Service History 349 - Fred's Appliance

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland Heights, OH 44118

Jason N

Job Details: 05/07/2021

"Cc unit shaking violently in spinCustomer stated when unit started the spin cycle unit was banging around violently. Customer had a rug and assorted clothing in tub. Advised customer the rug will cause unit to go offbalance. Removed load, ran auto test and calibration. All functions passed. Unit is level. Checked tub suspension, checked good. Ran spin and drain with 4 large towels. Minimal vibration. Op test good. Unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FDRXXY07

Near Avon Lake, OH 44012

Gabriel P

Job Details: 05/07/2021

"Found drain pan clog with ice and drain clog with minerals clean and steam ice and replace tube,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM

Near Jefferson, OH 44047

Joe O

Job Details: 05/07/2021

"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 4.27oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok; used 1 Tjaf1200 (Process), and 1 W10896689 (Coupler) from stock"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Cleveland Heights, OH 44118

Jason N

Job Details: 05/07/2021

"Cc unit lower oven temperatures not correct.Customer sent pop information to office. Ran bake test on lower oven to 350 degrees. Oven taking a long time to ignite. Found ignitor glowing faintly, only drawing 2.6a. Unit has weak ignitor, will need replaced. Have not received truck stock ignitors yet, ordering bake ignitor. ; ordrng 1 12400035 (Ignitor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near North Ridgeville, OH 44039

Marie V

Job Details: 05/07/2021

Cc that the door switch broke off and handle is loose. Replaced switch and adjusted handles. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS5

Near North Ridgeville, OH 44039

Marie V

Job Details: 05/07/2021

"Cc that the unit does not do anything, nor turning on. Control is reviving 122V, check for 5VDC coming in to UI. They were present, unit need UI. Check UI and it has corrosion on it. When plugged UI back in unit started working. Cust will buy new DW. ; ordrng 1 WPW10481130 (UI), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFL25ETSS00

Near Solon, OH 44139

Brian M

Job Details: 05/07/2021

"Cc deli drawer side broke Needs new deli drawer rails ; ordrng 1 W10874836 (endcap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JJW3830DP01

Near Avon Lake, OH 44012

Gabriel P

Job Details: 05/07/2021

Ui was replaced.opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFA32SMHZ02

Near Berea, OH 44017

Marie V

Job Details: 05/07/2021

Replaced control and programmed to 02. Unit started running. Op test ok

We serviced a

MAYTAG RANGE

Model MER5765RAS

Near Olmsted Township, OH 44138

Marie V

Job Details: 05/07/2021

"Cc that the oven does not reach tem. It took over an hour to get to 200*. Check heating element and broil they both have continuity , oven sensor has 1082 ohms. Check power coming in from L1 to N 122V from L2 to N 120V and from L1 to L2 244V. Started heating up the oven control is not sending any power to heating element, unit will need Main Control. Control is not longer available. Insurance will contact cust once confirmed control isnt available ; ordrng 1 74011183 (Control)"

We serviced a

MAYTAG REFRIGERATOR

Model M1BXXGMYW00

Near Berea, OH 44017

Marie V

Job Details: 05/07/2021

Replaced control. Op test ok

We serviced a

GE REFRIGERATOR

Model TPX24BRBBBB

Near Shaker Heights, OH 44122

Jason N

Job Details: 05/07/2021

"Cc unit freezer not cold enoughCustomer stated product in freezer starting to thaw/turn soft, have temperature setting to max. Checked temps in freezer section, found average of 23 degrees. Pulled evaporator cover, found only half of the evaporator is frosting. Unit has a refrigerant leak. Evaporator is NLA for this unit."

We serviced a

KENMORE DISHWASHER

Model 665.16354301

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 05/07/2021

"Customer complaint that unit is not filling with water, started normal wash cycle, water is barely trickling in, good water pressure to valve, unit needs new valve; ordrng 1 WP8531669 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFE00

Near Parma, OH 44129

Corina B

Job Details: 05/07/2021

"Cust showed pop, sent pic. CC that there are marks on both doors. Took pictures of the marks. Do not wipe off. Will need new doors. Office to reschedule ; ordrng 1 LW10668767 (Door) and 1 LW10668770 (Door) and 1 WPW10612925 (Badge)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Parma, OH 44134

Corina B

Job Details: 05/07/2021

"Found the filter drier leaking at a connection at the filter drier. Recovered refrigerant, filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 41g of r600, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10896678 (Coupler), and 1 WPW10143759 (DRIER) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM1

Near Aurora, OH 44202

Brian M

Job Details: 05/07/2021

"Cc unit not working properly Ran diagnostics found no errors unit ran fine After test no cycle would start except drain Needs control ; ordrng 1 W10595568 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW0

Near Cleveland, OH 44128

Jason N

Job Details: 05/07/2021

Installed thermistor. Ran dryer op test. Moisture sensor checked good. Good airflow at vent outlet. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Elyria, OH 44035

David R

Job Details: 05/07/2021

"Cc unit is Frosting up behind deli drawer, 5th time. Service Pointer, W11092686 released March 2021 goes over problem customer is having. Ordering parts.** requesting double labor, couple inches of ice build up. Will take time to defrost all; ordrng 1 W11457241 (Kit) and 1 W10830278 (Control) and 1 W11033168 (Evap fan) and 1 WPW10389152 (Support) and 1 W11089931 (UI)"

We serviced a

KITCHENAID COOKTOP

Model KECC507RBL01

Near North Ridgeville, OH 44039

Marie V

Job Details: 05/07/2021

"Cc that all elements work but right rear does not turns on all the way just the outside. Took unit out and turned burner on, is getting 130V. Unit will need new element. ; ordrng 1 WP8285937 (Element)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Elyria, OH 44035

David R

Job Details: 05/07/2021

Replaced part. Tested. Good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV02

Near North Ridgeville, OH 44039

David R

Job Details: 05/07/2021

"Part not needed. Customer had questions about Icemaker and ice tray. Let customer know sometimes warm air can clump up the ice in tray or if they stay there a long time can cause ice to clump up and when dispensing can cause a delay. Can always open up and empty tray out. Tested, Icemaker is good. Aug and crush/ube working correctly. Unit is good. Op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKB

Near Westlake, OH 44145

David R

Job Details: 05/07/2021

"Parts not needed. Tested unit multiple times, draining is working. No water left and can see water draining into disposal. Unit is good. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHB1

Near Ashtabula, OH 44004

Joe O

Job Details: 05/07/2021

Installed sump assembly. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Cleveland, OH 44128

Jason N

Job Details: 05/07/2021

"Cc unit oven door handle fell offConfirmed right side screw came loose, handle just hanging down. Replaced handle using customer supplied pre Id part. Ensured both screws tightened. Op test good."

We serviced a

MAYTAG WASHER

Model MVWB855DC2

Near Brecksville, OH 44141

Corina B

Job Details: 05/07/2021

"Checked outlet, properly grounded and polarity. Replaced the control and ui. Ran a calibration. Started a cycle. Brought core back for return. Optest ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Westlake, OH 44145

David R

Job Details: 05/07/2021

Customer had questions about cubed/crushed settings. Tested cubed and a little cubed ice is coming out. Normal. Ice can fall between and get stuck within blades causing a crushed ice. Unit test good. Op test ok

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Willowick, OH 44095

Dan H

Job Details: 05/07/2021

"Customer complaint that unit is blowing fuses, found L1 shorted to cabinet, short goes away when timer is disconnected, unit needs new timer; ordrng 1 WPW10185992 (Timer)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Geneva, OH 44041

Joe O

Job Details: 05/07/2021

"Cc: not heatingFound unit only receiving 120v. Customer flipped breaker, still not getting proper power. Need electrician"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Parma Heights, OH 44130

Gabriel P

Job Details: 05/07/2021

We did service pointer and replaced thermistor and damper on unit. Opt test ok.

We serviced a

KITCHENAID BEVERAGE CENTER

Model KUBL204ESB00

Near Independence, OH 44131

Corina B

Job Details: 05/07/2021

"CC that the unit is not working. Checked the outlet, no power. Found a breaker tripped. Reset the outlet. Optest ok"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Cleveland, OH 44102

Gabriel P

Job Details: 05/07/2021

"Call commercial technician and help me diagnose appliance they said it will need control; ordrng 1 W11368855 (Control)"

We serviced a

GE DISHWASHER

Model GDT580SSF7SS

Near North Ridgeville, OH 44039

Marie V

Job Details: 05/07/2021

Replaced motor. And tested unit. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Euclid, OH 44132

Dan H

Job Details: 05/07/2021

"Customer complaint that lid is not locking, lid locks unit spins, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model LAT8416AAE

Near Fairport Harbor, OH 44077

Joe O

Job Details: 05/07/2021

"Cc: not draining, agitating, or spinning Found unit will not agitate. Unit is spinning and draining. Found no power from timer to motor. Needs timer. Timer is no longer available; ordrng 1 22002203 (timer(discontinued))"

We serviced a

WHIRLPOOL WASHER

Model WTW57ESVW1

Near Painesville, OH 44077

Joe O

Job Details: 05/07/2021

Installed motor. Ran test cycle. Op test ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44105

Corina B

Job Details: 05/07/2021

"CC that the unit is not finishing a cycle. Ran diag. F9E1 LONG DRAIN, F0E4 HIGH WATER TEMPERATURE RINSE CYCLE, F7E7 MOTOR UNABLE TO REACH TARGET RPM. Found a wash clothes in the drain pump, blocking the water. Removed the wash cloth. Filled the washer and drained. Optest ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Cleveland, OH 44128

Jason N

Job Details: 05/07/2021

"Cc unit air filter problemCustomer states the air filter alarm light is on. Confirmed. Reset air filter by depressing reset button for 3 seconds. Customer does not have an air filter installed. Advised her that unit will periodically illuminate this alarm to remind her to change, but since she does not have one, all she will have to do is reset this alarm. Op test good."

We serviced a

MAYTAG RANGE

Model MGR7665WW0

Near Euclid, OH 44132

Jason N

Job Details: 05/07/2021

Installed orifice holder. Burner op test good.

We serviced a

KENMORE DRYER

Model 110.7810231

Near Kirtland, OH 44094

Jason N

Job Details: 05/07/2021

"Cc unit making a metallic scraping sound.Ran dryer test, confirmed slight sound from pulley or roller. Pulled unit apart, found belt idler pulley seized. Replaced idler pulley using truck stock. Cleaned out lint from inside unit. Ran dryer op test. No abnormal sounds heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near Shaker Heights, OH 44122

Dan H

Job Details: 05/07/2021

"Customer complaint that some leds are out, installed new led modules, op test good"

We serviced a

WHIRLPOOL MICROWAVE

Model KCMS135GSS

Near Pepper Pike, OH 44124

Dan H

Job Details: 05/07/2021

"Customer complaint that unit is not heating, confirmed, capacitor and diode are good, unit needs new magnetron , part is no longer available ; ordrng 1 4359119 (Mag)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near University Heights, OH 44118

Dan H

Job Details: 05/07/2021

"Installed new fresh food section door, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Solon, OH 44139

Dan H

Job Details: 05/07/2021

"Customer complaint that doors are not level, leveled doors, op test good"

We serviced a

WHIRLPOOL WASHER

Model MAH5500BWW

Near Solon, OH 44139

Dan H

Job Details: 05/07/2021

"Customer complaint that unit is leaking enough to fill laundry room, , started normal wash cycle, unit filled and began washing, unit drained, ran drain and spin cycle, ran rinse and spin, no leaks found, unable to duplicate the problem"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Mogadore, OH 44260

Brian M

Job Details: 05/07/2021

Installed valve OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Garrettsville, OH 44231

Brian M

Job Details: 05/07/2021

Cc of error Found error this time flashing f8e4Float switch Removed and cleared float switch Ran test found water leaking on the left side Found issue to be that unit was tilted to far forward during installation and causing water to push over barrier Fixed installation

We serviced a

GE WASHER

Model GFWS2600F1WW

Near Chardon, OH 44024

Brian M

Job Details: 05/07/2021

"Cc unit not draining Found drain pump motor grinding and not starting right away needs drain pump ; ordrng 1 WH23X10051 (pump drain), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near Painesville, OH 44077

Joe O

Job Details: 05/07/2021

Installed control. Ran test cycle. Op test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Elyria, OH 44035

Marie V

Job Details: 05/07/2021

Cc that the unit is not spinning the clothes out. It took two times to get it to spin. Ran diag found error code of F7E6 motor fault. Deleted error code and check unit underneath found shifter off place will need to be replaced. Ran auto test when put back together it worked ; ordrng 1 W10913953 (Shifter)

We serviced a

MAYTAG FREEZER

Model MZF34X20DW00

Near Elyria, OH 44035

Gabriel P

Job Details: 05/07/2021

Cc that freezer was not cooling still. Verified and found one of the solder joints on the uv filter had a pin hole removed filter cleaned area and sanded and installed new filter and soldered. Put it into a vacuum and it stayed in vacuum. Recharged unit and no leaks were detected pressure stayed at zero. Recommended customer to wait 24hrs before putting any food in it. Opt test ok

We serviced a

KITCHENAID RANGE

Model KFGG500EWH3

Near Euclid, OH 44123

Corina B

Job Details: 05/06/2021

Replaced the trim. Optest ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Lorain, OH 44055

Gabriel P

Job Details: 05/06/2021

"Hub was replaced but had to cut the wash plate up to replace the hub because it was ceased so will need to order customer a new wash plate. Ordering part.also damage gearcase shaft trying to cut agitator replace gearcase from truck stock now we wait for agitator to arrive ; ordrng 1 W10902814 (Washplate), used 1 W11035751 (Gearcase) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Mentor, OH 44060

Dan H

Job Details: 05/06/2021

"Installed new basket , op test good"

We serviced a

MAYTAG WASH/DRY STACK

Model LSE7806ACE

Near Ashtabula, OH 44004

Joe O

Job Details: 05/06/2021

"Cc: screeching noiseFound rollers worn. Needs rollers; ordrng 2 12001541 (bearing & roller asy)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WALL OVEN

Model CWG3100AAB

Near Geneva, OH 44041

Joe O

Job Details: 05/06/2021

Installed sensor. Ran test bake. Unit averaging 347 degrees. Going to leave and unit started flashing f3 error. Needs clock. Clock is discontinued; ordrng 1 12001620 (clock asm(discontinued))

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Olmsted Township, OH 44138

David R

Job Details: 05/06/2021

Replaced parts. Tested. Ran diagnostics test 51/52. Good. Op test ok

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51EC0HS01

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 05/06/2021

Ui has been replaced. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW

Near Olmsted Township, OH 44138

Gabriel P

Job Details: 05/06/2021

Cc that washer was walking on them. Verified and we had to level the unit and explained to customer that they could only load washer with 6 to 7 regular bath towels and only 2 tablespoons of detergent. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Berea, OH 44017

David R

Job Details: 05/06/2021

"Customer threw away old lid already, possible had the hinge parts needed still inside. Ordering; ordrng 1 WP8563965 (Left bracket) and 1 WP8572974 (Right hinge) and 4 W11404293 (Screw)s"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Parma Heights, OH 44130

Gabriel P

Job Details: 05/06/2021

Shifter came out of pulley there is a service pointer to change it for the original one replace from truck stock opt test ok ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHT2117NF4

Near Ashtabula, OH 44004

Brian M

Job Details: 05/06/2021

Installed icemaker Ran test harvest OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ

Near Avon, OH 44011

Corina B

Job Details: 05/06/2021

Replaced the drain pump. Optest ok.

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ

Near Willoughby Hills, OH 44094

Jason N

Job Details: 05/06/2021

Replaced main control

We serviced a

WHIRLPOOL DRYER

Model WED4815EW

Near Avon, OH 44011

Corina B

Job Details: 05/06/2021

CC that the wiring needs checked. Found the screw to the terminal block stripped. Replaced the terminal block from t/s. Optest ok. ; used 1 279320 (BLOCK-TERM) from stock

We serviced a

GE WASHER

Model WCVH6800J2WW

Near Shaker Heights, OH 44122

Dan H

Job Details: 05/06/2021

"Installed new belt, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHV0

Near Strongsville, OH 44136

David R

Job Details: 05/06/2021

Cc unit is squeaking when pulling forward top racks and making clicking noise when opening up door all the way. Adjusted kickplate because it was hitting door when opening. Adjusted top rack. Had customer test. Good. No noises. Op test ok

We serviced a

GE RANGE

Model JGB918SEL3SS

Near North Royalton, OH 44133

David R

Job Details: 05/06/2021

"Replaced part, tested, ran unit at bake 350, good, cycling. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model LGR4634JQ1

Near Euclid, OH 44132

Dan H

Job Details: 05/06/2021

"Installed new belt, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS0

Near Cleveland, OH 44130

Gabriel P

Job Details: 05/06/2021

Cc that unit is leaking from bottom left hand corner. Verified ran a normal cycle and a rinse and no leaks were detected. Asked customer to monitor for now and she would get a chance to record leak to please do it to try to track down issue. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW

Near Mentor, OH 44060

Dan H

Job Details: 05/06/2021

"Customer complaint that unit is not working, after wiring up unit and plugging in, unit was flashing waiting for start button to be pressed, pressed start, unit started right up, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Mentor, OH 44060

Dan H

Job Details: 05/06/2021

"Customer complaint that unit is not dispensing ice, confirmed, found wire broken where wire run through door, unit needs new freezer section door, customer does not want repair ; ordrng 1 LW11037733 (Frz Door), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Mentor, OH 44060

Dan H

Job Details: 05/06/2021

"Customer complaint that leds are out, installed new freezer section led module, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Strongsville, OH 44136

Gabriel P

Job Details: 05/06/2021

Ui and main control has been replaced. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WEE730H0DS0

Near Parma, OH 44134

David R

Job Details: 05/06/2021

"Cc unit reaching 600* and giving F6E1 error. Over temp. Followed tech sheet. Tested harness and sensor from control, reading 1072, in range. Will need to replace control and also recommend replacing sensor as well. Customer paid SVC, do not order parts ; ordrng 1 W10833885 (Sensor) and 1 W11050557 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHW

Near Strongsville, OH 44149

Gabriel P

Job Details: 05/06/2021

Cc that ice maker is making loud noise. Verified and we manually cycled the ice maker and no noises coming from unit or ice maker. What we found was that the line in the back of the unit going to the ice maker popped off the valve so we reinstalled and cycled again and working as designed. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Broadview Heights, OH 44147

David R

Job Details: 05/06/2021

Replaced parts. Adjusted front feet up. Tested. Let run for 20 mins. Good. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC

Near Andover, OH 44003

Brian M

Job Details: 05/06/2021

Installed UI Ran auto testOP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ1

Near Avon, OH 44011

Marie V

Job Details: 05/06/2021

"Replace parts, no gas leaks, preheated unit to 400*. Op test ok. Unit while preheating never shut down like it was doing."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Avon, OH 44011

Marie V

Job Details: 05/06/2021

"Replaced all parts, op test ok"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC7HS02

Near Gates Mills, OH 44040

Jason N

Job Details: 05/06/2021

"Cc unit lower oven stayed on after running first bake.Customer stated the lower oven was still on for over an hour after first bake on both upper and lower ovens. Customer stated they could still feel heat. They shut breaker off and called for service. Turned breaker back on for unit, ran bake test on both upper and lower ovens to 300 degrees. Let preheat and cycle, then shut off both ovens and measured temps, both cavities temps dropping slowly, cooling fan is on. Unit is working as designed. Called wp techline. Safety documentation."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADB0

Near Chardon, OH 44024

Brian M

Job Details: 05/06/2021

Cc of leak Found no leak at this time Advised on soap usage

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51EC0HS01

Near Avon, OH 44011

Marie V

Job Details: 05/06/2021

"Replaced part. Cleaned all glass from inside door and outside. Still advised cust to clean floor one more time just to make sure that theres no more glass on floor, tested oven. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Avon, OH 44011

Corina B

Job Details: 05/06/2021

"CC that the unit does not work. Ran diag F0E2 OVER SUDS CONDITION DETECTED.. Ran a manual test for the lid lock, agitate and spin. Working as designed. Optest ok."

We serviced a

FRIGIDAIRE DRYER

Model FFLE3911QW0

Near Mentor, OH 44060

Joe O

Job Details: 05/06/2021

"Installed harness, and thermal fuse. Ran test cycle. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Westlake, OH 44145

Corina B

Job Details: 05/06/2021

CC that the deli drawer is not closing. Found the evaporator has frost and ice building up. Found a service pointer W11092686 to replace the drain pan. Found the evap fan not running. Will need a new drain pan and fan. ; ordrng 1 W11087438 (Fan) and 1 W11457241 (Drain pan)

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Avon, OH 44011

Corina B

Job Details: 05/06/2021

Replaced the bellow. Started a cycle. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID RANGE

Model KFGC506JSS00

Near Highland Heights, OH 44143

Joe O

Job Details: 05/06/2021

"Installed hinges. Tested. Ran test bake, tested. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, OH 44109

Corina B

Job Details: 05/06/2021

"Entitlement is good. CC that there is no sound, loud noise In a spin off balance. Ran diag F3e3 water temperature, f0e5 off balance, f0e3 overload, f0e9 off balance paused. The basket leaning forward, leveled the basket. Checked the water valves, Checked the sound, on high. Will need a new control and ui. Office to reschedule ; ordrng 1 W11478526 (Ui) and 1 W11419171 (Control)"

We serviced a

AMANA DISHWASHER

Model ADB1000AWB1

Near Maple Heights, OH 44137

Corina B

Job Details: 05/06/2021

CC that the soap dips does not open. Started a cycle with no detergent dispenser opened. Started a cycle with detergent dispenser opened. Called BJ spray arm spinning. Checked the gasket and spray arm good. Advised cust to run the hot water in the sink before starting the dishwasher. Optest ok.

We serviced a

WHIRLPOOL DRYER

Model WED6120HC1

Near Mentor, OH 44060

Dan H

Job Details: 05/06/2021

"Installed new user interface, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Warrensville Heights, OH 44128

Corina B

Job Details: 05/06/2021

Repaired the liner. Optest ok; used 1 SHIPPING (shipping and handling) from stock

We serviced a

SAMSUNG DRYER

Model DV45K6200GWA3

Near University Heights, OH 44118

Jason N

Job Details: 05/06/2021

"Installed customer supplied gas valve assembly. Ran dryer op test several times. Unit buzzed on the first test, no unusual noises after that. Advised customer may be the motor but because we are unable to diagnose properly when the sound does happen, its just guessing at this point. Customer not continuing with this repair."

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Cleveland, OH 44110

Joe O

Job Details: 05/06/2021

"Cc: not coolingFound temps at 68 in freezer and 58 in ff section. Found no frost pattern on evaporators. Found resting pressure at 70 low side, and 74 high side. Running pressures at 68 low side and 115 high side. 3 way valve is not opening. Needs 3 way valve. Valve shows under 10 year parts only warrantyValve shows out of stock, office to reschedule; ordrng 1 W11429997 (Valve)"

We serviced a

MAYTAG WASHER

Model MHW6630HW

Near University Heights, OH 44118

Joe O

Job Details: 05/06/2021

"Cc: sd error, stopping middle of cycleFound error code f0e2(over suds). Ran quick wash to test pressure system. Found excessive suds in unit. No detergent was left in dispenser prior to cycle. Advised customer on soap usage. Pressure system checks good. Unit has good drain flow. Ran quick test cycle. Unit functioning as designed. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS5

Near Broadview Heights, OH 44147

David R

Job Details: 05/06/2021

"Cc unit leaking, hasnt used in years. Ran unit for half an hour. No leaks. Washing correctly and drained all water out. Unit working correctly. Op test ok"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF57R16FW04

Near Independence, OH 44131

David R

Job Details: 05/06/2021

"Cc unit not latching. When trying to latch, the lock is working correctly but the part on the cabinet that it is suppose to lock to is facing the wrong way. Calling techline, techline said the lock is part of the door. Ordering door. Let customer know to make sure to check door and check latch when new door arrives. ; ordrng 1 W11178521 (Badge) and 1 W10746776 (Door)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ07

Near South Euclid, OH 44118

Corina B

Job Details: 05/06/2021

"CC that the water and ice are not working. Removed the filter used the bypass plug, water started coming out. Advised cust to use certified filter. Optest ok."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Parma, OH 44134

Jason N

Job Details: 05/06/2021

"Cc unit not finishing cycles, codes f9e1Customer states it will not finish the cycle, and leaves water on the bottom.Ran diagnostic, found code f9e1 for drain problem. Did not install pre Id part, as this not the drain pump. Ran diagnostics test cycle, all functions passed. Found unit is tilted forward excessively. Adjusted unit leveling for a slight tilt back using leveling feet. Started quick wash cycle. Let wash and drain several times. Unit is operating as designed at this time, could not duplicate drain issue."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF992FIFM00

Near Chesterland, OH 44026

Corina B

Job Details: 05/06/2021

"CC that the ff is not cooling. Found a lot of ice on the evap. Ran step 128 program 6.0.0. Service pointer W11033419D. To replace the control and cover. ; ordrng 1 W11389712 (Control) and 1 W10889841 (Cover), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Elyria, OH 44035

Gabriel P

Job Details: 05/06/2021

"Found burn control again and also not draining check all harness for continuity pass check resistance to each part and found drain pump with only 2 ohms and it suppose to be 15 to 60 ohms it is shorting this control board is going to need control and drain pump of reach out customer for schedule ; ordrng 1 WPW10348269 (Drain pumps) and 1 W11225084 (Control), used 1 WPW10348269 (Defected drain pump need one) from stock"