Near Westlake, OH 44145
Corey L.
Job Details: 04/03/2019
REFRIGERATOR KENMORE 10645422800 "Customer complaint dispenser is not dispensing after a burning smell on door, found black soot around auger, auger motor failed; ordrng 1 W10822606 (motor 151.51), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44111
Corey L.
Job Details: 04/03/2019
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint washer is not working after a power flicker, unit is getting proper power, found green led on control not lit, unit needs new control ; ordrng 1 W11170319 (CNTRL)"
Near Lakewood, OH 44107
Corina B
Job Details: 04/02/2019
WASHER WHIRLPOOL ATF6000FS0 CC that the loud noise came back after the belt was replaced. Ran a load of clothes on a rinse and spin. Found oil leaking on the tub. Will need a new tub and basket. Customer does not want to repair. Office to refund the previous parts and labor except t
Near Rootstown Township, OH 44266
Brian M
Job Details: 04/02/2019
DRYER WHIRLPOOL WED4815EW1 Cc of scraping sound Found drum warped and rubbing rear bulk head and but a groove into bulk head Needs bulk head and drum ; ordrng 1 W10899578 (drum) and 1 W11178668 (REAR BULK HEAD )
Near Cleveland, OH 44103
Jason N
Job Details: 04/02/2019
WASHER WHIRLPOOL WTW4800XQ4 "Cc unit does not spin or drain. Plugged in unit, ran auto test, unit does not drain.Cleared tub of water, pulled drain pump. Pump impeller broke. Unit needs drain pump. Replaced using truck stock. Ran auto test and calibration. Op test good.; used 1 WPW1
Near Mentor, OH 44060
Jeff M
Job Details: 04/02/2019
DISHWASHER MAYTAG MDB8989SHZ0 The unit is filling and heating. The sump is seized. The u;it drains fine. The unit just needs a new sump assy.; ordrng 1 WPW10591570 (SUMP)
Near Cleveland, OH 44115
Jason N
Job Details: 04/02/2019
REFRIGERATOR MAYTAG MFI2269VEB1 "Cc unit not coolingTemps in both freezer and ff read 65 degrees, no frost pattern on evap. Compressor not running, relay clicking. Checked start relay, 4.5m ohms, unit needs start device. Replaced using truck stock, compressor running, frost pattern star
Near Russell Township, OH 44022
Corey L.
Job Details: 04/02/2019
DISHWASHER KENMORE 66513153K701 "Customer complaint dishwasher is leaking from underneath, started wash cycle, let unit run for 30 minutes without a single drop, there is no evidence of water, left water mat and advised customer to check this a few times throughout the next few cycles,
Near Lorain, OH 44052
Gabriel P
Job Details: 04/02/2019
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA "Replace parts fridgeidare told me to replace,opt test ok"
Near Willoughby, OH 44094
Jeff M
Job Details: 04/02/2019
REFRIGERATOR MAYTAG MFT2976AEM00 "Main control is not sending power to the heating element. At the main control I tested at the p2 connect. brown wire to pink wire thermostat tested good. Pink wire to neutral tests the thermostat and heating element heating circuit tested good needs a ne
Near Amherst, OH 44001
Gabriel P
Job Details: 04/02/2019
WASHER WHIRLPOOL NTW4516FW3 "Found no leak did few checks for customer they said when running few loads stop leaking,no issue found opt test ok also found pop in sb web"
Near Highland Heights, OH 44143
Jeff M
Job Details: 04/02/2019
WASHER WHIRLPOOL MVWX600XW0 "The unit has a f1 e2 motor fault code main control has failed needs replaced est only ; ordrng 1 W10745339 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near North Benton, OH 44449
Brian M
Job Details: 04/02/2019
WASHER MAYTAG MVWB835DW1 Cc that unit leaks water when unit is off Found water valve not shutting when unit is off Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W11165546 (VALVE) from stock
Near Mentor, OH 44060
Jeff M
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "The ice maker is getting power. The ICEMAKER failed. I looked for the part unable to find it ; ordrng 1 W10882923 (ICE MAKER ), used 1 W10882923 (ICE MAKER ASSY) from stock"
Near Brimfield Township, OH 44266
Brian M
Job Details: 04/02/2019
OTR MICROWAVE WHIRLPOOL WMH31017FB-0 Cc unit not heating and light under neath burnt out Ran multiple test with coffee mug and water . 6 30 sec test and 2 2min test Unit is heating just fine Advised customer on how to replace light (40 watt light ) OP TEST OK
Near Brimfield Township, OH 44240
Brian M
Job Details: 04/02/2019
WASHER ROPER RTW4516FW2 "Cc of not washing Unit in store that does not have a water hook up Manually tested each cycle Unit is operating as it should, OP TEST OK"
Near Brimfield Township, OH 44240
Brian M
Job Details: 04/02/2019
DRYER MAYTAG MEDB835DW4 Cc unit not turning on Installed cord properly and unit turned on and heated OP TEST OK
Near Kent, OH 44240
Brian M
Job Details: 04/02/2019
WASHER WHIRLPOOL WTW5000DW1 Installed gearcase and hub Ran auto test and calibration Ran drain and spin Could not hear noise OP TEST OK
Near Mentor, OH 44060
Jeff M
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL GX2FHDXVB04 The unit will not go through an automatic defrost. I put the unit in force defrost tested good. I tested the brown 2 orange wire which is testing the defrost thermostat. I tested the brown to neutral wire which tests the entire heating circuit both tested
Near Mentor, OH 44060
Jeff M
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL DU1055XTVQ0 The wash motor is strong the heater is working properly customer is not using rinse aid.
Near Cleveland, OH 44132
Joe O
Job Details: 04/02/2019
WASHER WHIRLPOOL WTW5000DW2 Cc: unit flashing spinSpin is a error code for long drainFound unit to have stored code for f8e1 long fill no fillRan auto testUnit is filling and draining properlyBut has sensing problemsNeeds control board; ordrng 1 W11116590 (CONTROL)
Near Wickliffe, OH 44092
Jeff M
Job Details: 04/02/2019
WASHER WHIRLPOOL WFW92HEFW0 Reinstalled the putter Bellow clap tested good
Near University Heights, OH 44118
Jason N
Job Details: 04/02/2019
RANGE WHIRLPOOL WOD51ES4ES01 "Installed listed fuse, powered on unit. Keypad disconnected, found ribbon wiring to ui tore. Unit needs ui membrane; ordrng 1 W10695003 (swtch-memb)"
Near Willoughby Hills, OH 44092
Jeff M
Job Details: 04/02/2019
WASHER WHIRLPOOL WFW92HEFC The washer hose gasket was worn out customer has extras installed a new gasket in the water hose tested good
Near Chardon, OH 44024
Jason N
Job Details: 04/02/2019
DISHWASHER KITCHENAID KUDE48FXSP5 Installed listed control and wash/drain parts. Found owi sensor burnt. Unit needs owi sensor. Collected extra drain pump.; ordrng 1 WPW10705575 (sensor)
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 04/02/2019
RANGE WHIRLPOOL WFG320M0BS3 Qoute for replacing outer door glass . Cust does not want repaired
Near Madison Township, OH 44057
Jeff M
Job Details: 04/02/2019
REFRIGERATOR FRIGIDAIRE FGHB2866PF9A I called Frigidaire tl spoke with William file # The unit is nonrepairable the back wall is completely rotted. Frigidaire will contact customer 48 to 72 business hours
Near North Madison, OH 44057
Arthur V
Job Details: 04/02/2019
REFRIGERATOR FRIGIDAIRE FFHT1831QS3 Found drain inside of fresh food area clogged causing water to leak onto top shelf. Cleaned out drain. Op test good.
Near North Madison, OH 44057
Arthur V
Job Details: 04/02/2019
COOKTOP ELE WHIRLPOOL WFE320M0ES1 Replaced cooktop. Op test good
Near Mentor, OH 44060
Joe O
Job Details: 04/02/2019
DRYER WHIRLPOOL WED8540FW1 Cc: check vent lightFound code f4e3 restricted air flowFound unit to have a very long way to travel for ventingUnit also has a lot of excess vent behind unitUnit is working as designed Op test okCust Has a foil accordian style vent hose attached to dryer
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 04/02/2019
WASHER WHIRLPOOL WTW8000DW2 "Customer complaint of a loud noise while spinning, confirmed noise, found bearings failed making a deep roaring, unit needs gearcase, only need one job count for this; ordrng 1 W10811956 (drum assy)"
Near Willowick, OH 44095
Joe O
Job Details: 04/02/2019
WASHER MAYTAG MVWC6ESWW1 "Cc: unit will not startFound unit to startGear case is making a lot of noiseAnd brake is sticking and squealing Needs gear case, clutch, brake, spanner nut, and drive blockCustomer does not want to repair"
Near Shaker Heights, OH 44122
Corey L.
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Customer complaint of a clicking noise and a strange odor from the fridge, air filter is missing, and found damper motor excessively loud, unit needs new damper motor, showed customer filter can be purchased at a Home Depot; ordrng 1 W11164593 (DIFFUSER)
Near Shaker Heights, OH 44122
Corey L.
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 "Customer complaint water is barley dispensing, confirmed, when removing filter water pressure was normal, when the filter is first pulled from housing it’s sprays water into housing, valve on housing not closing all the way, unit needs new filter housing
Near Cleveland, OH 44102
Corey L.
Job Details: 04/02/2019
KITCHEN WHIRLPOOL WFG320M0BS3 "Customer complaint door coming apart, confirmed stainless trim is coming apart from glass, needs outer glass and trim, scheduled for 4/4 but advised customer we will contact them when the part is available if Thursday is to early for part to deliver; ord
Near Maple Heights, OH 44137
Jason N
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Cc unit door not staying shut, she has to tape it.Found bottle on lower door shelve holding door open. Unit also tilts forward, adjusted leveling feet to allow door to semi close. Op test good."
Near Brook Park, OH 44142
Corey L.
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXB01 "Customer complaint ice maker is not making ice and they still want the bottom deli drawer replaced, found ice maker not getting power, unit is getting correct power, control not sending power, customer had power outages a week ago; ordrng 1 WPW10256774 (
Near Chardon, OH 44024
Jason N
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Installed listed control, thermistor and fan blade. Set into diagnostics. Checked defrost heater. Op test good."
Near Streetsboro, OH 44241
Dan H
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDF560SAFW2 "Customer complaint that unit is not draining, found drain pump no pumping, drain pump is recieving 120vac , installed new drain pump , op test good ; used 1 W10876537 (PUMP-DRAIN) from stock"
Near Streetsboro, OH 44241
Dan H
Job Details: 04/02/2019
FREEZER UPRIGHT MAYTAG MQF1656TEW02 "Customer complaint of ice build up on floor, found evaporator drain tube clogged, cleared drain tube, op test good"
Near North Royalton, OH 44133
David R
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL EB9SHKXVQ03 "Temp in FF 55*. Frost pattern is over the Evap cover. Performed service mode step 1. Defrost circuit reading good at watts meter, 500. Needs control board.*****Did not use part. Used for estimate; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD 152.20)
Near Pepper Pike, OH 44124
Corey L.
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Customer complaint compressor is making a high pitched sound, could hear sound customer was referring to this is normal operating sound of compressor, unit is not installed yet because the kitchen is being redone, unit is not level, unit is operating as
Near Avon Lake, OH 44012
David R
Job Details: 04/02/2019
WASHER WHIRLPOOL WTW5000DW2 "Cc clothes are still wet/damp at end of cycle.F7E6 motor fault. Nothing binding basket. Drain pump is working. Found part of cam chipped off. Replaced from t/s. Went through drive system. Ordering motor, cap and shifter.; ordrng 1 W10913953 (actuator) an
Near North Ridgeville, OH 44039
David R
Job Details: 04/02/2019
REFRIGERATOR KENMORE 596.765926 "New valve will not dispense water, ohmed out solenoid and reads open. Ordering new valve.; ordrng 1 Wp67006531 (valve-inlt)"
Near Cleveland, OH 44113
Corey L.
Job Details: 04/02/2019
REFRIGERATOR KENMORE 59672919200 "Installed fill cup, op test good"
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 04/02/2019
WASHER MAYTAG MVWB725BW0 "When in the spin cycle, wash tub is very loose on the shaft. Bottom of wash tub itself has become worn. Office to order wash tub and hub. ; ordrng 1 W10518300 (basket) and 1 W10820039 (hub)"
Near Broadview Heights, OH 44147
Corey L.
Job Details: 04/02/2019
DISHWASHER MAYTAG MDB7749AWM2 "Customer complaint dishwasher won’t start, confirmed found silver migration on ui ribbon and fuse open, replaced with ts, op test good; used 1 W10258275 (BIMETAL) from stock"
Near Cleveland, OH 44105
Corey L.
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Customer complaint of moisture by im facia, confirmed found door loose at hinge and sagging to not allow Im door seal to meet against facia, adjusted and tightened door, installed listed parts, op test good"
Near Columbia Township, OH 44028
Macaulay G.
Job Details: 04/02/2019
WASHER MAYTAG MVWB765FC2 Bushing in gear case is squeaking when spinning. Office to order gear case.; ordrng 1 W10811956 (drum assy)
Near Pittsfield Township, OH 44090
David R
Job Details: 04/02/2019
WASHER MAYTAG MAH6500AWQ "Replaced drain pump, tested in cycle. Op test ok."
Near Olmsted Falls, OH 44138
David R
Job Details: 04/02/2019
RANGE WHIRLPOOL WFE505W0HS1 "Replaced parts, tested. Op test ok."
Near Strongsville, OH 44136
Macaulay G.
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Replaced thermistor and gasket. Ice maker came damaged in box. Office to order ice maker.; ordrng 1 WPW10300024 (icemaker)
Near Independence, OH 44131
Macaulay G.
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Control not registering proper temperature in fresh food compartment. Office to order control and harness with thermistor.; ordrng 1 W10884720 (harns-wire) and 1 W11043763 (cntrl-elec)
Near Avon, OH 44011
David R
Job Details: 04/02/2019
RANGE HOOD WHIRLPOOL WVU37UC0FS0 "Replaced blower fan, tested. Op test ok."
Near Elyria, OH 44035
David R
Job Details: 04/02/2019
WASHER MAYTAG MVWX500XW0 "Replaced all parts, tested, calibrated, op test ok."
Near Pittsfield Township, OH 44090
David R
Job Details: 04/02/2019
WASHER MAYTAG MAH6500AWQ "Found hoses loose, tightened and tested. Op test ok."
Near Streetsboro, OH 44241
Dan H
Job Details: 04/02/2019
WASHER WHIRLPOOL WTW4800BQ0 "Customer complaint of loud b noise, confirmed, bearings are worn, unit needs new gearcase, customer does not want repair ; ordrng 1 W11255272 (GEARCASE 254.71), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 04/02/2019
RANGE WHIRLPOOL WFE550S0HZ1 Replaced all insulation and odor is still here. Called tech line and spoke with JK. He instructed to have customer run a long self cleaning cycle. Customer is afraid to run cycle for fear of it catching fire at that high of a temperature. Odor is very den
Near Bainbridge Township, OH 44023
Dan H
Job Details: 04/02/2019
MICROWAVE WHIRLPOOL KHMS2056SSS4 "Customer complaint that fan/light buttons are pushed in, confirmed, found mount on panel broken, no damage to buttons or control, unit needs new panel ; ordrng 1 W10282803 (panel), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Rocky River, OH 44116
Corina B
Job Details: 04/02/2019
WASHER WHIRLPOOL WFW75HEFW0 "Cust showed pop, sent pic. CC that the clothes are coming out wet at the end of a cycle and water staying in the fabric softeners department. Ran diag f9e1 long drain. Ran a CO test, drain pump is clear. Started a load of clothes on a rinse and spin. Clo
Near Strongsville, OH 44149
Macaulay G.
Job Details: 04/02/2019
WASHER MAYTAG MVWC565FW1 Replaced control. Ran calibration cycle. All tested ok.
Near Broadview Heights, OH 44147
Macaulay G.
Job Details: 04/02/2019
REFRIGERATOR AMANA ABB1921WEW3 Replaced harness with thermistor. All tested ok.
Near Shaker Heights, OH 44122
Dan H
Job Details: 04/02/2019
WASHER WHIRLPOOL WFW9150WW01 "Customer complaint that unit is leaking, found hair build up between door glass and boot, removed, started normal wash cycle, found a hole in drain hose from tub to pump, unit needs new drain hose ; ordrng 1 W10609566 (hose 36.86), used 1 SHIPPING (SHI
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Replace part listed,opt test ok"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 04/02/2019
DRYER MAYTAG MEDC465HW0 "Temp coming out of dryer 179 degrees and inside was 240 customer has a fire hazard foil and white pluming plastic tubing going to the out side explain to him of possible moister can happen inside,other than that everything working properly"
Near Kent, OH 44240
Brian M
Job Details: 04/02/2019
RANGE WHIRLPOOL WEG730H0DS0 Cc that unit is giving error F8E0 Checked fan motor .. motor passed Checked Hall sensor .. sensor passed Checked voltage to motor while In diagnostics.. no voltage going to fan Needs control board Customer does not want to repair at this time Estimate onl
Near Munson Township, OH 44024
Arthur V
Job Details: 04/02/2019
PEDESTAL 15 MAYTAG XHPC155XW1 Found base for washer is 2 inches longer than the base for the dryer. See pics. Door wont close as the washer base hangs over (compared to dryer ) called techline Talked to Rick.no available answer. Told me to call customer
Near Middlefield, OH 44062
Arthur V
Job Details: 04/02/2019
REFRIGERATOR MAYTAG MFI2670XEW6 Unit needed a drain tube kit installed. Installed kit and cleared ice from inside freezer ; used 1 W10619951 (TUBE-DRAIN) from stock
Near Brook Park, OH 44142
Corina B
Job Details: 04/02/2019
WASHER WHIRLPOOL MHN30PDAWW0 "Replaced the main control. Optest ng. Called t/l Kurt file # . Checked the voltage to the transformer, good. Checked the dc voltage to the ui from the main control, good. Will need a new ui. Cust does not want to repair. Office to refund the difference f
Near Dorset, OH 44032
Arthur V
Job Details: 04/02/2019
DRYER HOTPOINT HDXT100EM8WW Replaced all three t-states. Unit op test good
Near Saybrook Township, OH 44004
Arthur V
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer called whirlpool to discuss why it takes 2-3 hrs to do a normal cycle. Advised customer this is normal. Showed customer in users manual where ex estimated times are listed. Normal wash is between 21/2 hr and 3hrs 10 minutes. Advised to use a one
Near Moreland Hills, OH 44022
Dan H
Job Details: 04/02/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Installed new door skins, op test good"
Near South Euclid, OH 44121
Dan H
Job Details: 04/02/2019
DRYER WHIRLPOOL EED4100WQ0 "Customer complaint that unit is not working, confirmed, found thermal fuse open, jumped out, unit started and heated, installed new thermal fuse, op test good ; used 1 3392519 ("
Near Avon Lake, OH 44012
Corina B
Job Details: 04/02/2019
WALL OVEN KITCHENAID KEBK206SSS04 "CC that the bake element is not working. Unit is on the floor cust will reinstall the oven. Found the bake element is open. Will need a new bake element. ; ordrng 1 WPW10207398 (elmnt-bake 7988), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near North Olmsted, OH 44070
Corina B
Job Details: 04/02/2019
WASHER WHIRLPOOL WTW8500BW0 CC that the washer is leaking on the right side of the washer. Found the hoses in the dispensers are leaking. Will need new dispensers. Office to order parts. ; ordrng 1 WPW10552116 (dispenser) and 1 WPW10552206 (nozzle) and 1 WPW10553370 (dispenser) and
Near Chardon Township, OH 44024
Brian M
Job Details: 04/02/2019
COOKTOP GAS WHIRLPOOL W5CG3024XS01 "Shut off gas , Disconnected gas line Replaced manifold reconnected gas line using pipe putty Ran burner test OP TEST OK"
Near North Olmsted, OH 44070
Gabriel P
Job Details: 04/02/2019
MICROWAVE AMANA AMV2307PFS2 "Customer can get pop cause she paid with cash on store but she call whirlpool and they say that they will take care of her,any ways replace all parts opt test ok"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Replace parts listed,opt test ok"
Near Fairview Park, OH 44126
Corina B
Job Details: 04/02/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 CC that the top rack does not stay in. Found the stop fell off on the lt hand side. Re inserted the stop and the top rack was inserted the wrong way. Optest ok.
Near Cleveland, OH 44111
Corina B
Job Details: 04/02/2019
WASHER MAYTAG MVWC565FW1 Replaced the control. Brought core back for return. Ran a calibration. Started a rinse and spin. Optest ok.
Near North Perry, OH 44057
Joe O
Job Details: 04/02/2019
SXS REFRIGERATOR FRIGIDAIRE FRS26LF8CS1 Installed bi metalForced defrostOp test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/02/2019
REFRIGERATOR GE GFE26GSKDSS "Replace part order,opt test ok had to wait 20 minutes for landlord to bring the control panel,opt test ok"
Near Westlake, OH 44145
Corina B
Job Details: 04/02/2019
WASHER WHIRLPOOL WTW5000DW2 "Cust showed pop, sent pic. CC that the lid lock keeping locking and unlocking. Ran diag F5E2 – LID LOCK FAULT. Found the lid lock out of range. Replaced the latch from t/s. Optest ok. ; used 1 W10838613 (LATCH) from stock"
Near Lakewood, OH 44107
Corina B
Job Details: 04/02/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Replaced the parts listed. Optest ok.
Near Cleveland, OH 44119
Joe O
Job Details: 04/01/2019
WASHER AMANA NTW4516FW3 Cc: unit will not cycleFound code f7e1Ran manual tests for speed sensorFound unit not sensing speedChecked under unit found oil seeping from gear caseNeeds gear case belt and actuator; ordrng 1 W10913953 (ACTUATOR) and 1 W11239857 (BELT) and 1 W11255272 (
Near Jefferson, OH 44047
Jason N
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL MTB1956DEW "Cc. Unit ice maker not making iceRan manual harvest test, ice in mold. Cycled. Ran retest, would not cycle. Intermittent operation. Unit needs ice maker. Freezer gasket also needs replaced.; ordrng 1 D7824706Q (ice maker) and 1 WP61004007 (seal- frz.)"
Near Mentor, OH 44060
Jason N
Job Details: 04/01/2019
DISHWASHER KITCHENAID KDTE204GPS0 "Cc top rack fell off railsCustomer showed popFound left rack rail welds broken and right side adjuster broken, most likely when rack fell. Unit needs track rails and rack adjusters.; ordrng 1 W11259785 (TRACK RAIL LH) and 1 W11259786 (TRACK RAIL RH) and
Near Geneva, OH 44041
Joe O
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL GI6SARXXF05 Cc: leaking from fill tube on top of fridgeFound fill tube for ice maker frozen and broken at top of fridgeAnd water valve seepingNeeds fill tube and water valve; ordrng 1 67006317 (FILL TUBE) and 1 WPW10312696 (WATER VALVE)
Near Seven Hills, OH 44131
Paul P.
Job Details: 04/01/2019
DBL WALL OVEN MAYTAG MEW9630AS00 "Tested oven operation to temperature of 350 degrees. Reading at 355 after waveform stabilized, proper bake temperatures, uneven due to door seals.; ordrng 2 WPW10282960 (gasket-ovn)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Sheffield, OH 44054
Gabriel P
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 Customer said it was leaking underneath ice bin and it wasn’t making ice but not it is found some ice underneath bin I believe flapper not closing correctly also found ice frost on hose line heater might not working properly and error code on icemaker E2
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/01/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Found fan grinding with chunk of ice took pictures but the bottom of evap had good frost but not build with ice like top was call senior technician robert explain the issue and what I found he said to order fan assembly cause the old one not getting up t
Near Lakewood, OH 44107
Corina B
Job Details: 04/01/2019
WASHER MAYTAG MAH9700AWW CC that the unit struggles in a spin. Ran diag 29 Sump thermistor failure (Optional) can not find a thermistor. to have parts supplier to find the sum thermistor. Office to call cust back; saved tckt
Near Strongsville, OH 44149
David R
Job Details: 04/01/2019
OTR MICROWAVE GE JVM1750SP1SS "Lights are working, powering on and doing a countdown. Checked amp draw, .04. 120 not on primary winding of transformer. Took down, checked transformer checked switches. Switches burned and discolored and reading are off. Needs switches.***** do not orde
Near Fairview Park, OH 44126
David R
Job Details: 04/01/2019
REFRIGERATOR MAYTAG MZD2768GEQ Damper stuck in open position and fan motor not working. Will need these parts but cannot find on look up. Will need to research to see if these parts are still available.
Near University Heights, OH 44118
Jason N
Job Details: 04/01/2019
RANGE WHIRLPOOL WOD51ES4ES01 "Cc unit not powering on at allFound main thermo fuse open, no power to control board.Unit needs main fuse.; ordrng 1 W11025102 (fuse-thrml)"
Near Cleveland, OH 44120
Jason N
Job Details: 04/01/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Cc control panel not workingChecked power in to UI module, no power. Unit needs control board.; ordrng 1 W11239666 (UI) and 1 W11293378 (CONTROL)"
Near East Cleveland, OH 44112
Jason N
Job Details: 04/01/2019
DISHWASHER KITCHENAID KDFE104DSS2 "Cc not washing dishesRan diagnostics, no stored codes, diagnostics cycle completed without codesFound unit has no filter cup, customer has no idea where it isChecked drain loop, good loop mounted to under cabinetOrdering filter and owi sensor.; ordrng 1
Near Lakewood, OH 44107
Corina B
Job Details: 04/01/2019
DISHWASHER KITCHENAID KDPE334GPS0 Cust has to reschedule due to water being turned off. ; saved tckt
Near Jefferson, OH 44047
Joe O
Job Details: 04/01/2019
WASHER MAYTAG MVWC565FW1 Installed control boardRan auto test and calibrationOp test okCustomer to return other control
Near Broadview Heights, OH 44147
Paul P.
Job Details: 04/01/2019
DRYER WHIRLPOOL WED4815EW1 "Drive pulley wheel loose, replaced drive pulley from truck stock. Ran dryer on heat and non heat tumble, drum is not making full time contact with support wheels, warp in drum. Office to order drum and rebuild kit.; ordrng 1 4392067 (dryer repair kit) an