Service History 345 - Fred's Appliance

We serviced a

JENN-AIR MICROWAVE

Model JMD2124WS

Near Aurora, OH 44202

Brian M

Job Details: 01/20/2022

"Could not confirm model or serial number But ran test found high voltage side at fault Needs magnetron, transformer, and capacitor ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 W10278021 (transformr) and 1 W10278022 (magnetron) and 1 W10687898 (capactr-mg), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FNAM00

Near Lakewood, OH 44107

Angel

Job Details: 01/20/2022

Cc that units lights were flickering. Notice on light dimmed so i replaced all three lights. Opt test ok.

We serviced a

WHIRLPOOL ICEMAKER

Model MIM1554ZRS0

Near North Royalton, OH 44133

Angel

Job Details: 01/20/2022

Cc that unit is still not making ice. Started unit up and unit will just keep filling the water sensor is not working will need water fill sensor replaced. Ordering part; ordrng 1 WPW10485962 (Sensor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB00

Near Strongsville, OH 44136

Angel

Job Details: 01/20/2022

Cc that unit is still not making ice. Verified and found that the fill tube is frozen. Ran some test ui is sending 14vdc to heater and ice maker is cycling as should also water pressure is good checked resistance on heater and it was off will need freezer door replaced. Office to reschedule.; ordrng 1 LW11038915 (Freezer door)

We serviced a

WHIRLPOOL WASHER

Model WTW5800BW0

Near Brook Park, OH 44142

Gabriel P

Job Details: 01/20/2022

"Found shaft of gearcase damage also pulley broken and shield as well gave estimate customer will not fix ; ordrng 1 W11454372 (Gearcase) and 1 WPW10550173 (Shield) and 1 W10721967 (Pulley), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Streetsboro, OH 44241

Brian M

Job Details: 01/20/2022

Installed igniter OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Westlake, OH 44145

Gabriel P

Job Details: 01/20/2022

Found loose connections correct issue opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near University Heights, OH 44118

Jason N

Job Details: 01/20/2022

"Recovered refrigerant. Installed sealed system parts. Pulled vacuum on system to 29 in/hg, held vacuum. No change to gauges. Recharged system with 4.27oz. Of r134a. Low side pressure stable at 0-1 psi. Good frost pattern starting on first coil. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good."

We serviced a

JENN-AIR RANGE

Model JJW9630DDS

Near Bay Village, OH 44140

Angel

Job Details: 01/20/2022

Replaced both lower and upper cooling fans tested unit. Opt test ok.

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Avon Lake, OH 44012

Gabriel P

Job Details: 01/20/2022

Found roller squeaking but customer already had the part to fix

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 01/20/2022

"Found freezer led bad and top light replace,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Beachwood, OH 44122

Jason N

Job Details: 01/20/2022

"Installed manifold and retaining tub nut, started wash cycle. Checked for leaks, no leaks found. Op test good."

We serviced a

WHIRLPOOL DRYER

Model WED6620HC1

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 01/20/2022

"Customer complaint of vibration sound confirm heard it coming from exhaust took unit apart check all screws then put back together then it still made the vibration so took unit apart again insulated exhaust so it doesnt touch floor and the back then put back together and so far there is better results advise customer to monitor and explain her that if noise comes back it may be as design coming from whirlpool but we will call and find out but most likely it is as design from my experience ,opt test ok"

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near Avon Lake, OH 44012

Angel

Job Details: 01/20/2022

Cc that unit was making a loud noise. Ran unit and could hear the sound. Took unit apart and found that the rollers on unit were in perfect condition but were not lubed and not rolling smoothly causing the loud sound. Removed all 4 rollers cleaned out everything and lubed it as well reinstalled all parts tested unit. Opt test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Willoughby, OH 44094

Joe O

Job Details: 01/20/2022

Called customer to advised I was on my way. Customer stated they are not home at the moment but they could give me the garage code. Stated the unit is in the garage. Advised cus the unit will not work properly in the garage due to colder temperatures. Advised unit is designed to work in temperatures above 55 degrees.

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW

Near Willoughby, OH 44094

Joe O

Job Details: 01/20/2022

Cc: not agitatingFound unit not agitating. Found error code f7e6(motor fault). Found actuator failed. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test ok; used 1 W10913953 (ACTUATOR) from stock

We serviced a

GE DRYER

Model GTD72EBPN0DG

Near Mentor, OH 44060

Corina B

Job Details: 01/20/2022

"CC that the unit is not heating. Confirmed. Checked the heater, open. Will need a new heater. ; ordrng 1 WE11X21156 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM01

Near Mayfield Heights, OH 44124

Corina B

Job Details: 01/20/2022

"Replaced the ice maker. Opt test ok ; used 1 4317943 (ICEMAKER), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KWH0

Near Lyndhurst, OH 44124

Corina B

Job Details: 01/20/2022

The door panel is bent. Will need a new door. Office to reschedule. ; ordrng 1 W11461692 (Door panel)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Shaker Heights, OH 44118

Manny

Job Details: 01/20/2022

"Replaced heater opt test ok, customer is saying that the unit is not leveled with the cabinet, try to level the unit but his counter is curved making the dishwasher look uneven, see pic attachment

We serviced a

WHIRLPOOL RANGE

Model WEC310SAGB3

Near Cleveland, OH 44106

Manny

Job Details: 01/20/2022

"Cc coils keep glowing on and off, explain to customer that this type of surface element uses a temperature control and the cookware needs to be flat at the bottom and needs to make contact with the button on the element, replaced all 4 surface elements. Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5900SB0

Near Cleveland, OH 44108

Manny

Job Details: 01/20/2022

"Cc console falling off, found one of the console clips missing there were both there last time I was here. Couldnt find the clip anywhere, ordering clips.; ordrng 1 WP8312709 (clip)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV03

Near South Euclid, OH 44121

Manny

Job Details: 01/20/2022

"Cc unit is leaking again, found a pin hole in the inlet valve, replaced dispense about 2 quarts of water with cover off and no leaks. Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Willowick, OH 44095

Joe O

Job Details: 01/20/2022

Cc: not agitatingFound error code f7e6(motor fault). Found actuator arm slipped off. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test okCustomer showed pop; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Ashtabula, OH 44004

Dan H

Job Details: 01/20/2022

"Customer complaint of rubbing sound, found pulley shield mark on ground where shield and pulley were on the floor during use causing pulley to loosen, tightened pulley, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Mentor, OH 44060

Dan H

Job Details: 01/20/2022

"Customer complaint that unit is not cooling properly, fresh food section temperature at 42 degrees, freezer section temperature at 17 degrees, found freezer section evaporator frozen solid, defrost heater is good, unit needs new control and defrost thermistor , customer does not want repair at this time; ordrng 1 WPW10675033 (Cntrl) and 1 W10316760 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KODE500ESS02

Near Brecksville, OH 44141

David R

Job Details: 01/20/2022

"Cc getting F2E1 error. Not letting unit go into different options because error code will pop up, also came home to oven being on. Customer had it off since they called it in, turned on today getting all control issue problems. F2-E1, F6-E6, F6-E9. Stuck key error, lower and upper lost communication. All wires are good and plugged in. Continuity in wires. Tech sheet says to replaced controls. Gave estimate to customer. Do not order parts. ; ordrng 1 W11086141 (Ui) and 1 W11179310 (Control) and 1 W10801665 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW0

Near Cleveland, OH 44108

Corina B

Job Details: 01/20/2022

Replaced the valve from t/s. Opt test ok ; used 1 W11165546 (VALVE) from stock

We serviced a

WHIRLPOOL RANGE

Model KSIB900ESS2

Near Beachwood, OH 44122

Manny

Job Details: 01/20/2022

"Cc unit makes loud noise when baking. Found convection fan nut loose, fasten nut ran bake and no more noise opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC350AW1

Near Willoughby, OH 44094

Dan H

Job Details: 01/20/2022

"Installed new drain pump, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Maple Heights, OH 44137

David R

Job Details: 01/20/2022

Cc unit icemaker not cycling. Only getting 1 batch of cubes intermittently. Temp checks good for both sections. Icemaker passed test mode. Water pressure is good. Customer to monitor and ordering icemaker to be replaced. ; ordrng 1 W11546935 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Cleveland, OH 44143

Joe O

Job Details: 01/20/2022

Cc: not cooling properly in freezerFound unit is in garage. Advised customer unit will not work properly in garage. Advised they are meant to work in room temperature environment above 55 degrees.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS

Near Novelty, OH 44072

Joe O

Job Details: 01/20/2022

Cc: not cleaning properlyNo stored error codes. Ran diagnostics test cycle. Found cold water at the start of cycle. Advised customer on running hot water at start of cycle. Unit diverting water. Unit has good wash pressure. Unit functioning as designed. Op test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN506ESS01

Near Chagrin Falls, OH 44023

Manny

Job Details: 01/20/2022

Replaced LED modules opt test ok

We serviced a

GE RANGE

Model PS978ST1SS

Near Mentor, OH 44060

Dan H

Job Details: 01/20/2022

"Customer complaint that control panel is not working, confirmed, unit needs new main logic board, customer does not want repair at this time; ordrng 1 WB27T11430 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model LER3634EW0

Near Maple Heights, OH 44137

David R

Job Details: 01/20/2022

"Cc unit not spinning but will heat. Locks under panels broke, two screws under lint trap rusted out. Belt broken. Ordering screws, locks and repair kit. ; ordrng 1 4392065 (Repair kit) and 2 WP18776 (Lock front under panel)s and 2 WP487240 (Screws)s"

We serviced a

WHIRLPOOL DRYER

Model WED87HEDW0

Near Cleveland, OH 44105

Corina B

Job Details: 01/20/2022

"Replaced the idler pulley and cleaned the dryer out. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked the vent outside, opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Chardon, OH 44024

Joe O

Job Details: 01/20/2022

"Cc: lo flo, bleach leaking outCustomer stated when they use bleach the bleach leaks out the front of the dispenser, and does not go into the machine. Customer stated when unit is pushed into place the unit will not run through a cycle, and gives a lo flo error. Found error f0e2(over suds) f8e1(long fill). Ran quick test cycle. All valves working. Do not see any kinked lines. Checked valves, found small amount of sediment built up in both cold and hot valves. Found dispenser leaked when moving unit. Needs water valves, pressure switch, and dispenserAdvised customer could also need controlCustomer does not want to repair at this time; ordrng 1 W11524103 (Dispenser) and 1 W11316256 (valve) and 1 W11316255 (valve) and 1 W11316246 (switch-wl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC555DW0

Near Bedford Heights, OH 44146

Manny

Job Details: 01/20/2022

"Cc unit making a loud metal on metal noise, found wash plate spline completely gone unit will need a wash plate.; ordrng 1 W10902814 (washplate)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22EWWH2

Near Brooklyn, OH 44144

David R

Job Details: 01/20/2022

"Replaced icemaker. Called for water and cycled, good. Op test ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2631PP4A

Near Lakewood, OH 44107

Marie V

Job Details: 01/20/2022

Cc that the door seal is not sealing all the way. Seal looks good. Found container inside preventing door from closing all the way. The gasket is not needed. Will use money for the part towards SC on both jobs. Brought gasket for return

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Windham, OH 44288

Brian M

Job Details: 01/20/2022

Cc unit not cooling Found control to have 2 dashes could not get control to respond Replaced using truck stock Programmed board Unit kicked on Advised to let cool for 48 hours ; used 1 WPW10503278 (CNTRL-ELEC) from stock

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS03

Near Moreland Hills, OH 44022

Corina B

Job Details: 01/20/2022

"Cust showed pop, sent pic. CC that the light bulb in the microwave is not working. Confirmed. Found bulb is broken. Cust tried to replace the bulb and the micro switch fell down. Reattached the switch. Will need a new bulb. ; ordrng 2 W10886919 (Light bulb)s"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ07

Near Garrettsville, OH 44231

Brian M

Job Details: 01/20/2022

Installed bulb OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Lakewood, OH 44107

Marie V

Job Details: 01/20/2022

"Cc that the unit fills and then does nothing. Ran diag found error code of F5E1 lid fault F9E1 long drain. Tilted unit and removed drain pump found a sock stuck in it. Removed, make sure is clear, installed back in and replaced lid lock. Ran auto test , pass, drain pump is good. Started a normal cycle. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDB00

Near North Olmsted, OH 44070

David R

Job Details: 01/20/2022

Replaced freezer light. Good. Op test ok.

We serviced a

MAYTAG DRYER

Model MGD6230RHW0

Near Painesville, OH 44077

Corina B

Job Details: 01/20/2022

"Replaced the ui and door switch. Started a cycle, stopped unit and started. Did not stop unless I stopped the unit. Opt test ok"

We serviced a

MAYTAG MICROWAVE

Model MMV1174FZ

Near South Euclid, OH 44121

Jason N

Job Details: 01/20/2022

"Cc unit not heating Plugged in killawatt, ran amp draw test. Unit drawing 12.1A during heat test, but not heating water. Unit needs magnetron. ; ordrng 1 W10754299 (Magnetron)"

We serviced a

WHIRLPOOL DRYER

Model WED9550WW1

Near Hiram, OH 44234

Brian M

Job Details: 01/20/2022

"Cc dryer not working Found thermal fuse open and idler pulley damaged Replaced fuse and idler pulley using truck stock OP Test Ok ; used 1 3392519 (), and 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Lakewood, OH 44107

Marie V

Job Details: 01/20/2022

"Cc that the unit is not washing the clothes. Ran diag found error code of F7E6 motor fault. Ran auto test, unit is not agitating. Found shifter off place. Replaced from T/S. Ran calibration and auto test again. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDT02

Near Shaker Heights, OH 44120

Manny

Job Details: 01/20/2022

"Cc wpl sent harness for ice maker. Customer stated that ice maker harness is different and wpl sent I new one try to install and evap harness connector for ice maker is damaged, ordering evap harness.; ordrng 1 W11161901 (harns-wire)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 01/20/2022

Found bin stuck and user interface changing by it self from crush to cube ordering ordering parts; ordrng 1 W11185686 (Ice bin) and 1 W11542754 (User)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Olmsted Township, OH 44138

David R

Job Details: 01/20/2022

"Cc unit not making ice, everything else is good. Checked temp, unit in defrost mode. Temp checking around 40-42* FF and FZ is 2-4*. Went though diagnostics, no ice maker error codes. All fans are running. Found connector wire blue to ice maker broken. Harness is not a repairable item. Non repairable. Customer to contact their warranty give them file number and go from there. ; O-emld tckt"

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Painesville, OH 44077

Corina B

Job Details: 01/20/2022

Replaced the piston. Tested the microwave several times. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW0

Near Mentor, OH 44060

Joe O

Job Details: 01/20/2022

"Cc: not spinning the basket, not agitating, noiseFound error codes f2e1(stuck key). Ran auto test. Found wash plate free spinning on gear case. Found wash plate and gear case stripped. Needs wash plate and gear caseCustomer does not want to repair at this time ; ordrng 1 W10752283 (washplate) and 1 W11455453 (Gear case), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ

Near Painesville, OH 44077

Dan H

Job Details: 01/20/2022

"Customer complaint that unit is leaking and an upper rack wheel broke, found upper rack wheel broken, started normal wash cycle, no leaks found, installed new adjusters, op test good ; used 1 W10712395 (Adjusters) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Painesville, OH 44077

Dan H

Job Details: 01/20/2022

"Customer complaint of noise while spinning, confirmed, noise is coming from gearcase, unit needs new gearcase, installed new gearcase, op test good ; used 1 W11455453 (CABRIO GEARCASE), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Painesville, OH 44077

Dan H

Job Details: 01/20/2022

"Customer complaint of loud noises, compressor and condenser fan are running, both evaporator fans are running, air damper is working, properly, doors are sealing, defrost heater is working, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Lorain, OH 44052

Angel

Job Details: 01/19/2022

Cc that unit is making a clicking noise. He played me a video and could hear the clicking sound the sound is the rotor when its agitating rubbing against the stator. Made sure that the rotor was not loose and everything was good explained to him unit is working as designed. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Amherst, OH 44001

Angel

Job Details: 01/19/2022

Replaced heater tested unit to make sure there was no leaks and heater was working. Opt test ok.

We serviced a

KITCHENAID RANGE

Model KFEG500EWH0

Near Avon, OH 44011

Gabriel P

Job Details: 01/19/2022

Found panel crack took pictures ordering part was out of stock cannot schedule explain customer the process ; ordrng 1 W10645817 (White user interface panel)

We serviced a

MAYTAG DRYER

Model MDE9700AYW

Near Mentor, OH 44060

Corina B

Job Details: 01/19/2022

"CC that the unit is not heating. Confirmed. Found the heater is open. Will need a new heating element; ordrng 1 WPW10222771 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Streetsboro, OH 44241

Brian M

Job Details: 01/19/2022

Cc unit stop cooling Found unit to not have any fans or compressor running Tried to enter diagnostics but it kept booting out of it Unplugged unit and let it sit plugged back in and unit started up advised it may be a control issue and to watch ; ordrng 1 W11035836 (cntrl-elec) and 1 W11082783 (cntrl-elec)

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Streetsboro, OH 44241

Brian M

Job Details: 01/19/2022

Installed lid lock Ran test cycle OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Wickliffe, OH 44092

Corina B

Job Details: 01/19/2022

"Heater box came damaged. Checked the heater, good. Missing the nuts. Called BJ and the service pointer states to use the parts provided. Will need a new heater. Office will need to reschedule ; ordrng 1 W11537778 (Heater)"

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW0

Near LaGrange, OH 44050

David R

Job Details: 01/19/2022

"Wrong type of unit, changed options, suppose to be a dryer. Customer says she has same 5 year extended warranty purchased on dryer as washer. Customer will need to contact ex warranty to check other wise she will have to pay for repair. Will need dryer repair kit. Gave estimate for repair; ordrng 1 4392067 (Dryer kit) and 1 661570V (Belt), used 1 Shipping from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Madison, OH 44057

Dan H

Job Details: 01/19/2022

"Customer complaint of buzzing noise, compressor , condenser fan, and evaporator fan all sound good, buzzing is cord or waterline vibrating against back of unit, unit is operating as designed"

We serviced a

GE RANGE

Model PGB995SET2SS

Near Madison, OH 44057

Dan H

Job Details: 01/19/2022

"Installed new igniter, op test good"

We serviced a

MAYTAG STACK W/D

Model LSG7806AAE

Near Madison, OH 44057

Dan H

Job Details: 01/19/2022

"Installed new blower wheel and coils, op test good"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2751TF8

Near Cleveland, OH 44120

Manny

Job Details: 01/19/2022

"Replaced all parts listed, when replaced mullion noticed both door were missing the door stoppers, unit will need bot doors stoppers.; ordrng 1 5304508014 (closer assembly) and 1 5304508015 (closer assembly)"

We serviced a

MAYTAG WASHER

Model MVWC6ESWW1

Near Cleveland, OH 44128

Manny

Job Details: 01/19/2022

"CC unit wont start and has power, unit will not fill but everything else works Unit needs the ATC CONTROL. Customer will not proceed with the repair. Cux paid for service ; ordrng 1 WPW10248240 (switch-sen), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Jefferson, OH 44047

Joe O

Job Details: 01/19/2022

"Cc: not spinning, noiseFound error codes f0e3(overload) f0e5(off balance) f7e8(motor stator over temperature) f9e2(water ring detected). Found debris under motor. Removed debris. Ran auto test and calibration. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB2

Near Lorain, OH 44052

Angel

Job Details: 01/19/2022

Cc that unit was not igniting. Verified and found burner cap out of place to test it since they dont have gas hook up in rent a center I plugged in unit to test the ignitors and they were sparking perfectly. Unit seems to be working fine probably just had cap not sitting right on the burner. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Solon, OH 44139

Jason N

Job Details: 01/19/2022

"Cc unit stopped cooling Found both sections at room temperature. Compressor is running, no heat on condenser. Unit has refrigerant leak, will need sealed system repair. Parts are covered by KA for 10 yr. ; ordrng 1 W10507884 (Compressor) and 1 W11256565 (Evaporator) and 1 WPW10143759 (Filter drier), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

WHIRLPOOL RANGE

Model KFGC506JSS01

Near Solon, OH 44139

Jason N

Job Details: 01/19/2022

Installed valve. Ran burner ignition test. Burner head ignites within 1-5 seconds. Op test good.

We serviced a

WHIRLPOOL RANGE

Model WFG114SWQ1

Near Dorset, OH 44032

Joe O

Job Details: 01/19/2022

Cc: oven not ignitingFound igniter pulling 0 amps. Igniter receiving 120v. Needs igniter. Replaced igniter. Tested. Op test ok; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT316SFDM00

Near Avon, OH 44011

Gabriel P

Job Details: 01/19/2022

Found 0.51 amp too low also wattage was 58.0 too low and temp on refrigerator was49-50 and freezer 38-40 f check evaporator found very little frost there is a leak giving estimate customer will not fix ; ordrng 1 WPW10507886 (Compressor) and 1 W10843121 (Filter) and 1 W10836706 (Evap)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ03

Near Olmsted Township, OH 44138

Marie V

Job Details: 01/19/2022

Replaced fresh food section light. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Strongsville, OH 44136

David R

Job Details: 01/19/2022

"Replaced control panel. Ran diagnostics, good. Op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Strongsville, OH 44149

David R

Job Details: 01/19/2022

Missing parts for bottle spray arm. Will replaced everything all at once. Ordering parts needed. ; ordrng 1 W11573754 (Clip manifold) and 1 W11568642 (Bracket manifold)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Strongsville, OH 44136

David R

Job Details: 01/19/2022

"Customer had POP. Just relieved. Customer had questions about temp. Checked temp, FF reading 38-40* FZ 5. Set to coldest settings, set damper to keep more air in FZ. Asked customer to also put items in unit to have unit working as designed. Customer to monitor. Unit good, op test ok"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Streetsboro, OH 44241

Brian M

Job Details: 01/19/2022

"Cc unit wont sense Found gearcase to be leaking oil and water Needs gearcase and all lower parts ; ordrng 1 W11455453 (Gearcase) and 1 W10915700 (stator) and 1 W10734521 (slider) and 1 W10915701 (rotor) and 1 W10754448 (clutch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEM5

Near Euclid, OH 44132

Corina B

Job Details: 01/19/2022

"Replaced the main control. Ui will not go into program. When waiting for t/l, unit turns on for a second on shuts off. Called t/l will need the ui. Customer is going to talk it over; ordrng 1 W10740217 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW0

Near Wickliffe, OH 44092

Corina B

Job Details: 01/19/2022

"CC that the unit will stop in middle of cycle. Ran diag F8e3 OVERFLOW CONDITION. Ran a co test, filled correct. Started the quick wash with clothes. Unit finished the cycle with clothes. Cust stated that there would be only 2 articles of clothing in the washer, when it happens. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Mentor, OH 44060

Dan H

Job Details: 01/19/2022

"Customer complaint that unit is freezing food in fresh food section fresh food section temperature at 36 degrees set to 45 degrees, fresh food section thermistor at 6k ohms, freezer section thermistor at 23k ohms, called whirlpool techline spoke to Liam, said to block air channel to pantry drawer and to change fresh food section thermistor; ordrng 1 W10316760 (Thermistor)"

We serviced a

MAYTAG RANGE

Model MGR6600FW2

Near Cleveland, OH 44122

Manny

Job Details: 01/19/2022

"Replaced listed parts, ran bake opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEH01

Near North Olmsted, OH 44070

Gabriel P

Job Details: 01/19/2022

Calling whirlpool cause alot parts been replace,called t/l

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Lorain, OH 44052

Angel

Job Details: 01/19/2022

"Replaced gas valve, regulator, and gas tubing. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Fairview Park, OH 44126

Gabriel P

Job Details: 01/19/2022

"Ran calibration and automatic test pass customer complaint that unit goes crazy advise that if it happens again it will need ui he will call if it does,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Montville, OH 44064

Joe O

Job Details: 01/19/2022

"Cc: leaking, ice maker not working properlyCustomer stated ice maker has never worked properly. Stated that intermittently the unit will leak from the ice maker and run down the side of refrigerator. Found no stored error codes. Found cubes in ice bin. Unit is making ice. Found water drip came out of dispenser when paddle is pressed. Ran ice maker harvest. Did not run fill as water in ice maker not frozen. Chute door is sealing, will hold water. Could not duplicate leaking from ice maker. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ0

Near Olmsted Falls, OH 44138

Marie V

Job Details: 01/19/2022

Replaced DSI board. Preheated unit to 350*. Op test ok.

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS03

Near Middleburg Heights, OH 44130

Marie V

Job Details: 01/19/2022

"Cc that the unit seems like is not heating properly and that is loud when it starts and then stops. Confirmed, unit is loud. Unit will need cap, magn, and diode.; ordrng 1 W11409822 (Magnetron) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode)"

We serviced a

MAYTAG stacked w/d

Model MHWE300VF00

Near Walton Hills, OH 44146

Jason N

Job Details: 01/19/2022

"Cc unit making noise and not spinning Found a lot of side to side movement in basket, can hear basket support clunking in rear. Ran spin test, confirmed support has separated from basket. Quoted customer for repair. Customer not repairing, estimate only. ; ordrng 1 WPW10040480 (Basket) and 1 W10874745 (Rear tub)"

We serviced a

MAYTAG DISHWASHER/B-IN

Model MDB7749AWM1

Near Shaker Heights, OH 44120

Jason N

Job Details: 01/19/2022

Customer stated they never received part. Checked around outside doors. Reordering part. ; ordrng 1 W10258275 (Bimetal)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Aurora, OH 44202

Brian M

Job Details: 01/19/2022

"Cc unit not spinning out properly Found tub hub damaged but can not replace because washplate will not break free Needs washplate and tub hub ; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Parma, OH 44129

Marie V

Job Details: 01/19/2022

"Cc that the unit may making a noise. Ran diag found error code F0E5 off balance load detect. Ran auto test, pass. Tilted unit , underneath everything is good and in place. Pushed down on basket , it bounced once . Unit is working as designed. Explain cust that the size of the load is 6-7 baths towels and that 1-2 tablespoons of detergent is all they need per load. Found cold hose was leaking, corrected issue.op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5SVAXVB00

Near Lorain, OH 44053

Angel

Job Details: 01/19/2022

Cc that unit was not dispensing ice. Verified and auguer motor was working the bin just had ice buildup on opening so with a spoon i showed customer how to break up the ice since she doesnt use it that much and to push bin back in. So we tested unit and started dispensing ice how it should unit working as designed. Opt test ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2325TS0

Near Solon, OH 44139

Manny

Job Details: 01/19/2022

"Replaced parts listed, fixed cracked in the liner, gasket never arrived. If gasket arrived customer will call us to install, or they will call us back to order a new one. Opt test ok"

We serviced a

MAYTAG WASHER

Model MHW8630HW3

Near North Royalton, OH 44133

David R

Job Details: 01/19/2022

"Cc unit not putting out a lot of detergent. Changed concentration back down to 2x which will put out most detergent. Replaced hot valve, dispenser and dosing pump. Started unit up, watched dosing pump take detergent and put into unit basket. Good. No error codes. Drain pump is good, nothing stuck. Let customer know unit is on concentration level that will give it the most detergent, make sure spin level is on correct level when using so all water can be drained and can also do an additional drain spin cycle if needed. Ram diagnostics unit is good. Op test ok."

We serviced a

WHIRLPOOL STACK W/D

Model WGT4027HW0

Near Euclid, OH 44123

Dan H

Job Details: 01/19/2022

"Control was not received, unit also needs lid lock and second tech; ordrng 1 W11176112 (Lock)"

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