Near Shaker Heights, OH 44122
Corina B
Job Details: 02/03/2021
DISHWASHER WHIRLPOOL KDTM404KPS0 CC that dishwasher was not draining. Ran diagnostic. Error code 9.1. Checked drain hose on garbage disposal and found clear. Pulled out dishwasher and found drain hose connection kinked. Moved drain hose so that it was under the dishwasher and would not be kinked when moved back in. Ran a cycle. Dishwasher drained properly. Optest ok.
Near South Euclid, OH 44121
Corina B
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "CC that the filter light does not turn off and the ff door swings open. Held the light and ice type in For 3 seconds, light went off. Used shims to raise the unit, to have the doors stay open. Optest ok."
Near Novelty, OH 44072
Joe O
Job Details: 02/03/2021
MICROWAVE MAYTAG MMV4205DS "Cc: blowing fuse, open close doorFound interlock switches welded shut. Needs inter lock switches. Replaced interlock switches and microwave fuse. Tested. Op test ok ; used 1 W11244490 (INTERLOCK SW KIT), and 1 W10138793 (FUSE, MICROWAVE) from stock"
Near Euclid, OH 44117
Dan H
Job Details: 02/03/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint that unit is not washing dishes, ran test cycle found 2-1(stuck key), 4-3(wash motor), and 7-1( no heat) error codes, wash motor did not start, control is send 120vac to wash motor, heater is working, control failed stuck key test, unit needs new control and sump assembly, customer does not want repair ; ordrng 1 W11305297 (Cntrl) and 1 W11087376 (Sump), used 1 SHIPPING (shipping and handling) from stock"
Near Strongsville, OH 44136
Gabriel P
Job Details: 02/03/2021
REFRIGERATOR GE GFE28HMHGES "Customer complaints that unit some times change warmer temperature on fridge and freezer frequently and never stay at a actual temperature confirm temp was 12 on freezer and 44 fridge when is set on 0 freezer and 34 fridge the temperature are not correct call ge tech line they ask me to check compressor for over heating and if condenser fan running confirm compressor is really hot and condenser fan not running he said that if compressor is over heating and condenser not running it will cause to shut the freezer fan off and that I didnt probably need it the control or freezer fan to be replaced ,but cause compressor is overheating it may be bad he wants me to replace compressor and condenser fan customer does not want to continue with repair and wants part charges return took new parts with me for return ,I simply miss diagnose unit ; saved tckt"
Near Cleveland, OH 44108
Dan H
Job Details: 02/03/2021
WASHER WHIRLPOOL WFW92HEFW0 "Customer complaint of f9e1 error, confirmed, filter basket is empty, impeller on drain pump is broken, unit needs new drain pump ; ordrng 1 WPW10605427 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
Near Solon, OH 44139
Joe O
Job Details: 02/03/2021
DISHWASHER MAYTAG MDB4949SHZ Installed sump assembly. Ran test cycle. Op test ok
Near Cleveland, OH 44102
Joe O
Job Details: 02/03/2021
WASHER WHIRLPOOL CAE2795FQ1 Cc: not spinning out clothes at end of cycleFound error code f2e3(mismatch ui and control) f2e1(stuck key)f3e1(pressure sensor fault) f5e1(lid switch fault). Unit is receiving proper power. Pressure hose is clear. No signs of any cuts or damage. Entered diagnostics. Lid lock is functioning. Needs control; ordrng 1 W11188527 (cntrl-elec)
Near Mentor, OH 44060
Jeff M
Job Details: 02/03/2021
COOKTOP ELE JENN-AIR JGD3536BS00 Installed the new part op tested good.
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/03/2021
RANGE GE CGS990SET3SS Could not get oven Control out due to screws in manifolds rusted out Would need screws drilled out and manifolds replaced Customer would like a refund Did not install part ; ordrng 2 WB02K10360 (ckt bracket small)s and 1 WB02K10361 (ckt bracket mdm & lg) and 9 WB01K10110 (screw trilobular)s
Near Willoughby, OH 44094
Jeff M
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WSR57R18DM02 I called Whirlpool Tech line I disassembled the evaporator panel with a black light I can see Freon leaking took a picture needs an evaporator in a filter dryer. customer wants to call Whirlpool and discuss the refrigerator with them first.; ordrng 1 W10858281 (Evap) and 1 WPW10143759 (Filter)
Near Cleveland, OH 44114
Dan H
Job Details: 02/03/2021
OTR MICROWAVE WHIRLPOOL WMH32519HZ5 "Installed new magnetron , op test good"
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Cc that the unit is not making ice and that the water is cloudy, water has small air bubbles and thats why water looks cloudy. Turned heater on fill tube on ice maker, and then cycle it. Ran diag found E1 not cooling and E5 timed ice making. Check temp found47 * at fresh food section and 17on freezer. Check freezer evap. No frost pattern just a block of ice at the top right corner. Unit will need evaporator,compressor and filter drier. Cust does not want to repair at this time. ; ordrng 1 W11116006 (Evap fresh food section) and 1 WPW10143759 (Drier) and 1 8201675 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
Near Beachwood, OH 44122
Joe O
Job Details: 02/03/2021
REFRIGERATOR KITCHENAID KRFC704FPS00 Installed control and ff evap cover. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok
Near Mayfield Heights, OH 44124
Joe O
Job Details: 02/03/2021
REFRIGERATOR MAYTAG MRT118FFFE05 Cc: bent leveling legsFound holes for leveling legs tapped crooked. Adjusted leveling legs. Op test ok
Near Cleveland, OH 44102
Dan H
Job Details: 02/03/2021
DRYER MAYTAG PYE2300AYW "Customer complaint that unit is not tumbling, confirmed, found belt snapped,; ordrng 1 341241 (Belt), used 1 SHIPPING (shipping and handling) from stock"
Near Willowick, OH 44095
Jeff M
Job Details: 02/03/2021
WASHER MAYTAG MVW7232HW0 Installed the new part op tested good.
Near Rocky River, OH 44116
Dan H
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Customer complaint that unit is not cooling properly temperature at 41 degrees, customer claims there was ice build up on back wall and they unplugged unit, good frost pattern on evaporator, heater tests good, unit needs new control and defrost thermistor ; ordrng 1 W11282569 (Cntrl) and 1 WPW10383615 (Thermistor)"
Near Chagrin Falls, OH 44022
Brian M
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRF540CWBM01 Installed icemaker Ran test harvest unit filled ; used 1 SHIPPING (shipping and handling) from stock
Near Parma, OH 44130
Marie V
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Cc that the door wont close all the way. Found a screw off on the side of the rail. Adjusted it. Op test ok
Near Cleveland, OH 44109
Gabriel P
Job Details: 02/03/2021
DRYER MAYTAG VED6505GW0 "Found heating element shorted will need replaced. Customer will not continue with repair. opt test ok. AT; ordrng 1 279838 (Heater), used 1 SHIPPING (shipping and handling) from stock"
Near North Royalton, OH 44133
Marie V
Job Details: 02/03/2021
DISHWASHER WHIRLPOOL KDTM404KPS0 Cc that the unit is not draining. Replaced drain pump. Op test ok
Near Cleveland, OH 44128
Dan H
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRS325FDAW02 "Customer complaint that unit is not cooling, fresh food section temperature at 69 degrees, freezer section temperature at 69 degrees, nothing is running, unit needs new thermostat ; ordrng 1 WPW10583800 (Tstat), used 1 SHIPPING (shipping and handling) from stock"
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/03/2021
WALL OVEN GE JGSP42SET1SS "Cc unit not baking Found bake igniter open Needs igniter ; ordrng 1 WB13T10045 (range oven igniter), used 1 SHIPPING (shipping and handling) from stock"
Near Lakewood, OH 44107
Dan H
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL GX5FHTXVY04 "Installed new ice maker , op test good"
Near Perry, OH 44081
Jeff M
Job Details: 02/03/2021
DRYER MAYTAG MEDC215EW0 Installed the new part op tested good.
Near Eastlake, OH 44095
Joe O
Job Details: 02/03/2021
OTR MICROWAVE WHIRLPOOL WMH31017HW6 "Cc: no soundFound no sound, end tone, key tone. Needs control; ordrng 1 W10892389 (cntrl-elec)"
Near Brecksville, OH 44141
David R
Job Details: 02/03/2021
RANGE KITCHENAID KGRA806PSS00 "Replaced part, tested, good. Oven is working and cancelling correctly. Op test ok"
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/03/2021
RANGE GE P2B940SEJ4SS Installed the new part op tested good.
Near Mentor, OH 44060
Dan H
Job Details: 02/03/2021
DISHWASHER KITCHENAID KUDS30IXBT4 "Customer complaint that unit stops mid cycle sometimes, ran test cycle found 6-6(cold water), 6-2(fill valve electrical problem ), 10-1(dispenser electrical problem ), and 6-4(float switch open) error codes, unit ran test cycle, water filled to normal water level, unit began washing, unit completed test cycle and showed 6-4 error at the end, all components working, unit needs new control, customer does not want repair at this time ; ordrng 1 WPW10380685 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
Near Lakewood, OH 44107
Gabriel P
Job Details: 02/03/2021
RANGE WHIRLPOOL WFE320M0JS0 Found damage on floor before operating unit took picture and video sent to office also couldnt take unit out cause it was hitting a wall but customer said he was going to go with some friends to take out unit but explain him cause there was damage on floor we will not work on unit
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Replaced control. Advice cust to allow unit 24hours to reach normal temps. Op test okNo core for return
Near Beachwood, OH 44122
Dan H
Job Details: 02/03/2021
WASHER WHIRLPOOL WTW4855HW0 "Customer complaint that unit is not working at all, ran diagnostics found f8e1(long/no fill) error code, valves both open, drain hose is good, ran recalibration cycle, unit is operating as designed"
Near Orwell, OH 44076
Brian M
Job Details: 02/03/2021
DRYER AMANA NED4655EW1 Cc timer not advancing Found timer not plugged in Plugged timer in OP Test Ok
Near Madison, OH 44057
Joe O
Job Details: 02/03/2021
DISHWASHER WHIRLPOOL MDB7749SBW3 Installed ui. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock
Near Strongsville, OH 44136
David R
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced all parts. Tested. Good. Op test ok
Near Burton, OH 44021
Brian M
Job Details: 02/02/2021
WASHER GE GTW680BSJ4WS Installed belt ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Eastlake, OH 44095
Jeff M
Job Details: 02/02/2021
WASHER AMANA NTW4605EW0 Installed the new part op tested good.
Near Brooklyn, OH 44144
Corina B
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL WRS325FDAW02 Replaced the thermostat. Optest ok
Near Gates Mills, OH 44040
Dan H
Job Details: 02/02/2021
DISHWASHER MAYTAG DWU9200BAB "Customer complaint that glasses come out spotty, started normal wash cycle with upright glasses in racks, glasses filled, incoming water temperature at 90 degrees, advised customer to run the hot water in the sink before starting and to use a rinse aid, unit is operating as designed"
Near Solon, OH 44139
Dan H
Job Details: 02/02/2021
DISHWASHER KITCHENAID KDPE334GPS0 "Installed new drain pump, op test good"
Near Walton Hills, OH 44146
Dan H
Job Details: 02/02/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint that freezer section door is not closing properly, found door not mount correctly, reinstalled door op test good"
Near Elyria, OH 44035
Marie V
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "Replaced parts, advice cust to allow unit 24 hours to reach designated temp , good frost pattern, also condenser is clear.op test ok"
Near Bedford Heights, OH 44146
Dan H
Job Details: 02/02/2021
DISHWASHER MAYTAG MDB7749SBM3 "Installed new control, user interface, harness, and door handle, op test good"
Near Seven Hills, OH 44131
Dan H
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL KRFC300ESS0 "Customer complaint that unit is freezing food in upper right corner of fresh food section, fresh food section temperature at 42 degrees set to 38 degrees, unit is operating as designed"
Near Mentor, OH 44060
Jeff M
Job Details: 02/02/2021
RANGE WHIRLPOOL WFE525S0HZ0 Installed the new part op tested good.
Near Columbia Station, OH 44028
Corina B
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ02 Replaced the RT door. Left hand door did not show up. Customer okay with not replacing it.
Near Parma, OH 44129
Gabriel P
Job Details: 02/02/2021
WASHER WHIRLPOOL WTW5000DW3 Found error code foe5 off balance f7e6 motor fault f7e7 motor unable to reach rpm f0e2 over suds ran calibration and auto test and unit was working as designed. Recommended customer to keep loads between 6 to 7 bath towels max and at least 2 tablespoons of detergent. Opt test ok.
Near Shaker Heights, OH 44122
Jason N
Job Details: 02/02/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Cc unit door not level, hitting the sideCustomer stated it was fine for months now the door is way off. Found unit quite off level. Installers had propped the front leveling feet on the tile flooring. Right side had slipped back off tile. Pushed unit back to sub-flooring. Leveled unit using leveling feet. Door now centered. Ran op test. Op test good."
Near Middleburg Heights, OH 44130
David R
Job Details: 02/02/2021
DISHWASHER GE GDWF160R10SS "Cc unit is leaking, said a puddle was in front of unit. Turned power back on to unit. Ran normal wash. Took off kick plate. Ran and checked hoses, good. Drain hose and water line no leaks , checked from underneath unit to the garage disposal and good. Checked around the trim and the doors. Good. Checked motor and drain pump, good. Unit has been running for over 35 mins. No leaks. Let customer know, also advised using rinse aid. Op test ok"
Near Eastlake, OH 44095
Jeff M
Job Details: 02/02/2021
DRYER WHIRLPOOL CED9160GW1 Installed the new part op tested good.
Near Chardon, OH 44024
Jason N
Job Details: 02/02/2021
DRYER WHIRLPOOL WHD560CHW0 Cc unit coils full of lintFound condenser coils packed with lint. Customer is not able to clean these coils due to the design of the unit. Disassembled unit down to condenser housing. Cleaned coils. Reassembled unit. Ran op test. Unit op test good.
Near Painesville, OH 44077
Joe O
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Cc: door swings openCustomer stated once opened so far the door continues to open. Advised customer the door is functioning as designed. Advised customer on how the door cam functions. Op test ok
Near Willoughby, OH 44094
Joe O
Job Details: 02/02/2021
WASHER WHIRLPOOL WTW5000DW Ran auto test and calibration. Could not duplicate leak. No signs of water leak. Op test ok
Near Avon, OH 44011
Marie V
Job Details: 02/02/2021
REFRIGERATOR KITCHENAID KRSF705HPS00 Replaced all parts. Op test ok also adjusted water line on unit is was leaking when pulled unit out. Brought core for return
Near Chardon, OH 44024
Brian M
Job Details: 02/02/2021
RANGE KENMORE 790.4200361 Installed board ran calibration let unit heat up OP Test Not good Tried to calibrate again still nothing Called and spoke to Frigidaire they said to replace gauges ; ordrng 2 318602800 (gauge)s
Near Lakewood, OH 44107
Marie V
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Cc that the unit does not make ice and cant get water on dispenser. Found reservoir frozen. Defrosted all out. Op test ok; used 2 Wr02x11330 from stock
Near Lakewood, OH 44107
Gabriel P
Job Details: 02/02/2021
DISHWASHER WHIRLPOOL WDT750SAKZ0 Replaced fill valve on unit ran a auto test. Opt test ok. AT
Near Seven Hills, OH 44131
Corina B
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL ET1RHMXKQ00 "CC that there is a clicking noise and the stopped cooling. Checked the compressor with a watt meter 8.38 amps. Used the test 13 amps. Will need a new compressor. ; ordrng 1 W10309988 (Compressor) and 1 W10843121 (Drier), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44105
Gabriel P
Job Details: 02/02/2021
DRYER WHIRLPOOL n/a Arrived at customers driveway and customer came out and was told that they didnt need service. They fix the unit themselves. AT.
Near Cleveland, OH 44109
Corina B
Job Details: 02/02/2021
STACK W/D WHIRLPOOL WET4024HW0 CC that the unit scraps and shakes. Found the unit not leveled. The bracket was broken. Leveled the unit and removed the bracket. Will need a bracket. ; ordrng 1 W10882148 (Bracket)
Near Beachwood, OH 44122
Jason N
Job Details: 02/02/2021
REFRIGERATOR KITCHENAID KRFC704FPS04 "Cc unit door not sealing.Found Left ff door sitting low. Installed washer shim, lubricated hinge pin. Door closing and sealing properly. Op test good.; used 1 Wp487576 (Washer) from stock"
Near Eastlake, OH 44095
Joe O
Job Details: 02/02/2021
WASHER WHIRLPOOL WTW4816FW2 Cc: only getting hot waterFound hot and cold reversed. Swapped lines. Ran auto test and calibration. Op test ok
Near Berea, OH 44017
David R
Job Details: 02/02/2021
DRYER SAMSUNG DV45H7000EW/A2 "Cc unit drum is not moving. Took off top console, belt is good. Checked further found idler pulley and one of the back rollers broken apart. Took pics. Ordering parts; ordrng 1 DC97-16782A (Roller) and 1 DC93-00634A (Idler)"
Near Cleveland, OH 44105
Jason N
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL n/a "Cc unit not coolingCustomer stated the panel is not responding, says cooling off. Turned cooling back on via UI panel. Unit fans and compressor started up. Unit starting to cool. Showed customer how to turn cooling back on. Advised customer to allow 24 hrs for unit to return to desired temps."
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/02/2021
WASHER WHIRLPOOL WTW8000DW5 "Cc that the unit does not want to turn on. Confirmed, I was able to get diag, didnt get any error codes. Unit will not start any cycle. Check connection on UI and control , everything was in place, also check outlet, good. UI has corrosion. Will order controls; ordrng 1 W11200557 (Control) and 1 W11106749 (Ui)"
Near Avon, OH 44011
Corina B
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Recovered refrigerant, replaced evaporator and drier, pulled 28vac w/ pump, watched, good, charged 6 oz r134a, unit cooling, pressures good, op test ok"
Near Parma, OH 44129
Gabriel P
Job Details: 02/02/2021
DRYER WHIRLPOOL WGD4950HW0 Tested unit for heat issue checked vent for blockage and was flowing air perfectly also disconnected vent hose from back of unit and and verified unit for temperature and was at 210 degrees igniter was glowing and flame turned on and was cycling for 1 minute and 30 sec. After mid cycle ignitor will glow but coils will not release gas to ignite coils will need to be replaced. AT.; ordrng 2 WPW10328463 (Coil)s
Near Highland Heights, OH 44143
Jeff M
Job Details: 02/02/2021
DBL WALL OVEN WHIRLPOOL W0D93EC0AS0 I found the in-line fuse by the control board open replaced it with old truck stock unit tested good; used 1 WPW10545255 (Fuse) from stock
Near Westlake, OH 44145
Gabriel P
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replace main control board ice maker water line, heater, and ice maker ran test 57 ice maker harvest and test 45 ice maker fill test. Opt test ok. AT"
Near Garfield Heights, OH 44105
Dan H
Job Details: 02/02/2021
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint that oven is not heating, confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
Near Willoughby, OH 44094
Joe O
Job Details: 02/02/2021
WASHER WHIRLPOOL MVWB765FW2 "Cc: error code, not workingFound error code f6e2(communication error) f2e1(stuck key). Ui not allowing test cycle. Needs control and uiCustomer does not want to repair at this time; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Avon, OH 44011
Marie V
Job Details: 02/02/2021
DISHWASHER MAYTAG MDB4949SKZ0 "Cc that the unit is leaking, found float switch off and also drain pump wasnt aligned. Corrected issue. Op test ok"
Near Avon Lake, OH 44012
Marie V
Job Details: 02/02/2021
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Ccthat the unit is not keeping cold. Took temp fresh food section was 47 degrees and freezer was17*. No frost pattern on fresh food section ran sep 4. No changes, used bullet piercing valve to check pressure close to 0, added R134a started s better frost pattern on freezer. Compressor is hot to the touch.Unit need sealed system work. Will need fresh food evap ,compressor and filter dryer. Cust will think about it, parts are cover through extended warranty they will have to pay just labor. ; ordrng 1 WPW10643261 (Evap) and 1 W10309988 (Compressor) and 1 WPW10143759 (Filterdryer), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland Heights, OH 44118
Jason N
Job Details: 02/02/2021
RANGE WHIRLPOOL WFG320M0BB0 "Cc unit oven temps too coldRan bake test, ignitor only drawing 2.6a. Ignitor is weak. Reapplied ignitor using truck stock part. Ran bake test to 350 degrees. Good ignition and preheat. Op test good.; used 1 12400035 (Igniter) from stock"
Near Gates Mills, OH 44040
Jeff M
Job Details: 02/02/2021
REFRIGERATOR MAYTAG MBF2258FEZ02 The unit is not cooling theres no heat transfer compressor is running really hot. Its producing hardly any cold air needs a compressor evaporator and filter estimate only. ; ordrng 1 W10507884 (Compressor) and 1 Ship (Shipping) and 1 W10507884 (Evap)
Near Brecksville, OH 44141
David R
Job Details: 02/02/2021
ELEC SLIDE-IN JENN-AIR JES9750CAS02 "Replaced the front right relay. Cannot reach other relays, no slack, cannot take top off, downdraft. Might need two people or if someone can reach into tight spot. Customer requested CB come back. After replacing the one relay, the front right burner is working. Rescheduling ; schdld next appmnt for 2/3 WED !"
Near Conneaut, OH 44030
Jeff M
Job Details: 02/02/2021
MICROWAVE JENN-AIR JMW3430DP02 Installed the new part op tested good.
Near Wickliffe, OH 44092
Joe O
Job Details: 02/02/2021
WASHER CROSLEY ZAW47115GW0 "Cc: not spinning the clothes out, not always startingFound error code f0e3(overload) f8e1(long fill)f2e1(stuck key). Ran auto test. Ran manual water test. Found cold valve is not opening. Needs water valve. Replaced water valve. Ran auto test and calibration. Op test ok; used 1 W11165546 (VALVE) from stock"
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/02/2021
MICROWAVE WHIRLPOOL WMH31017HS Customer is having an issue with the fencing thats pulling steam. I put the vent on high it supports the weight of a paper towel. Bye Whirlpool this is sufficient. I also remove the lightbulb she could not remove the lightbulb because they add a dab of hot glue to hold the lightbulb in place for whatever reason I told her there is no reason why we will need to be added when she put a new lightbulb in it serves zero purpose.
Near Aurora, OH 44202
Brian M
Job Details: 02/02/2021
DRYER WHIRLPOOL MEDC465HW0 Installed motor OP Test Ok
Near Cleveland, OH 44103
Dan H
Job Details: 02/02/2021
WASHER MAYTAG MVWC415EW1 "Customer complaint that unit is not spinning properly, ran diagnostics found f0e2(oversuds) error code, unit drains and spins, suspension is good, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"
Near Rock Creek, OH 44084
Jeff M
Job Details: 02/02/2021
WASHER WHIRLPOOL WTW5105HW0 Installed the new part op tested good.
Near Cleveland, OH 44144
Gabriel P
Job Details: 02/02/2021
WASHER WHIRLPOOL MVWP575GW0 Verified unit and would not run or do anything. Tested unit for voltage and control board was receiving 124V got it to diagnostics and had a f5e1 latch error code will be ordering latch and control board to replace. AH.; ordrng 1 W11411581 (Elect. Control) and 1 WPW10482836 (Latch)
Near Solon, OH 44139
Brian M
Job Details: 02/02/2021
WASHER MAYTAG MVWB835DW5 "Cc of odor and unit turning back on Found drain pump to be humming and oil all over gearcase Needs drain pump, gearcase and washplate ; ordrng 1 W10876600 (drain pump) and 1 W11455453 (Gearcase) and 1 W10902814 (washplate)"
Near Willoughby, OH 44094
Jeff M
Job Details: 02/02/2021
REFRIGERATOR MAYTAG MFI2570FEZ07 Customer is having an issue with things inside the refrigerator freezing I found that the temperature inside the fridge was about 42°. I looked through the previous technicians notes they replace the user interface they redid the ice container where the diverter motor is. They tested the sensors the sensors came back good the only part that has not been replaced as the main control board its possible that the board is not allowing either the damper motor to open and close properly or its not relating the right information from the sensors. Needs a new main control ; ordrng 1 W11043763 (Control)
Near Kent, OH 44240
Brian M
Job Details: 02/02/2021
WASHER MAYTAG MVW7232HW0 Cc unit not unlocking so she can fix clothes during a off balance Ran test could not duplicate the issue but connected unit to WiFi and ran updates OP Test Ok
Near Painesville, OH 44077
Jason N
Job Details: 02/02/2021
MICROWAVE AMANA RSBG659P Installed h.v. Capacitor. Installed breaker switch to power unit on. Ran heat test on 30 seconds. Unit heating properly. Installed cartridge fuse. Op test good.
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/02/2021
FREEZER WHIRLPOOL GAFZ30FDGB01 Door was replaced on unit and sealing properly as designed. Opt test ok.AT
Near North Ridgeville, OH 44039
David R
Job Details: 02/02/2021
REFRIGERATOR KITCHENAID KRMF706EBS01 "Cc door not even with right. Tired leveling feet, tried leveling right door. Left door is still uneven with right. Will not go any higher. If anything can shim door higher. Ordering door. ; ordrng 1 W10815694 (Door) and 1 W11163783 (Closer) and 1 W11223833 (Bushing) and 1 W10691674 (Hinge)"
Near Kent, OH 44240
Brian M
Job Details: 02/02/2021
REFRIGERATOR FRIGIDAIRE FFHS2611LB Installed icemaker and bin Ran test harvest OP Test Ok
Near Shaker Heights, OH 44122
Jason N
Job Details: 02/02/2021
DISHWASHER WHIRLPOOL WDT710PAYM3 "Cc unit needs a seal that goes around rinse aid cap and unit smells when starting cycle, also doesnt dry like it should. Customer stated rinse aid cap wont go back on and its missing a seal. Found rinse aid cap does have the seal, showed customer picture on parts breakdown. Installed cap on dispenser, showed customer how to install cap. Ran diagnostics, found codes 6-2 for fill valve electrical problem, 7-1 for no heat. Ran diagnostics cycle in entirety. No codes at end, heater turned on. Unit needs control board for heater circuit. Also advised to replaced drain hose and its full of food debris which is the origination of the smell. Customer not repairing, estimate only. ; ordrng 1 WPW10545278 (Drain hose) and 1 W10479763 (Control board)"
Near Novelty, OH 44072
Brian M
Job Details: 02/02/2021
WASHER WHIRLPOOL GHW9250ML0 "Cc unit making a lot of noise, And a few things have broken off and display not right Found front outer tub to be damaged due to bearings found dispenser to be broken and front door handle to be broken off, user interface not all selections lighting up Needs rear and front outer tub, dispenser drawer and cover, pulley belt, and user interface ; ordrng 1 8182070 (handle,drawer) and 1 WP8181720 (drawer) and 1 W10772618 (tub-outer) and 1 W10772607 (tub-outer) and 1 WP8181673 (gasket) and 1 WP8182080 (handle) and 1 WP8182650 (pulley) and 1 WPW10388414 (belt) and 1 8182056 (user interface)"
Near Strongsville, OH 44149
David R
Job Details: 02/02/2021
REFRIGERATOR KITCHENAID KRFF507ESS01 "Cc Icemaker not working. Most likely from unit turning off and on every couple of mins, short circuited itself as well. All fans working, went to Icemaker error codes, E5 bad thermistor. Will need Icemaker, gave estimate to customer. Do not order parts ; ordrng 1 W11294907 (Icemaker)"
Near Cleveland, OH 44106
Dan H
Job Details: 02/02/2021
REFRIGERATOR KITCHENAID Kfcs22evms0 "Customer complaint that water leaks after dispenser is used, customer replaced water filter a few weeks back and did not purge the system advised customer to purge water system, if problem reoccurs customer will need quoted for a valve replacement"
Near Euclid, OH 44123
Joe O
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL GB2FHDXWS09 Installed evap fan motor. Unit is cooling. Advised customer to allow 24 hrs for temps to adjust. Op test ok
Near Aurora, OH 44202
Brian M
Job Details: 02/02/2021
WASHER WHIRLPOOL WTW5000DW3 Cc of leak Found leak coming from aftermarket drain hose not installed properly Fixed drain hose OP Test Ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/02/2021
REFRIGERATOR WHIRLPOOL GSF26C4EXT02 "Replace valve,and pad but pad color was wrong customer didnt seeing to care about color,opt test ok ; ordrng 1 WPW10370593 (Pad biscuit)"
Near University Heights, OH 44118
Jason N
Job Details: 02/02/2021
WASHER DUET WHIRLPOOL WFW92HEFW0 "Cc unit codes f1e1, cannot reset.Ran diagnostics, confirmed f1e1 for ACU error. Replaced ACU using customer supplied pre Id part. Ran auto test, op test no good, unit still faults f1e1 at beginning Of cycle. Checked power in to unit at outlet, and input and output of IF filter. All checked good at 119v, correct polarity. Disconnected outputs from control 1 at a time and reset unit. Found J14 dispenser motor and switch causing ACU to fault. Dispenser switch reading open. Unit needs dispenser switch assembly. ; ordrng 1 WPW10352973 (Dispenser switch)"
Near Avon, OH 44011
Gabriel P
Job Details: 02/02/2021
REFRIGERATOR GE PFE29PSDASS Verified unit for no cooling issue found compressor not turning on found amp on 3.75 amp it is a lock rotor compressor it will need compressor customer will not fix and they will not go forward estimate they are aware of how expensive it will cost AT