We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Euclid, OH 44117
Corina B
Job Details: 02/07/2022
CC that the unit does not work properly. Confirmed. Fae2 vent wax motor f8e5 stuck valve stuck on F8e1 inlet water no water f1e1 acu failure. Started a cycle and the water valve never turned off even when opening the door. Replaced the valve. Started a cycle. Raised the drain hose above the bottom of the sink. Opt test ok
We serviced a
JENN-AIR RANGE
Model JER8885RAS1
Near Westlake, OH 44145
Marie V
Job Details: 02/07/2022
"Replacing part, found that is the wrong part when called tech line. Cust paid difference on part it was more expensive. Cust does not owe anything. Brought part for return ; ordrng 1 W10823724 (Burner) and 1 W10823724 (Burner)"
We serviced a
MAYTAG DRYER
Model MED6230RHW
Near Chardon, OH 44024
Brian M
Job Details: 02/07/2022
Customer supplied pop took pic Cc unit not powering on Found unit not getting proper voltage Had over voltage coming out of 220 supply around 330 was showing Found l2 of power cord shorted as well Replaced ; used 1 PT500L (3 PRONG DRYER CORD) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Ashtabula, OH 44004
Joe O
Job Details: 02/03/2022
Installed wash plate. Ran auto test and calibration. Op test ok
We serviced a
CROSLEY DRYER
Model VED6505GW0
Near Ashtabula, OH 44004
Joe O
Job Details: 02/03/2022
Cc: not startingFound motor not starting just humming. Motor will start if spun. Unit receiving proper power. Needs motor and harness; ordrng 1 279827 (motor!dryer) and 1 WPW10450286 (harns-wire)
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4207JB
Near Chagrin Falls, OH 44022
Jason N
Job Details: 02/03/2022
"Cc unit light not workingCustomer stated she tried changing the light bulb, initially afterwards the light was not able to be turned off, now its not turning on at all. Checked power from control to socket, 0v. Unit needs control board for failed light control circuit. Customer not repairing at this time, estimate only. ; ordrng 1 W11391718 (Control main)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Geneva, OH 44041
Joe O
Job Details: 02/03/2022
"Cc: freezer temps warmFound temps in ff section at 33 degrees, freezer at 12 degrees. Found unit in a room with low temps. Under 55 degrees. Advised customer unit will not operate properly in colder temps. Op test ok Customer showed pop"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Mentor, OH 44060
Joe O
Job Details: 02/03/2022
Installed ice maker. Cycled. Op test ok
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Painesville, OH 44077
Corina B
Job Details: 02/03/2022
CC that there is a squealing noise. Confirmed. Replaced the dryer repair kit. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Chagrin Falls, OH 44023
Jason N
Job Details: 02/03/2022
"Cc unit needs updated heater element installed, also unit is making a grinding noise.Installed updated heater element using customer supplied part. Ran wash test, found noise is coming from the wash pump, internally. No access to pump, unit will need sump assembly replaced. Part not showing in stock from Marcone, office to contact customer with next service date .; ordrng 1 W11416362 (Sump assembly)"
We serviced a
GE REFRIGERATOR
Model GFSL6KKYBLS
Near Mentor, OH 44060
Joe O
Job Details: 02/03/2022
Installed ice maker. Cycled. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Painesville, OH 44077
Jason N
Job Details: 02/03/2022
"Cc unit code f9e1 appearsFound unit slow draining when tested. Found drain hose installed incorrectly on back of unit, rubber elbow is kinked. Corrected drain hose installation. Unit still draining slowly. Pulled drain pump, found impeller jammed with metal pieces from chopper blade. Replaced drain pump. Unit drain out good. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED5550SQ0
Near Lyndhurst, OH 44124
Joe O
Job Details: 02/03/2022
Installed element and thermal fuse. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Aurora, OH 44202
Brian M
Job Details: 02/03/2022
"Cc icemaker leaking found fill cup to be frozen over Found valve seeping Needs valve ; ordrng 1 WPW10279866 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near South Euclid, OH 44121
Joe O
Job Details: 02/03/2022
"Cc: flashing, not workingFound unit flashing f8e4(over fill/open float switch) error. Found unit slanted forward. Leveled unit. Ran test cycle. Could not duplicate issue. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Painesville, OH 44077
Jason N
Job Details: 02/03/2022
"Cc unit not washing dishes, detergent not dissolving Ran diagnostics, found code 7-1 for no heat. During wash cycle, pump running but very noisy and not pumping water. Unit needs sump assembly. Replaced using truck stock. Ran diagnostics cycle in entirety to re initialize heat cycle. No codes at end, op test good.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 02/03/2022
"Installed control, blew through pressure tube Ran quick wash and let unit almost complete no issue found at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB02
Near Mentor, OH 44060
Jason N
Job Details: 02/03/2022
Cc unit stopped making iceReplaced ice maker using customer supplied pre Id part. Ran manual ice maker harvest test. Ice maker indexed properly and filled with water. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Painesville, OH 44077
Joe O
Job Details: 02/03/2022
"Cc: freezing food in ff sectionFound temps in ff section at 29 degrees, -1 in freezer. Found items in front of damper assembly. Damper is closing. No seal leaks around damper. Ohmed out thermistors. Ff section thermistor is reading out of range. Needs ff thermistor; ordrng 1 12002355 (thermistor kit)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Mentor, OH 44060
Corina B
Job Details: 02/03/2022
"CC that the unit is not cooling correctly and the ice maker is not working. Ff 55* Fz 32* temp is set at ff 33* and Fz -5. Checked the evap no frost pattern. Will need a new evap, compressor and drier. Office to reschedule ; ordrng 1 W11492867 (Evap) and 1 WPW10608485 (Evaporator) and 1 W10276644 (Compressor) and 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Mentor, OH 44060
Corina B
Job Details: 02/03/2022
CC that the ice does not dispense. Confirmed. Found the paddle not working. Will need a new paddle ; ordrng 1 W10370582 (Paddle)
We serviced a
KENMORE DRYER
Model 110.96590110
Near Mentor, OH 44060
Corina B
Job Details: 02/03/2022
Replaced the idler pulley and belt. Vacuumed out the dryer. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Euclid, OH 44123
Corina B
Job Details: 02/03/2022
"CC that the unit is not heating. Confirmed. Checked the outside vent, blocked with lint. Has a screen over the flaps causing the lint to not blow out. Cleared the vent with lint. The screen does not come off. Advised cust to clean the vent every couple of months. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kirtland, OH 44094
Jason N
Job Details: 02/03/2022
"Cc unit lights flashing, beeping, no operationRan diagnostics, found code f8e4 for overflow. Checked drip tray, found some water inside. Cleared water. Ran wash test for 20 minutes, no leaks found. Could not duplicate overfill condition at this time. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Willoughby, OH 44094
Corina B
Job Details: 02/03/2022
"CC that the unit stopped working. Ran diag F9e2 Water Ring Detected, Pump Drive System Problem. Ran a manual drain, pump humming. Ohmed out drain pump 22.ohms. Out of range will need a new drain pump. Replaced the drain pump from t/s. Ran a calibration. Started a cycle filled with water. Opt test ok. ; used 1 W10876600 (PUMP-WATER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM00
Near Novelty, OH 44072
Jason N
Job Details: 02/02/2022
"Cc unit has ice buildup in bottom of ff sectionFound ice buildup in ff evaporator drain tray, leaking into ff section. Cleared ice from drain tray, steamed down through drain hole. Poured water down to ensure good flow through. Pulled drain tube and flushed. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 02/02/2022
"Found fill tube clogged with ice and heater not working ordering ; ordrng 1 W11226501 (Heater), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC3
Near Avon, OH 44011
Marie V
Job Details: 02/02/2022
"Replaced drain pump, water valve, control, Ui, and dampers. Ran auto test and calibration. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS3
Near Westlake, OH 44145
Angel
Job Details: 02/02/2022
"Cc that the icemaker is leaking when calling for water. Removed and found ice in the fill tube pan. Cleared out checked the fill tube to make sure its not frozen and it wasnt. Asked customer if they had a saddle valve and said yes explained to them the issue with those valves and we recommend to have a quarter turn valve because if its low on water pressure it could cause that if not the valve could be going bad. Gave customer estimate and stated they will leave like that for now. Paid service call only.; ordrng 1 WP12544124 (Inlet valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 110.8640712
Near Cleveland, OH 44119
Manny
Job Details: 02/02/2022
"Unit is a coin op m and there is no keys, tried reaching out to customer no answer contacted office spoke to AP she tried calling customer no answer she left msg, she advised trying to see if I can diagnose the unit with change, Use $1.50 to get unit started, unit has no heat, took back panel off and checked all components and all pass, cant hear centrifugal switch engaging, could be a bad motor but need the key to be able to take unit apart and diagnose properly. Office to verify that the keys are here before next service appointment.; schdld next appmnt for 2/9 WED !"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Parma, OH 44130
Gabriel P
Job Details: 02/02/2022
Took unit apart all screws are in place everything that is functional is working as designed there is a vibration sound that may be normal vibration cannot find any other problems
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near North Royalton, OH 44133
Gabriel P
Job Details: 02/02/2022
Customer said it didnt want to start for her when arrive everything was working as design call bj we going to replace ui ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 02/02/2022
"CC that the burners are to high and the oven is off. Adjusted the flames on the burners. Checked the temp in the oven, 350*. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Mentor, OH 44060
Corina B
Job Details: 02/02/2022
CC that there is an article of clothing stuck under the agitator. Confirmed. Removed the article of clothing from the agitator. Started a drain and spin. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE02
Near North Ridgeville, OH 44039
David R
Job Details: 02/02/2022
"Cc unit icemaker not working, only produced one batch of ice. Temp is good for both sections. Ran diagnostics, found E5 icemaker error. Found ice stuck in icemaker not cycling. Test 57 icemaker cycled through harvest, Test 45 called and filled water and Test 36 icemaker fan is working. Ordering icemaker. ; ordrng 1 WPW10764668 (Icemaker)"
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSG
Near Chesterland, OH 44026
Jason N
Job Details: 02/02/2022
"Cc unit oven not heating properlyRan bake test to 350 degrees, let cycle. Customer is using spring steel type thermometer gauge which is slow reacting, reading 275 degrees when actual is 350. Let cycle for 20 minutes, good reignition each time. Calibrated temperatures +10 degrees. Unit is working properly at this time."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Willoughby, OH 44094
Joe O
Job Details: 02/02/2022
"Cc: not heatingFound unit not heating. Relay not closing on control. Needs controlCustomer does not want to repair at this time ; ordrng 1 W11122560 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Aurora, OH 44202
Brian M
Job Details: 02/02/2022
Cc no cool No fans no compressor running Installed Orion board Ran test 38 unit ran fine for about 20 sec had 150 watt then dropped Upon inspection I can hear a Freon leak coming from ff evap area Needs evap ; ordrng 1 W11291123 (evaporator)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL2
Near Painesville, OH 44077
Corina B
Job Details: 02/02/2022
"CC that the unit is not filling with water. Found the pump and motor not turning on. Checked the power at the control, 120 volts. Will need a pump and motor. Cust does not want to repair ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Mentor, OH 44060
Corina B
Job Details: 02/02/2022
"CC that the unit will wash one load then will not was another load. Ran diag F5e1 Lid Switch Fault Lid Is Up f8e6 Water Hazard. Started a normal cycle, water correctly. Advised cust 1-2 tablespoons of he detergent. Checked the pressure hose, clear. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Cleveland, OH 44144
Marie V
Job Details: 02/02/2022
Replaced evap harness and defrosted evaporator. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Westlake, OH 44145
Angel
Job Details: 02/02/2022
Replaced heater tested unit. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland, OH 44135
Angel
Job Details: 02/02/2022
Cc that unit was leaking and they had a F8E4 error code float switch open. Verified and found tub seal on bottom right hand corner was not placed properly was coming off installed correctly also float switch tray had water in tray dried everything out tested unit on a heavy cycle and could not detect anymore leaks. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Aurora, OH 44202
Brian M
Job Details: 02/02/2022
Installed pump and control OP Test Ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Cleveland, OH 44109
Marie V
Job Details: 02/02/2022
After arrived. Cust need to reschedule.; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Gates Mills, OH 44040
Corina B
Job Details: 02/02/2022
Replaced the pump and motor. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Euclid, OH 44117
Manny
Job Details: 02/02/2022
"Cc unit not draining, unit not displaying correctly, try to get unit into diagnostics, unit gets in diagnostics but since console is damaged I cant see whats being displayed, unit start going through the diagnostics cycle then relays clicking on control then unit shuts off and restart, in order to properly diagnose the unit, advise customer to call whirlpool to see if the get a concession for the repair.; ordrng 1 W11413965 (Control panel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDB00
Near Cleveland, OH 44115
Joe O
Job Details: 02/02/2022
"Recovered refrigerant, installed compressor and drier. Put unit into 28 inch vac for 15 mins, recharged with 4.9oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok; used 1 W10896689 (Coupler), and 1 Tjaf1200 (Process) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near South Euclid, OH 44121
Marie V
Job Details: 02/02/2022
"Cc that the unit did not finish the cycle, unit was going back and forth sense, done and lid lock. Ran diag found error code F0E1, is not on tech sheet, called whirlpool tech line. Had me verify ohms on motor and it was 4.5 ohms. They said that that code could be caused by off balance, clothes on clean washer cycle to motor struggling to operate, or power loss. He said to replace harness and motor. Office will contact once they have eta on the parts.; ordrng 1 W11026785 (Motor) and 1 W11590868 (Harness) and 1 W11239857 (Belt)"
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Cleveland Heights, OH 44118
Angel
Job Details: 02/02/2022
Cc that washer is not spinning as should. Ran diagnostics and found error code F0E3 overload. Asked customer about how much clothes does he load the washer too and stated about 3/4 of the basket. Looked underneath washer and found that the gearcase is leaking oil. Will need gearcase replaced.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider)
We serviced a
GE RANGE
Model JGB735SP1SS
Near Wickliffe, OH 44092
Corina B
Job Details: 02/02/2022
"CC that the unit does not go pass 177*. Confirmed, unit is in Celsius. Changed the Celsius to Fahrenheit. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Euclid, OH 44123
Manny
Job Details: 02/02/2022
"Cc unit squeaking, found code F2E2 for console disconnected, verify and console is plugged in, set unit to test cycle when unit is starting the belt squeaking, after 5 mins in test mode got error code F2E2 again , unit will need belt and console UI; ordrng 1 W11239857 (Belt) and 1 W11413339 (Console)"
We serviced a
KITCHENAID MICROWAVE
Model KEMC308KSS01
Near Aurora, OH 44202
Brian M
Job Details: 02/02/2022
Cc unit says door Found door frame not hitting switches Door is NLa ; ordrng 1 4375414 (covr-choke)
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Cleveland, OH 44102
Angel
Job Details: 02/02/2022
Cc that the unit drops time when using warm water. I verified unit and it did drop a lot of time only when using warm water ordering ui. Ordered part.; ordrng 1 W10911042 (Ui)
We serviced a
WHIRLPOOL DRYER
Model WED8000DW1
Near Lakewood, OH 44107
Angel
Job Details: 02/02/2022
Cc that unit is screeching when running. Confirmed turned on unit and started screeching will need pulley replaced. Replaced dryer kit with rollers and belt tested unit. Opt test ok; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Euclid, OH 44119
Corina B
Job Details: 02/02/2022
"CC that the unit will lock and sense then shuts off. Ran diag F5e1 Lid Switch Fault Lid Is Up. Cleared the code. Ran a manual lid lock test, good. Started a cycle, several times started every time. Ran a calibration. Opt test ok"
We serviced a
MAYTAG WASHER
Model LAW9304AAE
Near Mentor, OH 44060
Joe O
Job Details: 02/02/2022
"Cc: noise during spinFound inner tub warped. Spoke with BJ, stated with unit age bearings and seals would also need replaced. Needs tub, counter weight, tub bearing and stem kitInner Tub discontinued.; ordrng 1 22001139 (tub,inner(discontinued)) and 1 6-2095720 (mounting s) and 1 6-2040130 (tub bearin) and 1 WPW10860268 (counterwgt)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Strongsville, OH 44136
Gabriel P
Job Details: 02/02/2022
"Replace control and console,now is throwing a new error code f7e4 Basket Re-engagement Failure also what it ask me to do and is good call senior tech cause unit not responding the clutch coil may have damage control re ordering ; ordrng 1 W10754448 (Shifter) and 1 W10915700 (Stator) and 1 W11419171 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Lakewood, OH 44107
Angel
Job Details: 02/02/2022
Cc that unit is not draining. Opened up unit and saw it had water in bottom by filter area hit the cancel button and drained water out as should. Ran diagnostics and had no error codes ran unit in a normal cycle than tested it to see if it drained and it drained as should. Unit is working as designed could not find any issues with it but still replaced drain pump because drain pump could be overheating and shutting off tested unit again. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FVAXVL00
Near Strongsville, OH 44149
David R
Job Details: 02/02/2022
"Cc unit not cooling. 65* in both sections. Found bad start device. Replaced from t/s. Tested, good. Unit started to cool. Op test ok. Give 24 hours to get back to normal temps. ; used 1 8201786 (STARTER) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Independence, OH 44131
David R
Job Details: 02/02/2022
"Replaced heater. Customer getting F9E1 error, drain hose crimped in back of unit. Adjusted as best as possible. Tested. Good. Op test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM2
Near Chagrin Falls, OH 44022
Jason N
Job Details: 02/02/2022
"Cc unit leaking water and not draining Customer had plumber out and was told his drain line was frozen, but had the have someone to look at the unit for the leak. Turned water on for unit, water spraying out of inlet valve. Valve housing is cracked, will need new inlet valve. ; ordrng 1 W11175771 (Inlet valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Novelty, OH 44072
Jason N
Job Details: 02/02/2022
"Cc unit not dispensing water Customer stated for about a week, water dispense was intermittent. Water dispense has been fine for a week now. Tested water dispense for several minutes, no intermittent operation, water dispense every time with good pressure. Could not duplicate issue at this time. Unit is working as designed."
We serviced a
GE REFRIGERATOR
Model PFE28RSHGSS
Near Chardon, OH 44024
Jason N
Job Details: 02/02/2022
"Cc unit door alarm not workingCustomer stated door alarm is not going off when door is left open. Checked door alarm setting, it is turned on and volume is at max. Left ff doors open, after approx 2 minutes door alarm signaled. Left freezer door open, again after approx 2 min. Door alarm signaled again. Could not find an issue with door alarm at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Brecksville, OH 44141
David R
Job Details: 02/02/2022
"Replaced control and pump wash motor. Ran diagnostics, good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Chardon, OH 44024
Jason N
Job Details: 02/02/2022
"Cc unit stopping in mid cycle Ran diagnostics, found code f8e1 for low/no fill. Ran manual water valve tests, found cold water coming into unit greatly reduced. Checked inlet valve screens, cold side completely blocked with sediment. Replaced inlet valve using misc. truck stock part. Ran auto test, all functions passed, good pressure in to both sides. Op test good. ; used 1 W11038689 (Inlet valve) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44128
David R
Job Details: 02/02/2022
Cc after last repair the oven will not work. When pressing bake control will click but ignitor will not light. Found control is sending 120 down in circuit. Will need valve and ignitor. Ordering. ; ordrng 1 WP98014893 (Valve) and 1 W11176454 (Ignitor)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Lyndhurst, OH 44124
Manny
Job Details: 02/02/2022
"Cc we set unit to 425 unit gets to temp but then temp drops. Set unit to 350 unit got to 350 clicked + button and set unit to 375 as soon as it got to 350 , displaying 275 degrees, control start clicking. Unit will need a temp sensor and main control. Office to contact customer for next service appointment when parts are available.; ordrng 1 WPW10181986 (sensor) and 1 W11567368 (Electronic control)"
We serviced a
KITCHENAID DISHWASHER
Model KUDK03ITBL3
Near Chardon, OH 44024
Jason N
Job Details: 02/02/2022
"Installed UI panel and door link kit. Interface test good, all buttons illuminating and responsive. Door operation test good."
We serviced a
KITCHENAID DISHWASHER
Model KUDK03ITWH3
Near Garfield Heights, OH 44125
David R
Job Details: 02/02/2022
"Cc unit not washing and saw sparks underneath. Took pics, electrical is not up to code, let customer know will need electrician for that. Looked at unit, Found wash motor error, soap just sitting at bottom of unit. Water is good, drain sounds loud. From sparking, control isnt sending correct voltage. Drain pump is loud. Ordering control, bi metal, wash motor and drain pump. ; ordrng 1 WPW10780877 (Wash motor) and 1 WPW10348269 (Pump drain) and 1 WPW10084142 (Control) and 1 W10258275 (Bi metal)"
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Gates Mills, OH 44040
Manny
Job Details: 02/02/2022
"Cc unit making a loud noise, found rollers and pulley in bad shape, replaced pulley and rollers using T/S# 4392067, opt test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH
Near Willoughby, OH 44094
Jason N
Job Details: 02/02/2022
"Installed drain pump. Ran diagnostics cycle, unit slow draining. Found drain hose incorrectly installed on back of unit, rubber boot is kinked. Corrected install. Unit draining correctly. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Atwater, OH 44201
Brian M
Job Details: 02/02/2022
Cc of error and washer not washing properly Found f7e1 error Ran manual test on tachometer and actuator no issues found Ran auto test no issue Ran calibration Had customer start load no issues Advised to watch
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958FEZ06
Near Garfield Heights, OH 44125
David R
Job Details: 02/02/2022
"Cc unit leaking from back water line. Found water line loose. Corrected, tested. Good. No leaks. Op test ok."
We serviced a
WHIRLPOOL DRYER
Model wed87hedw1
Near Cleveland Heights, OH 44118
Marie V
Job Details: 02/02/2022
"Cc that the unit does not heat. Confirmed. Found heater open. Thermistor, thermostat and fuse are good. Unit will need new heater.; ordrng 1 WP8544771 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Cleveland, OH 44120
Marie V
Job Details: 02/02/2022
"Cc that cant use the oven because is showing error code on display. Confirmed error code of F3E0, oven sensor open. Removed unit and verify sensor, is open. Verify ohms on wires from control to sensor 0.1ohms. Unit will need new oven sensor. Office will contact once they have eta on the parts.; ordrng 1 W10833885 (sensor)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS5
Near Euclid, OH 44123
Corina B
Job Details: 02/02/2022
"CC that the unit stopped cooling again. Cust installed the evap fan, was running great for 2 weeks and stopped. Confirmed. The compressor is seized. Fan are not running. Will need a new compressor, condenser fan, evaporator fan and the main control.; ordrng 1 A01078804 (Control) and 1 242018304 (Condenser fan) and 1 240550938 (Compressor) and 1 242077705 (Evaporator fan)"
We serviced a
GE RANGE
Model JT5500SF3SS
Near Solon, OH 44139
Brian M
Job Details: 02/02/2022
"F96 both upper and lower oven Followed tech sheet it advises to replace both fans and control ; ordrng 1 WB27X25351 (control board t012 e) and 1 WB26X35089 (Fan) and 1 WB26X31060 (fan blower), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Westlake, OH 44145
Angel
Job Details: 02/02/2022
Replaced heater tested unit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Columbia Station, OH 44028
Gabriel P
Job Details: 02/02/2022
Found tube not inserted in all the way to the fitting correct issue
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Beachwood, OH 44122
Manny
Job Details: 02/02/2022
"Cc unit giving erro code f8e4, verify and found code F8e4 for open float switch, found drip tray full of water tripping the float switch, drain water and dry tray, ran calibration and diagnostics cycle no leaks unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Madison, OH 44057
Joe O
Job Details: 02/02/2022
Cc: not agitatingReplaced actuator. Ran auto test and calibration. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF3
Near Madison, OH 44057
Joe O
Job Details: 02/02/2022
"Cc: leaking from ice maker, ice build up in bottom of freezer, spring broke offFound freezer ice maker fill cup warped, fill water flows partially past fill cup. Found spring for freezer door slide broke. Needs ice maker and slide for upper left and lower left; ordrng 1 5304508097 (slide assembly) and 1 241798233 (Ice maker) and 1 5304507979 (slide assembly)"
We serviced a
MAYTAG DRYER
Model MEDX6STBW0
Near Geneva, OH 44041
Joe O
Job Details: 02/02/2022
Cc: long dry timesFound venting smashed behind unit. Pulled vent. Unit has good heat and air flow. Advised customer to have venting replaced. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Willoughby, OH 44094
Jason N
Job Details: 02/02/2022
Cc unit power button not working all the time Customer stated sometimes she has to hold the power button to get unit to power on. Advised customer not to hold power button and just lightly touch it with flat of her thumb. No fault codes in diagnostics. Unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Chagrin Falls, OH 44022
Brian M
Job Details: 02/02/2022
110watts on test. 38 11 inch vac on low Nitro tested at 140 psi lost about 10 psi but then nothing the rest of the Time Called whirlpool They want a Yoder loop isolation This did not make sense spoke to sr tech and they advised on a compressor and filter replacement; ordrng 1 W11393142 (Com) and 1 W11109499 (drier-tube)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Berea, OH 44017
David R
Job Details: 02/02/2022
"Replaced pump motor, drain pump, heater is good. Ran test, no leaks, normal sounds. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Avon, OH 44011
Angel
Job Details: 02/02/2022
Replaced heater tested unit. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland, OH 44128
Manny
Job Details: 02/02/2022
"Replaced control. Vent and pump motor, unit will get to step 6 the start restarting after 1 min unit dies out and led on control stay solid, contacted BJ he told me that could be UI and also that the unit is one of the heater recall ones . Order heater and UI. Took core for return.; ordrng 1 W11460962 (Panel ui) and 1 W11047695 (Heater)"
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Shaker Heights, OH 44120
Jason N
Job Details: 02/02/2022
"Cc unit not making iceFound unit not filling with water. Checked water filter, pulled out and ran bypass. Good water pressure, unit filling with water. Checked all other functions. Everything else tested good. Advised customer change water filter."
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Eastlake, OH 44095
Corina B
Job Details: 02/02/2022
Cust did not want to look at the refrigerator
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Ashtabula, OH 44004
Joe O
Job Details: 02/02/2022
"Cc: clicking noise, motor continuously running, loud operationCustomer stated they had unit turned off for 24 hours. Customer had cooling off upon arrival. Turned on cooling. No abnormal noises. Do not see any build up on evaporators. Ran fan tests, compressor and condenser test. No clicking noises or loud operation. Unable to duplicate issue. Advised customer if issue persists to leave unit plugged in and cooling on. Op test ok"
We serviced a
KITCHENAID RANGE
Model KEBC107KSS0
Near Novelty, OH 44072
Brian M
Job Details: 02/02/2022
Cc unit randomly goes into clean mode Ran test bake to 350 no issue Could not duplicate issue but can determine that it may be a control issue micro computer is NLa ; ordrng 1 4452894 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT02
Near Shaker Heights, OH 44120
Manny
Job Details: 02/02/2022
"Installed ice maker ran harvest test op test, advise customer to allow the unit 4 to 6 hours for ice maker to harvest ice."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near North Royalton, OH 44133
David R
Job Details: 02/02/2022
"Cc flames not getting low. Found customer not turning knobs properly all the way down past high. Showed customer on knobs they have High, Medium, Low setting and at the lowest the flame is low. Top burners check good. Customer also had questions about the oven being off temp by 25*. Explained depending on if using a short time recipe or long time. After preheat it is suggested to let unit heat 10-15 more minutes before inserting food, so that the oven vanity can be up to actually temp. If using oven thermometer give an extra 15-20 mins. Put oven at 350* let cycle a couple mins after preheat. Was reading 350-360*. Put up to 400* reading around temp. Showed customer how to calibrate unit and cam also look in owners manual as well. Raised calibration by 10*. Customer to monitor and adjust"
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 02/02/2022
"Found heater open,gave estimate,opt test ok customer will repair ordering part ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM2
Near Elyria, OH 44035
Gabriel P
Job Details: 02/02/2022
"Found panel not responding the options pad work but not the rest also unit getting 122 voltage power is no issue with power gave estimate customer will wait for home insurance to the side what to do ; ordrng 1 W10811151 (Panel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Maple Heights, OH 44137
Marie V
Job Details: 02/02/2022
"Cc that the unit is not starting. Cust said that they unplugged the unit and plugged back in. Confirmed. Unit was unplugged when arrived. Plugged unit back in and ran diag, no error code, tested all buttons on UI. Good. Started a normal cycle. Op test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Brooklyn Heights, OH 44131
Marie V
Job Details: 02/02/2022
"Cc that the unit starts and then cancel it self out and drains the water, does not finish the cycle. F8e3 drain stuck on f3e2 thermistor failed calibration f6e2 fill valve electrical problem f8e2 drain motor electr problem. Unplugged unit rebooted control. Put back together and started a normal cycle. Unit didnt stop working for over 10 min. Keep running. Explain cust that most likely the control had a glitch on it. Gave estimate for that control. But for now unit is operating properly.; ordrng 1 W10906430 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FEF326FBC
Near Parma, OH 44134
Marie V
Job Details: 02/02/2022
"Cc that the element burned out. Confirmed. Wire is also burned. Replaced heating element from cust, and replaced wire. Tested unit, preheat to 350*. Op test ok"