We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Fairview Park, OH 44126
Corina B
Job Details:
06/28/2021
"CC that the unit trips the breaker. Confirmed when turning unit on the ui would not clear for the power outage. When running diagnostic the gfi would trip. Refrigerator and microwave are in the same circuit. Will need a main control and ui. ; ordrng 1 W11330971 (Ui) and 1 WPW10675033 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ESTATE WASHER
Model ETW4400XQ0
Near Westlake, OH 44145
Corina B
Job Details:
06/28/2021
Cc that agitator was not working. Verified and customer had agitator taking apart reassembled and installed agitator ran a load to verify function of agitator and its working as designed. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Jefferson, OH 44047
Jeff M
Job Details:
06/28/2021
Installed the new part op tested good. Adjusters
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Moreland Hills, OH 44022
Brian M
Job Details:
06/28/2021
Installed control and UI OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM00
Near Westlake, OH 44145
Corina B
Job Details:
06/28/2021
CC that the unit is not making ice. Confirmed. Found the jumper arm fell off of the ice maker. Cycled ice maker. Filled. Optest ok.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Rock Creek, OH 44084
Jason N
Job Details:
06/28/2021
Cc unit needs new burner knobReplaced RF burner infinite switch using customer supplied pre Id part. Burner op test good.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Elyria, OH 44035
David R
Job Details:
06/28/2021
"Cc unit making noise at the end or during spin. Tested on spin in diagnostics mode. Can hear like a grinding scratching noise. Replaced cam, still making noise. Ordering gearcase and belt. ***office to reschedule ; ordrng 1 W11035747 (Gearcase) and 1 W11239857 (Belt), used 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Amherst, OH 44001
David R
Job Details:
06/28/2021
"Customer didnt need gasket, found unit stuffed to top with bags of food. Let customer know know the airflow is not good because the fan is being covered. Also let know the door is sagging because a lot of items or heavy items are on the door. Non truck stop. Used a washer WP489467 to help lift door. Unit test good. Op test ok"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near Chardon, OH 44024
Dan H
Job Details:
06/28/2021
"Customer complaint that unit is not cooling, unit is unplugged, plugged in , evaporator fan is running, compressor and condenser fan are not running, unable to change temperature setting and led light is flickering, unit needs new control; schdld next appmnt for 7/9 FRI !"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYB02
Near Chardon, OH 44024
Dan H
Job Details:
06/28/2021
"Installed new control and thermistor, cleared evaporator, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Chesterland, OH 44026
Dan H
Job Details:
06/28/2021
"Customer complaint that oven doesnt heat above 140 degrees back burner goes out on low and middle burner is not lighting, Middle burner lit, unable to adjust back burner high enough, started bake for 350 degrees, oven lit, heated for a minute burner shut off, this repeated until tech canceled cycle, unit needs new gas valve, control, and burner valve, part is out of stock so not scheduling return appointment ; ordrng 1 W11258611 (Cntrl) and 1 W11352015 (Burner valve) and 1 W11449506 (Gas valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Beachwood, OH 44122
Dan H
Job Details:
06/28/2021
"Customer complaint of frost build up in freezer section, door gasket is sealing, found door popping open when its closed , unit needs new door closer; ordrng 1 W10876191 (Closer)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Olmsted, OH 44070
Corina B
Job Details:
06/28/2021
CC that there is a rattling noise. Confirmed found the rattling in the drain pump. Drain pump propeller was broken. Replaced drain pump from surplus t/s. Optest ok; used 1 W11396717 (Drain pump) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Westlake, OH 44145
Corina B
Job Details:
06/28/2021
"CC that the ui is not working and there is a light flash. Confirmed. Checked the terminal block found that l1 and n are reversed. Took picture. Will need a new control, ui and terminal block. Office to reschedule. ; ordrng 1 W11132441 (Terminal block) and 1 W11413965 (Ui) and 1 W11410063 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Olmsted Falls, OH 44138
Marie V
Job Details:
06/28/2021
"Cc that the fresh food section evaporator is cover in frost, confirmed. Took temps found 39* and 43* on fresh food section and 0* and -4 on freezer. Check ohms on fresh food section thermistor evap, 22kohms. Unit will need fresh food section harness and control board. ; ordrng 1 W10843055 (Control) and 1 W11033168 (Fan and harness)"
We serviced a
MAYTAG DRYER
Model MGDC300XW3
Near Madison, OH 44057
Jeff M
Job Details:
06/28/2021
The unit wasnt heating I foun the rear fuse open. Installed the new part op tested good. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Aurora, OH 44202
Brian M
Job Details:
06/28/2021
"Cc of no cool Found no frost on evap Found ball of ice on cap tube on filter drier Recovered refrigerant Installed process stub and filter drier Pressure tested unit with 150 psi of nitrogen to clear out lines Ran 30 inch vac for 20 min Watched no changed... recharged with 5.5 oz r134a ; used 3 WPW10143759 (DRIER), 2 W11401413 (8/7), 2 W10896678 (6/1.8), 2 W10895757 (6/5), and 1 Tjaf1200 (Tube ext) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Aurora, OH 44202
Brian M
Job Details:
06/28/2021
"Cc unit not making any ice At arrival there was no ice in bin but there was ice in mold Ran harvest test and cubes pushed out Ran bin test bin is functioning Ran ice maker error test no errors Ran ice maker fill test no obstructions At this time ice maker is functioning Advised if there is no ice in 72 hours there may be an issue with the Control and not ice maker; ordrng 1 W11224256 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GWO
Near Bay Village, OH 44140
Corina B
Job Details:
06/28/2021
"CC that you could not select a cycle and then it pauses during a cycle. Ran diag F5e1 Lid Switch Fault Lid Is Up f2e1 UI Stuck Button. Ran the encoder test, passed. Checked the lid lock, good. Started a normal cycle, working as designed. Will need a new latch and ui. If problem still occurs ; ordrng 1 W11130237 (Ui) and 1 W10810403 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model TAWS700RQ3
Near Geneva, OH 44041
Jeff M
Job Details:
06/28/2021
Customers issues the units not spinning I verified the issue. Lets switch tested good I took the cabinet off the machine I inspected the motor inspected the coupler between the motor and transmission I also rotated the transmission clockwise and counterclockwise by hand the clutch was engaging the break was disengaging. I put the machine back together tried it again and it worked. I tried to duplicate the issue at least 10 times. I was not able to get the machine to duplicate an issue I am unable to determine what actually stopped working my best guest is the transmission wasnt engaging. Without the machine duplicating the issue I am unable to tell for certain.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Perry, OH 44081
Jason N
Job Details:
06/28/2021
"Installed main control, Ui console and dispenser housing. Ran diagnostics test cycle, all functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV00
Near Euclid, OH 44132
Joe O
Job Details:
06/28/2021
Installed water valve. Tested water. Cycled Ice maker. Op test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Strongsville, OH 44136
Marie V
Job Details:
06/28/2021
"Cc that the unit gets too hot on the sides and bottom drawer sticks. Unit is working as designed, adjusted bottom drawer. Op test ok."
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near Sheffield Lake, OH 44054
Gabriel P
Job Details:
06/28/2021
Found compressor up side down in the box try replacing it but it wouldnt turn on so re ordering compressor also add customer to cancellation list and ; ordrng 1 W10750851 (Compressor)
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Lakewood, OH 44107
Corina B
Job Details:
06/28/2021
Replaced the ui. Optest ok.
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Rocky River, OH 44116
Corina B
Job Details:
06/28/2021
"Cc that unit was not powering on and now it just started working. Verified and unit will turn on and drain but in the beginning the pump and motor wont start unless you open door and hit start again than it will start working as should and than at the end of cycle the lights will not turn off. Unit will need ui and main control.; ordrng 1 WD21X24901 (Control) and 1 WD21X23462 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Mentor, OH 44060
Joe O
Job Details:
06/28/2021
"Cc: not drainingFound error code f8e1(long fill, no fill). Ran auto test and calibration. Unit filling washing, draining and spinning. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Ashtabula, OH 44004
Jeff M
Job Details:
06/28/2021
The unit has a main control fault needs a main control ; ordrng 1 W10860464 (Control) and 1 S
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS4
Near Lorain, OH 44053
David R
Job Details:
06/28/2021
Replaced interlock switches tested. Good. Unit is heating. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD5500BW0
Near Euclid, OH 44123
Jason N
Job Details:
06/28/2021
"Cc unit not starting a cycle. Confirmed unit powering on but will not start a cycle. Checked belt , found belt slack, idler pulley missing. Unit needs idler pulley. Replaced using truck stock. Ran dryer op test, good tumble and heat. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Aurora, OH 44202
Brian M
Job Details:
06/28/2021
Installed smart valve OP Test Ok
We serviced a
MAYTAG DRYER
Model MEDB850YW2
Near Aurora, OH 44202
Brian M
Job Details:
06/28/2021
Cc of noise found noise coming from idler pulley Replaced using dryer kit from truck stock OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Kent, OH 44240
Brian M
Job Details:
06/28/2021
Coil valves ordered match parts diagram but does not match what is installed Installed coil valves using truck stock OP Test Ok ; ordrng 1 279838 (coil-valve)
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW3
Near Ravenna, OH 44266
Brian M
Job Details:
06/28/2021
Cc unit not spinning found motor locked up and and gearcase seized Will need motor belt cam and gearcase ; ordrng 1 WPW10215115 (washplate) and 1 W10832724 (drive motor) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 W11454372 (Gearcase)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Elyria, OH 44035
David R
Job Details:
06/28/2021
Tested all cycles. Unit is heating and cycling. Unit test good. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Strongsville, OH 44136
Marie V
Job Details:
06/28/2021
Cc that the water does not comes out when starts. Ran diag got error code of f7e6 motor fault. Tilted unit and found shifter off place. Tested water works good. Replace shifter from T/S. Calibrated unit. Op test ok ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Beachwood, OH 44122
Marie V
Job Details:
06/28/2021
"Cc that the gasket keeps coming out. Replace both gaskets and steamed out, added petroleum jelly and advice cust to allow at least and hour for gasket to cool down in that shape. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Ashtabula, OH 44004
Jeff M
Job Details:
06/28/2021
I installed the new parts machine is functioning except for the drain pump theres no relay closing on the control to sun power to the drain pump needs a new control board and drain pump. Im thinking that the pump is shorted out; ordrng 1 W10919003 (Pump) and 1 W11498797 (Control)
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW0
Near Columbia Station, OH 44028
David R
Job Details:
06/28/2021
Replaced latch. Reset everything. Tested. Running cycle. Good. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB9150AWQ
Near Strongsville, OH 44149
David R
Job Details:
06/28/2021
Replaced control. Tested. Unit is washing and draining. Good. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Mentor, OH 44060
Joe O
Job Details:
06/28/2021
Cc: noisy operationRan test cycle. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ5
Near Deerfield, OH 44411
Brian M
Job Details:
06/28/2021
Installed UI boards OP Test Ok
We serviced a
GE DISHWASHER
Model GDF520PGJ2CC
Near Conneaut, OH 44030
Jeff M
Job Details:
06/28/2021
When the door shut the control board thinks the doors open needs a latch and main control; ordrng 1 WD21X24900 (Control) and 1 WD21X10490 (Latch) and 1 S
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25RQXXW00
Near Parma, OH 44130
Marie V
Job Details:
06/28/2021
"Cc that the unit is leaking. Confirmed found water line cracked in the valve. Cut the crack on line and put back together, tested unit. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Parma, OH 44130
Marie V
Job Details:
06/28/2021
"Receive wrong color on part, ordering grey.; ordrng 1 W11423781 (Door ice)"
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near North Royalton, OH 44133
Marie V
Job Details:
06/28/2021
"Cc that the unit makes a squeaky noise right when it starts, tested unit, no noises, took unit apart and found rollers and pulley not spinning properly properly. Replaced dryer kit from T/S. Tested unit. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
GE REFRIGERATOR
Model PFSF6PKXCWW
Near Strongsville, OH 44136
David R
Job Details:
06/28/2021
"Cleared remaining ice. Tested, good. Unit is draining properly, the FF drain tube is on the right side when youre facing the back of unit. Unit is good. While put things back, shelf broke, ordering, no cost to customer. ; ordrng 1 WR71X10786 (Shelf)"
We serviced a
WHIRLPOOL DRYER
Model WGD6120HC0
Near Columbia Station, OH 44028
Marie V
Job Details:
06/28/2021
"Cc that the unit is making a noise. Confirmed when turned the unit and turned off is makes a noise. Took unit apart and spin drum by hand noise was coming from blower wheel. Tested is loose and I cant get it to adjusted , unit will need motor and new blower wheel. ; ordrng 1 279787 (Motor) and 1 WP697772 (Blower wheel)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Conneaut, OH 44030
Jeff M
Job Details:
06/28/2021
Find my arrival at plug the machine and press and hold the cancel button unit tested good there was no codes I ran a test cycle everything functions are in a calibration cycle everything is working fine now
We serviced a
MAYTAG WASHER
Model MVWC415EW0
Near Wellington, OH 44090
David R
Job Details:
06/28/2021
"Cc unit not spinning. Found stripped hub. Replaced from t/s. Tested, good. Ran calibration as well, good. Op test ok ; used 1 W10528947 (Hub) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Avon Lake, OH 44012
Marie V
Job Details:
06/28/2021
Replace dispenser. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB00
Near Garrettsville, OH 44231
Brian M
Job Details:
06/28/2021
Cc of no cool Found compressor running but no frost pattern Unit is in a RV and could not fully uninstall fridge Will need sealed system repair ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Garfield Heights, OH 44125
Dan H
Job Details:
06/28/2021
"Customer complaint that unit just stopped working, found door switch broken, installed new door switch, op test good ; used 1 WPW10569603 (DOOR SWTCH XXACADEMY RETURNX) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Cleveland, OH 44144
Dan H
Job Details:
06/28/2021
"Customer complaint that ice maker is not working, found hollow ice cubes in ice bin, water line behind fridge is not kinked, found saddle piercing valve at supply, advised customer to change this valve to a ball valve."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB02
Near Cleveland, OH 44119
Jason N
Job Details:
06/28/2021
Cc unit crisper drawers damaged and ff door needs replacedDrawers already installed. Replaced ff door using customer supplied part. Customer satisfied with appearance. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Euclid, OH 44117
Jason N
Job Details:
06/28/2021
"Installed lid strike. Lid strike not fitting into lid latch properly. Found lid strike was actually installed backwards to begin with, which caused it to snap off. Ran diagnostics test and calibration. All functions passed. Started wash cycle with load. Water level filled properly and agitation normal. Op test good."
We serviced a
KENMORE DISHWASHER
Model 665.166958
Near Walton Hills, OH 44146
Dan H
Job Details:
06/28/2021
"Customer complaint that unit is not starting, confirmed, found power to the timer motor, timer motor is not running, unit needs new timer, part is no longer available; ordrng 1 3368796 (Timer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Bedford Heights, OH 44146
Dan H
Job Details:
06/28/2021
"Customer complaint that unit is not cooling, nothing is running, lights are on, unplugged and plugged back in, compressor and condenser fan started, evaporator fan started, no frost pattern formed on evaporator unit needs new evaporator ; ordrng 1 WPW10313899 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44135
Corina B
Job Details:
06/28/2021
CC that there is a noise. Confirmed. Found the drain pump stuck on. Held the start button in for 10 seconds. Ran diag no codes. Ran a calibration. Ran a rinse and spin. Optest ok.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW
Near Avon, OH 44011
Gabriel P
Job Details:
06/28/2021
"Replace door strike,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KBL0
Near Kingsville, OH 44048
Jeff M
Job Details:
06/28/2021
installled new wheels op tested good
We serviced a
WHIRLPOOL DRYER
Model WED8000DW
Near Jefferson, OH 44047
Brian M
Job Details:
06/28/2021
Installed control and UI OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Painesville, OH 44077
Joe O
Job Details:
06/28/2021
Cc: not drainingFound error codes f9e1(long drain) f9e2(water ring detected). Found drain pump humming just humming. Needs drain pump. Replaced drain pump. Ran auto test and calibration. Op test ok; used 1 W10876600 (PUMP-WATER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Fairport Harbor, OH 44077
Joe O
Job Details:
06/28/2021
"Cc: not finishing cycleFound no stored error codes. Ran auto test. Unit functioning in auto test. Ran quick wash cycle. Unit filling washing, rinsing, draining and spinning. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Painesville, OH 44077
Joe O
Job Details:
06/28/2021
"Cc: noise(sounds like marbles)No noise upon arrival. Ran manual fan test, ran damper, ran compressor test. Cycled ice maker. Found no abnormal sounds. Tested fans and damper again. Could not duplicate issue. Op test ok"
We serviced a
KENMORE DISHWASHER
Model 665.12773K311
Near Chagrin Falls, OH 44023
Dan H
Job Details:
06/28/2021
"Customer complaint that unit is not running sometimes, started normal wash cycle, drain pump is making weird noises and cancels cycle, drain pump housing is clear, drain pump impeller is damaged, unit needs new drain pump ; ordrng 1 WPW10531320 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Madison, OH 44057
Joe O
Job Details:
06/28/2021
Cc: not turning onFound door switch failed. Replaced door switch. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Jefferson, OH 44047
Joe O
Job Details:
06/28/2021
"Cc: not turning onFound unit is receiving proper power. Found indicator on control is on. Unit will not start or allow entry into diagnostics. Needs control. Customer does not want to repair at this time ; ordrng 1 W11170319 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE
Model CGS990SET5SS
Near Chagrin Falls, OH 44022
Dan H
Job Details:
06/28/2021
"Installed new igniter, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Cleveland Heights, OH 44118
Jason N
Job Details:
06/28/2021
"Cc unit will intermittently not run a cycle or cancel cycle. Ran diagnostics, no codes stored. Replaced UI console using customer supplied pre Id part. Noticed customer had painted lines on the Start and Cancel to help him identify. Advised customer not directly mark over the buttons as this could cause issues with button input. Ran wash cycle several times. Unit is working normally at this time. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KUDL01ILBS3
Near Cleveland Heights, OH 44112
Jason N
Job Details:
06/28/2021
Installed upper rack transport wheel assembly. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFS25EWMS8
Near Chagrin Falls, OH 44023
Jason N
Job Details:
06/28/2021
"Cc unit not making iceRain manual ice maker harvest test, ice maker indexed properly, and called for water, did not fill. Fill tube frozen up. Steamed out fill tube, reran harvest test, ice mold filled with water. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBB00
Near Chagrin Falls, OH 44022
Jason N
Job Details:
06/28/2021
"Cc unit not making ice.Ran manual ice maker harvest test, ice maker indexed properly, but did not call for water. Jumped v to h to activate water valve, water coming in to ice maker, valve is good. Unit needs ice maker. Still waiting on truck stock ice maker, ordering ice maker. Part not showing in stock at Marcone, office to contact customer for next service date.; ordrng 1 W10884390 (Icemaker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS01
Near Beachwood, OH 44122
Jason N
Job Details:
06/28/2021
"Cc unit for frosting in freezer section.Confirmed freezer evaporator frozen over. Ran thermistor tests, freezer and freezer evap reading -1 degrees. Ran manual defrost test 12, defrost heater did not turn on. Checked heater resistance, good at 25ohms, heater and thermofuse check good. 0v to heater on manual defrost test. Unit needs main control board. ; ordrng 1 WPW10739408 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1LFKXKS07
Near Brook Park, OH 44142
Corina B
Job Details:
06/28/2021
CC that unit is not keeping temp. Ff 40* Fz 3*. Thermostat set at the coldest setting. Checked the compressor 2.3 amps. Fans are running. Good frost pattern on the evap. Will need a new thermostat. Part is discontinued ; ordrng 1 WP2200859 (Thermostat)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Parkman, OH 44080
Brian M
Job Details:
06/25/2021
Installed icemaker and valve Ran icemaker error test No errors Advised to give it 72 hours ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Ravenna, OH 44266
Brian M
Job Details:
06/25/2021
"Cc unit not washing properly and rack is broken Sump assembly grinding and right adjuster broken Replaced both using truck stock installed sump assembly from truck stock OP Test Ok ; ordrng 1 W10712395 (adjuster), used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
MAYTAG STACK W/D
Model MHWZ600TW01
Near Oberlin, OH 44074
David R
Job Details:
06/25/2021
"Cc washer door not opening. Door latch checks good. Found drain housing clogged up, causing unit not to drain and stay locked. Removed all debris. Tested. Good. Unit working."
We serviced a
WHIRLPOOL WASHER
Model NFW5800HW0
Near Perry, OH 44081
Dan H
Job Details:
06/25/2021
"Customer complaint of squeaking noise, customer showed video of springs making noise when load fell from top to bottom, ran spin cycle no unusual noises heard"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44124
Dan H
Job Details:
06/25/2021
"Customer complaint of bad mold smell, unit smells like a washer thats been used to wash clothes, started normal wash cycle, unit filled and began washing, no unusual snell noticed until unit drained, smell is coming from drain , advised customer to contact a plumber, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWC300VW1
Near Maple Heights, OH 44137
Dan H
Job Details:
06/25/2021
"Customer complaint that water level knob broke off, confirmed, unit needs new switch; ordrng 1 WPW10231402 (Switch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Lakewood, OH 44107
Gabriel P
Job Details:
06/25/2021
When arrive unit temp was on 18 in freezer and 44 in fridge not reaching temp check if compressor running it is but is overheating temperature read 140 degrees also no frost pattern found on evap call bj it need a compressor evaporator heat exchanger and filter dryer also found 144 months warranty on parts customer will owe labor ; ordrng 1 WPW10205102 (Evaporator) and 1 WPW10143759 (Dryer) and 1 W10841139 (Compressor)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Avon Lake, OH 44012
Gabriel P
Job Details:
06/25/2021
Found error f6e3andf6e2 lost communication need both boards giving estimate ; ordrng 1 W11170706 (Control) and 1 W11112656 (Console)
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Fairport Harbor, OH 44077
Joe O
Job Details:
06/25/2021
Cc: not spinningFound error codes f9e1(long drain) f0e2(oversuds). Ran quick test cycle. Found unit has a slow drain. Pulled drain pump. Found drain plugged. Cleared drain. Ran quick test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Painesville, OH 44077
Corina B
Job Details:
06/25/2021
CC that there is frost in the freezer. Confirmed. Found a gap in the freezer liner. Called t/l unit is non repairable.
We serviced a
WHIRLPOOL DRYER
Model LEQ9858PW1
Near University Heights, OH 44118
Jason N
Job Details:
06/25/2021
"Cc unit not drying. Checked power into unit, good at 244v L to L, 123v L to N. Checked all thermals, found element open. Still waiting on truck stock element. Ordering heater element. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 279838 (Element)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Cleveland Heights, OH 44106
Jason N
Job Details:
06/25/2021
Cc unit front panel needs replaced due to damage.Replaced front door panel using customer supplied pre Id part. Customer satisfied with appearance. Op test good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kent, OH 44240
Brian M
Job Details:
06/25/2021
Customer showed pop took picCc unit not cycling properly Found issue to be cold valve Replaced using truck stock OP Test Ok ; used 1 W11210459 (VALVE) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Elyria, OH 44035
David R
Job Details:
06/25/2021
"Replaced lid. Tested, good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near Andover, OH 44003
Jeff M
Job Details:
06/25/2021
The unit is not cooling. The is vary little heat transfer and all most no frost pattern. Needs a new compressor and evap.; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evap) and 1 WPW10143759 (Ui dryer)
We serviced a
WHIRLPOOL WASHER
Model WTW8100BW0
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details:
06/25/2021
Installed hub. Ran test cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ07
Near Avon Lake, OH 44012
Gabriel P
Job Details:
06/25/2021
"Found water pressure not strong enough when downstairs and found saddle valve advise customer to change to quarter turn valve also close saddle valve and open twice no there getting better pressure it may was corroded but is correct issue customer is going to buy the bin for left door no need to come back they will install ; ordrng 1 WPW10212139 (Bin), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Maple Heights, OH 44137
Jason N
Job Details:
06/25/2021
"Cc unit emitting odor, possible gas leak. Customer stated unit had started to emit an odor when using cooktop or oven. She had gas company out to inspect, they did not find a gas leak, but told her it may be a gas/air mix issue and to have unit looked at by appliance company. Ran operation test, flames look good, blue flames. Combustion has an odd odor, not a gas smell. The house has a strong varnish odor. Asked customer about any floor resurfacing or painting that was recently done. Wood floors were redone several weeks ago. Called wp techline to document, Chris, chemicals from home air being pulled into primary air source, no issue with unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near Independence, OH 44131
Jason N
Job Details:
06/25/2021
"Cc unit freezing food in ff section on left sideCustomer had recently changed temperature setting to try to remedy, found customer had made unit colder in both compartment. Reset both temps to 2 snowflakes. Also showed customer how to adjust deli drawer damper on left side to reduce freezer airflow to deli drawers. Advised customer to allow 24 hrs for settings to take effect and then monitor product in ff section."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Strongsville, OH 44149
David R
Job Details:
06/25/2021
"Cc unit wasnt spinning, after a while got everything to work, has done about 15 loads with no problems. Checked diagnostics, no error codes. Went through and tested all components, good. Ran a normal cycle and then drain and spin and agitation and spin working correctly. Unit test good. Op test ok"
We serviced a
GE REFRIGERATOR
Model GTH18CBDERBB
Near Andover, OH 44003
Jeff M
Job Details:
06/25/2021
The evap fan motor is getting loud est only ; ordrng 1 WR60X23584 (Fan motor) and 1 S
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW01
Near Williamsfield, OH 44093
Jeff M
Job Details:
06/25/2021
Installed the new part op tested good. Door
We serviced a
GE DISHWASHER
Model GDT720SSF0SS
Near Streetsboro, OH 44241
Brian M
Job Details:
06/25/2021
Cc of leak Found leak coming from wash motor housing and a cracking in sump plastic Motor is NLA ; ordrng 1 WD26X20551 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Brooklyn, OH 44144
Corina B
Job Details:
06/25/2021
CC that there is a noise. Confirmed. Found the damper making a noise. Will need a new damper. ; ordrng 1 W11236851 (Diffuser)
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Mentor, OH 44060
Joe O
Job Details:
06/25/2021
Installed control. Ran test cycle. Op test ok