Service History 34

We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Amherst, OH 44001
Gabriel P
Job Details: 07/12/2021
Took unit apart and found no loose screw and no bad rollers all mechanical looks good but it does has a vibrating sound it is not loud and is not going to affect with unit unit is ok told customer if not satisfied with little vibrating sound they will have to contact cosumer assist
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW0
Near Mentor, OH 44060
Dan H
Job Details: 07/12/2021
"Installed new shifter, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5600SQ0
Near Willoughby Hills, OH 44094
Jason N
Job Details: 07/12/2021
Installed base pads. Ran fill then spin test. Op test good.
We serviced a
WHIRLPOOL DRYER
Model MEDB850WQ0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/12/2021
Cc unit not drying properly Found belt to have come off blower wheel Put belt back on Advised to watch OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model CAM2761KQ0
Near Austinburg, OH 44010
Joe O
Job Details: 07/12/2021
"Cc: not spinning, not drainingRan test cycle. Unit filling, washing, draining and spinning. Op test okCompany under new management, would not give employees access to safe. Office to contact; O-emld tckt"
We serviced a
CROSLEY WASHER
Model CAW42114GW2
Near Jefferson, OH 44047
Jeff M
Job Details: 07/12/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Parma, OH 44129
Marie V
Job Details: 07/09/2021
"Cc that the right hand side door gasket is torn. Confirmed. Replace gasket, steamed out and added petroleum jelly to help stick. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Mentor, OH 44060
Joe O
Job Details: 07/09/2021
Installed sump assembly. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HBL1
Near Mayfield Heights, OH 44124
Corina B
Job Details: 07/09/2021
CC that the unit is leaking. Confirmed found the shut off and the copper line are leaking. Will need a plumber. Opt test ok
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Lyndhurst, OH 44124
Corina B
Job Details: 07/09/2021
CC that the unit is not turning on. Found the start button not held in long enough. Advised cust to hold the button in to have the 4 lights to turn on. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44110
Corina B
Job Details: 07/09/2021
CC that the unit stops and starts filling. Ran diag no codes. Found the tub not centered. Leveled the washer. Ran a calibration. Started a cycle. Advised cust it is not to have the washer stop and start when filling. Its sensing the clothes. Opt test ok
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS04
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/09/2021
Cc of Ice clumping Found ice to be clumping together on edge of bin Not sure of the cause at this time Replaced ice maker
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near Andover, OH 44003
Jeff M
Job Details: 07/09/2021
I went to the clubhouse to pick up the parts the compressor was sitting on its side for approximately 2 to 3 weeks. Unfortunately that makes this compressor non-usable almost guaranteed to seize up when you turn it on. I still went back to the camper I pulled the refrigerator from the wall to see if I can reuse the old compressor there is not enough material to use needs a new compressor also the evaporator looks like something fell on it. Needs a new evaporator and compressor.; ordrng 1 Wpw10507886 (Compressor) and 1 W10836706 (Evap)
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near Chardon, OH 44024
Jeff M
Job Details: 07/09/2021
Install the new part did not work. With the machine running I disconnecting most of the DC voltage components ui ice trap door LED lights Nothing seem to help I started noticing a change in the refrigerator when I started removing LED lights from the series. I started getting the LED control board to flicker. Which was more than what it was at least when I got there Im gonna order five new LED lights and a new control board the box the control board came in was pretty beat up it couldve been a return part and it mightve been used; ordrng 1 W11520324 (Led) and 4 W11520324 (Led)s and 1 W11203924 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Painesville, OH 44077
Jeff M
Job Details: 07/09/2021
The unit has warm water when it comes out of the dispenser because the waterlines for this refrigerator run underneath the refrigerator I showed the customer where the water lines run and I also took a temperature of the front half of the fridge and its almost 80? there for farther you go back warmer itll be because its closer to the compressor this is normal by design
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Painesville, OH 44077
Jeff M
Job Details: 07/09/2021
The unit will shut down on its own. cust has a video while the washer is off power is still being provided by the outlet. the control board is overheating shutting down turning back on. Needs a new control ; ordrng 1 W11419215 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Painesville, OH 44077
Jeff M
Job Details: 07/09/2021
The unit is still leaking needs a tub seal; ordrng 1 W11483553 (Gasket) and 1 S
We serviced a
GE REFRIGERATOR
Model GFE24JSKFFSS
Near Perry, OH 44081
Jeff M
Job Details: 07/09/2021
In the fridge raider section is not cooling the air returns or blocked. The dampener control symbol is not operating correctly needs a damper control assembly; ordrng 1 WR60X27396 (Damper)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Mentor, OH 44060
Joe O
Job Details: 07/09/2021
Installed drain pump. Ran test cycle. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Brecksville, OH 44141
David R
Job Details: 07/09/2021
"Cc unit wasnt making ice, then started making ice, dispenser not working. Flap door will open but no ice will dispense, motor not turning. Looked at the bottom of the door, wires cut through. Gave estimate for repair. Customer is going to call customer service. Customer paid SVC. Do not order parts.*** 2 man job ; ordrng 1 LW10728959 (Door left stainless) and 1 W11202789 (Motor), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model gz25fsrxyy2
Near Elyria, OH 44035
Marie V
Job Details: 07/09/2021
"Cc that the ice maker stopped working. Took temp 37* on fresh food section and -4 on freezer. Check power coming in to ice maker from H to L 123V. Ice maker was not moving. Started cycling but it never asked for water. Replace ice maker from T/S. Installed, it cycled. Op test okAlso advise cust to keep an eye on the ice size there were a few small pieces, that could be a valve issue . At this time tested good.; used 1 W10882923 (ICE MAKER ASSY) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Solon, OH 44139
Brian M
Job Details: 07/09/2021
Installed lid OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Cleveland Heights, OH 44118
Corina B
Job Details: 07/09/2021
CC that there is rust spots on the cabinet. Confirmed. Lifters the lid found rust spots on the sides as well as the front. Called t/l. Working as designed. Advised cust to call whirlpool.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS4
Near Aurora, OH 44202
Brian M
Job Details: 07/09/2021
"Cc unit leaking and no ice Project code S38253 replace drain tube part covered Replaced tube Icemaker just grinding Needs icemaker Part on b/o ; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (shipping and handling), and 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HT1
Near Kent, OH 44240
Brian M
Job Details: 07/09/2021
Cc unit not hot enough Ran test bake to 350 used thermal coupler to measure temp Let unit cycle several times after preheat Unit is operating properly
We serviced a
MAYTAG DRYER
Model LDE8424ACE
Near Cleveland Heights, OH 44118
Corina B
Job Details: 07/09/2021
"CC that there is a squealing noise. Confirmed. Found the support roller seized. Will need an idler pulley and support rollers; ordrng 1 WP6-3037050 (Idler pulley) and 2 12001541 (Rollers)s, used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW3
Near Ravenna, OH 44266
Brian M
Job Details: 07/09/2021
Installed gearcase clutch and motor Used tub hub from stock OP Test Ok ; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB00
Near Garrettsville, OH 44231
Brian M
Job Details: 07/09/2021
Recovered refrigerant Installed compressor and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.27 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAW0
Near Geneva, OH 44041
Jeff M
Job Details: 07/09/2021
The unit was leaking I found the door was on level re level door
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ
Near Cleveland, OH 44113
Corina B
Job Details: 07/09/2021
CC that the unit does not drain. Confirmed. Removed the water. Replaced the drain pump. Filled and drain. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Parma, OH 44134
Corina B
Job Details: 07/09/2021
CC that the u it is not cooling. Unit was unplugged when arriving. Checked the compressor 2amps dropped to .58amps. Waited 15 minutes to checked the frost pattern. No frost pattern. Will need a compressor and evaporator. Parts are still covered. Office to reschedule 3 hr count; ordrng 1 W11459354 (Evaporator) and 1 WPW10143759 (Drier) and 1 W10507884 (Compressor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Chagrin Falls, OH 44023
Corina B
Job Details: 07/09/2021
CC that the unit does not make ice all the time. Confirmed. Checked the ice maker no error codes. Cycled ice maker. No water going into the icemaker. . Will need a heater and valve. ; ordrng 1 W11087201 (Heater) and 1 WPW10341329 (Valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Garfield Heights, OH 44125
Jason N
Job Details: 07/09/2021
"Cc unit filter light not resetting.Customer stated they just change the filter, but the filter reset light does not go out. Checked filter switch status test in test 67, filter switch input good. Checked UI connections. Reset UI, filter status reset to 100%, but went back to 0%, filter reset light illuminated. Communication issue between main control and dispense UI. Ordering both boards. ; ordrng 1 WPW10675033 (Main control) and 1 W11330971 (Dispense UI)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44105
Jason N
Job Details: 07/09/2021
"Cc unit not advancing cycles. Customer stated when he first plugged in unit, unit started buzzing and wouldnt stop. Stated he bought this unit as a as is return. Ran diagnostics, found codes f9e1 for long drain and f7e5 for shifter fault. Ran auto test, all functions passed. Started normal load. All functions normal. Advised customer unit was mostly likely stuck in a drain cycle from previous owner. No issues found with unit at this time."
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW1
Near Shaker Heights, OH 44122
Jason N
Job Details: 07/09/2021
Installed bellow gasket. Ran wash test to ensure no leaks. No leaks found. Op test good.
We serviced a
KENMORE DISHWASHER
Model 665.13039K110
Near Beachwood, OH 44122
Jason N
Job Details: 07/09/2021
"Cc unit not starting a cycle.Customer stated she tried to ran back to back loads previous day, the second load, the unit would not start. Ran wash test, found no water entering unit. Found float switch stuck in the up position. Pushed back down into place. Most likely something was caught underneath. Unit filling with water and washing. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Beachwood, OH 44122
Jason N
Job Details: 07/09/2021
"Found Tupperware container in freezer was slightly holding door open on bottom, not allowing to close and seal properly. Rearranged product in freezer. Door closing properly and sealing wheel. Did not install closer and door cam as these were not needed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Montville, OH 44064
Brian M
Job Details: 07/09/2021
Cc unit not spinning Found tub hub damaged Replaced using truck stock OP Test Ok ; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FH0
Near Rome, OH 44085
Joe O
Job Details: 07/09/2021
"Found error codes f1e1(internal board failure) f2e1(stuck shorted key). Needs main controlCustomer stated he wants the ui installed before ordering a control. Thinks the ui is the only issue. Installed ui. Found error code f2e1 returned. Needs control. Office to contact, advised we cannot order parts unit they are paid for.; ordrng 1 W10884488 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 07/09/2021
"Replace compressor follow all step of seal system then recharge,opt test ok ; used 2 Tjaf1200 (1/4 0d tube ext) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8120HW0
Near Kirtland, OH 44094
Joe O
Job Details: 07/09/2021
Installed blower wheel. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY00
Near LaGrange, OH 44050
Marie V
Job Details: 07/09/2021
Replace heater kit. Brought ice maker for return. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Chagrin Falls, OH 44023
Corina B
Job Details: 07/09/2021
"Found basket dented took pictures. Used old basket. Replaced the tub, gearcase, water valve. Found the tub ring cracked. Will need a new tub ring. Office to reschedule ; ordrng 1 W10849477 (Tub ring), used 1 W11210459 (VALVE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Columbia Station, OH 44028
David R
Job Details: 07/09/2021
Temp is 70 both sections. Found filter drier not soldered in at steel line. Will need a new drier and reset process of evacuation. We have on truck as t/s*** 3 job count; ordrng 1 WPW10143759 (Drier)
We serviced a
GE DISHWASHER
Model GDT655SMJ5ES
Near North Ridgeville, OH 44039
David R
Job Details: 07/09/2021
"WD21X25730 main control, Put new drain pump on, worked and then stopped working. Went over tech sheet. Fuse on control bad. Will need to order new control and replace. Will return drain pump kit after replacement. ** can we put what customer paid towards control and he will pay whatever remaining balance ; ordrng 1 WD21X25730 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Strongsville, OH 44149
David R
Job Details: 07/09/2021
"Cc unit right gasket is torn, left door mullion rail isnt opening all the way all the time. Confirmed. Ordering gasket and mullion. Also will need to adjust leveling feet to try and level top of doors out if possible. ; ordrng 1 WPW10311757 (Mullion) and 1 W10830274 (Gasket)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA0
Near Brecksville, OH 44141
David R
Job Details: 07/09/2021
"Cc unit leaking. Raised legs just an inch. Found tub gasket is ripped and worn. Will need gasket. Ordering. ; ordrng 1 W11177741 (Gasket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDM00
Near Mentor, OH 44060
Joe O
Job Details: 07/09/2021
"Recovered refrigerant, installed compressor and drier. Put unit into 28 inch vac for 15 mins, recharged with 4.09oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 W10896689 (Coupler), 1 Tjaf1200 (Process), and 1 W10896678 (Coupler) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model LGID2475QF3A
Near Mentor, OH 44060
Joe O
Job Details: 07/09/2021
"Cc: not draining, not dryingFound customer recently installed a garbage disposal and left the punch in. Ran test cycle. Found unit is heating the water. Customer stated the plastics mainly will not dry at the end of the cycle. Found unit will no allow cancellation of cycle. Display went blank after cycle started. Cycled power. Entered diagnostics found error code i20(drain problem), if0(water level problem), i60(heating element problem). Unit was sensing over flow conditions, due to not draining. Needs pump and heater assembly. Customer does not want to repair at this time; ordrng 1 5304514365 (Heater and pump assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Mentor, OH 44060
Joe O
Job Details: 07/09/2021
"Cc: not ignitingFound igniter harness pinched between rails. Removed wire, found wire cracked. Needs bake and broil harness; ordrng 1 W11161843 (harns-wire)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/09/2021
Found shifter came loose of pulley I was going to replace original actuator but I ran out of the ones in truck stock ordering ; ordrng 1 W10913953 (Actuator)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Solon, OH 44139
Jason N
Job Details: 07/09/2021
"Replace shifter actuator, ran calibration and optest good."
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Solon, OH 44139
Jason N
Job Details: 07/09/2021
"Cc unit doors not aligned, and ice door brokenStill waiting on back order parts for ice door. Inspected doors. Found ff door panel sticking out on top compared to freezer door. No adjustments for this direction. Possible hinge distortion or warped door. Door is on back order, will order hinge first to see if this will remedy the issue before trying a door. ; ordrng 1 W10691136 (Hinge)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Strongsville, OH 44149
Marie V
Job Details: 07/09/2021
"No refrigerant on system at this point, removed filter drier and 3way valve, installed new, blew nitrogen through the system, put unit into a vacc 28. No change in gages after 15 min, filled unit with R134A 5.5OZ. Then ran step 4. No changes, called BJ said that most likely cap tube is clogged up. When blew nitrogen something black came out on filter dryer. Called whirlpool Dave explain situation he said that that black stuff coming out of the unit means that is contaminated, theres no way to clear that out, cant be repaired. Whirlpool will contact cust."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS02
Near Westlake, OH 44145
Gabriel P
Job Details: 07/09/2021
"Replace glass door,opt test ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rocky River, OH 44116
Gabriel P
Job Details: 07/09/2021
Laundry room was very tight I had to climb threw the of washer many time to fix blower on dryer found blower loose correct issue opt test ok Also took pictures of small room
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Fairview Park, OH 44126
Gabriel P
Job Details: 07/09/2021
"Replace ice bin,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Olmsted Falls, OH 44138
Marie V
Job Details: 07/09/2021
"Defrosted fresh food section Evap. Replaced evap harness with fan and control board. Op test ok. Advice cust to allow fresh food section a few hours to get back to temp, since doors were open and I was working with steam inside. Op test okBrought core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFCS22EVMS8
Near Westlake, OH 44145
Gabriel P
Job Details: 07/09/2021
"Found drip pan clogged steam and clear out debris in the back,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Amherst, OH 44001
Gabriel P
Job Details: 07/09/2021
"Found shifter came out of place also replaced for the original from service pointer,opt test ok ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Mentor, OH 44060
Joe O
Job Details: 07/08/2021
Installed ice maker. Cycled ice maker. Op test ok
We serviced a
MAYTAG FREEZER UPRIGHT
Model MZF34X20DW04
Near Mentor, OH 44060
Joe O
Job Details: 07/08/2021
"Installed door. Customer stated unit had been leaking. Found suction line frozen. Spoke with BJ, he stated because the door was warped it could have caused the unit to run longer trying to keep unit cool. Advised customer to monitor. Op test ok"
We serviced a
KENMORE WASHER
Model 110.2613241
Near Euclid, OH 44132
Joe O
Job Details: 07/08/2021
"Cc: wont spin, not draining, not completing cycleFound error codes f5e1(lid lock error) f1e2(main control fault). F0e5(off balance) f0e2(over suds). Found lid lock broke. Needs lid lock and controlCustomer does not want to repair at this time; ordrng 1 W10810403 (lid lock assy) and 1 W10812699 (cntrl-elec)"
We serviced a
AMANA RANGE
Model AGR5630BDW1
Near Seven Hills, OH 44131
Corina B
Job Details: 07/08/2021
"CC that the oven does not heat. Turned oven on to 350*. Spark ignited after first spark. Did see a non coated spark harness. Igniter cycled several times. Advised cust if it happens again to replace the Spark harness.; ordrng 1 WPW10701462 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Seven Hills, OH 44131
Corina B
Job Details: 07/08/2021
CC that the unit is freezing food in the ff section. Checked pressure and high side was at 90 psi and low side at 20 in vacuum and equalized at 45 psi. Called Spoke with Andy. Unit is non repairable. Did add r134 to unit.
We serviced a
WHIRLPOOL DRYER
Model LEQ9858PW1
Near University Heights, OH 44118
Jason N
Job Details: 07/08/2021
Installed heater element. Ran dryer op test. Good heat and airflow. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Seven Hills, OH 44131
Corina B
Job Details: 07/08/2021
"Cust showed pop, sent pic. CC that the unit is leaking. Checked underneath no water marks. Found coins in the gay and basket. Started a normal cycle. Working as designed. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Broadview Heights, OH 44147
Corina B
Job Details: 07/08/2021
"CC that the unit is not washing. Found the control and wires are burnt. Took pictures. Will need a new control and harness. ; ordrng 1 W10854216 (Control) and 1 W10854216 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/08/2021
Replace both tracks opt test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Ravenna, OH 44266
Brian M
Job Details: 07/08/2021
Installed latch Ran auto And drain and spin OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS00
Near Strongsville, OH 44149
Marie V
Job Details: 07/08/2021
"Cc that the unit is not dispensing ice. Confirmed. Removed the ice bin all ice was stuck together, cust said that they dont use the ice often but they never had a problem. Explain cust that when we open the door war air get to the ice and gets stuck together and then when you try to get it is too hard that the motor cant break that ice to dispense. Remove all ice and cust got it all apart, put it back together and tested. Op test ok. Advice cust that if the ice does not get used often to avoid this issue they can get rid of the ice once a week. That will help."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRW05
Near South Euclid, OH 44121
Joe O
Job Details: 07/08/2021
"Cc: freezing in ff section, water was not dispensingFound temps at 38 in ff section. Water is functioning at this time. Could not duplicate issue. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Grafton, OH 44044
Gabriel P
Job Details: 07/08/2021
Took pictures of pop is under one year manufacture warranty also found leak by the tip of heating element ordering element and nuts also there is a technician schedule to go replace ice maker at 20th if parts for dishwasher arrive sooner pls schedule same technician to replace part the same day ; ordrng 2 W11538351 (Nut)s and 1 W11537778 (Heater)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Kent, OH 44240
Brian M
Job Details: 07/08/2021
Installed new sump ran test cycle Still same leak in same location For further testing need customer to have a braided water line installed so we can pull dishwasher out and verify where leak is coming from Used old drain pump on new sump assembly because it was damaged ; ordrng 1 W11412291 (Drain pump)
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS1
Near Streetsboro, OH 44241
Brian M
Job Details: 07/08/2021
"Cc of no bake or broil Found control not sending power to igniters And spark module seems to be hot Needs control, and spark module Parts not in stock office to schedule ; ordrng 1 W11162730 (module-spk) and 1 W11393093 (Control)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Strongsville, OH 44149
Gabriel P
Job Details: 07/08/2021
"Found shifter came out of place replacing the original shifter,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Aurora, OH 44202
Brian M
Job Details: 07/08/2021
Found temps in ff section to be 26-35Freezer section to be at 22 Found frost pattern to be on half of freezer evap Needs sealed system repair Needs compressor evap and drier Unit is under 5 year warranty for sealed system ; ordrng 1 W10756020 (compressor) and 1 W10286069 (drier-uv) and 1 W11035765 (evaporator)
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Aurora, OH 44202
Brian M
Job Details: 07/08/2021
Cc unit not baking properly Found oven to be about 15 degrees to low Calibrated oven OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Parma, OH 44130
Marie V
Job Details: 07/08/2021
Replace dispenser. Tested with some water. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Warrensville Heights, OH 44128
Jason N
Job Details: 07/08/2021
"Cc unit not washing clothesRan diagnostics, found codes f7e6 for motor fault. Checked under unit, found splutch bound up, yoke will not move. Replaced using truck stock. Reran auto test and calibration. All functions passed. Op test good. ; used 1 W10721967 (PULLEY) from stock"
We serviced a
CROSLEY WASHER
Model CAW35114GW0
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 07/08/2021
Cold water valve was not functioning replaced it with truck stock unit tested good; used 1 W11210459 (VALVE) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Royalton, OH 44133
Corina B
Job Details: 07/08/2021
"CC that the unit does not finish a cycle. Ran diag F8E1 NO FILL, LONG FILL, F3E1 PRESSURE SYSTEM FAULT. Replaced the control and pressure hose. Ran a calibration. Started a normal cycle with clothes finished a cycle. Cust was using a full cup of sanbil laundry sanitizer would cause a lot of soap suds. Opt test ok."
We serviced a
WHIRLPOOL RANGE
Model WRS571CIHZ01
Near North Royalton, OH 44133
Corina B
Job Details: 07/08/2021
CC that there is a noise and food freezing on the wall by the freezer. Confirmed. Found the damper making a noise. Will need a new damper. The bins have a space in between. Advised cust to have the shelfs in line. ; ordrng 1 W11164593 (Damper)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Maple Heights, OH 44137
Jason N
Job Details: 07/08/2021
"Cc unit still not sensing properly. Found unit stuck in drain mode. Could not cancel out. Checked pressure hose, could not blow through, found hose kinked at tub connector. Cut kinked section out, reattached. Ran wash test cycle. Unit sensed and advanced to wash. Op test good."
We serviced a
MAYTAG FREEZER
Model MZF34X16DW06
Near Maple Heights, OH 44137
Jason N
Job Details: 07/08/2021
"Cc unit not cooling Customer has not cooled yet after last service attempts. Plugged in unit, found compressor starting up and immediately shutting back off. Replaced start device using customer supplied pre Id part(supplied with compressor). Compressor started up and stayed running, watched frost pattern for 15 min. Frost pattern forming, checked low side pressure, good at 1psi. Unit starting to cool. Advised customer monitor and 24 hrs unit will be ready to restock."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near University Heights, OH 44118
Joe O
Job Details: 07/08/2021
Cc: not washingFound error codes f4e3(motor not running) f5e1(door stuck open). Door latch is functioning. Found sump receiving proper power. Not powering on. Needs sump assemblySump shows out of stock. Office to reschedule; ordrng 1 W11087376 (pump&motor)
We serviced a
WHIRLPOOL ICEMAKER
Model WRS555SIHZ00
Near Painesville, OH 44077
Jeff M
Job Details: 07/08/2021
The icemaker has failed the unit is getting power. The harness tested good the unit needs a new icemaker. ; ordrng 1 W10873791 (Icemaker) and 1 S
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Painesville, OH 44077
Jeff M
Job Details: 07/08/2021
The unit was unlvl op tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Painesville, OH 44077
Jeff M
Job Details: 07/08/2021
Customer only uses the dishwasher once a week. I recommended for her to start using a clean washer cycle more often and using the dishwasher more frequently and if anything at least open the door in between washes so I can hear out this will solve the issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXB00
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 07/08/2021
"Check all switch all good check sensor level good check ice maker and re jump start but not cycling replace from t/s opt test ok ; used 1 SENIORDISCOUNT (senior discount), and 1 WPW10251076 (ICE MAKER ASSY) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEW
Near Shaker Heights, OH 44120
Joe O
Job Details: 07/08/2021
"Cc: ui goes blank and stops dispensing water and ice, not making iceCustomer stated display will shut down, and ui will light up when pushing buttons but will not function. Customer stated it happened after power outage, stated its intermittent. Needs control; ordrng 1 W10890094 (cntrl-elec), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Solon, OH 44139
Brian M
Job Details: 07/08/2021
Installed diffuser OP Test Ok
We serviced a
JENN-AIR COOKTOP ELE
Model JGD3430GB00
Near North Royalton, OH 44133
Corina B
Job Details: 07/08/2021
CC that the knobs and the cooktop is hot to touch. Turned the cooktop on with 4 pots of water. Took temperature 200* to 180* called t/l temperature has no range on the cooktop. Working as designed. Optest ok
We serviced a
KENMORE DISHWASHER
Model 665.12773K311
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/08/2021
Installed drain pump OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Cleveland, OH 44111
Jason N
Job Details: 07/08/2021
"Cc unit freezing product in ff section even on warmest setting.Checked evaporator health, found small ice ball on cap tube, no frost pattern. Unit has refrigerant leak. Quoted customer for sealed system repair, customer not repairing. Collected service call."
We serviced a
GE REFRIGERATOR
Model PSC23SGRBSS
Near Cleveland, OH 44113
Jason N
Job Details: 07/08/2021
"Cc unit does not dispense water or ice.Found no water will dispense and unit not making ice. Checked water in source in back of unit. Good water pressure in to unit and through filter housing. Checked reservoir. Not frozen. Checked power in to inlet valve, good at 119v when calling for water. Unit needs inlet valve. ; ordrng 1 WR57X33326 (Valve)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Bay Village, OH 44140
Gabriel P
Job Details: 07/08/2021
"Found woman hair clip making vibrating sound and 2 pennies as well clear out no,more noise opt test ok"
We serviced a
MAYTAG DRYER
Model MED6230HW
Near Avon, OH 44011
Gabriel P
Job Details: 07/08/2021
"Appliance was bury took pictures will need to reschedule,opt test ok ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Lakewood, OH 44107
Marie V
Job Details: 07/08/2021
"Replace filter drier, control, ui, 3way valve. Put unit into a vacc 29. Waited few min, no changes on gages. Filled unit with 1R34A 4.5OZ. Turned unit back on and ran step 40. After running step, unit started working on freezer section. Good frost pattern started forming. Op test ok. Advice cust to allow unit 24 hours to reach normal temps. Amd that this unit works one section at the time."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ
Near Avon, OH 44011
Gabriel P
Job Details: 07/08/2021
"Found fuse open replace from t/s,opt test ok ; used 1 W10138793 (FUSE, MICROWAVE) from stock"