Service History 363 - Fred's Appliance

We serviced a

KITCHENAID RANGE

Model KFGG500ESS2

Near Fairview Park, OH 44126

Gabriel P

Job Details: 12/14/2021

"Found no issues preheated to 400 hundred on my cast iron pot confirm good show customer also wait 20 minutes to make sure temp stays at 400 and it did it was at 402 ,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 12/14/2021

Cc of leak Leak caused by heater bushings Needs heater; ordrng 1 W11537778 (Heater)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TS5

Near Euclid, OH 44123

Corina B

Job Details: 12/14/2021

"CC that the unit is not turning on. Confirmed. Checked the compressor 12.68 amps. Locked rotor. Will need a new compressor. ; ordrng 1 240550938 (Compressor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ROPER DRYER

Model REX4634KQ1

Near University Heights, OH 44118

Corina B

Job Details: 12/14/2021

CC that the unit will not start. Confirmed. Found a sock in the blower housing. Removed the sock. Opt test ok

We serviced a

KENMORE FREEZER CHEST

Model 253.115211

Near Madison, OH 44057

Joe O

Job Details: 12/14/2021

"Cc: not coolingFound start device and capacitor burned up. Hooked up compressor tester, found compressor not running. Needs compressor, start device and capacitorCompressor shows discontinued ; ordrng 1 5304491584 (controller kit) and 1 218909912 (capacitor) and 1 5304464034 (compressor(discontinued)) and 1 WPW10143759 (dryer)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Parma, OH 44129

Manny

Job Details: 12/14/2021

"Cc unit just clicking when washing and seem to take a long time in any cycle. Found error code F7E5 for shifter fault. Replaced parts sent, opt test ok."

We serviced a

KITCHENAID WALL OVEN

Model KEMS379BSS00

Near Ashtabula, OH 44004

Dan H

Job Details: 12/14/2021

"Customer complaint that oven is not heating properly, started bake for 350 degrees, unit never stopped preheat and temperature went up to 375 degrees , unit needs new control, customer is stating that unit was purchased in 2017, entitlement says part is covered , customer cannot find proof of purchase but will reach out to dealer for new copy, customer does not want repair at this time; ordrng 1 WPW10317343 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW8230HC0

Near Mentor, OH 44060

Joe O

Job Details: 12/14/2021

"Cc: f2e2 error, unsure if unit is levelInstalled ui. Ran diagnostics test cycle. Unit is level. Ran drain and spin. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Westlake, OH 44145

Marie V

Job Details: 12/14/2021

Cc that the door does not open properly. Confirmed found left hinge off place. Corrected issue. Op test ok.

We serviced a

MAYTAG WASHER

Model MVWP475EW0

Near Ashtabula, OH 44004

Dan H

Job Details: 12/14/2021

"Customer complaint that unit is not starting and start button is loose, ran diagnostics found f7e6(motor fault), f0e2(over suds), and f9e1(long drain) error codes, lid locks, motor runs, found drain pump not working, drain pump is receiving 120vac, no debris in drain pump, start button is broken off of control, unit needs new control and drain pump , customer does not want repair; ordrng 1 WPW10719321 (Cntrl) and 1 WPW10276397 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25EWMS2

Near University Heights, OH 44118

Corina B

Job Details: 12/14/2021

"CC that the ice maker is not working. Confirmed. The gears are not turning, can hear them trying. Will need a new ice maker. Office to reschedule appointment.; ordrng 1 D7824706Q (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Ashtabula, OH 44004

Dan H

Job Details: 12/14/2021

"Installed new valve, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED6620HC1

Near North Ridgeville, OH 44039

David R

Job Details: 12/14/2021

"Cc unit making noise, had other companies come and try to fix. Found some of the brackets on unit not aligned or replaced on correctly. Noise is coming from vent, exhaust pipe area. Tried to move around vent inside and previous techs had some padding under vent, readjusted to different spots. Noise came and go. Got to stop but have estimate to customer on all parts part of exhaust vent. Customer paid SVC only. Do not order parts ; ordrng 1 W11310026 (Vent collar) and 1 WP697772 (Blower) and 1 WPW10211911 (Vent housing) and 1 WPW10342188 (Exhaust pipe) and 1 WPW10344699 (Vent collar), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Fairview Park, OH 44126

Gabriel P

Job Details: 12/14/2021

Found connector loose fix issue opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Parma Heights, OH 44130

Manny

Job Details: 12/14/2021

"Cc unit barely makes ice. Unit is cooling temp in RC 42 and FC 7. Tried setting unit into service mode unit keeps kicking me out of service mode. Finally stay in service mode try step 29 in service mode ice maker just homes and clicks, checked power to the ice make from control proper voltage but unit shut off completely on its own unplugged unit for 30 seconds plugged back in unit stated normally, unit will need an ice maker and console and control. Customer only wants me to come for return visit.; ordrng 1 W11546935 (Ice maker) and 1 W11566851 (Control) and 1 W11518204 (Ui)"

We serviced a

MAYTAG DRYER

Model MEDE400XW0

Near Westlake, OH 44145

Marie V

Job Details: 12/14/2021

"Cc that the unit is making a screeching noise. Started unit confirmed noise. Rollers and pulley neede to be replaced. Replaced kit from T/S, cleaned out unit inside. Ran unit. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

AMANA COOKTOP GAS

Model AKS3040E

Near Parma, OH 44130

David R

Job Details: 12/14/2021

"Cc knobs on valves wont move, water was spilled into all valves. All valves will not turn from off position, not sparking as well. Parts are Discontinued. Y0315645 valve, Y0316705 spark switch, Y0316742 spark harness all discontinued. Customer paid SVC only."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Mentor, OH 44060

Joe O

Job Details: 12/14/2021

"Installed gear case, and hub. Ran auto test and calibration. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW0

Near Jefferson, OH 44047

Dan H

Job Details: 12/14/2021

"Customer complaint that unit is not working and door gasket needs replaced, ran diagnostics found f6e1(communication error between ccu and mcu) and f9e1(long drain) error codes, no power going to motor control unit , unit need new central control unit , customer want bellow replaced, and unit needs drain pump filter basket cleared , customer does not want repair at this time; ordrng 1 W10427967 (Ccu) and 1 WPW10237494 (Bellow), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near North Royalton, OH 44133

David R

Job Details: 12/14/2021

"Replaced lid. Tested, good. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Garfield Heights, OH 44125

Marie V

Job Details: 12/14/2021

Replaced valve and dispenser. Leveled unit. And advise cust to monitor unit if it keeps happening cust needs to call whirlpool cust service. Op test ok

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US2A

Near Kirtland, OH 44094

Joe O

Job Details: 12/14/2021

Installed latch. Tested. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, OH 44135

Gabriel P

Job Details: 12/14/2021

"Found a lint trap sock inside drain hose preventing water to come out cause of how clog it was advise customer not to do that and also to properly install drain hose cause is to low on the ground and it could cause siphoning,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Solon, OH 44139

Brian M

Job Details: 12/14/2021

"Cc unit wasnt working but now is working Ran auto test no errors unit ran test with no issues Advised to watch Quoted sump assembly if issue returns ; ordrng 1 W11178672 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Maple Heights, OH 44137

Brian M

Job Details: 12/14/2021

Unit not hooked up Replaced agitator Ran test spin and agitate OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Maple Heights, OH 44137

Brian M

Job Details: 12/14/2021

Cc no ice in bottom Ran icemaker test Harvest unit ran and called for water but no water coming in Suspect valve issue but I can not pull unit out by my self unit is wedged in wall and cabinet Will need 2 techs to pull out ; ordrng 1 W11129435 (valve) and 1 W10865826 (valve)

We serviced a

GE WASHER

Model GTW680BSJWS

Near Lorain, OH 44053

Angel

Job Details: 12/14/2021

Cc that unit is leaking underneath unit. Started a speed wash let it fill and made sure it was not leaking from the hoses on back or the drain hose and looked good also put unit to drain and than looked underneath unit to see if any hoses or the pumps were leaking and everything looked good no signs of a leak anywhere. Asked customer to monitor for now and if they see it leak again to try to video it or see where it could be coming from to have a better clue what it could be. Opt test ok.

We serviced a

MAYTAG STACK W/D

Model MED5500FC1

Near Shaker Heights, OH 44120

Corina B

Job Details: 12/14/2021

Replaced the dryer repair kit. Opt test ok

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near North Royalton, OH 44133

David R

Job Details: 12/14/2021

Replaced main control and pressure hose. Ran diagnostics test and factory test. Ran a quick wash to test ok. Good. Op test ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF5

Near Eastlake, OH 44095

Joe O

Job Details: 12/14/2021

Cc: ice build up in bottom of freezerFound unit leaking from fill tube to the side of fill cup. Needs ice maker; ordrng 1 241798233 (Ice maker)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Independence, OH 44131

Marie V

Job Details: 12/14/2021

Replaced door. Verify that gasket is sealing all the way. Added petroleum jelly. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Cleveland, OH 44102

Gabriel P

Job Details: 12/14/2021

Found cold water hose leaking seal is either torn or wearing out for the looks of it unit working as design

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Kent, OH 44240

Brian M

Job Details: 12/14/2021

Could not get washplate off or lock nut Broke washplate to remove Lock nut is seized to shaft could not cut it off Needs nut and washplate ; ordrng 1 W10902814 (washplate) and 1 W11551646 (Nut)

We serviced a

WHIRLPOOL RANGE

Model WEG730H0DS0

Near Richmond Heights, OH 44143

Joe O

Job Details: 12/14/2021

"Cc: moisture under panel, start button not functioningFound moisture under panel. Needs ui; ordrng 1 W10728523 (swtch-memb), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5KVEXVB00

Near Cleveland, OH 44120

Corina B

Job Details: 12/14/2021

CC that the unit will not dispense ice. Confirmed. Found a bottle of water jammed in the bin. Removed the bottle. Ice dispensing. Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Cleveland, OH 44113

Gabriel P

Job Details: 12/14/2021

"Replace control,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW9500TW03

Near Columbia Station, OH 44028

David R

Job Details: 12/14/2021

"Cc unit making thump while spinning. Emptied out drain housing, found screw. Put in load. Ran 20 mins. All normal sounds while unit is running. Good. Op test ok."

We serviced a

WHIRLPOOL DRYER

Model WED9500TW3

Near Columbia Station, OH 44028

David R

Job Details: 12/14/2021

"Cc unit making beeping noise every so often, intermittently. Found customer has Damp Dry signal on, could be going on and letting customer know clothes need to be rearranged in unit. Went over owners manual with customer. Good airflow outside. Op test ok."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near University Heights, OH 44118

Joe O

Job Details: 12/14/2021

"Installed harness, bulb, and socket. Bulb staying on consistently. Needs controlControl out of stock. Office to reschedule ; ordrng 1 W11552018 (Control)"

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW0

Near Parma, OH 44134

Marie V

Job Details: 12/14/2021

"Ccthat you can turn unit on but when you press start does not start just clicks. Ran diag F4E4 line 2 voltage error , F4E3 restricted air flow , F6E1 communication error ui to cust, F4E1 heater relay or connector problem. Verify power at outlet, from L1 to N 124V fron L2 to N 126V and flow L1 to L2 250V. Verify all connections at control board, they are all inserted all the way. Unit will need new control boar and UI. Will verify air flow one parts are replaced.; ordrng 1 W10919207 (Panel ui) and 1 W10875486 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model DU1100XTPB6

Near Parma Heights, OH 44130

Marie V

Job Details: 12/14/2021

"Cc that the unit is not working, it just have the clean light turned on but does nothing. Confirmed. Try to start a cycle failed, ran diag , clean light came off. Verify control board, is burned by a relay. Control shows discontinued. Unit cant be repair. ; ordrng 1 WP8564547 (Control (discontinued ))"

We serviced a

MAYTAG WASHER

Model MVWC200XW3

Near Westlake, OH 44145

Gabriel P

Job Details: 12/14/2021

"Suspension bouncing 3 times gave estimate customer will monitor if still having issue they need to be replace ; ordrng 1 W10780048 (Suspension), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Brecksville, OH 44141

David R

Job Details: 12/13/2021

"Cc unit sometimes will run 10-15 mins then cut the breaker at the breaker box. Unit has normal outlet, no GFI. Ran diagnostics, F7E0, loss of power error. Ran drain and spin 10 mins, ran power wash and rapid wash to test out. Called techline. AF Arc Fault breaker customer has. Went over diagnostics test 51/52. Drawing most amps in agitate mode, almost 4 amps. Techline said for customer to have electrician come out and check breaker and see what codes are if can be switched to a non AF if possible. Unit test good. Op test ok."

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Amherst, OH 44001

Angel

Job Details: 12/13/2021

"Cc that unit turns on but will not do anything else. Confirmed unit powers on but will not spin or do anything. Verified took apart unit and found thermal fuse open, replaced thermal fuse tested unit and working as should. Explained to customer that they will have to clean out vent to prevent issue from happening again and would have to change out vent from foil to either semi rigid or rigid vent. Opt test ok.; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DSS0

Near Brecksville, OH 44141

David R

Job Details: 12/13/2021

"Cc unit had some film build up, debris at bottom of unit build up. Went through diagnostics, all components working correctly. Heater coming on at end. Did find a couple holes in sprayer arm blocked, corrected. Put rinse aid dispenser to higher setting. Found unit draining slowly, drain pump is good, found hoses all debris. Went over with customer cleaning out filter, cleaning out the debris at bottom by hand, using dishwasher cleaning tablets, using sani rinse and heated dry. Ordering hoses. ; ordrng 1 WPW10545278 (Drain hose) and 1 8269144A (Drain hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW0

Near Mentor, OH 44060

Dan H

Job Details: 12/13/2021

"Customer complaint that unit is not heating, started normal dry cycle, unit heated, repeated several times with same results, ran diagnostics no error codes found, unit is operating as designed"

We serviced a

MAYTAG RANGE

Model MER8800FZ2

Near North Olmsted, OH 44070

Gabriel P

Job Details: 12/13/2021

"Replace handle and inf switch,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Painesville, OH 44077

Dan H

Job Details: 12/13/2021

"Installed new inner door glass seals, op test good"

We serviced a

KENMORE WASHER

Model 110.429222

Near Broadview Heights, OH 44147

David R

Job Details: 12/13/2021

"Cc unit not draining water. Found error code for drain pump. Debris inside, drain pump will not drain correctly. Gave estimate, customer paying SVC only, do not order parts ; ordrng 1 280187 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE RANGE

Model GLEF378AQF

Near Perry, OH 44081

Dan H

Job Details: 12/13/2021

"Installed new hinge, op test good"

We serviced a

GE MICROWAVE

Model JVM1851WF001

Near Broadview Heights, OH 44147

David R

Job Details: 12/13/2021

"Cc unit will not start up. Found control not sending out correct voltage. WB07X10576 control panel assembly is discontinued, WB27X10603 control smart board discontinued. Customer to pay SVC only"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Middleburg Heights, OH 44130

David R

Job Details: 12/13/2021

"Tested and parts are good. Found the customer did not have hot water turned on. Needed for fabric softener valve. Let customer know, customer will get plumber out to fix hot water valve. Unit test good. Op test ok."

We serviced a

FRIGIDAIRE RANGE

Model FGEF306TMFA

Near Euclid, OH 44132

Jason N

Job Details: 12/13/2021

"Cc unit ovens temperature issues. Ran oven bake tests on upper and lower ovens to 300 degrees. Both reached 300 setpoint. Let cycle and read temperatures. Lower oven stable at 300-310 degrees. Upper oven dropping temperature, not maintaining temperature. Checked elements resistances on upper oven, both checked good at 28-30ohms. Restarted bake on upper oven, bake element is not receiving power from L1 bake relay. Unit needs oven control board. ; ordrng 1 316443945 (Relay board)"

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Atwater, OH 44201

Brian M

Job Details: 12/13/2021

Installed control and UI Ran auto test and calibration test OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near Chagrin Falls, OH 44022

Joe O

Job Details: 12/13/2021

Installed led module. Did not need led board. Op test ok Customer did not have original box for led board.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UF0A

Near Willoughby Hills, OH 44092

Jason N

Job Details: 12/13/2021

"Cc unit still leaking from doorChecked seals and gaskets, all checked good. Checked spray arms, found lower arm split. Unit needs lower spray arm. Will credit customer for previous parts cost.; ordrng 1 5304517981 (Lower spray arm)"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Moreland Hills, OH 44022

Corina B

Job Details: 12/13/2021

Replaced the door. Steamed the freezer out. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW1

Near Garrettsville, OH 44231

Brian M

Job Details: 12/13/2021

"Cc of errors againFound f8e1 and f3e1 long fill error and and pressure sensor error Ohmed sensor and its in specNeeds control, but would recommend sensor as well ; ordrng 1 WPW10448876 (switch-wl) and 1 W11096963 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Mantua, OH 44255

Brian M

Job Details: 12/13/2021

Cc unit not working properly Ran diagnostics found no errors Ran auto test no issue Ran calibration Ran quick wash unit filled agitated and switched to wash Ran cold wash unit filled agitated and switched to wash Can not determine the issue at this time

We serviced a

WHIRLPOOL WASHER

Model WTW8000BW0

Near Avon, OH 44011

Angel

Job Details: 12/13/2021

Cc that unit is leaking and has a squeaky sound. Verified and the bearings on unit are starting to go thats why shes hearing that squeak and could not detect any leak but explained to her that it could be from the seal on the basket leaking water through it causing the bearings to start going on her. Gave customer estimate and decided to leave like that for now will try to spend money on a new one. Opt test ok. ; used 1 W10435302 (BEARING) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near Sheffield, OH 44054

Angel

Job Details: 12/13/2021

Cc that unit is not heating. Verified ignitor was turning on but no flame looked in back and found the gas valve turned off turned on and tested unit. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Willoughby Hills, OH 44092

Jason N

Job Details: 12/13/2021

"Installed ff evap harness and freezer LED module. Ran test 3, fans turned on. All lights in unit are now illuminated. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Chagrin Falls, OH 44023

Brian M

Job Details: 12/13/2021

Cc unit pop when opening or closing right door Noise coming from hinge area but cant determine if hinge or bushing issue Needs both ; ordrng 1 WPW10505294 (cam) and 1 W11240748 (hinge-door) and 1 W11212164 (closer)

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ0

Near Sheffield, OH 44054

Angel

Job Details: 12/13/2021

"Cc that unit is not heating. Verified and unit was clicking and would not turn the turn table or nothing. Took off control panel and could hear the relay on control just clicking on and off was going to replace switches and found that the cavity thermostat and wires were completely burnt will need harness, thermostat and control board. Office to reschedule 2 of the parts are out if stock.; ordrng 1 W11391714 (Control) and 1 W10668273 (Fuse) and 1 W11383533 (Main harness)"

We serviced a

JENN-AIR RANGE

Model JGD3536WB01

Near Chagrin Falls, OH 44023

Joe O

Job Details: 12/13/2021

"Cc: front center burner not lightingFound igniter mount not holding, igniter falling and bending. Screws seized to orfice holders. Needs orfice holders and front center burner headParts out of stock. Office to reschedule; ordrng 1 WP7527P031-60 (holder-orf) and 1 74009553 (holder-orf) and 1 WP7527P003-60 (holder-orf) and 1 WP7527P004-60 (holder-orf) and 1 WP7527P002-60 (holder-orf) and 10 WP8273062 (screw)s and 1 74007736 (burner asy), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Lyndhurst, OH 44124

Joe O

Job Details: 12/13/2021

"Cc: not running through cycleCustomer stated wash led was on and unit was not doing anything. Customer stated she shuts the water off when shes not using it. Found customer was turning water off before starting unit, accidentally. Found error codes f7e5(shifter fault), f8e1(long fill). Ran auto test. Found unit is filling, agitating, draining and spinning. Ran calibration. Ran normal cycle. Op test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Willoughby Hills, OH 44092

Jason N

Job Details: 12/13/2021

"Cc unit not cycling on hot temperature settingRan diagnostics, no codes stored. Ran auto test and calibration, all functions passed. Started normal cycle on hot selection. Unit sensed, filled and advanced to washing. Could not duplicate issue at this time, unit is working as designed."

We serviced a

JENN-AIR RANGE

Model JES9900BAB

Near Thompson, OH 44086

Brian M

Job Details: 12/13/2021

"Cc front burner not working,According to back notes DH has unit marked as non repairable at this time Called whirlpool gave ticket number no new information available or solutions"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Avon Lake, OH 44012

Angel

Job Details: 12/13/2021

"Cc that unit would stay on sensing and drain pump kicked on. Ran diagnostics and found F8E1 no fill, long fill verified and found the hot water turned off explained to customer that if they dont have both water valves turned on the unit will stay in sensing asking for water and think its going to over flood because it takes too long to fill and turn on the drain pump because it thinks its going to over flow with water. Tested unit and made sure it passed sensing and started washing. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Chesterland, OH 44026

Joe O

Job Details: 12/13/2021

"Cc: noiseFound error code f0e5(off balance). Ran auto test. Found hub is stripped. Attempted to pull wash plate to check gear case shaft could not get wash plate off. Wash plate will need cut or broke off. Needs hub and wash plate.Advised customer could also need gear case but cannot get to gear case to check without gettingwash plate and hub off.Customer does not want to repair at this time; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Bedford Heights, OH 44146

Jason N

Job Details: 12/13/2021

"Cc unit not making iceCustomer stated after last service, unit made ice for several days then stopped. Checked ice maker, ice maker turned on. Replaced ice maker using customer supplied pre Id part. Ran manual cycle test, ice maker indexed properly and filled mold with water. Op test good."

We serviced a

JENN-AIR WALL OVEN

Model JJW3830DP01

Near Avon Lake, OH 44012

Angel

Job Details: 12/13/2021

Replaced control board and ui. Also called BJ to verify power is correct on unit and checked out good as well. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WFW8410SW03

Near Madison, OH 44057

Dan H

Job Details: 12/13/2021

"Installed new control , op test no good, display is blank, no buttons responding, unit needs new user interface ; ordrng 1 WP8571919 (Ui)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Olmsted Falls, OH 44138

Gabriel P

Job Details: 12/13/2021

Customer does not want service cause they have warranty from best buy

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Westlake, OH 44145

Marie V

Job Details: 12/13/2021

"Took POP. Cc that when the unit was washing it was making a noise like a ball was loose or something was loose in unit. Ran diag, no error code. Ran auto test unit sounds normal, called cust and ask if it was on agitation or spin? She said agitation and it was only that one load, after that it has not make the noise. Tilted unit and verify all connection and wires are connected in place. Everything looks good. Told cust to monitor unit. At this point unit is working as designed. Ran calibration, op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Rocky River, OH 44116

Marie V

Job Details: 12/13/2021

"Cc that one of the wheels broke. Confirmed. Replaced kit that was sent. Found insulation coming out on the sides of the unit and it was giving cust problems with the door, it will not open all the way causing bottom rack to go back inside. Corrected issue. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDZ00

Near Lakewood, OH 44107

Marie V

Job Details: 12/13/2021

"TOOK POP. Cc that the freezer temps goes up and down sometimes the ice cream is soft but then gets frozen again. Took temps 3* on freezer and 35* 37* fresh food section. At this point the u it has perfect temps, at old cust that unit goes on a defrost every day to clear the frost on evaporator, the temp raises in that process, if freezer does not have a lot of things on it you will notice the temperature when raises. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Shaker Heights, OH 44120

Marie V

Job Details: 12/13/2021

Replaced door switch. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138TFYS00

Near Cleveland, OH 44105

Marie V

Job Details: 12/13/2021

"Cc that the unit is not cooling properly. Took temps freezer is at 11* and 56* on fresh food. Evaporator fan is not running. Found lots of ice at the bottom of freezer, had to steam to get to fan, verify power to fan 122v. Fan needs to be replaced. Cust paid in full.; ordrng 1 WPW10189703 (Eva, fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Cleveland, OH 44105

Marie V

Job Details: 12/13/2021

Replaced agitator. Op test ok.

We serviced a

FRIGIDAIRE FREEZER

Model LFFH17F3QWC

Near LaGrange, OH 44050

Gabriel P

Job Details: 12/13/2021

Found drip pan clogs again cant figured out whats causing it cause it seems to be same issue over and over call Frigidaire they didnt give me much of answer they said to unclog it and make sure all debris is clean told customer she said go ahead with repair when steam all ice found no debris it was just ice show customer if this continues to have issues from hear to them she will buy new opt test ok

We serviced a

WHIRLPOOL RANGE

Model KEBS207DWH4

Near Pepper Pike, OH 44124

Corina B

Job Details: 12/13/2021

Replaced the upper inner glass. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID WALL OVEN

Model KODE507ESS04

Near Beachwood, OH 44122

Corina B

Job Details: 12/13/2021

"Replaced the control board. Brought core back for return. Cust turned power off for 5 seconds when unit was in sabbath mode, lights turned on. Opt test ng. Called t/l Andy unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Mayfield Heights, OH 44124

Corina B

Job Details: 12/13/2021

"CC that there is rattling noises. Confirmed, found the washer not agitating. Found the shifter jumped the eye. Replaced the shifter from t/s. Opt test ok. Cust is calling whirlpool since washer is just out of warranty. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Mayfield Heights, OH 44124

Corina B

Job Details: 12/13/2021

Replaced the optic eye. Ran a calibration. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Brooklyn, OH 44144

Marie V

Job Details: 12/13/2021

"Cc that the unit is leaking. Found threads on water valve stripped, it will need new water valve, unit has water evidence that is leaking from it. ; ordrng 1 W11210463 (Valve)"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Jefferson, OH 44047

Brian M

Job Details: 12/13/2021

Cc unit not leveledLeveled unit using bubble level op

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Chardon, OH 44024

Joe O

Job Details: 12/13/2021

Cc: noiseFound debris stuck in felt. Removed debris. Ran test cycle. Op test ok Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard.

We serviced a

WHIRLPOOL RANGE

Model WFG540H0ES1

Near Avon Lake, OH 44012

Angel

Job Details: 12/13/2021

"Cc that units outer glass broke. Confirmed outer glass was completely broken will need replaced. Gave estimate to customer and they said they will try to see how much a new one like the one they have will be, and if not they will continue with repair. Do not order parts just a estimate.; ordrng 1 WPW10289144 (Outer glass), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG OTR MICROWAVE

Model MMV6190DS1

Near Cleveland, OH 44143

Corina B

Job Details: 12/13/2021

CC that when opening the door the light does not come on. Confirmed. Found the door switches not making contact. Replaced the switches from t/s. Opt test ok ; used 1 W11244490 (INTERLOCK SW KIT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS

Near Madison, OH 44057

Dan H

Job Details: 12/13/2021

"Installed new drain pump and control, op test good"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW07

Near Elyria, OH 44035

Gabriel P

Job Details: 12/13/2021

"Seal looks good and is not torn,pop it back in,on door,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Parma Heights, OH 44130

Marie V

Job Details: 12/13/2021

"Cc that the unit is leaking even when is not in use. Found hose behind unit was loose, corrected issue. Advice cust to monitor and if hose keeps leaking it will need to be replaced."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Garfield Heights, OH 44125

Manny

Job Details: 12/13/2021

"Cc unit keeps draining, found drain hose on the floor, hook hose on sink and ran diagnostics cycle, opt test ok. Advise customer to keep hose elevated to avoid a long fill no fill issue."

We serviced a

MAYTAG RANGE

Model MGR6600FZ2

Near Cleveland, OH 44122

Manny

Job Details: 12/13/2021

"Cc unit not heating properly, found a reflective oven mat inside the oven blocking the heat from rising. Removed mat and set unit to 350degrees unit finished preheating and temp is 356 on top rack and 407 on bottom of the oven. Customer stated that a knob s broken, ordering knob. No return visit necessary, customer will install part.; ordrng 1 W11101439 (Knob)"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Chesterland, OH 44026

Manny

Job Details: 12/13/2021

"Replaced basket, opt test ok"

We serviced a

WHIRLPOOL DRYER

Model LER3624JQ0

Near Beachwood, OH 44122

Manny

Job Details: 12/13/2021

"Replaced thermostat, opt test ok"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Cleveland Heights, OH 44112

Manny

Job Details: 12/13/2021

Installed parts ordered. Opt test ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland Heights, OH 44118

Manny

Job Details: 12/13/2021

"Cc unit is leaking from the bottom, ran diagnostics cycle and when unit went to drain water started coming from the bottom, tilted unit back and no signs of water on the unit itself, pulled unit out set unit to manual drain and noticed drain pipe overflow, advise customer to get a plumber to take care of the clogged drain. Unit is working as designed."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, OH 44108

Manny

Job Details: 12/13/2021

"Replaced parts listed, opt test ok."

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