We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Columbia Station, OH 44028
David R
Job Details: 05/06/2024
Replaced heater and sensor. Found old heater connection shorted. Tested. All new components good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG DRYER
Model WED7500GW0
Near South Amherst, OH 44001
David R
Job Details: 05/06/2024
"Replaced heater and cleaned unit out from all lint build up. Ran unit, heat is working, cycling on and off. Went outside to check airflow. Not a lot of airflow being sent to outside vent of house. Suggesting customer to clean vent to help prevent any other problems. Unit itself is good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QW7A
Near Ashtabula, OH 44004
Jason N
Job Details: 05/06/2024
"Cc unit displays Er and will not respondConfirmed Er fault, for shorted keypad, switch assembly will need replaced; ordrng 1 5304517587 (Switch assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED22TEXHN00
Near Ashtabula, OH 44004
Jason N
Job Details: 05/03/2024
"Cc water dispense not working and no iceTested water dispense, valuable is humming on the back on unit. Checked water supply at rear valve connection. Removed supply line, no water at supply. Advised customer she will need to contact a plumber to correct water supply issue to unit."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Elyria, OH 44035
Marie V
Job Details: 05/03/2024
"Cc that the unit is not cooling both sections, confirmed, checked pressures -23 on low side and high side. Unit has leak, used soapy water to find leak . Called techline spoke with Robert. unit has internal leak"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Cleveland, OH 44103
Joe O
Job Details: 05/03/2024
"Cc: not cooling properly in ff sectionCustomer stated their half and half went bad. And unit is staying around 40 degrees. Customer using digital air thermostat to measure temps. Found temp in ff section at 42 degrees. Freezer at -3 degrees. Customer has items in unit restricting air flow. Advised on loading. Found damper is opening, and unit has good air flow. Advised customer measuring air temp is not the proper way to monitor temps. Could not duplicate issue. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Lorain, OH 44055
Marie V
Job Details: 05/03/2024
"Cc that unit will not drain on any cycle. When arrived unit was flashing error code f8E6 water hazard. F0E3 overload, f0e9 off balance. Water hoses are installed correctly. Ran auto test and drain and spin ok. Ordering control and harness.; ordrng 1 W11700916 (Latch) and 1 W11627517 (Control) and 1 W11435841 (Harness)"
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model LFFU14F5HWL
Near Mentor, OH 44060
Jason N
Job Details: 05/03/2024
"Cc unit not working Found unit is powered off. Checked voltage at receptacle, good at 123v. Pulled cold control to check power. Control board is burnt. Unit will need cold control replaced. Quoted customer total repair. Customer will think about it, estimate only at this time. ; ordrng 1 297370600 (Control-electronic)"
We serviced a
WHIRLPOOL DBL WALL OVEN
Model JJW9630DDS
Near Shaker Heights, OH 44120
Joe O
Job Details: 05/03/2024
"Cc: error code, upper oven over tempFound unit is continuously heating on broil element. Found error code 1d11(runaway temp). Found both upper and lower doors not closing properly. Needs control, oven probe, hinges and receiversParts show out of stockCustomer does not want to continue at this time; ordrng 1 WPW10169131 (cntrl-elec) and 4 WP74010283 (hinge)s and 4 WP74011337 (bracket)s and 1 WP74008369 (sensor- ov), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Elyria, OH 44035
Angel
Job Details: 05/03/2024
Replaced hinges.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Lakewood, OH 44107
Marie V
Job Details: 05/03/2024
"Cc that the unit stopped making ice. Confirmed, took temps freezer at 0*. Checked continuity on wires at the door, they are good. Ice maker getting 12VDC, still not running. Also heater on door is good has 133ohms unit will need new ice maker. Cust will talk to husband and call back if they want to continue ; ordrng 1 W10873791 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Lakewood, OH 44107
Marie V
Job Details: 05/03/2024
"Cc that ice maker is leaking and water is going everywhere, confirmed, found fill tube not inserted all the way causing a leak. Corrected and cycled ice maker. Op test ok"
We serviced a
LG WASHER
Model WM2301HR
Near Euclid, OH 44117
Corina B
Job Details: 05/03/2024
Replaced the bellow. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Cleveland, OH 44143
Corina B
Job Details: 05/03/2024
Replaced the housing. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM704LPA1
Near Pepper Pike, OH 44124
Joe O
Job Details: 05/03/2024
Cc: poppingFound hinge popping when opening. Needs hingeHinge shows out of stock. Office to reschedule; ordrng 1 W11323123 (Hinge(right))
We serviced a
KITCHENAID MICROWAVE
Model KOCE500EBS20
Near Solon, OH 44139
Corina B
Job Details: 05/03/2024
Replaced the control and the harness. Tested. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Olmsted Township, OH 44138
David R
Job Details: 05/03/2024
"Cc unit squealing. Work idler. Replaced dryer kit from t/s. Tested. Good, up. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Garfield Heights, OH 44128
Corina B
Job Details: 05/03/2024
Replaced the led lights. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model mvw6230rhw2
Near Willowick, OH 44095
Jason N
Job Details: 05/03/2024
Installed drain hose. Ran test cycle. No leaks. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Garrettsville, OH 44231
Joe O
Job Details: 05/03/2024
"Cc: flashing lights, leakingFound error codes f9e2(drain motor electrical problem) f8e4(float switch). Ran auto test. Found excess suds in unit. Advised on detergent usage. No leak found. Unit functioning designed. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Kent, OH 44240
Joe O
Job Details: 05/03/2024
Installed ui. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW0
Near Solon, OH 44139
Corina B
Job Details: 05/03/2024
"Replaced the control, ui and the thermal inlet. Tested. Opt test ok. The vent to the dryer is smashed. Advised customer to have it replaced."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Columbia Station, OH 44028
David R
Job Details: 05/03/2024
"Cc unit not cooling. Same issue as previous years. Evap FF fan cover frosting is. Causing no air to circulate around. Around been replaced 3-4 times since 2016. Advised customer of repair to replace Control and Fan harness; ordrng 1 W10843055 (Main Control) and 1 W11033168 (FF evap fan w/ harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Strongsville, OH 44136
David R
Job Details: 05/03/2024
Cc noise. Took pic of loose (almost off) slider nut. Replaced slider from t/s. Also added lock thread on nut. Tested. Good. Op Test Ok. ; used 1 W10734521 (SLIDER) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HC1
Near Independence, OH 44131
Bill
Job Details: 05/03/2024
"Changed Ui and control, done factory calibration, diagnostic test, and ran a quick load. tested, opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ2
Near Parma, OH 44129
Bill
Job Details: 05/03/2024
"Cc buttons stopped working, confirmed cc. Changed Ui, tested opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Cleveland, OH 44111
Bill
Job Details: 05/03/2024
"Cc frost build up, confirmed cc. Found frost and ice build up in freezer, removed panel. Tested thermistor and heater, thermistor tested open. Heater passed, replaced thermistor from truck stock. Cleared drain.; used 1 WPW10384183 (Thermistor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, OH 44105
Bill
Job Details: 05/03/2024
"Cc not cooling, confirmed cc. Temps in freezer 31 deg, pulled evap cover, partial frost pattern present. Ordered evap, compressor, and lock ring fittings. Follow up scheduled for 5/10.; ordrng 1 W11579351 (Evap) and 1 W11504450 (Coupler) and 1 W11506620 (Coupler) and 1 W11580057 (Compressor) and 1 W11504415 (Coupling) and 1 W11504430 (Coupling) and 1 W11506619 (Coupling) and 1 W11461499 (Process tube)"
We serviced a
MAYTAG DRYER
Model MED7230HW
Near Cleveland, OH 44128
Bill
Job Details: 05/03/2024
"Cc not drying properly, confirmed cc. Found lint compacted in lint trap vent, cleared lint from unit. Tested opt test good."
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Lyndhurst, OH 44124
Bill
Job Details: 05/03/2024
"Changed control and Ui, ran factory calibration and diagnostic cycle. Tested opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Aurora, OH 44202
Bill
Job Details: 05/03/2024
"Connected gauges, 9 lb vac on low side 40 psi high side. Freezer temps at 0 deg. unit is now operating as it should."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS20
Near Columbia Station, OH 44028
Manny
Job Details: 05/03/2024
"Replace control and console opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Cleveland, OH 44113
Manny
Job Details: 05/03/2024
"Replace motor, couldnt test since there is not 220v in the maintenance shop, advise testing unit and let us know if any issues."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Cleveland, OH 44128
Manny
Job Details: 05/03/2024
"Remember agitator, went to removed basket and basket splines damaged need to order basket and lid cracked, ordering basket and lid; ordrng 1 W11102314 (lid) and 1 W10811960 (spin basket)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near North Olmsted, OH 44070
Angel
Job Details: 05/03/2024
Cc that unit has fault and will not finish cycle. Verified and unit had a F10E4 fault diverter issue. Replaced pump assembly since it was sent tested unit opt test good.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near North Royalton, OH 44133
David R
Job Details: 05/03/2024
"Building in Back. Found shifter error code. Cleared. Replaced cam pulley from t/s, actuator, hub, and gearcase checks good. Ran diagnostics, good. Ran a Rinse/Spin cycle. Good. Op Test Ok. ; used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44129
David R
Job Details: 05/03/2024
"Cc water in FF. Found drain tube clogged, styrofoam was stuck in. Cleared tube and cleared all ice build up. Good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ2
Near Cleveland, OH 44135
David R
Job Details: 05/03/2024
"Cc unit will shut off in cycle. Checked incoming power. Black to White 120V, good. But black to ground 80VAc and White to ground 30VAC. B to G should be 120v and W to G should be 0v. Customer will need electrician to come check out power and breaker. Unit itself is running good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44135
David R
Job Details: 05/03/2024
Replaced FF door switch. Old one was broke. Tested. Good. Op Test Ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Lorain, OH 44053
David R
Job Details: 05/03/2024
"Replaced dual valve, fill tube and out permagum to help fill in gaps around the fill tube. Ran IM, no error codes. Ran test 59, then test 45. Cycled to home position and called for water. Good. Set temps back to recommended. Good. Op Test Ok."
We serviced a
GE REFRIGERATOR
Model ZIC360NHBRH
Near Westlake, OH 44145
Angel
Job Details: 05/03/2024
Replaced door switch; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LZ3
Near Westlake, OH 44145
Angel
Job Details: 05/03/2024
"Cc that 2 of the knobs are broken and cant turn on the burner, that the top has 2 chips on it and was not sure if oven was getting to temperature as should. Confirmed the knob issue and will need both knobs replaced and for the top its not chipped its old grease already baked on the top which she would have to try to clean and for the oven I preheated it and it preheated perfectly fine and reached temp in about 10mins which is good. Ordering knobs customer stated they will install themselves.; ordrng 2 W11687171 (Knobs)s"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Bay Village, OH 44140
Angel
Job Details: 05/03/2024
Customer stated he already replaced control board and unit is working he just wanted me to make sure everything was good if I could test unit. Unit working as should did not need user interface; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Avon Lake, OH 44012
Angel
Job Details: 05/03/2024
Replaced heating element and thermostat kit tested unit opt test good.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Avon, OH 44011
Angel
Job Details: 05/03/2024
Replaced harness tested unit opt test good.
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Avon, OH 44011
Angel
Job Details: 05/03/2024
Replaced holder and switches tested unit opt test good. Recommended customer to make sure not to slam door.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
JENN-AIR RANGE
Model JDS9860AAP
Near Cleveland, OH 44113
Jason N
Job Details: 05/03/2024
"Installed main control. Tested all functions. Ran bake test to 300 degrees. Unit preheated, no power issues. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44108
Jason N
Job Details: 05/03/2024
"Cc unit loud when in spinRan test cycle, confirmed excessive movement in spin basket when spinning. Found drive hub is loose, screws are loose. Replaced drive hub using truck stock part. Tightened all screws. Reran spin test, much improved. No excessive movement/vibration. Op test good. ; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Cleveland, OH 44108
Jason N
Job Details: 05/03/2024
"Cc unit not heating Ran dryer op test, unit is heating and cycling. Checked airflow at vent outlet, good airflow, no restrictions. Let run for several minutes. Selected another cycle to test, unit is heating properly. Unable to find an issue with unit at this time. Unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Chardon, OH 44024
Jason N
Job Details: 05/03/2024
"Cc unit not maintaining temperatures in both sectionsCustomer stated both sections are randomly warming up then cooling back down. Checked compressor and condenser fan operation. Compressor is running hot, condenser fan is running. Checked frost patterns on both evaporators. Incomplete frost pattern on both, sections are taking too long to return to temperature which is causing fluctuations in temperature. Unit has a refrigerant leak, possible pinhole on RC evaporator, evaporator is corroded.Customer also wants to replace freezer lights, since they are out. Ordering both modules ; ordrng 1 WPW10643261 (RC evaporator) and 1 W10779331 (Compressor) and 1 WPW10143759 (Drier) and 1 W11226500 (Light) and 1 W10876365 (Light)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD708MSS0
Near Mentor, OH 44060
Jason N
Job Details: 05/03/2024
"Cc unit not cooling. Found freezer section is freezing. Ff section is warm. Ran diagnostics, found codes f4e1 for FC defrost heater not working and fAeB for damper operation. Ran test 41, damper is opening and closing properly. Ran test 89, defrost heater test, freezer evaporator is frosted over. Heater did not turn on. Ordering defrost heater and thermistor. ; ordrng 1 W11626107 (Heater) and 1 W11629268 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrf767sdhz00
Near Mentor, OH 44060
Jason N
Job Details: 05/03/2024
"Cc freezer door stuck/frozen shut, unable to openCustomer stated unit has been unplugged for 48 hrs, still unable to open. Confirmed, freezer door is stuck. Used steamer to run steam inside freezer through door gasket. Able to open door, found ice block stuck to bottom of freezer and drawer. Cleared ice from freezer and drawers. Ice maker is turned off. Unplugged ice maker, customer states they do not use freezer ice maker. Ran water dispense and upper ice maker fill test to ensure nothing is activating valve from freezer ice maker. Unable to determine source of water in freezer section. Replaced freezer LED module using miscellaneous truck stock part. Op tents good. ; used 1 W11483116 (LED MODULE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Madison, OH 44057
Jason N
Job Details: 05/03/2024
"Uninstalled unit. Swapped parts over to new tub, installed pump/motor, door panel, and tub corner inserts. Reinstalled unit. Ran test cycle. New leaks. Op test good."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44111
Marie V
Job Details: 05/03/2024
"Cc that unit is shaking while spinning. Tested unit, shaking unit has is normal, not bagging or off balance. Explained cust how this unit is designed, advised on enough clohtes on drum and detergent amount. Unit is working properly at this point. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Lakewood, OH 44107
Marie V
Job Details: 05/03/2024
"Cc that the strike broke. Confirmed, replaced strike, ran diag, no codes, ran calibration. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Lakewood, OH 44107
Marie V
Job Details: 05/03/2024
Replaced water valve. Tested unit. No leaks. Op test ok
We serviced a
MAYTAG FREEZER
Model MZF34X16DW01
Near Elyria, OH 44035
David R
Job Details: 05/03/2024
"Cc unit not cooling. Found not defrosting. Control not sending voltage. Sensor and harness to be replaced with; ordrng 1 W11382529 (Control assembly) and 1 WPW10383615 (Thermistor) and 1 W11244436 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS24SEBL5
Near North Ridgeville, OH 44039
Angel
Job Details: 05/02/2024
Cc that unit was leaking it had suds coming out the front and in the sink as well. Ran unit to see if it still had suds and it did. So I used some olive oil to kill the suds which it did and recommended customer to use less detergent to avoid issue again opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM11
Near Maple Heights, OH 44137
Bill
Job Details: 05/02/2024
"Cc parts missing, could not confirm miss parts. Did find that Ui was not seated properly, reseated Ui. Unit operating as intended."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Independence, OH 44131
Bill
Job Details: 05/02/2024
"Changed valve, tested opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2574DEM01
Near Eastlake, OH 44095
Dan H
Job Details: 05/02/2024
"Customer complaint that unit is not cooling properly, fresh food section temperature is at 48 degrees, freezer section temperature is at 24 degrees, found evaporator frozen solid, found bimetal open, cleared evaporator, installed new evaporator fan motor/harness from truck stock surplus, op test good ; ordrng 1 WPW10514110 (Fan/harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Columbia Station, OH 44028
David R
Job Details: 05/02/2024
"Cc unit not cooling in FF. Checked control, updated. Control sending 120 to heater. Heater circuit not working and and defrosting. Custer getting flat build up in FZ. Fan is good. Ordering heater and thermistor; ordrng 1 W11650661 (Heater), used 1 WPW10384183 (THERMISTOR), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Strongsville, OH 44136
David R
Job Details: 05/02/2024
"Replaced heater assembly and control. Ran diagnostics, heater is coming on and all components working. Reset temps to recommended. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ04
Near Fairview Park, OH 44126
Angel
Job Details: 05/02/2024
Replaced control board made sure everything started running as should and set temps to recommended opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor, OH 44060
Joe O
Job Details: 05/02/2024
Installed suspension rods and belt. Ran test cycle. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Eastlake, OH 44095
Joe O
Job Details: 05/02/2024
Installed valve. Op test ok
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Willowick, OH 44095
Joe O
Job Details: 05/02/2024
Cc: start switch no longer attachedFound switch just needed reseated. Reseated. Op test ok
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44135
Manny
Job Details: 05/02/2024
"Cc unit not draining verified, and pressure sensor trip on control, ordering control.; ordrng 1 W11399437 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ11
Near Mentor, OH 44060
Dan H
Job Details: 05/02/2024
"Customer complaint of loud buzzing noise, no unusual noises heard, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Columbia Station, OH 44028
David R
Job Details: 05/02/2024
"Cc of temp freezing items in FF, customer said when the Icemaker is turned on, temp will get down low in FF section and Freeze items, but when the Icemaker is turned off, unit is fine. As of now, icemaker is turned off and temp Reads 40 in FF and 1 in FZ. Went into diagnostics and Test 7 switched to step two 8 hour defrost. Had an extra IM harness that comes with sensor on surplus, swapped on. Changed Temp settings to 41 in FF and 2 in FZ. All fans good. Turned IM on. Customer to monitor. Good. Op Test Ok. ; used 1 W11548538 ( IM harness) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Elyria, OH 44035
David R
Job Details: 05/02/2024
"Cc was getting banging and unit would go off balance into error code. Went through diagnostics, F0E3 Overload, F0E5 Off Balance. Went over with customer the newer Top Loader compared to previous unit. How to not overload and use correct cycles. If needed can pause unit and rearrange clothes. Biggest thing is not overloading. Ran test mode. Good, all components working correctly. Ran a drain and spin cycle, good. Ran with load in. Good. Op Test Ok"
We serviced a
MAYTAG DRYER
Model WED7500GW0
Near South Amherst, OH 44001
David R
Job Details: 05/02/2024
"Cc unit not heating. Found a lot of lint/hair build up around heater. Heater test open. Will order a new heater and on return vacuum and clean unit out as well. ; ordrng 1 WP3387747 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Olmsted Township, OH 44138
Marie V
Job Details: 05/02/2024
"Replaced gearcase, stator, rotor, slider,agitator and had to install from T/S surplus a clutch. Ran diag and stared a cycle. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/02/2024
"Cc that the water pressure on door is not good and ice maker is not making ice. Confirmed both. Ice maker is moving slowly and will continue to cycle but does not stops on home or fills up. Also cust replaced filter. Still same issue with water coming in. Put my bypass. Works great. Also if removed filter , filter head drips continuously. Will need new filter head and ice maker. Cust will talk to husband and call back if wants to continue ; ordrng 1 W10884390 (Ice maker) and 1 W11346623 (Filter head), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near Rocky River, OH 44116
Angel
Job Details: 05/02/2024
Cc that left hand door is not closing when letting go to shut. Explained to customer because of the mullion and the gasket on the other door it will not close easily if the other door is not opened . Recommended customer always to open right hand door and close left door first for the door to close easy and to avoid damaging the gasket on the other door. Unit working as designed.
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near North Royalton, OH 44133
Manny
Job Details: 05/02/2024
"Cc that unit is no cleaning her clothes, verified and no codes but noise from gearcase and shocks are bad tried removing agitator but stuck, unit needs gearcase, cam, shifter and agitator ; ordrng 1 W11656227 (Agitator) and 1 W11396716 (Suspension) and 1 W11449840 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11395618 (Cap) and 1 W11481722 (Shifter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG02
Near Broadview Heights, OH 44147
Manny
Job Details: 05/02/2024
"Cc door have a weak seal, verify and seems ok but when ff is close the fz opens, found separation on the liner, filled with silicone, and heated the door liner as it looks s warped, advise to allow the silicone to dry and if the seal still not as strong to let us know as fz door might be need it."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Parma, OH 44134
Manny
Job Details: 05/02/2024
"Cc unit freezing in the ff, verified and freezer pack with bags advised customer to leave room between the bags and the back of the fz as the bags can prevent the airflow and cause more cool air into the ff, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Parma, OH 44129
Manny
Job Details: 05/02/2024
"Cc unit banging around and making noise, verified and unit not level, level unit and good, noise coming from hoses hitting the cabinet on back, leveled unit, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAM00
Near Cleveland, OH 44144
Manny
Job Details: 05/02/2024
"Cc drawer frozen to the bottom. Verified and ice buildup under drawer and not coming out, removed ice and verified drain and cleaned, customer states that they spill water. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Aurora, OH 44202
Corina B
Job Details: 05/02/2024
Replaced the ui. Opt test ok.
We serviced a
AMANA REFRIGERATOR
Model ART308FFDW07
Near Aurora, OH 44202
Bill
Job Details: 05/02/2024
"Cc not cooling, confirmed cc. Pulled evap cover, ball of ice buildup around cap line. Compressor cool, condenser cool. Compressor tried to start 3 times before successfully starting, running wattage was 50. Unit needs a sealed system job, ordered compressor, evap, and filter dryer.; ordrng 1 W10836706 (Evap) and 1 WPW10507886 (Compressor) and 1 W10843121 (Filter dryer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Aurora, OH 44202
Bill
Job Details: 05/02/2024
"Cc not cooling, confirmed cc. Found compressor locked up, put my start device tool on compressor. Same result. Gave customer estimate for repairs, customer chose not to continue repairs at this time.; ordrng 1 W11598434 (Evap) and 1 W11574734 (Compressor) and 1 W11109499 (Filter dryer) and 1 W11504445 (Coupling) and 1 W11504431 (Coupling) and 1 W11506620 (Coupling) and 2 W11504450 (Coupling)s and 1 W11504431 (Coupling) and 1 W11504415 (Coupling) and 1 W11506621 (Coupling) and 1 W11506635 (Service valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model Weg745H0FS0
Near Chagrin Falls, OH 44023
Bill
Job Details: 05/02/2024
"Cc unit will not ignite burners, oven not maintaining temp, knob broken, and burner has no safety lock on one, confirmed all but the oven cc. Turned oven on and set heat probe inside and monitored for 30 min. Oven would turn on at 341 deg and shut off at 361. Knob is cracked, burner valve safety lock is not locking and spark module is dead. Also control fan sounded rough. Gave estimate for repairs, customer chose not to continue at this time.; ordrng 1 W10885072 (Manifold) and 1 W11107275 (Control fan) and 1 W11517334 (Knob) and 1 WPW10475149 (Spark module), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Cleveland, OH 44104
Jason N
Job Details: 05/02/2024
"Cc unit not powering on Confirmed unit will not power on. Checked for voltage at j-box under unit. Reading 0v H to N and ground. Checked breaker in panel, breaker is on, assuming dishwasher breaker is labeled correctly. Unit is hardwired, unable to run auxiliary power to unit to verify operation. Advised customer to contact an electrician."
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFE01
Near Maple Heights, OH 44137
Jason N
Job Details: 05/02/2024
"Cc water inside of refrigerator section Confirmed water(condensation) inside ff section near bottom. Checked for gaps where warm air is being pulled in. Found large gaps on bottom of liner plate, door area. Used silicone to fill in gaps. Advised customer to allow several hours to cure and monitor for 48 hrs to see in condensation returns. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Aurora, OH 44202
Corina B
Job Details: 05/02/2024
Replaced the gasket. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Streetsboro, OH 44241
Corina B
Job Details: 05/02/2024
CC that there is a rattling noise when it runs for awhile. Confirmed. The blower wheel is cracked. Will need a new blower wheel and motor. ; ordrng 1 W11364931 (Motor) and 1 WP697772 (Wheel) and 1 W11688571 (Collar)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Kent, OH 44240
Corina B
Job Details: 05/02/2024
"Replaced the control, harness, capacitor and shifter. Tested. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Middlefield, OH 44062
Corina B
Job Details: 05/02/2024
"CC that the unit is not working and flooded. Ran diag f8e1 long fill. Found the cold water turned off. Started a cycle, filled properly and drained. Started a heavy cycle with clothes, filled properly and started washing. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Chagrin Falls, OH 44023
Corina B
Job Details: 05/02/2024
"CC that the unit just keeps spinning and now it does not start. Confirmed. Found the capacitor leaking. Replaced the capacitor from t/s. When having it plugged in, the unit is in a spin will keep spinning and does not stop. When lid is open the unit tries to spin. Will need a new control; ordrng 1 W11556725 (Control), used 1 W11395618 (CAPACITOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWC400VW1
Near Chagrin Falls, OH 44023
Corina B
Job Details: 05/02/2024
"CC that the delicates does not work after filling. Confirmed. Timer is not advancing. The cold water valve is buzzing when filling. Will need a new valve and timer. Cust does not want to repair ; ordrng 1 WPW10144820 (Valve) and 1 WPW10175557 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Beachwood, OH 44122
Bill
Job Details: 05/02/2024
"Cc damage to door, confirmed cc. Changed door and mounted name plate."
We serviced a
WHIRLPOOL WASHER
Model WFW95HEXW0
Near Cleveland, OH 44113
Jason N
Job Details: 05/02/2024
"Cc unit code f0e9, doesnt spin outRan diagnostics, confirmed f9e1 for long drain. Ran spin and drain out test cycle, drain pump sounds very rough, not pumping water out of tub. Unit will need drain pump replaced. Quoted customer repair cost. ; ordrng 1 WPW10241025 (Pump-water)"
We serviced a
JENN-AIRE RANGE HOOD
Model RH800W
Near Cleveland Heights, OH 44121
Jason N
Job Details: 05/02/2024
"Cc bulb mounting plates are cracked, light not workingFound both fluorescent end cap bases are broken, both will need replaced and a new bulb installed. parts are discontinued, but can be readily purchased from Home Depot or similar. Will purchase parts needed and return to repair."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Lyndhurst, OH 44124
Jason N
Job Details: 05/02/2024
"Cc unit controls not working correctlyConfirmed Express wash button is non functional. Due to UI having been replaced twice already for this issue, called WPL techline, Adrian, suggested to replace main board as next step. ; ordrng 1 W11629914 (Control-elec)"
We serviced a
GE REFRIGERATOR
Model PFSS6PKXASS
Near Highland Heights, OH 44143
Joe O
Job Details: 05/02/2024
Cc: water and ice not workingFound display would not allow selections. Power cycled unit. Ui allowing selections. Unit dispensing water. Attempted to cycle ice maker. Ice maker cycled after closing door. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chesterland, OH 44026
Joe O
Job Details: 05/02/2024
"Cc: sound like a jet taking offFound bearings excessively loud in hand spin. Could not remove wash plate. Needs gear case and wash plateCustomer does not want to repair at this time ; ordrng 1 W11449841 (Gear case) and 1 W10902814 (washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Rock Creek, OH 44084
Joe O
Job Details: 05/02/2024
Installed water valve. Tested. Verified fabric softener dispensing. Op test ok
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Painesville, OH 44077
Dan H
Job Details: 05/02/2024
"Customer complaint of loud noise, confirmed, found lint build up on blower wheel, cleared blower wheel, op test good"