We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Maple Heights, OH 44137
Joe O
Job Details: 03/21/2022
"Cc: knocking, rattling noiseFound other 2 rollers warped. Needs front rollersSpoke with bj, he stated to use whirlpool direct replacement. ; ordrng 2 WPW10177428 (support)s"
We serviced a
WHIRLPOOL WASHER
Model WTW8100BW0
Near Mentor, OH 44060
Jason N
Job Details: 03/21/2022
"Installed log valve assembly. Ran manual valves tests, all valves functions normal. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, OH 44060
Joe O
Job Details: 03/21/2022
Installed actuator. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVEXWS05
Near Strongsville, OH 44136
Marie V
Job Details: 03/21/2022
Replaced thermostat.op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Westlake, OH 44145
Gabriel P
Job Details: 03/21/2022
Problem with hinges and bolt broke as well ; ordrng 1 WP2307857 (Right) and 1 W11403572 (Stop door) and 1 W11218690 (Hinge door) and 2 2314023 (Bushing)s and 1 WPW10485980 (Hinge door) and 1 W11474472 (Bolt) and 1 W11474472 (Bolt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Mantua, OH 44255
Brian M
Job Details: 03/21/2022
Cc unit is freezing in the left bin Ran test 41 according to tech sheet and service pointer no issue found Advised to watch and product placement
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near North Royalton, OH 44133
David R
Job Details: 03/21/2022
"Parts sent out are not whats needed, parts sent out hold the feet in place, bottom base. Took pics, there is a metal piece that sits behind the warming drawer slide rail. It connects the part together but it is not on marcone look up, parts sent out part numbers from techline. Calling techline. He could not find metal piece that slide hooks to. Suggested having part researched by parts distributor. ; O-emld tckt"
We serviced a
SAMSUNG DRYER
Model DV48J7700EW/A2
Near North Royalton, OH 44133
David R
Job Details: 03/21/2022
"Replace motor assembly and roller assembly. Tested, Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Seven Hills, OH 44131
David R
Job Details: 03/21/2022
"Replaced heater element, ran diagnostics, good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Garfield Heights, OH 44125
David R
Job Details: 03/21/2022
Cc unit clicking and not going through cycle. Cleared error codes. Replaced actuator from t/s, ran diagnostics and calibration. Good. Op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near North Ridgeville, OH 44039
David R
Job Details: 03/21/2022
"Cc unit will put clothes through extra wash even when not selected, going off balance a lot more often now, unit water level fills up to top, had a squeaking noise a couple weeks ago but stopped by itself. Diagnostics error codes, F0E5 off balance , F2E1 stuck key, F3E1 Pressure System fault. Ran diagnostics test, all components working but it spin and agitate unit is banging loud directly from gearcase. Suspension seems a little weak when pushing down on it. Checked pressure hose for F3E1, clear and not kinked. Gave estimate to customer for replacing Gearcase, suspension rods and control. Customer paid SVC only. Do not order parts.; ordrng 1 W10920541 (Control) and 1 W11130359 (Suspension) and 1 W11393685 (Gearcase) and 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MTW5630TQ1
Near Cleveland, OH 44108
Corina B
Job Details: 03/21/2022
"Replaced the clutch, gearcase, break, cam and coupler Started a cycle. Opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Mentor, OH 44060
Dan H
Job Details: 03/21/2022
"Installed new water filter housing, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Parma, OH 44129
Angel
Job Details: 03/21/2022
Cc that they did not know how to properly use the unit and that it was clicking and would fill and stop. I explained all functions on unit to customer and explained to him that when the washer is clicking and water comes in and stops in the beginning of the cycle is because the unit is sensing and its a normal operation. Also ran a quick cycle with customer so he can see what the unit does through the cycle. Now customer has a better understanding of how unit operates. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Parma, OH 44130
Manny
Job Details: 03/21/2022
"Cc unit is dead, unit was unplugged when I got there, plugged in unit and unit was stuck in an emergency drain, ran diagnostics and found code F0E5 for off balance load cleared code and ran test cycle, unit finished with no errors, noticed unit no level, leveled unit and ran test cycle and calibration, opt test ok, explain o customer that if he even encounters same issue to hold down start/pause button for qt least 10 seconds and that Ill clear it."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elyria, OH 44035
David R
Job Details: 03/21/2022
"Cc unit not going through cycle. Found lid lock malfunctioning. Cleared codes, replaced latch from t/s. Tested. Ran diagnostics and calibration. Good. Op test ok ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW01
Near Montville, OH 44064
Joe O
Job Details: 03/21/2022
"Cc: not cooling, control lights shut offFound no indicator lights on control. Attempted to enter diagnostics. Cannot get control to respond. Unit is receiving proper power. Control is receiving proper power. Needs control box Customer does not want to repair at this time ; ordrng 1 W11382529 (Control box), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model DG8410
Near Painesville, OH 44077
Joe O
Job Details: 03/21/2022
Installed igniter. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS00
Near Mentor, OH 44060
Corina B
Job Details: 03/21/2022
Found the wave guide to the magnetron damaged. Took pictures. Will need to reorder. ; ordrng 1 W11346197 (Magnetron)
We serviced a
FRIGIDAIRE DRYER
Model FDE546RES0
Near Painesville, OH 44077
Corina B
Job Details: 03/21/2022
"CC that there a loud screeching and pounding noise when running. Started a cycle with clothes, found the shaft is worn. ; ordrng 1 5303281153 (Bearings) and 1 5303937139 (Glides) and 1 131553600 (Idler), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Mentor, OH 44060
Joe O
Job Details: 03/21/2022
"Cc: continuously running, ticking/thumping noiseUnit not running upon arrival. Found temps in ff section at 40 degrees, freezer at 0 degrees. Tested fans damper, and compressor. No abnormal noises. Cycled ice maker. Could not duplicate issue. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED7000DW
Near Eastlake, OH 44095
Joe O
Job Details: 03/21/2022
Cc: noise during cycleRan test cycle. Found small rattling noise from venting hitting wall. Blower sounds good. No abnormal noises. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL STACK W/D
Model WFC7500VW1
Near Cleveland, OH 44103
Manny
Job Details: 03/21/2022
"Cc unit is locked full of clothes and water, lock and draining lights flashing, verify and unit display is flashing tried setting the unit to drain pump only hums, removed drain catch and its cleared, pump is seized up and will need to be replaced, customer will not proceed with the repair.; ordrng 1 WPW10465252 (pump Drain), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Wellington, OH 44090
David R
Job Details: 03/21/2022
"Cc unit is shaking a lot. Found drain hose hitting unit, zipped tied and also suggested a cloth to help keep it from hitting back of un it. Also suggested anti vibration pads for unit. Gave estimate for suspension rods if customer wants to replace those. As of know customer said they are going to buy vibration and go from there. Also advise to not overload. I tested unit out with towels and unit was good. SVC to be paid only. Do not order parts. ; ordrng 1 W11130362 (Suspension rods), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Euclid, OH 44123
Jason N
Job Details: 03/21/2022
"Installed gas regulator. Turned gas on, checked for leaks, none found. Tested all burners and oven for proper operation. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Rocky River, OH 44116
Marie V
Job Details: 03/21/2022
"Cc that when you open the door it opens all the way. Confirmed unit is working as designed. Cam is working as designed. Also floor is not all the way leveled, I have pics. Explain cust that thats how unit works, theres nothing that will stop the door mid way. Called whirlpool tech line. Said that if door is going up and then drops is working as designed."
We serviced a
GE DISHWASHER
Model GDT655SMJ2ES
Near Kirtland, OH 44094
Brian M
Job Details: 03/21/2022
"Cc of leak Found leak coming from around sump assembly Leaking on all components Recommend replacement of all parts underneath ; ordrng 1 WD18X22782 (sump manifold) and 1 WD19X25278 (Diverter) and 1 WD19X25187 (Pump) and 1 WD35X10382 (dishwasher sump clam) and 1 WD26X23258 (pump wash kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Amherst, OH 44001
Gabriel P
Job Details: 03/21/2022
"Try replacing out side seal but unit was really tight to get out try couple time until seal broke advise customer to get a contractor to get dishwasher out for me in order for me to replace seal or use unit the way it is cause is not going to leak he the side to use as is,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG520S0FS0
Near Conneaut, OH 44030
Dan H
Job Details: 03/21/2022
"Installed new burner head, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Cleveland Heights, OH 44118
Jason N
Job Details: 03/21/2022
"Cc unit not spinning outRan diagnostics test, some noise during spin cycle. Found basket drive hub starting to wear. Replaced using truck stock part. Ran spin and drain test with clothing load. All functions normal, no abnormal noise heard. ; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near South Euclid, OH 44121
Jason N
Job Details: 03/21/2022
"Cc unit control panel discolored after self cleanCustomer stated after self clean mode, control panel was discolored and unit display was showing Err fault. Confirmed area on lower control panel is discolored. Found oven flue is misaligned with outlet below console, left side of vent raised up into console area causing heat to contact lower console. Ordering console panel and oven flue. Panel is not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W10901802 (Panel) and 1 W11457094 (Flue oven)"
We serviced a
WHIRLPOOL DRYER
Model WED8120HW0
Near University Heights, OH 44118
Jason N
Job Details: 03/21/2022
"Cc unit not powering onChecked power in to unit, found L1 or L2 missing to unit. Checked breaker, not tripped, powered breaker off then back on, no change. Advised customer to have an electrician inspect power supply to unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Cleveland, OH 44111
Marie V
Job Details: 03/21/2022
"Cc that the gaskets are coming off. Confirmed replace gaskets, and steamed out. Tested doors. Added petroleum jelly to the seals. Op test ok."
We serviced a
GE REFRIGERATOR
Model GNE25JGKCFWW
Near Chesterland, OH 44026
Brian M
Job Details: 03/21/2022
Cc unit shut off Found unit plugged in No fans or compressor runningReset power Unit started Advised to watch for 48 hours
We serviced a
WHIRLPOOL DRYER
Model WED4900XW0
Near Cleveland, OH 44124
Brian M
Job Details: 03/21/2022
"Cc unit not turning On found timer to be clicking and buzzing Needs timer ; ordrng 1 WP8566184 (timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV42H5200EFA3
Near Solon, OH 44139
Brian M
Job Details: 03/21/2022
Installed heater OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model LSE7806ACE
Near Cleveland, OH 44106
Manny
Job Details: 03/21/2022
"Cc unit leaking, ran normal cycle let unit fill up to max no leaks set unit into a drain no leaks, tilted unit to the side while draining no leaks, ran drain and spin Still no leaks removed front cover and unit is completely dry inside, advise customer to keep an eye on it and if she sees water to give us a call and well take another look."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADB3
Near Cleveland Heights, OH 44106
Manny
Job Details: 03/21/2022
"Cc unit leaking, ran diagnostics cycle and no leaks checked floor and insulation for any water stains and no stains anywhere, unit is working as designed"
We serviced a
KITCHENAID DISHWASHER
Model KUDS25SHWH1
Near Shaker Heights, OH 44122
Jason N
Job Details: 03/21/2022
"Installed console control. Ran wash test, all functions normal. Op test good."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near South Amherst, OH 44001
Angel
Job Details: 03/21/2022
Cc that unit was still dripping from dispenser. Confirmed unit was still dripping replaced water dispenser line tested dispenser and could not see any drops had customer test it herself and opt test was good. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1814LBJ
Near Ashtabula, OH 44004
Dan H
Job Details: 03/21/2022
"Customer complaint that unit is not cooling properly, fresh food temperature is at 50 degrees, freezer section temperature at 32 degrees, evaporator fan is running , compressor and condenser fan are running, partial frost pattern on evaporator, system has a leak, unit needs a new evaporator and filter drier , customer does not want repair; ordrng 1 WPW10143759 (Drier) and 1 5303918492 (Evaporator)"
We serviced a
GE RANGE
Model JKP38GOJ3BB
Near Rome, OH 44085
Dan H
Job Details: 03/21/2022
"Installed new bake elements, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Orwell, OH 44076
Dan H
Job Details: 03/21/2022
"Installed new user interface , op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS05
Near Avon, OH 44011
Angel
Job Details: 03/21/2022
Cc that unit is not producing enough ice. Verified temps and freezer was at 10* and ff section at 42* but unit was in defrost mode. Verified ice maker got it to cycle and fill and passed. Called BJ and explained issue and stated to replace ice maker because the thermostat on the ice maker might be reading wrong. Ordering ice maker.; ordrng 1 W11556926 (Ice maker)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ4
Near Westlake, OH 44145
Angel
Job Details: 03/21/2022
Cc that unit is rubbing when turning. Verified and unit is not rubbing the only thing that i can hear is the fan running and blowing air and can hear the air passing through the bottom making a sound like if it was rubbing. Unit is functioning as should. Opt test ok.
We serviced a
KENMORE DRYER
Model 110.67902791
Near Cleveland, OH 44135
Marie V
Job Details: 03/21/2022
"Cc that the unit shuts off after 20 min and sometimes it does not stars. Started unit, let the unit run. Almost at 20 min unit motor stared making a weird noise and then stopped. Motor is overheating, cant start unit becau motor starts to hum loud. Unit will need new motor and blower wheel. Cust paid SC will wait on landlord to see if they continue.; ordrng 1 279787 (Motor) and 1 WP697772 (Wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Painesville, OH 44077
Dan H
Job Details: 03/21/2022
"Customer complaint that led lights are out, installed new led module, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS5
Near Cleveland, OH 44130
Marie V
Job Details: 03/21/2022
"Cc that the unit leaks but not all the time. Unit is tilted, leveled legs and also found lots of suds. Told cust to run a clean washer cycle to help cut down on the suds because that can also cause a leak. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Bay Village, OH 44140
Angel
Job Details: 03/21/2022
Replaced lid. Opt test ok.
We serviced a
KITCHENAID WALL OVEN
Model KEBK101SSS04
Near Cleveland, OH 44130
Marie V
Job Details: 03/21/2022
Replaced heating element. Preheated unit to 350*. Took temps. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Kent, OH 44240
Brian M
Job Details: 03/21/2022
"Customer concerned with multiple issues , auger motor, lights and freezer fan loud Customer had unit unplugged and off for several days unit is completely defrosted Lights are working unit is cooling only thing I can confirm is the issue with auger motor Quoted for motor Advised to let run and watch over the next 48 hours ; ordrng 1 W10822606 (motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBW00
Near Oberlin, OH 44074
David R
Job Details: 03/18/2022
"Cc unit making slow ice. Filter just has been replaced. Found ice stuck in icemaker water line. Cleared, tested. Good, icemaker called for water and cycled. Op test ok."
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Geneva, OH 44041
Joe O
Job Details: 03/18/2022
Cc: not heatingFound igniter pulling 0 amps. Igniter receiving proper power. Needs igniter. Replaced igniter. Tested. Op test ok; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Willowick, OH 44095
Joe O
Job Details: 03/18/2022
"Cc: no hot waterFound error code f0e4(spin limited by water temp) f3e2(inlet water temperature fault). Customers information from warranty company was incorrect. Spoke with BJ, stated Customer needs to contact warranty company to get correct dispatch"
We serviced a
KENMORE RANGE
Model 62946799890
Near Madison, OH 44057
Dan H
Job Details: 03/18/2022
"Customer complaint that oven element is broken, confirmed, element is receiving 240vac, unit needs new element, called landlord, no answer; ordrng 1 WP74010750 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Cleveland, OH 44109
Corina B
Job Details: 03/18/2022
Called Ron from whirlpool. Found the frame damaged. Called t/l Anthony unit is non repairable. Cust is going to call customer service
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Oberlin, OH 44074
David R
Job Details: 03/18/2022
Replaced water valve per techline request. Customer to monitor unit.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Sheffield, OH 44054
Gabriel P
Job Details: 03/18/2022
Found motor humming when press start but when turning basket it start tumbling ordering motor and blower ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower)
We serviced a
MAYTAG WASHER
Model MVW6230HC1
Near Painesville, OH 44077
Jason N
Job Details: 03/18/2022
"Cc unit not cycling properlyCustomer stated unit is not correctly filling with water, fills at intervals, and display is not showing whats actually happening in cycle. Ran diagnostics, no codes stored. Ran auto test cycle. All functions passed. Had customer start normal cycle with clothing load. Advised her on the different steps the unit takes during the cycle. Found no issues with unit at this time. Unit is working as designed. Called WP techline, Adrian, based on information provided, documented that unit is working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Mentor, OH 44060
Jason N
Job Details: 03/18/2022
"Cc unit freezing food in ff section Customer stated unit if freezing multiple products in the ff section. Checked evaporator frost pattern in freezer. Found coils bare, small amount of frost on capillary tube. Unit has refrigerant leak, will need sealed system repair, evaporator and compressor w/recharge. Quoted customer expense for repair, they declined repair."
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 03/18/2022
"Cc unit not working Ran dryer op test, unit will not tumble, motor buzzes for a few seconds then stops. Able to rotate drum by hand, blower wheel free spinning, no obstructions. Checked power in to motor from control relay, good at 122v. Unit needs drive motor. ; ordrng 1 W11549461 (Drive motor)"
We serviced a
KENMORE WASHER
Model 11023102310
Near Montville, OH 44064
Brian M
Job Details: 03/18/2022
Installed clutch Ran test cycle and calibration OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS22QAAL10
Near Chardon, OH 44024
Brian M
Job Details: 03/18/2022
"Cc unit not making ice Found Icemaker not calling for water ; ordrng 1 4317943 (icemaker only), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Westlake, OH 44145
Angel
Job Details: 03/18/2022
Arrived at home and compressor was still not received only drier filter. Spoke with Jess and said to reschedule for Monday.; schdld next appmnt for 3/21 MON AM
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Elyria, OH 44035
Angel
Job Details: 03/18/2022
Cc that strike broke. Confirmed strike was broken replaced with new one. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Bay Village, OH 44140
Gabriel P
Job Details: 03/18/2022
"Replace gasket but didnt found anything wrong with hinges they are not broken or wear explain customer on how to better pull rack,opt test ok"
We serviced a
JENN-AIR RANGE
Model JDS9860BDW
Near Painesville, OH 44077
Dan H
Job Details: 03/18/2022
"Customer complaint that oven temperature is off, oven temperature sensor is good, started bake for 350 degrees, temperature after preheat at 230 degrees, unit needs new control ; ordrng 1 WP8507P232-60 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Wellington, OH 44090
David R
Job Details: 03/18/2022
Techline said there is some sort of air restriction causing unit not to cool properly in FF and having it not make ice. Went over list of parts that were replaced. Techline suggest additional seal on icebox. Testing and replaced FF thermistor and possibly main control as well. Ordering seal, thermistor and main control. Setting as 2 count. ; ordrng 1 W10673884 (Seal) and 1 W11380560 (Main control) and 1 W10633627 (Evap fan motor) and 1 W10846539 (Fan) and 1 WPW10764668 (Icemaker) and 1 WPW10453401 (Power supply) and 1 WPW10277799 (Thermistor with harness) and 1 W11032800 (FZ harness)"
We serviced a
GE RANGE
Model JB625DK1BB
Near Beachwood, OH 44122
Manny
Job Details: 03/18/2022
"Replaced element, opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Wickliffe, OH 44092
Dan H
Job Details: 03/18/2022
"Customer complaint of humming noise for hours after cycle is completed, ran diagnostics no error codes found, started normal wash cycle, canceled unit drained out, vent fan is not shutting off, unit needs new control; ordrng 1 W11410063 (Cntrl)"
We serviced a
JENN-AIR WALL OVEN
Model JMW9527DAS
Near Brooklyn, OH 44144
Corina B
Job Details: 03/18/2022
"CC that the oven is taking long to heat. Heated oven to 350*. Bake element is turning on. Waited 20 minutes, correct temp. Could have a relay sticking. Will need a new control and sensor. ; ordrng 1 WP74009716 (Control) and 1 WP74008369 (Temp sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model PYE2300AYW.
Near Cleveland, OH 44102
Corina B
Job Details: 03/18/2022
Replaced the thermal fuses. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Parma, OH 44130
Marie V
Job Details: 03/18/2022
"Cc that the clothes comes out all wrinkled and that thinks that the hoses are backwards the clothes are warm by the end of cycle and theres water in the UI. Ran diag found error code F0E4 spin limited by water temp. Hot and cold were reversed. Corrected issue. Explain cust that rinsing with hot water causes the clothes to wrinkles, fade and shrink. Started a load, Rebooted unit. Op test ok."
We serviced a
GE WASHER
Model GTW335ASN1WW
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 03/18/2022
"Installed updated lid lock assembly. Ran spin and rain test, lid locked and cycled properly. Op test good."
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Highland Heights, OH 44143
Joe O
Job Details: 03/18/2022
Cc: not workingFound error codes f5e1(lid switch fault). Ran auto test. Found hot water shut off to unit. All functions are working. Ran calibration. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Parma, OH 44134
Corina B
Job Details: 03/18/2022
CC that there is not enough water pressure coming out of the spray arms. Confirmed. Found the pump and motor not running. Checked the control 120 v9lts to the pump. Will need a pump. Part is still under warranty. ; ordrng 1 WPW10591570 (Pump and motor)
We serviced a
WHIRLPOOL WASHER
Model GHW9150PW
Near Brook Park, OH 44142
Marie V
Job Details: 03/18/2022
"Cc that the unit drum is out of alignment. Tested unit.unit will need new basket. And outer tubs. Front and rear. Basket is not longer available. Cant be repair. ; ordrng 1 8182232 (Basket) and 1 W10772617 (Tub outer) and 1 W10772612 (Tub outer), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXWS00
Near Maple Heights, OH 44137
Brian M
Job Details: 03/18/2022
Installed thermostat Unit kicked on Advised to watch abs let cool for 48 hours ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8900BW0
Near Strongsville, OH 44136
David R
Job Details: 03/18/2022
"Replaced valves. Hinges not replaced yet. Lid is damaged where it meets hinge, and hinge arms are rusted and wont come out. Ordering lid and hinge arms.; ordrng 1 W10842412 (Lid) and 1 WPW10544328 (Hinge arm right) and 1 WPW10544329 (Hinge arm left)"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXL2
Near Strongsville, OH 44149
David R
Job Details: 03/18/2022
Replaced bellow. Ran entire quick wash cycle. Good. Unit is working properly. Op test ok.
We serviced a
GE WASHER
Model WHDSR316G3WW
Near Bay Village, OH 44140
Gabriel P
Job Details: 03/18/2022
"Found motor not starting which is not spinning check latch is good also and timer making loud noise giving estimate landlord will not fix and he also said hes driving that he will call the office to paid for svc; ordrng 1 WH20X10093 (Motor) and 1 WH49X10088 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Cleveland, OH 44109
Marie V
Job Details: 03/18/2022
"Cc that the unit was making a loud noise when spinning. Ran diag, no error code. Verify unit underneath, removed cover, good. Verify damper. Bounce once. Started a drain and spin with jackets in it. Pass. Expla cust that if the unit is a little off balance it will create a banging noise. Pause the unit and rearrange the clothes and press start. It will continue to finish the cycle. As is now unit is working as designed. Op test ok"
We serviced a
AMANA RANGE
Model AGR5330BAS
Near Warrensville Heights, OH 44128
Brian M
Job Details: 03/18/2022
Customer showed pop took pic Cc unit not baking Found igniter open needs igniter ; schdld next appmnt for 3/22 TUE !
We serviced a
FRIGIDAIRE RANGE
Model GLGFS66ASD
Near Lakewood, OH 44107
Marie V
Job Details: 03/18/2022
"Cc that the oven is not working. Confirmed. Found weak ignitor. Replaced ignitor and when tested unit the gas valve was making a weird noise, sounded like was is trying to come out but nothing happens. Unit will also need gas valve.; ordrng 1 5303208499 (Gas valve), used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Bay Village, OH 44140
Gabriel P
Job Details: 03/18/2022
Ice motor that switch between crush and cube not working ordering ; ordrng 1 WP2152713 (Motor ice)
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS
Near Solon, OH 44139
Brian M
Job Details: 03/18/2022
Cc unit not heating properly Ran test bake to 350 let cycle Found average temp to be about 348 Unit is functioning properly at this time
We serviced a
KENMORE DRYER
Model 110.6810231
Near Lakewood, OH 44107
Marie V
Job Details: 03/18/2022
"Replaced heater and pulley, verify air flow outside, was a little clogged. Cleared out. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ2
Near Elyria, OH 44035
Angel
Job Details: 03/18/2022
Cc that unit was not igniting and that it would smell like gas. Confirmed unit was not igniting just would click and the gas would just keep flowing producing the strong gas smell. Verified and noticed it had spark but not strong enough verified ignitor harness and it was pinched between the side panel. Fixed issue and tested unit and sparked right away no more gas smell and was igniting as should.Opt test ok. Called tech line and spoke with Curt explained issue and he documented it down.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Westlake, OH 44145
Angel
Job Details: 03/18/2022
Arrived at home and compressor was still not received only drier filter. Spoke with Jess and said to reschedule for Monday.; schdld next appmnt for 3/21 MON AM
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Lakewood, OH 44107
Gabriel P
Job Details: 03/18/2022
"Replace control,confirm compressor turn on and starting cooling advise to wait 24 hours to get up to temp opt test test ok"
We serviced a
KENMORE DRYER
Model 110.65132411
Near Lakewood, OH 44107
Gabriel P
Job Details: 03/18/2022
Found vent clog advise customer to clean it and found heat present on unit
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Fairview Park, OH 44126
Marie V
Job Details: 03/18/2022
"Cc that the oven does not works. Confirmed.found unit has a weak ignitor. Replaced ignitor , tested unit. Preheated to 350* and cycled. Op test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHW0
Near Mentor, OH 44060
Corina B
Job Details: 03/18/2022
CC that the dishes are not getting clean. Confirmed 4-3 wash motor not running 7-1 no heat. Checked the power at the control 0 volts. Will need a new control and pump. ; ordrng 1 W11087376 (Pump and motor) and 1 W11305297 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 03/18/2022
CC that the rack does not come out easy. Confirmed. Found the tab adjuster out of place. Reseated the tab. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF730PAYM3
Near North Royalton, OH 44133
David R
Job Details: 03/18/2022
"Replaced drain pump and wash motor. Loud buzzing noise coming from dispenser area. Ordering dispenser, control if needed, if not send back after return. ; ordrng 1 WPW10195175 (Dispenser) and 1 W10479764 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW7600XW1
Near Avon, OH 44011
Angel
Job Details: 03/18/2022
"Cc that unit is loud when spinning and a burning smell. Verified by spinning basket by hand and could hear that the bearings are bad on unit also looked underneath and found that unit has been leaking pretty good onto the stator and rotor possibly causing the burning smell when its doing a spin. Will need bearings replaced also rotor and stator. Gave customer estimate and they decided to replace the unit. Charged service call. ; ordrng 1 280146 (Rotor) and 1 WPW10419333 (Stator), used 1 W10435302 (BEARING), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Streetsboro, OH 44241
Brian M
Job Details: 03/18/2022
Cc unit making noise Could not duplicate Advised on recording if it returns
We serviced a
MAYTAG DRYER
Model MEDC215EW0
Near Kent, OH 44240
Brian M
Job Details: 03/18/2022
"Cc of noise Found noise coming from drum not being round Drum is under a 10 year warranty Will need drum and repair kit Office to schedule parts not in stock ; ordrng 1 4392065 (dryer repair kit) and 1 W10899578 (drum), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model PFE28KSKFSS
Near Avon, OH 44011
Angel
Job Details: 03/18/2022
Replaced fan kit with tower and did the software update on unit. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KENMORE DISHWASHER
Model 66517502200
Near Eastlake, OH 44095
Corina B
Job Details: 03/18/2022
Replaced the heater. Started the dishwasher. Opt test ok.