We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Pepper Pike, OH 44124
Corina B
Job Details: 09/21/2022
Replaced the ui. Brought the core back for return. Turned ui on has sound. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Brook Park, OH 44142
David R
Job Details: 09/21/2022
Cc unit not starting up. Display is good. Heating motor tuning but nothing happens. Found from factory a screw was dropped in casing with motor and belt. Motor and belt ripped up and broken. Will need new motor and belt. Customer said they are going to call Home Depot for a replacement. Just in case ordering parts anyway. ; ordrng 1 W11239857 (Belt) and 1 W11026785 (Motor)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near North Royalton, OH 44133
David R
Job Details: 09/21/2022
"Cc unit getting error code and not draining. Found drain pump motor just pulsing back and forth but not actually draining. Will need drain pump. Office to send over estimate to landlord. ; ordrng 1 W11497943 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near North Royalton, OH 44133
Manny
Job Details: 09/21/2022
"Replaced control, ran diagnostics cycle opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Beachwood, OH 44122
Corina B
Job Details: 09/21/2022
Replaced the control and the cover. Steamed out the evaporator. Brought core back for return. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Brecksville, OH 44141
Manny
Job Details: 09/21/2022
"Cc unit not heating , verified and no heat, checked power and good power took unit apart and heater has no continuity, checked power to heater and good power unit needs the heater replaced; ordrng 1 WP3387747 (element)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JW0
Near Cleveland, OH 44104
Corina B
Job Details: 09/21/2022
Replaced the gas valve. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Fairview Park, OH 44126
Gabriel P
Job Details: 09/21/2022
"Replace harness,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Parma, OH 44129
Marie V
Job Details: 09/21/2022
"Cc that the wheel is not in place. Confirmed. Replaced wheel added rivet and secured rivet. Tested unit, leveled. Op test ok"
We serviced a
GE REFRIGERATOR
Model GDE20GMHBRES
Near Brecksville, OH 44141
Manny
Job Details: 09/21/2022
"Cc unit making a buzzing noise and not cooling in the fz, verified and took temps 39 in ff, 7 in fz, and 4 in ice box. No abnormal noises unit is working as designed. Advise customer if noise return to record it so we can determine where is coming from. Opt test ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Strongsville, OH 44149
Gabriel P
Job Details: 09/21/2022
"No power from black to neutral need and electrician,opt test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model Wmc50522hz2
Near Independence, OH 44131
Manny
Job Details: 09/21/2022
"Cc unit not heating, set unit to heat and mag is buzzing, unit needs magnetron, unit is a counter top not parts available, spoke to BJ he checked warranty for replacement and oow."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Cleveland, OH 44135
Angel
Job Details: 09/21/2022
Replaced led from bottom of ice maker assembly. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Parma, OH 44134
Manny
Job Details: 09/21/2022
"Cc unit not draining, ran diagnostics no codes, set unit to drain and pump working, vacuum standing water and removed drain pump and its cleared ran drain while pump off to verify good operation, customer has a black rubber hose connected to drain hose and the rubber hose is completely clogged up all the way to the garbage disposal. Cus will attempt to replace hose and if unable hell call us to replace it."
We serviced a
GE REFRIGERATOR
Model GFE28HMHEES
Near LaGrange, OH 44050
Gabriel P
Job Details: 09/21/2022
"Fan on fresh food section not working also drip pan is clog un clog and ordering fan ; ordrng 1 WR60X26866 (Fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Cleveland, OH 44121
Marie V
Job Details: 09/21/2022
Cc that the unit gets to rinse and then does nothing. Ran diag found error code F2e1 stuck button f7e1 basket speed fault. Ran auto test unit is not agitating or spinning. Humming comes from capacitor. Has 0 UF. Replaced from T/S. Ran auto test. Pass. Op test ok; used 1 W11428524 (CAPACTIOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Lorain, OH 44053
Angel
Job Details: 09/21/2022
Cc that unit was making a loud sound and running longer than its supposed to and now her food in the freezer were thawing out. Took temperatures and ff section was at 38* and freezer was 8* unit was not running either checked temperature settings and they were at recommended but customer stated she just changed it because they were set to max temperature causing unit to run longer like she was explaining took off evaporator cover to make sure evaporator had good frost pattern and it did can not find any issues with unit all fans and compressor are working perfectly and this issue only happened once told her that it couldve been a glitch in the control but i can not find an issue at the moment explained to her to monitor for now and if anything to give us a call back. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near North Ridgeville, OH 44039
Marie V
Job Details: 09/21/2022
"Cc that the unit sometimes does not start and have a squeaky noise. Started unit it worked. Ran diag found error code F7E7 motor unable to reach target rpm. Deleted error code. And verify components underneath. Replaced capacitor , cam and belt. Ran a calibration and stared a normal cycle. Op test ok; used 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Strongsville, OH 44136
David R
Job Details: 09/21/2022
"Replaced water dual valve and icemaker. Cycle and called for water. Give 24 hrs for full bin when temps are met. A little slow water from dispenser, would recommend replacing the water filter. Good. Op Test Ok."
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Columbia Station, OH 44028
David R
Job Details: 09/21/2022
"Cc unit not baking correctly. Found bake element starting to break. Will need new element. ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWQ2
Near Columbia Station, OH 44028
David R
Job Details: 09/21/2022
"Cc unit not turning on, just some buttons on display. Harness on UI turning brown, tabs on UI are broken, latch and handle broken as well. Gave customer estimate. Customer paid SVC only. Do not order parts. ; ordrng 1 WPW10404412 (Latch) and 1 W10811150 (Ui bisque) and 1 W10859807 (Handle), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model LSR8233EQ1
Near Willowick, OH 44095
Corina B
Job Details: 09/20/2022
"CC that the unit is leaking. Confirmed. Removed the cabinet. Found a small puddle coming from the right corner of the washer. The tub is leak. Will need a new tub. ; ordrng 1 3361596 (Tub), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS0
Near Parma, OH 44129
Manny
Job Details: 09/20/2022
"Cc unit wont shut off when they are done using it, noticed cancel button not working removed console and disconnected and reconnected keypad and cancel button working again. Advise customer to keep an eye on the unit and if the cancel stops working again to call us to take another look."
We serviced a
WHIRLPOOL ICE MAKER
Model WUI95X15HZ00
Near Geneva, OH 44041
Dan H
Job Details: 09/20/2022
"Installed new water tray, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Chardon, OH 44024
Brian M
Job Details: 09/20/2022
Cc unit not cooling in the ff section Found temps to be warm Followed flow chart in service bulletin W11329116CSeems to need evap cover and control replacement again This has already been done but the symptoms and breakdown are the same ; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (Control) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSS48DBW00
Near Kirtland, OH 44094
Brian M
Job Details: 09/20/2022
Installed gasket OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Avon, OH 44011
Angel
Job Details: 09/20/2022
Cc that unit stopped making ice and ff section seemed too cold. Took temperatures and ff section was at 40* and freezer section was at 15* not sure if unit was in defrost mode before i arrived so I took off evaporator cover and evaporator had perfect frost pattern did find that evaporator had a ball of ice all around the bimetal causing it not to read correctly so i steamed out the ice and called BJ explained issue and we ohmed out the thermistors from the control board and they were all in range BJ also stated that if we leave and unit starts acting up again that he will pre id the control board.
We serviced a
WHIRLPOOL STACK W/D
Model WFW560CHW3
Near Cleveland, OH 44113
Angel
Job Details: 09/20/2022
Cc that unit is shutting off the breaker toward the end of the cycle when theres about five minutes left. Started unit up again and ran a quick cycle and let the unit run went to the breaker box to feel if the breaker were getting hot or warm but was not but noticed that it was on a ground fault breaker. Called BJ explained issue and stated that whirlpool doesnt recommend those types of breakers because they are too sensitive they will need to get it replaced with a normal 20amp breaker. Explained it to Joe and stated he will get it changed out.
We serviced a
GE RANGE GAS
Model JGBP26GEJ5WH
Near Willowick, OH 44095
Corina B
Job Details: 09/20/2022
CC that the oven is not heating properly. No model or serial tag. Checked the igniter 2.80 amps. Will need a new igniter. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB09
Near South Euclid, OH 44121
Manny
Job Details: 09/20/2022
"Cc gasket coming off, verify and gasket hanging from door, tried removing gasket to replace and as I was pulling the liner was coming off also, and looks broken, unit needs ff door replaced.; ordrng 1 LW10672970 (dor-fip)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Richmond Heights, OH 44143
Manny
Job Details: 09/20/2022
"Cc unit not advancing cycle, ran diagnostics and unit have f5e2 and f5e3 both for latch issues, replaced latch using Ts#W10810403, ran diagnostics and calibration opt test ok; used 1 W10810403 (LID LATCH) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Eastlake, OH 44095
Corina B
Job Details: 09/20/2022
"CC that the unit walks across the room. Ran diag f0e9 off balance load. Ran a drain and spin, good. Ran a manual agitate, good. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Working as designed. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near North Ridgeville, OH 44039
David R
Job Details: 09/20/2022
Handle screw stripped from install. Ordering FF handle. ; ordrng 1 W11045129 (Handle)
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Fairport Harbor, OH 44077
Joe O
Job Details: 09/20/2022
Cc: stopped mid cycleFound error codes f7e1(basket speed fault). Found unit is not sensing basket speed. Found gear case leaking oil. Needs actuator and gear case; ordrng 1 W11454741 (Gear case) and 1 W10913953 (actuator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lorain, OH 44052
Gabriel P
Job Details: 09/20/2022
"Found loose connections on evaporator heater also steam evaporator,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/20/2022
"Found no frost pattern on evaporator will need compressor and evaporator customer will not fix ; ordrng 1 8201675 (Compressor) and 1 WPW10143759 (Uv) and 1 W11492867 (Evaporator), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KENMORE DRYER
Model 110.6810231
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/20/2022
"Needs control gave estimate customer will not fix ; ordrng 1 WPW10606685 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42FKX00
Near Bay Village, OH 44140
Gabriel P
Job Details: 09/20/2022
Found damper jam steam and clear ice opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Brooklyn, OH 44144
Marie V
Job Details: 09/20/2022
"When arrived defrosting ice found wire burned for harness. Called tech line, unit cant be repair because that wire harness cant be replaced. Gave FN to cust."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Cleveland, OH 44113
Angel
Job Details: 09/20/2022
Cc that the cooktop is starting to peel and paint lifting. Confirmed paint looks like its lifting and peeling. Verified POP.; ordrng 1 WPW10535710 (Cooktop)
We serviced a
MAYTAG RANGE
Model MGR6600FW1
Near Brooklyn, OH 44144
Marie V
Job Details: 09/20/2022
Replharness. Tested all burners. Working properly. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Angel
Job Details: 09/20/2022
Replaced dispenser tested unit. Opt test.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Berea, OH 44017
David R
Job Details: 09/20/2022
Cc unit leaking from right side. Tub Gasket doesnt look bad but could be wearing down. Same with the vent assembly. Ordering vent assembly and tub gasket. ; ordrng 1 WPW10195032 (Vent) and 1 WPW10469574 (Vent) and 1 W11498831 (Gasket)
We serviced a
FRIGIDAIRE RANGE
Model PLGFZ397GCA
Near Mentor, OH 44060
Joe O
Job Details: 09/20/2022
Cc: Oven not heating properlyFound igniter only pulling 2.6 amps. Needs oven igniter. Replaced igniter. Tested. Op test ok ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ashtabula, OH 44004
Dan H
Job Details: 09/20/2022
"Customer complaint that unit is not spinning, confirmed, found belt slipped off of pulley, no damage, reinstalled, op test good"
We serviced a
SAMSUNG DRYER
Model dv410agwxaa
Near Geneva, OH 44041
Dan H
Job Details: 09/20/2022
"Customer complaint that unit is not heating, burner is short cycling, unit needs new coils, coils only come as part of gas valve; ordrng 1 DC62-00201A (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Kirtland, OH 44094
Dan H
Job Details: 09/20/2022
"Customer complaint f error codes, leaking, and dents, found door skin dented, inner door dented, tub dented, found unit leaking from sump, unit needs new inner door, door skin, tub, and sump assembly, part is out of stock so not scheduling return appointment ; ordrng 1 W11416785 (Door skin) and 1 W11559689 (Inner door) and 1 W11409866 (Tub) and 1 W11416362 (Sump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Cleveland, OH 44113
Joe O
Job Details: 09/20/2022
Cc: not drainingFound drain pump just humming. Unit ran to floor drain. Found a hose under sink. Unsure if its the dish washer but its full of gunk. Landlord is going to clear drain hose and contact if pump is needed.Built estimate for drain pump.; used 1 W10876537 (PUMP-DRAIN) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Berea, OH 44017
David R
Job Details: 09/20/2022
"Frosted up in FZ again. Steamed all ice, all connections on evap to fan, heater, thermistor, all good. Put new control and diffuser in. Good. Give 24 hours to get back to normal temps. Good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near North Royalton, OH 44133
David R
Job Details: 09/20/2022
Replaced heater. Ran diagnostics. Good. Ran normal cycle. Good. Op Test Ok.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Wickliffe, OH 44092
Corina B
Job Details: 09/20/2022
"CC that there is grease inside the dishwasher. Confirmed. Found black spots inside the dishwasher. Checked the spray arms, clear. Found the filter dirty. Cleaned the filter. Ran diag no codes. Ran a calibration. Advised the cust to run the hot water in the sink. Used normal high temp and heat dry when washing. Called t/l JR."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Shaker Heights, OH 44122
Corina B
Job Details: 09/20/2022
Cust sent pop to the office. CC that the unit is not working correctly. Confirmed. Found the water not on to the dishwasher. Turned water on. Ran a calibration. Opt test ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2295HES
Near Chesterland, OH 44026
Brian M
Job Details: 09/20/2022
Installed valve OP Test Ok o; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW
Near Solon, OH 44139
Brian M
Job Details: 09/20/2022
Cc frost build up Found a gap in the bottom center of fridge gasket this time Fixed gap and cleared frost Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44102
Marie V
Job Details: 09/20/2022
"Added drain tube to u it. Removed all frost from freezer. No gasp in door or liner,.op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near North Royalton, OH 44133
David R
Job Details: 09/20/2022
"Customer had questions about the drying. Went through diagnostics, heater is good. Went over using rinse aid and also the heat dry option. Unit is good. Working correctly. Op Test Ok."
We serviced a
MAYTAG REFRIGERATOR
Model MF12568AES
Near Aurora, OH 44202
Brian M
Job Details: 09/20/2022
Cc unit not making ice Found bail arm broken This model bail arm is built into ice maker needs icemaker ; ordrng 1 W10583817 (icemaker) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Burton, OH 44021
Joe O
Job Details: 09/20/2022
Installed inlet assembly. Tested. Found unit also has hole in drain hose. Needs drain hose. Hose out of stock. Office to reschedule; ordrng 1 W11414944 (Drain hose)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Mayfield Heights, OH 44124
Manny
Job Details: 09/20/2022
"Replaced control and igniter, ran bake test opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Kirtland, OH 44094
Dan H
Job Details: 09/20/2022
"Installed new ice maker and valve, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVB00
Near Bay Village, OH 44140
Gabriel P
Job Details: 09/20/2022
"Found compressor overheating and lock on rotor also it has 15 amps need compressor gave estimate customer will dicuss with wife ; ordrng 1 W10233961 (Compressor) and 1 WPW10143759 (Uv), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Rocky River, OH 44116
Gabriel P
Job Details: 09/20/2022
"Bolt came loose o from rotor correct issue,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Seven Hills, OH 44131
David R
Job Details: 09/20/2022
"Cc unit LOC code. Went over all functions with customer. Owners manual as well. LOC means control display locked, hold extra rinse to unlock. Ran diagnostics with customer. All functions good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Maple Heights, OH 44137
Angel
Job Details: 09/20/2022
"Cc that unit was not finishing cycle or barely any water coming in. Ran diagnostics and found error code F8E1 no fill, long fill found hot water completely off and cold water barely opened. Opened both valves up tested unit and its working as should ran a calibration and auto test and both passed explained to customer the issue. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Mentor, OH 44060
Dan H
Job Details: 09/20/2022
"Customer complaint of door close error , confirmed, door switch is good, found door switch wire pushed out of connector, no damage, reinstalled, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Painesville, OH 44077
Joe O
Job Details: 09/20/2022
"Cc: buzzing noise, f9e1 errorCustomer stated towards the end of the cycle there is a buzzing noise coming from the unit, and that the last wash the unit gave an f9e1 error. Found error codes f9e1(not draining) f7e1(wash motor failure). Ran diagnostics test cycle. Found unit is draining. No abnormal noises from drain pump. Unit has a strong drain. Pump is running, and has good pressure. Found excessive suds in unit during diagnostics cycle. No detergent added. Advised customer on soap usage. Could not duplicate issue. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320MOBW2
Near Lyndhurst, OH 44124
Manny
Job Details: 09/20/2022
"Replaced igniter, ran bake test opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD7000DW1
Near Fairview Park, OH 44126
Gabriel P
Job Details: 09/20/2022
"Found unit at the no heat settings correct issue,opt test ok"
We serviced a
FRIGIDAIRE WALL OVEN
Model FEB27s5ABA
Near Mentor, OH 44060
Dan H
Job Details: 09/20/2022
"Thermal fuse is not open, unit needs new control, part is no longer available, thermal fuse was not installed and can be returned; ordrng 1 318010900 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Painesville, OH 44077
Joe O
Job Details: 09/20/2022
"Cc: screeching noiseFound no stored error codes. Ran auto test. Found screeching in spin. Checked under unit. Found gear case leaking oil, belt slipping. Needs gear case, and beltCustomer does not want to repair at this time ; ordrng 1 W11454734 (Gear case) and 1 WPW10006384 (drive belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Westlake, OH 44145
Marie V
Job Details: 09/20/2022
"Cc that the unit started beeping, right now is working. Found screws on the side of unit , that were half way off. Preventing door from sealing all the way, corrected issue, and let unit ran for a while. No leaks. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Maple Heights, OH 44137
David R
Job Details: 09/20/2022
"Found unit Garbage Disposal knockout plug was never taken out. Corrected, tested. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Ravenna, OH 44266
Brian M
Job Details: 09/20/2022
Cc no power Found control getting power but no indicator light Needs control and noise filter ; ordrng 1 W11556725 (Control) and 1 W11614635 (Filter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Cleveland, OH 44128
Angel
Job Details: 09/20/2022
Diagnosed unit and everything is running all fans compressor but theres no frost pattern unit will need evaporator, filter drier and compressor because process stub is not long enough. Office to reschedule compressor out of stock.; ordrng 1 W11092625 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Uv drier)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Mentor, OH 44060
Dan H
Job Details: 09/20/2022
"Customer complaint that unit is not working , all components working, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WGD9550WW2
Near Madison, OH 44057
Joe O
Job Details: 09/20/2022
Cc: screechingFound idler pulley worn. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Fairview Park, OH 44126
David R
Job Details: 09/20/2022
"Cc unit was banging while in spin. Ran diagnostics test, F0E3 error, overload error. Ran test 51/52. All components are working correctly. Running a Rinse/Spin cycle with 4/5 bath towels on max extract spin. The agitating is good and normal. Spin is good. Not going out of balance. Unit front legs on wood. Would suggest putting wood under back one to help level the basket out and make more even in the middle. Unit is good, Op Test Ok. ** advised vibration pads as well"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Atwater, OH 44201
Brian M
Job Details: 09/20/2022
Installed agitator and tub hub OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW0
Near Cleveland Heights, OH 44118
Angel
Job Details: 09/20/2022
Cc that at the end of the cycle theres water still in dishwasher and that the door doesnt stay up any more. There was water still in bottom of unit when I arrived i hit the cancel button and unit started draining perfectly seems to be that the drain pump is overheating causing the issue of water still in unit at the end of the cycle. Replaced drain pump made sure it drains properly and it did also for the door found that the sleeves came off because they broke replaced them with truck stock tested door as well. Opt test ok.; used 2 WP8268961 (SLEEVE FRICTION) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Fairport Harbor, OH 44077
Dan H
Job Details: 09/20/2022
"Installed new harness, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Perry, OH 44081
Dan H
Job Details: 09/20/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Geneva, OH 44041
Joe O
Job Details: 09/20/2022
"Cc: no drying, not working properlyRan test cycle. Found unit leaking from middle of the door. Checked spray arm, could not find any separation in spray arm. Unit ui leveled. Canceled, found unit not draining. Found punch still in garbage disposal. Customer has no clamp on disposal end of drain. Ran diagnostics test cycle. Found error codes f7e1(no heat) f4e3(motor not running). Found heater is running. Advised customer to run hot water at sink prior to starting unit. Op test okUnit is not secured in place."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Diamond, OH 44412
Brian M
Job Details: 09/20/2022
Installed valve and bladder OP Test Ok
We serviced a
KITCHENAID WALL OVEN
Model KEBS208SSS04
Near Chagrin Falls, OH 44023
Corina B
Job Details: 09/20/2022
Replaced the upper fan and the fuse. Heated oven. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Maple Heights, OH 44137
Corina B
Job Details: 09/20/2022
"Replaced the gearcase, motor, shield, belt, capacitor. Ran a calibration. Started a normal cycle. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Avon, OH 44011
Gabriel P
Job Details: 09/20/2022
"Customer complaint of frost building inside freezer advise him what could cause that,opt test ok everything else working as design"
We serviced a
KENMORE WASHER
Model 11026912690
Near Shaker Heights, OH 44120
Manny
Job Details: 09/20/2022
"Installed new drain assembly, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Avon, OH 44011
Gabriel P
Job Details: 09/20/2022
"Found one light deem replace module from t/s opt test ok ; used 1 W11239944 (Lights), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
GE REFRIGERATOR
Model GFD28GBLETS
Near Madison, OH 44057
Dan H
Job Details: 09/20/2022
"Customer complaint that water and ice are not dispensing, confirmed, door switches are not working properly, unit needs new door switches ; ordrng 2 WR23X29161 (Switch)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258DEM01
Near Solon, OH 44139
Manny
Job Details: 09/20/2022
"Cc unit not making ice, found ice maker stuck in cycle, jumped T to H and not moving checked voltage from L to N 123VAC, unit needs ice maker, replaced using TS#W10884390 ran harvest test opt test ok advise customer to allow time for ice maker to make enough ice.; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
MAYTAG DISHWASHER
Model KDPE234GPS0
Near Ashtabula, OH 44004
Joe O
Job Details: 09/20/2022
"Cc: not washing properlyF7e1(no heat) f4e3(wash motor not running). Ran diagnostics test cycle. Sump has excessive noise and low pressure. Cool water at start of cycle. Diverter sticking. Heater is functioning. Advised customer motor may have over heated and shut down, which the control can shut down the heater if no water circulation. Needs sump assembly. Installed sump assembly ran test cycle. Op test ok ; used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
GE REFRIGERATOR
Model PSI23MGPAB
Near Rocky River, OH 44116
Marie V
Job Details: 09/20/2022
"Started working on unit. Found a leak at the cabinet. Installed bullet piercing valve and used nitrogen, found leak, took pics of where the oil from refrigerant was leaking. Unit can be repair . Brought parts for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Fairview Park, OH 44126
David R
Job Details: 09/20/2022
"Cc unit not cooling. Both sections 80*. Comp cold, not coming on. Tested with another start device. Not turning on. Went into diagnostics, comp/ con fan test. Neither is coming on. No power from main to those components. Order control and wiring. ; ordrng 1 W11566851 (Control) and 1 W11547180 (Start device) and 1 W11565110 (Harness)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near North Ridgeville, OH 44039
David R
Job Details: 09/20/2022
"Customer purchased a couple of months ago. Took pic of POP. Cc unit squeaking in spin cycle. No diagnostics error codes. Ran test mode and calibration, good. No out of normal noises, no squeaks or banging. Ran a quick wash with 5/6 towels in to get water on them. Then ran a Drain/Spin on Fast spin with towels in, customer standing by. No weird noises, running over 10 mins, customer said it would of done it by now but its not. Looked underneath washer, all components look good, no signs of anything leaking or broken. All of a sudden, unit started high pitch squeak. Cannot pin pint exactly. Recommend replacing main control, gearcase and slider ***Cust; ordrng 1 W11419171 (Main control) and 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
ROPER REFRIGERATOR
Model RT21LMXKQ05
Near Roaming Shores, OH 44084
Brian M
Job Details: 09/20/2022
Cc unit leaking Found evap pan clogged Cleared drain tube OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near North Ridgeville, OH 44039
Angel
Job Details: 09/20/2022
Replaced seal steamed it out to make sure it sealed properly. Explained to customer to monitor and see if it works out now because its only one small section that gets moisture on the ff section seal on bottom of door and I already sealed around cabinet with silicone and steamed out seal in freezer as well. If not were going to have to call tech line to see what they suggest us to do. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Avon, OH 44011
Gabriel P
Job Details: 09/20/2022
Found water on drip pan by float switch but could locate the leak advise customer to monitor for now.so clean pan and float switch opt test ok
We serviced a
AMANA DISHWASHER
Model ADB1100AWW5
Near Shaker Heights, OH 44120
Corina B
Job Details: 09/20/2022
"CC that the dishwasher is not draining. Confirmed. Slow drain. Checked the garbage disposal, clear. Started a cycle, drained slowly. Drain hoses look clear. Replaced the drain pump from t/s. Opt test ng. Will need the drain hoses. ; ordrng 1 WPW10545278 (Hose) and 1 3385556 (Drain hose), used 1 SHIPPING (shipping and handling), and 1 WPW10348269 (PUMP-DRAIN) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Cleveland, OH 44119
Corina B
Job Details: 09/20/2022
CC that the unit is not cooling. Confirmed. Found the evaporator covered in frost. Found the ff light switch broken. Steamed out the evaporator and ran the defrost heater. Replaced the door switch from surplus t/s. Found the brown wire on the harness backed out. Plugged the wire back in. Heated turned on. Steamed out the evaporator. Opt test ok ; used 1 W11396033 (Door switch) from stock
We serviced a
ADMIRAL WASHER
Model ATW4471TQ0
Near Avon Lake, OH 44012
Angel
Job Details: 09/19/2022
"Cc that unit was not draining or just filling when its supposed to be draining. Verified pressure switch to make sure the hose was good and it was flowing properly made sure drain pump was not getting clogged and it was good unit will need timer replaced can hear it grinding trying to move towards the end but wont move you have to move it manually. Gave customer estimate and stated that the washer was old and he will be getting the tenants a new washer. Charged service call.; ordrng 1 WP8546685 (Timer), used 1 SHIPPING (shipping and handling) from stock"