Service History 35 - Fred's Appliance

We serviced a

JENN-AIR WALL OVEN

Model JJW2430DP02

Near Bay Village, OH 44140

Angel

Job Details: 09/19/2022

Cc that unit keeps giving an F2E1 error code. Confirmed unit keeps displaying the F2E1 error code replaced console tested unit. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Streetsboro, OH 44241

Brian M

Job Details: 09/19/2022

Cc upper spray arm fell offFound spray arm to have broken clips Needs spray arm Customer to install ; ordrng 1 WPW10448645 (spray arm) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HW05

Near Parma, OH 44134

Gabriel P

Job Details: 09/19/2022

"Replace door,opt test ok"

We serviced a

GE WASHER

Model GHWN4250D1WW

Near Perry, OH 44081

Dan H

Job Details: 09/19/2022

"Customer complaint that unit is not draining, impeller on dips broken, unit needs new drain pump ; ordrng 1 WH23X10043 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Parma, OH 44129

Gabriel P

Job Details: 09/19/2022

"Ran diagnostic no error ran auto test pass no leaks ran normal cycle for few minutes no leaks,advise customer to monitor,opt test ok unit working as design"

We serviced a

MAYTAG WASHER

Model MVWX700XL0

Near Eastlake, OH 44095

Dan H

Job Details: 09/19/2022

"Customer complaint that unit is not spinning, ran diagnostics found f7e1(basket speed fault sensor) error code, motor is not running, unit needs new motor and capacitor ; ordrng 1 W10836348 (Motor) and 1 W10804664 (Cap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC500ESS01

Near Euclid, OH 44123

Dan H

Job Details: 09/19/2022

"Installed new freezer section door, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204GPS0

Near Cleveland, OH 44102

Angel

Job Details: 09/19/2022

"Cc that unit is not washing. Confirmed started unit and it will not wash only fills and drains. Made sure control was sending voltage to pump and it was unit will need pump assembly gave customer estimate and stated they will try to fix themselves. Charged service call.; ordrng 1 W11124384 (Pump assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC500ESS01

Near Mayfield Heights, OH 44124

Jason N

Job Details: 09/19/2022

"Cc unit not cooling Found both sections at room temperature, no frost pattern on with evaporator. Checked compressor amp draw, reading .5a. Unit has refrigerant leak, will need sealed system repair. Parts and labor covered under KA 2-5 yr. Ordering ff evaporator and compressor. ; ordrng 1 WPW10643261 (Evaporator) and 1 W10779331 (Compressor) and 1 WPW10143759 (Filter drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV08

Near Cleveland Heights, OH 44118

Corina B

Job Details: 09/19/2022

"Replaced the ui. Steamed the evaporator out. Ran diag for the heater, turned on. Steamed out the evaporator. Opt test ok. Brought core back for return"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Burton, OH 44021

Joe O

Job Details: 09/19/2022

"Cc: not making iceFound temps in ff section at 44 degrees, freezer at 22 degrees. Found unit only has partial frost pattern(first row of coils). Needs compressor, drier, and couplersParts show out of stock. Office to reschedule; ordrng 1 W11580057 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11109499 (drier-tube) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler)"

We serviced a

GE DRYER

Model DBVH520EJ2WW

Near Chagrin Falls, OH 44023

Joe O

Job Details: 09/19/2022

Installed door switch. Ran test cycle. Unit started. Went to run another test cycle. Unit would not start. Tapped relay on control unit started. Needs controlCustomer does not want to continue; ordrng 1 WE4M488 (control bd)

We serviced a

GE DISHWASHER

Model GDF530PGM0CC

Near Streetsboro, OH 44241

Brian M

Job Details: 09/19/2022

Cc no power Found ui not getting power from control Needs ui and control ; ordrng 1 WD21X26182 (Ui) and 1 WD21X25732 (Control) and 1 SHIPPING (shipping and handling)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25EWMS8

Near Pepper Pike, OH 44124

Jason N

Job Details: 09/19/2022

"Cc unit display not working Confirmed no output from display board, checked power in from HV board to display, good at 13.8vdc. Replaced display board using customer supplied pre Id part. Programmed board to 03. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN602EPA01

Near Brecksville, OH 44141

Manny

Job Details: 09/19/2022

"Cc unit LEDs are dimmed, verified and unit needs LEDs asked customer for parts sent and she stated that it was sent to her renta property and shes going to get them, reschedule for the last call of the day for the 27th"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Mentor, OH 44060

Dan H

Job Details: 09/19/2022

"Customer complaint that unit is not cooling properly, fresh food section temperature at 48 degrees, freezer section temperature at 50 degrees, freezer section door was open, unit is in defrost, after defrost, compressor and condenser fan are running, evaporator fan is running, good frost pattern formed on evaporator, unit is operating as designed"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Parma, OH 44134

Gabriel P

Job Details: 09/19/2022

"Ran diagnostic found error code no fill long fill clear error ran manual test on hot and cold check drain hose and it was far in correct issue tho also ran calibration and auto test all test pass also start normal cycle pass advise customer how much to load unit and how to use properly,unit working as design opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Solon, OH 44139

Jason N

Job Details: 09/19/2022

"Installed control, harness w/thermistor. Set programming code to 28. Advised customer to monitor."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Streetsboro, OH 44241

Brian M

Job Details: 09/19/2022

Cc of noise during spin and lid glass seems to be popping up Found noise coming from underneath but cant determine the issue All parts seem normal and no wear marks Recommend replacement of lower components. Glass on lid not sealed to frame Needs lid ; ordrng 1 W11195971 (stator) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W11260238 (rotor) and 1 W11470212 (Lid) and 1 W11457841 (Strike)

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Mentor, OH 44060

Dan H

Job Details: 09/19/2022

"Customer complaint that door will not close, confirmed, found latch had fallen into door, installed new latch , op test good"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Garfield Heights, OH 44125

Gabriel P

Job Details: 09/19/2022

"Not getting proper voltage need and electrician,opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Warrensville Heights, OH 44128

Brian M

Job Details: 09/19/2022

Installed heater OP Test Ok

We serviced a

GE DISHWASHER

Model GSD4310Y72AA

Near Beachwood, OH 44122

Jason N

Job Details: 09/19/2022

"Cc unit leaking Customer has unit running when arrived. Observed unit for 10 minutes, found leak when unit went to drain out. Unit is leaking at gate shaft seal for drain solenoid, unit will need shaft seal. Crediting gasket cost previously paid towards remaining balance. Retrieved gasket for return. ; ordrng 1 WP913108 (Gate shaft seal) and 1 WR2X7054 (Shaft nut)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Chagrin Falls, OH 44022

Brian M

Job Details: 09/19/2022

Cc of leak Found ff evap leaking Unit not defrosting properly Found thermistor shorted Advised on thermistor and fan kit replacement ; ordrng 1 W10316760 (thermistor) and 1 WPW10451893 (fan-scroll) and 1 SHIPPING (shipping and handling)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Beachwood, OH 44122

Jason N

Job Details: 09/19/2022

"Cc unit was not operating correctly, now power button does not workFound unit is not powering on, checked LED on main board, LED is illuminated. Could not enter diagnostics. Unit needs main control ; ordrng 1 W11399433 (Main control)"

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 09/19/2022

Cc of leakCan not determine exact leak location but suspect soap dispenser Unit is stacked in shoved in tight spot will need 2 techs for return visit ; ordrng 1 W11524103 (Dispenser) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near North Olmsted, OH 44070

Gabriel P

Job Details: 09/19/2022

"Found freezer vents all block there was too much food and no air flow to circulate Advise customer to not block vent in the back cause it will cause the thermistor not to read properly the temperature and will cause to run longer and things start to freeze, call whirlpool tech line to document also check evaporator and had good frost pattern show customer but they were not satisfied with unit spoke to tech line travis he say same thing too much food opt test ok"

We serviced a

GE DISHWASHER

Model GDT535PSM0SS

Near Olmsted Township, OH 44138

David R

Job Details: 09/19/2022

"Customer bought his own UI control. Replaced that and harness. Still not working. Called GE techline. Techline said replace the main control board. Also if still not working, customer could of bought bad UI control from online. So will need to order control.; ordrng 1 WD21X25735 (Main control)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Bentleyville, OH 44022

Joe O

Job Details: 09/19/2022

"Cc: not dryingFound no stored error codes. Ran diagnostics test cycle. Found unit is heating. Called whirlpool tech line spoke with David, he stated to advise customer on drying. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Olmsted Falls, OH 44138

David R

Job Details: 09/19/2022

"Cc unit making weird noises from comp, temp fluctuations, not cooling correctly. Hearing noise from comp. Overloading, ordering compressor. Sealed system repair, R600a system. **3 job count. ; ordrng 1 W11547313 (Comp) and 1 W11504445 (Coupler)"

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Berea, OH 44017

David R

Job Details: 09/19/2022

Tried cutting basket and getting about. Not working. Will order basket/tub. Under 10 year warranty. ; ordrng 1 W10811960 (Basket) and 1 WPW10215093 (Filter) and 1 W11219115 (Tub)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Cleveland, OH 44113

Corina B

Job Details: 09/19/2022

CC that the unit is not cooling. Confirmed. Found the freezer evaporator covered in frost. Will need a new control. Steamed the evaporator. Programmed the control. Turned the defrost on. ; used 1 WPW10503278 (CNTRL-ELEC) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Cleveland, OH 44104

Angel

Job Details: 09/19/2022

Cc that unit was not cooling. Unit was plugged in but control was never turned on asked if he knew it was off and stated no. So I turned it on took off evaporator cover and made sure unit would get a good frost pattern and it had a good frost pattern all around explained to customer that was the only issue i could find unit working as should after turning control on. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, OH 44104

Angel

Job Details: 09/19/2022

Cc that unit was mot cooling. Plugged in unit and noticed that compressor was turning on and than shutting off. Replaced starting device tested unit and started functioning as should compressors sounded good and it was running smooth. Replaced part from surplus parts. ; used 1 WPW10448874 (Starting device) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Parma, OH 44134

David R

Job Details: 09/19/2022

"Cc just bought unit, day later ice freezing up in FZ. Found FZ gasket not sealed all the way. Made sure all brackets on FZ door connected properly, good. Removed all ice/frost. Took heat gun and heated up the gasket, shutting properly now. Let customer know to keep closed for 30 mins and monitor after. If still not sealing or staying sealed. At that point, order and replace gasket. As of now, Op Test Ok.*** gasket W10571967"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM00

Near Solon, OH 44139

Joe O

Job Details: 09/19/2022

"Cc: not cooling properlyFound temps in freezer at 7 degrees, ff at 56 degrees. Found ff evap completely frosted over. Evap fan not running. Needs ff evap fan assemblyFan assembly out of stock. Customer does not want to repair at this time ; ordrng 1 W11087438 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW

Near Mentor, OH 44060

Dan H

Job Details: 09/19/2022

"Customer complaint that unit is making banging noises, suspension is good, unit spins normally, load was off balance, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed , ran entitlement, unit is under manufacturers warranty."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Cleveland, OH 44104

Corina B

Job Details: 09/19/2022

CC that the unit is not working. Confirmed. Found the drain hose in the drain hole. Advised cust the drain hose needs to be 39 above the washer. Raised the drain hose. Started a cycle. Opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Independence, OH 44131

David R

Job Details: 09/19/2022

"Unit about 4 years old. Cc unit leaking and 2nd rack broke. Found worn gasket, broken adjusters on second rack. Let customer know with rack being broke can also have rack being pushed forward and slightly opening door. Suggested replacing north gasket and adjusters. Customer wants to think about it. SVC only. Do not order parts.; ordrng 1 W11177741 (Gasket) and 1 W10712395 (Adjuster kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE DRYER

Model 11066822690

Near South Euclid, OH 44121

Jason N

Job Details: 09/19/2022

"Cc unit heats but does not tumbleRan dryer op test, found belt broken. Unit needs dryer repair kit. Do not have in truck stock at this time with replacement truck, will bring kit with me when finishing up the washer; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Mentor, OH 44060

Dan H

Job Details: 09/19/2022

"Customer complaint that connections are bad, found l2 nut stripped installed new screw and nut from surplus , op test good; used 1 279393 (Screw kit) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Cleveland, OH 44120

Corina B

Job Details: 09/19/2022

"CC that the unit sometimes does not turn on all the time. Ran diag no codes. Ran the encoder test, good. Checked the cord, proper power and cord is good. Turned the dryer on and off several times started every time. Advised cust to get a video when unit is not working correctly. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent."

We serviced a

GE DISHWASHER

Model n/a

Near Chagrin Falls, OH 44022

Brian M

Job Details: 09/19/2022

Cc unit not powering on Found control not receiving power From previous experience when replacing the control it requires you to replace the ui Needs control and ui ; ordrng 1 WD21X25730 (Control) and 1 WD21X23462 (kit svc ui top logic) and 1 SHIPPING (shipping and handling)

We serviced a

KITCHENAID DISHWASHER

Model KUDC20FVSS4

Near Cleveland, OH 44103

Angel

Job Details: 09/19/2022

"Cc that unit is not washing on the top rack. I used the 4 cup method on the top rack to see if the pump was pushing water to the top rack and it wasnt checked and feed tube assembly and it was dirty cleared out and opened up the pump assembly to clear it out and found the chopper assembly was broken the piece holds the chopper came off and chopper came out of place and the shaft that holds it in place jammed up and broke as well unit will need pump assembly replaced. Gave customer estimate and he said he will use like that for now with out the chopper and buy a new one down the road. Charged service call.; ordrng 1 WPW10780877 (Pump aasembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW6000XW2

Near Solon, OH 44139

Joe O

Job Details: 09/19/2022

"Cc: not startingFound error codes f6e1(communication error customer and mcu) f5e2(door lock error) f0e1(load in during clean washer cycle). Found circuit on motor control open. Needs motor control.Advised customer could potentially need a main control as well as they do communicate and I have seen the motor control cause main control failureCustomer does not want to repair at this time ; ordrng 1 WPW10374126 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Richmond Heights, OH 44143

Jason N

Job Details: 09/19/2022

"Cc unit codes f8e6, unit keeps displaying to close lidConfirmed f8e6, unit will not start a cycle, unit is reading lid as up. Ran manual lid lock test, lid will not lock. Replaced lid lock using misc truck stock. Ran operational test, all functions passed. Op test good. ; ordrng 1 W11394572 (Lid lock)"

We serviced a

KENMORE RANGE

Model 790.32363411

Near Painesville, OH 44077

Dan H

Job Details: 09/19/2022

"Customer complaint that cooktop is not lighting, confirmed, igniter switches are bad, unit needs new igniter switch harness ; ordrng 1 5304497166 (Switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE304GPS

Near Shaker Heights, OH 44120

Corina B

Job Details: 09/19/2022

"CC that the unit leaks underneath. Confirmed. Found the water leaking from the pump and motor. Unit would not drain, used shop vac. Removed the drain pump found the pump is overheating and the propeller is seized. Will need a new drain pump, pump and motor. Drain pump is up of stock, carry it on the truck, left the drain pump at customers house. ; ordrng 1 W11124384 (Pump and motor), used 1 SHIPPING (shipping and handling), and 1 W10876537 (PUMP-DRAIN) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Cleveland, OH 44115

Angel

Job Details: 09/19/2022

Cc that unit is not agitating or spinning ran diagnostics and did a manual agitation and it was not agitating found that the capacitor was bad replaced capacitor and did a calibration and auto test and passed. Opt test ok.; used 1 W11428524 (CAPACTIOR) from stock

We serviced a

GE COOKTOP GAS

Model n/a

Near Aurora, OH 44202

Joe O

Job Details: 09/19/2022

"Installed spark module, and igniter switches. Tested. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Highland Heights, OH 44143

Jason N

Job Details: 09/19/2022

"Cc unit fault codes f6 and not powering onAble to run diagnostics, found codes f6e2 and f6e3 for UI to ACU communication fault. Replaced Ui console and main control using customer supplied pre Id parts. Ran auto test and calibration. All functions passed. Checked power to unit, voltage and polarity are correct. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Ashtabula, OH 44004

Dan H

Job Details: 09/19/2022

"Clear fresh food section evaporator , installed new control and evaporator fan/thermistor, op test good"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Cleveland, OH 44113

Marie V

Job Details: 09/19/2022

"Cc that the unit does not works. Plugged in unit , started running, took temps after compressor was running for few min, 104* inside. Unit is working as designed. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Maple Heights, OH 44137

Corina B

Job Details: 09/19/2022

"CC that the unit will not turn on. Confirmed. Checked the terminal black l1 to n 120 v, l2 to n 0 v, l1 to l2 94 v. Checked the fuse, open. Advised cust to replace the fuses. Opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Bay Village, OH 44140

Angel

Job Details: 09/19/2022

Arrived at home and found that the thermistor was not delivered even though it says it was. Called office to make sure but it says it was delivered in the invoice but customer never got it reordering thermistor.; ordrng 1 WP12791416 (Thermistor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHB00

Near Mentor, OH 44060

Jason N

Job Details: 09/19/2022

"Part sent for LH will not fit, door is still closing on its own and unit is unlevel. Ice maker is only making half a bin of ice even after ice maker replacement. Called wp techline, Andrew, according to research notes from WP, there is no cam/closer on the left door. Parts lookup in incorrect. Unit is working as designed"

We serviced a

FRIGIDAIRE WASHER

Model FAFW3511KW0

Near Geneva, OH 44041

Dan H

Job Details: 09/19/2022

"Customer complaint that unit is not starting and door is loose, confirmed, found outlet with hot/neutral reverse, plugged unit into good outlet, unit still not working, found door broken, unit needs new control and door frame, TWO TECHS NEEDED, customer does not want repair at this time ; ordrng 1 137006060 (Cntrl) and 1 134550700 (Door frame), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Parma Heights, OH 44130

Marie V

Job Details: 09/19/2022

"Replaced ui , gearcase and impeller. Ran calibration and auto test. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS00

Near Chagrin Falls, OH 44022

Brian M

Job Details: 09/19/2022

Recovered refrigerant Installed compressor and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 5.5 ox oz r134a Pressure was in a 20 inch vac Called whirlpool, they wanted me to isolate tubing and find the issue..Called and spoke to BJ he thought it was the dual valve.. found issue to be dual valve had popped off bracket and not making connections with harness. Fixed valve pressures went to normal Advised to watch

We serviced a

WHIRLPOOL DBL WALL OVEN

Model WOD52ES4MZ

Near Shaker Heights, OH 44122

Corina B

Job Details: 09/19/2022

"Cust showed pop, sent pic. CC that the lower oven has a fault code of f9e1 miswired. Confirmed. Checked power at the terminal block and control correct. The lower, upper and the cooktop are all on the Sam breaker. Will need a new control. Office is to reschedule appointment ; ordrng 1 W11594418 (Control)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS0

Near Garfield Heights, OH 44125

Manny

Job Details: 09/19/2022

"Replaced control, opt test ok collect for labor."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42FMS00

Near Bratenahl, OH 44108

Manny

Job Details: 09/19/2022

"Cc unit not cooling, found ice container overfilled and lots of ice cube frozen on the back cover, preventing airflow to Ff side, removed ice maker and noticed bailed arm was out causing the ice maker to run constantly, and freezer is overloaded, steamed cover to check components, and all pass. Fixed bail arm, advise customer to remove some items from fz to get better airflow to Ff and to keep an eye on it and if ice container keeps overfilling to give us a call and well take another look. Advise to allow 24 hrs for temps to equalize, opt test ok."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, OH 44119

Manny

Job Details: 09/19/2022

"Replaced gearcase, cam, hub and wash plate, ran diagnostics and calibration, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near North Olmsted, OH 44070

Gabriel P

Job Details: 09/19/2022

"Found dryer already bend back show customer of normal noise operation unit working as design,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAB05

Near Brecksville, OH 44141

David R

Job Details: 09/19/2022

"Customer had questions about filter housing, after replacing filter, he knocked out the spring that opens and closes filter door. He replaced it. Wanted to make sure everything was right. Filter housing is good and working correctly. Op Test Ok, SVC only."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EWH01

Near Brecksville, OH 44141

David R

Job Details: 09/19/2022

Replaced FZ light. Found door switch had a little frost stuck. Corrected. All lights working. Good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Cleveland, OH 44143

Manny

Job Details: 09/19/2022

"Cc gasket not sealing on fz door, verified and gasket is out of the liner, gasket is good try reinstalling but gasket keeps coming off, noticed door liner warped and looks damaged, see pics, unit needs FZ door.; ordrng 1 LW10636409 (dor-fip)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Cleveland, OH 44121

Manny

Job Details: 09/19/2022

"Evap box was open cux stated it came half way open and looks crushed, pull out evap and one of the tubes is kinked, blew through it and its cleared but dont fell completely comfortable to install like that as the tube can break while straightening it, spoke to BJ he said to reorder. Reordering evap.; ordrng 1 W10836706 (evaporator)"

We serviced a

WHIRLPOOL RANGE

Model WFC310S0EW2

Near Andover, OH 44003

Joe O

Job Details: 09/19/2022

Cc: shorted wires on terminal blockNeeds terminal block. Installed terminal block(from surplus). Tested unit. Op test ok ; used 1 WPW10245259 (Terminal block) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Westlake, OH 44145

Angel

Job Details: 09/19/2022

"Cc that unit keeps getting an F9E1 error code towards the end of the cycle. Ran diagnostics and found error code F9E1 not draining erased error code than I checked drain and filter inside the unit and it had some buildup from detergent explained to customer to make sure to clean it out at least monthly and also checked drain pump and looked good but told customer that it could be that the drain pump is overheating causing the issue. Gave customer estimate and stated he will run a wash to clean unit out first to see how it works out.; ordrng 1 W11412291 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Wellington, OH 44090

David R

Job Details: 09/19/2022

"Cc unit is leaking from back, small puddles. Found water under compressor area. Drain pan down here is good. Suction line when comp on staying Frosted up causing the water to drip down and come out back. Checked and defrost on evap good, fan is good. Might be overcharged. Will need to replace drier and recharge. Ordering control as well. R134a refrigerant * 3 count for sealed system repair ; ordrng 1 W11496886 (Control) and 2 WPW10143759s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM02

Near North Olmsted, OH 44070

Gabriel P

Job Details: 09/19/2022

"Found damage on door but customer wants it replace like that Replace door,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near North Olmsted, OH 44070

Gabriel P

Job Details: 09/19/2022

"Level doors and explain customer how to change filter ,opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TE0

Near Wickliffe, OH 44092

Jason N

Job Details: 09/16/2022

Installed ice maker and manually cycled. Ice maker indexed properly and filled mold with water. Op test good.

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Elyria, OH 44035

Gabriel P

Job Details: 09/16/2022

"Replace dispenser from service pointer,opt test ok"

We serviced a

GE REFRIGERATOR

Model GFE26GGKBBB

Near Painesville, OH 44077

Jason N

Job Details: 09/16/2022

"Cc unit icing up in freezer section Customer stated ice in freezer section reappeared and some things in ff section started to freezer after last service. Confirmed defrost drain iced over again. Cleared ice from freezer section and steamed down drain hole, ensured good flow through, no clog. Repositioned drain hole heater extension. Customer stated nothing in ff section is freezing now. Advised customer to monitor"

We serviced a

GE REFRIGERATOR

Model GTE18GTHMRWW

Near Madison, OH 44057

Dan H

Job Details: 09/16/2022

"Customer complaint that unit is not cooling m fresh food section temperature at at 50 degrees, freezer section temperature at 30 degrees, nothing is running, unit needs new thermostat ; ordrng 1 WR09X26871 (Tstat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

SAMSUNG DRYER

Model DV45H7000EWA2

Near North Ridgeville, OH 44039

Marie V

Job Details: 09/16/2022

"Cc that the unit is not heating. Confirmed. Verify power, good. Found heater open. Cust will call if they want to continue.; ordrng 1 DC97-14486A (Heating element), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

GE REFRIGERATOR

Model GSS25GMHBCES

Near Madison, OH 44057

Dan H

Job Details: 09/16/2022

"Customer complaint that unit is freezing food in bottom drawers, fresh food section temperature at 50 degrees at top and 29 degrees at bottom, freezer section temperature at 5 degrees, found evaporator fan not running, unit needs new evaporator fan motor, customer does not want repair at this time ; ordrng 1 WR60X10307 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

SAMSUNG DRYER

Model DV219AEW/XAA

Near Geneva, OH 44041

Dan H

Job Details: 09/16/2022

"Customer complaint that unit is not heating, confirmed, found element open, element is receiving 240vac, found belt frayed, unit needs new element and belt, customer does not want repair at this time ; ordrng 1 DC97-14486A (Element) and 1 6602-001655 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD7000DW1

Near Fairview Park, OH 44126

Gabriel P

Job Details: 09/16/2022

Ran unit for 45 minutes and still no sound heard advise customer to monitor

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Amherst, OH 44001

Marie V

Job Details: 09/16/2022

Cc that the unit does not heat or timer moves. Confirmed. Unit needs gas hooked up

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Lorain, OH 44052

Angel

Job Details: 09/16/2022

Cc that dryer was not starting. Verified power and door switch and they were good. Took off back panel and found that thermal fuse was open checked cut off switch and high limit and they were good also made sure heating element was not grounded. Replaced thermal fuse tested unit and worked also recommended customer to get vent checked out to make sure issue doesnt happen again. Opt test ok.; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Painesville, OH 44077

Joe O

Job Details: 09/16/2022

Cc: no hot waterRan manual hot water test. No water entering machine. Replaced water valve. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1PHKXPT08

Near Painesville, OH 44077

Joe O

Job Details: 09/16/2022

Found fan motor different then the one in unit. Spoke with bj. He stated they upgraded. Installed fan motor. Tested. Advised customer to allow 24 hours for temps to adjust. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Cleveland, OH 44108

Manny

Job Details: 09/16/2022

Replaced switch opt test ok

We serviced a

AMANA WASHER

Model NTW4516FW0

Near Garrettsville, OH 44231

Brian M

Job Details: 09/16/2022

"Cc of noise found belt slipping Replaced cam and be,t OP Test Ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Diamond, OH 44412

Brian M

Job Details: 09/16/2022

Cc unit not spinning Found error for locked rotor Found gearcase leaking water and oil Everything is covered in oil and water Needs underside rebuilt. Also needs suspension rods and low flow on cold water side ; ordrng 1 W11393685 (Gearcase) and 1 W10915701 (rotor) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W10915700 (stator) and 1 W10902814 (washplate) and 1 W11130356 (suspension) and 1 W11096285 (housing)

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Lorain, OH 44053

Angel

Job Details: 09/16/2022

Cc that u it was squealing. Confirmed turned on unit and started squeaking will need idler pulley replaced used repair kit to replace parts tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ

Near Willoughby, OH 44094

Corina B

Job Details: 09/16/2022

CC that the unit is leaking. Confirmed. Found th tub is leaking from the weld. Will need a new tub. Office is to reschedule appointment ; ordrng 1 W11409866 (Tub)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW01

Near Willoughby, OH 44094

Corina B

Job Details: 09/16/2022

CC that the food is not freezing. Confirmed. 34*. Found the freezer evap. Covered in frost and ice. Ran diag turned the heater on. Heater turned on. Will need a new control. ; ordrng 1 W11496886 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Amherst, OH 44001

David R

Job Details: 09/16/2022

Replaced heater. Ran diagnostics. Good. Op Test Ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Cleveland, OH 44119

Manny

Job Details: 09/16/2022

"Cc unit not working, verified and motor runs for 1 min then nothing, replaced motor assembly opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Grafton, OH 44044

David R

Job Details: 09/16/2022

Replaced fan harness and kit. Change test 7 to automatic 8 hr defrost. Give 24hrs to cool to normal temps. Op Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFF2558VEW6

Near Parma, OH 44134

Gabriel P

Job Details: 09/16/2022

Found drip pan clog pretty bad with ice also customer use a jigsaw to break ice and damage liner I told is not fixable but is not deep so I told him not to worry about it

We serviced a

KITCHENAID RANGE

Model KSGB900ESS5

Near Mentor, OH 44060

Joe O

Job Details: 09/16/2022

"Cc: drawer not closing properlyReplaced slides, and drawer. Tested. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Eastlake, OH 44095

Joe O

Job Details: 09/16/2022

Installed timer. Tested. Op test ok

We serviced a

GE WASHER

Model GLWN2800D0WS

Near Ashtabula, OH 44004

Dan H

Job Details: 09/16/2022

"Customer complaint that start button is loose, found mount for timer broken, unit needs new console, customer does not want repair at this time; ordrng 1 WH42X10946 (Console), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Conneaut, OH 44030

Dan H

Job Details: 09/16/2022

"Customer complaint of f7e1 error code, confirmed, capacitor is bad, installed new capacitor, op test good"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089WEP9

Near Parma, OH 44129

Angel

Job Details: 09/16/2022

Cc that ice maker was not working. I tried to jump start the ice maker but it would not cycle. Replaced ice maker and made sure it cycled and also replaced switch because customer stated sometimes it would not work. Opt test ok.