Corina B.

MGDX655DW2 MAYTAG DRYER CC that the start button is not attached. Removed the back panel and re attached the start button. Someone twisted the start button instead of pushing the button. Optest ok.; Job Cmpltd

Dan H.

WRS325FDAM02 WHIRLPOOL REFRIGERATOR Installed new thermostat, op test good ; Job Cmpltd

Dan H.

MVWC555DW0 MAYTAG WASHER Customer complaint that unit does nothing, confirmed, unable to enter diagnostics, nothing is working, unit needs new control, also noticed customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 W10685236 (cntrl-elec), schdld next appmnt for 9/25 MON

Chad P.

WHIRLPOOL DRYER MGDB835DW3 Ran unit on denim as that is what cust was using and timed dry. Heat cycle correctly. No lint build up in unit. Vent is clear. Advised to use as normal. Op test ok. ; Job Cmpltd,

Corina B.

WMH73521CS6 WHIRLPOOL MICROWAVE sometimes the inside cabinet light does not come on as you open the door. Replaced the door switches from the t/s. Optest ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

Robert A.

WHIRLPOOL \REFRIGERATOR WRF555SDFZ01 , Tested auger and solenoid, good, reset connections, good, found switch not always closing, installed spaced, op test ok; used 1 WP2177331 (DOOR SPACER) from stock, Job Cmpltd,

Corina B.

WEG730H0DS0 WHIRLPOOL RANGE Replaced parts listed. Optest ng. Ohmed out the wires to the cooling fan, had continuity.. Red and yellow 4.99 dc. call whirlpool tl joel and file # 7720072113. Had me switch the black and red wires around. The wires were miswired. Preheated oven, f8e0. joel, want to order a new fan from plainfield. ; ordrng 1 W10728512 (panl-cntrl) and 1 W11107275 (FAN BLWR), schdld next appmnt for 9/21 THU

Robert A.

MAYTAG DRYER MGDC215EW2 Unit running when tech arrived, cust states that it was started 20 min ago, timer has moved 20 min, turned to cool down watched, unit buzzed and shut off, op test ok; Job Cmpltd,

Dan H.

WRF736SDAM11 WHIRLPOOL REFRIGERATOR Customer complaint of ice build up in freezer section, found drain tube unclogged drain tube, found freezer section door gasket torn off of door, found fresh food section door gasket torn, unit needs new door gaskets

Dan H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Customer complaint of frost build up in freezer section, found top right of door seal not meeting cabinet, used heat gun to expand gasket and petroleum jelly to make gasket stick to cabinet, op test good ; Job Cmpltd

Robert A.

WHIRLPOOL RANGE WFG540H0ES0 Installed door glass, op test okOfr 1023003778; Job Cmpltd,

Robert A.

GE DISHWASHER PDWT300V00BB Cc not disp soap, film inside unit, ran unit, water temp after fill 80 deg, need to run hot water in sink before starting, ran diognastic cycle, tested disp, good, watched cycle, op test ok; Job Cmpltd

Benjamin B.

KXD4636YSS3 KITCHENAID DOWNDRAFT VENT Spoke with jr need to do resarch on hood it is roaming a foam strip causing noise it was very very very very hard to hear in home because they were putting in a new floor also there is a white grease behind left hand filter customer may be responsible for cleaning ; schdld next appmnt for 9/16 SAT

Dan H.

WRF757SDEM01 WHIRLPOOL REFRIGERATOR Customer complaint of frost build up in fresh food section, found fresh food section evaporator frozen solid, defrosted fresh food section evaporator, found thermostor installed in incorrect spot on fresh food section evaporator, corrected, op test good ; Job Cmpltd

Corina B.

WTW5600XW0 WHIRLPOOL WASHER CC that the lid katch does not want to close. Replaced the lid latch from the t/s. The lid latch is broken. Needed to be replaced. Will need a new lid, the lid is bowed. Called GS to order part. Cust does not want to repair the lid right now. ; ordrng 1 WPW10270529 (lid. ) and 1 W10404050 (LATCH) from stock

Dan H.

WRX735SDHV00 WHIRLPOOL REFRIGERATOR Customer complaint that light and ice maker are not working, Lights are working, found ice maker turned off, turned on ice maker , op test good ; Job Cmpltd

Jeff M.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,

Paul H.

WRT318FZDW02 WHIRLPOOL REFRIGERATOR Attempted to run through diagnostics but was unable to. Control is used for temp and diagnostics. Checked service pointer W10902061 which said to replace the control. Ordering temp control. ; ordrng 1 W10884375 (CONTROL),

Dan H.

WRX735SDHV00 WHIRLPOOL REFRIGERATOR Customer complaint that light and ice maker are not working, Lights are working, found ice maker turned off, turned on ice maker , op test good ; Job Cmpltd

Corina B.

WTW4800BQ1 WHIRLPOOL WASHER CC that when washing and spin it makes a noise. Put 6 pairs of jeans ran a heavy load would not agitate. Replaced the actuator from the t/s. Ran a heavy load, agitated. Optest ok. ; used 1 W10913953 (ACTUATOR) from stock, Job Cmpltd

Benjamin B.

KRFC704FSS00 KITCHENAID REFRIGERATOR Found fresh food at 53 freezer at 8 evap in ff completly covered in frost there is a service pointer need to order losted parts ; ordrng 1 W10815735 (cover-evap) and 1 W10887783 (cntrl-elec) and 1 W10908391 (icemaker), schdld next appmnt for 9/25 MON

Jeff M.

JGBP28SEHSS GE RANGE The end caps are broken needs new in caps; ordrng 1 WB07K10095 (cap end rt (black)) and 1 WB07K10096 (cap end lt (black)),

Paul H.

MFT2976AEM03 MAYTAG REFRIGERATOR FC door not lining up properly, issue is being caused by tracks, warpage exists, also left hand retractor is not functioning, ordering brackets/tracks, in checking seal found the magnet inside the gasket is damaged, ordering a gasket as well; ordrng 1 W10407216 (gasket-fip) and 1 W10625067 (bracket) and 1 W10625068 (bracket)

Dan H.

WFW95HEXR2 WHIRLPOOL WASHER Customer complaint that unit is leaking, found boot torn, unit needs new boot, ; ordrng 1 WPW10237499 (bellow), schdld next appmnt for 9/25 MON

Benjamin B.

WRX735SDBM03 WHIRLPOOL REFRIGERATOR Found middle door missing need to order ; ordrng 1 13107112SQ (dor-fip ss), schdld next appmnt for 10/16 MONERATOR

Dan H.

JFC2290VPF4 WHIRLPOOL REFRIGERATOR Customer complaint of slow water flow, confirmed, removed filter, good flow, customer needs new filter, customer says jenn air said to call tech line, callled techline spoke to bill, says to replace filter head, file # 7720068326; ordrng 1 W10861009 (head-filtr), schdld next appmnt for 9/29 FR

Corina B.

NTW4516FW1 AMANA WASHER CC that it will not fill. Found the hot water hose was clogged. Replaced the water hoses from the t/s. Optest ok. ; used 2 WP89503 (HOSE) from stock, Job Cmpltd

Jeff M.

WRS965CIAM00 WHIRLPOOL REFRIGERATOR Customer is having issues with the fridge freezing. I found a service point you're talking about the diffuser staying open also the filter housing is leaking water when there's no filter inside the housing needs a diffuser and a filter housing estimate only ; ordrng 1 W10572852 (diffuser) and 1 WPW10238123 (FILTER HOUSING),

Paul H.

GFWR2700H0WW GE WASHER Ran washer in spin cycle with clothes in it. Tub wobbling in spin indicating issue with trunnion. Also has bearing noise. Ordering basket trunnion assy, bearing assy, and tub oring.; ordrng 1 WH01X21994 (SEAL ORING) and 1 WH45X10136 (tub asm rear) and 1 WH45X10137 (basket and trunnion),

Paul H.

ZISB36DYB GE REFRIGERATOR Removed evap fan and icemaker. Found water is coming from clogged drain in ceiling of freezer for evap. ; ordrng 1 WR17X3030 (tube drain),

Paul H.

KMHC319ESS3 KITCHENAID MICROWAVE Intermittent flashing of display, checked connector for door, good solid connection, needs UI/display; ordrng 1 W10832519 (CNTRL-ELEC)

Paul H.

WTW7300DW1 WHIRLPOOL WASHER Ran through diagnostics. No errors. Ran test 51. All functions passed. Watched video of unit making the noise. Noise appears to be issue with gear case. Oredering gear case, slider and clutch may also be issue, ordering as well.; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10811956 (gearcase),

Paul H.

NED4655EW1 AMANA DRYER Replaced rollers, shafts, and drum, ran a test cycle, nice and quiet, op test ok.; Job Cmpltd,

Dan H.

KUDS35FXSS5 KITCHENAID DISHWASHER Customer complaint that unit does nothing, no buttons on user interface are responsive, control is recieving 120vac, stuck key test shows control is good, unit needs new user interface(ss), customer does not want repair at this time; ordrng 1 WPW10481125 (panel-cntl)

Paul H.

DPSR610EG7WT GE DRYER Knob was cracked. They did not want to repair. Used knob from signal on dryer.;

Paul H.

KEMC308KSSO KITCHENAID MICRO/COMBO Replaced lower oven bulbs, op test ok,

Robert A.

MAYTAG WASHER MVWC565FW0 Found no response for cantrol, disconnected pressure hose and drain pump, ran diognastics, pressure failure, plugged in drain pump and motor, tested drain pump, good, motor shorting, needs motor and control; ordrng 1 W11026785 (MOTOR) and 1 W11116594 (CONTROL), schdld next appmnt for 9/25 MON !,

Jeff M.

PAVT344AWW WHIRLPOOL WASHER , Installed new part unit op tested good ; Job Cmpltd,

Jeff M.

WMH31017FB WHIRLPOOL MICROWAVE Customer explained me that they called before the 31st which would make it under the 1 yr warranty. Units display would randomly shut off I took the panel off all the connectors seem find unit tested good needs a new display board; ordrng 1 W10889327 (CONTROL)

Robert A.

FRIGIDAIRE REFRIGERATOR FFHB2740PP7A Found fill tube frozen, needs valve, found led out on disp needs ui; ordrng 1 242058229 (UI) and 1 242253002 (VALVE), schdld next appmnt for 9/27 WED ! [**],

Robert A.

WHIRLPOOL REFRIGERATOR WRS586FLDM00 Installed waterline, op test ok; Job Cmpltd, saved tckt [SdLink\296845d.png], saved

Robert A.

KITCHENAID DISHWASHER KUDS40CVSS4 Installed disp, ran diagnostic cycle, disp opened, op test ok; Job Cmpltd,

Benjamin B.

WRF535SWBM WHIRLPOOL REFRIGERATOR Found handke off repaired op test ok.; Job Cmpltd

Benjamin B.

Found unit stuck on draining calibrated op test ok.; Job Cmpltd

Corina B.

WTW7300DW0 WHIRLPOOL WASHER CC that there is a noise when it agitates. Started a normal cycle with 6 bath towels, then went to a spin. Advised cust to use only 1-2 tablespoons of detergent and 6-8 bath towels equals 1 load. Optest ok. ; Job Cmpltd

Corina B.

JGBP30BEA6WH GE RANGE CC that the oven does not heat up. Turned bake on glow igniter did not turn on. Will need a new igniter. Replaced igniter from t/s. Advised cust to replace the gfi outlet with a non gfi outlet. Optest ok. ; used 1 4342528 (IGNITER) from stock, Job Cmpltd

Dan H.

WRF993FIFM00 WHIRLPOOL REFRIGERATOR Steamed fresh food section evaporator, Installed new evaporator cover and control, op test good ; Job Cmpltd

Benjamin B.

WDT720PADM2 WHIRLPOOL DISHWASHER Found rollers broken replaced same op test ok; Job Cmpltd

Benjamin B.

KDTE334DSSO KITCHENAID DISHWASHER Found glass in drain pump removed op test ok

Corina B.

WRT108FZDT02 WHIRLPOOL REFRIGERATOR CC that the ff door gasket is coming off. Found the ff gasket is coming off. Pushed the gasket back into place. Checked to a tight seal. Optest ok. ; Job Cmpltd

Corina B.

KSGG700ESS0 KITCHENAID RANGE Replaced the parts listed. Preheated oven to 350*. Optest ok. Will need a steam rack. Called GS to order part. Cust can install part.; ordrng 1 W10861626 (reservoir)

Benjamin B.

Mimi's kitchenaid dishwasher won't start KDTE334DSSO

Benjamin B.

KFFS20EYMS01 WHIRLPOOL REFRIGERATOR Repaired switch op test ok.; Job Cmpltd

Benjamin B.

WGD5500BW0 WHIRLPOOL DRYER Found idler making noise replaced same cleaned dryer op test ok.; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd

Dan H.

KUDE70FXSS5 KITCHENAID DISHWASHER Found control loghts staying on and dim needs control ; ordrng 1 W10813313 and 1 WPW10481144 (panel-cntl), Cllctd , schdld next appmnt for 9/25 MON

Robert A.

WHIRLPOOL DISHWASHER WDT920SADM3 Discolration in unit due to water, water temp and or soap, Leveled unit, ran diagnostics cold water code, need to run hot water in sink before starting unit, watched cycle, excess soap in unit, cleared,good, suggest using a dishwasher cleaner in unit, op test ok; Job Cmpltd, saved tckt

Corina B.

WRS322FDAW04 WHIRLPOOL REFRIGERATOR Replaced the thermostat. Optest ok.; Job Cmpltd

Dan H.

GSW9800PW2 WHIRLPOOL WASHER Installed new agitator, op test good ; Job Cmpltd

Benjamin B.

ARB8057CW AMANA REFRIGERATOR Found fresh food at 32 and freezer at 0 cust blocking vent with shelves.instructed cust to move shelves Going to appeal to consumer relations for refund for all food that kept freezing on regular basis.....given phone number by technician so i can call; Job Cmpltd

Benjamin B.

WTW5000DW WHIRLPOOL WASHER Found unit stuck on wash cleared and calibrated op test ok.; Job Cmpltd

Corina B.

WRF560SEYM05 WHIRLPOOL REFRIGERATOR CC that there is frost in the fz. Found the fz door gasket was not touching the frame. Used the steamer to steam the gasket out. Optest ok.; Job Cmpltd

Corina B.

MFI2568AEW WHIRLPOOL REFRIGERATOR CC that the unit is not cooling. Ff 86 and fz 86. Removed evap cover, no frost. Used the start box on the compressor and the compressor did not start. Will need a new compressor. Called BB to order part.; ordrng 1 W10309989 (compressor) and 2 WPW10143759 (drier-uv)s, schdld next appmnt for 9/25 MON

Benjamin B.

WTW4816FW0 WHIRLPOOL WASHER Installed all parts and calibrated op test ok; Job Cmpltd

Benjamin B.

MDB7749AWW1 MAYTAG DISHWASHER Installed control op test ok.; Job Cmpltd

Benjamin B.

LGGF3043KFS FRIGIDAIRE RANGE Found debre in glass not covered under wareanty to clean. Cleaned glass op test ok.; Job Cmpltd

Dan H.

WMH53520CS7 WHIRLPOOL MICRO OVEN Installed new door, op test good ; Job Cmpltd

Robert A.

WHIRLPOOL DRYER WED49STBW1 Ran unit, unit heating, found lint trap full, needs cleaned after every load, checked outside vent, good, op test okCust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,

Benjamin B.

WRT519SZDW02 WHIRLPOOL REFRIGERATOR Fresh food at 38 freezer at -2. Per serivce pointer need to order control; ordrng 1 W11039821, schdld next appmnt for 10/16 MON

Corina B.

MAH5500BWW WHIRLPOOL WASHER CC that the ui is not working properly. Can not hit every button. Will need a new control. Called GS to order part. ; ordrng 1 WP22004299 (cntrl-elec), schdld next appmnt for 9/25 MON

Dan H.

MVWC416FW0 MAYTAG WASHER Customer complaint that unit is not cleaning clothes or spinning water out, ran diagnostics found f7e6(motor fault) error code, ran tachometer test, tachometer not reading basket, unit needs new shifter, installed new shifter, tachometer reading now, but motor is not running, control is not sending power to motor,unit needs new control; ordrng 1 W11125011 (CONTROL), used 1 W10913953 (ACTUATOR) from stock, schdld next appmnt for 9/25 MON

Paul H.

MFT2778EEZ00 MAYTAG REFRIGERATOR Replaced thermistor/harness assembly, should resolve issue, followed instructions in pointer for using a zip-tie.; Job Cmpltd,

Paul H.

LGR7648PQ0 WHIRLPOOL DRYER Observed flame in dryer ignited several times without issue. Checked venting to insure proper air flow. All is working out. Temp inside of dryer drum after running for several minutes was almost 300. Recommend vent cleaning be done at least semi-annualy.;

Jeff M.

KRFF300ESS00 KITCHENAID REFRIGERATOR Technical Service Pointer #: W10875533A. I called Whirlpool Tech line I was on hold for 15 minutes somebody picked up and hung up on me. So I called back to the Techline waited another 15 minutes and got disconnected again. The back of the freezer was frosted over there is a service pointer indicating this issue I installed the thermistor kit unit tested good; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,

Jeff M.

KDFE204EBL1 KITCHENAID DISHWASHER The sump is making a loud grinding sound. The unit needs a new sump ; ordrng 1 WPW10605058 (SUMP)

Jeff M.

Robert A.

MAYTAG WASHER MVWC416FW0 Installed gearcase, ran recal cycle, op test ok; Job Cmpltd,

Benjamin B.

KGRS807SSS00 KITCHENAID RANGE Wrong board ordered need to order correct board ; schdld next appmnt for 9/20 WED

Benjamin B.

NTW4516FW1 AMANA WASHER Ran unit on normal cycle. Found control not advancing correctly. Need to order control ; ordrng 1 W11124710, schdld next appmnt for 9/22 FRI

Corina B.

ETW4400WQ1 ESTATE WASHER CC that there is a drip when the unit is turned off. Will need a new water valve. Called GS to order part.; ordrng 1 WPW10144820 (valve), schdld next appmnt for 9/22 FRI

Benjamin B.

MDE5500AYW MAYTAG DRYER Installed all parts op test ok

Corina B.

MEDX600XW0 MAYTAG DRYER CC that there is a noise when the drum is turning. Removed the front panel and drum. Oiled the idler pulley and rollers. Advised cust to replace foil vent with semi rigid or rigid vent. Optest ok

Dan H.

FFEF3015LWC FRIGIDAIRE RANGE Installed new door handle, op test good ; Job Cmpltd

Dan H.

MVEB850YW0 MAYTAG WASHER Customer complaint of loud noise during spin cycle, found bearings worn out, unit needs new bearings, installed new bearings, op test good ; Job Cmpltd

Robert A.

WHIRLPOOL WASHER WTW8000DW2 Installed pump and drain hose, ran test 51, good, op test ok; Job Cmpltd,

Robert A.

MAYTAG REFRIGERATOR MBF1958FEW00 Installed damper, cycled, good, op test ok; Job Cmpltd,

Paul H.

790.75403500 KENMORE RANGE Removed broken hinges and springs for oven door. Installed new hinges and springs. Door opens and closes ok

Paul H.

KBSU487TSS0 KITCHENAID GRILL Found burner that we had replaced valve on not lighting. Could hear gas coming through burner. Gas was restricted. Cleaned burner. Found issue was the orfice that came with valve was too small. Swapped with old orfice. Lights ok now.; Job Cmpltd, saved tckt [SdLink\297674a.png], saved tckt [SdLink\29

Paul H.

WRF992FIFM00 WHIRLPOOL REFRIGERATOR Splice in water line at john guess was angled, causing line to not seat properly, causing leaks and poor ice production, cut back and reseated, ran test 120 to harvest what was in IM, then ran test 97 to fill, no leaks, op test ok.; Job Cmpltd,

Paul H.

IX7HHEXDSM00 IKEA REFRIGERATOR Removed damaged door. Installed handle and gasket on new door and put door on.; Job Cmpltd,

Jeff M.

MVWC555DW1 MAYTAG WASHER Installed new part unit op tested good ; Job Cmpltd,

Jeff M.

WRF540CWBM01 WHIRLPOOL REFRIGERATOR The door heater not catching the groove. I re lvl the unit op tested good ; Job Cmpltd,

Jeff M.

WED6600VW0 WHIRLPOOL DRYER The units pulley was worn out. Installed the new ts part op tested good ; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd

Jeff M.

MDB4949SDM3 MAYTAG DISHWASHER Installed new part unit op tested good ; Job Cmpltd,

Jeff M.

WRF993FIFM00 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good. The lower ice maker is not producing any ice it is receiving power needs a new icemaker; ordrng 1 W10898289 (LOWER ICE MAKER),

Jeff M.

KEMS378GSS0 WHIRLPOOL MICROWAVE/HOOD The unis door is not closing right I found the internal springs are broken inside the door all of the springs are discontinued. Customer has a very strange warranty he spoke with the representative the warranty company will try to locate the springs.; ordrng 1 242528 (SPRINGS) and 1 242825 (SPRING),

Paul H.

MDB8959SFZ4 MAYTAG DISHWASHER No response from ui. Verified voltage to main board. Checked connections. Connections were ok. Needs new UI.; ordrng 1 W10910626 (CONTOL PANEL ASSY)

Corina B.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR CC that the is frost in the fz. Steamed out fz and siliconed. Optest ok.; Job Cmpltd

Benjamin B.

LDF7811ST LG DISHWASHER Sump making noise under warranty need to order ; ordrng 1 AJH31248608 (SUMP)

Benjamin B.

MBF2258FEZ01 MAYTAG REFRIGERATOR Found right rail broken need to order tracks; ordrng 1 WPW10120018 (slide rail (frz)), schdld next appmnt for 9/21 THU

Benjamin B.

GTS16GSHCRSS GE REFRIGERATOR Found freezer at 0 fresh food at 38. Evap fan making noise need to ordr wigi I ; ordrng 1 WR60X23584 (motor ac/dc evap fan), schdld next appmnt for 9/21 THU

Benjamin B.

LRFC25750TT LG REFRIGERATOR Replaced bimetal op test ok. Job Cmpltd

Benjamin B.

MVWC416FW0 MAYTAG WASHER Found hot and cold water lines reversed repaired and test ok test ok.; Job Cmpltd

Benjamin B.

LGHC2342LF3 FRIGIDAIRE REFRIGERATOR Installed damper and water filter unit no longer leaking ; Job Cmpltd

Benjamin B.

NTW4516FW0 AMANA WASHER Replaced main control and calibrated unit op test ok; Job Cmpltd

Benjamin B.

WRS526SIAE00 WHIRLPOOL REFRIGERATOR Installed dispensor op test ok ; Job Cmpltd

Benjamin B.

WRF535SWHV WHIRLPOOL REFRIGERATOR Found door gasket not sealing causeing warm air to get in. Repared with steamer op test ok; Job Cmpltd

Benjamin B.

WTW7300DW0 WHIRLPOOL WASHER Unit just locks and unlocks wil no fill spin or agitate unit also will mot emter service mode tried to reset power unit is gettimg water need to order main control ; ordrng 1 W10812422 (cntrl-elec), schdld next appmnt for 9/21 THU

Benjamin B.

MFI2569YEM0 WHIRLPOOL REFRIGERATOR Found drain clogged clear and replaced duck bill op test ok.; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd

Benjamin B.

WDT720PADM2 WHIRLPOOL DISHWASHER Replaced top racK wheels ; Job Cmpltd

Benjamin B.

MVWB835DW1 MAYTAG WASHER Ran unit on normal cycle with a load of blue jeans cant duplicate problem ; Job Cmpltd

Benjamin B.

PFSS6PKWASS GE REFRIGERATOR Fresh food at 36 freezer at 3 unit not making ice. Found unit has plastic water line. Cust needs plumber ice maker not cycling water valvr ; ordrng 1 WR30X10097 (icemaker

Benjamin B.

DPVH880EJMG GE DRYER Found idler making noise vent is fire hazard refered cust to gary collins.cust waiting on repair

Benjamin B.

MEDB800VQ0 MAYTAG DRYER Installed all parts op test ok.; Job Cmpltd

Benjamin B.

EST399 CALORIC RANGE Installed all parts op test ok.; Job Cmpltd

Corina B.

WDT720PADM3 WHIRLPOOL DISHWASHER Replaced the pump and motor. Will need a water vakve. When turning on the water the water valve is leaking. Replaced the water valve from t/s. Ran calibration Optest ok. ; used 1 W10327250 ([Alt for W10648041) from stock, Job Cmpltd WRF992FIFM00 WHIRLPOOL REFRIGERATOR Replaced the parts listed. Brought core back for return. Optest ok.; Job Cmpltd

Dan H.

MVWX500XW0 WHIRLPOOL WASHER Customer complaint that unit is not starting just clicking, started normal wash cycle, lid is not locking, found lid switch solenoid out of range, found lid switch not registering, found run capacitor exploded, found gear case leaking oil, unit needs new lid lock, run capacitor, and gearcase, customer does not want repair;

Paul H.

WFG505M0BB2 WHIRLPOOL RANGE Tested burner. Not sparking. Took burner off and found disconnected spark wire. Took stove top apart and put wire back on. Tested burner. Lights and adjusts ok.; Job Cmpltd

Paul H.

KRSC503ESS00 KITCHENAID REFRIGERATOR Unit is in the 30s in the FC, too warm for ice production, unit has symptoms of low charge, compressor was replaced in february, ordering a dye drier, and setting up return visit to allow enough time to correct any leaks in the machine compartment; ordrng 1 WPW10143759 (drier-uv),

Paul H.

KSSC42FTS20 KITCHENAID REFRIGERATOR Defrost drain is clogged, has an issue with air getting in at tube, needs drain replaced, ; ordrng 1 2314064 (drain tube 33.37)

Paul H.

KFIS29BBWH02 KITCHENAID REFRIGERATOR Placed unit in test four to drive three way valve to home position, evacuated system, replaced compressor, drier, and RC evaporator, pressure tested line, good, pulled system to 30" vacuum for fifteen minutes, held, charged with 5.5 oz of R-134A, pressure good, sealed system, op test ok.; Job Cmpltd,

Jeff M.

WTW4816FW1 WHIRLPOOL WASHER The unit is not spinning. The underside of the machine is covered in grease the transmission is leaking. Needs a new transmission belt cams actuator. Also the cold water valve is not working I took the water hose off it's not plugged needs a new set of water valves; ordrng 1 W10006384 (belt) and 1 W10721967 (cam) and 1 W10913953 (ACTUATOR) and 1 W11035749 (GEAR CASE) and 1 W11038711 (VALVE),

Jeff M.

253.77872509 KENMORE REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,

Dan H.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Installed new freezer section door gasket, op test good ; Job Cmpltd

Robert A.

KITCHENAID DISHWASHER/B-IN KUDP02CRBS1 Found door link broken, replaced links, op test ok; used 1 8194001 (LINK26.56) from stock, job compltd

Robert A.

AMANA REFRIGERATOR AFI2539ERM00 Ff 55, frz0, comp and fans running, no air flow to ff, ran diognastics, thermistors good, tested fans and damper, damper not moving, reset connections, tested again, damper opened, good airflow, op test ok; Job Cmpltd,

Robert A.

MAYTAG WASHER MVWC200XW0 Found a belt stuck under adj, removed adj, removed belt, reassembled, ran recal cycle, op test ok; , Job Cmpltd,

Robert A.

KITCHENAID REFRIGERATOR KFIS29BBMS01 Temps good, ran diagnostics, test 56 in timed ice making, rebooted control, ran diognastics, test 56, no codes, cust to watch, op test ok; Job Cmpltd,

Dan H.

UXT4230ADS2 WHIRLPOOL HOOD Customer complaint that fan is not working, found fan switch control board burned(see pic), unit needs new fan switch; ordrng 1 WPW10395126 (swtch-rotr), schdld next appmnt for 9/22 FRI

Corina B.

MVWB765FW0 MAYTAG WASHER CC that the bed sheet is stuck under the agitator. Removed the sheet from the agitator. Ran a rapid wash. Optest ok.; Job Cmpltd

Dan H.

WRT311FZDB00 WHIRLPOOL REFRIGERATOR Installed new fan kit, op test good ; Job Cmpltd

Corina B.

WRF767SDEM01 WHIRLPOOL REFRIGERATOR CC that there is frost in the ff. service pointer W11092686C will need to replace the fan and thermistors. Removed evap cover to ff, found frost and ice covering the evap. Used steamer to steam out ff evap. Called GS to order part. ; ordrng 1 W11033168 (HARNESS), schdld next appmnt for 9/22 FRI

Corina B.

MFF2558FEZ01 MAYTAG REFRIGERATOR CC that the ff door do not close all the time. Advised the cust the lf hand door will close hard because of the mullion strip. Leveled the feet for the doors to be level. Optest ok. ; Job Cmpltd

Dan H.

KDI-18 KITCHENDAID WASHER Customer complaint that unit is leaking, found unit leaking around seal for motor, unit needs new seal, part is no longer available ; ordrng 1 D-115716 (GASKET)

Dan H.

MFT2976AEM02 WHIRLPOOL REFRIGERATOR Installed new freezer section door, op test good ; Job Cmpltd

Dan H.

NTW4516FW1 AMANA WASHER Customer complaint that unit would not stop filling and unit would not start cycle, and is leaking , leaking is coming from supply valves not washer, started normal wash cycle, unit filled, unit stopped and drained all water out, ran diagnostics found f3e1(pressure system failure) and f8e1(long/no fill) error codes, tech sheet test show unit needs new main control board; ordrng 1 W11124710 (CNTRL), schdld next appmnt for 9/22 FRI

Robert A.

MAYTAG WASHER MVWC415EW1 , Cust installed part, , checked insall, ran recal cycle,ng, found c/b not sending power to motor, ohmed harness, good, needs control; ordrng 1 W11025447 (CONTROL), schdld next appmnt for 9/21 THU !,

Corina B.

KDTE334DSS0 KITCHENAID DISHWASHER Replaced the rails. Ran a calibration. No leaks. Optest ok.

Dan H.

MEDC215EW1 MAYTAG DRYER Customer complaint that unit is not heating, confirmed, unit is not recieved correct power from supply, advised customer that they need an electrician to correct power supply ; Job Cmpltd

Robert A.

CROSLEY WASHER CAW42114GW0 Ran diagnostics, shifter fault, replaced, ran recal cycle, good, op test ok; used 1 W10913953 (ACTUATOR) from stock, Job Cmpltd,

Paul H.

WMH53520CS6 WHIRLPOOL MICROWAVE Microwave has issue with inter locks. Found the interlocks in the inward position (all the way), corrected and tested, interior light is working in unison, was able to heat a cup of water, op test ok.; Job Cmpltd,

Paul H.

JEC0530ADB WHIRLPOOL COOK TOP , Replaced left front burner. Heated fine. Burner tested ok.

Jeff M.

WRB322DMBM00 WHIRLPOOL REFRIGERATOR Removed old overlay and installed new. All key on keypad are working properly.; Job Cmpltd,

Paul H.

WDT720PADM2 WHIRLPOOL DISHWASHER Ran test cycle. Everything seems to fill and wash properly. Customer had issue where they could not hear wash motor. There may have been debris blocking it from switching to wash. Recommending customer run a cleaning cycle with a dishwasher cleaner to help remove debris before wash.; Job Cmpltd,

Paul H.

KUDS40CVSS0 WHIRLPOOL WASHER Replaced dispenser assembly, ran a test cycle, dispenser is still not opening, voltage being sent from board is not correct, needs control; ordrng 1 WPW10084141 (cntrl-elec),

Jeff M.

LE5770XWW0 WHIRLPOOL DRYER Installed new part unit op tested good

Jeff M.

MVWX655DW MAYTAG WASHER Do unit had a long fill code. I found the cold water almost completely closed. Opened the cold water valve recalibrated the machine operation tested good; Job Cmpltd

Jeff M.

WTW5000DW WHIRLPOOL WASHER The unit had a suds code. The sound is coming form the plumming not e washer unit op tested good ; Job Cmpltd,

Jeff M.

WDT720PADM2 WHIRLPOOL DISHWASHER The unit is not getting power. Cust needs a electrician; Job Cmpltd,

Corina B.

WGD7300DW2 WHIRLPOOL DRYER CC that the mixed cycle comes up with 5 minutes. Cust instuct on how to use the unit. Advised cust to replace the foil vent with a semi-rigid or rigid vent. Optest ok.; Job Cmpltd

Dan H.

WRF736SDAM10 WHIRLPOOL REFRIGERATOR Customer complaint that unit never cooled, fresh food section temperature at 74 degrees, freezer section temperature at 74 degrees, evaporator fan is not running, no frost pattern, compressor and condenser fan are not running, found unit in showroom mode, turned off showroom mode, compressor, condenser fan, and evaporator fan started, unit started cooling, found user interface has dead segments in display, unit needs new user interface ; ordrng 1 W10865870 (cntrl-elec), schdld next appmnt for 9/21 THU

Jeff M.

AGG222VDW1 AMANA RANGE The unit igniter would automatically come on as soon as you plug it in the thermostat is sending power to the glow bar even when in should not. The unit needs a new thermostat; ordrng 1 WPW10641988 (THERMOSTAT),

Dan H.

NTC3500FW00 WHIRLPOOL WASHER Customer complaint of loud noise during agitation cycle, started normal wash cycle, unit filled and began agitating, no unusual noises heard, ran drain and spin cycle, heard somethinfpg rattling around in drain pump housing, removed a penny from drain pump housing, op test good ; Job Cmpltd

Jeff M.

PAV2300AWW MAYTAG WASHER The lid of the unit is not opening or closing correctly the right hinge is broken ; ordrng 1 WP35-2045 (HINGE),

Jeff M.

FRU17G4JW21 FRIGIDAIRE REFRIGERATOR The unit is not defrost i gound the t fuse open. ; ordrng 1 216731001 (thermostat,defrost

Jeff M.

BR22S6W AMANA REFRIGERATOR Try to install the new fan motor kit. I took many pic showing that the kit is not compatible with this machine; saved tckt [SdLink\296617c.png], saved tckt [SdLink\296617d.png], snapped 5 QuickPics (via SDM)

Corina B.

LFFU14F5HWD FRIGIDAIRE FREEZER Replaced gasket. Steamed the gasket with the steamer. Optest ok. ; Job Cmpltd

Robert A.

WHIRLPOOL REFRIGERATOR WRF757SDEH01 Frz5, ff48, found ff evap frozen, ff evap thermistor out of range, replaced, cleared ice, op test ok; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,

Robert A.

KITCHENAID REFRIGERATOR KRMF706ESS01 Called cust, works intermittently, needs micro switchDid jot go to home; ordrng 1 W11087492 (SWITCH), schdld next appmnt for 9/21 THU 2-5,

Dan H.

MGDC215EW2 MAYTAG DRYER Customer complaint that start button is not working, started timed dry cycle, unit started, unit heated, good air flow outside, timer is functioning properly, unit is operating as designed ; Job Cmpltd

Corina B.

11028032701 MAYTAG WASHER CC that du is showing up on the UI. DU is lid lock failure.Checked the connection for p12, good connection. Check p12-2-p12-3 39ohms p12-1-p12-4 0ohms, p12-1-p12-7 0ohms p12-1-p12-5 0ohms when closed and open when lid is open. Will need a new main control. Cust does not want to repair

Dan H.

WTW5000DW1 WHIRLPOOL WASHER Customer complaint that unit keeps running and unable to shut off, unit unplugged when tech arrived, plugged in unit, drain pump started, let drain pump run out its time, ran diagnostics, no error codes found, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed

Corina B.

WEG730H0DS0 WHIRLPOOL RANGE Blower fan did not show up and i order the wrong control. ; ordrng 1 W11129406 (KNOB) and 1 WPW10453986 (cntrl-elec), schdld next appmnt for 9/18 MON

Corina B.

WED4815EW1 WHIRLPOOL DRYER CC that it does not work at all. Checked outlet, correct voltage. Checked the thermal fuses, good. Turned unit on, hums. Checked motor, 4-3 4.6ohms 4-5 4.6ohms 3-4 .1 ohms. Will need a new motor. ; ordrng 1 279827 (motor!dryer), schdld next appmnt for 9/21

Dan H.

WRX735SDBM00 WHIRLPOOL REFRIGERATOR Customer complaint that user interface is not working, confirmed, user interface is recieving 14vdc, unit needs new user interface, ; ordrng 1 WPW10521642 (cntrl-elec266.51), schdld next appmnt for 9/21 THU

Dan H.

JK30DP1BB GE WALL OVEN Customer complaint that oven display is blank, confirmed, found no power to control, found breaker tripped, reset breaker, power to control now, display lit up, unit is operating as designed

Dan H.

FGCD2456QF0A FRIGIDAIRE DISHWASHER Customer complaint that unit is not cleaning or drying dishes, unit mid cycle when tech arrived, unit completed cycle, dishes were clean and dry, tested all componets, all componets working ran test cycle, unit completed test cycle, all functions working, unit is operating as designed ; Job Cmpltd

Corina B.

FFTR1814LWJ FRIGIDAIRE REFRIGERATOR Replaced the icemaker. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd

Corina B.

FEX831FS0 FRIGIDAIRE WASHER CC that the unit will not agitate. Checked pins 11 to 15 test continuity pins 11 to 14 is open. Will need a new timer. Called GS cust does not want to repair. Cust said they bought timer from somewhere else, same contacts are open from last time. ; Job Cmpltd

Dan H.

WRX988SIBM01 WHIRLPOOL REFRIGERATOR Recovered refrigerant, installed compressor, filter drier, fresh food section evaporator fan kit and support , brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd

Paul H.

MVWX6555DW1 MAYTAG WASHER Unit was in flood mode when plugged in, allowed for timeout, ran diagnostics, no errors, ran auto test, op test ok.; Job Cmpltd

Paul H.

790.94142310 KENMORE RANGE Preheated to 350 and checked temps. Temps were spot on. Found no issues.; Job Cmpltd,

Robert A.

MAYTAG WASHER MHWC7500YW0 Cc clothes are wet at end of cycle, started normal wash, unit filled and started to rotate for wash, canceled, ran diognastics, no codes, watched test cycle, good, checked drain screen, clear, suggest using max extract, unit working as designed, op test ok; Job Cmpltd,

Paul H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Removed old door gasket and installed new. Warmed new gasket to fit and lubricated. Seals properly.; Job Cmpltd

Jeff M.

WED5500XW DRYER WHIRLPOOL The units pulley was worn out. I replaced the pulley with ts unit op tested good ; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd

Robert A.

JENN-AIR RANGE ELE SL-IN JES9800CAB01 Found bake, broil, conv, not available, no codes, per tech sheet, disconnected power, powered back up to reset control, tested bake, broil and conv, good, op test ok; Job Cmpltd,

Robert A.

KITCHENAID WALL OVEN KODC304ESS00 Installed upper t stat, tested unit, op test ok; Job Cmpltd,

Robert A.

WHIRLPOOL REFRIGERATOR WRF992FIFM00 Installed control and evap cover, op test ok; Job Cmpltd,

Gail V.

WHIRLPOOL WASHERL KAWE577BWH1 Cc dampess on floor, ran rinse and spin, found water leaking through gear case seal, needs seal amd basket drive; ordrng 1 W10814296 (SEAL) and 1 W10820043 (BASKET DRIVE), schdld next appmnt for 9/21 THU ! [**],

Robert A.

KITCHENAID RANGE KGRS505XSS05 Found bake ignitor open, upper oven, replaced, tested bake, good, op test ok; used 1 12400035 (IGNITOR52.99) from stock, Job Cmpltd,

Corina B.

RTW4640YQ1 ROPER WASHER CC that the unit cabinet is not attached anymore and it vibrates. Ran diag F0E5 – OFF BALANCE LOAD DETECTED, F0E4 – HIGH WATER TEMPERATURE – RINSE CYCLE. Found 2 screws were missing from the back to hold the lid in place and the water hoses were not attached to the unit. The tub was hitting the back wall. Leveled the unit. Ran a rinse and spin. Optest ok

Robert A.

FRIGIDAIRE WASHER FAFW3801LW3 Ohmed door lock, ng, needs lock, relay on bd not closing per test on techsheet, needs controlCust to replace; ordrng 1 131763202 (LOCK8477) and 1 137006005 (CONTROL16352), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, JOB COMPLTD

Robert A.

GE DRYER GTD65EBSJ0WS ound the belt broken, needs beltCust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; ordrng 1 WE12M29 (BELT), schdld next appmnt for 9/21

Paul H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Removed mullion and old door. Installed new door and put mullion back on. ; Job Cmpltd,

Jeff M.

WRX735SDBM03 WHIRLPOOL REFRIGERATOR Customer explained to me once or twice he's had a lot of frost accumulate on the left side of the freezer door. I explain to them that the doors left open overnight. On my arrival there is no frost in the unit seals looked good. unit op tested good ; Job Cmpltd

Jeff M.

WDTA50SAHZ0 WHIRLPOOL DISHWASHER I found the unit not washing the sump is receiving 120 V AC needs new sump assembly; ordrng 1 W11087376 (SUMP)

Corina B.

WFG320MOBWO WHIRLPOOL RANGE CC that the glass is falling off of the door. Found the door is going to need the bracket kit. Service pointer W10878790. Called GS to order part.; ordrng 1 W10883496 (BRACKET), schdld next appmnt for 9/21 THU

Corina B.

WRF989SDAM00 WHIRLPOOL REFRIGERATOR CC that there is a noise coming from the rt hand side and the im is dripping with water. Ff 41 fz 2. Service pointer W10772228D Special Project S15331 to replace the controls and the adapter. Ran diag to start the compressor. The unit is not making and noises. Called GS to order parts. ; ordrng 1 W10612142 (adapter) and 1 W10861908 (cntrl-elec), schdld next appmnt for 9/25 MON

Corina B.

MDB8750AWB WHIRLPOOL DISHWASHER CC that its not cleaning the dishes and the water does not drain. Ran a normal cycle spray arms are moving. Removed spray arm, ran water threw the arm, every hole had water coming out of it. Arms are now moving and the drain pump is draining. Dw is not screwed into place. Advised cust to get underneath brackets and screw the dw into place. Optest ok.; Job Cmpltd

Dan H.

AER6303MFW0 AMANA RANGE Customer complaint that right front element made pop sound and cracked glass top, removed cook top, no crack found in glass, no evidence of damage to element or arcing to cabinet, turned on right front element, element heated, element is recieving 240vac, found something melted to top of right front element, susbstance burned off while testing element, unit is operating as designed ; Job Cmpltd

Paul H.

JSC24C8EAM00 JENNAIRE REFRIGERATOR Replaced thermistor, cycled unit on, cooling began;

Robert A.

GE WASH/DRY STACK GTUP270EM0WW Found seal in gearcase bad, leaking through onto motor, needs gearcase and motorCust to replace; ordrng 1 WH01X10618 (NUT11.36) and 1 WH16X10146 (GEARCASE170.17) and 1 WH49X20495 (MOTOR179.56), used 1 SHIPPING (SHIPPING AND HANDLING) from stocK ,JOB COMPLTD

Robert A.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 Found 120vac at i/m, unit stuck half way through cycle, needs i/m, ui display has some dim didgets, needs ui; ordrng 1 W10882923 (ICE MAKER) and 1 WPW10521642 (UI), schdld next appmnt for 9/21 THU ! [**],

Jeff M.

CAW9352EW2 CROSLEY WASHER Put washer into diagnostics. Found no errors codes. Ran through automatic test cycle. Ran ok. No issues. Advised on how to properly load washer to keep from having issues.; Job Cmpltd,

Paul H.

KRFF707ESS01 KITCHENAID REFRIGERATOR Remove food and shelving from refrigerator. Disassembled evap cover. Defrosted and removed ice from evap. Installed new fan support and harness assembly. Made sure to attach new thermostat properly on return line. ; Job Cmpltd,

Alice M.

MEDB755DW2 MAYTAG DRYER Buzzing sound coming from blower, removed debris, removed change from base of unit, no more buzzing, customer has foil type venting, recommend it be replaced with semi-rigid at least, also installers placed washer and dryer too close together, causing chafing on side wall, showed customer; Job Cmpltd,

Paul H.

WMH31017AS4 WHIRLPOOL MICROWAVE Replaced control and UI, went to test, no go, noticed interior not functioning in sequence with the door, replaced interlocks from t/s, tested by heating a mug of water, op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,

Jeff M.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,

Jeff M.

WRS322FDAB05 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,

Jeff M.

PP912SM3SS GE COOK TOP , Installed new part unit op tested good ; Job Cmpltd,

Corina B.

WRF757SDEE00 WHIRLPOOL REFRIGERATOR CC that the ff leaks then leaks into the fz. Found the ff drain pan is curved in the middle and there is ice. Steamed the drain pan out, will need a new drain pan. Called GS to order part. Rs per cust req; ordrng 1 W10836964 (pan-drip) schdld next appmnt for 9/22 FRI