We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Lorain, OH 44053
Gabriel P
Job Details: 05/17/2021
"Replace all parts,ran calibration and auto test pass opt test ok"
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Amherst, OH 44001
Gabriel P
Job Details: 05/17/2021
Call bj senior tech explain that the unit not closing door all the way and that you have to push it in order two close and heat so we had a technician working on same unit and same issue and whirlpool ask to replace piston and latch door and switches and also add second technician on this job ; ordrng 1 W11201804 (Piston) and 1 W11201860 (Latch door) and 1 W11201858 (Latch door) and 3 W11397156 (Switches)s and 1 W11305909 (Monitor switch)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Euclid, OH 44132
Jason N
Job Details: 05/17/2021
"Cc unit not tumbling.Ran dryer test, motor running, drum is not turning. Found belt broken. Replaced belt using dryer repair kit belt. Reran dryer test. Drum turning and unit is heating. Op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fairview Park, OH 44126
David R
Job Details: 05/17/2021
"Cc questions about shaking during spin cycle, top loader. Unit is leveled. No error codes. Tested diagnostics, good. Put a load of towels in, 5-6. Ran a normal cycle to get towels wet. Drained, then ran a drain and spin cycle. Checked spinning, good. Normal. Unit test good. Op test ok."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Elyria, OH 44035
Gabriel P
Job Details: 05/17/2021
replace door opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Mentor, OH 44060
Dan H
Job Details: 05/17/2021
"Customer complaint that lights are out, confirmed, unit needs new led module , installed new led module, op test good ; used 1 W10695459 (LED MODULE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMBM01
Near Mentor, OH 44060
Dan H
Job Details: 05/17/2021
"Customer complaint of loud noise, confirmed, noise is coming from compressor,internal bearings are worn, compressor is very hot to the touch, unit needs new compressor, ran entitlement, compressor replacement is covered ; ordrng 1 WPW10507886 (Comp)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Westlake, OH 44145
Marie V
Job Details: 05/17/2021
"Cc that the washer wont turn on. Confirmed, ran diag got error code of F6E2 Communication Error: UI Cannot Hear ACU. Check outlet, is good and grounded. Check harness on UI , pass. Did encoder pass. Check for 5VDC getting out of control to UI, none. Unit will need main control and UI. Advice cust to call Maytag to see if they help with repair. ; ordrng 1 W11170706 (Control) and 1 W11115285 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Cleveland, OH 44111
Marie V
Job Details: 05/17/2021
"Cc that the temp set on the control does not match the temp also one day opened door and the numbers were flashing and unit was clicking and theres nothing you can do, cant change the settings on control. Confirmed unit is set to 4 on freezer temp is 5* 10*.and fresh food section is set to 7 coldest and the temp is 37* 43*. I tried to put unit into diag, failed,cant get unit to diag or force defrost on it.u it will need control. Replaced from T/S and programmed unit to 0-1. Motor damper opened up unit started running. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS6
Near Middlefield, OH 44062
Dan H
Job Details: 05/17/2021
"Customer complaint that unit does not heat sometimes, heated a glass of water 10 times, unit heated every time , unable to duplicate the problem , unit is operating as designed"
We serviced a
FRIGIDAIRE WASHER
Model FFFS5115PW0
Near Cleveland, OH 44102
Jason N
Job Details: 05/17/2021
"Installed motor control. Ran spin test, no faults, op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Strongsville, OH 44149
David R
Job Details: 05/17/2021
"Cc squeaking noise when spin starts up. Verified, nothing stuck or loose. Ordering gearcase and cam ; ordrng 1 W11423758 (Gearcase) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS01
Near Garfield Heights, OH 44128
Corina B
Job Details: 05/17/2021
CC that the bottom oven does not heat. Ran diag F6e0 Oven user interface lost communication checked the lower oven the bake 19. 5 ohms. Checked the thermal fuse good. Will need a main control and ui. ; ordrng 1 W11261165 (Control) and 1 W11261164 (Control) and 1 W11428578 (Ui)
We serviced a
AMANA REFRIGERATOR
Model ABB2223DEW
Near North Olmsted, OH 44070
Gabriel P
Job Details: 05/17/2021
Found a leak behind condenser fan then line that is on drip pan need to but 5/16 tubing also ordering dryer filter Im out ; ordrng 1 WPB2150504 (Dryer filter) and 2 WPW10143759 (Dryer filter)s
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Novelty, OH 44072
Corina B
Job Details: 05/17/2021
"Cust showed pop, sent pic. CC that there is barely any water, and it does not drain. Ran diag F8e6 Water Hazard f3e3 Inlet Water Temperature Fault f7e4 Basket Re-engagement Failure. Checked the drain pump, good. Stand pipe, good. Checked the water pressure good. Water level pressure sensor, good. Hoses are not leaking. Will need a main control. Office to reschedule advised cust to use 1/2 to a tablespoon of he detergent and 6-8 bath towels equals a full load. ; ordrng 1 W11419171 (Control)"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GM0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 05/17/2021
"CC that the heater some times works and then does not. Ran diag f2e1 stuck key. Ran a calibration, heater turned on. Adjust to run the hot water in the sink before starting the dishwasher. Optest ok."
We serviced a
KITCHENAID DISHWASHER
Model n/a
Near Chagrin Falls, OH 44022
Jason N
Job Details: 05/17/2021
"Cc unit not drainingCustomer stated it doesnt drain fully. Ran cancel drain, drain pump running, but water is not being pulled out. Pulled drain pump, and drain line from sump. Found debris blockage in drain line, snaked out drain line. Reconnected. Ran wash test then cancel drain. Unit driving out fully. Op test good."
We serviced a
MAYTAG RANGE
Model MGT8655XB00
Near Strongsville, OH 44136
David R
Job Details: 05/17/2021
Cc unit knob broke and burner valve will not move at all. Verified. Order manifold and knobs ; ordrng 1 WPW10204706 (Manifold) and 4 WPW10296917 (Knobs)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Burton, OH 44021
Dan H
Job Details: 05/17/2021
"Installed new control and thermistor, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Independence, OH 44131
Corina B
Job Details: 05/17/2021
"Checked the terminal block l1 to n 120 volts. L2 to n 0 volts. L1 to l2 120 volts. Checked the breaker fuse, open on the l2 side. Will need a new fuse."
We serviced a
GE DRYER
Model GUD27ESSJ1WW
Near Brecksville, OH 44141
David R
Job Details: 05/17/2021
"Cc sometimes unit cuts off and cuts circuit breaker. Let customer know to make sure that no other appliance is on the same line. Can get an electrician to check out outlet and circuit breaker. I did find the terminal wires loose, tightened down. Unit did no shut off while I was there testing out. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Cleveland, OH 44111
Marie V
Job Details: 05/17/2021
"Put part in place, tested unit. Op test ok"
We serviced a
GE REFRIGERATOR
Model PFSF6PKWBWW
Near Madison, OH 44057
Jeff M
Job Details: 05/17/2021
The fresh food evaporator drain was frozen I steamed the drain unit tested good
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB0
Near Cleveland, OH 44102
Marie V
Job Details: 05/17/2021
Cc that the unit had an error code of f1e1. Cannot work on unit when is loaded with bugs. Whirlpool will contact cust. Took pics.; saved tckt
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Lakewood, OH 44107
Marie V
Job Details: 05/17/2021
"Cc that the unit will not start just beeps 3 times, once they shut the breaker off and back on and it worked , but does nothing now. Confirmed ran diag 815 is all I can get, unit does not operate because thinks that the door is open. Door test ok. Unit will need main control. ; ordrng 1 WD21X24900 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MER5750BAW
Near Brecksville, OH 44141
David R
Job Details: 05/17/2021
"Cc unit broil is coming on by itself. Breaker was off. Turned on, no error code popped up but broil is coming on by itself. Checked service manual, F1 would replace control. Looked up on Marcone, part 74006186 is NLA. Called office to check part research."
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FMS02
Near Cleveland, OH 44113
Corina B
Job Details: 05/17/2021
"CC that the unit turns on and off, the top basket to the freezer the wheels are broken off. When arriving the unit was not turning on. No fans, no compressor. Checked the compressor with the inverter box, good. Service pointer W10823361D Will need a main control. The upper rail is nla. ; ordrng 1 W10818296 (Control) and 1 2257442 (Upper basket)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Gabriel P
Job Details: 05/17/2021
"Replace parts,opt test ok ; ordrng 1 W11170612 (Harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near North Olmsted, OH 44070
Marie V
Job Details: 05/17/2021
"Cc that the unit does not always complete cycles. Ran diag found error code of f1E2 motor control fault. Check all connections, check the capacitor, pass and also check connection at the main control. Everything pass unit will need main control and ordering shifter because is the one that always come off place. ; ordrng 1 W11417466 (Control) and 1 W10913953 (Shifter)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Olmsted, OH 44070
Marie V
Job Details: 05/17/2021
"Replaced contro. Ran calibration and auto test, op test okBrought core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Perry, OH 44081
Jeff M
Job Details: 05/17/2021
Installed the new part op tested good.
We serviced a
JENN-AIR COOKTOP GAS
Model JGD8348CDP
Near Painesville, OH 44077
Jeff M
Job Details: 05/17/2021
I took the unit apart at least the three burners that were not lighting I found a rust buildup clean the rust out unit tested good
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Aurora, OH 44202
Brian M
Job Details: 05/17/2021
Installed UI control and latch Ran auto test and calibration OP Test Ok
We serviced a
MAYTAG DRYER
Model MEDX500XW0
Near Rock Creek, OH 44084
Jeff M
Job Details: 05/17/2021
unit is not heating I tested all the fuses they tested good the heating element tested good the motor harness tested good the units receiving the correct power. The control board has a exhaust thermistor blown code The thermistor is within spec needs a new control board estimate only; ordrng 1 WPW10317638 (Control) and 1 S (S)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chagrin Falls, OH 44023
Jason N
Job Details: 05/17/2021
"Cc unit not cooling Customer stated items in ff section were spoiling, previous company wanted to do a sealed system repair. Unit is making ice, freezer temps are normal. Found ice buildup on ff evaporator, no airflow in ff section. Ran thermistor tests. All passed. Fan tests passed. Found Rc thermistor reading 5.1k which equates to 53 degrees on the thermistor chart. Replaced ff harness using truck stock. De iced evaporator. Reassembled. Set frost timing to standard 8 hrs. Advised customer to allow up to 24 hrs for unit to return to desired temps before restocking. ; used 1 W11033168 (FRESH FOOD EVAP HARNESS) from stock"
We serviced a
WHIRLPOOL DRYER
Model MDG9306AWW
Near Aurora, OH 44202
Brian M
Job Details: 05/17/2021
"Cc unit not heatingFound unit able to heat but after cycling could will not open Found thermostats out of range as well Needs thermostats and coils Advised to replace igniter and flame sensor for pre maintenance ; ordrng 1 WP307250 (thermostat) and 1 279834 (2 coil gas valve set) and 1 WP303395 (thermostat) and 1 WP338906 (sensor) and 1 4391996 (ignitor flat wp), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX WASHER
Model EIFLW50LIW0
Near Geneva, OH 44041
Joe O
Job Details: 05/14/2021
Installed control and pressure switch. Ran test cycle. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near LaGrange, OH 44050
David R
Job Details: 05/14/2021
Replaced FZ light and FF top back left one. Tested. Good. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138TFYW00
Near Mentor, OH 44060
Joe O
Job Details: 05/14/2021
Cc: water leaking into ff sectionFound drain plugged. Cleared drain. Op test ok ; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
KITCHENAID WALL OVEN COMBO
Model KEMS309BSS00
Near Gates Mills, OH 44040
Jason N
Job Details: 05/14/2021
Installed convection fan blade. Ran bake test to 350 degrees. No abnormal noises heard. Op test good.
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Euclid, OH 44132
Jason N
Job Details: 05/14/2021
Cc unit shelf falls down.Customer stated middle deli shelf falls when there is product in it. Replaced meat/deli shelf and supports using customer supplied pre Id parts. Shelf operation normal.
We serviced a
WHIRLPOOL DRYER
Model WED6120HC0
Near Parma Heights, OH 44130
David R
Job Details: 05/14/2021
"Replaced part. Still not working. Went through tech sheet. No correct power coming down to motor. Switch could of shorted control. Ordering control, motor as well. ***replace control first.; ordrng 1 W11525998 (Control) and 1 279787 (Motor)"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Walton Hills, OH 44146
Dan H
Job Details: 05/14/2021
"Customer complaint of gas smell, confirmed, found left front burner gas line broken , found right front burner gas line bent and about to break, unit needs new left front and right front gas lines, part is out of stock so not scheduling return appointment ; ordrng 1 W10620002 (Gas tubing) and 1 W10861724 (Tubing)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Parma, OH 44134
Dan H
Job Details: 05/14/2021
"Installed new lid, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Willowick, OH 44095
Jason N
Job Details: 05/14/2021
"Cc unit motor keeps running.Plugged in unit, found unit in drain out mode. Cancelled drain mode. Ran diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Started normal cycle. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHV00
Near Middleburg Heights, OH 44130
David R
Job Details: 05/14/2021
Replaced parts. Tested. Adjusted temp. Give 24 hrs. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Parma, OH 44129
Dan H
Job Details: 05/14/2021
"Customer complaint that unit is not spinning, ran diagnostics no error codes found, ran manual test cycle for high speed spin, unit spins, unit agitates , valves open and close, drain pump is working, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Hiram, OH 44234
Brian M
Job Details: 05/14/2021
Installed control and UI Ran auto test and calibration OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Middleburg Heights, OH 44130
David R
Job Details: 05/14/2021
"Cc unit deli control not working, door ajar signal on, no lights or Icemaker. Found deli control malfunctioning, unplugged and everything back working normal. Icemaker called for water and cycled. Gave estimate to customer. Customer paid SVC. Do not order parts ; ordrng 1 WPW10769076 (Deli control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Fairview Park, OH 44126
Dan H
Job Details: 05/14/2021
"Customer complaint that unit does not dispense cold water, fresh food section temperature at 39 degrees, freezer section temperature at 1 degrees, water temperature at 46 degrees, unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Sheffield, OH 44054
Marie V
Job Details: 05/14/2021
Cc that the burners work but non on the oven does. Confirmed. Check all wiring is good. Found gas valve to oven shut off. Corrected issue. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Cleveland, OH 44120
Jason N
Job Details: 05/14/2021
"Cc unit locked up again, clothes on washer. Found unit control loc on. No clothing in washer, door was not locked. Display still has plastic protective cover on it, which is torn up on top of Extra Rinse button( used for control lock). Removed plastic covering to turn control loc off. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Started quick wash cycle, noticed excessive suds in tub. Customer using both Load n Go and single dispense for detergent. Advised to use only one for detergent usage, showed how to turn Load n Go off. Quick wash cycle completed normally. No issues found with unit functionality."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Avon Lake, OH 44012
Marie V
Job Details: 05/14/2021
"Cc that the unit is squeaking. Confirmed found belt loose. Replaced from T/S. Tested unit on high speed spin. No squeaking noises, op test ok; used 1 WPW10006384 (BELT) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Middleburg Heights, OH 44130
David R
Job Details: 05/14/2021
"Cam nut cam off again, replaced belt and cam from t/s. Put thread lock on, tested. Good. Op test ok; used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44120
Jason N
Job Details: 05/14/2021
"Cc unit making a noise during water fillRan auto test, confirmed squealing noise from hot water side of valve. Replaced inlet valve assembly using customer supplied pre Id part. Reran auto test, no abnormal sound heard when filling. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Avon Lake, OH 44012
Marie V
Job Details: 05/14/2021
"Cc that the uni isnot washing dishes properly. Found top and bottom spray arm clogged with food. I removed them and ran water at the sink and water does not flows from all hose. Unit will need spray arms. Cust will put parts in. ; ordrng 1 W10837249 (Lower spray arm) and 1 WPW10498900 (Spray arm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chardon, OH 44024
Jeff M
Job Details: 05/14/2021
Installed the new part op tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS1
Near Moreland Hills, OH 44022
Joe O
Job Details: 05/14/2021
"Cc: not drainingCustomer stated the water gets up to the filter, customer stated the dishes are not getting clean. Filled and drained unit. Unit is draining. Ran test cycle. Found upper spray arm broke and not spinning. Found low water pressure from sump. Drain pump over heating. Needs sump assembly, upper spray arm and drain pumpSump assembly out of stock, office to reschedule; ordrng 1 WPW10554963 (pump&motor) and 1 WPW10531320 (drain pump) and 1 WPW10448645 (spray arm)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY04
Near Chardon, OH 44024
Jeff M
Job Details: 05/14/2021
The UI has failed the part is discontinued
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW
Near Mentor, OH 44060
Jeff M
Job Details: 05/14/2021
Ui is not showing any info but the unit still operates. No display. ; ordrng 1 W11378949 (Ui)
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Mantua, OH 44255
Brian M
Job Details: 05/14/2021
Cc unit not turning on Found error f6e3 and f6e2 Needs UI and control ; ordrng 1 W11170706 (cntrl-elec) and 1 W11112656 (console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Rootstown, OH 44272
Brian M
Job Details: 05/14/2021
Installed filter head OP Test Ok
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS10
Near Fairview Park, OH 44126
Corina B
Job Details: 05/14/2021
Replaced the control. Optest ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bay Village, OH 44140
Corina B
Job Details: 05/14/2021
CC that the dishwasher is not working. Found the ground wire touching the terminal block. The fill hose was kinked. Unkinked the waterline. Optest ok.
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Painesville, OH 44077
Jeff M
Job Details: 05/14/2021
I aligned the doors
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Painesville, OH 44077
Jeff M
Job Details: 05/14/2021
Installed the new part op tested good.
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ1
Near Strongsville, OH 44136
David R
Job Details: 05/14/2021
"Cc unit keeps going on and off, lights flashing. Found bottom receptacle of outlet loose and keeps dropping Power, switched cord to top receptacle and unit is working good. Will eventually need outlet replaced"
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDH3
Near Kent, OH 44240
Brian M
Job Details: 05/14/2021
"Cc unit loud Found wash pump to be loud Needs sump assembly ; ordrng 1 WPW10591570 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDD03DTSS10
Near Beachwood, OH 44122
Joe O
Job Details: 05/14/2021
"Cc: Door wont stay closedFound spring mechanism in slides failed. Needs slides; ordrng 1 WP99003759 (slide- lh) and 1 WP99003760 (slide- rh), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Cleveland, OH 44111
Dan H
Job Details: 05/14/2021
"New cabinet is damaged in several places(see pics), reordering cabinet, part is out of stock so not scheduling return appointment ; ordrng 1 W10677265 (Cabinet)"
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Painesville, OH 44077
Jeff M
Job Details: 05/14/2021
There was a pin stuck in the pump. Op tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near North Royalton, OH 44133
David R
Job Details: 05/14/2021
"Cc unit is leaking from back. Found water is leaking from house line, right at top of metal connector on water valve. Water valve itself is good. Unit is good. Will need plumber to change out new water line. Customer is contacting Lowes and insurance for water damage."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Avon Lake, OH 44012
Marie V
Job Details: 05/14/2021
"Cc that the lights are out on fresh food section. Found the light that was bad. Replaced from SurPlus, op test ok; used 1 W11462342 (Module) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW1
Near Cleveland, OH 44135
Dan H
Job Details: 05/14/2021
"Customer complaint that unit will not drain, confirmed, no response from control, control is receiving 120vac , part is out of stock so not scheduling return appointment ; ordrng 1 W11498796 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Lakewood, OH 44107
Dan H
Job Details: 05/14/2021
"Customer complaint that unit is not spinning properly, found shipping bolts still installed, removed, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Broadview Heights, OH 44147
David R
Job Details: 05/14/2021
"Customer said it is leaking from front but not every time they use it. Seems like water is still building up a little at front end. Adjust legs a little more. Checked unit with front panel off. Seems like water is still getting through a little, past lower door seal. Also ordering float switch to be replaced. ; ordrng 1 W10909089 (Seal) and 1 WPW10195039 (Float switch)"
We serviced a
KITCHENAID COOKTOP ELE
Model KECC507RBL01
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/14/2021
"Replaced switch and burner, tested unit op test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Shaker Heights, OH 44122
Jason N
Job Details: 05/14/2021
"Cc unit not finishing cycles.Ran diagnostics, found codes f0e3 for overload, f0e5 for offbalance and f2e1 for ui stuck button. All functions passed. Ran wash test with large towels load then switched to drain and spin. All functions normal. Could not duplicate any issues with unit at this time. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Pepper Pike, OH 44124
Jason N
Job Details: 05/14/2021
"Cc unit not draining. Found unit has standing water in bottom. Pressed cancel drain, drain pump humming. Checked drain connection on sink, checked clear. Found drain hose kinked on rubber elbow connector on unit. Drain hose was routed incorrectly. Corrected drain hose installation, kink removed. Ran wash test then cancel drain. Unit drained correctly. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSBS25IVSS00
Near Beachwood, OH 44122
Joe O
Job Details: 05/14/2021
Cc: chute door not closing properlyCustomer has chute door to install. Customer does not want us to install at this time
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ1
Near Bay Village, OH 44140
Corina B
Job Details: 05/14/2021
"CC that the top works but the control and oven does not. Found the black wire to the term block was burnt. Replaced the terminal. Did not charge for part, talked to HB. Optest ok. ; used 1 W10245259 (Terminal block) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Elyria, OH 44035
Marie V
Job Details: 05/14/2021
"Cc that the unit is freezing things on fresh food section. Took temps 43* on fresh food section and 19* on freezer. Took back panel on freezer off, no frost on evaporator, check for leaks with UV light, found evaporator leaking refrigerant, replaced evaporator and put unit into a 28 vacuum. Waited 10 min , no changes on gages. Filled unit back with 134a 3.7 OZ. Good frost pattern. Advice cust to allow 24hours to get to the proper temp. Op test ok evaporator W10836706."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ4
Near Streetsboro, OH 44241
Brian M
Job Details: 05/14/2021
Customer showed pop took pic Cc unit sparked Ran several test could not get unit to spark Inspected cavity and switches OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFL25ETSS00
Near Solon, OH 44139
Brian M
Job Details: 05/14/2021
Installed side slides OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW9750WW01
Near Bay Village, OH 44140
Corina B
Job Details: 05/14/2021
"CC that there is a fault code f24. Ran diag f24 WATER TEMPERATURE SENSOR ERROR. Checked the ntc 16k ohms. Temp inside house is 70*. Ntc is in range. Will need a new control. ; ordrng 1 WPW10326459 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDL03ITSS0
Near Solon, OH 44139
Brian M
Job Details: 05/14/2021
Installed soap dispenser OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS00
Near Rocky River, OH 44116
Corina B
Job Details: 05/14/2021
"Replaced the auger motor, main control, ui and seal. Brought core back for return. Optest ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Lyndhurst, OH 44124
Jason N
Job Details: 05/14/2021
"Cc unit water warm and ice maker not making a lot of iceCustomer stated water will only be cold for a few glasses, then turn warm(tap temperature), also ice maker is making ice very slowly. Tested water dispense, dispense test good. Advised customer this model uses a small reservoir to store water. Found ice maker was turned off, customer stated she doesnt know why. Also found ice molds stored in ice container. Advised customer these will interfere with the bail arm ice level sensing and may stop ice maker from making ice prematurely. Stated the ice maker will fill a bin every 3 days as stated in the manual. Unit is working as designed at this time."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Pepper Pike, OH 44124
Joe O
Job Details: 05/14/2021
"Cc: not washingFound sump receiving proper power. Sump not spraying, needs sump assembly. Replaced sump assembly, ran test cycle. Op test ok; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ4
Near Painesville, OH 44077
Jeff M
Job Details: 05/14/2021
The relay on the control board is not closing or sending power needs a new main control board. No eta ; ordrng 1 W11182110 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH00
Near Painesville, OH 44077
Jeff M
Job Details: 05/14/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500EBS11
Near Moreland Hills, OH 44022
Brian M
Job Details: 05/14/2021
Cc of noise in microwave Found noise coming from wheels on the glass there is flat spots on wheels and glass now scratchedNeeds plate and wheel Customer to install no need for return visit ; ordrng 1 W11373838 (Plate) and 1 W11110134 (ring-turn)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elyria, OH 44035
Marie V
Job Details: 05/14/2021
"Replaced shifter,calibrated unit and ran auto test. Op test ok"
We serviced a
MAYTAG RANGE
Model MER8674AW
Near Cleveland, OH 44102
Dan H
Job Details: 05/14/2021
"Customer complaint that oven is not heating, Confirmed, element is open, element is receiving 240vac, unit needs new element ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW01
Near Huntsburg, OH 44046
Joe O
Job Details: 05/14/2021
"Cc: not coolingFound unit has no frost pattern, unit in a 18 inch vac. No signs of leak. Needs compressor evaporator and drier; ordrng 1 W10858281 (evaporator) and 1 W11125124 (compressor), used 1 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Willowick, OH 44095
Dan H
Job Details: 05/14/2021
"Installed new timer, op test no good , unit is not starting, thermal fuse and thermal cut off are good, unit needs new motor , part is out of stock so not scheduling return appointment ; ordrng 1 279827 (Motor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Elyria, OH 44035
David R
Job Details: 05/14/2021
"Drain pump not needed, loud in spin. Found shifter error code as well. Leaking underneath, needs drive system components. ; ordrng 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11481722 (Actuator)"
We serviced a
GE WASHER
Model GUD27GSSJ0WW
Near Grafton, OH 44044
David R
Job Details: 05/14/2021
"Replaced sensor, ran spin cycle, good, ran rinse cycle, good. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Moreland Hills, OH 44022
Brian M
Job Details: 05/14/2021
Cc of no cool Found compressor on and extremely hot Found copper line that runs in drain pan to be rusted out Needs compressor and tubing replaced ; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV5
Near Roaming Shores, OH 44085
Joe O
Job Details: 05/14/2021
Cc: not heatingTested. Found unit pulling 14 amps. Tested high sides circuit. Needs magnetron and diode; ordrng 1 W10754299 (magnetron) and 1 W11256462 (diode)