Service History 360

Near Mentor, OH 44060
Jason N
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Cc unit door falls when opening Or closing Confirmed door “falls” when opened, found bottom receiver plastic trim area of door broken away, receiver and washer gone. Customer lifting door to open. Unit needs new RH door. Customer paid parts and service,
Near Independence, OH 44131
David R
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced tubes and door. Tested. No chattering. Op test ok
Near Wickliffe, OH 44092
Jason N
Job Details: 08/23/2019
RANGE WHIRLPOOL WFG320M0BW2 "Cc unit oven not ignitingCustomer showed pop Ran bake test, igniter working fine, no gas flow. Checked regulator safety switch, lever on switch is missing, stuck in the off position. Unit needs new regulator. ; ordrng 1 W11346659 (REGULATOR)"
Near North Royalton, OH 44133
David R
Job Details: 08/23/2019
WASHER MAYTAG MVWB765FW1 Cc of lid. Just wanted lid put back on. Reattached lid. Checked to makes sure it locked. Op test ok. Took pictures of where the movers dropped the washer.
Near North Ridgeville, OH 44039
David R
Job Details: 08/23/2019
DRYER MAYTAG MED6630HC0 "Cc of noise. Unit is leveled. Took off top, made sure everything was tight and nothing loose. Ran unit with towels inside to test. No noise, usual sounds. Op test ok."
Near North Olmsted, OH 44070
David R
Job Details: 08/23/2019
RANGE WHIRLPOOL WGE745C0FS00 "Replaced parts. Put thermometer in bottom oven, set oven 350* let preheat 30 mins. Tested correct temp. Op test ok"
Near Saybrook Township, OH 44004
Brian M
Job Details: 08/23/2019
RANGE WHIRLPOOL WFE550S0HZ1 Cc cooktop hot light turning off to quickly Turned on burners waited for light to turn on Turned burners off and waited 5-6 minutes for indication to turn off Advised customer that this is a normal time amount for light to kick off
Near Kent, OH 44240
Joe O
Job Details: 08/23/2019
WASHER MAYTAG MVWB755DW0 Cc: error code f3e1Found error code f3e1 pressure system fault. Checked pressure hose. checked tub to ensure pressure trap was not blocked. Could not locate any leaks or kinks. Hose may have pin hole leak. Needs pressure switch hose; ordrng 1 WP353244 (pr
Near Dorset, OH 44032
Brian M
Job Details: 08/23/2019
WASHER FRIGIDAIRE FFLE3911QW0 Cc unit not working at all washer part just sits and clicks Found unit not able to run diagnostics correctly Found main control board not wired correctly Rewired the control Ran a normal load test unit filled and agitated Ran diagnostics OP TEST OK
Near Richmond Heights, OH 44143
Jeff M
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WZF56R16DW04 The temperature inside the freezer was -10 the over template was not on. there’s two service pointers that talk about the machine randomly shutting off on its own. the fix is a new control board the service pointers apply to older versions of this fridge
Near Novelty, OH 44072
Jeff M
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Installed new part unit op tested good
Near Cleveland, OH 44135
Corey L.
Job Details: 08/23/2019
DRYER WHIRLPOOL WED5000DW2 "Customer complaint dryer made a loud sound so it was shut off and not used a few days then tried again and only a hum, confirmed started cycle, drum is restricted, moved by hand, belt drive is not restricted, removed blower housing and found a piece of s
Near Highland Heights, OH 44143
Jason N
Job Details: 08/23/2019
REFRIGERATOR GE PSI23MGPAWW "Cc unit motor(compressor) making noiseCustomer stated temps are slowly starting to climb. Confirmed compressor stuttering when running. Checked voltage in, good at 123v, checked amp draw, running .6 amps. Electrical checks are good. Unit will needs compr
Near Bainbridge, OH 44023
Joe O
Job Details: 08/23/2019
DISHWASHER KITCHENAID KDFE104DSS5 Cc: don’t think soap is dispensing/stinky dishesStarted normal cycle. Found dispenser is functioning. Unit has good pressure. Found water in unit to be cold at the start of unit. Unit is not connected under sink. Could not duplicate issue. Op test ok
Near Chagrin Falls, OH 44022
Jeff M
Job Details: 08/23/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Installed new part unit op tested good
Near Cleveland, OH 44135
Corey L.
Job Details: 08/23/2019
REFRIGERATOR MAYTAG MFI2269FRZ02 "Customer complaint fridge temp screen says -14 in frz and 20 in ff but both compartments seem to be cooling fine after cleaning screen, confirmed, temps were 38ff and 0frz, found film still over user interface and set to Celsius mode, instructed customer
Near Streetsboro, OH 44241
Joe O
Job Details: 08/23/2019
RANGE KITCHENAID KOCE500ESS01 Installed door glass. Op test ok
Near Parma, OH 44129
Corey L.
Job Details: 08/23/2019
WASHER MAYTAG MVWX655DW1 "Customer complaint washer has not spun at all just clicks lid lock a bunch of times then drains, confirmed, found lid lock error, cleared, lid lock failed, replaced with part sent, op test good"
Near Parma, OH 44134
Corey L.
Job Details: 08/23/2019
WASHER WHIRLPOOL WFW95HEDW0 "Customer complaint washer leaked again only when using clean washer cycle, started a clean washer cycle, called tech line spoke with Steve, advising to have customer use clean more often as this is operating as designed to “froth” up to clean washer, als
Near Warrensville Heights, OH 44122
Jason N
Job Details: 08/23/2019
FREEZER MAYTAG MZF34X16DW01 "Cc unit not cooling well, lot of frost buildup insideFound evap cover and evap covered in frost and ice. Ran force defrost, defrost heater turned on. Steamed inside unit and evap clear. Replaced thermistor and harness using pre id supplied parts. Advised
Near Seven Hills, OH 44131
Corey L.
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL ASI2175GRS01 "Customer complaint unit is humming and would like the small cracks at bottom fixed, compressor was off, opened doors and set to max temp, cooling kicked on, turned off customers music and she said that’s the noise, advised this is normal operating sound
Near Seven Hills, OH 44131
Corey L.
Job Details: 08/23/2019
REFRIGERATOR MAYTAG MFF2258DEE00 "Customer complaint freezer light is frozen off and frost inside, confirmed ice on frz ceiling and some on shelves after customer cleaned it, slides failed, needs 2 WPW10120018, customer found unit is under extended warranty still, advised customer to cal
Near Leroy Township, OH 44077
Arthur V
Job Details: 08/23/2019
WASHER WHIRLPOOL WTW6200VW0 "Found drain pump faulty. After removing water bearing very loud. Need bearing,drain pump replaced Customer does not want repaired"
Near Brecksville, OH 44141
Dan H
Job Details: 08/23/2019
DRYER MAYTAG MEDB765FW0 "Installed new control and user interface, op test no good , now user interface is working, unit is not starting, thermal fuse is good, display flashing L2, unit is receiving correct power, unit needs new control, customer has foil style vent tube connect
Near Pepper Pike, OH 44124
Joe O
Job Details: 08/23/2019
RANGE JENN-AIR CVG316W Installed igniter switchTested burner. Op test ok
Near Shaker Heights, OH 44122
Jason N
Job Details: 08/23/2019
WASHER MAYTAG MVWB865GW0 "Installed rotor, stator and clutch. Ran manual spin mode, spin test good on all speeds. Ran auto cycle and calibration. All functions passed. Unit op test good."
Near Williamsfield Township, OH 44093
Brian M
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed gasket OP TEST OK
Near Cleveland Heights, OH 44118
Corina B
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KFIS29BBBL03 CC that the unit is not cooling. Found the ff evap frosted and iced. Will need wire harness and control and ui. Replaced the thermistor last time I was here. ; ordrng 1 W10633627 (motor-evap) and 1 W10759800 (cntrl-elec) and 1 W11380560 (CONTROL )
Near Streetsboro, OH 44241
Brian M
Job Details: 08/23/2019
RANGE WHIRLPOOL WGG555S0BS00 Cc right front burner would not come on Found flame valve stuck in low position Used little screw driver to open flame valve more OP TEST OK
Near Solon, OH 44139
Brian M
Job Details: 08/23/2019
DISHWASHER KITCHENAID KUDC10FXSS5 Cc of no power Found cord broken at terminal Advised to replace cord
Near Cleveland, OH 44106
Corina B
Job Details: 08/23/2019
REFRIGERATOR AMANA ASI2575GRS01 Replaced the doors. Optest ok forgot to order a nameplate. Customer can install nameplate. ; ordrng 1 W11182143 (nameplate)
Near Mentor, OH 44060
Jeff M
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL KRFC302ESS02 I adjusted left door so the mullin will catch in the channel and fold correctly
Near Valley View, OH 44125
Dan H
Job Details: 08/23/2019
WASHER MAYTAG MVWB865GW0 "Customer complaint that unit is not starting, started normal wash cycle repeatedly, unit started every time, ran diagnostics no error codes found, unit is operating as designed"
Near Seven Hills, OH 44131
Corey L.
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Customer complaint ice stopped being made she never used water dispenser and tried it to see if water was coming out then the ice started being made but small cubes and not too often, ran about 1 gallon water through dispenser, water spit a couple times
Near Lakewood, OH 44107
Gabriel P
Job Details: 08/23/2019
REFRIGERATOR TAPPAN TRT16NRHW2 "Found defrost bi metal defected talk to bj no extra charge for part ,ordering ; ordrng 1 297216600 (thermostat 12.89)"
Near Cleveland, OH 44124
Corey L.
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Customer complaint milk got warm and she was worried problem was reoccurring, Temps were 38 ff and -1 frz,, ran test four, both evaps had perfect frost pattern, unit is operating as designed, no need to call techline"
Near Lyndhurst, OH 44124
Joe O
Job Details: 08/23/2019
OTR MICROWAVE WHIRLPOOL WML55011HS3 Installed uiOp test ok
Near WARRENSVL HTS, OH 44122
Jason N
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL GI6FARXXY06 "Cc unit leaking from bottomFound ice sheet on bottom of freezer, drain clogged.Found unit using duck bill style drain tube, per SP , replace drain tube with p trap style. Unit out of warranty period, parts covered only. Replaced using truck stock. Cleare
Near Solon, OH 44139
Brian M
Job Details: 08/23/2019
RANGE WHIRLPOOL WOS72EC0HS01 Installed console Ran test bake OP TEST OK
Near Mentor, OH 44060
Jeff M
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW The refrigerator has no frost inside the machine was like where the door was left open the dampener control is failing needs replaced; ordrng 1 WPW10594330 (control)
Near Brecksville, OH 44141
Dan H
Job Details: 08/23/2019
WASHER WHIRLPOOL WFW8540FW1 "Customer complaint of error codes, ran diagnostics found f9e1(long drain), f3e1(water level system error) error codes, pressure sensor is working, drain pump pumps out, unit needs new control ; ordrng 1 W11201290 (cntrl-elec)"
Near Cleveland, OH 44104
Corina B
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 CC that the unit is not cooling. Fz .7* and ff 48*. Found the freezer fan not spinning 120 volts to fan. Found the drain hole frozen. Cleared the drain hole. Will need a new fan motor replaced the fan from t/s. Optest ok. ; used 1 WP2315539 (MOTOR-EVAP) f
Near Bay Village, OH 44140
Corina B
Job Details: 08/23/2019
REFRIGERATOR MAYTAG MFX2676FRZ00 "Recovered refrigerant, replaced evap and drier, pulled 28'vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok"
Near Painesville, OH 44077
Corina B
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KSF26C4XYY03 "CC that the unit is not cooling and dispenser is not dispensing ice. Fz 45 ff 56* checked the frost pattern on the evap, no frost pattern. Will need a new evap. Part is covered under warranty. Found the wires in the door are broken. Door is no longer ava
Near Rocky River, OH 44116
Gabriel P
Job Details: 08/23/2019
REFRIGERATOR ELECTROLUX EI23CS55GS1 "Found screw on back not tight enough correct issue found one cube of ice on top fan correct issue,opt test ok"
Near Hambden Township, OH 44024
Arthur V
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRS322FNAH00 "Found lights blinking constantly. Called techline issue is with light in fresh food at the top acts as the driver for all the lights ; ordrng 1 819043 (heat-probe) and 1 WPW10515058 (light), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Painesville Township, OH 44077
Jeff M
Job Details: 08/23/2019
WASHER WHIRLPOOL WFW5620HW0 I call tech line he recommended replacing the panel if it’s worked in anyway will cause it to leak also going to order the hinge hinge plates the inner door and the Bello; ordrng 1 W11310030 (bracket) and 1 W11314648 (bellow) and 1 W11318809 (panel) and 1
Near Westlake, OH 44145
Gabriel P
Job Details: 08/23/2019
WINE COOLER KITCHENAID KURR304EBS Replace door opt test ok
Near Pepper Pike, OH 44124
Nicholas F.
Job Details: 08/23/2019
REFRIGERATOR GE PSB48YSHSS Customer has to leave talked to office reschedule for later today.; saved tckt
Near Avon Lake, OH 44012
David R
Job Details: 08/23/2019
RANGE KITCHENAID KODE500ESS00 "Cc that when they use the bottom oven, the top oven glass is becoming fogged up, and they do not want to use it. Put bottom oven on 350* bake for 25 mins. Did not see any steam or condensation as of today, seal is good and not ripped.Called Whirlpool Saf
Near Amherst, OH 44001
David R
Job Details: 08/23/2019
DRYER MAYTAG MED6000XW2 "Replaced parts. Still little noise. Checked all components. Everything is tight. If noise doesn’t go away advised customer they will need dryer repair kit and complete drum. As of today, everything test fine. Op test ok"
Near Cleveland, OH 44105
Nicholas F.
Job Details: 08/23/2019
WASHER AMANA NTW4516FW3 Installed new control and water valve ran factory cal cycle op test good.
Near Avon, OH 44011
Gabriel P
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Replace door,opt test ok"
Near Concord Township, OH 44077
Corina B
Job Details: 08/23/2019
WASHER MAYTAG MVWX655DW1 CC that there are coins between the wash plate and basket. Found the hub is worn. Replaced the hub from t/s. Part is still in the 1 year warranty. Optest ok. ; used 1 W10528947 (HUB) from stock
Near Mayfield, OH 44143
Brian M
Job Details: 08/23/2019
WASHER GE GTW330ASK0WW Cc of noise when spinning Found gear case to be loud and has grease in belt cover making belt slip and squeak Needs gearcase and belt Customer does not want to repair EST only
Near Maple Heights, OH 44137
Nicholas F.
Job Details: 08/23/2019
DRYER MAYTAG MEDX655DW0 Cc dryers timer won’t advance.confirmed timer won’t advance on sensor dry.timer does advance on timed dry.timer was not advancing on sensor dry cleaned sensor with alcohol pad.threw wet towel in started sensor dry.timer advanced as towel moisture was redu
Near Bay Village, OH 44140
Gabriel P
Job Details: 08/22/2019
ICEMAKER KITCHENAID KUIC15POZP2 "Replace pump and control whirlpool advise me to replace,opt test ok"
Near North Madison, OH 44057
Jeff M
Job Details: 08/22/2019
REFRIGERATOR FRIGIDAIRE FFHS2611LBK Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Painesville, OH 44077
Jeff M
Job Details: 08/22/2019
REFRIGERATOR KENMORE 106.749594 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Dorset, OH 44032
Arthur V
Job Details: 08/22/2019
WASHER FRIGIDAIRE FFLE3911QW0 Replaced bd and lid lock assy. Op test good.
Near Pierpont Township, OH 44082
Arthur V
Job Details: 08/22/2019
WASHER MAYTAG MVWC415EW2 Found lid lock broken. Pulley rubbing on shield. Shield warped — Customer does not want shield replaced. Replaced latch assy op test good Cleared error codes and recalibrated. Ran a service test op test good ; used 1 W11307244 (DOOR LOCK) from stock
Near Conneaut, OH 44030
Arthur V
Job Details: 08/22/2019
REFRIGERATOR WHIRLPOOL WRB322DMHV00 Upon arrival no frost in either freezer of fresh food compartment. Frost was cleaned out on friday and has not returned. Adjusted front legs so doors would close better on there own. Op test good. Customer to monitor
Near Mentor, OH 44060
Joe O
Job Details: 08/22/2019
REFRIGERATOR MAYTAG MBF1958FEZ03 Cc: frost build up in ff section/ freezing in ff sectionCustomer states the frost melted over night and has yet to come back. Found temps in ff section at 40 degrees and 5 degrees in freezer. Advised customer that items on the top shelf are more likely to
Near Painesville Township, OH 44077
Jeff M
Job Details: 08/22/2019
WASHER WHIRLPOOL WFW5620HW0 I called Whirlpool Techline he could not find the original part number anywhere all of his documents don’t even show a replacement substitution part for the original can I confirm if it’s made of glass or plastic the original number stamped on the origina
Near Mentor, OH 44060
Joe O
Job Details: 08/22/2019
REFRIGERATOR MAYTAG MFI2568AES Installed control. Unit would not program. Called whirlpool spoke with Leon stated the board is incorrect and we need to use the first two digits of the serial number (MFI2568AES12 in this case) when looking up older Maytag Amana parts or you will not get
Near Edgewood, OH 44004
Arthur V
Job Details: 08/22/2019
MICROWAVE WHIRLPOOL UMV1160CW Replaced parts listed. Op test good
Near Chardon, OH 44024
Jason N
Job Details: 08/22/2019
REFRIGERATOR JENN-AIR JFD2589KEP2 "Recovered refrigerant, installed compressor and uv drier. Pulled vacuum on system, vacuum not making to 28 in/hg, pulling in air. Shot system with refrigerant, leaking on suction line up inside liner, no repair can be made. Advised customer he will recei
Near Reminderville, OH 44202
Corey L.
Job Details: 08/22/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Replaced deli control board and harness, op test good"
Near Wellington, OH 44090
David R
Job Details: 08/22/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replaced parts, tested, no leaks. Op test ok"
Near Russell Center, OH 44072
Brian M
Job Details: 08/22/2019
WASHER MAYTAG MVWB850YG1 Cc of loud noise during spin Found bearing to be loud Needs bearing kit Replaced using truck stock Ran test cycle of a high speed spin and a fill and drain OP TEST OK ; used 1 W10435302 (BEARING) from stock
Near Olmsted Falls, OH 44138
Corey L.
Job Details: 08/22/2019
WASHER MAYTAG MVWB835DW1 "Customer complaint washer is not working, confirmed found f6e2 ui cannot hear acu, acu is sending 5vdc and harness has continuity, start button not working unit can’t start a cycle but goes into diagnostics, unit passed button test, excessive powder on b
Near Conneaut, OH 44030
Arthur V
Job Details: 08/22/2019
WASHER AMANA NTW4516FW2 Found unit getting a lock error. Door locking and unlocking intermittently. Needs door lock. (Truck stock item used on a previous call today) also i want to replace control and lid lid ck at the same time. ; ordrng 1 W11170317 (cntrl-elec) and 1 W11307244
Near Strongsville, OH 44149
David R
Job Details: 08/22/2019
REFRIGERATOR WHIRLPOOL WRF555SDHW00 "Replaced parts, tested. Op test ok."
Near Mentor, OH 44060
Joe O
Job Details: 08/22/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Cc: fluctuations in temperature hot/coldFound temps in freezer at 7 degrees, and 43 in ff section after door was open for a minute. Installed control box and thermistor. Op test ok"
Near Painesville Township, OH 44077
Jeff M
Job Details: 08/22/2019
REFRIGERATOR WHIRLPOOL KFIS29PBMS02 Electron a control board that they sent was used the packing was re-packed with scotch tape. Re-order for a new electron control board; ordrng 1 W10759802 (cntrl-elec)
Near Shaker Heights, OH 44122
Joe O
Job Details: 08/22/2019
REFRIGERATOR AMANA ABB1924BRB00 "Cc: not coolingFound temps at 5 degrees in freezer, and 40 degrees in ff. Settings are on the coldest temps. Found ice ball covering vent hole. Have to steam the ice to ensure no other issues. Bi metal tested good. Venting is clear. Op test ok; used 1 SE
Near Bainbridge Township, OH 44023
Brian M
Job Details: 08/22/2019
DISHWASHER JENN-AIR JDB9800CWS2 Installed rails OP TEST OK
Near Strongsville, OH 44149
David R
Job Details: 08/22/2019
REFRIGERATOR WHIRLPOOL GX5FHTXVQ02 "Replaced gasket, steamed. Advised customer to let conform to cabinet, give 30 mins. Op test ok."
Near Moreland Hills, OH 44022
Corina B
Job Details: 08/22/2019
REFRIGERATOR GE ZISS420DRISS "Recovered refrigerant, replaced compressor, evap, heat exchanger and drier, pulled 28'vac w/ pump, watched, good, charged 12.5oz r134a, unit cooling, pressures good, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Pepper Pike, OH 44124
Dan H
Job Details: 08/22/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Installed new control, op test good"
Near Willoughby, OH 44094
Jeff M
Job Details: 08/22/2019
DRYER CROSLEY VED6505GW0 The units producing heat I recommended she have a maintenance guy clean the vent
Near Bay Village, OH 44140
Gabriel P
Job Details: 08/22/2019
WALL OVEN WHIRLPOOL WOS72EC0HS01 "Replace control panel ,opt test ok"
Near Westlake, OH 44145
Gabriel P
Job Details: 08/22/2019
DRYER MAYTAG MEDB850WQ0 "Found blower pulley came off again this time use lock tight,opt test ok"
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 08/22/2019
REFRIGERATOR MAYTAG MTB2456GEW The freezer door seal had a small gap I added a shim behind the seal to close the gap op tested good
Near South Euclid, OH 44121
Jeff M
Job Details: 08/22/2019
WASHER WHIRLPOOL WFW9750WW01 The unit was not leveled properly that can cause the squeaking noise and excess vibration unit tested good
Near Cleveland, OH 44119
Jeff M
Job Details: 08/22/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Installed new part unit op tested good
Near Olmsted Falls, OH 44138
Corey L.
Job Details: 08/22/2019
REFRIGERATOR GE DSS25MSSESS "Customer complaint ice developing from ice dispenser flap stuck open, confirmed, found solenoid failed and sticking preventing arm to spring closed, unit needs solenoid asm; ordrng 1 WR62X10055 (solenoid asm), used 1 SHIPPING (SHIPPING AND HANDLING) from
Near Austinburg Township, OH 44041
Jeff M
Job Details: 08/22/2019
WASHER WHIRLPOOL WFW7590FW0 the unit a f5e3 error. I cleared the code I couldn’t copy the issue unit op tested good
Near Avon, OH 44011
Corey L.
Job Details: 08/22/2019
WASHER MAYTAG MVWX655DW1 "Customer complaint when using the extra rinse feature it takes over 2 hours to complete, advised customer this is normal operation when using hot and extra rinse on normal witch will sense the load size to estimate time to complete and times will vary de
Near Parma, OH 44130
Dan H
Job Details: 08/22/2019
RANGE WHIRLPOOL WFG510S0HS1 "Customer complaint that right front burner is not lighting, confirmed, unit needs new burner head; ordrng 1 WPW10515455 (burnr-head)"
Near Parma, OH 44129
Dan H
Job Details: 08/22/2019
DISHWASHER KITCHENAID KDFE304DBL0 "Installed new wheels, op test good"
Near Chardon, OH 44024
Nicholas F.
Job Details: 08/22/2019
DRYER KENMORE 110.6120201 L2 to the motor is not sending power.has.no continuity unit needs new wire harness; ordrng 1 W10372185 (harns-wire)
Near Avon, OH 44011
Corey L.
Job Details: 08/22/2019
DRYER MAYTAG MGDX655DW2 "Customer complaint dryer not working at all, confirmed , power is good to unit, found thermal fuse open, replaced, with ts, op test good; used 1 WP3392519 (THERMAL FUSE) from stock"
Near Beachwood, OH 44122
Joe O
Job Details: 08/22/2019
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Cc: hollow cubes/ water leaking from freezerFound water line kinked behind unit. Also found drain plugged up. Cleared debris from drIan, and steamed drain pan. advised maintenance of water line. He fixed water line. Op test ok"
Near Shaker Heights, OH 44122
Joe O
Job Details: 08/22/2019
REFRIGERATOR AMANA ABB1924BRB00 Cc: door not closingFound carton in the way of the door. Leveled unit. Op test ok
Near Painesville Township, OH 44077
Joe O
Job Details: 08/22/2019
WASHER WHIRLPOOL WFW8540FW1 Cc: not functioning properly/shutting off at different parts of the cycleFound error code f5e4 door not open between cycles. Ran test cycle. Unit functioning as designed. Customer states her child likes to play with the washer. I advised her that her kid
Near Strongsville, OH 44136
David R
Job Details: 08/22/2019
WASHER MAYTAG MVWB765FW2 "Replaced control, tested, ran test 51-52. Op test ok"
Near Avon, OH 44011
Corina B
Job Details: 08/22/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 CC that the unit is not cooling. Unit is in a garage. Ff and ff 56 ran step 4. 3 way valve opened. Good frost pattern on fz when running step 4-5. Called t/l to have unit in a control environment. Unit needs to be in controlled environment. Tech line said
Near Westlake, OH 44145
Corey L.
Job Details: 08/22/2019
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint washer not starting, confirmed, ran diagnostics found f5e2 lid lock fault, lid would not lock in test, replaced, with ts part, op test good; used 1 W11307244 (DOOR LOCK) from stock"
Near Garfield Heights, OH 44105
Jason N
Job Details: 08/22/2019
WASHER AMANA NTW4516FW1 "Cc unit not spinningRan diagnostics, no codes stored.Found unit stuck in drain mode. Canceled. Ran auto test and calibration. All functions passed. Checked drain line, drain line looks good. Advised customer on detergent amount. Using correct amount. Op