Service History 333

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569YEM0

Near Novelty, OH 44072

Brian M

Job Details: 06/07/2022

Installed control no good Called whirlpool no solution is found for unit not repairable.

We serviced a

WHIRLPOOL DRYER

Model WED4750XQ0

Near Elyria, OH 44035

David R

Job Details: 06/07/2022

Cc unit not working. Found open thermal fuse. Replaced from t/s. Tested. Good. Op Test Ok ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KBS0

Near North Olmsted, OH 44070

Gabriel P

Job Details: 06/07/2022

"Replace heater,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW3

Near Mentor, OH 44060

Joe O

Job Details: 06/07/2022

Ordered wrong color. Re ordering correct color controlTook incorrect color to return.; ordrng 1 W11546066 (Control)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML75011HZ10

Near Mentor, OH 44060

Joe O

Job Details: 06/07/2022

"Installed interlock switches, magnetron, and fuse. Tested. Op test ok"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ

Near Mentor, OH 44060

Corina B

Job Details: 06/07/2022

"Replaced the magnetron, diode and capacitor. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near North Olmsted, OH 44070

David R

Job Details: 06/07/2022

"Cc unit is making a grinding noise, maybe from the FZ, intermittently happening. Checked both fans, checked compressor, all components good. Waiting and hearing no noise. If intermittently happening, let customer know to try and record noise if possible. As of today, good. Op Test Ok"

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Independence, OH 44131

Marie V

Job Details: 06/07/2022

"Cc that the unit light turns on when you open the door to load it and while running is on but whe is time to unload unit does not turn the light on. Started unit, l Light is on press button to turn the light off while its running . Explain cust about unit. Is working properly. Op test ok"

We serviced a

KITCHENAID ICE MAKER

Model KUIX335HPS00

Near Painesville, OH 44077

Joe O

Job Details: 06/07/2022

"Cc: extremely hot, intermittently not making iceCustomer stated unit stopped making ice, they shut it off, turned back on unit started making ice again but everything was extremely hot, stated the counter top above unit was even hot to the touch. Advised customer there is no electronics or anything in the top cabinet of machine that would cause unit to get hot condenser does however pull air through the fron of unit and push it out the back which can cause warmer temps around unit. Powered u it on. Condenser fan running. Compressor running. Unit producing ice. Unit functioning as designed. Op test okUnit has 3 year warranty"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055FRZ00

Near Brook Park, OH 44142

Gabriel P

Job Details: 06/07/2022

"Found perfect frost pattern on evap compressor was good,fan was good unit operating as design theres nothing I can do to make it better"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Chagrin Falls, OH 44022

Brian M

Job Details: 06/07/2022

Cc loose handles Tightened handles

We serviced a

WHIRLPOOL WASHER

Model WTW5700XW3

Near Westlake, OH 44145

Angel

Job Details: 06/07/2022

"Cc that unit is noisy and it will change time from 47mins to 10mins. Ran diagnostics and found error code F7E5 shifter fault, F7E7 motor will not reach rpms and F8E3 overflow conditions. Looked underneath washer and unit will need gear case replaced its leaking oil and when you spin the basket by hand its loud bad gear case bearings. Unit will need gear case, belt, shifter, and cam replaced. Gave customer estimate and said they will buy a new unit. Opt test ok.; ordrng 1 W11454372 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 WPW10006355 (Actuator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Westlake, OH 44145

Angel

Job Details: 06/07/2022

Cc that icemaker was not working and freezer stopped working. Took temperatures and freezer was at 80* and ff section was at 78*. Looked in back and found that the compressor was not running so i installed a starter device and compressor started running and it was running at 1.21amps explained to customer to wait at least 24hrs for proper cooling. Opt test ok. ; used 1 8201786 (STARTER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Cleveland, OH 44105

Marie V

Job Details: 06/07/2022

Cc that the unit is also leaking. Confirmed. Found drain tube clogged. Cleared out and replaced control. Explain whats recommended temps. Called tech line to notify issues. Called tech line spoke with Adrian. he said to make sure unit is leveled. Corrected. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Geneva, OH 44041

Dan H

Job Details: 06/07/2022

"Customer complaint that unit keeps saying lid is open, found strike broken off, latch not operating, unit needs new lock and strike, part is out of stock so not scheduling return appointment ; ordrng 1 W11457841 (Strike) and 1 W11394572 (Lock)"

We serviced a

SAMSUNG DRYER

Model DV42H5200EWA3

Near Kirtland, OH 44094

Joe O

Job Details: 06/07/2022

Installed element. Tested. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFE00

Near Cleveland, OH 44120

Marie V

Job Details: 06/07/2022

"Cc that the fresh food is not cooling and freezer has lots of frost. Confirmed . Took temps 57* on fresh food and 0* on freezer. Found that drain tube is clogged up and it froze the duct going to fresh food, not allowing a proper air circulation. Cleared out drain tube and clean up freezer duct and frost. Advice cust to allow unit 24 hours to reach normal temps. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model n/a

Near Strongsville, OH 44149

David R

Job Details: 06/07/2022

Customer did not want dryer looked at. ; saved tckt

We serviced a

GE REFRIGERATOR

Model PFCS1NFZHSS

Near Chardon, OH 44024

Joe O

Job Details: 06/07/2022

"Cc: not coolingFound temps in ff at 74 degrees, freezer at 79 degrees. Found compressor not running upon arrival. Found inverter receiving proper power. Hooked up compressor tester. Found compressor running. Freezer gasket ripped. Needs inverter and gasket; ordrng 1 WR49X10283 (inverter kit) and 1 WR14X10331 (refrigerator door ga), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Cleveland, OH 44111

Gabriel P

Job Details: 06/07/2022

"Replace control and console,opt test ok but he still need latch cause found it damage i miss that ordering ; ordrng 1 W11394572 (Latch)"

We serviced a

WHIRLPOOL DRYER

Model MDG9606AWW

Near Aurora, OH 44202

Brian M

Job Details: 06/07/2022

Cc unit has long dry times Unit is functioning properly Found small clog in vent

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rocky River, OH 44116

Angel

Job Details: 06/07/2022

Customer stated that the unit they had problems with was already switched out for a new which is the one Im looking at today but they had questions about this one so I answered there questions about the water filter and temperatures and water dispenser unit working as designed. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Chardon, OH 44024

Joe O

Job Details: 06/07/2022

Cc: not dryingFound error codes F7e1(no heat). Ran diagnostics test cycle. Found cold water at start of cycle. Let cycle complete. Found heater is functioning. Advised customer to run hot water at sink prior to starting unit. Advised customer on rinse aide. Unit functioning as designed. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB835DC3

Near Avon Lake, OH 44012

Gabriel P

Job Details: 06/07/2022

"Found a lost communication error gave estimate customer will not fix ; ordrng 1 W11120178 (Console), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Streetsboro, OH 44241

Brian M

Job Details: 06/07/2022

Cc jet dry not dispensing Found dispenser not releasing jet dry Needs dispenser ; ordrng 1 WPW10428217 (dispenser)

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Lakewood, OH 44107

Angel

Job Details: 06/07/2022

Cc that washer has an f7E1 error code displayed when unit starts. Confirmed unit as soon as you start it an F7E1 tachometer missing and also has an F7E7 motor unable to reach rpms. Replaced shifter tested unit opt test n/g so i looked underneath again and saw that the terminals on the capacitor were all crooked and swollen will need new capacitor and also ordering drive motor.; ordrng 2 W11395618 (Capacitor)s and 1 W11026785 (Motor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cleveland, OH 44104

Marie V

Job Details: 06/07/2022

Replaced tub and nuts. Tested unit. No leaks. Op test ok

We serviced a

GE WASHER

Model GTW460ASJ4WW

Near Newbury Township, OH 44065

Joe O

Job Details: 06/07/2022

Cc: only washing with coldFound unit filling with cold water on hot setting. Ran normal cycle. Found unit filling with cold on hot setting. Canceled and ran heavy cycle. Unit still filling with cold. Ohmed out thermistor(2.3k ohms). Thermistor reading properly. Hot valve is functioning. Needs control. Control replaced less then a year ago so part covered. ; ordrng 1 WH22X35137 (Control)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611LBK

Near Avon Lake, OH 44012

Gabriel P

Job Details: 06/07/2022

"Replace damper and thermistor,also customer still having frost all around the top door I explain him the only thing that could cause it is and error leak and or the ice chute so I did the 2 tablespoons of water test on ice chute and it work no leaks check seal all around pass advise to monitor"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Kent, OH 44240

Brian M

Job Details: 06/07/2022

Cc unit not washing properly Found board for leveling unit to be pushed up into motor cover keeping motor from running properly Removed board and leveled unit using the feet Ran auto test and calibration OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Rocky River, OH 44116

Angel

Job Details: 06/07/2022

Cc that freezer lights went out and the top ff section lights on the ceiling also that ice maker was not working. Found that the icemaker was turned off and one of the lights in the freezer went out since there was a service pointer on issue all led modules were replaced with updated ones. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Avon Lake, OH 44012

Angel

Job Details: 06/07/2022

Cc that door seal kept coming off. Confirmed seal was coming off on top left hand corner i removed seal and reinstalled it and noticed that basket was hitting seal when pulling it out removed basket and saw it was bowed out pressed in basket to original form reinstalled tested it and now it has the proper distance too avoid seal from coming off. Opt test ok.

We serviced a

GE RANGE

Model PHB920SJ8SS

Near Cleveland, OH 44113

Marie V

Job Details: 06/07/2022

Replaced UI and filter board. Tested unit oven. Op test ok

We serviced a

GE REFRIGERATOR

Model ZIF36NMBLH

Near Burton, OH 44021

Joe O

Job Details: 06/07/2022

"Cc: leakingFound unit leaking from drain. Cannot remove drain pan without damage. Drain tube filled with rust and plugged. Needs drain tube and pan. Drain tube is special order and drain pan is out of stock. Office to reschedule; ordrng 1 WR17X26689 (tube drain) and 1 WR17X10674 (drain pan aux cond), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Oberlin, OH 44074

Marie V

Job Details: 06/07/2022

"Replaced cabinet, agitator and wash plate. Tested unit with towels . Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Ashtabula, OH 44004

Dan H

Job Details: 06/07/2022

"Installed new auger motor, yoke, and divider, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Conneaut, OH 44030

Dan H

Job Details: 06/07/2022

"Customer complaint that unit quit running, ran diagnostics found f2e1(stuck key) and f7e1(basket speed fault) error codes, ran manual test cycle for high speed spin and heavy agitate, unit does not spin or agitate, motor just hums, unit needs new capacitor and motor; ordrng 1 W10890624 (Motor) and 1 W11158830 (Cap)"

We serviced a

GE DISHWASHER

Model GDT580SGF2BB

Near Painesville, OH 44077

Jason N

Job Details: 06/07/2022

"Cc unit loud when runningRan wash cycle test, wash motor humming loudly when running, possible motor bearing wearing out. Unit needs wash motor. ; ordrng 1 WD49X23781 (Wash motor)"

We serviced a

GE DISHWASHER

Model PDP715SYN0FS

Near Chardon, OH 44024

Jason N

Job Details: 06/07/2022

"Installed heater element. Op test no good, element did not turn on during test cycle. Checked power from main control to element, 0v. Element may have shorted before It opened and damaged main control relay. Unit will need main control. ; ordrng 1 WD21X25992 (Main control)"

We serviced a

KITCHENAID RANGE

Model KSGG700EWH0

Near Highland Heights, OH 44143

Jason N

Job Details: 06/07/2022

"Cc unit display goes blank during bake cycleCustomer stated the unit display will go red and display message Call for Service when baking. Unit will not return to normal operation until unit cools down later. Ran diagnostics, no codes stored in history. Ran bake test to 400 degrees and let cycle for 25 minutes, no faults, cooling fan working properly. Checked keypad functionality, all buttons working on keypad. Could not duplicate issue with unit at this time. Advised customer to take a picture of the display screen if issue should return to help us with diagnosis."

We serviced a

GE REFRIGERATOR

Model GSE25HGHJHWW

Near Richmond Heights, OH 44143

Jason N

Job Details: 06/07/2022

"Cc unit spraying water from filter housingCustomer stated when changing the filter, water started spraying from housing, also could not get filter to seal correctly on adapter. Water is turned off to unit at this time. Unit will need filter housing manifold replaced. ; ordrng 1 WR17X22074 (Filter head manifold)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model UMV1160CS

Near Willoughby, OH 44094

Jason N

Job Details: 06/07/2022

"Cc unit intermittent door operation.Customer stated unit will intermittently operate, door will read open when closed or unit will run with door open. Unit needs door interlock switches. Replaced door interlock switches using truck stock kit. Ran heat test for 1 minute with water, door reading closed and water hot at the end. Op test good. ; used 1 W11244490 (INTERLOCK SW KIT) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Andover, OH 44003

Dan H

Job Details: 06/07/2022

"Customer complaint that leg broke off, confirmed, installed new leg, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Wickliffe, OH 44092

Jason N

Job Details: 06/07/2022

Cc unit ice maker not making iceCustomer stated the ice maker stopped making ice a few days ago. Found ice maker bail arm locked in the upper position. Pushed bail arm down and ice maker started cycling. Ice maker harvested ice and filled mold with water. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Williamsfield, OH 44093

Dan H

Job Details: 06/07/2022

"Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged in, nothing started, unit needs new control, customer does not want repair at this time ; ordrng 1 W11224256 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model GFW550SSN1WW

Near Eastlake, OH 44095

Jason N

Job Details: 06/07/2022

"Cc unit not spinning outCustomer stated that at certain times the unit will not spin out the clothing. Ran manual spin tests, unit spin test good to max speed. Unit drained out properly. Found service bulletin HL06-21 for off balance loads, no spin, wet clothes. Update software using over-the-air update if connected to WiFi or use sum module to manually update software. Customer does not have unit connected to WiFi. Ordering sum module to manually update software. ; ordrng 1 WH98R4697903 (Sum module)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Painesville, OH 44077

Dan H

Job Details: 06/07/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 82 degrees, freezer section temperature at 82 degrees, nothing is running, unit needs new control ; ordrng 1 W11446726 (Cntrl)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Madison, OH 44057

Dan H

Job Details: 06/07/2022

"Customer complaint that unit is leaking and sounds like someone stepping on hard macaroni, found a dime in the wash plate, removed, confirmed unit is leaking, found a hole in the tub, unit needs new tub, customer does not want repair at this time ; ordrng 1 W10371566 (Tub), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Madison, OH 44057

Dan H

Job Details: 06/07/2022

"Unable to remove agitator, will have to break agitator off, unit will need new agitator ; ordrng 1 WH43X31240 (Agitator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model DU1030XTXS0

Near Cleveland Heights, OH 44118

Corina B

Job Details: 06/07/2022

Replaced the pads an the standpipe. Started a cycle. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, OH 44120

Corina B

Job Details: 06/07/2022

"Replaced the suspension rods. Opt test ng, found the scanner nut loose. Tightened the nut. Ran a calibration. Started a drain and spin. Opt test ok."

We serviced a

KITCHENAID COOKTOP GAS

Model KGCU407VSS02

Near Chagrin Falls, OH 44023

Corina B

Job Details: 06/07/2022

Cust did not receive the one harness. Will need to re order part. Office to reschedule appointment ; ordrng 1 W10763500 (Harness)

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW0

Near Solon, OH 44139

Corina B

Job Details: 06/07/2022

"CC that the unit stops mid cycle. Ran diag no codes. Checked the pressure hose, clear. Replaced the control. Brought the core back for return. Ran a calibration. Started a rinse and spin. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Cleveland, OH 44125

David R

Job Details: 06/07/2022

"Replaced gearcase, agitator, cam, from t/s belt, actuator, hub. ; used 1 WPW10006384 (BELT), 1 W10528947 (HUB), and 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

MAYTAG RANGE

Model MET8800FZ05

Near Willoughby, OH 44094

Jason N

Job Details: 06/07/2022

"Cc unit knob loose on control panelCustomer stated she tried replaceing the knob but it still is loose. Found left front infinite switch shaft is loose internally. Unit will need infinite switch replaced. Marcone and VnV lists two left rear switches, no front switch. Ordering both since one will be the left front. One switch does not show in stock at Marcone. Office to contact customer with next service date. ; ordrng 1 W10917724 (Infinite switch) and 1 W10843843 (Infinite switch)"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Brecksville, OH 44141

David R

Job Details: 06/07/2022

"Replaced main control and Ui. Started up, working correctly. Heating. Op Test Ok"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Ravenna, OH 44266

Brian M

Job Details: 06/07/2022

Cc unit keeps shutting off during cycle Could not duplicate issue Advised on settings

We serviced a

WHIRLPOOL DISHWASHER

Model DU840CWDB5

Near Mentor, OH 44060

Jason N

Job Details: 06/07/2022

Cc unit door not staying closedFound interference with door closing. Upper rack wheel came undone from rack causing rack to stick out on one side. Snapped back into place. Door closing and latching. Op test good.

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Lorain, OH 44053

Angel

Job Details: 06/07/2022

"Cc that unit just kept running and would not stop. Plugged in unit and unit was in flood mode cancelled it out ran diagnostics and found a F7E7 motor unable to reach speed and f0E5 off balance load most likely unit went off balance causing the issue ran a calibration and auto test and passed. So I looked underneath the washer and found that the gearcase is leaking oil. Will need gearcase, actuator, cam and belt. Gave customer estimate and stated that they rather buy a new unit. Opt test ok.; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W11481722 (Actuator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Mentor, OH 44060

Jason N

Job Details: 06/07/2022

"Cc unit not making iceFound ice maker stuck in mid cycle again. Ice maker would not harvest, ejector arms stuck in ice. Called wp techline but was on hold for 25 minutes. Removed ice maker and replaced using truck stock part. Ran harvest test, good index and water fill. Advised customer to monitor. ; used 1 WPW10300024 (ICE MAKER) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Montville, OH 44064

Joe O

Job Details: 06/07/2022

Cc: not coolingFound temps in ff section at 59 and freezer at 38. Found evap completely frosted over. Found element connector loose. Found connection corroding. Needs evap harness; ordrng 1 W11546681 (Harness)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near North Royalton, OH 44133

David R

Job Details: 06/07/2022

"Cc unit leaking, floor buckling. Found drain tube in FF section under evap is clogged up. Cleared, cleaned up water. Good. Op Test Ok"

We serviced a

MAYTAG DRYER

Model MGDC200XW2

Near Lorain, OH 44052

Angel

Job Details: 06/07/2022

Replaced drive motor tested unit. Opt test ok. Blower wheel was not needed i was able to remove original one will take with me for return and customer to get refunded for part.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Strongsville, OH 44136

David R

Job Details: 06/07/2022

"Cc unit not baking and screen keeps turning black. Found work ignitor. As fas as main control goes, could be a stuck fuse. No error codes. Gave estimate for control and ignitor repair. Customer paid SVC only. Do not order parts.; ordrng 1 W11126814 (Control) and 1 12400035 (Ignitor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW0

Near Parma, OH 44134

Manny

Job Details: 06/07/2022

"Cc unit has no tone, or end of cycle notification, verified and unit has no sound coming from console, reset control to factory and one came back briefly then start making an static noise then tone went away, unit will need console, part shows out of stock, office to contact customer with next service appointment when parts are available.; ordrng 1 W11413566 (Console)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDPE234GBS0

Near Cleveland, OH 44113

Manny

Job Details: 06/07/2022

"Cc that door swing open, verify and found broken door link, unit need door link; ordrng 1 8194001 (link), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Cleveland, OH 44103

Manny

Job Details: 06/07/2022

"Cc unit not cooling on Ff, ran test 3 and damper opens and close damper will not stay open all components checked out, unit will need damper. Damper not showing in stock, office to contact customer for next service appointment ; ordrng 1 W11236851 (Damper)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZO

Near Cleveland Heights, OH 44106

Manny

Job Details: 06/07/2022

"Cc unit not draining, verified and found unit full of water drain water with shopvac, removed pump and just hums, replaced pump with T/S #W10876537, opt test ok; used 1 SENIORDISCOUNT (senior discount), and 1 W10876537 (PUMP-DRAIN) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Chagrin Falls, OH 44022

Manny

Job Details: 06/07/2022

Installed adjusters opt test ok

We serviced a

KENMORE WASHER

Model pfs22misbww

Near Chardon, OH 44024

Brian M

Job Details: 06/06/2022

"Cc f21 long drain Found rubber in drain Needs drain motor ; ordrng 1 WPW10730972 (pump-water), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Kingsville, OH 44048

Dan H

Job Details: 06/06/2022

"Installed new strike, unable to test, unit is disconnected and sitting in the middle of the room with no power nearby"

We serviced a

GE REFRIGERATOR

Model GDE21EGKNRBB

Near Thompson, OH 44086

Dan H

Job Details: 06/06/2022

"Customer complaint that unit is not making ice, fresh food section temperature at 41 degrees, freezer section temperature at-7 degrees, ice cycles, ice maker did not fill , found fill tube frozen, unit needs new valve ; ordrng 1 WR57X26305 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Perry, OH 44081

Dan H

Job Details: 06/06/2022

"Customer complaint that unit is not washing, ran diagnostics found f4e3(wash motor not running) error code, ran test cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly , customer does not want repair ; ordrng 1 W11087376 (Sump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NGD4655EW2

Near Painesville, OH 44077

Dan H

Job Details: 06/06/2022

"Customer complaint the belt is broken, confirmed, installed new belt, op test good ; used 1 341241 (Belt) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Mentor, OH 44060

Dan H

Job Details: 06/06/2022

"Customer complaint that unit is leaking, ran test cycle, no leaks found, unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Fairview Park, OH 44126

Gabriel P

Job Details: 06/06/2022

"Customer complaint of some kind of vibration sound happening in the beginning but it doesnt do it all the time .I advise him I could run some cycles but if I cant hear it or see it I can know what it is ,he said he understands so ran normal cycle for few minutes and nothing happen running a different cycle prowash and it pass found nothing then, ran tough cycle it pass nothing happen running rinse only cycle and no noise or vibration happen. unit working as design"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FVGXWS07

Near Cleveland, OH 44105

Gabriel P

Job Details: 06/06/2022

"Replace control bracket,opt test ok"

We serviced a

SAMSUNG DRYER

Model Dv42h5200ewa3

Near Painesville, OH 44077

Dan H

Job Details: 06/06/2022

"Installed new element , op test good"

We serviced a

GE RANGE

Model PGB995SETSS

Near Amherst, OH 44001

Angel

Job Details: 06/06/2022

"Cc that the bottom oven will not heat up. Tested unit by trying to preheat and it would not preheat stays at 100* took off bottom panel to ignitor and it was not turning on went to back of unit and removed everything and checked power to ignitor and it was 120vac tested unit again and it started working put everything back together and stopped. Called BJ and he found a service bulletin on the same issue the deflector deforms and touches the igniter. Verified the deflector and confirmed its deformed where the igniter is at unit will need updated deflector with the cut out and ignitor. Gave customer estimate and stated he will leave like that for now. Charged service call.; ordrng 1 WB35X37972 (Deflector) and 1 WB13X25262 (Ignitor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL FREEZERK

Model WZC3115DW01

Near Brooklyn, OH 44144

Manny

Job Details: 06/06/2022

"Recover refrigerant, replaced compressor, filter, placed in a 29in vacuum and holding for 15 minutes, charged with 4.8OZ of R134a pressure holding at 2 psi, good unit is cooling, opt test ok"

We serviced a

MAYTAG DRYER

Model MGDP575GW0

Near North Royalton, OH 44133

David R

Job Details: 06/06/2022

"Replaced timer, start switch, knob, thermal fuse. Tested and unit is running and heating. Good. Advised customer that timer is not suppose to be super loose while turning. Unit is good. Op Test Ok"

We serviced a

SAMSUNG DRYER

Model DV48H7400EWA2

Near Chardon, OH 44024

Jason N

Job Details: 06/06/2022

"Cc unit not heating Checked thermals, found heater element open. Quoted customer, customer declined repair at this time. Estimate only. ; ordrng 1 DC97-14486A (Element)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44104

Marie V

Job Details: 06/06/2022

"Cc that the unit bangs when is going to spin. Ran diag, no error codes. Ran auto test pass. Unit is level. Explain cust to rearrange clothes when unit is off balance, dampers are good and unit is level. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WGD4800XQ4

Near North Olmsted, OH 44070

Gabriel P

Job Details: 06/06/2022

"Replace idler pulley,opt test ok"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44115

Marie V

Job Details: 06/06/2022

"Cc that unit takes more that one cycle to dry the clothes. Check unit behind found vent was not connected , also has Lind inside vent. Told cust vent needs clean up. Unit is cycling properly. Op test ok Advice cust to replace foil vent for rigid metal or flexible metal vent. Also advise cust on size load."

We serviced a

GE WASHER

Model GUD27GSSJ0WW

Near Grafton, OH 44044

David R

Job Details: 06/06/2022

"Replaced motor, called GE techline. To reset unit. Hold Start/Deep Rinse for 3 secs, while holding turn knob to 6 o clock position, hold for another 3 secs, let go. Turn unit to 4 o clock position. Press start and reset unit and clears codes. Put unit on Heavy Cottons. Filled up and washing. So on unit the control, speed sensor and motor have been replaced. Unit is good, waited and cycling through. Op Test Ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TS5

Near Madison, OH 44057

Dan H

Job Details: 06/06/2022

"Customer complaint that unit is not cold enough, fresh food section temperature at 38 degrees, freezer section temperature at -6 degrees, unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS6

Near Willowick, OH 44095

Corina B

Job Details: 06/06/2022

CC that there is a buzzing noise when running. Cust has a video. Started a cycle no unusual noises. Opt test ok

We serviced a

WHIRLPOOL DRYER

Model WED5100HW0

Near Mentor, OH 44060

Joe O

Job Details: 06/06/2022

"Cc: error codes, leaving black markings on clothes, extremely hotRan test cycle. Unit not over heating. Found customers vent smashed behind unit. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Advised customer the unit has nothing inside that would cause the markings on clothes or unit. Advised customer to check laundry prior to starting load. Unit functioning as designed. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Highland Heights, OH 44143

Corina B

Job Details: 06/06/2022

CC that there is a buzzing noise when running. Cust has a video. Started a cycle no unusual noises. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB119WFBM01

Near Ravenna, OH 44266

Brian M

Job Details: 06/06/2022

"Cc unit not defrosting Found jazz board not sending voltage to bi metal Needs jazz board and recommend replacing the bi metal ; ordrng 1 W11260592 (harns-wire) and 1 WPW10503278 (refer elect cont brd), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW3

Near Parma Heights, OH 44130

Marie V

Job Details: 06/06/2022

Replaced control board and seal. Op test okBrought core for return

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS06

Near Lyndhurst, OH 44124

Corina B

Job Details: 06/06/2022

Replaced the switches. Heated a cup of water. Opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV0

Near Atwater, OH 44201

Brian M

Job Details: 06/06/2022

Installed valve Ran test cycle OP Test Ok

We serviced a

KENMORE WASHER

Model 110.2513241

Near Ashtabula, OH 44004

Jason N

Job Details: 06/06/2022

"Installed wash plate. Ran auto test. All functions passed, op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Strongsville, OH 44136

David R

Job Details: 06/06/2022

"Same issue as previous times. Cc unit FF is not freezing correctly. FZ is still cooling, FZ fan is still working as well. FF temp is 45-50. Took off deli drawer and found 2-4 inches of ice blocked up on Evap. S code S16360 covers labor only. Customer wants the control and fan replaced at same time. Parts under warranty except control. Ordering parts*** 2 count job*** ; ordrng 1 W10843055 (Control) and 1 W11457241 (Drip pan) and 1 W11033168 (Fan harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Bedford, OH 44146

Marie V

Job Details: 06/06/2022

"Cc that the unit will fill but does not wash or drain. Ran diag, no error codes. Ran manual test and verify cold and hot valves, good. Started unit on normal cycle. It filled up and started washing. Canceled cycle and ran drain and spin. Could hear shifter making a not normal noise. Replaced shifter and belt and cam. Started a cycle with clothes. Op test ok; used 1 WPW10006384 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2634KW0

Near South Euclid, OH 44121

Corina B

Job Details: 06/06/2022

CC that there is water leaking. Confirmed. Found the drain hole blocked with ice. Steamed out the ice. Ran a copper line around the heater to the drain hole. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Chagrin Falls, OH 44022

Corina B

Job Details: 06/06/2022

"Replaced the drain pump. Ran a calibration. Started a quick cycle. Opt test ng. Would not drain. Lifted the washer up and it started drain. Will need a new harness. Not charging for the drain pump. ; ordrng 1 W11568984 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS965CIAM00

Near Kent, OH 44240

Brian M

Job Details: 06/06/2022

Installed control and fixed wire break at hinge OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

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