Near Berea, OH 44017
Gabriel P
Job Details: 02/04/2021
DRYER AMANA NED4655EW1 Confirm unit not heating check for proper voltage pass also took back panel off check for continuity on heater pass also check all fuses pass turn unit back on and started heating, call senior-tech bj he dont what may cause it if everything test good and started to heat it may was loose connection
Near Madison, OH 44057
Jeff M
Job Details: 02/04/2021
REFRIGERATOR KENMORE 2536041261E Installed the new part op tested good.. I did tell him the fridge is in the garage. On real cold days like today theres a good chance the fridge will never turn off due to how cold it is. Soon as I plugged it in the fridge did turn on but I did have to set the thermostat to the max
Near Highland Heights, OH 44143
Joe O
Job Details: 02/04/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Cc: not making iceInstalled ice maker. Ran ice maker harvest and fill. Op test ok
Near Painesville, OH 44077
Jason N
Job Details: 02/04/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ "Cc unit not making iceConfirmed no ice in ice container, found ice fill tube and funnel frozen up. Removed ice maker. Cleared ice from icemaker funnel and steamed out fill tube. Replaced ice maker, ran manual ice maker tat, unit indexed and filled mold with water. Op test good"
Near Avon, OH 44011
Marie V
Job Details: 02/04/2021
RANGE KITCHENAID KSIB900ESS1 "Cc that the oven is burning the cookies and it burn her grout . Check temp sensor ohms were 1083, heating element is food fan is good as well unit will need main control. Ran diag found error code of f6e1 over temp. Cust wants to see if we can order a new oven door because it has burn marks on the door and the glass. Took pics. ; ordrng 1 W11100619 (Control) and 1 W10902192 (Liner door) and 1 W11339500 (Glass door)"
Near Painesville, OH 44077
Jason N
Job Details: 02/04/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc unit not washingRan diagnostics, found codes 2-1 for ui stuck button and 4-3 for motor not running. Unit needs pump motor assembly. ; ordrng 1 W11087376 (Pump/motor) and 1 W11305297 (Control board)"
Near Dorset, OH 44032
Brian M
Job Details: 02/04/2021
WASHER MAYTAG MVWC465HW2 Cc unit stuck on rinse Plugged in found unit flashing on rinse reset control Ran auto test and calibration OP Test Ok
Near Madison, OH 44057
Dan H
Job Details: 02/04/2021
DRYER WHIRLPOOL WED5620HW "Customer complaint that unit is not heating, started normal dry cycle, unit heated, repeated on several different cycles, unit heated every time, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/04/2021
OTR MICROWAVE WHIRLPOOL WMH31017HS6 The outlet is supplying power. The in-line fuse inside the microwave tested good needs a new main control board; ordrng 1 W11175576 (Control)
Near Highland Heights, OH 44143
Joe O
Job Details: 02/04/2021
REFRIGERATOR WHIRLPOOL WRS973CIHV00 Cc: ff evap completely frosted overCustomer thawed unit prior to us coming out. Found thermistor reading out of range. Needs evap thermistor and cover; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)
Near Willoughby, OH 44094
Dan H
Job Details: 02/04/2021
REFRIGERATOR KITCHENAID KRFF507HPS00 "Installed new led module, op test good"
Near Cleveland, OH 44113
Corina B
Job Details: 02/04/2021
DRYER WHIRLPOOL WED560LHW1 CC that the unit will run for 5 minutes and shut down. Ran diag no codes. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Started a time cycle ran for 15 minutes without shutting down. Advised cust to have the vent checked to make sure its clear. The vent is on the roof.
Near North Ridgeville, OH 44039
David R
Job Details: 02/04/2021
OTR MICROWAVE WHIRLPOOL WOC54EC0AS00 "Fixed handle. To turn energy saver on/off, hold settings/clock for 3 secs. Waiting for parts to come to fix other repair. ; schdld next appmnt for 2/12 FRI !"
Near Parma, OH 44130
Marie V
Job Details: 02/04/2021
REFRIGERATOR WHIRLPOOL WRF560SMYW04 Cc that the unit is building up ice under the freezer door. Door is closing and seal is good advice cust to always make sure that the door is all the way close. Also that the right hand door gasket is ripped off. Add some petroleum jelly on gasket and grease on rails so door slide in better.; ordrng 1 LW10353181 (Door) and 1 W11178521 (Name plate)
Near North Royalton, OH 44133
Marie V
Job Details: 02/04/2021
WASHER MAYTAG MHWE300VW12 "Cc that the door is broken and that is making a loud noise. Unit will need door hinge is broken . Also block cement is Brocken theres a lot of rubber and plastic at the bottom of the unit , motor sounds bad and will need belt since is pealing off. Cust will not fix. ; ordrng 1 WP8183202 (Door hinge) and 1 WPW10008880 (Counter wght) and 1 WP8182793 (Motor) and 1 WPW10388418 (Belt), used 1 SHIPPING (shipping and handling) from stock"
Near Chesterland, OH 44026
Joe O
Job Details: 02/04/2021
DISHWASHER MAYTAG MDB9959SKZ0 "Installed ui, board and harness. Tested. Op test ok"
Near Cleveland Heights, OH 44106
Corina B
Job Details: 02/04/2021
DISHWASHER WHIRLPOOL KDFE104DWH4 "CC that its leaking and the upper rack is broken. The adjuster is broken. The manifold gasket fell off. Reinstall the gasket. Will need the adjuster. ; ordrng 1 WPW10546503 (Adjuster), used 1 SHIPPING (shipping and handling) from stock"
Near Maple Heights, OH 44137
Corina B
Job Details: 02/04/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 CC that the dishes are coming out dirty. Ran diag no codes. Found no water going into the unit. Removed the waterline no water coming out. Will need a plumber. Optest ok.
Near Painesville, OH 44077
Jason N
Job Details: 02/04/2021
WASHER WHIRLPOOL MHW5630HW0 "Cc unit codes and not workingCustomer showed pop.Customer stated a code came up on the display. Hasnt worked in since. Ran diagnostics, no codes stored. Unit will not run an auto cycle, no functions are working. Unit coded f6e2 for no communication detected by HMI from ACU while in diagnostics. Unit needs ACU.; ordrng 1 W11322901 (ACU)"
Near Willoughby, OH 44094
Dan H
Job Details: 02/04/2021
WASHER MAYTAG MHW5630HC1 "Customer complaint that unit shakes and shakes and shuts off with 11 minutes left in cycle, advised customer that the display time is estimated and does not count down sequentially, ran diagnostics no error codes found, ran test cycle, all components working, ran drain and spin cycle, no unusual shaking observed, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
Near Willoughby, OH 44094
Dan H
Job Details: 02/04/2021
WASHER MAYTAG MVW7232HW0 "Customer complaint that unit will not run clean washer cycle, confirmed, no hot water is entering basket on clean washer cycle, hot water valve opens in manual test mode, unit needs new control; ordrng 1 W11419171 (Cntrl)"
Near North Olmsted, OH 44070
Marie V
Job Details: 02/04/2021
DRYER WHIRLPOOL WGD5100HW0 "Cc that the unit does not heat,. Confirmed unit turns on the igniter but no flame comes on. Replaced coils from T/S. Replaced parts , op test no good. Gas line was shut off. Corrected issue. Op test ok; used 1 279834 (COIL) from stock"
Near Brecksville, OH 44141
Corina B
Job Details: 02/04/2021
ELEC SLIDE-IN JENN-AIR JES9750CAS02 Replaced the switches. Optest ok
Near Cleveland, OH 44144
Corina B
Job Details: 02/04/2021
WASHER MAYTAG MVWC465HW2 "CC that the unit is leaking, ran diag F8E1 NO FILL, LONG FILL. Found a hole in the tub. Will need a new tub. ; ordrng 1 W10371566 (Tub)"
Near Lorain, OH 44052
Corina B
Job Details: 02/04/2021
DISHWASHER KITCHENAID KDFE204EWH3 Replaced the ui. Optest ok.
Near Parma, OH 44129
Marie V
Job Details: 02/04/2021
WASHER MAYTAG MVWB850YW0 Cc that the unit makes a loud noise during spin cycle. When spin the basket by hand I can hear grinding noise coming from bearing. Check rotor and stator for anything that could be causing this noise everything look good. Try to removed basket it only goes about 1/2 inch up. Will need a second tech hand for this job. Ordering parts.; ordrng 1 W10435302 (Bearing)
Near Roaming Shores, OH 44085
Brian M
Job Details: 02/04/2021
WASHER AMANA NTW4516FW3 Cc oil all over floor Found gearcase to be seeping oil out all over floor Replaced gearcase OP Test Ok
Near Willoughby, OH 44094
Dan H
Job Details: 02/04/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer complaint that unit is not making ice or dispensing water, water dispensed , found ice fill cup frozen solid, unit needs new valve; ordrng 1 W11043013 (Valve)"
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/04/2021
WASHER MAYTAG MVWC465HW2 I just leveled the machine a little more unit tested good I also explained them to load in piles not to wrap around the agitator this will greatly reduce the vibration of the machine in the tested good
Near Warrensville Heights, OH 44128
Brian M
Job Details: 02/04/2021
WASHER MAYTAG MVWX655DW2 Cc of not right temps Ran valve check and normal temps are coming in Advised on temp settings on how it will mix water to try and regulate that setting OP Test Ok
Near Beachwood, OH 44122
Jason N
Job Details: 02/04/2021
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Cc unit no cooling.Checked for frost pattern on evaporator. Ice ball on cap tube, no frost pattern. Amp draw .4a. Unit has refrigerant leak, will need evaporator and sealed system repair/recharge. Estimate only at this time. Customer paid for both jobs on this job pvr. ; ordrng 1 W10836706 (Evaporator) and 1 Wpw10143759 (Uv drier)"
Near Brecksville, OH 44141
David R
Job Details: 02/04/2021
DISHWASHER KITCHENAID KDTM404KPS0 Replaced parts. Tested. Good. No leaking. Op test ok
Near Brecksville, OH 44141
David R
Job Details: 02/04/2021
WASHER MAYTAG MVW7232HW0 "Replaced valve, tested. Good. No leaks. Op test ok"
Near Seven Hills, OH 44131
Gabriel P
Job Details: 02/04/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Adjust the legs door opening ok but doors not aligning on top call tech line to verify if is normal waiting on call for 20 minutes till some one answereD. Opt test ok.
Near Burton, OH 44021
Jeff M
Job Details: 02/04/2021
REFRIGERATOR AMANA ASD2522WRB01 Installed the new part op tested good.
Near Kent, OH 44240
Brian M
Job Details: 02/04/2021
RANGE WHIRLPOOL WEEA25H0HN1 Installed UI OP Test Ok
Near Newbury Township, OH 44065
Jeff M
Job Details: 02/04/2021
DISHWASHER KITCHENAID KDTE334GBS0 Installed the new part op tested good.
Near Beachwood, OH 44122
Jason N
Job Details: 02/04/2021
WASHER WHIRLPOOL WTW5500XW3 "Cc customer needs lid latch install. Installed lid latch, op test no good. Unit lid lock blinking. Checked codes, found code f7e1 for basket speed fault. Unit needs actuator(speed sensor). Replaced actuator using truck stock. Reran auto test, all functions passed. Op test good. ; used 1 Wpw10006355 (Actuator) from stock"
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 02/04/2021
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Found freezer door wires broken it will need new door
Near Solon, OH 44139
Jason N
Job Details: 02/04/2021
WASHER MAYTAG MVWB880BW0 "Installed tub ring. Ran auto test, checked for water under unit. No water. Op test good."
Near Chardon, OH 44024
Jeff M
Job Details: 02/04/2021
WASHER MAYTAG MHW5630HW0 Installed the new part op tested good.
Near Ravenna, OH 44266
Brian M
Job Details: 02/04/2021
REFRIGERATOR KITCHENAID KFCS22EVMS00 Installed switch ; used 1 SHIPPING (shipping and handling) from stock
Near Avon, OH 44011
Marie V
Job Details: 02/04/2021
DISHWASHER WHIRLPOOL WDT720PADM2 Replaced UI. Ran unit. Op test okNo core for return
Near Wickliffe, OH 44092
Dan H
Job Details: 02/04/2021
WASHER WHIRLPOOL WTW5105HW0 "Customer complaint of loud noise, customer started normal wash cycle, unit filled and began washing, canceled, ran heavy agitate and high speed spin on manual test cycle, no unusual noises heard, unable to duplicate the problem, unit is operating as designed"
Near Avon Lake, OH 44012
Corina B
Job Details: 02/04/2021
WASHER MAYTAG MVWB835DW4 Replaced the ui and control. Brought core back for return. Ran a calibration. Started a cycle with clothes. Optest ok.
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 02/04/2021
DISHWASHER AMANA ADB1400AGS3 I uninstalled the unit check the outlet behind the dishwasher there is no power customer needs an electrician
Near Garfield Heights, OH 44125
Dan H
Job Details: 02/04/2021
WASHER WHIRLPOOL LSQ9549LW0 "Customer complaint that unit is not draining all the water out, unit drains, found sink unit drains into is clogged causing unit to syphon water back into basket, advised customer they need a plumber to correct clogged sink, unit is operating as designed"
Near Cleveland, OH 44113
Dan H
Job Details: 02/04/2021
REFRIGERATOR MAYTAG MSF25D4MDM02 "Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged in, fans are running, compressor is not, applied 120vac to compressor , compressor started, installed new start device, op test good DO NOT RESTOCK PART; used 1 8201786 (STARTER DO NOT RESTOCK) from stock"
Near Shaker Heights, OH 44122
Joe O
Job Details: 02/04/2021
REFRIGERATOR JENN-AIR JSC24C8EAM00 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.3oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 Tjaf1200 (Process) from stock"
Near Mayfield Heights, OH 44124
Dan H
Job Details: 02/04/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Wash motor started right up today, ran test cycle found 7-1(no heat) error, heater working at the end of the cycle, unit needs new control; ordrng 1 W11305297 (Cntrl)"
Near Ravenna, OH 44266
Brian M
Job Details: 02/04/2021
WASHER WHIRLPOOL WTW4955HW1 Cc of noise Could not duplicate a abnormal noise OP Test Ok
Near Brecksville, OH 44141
David R
Job Details: 02/04/2021
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA "Cc top shelf freezing items. Found damper sometimes getting stuck open and making a noise. Ordering damper assembly. ; ordrng 1 241853801 (Damper), used 1 SHIPPING (shipping and handling) from stock"
Near Ravenna, OH 44266
Brian M
Job Details: 02/04/2021
WASHER MAYTAG MVWX655DW0 Cc unit not filling Found no stored errors Ran auto test and calibration OP Test Ok Ran test cycle with load in watched until it reached wash no issue found Advised to watch
Near Broadview Heights, OH 44147
David R
Job Details: 02/04/2021
DISHWASHER KITCHENAID KDFE104DSS0 "Customer had questions about rinse aid dispenser, customer also said they only run unit about 3 times a week. Ran diagnostics, no error codes. Unit is dispensing rinse aid. Let customer know that since they dont use the unit that often they probably wont tell a change in the rinse aid level. Filled all the way up, customer to monitor. Gave estimate to customer. Do not order parts ; ordrng 1 W11032769 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"
Near Shaker Heights, OH 44120
Joe O
Job Details: 02/04/2021
REFRIGERATOR GE GBSC0HBXARWW "Cc: motor stopped running, now making abnormal noiseFound temps in ff section at 42 degrees, freezer at 20 degrees. Customer has temps set to hottest temperature. Customer stated she turned the temps down to see if compressor would start. And turning the temps down unit started cooling again. Compressor not making any abnormal noises. Could not duplicate issues. Spoke with BJ, he advised the control thermostat could be failing causing the compressor not to start. Built estimate for customer for control.Customer does not want to repair at this time; ordrng 1 WR55X10837 (board control bm 20), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44135
Gabriel P
Job Details: 02/04/2021
WASHER WHIRLPOOL L When arrive customer said it will make a clicking sound when not in use and it does it frequently but since arrive has not heard it call whirlpool tech line to make sure they have found any issue with her complaint; ordrng 1 W10484681 (Control)
Near University Heights, OH 44118
Joe O
Job Details: 02/04/2021
WASHER WHIRLPOOL MHW6630HW "Cc: sd error, not spinning out clothesCustomer stated that they have to run a drain and spin to ring out clothes and even then the units not working right. Found error code f0e2(over suds). Ran quick test cycle. Unit very well balanced. Ran quick wash to test pressure sensor. Unit filled, and is washing. Unit started to drain. Found unit has long drain. Needs drain pump; ordrng 1 W11458345 (Drain pump)"
Near Rocky River, OH 44116
Gabriel P
Job Details: 02/04/2021
COOKTOP GAS KITCHENAID KGCT305EBL0 Diagnosed unit for ticking issue customer will need spark harness replaced. Customer decided not to fix unit will buy a new appliance. AT
Near Rocky River, OH 44116
Gabriel P
Job Details: 02/04/2021
DISHWASHER GE GDT580SSF6SS "Found valve getting 8.8 call senior tech chad he said that valve get 12vdc he had me ohm out the valve read ok also we ohm out the flood switch and it was open so explain customer he will continue with repair he owes labor ; ordrng 1 Wd21x10519 (Flood switch), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44119
Corina B
Job Details: 02/04/2021
DISHWASHER KITCHENAID KDFE104HPS1 CC that the unit is dead. Checked terminal block 0 volts. Found a loose connection. Started a cycle. Optest ok.
Near Strongsville, OH 44136
David R
Job Details: 02/04/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Cc of no ice, found Icemaker stuck in mid cycle, not advancing. Tried to replaced from t/s. Icemaker is broken, ordering an Icemaker. ; ordrng 1 WPW10300024 (Icemaker), used 1 WPW10300024 (ICE MAKER) from stock"
Near Mentor, OH 44060
Jeff M
Job Details: 02/04/2021
REFRIGERATOR WHIRLPOOL WRT314TFDW The unit was plugged in the freezers at 10° the fridge is at 40 and its set to a warmer temperature its not even at the recommended setting. The unit is working just fine
Near Chesterland, OH 44026
Jason N
Job Details: 02/04/2021
RANGE GAS KITCHENAID KDRS505XSS01 "Installed burner valve. Checked for leaks, no leaks. Ran burner op test. All burners functioning properly. Op test good."
Near Ravenna, OH 44266
Brian M
Job Details: 02/04/2021
WASHER ROPER RTW4516FW2 Installed gearcase and valve Found splutch kit to be damaged Needs splutch kit ; ordrng 1 W10721967 (drive pulley)
Near Elyria, OH 44035
Marie V
Job Details: 02/04/2021
WASHER MAYTAG MVWC565FW2 Cc that the unit does not spin the clothes out. Ran diag found error code of F8E1 long fill no fill. Found drain hose shoved in to the drain in the floor. Explain cust that water is draining out at the same time that is filling. Drain hose need to be 39 from the bottom of the unit to work properly. Also water is good. Ran calibration. Op test ok
Near Bentleyville, OH 44022
Brian M
Job Details: 02/04/2021
RANGE WHIRLPOOL WFE320M0ES2 Found hinges damaged glass is fine Needs hinges ; ordrng 1 WPW10299226 (hinge-door) and 1 WPW10299227 (hinge-door)
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/04/2021
REFRIGERATOR GE GSS20GEWPCC "Fan we order did not came with light harness but we try take the wire from old motor fan put it on new connector for the time been I clear drain hose from debri also was able to place wire on connector ,opt test ok"
Near Kirtland, OH 44094
Jason N
Job Details: 02/04/2021
DISHWASHER WHIRLPOOL KDFE104HPS0 "Installed hinges. Ran wash test for 30 minutes with unit uninstalled from cabinet. No leaks or door issues. Reinstalled unit into cabinet space, ran additional 10 min wash cycle. No leaks or door issues. Op test good."
Near Lakewood, OH 44107
Gabriel P
Job Details: 02/04/2021
REFRIGERATOR KITCHENAID KRFF507HPS00 "Found fan motor evaporator not running when mess with connection it starte but not strongthen it stop and never started checked voltage o fan no voltage senior tech bj ask to replace control and fan ,office pls add to cancellation list and schedule first thing in the morning first stop pls ; ordrng 1 W11224591 (Motor fan) and 1 W11224256 (Control), used 1 SHIPPING (shipping and handling) from stock"
Near Painesville, OH 44077
Brian M
Job Details: 02/04/2021
RANGE KITCHENAID KFGD500ESS00 "Cc unit not baking in lower oven Ran test bake found igniter to be open Needs igniter ; ordrng 1 WPW10324738 (igntr-oven), used 1 SHIPPING (shipping and handling) from stock"
Near Mentor, OH 44060
Joe O
Job Details: 02/04/2021
OTR MICROWAVE WHIRLPOOL WML55011HW6 "Cc: glass not sitting properly, tray popping offFound tray not seated correctly. Reseated tray. Tested. Op test ok"
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/04/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 Cc tha ran unit for half a cycle and then shut off. Check for power no power going to control check for continuity on black and white wires had 0 continuity. Did not have a good connection at the box where power comes in. Corrected issue. Ran unit op test ok
Near Willoughby Hills, OH 44094
Jason N
Job Details: 02/04/2021
COOK TOP WHIRLPOOL W3CG3014XB02 "Cc plate under knobs came loose after installRan entitlement on m/s for purchase dateFound control panel plate lifted up on one corner, not enough adhesive in that area. Ordering new control plate. ; ordrng 1 WP8286502 (Panel)"
Near Mentor, OH 44060
Jason N
Job Details: 02/04/2021
DISHWASHER KITCHENAID KDTM404KPS0 "Cc unit lights flashing, unable to reset. Customer states first time this has happened, tried to power off unit several times but will not reset, lights still flashing. Ran diagnostics, found code f8e4 for overfill/float open. Checked leak tray under unit. Found some water in tray, float switch raised up. Cleared water from leak tray. Checked water connections. Checked good. Ran wash test for 20 min. No leaks from unit at this time. Unable to duplicate a leak on unit. Advised customer about loading of racks and detergent usage."
Near Perry, OH 44081
Jeff M
Job Details: 02/04/2021
WASHER GE GUD27GSSM2WW There is no suspension when I push down on the tub its already bottomed out needs a new set of suspension rods; ordrng 1 Ship (Shipping) and 2 WH16X27179 (Suspension)s and 2 WH16X27180 (Suspension)s
Near Euclid, OH 44123
Joe O
Job Details: 02/04/2021
WASHER WHIRLPOOL WTW4855HW1 "Cc: knocking noise, off balanceFound no stored error codes. Found unit was not leveled. Leveled unit. Found suspension is good. Ran auto test, found belt is stretched. Motor is making noise, found motor failing. Ran drain and spin. Unit is very well balanced. Needs motor and beltMotor and belt show out of stock. Office to reschedule; ordrng 1 W11239857 (belt) and 1 W10832724 (drive motor)"
Near Columbia Station, OH 44028
David R
Job Details: 02/04/2021
DISHWASHER WHIRLPOOL GU1200XTLS1 "Leaking from vent assembly. Ordering assembly, gasket, vent deflector; ordrng 1 WP8558991 (Deflector) and 1 WP8269259 (Gasket) and 1 WP8545533 (Vent assy)"
Near Geneva, OH 44041
Jeff M
Job Details: 02/04/2021
WASHER WHIRLPOOL WTW8500DC0 The unit has a communications error code estimate only needs a new UI and main control ; ordrng 1 W10812418 (Control) and 1 Ship (Ship) and 1 W10838672 (Ui)
Near Euclid, OH 44143
Dan H
Job Details: 02/04/2021
WASHER KENMORE 110.2600201 "Customer complaint that unit is not spinning, ran diagnostics found f7e1(basket speed sensor fault ) and f7e6(motor fault) error codes, unit passed tachometer test, ran manual test cycle, motor is making a grinding noise, unit needs new motor, customer does not want repair at this time ; ordrng 1 W10836348 (Motor), used 1 SHIPPING (shipping and handling) from stock"
Near North Ridgeville, OH 44039
David R
Job Details: 02/03/2021
WASHER AMANA NTW4516FW3 "Replaced parts. Found old gearcase was dripping fluid. Tested is diagnostics, good. Op test ok"
Near Madison, OH 44057
Jason N
Job Details: 02/03/2021
WASHER WHIRLPOOL WTW6120HW0 "Cc unit detergent dispenser not working Customer states detergent level never seems to change. Ran diagnostics, no codes, Ran auto test, all functions passed. Ensured load and go dispenser turned on, checked concentration level. Set to 6x, changed to 2x. Ran wash test, detergent visible in wash. Unit is working as designed. Advised customer is over sudsing occurs to reduce concentration level. Op test good."
Near Chagrin Falls, OH 44023
Jason N
Job Details: 02/03/2021
MICROWAVE KITCHENAID KOCE500ESS09 Cc unit microwave light does not workConfirmed microwave light does not turn on. Ordering lamp components. ; ordrng 1 WPW10490593 (Lamp holder) and 1 W10886919 (Lamp) and 1 W11238401 (Transformer)
Near Ravenna, OH 44266
Brian M
Job Details: 02/03/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Installed dispenser Ran test found unit to be leaking from water valve hose gasket is damaged and a hairline crack in valve Needs gaskets and valve ; ordrng 1 W11175771 (valve-inlt) and 2 285448A (washer)s
Near Aurora, OH 44202
Brian M
Job Details: 02/03/2021
WASHER WHIRLPOOL WTW5000DW3 "Cc of water leaking , customer stated she felt the hoses coming from shut off and drain hose at wall and they seemed wet and water was in the middle between washer and dryer Took drain house out of wall and adjusted it so it sits more inside Ran a complete basket fill up and let it sit, no leaks, ran drain no leaks OP Test Ok"
Near Streetsboro, OH 44241
Brian M
Job Details: 02/03/2021
DRYER WHIRLPOOL WED7120HW Complaint no heat Found motor windings open Needs Motor ; ordrng 1 279787 (motor) and 1 WP697772 (blower wheel)
Near Willoughby, OH 44094
Jason N
Job Details: 02/03/2021
REFRIGERATOR KITCHENAID KRMF706ESS00 "Cc unit not operatingCustomer stated unit will stop working, no lights, dispense doesnt work. She doesnt know if anything else is working. She was told to turn breaker off for 5 min to reset unit. Shes had to do this for 3 consecutive weeks. She wants to know whats wrong with unit. Unit is functioning normally at this time, has been ok since last reset a week ago. Ran several function tests, checked panty board and pantry harness. Could not duplicate a non operational issue at this time. ; ordrng 1 WPW10624574 (Power supply board)"
Near Kent, OH 44240
Brian M
Job Details: 02/03/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Cc not draining Found drain pump to have broken pieces Replaced OP Test Ok
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/03/2021
DRYER WHIRLPOOL WED4815EW The complaint write up is the machine is not functioning. I took the back of the machine apart tested all the fuses and heating element unit should test good again this facility does not have a 240 outlet hook up for direct testing
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/03/2021
WASHER WHIRLPOOL WTW4816FW2 The lock failed. Installed the new part op tested good. ; used 1 W11307244 (Lock) from stock
Near North Ridgeville, OH 44039
David R
Job Details: 02/03/2021
WALL OVEN KITCHENAID KOCE500ESS09 "Replaced all parts. Also adjusted door a little. Tested, microwave door is staying closed properly. Opened and closed oven door at same time, microwave door is staying shut and running properly. Advised customer to make sure to firmly close microwave door so that the switches come into contact like they should. Light is good. Op test ok, documented, also advised customer properly firmly shut microwave door, no other suggestions. Op test ok."
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/03/2021
DRYER WHIRLPOOL WED4815EW The complaint write up is the machine is not functioning. I took the back of the machine apart tested all the fuses and heating element unit should test good again this facility does not have a 240 outlet hook up for direct testing
Near Euclid, OH 44119
Dan H
Job Details: 02/03/2021
WASHER AMANA NTW4516FW3 "Customer complaint that unit keeps on filling but wont wash, ran diagnostics found f8e1(long/no fill) error code, found cold water supply turned off, started normal wash cycle, unit filled and began washing, unit is operating as designed"
Near Painesville, OH 44077
Jason N
Job Details: 02/03/2021
DRYER KENMORE 110.7083299 "Cc unit does not tumbleFound unit will heat and run, but drum does not turn. Found drive belt broke. Replaced drive belt using surplus truck stock belt(did not charge customer for a belt, he was already hesitant to fix unit). Pulley and roller checked good. Ran dryer op test."
Near Cleveland Heights, OH 44118
Corina B
Job Details: 02/03/2021
RANGE WHIRLPOOL WFE714HLAS0 Door is bent. Missing some screws. Ordered parts. ; ordrng 1 WPW10289144 (Outer door) and 1 WPW10297318 (Liner) and 1 W10335333 (Trim) and 2 WP3196175 (Screw)s and 2 WPW10031790 (Screw)s and 2 WPW10254688 (Spacer)s
Near Euclid, OH 44117
Dan H
Job Details: 02/03/2021
DISHWASHER MAYTAG MDB9979SKZ "Part ordered is only plastic, ordering user interface ; ordrng 1 W11414079 (Ui)"
Near Cleveland, OH 44144
Jason N
Job Details: 02/03/2021
DRYER WHIRLPOOL n/a Cc unit not heating or running Confirmed unit will not turn on to start a cycle. Checked all thermals. Found thermal fuse open. Replaced thermal fuse using truck stock. Ran dryer op test. Good heat and airflow through vent outlet. Op test good.; used 1 WP3392519 (THERMAL FUSE) from stock
Near Amherst, OH 44001
Gabriel P
Job Details: 02/03/2021
DISHWASHER KITCHENAID KDPM604KPS When replacing pump notice it was damage will need to re order ; ordrng 1 W11412291 (Drain pump)
Near Parma, OH 44134
Jason N
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL ED2KVEXVB01 Installed drain pan. Advised customer to monitor for any leaks.
Near Andover, OH 44003
Jeff M
Job Details: 02/03/2021
WASHER MAYTAG MVWC465HW2 I found a bunch of fiber in the cold water valve Im not sure what it is or what it was I did clean it in the cold water valve is flowing much better op tested good
Near Brecksville, OH 44141
David R
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Retested temps, FZ is holding at -5 and FF at 47. Frost pattern on FZ evap. Took off FF evap cover, went through Test 4. When step 4 came, could here refrigerant traveling through evap, frost pattern starting to form. Thermistor on FF evap is broken apart. Could be sending bad signal back to the control. Replace thermistor with harness from t/s. Reset temps to 37* and 0*. Give 24 hours for unit to return to normal temps. Customer to monitor. Op test ok. ; used 1 W11033168 (FRESH FOOD EVAP HARNESS) from stock"