Service History 35

We serviced a

WHIRLPOOL WASHER

Model WFW9150WW00

Near Richmond Heights, OH 44143

Jason N

Job Details: 01/29/2024

"Installed drain hose. Unable to run a cycle test, power went out at the home."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Chardon, OH 44024

Jason N

Job Details: 01/29/2024

Installed ice maker. Power cycled unit to clear fault. Advised customer to monitor ice production

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Willoughby, OH 44094

Joe O

Job Details: 01/29/2024

"Cc: grindingFound error codes f8e6(water hazard). Ran auto test. Found gear case leaking. Stator and rotor rubbing. Needs stator, gear case, clutch and slider. Customer does not want to repair at this time ; ordrng 1 W11393685 (Gearcase) and 1 W11195971 (stator) and 1 W10734521 (slider) and 1 W10754448 (clutch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW07

Near North Royalton, OH 44133

David R

Job Details: 01/29/2024

"Frost on cap tube side to evap. Running pressure Low 20 in vacuum, High 25. Unplugged and tried to equalize at 15-20 psi. Putting nitrogen in to check for leaks. None visible compressor area or evap area. Called techline. Pressures sitting for about 20-25 mins. Techline had me check pressures and looks like lost 1-2 pounds. Techline sending up to Review Team to see if anything falls under an internal leak. Then review team will reach out with update; O-emld tckt"

We serviced a

WHIRLPOOL DRYER

Model WGD8127LC3

Near Strongsville, OH 44136

David R

Job Details: 01/29/2024

Replaced blower wheel and lint screen. A load just finished out the washer so threw into dryer. Ran unit and listened. All normal sounds. Good. Op Test Ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM804KPS0

Near Burton, OH 44021

Corina B

Job Details: 01/26/2024

"Replaced the heater, control, pump and motor. Ran a calibration. Started a cycle, no leaks. Opt test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE STACK W/D

Model FFLE3911QW0

Near Willoughby, OH 44094

Jason N

Job Details: 01/26/2024

"Cc unit long dry times and unit shuts down after running. Ran dryer, found no heat through venting, foil vent is blowing up like a balloon, venting is blocked or restricted. Again advised maintenance to have venting serviced. ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW03

Near Garrettsville, OH 44231

Corina B

Job Details: 01/26/2024

"CC that the freezer is not staying cold, has a thermometer in the freezer by the door. When opening the door the thermometer was reading 0*. Checked the frost pattern on the evaporator, good. Lowered the temperature. Opt test ok."

We serviced a

FRIGIDAIRE WASHER

Model FFLE3911QW0

Near Willoughby, OH 44094

Jason N

Job Details: 01/26/2024

"Cc unit not spinning out, lid locked Plugged in unit, unit drain pump turned on, unable to cancel. Knob is broken off and missing from selector switch. Unit will need selector knob and pressure sensor. ; ordrng 1 5304504887 (Knob) and 1 5304504885 (Pressure sensor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Avon, OH 44011

Marie V

Job Details: 01/26/2024

"Cc that few buttons will not respond. Confirmed took panel off and found seal vent had a gap, sending moisture to control panel. Causing it to short out panel. Replaced control panel and corrected seal vent. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Garrettsville, OH 44231

Corina B

Job Details: 01/26/2024

"CC that the unit is not heating. Confirmed. Checked the power at the terminal block, good. Checked the fuses and heater, good. Found the cord is burnt, replaced the cord from t/s. Tested. Opt test ok. ; used 1 PT500L (3 PRONG DRYER CORD) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Streetsboro, OH 44241

Corina B

Job Details: 01/26/2024

"CC that the water and the ice do not dispense, the lights do not work and the deli drawer ui does not work. Confirmed. Found moisture in the deli ui. Unplugged the deli board. Lights, water and ice started working. Found the led to the ff section is out. Will need a new door, harness and led. Part is out of stock, office to reschedule ; ordrng 1 W10815668 (Door black stainless) and 1 W11170612 (Harness) and 1 W11683242 (Led) and 1 W11683244 (Led)"

We serviced a

KITCHENAID RANGE

Model KCGS356ESS00

Near Avon Lake, OH 44012

Angel

Job Details: 01/26/2024

Cc that middle burner when you set it to simmer it will turn off instead of staying on simmer. Confirmed tested myself and burner turns off at simmer. Customer had a new orifice and I switch it out because the one installed was dirty tested unit opt test good.

We serviced a

WHIRLPOOL DRYER

Model WED7990FW0

Near Willoughby, OH 44094

Jason N

Job Details: 01/26/2024

"Cc unit long dry times and making squealing noiseRan diagnostic, found codes f4e4 for L2 line voltage error and f6e1 for communication error. Ran timed dry cycle, barely any heat being generated. Found squealing noise is the drain pump. Checked power into unit, good at 217v L to L, but found L red wire on terminal block is loose, unable to be tightened, screw is cross threaded. Unit will need terminal block kit and drain pump replaced. ; ordrng 1 279320 (Block-term) and 1 W10903190 (Pump)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Streetsboro, OH 44241

Corina B

Job Details: 01/26/2024

Replaced the damper. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM02

Near Euclid, OH 44119

Joe O

Job Details: 01/26/2024

Unit is cooling. Customer stated unit has been cooling since Wednesday. Stated unit could have had a partial restriction that got picked up by the filter. Found thermistor in incorrect locations. Re located thermistor to correct location. Unsure of what caused previous issue.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Westlake, OH 44145

Marie V

Job Details: 01/26/2024

"Replaced water valve, tested it. No leaks. Op test ok"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Fairview Park, OH 44126

Marie V

Job Details: 01/26/2024

"Replaced water valve, tested unit still same issue when install filter, called tech line, spoke to Andrew he said that it has to be a house filter valve issue he recommended a plumber, Since taking the filter out resolved the issue and everything else that could cause the issue is replaced as well."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near North Olmsted, OH 44070

David R

Job Details: 01/26/2024

"Replaced controls, sensor, pump, valve, wax vent. Ran unit. Checked and all racks are working and getting water. Used cups to test. Good. All components working good and normally. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Cleveland, OH 44105

Bill

Job Details: 01/26/2024

"Changed gasket, opt test good, advised customer to monitor."

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Beachwood, OH 44122

Bill

Job Details: 01/26/2024

Changed oven pan.

We serviced a

WHIRLPOOL MICROWAVE

Model KMHS120ESS4

Near Bay Village, OH 44140

Angel

Job Details: 01/26/2024

Replaced switches and fuse tested unit opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Solon, OH 44139

Bill

Job Details: 01/26/2024

"Cc door gasket tearing, confirmed cc. Replaced door gasket, checked for proper seal. Seal is good."

We serviced a

JENN-AIR WALL OVEN

Model JMW2430LM00

Near Brecksville, OH 44141

Bill

Job Details: 01/26/2024

"Changed wiring harnesses, unit triggered same error code, call WP tech line again. Spoke with Robert, sent up for review."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Cleveland, OH 44108

Manny

Job Details: 01/26/2024

"Cc unit leaks, verified and unit working properly but drain pipe clogged, advise customer to snaked the pipe or have a plumber unclog it, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608ESS01

Near Bratenahl, OH 44108

Manny

Job Details: 01/26/2024

"Cc leds out, verified and replaced with pre Id, opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Richmond Heights, OH 44143

Manny

Job Details: 01/26/2024

"Cc unit not drying, verified and unit working properly but vent needs cleaned, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland Heights, OH 44112

Manny

Job Details: 01/26/2024

"Cc latch broken, verified and latch is damaged, replaced with pre Id, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Bay Village, OH 44140

Angel

Job Details: 01/26/2024

"Cc that unit was gushing out water from the right hand side. Ran unit could hear that the pump is not pushing water with a lot of pressure causing the water to get pushed out forward. Will need pump replaced. Gave customer estimate decided not to proceed.; ordrng 1 W11087376 (Sump pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Lakeline, OH 44095

Jason N

Job Details: 01/26/2024

Pulled unit from cabinet space. Found broken wire to drain pump. Repaired wiring. Pushed unit back into cabinet space and ran test cycle. All functions passed. Op test good.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland Heights, OH 44121

Jason N

Job Details: 01/26/2024

"Installed inlet valve. Ran test cycle, all functions passed. Op test good."

We serviced a

WHIRLPOOL FREEZER

Model WSZ57L18DM06

Near Shaker Heights, OH 44118

Jason N

Job Details: 01/26/2024

"Cc unit not cold enoughCustomer stated temperatures just not cold enough, product not frozen solid, ice melts slowly. Checked pressures in system, low side reading 15 in/hg vacuum, high side at 72 psi. Possible undercharge. Added r600a to system until low side read 2 in/hg vacuum and high side rose to 102 psi, approx 10g. Advised customer to monitor."

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Huntsburg, OH 44046

Jason N

Job Details: 01/26/2024

"Cc unit not starting a cycleCould not run diagnostics, not responding correctly. Power cycled unit. Ran diagnostics, no codes stored. Ran test cycle, all functions passed. Had customer start normal load w/clothing. Unit sensed, filled, locked and advanced to agitation. Op test good."

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near South Euclid, OH 44121

Joe O

Job Details: 01/26/2024

"Cc: not spinning outFound error codes f5e1(lid switch fault, lid is open) f2e1(stuck key). Ran auto test. All functions pass. Couple not duplicate issue. Advised customer to monitor. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near East Cleveland, OH 44112

Joe O

Job Details: 01/26/2024

Cc: panel getting hotCustomer stated unit getting hot on panel at the back of cooktop. Advised and showed customer oven vent. Advised customer unit is going to get hot around vents. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, OH 44104

Joe O

Job Details: 01/26/2024

Installed drain pump. Ran auto test and calibration. Op test ok

We serviced a

KENMORE DRYER

Model 110.68322700

Near Cleveland, OH 44130

Joe O

Job Details: 01/26/2024

Replaced blower and motor. Tested. Op test ok

We serviced a

GE DRYER

Model DPGT750EC2PL

Near Solon, OH 44139

Joe O

Job Details: 01/26/2024

"Cc: squeaking noiseFound rollers worn(all rollers are created at the point) and belt dry rotted. Needs rollers and beltCustomer does not want to repair at this time.; ordrng 4 WE03X10008 (roller assm)s and 1 WE12X10011 (belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model PYE22PSHHSS

Near Painesville, OH 44077

Dan H

Job Details: 01/26/2024

"Customer complaint of warm temperatures and running a lot, fresh food section temperature at 47 degrees, freezer section temperature at 8 degrees, , found condenser fan not running, unit needs new condenser fan, customer does not want repair at this time; ordrng 1 WR60X23363 (Condenser fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXB01

Near Mentor, OH 44060

Dan H

Job Details: 01/26/2024

"Installed new valve, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ01

Near Mentor, OH 44060

Dan H

Job Details: 01/26/2024

"Customer complaint that unit is not making ice, confirmed, found no water from supply line, advised customer that they need a plumber, unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Willoughby, OH 44094

Dan H

Job Details: 01/26/2024

"Customer complaint that unit is leaking, ordering lower seals; ordrng 1 W10909089 (Seal) and 1 W10850371 (Seal)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJZ00

Near Euclid, OH 44132

Dan H

Job Details: 01/26/2024

"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 1.48oz of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS20

Near Kirtland, OH 44094

Dan H

Job Details: 01/26/2024

"Customer complaint of noise, magnetron is not making noise, noise is turntable ring, ordering turntable ring, customer can install ; ordrng 1 W11110134 (Turntable ring)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Chardon, OH 44024

Dan H

Job Details: 01/26/2024

"Customer complaint that gasket is torn and doors are uneven, leveled doors, installed new gasket, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Ashtabula, OH 44004

Dan H

Job Details: 01/26/2024

"Customer complaint of knocking sound, confirmed, noise is coming from compressor, unit needs new compressor; ordrng 1 W11592010 (Compressor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Parma, OH 44134

David R

Job Details: 01/26/2024

Cc unit not draining. Found drain pump stalling and motor not moving correctly. Replaced drain pump from t/s. Tested. Good. Also advised customer of Rinse Aid. Unit is good. Op Test Ok. ; used 1 W10876537 (PUMP-DRAIN) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Parma, OH 44134

David R

Job Details: 01/26/2024

"Cc unit leaking. Found drain hose vibrated lose from dishwasher. Tightened up and no leaks. Advised customer that drain hose put on is not original. Not tight where its suppose to be, gap. Tightened as much that would go. Advised will need original drain hose if happens again. Customer will take care of themselves. Ran unit. Good. Op Test Ok."

We serviced a

GE STACK W/D

Model GUD27GSSM2WW

Near Strongsville, OH 44136

David R

Job Details: 01/26/2024

"Cc intermittent sound, had a video sent to me. Sounds like the drain hose is smacking the back on the unit or wall with a heavier load in it. Took off front panel of unit, ran a Speed Wash cycle with clothes and towels in for load. No noise, even at high speed. Unit sounds good and all components working fine. Could tell hoses in back have slack. Would request maintenance styrofoam or zip tie first. Then if still happening, can have another tech come out and check and see if anything else can be determined. As of today. Unit is good. Op Test Ok."

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Cleveland, OH 44113

Marie V

Job Details: 01/26/2024

"Cc that used oven and is was a lot of gas smell in the home, stared removed bottom plate and stared unit, flame is blue, preheated to 350*, no smell. Set to 450*. No smell. Tested burner, works, ok. Couldnt duplicate issue. Op test ok. Called safety spoke to Dominick"

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW2

Near Cleveland, OH 44144

Marie V

Job Details: 01/26/2024

"Cc that unit makes a loud noise when is agitating. Set a load in and stared a normal cycle. No noises. Tilted u it and found a lipstick cap stuck on cover cam. Removed, showed cust. Unit is working properly. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Parma, OH 44129

Marie V

Job Details: 01/26/2024

"Cc that the unit is showing error code, on quick cycle, and stops in 11 min, ran diag error code f8e1, long fill no fill. Replaced both hot and cold water valves, tested unit, finishes the cycle. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Berea, OH 44017

David R

Job Details: 01/26/2024

"Cc unit getting F1 error. Main Control issue. Tech sheet says to replace control, no testing. Customer mentioned bulb keeps burning out quick. Could be short in control causing it but ordering a socket as well to replace. Ordering control and sensor, socket ; ordrng 1 W11126814 (Control) and 1 WPW10181986 (Sensor) and 1 W10856866 (Socket)"

We serviced a

WHIRLPOOL DRYER

Model WGD5605MW0

Near North Ridgeville, OH 44039

Marie V

Job Details: 01/26/2024

"Replaced pulley, motor and blower wheel, put towels and stared a cycle with settings that cust uses. No squeaky noises. Op test ok"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Cleveland, OH 44102

Angel

Job Details: 01/26/2024

Cc that they turned on unit and it sparked and burner would not turn off. Verified and found switch damaged and the cause was a wire that got pinched. Fixed issue installed new switch tested unit it opt test good.

We serviced a

SAMSUNG DRYER

Model DVE45R6100WA3

Near Lakewood, OH 44107

Angel

Job Details: 01/26/2024

"Cc unit not heating. Checked power to unit good, so I took it apart and found d heating element open. Gave customer estimate to repair unit decided mot to continue; ordrng 1 DC97-14486A (Heater assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MGD6230RHW1

Near Lakewood, OH 44107

Angel

Job Details: 01/26/2024

"Cc that unit is making noise when running. Tested unit and found that unit had a dent on the side which they had the unit like that since new, and now the drum is rubbing with the side when spinning so I hit the panel out and stopped making the noise option test good."

We serviced a

KITCHENAID RANGE

Model KFGG504KPS3

Near Lakewood, OH 44107

Angel

Job Details: 01/26/2024

Replaced control board tested unit and lights came on opt test good.

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Rocky River, OH 44116

Angel

Job Details: 01/26/2024

Cc that during cycle unit will make loud noise also showed me a video. Ran unit without front panel on to see if I could find something loose and found that the noise was coming from blower wheel housing. Took it apart and found a piece of a zipper from a jacket and blower wheel cracked. Had a blower wheel from surplus parts installed it reinstalled everything back up tested unit for a while no noise opt test good.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Aurora, OH 44202

Corina B

Job Details: 01/26/2024

"CC that the unit does not spin. Confirmed. Ran diag F7e9 Locked Rotor, f7e4 Basket Re-engagement failure. Basket spins freely. Replaced the slide from t/s. Ran a calibration. Opt test ok. ; used 1 W10734521 (SLIDER) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Pepper Pike, OH 44124

Corina B

Job Details: 01/26/2024

CC that the u it is not heating. Confirmed. Found the heater is open. Replaced the heater from surplus t/s. Please restock. Opt test ok.; used 1 WP3387747 (Element) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QTB04

Near Solon, OH 44139

Corina B

Job Details: 01/26/2024

"Was able to find the hole in the line. Spliced the line, with a John guest fitting. Opt test ok."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Brooklyn, OH 44144

Bill

Job Details: 01/26/2024

"Found fuse in fuse box blown out, changed fuse. Tested opt test good. Suggested that customer get an electrician to come and replace outdated fuse box with modern breaker box."

We serviced a

WHIRLPOOL COOKTOP GAS

Model SCS3017RS00

Near Brooklyn, OH 44144

Bill

Job Details: 01/26/2024

"Cc flame to high and constantly burning food, confirmed cc. Found that the burners where clogged, cleaned burners and adjusted flame. Opt test good."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Garfield Heights, OH 44125

Bill

Job Details: 01/26/2024

"Cc unit not working, confirmed cc. Tested all sensors, Found that door switch was not plugged in. Plugged in door switch, tested opt test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Cleveland, OH 44105

Bill

Job Details: 01/26/2024

"Changed dampers, ran diagnostics auto test. Opt test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Mayfield Heights, OH 44124

Manny

Job Details: 01/26/2024

"Cc top rack falling, verified and replaced parts ordered, opt test ok"

We serviced a

GE RANGE

Model JGB850EEF3ES

Near Chesterland, OH 44026

Manny

Job Details: 01/26/2024

"Cc unit not heating, verified and bottom igniter is shattered and top igniter weak, unit needs both igniters customer will think about it and let us now; ordrng 1 WB28X20446 (igniter glow bar) and 1 WB13X25262 (range igniter glowba), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Cleveland Heights, OH 44118

Manny

Job Details: 01/26/2024

"Cc unit not starting, verified and unit is dead check voltage and good, control and console are short it,needs control and console; ordrng 1 W11613564 (Console) and 1 W11637583 (Control)"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Madison, OH 44057

Dan H

Job Details: 01/26/2024

"Customer complaint that unit is not spinning, ran diagnostics found f0e9(off balance pause) error code, ran test cycle, unit filled, agitated, drained and spun, suspension is good, ran drain and spin cycle, unit spun, unable to duplicate the problem, unit is operating as designed"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Wellington, OH 44090

David R

Job Details: 01/26/2024

Replaced Timer and Knob. Tested. Good. Op Test Ok.

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Painesville, OH 44077

Joe O

Job Details: 01/25/2024

"Cc: noiseFound rollers worn. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Avon Lake, OH 44012

Angel

Job Details: 01/25/2024

"Cc that unit would not start. Confirmed display powers on but wont start. Checked power good, check door switch good. So took apart unit and found thermal fuse open. Gave customer estimate proceeded with repair. Installed new thermal fuse tested unit opt test good. Recommended customer to make sure they have there vent checked for proper airflow.; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

MAYTAG RANGE

Model MER8800FZ5

Near Solon, OH 44139

Manny

Job Details: 01/25/2024

"Cc unit not heating , verified and element burned out, unit needs element used 1 W10779716 (Bake element) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near North Ridgeville, OH 44039

David R

Job Details: 01/25/2024

"Cc unit made ice 4/5 batches, now no ice. Found icemaker error E5. Ice stuck in icemaker mold and in fill tube line. All sensors good. Tested voltage and not getting any to fill tube heater from control. Ordering all controls, icemaker.; ordrng 1 WPW10624574 (Power supply control) and 1 WPW10675033 (Control) and 1 W11577100 (UI control) and 1 WPW10769076 (Control) and 1 W10846539 (Fan), used 1 W11294907 () from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Rocky River, OH 44116

Angel

Job Details: 01/25/2024

Cc that unit is leaking. Verified and found its leaking from inlet valve will need to order valve. ; ordrng 1 W11595805 (Valve)

We serviced a

AMANA RANGE

Model AGR6603SMS0

Near Solon, OH 44139

Joe O

Job Details: 01/25/2024

Cc: unit flashing on and offFound power to unit fluctuating. Disconnected power re applied power. Unit started to function for a minute then went right back to flashing power. Needs electrician

We serviced a

WHIRLPOOL DRYER

Model WED8127LW2

Near Rocky River, OH 44116

Angel

Job Details: 01/25/2024

Cc that display every now and than will freeze and she would have to unplug it and reset unit because if not it will not let her do anything. So I ran diagnostics found error code F3E1 for stuck key. Not sure if thats the issue or just from the customer pressing the buttons when display freezes so I will be ordering ui. Office to reschedule part out of stock.; ordrng 1 W11626080 (Ui)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Cleveland, OH 44111

Angel

Job Details: 01/25/2024

Cc that when you start the dishwasher it would start leaking out the front a lot. Tested unit without the front panel and confirmed when unit starts washing it splashes out water from the front so I leveled unit and turned down the water pressure and unit stopped leaking. Opt test good.

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Brooklyn, OH 44144

Angel

Job Details: 01/25/2024

"Cc that unit is making a squealing noise when slowing down on spin. Verified and confirmed looked underneath and everything looked good but seen this issue before and replacing the gear case has fixed issue. Ordering gear case, belt and cam.; ordrng 1 W11449840 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Highland Heights, OH 44143

Jason N

Job Details: 01/25/2024

"Cc unit freezer section not cooling Freezer only cool, FF section is cool. Checked frost pattern on ff evaporator, half of coils are covered and ice ball on cap tube. Unit has a refrigerant leak on ff evaporator. Unit will need sealed system repair. Quoted customer ss repair cost. Customer declined repair, estimate only. ; ordrng 1 W11492867 (Evaporator) and 1 W11654344 (Compressor) and 1 WPW10143759 (Drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Garfield Heights, OH 44125

Angel

Job Details: 01/25/2024

"Cc that unit not cooling, verified and found compressor has locked rotor will need compressor replaced. ; ordrng 1 W11580057 (Compressor)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH76719CS1

Near North Ridgeville, OH 44039

David R

Job Details: 01/25/2024

"Cc burnt component, have not used since. Found the wave guard chipped and burnt. Evening still heats. Will need a new wave guard. Have estimate to customer; ordrng 1 W11197783 (Wave guard), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, OH 44128

Angel

Job Details: 01/25/2024

"Cc that unit power up but wont start. Confirmed cc, tried starting unit but will not start. Ran diagnostics and found error code F7E4 so I looked underneath and saw shifter had some moisture buildup. Replaced shifter ran a test cycle and passed opt test good."

We serviced a

GE RANGE

Model jSP26G0v1WH

Near Cleveland, OH 44113

Angel

Job Details: 01/25/2024

"Cc that oven door stayed locked after a self clean. Arrived and oven door was open looks like someone forced it so will need latch replaced tried resetting unit to see if the display would say it would unlock but nothing will need latch replaced. Ordering part; ordrng 1 WB49T10020 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE HOOD

Model KVWB406DSS4

Near Avon Lake, OH 44012

Angel

Job Details: 01/25/2024

Cc that unit was rattling when windy outside. Verified and its not the unit its the flap on the outside vent when the wind hits it. Explained to customer I cant do anything about that issue she would need to contact her contractor to see what they can do for her opt test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Avon Lake, OH 44012

Angel

Job Details: 01/25/2024

"Cc that unit is not washing the dishes. Tested unit myself and and pump will not start, looked underneath to make sure it wasnt disconnected and checked board to make sure power was being sent both were good. Unit will need pump replaced. Ordering part; ordrng 1 W11613480 (Pump)"

We serviced a

WHIRLPOOL WASHER

Model MHW5630MBK0

Near Seven Hills, OH 44131

David R

Job Details: 01/25/2024

"Cc unit numbers are not correct. Unit is not finishing cycle. Unit is staying at 1 min and just keep slow spinning. Found error codes. F5E2, F0E2. Ordering both controls and latch. ; ordrng 1 W11550649 (Main Control) and 1 W11565030 (Latch) and 1 W11633357 (Console)"

We serviced a

WHIRLPOOL DISHWASHER

Model KUDS25SHBT0

Near Broadview Heights, OH 44147

David R

Job Details: 01/25/2024

"Cc control panel Child lock. Can take child lock off but within a couple secs it goes right back to it by itself. Control panel issue. Gave estimate.; ordrng 1 W10757838 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MGDP575GW0

Near North Royalton, OH 44133

David R

Job Details: 01/25/2024

Replaced thermostat fix and thermal fuse. Use is heating and cycling at correct temp. Unit is good and working. Op Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near North Royalton, OH 44133

David R

Job Details: 01/25/2024

Replaced cap and latch. Also found cold/hot reversed. Corrected at back of unit. Ran diagnostics. Good. Ran a quick wash. Advancing. Good. Op Test Ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near North Ridgeville, OH 44039

Marie V

Job Details: 01/25/2024

Cc that unit handla came off and is not level. Corrected unit and replaced handle. Op test ok

We serviced a

MAYTAG DRYER

Model DG7500

Near Solon, OH 44139

Joe O

Job Details: 01/25/2024

Installed blower wheel. Tested. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Strongsville, OH 44149

David R

Job Details: 01/25/2024

"Cc Front Right Burner not working, all other cooktop is good. Following tech sheet. From switch, when activated. Getting incoming 120vAC all 3 legs but not 240 from brown to purple because of failed burner. Can test by checked other dual burner. Would replace both burner and switch; ordrng 1 W11517959 (RF element burner) and 1 WPW10434452 (RF switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Oberlin, OH 44074

David R

Job Details: 01/25/2024

"Replaced wash motor, wax motor, gasket good, valve and sensor. Ran test mode. All components working. Good. Op Test Ok"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HW09

Near North Ridgeville, OH 44039

Marie V

Job Details: 01/25/2024

"Cc that the unit is not heating, but they where told to reboot and it stared working then stopped, tested unit, working good. Is heating up. Ordering magnetron; ordrng 1 W10754299 (Magnetron)"

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near North Ridgeville, OH 44039

Marie V

Job Details: 01/25/2024

"Cc that the unit is sensing, a little but of water coming in, it also sounds like is washing but is not, and that is not agitating is moving slow. Ran diag found error code F8E1 long fill no fill, , f0e3 overload , f2e1 ui stuck button. Unit is making noises while spinning and agitating. Tilted took pics showed cust, unit needs new water valve, is getting 120V but still not operating. Unit is leaking greas from gearcase. Cust will not fix.; ordrng 1 W11550891 (Agitator) and 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10754161 (Rotor) and 1 W10754158 (Stator), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 W11165546 (VALVE) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS2I

Near Middleburg Heights, OH 44130

Marie V

Job Details: 01/25/2024

"cc that unit seems to be a little too hot , her cakes are coming out too darker than normal. Preheated unit, temps correct, also using glass container. Explain cust those retain heat can cause issue shes having. Calibrated oven -5. Showed cust how to do that as well. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near North Royalton, OH 44133

Marie V

Job Details: 01/25/2024

"Cc that when unit is on a spin cycle is making a squeaky noise. Ran diag error no error codes. Pulled out unit and found oil on floor. Tilted unit theres grease front gearcase leaking on rotor, stator . Unit will need slider as well. Rotor is out of stock; ordrng 1 W11550891 (Agitator) and 1 W11393685 (Gearcase) and 1 W10754158 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor)"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Parma, OH 44130

Marie V

Job Details: 01/25/2024

"Cc that unit will not start. Confirmed. Unplug unit and check voltage at outlet 120V and is grounded. Plugged back in and unit came on. Removed control panel and inspected connections, power plug clicked with pushed in. Could have been loose connection. Ran diag, no error codes, advice cust to monitor. Op test ok"

Our Service

Our Training