Service History 355 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5GHEXNB01

Near Parma Heights, OH 44130

Gabriel P

Job Details: 04/14/2021

Customer had water line off advise to turn on is on unplug water line and blow threw it and is clear also water stop leaking wants it was turn on advice customer to monitor for now and she had 30 days cause is working as designed at the moment

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near North Royalton, OH 44133

Gabriel P

Job Details: 04/14/2021

"Found heater element open ordering.; ordrng 1 279838 (Heater element), used 1 279838 (Mine defective) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Parma Heights, OH 44130

Gabriel P

Job Details: 04/14/2021

"Steam resourver tank water start to come out,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Aurora, OH 44202

Brian M

Job Details: 04/14/2021

Installed leds OP Test Ok

We serviced a

SAMSUNG DRYER

Model DV42H5200EPA3

Near Bay Village, OH 44140

Marie V

Job Details: 04/14/2021

"Cc that the unit runs but does not heat. Confirmed,check power was good. Took unit apart, found heater open. Will need to re replaced. Cust paid in full; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Euclid, OH 44132

Joe O

Job Details: 04/14/2021

"Cc: not rinsingFound error codes f8e1(long fill no fill). F0e2(over suds). Ran auto test. Ran drain and spin. Ran calibration. Customer has issue with supply valves(valve leaks,so customer turns water on before and after use). Advised to get valves replaced. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS2

Near Rocky River, OH 44116

Marie V

Job Details: 04/14/2021

"Cc that the unit flickers, tested unit. Nothing is happening, set time on UI and watched for a while to make sure but unit isnt flickering at all. Could not duplicate issue, unit is working as designed. Op test ok"

We serviced a

MAYTAG DRYER

Model LDE8424ACE

Near Euclid, OH 44132

Joe O

Job Details: 04/14/2021

"Installed pulley, rollers, blower wheel, and tub seal. RAn test cycle. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB850YW1

Near Mentor-on-the-Lake, OH 44060

Joe O

Job Details: 04/14/2021

"Cc: not draining, off balanceFound error code f32(long drain), found standing water in unit. Ran drain and spin. Found bearing leaking. Ran manual drain. Found no power running to drain pump. Needs control and bearing kitControl is no longer available.; ordrng 1 W10435302 (bearing) and 1 W10447140 (cntrl-elec(discontinued)), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302EBL01

Near Rocky River, OH 44116

Marie V

Job Details: 04/14/2021

"Cc that the unit isnt cooling and that the unit had a sealed system work done before. Took temps freezer was on 55* and fresh food section at 58*. Check pressure on unit was on 19vacuum . Found unit leaking at the condenser factory weld. Will need new condenser. Parts and labor are cover under warranty. Will need second tech on this job, we probably have to tilt unit or put it on its side to get the job done.; ordrng 1 WPW10346420 (Condenser)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Eastlake, OH 44095

Joe O

Job Details: 04/14/2021

Cc: Chatter noiseFound chatter from damper motor. Needs damper; ordrng 1 WPW10196393 (damper control assy)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Maple Heights, OH 44137

Corina B

Job Details: 04/14/2021

CC that the unit does not finish cycle. Ran diag f7e1 long fill no fill. Found drain hose on the ground. Raised drain hose and secured to the sink. Ran a calibration. Optest ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Painesville, OH 44077

Joe O

Job Details: 04/14/2021

Cc: left side ff door not closing on its ownAdvised customer the doors are not designed to close themselves. Advised they have to ensure the door is closed. Ff door seal ripped. Replaced door gasket. Op test ok

We serviced a

GE REFRIGERATOR

Model GFSS6KKXASS

Near Kent, OH 44240

Brian M

Job Details: 04/14/2021

Cc unit not dispensing water Found unit dispensing water normally No issue found

We serviced a

GE DISHWASHER

Model CDT725SSF4SS

Near Mentor, OH 44060

Joe O

Job Details: 04/14/2021

"Cc: not dryingFound heater circuit checks good. In line breaker checks good. Needs controlControl out of stock. Office to reschedule; ordrng 1 WD21X22277 (kit main board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Berea, OH 44017

Marie V

Job Details: 04/14/2021

"Cc that the top rack is loose. Confirmed found adjuster broken will need to be replaced. Have one adjuster surplus , cust paid for a part that is not needed , will put that money towards the job. Replaced part and brought the rail for return. Op test ok; used 1 W10546503 (Adjuster) from stock"

We serviced a

WHIRLPOOL WASHER

Model NFW5800HW0

Near Perry, OH 44081

Jeff M

Job Details: 04/14/2021

The unit its not spinning it has no error codes but there is resistance when you try to spin the drum by hand. I ran a quick short cycle I can hear the relays in the control board opening and closing as its trying to send power to the stater. Nothings happening needs a new stater motor; ordrng 1 W11354541 (Stator)

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Cleveland Heights, OH 44118

Dan H

Job Details: 04/14/2021

"No answer at door or phone, tagged door; saved tckt"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW3

Near Maple Heights, OH 44137

Corina B

Job Details: 04/14/2021

"CC that the unit is not heating. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked the fuses, good. Replaced the gas coils. Checked the igniter 120 volts. Will need a new igniter. Office to reschedule ; ordrng 1 279311 (Igniter), used 1 279834 (Gas coils) from stock"

We serviced a

MAYTAG DRYER

Model MDE3500AYW

Near Broadview Heights, OH 44147

David R

Job Details: 04/14/2021

"Cc loud squealing noise. A lot of moving parts are worn down. Timer knob is broken. Gave estimate for all parts. All come separately. Good. With customer. Ordering out parts*** office to reschedule with customer ; ordrng 1 WP6-3700340 (Idler) and 1 WP6-3705180 (Idler arm) and 1 WP354987 (Ring e) and 2 12001541 (Roller)s and 1 WP33002535 (Belt) and 1 WP33001621 (Dial) and 1 WP22001659 (Knob) and 1 WP22001664 (Knob), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Warrensville Heights, OH 44128

Corina B

Job Details: 04/14/2021

"Cc unit making noise, found oil leaking on bottom, will need gear case, motor, belt, capacitor and shifter. Office to reschedule ; ordrng 1 W11454741 (Gear case) and 1 W10721967 (Cam) and 1 W10913953 (Shifter) and 1 WPW10006384 (Drive belt) and 1 W11158830 (Capacitor) and 1 W11497303 (Motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Ravenna, OH 44266

Brian M

Job Details: 04/14/2021

Cc of no ice Found no power coming to icemaker Could not get unit into test mode UI kept kicking me out Needs control and UI ; ordrng 1 W11196400 (cntrl-elec) and 1 W11214887 (cntrl-elec)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Mantua, OH 44255

Brian M

Job Details: 04/14/2021

Cc of leak Found drain pump gasket not on pump correctly Fixed pump OP Test Ok

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Rome, OH 44085

Brian M

Job Details: 04/14/2021

Installed belt idler and pulleys OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB6769PAS0

Near Columbia Station, OH 44028

David R

Job Details: 04/14/2021

"Cc leaking. Starts leaking from right corner about 1 min in. Found gasket is worn out and allowing water to leak. Also water is leaking from vent assembly and dripping down. Will need tub gasket, and vent assy. Gave estimate to customer. Customer paid SVC, do not order parts ; ordrng 1 W10542314 (Gasket) and 1 WPW10428211 (Vent assembly) and 1 WP8269259 (Gasket), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Columbia Station, OH 44028

David R

Job Details: 04/14/2021

"Replaced parts. Tested. Good. Let customer know some water will be left over in housing or drawer, drain port is taller and water can sit there, can always remove and dump water. Ran diagnostics and calibration. Good. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE540H0AS1

Near Kirtland, OH 44094

Joe O

Job Details: 04/14/2021

"Cc: oven not heatingFound heating element open. Needs heating elementCustomer does not want to repair at this time; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW8620HW3

Near Westlake, OH 44145

Marie V

Job Details: 04/14/2021

"Cc that the unit isnt spinning out the clothes properly and is not all the time. Ran diag got error code of F0E2 over suds F8E1 valvefaluire. Ran step 7 unit will not spin check ohms reading on motor windings they were all good, and drum spins freely by hand no tension on basket. When ran step 7 unit just sat there and then relay clicks and shut down. Unit will need main control; ordrng 1 W11322880 (Control)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Amherst, OH 44001

Gabriel P

Job Details: 04/14/2021

Tub teeth are broken not grabbing from hub ordering parts needed ; ordrng 1 W10752719 (Tub) and 1 W11130362 (Shocks) and 1 W10528947 (Hub)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Chesterland, OH 44026

Joe O

Job Details: 04/14/2021

Cc: not washingFound unit is receiving proper power. Checked power at sump. Sump receiving proper power. Reconnected sump. Unit started working. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Amherst, OH 44001

Gabriel P

Job Details: 04/13/2021

Shifter was replaced tested unit and working as designed. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN406ESS01

Near Chagrin Falls, OH 44023

Brian M

Job Details: 04/13/2021

"Cc unit light out Found leds out Needs led Customer to install ; ordrng 1 W11462342 (Led), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Novelty, OH 44072

Brian M

Job Details: 04/13/2021

Replaced fan harness OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Beachwood, OH 44122

Brian M

Job Details: 04/13/2021

"Cc no ice and chatter from filter head Found ice maker getting power and while testing ice maker did cycle At this time can not determine issue but issues remain will need ice maker and filter head ; ordrng 1 W11346623 (Filter head) and 1 W10884390 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 04/13/2021

Cc unit not washing Found sump assembly just hummingFound error for heater circuit open Needs control and sump assembly ; ordrng 1 W11087376 (pump&motor) and 1 W11305297 (cntrl-elec)

We serviced a

GE REFRIGERATOR

Model ZISB48DCA

Near Moreland Hills, OH 44022

Brian M

Job Details: 04/13/2021

Cc unit sometimes does not dispense water Water is dispensing normal at this time Suspected that the possibility of water line freezing in door at times Would need tube heater but part is NLA WR51X353

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Shaker Heights, OH 44120

Brian M

Job Details: 04/13/2021

Cc of no ice Found line in door frozen Advised on raising the temps in freezer for a little while and hopefully it will defrost

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, OH 44111

Corina B

Job Details: 04/13/2021

CC that the food is freezing in the ff section. Ff temp 35* to 41* Fz 0 to 8*. check the thermistor at board. Thermistor good. Lowered the temp. If still freezing replace the main control.

We serviced a

MAYTAG RANGE

Model MGR7661WB1

Near Bedford Heights, OH 44146

Corina B

Job Details: 04/13/2021

"Replaced parts listed. Preheated oven to 350, op test ng. Oven started to smoke. Will need a cover, flute and shield. ; ordrng 1 WP3195097 (Cover) and 1 8053967 (Baffle) and 1 8053969 (Shield) and 1 WPW10153186 (Flute)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Aurora, OH 44202

Brian M

Job Details: 04/13/2021

Customer showed pop took picFound drain motor cutting in and out during drain Needs motor ; ordrng 1 W11412291 (Drain pump)

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Elyria, OH 44035

David R

Job Details: 04/13/2021

"Cc unit is not washing dishes, water not circulating. 4-3, 7-1, error codes; ordrng 1 W11085683 (Wash pump)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Amherst, OH 44001

Gabriel P

Job Details: 04/13/2021

Cc that washer was shaking to much. Verified issue and found that the hub screws were loose so we tightened the screws ran a rinse and spin and washer is working and draining as should. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN602EPA

Near Westlake, OH 44145

Corina B

Job Details: 04/13/2021

Replaced the led lights. Brought core back for return. Optest ok

We serviced a

N/A N/A

Model WTW5000DW1

Near Elyria, OH 44035

David R

Job Details: 04/13/2021

"Cc, unit not spinning. Out of balance error. Found stripped splines on hub. Replaced from t/s. Tested. Unit is agitating and spinning normally. Op test ok; used 1 W10528947 (HUB) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Ashtabula, OH 44004

Jeff M

Job Details: 04/13/2021

The icemakers field needs a new icemaker customer will call once they have part; ordrng 1 W11115534 (Ice maker) and 1 Sh

We serviced a

MAYTAG DRYER

Model MEDX6STBW0

Near Amherst, OH 44001

Gabriel P

Job Details: 04/13/2021

Cc that dryer was not working. Verified and found latch broken replaced and working as designed. Opt test ok.; used 1 W10569603 (Door switch) from stock

We serviced a

GE DRYER

Model GTD72EBSN0WS

Near Avon Lake, OH 44012

David R

Job Details: 04/13/2021

"Cc unit is not doing anything. When pressing start, drum not turning. Door switch checks good. Found broken belt and worn idler. Both need replaced. Ordering; ordrng 1 WE12M29 (Belt) and 1 WE12X20395 (Idler), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model GLDT690TWW00

Near Westlake, OH 44145

David R

Job Details: 04/13/2021

"Cc unit not working or cleaning, pod fell down but not dissolving. Pressed on, went to speed cycle, started, unit drained, started cycle, opened and water is spraying around and getting onto dishes. Drained cycle. Let hot water run at sink. Started a normal cycle, put pod in, unit drained, filled up and went into a normal cycle. Dispenser door opened about 25 mins into cycle, let run another, 10 mins, water got into dispenser. Found that the upper rack is missing upper spray arm. They had extra parts, upper sprayer good, not needed. Broken wheels on upper rack, gasket worn. No rinse aid, suggested using that along with heated cycles. ; ordrng 1 WD08X10063 (Gasket) and 6 WD12X10319 (Roller rack wheels)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS05

Near Westlake, OH 44145

Corina B

Job Details: 04/13/2021

Replaced the handle. Optest ok. Took picture of damage to the refrigerator door when the installation of the wall oven.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Ashtabula, OH 44004

Jeff M

Job Details: 04/13/2021

The control lock was on. Op tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Mentor, OH 44060

Joe O

Job Details: 04/13/2021

"Installed insulation, seal, and kick plate. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Ashtabula, OH 44004

Jeff M

Job Details: 04/13/2021

I found the harness in the rear is burned up needs a new harness terminal block and power cord. EST only

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM

Near Wickliffe, OH 44092

Joe O

Job Details: 04/13/2021

"Recovered refrigerant, installed evaporator. Put unit into 28 inch vac for 15 mins, recharged with 4.8oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. Compressor had enough process. Compressor not needed. op test ok"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017FS0

Near Willowick, OH 44095

Joe O

Job Details: 04/13/2021

"Cc: open door message, not heating, door not shutting properlyFound intermittent light and close door message. Needs interlock switches. Interlock switches out of stock, office to reschedule; ordrng 1 W11244494 (interlock), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS04

Near Shaker Heights, OH 44122

Joe O

Job Details: 04/13/2021

Installed customer supplied gaskets. Unit is sealing. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Lyndhurst, OH 44124

Joe O

Job Details: 04/13/2021

"Cc: freezing food on top shelf, frost build up in freezerAdvised customer all the cold air comes from freezer and anything in front of vent can and will freeze. Advised to allow room for air to travel. Found freezer door not closing correctly and causing a gap in freezer gasket. Shimmed freezer door. Op test ok; used 2 487576 () from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Lorain, OH 44055

Marie V

Job Details: 04/13/2021

"Replaced parts, nothing happened. Called whirlpool tech line spoke Chris, ask me to replaced lower harness .Brought core for return ; ordrng 1 W11183910 (Lower harness)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Cleveland, OH 44110

Joe O

Job Details: 04/13/2021

Cc: not cooling Found temps in both sections at 60 degrees. Found dye coming from factory connection on ff evap. Needs ff evaporator.; ordrng 1 WPW10643261 (evaporator)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM6

Near Sheffield Lake, OH 44054

Marie V

Job Details: 04/13/2021

"Cc that the unit is not drying the dishes even after dishes been in unit overnight also that the garbage disposal is new she does not know if the plugged was removed. Ran diag found error code . 91 diverter cant find position 62 fill valve electrical problem 81 slow draining. Ran auto test no error codes. Unit is working good at this moment, also took temps 175* when test was done. Advice cust to use rinse aid to help dry dishes better. And removed plug that was on disposal. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Lorain, OH 44052

Marie V

Job Details: 04/13/2021

"Cc that the lick assembly broke. Replaced all parts, tested unit. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model MEDB955FC0

Near Westlake, OH 44145

Gabriel P

Job Details: 04/13/2021

Heating element was replaced tested unit and working as designed. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN506EPA01

Near Westlake, OH 44145

Gabriel P

Job Details: 04/13/2021

Cc that lights on fresh food section were out on the left hand side. Verified and and found that the right hand side also had one out so we replaced the one and all the lights started working. Also called whirlpool and spoke to Andrew to document issue. Opt test ok.

We serviced a

KENMORE DISHWASHER

Model 665.12773K311

Near Rock Creek, OH 44084

Jeff M

Job Details: 04/13/2021

Found a piece of plastic in the drain pump housing unit tested good

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Sheffield Lake, OH 44054

Marie V

Job Details: 04/13/2021

"Defrosted evap, replaced all parts, ran step 4 after replacing control. Advice cust to allow unit 24hours to reach normal temps. Op test ok.Brought core for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Jefferson, OH 44047

Jeff M

Job Details: 04/13/2021

The icemaker is overfilling causing water to build up and overflow out of the icemaker needs a icemaker and water valve; ordrng 1 WPW10341329 (Valve) and 1 W10886939 (Ice maker)

We serviced a

GE WASHER

Model GTWN5250D0WW

Near Berea, OH 44017

Corina B

Job Details: 04/13/2021

"Cc unit leaks after the second load, removed front panel, everything is dry underneath. No water leak detected. Found stand pipe has a leak took picture. Optest ok."

We serviced a

MAYTAG RANGE

Model MGR6600FZ2

Near Wickliffe, OH 44092

Jeff M

Job Details: 04/13/2021

Installed the new part op tested good.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44111

Gabriel P

Job Details: 04/13/2021

Cc that washer was not draining. Verified issue and found drain pump was draining as designed also found washer tilted side ways and explained they will have to level out unit. And to not fill washer all the way to the top because they will have an off balance or overload causing it to have clothes wet at end of cycle and not draining properly. Explained to customer to only fill washer 6 to 7 regular bath towels and 2 tablespoons of detergent. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Brooklyn, OH 44144

Marie V

Job Details: 04/13/2021

Put missing part in. Op test ok.

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Avon Lake, OH 44012

Marie V

Job Details: 04/13/2021

"Cc that the unit is over heating. Unit will not turne on thermalfuse is open, by pass and set unit on low heat while taking voltage on thermostat 170* when it opens up, unit will need thermostat and thermal fuse because isnt opening at the correct temperature. Ordering parts; ordrng 1 WP8318268 (Thermostat) and 1 WP3392519 (Thermalfuse), used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Olmsted Falls, OH 44138

Corina B

Job Details: 04/13/2021

"Cc burning smell, ran diagnostics no error codes, ran auto test"

We serviced a

ELECTROLUX REFRIGERATOR

Model EI28BS36IS1

Near Strongsville, OH 44149

Corina B

Job Details: 04/13/2021

Replaced the icemaker. Cycled. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Parma, OH 44129

Marie V

Job Details: 04/13/2021

Replaced doors.op test ok

We serviced a

KENMORE FREEZER

Model 253.21741105

Near Mentor, OH 44060

Jeff M

Job Details: 04/13/2021

The unit will only turn on if you press the turbo cool button. Defrost timer in the rear is not sticking the control thermostat has failed needs replaced the part is discontinued. Also the evaporator has a really good frost pattern ; ordrng 1 216715400 (Thermostat discontinued)

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KBS

Near Mentor, OH 44060

Jeff M

Job Details: 04/13/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL WASHER

Model WED6120HC1

Near Madison, OH 44057

Jeff M

Job Details: 04/13/2021

The washing machine makes a squealing noise as it ships to a higher spin speed. Needs a belt and a cam. The information that we have gotten from Whirlpool is pertaining to their brand new dryer. I told the customer to call back in to Whirlpool and make sure that we get the correct model and serial number for jobs

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Broadview Heights, OH 44147

Gabriel P

Job Details: 04/13/2021

"Replace door then cycle ice maker,opt test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Garfield Heights, OH 44125

David R

Job Details: 04/13/2021

"Cc unit stopped mid cycle or didnt complete cycle. Found no fill, long fill error. Went into manual mode. Cold water barely coming in. Found cold water shut off almost all the way closed, turned to open all the way, cold water rushing out. Ran diagnostics, good. Ran calibration, good. Ran normal cycle to test out, changing over in cycles. Good. Make sure to not overload unit and use correct cycle with correct load size. Op test ok."

We serviced a

JENN-AIR RANGE

Model JJW3830DP02

Near Avon, OH 44011

David R

Job Details: 04/13/2021

"Cc the UI will sometimes not take command, chime on its own or screen will be black. UI lost contact, and stuck key errors. Ordering UI; ordrng 1 W11232121 (UI)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Madison, OH 44057

Jeff M

Job Details: 04/13/2021

"I found the terminal block fried install truck stock unit is good; used 1 279320 (BLOCK-TERM), and 1 8171385RC (3 PRONG RANGE CORD) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW8640BW1

Near Broadview Heights, OH 44147

David R

Job Details: 04/13/2021

"Cc, same complaint, clothes wet, customer said got an F8E1 error. Found cold water turned off to unit, could be impacting normal cycles. Turned on. Used drain/spin cycle for customers wet clothes, working fine. Ran a diagnostics. All components working. Water is draining and drum spinning. Ran drain/spin 2 more times. Working. Showed customer cold water was turned off. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Brook Park, OH 44142

Corina B

Job Details: 04/13/2021

"Cust showed pop, sent pic. Cc unit not working properly, ran diagnostics no error code, started a normal cycle unit works as designed."

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ1

Near Strongsville, OH 44136

Corina B

Job Details: 04/13/2021

"Cc gas smell coming from unit. Ran optest and ran ok, no leaks found. Maintenance guy found silicone mat. Advice not to use mat."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44111

Corina B

Job Details: 04/13/2021

Replaced the belt. Ran a calibration. Started a cycle. Optest ok.

We serviced a

JENN-AIR REFRIGERATOR

Model JSD2789HES

Near Broadview Heights, OH 44147

Gabriel P

Job Details: 04/13/2021

"Cycle ice maker it works no leaks from ice maker part that was defective is no longer available ,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Broadview Heights, OH 44147

Gabriel P

Job Details: 04/13/2021

found evap freezer frozen steam out Check bi-metal it has 56.12 ohm advice customer to monitor at the moment if it start to frost again it will need a bi-metal office order that pls if he calls back with same issue

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near Avon, OH 44011

Gabriel P

Job Details: 04/13/2021

Led control board and led lights were replaced. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWX500XW2

Near North Ridgeville, OH 44039

David R

Job Details: 04/13/2021

"Cc not spinning. Found belt broken off, motor is coming apart and cam is worn down. Motor is under 120 month warranty. Ordering parts*** Office reschedule; ordrng 1 W10832724 (Motor) and 1 W10721967 (Pulley, cam) and 1 WPW10006384 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Olmsted Township, OH 44138

David R

Job Details: 04/13/2021

Replaced parts. Tested. Ran test 51/52. Good. Op test ok

We serviced a

FRIGIDAIRE RANGE

Model FEF354GSA

Near Thompson, OH 44086

Brian M

Job Details: 04/13/2021

"Cc unit not baking Found element open Needs element ; ordrng 1 316075103 (element,bake), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Deerfield, OH 44411

Brian M

Job Details: 04/13/2021

Cc unit not finishing cycle Found no cold water entering Replaced valve using truck stock Ran auto test and calibration OP Test Ok ; used 1 W11210459 (VALVE) from stock

We serviced a

WHIRLPOOL DRYER

Model CGD9150GW2

Near Elyria, OH 44035

Marie V

Job Details: 04/13/2021

"Replaced UI when turne unit on it showed an error code of f70 UI not receiving communication from ccu. Called Whirlpool tech line commercial. Spoke with Jordan after programming unit, shows error code is f70 he told me to check the grey harness thats from control to UI check continuity it was good he said to replace the UI that I could have an old version programmed on it. Will reorder part. ; ordrng 1 W11446262 (Ui)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Kirtland, OH 44094

Joe O

Job Details: 04/13/2021

"Installed led modules, lights still flickering, needs control and led modules.Control out of stock, office to reschedule ; ordrng 2 W10695460 (module)s and 1 W11224256 (cntrl-elec)"

We serviced a

WHIRLPOOL WASHER

Model CHW9150GW1

Near Elyria, OH 44035

Marie V

Job Details: 04/13/2021

Cc that the unit was leaking from dispenser. Replaced dispenser that was ordered. Op test ok

We serviced a

FRIGIDAIRE WALL OVEN

Model GLEB30S9DBA

Near Cleveland, OH 44113

Corina B

Job Details: 04/12/2021

CC that the unit is not working. Found the control with burn marks. Will need a new control. Part is nla. ; ordrng 1 316418720 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS2

Near Willoughby, OH 44094

Jeff M

Job Details: 04/12/2021

Installed the new part op tested good.

We serviced a

GE DISHWASHER

Model DDT57SGF2BB

Near Painesville, OH 44077

Jeff M

Job Details: 04/12/2021

The unit is not drying heating on and tested good needs a new control board; ordrng 1 WD21X22276 (Control) and 1 Sh

We serviced a

WHIRLPOOL DRYER

Model WED99HED

Near Mentor, OH 44060

Jeff M

Job Details: 04/12/2021

I could not duplicate the issue and I told the customer possibly try recording it next time but no promises

We serviced a

MAYTAG WASHER

Model SAV205DAWW

Near Cleveland, OH 44110

Jason N

Job Details: 04/12/2021

Installed idler pulley and drive belt. Ran spin and drain test. Op test good.

We serviced a

FRIGIDAIRE RANGE

Model n/a

Near Chardon, OH 44024

Dan H

Job Details: 04/12/2021

"Customer complaint that burner light will not shut off, all elements are working, light shut off when I turned elements off, light lit when elements are turned back on, op test good"