Near Burton, OH 44021
Brian M
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRB322DMBB00 Cc freezer not closing Found Door popped off the hinge Unhinged door and repositioned and tightened screws OP TEST OK
Near Westlake, OH 44145
Macaulay G.
Job Details: 04/19/2019
REFRIGERATOR KITCHENAID KSC24C8EYP02 Found refrigerant leak at filter drier. No refrigerant was in system. Replaced drier with uv dye drier from truck stock. Found two other drivers from truck stock that were either plugged or cracked. Pulled vacuum on system for 15 minutes and held for addi
Near Beachwood, OH 44122
Jeff M
Job Details: 04/19/2019
RANGE KITCHENAID KEBS207SSS04 "The lower oven isn’t heating. I tested t5-3 to t5-4 both elements tested good the main control isn’t sending power. The unit will need a new control ; ordrng 1 WPW10119142 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Geneva Township, OH 44041
Arthur V
Job Details: 04/19/2019
WASHER WHIRLPOOL WFW8300SW03 Found unit getting a f01 error code called techline. Talked to mark. checked all grounds check good. Customer has been running unit with no ground . Unit needs ccu. Customer to decide later if repair is wanted
Near Mayfield Heights, OH 44124
Dan H
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Customer complaint that door is hard to open, found hinge mount on door broken, unit needs new fresh food section door; ordrng 1 LW11089631 (DOOR)"
Near Gates Mills, OH 44040
Gabriel P
Job Details: 04/19/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Replace dryer and evaporator did all seal system work senior tech dan check my work opt test ok
Near Westlake, OH 44145
Corina B
Job Details: 04/19/2019
WASHER WHIRLPOOL WTW7000DW1 "CC that the unit does not start. Ran diag. Foe5 Off Balance Load, f2e1 UI Stuck Button, ran a calibration. Cust had one sheet in the washer. Advised cust to wash both sheets in the washer. Ran a rinse and spin. Optest ok. Did not put water mat down dog w
Near Olmsted Township, OH 44138
Corina B
Job Details: 04/19/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "CC that the ui is flashing and does nothing. Found the child lock on. Unlocked the ui. The units truck side door is hitting the cabinet, will need to adjust the legs. Ran diag. F9e1 Diverter Can’t Find Position. Found the diverter was unplugged. Plugged
Near Westlake, OH 44145
Corina B
Job Details: 04/19/2019
REFRIGERATOR KITCHENAID KFCS22EVMS0 "CC that the unit quit cooling. Found the start device not connected. Attached the start device and secured the start device, compressor started. Fans turned on. Optest ok."
Near Strongsville, OH 44149
David R
Job Details: 04/19/2019
RANGE MAYTAG MER6600FZ2 "Replaced parts, outer glass door still not sitting right. Tried multiple ways on and off to get right. Will not work. Big gap on side. Will contact Techline next time I come out. Ordering outer glass.; ordrng 1 W11250167 (OUTER GLASS)"
Near Westlake, OH 44145
Corina B
Job Details: 04/19/2019
WASHER WHIRLPOOL MHW5500FW0 "CC that the unit does not drain and did not unlock did get a suds on ui. Ran diag F9e1 LONG DRAIN f8e3 OVERFLOW CONDITION. Ran a CO test. Advised cust 1-2 tablespoons of he detergent is recommended. Checked the drain pump clean out, had several color was
Near Conneaut, OH 44030
Arthur V
Job Details: 04/19/2019
WASHER GE GTW460ASJ6WW Called techline. Getting several lid lock error codes and a speed sensor error. Found belt off and a small amount of synthetic grease leakage. Need to order a lid lock and belt and cover. Pulleys need cleaned off with degreaser ; ordrng 1 WH01X24697 (was
Near Parma, OH 44129
Corina B
Job Details: 04/19/2019
WASHER ROPER RTW4516FW2 "Cust showed pop, sent pic. CC that the water still fills when the washer is in a wash cycle. RanF8E1 – NO FILL, LONG FILL, started a normal cycle found the solenoid is not turning the cold water off. Replaced the valve from t/s. Optest ok. ; used 1 W1121
Near Avon, OH 44011
Corina B
Job Details: 04/19/2019
DISHWASHER WHIRLPOOL WDT790SLYM3 See DR pvr does not need two techs; saved tckt
Near Parma, OH 44134
Corina B
Job Details: 04/19/2019
REFRIGERATOR AMANA ART104TFDW01 CC that the unit is not cooling. Checked the evap no frost pattern. Fan and compressor is running. Will need an evap. And drier. Office to order parts; ordrng 1 W10836706 (EVAP ) and 2 W10843121 (DRIER)s
Near Strongsville, OH 44136
Macaulay G.
Job Details: 04/19/2019
OTR MICROWAVE MAYTAG MMV4205FZ3 Replaced door. Tested ok.
Near North Royalton, OH 44133
Macaulay G.
Job Details: 04/19/2019
RANGE WHIRLPOOL WOS92E Instructed customer on how to clean glass.
Near Westlake, OH 44145
Gabriel P
Job Details: 04/19/2019
REFRIGERATOR AMANA ABB2222FEW "Replace control that technician dr order when diagnose,opt test ok"
Near Mentor, OH 44060
Arthur V
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found start device open causing issue. Replaced start device. Op test good Unit starting to cool ; used 1 8201786 (STARTER) from stock
Near Cleveland, OH 44109
Corina B
Job Details: 04/19/2019
DRYER WHIRLPOOL GEW9250PW1 "Replaced the ui. Optest ng. Called t/l Jerome Checked the dc volt at the control 120 volts. Checked dc at the ui. Will need a new ui. To order WP8558753. Office to order part. ; (created new UIS, deleted prior attachment to UisID 118231), ordrng 1 WP8558
Near Cleveland, OH 44120
Corey L.
Job Details: 04/19/2019
DRYER ADMIRAL AED4475TQ1 "Customer complaint dryer not working after staying on all night, found dead spots in timer, advised customer to have an electrician look into ground to supply at the outlet getting 0v from both lines to ground; ordrng 1 WPW10185972 (timer 104.12), used 1
Near Strongsville, OH 44136
Macaulay G.
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Replaced evaporator fan motor with harness. All tested ok.
Near Lorain, OH 44053
Gabriel P
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Replace compressor and dryer follow each step on seal system,opt test ok"
Near Mentor, OH 44060
Jason N
Job Details: 04/19/2019
DISHWASHER WHIRLPOOL WDF520PADB "Cc unit not drying dishes.Found rinse aid dispenser empty, asked customer if she uses rinse aid, said yes, she was putting in the wrong spot.. . Filled rinse aid dispense for her, showed her how. Ran diagnostics, no codes stored. All functions passed, he
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 04/19/2019
DRYER MAYTAG LDG9206AAE Found open ignitor. Replaced with truck stock. Op test good. ; used 1 279311 (IGNITOR) from stock
Near Parma Heights, OH 44130
Macaulay G.
Job Details: 04/19/2019
REFRIGERATOR FRIGIDAIRE FFHS2611LWKA Gears in ice maker are stripped. Office to order ice maker.; ordrng 1 241798231 (ICE MAKER )
Near Cleveland, OH 44103
Corey L.
Job Details: 04/19/2019
REFRIGERATOR FRIGIDAIRE LFHT1817LW4 "Customer complaint water dripping into fridge, customer had an empty container under vent, adjusted cover at drain port in fridge found a piece of foam lodged making the tray unlevel, poured 1cup of water though evap drain in frz, tightened handle, op te
Near Painesville, OH 44077
Jeff M
Job Details: 04/19/2019
WASHER MAYTAG MTW5820TW0 "The unit I’ll not wash the timer is shorted at trips the breaker. needs a timer. EST only ; ordrng 1 WPW10111389 (TIMER ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44115
Corina B
Job Details: 04/19/2019
WASHER WHIRLPOOL WTW4850HW1 "Cust showed pop, sent pic. CC that there is not enough water going in. Advised customer this is a low water washer. Advised cust the deep water wash and deep water to get the most water out. With it having a wash plate the water will not fill the tub up.
Near Amherst, OH 44001
Gabriel P
Job Details: 04/19/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Found error code 7-1 1. Control programmed to disable heater, but continue running cycles, if it detects a water heating problem. Running diagnostics clears the control and allows the heater to turn on again. Water heating problem must be corrected or th
Near Cleveland, OH 44113
Corey L.
Job Details: 04/19/2019
WASHER AMANA NTW4516FW2 "Customer complaint washer won’t start, confirmed, found green led on control not lit, power is good, unit needs new control, customer to email pop to order part; ordrng 1 W11170317 (CONTROL)"
Near Brook Park, OH 44142
Macaulay G.
Job Details: 04/19/2019
DRYER WHIRLPOOL WGD6400SW0 Unit not heating through full cycle. Replaced valve coils from truck stock. All tested ok.; used 1 279834 (COIL) from stock
Near Broadview Heights, OH 44147
Macaulay G.
Job Details: 04/19/2019
OTR MICROWAVE WHIRLPOOL UMV1160CW3 Unit has proper voltage. Magnetron filament on open. Office to order magnetron and diode.; ordrng 1 W10492278 (diode) and 1 WPW10693025 (magnetron)
Near Sheffield, OH 44054
Gabriel P
Job Details: 04/19/2019
WASHER MAYTAG MVWB855DC3 "Found error code f6e2 Communication Error: UI Cannot Hear ACU Replace parts ran calibration and auto test pass opt test ok,took core with me for return"
Near Chardon, OH 44024
Arthur V
Job Details: 04/19/2019
REFRIGERATOR GE GTZ18GCEDRSS "Found evap fan very loud. Needs evap fan and blade ; ordrng 1 WR60X10204 (blade,evap fan asm) and 1 WR60X23584 (motor ac/dc evap fan), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Conneaut, OH 44030
Joe O
Job Details: 04/19/2019
DISHWASHER GE GSD2300R20BB "Cc: unit not workingPulled front panelFound interlock switch on door lock open Needs interlock switchCustomer to install; ordrng 1 WD21X10261 (switch interlock2072), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 04/18/2019
DISHWASHER KITCHENAID KDFE104DSS0 "The dishwasher has a lot of calcium buildup the odor is coming from the seal are burning on the heating element. Customer recently switched to pods which I recommended she was using too much soap. The filter is completely caked over customer can install
Near Shaker Heights, OH 44122
Jeff M
Job Details: 04/18/2019
REFRIGERATOR KITCHENAID KSCS25FTSS02 "Icemaker is continuously running. The icemaker is failed needs replaced. EST only ; ordrng 1 2198597 (icemaker assy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 04/18/2019
RANGE KITCHENAID KSGB900ESS2 "Customer complaint LF burner goes out while on simmer when bake is started and cycles, flame is extremely low and can be slightly adjusted to maintain flame to burner but customer not satisfied with the size says it is too big of a flame than a simmer, w
Near Cleveland, OH 44102
Paul P.
Job Details: 04/18/2019
RANGE WHIRLPOOL WGE555S0BW00 "Found both top and bottom heating elements have pitting, reading in high ohms range. Office to order top and bottom heating elements.; ordrng 2 WPW10272325 (elmnt-bake)s"
Near Mentor, OH 44060
Joe O
Job Details: 04/18/2019
WASHER MAYTAG MVWX655DW0 Cc: banging noise when in a spinSuspension feels weak and is bouncing after releaseRan auto testunit needed leveledLeveled unitNeeds suspension rods; ordrng 1 W11130362 (suspension)
Near Streetsboro, OH 44241
Brian M
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Called customers insurance they had me take the steps on the low profile icemaker service pointer W10642142 all things passed and unit filled with water They advised me to tell the customer that they will be in contact with them
Near Bedford Heights, OH 44146
Jeff M
Job Details: 04/18/2019
WASHER MAYTAG MVWB765FW Installed new part unit op tested good
Near Dorset, OH 44032
Arthur V
Job Details: 04/18/2019
DISHWASHER FRIGIDAIRE FGID2466QF5A Found vent continues to give the UO error code when power is applied to the vent. Techsheet says replace the vent assy ; ordrng 1 154861101 (vent assy)
Near Garfield Heights, OH 44125
Jeff M
Job Details: 04/18/2019
REFRIGERATOR MAYTAG MFI2568AEB Installed new part unit op tested good
Near University Heights, OH 44118
Jeff M
Job Details: 04/18/2019
RANGE WHIRLPOOL WFE540H0ES The oven works fine it was on when I got there customer didn’t read their owners manual this is an aqua lift self cleaning. I installed the new gasket unit tested good
Near Willoughby Hills, OH 44092
Jeff M
Job Details: 04/18/2019
WASHER WHIRLPOOL WFW92HEFC Customer had a new water hose I swapped it out tested good
Near Cleveland, OH 44103
Corey L.
Job Details: 04/18/2019
REFRIGERATOR FRIGIDAIRE FFHT1831QP1 "Customer complaint water dripping into ff section, confirmed found drain clogged to evap drip pan, cleared, op test good"
Near Garfield Heights, OH 44125
Corey L.
Job Details: 04/18/2019
RANGE WHIRLPOOL WFE745H0FS2 "Installed parts listed, op test good"
Near North Ridgeville, OH 44039
David R
Job Details: 04/18/2019
WASHER WHIRLPOOL WTW8500DC0 Lid is not closing all the way despite it being locked and back of lid is cracked coming apart. Drain retainer cracked. Noise was coming from rubber piece on hose hitting the basket. Ordering lid and retainer.; ordrng 1 W11102314 (lid) and 1 WPW10280024 (
Near Westlake, OH 44145
Macaulay G.
Job Details: 04/18/2019
DISHWASHER WHIRLPOOL WDP370PAHW0 "Unit not draining out completely. Drain pump impeller is damaged. Inlet/ drain hose is not opening completely. Used drain pump from truck stock. Office to order drain/fill hose.; ordrng 1 W10842407 (fil&drnhos), used 1 W10876537 (PUMP-DRAIN) from stock"
Near North Olmsted, OH 44070
Corey L.
Job Details: 04/18/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Customer complaint ice maker leaking and not dispensing, confirmed, found temp settings at warmest on Celsius and temps in Fridge were 45, seals are good, cleared ice jam at dispenser door and set temps to recommended, op test good"
Near Fairview Park, OH 44126
Corey L.
Job Details: 04/18/2019
DRYER WHIRLPOOL WED75HEFW1 "Customer complaint of longer dry times, ran diagnostics found f4e3 restricted airflow, lint screen is clean, blower housing is clean, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid o
Near Avon, OH 44011
David R
Job Details: 04/18/2019
REFRIGERATOR GE PFSS6PKWBSS "No noise but refrigerator is not cooling. FZ is at 55*, FF 43* is still cooling at the moment. Took off Evap cover and found frost on Evap. Fan not blowing out cold air. Found Evap fan open and not getting correct voltage from control board. Found water
Near Garfield Heights, OH 44105
Dan H
Job Details: 04/18/2019
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint that sensors are not working, ran diagnostics no error codes found, started normal wash cycle, unit filled and began washing, all components functioning properly, unable to duplicate the problem , unit is operating as designed"
Near Garfield Heights, OH 44125
Dan H
Job Details: 04/18/2019
DRYER WHIRLPOOL WGD72HEDW0 "Customer complaint of grinding noise and unit taking too long to dry, started normal dry cycle, unit heated, no unusual noises heard, unit is operating as designed"
Near Mentor, OH 44060
Joe O
Job Details: 04/18/2019
REFRIGERATOR FRIGIDAIRE FGHB2866PFJA Installed air handler kitOp test ok
Near Cleveland, OH 44132
Joe O
Job Details: 04/18/2019
RANGE AMANA ACR4503SFB3 Cc: bake not working and ui not showing hot cooktop any moreControl would not allow me to enter diagnostics modeFound element to have proper ohmsFound thermal fuse to be closedChecked powerUnit is receiving proper powerUnit is not sending power to bake or
Near Parma, OH 44134
Corey L.
Job Details: 04/18/2019
DRYER MAYTAG MEDX655DW1 "Customer complaint dryer didn’t finish cycle so customer grabbed power cord to cycle power and a spark occured where the power cord connects to dryer, confirmed found a terminal block on L1 had sparked, power at the outlet is good, both red wires damaged
Near Cleveland, OH 44119
Joe O
Job Details: 04/18/2019
RANGE WHIRLPOOL WFC150M0EW3 Cc: oven not workingReplaced controlRan test cycleOp test ok
Near Rocky River, OH 44116
Corina B
Job Details: 04/18/2019
WASHER MAYTAG MVWB765FW3 "CC that there was a spark when plugging the unit in. Checked outlet, good. Advised cust that it’s normal to have the washer spark when plugging it in. Ran diag no codes. Ran a calibration. Started a normal cycle. Optest ok."
Near Bay Village, OH 44140
Corina B
Job Details: 04/18/2019
DISHWASHER KITCHENAID KDTE334GPS "CC that the upper rack is falling off. Found the rack is broken. Replaced the rails from surplus stock. Optest ok. ; used 1 W11259785 (LEFT RAIL), and 1 W11259786 (RIGHT RAIL) from stock"
Near North Ridgeville, OH 44035
Corina B
Job Details: 04/18/2019
REFRIGERATOR GE GTS16GSHJRSS CC that there is a loud noise when running. Found the evap fan blade was push in to far. Adjusted the fan blade.
Near Cleveland, OH 44111
Paul P.
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Temperature at ice maker outlet 38 degrees, FF 52 degrees. Temperature in Fz 30 degrees. Front support wheels-assemblies broken/damaged, fromt bottom bin cracked. Service test 4, step 5, drove valve to FC position, no frost pattern on coil, only minimal
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/18/2019
DRYER WHIRLPOOL CEM2795FQ0 Found issue is with customer power. No 220 v to unit. Advised to get electrician to provide correct power to unit.
Near Cleveland, OH 44111
Paul P.
Job Details: 04/18/2019
WASHER MAYTAG MVWX655DW1 "Tested operations, agitation, no spin in regular or diagnostics modes. Replaced actuator from truck stock, ran ops test. Basket only partially engaging with gear-case, wash plate not coming up easily. Office to order gear-case, wash plate and mounting sc
Near Claridon Township, OH 44024
Arthur V
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRS322FDAT03 Replaced icemaker. Unit cycled and filled
Near Kent, OH 44240
Brian M
Job Details: 04/18/2019
MICROWAVE WHIRLPOOL JMW237W00 Installed microwave turntable motor. Ran test OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near WARRENSVL HTS, OH 44122
Jason N
Job Details: 04/18/2019
RANGE HOOD GE JV348L2SS "Unit needs socket and knob. Ordered. Customer paid service and parts on first job, will owe labor on return visit.; ordrng 1 WB03X10208 (knob702) and 1 WB24X10130 (range lamp switch935), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Shalersville Township, OH 44266
Brian M
Job Details: 04/18/2019
WASHER GE GTW460ASJ7WW "Cc of squeaking when spinning Took belt off and hand spun unit squeaking is coming from gearcase Needs gearcase, nut, washer Customer does not want t to repair at this time"
Near Westlake, OH 44145
David R
Job Details: 04/18/2019
DISHWASHER GE GDF570SSF8SS "Put new control in, drain pump still not working. Looked on GE tag. Found and checked resistance of drain pump. Drain pump needs to be replaced as well.**** do not order parts. Customer likely to call by Friday for refund.; ordrng 1 WD35X20878 (drain pum
Near Amherst, OH 44001
David R
Job Details: 04/18/2019
WALL OVEN WHIRLPOOL WOD51ES4EB01 Bracket underneath door is making noise. When door closes it sits right on bracket. Found bracket bent. Fixed and tested out. Noise went away. Op test ok.
Near Avon, OH 44011
David R
Job Details: 04/18/2019
DISHWASHER FRIGIDAIRE PLD2855RFC2 "Found drain pump and drain hose clogged up with glass and debris. Cleared, ran. Everything was washing and draining. Op test ok."
Near Amherst, OH 44001
Gabriel P
Job Details: 04/18/2019
WALL OVEN WHIRLPOOL WOD51ES4EB01 Look at David pvr
Near Cleveland, OH 44103
Joe O
Job Details: 04/18/2019
WASHER WHIRLPOOL MVWC565FW1 Installed lid lockRan auto test and calibrationOp test ok
Near Chester Township, OH 44026
Arthur V
Job Details: 04/18/2019
RANGE WHIRLPOOL WFC150M0EW0 Replaced front left burner switch. Op test good
Near Mentor, OH 44060
Arthur V
Job Details: 04/18/2019
SXS REFRIGERATOR WHIRLPOOL GS6SHAXLL02 Found ice maker stalled in mid cycle. Needs ice maker. Replaced with truck stock. Op test good ; used 1 4317943 (ICEMAKER) from stock
Near Seven Hills, OH 44131
Macaulay G.
Job Details: 04/18/2019
REFRIGERATOR GE GSH25JSTASS "Evaporator is not defrosting. Control defrost relay in open. Office to order control.; ordrng 1 WR55X10942P (CONTROL), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Concord Township, OH 44077
Arthur V
Job Details: 04/18/2019
DRYER MAYTAG MEDB755DW2 Found unit heating and blowing plenty of air. Issue is with customer vent. Vent was crushed at appliance outlet Unit op test good
Near Cleveland, OH 44135
Corey L.
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ "Customer complaint ice bin broke there was frozen water in bin and auger could not break it and it snapped bin, confirmed bin broken, found back screw to ice maker loose and sagging the back of the im dumping half the water every cycle into bin and freez
Near Concord Township, OH 44077
Jason N
Job Details: 04/18/2019
DISHWASHER FRIGIDAIRE FGBD2438PF0A "Installed listed tub gasket, ran wash cycle, watched for 10 min. No leaks. Op test good."
Near Broadview Heights, OH 44147
Paul P.
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced ice maker in freezer.
Near Aurora, OH 44202
Dan H
Job Details: 04/18/2019
WASHER WHIRLPOOL GHW9150PW3 "Customer complaint of loud noise, confirmed, bearings are worn out, unit needs new rear tub, front tub, gasket, and basket; ordrng 1 W10772612 (tub-outer) and 1 W10772617 (tub-outer) and 1 WP8181673 (gasket) and 1 WPW10250573 (basket)"
Near MENTOR ON THE, OH 44060
Jason N
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Cc unit does not make iceFound ice maker fill tube frozen, removed ice maker, cleared ice from fill tube, reinstalled icemaker, ran manual cycle. Ice maker cycled and filled mold with water. Op test good."
Near Willowick, OH 44095
Jason N
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL GI0FSAXVY012 "Cc filter stuck, could not get outRemoved filter, was not stuck, customer can not remove easily. Showed customer how to install and remove filter."
Near Westlake, OH 44145
David R
Job Details: 04/18/2019
REFRIGERATOR JENN-AIR JS48NXFXDW10 "Replaced water filter housing. Made sure ice maker call for water, no leaks underneath refrigerator. Put down mitigation mat. Op test ok."
Near Valley View, OH 44125
Joe O
Job Details: 04/18/2019
WASHER MAYTAG MVWX655DW1 "Cc: unit off balance and making noise when in cold rinseFound error code f8e5 hot cold switchedChecked water is correctFound water valves filled with debrisFound Basket to be out of balanceFound basket has no liquid to help balance unitNeeds water valves
Near Cleveland, OH 44110
Joe O
Job Details: 04/18/2019
RANGE WHIRLPOOL WFG505M0BS3 Cc: bake function not workingFound ignitor glowingFound gas valve for bake not opening but is receiving 120vNeeds gas valve and gas regulator; ordrng 1 W11346659 (REGULATOR) and 1 WP98014893 (valve-gas)
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/18/2019
WALL OVEN KITCHENAID KEBC208KSS02 "Thermal stat open replace from truck stock,opt test ok ; used 1 WP9759242 from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/18/2019
MICROWAVE KITCHENAID KBMS1454SSS1 "Found metal piece that sticks inside UI,out corrected,opt test ok"
Near Solon, OH 44139
Brian M
Job Details: 04/18/2019
DISHWASHER KITCHENAID KDPE234GPS0 Customer not home to show pop ran entitlement purchased 5-11-18 from bestbuy Cc of unit not washing right Found upper and lower spray arms full of debris Cleaned spray arms Ran test cycle put arms in a spot so I can verify if they are moving Arms are spra
Near Bainbridge, OH 44023
Brian M
Job Details: 04/18/2019
WASHER WHIRLPOOL WGT4027HW0 Customer showed pop took pic Cc of unit not agitating Removed unit from space Found capacitor wire not fully seated ReSeated capacitor Ran auto test and calibration OP TEST OK
Near Strongsville, OH 44149
Macaulay G.
Job Details: 04/18/2019
WASHER MAYTAG MVWC565FW1 Called tech line and spoke with Lione. He advised on proper wash procedures. No error codes. All components tested ok.Lione
Near Brecksville, OH 44141
Macaulay G.
Job Details: 04/18/2019
WASHER AMANA NTW4516FW3 Put in manual test mode. Not dispensing hot water. Unit is supplied with hot water. Ran calibration cycle. All tested ok now.
Near Brecksville, OH 44141
Macaulay G.
Job Details: 04/18/2019
WASHER MAYTAG MHW8200FW0 Customer using detergent too quickly. Explained and adjusted the concentration level. All tested ok.
Near Seven Hills, OH 44131
Macaulay G.
Job Details: 04/18/2019
DISHWASHER KITCHENAID KDTE204EPA4 Replaced sump motor. All tested ok.
Near Independence, OH 44131
Macaulay G.
Job Details: 04/18/2019
MICROWAVE WHIRLPOOL WMC50522HZ0 JK 7724644491 Spoke with JK from tech line. He informed me that there are no replacement parts and no service warranty on the unit. Customer will need to call consumer assist.
Near Avon, OH 44011
Gabriel P
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRT519SZDW02 "Replace evap thermister customer bought,opt test ok ,he said frigde cycling on and of after 8 to 12 hours explain its going into a defrost mode but he said is still freezings food he thinks the issue is the thermister he bought will see"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Replace icemaker,opt test ok old ice maker was making ice"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 04/18/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Found evap on fresh food section froze with lot of ice .steam out and replace update thermister for this issue,opt test ok ,also ran test 4 on diagnostics opt test ok ; used 1 W10902214 (THERMISTOR) from stock"