Service History 330

Near Solon, OH 44139
Brian M
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW7000DW4 Cc unit making banging noise when valves open Found noise to becoming from hot valve when shutting offReplaced valve noise still there but faint Also Found noise to be coming from house supply Water pressure seems to be high on the hot side Advised to hav
Near Lorain, OH 44053
David R
Job Details: 01/14/2020
WASHER MAYTAG MVWC565FW1 "Replaced feet. Customer said it usually goes off balance when having a lot of towels inside or big long sheets. Off balance error code, cleared. Ran service mode, good, ran calibration, good. Advised of having to put less of a load if having heavy items.
Near Kent, OH 44240
Brian M
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW4816FW2 Ran entitlement shows pop of 6-5-19 from Lowe’s Cc unit leaking and won’t spin out or finish cycle Found drain hose laying on floor and when filling just runs out Put drain hose into standpipe Ran auto test and calibration OP TEST OK
Near North Ridgeville, OH 44039
Corey L.
Job Details: 01/14/2020
RANGE WHIRLPOOL WOD51EC0HS01 "Customer complaint the time is a lot faster than any other clock they have, confirmed minute changes about 2-3 seconds faster than atomic clock, replaced console, op test good"
Near Ashtabula, OH 44004
Arthur V
Job Details: 01/14/2020
RANGE WHIRLPOOL WFG540H0ES0 "Replaced light bulb in oven compartment Needs burner knob. Advised customer if extended warranty does not cover we would call her back. She stated that she the warranty company had already replaced it once. Customer can install. ; ordrng 1 W10766544 (k
Near Brimfield, OH 44240
Brian M
Job Details: 01/14/2020
MICROWAVE WHIRLPOOL WMH32L19AS-0 Cc unit not starting Found switches to be causing intermittent issues Replaced switches using truck stock OP TEST OK ; used 1 W10450407 (XXX DO NOT RESTOCK XXX6439) from stock
Near Brecksville, OH 44141
David R
Job Details: 01/14/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Replaced parts, tested. Ran through service mode. Op test ok"
Near Avon, OH 44011
Corey L.
Job Details: 01/14/2020
RANGE MAYTAG MGC7430WS00 "Customer complaint right and left front burners are not lighting, found left burner taking several tries before lighting, cleaned bottom of cap, left burner sparking, right burner sparking but not with control knob for specific burner, switches WPW102683
Near Brecksville, OH 44141
David R
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Cc bypass would not come off. Got it to come off. Op test ok.
Near Olmsted Falls, OH 44138
Corey L.
Job Details: 01/14/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Customer complaint freezer leaking in front and ice in frz, confirmed found evap drain clogged, cleared obstructions and ice, op test good"
Near Edgewood, OH 44004
Arthur V
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW5000DW2 Upon arrival unit in a continuous drain mode. Let u it complete drain mode and ran diagnostics. No errors. Put into service diagnostics and tested low and high speed spin. Low and high speed agitate. All functions normal. Possible syphoning issue. Unit wo
Near Strongsville, OH 44149
David R
Job Details: 01/14/2020
RANGE KITCHENAID KSEG700ESS3 Cc customer had concerns about burner. Tested them all out and they are all working correctly. Op test.
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/14/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 Found temp on -1 degrees setting and and 33 degrees on fresh food section setting advise customer to leave temperatures on recommend setting ran icemaker error found error code e2 lost home position ordering icemaker ran Service Test - 59: Ref. Compartmen
Near Mantua, OH 44255
Brian M
Job Details: 01/14/2020
WASHER MAYTAG MVWX655DW1 Cc unit not agitating Found actuator broken and not moving into position Replaced using truck stock Ran auto test and Calibration OP TEST OK ; used 1 W10913953 (ACTUATOR) from stock
Near Lorain, OH 44052
Gabriel P
Job Details: 01/14/2020
WASHER MAYTAG MVWC565FW2 Found error code f8e1 no fill long fill check cold water pressure and barely any pressure advise customer to get a plumber took picture of water coming out no other issue found on unit is working as design
Near Strongsville, OH 44136
David R
Job Details: 01/14/2020
DISHWASHER/B-IN KITCHENAID KUDP01ILBL6 "Cc of dispenser. Gasket piece on rinse aid will not stay on, found it is deformed and not in the shape of how it originally should be. Will need new dispenser. On look up it says to also order item 11, but item 11 does not exist, looks like they upgraded
Near Carlisle Township, OH 44044
David R
Job Details: 01/14/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Gasket not needed. Adjusted front feet up. Found vent assembly loose and letting water drip through, corrected. Put on normal wash, let unit run for 10 mins. No leaks. Put down water mat. Op test ok"
Near North Ridgeville, OH 44039
David R
Job Details: 01/14/2020
WASHER MAYTAG MVWX655DW1 "Cc not agitating or spin, and lid not locking. Door latch error and motor fault error. Tested out on manual mode, lock is not latching. Put new lock on for testing purposes. Tested service mode, not agitating but spin is working perfectly. Shifter is mov
Near Willoughby, OH 44094
Jeff M
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL ED5FHAXVS Installed new part unit op tested good
Near Berea, OH 44017
Corey L.
Job Details: 01/14/2020
RANGE WHIRLPOOL WFG520S0FS0 "Customer complaint front left burner not lighting every time, confirmed lit better after cleaning cap but not every time, spark ignitor is weak, replaced with part sent, op test good"
Near Mentor, OH 44060
Jason N
Job Details: 01/14/2020
DRYER WHIRLPOOL WED9470WW1 "Cc unit still not dryingCustomer stated they haven’t been drying well since last service, but were drying before. However on the first service visit this was also an issue stated by the customer.Ran op test, exhaust heat on timed dry high, reaching 190 d
Near Garrettsville, OH 44231
Brian M
Job Details: 01/14/2020
RANGE WHIRLPOOL WFC150M0EW4 Cc cooktop not sitting on stove correctly Found left side of stove hinge to be twisted straightened hinge Stove top sitting flush now OP TEST OK
Near Edgewood, OH 44004
Arthur V
Job Details: 01/14/2020
DRYER MAYTAG MEDB835DW4 Found strike and screw missing please order ; ordrng 1 6-920119 (screw) and 1 W11163826 (strike)
Near North Royalton, OH 44133
Corey L.
Job Details: 01/14/2020
STACK W/D FRIGIDAIRE FEX831CS0 "Replaced terminal block, op test good"
Near Elyria, OH 44074
David R
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced all parts, tested, no noise, all lights on. Op test ok"
Near Westlake, OH 44145
Corey L.
Job Details: 01/14/2020
DISHWASHER KITCHENAID KUDS03FTSS2 "Rechecked power to valve before and after started to fill, valve failed, replaced valve, office to refund price difference of control; saved tckt"
Near Aurora, OH 44202
Jason N
Job Details: 01/14/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Cc unit not cooling in freezer section.Found freezer temps at 35 degrees, ff at 40 degrees. Pulled evap cover, found ice ball on cap tube. Unit has refrigerant leak. Needs sealed system repair. ; ordrng 1 WPW10143759 (dryer) and 1 WPW10317013 (evaporator
Near Aurora, OH 44202
Jason N
Job Details: 01/14/2020
DISHWASHER GE GDT655SSJ0SS "Cc unit not startingUnit will not start a cycle, status led flashing. Checked door contacts and power in to door switch, switch contacts check good for continuity, 14.2v to door switch from board. Called ge techline, if switch contacts show continuity an
Near Conneaut, OH 44030
Arthur V
Job Details: 01/14/2020
DRYER MAYTAG MGD5630HW0 "Vibration coming from motor. Needs motor,blower wheel and housing Op test good. Reschedule at customer request ; ordrng 1 W11086656 (motor-drve) and 1 WP697772 (blower wheel) and 1 WPW10211911 (housing)"
Near Mentor, OH 44060
Dan H
Job Details: 01/14/2020
WASHER WHIRLPOOL WTW5700XW3 "Customer complaint that unit is not spinning properly, ran diagnostics found f7e1(basket speed fault) error code, found optical sensor on shifter not reading basket, found gear oil all over under unit, unit needs new shifter and gearcase, customer does
Near Lorain, OH 44053
David R
Job Details: 01/13/2020
COOKTOP ELE WHIRLPOOL WFE770H0FZ2 "Replaced parts, had to use t/s range cord. Tested burners and oven and light. Op test ok; used 1 PT400 (4 PRONG RANGE CORD) from stock"
Near Independence, OH 44131
Dan H
Job Details: 01/13/2020
RANGE MAYTAG MER6600FZ2 "Installed new hinges, op test good"
Near Rocky River, OH 44116
Corey L.
Job Details: 01/13/2020
WASHER AMANA NFW7200TW "Customer complaint washer not spinning, water still in tub, found drain pump failed, unit spins in test cycles; ordrng 1 WPW10175948 (pump-water 129.25), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Bay Village, OH 44140
Corey L.
Job Details: 01/13/2020
WASHER KENMORE 110.475326 "Opened box and found part damaged see pic, re-ordering pump; ordrng 1 WPW10730972 (pump-water)"
Near Fairview Park, OH 44126
Corey L.
Job Details: 01/13/2020
WASHER MAYTAG MVWC565FW1 "Replaced parts listed, calibrated, op test good"
Near Cleveland, OH 44108
Jason N
Job Details: 01/13/2020
RANGE WHIRLPOOL WFG505M0BB2 "Cc unit oven going outCustomer stated her oven went out twice, wanted to know why insurance wasn’t replacing her unit. Cooktop burners are good she said. Ran bake test to 300. Let cycle a few times. Read temp, reading 260 degrees. Found temp offset at -2
Near Willoughby, OH 44095
Jason N
Job Details: 01/13/2020
REFRIGERATOR GE GFE28GSKBSS "Cc unit freezing behind ff drawersConfirmed ice on ff evap cover. Removed cover, found ff evap fan not running, checked power in to fan, good at 12.3v. Ran ff defrost heater test 94, defrost heater circuit working, heats up. Defrost heater is not needed.
Near Cleveland, OH 44120
Jason N
Job Details: 01/13/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Installed evap fan motor. Op test good. Advised customer to allow 24 hrs for unit to return too desired temps.
Near University Heights, OH 44118
Jason N
Job Details: 01/13/2020
DISHWASHER WHIRLPOOL WDF510PAYWA Installed heater element. Ran diagnostics test. Heater turned on. Op test good.
Near Avon Lake, OH 44012
Corina B
Job Details: 01/13/2020
DRYER MAYTAG MEDB835DC4 "CC there is af comes on the screen. Ran diag f4e3 air flow. Called t/l Mark to check the air flow to out, no air leaks inside, good vent outside and inside. Could be the load causing the issue. Have telescope vent, short run no more then 3” When running
Near Sheffield, OH 44054
Gabriel P
Job Details: 01/13/2020
DRYER WHIRLPOOL WED49STBW1 "No issues found check all fuses pass heating element cycling on and off is good temp is 165 degrees coming out of dryer,opt test ok"
Near Independence, OH 44131
Dan H
Job Details: 01/13/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Customer complaint of burning electrical smell, no burning smell noticed, no burn marks on controls, all visible wires are good, evaporator fan motor and air damper are good, compressor and condenser fan motor are good, defrost heater is working, unable
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/13/2020
WALL OVEN JENN-AIR JES9800CAR00 "Cc that the oven is not heating up. Found bake element shorted. Checked resistance found bake element open. ; ordrng 1 WPW10310274 (elmnt-bake), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Parma, OH 44134
Dan H
Job Details: 01/13/2020
WASHER WHIRLPOOL WFW87HEDW1 "Customer complaint of intermittent error code, ran diagnostics found f3e2(temperature system error) error code, temperature sensor is good, unit needs new control; ordrng 1 W11096963 (cntrl-elec)"
Near Amherst, OH 44001
David R
Job Details: 01/13/2020
WASHER WHIRLPOOL WFW5620HW0 Replaced part. Ran service mode. Op test ok.
Near Mentor, OH 44060
Jeff M
Job Details: 01/13/2020
WASHER WHIRLPOOL WFW5620HW0 Customer explain to me the first time the washer did not spin correctly it was a very small load I told her it might not of been enough material for the unit to work with 3/4 of the way full is considered a full load unit tested good could not find an iss
Near Mentor, OH 44060
Jeff M
Job Details: 01/13/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV01 There is a consistent loud chirping noise coming from the compressor I’ve tried leveling the unit I’ve tried putting pressure on the compressor nothing will cause this noise to go away needs a new compressor.; ordrng 1 W11209866 (compressor)
Near Bay Village, OH 44140
Corina B
Job Details: 01/13/2020
BEVERAGE CENTER WHIRLPOOL KBCS24RSSS01 "CC that the unit stopped cooling and now it’s cooling. Top 45* bottom 50*. Found the thermostat is at the coldest setting. When turning the thermostat the unit turned off. Will need a new thermostat. ; ordrng 1 W11211930 (thermostat 8412), used 1 SHIPPIN
Near Edgewood, OH 44004
Arthur V
Job Details: 01/13/2020
WASHER MAYTAG MVWC565FW1 Upon arrival ran diagnostics getting 2 error codes oversudsing and motor unable to reach target rpm’s. Cycled unit with load of towels and robes and unit spun out clothes. Customer admitted to using a cup full of soap on every load. Advised cust to reduce
Near Burton, OH 44021
Brian M
Job Details: 01/13/2020
RANGE WHIRLPOOL WOS11EM4EB00 Cc unit not broiling Turned broil on 550 Unit heated up and reached temps in about 15 min Let unit cycle Could not duplicate a non heating issue at this time OP TEST OK
Near Avon, OH 44011
David R
Job Details: 01/13/2020
REFRIGERATOR KITCHENAID WRV986FDEM00 Replaced part. Op test ok
Near Cleveland, OH 44111
Corina B
Job Details: 01/13/2020
COOKTOP ELE WHIRLPOOL GY399LXUB03 CC that the control panel is not responding. Replaced the membrane. Optest ok
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 01/13/2020
WASHER WHIRLPOOL WTW5000DW2 Washing machine has a smell, I recommended for them to clean the washer tonight with 1/4 cup of vinegar and go from there
Near Westlake, OH 44145
Corina B
Job Details: 01/13/2020
WASHER MAYTAG MVWB835DW4 CC that there is a loud noise in a spin cycle. Found the bearings are worn. Will need a new gearcase. Cust called whirlpool has autho for parts and labor. Replaced the gearcase from t/s. Ran calibration. Optest ok. ; used 1 W10811956 (CABRIO GEARCASE 2623
Near Kingsville, OH 44048
Arthur V
Job Details: 01/13/2020
REFRIGERATOR WHIRLPOOL WRF532SMBW01 Found bd not sending power to compressor or condenser fan motor Only lights and evap fan motor. Connected up test fixture and compressor started. New bd is faulty. Also started the compressor in test mode but will not start on its own ; ordrng 1 WPW10
Near Brook Park, OH 44142
Dan H
Job Details: 01/13/2020
WASHER MAYTAG MVWC555DW0 "Installed new drive hub and washplate, op test good"
Near Cleveland, OH 44135
Dan H
Job Details: 01/13/2020
DRYER AMANA NED4655EW1 "Customer complaint of noise, confirmed, found an envelope in blower wheel housing, removed, op test good"
Near Bainbridge Township, OH 44023
Brian M
Job Details: 01/13/2020
DISHWASHER KITCHENAID KUDS30IXBL8 Installed pump with new capacitor Ran several test cycle OP TEST OK
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 01/13/2020
DRYER WHIRLPOOL WED4815EW "The bully on the dryer for the motor really bad because the belt Freds now needs a motor belt motor pulley and belt; ordrng 1 341241 (belt,drive) and 1 WP8066184 (pulley-mtr)"
Near Bay Village, OH 44140
Dan H
Job Details: 01/13/2020
WASHER MAYTAG MHW6630HW0 "Customer complaint that time is not counting down properly and of low flo error, explained to customer that the time is an estimate and the unit will add and subtract time on its own, ran diagnostics found f8e1(valve failure), f0e2(oversuds), found co
Near Rocky River, OH 44116
Dan H
Job Details: 01/13/2020
RANGE MAYTAG MEW9630FZ03 "Customer complaint that neither upper or lower oven are heating to temperature, ran diagnostics no error codes found, oven temperature sensors both reading room temperature, started bake for 350 degrees in both ovens, after 25 minutes oven temperatures
Near Rocky River, OH 44116
Dan H
Job Details: 01/13/2020
RANGE GE ZGP366NR5SS "Installed new igniter, op test good"
Near Lakewood, OH 44107
Dan H
Job Details: 01/13/2020
DRYER MAYTAG MGD5100DW0 "Customer complaint of vibration, Confirmed, found lint built up on blower wheel causing vibration, cleaned, op test good"
Near Streetsboro, OH 44241
Brian M
Job Details: 01/13/2020
DRYER MAYTAG MEDX655DW1 Cc of noise found noise coming from blower housing Removed and tweaked bulkhead so it sits a little more flush Ran test cycle with heavy wet cloths with customer present OP TEST OK
Near Parma Heights, OH 44130
David R
Job Details: 01/13/2020
REFRIGERATOR FRIGIDAIRE FGHB2866PFJA "Cc water turning on and coming out dispenser by its self, he switched from water to cube ice and then the ice started coming out by itself. UI number display fading away. Will need UI and module. Gave estimate, customer wants to call Frigidaire. ** if au
Near Mentor, OH 44060
Arthur V
Job Details: 01/13/2020
RANGE KITCHENAID KFEG500EBS3 Replaced door outer glass Assy. Op test good
Near Fairview Park, OH 44126
Corina B
Job Details: 01/13/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "CC that the unit is not cooling. Ran diag thermistor, passed, condenser and evap fan turns on. Checked the defrost heater 544 watts. A lot of frost on the back wall of the evap cover. Will need a new control. ; ordrng 1 W11196400 (cntrl-elec) and 1 W1121
Near Solon, OH 44139
Jason N
Job Details: 01/13/2020
WALL OVEN WHIRLPOOL JJW2730WS00 "Installed UI control. Ran bake test to 300 on both upper and lower. Let cycle for 15 min. Op test good, no errors"
Near Bay Village, OH 44140
Gabriel P
Job Details: 01/13/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 "No issue with dishwasher is working as design ,opt test ok"
Near Streetsboro, OH 44241
Brian M
Job Details: 01/13/2020
WASHER MAYTAG MHW6630HW0 Cc of leak Ran several test cycles could not find a leak underneath but found drawer dispenser leaking from around the side Needs dispenser assembly Unit Is stacked will need dryer to be removed to access top of washer ; ordrng 1 W11316600 (drawer)
Near Moreland Hills, OH 44022
Jason N
Job Details: 01/13/2020
REFRIGERATOR KITCHENAID KFCS22EVMS2 "Recovered refrigerant, installed compressor, evaporator, and Uv dye drier. Pulled vacuum on system to 29 in/hg for 15 min. Held vacuum for 15 min. No leaks. Recharged with 5.0 oz of r134a. Watched frost pattern on evap,. Good pattern. Op test good."
Near Middleburg Heights, OH 44130
David R
Job Details: 01/13/2020
REFRIGERATOR WHIRLPOOL ET1MTKXKQ08 "Cc of ice building up in FZ and dripping down to FF, Temp of items being cold, maybe not defrosting. Tested, bad bi metal and defrost timer. Heater good. Ordering timer, bi me teal, thermostat. Will have to steam out ice in FZ, are sure drain tube is cl
Near Brimfield Township, OH 44240
Brian M
Job Details: 01/13/2020
REFRIGERATOR WHIRLPOOL WRS321SDHB01 Complaint of noisy operation Plugged unit in allowed unit to run several min while inspecting other unit in store Found no abnormal noises OP TEST OK
Near Rootstown Township, OH 44266
Brian M
Job Details: 01/13/2020
WASHER GE GTW460ASJ9WW Cc hot is cold and cold Is hot Found water lines reversed Swapped lines Ran test cycle OP TEST OK
Near Lakewood, OH 44107
Corina B
Job Details: 01/13/2020
RANGE KITCHENAID KSGG700ESS1 Replaced the door rod and switch. Heated oven to 350*. Optest ok.
Near Atwater, OH 44201
Brian M
Job Details: 01/13/2020
RANGE WHIRLPOOL WFE770H0FZ2 Cc unit not holding temp and seems to take longer to bake Ran test bake to 350 found unit to be about 5 degrees off Calibrated unit re ran test bake Got on average temp of 347 OP TEST OK
Near Cleveland, OH 44109
Corina B
Job Details: 01/13/2020
WASHER MAYTAG MVWX655DW2 "CC that the unit ran with water for over an hour. Ran diag. F8E1 – NO FILL, LONG NO FILL. Checked water lines, correct. Drain hose is correct height. Started a normal cycle. Optest ok"
Near Westlake, OH 44145
Corey L.
Job Details: 01/13/2020
OTR MICROWAVE KITCHENAID KHMC1857BSS "Replaced mag, op test good"
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 01/13/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Customer complaint that unit fills with water without using unit. It started weeks ago and slowly fills the dishwasher with water Needs water valve. Customer ; ordrng 1 W11175771 (valve-inlt), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44109
Corina B
Job Details: 01/13/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "CC that there is a grinding noise when dispensing ice and replaced the saddle valve with an inline valve valve. Dispensed the ice, normal noise. Will need a new valve due to the valve weeping. ; ordrng 1 WPW10349187 (valve)"
Near Mayfield Heights, OH 44124
Jason N
Job Details: 01/13/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc unit still stopping in mid cycle and then not starting. Ran diagnostics, no codes in history. Ran wash test then cancel drain. Checked power in to unit, good power in at 118v, checked power cord and connections in j-box. Customer stated it worked for
Near Highland Heights, OH 44143
Jeff M
Job Details: 01/13/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM00 Control board will not stay at the recommended setting consistently at the lower lowest setting and the handle is broken needs control board and new door handle; ordrng 1 W10806512 (handle) and 1 W10869714 (contrl-box)
Near North Royalton, OH 44133
David R
Job Details: 01/13/2020
OTR MICROWAVE WHIRLPOOL WMH31017HW2 Replaced parts. Tested. Heated. Op test ok
Near Avon, OH 44011
Gabriel P
Job Details: 01/13/2020
REFRIGERATOR WHIRLPOOL GC3SHAXVS02 "Filter housing defective,also leaking water,will need replace ordering parts ; ordrng 1 WPW10121140 (housing), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Highland Heights, OH 44143
Jeff M
Job Details: 01/13/2020
MICROWAVE WHIRLPOOL WMH32519HZ I explain to the customer that the fan is only a 400 CFM unit tested good.
Near Cleveland, OH 44110
Jeff M
Job Details: 01/13/2020
WASHER WHIRLPOOL WFW6620HW0 Installed new part did not work it’s main control board; ordrng 1 W11322905 (cntrl-elec)
Near Strongsville, OH 44136
David R
Job Details: 01/13/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Cc water coming from icemaker, icemaker working just excess water causing ice in to freeze and bigger cubes and water everywhereCalled techline Chris Doesn’t fall in service pointer m/s. Order UI and main boardgave customer estimate, do not order parts;
Near Parma, OH 44130
Corey L.
Job Details: 01/13/2020
REFRIGERATOR KITCHENAID KSSC42QTS02 "New shaft is same size, found the channel on auger motor is too large and spins around shaft, found previous techs notes for this same issue with auger motor on look up not being correct, ordering correct auger motor, did not install main control as we d
Near Painesville, OH 44077
Arthur V
Job Details: 01/13/2020
WASHER MAYTAG MHW6630HW0 Called techline talked to David Unit not responding correctly to any tests. Would not drain in drain mode but would fill. Needs adc. Reschedule at customer request ; ordrng 1 W11322883 (cntrl-elec)
Near Cleveland, OH 44124
Jason N
Job Details: 01/13/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Cc unit dispense slow.Confirmed slow dispense , customer stated they changed the filter with no change, it’s been slow since they installed. Rolled unit out to check water source pressure, found braided line kinked. Straightened out and tested dispense.
Near Willoughby, OH 44094
Jeff M
Job Details: 01/13/2020
WASHER WHIRLPOOL MHW5630HW0 the screws in the soap dispenser are stripped out and rusted needs the dispenser n screws; ordrng 1 W11316600 (drawer)
Near Avon, OH 44011
Gabriel P
Job Details: 01/13/2020
DRYER WHIRLPOOL WED7000DW2 Cc that there is no air flow. Turned cycle on a normal cycle. 165 F coming out of the back of the unit. Went outside to check the exhaust and found the openings completely shut and no air coming out. Also found aluminum foil vent hose and will need to be
Near Willoughby, OH 44094
Jeff M
Job Details: 01/13/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Icemaker is consistently cycling not filling needs new icemaker; ordrng 1 WPW10300024 (icemaker)
Near LaGrange, OH 44050
David R
Job Details: 01/13/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Called customer, said the same thing is happening, once you get water about 30 or so secs later it sill start dripping by itself. Spoke with Brian. Let customer know we are ordering parts before we return. ; ordrng 1 W10386778 (water fitting assy) and 2
Near Strongsville, OH 44149
David R
Job Details: 01/13/2020
RANGE KITCHENAID KSEG700ESS3
Near Painesville Township, OH 44077
Dan H
Job Details: 01/13/2020
REFRIGERATOR WHIRLPOOL WRF532SMBM01 "Customer complaint that unit is not cooling, Fresh food section temperature at 54 degrees, freezer section temperature at 44 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, found ice build
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/13/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Temp was on 35 degrees on user interface and temp inside was 33 34 degrees explain customer how to change temp on ui and to leave it on recommend settings on 38 degrees and also not to block the vent where all cooling comes out front also cc when using di
Near Lyndhurst, OH 44124
Joe O
Job Details: 01/10/2020
REFRIGERATOR KITCHENAID KSSS42QMW01 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 7.5oz of r134a. unit went into a 20 inch vac. And only has a partial frost pattern. Called BJ advised him. He stated to add a little more R134a. added
Near Concord Township, OH 44077
Jason N
Job Details: 01/10/2020
REFRIGERATOR KITCHENAID KRSF505ESS01 "Cc unit not coolingConfirmed ff and freezer compartments at room temperature. Tapped system, low side in 20 in vacuum. Unit has refrigerant leak. Unit needs sealed system repair. Repair covered under 2-5 yr. ; ordrng 1 W10779331 (compressor) and 1 WPW106
Near Painesville, OH 44077
Jason N
Job Details: 01/10/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TD0 "Cc crisper drawer roller broke off shelfCustomer was sent rollers, she needs the actual shelf, the pin that the roller attaches to is broken. Ordering shelf.; ordrng 1 5304508067 (SHELF W/ROLLERS)"