We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302EBL01
Near Rocky River, OH 44116
Jason N
Job Details: 04/23/2021
"No refrigerant left in system. Installed condenser. Pulled vacuum on system to 29 in/hg for 15 min, held vacuum. No change to gauges. Recharged system with 5.0oz of r134a. Low side pressure stable at 8psi. Unit starting to cool. Advised customer to allow 24 hrs for temps to return to desired before restocking."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Windham, OH 44288
Brian M
Job Details: 04/23/2021
"Cc unit wont power on Found error f6e2 and f6e3 Needs UI and Control ; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 04/23/2021
"Cc that washer was grinding. Verified and found hub was stripped. Hub was replaced. Opt test ok.; used 1 W10528947 (Hub), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521Z4U
Near Kent, OH 44240
Brian M
Job Details: 04/23/2021
Cc light not working Replaced bulb Found relay on board stuck openNeeds control ; ordrng 1 W11182110 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Ravenna, OH 44266
Brian M
Job Details: 04/23/2021
Installed control and UI Ran ice maker test OP Test Ok
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/23/2021
Cc that dryer is grinding. Verified and she bought a scratch and dent so the left hand side panel was push in causing it to rub with the basket when spinning so we pushed out panel and and tested unit and it sounds and works as designed now. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Parma, OH 44134
Corina B
Job Details: 04/23/2021
"Replaced the motor, cam and belt. Ran a calibration. Optest ok."
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Cleveland, OH 44135
Corina B
Job Details: 04/23/2021
CC that the unit will not rinse and spin. Ran diag f7e1 long fill no fill. Found drain hose about 18 off the ground. Raised ran hose. Replaced the drain hose. Started a cycle. Optest ok.
We serviced a
MAYTAG DRYER
Model MED6630HC1
Near Streetsboro, OH 44241
Brian M
Job Details: 04/23/2021
Cc she has to run unit multiple times to dry Found unit operating properly but vent installation is to long of a run Advised on having vent inspected and possibly a booster installed
We serviced a
KENMORE WASHER
Model 110.20022013
Near Cleveland, OH 44120
Jason N
Job Details: 04/23/2021
"Cc unit still offbalance.Unit checks good mechanically. Had customer start clothing load. Let wash for awhile then switched over to drain and spin. No abnormal noises/vibrations. Unit is working normally. Advised customer about overloading and avoiding mixed loads. If offbalance situations arise, pause unit and redistribute clothing and then restart. Could not duplicate offbalance/vibration issue at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Cleveland, OH 44144
Jason N
Job Details: 04/23/2021
"Cc unit freezing food in ff section, controls not responding to change temperature.Confirmed temps set to 6 in freezer and 7 in ff section, will not respond to changes. Unit needs jazz control board. Replaced using truck stock. Programmed control to 12. Controls operation test good. Set temps to 4 and 4. Advised customer to allow 24 hrs for unit to regulate temperatures. ; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW9630DDS
Near Chardon, OH 44024
Jeff M
Job Details: 04/23/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Parma, OH 44129
Dan H
Job Details: 04/23/2021
"Customer complaint of lid lock light flashing , light not flashing when tech arrived, ran diagnostics found f2e1 (stuck key) error code, key is working, unable to duplicate the problem , ran recalibration cycle, unit is operating as designed"
We serviced a
KITCHENAID WALL OVEN
Model KEBC208KSS0
Near Painesville, OH 44077
Jeff M
Job Details: 04/23/2021
The lower fan motor it is noisy needs replaced; ordrng 1 WPW10016550 (Blower) and 1 S
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Parma, OH 44130
David R
Job Details: 04/23/2021
Have to take off power connections in order to pull out. Replaced part. Tested. Good. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW3
Near Westlake, OH 44145
David R
Job Details: 04/23/2021
"Customer threw away control box. Found cold shut off was never turned on from house since installed. Ran test diagnostics, good. Ran a drain/spin cycle, good. Advised customer of making sure spin option is not turned off, recommend fast. No overloading. Control not needed."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2421QS0A
Near Parma, OH 44134
Dan H
Job Details: 04/23/2021
"Customer complaint of vent open error and unit is not draining, found knock out plug still in garbage disposal, removed, unit drained, started normal wash cycle, unit filled and began washing, unit stopped and flashed uo(vent will not close) error, found vent clicking repeatedly, unit needs new vent; ordrng 1 5304523304 (Vent), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Parma, OH 44129
Dan H
Job Details: 04/23/2021
"Installed new control, op test good"
We serviced a
KITCHENAID RANGE
Model KOSE500EBS04
Near Westlake, OH 44145
Corina B
Job Details: 04/23/2021
Replaced the door. Optest ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVL01
Near Parma, OH 44134
Dan H
Job Details: 04/23/2021
"Customer complaint that unit is not making ice or dispensing ice or water, found several broken wires in door harness, found unit is not connected to water supply, unit needs new door, customer does not want repair ; ordrng 1 L2327199L (Frz door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
GE DISHWASHER
Model CDT725SSF4SS
Near Mentor, OH 44060
Jeff M
Job Details: 04/23/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near University Heights, OH 44118
Joe O
Job Details: 04/23/2021
Cc: banging noise during spinFound suspension checked good. Found no stored error codes. Ran auto test. Found unit not level. Leveled unit. Ran manual spin. Ran calibration. Unit well balanced. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/23/2021
The door was damaged but also the wrong door re ordering ; ordrng 1 LW10728959 (Freezer door)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH78019HB2
Near University Heights, OH 44118
Joe O
Job Details: 04/23/2021
"Cc: trim on door warped,and brokenFound lower part of door melted and broken. Needs doorCustomer does not want to repair at this time ; ordrng 1 W11196118 (door/mw), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Brecksville, OH 44141
Dan H
Job Details: 04/23/2021
"Customer complaint that unit is not making ice and of ice build up on back wall of fresh food section and deli control is not working and unit is not dispensing ice, found fresh food section evaporator frozen solid, found deli control compartment filled with water, control and harness corroded, found auger motor burned, unit needs new evaporator/thermistor harness, control, deli control, auger motor and deli drawer, auger motor is part of left door, unit needs left doors, customer does not want repair; ordrng 1 W11087438 (Fan&harness) and 1 WPW10675033 (Cntrl) and 1 WPW10677119 (Deli cntrl) and 1 W10815692 (L door) and 1 W10815674 (Deli drawer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS01
Near Bay Village, OH 44140
David R
Job Details: 04/23/2021
"Unit is in non heated garage. Replaced parts but also let customer know that per owners manual unit has to be in certain temperature 50-55 degree in order to work properly, otherwise compressor will not come on as much because it already feels cold enough. Tested replaced parts, good. Fan working and damper opening. Op test ok"
We serviced a
GE WASHER
Model WNSB9080B0CC
Near Brecksville, OH 44141
Dan H
Job Details: 04/23/2021
"Customer complaint of plastic pieces in basket, found basket hub rusted through(see pic), unit needs new hub and screws, part is out of stock so not scheduling return appointment , customer does not want repair at this time ; ordrng 1 WH45X10027 (Hub) and 8 WH02X10001 (Screw)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Cleveland, OH 44124
Joe O
Job Details: 04/23/2021
"Cc: not making ice, freezing food in ff sectionCustomer stated ice was freezing together, now not making ice. Found unit over stock. Temps in ff section at 38 degrees. Checked thermistors in diagnostics. Found average temp in ff section at 37 degrees. Unit over stocked. Advised customer to allow room for air to flow between items. Found ice maker lost home position. Ran ice maker diagnostics. Ice maker will not cycle. Ice maker is receiving proper power. Needs ice maker.Ice maker out of stock, office to reschedule; ordrng 1 W11115534 (icemaker)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW0
Near Mentor, OH 44060
Brian M
Job Details: 04/23/2021
Hooked up door switch ; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KUDP01FLSS3
Near Moreland Hills, OH 44022
Brian M
Job Details: 04/23/2021
"Cc unit not turning on Found power going to control but control not sending itNeeds main control Control is NLA 8534963; ordrng 1 8534963 (control,electronic)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Bay Village, OH 44140
David R
Job Details: 04/23/2021
Replaced FZ led light. Good. All lights working. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Mentor, OH 44060
Jeff M
Job Details: 04/23/2021
Upon my arrival the unit wasnt having or displaying an issue. Customer had a leak underneath his kitchen sink once he fix the leak issue with the dishwasher went away. I inspected the dishwasher I could not find any issues everything appears to be normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM00
Near Avon, OH 44011
David R
Job Details: 04/23/2021
"Replaced parts. Customer not there, her mother is. Called customer after repair for balance, customer did not want bracket plates installed. Doesnt know if she wants them in or not since already replaced, old ones broken clips. Sending to office for further review on balance due; saved tckt"
We serviced a
CROSLEY WASHER
Model CAW42114GW2
Near Cleveland, OH 44120
Jason N
Job Details: 04/23/2021
"Cc unit not draining, and leakingRan diagnostics, found code f7e5 for shifter fault. Ran auto test, unit not shifting to agitate. Checks under unit, water coming through center tub seal. Shifter, connectors and motor wet and corroded. Looks like its been leaking for awhile. Unit needs gearcase, shift actuator, drive motor and wire harness. Some parts not showing in stock, office to contact customer for next service date. ; ordrng 1 W10913953 (Shift actuator) and 1 W11454734 (Gearcase) and 1 W11497303 (Drive motor) and 1 W11428524 (Capacitor) and 1 W11307741 (Wire harness)"
We serviced a
SAMSUNG DRYER
Model DV50F9A6EVW/A2
Near Avon, OH 44011
David R
Job Details: 04/23/2021
"Found motor bracket clip bent and not holding motor in place, motor moving around. Corrected clip. Tested. Good. Had customer put towels in, good. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Fairview Park, OH 44126
Corina B
Job Details: 04/23/2021
"CC that the unit is not filling. Ran diag f6 4- Float Switch Open. Reset the float switch, started filling. Optest ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL5
Near Mentor, OH 44060
Jeff M
Job Details: 04/23/2021
This is the service point or number pertaining to this issue. Needs new railings so the upper rack can be really more recessed into the machine preventing it to open the door mid cycle. Estimate only; ordrng 1 W11259785 (Rail) and 1 W11259786 (Rail) and 1 S
We serviced a
KITCHENAID DISHWASHER
Model KUDR25SHWH1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/23/2021
Console was replaced. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Lorain, OH 44053
David R
Job Details: 04/23/2021
"Rescheduling, back part of Lowes closes at 4, no one to open door.; schdld next appmnt for 4/30 FRI AM"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44111
Corina B
Job Details: 04/23/2021
Replaced the control. Brought core back for return. Optest ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Bedford Heights, OH 44146
Dan H
Job Details: 04/23/2021
"Installed new door glass and knob, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Painesville, OH 44077
Brian M
Job Details: 04/23/2021
Recovered refrigerant Installed compressor evap and drier Ran 28 inch vac for 20 min Recharged with 4.27oz r134a low side psi right at 0 and normal frost pattern showed Advised to let cool for 48 hours OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB7609AWB2
Near Geneva, OH 44041
Jeff M
Job Details: 04/23/2021
The in line fuse for the board failed. Customer replaced it with a resettable one. I recommend removing and replacing it with a wp oem fuse cust dose have one with the harness. I recommend him too replaced it with the oem he told he will do that.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Cleveland, OH 44111
Corina B
Job Details: 04/23/2021
Replaced the door. Optest ok.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near North Royalton, OH 44133
Gabriel P
Job Details: 04/23/2021
"Replace heating element,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Amherst, OH 44001
David R
Job Details: 04/23/2021
"Customer had another company come out, said they have replaced icemkaer back in December. Cc unit not making ice. Reset unit, 1 min. Ran diagnostics, no icemkaer error codes. Ran other Icemaker test, all show Icemaker returning to home position. Did Icemaker water fill test, took a second, water came out and filled tray. Icemaker is turned on. Give time for ice to form and drop, give 24-48 hours for full bin. If still having problems order W11294907 Icemaker, WPW10341329 dual valve. As of today. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near North Royalton, OH 44133
Gabriel P
Job Details: 04/23/2021
Cc that dispenser is loud when dispensing water. Verified issue and will need water valve ordering part.; ordrng 1 W11482383 (Water valve)
We serviced a
GE MICROWAVE
Model ZMC1095SF03
Near Solon, OH 44139
Dan H
Job Details: 04/23/2021
"Installed new magnetron , op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 04/23/2021
"Adjusters were replaced. Opt test ok.; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG RANGE
Model MER6875BAS18
Near Mayfield, OH 44143
Jason N
Job Details: 04/23/2021
"Installed control, bake element, and surface element. Ran bake test on lower, and tested burner operation. All tested good. Op test good."
We serviced a
MAYTAG WALL OVEN
Model NAAASFAF
Near Geneva, OH 44041
Jeff M
Job Details: 04/23/2021
customer did not write down the code I was not able to duplicate The issue is preheated the oven to 350? tested good preheated the oven to 400? tested good
We serviced a
KITCHENAID ICE MAKER
Model KUID508ESS2
Near Mentor, OH 44060
Brian M
Job Details: 04/23/2021
Wrong part ordered Ordered correct parts ; ordrng 1 W10825875 (pump)
We serviced a
GE REFRIGERATOR
Model PSHS9PGZBCSS
Near Willoughby, OH 44094
Corina B
Job Details: 04/23/2021
CC that there is water leaking when dispensing water. Found the water line melted from the compressor. Will need a John guest fitting. The one on my truck is damaged. Will pick it up at the store and coming back at the end of the day. Will collect payment when finished; saved tckt
We serviced a
MAYTAG DISHWASHER
Model MED4949SHZ0
Near Geneva, OH 44041
Jeff M
Job Details: 04/22/2021
Customer dropped a plastic button in the dishwasher. I found it for him
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Mayfield Heights, OH 44124
Dan H
Job Details: 04/22/2021
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVWX500XW2
Near North Ridgeville, OH 44039
David R
Job Details: 04/22/2021
Replaced parts. Tested. Good. Ran diagnostics and calibration. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Madison, OH 44057
Jeff M
Job Details: 04/22/2021
I ran an automatic taste test cycle everything worked good I ran a calibration everything tested good ran a normal cycled the unit would not switch over needs a shifter and control board; ordrng 1 W11170319 (Control) and 1 W10913953 (Actuator)
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Richmond Heights, OH 44143
Jason N
Job Details: 04/22/2021
"Cc unit shutting down in cycle, clothes not drying completely,.Ran diagnostics, no codes stored. Checked all connections on dryer, all checked good. Checked vent outlet, good airflow. Ran dryer op test for 25 minutes. Could not duplicate shut down failure, exhaust heat on high reading 185 degrees and cycling properly. Installed main control using customer supplied pre Id part. Unit now codes f1e3 for incorrect controller. Part number on control does not match original, customer had already thrown shipping box away, cannot verify part number mismatch. Reordering control and adding UI. UI not showing in stock, office to contact customer for next service date. ; ordrng 1 W10831163 (Control) and 1 W11042482 (UI)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Fairview Park, OH 44126
David R
Job Details: 04/22/2021
"Replaced idler, tested, good. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW0
Near Mentor, OH 44060
Jason N
Job Details: 04/22/2021
"Cc unit display code and call for service message. Ran diagnostics, found code f3e2 for open or shorted moisture sensor. Ran moisture sensor test, moisture sensor tested good. Checked outlet thermistor, thermistor reading open. Unit needs outlet thermistor. ; ordrng 1 WP8577274 (Outlet thermistor)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Amherst, OH 44001
Gabriel P
Job Details: 04/22/2021
Cc that washer is not running. Verified and found error codes F1E2 motor drive over voltage and F0E7 load detected when running clean washer. Erased error codes and did a calibration and a test cycle. Explained to customer how to load washer to avoid any overloads or off balances washer working as designed. Opt test ok.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near University Heights, OH 44118
Jason N
Job Details: 04/22/2021
"Cc unit not drying dishes properly.Ran diagnostics, no codes stored, ran diagnostics cycle in entirety, heater turned on. Advised customer to enable heated dry function, use rinse aid and pop open door at the end of the cycle to release moisture. Advised customer unit is a plastic tub design and will remain wet at the end of the cycle. Unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB0
Near Cleveland, OH 44102
Corina B
Job Details: 04/22/2021
CC that the unit is not draining. Drained the water. Replaced the drain pump. Started a cycle not draining. Will need the drain hose. ; ordrng 1 W10842407 (Drain hose)
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Westlake, OH 44145
Corina B
Job Details: 04/22/2021
"CC that the right side gets hot. Exhaust is on the right side. And cust this is normal, for the heat to vent out. Optest ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Fairview Park, OH 44126
David R
Job Details: 04/22/2021
Wrong color door ordered. Need black stainless. ; ordrng 1 W11038917 (Door)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Jefferson, OH 44047
Brian M
Job Details: 04/22/2021
Verified f9e1 error Installed drain pump Ran diagnostics cycle OP Test Ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Seven Hills, OH 44131
David R
Job Details: 04/22/2021
Customer had questions about leveling. Used leveling tool. Good. Op test ok
We serviced a
WHIRLPOOL DRYER
Model CGD9150GW2
Near Elyria, OH 44035
Gabriel P
Job Details: 04/22/2021
Replace ui and still same issue commercial technician said control part is different then the one showing there been a replacement part for that control will need to order another control landlord not happy at all ; ordrng 1 W11423866 (Control)
We serviced a
SAMSUNG DRYER
Model DV42H5200EPA3
Near Bay Village, OH 44140
Corina B
Job Details: 04/22/2021
Replaced the heater. Cleaned inside of dryer out. Started a cycle. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
AMANA REFRIGERATOR
Model BB20VE
Near Middlefield, OH 44062
Brian M
Job Details: 04/22/2021
"Cc icemaker leaking Found mold to have crack in it Needs ice maker ; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Fairport Harbor, OH 44077
Joe O
Job Details: 04/22/2021
Installed outlet thermistor. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Solon, OH 44139
Brian M
Job Details: 04/22/2021
Cc of cloudy water Replaced filter Ran several gallons of water still a slight cloudiness but seems ok Advised to watch
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Solon, OH 44139
Brian M
Job Details: 04/22/2021
Found shifter to have popped off cam Same issue as yesterday Needs shifter and cam ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Cleveland, OH 44104
Dan H
Job Details: 04/22/2021
"Customer complaint that unit is not draining, ran diagnostics found f8e1(long/no fill) and f0e5(off balance) error codes, found cold water valve partially closed, opened, started normal wash cycle, found water pouring out of unit as fast as its going in, found several cracks in the tub where suspension mounts, unit is on unlevel surface and has pieces of wood wedged under it, unit needs new tub, ordrng 1 W10371566 (Tub), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Valley View, OH 44125
Jason N
Job Details: 04/22/2021
"Installed lid and lid lock. Ran auto test, all functions passed. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Chagrin Falls, OH 44022
Brian M
Job Details: 04/22/2021
Installed auger motor OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290RTB
Near Chagrin Falls, OH 44022
Brian M
Job Details: 04/22/2021
Cc oil under fridge Can not determine what the cause of it was But unit is cooling at properly and has normal temps Checked over all visible tubing and compressor Everything is dry OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Mentor, OH 44060
Joe O
Job Details: 04/22/2021
"Cc: panel cracked, oven coating flaking offFound ui panel warped and cracked, found upper oven coating cracking and falling off, 2 x 1/2 area on the top of the oven, and smaller spot starting above broil burner. Called whirlpool tech line spoke with Chris, video chatted with Chris, area too big for touch up paint. Unit up for product review.
We serviced a
WHIRLPOOL DBL WALL OVEN
Model WOS51ES4EB01
Near Elyria, OH 44035
Gabriel P
Job Details: 04/22/2021
Thermal fuse was replaced. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW01
Near Fairview Park, OH 44126
Gabriel P
Job Details: 04/22/2021
"Found compressor over heating and the amps were 7.88 they are higher then a microwave when is heating is bad compressor customer will not repair ; ordrng 1 WPW10507886 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG FREEZER UPRIGHT
Model MZF34X16DW06
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 04/22/2021
Gasket on freezer was replaced and steamed. But still not sealing found liner on door warped and started to come out where seal gasket goes in between ordering door ; ordrng 1 W10746780 (Door white)
We serviced a
WHIRLPOOL WASHER
Model NFW5800HW0
Near Perry, OH 44081
Jeff M
Job Details: 04/22/2021
I installed the new part it did not test good needs a control board customer will call us when they receive the parts. This is a two-man job theres a dryer on top of the washer its a relatively small room; ordrng 1 W11322878 (Control)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Parma, OH 44134
Dan H
Job Details: 04/22/2021
"Customer complaint that drum is not working, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, corrected drain hose, unit is operating as designed"
We serviced a
SAMSUNG DRYER
Model DV48J7770EPA2
Near Painesville, OH 44077
Jeff M
Job Details: 04/22/2021
Took the dryer apart inspected the heating element all the wires fuses and heating element tested good machine back together plugged it in the loud humming sound in popped brake flipped. So back part from motors failed needs a new motor est only; ordrng 1 DC31-00055G (Motor) and 1 Ship
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055DRH00
Near Brooklyn, OH 44144
Jason N
Job Details: 04/22/2021
"Cc unit leaking from freezer and water leak behind unit.Found evap drain iced over, ice buildup on bottom of freezer. Found duckbill drain gummed up. Cleaned out duckbill, cleared drain tube. De iced freezer. Found pinhole in nylon source line. Cut out bad section of line, spliced back together using John guest fitting. Turned water back on, no leaks. Op test good.; used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Brooklyn, OH 44144
Jason N
Job Details: 04/22/2021
"Cc unit not working. Plugged in unit, ran heat test, heat test good. Amp draw at 15.4. Found door damaged and unit missing turntable plate and ring.; ordrng 1 W11173823 (Door) and 1 W11367904 (Turntable plate) and 1 W11252182 (Turntable ring)"
We serviced a
MAYTAG DISHWASHER
Model MDBH949PAM4
Near Avon, OH 44011
Corina B
Job Details: 04/22/2021
"Replaced the gasket, bezel and seal. Optest ok."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near North Royalton, OH 44133
David R
Job Details: 04/22/2021
Replaced part. Tested. Had customer hear. Normal sounds. Op test ok.
We serviced a
MAYTAG RANGE
Model MGR6600FW1
Near Westlake, OH 44145
Corina B
Job Details: 04/22/2021
Replaced the burner valve and knob. Optest ok.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Painesville, OH 44077
Jeff M
Job Details: 04/22/2021
The units control is non-responsive needs a new control theres no ETA on the part; ordrng 1 W11258611 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Brecksville, OH 44141
Dan H
Job Details: 04/22/2021
"Customer complaint that unit is leaking, confirmed, found drain pump not properly mounted causing leak, no damage to parts, corrected, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near North Royalton, OH 44133
David R
Job Details: 04/22/2021
Replaced left side adjuster. Tested. Good. Op test ok
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HS04
Near Garfield Heights, OH 44128
Brian M
Job Details: 04/22/2021
Cc of unit giving error Found 2 error f8e0 and f6e4 Ran fan manually in diagnostics no issue found but in bake mode fan will not cut on F6e4 is a miscommunications error and needs Capricornus board Need Control ; ordrng 1 W11261165 (cntrl-elec)
We serviced a
WHIRLPOOL DRYER
Model WED8200YW0
Near Strongsville, OH 44136
David R
Job Details: 04/22/2021
"Cc squealing noise, door gasket came off as well. Replaced idler with dryer repair kit t/s. Used adhesive on gasket. Tested. Good. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KENMORE RANGE
Model 790.310731
Near Independence, OH 44131
Dan H
Job Details: 04/22/2021
"Customer complaint that oven is not heating, confirmed, found igniter weak , unit needs new igniter , customer does not want repair at this time ; ordrng 1 318177710 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Cleveland, OH 44111
Corina B
Job Details: 04/22/2021
Replaced the support and idler. Optest ok; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model UDT518SAFP0
Near Mentor, OH 44060
Joe O
Job Details: 04/22/2021
Installed dispenser. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Cleveland, OH 44109
Jason N
Job Details: 04/22/2021
"Cc unit not dispensing ice or water. Found LH door liner warped, making intermittent contact with door switch. When door switches depressed ice and water dispense test good. Unit needs new door.; ordrng 1 W11435353 (LH door)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Strongsville, OH 44136
David R
Job Details: 04/22/2021
Parts not needed. Adjusted unit back further under counter. Unit is good. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Brook Park, OH 44142
Gabriel P
Job Details: 04/22/2021
When arrive customer say that they heard the ice working last night after 3 weeks without ice confirm there is ice but cause is working intermittently it will need and ice maker ordering ; ordrng 1 W11284458 (Ice maker)