We serviced a
GE REFRIGERATOR
Model CYE22TSHGSS
Near Garrettsville, Ohio 44231
Joe O
Job Details:
10/09/2024
"Cc: not cooling ff section. Found error codes 106(ff fan feedback missing when running) 100(freezer fan feedback missing when running). Ran ff fan test. Found fan not running. Needs ff fan and module; ordrng 1 WR60X26866 (fan dc ff evap) and 1 WR98R6353202 (Update module), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW01
Near Westlake, Ohio 44145
Marie V
Job Details:
10/09/2024
"Recovered refrigerant, replaced compressor, filter drier and control board. Programmed control to 21 by label. Full frost pattern on evap. Cooling properly. Advice to allow 24 hours to reach normal temps. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503EBS00
Near Valley View, Ohio 44125
Bill
Job Details:
10/09/2024
"Cc not cooling, confirmed cc. Temps at 60 in both sides, compressor running but cool to the touch. Parts are covered under 10 year warranty, ordered compressor, both evaps, 3 way valve, and service port. Follow scheduled for 10/14; ordrng 1 W10779331 (Compressor) and 1 WPW10239732 (Evap) and 1 WPW10643261 (Ff evap) and 1 W11590197 (Three way valve) and 1 W11506635 (Service valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Westlake, Ohio 44145
Marie V
Job Details:
10/09/2024
"Cc that unit is filling itself up and starts to leak. Confirmed, water valve is not shutting all the way, Will need new water valve.; ordrng 1 W11434044 (Water valve)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Conneaut, Ohio 44030
Dan
Job Details:
10/09/2024
"Installed new control, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Chardon, Ohio 44024
Joe O
Job Details:
10/09/2024
"Cc: not washing. Found error codes f4e3(wash motor not running) f6e4(float switch open) f7e1(no heat). Found float switch functioning. Found sump is receiving proper power. Needs sump assembly. Customer does not want to repair at this time. ; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PF3
Near Beachwood, Ohio 44122
Brian M
Job Details:
10/09/2024
"Cx unit not cooling properly Found service pointer stating to replace rear evap wall And found rear of unit to have ice protruding this is a non repairable condition Not repairing ; ordrng 1 5303918782 (Evap wall), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Avon, Ohio 44011
Angel
Job Details:
10/09/2024
Cc that u it was making a loud noise. Verified and found a zipper stuck between drum and seal. Tested unit after removing zipper opt test good.
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS48E22L01
Near Chardon, Ohio 44024
Corina H
Job Details:
10/09/2024
"Cust showed pop, sent pic CC that the unit stopped working and now is working. Fz 20 ff 52. Checked the evap good frost pattern. Cust has a video of the fan making a noise. Will need a new fan and control. Control is out of stock. ; ordrng 1 W11631626 (Fan) and 1 W11752963 (Control)"
We serviced a
AMANA WASHER
Model NTW4516FW
Near Garrettsville, Ohio 44231
Corina H
Job Details:
10/08/2024
CC that the light is flashing and no water coming in. Confirmed. Light is flashing water was turned off. Turned the water on. Ran diag no codes. Ran a calibration. Started a cycle. Showed Cust how to cancel a cycle. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Rootstown, Ohio 44272
Corina H
Job Details:
10/08/2024
CC that there is a loud rattling noise. Confirmed. The damper is noise. Will need a new damper; ordrng 1 W11236851 (Damper)
We serviced a
GE WASHER
Model GTW750CSL0WS
Near Kent, Ohio 44240
Corina H
Job Details:
10/08/2024
"CC that the unit is not finishing a cycle. Ran diag 31 Out of balance in, 29 Suds Lock Abatement Failure, 3 Locked Rotor, 18 Drain Pump Clearing algorithm failed. Ran a rinse and spin with clothes, spun the clothes out. Advised Cust 1/2 a basket is a full load. Will need a new control and motor if it happens again. ; ordrng 1 WH49X25375 (Motor) and 1 WH22X29348 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Streetsboro, Ohio 44241
Corina H
Job Details:
10/08/2024
"CC that the water keeps filling and never stops. Ran diag no error codes. Started a quick wash on medium fill no fabric softener, with towels. Finished a cycle in 25 minutes. Advised Cust using the fabric softener option will fill the rinse cycle 2 times. Working as designed"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Cleveland, Ohio 44109
Bill
Job Details:
10/08/2024
"Found damage to drum, (uploaded quick pics of damage.) office to follow up with new drum delivery time.; saved tckt"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS3
Near Bedford, Ohio 44146
Bill
Job Details:
10/08/2024
"Cc sometimes unit doesnt work, confirmed cc. Unit would display close door and press start, customer lifted door and closed unit worked. Ordered new door, control and switchs. Office to follow up as door is out of stock.; ordrng 1 W11413135 (Control) and 1 W11205126 (Door) and 1 W10211974 (Switch) and 1 W10269458 (Switch) and 1 W10727360 (Switch)"
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Independence, Ohio 44131
Bill
Job Details:
10/08/2024
"Cc error code, confirmed cc error code f29 latch failed to unlock. Tried to reset codes, could not called tech support. Tech supported had me run some test through control board connection. Ordered hinge, latch, and dispenser. Scheduled follow up for 10/14 Also should be tax exempt ; ordrng 1 WPW10210893 (Hinge) and 1 WPW10375379 (Latch) and 1 W10395619 (Dispenser)"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Elyria, Ohio 44035
Marie V
Job Details:
10/08/2024
Cc that the unit is running unit then stops spinning the drum but the time keeps counting down. Sounds like a motor issue. Ran unit did not failed but will need new motor. ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Wheel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKT3
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
10/08/2024
"Cc that unit was showing them an error code of FAE5,and couldnt use unit, then it worked. Ran diag error codes, Fae2 vent wax motor electrical issue, fae5 diverter leak detected f5e1 door switch stuck open , f8e1 water inlet close. Tested unit, non of the error codes was confirmed. Unit will need new control. Ordering water valve as well; ordrng 1 W11672039 (Control) and 1 W11434044 (Water valve)"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ00
Near North Olmsted, Ohio 44070
Marie V
Job Details:
10/08/2024
"Cc that the door is not sitting properly, check unit, looks good , no dents or damage, called tech line spoke with Derick. He said to replaced door, if door does not fix the issue will need to call back tech line, hinges are not a part that can be serviced, and to have cust not to use unit. Office will contact once they have eta on the part; ordrng 1 W11690868 (Door)"
We serviced a
MAYTAG DRYER
Model MGD6230RHW1
Near Olmsted Falls, Ohio 44138
Marie V
Job Details:
10/08/2024
"Cc that flapper came off and unit seems to be hotter on low heat. Replaced flapper and stared taking temps. Showing 135 h and low 118When took vent off the wall it cycled at 129* and 112. Checked vent, showed cust, lint inside vent, will need to clear out, also aluminum foil vent is installed, recommend flexible metal vent, and pulled out unit a little from wall so vent is not kinked.op test ok"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Cleveland, Ohio 44102
Marie V
Job Details:
10/08/2024
"Control panel came in damaged but to test still installed, issue not solve. Called whirlpool tech line the software has been corrupted, trying to connect to wifi is the last thing we can do. Reinstall old control panel, tried to connect to wifi but is not working. Cust will have to call whirlpool to see what they can do about this issue. Brought cores for return."
We serviced a
WHIRLPOOL DRYER
Model LGR7646E03
Near Cleveland, Ohio 44111
Marie V
Job Details:
10/08/2024
"Cc that unit will not shut off. Confirmed, checked timer motor, getting q20v, still not operating. Will need new timer .; ordrng 1 WP3976580 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Elyria, Ohio 44035
David R
Job Details:
10/08/2024
"Cc unit no heat. Incoming power is good. Found broken heater, shorted wire. Will need need heater assembly and wire. Customer paid svc, do not order parts. ; ordrng 1 WE11X21156 (Heater) and 1 279457 (Wire), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Wellington, Ohio 44090
David R
Job Details:
10/08/2024
"New complaint. Unit is working and washing correctly but noise either spin or agitate. Spun basket by hand and did not hear any sounds. Spun motor by itself, no sounds. Found cam broken. Showed customer. Replaced belt and pulley from t/s. Ran unit through diagnostics and drain and spin. Normal sounds. Good. Customer to monitor. Op Test Ok.; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Strongsville, Ohio 44136
David R
Job Details:
10/08/2024
"Cc unit not washing and dispenser not opening. 4-3 error and 9-1 error, both related to wash motor. Found wash motor malfunctioning, dispenser door getting stuck close/open, spray arms debris stuck throughout them. Will need wash motor, spray arms and dispenser. ; ordrng 1 W11665769 (Wash motor) and 1 W10861000 (Dispenser) and 1 W11101428 (Spray arm) and 1 WPW10448645 (Spray arm)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Strongsville, Ohio 44136
David R
Job Details:
10/08/2024
"Replaced icemaker, harness. Found customer is getting slow water to unit. Took off hoses. Unit only getting above a drop of water coking from hose. Advised customer that it could be a bad shut off valve, they have a saddle valve. Advised to have plumber come check valve or if needed, swap and get a new quarter turn shut off valve. Unit itself is good. Turned ice maker off til water problem is fixed. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS04
Near Brecksville, Ohio 44141
David R
Job Details:
10/08/2024
"Took pic of evap. Replaced fan w/ harness, blade and heater is good. Ran diagnostics, good. Op Test Ok."
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Strongsville, Ohio 44136
David R
Job Details:
10/08/2024
"Cc leaking. Poured water into unit, leaking under wash motor, bad seal. Ordering wash motor. ; ordrng 1 W11613570 (Pump and motor)"
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Euclid, Ohio 44117
Jason N
Job Details:
10/08/2024
"Front bulkhead is no longer available (DC97-15983B). Checked Marcone and Sears. Dryer needs front bulkhead(DC97-15983B), heating element (DC47-00019A), and felt bearing."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS1A
Near Cleveland, Ohio 44119
Jason N
Job Details:
10/08/2024
"Tested soap dispenser. Part is getting 120v but not popping open. Ordering new dispenser.; ordrng 1 5304506521 (Dispenser), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDC400VW0
Near Cleveland, Ohio 44110
Jason N
Job Details:
10/08/2024
"Replaced motor pulley and installed dryer kit. Tested dryer, everything works as it should ; used 1 WP8066184 (Motor pulley), and 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near North Ridgeville, Ohio 44039
Angel
Job Details:
10/08/2024
Replaced drive motor and same issue so replaced control board and unit started working as should. Started a load for the customer waited until it started washing opt test good.
We serviced a
WHIRLPOOL STACK W/D
Model WET3300SQ1
Near Conneaut, Ohio 44030
Joe O
Job Details:
10/08/2024
See DH pvr.
We serviced a
JENN-AIR WALL OVEN
Model JJW3430DS01
Near Painesville, Ohio 44077
Joe O
Job Details:
10/08/2024
"Cc: shorted key error. Found error f2e1(shorted/stuck key). connection all seated properly. Needs uiCustomer does not want to repair at this time.; ordrng 1 W11087468 (console), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Kirtland, Ohio 44094
Joe O
Job Details:
10/08/2024
Installed sump and dispenser. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Gates Mills, Ohio 44040
Joe O
Job Details:
10/08/2024
Installed gasket. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDW01
Near Mayfield Heights, Ohio 44124
Joe O
Job Details:
10/08/2024
"Cc: not cooling properly. Found freezer at 38 degrees, ff at 47 degrees. Found ball of ice on cap tube. Needs compressor evaporator, and drier. ; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Cleveland, Ohio 44143
Joe O
Job Details:
10/08/2024
Installed water valve. Tested. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near East Cleveland, Ohio 44112
Jason N
Job Details:
10/08/2024
Door is warped. Unit will need a new door.; ordrng 1 W11176947 (inner door) and 1 W11596131 (door seal)
We serviced a
MAYTAG DRYER
Model MEDB755DW2
Near Cleveland Heights, Ohio 44112
Jason N
Job Details:
10/08/2024
Burning smell coming from the power cord and outlet. Replaced power cord and advised client that she will need an electrician to replace the outlet.; used 1 PT500L (3 PRONG DRYER CORD) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near University Heights, Ohio 44118
Jason N
Job Details:
10/08/2024
"Tested washer and checked for error codes, everything looked normal. Client was loading the washer after it filled with water which was throwing off the water level sensing."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Avon, Ohio 44011
Angel
Job Details:
10/08/2024
"Steamed out evaporators, replaced harnesses and control boards opt test good."
We serviced a
GE REFRIGERATOR
Model PSHS6MGZBESS
Near Bay Village, Ohio 44140
Angel
Job Details:
10/08/2024
Cc that unit is leaking again. Verified and found water line to refrigerator leaking from another spot. Had to turn off main valve to refrigerator and it was in a tight spot and valve was broken used some pliers to turn it off for her and explained to her she will need a plumber to replace valve and water line.
We serviced a
LG WASHER
Model WM2487HWM
Near Bay Village, Ohio 44140
Angel
Job Details:
10/08/2024
Went to replace bellow and found that the part sent was the wrong one spoke with BJ and found one that looks like the one we need. Office to order from V&V stated by BJ. Took old part to return.; schdld next appmnt for 10/10 THU AM
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bay Village, Ohio 44140
Angel
Job Details:
10/08/2024
Cc that unit is leaking from underneath. Verified and found leak is coming from drain hose which has a pin hole. Ordering part.; ordrng 1 W11244231 (Drain hose)
We serviced a
KITCHENAID RANGE
Model KFGG504KPS4
Near Rocky River, Ohio 44116
Angel
Job Details:
10/08/2024
Cc that unit is not sparking. Verified and found spark module is receiving voltage but not parking. Will need spark module replaced. Office to reschedule the soonest available once BJ orders part. Customer stated she just had surgery and needs range to cook her soups she has to make.; ordrng 1 W11703692 (Spark module) and 1 W10811693 (Harness)
We serviced a
WHIRLPOOL STACK W/D
Model WET3300SQ1
Near Conneaut, Ohio 44030
Dan
Job Details:
10/08/2024
"Installed new lid switch, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Ashtabula, Ohio 44004
Dan
Job Details:
10/08/2024
"Customer complaint that unit is leaking, found supply line leaking, advised customer that they need a plumber to repair,unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mentor, Ohio 44060
Dan
Job Details:
10/08/2024
"Customer complaint that unit does not work at all, control powered up, ran diagnostics no error codes found, ran auto test cycle, lid locked, valves energized, unit agitated, unit spun, drain pump energized, unable to duplicate the problem, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Mentor, Ohio 44060
Dan
Job Details:
10/08/2024
"Customer complaint that unit is skipping straight to done, started quick wash cycle, lid locked, unit spun, lights on display kept cycling through all cycle lights, unit needs new control, customer does not want repair at this time; ordrng 1 W11626074 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mentor, Ohio 44060
Dan
Job Details:
10/08/2024
"Customer complaint that motor was running after a cycle, ran diagnostics found f2e1(stuck key) error code, all components working, unit is operating as designed , if problem should reoccur unit will need new control"
We serviced a
GE WASHER
Model GTW460ASJ4WW
Near Mentor, Ohio 44060
Dan
Job Details:
10/08/2024
"Customer complaint that unit was agitating on it own, unit is not starting on its own, unable to duplicate the problem , unit is operating as designed , if problem should reoccur customer will need quoted for control replacement"
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Mentor, Ohio 44060
Dan
Job Details:
10/08/2024
"Installed new timer, knobs were not needed, took knobs to return, customer will need refund for knobs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ11
Near Mentor, Ohio 44060
Dan
Job Details:
10/08/2024
"Customer complaint of loud noise, found evaporator fan cover rattling due to tab broken off of shroud, unit needs new evaporator fan shroud; ordrng 1 WPW10167023 (Shroud)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Shaker Heights, Ohio 44122
Manny
Job Details:
10/08/2024
"Took everything apart and basket welded to tub and cracked, ordering tub and basket.; ordrng 1 W11551646 (Nut) and 1 W11178224 (Basket) and 1 W11219115 (Tub) and 1 W11568797 (Drain cover) and 1 WP8533928 (screw)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Rocky River, Ohio 44116
Angel
Job Details:
10/08/2024
Replaced control board and dispenser motor opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KENMORE REFRIGERATOR
Model 25360722000
Near Beachwood, Ohio 44122
Joe O
Job Details:
10/08/2024
Installed thermostat. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS9
Near Moreland Hills, Ohio 44022
Joe O
Job Details:
10/08/2024
Installed dispenser. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Strongsville, Ohio 44136
Bill
Job Details:
10/08/2024
"Ran diagnostics, could not find leak. Had customer start a quick cycle, water started coming from the bottom front. Stopped cycle and started to take apart the front to access the pump. After taking front spring to bellows off, I rolled bellow inward and found a tear in bellows at about the 4:30 position. Which is why I missed it the first time. (Uploaded quick pics of damage.) diagnostic cycle generally wont get water up that high on the bellows. Ordered bellows follow up scheduled for 10/10.; ordrng 1 W11314648 (Bellows)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrff5333pz02
Near Mogadore, Ohio 44260
Bill
Job Details:
10/08/2024
"Noticed humidity control button was off, tested mullion heater. Tested good, turned on humidity control. Advised customer to monitor."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Berea, Ohio 44017
David R
Job Details:
10/08/2024
"Replaced wash motor, tested. Diagnostics is good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Cleveland Heights, Ohio 44106
Corina H
Job Details:
10/08/2024
"CC that the ice maker is not making ice. Confirmed. Fz 7 ff 42. Unit was in a defrost when arriving. Ran step 56, E5 Ice maker thermistor is bad. Ice storage temperature satisfied but ice mold in frozen state too long. Possible ice mold. Replaced the ice maker. Unplugged unit. Ice maker filled. Opt test ok; used 1 W11294907 () from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Willoughby, Ohio 44094
Corina H
Job Details:
10/08/2024
"CC that the unit is not starting. Confirmed. Checked outlet, good. The sense and fill are blinking. Will need a new control and ui. ; ordrng 1 W11675701 (Control) and 1 W11626074 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Chagrin Falls, Ohio 44022
Joe O
Job Details:
10/08/2024
"Customer did not have box for ui. Installed tub, sump, ui, inner and outer door panel. Tested. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SFYM01
Near Solon, Ohio 44139
Joe O
Job Details:
10/08/2024
Cc: ice maker hanging. Found screw holes stripped. Reseated ice maker. Ice maker seems to be holding. Advised customer with stripped screw holes cannot guarantee ice maker will stay. Op test ok
We serviced a
GE RANGE
Model JGSS66FEL3DS
Near Lyndhurst, Ohio 44124
Brian M
Job Details:
10/08/2024
Installed overlay and control Op test ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MHW8630HW1
Near Cleveland, Ohio 44106
Brian M
Job Details:
10/08/2024
Cx unit not completely doing a cycle Found error for long drain Found sock in drain pump Removed and tested Op test ok
We serviced a
KITCHENAID ICE MAKER
Model KUIX305ESS1
Near Shaker Heights, Ohio 44122
Brian M
Job Details:
10/08/2024
"Cx stated unit filled then stopped and didnt make ice again Turned unit on and waited found unit making ice Still pump leaking Recommend pump Can not determine why unit is stopping after 24 hours Previous repair did not fix the issue customer is requesting refund and does not want to continue ; ordrng 1 W11542867 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Warrensville Heights, Ohio 44122
Brian M
Job Details:
10/08/2024
Installed and tested valves Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Shaker Heights, Ohio 44120
Brian M
Job Details:
10/08/2024
Cx no ice and leaking Found ice mold broken and valve seeping Needs ice maker and valve ; ordrng 1 W10873791 (icemaker) and 1 WPW10341320 (valve-inlt)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Garfield Heights, Ohio 44125
Brian M
Job Details:
10/08/2024
Cx unit not heating properly Heated unit up to 350 and waited found unit to give f2e1 error Needs control ; ordrng 1 W11620481 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY03
Near Chesterland, Ohio 44026
Dan
Job Details:
10/08/2024
"Customer complaint that freezer section door is not closing properly, confirmed found left hand drawer tracks broken; ordrng 1 W11658402 (Track) and 1 WPW10235367 (Track), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LW4
Near Chesterland, Ohio 44026
Dan
Job Details:
10/08/2024
"Customer complaint that drawer is not closing properly, found tongs jammed behind drawer, removed and reinstalled, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Solon, Ohio 44139
Brian M
Job Details:
10/08/2024
Installed gasket and switch Advised to watch Ice because door activates ice maker
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ2
Near Solon, Ohio 44139
Brian M
Job Details:
10/08/2024
Cx unit not functioning found that with coin board unhook unit functions normal but no display Needs coin board and control ; ordrng 1 W11712987 (Control) and 1 WPW10491734 (interface)
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM00
Near North Ridgeville, Ohio 44039
Manny
Job Details:
10/08/2024
"Cc unit showed power failure on display, asked her if any power outages she she not that shes aware since the big storm that knocked power, verified and check ui and good check pantry ui and good cant duplicate, advise customer to try recording the issue if it happens again"
We serviced a
WHIRLPOOL DRYER
Model WGD6150PW0
Near Parma, Ohio 44130
Manny
Job Details:
10/08/2024
"Cc that door its not opening and need to be reversed, reverse door opt test ok"
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSP
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
10/08/2024
"Cx line leaking from rear of machine Found water leaking from fill tube needs fill tube ; ordrng 1 DA97-18245B (Fill tube), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW10
Near Bedford, Ohio 44146
Bill
Job Details:
10/08/2024
"Cc slow ice production, could not confirm. Ice bucket 3/4 full, temps at -14 degs. Adjusted temps to recommend setting, advised customer to monitor. Unit is operating as intended."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPB2
Near Parma Heights, Ohio 44130
Manny
Job Details:
10/08/2024
"Cc unit no washing properly, and water left on the glasses, verified and Ran test cycle, unit working properly, advise to use rinse aid and make sure glasses are no sitting straight in the rack especially is the bottom of the glass is dented, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Chardon, Ohio 44024
Dan
Job Details:
10/08/2024
"Customer complaint that unit starts to fill then drains, found cold water supply valve turned off, turned on, unit filled and began agitating, unit is operating as designed"
We serviced a
JENN-AIR DISHWASHER
Model JDB1250AWP
Near Bay Village, Ohio 44140
Marie V
Job Details:
10/08/2024
"Cc that unit is not washing like is supposed to and the glass has stain on it. Ran diag, all test pass. Checked underneath unit, all good, no leaks detected. Found both spray arms had some holes clogged up . That will prevent unit from washing properly, recommend using rinse aid to keep dishes cleaner, left some soap samples and advise to replace arms. Also cust ask, found motor and control board discontinued for this unit. Cust will call back once let daughter know about arms. Op test ok; ordrng 1 WP6-918806 (Bottom arm) and 1 WP99003070 (ARm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS04
Near Westlake, Ohio 44145
Marie V
Job Details:
10/08/2024
"Cc that the unit is not cooling properly or making ice. Confirmed both. Freezer reading 16* and fresh food section 55*. Found unit has full frost pattern, fan motor is not running, pushed fan blades, stared working, but stopped again when door was opened. Will need new fan. ; ordrng 1 W11578030 (Fan motor) and 1 WP67006337 (Blade)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Middlefield, Ohio 44062
Jason N
Job Details:
10/08/2024
"Tested washer, washer spins but is giving an off balance load error. Washer needs new suspension.; ordrng 1 W11217817 (Suspension)"
We serviced a
LG REFRIGERATOR
Model LFX25973D/00
Near Painesville, Ohio 44077
Jason N
Job Details:
10/08/2024
"Discharge line cold, compressor is buzzing, amp draw is .7. refrigerator needs a new compressor. Gave client quote for repairs. Quote was declined. ; ordrng 1 TCA38151706 (Compressor) and 1 CJT30120301 (Jig) and 1 CJT30000002 (Jig), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
LG REFRIGERATOR
Model LSXS22423S/01
Near Sheffield Lake, Ohio 44054
Angel
Job Details:
10/08/2024
"Cc that unit is not cooling. Verified temps and 65* in both sections. Found all fans running add compressor running really hot. Noticed in refrigerator evaporator that it had a lot of corrosion in capillary line and a little hissing. Unit will need evaporator, compressor and drier. Gave customer estimate and decided not to proceed.; ordrng 1 TCA38151706 (Compressor) and 1 ADH73150210 (Drier) and 1 ADL74581702 (Evaporator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Parma Heights, Ohio 44130
Manny
Job Details:
10/08/2024
"Cc unit frosting up in fz, verified and gasket damaged on fz door, ordering gasket; ordrng 1 W11585972 (Gasket)"
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Rome, Ohio 44085
Brian M
Job Details:
10/08/2024
"Cx unit not running Inspected everything found thermistor open and motor switch not engaging Motor under warranty Will need motor blower and thermistor ; ordrng 1 WP697772 (blower wheel) and 1 WP8577274 (thermistor) and 1 W11364931 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Maple Heights, Ohio 44137
Bill
Job Details:
10/07/2024
"Cc noisy during operation, confirmed cc. Gave price for repairs, customer agreed. Used kit from truck stock, found out belt from kit does not fit dryer. Called Brian to find out what we should do being it was already priced out as a kit repair. He said that would should order the belt but only charge for the kit. Ordered belt, follow up scheduled for 10/9; ordrng 1 W11162091 (Belt), used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, Ohio 44108
Bill
Job Details:
10/07/2024
"Cc not starting, confirmed cc. Found error code f7e1 tachometer failure, changed shifter from truck stock, calibrated an tested. Opt test good.; used 1 W10913953 (Shifter) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ12
Near Solon, Ohio 44139
Bill
Job Details:
10/07/2024
"Cc dent in door, confirmed cc. Replaced freezer door. Checked for proper seal around gasket."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Cleveland, Ohio 44113
Manny
Job Details:
10/07/2024
"Replaced door and customer stated that the unit wasnt dispensing ice, verified and auger spring frozen, defrost spring and put some petroleum jelly on spring"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Chardon, Ohio 44024
Brian M
Job Details:
10/07/2024
"Cx unit not powering onPlugged in unit Unit getting power at control, turned control on Ran auto diagnostic test could not duplicate a not turning on condition"
We serviced a
JENN-AIR WALL OVEN
Model WW27430B
Near Kirtland, Ohio 44094
Brian M
Job Details:
10/07/2024
Installed clock Op test ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404ESS1
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
10/07/2024
Installed ui panel Op test ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG FREEZER
Model MZF34X16DW10
Near Moreland Hills, Ohio 44022
Brian M
Job Details:
10/07/2024
Cx unit not cooling Found compressor hot and no frost Needs compressor ; ordrng 1 W11547313 (Compressor) and 1 W11504420 (Coupler) and 1 W11504431 (Coupler) and 1 W11506622 (Coupler) and 1 W11506635 (Coupler) and 1 W11109499 (drier-tube) and 1 W11524472 (Start device)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Parma, Ohio 44129
Marie V
Job Details:
10/07/2024
"Cc that unit is showing error code f8e1 , f5e3 f5e2 , ran diag test, worked ok. Replaced both water valves and door latch. Ran diag and a quick cycle. All working properly, op test ok"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Wellington, Ohio 44090
David R
Job Details:
10/07/2024
Replaced support. Tested. Good. Op Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS3
Near Independence, Ohio 44131
Manny
Job Details:
10/07/2024
Replaced gasket seal and vent opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS2
Near Chagrin Falls, Ohio 44023
Manny
Job Details:
10/07/2024
Replaced mullion and adjusted FF temps opt test ok
