We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Ashtabula, OH 44004
Jeff M
Job Details: 04/06/2021
The reason for the units to be returned is its leaking. I inspected the water valves the seals Tom I cannot find a leak took the drain off the rear theres still water in the machine indicating theres no cracks in it tested good
We serviced a
GE DRYER
Model GTD33EASK0WW
Near East Cleveland, OH 44112
Jason N
Job Details: 04/06/2021
"Cc unit making noise, like bearing needs replacedCustomer stated she had someone take a look at earlier and stated the bearing needs replaced. Spun dryer drum, found drywall screw stuck in front seal. Pulled front panel, removed screw, checked for damage on drum bulkhead, no damage found. Reassembled. Unit does not have correct power cord for outlet. Replaced power cord using truck stock. Ran dryer op test. No abnormal sounds heard, good heat. Op test good. ; used 1 8171385RC (3 PRONG RANGE CORD) from stock"
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model GSF26C4EXY00
Near East Cleveland, OH 44112
Jason N
Job Details: 04/06/2021
"Cc unit not making ice or dispensing water occasionally.Customer states it wont make ice or dispense water occasionally. Found ice bin full of ice at this time, tested water dispense several times. Water dispense is working normally at this time. Change filter light is illuminated, asked customer how long ago they changed filter, he is unsure."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF525SWHZ05
Near Elyria, OH 44035
David R
Job Details: 04/06/2021
"Right side door was not screwed all the way down on the top hinge. Corrected. Left door slightly lower but per owners manual there are leveling feet a bottom. Best to do in customers home because you have to put the feet down and do not want to damage the, durning delivery. Unit is good."
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS01
Near Shaker Heights, OH 44122
Jason N
Job Details: 04/06/2021
"Cc has questions about freezer drawer install.Customer installed door container, but the top freezer drawer popped off again. Installed small screw to reattach drawer cover to drawer as plastics clips are not holding in place. Op test good."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Willoughby, OH 44094
Dan H
Job Details: 04/06/2021
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Mentor, OH 44060
Joe O
Job Details: 04/06/2021
"Cc: error codes, not spinningFound error code f9e1(long drain). Found unit had no pressure coming from drain. Found drain hose kinked. Corrected drain hose. Unit draining. Ran quick test cycle. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Geneva, OH 44041
Jeff M
Job Details: 04/06/2021
The unit has a communications error code but also has an F0E0 code stored there is no information on this code but it still needs a new set of controls regardless; ordrng 1 W11478524 (Ui) and 1 W11498803 (Control)
We serviced a
MAYTAG WASHER
Model LAT9700AAW
Near Euclid, OH 44123
Joe O
Job Details: 04/06/2021
"Cc: wet clothes at end of cycleFound unit is not spinning. Found drive belt dry rotted and slipping on motor pulley. Needs belt kit; ordrng 1 12112425 (belt set-maytag), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW
Near Madison, OH 44057
Jeff M
Job Details: 04/06/2021
Customer is having issues with the sensor dry not functioning correctly she does have a very long vent due to the long venting It can cause a drying issue but she has not cleaned it in quite some time I recommended due to the length of the vent for it to be clean once a year at most once every two years unit tested good
We serviced a
MAYTAG WASHER
Model WHWE200XW00
Near Euclid, OH 44132
Jeff M
Job Details: 04/06/2021
Installed the new part op tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 04/06/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL WASHER
Model MVWB850YW0
Near Avon, OH 44011
Marie V
Job Details: 04/06/2021
"Cc that the unit was leaking when in use and is extremely loud when spinning. When spin basket by hand you can hear bearings ceased. Also found water marks and rust marks all over rotor drain pump. Unit will need rotor , stator and bearings. Cust will buy new washer; ordrng 1 W10435302 (Bearingkit) and 1 WPW10419333 (Stator) and 1 280146 (Rotor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW3
Near Painesville, OH 44077
Jeff M
Job Details: 04/06/2021
The bearings have failed in the transmission and the actuator cannot find home position needs a new transmission and actuator estimate only; ordrng 1 Sh and 1 W11454372 (Gear case) and 1 WPW10006355 (Actuator)
We serviced a
GE REFRIGERATOR
Model PFSS9PKYASS
Near Chagrin Falls, OH 44023
Jason N
Job Details: 04/06/2021
"Cc unit not cooling.Customer states unit will intermittently cool, will be cold for a few days then go warm. Found inverter board faulted, blinking 5 time. Found tech sheet information stating this is a fault for low voltage. Power in to inverter board is good at 119v. Unit needs inverter board. ; ordrng 1 WR55X10960 (Inverter)"
We serviced a
WHIRLPOOL WASHER
Model WFW9550WL00
Near Bedford Heights, OH 44146
Jason N
Job Details: 04/06/2021
"Cc unit door hinge broken and unit shakes in cycleConfirmed door hinge broken, unit needs door hinge. Ran drain and spin, knocking noise and vibration coming from rear of unit when in spin, tub has no excessive side to side movement that I can detect. Customer does not want to repair unit with just quote for the door hinge. Estimate only. ; ordrng 1 WP8183202 (Door hinge)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Brooklyn, OH 44144
Marie V
Job Details: 04/06/2021
"Cc that the unit will not finish the cycle. Ran diag no error codes. Water valves are working , unit agitates it drains and spins, unit is working as designed. Calibrated unit. Unit is missing bottom cover.; ordrng 1 WPW10427633 (Shield)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Fairview Park, OH 44126
Jason N
Job Details: 04/06/2021
"Cc unit freezer not cooling, no making iceFound freezer section reading 40 degrees, ff section at 38 degrees. Ran compressor wattage test 39, reading 152w. Checked pressures low side reading 25 psi, high side at 100. Ran test 40, pressure stayed the same throughout test. Called BJ, based on diagnosis, possible 3way valve is not working. Ordering 3way valve. ; ordrng 1 W11099684 (3way valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Solon, OH 44139
Jason N
Job Details: 04/06/2021
"Cc unit making humming noise Customer states it the same noise as before the previous repair. Ran wash test, some vibration during wash cycle. Pulled unit, found rear motor rubber isolator had come off motor frame, motor sitting on the floor. Replaced rubber isolator. Reran wash test, unit sounds normal, customer not satisfied, still thinks its too loud. Could not call WP techline to document, closed for training. Customer is calling WP to discuss. Advised we could try replacing wash motor assembly again but can not guarantee that noise level will change. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Lakewood, OH 44107
Jason N
Job Details: 04/06/2021
Cc unit door gasket needs replacedReplaced bellow gasket using customer supplied part. Op test good.
We serviced a
WHIRLPOOL RANGE
Model GW399LXUS06
Near Williamsfield, OH 44093
Jeff M
Job Details: 04/06/2021
Switch membrane is not responding. I unplugged the machine plugged back in and still no response estimate only; ordrng 1 WPW10207933 (Switch) and 1 Sh
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Painesville, OH 44077
Jeff M
Job Details: 04/06/2021
Customer is experiencing the same issue as before there was no change in the board that I replaced. Ive ran across a few machines where it comes down to the sensitivity the UI the new interfaces are less sensitive; ordrng 1 W11339755 (Ui)
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Roaming Shores, OH 44084
Jeff M
Job Details: 04/06/2021
Make control board is receiving 120 V of power needs a new control board estimate only; ordrng 1 WD21X24901 (Control) and 1 Sh
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Cleveland, OH 44103
Jason N
Job Details: 04/06/2021
"Cc unit not coolingFound unit at room temperature. Checked frost pattern on evap. No frost pattern, small ice ball on cap tube. Checked for leaks using uv light. No leaks on evaporator. While opening evaporator cover, loose ground wire fell into evaporator fan terminal causing short. Cold control no longer functioning, will need to order control. Found uv dye on filter drier joint. Unit needs filter drier and refrigerant recharge.; ordrng 1 W11282569 (Control box) and 1 Wpw10143759 (Uv dye drier)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Elyria, OH 44035
David R
Job Details: 04/06/2021
"Broken valve, broke right off. Ordering valve ; ordrng 1 W11210463 (Valve)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Amherst, OH 44001
Gabriel P
Job Details: 04/06/2021
Cc that washer was shaking a lot and walking on them. Verified and found that shipping bolts were still mounted on unit removed bolts and ran a drains and spin to test unit out and was working as designed. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Amherst, OH 44001
Gabriel P
Job Details: 04/06/2021
"Shifter came out again ordering part this time ; ordrng 1 W10913953 (Shifter), used 2 W10913953 (Shifter) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ0
Near Lakewood, OH 44107
Marie V
Job Details: 04/06/2021
"Replaced parts, put unit back together and it would not start. Found fuse open , replaced from T/S. Tested unit. Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG DRYER
Model MED6400TQ0
Near Berea, OH 44017
David R
Job Details: 04/06/2021
"Cc unit making constant humming noise. Took unit apart and found motor stalling. Will probably have to break motor wheel off as well. Gave estimate to customer, customer paid SVC, do not order parts ; ordrng 1 WPW10463866 (Motor) and 1 WP694089 (Wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Westlake, OH 44145
Gabriel P
Job Details: 04/06/2021
"Cc that unit door is cheap and separate overtime on the right side,I diagnose unit and front door been replaced a month ago but it still has not separate yet everything else looks good and work as designed. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM
Near Wickliffe, OH 44092
Joe O
Job Details: 04/06/2021
"Cc: not cooling properlyFound temps at 45 degrees. Found ball of ice on cap tube, no frost pattern. Signs of dye in drip pan and around cap tube. Needs evaporator and compressor.; ordrng 1 W10858281 (evaporator) and 1 W10769822 (compressor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Cleveland Heights, OH 44118
Dan H
Job Details: 04/06/2021
"Customer complaint that unit is not washing dishes, ran diagnostics found 4-3(wash motor not running) error code, unit started test cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly ; ordrng 1 W11085683 (Sump)"
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Broadview Heights, OH 44147
David R
Job Details: 04/06/2021
Replaced both parts. Ran test 51/52. Good. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Lyndhurst, OH 44124
Dan H
Job Details: 04/06/2021
"Installed new lid, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Parma Heights, OH 44130
Marie V
Job Details: 04/06/2021
"Cc that the unit will not use cold water. Ran diag , no error codes. Check cold and hot water valve they were reverse. Corrected issue. Tested unit. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAS3
Near Cleveland, OH 44110
Joe O
Job Details: 04/06/2021
Inst burner tubing. Tested. Op test ok
We serviced a
GE REFRIGERATOR
Model GTE16DTHMRWW
Near Cleveland Heights, OH 44118
Joe O
Job Details: 04/06/2021
Installed thermostat. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5600XW0
Near Broadview Heights, OH 44147
David R
Job Details: 04/06/2021
"Cc of squeak noise. Tested spin in diagnostics, both low and high, no squeaking. Started a normal cycle, heard squeak when water was entering unit. When hot switches off squeak is happening. Sounds like the hose might be bad, switched hoses and confirmed. Let customer know to replace hoses. If still happening would replace W11158805 valve housing but hoses seem to be the problem. Customer paid SVC"
We serviced a
AMANA RANGE
Model n/a
Near Westlake, OH 44145
Gabriel P
Job Details: 04/06/2021
"Cc that he had a power outage and oven didnt came back on check terminal confirm good,also control getting proper voltage nothing lighting up parts need is discontinued cannot be fix,opt test ok"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near South Euclid, OH 44121
Joe O
Job Details: 04/06/2021
"Cc: not dryingRan test cycle. Unit not heating. Found unit only receiving 120v. Reset breaker, still only receiving 120v. Unplugged unit plugged unit back in power returned. Ran test cycle. recommended having an electrician come look at electrical. Op test ok"
We serviced a
GE REFRIGERATOR
Model GSH22JSTDSS
Near Broadview Heights, OH 44147
David R
Job Details: 04/06/2021
"Cc unit not making ice/water. All connections are plugged in. Found water shut off to fridge, corrected, water back on. Customer recently had work done at their house, contractor turned water off to unit. Unit is good. Op test ok"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Strongsville, OH 44136
David R
Job Details: 04/06/2021
Broken and missing pieces. Ordering parts needed.; ordrng 4 WP8575897 (Wheel assembly)s and 2 WP8565925 (Stops)s and 4 W10888592 (Mount wheels)s
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Broadview Heights, OH 44147
David R
Job Details: 04/06/2021
"Cc unit not heating. Confirmed. Found heater element had broken inside, parts falling off. Replaced from t/s. Tested. Unit is heating and cycling. Op test ok; used 1 279838 (ELEMENT) from stock"
We serviced a
GE REFRIGERATOR
Model GSE25HMHEHES
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/06/2021
"Cc that the unit is not cooling but fresh food section isnt too bad. Took temps found 49* on fresh food section and freezer was empty it was 2*. Evaporator fan was not running. Spin the fan by hand started running but making a squeaking noise intermittently, also evap had good frost patter all over. Unit will need evaporator fan.; ordrng 1 WR60X10307 (Fan) and 1 WR60X30922 (Fan blade), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near North Olmsted, OH 44070
Marie V
Job Details: 04/06/2021
"Cc that the unit is making a loud banging noise when it starts washing. Ran diag found error code F2E1 HMI stuck button. Ran auto test , pass. Cust said that is when is agitating. Set unit to a heavy agitation, It sounds normal for now. Advice cust to monitor and take a video if hears the loud noise. Calibrated unit. Op test ok.also cust has foil vent on dryer advice to replace with semi rigid metal or flexible metal vent. Op test ok"
We serviced a
GE REFRIGERATOR
Model PFSS5RKZHSS
Near Rocky River, OH 44116
Gabriel P
Job Details: 04/06/2021
Replace control opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Cleveland, OH 44109
Gabriel P
Job Details: 04/06/2021
Cc that refrigerator was leaking in the back. Verified and found two pin holes on water line to the refrigerator. Cut out the bad part of the water line and installed a water line fitting tested and had no more leaks. Opt test ok.; used 1 WR02X11330 (5/16 UNION) from stock
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Walton Hills, OH 44146
Dan H
Job Details: 04/06/2021
"Installed new door glass, op test good"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Brooklyn, OH 44144
Gabriel P
Job Details: 04/06/2021
"Console, drain pump, control board and latch was replaced. Ran calibration. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHW03
Near Lorain, OH 44055
Marie V
Job Details: 04/06/2021
"Cc that the unit isnt cooling and the fresh food section is hot. Took temps found60* on fresh food section and 6 on freezer . Found evaporator cover with frost. Put unit into a defrost it worked, replaced thermistor from T/S and unit will need control. Part isnt in stock ; ordrng 1 W11196400 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311SFYT01
Near Richmond Heights, OH 44143
Joe O
Job Details: 04/06/2021
"Cc: not cooling properlyFound temps in freezer at 34 degrees and ff section at 49 degrees. Found ball of ice on cap tube and only partial frost pattern. No signs of sealed system leak. Needs compressor and drier. Customer does not want to repair at this time; ordrng 1 W10822653 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Jefferson, OH 44047
Jeff M
Job Details: 04/06/2021
The top was squeaking I just did the top the squeaking went away
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Solon, OH 44139
Dan H
Job Details: 04/06/2021
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Moreland Hills, OH 44022
Dan H
Job Details: 04/06/2021
"Customer complaint that lid is not locking, ran diagnostics found f7e5(shifter fault) and f8e1(long/no fill) error, ran manual test cycle, lid locks, unit spins, unit shifts to agitate and back, no water entering unit, found water valves closed, open, unit fill and began washing, unit is operating as designed"
We serviced a
MAYTAG DISHWASHER
Model MDB6000AWW
Near Lyndhurst, OH 44124
Joe O
Job Details: 04/06/2021
"Cc: leaking, or overflowingFound float switch is functioning. Ran test cycle. Found excessive suds in unit. Advised customer with excessive suds they can push out under the door and cause a leak. Could not duplicate leak. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Wickliffe, OH 44092
Joe O
Job Details: 04/06/2021
"Cc: leaking from water dispenser, warm water, not level, low ice productionFound temps in ff section at 41 degrees, freezer at -1 degree. Advised customer of small water tank in ff section and warm water entering with cold water. Bladder has good temps at 42 degrees. Unit has a full bin of ice. Advised customer thats as full as the ice bin will fill. Leveled doors. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cleveland, OH 44135
Gabriel P
Job Details: 04/06/2021
"When arrive unit was heating and working as design customer said it could work for three days then it will not heat for few hours and then it will work,check voltage pass check all fuses pass everything is working as design advise customer to monitor"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Strongsville, OH 44149
David R
Job Details: 04/06/2021
"Replaced part. Tested. Good. Customer already paid Im full. If any refunds, office to issue."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Columbia Station, OH 44028
David R
Job Details: 04/06/2021
Replaced part. If any questions about cleaning. Refer to owners manual. Unit is good. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXF05
Near Pepper Pike, OH 44124
Dan H
Job Details: 04/06/2021
"Customer complaint that unit is not making ice, confirmed, ice maker cycled but doesnt call for water, unit needs new ice maker , installed new ice maker, op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Gates Mills, OH 44040
Dan H
Job Details: 04/06/2021
"Customer complaint that unit is shaking, suspension is good, ran drain and spin cycle, shaking is normal, unit is operating as designed"
We serviced a
KITCHENAID RANGE
Model KSEG950ESS0
Near Chesterland, OH 44026
Dan H
Job Details: 04/06/2021
Installed new control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Wickliffe, OH 44092
Joe O
Job Details: 04/06/2021
"Cc: ice freezing in bin, not dispensing iceFound cubes freezing together in bin. Leveled ice maker to level the cubes. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Euclid, OH 44117
Joe O
Job Details: 04/06/2021
Cc: condensation on tubAdvised customer with plastic tub there will usually always be remaining water on tub due to not holding heat. Advised customer rinse aid will assist in dissipating some of the water but with plastic it will not get all of it. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Mayfield Heights, OH 44124
Jason N
Job Details: 04/05/2021
"Cc unit oven light not working.Customer showed pop. Customer states he has gone through 3 bulbs since has has had unit. Checked light socket for power from control board. Socket condition good. Good power in to socket at 117v. Installed customer supplied bulb. Turned light on and off several times. No abnormal operation from unit. No issues found from unit, unit is working as designed."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Beachwood, OH 44122
Jason N
Job Details: 04/05/2021
Cc unable to get sabbath mode to work correctly.Tested sabbath mode per owners manual instruction. All functions are working as directed. Instructed customer on sabbath mode features. Unit is working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Solon, OH 44139
Jason N
Job Details: 04/05/2021
"Cc unit leaking from underneath. Ran quick wash cycle for 10 min, no leaks. Hit cancel drain, no leaks. Reran quick wash cycle an additional ; ordrng 1 W10902372 (Pump/motor assembly)"
We serviced a
JENN-AIR REFRIGERATOR
Model JSC23C9EEM00
Near Cleveland, OH 44128
Jason N
Job Details: 04/05/2021
Installed freezer door. Tested all dispense functions. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Mayfield Heights, OH 44124
Joe O
Job Details: 04/05/2021
Cc: load and go dispenser leakingEntered diagnostics. Added detergent to load and go. Ran load and go test. Load and go did no leak. Load and go dripped when opened. From excess but no actual leaking. Advised customer to ensure load and go bin is completely pushed closed. Ran quick test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near University Heights, OH 44118
Joe O
Job Details: 04/05/2021
Cc: not making iceCustomer does not have a water filter in unit. Advised without water filter unit will not produce ice. Cycled ice maker. Ice maker cycling and calling for water. Needs water filter. Customer to order
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Lyndhurst, OH 44124
Joe O
Job Details: 04/05/2021
Found new door dented. Reordering door. Office to reschedule; ordrng 1 W10746789 (dor-fmd)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Olmsted Falls, OH 44138
David R
Job Details: 04/05/2021
"Replaced main board, can tell where board shorted. Started unit up. As soon as left door is closed, solenoid activates by itself. Called techline, documented and said its a bad board. Ordering MC, solenoid, and UI to replace all at once. ; ordrng 1 WPW10309866 (Solenoid) and 1 W11265135 (Ui) and 1 W11043763 (Control)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near North Ridgeville, OH 44039
David R
Job Details: 04/05/2021
"Replaced pump. Ran diagnostics, good. Op test ok"
We serviced a
GE RANGE HOOD
Model ZV48SSF1SS
Near Strongsville, OH 44149
David R
Job Details: 04/05/2021
"Complaint not working. The light knob is broke. Found one of the red heat lamps was not turning on, found bulb was not turned all the way into socket. Blowers are working, a little loud. Let customer know, gave estimate, they could replace knob. Do not order parts at this time. ; ordrng 1 WB03X10163 (Knob), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV00
Near Strongsville, OH 44136
David R
Job Details: 04/05/2021
Replaced part. Tested. Good. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Strongsville, OH 44136
David R
Job Details: 04/05/2021
"Replaced part. Ran bake 350* good, cycled. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/05/2021
Took temps foun 40* on fresh food section and 8* on freezer. Cust said the when the ice maker stops making ice the ice in the ice bin get Watery . Check pressure on unit was at 0. Advice cust to monitor unit. Replaced ice maker op test ok
We serviced a
WHIRLPOOL WASHER
Model NTW4650YQ0
Near North Olmsted, OH 44070
Marie V
Job Details: 04/05/2021
"Cc that the unit goes through the cycle and then it rinse twice and sometimes takes up to 2 hours and the cycles the she always use is regular and light. Ran diag found error code F7E1 basket speed fault. Check the wires on unit could not find any broken wires all connections are all the way in, replaced main control and ran calibration . Explain cust the new ways that the unit will operate when is filling and the door lock. Ran auto test ass well. Pass. Op test okBrought core for return"
We serviced a
GE REFRIGERATOR
Model ZISB42DYB
Near Chardon, OH 44024
Brian M
Job Details: 04/05/2021
Removed all panels checked unit over for die could not see a physical leak Added 250 psi of nitrogen no leak heard or found Recovered and recharged unit Unit is cooling at this time but will most likely Stop in a few weeks Customer will reach out to office
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Shaker Heights, OH 44122
Dan H
Job Details: 04/05/2021
"Customer complaint that user interface shows f2e1(stuck key) error code when steam from steaming vegetables rises up into user interface, customer showed pic of error code, called whirlpool techline spoke to Bruce, suggested covering food and replacing user interface and harness from user interface to control, part is out of stock so not scheduling return appointment ; ordrng 1 W11132989 (Harness) and 1 W11086141 (Ui) and 1 W10562910 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Beachwood, OH 44122
Dan H
Job Details: 04/05/2021
"Customer complaint that unit is not cooling and not dispensing water, fresh food section and freezer section temperature at 67 degrees, compressor is not running, found hinge cover with reed switch loose causing door to think it was open, tightened, water dispenses, compressor started a few minutes later, low side pressure at 9psi, high side pressure at 150psi, watched gauges pressures are holding, temperature is dropping, advised customer to monitor"
We serviced a
N/A N/A
Model MDBD880AWQ
Near Richmond Heights, OH 44143
Jason N
Job Details: 04/05/2021
"Cc unit not washing Found spray arm disconnected from arm guard plate. Reconnected. Ran wash test, spray pressure is low. Pulled wash assembly apart, found o rings deteriorated, also found upper discharge housing with large cut in the side. Unit needs discharge housing and seal kit. ; ordrng 1 WP6-917075 (Upper discharge housing) and 1 WP6-915435 (Seal kit)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRH00
Near Cleveland, OH 44106
Jason N
Job Details: 04/05/2021
Installed ice maker. Ran manual harvest test. Ice maker indexed properly and fill mold with water. Op test good.
We serviced a
ELECTROLUX RANGE
Model NOTAVAILABLE
Near Chesterland, OH 44026
Brian M
Job Details: 04/05/2021
"Cc unit not baking Found igniter open Needs igniter ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 5304506545 (ignitor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS13
Near Shaker Heights, OH 44122
Dan H
Job Details: 04/05/2021
"Customer complaint that unit is not cooling, fresh food section temperature at 54 degrees, freezer section temperature at 46 degrees, evaporator fan is running, compressor and condenser fan are running, ice build up on top of evaporator , partial frost pattern on evaporator, unit needs new evaporator and compressor , part is out of stock so not scheduling return appointment ; ordrng 1 W11256565 (Evaporator) and 1 W10507884 (Compressor)"
We serviced a
GE REFRIGERATOR
Model ZISB42DYB
Near Chardon, OH 44024
Jeff M
Job Details: 04/05/2021
The unit is non-repairable see Brians right up.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Painesville, OH 44077
Jeff M
Job Details: 04/05/2021
The unit had a frozen block of ice in the ice bin I thought the ice out in the test again
We serviced a
WHIRLPOOL STACK W/D
Model WET4027EW
Near Mentor, OH 44060
Jeff M
Job Details: 04/05/2021
I clean the dryer I called the customer and explain to them it might be a good idea to make this a regular thing everything tested good I took pictures of all the lint I removed
We serviced a
WHIRLPOOL WASHER
Model WTW5550XW0
Near Madison, OH 44057
Jeff M
Job Details: 04/05/2021
The unit has a motor control fault I cleared the code ran a calibration cycle the motor control for came back right away needs a new main control estimate only; ordrng 1 W10393001 (Control) and 1 Sh
We serviced a
GE REFRIGERATOR
Model GSE25GSHKCSS
Near Painesville Township, OH 44077
Jeff M
Job Details: 04/05/2021
The unit was not cooling I pulled the refrigerator out they found the start device was loose fully seated the start device onto the compressor unit tested good
We serviced a
GE WASHER
Model GTW330ASK0WW
Near Kent, OH 44240
Brian M
Job Details: 04/05/2021
Unit not working properly Found unit giving an error for water temp sensor this model does not have a temp sensor board was programmed wrong Will need new board and sum module ; ordrng 1 WH22X32357 (Control board) and 1 WH98R23015001 (module tl27 update 5)
We serviced a
MAYTAG WASHER
Model SAV205DAWW
Near Cleveland, OH 44110
Jason N
Job Details: 04/05/2021
"Cc unit not spinning Confirmed tub will not spin in spin and drain cycle. Checked motor and belt connections, found idler pulley missing and drive belt dry and cracked. Quoted customer for both. Ordering.; ordrng 1 WP40045001 (Idler pulley) and 1 WP27001007 (Belt)"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Conneaut, OH 44030
Jeff M
Job Details: 04/05/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM01
Near Kent, OH 44240
Brian M
Job Details: 04/05/2021
Cc of ice build up in freezer floor Found drain pan clogged Removed clog OP Test Ok
We serviced a
GE WASHER
Model GTW485ASJWS
Near Kent, OH 44240
Brian M
Job Details: 04/05/2021
Installed belt pulley and actuator OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Eastlake, OH 44095
Joe O
Job Details: 04/05/2021
Cc: buzzingFound relay buzzing. Needs relay; ordrng 1 W11384790 (Relay)
We serviced a
TAPPAN RANGE
Model COULD NOT MAKE O
Near Willoughby, OH 44094
Joe O
Job Details: 04/05/2021
"Cc: smoking from vent, cannot read displayCould not make out model number on ms tag(took pic). Ran test bake. Not seeing any smoke. needs control. Found part number on part. Control shows no longer available. ; ordrng 1 318010300 (Control(discontinued))"
We serviced a
MAYTAG DRYER
Model LDE8424ACE
Near Euclid, OH 44132
Joe O
Job Details: 04/05/2021
"Cc: black marks on clothes, screeching noiseFound black residue from roller being worn, found blower wheel noise. Found idler pulley worn, and drum seal getting worn from roller falling off. Needs rear drum seal, rollers, pulley and blower wheel. ; ordrng 1 WP6-3037050 (pulley) and 1 Y303836 (blower wheel) and 2 12001541 (bearing & roller asy)s and 1 WP314820 (seal- tumb)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Aurora, OH 44202
Brian M
Job Details: 04/05/2021
Installed adjuster and pivots Found stops to be missing also filter and screen are warped needs filter screen and stops Customer to install no need for return visit ; ordrng 1 W10872845 (filter) and 2 WPW10508950 (stop)s and 1 WPW10463906 (filter)
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Independence, OH 44131
David R
Job Details: 04/05/2021
"F6E3, F6E2, F2E1. Communications error codes. Will need UI and Main control.; ordrng 1 W11112662 (UI) and 1 W11171748 (Control)"