Service History 330 - Fred's Appliance

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC7HB00

Near Conneaut, OH 44030

Dan H

Job Details: 12/15/2021

"Customer complaint of big flash and smoking, found broil element broken, broil element is receiving 240vac , unit needs new broil element ; ordrng 1 WPW10260252 (Element)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Bedford, OH 44146

David R

Job Details: 12/15/2021

"Cc unit not dispensing detergent. As soon as I turned unit on, display read the load and go dispenser was turned off. Advised customer of having load and go dispenser option set on. Also I set unit to 2x concentration level, to get the most detergent the unit will release. Ran through"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Jefferson, OH 44047

Dan H

Job Details: 12/15/2021

"Customer complaint that unit is not spinning at the end of cycle, ran diagnostics found f7e4(basket re engagement failure), f0e3(overload), and f7e9(locked rotor) error codes, ran manual test cycle, unit spins on high speed spin, ran quick wash cycle, unit filled and began washing, unit started spinning."

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW4

Near Madison, OH 44057

Dan H

Job Details: 12/15/2021

"Customer complaint that unit sounds like it wants to come but it wont, ran diagnostics found f5e1(lid switch fault) error code, ran test cycle, lid locked, unit completed test cycle, started normal wash cycle, lid lock, unit filled and began washing, repeated with same results, unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MHW7000XW2

Near Perry, OH 44081

Dan H

Job Details: 12/15/2021

"Customer complaint of f9e1 error code and squealing noise during spin, ran diagnostics found f9e1(long drain), f8e1(long/no fill), f5e2(door lock error ), and f6e1(miscommunication between mcu and ccu) error codes , ran test cycle , door locked, unit filled washed and drained, squealing noise is coming from bearings, unit needs new control and tub assembly , customer does not want repair; ordrng 1 WPW10442139 (Cntrl) and 1 WPW10409998 (Tub assembly), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48FMS00

Near Solon, OH 44139

Brian M

Job Details: 12/15/2021

Cc unit call service light was flashing they seemed to have lost cooling but not sure Found unit running and operating properly Advised customer on what call service light means and what to check for according to tech sheet OP Test Ok at this time

We serviced a

GE DISHWASHER

Model GDF530PGM0WW

Near Mayfield, OH 44143

Corina B

Job Details: 12/15/2021

"CC that the unit is not turning on. Checked the outlet, good. Plugged the unit back unit started. Checked the terminal block, good. Unit started. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT311FFFZ00

Near Mayfield Heights, OH 44124

Corina B

Job Details: 12/15/2021

CC that the door pops open and the deli drawer falls. Confirmed. Used the Vaseline around the gasket. Drawer is installed correctly. Opt test ok

We serviced a

GE RANGE

Model C2S985SET8SS

Near Cleveland, OH 44124

Corina B

Job Details: 12/15/2021

"CC that the control is not working. Confirmed. Only key working is the cancel. Child lock is not on. Will need a new control; ordrng 1 WB27K10422 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Willowick, OH 44095

Jason N

Job Details: 12/15/2021

"Cc unit not washing clothing Customer stated unit is not washing clothes, barely making them wet during wash cycle. Ran auto test and calibration. Started wash load on normal and auto sense. Unit sensed, filled with enough water to cover clothing and started into wash cycle. Unit is working as designed at this time. No issues found. Advise customer about load sizing."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Richmond Heights, OH 44143

Joe O

Job Details: 12/15/2021

"Cc: not making iceFound small cubes in ice bin. Found ice maker error code e5(timed ice making). Unit has good water pressure. Cycled ice maker. Unit harvesting and filling. Found freezer temps at 9 degrees. Cycled power to unit. Advised is issue continues will Need ice maker. Advised customer to monitor over the next 48 hrsOnly quoted partial labor due to us being out recently for different issue. ; ordrng 1 W11483245 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Willowick, OH 44095

Jason N

Job Details: 12/15/2021

Installed gearcase and slider. Ran auto test and calibration. All functions passed. Op test good.

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Willoughby, OH 44094

Joe O

Job Details: 12/15/2021

"Cc: not startingFound error codes f5e3(lid will not unlock) f5e2(lid will not lock or lid lock failure). Manually tested lid lock. Lid lock functioning. Ran auto test. All functions working in auto test. Ran calibration. Ran normal cycle. Unit started, is washing. Needs controlCustomer does not want to repair at this time; ordrng 1 W11100602 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXW01

Near Aurora, OH 44202

Brian M

Job Details: 12/15/2021

"Cc of no ice Found icemaker jammed Removed ice Cycled icemaker no issue found at this time Advised to watch Quoted for icemaker if needed ; ordrng 1 WPW10251076 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Aurora, OH 44202

Brian M

Job Details: 12/15/2021

Cc of noise Ran auto test no abnormal normal noise Ran manual spin and agitate no abnormal noises Inspected unit underneath no issue found Advised I could not duplicate issue Advised to record If noise returns

We serviced a

MAYTAG WASHER

Model LAT9734AAE

Near Streetsboro, OH 44241

Brian M

Job Details: 12/15/2021

Cc unit not cycling properly Found timer missing some selections Needs timer but part is NLA 22001253; ordrng 1 22001253 (timer)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH78019HZ1

Near Streetsboro, OH 44241

Brian M

Job Details: 12/15/2021

"Cc unit not heating Verified no heat Found secondary winding on transformer not in spec Advised on magnetron abs transformer replacement ; ordrng 1 W11371718 (Transformer) and 1 W11230995 (magnetron), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Willowick, OH 44095

Jason N

Job Details: 12/15/2021

Cc unit dispenser door not closingConfirmed unit dispenser door will not stay latched. Replaced dispenser using customer supplied pre Id part. Ran diagnostics cycle to ensure proper operation. Op test good.

We serviced a

KITCHENAID DBL WALL OVEN

Model KEBS207BSS00

Near Cleveland, OH 44124

Corina B

Job Details: 12/15/2021

"CC that the unit is not heating properly. Ran diag no codes. Heated bottom oven to 350*, good. Heated upper oven to convection bake 325*, good. Working as designed."

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Mentor, OH 44060

Jason N

Job Details: 12/15/2021

"Installed bellow gasket. Ran quick wash test, no leaks. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KUDS30CXBL4

Near Gates Mills, OH 44040

Corina B

Job Details: 12/15/2021

"CC that the upper rack is not getting cleaned. 10-1 1- Dispen- ser Electrical Problem started a cycle, could hear there is not enough pressure for the water to spin the wash arms. Will need a new pump and motor. ; ordrng 1 WPW10780877 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Mentor, OH 44060

Jason N

Job Details: 12/15/2021

"Cc unit leaking from left cornerRan wash test, found small droplets coming from vent tube area. Pulled outer door panel. Found water coming out from vent assembly. Vent door staying open allowing water to come out during cycle. Ran diagnostics, verified fault code f10e2 for wax motor electrical problem. Unit needs vent assembly.; ordrng 1 W11414073 (Vent assembly) and 1 W11410062 (Control)"

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Highland Heights, OH 44143

Corina B

Job Details: 12/15/2021

"CC that the door does not shut. Confirmed, found the lid is broken. Took a picture. Will need a new lid. Office to reschedule appointment ; ordrng 1 W11259006 (Lid)"

We serviced a

GE DISHWASHER

Model GDT625PSJ2SS

Near Broadview Heights, OH 44147

David R

Job Details: 12/15/2021

"Cc dispenser door not opening up. Unplugged unit, getting correct power. Plugged unit back in. Cleaned out dispenser with water, to clear all debris. Ran a diagnostics, no error codes. Test number 5 for dispenser individual components.. Every single time it opened up. Ran a Light wash cycle 3 times. 10-12 mins into cycle the dispenser door opened. Good. Op test ok."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Strongsville, OH 44136

David R

Job Details: 12/15/2021

"Replaced gearcase, clutch and slider. Ran factory test, ran diagnostics cycle. Ran a quick wash cycle. All sounds are normal. All components are working. Good. Op test ok."

We serviced a

KITCHENAID RANGE

Model KESS907SWW06

Near Burton, OH 44021

Joe O

Job Details: 12/15/2021

Installed element. Ran test bake. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY05

Near Chardon, OH 44024

Joe O

Job Details: 12/15/2021

"Installed gaskets, ice maker and switch. Cycled Ice maker. Op test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MRT711SMFZ00

Near Chardon, OH 44024

Joe O

Job Details: 12/15/2021

Cc: not making iceInstalled ice maker. Cycled. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Willowick, OH 44095

Corina B

Job Details: 12/15/2021

"Cust showed pop, sent pic. CC that the unit is not agitating. Confirmed. Found the shifter out of the place. Replaced the shifter. Ran a calibration. Opt test ok"

We serviced a

GE MICRO/OVENCOMBO

Model PVM1790SR1SS

Near Madison, OH 44057

Joe O

Job Details: 12/15/2021

Installed latch assembly. Tested. Unit still not heating. Found latch assembly needed adjusted. Adjusted latch assembly. Tested multiple times. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW2

Near Painesville, OH 44077

Jason N

Job Details: 12/15/2021

"Installed main control and temperature probe. Ran bake test to 350 degrees. Let cycle. Measured temperatures approx 340 degrees. Set calibration +10 degrees. Reran bake at 350, let stabilize, recorded temperatures, approx 350-352 degrees. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFG540H0ES1

Near Strongsville, OH 44149

David R

Job Details: 12/15/2021

Replaced spark module. Tested all burners. Good. Op test ok.

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Avon Lake, OH 44012

Angel

Job Details: 12/15/2021

"Cc that unit will not agitate. Ran a manual agitation on diagnostics and would hardly agitate. Took off agitator to inspect and the splines on the agitator were stripped. Will need agitator replaced. Ordering part.; ordrng 1 285565 (Agitator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0HV0

Near Mantua, OH 44255

Brian M

Job Details: 12/15/2021

Installed control Ran test bake to 350 OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Madison, OH 44057

Dan H

Job Details: 12/15/2021

"Customer complaint that unit is not cooling properly, fresh food section temperature at 33 degrees, freezer section temperature at -6 degrees, customer says control and fresh food section evaporator fan have been replaced, unit needs defrost thermistor moved to correct position , customer will repair themselves"

We serviced a

N/A N/A

Model WED4800BQ1

Near North Ridgeville, OH 44039

Marie V

Job Details: 12/15/2021

"Cc that the unit is making a squeaky noise and is taking too long to dry. Took unit apart, found rollers and belt seating out. Replaced kit from T/S, put unit back together and tested temperature, pass advice cust to have someone clean vent, also found unit has flexible foil vent, advice to replace with semirigid or flexible metal because those are fire hazard. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model UMV1160CS9

Near Amherst, OH 44001

Gabriel P

Job Details: 12/15/2021

"Replace top panel,opt test ok"

We serviced a

WHIRLPOOL COOKTOP ELE

Model KSEG950ESS2

Near Cleveland Heights, OH 44106

Corina B

Job Details: 12/14/2021

CC that the cooktop is upside down. Confirmed. The cooktop is siliconed in place and upside down. Took pictures. Will need a new cooktop; ordrng 1 W10813359 (Cooktop)

We serviced a

AMANA OTR MICROWAVE

Model AMV2307PFS4

Near LaGrange, OH 44050

David R

Job Details: 12/14/2021

Light bulb broke in socket and terminals are burnt. Will probably have to replace whole main wiring harness. Ordering harness and socket. ** two count*** requesting double labor ; ordrng 1 W10210871 (Socket) and 1 W11350914 (Main harness)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT910SAYE3

Near South Euclid, OH 44121

Joe O

Job Details: 12/14/2021

Customer stated he needed unit hooked up. Advised customer we do not do install. Need installer or contractor

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDM03

Near East Cleveland, OH 44112

Corina B

Job Details: 12/14/2021

CC that the ff section is not cold. Confirmed. Found the freezer gasket coming off. Used silicone to put the gasket back in place. Steamed out the freezer. Cust left could not ask for a towel to clean the freezer out with the water and ice. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Parma, OH 44129

Manny

Job Details: 12/14/2021

"Cc unit making a real loud grinding noise when running, set unit in diagnostics cycle,heard the noise as soon and unit started to agitate, Checked underneath and found a lot of oil on the rotor, floor and all over the inside of the cabinet, unit will need a gearcase, rotor, stator, clutch and slider, unit still under the 10 year warranty for motor, customer Will not proceed with the repair.; ordrng 1 W11455453 (Gear case) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W10754158 (Stator) and 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KSGB900ESS4

Near Westlake, OH 44145

Angel

Job Details: 12/14/2021

Cc that unit trips breaker when plugged in. Confirmed plugged in unit and tripped breaker. Unplugged and reseted breaker tried something different on it and worked so found that the range is the problem not the outlet verified all wiring and looked good nothing burnt or out of place called BJ explained issue and had me do some test and found that if you disconnect j1 connector on module board it will not trip breaker so BJ and i agreed to replace module board. Ordering board.; ordrng 1 W10860916 (Spark module)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5FVAXVB02

Near North Olmsted, OH 44070

Angel

Job Details: 12/14/2021

Replaced ice maker and damper also made sure ice maker cycled. Opt test ok.

We serviced a

KENMORE DISHWASHER

Model 66513473N412

Near Mentor, OH 44060

Jason N

Job Details: 12/14/2021

"Cc unit leaking from door. Ran unit wash test with outer door off. Observed for leaks. Found water starting to overflow tub lip when lower spray arm was active. Checked spray arm, found lower spray arm separated on one side. Unit needs lower spray arm. Customer will install himself. ; ordrng 1 W10849471 (Spray arm)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, OH 44112

Jason N

Job Details: 12/14/2021

"Cc unit not coolingInstalled gauges, low side reading 12 in/hg vacuum. Checked connections for leaks, found pinhole leak at process valve connection. Recovered refrigerant. Attempted to repair joint, could not get joint to properly seal, stub on compressor compromised. Installed new compressor from misc. truck stock. Brought system down to 29 in/hg vacuum, held vacuum. No change to gauges. Recharged system with 4.27oz of r134a. Low side stable at 1psi, freezer starting to cool. Advised customer to allow up to 24 hrs for unit to desired temps. Op test good. ; used 1 WPW10507886 (Compressor) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDS40CVSS2

Near Cleveland, OH 44109

Manny

Job Details: 12/14/2021

"Cc dispenser wont open, ran diagnostics cycle, dispenser didnt open, took unit apart and saw the dispenser motor with melted insulation, unit will need a new dispenser (WPW10199696), office to contact customer to reschedule when parts are available.; ordrng 1 WPW10199696 (Dispenser assy), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DRYER

Model GTD81ESPJ0MC

Near Cleveland, OH 44128

Jason N

Job Details: 12/14/2021

Cc unit not turning on at allForgot to plug in door switch. Reconnected and started unit. Op test good.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDE3

Near Chagrin Falls, OH 44022

Jason N

Job Details: 12/14/2021

"Cc unit stops after a few minutes in cycle Ran diagnostics, found codes f8e2 for drain motor electrical problem and f3e2 for thermistor shorted. Ran diagnostics cycle in entirety, codes at end were f8e2 and f3e2. Unit drained properly, no issue with drain pump. Unit needs OWI sensor. ; ordrng 1 W11084121 (OWI sensor)"

We serviced a

GE DRYER

Model GTD81ESPJ0MC

Near Cleveland, OH 44128

Jason N

Job Details: 12/14/2021

"Cc unit shuts off after a minuteCustomer stated unit shuts off after about a minute on any cycle except for timed dry. Checked moisture sensor, found sensor bars connector unplugged. Reconnected. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC0

Near Chagrin Falls, OH 44022

Jason N

Job Details: 12/14/2021

Cc unit leaking waterCustomer stated unit leaks even when they dont use it. Checked unit for source of leak. Found water lines corroded and leaking on both hot and cold connections to unit valve. Turned water off to unit and notified customer they will need to replace water lines. Corrosion on rear paneling will not affect unit.

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW

Near Cleveland, OH 44114

Manny

Job Details: 12/14/2021

"Cc unit keeps on draining, replaced main control with part provided by customer. Op test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRU19F8RFC

Near Amherst, OH 44001

Angel

Job Details: 12/14/2021

Arrived home and did a leak test with nitrogen and found the leak was on the evaporator. Recovered refrigerant replaced evaporator and filter drier ran a vacuum and recharged with 3.50z of r134a waited for frost pattern. Opt test ok. Explained customer to wait 24hrs for proper cooling.

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Chesterland, OH 44026

Jason N

Job Details: 12/14/2021

"Cc unit noisy in spin cycle Ran auto test, confirmed gearcase bearing noise in both agitation and spin cycles. Unit needs gearcase and slider. ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW00

Near Beachwood, OH 44122

Manny

Job Details: 12/14/2021

Replaced rollers. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Painesville, OH 44077

Dan H

Job Details: 12/14/2021

"Customer complaint that unit takes an hour and 10 minutes to wash, advised customer that an hour is the average wash cycle time for this model, ran diagnostics found f7e6(motor fault) error code, found new style shifter disconnected from cam, installed new old style shifter , op test good ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID RANGE

Model KGRS202BSS1

Near Mentor, OH 44060

Dan H

Job Details: 12/14/2021

"Installed new burner valve, op test good"

We serviced a

MAYTAG WASHER

Model MVW6200KW

Near Kent, OH 44240

Brian M

Job Details: 12/14/2021

Complaint of leaking This is not something I can verify no water hookups in store Inspected unit seems that unit had a leak on valve connections No other issues found

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYW05

Near Mentor, OH 44060

Dan H

Job Details: 12/14/2021

"Customer complaint that unit is not cooling properly, fresh food section temperature at 44 degrees, freezer section temperature at 34 degrees, freezer section door is not closing, freezer section set for warmest setting, set to recommended, good frost pattern on evaporator, evaporator fan is running, compressor and condenser fan are running, found freezer section drawer tracks broken preventing door from closing completely, unit needs new drawer tracks; ordrng 1 WPW10397636 (Track lh) and 1 WPW10397635 (Track rh), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Westlake, OH 44145

Gabriel P

Job Details: 12/14/2021

"Coin stuck inside basket the only way to get it out is by replacing basket charge only service customer is aware of situation,opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WHD862CHC2

Near Ravenna, OH 44266

Brian M

Job Details: 12/14/2021

Cc f9e2 Installed Pump no good Found connections on board not plugged in Fixed connections OP Test Ok

We serviced a

GE DISHWASHER

Model GDP665SYN0FS

Near Mentor, OH 44060

Dan H

Job Details: 12/14/2021

"Installed new drain hose, op test good"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Avon, OH 44011

Gabriel P

Job Details: 12/14/2021

"Found drain pump clog with mask and two brawl pads clean filter put back together the ran calibration and auto test pass,opt test test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ0

Near East Cleveland, OH 44112

Corina B

Job Details: 12/14/2021

"CC that there is a loud noise in the spin cycle. Confirmed. Found oil leaking from the gearcase. Agitator is not coming out. Will need a new gearcase, shifter, cam, belt, motor, agitator and capacitor ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W10804665 (Capacitor) and 1 WPW10006355 (Shifter) and 1 WPW10006415 (Motor) and 1 WP3951744 (Agitator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2FHAXSB04

Near Streetsboro, OH 44241

Brian M

Job Details: 12/14/2021

Cc no ice Found ice stuck in chute Cleared chute OP Test Ok

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2476SF1A

Near Willoughby, OH 44094

Joe O

Job Details: 12/14/2021

Cc: not washing properlyUnit will not allow entry into diagnostics or tests mode. Pulled unit. Ohmed out heater. Checked good. Needs control.; ordrng 1 5304520661 (Control assembly)

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW3

Near Painesville, OH 44077

Joe O

Job Details: 12/14/2021

"Installed motor, cabinet, panel, igniter and base. Ran test cycle. Op test ok; used 1 279311 (IGNITOR) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS03

Near Aurora, OH 44202

Brian M

Job Details: 12/14/2021

"Cc microwave not heating, turning on Found several errors f1e4, f4e1, f4e9 Followed tech sheet Needs control, inverter and magnetron ; ordrng 1 W11325603 (Control) and 1 W11325604 (Inverter) and 1 W11346197 (Mag), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KEMC308KSS0

Near Cleveland Heights, OH 44118

Corina B

Job Details: 12/14/2021

CC that the interior light does not work. Confirmed will need a new lightbulb. ; ordrng 1 WPW10440740 (Lamp) and 1 423107022541 (Holder)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 12/14/2021

"Found unit working as design customer had few questions from a previous issue that happens few months ago answer all there questions,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Painesville, OH 44077

Dan H

Job Details: 12/14/2021

"Customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, corrected drain hose, unit is operating as designed"

We serviced a

KITCHENAID RANGE

Model KFGG500ESS2

Near Fairview Park, OH 44126

Gabriel P

Job Details: 12/14/2021

"Found no issues preheated to 400 hundred on my cast iron pot confirm good show customer also wait 20 minutes to make sure temp stays at 400 and it did it was at 402 ,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 12/14/2021

Cc of leak Leak caused by heater bushings Needs heater; ordrng 1 W11537778 (Heater)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TS5

Near Euclid, OH 44123

Corina B

Job Details: 12/14/2021

"CC that the unit is not turning on. Confirmed. Checked the compressor 12.68 amps. Locked rotor. Will need a new compressor. ; ordrng 1 240550938 (Compressor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ROPER DRYER

Model REX4634KQ1

Near University Heights, OH 44118

Corina B

Job Details: 12/14/2021

CC that the unit will not start. Confirmed. Found a sock in the blower housing. Removed the sock. Opt test ok

We serviced a

KENMORE FREEZER CHEST

Model 253.115211

Near Madison, OH 44057

Joe O

Job Details: 12/14/2021

"Cc: not coolingFound start device and capacitor burned up. Hooked up compressor tester, found compressor not running. Needs compressor, start device and capacitorCompressor shows discontinued ; ordrng 1 5304491584 (controller kit) and 1 218909912 (capacitor) and 1 5304464034 (compressor(discontinued)) and 1 WPW10143759 (dryer)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Parma, OH 44129

Manny

Job Details: 12/14/2021

"Cc unit just clicking when washing and seem to take a long time in any cycle. Found error code F7E5 for shifter fault. Replaced parts sent, opt test ok."

We serviced a

KITCHENAID WALL OVEN

Model KEMS379BSS00

Near Ashtabula, OH 44004

Dan H

Job Details: 12/14/2021

"Customer complaint that oven is not heating properly, started bake for 350 degrees, unit never stopped preheat and temperature went up to 375 degrees , unit needs new control, customer is stating that unit was purchased in 2017, entitlement says part is covered , customer cannot find proof of purchase but will reach out to dealer for new copy, customer does not want repair at this time; ordrng 1 WPW10317343 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW8230HC0

Near Mentor, OH 44060

Joe O

Job Details: 12/14/2021

"Cc: f2e2 error, unsure if unit is levelInstalled ui. Ran diagnostics test cycle. Unit is level. Ran drain and spin. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Westlake, OH 44145

Marie V

Job Details: 12/14/2021

Cc that the door does not open properly. Confirmed found left hinge off place. Corrected issue. Op test ok.

We serviced a

MAYTAG WASHER

Model MVWP475EW0

Near Ashtabula, OH 44004

Dan H

Job Details: 12/14/2021

"Customer complaint that unit is not starting and start button is loose, ran diagnostics found f7e6(motor fault), f0e2(over suds), and f9e1(long drain) error codes, lid locks, motor runs, found drain pump not working, drain pump is receiving 120vac, no debris in drain pump, start button is broken off of control, unit needs new control and drain pump , customer does not want repair; ordrng 1 WPW10719321 (Cntrl) and 1 WPW10276397 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25EWMS2

Near University Heights, OH 44118

Corina B

Job Details: 12/14/2021

"CC that the ice maker is not working. Confirmed. The gears are not turning, can hear them trying. Will need a new ice maker. Office to reschedule appointment.; ordrng 1 D7824706Q (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Ashtabula, OH 44004

Dan H

Job Details: 12/14/2021

"Installed new valve, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED6620HC1

Near North Ridgeville, OH 44039

David R

Job Details: 12/14/2021

"Cc unit making noise, had other companies come and try to fix. Found some of the brackets on unit not aligned or replaced on correctly. Noise is coming from vent, exhaust pipe area. Tried to move around vent inside and previous techs had some padding under vent, readjusted to different spots. Noise came and go. Got to stop but have estimate to customer on all parts part of exhaust vent. Customer paid SVC only. Do not order parts ; ordrng 1 W11310026 (Vent collar) and 1 WP697772 (Blower) and 1 WPW10211911 (Vent housing) and 1 WPW10342188 (Exhaust pipe) and 1 WPW10344699 (Vent collar), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Fairview Park, OH 44126

Gabriel P

Job Details: 12/14/2021

Found connector loose fix issue opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Parma Heights, OH 44130

Manny

Job Details: 12/14/2021

"Cc unit barely makes ice. Unit is cooling temp in RC 42 and FC 7. Tried setting unit into service mode unit keeps kicking me out of service mode. Finally stay in service mode try step 29 in service mode ice maker just homes and clicks, checked power to the ice make from control proper voltage but unit shut off completely on its own unplugged unit for 30 seconds plugged back in unit stated normally, unit will need an ice maker and console and control. Customer only wants me to come for return visit.; ordrng 1 W11546935 (Ice maker) and 1 W11566851 (Control) and 1 W11518204 (Ui)"

We serviced a

MAYTAG DRYER

Model MEDE400XW0

Near Westlake, OH 44145

Marie V

Job Details: 12/14/2021

"Cc that the unit is making a screeching noise. Started unit confirmed noise. Rollers and pulley neede to be replaced. Replaced kit from T/S, cleaned out unit inside. Ran unit. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

AMANA COOKTOP GAS

Model AKS3040E

Near Parma, OH 44130

David R

Job Details: 12/14/2021

"Cc knobs on valves wont move, water was spilled into all valves. All valves will not turn from off position, not sparking as well. Parts are Discontinued. Y0315645 valve, Y0316705 spark switch, Y0316742 spark harness all discontinued. Customer paid SVC only."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Mentor, OH 44060

Joe O

Job Details: 12/14/2021

"Installed gear case, and hub. Ran auto test and calibration. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW0

Near Jefferson, OH 44047

Dan H

Job Details: 12/14/2021

"Customer complaint that unit is not working and door gasket needs replaced, ran diagnostics found f6e1(communication error between ccu and mcu) and f9e1(long drain) error codes, no power going to motor control unit , unit need new central control unit , customer want bellow replaced, and unit needs drain pump filter basket cleared , customer does not want repair at this time; ordrng 1 W10427967 (Ccu) and 1 WPW10237494 (Bellow), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near North Royalton, OH 44133

David R

Job Details: 12/14/2021

"Replaced lid. Tested, good. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Garfield Heights, OH 44125

Marie V

Job Details: 12/14/2021

Replaced valve and dispenser. Leveled unit. And advise cust to monitor unit if it keeps happening cust needs to call whirlpool cust service. Op test ok

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US2A

Near Kirtland, OH 44094

Joe O

Job Details: 12/14/2021

Installed latch. Tested. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, OH 44135

Gabriel P

Job Details: 12/14/2021

"Found a lint trap sock inside drain hose preventing water to come out cause of how clog it was advise customer not to do that and also to properly install drain hose cause is to low on the ground and it could cause siphoning,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Solon, OH 44139

Brian M

Job Details: 12/14/2021

"Cc unit wasnt working but now is working Ran auto test no errors unit ran test with no issues Advised to watch Quoted sump assembly if issue returns ; ordrng 1 W11178672 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Maple Heights, OH 44137

Brian M

Job Details: 12/14/2021

Unit not hooked up Replaced agitator Ran test spin and agitate OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Maple Heights, OH 44137

Brian M

Job Details: 12/14/2021

Cc no ice in bottom Ran icemaker test Harvest unit ran and called for water but no water coming in Suspect valve issue but I can not pull unit out by my self unit is wedged in wall and cabinet Will need 2 techs to pull out ; ordrng 1 W11129435 (valve) and 1 W10865826 (valve)

We serviced a

GE WASHER

Model GTW680BSJWS

Near Lorain, OH 44053

Angel

Job Details: 12/14/2021

Cc that unit is leaking underneath unit. Started a speed wash let it fill and made sure it was not leaking from the hoses on back or the drain hose and looked good also put unit to drain and than looked underneath unit to see if any hoses or the pumps were leaking and everything looked good no signs of a leak anywhere. Asked customer to monitor for now and if they see it leak again to try to video it or see where it could be coming from to have a better clue what it could be. Opt test ok.

We serviced a

MAYTAG STACK W/D

Model MED5500FC1

Near Shaker Heights, OH 44120

Corina B

Job Details: 12/14/2021

Replaced the dryer repair kit. Opt test ok

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near North Royalton, OH 44133

David R

Job Details: 12/14/2021

Replaced main control and pressure hose. Ran diagnostics test and factory test. Ran a quick wash to test ok. Good. Op test ok.

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