Near Solon, OH 44139
Brian M
Job Details: 07/16/2019
WALL OVEN WHIRLPOOL WOS51EC0AS02 Cc unit sticking out on left side Repositioned stove and tightened screw OP TEST OK
Near South Euclid, OH 44121
Jason N
Job Details: 07/16/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Cc food freezing in ff drawers. Customer said bread on top shelf also froze. Customer had bread up against damper opening. Advised to refrain from putting product next to damper opening. Ran diagnostics, all functions passed."
Near Strongsville, OH 44136
David R
Job Details: 07/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Cc no water at dispenser but getting ice. Found water valve open, had one on t/s. Replaced. Water to the front dispenser. Op test ok.; used 1 W11043013 (DUAL VALVE ) from stock"
Near Streetsboro, OH 44241
Brian M
Job Details: 07/16/2019
WASHER MAYTAG MVWB865GW0 Cc unit still doing same thing won’t make selections Called whirlpool recommended to replace lid lock and go from there because everything else seems to be functioning the way it should possible feedback from lid lock ; ordrng 1 W10810403 (lid lock assy)
Near Streetsboro, OH 44241
Brian M
Job Details: 07/16/2019
DISHWASHER KITCHENAID KDFE104HPS0 Cc unit not washing Found sump getting power but not running Also wash arm full of debris Needs sump assembly And wash arm and clip; ordrng 1 W11085683 (pump&motor) and 1 W11101428 (arm-spray) and 2 WPW10503548 (retainer)s
Near Cleveland, OH 44102
Jeff M
Job Details: 07/16/2019
WASHER WHIRLPOOL WTW4850XQ0 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Cleveland, OH 44105
Jeff M
Job Details: 07/16/2019
REFRIGERATOR WHIRLPOOL WRT138FZDB00 The evap was frozen I steamed the ice away. I tested the defrost cycle tested good.
Near Aurora, OH 44202
Brian M
Job Details: 07/16/2019
DISHWASHER KITCHENAID KDPE234GPS0 Cc that upper rack sometimes rolls forward when opening dishwasher Found unit to be leveled and leaning in the proper position Found right hand track rail to be damaged Needs rack tracks replaced ; ordrng 1 W11259785 (track) and 1 W11259786 (track)
Near Cleveland, OH 44105
Jeff M
Job Details: 07/16/2019
WASHER WHIRLPOOL NTW4516FW3 The hot and cold water lines where crossed op tested good
Near Cleveland, OH 44105
Jeff M
Job Details: 07/16/2019
WASHER MAYTAG MVWC465HW2 The unithad no Fill Long fill code not sure how a test of the water valves the unit tested good re-calibrate machine unit tested good
Near Shaker Heights, OH 44122
Jeff M
Job Details: 07/16/2019
WASHER WHIRLPOOL WET4024HW0 the unit was not responding I put the unit in diagnostics like manually cycle all the functions of the washer. unit tested good no issue was present after diagnostics
Near Cleveland, OH 44109
Jeff M
Job Details: 07/16/2019
WASHER MAYTAG MVWB765FC3 The unit during agitation makes a very loud knocking sound. case shaft has playtoo much play. Also the slider assembly is worn out from the play and the shaft ; ordrng 1 W10734521 (slider) and 1 W11134159 (GEARCASE )
Near Elyria, OH 44035
Gabriel P
Job Details: 07/16/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Few screws were loose underneath fridge cover making noise tight all screw,opt test ok"
Near Shaker Heights, OH 44122
Jeff M
Job Details: 07/16/2019
RANGE WHIRLPOOL WEE745H0FS1 The unit was in a foreign language and in Celsius I reset it back to English in Fahrenheit unit tested good
Near Mentor, OH 44060
Jeff M
Job Details: 07/16/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 The heating element was disabled 7-1 most likely from before the sump was replaced. I ran a calibration cycle unit op tested good
Near Cleveland, OH 44144
Corina B
Job Details: 07/16/2019
WASHER MAYTAG MVWC555DW1 "CC that the unit is not spinning. Ran diag F0E5 – OFF BALANCE LOAD DETECTED, F5E1 – LID SWITCH FAULT, ran a manual spin and found the hub is stripped. One screw to the hub is stripped. (Cust replaced the hub a few months ago.) the cam has some oil on it.
Near Brooklyn, OH 44144
Corina B
Job Details: 07/16/2019
WASHER WHIRLPOOL GSW9650LW0 CC that the unit is not draining. Unit will not drain. Replaced the drain pump from surplus stock. Started a normal cycle and the a drain and spin. Optest ok. ; used 1 WP3363394 (DRAIN PUMP) from stock
Near Parma, OH 44129
Corina B
Job Details: 07/16/2019
WASHER MAYTAG MVWB765FW3 "CC that the the start button will not start. Ran diag f7e9 Locked Rotor, f5e1 Lid Switch Fault – Lid Is Up, f2e1 stuck button ran a calibration did not finish and encoder test. Started a normal cycle, the unit would fill the stop and flash the lid lock.
Near Cleveland, OH 44129
Corina B
Job Details: 07/16/2019
DRYER AMANA NED4655EW1 CC that the door is not shutting. Replaced the catch. Brought the unused parts back for return. Optest ok.
Near Chagrin Falls, OH 44022
Dan H
Job Details: 07/16/2019
RANGE KITCHENAID KMBP107ESS01 "Installed new bulb and harness, op test good"
Near Cleveland, OH 44144
Corina B
Job Details: 07/16/2019
WASHER FRIGIDAIRE FAFS4473LW0 Replaced the door sag kit. Started a normal cycle. No leaks. Optest ng. Will need a bellow. ; ordrng 1 134728400 (bellows kit)
Near Chagrin Falls, OH 44022
Dan H
Job Details: 07/16/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 "Customer complaint of moisture accumulating on mullion, confirmed, turned on mullion heater , op test good"
Near Oakwood Village, OH 44146
Dan H
Job Details: 07/16/2019
LAUNDRY CENTER MAYTAG MVWC565FW1 "Customer complaint that unit is not spinning clothes out and leaked water on floor, ran diagnostics found f0e2(oversuds) error code, ran manual test cycle, turned on hot and cold valves, turned on drain pump , no leaking observed, ran high speed spin,
Near Beachwood, OH 44122
Dan H
Job Details: 07/16/2019
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Customer complaint that unit is not making ice, ice bin full , unit is operating as designed"
Near WARRENSVL HTS, OH 44122
Jason N
Job Details: 07/16/2019
REFRIGERATOR WHIRLPOOL ET1LFKXKS06 "Cc unit has water leaking in refrigeratorFound water leaking into freezer and refrigerator. Unit evap drain clogged. Cleared ice from freezer and drain pan. Checked drain tube underneath unit. Cleaned out build up from tube. Blew down through tube, water
Near Beachwood, OH 44122
Joe O
Job Details: 07/16/2019
WASHER AMANA NTW4516FW3 Installed controlRan auto test and calibration Ran normal cycle and drain and spinOp test ok
Near North Royalton, OH 44133
Corey L.
Job Details: 07/16/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Customer complaint lights are flickering again, found main led module failed, unit is not on a dedicated outlet, advised customer unit needs to be on a properly polarized & grounded dedicated outlet, replaced led module with part sent, op test good"
Near Bedford Heights, OH 44146
Dan H
Job Details: 07/16/2019
WASHER MAYTAG MVWC415EW1 "Customer complaint that unit is not cleaning clothes, ran diagnostics found f7e6(motor fault) error code, ran manual test cycle for heavy agitate, unit making loud scraping noise, found gear oil all over underneath, unit needs new gear case, customer
Near Valley View, OH 44125
Corey L.
Job Details: 07/16/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint fridge is not cooling so temps were turned up and freezer is like overworking, temps set to max, 60 in ff and -19 frz, ff door did not have good suction to cabinet, found trim at bottom off ff section by liner with a big gap and bowed
Near Pepper Pike, OH 44124
Joe O
Job Details: 07/16/2019
REFRIGERATOR KITCHENAID KRFF305EWH00 "Cc: low water pressure, door gasket rippedFound low water pressure, customer had another water filter changed the filter, water pressure returnedFound door gasket rippedNeeds door gasket; ordrng 1 W10830189 (gasket-fip)"
Near Brecksville, OH 44141
David R
Job Details: 07/16/2019
DLB WALLOVEN ELE KITCHENAID KODE507ESS04 Replaced control and latch. Tested. Op test ok.
Near Bentleyville, OH 44022
Joe O
Job Details: 07/16/2019
DISHWASHER KITCHENAID KUDS35FXSS2 Installed adjuster kitOp test ok
Near Cleveland, OH 44106
Dan H
Job Details: 07/16/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Installed new control and thermistor, found fresh food section door not sealing, adjusted door, op test good"
Near Aurora, OH 44202
Brian M
Job Details: 07/16/2019
WASHER MAYTAG MVWB835DW4 Installed suspension ran test load with 8 towels Unit filled and agitated and then manually did high speed spin and drainOP TEST OK
Near North Ridgeville, OH 44035
Corina B
Job Details: 07/16/2019
WASHER MAYTAG MVWB835DW0 "CC that there is a noise and shakes. Ran diag F5e4 Lid Not Opened Between Cycles. Ran a calibration and auto test. Started a normal cycle with clothes let it agitate for 15 minutes then ran a drain and spin. White vinegar to use on a clean cycle. 1-2 tab
Near Bedford, OH 44146
Jason N
Job Details: 07/16/2019
WASHER MAYTAG MVWB765FW2 Installed control and console. Ran calibration and auto test. Op test good.
Near Cleveland, OH 44113
Nicholas F.
Job Details: 07/16/2019
RANGE WHIRLPOOL WFG505M0BS3 Cc stove top will not light.confirmed.is not sparking.unit is getting gas.control is receiving 120v and sending 120v to spark module.spark module is bad unit needs new spark module.; ordrng 1 WPW10110523 (module-spk)
Near Maple Heights, OH 44137
Jason N
Job Details: 07/16/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Cc fresh food temp not cool enoughFound ff compartment slightly warm, lot of condensation/frost build up in freezer, product bags sticking out into gasket from door, freezer jammed full. No airflow. Removed product, found vents frosted over and air passa
Near Novelty, OH 44072
Joe O
Job Details: 07/16/2019
DRYER MAYTAG MED3500FW0 Cc: long dry times/ venting blocked Found error code f4e3(restricted air flow)Ran auto test unit is heating and checked venting found venting plugged upAdvised customer to have vent cleaning done and that the venting needs shortened behind the unitCust Ha
Near Brecksville, OH 44141
David R
Job Details: 07/16/2019
DRYER WHIRLPOOL LGQ8621PW1 "Cc of smell. Checked the vent inside unit, all clear, checked the vent going outside, good airflow and couldn’t see anything clogging it or dead. Has a smell of fumes coming from the burner assembly. Fitting from wall to unit is good. Will need gas burne
Near Streetsboro, OH 44241
Brian M
Job Details: 07/16/2019
DISHWASHER WHIRLPOOL WDT750SAHB0 Installed adjuster kit OP TEST OK
Near Mayfield Heights, OH 44124
Jason N
Job Details: 07/16/2019
REFRIGERATOR FRIGIDAIRE FGUS2632LP0 "Installed ice maker, ran manual cycle, ice maker indexed and filled mold with water. Op test good."
Near Cleveland, OH 44103
Dan H
Job Details: 07/16/2019
REFRIGERATOR FRIGIDAIRE LFHT1817LW4 "Fresh food section temperature at at 65 degrees , freezer section temperature at 35 degrees, found condenser fan not running, condenser fan is recieving 120vac , unit needs new condenser fan, customer does not want repair, customer will keep door gaske
Near Wickliffe, OH 44092
Nicholas F.
Job Details: 07/16/2019
WASHER AMANA NTW4516FW2 Cc unit is not filling fast enough not moving past sensing/fill cycle to wash.found drain hose one the floor.ran auto test cycle.unit completed test cycle.started normal cycle United filled and began washing.drained unit ran drain and spin.unit it spun.un
Near Pepper Pike, OH 44124
Corey L.
Job Details: 07/16/2019
DISHWASHER/B-IN KITCHENAID KUDS35FXBLO "Customer complaint upper rack fell off, confirmed one wheel on left track is not in slide, wheel lock on slide was taped open allowing wheels to pull out from track, nothing is broken, explained to customer why this wheel lock on slide is important to ke
Near Strongsville, OH 44136
Corina B
Job Details: 07/16/2019
REFRIGERATOR KITCHENAID KRFF302EWH01 CC that there is a new noise every so often. Ran diag for damper. Damper motor making a noise. Will need a new damper. Office to order part; ordrng 1 WPW10594329 (control)
Near Chesterland, OH 44026
Corey L.
Job Details: 07/16/2019
WASHER WHIRLPOOL WFW70HEBW0 "Replaced pressure hose, cleared error codes, ran svc test cycle, op test good"
Near Seven Hills, OH 44131
Nicholas F.
Job Details: 07/16/2019
DRYER MAYTAG MEDX655DW1 Cc dryer is not starting.found motor humming.started dryer moved drum by hand drum spun unit needs new motor. And blower wheel.; ordrng 1 279827 (MOTOR)
Near Berea, OH 44017
David R
Job Details: 07/16/2019
DISHWASHER WHIRLPOOL WDF520PADW7 "Replaced drain hose, tested, no leaks. Op test ok."
Near Novelty, OH 44072
Joe O
Job Details: 07/16/2019
REFRIGERATOR GE CFE28TSHGSS "Cc: not dispensing iceFound chute motor receiving proper power but not opening chuteNeeds motor; ordrng 1 WR60X10344 (motor duct door4727), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Seven Hills, OH 44131
Nicholas F.
Job Details: 07/16/2019
RANGE WHIRLPOOL WFE715H0ES0 Cc oven is not working properly.confirmed.found f6e1 error code(run away temp)unit needs new control.; ordrng 1 WPW10340308 (cntrl-elec)
Near Parma, OH 44134
Corina B
Job Details: 07/16/2019
WASHER MAYTAG MVWX655DW1 "CC that the lock is not locking when it starts. Advised cust on this model the lock does not lock until the spin cycle. Started a normal cycle and then a drain and spin. Working as designed. F0E2 – OVER SUDS CONDITION DETECTED, advised cust to use 1-2 ta
Near Brecksville, OH 44141
David R
Job Details: 07/16/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Cc not working. Water fills unit bu5 will not wash. Drain and heating element works fine. 4-3 was motor error. Ordering pump and motor .; ordrng 1 W11087376 (pump&motor)
Near Mentor, OH 44060
Jason N
Job Details: 07/16/2019
DRYER WHIRLPOOL GGW9250PW2 "Cc unit not dryingCustomer stated if she ran it longer it kinda dried then now it’s not at all.Checked heat, no heat, no power to ignitor. Checked thermals, found thermal fuse open. Replaced using truck stock. Retested unit, heat returned. Checked ventin
Near Olmsted Falls, OH 44138
David R
Job Details: 07/16/2019
REFRIGERATOR ROPER RT21AKXGW00 "Cc of water leaking to bottom of drawers in FF and food freezing no matter what temp is set at. Found Evap drain will need to be steamed and unplugged. Ordering thermostat.; ordrng 1 4387562 (control,temp)"
Near New Russia Township, OH 44074
David R
Job Details: 07/16/2019
WASHER WHIRLPOOL WTW8800YC0 "Cc of noise. Bad bearings. Tried to take hub off, screws are stripped. Will need to basket and tub assembly, drain filter, bearings, screw.; ordrng 1 W10381077 (tub-outer 323.08) and 1 W10435302 (bearing 105.51) and 1 W10549509 (basket 552.46) and 1 WPW1
Near Euclid, OH 44123
Dan H
Job Details: 07/16/2019
DISHWASHER FRIGIDAIRE FGHD2465NF2A "Installed new control, op test no good , unit needs new user interface ; ordrng 1 807545704 (console assembly)"
Near Cleveland, OH 44124
Dan H
Job Details: 07/15/2019
WASHER MAYTAG MVWB766FW0 "Customer complaint that unit is not turning on, confirmed, ran diagnostics found f6e2( serial miscommunication) error code, unit needs new control and user interface ; ordrng 1 W10919546 (console) and 1 W10920541 (cntrl-elec)"
Near Cleveland Heights, OH 44121
Dan H
Job Details: 07/15/2019
REFRIGERATOR MAYTAG MRT118FFFH01 "Customer complaint that unit is not cooling, fresh food section temperature at 72 degrees, freezer section temperature at 69 degrees, evaporator fan is running , no frost pattern on evaporator, compressor and condenser fan are running, unit needs new com
Near Cleveland Heights, OH 44118
Dan H
Job Details: 07/15/2019
REFRIGERATOR MAYTAG MRT711BZDE00 "Customer complaint that unit is not cooling properly, freezer section temperature at 25 degrees, fresh food section temperature at 51 degrees, evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, uni
Near Mentor, OH 44060
Dan H
Job Details: 07/15/2019
REFRIGERATOR MAYTAG PBF1951KEW "Customer complaint that unit is not making ice, confirmed, cycled ice maker , ice maker did not cycle , ice maker is recieving 120vac, unit needs new ice maker ; ordrng 1 D7824706Q (ice maker 119.43), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44102
Jeff M
Job Details: 07/15/2019
WASHER WHIRLPOOL WTW4850XQ0 "Lid lock not locking i search my truck stuck I cannot find it needs to be ordered ; ordrng 1 W10404050 (lid lock), used 1 SENIORDISCOUNT (SENIORDISCOUNT), 1 SHIPPING (SHIPPING AND HANDLING), and 1 W10404050 (LATCH) from stock"
Near Cleveland, OH 44126
Corina B
Job Details: 07/15/2019
WASHER WHIRLPOOL WTW57ESVW1 "CC that the unit is leaking in a spin cycle. Started a normal wash, the a rinse and spin. When starting a cycle the unit would agitate then start filling as it is agitating. Removed the front panel. Checked the hoses, drain pump, water valve, tub good. C
Near Westlake, OH 44145
Corina B
Job Details: 07/15/2019
RANGE JENN-AIR JJW8630DDS "CC that there is a fault code when turning the ovens on. 4d21 No Reverse Airflow Fan rotation (no/low RPM. Checked the power to the cooling fan 120 volts. Will need a new fan. ; ordrng 1 WP74008383 (fan- tange 12256), used 1 SHIPPING (SHIPPING AND HANDLI
Near Lorain, OH 44053
David R
Job Details: 07/15/2019
WASHER MAYTAG MVWX500XW2 "Cc taking long to complete cycle and clothes aren’t spinning out. Basket speed fault, hot cold reversed error codes. Found hot and cold are reversed, tested in manual. Basket not able to move freely, removed bedding that ripped apart from a cover, got ba
Near Willoughby, OH 44094
Arthur V
Job Details: 07/15/2019
DISHWASHER WHIRLPOOL MDB4949SHB0 Found unit damaged where liner connects to bottom of tub. See pics. Needs tub. Unit did damage to customer cabinets see pics. Customer stated Home Depot told him that if unit was determined to be damaged they would replace unit; ordrng 1 WPW10681507 (tu
Near Fairview Park, OH 44126
Corina B
Job Details: 07/15/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 CC that there is a noise when the unit is running. Found the compressor is rattling. Adjust the feet to the compressor. Optest ok.
Near Middleburg Heights, OH 44130
Jeff M
Job Details: 07/15/2019
WASHER MAYTAG MVWC565FW1 Main control is receiving power the green LED light is not on needs a new control board; ordrng 1 W11162438 (CONTROL )
Near Fairview Park, OH 44126
Corina B
Job Details: 07/15/2019
DISHWASHER KITCHENAID KUDL40CVSS4 CC that the clean light is flashing. Ran diag no codes. Ran a calibration. Light went off. Advised cust if the light comes back on it will need a keypad. Will need a keypad. Part is nla.
Near Berea, OH 44017
Jeff M
Job Details: 07/15/2019
DISHWASHER WHIRLPOOL WDF520PADW7 "Drain hose is clogged the main loop needs replaced; ordrng 1 WPW10545278 (DRAIN HOSE), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Jefferson, OH 44047
Brian M
Job Details: 07/15/2019
WALL OVEN GE JGRP17BEW4BB Cc broil not working Found igniter damaged Replaced using truck stock Ran test broil OP TEST OK ; used 1 4342528XXX (XXX DO NOT RESTOCK XXX) from stock
Near Strongsville, OH 44149
Jeff M
Job Details: 07/15/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "The evap is frozen needs the cover, screws, harness, and support.; ordrng 2 67006425 (screw)s and 1 W11033168 (HARNESS ) and 2 WPW10389152 (FAN SUPPORT )s and 1 WPW10501260 (EVAP COVER )"
Near Highland Heights, OH 44143
Brian M
Job Details: 07/15/2019
MICROWAVE KITCHENAID KBMC140HSS05 "Cc door just drops Found spring broken Needs door springs ; ordrng 1 WP4452395 (spring5539) and 1 WP4452396 (spring5523), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Huntsburg, OH 44046
Brian M
Job Details: 07/15/2019
WASHER WHIRLPOOL WTW5000DW1 Cc water not entering Found hot entering but not cold Replaced water valve From truck stock Ran test cycle and calibration OP TEST OK ; used 1 W11210459 (VALVE) from stock
Near Highland Heights, OH 44143
Brian M
Job Details: 07/15/2019
WASHER MAYTAG MVWB835DW4 Installed Ui and control Unit still had same issue Called whirlpool Found issue to be lid lock needs lid lock; ordrng 1 W10810403 (lid lock assy)
Near Atwater, OH 44201
Brian M
Job Details: 07/15/2019
WASHER WHIRLPOOL WTW8500DC0 Installed control and ui Ran auto test and calibration Ran normal cycle OP TEST OK
Near University Heights, OH 44118
Dan H
Job Details: 07/15/2019
DISHWASHER KITCHENAID KDPE334GPS0 "Customer complaint that unit does not drain completely and leaves food chunks in bottom of dishwasher that the customer has to clean out, found drain hose not installed correctly, corrected drain hose, ran diagnostics no error codes found,unit ran test c
Near Garfield Heights, OH 44105
Dan H
Job Details: 07/15/2019
FREEZER FRIGIDAIRE FFTR1814QW "Installed new door handles, op test good"
Near Bay Village, OH 44140
Corina B
Job Details: 07/15/2019
REFRIGERATOR WHIRLPOOL ES5FHAXSB00 CC that the unit is buzzing. Found the compressor is seized. Will need a compressor. ; ordrng 1 W10309994 (compressor) and 2 WPW10143759 (dryer)s
Near Parma, OH 44134
Dan H
Job Details: 07/15/2019
RANGE FRIGIDAIRE FGFLMC55ECA "Customer complaint that broiler is not lighting, confirmed, unit needs new igniter, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
Near Parma, OH 44134
Dan H
Job Details: 07/15/2019
WASHER AMANA NTW4516FW3 "Customer complaint that unit is not cleaning clothes, ran diagnostics no error codes found, ran manual test cycle, all components are working, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , un
Near Painesville, OH 44077
Arthur V
Job Details: 07/15/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Cover was never sent to customer. SM reordered. Reschedule for Wednesday as early as possible. No promises made ; schdld next appmnt for 7/17 WED 8-12
Near Garfield Heights, OH 44125
Dan H
Job Details: 07/15/2019
WASHER MAYTAG MVWC555DW0 "Customer complaint that unit stopped working, ran diagnostics no error codes found, ran manual test cycle, lid locks, unit makes loud screeching noise during high speed spin cycle, found pulley nut had fallen off, no damage to pulley , reinstalled, op
Near Concord Township, OH 44077
Brian M
Job Details: 07/15/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer emailed pop Cc unit will shut off when opening the door Found wire harness coming out of left hand door damaged needs door replaced ; ordrng 1 W10919616 (dor-fip)
Near Solon, OH 44139
Dan H
Job Details: 07/15/2019
WASHER MAYTAG MVWB835DW2 "Customer complaint that lid is not locking, started normal wash cycle, lid lock, ran test cycle, lid locks and unlocks , unable to duplicate the problem, unit is operating as designed"
Near Fairview Park, OH 44126
Jeff M
Job Details: 07/15/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Steamed the unit out Installed new part unit op tested good
Near Cleveland, OH 44135
Corina B
Job Details: 07/15/2019
RANGE WHIRLPOOL WFG505M0BS3 CC that there is gas smell coming from the range. Removed cover from the igniter. Turned oven on to 350*. Let cycle a few times. Turned bake off and started again. No gas smell. Optest ok.
Near South Amherst, OH 44001
David R
Job Details: 07/15/2019
REFRIGERATOR WHIRLPOOL MFI2665XEM7 "Cc water dispenser is dispensing water whenever you open any door, also said UI will not lock and when it did lock the water stopped but will not unlock. Arrived, UI still locked, held unlock button and did not unlock. Tried several more times. Unplugged
Near Madison, OH 44057
Arthur V
Job Details: 07/15/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Found noise coming from compressor area. Adjusted refrigerant lines to reduce vibration. Raised front so doors close better and unit drains more effectively. Unit started several times with no noise. Op test good
Near Lorain, OH 44052
Gabriel P
Job Details: 07/15/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB00 Found no frost pattern on evaporator hearing sizzling sound from left corner evaporator could not find where it was leaking refrigerants there is definitely a leak on system show 0 on gages giving estimate will not fix do not order parts
Near Orange, OH 44022
Nicholas F.
Job Details: 07/15/2019
REFRIGERATOR KITCHENAID KFCS22EVMS5 Installed drain tube op test good
Near Strongsville, OH 44149
David R
Job Details: 07/15/2019
REFRIGERATOR MAYTAG MRT311FFFZ00 "Customer mentioned she already called Home Depot and they will be exchanging the refrigerator. Arrived today found both freezer gaskets deformed and ripped in the corners, (refer to picture). No way to fix them. Ordering doors.; ordrng 1 LW10856269 (DOOR
Near Perry Township, OH 44081
Arthur V
Job Details: 07/15/2019
FREEZER UPRIGHT FRIGIDAIRE LFFU14F5HWN Found drain frozen over. Drain screen was not in place causing issue. Cleared ice using steam. Installed screen in its proper place. Op test good
Near Broadview Heights, OH 44147
David R
Job Details: 07/15/2019
REFRIGERATOR WHIRLPOOL GI6FDRXXY07 "Cc ice not working but dispenser is good. Checked dual valve, test good. Ice maker not cycling on its own. Jumped and got icemaker to cycle and call for water. Ordering icemaker make customer last call of the day and will need 30 min call when on way; or
Near Westlake, OH 44145
Jeff M
Job Details: 07/15/2019
WASHER WHIRLPOOL n/a The main pulley nut came loose. I tighten the nut Op tested good
Near Parma, OH 44130
Jeff M
Job Details: 07/15/2019
WASHER GE GTWP1000M1WW "Cust had 28” of water witch is clearly present for the water marks in the unit. The water wash out the grease in the suspension massive damage to the motor transmission drain pump. Transmission is discontinued it cannot be ordered regardless again I high
Near Ravenna, OH 44266
Joe O
Job Details: 07/15/2019
WASHER AMANA NTW4516FW3 "Cc: unit will not wash clothes properly, will not go into wash cycle under a loadFound error code f8e1(long fill no fill)Ran regular cycle, unit filled and agitated, cancelled cycle, had customer throw in a load. Restarted regular cycle, unit filled, and
Near Chardon, OH 44024
Brian M
Job Details: 07/15/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Cc unit trips GCFI Unit was not wired all the way at arrival wired unit up Ran test cycle with extension cord to diff outlet ran with no issue Ran test cycle In GCFI outlet still no issue Could not duplicate a breaker tripping
Near Westlake, OH 44145
Corina B
Job Details: 07/15/2019
REFRIGERATOR KITCHENAID KRSF505ES00 Replaced the door. Optest ok.
Near Painesville Township, OH 44077
Arthur V
Job Details: 07/15/2019
REFRIGERATOR GE PFS22SISCSS Replaced parts listed. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock