Service History 346

We serviced a

WHIRLPOOL WASHER

Model WFW9620HBK2

Near Cleveland, OH 44135

Manny

Job Details: 05/10/2022

Replaced ordered parts opt test ok.

We serviced a

GE DISHWASHER

Model CDT845P4N2W2

Near Beachwood, OH 44122

Jason N

Job Details: 05/10/2022

"Cc unit not starting a cycle when start button is pushed Ran wash test, unit not cycling. Ran diagnostics, door close sensing closed. Ran manual function tests, found drain pump is not working, lightly humming. Unit needs drain pump. ; ordrng 1 WD19X25461 (Drain pump)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL01

Near Cleveland, OH 44124

Corina B

Job Details: 05/10/2022

No model and serial number. Called BJ to get spoc to get model and serial. CC that the unit cooling. Confirmed. Ff 54 Fz 20. Checked the Fz evap partial frost pattern. Will need a new evap and compressor. Office to reschedule ; ordrng 1 W11291123 (Evaporator) and 1 W11393142 (Compressor) and 1 W11109499 (Drier)

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRW08

Near Cleveland, OH 44102

Manny

Job Details: 05/09/2022

"Cc unit leaking on the left front side. Verify and everything is dry right now, removed filter and everything is dry removed grille and noticed the drip tray full of water, pulled unit out and removed back cover found condenser Precooler not clipped to the tray and no making contact with the water, therefore not evaporating the water, the Precooler is warm when unit is cooling so should evaporate the water normally, clipped Precooler back to tray. Advise customer to monitor the unit, just to make sure that the water is being evaporated. Opt test ok"

We serviced a

SAMSUNG DRYER

Model DV48H7400EWA2

Near Painesville, OH 44077

Dan H

Job Details: 05/09/2022

"Customer complaint that unit is not starting, confirmed, found thermal fuse open, jumped out, unit started and heated; ordrng 1 DC47-00015A (Thermal fuse), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Painesville, OH 44077

Dan H

Job Details: 05/09/2022

"Installed new fan/thermistor and control, cleared fresh food section evaporator"

We serviced a

GE FREEZER

Model GSHS6HGDBCSS

Near Madison, OH 44057

Dan H

Job Details: 05/09/2022

"Customer complaint of leaking water and freezer up and not cooling properly, fresh food section temperature at 39 degrees, freezer section temperature at-1 degrees, no evidence of water leaking, no leaks found, unable to duplicate the problem"

We serviced a

FRIGIDAIRE DRYER

Model FEQ332ES0

Near Painesville, OH 44077

Jason N

Job Details: 05/09/2022

Installed drive motor. Ran dryer test for 10 minutes. No abnormal sounds heard. Op test good.

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW0

Near Bedford, OH 44146

Jason N

Job Details: 05/09/2022

"Cc unit shuts down and codes f3e1Ran diagnostics, verified f3e1 for outlet thermistor shorted or open. Replaced out let thermistor using customer supplied part. Ran timed dry cycle on high heat for 15 minutes, good heat and flame cycling. Checked venting out tube outlet, good airflow. Op test good."

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL02

Near Brecksville, OH 44141

Jason N

Job Details: 05/09/2022

"Cc unit not coolingCustomer stated unit has never cooled, even after last service. Found both sections at room temperature, compressor is running and hot. Installed watt meter in outlet, ran test 38 at 99%, let unit start cycling, unit only pulling 48.7 watts with compressor running after about a minutes. Unit has refrigerant leak, very little gas left in the system. Will need sealed system repair. Compressor not showing in stock at Marcone. Retrieved control for return. ; ordrng 1 W11393142 (Compressor) and 1 W11291123 (Evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS1

Near Broadview Heights, OH 44147

Jason N

Job Details: 05/09/2022

"Cc unit oven door vent peeling Confirmed vent coating is peeling from door vent trim. Quoted customer for replacement of trim piece. Customer declined repair, estimate only. ; ordrng 1 W11025120 (Trim vent)"

We serviced a

KITCHENAID RANGE

Model KCGC506JSS00

Near Broadview Heights, OH 44147

Jason N

Job Details: 05/09/2022

"Cc unit front burners take a long time to ignite. Tested all burners operations. Found no issues with burners igniting. Front dual flame burners will take a few more seconds to ignite due to their design. Flames look at good on all burners, good blue flames. No issues found with unit at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2FHEXSS04

Near Independence, OH 44131

Jason N

Job Details: 05/09/2022

Cc unit leaking water from dispenserConfirmed water Is dripping from dispense tube at a fairly quick frequency. Checked water line connections. All seem to be sealing properly. Recommended replacing inlet valve.; ordrng 1 W10408179 (Inlet valve)

We serviced a

WHIRLPOOL WASHER

Model WFW8740DW0

Near Geneva, OH 44041

Joe O

Job Details: 05/09/2022

"Found error codes f3e1(pressure system fault) f6e3(communication error) f8e3(over flow conditions) f5e2(door lock error). Ran quick wash to test pressure switch. Unit filled to normal level. Found excessive suds in unit. Found harness checks good between control and ui. Found drain hose too far into stand pipe. Advised customer of siphoning, and drain hose. Needs control and pressure switchCustomer does not want to repair at this time. ordrng 1 W11029840 (cntrl-elec)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB00

Near Mentor, OH 44060

Joe O

Job Details: 05/09/2022

"Cc: not cooling properlyFound temps in ff section at 49 degrees, freezer at 39 degrees. Found unit has ball of ice on cap tube. Needs compressor and evaporatorCustomer does not want to repair at this time ; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558VEB1

Near Mentor, OH 44060

Joe O

Job Details: 05/09/2022

"Cc: not coolingFound temps in both compartments at 61 degrees. Compressor not running. Condenser fan running. Tripping overload. Unplugged unit for 15 mins. Plugged unit back in. Found unit pulling .7 amps. Over working compressor. Needs compressor and evaporator Customer does not want to repair at this time; ordrng 1 W10233960 (compressor) and 1 12002041 (kit,evap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Mentor, OH 44060

Joe O

Job Details: 05/09/2022

"Found burner head that came was incorrect. Tested unit with burner cap alone, still bigger flame on one side. Re ordering burner head. ; ordrng 1 WPW10406797 (burnr-head)"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Wickliffe, OH 44092

Joe O

Job Details: 05/09/2022

"Cc: residue on dark clothesFound no stored error codes. Ran auto test. Unit functioning as designed in diagnostics. Ran normal cycle. Found unit filling and agitator. Called whirlpool tech line spoke with Anthony. He stated if unit filling washing draining and spinning properly its going to come down to detergent usage, load size p, water temps and ensuring to run clean washer cycle frequently. Advised customer to run clean washer cycle, try different water temps, and if unit still leaving residue to contact whirlpool customer service. Unit functioning as designed. Op test okSr"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44110

Joe O

Job Details: 05/09/2022

"Cc: leaking intermittently, not filling enoughAdvised customer on water levels. Found no stored error codes. Ran auto test and calibration. Found shut off leaking. Found no leaking from unit. Op test ok"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Cleveland Heights, OH 44121

Joe O

Job Details: 05/09/2022

Installed igniter. Tested. Op test ok

We serviced a

WHIRLPOOL RANGE

Model GFE471LVS0

Near Elyria, OH 44035

Angel

Job Details: 05/09/2022

Replaced control and temp sensor tested unit by baking to 350* and worked as should. Took back core and extra parts for return. Opt test ok.

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Parma Heights, OH 44130

Marie V

Job Details: 05/09/2022

Cc that the unit is loud. Confirmed. Found blower broken. Replaced from surplus T/S. Tested unit. Op test ok.; used 1 Wp697772 (Blower wheel) from stock

We serviced a

MAYTAG DRYER

Model DE303

Near Madison, OH 44057

Dan H

Job Details: 05/09/2022

"Customer complaint that unit was too hot and maintained heat after cycle, confirmed, element is shorted and staying on after cycle, unit needs new element ; ordrng 1 WPY303404 (Element)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM00

Near Conneaut, OH 44030

Dan H

Job Details: 05/09/2022

"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.8oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 Tjaf1200 (Lokring), 1 W10980126W10890131 (Lokring), 1 W10980126 (Lokring), and 1 W10891057 (Lokring) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB07

Near Cleveland Heights, OH 44121

Joe O

Job Details: 05/09/2022

"Found new door has scratches on it, and finish is not textured the same as the rest of the fridge, re ordering door. Advised customer up to 8 weeks. Office to reschedule; ordrng 1 LW10668875 (dor-fip)"

We serviced a

FRIGIDAIRE RANGE

Model FED355ABC

Near Ashtabula, OH 44004

Dan H

Job Details: 05/09/2022

"Customer complaint that oven will not shut off, confirmed, unit flashing f1 error code, unit needs new control; ordrng 1 318185447 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Ashtabula, OH 44004

Dan H

Job Details: 05/09/2022

"Installed new control, op test good"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Garfield Heights, OH 44125

Marie V

Job Details: 05/09/2022

"Replaced gearcase, and slider. Ran auto test and calibration. Op test ok"

We serviced a

MAYTAG DRYER

Model MGDB755DW2

Near North Royalton, OH 44133

Marie V

Job Details: 05/09/2022

Replaced motor and handle. Tested unit. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KBL0

Near North Royalton, OH 44133

Marie V

Job Details: 05/09/2022

"Cc that the dispenser does not close. Confirmed. Replaced dispenser, tested unit, no leaks. Heater is updated. Op test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLRS267ZCW1

Near Strongsville, OH 44149

Marie V

Job Details: 05/09/2022

"Replaced wiring harness. Op test no good. Called Electrolux techline they said that unit will need new water valve. Ordering part , the money used for harness will be used for the new part, the valve. ; ordrng 1 242252702 (Water valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Warrensville Heights, OH 44128

Jason N

Job Details: 05/09/2022

"Cc unit leaked water from back when water is turned onFound crack in cold side of inlet valve assembly. Replaced inlet valve using truck stock part. Ran auto test, no leaks, all functions passed. Op test good. ; used 1 W11210459 (VALVE) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Fairview Park, OH 44126

Manny

Job Details: 05/09/2022

"Cc unit works but is not washing and has a yellowish build up, found both spray arms completely clogged up and dispenser was completely packed with powder detergent, unit will need both spray arms and advise customer to run a clean cycle with white vinegar or afresh, to get rid of the buildup, customer will install spray arms no need for a return visit. Customer paid for parts and service, labor will be due if we return to install the part.; ordrng 1 WPW10491331 (spray arm) and 1 WPW10498900 (spray arm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Highland Heights, OH 44143

Corina B

Job Details: 05/09/2022

Replaced the heater and pump. Started a cycle. Opt test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MFX2571XEM0

Near Mayfield Heights, OH 44124

Brian M

Job Details: 05/09/2022

Cc unit still leaking Found line to be brittle and snapped when putting into place at first call did not realize this But removed line and cut back line to clean pieces Can not turn back on water due to copper line leaking inside wall Advised on water line replacement Hole in copper line may be due to moving unit in and out of cabinet (customer also has been moving unit to check leaks )May need smart Vale if unit still leaks

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS9

Near Pepper Pike, OH 44124

Brian M

Job Details: 05/09/2022

Cc of leak Found water coming from soap dispenser Tightened screws OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1MTKXKT02

Near Grafton, OH 44044

Angel

Job Details: 05/09/2022

Cc that unit has water building up in ff section. Verified and found that the drain tube is clogged up causing water not to drain coming forward and leaking into the ff section and ice build up in the freezer section. Steamed out all ice cleared drain tube. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near North Ridgeville, OH 44039

Angel

Job Details: 05/09/2022

Cc that unit was not draining. Found cover to drain pump damaged probably from delivery and wire to pump as well. Will need harness ordering harness.; ordrng 1 W11590868 (Harness)

We serviced a

FRIGIDAIRE RANGE

Model FPGH3077RFD

Near Lakewood, OH 44107

Manny

Job Details: 05/09/2022

"Cc unit not heating properly, found silicone mat inside the bottom rack blocking the airflow, removed mat and unit is heating properly, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Fairview Park, OH 44126

Manny

Job Details: 05/09/2022

"Cc grille not right and you can see the water line and wire, verify and grille not covering hinge on the left side and look cracked and is also missing the clips and screws. Ordering grille, clips and screws. Grille is out of stuck office to contact customer with next service appointment.; ordrng 2 WP2155013 (clip)s and 2 WP489128 (screw)s and 1 W11282556 (grille)"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Olmsted Falls, OH 44138

Angel

Job Details: 05/09/2022

Cc that unit has a F0E4 when in a rinse. Ran diagnostics and found error code F0E4 spin limited by temperature checked all water connections to make sure there not reversed and they were good so i replaced the valve since it has a thermistor on it and it could be reading wrong. Tested unit in a rinse and spin and worked as should also ran a calibration. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF730PAYB6

Near Brook Park, OH 44142

Angel

Job Details: 05/09/2022

Cc that unit is still leaking. Took unit out and ran it and could not detect any leaks coming from unit but the floor on bottom of dishwasher was all wet did see water king of coming from the wall and asked customer to see if theres anything behind there and there was a hot water tank and it was all rusted out and leaking through the top and there was water all over the floor running towards where the dishwasher is at explained to customer they will need a plumber. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ER2CHMXPL06

Near Westlake, OH 44145

Manny

Job Details: 05/09/2022

"Cc the unit still frozen and leaking into the FF, found drip pan full of ice and drain clogged up, steamed drip pan took 15 mins to clear ice and unclogged drain, checked on the back of the unit to make sure water is making in to the tray, found a piece of masking tape in the water same tape that comes in the harnesses. Steamed drain and its cleared, Opt test ok"

We serviced a

KENMORE DRYER

Model 11072332511

Near Strongsville, OH 44149

Marie V

Job Details: 05/09/2022

Cc that the unit is not heating. Confirmed. Found thermal fuse open. Verify air flow is good. Replaced from T/S. Tested unit. Op test ok; used 1 3392519 () from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Columbia Station, OH 44028

Marie V

Job Details: 05/09/2022

"Cc that the filter is leaking and that its making all kings of noises. Replaced filter housing , tested unit. Pass. Also I was able to find one of the noises and it was the diffuser. When open and closes. Will need new diffuser.; ordrng 1 W11236851 (Diffuser)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near North Ridgeville, OH 44039

Angel

Job Details: 05/09/2022

Cc that unit was not draining. Asked customer if they had a new garbage disposal installed and said yes looked at drain connection and had the plug still on knocked it out tested unit. Opt test ok.

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HV06

Near Avon, OH 44011

Angel

Job Details: 05/09/2022

Replaced control board tested unit started working as should. Opt test ok.

We serviced a

KENMORE REFRIGERATOR

Model 10651783410

Near Shaker Heights, OH 44122

Jason N

Job Details: 05/09/2022

"Cc unit not dispensing iceRan ice dispense test, confirmed no dispense. Pulled auger motor and checked for voltage, good voltage at 119v, motor humming. Motor is seized up will need replaced. ; ordrng 1 W11202789 (Auger motor)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Olmsted Falls, OH 44138

Marie V

Job Details: 05/09/2022

Replaced parts. Unit is cycling. Op test ok

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120KPS00

Near Bay Village, OH 44140

Manny

Job Details: 05/09/2022

"Replaced parts order, ran test unit is heating properly, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Avon Lake, OH 44012

Angel

Job Details: 05/09/2022

Replaced seal steamed gasket. Opt test ok.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL00

Near Shaker Heights, OH 44122

Jason N

Job Details: 05/09/2022

Cc unit door gasket needs replaced due to tearReplaced RH door gasket using customer supplied pre id part. Heated gasket to ensure good seal to cabinet. Op test good.

We serviced a

SAMSUNG DRYER

Model DVG45N5300WA3

Near Chardon, OH 44024

Jason N

Job Details: 05/09/2022

Installed igniter. Ran dryer op test on timed dry. Good ignition and flame. Op test good.

We serviced a

FRIGIDAIRE WASHER

Model FWT449GFS2

Near Geneva, OH 44041

Dan H

Job Details: 05/09/2022

"Customer complaint that unit is leaking, confirmed, found unit leaking from a crack in the dispenser, unit needs new dispenser, part is no longer available ; ordrng 1 131270300 (Dispenser)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Bay Village, OH 44140

Manny

Job Details: 05/09/2022

"Cc u it has water in the basket at the no of cycle, ran diagnostics no codes ran test cycle and unit finished with no issues and draining properly, found spin turned off on some of the cycles, turned spin on and ran cycle opt test ok, advise customer to check the spin whenever she starts a cycle to make sure its not off."

We serviced a

MAYTAG WASHER

Model MHW7100DC0

Near Painesville, OH 44077

Joe O

Job Details: 05/09/2022

"Cc: leaking, door not closing properlyCustomer stated unit is leaking into pedestal. And have to use whole body to close door. Found door will not latch properly. Have to lift up on door to shut. Ran diagnostics test cycle. U it filling, washing, draining, and spinning. Could not find any signs of leak on unit. Found fill hose in bellow not seated correctly. Re seated hose. Unable to duplicate leak. Needs door hinge, base plate, caps, and inner doorCustomer does not want to repair at this time; ordrng 1 WPW10208415 (door hinge) and 4 WPW10208398 (cap)s and 1 W10839743 (bracket) and 1 W11316776 (Inner door)"

We serviced a

MAYTAG WASHER

Model A612

Near Richmond Heights, OH 44143

Corina B

Job Details: 05/09/2022

"The one screw on the front panel was seized from bleach. Had to drill the screw out. Replaced the siphon break. Started a cycle twice, no leaks. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS00

Near Parma, OH 44134

Corina B

Job Details: 05/09/2022

"CC that the ice maker is not working. Confirmed. Jumped ice maker, not cycling. Has 120 volts. Replaced the ice maker from t/s. Cycled. Opt test ok ; used 1 W10884390 (ICE MAKER ASSY) from stock"

We serviced a

MAYTAG DRYER

Model PYE2300AYW

Near Shaker Heights, OH 44120

Corina B

Job Details: 05/09/2022

Replaced the belt and fuses. Heater is cycling properly. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Cleveland, OH 44105

Corina B

Job Details: 05/09/2022

"Cust showed pop, sent pic. CC that the unit is not making ice. Confirmed. Fz 10-18* Unit was in Celsius changed to Fahrenheit. Ran step 56 no errors. Step. 57 cycled. Step 45 water line is frozen. Steamed out the line. Advised cust to lower the top shelves for proper airflow. Opt test ok."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JW0

Near Cleveland, OH 44144

Corina B

Job Details: 05/09/2022

"Replaced the cooktop. Turned the burners on, good. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Parma, OH 44134

Corina B

Job Details: 05/09/2022

Replaced the ice maker. Cycled. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2568AES

Near Parma, OH 44134

Corina B

Job Details: 05/09/2022

"CC that the unit is not making ice. Confirmed ice maker not cycling. Will need a new ice maker. Office to reschedule appointment. ; ordrng 1 W10583817 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Cleveland, OH 44105

Corina B

Job Details: 05/09/2022

CC that there is water in the tub and does jot spin. Confirmed. Ran diag No error code. Found the valve leaking. Drain pump is working drained. Replaced the valve from t/s. Ran a calibration. Started a rinse and spin. Opt test ok; used 1 W11210459 (VALVE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Cleveland, OH 44103

Corina B

Job Details: 05/09/2022

"CC that the ff is not cooling. Confirmed. Ff 55to 47*. Found the evaporator with a lot of ice build up. Will need a new drain pan, harness, ui and control. Cust is calling whirlpool ; ordrng 1 W11457241 (Drain pan) and 1 W11033168 (Harness) and 1 W10843055 (Control) and 1 W11092503 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs321sdhv00

Near Chagrin Falls, OH 44022

Brian M

Job Details: 05/09/2022

Installed filter head Ran test and cycled water OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258DEM00

Near Aurora, OH 44202

Brian M

Job Details: 05/09/2022

Installed fan OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL MICROWAVE

Model WOC95EC0AS04

Near Aurora, OH 44202

Brian M

Job Details: 05/09/2022

"Cc unit not heating Found no power coming from appliance manager Will need appliance manager, inverter and mag ; ordrng 1 W11346197 (Mag) and 1 W10217711 (inverter) and 1 WPW10586836 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDB765FW

Near Aurora, OH 44202

Brian M

Job Details: 05/09/2022

Installed heater and thermostat kit OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

GE REFRIGERATOR

Model Cye22tshqss

Near Aurora, OH 44202

Brian M

Job Details: 05/09/2022

Installed freezer fan OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WALL OVEN COMBO

Model WOC75EC0HS04

Near Aurora, OH 44202

Brian M

Job Details: 05/09/2022

Cc unit keeps resetting Advised to connect to WiFi Connected to WiFi and unit automatically set up Advised to watch and hot update once that becomes available

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Atwater, OH 44201

Brian M

Job Details: 05/09/2022

Installed led OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/09/2022

Installed sump assemblyRan test cycle OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/09/2022

Installed evap fan kit OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS05

Near Amherst, OH 44001

Marie V

Job Details: 05/09/2022

"Replaced main board and UI, Op test no good. Called tech line was told to verify Harness line filter , cavery thermostat. Called BJ help me with the diagnose . Unit will need interlocks. ; ordrng 1 W11449277 (Harness switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

N/A N/A

Model WDF330PAHW1

Near Brook Park, OH 44142

Manny

Job Details: 05/06/2022

Replaced both spray arms ran cycle opt test ok. advice customer to run a clean cycle with afresh or white vinegar to clean the unit.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near North Royalton, OH 44133

Manny

Job Details: 05/06/2022

"Motor came broken on drain port, reordering motor. See pics; ordrng 1 W11416362 (Motor)"

We serviced a

MAYTAG WASHER

Model MVWC555DW0

Near Cleveland, OH 44103

Corina B

Job Details: 05/06/2022

"CC that the unit is not agitating. Confirmed. Checked between the basket and tub, good? Replaced the shifter from t/s. Opt test n/g. Found the gearcase seized. Will need a new gearcase. Cust does not want to repair ; ordrng 1 W11454734 (Gearcase) and 1 W10902814 (Washplate), used 1 W10913953 (ACTUATOR), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA REFRIGERATOR

Model ABB1924BRM03

Near Lakewood, OH 44107

Corina B

Job Details: 05/06/2022

"Installed the ice maker. Cycled. Opt test ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Painesville, OH 44077

Dan H

Job Details: 05/06/2022

"Customer complaint of vibrating noise, started bake for 350 degrees, convection fan is vibrating, unit needs new fan motor, blade, and cover ; ordrng 1 W10860984 (Fan motor) and 1 W11234761 (Cover)"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Lakewood, OH 44107

Corina B

Job Details: 05/06/2022

CC that the ui does not work. Confirmed. Ran diag f6e0 lost communication about 12xs. Called t/l to replace the harness. Will need the harness and ui. ; ordrng 1 W11339755 (Control) and 1 W10887379 (Harness) and 1 W10906020 (Bezel)

We serviced a

MAYTAG RANGE

Model MGS8800FZ1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/06/2022

Cc no spark Installed spark module no good Needs control Not getting power to spark module from Control ; ordrng 1 W11050556 (cntrl-elec)

We serviced a

MAYTAG REFRIGERATOR

Model MFX2571XEM0

Near Mayfield Heights, OH 44124

Brian M

Job Details: 05/06/2022

Cc of leak Could not verify leak no visible evidence of leak Reseated all water line connections Doubled check drain tube Could not duplicate at this time

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBB3

Near Lyndhurst, OH 44124

Brian M

Job Details: 05/06/2022

"Cc unit not powering on Found power going to control and then reset breaker several times then unit kicked on Needs control and would recommend replacement of ui ; ordrng 1 W10595568 (cntrl-elec) and 1 W10811164 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model GTW465ASN1WW

Near University Heights, OH 44118

Brian M

Job Details: 05/06/2022

"Cc unit shaking and bouncing Found unit to be needing leveled Leveled unit and quoted rods for future If needed ; ordrng 2 WH16X26911 (rod & spring asm lef)s and 2 WH16X26910 (rod & spring asm rig)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Painesville, OH 44077

Dan H

Job Details: 05/06/2022

"Customer complaint of shaking, shaking observed is normal, unit is operating as designed"

We serviced a

SAMSUNG DRYER

Model DV363EWBEUF/A1

Near Lakewood, OH 44107

Corina B

Job Details: 05/06/2022

"CC that the unit does not get hot. Confirmed. Found the heater open. Will need a new heater assembly. ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Chagrin Falls, OH 44022

Brian M

Job Details: 05/06/2022

"Mark on fridge looks to not be caused by repair person. Upon viewing previous images mark is on door prior to repair I did find creases in floor, spoke to tech he stated that the customer supplied floor covering and a moving blanket and so he used it and it still made marks Customer said he should of known .. Took pic of floor hard to see with angle took pic of paper floor covering that was supplied ; saved tckt"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Westlake, OH 44145

Corina B

Job Details: 05/06/2022

"Cust showed pop, sent pic. CC that the back left burner does not fit. Does not have the head and cap. Will need a cap and burner head. Cust can install part; ordrng 1 W11443577 (Burner cap)"

We serviced a

MAYTAG REFRIGERATOR

Model M1TXEMMWQ00

Near Walton Hills, OH 44146

Brian M

Job Details: 05/06/2022

Cc of noise Found noise coming from icemaker Customer does not have water hooked up advised just to remove it removed icemaker for customer OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Westlake, OH 44145

Corina B

Job Details: 05/06/2022

Entitlement is good. CC that the upper glide is broken. Confirmed. Replaced the rail. Opt test ok

We serviced a

MAYTAG WASHER

Model LAT8435AAE

Near Strongsville, OH 44149

Manny

Job Details: 05/06/2022

"Cc unit wont fill with hot water, verified and not hot water in the unit, knob is broken and sometimes wont go in a cycle, and timer shaft is really loose was able to get to wash cycle, and water Valve a little jittery when filling unit will need a water valve, timer and timer knob replaced, timer knob parts are discontinued, office to send to parts for nationwide search and if parts are found scheduled customer next service appointment ; ordrng 1 WP22001274 (valve- wat) and 1 WP22001026 (timer) and 1 22001198 (knob assy,timer (wh) Discontinued) and 1 22001265 (skirt dial(white) Discontinued)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Kent, OH 44240

Brian M

Job Details: 05/06/2022

Cc unit no longer cooling Found unit to be at 44 in fridge and 30 in freezer No frost pattern on evap Needs sealed system repair Unit is 4 weeks old customer wants seller to swap/return it .. customer calling meyers ; ordrng 1 W11598432 (Evap) and 1 W11547313 (Compressor)

We serviced a

WHIRLPOOL RANGE

Model WOD51EC7HW02

Near Lyndhurst, OH 44124

Jason N

Job Details: 05/06/2022

"Cc unit oven fan errorVerified upper oven fan speed error, f8e0. Ran manual fan test, fan bound up, trying to move but stuck. Pulled unit, found screw stuck in fan blade preventing movement. Reran fan test, good fan operation. Reinstalled unit, ran bake test ps on both upper and lower oven. Good preheat, no faults. Op test good."

We serviced a

WHIRLPOOL Stack w/d

Model GHW9150PW4

Near Cleveland Heights, OH 44118

Jason N

Job Details: 05/06/2022

"Cc unit not filling with waterRan diagnostics, found step 3 hot fill not working, no water coming in to unit. Unit needs inlet valve replaced. Unit has a dryer stacked on top, will need a second tech to unstack. Advised customer they can use unit at cold wash only until we can come back out. ; O-emld tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Painesville, OH 44077

Joe O

Job Details: 05/06/2022

Customer stated the control is locked in the office. And they do not have key to get in. Rescheduling.; schdld next appmnt for 5/10 TUE !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Mentor, OH 44060

Joe O

Job Details: 05/06/2022

"Cc: not cooling, clickingCompressor not running upon arrival. Ran manual compressor test. Compressor seized, compressor excessively loud when attempting to start. No signs of leak. Needs compressorCompressor out of stock. Office to reschedule; ordrng 1 W11574734 (Compressor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHW0

Near Elyria, OH 44035

Marie V

Job Details: 05/06/2022

Cc that the top rack wheel broke on one side. Confirmed. Replaced adjuster kit. Op test ok

We serviced a

FRIGIDAIRE STACK W/D

Model FFLE1011MW2

Near Wickliffe, OH 44092

Joe O

Job Details: 05/06/2022

"Cc: dryer not starting, loud thumpingFound screws holding rear bearing came loose. Reseated bearing screws. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Strongsville, OH 44136

Jason N

Job Details: 05/06/2022

Cc unit upper rack wheels broke offConfirmed right side rack adjuster wheel broke away from bracket. Replaced both upper rack adjusters using customer supplied pre Id part. Op test good.

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