Service History 347

We serviced a

MAYTAG WASHER

Model A612

Near Richmond Heights, OH 44143

Corina B

Job Details: 05/03/2022

"Replaced the drain pump and belts. Opt test ng. Found the siphon break leaking. Will need a new siphon break. ; ordrng 1 206638 (Siphon break), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Willoughby, OH 44094

Jason N

Job Details: 05/03/2022

Installed track stop on 3rd rack rail. Op test good.

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near Avon, OH 44011

Gabriel P

Job Details: 05/03/2022

"Sensor out of range ordering ; ordrng 1 W10833885 (Sensor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Avon, OH 44011

Gabriel P

Job Details: 05/03/2022

"Replace lower harness ran test 19 heat for few minutes and test 45 fill test,opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Elyria, OH 44035

Angel

Job Details: 05/03/2022

Cc that unit will not start. Verified power and unit had 120 from neutral to L1 and L2 but from L1 to L2 had 0 volts disconnected power cord and plugged it back in and tested the power again and had the 240vac tried various times and powers stayed the same unit started working also did notice that the start switch would take more than 2 times to start unit took off cover and pushed in wires and one of them was not clicked in all the way. Tested unit again and was working every time and power maintained the same. Unit heating and starting as should. Power cord couldve just been loose. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Brooklyn, OH 44144

Angel

Job Details: 05/03/2022

Replaced front door panel and name plate. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near East Cleveland, OH 44112

Manny

Job Details: 05/03/2022

"Replaced main control, ran diagnostics opt test ok took core for return"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT2131QE3

Near Cleveland, OH 44120

Jason N

Job Details: 05/03/2022

Installed defrost harness. Ensured evaporator is clear. Good airflow to both sections. Op test good.

We serviced a

KITCHENAID RANGE

Model KSDB900ESS2

Near Madison, OH 44057

Joe O

Job Details: 05/03/2022

"Cc: ui not functioningFound ui will only allow certain selections. Needs consolePart shows limited stock. Office to reschedule; ordrng 1 W10913685 (panl-cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM02

Near Chardon, OH 44024

Brian M

Job Details: 05/03/2022

Installed door

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Parma, OH 44130

Marie V

Job Details: 05/03/2022

"Cc that the unit is not washing with hot water. Ran diag no error codes. Started normal cycle and verify water temp. It was warm. Read the owners manual and in normal regular uses warm water but in normal heavy uses hot water. Canceled unit and ran normal heavy. Unit start filling with hot water, . Showed cust the owners. Op test ok"

We serviced a

AMANA DRYER

Model NGD4655EW0

Near Bedford, OH 44146

Brian M

Job Details: 05/03/2022

"Cc unit not advancing or heating Found timer not sending power to coils Needs timer customer also wants quote for lint screen ; ordrng 1 W11043387 (timer) and 1 W11522758 (Lint), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA OTR MICROWAVE

Model AMV2307PFS07

Near Cleveland, OH 44120

Jason N

Job Details: 05/03/2022

Cc unit control box looseCustomer stated when she went to moved the unit the control box popped upwards. Found mount screw missing from control box. Replaced screw. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Painesville, OH 44077

Joe O

Job Details: 05/03/2022

Installed thermistor. Advisedly customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Cleveland, OH 44119

Manny

Job Details: 05/03/2022

"Cc basket not spinning fast enough, stated the he replaced main control and still doing the same thing, found Hub stripped, replaced hub with T/S# W10528947, ran test unit was working correctly no issues, was sitting in the truck about to leave customer came out and said that there is water coming from the bottom, tilted unit back and theres water and oil coming down the gearcase and unit stop, unit will need a gearcase customer will not proceed with the repair at this time.; ordrng 1 W11454372 (Gearcase), used 1 SHIPPING (shipping and handling), and 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ES5LHAXSB01

Near Richmond Heights, OH 44143

Manny

Job Details: 05/03/2022

"Cc that ice maker is not making ice, found ice make stuck in a harvest, removed ice maker and found a piece if white plastic stuck in ice maker auger, causing the ice maker to get stuck when auger is rotating, reinstalled ice maker and it homed and filled right away, advise customer to monitor the unit and to allow 12 to 24 hours for ice maker to harvest enough ice. Opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Painesville, OH 44077

Joe O

Job Details: 05/03/2022

"Cc: error code, panel peelingFound error code f6e1(communication error). Continuity tested ui harness. Connections are good. Harness is good. Found console panel coming apart. Needs panel, and main controlSerial number does not fall under sp. Control and console show out of stock. Office to reschedule; ordrng 1 W11460908 (Console) and 1 W11462458 (Control)"

We serviced a

MAYTAG DRYER

Model MEDB766FW0

Near Mayfield Heights, OH 44124

Corina B

Job Details: 05/03/2022

"CC that the unit is not heating. Checked the voltage good. Checked the fuses, good. Checked the heater, good. Ohmed out the motor from the control 2.6 ohms. Called BJ. Checked the heater 240 volts when running. Heater could be shorted to cabinet. Replaced the heater from t/s. Opt test ok ; used 1 279838 (ELEMENT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW06

Near Cleveland, OH 44102

Angel

Job Details: 05/03/2022

"Cc that unit is not freezing but freezing everything in the ff section. Took temps and freezer was at 30* and ff section was at 45* but customer had temp at setting 1 because everything freezes in the ff section if lowers temp. Took off evaporator cover off and found no frost pattern just big ball of ice on the capillary line compressor is trying to compensate the temperature in freezer so it keeps running making all the stuff in the ff section freeze. Called BJ to see what he thinks too just to replace the filter drier just in case if its internal leak that way we can see where the leak is coming from did not do pressurized it with nitrogen because she still has temps in freezer to maintain her stuff. Ordering compressor just in case the stub is too short. Office to reschedule compressor out of stock; ordrng 1 W11480426 (Compressor) and 1 WPW10143759 (Drier, uv)"

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW1

Near Olmsted Falls, OH 44138

Gabriel P

Job Details: 05/03/2022

Motor not starting unless a person helps it start ordering ; ordrng 1 279827 (Motor) and 1 WP694089 (Wheel)

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Brecksville, OH 44141

Marie V

Job Details: 05/03/2022

"Replaced vent and dispenser, tested unit. No leaks. Also put down on notes . 1-2 tablespoons of detergent liquid or powder, or just one pod. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near South Euclid, OH 44121

Manny

Job Details: 05/03/2022

"Cc unit not working only makes a humming noise when its plugged in. Found drain hose on the floor attached hose to sink plugged unit in and unit is stuck in a drain cycle, cleared cycle, and ran diagnostics, found code F8E1 for long fill no fill. Clear code and ran test cycle, opt test ok advise customer to keep hose elevated or attached to utility sink"

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Cleveland, OH 44105

Jason N

Job Details: 05/03/2022

"Cc unit not completing cyclesRan m/s for entitlement, unit under a yr.Ran diagnostics, found code f8e1 for low/no fill. Found cold valve shut off on wall connection. Cleared code and ran auto test, all functions passed. Ran calibration. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Olmsted Falls, OH 44138

Gabriel P

Job Details: 05/03/2022

"Ran diagnostic test found no error codes and heater temp was 160 degrees,unit working as design"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW3

Near Painesville, OH 44077

Joe O

Job Details: 05/03/2022

Installed control. Ran auto test and calibration. Ran normal cycle.

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPS01

Near Chesterland, OH 44026

Corina B

Job Details: 05/03/2022

"CC that the unit is not making ice. Ran diag, good. Started a cycle. No filter installed. Made ice dropped and started making more ice. Opt test ok."

We serviced a

WHIRLPOOL DRYER

Model GEW9200LW0

Near Aurora, OH 44202

Brian M

Job Details: 05/03/2022

Cc unit not heating Found wire to heater broken off Replaced wire OP Test Ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44102

Angel

Job Details: 05/03/2022

Cc that unit is wobbly. Verified and explained to customer that the tub moves like that and its normal because its held by 4 rods with springs and its hanging in the air also lifted up the top for him to see. Unit working as designed. Opt test ok.

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML75011HZ

Near Brecksville, OH 44141

Marie V

Job Details: 05/03/2022

Took Pop. Cc that the unit has not worked since it was installed. When arrived unit was showing demo mode on. Verify if unit is heating. Is not. Verify owners manual and it shows if unit is on demo mode magnetr will not operate. Turned demo mode off and tested unit. Is heating op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Maple Heights, OH 44137

Manny

Job Details: 05/03/2022

"Cc that he cant hear the evap fan when the door is open, explain to customer that the evap fan only comes on while unit is cooling and door is closed and once doors are open the fan will stop, showed him by leaving the door open and holding down the light switch, fan comes on when switch is released fan shuts off. Freezer if fully pack with items in plastic bags advise customer to move some of the items to have better air movement in the unit. He stated that the filter was stuck, showed him how to remove and install filter. Unit is working as designed. Opt test ok"

We serviced a

GE DRYER

Model DCVH480EK0WW

Near Cleveland, OH 44105

Jason N

Job Details: 05/03/2022

"Cc unit not starting cycleConfirmed unit will power on but will not start when button is depressed. Found drum belt broken, disengaging belt switch. Unit needs drive belt. ; ordrng 1 WE12X10015 (Drive belt)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near LaGrange, OH 44050

Gabriel P

Job Details: 05/03/2022

"Replace motor and yoke,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW3

Near Mentor, OH 44060

Joe O

Job Details: 05/03/2022

Cc: not heatingFound unit receiving proper power at control. Relays not opening for bake and broil. Needs controlControl out of stock. Office to reschedule ; ordrng 1 W11567368 (Control)

We serviced a

SAMSUNG DRYER

Model DV45K6500GW/A3

Near Mentor, OH 44060

Corina B

Job Details: 05/03/2022

"CC that there is scraping noise and the felt is missing. Confirmed. Found the felt missing. The front felt is good. Will need a new felt. Cust does not want to repair. Advised cust to not overload the dryer or washer. 6-8 bath towels equals a full load. ; ordrng 1 DC97-07618A (Gasket) and 1 Wpy055980 (Glue), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Aurora, OH 44202

Brian M

Job Details: 05/03/2022

Installed ui and control Advised to watch

We serviced a

FRIGIDAIRE REFRIGERATOR

Model WRT318FZDW02

Near Lakewood, OH 44107

Angel

Job Details: 05/03/2022

"Cc that unit is not cooling. Verified temps and freezer was at 46* and ff section at 50*. Plugged in my amp reader and compressor was running at .60amps and was also a little hot since its running low on freon unit has a leak in the system customer has some stuff in the freezer to keep cool for now and if I tap the system she will loose the cool she has for now. Unit will need filter drier, evaporator and compressor. Gave customer estimate and she stated shed rather buy a new unit. Charged service call; ordrng 1 W11092625 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Uv drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44128

Jason N

Job Details: 05/03/2022

"Installed motor. Did not run op test. Cust did not have an electrician look at 240v receptacle, still broken and falling apart. Advised customer Im not comfortable plugging in unit."

We serviced a

GE REFRIGERATOR

Model GSHL6PHXBELS

Near Cleveland Heights, OH 44118

Joe O

Job Details: 05/03/2022

"Installed heater, and blade, steamed evaporator. Advised customer to allow 24 hours for temps to adjust. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Eastlake, OH 44095

Corina B

Job Details: 05/03/2022

CC that there is a loud noise. Unit was in a defrost when arriving. Checked the evaporator no frost or ice blocking evaporator fan. Door gaskets are good. Compressor and condenser fan turned on no noise. Working as designed. Opt test ok advised cust to get a video of noise.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Kent, OH 44240

Brian M

Job Details: 05/03/2022

Cc no ice At arrival no ice in bin but ice in maker Few minutes Later unit dropped ice Recommend replacing ui and hv board ; ordrng 1 W11043763 (cntrl-elec) and 1 W11542754 (Ui)

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Kent, OH 44240

Brian M

Job Details: 05/03/2022

Ran quick wash found unit to have to much soap Calculated customers soap brand and changed concentrations level Re ran and now seems to be normal Advised to watch

We serviced a

KITCHENAID REFRIGERATOR

Model KBLS36FKX00

Near Rocky River, OH 44116

Angel

Job Details: 05/03/2022

Steamed out ice again and replaced bi-metal. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDC-20A

Near East Cleveland, OH 44112

Joe O

Job Details: 05/03/2022

"Cc: not workingFound unit will not start, no fill, and not washing. Found no power from timer to motor or fill valve. Needs timerCannot locate parts look up for unit. Spoke with BJ, cannot find parts or information on machine. ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, OH 44128

Jason N

Job Details: 05/03/2022

"Cc unit compressor runs too muchFound frost buildup on freezer evaporator cover. Pulled cover, found evaporator frosted over. Defrost sensor reading open. Replaced defrost sensor using truck stock part. Ran force defrost mode in diagnostics, heater circuit turned on. Op test good. ; used 1 WPW10384183 (THERMISTOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near North Royalton, OH 44133

Manny

Job Details: 05/03/2022

"Cc that filter is stuck, replaced filter and purge lines, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Oberlin, OH 44074

Gabriel P

Job Details: 05/03/2022

Customer came out side and reschedule for friday ; schdld next appmnt for 5/6 FRI !

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS23R4CW7

Near Parma Heights, OH 44130

Manny

Job Details: 05/03/2022

"Cc unit cooling sometimes and sometimes just get really hot, stated that there was frost in the freezer and she unplugged it to let the frost melt, and after she plugged in the unit didnt really cool properly. Compressor is seized up and overheating, unit will need a seal system repair, customer stated that she only wanted me to inspect it and see if it was worth repairing to give it to her son. Customer will not proceed with the repair.; ordrng 1 5303918286 (evaporator) and 1 5304475102 (comperssor frz), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Parkman, OH 44080

Brian M

Job Details: 05/03/2022

"Cc no ice Found freezer fan not producing enough air and also water valve not working Valve under warranty ; ordrng 1 W11249952 (motor-evap) and 1 WPW10341329 (water valve assy), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE FREEZER

Model LFFU14F5HWN

Near Hiram, OH 44234

Brian M

Job Details: 05/03/2022

"Cc unit not cooling Found control not functioning Needs control Customer stated he can install No need for return visit ; ordrng 1 297370600 (control-electronic), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/03/2022

"Cc no cool Found freezer fan running really slow Needs fan kit Customer to have unit defrosted prior to appointment ; ordrng 1 W11032800 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Chardon, OH 44024

Joe O

Job Details: 05/03/2022

Installed bellow. Ran auto test. Ran quick wash. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Bay Village, OH 44140

Angel

Job Details: 05/03/2022

"Cc that unit in freezer was full of frost and ice buildup and that on back of unit everything was getting frosted in ff section and dripping from back of icemaker bin. Unit was off so i could not see what was going on but did notice that in freezer the seal on one corner was not sealing properly and in the ff section did see water dripping from back of icemker bin in ceiling. And from past repair she was still having problems with the freezing in evaporator so i will be ordering fan with harness also icemaker bin seals and service pointer drip pan kit. Service pointer covers labor the labor Im charging is for steaming out seal and installing icemaker bin and return seal.; ordrng 1 W11457241 (Drip pan kit) and 1 W11087438 (Harness, fan) and 1 WPW10280988 (Icemaker bin rear gasket) and 1 WPW10320706 (Return gasket), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302EBS00

Near Eastlake, OH 44095

Corina B

Job Details: 05/03/2022

Replaced the door switch. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLRS267ZCW1

Near Strongsville, OH 44149

Marie V

Job Details: 05/03/2022

"Cc that the ice maker was shut off because it was building ice on ice maker and that sometimes it makes a knocking sounds but is ok. Verify water valve. Tested dispenser on the door. Works good but when you press the pad to get water the ice maker fills up with water as well. CalledBJ. Unit has on the wiring harness a diode, is defective. Unit will need new harness. Office will contact once they have eta on the part. And couldnt duplicate noise issue. ; ordrng 1 240346402 (Wiring Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Oberlin, OH 44074

Marie V

Job Details: 05/03/2022

Cc that the unit is making a loud noise. Confirmed. Took unit apart found rollers needed to be replaced. Use dryer kit from T/S. Put back together. Tested unit. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Austinburg, OH 44010

Brian M

Job Details: 05/03/2022

Installed icemaker and fan Reset fridge OP Test Ok Advised to let cool for 48 hours

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Eastlake, OH 44095

Corina B

Job Details: 05/03/2022

Replaced the control and fabric softener switch. Ran a calibration. Started a rinse and spin. Fabric softener dispensed. Opt test ok. Brought core back for return

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Avon Lake, OH 44012

Angel

Job Details: 05/03/2022

Cc that unit has a fowl smell coming from the back of unit. Verified and smell was coming from the drain tube in back of unit it was clogged up with debris and calcium from water took it out and cleaned it. Explained to customer that it starts getting clogged up after time and causing bad smell if not cleaned out. Also made sure that the freezer pan was clean and it was. Also customer will need right hand side door seal its cracked and not sealing properly.; ordrng 1 W10407212 (Seal)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Jefferson, OH 44047

Jason N

Job Details: 05/03/2022

"Installed spray arm and sump assembly. Adjusted unit for slight tilt back. Ran wash test for 20 minutes, no leaks found. Op test good."

We serviced a

KENMORE WASHER

Model 110829791000

Near Westlake, OH 44145

Gabriel P

Job Details: 05/03/2022

"Found latch defective ordering ; ordrng 1 285671 (Latch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

GE OTR MICROWAVE

Model SCA1001KSS01

Near Ashtabula, OH 44004

Joe O

Job Details: 05/03/2022

Cc: surface light keeps burning outFound light socket receiving proper power. Needs bulbCustomer is ordering elsewhere

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Brook Park, OH 44142

Manny

Job Details: 05/03/2022

"Cc that sensing light is staying on, ran diagnostics not codes light is off, ran test cycle opt test ok"

We serviced a

FRIGIDAIRE DRYER

Model FEQ332ES0

Near Painesville, OH 44077

Jason N

Job Details: 05/03/2022

"Cc unit making loud roaring noise Customer stated unit was making a loud roaring noise for about a week, now its intermittent. Ran dryer op test, noticed motor is loud when driving drum, can hear motor surging. Motor bearings are wore, unit needs motor replaced. ; ordrng 1 131560100 (Motor)"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW1

Near Lorain, OH 44053

Angel

Job Details: 05/03/2022

Cc that unit had a F9 error code. Verified error codes and did not have any error codes stored. Customer stated she just wanted to make sure unit was fine because she is having problems with the plumbing in her home where you can not use the water in more than one place because if not the pressure just keeps dropping in the water lines. Explained to her that thats her issue she new that had to be the problem but wanted to make sure the washer is good. Unit working as designed she has plumbers working on issue at the moment.

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Mentor, OH 44060

Corina B

Job Details: 05/02/2022

"CC that the unit does not go past wash. Ran diag F7E5 SHIFTER FAULT F8E1 NO FILL, LONG FILL. Found the cold valve not putting water in. Replaced the valve from t/s. The belt and cam are squealing. Do not want to repair the noise. Ran a calibration. Started a bulky item sheet load. Opt test ok. ; used 1 W11210459 (VALVE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Lorain, OH 44052

Angel

Job Details: 05/02/2022

Replaced control and drain pump also found drain pump clogged up with a single edge blade and a bobby pin. Opt test ok.

We serviced a

FRIGIDAIRE DISHWASHER

Model PLD4050RHC1

Near Elyria, OH 44035

Marie V

Job Details: 05/02/2022

"Cc that the unit have stains in the dishes, unit is not cleaning up properly. Started unit , working good. Removed bottom piece for filter, unit need to be cleaned up and drain hose need to be replaced. ; ordrng 1 807117001 (Drain hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Fairport Harbor, OH 44077

Joe O

Job Details: 05/02/2022

Installed control. Programmed. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Mantua, OH 44255

Brian M

Job Details: 05/02/2022

Called whole to document issue again Going for product report

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2735NE0

Near Willoughby, OH 44094

Jason N

Job Details: 05/02/2022

Installed ice selector solenoid and inlet valve. Water fill on dispense and ice maker good. Solenoid still not switching between cubed and crushed. Found 0v to solenoid from control board. Damaged relay on control from shorted solenoid coil. Unit will need control board to fix cubed/crushed dispense issue. ; ordrng 1 242115279 (Control)

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Willoughby, OH 44094

Jason N

Job Details: 05/02/2022

"Installed evaporator fan motor, blade and harness. Customer stated sound level is definitely reduced. Op test good."

We serviced a

WHIRLPOOL WALL OVEN

Model WOC95EC0AS01

Near Mentor, OH 44060

Joe O

Job Details: 05/02/2022

"Installed inverter. Unit still throwing f1e5 error. Needs magnetron. Spoke with BJ, he stated we will cover magnetron. ; ordrng 1 W11346197 (Magnetron)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Bedford, OH 44146

Manny

Job Details: 05/02/2022

"Cc unit leaking from the bottom, stated the water was coming from under the unit. Ran diagnostics and no codes, ran test cycle no leaks, set unit for normal cycle and deep fill, let unit fill up and no leaks, drain unit and no leaks, can find any leaks at this time advise customer to monitor the unit for the next few loads and if she sees any leaks to try and get a pic or video of where the water is coming from so it can be easier to determine where the water comes from. Opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS3

Near Avon, OH 44011

Gabriel P

Job Details: 05/02/2022

"Unit fills and drain but will not pump water to dishes giving estimate on pump customer wants to fix replace from t/s,opt test ok ; used 1 WPW10605057 (Pump) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near North Ridgeville, OH 44039

Marie V

Job Details: 05/02/2022

"Cc that the unit started but it shuts off and is not draining. Theres water inside . Press cancel to drain the water, no power going to drain pump. Took panel off and verify power coming out to drain pump had 5volts. Unit will need new control board. Control is covered under warranty, called BJ to confirm. ; ordrng 1 W11120155 (Control board)"

We serviced a

KENMORE WASHER

Model 41748102701

Near Wickliffe, OH 44092

Jason N

Job Details: 05/02/2022

Installed drain hose. Ran wash test then spin and drain. No leaks present. Op test good.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Bedford Heights, OH 44146

Manny

Job Details: 05/02/2022

"Cc unit leaking water from the bottom, ran diagnostics and not codes ran test cycle unit working without leaks when the unit started draining saw a spray of water come out of the stand pipe, noticed drain hose was against the wall of the pipe instead of in the hole, fixed hose and ran test cycle, opt test ok."

We serviced a

JENN-AIR COOKTOP ELE

Model JIC4736HB

Near Rocky River, OH 44116

Marie V

Job Details: 05/02/2022

"Took POP . Cc that the unit while cooking was making a loud crackling noise and now theres a satin between the glass or under glass. I was able to remove the stain without a scraper. , explain cust that stains that the cook top gets and cant get them off or you dont feel them in the cooktop thats a stain or something that burned in the glass, the only way to get that off is using the scraper that comes with the cleaning kit. Tested burner and I couldnt duplicate the issue. Also on the owners manual shows that crackling , This sound occurs when cookware is used that consists of different materials. The noise is caused by vibrations in the joint faces between the different layers. It may change depending on the amount and type of food being cooked. Unit is working as designed at this point."

We serviced a

AMANA DRYER

Model NED5800HW0

Near Westlake, OH 44145

Gabriel P

Job Details: 05/02/2022

Dryer is working as designed they accidentally load it too much one day gave them knowledge on how to use it better

We serviced a

WHIRLPOOL SXS REFRIGERATOR

Model WRS342FIAW00

Near Cleveland Heights, OH 44118

Jason N

Job Details: 05/02/2022

"Cc unit ice not dispensingFound ice container not sitting flush, auger shaft slipping on container receiver. Cleared ice from under container, adjusted shift slightly upwards to help seat shaft into receiver. Tested ice dispense, ice dispense test good on both cubed and crushed. Customer stated she needs water filter changed, shes not sure how. Showed her where filter is located and how to change filter. She will do it herself after she buys a filter. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Solon, OH 44139

Manny

Job Details: 05/02/2022

"Cc unit not cooling, checked temperatures and 87 in RC and 82 in FC, pull unit out and found unit unplugged, customer stated that the unit has been unplugged for about a week now, plugged in the unit and all components are working, advise customer that will have to reschedule and to keep the unit plugged in to properly diagnose it on the next visit. ; schdld next appmnt for 5/4 WED AM"

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs321sdhv00

Near Chagrin Falls, OH 44022

Manny

Job Details: 05/02/2022

"Cc uni5 not dispensing water, checked pressure good pressure, removed filter and a spray of water from the filter housing, unit will need filter housing replaced.; ordrng 1 W11172791 (housing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDB200VQ0

Near Shaker Heights, OH 44122

Manny

Job Details: 05/02/2022

"Cc unit making a screeching noise, verified and the noise is really high pitch. Removed front cover and noticed the bulkhead has a cut from the drum grinding on it unit will need bulkhead and drum. Customer will not proceed with the repair at this time if they change their mind theyll call us.; ordrng 1 W10549615 (drum) and 1 WP8557244 (bulkhead), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near North Olmsted, OH 44070

Angel

Job Details: 05/02/2022

Cc that unit is still not cooling. Checked temperatures and freezer was 70* and ff section at 71* went to back of unit and compressor was running at .60amps it was too low. Called BJ explained to him issue and stated to pressurize system with nitrogen so i did and found unit leaking from evaporator capillary line from the cabinet unit will be able to be repaired. Called techline spoke with Andrew explained issue and stated that unit will go under review and they will contact customer for further steps.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF730PAYB6

Near Brook Park, OH 44142

Angel

Job Details: 05/02/2022

Replaced wash pump tested unit no leaks. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Cleveland Heights, OH 44118

Jason N

Job Details: 05/02/2022

"Cc unit not filling with waterRan diagnostics, found codes 6-1 for low water/valve mechanical issue and 6-2 for fill valve electrical problem. Checked voltage to valve, 0v. Checked resistance of valve coil, good at 13.8k ohms. Pulled outer door panel, found broken wires inside door. Repaired wiring, wrapped wiring, ensured no tension on wires. Started wash test, unit filled with water and started washing. Op test good."

We serviced a

KENMORE DRYER

Model 110.60222511

Near Shaker Heights, OH 44122

Jason N

Job Details: 05/02/2022

"Cc unit out heating Checked all thermals, found heater element open, will need replaced. Replaced heater element using truck stock part. Ran dryer test on timed dry. Good heat. Op test good. ; used 1 279838 (ELEMENT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Sheffield Lake, OH 44054

Angel

Job Details: 05/02/2022

Replaced valve and water line. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDT01

Near Mayfield Heights, OH 44124

Jason N

Job Details: 05/02/2022

"Cc unit freezing in ff section, product soft in freezerFound temps at 42 degrees in ff section, 25 degrees in freezer. Pulled evaporator cover, found light frost pattern on first coil. Unit has refrigerant leak, will need sealed system repair. Sealed system repair covered for 5yr. ; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator), used 1 WPW10143759 (DRIER) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lorain, OH 44053

Angel

Job Details: 05/02/2022

Cc that lid was not latching. Confirmed found latch out of place with the clips broken also bezel that covers the latch was broken as well. Replaced latch and ordering bezel customer stated they will install because it just clips on. Opt test ok.; ordrng 1 W11545554 (Bezel)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Chardon, OH 44024

Jason N

Job Details: 05/02/2022

Installed 3way valve solenoid. Ran diagnostics test 4 to ensure proper function.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Euclid, OH 44132

Corina B

Job Details: 05/02/2022

Replaced the rails and stops. Opt test ok

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Westlake, OH 44145

Gabriel P

Job Details: 05/02/2022

Found error code f0 E1 load detection on a clean washer cycle also found tubes on bellow clog with dog hair

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Mentor, OH 44060

Joe O

Job Details: 05/02/2022

Installed motor and blower wheel. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KENMORE DRYER

Model 110.748324

Near Eastlake, OH 44095

Joe O

Job Details: 05/02/2022

Cc: noiseFound debris hitting blower wheel. Removed. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Mantua, OH 44255

Brian M

Job Details: 05/02/2022

"Cc unit frosting up again in freezer Found unit not going into proper defrost During test cycle defrost heater does work Would recommend wire harness and Control Office to schedule parts not in stock ; ordrng 1 W11436574 (Control), ordrd 1 W11502499 (Harness)"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Kent, OH 44240

Brian M

Job Details: 05/02/2022

Cc unit missed rinse cycle Found no stored errors Ran auto test and calibration No issue found Advised to watch

We serviced a

WHIRLPOOL WASHER

Model WFC8090GX0

Near Cleveland, OH 44112

Joe O

Job Details: 05/02/2022

"Cc: no displayFound unit will power on, but has black screen. Cycled power. Display returned. Entered diagnostics. Found error codes f6e0. No information on tech sheet for error code. But f6 is a communication error. Advised customer if issue comes back they will need outer door and possibly a control. Built estimate for door.Customer stated they will not repair; ordrng 1 W11280150 (door), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Kent, OH 44240

Brian M

Job Details: 05/02/2022

Cuz never received heater Cc of error Found float switch to have water in pan Most likely due to unit not installed properly unit was leaning forward Fixed feet and replaced float OP Test Ok

We serviced a

GE REFRIGERATOR

Model GNE29GSHESS

Near Willoughby Hills, OH 44094

Joe O

Job Details: 05/02/2022

Installed evap fan and software update. Advised customer to allow 24 hours for temps to adjust. Op test ok; used 1 SHIPPING (shipping and handling) from stock

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