We serviced a
GE DISHWASHER
Model CDT845P4N2W2
Near Beachwood, OH 44122
Jason N
Job Details: 05/17/2022
Could not install drain pump. Part in box is still the wrong pump. Snapped pic. Advised customer will have to reorder ; saved tckt
We serviced a
MAYTAG WASHER
Model MAV6200AWW
Near North Olmsted, OH 44070
Angel
Job Details: 05/17/2022
Cc that unit was leaking. Found unit unplugged and unhooked from the water lines. Reinstalled everything to test unit tested unit And could not detect any leaks besides that i found that the hot water line on the inlet valve was leaking because it had debris and water stains around it but coming from the hose not the inlet valve also could see water stains in The inside part of the cabinet where it was leaking water before running down to the floor let the washer run with the top up so i can see everything around it and nothing i could not duplicate issue explained to customer that it couldve just been the hose but its not leaking anymore. Let customer know to monitor it for now and if issue occurs again to try to get a video or picture for us to have a better perspective of issue but I cant duplicate issue ran different cycles and water levels to make sure. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Parma, OH 44130
Angel
Job Details: 05/17/2022
Cc that unit is not agitating. Verified and unit will agitate and spin looked underneath and found the pulley cover damaged from overloading washer. Replaced belt and shifter and saw that the agitator was kind of loose so i removed it and took off the hub and found it was stripped as well replaced hub from truck stock ran a calibration and auto test and recommended customer not to overload to prevent issue from happening again. Opt test ok; used 1 W10528947 (HUB) from stock
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Cleveland, OH 44143
Corina B
Job Details: 05/17/2022
"CC that the unit is not working. Confirmed. Found the belt and guard on the ground. Replaced the cam, belt shifter and guard from t/s. Ran a manual spin and agitate. Ran a calibration. Advised cust 6-8 bath towels equals a full load. Opt test ok. ; used 1 W11239857 (BELT), 1 W10721967 (PULLEY), and 1 W11409708 (Shield) from stock"
We serviced a
KENMORE RANGE
Model 9114694990
Near Madison, OH 44057
Dan H
Job Details: 05/17/2022
"Installed new element, op test good"
We serviced a
WHIRLPOOL WASHER
Model RAX4232PQ0
Near Cleveland, OH 44110
Corina B
Job Details: 05/17/2022
Replaced the lock. Started a cycle. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Middleburg Heights, OH 44130
Angel
Job Details: 05/17/2022
Cc that the door seal was coming off. Confirmed door seal was coming off on left top corner removed and installed new seal also explained and demonstrated the customer how to clean her filter because she did not know about it. Opt test ok.
We serviced a
FRIGIDAIRE DRYER
Model GLER341AS2
Near Columbia Station, OH 44028
Gabriel P
Job Details: 05/17/2022
"Found wired to thermal snap correct issue also add zoom spout on pulley,opt test ok"
We serviced a
MAYTAG DRYER
Model MEDX700XW0
Near Madison, OH 44057
Dan H
Job Details: 05/17/2022
"Installed new element and cleaned lint out, op test good"
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model WRS342FIAW00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 05/17/2022
"Installed customer supplied water filter, purged gallon of water from system. Water dispense test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Willoughby, OH 44094
Joe O
Job Details: 05/17/2022
"Cc: hissing noise, steamCustomer showed video. Noise heard it unit in defrost. And mist is just steam from warm and cold air mixing. Customer stated no water has been seen. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Geneva, OH 44041
Dan H
Job Details: 05/17/2022
"Customer complaint of frost build up in freezer section and is not making ice, freezer section door is sealing, cycled ice maker , ice maker cycled, barely any water entered mold, found filter clogged, advised customer to change water filter, unit is operating as designed"
We serviced a
GE REFRIGERATOR
Model PGSS5PJXCSS
Near Painesville, OH 44077
Dan H
Job Details: 05/17/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Willoughby, OH 44094
Dan H
Job Details: 05/17/2022
"Installed new gearcase, and pulley shield, op test good"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML75011HZ10
Near North Royalton, OH 44133
Marie V
Job Details: 05/17/2022
"Verify warranty with BJ. Cc that the unit is making a noise when using the fan. The noise was not present at this point. Cust said that she verify that it was still making the noise before the appointment and it was, but now is not making the noise. Unit is working as desig. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, OH 44136
Marie V
Job Details: 05/17/2022
Control is not available at lowes.. They cant find the part. Reordering control ; ordrng 1 W11419171 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Lakewood, OH 44107
Gabriel P
Job Details: 05/17/2022
"She needed to recalibrate back to normal,correct issue opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCK23FVSS00
Near Westlake, OH 44145
Gabriel P
Job Details: 05/17/2022
"Found lots of ice on evaporator steam ice found loose wire on heater,connected and heater turn on,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Parma, OH 44134
Angel
Job Details: 05/17/2022
Cc that u it has an F8E4 error code. Confirmed unit has the float switch opened looked underneath and found tray full of water and the cause of it was the supply line leaking onto tray. Couldnt fix issue because the supply line was leaking on the a pressed on fitting from manufacturer unit will need new supply line. Explained issue to customer. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model GGW9200LL1
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/17/2022
Ignitor getting 121 voltage but not turning on will need ignitor ordering ; ordrng 1 279311 (Ignitor)
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GP0
Near Pepper Pike, OH 44124
Manny
Job Details: 05/17/2022
"Replaced tub, cant test unit because unit is in the garage and not hooked up. Customer kitchen is being remodeled, customer will test unit after kitchen is done."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cleveland, OH 44144
Angel
Job Details: 05/17/2022
Cc that fuse on the fuse box keeps tripping. Checked power on unit and it was good looked at all fuses and thermostats on u it and were reading good did change the cut-off because seemed like unit was not cutting off properly. Looked at all wiring but could not find any issues called BJ and explained issue and asked me to see if the fuse on the fuse box was hot and it was also asked me to check the amperage the dryer is pulling and it was pulling 22amps unit is as designed BJ explained that if fuse is hot the fuse box is bad will need an electrician. Opt test ok.
We serviced a
FRIGIDAIRE RANGE
Model FPGH3077RFD
Near Lakewood, OH 44107
Corina B
Job Details: 05/17/2022
"CC that the unit is not heating to temp. Checked the igniter lights within 30 seconds. Heated the oven to 350* waited 20 minutes took temp. Temp is staying at 250*. Will need a control, sensor and potentiometer. Office to reschedule appointment ; ordrng 1 808751519 (Control) and 1 5304493649 (POTENTIOMETER) and 1 5304504897 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
HOT POINT REFRIGERATOR
Model HTM18GCSARSA
Near Cleveland, OH 44102
Corina B
Job Details: 05/17/2022
"CC that the unit is not cooling correctly. Confirmed. Ff 40-50 Fz 0. Found the evaporator fan not on. Tapped the fan, started working. Will need a new fan. Customer can install part. ; ordrng 1 WR60X31522 (Evap fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW00
Near Cleveland, OH 44104
Corina B
Job Details: 05/17/2022
"CC that the freezer light is flickering. Confirmed. Wiggled the door switch, still flickering. Replaced the light. Opt test ok"
We serviced a
JENN-AIR MICROWAVE
Model JMW2427DB00
Near Shaker Heights, OH 44120
Corina B
Job Details: 05/17/2022
"CC that the unit is not working. Confirmed. F2e0 stuck key. Reset the power. Tested the microwave and oven. Unit started to work. Cleared code. Advised cust if it happens again will need a new ui. Opt test ok ; ordrng 1 W11236895 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Avon, OH 44011
Gabriel P
Job Details: 05/17/2022
Customer said is heating but burning food now call whirlpool tech line, they said to replace control cause f3e2 error comes on when sensor is new also broil is turning on intermittent customer said that he thinks is not the control is the new sensor so wants to try new sensor before replacing control ; ordrng 1 WPW10655845 (Control) and 1 W10833885 (Sensor)
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ3
Near Broadview Heights, OH 44147
Marie V
Job Details: 05/17/2022
"Cc that the unit does not starts, confirmed. Verify power at the outlet. Good. Found thermal fuse open. Replaced thermal fuse. Verify air flow, No good, cleaned up the vent at the u it but for the hole vent I left number for cust to call and get the vent clear up. Op test ok; used 1 3392519 () from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE507ESS01
Near Shaker Heights, OH 44122
Manny
Job Details: 05/17/2022
"Cc that unit is not activating sabbath mode, ran test every component checks out, customer stated that when previous tech was here, she showed her how to activate sabbath in the unit, found sabbath mode off in the settings, turned on and set unit in sabbath mode, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44144
Angel
Job Details: 05/17/2022
Cc that unit is not cooling. Verified temps and found ff section at 68* and freezer at 50* looked in back of freezer wall and found it frosted up. Checked fan and fan was functioning steamed out all ice on evaporator and found thermistor not set on the right spot and one of the heaters wires came off the plug. Reinstalled wire to plug and set thermistor on right location. Explained to customer and let know to monitor it for now and if anything to give us a call back. Opt test ok.
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Warrensville Heights, OH 44128
Corina B
Job Details: 05/17/2022
"Cust showed pop, sent pic. CC that the unit is not draining. Unit is not install under the cabinet. Confirmed. Found the garbage disposal knock out in. Removed the knock out. Drained. Opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Parma, OH 44130
Manny
Job Details: 05/17/2022
"Cc unit leaking, ran test no leaks replaced heater, opt test ok advise customer to monitor unit and is she sees any leaks to give us a call back and well take another look."
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Seven Hills, OH 44131
Marie V
Job Details: 05/17/2022
Replaced freezer light . Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Lorain, OH 44053
Gabriel P
Job Details: 05/17/2022
Found burner dirty not causing to light faster ordering burner and caps customer will install himself no need to come back ; ordrng 1 W11435570 (Cap) and 2 W11435630 (Front burner)s and 1 W11435659 (Rear burner) and 1 W11435657 (Rear burner)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Cleveland, OH 44109
Angel
Job Details: 05/17/2022
Cc that the refrigerator side led lights were flickering. Confirmed they are flickering repeatedly and found the harness on the deli drawer the cover came off and it was getting pinned on the rails. Will need harness replaced and also ordering led board after speaking with BJ. Also found bottom of refrigerator section full of water looked in back and found drain tube clogged up cleared it out and reinstalled. Ordering parts.; ordrng 1 W11170612 (Harness) and 1 W10830288 (Led board)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Cleveland, OH 44129
Manny
Job Details: 05/17/2022
"Replaced evap fan and harness, good airflow and good frost pattern, opt test ok."
We serviced a
WHIRLPOOL RANGE
Model WFG371LVQ1
Near Cleveland, OH 44105
Marie V
Job Details: 05/17/2022
Replaced valve. Tested unit. No sings of gas leaks. Tested all burners. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Amherst, OH 44001
Gabriel P
Job Details: 05/17/2022
"Need heater and arm ordering,the heater is out of stock office reach customer wants part found ; ordrng 1 W10518394 (Heater) and 1 WPW10491331 (Arm)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Parma Heights, OH 44130
Manny
Job Details: 05/17/2022
"Replaced pump motor and heater, opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 596.79142992
Near Westlake, OH 44145
Marie V
Job Details: 05/17/2022
Cc that the unit was not cooling and that they set the thermostat to 7 and now is cooling. Took temps fresh food section is at 36* and freezer at -7*. Full frost pattern on freezer. Unit will need new thermostat. Is in the control damper. Part is not longer available.; ordrng 1 R0161050 (Damper thermostat)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/17/2022
Installed sump assembly OP Test Ok
We serviced a
GE DISHWASHER
Model GSD4060V00SS
Near Cleveland, OH 44114
Jason N
Job Details: 05/17/2022
"Installed inlet water valve. Ran wash test, no leaks. Op test good."
We serviced a
WHIRLPOOL WASHER
Model LSQ9659PW0
Near Wickliffe, OH 44092
Joe O
Job Details: 05/17/2022
"Cc: not workingFound motor will not start. Pulled drain pump. Motor still not starting. Motor spinning with assistance. Needs motor, coupler, and capacitorCustomer does not want to repair at this time ; ordrng 1 WP8529935 (motor-drve) and 1 285753A (coupling,motor) and 1 WP8572720 (stater capacitor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR COOKTOP ELE
Model JED3430GS01
Near Pepper Pike, OH 44124
Joe O
Job Details: 05/17/2022
Cc: blower speed not adjustingBlower is quiet. Pulled blower vent. Found blower speed is adjusting. Advised customer unit is just not excessively loud so its hard to tell with vent attached. Op test okCustomer showed pop
We serviced a
WHIRLPOOL MICROWAVE
Model WOC95EC0AS04
Near Aurora, OH 44202
Brian M
Job Details: 05/17/2022
"Installed all parts still same issue Installed older inverter Called whirlpool they advised to replace oven control unit Sr#7733677138Refund inverter cost to help on control cost Not in stock office to schedule ; ordrng 1 W11097386 (cntrl-elec), used 2 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Brecksville, OH 44141
Jason N
Job Details: 05/17/2022
"No refrigerant in system to recover. Hooked up nitrogen and pressure tested system. System held 140 psi, no leaks found on joints or evaporators. Held for 15 minutes, no decay of pressure. Installed compressor and filter drier. Pulled vacuum on system to 29 in/hg. Recharged system with 4.5oz of r 134a. Low side stable at 0psi, good heat on condenser. Freezer section starting to cool. Advised customer to allow 24 hrs for both sections to return to desired temperatures. Op test good."
We serviced a
SAMSUNG DRYER
Model DVE45R6300V/A3
Near Aurora, OH 44202
Brian M
Job Details: 05/17/2022
"Cc unit not starting Found motor locked up will Not spin Needs motor assembly ; ordrng 1 DC93-00101N (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Kent, OH 44240
Brian M
Job Details: 05/17/2022
Installed valve OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Kent, OH 44240
Brian M
Job Details: 05/17/2022
Cc no cool Found compressor extremely loud Needs compressor and filter drier Has warranty for 5 years on sealed system ; ordrng 1 WPW10507886 (compressor) and 1 WPW10143759 (dryer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Eastlake, OH 44095
Dan H
Job Details: 05/17/2022
"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.27oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890290 (Lokring), 1 W10891056 (Lokring), 1 W10890131 (Lokring), and 1 W10890126 (Lokring) from stock"
We serviced a
GE WASHER
Model GHWN4250D2WW
Near Willoughby, OH 44094
Dan H
Job Details: 05/17/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVT01
Near Chagrin Falls, OH 44023
Jason N
Job Details: 05/17/2022
"Recovered refrigerant. Installed compressor and uv dye filter drier from truck stock. Pulled vacuum on system to 29 in/hg. Recharged with 5.3oz. Of r134a. Low side stable at 1 psi, good heat on condenser, unit starting to cool. Advised customer to allow unit to return to desired temperatures before restocking. Op test good."
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LM1
Near Solon, OH 44139
Corina B
Job Details: 05/17/2022
CC that the unit has a dent and the ui is cracked. Confirmed. Found the new door damaged and the ui is also. Will need a new ui and door. Office to reschedule appointment. ; ordrng 1 W11579514 (Panel) and 1 W11579550 (Console) and 1 W11579566 (Insert)
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS3
Near Chardon, OH 44024
Jason N
Job Details: 05/17/2022
"Installed control board and hood lamp. Tested light operation, all levels tested good. Op test good."
We serviced a
GE DRYER
Model GTD72EBSNOWS
Near Mentor, OH 44060
Dan H
Job Details: 05/17/2022
"Customer complaint that unit is not heating, confirmed, element, thermal fuse, thermal cut off, thermostat, and thermistors all good, control sending 120vac to motor, motor is not sending the other 120 vac to element, unit needs new motor, customer does not want repair at this time; ordrng 1 WE49X28295 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Ravenna, OH 44266
Brian M
Job Details: 05/17/2022
"Cc unit not functioning Found several errors F6 E2 F6 E3 F2 E1 Will need user interface and main control board Also error for lid lockWill need lid lock; ordrng 1 W10812418 (cntrl-elec) and 1 W10838672 (console) and 1 W10861642 (latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB750YW0
Near Aurora, OH 44202
Brian M
Job Details: 05/17/2022
"Cc unit is loud when spinning and its no longer making noises at end of cycle and selections Needs bearing kit, washplate, tub hub and control Control NLA ; ordrng 1 W10435302 (bearing) and 1 WPW10357576 (washplate) and 1 W10820039 (hub) and 1 W10394229 (cntrl-elec) and 1 W10396161 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Chagrin Falls, OH 44023
Corina B
Job Details: 05/17/2022
"CC that the ice is slow, doors not level. Confirmed. Ff 42 Fz 20-10. Control has 4 lights on. Set the control to the recommended setting. Water pressure is low. Takes about 15 seconds to fill an 8 oz glass. Cust has well water. Advised cust to change the filters in the system to see if its better pressure. Cycled the ice maker, filling. Leveled the doors. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Lakewood, OH 44107
Angel
Job Details: 05/17/2022
Replaced control board tested unit. Opt test ok. Took core
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Solon, OH 44139
Corina B
Job Details: 05/17/2022
CC that the unit is not working. Confirmed. Found the drain hose kinked. Rerouted the drain hose. Filled and drained the unit several times. Unit is updated on the heater. Opt test ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Elyria, OH 44035
Gabriel P
Job Details: 05/17/2022
"When arrive customer was outside walking dog and he allow me to work on unit early replace latch and start switch ran dryer it pass,opt test ok also customer would like to know if we can leave job open just incase I told him I will write it on notes"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Bay Village, OH 44140
Angel
Job Details: 05/17/2022
Cc that unit is leaking from underneath. Verified by running unit and it started leaking after a couple of minutes from the diverter it also had water calcium buildup all around and it was also leaking from the water supply line as well they will need wash pump replaced. Gave customer estimate and they said they will go shopping fir a new unit. Charged service call. ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/17/2022
Cc no ice Found that I did not have plug all the way in Pushed plug in fan kicked on OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Chesterland, OH 44026
Joe O
Job Details: 05/17/2022
Arrived. Customer stated no reason to tear unit apart for a small scuff and the unit is functioning.
We serviced a
JENN-AIR COOKTOP ELE
Model JED3430WS01
Near Mentor, OH 44060
Joe O
Job Details: 05/17/2022
"Cc: cooktop cracked, burners not working properlyCould not duplicate burner issues. Advised customer the burners work at different wattages. Crack in cooktop starts from blower hole in middle. Needs cooktopCustomer is contacting Jenn air to try to get coverage; ordrng 1 W10163206 (cooktop), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mentor, OH 44060
Joe O
Job Details: 05/17/2022
Cc: not advancing in cycleFound error code f8e1(long fill) f5e3(lid lock fault). Found customers stand pipe is only about 8 inches tall. Advised customer on drain height. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC400XW3
Near Mentor, OH 44060
Joe O
Job Details: 05/17/2022
"Cc: jumping on small loadsFound error codes f7e5(shifter fault). Ran auto test. Ran light cycle. Found unit making noise during fill. Vibration noise coming from gear case, gear case leaking oil, belt worn. Needs gear case, belt, and camCustomer does not want to repair at this time ; ordrng 1 W11132267 (gearcase) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5520SQ0
Near Mentor, OH 44060
Joe O
Job Details: 05/17/2022
"Cc: load size selections not workingFound load size selector is not functioning properly. Shutting off water prematurely. Switch sticking when selecting size. Needs water level switch; ordrng 1 W10339251 (switch,water level), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDF530PGM0WW
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 05/17/2022
"Cc: not washingRan test cycle. Wash motor is not starting. Found sump is receiving proper power. Wash motor started briefly. Stoped cycle. Restarted cycle. Wash motor not sprinting again. Checked for loose connection. No loose connection. Needs wash motor. Customer does not want to repair at this time ; ordrng 1 WD26X23258 (pump wash kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV220AEW/XAA
Near Mentor, OH 44060
Dan H
Job Details: 05/17/2022
"Customer complaint that unit is not heating, confirmed, found element open, unit needs new element ; ordrng 1 DC97-14486A (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FBD2400KB12B
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/16/2022
Replaced drain pump. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor, OH 44060
Dan H
Job Details: 05/16/2022
"Installed new thermistor, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG231LVQ0
Near Willoughby, OH 44094
Dan H
Job Details: 05/16/2022
"Customer complaint that right front burner is not lighting, confirmed found igniter broken, unit needs new igniter ; ordrng 1 WPW10209656 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QDX05
Near Westlake, OH 44145
Marie V
Job Details: 05/16/2022
"Took pics of damage caused by water at the basement. Also took pics underneath unit, no water showing. At the basement I saw a water line thats dripping , do not know were that water is coming from. Took pics as well of water line. Showed cust."
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 05/16/2022
"CC that the unit does not start. Confirmed. Ran diag f11 no code. Will need a lock and main control. Office to reschedule appointment ; ordrng 1 W11574592 (Control) and 1 W11035628 (Latch), O-SMS tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Columbia Station, OH 44028
David R
Job Details: 05/16/2022
"Cc unit not cooling, ice build up in FZ evap. Found unit not going into defrost mode. Ran diagnostics, sensors show good. Heater is not coming on at all in diagnostics. Defrost sensor not working correctly. Ordering sensor harness, fuse, heater and control if needed. ** 2 job count, ice build up ; ordrng 1 W11581973 (Harness) and 1 WPW10384183 (Thermal fuse) and 1 W11546610 (Heater) and 1 W11558182 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Lorain, OH 44052
Angel
Job Details: 05/16/2022
Cc that unit is making a buzzing or crackling sounds. Unit was in defrost mode when i arrived checked temps and freezer was at 12* and ff section was at 43* but in defrost mode left door opened to get unit to kick on and it started and explained to customer the buzzing sound shes heating is normal and it was coming from the compressor it was not loud just a sound she was not use to hearing from her old refrigerator and also went to the owners manual to show customer all the different sounds unit can make and why it makes the sound. Unit working as designed. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Chardon, OH 44024
Joe O
Job Details: 05/16/2022
"Cc: fan noise, not coolingCustomer stated they unplugged unit for a couple hours, then unit started cooling again. Found temps in ff section at 43 degrees, freezer at 14 degrees. Found some ice build up under evap fan. Ohmed out heater circuit. Checked good. Could not duplicate issue.Built estimate for control. Advised customer to watch for frost build up. ; ordrng 1 5304498781 (board-main power), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0EH0
Near Avon, OH 44011
Gabriel P
Job Details: 05/16/2022
"Found bake heater shorted causing to burst flame and put a hole in oven drip pan and also burn the wires that connect to convection fan and heater and power cord took lots of pictures it was cause by a fail part s nothing that customer could do to prevent issue but customer going to fight for coverage his not paying for fix ; ordrng 1 W10779716 (Heater) and 1 W11527111 (Convect fan) and 1 W10777210 (Botton pan) and 1 W11134549 (Harrness main), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 110.65922401
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/16/2022
"Found blower housing fuse open replace from t/s,opt test ok ; used 1 WP3392519 (THERMAL FUSE), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorain, OH 44052
Angel
Job Details: 05/16/2022
Replaced dampers. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Sheffield, OH 44054
Marie V
Job Details: 05/16/2022
Cc that the freezer door will not close all the way on the left side. Confirmed.found screw for rail coming off. Not allowing rail to close all the way. Used steamer to clean up condensation inside freezer and on freezer fan. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPS2
Near Avon Lake, OH 44012
Marie V
Job Details: 05/16/2022
Replaced switch kit. Followed steps on paper that came with it. Tested unit. Op test ok
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Cleveland, OH 44135
Manny
Job Details: 05/16/2022
"Cc unit wont even click when set to bake or broil, found spark module not sending any power to igniters, replaced module with the pre id, set unit to bake to 350 unit heats with no issues, opt test ok"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Ashtabula, OH 44004
Jason N
Job Details: 05/16/2022
"Installed cam, actuator and belt. Ran diagnostics, cleared codes. Ran auto test and calibration. No abnormal sounds heard. Started normal wash cycle then switched to drain and spin, no abnormal sounds heard."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Chardon, OH 44024
Jason N
Job Details: 05/16/2022
"Cc unit need updated heater element installedConfirmed unit will need updated heater element installed, original heater has brass bushings. Unable to uninstall unit, fit is too tight in cabinet space, flooring and cabinet trim will will be damaged. Customer stated he will remove top wood trim so unit can be uninstalled. Uninstalled unit, replaced heater element. Ran quick wash test, no leaks. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Garrettsville, OH 44231
Brian M
Job Details: 05/16/2022
Installed check valve and water valve Ran several cups of water did not see dripping Advised to watch
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS6
Near Columbia Station, OH 44028
David R
Job Details: 05/16/2022
"Cc unit grease on cabinet. Vent recently clean and checked out to outside. Called techline to document. If vents clean and unit is sucking in moisture, unit has filter up top in front, can clean. Make sure customer is using something to cover food in microwave but still chance of condensation and grease venting from in from above unit. Unit checks normal functions. ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Chesterland, OH 44026
Joe O
Job Details: 05/16/2022
Cc: leaking from ice dispenser Found low water pressure to unit causing water to fill past ice tray. Unit hooked to ro system. Advised customer water pressure needs higher. Op test ok
We serviced a
WHIRLPOOL WALL OVEN
Model IBD650PXS00
Near Cleveland, OH 44111
Manny
Job Details: 05/16/2022
"Cc oven has a chemical smell, verified and unit does have a smell of burned cleaning products, found some burner powder on heating element, the powder smells like bars keeper friend, found the same powder on both cavities, customer stated that she does have bars keeper friend and that her dad was cleaning the range and maybe he tried cleaning the oven with it, ran bake to 350 no smells, advise customer to clean the oven with water and white vinegar to get rid of any smell, unit is working as designed. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Rocky River, OH 44116
Gabriel P
Job Details: 05/16/2022
Replace pump ran diagnostic test delete old error codes and ran auto test ..pass told customer she can throw old part away then she said isnt that our job to do told her no is not our responsibility to throw defective parts away or take then with us and her final words were aha opt test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 05/16/2022
CC that there washer does not finish a cycle. Confirmed. Found the cold water clogged with sediment. Replaced the water valve from t/s. Advised cust to get screens for the water lines. Opt test ok. ; used 1 W11165546 (VALVE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Chagrin Falls, OH 44022
Corina B
Job Details: 05/16/2022
"Replaced the fan. Removed the ice maker, since there is no water. Opt test ok."
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near South Euclid, OH 44121
Jason N
Job Details: 05/16/2022
"Cc unit oven not heating or not holding temperatureRan bake test to 350 degrees. Ignitor glowing for along time before igniting. Amp draw on ignitor reading 2.8A. Ignitor is weak, will need replaced. Replaced ignitor using truck stock part. Reran bake test to 350 degrees. Good ignition and preset. Let cycle. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near Lakewood, OH 44107
Gabriel P
Job Details: 05/16/2022
Found error f7e7 and f7e6 both talks about motor and capacitor ran other test it pass customer said is intermittent some times he has to run the drain and spin also found f0e5 off balance error code ordering motor and capacitor ; ordrng 1 W10832724 (Motor) and 1 W11395618 (Capacitor) and 1 WPW10006355 (Shifter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Columbia Station, OH 44028
David R
Job Details: 05/16/2022
"Replaced damper, ran diagnostics. Good. Op Test Ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS00
Near North Olmsted, OH 44070
David R
Job Details: 05/16/2022
Took pics and document with whirlpool. Suggested using putty in hole and foil tape to cover up whole with white cabinet paint if necessary. No physical part can be replaced. Customer maintenance going to put putty, silicone and tape down themselves. SVC already paid. ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL2
Near Chagrin Falls, OH 44022
Corina B
Job Details: 05/16/2022
"CC that the unit is leaking. Confirmed. Found the drain hole, blocked with ice. S code S38253. Replaced the drain tube and steamed out the drain tube. Opt test ok ; used 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM1
Near Bentleyville, OH 44022
Corina B
Job Details: 05/16/2022
"CC that the unit is not working. Confirmed. F7e1 no heat. Checked the power at the control 120 volts. Will need a pump and motor. Cust does not want to repair ; ordrng 1 WPW10671942 (Pump and motor) and 1 W10854221 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Garrettsville, OH 44231
Brian M
Job Details: 05/16/2022
"Cc the broiler element turns on as soon as its plugged in Found relay stuck closed Needs control ; ordrng 1 W11567368 (Control), used 1 SHIPPING (shipping and handling) from stock"