Service History 333

Near Brooklyn, OH 44144
Joe O
Job Details: 02/17/2020
RANGE KITCHENAID KGRS303BSS1 Cc: oven not lighting smells like gasFound serial number on unit does not match what we had. Spoke to BJ. He stated he would talk to trade care team. Unit needs electrodeNeeds approval before any work can be done. Office to contact for reschedule if appro
Near Westlake, OH 44145
Corina B
Job Details: 02/17/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 The serial number is different from the one that we have on file. CC that the drawers for the freezer do not slide out and the front panel does not stay on. Found the upper rail is not sliding back causing the drawer to fall. Will need the rails for the u
Near South Euclid, OH 44121
Jeff M
Job Details: 02/17/2020
OTR MICROWAVE WHIRLPOOL WML75011HN0 I call tech line explained him what the unit is doing and what we have done. He told me there has to be a communication issue between the hood control board in the main control board he recommends to replace the hood control. Customer will contact Home D
Near Garrettsville, OH 44231
Brian M
Job Details: 02/17/2020
REFRIGERATOR WHIRLPOOL GS5SHGXLQ01 Cc unit not dispensing Ice Found switch bracket broken Needs bracket replaced ; ordrng 1 WP2180226 (bracket)
Near Strongsville, OH 44136
David R
Job Details: 02/17/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced parts. Tested. Op test ok
Near Seven Hills, OH 44131
David R
Job Details: 02/17/2020
DISHWASHER KITCHENAID KDFE104DBL2 "Cc no water or not washing. Found pump motor stopping and starting but not washing. Water did enter unit. Found 4-3 error code, 6-1 low water. Replace from t/s. Ran diagnostics, good. Op test ok.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
Near Avon Lake, OH 44012
Corina B
Job Details: 02/17/2020
OTR MICROWAVE KITCHENAID KMHS120ESS5 Replaced the control. Brought core back for return. Heated a glass of water. Light dims. Optest ok.
Near Brimfield Township, OH 44240
Brian M
Job Details: 02/17/2020
WASHER WHIRLPOOL WTW4816FW2 Complaint cracked tub Found crack on tub at drain pump area Needs tub ; ordrng 1 W10371566 (tub)
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 02/17/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed new part unit op tested good
Near Cleveland, OH 44105
Joe O
Job Details: 02/17/2020
REFRIGERATOR MAYTAG MFI2269FRZ02 "Cc: nor not closing properly, door chiller lid cracked, deli drawer lid cracked and end cap brokeBeverage chiller cracked, pantry drawer lid is cracked and the mount for the deli lid is broke. Door does not have a cam to close door. Advised customer the
Near Strongsville, OH 44136
Dan H
Job Details: 02/17/2020
REFRIGERATOR KITCHENAID KRMF606ESS00 "Customer complaint that unit is not dispensing water and lights inside unit are not working, found water inside deli control housing and a broken wire in the harness, unit needs new deli drawer and control, customer does not want repair ; ordrng 1 W1081
Near Euclid, OH 44117
Arthur V
Job Details: 02/17/2020
WASHER WHIRLPOOL WTW7500GC0 Found bleach cup not secured in top. Reinstalled properly. Op test good
Near Richmond Heights, OH 44143
Arthur V
Job Details: 02/17/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Found compressor kicking off on overload. Replaced start relay. Op test good. Compressor started. ; used 1 8201786 (STARTER) from stock
Near North Olmsted, OH 44070
Corina B
Job Details: 02/17/2020
DISHWASHER WHIRLPOOL WDTA50SAHV0 CC that the unit will not drain. Found the drain hose is clogged and the was a hair clip in the drain pump. Started a cycle and drained. Optest ok.
Near Strongsville, OH 44149
Dan H
Job Details: 02/17/2020
DRYER WHIRLPOOL WGD5600SQ0 "Customer complaint that unit is not heating, confirmed, found thermal fuse open, jumped out, unit heated, installed new thermal fuse, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazar
Near Cleveland, OH 44127
Joe O
Job Details: 02/17/2020
WASHER MAYTAG MVWB835DW5 "Cc: not fillingRan auto test, unit is filling. Found drain pipe is only 2 ft off the ground. When draining the water flows out the top of the drain tube. Advised customer the drain needs to be raised and cleared so the water can flow smoothly. Advised cu
Near University Heights, OH 44118
Joe O
Job Details: 02/17/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Cc: making too much iceFound bail not placed properly in ice maker. Adjusted bail arm. Op test ok
Near Cleveland, OH 44113
Joe O
Job Details: 02/17/2020
WASHER WHIRLPOOL WFW5090JW0 Installed control. Ran diagnostics test cycle. ran normal cycle. Op test ok
Near North Royalton, OH 44133
Dan H
Job Details: 02/17/2020
OTR MICROWAVE WHIRLPOOL WMH31017HS3 "Customer complaint of whining noise, confirmed, found a stick lodged in fan blade, removed, no noise, op test good"
Near North Royalton, OH 44133
Dan H
Job Details: 02/17/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer complaint that door handle came off, reinstalled, op test good"
Near MIDDLEBRG HTS, OH 44130
Dan H
Job Details: 02/17/2020
RANGE JENN-AIR JIS1450DS2 "Customer complaint that cooktop is not working, turned on cooktop, placed pan with water on element, water boiled, unit is operating as designed"
Near Amherst, OH 44001
Gabriel P
Job Details: 02/17/2020
RANGE WHIRLPOOL GMC305PDB6 "Correct issue,opt test ok"
Near Kent, OH 44240
Brian M
Job Details: 02/17/2020
WASHER WHIRLPOOL WFW8300SW02 Cc unit not running properly Found bearings to be bad and can move whole tub Needs basket and outer tub assembly EST only
Near Avon, OH 44011
Gabriel P
Job Details: 02/17/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Replace door,opt test ok"
Near Rocky River, OH 44116
Corina B
Job Details: 02/17/2020
REFRIGERATOR KITCHENAID KSCS25FKSS02 "CC that the water and ice does not work. Found the water line to the reservoir cut in half used a John guest fitting on waterline. Found another waterline is cut. Will need a new reservoir. ; ordrng 1 WP2256126 (reservoir), used 2 WR02X11330 (5/16 UNION)
Near Aurora, OH 44202
Brian M
Job Details: 02/17/2020
DISHWASHER KITCHENAID KDTM404ESS0 Installed pump and spray arm ran several test cycles No leaks OP TEST OK Per customer request wanted bottom plate off so he can inspect it over the next few days
Near Pepper Pike, OH 44124
Jeff M
Job Details: 02/17/2020
REFRIGERATOR ELECTROLUX EEI23CS55GS5 Installed new part unit op tested good
Near Strongsville, OH 44149
David R
Job Details: 02/17/2020
DRYER WHIRLPOOL WED5860SW0 "Cc dryer drum not moving. Found broken belt, bad pulley and motor has broken apart. Will need motor and dryer repair kit, do not order parts.; ordrng 1 279827 (motor!dryer) and 1 4392065 (dryer repair kit), used 1 SHIPPING (shipping and handling) from st
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 02/17/2020
WASHER MAYTAG MVWB865GW0 Found no issue with washer explain customer that is normal to have a little of water in tray opt test ok
Near Cleveland, OH 44124
Jeff M
Job Details: 02/17/2020
REFRIGERATOR KITCHENAID KBFS25EVMS0 Installed new part unit op tested good
Near Rocky River, OH 44116
Corina B
Job Details: 02/17/2020
REFRIGERATOR KITCHENAID KBFN406ESS01 CC that there is a spring noise. Opened and closed the door several times no noise. Left parts with cust.
Near North Royalton, OH 44133
David R
Job Details: 02/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced switched. New switched is designed different and sticks out more towards the door. Tested and tried for ice/water, had customers try and worked correctly. Customer have door. Op test ok"
Near Lakewood, OH 44107
Corina B
Job Details: 02/17/2020
WALL OVEN KITCHENAID KOSC504ESS00 "CC that oven won’t open after a self clean. Found the thermal fuse is open. Will need a fuse. Cust can install part; ordrng 1 W11034459 (thrmst-fix 7398), used 1 SHIPPING (shipping and handling) from stock"
Near Grafton, OH 44044
David R
Job Details: 02/17/2020
DRYER MAYTAG MGDX655DW0 "Cc of squeaking noise. Bad pulley and rollers. Replaced from t/s. Tested. No noise. Also cleaned out dryer, all lint and debris inside. Op test ok.; used 1 4392065 (DRYER REPAIR KIT) from stock"
Near Russell Center, OH 44072
Brian M
Job Details: 02/17/2020
WASHER WHIRLPOOL WTW5000DW1 Cc unit not functioning properly Found error for long fill no fill Ran manual water valve test and cold water is just trickling in Needs water valve Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W11210459 (VALVE7988) from st
Near Jefferson, OH 44047
Jason N
Job Details: 02/17/2020
DRYER MAYTAG MGD5630HW0 "Installed console kit, console and control board. Ran op test, op test good."
Near Ashtabula, OH 44004
Jason N
Job Details: 02/17/2020
WASHER CROSLEY CAW42114GW2 "Cc unit off balance and a part came offCustomer pop did not have model information, ran entitlement for actual purchase date.Customer gave me a broken suspension ball cup. Found it belongs to the left front suspension spring. Replaced suspension spring a
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 02/14/2020
REFRIGERATOR GE CFCP1NIZBSS "Water valves right at the coils are leaking there is a lot of calcium buildup needs new water valves; ordrng 1 WR57X10032 (valve,water), used 1 SHIPPING (shipping and handling) from stock"
Near Plymouth Township, OH 44004
Arthur V
Job Details: 02/14/2020
FREEZER WHIRLPOOL WZF79R20DW03 Found door bowed badly at the top and allowing cold air in. Needs new door. Advised customer to call after receiving door and to inspect throughly and to let us know if the new door is acceptable. Also advised 4-6 weeks for delivery. Did not reschedule d
Near Mentor, OH 44060
Jason N
Job Details: 02/14/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Cc unit microwave intermittent heating Customer states it is still doing the same thing after last repair. Called wp techline, TJ, said if door interlocks are new, might be tough to track down, could be intermittent 120v from appliance manager to inverte
Near Cleveland, OH 44102
Corey L.
Job Details: 02/14/2020
DISHWASHER WHIRLPOOL DU1100XTPQA "Customer complaint dishwasher is loud, started cycle, unit did not fill but barely only over filter when wash motor starts it’s running dry, drained and refilled, valve just buzzing no water entering now, unit needs water valve; ordrng 1 WPW10158389 (val
Near Kirtland, OH 44094
Jason N
Job Details: 02/14/2020
DISHWASHER KITCHENAID KDTE404DWH0 "Cc unit leaving water, not drying.Ran diagnostics, found codes 6-4 for float switch open, 10-3 vent fan problem, and 6-2 for electrical problem inlet valve. Ran diagnostic cycle, 10-3 and 6-4 still remained at end. Checked vent motor resistance, reading
Near Strongsville, OH 44136
David R
Job Details: 02/14/2020
WASHER MAYTAG MVWB765FW0 "Cc UI not taking command, not coming on. Checked voltage from wall, good. Control board checks good and green light coming on. Unplugged and checked UI, still not taking command. ESTIMATE for control and console. Do not order parts. ; ordrng 1 W10919546
Near Maple Heights, OH 44137
Jeff M
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV01 The ice maker is not receiving power needs a new main control and icemaker. ; ordrng 1 W11043763 (cntrl-elec) and 1 WPW10300024 (icemaker)
Near Madison, OH 44057
Arthur V
Job Details: 02/14/2020
WASHER GE GTW330ASK0WW Found unit with a oily residue ( but not dripping oil). Needs shield and belt and some cleaning with degreaser. Called techline for updates etc. also need to dona software update replace lid lock and ream out air port. ; ordrng 1 WH01X24697 (washing mac
Near Fairport Harbor, OH 44077
Arthur V
Job Details: 02/14/2020
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Called techline talked to Damerius. for a frozen water line in the freezer door this has happened many times. Also pieces of plastic are breaking off of ice bucket. Needs ice bucket assy. Temp in freezer was 4 deg not excessively cold. Techline advised
Near Cleveland, OH 44122
Jeff M
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRF560SMHB00 The hinge of the door inside the door where the hinge sits has a lot of damage the door itself needs replaced. Customer will call when he has receive the door; ordrng 1 LW10721541 (dor-fip)
Near Solon, OH 44139
Brian M
Job Details: 02/14/2020
RANGE GE PGB975SEM4SS "Cc unit shutting off when reaching temps Found unit able to bake but is about 110 degrees off set Ohmed out thermostat seems to be within range Needs control board and advised customer that it would be best to replace thermostat at the same time Needs co
Near Elyria, OH 44035
Gabriel P
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW5000DW2 "Found error code oversuds advise customer how use unit also delete code and ran calibration and auto test pass also ran 6 large towels,opt test ok"
Near Mentor, OH 44060
Arthur V
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Found small area on right fresh food door where there is a spot that is popped out at the top right. Definate cosmetic issue. Advised customer. Found mullion strip not opening and closing properly. Need to replace mullion ; ordrng 1 W10806457 (rail-mulln)
Near Edgewood, OH 44004
Arthur V
Job Details: 02/14/2020
WASHER MAYTAG MVWB835DW5 "Ran diagnostics no errors. Cycled in manual test mode. Unit agitated ,spun with no issues or noises. Examined under Unit no oil or any defects found. Unit is working as designed."
Near Cleveland Heights, OH 44118
Dan H
Job Details: 02/14/2020
RANGE IKEA IBS300DS03 "Customer complaint that nothing is working, found display blank, no buttons working, found thermal fuse open, jumped out, oven works, installed new thermal fuse, op test good ; used 1 WPW10545255 (FUSE-THRML) from stock"
Near Bay Village, OH 44140
Gabriel P
Job Details: 02/14/2020
RANGE KITCHENAID KDRS483VSS03 Found error code f6e0 lost communication on control ordering all controls need second tech ; ordrng 2 W10852104 (cntrl-elec)s and 1 WPW10298120 (cntrl-elec)
Near Concord Township, OH 44077
Arthur V
Job Details: 02/14/2020
REFRIGERATOR GE PYE22PSHJSS Called techline and told to replace air tower assy again. Also ordering evap drain heater. ; ordrng 1 WR49X26666 (refrigerator fresh f) and 1 WR51X10133 (heater conduction ff)
Near Cleveland, OH 44135
Corina B
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW5000DW3 CC that the unit does not finish cycles. Found the drain hose about 12” off the ground then connected to a clear hose. There is no air gap on the drain. Advised cust to raise the drain hose 39” off the ground and to have a stand pipe to have an air gap. O
Near Novelty, OH 44072
Brian M
Job Details: 02/14/2020
DRYER GE DWXR463EG6WW Installed timer and knob Ran test cycle OP TEST OK ; used 1 SHIPPING (shipping and handling) from stock
Near Ashtabula Township, OH 44004
Joe O
Job Details: 02/14/2020
WASHER MAYTAG MVWB765FW3 "Installed lid lock, ui and control. Ran auto test and calibration. Op test ok"
Near Fairview Park, OH 44126
Gabriel P
Job Details: 02/14/2020
REFRIGERATOR MAYTAG MFI2269FRZ03 Part never arrive re ordering also ordering the valve is getting 120 v but no water coming out has good pressure water coming out of filter head when disconnecting the water line any other suggestions from Shawn or Brian for parts I’m all ears thanks ; o
Near South Russell, OH 44022
Brian M
Job Details: 02/14/2020
MICROWAVE GE LVM1750SM1SS Cc unit not heating Found unit pulling .5 amps when running timer runs but Turntable not moving fan not blowing Found control not sending power to turntable or fan Needs control board EST only
Near Strongsville, OH 44136
Corina B
Job Details: 02/14/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Cust showed pop, sent pic. CC that the unit does not work. Ran diag 4-3 pump and motor. Started a cycle checked the pump and motor at the control 0 volts. Will need a control and pump and motor. ; ordrng 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-el
Near Cleveland, OH 44105
Dan H
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW2000HW0 "Customer complaint that unit is leaking, confirmed, found drain hose disconnected from tub, no damage, reinstalled, op test good"
Near Strongsville, OH 44136
Corina B
Job Details: 02/14/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced the tub, ui, inner and outer door. Could not test the unit due to a new build. No water to house."
Near Broadview Heights, OH 44147
David R
Job Details: 02/14/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc of door not closing. Unit was leveled a little off, corrected. Had customer test it. Op test ok"
Near Cleveland, OH 44109
Dan H
Job Details: 02/14/2020
REFRIGERATOR AMANA ART318FFDB06 "Customer complaint that unit is not cooling, freezer section temperature at 51 degrees, fresh food section temperature at 56 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, unit needs new co
Near Amherst, OH 44001
Gabriel P
Job Details: 02/14/2020
DRYER WHIRLPOOL WED4815EW1 Dryer ventilation is clogged took pictures advise the customer to call dryer vent wizard dryer is working as designed opt test ok
Near Strongsville, OH 44136
Corey L.
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL ASD2625KES "Replaced thermostat, advised customer to monitor, op test good"
Near Willoughby, OH 44094
Jason N
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed main control. UI box was very damaged, did not install UI. Filter reset light no longer illuminating. Op test good."
Near Euclid, OH 44123
Jason N
Job Details: 02/14/2020
WASHER WHIRLPOOL WTW5000DW1 "Cc unit grinding noise Ran diagnostics, found codes f0e2 for oversuds, f0e5 for offbalance load.Ran auto test, all functions passed. Unit is not level, leveled unit. Ran wash load w/clothing. Washplate grinding in agitate. Unit needs washplate. ; ordrng
Near Russell Township, OH 44022
Brian M
Job Details: 02/14/2020
COOKTOP ELE KITCHENAID KCED606GSS01 Cc burner cycles Found unit to be functioning as design Front burner is for melt and has a even heat element unit will cycle on and off to protect cooktop OP TEST OK
Near Parma, OH 44134
Dan H
Job Details: 02/14/2020
DRYER WHIRLPOOL LDG9606AAE "Installed new blower wheel, op test good"
Near Lorain, OH 44052
Gabriel P
Job Details: 02/14/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Found wire on terminal snap also terminal block was defective replace both parts from trucks stock opt test ok took new control with me for return also installed a new three prong wire cause it was burned ; used 1 8171385RC (3 PRONG RANGE CORD), and 1
Near Moreland Hills, OH 44022
Jason N
Job Details: 02/14/2020
VERTICAL FREEZER AMANA AFU2067AW "Cc unit has ice buildup on bottomFound drain frozen over. Steamed clear, cleared ice from freezer bottom. Op test good."
Near Bainbridge, OH 44023
Brian M
Job Details: 02/14/2020
DRYER MAYTAG MEDB765FC0 Cc unit not starting Found unit working as design but customer has issue with pushing buttons because of arthritis Ran test cycle OP TEST OK
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL AFD2535DEQ Cc: Making too much iceFound bail arm came out of ice maker. Re installed bail arm. Tested ice maker and bail arm. Op test ok
Near Seven Hills, OH 44131
David R
Job Details: 02/14/2020
DRYER MAYTAG MEDB765FW0 "Cc unit will not shut off while running. Found door switch stuck in the close positions. Replaced from t/s. Had customer test. Op test ok. Called techline and safety , Dustin, documented ; used 1 WPW10569603 (DOOR SWTCH XXACADEMY RETURNX) from stock"
Near Rootstown, OH 44272
Brian M
Job Details: 02/14/2020
WASHER MAYTAG MVWX655DW1 "Cc unit not working Found control getting power but not green light Replaced control from truck stock Ran test cycle got lid lock error Replaced lid lock ran auto test again unit got to drain and just died Ran down Wiring and found drain pump to be short
Near Brooklyn, OH 44144
Corey L.
Job Details: 02/14/2020
DRYER MAYTAG MEDX655DW1 "Customer complaint drum is damaged, thoroughly inspected drum, drum is not damaged scratched dented, drum not needed"
Near Shaker Heights, OH 44122
Joe O
Job Details: 02/14/2020
DISHWASHER WHIRLPOOL WDT970SAHV0 Installed sump assembly. Ran test cycle. Op test ok
Near Avon, OH 44011
Gabriel P
Job Details: 02/14/2020
RANGE GE JGB645SEK1SS "Found loose screw correct issue,opt test ok"
Near Garfield Heights, OH 44125
Jeff M
Job Details: 02/14/2020
REFRIGERATOR GE GSE22ESHCSS Ice was jamming the ice maker. Unit op tested good
Near Cleveland, OH 44144
Corey L.
Job Details: 02/14/2020
DRYER WHIRLPOOL WED7400XW0 "Customer complaint dryer not working, confirmed found drive belt failed, unit needs drive belt; ordrng 1 WP8547157 (belt)"
Near Brooklyn, OH 44144
Jeff M
Job Details: 02/14/2020
WASHER MAYTAG MVWB865GW0 Installed new part unit op tested good
Near Aurora, OH 44202
Brian M
Job Details: 02/14/2020
WASHER MAYTAG MVWB835DW4 Cc unit not spinning out properly Found error of f0e3 overload Ran auto teSt and calibration OP TEST OK Advised customer on loading unit
Near Geneva, OH 44041
Jeff M
Job Details: 02/14/2020
REFRIGERATOR FRIGIDAIRE LFHT1513LW5 "Fan motor stopped working the motor is receiving 120 V AC needs a new fan motor. Est; ordrng 1 242077705 (FAN MOTOR ), used 1 SHIPPING (shipping and handling) from stock"
Near Shaker Heights, OH 44122
Joe O
Job Details: 02/14/2020
DRYER MAYTAG MEDB765FW0 Cc: not heatingTested power at terminal block. Found unit is only receiving 120v. Flipped breaker. Unit still only receiving 120v. Advised customer the unit needs 240v to function correctly. Need electrician.
Near Lakewood, OH 44107
Jeff M
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Installed new part unit op tested good
Near Painesville Township, OH 44077
Arthur V
Job Details: 02/14/2020
REFRIGERATOR FRIGIDAIRE FPHC2398LF5 Found 9 deg in freezer with evap cover off. And 37 in fresh food. Good frost pattern on evap. Customer states unit gets warm in the freezer ( hi temp alarm sounded). And thats the issue. Advised cust ( unit has been running 36 hrs with evap cover off ) to
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 02/14/2020
REFRIGERATOR GE TFX20JA***** Cc: ice build up in bottom of freezerFound ice build up. Advised customer that food and debris can get stuck in the drain tube and cause the unit to back up into the freezer. Steamed drain. Op test okMs tag partially rubbed off.
Near Shaker Heights, OH 44122
Joe O
Job Details: 02/14/2020
RANGE WHIRLPOOL WFG510S0AS0 "Cc: clicks and won’t start, shut itself off after ignitionStarted bake unit ignited. Advised customer on loading the storage drawer. Started bake with drawer open. Found unit will not ignite. Found electrode burnt and not sparking correctly. Found electr
Near Garfield Heights, OH 44125
Jason N
Job Details: 02/14/2020
DISHWASHER WHIRLPOOL MDB9150AWB "Installed door latch, ran wash cycle, op test good."
Near Cleveland, OH 44109
Dan H
Job Details: 02/14/2020
REFRIGERATOR MAYTAG MRT118FFFH04 "Customer complaint that unit is not cooling and freezer section light only comes on when fresh food section door is opened, good frost pattern on evaporator, evaporator fan is running, compressor and condenser fan are running, found freezer section light
Near Euclid, OH 44119
Corina B
Job Details: 02/14/2020
REFRIGERATOR GE PFS22MIWABB "CC that the freezer is not cooling. Ff37* Fz 20* found the freezer thermistor is out of range. Will need a new thermistor. ; ordrng 1 WR55X10025 (sensor,temp ff 2172), used 1 SHIPPING (shipping and handling) from stock"
Near Shaker Heights, OH 44120
Joe O
Job Details: 02/14/2020
REFRIGERATOR GE PGSS5NFXASS "Cc: not cooling in ff sectionFound temps in ff section at 57 degrees and freezer at 1 degree. Found evap fan not running. Checked power. Evap fan receiving proper power. Needs evap fan; ordrng 1 WR60X10185 (motor evap dc9363), used 1 SHIPPING (shipping a
Near Parma, OH 44129
David R
Job Details: 02/14/2020
RANGE WHIRLPOOL WFE540H0ES0 Replaced parts. Tested. Op test ok
Near Parma, OH 44134
David R
Job Details: 02/14/2020
RANGE AMANA AGR6603SFW2 "Cc of oven temp. Tested voltage, correct. Tested temp sensor, good. Customer had oven thermometer, put in. Set unit to 350* let pre heat and waited a couple of mins. Tested temp right on point at 350, bumped temp to 375* correct temp in unit. Flame came
Near North Olmsted, OH 44070
Corina B
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL GX5FHTXVY010 "CC that the unit is not cooling 52* ff, 48* Fz. Evap and condenser fan are running. Compressor is not. 12 amps locked rotor 13 ands, will need a new compressor."
Near Brooklyn, OH 44144
Corey L.
Job Details: 02/14/2020
RANGE HOOD WHIRLPOOL UXT4230ADW2 "Replaced fan motor control switch, op test good, taking fan motor for new part return"
Near Rocky River, OH 44116
Corina B
Job Details: 02/14/2020
RANGE KITCHENAID KOSE500ESS02 CC that the unit screen is blank. Found the thermal fuse is open. Replaced the thermal fuse from t/s. Heated oven. Optest ok. ; used 1 WPW10545255 (FUSE-THRML 2286) from stock
Near Lakewood, OH 44107
Dan H
Job Details: 02/14/2020
WASHER WHIRLPOOL WFW72HEDW0 "Customer complaint of rotten sewage smell, ran test cycle, all components working, good flow from drain, unit does not smell, unit is operating as designed"
Near Willoughby, OH 44095
Jason N
Job Details: 02/14/2020
REFRIGERATOR WHIRLPOOL WRS555SIHW00 "Cc unit not making iceRan manual ice maker function tests, harvest tests good, fill test no good. Found ice fill tube frozen up. Steamed clear, reran fill test, op test good."