Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7717 customer reviews

Map of Painesville, OH

2 service calls and the problem was never fixed




Review of Fred's Appliance Service

The repair persons really didn't spend much time looking for the problem. The problem still exists and I have had to go elsewhere.


Response from Fred's Appliance Service:

Hello Peggy! Thank you for your note. I've reviewed the job records associated with your repair. We weren't able to duplicate the problem with your machine. I'm very sorry your continuing to have trouble. We will gladly come back out to take a 3rd look. You may email us at service@fredsappliance.com or call 888-453-7337. Thank you! - The Fred's Team


Map of Shaker Heights, OH

Faulty Refrigerator




Review of Fred's Appliance Service

Problem was pinpointed immediately and the necessary replacement parts were ordered and installed. They did not work through no fault of the servicing. It is the refrigerator, consequently another opinion was needed by Whirlpool.


Map of Chagrin Falls, OH

Not fixed




Review of Fred's Appliance Service

They appear to have replaced a part that was already brand new and thus did not fix the dryer.


Response from Fred's Appliance Service:

Hello John! Thank you for your review. Very sorry for the troubles. We will get right back out to get this addressed. Thank you! -The Fred's Team


Map of Columbia Station, OH

Waited too long for appointment




Review of Fred's Appliance Service

Service guy was great. I just wish we didn't have to wait 10 days to get someone out here.


Response from Fred's Appliance Service:

Hello Emily, Thank you for your note. Very sorry for the length of time it took to schedule. We've had some unexpected staffing issues due to illnesses. Thanks again for your note. -The Fred's Team


Map of Chesterland, OH

Lori




Review of Fred's Appliance Service


Map of Lorain, OH

Tabatha




Review of Fred's Appliance Service

Very friendly and helpful


Map of Chardon, OH

Robin




Review of Fred's Appliance Service

Covered by warranty


Map of Beachwood, OH

Very satisfied




Review of Fred's Appliance Service


Map of Cleveland, OH

Work was find and she friendly




Review of Fred's Appliance Service

The job done is still working


Map of Mentor, OH

Barbara




Review of Fred's Appliance Service

Very efficient and professional.


Bad service.




Review of Fred's Appliance Service

Unfortunately a silicon spray was used to make it easier to close the bottom freezer door. This did not help and the door is not easier to close and the spray and its chemical contents penetrated the food items in the refrigerator. I ended up throwing out all my fruits and vegetables, milk and other products that were enclosed in plastic containers. The odor is not going away. It is recirculating throughout the refrigerator.


Response from Fred's Appliance Service:

Hello Beverly, Thank you for the review. Very sorry for the continued troubles. We will be right back out to address your further concerns. Thank you! -The Fred's Team


Great pre and appointment service




Review of Fred's Appliance Service

I liked the preappointment confirmation and the service tracker to get a good feel for when Chad would arrive. Chad was very professional and thorough with a terrific personality.


Great service




Review of Fred's Appliance Service


Great service and service technician




Review of Fred's Appliance Service

Jeff was a very knowledgeable technician and a very friendly man. He sure knew his job very well and I'm very happy with the service I received.


Great service




Review of Fred's Appliance Service

Amazing service, on time and very friendly and explains everything very well !!!


Good Service




Review of Fred's Appliance Service

Corina was very knowledgeable. solved our issue with the stovetop. helped me understand the other issue with the knobs getting hot when using the oven.


Professional service, as always




Review of Fred's Appliance Service

Fred's Appliance has quality technicians and cares about their customers


great service




Review of Fred's Appliance Service


Excellent service




Review of Fred's Appliance Service

Corina was efficient and nice .She gave a clear description of what was wrong with our dishwasher and what it would cost to repair it. Good service to reasonable price.


Josh




Review of Fred's Appliance Service

Awesome job!


great service




Review of Fred's Appliance Service

The service professional was prompt and courteous. He spent a lot of time waiting for my oven to heat up only to tell me that it is working as it should. I appreciate the tips he gave me on proper use of the oven


a quick anad easy fix




Review of Fred's Appliance Service


Great Service!




Review of Fred's Appliance Service

Jeff has excellent customer service and is helpful as well as knowledgeable. Unfortunately, he was not able to correct my issue I would still highly recommend him and Fred's Appliance.


Second Opinion, Should've Been First!




Review of Fred's Appliance Service

Called Fred's for a 'second opinion' on a 4 year old washing machine after another repair company didn't resolve the issue and recommended replacement. They sent Paul, a Maytag certified repair person who quickly identified the issue, made the repair and swapped back out the unnecessary repair piece. VERY satisfied! And while I hope I don't need their services for many years, they will definitely be my first call from now on


on-time service!




Review of Fred's Appliance Service

Dan addressed the issue professionally and immediately - there was no cost as unit is under mfg. warranty period.


Great service!




Review of Fred's Appliance Service

Chad was very personable and pleasant.


Jerry




Review of Fred's Appliance Service

Good service


Scheduling




Review of Fred's Appliance Service

My only complaint pertains to the scheduling process. We had an appointment scheduled, for the morning, and it was changed to an afternoon appointment without a representative asking us. Luckily, we were able to schedule for a morning appointment on another date. Brian was great; he was professional and knowledgeable about our appliance.


Response from Fred's Appliance Service:

Good Morning Jeffrey! Thank you for your review. Very sorry for the scheduling issues. We've been short-handed for illnesses with our field staff. We are working diligently to ramp up our field staff. Thank you again. -The Fred's Team


Great service &a company has great organization on scheduling service calls.




Review of Fred's Appliance Service

the service man Chad ,,was excellent & very proffissonal. I would be proud to use your Company again!


Great service




Review of Fred's Appliance Service

Great service


Nice job




Review of Fred's Appliance Service

Efficient and professional


Very please with our experience




Review of Fred's Appliance Service

Jeff did a great job. Very polite.


great service, awesome price, trusted




Review of Fred's Appliance Service

I got my frig fixed, and am very happy.


Brian was very helpful and knowledgeable. I hope I always have him for service




Review of Fred's Appliance Service

Don't know why this under my Mothers name. My name is Debbie Carey, I'm the owner of the stove not Nancy. It would be extremely helpful if there was service on Saturday's, I had to take a day off work just for service


Linda




Review of Fred's Appliance Service

I thought my technician was very personable yet professional. He kept me informed every step of the way and I was very satisfied with the service.


Service on 8-16-2017




Review of Fred's Appliance Service

very polite and willing to answer any questions we had.


KitchenAid Oven Repair




Review of Fred's Appliance Service

Fred's always does a nice job on repairs and Dan was no different. He was on time and replaced the thermal fuse in the oven. He moved the fuse to a different location to minimize a reoccurrence as this was the third time for replacement. In my opinion, the thermal fuse is either underrated or is placed in an improper place in the oven - in other words, a design flaw. Notwithstanding this, Fred's does a nice job of repairing appliances even though you may have to wait a week to cook food in an oven due to their schedule.


Very good




Review of Fred's Appliance Service


David




Review of Fred's Appliance Service


Great service!




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Rita




Review of Fred's Appliance Service

Great customer service


On time and fast service




Review of Fred's Appliance Service

I thought the technician was very nice, explained the problem and fixed it quickly.


experienced serviceman




Review of Fred's Appliance Service

Chris is very pleasant, excellent mannerism, thank you


Quick




Review of Fred's Appliance Service


My wife said he was very very professional and kind.




Review of Fred's Appliance Service

My wife said the service person was cordial and very understanding.


Great service




Review of Fred's Appliance Service

Corina needed to return for noise that developed after initial visit and apologized for having to do so. Will definitely call Freds Appliance again when needed!


Timothy




Review of Fred's Appliance Service


Very Knowledged Tech!




Review of Fred's Appliance Service

The Tech was Excellent! My service appointment was between 12-4. But Fred's Appliance did not contact me until 430pm to let me know he was running behind!


Response from Fred's Appliance Service:

Very Sorry we ran behind. It happens sometimes. Glad you were happy with tech!! -The Fred's Team


Awesome




Review of Fred's Appliance Service

Great service


I have formed a personal relationship with Corina




Review of Fred's Appliance Service

Corina is GREAT! This comment is to the Management. Since I've had "numerous" visits in the past months, I think I deserve more then a magnet. How about some free freezer lights?


Good service, courteous




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Nice technician




Review of Fred's Appliance Service

My frig was still under warranty so my repair was at no cost to me. My technician was very polite and explained what he was doing


Great Job!




Review of Fred's Appliance Service

Perfect experience...


Unfair Price




Review of Fred's Appliance Service

The repair took less than 15 minutes and the resulting Labor cost of $ 100.00 converts to $400.00 Per hour. This is much to costly for anyone especially an 83 year old Senior.


Response from Fred's Appliance Service:

Hello Roscoe, Thank you for your review. I'm very sorry you feel you're were overcharged. We charge based on a national flat labor guide that our parts distributor supplies the industry. We do not charge by the hour. We honor the rate we quote you regardless of how long it takes us. Please reach out to us so we can further discuss with you at service@fredsappliance.com or call 888-453-7337. Thank you! - The Fred's Team


Service Call for Washing Machine




Review of Fred's Appliance Service

Prompt, courteous service and felt confident I was getting an honest evaluation.


Great Service




Review of Fred's Appliance Service

I would like to have a narrower window of time for appointment scheduling. I would suggest 2 hour rather than 4


great service




Review of Fred's Appliance Service

quick to analize trouble and fast repair.


Super service!




Review of Fred's Appliance Service

Great service! Friendly & courteous.


Very professional and knowledgeable




Review of Fred's Appliance Service


Jenn Aire Range Repair




Review of Fred's Appliance Service

Good service - but the range still is not working correctly. Will have to put in another service call.


Response from Fred's Appliance Service:

Hello Marcia! Thank you for your review. Sorry for the continued trouble. Give us a call at 888-453-7337 or email service@fredsappliance.com and we will come back out to get your problem squared away. Thank you! - The Fred's Team


Good Service Rep Schedule Was "Unfortunate"




Review of Fred's Appliance Service

I think Paul is a well qualified representative and did well in his work. The appointment thing was not his fault but it was something that shouldn't have happened.


Fast, awesome service




Review of Fred's Appliance Service

once part came in it took no time to get running again!


Great work and service




Review of Fred's Appliance Service


"Excellent Service"




Review of Fred's Appliance Service


Ed schartman. Great service




Review of Fred's Appliance Service


Tony




Review of Fred's Appliance Service


Extended warranty coverage




Review of Fred's Appliance Service

Chris was very professional, courteous, and knowledgeable. He even shared with me that he reviewed last years notes from a previous service call for my Whirlpool regrigerator. He explained every step of what he was doing for me; that helped me so much to understand what the issues were! Chris took his time and was very thorough. I always insist that my extended warranty company send Fred's Appliance for my repair needs!


Great service




Review of Fred's Appliance Service

Awesome job professional service


???




Review of Fred's Appliance Service

Very good experience. Repairman kindly answered my questions.


Great service, competative pricing




Review of Fred's Appliance Service

The people at the office are always friendly and willing to help in any way they can. The service people are very nice and knowledgeable.


Response from Fred's Appliance Service:

Hello Debbie! Thanks for your kind comments. We're curious as to why you only rated us 2 starts with these great comments. Please reach out to us so we can help at 888-453-7337 or service@fredsappliance.com. Thank you! -The Fred's Team


Fast Service - from start to finish




Review of Fred's Appliance Service

First, my service call was scheduled much sooner than I had expected. The technician, Chris, was very prompt, checked out the problem and also advised on the setting number for the freezer. He was very professional. (Unit under warranty)


Great Service




Review of Fred's Appliance Service

It was good to see Corina today. She did a Awesome job .She explained about the oven, do's and don't, Leveled the oven. Replaced the panel on the left side of the oven, which had obtained a scratch area during shipping. It was good to see a FEMALE come to your home. I am a senior this was nice.


As always Chad is a great service man




Review of Fred's Appliance Service


Not so great experience




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hello Charlie, Thank you for your review. I've reviewed your records. I see we have been having trouble with this machine. Sometimes, appliances do get the best of us. I'm so very sorry for this trouble. I'm showing you're currently on the schedule today for Robert to come out and get this problem resolved once and for all. Thank you---The Fred's Team.


Mary kay




Review of Fred's Appliance Service

Pleasant and knowledgable


EXCELLENT SERVICE..........AGAIN!




Review of Fred's Appliance Service

Outstanding service. They fit us in their busy daily plan, because my wife and i work full time. THANK YOU! A+


Linda konya




Review of Fred's Appliance Service

Ok sogar hope fridge is ok


Great and very helpful service!




Review of Fred's Appliance Service

Knowledgeable and shared info about HE washers which I was not aware of- professional and courteous. Would recommend to others!


Once again, thank you




Review of Fred's Appliance Service

Once again on my new washer, thank you for sending such nice employees!!!!


Problem of ice on the inside of the freezer door.




Review of Fred's Appliance Service

The ice continues to form in the freezer. I waited a few days to see what would happen. I am anxious to receive the request for comment from whirlpool. Time has run out. We want a refund.


Very polite and professional!




Review of Fred's Appliance Service

He was quick and explained what it could have been! Quick and had manners! Even offered to wear shoe booties! Wasn't necessary in my home! Perfect kind of person to have do service in your home!


good service and prompt




Review of Fred's Appliance Service


Excelente service




Review of Fred's Appliance Service

Everything was on time and very professional.


Benjamin




Review of Fred's Appliance Service

The technicians , where professional, respectful, informative, and knew what had to be done immediately! I recommend them highly to anyone that needs to have their appliances serviced!


Corina was very professional and did a great job.




Review of Fred's Appliance Service

Corina was very knowledgeable and professional.


Very efficient and considerate




Review of Fred's Appliance Service


Fast efficient service




Review of Fred's Appliance Service

He was polite, professional, and fast. Very nice and on timr


Great service. I was under warranty so I had no charge. But glad your here for duration.




Review of Fred's Appliance Service

Very happy the repair techs have technical knowledge since they are making washers with computers. When it broke down I couldn't do anything. The tech reprogrammed it and I was set to go. Wow. Thanks for this knowledge


Great service




Review of Fred's Appliance Service

Arrived on time and explained what repairs they did


Service




Review of Fred's Appliance Service


Great service...




Review of Fred's Appliance Service

Corina was pleasant, helpful and efficient


Outstanding Service




Review of Fred's Appliance Service

Corina was very knowledgeable and efficient at working on my freg.


Lee Ann




Review of Fred's Appliance Service

ChAd was wonderful


Response from Fred's Appliance Service:

Hi Lee Ann! Thanks for your review. We're glad you enjoyed service. We're curious as to why you only rated 2 stars. Please feel free to reach out to us to discuss at service@fredsappliance.com or 888-453-7337


Lina mandour




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Excellent Service




Review of Fred's Appliance Service

Chad was professional, amiable, and informative. Appreciated his attitude!


Fixed on 2nd visit




Review of Fred's Appliance Service

Whirlpool sent the wrong parts on the initial visit, so repairs were not done. Correct parts shipped a week later and repairs were completed


Response from Fred's Appliance Service:

Hello Dave! Thank you for your review. Sorry for the parts issue. Sometimes it does happen. 🙁 -The Fred's Team


nice job. very flexible.




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Very patient,helpful gave extra helpful tips on how work my new gas range.


Great service




Review of Fred's Appliance Service


Great Service and Brian is the best. He is professional, friendly and courteous. An asset to your team.




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

The guys did a great job


Great service




Review of Fred's Appliance Service


Good service.




Review of Fred's Appliance Service


A pleasure to deal with Robert




Review of Fred's Appliance Service

We were very pleased with Robert. He has been here before and we requested him again. Very pleased!


Great service chad was so helpfull and went over and above my expectations




Review of Fred's Appliance Service

He was there for one thing but also took care of another problem I had had for 3 years


Janice




Review of Fred's Appliance Service

Phenomenal Service...love Corina!


Marianne




Review of Fred's Appliance Service

Prompt and knowledgeable


Great service, fast response




Review of Fred's Appliance Service

Will use again.


Chad is a very knowledgeable technician




Review of Fred's Appliance Service

Chad was on time. And is definitely a professional.


fast and accurate service




Review of Fred's Appliance Service

Thank you for servicing my refrigerator so quickly.


Great Service




Review of Fred's Appliance Service

Jeff was very thorough and had all the equipment needed to evaluate our problem. His knowledge helped us solve the problem. He was on time and very professional. Also, very courteous. Thanks so much for your help.


james




Review of Fred's Appliance Service

Outstanding


Great Service




Review of Fred's Appliance Service


Brad & Heather




Review of Fred's Appliance Service

Satisfied with the work performed but unhappy with how the tech discussed the mfr and all new washer and dryers built today along with all of the other appliances we purchased. Extremely disappointing and upsetting. If you're interested in the details surrounding this conversation please call me. What's the point in going into detail if you don't care. How you respond will determine whether I use Fred's appliance again.


Response from Fred's Appliance Service:

Hello Brad & Heather. Thank you for your review. It was good speaking with you this morning to clear up your concerns. Have a great week! - The Fred's Team.


Problem with stove resolved




Review of Fred's Appliance Service

Brian fixed the problem and all is fine.


Problem resolved




Review of Fred's Appliance Service

Serviceman resolved our problem and all is happy.


Doris




Review of Fred's Appliance Service

Very knowledgeable technician!


fast service




Review of Fred's Appliance Service

fixed problem with in minutes


Great service




Review of Fred's Appliance Service

Service was prompt & very professional. Corina is great!


Great service, wonderful price.




Review of Fred's Appliance Service

Excellent repair woman!!


Nice guys, quick service!




Review of Fred's Appliance Service

Nice guys, quick service!


Great experience




Review of Fred's Appliance Service


Robert was very efficient, courteous and professional!




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Dan even checked our vents. He was very professional


Excellent service and very informative




Review of Fred's Appliance Service

Good


Keith




Review of Fred's Appliance Service


Chad was curteous, punctual and professional. My service call was under warranty




Review of Fred's Appliance Service

I was frustrated by the fact that Chad had to come out 3 times. When I called to make the appointment I told them that the previous service guy said the hinge would need to be replaced. Chad came out just to order the part. The parts came, but they were the wrong parts. That was the second service call. So a third call needed to be scheduled once the correct part was delivered.


Review




Review of Fred's Appliance Service


Great customer service!! Professional !!




Review of Fred's Appliance Service


Great service, very knowledgeable, friendly and on time,




Review of Fred's Appliance Service


Great service. Brian was very nice and professional.




Review of Fred's Appliance Service


microwave repair




Review of Fred's Appliance Service

repaired microwave


Cordial, very nice




Review of Fred's Appliance Service


Helen kelly




Review of Fred's Appliance Service


Very professional and cordial




Review of Fred's Appliance Service

Completed task quickly and check all her work


Great service




Review of Fred's Appliance Service


On time & great service




Review of Fred's Appliance Service

They gave me a window and technician arrived timely. She was friendly and effecient.


Poor Service Again




Review of Fred's Appliance Service

So same as last service call. 10-15 minutes! Pointed a temp gun at the fridge and freezer, yep it's cooling. pushed a few buttons on the panel no error codes stored so there is nothing wrong with the fridge. At least the first two guys made an attempt to fix it. Dig into it. Do some real troubleshooting. Do something. Oh and btw, why the hell did your inside person have me email a video to them when it was acting up, not to show it to the tech before they came out? Maybe he could have looked at it beforehand and said hey anybody run into this problem?! When I talked to him today he did say yeah I see that there is mention in the notes that a video was sent in, but I haven't seen it. WHAT???? I gave it one more shot with you guys and I have advised Home Depot not to send you back out for any repairs. Unacceptable!


Response from Fred's Appliance Service:

Hello Dan, Thank you for your review. After careful review of your job, we found the refrigerator temperature at 41 degrees. The freezer at 11 degrees. Your icemaker had a bucket full of ice. At the time of service we simply didn't find anything wrong. We're sorry for your troubles. -The Fred's Team.


Great




Review of Fred's Appliance Service

Great


Pleasant professional




Review of Fred's Appliance Service

Knew exactly what was wrong with machine


Great Service




Review of Fred's Appliance Service

The repair was able to be done quickly and washer is working great


Great service




Review of Fred's Appliance Service


Megan




Review of Fred's Appliance Service


Service was good but the result is not good.




Review of Fred's Appliance Service

The freezer door still has ice build-up on the top edge as before. We cannot use the top shelf of the freezer door because of ice and water. WHAT CAN BE DONE NOW!!


Great service




Review of Fred's Appliance Service

Very knowledgeable technician


great service




Review of Fred's Appliance Service


Mr.




Review of Fred's Appliance Service

Excellent Service


Was extremely impressed with the service and the technician




Review of Fred's Appliance Service

I did not realize the Fred Appliance Has a training program The technician was very knowledgeable and an excellent representative of your company. At first I was surprised to meet a female technician and I commend Fred's Appliance in training and hiring Females in a traditionally male dominated field. I will highly recommend your company to my family, friends and work colleagues, Thank you for providing excellent service


Quick Resolution




Review of Fred's Appliance Service

The only negative thing was Robert showed up earlier than scheduled, which wasn't totally surprising having tracked his progress on the link, which kind of inconvenienced me since I'd wanted to take the dog out, but he made up for it by being quick in the repair. He answered all my questions well and I felt like we got our money's worth.


Great service call system




Review of Fred's Appliance Service

Fred's service call system keeps you up to date with the status of your appointment. Unfortunately, the problem we reported mysteriously disappeared when the service reps arrived.


Great Service, On Time & Very Friendly




Review of Fred's Appliance Service

Technician was very pleasant, explained issue and repair was quick.


Bob




Review of Fred's Appliance Service

Great guy.


Terrific Tech, best ever!




Review of Fred's Appliance Service

For the first time we had a tech that explained everything and took time necessary to do the job correctly!


Above and Beyond




Review of Fred's Appliance Service

I called for one problem , which the tech took care of in a few minutes. However, he noticed two other issues that I was not aware of and repaired them as well.


my dryer




Review of Fred's Appliance Service


great tech




Review of Fred's Appliance Service


Corina gets A+




Review of Fred's Appliance Service

Requested to have Corina back after the initial service call. Nice to see women getting into appliance services.


Dishwasher




Review of Fred's Appliance Service

Prompt, fast, pleasant


Fantastic Service!




Review of Fred's Appliance Service


Karen Liggett




Review of Fred's Appliance Service

We had two issues going on at the same time with our Kitchen Aid appliances. Both were ultimately fixed to our satisfaction. I would like to make a comment about an issue we had with our refrigerator. We were getting a replacement door from the manufacturer. The door was scratched upon installation and a new one was being ordered to replace it. There was an issue with the manufacturer in getting this door which resulted in some confusion. Thinking the issue was resolved, whirlpool closed the service order, stating that it can be opened with a phone call. When the employee from Fred's went to schedule the tech for the door, they saw the order was closed. Rather than calling Whirlpool to see what was going on, I was called and told the order was closed and to just throw the new door in the trash!?! After making a few phone calls myself I cleared up the confusion. I'm sure there was some frustration due the fact that this replacement was taking forever, but....


GIVE BRIAN A RAISE!




Review of Fred's Appliance Service


Mr




Review of Fred's Appliance Service

Service man was very nice but freezer is thawing and no ice is being made


Response from Fred's Appliance Service:

Hello David! Very sorry for continued trouble. We've reached out to you via telephone to get this issue resolved. If you need anything else, we're here to help! -The Fred's Team


Excellent, professional service




Review of Fred's Appliance Service

We would welcome future service calls from Fred's Service. The work was done under the refrigerator's warranty plan, so no rating given on the "cost / pricing" question.


Good on time sevice




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Chris did a great job! The service was fast, friendly and on time! I will use Fred's again!


Kennedy frig and microwave




Review of Fred's Appliance Service

Great


Corina




Review of Fred's Appliance Service

Excellent attitude, professional in every way. took time to answer questions, will call again if necessary. More awesome/ surprising was to see a knowledgeable young lady in this field!


Reeves




Review of Fred's Appliance Service


very nice great service




Review of Fred's Appliance Service


Great guy




Review of Fred's Appliance Service

Knew the job


Cindy




Review of Fred's Appliance Service

Great service


Excellent service




Review of Fred's Appliance Service

Chad was awesome. He knew our appliance inside and out. He diagnosed the problem quickly. I was very impressed with the service that I received from Fred's. I will use them for all my appliance repair needs in the future.


Great Service




Review of Fred's Appliance Service

They where on time. They where friendly and courteous.


Fantastic Service




Review of Fred's Appliance Service

Both Russell and Paul were very professional and did a great job! Would definitely use Fred's Appliance again from my repairs.


Wonderful service




Review of Fred's Appliance Service

Please reference Richard Six


Poor problem still exists




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hello Paul! Very sorry for the continued troubles. We've called you several times since 7/18 and haven't heard back. Please give us a ring at 888-453-7337 so we can get your problem addressed. Thank you! -The Fred's Team


Kirschner




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Fast


Efficient, courteous, and thorough service.




Review of Fred's Appliance Service

Loved having a woman come and do a service call. Definitely will ask if Corina next time. I have had you do other appliance services for me and they have always been great. Thanks


Richard




Review of Fred's Appliance Service

Ok he needs to take the old parts back with him not leaving it there


Great Service!




Review of Fred's Appliance Service

Corina was so professional as she repaired our washer and replaced our gasket on our refrigerator. She was very helpful and personable. It was a pleasure having Corina service our appliances. Corina certainly is proud to work for your company!


They were informative




Review of Fred's Appliance Service

Would recommend


Great Service




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service


Great Service!!




Review of Fred's Appliance Service

Handle me and themselvesvinvavvery professional manner.


Great service




Review of Fred's Appliance Service

No surprises witch is a good thing


Great Service




Review of Fred's Appliance Service


Service was Great!!




Review of Fred's Appliance Service

Wished it would not have taken as long as it did - parts availability slowed down the progress


VERY GOOD SERVICE




Review of Fred's Appliance Service


Jan




Review of Fred's Appliance Service

Paul & Russell were both very polite, both times they were at our home. They explained what was wrong, what was to be fixed and went about the work quickly.


Average service, expensive cost




Review of Fred's Appliance Service


Satisfied




Review of Fred's Appliance Service


Very punctual-




Review of Fred's Appliance Service


service was good they explained what had happened and fixed it.




Review of Fred's Appliance Service

I have had to call for service 3 times. 2 for the same thing and Brian, the service man was the same all 3 times. I hope nothing else goes wrong.


Chris




Review of Fred's Appliance Service


Great service, kind of pricey




Review of Fred's Appliance Service


He looked up an item that I had bought and told what to do, thanks




Review of Fred's Appliance Service

He was polite and willing to look up a product for me that I had bought from Whirlpool.


Jason N.

Jason N.

WALL OVEN WHIRLPOOL WOS51EC0AS02 Installed inner door glass using customer supplied parts. Door op test good.

Near Dursley Ct, Solon, OH 44139
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRSC503ESS00 Installed evap fan assembly. Op test good. Advised customer to allow up to 24 hers for ff section to return to desired temps.

Near Gates Landing Dr, Chagrin Falls, OH 44023
Brian M.

Brian M.

WASHER WHIRLPOOL WFW5620HW0 Installed control Ran test cycle OP Test Ok

Near Winchell Rd, Aurora, OH 44202
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE254ESS2 Cc unit will not fill Found item stuck under float switch Ran test cycle OP Test Ok

Near Shady Grove, Aurora, OH 44202
Jeff M.

Jeff M.

WASHER HOT POINT ATW4676BQ0 The unit had no error codes I ran a calibration cycle unit tested good

Near 3rd St, Geneva, OH 44041
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT720PADM1 I wasn’t able to find signs of leaking I did find the filter great is not installed correctly very good possibility that it caused the lower spray arm to stop moving and spray directly onto the seal causing it to leak I showed the customer how to properly install the filter unit tested good

Near Walcott Way, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5600SQ0 The issue is the washer is squeaking there’s a spring that is squeaking against metal on metal there is no component failure unit tested good

Near Whalers Cove, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Cc unit freezing items in ff sectionCuster states items have been semi freezing on first and second shelf of unit, never experienced this before, raised temps in ff to 40 and it got better. Replaced diffuser and ff thermistor using customer supplied pre Id parts. Also advised customer to avoid placing product right in front of diffuser to allow air to circulate correctly in ff section. Op test good."

Near Wedgewood Dr, Solon, OH 44139
Brian M.

Brian M.

WALL OVEN FRIGIDAIRE FFET3025PSC Cc unit not baking Tested unit no heat Removed panel and test connection Everything ohmed out fine reapplied power and tested bake again Unit is heating Let unit heat up to 250 OP Test Ok

Near Pepper Creek Dr, Pepper Pike, OH 44124
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Installed parts listed, held 29” vac, added 3 oz r134a, good frost pattern forming, op test good"

Near Edgewater Dr, Lakewood, OH 44107
Dan H.

Dan H.

RANGE KITCHENAID KSGG700ESS1 "Installed burner head, cap and valve, op test good"

Near Lander Rd, Chagrin Falls, OH 44022
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint that ice maker leaks into ice bin, confirmed, found fill tube not in fill cup completely, corrected, op test good"

Near Jefferson Ave, Cleveland, OH 44113
Joe O.

Joe O.

RANGE WHIRLPOOL WFE525S0HV1 "Cc: not heatingFound harness shorted on terminal block. Needs terminal block, harness, and power cord; ordrng 1 8171385RC (cord-power) and 1 W11449104 (HARNESS) and 6 WP3400029 (nut)s and 1 WPW10245259 (block-term)"

Near Osborn Rd, Garfield Heights, OH 44128
David R.

David R.

RANGE MAYTAG MGR6600FZ1 "Cc broil not working. Checked back, unit getting 120, and all wires hooked up correctly. Was going to check ignitor and found front screw loose and not grounding broil properly to keep it lit. Corrected and tightened, set broil, came on and didn’t go off. Turned off, tested again, let heat up. Did not turn off. Checked back already. Good. Op test ok"

Near Webster Rd, LaGrange, OH 44050
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF540CWHZ02 "Installed parts listed, op test good, took pics of previous work orders supplied by customer, advised to allow 24-48 hrs for temps to settle"

Near Nottingham Dr, Fairview Park, OH 44126
Corey L.

Corey L.

WASHER WHIRLPOOL WTW7500GW2 "Replaced parts listed, calibrated, op test good"

Near Evan Miller Trail, Olmsted Township, OH 44138
Gabriel P.

Gabriel P.

WASHER GE WHDSR209G2WW Customer will need a timer when you arrive at customer unit was unplug when plug in it started working but you have to play with timer trying to make it spin everything else working good customer will not repair

Near Detroit Rd, Avon, OH 44011
Brian M.

Brian M.

REFRIGERATOR MAYTAG MRT118FFFH01 Cc unit not cold Found to have no frost pattern and has .5 amps Needs sealed system repair Will need evap and compressor as well dye dryer ; ordrng 1 W10143759 (drier (service)) and 1 W10836706 (evaporator) and 1 W11092625 (compressor)

Near OH-225, Diamond, OH 44412
Joe O.

Joe O.

RANGE KITCHENAID KSGG700ESS1 "Cc: light blew, not heating properlyFound unit needs bulbs. Customer is going to purchase on their own. Ran test bake. Unit heating. Could not duplicate issue. Unit functioning as designed. Op test ok"

Near Thornhurst Ave, Garfield Heights, OH 44105
Dan H.

Dan H.

DRYER WHIRLPOOL WED7990FW0 "Customer complaint of f9e1 error code, confirmed, installed nw drain pump, hose, and float switch, cleared drain hose, op test good"

Near Kingsbrooke Ln, Westlake, OH 44145
Jason N.

Jason N.

DISHWASHER AMANA ADB2200AWS "Cc unit not powering on, breaker ok, unit plugged inChecked power at outlet, found neutral prong on power cord melted. Unit needs power cord, and advised customer to have an electrician check outlet receptacle. Replaced power cord using misc. truck stock. Ran to good outlet, good power to control at 124v, control not powering on. Unit needs main control as well. Customer not repairing, estimate only."

Near Fairmount Blvd, Beachwood, OH 44122
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Installed new auger motor, divider, and yoke, op test good"

Near Overbrook Ave, Lakewood, OH 44107
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5640XW0 "customer complaint that during the cold rinse cycle water kept pouring in, ran diagnostics found f7e6(motor fault), f0e2(over suds ), and f8e3(overflow condition ) error codes, started normal wash cycle, unit did not stop filling at proper water level, pressure hose Is good, unit needs new control, customer does not want repair; ordrng 1 W10393444 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Bramblewood Ln, Mayfield, OH 44143
Jeff M.

Jeff M.

MICROWAVE GE JNM1851SM2SS "Customer had an extremely bad power surge needs a new control on the mic with estimate only; ordrng 1 WB07X11029 (contol panel ss), used 1 SHIPPING (shipping and handling) from stock"

Near Lake Rd E, Geneva, OH 44041
Dan H.

Dan H.

REFRIGERATOR JENN-AIR JF36NXFXDE01 "Installed new led module, op test good"

Near Dellwood Rd, Cleveland Heights, OH 44118
David R.

David R.

WASHER MAYTAG MVWX655DW0 "Cc unit not spinning. No error codes. Found hub stripped. Replaced from t/s. Notice that splines on gearcase and washplate are starting to deteriorate slowly. Are good for now. Gave estimate to customer. Tested in diagnostics and ran a calibration. Good. A lot of debris build up under washplate. Customer has afresh tablets, put on clean washer cycle with tablet inside. Op test ok. ; used 1 W10528947 (HUB) from stock"

Near Parkway Dr, Berea, OH 44017
David R.

David R.

DRYER MAYTAG MEDB800VQ0 "Replaced part customer had, hooked vent back up to back of unit. Ran cycle for a couple of mins, unit was heating and cycled. Op test ok"

Near St James Ave, Cleveland, OH 44135
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Cc food freezing, random freezing, customer says sometimes temp will go up in FF and then go down and Freeze items or FZ will go down in temp to negatives, intermittently not all the time. Nothing is blocking air intake into FF. Tested temps, FF temps range from the top of shelf at 37*, bottom and middle around 36*. FZ temp around 1*. As of now temps are good, no food looks frozen or anything, looked through deli drawers and throughout FF, as of now everything is good and temps are good. Put foil tape on half of intake to FF coming from FZ. Changed test 202 to on position. Changed FF and FZ temp adjustment, up to 2.0. Leaving set up at thee adjustments. Op test ok."

Near Centennial Dr, Avon Lake, OH 44012
David R.

David R.

DRYER AMANA NED4655EW1 Replaced all parts. Found a screw imbedded in the front seal of drum causing drum to jump around. Removed. Tested. Unit is good. Op test ok

Near Angela Ln, Avon Lake, OH 44012
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Icemaker tested good full bin of ice. I tighten the doorhandles unit tested good

Near Ridgewood Ave, Ashtabula, OH 44004
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF520PADM7 Cc unit has scratch on UI and thinks rinse aid isn’t work Found unit not installed correctly fixed installation Found UI to have a scratch installed UI Advised customer on rinse aid and the effects it may take a few loads for it to have a noticeable difference and advised on running sink with hot water before starting dishwasher, Advised to call whirlpool

Near Fox Hollow Dr, Mayfield Heights, OH 44124
David R.

David R.

DRYER AMANA NED4655EW1 "Replaced parts, tested, good. Op test ok"

Near Schady Rd, Olmsted Township, OH 44138
David R.

David R.

REFRIGERATOR WHIRLPOOL ER2CHMXPL02 Replaced part. Tested. Give 24 hours to return to normal temps.

Near Butternut Ridge Rd, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

BEVERAGE CENTER KITCHENAID KURG24RWBS21 "Cc that the unit is not cooling. Checked temp found 55* at the top and 58* at the bottom of the unit. Need temperature control. Checked timer no clicking the unplug unit back in then compressor started running and timer call bj he said it will need a timer and parts no longer available cannot be repairable,opt test ok"

Near Cliff Dr, Bay Village, OH 44140
Gabriel P.

Gabriel P.

DISHWASHER ELECTROLUX LFID2422RF1A Cc that the unit is making a loud noise when is running. Found motor making loud sound and leaking water through the seal gave and estimate customer will not repair

Near Marlowe Ave, Lakewood, OH 44107
David R.

David R.

RANGE WHIRLPOOL KSEB900ESS0 "Cc smoke in oven. Took off bottom panel, found bake element had arched and pieces broke off. Looked in back, did not see any other signs of anything burnt. Turned on, no error codes. Ordering element.; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"

Near Legends Way, Grafton, OH 44044
Joe O.

Joe O.

WASHER WHIRLPOOL LSR6233BW0 "Cc: out of balance, not agitating properly, lid switch not staying engagedFound lid switch is worn and doesn’t engage until pushed hard. Found agitator dogs worn out and suspension pads worn. Needs agitator dogs, lid switch, and suspension pads.; ordrng 1 285671 (switch,lid) and 1 285744 (pad-suspen) and 1 80040 (agitator dogs), used 1 SHIPPING (shipping and handling) from stock"

Near Warrington Rd, Shaker Heights, OH 44120
Brian M.

Brian M.

DRYER WHIRLPOOL WED4900XW0 Cc unit not spinning drum Customer stated he moved the unit and now it’s not spinning Found idler pulley to have popped out of place Put pulley back into place Ran test cycle OP Test Ok

Near Caves Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW2 I could not find an issue with the machine I recalibrated the units and explain proper loading methods unit tested good

Near Maple Rd, Ashtabula, OH 44004
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KFIV29PCMS03 "Customer complaint that unit is not cooling, nothing is running, unit needs new main control board; ordrng 1 WPW10589837 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Berkshire Rd, Cleveland Heights, OH 44106
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL GSF26C4EXB02 Installed defrost bimetal. Set defrost timing to standard 8 hr. Op test good.

Near Turnberry Ln, Highland Heights, OH 44143
Gabriel P.

Gabriel P.

WALL OVEN WHIRLPOOL CWE5800ACE "Replaced both elements. Pre heat to 350* and check the broil , pass. Op test ok"

Near Karen Dr, Seven Hills, OH 44131
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4850HW0 Found outlet burn took picture and not sending 240 v only 120 they will need electrician

Near Brecksville Rd, Independence, OH 44131
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFI2569YEM0 "Installed damper and control. Unit is cooling, advised customer to allow 24 hrs for temps to adjust. Op test ok"

Near Windy Hill Dr, Pepper Pike, OH 44124
David R.

David R.

DBL WALL OVEN MAYTAG MGR6775BDS "Cc bottom oven not heating. Found wires shorted on ignitor, replaced and found ignitor shorted out control board as well, can hear relay clicking. Checked, nothing else is burnt or messed up. Replaced ignitor, will replaced control on return. ; ordrng 1 WPW10166969 (cntrl-elec), used 1 12400035 (IGNITER), and 1 SHIPPING (shipping and handling) from stock"

Near Stream View Dr, Avon, OH 44011
Joe O.

Joe O.

REFRIGERATOR GE PTS25SBMARBS Installed evap fan motor. Unit is cooling. Advised to allow 24 hours for unit to cool. Op test ok

Near Fuller Ave, Euclid, OH 44123
David R.

David R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc ice is working just not dispensing. Motor test out of range, just humming. Customers mother was there, thought everything was under warranty. Didn’t have any notes that it was. Gave estimate,Do not order parts ; ordrng 1 W10822606 (motor), used 1 SHIPPING (shipping and handling) from stock"

Near Wendell St, Avon, OH 44011
Brian M.

Brian M.

DRYER WHIRLPOOL WGD5000DW3 Installed seal OP Test Ok

Near Trail 94, Chester Township, OH 44026
Dan H.

Dan H.

REFRIGERATOR JENN-AIR JCD2297KEY "Customer complaint that fresh food section is not cooling, fresh food section temperature at 56 degrees, no airflow through vent, fan is running, air damper is not opening, air damper is receiving 120vac, unit needs new air damper; ordrng 1 WP67003903 (control- d)"

Near Euclid Heights Blvd, Cleveland Heights, OH 44118
Corey L.

Corey L.

WASHER WHIRLPOOL WFW6620HC0 "Installed part, started quick wash, filled and canceled, no leaks, op test good"

Near W Cross Creek Trail, Brecksville, OH 44141
Jason N.

Jason N.

RANGE WHIRLPOOL WFE320M0ES2 "Installed terminal block, repaired wiring, and installed power cord. Ran bake test to 300 degrees. Op test good."

Near Ridgewick Dr, Wickliffe, OH 44092
Corey L.

Corey L.

DISHWASHER MAYTAG MDB8959SBW0 "Customer complaint dishwasher buttons not all working and it will start by itself sometimes, confirmed selections not all functioning, ui failed; ordrng 1 WPW10475778 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"

Near Forest Ave, Parma, OH 44129
Jason N.

Jason N.

WASHER MAYTAG MTW5770TQ0 "Installed suspension pads, original pads almost flat. Unit is level now. Ran wash load test with clothing, then switched to spin and drain. No abnormal vibration, unit spin test good. ; used 1 SENIORDISCOUNT (senior discount) from stock"

Near Rutland Dr, Mentor, OH 44060
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WSF26C2EXF01 "Installed new control, advised customer to monitor"

Near E 219th St, Euclid, OH 44123
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW1 "Found lots of oil leaking took picture found oil on motor capacitor,cam and shifter it will need parts needed customer will call whirlpool for coverage he will fix if they don’t fix it for free ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11395618 (CAP) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield), used 1 SHIPPING (shipping and handling) from stock"

Near Coffinberry Blvd, Fairview Park, OH 44126
Corey L.

Corey L.

WASHER MAYTAG MVWX655DW0 "Customer complaint washer not spinning clothes out, confirmed, found quarter lodged between wash plate and basket, found hub failed, quoted to replace with ts part, ok, replaced, op test good, calibrated; used 1 W10528947 (HUB) from stock"

Near Meadow Gateway, Broadview Heights, OH 44147
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL GEW9200LW1 "Found belt broken replace kit from truck stock ,opt test ok; used 1 4392067 (DRYER REPAIR KIT), and 1 SENIORDISCOUNT (senior discount) from stock"

Near Laurell Ln, North Olmsted, OH 44070
Jason N.

Jason N.

MICROWAVE WHIRLPOOL WMH32519HZ4 "Cc unit sparking when in useCustomer states it will intermittently spark on the left side on the cavity near the rack support. Will spark with or without rack installed. Confirmed arc pit marks on left of cavity around rack support and some above support. Called wp techline, Bruce, replace rack support, sand down damaged area of liner, and cover with touch up paint. ; ordrng 1 8204955 (tuchup) and 1 W10840759 (support)"

Near Belrose Rd, Mayfield Heights, OH 44124
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Cc they the unit is not cooling. Checked temp 69* on fresh food section also found a air gap on freezer door. 43* on freezer section. Also fan motor not turning is defective also customer wants me to order other parts cause there broken ; ordrng 1 W10465768 (cover) and 1 W11241829 (support) and 1 WPW10353935 (grille) and 1 WPW10397907 (pan-meat) and 1 WPW10464673 (motor-evap) and 1 WPW10513681 (shelf-glas), used 1 SHIPPING (shipping and handling) from stock"

Near Janice Dr, Maple Heights, OH 44137
Joe O.

Joe O.

RANGE JENN-AIR JDS9860AAP "Cc: error code f1, occasionally f3Ohmed out oven probe. 1085ohms at room temperature. Custstates it happens on both bake and convert. Ran test bake to 425. Found error code f1. Needs control and oven probe ; saved tckt"

Near Colby Rd, Shaker Heights, OH 44122
Corey L.

Corey L.

RANGE WHIRLPOOL WFE525S0HS1 Customer complaint display is out oven does not work, confirmed found control failed; ordrng 1 W11256088 (cntrl-elec)"

Near Lynn Haven Rd, Parma Heights, OH 44130
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL EEB191PKYR0 "Cc unit or cooling, making noisePlugged in unit, unit not cooling, compressor seized. Freezer evap fan also making a loud squealing noise, need freezer evap fan as well. This system is using r12 refrigerant. Could not find any parts lookup for this unit. Contacted BJ. ; saved tckt"

Near Center St, Mentor, OH 44060
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE334DSS0 "Cc unit not draining but is loud Found drain pump to be failing pumps for a few seconds and when it ramps up its stops and it is very loud Needs drain pump ; ordrng 1 WPW10531320 (drain pump), used 1 SHIPPING (shipping and handling) from stock"

Near Trail 94, Chester Township, OH 44026
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFD2561HES "Cc: not cooling in ff sectionFound temps in ff section at 60 degrees. Found damper shut. Ran diagnostics to open damper. Damper showed it was open. Cycled damper. Damper not operational. Played with damper. Damper started to open. Damper is making clicking noises. Needs damper. ; ordrng 1 WP67003903 (control- d7735), used 1 SHIPPING (shipping and handling) from stock"

Near Monroe Ct, Mentor, OH 44060
Jeff M.

Jeff M.

RANGE MAYTAG MGT8775XS01 "The far right gas manifold is stuck in the on position the manifold needs to be replaced estimate only customer is going to call Whirlpool to see if they can cover it. EST only; ordrng 1 W10854406 (manifold), used 1 SHIPPING (shipping and handling) from stock"

Near Chestnut St, Geneva, OH 44041
Brian M.

Brian M.

REFRIGERATOR GE n/a "Cc unit leaking from ice maker area Found water to be coming from ice maker fill housing Needs ice maker ; ordrng 1 WR30X10093 (icemaker asm19605) and 1 WR78X20985 (bm fz drawer gasket11139), used 1 SHIPPING (shipping and handling) from stock"

Near Devon Ct, Chagrin Falls, OH 44023
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cc of no cool Found no frost pattern on evap and compressor is only pulling .4amps Needs sealed system repair Needs evap and drier Est only

Near Kniffen Rd, Painesville, OH 44077
David R.

David R.

RANGE WHIRLPOOL WFE505W0JZ0 "Cc when using the oven, bake, unit elements are making squealing noises. Turned unit bake on, 350*, verified noises. Could be elements when being heated up, metal is expanding. Called techline, Liam, had a note, file the bake element legs smoother or bend slightly forward to stomp the noise. Oven too hot to touch anything at the moment, will need to also get a file. Ordering element out, comes with new bracket just Incase needed.; ordrng 1 W11182108 (elmnt-bake)"

Near Plymouth Row, Strongsville, OH 44136
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Installed control Tested water OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Seaborn Dr, Willowick, OH 44095
David R.

David R.

DISHWASHER KITCHENAID KDFE104HPS0 "Smashed on left side, everything else looks good. Order front panel.; ordrng 1 W11231156 (panel)"

Near Pearl Rd, Strongsville, OH 44136
Brian M.

Brian M.

DRYER SAMSUNG DV48H7400EWA2 Cc dry making squeaking noise Found idler pulley worn Needs idler pulley Installed pulley from truck stock Ran test cycle OP Test Ok ; used 1 DC93-00634A (IDLER PULLEY4442) from stock

Near Grand Blvd, Bedford, OH 44146
Dan H.

Dan H.

RANGE WHIRLPOOL WFG320MOBW2 "Customer complaint that oven is not lighting and light is out, confirmed, bulb is broken , found bake valve open. Unit needs new valve, ; ordrng 1 WP98014893 (valve-gas)"

Near E 123rd St, Cleveland, OH 44120
Gabriel P.

Gabriel P.

WASHER AMANA NTW4516FW3 "Cc that the washer is not washing clothes. Ran calibration found error code F8E1 – NO FILL, LONG FILL. Found drain hose not properly installed. Advise cust to use a pbc tube to fix the way the drain hose is connected. Ran calibration , pass. Op test ok"

Near Reid Ave, Lorain, OH 44052
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Replaced drier and evap, held 29” vac, added 4.5 oz, op test good, advised to allow 24- 48 hrs for temps to settle"

Near E 148th St, Cleveland, OH 44110
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF507ESS01 Cc of ice build up in freezer Found normal frost pattern on evap but had a ice build up in lower left corner Installed pan harness and evap cover

Near W Woodall Dr, Solon, OH 44139
Dan H.

Dan H.

DRYER MAYTAG MEDB835DW4 "Installed new motor, op test no good , installed new control, op test no good , found thermal cut off open, jumped out unit heated, unit needs new thermal cut off kit ; ordrng 1 280148 (cutoff-tml)"

Near Milverton Rd, Shaker Heights, OH 44120
Brian M.

Brian M.

WASHER WHIRLPOOL MHW7100DW0 Cc unit is loud during spin and soap dispenser is really tight to pull out Found tub to have excessive play movement up and down in basket Found soap dispenser housing to be warped and creating friction Need tub replacement and soap dispenser housing Will need second tech Customer to contact whirlpool to verify warranty on parts

Near Creek View Tr, Chagrin Falls, OH 44023
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF736SDAM10 "Installed ice maker, cycled, op test good"

Near W 50th St, Cleveland, OH 44144
Joe O.

Joe O.

WALL OVEN MAYTAG JMW8527DAS "Installed hinges, door still not shutting properly. Called whirlpool tech line spoke with Joel. He stated receptacles and hinges must be replaced together. Needs receptacles; ordrng 2 WP74011337 (bracket2727)s"

Near Edgecliff Dr, Euclid, OH 44123
Corey L.

Corey L.

DRYER ROPER RED4516FW "Customer complaint dryer not heating, unable to access testing area for power supply there is an order of new appliances stacked in front, wires to motor thermistors and fuses are secure, thermistor, fuse and element tests pass, was missing terminal block screw to hold power wire, added screw from surplus"

Near Northcliff Ave, Brooklyn, OH 44144
Brian M.

Brian M.

DISHWASHER MAYTAG MDB5600AWW Cc unit still leaking Ran unit for 23 min with dishes loaded I could not see or duplicate a leak at this time Can’t determine an issue without seeing it leak

Near Crossings Dr, Aurora, OH 44202
Brian M.

Brian M.

WASHER MAYTAG MVWB850YW1 Cc unit not spinning Found rotor bolt to have backed out and rotor has dropped Removed and added lock tight to bolt Tightened and ran auto test Ran manual spin test OP Test Ok

Near Sunny Ln, Streetsboro, OH 44241
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL GI5FSAXVY02 Installed ice maker Ran test harvest OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Elm Cir, Windham, OH 44288
Dan H.

Dan H.

DRYER MAYTAG MEDC465HW0 "Customer complaint that unit is taking too long to dry and leaking, started normal dry cycle, unit heats and has good airflow out of unit, outside vent is clogged"

Near E 141st St, Cleveland, OH 44128
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc water dripping from filter head. Verified, also put bypass on, slow leak coming down. Ordering reservoir ; ordrng 1 W11346622 (RESERVOIR )"

Near Glen Abbey Dr, North Royalton, OH 44133
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Cc questions about Icemaker. Went over noise, and crushed, cubed with customer. Tested. Unit is good. Op test ok**customer had date he purchased it. If need more info to contact customer"

Near Keenan Ct, Grafton, OH 44044
Jeff M.

Jeff M.

DRYER MAYTAG MGDX655DW2 "The timer motor is not rotating needs a new timer estimate only. the customer wants to look around.; ordrng 1 WPW10642928 (timer), used 1 SHIPPING (shipping and handling) from stock"

Near Arbordale Ln, Painesville, OH 44077
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW5 Installed control and pressure hose. Ran auto test and calibration. Op test ok

Near Orchard Rd, Mentor, OH 44060
Gabriel P.

Gabriel P.

OTR MICROWAVE KITCHENAID KMHC319ESS4 when arrive took pictures of damage then Call tech line spoke richie: he said it is a cosmetic issue it will not cover for warranty plus they don’t have a warranty

Near Clifton Way, Avon, OH 44011
Jeff M.

Jeff M.

WASHER KENMORE 41771712510 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near Conneaut, OH 44030
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Customer complaint that unit dispenses water very slow, confirmed, unit needs new water filter housing; ordrng 1 W11162042 (housing)"

Near Coventry Rd, Shaker Heights, OH 44120
Jason N.

Jason N.

COOK TOP WHIRLPOOL ACC6356KFB00 "Cc unit burners too hot Customer states the burners getting too hot, left rear large burner coil separating from support base and drip plate is discoloring. All other burners have foil drip pan covers, left rear does not. Ran op test on left rear and right front, these are the same size. Temperatures nearly identical on medium, cycling properly. Unit is operating as designed. Unit would need left rear burner and drip plate. Customer also wants to know if whirlpool burner coils will fit this unit, advised he would have to talk to wp about that. Customer not repairing at this time, calling wp about his options.; saved tckt"

Near Fulham Dr, Mayfield Heights, OH 44124
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC465HW2 "Cc that the unit works intermittently. Some times goes through the entire cycle and sometimes not. Ran diag found error code F2E1 – STUCK KEY and F7E1 – BASKET SPEED FAULT. Replaced main control , ran calibration and auto test , pass. Brought core for return. Op test ok"

Near Walker Rd, Avon Lake, OH 44012
Joe O.

Joe O.

DISHWASHER KITCHENAID KDFE204EBL0 Installed sump assembly. Ran test cycle. Op test ok

Near Williams Ave, Euclid, OH 44123
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW1 "Cc that they put a load and when upstairs and they heard a loud bang on the washer and now is not spinning. Ran diag found error code F5E1 – LID SWITCH FAULT . Checked lid lock on manual test , pass. Found hub stripped. Replace hub ran calibration and auto test , pass. Op test ok.; used 1 W10528947 (HUB ) from stock"

Near Arthur Ave, Lakewood, OH 44107
Joe O.

Joe O.

FREEZER WHIRLPOOL WRF555SDFZ06 Installed ice maker. Found water valve is the wrong valve. Customer also has a vibration noise coming from behind unit. Pulled unit out. Ran compressor test. Found unit has copper fitting on water line sitting up against unit. Could not find issue. Needs water valve; ordrng 1 WPW10312696 (water inlet valve)

Near Bainbridge Rd, Cleveland Heights, OH 44118
Corey L.

Corey L.

WASHER AMANA NTW4516FW3 "Installed gearcase, op test good"

Near E Decker Dr, Seven Hills, OH 44131
Brian M.

Brian M.

WASHER MAYTAG MHW5630HW0 Cc of leak Found leak coming from upper area near dispenser Installed new dispenser Ran auto test and checked for leaks could not detect any OP Test Ok

Near Webster Rd, Jefferson, OH 44047
Joe O.

Joe O.

DBL WALL OVEN WHIRLPOOL RBD275PDQ3 "Cc: no powerCould not pull unit to test. Advised customer the tiles were in the way. Customer removed tiles. Found thermal fuse open. Needs thermal fuse; ordrng 1 WP4451042 (fuse-thrml2256), used 1 SHIPPING (shipping and handling) from stock"

Near Fairmount Blvd, Beachwood, OH 44122
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Recovered refrigerant, installed new compressor, evaporator and uv dye drier. Pulled vacuum on system to 29in/hg for 15 min. Held vacuum for 15 min, no change to gauges. Recharged system with 4.27 oz., of r134a. Good frost pattern starting on evaporator. Advised customer to allow up to 24 hrs for unit to return to desired temperatures."

Near E 226th St, Euclid, OH 44117
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSC24C8EYB02 "Cc: not coolingFound temps at 70 degrees. unit is in a 18 in vac. Spoke with BJ. Checked all exposed lines for leak. Could not find an exposed leak. Called whirlpool tech line spoke with mark. Mark stated it sounds like the cap tube is restricted. Spoke with BJ, He stated to order a 3 way valve and drier. Needs 3 way valve and drierCustomer also wants to order 2 air filters; ordrng 2 W10311524 (air filter)s and 1 WPW10143759 (dryer) and 1 WPW10331270 (valve) and 1 WPW10364560 (solenoid)"

Near Wendover Dr, Beachwood, OH 44122
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB4709PAW1 Cc that the unit is working intermittently. Could not put unit into diag. Called senior tech told me to unplug the unit and unplug UI. Close the door and the drain pump started working. Unit will need a new UI. ; ordrng 1 W10811160 (panel-cntl) and 1 WPW10401502 (wire)

Near Wyandotte Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX735SDHW01 The drain was not neede the door was left open the issuer was frost not ice op tested good

Near Marsh Ln, Painesville, OH 44077
Jeff M.

Jeff M.

DRYER SAMSUNG DV42H5200EWA3 "Rollers inside the machine are failing needs new rollers customer wants all four replaced; ordrng 4 DC97-16782As, used 1 SHIPPING (shipping and handling) from stock"

Near Elm St, Kirtland, OH 44094
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW Installed new part unit tested good

Near Chestnut St, Painesville, OH 44077
Joe O.

Joe O.

DRYER WHIRLPOOL MGDB765FW0 Cc: not heatingCustomers pop does not match model number.

Near Greyton Rd, Cleveland Heights, OH 44112
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW2 Replaced main control. Ran calibration and auto test. And shorted control when on drain check for 14.6 ohms and pump show 1.7 ohms will need to reorder control and a pump Brought core back for return. Op test ok; ordrng 1 W10876600 (drain pump) and 1 W11116590 (cntrl-elec)

Near W 84th St, Cleveland, OH 44102
Dan H.

Dan H.

RANGE WHIRLPOOL WFG515S0ES1 "Installed ew burner head and cap, op test good"

Near Coventry Rd, Shaker Heights, OH 44120
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Module failed estimate only customer is going to call Whirlpool; used 1 W11205083 (MODULE) from stock

Near Merkel Ln, Mentor, OH 44060
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT720PADW2 The sump motor has failed something is wrong with the motor and it’s getting power it’s running it’s making a wicked noise and barely spraying water needs a new sump motor; ordrng 1 WPW10671941 (pump&motor)

Near Halifax St, Wickliffe, OH 44092
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED6620HC0 The unit doesn’t need the kit there was A piece of metal rubbing against another piece of metal making it squeak op tested good

Near Garfield Rd, Mentor, OH 44060
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTM704ESS0 "Replace all parts,opt test ok"

Near Lake Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

DRYER FRIGIDAIRE FASE7073LW0 Replaced heater compartment. Ran time dry. Op test ok

Near St Charles Ave, Lakewood, OH 44107
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Installed door. Cycled ice maker. Op test ok

Near Abigail Dr, Lyndhurst, OH 44124
David R.

David R.

MICROWAVE WHIRLPOOL MMV4205DH1 "Cc not heating. 1000 watt unit, tested on watt meter, only getting about 130 watts. Checked interlocks, good. Checked voltage to primary trans winding. 120v. Will need mag, cap diode. Mag is under parts warranty till 2026. Ordering parts; ordrng 1 W10561770 (capactr-mg) and 1 W10818686 (magnetron) and 1 W11256462 (diode ), used 1 SHIPPING (shipping and handling) from stock"

Near Forest Edge Dr, Brooklyn, OH 44144
David R.

David R.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Cc of noise from FZ. Customer also said she had problems with the light not coming on or water dispenser, but said everything has been working the past couple of days. Confirmed buzzing sound coming from Fan Motor. No ice or frost binding up fan. Same part replaced within year warranty ; ordrng 1 W11109595 (motor-evap)"

Near Windsor Dr, North Olmsted, OH 44070
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KFIS29BBMS00 "Recovered refrigerant, installed evaporator and filter drier, system will not hold a vacuum, found new fresh food section evaporator leaking at factory weld, reordering evaporator ; ordrng 1 W10917531 (evaporator)"

Near Russell Rd, Chagrin Falls, OH 44022
Jason N.

Jason N.

REFRIGERATOR AMANA AFI2538AES4 Cc unit front panel not workingConfirmed display panel only blinking when a button is pressed. Replaced main board using customer supplied pre Id part. Programmed to 2012 accordingly to nameplate. Unit function restored. Op test good.

Near Biscayne Blvd, Beachwood, OH 44122
David R.

David R.

REFRIGERATOR KITCHENAID KBSD608ESS01 Replaced parts tested. Icemaker called for water. Good. Op test ok

Near Homestead Creek Dr, Broadview Heights, OH 44147
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Replaced control, ran test 19 to clear fill tube, filled im mold, op test good, advised to allow 72 hours for bin to fill"

Near St Andrews Dr, Parma, OH 44134
Joe O.

Joe O.

WASHER WHIRLPOOL WFW8300SW01 "Cc: f20 error, occasionally leakingFound error code f20. Ran diagnostics test cycle. Ran heavy duty cycle. Found customer has mouse issue in house and the mice have chewed through the pressure hose. Found unit leaking from bellow. Need pressure hose and bellowCustomer doesn’t want to repair at this time; used 1 SENIORDISCOUNT (senior discount) from stock"

Near Painesville Warren Rd, Painesville, OH 44077
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC425BW0 When put unit in diag showed no error codes. Ran calibration and auto test pass. Could not duplicate the problem . Op test ok.

Near W 210th St, Fairview Park, OH 44126
Corey L.

Corey L.

FREEZER FRIGIDAIRE FFU20F3AW0 "Installed new door gasket and steamed, op test good"

Near Scenicview Dr, Broadview Heights, OH 44147
David R.

David R.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Customer had questions about drawer. Checked out deli pan and gliders. Everything is good. Also questions about the leveling of unit. Feet are up, customer wants it that way to make it easier to move unit in and out. Unit is good. Op test ok"

Near Valley Villas Dr, Parma, OH 44130
David R.

David R.

WASHER AMANA NFW5800HW0 "Cc unit was stopping with clothes inside, had F8E1 error code pop up at one time. Confirmed code, also found water was turned off at some point. Customer said they were testing pressures to make sure nothing was going on with water coming from house. Turned water back on to unit, cleared error code. Tested each valve, all good and correct. One thing I did find is that all the shipping bolts were still hooked up, could be the issue causing the problem. Removed, ran test diagnostics, all components working correctly. Had customer bring load of towels to test out, ran on towels normal cycle. Started at 48 mins, watched, cycle completed. Op test ok"

Near Trevor Ln, Parma, OH 44129
Dan H.

Dan H.

DRYER SAMSUNG DV4H5200EW/A3 "Installed new idler pulley, op test good"

Near Richmond Rd, Beachwood, OH 44122
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSSS48QDW05 "Recovered refrigerant. Installed compressor and uv dye drier. Pulled vacuum on system to 29 in/hg for 15 min. Held vacuum for 15 min, no change to gauges. Recharged system with 7.5oz of r134a. Unit starting to cool. No leaks detected. Advised customer to allow 24-36 hrs for unit to return to desired temps. Leveled unit."

Near Glenlivet Ct, Solon, OH 44139
Jason N.

Jason N.

DRYER MAYTAG MEDX500XW0 "Cc unit making banging noiseRan dryer test, no notable abnormal sounds. Checked unit rollers, pulley and belt. Checked felt seals. Everything is in good condition. Cleaned up drum. Reassembled. Ran dryer test. No abnormal noises heard."

Near Dawsey Rd, Rock Creek, OH 44084
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC465HW2 "Got same error code f7e1 basket speed fault,checked motor make sure it rotates pass check impeller pass check between inner and tub no clothes in between pass call brian senior tech explain issue told me replace shifter,replace from truck stock ,ran calibration and auto test pass ; used 1 W10913953 (ACTUATOR) from stock"

Near Walker Rd, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW5620HW0 Found error code f6e2 acu cannot here ui will need a console when put into diagnostics button will not work ordering ; ordrng 1 W11319991 (cntrl-elec)

Near Center Rd, Avon, OH 44011
Jeff M.

Jeff M.

RANGE FRIGIDAIRE FFGF3013LWB "The control board is not working needs to be replaced estimate only; ordrng 1 316220722 (overlay,clock (wht)) and 1 5304518661 (CONTROL), used 1 SHIPPING (shipping and handling) from stock"

Near Adams Ave, Ashtabula, OH 44004
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFC704FPS If the fridge is having a cooling issue needs to be plugged in the unit was not plugged in I rescheduled them for Tuesday to check the unit then; schdld next appmnt for 5/12 TUE !

Near Dillon Dr, Ashtabula, OH 44004
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MHW3505FW1 "Found bellow not connected on bottom when taking unit apart correct issue ran heavy load no leaks try run a different cycle no leaks,opt test ok also replace a new bellow from new tub to the old tub ,also customer ask to send all notifications from first technician arrive at his home; O-emld tckt"

Near Washington Ave, Cleveland, OH 44113
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Temps at 65*. No frost pattern. Cannot put tap on process tube, too short. Sealed system job. **lockring tech** 3 hour job** double labor; ordrng 1 W11209866 (compressor) and 1 W11407409 (EVAP) and 2 WPW10143759 (dryer)s"

Near Pearl Rd, Strongsville, OH 44136
David R.

David R.

REFRIGERATOR KENMORE 106.444336 "Cc not cooling. Found evap frozen over. Tested from control, heater circuit good. Control will not let you enter diagnostics, will get pulsating and not sending out power. Damper is getting louder. Will need control and damper, do not order parts ; ordrng 1 WP2220377 (air damper) and 1 WP2307037 (control bd), used 1 SHIPPING (shipping and handling) from stock"

Near The Bluffs, Strongsville, OH 44136
David R.

David R.

DRYER AMANA NED4655EW1 "Cc push to start button. Clip broke, ordering start button; ordrng 1 WPW10420741 (switch-pts)"

Near Schady Rd, Olmsted Township, OH 44138
Jason N.

Jason N.

WASHER WHIRLPOOL MVWB766FW1 Cc unit not powering onCustomer showed Maytag 5 yr warranty form an a tablet

Near Chatham Glen Dr, Novelty, OH 44072
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4955HW1 "Customer complaint that another company was out and said that one drum turns opposite the other drum, ran diagnostics found f0e4(high water temperature during rinse cycle) and f8e1long/no fill) error codes, both valves open and have goo flow, drain hose is in installed properly, customer has fill hose connected to sink with a splitter going to both hot and cold valves with both hot and cold water turned on, advised customer that the hot and cold should be separate, unit is operating as designed"

Near Woodward Ave, Cleveland, OH 44106
Dan H.

Dan H.

DRYER MAYTAG MEDB725BW0 "Installed new element, op test good"

Near Clark Ave, Cleveland, OH 44102
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer complaint that unit is not dispensing ice, confirmed, found auger motor shaft and yoke stripped, unable to separate yolk from auger motor shaft, need to order yoke and ice box divider to complete the repair ; ordrng 1 WP63052-2 (impeller) and 1 WPW10309864 (divider)"

Near Overbrook Ave, Lakewood, OH 44107
David R.

David R.

RANGE WHIRLPOOL WFG525S0HV1 "Replaced parts needed. Tested, and had customer test. Good. Op test ok"

Near Gifford Rd, Amherst, OH 44001