We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Parma, OH 44134
David R
Job Details: 07/08/2022
"Put valve on to test pressure. Tested at 140 and slowly dropping after a couple of mins. No leaks on lines, inside leak. Found damage to back of fridge, documented with whirlpool. Whirlpool putting in review for exchange of unit and will contact customer. ; used 2 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model GST9679PW2
Near Aurora, OH 44202
Brian M
Job Details: 07/08/2022
"Cc unit not spinning Found transmission free spinning Needs transmission replaced ; ordrng 1 W10820043 (brake & drive tube) and 1 285785 (clutch) and 1 3360629 (gear case), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44128
Corina B
Job Details: 07/08/2022
Replaced the thermal fuse. Does have the correct cover outside. Has good air flow outside. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WFW8400TW02
Near Cleveland Heights, OH 44106
Corina B
Job Details: 07/08/2022
"CC that there is a fault code f1 and leaks from the bellow. Confirmed ran diag f1 Pump Driver/Main Relays/EEPROM Error. Checked the outlet good. Properly polaroid. Checked the wires, not broken. Unplugged washer waited 15 seconds error code comes back. Checked bellow hard and dry. Will need a bellow, main control and filter. ; ordrng 1 WPW10367632 (Filter) and 1 WPW10525357 (Control) and 1 WPW10111435 (Bellow), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Cleveland, OH 44105
Manny
Job Details: 07/08/2022
"Cc that unit stopped cooling again, found evap cover in frost, steamed evap (25mins) found evap thermistor out of range, replaced thermistor and harness, opt test ok, advise customer to allow 24 hrs for unit to reach set temps."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHV00
Near Lakewood, OH 44107
Angel
Job Details: 07/08/2022
Replaced control and ui set temperature correctly asked customer to give it some time to cool properly. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Broadview Heights, OH 44147
David R
Job Details: 07/08/2022
Cc unit not leveled. Found that floor has a 2 inch dip that the unit drops down into. Leveled feet as best as possible and showed customer. Let her know if wanted she can get some wood to put in back to raise the range up for floor to be leveled. Unit is good. Op Test Ok.
We serviced a
KENMORE REFRIGERATOR
Model 106.6886289
Near Broadview Heights, OH 44147
David R
Job Details: 07/08/2022
"Manufactured 1998. Cc unit not cooling properly. No frost pattern. Loud evap fan as well. Sealed system job. Evap 2195391 discontinued, Evap fan 2200546 discontinued, Compressor W10309988 Would suggest replaced evap and compressor but evap is discontinued and so is evap fan. Customer to pay SVC only."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Brecksville, OH 44141
David R
Job Details: 07/08/2022
Replaced icemaker. Ran test 57 and fill test for water. Good. Give time for unit to make and stop dropping ice. 24 hours for full bin. Op Test Ok
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Parma, OH 44129
Angel
Job Details: 07/08/2022
"Cc that unit will get stuck on wash cycle and it was working fine in quick wash till it started doing the same thing. Found that drain hose was to low and it was siphoning water little by little causing unit to add more water. But i ran diagnostics and also found unit has an F6E1 error code ui loosing communication with control. Ordering control, ui, and ui harness. Office to reschedule control out of stock.; ordrng 1 W11556725 (Control) and 1 W11481116 (Ui) and 1 W11414312 (Harness) and 1 WPW10280024 (Retainer)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Strongsville, OH 44136
David R
Job Details: 07/08/2022
Replaced main control and UI. Ram test 51/52. Good. All components working. Op Test Ok test ok.
We serviced a
GE OTR MICROWAVE
Model JVM313160DF4BB
Near Parma, OH 44130
Gabriel P
Job Details: 07/08/2022
"Replace all switches and door,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Painesville, OH 44077
Jason N
Job Details: 07/08/2022
"Installed valve, and fabric softener parts. Ran auto test cycle, checked for leaks. None found. Op test good."
We serviced a
KITCHENAID RANGE
Model KSGB900ESS1
Near Chagrin Falls, OH 44022
Joe O
Job Details: 07/08/2022
Installed dsi board. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Willowick, OH 44095
Jason N
Job Details: 07/08/2022
"Cc unit needs updated heater element installed Installed updated heater element using customer supplied pre Id part per WP service pointer. Ran auto test, checked for leaks. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model PTB2154FRW
Near Parma, OH 44129
Gabriel P
Job Details: 07/08/2022
"Possible issue could be door not close all the way or seal not sealing properly or it could be that staying in to long on defrost mode bruce ordering defrost,opt test ok ; ordrng 1 WP61005254 (Thermostat defrost)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near Solon, OH 44139
Joe O
Job Details: 07/08/2022
Installed modules. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Willowick, OH 44095
Joe O
Job Details: 07/08/2022
Installed cooktop
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS02
Near Kirtland, OH 44094
Jason N
Job Details: 07/08/2022
Cc unit lights not workingReplaced LED modules per WP pointer. Illumination restored to entire unit. Op test good.
We serviced a
WHIRLPOOL DRYER
Model WGD7120HW
Near Mentor, OH 44060
Joe O
Job Details: 07/08/2022
Incorrect information sent. Model and serial do not match machine. Advised customer we need a correct dispatch.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Mentor, OH 44060
Joe O
Job Details: 07/08/2022
Cc: not making iceFound no ice maker in unit to test ice. Ice maker was an optional parts for unit. Needs ice makerIce maker out of stock. Office to reschedule ; ordrng 1 W11517113 (Ice maker kit)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 07/08/2022
"Replace heater,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS
Near Pepper Pike, OH 44124
Jason N
Job Details: 07/08/2022
Cc unit filter light will not turn offReset water filter by holding Filter button for 3 seconds. Filter reset to 99% and light went off. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW6400SW3
Near Pepper Pike, OH 44124
Jason N
Job Details: 07/08/2022
"Installed bearing kit and drive parts. Ran manual spin test, no abnormal sounds heard. Ran auto test. All functions passed. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Pepper Pike, OH 44124
Jason N
Job Details: 07/08/2022
"Cc unit making a grinding noiseCustomer stated unit will occasionally make a grind noise sometimes during the cycle, doesnt happen all the time. Ran diagnostics, no fault codes stored. Ran auto test cycle x2. Started normal cycle. Did not hear any abnormal sounds. Could not duplicate an abnormal noise at this time. Unit is working as designed."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV07
Near Avon, OH 44011
Gabriel P
Job Details: 07/08/2022
Replace mag and capacitor and diode then ran a cup of water and it heat also check amps and it was showing 13.12 amps while heating call whirlpool tech line for information and they said is normal working as design; ordrng 1 W11179903 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Elyria, OH 44035
Gabriel P
Job Details: 07/08/2022
Cc that unit was still having the same issue it cooled for about 3 days and than stopped. We verified pressures and it was indicating that unit leaked out the refrigerant hooked up the nitrogen and pressurized it to 140psi and used soap suds to locate the leak until we found that it was leaking inside the cabinet through the capillary line on the evaporator section. Took pictures of the bubbles called tech line spoke with Robert sent him the picture and stated unit is not repairable will be going under review and they will get in contact with the customer for any further steps. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Moreland Hills, OH 44022
Jason N
Job Details: 07/08/2022
"Cc unit vibrates/walksChecked level of unit. Adjusted leveling feet. Unit is sitting on slightly sloped floor towards floor drain. Ran operational test, all functions passed. No abnormal vibration. Unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Sheffield, OH 44054
Marie V
Job Details: 07/08/2022
"Cc that the unit is taking too long to make ice. Took temp. 3* in freezer 39* fresh food and 14* on ice maker box fan. Fan is running properly. Unit started a defrost, entered diag, full frost pattern on unit. Rebooted unit and set freezer temp to -3. Called for help. E5 error code on unit shows its a bad thermistor. Will replace ice maker. Office will contact once they have eta on the part. ; ordrng 1 W11294907 (Ice maker)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS8
Near Avon Lake, OH 44012
Marie V
Job Details: 07/08/2022
"Cc that the unit does not operates. Confirmed. Verify power at control board, 120V. Verify voltage going to UI 5VDC. Unit will need new UI. ; ordrng 1 WPW10500175 (Ui), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model Fghc2331pfca
Near Avon Lake, OH 44012
Marie V
Job Details: 07/08/2022
Replaced water valve. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ2
Near Painesville, OH 44077
Joe O
Job Details: 07/08/2022
Cc: burners shutting off when on lowTested. Adjusted burners. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV
Near Brook Park, OH 44142
Marie V
Job Details: 07/08/2022
Cc that the unit is not leveled. Confirmed. Corrected issue. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Perry, OH 44081
Joe O
Job Details: 07/08/2022
Cc: not making iceFound ice maker error code e5(ice maker thermistor is bad). Needs ice makerSpecial order. Office to reschedule; ordrng 1 W11483245 (Ice maker)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Parma, OH 44129
Marie V
Job Details: 07/08/2022
Replaced heater, tested unit. No leaks. Op test ok"
We serviced a
GE REFRIGERATOR
Model PFSS6PKXASS
Near Madison, OH 44057
Joe O
Job Details: 07/08/2022
"Cc: not cooling freezer section, moisture build up under crisperFound ff evap frosted over. Found unit has good frost pattern. Found freezer thermistor is reading in range. Control not reading thermistor correctly. Needs freezer thermistor and control. Customer does not want to repair at this time ; ordrng 1 WR23X10580 (temp sensor) and 1 WR55X10856 (main circuit board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Strongsville, OH 44149
Marie V
Job Details: 07/08/2022
"Cc that the unit never made ice. Took temps freezer at 1* fresh food 36* and 7* in ice maker box. Ran diag e5 timed ice maker. Ice box fan does not runs properly, also water line was frozen. Defrosted line and cycled ice maker it filled up with water. Ordering boards. Office will contact once they have eta on the part; ordrng 1 W10843055 (Control) and 1 W11603850 (Ui) and 1 WPW10503833 (Pantry ui)"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRW08
Near Madison, OH 44057
Joe O
Job Details: 07/08/2022
Cc: not making iceReplaced ice maker. Cycled. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5YHAXNL03
Near LaGrange, OH 44050
David R
Job Details: 07/08/2022
"Icemaker is damaged. Took pics. Customer doesnt want to replace cover; saved tckt"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ00
Near Parma, OH 44134
Manny
Job Details: 07/08/2022
"Cc unit bulb Keeps going out, checked holder and its good check voltage and voltage is fluctuating at the socket going from 119Vac all the way to 126Vac, removed control and took voltage on control and same keeps fluctuating, unit will need main control.; ordrng 1 W11552021 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Austinburg, OH 44010
Brian M
Job Details: 07/08/2022
Installed recommended parts Ran nitro test no flow through suction line Applied heat and got flow but stopped as soon as I removed heat Could not get restriction to move, not repairable
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Ashtabula, OH 44004
Joe O
Job Details: 07/08/2022
Cc: not heating properly(long bake times)Ran test bake. Found average temp is 10 degrees cooler then set temp. Advised customer on how to offset temps. Advised whirlpool states 16 degrees off is normal. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT21HS8KS4
Near Lakewood, OH 44107
Corina B
Job Details: 07/08/2022
CC that there was a puddle of water on the ff section. Confirmed. Steamed out the ice from the valve dripping. Opt test ok
We serviced a
WHIRLPOOL DRYER
Model WGD4800XQ0
Near Cleveland, OH 44106
Corina B
Job Details: 07/08/2022
"CC that the unit is not heating. Confirmed. Found the igniter is turning on. Will need gas coils. Replaced the gas coils from t/s. Checked outside vent, clear. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Cust will call in to make payment. Opt test ok. ; ordrng 1 279834 (Gas coils)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Jason N
Job Details: 07/07/2022
"Cc unit filling up and not washing. Customer stated unit was filling up with water, much more then usual, so she unplugged it. Plugged unit back in, unit in wash cycle. Canceled cycle. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Started normal cycle with clothing load, unit sensed and added water to appropriate level and advanced to wash. Could not find any issues with unit at this time."
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Cleveland, OH 44130
Gabriel P
Job Details: 07/07/2022
"Replace regulator,still having issue call tech explain everything the other company replace and what I have found notice wants I replace regulator the harness is saying is open I believe is a bad harness whirlpool tech agrees with me customer does want to wait any longer ordrng 1 W10908902 (Harness)"
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW3
Near Middlefield, OH 44062
Brian M
Job Details: 07/07/2022
Cc unit not drying properly Found customer using eco boost settings Advised on settings
We serviced a
WHIRLPOOL RANGE
Model 45510171
Near Madison, OH 44057
Joe O
Job Details: 07/07/2022
"Cc: oven staying on after unit is shut offUnit has no model serial tag(can see residue where tag was). Customer stated has to unplug unit to shut off oven. Ran test bake. Canceled, ui shows unit off. monitored element temps. Temps dropping. Built estimate for control(based off information in our system). Advised customer because we do not have a model and serial tag the parts could potentially be incorrect. Greg did not answer for estimate. Advised tenant if issue continues it will need control.; ordrng 1 W10894095 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG STACK W/D
Model MHW5630HW2
Near Berea, OH 44017
Marie V
Job Details: 07/07/2022
"Cc that the unit is not completing cycle and at the end sometimes shows end sometimes it has. 00 on the display and does nothing, will not unlock door. Ran diag no error codes, ran step 12 auto test, unit worked all the way until the end it added water and shut off. Ran drain and spin when unit finished and tried to run another cycle it was showing 5min for all cycles . Had to reboot unit , also quick wash had spin turned off, showed cust. Ordering control and Ui. Will need 2 techs since unit is stacked. Office will contact once they have eta on the part. ; ordrng 1 W11322901 (Control) and 1 W11316623 (Ui)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Lorain, OH 44052
Angel
Job Details: 07/07/2022
"Cc that unit not functioning. Confirmed looked underneath and found pulley nut backed out and belt came off. So i replaced cam, shifter and belt ran a calibration. Opt test ok.; used 1 W11239857 (BELT), 1 W10913953 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM1
Near Ravenna, OH 44266
Brian M
Job Details: 07/07/2022
"Cc unit not washing Found wheel broken and stuck under float Removed wheel unit started unit does run but motor seems loud Recommend sump replacement and lower rack wheels need replacement ; ordrng 1 WPW10591570 (pump&motor) and 4 W10195416 (wheel)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Painesville, OH 44077
Jason N
Job Details: 07/07/2022
Installed auger/ice container parts. Ran ice dispense test. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Fairview Park, OH 44126
Gabriel P
Job Details: 07/07/2022
"Steam ice replace evaporator cover and control kit,opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF8
Near Solon, OH 44139
Manny
Job Details: 07/07/2022
"Cc unit freezing in the Ff stated that lowes sent a tech and he said it was a seal issue inside, found fz door not sealing all the way and the left Ff door doesnt seal either, unit will need fz seal, Ff left seal and air duct seal, customer stated that to of the crisper drawer wheels broke off, she stated shes has an extended warranty and she needs an estimate to submit to them, provided customer with estimate for the repair and collected for service, ordrng 1 5304501270 (gasket) and 1 241778307 (gasket-refr door) and 1 5304508008 (gasket seal) and 2 5304508761 (Shelves)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ5
Near Mentor, OH 44060
Corina B
Job Details: 07/07/2022
"Replaced the magnetron. Opt ng. Test magnetron less then 1 ohm. Diode has deflection 1 way. Transformer 2 ohms. Will need a diode, transformer and capacitor. ; ordrng 1 W11256462 (Diode) and 1 W10850446 (Capacitor) and 1 W11371266 (Transformer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Mentor, OH 44060
Corina B
Job Details: 07/07/2022
"CC that the drawer is hard to pull out and the vegetables go bad. Confirmed. The middle drawer is hard to pull out, used Vaseline on the slides. Uni is in a defrost when arriving. Temp ff 53 Fz 3 control is at the coldest for the ff and 3 for the Fz. Lowered the freezer to 2 and th ff to 3. Advised cust to monitor to temp. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Strongsville, OH 44149
David R
Job Details: 07/07/2022
Replaced heater. Ran diagnostics. Good. Showed customer how to clean filter. Good. Op Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cleveland, OH 44135
David R
Job Details: 07/07/2022
"Cc unit will run about 5 mins then cut breaker, this has been happening past 1 month and a half. Found open thermal cutoff, replace from t/s. Still breaker cutting off. Replaced heater and fuse as well. Found wire connected to breaker box on dryer circuit is burnt. Took pics and showed customer. Will need electrician. Unit is good ; used 1 279838 (ELEMENT), 1 WP3392519 (THERMAL FUSE), and 1 279769 (THERMAL CUTOF) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland, OH 44111
Gabriel P
Job Details: 07/07/2022
Is filling and draining but is not agitating found error code with tachometer ordering capacitor and Motor ; ordrng 1 W11026785 (Motor) and 1 W11395618 (Capacitor) and 1 W11590868 (Harness)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Painesville, OH 44077
Jason N
Job Details: 07/07/2022
"Installed inlet water valve. Ran operational test, checked for leaks. None found. Op test good."
We serviced a
JENN-AIR COOKTOP ELE
Model JED8430BDF
Near Solon, OH 44139
Manny
Job Details: 07/07/2022
"Cc knob broke, unit needs new knob, ordering and customer will install the knob.; ordrng 1 WP74010839 (knob brus), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Lorain, OH 44053
Angel
Job Details: 07/07/2022
"Cc that unit stopped functioning again. Verified and found thermal fuse open. Checked Heating element and it was reading good and it was not grounded but i still replaced also replaced thermostat, cut off and thermal fuse tested unit to make sure it was cutting on and off when its supposed to and it was. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Lorain, OH 44053
Angel
Job Details: 07/07/2022
Cc that keg came off from rear right hand side corner. Customer had the leg so I reinstalled it and inserted legs more because they were out to much causing them to fall of if you try to pull or push unit. Leveled unit out. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Willoughby Hills, OH 44092
Joe O
Job Details: 07/07/2022
"Arrived, found evaporator is incorrect part. No part number on box. Evaporator will not fit in freezer. Re ordering evaporator. Evaporator out of stockOffice to reschedule ; ordrng 1 WP2188823 (evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Parma, OH 44130
Marie V
Job Details: 07/07/2022
"Cc that the filter is stuck, confirmed. Found small piece on filter housing that popped out. Corrected issue. Also leveled unit for cust. Op test ok"
We serviced a
KENMORE RANGE
Model 790.9505331
Near Mentor, OH 44060
Corina B
Job Details: 07/07/2022
"CC that the unit does not go pass 200*. Checked the bake element grounded to ground. Will need a new bake element. ; ordrng 1 316563600 (Bake element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Euclid, OH 44123
Corina B
Job Details: 07/07/2022
"CC that the unit is not cooling and the ice maker is not working. Confirmed. Fz -2 ff 60* found the freezer door missing a screw causing warm air to go into the freezer. Found the fan covered in ice. Good frost pattern on evaporator. Steamed out the evap. Ran diag for the defrost heater and the fan both turn on. Re attached the door. Cycled the ice maker, cycled. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44102
Gabriel P
Job Details: 07/07/2022
Call whirlpool tech line damage to fridge was not repairable send pictures to whirlpool customer has to call customer service and give file opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Cleveland, OH 44135
David R
Job Details: 07/07/2022
"Cc questions about unit and sounds. Went through fans, comp, defrost noises. All checks normal and normal operation. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Streetsboro, OH 44241
Brian M
Job Details: 07/07/2022
Installed heater OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Aurora, OH 44202
Brian M
Job Details: 07/07/2022
Unit is not in range and already has a correct heater installed
We serviced a
KENMORE REFRIGERATOR
Model 59679272991
Near Lyndhurst, OH 44124
Joe O
Job Details: 07/07/2022
Installed bimetal. Cleared build up. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Broadview Heights, OH 44147
Marie V
Job Details: 07/07/2022
Cc that the unit takes a long time on other cycles so she use quick cycle. Explain cust that unit on some cycle does takes over an hour. Ran diag error code F0e2 over suds. Explain cust how much detergent use. Also showed where to clean up on bellow after a cycle and to run clean washers every 30 loads. Unit is working as designed at this point. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED5600XW1
Near Parma Heights, OH 44130
Marie V
Job Details: 07/07/2022
"Cc that the unit runs but no heat. Confirmed. Verify power at heating element, 240V, found heating element open. Will need new heating element. ; ordrng 1 WP3387747 (Heating element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Middleburg Heights, OH 44130
Marie V
Job Details: 07/07/2022
"Cc that the unit does not spins the clothes out , it will drain but not spin, also it shows lid lock on you can open the door. Ran diag found error code F1E2 motor control fault. Unit will need main control. Office will contact once they have eta on the part.; ordrng 1 W11399433 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Euclid, OH 44119
Corina B
Job Details: 07/07/2022
Replaced the tub. Dishwasher is not install. Did not test. Moved the model and serial tag to the top of the dishwasher took picture.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Independence, OH 44131
David R
Job Details: 07/07/2022
"Cc leaking. Customer had unit already in cycle with towel underneath. Can see leaking on left side. Found gasket out of place, will not stay in place. Ordering new gasket and bottom door seal. ; ordrng 1 W10909089 (Bottom door seal) and 1 W11177741 (Gasket)"
We serviced a
WHIRLPOOL WASHER
Model WTW8540BW0
Near Avon, OH 44011
Angel
Job Details: 07/07/2022
"Cc that he saw black spots underneath washer and it sound loud when going into a spin. Spun the tub by hand and the bearings are bad looked underneath and found its been leaking pretty bad unit will need bearings, rotor and stator. Gave customer estimate and stated he will not fix. Charged service call.; ordrng 1 280146 (Rotor) and 1 WPW10419333 (Stator) and 1 W10435302 (Bearings kit)"
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Richmond Heights, OH 44143
Jason N
Job Details: 07/07/2022
"Cc unit not dryingFound unit not tumbling, drive belt is broken. Checked all rotational components. All checked good. Quoted customer drive belt replacement. Customer declined repair.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Solon, OH 44139
Manny
Job Details: 07/07/2022
"Cc unit is drying but check vent light keeps coming on, and lots of humidity in the laundry room when dryer is drying, verify and unit is heating properly but has no air flow, advise customer that the vent need to be cleaned, she told me to wait a few while she cleaned the vent herself, customer cleaned vent, ran normal cycle and good air flow ; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Avon Lake, OH 44012
Angel
Job Details: 07/07/2022
Replaced heater tested to make sure there were no leaks. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MRT711BZDM00
Near Bratenahl, OH 44108
Jason N
Job Details: 07/07/2022
"Installed ice maker and inlet water valve. Ran cycle test on ice maker, ice maker indexed and filled mold with water. Noticed after cycle test, water spraying from inlet valve. Found inlet valve housing cracked. Will need to reorder inlet valve. ; ordrng 1 WP2315576 (Inlet valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Aurora, OH 44202
Brian M
Job Details: 07/07/2022
Cc of a leak Found top of tub to be damaged and seal is broken needs tub Also leak caused damage to basement ; ordrng 1 W11409866 (Tub)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near University Heights, OH 44118
Gabriel P
Job Details: 07/07/2022
"Replace new drain pump and started draining,opt test ok"
We serviced a
MAYTAG DRYER
Model MGT3800XW1
Near Westlake, OH 44145
Angel
Job Details: 07/07/2022
Replaced motor tested unit. Opt test ok.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS01
Near Cleveland Heights, OH 44121
Joe O
Job Details: 07/07/2022
"Cc: lights out, ice maker not making ice, only produces crushed iceFound unit has a full bin of ice. Cycled ice maker. Ice maker cycling and filling. Found bulbs blown in freezer and ff section. Replaced bulb. Found solenoid for dispenser disconnected. Re connected solenoid. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Painesville, OH 44077
Jason N
Job Details: 07/07/2022
"Cc unit not cooling Found no frost pattern on evaporator. Checked amp draw on compressor, drawing .4a. Unit has refrigerant leak, will need sealed system repair. Customer declined repair."
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near Independence, OH 44131
David R
Job Details: 07/07/2022
"Brand new wall oven. CC unit long preheat and no cooling food correctly. Typical for bake to preheat 12-17 mins per owners manual. Ran diagnostics, no error codes. Ran individual relays to check components. Both ovens broil is coming on turning red, bake is coking on and heating. All working normal. Followed legend on Tech sheet to see what relays turn on during cycle. Put both oven on bake 350. Watched and bake is working and broil is tuning red, cycling between these two, good. Customer had some cookies to test out, put some on top and bottom. Cookies took about 20 mins 4-5 mins over time to be done. Per owners manual baking time can vary. Unit is working correctly. Op Test Ok."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Broadview Heights, OH 44147
David R
Job Details: 07/07/2022
"Cc unit not operating, just UI display all zeros. Reset unit at breaker. On display all zeros, some buttons light up but cannot change or start. Ordering UI and control if needed. ; ordrng 1 W11414079 (Ui) and 1 W11410070 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland, OH 44105
Gabriel P
Job Details: 07/07/2022
"Some thing with connections on water Line was not allowing water to go threw but correct issue,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Bay Village, OH 44140
Angel
Job Details: 07/07/2022
Cc that unit is leaking underneath. Ran unit let it fill and looked in back of unit and saw a small puddle of water unit is leaking from drain hose unit will need a drain hose could not order the original one because customer had to buy one because the original one is to short. Unit working as should customer will get a new drain hose of there choice. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model TAWB600JQ0
Near Cleveland Heights, OH 44121
Joe O
Job Details: 07/07/2022
"Cc: polarity changing when unit plugged inPlugged in outlet tester. Found no change to polarity when unit is plugged in. Tested voltage to outlet, (119v hot and neutral), (31v neutral to ground), (108 hot to ground) voltages all taken with machine unplugged. Tested voltage with machine plugged in not running, voltages stayed the same and polarity stayed the same. Started unit, voltage from hot to neutral(119v) hot to ground(89v) neutral to ground(68v). Tested unit. Unit functioning as designed. Advised customer there should be no voltage between neutral and ground. Took pics of voltages and polarity. Found floor drain plugged. Op test ok Customer needs electrician"
We serviced a
KENMORE WASHER
Model 110.2513241
Near Painesville, OH 44077
Jason N
Job Details: 07/07/2022
"Cc unit offbalance loads Checked unit suspension, springs checked good, but noticed excessive side to side movement on basket. Drive shaft is also moving up and down with agitator plate. Driveshaft is likely broken inside gearcase. Unit will need gearcase replaced. Customer declined repair at this time. Estimate only.; ordrng 1 W11454734 (Gearcase)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Broadview Heights, OH 44147
David R
Job Details: 07/07/2022
Replaced heater. Tested. Good. Op Test Ok.
We serviced a
KITCHENAID WALL OVEN
Model KODT107ESS01
Near Solon, OH 44139
Brian M
Job Details: 07/07/2022
"Cc unit locked wont open or power on Found thermal fuse open Use jumper to run test found upper fan speed to low and thermostat opened Needs fan, thermal fuse and thermostat ; ordrng 1 W11245567 (blower) and 1 WPW10545291 (fuse-thrml) and 1 WP4449751 (thrmst-fix), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Valley View, OH 44125
Gabriel P
Job Details: 07/07/2022
"Replace heater and drain pump also check hoses for any clog found none is clear ran test no leaks and it drain,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Pepper Pike, OH 44124
Manny
Job Details: 07/07/2022
"Cc unit making thumping noise when spinning, ran diagnostics no error codes found, ran test cycle and unit finished with no issues, noticed unit a little unleveled, leveled unit and re ran test cycle opt test ok advise customer that if they hear the noise again to try and record it so we can determine where is coming from. Cant duplicate noise."
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 07/07/2022
Installed lid lock OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Mayfield Heights, OH 44143
Joe O
Job Details: 07/07/2022
"Cc: humming noise, not startingFound drain pump running. Canceled cycle. Found error codes f0e5(off balance). Ran auto test and calibration. Advised customer on soap usage, and loading. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW3
Near Lakewood, OH 44107
Angel
Job Details: 07/07/2022
Cc that back was smashed. Confirmed replaced with new access cover and tested out the oven for customer. Opt test ok.