Service History 356 - Fred's Appliance

We serviced a

WHIRLPOOL DRYER

Model WED8127LC0

Near Parma, OH 44134

Marie V

Job Details: 10/22/2021

"Cc that the clothes are not completely dry by the end of the cycle and that sometimes it takes too long. Started unit, heat came on . Check vent outside is clear, check vent behind unit is was crushed, showed cust, that needs to be corrected,then Display on unit showed (check vent, clean lint screen for better performance.). Explain cust why is taking so long to heat. Op test ok they will fix vent."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5FVAXVQ00

Near Seven Hills, OH 44131

Marie V

Job Details: 10/22/2021

Cc that cust replaced contr board and UI and cant get unit to program. Confirmed programmed unit. Started running. Advice cust to allow 24 hours to reach normal temps. Op test ok

We serviced a

SAMSUNG DRYER

Model DV409AGWXAA

Near Shaker Heights, OH 44122

Manny

Job Details: 10/22/2021

"Cc unit not spinning, found belt off the motor pulley and have lots of deterioration, dryer will need a new belt.; ordrng 1 6602-001655 (Dryer belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near University Heights, OH 44118

Manny

Job Details: 10/22/2021

"Cc freezer door gasket is broken and door wont close, found FC full of ices and over frost, steamed freezer (25mins to steam) replaced door gasket steam gasket so it can properly seal, all sides sealing opt test ok."

We serviced a

MAYTAG DRYER

Model MEDP575GW0

Near Lakewood, OH 44107

Angel

Job Details: 10/22/2021

Cc that unit was not spinning. She said she had some dryer sheets stock around drum removed and spinned the drum and its been working fine since. I tried putting it on different settings and shut it off and on and unit sounds and its working as designed. Customer said if its been working as should just leave it alone and if anything she would call again.Opt test ok.

We serviced a

ADMIRAL DRYER

Model ADE7000AYW

Near Mentor, OH 44060

Corina B

Job Details: 10/22/2021

"CC that the unit is loud. Confirmed. Found the support rollers seized, belt is fraying. Will need support rollers, belt, idler pulley and pads; ordrng 2 WP31001096 (Wheels)s and 1 341241 (Belt) and 1 WP31001710 (Idler pulley) and 2 LA-1006 (Glide)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, OH 44102

Marie V

Job Details: 10/22/2021

"Cc that the oven is not cooking evenly. Found unit a little off balance. Balance it, and preheated unit. Took temps on range. Advice cust that when cooking something in the oven that takes less than a hour , have to allow 15 to 20 min after preheat to put food inside. Unit still absorbing heat at that point. If is something like a turkey is ok because is a few hours to cook. Unit is working as designed. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Avon Lake, OH 44012

Angel

Job Details: 10/22/2021

Cc that washer was not doing anything just humming. Verified and it was the water valve had the cold water turned off to the washer. Opened up cold water valve and unit started filling and working as should. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Avon, OH 44011

Angel

Job Details: 10/22/2021

Cc that freezer had water on bottom. Verified and found that the ice maker fill tube was not installed had to remove evaporator cover and steam out all ice and install the fill tube properly. Tested unit and filled with water no leaks. Unit working as designed. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Lorain, OH 44053

Angel

Job Details: 10/22/2021

Cc that unit is not making ice. Unit has temperature of 8* in freezer and 37* in ff section. Called BJ and explained to him that the ice maker had been replaced already the heater and control board and still having issue unit will need ui replaced which is the one that communicates with control board ice maker was not replaced will replace it as well when income back to replace ui.; ordrng 1 W11387387 (Ui)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Lakewood, OH 44107

Marie V

Job Details: 10/22/2021

"Cc that the 7nit shakes when is on a spin cycle. Ran diag , no error code. Ran high speed spin, pass, explain cust about unit when is off balance and a small vibration on it when spinning is normal. Is if starts banging most likely theres a off balance load. At this moment unit is working as designed. Op test okAdvice to use 1-2 tablespoons of detergent and 6-7 bath towels = a full load."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM02

Near Cleveland, OH 44103

Manny

Job Details: 10/22/2021

"Replaced control and evap thermistor, op test ok, control board it the same part number but but lamp cover is different ordering lamp cover ; ordrng 1 W10569269 (Lamp cover)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2670XEM0

Near Lorain, OH 44055

Angel

Job Details: 10/22/2021

Cc that unit was leaking in front. Verified and found that its coming from the freezer drain tube was clogged had ice all on the bottom of freezer. Clean out and steamed out freezer cleared drain tube. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Westlake, OH 44145

Gabriel P

Job Details: 10/22/2021

Ran diagnostic found no error codes check drain pump filter it was clear ran rinse and spin with 3 towels pass towels are damp cannot find any issue advise customer how to properly use unit also ask then to show me what cycle they are using

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Lakewood, OH 44107

Gabriel P

Job Details: 10/22/2021

Found bad design shifter out of pulley replace for original one from t/s opt test ok ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near North Royalton, OH 44133

Gabriel P

Job Details: 10/22/2021

"Found defective shifter replace new,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near North Royalton, OH 44133

Gabriel P

Job Details: 10/22/2021

"Found no error codes and no issue with unit and ask customer to show me what selections she use when washing clothes she pick regular and press start and notice spin selection was off advise her to turn spin on and how to better use unit,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Strongsville, OH 44149

Gabriel P

Job Details: 10/22/2021

"FouND ERROR f0e3 over load and f8e1 long fill no fill ran all test to error codes receive and all test pass explain customer how to better use washer and what to watch out for,opt test ok"

We serviced a

WHIRLPOOL COMPACTOR

Model GX900QPPS6

Near Brecksville, OH 44141

David R

Job Details: 10/22/2021

"Replaced ram, still making noise. Called techline. Said the momentary switch is still getting voltage instead of stopping. Tested, took off yellow connection while ram coming up. Stopped as it should. Ordering. File number ***place on cancellation list ; ordrng 1 WP9871824 (Switch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Columbia Station, OH 44028

David R

Job Details: 10/22/2021

Replaced pieces. Shelf is now sturdy and operating correctly. Good. Op test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Elyria, OH 44035

Gabriel P

Job Details: 10/22/2021

"Customer complaint dishes are not drying ran diagnostic found no errors heater temperature was 134 Unit working as design advise customer how unit operate now,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WOD77EC0HS02

Near Independence, OH 44131

Brian M

Job Details: 10/22/2021

Installed panel OP Test Ok

We serviced a

MAYTAG STACK W/D

Model MHW6630HC0

Near Streetsboro, OH 44241

Brian M

Job Details: 10/22/2021

Customer no longer needs looked at

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Chesterland, OH 44026

Joe O

Job Details: 10/22/2021

Cc: not workingFound unit was not receiving proper power. Customer does not have grounded outlets. Customer using 3 to 2 prong adapters. Advised customer unit needs to be properly grounded. Swapped adapter with another adapter. Unit started. Ran auto test and calibration. Unit not shifting. Replaced actuator. Needs proper 3 prong grounded outlet. Op test ok; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL DRYER

Model MED7230HW2

Near Chagrin Falls, OH 44022

Joe O

Job Details: 10/22/2021

Cc: no air flowFound venting blocked. Removed debris. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDM03

Near Beachwood, OH 44122

Brian M

Job Details: 10/22/2021

Recovered refrigerant Installed compressor and drier Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.15 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok

We serviced a

AMANA RANGE

Model AGR4230BAW3

Near Willoughby Hills, OH 44092

Joe O

Job Details: 10/22/2021

Cc: burners all sparkingAdvised customer that is how they are designed. Tested burners and bake. Unit functioning as designed. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Novelty, OH 44072

Brian M

Job Details: 10/22/2021

Installed gearcase OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Mentor, OH 44060

Joe O

Job Details: 10/22/2021

Cc: leaking into ff sectionFound drain plugged. Needs drain cleared. Cleared drain. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Mayfield Heights, OH 44124

Jason N

Job Details: 10/22/2021

Installed evap harness. De iced evaporator. Good airflow to ff section. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Parkman, OH 44080

Brian M

Job Details: 10/22/2021

Cc unit not making ice after turning on after 3 weeks of being gone Found fill tube to be frozen Cleared fill tube OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Mentor, OH 44060

Corina B

Job Details: 10/22/2021

"Checked with nitrogen found a leak on the ff evaporator. Recovered refrigerant, replaced evap and drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok ; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Geneva, OH 44041

Dan H

Job Details: 10/22/2021

"Customer complaint that strike broke off, confirmed, installed new strike, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS01

Near Mentor, OH 44060

Joe O

Job Details: 10/22/2021

Cc: not working after power outageFound compressor not running. Found inverter receiving proper power. Hooked up compressor tester. Compressor starting. Needs inverter. Customer had a inverter. Installed customer supplied inverter. Unit is cooling. Advised to allow 24 hours for temps to adjust. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS05

Near Kirtland, OH 44094

Jason N

Job Details: 10/22/2021

Installed inlet fill valve. Ice maker filled with water. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL1

Near Middlefield, OH 44062

Brian M

Job Details: 10/22/2021

Cc unit wont power on Unit turned on for me but shortly shut off before fill test Tried to reset power but unit is no longer responding Needs control Office to schedule ; ordrng 1 W11305303 (cntrl-elec)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM00

Near North Ridgeville, OH 44039

Marie V

Job Details: 10/22/2021

"Cc that the unit stopped making ice. Confirmed. Took temps 7* freezer and 42* fresh food section. Check error codes on ice maker E1 and e5. Not cooling. Took evaporator cover off found block of ice no half of frost on evap. Unit is Loosing refrigerant , check for outside leak, cant find leak, most likely internal leak, added refrigerant to unit and got ride of ice. . Op test ok cant be rpair"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Strongsville, OH 44149

Marie V

Job Details: 10/21/2021

"Cc that the unit is not working. Confirmed.nothing is working just UI when you press any button. Set mat on floor, removed unit and inspected control, receiving 120V. Unit will need main control; ordrng 1 W10843055 (Control)"

We serviced a

CALORIC RANGE

Model RST376-UW

Near Willowick, OH 44095

Dan H

Job Details: 10/21/2021

"Customer complaint that oven is not heating , confirmed, display flashing f7(shorted touchpad ) error code, unit needs new touch pad, no parts found in look ups"

We serviced a

MAYTAG DRYER

Model LDG7334AAE

Near Euclid, OH 44123

Corina B

Job Details: 10/21/2021

"Replaced the blower wheel, supports and belt. Opt test ok"

We serviced a

MAYTAG WASHER

Model WFW6620HW2

Near Cleveland, OH 44113

Corina B

Job Details: 10/21/2021

"CC that the unit is making a banging noise when agitating. Model and serial do not match. Called office Cust showed a pop. Out of warranty. Going to send paperwork over when unit was finished. Ran diag F9e1 Long drain, F8e1 Valve failure. Checked the valve and drain, good. Started a wash and a spin no unusual noises. Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Euclid, OH 44132

Dan H

Job Details: 10/21/2021

"Customer complaint that panel is not lighting up, user interface lit right up, ran diagnostics, found f2e1(stuck key) error code, unit passed user interface test, ran test cycle, all components working, unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Painesville, OH 44077

Joe O

Job Details: 10/21/2021

"Installed lid lock, and ui. Ran auto test and calibration. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Chagrin Falls, OH 44023

Jason N

Job Details: 10/21/2021

Installed power board and driver board. All functions tested good. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Willoughby, OH 44094

Joe O

Job Details: 10/21/2021

Customer stated unit has not leaked since our last visit. Tightening drain filter cap stopped leaking. Customer does not want to continue with drain install. Took unused drain pump to returnOffice to refund parts and labor; saved tckt

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS10

Near Solon, OH 44139

Jason N

Job Details: 10/21/2021

"Cc unit hood light not turning off or changing light levels Confirmed pressing the light button will not change levels or turn off. Light control circuit on main board not working. Unit needs control board. Control not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11467778 (Control board)"

We serviced a

KITCHENAID B/IN REFRIGERATO

Model KSSS48MHX00

Near Moreland Hills, OH 44022

Jason N

Job Details: 10/21/2021

"Installed evaporator fan. No abnormal noises heard, op test good."

We serviced a

MAYTAG WASHER

Model MVWC400XW3

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 10/21/2021

"Found capacitor blew up and cause a fire took pictures call safety team and still on hold its been 20 minutes no answer ; ordrng 1 W10804664 (Capacitor) and 1 WPW10268821 (Harrness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055DRE00

Near Fairview Park, OH 44126

Gabriel P

Job Details: 10/21/2021

Took evap panel off no ice clogged cant fine issue working as design

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Geneva, OH 44041

Brian M

Job Details: 10/21/2021

Cc of frost upper right side of freezer Found gasket not hitting frame Adjusted gasket and got it to sit properly OP Test Ok Advised on gasket positioning

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW00

Near Orwell, OH 44076

Brian M

Job Details: 10/21/2021

Did not install door gasket is the same way on new door Took a little bit of super glue and tackd gasket into place OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Middlefield, OH 44062

Brian M

Job Details: 10/21/2021

Installed control and UI Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model MER6550AAW

Near Columbia Station, OH 44028

David R

Job Details: 10/21/2021

"Unit is about 25-30 years old. Cc when turning clean cycle on, it will lock both ovens, customer Could not get oven unlock. Customer unplugged unit and was able to open doors. Went through owners manual. Let customer know only one oven can be cleaned at a time but both will lock while cleaning. Unit is working properly."

We serviced a

MAYTAG DRYER GAS

Model DG612

Near Brecksville, OH 44141

David R

Job Details: 10/21/2021

"Replaced blower wheel. Tested. Good, op test ok."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Lorain, OH 44052

Angel

Job Details: 10/21/2021

"Replaced side panel, knob, and cook top. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Avon Lake, OH 44012

Angel

Job Details: 10/21/2021

Cc that unit would not turn on. Verified and unit was turning on it was not spinning because the hub was stripped. Replaced hub from truck stock ran a auto test unit working as designed. Recommended customer to only fill washer with 6 to 8 regular bath towels for full load and 1 to 2 tablespoons of detergent to wash clothes.Opt test ok; used 1 W10528947 (HUB) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Cleveland, OH 44109

Corina B

Job Details: 10/21/2021

Replaced the door. Opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Parma, OH 44134

Corina B

Job Details: 10/21/2021

"CC that the unit beeps and does not start. Ran diag 8-4 Overfill switch open 9-2 drain motor. Checked the drain hose, no kink. started a cycle, no leaks. Ran a calibration no leaks. ran a calibration found suds in the tub. Checked the heater grommets, good. Will need the replace the dispenser. ; ordrng 1 W11412300 (Dispenser)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Independence, OH 44131

Corina B

Job Details: 10/21/2021

"CC that the freezer door is loose, not making ice and frost in the freezer. Confirmed. Found the freezer door bottom 2 screws not holding the door. Found frost in the freezer. The ice maker was turned off. Steamed out the freezer. Advised cust about the on and off lever. Re attached the door, correctly. Cycled the ice maker.Opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25INSS01

Near Solon, OH 44139

Corina B

Job Details: 10/21/2021

"CC that the unit is chirping. Confirmed. Found the control board, beeping. The damper is opening and closing nothing else is running. Called BJ will need the main control. Cust will discuss with husband on next step; ordrng 1 W10823804 (Control)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PF3

Near Chagrin Falls, OH 44022

Corina B

Job Details: 10/21/2021

CC that there is ice clumping. Confirmed. Found the ice maker cracked. Will need a new ice maker.; ordrng 1 243297613 (Ice maker)

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Manny

Job Details: 10/21/2021

"Replaced equalization tank as advise by techline unit still in a constant drain, calling wpl techline informed him that we replaced all parts, he asked for serials of all parts replaced, so he can summit a report to the engineer team, so they can help he said he will send the file to review and they will contact us and customer to let us know whats next; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Highland Heights, OH 44143

Joe O

Job Details: 10/21/2021

"Cc: not cooling ff section, not making ice, deli board not functioningFound no stored error codes for unit or ice maker. Found ff evap completely frosted over. Found deli board will not display, or allow selections. Deli board is receiving proper power. Found thermistors check good. Needs main control and deli board. Control out of stock. Office to reschedule; ordrng 1 WPW10675033 (cntrl-elec) and 1 WPW10677119 (cntrl-elec)"

We serviced a

KITCHENAID RANGE

Model KSGB900ESS4

Near Seven Hills, OH 44131

David R

Job Details: 10/21/2021

"Replaced parts. Drawer still not closing. Repositioned wire cover inside. Found frame pushed in from when unit was damaged during delivery. Frame is non repairable. Calling techline. Documented as frame is a non repairable item. Customer needs to have POP ; O-emld tckt"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Lakewood, OH 44107

Gabriel P

Job Details: 10/21/2021

"Found error code f6e0 lost communication,ordering parts ; ordrng 1 W11339755 (Console) and 1 W11205353 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVMS6

Near Westlake, OH 44145

Gabriel P

Job Details: 10/21/2021

Found unit ui in sabbath mode and also fade with lines try to take it out of sabbath mode but cant call whirlpool and couldnt get it out of sabbath mode there has to be a shorted key explain customer also found bad news on part is discontinued cannot be fix

We serviced a

FRIGIDAIRE WASHER

Model CWS3600AS1

Near Westlake, OH 44145

Gabriel P

Job Details: 10/21/2021

Ran spin cycle did not walk ran some towels and did not walk cannot duplicate issue opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model MTF2156GES

Near Cleveland, OH 44111

Marie V

Job Details: 10/21/2021

"Cc that the freezer has frost, confirmed. Found bottom gasket torn, will need to be replaced. Cust will not fix.; ordrng 1 WP61004017 (Seal black), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model UMV1160CW8

Near Mayfield Heights, OH 44124

Joe O

Job Details: 10/21/2021

"Cc: sound like popcornReplaced turn table motor, support, and ring. Tested. Op test ok"

We serviced a

GE COOKTOP GAS

Model ZGU384NSM2SS

Near Westlake, OH 44145

Gabriel P

Job Details: 10/21/2021

Found no issue it takes 3 clicks to light but is normal explain customer as long as it lights is good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Warrensville Heights, OH 44128

Jason N

Job Details: 10/21/2021

"Cc condensation forming on freezer doorCustomer stated condensation is accumulating on door and center divider, running down and pooling on floor. Found condensation forming on top of center mullion, sticking to door gasket. Added silicone to both sides of center mullion gap. Customer to monitor, call back if condensation returns."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Garfield Heights, OH 44128

Jason N

Job Details: 10/21/2021

Cc unit has no power Found both oven and microwave will no power on. Pulled unit to checked power. Found missing L1 from pigtail. Advised customer to call property manager or electrician.

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558VEM10

Near Mayfield Heights, OH 44124

Joe O

Job Details: 10/21/2021

"Installed ice maker. Cover, and harness. Cycled. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF995FIFZ00

Near Westlake, OH 44145

Angel

Job Details: 10/21/2021

Replace evap cover and main control board. Opt test ok. Took core

We serviced a

WHIRLPOOL RANGE

Model WFE540H0AS

Near Streetsboro, OH 44241

Brian M

Job Details: 10/21/2021

"Installed element ran test bake no good Relay stuck open Needs control ; ordrng 1 WPW10586737 (cntrl-elec), used 2 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model SF369LEMT0

Near Chagrin Falls, OH 44022

Jason N

Job Details: 10/21/2021

Cc unit needs oven light installedInstalled customer supplied light bulb. Oven light tests good.

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ3

Near Westlake, OH 44145

Angel

Job Details: 10/21/2021

"Cc that unit is giving a F1E4 error code for the relay on acu. Will need to replace the ACU. Customer said they rather buy a new one do not order part.; ordrng 1 W11342846 (Control board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHW1

Near Cleveland Heights, OH 44118

Joe O

Job Details: 10/21/2021

Found new door panel damaged. Re ordering door. Door out of stock. Office to reschedule ; ordrng 1 W11116419 (panel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Avon, OH 44011

Angel

Job Details: 10/21/2021

Cc that drawer handle on freezer section keeps coming off. Found tabs on top handle snapped will need new handle. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Parma, OH 44130

David R

Job Details: 10/21/2021

"FZ hard to pull out. Rail Slides are hard to pull out, ice stuck in, after steaming out still not moving in/out correctly. Ordering slides. ; ordrng 1 WPW10397636 (Slide left) and 1 WPW10397635 (Slide right)"

We serviced a

WHIRLPOOL WASHER

Model WTW8200YW0

Near Strongsville, OH 44136

David R

Job Details: 10/21/2021

"Cc unit will not stop cycle, when it gets down to last minute screen will go blank and unit will get running, only way to stop it is to unplug it.Called techline. Did not need to call safety. Went over control relay for drain could be bad and pressure hose could be clogged. Checked and pressure hose good, blew through no problem. Will need control and pressure hose. Gave estimate to customer. Do not order at this time. ; ordrng 1 W10763748 (Control) and 1 WP353244 (Pressure hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Strongsville, OH 44136

David R

Job Details: 10/21/2021

"Called techline , ran test 120, icemaker is passing and returning to home position, ran test 96, water dispensing from front, good. Ran test 97, water leaking from back side behind icemaker, bad water full tube. Ordering***Run test 96 front water dispenser, then test 97, icemaker water dispenser; ordrng 1 W11401679 (Fill tube)"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Aurora, OH 44202

Brian M

Job Details: 10/21/2021

Installed suspension OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model MGDB766FW0

Near Highland Heights, OH 44143

Dan H

Job Details: 10/21/2021

"Installed new door switch, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG540H0ES1

Near Cleveland, OH 44105

Jason N

Job Details: 10/21/2021

"Cc unit oven not working Ran bake test, good spark and ignition but gas stopped after a second. Ran broil test, same result, good spark and ignition but flame quickly went out after a second or two. Gas valves not receiving proper power. Unit needs DSI board. ; ordrng 1 WPW10511278 (DSI board)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, OH 44105

Jason N

Job Details: 10/21/2021

"Cc unit displays check drain Ran diagnostics, found codes f9e1 for long drain fault and f1e2 for motor module over voltage. Ran auto test cycle, unit stuck at drain out. Pulled pressure hose, blew through hose, checked clear. Unit stuck in drain out mode. Unit needs pressure sensor/main control. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11419171 (Main control)"

We serviced a

KITCHENAID MICRO OVEN

Model KHMS2050SSS2

Near Beachwood, OH 44122

Joe O

Job Details: 10/21/2021

Attempted to install controls and lamps. Found housing for switch board broken and will not hold switch board. socket for lamps loose. Needs panel and lamp sockets.Panel shows discontinued. Spoke with BJ. He stated to bring take all ordered parts and he will speak with AB. BJ stated AB stated to advise customer unit is not repairable.Took parts to return; ordrng 1 W10245709 (panel(discontinued)) and 2 W10143958 (housng-lmp)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB02

Near Pepper Pike, OH 44124

Corina B

Job Details: 10/21/2021

"CC that the unit is freezing food. Unit is in defrost when arriving. Ff 42*-45* Fz 5*. Food is not frozen, just firm to the touch. Like dips, butter. Called t/l Joel raise the temp to 39* and 3*. And keep raising temp unit satisfied. Data logger will need to be used if milk, eggs, lettuce etc are frozen. Opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Strongsville, OH 44149

Angel

Job Details: 10/21/2021

Replaced evaporator drip pan installed zip ties and cleared out drain tube. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJZ00

Near Cleveland Heights, OH 44118

Jason N

Job Details: 10/21/2021

"Cc unit not cooling Customer states unit will randomly stop cooling in the ff section. Will stay stay at 50-60 degrees. Freezer section has been fine. Ff section reading average of 55 degrees, freezer temps at -5 degrees. Ran diagnostics mode, all functions are working, fans and damper control. No faults at end of mode. Checked thermistor resistances at control board. Both freezer and ff section thermistors reading correct resistance according to temp chart. Ordering main control and UI control. Main control not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11487480 (Control) and 1 W11394630 (UI control)"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Chagrin Falls, OH 44023

Brian M

Job Details: 10/21/2021

Cc of lf error Ran fill test cold trickling hot has nothing Replaced valve using truck stock OP Test Ok ; used 1 W11165546 (VALVE) from stock

We serviced a

AMANA REFRIGERATOR

Model ARB2257CC

Near Chardon, OH 44024

Brian M

Job Details: 10/21/2021

Cc of moisture in fridge section under door gasket Removed and inspected gasket Cleaned gasket in sink and put back on Seems to seal better Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Avon, OH 44011

Gabriel P

Job Details: 10/21/2021

"Found condenser making rattleling sound use same insulation to separate condenser line from vibration to the metal noise when away advise customer to monitor,opt test ok"

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Lyndhurst, OH 44124

Corina B

Job Details: 10/21/2021

Replaced the ui. Tested the key pad. Heated oven to 350*. Opt test ok

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near North Ridgeville, OH 44039

Angel

Job Details: 10/21/2021

Cc that unit was not turning off but only sometimes. Replaced timer with new one and explained customer that when there going to set a cycle or time they will need to rotate the knob clockwise only not counter clockwise because it will damage the timer. Tested unit and called safety to notify issue. Opt test ok.

We serviced a

MAYTAG RANGE

Model MER6872BAQ

Near Chardon, OH 44024

Brian M

Job Details: 10/21/2021

Cc that broil comes on when trying to bake in lower Found relay stuck closed on lower oven Needs control Control is NLa 74006217 ; ordrng 1 74006217 (cntrl-elec)

We serviced a

KITCHENAID ICE MAKER

Model KUIX305EWH0

Near Woodmere, OH 44122

Manny

Job Details: 10/21/2021

"Cc unit still not making ice. Tested all components through service mode, compressor was shutting off after a few seconds of running, pull unit out and compressor is running with no issues, good frost pattern on evap plate and good water flow."

We serviced a

KITCHENAID RANGE

Model KERS202BWH0

Near Cleveland, OH 44103

Jason N

Job Details: 10/21/2021

Installed bake element. Ran bake test to 300 degrees. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Euclid, OH 44117

Corina B

Job Details: 10/21/2021

Replaced the ice maker. Cycled. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Strongsville, OH 44136

David R

Job Details: 10/21/2021

"Replaced control, unit turning on. Checked different functions. Lid lock is working, valves good, drain good. Spin and agitate not working. Found wires cut underneath to stator. Harness might also been shorter. Control had a little burning smell to it. Ordering parts needed to complete repair.** requesting double labor ; ordrng 1 W11510463 (Control) and 1 W11568984 (Harness) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"

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