Service History 346 - Fred's Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Strongsville, OH 44136

Marie V

Job Details: 07/15/2021

"Cc that the unit is not turning on. Plugged in unit, pass. Turned on started a cycle, pass. Turned back off and ran diag. No error code. Tested UI all buttons , they all work. Ran calibration pass. Tested unit multiple times, on and off. Pass. Unit is working as designed. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Cleveland, OH 44105

Jason N

Job Details: 07/15/2021

Installed control board. Steamed out evaporator and installed new evaporator cover. Advised customer allow up to 24 hrs for unit to return to desired temps.

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS2

Near Painesville, OH 44077

Jeff M

Job Details: 07/15/2021

Installed the new part op tested good. Harness

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Strongsville, OH 44136

Marie V

Job Details: 07/15/2021

"Cc that the unit is making loud noises. Ran diag and tested , compressor, condenser fan. Evapo fan. Ice box fan. They are working as designed. No unusual noises found. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model GGG388LXS01

Near Mantua, OH 44255

Brian M

Job Details: 07/15/2021

"Cc unit not baking Found igniter open Needs igniter ; ordrng 1 12400035 (igniter,oven), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSD2272VES00

Near Shaker Heights, OH 44120

Jason N

Job Details: 07/15/2021

"Cc unit not dispensing water or ice. Customer stated ice will occasionally not dispense, and water dispense is very slow. Tested ice dispense, dispense working normally. No issues with dispense, advised customer if ice melts together occasionally, shake ice container to break up. Tested water dispense, very slow. Customer she just changed filter on unit. Checked pressure in from source, found low pressure from filtering unit under sink. Advised customer to have building maintenance look at filter unit as filter may have to be changed."

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW2

Near Bratenahl, OH 44108

Jason N

Job Details: 07/15/2021

"Cc unit not spinning and draining Customer states during normal cycles, the clothing is coming out wet. Customer will have to ran a drain and spin cycle to extract water from clothing. Ran diagnostics, no codes stored. Ran auto test, all functions normal. Started normal cycle, found spin speed turned off. Advised customer to ensure spin speed turned on and for large loads, if sling out was not successful, to run an additional drain and spin cycle. Unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Madison, OH 44057

Jeff M

Job Details: 07/15/2021

Installed the new part op tested good. Cam

We serviced a

MAYTAG DRYER

Model MGDB835DW1

Near Parma, OH 44134

Gabriel P

Job Details: 07/15/2021

"Replace blower wheel noise when away,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Seven Hills, OH 44131

Corina B

Job Details: 07/15/2021

CC that the ff she is freezing food. Confirmed. Ff 34* Fz -5*. Found the freezer control set at 5 bars whisk is the coldest setting and the ff section at 2 bars. Set temp to correct setting. Replaced the damper and thermistor. Adjust to wait 24 hrs for correct temperature. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Avon, OH 44011

Gabriel P

Job Details: 07/15/2021

"Replace seal gasket also steam,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Parma, OH 44130

David R

Job Details: 07/15/2021

"Customer had POP. Cc unit leaking gas, had gas company come out. Customer changed and put a new shutoff behind unit per gas company, also put a new line. Gas company said gas was coming from back of unit by shut off and top of unit by burners. Checked burners and could smell a little excess gas lingering, from front two burners. Also found knob broken. Ordering; ordrng 1 WPW10339442 (Knob) and 2 WPW10515455 (LF RF BURNER)s and 2 WPW10515454 (LR CENTER BURNER)s and 1 WPW10515453 (RR burner)"

We serviced a

WHIRLPOOL DRYER

Model WED6120HC0

Near Parma Heights, OH 44130

David R

Job Details: 07/15/2021

Found wires lose on motor connection and found previous belt switch bad. Replaced belt switch and thermal fuse. Tested. Unit is starting up and cycling heat. Put all back together. Tested. Good. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Parma Heights, OH 44130

Corina B

Job Details: 07/15/2021

"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 4.27oz r134a, unit cooling, pressures good, op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Parma, OH 44129

Marie V

Job Details: 07/15/2021

Cc that the unit is not washing clothes. Ran diag found f7e6 motor fault. Ran auto test unit does not agitate. Found shifter off place. Replace shifter from T/S. Calibrated unit. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Elyria, OH 44035

Gabriel P

Job Details: 07/15/2021

Found restriction from vent advise customer to call a vent cleaner.opt test ok

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Elyria, OH 44035

Gabriel P

Job Details: 07/15/2021

Call whirlpool tech line, he said painted metal can be higher of 152 degrees and glass up to 170 degrees it is below that temp unit is working as designed

We serviced a

N/A N/A

Model KFGU706VSS01

Near Beachwood, OH 44122

Dan H

Job Details: 07/15/2021

"Customer complaint of random beeping noise, confirmed unit needs new control, control is part of cooktop, cooktop is no longer available ; ordrng 1 W10132148 (Cooktop)"

We serviced a

WHIRLPOOL RANGE

Model WFG535S0JS1

Near Maple Heights, OH 44137

Dan H

Job Details: 07/15/2021

"Customer complaint that oven is not lighting properly, confirmed , found igniter about a half inch from burner, adjusted igniter to about a quarter inch away from burner, burner lit right up, repeated several times with same results, op test good"

We serviced a

MAYTAG WASHER

Model MVWC425BW1

Near Bedford Heights, OH 44146

Dan H

Job Details: 07/15/2021

"Customer complaint that unit is leaking, found rubber hose that is the drain stack laying on the floor(see pic), water was leaking out out drain stack after unit drained and shut off, stood drain stack back up, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Garfield Heights, OH 44125

Dan H

Job Details: 07/15/2021

"Customer complaint that burners started arcing on their own, installed new igniter switches, op test good"

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WTW5100HC1

Near Garfield Heights, OH 44125

Dan H

Job Details: 07/15/2021

"Customer complaint that unit is not draining, ran diagnostics found f7e6(motor fault), f0e3(overload), and f8e1(long/no fill) error codes, motor spins, cold water is barely entering unit , opened supply valve completely, cold water is entering unit now, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"

We serviced a

WHIRLPOOL DRYER

Model WED6120HC0

Near Parma Heights, OH 44130

Dan H

Job Details: 07/15/2021

DR called and said he figured out the problem and didnt need me to come; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Geneva, OH 44041

Joe O

Job Details: 07/15/2021

Cc: not making iceFound ice maker error code e5(mold thermistor bad). Needs ice maker. ; ordrng 1 W11294907 (icemaker)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Avon, OH 44011

Marie V

Job Details: 07/14/2021

"Cc that the unit is not washing properly. Ran diag error code F7E6 motor fault, ran auto test, unit is not agitating. Tilted unit found shifter off place. Replace from T/S. Calibrated unit. Op test okAdvice cust to use 1-2 tablespoons of detergent and that 6-7 bath towels = a full load. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2FHGXKT00

Near Mentor, OH 44060

Jeff M

Job Details: 07/14/2021

Installed the new part op tested good. Filter housing

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Madison, OH 44057

Jeff M

Job Details: 07/14/2021

The freezer door was misaligned allowing humidity to get into the machine I realigned the door unit tested good the frost will dissipate on its own

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS02

Near Thompson, OH 44086

Joe O

Job Details: 07/14/2021

"Installed auger motor, shaft, and ice bin. Tested. Op test ok"

We serviced a

KITCHENAID RANGE

Model KGCU482VSS1

Near Chagrin Falls, OH 44022

Jason N

Job Details: 07/14/2021

"Cc unit front burner sparks at randomCustomer stated RF burner will randomly spark when trying to light, sometimes it will light right away, sometimes it results in a large flame. Checked burner for spark, found electrode spark is inconsistent. All other burners sparking good. Burner head clean, electrode clean. Unit needs surface ignitor. ; ordrng 1 W10833887 (Surface ignitor)"

We serviced a

GE REFRIGERATOR

Model TBX21DACBRWW

Near Shaker Heights, OH 44118

Jason N

Job Details: 07/14/2021

"Cc unit freezer not cold enough.Customer states freezer doesnt freeze things anymore. Found unit freezer reading 19 degrees. Good airflow. Checked compressor and condenser fan. Compressor very hot, condenser fan working, condenser coils fair. Compressor pulling .4a. Unit has a refrigerant leak. Customer not repairing, estimate only. ; ordrng 1 WR87X10224 (Compressor)"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Highland Heights, OH 44143

Dan H

Job Details: 07/14/2021

"Customer complaint that unit is not spinning properly, ran diagnostics, found f0e5(off balance) error code, suspension is good, Found gearcase shaft pulled right out of gearcase with agitator, unit needs new gearcase, customer does not want repair at this time ; ordrng 1 W11454734 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model DDT595SGJ0WW

Near Chardon, OH 44024

Joe O

Job Details: 07/14/2021

"Cc: beeping, not startingFound unit not sensing door latch. Ohmed out latch from control. Found control not sensing latch. Needs control; ordrng 1 WD21X24901 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055FRZ00

Near Chardon, OH 44024

Joe O

Job Details: 07/14/2021

"Cc: intermittent ice productionFound ice sticking between fingers. Fingers separating from ice mold. Needs ice maker. Replaced ice maker. Cycled. Found low water pressure. Found customer is using plastic line and saddle valve. Advised customer to replace with an inline valve, and stainless steal graded or copper line. ; used 1 4317943 (ICEMAKER) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Wellington, OH 44090

David R

Job Details: 07/14/2021

"Wrong model number, had a 4 on the one needed. Updated and ordering correct part.; ordrng 1 W10906431 (Control) and 1 W10910626 (Ui)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Lakewood, OH 44107

Corina B

Job Details: 07/14/2021

"CC that the unit was not cooling. Confirmed. Checked the compressor 7.45 amps. Compressor is seized. Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 4.27oz r134a, unit cooling, pressures good, op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Maple Heights, OH 44137

Brian M

Job Details: 07/14/2021

Installed water line OP Test Ok

We serviced a

KITCHENAID WALL OVEN

Model KODE900HSS00

Near LaGrange, OH 44050

Gabriel P

Job Details: 07/14/2021

"cc floor gets hot when unit is operating, inform customer that unit has a vent on bottom were air comes out, she says the other oven never did that, call senior tech BJ, he said unit is working as designed and advise to Call whirlpool tech line and tech said unit will blow hot air through bottom vent therefore unit is working as designed."

We serviced a

GE REFRIGERATOR

Model GFE28GSKFSS

Near Chardon, OH 44024

Joe O

Job Details: 07/14/2021

"Cc: not cooling ff section, not making iceFound ff evap fan not running. Ff evap completely frosted over. Found no stored error codes. Tested all thermistors, and fans. Needs ff evap fan, and update module, and defrosted; ordrng 1 WR49X32042 (Cooling tower) and 1 WR98R4546322 (Update module), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4800VQ1

Near Austinburg, OH 44010

Jeff M

Job Details: 07/14/2021

The unit is heating cust needs the venting cleaned

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Cleveland, OH 44104

Dan H

Job Details: 07/14/2021

"Customer complaint of bulge in liner, bulge is water reservoir cover and is supposed to be there, unit is operating as designed"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Maple Heights, OH 44137

Brian M

Job Details: 07/14/2021

Cc of no cool Unit unplugged Plugged unit in and watched for frost Found unit to be cooling at this time but advised to leave plugged in for a few days

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Westlake, OH 44145

Corina B

Job Details: 07/14/2021

"CC that there is a noise when dispensing the water. Confirmed. Removed the filter and used bypass plug. No hammering. Call BJ and agreed with need the housing. ; ordrng 1 W11346623 (Housing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Cleveland Heights, OH 44106

Dan H

Job Details: 07/14/2021

"Customer complaint of error code and now unit is not working at all, confirmed, unit is receiving 120vac , stuck key test shows control is good, unit needs new user interface ; ordrng 1 W11367678 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDB765FW

Near Jefferson, OH 44047

Jeff M

Job Details: 07/14/2021

Installed the new part op tested good. Belt control

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW

Near Chardon, OH 44024

Joe O

Job Details: 07/14/2021

Installed actuator. Ran auto test and calibration. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Jefferson, OH 44047

Jeff M

Job Details: 07/14/2021

Installed the new part op tested good. One fridge door one freezer door 4 dins one wine rack

We serviced a

MAYTAG RANGE

Model CWG3100AAB25

Near Bedford Heights, OH 44146

Brian M

Job Details: 07/14/2021

Cc unit not baking Replaced using truck stock OP Test Ok ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE320M0ES2

Near Williamsfield, OH 44093

Jeff M

Job Details: 07/14/2021

I called Tech Line I explain to then that the power cord on the terminal block L1 wire is fried. Tech Line told me this is an insulation issue if the nut is not tight enough this can happen. theres no way the machine can directly caused this issue theres no way a customer can directly caused this issue this is 100% an installation error. Tech Line and safety told me this this is an installation issue not the fault of the machine not the fault of the customer. ; ordrng 1 W11416847 (Harness) and 1 TJ5604 (3 prong) and 1 S

We serviced a

WHIRLPOOL RANGE

Model WFG515S0EB0

Near Andover, OH 44003

Jeff M

Job Details: 07/14/2021

The main control board is not sending power to the spark module to ignite the spark igniter inside the oven. Needs a main control; ordrng 1 WPW10348656 (Control) and 1 S

We serviced a

MAYTAG DRYER

Model MEDP576KW1

Near Elyria, OH 44035

Corina B

Job Details: 07/14/2021

Timer and retainer were replaced. Opt test ok.

We serviced a

KENMORE WASHER

Model 110.20902991

Near Solon, OH 44139

Joe O

Job Details: 07/14/2021

Installed lid switch. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Shaker Heights, OH 44120

Jason N

Job Details: 07/14/2021

"Cc unit leaking from freezerCustomer states floor is damaged from freezer leaking water. Confirmed lot of wood damage to floor, advised customer I will have to pull unit and will do my best to not cause more. Customer ok with that. Found ice buildup on freezer bottom, evap drain frozen over. Cleared ice and frost from freezer. Pulled drain tube form rear of unit, solid gunk buildup in p trap. Cleared. Reinstalled. Ensure good flow through tube. Customer also wanted quote for a door bin shelf. Ordering. Customer will install himself. ; ordrng 1 W10846358 (Trivet bin)"

We serviced a

GE RANGE

Model JGSP28SEK4SS

Near Shaker Heights, OH 44120

Jason N

Job Details: 07/14/2021

"Cc unit has made a whoosh sound periodically when using ovenCustomer stated a few times since last service the oven has made a whoosh sound while trying to run a preheat for bake. Checked ignitor condition. Proper install, ignitor located next to burner tube. Ran bake test, ignitor glowing, good amp draw, good ignition. Checked top vent to ensure clear. Ran bake test several times, good ignition each times, no whoosh or gas smell. Let cycle. Could not duplicate issue at this time. Advised customer to ensure top vent is clear and never covered with items."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Cleveland, OH 44113

Jason N

Job Details: 07/14/2021

"Cc unit leaking from underneath Ran wash cycle, found water blowing out from water inlet manifold assembly in rear when unit went to drain. Pulled unit. Found inlet assembly cracked. Unit needs inlet manifold assembly. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11407411 (Water inlet assembly)"

We serviced a

KITCHENAID MICROWAVE

Model KBHC109JSS0

Near Bay Village, OH 44140

Gabriel P

Job Details: 07/14/2021

"Found the magnetron defective but we had unit open and found thermal on mag shorted replace put unit back together heat a cup of cold water for 30 seconds and it was hot"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Bedford Heights, OH 44146

Brian M

Job Details: 07/14/2021

Cc unit leaking Found Ice maker bail arm to have popped off and unit over full with ice and when filling water is going around and dripping into chute Cleared ice and fixed arm OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Kent, OH 44240

Brian M

Job Details: 07/14/2021

Ran entitlement issue date 8-21-20Cc unit fills and drains Found hose on ground Put hose in sink Ran test OP Test Ok

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Eastlake, OH 44095

Dan H

Job Details: 07/14/2021

"Recovered refrigerant, installed evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHW1

Near Kent, OH 44240

Brian M

Job Details: 07/14/2021

Issue remains Unit will run fine almost 30 min after a drain Spoke to 2 senior techs Maybe a issue with UI or float switch ; ordrng 1 W11255655 (console) and 1 WPW10195039 (float switch)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Kent, OH 44240

Brian M

Job Details: 07/14/2021

Cc unit not spinning Replaced actuator OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM3

Near Aurora, OH 44202

Joe O

Job Details: 07/14/2021

Installed sump assembly. Ran test cycle. Op test ok

We serviced a

AMANA DISHWASHER

Model ADB1500AWQ01

Near Willoughby, OH 44094

Dan H

Job Details: 07/14/2021

"Customer complaint that unit is not draining completely, confirmed, found filter screen and drain port on garbage disposal clogged, cleared, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Chesterland, OH 44026

Joe O

Job Details: 07/14/2021

Installed dispenser. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Strongsville, OH 44136

David R

Job Details: 07/14/2021

"Replaced both control and ui. Ran a normal cycle, good. All components working. Ran a diagnostics cycle. Good."

We serviced a

MAYTAG DISHWASHER

Model MDB7959SHZ1

Near Avon Lake, OH 44012

Marie V

Job Details: 07/14/2021

"Cc that the top rack something broke on it, cust has pieces. Confirmed right hand side rack broke in a corner. Replace both. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204GPS0

Near Strongsville, OH 44136

David R

Job Details: 07/14/2021

"Customer had POP, took pics Aug 20,2020. Cc unit not washing. No error codes. Found pump in range of resistance. Control sending lower than 100 bolts AC. Ordering both control and wash pump. Replace control first. ; ordrng 1 W11124384 (Control) and 1 W11305303 (Wash pump)"

We serviced a

SAMSUNG DRYER

Model DV50F9A6GVW/A2

Near Avon Lake, OH 44012

Marie V

Job Details: 07/14/2021

"Cc that the unit is taking too long to dry clothes and that the sensor will shut down unit and clothes arent dry still. Turned unit on and check if it was heating. Pass. Check air flow outside. Found foil vent it kinked in the back on the unit, not allowing a proper air flow. Advice cust to replace foil flexible vent for rigid metal or flexible metal because those are considered fire hazard. Unit cycles between 168* and 115*. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Sheffield Lake, OH 44054

Gabriel P

Job Details: 07/14/2021

"Replace cam,opt test ok; used 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW3

Near Strongsville, OH 44149

David R

Job Details: 07/14/2021

"Cc unit control options not working, intermittent no lights on UI. Had a servicer from different company come out. Suggested replacing both controls. Authorization code sent over to us, full repair. Found F5-E1, F3E2, F6E1. Tested and valves are good. Ordering controls, and latch. ; ordrng 1 W10810403 (Latch) and 1 W11195970 (Control) and 1 W11135391 (Ui)"

We serviced a

AMANA REFRIGERATOR

Model ASI2275FRS00

Near Grafton, OH 44044

Corina B

Job Details: 07/14/2021

Cc that ice maker not working. Verified and found that ice maker is leaking through the bottom will need a new ice maker and valve; ordrng 1 WPW10300022 (Icemaker) and 1 WPW10179146 (Water valve)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Broadview Heights, OH 44147

Corina B

Job Details: 07/14/2021

Cc that unit is heating but not drying there clothes properly and having a lot of condensation inside unit. Verified and unit is heating properly found that vent is clogged up and will need to be cleaned out. Unit is working as designed.Explained to customer and gave him the number for dryer vent wizards to get it cleaned out for proper airflow. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Kent, OH 44240

Brian M

Job Details: 07/14/2021

Cc no water Installed water valve Ran auto test and calibration OP Test Ok ; used 1 W11210459 (VALVE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Lorain, OH 44053

Gabriel P

Job Details: 07/14/2021

Replace door opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Mentor, OH 44060

Joe O

Job Details: 07/14/2021

"Installed gear case, cam, and belt. Ran test cycle. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS7

Near Strongsville, OH 44136

David R

Job Details: 07/14/2021

"Cc unit top rack is broken. Replaced from t/s. Tested, good. Op test ok. ; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFW2055FRZ00

Near Cleveland, OH 44134

Jason N

Job Details: 07/14/2021

"CcCustomer showed pop Customer states unit needs leveled. Leveled unit for door gap and unit level. Customer stated unit is still not even, gaps are uneven on right and left hand sides as well as on top. Found floor is not even under unit, advised customer. Found cabinet above unit is sagging on left hand side. Snapped pics."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Highland Hills, OH 44122

Jason N

Job Details: 07/14/2021

"Cc unit not spinning/draining clothing all the way.Ran diagnostics. Found code f3e3 for water inlet temp fault and f8e1 for long fill/no fill. Ran auto test, no cold water coming in to unit. Checked all valves that I could see, all are turned on. Advised customer they would have to contact plumber or building mgment to have cold water source issue resolved. Unit op test good."

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Amherst, OH 44001

Gabriel P

Job Details: 07/14/2021

Found panel bent ordering ; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Shaker Heights, OH 44120

Jason N

Job Details: 07/14/2021

"Installed pump and motor assembly. Ran wash test, all functions normal. Op test good."

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Painesville, OH 44077

Dan H

Job Details: 07/14/2021

"Installed new shifter, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHW1

Near Kent, OH 44240

Brian M

Job Details: 07/14/2021

Installed control and valve Ran test cycle OP Test Ok

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Amherst, OH 44001

Gabriel P

Job Details: 07/14/2021

"Replace piston and switches and fuse,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Streetsboro, OH 44241

Brian M

Job Details: 07/14/2021

Cc unit goes into out of balance Found unit to be leaning back and to the right Adjusted feet so basket is center and Frame is stable Ran high speed spin test OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHB0

Near Brecksville, OH 44141

Corina B

Job Details: 07/14/2021

Replaced the adjusters. The stops are missing. Will need new stops. Cust can install. ; ordrng 2 WPW10508950 (Stop)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5KVEXVB00

Near Cleveland, OH 44120

Corina B

Job Details: 07/14/2021

Cc that ice maker not working or the dispenser. Verified found some ice in bin and tried to dispense ice and it was dispensing fine verified ice maker and it is working intermittently will need to order icemaker. Office to reschedule icemaker out of stock.; ordrng 1 WPW10190965 (Ice maker)

We serviced a

MAYTAG WASHER

Model A9800

Near Kirtland, OH 44094

Brian M

Job Details: 07/14/2021

"Cc unit will not spin Found fuse open Replaced using truck stock OP Test Ok ; used 1 W10138793 (FUSE, MICROWAVE) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Novelty, OH 44072

Jason N

Job Details: 07/14/2021

"Cc unit codes f9e1Ran diagnostics, confirmed code f9e1 for drain problem. Checked drain pump and drain hose install. Drain pump clear, drain hose installed incorrectly on unit, rubber elbow kinked. Corrected drain hose install. Ran wash test then cancel drain. Drain out strong. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Painesville, OH 44077

Dan H

Job Details: 07/14/2021

"Customer complaint of burning smell, ran diagnostics found f7e6(motor fault) error code, found new style shifter fallen out of cam , installed new shifter, unit started lid lock started clicking and the control popped , installed new lid lock, op test no good , control is completely dead now, unit needs new control , part is out of stock so not scheduling return appointment ; ordrng 1 W11417466 (Cntrl), used 1 W10913953 (ACTUATOR), and 1 W11307244 (DOOR LOCK) from stock"

We serviced a

GE OTR MICROWAVE

Model JVM6177DF1BB

Near Lyndhurst, OH 44124

Brian M

Job Details: 07/14/2021

"Cc unit running when plugged in Found door switches not functioning properly and latch housing broken Needs door switches and switch housing Est only ; ordrng 1 WB06X10676 (latch-body) and 2 WB24X829 (switch,door sense)s and 1 WB24X830 (sw-monitor) and 1 WB06X10128 (lever switch lower)"

We serviced a

GE REFRIGERATOR

Model ZIS420NRJ

Near Pepper Pike, OH 44124

Brian M

Job Details: 07/14/2021

"Cc unit not cooling Found unit running but compressor cold Installed inverter box Compressor started Found fridge light switch sticking Needs light switch Customer wants to try and install himself if not he will call ; ordrng 1 WR23X10725 (light switch), used 2 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Painesville, OH 44077

Jeff M

Job Details: 07/14/2021

Installed the new part op tested good. Ui control

We serviced a

KITCHENAID BUILT IN FRIDGE

Model KSSC42QKS02

Near Painesville, OH 44077

Jeff M

Job Details: 07/14/2021

The unit isnt cooling. The unit is having a hard time starting the main control failed. ; ordrng 1 W10823805 (Control) and 1 S

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Thompson, OH 44086

Joe O

Job Details: 07/14/2021

"Cc: not finishing a cycle, not spinning clothes outFound error code f8e1(long fill no fill). Found water valve plugged. Replaced water valve with (W11038689) from surplus. Tested. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5PHAXMS10

Near Elyria, OH 44035

Marie V

Job Details: 07/14/2021

Replaced control bracket. Tested op test ok.

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Elyria, OH 44035

Marie V

Job Details: 07/14/2021

"Cc that the unit is not washing the clothes and is making a clicking noise. Ran diag found error code of F6E7 motor fault. Ran auto test, unit is not agitating. Tilted unit. Found shifter off place. Replace shifter from T/S. Calibrated unit, pass. Ran auto test, pass. Op test ok; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25IKBL01

Near Beachwood, OH 44122

Jason N

Job Details: 07/13/2021

"Cc unit not workingCustomer states unit does not power on anymore. Found GFCI outlet tripped, reset, instant retrip. Ran extension cord to standard outlet. Unit powered on, compressor not running. Relay overload popping when trying to start compressor. Compressor pulling 10.8a. Compressor locked. Unit needs new compressor. Customer not repairing at this time, will have to discuss. Estimate only at this time.; ordrng 1 W10309994 (Compessor)"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Olmsted Township, OH 44138

Marie V

Job Details: 07/13/2021

"Cc that the unit will turn on but cant change the cycles, plug unit back in, drain pump started going, and error code F5E3 lid lock was flashing. Replace lid lock from T/S and calibrated unit. Tested op test ok. Started a normal cycle. And I was able to change cycles after replacing part.; used 1 W10810403 (LID LATCH) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near North Royalton, OH 44133

David R

Job Details: 07/13/2021

"Cc unit seems to not dry clothes properly. Went over not overloading and different options as dry level and heat level. Customer has cleaned out vent, no long from back of dryer to outside. Ran with load to test. Heat is coming on and cycling heat above 150*. Upped dryness level to level 4 for customer. Give more dry time added. Customer to monitor and test. Op test ok."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Willoughby, OH 44094

Joe O

Job Details: 07/13/2021

"Found ui is only fascia. Needs encoderEncoder out of stock, office to reschedule ; ordrng 1 W11481116 (Encoder)"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near North Royalton, OH 44133

David R

Job Details: 07/13/2021

"Cc of noise in spin. Gearcase when spinning or even by hand can hear the noise. Suggest replaced worn came as well. Gave estimate. Customer paid SVC only. Do not order parts. ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam), used 1 SHIPPING (shipping and handling) from stock"

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