We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lyndhurst, OH 44124
Jason N
Job Details:
08/04/2021
Installed UI control. Unit powered on. Ran wash test. Op test good.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ06
Near Ashtabula, OH 44004
Jeff M
Job Details:
08/04/2021
The unit has ice build up on the ceiling. I called Tech Line he recommended to rtv the cabinet also to shim the door upwards and to replace the door if all else fails Im gonna do it all in one go. no eta on door; ordrng 1 LW10852154 (Door) and 5 WP487576 (Shim)s
We serviced a
WHIRLPOOL MICROWAVE
Model NA
Near Bedford Heights, OH 44146
Brian M
Job Details:
08/04/2021
Product not found ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL COMPACTOR
Model KTTS505ESS0
Near Solon, OH 44139
Brian M
Job Details:
08/04/2021
Cc pedal broken Found pedal to have stripped screw Replaced pedal OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Chagrin Falls, OH 44022
Brian M
Job Details:
08/04/2021
Cc unit keeps dripping inside tub Found valve seeping Replaced using truck stock Ran auto test and calibration OP Test Ok
We serviced a
JENN-AIR MICROWAVE
Model JMW3430DP02
Near Chagrin Falls, OH 44022
Brian M
Job Details:
08/04/2021
Installed UI OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near South Euclid, OH 44121
Corina B
Job Details:
08/04/2021
CC that there is frost and ice in the freezer. Confirmed. Found the gasket not touching the fame. Steamed out the gasket and freezer. Opt test ok
We serviced a
AMANA RANGE
Model AGR5330BAW
Near Euclid, OH 44132
Dan H
Job Details:
08/04/2021
"Customer complaint that unit keeps tripping gfci outlet, unit plugged into normal outlet and is working fine, per installation instructions Performance of this range will not be affected if operated on a GFCI-protected electrical outlet. However, occasional nuisance tripping of the GFCI breaker is possible due to the normal operating nature of electronic gas ranges, plugged unit into gfci and started bake for 350 degrees, oven heated outlet did not trip, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Shaker Heights, OH 44122
Jason N
Job Details:
08/03/2021
Cc unit codes f5 and will not start.Confirmed when unit powers on f5 appears on display and powers off. Replaced lid latch using customer supplied pre Id part. Ran auto test. All functions passed. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Painesville, OH 44077
Corina B
Job Details:
08/03/2021
Replaced the ice maker. Optest ok.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0S2
Near Painesville, OH 44077
Corina B
Job Details:
08/03/2021
Replaced the harness and the cord. Heated oven to 350*. Opt test ok.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Solon, OH 44139
Corina B
Job Details:
08/03/2021
Ordered the Wrong part. ; ordrng 1 W11024683 (Cover)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Painesville, OH 44077
Dan H
Job Details:
08/03/2021
"Customer complaint that unit is not spinning and there is a burning smell, ran diagnostics found f7e1(basket speed fault) error code, tachometer test shows optical sensor is not reading basket, installed new shifter, op test no good , found brown wire in shifter harness open, unit needs new harness, part is out of stock so not scheduling return appointment ; ordrng 1 W11545744 (Harness) and 1 W10786100 (Harness), used 1 W10913953 (ACTUATOR) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Elyria, OH 44035
Marie V
Job Details:
08/03/2021
Cc that the unit makes a loud noise when running. Started a high speed spin and heard loud noise coming from the belt. Replaced belt from T/S. Tested unit. Op test ok ; used 1 WPW10006384 (BELT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Avon, OH 44011
Marie V
Job Details:
08/03/2021
"Cc that the unit is leaking. Cust had unit pulled out to show where the water was coming from. Fond drain tube clogged, removed and cleared out found debris and plastic inside tube. Put everything back together and also cust said that the fresh food section had condensation , ask cust how much exactly she said is on the plastic bins. Told cust that that is normal every time you open the door the bins will get a little fog. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lorain, OH 44052
Gabriel P
Job Details:
08/03/2021
Found compressor with high amps 8.6 will need parts listed ; ordrng 1 WPW10507886 (Compressor) and 1 W10843121 (Dryer filter) and 1 W10836706 (Evaporator)
We serviced a
KITCHENAID COOK TOP
Model KECC507RBL004
Near Mentor, OH 44060
Dan H
Job Details:
08/03/2021
"Customer complaint that element is not working, confirmed, found switch not sending power to element, unit needs new infinite switch, part is out of stock so not scheduling return appointment ; ordrng 1 WP9763764 (Switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model MGR5755ADQ
Near Cleveland, OH 44143
Dan H
Job Details:
08/03/2021
"Customer complaint that display is missing digits, confirmed , unit needs new control, customer does not want repair at this time ; ordrng 1 WP5701M382-60 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB450WQ1
Near Lorain, OH 44053
Gabriel P
Job Details:
08/03/2021
"Found error du door not locking ordering latch it failed ; ordrng 1 WPW10619844 (Latch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Avon, OH 44011
Gabriel P
Job Details:
08/03/2021
Found big shifter off of pulley ordering original one ; ordrng 2 W10913953 (Shifter)s
We serviced a
MAYTAG DISHWASHER
Model MDBH979SAM1
Near Independence, OH 44131
Corina B
Job Details:
08/03/2021
Replaced the harness and control. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Madison, OH 44057
Jeff M
Job Details:
08/03/2021
"Everything in the refrigerator is freezing. I tested the sensors the freezer sensor was at 23,000 homes which is roughly in spec refrigerator sensor tested at 6000 ohms. Diagnostic showed all the sensors passed. Needs a control board and sensor for as cold as it was it shouldve been closer to 7500+; ordrng 1 W11043763 (Control) and 1 W10884720 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Madison, OH 44057
Jeff M
Job Details:
08/03/2021
The door is warped I took a picture it needs a new door no eta ; ordrng 1 W11435329 (Door)
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Geneva, OH 44041
Jeff M
Job Details:
08/03/2021
Installed the new part op tested good. Actuator
We serviced a
KENMORE WASHER
Model 110.20912991
Near Westlake, OH 44145
Marie V
Job Details:
08/03/2021
"Cc that the unit is not draining and that they think that it just stop working. Confirmed, found lost of oil all over. Unit will need gearcase, motor, and clutch. Cust will call if they w not to continue.; ordrng 1 3360629 (Gearcase) and 1 285785 (Clutch) and 1 WP3352287 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Independence, OH 44131
Corina B
Job Details:
08/03/2021
Replaced the freezer led. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Jefferson, OH 44047
Brian M
Job Details:
08/03/2021
Installed control and valve Ran diagnostics cycle OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Cleveland Heights, OH 44106
Dan H
Job Details:
08/03/2021
"Installed new user interface, op test good"
We serviced a
WHIRLPOOL DRYER
Model KOCE500ESS07
Near Ashtabula, OH 44004
Jeff M
Job Details:
08/03/2021
Installed the new part op tested good. Bearings
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Oberlin, OH 44074
David R
Job Details:
08/03/2021
Replaced icemaker adapter gaskets and adapter. Removed all ice. Good. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FKCH17F7HWC
Near Middlefield, OH 44062
Brian M
Job Details:
08/03/2021
Cc unit leaking Found drain tube clogged Clear clog OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH00
Near Olmsted Township, OH 44138
Marie V
Job Details:
08/03/2021
"Cc that the unit is not cold enough. Freezer is at 55* and fresh food section 58*,. Evap fan is running is running along with condenser fan and compressor. Used piercing valve from T/S to verify pressure on system. While running it was at 20inch vacc, unplugged unit it whens up to 30psi. Unit has a leak. Will need sealed system repair. Compressor is cover under warranty . Cust will call if she wants to continue ; ordrng 1 W10836706 (Compressor) and 1 W10507884 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Olmsted Falls, OH 44138
Marie V
Job Details:
08/03/2021
Cc that one burner will not ignite. Confirmed all ignitors are working but the left rear is not sparking. Check connections on ignitor and spark module. Is good. Unit will need new ignitor. Office will contact to schedule ; ordrng 1 W11453940 (Ignitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Westlake, OH 44145
Gabriel P
Job Details:
08/03/2021
Found lots of ice on evaporator steam all ice replace part opt test ok
We serviced a
WHIRLPOOL STACKED W/D
Model WET4024HW0
Near Cleveland, OH 44113
Dan H
Job Details:
08/03/2021
"Installed new belt, op test good"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Parma, OH 44134
Corina B
Job Details:
08/03/2021
CC that the unit does not start and there is water inside. Confirmed. F8e1 long drain. Found the drain pump unplugged. Reconnected the pump. Started a rinse and spin. Opt test ok.
We serviced a
MAYTAG DRYER
Model MDG10CSAAL
Near Rocky River, OH 44116
Gabriel P
Job Details:
08/03/2021
"Replace flame sensor,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QKS02
Near Cleveland, OH 44102
Corina B
Job Details:
08/03/2021
"CC that the unit is not cooling the ff section. Fz -10 ff 40-45*. Found the return frozen steamed out the return. Checked the damper, open and closing. Opt test ok"
We serviced a
KENMORE RANGE
Model 790.74333311
Near Bay Village, OH 44140
Gabriel P
Job Details:
08/03/2021
"Igniter weak Im all out of truck stock ordering ; ordrng 1 316489403 (Ignitor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Lakewood, OH 44107
Corina B
Job Details:
08/03/2021
"CC that the freezer stops working then starts again. Ff section is fine. Checked the evap good frost pattern. Fz 0 ff 36. Temperature set at ff 34 and Fz -3. Checked the thermistor good. Fans are running. Compressor good. Will need a main control and ui. ; ordrng 1 W11340158 (Ui) and 1 W11172798 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW
Near Wickliffe, OH 44092
Dan H
Job Details:
08/03/2021
"Customer complaint that unit is not heating, confirmed, unit is receiving correct power from supply,thermal fuse is good, thermal cut off and stats are good, timer is good, unit needs new motor; ordrng 1 279827 (Motor)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2266AEU
Near Cleveland, OH 44113
Corina B
Job Details:
08/03/2021
Replaced the control. Programmed the control. Brought the core back for return. Compressor and fans turned on. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ01
Near Strongsville, OH 44136
David R
Job Details:
08/03/2021
"Cc unit not making. Went through diagnostics. Icemaker cycle. When calling for water, piece of ice fell from the full tube and water poured out. Turned down the FZ temp. Customer to monitor. SVC only, op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Broadview Heights, OH 44147
David R
Job Details:
08/03/2021
"Replaced UI, fan scroll, thermistor. Give 24 hours to return to normal temps."
We serviced a
WHIRLPOOL REFRIGERATOR
Model EB21DKXDW01
Near Middlefield, OH 44062
Brian M
Job Details:
08/03/2021
Cc unit not cooling properly Found rear freezer wall frosted up Heater working Advised unit needs to defrost Advised to turn off for couple of days
We serviced a
WHIRLPOOL DRYER
Model WED88HEAW1
Near Bay Village, OH 44140
Gabriel P
Job Details:
08/03/2021
"Found motor seize gave estimate customer will not fix paid service call ; ordrng 1 279787 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DRYER
Model n/a
Near Painesville, OH 44077
Joe O
Job Details:
08/03/2021
Cust stated she wanted to cancel and is going to purchase a new dryer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Painesville, OH 44077
Joe O
Job Details:
08/03/2021
Cc: not sealing completelyFound gap in ff door near seal. Raised ff door by swapping washers from top to bottom. Op test ok
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Painesville, OH 44077
Joe O
Job Details:
08/03/2021
"Cc: not allowing selections, not startingFound control will not allow selections. Checked control led for csm error. Needs uiCustomer does not want to repair at this time ; ordrng 1 WD21X23462 (kit svc ui top logic), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ0
Near Willowick, OH 44095
Joe O
Job Details:
08/03/2021
"Customer does not have pop. Advised customer we would need pop, svc, or contact whirlpool.Customer to contact after they get pop or auth."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Chesterland, OH 44026
Joe O
Job Details:
08/03/2021
Installed water filter line. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Ashtabula, OH 44004
Jeff M
Job Details:
08/03/2021
What size motor is seized up in the lower spray arm is starting to split; ordrng 1 W11085683 (Sump) and 1 W10491331 (Lower spray arm)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Kirtland, OH 44094
Joe O
Job Details:
08/03/2021
"Cc: not starting not operatingCustomer stated unit would not start, customer pressed start unit started right up. Checked power, unit has proper power. Found no loose wires or connections. Unit functioning as designed. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB757JW0
Near Andover, OH 44003
Jeff M
Job Details:
08/03/2021
Customer is still hearing grinding clacking sound coming from the machine. I put the unit in diagnostics it had 78 and a 79. Which is the motor overheating and not functioning. Needs a main control board and gear case.; ordrng 1 W11195970 (Control) and 1 W11393685 (Gear case) and 1 W11195971 (Stator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FVAXVL01
Near Avon Lake, OH 44012
Gabriel P
Job Details:
08/03/2021
"Found drain pan clogg,steam out completely then replaced drain tube on service pointer,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW0
Near Mentor, OH 44060
Dan H
Job Details:
08/03/2021
"Installed control and user interface , op test no good , new user interface not working properly even after connecting to old control, only power button is working, reinstalled old user interface , op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Cleveland, OH 44104
Corina B
Job Details:
08/03/2021
Replaced the gasket. Opt test ok
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Andover, OH 44003
Jeff M
Job Details:
08/03/2021
Install the new parts noise still persists after the install. It is a very heavy clicking sound and it only happens when there is a load inside the dryer. It appears that the noise is coming from the bulkhead assembly needs a new bulkhead.; ordrng 1 W10828905 (Bulk head)
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Jefferson, OH 44047
Jeff M
Job Details:
08/03/2021
Installed the new part op tested good. Belt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Ashtabula, OH 44004
Jeff M
Job Details:
08/03/2021
Installed the new part op tested good. Filter head icemaker water valve
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Cleveland, OH 44120
Jason N
Job Details:
08/03/2021
"Cc unit not starting cycles, f5 codeRan diagnostics, found codes f5e3 for lid unlock fault, f5e1 for lid lock fault, lid is up, and f2e1 for UI stuck button. Unit needs lid lock. Customer wants to repair but does not have the funds to do so at this time. Collected service and rescheduled for later date.; used 1 W10810403 (Lid latch) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Beachwood, OH 44122
Jason N
Job Details:
08/03/2021
"Cc unit not rinsing, washing or draining properly.Customer stated unit doesnt wash clothing properly, rinse it, because there is detergent left in the clothing and doesnt drain properly, due to always being offbalance. Ran diagnostics, found codes f0e5 for offbalance load, and f0e9 for offbalance pause. Ran auto cycle and calibration. Started normal load w/4 large towels. Let fill up and start washing, switched over to drain and spin. All functions normal. Customer started normal cycle, noticed spin speed turn off for cycle. Advised customer to ensure spin speed is turned on for each cycle. Unit is working as designed at this time."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL
Near Mayfield Heights, OH 44124
Jason N
Job Details:
08/03/2021
Installed wash motor/pump assembly. Ran diagnostics test cycle to reset faults. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Chesterland, OH 44026
Jason N
Job Details:
08/03/2021
"Cc unit making grinding and squealing noise during wash cycleRan auto test, no abnormal noises heard. Checked under unit, found chapstick tube stuck under belt guard. Pulley rubbing on belt guard during agitation due to tub dropping down on top of chapstick tube. Removed debris, no damage to components. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ
Near Streetsboro, OH 44241
Brian M
Job Details:
08/03/2021
Complaint unit will not latch Removed package foam Door latched fine
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Wickliffe, OH 44092
Jason N
Job Details:
08/03/2021
"Replaced shifter actuator, ran calibration and diagnostics cycle unit operation test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44102
Jason N
Job Details:
08/03/2021
"Installed gearcase, block and nut. Ran calibration and auto test. Op test good."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44105
Jason N
Job Details:
08/03/2021
"Cc unit not draining Ran diagnostics, found code f8e1 for no/long fill. Ran auto test, all functions passed. Sink next to unit where drain hose is located is not draining, water backing up and covering drain hose end, siphoning into unit. Removed some debris in sink drain to allow to drain properly. Unit op test good."
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44128
Jason N
Job Details:
08/03/2021
"Cc unit trim piece coming off of oven door.Found outer door trim separating from glass on right side. Unit needs outer door. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 WPW10535793 (Outer door glass)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Olmsted Falls, OH 44138
Marie V
Job Details:
08/03/2021
"Cc that the unit is making a funny noise when changing from a spin to a agitation, and that it seems like is having trouble and it strips the breaker. Ran diag no error codes, ran high speed spin pass, ran auto test pass. Ask cust for some towels, started running a rinse and spin cycle, pass. Cust hear the noise and told us, explain cust that that noise comes from drain pump and that is normal. Found SP about tripping breaker explain that will need electrician to verify outlets d breaker, . Couldnt duplicate issue. Unit is working as designed . Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS3
Near Parma, OH 44134
David R
Job Details:
08/03/2021
"Replaced wash pump motor, control board. Ran diagnostics. All components working. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Parma, OH 44130
David R
Job Details:
08/03/2021
Cc unit not agitating. Found actuator out of place. Fixed and corrected. No t/s. Ordering actuator. ; ordrng 2 WPW10006355 (Actuator)s
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Strongsville, OH 44136
David R
Job Details:
08/03/2021
"Tested unit multiple times. Starting up every time. Heat is cycling, timer is counting down. Turning off and on properly every time. Unit is good. Op test ok."
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Maple Heights, OH 44137
Jason N
Job Details:
08/03/2021
"Installed HMI panel, powered up to program. Installed main control. Unit powered up. Ran op test, all functions normal. Op test good."
We serviced a
WHIRLPOOL RANGE
Model GGG388LXS01
Near Mantua, OH 44255
Brian M
Job Details:
08/03/2021
Installed igniter OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE REFRIGERATOR
Model GFD28GEOEDS
Near Hiram, OH 44234
Brian M
Job Details:
08/03/2021
Cc unit not working or running Found unit dead unplugged unit plugged back in unit started working Not sure what happened but recommend on control replacement ; ordrng 1 WR55X37006 (Control)
We serviced a
JENN-AIR COOKTOP GAS
Model JGD8430ADS
Near Chagrin Falls, OH 44022
Brian M
Job Details:
08/03/2021
"When uninstalling glass from frame unit was stuck to body when pulling up to try and release glass from body the glass cracked Took pics and spoke to office Installed orfice and screws OP Test Ok Advised customer that glass will be going for review and is on back order ; ordrng 1 W10204669 (cooktop), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Mentor, OH 44060
Joe O
Job Details:
08/03/2021
Installed control and ui. Ran auto test and calibration. Op test ok
We serviced a
JENN-AIR DISHWASHER
Model JDTSS247HS0
Near Novelty, OH 44072
Brian M
Job Details:
08/03/2021
Cc unit not drying well Found rinse aid on low settings Turned up ran diagnostics test no issue found Advised on settings and to run hot water at sink first
We serviced a
JENN-AIR DISHWASHER
Model JDTSS247HS0
Near Cleveland, OH 44124
Brian M
Job Details:
08/03/2021
part damaged took pics had only 2 pieces of foam in box Needs re ordered ; ordrng 1 W11177621 (Front panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Mentor, OH 44060
Joe O
Job Details:
08/03/2021
Installed lower ff door hinge. Adjusted door. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Painesville, OH 44077
Joe O
Job Details:
08/03/2021
"Installed magnetron, transformer, and interlock switches. Tested prior to re installing unit. Tested after re installing unit. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Strongsville, OH 44136
Marie V
Job Details:
08/03/2021
"Cc that the unit still leaking water from dispenser,. Called whirlpool tech line spoke with Chris, said to put one way fitting on the line to prevent water or air to go into the line causing it to leak. These are one way fitting for water lines ; ordrng 1 WP2314271 (Connector) and 1 8201815 (Connector)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Broadview Heights, OH 44147
Marie V
Job Details:
08/03/2021
When arrived cust said that it only came one part. Replace cam and calibrated unit. And ran auto test pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near North Olmsted, OH 44070
Marie V
Job Details:
08/03/2021
Cc that freezer light and fresh food section is not working. Confirmed. Replaced freezer light. Tested good. Op test ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Strongsville, OH 44136
David R
Job Details:
08/03/2021
Replaced motor and blower wheel. Tested. Good. Op test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near North Olmsted, OH 44070
David R
Job Details:
08/03/2021
"Cc unit not washing, leaving pods. 2-1, 4-3, 7-1 error codes. Also has loud banging when calling for water from pipes, ordering wash motor and a water valve to see if a new one will stop hammering of pipes. ; ordrng 1 W11087376 (Wash pump) and 1 W10327249 (Fill valve)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HB5
Near Bedford Heights, OH 44146
David R
Job Details:
08/02/2021
"Cc unit light underneath not coming on. Customer had bulbs. Replaced, no good. Control relay not sending power. Ordering control and light.; ordrng 1 8206232A (Light) and 1 W11467778 (Control)"
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Bedford, OH 44146
David R
Job Details:
08/02/2021
Replaced latch. Tested. Good. Op test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Broadview Heights, OH 44147
David R
Job Details:
08/02/2021
Replaced full tube for FF icemaker. Tested in diagnostics. Called for water. Op test ok
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Berea, OH 44017
Marie V
Job Details:
08/02/2021
"Cc that the unit always had a frost , but now is worst. Confirmed. Found a corner of the gasket not sealing properly. Steamed out the gasket and added petroleum jelly. Advice cust to allow a few hours for gasket to get the shape of the unit. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44105
Corina B
Job Details:
08/02/2021
CC that the unit does not agitate. Confirmed. Found the shifter off of the cam. Re positioned the shifter. Will need a new shifter. Office to reschedule. ; ordrng 1 W10913953 (Shifter)
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Cleveland Heights, OH 44118
Dan H
Job Details:
08/02/2021
"Customer complaint that unit is not draining, ran diagnostics f9e1(long drain) , f0e2(over suds), and f8e1(long/no fill) error codes, drain pump is working but very little coming out drain, drain pump filter is likely clogged, unit is in a closet with a dryer on top , need second tech to help remove dryer to clear or install new drain pump ; schdld next appmnt for 8/16 MON !"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near University Heights, OH 44118
Dan H
Job Details:
08/02/2021
"Customer complaint that unit could not be hooked up because threads are stripped , confirmed, unit needs new fill valve; ordrng 1 W11175771 (Valve)"
We serviced a
AMANA DRYER
Model NED5800HW0
Near Ashtabula, OH 44004
Joe O
Job Details:
08/02/2021
"Cc: not startingFound all fuses checked good. Found motor not starting, no power from control. Needs motor and controlControl out of stock. Office to reschedule; ordrng 1 W11388023 (Control) and 1 W11086656 (motor-drve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Cleveland Heights, OH 44118
Dan H
Job Details:
08/02/2021
"Customer complaint that unit is not cooling properly, fresh food section temperature at 39 degrees, freezer section temperature at 0 degrees, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near East Cleveland, OH 44112
Dan H
Job Details:
08/02/2021
"Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, unit completed test cycle , heater is working, unit is operating as designed , advised customer to run hot water in sink before starting"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland Heights, OH 44121
Dan H
Job Details:
08/02/2021
"Customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, corrected drain hose, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland Heights, OH 44112
Dan H
Job Details:
08/02/2021
"Customer complaint that unit is not spinning, basket has load in it that has been spun out, ran diagnostics no error codes found, ran manual test cycle for high speed spin, unit spins, unit shifts from spin to agitate and back, unit is operating as designed"
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near Brecksville, OH 44141
David R
Job Details:
08/02/2021
"Cc unit making noise, loud vibrating of unit when compacting. Removed all hidden debris along the inside of unit. Could of been causing a bind. Tried multiple times compacting with trash in. Normal noises. Unit test good. Op test ok."
