Service History 354

Near Elyria, OH 44035
David R
Job Details: 11/20/2019
RANGE WHIRLPOOL WFG320M0BB2 "Glass was shattered, ordering pieces for it. Ordrng 3 W10837731 (screw)s and 1 W10883315 (brkt-mntg) and 2 W11104748 (gasket-wnd )s and 1 W11105139 (brkt-glass) and 1 WPW10481433 (nameplate) and 1 WPW10535776 (glass-door)"
Near Andover Township, OH 44003
Brian M
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Cc of no cool Found ice ball on cap tube Checked for uv dye could not see any dye Tapped system found unit in a 10 inch vac and 150 on high side Called BJ he advised me to evacuate and recharge Recovered refrigerant ran a 28 inch vac for 15 min Recharged
Near Painesville, OH 44077
Arthur V
Job Details: 11/20/2019
WASHER WHIRLPOOL WTW5000DW2 Unit making a loud clunking noise in spin. Unit needs a gearcase and actuator and washplate Customer to call lowes for a replacment. ; ordrng 1 W10752283 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)
Near North Ridgeville, OH 44039
Corina B
Job Details: 11/20/2019
DRYER WHIRLPOOL WED7500GW0 Replaced the control and thermistor. Brought control back for return. Optest ok.
Near Fairview Park, OH 44126
David R
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW02 "Checked out parts sent last time, part WPW10329686 was correct, part WP2223751 and WP2182179 were not correct. Also part that needs to be ordered to complete repair is listed W11049959 Part to be ordered and customer wants to put on themselves before att
Near Rocky River, OH 44116
Corina B
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL WRT106TFDW01 "Cust showed pop, sent pic. CC that there is water is the ff section and the freezer is not cold enough. Ff 41* Fz 5* Evap has a good frost pattern. Found the drain tube blocked by the condenser coils. Re adjusted the drain line. Raised the temp on the co
Near Mentor, OH 44060
Joe O
Job Details: 11/20/2019
OTR MICROWAVE WHIRLPOOL WMH31017HZ3 Installed door. Unit still not shutting completely. Replaced door switches. Op test ok; used 1 W11244490 (INTERLOCK SW KIT) from stock
Near Painesville, OH 44077
Arthur V
Job Details: 11/20/2019
DISHWASHER WHIRLPOOL WDT750SAHB0 Found unit needs pump and motor assy and adjuster. Got part numbers from SM. Reschedule at customer request ; ordrng 1 W10712395 (adjuster) and 1 W11087376 (pump&motor)
Near Cleveland, OH 44135
David R
Job Details: 11/20/2019
WASHER AMANA NTW4516FW3 "Cc of noise. Found squeak noise in spin mode. Took of pulley and found wore down. Replaced from t/s. Still making noise. Ordering gearcase, belt, pulley kit. ; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11255272 (gearcase), used 1 W1
Near Parma, OH 44134
David R
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL ED2KVEXVB01 Cc of noise and water leaking. Noise coming from condenser fan and leaking coming from valves. Ordering fan and valves; ordrng 1 W10156818 (fan blade) and 1 W10408179 (water vavle asm) and 1 WP2188874 (condenser fan motor)
Near Cleveland Heights, OH 44118
Joe O
Job Details: 11/20/2019
WASHER MAYTAG MVWB765FC2 Cc: unit won’t startCustomer states when they push to start it the lid lock flashes and does not start. Customer showed me how they start it. Unit started in normal cycle. Found error codes f5e1(lid switch fault-lid is up) and f8e6(water hazard). Ran manu
Near Cleveland Heights, OH 44118
Joe O
Job Details: 11/20/2019
GAS RANGE MAYTAG MGR6600FZ0 Installed electrode. Ran test bake. Op test ok
Near Lakewood, OH 44107
Corina B
Job Details: 11/20/2019
WASHER AMANA NFW5800HW0 "CC that the unit is leaking from the back right hand side. Removed the top and back cover, started a normal cycle and a rinse and drain. The drain hose, water lines, the cabinet are dry. Advised cust to use 1-2 tablespoons of he detergent. Could not dupl
Near Cleveland Heights, OH 44118
Joe O
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL WRT518SZFG00 Installed door. Steamed gasket. Op test ok
Near Mentor, OH 44060
Arthur V
Job Details: 11/20/2019
DRYER AMANA NED4655EW1 Found motor faulty. Needs motor and blower wheel. ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)
Near Strongsville, OH 44149
Corina B
Job Details: 11/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 CC that the unit is not cooling. Ff 50* Fz 12*. Found the ff evap with frost steamed out the ff evap replaced the thermistor from t/s. Found the deli ui wire is broken and corroded. Will need a new door and control. ; ordrng 1 W10815669 (dor-fip ss) and 1
Near Grafton, OH 44044
David R
Job Details: 11/20/2019
RANGE WHIRLPOOL WFG320M0BB2 "Cc unit top burners and oven wasn’t working. Correct power to unit. Found no gas. Gas line in basement was shut off. Turned back on, tested top and oven at 350*. Op test ok."
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 11/20/2019
DISHWASHER MAYTAG MDB4949SHZ0 "When arrive found no power on dishwasher check breaker still no power found garbage disposal and dishwasher on the same circuit to customer they need to fix it also the outlet garbage disposal is connected is open hot reset breaker three times and power
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 11/20/2019
FREEZER KENMORE 253.9280412 "Found no frost on evaporator it was dry completely also didn’t feel any refrigerant flowing inside lines compressor was running but was over heating all the lines were over heat tap system 0 Freon will need a compressor evap and dryer giving estimate the
Near Rocky River, OH 44116
Corina B
Job Details: 11/20/2019
DISHWASHER FRIGIDAIRE FDB1100RHM2 "CC that there is water leaking. Found the gasket on the right side out. Readjusted the gasket started the dishwasher no leaks. Cust did say the gasket keeps coming off. Will need a new gasket. Cust can install part. ; ordrng 1 154827601 (gasket), used 1
Near Avon, OH 44011
Gabriel P
Job Details: 11/20/2019
FREEZER WHIRLPOOL WRS588FIHZ00 Seal on door bumping with right door making it hard to close try taking gasket off but is glue to the door I believe it might comes with door already install ordering door for customer he said lowes is replacing fridge to not worry about ordering door do
Near Westlake, OH 44145
Gabriel P
Job Details: 11/20/2019
DISHWASHER KITCHENAID KUDS35FXSS0 "Back rail stopper was broken but the other parts were ok replace back stopper,opt test ok"
Near Lyndhurst, OH 44124
Joe O
Job Details: 11/20/2019
WASHER WHIRLPOOL WFW5620HW0 "Cc: shaking and leaking from the rearCustomer stated at one point the unit walked almost off the drain pan under unit. Found no stored error codes. Ran quick test. Ran drain and spin. Ran normal cycle. Could not locate any signs of leaking, could not dup
Near Broadview Heights, OH 44147
Corey L.
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Customer complaint freezer light went out, confirmed frz led is not lit, all other lights are on and bright, replaced frz led with module on ts surplus, op test good; used 1 W11205083 (MODULE) from stock"
Near Roaming Shores, OH 44084
Brian M
Job Details: 11/20/2019
RANGE KITCHENAID KSEB900ESS1 Cc that self clean isn’t working Advised customer on how to use self clean and that this machine does not get very hot when doing so and you have to go In after its done to actually clean up the water and debris Ran test bake to 350 to verify unit it heat
Near Elyria, OH 44035
Gabriel P
Job Details: 11/20/2019
RANGE WHIRLPOOL WFC150M0EW3 Customer said when maintenance came it when over 100 degrees but some times for her it doesn’t pass over 100 degrees check back for any loose connection found no loose connector also check voltage on outlet 250 pass turn on bake check voltage going in to
Near Chagrin Falls, OH 44022
Brian M
Job Details: 11/20/2019
WASHER MAYTAG MHW5630HW0 Cc unit leaks found unit to be installed over top of drain pan front of drain pan is cracked took before hand pics and customer is well aware of it. Moved washer way from pan to inspect unit tilted back and did not see any leaks Ran unit multiple times.
Near Roaming Shores, OH 44084
Brian M
Job Details: 11/20/2019
DISHWASHER KITCHENAID KDTE254ESS2 Installed listed parts Made sure unit is setting properly OP TEST OK
Near Mentor, OH 44060
Arthur V
Job Details: 11/20/2019
DRYER ESTATE TEDS840PQ0 Found element open. Replaced with truck stock. Op test good. Unit heating well. ; used 1 279838 (ELEMENT) from stock
Near Lyndhurst, OH 44124
Joe O
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL ART318FFDW06 "Cc: noise, not cooling in freezer properly, freezing in ff sectionNoise sounds like freon is pulsing through the unit. Found temps in ff section at 42 degrees and freezer at 26 degrees. Spoke with BJ. he stated to check the evaporator frost pattern. Foun
Near Concord Township, OH 44077
Joe O
Job Details: 11/20/2019
DISHWASHER KITCHENAID KDTE104DSS0 Installed control. Ran test cycle. Op test ok
Near Brook Park, OH 44142
Corina B
Job Details: 11/20/2019
RANGE WHIRLPOOL WFG515S0ES1 "Replaced the spark module and the gas valve. Optest ng. Called t/l Chris checked the dc volts 10 dc volts, have 120 volts at the spark module, ohmed out the gas valve, correct. The spark module is the wrong part number on marcone. Will need a new spark m
Near Westlake, OH 44145
Gabriel P
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Check temp on freezer-4 degrees and 33 degrees fresh food section check temp that was set at it was-5 on freezer and 33 on fresh food section advise customer it was to cold to keep it on recommend connect killer watt meter 2.7 for compressor also force de
Near Willoughby, OH 44094
Jeff M
Job Details: 11/20/2019
WASHER WHIRLPOOL WTW4816FW2 Installed new part unit op tested good
Near Parma, OH 44134
Corey L.
Job Details: 11/20/2019
REFRIGERATOR KENMORE 253.748024 "Customer complaint fridge is freezing juice at the bottom of the fridge in the back, temps were 32-35 in ff and 2 in frz, found temp control at 9 of 10 coldest, adjusted back to recommended, adjusted freezer damper to max to allow less air into ff sectio
Near Brecksville, OH 44141
Corey L.
Job Details: 11/20/2019
DISHWASHER WHIRLPOOL KDTM354ESS "Customer complaint dishwasher not drying very well, found customer not using rinse aid, referred customer to user guide stating rinse aid must be used and plastics will not dry well, customer does not want to use a rinse aid chemical to dry, advised cust
Near Cleveland, OH 44109
Corey L.
Job Details: 11/20/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint dishwasher not draining at all, confirmed, found knock out plug still installed in garbage disposal, removed plug, op test good"
Near Mentor, OH 44060
Jason N
Job Details: 11/20/2019
DISHWASHER WHIRLPOOL KUDS01FLSS3 "Cc unit still leakingCustomer stated they didn’t even run it yet, and it began leaking again after a few days. They turned the water to unit off. Turned water back on to unit, found slow drip from water inlet. Water bypassing valve, unit needs fill valve
Near Lyndhurst, OH 44124
Corina B
Job Details: 11/20/2019
REFRIGERATOR N/A KSSS42QMW01 CC that there is no water. Removed filter water came back. Advised cust to replace the filter.
Near Gates Mills, OH 44040
Corina B
Job Details: 11/20/2019
RANGE JENN-AIR PRG3000P CC that the was a big flame came out. Checked the igniter 3 amp will need a regulator and igniter. The regulator is nla
Near Sheffield, OH 44054
Gabriel P
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replace mullions,opt test ok"
Near Cleveland Heights, OH 44118
Corina B
Job Details: 11/20/2019
DISHWASHER KENMORE 665.162934 CC that the unit will not start. Found the start button is worn and not starting. Will need a new ui. ; ordrng 1 WP8558963 (panel-cntl)
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 11/20/2019
FRONT LOAD WASH WHIRLPOOL WFW3090JW0 CC that is den on the ui. Unit will not go into diag. Service pointer W11395614A to replace the control. Called t/l Mark to replace the control. ; ordrng 1 W11334214 (TIMER)
Near Mentor, OH 44060
Jeff M
Job Details: 11/20/2019
WASHER KENMORE 110.2800201 "Burns inside the T case went out. Est only ; ordrng 1 W11132267 (gearcase), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Mentor, OH 44060
Jeff M
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Installed new part unit op tested good. Cust can install the name plate; ordrng 1 WPW10481433 (nameplate)
Near Concord Township, OH 44060
Jeff M
Job Details: 11/19/2019
REFRIGERATOR GE GSHS5KGBCSS "Heating element for the freezer is open needs replaced; ordrng 1 WR51X10055 (heater,defrost), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Mentor, OH 44060
Arthur V
Job Details: 11/19/2019
WALL OVEN WHIRLPOOL WOD77EC0HS00 Replaced all parts listed. Was on the phone with techline a long time never could get console to reset. Told by Adrian order another console ; ordrng 1 W11351648 (CONSOLE )
Near Bainbridge Township, OH 44023
Jason N
Job Details: 11/19/2019
WALL OVEN KENMORE n/a "Cc unit fan is noisy when cooling downRan bake test to 400 let cycle. Fan bearings noisy after about 15 min. Cycled on and off, bearing noise intermittent. Unit need blower fan.; ordrng 1 318575603 (motor assembly12288), used 1 SHIPPING (SHIPPING AND HAN
Near Cleveland, OH 44104
Joe O
Job Details: 11/19/2019
DISHWASHER FRIGIDAIRE FDB2410HIC3B Cc: water not coming out of ItFound water turned off to unit. Ran test cycle. Unit filled and washed. Canceled cycle. Unit drained. Could not duplicate issue. Op test ok
Near Roaming Shores, OH 44084
Arthur V
Job Details: 11/19/2019
REFRIGERATOR FRIGIDAIRE LFTR1814LW1 Customer complaint no lights no power. Found unit was on a gfci circuit and circuit needed to be reset. Reset gfci and unit started. Op test good
Near Thompson, OH 44086
Arthur V
Job Details: 11/19/2019
DISHWASHER GE GDF620HMJ2ES Installed new control. No good. Same issue. Led light on solid techsheet says replace main control. Called techline talked to Casey. Issue is a short with the user interface bd and door harness. Should replace both. Additional cost would be 116.17 for a w
Near WILOUGHBY HLS, OH 44094
Arthur V
Job Details: 11/19/2019
WASHER FRIGIDAIRE FFLE3911QW0 Called techline talked to Mike. Went thru diagnostics and all functions were normal. Cleared error codes and reset control Unit only fills past first set of holes in basket
Near Madison, OH 44057
Arthur V
Job Details: 11/19/2019
RANGE HOT POINT RGB528GER5AD Upon arrival all burners working properly now. Unit not in good condition.
Near Olmsted Falls, OH 44138
David R
Job Details: 11/19/2019
RANGE KENMORE 790.9011201 "Cc oven bake/broil not working. Checked resistance, elements are good. Unit is receiving 240 from outlet. Plugged meter to control and harness on bake. Not giving out corrects volts to elements. Will need control and overlay*** do not order parts, custom
Near Strongsville, OH 44136
David R
Job Details: 11/19/2019
RANGE WHIRLPOOL WEG750H0HZ0 Display has a white line going across left side of display when in home screen. Ordering control UI*** ordering stainless steel one. Can parts check to make sure that it is the regular stainless and not black stainless ; ordrng 1 W11339755 (CONTROL Ui)
Near Cleveland, OH 44109
Joe O
Job Details: 11/19/2019
RANGE WHIRLPOOL WFG510S0AW0 "Cc: will not bake, just keeps clickingRan test bake. Bake started right up. Advised customer about loading the drawer. Ran bake. could not duplicate issue. Op test ok"
Near Strongsville, OH 44136
David R
Job Details: 11/19/2019
RANGE WHIRLPOOL WFG550S0HZ0 "Cc about temp being off or dropping. Tested temp sensor, 1081. Correct power to unit, outlet test good. No error codes. Put cast iron in oven, put on bake 350*. Electrode came on, burner lit immediately Preheat took about 7/8 mins. When trying to relight
Near Cleveland, OH 44109
Joe O
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Installed door gasket. Steamed out gasket. Op test ok
Near Cleveland, OH 44109
Joe O
Job Details: 11/19/2019
DRYER WHIRLPOOL VED6505GW0 Cc: not dryingFound unit not wired correctly. Corrected wiring. Ran test cycle. Op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace w
Near Cleveland, OH 44128
Corina B
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM02 CC that the unit is not cooling. Unit was unplugged. Checked the compressor 11.68 amps. Compressor is seized. Will need a compressor. ; ordrng 1 W11092625 (compressor) and 1 WPW10143759 (dryer)
Near Amherst, OH 44001
Gabriel P
Job Details: 11/19/2019
RANGE WHIRLPOOL KEBS208BWH1 "Found 256 v going to terminal but ohm out thermistor fuse it was open also by pass it and control panel turn on will need fuse but is discontinued ask bj to do a nation wide search did not find any can not be repairable ,opt test ok"
Near Cleveland Heights, OH 44112
Dan H
Job Details: 11/19/2019
REFRIGERATOR MAYTAG MRT118FFFM04 "Customer complaint that unit is making too much ice , bail arm is installed properly, installed new ice maker , op test good"
Near Chagrin Falls, OH 44023
Brian M
Job Details: 11/19/2019
WASHER ROPER RTW4516FW2 Installed control and UI Ran auto test and calibration OP TEST OK
Near Wellington, OH 44090
David R
Job Details: 11/19/2019
DISHWASHER MAYTAG MDB8989SHZ0 "Cc top rack not washing. Found 6-1 Low/no water error. Discounted water valve to make sure no debris and that the line going into the dishwasher was not plugged, good. Checked and found low water pressure coming from house. Sent video over to BB to confi
Near South Euclid, OH 44121
Corina B
Job Details: 11/19/2019
DISHWASHER KITCHENAID KUDE48FXSS5 "Replaced the pump and motor. Ran a calibration. Optest ok. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Bay Village, OH 44140
Corey L.
Job Details: 11/19/2019
DISHWASHER KITCHENAID KDFE104DSS5 "Customer complaint dishwasher not filling with water to wash, found wash motor W11085683 failed, unit needs new sump asm, quoted, customer does not want the repair, left quote"
Near University Heights, OH 44118
Jason N
Job Details: 11/19/2019
DISHWASHER KITCHENAID KUDL02IRBS2 Cc unit dispenser not staying closedConfirmed dispenser door latch worn and will no longer capture door. Ordering dispenser.; ordrng 1 WPW10224430 (dispenser)
Near Shaker Heights, OH 44122
Jeff M
Job Details: 11/19/2019
REFRIGERATOR KITCHENAID KSSC42FTS02 Installed new part unit op tested good. Recommended the customer to wait at least 24 hours before buying food; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Parma, OH 44130
David R
Job Details: 11/19/2019
DISHWASHER KITCHENAID KDTM354DSS5 Cc of melted piece. Found deflector vent melted and also clip on vent broke. Ordering deflector and vent. ; ordrng 1 W10469574 (vent) and 1 WPW10195032 (deflector)
Near Beachwood, OH 44122
Jeff M
Job Details: 11/19/2019
DISHWASHER KITCHENAID KDTE254ESS When I was there before I found the wiring harness had corrosion on the terminals I sanded the corrosion away was not good enough the harness should just be replaced; ordrng 1 W10752242 (harns-wire)
Near Parma, OH 44134
David R
Job Details: 11/19/2019
DISHWASHER WHIRLPOOL KDTE334GPS0 "Cc unit leaking left corner. Looked at seals, good. Took off front to make sure water wasn’t going through dispenser, good. Ran for about 20 mins on normal cycle, with front cover off, no leaks. Ran service mode, no error codes. Ran through service mode
Near Parma, OH 44130
David R
Job Details: 11/19/2019
WASHER WHIRLPOOL DLW330RAW "Put belt on. Unit would agitate but not spin. On the phone with BB to see what else was wrong. Basket not moving freely, nothing underneath. Will need a new transmission and bearings. Transmission not available 27001035."
Near Sheffield, OH 44054
Gabriel P
Job Details: 11/19/2019
DRYER MAYTAG MGDC215EW2 "Check blower housing fuse has continuity,check vent is mild clogg took picture also check power outlet 120 also check temp inside 344 also check temp coming out of unit 161 also check blower housing clear took picture also where unit are is 45 degrees al
Near Cleveland, OH 44109
Dan H
Job Details: 11/19/2019
WASHER AMANA NTC3500FW00 "Customer complaint that unit is leaking and has a burning rubber smell and is not spinning, Found a pair of shorts wrapped up in motor, found drain hose loose from pump causing leak, removed shorts, unit spins, tightened drain hose, no leaks, op test g
Near North Royalton, OH 44133
David R
Job Details: 11/19/2019
WASHER MAYTAG MVWB725BW0 "Cc of noise. Went into test mode, bad bearings. Checked to make sure basket would come out. Found out tub cracked a little on bottom and top. Ordering outer tub and hub.** 2 count job.; ordrng 1 W10381078 (outer tub) and 1 W10820039 (hub)"
Near Bainbridge Township, OH 44023
Jason N
Job Details: 11/19/2019
RANGE KITCHENAID KEBS207SSS04 "Cc unit not hot enoughCustomer stated both upper and lower are not heating up to set temps according to his oven thermometer. Ran bake test on both upper and lower to 300 degrees, both cavities reading approx. 285 after preheat and cycle. Set calibration
Near Cleveland, OH 44102
Corina B
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "CC that there was leaking from the dispenser and the bottom ice maker is not making ice. Cycled the water dispenser several times and the ice dispenser, no leaking. Found the bottom ice maker turned off. Cycled the ice maker, good. Could not duplicate th
Near Warrensville Heights, OH 44122
Joe O
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL RST2200FAM "Went to install motor, found design changed and the new motor does not have a place to mount the bracket. Called BJ he stated the part looks like it does in the parts look up and to call whirlpool. Called whirlpool tech line spoke with mike. Advised him
Near Rocky River, OH 44116
Corina B
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL MZD2752GRW CC that there is ice I. The bottom of the freezer and it leaks. Found the drain hole is blocked with ice steamed out the drain hole. Used a copper wire around the drain hole and heater. Optest ok.
Near Shaker Heights, OH 44120
Jeff M
Job Details: 11/19/2019
RANGE WHIRLPOOL KGRT607HBS6 Installed new part unit op tested good
Near Westlake, OH 44145
Corey L.
Job Details: 11/19/2019
RANGE FRIGIDAIRE FFEF3043LSK "Customer complaint bake not working, element was changed and did not fix, power to unit is correct, found control relays failed for bake and broil, unit needs new control ; ordrng 1 316455400 (clock,timer 122.62), used 1 SHIPPING (SHIPPING AND HANDLING)
Near Rocky River, OH 44116
Corina B
Job Details: 11/19/2019
DISHWASHER KITCHENAID KDTM354DSS5 CC that the unit will not start. Checked power at the control 120 volts. Replaced the ui. Raised the drain hose under the sink. . Optest ok
Near Rootstown Township, OH 44272
Brian M
Job Details: 11/19/2019
DRYER MAYTAG MEDB835DW4 Cc unit making a noise Found blower wheel to be nicking a long screw that was in blower it housing Blower wheel has a small knick but nothing damaging or effecting wheel Replaced long screw with a short screw Ran test cycle OP TEST OK Customer stated he w
Near Cleveland Heights, OH 44121
Jeff M
Job Details: 11/19/2019
DISHWASHER WHIRLPOOL WDF520PADM7 The unit was unlvl. I relvl the unit op tested good.
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/19/2019
RANGE KITCHENAID KODE500ESS02 Whirlpool order the wrong element she need the broil element for upper oven also seal is burn will need that replace and customer wants all three rack replace I told her we will put it in but is not a guarantee that it will be cover ordering ; ordrng 1 W1
Near Solon, OH 44139
Jason N
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Cc unit water dispenser still drippingReplaced water line John guest connector under door hinge cover using truck stock connector. Watched dispenser for 15 min. No drips from dispenser. ; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) from stock
Near North Royalton, OH 44133
Dan H
Job Details: 11/19/2019
DRYER WHIRLPOOL WED500DW2 "Customer complaint that unit is not shutting off, confirmed, found timer motor not working, timer motor is receiving 120vac , unit needs new timer; ordrng 1 WPW10185992 (timer)"
Near Bay Village, OH 44140
Corina B
Job Details: 11/19/2019
DISHWASHER WHIRLPOOL WDT710PAYM6 "CC that the unit is leaking. Found the vent is leaking. Will need a new gasket and deflector.; ordrng 1 WP8269259 (gasket 3194) and 1 WPW10274926 (deflector 2472), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Hiram, OH 44234
Jason N
Job Details: 11/19/2019
RANGE WHIRLPOOL WEG750H0HZ0 Cc unit display not functioningConfirmed display page will no scroll. Replaced display panel using customer supplied pre Id part. Tested display and operation functions. Op test good.
Near Ravenna Township, OH 44266
Brian M
Job Details: 11/19/2019
DRYER WHIRLPOOL WED4815EW1 Replaced timer Ran test cycle OP TEST OK
Near Bay Village, OH 44140
Corey L.
Job Details: 11/19/2019
MICROWAVE JENN-AIR JMV8000ADW "Customer complaint door handle, top grille and console is broken, confirmed door handle inner and outer is cracked, air grille cracked at screws, control mount hooks on bottom are broken, console is no longer available, door must be taken apart to get to
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/19/2019
DRYER KENMORE 110.626021 "Check ventilation it was squashed in the back not allowing good air flow coming out also she had a fire hazard foil advise her which one to get and show her a video of why is a fire hazard heat coming out was 177 Is definitely heat,opt test ok"
Near Independence, OH 44131
Dan H
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL KRFC704FBS00 "Customer complaint that door ajar light was flashing, found hinge cover broken and moved causing magnetic switch to not make contact, unit needs new hinge cover; ordrng 1 W10819301 (cover), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Bay Village, OH 44140
Gabriel P
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL ED5FHAXVY02 "Replace housing,opt test ok"
Near Westlake, OH 44145
Corey L.
Job Details: 11/19/2019
WASHER WHIRLPOOL WTW5000DW0 "Customer complaint that when washing and with all different load types it would not finish a cycle or pause for out of balance, read notes and looked into and found sp W10754551B dated March 2015 after we replaced control in February 2015 and pertains to
Near Kent, OH 44240
Brian M
Job Details: 11/19/2019
DRYER WHIRLPOOL WFW72HEDW0 Installed pump and cleaned up rubber residue in side drum Ran auto test OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Streetsboro, OH 44241
Brian M
Job Details: 11/19/2019
REFRIGERATOR AMANA ART104TFDW00 Recovered refrigerant Installed compressor and dryer and process stub Ran 28 inch vac for 20 min Recharged with4.44oz of 134a Frost pattern showed Advised to let cool for 48 hours ; used 1 TJAF1200 (TUBE ) from stock
Near Cleveland Heights, OH 44112
Jeff M
Job Details: 11/19/2019
RANGE WHIRLPOOL WFG505M0BS3 The burner caps were on the incorrect burners I reoriented the burners unit tested good
Near MIDDLEBRG HTS, OH 44130
Corina B
Job Details: 11/19/2019
DRYER AMANA NGD4655EW1 CC that there is a noise. Found the support roller seized. Replaced the support rollers from t/s. Optest ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Parma, OH 44134
Corina B
Job Details: 11/19/2019
DRYER GE PTDN600EM0WT Replaced the bearing kit. Optest ok.