Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8430 customer reviews

Map of Euclid, OH

good service




Review of Fred's Appliance Service

Service was satisfactory but tech could have had better people skills.


Map of Maple Heights, OH

He was very nice and respectful.




Review of Fred's Appliance Service

I would like more people who come out have that much respect and caring.


Map of Cleveland, OH

Intergrity




Review of Fred's Appliance Service

Fred’s appliance is a company with honesty and integrity.


Map of Avon, OH

Great!




Review of Fred's Appliance Service

Guys really knew their job


Map of Avon, OH

Excellent service & Great customer experience




Review of Fred's Appliance Service

Right from initial call to the actual service provided was very well handled professionally. Mac identified the problem at first instance and confirmed by testing the same. I am glad that my initial search got Fred Appliance and will definitely use in future.


Map of Painesville, OH

On time, Quick repair, Great Service




Review of Fred's Appliance Service


Map of Strongsville, OH

Susan




Review of Fred's Appliance Service

Excellent customer service


Map of Painesville, OH

Very good service




Review of Fred's Appliance Service

Corina was prompt, helpful and quick!


Map of Westlake, OH

Jen




Review of Fred's Appliance Service

Friendly maintenance man


Map of Chagrin Falls, OH

Great Service




Review of Fred's Appliance Service

Very Knowledgeable and Professional !


Art




Review of Fred's Appliance Service

informed me at every step what was happening and what was going to happen, was on time and professional.


Friendly, quick service




Review of Fred's Appliance Service

Corina did a very good job. She explained the issue and what work needed to be done.


Dryer




Review of Fred's Appliance Service


Barbara




Review of Fred's Appliance Service

Great experience, very professional


Great service!




Review of Fred's Appliance Service


Chris




Review of Fred's Appliance Service

Very professional


Patricia




Review of Fred's Appliance Service

Really great and very pleasant.


Great service




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service

This is the 3rd time I have used Fred's Appliance Service. They do a great job, arrive on time and are able to finish the job that day. I like that you are called 15 minutes before your technician shows up. I wouldn't hesitate to call them again in the future.


Elaine




Review of Fred's Appliance Service

Very impressed with the service, the repairman, the tracking schedule etc


Great service




Review of Fred's Appliance Service


Kathy




Review of Fred's Appliance Service


Good Service




Review of Fred's Appliance Service


Gregory




Review of Fred's Appliance Service

My experience with Macaulay was great. He arrived promptly, was very courteou, explained the issue clearly and remedied the issue quickly and effectively.


Great Service




Review of Fred's Appliance Service


on time great customer care




Review of Fred's Appliance Service

will recommend


Super service




Review of Fred's Appliance Service

Did a great job assessing these situation and fixing the problem


great service




Review of Fred's Appliance Service


Ro




Review of Fred's Appliance Service

Prompt, knowledgable. Would recommend


Great service




Review of Fred's Appliance Service

The service man was very professional and had excellent knowledge on explaining different parts and what they are used for in other words to make a story short he is a great guy


Great service




Review of Fred's Appliance Service


Great service and advice from the tech's




Review of Fred's Appliance Service


Not done yet waiting for parts




Review of Fred's Appliance Service

Not done yet


Great service




Review of Fred's Appliance Service

Very polite and explained everything


Rachel




Review of Fred's Appliance Service

Took time to decipher issue.


Excellent




Review of Fred's Appliance Service


Carol




Review of Fred's Appliance Service


Overall very satisfied




Review of Fred's Appliance Service

Great service the service professional was very knowledgeable and friendly


Fast Service




Review of Fred's Appliance Service

Never disappointed with your Services.


Great Service




Review of Fred's Appliance Service

Awesome service, quick, clean and punctual!


Brian is a gentleman, a very nice person. He was thorough; great service!




Review of Fred's Appliance Service

Your company is very professional from start to finish. I really like that I know 2 days ahead of time approximately when my appointment will be. I really appreciated the automated call to say Brian was 15-20 min away. I’d like to be called about 45 min before, if possible.


On time service and very helpful repair men.




Review of Fred's Appliance Service

Good service


Great Service




Review of Fred's Appliance Service

Corey was enjoyable and efficient in resolving our issue


Laura




Review of Fred's Appliance Service


Stark




Review of Fred's Appliance Service

Very impressed with the service and the ability to check to find out the time of arrival.


Love the tracking option




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Sherri




Review of Fred's Appliance Service

The service tech was on time and did a great job.


Really great service




Review of Fred's Appliance Service

Catina was wonderful..great service..very efficient


Blair




Review of Fred's Appliance Service

Very well great job done


Saved the Day




Review of Fred's Appliance Service

Brian was very knowledgeable about this washer, and he quickly figured out the problem. And, he patiently explained the functioning of the washing machine. I was on the verge of returning it, but not now.


Thank you!




Review of Fred's Appliance Service


Problem not resolved after 2nd service call




Review of Fred's Appliance Service

The water dispenser on my refrigerator delivers cold water that turns warm after a few seconds. Your service man - this time, felt the warm water, but spent most of the time saying most refrigerators have this problem, & nothing can be done about it. He kept saying "this is the way they are designed". Really?? That's how they are designed?? And the warm water is "as they are designed" It costs more for a refrigerator with a water dispenser-so if you cannot fix this "design" problem, then I want this refrigerator replaced with a refrigerator with a water dispenser that dispenses cold water. Really? designed to give warm water??


Response from Fred's Appliance Service:

Hello Joseph! Thank you very much for your review. We greatly apologize for the frustration with the water temperature coming out of your dispenser. With regret, we have no control over this as a service company. The water reservoir within refrigerators today do not hold a large volume of water. In result, the draw at the dispenser may not be chilled to your satisfaction. Our best advice is to discuss this matter directly with Whirlpool as they are the manufacturer of your refrigerator. You may call them directly at 800-253-1301. We're also here to help if anything else is needed! 888-453-7337 or service@fredsappliance.com. Thank you! -The Fred's Team


good job nice service




Review of Fred's Appliance Service

Would recommend


Locked Again




Review of Fred's Appliance Service

April 6, 2018 at 8AM, we put clothes in the washer, and it. In locked again.


Response from Fred's Appliance Service:

Hello James! Thanks for the note. We will be calling you shortly to discuss! We're here to help! -The Fred's Team


great service




Review of Fred's Appliance Service

arrive on time. diagoinxed the problem quickly and fixed the machine without needing new part. Adivsed me that despite the age of the machine, it ewas worth fixing.


Warranty repair




Review of Fred's Appliance Service


Cyndi




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

He did a great job thank you


Great Service




Review of Fred's Appliance Service

Very nice and knowledgeable!


Robert




Review of Fred's Appliance Service


Rhonda




Review of Fred's Appliance Service

Great experience , friendly, helpful and timely. Couldn’t have gone better.


Corina: Excellent checkup and useful information




Review of Fred's Appliance Service

Corina proved to be a good listener as I reviewed the history of recently owned magtag washers and the squealing noise during the spin cycle in our current model. Of course the week long squealing stopped yesterday and did not present itself today. Corina did suggest putting in lighter loads with less detergent. After running a cycle she thinks the bearings are fine. She also suggested using our smart phone to record any future squealing noises which might occur. We did appreciate the convenience of making, confirming, and pinpointing the time of service by Fred's Appliance.


Wonderful!




Review of Fred's Appliance Service


Great service, very friendly technician




Review of Fred's Appliance Service


Great technician attitude




Review of Fred's Appliance Service

I was very happy with your tech that came to my house. She was very friendly and polite.


Great




Review of Fred's Appliance Service

Very educational


Jim




Review of Fred's Appliance Service

Great service very Freindly fixed the microwave


Great service




Review of Fred's Appliance Service

Fast quick quality service


Excellent




Review of Fred's Appliance Service

Timely, efficient, professional experience.


Great service




Review of Fred's Appliance Service

The service tech was very friendly, professional, and knowledgeable. He was able to diagnose and fix the problem with my refrigerator. He even had the part in his truck so a second visit was not needed.


OMG A LIFE SAVER -




Review of Fred's Appliance Service

WHIRLPOOL AND FREDS APPLIANCE ARE ABOVE ALL THE REST IN APPLIANCE CUSTOMER SERVICE! CAME IMMEDIATELY


Great service




Review of Fred's Appliance Service

. Knowledgeable technician


Chad is awesome!




Review of Fred's Appliance Service


Promt service, knowledgeable tech, fixed the problem!




Review of Fred's Appliance Service

Corina was very knowledgeable and was able to diagnose the problem with the wall oven. She had the part on the truck and fixed it immediately.


Rita




Review of Fred's Appliance Service

Was impressed with the updates via email and phone. Customer service rep and tech were very friendly and knowledgeable


Mr




Review of Fred's Appliance Service

Very good. Honest and personable. Definately use again


Very helpful




Review of Fred's Appliance Service

Corey ran about 2 hours late due to another call. I wish a dispatcher would have called to let me know instead of me just waiting around until 7pm. Once he arrived I told him I only had a half hour available and he did everything he could to make sure I was happy and could pick up my child on time .


Response from Fred's Appliance Service:

Hello Natalia! Thank you for your note. Very sorry Corey ran behind. Appliances do get the best of us sometimes. We're glad we were able to connect with you. Thanks again, and we're here to help if needed. Thank you! -The Fred's Team


Couldn't have been better. Corona is terrific.




Review of Fred's Appliance Service

Great service.


Great!




Review of Fred's Appliance Service

Dan was friendly and incredibly professional


Kind Technician, Superior Service




Review of Fred's Appliance Service

Everyone that I talked with at Fred's was fantastic- on the phone, very polite; in person professional, informative, and courteous! Five out of five stars!!


Excellent experience!




Review of Fred's Appliance Service

Corina was a pleasure to deal with. She is extremely knowledgeable and efficient. I will definitely recommend her and Fred’s Appliance to my friends and family.


Geoff




Review of Fred's Appliance Service

We are so happy with the service of Freds. I so appreciate the update on arrival time. Corina was so pleasant to work with but most of all she fixed the problem with our ice maker that the previous company failed to do. I will absolutely use this company for any future needs.


Great and fast service




Review of Fred's Appliance Service

Very helpful and quick service


Give Corina a raise




Review of Fred's Appliance Service

Corina was friendly, knowledgeable & knew the product in & out.After finding the problem and fixing it she gave several tips on how to get the best results from our dishwasher.She answered all questions fully.


Great Service !!




Review of Fred's Appliance Service

Corina did a great job


Great service




Review of Fred's Appliance Service

The gentlemen that came out were very nice and professional. I feel the price for labor was absurd, they were there maybe 15 min to drain my dishwasher and it was $90! I feel that's very extreme for the work done.


Great Service




Review of Fred's Appliance Service

Our tech showed up right on time and was able to get all issues resolved in a very efficient time frame. He took the time to explain the issue in detail.


Francisco




Review of Fred's Appliance Service

Great service!


Great Job




Review of Fred's Appliance Service

Art communicated very well, was on time and fixed my problem


Very professional




Review of Fred's Appliance Service

Technician was very knowledgeable and quickly resolved my issues.


John




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Very good experience




Review of Fred's Appliance Service

Even though the technician was behind, he called and informed us he was running late, he was nice, knowledge and completed the dryer repair within minutes, he also explained to me and my wife the issue with the washer and ordered the parts needed and setup a date for the return visit.


Good Service Call




Review of Fred's Appliance Service

Arrived on time and well prepared for the job. Very thorough. Problem solved. In and out less than an hour!


Great service




Review of Fred's Appliance Service

On time. Professional. Courteous


Friendly and helpful technician




Review of Fred's Appliance Service

Although Dan could not ID a problem with the icing up of the freezer, he gave suggestions as to what to look out for when closing the drawer. Will notify Whirlpool if it occurs again!


Great Service and Prompt




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Excellent service. Repair person on time, wore shoe covers, communicated clearly and concisely. Was concerned with our needs.




Review of Fred's Appliance Service

Great service and repair oerson


Dryer




Review of Fred's Appliance Service


Highly recommend!




Review of Fred's Appliance Service

Colina was great, gave her honest opinion based on her expertise. Highly recommended


Great service




Review of Fred's Appliance Service


Reliable and organized service, awesome price




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

Very good. Employee sent to fix micro wave was very good. Would recommend your service to friends.


Great Service




Review of Fred's Appliance Service


we continue to have the same problem with the ice machine




Review of Fred's Appliance Service


dishwasher warrantee repair




Review of Fred's Appliance Service

Already did this. Please stop your requests.


Response from Fred's Appliance Service:

Hi Judy! Thanks for your note. After reviewing, it shows we've only sent 1 request. We're very sorry if something else happened. We're here to help. Feel free to reach out to us with any further questions or concerns at service@fredsappliance.com or 888-453-7337. Thank you!! -The Fred's Team


Quick service!




Review of Fred's Appliance Service

Awesome service. Very efficient and fast as lightening!


He was fast and efficient.




Review of Fred's Appliance Service

I appreciated his work and hope that what he replaced will have been the problem. If these ice makers have so much trouble you would think someone would come up with a solution to the problems they have. We use a lot of ice and I would not have to do without an ice maker.


Extended warentee repair




Review of Fred's Appliance Service

Pleased with overall experience


Kristen




Review of Fred's Appliance Service


Excellent service




Review of Fred's Appliance Service

We were scheduled quickly and service was excellent. Price was very fair.


Excellent!




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Macaulay was very knowledgeable and practical - great experience with him and your company


fridge service




Review of Fred's Appliance Service

both repairman were excellent and very friendly


Ray




Review of Fred's Appliance Service

Outstanding experience, highly recommend!! Very professional, curtious, timely, and nice guys.


Great service




Review of Fred's Appliance Service


Barbara Smith




Review of Fred's Appliance Service

Professional service with a smile 🤗


Shelley




Review of Fred's Appliance Service

Excellent service


Proficient diagnostician




Review of Fred's Appliance Service

Called to say he would be early. He was technically sound and instilled confidence that after 5 or 6 prior attempts by another repair company that ice would be produced for longer than a couple months. Cleaned up the work site when done.


great service




Review of Fred's Appliance Service


From the frying pan into the oven




Review of Fred's Appliance Service

Our control board had a glitch that would not allow our lower oven to work. Fred's was able to get me a part and up and running.


Great service




Review of Fred's Appliance Service


Kithchenaid fridge




Review of Fred's Appliance Service

Great service knowledgeable repairman


Great Service




Review of Fred's Appliance Service


Good service




Review of Fred's Appliance Service

On time and fixed t the problem.


Great service that timely corrected the issue!




Review of Fred's Appliance Service


Robert




Review of Fred's Appliance Service


refrigerator warranty repair




Review of Fred's Appliance Service

great friendly service


Great service,




Review of Fred's Appliance Service


DC




Review of Fred's Appliance Service

Tech knowledgeable and personable, timely repair...


WHIRLPOOL WASHER SERVICE




Review of Fred's Appliance Service


Awesome technician




Review of Fred's Appliance Service

Great experience and visit!


Sheila




Review of Fred's Appliance Service

New what the problem was immediately and fixed it


Great Service




Review of Fred's Appliance Service

Excellent scheduling system. Kept posted with reminders, & let us know when tech would arrive. Great service. Promt and efficient.


Great service and on time




Review of Fred's Appliance Service


maytag washer




Review of Fred's Appliance Service

Excellent experience. The service staff was actually early solved the issue and advised if it reoccurred I should call Whirpoll and Fred's would come back out.


Polite and professional




Review of Fred's Appliance Service

Repairman was neat, courteous and advised me of my problem. Honest about it.


Courteous, knowledgeable repairman




Review of Fred's Appliance Service

Polite and efficient. Took time to show me what was wrong with my washer motor and how he replaced it.


Great




Review of Fred's Appliance Service

I was very satisfied with the visit


Great




Review of Fred's Appliance Service


Excellent




Review of Fred's Appliance Service


Great Service and found my issue right away. Advised on what to do next.




Review of Fred's Appliance Service


Great sevice, Great tech




Review of Fred's Appliance Service


Great technician




Review of Fred's Appliance Service

Jeff was very knowlegable and professional.


Great service and always on time and very polite




Review of Fred's Appliance Service


Awesome repairman




Review of Fred's Appliance Service

Excellent service from representative


Great service and on time




Review of Fred's Appliance Service

Techs were very polite and answered my questions.


Great service.




Review of Fred's Appliance Service

Great service. Both men were polite (it counts), efficient, and well prepared. No complaints at all. Would contact your company again if needed.


Mrs




Review of Fred's Appliance Service


please send us info on our warranty




Review of Fred's Appliance Service

please send us info on our warranty for wall oven and frig. thank you


Response from Fred's Appliance Service:

Hello Edmund! I just sent you an email with your warranty information. Please let us know if we can be of further assistance. Have a great weekend! -The Fred's Team


Nice and knowledgeable




Review of Fred's Appliance Service


I very polit




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Pretty Impressive




Review of Fred's Appliance Service

He cane, he fixed, he was pleasant. Could not ask for more.


Great service




Review of Fred's Appliance Service


Amazing service on the phone and in person




Review of Fred's Appliance Service

They arrived just when they said they would and fixed my dryer in minutes!!!!


Service was good, very professional




Review of Fred's Appliance Service

No problems 🙂


Charlene Bradley/Brown




Review of Fred's Appliance Service

Great dervice


On time, quickly replaced parts




Review of Fred's Appliance Service


Cindie




Review of Fred's Appliance Service


Excellent, Professional Service




Review of Fred's Appliance Service

Brian and Dave did an AMAZING job for us. They diagnosed the problem and ordered all the parts needed to fix our refrigerator. When the parts arrived, they had to basically disassemble our entire refrigerator to fix the issues. It took them 5 hours plus and they worked the entire time. They were quiet, courteous and careful!! We were concerned that the refrigerator would look "rebuilt" but it is as good as new! Thanks so much to Brian and Dave.


Art did a great job. Very professional and knowledgeable l




Review of Fred's Appliance Service

The refrigerator was under warranty. The office staff was very friendly and acccomodating.


Dryer Repair




Review of Fred's Appliance Service

Always professional superb service.


Good service




Review of Fred's Appliance Service

She was a kind Woman.


Great service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Mary




Review of Fred's Appliance Service

Great service most informative


Great service




Review of Fred's Appliance Service

She did much, much better than the guy who came the first time.


Did. Of maint




Review of Fred's Appliance Service

Great reputation


Awesome service




Review of Fred's Appliance Service

The service was excellent and the lady that was their was very knowledgeable and courteous and polite. I would recommend u guys to anyone


Warranty service




Review of Fred's Appliance Service

I greatly appreciate the timely fashion in which my repairman managed to take care of my problem with my washer. He was professional and knowledgeable in the repair. He was also very courteous.


great quick service




Review of Fred's Appliance Service

they had an opening so came sooner than expected, they had the parts on the truck and finished the repair in one trip


Owner




Review of Fred's Appliance Service

Very prompt And professional tech was polit courteous and efficient


Professional Service




Review of Fred's Appliance Service

courteous,understanding & explanation of problem.


Great Service, helped get warranty coverage of defective part




Review of Fred's Appliance Service

Very professional. Found problem that local appliance repairman could not find.


EXCELLENT




Review of Fred's Appliance Service

CORINA FIXED OUR PROBLEM VERY QUICKLY. SHE WAS VERY COURTEOUS AND PROFESSIONAL.


Ahead of schedule and completed in one visit!




Review of Fred's Appliance Service


Great service!




Review of Fred's Appliance Service


Excellent service




Review of Fred's Appliance Service


Great service right on time




Review of Fred's Appliance Service


Great Service, Nice people




Review of Fred's Appliance Service


Very Impressed with Scheduling and thoroughness




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Easy to make appointment online. Great customer service


Great service




Review of Fred's Appliance Service

Mack & Gabriel replaced wiring harnesses on our Kitchenaid microwave (13 months old). They were Knowledgeable, polite & explained what they were doing. Excellent service & excellent workers. Very pleased.


Excellent




Review of Fred's Appliance Service


All Around Great Company




Review of Fred's Appliance Service

Corina did a great job getting my difficult dishwasher back on track. Professional, capable, pleasant!


Kathy




Review of Fred's Appliance Service

Great service. Very knowledgeable


Professional and knowledgeable!




Review of Fred's Appliance Service

Very impressed with the service and the solution! This was a warranty repair and I am pleased with the responsiveness.


Washer service




Review of Fred's Appliance Service

Couldnt have had a nicer gentleman or better experience Ultimate professionalism


Great service thanks!




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Excellent quality service




Review of Fred's Appliance Service

The technician was knowledgeable, knew right away what needed to be done, ordered the necessary parts, and upon arriving to do the install of the new parts completed the job in a timely and quality manner. Everything one would want in a repair service.


Great!!




Review of Fred's Appliance Service

On time. Efficient. Very reliable. Great communication. Goes above and beyond to ensure quality and a well thought out repair. This is the best appliance repair company that I have had. I got them through Lowe’s home warranty. Lowe’s should use them as much as they can.


Service




Review of Fred's Appliance Service


The best service ever.




Review of Fred's Appliance Service

Same day service for my fridge was awesome.They were very professional and fixed it right away. Thank you for the excellent service. I will sure tell my friends and family about FREDS great service! Thanks again!


Technicians Mac and Gabriel were professional and courteous - thanks for the great service!




Review of Fred's Appliance Service


Corey L.

Corey L.

REFRIGERATOR GE GSH25JFXBCC "Installed control, op test good, advise to allow 24 hours for temps to settle"

Near Richmond Rd, Richmond Heights, OH 44143
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed pump/ motor and control. Ran diagnostics cycle. Op test good.

Near Hampton Cir, Aurora, OH 44202
David R.

David R.

RANGE KITCHENAID KDRS467VSS04 Replaced part. Tested. Good

Near W 220th St, Fairview Park, OH 44126
Corey L.

Corey L.

REFRIGERATOR KENMORE 106.642594 "Customer complaint fridge not cooling but frz seems fine, confirmed, ff was 49 and frz -2, found evap fan failed, unit needs evap fan motor; ordrng 1 WPW10189703 (motor-evap 68.0L), used 1 SHIPPING (shipping and handling) from stock"

Near Cummings Rd, Cleveland Heights, OH 44118
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KFCS22EVMS8 "Customer complaint frz has frost build up, confirmed, found slides failed not springing closed, unit needs new drawer slides; ordrng 1 WP13055901 (slide), used 1 SHIPPING (shipping and handling) from stock"

Near Columbus Rd, Cleveland, OH 44113
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ04 Customer was noticing the unit going through a defrost cycle

Near Diane Dr, Ashtabula, OH 44004
Joe O.

Joe O.

DISHWASHER WHIRLPOOL MDBH949PAW1 Cc: leakingRan test cycle. Could not duplicate leak. Advised customer on soap usage. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock

Near Berkshire Hills Dr, Willoughby Hills, OH 44094
Gabriel P.

Gabriel P.

RANGE KITCHENAID KERS206XSS3 Found control sawder burn took picture also try contacting safety team to see if they cover parts but they are in training and not going to be available for 2 hours so advise customer to contact them gave estimate she will not fix

Near Bounty Way, Avon Lake, OH 44012
Jeff M.

Jeff M.

DRYER MAYTAG MEDX70PXL0 The unit had a comb in the fan op tested good

Near Larchwood Dr, Painesville, OH 44077
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Replace door and steam gasket for proper sealing,opt test okAlso customer did not receive kitchenaid plate name ordering but will not need to come back customer will install ; ordrng 1 W10839793 (nameplate)"

Near Welshire Dr, Bay Village, OH 44140
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDC03IVBS4 Installed handle OP Test Ok

Near Scotland Dr, Chagrin Falls, OH 44023
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF535SWHV02 Cc: frosting in freezerFound frost build up inside freezer compartment. Found gasket not sealing. Steamed out gasket. Op test ok

Near Arcadia Cir, Willoughby, OH 44094
Gabriel P.

Gabriel P.

REFRIGERATOR JENN-AIR JFC2089HEP Part never arrive it was delivered to another house rescheduling ; ordrng 1 12002684 (kit- slide)

Near Lake Rd, Bay Village, OH 44140
David R.

David R.

MICROWAVE WHIRLPOOL WML55011HS5 Cc cannot hear audio when pressing buttons or when goes off. Tested unit out. Every audio is working correctly. When countdown is done. You can hear the audio going off. Cannot turn volume up any more. Only has a on/off for tones. Unit is testing good as designed. Op test ok

Near Country Club Blvd, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

RANGE KENMORE 790.9951331 Control not sending voltage to element but is discontinued

Near Crocker Landing, Columbia Station, OH 44028
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTM804ESS2 Hear a rattleling sound from motor ordering pump assembly ;

Near S Dewey Rd, Amherst, OH 44001
David R.

David R.

WASHER WHIRLPOOL WTW5000DW3 "Customer complaint rinse light blinking. Plugged unit in, rinse light blinking. Held start button for 10 seconds to cancel out. Went into diagnostics, no error codes. Ran test diagnostics. All components working. Ran a calibration on it. Ran a drain and spin cycle. Went through whole cycle. Unit test good. Op test ok"

Near Hilliard Blvd, Westlake, OH 44145
Joe O.

Joe O.

WASHER AMANA NTW4516FW3 Cc: not running through cycleFound customer had drain sitting on the floor next to the unit. Found error codes f8e1(long fill no fill). Advised customer of drain height. Ran auto test and calibration. Op test ok

Near Ardwell Dr, Euclid, OH 44123
Brian M.

Brian M.

WASHER MAYTAG MVWB766FW0 Cc unit not working Found error of f6e2 and f6e2 will not go past error codes Need UI and control ; ordrng 1 W10920541 (cntrl-elec) and 1 W10919546 (console)

Near Cedar Rd, Pepper Pike, OH 44124
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ07 The impeller that screws onto the auger motor is stripped. The unit needs an auger motor and impeller in the divider; ordrng 1 WP63052 (IMPELLER ) and 1 WPW10309864 (divider) and 1 WPW10317991 (motor)

Near Preserve Tr, Painesville, OH 44077
Jason N.

Jason N.

DBL WALL OVEN KITCHENAID KEBC206KSS04 "Cc unit stops heating when trying to bakeCustomer states an f3e2 error code will appear when she tries both ovens at the same time. F3e2 error is over temp(575 degrees) in bake mode. Checked resistance on both upper and lower temp probes, both checked good at 1082 and 1084 ohms. Ran bake test on lower and upper oven to 350. Raised temps to 450 on both oven, both preheated and stabilized. Temps probes are working normally. Advised customer this could be an intermittent stuck relay causing temps to raise too high and shut unit down. Only resolution would be control board replacement. Control (8302306) is nla for this unit."

Near Hyllwynd Cir, Solon, OH 44139
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MFF2558FEZ05 Icemaker was not working I replaced it with truck stock unit tested good; used 1 W10884390 (ICE MAKER ASSY) from stock

Near Beachview Rd, Willoughby, OH 44094
Brian M.

Brian M.

DISHWASHER MAYTAG MDB4949SHZ0 "Cc unit not washing and left hand selctions not working Found several error codes in diagnostics 7-1 ,6-1,6-4,2-1Ran auto test unit did not complete filled wash motor humming and then drained Need UI and control sump assembly ; ordrng 1 W11225084 (cntrl-elec) and 1 W11395600 (Ui) and 1 WPW10591570 (pump&motor)"

Near Kingsley Rd, Shaker Heights, OH 44122
Jeff M.

Jeff M.

REFRIGERATOR GE GFE29HMEEES Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near Grace Dr, Mentor, OH 44060
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF507ESS00 Called whirlpool and gave notes on previous repairs Non repairable

Near Harvard Rd, Beachwood, OH 44122
Joe O.

Joe O.

WASH/DRY COMBO WHIRLPOOL WGT3300XQ0 Cc: long dry timesUnit is heating and cycling heat. Found blower wheel stripped out. Blower wheel will need cut out. Motor shaft may get damaged. Needs blower wheel and motor; ordrng 1 279811 (motor!dryer) and 1 WP697772 (blower wheel)

Near E 362nd St, Eastlake, OH 44095
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW1 "Customer complaint that unit shakes a lot, ran diagnostics found f7e5(shifter fault), f7e7(motor unable to reach target rpm), and f7e1(basket speed fault) error codes, unit spins and agitates, normal amount of shaking observed, unit is operating as designed"

Near E Hillsdale Ave, Seven Hills, OH 44131
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT730PAHZ "The sump motor is seized up I was able to get it free it is working right now it does need a sump motor.; ordrng 1 W11085683 (pump&motor), used 1 W11085683 (PUMP&MOTOR) from stock"

Near Southgrove Rd, Mentor, OH 44060
Joe O.

Joe O.

RANGE WHIRLPOOL WEG750H0HZ0 Cc: ui not workingCustomer stated the ui would not allow selections. Stated the light was stuck on. Found error code f6e0(oven ui). Found continuity between ui and control harness. Needs uiUi shows out of stock. Office to reschedule; ordrng 1 W11339755 (UI)

Near Marsh Ln, Painesville, OH 44077
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc unit not washing Found sump just humming Needs sump assembly ; ordrng 1 W11087376 (pump&motor)

Near Pine Hollow Cir, Chardon, OH 44024
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Customer complaint of frost build up in freezer section, found rivet snapped on bottom of fresh food section cabinet, leaving more than a 1/4 gap, called whirlpool techline spoke to jk, unit is not repairable"

Near Harvard Ave, Cleveland, OH 44128
Dan H.

Dan H.

COOKTOP ELE JENN-AIR JGD3430GB00 "Installed new spark module and igniter switches, op test good"

Near Thorntree Dr, Brecksville, OH 44141
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL MGR6600FZ1 Replace parts and still not sparking check voltage on control and it show 120 but then it drop to 2.6 and relay start clicking ; ordrng 1 W11323275 (CONTROL )

Near W Ridge Rd, Elyria, OH 44035
Joe O.

Joe O.

DRYER MAYTAG MEDC465HW0 Cc: not heatingCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Found unit only receiving 120v. Checked breaker. Found breaker not tripped. Found outlet shorted out inside. Need electrician

Near Plum St, Fairport Harbor, OH 44077
Brian M.

Brian M.

FREEZER CROSLEY CFUF14QWD Cc unit has a burning smell Check unit over checked wiring harness no issue found Could not find any issues at this time

Near OH-46, Jefferson, OH 44047
Dan H.

Dan H.

WASHER KENMORE 110.238221 "Customer complaint that unit is not spinning, unit spins, started from rinse cycle, unit filled, drained, and spun, customer states it only does it sometimes and she thinks it the timer and that it just does not spin them out all the way, customer put load in unit, started rinse cycle, unit filled, drained, unit did not spin until I helped get it started, unit need new brakes and transmission ; ordrng 1 W10820043 (Brake) and 1 3360629 (Transmission), used 1 SHIPPING (shipping and handling) from stock"

Near Broxton Rd, Shaker Heights, OH 44120
Jeff M.

Jeff M.

DRYER SAMSUNG DV40J3000EWA2 "I was not able to determine a jiggly noise that the customer was hearing but I did find the idler pulley and one of the rollers starting to seize in place; ordrng 1 DC93-00634A (PULLEY) and 1 DC97-16782E (ROLLER ), used 1 SHIPPING (shipping and handling) from stock"

Near Cummings Blvd, Madison, OH 44057
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE FSC23LR5JM2 "Cc unit freezing over, not coolingCustomer states the freezer coils freeze over then ff section stops cooling, they have to manual defrost it to work. Ran manual defrost mode, no power in to defrost circuit. Unit needs man in board.; ordrng 1 241511111 (board-main power(s21718), used 1 SHIPPING (shipping and handling) from stock"

Near Woodland Ave, Chagrin Falls, OH 44023
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Installed evap motor and leveling legs. Leveled unit for door gravity close. Evap motor running, unit starting to cool. Advised customer to allow 24 hrs before restocking unit. Still waiting on freezer door slides to ship.; saved tckt"

Near S Woodland Rd, Shaker Heights, OH 44120
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL GX2FHDXVQ03 "Customer complaint noise is back, customer took video of noise, unable to pin point with video, cycled cooling a few times to shut off and turn on fans and activate damper, no unusual noises heard, jumped ice maker, found noise coming from ice maker binding up, unit needs im ; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (shipping and handling) from stock"

Near Gale Dr, Seven Hills, OH 44131
Corey L.

Corey L.

WASHER AMANA NTW4605EW0 "M/s tag not present on unit, Customer complaint washer is banging around, found agitator failed missing teeth, unit needs agitator, ordering agitator; ordrng 1 W10908289 (agitator)"

Near Oakbrook Dr, North Royalton, OH 44133
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer pointed out new door is the same with gap in trim, confirmed, found trim is removable and compartment is sealed cannot be the cause of the issue, compressor in defrost mode when arrived, canceled defrost, temps were 6frz 38ff and 32 im, water in mold, unit needs new main and power supply controls; ordrng 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec)"

Near Treeline Trail, North Royalton, OH 44133
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Customer complaint fridge lost cool after about 48 hours and is up to 78 in frz, confirmed room temp both sections, compress and fans are running, found dye from metal to copper solder joint, replaced dryer with ts and used lock ring to install, held 28” vac for 15 minutes, pressure holding, added 5 oz r134a, pressure stabilized at +3, good frost pattern, advised customer to allow 24 hours for temps to settle; used 1 W10896689 (COUPLER), and 1 WPW10143759 (DRIER) from stock"

Near Dorchester Rd, Gates Mills, OH 44040
Joe O.

Joe O.

FREEZER WHIRLPOOL WZF79R20DW03 "Cc: not cooling properlyFound temps in unit at 25 degrees. Ohmed out thermistors. Found evap thermistor reading out of range. Needs control, thermistor, and evap harness; ordrng 1 W11103760 (harness) and 1 W11236854 (contrl-box) and 1 WPW10383615 (thermistor)"

Near Creekwood Dr, Mentor, OH 44060
David R.

David R.

REFRIGERATOR KITCHENAID KBSD618ESS01 Replaced parts. Tested water. Had to replace light from t/s. Good. Water good. Op test ok

Near Grand Oak Tr, Olmsted Falls, OH 44138
Jason N.

Jason N.

WASHER WHIRLPOOL WFW5620HW0 "Installed drain pump and pressure switch. Ran auto test, all functions normal. Op test good."

Near Auburn Ave, Cleveland, OH 44113
Joe O.

Joe O.

MICROWAVE GE PT970SR2SS "Cc: not workingFound unit is receiving proper power. Found control burned up. Found fan tco open, mag tco open, and high limit thermostat open. Needs control, mag tco, fan tco, and high limit thermostatCustomer to contact for scheduling; ordrng 1 WB24X10025 (thermostat2106) and 1 WB24X10034 (fan tco (60/70)5018) and 1 WB27T11345 (main control board15437) and 1 WB27X10166 (thermostat,magnetron3414), used 1 SHIPPING (shipping and handling) from stock"

Near Edgewood Rd, Mentor, OH 44060
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Replaced part. Tested. Good. Settings set to recommended, good. Op test ok"

Near Baker St, Berea, OH 44017
Corey L.

Corey L.

WASHER WHIRLPOOL MVWB865GC0 "Installed parts listed, cleared errors and calibrated, op test good"

Near Carol Dr, Independence, OH 44131
Brian M.

Brian M.

DRYER MAYTAG MED7230HW0 Cc unit not heating Found element to be open found relay on control to be stuck closed causing element to burn out Needs thermostat kit heater and control ; ordrng 1 WP3387747 (element) and 1 280148 (cutoff-tml) and 1 W11441687 (Control) and 1 WP8577274 (thermistor) and 1 W10909685 (fuse-thrml)

Near Grey Friar Way, Chardon, OH 44024
Joe O.

Joe O.

RANGE WHIRLPOOL WEE745H0FS2 "Cc: f2e0 error codeFound error code f2e0(keypad not connected) checked connections. Keypad connected. Replaced keypad. Ran test cycle. Error code came back. Needs control and ribbon cableControl shows out of stock, office to reschedule; ordrng 1 W10884488 (cntrl-elec) and 1 W11025616 (harns-wire)"

Near Stevens Blvd, Eastlake, OH 44095
David R.

David R.

WASHER MAYTAG MVWC565FW1 "Replaced parts. Ran diagnostics and calibration. Good. Put load in on normal for 10 mins, drained and rain a complete drain and spin. Good. Completed. Op test ok"

Near Brighton Dr, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MFX2570AEM3 Found drain pan clog with ice clear out and replace drain tube from t/s opt test ok ; used 1 W10619951 (TUBE-DRAIN) from stock

Near Arbor Way, Westlake, OH 44145
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 I found the icemaker was in the off position I turn the icemaker back on and it started to work out with water on its own

Near Gladding Ave, Ashtabula, OH 44004
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF300EBL00 Installed wire harness OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Auburn Rd, Chardon, OH 44024
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB8989SHZ0 Customer complaints that unit is not pumping water to dishes ran normal cycle it fill but pump will not start is also silence motor not making any sound but im hearing control clicking took off front panel and found loose power motor connection correct issue ran diagnostics pass opt test ok also unt is under one year manufacturing warranty took pic of pop

Near Beach Cliff Blvd, Rocky River, OH 44116
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDB9959SKZ0 Installed new drain pump unit tested good this particular drain pump has metal blades attached to it

Near Daniels Ave, Conneaut, OH 44030
Gabriel P.

Gabriel P.

SXS REFRIGERATOR KITCHENAID KSRP25FNWH00 "Replace filter housing,opt test ok"

Near Kenwood Ave, Rocky River, OH 44116
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRB329DMBM01 "Cc: frost build upCustomer stated the unit started frosting up, and the freezer light stoped working. She stated it went on for a few days then cleared itself up. Found gaskets are sealing, door is closing properly. Advised customer something may have been holding the door open allowing warm air to enter unit. Could not duplicate issue. Op test ok"

Near Greenbriar Ct, Euclid, OH 44143
Dan H.

Dan H.

WASHER WHIRLPOOL MVWX655DW2 "Customer complaint that unit is not draining or spinning , unit is not powering up, control is receiving 120vac , unit needs new control; ordrng 1 W11419215 (CNTRL) and 1 W11419215"

Near Hague Ave, Cleveland, OH 44102
Jason N.

Jason N.

DRYER WHIRLPOOL WET4027HW0 "Installed timer, set time dry for 10 min. Timer advanced and shut down when it reached off position. Op test good."

Near Apple Ave, Cleveland, OH 44113
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc: not making iceFound temps in freezer at 8 degrees, and ff section at 36 degrees. Found Ice maker not in home position. Tested power to ice maker receiving correct power. Found ice bin frosted over. Tapped ice maker, found ice maker started to cycle. Needs ice maker, ice maker harness, chute, and damper gasket. ; ordrng 1 W10884720 (harns-wire) and 1 WP67006341 (gasket) and 1 WPW10300024 (icemaker) and 1 WPW10353552 (separator)"

Near Beverly Rd, Cleveland Heights, OH 44121
Jason N.

Jason N.

WASHER MAYTAG MVW7232HW0 "Cc unit not dispensing fabric softener Customer stated she tries turning on the fabric softener but it will say it’s keeps saying it’s off.Ran diagnostics, manual fabric softener valve, valve test good, softener is flushing out. Found fabric softer option not turned on. Turned on. Advised customer when she turns this option on, she will have to press button again to switch from off to on, also showed her that display will show a “flower” symbol at the top when fabric softener option is active. Unit is working as designed."

Near Buckthorn Rd, Bedford, OH 44146
Jason N.

Jason N.

DRYER WHIRLPOOL WED92008Q1 "Cc unit not heatingConfirmed not heat from unit in cycle. Checked power in to unit, good at 242v. Checked all thermals, found heater element open. Replaced heater element using obsolete truck stock(WP8544771). Ran dryer op test on timed. Good heat, good airflow. Op test good."

Near Woodbury Ln, Northfield, OH 44067
Joe O.

Joe O.

WASHER WHIRLPOOL NTW4516FW3 "Cc: not running through cycleFound error code f8e1(long fill no fill). Found drain hose pulled off the rear of the washer. Reconnected drain hose. Ran auto test and calibration. Found actuator not shifting, found cam worn, and cover broke. Needs actuator, cam and cover. Installed cam, cover, and actuator. Ran auto test and calibration. Op test ok; used 1 W10721967 (PULLEY), 1 W10913953 (ACTUATOR), and 1 WPW10427633XXX (XXX DO NOT RESTOCK XXX) from stock"

Near Wayside Rd, Cleveland, OH 44112
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC300ESS03 Replaced doors OP Test Ok

Near Knox Cir, Middlefield, OH 44062
Jeff M.

Jeff M.

DRYER GE DRSR495GG9WW Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near Dorman Rd, Conneaut, OH 44030
Brian M.

Brian M.

WASHER MAYTAG MVWC400XW4 "Cc of noise when spinning and no water entering Found gearcase to be loud when hand spun Ran auto test found no cold water entering and also speed sensor not seeing basket Needs speed sensor water valve and gearcase ; ordrng 1 W11454372 (Gearcase) and 1 WPW10006355 (actuator) and 1 WPW10683603 (water inlet valve), used 1 SHIPPING (shipping and handling) from stock"

Near Madison Rd, Middlefield, OH 44062
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG320M0BS "Found loose connection on spark module correct issue,opt test ok"

Near Center Ridge Rd, Rocky River, OH 44116
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Installed dispenser asm, op test good, advised to monitor"

Near Loriann Dr, Berea, OH 44017
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Customer complaint ice gets caught in dispenser flap and keeps it open every time ice is requested, confirmed ice stuck in door, found when pressing all the way back the door flap opens all the way allowing ice to fall in bin, customer had been not pushing paddle far enough back, advised, also customer stated still metal taste in water after pex line was installed, removed water filter since customer drinks city water and this will determine if the taste is coming from filter"

Near Bexley Dr, Bay Village, OH 44140
Jeff M.

Jeff M.

DRYER AMANA NED4655EW1 "The thermal cut off use is open also the dryer cord is severely damaged; ordrng 1 279816 (thermal cut off hi) and 1 8171385RC (cord-power), used 1 SHIPPING (shipping and handling) from stock"

Near W Eagle St, Painesville, OH 44077
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTE254ESS1 "Cc unit not rinsing, shutting offRan diagnostics, found code 5-1 for door stuck open. Cust states unit will not finish cycle, dishes are still dirty. Unit will make a noise before it stops running. Ran wash tests for approx 20 min. Found pump motor will sometimes “wind down” and spray pressure will be reduced, this is the noise they are hearing. Monitored power in to unit the entire time, power stable at 121v, amp draw normal at .5-.6a when pump motor running. Advised customer unit will need pump/motor. Customer not repairing at this time, he"

Near Stockwood Dr, Solon, OH 44139
Dan H.

Dan H.

WASHER KENMORE 110.238221 "Installed new clutch, op test good"

Near Broxton Rd, Shaker Heights, OH 44120
Jason N.

Jason N.

WASHER WHIRLPOOL WFW6620HW0 Installed dispenser and control. Ran auto test. All functions passed. Op test good.

Near Tolland Dr, Reminderville, OH 44202
Dan H.

Dan H.

RANGE AMANA AGR5330BAS3 "Installed new control and oven temperature sensor , op test good"

Near S Green Rd, South Euclid, OH 44121
Joe O.

Joe O.

RANGE WHIRLPOOL WFG550S0HZ1 Cc: intermittently will not igniteFound outlet is not grounded. Need electrician to check electrical.

Near Bayard Rd, South Euclid, OH 44121
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW7500GC2 The lid lock does not always engage sometimes it will work sometimes it will not; ordrng 1 W10861642 (latch)

Near Cherokee Ave, Cleveland, OH 44119
Jason N.

Jason N.

DISHWASHER JENN-AIR JDB8200AWP1 "Cc unit making loud noise when a motor is onCustomer states it was making an intermittent loud clicking noise during the cycle, has since stopped. Ran wash test and cancel drain several times. Could not duplicate noise complaint. Advised customer it sounds like they could have had a piece of hard debris make it through the drain pump. No abnormal noise at this time. Op test good."

Near E Homestead Dr, Aurora, OH 44202
Brian M.

Brian M.

DRYER MAYTAG MEDC200XW1 Installed switch OP Test Ok

Near Madison Rd, Middlefield, OH 44062
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Found fridge evaporator frozen with ice cause off the way dual evaporator unit are built the ui and thermistor fridge are connected told by whirlpool tech line it will need parts listed customer will not repair ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll) and 1 W11340158 (UI), used 1 SHIPPING (shipping and handling) from stock"

Near Princess Anne Ct, Lorain, OH 44052
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Replace hinge,opt test ok"

Near Merece Dr, Brook Park, OH 44142
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDB7749AWM1 "The unit UI is not responding. Certain buttons and cycles do not work needs a new user display board. EST only ; ordrng 1 W10811151 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"

Near Manhattan Pkwy, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRMF706ESS01 The back of the fridge is rusting a call tech line non-repairable

Near Ivan Pl, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSRG25FKWH03 New valve did not come with filter connector. Needs filter connector. Filter connector show out of stock. Office to reschedule; ordrng 1 WPW10445062 (connector)

Near Lassiter Dr, Highland Heights, OH 44143
Brian M.

Brian M.

WASHER WHIRLPOOL MVWX655DW1 Customer showed pop took pic Cc unit not spinning Found spin light flashing Reset control Ran auto test Found speed sensor not seeing basket Replaced speed sensor from truck stock Ran auto test and calibration OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock

Near Paradise Dr, Middlefield, OH 44062
Brian M.

Brian M.

REFRIGERATOR GE n/a Could not get access to fridge Rescheduled for Friday ; schdld next appmnt for 10/9 FRI !

Near Sun Ridge Ln, Chagrin Falls, OH 44022
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT730PAHB0 Ran diagnostics no error codes found ran test pass also at the end of test check temperature on element read 280 pass working as design

Near Cary Rd, North Ridgeville, OH 44039
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cc: intermittently leaking from water dispenserCould not duplicate leak. Spoke with BJ, Stated there could be a hole in the line running through door For dispenser. He also stated the John guess fitting on the connection could be allowing air into line. Replaced John guess fitting. Op test ok; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) from stock"

Near Rosebury Ct, Mayfield Heights, OH 44124
Brian M.

Brian M.

DRYER KENMORE 11085091400 Installed heater OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Stroups Hickox Rd, West Farmington, OH 44491
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Call tech line spoke to tj he ask me to run test 2 and test 39 and test 4 all three pass then spoke to austin explain I follow every thing from service pointer and he said is not repairable,opt test ok"

Near Capri Ln, North Ridgeville, OH 44039
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Installed new part unit tested good

Near Auburn Rd, Painesville, OH 44077
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF520PADM7 Replaced wheel and stoppers also customer missing dispenser cap Replaced using truck stock OP Test Ok ; used 1 Wpw10671905 (Dispenser) from stock

Near Clearview Rd, Ravenna, OH 44266
Brian M.

Brian M.

WASHER WHIRLPOOL MVWX655DW1 Cc unit not washing Ran test cycle found unit stuck in some kind of demo mode Removed power and reset control Ran load with sweats waited for unit to fill and make it to wash OP Test Ok

Near Paradise Dr, Middlefield, OH 44062
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Replace ice maker,opt test ok,also reset control ; used 1 WPW10300024 (ICE MAKER) from stock"

Near Fairbanks Ct, Lorain, OH 44053
Corey L.

Corey L.

WASHER GE GTW460ASJ5WW "Customer complaint washer not spinning out completely like it’s out of balanced, confirmed ran drain/spin empty, unit would not spin kept filling with water to balance “load”, oob error found, spin ramped up in test mode, found belt real greasy/oily, found sp on tag HL09-16 stating hall sensor wires breaking and to pull lightly at connection to see if there broken, not broken, re-tested drain/spin unit now draining and spinning normally, advised to try but we may need to replace hall sensor WH12X26330; used 1 SHIPPING (shipping and handling) from stock"

Near Edgefield Rd, Lyndhurst, OH 44124
Corey L.

Corey L.

REFRIGERATOR FRIGIDAIRE FGHB2866PF0 "Installed control, op test good"

Near Hipple Ave, Cleveland, OH 44135
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW1 Installed new part unit tested good

Near N Creek Dr, Painesville, OH 44077
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED5100HC Took unit apart I try to search for signs of a fire there were no signs that the unit has been through a fire or was on fire. Whoever owned it never cleaned the lint trap. And the power cord is just really old and nasty looking. The cord should just be thrown away and replaced.

Near Mentor Ave, Mentor, OH 44060
Jeff M.

Jeff M.

DRYER WHIRLPOOL WGD4815EW1 I found that the thermal fuse was open replaced with truck stock unit tested good; used 1 WP3392519 (THERMAL FUSE) from stock

Near Wood Rd, Willoughby, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MSD2572VEW00 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near E 218th St, Euclid, OH 44123
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4955HW The unit was not filling I found the sensor hose was kinked I cut the hose back reinstalled the hose unit tested good

Near State Rte 322, Windsor, OH 44099
Jeff M.

Jeff M.

FREEZER KENMORE 253.240821 Upon my arrival the unit was exactly 0°. I checked the compressor heat transfer everything tested good I could not find an issue with the machine unit is operating as designed

Near OH-307, Austinburg, OH 44010
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED4850HW0 The unit does heat I found the knob must’ve come apart. Someone assembled the knob backwards so it was pointing at the incorrect cycle I took the knob apart unit tested good

Near Sandusky St, Conneaut, OH 44030
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL MFI2269VEB8 Installed control and UI board and programmed UI Verified that on the j6 connections that is getting 14 v dc and could hear the fan running Advised to watch OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near W 58th St, Ashtabula, OH 44004
Brian M.

Brian M.

DISHWASHER MAYTAG MDB9959SKZ0 Cc unit wont drain Found chopper on drain pump to have snapped in half and caused motor to seize in place Replaced drain pump ran test cycle OP Test Ok

Near Dewey Rd, Thompson, OH 44086
Brian M.

Brian M.

DISHWASHER KITCHENAID KDFE104HBL0 Cc unit has extra water left over on rack adjusters and her dishes arent always dry Ran diagnostics found no error ran diagnostics test heater is turning onAdvised to run the heated dry option when making selections at start of cycle Unit is operating as design

Near Twin Acre Ct, Moreland Hills, OH 44022
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTM354DSS5 Installed sump assembly Ran test cycle OP Test Ok

Near Summerset Dr, Solon, OH 44139
Jason N.

Jason N.

WASHER MAYTAG MVWB855DC2 Installed control and console. Ran auto test and calibration. Op test good.

Near Buckingham Pl, Painesville, OH 44077
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Cc unit freezing product on top shelf.Ran diagnostics, thermistors passed, damper operation checked good. Called wp techline, Joel, advised customer adjust temp set points to start and to ensure product in not directly in front of damper opening. Raise temps to 3 and 3, advised customer to allow 24 hrs for temps to adjust, and advised to ensure product is not blocking rear damper to allow air circulation. Customer stated she was supposed to have a shelf replaced as well, advised her there is nothing in my job about that. Customer very argumentive, thinks fridge is junk, and that I don’t know anything."

Near Scranton Woods Trail, Newbury Township, OH 44065
Jason N.

Jason N.

DISHWASHER MAYTAG MDB4949SHZ1 "Cc unit started on its own.Custom stated that the unit was running one morning and no one had started it. They’ve unplugged it since. Ran diagnostics, found code 6-4 for float switch open. Diagnostics test passed. Cust stated they returned their first unit because it did the some thing. Called wp techline, Butch, stated there was a filter noise kit that was used for issues such as this, but it seems to be not available anymore, sending the file for review, but my be designated as non repairable. Advised customer Whirlpool will be contacting them in 3-5 business days regarding next steps."

Near Austen Ln, Richmond Heights, OH 44143
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRMF706ESS01 Cc unit freezer door handle loose.Tightened door handle. Checked all door handles for tightness. Op test good.

Near Stevenson St, Richmond Heights, OH 44143
Jason N.

Jason N.

WASHER MAYTAG MVWC565FW1 "Cc unit making a clanking noise in cycleRan diagnostics, no codes stored. Ran auto test, no abnormal sounds, all functions passed. Ran load test with towels. Clattering noise coming from gearcase. Found gearcase leaking oil underneath unit. Unit needs gearcase. Replaced using truck stock. Ran auto test and calibration. Op test good.; used 1 W11035751 (VMW GEARCASE) from stock"

Near E 260th St, Euclid, OH 44132
Brian M.

Brian M.

RANGE WHIRLPOOL WFG525S0HZ1 "Cc light is staying on Found light relay to be stuck closed Needs control board ; ordrng 1 W11317846 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Crestwood Dr, Twinsburg, OH 44087
Gabriel P.

Gabriel P.

DISHWASHER GE GLDT690TWW00 Getting 122 voltage onboard but not responding and starting will need control customer will think about it

Near Hospice Way, Westlake, OH 44145
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDHE704DSS0 "Found pop tab on left side pressing bottom seal to leak ran normal cycle for 24 minutes no leaks advise customer that if it happens again with the tab pop not being in there she will need both seal bottom and cabinet but for I think that pop tab was the cause,opt test ok"

Near Park Ave, Westlake, OH 44145
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF532SMHB01 Installed wire harness/w thermistor and jazz board. Programmed board to 02. Set temps to 3 in freezer and ff sections. Customer still has a large amount of produce on top shelf near damper that he states is still freezing. Snapped pic. Advised customer to allow 48 hrs for temps to regulate and monitor.

Near Edgecliff Dr, Euclid, OH 44123
David R.

David R.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY5 "Cc unit not cooling. “Cooling off” display was on. Customer didn’t know how to turn back on. Turning cooling back on, heard compressor ands fans come on. Give 24 hours to return to normal temps. At that time if something else pops up call office. As of now. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"

Near Rockwood Ct, Avon Lake, OH 44012
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFI2570FEZ06 Cc unit is freezing food Ran diffuser test and thermistor test Advised on temp adjusting and give it 72 hours OP Test Ok

Near Chelmsford Dr, Aurora, OH 44202
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Icemaker making ice but found filter head leaking ordering ; ordrng 1 W11346623 (FILTER HEAD)

Near Magnolia Ln, Avon Lake, OH 44012
David R.

David R.

REFRIGERATOR GE PFSF2MIXABB "Cc of temp fluctuations in FZ, using a store thermometer. Called techline, Mark. Went over the customer said it was 3 degrees in the FZ, some stuff was cold in the FF but not froze. He said tell the customer to up the temp, that’s why we have the range so if something seems cold, can up the temp to offset and have all items at the right temp. Also went over not blocking up the vents so the air can circulate. Fluctuations of temp happens depending on when trying to measure temp, if during defrost or not. Put temps to 40FF and 1 in FZ to monitor. Unit test good. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"

Near Detroit Rd, Rocky River, OH 44116
David R.

David R.

DRYER MAYTAG MEDX655DW1 Cc not heating. Found thermal cutoff open. Replaced kit. Tested. Good. Op test ok. Part under 1 year warranty ; used 1 279816 (CUTOFF) from stock

Near W 149th St, Brook Park, OH 44142
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT720PADM0 "Took out drain pump did not found anything preventing to not drain use flat screw driver to open the flap on drain hose ran diagnostics test ,it drain not founding issue at the moment if it continues to not drain again when customer call back pls order drain pump,opt test ok"

Near Hilliard Rd, Elyria, OH 44035
David R.

David R.

DISHWASHER GE GDT530PGD6BB "Replaced control and heater. Heat still not working. Called Tech Line, gave symptoms, went through connectors J 11. Found the flood switch of of resistance. Cannot find flood switch. Sending to parts for review.**scedule as a 2 count just Incase something comes up. ;

Near Fields Way, Lorain, OH 44053
Gabriel P.

Gabriel P.

RANGE KITCHENAID KFGG500EWH2 "Unit needed to be calibrated,and burner head tap need to be adjusted preheat unit,opt test ok pass"

Near Cooley Rd, Grafton, OH 44044
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Accessed ff evap and found drip pan cracked, no refrigeration in unit, replaced evap and dye drier, unit did not hold vac, added a little r134a and found leaking at factory aluminum connection on evap, unit needs new evap, reinstalled old evap, held vac 28” added 5.5 oz, low side settled at 0 and half of evap had frost within 5 minutes, since ordering pan want to have an evap on order in case unit stops cooling; ordrng 1 W11116006 (evaporator) and 1 W11457241 (PAN DRIP)"

Near Revere Cir, Middleburg Heights, OH 44130
Brian M.

Brian M.

DISHWASHER KENMORE 66513793K03 Cc unit wont power on Found bi metal open Replaced using back truck stock OP Test Ok ; used 1 W10258275 from stock

Near River Park Dr, Kent, OH 44240
Corey L.

Corey L.

WALL OVEN KITCHENAID KEBU208SSS03 "Customer complaint steam pouring through front vent of upper oven when using steam on highest settings and will fog control until error code appears, ran diagnostics found f7e1 broil over temp on lower oven and f2e0 stuck key on upper, customer started steam cycle with highest settings and after about 10-15 minutes heavy condensation accumulated on oven vent cover, spoke with previous tech and lower blower sensor and fan had been replaced, unable to pull out oven without cart, rescheduling with two techs to get a better handle on repair and since dr stated was a little harder than normal to remove due to feeding wire through top cupboard hole;

Near Bradgate Ln, Strongsville, OH 44149
David R.

David R.

DISHWASHER WHIRLPOOL WDF520PADM7 Cc unit leaking. Found drain pump cracked. Replaced from t/ed. Good. Op test ok; used 1 W10876537 (PUMP-DRAIN) from stock

Near Rosalee Ln, Strongsville, OH 44136
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint ff doors are wavy with dents, confirmed, looks like ripples on both doors, unable to capture with pics, replaced both ff doors, customer is happy with new doors, op test good"

Near Prestwick Dr, Broadview Heights, OH 44147
Corey L.

Corey L.

WASHER AMANA NTW4516FW3 "Customer complaint washer not cleaning clothes, ran diagnostics found f2e1 stuck key and f8e1 long fill/no fill, count cold water off and hot water barely on trickling, turned on op test good"

Near Summit Blvd, Broadview Heights, OH 44147
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED8000DW4 Found element black and other parts as well something bad happens here but parts are defective also found error f3e1 thermistor open replace from sur plus wp8577274 it heat it but heater never came back on again after cycle off then show same error ordering parts ; ordrng 1 280148 (cutoff-tml) and 1 WP3387747 (element) and 1 WP8557403 (thrmst-fix) and 1 WP8577274 (thermistor)

Near Hunter Lake Dr, North Ridgeville, OH 44039
Jason N.

Jason N.

REFRIGERATOR KENMORE 106.742064 "Installed inlet water valve. Ran dispense test and manual ice maker cycle. Ice maker indexed and mold filled with water, then shut off. Op test good."

Near Lincoln Rd, Wickliffe, OH 44092
Brian M.

Brian M.

WALL OVEN WHIRLPOOL WOC75EC0HS04 Cc unit not heating Found errors for f6e0Found unit getting voltage but board not supplying it Needs UI and control ; ordrng 1 W11261165 (cntrl-elec) and 1 W11261165 (cntrl-elec)

Near E Pioneer Trail, Aurora, OH 44202
David R.

David R.

RANGE WHIRLPOOL KSDG950ESS2 "Cc of heat coming out left side of top of unit. Explained that the vent is right there so all oven air directly comes out that side oven the unit. Called techline to document. direct heat from the vent will be oven temp heat, also says in Owners manual about not touching vents/top of stove. Unit is designed that way to vent the air out to have proper circulation. Unit is good. Op test ok"

Near Rye Gate Dr, North Royalton, OH 44133
David R.

David R.

WASHER MAYTAG MVWC565FW2 "Cc not leveled, banging noise. Found Left leg barely connected to unit. Corrected and leveled unit as best as possible. Tile is slippery. Suggested also trying anti vibration pads to help with dampening of vibration. Noise was coming from hose hitting the back of the unit, let customer know. Customer said washer moving out by itself. After leveling unit ran a cycle with drain and spin. Tested fine. Ran through normal and high spin unit stayed in same spot. No error codes. Unit test good. Advised of overloading could throw unit from being balanced. Make sure to use proper loading and cycle use. Op test ok. Called techline. Documented. Went over everything I covered with customer. Also agreed on vibration pads for sleek floor."

Near Lismore Ct, Strongsville, OH 44149
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFF707ESS01 Cc: frost build up on ff evapFound drain pan is bowed up in the middle. Evap thermistor is corroding. Ohmed out thermistor Reading out of range. Thermistor is reading too warm. Needs drip pan and evap fan and harness, Customer does not want to repair at this time

Near Haskell Dr, Bratenahl, OH 44108
Jason N.

Jason N.

RANGE KENMORE 790.9021201 "Cc unit burners too high even when set to low.Ran burner op test on all burners, 3 of 4 burners running hot when on lower setting, can hear arcing inside infinite switch. Switch contacts could be welding closed intermittently causing element to receive power beyond the set point. Quoted customer all 4 switches for replacement. Customer not repairing at this, estimate only."

Near N Marginal Dr, Willowick, OH 44095
Gabriel P.

Gabriel P.

DRYER AMANA NED4655EW "Replace dryer kit,opt test ok"

Near Indiana Ave, Elyria, OH 44035
Dan H.

Dan H.

WASHER MAYTAG MVWB765FC3 "Customer complaint that unit was not selecting cycles, ran diagnostics found f6e1(communication error) and f2e1(stuck key) error codes, unit needs new control, user interface , and lock; ordrng 1 W11162441 (Ui) and 1 W11195970 (Cntrl) and 1 W10861642 (Lock)"

Near Chadbourne Dr, Valley View, OH 44125
Dan H.

Dan H.

WASHER AMANA NTW4516FW3 "Customer complaint of loud noise, ran diagnostics found f7e5(motor fault) error code, found cam worn out, installed new cam kit, op test good ; used 1 W10721967 (PULLEY) from stock"

Near Natchez Ave, Cleveland, OH 44109