We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Concord Township, OH 44077
Joe O
Job Details: 07/26/2022
"Cc: off balance, not filling with cold on normal cycleFound in quick start guide normal cycle uses warm water for cycle. Warm water is defaulted for normal cycle. Found unit is not properly mounted to pedestal. Advised customer this is an install issue and will have to contact installer to correct the pedestal install. Ran drain and spin. Found unit is very well balanced. Advised customer not being properly bolted to pedestal can cause the unit to abnormally shake and move. Op test ok"
We serviced a
GE DISHWASHER
Model GDT695SMJ5ES
Near Chardon, OH 44024
Joe O
Job Details: 07/26/2022
Cc: not workingFound control is receiving proper power. Ui will not illuminate or allow selections. Needs control and ui; ordrng 1 WD21X25730 (Control) and 1 WD21X23462 (kit svc ui top logic)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Highland Heights, OH 44143
Corina B
Job Details: 07/26/2022
Replaced the freezer led light. Opt test ng. Replaced the ff led. Opt test ok
We serviced a
KITCHENAID RANGE
Model KSGG700EWH0
Near Highland Heights, OH 44143
Corina B
Job Details: 07/26/2022
"Replaced the display. Hated oven to 350*. Tested the control. Bottom drawer does not sit flush, tried adjusting the drawer. Found a screw stripped on the left side. Opt test ok. Brought core back for return ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Geneva, OH 44041
Brian M
Job Details: 07/26/2022
Installed latch and strike OP Test Ok
We serviced a
MAYTAG DRYER
Model WED8000DW3
Near Amherst, OH 44001
Gabriel P
Job Details: 07/26/2022
"Pulley and rollers squeaking gave estimate replace from t/s,opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Cleveland, OH 44111
Gabriel P
Job Details: 07/26/2022
Replace parts opt test ok
We serviced a
MAYTAG DRYER
Model MGDB765FC0
Near Cleveland, OH 44109
Manny
Job Details: 07/26/2022
"Cc that unit had a loud noise, verified and unit making a bad rollers noise, replaced rollers, belt and pulley with pre id parts"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Parma, OH 44134
Manny
Job Details: 07/26/2022
"Cc unit is not dispensing ice but dispense water, verified and hen paddle is pressed only clicking on the control but no motor action, removed ui and checked paddle switch, good continuity, pull unit out and removed control, found triac with signs of electrical burn, unit will need control, motor and solenoid. Parts out of stock office to contact customer for next service appointment ; ordrng 1 W11558182 (Control) and 1 W11310391 (Motor) and 1 WP2152713 (solenoid)"
We serviced a
MAYTAG DISHWASHER
Model MDB4630AWB5
Near Strongsville, OH 44136
David R
Job Details: 07/26/2022
"Cc unit leaking intermittently. Turned on heavy cycle and ran unit over 30 mins. No leaks. Noticed gasket is worn down. Customer noticed door on left side is bowed out. Looks like when unit was pulled someone pulled it from bottom and damaged door assembly, will need gasket and door parts. Customer paying SVC only and sending other information to their warranty. No parts to be ordered. ; ordrng 1 WPW10254547 (Inner door) and 1 WPW10274890 (Door) and 1 W10542314 (Gasket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GFE28GMKBES
Near Strongsville, OH 44136
David R
Job Details: 07/26/2022
Replaced temp sensors in FF. Good. Give 24 hrs for unit to adjust. Good. Op Test Ok.
We serviced a
ELECTROLUX REFRIGERATOR
Model EW23CS65GS1
Near Chardon, OH 44024
Joe O
Job Details: 07/26/2022
"Cc: not making iceFound temps in freezer at 1 degree, ff at 40 degrees. Found ice maker will not cycle. Ice maker received proper power. Needs ice maker; ordrng 1 5303918344 (ice maker assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5YHAXNL03
Near LaGrange, OH 44050
Marie V
Job Details: 07/26/2022
"Cc that u it is taking for ever to make ice, 2 days for 1 batch. Took temps fresh food at 40* and freezer was 40* at the top and 24* at the bottom freezer. Took evaporator off and set temp to coldes. Only 3 lines of coils had frost. U it is loosing refrigerant. Gave estimate for a full sealed system job.; ordrng 1 WP2188823 (Evaporator) and 1 W10309994 (Compressor), used 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Westlake, OH 44145
Marie V
Job Details: 07/26/2022
"Cc that the unit is taking too long to dry and that the unit makes a noise like the drum is hitting the side of the unit. Confirmed noise, found side of unit dented, took pics. Also verify sensor and vent outside. They are good. Explain cust that on mixed loads unit can shut before all the clothes are dry because mostly is reading clothes that are already dry. Can use time dry on mixed loads. Ordering panel. Office will contact once they have eta on the part. ; ordrng 1 W11233548 (Side)"
We serviced a
MAYTAG WASHER
Model a7400
Near Lorain, OH 44052
Angel
Job Details: 07/26/2022
"Cc that washer will not fill. Verified and unit will not do anything at all called BJ to help me diagnose and we found that the switch assembly the fuse was opened will need fuse and switch assembly replaced. Ordering parts.; ordrng 1 Wp22001682 (Lid switch assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Highland Heights, OH 44143
Corina B
Job Details: 07/26/2022
"CC that the unit it is not cooling. Confirmed. 84* in both sections. Ran step 38 and 39 wattage is 81. Tapped system with nitrogen no leaks on the compressor or the condenser lines. Will need a new evaporator and drier. ; ordrng 1 W11291123 (Evaporator) and 2 W11109499 (Drier)s, used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDP01FLSS2
Near Cleveland, OH 44143
Corina B
Job Details: 07/26/2022
"CC that the odor does not close. Confirmed. Found the wheel tab broken and the stop missing on the right side. It will need a stop and wheel. ; ordrng 1 WP8268785 (Wheel) and 1 WP8270136 (Stop), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Lyndhurst, OH 44124
Corina B
Job Details: 07/26/2022
"CC that the ice maker is a block of ice. Confirmed. Found the fill cup blocked with ice. There was frost on the top and back wall due to the door not closing Cleared out the ice, cycling with no leaks. Advised cust the valve could be weeping and need a valve. Cust is going to monitor the ice. ; ordrng 1 WPW10420083 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Chagrin Falls, OH 44022
Joe O
Job Details: 07/26/2022
Cc: silverware rack came outFound rack stops broke. Needs rack stops; ordrng 2 W11545307 (Rack stop)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Fairview Park, OH 44126
Marie V
Job Details: 07/26/2022
"Replaced ice maker. It cycled, op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Cleveland, OH 44111
Gabriel P
Job Details: 07/26/2022
"Replace pump assembly,opt test ok"
We serviced a
KITCHENAID ICE MAKER
Model KUIC18NNXS2
Near Lyndhurst, OH 44124
Corina B
Job Details: 07/26/2022
"CC that the drain hose is not long enough in the basement. Advised cust that is a plumber, we do not do install. Drain hose is not attached in the basement.Asked about using white vinegar to do a clean cycle. Call BJ and said should be fine but the cleaner does a better job. Did give customer part number for the cleaner. Unit is making ice. Opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB7749SAM0
Near Cleveland Heights, OH 44106
Corina B
Job Details: 07/26/2022
"CC that the unit does not work. Confirmed found silver migration on the ui cable. Took pic. to replace the ui. Cust does not want to repair. ; ordrng 1 W10811169 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near North Olmsted, OH 44070
Gabriel P
Job Details: 07/26/2022
"Found drain hose on floor correct issue explain customer how has to be install with drain hose ran calibration and auto test pass also ran a cycle pass,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Cleveland, OH 44111
Marie V
Job Details: 07/26/2022
Cc that the right front burner does not works. Confirmed. Replaced burner. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVBL4
Near North Olmsted, OH 44070
Gabriel P
Job Details: 07/26/2022
"Found no error code but saw that wants a cycle is selected other button lights will come on gave estimate for console they will think about it but unit is working but sometimes it work and sometimes it doesnt so I gave and estimate on console do not order part ; ordrng 1 WPW10250015 (Console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Lakewood, OH 44107
Marie V
Job Details: 07/26/2022
"Cc that the unit is showing a on display and does nothi. Confirmed. Tried to enter diag, nothing happens, no codes, unplugged dispenser and Ui showed F8E4 float switch. Switch is reading 9ohms. Ordering control and switch. Office will contact once they have eta on the part. ; ordrng 1 W11462458 (Control) and 1 W11462458 (Switch)"
We serviced a
GE OTR MICROWAVE
Model JVM1850DM2CC
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/26/2022
"Unit will need magnetron and control panel but is discontinued the panel cannot be fix WB07X11021; ordrng 1 WB27X10880 (Mag), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/26/2022
"Customer complaint that is not connecting on app Call whirlpool connect spoke to harmony she guide me to the connections,opt test ok"
We serviced a
MAYTAG DRYER
Model Med5500fw0
Near Geneva, OH 44041
Dan H
Job Details: 07/26/2022
"Installed new motor, op test no good , unit needs new control, blower wheel was not needed and can be returned, did not collect for control since it cost less than motor, customer will need refunded for difference and blower wheel; ordrng 1 W11537215 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW02
Near Mayfield Heights, OH 44124
Brian M
Job Details: 07/26/2022
Cc stuff is freezing Found temp set way to low in fridge Adjusted temps advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Bedford, OH 44146
Manny
Job Details: 07/26/2022
"Cc working properly and that he cant find the air filter slot on the back of the Ff like they saw on other units and they bought the filters, explained that this unit doesnt used the air filter, unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Brecksville, OH 44141
David R
Job Details: 07/26/2022
"Unplugged unit. Replaced dual valve, icemaker and ice box fan. Steamed line to clear. Ran test 57 and 45, good. Op Test Ok"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ0
Near Maple Heights, OH 44137
Manny
Job Details: 07/26/2022
"Cc that cant removed the bulb to replace it, removed and replaced bulb opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Bentleyville, OH 44022
Joe O
Job Details: 07/26/2022
Installed led modules. Op test ok
We serviced a
KITCHENAID RANGE
Model KSEB900ESS3
Near Solon, OH 44139
Brian M
Job Details: 07/26/2022
"Cc unit not functioning and giving errors Found several errors 3-0 3-1 3-2 2-1 1-1. 9-0, 8-4 1-0, 8-0Ran diagnostics issue seems to control board related and possibly caused by failed blower ; ordrng 1 W11084243 (cntrl-elec) and 1 W11107275 (fan-blwr), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model ABL1922FES
Near Shaker Heights, OH 44122
Manny
Job Details: 07/26/2022
"Cc it not cooling after they moved it to the garage, plugged in unit and heard compressor trying to start, plugged into killawatt and unit pulling 16amps and my killawatt started beeping, compressor is seized up, unit will need compressor replaced, customer will not repair.; ordrng 1 W10160407 (compressor) and 2 WPW10143759 (dryer)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Broadview Heights, OH 44147
David R
Job Details: 07/26/2022
"Replaced ff evap fan with harness, service kit. Steamed all ice. All fans working, all components good. Give 24 hrs for normal temps and 24-48 for full bin of ice. Op Test Ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM2
Near Lakewood, OH 44107
Angel
Job Details: 07/26/2022
Cc that unit was not washing dishes properly. Ran unit and pump is working good water takes a bit to get hot recommended that they need to prime hot water before starting unit and to make sure garbage disposal is cleared of any food that could block the drain because they had food in the garbage disposal and causing overflow in sink and water running back down to dishwasher. Gave customer some of our test detergent to test out and see how it works for them. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/26/2022
"Cc temps are high Found evap frosted over in ff section Found service bulletin W11033419DRecommend replacing of control board to updated version currently at 600 and needs to be updated to 7 Also found evap wall needing gasket ; ordrng 1 W11333076 (Control update) and 1 W11167902 (cover-evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM2
Near Aurora, OH 44202
Brian M
Job Details: 07/26/2022
Installed dispenser OP Test Ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF4
Near Willowick, OH 44095
Joe O
Job Details: 07/26/2022
Cc: loud noise from evap fan areaFound ice maker fill tube leaking down around the evap fan. Evap fan hitting the ice build up. Needs ice maker fill tube; ordrng 1 241796405 (tube-water fill)
We serviced a
MAYTAG WASHER
Model LAT8435AAE
Near Shaker Heights, OH 44122
Manny
Job Details: 07/26/2022
"Cc unit not working on certain cycles, verify and unit only working on delicate, unit needs motor-timer but parts showing discontinued, spoke to AB and he did a Nationwide search and part is NLA. Told customer and provided it part number in case they wanted to look and see if they find it somewhere.; ordrng 1 22001515 (timer(discontinued))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Broadview Heights, OH 44147
David R
Job Details: 07/26/2022
Replaced FZ light. Good. Op Test Ok
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Maple Heights, OH 44137
Corina B
Job Details: 07/26/2022
"Replaced the gearcase, shifter, motor, capacitor, cam, hub, wash plate, and wire harness. Ran a calibration. Started a normal cycle. Found the hot water turned off., turned hot water on. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ00
Near Mogadore, OH 44260
Brian M
Job Details: 07/26/2022
Cc still no cool found unit getting power but fan isnt spinningNeeds fan fan motor under warranty Replaced using back truck stock OP Test Ok ; used 1 W11024089 (motor-evap) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Atwater, OH 44201
Brian M
Job Details: 07/26/2022
"Cc unit over heating Found f6e1 runaway temp Advised on control, and temp sensor ; ordrng 1 W11308431 (cntrl-elec) and 1 W10833885 (sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ00
Near Mentor, OH 44060
Joe O
Job Details: 07/26/2022
"Cc: f20 errorFound error codes f20(no water entering or pressure switch). Found cold valve has low pressure. Went to shut valve off to washer to check screens and the house valve started leaking. Turned unit back on. Unit still leaking. Customer is going to have to have a plumber out for house valve. Unit fills with hot water but solenoid for cold does not allow cold water in. Needs water valve; ordrng 1 WP8182862 (valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
HOTPOINT FREEZER CHEST
Model HHM5SMAWW
Near Cleveland, OH 44108
Manny
Job Details: 07/26/2022
"Cc unit not cooling, found unit unplugged, asked customer how she had the unit plugged in since the outlet is far from the unit she handed me an 16 gauge extension cord with a 3 prong adapter, spoke to BJ and he said this extension cords cant handle the amp draw from the unit and that she needs an appliance extension cord, I told customer that she needs a appliance extension cord since that one shes using its not rated for appliances. Use the extension cord and adapter, plugged in unit and compressor kicked on right away, hooked up to killawatt and unit pulling 1.34amps, let unit plug in for 10 mins and units seems to be cooling properly, moved the extension cord and compressor went off, the adapter came loose and unplugged from extension cord, customer handed me an 12 gauge outdoor extension cord and asked if that would work until she buys the other one, plugged unit to extension cord and unit is on and cooling, advise customer allow 24 hours for temps to equalize and to put a cup of water in the freezer and once she see it frozen she can start loading the unit. Unit is working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Orwell, OH 44076
Brian M
Job Details: 07/26/2022
Installed wheels OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Fairport Harbor, OH 44077
Joe O
Job Details: 07/26/2022
Cc: not startingFound error code f7e6(motor fault). Found actuator arm came off. Needs actuator. Replaced actuator. Ran auto test and calibration. Ran normal cycle. Op test ok; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL STACK W/D
Model WET4027HW1
Near Middleburg Heights, OH 44130
David R
Job Details: 07/26/2022
"Cc unit making a lot of banging noise in drain/spin. No error codes, ran diagnostics and tested calibration. Good. Put load in on drain/spin, banging from back. Drain hose hitting unit. Zip tied to correct problem. Good. Op Test Ok."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Ashtabula, OH 44004
Dan H
Job Details: 07/26/2022
"Installed new drain pump , op test good"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Ashtabula, OH 44004
Dan H
Job Details: 07/26/2022
"Customer complaint that everything shuts off when oven door is opened, found some burn mark on control, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11528249 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Ashtabula, OH 44004
Dan H
Job Details: 07/26/2022
"Customer complaint that unit died mid cycle, user interface is unresponsive, found power to control, diagnostics led is out, unit needs new control , lid is locked unable to get pic of model and serial tag, customer does not want repair ; ordrng 1 W11419171 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MDG5500AWW
Near Perry, OH 44081
Dan H
Job Details: 07/26/2022
"Customer complaint that drum baffle is loose, confirmed , tightened op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Painesville, OH 44077
Dan H
Job Details: 07/26/2022
"Installed new sump assembly, op test good"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Mentor, OH 44060
Dan H
Job Details: 07/26/2022
"Customer complaint of f8e0 error code, installed new cooling fan, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Painesville, OH 44077
Dan H
Job Details: 07/26/2022
"Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at 43 degrees, installed new control and air damper, op test good"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Mentor, OH 44060
Dan H
Job Details: 07/26/2022
"Customer complaint of f8e0 error code, installed new cooling fan, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Mentor, OH 44060
Dan H
Job Details: 07/26/2022
"Installed new heater, op test good"
We serviced a
GE DISHWASHER
Model GSD3620Z04BB
Near Cleveland, OH 44115
Manny
Job Details: 07/26/2022
"Cc unit leaking, ran normal cycle and unit is leaking from pump motor, unit will need pump motor, customer will not proceed with the repair. ; ordrng 1 WD26X10013 (motor/pump assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Lakewood, OH 44107
Angel
Job Details: 07/26/2022
"Used nitrogen to find leak and found leak at evaporator. Discharged all refrigerant and replaced compressor, evaporator and drier filter put unit into a vacuum and held at 30 vacuum and recharged with 42g of R600a. Recommended customer to wait 24hrs for proper cooling. Opt test ok.; used 1 W11401417 (Fitting), and 1 L13000619 (Fitting) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW1
Near Painesville, OH 44077
Joe O
Job Details: 07/26/2022
"Cc: error code, doors not seated correctlyFound error code f3e0(oven sensor open or shorted). Found doors are seated correctly. Found oven sensor disconnected at control. Reseated sensor connector. Ran test bake. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Painesville, OH 44077
Dan H
Job Details: 07/26/2022
"Installed mastic, bent drier, and dropped 1 gram of r600, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Jefferson, OH 44047
Brian M
Job Details: 07/26/2022
Ran Entitlement under 1 year Cc unit shakes Ran whites load no issue Found unit to operating normally Advised on usage
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS6B
Near Cleveland, OH 44113
Manny
Job Details: 07/26/2022
"Cc unit not draining, unit is. It not operating, unit ui will light up but nothing happens, unit has proper power but wont run, unit will need main control. Customer will not proceed with the repair.; ordrng 1 5304512731 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
N/A N/A
Model MGT8655XB00
Near Strongsville, OH 44136
David R
Job Details: 07/26/2022
Cc top oven hasnt worked in months and bottom oven intermittently working. Found both top/bottom bad ignitors. Replaced both from t/s. Tightened up both door handle. Ran both oven 350*. Good Op Test Ok. ; used 2 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near North Olmsted, OH 44070
Gabriel P
Job Details: 07/25/2022
"Replace parts,opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 106.569266
Near Geneva, OH 44041
Joe O
Job Details: 07/25/2022
"Cc: not coolingFound nothing running upon arrival. Tapped on thermostat housing unit started running. Needs thermostatAdvised customer may also need adc due to they do communicate. Customer does not want to repair at this time ; ordrng 1 WP2315562 (thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 110.87721701
Near Madison, OH 44057
Joe O
Job Details: 07/25/2022
Found new element broken. Re ordering element; ordrng 1 WP8544771 (element)
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF3A
Near Painesville, OH 44077
Joe O
Job Details: 07/25/2022
Cc: door not latchingFound latch not functioning. Replaced latch. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Garrettsville, OH 44231
Brian M
Job Details: 07/25/2022
Cc unit not agitating Found hub damaged Replaced using truck stock Ran calibration OP Test Ok ; used 1 W10528947 (HUB) from stock
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Ravenna, OH 44266
Brian M
Job Details: 07/25/2022
Cc of noise Found item stuck in felt Removed OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Bedford, OH 44146
Angel
Job Details: 07/25/2022
Cc that unit in the RC is not cooling. Verified and found evaporator full of frost. Steamed out evaporator and ; ordrng 1 WPW10503278 (Control) and 1 W11260592 (Harness)
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Avon, OH 44011
Marie V
Job Details: 07/25/2022
"Cc that the unit makes a squeaky noise sometimes. Took unit apart, found rollers starting to get stuck. Replaced kit from T/S. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM00
Near Avon, OH 44011
Marie V
Job Details: 07/25/2022
"Cc that the unit is not making ice. Confirmed. Took temps -4* freezer and 0* inside ice maker box. Ice maker is stuck , ran error codes E2, motor lost position. Tried to cycle ice maker, it ends on 2-0, harvest not complete, and getting 120V unit will need new ice maker. Office will contact once they have eta on the part. ; ordrng 1 W11577195 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Ashtabula, OH 44004
Dan H
Job Details: 07/25/2022
"Customer complaint that unit goes to sensing and then shuts off, ran diagnostics found f6e3(miscommunication(acu cannot hear mcu) and f7e7(motor unable to reach target rpm) error codes, motor is good , unit needs new control, customer does not want repair at this time; ordrng 1 W11419171 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 110.71202012
Near Solon, OH 44139
Manny
Job Details: 07/25/2022
"Cc unit not heating properly, found vent clogged up, test unit and unit is working properly, set unit to normal dry and stepped outside to check the vent, not barely any air coming through, vent needs to be clean. Customer asked how often they should have the vent cleaned I told her once a year but if her dryer see more than normal usage then at least once every 6 to 8 months, customer will clean the vent and if they still have issues theyll call us back, Opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 10651139210
Near North Olmsted, OH 44070
Gabriel P
Job Details: 07/25/2022
Found filter install wrong correct issue
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Elyria, OH 44035
David R
Job Details: 07/25/2022
"Cc unit not spinning or cycling. Went through diagnostics. F7E1, F7E5. Cleared codes. Found shifter looks like it had water damage to it, could he malfunctioning. Replaced from t/s. Ran diagnostics again and calibration, good. Ran a drain/spin all the way through, good. Op Test Ok.; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
GE DISHWASHER
Model GSE2400N00WW
Near North Ridgeville, OH 44039
David R
Job Details: 07/25/2022
"Cc unit not draining. Ran dishwasher, not draining through. Saw a straw stuck in drain housing, removed. Ran through cycle and draining correctly. Could of been debris causing issue. Unit is good. Op Test Ok."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Atwater, OH 44201
Brian M
Job Details: 07/25/2022
Cc unit not working Found cold water not entering Found sediment in filter Cleaned filter Ran auto test and calibration OP Test Ok
We serviced a
JENN-AIR RANGE
Model JDRP536HL00
Near Chagrin Falls, OH 44023
Corina B
Job Details: 07/25/2022
Replaced the terminal block. Unit is not installed.
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS05
Near Chagrin Falls, OH 44023
Corina B
Job Details: 07/25/2022
CC that the oven does not heat properly. Heated both oven to 350* wait3d 10 minutes after buzzer. 350*. Advised cust to wait 10-15 after buzzer before inserting the food. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Kent, OH 44240
Brian M
Job Details: 07/25/2022
Installed control motor and cap OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44109
Gabriel P
Job Details: 07/25/2022
"Ran diagnostic found no errors then ran calibration and auto test,and they pass use paper towel to see if it get caught all around basket but it did not so it pass explain customer how to properly use unit but unit is testing ok as right now try explain her other use ideas"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Kent, OH 44240
Brian M
Job Details: 07/25/2022
Cc leak and possibly a heating issue Found unit not leaking and ran test cycle Heater is functioning
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Columbia Station, OH 44028
David R
Job Details: 07/25/2022
"Replaced both FF gaskets, good. Give half an hour to conform correctly. Good, Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EBL10
Near Chagrin Falls, OH 44023
Corina B
Job Details: 07/25/2022
Replaced the ice maker. Cycled. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Kent, OH 44240
Brian M
Job Details: 07/25/2022
Cc unit microwaving properly Found customer used to using a 1200watt microwave this design is only a 900watt Advised on adjustment OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Middleburg Heights, OH 44130
David R
Job Details: 07/25/2022
"Cc unit not cleaning correctly. Found F4E4 wash motor error. While running diagnostics, can hear motor slightly humming. Found dirty filter and 95% of sprayer arm holes clogged. Customer cleaned. Ram diagnostics again, water is spraying around. Customer to monitor and see if unit cleaning any better, if not recommended replacing the wash motor and sensor. As of today, SVC only. Do not order parts. ; ordrng 1 W11084121 (Sensor) and 1 W11178672 (Wash pump motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model Medb765fwo
Near Parma, OH 44134
Gabriel P
Job Details: 07/25/2022
"Found door switch broken replace from t/s opt test ok ; used 1 SENIORDISCOUNT (senior discount), and 1 WP3406107 (Switch door) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Solon, OH 44139
Brian M
Job Details: 07/25/2022
"Cc no ice Found e5 error Needs ice maker Office to schedule parts not in stock ; ordrng 1 W11294907 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Ashtabula, OH 44004
Dan H
Job Details: 07/25/2022
"Customer complaint that unit stopped at rinse , ran diagnostics found f7e1(basket speed fault) and f8e1(long/no fill)error codes, found bricks under unit jamming pulley from spinning, removed, unit is operating as designed"
We serviced a
GE DRYER
Model GTD84ECSN1WS
Near Ashtabula, OH 44004
Dan H
Job Details: 07/25/2022
"Customer complaint that unit is not heating, confirmed , found wire to element broken, repaired broken wire, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Bedford, OH 44146
Angel
Job Details: 07/25/2022
Cc that unit was not dispensing water. Verified and found supply valve from home closed also the line was kinked the seal on the supply line to the refrigerator is clogging up the hole. Explained to customer that they will have to change the line to a stainless braded line to fix issue and the saddle valve they have is leaking will need to replaced with a quarter turn valve for better flow of water as well. Unit working as designed. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TP5
Near Roaming Shores, OH 44084
Dan H
Job Details: 07/25/2022
"Installed new dispenser door assembly, op test good"
We serviced a
KITCHENAID RANGE
Model KSEG700EBS2
Near Pepper Pike, OH 44124
Manny
Job Details: 07/25/2022
"Cc unit had error code about something stuck or shorted, found f2e1 for stuck key, ran test, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Pepper Pike, OH 44124
Manny
Job Details: 07/25/2022
"Cc unit temps are getting warmer and noise coming from ice maker, verified and heard noise coming from ice maker, removed Ff top cover and disconnected ice maker and noise still present, open Fz and noise is coming from evap fan hitting ice, found evap cover in frost, steamed (45 mins), removed cover and tested components, everything checked out, reset temps to recommended and advise customer to allow 24 to 48 hours for temps to reach the set temps."