We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Dan H
Job Details: 06/17/2022
"Installed new heater, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Painesville, OH 44077
Dan H
Job Details: 06/17/2022
"Customer complaint of loud noise, confirmed,noise is coming from gearcase, unit needs new gearcase; ordrng 1 W11454734 (Gearcase)"
We serviced a
WHIRLPOOL WASHER
Model LSC8244EQ1
Near Parma, OH 44134
David R
Job Details: 06/17/2022
"Unit over 20 years old, Cc unit stop through cycle and wont drain water. By passed lid lock,? Unit working normally, drained all water and spinning. Will need new lid lock. Ordering. ; ordrng 1 3949247V (Lid lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near LaGrange, OH 44050
David R
Job Details: 06/17/2022
"Replaced heater. Ran diagnostics, good. Op Test Ok"
We serviced a
KENMORE DISHWASHER
Model 665.163543
Near Painesville, OH 44077
Dan H
Job Details: 06/17/2022
"Customer complaint that unit is not turning on, started normal wash cycle, unit filled and began washing, unable to duplicate the problem , unit is operating as designed"
We serviced a
FRIGIDAIRE FREEZER
Model FFU1464DW2
Near Madison, OH 44057
Dan H
Job Details: 06/17/2022
"Customer complaint that unit is not cooling, temperature at 0 degrees, good frost pattern, compressor and evaporator fan is running, unit is operating as designed"
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Seven Hills, OH 44131
Marie V
Job Details: 06/17/2022
"Replaced control board and oven sensor. Preheated unit to 350* and waited 15 more min to take temps. Removed foil tape, from the sides of the bottom cover on top oven. Also preheated bottom oven as well. The temp on top oven was showing 332*. Explain cust that unit takes minutes to get to proper temp does not just goes to 350 as soon as it shows on control. The temp sensor that was bought from the store is not showing the temps that the cust wants to see after the sensor showed 350* she did not felt secure that is good to go. was going to order a valve and manifold. Explain cust thats the only other thing that can cause it to to get to temp is valve closes before it needs to or manifold clogged. Also kitchenaid. ; ordrng 1 W11174122 (Burner) and 1 WPW10546238 (Gas valve)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44128
Marie V
Job Details: 06/17/2022
"Took POP. Cc that the unit was leaking gas and gas company came and said it was coming from stove. Turned gas back on, no gas comes in, verify main gas could not get gas to unit. I will need will need gas back on in order to find the leak. Cust will call back at us to make the appointment. They will try to schedule at the same time that the gas company. ; saved tckt"
We serviced a
ROPER DRYER
Model RED4440VQ1
Near Lakewood, OH 44107
Marie V
Job Details: 06/17/2022
Replaced timer. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Bay Village, OH 44140
Marie V
Job Details: 06/17/2022
"Replaced gearcase, motor, cam and belt. Ran calibration. And high speed spin. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Lorain, OH 44053
Gabriel P
Job Details: 06/17/2022
"Replace heater,opt test ok"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Lakewood, OH 44107
Manny
Job Details: 06/17/2022
"Cc unit not starting, try turning it on and nothing, tried diagnostics and lets me in, found codes f5e4 for door not open between cycles, f6e3 for communication error between UI and control, unit will need Ui replaced.; ordrng 1 W10911042 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Mentor, OH 44060
Joe O
Job Details: 06/17/2022
"Cc: not heatingFound venting smashed behind unit. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Ran test cycle. Found unit has no heat. Checked fuses. Tested voltage. Found temperature switch faulty. Needs temp switch; ordrng 1 W11501315 (Temperature switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE STACK W/D
Model GUD27ESSM1WW
Near Avon Lake, OH 44012
Marie V
Job Details: 06/17/2022
Replaced agitator. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Lorain, OH 44055
Gabriel P
Job Details: 06/17/2022
Replace control and drain pump opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Westlake, OH 44145
Manny
Job Details: 06/17/2022
"Found bottom of the unit separated from the cabinet and cooling escaping through there, bottom looks bowed. Called techline to report findings spoke to Leon he asked for pictures and sent him 3, unit will be send for review and they will contact me and the customer when it has been reviewed; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Ashtabula, OH 44004
Joe O
Job Details: 06/17/2022
"Installed adapters, fan harness, shaft, and pan. Advised customer to allow 24 hours for temps to adjust. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS04
Near Highland Heights, OH 44143
Brian M
Job Details: 06/17/2022
"Installed gaskets, icemaker and optics Updated both hingesOP Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF300ESS00
Near Willoughby, OH 44094
Jason N
Job Details: 06/17/2022
"Cc unit doors not aligned and not closing properly.Found RH door shifted over to the center and moving loosely when closing. Found lower hinge receiver on door is broken off and missing. Unit will need RH door replaced. Customer declined repair, estimate only. ; ordrng 1 LW10721542 (Right door fip)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Madison, OH 44057
Dan H
Job Details: 06/17/2022
"Customer complaint that unit shakes and makes a clicking noise, found 31 cents in agitator, removed, leveled unit, op test good"
We serviced a
AMANA DRYER
Model NED7200TW
Near Chardon, OH 44024
Joe O
Job Details: 06/17/2022
"Cc: fe error and shuts downFound no stored error codes. Found unit is receiving proper power. Unable to duplicate issue. Called whirlpool tech line spoke with jr. he stated to reverse l1 and l2 at the terminal block and have customer monitor. Stated this issue is usually caused from fluctuations in power supply. Also stated it could be in the control, but more then likely in power supply. Swapped l1 and l2. Advised customer to monitor. Built estimate for control. ; ordrng 1 WP35001153 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Olmsted Falls, OH 44138
Marie V
Job Details: 06/17/2022
"Special Project S17304 . Replaced heater, no leaks. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Oberlin, OH 44074
David R
Job Details: 06/17/2022
"Cc unit not producing ice/slow water. Changed water filter today, customer had. Found slow water to unit. Went to water shut off valve, had to turn multiple times in order for water to run through properly. Advised customer to have plumber change and put a new water shut off on, not done yet. After turning on and off shut off valve. Water to unit is running at normal pace and water is going into icemaker when called. Op Test Ok *** advised to have water shut off replaced."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Kirtland, OH 44094
Jason N
Job Details: 06/17/2022
"Cc unit need updated heater element installedInstalled updated heater element using customer supplied pre Id part per service pointer. Ran auto test, checked for leaks. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS0
Near Newbury Township, OH 44065
Joe O
Job Details: 06/17/2022
"Cc: not washingFound sump assembly is receiving proper power, not washing. Needs sump assemblyCustomer does not want to repair at this time; ordrng 1 W11085683 (pump&motor)"
We serviced a
KITCHENAID DISHWASHER
Model KUDC20CVSS0
Near Brecksville, OH 44141
Marie V
Job Details: 06/17/2022
"Cc that the unit does not works. Confirmed. Verify power at terminal block. 120V. Found bimetal open. Cust wanted to continue with repair. Replaced bi-metal from t/s surplus. Tested unit. Fills good , motor works and drains good. Op test ok; ordrng 1 W10258275 (Bimetal)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Columbia Station, OH 44028
David R
Job Details: 06/17/2022
"Replaced heater element. Ran diagnostics test, good. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Euclid, OH 44119
Jason N
Job Details: 06/17/2022
"Recovered refrigerant. Installed evaporator, and compressor. Pulled vacuum on system to 29 in/hg. Recharged system with 4.24oz of r134a. Low side stable at 3psi, good frost pattern starting on evaporator. Advised customer to allow up to 24 hours for unit to return to desired temperatures. Op test good. ; used 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Seven Hills, OH 44131
David R
Job Details: 06/17/2022
"Cc had questions about temp. Advised customer of all cold air coming from FZ, make sure to not block vents or items can freeze. Showed customer how to adjust temp on UI. Went through diagnostics and set test 7 to step 2, automatic 8 hrs defrost. Covered up half intake under deli drawers. Adjusted to to 40 in FF and 2 in FZ. Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, OH 44149
Gabriel P
Job Details: 06/17/2022
When arrive ran normal cycle and unit stop at 44 minutes then Call tech line spoke to adrian and we found a shorted harness he wants me to replace lower harness; ordrng 1 W11568984 (Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 06/17/2022
"Found error f4e3 pump failure replace it new ran diagnostic,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rocky River, OH 44116
Gabriel P
Job Details: 06/17/2022
Found drain hose in the floor took pictures then explain customer why unit was not starting and it was cause it was siphoning water out
We serviced a
MAYTAG FREEZER
Model MZF34X20DW00
Near Chesterland, OH 44026
Joe O
Job Details: 06/17/2022
"Cc: not cooling properlyCustomer stated unit will be fine for a day or 2 then will get warm. Found unit has good frost pattern. Evap starting to frost over. Evap fan Is running. Found evap thermistor reading out of range. Needs evap thermistor; ordrng 1 WPW10383615 (thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JCB2388ARB
Near Kirtland, OH 44094
Joe O
Job Details: 06/17/2022
"Cc: not making ice, ice build up freezer floor and leakingFound fill tube plugged. Cycled ice maker. Found ice maker is cycling and calling for water, unit not filling. Needs water valve and drain cleared. Cleared drain. Needs water valve; ordrng 1 WP61005273 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GSH25JGDCBB
Near Ravenna, OH 44266
Brian M
Job Details: 06/17/2022
Installed heater Advised to watch ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL FREEZER
Model MRT118FFFE05
Near Westlake, OH 44145
Gabriel P
Job Details: 06/17/2022
"Correct seal issue,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Westlake, OH 44145
Gabriel P
Job Details: 06/17/2022
Wrong burners customer need the right rear burner its been order twice but he kept getting a bigger size burner it wont fit took picture of what he needs customer will install wants he get the right burner ; ordrng 1 W11435659 (Right rear burner)
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Solon, OH 44139
Brian M
Job Details: 06/17/2022
Cc unit not always finishing cycle No stored codes Ran auto test and calibration Advised to watch
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/17/2022
Cc unit not heating Watched amps getting 14 amps Put bowel of water in ran 4 different times and unit is heating properly and made a bag of popcorn Can not determine an issue at this time
We serviced a
KITCHENAID REFRIGERATOR
Model BBLA20ELSS01
Near Cleveland Heights, OH 44106
Manny
Job Details: 06/17/2022
"Cc unit leaking and not making ice, found inlet line disconnected from the fill tube, reconnected fill tube and ran ice maker harvest, ice make fills and no leaks, informed customer that there would be residual water since the unit was leaking into the back panel, opt test ok"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Cleveland Heights, OH 44118
Manny
Job Details: 06/17/2022
"Cc unit not turning on and not power, checked voltage at terminal block, missing L1, checked breaker box and breaker was tripped, advise customer to have a electrician checked the breakers as they could be weak, reset breaker and ran normal cycle opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/17/2022
"Unit is not reading pressure blow through pressure hose is clear ordering pressure switch customer will install himself self no need to schedule ; ordrng 1 WPW10448876 (Pressure switch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Willoughby, OH 44094
Joe O
Job Details: 06/17/2022
Installed element. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Pepper Pike, OH 44124
Brian M
Job Details: 06/17/2022
Cc no Ice Found bin to be full Ran diagnostics no errors Ran harvest test ice in mold popped out Ran fill test no issue Advised to watch
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Brecksville, OH 44141
Marie V
Job Details: 06/17/2022
"Replaced motor. Tested unit. No leaks, op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Lakeline, OH 44095
Manny
Job Details: 06/17/2022
"Replaced heater, opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Willoughby, OH 44094
Joe O
Job Details: 06/17/2022
Installed element. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Richmond Heights, OH 44143
Manny
Job Details: 06/17/2022
"Cc unit not starting, ran diagnostics not codes, ran normal cycle unit starts, ran drain and spin, unit starts, unable to duplicate issue, advise customer to monitor unit and if possible to try and record the issue as its happening. Unit is working as designed, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Broadview Heights, OH 44147
David R
Job Details: 06/17/2022
"Replaced icemaker and heater. Ran diagnostics test 59, good, test 45 called for water. Give time for unit to cool and ice to drop. Good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Joe O
Job Details: 06/17/2022
Installed element. Tested. Op test ok
We serviced a
GE REFRIGERATOR
Model GSH25JSDDSS
Near Pepper Pike, OH 44124
Brian M
Job Details: 06/17/2022
Cc ice build up in freezer Found drain tube clogged Cleared drain OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Cleveland, OH 44108
Manny
Job Details: 06/17/2022
"Cc unit leaking from left side, removed deli drawer and found water and ice underneath it, took unit apart and found what looks like kale or lettuce blocking the drain, removed blockage and water started draining, advise customer o keep the Ff clean to avoid something getting stuck in drain tube, opt test ok."
We serviced a
MAYTAG WASHER
Model MHW8630HW1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/17/2022
"Replace latch and clear error and ran diagnostic test,pass"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Maple Heights, OH 44137
David R
Job Details: 06/17/2022
"Same as last visit, No one is at the appliance store. Called number. Employee or manager said to just reschedule.**3 count. ; schdld next appmnt for 6/24 FRI AM"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1048XTPS4
Near Beachwood, OH 44122
Brian M
Job Details: 06/17/2022
Installed valve but could not connect water line Brass elbow would not come off old valve Spoke to landlord ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE DISHWASHER
Model GDT655SMJ2ES
Near Avon, OH 44011
Marie V
Job Details: 06/16/2022
"Cc that the unit is not washing the dishes. Confirmed. Unit fills up with water and continue with cycle but, no Volta comes out for motor and motor winding shows open. Called BJ and help with diag, agreed unit will end motor and control. Cust will call back if they want to continue ; ordrng 1 WD21X24901 (Control), used 1 WD26X23258 (Motor), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS2
Near Painesville, OH 44077
Corina B
Job Details: 06/16/2022
"CC that the unit is not cold enough and ice maker is not working. Cust is stating the ui was black but came back on. Found the ice maker turned off. Cycled ice maker, cycled and filled. Fz 0-10* ff 37-43. Fans are running. Evaporator has a good frost pattern. Took a picture. Control is set at 6 Fz and 5 ff. Called BJ with the ui being blank and now working could be the control or a door being left open. Would wait on ordering a control. Advised cust to monitor the unit for the next week. ; ordrng 1 A01078804 (Control)"
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Chardon, OH 44024
Jason N
Job Details: 06/16/2022
"Cc unit still not making ice Called ge techline, suggested ice maker is not in home position, will cause ice box fan not to run, check ice maker operation. Ran manual ice maker test cycle, ice maker is not indexing, verified rake arm is stuck In the down position(not home). Unit needs ice maker per ge techline. Will credit fan motor part cost towards ice maker. ; ordrng 1 WR30X38005 (Ice maker) and 1 WR60X31997 (Ice box fan credit)"
We serviced a
WHIRLPOOL DRYER
Model LGR4634EQ3
Near Lorain, OH 44052
Angel
Job Details: 06/16/2022
Cc that unit was not heating. Ran unit and it runs but wont heat tested thermal fuse and cut off and both were good took front part of dryer apart and checked ignitor had 120vac getting to it but will not glow tested ignitor for ohms and it was open. Will need ignitor replaced ignitor from truck stock tested unit. Opt test ok.; used 1 279311 (IGNITOR) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Chesterland, OH 44026
Jason N
Job Details: 06/16/2022
"Cc unit not dispensing water or making iceChecked water source in, found main isolation valve connector had been reconnected with one terminal exposed. Corrected connector. Ran dispense test, water dispense good. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Mentor, OH 44060
Joe O
Job Details: 06/16/2022
Installed element. Tested. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Cleveland, OH 44105
Manny
Job Details: 06/16/2022
"Cc that unit is not opening the dispenser door, and that the unit is not draining properly, found unit full of water, ran diagnostics cycle and found codes f9e1 for not draining and FAE2 for wax motor issues, unit will need drain pump and dispenser, will install heater on return visit.; ordrng 1 W11412300 (Dispenser) and 1 W11497943 (Drain pump)"
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060AFC
Near Ashtabula, OH 44004
Dan H
Job Details: 06/16/2022
"Customer complaint of 50 error code, confirmed, door switch and latch are good, unit needs new relay board; ordrng 1 5304516862 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.553824
Near North Olmsted, OH 44070
Gabriel P
Job Details: 06/16/2022
"Found evaporator frozen and return air clog with ice steam completely till all ice was clear ,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 06/16/2022
"Replace heater,opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF5
Near Eastlake, OH 44095
Joe O
Job Details: 06/16/2022
Cc: leaking from freezerFound drain tube plugged. Cleared drain. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near South Euclid, OH 44121
Corina B
Job Details: 06/16/2022
CC that the unit is not cooling. Confirmed. Fz and ff 70*. Compressor and fans are running. Will need a new evaporator and compressor. ; ordrng 1 W11592010 (Compressor) and 1 W11099748 (Evaporator) and 1 W10843121 (Drier)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Chesterland, OH 44026
Brian M
Job Details: 06/16/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Avon Lake, OH 44012
Marie V
Job Details: 06/16/2022
Replaced right hand side door. Op test ok
We serviced a
GE REFRIGERATOR
Model TFX22ZPBGWW
Near Eastlake, OH 44095
Joe O
Job Details: 06/16/2022
"Cc: not cooling, leakingCustomer had unit unplugged prior to us coming out, drain pan completely full. Found element circuit open. Needs heater assembly; ordrng 1 WR51X10101 (heater & brkt asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE02
Near North Ridgeville, OH 44039
David R
Job Details: 06/16/2022
"Replaced power control, UI, fan with harness. Set unit test 7 to step 2, 8 hr defrost. Give 24 hour for temperature to reach normal. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland, OH 44109
Gabriel P
Job Details: 06/16/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Lakewood, OH 44107
Gabriel P
Job Details: 06/16/2022
Replace timer opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Wickliffe, OH 44092
Joe O
Job Details: 06/16/2022
"Cc: high pitch noise, drawers not opening/closing properly, freezing in crisper, condensation on items, scuff in doorFound temps in crisper at 33 degrees, ff at 39 degrees, found items bunched around air vent, freezer temps at 4 degrees. Advised customer to spread items to allow air to flow. Found lower shelf not installed correctly(can affect the drawer temps). Compressor and fans running. No abnormal noises heard. Needs ff doorOffice to reschedule; ordrng 1 LW10599404 (dor-fip)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Parma, OH 44134
David R
Job Details: 06/16/2022
"Frost building up in FF cabinet. Called techline. Temps read - 3, -4 FZ, FF read 60*. Tested heater circuit. Heat coming on. No over frost on Evap. Techline suggested air getting in someone. Had me fill in liner with silicone and clear ice on intake going to FF. Can feel air coming down. Sending pics to whirlpool for documentation on liner. Customer to monitor."
We serviced a
WHIRLPOOL DBL WALL OVEN
Model WOD51ES4EW02
Near Cleveland, OH 44111
Gabriel P
Job Details: 06/16/2022
"Found a grease stain I was able to get it out with my nail finger ,also advise customer that she can use soft scrub,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near North Royalton, OH 44133
David R
Job Details: 06/16/2022
"Replaced heater element. Ram diagnostics, good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rocky River, OH 44116
Gabriel P
Job Details: 06/16/2022
"Replace heater,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB300WQ2
Near Fairview Park, OH 44126
Gabriel P
Job Details: 06/16/2022
"Found a brawl and gloves underneath tub wants was clear try draining water and still wasnt draining use shot vac empty all water took pump apart found plastic blade of drain pump broken giving estimate ; ordrng 1 W10536347 (Pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near North Royalton, OH 44133
David R
Job Details: 06/16/2022
"Replaced idler and rollers. Had a vibration, moved unit around and adjusted leveling. Good. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Westlake, OH 44145
Gabriel P
Job Details: 06/16/2022
"Replace light,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Wellington, OH 44090
David R
Job Details: 06/16/2022
"Replaced heater. Ran diagnostics, good, Op Test Ok"
We serviced a
KENMORE REFRIGERATOR
Model 253.70413415
Near Westlake, OH 44145
Gabriel P
Job Details: 06/16/2022
"Unit is getting 5y ce error code intermittent call senior technician bj explain him whats going on customer will need control and may be a ui but she said she will think about it ; ordrng 1 5304504032 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Elyria, OH 44035
David R
Job Details: 06/16/2022
"Cc unit making weird humming noise. Drain pump humming, acting like it wants to drain but not. Basket full of water, vacuumed out. Found no debris or anything stuck. Weak motor. Replaced motor from surplus on truck. Cleared drain error code. Ram diagnostics and calibration. Good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WGD75HEFW0
Near Elyria, OH 44035
David R
Job Details: 06/16/2022
"Stacked unit. Cc unit not starting. Display is good, incoming 120 is good. Called techline, control not sending 120 over to motor circuit. Ordering and replace control. ; ordrng 1 W11537223 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Conneaut, OH 44030
Dan H
Job Details: 06/16/2022
"Customer complaint that unit is not starting, motor is just humming, unit needs new motor , customer does not want repair ; ordrng 1 279827 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Conneaut, OH 44030
Dan H
Job Details: 06/16/2022
"Installed new motor and capacitor , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Kirtland, OH 44094
Jason N
Job Details: 06/16/2022
"Cc unit not cooling in both sectionsFound unit temps at 56 in freezer section, 62 in ff section. Checked evaporator frost pattern, light frost on first few coils. Unit has a refrigerant leak, will need sealed system repair. Unit is located in an RV cabinet space, will need additional technician to remove. ; ordrng 1 W10309988 (Compressor) and 1 WP2188822 (Evaporator), used 1 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS
Near Pepper Pike, OH 44124
Brian M
Job Details: 06/16/2022
Cc ui not making selections Found ui not making all selections and lights not working Will not finish cycle Needs ui and control ; ordrng 1 WPW10475780 (panel-cntl) and 1 W10595568 (cntrl-elec)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Avon Lake, OH 44012
Marie V
Job Details: 06/16/2022
Replaced both freezer lights. Op test ok
We serviced a
ELECTROLUX REFRIGERATOR
Model E42BS75EPS
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/16/2022
Cc unit not cooling Found fan not running Needs fan motor Parts are NLa If customer finds parts Installation will be $325 +tax ; ordrng 1 5304448932 (evaporator assy) and 1 5304448934 (motor-evap fan)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/16/2022
Cc unit not powering on Found terminal block damaged Needs block and harness and power cord ; ordrng 1 W11213032 (Harness) and 1 W11573809 (Terminal block) and 4 WP3378128 (Washer)s and 4 WPW10277003 (screw)s and 1 W11365011 (Dishwasher Cord)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Cleveland Heights, OH 44118
Manny
Job Details: 06/16/2022
"Replaced fz LED module, opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near East Cleveland, OH 44112
Corina B
Job Details: 06/16/2022
Cooktop was hot. Had to reschedule appointment ; schdld next appmnt for 6/22 WED !
We serviced a
WHIRLPOOL RANGE
Model GGE388LXS04
Near Shaker Heights, OH 44122
Corina B
Job Details: 06/16/2022
"CC that there was a spark when cooking and the unit is not working. Confirmed. Checked terminal block, 0 volts. Found the breaker tripped. Checked the control and the switches, no visual burn marks. Heated the ovens and the cooktop at the same time. Opt test ok."
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Madison, OH 44057
Dan H
Job Details: 06/16/2022
"Installed new valves, op test good , customer is not happy at all that we replaced the valves with the same valves, customer wants us to find a valve that closes softer and install that, customer did not even test unit before he got on the phone with the warranty company"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Painesville, OH 44077
Dan H
Job Details: 06/16/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 64 degrees, unable to open freezer section door, found fresh food section evaporator frozen solid, unit needs new fresh food section evaporator fan/thermistor and control, customer does not want repair at this time ; ordrng 1 W11087438 (Fan/thrm) and 1 WPW10675033 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Seven Hills, OH 44131
Manny
Job Details: 06/16/2022
"Cant remove the unit due to the floor being higher than the unit legs, any time I tried to removed it it gets caught in the floor, there is a high chance that the floor would be damaged while removing the unit, spoke to BJ and he advise customer have a contractor removed the unit and let us know so we can come out and replace the part. He stated hell get a crow bar and try to remove it himself, he started cutting the floor himself, he removed a big chunk of flooring and still doesnt come out, old him I cant stay any longer but he can give us a call when unit is removed from cabinet ; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Richmond Heights, OH 44143
Jason N
Job Details: 06/16/2022
Installed console control. Tested all buttons for functionality. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Bay Village, OH 44140
Angel
Job Details: 06/16/2022
"Cc that unit turns on and off and sometimes is works and sometimes it doesnt. Verified and Unit will not turn on but will get into diagnostics and found error codes F6E2 UI can not hear ACU and F6E3 ACU can not hear UI removed console to make sure all the connectors and wiring were good and they were unit will need ACU and UI replaced. Gave customer estimate and stated she will try to call whirlpool to try to get at least the parts covered. Charged service call.; ordrng 1 W11162441 (UI) and 1 W11162440 (Control), used 1 SHIPPING (shipping and handling) from stock"