We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FSX00
Near Shaker Heights, OH 44120
Brian M
Job Details:
09/23/2022
"Cc of frost build up on upper portion of freezer bins Can not determine issue Gasket seems to be sealing Advised to shut down fridge and allow freezer to self defrost for about a day then then turn it back on and watch Possibly issue with door insulationDoor has SPECIAL CABINET MATCHING FRONT Extra labor needed to swap panel on door ; ordrng 1 LW10258747 (dor-fip ss), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDB200VQ0
Near Independence, OH 44131
Manny
Job Details:
09/23/2022
"Replaced thermal fuse and drum seal, ran normal cycle, good heat and no noise, opt test ok"
We serviced a
MAYTAG DRYER
Model MED6000XW2
Near Fairview Park, OH 44126
Angel
Job Details:
09/23/2022
Cc that unit is not heating. Verified power to unit and it was good took apart unit and found that the thermal cutoff was open replaced it with kit from truck stock tested unit. Opt test ok.; ordrng 1 280148 (Thermal cut-off)
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Cleveland, OH 44109
Manny
Job Details:
09/23/2022
"Cc unit leaves clothing wet at the end of the cycle, ran diagnostics and no codes found, ran test cycle unit working as designed but during draining notice the lint catch at the and of the hose is full of lint and sink draining slow causing the unit to siphon the water back in. Unit is working as designed, op test ok"
We serviced a
KENMORE REFRIGERATOR
Model 596.72003016
Near Chardon, OH 44024
Joe O
Job Details:
09/23/2022
Installed damper and control. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
GE WASHER
Model GFW550SSN0WW
Near Perry, OH 44081
Dan
Job Details:
09/23/2022
"Installed new valve, op test good"
We serviced a
KITCHENAID BUILT IN OVEN
Model KEMS378SBL05
Near Newbury Township, OH 44065
Brian M
Job Details:
09/23/2022
Cc unit not heating on microwave Found miscommunication error Recommendation. Is to replace the wide interface/ manager and ui Wide interface board is discontinued ; ordrng 1 W10120228 (cntrl- NLA) and 1 WPW10350780 (cntrl-elec) and 1 WPW10460454 (cntrl-elec) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW
Near Burton, OH 44021
Brian M
Job Details:
09/23/2022
Cc unit starting after a few loads and flashing a code Found error f5 e4 lid not opened in between cyclesAdvised customer on usage Advised to watch If customer calls back please pre Id lid lock and control ; ordrng 1 W11414731 (Lid lock) and 1 W11428994 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ
Near North Royalton, OH 44133
Gabriel P
Job Details:
09/23/2022
"Pre heat unit in covect and bake unit working as design,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LV1
Near Broadview Heights, OH 44147
Gabriel P
Job Details:
09/23/2022
Unit working as design
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near North Royalton, OH 44133
Gabriel P
Job Details:
09/23/2022
"Replace door,opt test ok"
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Columbia Station, OH 44028
Gabriel P
Job Details:
09/23/2022
Replace user interface technician it did not fix issue the complaint was that light inside oven stay on and oven will not start found that latch was open and whirlpool tech line also advise me to order control for light maybe a relay is bad; ordrng 1 W11385634 (Control) and 1 W11029221 (Latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Elyria, OH 44035
Gabriel P
Job Details:
09/23/2022
"Replace control,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS0
Near Rocky River, OH 44116
Angel
Job Details:
09/23/2022
Cc that unit was making a loud noise when dispensing ice. Customer went to show me what the sound was and it was working perfectly. Unit is working fine and making ice. Opt test ok.
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Mayfield Heights, OH 44143
Jason N
Job Details:
09/23/2022
Installed timer and knob. Op test good.
We serviced a
KENMORE WALL OVEN
Model 9113138818
Near Cleveland, OH 44104
Corina B
Job Details:
09/23/2022
CC that the unit is not turning on. Confirmed. The bake and broil are not responding when pushing. Will need a new control. Part is nla. ; ordrng 1 WB19X255 (Control)
We serviced a
GE WASHER
Model GFW550SSN0WW
Near Perry, OH 44081
Joe O
Job Details:
09/23/2022
"Cc: water damageCustomer stated they ran 5 loads on unit and noticed water leaking on the floor. Stated they started noticing water leaking around the 3rd or 4th load. Customer checked behind unit and found the drain hose popped out of stand pipe. Found 2 area rugs that was in the basement got wet from water. Water under flooring, and ran into carpet in the bedroom. Customer cleaned up the water. The ceiling in the basement still has water dripping from rafters. No actual warped wood or mold would be seen this soon."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Lorain, OH 44053
Angel
Job Details:
09/23/2022
Cc that unit in the ff section was not cooling and freezer top stuff were thawing out. Verified and could not here the fan running took off evaporator cover and found that the fan connector was not on all the way connected fan properly explained to customer what happened. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Ravenna, OH 44266
Brian M
Job Details:
09/23/2022
Cc of ice build up on rear of icemaker Found bulletin ,Recommend seal replacement and ui/control update ; ordrng 1 W10612142 (adapter) and 1 W10878992 (cntrl-elec) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Willoughby, OH 44094
Corina B
Job Details:
09/23/2022
Replaced the control and thermistor. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Wellington, OH 44090
Gabriel P
Job Details:
09/23/2022
Found drip pan clog un clog it with the steamer but seal is ripped ordering ; ordrng 2 W10830162 (Gasket)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Willoughby, OH 44094
Joe O
Job Details:
09/23/2022
"Cc: not making iceFound ice maker error code e5(ice maker mold thermistor is bad). Cycled ice maker, ice maker cycling, water valve humming no water entering. Ran fill tube heater test. Re tested fill. Found unit had a frozen fill tube. Built estimate for ice maker. Advised customer when unit had no water pressure it may have caused the drops in the line to freeze. ; ordrng 1 W11579560 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Grafton, OH 44044
Gabriel P
Job Details:
09/23/2022
Icemaker not asking for water ordering ; ordrng 1 W11517113 (Icemaker)
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Painesville, OH 44077
Jason N
Job Details:
09/23/2022
Installed top bearing. Ran dryer op test. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHAXST03
Near Mentor, OH 44060
Jason N
Job Details:
09/23/2022
Installed ADC board. All functions passed. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Ashtabula, OH 44004
Dan
Job Details:
09/23/2022
"Customer complaint of water dripping from dispenser, found ice chute door not sealing properly , unit needs new ice door assembly ; ordrng 1 W11423784 (Ice door)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS0
Near Rock Creek, OH 44084
Dan
Job Details:
09/23/2022
"Customer complaint that unit is not cleaning dishes, ran test cycle, found f7e1(no heat) error code, unit filled wash motor started, incoming water temperature at 87 degrees , unit completed test cycle, heater is working, unit needs new control, customer does not want repair at this time; ordrng 1 W10854225 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Rock Creek, OH 44084
Dan
Job Details:
09/23/2022
"Cleared evaporator drain tube, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Euclid, OH 44117
Corina B
Job Details:
09/23/2022
Replaced the freezer light and icemaker. Opt test ok ; used 1 W10882923 (ICE MAKER ASSY) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS
Near Shaker Heights, OH 44120
Corina B
Job Details:
09/23/2022
"Replaced the drain pump and pump/motor. Ran a calibration. Took picture of old pump and motor where it was leaking. Did not see any leaking. Advised cust to monitor the unit. Opt test ok ; used 1 W10876537 (PUMP-DRAIN), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4207JW
Near Lorain, OH 44053
Angel
Job Details:
09/23/2022
Replaced door because customer removed the 10 year manufacturer label and left the mark on door. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Streetsboro, OH 44241
Brian M
Job Details:
09/23/2022
Cc unit not running Found unit not running but lights are on No fan no compressor Unplugged unit for 3 min and plugged back in Full function returned Advised to watch If recall happens please pre id boards; ordrng 1 W10843055 (cntrl-elec) and 1 W10830278 (cntrl-elec) and 1 W11387386 (Ui)
We serviced a
GE REFRIGERATOR
Model GSS25GGHGCWW
Near Euclid, OH 44117
Joe O
Job Details:
09/23/2022
"Cc: freezer light not functioning, temp concernsFound temps in ff at 39 degrees, freezer at 4 degrees. Found lights are functioning. Customer thought there was a light near the ice maker. Advised there is only 1 light in the freezer. Unit functioning as designed. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS03
Near Mentor, OH 44060
Jason N
Job Details:
09/23/2022
Installed ff evaporator fan motor. No abnormal noise heard. Op test good.
We serviced a
KITCHENAID COOKTOP GAS
Model KGCD807XSS01
Near Strongsville, OH 44136
Gabriel P
Job Details:
09/23/2022
Customer supposedly inspected part and say it was good and box was open so I took unit apart and when I when to replace part it was damage put everything back up and re ordering and scheduling ; schdld next appmnt for 9/30 FRI !
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X16DW06
Near Bedford, OH 44146
Corina B
Job Details:
09/23/2022
Replaced the control. Checked the evaporator good frost pattern. Opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED8200YW0
Near Seven Hills, OH 44131
Corina B
Job Details:
09/23/2022
"CC that the door does not shut and there is a loud noise. Confirmed. Found the idler pulley worn and the door catch is broken. Replaced the dryer repair kit and catch from t/s. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT), and 1 WPW10111905 (DOOR CATCH) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS247HS0
Near Aurora, OH 44202
Brian M
Job Details:
09/23/2022
Cc unit not washing and door is hard to shut and spray arm broken Unit needs leveled also sump not creating enough pressure to spray water Needs sump ; ordrng 1 W10899563 (pump&motor) and 1 SHIPPING (shipping and handling) and 1 WPW10327455 (spray arm upper) and 1 WP3400918 (upper spray arm ret)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Euclid, OH 44143
Joe O
Job Details:
09/23/2022
"Cc: not drainingFound installers put 2 1 way valve 90s on unit instead of connecting correct hose. Customer has garbage disposal, advised customer they could connect directly to garbage disposal, but would need plumber to replace smaller drain port. Customer is going to contact plumber to get drain ran to garbage disposal. Removed 1 way valve out of 90 so unit will drain. Tested. Op test ok"
We serviced a
GE DRYER
Model GDT42EASJ0WW
Near Berea, OH 44017
Manny
Job Details:
09/23/2022
"Cc that unit was making the same noise but louder, stated husband shook the unit and the noise stopped since, ran test and no noise removed top cover to verify nothing was loose, and found a black screw (not from the unit) wedge between drum and glide bracket, removed screw and put unit back together ran normal cycle opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Roaming Shores, OH 44084
Dan
Job Details:
09/23/2022
"Customer complaint of water build up in fresh food section , confirmed, found greater than 1/4 gap in case at bottom, called whirlpool techline spoke to Liam, unit cannot be repaired."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXB00
Near Solon, OH 44139
Brian M
Job Details:
09/23/2022
Cc of water build up again Found drain pan frozen over Spoke to whirlpool they advised trying to push a 1/4 line through that will not go all the way They advised its a collapsed drain and no repair is available for that condition.
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near Broadview Heights, OH 44147
Gabriel P
Job Details:
09/23/2022
Customer complaint of smell and that there is a filter to clean advise her that the only one that has a filter is front load advise her use clea washer cycle with affresh tablet
We serviced a
WHIRLPOOL WASH/DRY COMBO
Model LTE5243DT3
Near Cleveland, OH 44114
Manny
Job Details:
09/23/2022
"Cc unit not spinning, and that smelled like electrical burn, ran normal cycle and good, switch to spin and unit draining and spinning properly, cant duplicate issue opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Solon, OH 44139
Brian M
Job Details:
09/22/2022
Cc unit frosted up in freezer Fridge is located in a garage that is not temp controlled Found fridge gasket not sealing Cleaned visible frost Advised to check gaskets
We serviced a
GE REFRIGERATOR
Model CWE23SSHQSS
Near Chagrin Falls, OH 44022
Brian M
Job Details:
09/22/2022
Installed line and valve OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Cleveland Heights, OH 44106
Corina B
Job Details:
09/22/2022
"CC that the unit will start and the end. Ran diag F7e1 Tachometer missing or Wrong Signal, ran a calibration. Started a cycle would not start. Replaced the capacitor still not working. Replaced the shifter. Started a drain cycle and a quick wash. Opt test ok. ; used 1 W11395618 (CAPACITOR), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Parma, OH 44129
David R
Job Details:
09/22/2022
"Cc unit not cooling correctly. Had other problems with lights not working correctly and temp freezing items but now unit not cooling. Took temps, 50-60* Both sections, big ball of ice on evap line. Sealed system repair. Air possible getting into system and causing comp to pass air into system, comp is the only part covered, gave estimate for repair, customer paid SVC only, do not order parts. **4 count for comp, evap, components. Sealed system repair. ; ordrng 1 W11353815 (Control) and 1 W11551368 (Harness) and 1 W10836706 (Evap) and 1 W11209866 (Comp), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Cleveland, OH 44130
David R
Job Details:
09/22/2022
Cc unit is tearing holes in clothes. Ran a clothes along drum and ring. Not snagging. Ordering agitator. ; ordrng 1 W11614636 (Agitator) and 1 W11510461 (Impeller)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Strongsville, OH 44136
David R
Job Details:
09/22/2022
Replaced slides. Had customer test out. Good. Op Test Ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS00
Near Willoughby Hills, OH 44092
Jason N
Job Details:
09/22/2022
Cc unit lights not workingConfirmed several LEDs in unit not working. Replaced all LED modules using customer supplied pre Id parts, Illumination restored to unit. Op
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Chagrin Falls, OH 44023
Brian M
Job Details:
09/22/2022
C no cool Found bottom 2 coils of evap completely frosted up Needs sealed system repair Spoke to BJ about warranty Service bench and service matters shows a 1 year but customers user guide shows a 5 year Took pics of user guide ; ordrng 1 W10507884 (compressor) and 1 WP2188822 (evaporator) and 1 WPW10143759 (dryer)
We serviced a
JENN-AIR RANGE
Model JGS9900CDS02
Near Chardon, OH 44024
Brian M
Job Details:
09/22/2022
"Cc unit starts bake as soon as you plug it in Inspected unit no physical issue found Plugged unit in. Unit did not start bake right away.. manually turned bake on and off several times before allowing it to pre heat to 350 Reach temps and allowed unit to cycle a few times Could not duplicate issue Advised it could be a control issue ; ordrng 1 WP8507P236-60 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ7
Near Westlake, OH 44145
Gabriel P
Job Details:
09/22/2022
"Replace control,and motor opt test ok opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF6
Near Cleveland, OH 44121
Joe O
Job Details:
09/22/2022
"Cc: not cooling properlyCustomer stated unit was not cooling had another company out, they stated unit had a sealed system leak. Found temps in ff section at 39 degrees, freezer at 5 degrees. Customer has no products in unit. Unit has a good frost pattern. Fans are running. Compressor is not hot. Unit has good temps. Not frosted over. Advised customer could have had a glitch in the control and unplugging and letting it sit could have reset the control. Could not duplicate issue. Op test ok"
We serviced a
ROPER RANGE
Model 562510AZX0
Near Mayfield Heights, OH 44124
Joe O
Job Details:
09/22/2022
"Cc: not ignitingCould not source any Info on unit. No tech sheets, no parts. Found no gas getting to gas valve. Gas is turned on to unit. Unit has multiple gas valve components, and no parts can be found. Unable to fixCustomer did not have credit card Available. Office to contact for svc; saved tckt"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Bedford, OH 44146
Gabriel P
Job Details:
09/22/2022
"Steam all ice and Replace control and harness,opt test ok"
We serviced a
GE REFRIGERATOR
Model PTC22MBMARWW
Near Mayfield Heights, OH 44124
Joe O
Job Details:
09/22/2022
"Cc: not making iceFound ice maker turned off. Turned ice maker on, cycled. Ice maker cycling, and filling but leaking from side of ice maker. Needs ice makerParts break down did not show an ice maker. Reached out to bj, he reached out to vendor. Vendor found ice maker kit for unit. Customer does not want to repair at this time; ordrng 1 WR30X10093 (icemaker asm), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mayfield Heights, OH 44124
Joe O
Job Details:
09/22/2022
"Cc: not spinning out, wrinkled clothes, vibratingCustomer stated clothes are still wet at end of cycle, and wrinkled. Found no stored error codes. Ran auto test. Unit filling(water temps are correct), unit is washing, has strong drain pressure. Ran manual spin. Unit well balanced, and is entering high speed spin. Advised customer to try different water temps for wrinkled clothes. Advised customer on the design and why the unit has a small vibration. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Strongsville, OH 44149
David R
Job Details:
09/22/2022
Replaced heater. Tested. Unit good. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Angel
Job Details:
09/22/2022
Replaced control board. Opt test ok.
We serviced a
GE REFRIGERATOR
Model GNE25JMKCFES
Near Willoughby, OH 44094
Corina B
Job Details:
09/22/2022
"CC that there is a clicking noise. Confirmed. Found the start relay turning the compressor on and off. Used the start relay box compressor turns on and stays at 1.3 amps. Will need a new start relay and capacitor ; ordrng 1 WR55X24064 (Capacitor) and 1 WR08X26736 (Start relay), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Cleveland, OH 44113
Manny
Job Details:
09/22/2022
"Cc unit no powering on, turned unit on with no issues, ran diagnostics and no codes found, unit is working as designed opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Mayfield Heights, OH 44124
Joe O
Job Details:
09/22/2022
Installed gasket. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TF9
Near Mentor, OH 44060
Jason N
Job Details:
09/22/2022
"Cc unit front control lights not working and ice maker brokenConfirmed some LEDs not working in front UI panel. Found ice container broken due to water leaking from ice maker area into ice container. Ice maker housing is warped and causing fill cup to leak water around ice maker. Customer also stated they are were only getting crushed ice when working. Found selector solenoid swelled, not allowing yoke to drop back into place. Customer also wants to order shelves to replace broken ones, quoted cost since warranty will not cover, customer is ok with that. ; ordrng 1 5304512624 (UI control) and 1 242303601 (Housing) and 1 5304504455 (Fill cup) and 1 241675704 (Solenoid) and 1 240334202 (Fzr bin) and 1 241969501 (Cover meat pan) and 1 5304522722 (Ice container)"
We serviced a
GE DRYER
Model DPSE810EG0WT
Near Madison, OH 44057
Dan
Job Details:
09/22/2022
"Customer complaint of clicking noise, confirmed, found drum baffle screw backed out and hit cabinet, tightened, op test good"
We serviced a
GE RANGE
Model JBP74SN1SS
Near Parma, OH 44129
Gabriel P
Job Details:
09/22/2022
"Found latch lock and clicking fix mechanical issue,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
09/22/2022
"Replace valve,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Cleveland, OH 44113
Angel
Job Details:
09/22/2022
Cc that unit is not working properly. Ran diagnostics and no error codes tested unit and its running and heating perfectly cannot find a issue with unit explained to customer to make sure they clean out the lint traps and if there doing mixed loads to use timed dry. Opt test ok.
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS4
Near LaGrange, OH 44050
David R
Job Details:
09/22/2022
"Let customer know to always turn power off to unit before replacing the bulb. Turning power off, replaced bulb. Turned power on. Tested. Good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAHM
Near Cleveland, OH 44135
Marie V
Job Details:
09/22/2022
"Cc that the unit is making a noise. Started unit noise comes from motor . Explain cust that thats water pressure, water valve is good. Cust will monitor unit. Gave estimate for motor but advise that noise can come back. Cust will not fix. Op test ok; ordrng 1 W11230164 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Lakewood, OH 44107
Marie V
Job Details:
09/22/2022
"Replaced gearcase, and slider. Ran calibration and auto test. Op test ok"
We serviced a
JENNAIR RANGE
Model D140
Near Lakewood, OH 44107
Marie V
Job Details:
09/22/2022
"Cc that some burners does not works and oven dont work. Started burners, working properly. Started oven did not want to start. Called Bj, found out that burner knob and selector was swapped. Corrected issue. And preheat oven to 350*. Took temps 350*. Showed cust. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXL2
Near Rocky River, OH 44116
Marie V
Job Details:
09/22/2022
"Cc that the unit will show a error code and then they rebooted unit but it happened again. Ran diag found error code F6E1 communication error between CCU and MCU, f6e2 communication error, F5E2 door lock error , F8E2 dispenser system error. Ran auto test unit did not run, will need control, ui, lock and dispenser motor. Ui is discontinued. ; ordrng 1 W10427967 (Control) and 1 W10388437 (Discontinued), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Westlake, OH 44145
Marie V
Job Details:
09/22/2022
When removing tub found that the bottom of unit is dented. The seal on unit does not seals all the way like the left hand side. Took pics also the tub at the top is dented as well. Office will contact once they have eta on the part.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Westlake, OH 44145
Marie V
Job Details:
09/22/2022
"Cc that the unit is making a loud noise. Is cooling but noisy. Took temps 34* in fresh food and 0* in freezer. No unusual noises at this point. Ran diag, compressor, condenser fan, evaporator fan, damper motor, ice maker cycled, ice maker filling with water. All good. Advice cust to please take a video when noise is happening, will help . Op test ok"
We serviced a
JENN-AIR ICE MAKER
Model JIM158XBRS1
Near Westlake, OH 44145
Marie V
Job Details:
09/22/2022
"Cc unit not making ice like it should or used to. Confirmed. Only few ice inside unit. Called bj to help diagnose. Found condenser clogged, also on diag ran compressor for few min, found full frost on ice sheet. Advice cust to monitor. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lakewood, OH 44107
Manny
Job Details:
09/22/2022
"Cc that wants the unit look at to make sure everything is working properly, ran diagnostics no error codes found, ran test cycle unit finished without any issues, unit working as designed,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Cleveland, OH 44135
Manny
Job Details:
09/22/2022
"Replaced all parts ordered, ran Diagnostics and calibration, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near North Ridgeville, OH 44039
David R
Job Details:
09/22/2022
Cc unit not working. F6 E2/E3 communication error. Will need main and Ui control. Ordering. ; ordrng 1 W11135391 (Ui) and 1 W11429620 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Grafton, OH 44044
David R
Job Details:
09/22/2022
"Took pics of liner. Epoxi will not work. Cracks are too big and indented. Called techline to document, non repairable. Techline documented. Will contact customer.saved tckt"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Painesville, OH 44077
Dan
Job Details:
09/22/2022
"Customer complaint that unit is not starting, confirmed, ran diagnostics no error codes found, unit needs new control; ordrng 1 W11512515 (Cntrl)"
We serviced a
GE RANGE
Model JGBS60DEK3BB
Near Painesville, OH 44077
Dan
Job Details:
09/22/2022
"Customer complaint that oven is not heating, confirmed found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG DRYER
Model MDE6800AYW
Near Painesville, OH 44077
Jason N
Job Details:
09/22/2022
"Cc unit making loud noiseRan dryer op test, found no abnormal noise to start, noise started after several minutes, loud buzzing and vibration. Noise is originating from drive motor. Quoted drive motor and blower wheel. Customer declined repair at this time, estimate only.; ordrng 1 WP33002795 (Drive motor) and 1 WP33002797 (Blower)"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Willoughby, OH 44094
Jason N
Job Details:
09/22/2022
"Cc unit not spinning out clothesRan auto test, found washplate spinning with basket, drive hub is worn. Replaced drive hub using truck stock part. Reran auto test, all functions passed. Op test good. ; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model KOSE500ESS05
Near Lyndhurst, OH 44124
Corina B
Job Details:
09/22/2022
Replaced the handle. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFG231LVQ1
Near Aurora, OH 44202
Corina B
Job Details:
09/22/2022
CC that the unit is not heating. Confirmed. Checked the igniter 2.8 amps. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Solon, OH 44139
Corina B
Job Details:
09/22/2022
"Replaced the drain pump. Started a cycle, no error codes water is pumping out of the drain hose. Opt test ok. The washer on the other side had water on the ground."
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Lorain, OH 44053
Gabriel P
Job Details:
09/22/2022
Found operating thermal stat open replace from t/s.opt test ok ; used 1 Wp8318268 (Thrmst -fix) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Painesville, OH 44077
Dan
Job Details:
09/22/2022
"Customer complaint that unit is leaking, found a cut in water line, installed new guess fitting, op test good ; used 1 2300868 (Guess fitting) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBRC36FMS00
Near Avon, OH 44011
Marie V
Job Details:
09/22/2022
Replaced fan and blade. Tested good. Cust ask question about a noise in freezer. Noise is from refrigerant going in evaporator. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Sheffield Lake, OH 44054
Gabriel P
Job Details:
09/22/2022
"Door was push down pop back in place,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Solon, OH 44139
Joe O
Job Details:
09/22/2022
"Cc: intermittently not allowing selections, panel peeling, display not functioning properlyFound ui panel separating. Display only showing a few lines, not showing time. Will not allow cycle selections. Needs console and uiUi out of stock. Office to reschedule; ordrng 1 W11460908 (Console) and 1 W11460962 (Ui)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near North Ridgeville, OH 44039
Angel
Job Details:
09/22/2022
Cc that unit had control board replaced like a month ago and now the unit started doing the same thing stops cooling. Verified temperatures and freezer was at 30* and ff section was at 69*. Took off evaporator cover and it seems like unit was just starting up from a defrost so i unplugged the fan and let the unit run too see what frost pattern it would get and after about 15mins unit had a full frost pattern. But found that clip for thermistor was cracked will have to order clip and thermistor also reordering control box since issue was better but started up again and unit has a good frost pattern. Office to reschedule control out if stock; ordrng 2 W11437914 (Clip)s and 1 W11546690 (Control box) and 1 W11546681 (Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Fairview Park, OH 44126
Manny
Job Details:
09/22/2022
"Cc unit not washing ran diagnostics and found codes F5e1 door switch stuck open ,F4e3 motor not running ,F7e1 no heat. Unit will need sump motor assembly, replaced pump&motor with TS#W11085683, ran diagnostics cycle op test ok; used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE3911QW0
Near Cleveland, OH 44113
Jason N
Job Details:
09/22/2022
Installed lid lock. Ran normal load test. Unit locked but did not advance into cycle. Diagnostics is still reading lid lock fault. Unit will need main control. Main control not showing in stock at Marcone. ; ordrng 1 5304511966 (Main control)
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW04
Near Mentor, OH 44060
Dan
Job Details:
09/22/2022
"Customer complaint that unit is leaking, tub full of water, ran drain and spin cycle, unit drained, canceled, started quick wash cycle, unit filled and began washing, no leaks found, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW1
Near Eastlake, OH 44095
Dan
Job Details:
09/22/2022
"Installed new gearcase, pulley, belt, shifter, and shield, op test good"
We serviced a
MAYTAG DRYER
Model MGDB950YW0
Near Solon, OH 44139
Corina B
Job Details:
09/22/2022
CC that there is squealing when it is running. Confirmed. Found the support rollers worn. Replaced the dryer repair kit from t/s. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM354EBS3
Near Strongsville, OH 44149
David R
Job Details:
09/22/2022
Strong wrapped around spray arm. Removed. Tested. Good. Op Test Ok.; used 1 SENIORDISCOUNT (senior discount) from stock
