We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Euclid, OH 44117
Joe O
Job Details: 06/08/2022
"Cc: not tumblingFound belt snapped, rollers worn. Needs dryer repair kit. Installed dryer repair kit. Ran test cycle. Op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ04
Near Painesville, OH 44077
Dan H
Job Details: 06/08/2022
"Installed new water filter head, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44125
Marie V
Job Details: 06/08/2022
Replaced ice maker. Ice maker cycled and filled with water. Op test ok
We serviced a
WHIRLPOOL ICEMAKER
Model JIM158XYCX0
Near Cleveland, OH 44122
Brian M
Job Details: 06/08/2022
Cc no ice Found unit full of ice Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Parma, OH 44129
David R
Job Details: 06/08/2022
"Customer said Lowes did not send them over a receipt for POP, let customer know that we need a POP in order to order parts and repair. Cc unit frosting over in FF section. Found door ice separator not closing all the way.; ordrng 1 W11397167 (Retainer) and 1 W11423781 (Door ice), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED72HEDW0
Near Highland Heights, OH 44143
Jason N
Job Details: 06/08/2022
"Cc unit not turning onConfirmed until will power on it not cycle. Checked all thermals, found thermal fuse open. Pulled unit apart, inside of unit extremely dirty with lint. Cleaned out unit and lubricated rollers. Replaced thermal fuse using truck stock part. Ran operational test and checked airflow at vent outlet. Found hard lint stuck inside outlet. Removed, good airflow through venting. Operational test good.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBK
Near Avon Lake, OH 44012
Angel
Job Details: 06/08/2022
Cc that unit was still frosting up and water leaking all over ff section area. For the leak i found that the filter was completely cracked open so it would leak when dispensing water will need water filter customer stated they will buy one and for the frost the liner had a gap on the top side where warm air would come in and the frost would building up so i used silicone and seal the gap all around to keep warm air from coming in. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Cleveland, OH 44110
Joe O
Job Details: 06/08/2022
Cc: not allowing time adjustingFound customer was trying to adjust time on normal cycle. Advised customer some adjustments can not be made is certain cycles. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Painesville, OH 44077
Dan H
Job Details: 06/08/2022
"Customer complaint that blower wheel fell off again, blower wheel is still mount to motor, unit tumbles and heats, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Maple Heights, OH 44137
Marie V
Job Details: 06/08/2022
"Cc that the right hand side door is damaged and that is not leveled. Leveled unit as much as I could. Seems like floor is leaning to the left, showed cust . replaced gasket and used steamer so it can properly seal. Also explain cust that opening left hand side door first or close it last makes the mullion damage the gasket. Open right hand side door left first and close it last. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Avon Lake, OH 44012
Angel
Job Details: 06/08/2022
Cc that load & go was not disabling. Customer was not sure how to disable the load & go explained to him how to use it and how to disable it. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FSS00
Near Avon Lake, OH 44012
Angel
Job Details: 06/08/2022
Replaced control board and control panel plugged in unit and all components started working as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Parma, OH 44134
David R
Job Details: 06/08/2022
"Replaced both FF and FZ thermistor and main control. In FZ found a piece of liner sticking up, took pic, for documentation. Set to recommend. Put silicone around doors, adjusted FZ up. Steamed all ice. Give 24 hours to return to normal temps. Op Test Ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near Brecksville, OH 44141
Manny
Job Details: 06/08/2022
"Cc unit has little water pressure and ice maker is not making enough ice, dispensed water and pressure is a little slow installed bypass and water pressure is normal, filter has a slow flow, advise customer to order and replace he filter, ran ice maker test , ice maker harvest but ice is hollow and gets stuck on auger, cleared hollow ice and reran ice maker test and ice make fill properly, advise customer to replace the filter and monitor the unit. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Broadview Heights, OH 44147
Manny
Job Details: 06/08/2022
"Cc ice maker not making ice, ran test from T to H and ice maker cycle but wont fill, pull unit out line was kinked, unlinked the line and still not water, removed line and no water coming in, went to the basement and line is not connected to the valve, customer had handyman in the house and he hooked the water back up, test ice maker again and it fills, advise customer to allow at least 6 to 8 hours for ice maker to produce enough ice. Opt test ok"
We serviced a
MAYTAG DRYER
Model MGDB766FW0
Near Highland Heights, OH 44143
Jason N
Job Details: 06/08/2022
"Cc unit will sometimes have water underneath it, and not drying well No water around unit at this time. Ran dryer op test on timed dry high heat for 15 minutes. Good flame and heat, proper cycling on and off. Checked airflow at vent outlet right outside laundry room, good airflow, no restrictions. No water generated from unit, unable to duplicate complaint. Asked customer if she used Steam options, she does not. Advised customer to ensure loads are large enough when using sensor dry options, or alternatively use Timed dry cycle."
We serviced a
WHIRLPOOL WASHER
Model TAWB600JQ0
Near Cleveland Heights, OH 44121
Joe O
Job Details: 06/08/2022
Cc: not spinningFound lid not pushing switch. Needs lid switch; ordrng 1 3949247V (switch-plg)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Bedford, OH 44146
Marie V
Job Details: 06/08/2022
Replaced cam op test no good. Called whirlpool tech line spoke with Austin explain the noise and they told me to reorder the parts. ; ordrng 1 WPW10632062 (Cover wire) and 1 W11293380 (Bracket) and 1 WPW10257206 (Cam door) and 1 W11293374 (Hinge door) and 1 W10709916 (Shim hinge) and 1 W10876191 (Cam door)
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Bay Village, OH 44140
Angel
Job Details: 06/08/2022
"Cc that unit had an F1E2 error code. Confirmed unit was locked and was displaying F1E2 MCU ERROR - MULTIPLE RESETS. Also ran diagnostics and found error code F6E1 COMMUNICATION ERROR BETWEEN CCU AND MCU, F5E2 DOOR LOCK ERROR ran test and motor windings were good also tried to run a test cycle to check voltage coming from MCU when motor running but unit does not want to run the test cycle ran up to the third test for dispenser and cancelled and was hearing actuator on dispenser skipping as well unit will need latch, dispenser actuator and MCU board. Gave customer estimate and stated there getting a new unit. Charged service call.; ordrng 1 WPW10374126 (Mcu board) and 1 WP8183270 (Latch) and 1 WPW10352973 (Actuator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE
Model ZET1PH1SS
Near Beachwood, OH 44122
Brian M
Job Details: 06/08/2022
"Cc giving error f20 According to tech sheet unit needs control replaced due to relay ; ordrng 1 WB27X32430 (board machine contro), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Broadview Heights, OH 44147
David R
Job Details: 06/08/2022
"Cc unit with heavy loads, items will wrap around the agitator. Customer said sometimes time will go back up. Ran diagnostics for error codes, no codes. Ran diagnostics cycle, all components working correctly. Ran factory reset. Running quick wash cycle to test out all components with customer settings. Unit is running good, and all normal functions. Calling techline to document and see if any additional tips or pointers for customer. Advised customer to make sure to check that option is set to on or at desired spin speed. For clothes getting tangled, depending on load being put into unit. Make sure to use correct cycle to add more water if needed. Make sure to be loading unit properly as well and not into bunches. Also has max fill/deep fill option. Ran diagnostics cycle, all components working correctly. Techline agreed, make sure correct water lever, not overload or put heavy items that can cause unit to not agitate or spin properly. Unit is good"
We serviced a
WHIRLPOOL DRYER
Model WED5600XW1
Near South Euclid, OH 44121
Jason N
Job Details: 06/08/2022
Installed heater element. Ran timed dry test on high heat. Checked airflow at vent outlet. Good airflow. Op test good.
We serviced a
GE REFRIGERATOR
Model GTE16DTHMRWW
Near Cleveland Heights, OH 44118
Joe O
Job Details: 06/08/2022
"Customer did not receive part. Reordering motor and blade; ordrng 1 WR60X10204 (blade,evap fan asm) and 1 WR60X31522 (Evap fan motor)"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC1
Near Geneva, OH 44041
Dan H
Job Details: 06/08/2022
"Installed new door switch, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EW2
Near North Royalton, OH 44133
David R
Job Details: 06/08/2022
"Cc unit bake, broil not working. Thermal fuse is good. Power coming into unit is good, 120 and 240. Tested power coming down to bake, broil. Less then 100 v AC. Not getting enough power from control to activate bake broil. Gave estimate, customer paid SVC. Do not order parts. ; ordrng 1 W11122557 (Main control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near South Euclid, OH 44121
Joe O
Job Details: 06/08/2022
Cc: continuously fillingFound no stored error codes. Ran quick wash. Found unit filling excessively. Checked pressure hose(checked good). Replaced control. Ran auto test and calibration. Ran normal cycle. Op test ok
We serviced a
GE DISHWASHER
Model GDT605PFM0DS
Near Ashtabula, OH 44004
Dan H
Job Details: 06/08/2022
"Customer complaint that unit is not working again, confirmed, unit needs new user interface and harness ; ordrng 1 WD21X25728 (Ui) and 1 WD21X10545 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Ashtabula, OH 44004
Dan H
Job Details: 06/08/2022
"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 15 degrees, freezer section temperature at-20 degrees, installed new control, advised customer to monitor, customer has unit plugged into ungrounded outlet with 2-3 prong adapter, advised customer to have an electrician install a grounded outlet"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Parma Heights, OH 44130
Marie V
Job Details: 06/08/2022
Replaced all parts. Calibrated unit. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Brecksville, OH 44141
Manny
Job Details: 06/08/2022
"Replaced gear case ran diagnostics cycle and calibration, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED9550WW2
Near Chagrin Falls, OH 44023
Jason N
Job Details: 06/08/2022
"Cc unit stopped working and f70 code flashedRan diagnostics, unit console flashed several times, weird characters came up on display and powered down. Unplugged unit power cycled for 1 min. Plugged back in, reran diagnostics, found code f70 for no communication between electronics. Based on console behavior, issue is with UI board. Interface board (W10279773) and console assembly(W10255230) are both discontinued. Unable to repair unit."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Chagrin Falls, OH 44023
Jason N
Job Details: 06/08/2022
"Cc unit not spinning out clothesRan diagnostics, found code f8e1 for no/low fill. Ran auto test, very little cold water coming in during test. Checked pressure wall source. Good pressure. Unit needs inlet valve, unit not advancing to spin cycle due to being unable to fill with enough water during rinse. Replaced inlet valve using truck stock part. Reran auto test, all functions passed. Op test good. ; used 1 W11210459 (VALVE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILWH2
Near Mayfield Heights, OH 44124
Joe O
Job Details: 06/08/2022
"Cc: not powering onFound thermal fuse open. Needs thermal fuse; ordrng 1 8193762 (thermal fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WASHER
Model 11022352510
Near Madison, OH 44057
Dan H
Job Details: 06/08/2022
"Customer complaint that unit is not spinning, found hub worn out again, found gearcase splines corroded, unit needs new gearcase and hub, hub covered under parts warranty , customer does not want repair ; ordrng 1 W11454734 (Gearcase) and 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSEG700EBS1
Near Cleveland, OH 44102
Gabriel P
Job Details: 06/08/2022
"Found heater shorted need bake element customer paid in full but she will also try talking to KITCHEN AID for coverage ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Cleveland, OH 44128
Gabriel P
Job Details: 06/08/2022
Replace parts opt test ok
We serviced a
WHIRLPOOL RANGE
Model GY397LXUQ04
Near Middleburg Heights, OH 44130
Marie V
Job Details: 06/08/2022
"Cc that some of the buttons on the display does not works. Confirmed. Took panel odd. Unit will need new panel. Cust paid parts and SC. ; ordrng 1 WPW10207930 (UI), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX REFRIGERATOR
Model LFHB2751TF8
Near Lakewood, OH 44107
Angel
Job Details: 06/08/2022
Will need to do a return visit because compressor was not at the home even though it says it was delivered called BJ and said to reorder compressor. Ordering part; ordrng 1 241706201 (Compressor)
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near North Royalton, OH 44133
David R
Job Details: 06/08/2022
"Cc unit squeaking loud, have to close door to not hear it. Gave estimate for all rollers and idler.; ordrng 4 DC97-16782A (Rollers)s and 1 DC93-00634A (Idler), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Brooklyn Heights, OH 44131
Manny
Job Details: 06/08/2022
"Cc that ice door stay open after dispensing ice, ran test and ice door is operating normal, unit has no ice since ice maker was off so not sure if an ice cube is getting stuck in the door at this point, advise customer to monitor the unit and if he noticed the door stay open to wait and see if the door closes on its own and if not to give us a call and well take another look, unit working properly, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model FFTR1814TWG
Near Lorain, OH 44053
Gabriel P
Job Details: 06/07/2022
"Found frost all around door and inside explain customer that there could be and air gap ordering door was open but customer said that they were having this issue since they had unit when started to look around seal found right top corner cabinet damage causing seal to open and allowing warm air in unit is not repairable spoke to senior tech he will sent information and photos to assurant,opt test ok"
We serviced a
AMANA RANGE
Model AGR5844VDW1
Near Cleveland, OH 44102
Manny
Job Details: 06/07/2022
"Cc that none of the burners are lighting unless she uses a lighter, verified and unit is missing the LR valve, knob and burner missing the cap and grate, removed the caps from the other burners and all the burners are rusted and found of solidified burned grease and the caps are rusted as well preventing the sparks from hitting the caps, unit will need all 4 burner heads , all 4 burner caps (3 are discontinued) needs the LR valve, knob and grate, the switch harness is damaged on LR since the valve is broken unit will need the switch harness as well.; ordrng 1 WPW10406797 (burnr-head) and 2 WPW10406283 (burnr-head)s and 1 WPW10406243 (burnr-head) and 1 W10205324 (burner cap(discontinued)) and 2 W10205325 (burner cap(discontinued))s and 1 WPW10205326 (cap-burner) and 1 WPW10295998 (harns-wire) and 1 WP9757218 (valve-brnr) and 1 W10837340 (grate-kit) and 1 WPW10163287 (knob)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near North Olmsted, OH 44070
Angel
Job Details: 06/07/2022
"Replaced pantry door, bins, and freezer handle. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 06/07/2022
"Replace rails,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS04
Near Newbury Township, OH 44065
Brian M
Job Details: 06/07/2022
Installed bi metal OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM0
Near Novelty, OH 44072
Brian M
Job Details: 06/07/2022
Installed control no good Called whirlpool no solution is found for unit not repairable.
We serviced a
WHIRLPOOL DRYER
Model WED4750XQ0
Near Elyria, OH 44035
David R
Job Details: 06/07/2022
Cc unit not working. Found open thermal fuse. Replaced from t/s. Tested. Good. Op Test Ok ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KBS0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 06/07/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW3
Near Mentor, OH 44060
Joe O
Job Details: 06/07/2022
Ordered wrong color. Re ordering correct color controlTook incorrect color to return.; ordrng 1 W11546066 (Control)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML75011HZ10
Near Mentor, OH 44060
Joe O
Job Details: 06/07/2022
"Installed interlock switches, magnetron, and fuse. Tested. Op test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ
Near Mentor, OH 44060
Corina B
Job Details: 06/07/2022
"Replaced the magnetron, diode and capacitor. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near North Olmsted, OH 44070
David R
Job Details: 06/07/2022
"Cc unit is making a grinding noise, maybe from the FZ, intermittently happening. Checked both fans, checked compressor, all components good. Waiting and hearing no noise. If intermittently happening, let customer know to try and record noise if possible. As of today, good. Op Test Ok"
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Independence, OH 44131
Marie V
Job Details: 06/07/2022
"Cc that the unit light turns on when you open the door to load it and while running is on but whe is time to unload unit does not turn the light on. Started unit, l Light is on press button to turn the light off while its running . Explain cust about unit. Is working properly. Op test ok"
We serviced a
KITCHENAID ICE MAKER
Model KUIX335HPS00
Near Painesville, OH 44077
Joe O
Job Details: 06/07/2022
"Cc: extremely hot, intermittently not making iceCustomer stated unit stopped making ice, they shut it off, turned back on unit started making ice again but everything was extremely hot, stated the counter top above unit was even hot to the touch. Advised customer there is no electronics or anything in the top cabinet of machine that would cause unit to get hot condenser does however pull air through the fron of unit and push it out the back which can cause warmer temps around unit. Powered u it on. Condenser fan running. Compressor running. Unit producing ice. Unit functioning as designed. Op test okUnit has 3 year warranty"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055FRZ00
Near Brook Park, OH 44142
Gabriel P
Job Details: 06/07/2022
"Found perfect frost pattern on evap compressor was good,fan was good unit operating as design theres nothing I can do to make it better"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/07/2022
Cc loose handles Tightened handles
We serviced a
WHIRLPOOL WASHER
Model WTW5700XW3
Near Westlake, OH 44145
Angel
Job Details: 06/07/2022
"Cc that unit is noisy and it will change time from 47mins to 10mins. Ran diagnostics and found error code F7E5 shifter fault, F7E7 motor will not reach rpms and F8E3 overflow conditions. Looked underneath washer and unit will need gear case replaced its leaking oil and when you spin the basket by hand its loud bad gear case bearings. Unit will need gear case, belt, shifter, and cam replaced. Gave customer estimate and said they will buy a new unit. Opt test ok.; ordrng 1 W11454372 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 WPW10006355 (Actuator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Westlake, OH 44145
Angel
Job Details: 06/07/2022
Cc that icemaker was not working and freezer stopped working. Took temperatures and freezer was at 80* and ff section was at 78*. Looked in back and found that the compressor was not running so i installed a starter device and compressor started running and it was running at 1.21amps explained to customer to wait at least 24hrs for proper cooling. Opt test ok. ; used 1 8201786 (STARTER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44105
Marie V
Job Details: 06/07/2022
Cc that the unit is also leaking. Confirmed. Found drain tube clogged. Cleared out and replaced control. Explain whats recommended temps. Called tech line to notify issues. Called tech line spoke with Adrian. he said to make sure unit is leveled. Corrected. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Geneva, OH 44041
Dan H
Job Details: 06/07/2022
"Customer complaint that unit keeps saying lid is open, found strike broken off, latch not operating, unit needs new lock and strike, part is out of stock so not scheduling return appointment ; ordrng 1 W11457841 (Strike) and 1 W11394572 (Lock)"
We serviced a
SAMSUNG DRYER
Model DV42H5200EWA3
Near Kirtland, OH 44094
Joe O
Job Details: 06/07/2022
Installed element. Tested. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFE00
Near Cleveland, OH 44120
Marie V
Job Details: 06/07/2022
"Cc that the fresh food is not cooling and freezer has lots of frost. Confirmed . Took temps 57* on fresh food and 0* on freezer. Found that drain tube is clogged up and it froze the duct going to fresh food, not allowing a proper air circulation. Cleared out drain tube and clean up freezer duct and frost. Advice cust to allow unit 24 hours to reach normal temps. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Strongsville, OH 44149
David R
Job Details: 06/07/2022
Customer did not want dryer looked at. ; saved tckt
We serviced a
GE REFRIGERATOR
Model PFCS1NFZHSS
Near Chardon, OH 44024
Joe O
Job Details: 06/07/2022
"Cc: not coolingFound temps in ff at 74 degrees, freezer at 79 degrees. Found compressor not running upon arrival. Found inverter receiving proper power. Hooked up compressor tester. Found compressor running. Freezer gasket ripped. Needs inverter and gasket; ordrng 1 WR49X10283 (inverter kit) and 1 WR14X10331 (refrigerator door ga), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland, OH 44111
Gabriel P
Job Details: 06/07/2022
"Replace control and console,opt test ok but he still need latch cause found it damage i miss that ordering ; ordrng 1 W11394572 (Latch)"
We serviced a
WHIRLPOOL DRYER
Model MDG9606AWW
Near Aurora, OH 44202
Brian M
Job Details: 06/07/2022
Cc unit has long dry times Unit is functioning properly Found small clog in vent
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rocky River, OH 44116
Angel
Job Details: 06/07/2022
Customer stated that the unit they had problems with was already switched out for a new which is the one Im looking at today but they had questions about this one so I answered there questions about the water filter and temperatures and water dispenser unit working as designed. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Chardon, OH 44024
Joe O
Job Details: 06/07/2022
Cc: not dryingFound error codes F7e1(no heat). Ran diagnostics test cycle. Found cold water at start of cycle. Let cycle complete. Found heater is functioning. Advised customer to run hot water at sink prior to starting unit. Advised customer on rinse aide. Unit functioning as designed. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/07/2022
"Found a lost communication error gave estimate customer will not fix ; ordrng 1 W11120178 (Console), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Streetsboro, OH 44241
Brian M
Job Details: 06/07/2022
Cc jet dry not dispensing Found dispenser not releasing jet dry Needs dispenser ; ordrng 1 WPW10428217 (dispenser)
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Lakewood, OH 44107
Angel
Job Details: 06/07/2022
Cc that washer has an f7E1 error code displayed when unit starts. Confirmed unit as soon as you start it an F7E1 tachometer missing and also has an F7E7 motor unable to reach rpms. Replaced shifter tested unit opt test n/g so i looked underneath again and saw that the terminals on the capacitor were all crooked and swollen will need new capacitor and also ordering drive motor.; ordrng 2 W11395618 (Capacitor)s and 1 W11026785 (Motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland, OH 44104
Marie V
Job Details: 06/07/2022
Replaced tub and nuts. Tested unit. No leaks. Op test ok
We serviced a
GE WASHER
Model GTW460ASJ4WW
Near Newbury Township, OH 44065
Joe O
Job Details: 06/07/2022
Cc: only washing with coldFound unit filling with cold water on hot setting. Ran normal cycle. Found unit filling with cold on hot setting. Canceled and ran heavy cycle. Unit still filling with cold. Ohmed out thermistor(2.3k ohms). Thermistor reading properly. Hot valve is functioning. Needs control. Control replaced less then a year ago so part covered. ; ordrng 1 WH22X35137 (Control)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBK
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/07/2022
"Replace damper and thermistor,also customer still having frost all around the top door I explain him the only thing that could cause it is and error leak and or the ice chute so I did the 2 tablespoons of water test on ice chute and it work no leaks check seal all around pass advise to monitor"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kent, OH 44240
Brian M
Job Details: 06/07/2022
Cc unit not washing properly Found board for leveling unit to be pushed up into motor cover keeping motor from running properly Removed board and leveled unit using the feet Ran auto test and calibration OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Rocky River, OH 44116
Angel
Job Details: 06/07/2022
Cc that freezer lights went out and the top ff section lights on the ceiling also that ice maker was not working. Found that the icemaker was turned off and one of the lights in the freezer went out since there was a service pointer on issue all led modules were replaced with updated ones. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Avon Lake, OH 44012
Angel
Job Details: 06/07/2022
Cc that door seal kept coming off. Confirmed seal was coming off on top left hand corner i removed seal and reinstalled it and noticed that basket was hitting seal when pulling it out removed basket and saw it was bowed out pressed in basket to original form reinstalled tested it and now it has the proper distance too avoid seal from coming off. Opt test ok.
We serviced a
GE RANGE
Model PHB920SJ8SS
Near Cleveland, OH 44113
Marie V
Job Details: 06/07/2022
Replaced UI and filter board. Tested unit oven. Op test ok
We serviced a
GE REFRIGERATOR
Model ZIF36NMBLH
Near Burton, OH 44021
Joe O
Job Details: 06/07/2022
"Cc: leakingFound unit leaking from drain. Cannot remove drain pan without damage. Drain tube filled with rust and plugged. Needs drain tube and pan. Drain tube is special order and drain pan is out of stock. Office to reschedule; ordrng 1 WR17X26689 (tube drain) and 1 WR17X10674 (drain pan aux cond), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Oberlin, OH 44074
Marie V
Job Details: 06/07/2022
"Replaced cabinet, agitator and wash plate. Tested unit with towels . Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Ashtabula, OH 44004
Dan H
Job Details: 06/07/2022
"Installed new auger motor, yoke, and divider, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Conneaut, OH 44030
Dan H
Job Details: 06/07/2022
"Customer complaint that unit quit running, ran diagnostics found f2e1(stuck key) and f7e1(basket speed fault) error codes, ran manual test cycle for high speed spin and heavy agitate, unit does not spin or agitate, motor just hums, unit needs new capacitor and motor; ordrng 1 W10890624 (Motor) and 1 W11158830 (Cap)"
We serviced a
GE DISHWASHER
Model GDT580SGF2BB
Near Painesville, OH 44077
Jason N
Job Details: 06/07/2022
"Cc unit loud when runningRan wash cycle test, wash motor humming loudly when running, possible motor bearing wearing out. Unit needs wash motor. ; ordrng 1 WD49X23781 (Wash motor)"
We serviced a
GE DISHWASHER
Model PDP715SYN0FS
Near Chardon, OH 44024
Jason N
Job Details: 06/07/2022
"Installed heater element. Op test no good, element did not turn on during test cycle. Checked power from main control to element, 0v. Element may have shorted before It opened and damaged main control relay. Unit will need main control. ; ordrng 1 WD21X25992 (Main control)"
We serviced a
KITCHENAID RANGE
Model KSGG700EWH0
Near Highland Heights, OH 44143
Jason N
Job Details: 06/07/2022
"Cc unit display goes blank during bake cycleCustomer stated the unit display will go red and display message Call for Service when baking. Unit will not return to normal operation until unit cools down later. Ran diagnostics, no codes stored in history. Ran bake test to 400 degrees and let cycle for 25 minutes, no faults, cooling fan working properly. Checked keypad functionality, all buttons working on keypad. Could not duplicate issue with unit at this time. Advised customer to take a picture of the display screen if issue should return to help us with diagnosis."
We serviced a
GE REFRIGERATOR
Model GSE25HGHJHWW
Near Richmond Heights, OH 44143
Jason N
Job Details: 06/07/2022
"Cc unit spraying water from filter housingCustomer stated when changing the filter, water started spraying from housing, also could not get filter to seal correctly on adapter. Water is turned off to unit at this time. Unit will need filter housing manifold replaced. ; ordrng 1 WR17X22074 (Filter head manifold)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model UMV1160CS
Near Willoughby, OH 44094
Jason N
Job Details: 06/07/2022
"Cc unit intermittent door operation.Customer stated unit will intermittently operate, door will read open when closed or unit will run with door open. Unit needs door interlock switches. Replaced door interlock switches using truck stock kit. Ran heat test for 1 minute with water, door reading closed and water hot at the end. Op test good. ; used 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Andover, OH 44003
Dan H
Job Details: 06/07/2022
"Customer complaint that leg broke off, confirmed, installed new leg, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Wickliffe, OH 44092
Jason N
Job Details: 06/07/2022
Cc unit ice maker not making iceCustomer stated the ice maker stopped making ice a few days ago. Found ice maker bail arm locked in the upper position. Pushed bail arm down and ice maker started cycling. Ice maker harvested ice and filled mold with water. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Williamsfield, OH 44093
Dan H
Job Details: 06/07/2022
"Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged in, nothing started, unit needs new control, customer does not want repair at this time ; ordrng 1 W11224256 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GFW550SSN1WW
Near Eastlake, OH 44095
Jason N
Job Details: 06/07/2022
"Cc unit not spinning outCustomer stated that at certain times the unit will not spin out the clothing. Ran manual spin tests, unit spin test good to max speed. Unit drained out properly. Found service bulletin HL06-21 for off balance loads, no spin, wet clothes. Update software using over-the-air update if connected to WiFi or use sum module to manually update software. Customer does not have unit connected to WiFi. Ordering sum module to manually update software. ; ordrng 1 WH98R4697903 (Sum module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Painesville, OH 44077
Dan H
Job Details: 06/07/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 82 degrees, freezer section temperature at 82 degrees, nothing is running, unit needs new control ; ordrng 1 W11446726 (Cntrl)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Madison, OH 44057
Dan H
Job Details: 06/07/2022
"Customer complaint that unit is leaking and sounds like someone stepping on hard macaroni, found a dime in the wash plate, removed, confirmed unit is leaking, found a hole in the tub, unit needs new tub, customer does not want repair at this time ; ordrng 1 W10371566 (Tub), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Madison, OH 44057
Dan H
Job Details: 06/07/2022
"Unable to remove agitator, will have to break agitator off, unit will need new agitator ; ordrng 1 WH43X31240 (Agitator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1030XTXS0
Near Cleveland Heights, OH 44118
Corina B
Job Details: 06/07/2022
Replaced the pads an the standpipe. Started a cycle. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44120
Corina B
Job Details: 06/07/2022
"Replaced the suspension rods. Opt test ng, found the scanner nut loose. Tightened the nut. Ran a calibration. Started a drain and spin. Opt test ok."
We serviced a
KITCHENAID COOKTOP GAS
Model KGCU407VSS02
Near Chagrin Falls, OH 44023
Corina B
Job Details: 06/07/2022
Cust did not receive the one harness. Will need to re order part. Office to reschedule appointment ; ordrng 1 W10763500 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Solon, OH 44139
Corina B
Job Details: 06/07/2022
"CC that the unit stops mid cycle. Ran diag no codes. Checked the pressure hose, clear. Replaced the control. Brought the core back for return. Ran a calibration. Started a rinse and spin. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44125
David R
Job Details: 06/07/2022
"Replaced gearcase, agitator, cam, from t/s belt, actuator, hub. ; used 1 WPW10006384 (BELT), 1 W10528947 (HUB), and 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
MAYTAG RANGE
Model MET8800FZ05
Near Willoughby, OH 44094
Jason N
Job Details: 06/07/2022
"Cc unit knob loose on control panelCustomer stated she tried replaceing the knob but it still is loose. Found left front infinite switch shaft is loose internally. Unit will need infinite switch replaced. Marcone and VnV lists two left rear switches, no front switch. Ordering both since one will be the left front. One switch does not show in stock at Marcone. Office to contact customer with next service date. ; ordrng 1 W10917724 (Infinite switch) and 1 W10843843 (Infinite switch)"