Service History 345 - Fred's Appliance

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Avon Lake, OH 44012

Gabriel P

Job Details: 07/16/2021

Replaced bellow and dispenser opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WFW8300SW04

Near Shaker Heights, OH 44120

Dan H

Job Details: 07/16/2021

"Customer complaint that unit is not draining, confirmed, found impeller on drain pump broken, unit needs new drain pump, customer does not want repair at this time ; ordrng 1 WPW10730972 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS02

Near Brecksville, OH 44141

David R

Job Details: 07/16/2021

"Cc Control panel not working, certain options. Confirmed. Start, cancel will not press. Display is good. All wires are plugged in. Found control have 10 year warranty on parts. Customer just pays labor and SVC. Ordering control. ; ordrng 1 W11197501 (Control panel assy) and 1 W10891907 (Interface control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Broadview Heights, OH 44147

David R

Job Details: 07/16/2021

"Cc ui and water/ice not dispensing. Found loose connection to UI. Corrected, tested. Dispenser is working. Good. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Lakewood, OH 44107

Corina B

Job Details: 07/16/2021

Evap fan could not be replaced do to the inner liner harness being burnt. Called whirlpool t/l and spoke to Adrian explained the problem with harness and did a video chat with him he took screen shots of damage and stated that unit is not repairable. Explained to customer that they will have to contact whirlpool consumer number. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

GE REFRIGERATOR

Model PFS22SISBSS

Near Andover, OH 44003

Jeff M

Job Details: 07/16/2021

Control board is not functioning properly Intermittent issue most likely control est only ; ordrng 1 WR55X10942P (Control) and 1 S

We serviced a

FRIGIDAIRE REFRIGERATOR

Model Ffex2315qp1

Near Kent, OH 44240

Jason N

Job Details: 07/16/2021

"Cc unit not cooling Found both sections at room temperature, can hear start relay clicking on compressor. Found start relay burnt. Checked compressor health, compressor test good. Unit needs start relay. Replaced using truck stock. Compressor running, unit starting to cool. Advised customer to allow 24 hrs for unit to return to desired temps before restocking. ; used 1 8201786 (STARTER) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML55011HW06

Near Chardon, OH 44024

Joe O

Job Details: 07/16/2021

Installed panel. Tested. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Lakewood, OH 44107

Corina B

Job Details: 07/16/2021

CC that the oven does not heat properly. Confirmed. Checked the amp drawl at the igniter 2.89 amps. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok ; used 1 12400035 (IGNITER) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB6600AWB

Near Amherst, OH 44001

Marie V

Job Details: 07/16/2021

"Took POP of a extended warranty from Maytag . Cc that the door wont close. Confirmed. Found panel , handle and latch broken. When looking for parts, panel is not longer available. Cust will buy new ; ordrng 1 WPW10130695 (Latch assembly) and 1 99002784 (Panel, not available)"

We serviced a

ELECTROLUX DRYER

Model EFMG627UIW0

Near Shaker Heights, OH 44120

Dan H

Job Details: 07/16/2021

"Customer has inner door glass, outer doors glass is what needs replaced, part needed is actually cheaper than part customer already paid for; ordrng 1 5304505119 (Outer glass)"

We serviced a

WHIRLPOOL MICROWAVE

Model KMHS120ESS09

Near Painesville, OH 44077

Jeff M

Job Details: 07/16/2021

The display on the microwave is not working but the unit functions fine. I did not find a loose connect needs a new control ; ordrng 1 WPW10678766 (Control)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Pepper Pike, OH 44124

Joe O

Job Details: 07/16/2021

Installed strike. Tested. Op test ok

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Mayfield, OH 44143

Joe O

Job Details: 07/16/2021

"Cc: weird noise during cycle, lid locked, not spinning clothes outFound unit in drain. Found error codes f9e1(long drain). Found debris in drain pump. Removed debris. Attempted to run auto test, lid will not lock. Unit will not power on. Needs control, and lid lockControl and latch show out of stock. Office to reschedule; ordrng 1 W11481108 (Control) and 1 W11394572 (Latch)"

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ00

Near Lorain, OH 44053

Marie V

Job Details: 07/16/2021

Replaced control and socket. Put a glass with water and tested. Unit is heating up and light is working. Op test ok

We serviced a

KITCHENAID RANGE

Model KESC307BAL9

Near Sheffield Lake, OH 44054

Marie V

Job Details: 07/16/2021

"Cc that the oven door is very hard to open and close, and that it takes too long to heat, the top does not gets hot. Hinges are very stiff and the spring on it is not good. Will need new hinges. Preheated oven to 350* , pass, took temps 345* around oven. Calibrated unit 5* higher. Op test ok ordering hinges; ordrng 2 WP9782033 (Hinges)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Cleveland, OH 44111

Corina B

Job Details: 07/16/2021

"CC that the unit is not cooling. Confirmed. No fans, compressor are running. Lights are working. Ran diag compressor turned on 1.47 amps. Fans turned on. Will need a new control and ui. Office to reschedule ; ordrng 1 W11212392 (Control) and 1 W11518204 (Ui)"

We serviced a

KITCHENAID RANGE

Model KGSS907XSP01

Near Bay Village, OH 44140

Marie V

Job Details: 07/16/2021

"Cc that the unit will not work, when arrived unit has error code for sensor. Unit had sensor and UI control replaced, still having problems. Found main control board not reading the oven sensor. Will need new control. Office will contact once they have ETA on part.; ordrng 1 WP9762774 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model ALE331RAW

Near Euclid, OH 44123

Joe O

Job Details: 07/16/2021

"Installed pulley, rollers and belt. Ran test cycle. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAS2

Near University Heights, OH 44118

Dan H

Job Details: 07/16/2021

"Customer complaint of noise and unit does not heat or dry, ran diagnostics found f7e1(no heat) error code, unit ran test cycle, noise is debris in drain pump, heater did not work, heater is open, no power to heater, unit needs drain pump housing cleared, heater, and control , heater is out of stock so not scheduling return appointment ; ordrng 1 W10804120 (Cntrl) and 1 W10518394 (Heater)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH1163XVS1

Near North Royalton, OH 44133

David R

Job Details: 07/16/2021

"Cc unit display not working and also door is either saying its open when shut or opposite. Found control not sending out correct power. Door switches support are broken and switches charred. Ordering parts needed. ; ordrng 1 WP8206419 (Interlock top support) and 1 WPW10156813 (Switch support bottom) and 2 W10269460 (Switch, bottom)s and 1 W10138793 (Fuse) and 1 WPW10211457 (Main control) and 1 W10315773 (Panel display)"

We serviced a

GE REFRIGERATOR

Model PFSS6PKWBSS

Near Perry, OH 44081

Jeff M

Job Details: 07/16/2021

The unit is cooling customer had the temperature set lower than It shouldve been. Thanks maker hasnt worked in multiple years. The icemaker is getting power needs a new icemaker estimate only; ordrng 1 WR30X10097 (Icemaker) and 1 S

We serviced a

MAYTAG DRYER

Model MGDP575GW0

Near Kent, OH 44240

Jason N

Job Details: 07/16/2021

"Cc unit making buzzing sound during cycleConfirmed buzzing from gas coils. Tried a different set of coils from truck stock. No good, sound still present. On parts lookup, the valve assembly does not match whats installed on unit. Looks like valve assembly was changed to use individual coil type instead of single piece coil assembly. Ordering original valve assembly. Part not showing in stock on Marcone, office to contact customer for next service date. ; ordrng 1 W10622154 (Valve assembly)"

We serviced a

GE RANGE

Model JT955BF8BB

Near Avon Lake, OH 44012

Gabriel P

Job Details: 07/16/2021

"while testing, machine started working . maybe loose connection, can't find anything wrong. optest ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Streetsboro, OH 44241

Jason N

Job Details: 07/16/2021

"Cc unit making grinding noise during cycle.Ran diagnostics, found code f2e1 for UI stuck key. Ran auto test, no abnormal sounds heard. Checked under unit, found rotor wore down, has been rubbing on drip pan under unit. Checked tub suspension, springs seem ok. Customer stated she knows unit has periodically been overloaded. Quoted customer for rotor replacement, also advised suspension to ensure tub is handling any size load properly. Rotor covered under 10 yr warranty for parts. ; ordrng 1 W10754161 (Rotor) and 1 W11130359 (Suspension rods)"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Mantua, OH 44255

Jason N

Job Details: 07/16/2021

"Cc unit grinding noise Ran diagnostics, no codes stored. Ran auto test, agitator plate spinning with basket in spin cycle. Drive hub worn, unit needs hub. Replaced using truck stock. Ran calibration and auto test. All functions normal, op test good. ; used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFE05

Near Euclid, OH 44123

Joe O

Job Details: 07/16/2021

Cc: not cooling ff sectionFound temps in ff section at 67 degrees. Found evap cover completely frosted over. Found heating element wire pulled from connector. Reseated heater wire. Tested. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHN2740PS6A

Near Cleveland Heights, OH 44118

Dan H

Job Details: 07/16/2021

"Customer complaint that unit is not making ice, confirmed, ice maker is not cycling, ice maker is receiving 120vac , unit needs new ice maker, part is out of stock so not scheduling return appointment ; ordrng 1 241798233 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW02

Near Seven Hills, OH 44131

David R

Job Details: 07/16/2021

"Cc unit has frost in FZ. Found on right side a gap on top and side of gasket. Steamed and conformed to cabinet. Also made sure door was secured on bracket, good. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Brooklyn, OH 44144

Corina B

Job Details: 07/16/2021

Replaced the shifter. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Perry, OH 44081

Jeff M

Job Details: 07/16/2021

Unit is not locking in control board is not sending power needs a control board and a lock ; ordrng 1 W11195970 (Control) and 1 W10810403 (Latch) and 1 S

We serviced a

GE REFRIGERATOR

Model n/a

Near Solon, OH 44139

Jason N

Job Details: 07/16/2021

"Cc unit freezer door not staying closedCustomer stated freezer door will occasionally pop open and stay open. Found resistance on freezer door right before close. Inner shelf basket not fully seated on slides, contacting door when closed. Reseated basket. Door closing and sealing properly, no resistance now. Op test good."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Willowick, OH 44095

Joe O

Job Details: 07/16/2021

"Cc: no signal soundFound no button selection sound and no cycle sound, no matter what sound level unit is at. Found no stored error codes. Needs uiUi out of stock, office to rescheduleEntitlement shows Customer purchased from Costco, additional year warranty; ordrng 1 W11478526 (Ui)"

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFE00

Near Parma, OH 44129

Corina B

Job Details: 07/16/2021

Replaced the Ff door. Found the Fz door damaged. Took picture. Will need a new door. Office to reschedule ; ordrng 1 LW10668770 (Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS586FIEM04

Near Mentor, OH 44060

Joe O

Job Details: 07/16/2021

"Cc: not making iceFound wire broke at base on freezer door. Needs freezer doorCustomer does not want to repair at this time ; ordrng 1 LW10795740 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland Heights, OH 44118

Dan H

Job Details: 07/16/2021

"Installed new gearcase, cam kit, shield, and hose, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW0

Near Strongsville, OH 44149

David R

Job Details: 07/16/2021

"Cc unit will lock up and not unlock, sometimes at end of cycle will get lid error even though lid is unlocked. Intermittent. F5E1, F5E3 lid error codes. Tested out in diagnostics, lid is not locking but can hear lid switch trying to activate. Followed tech sheet. Replaced lid switch from t/s. Tested in a normal cycle and diagnostics. Good. Op test ok ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW1

Near Cleveland, OH 44106

Corina B

Job Details: 07/16/2021

"CC that the unit is leaking from the dispenser, not leaking anymore. Found Service pointer W11481731 to replace the housing. Started a normal cycle and a rinse cycle no leaks. Advised cust to use 1-2 tablespoons of he detergent. ; ordrng 1 W11465532 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE HOOD

Model WVW51UC6FS2

Near Bay Village, OH 44140

Marie V

Job Details: 07/16/2021

"Cc that the lights arent working. Couldnt find a problem with it, removed cover and check connection on it. Turned fan on and lights at the same time, is working. Advice cust to monitor and give us a call back if they stop working but right now they are working as designed."

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Cleveland, OH 44106

Corina B

Job Details: 07/16/2021

CC that the gaskets are falling off. Confirmed. Used silicone to stabilize the gasket in the ff and fz door. Steamed out the Fz. Opt test ok

We serviced a

KITCHENAID BUILT IN FRIDGE

Model n/a

Near Chagrin Falls, OH 44022

Jason N

Job Details: 07/16/2021

"Cc unit not cooling.Model/serial tag peeled off unit, found documentation stating the specific model. Found unit is warm in both compartments, compressor is running, no frost pattern on evaporator. Unit has a refrigerant leak. Found tag on unit stating unit is charged with R12. Advised customer we do not service R12 systems. Home owner is not at the home at this time, house sitter advised me to call home owner to provide diagnosis. Tried calling homeowner, went straight to vm."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW00

Near Olmsted Falls, OH 44138

David R

Job Details: 07/16/2021

Replaced left door. Tested. Good.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Cleveland Heights, OH 44118

Dan H

Job Details: 07/16/2021

"Customer complaint that unit is not working at all, user interface lit right up when touched, started normal wash cycle, unit filled and began washing, repeated several times with same results, unit is operating as designed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1831QS5

Near Madison, OH 44057

Jeff M

Job Details: 07/16/2021

The unit will only run for a few seconds and then turn off. Compressor is drawing roughly an amp when its running and then will shut off. I initially thought it was the control board fortunately the customer had a spare fridge I swapped the control board over the unit continue to do the same thing to compressor plugs directly into the control board needs a compressor far too expensive customer will just buy a new one

We serviced a

GE RANGE

Model JGBS22GEV4AD

Near Mentor, OH 44060

Joe O

Job Details: 07/16/2021

"Installed bake igniter. Ran test bake. Op test ok; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258FEZ01

Near Westlake, OH 44145

Gabriel P

Job Details: 07/16/2021

"Found freezer evap with only little frost it has a leak call bj senior tech and he agree as well check amp on compressor and it has one amp but is overheating cause of low refrigerant will orders parts listed also unit has second to the fifth year warranty on compressor only ; ordrng 1 W11459354 (Evap) and 1 WPW10143759 (Dryer filter) and 1 WPW10507886 (Compressor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Brook Park, OH 44142

Gabriel P

Job Details: 07/16/2021

"Ran calibration and auto test pass no nocking or thumping sound also customer said about a banging advise him to pause unit wait till latch open then open door re arranged clothes and close door and press start,opt test ok unit working as design"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Parma, OH 44129

Gabriel P

Job Details: 07/16/2021

"Found fuse on breaker shorted not send proper voltage to unit need a electrician,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near North Royalton, OH 44133

Gabriel P

Job Details: 07/16/2021

Found kitchen sink over flooding when unit drain advise customer to get a plumber and clear or unclog pipes cause it could siphon water back to unit but we omh out heater element but showing open is not heat and found error code f7e1 heater ; ordrng 1 WP661566 (Thermal stats) and 1 W10518394 (Heater)

We serviced a

KITCHENAID WALL OVEN

Model KODE507EBS05

Near Highland Heights, OH 44143

Brian M

Job Details: 07/15/2021

Installed hinges on lower door Needs hinges for upper ; ordrng 2 W10639067 (hinge-door)s

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48MFS05

Near Solon, OH 44139

Brian M

Job Details: 07/15/2021

"Cc unit not cooling Found unit to have even frost pattern but evap fan not moving just humming Needs evap fan ; ordrng 1 WP4389155 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18IL6JB3

Near Perry, OH 44081

Joe O

Job Details: 07/15/2021

"Cc: not cooling in ff sectionFound temps in ff section at 69 degrees. Freezer at 3degrees. Found evap completely frosted over, frost build up in freezer. Found ff door not closing or sealing properly. Found ff door gasket ripped. manual entered defrost. Unit pulling 430 watts. Needs ff door gasket and door spacers. Customer does not want to repair at this time.; ordrng 1 241872512 (gasket,door ff) and 2 240311303 (washer)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Lorain, OH 44052

Marie V

Job Details: 07/15/2021

"Cc that the unit starts and then it shows done. Ran diag , no error codes showing at this point,. Replaced shifter that was ordered, ran normal cycle. Canceled and started over again. Good op test ok"

We serviced a

WHIRLPOOL DRYER

Model MDE3706AYW

Near Elyria, OH 44035

Marie V

Job Details: 07/15/2021

"When arrived it was a Samsung dryer, cust said is under warranty not even a year old, explain that we cant service at the moment because Samsung has their own tech for appliances under warra. Gave a number to call and wrote down the model and serial for cust on LBC ."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Mentor, OH 44060

Joe O

Job Details: 07/15/2021

"Cc: error codes, not finishing a cycleFound error codes f 6e2(communication error). Needs control and ui; ordrng 1 W11170706 (cntrl-elec) and 1 W11112656 (console), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Oberlin, OH 44074

David R

Job Details: 07/15/2021

"Cc icemaker only giving out 1-2 batches a day. Check, icemaker on. Went through diagnostics, would not find home position. Water from dispenser is good flow, ordering icemaker ; ordrng 1 W11284458 (Icemaker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Avon Lake, OH 44012

Gabriel P

Job Details: 07/15/2021

Took pictures of pop, found freezer led shorted replace from t/s opt test ok ; used 1 W10695459 (Led) from stock

We serviced a

WHIRLPOOL WASHER

Model CHW9160GW0

Near Columbia Station, OH 44028

David R

Job Details: 07/15/2021

"F22. Went by tech sheets followed. New lock was already just installed last visit. Tech sheet said for error clear error code, unplug unit, latch good, all connection on latch and control check good. Plugged in no code. Ran a full cycle while here. Good, op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Westlake, OH 44145

Corina B

Job Details: 07/15/2021

CC that there is a rattling noise. Found the condenser vibratingused damper pads from surplus t/s. Opt test ok ; used 3 Wp2158826 (Damper) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5560SQ0

Near South Euclid, OH 44121

Jason N

Job Details: 07/15/2021

"Installed all parts. Ran fill/agitate test, then switched over to drain and spin. No leaks, all functions normal. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near North Ridgeville, OH 44039

Marie V

Job Details: 07/15/2021

"Cathay the panel had a dent on it, just want to make sure everything is working properly. Took temps 37* on fresh food section -2* on freezer. Ice maker is working. Took top panel and inspected unit. No unusual noises, All connections are good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Mentor, OH 44060

Joe O

Job Details: 07/15/2021

"Cc: interior lights out, not making iceReplaced freezer led. Lighting returned. Found ice maker error code e5(ice mold thermistor bad). Needs ice maker.; ordrng 1 W11294907 (icemaker)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Mentor, OH 44060

Joe O

Job Details: 07/15/2021

Found control is the incorrect part. Re ordering controlControl out of stock. Office to reschedule ; ordrng 1 W11450890 (Control)

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Middleburg Heights, OH 44130

David R

Job Details: 07/15/2021

Cc unit not working. Found F6E2 miscommunication error code. Ordering control and UI.; ordrng 1 W10861510 (Console) and 1 W11100602 (Control)

We serviced a

KENMORE REFRIGERATOR

Model 106.5112221

Near Solon, OH 44139

Brian M

Job Details: 07/15/2021

Recovered refrigerant Installed compressor and evap using lokring Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 5.5 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS05

Near South Euclid, OH 44121

Jason N

Job Details: 07/15/2021

"Cc unit console damaged Customer stated console came damaged, noticed after installation. Customer stated console has a gap around it, not flush with cabinet. Found console leaning slightly forward. Unit framing is slightly bent, console is not damaged. Called wp techline, Retrieved console for return."

We serviced a

WHIRLPOOL DRYER

Model WGD8500DC1

Near Westlake, OH 44145

Corina B

Job Details: 07/15/2021

CC that there is a noise when the dryer rus. Confirmed. Found 3 out of 5 support rollers were replaced. Replaced the support rollers. Talked to HB waived the sc. due to being here in may. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Bay Village, OH 44140

Corina B

Job Details: 07/15/2021

CC that the unit is not spinning the clothes out. Confirmed. Found the shifters arm out of position. Replaced the shifter from t/s. Opt test ok ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ

Near Kent, OH 44240

Brian M

Job Details: 07/15/2021

Complaint of noise Unit was plugged in and running Could not hear any abnormal noises Unit is nice and cold OP Test Ok

We serviced a

GE REFRIGERATOR

Model PFE28KSKBSS

Near Avon Lake, OH 44012

Gabriel P

Job Details: 07/15/2021

I have replaced everything that will cause ice maker bucket to freeze with and still doing same issue call senior tech corina and she said replace ice maker customer will give it a try; ordrng 1 WR30X28731 (Ice maker)

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near North Royalton, OH 44133

David R

Job Details: 07/15/2021

"Cc blinking light on spin. Plugged unit in. Cancelled out cycle, let customer know to hold between 5-10 seconds. Ran diagnostics, no error codes. Ran test cycle and all components working. Ran a calibration on unit. Ran drain and spin cycle. Good. Op test ok."

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X20DW01

Near Geneva, OH 44041

Jeff M

Job Details: 07/15/2021

Installed the new part op tested good. Door

We serviced a

MAYTAG RANGE

Model MET8800FZ01

Near Jefferson, OH 44047

Jeff M

Job Details: 07/15/2021

Installed the new part op tested failed. The relay for the broil failed needs a control ; ordrng 1 W11132199 (Control)

We serviced a

KENMORE DRYER

Model 110.7800201

Near Conneaut, OH 44030

Jeff M

Job Details: 07/15/2021

I found the pulley failed installed the new part unit tested good ; used 1 4392067 (Kit) from stock

We serviced a

CROSLEY DRYER

Model CED7006GW0

Near Conneaut, OH 44030

Jeff M

Job Details: 07/15/2021

Cycling thermostat appears to be not operating correctly after three or four loads consecutively machine will blow the fuse in the fuse box its an intermittent issue an order both timer and cycling thermostat. No eta; ordrng 1 WPW10185982 (Timer) and 1 WP3387134 (Thermostat)

We serviced a

WHIRLPOOL DISHWASHER

Model n/a

Near Shaker Heights, OH 44118

Jason N

Job Details: 07/15/2021

"Cc unit top rack wont stay in place. Customer showed pop.Found unit installed with slight tilt forward. Uninstalled unit, adjusted rear wheels. Reinstalled unit. Leveled. Top rack staying in place. Op test good."

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Cleveland Heights, OH 44118

Jason N

Job Details: 07/15/2021

"Cc unit not agitating. Ran diagnostics, found code f7e6 for motor fault. Ran auto test, unit not shifting to agitate. Checked under unit. Found shifter arm slipped out of splutch yoke. Per service pointer replace shifter. Replaced shifter using customer supplied pre Id part. Ran auto test, all functions normal. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model n/a

Near Shaker Heights, OH 44118

Jason N

Job Details: 07/15/2021

We serviced a

MAYTAG DRYER

Model MDG10CSAAL

Near Rocky River, OH 44116

Gabriel P

Job Details: 07/15/2021

The worse motor I ever replace call tech line to see hoe to connect wire my senior tech could not find intruction sheet but when installed but still not heating office reschedule another I can figure out ; saved tckt

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ

Near Strongsville, OH 44136

Marie V

Job Details: 07/15/2021

"Cc that the right hand side burner takes too long to light up and oven is not working. Confirmed. all ignitors are sparking. Adjusted ignitor, and tested burner is good. When testing oven you can hear sparking and gas but no flame. Opened bottom drawer and found cooking sheets, removed some of them and tested . Good, tested broil and convection, pass. Op test ok"

We serviced a

IKEA COOKTOP ELE

Model ICI500XB01

Near Cleveland, OH 44113

Corina B

Job Details: 07/15/2021

"CC that there is a fault code f47. Confirmed. Found the thermal fuse, burnt. Will need a new harness. ; ordrng 1 W10651543 (Harness)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KBL0

Near Kingsville, OH 44048

Jeff M

Job Details: 07/15/2021

Re lvl the unit op tested good

We serviced a

GE REFRIGERATOR

Model GFE26GGKBBB

Near Painesville, OH 44077

Dan H

Job Details: 07/15/2021

"Sum never lit up, reordering sum, installed fresh food section evaporator fan; ordrng 1 WR98R882802 (Sum)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PF3

Near Painesville, OH 44077

Dan H

Job Details: 07/15/2021

"Customer complaint that unit is not cooling properly, fresh food section temperature at 56 degrees, freezer section temperature at -12 degrees, evaporator fan is running, compressor and condenser fan are running, found evaporator frozen solid, defrost heater is working, unit needs new control and evaporator defrosted , customer does not want repair at this time ; ordrng 1 242115283 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODC304ESS01

Near Pepper Pike, OH 44124

Dan H

Job Details: 07/15/2021

"Installed new thermal fuse , op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBW00

Near Moreland Hills, OH 44022

Dan H

Job Details: 07/15/2021

"Customer complaint of beeping noise and unit is not making ice, no beeping heard, ice bin is full, temperatures are good, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cleveland, OH 44144

Corina B

Job Details: 07/15/2021

Replaced the valve. Opt test ok

We serviced a

GE REFRIGERATOR

Model TFX26ZPDAWW

Near Shaker Heights, OH 44122

Jason N

Job Details: 07/15/2021

"Cc unit not coolingFound ice buildup in freezer on evaporator cover and evaporator. Checked defrost timer, contacts being made. Ordering defrost heater and bimetal. Cust paid for both jobs on first pvr. ; ordrng 1 WR50X122 (Defrost thermostat) and 1 WR51X10029 (Defrost heater)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Willoughby, OH 44094

Joe O

Job Details: 07/15/2021

"Cc: not making ice, leaking when ice maker is onFound unit has good water flow. Found fill tube frozen and ice maker water line came off fill tube. Cleared fill tube, reconnected water line. Cycled ice maker . Op test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Ashtabula, OH 44004

Jeff M

Job Details: 07/15/2021

Installed the new part op tested good. Actuator

We serviced a

KENMORE DRYER

Model 110.975852

Near Shaker Heights, OH 44122

Jason N

Job Details: 07/15/2021

"Cc unit not heating.Found no flame from unit, ignitor not receiving power. Checked all thermals, found thermal fuse open. Unit needs thermal fuse. Replaced using truck stock. Ran dryer op test, good heat, airflow checks good. Op test good. Customer paid for both jobs on this pvr, ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Ashtabula, OH 44004

Jeff M

Job Details: 07/15/2021

I ordered the incorrect parts. Re-order the for the correct part; ordrng 1 W10899966 (Hose)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Euclid, OH 44123

Joe O

Job Details: 07/15/2021

"Cc: not turning onCustomer stated they ran it and the whole basement was Smokey, then next time it wouldnt start at all. Found terminal block shorted out. Needs power cord and terminal block kit. Inst terminal block kit, and power cord. Ran test cycle. Op test okCust has a plastic accordian style vent hose attached to dryer. Explained the fire hazard associated?with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard.; used 1 279320 (BLOCK-TERM), and 1 PT500L (3 PRONG DRYER CORD) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC7HS02

Near Strongsville, OH 44136

Marie V

Job Details: 07/15/2021

"Cc that he will set the time but it does not works. Confirmed, found unit not connected to Wi-Fi , if unit is not connected the time will not be synchronized. Connected with cust. Now is good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Willowick, OH 44095

Joe O

Job Details: 07/15/2021

Cc: frost build up in freezerFound door not seated correctly on left side. Raised door to allow gasket to seal properly. Op test ok

We serviced a

KENMORE RANGE

Model 911.4554091

Near Painesville, OH 44077

Joe O

Job Details: 07/15/2021

"Cc: buzzing noise, oven not workingFound control buzzing. Unit will not light up, or allow selections. Needs clock and fasciaClock is discontinued. ; ordrng 1 WB27K5140 (clock(discontinued)) and 1 WB27K5166 (clock plate)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Painesville, OH 44077

Joe O

Job Details: 07/15/2021

Cc: loud squeaking when opening doorCustomer stated it was on the left side. Unit is not squeaking at the moment. Could not duplicate issue. Op test ok

We serviced a

MAYTAG RANGE

Model WFE540H0AS1

Near Streetsboro, OH 44241

Brian M

Job Details: 07/15/2021

Installed element OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Ravenna, OH 44266

Brian M

Job Details: 07/15/2021

"Customer showed pop took pic Found partial frost pattern on evap Having 29 degrees in freezer 38 in fridge Called whirlpool per Myers (dealers request ) to document findings Will need compressor, evap, drier; ordrng 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 W11179385 (drier-tube)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKW0

Near Broadview Heights, OH 44147

David R

Job Details: 07/15/2021

"Cc F8E4 error. Replaced with new float switch, tested in diagnostics and working correctly. Found customer does not have the pan installed for the float switch. Water line comes straight from underneath, and will not allow the pan to fit. Let customer know and took pics. Will need a plumber to come and reroute the water line. Pan is needed for proper working of unit and also a safety feature, called techline to document. Considered modification of unit and anything going forward will not be covered until fixed correctly."

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