Near Carlisle Township, OH 44050
David R
Job Details: 05/16/2019
WASHER WHIRLPOOL WFW94HEXW2 "F9E1 long drain, F6E1 communication error, F0E1 CCU error. Found drain housing completely full off debris. Cleared, and replaced bellow. Ran service mode, all components are good. Drained and skinned. Op test ok****charging more for labor, stacked unit
Near Cleveland, OH 44106
Corey L.
Job Details: 05/16/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint fridge is leaking onto the bottom under drawers and has happened for a while now off and on, found water on fridge floor from evap drain being clogged, cleared drain clog, op test good"
Near Grafton Township, OH 44044
David R
Job Details: 05/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Replaced LED module. Tested. Op test ok
Near Avon, OH 44011
Gabriel P
Job Details: 05/16/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Valve is crack and leaking,customer need and authorization from lowes cause she has and extended warranty she’s out of manufacture warranty ,when office receive the authorization order valve ,customer runs a business she can only do first stop in the mor
Near Lakewood, OH 44107
Corina B
Job Details: 05/16/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM05 CC that there is frost and condensation in the fz and ff. Found the fz gasket is not touching the frame. Steamed out the gasket. Used Vaseline around the gasket. Optest ok.
Near North Olmsted, OH 44070
Gabriel P
Job Details: 05/16/2019
WASHER WHIRLPOOL WTW4800XQ4 "Gearcase sound like a train also leaking lots of oil underneath he will need gearcase,cam,shifter,belt giving estimate customer will not fix do not order parts ; ordrng 1 W10721967 (drive pulley 36.70) and 1 W11255272 (GEARCASE 254.71) and 1 WPW10006355
Near University Heights, OH 44118
Corey L.
Job Details: 05/16/2019
DISHWASHER FRIGIDAIRE FGHD2433KF1 "Replaced display asm, op test good"
Near Cleveland, OH 44135
Corey L.
Job Details: 05/16/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Replaced damper asm, op test good"
Near Parma, OH 44129
Corey L.
Job Details: 05/16/2019
REFRIGERATOR WHIRLPOOL WRT314TFDW "Customer complaint seal is not sticking to cabinet, confirmed the whole left side of door is not meeting cabinet, found tape and foam had not been removed after installation, took pic, removed foam, op test good"
Near Parma, OH 44130
Corey L.
Job Details: 05/16/2019
RANGE WHIRLPOOL WFE505W0HW0 "Customer complaint oven is making a loud creaking noise while baking and as soon as you turn it off it stops then starts when restarted, confirmed support bracket holding bake element is rubbing on bottom of cavity, bracket corners touching only adjusted
Near Bay Village, OH 44140
David R
Job Details: 05/16/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced cover. Op test ok.
Near Westlake, OH 44145
David R
Job Details: 05/16/2019
WASHER WHIRLPOOL WTW8500DC2 "F0E3 overload ,F7E5 shifter failure ,F0E5 off balance. Ran service mode, loud noise when spinning. Replaced clutch and gearcase from t/s. Calibrated and tested. Op test ok.; used 1 W10754448 (CABRIO CLUTCH), and 1 W10811956 (CABRIO GEARCASE) from stock"
Near Broadview Heights, OH 44147
Macaulay G.
Job Details: 05/16/2019
DRYER WHIRLPOOL WED4815EW1 Replaced support rollers and shafts. Noise is still consistent. Narrowed issue to blower wheel. Office to order blower wheel.; ordrng 1 WP694089 (wheel)
Near Strongsville, OH 44136
Macaulay G.
Job Details: 05/16/2019
DRYER MAYTAG LDG7500AAW "Drum is not turning. Idler pulley is seized and belt is damaged. Office to order belt and pulley.; ordrng 1 WP6-3037050 (pulley 16.89) and 1 WPY31295932.19 (belt), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Strongsville, OH 44136
Macaulay G.
Job Details: 05/16/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Replaced inlet valve as advised by whirlpool.
Near Rocky River, OH 44116
Corina B
Job Details: 05/16/2019
WASH/DRY STACK MAYTAG MED7500YW2 "CC that the unit keeps stopping in cycles. Turned unit on heating checked the airflow, not strong. Advised cust to have the vent cleaned out and to also clean the moisture sensor if using fabric softener or sheets. Optest ok."
Near Perry Township, OH 44081
Jeff M
Job Details: 05/16/2019
DISHWASHER GE GDT655SMJES Installed new part unit op tested good
Near Ravenna, OH 44266
Brian M
Job Details: 05/16/2019
RANGE WHIRLPOOL WFG320M0BS3 Cc unit won’t bake Found igniter weak and not igniting Replaced using truck stock Ran test bake to 350Leveled unit and set front right burner to be a little over flame OP TEST OK ; used 1 12400035 (IGNITER) from stock
Near Broadview Heights, OH 44147
Dan H
Job Details: 05/16/2019
WASHER MAYTAG MVWB725BW0 "Customer complaint that unit is leaking, ran test cycle, no leaks found, no evidenced a leak, unable to duplicate the problem , unit is operating as designed"
Near Concord Township, OH 44077
Dan H
Job Details: 05/16/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Recovered refrigerant, installed fresh food section evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24
Near Columbia Township, OH 44028
David R
Job Details: 05/16/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Intermittent lights. Followed service pointer. Ordering LED board.; ordrng 1 W10830288 (cntrl-elec)
Near Parma, OH 44129
Corey L.
Job Details: 05/16/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint plug is bent, confirmed ground stem bent, after a slight adjustment the ground plug installed into outlet, op test good"
Near Berea, OH 44017
Macaulay G.
Job Details: 05/16/2019
WASHER WHIRLPOOL WTW5000DW1 Unit has open start winding on motor. Customer to advise.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Near Parma, OH 44134
Corey L.
Job Details: 05/16/2019
WASHER MAYTAG MVWB850YW0 "Customer complaint washer is very loud in spin, confirmed, found bearing failed, needs bearing kit, customer does not want repair, left quote; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Westlake, OH 44145
David R
Job Details: 05/16/2019
DISHWASHER KENMORE 665.13293K111 "Cc leaking underneath. Turned on unit. Leaking from pump and motor assembly. Needs pump and motor; ordrng 1 WPW10482502 (pump&motor 182.42), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Mentor, OH 44060
Jeff M
Job Details: 05/16/2019
REFRIGERATOR KITCHENAID KRMF706EBS00 Installed new part unit op tested good
Near Mentor, OH 44060
Joe O
Job Details: 05/16/2019
REFRIGERATOR KITCHENAID KBFS25EWMS10 "Cc: Low water pressureChecked bladder found just waterNo frozen linesSteamed fill tube lineOp test okCustomer stated her ice maker stopped workingCycled ice makerNot calling for waterNeeds ice maker; ordrng 1 W10884390 (icemaker8239), used 1 SHIPPING (SH
Near Painesville, OH 44077
Jeff M
Job Details: 05/16/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Installed new parts unit tested good vibrator in the fridge fan started making noise I want to inspect the fan won’t start making noise there’s no ice in the fan needs a new fan this fridge was worked on once needs an evaporator cover someone broke the ta
Near Brooklyn, OH 44144
Corina B
Job Details: 05/16/2019
REFRIGERATOR MAYTAG MFI2570FEZ02 CC that the ice bin will not come out. Hit the side of the ice maker bin and it released. Replaced the bin. Optest ok.
Near Eastlake, OH 44095
Jeff M
Job Details: 05/16/2019
WASHER WHIRLPOOL WTW8500DC0 the ranch will not grip on the nuts for it to come undone. The nuts has been deformed so the machine will not separate. I need an inner tub and outer tub and wash plate. The wash plate came off fine but the splines are all rusted and worn down; ordrng 1 W
Near Newburgh Heights, OH 44105
Jeff M
Job Details: 05/16/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW The unit is freezing everything in the refrigerator regardless what setting it set to. The unit needs a new control and thermister; ordrng 1 W10838965 (THERMISTER ) and 1 W11223731 (CONTROL )
Near Streetsboro, OH 44241
Brian M
Job Details: 05/16/2019
WASHER WHIRLPOOL WTW7300DW0 Cc of no power Found error of f6e2 and f6e3 can not advance diagnostics Needs Ui and control ; ordrng 1 W10812422 (cntrl-elec) and 1 W11102318 (console)
Near Cleveland, OH 44105
Corey L.
Job Details: 05/16/2019
DISHWASHER WHIRLPOOL WDTA50SAHN0 "Spoke with Dave, rare situation could be a bad pump from the start made worse by poor installation, suggested removing drain hose from gd putting into 5 gal bucket, if tub drains it’s in the house plumbing, if not it is the pump, returned to the home per
Near Cleveland, OH 44102
Dan H
Job Details: 05/16/2019
WASHER MAYTAG MHW6630HW0 "Customer complaint that unit is not starting, confirmed , diagnostics led on control blinking rapidly after 10 seconds, per tech sheet the act needs replaced; ordrng 1 W11322883 (CNTRL)"
Near Seven Hills, OH 44131
Dan H
Job Details: 05/16/2019
DISHWASHER MAYTAG MDBH979SAM1 "Customer complaint that nothing is working, confirmed , unplugged to check power, power is good, user interface lit up when unit was plugged back in, started normal wash cycle , unit filled and began washing, found several buttons not working, stuck
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 05/16/2019
DRYER WHIRLPOOL WED7990FW0 The unit is displaying an F3E8 error code. I called sm because this is a ventless dryer that stacked on top of the washer shoved into a cabinet with a water heater in front of it I am unable to access the control to diagnose this is a two-man job ; ordrng
Near Cleveland, OH 44135
Corina B
Job Details: 05/16/2019
WASHER WHIRLPOOL MVWC400XW2 "CC that the unit will not work. Ran diag F5E2 – LID LOCK FAULT, F8E1 – NO FILL, LONG FILL, F8E5 – HOT, COLD REVERSED. Found the hot and cold water lines are reserved. The drain pump is not turning on, 17 ohms at the control and at the drain pump. Nothing
Near Cleveland, OH 44111
Corina B
Job Details: 05/16/2019
WASHER MAYTAG MVWB725BW0 CC that du is flashing on the control. DU Lid Unlock Failure. Checked the lid lock out of range. Will need a new latch. Office to order parts. ; ordrng 1 WPW10619844 (latch)
Near Roaming Shores, OH 44084
Arthur V
Job Details: 05/16/2019
WASHER MAYTAG MHW3505FW0 Unit getting a f9e1 error long drain. Cleared codes and ran a service cycle unit passed ( no codes ) tested again pump froze up Needs pump ; ordrng 1 WPW10605427 (pump-water)
Near Cleveland, OH 44111
Corina B
Job Details: 05/16/2019
SXS REFRIGERATOR WHIRLPOOL WRS325FDAB06 CC that the lights are not working. Checked the led lights the fz has no resistances. Will need led lights and control. Cust called whirlpool and got an autho for the repair. Called MP and said I did not have to collect a service call since whirlpool is c
Near Brimfield Township, OH 44266
Brian M
Job Details: 05/16/2019
WASHER MAYTAG MVWB835DW3 customer did not have pop but entitlement showed in warranty Cc of squeaking when running Found no squeaking with empty load Tub suspension is a little weak when pushed down wobblys and does not come straight up Added test load and at beginning of cycle c
Near Strongsville, OH 44149
David R
Job Details: 05/16/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Complaint of little to no ice, also Evap covered in frozen with ice/frost. Found liner on fridge starting to come apart. Put into test mod3 for icemaker, didn’t cycle a couple of times before it did. Water valve to icemaker tested bad. Heater not coming
Near Lorain, OH 44053
Gabriel P
Job Details: 05/15/2019
DRYER WHIRLPOOL WED7500GC0 Dryer don’t have the legs creating vibration noise ordering legs took pic of pop ; ordrng 4 49621 (foot)s
Near Lorain, OH 44053
Gabriel P
Job Details: 05/15/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Ordering bottom grill and screws try taking it out and screw did not want to come out the only way to take grill is by cutting it ; ordrng 2 WP98008545 (screw)s and 1 WPW10713158 (grille)
Near Lorain, OH 44055
Gabriel P
Job Details: 05/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB00 Customer complain when she pull unit found water on floor in the back found line leaking from the fitting ask customer to get a plumber or buy a fitting and cut the tip off line and connect it
Near Roaming Shores, OH 44085
Arthur V
Job Details: 05/15/2019
DRYER FRIGIDAIRE GLGR341AS4 Customer complaint her last load was still wet at the end of the cycle. Cycled unit and unit checks good. Air flow at vent is good. Gas coils light every time while diagnosing. At least 6 times. Could not duplicate issue. Customer to monitor.
Near Madison Township, OH 44057
Jeff M
Job Details: 05/15/2019
DRYER KENMORE 110.6234251 I found lint blocking the outside vents providing proper airflow
Near Montville, OH 44064
Arthur V
Job Details: 05/15/2019
RANGE GE JGB750SEF3SS Found no 120 volt to either ignitor. Needs control and overlay. Needs to discuss with spouse
Near Geneva Township, OH 44041
Arthur V
Job Details: 05/15/2019
WASHER KENMORE 41741102000 Found unit needs door gasket. Adam to do estimate and office to call tomorrow. ; ordrng 1 134616100 (bellows)
Near Chardon Township, OH 44024
Arthur V
Job Details: 05/15/2019
WINE COOLER KITCHENAID KUWS24LSBS01 Replaced main tstat. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Munson Township, OH 44024
Arthur V
Job Details: 05/15/2019
REFRIGERATOR MAYTAG MSS26C6MZ00 Found small gap at top of freezer gasket. Removed frost and reformed gasket. Op test good
Near Cleveland, OH 44111
Corey L.
Job Details: 05/15/2019
DRYER AMANA NED4655EW1 "Customer complaint dryer drum won’t spin, confirmed, belt fell off pulley, belt is frayed, found motor outlet snapped off from unleveled unit, unit has no leveling feet installed and teeters and rocks; ordrng 1 341241 (belt,drive) and 4 49621 (foot)s and
Near Mentor, OH 44060
Arthur V
Job Details: 05/15/2019
WASHER WHIRLPOOL WTW5000DW1 Cust stated she came downstairs and found water had leaked all over the floor in front of the washer. Ran diagnostics no errors. Cycled unit on quick wash. No leaks. Ran on deep water wash. No leaks. Could not duplicate any leaks—- left leak mat
Near Concord Township, OH 44077
Jason N
Job Details: 05/15/2019
DRYER SAMSUNG DV56H9000EPA2 "Cc unit noises Confirmed noise when tumblingFound idler pulley seized up and worn. Unit needs idler pulley. ; ordrng 1 DC97-07509B (PULLEY), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Perry, OH 44081
Arthur V
Job Details: 05/15/2019
WASHER MAYTAG MHW7000XW2 Getting a f6e2 error. Miss communication between ui and ccu. Door will not unlock also getting a door lock error needs ccu and door lock. Customer does not want repaired at this point
Near Willoughby, OH 44094
Jason N
Job Details: 05/15/2019
DRYER SAMSUNG DV395ETPAWRA1 "Cc unit runs but does not heatVerified no heat, checked all thermals, found element open, unit needs element.; ordrng 1 DC47-00019A (element13918), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44111
Corey L.
Job Details: 05/15/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Customer complaint frz air vent duct falling off, confirmed frz ceiling duct is hanging, used a micro driver to guide clips into mounting holes duct clicked into position, op test good"
Near Lakewood, OH 44107
Corey L.
Job Details: 05/15/2019
WASHER ROPER RTW4640YQ1 "Customer complaint washer not draining, confirmed, pump is hot but not even humming, drain pump failed, quoted to replace with ts, ok replaced drain pump, op test good, no water mat left in basement next to floor drain; used 1 WPW10276397XXX (XXX DO NOT
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/15/2019
REFRIGERATOR ELECTROLUX EI23CS55GS3 "Valve is getting 124 v but not sending water through dispenser,icemaker making ice so we know there is water need valve ; ordrng 1 242252702 (valve 70.26), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near North Olmsted, OH 44070
Gabriel P
Job Details: 05/15/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Taps that holds sump were broken,ordering ; ordrng 3 WPW10348407 (screw)s and 3 WPW10372113 (tab-sump)s"
Near North Olmsted, OH 44070
Gabriel P
Job Details: 05/15/2019
DISHWASHER KITCHENAID KDTE204GPS0 Took pictures of pop customer has a 5 year extended warranty pump motor not starting customer need to contact Best Buy for us cause of her warranty I did not work on unit but heard machine pump humming customer need a sump pump do not order parts till we
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/15/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Hear rattleling noise when move fridge forward it doesn’t make the noise try leveling fridge noise when away but came back explain customer is part of her floor gave some advise that she can do,opt test ok"
Near Mentor, OH 44060
Jeff M
Job Details: 05/15/2019
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Installed new parts unit tested good customer pointed out that the cam closer in the door that I installed is not functioning correctly I inspected the camper closer and it is indeed not functioning correctly cannot be reset; ordrng 1 W11189598 (CLOSER)
Near Rocky River, OH 44116
Gabriel P
Job Details: 05/15/2019
RANGE KITCHENAID KDRS407VSS04 "Put rack back in for customer took me 2 minutes and show her how to put it back on,opt test ok"
Near Garfield Heights, OH 44125
Jeff M
Job Details: 05/15/2019
DRYER WHIRLPOOL MVWX655DW1 Unit is not filling up with water. On deep fill it only filled with 2 inches of water. I spoke with Techline a while ago and they mentioned a deep thought should be roughly 14 inches of water; ordrng 1 W11116592 (CONTROL )
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/15/2019
WASHER MAYTAG MVWB835DC4 "Found error code f0e3 overload Fault is displayed when the main control detects a load size that exceeds the washer’s capacity OR basket cannot be turned. This may signify: • Load size exceeds washer capacity. Remove excess laundry, ran. Calibration and
Near Cleveland, OH 44113
Jeff M
Job Details: 05/15/2019
WASHER GE GTUN275EM1WW "Gearcase failed this is a washer dryer combo that sitting inside a closet that has a molded overflow water catch the machine literally has to be lifted straight up and over to be worked on to man job; ordrng 1 WH16X10186 (supports assembly), used 1 SHIPP
Near South Euclid, OH 44121
Jeff M
Job Details: 05/15/2019
WASHER WHIRLPOOL WTW4900BW0 Customer complaint is the units not working properly. I ran a diagnostics could not find any issues I ran a recalibration cycle unit tested good
Near South Euclid, OH 44121
Jeff M
Job Details: 05/15/2019
REFRIGERATOR WHIRLPOOL ET1MHKXMB07 Customer is having temperature issues with the refrigerator. There’s no dust on the condenser there is heat transfer. Temperature in the freezer was 10° temperature in the fridge was 37° unit tested good could not find an issue
Near Cleveland, OH 44109
Jeff M
Job Details: 05/15/2019
DRYER WHIRLPOOL WED94HEXW0 Idler pulley failed replaced the dryer kit unit tested good. Computer will not run the credit card it gives me an error. Customer will call the card number into the office and pay that way; used 1 4392067 (DRYER REPAIR KIT) from stock
Near University Heights, OH 44118
Jason N
Job Details: 05/15/2019
WASHER WHIRLPOOL WFW92HEFC0 "Cc unit does not power onCustomer showed popChecked power in to unit, good at 122v, checked control board led status, solid light, no power to ui. Checked power to ui, found ui wire harness disconnected at ui. Reconnected, unit powers on. Ran auto test,
Near Wickliffe, OH 44092
Jason N
Job Details: 05/15/2019
REFRIGERATOR KITCHENAID KRFF302ESS01 "Cc unit frosting in freezerFound condensation and frost on to of freezer near door in center. Found door not sealing on center on gasket, door hanging too low to cover mullion. Adjusted door upwards to cover entirety of mullion."
Near Euclid, OH 44123
Jason N
Job Details: 05/15/2019
RANGE MAYTAG MGR8650FZ0 "Installed listed parts , ran bake and broil test. Op test good, all ignition functions work"
Near Euclid, OH 44132
Jason N
Job Details: 05/15/2019
DISHWASHER KITCHENAID KDFE104DWH2 Cc unit not starting Found loose hot wire in j-box under unit. Retightened. Op test good.Customer stated dispenser door also does not work. Replaced dispenser using truck stock; used 1 W10861000 (DISPENSER-DISHWASHER) from stock
Near Aurora, OH 44202
Dan H
Job Details: 05/15/2019
RANGE JENN-AIR JGS1450DP0 "Customer complaint that broil is not working, ran diagnostics found 4 f2e1(stuck key) error codes, started broil , broil is not lighting, valves ohm at 220 ohms, igniters arcing, called whirlpool techline spoke to Scott , suggested replacing igniter a
Near Willoughby Hills, OH 44094
Jason N
Job Details: 05/15/2019
REFRIGERATOR JENN-AIR JSC24C8EAM00 "Cc unit not coolingCustomer stated he’s able to power if it off and compressor will start again in about an hour. It’s been like this for a year. Control board was replaced in late last year, this did not fix the problem, still going on. Found compressor
Near Aurora, OH 44202
Dan H
Job Details: 05/15/2019
WASHER MAYTAG MVWB835DW1 "Installed new control and user interface, op test good"
Near Bedford Heights, OH 44146
Joe O
Job Details: 05/15/2019
RANGE WHIRLPOOL SF362LXSB0 "Cc: oven not workingFound bake not working at all and found broil clicking the gas valve but won’t openChecked gas valve found no resistance between common and bakeChecked dsi board found burned upNeeds dsi board and gas valve; ordrng 1 WPW10293048 (valv
Near Aurora, OH 44202
Dan H
Job Details: 05/15/2019
RANGE KITCHENAID KSDB900ESS3 "Customer complaint that right front burner is not lighting, found right front and left front burner caps switched, corrected burner caps, op test good"
Near Euclid, OH 44123
Corina B
Job Details: 05/15/2019
RANGE FRIGIDAIRE PLCS389ECE "CC that f10 comes up. Turned broiler on f10 came up. Checked the oven sensor open. Will need a new sensor. Advised cust the control could also be shorted. The control is no longer available if it needs it. Office to order the part; ordrng 1 316217002 (se
Near Aurora, OH 44202
Dan H
Job Details: 05/15/2019
WASHER MAYTAG MVWB765FW2 "Customer complaint that sheet is stuck under agitator, confirmed, removed sheet from under agitator, op test good"
Near Cleveland, OH 44110
Corina B
Job Details: 05/15/2019
REFRIGERATOR WHIRLPOOL MBF2556HES "CC that the ice maker is leaking water. Found there is a saddle valve. Advised cust to replace the saddle valve with an inline valve, will need a water valve. Office to order part. Cust can install the part; ordrng 1 WP67003753 (valve-inlt 8084), used 1
Near Aurora, OH 44202
Dan H
Job Details: 05/15/2019
RANGE WHIRLPOOL WFE540H0ES1 "Customer complaint that cooktop elements are not heating properly, found terminal block burned, unit needs new terminal block , installed new terminal block, op test good ; used 1 WP8203546 (TERMINAL BLOCK 16.51) from stock"
Near Bedford Heights, OH 44146
Dan H
Job Details: 05/15/2019
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is not filling with enough water, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal water level, unit is operating as designed , advised customer that a load size equals 6-7 bath towels a
Near Cleveland, OH 44102
Corina B
Job Details: 05/15/2019
DRYER WHIRLPOOL WED7500GC0 CC that the unit is not heating. Customer has a plastic style vent advised customer to replace with a semi rigid or rigid vent. Found the thermal cutoff is open. Jumped the fuse started heating. Office to order parts; ordrng 1 279973 (cutoff-tml) and 1 WP
Near Westlake, OH 44145
Corina B
Job Details: 05/15/2019
WASHER MAYTAG MAV4757AWW CC that the unit is not spinning. Found the transmission is agitating just will not spin. Unit is non repairable due to not having the proper tools. ; ordrng 1 35-6615 (ht trans s)
Near Avon Lake, OH 44012
Corina B
Job Details: 05/15/2019
WALL OVEN KITCHENAID KODE500ESS00 CC that there is a rattling noise when using the upper oven on convection. Heated oven the 325* convention bake. Found the convention fan is rattling. Will need a new fan; ordrng 1 W10860984 (motor-fan) and 1 W11234761 (baffl-conv)
Near Cleveland, OH 44108
Corina B
Job Details: 05/15/2019
WASHER WHIRLPOOL WTW5000DW1 "CC that the unit will not finish a cycle. Ran diag F8E1 – NO FILL, LONG FILL, checked the hot and cold. Lines are reversed. Corrected lines. Ran a calibration. Started a normal cycle. Optest ok."
Near Cleveland, OH 44102
Corina B
Job Details: 05/15/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 CC that the ff is to warm. Ff 60 fz -2. Ran diag The evap fan is not running. Started running when taking the cover off. Cust started this it an intermittent problem. Will need a new control and fan. Checked the wires are in the molex plug. Office to orde
Near Brooklyn, OH 44144
Corina B
Job Details: 05/15/2019
WASHER WHIRLPOOL WTW4616FW2 "CC that the agitator is making a cranking noise. Ran diag F7E5 – SHIFTER FAULT, F0E2 – OVER SUDS CONDITION DETECTED, found the cam was melted. Replaced the cam from t/s. Ran an agitate and a spin. Ran a calibration. Optest ok. ; used 1 W10721967 (PULLEY)
Near Brooklyn, OH 44144
Corina B
Job Details: 05/15/2019
WASHER WHIRLPOOL MVWX655DW1 "CC that the unit is leaking water. Ran diag no codes, started a normal cycle checked the water valves, no leaks. Basket was leaning to the right side, leveled the legs. Ran a rinse and spin. Could not duplicate the problem. Optest ok."
Near Strongsville, OH 44136
David R
Job Details: 05/15/2019
WASHER WHIRLPOOL WTW5000DW2 "Cc of clicking noise when washplate moves back and forth. No error codes. Basket moves freely. Ran through service mode. Heard noise when in agitate. Removed basket, nothing underneath. Replaced hub and cam from t/s. Calibrated, tested. Op test ok.; used
Near North Olmsted, OH 44070
Corey L.
Job Details: 05/15/2019
RANGE KITCHENAID KODE507ESS04 "Replaced control, op test no good, unit still flickering lights after preheating starts, junction box for unit is hanging wires look stressed, advised customer to call an electrician and follow installation instructions for this specific model, *took cor
Near Independence, OH 44131
Corey L.
Job Details: 05/15/2019
DRYER MAYTAG MEDB200VQ0 "Installed new control, op test no good, start button seems to be operating and fuse is not open, belt switch good as well as door switch, ordering fuse before motor and ui ; ordrng 1 WP3390719 (fuse-thrml) and 1 WPW10336133 (cntrl-elec)"
Near Solon, OH 44139
Corey L.
Job Details: 05/15/2019
REFRIGERATOR MAYTAG MFI2570FEZ03 "Removed ice bin and found a wire had broken apart from harness, attempted on site repair, no success, ordering harness ; ordrng 1 W10884720 (harns-wire)"
Near Cleveland, OH 44112
Jeff M
Job Details: 05/15/2019
RANGE WHIRLPOOL WFG320M0BB0 "Glass shattered estimate only; ordrng 1 WPW10535776 (DOOR GLASS), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Brook Park, OH 44142
Corey L.
Job Details: 05/15/2019
RANGE WHIRLPOOL WFE525S0HZ1 "Customer complaint there is a scuff or scratch on surface and it was cleaned several times with no success also every time it heats up it creaks loudly, confirmed blemish on cooktop at front right burner, cannot get damage to show up on a pic, confirmed
Near Parma, OH 44134
Corey L.
Job Details: 05/15/2019
DRYER WHIRLPOOL MEDB765FW0 "Customer complaint dryer would not work so last night he cycled the breaker and it works now, ran diagnostics no codes, power to unit is correct, unit is operating as designed"
Near Hiram Township, OH 44231
Brian M
Job Details: 05/15/2019
REFRIGERATOR WHIRLPOOL KFIS20XVMS5 Cc unit not starting after replacing power board Found unit to be not properly programmed Programs control OP TEST OK
Near Windham, OH 44288
Brian M
Job Details: 05/15/2019
WASHER WHIRLPOOL WTW5840BW0 Installed gearcase and pulleyRan auto test and calibration OP TEST OK