We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Kent, OH 44240
Corina B
Job Details:
11/29/2021
Replaced the door skin. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Kent, OH 44240
Corina B
Job Details:
11/29/2021
CC that there is water dripping onto the ice bin and freezing and food freezing on the top shelf. Confirmed. Advised cust to lower the top shelves to have proper air flow. Found ice on outside of the bin. Ran diag for ice maker no codes. Filled in 7 seconds. Will need a new ice maker and valve. Office to reschedule. ; ordrng 1 W11482383 (Valve) and 1 W11483245 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Ashtabula, OH 44004
Dan H
Job Details:
11/29/2021
"Customer complaint that unit is freezing food in fresh food section , customer emptied fresh food section , temperature at 47 degrees, installed new air damper , op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Thompson, OH 44086
Dan H
Job Details:
11/29/2021
"Customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, corrected drain hose, also hot water needs to be connected, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44119
Manny
Job Details:
11/29/2021
"Explained to customer that the unit uses a different type of refrigerant which I dont have, Unit is a R600 unit and needs a trained tech to complete repair.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near North Royalton, OH 44133
David R
Job Details:
11/29/2021
"Replaced membrane. Still cancel button not working. Called techline, said to replace harness wire between membrane and control. Ordering. ; ordrng 1 W11025616 (Ribbon)"
We serviced a
FRIGIDAIRE RANGE
Model GLES388DBA
Near Strongsville, OH 44149
David R
Job Details:
11/29/2021
"Cc unit reading power failure and non of components top or oven working. Found plug not seated all the way into way. Corrected, showed customer. Tested top burners and oven. Good. Op test ok."
We serviced a
GE FREEZER
Model FUF14SVARWW
Near Chardon, OH 44024
Dan H
Job Details:
11/29/2021
"Customer complaint that unit is not cooling, temperature at 0 degrees, evaporator fan is running, good frost pattern on evaporator, compressor is running, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Richmond Heights, OH 44143
Corina B
Job Details:
11/29/2021
CC that the unit is not cooling. Confirmed. Refrigerator is in the garage not in a controlled environment. Advised cust the unit needs to be inside the house or will need to get a gladiator refrigerator designed for the cold. Showed cust page 7 on controlled temperatures. Opt test ok
We serviced a
GE REFRIGERATOR
Model TBX16SPGRWH
Near Cleveland, OH 44119
Manny
Job Details:
11/29/2021
"Cc unit is leaking, verified and found drain clogged in freezer, steamed drain and remove ice from freezer, opt test ok."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Euclid, OH 44123
Manny
Job Details:
11/29/2021
"Cc unit not draining, found huge clog in pump, remove clog unit is draining properly."
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWS3
Near Cleveland, OH 44143
Manny
Job Details:
11/29/2021
"Cc unit not draining, ran diagnostics, found no codes, ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Willoughby, OH 44094
Corina B
Job Details:
11/29/2021
"CC that the unit does not go into a spin. Confirmed. Found the bearings leaking oil. Will need bearings, rotor, stator and the rps sensor. ; ordrng 1 W10435302 (Bearings) and 1 280146 (Rotor) and 1 WPW10419333 (Stator) and 1 WPW10178988 (Rps sensor)"
We serviced a
GE DISHWASHER
Model GDF610PSJ5SS
Near Willoughby, OH 44094
Corina B
Job Details:
11/29/2021
"CC that the unit is dead. Confirmed. Checked the outlet, good. Checked the terminal block wires, tightened wires, unit started up. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ0
Near Willoughby, OH 44094
Corina B
Job Details:
11/29/2021
"Replaced the cooktop. Cust stated it took a long time to heat the oven to 350*. Checked the terminal block, good. Checked the bake element, open. Will need a new bake element ; ordrng 1 WP9755770 (Bake element)"
We serviced a
CROSLEY DRYER
Model CED126SDW0
Near Cleveland, OH 44106
Gabriel P
Job Details:
11/29/2021
"Motor is seize customer will not fix,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Mentor, OH 44060
Joe O
Job Details:
11/29/2021
"Cc: not starting, error codeFound error codes ff6e3(communication error) f0e3(over load) f9e2(water ring detected) f6e2(communication error) f2e1(stuck key). Found drain pump is functioning. Needs control and uiCustomer does not want to repair at this time ; ordrng 1 W11112656 (console) and 1 W11400681 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GNE29GMHCES
Near Columbia Station, OH 44028
Angel
Job Details:
11/29/2021
"Cc that ice maker is not working and there water everywhere when ice maker calls for water. Verified and found that the fill cup from the ice maker was filled with ice so when water was coming into the ice maker it would splash everywhere took out ice maker and cleaned out for him. Customer said that it happened after he changed the water filter so i explained to him that it could of been air in the lines causing it to leak since unit does not have a water dispenser for him to be able to bleed the lines or the valve is bad. He said he would leave it like that for now and if it happens again he will want to replace the water valve. Opt test ok. Gave estimate for water valve if he would want to continue with fix.; ordrng 1 WR55X11146 (Ice maker valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Shaker Heights, OH 44120
Marie V
Job Details:
11/29/2021
Cc that the clip will not stay on. Corrected issue. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Shaker Heights, OH 44120
Marie V
Job Details:
11/29/2021
"Cc that when you turn the unit on does not let her choose any cycle but normal and it does not start. Confirmed . Ran diag found error code F5E1 lid switch fault , F2E1 ui stuck button , F6E3 communication error ACU cant hear Ui. Unit will need new lid lock and uI. Cust will not fix.; ordrng 1 W11135391 (Ui) and 1 W10810403 (Lid lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA75SAHN0
Near Mentor, OH 44060
Joe O
Job Details:
11/29/2021
Installed drain hose. Ran test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model LAT2500AAE
Near Chardon, OH 44024
Dan H
Job Details:
11/29/2021
"Customer complaint that unit is not agitating, confirmed, found transmission seized, unit needs new transmission, transmission cannot be replaced on this unit, unit cannot be repaired"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Mentor, OH 44060
Joe O
Job Details:
11/29/2021
Installed sump assembly. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Garfield Heights, OH 44125
David R
Job Details:
11/29/2021
Replaced element and switch. Tested. All top elements are good now. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Beachwood, OH 44122
Marie V
Job Details:
11/29/2021
"Cc that the unit was shaking a lot and drain hose fall on the floor and then unit started draining and it got water all over the floor. Adjusted drain hose to the water line. Ran diag, no error codes. Ran auto test pass, ran high speed spin and Cust ask if is shaking like that if its normal. Told cust that yes, shaking will happen when unit is spinning, and if is shaking too much is a off balance load, you have to press pause and rearrange the clothes. Unit is level and verify that the shocks were good. Pass. Stated a normal cycle. Explain cust what noises are normal and whats happening on the cycle. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS06
Near Kirtland, OH 44094
Joe O
Job Details:
11/29/2021
"Installed door. Found hairline crack, and scratch in plastic on upper door. Re ordering door, and name plateFound purchase date in entitlementOffice to reschedule; ordrng 1 12977880SQ (dor-fip ss) and 1 W10876598 (nameplate)"
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Highland Heights, OH 44143
Joe O
Job Details:
11/29/2021
Installed control. Ran test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FC2
Near Cleveland, OH 44128
David R
Job Details:
11/29/2021
"Replaced main control and console. Ran test 51/52. Ran different cycles with load to get water into unit and used drain/spin cycle. Each time unit drained all water and spun all water out items. Called techline to document, went over to advise customer of spin speed level. Unit is working properly. Op test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Warrensville Heights, OH 44128
Marie V
Job Details:
11/29/2021
Took POP. Cc that the unit is leaking from the door. Unit was not leveled and it was making the water to come out of the door. Leveled unit. Tested unit.Also explain cust how to operate unit. And that they have to rearrange the drain hose and put a clamp or something to raise up the hose. Op test ok
We serviced a
KITCHENAID COOKTOP GAS
Model KFGS366VSS01
Near East Cleveland, OH 44112
Gabriel P
Job Details:
11/29/2021
Replace switch harness and still same issue then when try to replace spark module the new part was broken ordering ; ordrng 1 WP8286828 (Spark module)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Beachwood, OH 44122
Gabriel P
Job Details:
11/29/2021
"Found left side tub support leaking water and notice nut inside unit loose re-tighten no more leaks,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Columbia Station, OH 44028
Angel
Job Details:
11/29/2021
Cc that right front burner will not turn on properly. Confirmed will turn on when it wants to. Verified orifice for gas and was clean also ignitor was sparking but ignitor was kind of damaged tried to change burner and cap but would still do same thing. Will need ignitor replaced. Office to reschedule with customer.; O-emld tckt
We serviced a
KITCHENAID WALL OVEN COMBO
Model KOCE500ESS11
Near Pepper Pike, OH 44124
Gabriel P
Job Details:
11/29/2021
Call whirlpool tech Line explain then customer having same issue but when preheated there was no noise so they want customer to monitor cause if no noise we can find out what is the issue spoke to jowell also when they hear noise to get closer to the noise when recording a video
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Cleveland, OH 44124
Gabriel P
Job Details:
11/29/2021
"Replace seal cabinet,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Olmsted Township, OH 44138
Angel
Job Details:
11/29/2021
Cc that unit is not completing cycle. Ran diagnostics and found error code F8E1 long fill looked in back of unit and that the hoses are so stretched out there crimped on the ends causing it to limit the water coming in and just draining out the water and stopping the cycle. Tried to set unit in different way but they will need to get longer hoses or move the plastic tub from the side of washer so they can move it closer to the main water valves. Unit is working as designed. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Cleveland, OH 44111
Gabriel P
Job Details:
11/29/2021
Found gas line not connected to dryer customer will need a company to run a gas line to basement
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT00
Near North Olmsted, OH 44070
Angel
Job Details:
11/29/2021
Cc that unit is not cooling. Verified and temperature in ff section is at 56* and freezer at 2* and found that fan is not running. Took off back panel checked power going to fan and has 120vac but only starts if you spin by hand and real weak will need fan replaced. Replaced fan from truck stock tested and functioning as designed. Opt test ok.; used 1 WP2315539 (MOTOR-EVAP) from stock
We serviced a
KITCHENAID WALL OVEN
Model KOCE507ESS11
Near Westlake, OH 44145
Angel
Job Details:
11/29/2021
Cc that unit is not heating. Tested unit by trying to preheat to 350* and would not heat customer did explain to me that they used the self clean. I removed unit from spot and checked the thermostat and was opened will need thermostat replaced. Ordering part.; ordrng 2 WP4449751 (Thermostat)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near South Euclid, OH 44121
Joe O
Job Details:
11/29/2021
Installed water valve. Tested ice and water. Op test ok
We serviced a
MAYTAG WASHER
Model MHW8630HW2
Near Avon, OH 44011
Angel
Job Details:
11/29/2021
Cc that unit was not dispensing the detergent. Verified and confirmed that it wasnt dispensing the detergent did find a service pointer on issue so i replaced the whole assembly tested unit. Opt test ok.
We serviced a
GE STACK W/D
Model n/a
Near Chardon, OH 44024
Dan H
Job Details:
11/29/2021
There were only two units to look at at this place
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Maple Heights, OH 44137
Marie V
Job Details:
11/29/2021
Cc that the filter is too hard to remove. Confirmed. Removed filter by holding the filter heat and turning to the left. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Lakewood, OH 44107
Gabriel P
Job Details:
11/29/2021
"Replace module ,gasket damper ,ice chute seal ,and harness and housing opt test ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Mayfield Heights, OH 44124
Manny
Job Details:
11/29/2021
"Cc unit not heating since they purchased the unit. Test voltage at terminal block had 88V from L2 to N, checked fuses and one of the fuses is shorted, advise customer to replace fuse as all components are working properly."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, OH 44136
David R
Job Details:
11/29/2021
"Cc unit making loud noise when agitating, recorded it. No error codes. Ran diagnostics, hearing loud noise when agitating back and forth. Still able to agitate and spin. Nothing stuck under agitator. Checked underneath, seems like all components, rotor, start clutch are on correctly. Slider metal part coming off a little, damaged clutch. Ordering clutch, slider, gearcase.; ordrng 1 W11423759 (Drive assembly) and 1 W10754448 (Clutch) and 2 W10734521 (Slider)s"
We serviced a
ELECTROLUX REFRIGERATOR
Model LFHT18171B1
Near Lorain, OH 44052
Angel
Job Details:
11/29/2021
Cc that unit was not cooling. Verified and found freezer at 1* and ff section at 59* fans were functioning as should. Found that unit is way over packed took pictures of ff section. Explained to customer that having the unit overly packed like that will cause poor air flow and have the compressor over work its self causing the temperature to rise. Customer will need to remove some food for proper air flow from both freezer and fresh food section. Unit is working as should. Opt test ok.
We serviced a
WHIRLPOOL COOKTOP ELE
Model MER6872BAQ
Near Painesville, OH 44077
Dan H
Job Details:
11/29/2021
"Customer complaint that upper oven is not heating, confirmed, found element not receiving 240vac from control, unit needs new control, part is no longer available ; ordrng 1 74006217 (Cntrl)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Garfield Heights, OH 44125
Marie V
Job Details:
11/29/2021
"Cc that the unit does not wants to finish any cycle. .Ran diag found error code F8E1 no fill, long fill, F5E3 lid unlock fault , F5E2 lid lock fault. Tested lid lock failed. And found drain hose on the floor. Raised up and put it at the sink. Explain cust that the water was also siphoning out of the unit while filling up. Replaced lid lock from T/S. Ran auto test and calibration. Op test ok; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Avon Lake, OH 44012
Gabriel P
Job Details:
11/29/2021
Found loose connections on drain pump correct issue opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Pepper Pike, OH 44124
Manny
Job Details:
11/29/2021
"Cc unit not washing right and its not drying, ran diagnostics cycle no issues found, advise customer to use a drying agent to help speed up the drying process."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near Grafton, OH 44044
David R
Job Details:
11/29/2021
"Replaced mullion rail. Tested, good, op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Lorain, OH 44053
Angel
Job Details:
11/29/2021
"Cc that unit was leaking from left hand side. Verified all corners on unit, seal, hoses and look good could not detect any water stains anywhere but did find that they had teflon tape on the inlet water valve and was not on properly that could definitely cause it to leak and its on the left hand side as well where customer was saying it was leaking from. Unit checks out good. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW0
Near Willowick, OH 44095
Corina B
Job Details:
11/29/2021
Replaced the dispenser drawer. Leveled the washer. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
11/29/2021
"Replace damper,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5400TQ0
Near Cleveland, OH 44144
Manny
Job Details:
11/29/2021
Replaced dog ears ran normal cycle opt test ok
We serviced a
GE WALL OVEN
Model JT5500EJ3ES
Near Mentor, OH 44060
Jason N
Job Details:
11/29/2021
"Installed upper cooling fan. Ran bake test to 300 degrees on upper and lower ovens. No faults, good preheat. Op test good."
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44110
Jason N
Job Details:
11/29/2021
"Installed clock/control. Ran bake test to 300 degrees. Op test no good, no power to ignitor. Checked power to ignitor, 0v. Found pinched red wire to gas valve, wire had shorted out on metal cover. Cut out bad section of wire and repaired. Reran bake test, good ignition and flame. Op test good."
We serviced a
MAYTAG DRYER
Model MGDB765FW0
Near Highland Heights, OH 44143
Jason N
Job Details:
11/29/2021
"Cc unit sensor not working correctlyCustomer stated when running multiplied loads, the last load will not dry correctly, will need to run it again or run timed dry. Checked moisture sensor, checked good. Adjusted dryness level to 4(more dry). Advised customer to monitor.
We serviced a
KITCHENAID RANGE
Model KFID500ESS02
Near Novelty, OH 44072
Jason N
Job Details:
11/29/2021
"Cc unit intermittently not working, needs to power unit off to resetCustomer stated controls will lock up and unit will start beeping, she will need to turn the breaker off and let it sit. This is intermittent and will not happen all the time. Ran heat tests and all burners and multiple burners. Unit dropping power levels when heat started to build. This is normal, however customer states its much worse when it acts up. Could not duplicate an issue at this time.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US1A
Near Novelty, OH 44072
Jason N
Job Details:
11/29/2021
"Cc unit not washing dishesRan wash test, water coming in but wash motor not turning on. Checked voltage at motor connector, good voltage in at 121v. Unit needs pump motor. Customer not repairing at this time, estimate only. ; ordrng 1 5304519906 (Pump motor)"
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Middlefield, OH 44062
Joe O
Job Details:
11/29/2021
Installed dispenser and screws. Ran quick test cycle. Op test ok Tools extra parts for return
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ
Near Aurora, OH 44202
Jason N
Job Details:
11/29/2021
Cc unit upper rack falls down.Found left side rack adjuster broken. Replaced both upper rack adjusters using customer supplied pre Id kit. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Atwater, OH 44201
Jason N
Job Details:
11/29/2021
"Cc unit oven door seal coming offRan entitlement for purchase date, under yr.Confirmed door seal is snapped, will need replaced. ; ordrng 1 WPW10535778 (Door seal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near North Benton, OH 44449
Jason N
Job Details:
11/29/2021
"Installed unit controls. Plugged In unit, all functions working at this time. Unit is starting to cool. Advised customer to allow up to 24 hrs for unit to return to desired temps."
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Cleveland, OH 44135
Manny
Job Details:
11/24/2021
"Cc unit. It starting when start is press unit shuts off, Found codes f5e3 f5e2 not for latch, replaced latch using T/S w10810403; used 1 W10810403 (LID LATCH), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN COMBO
Model KOCE500ESS01
Near Beachwood, OH 44122
Corina B
Job Details:
11/24/2021
Replaced the tstat. Heated the oven. Cooling fan is running. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Madison, OH 44057
Joe O
Job Details:
11/24/2021
"Cc: not coolingCustomer had unit unplugged upon arrival. Plugged unit into kilowatt meter. Found unit only pulling .45 amps. Found unit in a 18in vac. Resting pressure at 30psi. Charged with 160psi of nitrogen. Sprayed down all accessible lines, evaporator, and condenser. No leak found. Called whirlpool tech line spoke with edd, he stated to only charge system 140psi of refrigerators. He then stated to put a dye dryer on unit, charge system as normal to see where pressures are. Stated its is critical with engineering to get a high side pressure. Not enough process on compressor to add a process. Needs compressor and drier ordrng 1 WPW10507886 (compressor) and 1 WPW10143759 (dryer), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
AMANA RANGE
Model ARGS7650E
Near Painesville, OH 44077
Joe O
Job Details:
11/24/2021
"Cc: oven not heatingRan test bake, unit not igniting. Found igniter open. Need oven igniter.First igniter broken. Replaced igniter. Ran test bake. Op test ok ; used 1 12400035 (IGNITER), and 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Chagrin Falls, OH 44023
Joe O
Job Details:
11/24/2021
Installed water valve. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Fairport Harbor, OH 44077
Dan H
Job Details:
11/24/2021
"Customer complaint the bellow fell off, confirmed, no damage, reinstalled bellow, op test good"
We serviced a
GE REFRIGERATOR
Model GFSL6KKYCLS
Near Avon Lake, OH 44012
Gabriel P
Job Details:
11/24/2021
Found drip pan clogged steam out and unclog
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Deerfield, OH 44411
Brian M
Job Details:
11/24/2021
Ran entitlement unit under a year old Cc no drain Found hair clip in drain pump Removed ran auto test and calibration OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Perry, OH 44081
Jason N
Job Details:
11/24/2021
"Installed RH door hinge, door opening and closing properly. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Cleveland, OH 44105
David R
Job Details:
11/24/2021
"Replaced FF evap harness with fan, cover, clamps, drip pan. Steamed all ice. Reset power for 5 mins. Reset all temp settings. Good. Give 24 hours to return to normal temps. Cover piece damaged while putting back, no charge, ordering and customer will put on themselves. No return. Op test ok. ; ordrng 1 W10518036 (Cover adapter)"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near South Amherst, OH 44001
Marie V
Job Details:
11/24/2021
"Replaced ui , test unit. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Ravenna, OH 44266
Brian M
Job Details:
11/24/2021
Cc no cool Found evap frosted over Ran forced defrost heater kicked on Found thermistor out of range Replaced using back stock OP Test Ok ; used 1 W10902214 (Thermistor) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland Heights, OH 44118
Joe O
Job Details:
11/24/2021
Cc: not agitatingReplaced actuator. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM01
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details:
11/24/2021
Cc unit needs freezer and ff door replaced due to corrosion.Replaced ff door and freezer door using customer supplied pre Id part. Customer satisfied with appearance. Op test good.
We serviced a
KENMORE WALL OVEN
Model 790.4844341
Near Chagrin Falls, OH 44023
Jason N
Job Details:
11/24/2021
"Cc when trying to use both upper and lower ovens, error code appears.Customer stated upper oven alone will work fine, havent tried to run just the lower oven by it self, but when the lower is turned on with the upper the error message will appear. Ran bake test on lower oven to 350 degrees, then started top oven bake test to 350 degrees. Let cycle for 20-25 minutes, no faults, unit working properly. Customer stated error would have showed up, but also stated it doesnt show up all the time. Could not duplicate issue at this time. Advised customer if error returns to take a picture of error code and call us back."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Chagrin Falls, OH 44023
Jason N
Job Details:
11/24/2021
Installed left side roller. Adjusted unit for proper door leveling and gravity close. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS05
Near Chagrin Falls, OH 44023
Jason N
Job Details:
11/24/2021
"Cc unit not producing enough iceCustomer stated unit should make more ice. Ice container 1/3 full at this time. Ran ice manual harvest test, ice maker indexed properly, filled mold with water. Checked freezer door switch for proper contact, checked good. Adjusted freezer temperatures -2 degrees. Advised customer average full ice production is achieved after 72 hrs. Cannot find any issues with unit at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDB00
Near East Cleveland, OH 44112
Joe O
Job Details:
11/24/2021
"Cc: frost build up in freezer, gasket not sealing properlyFound ff gasket not sealing. Unit improperly shimmed. Removed upper shim added to lower hinge. Adjusted freezer door to ensure sealing. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Solon, OH 44139
Jason N
Job Details:
11/24/2021
Installed inlet water valve. Ran wash tests on both hot and cold. Both wash tests verified proper water temperature. Op test good.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Valley View, OH 44125
David R
Job Details:
11/24/2021
"Ran unit diagnostics, no stored error codes. Ran diagnostics 5 times, no out of the ordinary sounds. In spin could hear coins vibrating and coin machine vibration. Leveled unit out just in case needed. Ran spin and agitate on high, normal sounds. Suspension good. Unit test good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Bedford, OH 44146
Brian M
Job Details:
11/24/2021
Cc that unit not cooling properly but now its fine Inspected unit could not find an issue advised to watch
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Lorain, OH 44055
Marie V
Job Details:
11/24/2021
"When arrived unit was unplugged cust said that is making a noise,.confirmed drain pump is running. Little water cam out. Ran diag , no error codes. Ran auto test,pass ran calibration pass. Explain cust the things that can make the unit enter a float mode. Verify that the water valve is not dripping water into the unit, waited a min and found that water valve is dripping water into the unit, will need to be replaced. Replaced valve from T/S. Calibrated unit and started a cycle. Op test ok; used 1 W11210459 (Valve) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258DEH01
Near Lakewood, OH 44107
Manny
Job Details:
11/24/2021
"Cc unit makes a noise coming from the back, found condenser fan screw loose, tighten screw noise is gone, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD4800XQ0
Near Bedford Heights, OH 44146
Brian M
Job Details:
11/24/2021
"Cc dryer not running Found motor seized, Needs motor, blower, and dryer repair kit ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel) and 1 4392065 (dryer repair kit)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHG2366PF0
Near Cleveland, OH 44125
Corina B
Job Details:
11/24/2021
"CC that the ice maker is not working. Confirmed. Removed the line from the filter housing, cycled the ice maker filled. Found the fill tube to the ice maker frozen. Steamed out the fill tube for the ice maker. Cycled ice maker. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Garfield Heights, OH 44125
Corina B
Job Details:
11/24/2021
CC that there is a noise when its fills in rinsing. Confirmed. Replaced the water valve. Ran a calibration. Tested the valve. Opt test ok
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS02
Near Independence, OH 44131
Corina B
Job Details:
11/24/2021
"CC that the control resets and comes back. Unit is not hooked up to the WiFi. Ran diag no codes. Checked the connections, Good. Called t/l Chris to verify unit needs to be connected to wifi. will need to connect to the WiFi. Opt test ok"
We serviced a
GE DISHWASHER
Model PDT715SYN2FS
Near Shaker Heights, OH 44122
Jason N
Job Details:
11/24/2021
"Installed main pump seal. Ran wash test, checked for leaks, none found. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Warrensville Heights, OH 44128
Brian M
Job Details:
11/24/2021
Complaint want wash Found no issues with unit other than being completely un leveled Floor is really slopped tried to get it the best. Can with floor conditions Ran auto test and calibration test OP Test Ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS5
Near Broadview Heights, OH 44147
Corina B
Job Details:
11/24/2021
CC that the fan turns when you shut the door. Confirmed. Found the door switch open on the top. Replaced the door switches. Opt test ok. ; used 1 W11244490 (INTERLOCK SW KIT) from stock
We serviced a
JENN-AIR DUAL FUEL RANGE
Model JDS8850BDS
Near Cleveland, OH 44111
Gabriel P
Job Details:
11/24/2021
"Replace ui,opt test ok"
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near North Royalton, OH 44133
David R
Job Details:
11/24/2021
"Replaced drain pump. Found mask stuck inside hose and housing of drain. Removed all mask. Let customer know if they are doing items that small to use mesh bags to prevent drain clogging. Set concentration level for detergent to 2x, to put out as much as the unit provides for a cycle. To do that, hold temp and soil buttons. Ran diagnostics, good. Also advised to make sure spin level is turn on correctly as well. Op test ok."
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Cleveland, OH 44111
Gabriel P
Job Details:
11/24/2021
Replace seal and steam opt test ok
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Lyndhurst, OH 44124
Joe O
Job Details:
11/24/2021
"Cc: leakingFound unit leaking from seam in tub, due to tub damage. Needs tubCannot remove unit due to install(unit wedged in spot. Customer will have to have contractor remove unit and re installed after repairOffice to reschedule; ordrng 1 W11409866 (Tub assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Lakewood, OH 44107
Gabriel P
Job Details:
11/24/2021
"Replace parts from service pointer,opt test ok"
We serviced a
MAYTAG DRYER
Model MED8630HW1
Near North Royalton, OH 44133
David R
Job Details:
11/24/2021
"Replaced dryer repair kit. Found bad roller in rear. Ran unit, good. Op test ok."
