We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44135
Gabriel P
Job Details: 01/19/2022
"Replace motor,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Cleveland, OH 44113
Jason N
Job Details: 01/19/2022
"Installed UI control and selector button. Ran quick wash test, all functions passed, op test good."
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Wickliffe, OH 44092
Corina B
Job Details: 01/19/2022
"Cust showed pop, sent pic. CC that there is soap residue on the clothes. Cust is using 2 pods. Advised cust to use 1-2 tablespoons of he detergent or 1 pod per load. Recommend to do a self clean on the washer. Ran a rinse and spin with rugs. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model KFGC558JSS
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/19/2022
Cc unit not lighting on any options or burners Found gas turned off in basement over by water heater OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Cleveland, OH 44128
Marie V
Job Details: 01/19/2022
"When arrived unit was flickering, started unplugging connectors for control board and found connector p9 for evap fan. Unit will need new fan. Replaced Ui.; ordrng 1 W11224591 (Fan)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Lorain, OH 44053
Angel
Job Details: 01/19/2022
"Replaced Rotor, clutch and slider ran a calibration and auto test on unit everything sounded good. Recommended customer to try not to overfill unit. Opt test ok."
We serviced a
GE DRYER
Model GTDP180ED0WW
Near East Cleveland, OH 44112
Manny
Job Details: 01/19/2022
"Replaced timer couldnt test, went to replace knob and noticed knob is cracked preventing the timer to get on a cycle knob will just spin. Unit need timer knob.; ordrng 1 WE01X20374 (control knob), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH3
Near Warrensville Heights, OH 44128
Marie V
Job Details: 01/19/2022
Cc that the unit had a burning smell. Found a piece of food stuck to the heater and burned. Removed and cleaned up. Started a load. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Broadview Heights, OH 44147
David R
Job Details: 01/19/2022
Replaced left door handle. Tightened all handles. Good. Op test ok.
We serviced a
SAMSUNG DRYER
Model DV405ETPASU/AA
Near Painesville, OH 44077
Dan H
Job Details: 01/19/2022
"Installed new thermal cut off, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Willoughby, OH 44094
Joe O
Job Details: 01/19/2022
Cc: not heatingFound unit receiving proper power. Ran test bake to 350. Tested broil. Tested cooktop. Op test ok
We serviced a
MAYTAG RANGE
Model MGR7700LZ0
Near Cleveland, OH 44135
Gabriel P
Job Details: 01/19/2022
"Found burner out of place correct issue,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Brook Park, OH 44142
Gabriel P
Job Details: 01/19/2022
"Found error code long fill no fill then found hot water off explain customer delete error turn unit on,opt test ok everything start working as design"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Lakewood, OH 44107
Marie V
Job Details: 01/19/2022
"Cc that the unit will not spin, it left the clothes all soaking wet by the end of the cycle. Ran auto test, confirmed unit not spinning. Found hub stripped. Replaced hub from T/S. Ran auto test pass. Optest ok; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Westlake, OH 44145
Marie V
Job Details: 01/19/2022
"Cc that the unit will not drain. And now it does not even sound like it wants to work. Press cancel and pump was not operating, press on the connector it started draining. The drain pump connector is not good. Replaced drain pump from T/S. Tested it. Pass. Started a cycle and then canceled, pass. Op test ok; used 1 W10876537 (PUMP-DRAIN) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Willoughby, OH 44094
Joe O
Job Details: 01/19/2022
"Cc: not heatingFound unit receiving proper power. Ran test bake. Found control not sending proper power to element. Needs controlCustomer does not want to repair at this time.; ordrng 1 W11122560 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC0
Near Waite Hill, OH 44094
Corina B
Job Details: 01/19/2022
"Found the rotor going clockwise. Replaced the stator. Rotor turning counterclockwise. Checked the vent, no cap inside. Opt test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Richmond Heights, OH 44143
Jason N
Job Details: 01/19/2022
Installed latch. Opened and closed door several times. No abnormal noise heard. Op test good.
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/19/2022
Cc that it wont wash a big blanket Unit is functioning properly Not designed to wash super sized items Customer not satisfied unit is not was advertised
We serviced a
MAYTAG WASHER
Model MVW6230HC0
Near Amherst, OH 44001
Angel
Job Details: 01/19/2022
Cc that unit is making a screeching sound and not making the tones sounds. Verified and the tones were not working unplugged unit and disconnected the unit for 30sec plugged back in the ui to control board and plugged unit back in and tones started to work. For the screeching I looked under washer and found the belt worn out replaced with new one tested unit and no more screeching sound. Opt test ok.; used 1 WPW10006384 (BELT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Parma, OH 44134
David R
Job Details: 01/19/2022
Replaced FF right door gasket. Steamed. Good. Op test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2266AEB
Near Kirtland, OH 44094
Corina B
Job Details: 01/19/2022
Replaced the ice maker. Advised cust to replace the saddle valve with an inline valve. Cycled ice maker. Opt test ok
We serviced a
MAYTAG DRYER
Model MEDE201YW0
Near Geneva, OH 44041
Dan H
Job Details: 01/19/2022
"Customer complaint of squealing noise, confirmed, found pulley worn, unit needs new dryer repair kit installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Lyndhurst, OH 44124
Jason N
Job Details: 01/19/2022
"Cc unit lights flashing, no operation and needs updated heater installedRan diagnostics, found code f8e4 for overflow. Installed updated heater element using customer supplied part. Ran diagnostics cycle, no leaks, heater test good. Reinstalled unit, raised front up to ensure unit is level in cabinet space. Ran wash cycle for 25 minutes, no leaks found. Op test good."
We serviced a
GE WALL OVEN
Model JGRP20BEJ1BB
Near Eastlake, OH 44095
Joe O
Job Details: 01/19/2022
"Cc: not heatingFound wiring to igniter burned up. Needs igniter and harnessCould not locate harness. Spoke with BJ, he could not locate harness, stated harness no longer available(wiring would need spliced in)Customer does not want to repair at this time; ordrng 1 WB2X9154 (igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Solon, OH 44139
Brian M
Job Details: 01/19/2022
Installed panel OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Bay Village, OH 44140
Angel
Job Details: 01/19/2022
Cc that unit is leaking on the left hand bottom corner customer stated that she cleaned out the inside and was better now but wanted to check it out anyway. Ran unit for about 15 to 20mins also leveled unit because it was tilting forward a little could not find a leak asked customer to monitor and if anything to give us a call back. Opt test ok.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ06
Near Parma, OH 44134
David R
Job Details: 01/19/2022
"Replaced lower and upper door switches, cavity thermostat. Good. Heating. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kirtland, OH 44094
Corina B
Job Details: 01/19/2022
"CC that the dishwasher stops after 5 minutes of running. Started the dishwasher, unit is not drain. Has power to drain pump. Hose is not kinked. Will need a new drain pump.; ordrng 1 W11412291 (Drain pump)"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205FZ0
Near Austinburg, OH 44010
Dan H
Job Details: 01/19/2022
"Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; used 1 W10450407 (Cams and harness) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/19/2022
Found dispenser broken ordering also no need to come back .customer will install him self also took pic of pop ; ordrng 1 W10919352 (Dispenser)
We serviced a
AMANA REFRIGERATOR
Model 36538
Near South Euclid, OH 44121
Jason N
Job Details: 01/19/2022
"Installed condenser fan motor. Good operation and airflow, no abnormal noises. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT771RWYM01
Near Mentor, OH 44060
Joe O
Job Details: 01/19/2022
"Cc: not cooling properly in freezer, not making iceFound temps in freezer at 30 degrees. Ff at 45 degrees. Found ball of ice on evap. No frost pattern. Needs evaporator, and compressorCustomer does not want to repair at this time ; ordrng 1 WPW10466675 (compressor) and 1 WPW10314205 (evaporator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE ELE
Model KESS907SSS01
Near Cleveland, OH 44119
Manny
Job Details: 01/19/2022
"Cc front right burner not glow, verify surface element not glowing, unit will need a FR surface element. Customer wants afternoon appointment on return visit.; ordrng 1 W10823698 (elmnt-surf), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Mayfield Heights, OH 44124
Brian M
Job Details: 01/19/2022
"Cc unit is loud Found bearings to be causing noise also suspension is weak and leaning Found upper tub ring damaged Needs bearing, tub ring, and suspension ; ordrng 1 W10435302 (Bearing) and 1 W10440786 (Suspension) and 1 WPW10362224 (ring-tub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Bay Village, OH 44140
Angel
Job Details: 01/19/2022
Cc that door was not sealing. Verified and door was all crooked and the unit as well was installed incorrectly. Had to take off door because door was installed incorrectly as well. Placed door and bracket back how it was supposed to be tested door and shutting as should also aligned unit. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/19/2022
"Cc that the unit would not let, him select a cycle and when it did it started sensing locks the door and then stops. Ran diag found error code F5E1 lid switch fault , F2E1 ui stuck button. Replaced lid lock from T/S. Op test ok; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Chardon, OH 44024
Corina B
Job Details: 01/19/2022
Replaced the adjuster. Opt test ok
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Ashtabula, OH 44004
Dan H
Job Details: 01/19/2022
"Customer complaint of noise, noise is vent vibrating, unit is operating as designed"
We serviced a
GE REFRIGERATOR
Model GFE28GSKFSS
Near Painesville, OH 44077
Joe O
Job Details: 01/19/2022
"Cc: not cooling in freezer properlyCustomer stated they had a part replaced on unit and the unit started working for awhile then stopped again. They have no records of what was replaced. Found temps in freezer at 26 degrees, ff section at 45 degrees. Found error codes 0105(condenser fan cannot reach target speed) condenser fan is functioning. Found freezer evap completely frosted over. Found evap thermos reading -17 degrees. Needs freezer heater harness and heater; ordrng 1 WR23X10745 (heater harness fz w/) and 1 WR51X10131 (heater def asm fz)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS6
Near Highland Heights, OH 44143
Brian M
Job Details: 01/19/2022
Cc of fire in micro Found that there is bare metal spot about 1 inch round on bottom of cavity more than likely caused the issue Called safety, not repairable
We serviced a
KITCHENAID RANGE
Model KGSK901SSS00
Near Shaker Heights, OH 44122
Jason N
Job Details: 01/19/2022
"Installed ignition harness. Ran ignition tests on all burners, all tested good for proper ignition."
We serviced a
MAYTAG WASHER
Model MHW6630HW
Near Rocky River, OH 44116
Manny
Job Details: 01/19/2022
"Cc water comes mix cold and hot even when selecting hot water, explain to customer that this unit will use both valve simultaneously and the unit has a internal heating the keeps the water at the right temperature. Replaced valve ran diagnostics cycle, opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Lorain, OH 44052
Angel
Job Details: 01/19/2022
Cc that unit was not locking. Ran diagnostics and tried to do a test to lock and would not lock. So i replaced latch tested unit. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Shaker Heights, OH 44122
Jason N
Job Details: 01/19/2022
"Cc unit vibrating/shaking Ran auto test, all functions passed. Checked tub suspension, checked good. Ensured unit is level and all leveling feet are stable on floor. Started load test with clothing. Filled tub with water then switched to drain and spin. No excessive vibration or movement, standard for unit. Advised customer unit may have more vibration then intended due to the fact unit is sitting on carpet and not solid flooring. Could not duplicate excessive vibration concern at this time."
We serviced a
MAYTAG WASHER
Model MHW8630HC0
Near Sheffield Lake, OH 44054
Angel
Job Details: 01/19/2022
Cc that unit called for service and they had her try to do a test number 12 but no luck. I ran diagnostics and found no error codes trued to do the quick test and would do everything but spin. Ohmed out the motor windings and were good so i replaced main control board tested unit and started spinning as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE02
Near North Ridgeville, OH 44039
David R
Job Details: 01/19/2022
"Replaced fan, harness, adapter, control, damper. Reset power. Reset temp settings. Told customer give 24 hours to get back to normal temps and 24-48 hrs for full ice bin. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Eastlake, OH 44095
Corina B
Job Details: 01/19/2022
Replaced the bin and slide. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Painesville, OH 44077
Joe O
Job Details: 01/19/2022
"Cc: not making iceFound fill tube frozen. Ohmed out fill tube heater. Fill tube heater open. Needs freezer doorCustomer does not want to repair at this time ; ordrng 1 LW11026425 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Westlake, OH 44145
Manny
Job Details: 01/19/2022
"Cc door open too fast and wont stay in place. Verify that door slams open, unit will need door hinges. Office to contact customer with next service appointment when parts arrive.; ordrng 1 W11573703 (Left hinge) and 1 W11573702 (Right hinge)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Elyria, OH 44035
Gabriel P
Job Details: 01/19/2022
"Replace heater,opt test ok"
We serviced a
KENMORE DRYER
Model 110.677416
Near Novelty, OH 44072
Brian M
Job Details: 01/19/2022
Cc of no heat found thermal cut off open Replaced using truck stock OP Test Ok ; used 1 279769 (THERMAL CUTOF) from stock
We serviced a
WHIRLPOOL STACKED W/D
Model WED560LHW2
Near Painesville, OH 44077
Brian M
Job Details: 01/18/2022
Cc f vibration noise Found if pushing in blower housing area unit is quit Found service pointer for blower seal ; ordrng 1 W11401018 (Seal)
We serviced a
KITCHENAID DISHWASHER
Model KUDE48FXSS5
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/18/2022
"Cc of leakFound leak coming from sump assembly Needs sump ; ordrng 1 WPW10455261 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Avon, OH 44011
Gabriel P
Job Details: 01/18/2022
"Replace filter housing and still barely any water pressure call bj senior tech and he help me diagnose situation ordering other parts ; ordrng 1 WPW10341320 (Dual valve) and 1 WPW10366790 (Resoirver tank), used 1 EDR1RXD1 (Filter), and 1 W10271543 (Fitting) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Oberlin, OH 44074
David R
Job Details: 01/18/2022
Replaced door and screws. Good. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Eastlake, OH 44095
Corina B
Job Details: 01/18/2022
"CC that the water is hammering, replaced the filter. Confirmed. Removed the filter used bypass plug, stopped hammering. Installed filter filled fine then started to hammer. Called BJ agreed on the filter head. Will need a new filter head. ; ordrng 1 W11346623 (Filter head), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDB00
Near Willoughby, OH 44094
Corina B
Job Details: 01/18/2022
"CC that the unit is not getting cold enough, the ice cream is soft. Confirmed. Fz20* ff 50* checked the frost pattern on the evap, good. Checked the control set at one. Raised the control to recommend setting. Advised cust to wait 24 hrs for temperature. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KUDS40CVSS2
Near Cleveland, OH 44109
Manny
Job Details: 01/18/2022
"Replaced dispenser, ran diagnostics cycle unit operating properly dispenser open, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS3
Near Brecksville, OH 44141
Manny
Job Details: 01/18/2022
"Ran diagnostics cycle and no leaks,took door panel off insulation was wet, ran unit without door panel for 20 mins no leaks, replaced panel and leveled unit and replaced cabinet seal, ran normal cycle and noticed a lot of suds in the tub, stopped cycle and drain water. Removed upper small spray arm and was full I clogged up with detergent residue and debris, removed spray arm and cleaned it, ran diagnostics cycle and no suds, gave customer some finish samples to try and see if they generate less suds that cascade. No leaks found after running the unit for over 25 mins."
We serviced a
GE REFRIGERATOR
Model GNE27JMMES
Near Painesville, OH 44077
Dan H
Job Details: 01/18/2022
"Installed new door pin and hinge, op test good"
We serviced a
GE HOOD DOWN DRAFT
Model JVB94SH1SS
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/18/2022
Cc unit not working Found switch broken Switch is NLA ; ordrng 1 WB24X10115 (switch membrane blk)
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBT4
Near Amherst, OH 44001
Angel
Job Details: 01/18/2022
Cc that unit was mot turning on. Verified power and unit was receiving 120vac so i took off front panel and verified the fuse but fuse was good Checked all wiring and looked good reinstalled all parts and when customer turned on breaker to test again and unit started working as should. Explained to customer it couldve been a loose wire or just needed to be reseted. Unit is working as should asked to monitor for now if anything to call back. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lorain, OH 44053
Angel
Job Details: 01/18/2022
Cc that the strike on unit broke. Verified and strike was broken replaced with new strike tested unit. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Grafton, OH 44044
Angel
Job Details: 01/18/2022
Cc that unit stopped cooling again. Verified temperatures and ff section was at 69* and freezer at 70*. Checked pressures and running was at 20inch vacuum and unplugged was at 10psi. Used nitrogen and could not find any leaks inside or out the cabinet. Used my black light and found that the foam around the suction line underneath cabinet has dye around it. Called whirlpool techline and spoke with sterling explained issue and had me do a video call and took pictures of the suction line underneath unit with the dye said the the unit is going under review they will contact the customer for any further steps with unit.
We serviced a
JENN-AIR DISHWASHER
Model JDB8500AWX3
Near Westlake, OH 44145
Marie V
Job Details: 01/18/2022
"Cc that the unit is not drying dishes. Ran diag found error code 7-1 no heat , after it finished the auto test, the the unit was heating again. Brought part for return"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44122
Manny
Job Details: 01/18/2022
"Cc unit not heating, found burned out igniter, replaced igniter with T/S# 12400035, opt test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
KENMORE DRYER
Model 11069132413
Near Avon, OH 44011
Gabriel P
Job Details: 01/18/2022
"Found pulley squeaking replace from t/s opt test ok ; ordrng 1 279640 (Pulley), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Chardon, OH 44024
Joe O
Job Details: 01/18/2022
"Cc: not cooling properlyFound freezer temps at 22 degrees, and ff at 47 degrees. Found freezer evap frosted over. Found evap thermistor open. Needs thermistor and evap fan harnessFan harness shows out of stock. Office to rescheduleEntitlement shows under 1 year; ordrng 1 W11581973 (Evap fan Harness) and 1 WPW10384183 (thermistor)"
We serviced a
KITCHENAID RANGE
Model KODE300ESS05
Near Solon, OH 44139
Jason N
Job Details: 01/18/2022
"Cc unit not heating properly. Customer stated unit doesnt heat properly in upper and lower ovens. Unit temperatures do not seem accurate. Ran bake test to 300 degrees on upper and lower ovens, let preheat and cycle. After cycling temperature readings 296-306 degrees in upper and lower oven. Set temperatures to 350 degrees, let cycle. After cycling temperature readings 348-355 degrees in upper and lower ovens. Did not see any temperature issue with unit at this time. Advised customer that all units will operate slightly different and new unit may not operate exactly like the older unit and she may have to adjust time and temperatures of recipes. Unit is operating as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kirtland, OH 44094
Jason N
Job Details: 01/18/2022
"Cc unit needs updated heater element installed.Replaced heater element using customer supplied updated heater element. Ran auto test, op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Kirtland, OH 44094
Jason N
Job Details: 01/18/2022
"Cc unit not filling properly.Customer stated unit will not fill with water randomly and will give a message on display. Ran diagnostics, no codes stored. Ran auto test and manual functionality tests. All functions passed. Could not duplicate issue at this time. Unit is working as designed at this time."
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Kirtland, OH 44094
Jason N
Job Details: 01/18/2022
"Cc unit upper rack rubbingFound right side of upper rack grazing tub gasket. Manipulated side of rack slightly. Tested for further interference, no found. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Lyndhurst, OH 44124
Jason N
Job Details: 01/18/2022
Cc unit needs parts replaced due to shipping damageReplaced cooktop panel and back panels. Unit will still need vent trim replaced. Ordering part. ; ordrng 1 W11256338 (Trim vent)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV00
Near Mayfield, OH 44143
Jason N
Job Details: 01/18/2022
"Cc unit not a making iceFound no ice in ice container, ice maker stuck in mid harvest, ice cubes jammed in mold. Removed ice maker and cleared cubes from mold. Found bail arm also has slipped out of actuation hole. Reinstalled, and harvest cycle completed, mold filled with water. Op test good."
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHP519ESS06
Near Middleburg Heights, OH 44130
David R
Job Details: 01/18/2022
Replaced doors. Took pics of previous damage. Good. Op test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Painesville, OH 44077
Dan H
Job Details: 01/18/2022
"Customer complaint that unit is not cleaning dishes, placed glasses upright in racks and ran test cycle, glasses filled, incoming water temperature at 105 degrees, advised customer to run hot water in sink before starting and to use rinse aid, unit is operating as designed"
We serviced a
CROSLEY WASHER
Model CAW42114GW1
Near Westlake, OH 44145
Marie V
Job Details: 01/18/2022
"Cc that the unit does not goes through the cycle. Ran diag found error code F8E1 no fill long fill , F0E5 off balance load detected and f0e2 oversuds condition detected. Started a auto test and found that one of the water supply was turned off; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Avon, OH 44011
Gabriel P
Job Details: 01/18/2022
"Replace pump motor,opt test ok"
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Mentor, OH 44060
Dan H
Job Details: 01/18/2022
"Customer complaint that unit is not heating , confirmed, found thermal cut off open, unit needs new thermal cut off; ordrng 1 DC96-00887C (Thermal cut off), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB00
Near Cleveland, OH 44135
David R
Job Details: 01/18/2022
"Cc unit not cooling correctly. Temp read 15 in FZ and 45 in FF. Items still cold and cooling for now. Turned temp to coldest. Took off evap cover, ice ball build up on line, only half of evap slightly covered in frost. Short process stub on comp. Sealed system repair. Air couldve got in unit to comp. Gave estimate for evap, comp, drier. Customer paid SVC only. Do not order parts** 4 job count. ; ordrng 1 W10836706 (Evap) and 1 WPW10507886 (Comp) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Euclid, OH 44123
Corina B
Job Details: 01/18/2022
"CC that the unit will not drain. Confirmed. Removed the drain pump found a metal tab in the pump. Removed the tab. Started to drain. Advised cust if it stops draining will need a new pump. ; ordrng 1 WPW10661045 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Euclid, OH 44123
Corina B
Job Details: 01/18/2022
CC that the unit does kit finish a cycle. Confirmed. Ran diag F7E1 BASKET SPEED FAULT. Checked the manual spin found the hub is worn. Will need a hub. ; ordrng 1 W10528947 (Hub)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/18/2022
Replaced freezer led OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP350PAAW5
Near Aurora, OH 44202
Brian M
Job Details: 01/18/2022
"Cc of leak Found leak coming from center of sump assembly Also door seal is worn out Needs pump and door seal ; ordrng 1 W10837026 (pump&motor) and 1 W11498831 (Seal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Novelty, OH 44072
Joe O
Job Details: 01/18/2022
"Installed control, latch, and belt. Ran auto test and calibration. Ran normal cycle. Op test ok"
We serviced a
GE STACK W/D
Model GUD24ESSM1WW
Near Mentor, OH 44060
Dan H
Job Details: 01/18/2022
"Installed new belt and pulley, op test good"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS02
Near Cleveland, OH 44109
David R
Job Details: 01/18/2022
"Cc unit not turning off when done baking, will have to shut off breaker in order to turn off, both ovens. All options work on Ui. Found lost communication error codes F6E0, F6E3. Order and replace both control boards and UI. **2 job count** double labor ; ordrng 1 W11261165 (Control) and 1 W11261164 (Control) and 1 W11428578 (Ui)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS5
Near Euclid, OH 44123
Corina B
Job Details: 01/18/2022
"CC that the ice melted. Confirmed. Fz 20* ff 45*. Found the drier bent to restrict the flow of r134. Re seated the drier. Replaced the condenser fan. Checked the evaporator fan not running, 120 volts. Called BJ not charging customer for evap fan. ; ordrng 1 242077705 (Evaporator fan)"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW0
Near Cleveland, OH 44108
Corina B
Job Details: 01/18/2022
"CC that there is no water going into the washer. Confirmed F8e1 Long Fill. Checked the valve 120 volts, no water coming out. Checked the water hose good. Will need the valve. ; used 1 W11165546 (Valve) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Chagrin Falls, OH 44022
Joe O
Job Details: 01/18/2022
"Cc: not making ice, freezer temps not cold enoughFound temps in ff at 41 degrees. Freezer temps at 31 degrees. Found uv dye on ff evap. Needs ff evapEvaporator shows under 10 year part only warranty; ordrng 1 W10917531 (evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHB01
Near Cleveland, OH 44143
Joe O
Job Details: 01/18/2022
Cc: ice spilling overAdvised customer ice will build up in bin and when dispensing it pulls the ice forward. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Cleveland, OH 44128
Manny
Job Details: 01/18/2022
"Cc door unaligned and the kick plate came broken, leveled unit , verified that kicked plate is broken, ordering kick plate customer will install when part arrives, no need for a return visit ; ordrng 1 WPW10713153 (grille)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Cleveland, OH 44135
Marie V
Job Details: 01/18/2022
"Cc that the unit is showing LF. Ran diag found error code, f0E3 overload f8e1 long fill. Delete error codes. Replaced water valve. Started a normal cycle , let it fill up. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Seven Hills, OH 44131
David R
Job Details: 01/18/2022
"Customer had POP. Cc unit FZ not cooling properly. Unit in defrost mode. Took temp, FZ 48 and FF 48. Checked and unit is R600. Do not have equipment to service these types of fridge yet. Need oiless gauges and tech who does R600 units. Was on the phone with Brian. Fans all working, compressor is coming on. Ordering parts and having R600 tech come out**4 hr job,r600 tech needed ; ordrng 1 W11446726 (Control) and 1 W11368877 (Evap) and 3 W10843121 (Drier)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Cleveland, OH 44103
Corina B
Job Details: 01/18/2022
Replaced the gasket and door. Steamed the gasket. Opt test ok
We serviced a
MAYTAG DRYER
Model MGDC300BW0
Near Ravenna, OH 44266
Brian M
Job Details: 01/18/2022
Cc of noise Found rear wheel damaged Replaced using dryer repair kit OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Kent, OH 44240
Brian M
Job Details: 01/18/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Fairview Park, OH 44126
Angel
Job Details: 01/18/2022
Replaced timer tested unit. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Seven Hills, OH 44131
Marie V
Job Details: 01/18/2022
"Replaced heater, no leaks. Op test ok"