Service History 341 - Fred's Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW1

Near Cleveland, OH 44135

Dan H

Job Details: 05/14/2021

"Customer complaint that unit will not drain, confirmed, no response from control, control is receiving 120vac , part is out of stock so not scheduling return appointment ; ordrng 1 W11498796 (Cntrl)"

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Lakewood, OH 44107

Dan H

Job Details: 05/14/2021

"Customer complaint that unit is not spinning properly, found shipping bolts still installed, removed, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Broadview Heights, OH 44147

David R

Job Details: 05/14/2021

"Customer said it is leaking from front but not every time they use it. Seems like water is still building up a little at front end. Adjust legs a little more. Checked unit with front panel off. Seems like water is still getting through a little, past lower door seal. Also ordering float switch to be replaced. ; ordrng 1 W10909089 (Seal) and 1 WPW10195039 (Float switch)"

We serviced a

KITCHENAID COOKTOP ELE

Model KECC507RBL01

Near North Ridgeville, OH 44039

Marie V

Job Details: 05/14/2021

"Replaced switch and burner, tested unit op test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Shaker Heights, OH 44122

Jason N

Job Details: 05/14/2021

"Cc unit not finishing cycles.Ran diagnostics, found codes f0e3 for overload, f0e5 for offbalance and f2e1 for ui stuck button. All functions passed. Ran wash test with large towels load then switched to drain and spin. All functions normal. Could not duplicate any issues with unit at this time. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Pepper Pike, OH 44124

Jason N

Job Details: 05/14/2021

"Cc unit not draining. Found unit has standing water in bottom. Pressed cancel drain, drain pump humming. Checked drain connection on sink, checked clear. Found drain hose kinked on rubber elbow connector on unit. Drain hose was routed incorrectly. Corrected drain hose installation, kink removed. Ran wash test then cancel drain. Unit drained correctly. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KSBS25IVSS00

Near Beachwood, OH 44122

Joe O

Job Details: 05/14/2021

Cc: chute door not closing properlyCustomer has chute door to install. Customer does not want us to install at this time

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HZ1

Near Bay Village, OH 44140

Corina B

Job Details: 05/14/2021

"CC that the top works but the control and oven does not. Found the black wire to the term block was burnt. Replaced the terminal. Did not charge for part, talked to HB. Optest ok. ; used 1 W10245259 (Terminal block) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Elyria, OH 44035

Marie V

Job Details: 05/14/2021

"Cc that the unit is freezing things on fresh food section. Took temps 43* on fresh food section and 19* on freezer. Took back panel on freezer off, no frost on evaporator, check for leaks with UV light, found evaporator leaking refrigerant, replaced evaporator and put unit into a 28 vacuum. Waited 10 min , no changes on gages. Filled unit back with 134a 3.7 OZ. Good frost pattern. Advice cust to allow 24hours to get to the proper temp. Op test ok evaporator W10836706."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ4

Near Streetsboro, OH 44241

Brian M

Job Details: 05/14/2021

Customer showed pop took pic Cc unit sparked Ran several test could not get unit to spark Inspected cavity and switches OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBFL25ETSS00

Near Solon, OH 44139

Brian M

Job Details: 05/14/2021

Installed side slides OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW9750WW01

Near Bay Village, OH 44140

Corina B

Job Details: 05/14/2021

"CC that there is a fault code f24. Ran diag f24 WATER TEMPERATURE SENSOR ERROR. Checked the ntc 16k ohms. Temp inside house is 70*. Ntc is in range. Will need a new control. ; ordrng 1 WPW10326459 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDL03ITSS0

Near Solon, OH 44139

Brian M

Job Details: 05/14/2021

Installed soap dispenser OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS00

Near Rocky River, OH 44116

Corina B

Job Details: 05/14/2021

"Replaced the auger motor, main control, ui and seal. Brought core back for return. Optest ok."

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Lyndhurst, OH 44124

Jason N

Job Details: 05/14/2021

"Cc unit water warm and ice maker not making a lot of iceCustomer stated water will only be cold for a few glasses, then turn warm(tap temperature), also ice maker is making ice very slowly. Tested water dispense, dispense test good. Advised customer this model uses a small reservoir to store water. Found ice maker was turned off, customer stated she doesnt know why. Also found ice molds stored in ice container. Advised customer these will interfere with the bail arm ice level sensing and may stop ice maker from making ice prematurely. Stated the ice maker will fill a bin every 3 days as stated in the manual. Unit is working as designed at this time."

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Pepper Pike, OH 44124

Joe O

Job Details: 05/14/2021

"Cc: not washingFound sump receiving proper power. Sump not spraying, needs sump assembly. Replaced sump assembly, ran test cycle. Op test ok; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ4

Near Painesville, OH 44077

Jeff M

Job Details: 05/14/2021

The relay on the control board is not closing or sending power needs a new main control board. No eta ; ordrng 1 W11182110 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAH00

Near Painesville, OH 44077

Jeff M

Job Details: 05/14/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500EBS11

Near Moreland Hills, OH 44022

Brian M

Job Details: 05/14/2021

Cc of noise in microwave Found noise coming from wheels on the glass there is flat spots on wheels and glass now scratchedNeeds plate and wheel Customer to install no need for return visit ; ordrng 1 W11373838 (Plate) and 1 W11110134 (ring-turn)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Elyria, OH 44035

Marie V

Job Details: 05/14/2021

"Replaced shifter,calibrated unit and ran auto test. Op test ok"

We serviced a

MAYTAG RANGE

Model MER8674AW

Near Cleveland, OH 44102

Dan H

Job Details: 05/14/2021

"Customer complaint that oven is not heating, Confirmed, element is open, element is receiving 240vac, unit needs new element ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW01

Near Huntsburg, OH 44046

Joe O

Job Details: 05/14/2021

"Cc: not coolingFound unit has no frost pattern, unit in a 18 inch vac. No signs of leak. Needs compressor evaporator and drier; ordrng 1 W10858281 (evaporator) and 1 W11125124 (compressor), used 1 WPW10143759 (DRIER) from stock"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Willowick, OH 44095

Dan H

Job Details: 05/14/2021

"Installed new timer, op test no good , unit is not starting, thermal fuse and thermal cut off are good, unit needs new motor , part is out of stock so not scheduling return appointment ; ordrng 1 279827 (Motor)"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Elyria, OH 44035

David R

Job Details: 05/14/2021

"Drain pump not needed, loud in spin. Found shifter error code as well. Leaking underneath, needs drive system components. ; ordrng 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11481722 (Actuator)"

We serviced a

GE WASHER

Model GUD27GSSJ0WW

Near Grafton, OH 44044

David R

Job Details: 05/14/2021

"Replaced sensor, ran spin cycle, good, ran rinse cycle, good. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWMS9

Near Moreland Hills, OH 44022

Brian M

Job Details: 05/14/2021

Cc of no cool Found compressor on and extremely hot Found copper line that runs in drain pan to be rusted out Needs compressor and tubing replaced ; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HV5

Near Roaming Shores, OH 44085

Joe O

Job Details: 05/14/2021

Cc: not heatingTested. Found unit pulling 14 amps. Tested high sides circuit. Needs magnetron and diode; ordrng 1 W10754299 (magnetron) and 1 W11256462 (diode)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ4

Near Chesterland, OH 44026

Jason N

Job Details: 05/14/2021

"Pulled unit down from cabinet. Removed damaged magnetron and transformer. Inspected waveguide, no burns or noticeable damage. Installed new magnetron and transformer. Ran heat test. Unit heat test good, op test good."

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Jefferson, OH 44047

Joe O

Job Details: 05/14/2021

"Replaced gear case, and belt, found hub worn. Replaced hub. Ran auto test and calibration. Op test ok; used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADB0

Near Chardon, OH 44024

Brian M

Job Details: 05/14/2021

Cc unit still leaking Found water coming around gasket and possibly around soap dispenser ; ordrng 1 W11032769 (dispenser) and 1 W11177741 (gasket)

We serviced a

HOTPOINT RANGE

Model RGA724PK2WH

Near Cleveland, OH 44107

Corina B

Job Details: 05/14/2021

"Cc that oven is not working. Verified and will need the thermostat replaced. Gave customer estimate and they will not fix will try to find new range.; ordrng 1 WB20K10020 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA OTR MICROWAVE

Model AMV2307PFS4

Near Madison, OH 44057

Jeff M

Job Details: 05/14/2021

Installed the new part op tested good.

We serviced a

MAYTAG DRYER

Model DG608

Near Fairport Harbor, OH 44077

Brian M

Job Details: 05/13/2021

"Cc unit not heating Found coils valves malfunction and recommend replacing igniter ; ordrng 1 12001348 (3 coil gas valve kit) and 1 4391996 (ignitor flat wp), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDB880BW0

Near Geneva, OH 44041

Joe O

Job Details: 05/13/2021

"Cc: not drying properlyFound blower belt ripped, and slipping off pulleys. Needs blower beltCustomer does not want to repair at this time; ordrng 1 WP8544742 (belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF992FIFM00

Near Chesterland, OH 44026

Corina B

Job Details: 05/13/2021

Replaced control board and evap cover with harnesses that Service pointer W11033419D advised to replace. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock

We serviced a

JENN-AIR DISHWASHER

Model JDTSS247HS0

Near Beachwood, OH 44122

Jason N

Job Details: 05/13/2021

"Cc unit not draining, water in bottom of unit. Ran diagnostics, found code f8e4 for drain motor electrical problem and 2-1 for ui stuck button. Ran cancel drain, drain pump is not powering up. Variable speed drain motor, unable to test for voltage. Tested drain pump for resistance. All pins reading 90-100 ohms. Tech sheet stated 80-100 ohms is good. Unit Needs control. Control up not showing in stock on Marcone. Office to contact customer for next service date. ; ordrng 1 W11308807 (Control board)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Mentor-on-the-Lake, OH 44060

Brian M

Job Details: 05/13/2021

Cc unit not drying properly Found error for heater relay Ran diagnostics run test heater turns on Needs control Control covered under 5 year warranty ; ordrng 1 W10854216 (cntrl-elec)

We serviced a

KENMORE DISHWASHER

Model 665.16354301

Near Mentor-on-the-Lake, OH 44060

Brian M

Job Details: 05/13/2021

Installed water valve OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID RANGE

Model KFGG500EBL0

Near Diamond, OH 44412

Brian M

Job Details: 05/13/2021

"Cc bezels are pitted and cut them Needs knob bezels No need to return customer to install ; ordrng 1 W10814133 (bezel-knob), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near North Royalton, OH 44133

Gabriel P

Job Details: 05/13/2021

"Replace control and ran calibration and auto test pass also ran drain and spin,working as design,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ1

Near Rootstown, OH 44272

Brian M

Job Details: 05/13/2021

Installed control and sensor OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS00

Near Chagrin Falls, OH 44023

Corina B

Job Details: 05/13/2021

"Checked the compressor 150 watts in diag. Replaced the main control, nothing turned on. Will need an ui. Returning tech please install the old control then replace the ui. ; ordrng 1 W11099340 (Ui)"

We serviced a

ROPER DRYER

Model RED4516FW0

Near Mantua, OH 44255

Brian M

Job Details: 05/13/2021

Cc unit not starting Found thermal fuse open again Installed thermal fuse and thermal cut off OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Chagrin Falls, OH 44022

Jason N

Job Details: 05/13/2021

"Cc unit lights flashing.Customer showed pop. Customer stated unit stopped running and lights started flashing on console. Tried resetting unit via breaker. Did not effect unit. Unit then started working again after a few days, has been working since. Ran diagnostics, found code f8e4 for overfill. Checked drip tray under unit. No water found. Ran wash test, found no water leaking into drip tray. Could not duplicate a overfill/leak issue at this time. Unit is working as designed."

We serviced a

KENMORE WASHER

Model 110.459624

Near Parma, OH 44134

Gabriel P

Job Details: 05/13/2021

Found shaft of basket broken will need basket but is no longer available is discontinued

We serviced a

MAYTAG DRYER

Model MED6630HC0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/13/2021

Cc unit making a noise Found noise to be a vibration Took unit apart inspected all wheels and drum and belt Cleaned blower wheel Put back together could not find where vibration is happening

We serviced a

WHIRLPOOL DRYER

Model WED7000DW1

Near Bedford, OH 44146

Jason N

Job Details: 05/13/2021

"Installed main control. Plugged in unit. Unit powered on. Ran dryer op test, good heat and op. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT316SFDM01

Near Geneva, OH 44041

Jeff M

Job Details: 05/13/2021

The unit is not cooling the compressor is running theres no heat transfer theres no frost pattern needs a compressor and evaporator; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evap)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ3

Near Parma, OH 44134

Gabriel P

Job Details: 05/13/2021

found fuse open advise customer that the reason of fuse open is cause interlock he will need both parts customer will not fix ; used 1 W11244490 (INTERLOCK SW KIT), and 1 W10138793 (Fuse) from stock"

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW0

Near Richmond Heights, OH 44143

Joe O

Job Details: 05/13/2021

"Cc: not spinning out clothes enough, not startingCustomer stated she has to ring out the clothes before drying them. Customer also stated the unit has not worked for the last couple days. Found no stored error codes. Ran normal cycle. Unit started. Filling and washing. Ran drain and spin. Found unit is reaching high speed spin. Tested with load of bath towels. Got towels wet, ran drain and spin. Found clothing hot at end of cycle. Found hot and cold reversed. Swapped water lines. Ran quick test cycle. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKB0

Near Fairview Park, OH 44126

Gabriel P

Job Details: 05/13/2021

"Correct issue with drain pump,opt test ok"

We serviced a

MAYTAG DRYER

Model N/ANNNNNN

Near Westlake, OH 44145

Gabriel P

Job Details: 05/13/2021

When nock on door customer said noise when away she cancel appointment no need to diagnose

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Ashtabula, OH 44004

Jeff M

Job Details: 05/13/2021

Hub assembly on the machine is stripped out customer will install the part no return visit is necessary; ordrng 1 W10528947 (Hub assy) and 1 S (S)

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Parma, OH 44129

Jason N

Job Details: 05/13/2021

"Cc unit codes f0e4.Ran diagnostics, verified f0e4 for spin speed limited by water temperature. Checked water hookup to unit. Hot and cold are correct. Checked thermistor value of inlet valve. Reading 7-8k at ambient, according to chart, this would be approx. 160degrees. Replaced inlet valve using customer supplied pre Id part. Ran auto test. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 05/13/2021

Found connector loose correct issue customer said he will find receipt cause is still under the manufacture warranty he will call office also I advise him that if there is no prove he will be bill ; O-emld tckt

We serviced a

IKEA RANGE

Model IEL730CS1

Near Oberlin, OH 44074

David R

Job Details: 05/13/2021

"Replaced part, tested, bake 350. Good, op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Olmsted Township, OH 44138

Marie V

Job Details: 05/13/2021

"Cc that the unit is not draining. Confirmed ran diag found error codes. 82 drain motor electrical problem 10*1 dispenser electrical problem 62 fill valve electrical problem 83 drain suck on. Check for power coming in to drain pump only 23V. Also ohms out drain pump it only had 3ohms. Unit will need drain pump and main control. Cust will call back with feedback from Maytag.; ordrng 1 W11225084 (Control) and 1 WPW10348269 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near Elyria, OH 44035

Marie V

Job Details: 05/13/2021

"When replaced door does not shuts all the way, took pics but isnt very clear door is warped. Will order new. Also the model we got provided was 00 and this unit is 01. Different door part number as well. ; ordrng 1 LW10801811 (Door)"

We serviced a

GE WALL OVEN

Model PB930SH3SS

Near Willoughby Hills, OH 44094

Joe O

Job Details: 05/13/2021

Installed element. Tested. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Rome, OH 44085

Jeff M

Job Details: 05/13/2021

Installed the new part op tested good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Rocky River, OH 44116

Marie V

Job Details: 05/13/2021

"Ccthat the top for the water filter does not stays , that the right hand side drawer does not close slowly like the right side and that the self metal on it keeps falling off. Unit will need top for filter , will need hinges because I found plastic broken from it and it will need new shelf , glue on it is bad. Cust will contac back with what whirlpool told them.; ordrng 1 W10754145 (Top cover) and 1 W11397195 (Adapter) and 1 W11409809 (Adapter left) and 1 W11245713 (Shelf glass), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID SXS REFRIGERATOR

Model KSRD22FKBT02

Near Lakewood, OH 44107

Marie V

Job Details: 05/13/2021

"Replaced thermostat, set unit back to recommended . Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS03

Near Willoughby Hills, OH 44094

Joe O

Job Details: 05/13/2021

Customer decided she did not want name plate on. Customer can install if they change their mind.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Fairview Park, OH 44126

Corina B

Job Details: 05/13/2021

"Verified issue with the unit still not cooling and found a leak in one of the lines so will need to reorder compressor and will also need freezer fan motor which is not running and main board is sending 12.47 dc. Will need a new compressor, evap freezer fan and drier. ; ordrng 1 W11407678 (Fan) and 1 W11025999 (Compressor) and 1 W11035643 (Evaporator) and 1 W10865322 (Evaporator) and 1 W11109499 (Drier)"

We serviced a

KENMORE REFRIGERATOR

Model 106.445696

Near Chesterland, OH 44026

Joe O

Job Details: 05/13/2021

"Cc: not cooling properly in freezerFound temps at 0 degrees in freezer and 42 degrees in ff section. Customer stated if they move the thermostat any lower then the coldest settings the unit will thaw everything in the freezer. Unit has a good frost pattern. Tapped the thermostat housing unit turned on and started to cool. Needs thermostat; ordrng 1 WP2315562 (thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Eastlake, OH 44095

Joe O

Job Details: 05/13/2021

"Cc: not rinsing, or spinning properly, lights intermittently not coming onCustomer stated a couple loads did not rinse or spin. They also stated a few times the lights on control did not come on when powered up(but unit still started). Found error codes f7e6(motor fault) f7e7(motor unable to reach target rpm). Ran test 3(drive system), motor started, is agitating. Ran manual spin, unit is getting to speed. Ran rinse and spin. Advised customer on loading and adjusting clothes if out of balance. Needs control.Control out of stock, office to reschedule; ordrng 1 W11399433 (Control)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Mentor, OH 44060

Joe O

Job Details: 05/13/2021

Installed cook top. Unit not burning properly. Needs burner caps. Customer to install; ordrng 2 WPW10183368 (cap-burner)s and 1 WPW10183369 (cap-burner) and 1 WPW10183370 (cap-burner)

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JV0

Near Cleveland, OH 44108

Jason N

Job Details: 05/13/2021

"Cc unit error code f0e1. Cust showed pop. Customer stated sometimes unit will work when running a bake cycle, occasionally will code f0e1 and unit oven will not function. Ran bake test, after 10 minutes of preheat, oven coded f1e0 for internal board failure. Ordering control board. ; schdld next appmnt for 5/21 FRI !"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFP02

Near Olmsted Township, OH 44138

David R

Job Details: 05/13/2021

"Unplugged unit, plugged in, lights working correctly. Door ajar light on still. Found read switch on Left door is not working properly. Through diagnostics shows open both open and close door state. Ordering ; ordrng 1 W11199487 (Cover) and 1 W11449482 (Reed switch control)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, OH 44108

Jason N

Job Details: 05/13/2021

"Cc unit not going through cycles.Cust states unit will not go through entire cycles, seems to stay in sensing or leaving cloths wet. Drain hose is in proper position. Customer immediately started a load when arrived to show what was happening. Unit filled with water during sensing, advanced to wash cycle. Canceled cycle, ran drain and spin cycle. Good drain out and spin. Ran diagnostics, found codes f0e5 for offbalance load and f2e1 for stuck key. Started quick wash cycle, unit filled with water and advanced to wash cycle. Cycle finished. Unit is working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Columbia Station, OH 44028

David R

Job Details: 05/13/2021

Replaced parts. Tested. Good. Op test ok

We serviced a

MAYTAG DRYER

Model MED5500FW0

Near Parma, OH 44130

David R

Job Details: 05/13/2021

Cc unit not heating. Found voltage dropping from burnt terminal on outlet. Customer to have electrician check outlet and breaker. Unit is good. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Strongsville, OH 44149

David R

Job Details: 05/13/2021

Cc Icemaker not working. Customer said this is the third or fourth time it stopped making ice. She just replaced filter. Has tired unplugging unit and turning on/off Icemaker. Icemaker try is stuck upside down. Will not cycling. Ordering both control and Icemaker.; ordrng 1 W11284458 (Icemaker) and 1 W11449482 (Control)

We serviced a

MAYTAG DRYER

Model MGD7230HW0

Near Lakewood, OH 44107

Marie V

Job Details: 05/13/2021

"Took unit apart and tried to remove blower wheel, is ceased to the motor. Will have to order and come back to put blower wheel; ordrng 1 WP697772 (Blower wheel)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44110

Jason N

Job Details: 05/13/2021

Installed drain hose. Routed to washtub nearby. Ran auto test. Op test good.

We serviced a

KITCHENAID RANGE

Model KFDD500ESS02

Near LaGrange, OH 44050

Gabriel P

Job Details: 05/13/2021

"Replace console,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near LaGrange, OH 44050

Gabriel P

Job Details: 05/13/2021

The right door is damage ordering ; ordrng 1 LW10913407 (Right door)

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Berea, OH 44017

David R

Job Details: 05/13/2021

"Cc not working. Found motor sheared off and ripped belt, replaced belt from t/s. Have to order out motor and wheel; ordrng 1 WP697772 (Wheel) and 1 279787 (Motor), used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHW0

Near South Euclid, OH 44121

Jason N

Job Details: 05/13/2021

"Cc unit not washing dishes thoroughly. Customer stated unit is leaving some dishes dirty at the end of the cycle. Ran diagnostics, no codes stored. Ran diagnostics cycle, got water coming in, spray arms rotating properly. Found clogged spray holes in both upper and lower spray arms. Removed plastic wrap pieces from spray arms. Ran wash test, ensured good spray pressure and proper spray arm rotation. Op test good."

We serviced a

MAYTAG DOUBLE OVEN

Model MGR6775ADW

Near North Olmsted, OH 44070

Corina B

Job Details: 05/13/2021

CC that the upper oven does not heat. Checked the igniter with the amp drawl 2.84 amps. Replaced the igniter from t/s. Heated the oven to 350*. Optest ok. ; used 1 12400035 (IGNITER) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44102

Corina B

Job Details: 05/13/2021

"CC that the unit does not put a lot of water in and stopped working. Ran diag F7e6 Motor Fault. Found a coin in between the basket and agitator. Tested the hot and cold water valves, good. Started a spin and agitate, good. Ran a calibration. Advised cust 6-8 bath towels equals a full load and 1-2 tablespoons of he detergent, Started a load of sheets, filled and started washing. Optest ok."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Grafton, OH 44044

Gabriel P

Job Details: 05/13/2021

Found unit drain leaking to pictures ordering part ; ordrng 1 W11291620 (Hose)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Lorain, OH 44055

Gabriel P

Job Details: 05/13/2021

"Replace agitator,opt test ok"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UF0A

Near Chardon, OH 44024

Jeff M

Job Details: 05/13/2021

The dishwasher is leaking I found the lower spray arm is starting to separate causing water to go where it shouldnt which is causing it to leak ; ordrng 1 5304517981 (Arm) and 1 S (S)

We serviced a

GE DISHWASHER

Model CDT725SSF4SS

Near Mentor, OH 44060

Jeff M

Job Details: 05/13/2021

I install the new part it did not work I tested the heating element circuit at the control board I have 17 ohms . On test 4 diagnostics the control board is not supplying 120 V.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH04

Near Cleveland, OH 44111

Marie V

Job Details: 05/13/2021

"Cc that the unit makes and it will stop and come back and that the broccoli got frozen on fresh food section at the bottom shelf. Took temps freezer was at 0* and from 37* to 41*on fresh food section. Took panel off and looked at the evaporator. Good frost pattern,took pics. Check ohms on freezer thermistor was 8.45kohms , 22*. Heard the noise couldnt heard where it came from. Unplugged unit and waited and plugged back in to try to duplicate didnt work. Told cust to take a video when the noise is present. She said that she will and then call back. I also change the settings on freezer from recommended to max.op test ok"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Middleburg Heights, OH 44130

David R

Job Details: 05/13/2021

Customer had questions about fabric softener in dispenser. Unit is working correctly. Showed customer drain port on dispenser and explained how it works. Unit is good. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/13/2021

Installed gearcase clutch and slider Ran auto test and calibration OP Test Ok

We serviced a

KITCHENAID RANGE

Model KESK901SSS05

Near South Euclid, OH 44118

Jason N

Job Details: 05/13/2021

"Installed UI controller. Op test no good. Interface not powering on. Checked voltage to main ACU, checked good at 123v. Checked power to control transformer , checked good at 121v. Checked power out to UI p1 connector from transformer, 0v on all transformer secondary power wires. Unit needs control transformer. Also found thermostat housing broken while doing power checks. Unit will need thermostat replaced as well. ; ordrng 1 WPW10111628 (Control transformer) and 1 WP9759242 (Thermostat)"

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Painesville, OH 44077

Joe O

Job Details: 05/13/2021

"Cc: thumpingFound unit thumping when running. Found belt not centered on motor pulley, and slightly hitting the side of pulley causing it to jump. Adjusted belt. Ran test cycle. Op test ok"

We serviced a

MAYTAG WASH/DRY STACK

Model LSE7806ACE

Near Ashtabula, OH 44004

Joe O

Job Details: 05/13/2021

Installed rollers. Ran test cycle. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Painesville, OH 44077

Jeff M

Job Details: 05/13/2021

Customer is having an issue with the machine not functioning properly. I ran it through a diagnostic cycle everything appears to be working fine

We serviced a

WHIRLPOOL WASHER

Model WFW8500SR00

Near North Royalton, OH 44133

David R

Job Details: 05/13/2021

"Replaced part. Tested, good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Parma, OH 44130

Marie V

Job Details: 05/13/2021

"Cc that the gasket on the freezer section is hanging down, and that the fresh food section sometimes it freezes food. Took temp, fresh food section was at 40* and 5* on freezer. Adjusted freezer gasket. Op test ok.told cust if it gets colder they can always change the control settings, but when they do it to monitor unit to make and I change control setting on freezer from recommended to max. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near University Heights, OH 44118

Jason N

Job Details: 05/13/2021

"Cc unit leaking from front door. Customer stated unit started leaking from the front of the door during the cycle, also installers were unable to install bottom kick plate. Found unit is mounted leaning forward in cabinet space. Corrected unit installation, installed with slight tilt back. Installed bottom kick plate. Ran wash cycle for 10 minutes. No leaks found on unit. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Avon, OH 44011

Marie V

Job Details: 05/13/2021

"Replaced control , op test ng. Check for power going to ice maker had 0. Unplugged unit and plugged back in got 120V, cycled ice maker and put my meter leads from N to V got 82V all the way and then when is about to put water in it drops down to 0. Called whirlpool tech line spoke with Leon . He said to replace harness wire . Brought core for return ; ordrng 1 W10882923 (Icemaker)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Broadview Heights, OH 44147

David R

Job Details: 05/13/2021

"Customer had another come out about a week ago, every since they came out customer said water dispenser isnt working as well. Customer just replaced water filter. Cc Icemaker not working, top FF lights and FZ lights arent working. Tried going into diagnostics, wont let me. Regular options setting on UI will not go into options, just flashes when pressed. When pressing water/ice dispenser, no noise from valves, for ice the flap will not open. Cut off breaker, for 5 mins. Can go into diagnostics, but do not hear 3 way valve opening, cannot even select any options as well. Checked Icemaker error codes, wont even bring it up. All connections plugged in. Ordering main control, UI, Icemaker, valves, lights; ordrng 1 W11224256 (Control) and 1 W10865826 (Valve) and 1 WPW10341329 (Dual valve) and 2 W11462342 (Module)s and 1 W11205082 (Module) and 1 W11405309 (UI) and 2 WPW10346924 (Pad)s and 1 W10836794 (Separator) and 1 W11294907 (Icemaker) and 1 W10695459 (Led)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Madison, OH 44057

Jeff M

Job Details: 05/13/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW2

Near Chagrin Falls, OH 44022

Brian M

Job Details: 05/13/2021

Customer showed pop took pic Cc unit is hot on the service near control and on door Ran test bake Found under normal operation unit does get a little warm near control area Advised customer this is normal per design and the vent is under control area OP Test Ok

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Cleveland, OH 44102

Corina B

Job Details: 05/13/2021

Replaced the control and temp sensor. Optest ok