok Advised to give it 24-48 hours to cool OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near University Heights, OH 44118
Jason N
Job Details:
07/21/2020
REFRIGERATOR ELECTROLUX FRT18KD3AW4 "Cc unit not cooling.Customer states it’s warmer then it should be in ff section, product is spoiling after only a few days. Temped ff section, reading 49. Freezer section at 25 degrees. Checked frost pattern on evap, heavy frost on first 2 coils. Unit ha
Near Chagrin Falls, OH 44022
Brian M
Job Details:
07/21/2020
REFRIGERATOR GE n/a Cc unit not cooling well Found condenser packed with dust cleared 80% of what I could get Normal frost pattern returned to evap Advised to watch for 48 hours
Near Maple Heights, OH 44137
Dan H
Job Details:
07/21/2020
RANGE KENMORE 790.7136271 "Customer complaint that oven is not heating, ; ordrng 1 316489403 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
Near Rootstown, OH 44272
Brian M
Job Details:
07/21/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW Called whirlpool to state findings They advised to install a piece of foam to door so switch actuated all the time. Customer to install foam square ; ordrng 1 WPW10221048 (spacer)
Near North Olmsted, OH 44070
David R
Job Details:
07/21/2020
DISHWASHER MAYTAG MDB4949SHZ1 "Cc debris is collecting underneath bottom door seal. Let customer know that water can collect underneath and sometimes debris can be left there as well. Advised to use dishwasher cleaners and will have to wipe area. Unit does not have an active filter fo
Near Avon, OH 44011
Gabriel P
Job Details:
07/21/2020
WASHER WHIRLPOOL WFW9151YW00 "Did adjust legs before running it ran drain spin it rock a little bit but then it was spinning normal call bj on face time cause unit had a vibration explain customer it is normal to vibrate she said it never did that before show unit to senior tech bj a
Near Middlefield, OH 44062
Brian M
Job Details:
07/21/2020
WASHER AMAN NTW4516FW3 Customer showed pop took pic Cc unit not powering on Found no indicator light on and no selections are able to be made Replaced control using truck stock Ran auto test and calibration OP Test Ok ; used 1 W1116592 (MUST RETURN**CORE*CNTRL-ELEC) from stock
Near Lyndhurst, OH 44124
Brian M
Job Details:
07/21/2020
REFRIGERATOR AMANA n/a "Cc unit not cooling Found evap frosted over Unit not going into defrost Found bimetal stuck open and defrost timer shorted Needs bi metal and defrost timer ; ordrng 1 R0131577 (timer-def) and 1 WPC8972006 (thermostat), used 1 SHIPPING (shipping and handl
Near Avon, OH 44011
Gabriel P
Job Details:
07/21/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Replace pump motor,checked for leaks no leaks opt test ok"
Near Westlake, OH 44145
David R
Job Details:
07/21/2020
REFRIGERATOR WHIRLPOOL WRF532SMHZ00 "Cc unit not cooling. FZ frosted over with ice. Customer had unit unplugged for 2 weeks, unplugged upon arrival. Cannot get accurate diagnostics, let customer know unit is suppose to be plugged in 24 hours prior to us coming. Going off what customer says,
Near Fairview Park, OH 44126
Gabriel P
Job Details:
07/21/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Replace control,ran calibration,pass opt test ok"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
07/21/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Call tech line spoke to tj had me to replace 2182381 is and updated file number also to clear the return air flow ; ordrng 1 WP2182381 (bimetl-def)
Near Olmsted Township, OH 44138
Gabriel P
Job Details:
07/21/2020
DISHWASHER KITCHENAID KUDP01ILBS0 "Replace user interface,opt test ok"
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
07/21/2020
REFRIGERATOR WHIRLPOOL GAFZ21XXMK01 Call tech line spoke to robert amp reading was 2.6 little to high he said it will need a compressor customer will not fix he also said is common to have two parts go bad
Near Highland Heights, OH 44143
Jason N
Job Details:
07/21/2020
WALL OVEN WHIRLPOOL WOD93EC0AS00 "Cc unit will randomly power off during useCustomer stated display will go blank randomly during oven use, but will return moments later. No other issues other then that. Ran diagnostics found codes f1e0 for internal error and f6e1 for runaway temp.Found
Near Middleburg Heights, OH 44130
David R
Job Details:
07/21/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Cc bracket is bent. Bracket that holds wires in at left door is damaged. Checked,no wires are cut or damaged. Ordering bracket; ordrng 1 W10499011 (bracket)"
Near Olmsted Falls, OH 44138
David R
Job Details:
07/21/2020
REFRIGERATOR KITCHENAID KRFF507EBL01 "Cc of water filter not coming out. Found the notched on filter itself had a divot, not slowing it to turn, had to use a little flathead screwdriver to pry it over. Showed customer, let them know. Installed new water filter . Customer to purge. Op test ok
Near Strongsville, OH 44149
David R
Job Details:
07/21/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Cc ice maker not working. Went into service mode test 56, Icemaker error code, E2 lost position. Went through different Icemaker test and motor is not turning or trying to find home position. Test 45, water is getting to Icemaker, line is clear. Test 36
Near University Heights, OH 44118
Corey L.
Job Details:
07/21/2020
RANGE GE JBP78D0D2WW "Customer complaint after installing element there was a spark when pushing oven back to wall so it was unplugged, found prong to element bent out enough to touch frame creating spark, bent in to test sparking theory, op test good, only charging svc"
Near Strongsville, OH 44149
David R
Job Details:
07/21/2020
FREEZER WHIRLPOOL WRF535SWHZ04 "Cc FZ was frosting up and at one point defrosted everything, as of today frost is all over FZ. Found that the slides are not functioning correctly, getting stuck when opening/closing. No gaps in FZ gasket but recommended to steam. Control no burn marks b
Near Cleveland, OH 44128
Corina B
Job Details:
07/21/2020
REFRIGERATOR FRIGIDAIRE FFTR2021QSBA "CC that the unit is not cooling. Checked the fans, running. Checked the compressor is running. Checked the evap no frost pattern. Will need an evap and drier. ; ordrng 1 5303918274 (Evaporator) and 1 WPW10143759 (Drier), used 1 Shipping from stock"
Near Mentor, OH 44060
Corina B
Job Details:
07/20/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 CC that the clip fell out. Reattached the clip. Ran a calibration. Advised cust to run the hot water in the sink before starting the dishwasher. Optest ok.
Near Ravenna, OH 44266
Brian M
Job Details:
07/20/2020
WASHER WHIRLPOOL MVWC565FW2 Found new part damaged took pic Inspected washer found that what customer thought was dents was actually manufactured indents and match new part No issues found with washer Ran auto test and calibration OP Test Ok Customer is aware off design no need to r
Near Solon, OH 44139
Corina B
Job Details:
07/20/2020
WASHER MAYTAG MVWB765FW3 "CC that the unit is making a noise. Ran diag F0e3 overload f9e2 Water Ring Detected, Pump Drive System Problem, f7e9 Locked Rotor. Basket spins freely. Ran a calibration. Ran a Manuel agitate and spin. Started a rinse and spin with clothes. Advised cust
Near Solon, OH 44139
Corina B
Job Details:
07/20/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 CC that the unit is not dispensing ice. Found a wire to the door broken. Will need a new door. Door is no longer available. ; ordrng 1 W10367517 (Door)
Near Beachwood, OH 44122
Joe O
Job Details:
07/20/2020
DRYER MAYTAG MEDB766FW0 "Cc: wrinkled clothingFound unit water supply was hot water. Unit designed to work with cold water. Ran test cycle, unit is cycling heat and has good air flow. Op test ok"
Near Edgewood, OH 44004
Jeff M
Job Details:
07/20/2020
WASHER MAYTAG MVWB835DW I plug the unit in I could not even get it to turn on there is power to the unit. control board and user interface; ordrng 1 W10861510 (console) and 1 W11100602 (cntrl-elec)
Near Mayfield Heights, OH 44124
Joe O
Job Details:
07/20/2020
REFRIGERATOR WHIRLPOOL WRT311FZDT00 "Cc: frost and freezer burn in freezer, ice tastes like garlicFound temps in freezer section at 12 degrees. Customer states products form moisture in the bags and containers when put in the freezer then turn into frost. Customer has freezer over stocked,
Near Willoughby, OH 44094
Joe O
Job Details:
07/20/2020
DRYER MAYTAG MED5100DW1 Cc: not drying properlyFound outside vent is not opening to allow air to flow. There is a water pipe in the way of the vent(took pic). Found error code f4e3(restricted air flow). Needs plumber to move pipe. Unit functioning as designed. Op test ok
Near Willoughby, OH 44094
Joe O
Job Details:
07/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Cc: ui not seated properlyReseated ui. Op test ok
Near Kirtland, OH 44094
Joe O
Job Details:
07/20/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Cc: unit not sitting levelAdvised customer the unit has no rear leveling. Advised the floor is not level. Unit functioning’s designed. Op test ok
Near Warrensville Heights, OH 44128
Corina B
Job Details:
07/20/2020
REFRIGERATOR WHIRLPOOL ED2KVEXVB01 "CC that the unit is not dispensing ice. Found the pins on the plastic tab broken. Will need a new bracket. ; ordrng 1 WP2180226 (Bracket), used 1 Shipping from stock"
Near Warrensville Heights, OH 44122
Joe O
Job Details:
07/20/2020
WASHER MAYTAG MHW5630HC0 "Cc: not working, error codesUnit displays err. Could not enter diagnostics. Needs control and ui; ordrng 1 W11322901 (cntrl-elec) and 1 W11325569 (cntrl-elec)"
Near Atwater, OH 44201
Brian M
Job Details:
07/20/2020
WASHER MAYTAG MHW5630HC0 Installed control and dispenser Ran auto test OP Test Ok
Near North Ridgeville, OH 44039
David R
Job Details:
07/20/2020
DRYER MAYTAG MED5630HW1 Replaced part. Good. Op test ok
Near North Olmsted, OH 44070
David R
Job Details:
07/20/2020
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Replaced parts. Tested. Filter drier clogged twice. Recovered refrigerant, replaced comp, evap, and drier, pulled 28”vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok. Give 24 hours to return to normal temps"
Near Atwater, OH 44201
Brian M
Job Details:
07/20/2020
DRYER MAYTAG MED5630HC1 Cc unit not drying well Found unit operating as design but venting system to long to vent properly Advised to install vent fan or find different route to vent it OP Test Ok
Near Fairview Park, OH 44126
David R
Job Details:
07/20/2020
OTR MICROWAVE WHIRLPOOL WMH32519HZ4 Replaced part. Asked customer about lights in unit. Said they are coming on and going off like they should. Ran unit a couple of times. Good. Made it all the way through. Op test ok
Near Cleveland Heights, OH 44118
Dan H
Job Details:
07/20/2020
RANGE WHIRLPOOL MGR5770ADW "Customer complaint that oven is not heating properly, started bake for 350 degrees, igniter glowed burner lit, oven heated up to 350 degrees, unit is operating as designed"
Near Cleveland Heights, OH 44106
Dan H
Job Details:
07/20/2020
DRYER KENMORE 86673100 "Customer complaint that unit is making a loud noise, started normal dry cycle, no unusual noises heard, unit is operating as designed"
Near North Madison, OH 44057
Jason N
Job Details:
07/20/2020
REFRIGERATOR FRIGIDAIRE FRT17B3AZ3 "Cc unit freezer not defrosting Checked defrost timer contacts, checked good, defrost heater resistance 40.2ohms, this is good. Unit needs defrost bimetal. ; ordrng 1 5303918202 (thermostat,defrost1680), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44108
Dan H
Job Details:
07/20/2020
REFRIGERATOR KENMORE 106.5909999 "Customer complaint that unit is not cooling, fresh food temperature at 64 degrees, freezer section temperature at 38 degrees, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, unit needs new thermosta
Near Lorain, OH 44053
Gabriel P
Job Details:
07/20/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM04 no answer they call me back on phone they are letting me in replace parts opt test ok
