Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8428 customer reviews

Map of LaGrange, OH

Very Satisfied




Review of Fred's Appliance Service

Techs were on time, polite, knowledgeable about the problem, had repair done quickly.


Response from Fred's Appliance Service:

Hi Teresa, Thank you for submitting your feedback! We are happy to hear about your positive experience and that your unit is repaired and working! Have a great weekend! The Fred's Team


Map of North Royalton, OH

Freezer Receiving Frost




Review of Fred's Appliance Service

The repairman was on time and spent roughly 20 minutes at the house. He said the door was not sealing properly. I saw him add vaseline to the seal and he asked me to keep the door shut. The door stayed shut for 5 hours. The door still doesn't have a tight seal and I'm getting frost in the freezer again. The visit was not productive.


Response from Fred's Appliance Service:

Hi Joseph, Thank you very taking the time to submit your review. We would certainly like to send another technician out to your home. I just called and left you a message with the steps to take to set up for service. Please give us a call if you have any questions 1-888-45-FREDS Thank you! The Fred's Team


Map of Avon Lake, OH

Great Service




Review of Fred's Appliance Service

Brian did an excellent job in installing the parts & explaining the situation.


Map of Broadview Heights, OH

So satisfied!!




Review of Fred's Appliance Service

I was impressed with Fred's from start to finish. They contacted me after I notified my warranty company. I day was determined, and a follow-up call and email was sent with the 3-hour timeframe for the service to be done. The service men were here within the timeframe, completed the work, and were out in about a half hours. Fred's was professional from start to finish! Thank you!


Response from Fred's Appliance Service:

Hi Sandra, Thank you so much for taking the time to give us your feedback. We are happy to hear that you had such a great experience from scheduling all the way through your completed repair! Have a great week! Thank you, The Fred's Team


Map of Strongsville, OH

broken dryer




Review of Fred's Appliance Service

great service


Map of Wickliffe, OH

Good workers, convenient to schedule, price not bad.




Review of Fred's Appliance Service

Seems like they did a good job, workers were very professional. Price ($89.99 service charge) seemed a LITTLE high, but not excessively so.


Map of Mayfield, OH

This Whirlpool Refrig - A Lemon turning into Lemonade With Fred!?




Review of Fred's Appliance Service

6-7 month old side by side refrigerator has had a total of 4 service calls for 2 different problems -mfg. issues with controls/thermostat. Corina has done an outstanding job each and every time. Neat, efficient, and aim to please the customer describes her!


Response from Fred's Appliance Service:

Hi James, Thanks so much for taking the time to submit your review! We know it can be a bummer to have issues with a recently purchased refrigerator, so we do our best to send out our knowledgeable technicians in a timely and efficient matter. We are so glad Corina was able to assist to help you get this unit up and running. Have a great weekend! The Fred's Team


Map of Cleveland, OH

Outrageous price




Review of Fred's Appliance Service

I thought I was paying the 97.00 to get my washer fixed not looked at it was not explained to me I would have never agreed to that if my washer was still not going to work I would have just bought a used one


Response from Fred's Appliance Service:

Hi Jassmine, Thank you so much for taking the time to submit your feedback regarding your repair. I apologize for the confusion on the price of our service call and diagnostic fee. We do not apply the charge of the service call to a repair so that we can keep all charges separate and clear for our customers. Our technicians complete a thorough diagnostic of your appliance and create an estimate for repair. We also warranty the service call for 30 days. In order to provide you this excellent service, we need to invest both time and labor in diagnosing your unit fully and warrantying the service call. This is why we must charge the fee. Thank you for your feedback! The Fred's team


Map of Middleburg Heights, OH

Professional with great service




Review of Fred's Appliance Service

I would recommend company to family and friends. Technicians arrived on time, very knowledgeable about my appliance. They explained the repair and answered questions that would help me in the future.


Response from Fred's Appliance Service:

Hi Kathleen, Thank you so much for submitting your feedback! We are happy to hear that our technicians were prompt and knowledgeable. We do our best to educate our customers and suggest maintenance tips to prevent service in the future. Always feel free to reach out with questions! Have a great weekend! The Fred's Team


Map of Shaker Heights, OH

Great service, very pricey!




Review of Fred's Appliance Service

The technician, the repair, and the convenience scheduling were great. The repair of a 15 dollar part was over $200 and the 89.50 fee for them to show up was not credited at all towards the cost of the repair, it was on top of the repair cost. Next time we know better and do not call the Whirlpool Helpline but call Fred's appliances directly.


Response from Fred's Appliance Service:

Hi Joachim, Thank you so much for your feedback and review. We are so happy to hear that you had a great experience with both scheduling and the repairing of your unit. We frequently evaluate our pricing to ensure that it reflects the scope of the repair and is fair to our customers. I will be sure to forward your concern regarding this particular repair to management for review. Please know that in addition to your unit being repaired, we also warranty our service call for 30 days which is why we are sure to take the time and labor need to diagnose your unit (the reason behind the $89.95 charge). Again, we are pleased to know that your unit is back up and running. If you have any questions or concerns, do not hesitate to give us a call at 1-888-45-FREDS. Thank you! The Fred's Team


Great Service




Review of Fred's Appliance Service

Our service tech was very nice, friendly and professional.


Great Service




Review of Fred's Appliance Service

I needed a shelf trim replaced under warranty on my new Amana refrigerator. Mac and his partner were very efficient, knew what they were doing, and replaced the trim. Friendly service.


Response from Fred's Appliance Service:

Hi Nicholas, Thank you for taking the time to submit your feedback. We are happy to hear that Mac and Paul were friendly and efficient in repairing you refrigerator. Have a great weekend! The Fred's Team


Service Call on BRAND NEW washer.




Review of Fred's Appliance Service

The service I received from Fred's was very good. The only complaint was that the initial call was 45 minutes past the 3 hour "window". But they diagnosed the problem, the part was delivered to my door the next door, and on the 2nd call to replace the control unit the tech was on time and performed the repair. I want to add that the initial call I made to Maytag was absolutely terrible ... put on hold for 16 minutes and then disconnected so I had to call back a 2nd time. I was already aggravated because the washer was less than 30 days old! But Fred's didn't manufacture the unit, and their service was professional and very good.


Response from Fred's Appliance Service:

Hi Ted, We appreciate you taking the time to submit your honest review. We are so happy to hear that the part arrived quickly and the technician was able to get your unit back up and running quickly. I apologize that you had a poor experience with Maytag, we can certainly share your experience with them so they can better improve their service. Again, we are so happy to hear that the unit was serviced correctly and you're back up and running. Feel free to give us a call should you have any questions or experience any issues. Thank you and have a great weekend! The Fred's Team


y




Review of Fred's Appliance Service


Timely Service, Good Work




Review of Fred's Appliance Service


Super Repairman




Review of Fred's Appliance Service

Brain was very nice & professional. Arrived in my service window of time. Used shoe covers & got to work on my dishwasher. Answered my questions & explained the repair. Will use again.


Response from Fred's Appliance Service:

Hi Maria, Thank you so much for submitting your feedback! We do our best to come into your home and fix your appliance quickly and efficiently and without leaving any trail behind! We are very happy to hear of your great experience! Thanks! The Fred's Team


Lane Brown




Review of Fred's Appliance Service

Great service. Disappointed st the purchase of my Maytag refrigerator. The service from your company is great.


Drain fixed




Review of Fred's Appliance Service

Technicians Brian and Gabriel were very polite and professional. I would recommend them to others!


Great service! Awesome repairman




Review of Fred's Appliance Service


Great service. Technician quickly identified problem. Left clear instructions to follow to avoid same problem in future




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hi Rodrigo, Thanks so much for your feedback! We are glad to hear that Corey assisted you quickly and efficiently and also gave some maintenance tips as well! Have a great week! The Fred's Team


Na




Review of Fred's Appliance Service


Great job




Review of Fred's Appliance Service

Punctual and Great Service


Great service




Review of Fred's Appliance Service


Quick And Everything Is Fixed




Review of Fred's Appliance Service


Brian




Review of Fred's Appliance Service

Great service!


Great service




Review of Fred's Appliance Service

Technicians were knowledgeable timely and clean


Well trained professional repairman.




Review of Fred's Appliance Service

Chad diagnosed the problem quickly and ordered the parts which were under warranty. The all repairs were made under two hours, the refrigerator has been preforming like new for days with no problems.


Response from Fred's Appliance Service:

John, Thank you so much for sharing your feedback! We know how stressful it can be to have a refrigerator break down, so we do our best to get you up and running as quickly as possible. We are glad Chad was efficient in assisting you! Have a great weekend! The Fred's Team


Jan




Review of Fred's Appliance Service

Nice people, and those are words that we can’t always use, but being nice is very important. When you combine that with knowedgeable it’s an unbeatable combination.


Response from Fred's Appliance Service:

Hi Jan, We really appreciate you taking the time to share you feedback and positive experience with our technicians. We agree that being nice is extremely important and certainly makes the repair experience better for all of us! Happy to hear that Art was not only knowledgeable but also friendly in helping get your appliance up and running again. Have a great weekend! The Fred's Team


right on time - good communication




Review of Fred's Appliance Service

would definitively use them again- my refrigerator was under extended warranty so I don't know the pricing


Response from Fred's Appliance Service:

Hi Susan, Thanks so much for submitting your feedback! We do our best to communicate with our customers so they know exactly what to expect. We will be here if you need us again, but hopefully everything is smooth sailing from here! Have a great weekend! The Fred's Team


Great!




Review of Fred's Appliance Service

Technician with initials CL excellent - very professional!


Fast Efficient Service. Tech very knowledgeable




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Quick and tech was very knowledgeable


very friendly, very polite, and knowledgable




Review of Fred's Appliance Service

why is it that the pain goes away when the doctor comes. the machine reacted differently when Dan was here. hopefully it does not re occur.


Response from Fred's Appliance Service:

Hi Alex, Intermittent problems can be tricky! We hope your machine is working now, for good! But if you have any problems, don't hesitate to give us a call! Thanks! The Fred's Team


Great Service




Review of Fred's Appliance Service


Dennis




Review of Fred's Appliance Service


Excellent




Review of Fred's Appliance Service


Fixed fridge




Review of Fred's Appliance Service

They had trouble with the appointment times.


Response from Fred's Appliance Service:

Hi Sue, Thank you so much for taking the time to submit your feedback. I do see we had to reschedule your appointment due to a technician becoming ill. I apologize for the inconvenience. We are very happy to hear that your refrigerator is up and running again! Thanks! The Fred's Team


Maytag dryer no heat




Review of Fred's Appliance Service

Was knowledgeable and fixed problem quickly


Great service.




Review of Fred's Appliance Service

Corey was very nice and very helpful.


Great Service. Corina was very knowledgeable and customer frendly.




Review of Fred's Appliance Service


Polite service representative




Review of Fred's Appliance Service

I have used Fred's several times. The guys are polite, friendly and on time. They do a great job and answer all my questions. I would recommend this company.


Great service




Review of Fred's Appliance Service

Tech was very very nice, knowlegable, and answered all my questions, would highly recommend him.


Great Service




Review of Fred's Appliance Service

Quick work!


Great service!




Review of Fred's Appliance Service

Great field tech!


Very satisfied!




Review of Fred's Appliance Service

Representatives are very professional and polite.


Response from Fred's Appliance Service:

Hi Sue, Thank you for taking the time to submit your feedback! We are so glad that you are very satisfied! Have a great rest of your week! The Fred's Team


Great Service!




Review of Fred's Appliance Service

Very professional and courteous, would highly recommend


Response from Fred's Appliance Service:

Hi Sylvia, Thanks so much for your feedback! Have a great week! The Fred's Team


Jonathan




Review of Fred's Appliance Service

Great


did not even try to look into problem




Review of Fred's Appliance Service

late, and not helpful to our concern.


Response from Fred's Appliance Service:

Hi Sandra, Thank you for taking the time to give us your feedback. I do see that the technician arrived later than your scheduled appointment and I do apologize for that! In regards to the repair, I see the technician measured the temperature of the water coming from your dispenser and it matches the internal temperature of the refrigerator. Since the reservoir for the water dispenser is in the refrigerator, that is the temperature that it will dispense. However, if you are still having issues with the temperature, I would recommend calling the manufacturer of the refrigerator to see if they have had any similar issues. We are happy to come out to take another look as well. Simply call us at 1-888-45-FREDS. Have a great rest of your week! The Fred's Team


Great Technician




Review of Fred's Appliance Service

Brian was very professional and took time to listen to the problem and suggest solutions. He was very courteous and friendly. I liked how Fred's sends picture of technician, you can track his arrival and that they always use shoe covers. Excellent customer service.


Great work




Review of Fred's Appliance Service


Great Service!




Review of Fred's Appliance Service

Arthur was very quick and very nice! Thank you so much!


Response from Fred's Appliance Service:

Hi Darcy, Thanks for the review! We are so glad Art took care of you quickly! Have a great week! The Fred's Team


Great service, tech was polite and explained everything!




Review of Fred's Appliance Service

Excellent, service tech explained everything! Very polite and knowledgeable .


washer repair




Review of Fred's Appliance Service


Maytag gas stove




Review of Fred's Appliance Service

Outstanding service! Two gentlemen showed up; one was in training & both were very polite & professional. The problem was identified quickly; my ignitor & mother board resulted in my oven not working. The board had to be ordered & was shipped to my home in two days. I was also informed that my warranty plan with American Home Sheild saved me $400 plus dollars. Last, the repair took less than 15 minutes.


Response from Fred's Appliance Service:

Hello! Thank you so much for all of your feedback. We are very happy to hear that the technicians were both professional and knowledgeable. Have a great week! The Fred's Team


appreciate your good service




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service

on time, very efficient, very knowledgeable, washer works perfect.


Excellent Service!




Review of Fred's Appliance Service

Excellent service! Brian was very thorough and listened carefully to my concerns about the issue. He inspected all wiring and the refrigerator's mother board to be sure there wasn't any problem after we'd noticed a burning/electrical smell.


Response from Fred's Appliance Service:

Hi Catherine, Thank you so much for taking the time to share your feedback and positive review. We are so happy to hear that Brian was able to understand your concerns and carefully inspect your appliance! We know how scary a burning smell can be! Have a great week! The Fred's Team


my aunt said they were great thank you




Review of Fred's Appliance Service


Great Service!




Review of Fred's Appliance Service


Doug




Review of Fred's Appliance Service

Very good guy! Shouldn’t have to pay $90.00 for him to tell me it was okay!!!’nn


Very impressed with your service




Review of Fred's Appliance Service

Repairs were very professional and the whole experience was refreshing. This is the fourth attempt to repair our frig. I hope that it is fixed this time. Corina was knowledgeable and efficient as well as a pleasant person for as late as it was.


Very nice




Review of Fred's Appliance Service


Simple Repair




Review of Fred's Appliance Service

Good service for a simple repair.


good service good price




Review of Fred's Appliance Service

corey was professional and answered all the questions i asked him as he was working


Response from Fred's Appliance Service:

Hi Roberta, Great feedback! We find that educating our customers helps everyone in the long run. Thank you so much for your time! The Fred's Team


Great Service




Review of Fred's Appliance Service

Very helpful and thorough in exploring the issue with my washer. Requested afternoon appointments since I work night shift which I really appreciated. Good customer service.


Response from Fred's Appliance Service:

Hi Emily, Thanks so much for sharing your feedback! We know how touch scheduling can be so we always do our best to work with out customers' schedule. So glad it worked out! Have a great weekend! The Fred's Team


Heath




Review of Fred's Appliance Service

Not convenient, you cancelled service time I had to rearrange work schedule twice! Service tech was excellent.


Response from Fred's Appliance Service:

Hi Heath, Thank you for taking the time to submit your feedback. I do see that we had an injured technician and we had to reschedule the repairs that we had routed for him. I apologize for the inconvenience in rescheduling your appointment. We understand that it can be challenging to rearrange schedules; we truly appreciate your flexibility in this. I am glad that Brian was able to take care of you and get your dryer up and running again! Enjoy your weekend, The Fred's Team


Rita




Review of Fred's Appliance Service

Great experience


Outstanding Service




Review of Fred's Appliance Service

Fred's appliance was polite, personable and professional from the start. The customer care team answering the phone could not have done a better job. The repair tech, Corina was awesome. She was neat and clean and quickly diagnosed and resolved our issues with our brand new refridgerator.


Response from Fred's Appliance Service:

Hi Mona, Thank you so much for taking the time to submit your review and feedback. We've got a great team here at Fred's, from the office to the field techs, and we are glad you had such a great experience. Happy to hear that Corina did an efficient job at getting your refrigerator running again. Have a great weekend! The Fred's Team


Great Service




Review of Fred's Appliance Service


Denise




Review of Fred's Appliance Service

Fast and great service


Dryer Repair




Review of Fred's Appliance Service

The techs were prompt and both were very courteous. They did a thorough job and were very careful about tracking in rain or debris from shoes. Both were knowledgeable and friendly.


Response from Fred's Appliance Service:

Hi Oriana, Thank you so much for your feedback. We always strive to leave our customers' home in a better condition than we found it! Our technicians respect your home the same as they would their own, and nobody wants rain or dirt tracked around! We are so glad you had a positive experience with our technicians and service. Thanks and have a great weekend! The Fred's Team


Timely, professional & costly.




Review of Fred's Appliance Service

Timely, professional, honest & costly.


Great Job




Review of Fred's Appliance Service


Great Service by a very knowledgeable tech!




Review of Fred's Appliance Service

Brian has now repaired just about each appliance in my kitchen; he always offers me great advice on maintenance. I ALWAYS request him when calling for service.


Response from Fred's Appliance Service:

Hi Maya, Thank you for recognizing our technician, Brian, as an excellent technician! We are happy to hear he is sharing maintenance tips that will decrease your need for service on your appliances in the future. He is certainly an asset to our team! Have a great weekend! The Fred's Team


Very prompt. Replaced part in a timely fashion




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hi Mark, Thank you so much for taking the time to submit your feedback. We are always striving for ways to be more efficient in respect of our customers' time! Have a great weekend! The Fred's Team


Prompt, friendly, knowedgeable




Review of Fred's Appliance Service


Awesome




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Washer Bellow & Dishwasher Kit




Review of Fred's Appliance Service

Washing machine bellow charged way too high by Fred's, so I purchased elsewhere. I am pleased, however, that when representative came, he also serviced my dishwasher door, and that part fee was considerably more reasonable.


Response from Fred's Appliance Service:

Hi Craig! Thanks so much for the review. We're sorry the bellow seemed high. We do not set our prices on parts. We order from authorized distributors as per our agreement with Whirlpool. Thank you so much for the feedback. We will be passing this along to Whirlpool! - The Fred's Team


Quick and helpful




Review of Fred's Appliance Service


Fridge Repair




Review of Fred's Appliance Service

Corina was great


Great service




Review of Fred's Appliance Service

Brian was very knowledgeable and explained what he was doing. Couldn't be happier.


Response from Fred's Appliance Service:

Hi Maureen, Thanks for sharing your great experience with Brian! We pride ourselves in educating our customers on the repairs so you can be confident in your appliance once we leave your home. Have a great week! The Fred's Team


Called ahead was on time very friendly.




Review of Fred's Appliance Service


Thanks




Review of Fred's Appliance Service

Thanks again for all your help! Regards, Tony


Response from Fred's Appliance Service:

Tony, We are always happy to help! Thanks for sharing your 5-star review! The Fred's Team


Dishwasher repair




Review of Fred's Appliance Service

Excelllent service. Very nice worker. Gave additional info on cleaning the dishwasher.


Response from Fred's Appliance Service:

Hi Bernard, Thanks for taking the time to give us feedback. We are happy to hear that Brian gave excellent service and was helpful with tips and tricks, too! Feel free to call or chat us if you ever have any questions! Thanks! The Fred's Team


Great service




Review of Fred's Appliance Service

I was impressed, she was very professional. Also was done in a timely manor . She did a great job .


Response from Fred's Appliance Service:

Melanie, Thank you for taking the time to give us feedback. Corina is an excellent professional and an asset to our Team! We are glad you had such a great experience. Have a great rest of your week! The Fred's Team


Homeowner




Review of Fred's Appliance Service

Chad was great heard/answered all my questions


Great Service




Review of Fred's Appliance Service


Fantastic service




Review of Fred's Appliance Service

Polite efficient and willing to go beyond what was assigned


Response from Fred's Appliance Service:

Julie, That is so great to hear! We do our best to train our technicians to be efficient in repair and courteous in customer service. Thank you for sharing your feedback! All Our Best, The Fred's Team


Great Service. But the work was a bit pricey.




Review of Fred's Appliance Service

A little on the Expensive side. Great service, tho.


Response from Fred's Appliance Service:

Hi Marilyn, Thank you for taking the time to share your feedback! We are glad you were pleased with the service. We frequently evaluate our pricing to ensure it's fair to our customers. However, I will forward this information to management so we can re-evaluate again soon! Thanks so much! The Fred's Team


Polite service




Review of Fred's Appliance Service

I didn't even know that the service person was in the home. The repair makes my washer sound like a new machine. I don't even hear the machine running. THANK YOU.


Response from Fred's Appliance Service:

Hi Harold, We are so happy to hear that Corina was in and out without notice! Our motto is to leave your home cleaner than we found it. Enjoy your quiet washer! Thanks! The Fred's Team


Efficient and nice




Review of Fred's Appliance Service

The tech, Cory, was very nice and completed the job quickly.


Shandi




Review of Fred's Appliance Service

Great


Peg




Review of Fred's Appliance Service


Awesome service




Review of Fred's Appliance Service

Service man was as quick as possible and very thorough. Highly recommended


Response from Fred's Appliance Service:

Thanks for the positive review Verecia! Glad we were able to assist you efficiently. Have a great rest of your week! The Fred's Team


Wonderful Service




Review of Fred's Appliance Service

Our dishwasher was making unusual noises. Brian turned it on and immediately determined the issue. He went right to work, took the machine apart, remedied the situation, and expertly put the machine back together again. Your appliances are in superb hands with Fred’s Appliance and their professional technicians. Thanks to Fred’s again.


Response from Fred's Appliance Service:

Hello! Thank you for taking the time to share your feedback! All of our technicians have lots of experience and we keep them up-to-date with the changing industry. Professionalism is also one of our keys to success; kudos to Brian for showcasing that to you! Have a great week! The Fred's Team


Good Service




Review of Fred's Appliance Service


Awesome




Review of Fred's Appliance Service


Pleasant and right on time.




Review of Fred's Appliance Service

I have never had anyone from Fred's to my house before. I am very impressed with the way they quickly arranged the appointment and followed through to give me a small time window.


Response from Fred's Appliance Service:

Hi Susan, Thank you so much for letting us know! We take pride in being efficient and respectful of our customers' time. Have a great rest of your week! Thank you, The Fred's Team


very nice people from the person on the phone to the tech at my door




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hi Joanna, Great to hear! Thanks for taking the time to give us a great review. Hope you enjoy the rest of your week! All Our Best, The Fred's Team


Great Serbice




Review of Fred's Appliance Service


Very professional and helpful.




Review of Fred's Appliance Service


South Euclid




Review of Fred's Appliance Service

Excellent and professional service


Mrs




Review of Fred's Appliance Service

Very good


april




Review of Fred's Appliance Service


Home Depot appliance Repair




Review of Fred's Appliance Service

Fred's appliance repair was extremely responsible about setting times, responding to messages, has an excellent automated appointment reminder and came right on time!!!


Response from Fred's Appliance Service:

Hi Rique, That is so great to hear; thanks for letting us know! We are glad that you appreciate the appointment reminder. We are always striving to make the repair process easier for everyone. Have a great week! The Fred's Team


experienced service man who solved the problem




Review of Fred's Appliance Service

Cheerful and easy to deal with.


Great service




Review of Fred's Appliance Service

Very knowledgeable, and courteous!


Response from Fred's Appliance Service:

Hi Dolores, Thanks for the feedback! We pride ourselves in keeping our technicians up-to-date with the always changing industry! Have a great week! Thank you, The Fred's Team


Not happy




Review of Fred's Appliance Service

Issue was not resolved. Tech came to fix the ice maker in our freezer and he left without seeing it make ice!


Response from Fred's Appliance Service:

Hi Esther, I am so sorry your refrigerator isn't making any ice. We would like to send another technician out to your home to take a second look. Since your unit is under warranty, please call Whirlpool 800-253-1301 to get your appointment set up and we will send out a technician. Thanks so much for your feedback! We will get this issue resolved as soon as possible! Thanks! The Fred's Team


Super nice and knowledgeable young man!




Review of Fred's Appliance Service

I will definitely call Fred's again if needed. Thank you.


Great Service




Review of Fred's Appliance Service


Fantastic




Review of Fred's Appliance Service

Tecnician took time to explain what the problem may have been


Fast and knowledgeable




Review of Fred's Appliance Service

The service rep was very familiar with our appliance and was able to quickly resolve the issue. Very polite, on time, exceeded our expectations!


Excellent customer service




Review of Fred's Appliance Service


Robert was excellent! He called prior to arriving and energy some self upon arrival. He fix the part that was broken. He even took the time to answer




Review of Fred's Appliance Service

Yes


Ed




Review of Fred's Appliance Service

Our technician was polite, courteous, and professional ...fully explained the problem, how he was going to fix it... In short, a wonderful experience all the way around


Expert Service




Review of Fred's Appliance Service

The service was prompt and excellent- so very professional! I was kept well informed and there was documentation of every encounter. I so appreciated the efficiency and understanding of the service personnel and telephone staff to restore service. I will definitely use and recommend this company for any future needs.


.




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service


Chad was great!!




Review of Fred's Appliance Service

He was prompt, knowledgeable, and a nice guy. My noisy damper on my new refrigerator is repaired, and I couldn't be happier..


Great Service!




Review of Fred's Appliance Service

Art was prompt, very pleasant and knowledgeable. He also did his best to accommodate our work schedule.


Fair service




Review of Fred's Appliance Service

Repairman arrived at wrong house and said no one was home. Then he said the problem with my dryer was electrical. I called an electrician who said everything was fine. So the repairman made a second visit and repaired the on/off button.


Response from Fred's Appliance Service:

Hello Kim, Thank you so much for submitting your feedback. We are constantly striving to improve our service and your submission is certainly helpful. We would like our management team to review your service history on your dryer. I just gave you a call and left a message. Would you be able to send over a copy of the electricians bill? If so, please email us at service@fredsappliance.com. We want to make sure you are completely satisfied with your repair, so feel free to call with any questions at all. Otherwise, someone from our team will be in touch after reviewing the electrician's notes. Thanks and have a great week! The Fred's Team


good service




Review of Fred's Appliance Service

Service was satisfactory but tech could have had better people skills.


Quick, efficient and neat.




Review of Fred's Appliance Service


Awesome service!




Review of Fred's Appliance Service

Outstanding service! Art diagnosed the problem quickly and the part has been ordered!


Honest assessment




Review of Fred's Appliance Service

Was disappointed to here that the cost of repair was almost as much as a new machine but Brian was fair and honest with my 8 yr old machine. Sad it didn’t last longer.


Diagnose Maytag Bravos XL




Review of Fred's Appliance Service

Washing Machine Technicians from Fred's Appliance were sent out by Maytag to diagnose a brand-new Maytag Bravos XL that we just bought at the Avon Home Depot Store. The brand new washing machine leaves white, soapy lines of reside on my navy blue work pants and also on my wife's navy blue, black work apparel. Maytag had them replace a circuit board. Anyhow, the team from Fred's was on time and prompt and courteous. It's Maytag itself who I should be reviewing because we just bought this washing machine brand spanking new and out of the box it leaves white soap residue lines on navy blue and black apparel. We'll see if this new circuit board fixes the issue with a brand new Maytag Bravos Unit. Anyhow, Fred's Appliance was great. Five stars!


Great Service




Review of Fred's Appliance Service

Very Nice


Excellent sevice




Review of Fred's Appliance Service

Great! Fast and professional.


KenV




Review of Fred's Appliance Service

I would use Fred Services again


Great Service




Review of Fred's Appliance Service


Great Service!




Review of Fred's Appliance Service

Tech's were on time, very courteous and quick. Diagnosed the problem fast and took care of it! This was a warranty repair.


Very courteous




Review of Fred's Appliance Service

Repairman very nice, explained things well. I did not agree with Whirlpool's diagnosis, but he was very nice & helpful.


Very Good Service




Review of Fred's Appliance Service

On time, helpful and efficient


Mary




Review of Fred's Appliance Service

Good service and great communication about timeframe and who was coming .


Lane




Review of Fred's Appliance Service

They are a great company to work with. This time they replaced the whole ice machine. Hoping everything will be okay.


Great service




Review of Fred's Appliance Service

Good


Excellent service and great scheduling/reminder system. All very efficient.




Review of Fred's Appliance Service


Dishwasher Not cleaning properly




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hi Sheree, Thank you so much for submitting you feedback to us. We truly appreciate it. I did some investigation and it appears our technician recommended trying different types of soap and reducing the amount you use each cycle. Let us know if this helps the issue or not. If you are still having problems, let us know and we will be happy to come take another look! Have a great weekend! The Fred's Team


He was very nice and respectful.




Review of Fred's Appliance Service

I would like more people who come out have that much respect and caring.


Need to be more attention deal tail with date changes with accurate time




Review of Fred's Appliance Service


Great warranty service




Review of Fred's Appliance Service


New Ice Maker




Review of Fred's Appliance Service

Corina came well within the scheduled time, and installed a new ice maker. She was careful, efficient, friendly, and thorough in the time she spent here. I was very pleased with her professionalism.


Great Service




Review of Fred's Appliance Service

Corina was prompt and efficient. Fixed the problem.


Great service




Review of Fred's Appliance Service

Corey was great! He’s friendly, professional, explains the problem and what he’s fixing. Thank you!!


Good service.




Review of Fred's Appliance Service

Good service. Love the web page that tells you when the tech will be there.


Excellent Service




Review of Fred's Appliance Service

Robert's professional service and knowledge was greatly appreciated during his visit this morning.


Ken




Review of Fred's Appliance Service

Great service!! This was the second time we called them .. And very pleased with everything..


OWNER




Review of Fred's Appliance Service

TIMELY REPAIR FOR WARRANTY SERVICE. THANK YOU GREAT JOB!


Prompt and knowledgable




Review of Fred's Appliance Service

Corey was able to correct the broken catch with a minimum amount of time and effort.


Great Service




Review of Fred's Appliance Service

Corina was great...I appreciated her honesty and valued her opinion. I would ask for her again if needed. I was disappointed that it took 3 days to get someone to come for the repair....that is not a reflection on Corina


DW repair




Review of Fred's Appliance Service

Great !!


Pleasant, quick and kind.




Review of Fred's Appliance Service


Good




Review of Fred's Appliance Service

Done smoothly


Perfect Experience




Review of Fred's Appliance Service

This was a painless experience!


Friendly, Professional, Top Notch Service Call




Review of Fred's Appliance Service


Dishwasher




Review of Fred's Appliance Service


Reliable service




Review of Fred's Appliance Service

Corina had to fill in for another rep and was so pleasant and professional.


Very satisfactory




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

The technician completed the work quickly and was tidy.


Amazing Service




Review of Fred's Appliance Service

I found Fred’s Appliance to be amazing. They were prompt in scheduling our service. When they said they’d call they did. We were told who would come and when he would arrive. And he did so. Cory was polite and skilled. He had everything he needed and did a wonderful job. I will call them again should another appliance fail.


Great work!




Review of Fred's Appliance Service

Fred's is very responsive to service calls and accurate in their diagnosis and work performed.


Excellent!




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

We needed our dryer repaired and we had a great experience with Fred’s Appliance. Scheduling an appointment was very convenient since there were a lot of openings to choose from. Chad repaired our dryer very fast and was very knowledgeable, kind, and professional. I would definitely recommend this company.


Thank you




Review of Fred's Appliance Service

She was very personable.


Excellent service !




Review of Fred's Appliance Service

It was excellent!


Norman




Review of Fred's Appliance Service

Great service


Kari




Review of Fred's Appliance Service


Brian was an awesome service man. The price was ok.




Review of Fred's Appliance Service

I would recommend your company to everyone I know.


Darlene oliphant




Review of Fred's Appliance Service

Well mannered and very professional.


Technician was great but showed up really really late!




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hi Sean, Thank you so much for submitting your review. We are happy the technician was great but we apologize that he showed up outside of his timeframe. Sometimes things happen throughout the day, such as difficult appliances, but I hope our office team was able to keep you in the loop. Thank you! The Fred's Team


Jim




Review of Fred's Appliance Service

Nice people and great service!


Pleasant Experience




Review of Fred's Appliance Service

Macaulay and his partner were both pleasant, efficient and knowledgeable about their business. They took care of everything I needed and responded to all my questions. Nice guys.


Great service




Review of Fred's Appliance Service

Corina is a great repair person. She is more than competent and very friendly. I specifically request her now.


Lane




Review of Fred's Appliance Service

I was disappointed because my frigid wasn’t even 1month old and had a problem with it. But when I was referred to your company you were about to set up an appointment and service as soon as possible and I appreciated it. Dan the service tech was great. He was very knowledgeable.


Good




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service

He was very understanding and he took his time to explain the problem would highly recommend you guys


Ice maker repair




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Repair not fixed




Review of Fred's Appliance Service

My washer still leaks. So obviously it was not fixed.


Response from Fred's Appliance Service:

Hi Heidi, We are so sorry you are still having trouble. We would like to come back to your home to take another look. I will be giving you a call shortly to discuss options so we can take care of your washer. Thank you, Fred's Appliance Team


Great service




Review of Fred's Appliance Service


Right on time, Excellent in all respects!




Review of Fred's Appliance Service

Living out of a picnic cooler aint no picnic. So we are delighted to have our refrigerator up and running.


Intergrity




Review of Fred's Appliance Service

Fred’s appliance is a company with honesty and integrity.


Laura




Review of Fred's Appliance Service

Great service


Ginny




Review of Fred's Appliance Service

Excellent service. On time and thorough.


Great service




Review of Fred's Appliance Service

Cory was excellent. He was very helpful and professional.


Knowledgeable, Informative, and Honest




Review of Fred's Appliance Service


Jim




Review of Fred's Appliance Service

The repair guy was great on-time clean cut. Very efficient and polite he worked on the washing machine however it is still squealing


Response from Fred's Appliance Service:

Hi Jim, Thank you so much for leaving us a 5-star review. We always strive for 5-star service, but a squealing washing machine isn't up to our standards. I just left you a voice mail to get you set up for another appointment so we can get you taken care of. You will just need to call your extended warranty company at 888-775-6937 to schedule service. As always, feel free to reach out to us with any questions or concerns 1-888-45-FREDS. Have a great weekend!


Great!




Review of Fred's Appliance Service

Guys really knew their job


Great service




Review of Fred's Appliance Service

Awesome service. Great experience.


Great service




Review of Fred's Appliance Service

The repair man was very polite and he resolved the issue with my fridge quickly. I just wish Fred’s offered evening appointments.


Great Service




Review of Fred's Appliance Service

Tech arrived on time. She was thorough and informative and got the job done quickly and efficiently.


Tim




Review of Fred's Appliance Service

Great service technician


Much appreciated service




Review of Fred's Appliance Service


Leane




Review of Fred's Appliance Service

Great service


Great service




Review of Fred's Appliance Service

Corey was on time, courteous and knowledgeable.


Very Helpful




Review of Fred's Appliance Service

Corina was great in helping solve our problem


Professional & competent service




Review of Fred's Appliance Service

Dan was very professional and knowledgeable. Very satisfied with service.


Service quick and easy!




Review of Fred's Appliance Service

Found problem ordered part which was overnight-ed and then fixed the following day!


Good service. Disappointed with garbage left in my driveway




Review of Fred's Appliance Service


Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF590SAJM0 Installed control and spray arm OP Test Ok

Near Egret Ct, Streetsboro, OH 44241
Brian M.

Brian M.

WASHER MAYTAG MVW6230HW Installed hingesOP Test Ok

Near Nicholas Way, Kent, OH 44240
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Per notes PAN is on back order. Got to customers house, said ice maker is working. Let know part is on BO. No ETA for part. Sending and let customer know office can call when ETA for part is sent to us. ** rescheduling 3 hour job count;

Near Sunfish Cove, Avon, OH 44011
Dan H.

Dan H.

DRYER MAYTAG MED7230HW0 Lowes couldnt find the parts ordered. Will have to reschedule. Hv; saved tckt

Near Northcliff Ave, Brooklyn, OH 44144
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced the filter head and the led light. Optest ok

Near Barton Rd, North Olmsted, OH 44070
David R.

David R.

WASHER WHIRLPOOL MVWB865GW0 "House is off Parkside DR, first house on right. Cc unit not turning on. Unplugged. Got into diagnostics mode. F6E2 error code. Communication error. Ordering console and control. **if parts do not arrive in time, place on cancellation list ; ordrng 1 W11135391 (console) and 1 W11162440 (cntrl-elec)"

Near Cowley Rd, Columbia Station, OH 44028
Jason N.

Jason N.

OTR MICROWAVE WHIRLPOOL WML55011HW2 "Installed door interlock assembly. Ran heat test for 30 seconds. Door operation test good, good heat. Op test good."

Near Westwood Rd, University Heights, OH 44118
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW0 "Cc unit not washing clothes Found washplate free spinning on drive shaft. Splines stripped on washplate. Unit needs washplate.; ordrng 1 W10902814 (washplate10599), used 1 SHIPPING (shipping and handling) from stock"

Near Wood Rd, Cleveland Heights, OH 44121
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS331SDHB00 Cc of noise happening every few days customer showed me a video clip of noise Ran diagnostics test on every fan and baffle could not duplicate a noise at this time

Near Jean Dr, Ravenna, OH 44266
Jeff M.

Jeff M.

RANGE WHIRLPOOL KODC304ESS01 I cycled the unit on a few times the noise is not coming from the convection fan it appears to be coming from the upper cooling cooling.; ordrng 1 WPW10176670 (blower)

Near Callow Rd, Painesville, OH 44077
Brian M.

Brian M.

DRYER WHIRLPOOL WGD4815EW2 Cc of noise Found pebble stuck in rear felt Removed ran test cycle OP Test Ok

Near Polly Rd, Ravenna, OH 44266
Brian M.

Brian M.

DISHWASHER IKEA IUD7555DS3 Installed control Ran auto test OP Test Ok

Near Reservoir St, Mantua, OH 44255
Joe O.

Joe O.

DRYER GE GFD45GSSM0WW Cc: noise during cycleFound a piece of plastic hitting the drum. Adjusted plastic off drum. Ran test cycle. Op test ok

Near Dugans Landing, Perry, OH 44081
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MVW7230HW0 Replace panel opt test ok

Near Spruce Dr, North Olmsted, OH 44070
Brian M.

Brian M.

WASHER MAYTAG MVWB855DC4 Cc unit not turning on Found unit to be non responsive Was able to enter diagnostics flashed error f6e2 and then powered off Needs control and UI ; ordrng 1 W11417461 (Control) and 1 W11112662 (console)

Near Sanford Rd, Atwater, OH 44201
Corina B.

Corina B.

STACK W/D GE GUD24ESSJ0WW Replaced the suspension rods and spring. Optest ok; used 1 Shipping from stock

Near Pearl Rd, Strongsville, OH 44136
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "CC that the freezer defrosts food then re freeze food. Ff 42* Fz 15*. Checked the evap, good frost pattern. Gaskets, good. Frame and liner, good. Will need a new control. ; ordrng 1 W11357371 (Control)"

Near W 226th St, Fairview Park, OH 44126
Corina B.

Corina B.

RANGE WHIRLPOOL WGG745S0FS02 Replaced the control and ui. Optest ok.

Near Butternut Ln, Berea, OH 44017
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS325SDHV04 "Installed ff door, op test good"

Near W Sprague Rd, North Royalton, OH 44133
Jeff M.

Jeff M.

DRYER AMANA NED5800HW The unit still heats fine. Customer told me she called Whirlpool and they said that they would have us replace the harness I explain to the customer that we never ordered a harness whirl pool never sent a harness and the harness has already been replaced. Along with the control board. Last time I was here and I spoke to tech line we tested everything everything tested good whirlpools explanation was the washer spins too fast so the dryer already thinks the clothes are dry and again the tech on the phone said that’s why they recommend using time dry for most cycles.

Near US-6, Jefferson, OH 44047
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTM604KPS0 "Cc unit needs water hookup pieceInstalled water hose kit using customer supplied pre Id parts kit. Hooked unit up to under sink connection, tested unit for leaks. No leaks. Ran wash test then cancel drain. Op test good. Unit needs side brackets for cabinet mounting, customer does not have these, will order. Customer will install brackets and mount unit himself.; ordrng 1 W11502191 (PART KIT) and 2 WP8269145 (brckt-mtg)s"

Near Edgedale Rd, Pepper Pike, OH 44124
Jason N.

Jason N.

MICROWAVE WHIRLPOOL WMC30516HZ Cc unit door will frequently not openCustomer showed pop with valid delivery date. Customer states door release does not alway pop door open like it should. Lubricated door latch and catches with silicone. Actuated door several times. Door op test good.

Near Cedarwood Rd, Pepper Pike, OH 44124
Jason N.

Jason N.

RANGE HOOD WHIRLPOOL WVU57UC0FS0 Cc unit front glass panel came off and brokeConfirmed no front glass remaining on unit. Replaced using customer supplied pre Id part. Tested all functions on panel. Op test good.

Near Radford Dr, Richmond Heights, OH 44143
Jeff M.

Jeff M.

FREEZER WHIRLPOOL WZF34X20DW01 Installed new part unit tested good

Near Liberty St, Conneaut, OH 44030
Dan H.

Dan H.

DRYER MAYTAG MGDC465HW0 "Customer complaint that door is hard to close and timer is hard to turn, loosened door catch, installed new timer, op test good"

Near Gale Dr, Seven Hills, OH 44131
Jason N.

Jason N.

DISHWASHER MAYTAG MDB4949SHZ1 "Cc unit not powering onChecked power in from outlet, good at 123v. Checked connections in bottom j-box. Found hot wire loose in wire nut. Cut back both hot and neutral and replaced wire nuts. Unit powering on. Ran wash test and cancel drain. Op test good."

Near Apple Dr, Euclid, OH 44143
Corey L.

Corey L.

DRYER WHIRLPOOL WGD4815EW2 "Installed belt and pulley, op test good"

Near Loretta Ave, Cleveland, OH 44111
Joe O.

Joe O.

OTR MICROWAVE MAYTAG MMV4206FZ2 "Cc: when changing the light a small arking happened and the whole microwave shut down, microwave not workingFound microwave fuse blown. Advised customer when removing the old bulb the internal wires may have crossed and shorted out. Found light is receiving constant power from control. Needs control and microwave fuse.Customer does not want to repair at this time"

Near Arden Dr, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR MAYTAG MRT118FFFM01 "Cc: not coolingFound compressor running pulling .5 amps. Found ball of ice on cap tube. Needs compressor, and evaporatorCustomer does not want to repair at this time"

Near University Ave, Painesville, OH 44077
Gabriel P.

Gabriel P.

MICROWAVE WHIRLPOOL WML55011HS5 Call tech line spoke to austin he said there is no adjustment on tone only to turn it off and on is the way is designed

Near Country Club Blvd, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Handle needed to be tightened,opt test ok"

Near Mercedes Ave, Rocky River, OH 44116
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Cc unit making vibration or knocking noiseRan diagnostics functions tests, found damper control very noisy. Unit needs damper control. Replaced using overflow truck stock(WPW10479155). Ran damper test no abnormal noise heard. Op test good."

Near Rockefeller Rd, Willoughby Hills, OH 44092
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW3 Installed control and ui. Ran auto test and calibration. Op test ok

Near E 359th St, Eastlake, OH 44095
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRB322DMBB01 The noise customers hearing appears to be the compressor running the unit is operating as designed

Near S Maple Ln, Ashtabula, OH 44004
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTM354DSS4 "Hinges was off unit and needed to be level,opt test ok"

Near Canterbury Rd, Bay Village, OH 44140
Jeff M.

Jeff M.

DRYER KENMORE 110.868781 The belt is broken. Installed ts op tested good ; used 1 341241XXX (XXXDO NOT RESTOCKXXX) from stock

Near Lake Rd W, Ashtabula, OH 44004
Corina B.

Corina B.

DRYER AMANA NED4655EW1 "CC that the unit will not start. Checked the fuses, good. Checked the wires, good. Will need a new motor. ; ordrng 1 279827 (Motor) and 1 WP694089 (Wheel)"

Near Cove Dr, North Royalton, OH 44133
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW7300DW0 Found transmission leaking lots oil took pictures gave estimate customer will not repair

Near St Maron Blvd, Avon, OH 44011
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc of burning smell Found a piece of food to some how work its way to heater area Cleaned off heater Ran heater test OP Test Ok

Near Cara Ct, Aurora, OH 44202
Joe O.

Joe O.

WASHER MAYTAG MVWB835DC3 "Cc: not allowing selectionsFound error code f0e5(off balance). Ran auto test. Kicked me out of diagnostics. Unit stopped allowing selections. Would not allow entry into diagnostics. Needs control and uiControl and ui show out of stock, office to reschedule.; ordrng 1 W11120178 (console) and 1 W11170706 (cntrl-elec)"

Near E Silsby Rd, Beachwood, OH 44122
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Customer complaint that unit is not cooling, unit unplugged, found unit leaking from factory weld on evaporator , unit needs new evaporator ; ordrng 1 WP2188823 (Evap)"

Near Madison Ave, Lakewood, OH 44107
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer complaint items freezing on left side, temps 35-40 ff, and 5 in frz, spoke with rich, stated to replace the diffuser or damper in ice box as engineering figured out when pushing the ice box back into position it curls the gasket and let’s cold air past damper door, the repair is to replace damper and get new gasket but DO NOT install gasket to diffuser, install diffuser in ice bucket asm and push into position, then remove air vent inside of fridge and install gasket from there; ordrng 1 WP67006341 (gasket) and 1 WPW10196393 (damper control assy)"

Near Elm Dr, Avon, OH 44011
Corey L.

Corey L.

MICROWAVE WHIRLPOOL WML35011KS0 "Customer complaint mw not heating, found power cored severed, unit needs power cord and we will order mag for heating issue in case ; ordrng 1 W11187358 (cord-power) and 1 W11334527 (MAG)"

Near Pearl Rd, Strongsville, OH 44136
Brian M.

Brian M.

STACK W/D WHIRLPOOL WET4027HW0 "Cc unit kit locking Found lid lock damaged needs lid lock Unit is pushed in to closet will need unit moved out ; ordrng 1 W11176112 (latch), used 1 SHIPPING (shipping and handling) from stock"

Near E Summit St, Kent, OH 44240
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT975SAHZ0 Cc top rack pulls out and doesnt seem to dry well Found top rack stops missing Ran diagnostics test Unit is running as design advised on running the extended dry option ; ordrng 2 WPW10508950 (stop)s

Near Inwood Trail, Aurora, OH 44202
Brian M.

Brian M.

REFRIGERATOR KENMORE 25378882010 "Cc unit not cooling Found unit not plugged in Plugged in unit let run for 10 min compressor running but not frost showing on evap lines on compressor and evap are super rusty Needs sealed system evap and compressor ; ordrng 1 5303918492 (evaporator kit) and 1 5304507765 (compressor kit), used 1 SHIPPING (shipping and handling) from stock"

Near Pennsylvania St, Aurora, OH 44202
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 I leveled the unit. Unit tested good. Customer found rust on the ice bin screw ordering a new ice bin customer can install; ordrng 1 W11185686 (ice-contnr)

Near Birchwood Ln, Painesville, OH 44077
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 CC that there is frost in the ff section. Found the left hand door not closing properly. The bottom of he door is cracked. Will need a new door and mullion strip. ; ordrng 1 WP12722803AP (Mullion strip) and 1 W11307258 (Door)

Near Belmar Blvd, Avon Lake, OH 44012
Jeff M.

Jeff M.

WASHER MAYTAG MVW7232HW0 I found a hole in the hose needs a new hose; ordrng 1 W11291620 (HOSE)

Near Barjode Rd, Willowick, OH 44095
Jeff M.

Jeff M.

RANGE KITCHENAID KGRS087SSS01 "I found the spark igniter is sparking in the middle of the igniter not at the end needs a new igniter; ordrng 1 WP9760229 (elctr-kit), used 1 SHIPPING (shipping and handling) from stock"

Near Lakewick Ln, Willowick, OH 44095
Joe O.

Joe O.

REFRIGERATOR GE GBS22KBSACC Installed control. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok

Near Clay St, Thompson, OH 44086
Brian M.

Brian M.

WASHER MAYTAG MVWB855DC1 Installed control and UI Ran auto test and calibration OP Test Ok

Near Lake Martin Dr, Kent, OH 44240
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL GC3SHAXVY02 Cc: lights not workingFound bulbs burned out. Sockets are receiving proper power. Customer had replacement bulbs. Op test ok

Near Laurel Cir, Beachwood, OH 44122
Corey L.

Corey L.

WASHER WHIRLPOOL WTW7000DW4 "Power to unit is now correct, replaced control and console, op test good, took core for return"

Near E Hill Dr, Chesterland, OH 44026
Corey L.

Corey L.

DRYER WHIRLPOOL WED4850HW0 "Customer complaint start button not working all the time, tried starting cycle, start button not working pressing several times, removed knob and pressed stud, cycle started, removed console seen knob not fully twisted into locking position, adjusted and tested several times without failure, advised svc call coverage and that if problem persists we would need to replace start switch W10446920, left quote; used 1 SHIPPING (shipping and handling) from stock"

Near Brookpark Rd, North Olmsted, OH 44070
Corey L.

Corey L.

OTR MICROWAVE MAYTAG MMV4206FZ5 "Replaced control, op test good"

Near Basswood Dr, Olmsted Falls, OH 44138
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer complaint ice maker kept making ice on vacation and it came out the front then fridge died and everything melted, temps are 40 ff and 2 frz, ice maker test ok, replaced ice maker since it was sent to prevent possible stalling, advised customer to turn off ice maker when leaving more than 2 days, and to empty bing once a week to prevent ice from melting on bottom of bin and clumping, replaced im, op test good"

Near Gulf Rd, Elyria, OH 44035
Jason N.

Jason N.

COOK TOP JENN-AIR JES9750CAS02 "Cc unit cooktop not heating correctly. Customer states elements do not get hot and grill only gets slightly hotTested power in to all infinite switches. Power good from l1 to l2 on all switches. Grill side infinite’s only power on for a second or two then power off, element will only get warm? Needs infinite switches. Element sides power on, but no power to element connector. Not reading power out from power relays. Needs power relays. ; ordrng 2 WP74011489 (switch- in806831)s and 2 WP8566493 (relay3758)s, used 1 SHIPPING (shipping and handling) from stock"

Near Munn Rd, Newbury, OH 44065
Brian M.

Brian M.

WASHER WHIRLPOOL MVWX655DW1 Removed washplate installed tub hub and new washplate Ran auto test and calibration OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Leonard Blvd, Kent, OH 44240
Brian M.

Brian M.

WASHER MAYTAG MVWB865GW0 Installed gearcase rotor stator and clutch Ran auto test and calibration OP Test Ok

Near Franklin St, Mantua, OH 44255
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT771RWYB01 "The unit is not turning on I took the control assembly apart tested the control board it is receiving 120 V AC needs new electronica controls estimate only; ordrng 1 WPW10336519 (cntrl-elec) and 1 WPW10392194 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Buena Vista Dr, Mentor, OH 44060
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRB329DMBM01 Cc unit not powering on Replaced control Programmed Control OP Test Ok

Near OH-700, Hiram, OH 44234
Corey L.

Corey L.

RANGE WHIRLPOOL KSDG950ESS1 "Customer complaint Aqualift not getting stains up and takes a long time to preheat, ran diagnostics found f2e1 stuck key, all buttons operating, bake and broil elements working, advised aqua clean is a low temp technology and several cycles plus cleaner and wiping may be needed, customer unhappy with design and said the water was warm to the touch when sticking finger in water while in a cycle, unable to duplicate the issue unit is operating as designed"

Near Settlers Passage, Brecksville, OH 44141
Corey L.

Corey L.

WASHER KENMORE 110.238221 "Customer complaint washer was not spinning out and didn’t again today when doing a large load, asked for a full size load, customer put 8 bath towels in and started permanent press cycle, unit filled agitated, spun and drained, ultra cycle filled and drained, basket was not bound, noise coming from lid lock wire tapping basket while in spin, adjusted, unable to duplicate the problem, customer stated she always uses ultra, advised experimenting with different load sizes and cycles if it happens on multiple cycles the problem is in the drive asm but if only one spot randomly in a cycle then it could be the timer sticking, left quote for timer WP661649 replacement; used 1 SHIPPING (shipping and handling) from stock"

Near Broxton Rd, Shaker Heights, OH 44120
Dan H.

Dan H.

DISHWASHER KITCHENAID KUDP01ILBS2 "Installed new sump assembly, op test good"

Near E 39th St, Cleveland, OH 44115
Corina B.

Corina B.

OTR MICROWAVE WHIRLPOOL WMH53521HZ4 "CC that the unit quit heating. Heated a cup of water not heating. Microwave is higher then normal to drop by myself. Will need a magnetron, diode and capacitor.; ordrng 1 W10818686 (Magnetron) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode)"

Near Belmar Blvd, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

WASHER MAYTAG MVW7230HC0 "Replace parts,opt test ok"

Near Glantz Dr, Lorain, OH 44055
Joe O.

Joe O.

RANGE AMANA AGR5330BAS3 Customer installed bulb prior to us coming. Unit functioning as designed.

Near E 188th St, Cleveland, OH 44122
Joe O.

Joe O.

WASHER MAYTAG MVWB765FW1 "Cannot get agitator out, agitator seized to gear case. Spoke with BJ, running risk of damage to basket breaking agitator. needs tub, basket, spinner nut, filter, screw, agitator, and washer.; ordrng 1 W10811957 (spin basket) and 1 W10909670 (nut-spaner) and 1 W11032711 (washer) and 1 W11161960 (agitator) and 1 W11219115 (TUB) and 1 WP90767 (screw) and 1 WPW10215093 (clean out filter)"

Near Knowles St, East Cleveland, OH 44112
Corina B.

Corina B.

DISHWASHER GE GDF630PSM3SS Replaced the door gasket. Started a cycle. Optest ok. ; used 1 Shipping from stock

Near Clarence Ave, Lakewood, OH 44107
Corina B.

Corina B.

DRYER WHIRLPOOL WED6620HC1 Replaced the blower wheel and motor. Optest ok

Near Dover Center Rd, Westlake, OH 44145
Jason N.

Jason N.

WASHER MAYTAG MHW6630HW0 "Cc unit not draining/clothes wet at end of cycle. Customer states he has to run a drain and spin cycle after the normal cycle, to remove all the water from the clothing. Clothing is still wet at the end of most cycles. Ran diagnostics, no codes stored. Ran auto test, drain is strong, spin cycle doesn’t seem to be spinning fast enough even at maximum. Ordering control.; ordrng 1 W11322883 (cntrl-elec)"

Near Wrenford Rd, Shaker Heights, OH 44122
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Recovered refrigerant, replaced evap and drier, pulled 28vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok"

Near Park Pl, Avon Lake, OH 44012
Jeff M.

Jeff M.

DRYER SAMSUNG DV42H5000EWA3 "I tested the heating element and all the fuses along with the power to the machine unit needs a main control board all the components test good the control is just not supplying power to the heating circuit; ordrng 1 DC92-01596D (CONTROL ), used 1 SHIPPING (shipping and handling) from stock"

Near W Erie St, Jefferson, OH 44047
Corina B.

Corina B.

REFRIGERATOR MAYTAG MRT118FFFH01 "Cust showed pop, sent pic. CC that the food in the ff section is freezing food. Ff 34* set at the warmer setting. Checked the gaskets, good, checked the frame good. Will need a main control. ; ordrng 1 W11353815 (Control)"

Near Hickory Hill Ave, Lorain, OH 44052
Jason N.

Jason N.

WASHER KENMORE 110.2988289 "Cc unit agitating on only heavy dutyRan wash test on different settings, only heavy duty setting will agitate after filling, other wash options agitator only pulsing, straining motor, lights will dim in the house. Signs of small amount of oil leaking from gearcase. Brake pads also contaminated, grabbing too hard on spin brake. Unit needs gearcase and drive tube/brake assembly. Customer not repairing, estimate only."

Near Chardon-Windsor Rd, Huntsburg, OH 44046
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "Cc unit refrigerator compartment too warmCustomer showed pop.Customer states the temperature never seems to drop below 40 degrees, when he sets it to the highest temp setting, it then gets too cold. Set freezer damper to min, ff temp setting to middle. Advised customer he may see approx 40 degrees in certain parts of ff compartment. Also advised customer he needs to have enough product in both sections to keep unit temps stable, right now only 3 items in freezer, 1 in ff section. He states he doesn’t plan on putting a lot of product in as this is not his main refrigerator."

Near Tinkers Trail, Chardon, OH 44024
Dan H.

Dan H.

WALL OVEN WHIRLPOOL WOD77EC0HS01 "Installed new user interface, op test good"

Near Tinkers Creek Rd, Valley View, OH 44125
Gabriel P.

Gabriel P.

DRYER SAMSUNG DV45H6300GW/A3 Replace parts opt test ok

Near OH-301, Wellington, OH 44090
Jeff M.

Jeff M.

REFRIGERATOR GE GSS25QGTABB "The icemaker solenoid has failed it’s not allowing the door to retract clothes needs a new solenoid; ordrng 1 WR62X10055 (solenoid asm), used 1 SHIPPING (shipping and handling) from stock"

Near Hall Rd, Andover, OH 44003
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Replace ice maker,opt test ok"

Near Calista Dr, North Ridgeville, OH 44039
Dan H.

Dan H.

WALL OVEN GE JBP69C0H1CC "Installed new element, op test good"

Near E Pleasant Valley Rd, Seven Hills, OH 44131
Jason N.

Jason N.

WASHER MAYTAG MVWC565FW1 Cc unit not turning onChecked power in to control board. Good at 115v. No status led. Unit needs control board. Customer not repairing at this time. Estimate only.

Near Willshire Ln, Chardon, OH 44024
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW8500BW0 "Found rotor screw loose use lock tight for screw and tighten really tight,opt test ok"

Near Calista Dr, North Ridgeville, OH 44039
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 The freezer door was mounted at an angle I loosen the hinge bolts move the door unit tested good

Near Yosemite Dr, Euclid, OH 44117
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WEG730H0DS0 "Replace blower then preheat to 350 pass,opt test ok"

Near Wheaton Dr, Avon, OH 44011
Dan H.

Dan H.

REFRIGERATOR MAYTAG MSS25C4MGZ00 "Installed new door, op test good"

Near Friar Dr, Parma, OH 44134
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS342FIAM02 Installed damper. Op test ok

Near Mountville Dr, Maple Heights, OH 44137
Jason N.

Jason N.

DRYER MAYTAG MED7230HW1 "Cc unit coding f3e2Ran diagnostics, confirmed f3e2 for moisture sensor open or shorted.Replaced moisture sensor and main control using customer supplied pre Id parts. Ran diagnostics test, moisture sensor test checks good. Op test good."

Near Haskins Rd, Chagrin Falls, OH 44023
Joe O.

Joe O.

WASHER AMANA NTW4516FW3 Installed power cord. Ran auto test and calibration. Op test ok

Near York Blvd, Garfield Heights, OH 44125
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW6620HC0 Installed new part unit tested good

Near Eddy Rd, Willoughby Hills, OH 44092
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT318FZDB05 "Installed new control and thermistor, advised customer to monitor"

Near Nethersole Dr, Middleburg Heights, OH 44130
Jason N.

Jason N.

RANGE WHIRLPOOL WFG525S0HV "Cc unit will not bake or broil. Customer showed pop.Customer states unit would not light on either bake or broil. Ran bake and broil tests. Good spark and ignition on both burners. Adjusted broil flame via shutter, flames lifting off tube. Ran multiple bake and broil tests, good ignition each time. Could not duplicate an issue with no bake or broil function. Unit is working as designed."

Near Hillgrove Ave, Maple Heights, OH 44137
Joe O.

Joe O.

WASHER WHIRLPOOL GST9679PB1 "Cc: not spinning clothes outFound agitator dogs worn out. Found clutch is worn and found small oil leak from gear case. Needs brake and drive tube, gear case, coupler, spinner nut, drive block, and agitator dogs.Customer does not want to repair at this time"

Near Beacon Pl, Cleveland, OH 44103
Gabriel P.

Gabriel P.

WASHER AMANA NFW5800HW0 "Found f0e1 a load on clean cycle also of balance load advise customer how to better use washer and how much to load it,opt test ok"

Near 9th St, Elyria, OH 44035
Dan H.

Dan H.

DISHWASHER MAYTAG MDB9979SKZ0 "Installed new drain pump , op test good"

Near W 197th St, Cleveland, OH 44135
Joe O.

Joe O.

DRYER MAYTAG MEDB835DW4 "Cc: not completing cycle, not drying properlyFound error code f2e1(stuck key). Keys all functioning. Found unit is receiving proper power. Found customers vent is smashed, advised customer on restricted air flow. Ran test cycle. Found unit has good air flow, heat and is cycling heat. Found customer is running mixed loads. (He stated some clothes will be dry but not all). Advised customer on moisture sensor. Cleaned moisture sensor. Unit functioning as designed. Op test ok"

Near Hidden Woods Trail, Mayfield Heights, OH 44143
Dan H.

Dan H.

WASHER WHIRLPOOL MVW6230HW0 "Installed new control, op test good"

Near Doe Dr, North Olmsted, OH 44070
Corina B.

Corina B.

FREEZER CHEST WHIRLPOOL AQC0902GRW00 Replaced the cord. Optest ok.

Near W 93rd St, Cleveland, OH 44102
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRB322DMHV01 CC that the unit is not cooling. Found that when the door opens the unit turns on. Replaced the control. Optest ok. ; used 1 W10503278 (Control.) from stock

Near Brecksville Rd, Independence, OH 44131
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Installed new control, op test good"

Near Wascana Ave, Lakewood, OH 44107
Joe O.

Joe O.

COOKTOP ELE WHIRLPOOL WCE55US0HB01 Installed infinite switch. Tested. Op test ok

Near Regency Woods Dr, Kirtland, OH 44094
Jeff M.

Jeff M.

WASHER MAYTAG MVW7230HW The unit have an F0E7 there was a load detected during a clean washer cycle unit tested good

Near Dillon Dr, Ashtabula, OH 44004
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL CAE2743BQ0 Found no leak coming from unit it was leaking from the back flow pressure water pipe on meter

Near Fulmer Dr, Lorain, OH 44053
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Replace same ice maker but different part number they only difference is that w10882923 comes with harness and the other don’t but they are the same icemaker customer had one year warranty’s on part no charge ; used 1 W10882923 (ICE MAKER ASSY) from stock

Near Fairbanks Ct, Lorain, OH 44053
Joe O.

Joe O.

DRYER WHIRLPOOL WGD5620HW Cc: control not workingRan test cycle. No gas to test heat. Can hear gas coils. Could not duplicate issue. Op test ok

Near Mentor Ave, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR KENMORE 59658632891 "Cc unit defrosting, product thawing Customer states he discovered he left the ff door open for a significant amount of time, at which point he noticed product in the freezer had started to thaw, ice cream was very soft. Unit is cooling normally at this time, all product frozen, ice cream is solid. Advised customer leaving the door open will have caused unit to lose cooling. Noticed ff door gasket is tore on the bottom, magnet missing. Quoted for gasket replacement, customer does not want to repair. Estimate only."

Near E 255th St, Euclid, OH 44132
Jason N.

Jason N.

DISHWASHER WHIRLPOOL MDBH979SAM0 "Did not install door gasket as the previous attempted repair from customer was the door gasket, he stated it is brand new. Pulled unit, checked door hinges and door alignment. Door slightly warped. Pulled outer panel. Manipulated door slightly. Closed up and ran wash test. No leaks. Reinstalled outer door panel. Reinstalled unit in cabinet space. Leveled unit. Ran multiple wash tests after. No leaks found. Op test good."

Near Lake Ave, Cleveland, OH 44102
Joe O.

Joe O.

DRYER WHIRLPOOL WED8000DW4 Installed pulley and belt. Ran test. Op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.

Near Farringdon Ave, Euclid, OH 44132
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KURR204ESB00 Installed door gasket. Ensured good seal. Op test good.

Near Lake Ave, Cleveland, OH 44102
Dan H.

Dan H.

DRYER WHIRLPOOL MEDC465HW0 "Customer complaint of slight noise, found a piece of plastic in felt slide removed, op test good"

Near Hamden Rd, Parma Heights, OH 44130
Jason N.

Jason N.

RANGE MAYTAG MER6600FW2 "Cc unit drawer not aligned correctly.Found drawer assembly slightly off, support pillars in front not aligned correctly. Loosened drawer from front panel, shifted pillars over into correct placement. Re tightened all screws. Reinstalled drawer. Drawer centered in unit. Op test good."

Near Aldersyde Dr, Middleburg Heights, OH 44130
Jeff M.

Jeff M.

WASHER FRIGIDAIRE GLYI2940 CAN&RSQ unit needs a drain pump unfortunately the model and serial tag is illegible. The room is so tiny that even if we are to work on it a second check is required there’s no way we can get a cart in there to safely remove the dryer at this point there is nothing that can be done

Near Scottsdale Cir, Mentor, OH 44060
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF555SDHB01 "Replace new ice maker old one not cycling,opt test ok ; used 1 WPW10300024 (ICE MAKER) from stock"

Near Bon Air Ave, Elyria, OH 44035
Joe O.

Joe O.

DRYER WHIRLPOOL WED5100HW0 "Cc: rattling noise, error code f3e2Found mounting plate for heating element vibrating. Adjusted bracket. Installed moisture sensor harness. Op test ok"

Near Hawthorne Dr, Highland Heights, OH 44143
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Cc led is out, deli drawer not straight and freezer handle loose Replaced led in freezer tightened freezer handle and adjusted deli drawer OP Test Ok Does not need door handle"

Near Hemingway Ln, Mentor, OH 44060
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC416FW0 Found gearcase very loud check underneath oil everywhere on all parts and some parts got burn spots in them also motor shaft loose ordering parts listed ; ordrng 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 W10913953 (actuator) and 1 W11395618 (CAPACITOR ) and 1 W11454372 (GEARCASE ) and 1 WPW10006384 (drive belt) and 1 WPW10550173 (cover pulley)

Near Bayberry Rd, Lorain, OH 44053
Brian M.

Brian M.

FREEZER FRIGIDAIRE FFFH20F2QWC "Cc unit not cold enough Found upper portion of freezer to be at 20 and lower freezer to be at -10 Found evap wall covered in ice Tried to turn defrost timer on but noting is clicking Needs defrost timer Also advised in thermostat ; ordrng 1 5304518034 (Timer) and 1 5304513033 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"

Near Callahan Rd, Rome, OH 44085
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MRT118FFFE04 Replace washer it need it door was low and cause it to have air gap

Near S Abbe Rd, Elyria, OH 44035
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Cc: not cooling ff sectionFound temps in freezer at 0 degrees, and ff at 60 degrees. Found ff vents blocked up with ice. Needs drain cleared and vents defrosted. Cleared drain and ice build up. Unit is cooling. Advised customer to allow 24 hours for temps to adjust"

Near Parkhill Ave, Cleveland, OH 44120
David R.

David R.

DISHWASHER WHIRLPOOL MDB4949SHZ0 "Cc unit getting water but not going through cycle. Wash motor just humming but water actually not spraying around. 4-3, 6-4, 6-1. Ran diagnostics, water went into unit, wash motor humming a little but not spraying. Detergent door opened and water is draining. Will need wash motor. Customer paid SVC, do not order parts ; ordrng 1 WPW10591570 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

Near Hawley Rd, Wellington, OH 44090
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW1 Hub stripped but couldn’t take agitator out so it will need agitator as well gave estimate customer will not fix he will think about it

Near Fair St, Berea, OH 44017
Jeff M.

Jeff M.

WASHER MAYTAG MVWC565FW0 "The hub is stripped I Looked through my van I was not able to locate the part needs to be ordered; ordrng 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling), and 1 W10528947 (HUB) from stock"

Near Wintergreen Hill Dr, Painesville, OH 44077
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Checked all lines , lines are clear, installed new 3 way valve, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator , will need left door; ordrng 1 LW10561911 (Door), used 1 WPW10143759 (DRIER), 1 W10890131, 1 W10890121, and 3 W10891058 from stock"

Near W 58th St, Cleveland, OH 44102
Brian M.

Brian M.

FREEZER WHIRLPOOL WRF767SDHZ01 Spoke to customer about moisture on gasket From previous issues whirlpool suggested to add a foam seal under the energy bubble on the door gasket.Ordered foam seal ; ordrng 2 W11159728 (gasket)s

Near Trotter Ln, Painesville, OH 44077
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF590SAJM0 Installed new part unit tested good