Service History 365 | Freds Appliance

We serviced a

MAYTAG WASHER

Model MVW6230HC

Near Willoughby Hills, OH 44092

Joe O

Job Details: 03/06/2023

"Cc: not workingFound error codes f0e0(no information) f5e4(lid not opened between cycles) f7e6(motor circuit open). Found strike broke off in latch. Ran manual spin. Unit spinning, unit not agitating or shifting. Needs actuator, latch and strike; ordrng 1 W11481722 (Actuator) and 1 W11394572 (Latch) and 1 W11457841 (Strike)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Solon, OH 44139

Joe O

Job Details: 03/06/2023

"Cc: nothing workingFound no interior lighting, no compressor running. Tested power at controls. Found unit is receiving proper power, nothing will start. Cycled power to unit. Lighting came back on. Needs main controlAdvised customer could potentially need multiple controls as they do communicate to each other.Customer does not want to repair at this time ; ordrng 1 WPW10675033 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Garfield Heights, OH 44125

David R

Job Details: 03/06/2023

Replaced drawer. Tested. All components working. Op Test Ok

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Aurora, OH 44202

Joe O

Job Details: 03/06/2023

"Replaced thermal fuse. Found unit has low heat. Ran air only dry. Found unit still heating. Checked element. Found element shorted to ground. Needs element; ordrng 1 WP3387747 (element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Garfield Heights, OH 44125

David R

Job Details: 03/06/2023

"Customer had POP 6/1/22, took pics. Cc unit door to water filter came off. Put back on and Corrected, tested, good. All components working. Advised customer about airflow in unit, not to have stuff in FF against back wall on top shelf, cam freeze, adjust temp as needed. Reset filter light, good. Op Test Ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PFGA

Near Chagrin Falls, OH 44023

Corina H

Job Details: 03/06/2023

"CC that there is no ice. Confirmed. Found ice build up around the fan and the outside wall. Will need a new gasket and fan. There is a spot forming on the back of the wall. Cust wants to discuss repair with spouse. ; ordrng 1 5303918784 (Gaskets) and 1 5304493604 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWX500XW0

Near Highland Heights, OH 44143

Jason N

Job Details: 03/06/2023

Installed main control. Ran auto test and calibration. All functions passed. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ0B

Near Mogadore, OH 44260

Brian M

Job Details: 03/06/2023

Removed refrigerant replaced compressor and filter drier Pressure tested with 140psi nitro watched for 15 min no change Ran 28 inch vac Charged with 68 g of r600Normal frost on evap Advised to watch

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Cleveland, OH 44113

Marie V

Job Details: 03/06/2023

Cc that the when adjusting flame stays sparking. Showed cust that needs to move the knob from spark area i irder to stop that. Also showed how to get it to low. Have to turn knob all the way. Unit is working as designed. Op test ok

We serviced a

WHIRLPOOL WASHER

Model MVW4505MWO

Near Middleburg Heights, OH 44130

David R

Job Details: 03/06/2023

"Cc had questions about the overall of unit itself. Brand new unit. No error codes. Ran diagnostics, good ran a Normal cycle with clothes in, good. Drained, ran a drain/spin. Good. All components/sounds, are good and normal. Advised customer of not overloading unit. Advised customer can install anti vibration pads. Found drain hose hitting back wall, customer to zip tie drain hose to drain pipe and use a piece of styrofoam to brace if needed. Customer asked about owners manual, can download online or go to Lowes and see if they will print off one. Unit is working as designed Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near North Royalton, OH 44133

David R

Job Details: 03/06/2023

"Replaced valves. Blew through pressure hose, good. Latch error. Replaced arch from t/s. Ran test 51/52. Good. Ran a normal wash, deep fill with load in. Good. Cycling. Advised over not overloading unit and using correct wash cycle. Op Test Ok. ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

GE REFRIGERATOR

Model DFE28JMKFES

Near Avon Lake, OH 44012

Angel

Job Details: 03/06/2023

"Cc. Not cooling in ff section, confirm cc, took temp of ff section 48deg with out compressor running, took off evaporator cover, found thermistor was out of place, reattached thermistor. Found moisture build up on fan, found a service bulletin on fan moisture. Gave customer an estimate on repairs. Customer said they would think about it.; ordrng 1 WR49X32042 (Moisture kit) and 1 WR98R4546322 (Software update), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Aurora, OH 44202

Joe O

Job Details: 03/06/2023

"Cc: lights not functioning, ice maker stopped workingFound ice maker error code e5 ice maker mold thermistor bad. Replaced freezer led, lights working. Needs ice maker.Ice maker out of stock office to reschedule; ordrng 1 W11579560 (Ice maker)"

We serviced a

MAYTAG REFRIGERATOR

Model MRT711SMFZ00

Near Chagrin Falls, OH 44023

Corina H

Job Details: 03/06/2023

CC that the freezer stopped working then the ff. Confirmed. Found the compressor is seized. Will need a new compressor. Compressor is still under warranty. ; ordrng 1 WPW10507886 (Compressor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Cleveland, OH 44124

Jason N

Job Details: 03/06/2023

Cc unit ff lights not working Replaced Ff section LED module using customer supplied pre Id part. Illumination restored to unit. Op test good.

We serviced a

SAMSUNG DRYER

Model DV48H7400EWA2

Near Conneaut, OH 44030

Dan

Job Details: 03/06/2023

"Installed new element, op test good"

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JB00

Near Mogadore, OH 44260

Brian M

Job Details: 03/06/2023

Installed control OP Test Ok

We serviced a

JENN-AIR RANGE

Model JGS8860BDP

Near Cleveland Heights, OH 44106

Marie V

Job Details: 03/06/2023

"Cc that when have one of the burner on high, theres another burner that keeps clicking. Try unit today, it did not failed. Gave estimate for harness switches. Cust will call back if they want to continue. Op test ok; ordrng 1 WP74011647 (Harness) and 1 WP74011648 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA DRYER

Model NED5800HW0

Near Westlake, OH 44145

Angel

Job Details: 03/06/2023

"Cc that unit is rattling. Confirmed ran unit and could here some rattling took unit apart and found the blower wheel cover loose fixed issue and also fixed the vent inside was rattling against bottom of unit but found that the drum was out of true (not perfectly round) unit will need drum, gave estimate customer declined further repair.; ordrng 1 W10508188 (Drum assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

SAMSUNG DRYER

Model DV45K6500GVA3

Near Willoughby Hills, OH 44094

Jason N

Job Details: 03/06/2023

"Installed pulley, rollers and belt. Ran operation test, no abnormal noises heard. Op test good."

We serviced a

GE REFRIGERATOR

Model GSH25JSTFSS

Near Ashtabula, OH 44004

Dan

Job Details: 03/06/2023

"Installed new heater, op test good"

We serviced a

MAYTAG WASHER

Model MVWC416FW1

Near Bedford, OH 44146

Corina H

Job Details: 03/06/2023

"CC that the unit will not start and the spin light is flashing. Confirmed. Pressed the start button and the unit finish. Unit was paused. Ran diag no codes. Started a rinse and spin, with clothes. working as designed. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS07

Near Highland Heights, OH 44143

Corina H

Job Details: 03/06/2023

Replaced the fan. Steamed out the evaporator. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB00

Near Shaker Heights, OH 44120

Marie V

Job Details: 03/06/2023

"Cc that the unit is not cooling, they unplugged unit for a few days and it works but then stops cooling in fresh food section. Took temps freezer -1* and fresh food section 64*. Found evaporator frozen. Verify bi-metal, was open. Unit will need new bimetal. Also ice maker arm was off place and it was off. Put back in place and cycled ice maker. It cycled and filled with water. Ordering part.; ordrng 1 WPW10165425 (Defrost thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

GE REFRIGERATOR

Model PFCS1PJXCSS

Near Madison, OH 44057

Dan

Job Details: 03/06/2023

"Installed new door gaskets, op test good"

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Bay Village, OH 44140

Angel

Job Details: 03/06/2023

"Cc. Unit would not turn on. Confirmed cc, ran diagnostics,unit turned on. found error code f6e2 miscommunication error. Unit will need main board and UI. Gave estimate to customer. Customer said they will reach out to whirlpool, to try to get parts covered, and they will try to reach out to us with further info.; ordrng 1 W11400681 (Main control) and 1 W11120178 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Bay Village, OH 44140

Angel

Job Details: 03/06/2023

Replaced control board ran a test cycle and a calibration passed opt test good.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UF0A

Near Westlake, OH 44145

Angel

Job Details: 03/06/2023

"Cc water, not draning. Verified and confirmed unit will not drain so we used the shop vac to remove water disassembled the inside to make sure nothing was stuck and removed unit from spot removed the drain pump cleaned it out and cleared out drain hose which felt like it had a restriction reinstalled everything tested unit and started draining as should made sure drain pump was not overheating which it wasnt unit working as should opt test good."

We serviced a

MAYTAG DRYER

Model MED9000YG0

Near Lakewood, OH 44107

Gabriel P

Job Details: 03/06/2023

"Replace heater coil,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Shaker Heights, OH 44120

Gabriel P

Job Details: 03/06/2023

"Found lots of ice on evaporator steam and replace heater,charge double labor there was lots of ice to steam opt test ok also pan over flooded with water use shock vac to get some water out"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Mentor-on-the-Lake, OH 44060

Corina H

Job Details: 03/03/2023

"CC that the bin is full everyday and frost on the bin. Tested the ice maker, arm is going down correctly. Working as designed. Checked the gaskets, good. Checked the door flap, closing properly. Opt test ok. Brought part back for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Madison, OH 44057

Dan

Job Details: 03/03/2023

"Installed new control, cleared evaporator, op test good"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/03/2023

Cc that the unit is not draining. Confirmed. Touched the drain pump wires and stared draining. Found one of the wires broke off. Ordering harness. Office will contact once they have eta on the part. ; ordrng 1 W11590868 (Harness)

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS05

Near Strongsville, OH 44149

David R

Job Details: 03/03/2023

"Replaced UI console, tested all functions working. Good. Op Test Ok."

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW2

Near Avon, OH 44011

Marie V

Job Details: 03/03/2023

"Replaced switch and burner , tested unit. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Lakewood, OH 44107

Manny

Job Details: 03/03/2023

"Cc unit not advancing in cycles, it jumps from sensing to done, verified and motor just hums during sensing, found cap leaking oil, replaced with pre id, opt test ok"

We serviced a

MAYTAG RANGE

Model MER8775AS0

Near Cleveland Heights, OH 44118

Manny

Job Details: 03/03/2023

"Replaced parts ordered, opt test ok customer stated gasket is damaged, ordering gasket, took core for return.; ordrng 1 WPW10162385 (gaskt-door)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB00

Near Mentor, OH 44060

Jason N

Job Details: 03/03/2023

"Cc unit not making ice Found ice maker stuck in mid cycle, ice maker is trying to index but will not move, internal damage suspected. Quoted customer ice maker replacement. Replaced ice maker using truck stock part. Ran manual test cycle. Ice maker indexed, and filled mold with water. Operation test good. Advised customer 2-3 hrs for first batch of ice. ; ordrng 1 W10884390 (Icemaker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Fairview Park, OH 44126

Angel

Job Details: 03/03/2023

Replaced damper assembly ran diagnostics make sure damper opened and closed quietly opt test good

We serviced a

N/A REFRIGERATOR

Model KBFC42FTS04

Near Highland Heights, OH 44143

Jason N

Job Details: 03/03/2023

Cc unit leaking from bottomFound ice buildup on bottom of freezer section. Found bag of product had fallen behind drawer and was blocking evaporator drain hole. Removed blockage and cleared ice from freezer section. Ensured good drain flow through. Op test good.

We serviced a

WHIRLPOOL DRYER

Model GEW9250PW1

Near Kent, OH 44240

Corina H

Job Details: 03/03/2023

CC that the heater is on when air only is on. Confirmed. Checked the heater no grounded or shorted. Checked the control closed when pulling the wires off. Will need a new control. Part is nla.; ordrng 1 8546219 (Control)

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Kent, OH 44240

Corina H

Job Details: 03/03/2023

CC that the unit will not finish a cycle unless you unplug it. Started a cycle on quick wash ran diag f2e1 stuck key. Will need a new control and ui. Office to reschedule appointments ; ordrng 1 W11627413 (Control) and 1 W11626077 (Ui)

We serviced a

MAYTAG DRYER

Model PYE2300AYW

Near Brecksville, OH 44141

Corina H

Job Details: 03/03/2023

CC that the unit is not heating and spinning. Confirmed. Found the belt is broken. Replaced the belt from t/s. Tested heating. Opt test ok. ; ordrng 1 341241 (Belt)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Conneaut, OH 44030

Dan

Job Details: 03/03/2023

"Part sent was not correct part, installed new lid lock from truck stock, op test good ; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Cleveland, OH 44108

Manny

Job Details: 03/03/2023

"Replaced control, set unit to recommended opt test ok, advise customer to monitor the unit, nothing was frozen this time after unit was cleared a little bit"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Seven Hills, OH 44131

David R

Job Details: 03/03/2023

"Replaced Outer Tub, drain tube. Make sure pressure tube was clear, good. Ran diagnostics, good. No leaks. Op Test Ok."

We serviced a

MAYTAG WASHER

Model A107A

Near Highland Heights, OH 44143

Jason N

Job Details: 03/03/2023

"Cc unit not filling properly with cold water Ran wash test cycle. Confirmed cold water only trickling in from inlet valve. Checked water pressure from source, good water pressure. Unit will need inlet valve replaced. ; ordrng 1 205613 (Inlet valve)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Fairview Park, OH 44126

Angel

Job Details: 03/03/2023

"Cc. Ice maker is not making ice. Confirmed cc. Found fill tube frozen, went to change fill tub line and noticed leaking water at filter opened filter tray, full of water. Stopped work Ordered both water valves, filter head. Filter head guide, scheduled return for the 9th.; ordrng 1 5304519149 (Valve) and 1 5304533202 (Manifold) and 1 5304531743 (Manifold guide) and 1 5304529533 (Valve)"

We serviced a

MAYTAG WASHER

Model MVWC416FW1

Near Parma, OH 44134

Corina H

Job Details: 03/03/2023

"CC that the unit will not finish a cycle. Confirmed. Ran diag F5E3 LID UNLOCK FAULT, F7E5 SHIFTER FAULT, F7E6 MOTOR FAULT,. Found the agitator is not agitating, the basket is moving. Found the cam melted. Replaced the cam from t/s. Opt ng. Will need a new gearcase and motor. Cust is calling whirlpool ; ordrng 1 W11454372 (Gearcase) and 1 W10832724 (Motor), used 1 W10721967 (PULLEY), 1 W10913953 (ACTUATOR), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near Cleveland, OH 44111

Marie V

Job Details: 03/03/2023

"Replaced main control, control panel, thermistor and harness. Also defrosted ice on evaporator. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG510S0AW2

Near Independence, OH 44131

David R

Job Details: 03/03/2023

"Replaced bake ignitor, control, harness to bake/broil, temp sensor. Ran bake at 350* tested with temp prob. Good. Reading around 353*. Unit is cycling, good. Customer to make sure to let unit cycle for a couple mins after preheat is done. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Lyndhurst, OH 44124

Jason N

Job Details: 03/03/2023

"Cc unit lights lens brokenCould not install new light lens, customer received in damaged condition. Reordering part. ; ordrng 1 WPW10269099 (Lens-light)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Westlake, OH 44145

Angel

Job Details: 03/03/2023

"Cc. Middle rack would sometimes come off track. Verified cc, while inspecting adjusters and rails found guid wheel on adjuster right hand to be damaged, changed right hand adjuster with new part. Instructed customer to not over load rack. Opt test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Mentor-on-the-Lake, OH 44060

Joe O

Job Details: 03/03/2023

"Cc: unit advancing to rinse then jumps back to a washCustomer stated u it never fills during rinse cycle. Found error codes f8e1(long fill). Found low water pressure cold side. House pressure is good. Needs water valve. Found belt squealing. Needs belt. Replaced water valve and belt. Ran auto test and calibration. Op test ok ; used 1 W11210459 (VALVE), and 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Cleveland, OH 44109

Manny

Job Details: 03/03/2023

"Cc unit coming on by itself, stated it even came on in the middle of the night, verified and found code f1e0 for main control issues and F6e0 for user interface issues, unit needs main control and UI,.; ordrng 1 W11205353 (cntrl-elec) and 1 W11339755 (console), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FDPC4221AB0A

Near Mentor, OH 44060

Joe O

Job Details: 03/03/2023

"Cc: not finishing cycle, water remainingFound unit is draining. Customer stated unit running longer then 2 hours. Advised customer of cycle times. Ran diagnostics test cycle. Found heater is functioning. Advised customer to run hot water at sink prior to starting unit. Unit functioning as designed. Op test ok"

We serviced a

SAMSUNG DRYER

Model DV330AEBXAA04

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/03/2023

"Cc that the unit does not dry. Confirmed no heat. Verify voltage, is good. Found heater open. Heater getting 241V, unit will need new heater, ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Bay Village, OH 44140

Angel

Job Details: 03/03/2023

"Cc. Error code f6e2. Confirmed cc. Washer would not turn on, tried diagnostics found error code f6e2 com error. Disconnect unit removed console, found damage to board on console. Replaced with new console. Ran auto test, and calibration. Opt test good. No core noted"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Broadview Heights, OH 44147

David R

Job Details: 03/03/2023

"Cc smelled burning coming from unit. Found scorch marks under heater. Asked customer and he said his wife did clean inside after the smelled it burning. Looks like debris got trapped under heater and causing the smell. No error codes. All components check fine. Ran diagnostics test, all good. Put Affresh tablet in unit to clean and wash out. Unit is working properly. Op Test Ok*** called safety to document.called techline to document"

We serviced a

GE REFRIGERATOR

Model GFE28HSKJSS

Near Geneva, OH 44041

Dan

Job Details: 03/03/2023

"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Cleveland, OH 44105

Corina H

Job Details: 03/03/2023

CC that the unit will not spin the clothes out. Confirmed. Found the cycle on a 30 min presoak. Turned the presoak off. Started a cycle with clothes. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW7

Near Brooklyn, OH 44144

Jason N

Job Details: 03/03/2023

Cc unit upper rack stop broke off and door not opening properlyReplaced right side rail stop using customer supplied pre Id part. Found door opening with little resistance. Found right side friction pad missing. Replaced friction pad using truck stock part. Op test good. ; used 1 WP8268961 (SLEEVE FRICTION) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Cleveland, OH 44113

Manny

Job Details: 03/03/2023

"Cc unit not draining and making noise, ran test cycle not codes, cycle finished without any issues, draining properly and not noise detected, opt test ok; saved tckt"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Painesville, OH 44077

Dan

Job Details: 03/03/2023

"Customer complaint of f6e2 error code, user interface is not powering up, diagnostic led on control is on, 5vdc to user interface, unit needs new user interface ; ordrng 1 W11112656 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Broadview Heights, OH 44147

David R

Job Details: 03/03/2023

"Replaced control, replaced UI last visit. Ran diagnostics, all components working good. Op Test Ok."

We serviced a

GE DRYER

Model GFD65GSSN0WW

Near Bay Village, OH 44140

Angel

Job Details: 03/03/2023

"Cc. Taking a long time dry, wont shut off.; used 1 279834 (COIL) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Euclid, OH 44117

Jason N

Job Details: 03/03/2023

"Cc unit not advancing cycle, not spinning out properly Ran diagnostics, found code f7e5 for shifter fault and f2e1 for UI stuck button. Found unit is not shifting smoothly. Checked under unit, found evidence of oil/water leaking from gearcase through clutch and rotor. Unit will need gearcase and slider replaced. Customer declined repair, estimate only. ; ordrng 1 W11393685 (Gearcase), used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Elyria, OH 44035

Marie V

Job Details: 03/03/2023

"Cc that unit is going off balance , when washing 2 cover couches, they are not heavy. And after the off balance when came to unit found big dent on the side, took pics. , Ran diag found error code f0e5 off balance load. Ran high speed spin on unit. Unit is connected to WiFi. Stared unit unit is spinning properly. Will put order for cabinet. Tested dampers operation they are good. Not sure if will be cover office will let cust know. ; ordrng 1 W10677265 (Cabinet) and 1 W11178521 (Name plate)"

We serviced a

MAYTAG WASHER

Model Mtw5800tw0

Near Cleveland, OH 44111

Manny

Job Details: 03/03/2023

"Installed new knob and replaced latch, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Mentor, OH 44060

Dan

Job Details: 03/03/2023

"Customer complaint of lf error, ran diagnostics found f8e1(long/no flow) error code, found no flow through cold valve, good flow through supply line, installed new valve, op test good"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Shaker Heights, OH 44120

Corina H

Job Details: 03/03/2023

"Replaced the Coin slide interface. Opt test ng. Called commercial laundry. Joel. Unplugged the temp selector, unit will not go into diagnostics. Will need Temp selector interface and main control ; ordrng 1 W11368855 (Control) and 1 WPW10285518 (Switch) and 1 W11384790 (Relay) and 1 WPW10491734 (Interface)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Bay Village, OH 44140

Angel

Job Details: 03/03/2023

Cc that unit just stopped running and stopped cooling. Confirmed unit was not cooling both sections were completely warm removed compressor cover and compressor was not running so took amperage and compressor would not run but would stay at 8.00amps so I replaced the start device from surplus on truck to see if it was bad and unit started running as should compressor was running at 1.30amps explained to customer the issue and to monitor unit and wait at least 24hrs for proper cooling opt test ok.; used 1 W10873801 (Start device) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM00

Near Fairview Park, OH 44126

Manny

Job Details: 03/03/2023

"Cc unit not cooling and making a beeping noise, verified and unit beeping as it was just powered on, hooked up to killawatt meter and compressor going up to 2.83amp, and unit resets, removed control cover and control smells like electrical burn, unit reset itself and control relays clicking and control getting hot, unit needs compressor and main board customer will not proceed with the repair.; ordrng 1 W10807388 (cntrl-elec) and 1 8201675 (compressor) and 2 WPW10143759 (dryer)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Shaker Heights, OH 44122

Corina H

Job Details: 03/03/2023

"CC that the lights and the control are not working and the kickplate is missing. Confirmed. Fz 6 ff 41. Will need a new control and kickplate. Office to reschedule appointment. ; ordrng 1 W11594670 (Control) and 1 W10839426 (Kickplate), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model ffss2614qs4a

Near Mentor-on-the-Lake, OH 44060

Dan

Job Details: 03/03/2023

"Customer complaint that unit is not cooling properly, freezer section temperature at 2 degrees, fresh food section temperature at 55 degrees, found frost build up in air channels, found evaporator drain tube clogged, found large cracks in freezer section liner, fresh food section door gasket is not sealing properly, unit needs new fresh food section door gasket and evaporator drain tube cleared , customer does not want door seal replaced, cleared evaporator drain tube; ordrng 1 241786005 (Ff door seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near LaGrange, OH 44050

David R

Job Details: 03/03/2023

"Replaced agitator. Ran diagnostics. All components working, good. Op Test Ok"

We serviced a

JENN-AIR BEVERAGE CENTER

Model JUB24FRERS00

Near Rocky River, OH 44116

Angel

Job Details: 03/03/2023

"Cc that unit started making the loud sound again and its coming from inside the unit also played me a video and it was the bottom evap fan making the loud sound. Took apart unit and removed evap cover and found that the fan shroud was right up on the evaporator causing it to build up ice on it and making the loud scraping sound, found the evaporator was loose from the bottom coming forward and hitting the fan shroud causing it to scrape when the evaporator would have some frost buildup so I adjusted the evaporator to have more space between the fan shroud and evap installed the new fan and reassembled all parts opt test good."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Wellington, OH 44090

David R

Job Details: 03/03/2023

"Units is stacked. Cc unit not draining. Getting F9E1 no drain error. pet hair getting clogged around unit and causing not to drain. Checked drain pump housing, Cleared. Ran unit. Draining properly now. Calling whirlpool to document. Unit itself is working properly. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Willoughby, OH 44094

Joe O

Job Details: 03/03/2023

"Cc: not agitating, drain pump continuously runningFound error codes f1e1(main control fault) f3e1(pressure system fault). Canceled drain. Entering diagnostics unit started draining again. Found unit is receiving proper power. No indicator on control. Needs controlCustomer does not want to repair at this time; ordrng 1 W11417466 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HV07

Near Elyria, OH 44035

Marie V

Job Details: 03/03/2023

"Cc that the unit shows an error code. Confirmed, verify from pin 1 to 2 on connector sensor has 10kohms. In range unit will need new control.. ; ordrng 1 W11342846 (Control)"

We serviced a

GE DISHWASHER

Model GDT530PGD4BB

Near Lorain, OH 44053

Marie V

Job Details: 03/03/2023

"Cc that the unit is not getting water. Stared unit , unit stared washing, canceled cycle and try few more times. Found motor stopped working. Unit will need new motor. Cust will call back if he wanst to continue.,; ordrng 1 WD49X23778 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near Rocky River, OH 44116

Manny

Job Details: 03/03/2023

"Replaced parts ordered, ran harvest and fill test no leaks, customer states that one of the drawers front keeps coming off, verified and clip is broken, ordering pan front, customer will install. Opt test ok; ordrng 1 W11336585 (Pan-front)"

We serviced a

JENN-AIR RANGE

Model n/a

Near Lorain, OH 44053

Marie V

Job Details: 03/03/2023

"Cc that the unit door is locked after trying to do a selfclean. Got it unlocked, motor getting power to try to get it open. But is not working. Also looking for the part, shows discontinued, called BJ to try to find, is not available. Cust will try to find part on his own. If he finds the part he will give us a call."

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS2

Near Madison, OH 44057

Dan

Job Details: 03/03/2023

"Installed new door glass, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HZ1

Near Wickliffe, OH 44092

Corina H

Job Details: 03/03/2023

"CC that the oven never gets to the correct temperature. Confirmed. Found the bake element is open. Will need a new bake element ; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

KENMORE REFRIGERATOR

Model 596.72003016

Near Mentor, OH 44060

Jason N

Job Details: 03/03/2023

"Recovered refrigerant. Installed evaporator, compressor and uv dye drier. Pulled vacuum on system to 29 in/hg. Recharged system with 5.0oz. Of r 134a. Low side stable at 8psi, good frost pattern starting. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Aurora, OH 44202

Joe O

Job Details: 03/03/2023

Cc: rattling noiseFound damper excessively loud. Needs damper; ordrng 1 WPW10479155 (control)

We serviced a

GE DISHWASHER

Model PDT715SMN3ES

Near Newbury Township, OH 44065

Joe O

Job Details: 03/03/2023

"Cc: not washing properlyRan test cycle, found unit is filling and washing. Found unit is not diverting water to spray arms. Needs control and diverter disk ; ordrng 1 WD21X25992 (Control) and 1 WD19X25637 (Diverter disk assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Newbury Township, OH 44065

Joe O

Job Details: 03/03/2023

"Installed control, harness, power cord, actuator. Ran auto test and calibration. Ran normal cycle. Unit filling and agitating. Plug sits loose in outlet, advised customer to replace out let. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model Wfg550s0hz0

Near Rocky River, OH 44116

Angel

Job Details: 03/02/2023

Cc. Igniter not firing burners consistently. Confirmed cc took top off to find build up of food and debris. Removed and Cleaned burner heads. Tested opt good. Instructed customer on proper way of igniting burners and cleaning burners.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Lorain, OH 44053

Marie V

Job Details: 03/02/2023

Cc that the unit build up lint at the end of outside vent. Had company come and clean vent. Tested unit. Unit is cycling properly in range also is blowing a lot of air from the back. Nothing that i can fin that unit has any issue. Other than vent clogged somewhere. Vent is not too long either. No issues found. Also took lint trap out to verify inside and is clean. Op test ok

We serviced a

WHIRLPOOL WASHER

Model MVW8230HC0

Near Garrettsville, OH 44231

Brian M

Job Details: 03/02/2023

Cc unit not powering on No light on indicator Needs control ; ordrng 1 W11426291 (Control) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Mentor-on-the-Lake, OH 44060

Dan

Job Details: 03/02/2023

"Customer complaint that unit is not starting, started normal wash cycle, unit filled, found customer was not hitting start button twice, showed customer how to start unit, unit is operating as designed"

We serviced a

WHIRLPOOL DRYER ELE

Model WED5100HW2

Near Diamond, OH 44412

Brian M

Job Details: 03/02/2023

Cc dryer not turning on Found motor humming and stopped Needs blower a d motor ; ordrng 1 W11549461 (Motor) and 1 WP697772 (blower wheel)

We serviced a

GE REFRIGERATOR

Model GSH25JFTABB

Near Mentor, OH 44060

Dan

Job Details: 03/02/2023

"Customer complaint that unit is not cooling, freezer section temperature at 31 degrees, fresh food section temperature at 40 degrees, partial frost pattern on evaporator, compressor is making lots of noise, unit needs new evaporator, compressor, and filter drier , customer does not want repair ; ordrng 1 WPW10143759 (Drier) and 1 WR87X29147 (Evaporator) and 1 WR87X20798 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Rocky River, OH 44116

Angel

Job Details: 03/02/2023

"Cc. Fan making metal to metal grinding noise. Confirmed cc, removed convection fan cover, fan wobbling while spinning making contact with fan housing. Changed convection van. Reassembled and tested fan opt good."

We serviced a

WHIRLPOOL WASHER

Model WTW4900BW1

Near Lakewood, OH 44107

Angel

Job Details: 03/02/2023

"Cc. One point unit over filled, some times clothes dont spin out correctly. Ran diagnostics found code f0e2 over suds condition. Reset fault codes, ran test cycle, ran calibration of unit but heard the cam slipping So we looked underneath washer removed cam and found it was stripped and the gearcase shaft as well. Unit will need cam, belt, gearcase, and also ordering drive motor because pulley is worn out.; ordrng 1 W11454372 (Gear case), used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Willoughby, OH 44094

Joe O

Job Details: 03/02/2023

"Cc: chattering noiseFound damper is chattering. Needs damper ; ordrng 1 W11236851 (diffuser)"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Willowick, OH 44095

Joe O

Job Details: 03/02/2023

"Cc: not spinning clothes outFound no stored error codes. Ran auto test. Unit spinning, very well balanced. Ran drain and spin. Could not duplicate issue. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Painesville, OH 44077

Jason N

Job Details: 03/02/2023

"Cc not turning on, door not latching Found unit will not power on. Checked power in from outlet, 0v. Unit on same receptacle as disposer. Disposer is also not working. Checked breaker for receptacle. Breaker was tripped, reset breaker. Unit powered. Started cycle to ensure proper operation. No issues with door latch. Operation test good."

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