Service History 347 - Fred's Appliance

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 07/08/2021

Replace both tracks opt test ok

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Ravenna, OH 44266

Brian M

Job Details: 07/08/2021

Installed latch Ran auto And drain and spin OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25INSS00

Near Strongsville, OH 44149

Marie V

Job Details: 07/08/2021

"Cc that the unit is not dispensing ice. Confirmed. Removed the ice bin all ice was stuck together, cust said that they dont use the ice often but they never had a problem. Explain cust that when we open the door war air get to the ice and gets stuck together and then when you try to get it is too hard that the motor cant break that ice to dispense. Remove all ice and cust got it all apart, put it back together and tested. Op test ok. Advice cust that if the ice does not get used often to avoid this issue they can get rid of the ice once a week. That will help."

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRW05

Near South Euclid, OH 44121

Joe O

Job Details: 07/08/2021

"Cc: freezing in ff section, water was not dispensingFound temps at 38 in ff section. Water is functioning at this time. Could not duplicate issue. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Grafton, OH 44044

Gabriel P

Job Details: 07/08/2021

Took pictures of pop is under one year manufacture warranty also found leak by the tip of heating element ordering element and nuts also there is a technician schedule to go replace ice maker at 20th if parts for dishwasher arrive sooner pls schedule same technician to replace part the same day ; ordrng 2 W11538351 (Nut)s and 1 W11537778 (Heater)

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Kent, OH 44240

Brian M

Job Details: 07/08/2021

Installed new sump ran test cycle Still same leak in same location For further testing need customer to have a braided water line installed so we can pull dishwasher out and verify where leak is coming from Used old drain pump on new sump assembly because it was damaged ; ordrng 1 W11412291 (Drain pump)

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS1

Near Streetsboro, OH 44241

Brian M

Job Details: 07/08/2021

"Cc of no bake or broil Found control not sending power to igniters And spark module seems to be hot Needs control, and spark module Parts not in stock office to schedule ; ordrng 1 W11162730 (module-spk) and 1 W11393093 (Control)"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Strongsville, OH 44149

Gabriel P

Job Details: 07/08/2021

"Found shifter came out of place replacing the original shifter,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Aurora, OH 44202

Brian M

Job Details: 07/08/2021

Found temps in ff section to be 26-35Freezer section to be at 22 Found frost pattern to be on half of freezer evap Needs sealed system repair Needs compressor evap and drier Unit is under 5 year warranty for sealed system ; ordrng 1 W10756020 (compressor) and 1 W10286069 (drier-uv) and 1 W11035765 (evaporator)

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Aurora, OH 44202

Brian M

Job Details: 07/08/2021

Cc unit not baking properly Found oven to be about 15 degrees to low Calibrated oven OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Parma, OH 44130

Marie V

Job Details: 07/08/2021

Replace dispenser. Tested with some water. Op test ok

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW2

Near Warrensville Heights, OH 44128

Jason N

Job Details: 07/08/2021

"Cc unit not washing clothesRan diagnostics, found codes f7e6 for motor fault. Checked under unit, found splutch bound up, yoke will not move. Replaced using truck stock. Reran auto test and calibration. All functions passed. Op test good. ; used 1 W10721967 (PULLEY) from stock"

We serviced a

CROSLEY WASHER

Model CAW35114GW0

Near Fairport Harbor, OH 44077

Jeff M

Job Details: 07/08/2021

Cold water valve was not functioning replaced it with truck stock unit tested good; used 1 W11210459 (VALVE) from stock

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near North Royalton, OH 44133

Corina B

Job Details: 07/08/2021

"CC that the unit does not finish a cycle. Ran diag F8E1 NO FILL, LONG FILL, F3E1 PRESSURE SYSTEM FAULT. Replaced the control and pressure hose. Ran a calibration. Started a normal cycle with clothes finished a cycle. Cust was using a full cup of sanbil laundry sanitizer would cause a lot of soap suds. Opt test ok."

We serviced a

WHIRLPOOL RANGE

Model WRS571CIHZ01

Near North Royalton, OH 44133

Corina B

Job Details: 07/08/2021

CC that there is a noise and food freezing on the wall by the freezer. Confirmed. Found the damper making a noise. Will need a new damper. The bins have a space in between. Advised cust to have the shelfs in line. ; ordrng 1 W11164593 (Damper)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Maple Heights, OH 44137

Jason N

Job Details: 07/08/2021

"Cc unit still not sensing properly. Found unit stuck in drain mode. Could not cancel out. Checked pressure hose, could not blow through, found hose kinked at tub connector. Cut kinked section out, reattached. Ran wash test cycle. Unit sensed and advanced to wash. Op test good."

We serviced a

MAYTAG FREEZER

Model MZF34X16DW06

Near Maple Heights, OH 44137

Jason N

Job Details: 07/08/2021

"Cc unit not cooling Customer has not cooled yet after last service attempts. Plugged in unit, found compressor starting up and immediately shutting back off. Replaced start device using customer supplied pre Id part(supplied with compressor). Compressor started up and stayed running, watched frost pattern for 15 min. Frost pattern forming, checked low side pressure, good at 1psi. Unit starting to cool. Advised customer monitor and 24 hrs unit will be ready to restock."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near University Heights, OH 44118

Joe O

Job Details: 07/08/2021

Cc: not washingFound error codes f4e3(motor not running) f5e1(door stuck open). Door latch is functioning. Found sump receiving proper power. Not powering on. Needs sump assemblySump shows out of stock. Office to reschedule; ordrng 1 W11087376 (pump&motor)

We serviced a

WHIRLPOOL ICEMAKER

Model WRS555SIHZ00

Near Painesville, OH 44077

Jeff M

Job Details: 07/08/2021

The icemaker has failed the unit is getting power. The harness tested good the unit needs a new icemaker. ; ordrng 1 W10873791 (Icemaker) and 1 S

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Painesville, OH 44077

Jeff M

Job Details: 07/08/2021

The unit was unlvl op tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Painesville, OH 44077

Jeff M

Job Details: 07/08/2021

Customer only uses the dishwasher once a week. I recommended for her to start using a clean washer cycle more often and using the dishwasher more frequently and if anything at least open the door in between washes so I can hear out this will solve the issue

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS26C4XXB00

Near Olmsted Township, OH 44138

Gabriel P

Job Details: 07/08/2021

"Check all switch all good check sensor level good check ice maker and re jump start but not cycling replace from t/s opt test ok ; used 1 SENIORDISCOUNT (senior discount), and 1 WPW10251076 (ICE MAKER ASSY) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AEW

Near Shaker Heights, OH 44120

Joe O

Job Details: 07/08/2021

"Cc: ui goes blank and stops dispensing water and ice, not making iceCustomer stated display will shut down, and ui will light up when pushing buttons but will not function. Customer stated it happened after power outage, stated its intermittent. Needs control; ordrng 1 W10890094 (cntrl-elec), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Solon, OH 44139

Brian M

Job Details: 07/08/2021

Installed diffuser OP Test Ok

We serviced a

JENN-AIR COOKTOP ELE

Model JGD3430GB00

Near North Royalton, OH 44133

Corina B

Job Details: 07/08/2021

CC that the knobs and the cooktop is hot to touch. Turned the cooktop on with 4 pots of water. Took temperature 200* to 180* called t/l temperature has no range on the cooktop. Working as designed. Optest ok

We serviced a

KENMORE DISHWASHER

Model 665.12773K311

Near Chagrin Falls, OH 44023

Brian M

Job Details: 07/08/2021

Installed drain pump OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Cleveland, OH 44111

Jason N

Job Details: 07/08/2021

"Cc unit freezing product in ff section even on warmest setting.Checked evaporator health, found small ice ball on cap tube, no frost pattern. Unit has refrigerant leak. Quoted customer for sealed system repair, customer not repairing. Collected service call."

We serviced a

GE REFRIGERATOR

Model PSC23SGRBSS

Near Cleveland, OH 44113

Jason N

Job Details: 07/08/2021

"Cc unit does not dispense water or ice.Found no water will dispense and unit not making ice. Checked water in source in back of unit. Good water pressure in to unit and through filter housing. Checked reservoir. Not frozen. Checked power in to inlet valve, good at 119v when calling for water. Unit needs inlet valve. ; ordrng 1 WR57X33326 (Valve)"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Bay Village, OH 44140

Gabriel P

Job Details: 07/08/2021

"Found woman hair clip making vibrating sound and 2 pennies as well clear out no,more noise opt test ok"

We serviced a

MAYTAG DRYER

Model MED6230HW

Near Avon, OH 44011

Gabriel P

Job Details: 07/08/2021

"Appliance was bury took pictures will need to reschedule,opt test ok ; saved tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Lakewood, OH 44107

Marie V

Job Details: 07/08/2021

"Replace filter drier, control, ui, 3way valve. Put unit into a vacc 29. Waited few min, no changes on gages. Filled unit with 1R34A 4.5OZ. Turned unit back on and ran step 40. After running step, unit started working on freezer section. Good frost pattern started forming. Op test ok. Advice cust to allow unit 24 hours to reach normal temps. Amd that this unit works one section at the time."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ

Near Avon, OH 44011

Gabriel P

Job Details: 07/08/2021

"Found fuse open replace from t/s,opt test ok ; used 1 W10138793 (FUSE, MICROWAVE) from stock"

We serviced a

GE DISHWASHER

Model GDT655SMJ5ES

Near North Ridgeville, OH 44039

David R

Job Details: 07/08/2021

"Cc unit not draining. Nothing stuck. Tested and getting correct power. Will need new drain pump. Ordering. ; ordrng 1 WD19X24829 (Drain pump kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

SAMSUNG DRYER

Model DV40J3000EWA2

Near Painesville, OH 44077

Jeff M

Job Details: 07/08/2021

The dryer is making a rattling sound I took the unit apart I found the rollers are bad and needs replaced both of them; ordrng 2 DC97-16782B (Roller)s

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rocky River, OH 44116

David R

Job Details: 07/08/2021

Unit has no error codes. Went into diagnostics and all components working correctly. Unit is good. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Lakewood, OH 44107

David R

Job Details: 07/08/2021

"Cc unit did frost up in FZ and FZ light wasnt working. After a couple days everything working fine. When coming out today. Everything good. No gaps around gasket but that might be the issue of warm arm is getting in. Gave estimate for gasket. Customer does not want to do at this time. Do not order. ; ordrng 1 W10443315 (Gasket), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Rocky River, OH 44116

David R

Job Details: 07/08/2021

"Replaced left door. Tested water and ice, good. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Lakewood, OH 44107

David R

Job Details: 07/08/2021

Cc not agitating. Found actuator out of place. Replaced from t/s. Tested in diagnostics. Good. Agitating and spinning. Op test ok ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHB02

Near Cleveland, OH 44108

Jason N

Job Details: 07/08/2021

"Cc unit frosting in freezer Found some buildup of frost in freezer section. Warm air had been leaking in. Checked door gaskets, all seem to be sealing properly. Cleared frost from freezer. Heated freezer gasket to ensure good seal. Raised unit up in front using leveling legs to help with door closure. Op test good."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model GMH6185XVS2

Near Amherst, OH 44001

Gabriel P

Job Details: 07/08/2021

Waited few minutes for customer to open door also he wants information what could cause issue explain him also he the side to not fix we reset board and start working; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXW01

Near Avon Lake, OH 44012

Marie V

Job Details: 07/08/2021

"Cc that the unit has a small leak and that the right hand side door you have to push the door to get it to close, and that the ice has gotten smaller and smaller. Confirmed ice it is smaller and door is hitting the bottom liner , door has to be leveled . Found water line for ice maker broken. Cut the line off and added a union and water line to get it installed on valve. Leveled unit , Tested op test ok. ; used 1 TJ80-56 (5/16' X 1/4' JOHN GUEST FITT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Chagrin Falls, OH 44022

Joe O

Job Details: 07/08/2021

"Cc: shutting down mid cycle, not powering onFound unit receiving proper power. Found no stored error codes. Unit shut down mid cycle. Found unit still receiving proper power. Needs controlControl shows under 5 year parts only warranty in entitlement. Control out of stock office to reschedule; ordrng 1 W11305303 (cntrl-elec)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Painesville, OH 44077

Jeff M

Job Details: 07/08/2021

The line was plugged in the drain hose

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Roaming Shores, OH 44084

Jeff M

Job Details: 07/08/2021

Installed new part did not work. I just of the harness harness is good I just of the control board its still not sending power. After further inspection I found a huge indentation on the door not fully engaging the switch but engaging enough to not sound the door open alarm and to also shut the lights off but not engaging it enough to allow the dispenser to work needs a door; ordrng 1 W11307224 (Door)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Mayfield, OH 44143

Joe O

Job Details: 07/08/2021

Cc: not cooling in ff sectionFound temps in ff section at 53 degrees. Found ff evap completely frosted over. Found thermistor out of range. Needs ff evap fan assembly. Replaced fan assembly. Steamed out evaporator. Op test ok ; used 1 W11033168 (FRESH FOOD EVAP HARNESS) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Cleveland, OH 44102

David R

Job Details: 07/08/2021

"Cc unit not washing, water coming into unit but no sounds from motor. Ran normal wash, water entered but wash motor did not start, cancelled and drained. Went into diagnostics, 4-3 wash motor error. Can hear motor just humming. Getting power. Will need wash motor. Ordering.***office to reschedule ; ordrng 1 W11087376 (Wash motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Conneaut, OH 44030

Jeff M

Job Details: 07/08/2021

"The unit was not heating customer did have the venting cleaned by the maintenance. So the vent is clean I did find the dryer lint trap was holding water due to the high amount of wax from fabric softener built up on it. the heating element thermofuse and cut off where open installed the new part op tested good. ; used 1 279838 (ELEMENT), 1 279816 (Cut off), and 1 Wp3392519 (Fuse) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5NVAXSA01

Near Strongsville, OH 44136

Corina B

Job Details: 07/08/2021

"Recovered refrigerant, replaced evaporator and drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok ; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR RANGE

Model JDS1750EP1

Near Perry, OH 44081

Joe O

Job Details: 07/08/2021

Installed ui. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Ashtabula, OH 44004

Jeff M

Job Details: 07/08/2021

Installed the new part op tested good. Drain and control

We serviced a

WHIRLPOOL RANGE

Model GGG388LXS02

Near Sheffield Lake, OH 44054

Marie V

Job Details: 07/08/2021

"Cc that the upper oven takes too long to preheat, tried to preheat unit ignitor glowing but no gas. Put the kill a wat meter, ignitor is pulling 3.4 amps. Gas valve opened up. Unit said that it was at 350* and took temps it was at 190*. Tookohms on oven sensor it was off. Unit will need oven sensor. Control acted up while I was testing oven. Advice cust that it might go any time . Ordering oven sensor.; ordrng 1 WP7430P044-60 (Oven sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA RANGE

Model ARG7302WW

Near Madison, OH 44057

Jeff M

Job Details: 07/07/2021

Ignitor failed installed the new part op tested good. ; used 1 12400035 (Ignitor) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Cleveland, OH 44143

Jason N

Job Details: 07/07/2021

"Cc unit not cooling in refrigerator section. Found ice buildup on ff evaporator. Ran thermistor tests 1,2 and 39. All passed. Ran test 3, all fans working properly. Unit needs ff evaporator fan harness. Customer not repairing, needs repaired ASAP, is calling someone else. Estimate only. ; ordrng 1 W11087438 (Ff fan harness)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GBS0

Near Chardon, OH 44024

Joe O

Job Details: 07/07/2021

Cc: intermittently not allowing selectionsFound unit is not allowing sleections. Needs uiEntitlement shows 5year parts only warranty on console assembly; ordrng 1 W11165145 (console)

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Parma, OH 44134

Marie V

Job Details: 07/07/2021

Cc that the unit is not agitating .ran diag got error code F0E5 off balance load f7e8 motor stator over temp f0e3 overload. Found impeller striped. Replace impeller from Surplus. Deleted error codes and Ran calibration and auto test. Op test ok; used 1 W10902814 (Impeller) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QMX01

Near Novelty, OH 44072

Joe O

Job Details: 07/07/2021

"Cc: not cooling, beeping, fan pulsingFound compressor not running. Found relay on control clicking on and off. Needs control; ordrng 1 W10818296 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.12773K310

Near Brecksville, OH 44141

Marie V

Job Details: 07/07/2021

"Cc that the unit is leaking. Confirmed unit is leaking from diverter, unit will need new pump assembly. Cust will call if they want to continue ; ordrng 1 W10902307 (Pump assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG FREEZER

Model WZF79R20DW03

Near North Royalton, OH 44133

Marie V

Job Details: 07/07/2021

Cc that the freezer has frost. Confirmed. Found door liner warped causing it to not seal properly. Unit will need new door. Took pics; ordrng 1 W10747004 (Door) and 1 W11178521 (Emblem)

We serviced a

WHIRLPOOL DRYER

Model WGD6120HC0

Near Columbia Station, OH 44028

Marie V

Job Details: 07/07/2021

"Replace motor , blower wheel and pulley. Put all back together hear a clicking noise but can get where is coming from, sounds from left side of unit. Took panel off and tested . No noise. Put unit back together clicking noise. Advice cust to run unit a few times to see if the noise goes away, it maybes coming from new motor or new pulley.op test ok"

We serviced a

GE REFRIGERATOR

Model CYE23TSDCSS

Near Chesterland, OH 44026

Brian M

Job Details: 07/07/2021

"Cc unit not cooling Found compressor not running Used compressor tester Compressor started and frost showed on ff evap Needs inverter ; ordrng 1 WR87X29409 (compressor inverter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Moreland Hills, OH 44022

Brian M

Job Details: 07/07/2021

Cc unit not starting Found ui lighting up but not making selections Unit seems to be locked out but does not have a lock button Needs UI and control ; ordrng 1 W11462458 (Control) and 1 W11460962 (Panel) and 1 W11460908 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Cleveland Heights, OH 44106

Jason N

Job Details: 07/07/2021

"Cc unit not cooling. Cust stated he can compressor cycling on and off. Unit unplugged when arrived. Plugged in unit, compressor kicked on. Checked amp draw on compressor, only drawing .5a. No frost pattern starting on evaporator. Unit has refrigerant leak, will need sealed system repair/refrigerant recharge. Parts not showing in stock from Marcone, office to contact customer for next service date. ; ordrng 1 W11407409 (Evaporator) and 1 W11480426 (Compressor) and 1 WPW10143759 (Filter drier)"

We serviced a

FRIGIDAIRE RANGE

Model FGGF3041KFJ

Near Cleveland, OH 44124

Joe O

Job Details: 07/07/2021

"Cc: new knobs do not sit correctly, left front and rear burners not ignitingFound igniter switches not sending power to spark module on left 2 burners. Found wrong knobs ordered. Unit has 2 different knobs. Needs knobs and switch harnessCannot return knobs due to not having original packing for them. ; ordrng 3 316564511 (knob-top valve)s and 1 316580614 (wiring harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS02

Near Cleveland, OH 44102

Jason N

Job Details: 07/07/2021

Installed auger shaft. Ice dispense test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, OH 44105

Jason N

Job Details: 07/07/2021

"Cc unit not washing clothesCustomer showed pop. Ran diagnostics, found codes f7e6 for motor fault and f8e1 for no fill/long fill. Ran auto test, unit did not shift into agitation. Checked under unit. Found shift actuator arm slipped out of splutch yoke. Per service pointer, replaced shifter actuator using truck stock. Reran auto test. Op test good.; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Madison, OH 44057

Jeff M

Job Details: 07/07/2021

Installed the new part op tested good. Icemaker

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25IKSS03

Near Chagrin Falls, OH 44022

Brian M

Job Details: 07/07/2021

"Cc of unit not cooling properly Found condenser fan not running Was able to hand spin fan and it does move but is super slow Advised customer to keep back off and put fan near compressor until replacement is done to help keep unit cooling properly ; ordrng 1 W10822259 (motor-cond), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB02

Near Pepper Pike, OH 44124

Joe O

Job Details: 07/07/2021

Cc: freezing food in ff sectionFound temps in ff section at 39 degrees and freezer at 3 degrees. Could not duplicate issue. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Solon, OH 44139

Brian M

Job Details: 07/07/2021

"Cc of no ice deli board dead and led out Found error e5 on icemaker Found wires to deli board split Found freezer led out Also found ice dispenser motor just humming Not sure if its caused by deli board issue but recommend replacing it ; ordrng 1 W11294907 (icemaker) and 1 W10822606 (motor) and 1 W11170612 (harns-wire) and 1 W10695459 (module), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA2

Near Chagrin Falls, OH 44022

Brian M

Job Details: 07/07/2021

"Cc unit not washing or drying Found error for open heater and wash motor Ran diagnostics test no good motor getting power but not running and found at the end heater turned onNeeds sump and control ; ordrng 1 WPW10605058 (pump&motor) and 1 W10875442 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Grafton, OH 44044

David R

Job Details: 07/07/2021

"Cc unit not dispensing ice. Found dispenser motor burned inside. Will need motor, shaft and seal. ** office to reschedule ; ordrng 1 W10822606 (Motor) and 1 W11509548 (Shaft) and 1 WPW10291905 (Seal), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Maple Heights, OH 44137

Jason N

Job Details: 07/07/2021

"Cc unit not powering on Checked power units unit, good at 242v L to L, 123v L to N. Control board status led slow blinking. Checked power out to UI, good at 12.5vdc. Ordering HMI panel and control. Parts not showing in stock at Marcone, office to contact customer for next service date.; ordrng 1 W11419056 (HMI panel) and 1 W11413569 (Main control)"

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model MHW5500FW1

Near Amherst, OH 44001

Marie V

Job Details: 07/07/2021

Cust had another person take a look at the unit. Cust said that she canceled last week. Does not need service on unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Strongsville, OH 44136

David R

Job Details: 07/07/2021

"Cc had questions about door being suctioned closed. Called techline, documented. Normal, when either side of door is being shut can create a vacuum on seal. Checked out unit, unit components check good. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204EPA4

Near Lyndhurst, OH 44124

Joe O

Job Details: 07/07/2021

"Cc: not drying properly, breaking cupsFound no stored error codes. Found cold water at start of cycle. Advised customer to run hot water at sink prior to starting unit. Advised customer glasses could have broke from cold water wash then adding heat. Unsure of what actually caused glasses to break. Unit is heating. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Maple Heights, OH 44137

Jason N

Job Details: 07/07/2021

"Cc unit not locking lid, not advancing cycles.Ran diagnostics, found code f8e1 no fill/long fill. Cleared code. Ran auto cycle and calibration. All functions normal. Possible household drain or water issue. Could not duplicate an issue with unit."

We serviced a

WHIRLPOOL RANGE

Model KSGG700EBS2

Near Amherst, OH 44001

Marie V

Job Details: 07/07/2021

"Cc that the oven does not heat at all. Ran diag no error codes. Turned on , it worked, cust said that it goes up to 150* and then it stops,. Preheated unit to 350* and it cycled several times. Couldnt duplicate issue. Advice cust to monitor. Rebooted unit. And tested oven. Is good. Op test ok"

We serviced a

MAYTAG DRYER

Model MED6630HC0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 07/07/2021

Cc of noise Found idler locked up Replaced using dryer kit OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Lyndhurst, OH 44124

Joe O

Job Details: 07/07/2021

Installed adjuster. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Painesville, OH 44077

Jeff M

Job Details: 07/07/2021

Installed the new part op tested good. Led light

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Parma, OH 44134

Corina B

Job Details: 07/07/2021

Model and serial number do not match. Advised cust to call the store or whirlpool to get a pop or a concession

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Mayfield Heights, OH 44124

Jeff M

Job Details: 07/07/2021

The plastic is starting to come off in layers on the user display needs a new user display. It also just needs re-leveled the side of the user displays clipping the cabinet; ordrng 1 W11243318 (Ui)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Amherst, OH 44001

Marie V

Job Details: 07/07/2021

"Cc that when you unplug unit it sparks at the outlet and that it shows an error code of F2E2. Explain cust that if unplug washer and plug back in it will arch because rapid draw on available power occurs , resulting in a brief spark. This is normal. Ran diag got error code of F2E2 UI disconnected, F0E4 spin limited by water temp. Check hot and cold they were good. Found SP on error code. Cust showed me a pic. Check all connections, they were all in. Unit will need UI and water valve.; ordrng 1 W11478526 (Ui) and 1 W11165546 (Valve)"

We serviced a

N/A N/A

Model PYG2300AWW

Near Euclid, OH 44132

Joe O

Job Details: 07/07/2021

Cc: not heatingFound gas coils failed. Replaced gas coils. Ran test cycle. Op test ok ; used 1 279834 (COIL) from stock

We serviced a

MAYTAG WASHER

Model MVWC300VW1

Near Maple Heights, OH 44137

Jason N

Job Details: 07/07/2021

Installed water level switch. Op test good.

We serviced a

JENN-AIR COOKTOP ELE

Model CVE3401B

Near Solon, OH 44139

Brian M

Job Details: 07/07/2021

Installed glass cooktop OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Beachwood, OH 44122

Jason N

Job Details: 07/07/2021

"Cc unit not cooling. Confirmed both compartments at room temperature. Compressor not running. Ran test 38, compressor did not turn on. Compressor is cold, no power from Orion board. Unit will need compressor/Orion board and most likely ff evaporator for refrigerant leak. Parts/labor covered under 2-5 yr. Compressor and evaporator not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11393142 (Compressor) and 1 W11336586 (Control compressor) and 1 W11291123 (Evaporator)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Avon, OH 44011

Marie V

Job Details: 07/07/2021

"Cc that the unit is not completing cycles and that is not agitating. Ran diag found error code of F6E7 motor fault , F0E5 off balance load detected. Ran auto test, unit is not agitating. Tilted unit found shifter came off place. Replace from T/S. Ran calibration and auto test. Op test ok ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model 665.17829

Near Parma, OH 44129

Gabriel P

Job Details: 07/07/2021

Plug old line and found no leak customer wants to return part

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ02

Near Parma, OH 44134

Corina B

Job Details: 07/07/2021

"CC that the unit is not cooling. Confirmed ff45* Fz 28*. Checked the evaporator no frost pattern. Will need a new compressor, evaporator and drier. ; ordrng 1 WP2188823 (Evaporator) and 1 WPW10143759 (Drier) and 1 W10507884 (Compressor)"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Brecksville, OH 44141

Corina B

Job Details: 07/07/2021

"CC that the dryer does not turn on. Confirmed. Found the drum and the blower wheel full of water and moisture. No water to the unit and vent is clear with not water. Checked the lint screen, the screen had a build up of fabric softener. Cleaned the screen. Found the belt was broken. Replaced the belt and idler pulley from t/s. Advised cust 6-8 bath towels equals a full load. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ04

Near Valley View, OH 44125

Corina B

Job Details: 07/07/2021

CC that the door does not shut correctly. Confirmed. Found the gasket not touch at the top of the door. Hear a vibrating noise. Adjusted the condenser. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHB03

Near Garfield Heights, OH 44125

Corina B

Job Details: 07/07/2021

Cc that door was not shutting properly. Confirmed found liner on bottom of door cracked will need new door ordered took picture of damage. Also the bin that came in was damaged took picture of damage will need new one ordered. Office to reschedule.; ordrng 1 LW10912374 (Door) and 1 W11239961 (Bin) and 1 W11223753 (Name plate)

We serviced a

WHIRLPOOL WASHER

Model LXR7133JQ0

Near Rocky River, OH 44116

Gabriel P

Job Details: 07/07/2021

Found defective tub seal is leaking also agitator will not come off and bolt of agitator broke off need does part and a second technician ordering parts listed ; ordrng 1 Wp358237 (Ag) and 1 Wp63235 (Screw) and 1 W10820043 (Basket drive) and 1 285785 (Clutch) and 1 3360629 (Gearcase) and 1 280184 (Support)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Brooklyn, OH 44144

Corina B

Job Details: 07/07/2021

Replaced the damper. Leveled the doors. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW

Near Beachwood, OH 44122

Jason N

Job Details: 07/07/2021

"Cc unit ff door not even with freezer door.Customer stated the ff door gap is not even with freezer door all the way across and the door squeaks when opening or closing. Lubricated rollers and adjusted roller height to eliminate squeak. No more adjustment to doors to even up gap, 1/4 difference from side to side. Noticed scratch in floor while working on unit"

We serviced a

GE STACK W/D

Model GUD24GSSJ0WW

Near Wickliffe, OH 44092

Joe O

Job Details: 07/07/2021

"Installed sensor kit, could not remove old pulley. Set screw seized. Did not need new pulley. Ran test cycle. Op test okTook new pulley for return. ; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Strongsville, OH 44136

David R

Job Details: 07/07/2021

Cc unit has been leaking since day one. Found grease as well coming and dripping lol over bottom components. Will need gearcase and drive components. **requesting double labor ; ordrng 1 W11423758 (Gearcase) and 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11409708 (Shield) and 1 W11395618 (Cap) and 1 W11481722 (Actuator)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSC2324VF1

Near Cleveland, OH 44144

Corina B

Job Details: 07/07/2021

Steamed the evaporator out. Replaced the control. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KENMORE WASHER

Model 110.28002012

Near Strongsville, OH 44149

David R

Job Details: 07/07/2021

"Cc unit not putting water in. Put unit on normal, started, unit locked lid, sensing, did about 2-3 mins of sending, then water started coming into unit. Cancelled and drained out. Put unit on express cycle, waited while it sensed, water going into unit, agitating. Put unit on drain/spin. Spin is good. Had customer put some clothes in unit. Normal start, let go through sensing. Water came into you after about 3-4 mins of sensing."

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