Service History 362 | Freds Appliance

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Chardon, Ohio 44024

Jason N

Job Details: 10/04/2024

Hot/neutral reversed. Fixed wiring. Tested dishwasher. Everything is working as it should.

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Highland Heights, Ohio 44143

Jason N

Job Details: 10/04/2024

Door blocked by cabinets. Moved washer forward to clear the cabinets. Everything works as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDW01

Near Euclid, Ohio 44117

Jason N

Job Details: 10/04/2024

Sealed gap in liner on the bottom right side of the fresh food section. Tested seal. Everything is sealing as it should. Defrosted air vent between freezer and fresh food sections. Unit is now getting air flow.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS05

Near Bentleyville, Ohio 44022

Joe O

Job Details: 10/04/2024

"Cc: no water, no ice. Found water reservoir frozen. Needs seal and reservoir; ordrng 2 W11676537 (Seal)s and 2 W11676538 (Seal)s and 1 W11204869 (reservoir)"

We serviced a

MAYTAG WASHER

Model MVWP586GW0

Near Chagrin Falls, Ohio 44022

Joe O

Job Details: 10/04/2024

"Cc: turns on by itself, not spinning out properly. Customer showed video, drain pump running. Customer using non he detergent. Advised customer on detergent. Ran auto test. Ran drain and spin. Unit entered high speed spin. Suspension rods check good. Unit well balanced. Needs controlOffice to reschedule ; O-emld tckt"

We serviced a

KENMORE WASHER

Model 796.41262.610

Near Broadview Heights, Ohio 44147

David R

Job Details: 10/04/2024

"Replaced drain pump. Cleared hoses, good. Ran rinse and spin cycle. Good. Completed. Op Test Ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPA01

Near Broadview Heights, Ohio 44147

David R

Job Details: 10/04/2024

"Cc unit not working at all, display will not come on. Husband pulled unit out from counter to try and reset. Arrived. Unplugged unit, reset connected on compressor, good. Plugged unit in, still no display or lights. Moved around harness, unit came on. Possible short in harness wires. As off now customer monitor. SVC only. Do not order parts. ; ordrng 1 W11123917 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Brook Park, Ohio 44142

David R

Job Details: 10/04/2024

"Icemaker works, temperature is not cooling. Found wall of frost in FZ on evap wall. Heater is good, malfunctioning harness w/ bi metal. Will need control, incase shorted as well. **2 count, defrost all frost. ; ordrng 1 W11595219 (Control) and 1 W11566894 (UI) and 1 W11566892 (FZ harness) and 1 WPW10384183 (Thermistor) and 1 W11567493 (Heater)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Westlake, Ohio 44145

David R

Job Details: 10/04/2024

"Replaced control, actuator. Tested. Ran diagnostics, and drain and spin. All components working. Good. Op Test Ok."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ3

Near Euclid, Ohio 44119

Jason N

Job Details: 10/04/2024

Replaced outer door. No more discoloration.

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REP00

Near Cleveland, Ohio 44113

Manny

Job Details: 10/04/2024

"Replaced mullion, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS00

Near Beachwood, Ohio 44122

Manny

Job Details: 10/04/2024

"Replaced gasket, opt test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JFI2089WTS3

Near Solon, Ohio 44139

Manny

Job Details: 10/04/2024

"Cc unit not cooling properly, verified and bymetal open, unit needs evap harness replaced ; ordrng 1 W10850438 (evaporator fan motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS1

Near Chardon, Ohio 44024

Brian M

Job Details: 10/04/2024

"Cx unit keeps beeping Found Error f5e1 door switch error Checked door latch its functioning properly tech sheet recommends control also ui has stuck lights on panel Needs control and ui Not repairing at this time ; ordrng 1 W10902370 (panel-cntl) and 1 W10866124 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ12

Near Independence, Ohio 44131

Manny

Job Details: 10/04/2024

"Replaced icemaker and diffuser ran icemaker test and homes and filled, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB00

Near Cleveland, Ohio 44135

Manny

Job Details: 10/04/2024

"Replaced harness and ice door, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Aurora, Ohio 44202

Joe O

Job Details: 10/04/2024

Installed led mo. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Eastlake, Ohio 44095

Jason N

Job Details: 10/04/2024

Installed new door and leveled doors. Customer was unhappy about the handles being not level. Handles are pre drilled and cannot be adjusted without making the doors unlevel.

We serviced a

MAYTAG DRYER

Model MGD5500FW0

Near Bay Village, Ohio 44140

Angel

Job Details: 10/04/2024

"Cc that unit is squealing. Verified and confirmed, idler pulley was not spinning causing the issue. Used repair kit from truck stock installed new rollers, belt and idler pulley tested u it opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Bay Village, Ohio 44140

Angel

Job Details: 10/04/2024

Cc that module in ff section went out. Installed new one opt test good.

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Avon Lake, Ohio 44012

Angel

Job Details: 10/04/2024

"Replaced drive motor tested unit and now it started spinning but wont stop and started grinding as well. Unit will also need geacase, belt, control board and cam. Customer stated she had Eric from Whirlpool tell her that they would replace unit for her. So she said not to order the parts because shes going to call him and if anything she will call us back.; ordrng 1 W11627413 (Control board) and 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN506EPA05

Near Aurora, Ohio 44202

Bill

Job Details: 10/04/2024

"Evacuated any remaining r600a refrigerant, changed compressor, 3 way valve, filter dryer. Pressures tested at 200 psi nitrogen for 10 min, held pressure. Released nitrogen, placed unit in 30 in vac for 30 min. Recharged system with 2 oz of r600a refrigerant. Monitored for frost pattern, pattern good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Parma, Ohio 44134

Bill

Job Details: 10/04/2024

"Installed new inverter box, compressor still didnt kick on, called w.p. Tech line. Tech had me test windings in compressor, found compressor to be bad. Ordered new compressor, filter dryer, and evaporator. Office to follow up as compressor was out of stock; ordrng 1 W11736670 (Compressor) and 1 W11109499 (Filter dryer) and 1 W11566897 (Evap)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Avon Lake, Ohio 44012

Angel

Job Details: 10/04/2024

Cc that unit is not spinning. Tested unit and confirmed. Found that belt was broken replaced parts tested unit opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ09

Near Parkman, Ohio 44021

Joe O

Job Details: 10/04/2024

"Cc: po message after power outage, ui lights coming in by themself, and dimming. Advised customer after outage and unplugging the po message will come back. Customer showed video of ui turning on and dimming itself. Needs control and ui.; ordrng 1 W11642011 (Ui) and 1 W11556912 (Control)"

We serviced a

MAYTAG WASHER

Model MVW6500MW0

Near Lorain, Ohio 44052

Angel

Job Details: 10/03/2024

Cc that unit went off balance when she was washing a comforter. Explained to customer what happens if comforter is not placed evenly in the washer. She still had the comforter there so I placed it evenly inside the washer and ran a drain/spin and ran through the cycle perfectly. Recommended her to keep loads even and if it did go off balance showed her how to pause unit to rearrange clothes and start it again opt test good.

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Lorain, Ohio 44053

Angel

Job Details: 10/03/2024

Cc that unit was not latching or starting. Had customer show me what they were doing to start cycle and she was pausing the unit after it started because she thought it wasnt starting and it was just sensing and than it will lock just have to give it a couple of seconds to lock and start filling unit working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near North Ridgeville, Ohio 44039

Angel

Job Details: 10/03/2024

"Cc that they went to install a new filter and a tab broke and it was leaking all the time and had to put a towel underneath. Verified and the tab the broke was the one the holds the housing on the left side and for the leak it looks like the filter wasnt on properly. I installed the filter and tested the dispenser and no leaks. Left an estimate for filter housing just incase it starts leaking again it will need to be replaced.; ordrng 1 W11346623 (Filter housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS20

Near Lakewood, Ohio 44107

Marie V

Job Details: 10/03/2024

"Cc that the unit is not cooking properly, that the cookies are not cooking properly and she has to move the sheet for it to cook properly,also that it does not matter if is bake or convection. Tunrned on both ovens to take temps , upper reading a high of 373, and low of 342 = 357.Lower oven a high of 325 low of 320 = 322*. Oven set to 325 Leon he said temps are in range . Unit is working as designed. File number is 7740037285. Advice cust to contact cust service."

We serviced a

JENN-AIR DISHWASHER

Model JDPSS245LX1

Near Cleveland, Ohio 44113

Marie V

Job Details: 10/03/2024

"Replaced all parts, tested unit, ran diag cycle. All working properly, no leaks, op test okBrought core for return"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Strongsville, Ohio 44149

David R

Job Details: 10/03/2024

"New thermal fuse and thermostat both test good, door switch good, belt is good. Found incorrect power coming into dryer. L1-N 80vAC, L1-L2 20vAC, N-L2 120vAC. Problem at customers breaker or outlet. Unit itself is good. Op Test Ok.**customer to have electrician out to check breaker and outlet."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Strongsville, Ohio 44136

David R

Job Details: 10/03/2024

"Cc received no ice at all. Temps check good. Customer just replaced the water filter. Seems icemaker not cycling on its on. All options turned on. Ordering icemkaer, dual valve, harness ; ordrng 1 W11043013 (Dual valve) and 1 WPW10300024 (Icemaker) and 1 W10884720 (Harness)"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Kent, Ohio 44240

Bill

Job Details: 10/03/2024

"Cc unit not working, confirmed cc. Changed cap, and rerouted drain hose. Had to use zip tie as the hose mount clip was missing, ordered new hose. Customer will install when it arrives. Tested opt test good.; ordrng 1 W11244231 (Hose)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Mogadore, Ohio 44260

Bill

Job Details: 10/03/2024

"Cc unit not cooling in ff section, could not confirm. Took temps 33 in ff and 02 in fr. Unit operating as intended, advised customer to monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Parma, Ohio 44134

Manny

Job Details: 10/03/2024

Replaced door and hinges opt test ok

We serviced a

JENN-AIR RANGE

Model WW27430P

Near Beachwood, Ohio 44122

Manny

Job Details: 10/03/2024

Replaced control opt test ok took core for return

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Shaker Heights, Ohio 44120

Manny

Job Details: 10/03/2024

"Cc that unit is making ice but coming small or broken, and fuse together in container, verified and tray bend on ice maker, replaced with pre id, opt test ok"

We serviced a

CROSLEY WASHER

Model CAW381258W1

Near Madison, Ohio 44057

Brian M

Job Details: 10/03/2024

Took washer apart again Found hair clip stuck to bottom of tub Removed noise is still heard but quieter I suspect noise to be from gearcase only present at high speed spin

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Mentor, Ohio 44060

Brian M

Job Details: 10/03/2024

Cx wants unit looked at.. its in store could not fully test due to Lowes not having full service hookup Applied power Verified unit powering up and drain pump working Could not do a full inspection

We serviced a

KITCHENAID RANGE

Model KSGB900ESS8

Near Novelty, Ohio 44072

Brian M

Job Details: 10/03/2024

Cx unit not pre heating Unit receiving 120 but ground isnt good on outlet Switched outlet position ran test bake unit is now heating Advised that ground is important on this style of unit

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404ESS1

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 10/03/2024

"Cx panel broken and wont start sometimes Found chunk of plastic missing and seal gone Needs control and seal ; ordrng 1 W10903798 (panel-cntl) and 1 W11213719 (seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW

Near Garfield Heights, Ohio 44125

Brian M

Job Details: 10/03/2024

Cx of noise Found noise coming from cam Found bolt backed out and teeth grinding Replaced cam Ran test cycle Op test ok ; used 1 W10721967 (PULLEY) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW2

Near Highland Heights, Ohio 44143

Brian M

Job Details: 10/03/2024

Installed control ran test cycle and calibration Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Cleveland, Ohio 44110

Brian M

Job Details: 10/03/2024

Cx water leaking Found leak coming from supply line Customer had excessive amount of line behind fridge cut out a section and put fitting into place Op test ok ; used 1 2198677 () from stock

We serviced a

WHIRLPOOL DRYER

Model MED6230RHW3

Near Wickliffe, Ohio 44092

Brian M

Job Details: 10/03/2024

"Cx burnt terminal Replaced terminal with terminal kit And replaced power cord Op test ok; used 1 PT500L (3 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near North Royalton, Ohio 44133

David R

Job Details: 10/03/2024

"Cc noise while unit is running. Found splines on washplate are rusted down, wont hold on to gearcase, and basket hub is broken. Will need washplate and hub. Customer paid svc, do not order parts.; ordrng 1 W10902814 (Washplate), used 1 W10528947 (HUB), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near North Royalton, Ohio 44133

David R

Job Details: 10/03/2024

"Replaced latch, drain pump, found harness broken, replaced from t/s. Tested. All components working. Op Test Ok. ; used 1 W11643701 (WIRE HARNESS) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Brecksville, Ohio 44141

David R

Job Details: 10/03/2024

Replaced suspension rods. Ran test mode and normal cycle. Advised customer of loads. Good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHV04

Near Broadview Heights, Ohio 44147

David R

Job Details: 10/03/2024

"New problem, frost in FZ back wall. Not defrosting. Went over unit can sweat if humid inside house, ambient temp. Harness plugged in and heater test good. Ordering heater assembly, UI and thermistor. ; ordrng 1 W11566475 (Harness) and 1 WPW10384183 (UI) and 1 W11567938 (UI)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS04

Near Brecksville, Ohio 44141

David R

Job Details: 10/03/2024

"Cc of noise. Showed me video, FZ fan is loud and grinding noise. Found built up frost, most likely caused by the fan not operating correctly. Will order FZ fan assembly w/ harness, fan blade and heater if needed. ; ordrng 1 W11249952 (Evap fan w/harness) and 1 WP67006337 (Impeller blade FZ) and 1 WP12729128 (Heater)"

We serviced a

MAYTAG DRYER

Model MGD6230HW3

Near Independence, Ohio 44131

David R

Job Details: 10/03/2024

Cc of noise. Found broken blower wheel. Ordering ; ordrng 1 WP697772 (Blower wheel)

We serviced a

LG REFRIGERATOR

Model LFX28978ST02

Near Perry, Ohio 44081

Dan

Job Details: 10/03/2024

"Customer complaint of ice build up on freezer section floor, confirmed, found evaporator drain tube clogged, cleared, op test good"

We serviced a

MAYTAG DRYER

Model MDG2706AWW

Near Perry, Ohio 44081

Dan

Job Details: 10/03/2024

Customer said there is no issue with their dryer

We serviced a

ELECTROLUX REFRIGERATOR

Model LFHB2751TF5

Near Mentor, Ohio 44060

Dan

Job Details: 10/03/2024

"Customer complaint that mullion does not close properly and unit is freezing food in the back, found mullion mount on door broken off, unit needs new right fresh food section door, customer does not want repair; ordrng 1 242185670 (Rh ff dr), used 1 1OVRSZ (oversized shipping*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Painesville, Ohio 44077

Dan

Job Details: 10/03/2024

"Customer complaint of clicking noise, confirmed, found gear oil all over under unit, unable to remove wash plate unit needs new gearcase and wash plate , customer does not want repair; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Rome, Ohio 44085

Dan

Job Details: 10/03/2024

"Customer complaint that unit is not cycling, started normal wash cycle, unit filled, wash motor never started, unit needs new sump assembly ; ordrng 1 W11613479 (Sump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Rock Creek, Ohio 44084

Dan

Job Details: 10/03/2024

"Customer complaint that unit is not cooling properly, fresh food section temperature is at 38 degrees set to 33 degrees, freezer section temperature is at-1 degrees set to 3 degrees, good frost patterns on evaporators fans and compressor are running, found freezer section thermistor reading about 15k ohms should be 23k ohm, unit needs new freezer section evaporator fan motor/thermistor; ordrng 1 W11032800 (Ev fan/tm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DISHWASHER

Model GDP665SYN3FS

Near Ashtabula, Ohio 44004

Dan

Job Details: 10/03/2024

"Customer complaint that unit runs for 2 minutes and shuts off, started normal wash cycle, unit filled and began washing, unit ran for 25 minutes and continued, unable to duplicate the problem ,unit is operating as designed"

We serviced a

LG WASHER

Model WM3670HVA

Near Ashtabula, Ohio 44004

Dan

Job Details: 10/03/2024

"Customer complaint that unit is not spinning, ran drain and spin cycle, drain pump impeller is broken, unit needs new drain pump ; ordrng 1 4681EA2001T (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DRYER

Model GTD65EBSJ3WS

Near Rock Creek, Ohio 44084

Joe O

Job Details: 10/03/2024

Installed belt. Ran test cycle. Op test ok

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Kirtland, Ohio 44094

Joe O

Job Details: 10/03/2024

"Installed control. Ran auto test. Motor would start to move then stop. Replaced actuator and capacitor. Ran auto test and calibration. Op test ok; used 1 W11481722 (actuator), and 1 W11428524 (CAPACTIOR) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Kirtland, Ohio 44094

Joe O

Job Details: 10/03/2024

"Cc: not washing, dispenser door not staying closed. Found sump assembly receiving proper power. Needs sump assembly; ordrng 1 W11416363 (Sump assembly)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Ashtabula, Ohio 44004

Dan

Job Details: 10/03/2024

"Customer complaint that unit skips straight to done, confirmed, slider is good, unit needs new control and harness ; ordrng 1 W11568984 (Harness) and 1 W11621180 (Cntrl)"

We serviced a

LG WASHER

Model WT7300CW/01

Near Chesterland, Ohio 44026

Joe O

Job Details: 10/03/2024

"Cc: not turning on. Found control is receiving proper power. Found no display or led on control. Needs controlCustomer does not want to repair at this time. Took unused, unopened part to return. Credited previous paid towards svc. ; ordrng 1 EBR86692723 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Novelty, Ohio 44072

Joe O

Job Details: 10/03/2024

Cc: door hard to close. Found unit functioning as designed. Advised customer. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ17

Near Maple Heights, Ohio 44137

David R

Job Details: 10/03/2024

Applied putty around fill tube. Replaced FZ fan and blade. Good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAE02

Near Deerfield, Ohio 44411

Bill

Job Details: 10/03/2024

"recovered r134a refrigerant, replaced compressor. Charged with nitrogen to 150 psi, held pressure. Removed nitrogen, placed unit into 30 in vac for 30 min. Charged system with 5.5 oz of r134a. Unit was running in a 20 in vac, low side. Called tech line, tech suggested changing out filter dryer as in might be plugged. Recovered r134a, changed filter dryer. Tested for air movement before sealing system, sealed system and charged with 200 psi of nitrogen. Welds held, removed nitrogen placed unit into 30 in vac for 30 min. Recharged with 5.5 oz of r134a, operating pressure was at 10 psi low side and 150 psi high side. Called tech line back, tech confirmed numbers where good. Put unit back together, found water valve was leaking. Ordered new valve scheduled follow up for 10/9 for possible authorization time.; ordrng 1 W10865826 (Valve)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Cleveland, Ohio 44109

Marie V

Job Details: 10/03/2024

"Cc that cant control top burners , set to low but still too high. Confirmed, adjusted all burners valves. Was going to replace control but found unit is infested, took pics. Left part in home"

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW0

Near Cleveland, Ohio 44102

Marie V

Job Details: 10/03/2024

"Cc that the unit is shaking too much no matter the load size, also that the panel is not showing correct time on the cycles. Confirmed both, unit needs new shocks, replaced them, ran dlms calibration , ran reset factory, still unit showing 59 min for a drain and spin and 11min for clean washer with affresh. Aftes all test and calibrations found out control panel is not working properly, when set to an empty space should say turn to an available cycle and it shows the time for clean cycle washer. Ordering control and panel ; ordrng 1 W11478524 (Panel ui) and 1 W11543994 (Control board)"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Cleveland, Ohio 44144

Marie V

Job Details: 10/03/2024

"Cc that the unit is making a loud noise while in use. Tested unit and ran diag, pass. Found cam screw was loose and belt is stretched out. Replaced both from T/S and tested unit. Op test ok; used 1 WPW10006384 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD9400SW2

Near Brooklyn, Ohio 44144

Marie V

Job Details: 10/03/2024

"Cc taht unit is not spinning. Confirmed found pulley broken, replaced kit from T/S and cleaned out linf from inside. Tested unit. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 10/03/2024

"Cc that unit is squeaking. Confirmed, found pulley defective. Replaced dryer kit. Tested unit. Op test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near South Amherst, Ohio 44001

Marie V

Job Details: 10/03/2024

"Cc that unit is making all kinds of noises, tilted unit found cam bolt came off, also tested dampers, both where not working properly. Replaced belt, cam from truck stuck and dampers surplus . Tested unit on diag, also on auto test, all sounds good. Op test ok; used 1 W11239857 (BELT), 1 W10721967 (PULLEY), and 1 W10780045 (Dampers) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS12

Near Chesterland, Ohio 44026

Jason N

Job Details: 10/03/2024

Stretched gasket on freezer to get a better seal. Siliconed the liner of the fridge to alleviate the gap on bottom left side of the fresh food compartment

We serviced a

AMANA REFRIGERATOR

Model ASD2575BRS01

Near Chagrin Falls, Ohio 44023

Jason N

Job Details: 10/03/2024

"Cc unit ice maker not working Reconnected ice maker, turned water back on. Ran ice maker cycle test, no water entering ice maker. Contacts in ice maker are buzzing. Manually jumped V to L, valve opened and let water into icemaker. Unit will need ice maker replaced. Water is also continually dripping from fill tube, valve is not closing all the way. Valve will also need replaced. Quoted customer repair cost. ; ordrng 1 WPW10179146 (Valve) and 1 WPW10300022 (Icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JS48NXFXDE01

Near Solon, Ohio 44139

Jason N

Job Details: 10/03/2024

"Could not install top door hinge, 2 bolts are broken off inside door, unable to extract. Door will need replaced. Advised customer may take 4-8 weeks for delivery and contact office when door arrives to schedule for install.; ordrng 1 W10800806 (Door refrigerator), states that autho needed"

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Olmsted Township, Ohio 44138

Angel

Job Details: 10/03/2024

Cc that unit will not lock and has a harness issue underneath washer. Verified and latch is broken and connector to drain pump is damaged. Replaced parts tested unit opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near North Olmsted, Ohio 44070

Angel

Job Details: 10/03/2024

"Cc that unit stopped cooling and nothing was running no fan compressor just the lights were on. They left the unit unplugged for a couple of days plugged it back in and now its working. Checked temps and freezer was at 6* and ff section at 38*. Sounds like a control board or power supply board issue. Gave customer estimate for control boards and ui and he will call insurance to see what there going to do.; ordrng 1 W10830288 (Power supply board) and 1 W10843055 (Control board) and 1 W11387386 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS02

Near Rocky River, Ohio 44116

Angel

Job Details: 10/03/2024

"Cc that unit is locked and wont unlocked also dispenser is not working for the ice. Verified and it looks like they were not touching the lock feature on the ui correctly so I showed them how I did it and it unlocks and locks as should. And for the dispenser the motor is not turning at all and the switches and paddles work. Ordering motor and control board just incase.; ordrng 1 W10822606 (Motor) and 1 W11533211 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near South Euclid, Ohio 44121

Jason N

Job Details: 10/03/2024

"Replaced control board, door latch, and door strike. Calibrated unit. Ran test cycle. Everything works as expected.; used 1 W11311917 (Door latch) from stock"

We serviced a

GE REFRIGERATOR

Model GFE28HSKESS

Near Cleveland Heights, Ohio 44121

Jason N

Job Details: 10/03/2024

"Refrigerator needs a new fresh food section fan. Office will need to reach out to landlord to approve the repair. Customer needs appointment on next Friday.; ordrng 1 WR60X26866 (Fresh food fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model Wtw4950hw2

Near Aurora, Ohio 44202

Joe O

Job Details: 10/03/2024

"Cc: not advancing to spin. Found error codes f7e1(basket speed fault). Ran auto test. Found unit just humming, not spinning or agitating. Found harness wire to capacitor broke. Needs harness.Customer does not want to repair at this time; ordrng 1 W11665968 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

JENN-AIR COOKTOP ELE

Model JED3536GB01

Near Ravenna, Ohio 44266

Joe O

Job Details: 10/03/2024

"Did not receive 2 switches. Installed other switches. On light still on. Cooktop cracked. Needs other switches, and cooktopCooktop shows limited stock. Office to reschedule Wj to return; ordrng 1 W11476214 (Cooktop) and 1 W11661906 (Switch LR) and 1 W11690658 (Switch blower)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Willoughby, Ohio 44094

Jason N

Job Details: 10/03/2024

"Gave client quote for ice maker ($424.32-parts and labor). Client declined the repair. ; ordrng 1 W11700250 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS1

Near Eastlake, Ohio 44095

Jason N

Job Details: 10/03/2024

Replaced ui. Tested dishwasher. Everything is working as it should.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV10

Near Parma, Ohio 44130

Bill

Job Details: 10/03/2024

"Cc not making ice, confirmed cc. Changed ice maker tested opt test good. 00 deg in freezer and ice maker compartment."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Garfield Heights, Ohio 44125

Bill

Job Details: 10/03/2024

"Customer stated that it was cold in freezer but not freezing, and refrigerator was warm, opened up freezer to find that the evap was frozen over and fan motor was packed in ice. Defrosted evap and fan motor, had to spin motor by hand to get it to start. Replaced thermistor from truck stock, and ordered control, ui, fan motor, harness, and damper. Scheduled follow up for 10/10; ordrng 1 WPW10464673 (Fan motor) and 1 W11087463 (Damper) and 1 W11655738 (Ui) and 1 W11035836 (Control) and 1 W11609466 (Harness), used 1 W10384183 (Thermistor) from stock"

We serviced a

FRIGIDAIRE WALL OVEN

Model FEB798CCSH

Near Mentor, Ohio 44060

Jason N

Job Details: 10/03/2024

Installed customer supplied lock motor assembly. Tested functionality. Op test good. Customer is reinstalling unit into cabinet.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Parma, Ohio 44134

Manny

Job Details: 10/03/2024

"Cc unit building frost and gaskets ripped, verified and broken wire on mullion and both gaskets ripped, ordered ff gaskets, mullion and pivot block; ordrng 1 W11455378 (Mullion) and 2 W11456682 (Gasket -dor)s and 1 W11470190 (Pivot block)"

We serviced a

GE WASHER

Model GTW460ASJ6WW

Near Seven Hills, Ohio 44131

Manny

Job Details: 10/03/2024

"Cc unit not advancing in cycle, verified and heard a metal on metal grinding noise, tilted back and found gearcase leaking oil, customer will not proceed with the repair.; ordrng 1 WH03X33729 (Gearcase) and 1 WH03X30517 (Shifter) and 1 WH05X24185 (clutch) and 1 WH49X25376 (washing machine 1/3) and 1 WH03X32158 (Speed sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS12

Near Rocky River, Ohio 44116

Angel

Job Details: 10/03/2024

Cc that theres no light in the freezer. Verified and found switch frozen. Cleaned off switch and working as designed now. Recommended customer to make sure doors are closed properly to avoid warm air from getting in.

We serviced a

WHIRLPOOL WASHER

Model RTW4516FW1

Near Painesville, Ohio 44077

Jason N

Job Details: 10/03/2024

Replaced speed sensor. Tested washer. Everything works as expected. ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Berea, Ohio 44017

Manny

Job Details: 10/03/2024

"Cc unit not working and leaking, verified and lock not working and fur under the door causing water to come out, unit needs latch. ; ordrng 1 W11565030 (Door lock)"

We serviced a

GE REFRIGERATOR

Model GFE26JYMNFFS

Near Middleburg Heights, Ohio 44130

Manny

Job Details: 10/03/2024

"Cc that unit is developing frost, stated GE have been here multiple times for the same issue and all they do is plug in a tester and ordered parts but not fixing the issue, verified and lots of frost and condensation in both FF and FZ check gaskets and all good, noticed fz door not sealing all the way, found a ice cream box behind drawer and found mullion not going into the close position all the way, causing condensation and frost on the left door, customer said GE had replaced the mullion, advise to replace pivot block, customer will purchase and install block and if still need help will let us know and will try to contact GE since its the same issue as before"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Garrettsville, Ohio 44231

Joe O

Job Details: 10/03/2024

"Cc: only filling with cold water, drains when paused. Found Unit is supplying hot water. Water temp after fill is room temp, not hot. Pausing unit did not drain the water. Unit started right where it ended. Advised customer the units are not designed to be paused for long periods. She stated shes left it paused for an hr before and it did not drain. Suspect customer is pausing machine for too long of periods. Found water temps at 80 degrees measured with thermal couple. Called whirlpool tech line spoke with rob. He stated hot is roughly 80-85 degrees. Unit functioning as designed. Op test ok"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Avon Lake, Ohio 44012

Angel

Job Details: 10/03/2024

Replaced heater tested unit opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW3

Near Middleburg Heights, Ohio 44130

David R

Job Details: 10/03/2024

"Cc of noise. Gearcase clunking. Ordering gearcase, belt, pulley and washplate. ; ordrng 1 W10752283 (Washplate) and 1 W11449840 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Pulley)"

We serviced a

KENMORE REFRIGERATOR

Model 106.51792410

Near Ashtabula, Ohio 44004

Dan

Job Details: 10/03/2024

"Customer complaint that unit is not making ice, ice maker is making ice but ice maker mold is leaking, unit needs new ice maker ; ordrng 1 WPW10300022 (Ice maker)"

We serviced a

GE REFRIGERATOR

Model GFSS6KKYASS

Near Willoughby, Ohio 44094

Brian M

Job Details: 10/03/2024

Cx no ice Found water in mold No air coming up Ran diag got errors for ice fan motor Needs motor but parts are nla WR13X10742

We serviced a

MAYTAG DRYER

Model MDG2706AWW

Near Perry, Ohio 44081

Jason N

Job Details: 10/03/2024

"Replaced faulty coils. Tested dryer, everything works as expected.; used 1 279834 (COIL) from stock"

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