We serviced a
GE REFRIGERATOR
Model PFSS5RKZHSS
Near Mentor, OH 44060
Joe O
Job Details: 06/28/2022
Installed evap fan motor. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Willoughby, OH 44094
Corina B
Job Details: 06/28/2022
CC that the unit trips the breaker. Confirmed. Found the l2 wire loose and touched the frame. The screw in the terminal block is stripped. Will need a new Harness and cord. ; ordrng 1 W10450289 (Harness) and 1 PT600L (Cord)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Wickliffe, OH 44092
Corina B
Job Details: 06/28/2022
"Cust showed pop, sent pic. CC that the drain pump does not turn off and will not spin the clothes out. Confirmed. Ran diag F0E5 OFF BALANCE LOAD DETECTED. Held the start in for 10 seconds drain pump turned off. Leveled the washer. Ran a manual spin. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED4900XW2
Near North Royalton, OH 44133
David R
Job Details: 06/28/2022
"Cc unit not heating. Correct power, thermal fuse good. Found open thermal cutoff. Replaced kit from t/s. Tested. Heated and cycling. Op Test Ok.; used 1 279816 (CUTOFF) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHL1831QS1
Near Middlefield, OH 44062
Brian M
Job Details: 06/28/2022
Installed icemaker Ran test harvest OP Test Ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PFBA
Near Amherst, OH 44001
Marie V
Job Details: 06/28/2022
Replaced UI and thermostat. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Willoughby, OH 44094
Joe O
Job Details: 06/28/2022
Installed harness. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Amherst, OH 44001
Marie V
Job Details: 06/28/2022
"Replaced seals, and door ice. Also found fill tube heater not sticking to fill tube, this will cause water line to freeze and it will not make ice. Ordering heater. ; ordrng 1 W10815476 (Tube water) and 1 W11226501 (Heater fill tube.) and 1 W11205082 (Module) and 1 W11462342 (Module)"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Chardon, OH 44024
Jason N
Job Details: 06/28/2022
"Cc unit squealing noise when spinningRan auto test, confirmed noise in spin cycle, belt is slipping. Replaced drive belt using customer supplied pre Id part. Reran auto test, no abnormal sounds heard. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Wickliffe, OH 44092
Corina B
Job Details: 06/28/2022
CC that the clothes are not coming out clean. Showed cust the cycled guid on the owners manual. Advised cust to use a different cycle other then normal. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Euclid, OH 44123
Corina B
Job Details: 06/28/2022
"CC that the unit trips the breaker. Confirmed. Unplugged the heater circuit from the control, not tripping. Will need an igniter and coils. ; ordrng 1 279834 (Coils) and 1 279311 (Igniter)"
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ0
Near South Euclid, OH 44121
Joe O
Job Details: 06/28/2022
Installed adjusters. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near East Cleveland, OH 44112
Joe O
Job Details: 06/28/2022
Installed keypad. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Independence, OH 44131
David R
Job Details: 06/28/2022
"Cc grinding noise and fabric softener not working. Found fabric softener option not on, advised to make sure that is turned on when putting in softener for cycle. Dispenser is working. Ran diagnostics, heard noise in spin. Replaced t/s cam and belt to see if that would work. No noise as of now. Ran diagnostics spin and agitate. Good. No noise. Customer to monitor. Op Test Ok.*** customer to monitor and if still noise. Order gearcase W11449840; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
KENMORE WASHER
Model 110.429222
Near Broadview Heights, OH 44147
David R
Job Details: 06/28/2022
Replaced latch. Tested. Good. Op Test Ok.
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/28/2022
Cc unit making a noise Ran unit empty no abnormal noises Ran unit with full wet load No noises Customer showed me video of noise but I could not replicate it or pin point a issue from video Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Painesville, OH 44077
Dan H
Job Details: 06/28/2022
"Installed new gearcase, and wash plate, op test good."
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/28/2022
F5e2 error Lid lock Found lid not always locking Needs lid lock ; ordrng 1 W10810403 (lid lock assy) and 1 SHIPPING (shipping and handling)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/28/2022
Cc of error f9e0Found error f9e0Could not determine issue Ran test bake with no issues and microwave functioning properly Advised to have electrician/builder to double check wiring at fuse block to unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2665XEM7
Near South Amherst, OH 44001
Marie V
Job Details: 06/28/2022
"Replaced control and evaporator harness. Op test no good. When running diag, fan does not wants to operate. Verify power coming out of control with BJ 14VDC, none gets to the fan. Unit has burned out wiring inside 7nit. Cant be repair. Money for parts will be refunded. Brought core for return"
We serviced a
JENN-AIRE DISHWASHER
Model JDB1255AWS0
Near Chardon, OH 44024
Jason N
Job Details: 06/28/2022
"Cc unit console not working/responding Customer stated unit has had the same issue for years but now wants to get it fixed. Found buttons on the UI unresponsive. Unable to run diagnostics, unit needs UI console. Part (W10161783) is now discontinued. Unable to repair."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PFBA
Near Cleveland, OH 44124
Jason N
Job Details: 06/28/2022
"Cc unit not cooling in ff sectionCustomer stated the unit refrigerator temperature would go up to 57 degrees and then come back down to 37 degrees. Found unit at 0 degrees in freezer section and 37 degrees in ff section. Ran diagnostics functions tests, all fans working properly, thermistor tests reading true temperature, forced defrost turned heater on, and damper operation test good. Could not find an issue with unit at this time. Customer to monitor."
We serviced a
MAYTAG DRYER
Model DE482
Near Cleveland Heights, OH 44106
Joe O
Job Details: 06/28/2022
"Cc: smoking, burning smellFound blower worn. Burning smell coming from element. Heat has nowhere to go so just gets hot. Needs blower wheelCustomer does not want to repair at this time.; ordrng 1 Y303836 (blower wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEC310SAGW3
Near Cleveland, OH 44110
Corina B
Job Details: 06/28/2022
"Cust is looking for a pop. Will send to service. Building is under construction. CC that the wire came loose on the terminal block. Confirmed. Will need a terminal block. ; ordrng 1 WPW10245259 (Terminal block), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Brecksville, OH 44141
David R
Job Details: 06/28/2022
"Cc unit not not making ice, just got it. Dispenser is good. Water fill is good. Found E5 error icemaker bad thermistor. Ordering icemaker. ; ordrng 1 W11579560 (Icemaker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Rocky River, OH 44116
Manny
Job Details: 06/28/2022
"Cc unit not dispensing water but will dispense ice after her husband disconnected the pantry board, ran dispenser test and unit dispense water, called BJ we ran some test and everything inconclusive, he advise calling techline and see what they say, but before I call to check to see if we got voltage at the control when paddle is pressed, I was already disconnecting the connector for dispenser on the aurora board and tested the dispenser and unit is dispensing water and ice. Dispensed about 32oz of water and everything is good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20ECMS00
Near Shaker Heights, OH 44122
Manny
Job Details: 06/28/2022
"Cc unit not making ice, stated he tried running a harvest test and no luck, ran harvest test and ice maker keeps rotating and wont fill, checked valve and valve is good unit needs ice maker, replaced ice maker using TS# W10884390, opt test ok; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Shaker Heights, OH 44122
Manny
Job Details: 06/28/2022
"I confirmed the number on the pvr and customer stated its correct, replaced heater and ran test cycle, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Olmsted Township, OH 44138
Marie V
Job Details: 06/28/2022
"Cc that the unit is not making ice. Confirmed. Took temps -1 on freezer , ice box good mod fresh food section 37*. Ran diag on ice maker found error code E2 motor lost position. Theres ice in the e box. Cycled ice maker pass. Filled with water, pass. Cust will call whirlpool. Unit is only a year and few months old. ; ordrng 1 W11483245 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Westlake, OH 44145
Angel
Job Details: 06/28/2022
Replaced heater ran test cycle. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near North Ridgeville, OH 44039
Angel
Job Details: 06/28/2022
Cc that unit stopped cooling and now its working fine. Took temps and freezer was at 10* and it was in defrost mode and ff section was at 40* explained to customer it couldve been a glitch in the control but they were worried about loosing food again so Im ordering control box office to reschedule part out if stock. ; ordrng 1 W11357371 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Rocky River, OH 44116
Angel
Job Details: 06/28/2022
"Reclaimed refrigerant replaced compressor, uv drier and evaporator put unit into a 30 vacuum for 15mins waited 10mins to make sure it would stay in a vacuum and recharged with 4.8oz of R134a. Recommended customer to wait 24hrs for proper cooling. Opt test ok."
We serviced a
MAYTAG DRYER
Model Med6630hw2
Near Avon Lake, OH 44012
Angel
Job Details: 06/28/2022
Cc that they had water under dryer door but it hasnt happened anymore. Asked customer if they had a heavy blanket that was still kind of wet and stated they did explained to them that that couldve been there problem because the vent looks good its not clogged or anything to cause moisture buildup and they have not used the steam option. Since it hasnt happened again recommended customer to monitor for now and make sure clothes are spun correctly when washer finishes and if its a heavy blanket and its not spun out completely to try to do another drain and spin to spin out completely. Opt test ok.
We serviced a
ELECTROLUX DRYER
Model EIMED60LT4
Near Olmsted Falls, OH 44138
Marie V
Job Details: 06/28/2022
"Cc that the unit after using it it shuts off then they have to shut the breaker off and turned back on to get unit to work. Ran diag found error code EA5 , replace electronic control. Gave estimate. Cust will call back if they want to continue. ; ordrng 1 809160407 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL COOKTOP ELE
Model RCC3024RB05
Near University Heights, OH 44118
Jason N
Job Details: 06/28/2022
"Cc unit RR burner not workingVerified burner is not power up, found element is open. Replaced element using customer supplied part. All burner function tests good. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, OH 44119
Corina B
Job Details: 06/28/2022
Replaced the switch. Wires are to short had to add a connection to make the wires long enough. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFRU17G8QWC
Near Cleveland Heights, OH 44106
Joe O
Job Details: 06/28/2022
Installed cam. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Broadview Heights, OH 44147
David R
Job Details: 06/28/2022
"Replaced wheels. Good. Put leveling legs down for customer. Good. Tested all other components to check for customer. Good, Op Test ok."
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Avon Lake, OH 44012
Angel
Job Details: 06/28/2022
Work order was supposed to be for the dryer not washer. Spoke with MP about issue.
We serviced a
AMANA DRYER
Model NED465EW1
Near Maple Heights, OH 44137
Manny
Job Details: 06/28/2022
"Cc unit not heating, found double breaker with one side tripped, reset breaker op test ok try contacting landlord, no answer LM, with the findings and let him know that the breaker could be weak and needs to be looked at, unit working as designed"
We serviced a
N/A N/A
Model WRT318FMDW01
Near Cleveland, OH 44108
Jason N
Job Details: 06/28/2022
"Cc unit not making enough iceCustomer stated she only receives a few batches of ice a day. Ran ice maker harvest test, ice maker indexed and filled mold with water. Found ice cubes built up behind product in the freezer section, container not sitting fully back. Set freezer damper to max, and set unit temperatures to recommended setting from lowest setting. Advised customer to ensure product is not blocking vents in freezer to ensure proper airflow."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Broadview Heights, OH 44147
David R
Job Details: 06/28/2022
Cc unit not cooling. Comp is overload itself and cutting start device. Ordering comp kit and couplers. ** sealed system repair ** 3 job count **; ordrng 1 W11574734 (Comp kit) and 2 W11504431 (Coupler Line to condenser)s and 2 W11504415 (Coupler high side to comp)s and 2 W11506621 (Coupler charging to comp)s and 2 W11506635 (Coupler)s
We serviced a
KENMORE DISHWASHER
Model 665.13543N412
Near Avon Lake, OH 44012
Angel
Job Details: 06/28/2022
"Cc that unit will start filling but will not finish cycle. Verified and found that unit fills but the wash pump is not working checked voltage at control board and had 120vac going to pump but not starting will need pump assembly replaced. Gave customer estimate and stated they will shop for a new unit. Charged service call.; ordrng 1 W11230103 (Pump assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Bedford, OH 44146
Brian M
Job Details: 06/28/2022
Installed Heater OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Brook Park, OH 44142
Marie V
Job Details: 06/28/2022
"Cc that the unit fills with water but unit shows f8e1. Ran diag found error code F8E1 , also found drain hose on the floor. Explain cust that it needs to be 39 from bottom of unit to avoid siphoning. Corrected issue. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDE20FBSS0
Near Strongsville, OH 44149
David R
Job Details: 06/28/2022
"Cc unit not turning on. Power on display. Not going into cycle or diagnostics. Had a latch on truck to test out. Not working still. Looked through test sheet. Main control and latch needed. Customer paid SVC only, does not want repair done at this time because of age. Do not order parts. ; ordrng 1 W10866118 (Control) and 1 W10619006 (Latch) and 1 W10319007 (Light pipe status), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42FTX00
Near Highland Heights, OH 44143
Jason N
Job Details: 06/28/2022
"Cc nothing working on unit, not coolingCustomer stated the unit stopped cooling and over temp alarm came on, she stated she did not hear any sounds from the unit. The unit started working again a day ago. Found unit temps normal, 35 degrees in ff section, 2 degrees in freezer section. Ran diagnostics functionality tests. All thermistors passed, all fans are working properly. Condenser coils are fairly clean. Could not find any issues with unit at this time."
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS8
Near Brecksville, OH 44141
Corina B
Job Details: 06/28/2022
"CC that the unit will run for a second and drain and there is sticky stuff on the floor. Confirmed ran diag 3-1 thermistor open 10-1 dispenser. Checked the owi open from the control. The triac on the control is open. The dispenser is leaking rinse aid and a screw is missing. Will need a new control, owi, harness, dispenser and screw. Cust does not want to repair ; ordrng 1 W10871221 (Harness) and 1 W11032769 (Dispenser) and 1 WPW10177098 (Screw) and 1 WPW10705575 (Owi) and 1 W10479761 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Avon Lake, OH 44012
Angel
Job Details: 06/28/2022
Replaced three way valve and harness texted unit. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Solon, OH 44139
Brian M
Job Details: 06/28/2022
Installed heater OP Test Ok Customer also stated that water damaged the floor took pics of floor
We serviced a
KITCHENAID WALL OVEN
Model KEMS378SSSS00
Near Aurora, OH 44202
Brian M
Job Details: 06/28/2022
Installed thermostat and burner OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Cleveland, OH 44113
Manny
Job Details: 06/28/2022
"Unit working as designed, maintenance think service was scheduled after unit was swapped"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW3
Near Ravenna, OH 44266
Corina B
Job Details: 06/28/2022
Replaced the control. Brought core back for return. Heated oven to 350*. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model KFDC506JSS01
Near Rootstown, OH 44272
Corina B
Job Details: 06/28/2022
replace the harness and manifold. ; ordrng 1 W11200332 (Harness) and 1 W11384736 (Manifold) and 1 W11319687 (Spark module) and 1 W11334712 (Right orfice) and 4 W11323261 (Screw)s and 4 W11323309 (Screw)s
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC1
Near Cleveland, OH 44109
Marie V
Job Details: 06/28/2022
Cc that the unit does not heat. Confirmed. Found gas to unit shut off. Tuned back on. Tested unit. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44105
Marie V
Job Details: 06/28/2022
"Cc that The unit is not agitating, is making a noise when agitating. Confirmed. Ran diag, no codes. Ran auto test unit does not engage to agitate. Found shifter arm is broken. Replaced from T/S. Op testnok; ordrng 1 W10913953 (Shifter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Atwater, OH 44201
Brian M
Job Details: 06/28/2022
Cc of noise Found vibration from evap fan Repositioned fan OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Painesville, OH 44077
Dan H
Job Details: 06/28/2022
"Box was damaged and missing new nuts for heating element, reordering heater ; ordrng 1 W11537778 (Heater)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Dan H
Job Details: 06/28/2022
"Customer complaint that unit is not working, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, customer needs to correct drain hose unit is operating as designed , ran entitlement for purchase date, unit is under 1 year manufacturers warranty"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PRMC2285AF-CNA
Near Fairport Harbor, OH 44077
Dan H
Job Details: 06/28/2022
"Customer complaint that unit is not making ice and there is and error code, fresh food section temperature at 40 degrees, freezer section temperature at-5 degrees, error code displayed on user interface is an Er CE( communication error user interface to main control) , unit needs new user interface ; ordrng 1 5304523018 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Painesville, OH 44077
Dan H
Job Details: 06/28/2022
"Customer complaint that the washer is doing the same thing it did before, unit is still not plugged into a dedicated outlet , outlet that has hot neutral/reverse is connected to outlet that tested good(see pic) customer also has several other things plugged into outlet, advised customer that the unit should be on a dedicated circuit, unplugged everything else, started normal wash cycle unit filled to normal water level and began washing, unit is operating as designed, A 120 volt, 60 Hz., AC only, 15- or 20-amp, fused electrical supply is required. A time-delay fuse or circuit breaker is recommended. It is recommended that a separate circuit breaker serving only this appliance be provided.copied from installation instructions from whirlpool)"
We serviced a
WHIRLPOOL RANGE
Model 45510171
Near Madison, OH 44057
Dan H
Job Details: 06/28/2022
"Customer complaint that unit is intermittently shutting off, no model and serial tag, found terminal block and harness melted, installed new terminal block and harness, op test good ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
MAYTAG WASHER
Model MVWC300XW0
Near Geneva, OH 44041
Dan H
Job Details: 06/28/2022
"Customer complaint that unit is not spinning, ran diagnostics found f2e1(stuck key) error code, start button is working, unit agitates and spins, bearings in gearcase are worn, unit needs new gearcase, customer does not want repair ; ordrng 1 W11454741 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDP575GW1
Near Shaker Heights, OH 44118
Joe O
Job Details: 06/28/2022
Installed door switch. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Pepper Pike, OH 44124
Joe O
Job Details: 06/28/2022
Installed led. Found door harness broken. Needs freezer doorOffice to reschedule ; ordrng 1 LW10728959 (dor-fip)
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060AFC
Near Ashtabula, OH 44004
Dan H
Job Details: 06/28/2022
"Customer complaint of error code 50, door latch switch and door switch test good, harness is good, spoke with bj, ordering harnesses, part is out of stock so not scheduling return appointment ; ordrng 1 5304522011 (Harness) and 1 5304523297 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Ashtabula, OH 44004
Dan H
Job Details: 06/28/2022
"Installed new thermistors and control, advised customer to monitor"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Mentor, OH 44060
Jason N
Job Details: 06/28/2022
"Cc unit not starting a cycleRan diagnostics, found code f10e2 for vent wax motor electrical problem. Unit would not run diagnostics cycle. No functionality from main control. Unit needs main control. ; ordrng 1 W11410065 (Main control)"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Cleveland Heights, OH 44118
Marie V
Job Details: 06/28/2022
Cc that the unit is not working. Confirmed. Found GFCI tripped. Corrected issue. Op test ok
We serviced a
FRIGIDAIRE FREEZER
Model GLFU2067FW7
Near Geneva, OH 44041
Dan H
Job Details: 06/28/2022
"Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged in, compressor started, no frost pattern forming on evaporator , low side pressure at 30 psi, compressor has seized, unit needs new compressor ; ordrng 1 5304478809 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model KFDC506JSS01
Near Rootstown, OH 44272
Brian M
Job Details: 06/28/2022
Tech line said to replace the re ignite control Manifold and igniter; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Strongsville, OH 44136
David R
Job Details: 06/28/2022
"Cc unit dispenser ice and water not working, had another company out, they said it was the auger motor and water valve. Found left door not hitting the door switch all the way to activate. Use door spacer from t/s. Tested. Good. Had customer test out, good. Dispenser working for ice and water. Customer to monitor, but everything is working properly. Op Test Ok. ; used 2 WP2177331 (DOOR SPACER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Avon Lake, OH 44012
Angel
Job Details: 06/28/2022
Cc that on one of the drawers the lettuce was freezing up. Took temperatures and freezer section was at 3* and ff section was at 40* verified in diagnostics for any error codes and no error codes found made sure the damper was functioning properly and it was so i explained to customer to try to spread foods and drinks evenly around ff section for proper airflow and if anything he can raise the temperature a little higher but unit has perfect temperatures. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mentor, OH 44060
Jason N
Job Details: 06/28/2022
"Cc unit not shutting off, not dryingRan m/s entitlement, under 1 yr.Customer stated the unit timer did not shut off and the unit wasnt drying. The unit is working at this time. Ran timed dry on high heat, timer is advancing, element is cycling on and off. Good airflow at vent outlet. Ran auto dry, unit heating and timer advancing on thermostat command. Checked power in to unit, L1 to L2 244v, L to N, 123v, all power is good into unit. Could not duplicate issue at this time."
We serviced a
GE MICROWAVE
Model PVM1790SR1SS
Near Oberlin, OH 44074
David R
Job Details: 06/28/2022
"Cc unit door will not stay shut. Door has spring inside for latch, door assembly WB55X10970 is discontinued. Customer to pay SVC only."
We serviced a
GE OTR MICROWAVE
Model JVM3160DF4CC
Near Rocky River, OH 44116
Gabriel P
Job Details: 06/28/2022
"Found fuse open replace from t/s opt test ok ; used 1 W10138793 (FUSE, MICROWAVE) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Chardon, OH 44024
Joe O
Job Details: 06/27/2022
Installed ui and control. Ran auto test and calibration. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Chagrin Falls, OH 44022
Joe O
Job Details: 06/27/2022
"Cc: not making iceFound temps in ff section at 40 degrees, freezer at 5 degrees. Cycled ice maker. Ice maker cycled, but did not fill. Valve just humming. Attempted to cycle ice maker again to verify valve, ice maker would not cycle. Needs ice maker and water valves; ordrng 1 W11246413 (valve-inlt) and 1 W11225845 (valve-inlt) and 1 W11397192 (Ice maker)"
We serviced a
MAYTAG REFRIGERATOR
Model MF12269DRM01
Near Madison, OH 44057
Dan H
Job Details: 06/27/2022
"Customer complaint that water filter is broken, found water filter head broken off in old filter, unit needs new filter head; ordrng 1 W11346622 (Filter head), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE WASHER
Model FFLE3911QW0
Near Conneaut, OH 44030
Dan H
Job Details: 06/27/2022
"Customer complaint that unit is not spinning clothes out, unit is not spinning or filling, drain pump impeller is broken, unit needs new drain pump ; ordrng 1 5304524452 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ
Near Geneva, OH 44041
Dan H
Job Details: 06/27/2022
"Customer complaint that heater is not working, ran diagnostics no error codes found, unit completed test cycle, heater is working, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Elyria, OH 44035
David R
Job Details: 06/27/2022
Replaced right FF gasket. Steamed ice from back on evap cover. Sealed all gaskets with heat gun. Good. Op Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM10
Near Parma, OH 44134
Marie V
Job Details: 06/27/2022
"Cc that they found underneath dispenser water. Confirmed , theres water evidence that comes from ice door. Tested dispenser few times, water never dripped, but once I added a spoon of water at the ice door it came running down to the dispenser area. Unit will need new ice door. Replaced tube water. ; ordrng 1 WPW10616134 (Door ice)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Parma, OH 44134
Marie V
Job Details: 06/27/2022
"Special Project S17304, replaced heater, no leaks. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KPS0
Near Willoughby, OH 44094
Corina B
Job Details: 06/27/2022
CC that the unit is leaking from the left side. Confirmed. Door is not twisted. Shutting properly. Replaced the gasket. Let dishwasher run for 20 minutes no leaks. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Cleveland, OH 44112
Corina B
Job Details: 06/27/2022
"CC that the ice maker keeps making ice. Confirmed. Found the arm out. Reattached the arm, going up and down freely. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Berea, OH 44017
Gabriel P
Job Details: 06/27/2022
"Replace gearcase ,belt,pulley,and shield then ran calibration and auto test pass,opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFD2561KES
Near Austinburg, OH 44010
Dan H
Job Details: 06/27/2022
"Installed new control, op test good"
We serviced a
GE DISHWASHER
Model GDF520PGD2WW
Near Chardon, OH 44024
Dan H
Job Details: 06/27/2022
"Customer complaint that unit does not shut off, confirmed, unit needs new control and turbidity sensor ; ordrng 1 WD21X22276 (Cntrl) and 1 WD21X10494 (Turbidity sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Broadview Heights, OH 44147
Marie V
Job Details: 06/27/2022
Cc that the unit is not making ice. Confirmed. Cycle ice maker no water comes in. Verify connections and found at the water valve connector was backwards. Corrected issue. Cycled ice maker it filled with water. Op test ok
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Maple Heights, OH 44137
Joe O
Job Details: 06/27/2022
"Cc: not heating, no powerFound control is receiving proper power, unit will not power on. Found control missing 12vdc power. Needs control; ordrng 1 W11133021 (cntrl-elec)"
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Maple Heights, OH 44137
Joe O
Job Details: 06/27/2022
Installed ui. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Westlake, OH 44145
David R
Job Details: 06/27/2022
"Cc unit didnt drain and found screws in unit. 2 screws went to the door lock. Put them back in. Drained unit and water went right out. Ran diagnostics, no error codes. Went through test diagnostics, good, all components working correctly. Unit is good. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB01
Near Garrettsville, OH 44231
Brian M
Job Details: 06/27/2022
Cc unit leaking Found drain tube needs replaced ; ordrng 1 W10619951 (drain tube) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland Heights, OH 44112
Corina B
Job Details: 06/27/2022
CC that the oven does not go pass 100*. Checked the igniter 3.5 amps. Lite within 60 seconds. Heated oven to 350* waited 30 minutes. Temp is 350*. Opt test ok.
We serviced a
MAYTAG WASHER
Model MHWE300VW12
Near East Cleveland, OH 44112
Corina B
Job Details: 06/27/2022
"CC that the plastic is melted. Confirmed. Found the tub melted and cracked. Basket is not spinning freely there is oil leaking. Will need the tub and basket. Basket is nla. ; ordrng 1 W10772607 (Tub) and 1 W10772617 (Tub) and 1 W10250573 (Basket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Westlake, OH 44145
David R
Job Details: 06/27/2022
"Cc unit making loud grinding noise at end of cycle, sometimes cycle will not end and lid will not unlock. Ran diagnostics, no error codes. Ran diagnostics, at end of test when spinning, loud shard grinding noise, test cycle would not go off. Had to unplug and re plug unit. Looked underneath tub. Found screw to rotor on ground and rotor halfway off, out of place. Put lock tight on screw, put everything back in place. Ran diagnostics, good, ran calibration. Good. Op Test Ok"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFE01
Near Eastlake, OH 44095
Dan H
Job Details: 06/27/2022
"Customer complaint that door gasket is not sealing, confirmed, used heat and petroleum jelly to adjust door gasket, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Strongsville, OH 44149
Marie V
Job Details: 06/27/2022
Special Project S17304. Replaced heater. No leaks. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXW01
Near Cleveland, OH 44128
Joe O
Job Details: 06/27/2022
"Cc: not making ice, not cooling properlyFound temps in ff section at 48 degrees, freezer at 38 degrees. Found unit only has partial frost pattern. Over frosting on cap tube. Needs compressor and evaporatorCustomer does not want to repair at this time ; ordrng 1 W10309989 (compressor) and 1 WP2188822 (evaporator), used 1 SHIPPING (shipping and handling) from stock"