Service History 35 - Fred's Appliance

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS4

Near Cleveland Heights, OH 44118

David R

Job Details: 01/20/2023

"Intermittently stopping a couple seconds into heating up, makes clicking noises and wont finish. Only did it once when I was testing out. Maybe faulty switches, no burn marks. Replaced interlocks from t/s. Tested. Good. Customer to monitor. ; used 1 W11244490 (INTERLOCK SW KIT) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ07

Near Columbia Station, OH 44028

David R

Job Details: 01/20/2023

"Replaced main control, housing and lamp. All functions good. Heating correctly. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, OH 44128

Manny

Job Details: 01/20/2023

"Replaced cam and belt ran cycle customer stated thats the humming noise Ive heard, noice is the normal motor noise, opt test ok unit working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HWH00

Near Moreland Hills, OH 44022

Manny

Job Details: 01/20/2023

"Replaced ice maker and Led module, and fasten handles, ran step 57 icemaker homes, ran step 45 ice maker fills, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Eastlake, OH 44095

Dan H

Job Details: 01/20/2023

"Customer complaint that unit is not draining, confirmed, found drain hose with check valve installed backwards, corrected, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Eastlake, OH 44095

Dan H

Job Details: 01/20/2023

"Customer complaint of noise , confirmed, noise is coming from ice box fan, unit needs new fan motor and blade; ordrng 1 W11529245 (Fan motor) and 1 WPW10123444K (Blade)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Euclid, OH 44132

Dan H

Job Details: 01/20/2023

"Recovered refrigerant, installed fresh food section evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890131 (Lokring) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Wickliffe, OH 44092

Dan H

Job Details: 01/20/2023

"Customer complaint that freezer section door is not closing properly, confirmed, adjusted freezer section door, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM02

Near Cleveland, OH 44111

Gabriel P

Job Details: 01/20/2023

Found fridge working again is the weirdest thing ever call whirlpool they dont want me to replace anything right now they want customer to monitor for this weekend if it stop working it could be bad control or compressor also new compressor came in damage may have to order another one if unit stop working again

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Olmsted Falls, OH 44138

David R

Job Details: 01/20/2023

"Replaced cam, actuator and belt. Ran diagnostics test. Good. Ran a Quick Wash. let go through cycle. Good. All components good, no noises, good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Beachwood, OH 44122

Manny

Job Details: 01/20/2023

Replaced icemaker opt test ok advise customer to allow at least 24 hours for enough ice in bin

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Richmond Heights, OH 44143

Dan H

Job Details: 01/20/2023

"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 26 degrees, found air damper broken, installed new air damper"

We serviced a

WHIRLPOOL BUILTIN OVEN

Model n/a

Near Bay Village, OH 44140

Angel

Job Details: 01/20/2023

Cc that oven will not turn on. Took unit halfway out to get to the inner console and ohmed out the thermal fuse and it was open unit will need thermal fuse replaced. Ga e customer estimate and stated they will find the part themselves specially because its out of stock and her husband will install it ; ordrng 1 WPW10545255 (Thermal fuse)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near South Euclid, OH 44121

Dan H

Job Details: 01/20/2023

"Customer complaint that unit is loud and freezer section door does not shut properly, adjusted freezer section door, noise is normal, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Olmsted Falls, OH 44138

David R

Job Details: 01/20/2023

"Replaced both main control and UI. Ran test 51, Ran test 52. All components working, good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, OH 44108

Manny

Job Details: 01/20/2023

"Cc unit not cooling in ff, verified and temps in ff 56 and in fz 4 ran test and damper operational, noticed just a small amount of air making it to the Ff, noticed unit is Missing air tower in FZ therefore no letting air in the Ff, unit needs air tower. ; ordrng 1 W11227949 (air-tower)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near Olmsted Falls, OH 44138

David R

Job Details: 01/20/2023

Replaced FZ light. All light are now working correctly. Good. Op Test Ok.

We serviced a

WHIRLPOOL DRYER

Model LEB6000PQ0

Near Avon Lake, OH 44012

Angel

Job Details: 01/20/2023

Cc that unit is not heating. Ran unit and no heat. So checked power and it was good also removed lint screen and noticed it was completely clogged up with old detergent and lint. Took off back panel and found that the heating element was open most likely because of poor airflow. Explained to customer that they have to clean the lint screen completely or order a new one because if not same issue will happen again. After replacing heating element tested unit opt test ok.; ordrng 1 279838 (Heating element)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Cleveland, OH 44113

Manny

Job Details: 01/20/2023

Replaced valve opt test ok

We serviced a

KITCHENAID RANGE

Model KERS202BWH0

Near Lyndhurst, OH 44124

Dan H

Job Details: 01/20/2023

"Installed new door trim, op test good"

We serviced a

GE DRYER

Model GTD72EBPN0DG

Near Avon Lake, OH 44012

Angel

Job Details: 01/20/2023

Cc that unit is not heating. Started unit up and it didnt heat so I checked power to unit and it was good so I took apart the unit and found one of the wires to the heating element shorted tested the heating element and it was good so I cut burnt part of wire and crimped a new terminal reinstalled everything tested unit and started heating as should opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Parma, OH 44129

Gabriel P

Job Details: 01/19/2023

Unit working as design it was and off balance load

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near South Euclid, OH 44121

Corina B

Job Details: 01/19/2023

"CC that the unit lights are out, not dispensing water or ice. Confirmed. On the ui the door is open. Doors are closed. Removed the ui in the pantry drawer and the door light goes out and the lights are on except one with the 3 led. Customer supplied the 3 led lights. Unplugged unit and the water is dispensing. Will need a new door, ui and harness. Cust is calling whirlpool to see if they will cover parts. ; ordrng 1 WPW10677119 (Ui) and 1 W10815674 (Door) and 1 W11170612 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8300SW1

Near Cleveland, OH 44105

David R

Job Details: 01/19/2023

"Cc unit not heating. Found open heater element, 16 years old. Recommended replaced thermal kit as well. Ordering heater and thermal kit ; ordrng 1 WP8544771 (Heater) and 1 279973 (Thermal cutoff kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Cleveland, OH 44128

David R

Job Details: 01/19/2023

"Called and spoke to techline, let know what was recently replaced, let know silicone was applied. Techline went over looking for gaps on dispenser or if customer is using a lot of crushed ice, will need to clean out bin and make sure no ice is sticking dispenser door shut. Called customer let know we are going to be ordering out a new door, replacing all components of door at once. Ordering door.** set up with 2 techs to put left door on; ordrng 1 LW11026355 (Stainless left door)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM01

Near Sheffield, OH 44054

Angel

Job Details: 01/19/2023

Cc that unit was not cooling everything is functioning but the compressor is so hot you cant even touch it the temperature inside freezer was at 45* and ff section at 50* checked amperage on compressor and its pulling 1.46amps so I called BJ and asked to make sure the condenser fan is good and it was so he stated unit will need compressor replaced. ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Uv drier)

We serviced a

MAYTAG WASHER

Model MHW8630HW1

Near Cleveland, OH 44106

Manny

Job Details: 01/19/2023

"Cc unit Leaking a lot of water, removed cover and set unit to fill noticed immediately that water was coming out of the dispenser, removed dispenser and the hose that connects to tub is broken, unit needs dispenser hose; ordrng 1 W11316604 (hose)"

We serviced a

WHIRLPOOL DRYER

Model WED6620HW2

Near Garfield Heights, OH 44128

Jason N

Job Details: 01/19/2023

"Cc cosmetic damage to front panelPanels that customer has received all have some some sort of cosmetic wear/marks. Customer unhappy that they keep receiving imperfect panels. Customer wants to try using the touch up paint on original panel instead, but they have not received the touch up paint yet, still in transit at this time. Customer will call to reschedule when they receive the paint. ; O-emld tckt"

We serviced a

KITCHENAID DISHWASHER

Model KUDS50FVSS3

Near Chagrin Falls, OH 44022

Jason N

Job Details: 01/19/2023

Cc unit not powering onChecked power at main control. Voltage checked good at 116v. Found main control thermal fuse open. Replaced using misc. truck stock fuse kit. Ran wash test then cancel drain. All functions passed. Op test good. ; used 1 W10402110 (Fuse) from stock

We serviced a

GE WASHER

Model n/a

Near Euclid, OH 44123

Corina B

Job Details: 01/19/2023

"CC that the unit overfilled with water, does not spin the clothes out and not draining. Confirmed. Ran a rinse and spin. Will agitate does not engage to spin. Will need a new motor, shaft and tube assembly. Cust does not want to repair ; ordrng 1 WH38X10019 (Shaft) and 1 WH20X10094 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Cleveland, OH 44135

David R

Job Details: 01/19/2023

"Cc unit wont run through cycle. Replaced actuator and latch. Found no fill long fill error, also found drain hose going directly into drain on floor. Cleared codes, ran diagnostics cycle, ran calibration. Good. All components working. By owners manual/install, the drain hose has to be at least the height of unit itself 4.5 feet tall. Never installed right when delivered. Corrected, good. Op Test Ok"

We serviced a

MAYTAG DRYER

Model MEDC200XW1

Near Bay Village, OH 44140

Angel

Job Details: 01/19/2023

Cc that unit will not heat in auto dry but in timed dry it will. Verified and it will not heat so I set timer to auto dry and checked ohms from A to C on the timer and it was at 12ohms and it has to be at 0ohms unit will need timer replaced ordering part.; ordrng 1 W10894766 (Timer)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW7

Near Brooklyn, OH 44144

Gabriel P

Job Details: 01/19/2023

"Replace dispenser,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA4

Near Chagrin Falls, OH 44023

Jason N

Job Details: 01/19/2023

"Cc unit door falling down, no tension on doorChecked door link cables, found right cable snapped. Unit will need link cable kit. ; ordrng 1 8194001 (Link kit)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Cleveland, OH 44114

Manny

Job Details: 01/19/2023

"Cc unit making noise and display distorted, verified and display is not showing all digits, cant get into diagnostics, noticed facia sticker lifting up, only facia was sent no electronics attached, ordering UI and main control ; ordrng 1 W11506012 (Control) and 1 W11505225 (Ui)"

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LZ1

Near Wickliffe, OH 44092

Corina B

Job Details: 01/19/2023

"CC that there is a fault code f3e0. Confirmed. F3e0 checked the wires, good. The connection to the control, good. Replaced the sensor. Error code still comes up, after pre heating. Will need a new control. ; ordrng 1 W11548757 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Rocky River, OH 44116

Angel

Job Details: 01/19/2023

Cc that they hear a rattling sound every about 15 to 20mins and showed me a video. The sound is the damper assembly unit will need damper replaced ordering part. ; ordrng 1 WPW10594329 (Damper)

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Cleveland, OH 44113

Manny

Job Details: 01/19/2023

"Cc unit making same noise, after 2 loads ran test not noise spoke to cb she said throw something wet in there and run it again, ran load with sheets that were in washer, hear heat pump a little jittery, and getting louder as cycle advances, unit needs heat pump, customer stated he has a heat pump in the storage that we left here on a previous visit, replaced pump opt test ok advise monitor the unit."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44111

Marie V

Job Details: 01/19/2023

"Replaced cam, belt ,latch and can agitator and control. Ran calibration. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Eastlake, OH 44095

Corina B

Job Details: 01/19/2023

"CC that the unit rocks. Confirmed. Found the legs not even causing the unit to rock. Leveled the washer. Started a spin cycle found the cam squealing and the belt slipping. Replaced the belt and the cam. Ran a calibration. Started a manual spin and agitate. Opt test ok ; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near North Olmsted, OH 44070

Angel

Job Details: 01/19/2023

Cc that his clothes would still be a bit wet at the end of the cycle. I explained to customer that the clothes will still be a bit damped but he stated they would be more than damped so I ran diagnostics no error codes did a manual spin and agitation and passed I did a auto test and passed as well so I decided to do a calibration and run a rinse/spin with some towels to test it and it spun out the clothes perfectly he touched them and stated thats how theyve been coming out and I explained to him that its not going to spin them out any better than what it did there no water dripping or anything just damped how they should be the unit is working as designed opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Newbury Township, OH 44065

Jason N

Job Details: 01/19/2023

Installed gearcase and associated parts. Ran calibration and auto test. All functions passed. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near North Olmsted, OH 44070

Marie V

Job Details: 01/19/2023

Replaced control. Harness and UI op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near North Ridgeville, OH 44039

David R

Job Details: 01/19/2023

New compressor would not start when trying to put refrigerant into system. Ordering another comp.** 3 count ; schdld next appmnt for 1/25 WED AM

We serviced a

JENN-AIR REFRIGERATOR

Model JFX2897DRP02

Near Westlake, OH 44145

Gabriel P

Job Details: 01/19/2023

Replace deli board but still not lighting found harness broke took right door out and bar and rails to replace harness also replace ui but

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF532SMHZ06

Near Lakewood, OH 44107

Gabriel P

Job Details: 01/19/2023

Found unit valve getting voltage but no water coming out will need valve also each front roller is damage ordering ; ordrng 1 W11519244 (Valve) and 1 WPW10515763 (Roller) and 1 WPW10515762 (Roller)

We serviced a

ELECTROLUX REFRIGERATOR

Model E32AR75FPS0

Near Painesville, OH 44077

Jason N

Job Details: 01/19/2023

Installed console control board. Unit powered on and started cooling. Advised to let unit run for 24 hrs before restocking. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Lorain, OH 44052

Angel

Job Details: 01/19/2023

Cc that the strike on lid broke. Replaced strike but noticed that it was not latching so went to plug in unit to see if latch would disengage but unit had to be reprogrammed because both the main board and ui were replaced but was not successful because none of the new parts were rebooted with the firmware from the other old parts so the unit will not turn on. Called BJ to explain issue and stated that I would have to call Whirlpool Techline to see what they want to do since we dont have the old parts to try to reprogram ui and control. Called techline spoke with Adrian explained issue and stated unit is not repairable since we dont have the old controls

We serviced a

KITCHENAID RANGE

Model KFGG500EBS3

Near Olmsted Falls, OH 44138

David R

Job Details: 01/19/2023

"Main control, sensor, ignitor, dsi board, Al replaced. Cc unit taking longer for oven to come back on or not heating correctly. All voltages are good. Ordering gas valve and burner. ; ordrng 1 W10764654 (Burner) and 1 W10919226 (Gas valve)"

We serviced a

ELECTROLUX WASHER

Model EFLS517SIW0

Near Shaker Heights, OH 44120

Manny

Job Details: 01/19/2023

"Replaced outer panel, and latch opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Cleveland, OH 44120

Manny

Job Details: 01/19/2023

"Cc u it beeping again, verified and water In drip tray, ran test cycle and water squirted out of valve for about 10 seconds when unit started filling, the it stopped and every now and then a water drop formed, turned water off and removed water line and valve treads are missing, unit will need water valve.; ordrng 1 W11434044 (Valve)"

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW1

Near Kirtland, OH 44094

Joe O

Job Details: 01/19/2023

"Cc: not agitating, grinding noiseFound error codes f2e1(stuck key) f8e1(long fill) f0e2(over suds). Found gear case leaking oil. Ran auto test. Bearings excessively loud. Found drain pump just buzzing. Unit is spinning and agitating. Needs gear case, and drain pump. Customer does not want to repair at this time.; ordrng 1 W11454741 (Gear case) and 1 WPW10661045 (drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE710H0AS0

Near Columbia Station, OH 44028

Gabriel P

Job Details: 01/19/2023

"Replace heater bake element then preheat,it pass opt test ok"

We serviced a

GE DRYER

Model PFDS450GL0WW

Near Ashtabula, OH 44004

Dan H

Job Details: 01/19/2023

"Customer complaint of scraping noise, confirmed, found a piece of metal in slide, removed, op test good"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Mentor, OH 44060

Jason N

Job Details: 01/19/2023

"Cc unit f2e2 fault and multiple other issuesRan diagnostics, found code f2e2 and f0e3 for overload. Ran auto test cycle. All functions passed, no issues found. Cust stated water level is not deep enough to make all her clothes wet. Ran bulky load on deep fill with towel load. Unit sensed and filled to 1/2 tub before advancing to wash cycle. Ran spin and drain to extract water from towels. Unit is balanced properly and spun out. Unit is working as designed at this time, no issues found. Waiting on console to ship to remedy f2e2 fault. Customer stated she is also having issues with fabric softener dispense. Ordering dispenser drawer. ; ordrng 1 W11573771 (Drawer)"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Ashtabula, OH 44004

Dan H

Job Details: 01/19/2023

"Installed new harness, op test good"

We serviced a

GE DISHWASHER

Model GDT695SMJ0ES

Near Mayfield, OH 44143

Joe O

Job Details: 01/19/2023

"Cc: leakingFound unit leaking from diverter assembly. Needs diverter assembly and clamp kitCustomer does not want to repair at this time ; ordrng 1 WD19X25278 (Diverter assembly) and 1 WD35X10382 (dishwasher sump clam), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA RANGE

Model AGR5715QDW

Near Mayfield, OH 44143

Joe O

Job Details: 01/19/2023

Cc: oven not heatingFound igniter open. Replaced igniter. Tested. Op test ok ; used 1 12400035 (IGNITER5512) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Parma, OH 44130

Gabriel P

Job Details: 01/19/2023

Icemaker getting voltage but not cycling replacing from t/s opt test ok ; used 1 W10882923 (ICE MAKER ASSY) from stock

We serviced a

GE DISHWASHER

Model GDT695SMJ0ES

Near North Ridgeville, OH 44039

Angel

Job Details: 01/19/2023

Cc that unit has power but just beeps when you try to start it. Tested unit and once you close the door and try to start it it will just beep and wont start. So I reseted unit by unplugging it and tested it again and unit started filling and washing as should explained to customer that it couldve just been a glitch in the main board but if it happens again she will need main board replaced.

We serviced a

GE REFRIGERATOR

Model Gzs22dgjrfww

Near Chagrin Falls, OH 44023

Brian M

Job Details: 01/19/2023

Cc no ice Found icemaker rotating but arms not moving Needs icemaker ; ordrng 1 WR30X10093 (icemaker asm) and 1 SHIPPING (shipping and handling)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HBS04

Near Rocky River, OH 44116

Marie V

Job Details: 01/19/2023

Replaced cover. Heater and fan cover. Op test ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ06

Near Rocky River, OH 44116

Marie V

Job Details: 01/19/2023

Replaced control and fan. Op test ok

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 01/19/2023

Cc unit not washing properly Ran diagnostics no errors Ran auto test no issues Ran calibration OP Test Ok

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Solon, OH 44139

Corina B

Job Details: 01/19/2023

"Replaced the control, pump and motor. Brought core back for return. Ran a calibration. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Brooklyn, OH 44144

Marie V

Job Details: 01/19/2023

"Replaced harness panel and diffuser. Control never arrived, reordering control. Office will contact once they have eta on the part. ; ordrng 1 W11595219 (Control)"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51EC0HW01

Near Aurora, OH 44202

Brian M

Job Details: 01/19/2023

Cc unit not heating Found bake and broil not turning on Suspect issue with thermostat or control Would like to replace both for upper and lower oven ; ordrng 1 W11261167 (cntrl-elec) and 1 W11261169 (cntrl-elec) and 2 WP4449751 (thrmst-fix)s

We serviced a

KITCHENAID RANGE

Model KFGD500EBS00

Near Streetsboro, OH 44241

Brian M

Job Details: 01/19/2023

Installed igniter Ran test bake OP Test Ok

We serviced a

GE REFRIGERATOR

Model ZICP360NHBLH

Near Shaker Heights, OH 44120

Manny

Job Details: 01/19/2023

"Replaced spring closure, opt test ok"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Beachwood, OH 44122

Joe O

Job Details: 01/19/2023

"Cc: lo flo errorCustomer stated they had a different company out and they had the control replaced for the lo flo error. They stated the issue continued to happen and the company re installed the old control. They stated they have not had the issue since. Found error code f8e1(long fill) f5e2(lock failure). Found bellow torn and not sealing. Ran quick test cycle. All valves functioning. Unit has strong drain. Ran quick wash. Unit filling to proper levels. Needs control, pressure switch and bellowCustomer does not want to repair at this time ; ordrng 1 W11316246 (switch-wl) and 1 W11322901 (cntrl-elec) and 1 W11314648 (bellow), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE RANGE HOOD

Model JVX5300DJBB

Near Ashtabula, OH 44004

Dan H

Job Details: 01/19/2023

"Customer complaint that lights star out, confirmed, installed new bulbs from customer stock , op test good"

We serviced a

KITCHENAID RANGE

Model KFGC558JSS01

Near Jefferson, OH 44047

Dan H

Job Details: 01/19/2023

"Customer complaint that oven is not coming up to temperature and left front burner is not igniting, left front burner capacitor was not sitting properly on burner head, started bake for 350 degrees, found only broil igniter arcing, found bake igniter disconnected, connected, bake burner lit, unit heated up to 350 degrees, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Highland Heights, OH 44143

Joe O

Job Details: 01/19/2023

"Cc: not draining, intermittent floodingFiund standing water in unit and over filled. Ran drain. Found drain pump running, no water coming out of drain hose. Disconnected from disposal. Found drain hose plugged at garbage disposal. Also found large deposits of food and debris in unit. Advised customer on food and debris plugging up drain hose. Advised to avoid large scraps of food and debris in unit. Cleared debris from drain hose. Ran test cycle. Could not duplicate leak. Advised customer if they continue to try to run unit is may over flow. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Parma, OH 44130

Marie V

Job Details: 01/19/2023

"Took POP, Cc that the unit is not cooling very well. And that is leaking. Took temps 5* in freezer and 43* in fresh food section. Found leak at the wayer line coming in. Corrected by adding a 1/4 fitting to it. Also evaporator has full frost. Advice cust to have more food in frezer because when on defrost you can notice the temp changing. Working properly. Op test ok; used 3 WR2X8545 (1/4 UNION) from stock"

We serviced a

MAYTAG DRYER

Model MEDB400VQ0

Near Parma, OH 44134

Marie V

Job Details: 01/19/2023

"Cc that the unit is not. Confirmed. Found heater open. Getting 244V. Will need new heater. ; ordrng 1 WP8544771 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Ravenna, OH 44266

Brian M

Job Details: 01/19/2023

Installed control and valve OP Test Ok

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120KPS01

Near Ashtabula, OH 44004

Dan H

Job Details: 01/19/2023

"Customer complaint that light will not turn off, confirmed, found led bulb installed m installed incandescent bulb, op test good"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2474QF3B

Near Geneva, OH 44041

Dan H

Job Details: 01/19/2023

"Customer complaint that unit is not filling with water, confirmed, found unit flashing i30(overflow or leaking) error code, cleared started normal wash cycle unit filled to normal water level and began washing, canceled, unit drained, no leaks or overflowing, unit needs new control, customer does not want repair ; ordrng 1 5304533996 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Independence, OH 44131

Marie V

Job Details: 01/19/2023

Cc that the water stops when dispensing. Confirmed. Replaced control issue was resolved. Defrosted evapo. Set temp to recommended. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF510PAYW6

Near Windham, OH 44288

Brian M

Job Details: 01/19/2023

Installed sump assembly and replaced arms OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Highland Heights, OH 44143

Joe O

Job Details: 01/19/2023

Installed cam. Tested. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 01/19/2023

"Customer complaint that unit is freezing up, fresh food section temperature at 53 degrees, freezer section temperature at - 6 degrees, found fresh food section evaporator frozen solid, unit needs new control, evaporator cover, and thermistor ; ordrng 1 W10316760 (Thermistor) and 1 W11098695 (Cover) and 1 W11172798 (Cntrl)"

We serviced a

MAYTAG WASHER

Model MAH6500AWW

Near Painesville, OH 44077

Dan H

Job Details: 01/19/2023

"Customer complaint of loud noise, confirmed bearings are worn out , unit needs new shaft and bearings, part is no longer available ; ordrng 1 22004081 (Spinner assembly) and 1 12002022 (Bearing)"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Cleveland, OH 44104

Marie V

Job Details: 01/19/2023

"Replaced bellow. Tested unit, no leaks. Ran calibration in diagnostics. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Willoughby, OH 44094

Joe O

Job Details: 01/19/2023

"Installed control, and encoder. Ran auto test and calibration. All functions working in diagnostics. Ran drain and spin. Unit started to spin, then went to washing. Found no stored error codes. Called whirlpool tech line spoke with Leon. Ran drain and spin again. Ohmed out drain from control. He stated sounds like unit is running a rinse and spin. Extra rinse is turned off. He stated re order control and replace. Needs control. Control out of stock. Office to reschedule; ordrng 1 W11513246 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 01/19/2023

Cc unit not spinning during normal cycle Found error for acu to stator error Ran auto test unit did not spin Took unit out of test mode ran drain and spin unit spunAdvised on stator and control issue ; ordrng 1 W11352122 (Control) and 1 W11354542 (Stator) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Willoughby, OH 44094

Joe O

Job Details: 01/19/2023

"Cc: f8e4 errorFound gasket warped, leaking into drip pan. Needs gasket; ordrng 1 W11483553 (Gasket)"

We serviced a

WHIRLPOOL DRYER

Model WED8740DW1

Near Newbury Township, OH 44065

Brian M

Job Details: 01/19/2023

Cc unit not heating Found heater open Customer wanted quote for full replacement of sensors and heater gave quote ; ordrng 1 WP8544771 (element) and 1 279973 (cutoff-tml) and 1 WP8557403 (thrmst-fix)

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Painesville, OH 44077

Joe O

Job Details: 01/19/2023

"Installed gearcase, washplate, actuator, cam, and belt. Ran auto test and calibration. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model LAT8406AAM

Near Mentor, OH 44060

Joe O

Job Details: 01/19/2023

"Cleared motor pulley of melted rubber. Ran spin cycle. Unit not spinning, just slipping belt. Spoke with bj, needs gear case. Gear case shows discontinued; ordrng 1 206707 (transmission(discontinued)) and 1 6-2040130 (tub bearin)"

We serviced a

FRIGIDAIRE RANGE

Model FFEF3016TSC

Near Painesville, OH 44077

Dan H

Job Details: 01/19/2023

"Installed new door skin and handle, op test good"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Painesville, OH 44077

Dan H

Job Details: 01/19/2023

"Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill) , found cold water valve turned off, turned on , unit spins, started normal wash cycle, unit filled and began washing, unit is operating as designed"

We serviced a

MAYTAG DRYER

Model DE612

Near Painesville, OH 44077

Dan H

Job Details: 01/19/2023

"Installed new pulley , op test good"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Bedford, OH 44146

Corina B

Job Details: 01/19/2023

"CC that the clothes are coming out wet at the end of the cycle. Confirmed. Found water dripping from the gear case. Will need a gear case, clutch, rotor and stator. Customer does not want to repair ; ordrng 1 W11449841 (Gear case) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W10734521 (Slide), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near North Royalton, OH 44133

David R

Job Details: 01/19/2023

"Cc unit lights flickering, while unit seemed like it lost power, customer unplugged 15 or so mins, all components working and cooling. Today checked all boards, compressor, all components working and cannot duplicate. Unit is good as of today. Possible control issue, unplugging could of reset and fixed problem, unit is good, Op Test Ok."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Euclid, OH 44132

Jason N

Job Details: 01/19/2023

"Cc unit tub detached and not starting a cycleCustomer states the unit didnt start a cycle after sensing, lights were blinking and when she removed the clothing from the tub she noticed the tub moving upwards. Checked tub suspension, checked good. Advised customer that the unit is designed so that the tub/basket can move. Ran diagnostics, found code f8e1 for no/low fill. Found drain hose laying on floor draining into floor drain. Rerouted drain house to side of washtub. Cleared codes and started normal cycle. Unit sensed, filled and advanced to wash cycle. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Wickliffe, OH 44092

Jason N

Job Details: 01/19/2023

"Cc unit not starting cycleCustomer stated unit lid locks, senses, fills and then 2 lights start blinking on the console. Ran diagnostics, found code f8e1 for long fill. Found drain hose laying on floor draining into floor drain. Rerouted drain hose and hooked up onto washtub. Cleared code and started normal cycle. Unit lid locked, filled with water and started into wash cycle. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Garfield Heights, OH 44125

Corina B

Job Details: 01/19/2023

"CC that the lock does not lock. Confirmed. Found the lid latch not hitting properly, was rubbing on the front of the lock. . Found the lid pressed inward causing the latch to no hit properly. Popped lid out. Now hitting properly. Started a cycle. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDT01

Near Lyndhurst, OH 44124

Corina B

Job Details: 01/19/2023

CC that the unit is not cooling. Confirmed. Fz 55 ff 55. Removed the cover to the evaporator. Found a leak on the evaporator. Will need a compressor and an evaporator. Parts and labor is still under warranty.; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 W10843121 (Drier)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Avon, OH 44011

Angel

Job Details: 01/19/2023

Replaced adjusters tested rack opt test ok.