Near Mentor, OH 44060
Jason N
Job Details: 02/15/2021
REFRIGERATOR MAYTAG MRT118FFFZ01 "Could not complete job, evaporator sent out is incorrect for the model. Checked part number against model. Found model number provided is incorrect, last digits were 05 which, on the parts breakdown, is an all aluminum cooling system. Actual model last digits are 01. Ordering correct evaporator. Rescheduled. ; ordrng 1 W10836706 (Evaporator)"
Near Cleveland, OH 44109
Jason N
Job Details: 02/15/2021
DISHWASHER WHIRLPOOL WDF330PAHB2 "Installed pump/motor assembly. Ran wash test, checked for leaks. Canceled and drained. Op test good."
Near Kent, OH 44240
Brian M
Job Details: 02/15/2021
DRYER MAYTAG MEDB835DW Cc unit not drying properly Found vent smashed into wall and not much can be done with that style of ventilation Advised on a sliding vent to help with issue
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/15/2021
RANGE WHIRLPOOL XFG361LVS1 "Cc that the oven is just clicking and does not work. When arrive cust tries the oven and it worked he said that it happened last year so he didnt call for service but it happened again I diag cust that he is going to need a igniter. Ordering part. ; ordrng 1 WP9758079 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
Near Madison, OH 44057
Jeff M
Job Details: 02/15/2021
REFRIGERATOR GE GTS18XCRERWW Installed the new part op tested good. I took the old temp controller apart so you can visually see the score marks inside I took a picture
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/15/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Recovered r134a , blew some nitrogen on the unit to clear any restrictions if they had any. Replaced all parts. Put unit into a vacuum 29 waited 15 min no changes on gage. Filled unit back with R134a 5.5 oz. good frost pattern on freezer and fresh food section. Op test ok advice cust to allow unit 24 hours to reach normal temps."
Near Independence, OH 44131
Dan H
Job Details: 02/15/2021
RANGE KITCHENAID KFGD500ESS04 "Customer complaint that bottom oven is not heating, confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
Near Chagrin Falls, OH 44022
Dan H
Job Details: 02/15/2021
COOKTOP GAS JENN-AIR CVG4280W "Installed new igniter, op test good"
Near Lakewood, OH 44107
Joe O
Job Details: 02/15/2021
DISHWASHER/B-IN WHIRLPOOL GU2300XTVQ1 Installed sump assembly and
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 02/15/2021
WASHER WHIRLPOOL WFW6620HC0 When customer arrive she said it leaks lots off water every load so ran rinse and spin we watch it till cycle finish no leaks took top panel and back panel record a video off inside underneath an everything was dry no signs of leak check on dispenser and there was no leaks check gasket is not ripped ran 20 minutes regular cycle and no leaks cannot find leak at the moment showing no signs of any leak opt test ok advise customer to monitor
Near Cleveland, OH 44115
Corina B
Job Details: 02/15/2021
DRYER WHIRLPOOL WED4850HW0 CC that the unit does not turn on. Checked the outlet good. Found a loose wire.
Near Willowick, OH 44095
Joe O
Job Details: 02/15/2021
WASHER WHIRLPOOL MVWB765FC3 Installed suspension rods and water valve. Ran auto test and calibration. Op test ok
Near Cleveland Heights, OH 44118
Dan H
Job Details: 02/15/2021
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Installed new evaporator fan /thermistor and control, op test good"
Near Westlake, OH 44145
David R
Job Details: 02/15/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cog filter being stuck. Had to use pliers to rip old filter out. Replaced with new. Tested. Good. Op test ok
Near Ashtabula, OH 44004
Joe O
Job Details: 02/15/2021
WASHER MAYTAG MVWC565FW2 "Cc: not workingFound error code f8e1(long fill no fill). Ran manual fill to check valves. Drained. ran normal cycle, unit filled and started washing. Its cold in the laundry room. Advised customer the water line may have froze which would cause it not to get any water. Ran auto test and calibration. Unit functioning as designed. Op test ok"
Near Strongsville, OH 44149
David R
Job Details: 02/12/2021
DISHWASHER KITCHENAID KDTM404KPS0 "Replaced drain pump. Took a while to get from underneath, tight fit. Tested while out, good. Pushed back. Tested. Good. No leaks. Op test ok"
Near Lorain, OH 44055
Gabriel P
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cc was that refrigerator door was not sealing properly we steamed the gasket to expand it for it to seal properly and added a little of Vaseline to seal to help it seal better around edge of unit. Opt test ok. AT
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Replaced damper control on unit. Opt test ok.
Near Austinburg, OH 44010
Jeff M
Job Details: 02/12/2021
RANGE WHIRLPOOL WGG745S0FS Installed the new part op tested good.
Near Kirtland, OH 44094
Dan H
Job Details: 02/12/2021
DISHWASHER WHIRLPOOL ADB1400AGS "Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, unit completed test cycle, heater is working, advised customer to run hot water in sink before starting and to use a rinse aid, unit is operating as designed"
Near Eastlake, OH 44095
Dan H
Job Details: 02/12/2021
WASHER MAYTAG MVW6230RHW0 "Customer complaint that unit sounds like metal on metal when it starts, heard a slight sequel from belt, unit needs new belt; ordrng 1 W11239857 (Belt)"
Near Brecksville, OH 44141
David R
Job Details: 02/12/2021
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Replace part. Tested. Good. Op test ok; used 1 SHIPPING (shipping and handling) from stock
Near Oberlin, OH 44074
David R
Job Details: 02/12/2021
COOKTOP ELE KITCHENAID KCED606GSS01 "Cc downdraft motor hasnt worked since they got it. Everything else is working fine. Took connections apart. Tested voltage coming into motor on HI, o bolts ac. Both getting correct voltage. Switch on order. ; schdld next appmnt for 2/19 FRI AM"
Near North Benton, OH 44449
Brian M
Job Details: 02/12/2021
WASHER MAYTAG MVWB765FW3 Cc unit not working properly Found error for water temp sensor out of range Four sensor to be shorted Replaced valve OP Test Ok ; used 1 W11165546 (VALVE) from stock
Near Parma, OH 44129
Marie V
Job Details: 02/12/2021
WASHER MAYTAG MVWB850YW0 Replaced bearing kit. Tested unit. Op test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/12/2021
WASHER MAYTAG MVWX655DW1 "Found drain pump winding shorted and also took out control gave estimate customer will not fix ; ordrng 1 W11116592 (Control) and 1 W10876600 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
Near Painesville, OH 44077
Joe O
Job Details: 02/12/2021
WASHER WHIRLPOOL WFW92HEFW0 Cc: f9e1 errorInstalled drain pump. Entered diagnostics. Found error codes f3e1(water level system error) f9e1(long drain) f3e2(water temp sensor error) f5e4(door not opened between cycles). Ran quick test cycle. Found excessive suds in unit. Advised customer on soap usage. Found temperature sensor reading out of range. Needs heater assembly; ordrng 1 W10576399 (heater assy.)
Near Streetsboro, OH 44241
Brian M
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Cc of ice maker leaking customer showed me pics of leak At time of appointment there was no signs if ice maker leaking Ran through diagnostics found no issue followed TGuide and tilted unit back
Near Willoughby, OH 44094
Dan H
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Installed new valve, op test good"
Near Chardon, OH 44024
Jeff M
Job Details: 02/12/2021
DISHWASHER KITCHENAID KDPE234GPS0 I put the unit in diagnostics there was no codes the unit operating correctly I reload the unit unit tested good
Near Willowick, OH 44095
Jeff M
Job Details: 02/12/2021
DISHWASHER FRIGIDAIRE FGID2466QF6A I double checked the seal but the customer installed its the correct seal was not able to duplicate a leak so we ran a normal cycle I witnessed the machine leaking. The lower spray arm is split needs to be replaced. Customer said he will do it himself does not need us.
Near Streetsboro, OH 44241
Brian M
Job Details: 02/12/2021
WASHER WHIRLPOOL WTW5100HW0 Installed cam and actuator OP Test Ok
Near South Euclid, OH 44121
Dan H
Job Details: 02/12/2021
RANGE AMANA AER6303MFS2 "Customer complaint that oven and cooktop are not working, confirmed, Found unit only receiving 120vac, advised customer that they need an electrician to correct power supply , unit is operating as designed"
Near Perry, OH 44081
Jeff M
Job Details: 02/12/2021
WASHER GE GUD27GSSM2WW I was able to install the front two suspension rods I was not able to install the rear. The dryer has to be disassembled and removed from the washer in order to replace the rear suspension rods this requires two technicians to do. Customer would like to try the machine with just the two suspension rods if it works customer is satisfied if it does not work he will most likely just buy a new machine. ; ordrng 1 Ship
Near Painesville, OH 44077
Jason N
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "CC unit not making iceCustomer states the ice dispense is sometimes intermittent. It is working now. Verified ice container is full of ice, tested ice dispense several times. Ice dispense is normal. Advised customer if ice does not dispense when calling for ice, shake container to loosen ice then retry dispense."
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 02/12/2021
WASHER MAYTAG MVWC415EW2 Cc: whirling sound when fillingFound error code f5e3(lid unlock fault). Ran auto test and calibration. Unit functioning as designed. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock
Near Avon, OH 44011
Gabriel P
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Found error code E2 motor lost home position. Tried harvest test to find home position ice maker did not operate will need ice maker replaced.; ordrng 1 W11294907 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
Near Willowick, OH 44095
Joe O
Job Details: 02/12/2021
DISHWASHER KITCHENAID KDFE104HWH0 "Cc: not washingStarted unit, unit filled and started washing. Canceled cycle. Re started unit. Unit filled, started to wash again. Canceled cycle again and had customer start unit. Unit functioning as designed. Could not duplicate issue. Op test ok"
Near Cleveland Heights, OH 44118
Dan H
Job Details: 02/12/2021
DISHWASHER KITCHENAID KDTM354DSS5 "Customer complaint that unit is leaking, started normal wash cycle, no leaks found , unable to duplicate the problem , unit is operating as designed"
Near Cleveland, OH 44106
Dan H
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Customer complaint that unit is not cooling properly, fresh food section temperature at 41 degrees, freezer section temperature at 5 degrees, good frost pattern on evaporator , unit is operating as designed"
Near Painesville, OH 44077
Joe O
Job Details: 02/12/2021
RANGE GE JGBP25DEM4WW "Cc: burner knob not turning, oven getting too hotFound left front valve will not turn. Found oven probe reading 1078ohms. Needs burner valve and controlCollected svc for job 366290; ordrng 1 WB21K10098 (valve burner 140) and 1 WB27K10354 (range elecgtronic cl) and 1 WB20K10015 (temp sensor), used 1 SHIPPING (shipping and handling) from stock"
Near Rocky River, OH 44116
Dan H
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Installed new defrost thermistor and control, op test good"
Near Painesville, OH 44077
Jason N
Job Details: 02/12/2021
WASHER MAYTAG MVWB835DW1 "Cc customer has general questions about operationAnswered questions about unit operation. Ran diagnostics test, no codes stored. All functions passed. Op test good. Paid for both jobs on first pvr."
Near Bay Village, OH 44140
Marie V
Job Details: 02/12/2021
DBL WALL OVEN JENN-AIR WW27430P "Cc that the top oven is not working , that takes for ever to heat, and Ui does not shows the time to clearly. Found broken wire on heating element. Turned breaker off corrected issue , turned unit back on UI does not show the time. Cust want to repair unit, will order parts. ; ordrng 1 WP71001872 (Panel), used 1 SHIPPING (shipping and handling) from stock"
Near Euclid, OH 44132
Joe O
Job Details: 02/12/2021
WASHER WHIRLPOOL WTW5000DW1 "Cc: buzzing noise, not drainingFound nail stuck in drain pump. Cleared out drain pump. Ran auto test and calibration. Op test ok"
Near Ravenna, OH 44266
Brian M
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Cc that door bins do not fit in he has had them taped in for almost a year Found door bin to be to big or possibly the door liner is wrong Found 1 of the 3 bins to fit properly but only at bottom Ordering new bins but it may need a door if new bins do not fit No return visit needed If door is needed this is the part number W11301144 ; ordrng 3 WPW10224961 (bin-cntlvr)s
Near Cleveland, OH 44143
Jason N
Job Details: 02/12/2021
WASHER MAYTAG MVWB725BW0 "Cc unit leaking water when using anything but cold wash.Cust states, unit will leak water and detergent when filling if using a cycle with warm or hot water. Ran auto test. Water not flowing through detergent tub ring cup, overflowing. Found tub ring cup 80 percent clogged with a sock and dried detergent. Cleaned out tub ring cup. Started wash cycle on hot water setting. No leaks. Ran several tub fills to clear out detergent from bottom of tub. Op test good."
Near Avon Lake, OH 44012
Marie V
Job Details: 02/12/2021
RANGE KITCHENAID KFGC506JBK00 "Cc that the unit wont connect to WiFi so she cant use the remote . Called whirlpool tech line spoke Austin."
Near Gates Mills, OH 44040
Jeff M
Job Details: 02/12/2021
REFRIGERATOR MAYTAG MBF2258FEZ02 I tapped the system. Recovered the remaining Freon if any. Remove the old parts installed new parts put the unit at a 30 inch vacuum held for 10 minutes. Charge the unit with 5 ounces of Freon a frost pattern started to develop unit tested good recommended customer to wait 24 hours before packing fridge.
Near Highland Heights, OH 44143
Dan H
Job Details: 02/12/2021
DISHWASHER KITCHENAID KUDE40FXPA1 "Customer complaint that upper rack is falling off of track and rinse aid cap fell off, found upper rack track lock open,closed, op test good , ordering rinse aid cap, customer can install rinse aid; ordrng 1 WPW10077881 (Rinse aid cap), used 1 SHIPPING (shipping and handling) from stock"
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/12/2021
DRYER SAMSUNG DV331AEWXAA Installed drum OP Test Ok
Near Rock Creek, OH 44084
Jeff M
Job Details: 02/12/2021
REFRIGERATOR ELECTROLUX EI27BS16JS5 The freezer light is not coming on I found the light switch is working properly the lightbulbs are good theres only 70 V coming to the light switch needs a main control board; ordrng 1 5303918501 (Main control) and 1 Ship
Near Brecksville, OH 44141
David R
Job Details: 02/12/2021
WASHER WHIRLPOOL WTW7120HW0 "Cc unit not turning on, ran 2 times and then dead. Confirmed not coming on, unplugged for 2 mins. Plugged back in, lid locked no unlocked, display read power failure. Went into diagnostics, no error codes. Ran test diagnostics, good. All components are working correctly. Fan factory calibration. Good. Op test ok. If happens again would order both main control and UI."
Near South Euclid, OH 44121
Dan H
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRS321SDHB01 "Customer complaint that bail arm came off of ice maker , confirmed, found ice maker fill cup broken off of ice maker , unit needs new ice maker, customer does not want repair ; ordrng 1 WPW10300022 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
Near North Royalton, OH 44133
David R
Job Details: 02/12/2021
WASHER MAYTAG MVWB865GW0 Replaced control and console. Tested. Ran test 52/51. Good. Op test ok
Near Strongsville, OH 44136
David R
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRT311FZDT01 Replaced. Tested. Use heat gun. No gaps. Op test ok
Near Beachwood, OH 44122
Jason N
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Cc unit not dispensing water Checked water pressure at source, good psi. Found inlet valve connector unplugged from valve in rear of unit. Plugged in and tested dispense. Water dispense test good. Purged a half gallon of water from unit. Op test good."
Near Cleveland, OH 44144
Corina B
Job Details: 02/12/2021
WASHER MAYTAG MVWC465HW2 Replaced the tub. Ran a calibration. Started a rinse and spin. Optest ok.
Near Highland Heights, OH 44143
Joe O
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRS973CIHV00 Installed thermistor and evap fan assembly. Advised customer to allow 24 hours for temps to adjust. Op test ok
Near Westlake, OH 44145
Gabriel P
Job Details: 02/12/2021
WASHER MAYTAG MVWX655DW0 Found error codes F7E7 motor unable to reach target rpm also F5E1 latch F0E2 over suds. So we erased error codes and ran calibration passed did a auto test heard loud bearing noise coming from gear case and drive had wear from rubbing on plastic cover. Will need gear case replaced. Customer will not fix unit they are buying a new unit. AT
Near Cleveland, OH 44102
Corina B
Job Details: 02/12/2021
WASHER AMANA NTW4516FW3 CC that the unit does not work. Found the drain hose is on the ground. Raised the drain hose. Started a cycle. Optest ok.
Near Solon, OH 44139
Brian M
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRS325SDHW04 Cc ff section not getting cold enough Found damper to be malfunctioning Needs damper and thermistor ; ordrng 1 W11317276 (diffuser) and 1 WPW10384183 (thermistor)
Near Bentleyville, OH 44022
Brian M
Job Details: 02/12/2021
RANGE WHIRLPOOL WFE320M0ES2 Installed hinges OP Test Ok
Near Highland Heights, OH 44143
Joe O
Job Details: 02/12/2021
N/A N/A KBFC42FTS04 Cc: leakingFound drain tube is plugged. Needs drain cleared. Cleared drain. Op test ok
Near Bay Village, OH 44140
Gabriel P
Job Details: 02/12/2021
WASHER WHIRLPOOL WTW4955HW1 Cc washer was not draining or washing. Found drain hose on floor causing it to empty all the water out making it sense that it doesnt have water and causing it not to do the wash cycle. Fixed issue with the drain hose. Opt test ok. AT
Near Rocky River, OH 44116
Gabriel P
Job Details: 02/12/2021
DISHWASHER GE GDT580SSF6SS Replaced float switch on unit ran auto test and normal cycle and passed. Opt test ok. AT
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 02/12/2021
WASHER WHIRLPOOL WTW5000DW2 Replaced drive belt gear case and cam on unit also calibrated unit. Opt test ok.
Near Novelty, OH 44072
Jason N
Job Details: 02/12/2021
RANGE MAYTAG MGR8700DS2 "Cc unit oven not igniting all the timeCustomer states oven will intermittently click multiple times but not ignite. Ran bake test several times. Confirmed spark seems erratic, not always sparking toward burner tube. Lower drawer is clear of stacked metallic pans/sheets. Quoted customer replacement of bake/broil harness. Replaced bake/broil harness using misc. truck stock part. Cleaned up spark electrode using emery cloth. Ran multiple bake tests, good spark and ignition after one spark each time. Op test good.; used 1 W11161843 (Bake/broil harness) from stock"
Near Strongsville, OH 44136
David R
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Replaced Icemaker. Cycled and called for water. Good. Give time for ice to form 24 hours for a full bin. Good. Op test ok
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Cc fridge not cold enough Found damper stuck close and would not open unless I helped it Needs damper ; ordrng 1 W11317276 (diffuser), used 1 SHIPPING (shipping and handling) from stock"
Near Lorain, OH 44055
David R
Job Details: 02/12/2021
WASHER WHIRLPOOL WTW8040DW4 Replaced parts. Tested. Ran test 51/52. Good. Op test ok
Near Parma, OH 44134
David R
Job Details: 02/12/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Cc same thing, items are freezing on left side. Checked and found damper not closing all the way a couple of times. Ordering control and ; ordrng 1 W11164593 (Diffuser) and 1 WPW10425252 (Cover) and 1 W10316760 (Thermistor), used 1 W11239666 (UI) from stock"
Near Bedford Heights, OH 44146
Dan H
Job Details: 02/12/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint that unit is not cleaning the dishes, customer showed several glasses that had soap residue left on them, place glasses upright in racks, started normal wash cycle, unit filled, incoming water temperature at 79 degrees, glasses filled, unit is operating as designed , advised customer to run hot water in sink before starting"
Near Lakewood, OH 44107
Corina B
Job Details: 02/12/2021
OTR MICROWAVE WHIRLPOOL WMH31017FS0 CC that the unit does not turn on. Found the door switches faulty. Replaced the door switches from t/s. Optest ok. ; used 1 W11244494 (Interlock) from stock
Near Lakewood, OH 44107
Corina B
Job Details: 02/12/2021
WASHER WHIRLPOOL WTW4816FW2 "CC that the unit stops in mid cycle. Found the drain hose on the ground, raised the drain hose. Started a rinse and spin. Optest ok."
Near South Amherst, OH 44001
David R
Job Details: 02/12/2021
WASHER WHIRLPOOL WTW5005KW0 "Cc unit vibrated away from wall. Unit isnt leveled and wobbling back/forth. Pushed unit back. Leveled feet until unit leveled out. Went through diagnostics, found Overload Error code. Ran diagnostics, good. Ran factory calibration, good."
Near Highland Heights, OH 44143
Joe O
Job Details: 02/12/2021
RANGE KITCHENAID KODE500ESS02 "Cc: sparking in lower ovenChecked all elements, all elements checked good. Lights are functioning. Ran test bake, broil, and convect bake. Unit functioning as designed. Could not duplicate issue. Op test ok"
Near Avon, OH 44011
Gabriel P
Job Details: 02/12/2021
DISHWASHER KITCHENAID KDTE254ESS2 Pump not pushing water out on top replacing and hose are dirty corroded ordering ; ordrng 1 8269144A (Hose) and 1 WPW10455261 (Pump assembly)
Near University Heights, OH 44118
Joe O
Job Details: 02/12/2021
WASHER WHIRLPOOL MHW6630HW Found hose from tub to drain had masks in it. Also found nails plugging up drain. Cleared drain. Ran quick test cycle. Op test ok
Near Strongsville, OH 44136
David R
Job Details: 02/12/2021
DRYER WHIRLPOOL WED4815EW1 "Ordering terminal block, missing screws and bent up.; ordrng 1 279320 (terminal block)"
Near Solon, OH 44139
Jason N
Job Details: 02/12/2021
WASHER WHIRLPOOL WFW5620HW0 "Cc unit leaking from underneathRan quick wash cycle. When unit started initial drain, heard water splashing behind unit. Sounds like drain hose popped out of wall drain. Cleaned up water from floor. Will need rescheduled with second technician as washer is stacked with dryer in closet space, to determine drain hose issue and to remedy. ; schdld next appmnt for 2/19 FRI !"
Near Mentor, OH 44060
Dan H
Job Details: 02/11/2021
WASHER WHIRLPOOL CAE2745FQ1 Installed new valve
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/11/2021
DISHWASHER KITCHENAID KUDT03FTPA3 "Found valve leaking gave estimate customer will not fix unit will buy a new appliance.; ordrng 1 WPW10158389 (Valve), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44103
Dan H
Job Details: 02/11/2021
DRYER KITCHENAID n/a "Customer complaint that unit is not heating, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, started normal dry cycle, unit is heating, found unit not tumbling, found belt disconnected, belt is frayed and dry rotted, uni needs new belt; ordrng 1 341241 (Belt), used 1 SHIPPING (shipping and handling) from stock"
Near Chesterland, OH 44026
Joe O
Job Details: 02/11/2021
REFRIGERATOR KITCHENAID KRFF305ESS02 Installed door gasket. Op test ok
Near Avon, OH 44011
Gabriel P
Job Details: 02/11/2021
REFRIGERATOR WHIRLPOOL WRT318FZDM06 Found freezer fan not running and evaporator had lot of frost buildup steam all ice and check fan for voltage is good notice fan was jamm against foam insulation the screw holding the fan was incorrect also found thermister out of range replace from t/s ; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock
Near Pepper Pike, OH 44124
Joe O
Job Details: 02/11/2021
WALL OVEN ELE JENN-AIR JJW2730DS00 "Cc: power button not workingFound ui will not allow the power button to be pressed. Cycled power unit started working. Needs uiUi shows under 5year parts only warranty. Ui shows out of stock, office to reschedule; ordrng 1 W11236888 (console), used 1 SENIORDISCOUNT (senior discount) from stock"
Near Warrensville Heights, OH 44128
Joe O
Job Details: 02/11/2021
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Cc: not dispensing iceFound ice bin not pushed in far enough. Slid ice bin in unit started dispensing ice. Op test ok
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/11/2021
DRYER MAYTAG MEDC465HW0 Installed the new part op tested good.
Near South Euclid, OH 44121
Brian M
Job Details: 02/11/2021
WASHER MAYTAG MVWB755DW0 Installed stator and rotor Ran auto test and calibration OP Test Ok
Near Grafton, OH 44044
David R
Job Details: 02/11/2021
REFRIGERATOR WHIRLPOOL WRF555SDHW02 "Cc unit making noise from compressor. Unplugged unit and waited 2-3 mins. Plugged in, heard vibration noises from compressor. Repositioned and also moved condenser lines around. Vibration sound gone. All other sounds from compressor starting up is normal. Op test ok"
Near Strongsville, OH 44136
David R
Job Details: 02/11/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Part not needed. Left door not coming into contact all the way with door switch. From t/s put door spacer on door. Tested. Customer is getting water and ice now. If problems still occur, will order left door.; used 1 WP2177331 (DOOR SPACER) from stock"
Near Cleveland, OH 44135
Gabriel P
Job Details: 02/11/2021
WASHER WHIRLPOOL NTW4600YQ1 "Cc washer was not washing. Verified unit with a load and was taking to long to start washing checked control board for any loose connectors and found that the led indicator light was not on. Called bj and tested if connector j2 was receiving 5dcv and it wasnt bj said to replace shifter and control board. Also ordering cam kit,belt, and cover because we found damage on cover and pulley from rubbing together from to much weight when loaded to wash. AT; ordrng 1 W10484681 (Control) and 1 WPW10006355 (Actuator) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam kit) and 1 WPW10427633 (Pulley cover)"
Near Cleveland Heights, OH 44118
Corina B
Job Details: 02/11/2021
RANGE WHIRLPOOL WFE714HLAS0 Replaced oven door. Optest ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/11/2021
REFRIGERATOR WHIRLPOOL GSF26C4EXT02 "Replace pad it work also found icemaker not making ice try cycling ice maker and it cycle but never ask for water replace from t/s ,opt test ok ; used 1 WPW10251076 (ICE MAKER ASSY) from stock"
Near Strongsville, OH 44136
Gabriel P
Job Details: 02/11/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Replaced both gaskets on refrigerator doors and steamed. Opt test ok. AT
Near Painesville, OH 44077
Jeff M
Job Details: 02/11/2021
WASHER MAYTAG MVWX700XW1 Machine would not spin. The bearings were seized in place I got the bearings free unit will function but needs a transmission estimate only; ordrng 1 W11132267 (Transmission) and 1 Ship (Ship)
Near Cleveland, OH 44108
Dan H
Job Details: 02/11/2021
WASHER WHIRLPOOL WFW92HEFW0 "Installed new drain pump, op test good"
Near Seven Hills, OH 44131
Gabriel P
Job Details: 02/11/2021
RANGE GE PGB960EEJ2ES "Found latch stuck close making clicking sound also throw error code f91 show contol relay Stuck spoke to senior tech will need control and latch customer wants to add igniter they want to think about it do not order pats till customer call back ; ordrng 1 WB13X24925 (Ignitor) and 1 WB10X24930 (Latch) and 1 WB27X32210 (Control), used 1 SHIPPING (shipping and handling) from stock"
Near Madison, OH 44057
Jeff M
Job Details: 02/11/2021
FREEZER WHIRLPOOL WZF34X16DW04 Compressor was making vibrating noise I adjusted the compressor unit tested good