Service History 365 - Fred's Appliance

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Elyria, OH 44035

Gabriel P

Job Details: 10/11/2021

"Plug in unit and it heat also cycling of and on as design,opt test ok"

We serviced a

MAYTAG WASHER

Model MHW5630HW1

Near Lorain, OH 44053

Angel

Job Details: 10/11/2021

Replaced water valves tested unit no more noise from valves. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Willowick, OH 44095

Corina B

Job Details: 10/11/2021

"CC that the unit is clicking. Confirmed. Ran diag F8 2 - Fill valve electrical problem. Checked the valve 1300 ohms. 0 volts from the control. Unplugged the fan, unit started to work. Will need a fan and vent. ; ordrng 1 W11414073 (Vent) and 1 W11038734 (Tube) and 1 W11545290 (Cover)"

We serviced a

FRIGIDAIRE WASH/DRY COMBO

Model FFLE3911QW0

Near Willoughby, OH 44094

Jason N

Job Details: 10/11/2021

"Customer not available, office at this complex not open till 9am, contacted office. Unable to contact customer, MP advise to tag it. No place to tag, as this is an apartment. Based on jobs notes, if parts ordered previously that were installed by personnel here, didnt resolve the issue, unit will need the main control. Adding quote. ; ordrng 1 5304511966 (Main control)"

We serviced a

MAYTAG DRYER

Model MEDB400VQ0

Near Parma, OH 44134

Gabriel P

Job Details: 10/08/2021

Ran unit check for any electrical burning took back panel and took unit apart no burning wires but did found some lint burn at the heating element thats it everything else working as design

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHW03

Near Lorain, OH 44055

Angel

Job Details: 10/08/2021

Replaced ui and steamed out evaporator. Set temperature on unit and asked customer to wait at least 24hrs fir proper cooling. Opt test ok.

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VEM7

Near Independence, OH 44131

Gabriel P

Job Details: 10/08/2021

Wrong control ordering part again schedule for Thursday ; ordrng 1 WPW10120827 (Control)

We serviced a

SAMSUNG DRYER

Model DV363EWBEUF/A1

Near Mentor, OH 44060

Corina B

Job Details: 10/08/2021

"Replaced the heating element. Cleaned the dryer out a lot of lint. Turned dryer on drum was full of smoke. Took unit back apart looks good. Turned dryer on with front cover off, heating element not turning on when off. Air fluff good. Cycling on and off properly. Called BJ oils on the heating element when new. Checked the vent, good airflow. ; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT311FFFZ02

Near Mayfield Heights, OH 44124

Brian M

Job Details: 10/08/2021

Removed foam

We serviced a

MAYTAG DRYER

Model MaeDB835DW4

Near Chagrin Falls, OH 44023

Brian M

Job Details: 10/08/2021

Cc unit not powering on Found unit not getting power from outlet Needs electrician

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model GAFZ30FDGB02

Near Avon, OH 44011

Marie V

Job Details: 10/08/2021

"Replaced Light, And adjusted pedal with screw and lock tite, tested it, press on pedal and hold , door opens. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Cleveland, OH 44111

Gabriel P

Job Details: 10/08/2021

Unit is under one year warranty check unit found no issues advise customer to pause unit when is of balance and re arrange clothes also show her how to operate unit better

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Cleveland, OH 44111

Gabriel P

Job Details: 10/08/2021

Replace cam opt test ok

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Newburgh Heights, OH 44105

Manny

Job Details: 10/08/2021

"Cc unit smoking when comes on, found unit other extensive damage on back , unit will need a cabinet bulkhead and heater vent housing.; ordrng 1 W11417445 (Cabinet) and 1 W11299301 (Bulkhead) and 1 W11104018 (Heater vent housing)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS0

Near Amherst, OH 44001

Angel

Job Details: 10/08/2021

Cc that spray arm is not spinning. Verified ran a normal cycle and the arm were spraying but not enough cleaned out spray arms were clogged with food did a cup test and all cups had even water all around. Explained to customer to prime hot water before running dishwasher and to clean at least 1 a month the filter. Unit working as designed. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WFC7500VW2

Near Perry, OH 44081

Dan H

Job Details: 10/08/2021

"Customer complaint that unit is not powering up, confirmed, 120vac to control, unit needs new control; ordrng 1 WPW10192966 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE COOKTOP GAS

Model ZGU375NSD1SS

Near Chardon, OH 44024

Jason N

Job Details: 10/08/2021

Cc unit burners not working correctly. Found when any of the burners is turned on all the burners continue to spark even though flame is present. Unit is using re ignition spark module. Unit will need new module.; used 1 WB13T10076 (Spark module) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Mayfield Heights, OH 44124

Corina B

Job Details: 10/08/2021

Replaced the control. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near North Ridgeville, OH 44039

David R

Job Details: 10/08/2021

Left leveling leg needed be adjusted. Now sitting right and not wobbling. Good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Bay Village, OH 44140

Marie V

Job Details: 10/08/2021

"Steamed out evap, replaced fan with harness and control board. Op test ok . Advice cust to allow 24 hours for unit to reach normal temps."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near North Ridgeville, OH 44039

David R

Job Details: 10/08/2021

"Cc unit making noise. Replaced belt and cam. Tested. Good. No noise. Op test ok. ; used 1 WPW10006384 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB7749AWB1

Near Strongsville, OH 44149

David R

Job Details: 10/08/2021

"Cc unit buttons on UI not all working. Found cable on UI control started to turn brown and corrode. Will need control panel. Customer paid SVC only, do not order parts. ; ordrng 1 W10811148 (Control panel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Newbury Township, OH 44065

Jason N

Job Details: 10/08/2021

"Cc unit not completing cyclesCustomer stated unit is doing same thing as before, filling but not washing. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Ran shift test from agitate to spin several times, no issues found. Had customer start normal load, unit sensed, filled and started into wash cycle. Observed cycle for 20 minutes. No issues found with unit at this time. Unit is working as designed."

We serviced a

GE ICE MAKER

Model UCC15NJBII

Near Solon, OH 44139

Jason N

Job Details: 10/08/2021

"Cc need ice maker cleanedCustomer wants to have unit cleaned out. Emptied ice, steamed inside of unit. Wiped out with customer supplied ice maker cleaner solution. Flushed unit. Started unit back into ice production."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV05

Near Bedford, OH 44146

Jason N

Job Details: 10/08/2021

Installed ice container. Ran dispense test on cubed and crushed options. Both dispense tests good. Op test good.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Chagrin Falls, OH 44023

Brian M

Job Details: 10/08/2021

Cc of leak Leaking from drain tube (house) Advised on plumber

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Kent, OH 44240

Brian M

Job Details: 10/08/2021

"Cc unit not making ice Found e2 errors cant find home position Needs ice maker customer also wants new bin ; ordrng 1 WPW10764668 (ice maker) and 1 WPW10347093 (ice container), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED20PKXBN00

Near Elyria, OH 44035

Angel

Job Details: 10/08/2021

Replaced timer with new one. Tested defrost function opt test no good heater was not turning on heater had continuity and the new bimetal that was installed prior visit had 120vac.Called BJ and had me jump out the bimetal wires to see if the heater turns on and it did and also BJ explained that if the bimetal had 120vac while in defrost bimetal is bad because it should be open with no voltage for the heater to receive the 120vac it needs to turn on. Will need a new bimetal installed. Ordering part.; ordrng 1 WPW10225581 (Bi-metal)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Mayfield Heights, OH 44124

Joe O

Job Details: 10/08/2021

Installed wash plate and gear case. Ran auto test and calibration. Op test okCard didnt show if it was approved. Office to contact if card did not go through.

We serviced a

WHIRLPOOL DRYER

Model WED6200SW1

Near Westlake, OH 44145

Gabriel P

Job Details: 10/08/2021

Unit never shut of while in home cannot duplicate issue advise to monitor working as design

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GL0

Near Cleveland Heights, OH 44106

Jason N

Job Details: 10/08/2021

"Installed vent motor and tube. Ran wash test, ghost button presses still present during cycle. Called wp techline, Drew, check voltage again at j-box. Check for feedback through N and ground. Found 4vac running through N and ground. Found ground improperly connected to j-box causing a floating ground. House wiring does not have a dedicated ground wire, using shield as ground loop, but shield was not connected to j-box at installation, no lock ring on box connector. Connected unit ground wire directly to shield. Ran wash test for 15 minutes, no UI ghost button issues present. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Kent, OH 44240

Brian M

Job Details: 10/08/2021

Cc unit was saying unbalanced He moved and leveled unit and hasnt had the error return Ran diagnostics verified leveled OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WFW8620HW3

Near Bay Village, OH 44140

Marie V

Job Details: 10/08/2021

"Cc that the bottom drawer does not close all the way. Confirmed, found hose that is use to drain the drain pump out off the cover. Corrected issue. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Mayfield, OH 44143

Joe O

Job Details: 10/08/2021

"Installed water valve. Ran test cycle, unit still not filling. Pulled unit checking for blockages. Could not locate any blocked lines. Ran test cycle again, unit filled but would not wash. Pulled error code f7e2(variable speed motor failure) ohmed out motor from control. Motor checked good at 17ohms. Reconnected everything. Tested. No good. Needs control and sump assembly; ordrng 1 W11460946 (Sump assembly) and 1 W11462460 (Control)"

We serviced a

KITCHENAID ICE MAKER

Model KUIX305EWH0

Near Woodmere, OH 44122

Manny

Job Details: 10/08/2021

Replaced recirculating pump. Operation test ok. Unit is cooling. Good water flow on evaporator plate.

We serviced a

KING KITCHEN REFRIGERATOR

Model KRSC503ESS01

Near Bay Village, OH 44140

Gabriel P

Job Details: 10/08/2021

Found ice underneath ice bin it could be cause by ice getting jam on the chute I also did the 2 tablespoons of water on ice chute and it hold it pass clean all ice and water advise customer to monitor

We serviced a

WHIRLPOOL RANGE

Model WFG520S0AS1

Near Avon Lake, OH 44012

Gabriel P

Job Details: 10/08/2021

Found tray for cooking underneath range bumping against ignitor clear out and it started working better check sensor probe is good check harness is not the insolate one but is good customer will monitor it opt test ok

We serviced a

MAYTAG DISHWASHER

Model MDBH979SAW0

Near Ravenna, OH 44266

Brian M

Job Details: 10/08/2021

"Cc unit sticking on light wash Found UI not functioning properly Have to hit normal a few times for it to select Needs UI ; ordrng 1 W10811166 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WASHER

Model 110.2233

Near Lorain, OH 44055

Angel

Job Details: 10/08/2021

"Cc that unit is not starting. Verified ran diagnostics found error code F5E1 lid switch fault, F5E2 lid lock fault, and F2E1 stuck key. Tested lid lock in diagnostics and would not do anything will need new lid lock replaced. Gave estimate to customer. Do not order part.; ordrng 1 W11307244 (Latch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC1

Near Highland Heights, OH 44143

Joe O

Job Details: 10/08/2021

Customer received incorrect control. Control sent is a control box for a refrigerator or freezer. The box had 2 different part numbers on it. Re ordering controlControl out of stock. Office to reschedule ; ordrng 1 W11352122 (Control)

We serviced a

WHITE-WSTINGHSE FREEZER

Model FU211LRW5

Near Willoughby, OH 44094

Joe O

Job Details: 10/08/2021

Cc: frostingFound gap in gasket. Steamed out gasket. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Streetsboro, OH 44241

Brian M

Job Details: 10/08/2021

Missing encoder did not realize its not included on the UI ; ordrng 1 W11481116 (Encoder) and 1 W11414312 (Harness)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TE3

Near South Euclid, OH 44121

Jason N

Job Details: 10/08/2021

Recovered refrigerant. Installed compressor. Pulled vacuum on system to 28 in/hg for 15 minutes. Held vacuum. Recharged system with 5.5oz. Of r134a. Low side pressure stable at 2psi. Unit starting to cool. Advised customer to allow unit to cool for 24 hrs before restocking. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Westlake, OH 44145

Angel

Job Details: 10/08/2021

Installed shaft for ice maker tested. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KUDC03IVBS3

Near Mentor, OH 44060

Joe O

Job Details: 10/08/2021

Installed ui. Tested. Op test ok; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Aurora, OH 44202

Brian M

Job Details: 10/08/2021

Installed UI Opt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM

Near Brooklyn, OH 44144

Angel

Job Details: 10/08/2021

"Cc that unit is not making ice. Verified temperature and freezer was at 6* and ff section at 40* trie to cycle ice maker and would not cycle. Verified power good also tried to reset and it would still not cycle. Will need new ice maker. Ordering ice maker.; ordrng 1 WPW10715709 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Mentor, OH 44060

Joe O

Job Details: 10/08/2021

Cc: not workingFound error code f8e1(long fill no fill). ran auto test. Found no cold water. Replaced water valve. Ran auto test and calibration. Op test ok ; used 1 W11210459 (VALVE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 10/08/2021

Cc of frost build up in freezer At time of appointment there was no ice build up Spoke with customer sounds like normal condensation according to whirlpools article Showed customer article Advised on door sealing

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Newbury Township, OH 44065

Brian M

Job Details: 10/08/2021

Cc of noise Noise coming from tub hub Replaced using truck stock OP Test Ok ; used 1 W10528947 (HUB) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1814LW8

Near Cleveland, OH 44110

Jason N

Job Details: 10/08/2021

"Recovered refrigerant, installed evaporator and filter drier. Pulled vacuum on system to 28 in/hg for 15 minutes. Held vacuum. Charged system with 4.25 oz. of r 134a. Compressor not pumping well, low side reading 27psi after charge. Very little frost pattern. Unit needs compressor. Customer does not want to continue repair ; ordrng 1 5304507765 (Compressor)"

We serviced a

AMANA WASHER

Model NTW4605EW0

Near Cleveland Heights, OH 44118

Angel

Job Details: 10/08/2021

"Replaced gear case, shifter, screws, harness, suspension, and spanner nut. Ran calibration and auto test. Opt test ok."

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near University Heights, OH 44118

Corina B

Job Details: 10/08/2021

CC that the lower oven is not heating. Confirmed. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok ; used 1 12400035 (IGNITER) from stock

We serviced a

JENN-AIR WALL OVEN

Model JMW2430DS01

Near Shaker Heights, OH 44122

Corina B

Job Details: 10/08/2021

"CC that there is a fault code f2e1 on the control. Ran diag f2e1 stuck key. Will need a new ui. Cust does not have the receipt. Called BJ, part still under warranty. ; ordrng 1 W10887855 (Ui)"

We serviced a

KENMORE REFRIGERATOR

Model 59665932404

Near Shaker Heights, OH 44120

Manny

Job Details: 10/08/2021

"Cc unit keeps shutting off, displaying 2 lines on display, verify that the unit is turning off the cooling on its own, unit will need a main electronic control. used 1 WPW10503278 (CNTRL-ELEC), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near South Euclid, OH 44121

Corina B

Job Details: 10/08/2021

"CC that the light are not working. Confirmed. Replaced the freezer led, lights turned on flickering. Replaced the the led driver. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Cleveland, OH 44119

Corina B

Job Details: 10/08/2021

"CC that the unit will not start. Confirmed. F5E2 LID LOCK FAULT checked the lock, open. Replaced the lock from t/s. Ran a calibration. Started a rpdrain and spin. Opt test ok. ; used 1 W10404050 (LATCH) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, OH 44119

Corina B

Job Details: 10/08/2021

CC that there is a little ice in the front of the freezer. Confirmed. Raised the freezer door. Siliconed the liner. Opt test ok; used 1 WP487576 (NYLON SHIMMING WASHER) from stock

We serviced a

GE REFRIGERATOR

Model GYE22HSKBSS

Near Mentor, OH 44060

Dan H

Job Details: 10/08/2021

"Customer complaint that fresh food section is not cooling, fresh food section temperature at 58 degrees, freezer section temperature at -2 degrees, fresh food section evaporator fan is not running, unit needs new fresh food section evaporator fan; ordrng 1 WR60X26866 (Ff ev fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW9150WW00

Near Mentor, OH 44060

Dan H

Job Details: 10/08/2021

"Customer complaint that door stays locked and unit is not starting, confirmed, ran diagnostics found f1e1(eeprom error) error code, unit needs new control, customer does not want repair ; ordrng 1 WPW10525361 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ1

Near Painesville, OH 44077

Dan H

Job Details: 10/08/2021

"Customer complaint oven is not heating properly and a popping noise, started bake for 350 degrees, temperature after preheat at 351 degrees, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, OH 44130

David R

Job Details: 10/08/2021

"Ice building up in FZ still. Called techline. Tested thermistor, good. 120 coming from control to heater, good. Found ohms reading for heater way too high. Ordering heater.; ordrng 1 W11546606 (Harness) and 1 W11546981 (Heater)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Jefferson, OH 44047

Dan H

Job Details: 10/08/2021

"Customer complaint that unit is making loud banging noises, ran diagnostics found f0e9(ob pause) and f0e5(off balance) error codes, suspension is good, ran high speed spin in manual test cycle, unit spun , no banging noises heard, customer put a load in unit, ran drain and spin cycle, found drain pump mounts broken causing drain pump to bounce off of floor; ordrng 1 W11396717 (Drain pump)"

We serviced a

JENN-AIR MICROWAVE

Model JMD2124WS

Near Bay Village, OH 44140

Marie V

Job Details: 10/08/2021

"Replaced diode, capacitor, transformer and magnetron. Tested unit outside with a cup with water pass. Installed unit and tested. Pass. Op test ok"

We serviced a

KENMORE WASHER

Model 41741122410

Near Conneaut, OH 44030

Dan H

Job Details: 10/08/2021

"Installed new bellow, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF3000ESS01

Near Rocky River, OH 44116

Marie V

Job Details: 10/08/2021

"Replaced control and thermistor, and set unit to recommended temps. Advice cust to allow 24 hours to reach normal temps. Op test okBrought core for return"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1821TFA

Near Ashtabula, OH 44004

Dan H

Job Details: 10/08/2021

"Left hand side of drawer track was ordered, its the right side thats broken, ordering right side drawer track; ordrng 1 240530701 (Rh track)"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Cleveland, OH 44135

Marie V

Job Details: 10/08/2021

"Replaced control and drain pump, ran calibration and auto test. Pass. Op test okNo core for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Parma Heights, OH 44130

David R

Job Details: 10/08/2021

"Cc unit in FZ condensation and Freezing. Found FZ door leaning and rubbing against bottom door. Gap in gasket. Took FZ off and placed two washers under, readjusted door. Not leaning anymore. Let customer know compressor and FZ fan sound normal. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Cleveland, OH 44109

David R

Job Details: 10/08/2021

"Cc unit not cooling, high pitched noise. Found compressor high wattage and amps, overloading. Sealed System repair. Ordering compressor and evap, use evap if needed.** requesting double labor ** 4 job count; ordrng 1 W10836706 (Evap) and 1 WPW10507886 (Comp)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Cleveland, OH 44105

David R

Job Details: 10/08/2021

"Cc unit not cooling. FZ is good with temp. FF temp reading 45-50. Found deli control not working, harness might also have a rip in it. Found FF evap covered with ice. Called techline. Service pointer covers over customer problem. Documented parts needed. Wrote down on LBC numbers for deli control and harness but not needed at this time of customer doesnt want to. Wrote up in pvr parts need to fix ice build up. ordrng 1 W11087438 (Evap harness) and 1 W11457241 (Pan drip) and 1 W11188493 (Cover) and 2 W11456069 (Clamp)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765C2

Near Cleveland, OH 44128

David R

Job Details: 10/08/2021

"Customer wanted us to check over unit. Ran diagnostics, no error codes. Ran test, all components working good. Customer also had questions regarding changing out the water hoses hooked up to unit. Let customer know that not covered under warranty. Could purchase hoses from Home Depot, Lowes. Have someone install. As far as the unit goes. Unit checks good. Agitating and spinning. No noises, good. Op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN602EPA01

Near Westlake, OH 44145

Manny

Job Details: 10/08/2021

"Cc unit left cabinet trim is bend and filter cap was broken also stated that right hinges friction washer is thorn, verify trim needs to be replaced filter cap is good filter have a tab broken but still function, customer cant find parts sent if she find the parts we will replace when we come back for the trim we can replace then.; ordrng 1 W11173662 (Left cabinet trim)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Avon, OH 44011

Gabriel P

Job Details: 10/08/2021

Customer ran dishwasher before I arrive so I can hear noise and found squeaking noise coming from motor spoke to bj senior tech ask to order pump assembly just in case ordering motor assembly ; ordrng 1 W11416362 (Motor assembly)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Maple Heights, OH 44137

David R

Job Details: 10/08/2021

"Cc unit door is not sitting right. Found door is damaged and broken at bottom. Will need new door and broken pieces, bracket, closet, badge. Giving estimate ; ordrng 1 LW10413519 (Right door) and 1 WPW10470155 (Closer) and 1 W11178521 (Badge) and 1 WPW10397055 (Bracket) and 1 W11544568 (Thimble), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Mentor, OH 44060

Joe O

Job Details: 10/08/2021

Cc: gap in ff doorAdjusted ff door. Added silicone to ff compartment to assist with sealing. Op test ok

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X16DW06

Near Lorain, OH 44053

Gabriel P

Job Details: 10/08/2021

Replace cord opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC500ESS01

Near Westlake, OH 44145

Manny

Job Details: 10/08/2021

"Found Evan cover in ice, steamed the evap and evap cover, Replaced evap fan tested thermistor at control board found thermistor out of range 13.5k ohms and it should have been 5.3 ohms at 50 degrees replaced thermistor opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Fairview Park, OH 44126

Manny

Job Details: 10/08/2021

"Cc unit is not spinning, found error code F0e3 and F0e5. For overload and off balance load. Found latch not engaging. Replaced latch with T/S w1081040, ran diagnostics and calibration op test ok.; used 1 W10810403 (LID LATCH) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Geneva, OH 44041

Dan H

Job Details: 10/08/2021

"Customer complaint that unit is not going into wash cycle, ran diagnostics found f8e1(long/no fill) and f3e1(pressure system fault) error codes, valves open, good water flow, started normal wash cycle, unit filled too much and canceled cycle, pressure hose is clear, unit needs new control; ordrng 1 W11116592 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Strongsville, OH 44136

David R

Job Details: 10/08/2021

"Cc unit was not cooling either FF or FZ but since then customer unplugged unit and let sit, plugged back in and has been working fine. First thing, tested temps. In FZ ranging from -1 to 2*. In FF ranging from 36-39*. Ram through diagnostics, all fans working. Icemaker is good, producing ice. Let customer know might have been a stuck really or glitch on control. By unplugging it, made the unit correct itself. Unit is good as of today. Customer to monitor for any changes. Op test ok."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ4

Near Ravenna, OH 44266

Brian M

Job Details: 10/07/2021

Cc display cutting In and out Found display dim Needs display and Control ; ordrng 1 W11192682 (cntrl-elec) and 1 W11182110 (cntrl-elec)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW02

Near Seven Hills, OH 44131

David R

Job Details: 10/07/2021

Replaced FZ door. No gaps in gasket. Good. Op test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH00

Near Cleveland, OH 44113

Manny

Job Details: 10/07/2021

"Cc unit not cooling on both sections, confirmed unit was 78 degrees in bot sections. Compressor is seized up and will not start, just humming, compressor drawn 11amp, unit will need a seal system repair, customer will not proceed with the repair. Cx thought that the 10 year warranty sticker on the door would cover the seal system repair, I explained that it only cover for the cost of the compressor, but he can try contacting tech support and see if he can get a concession for the repair. ; ordrng 1 W10836706 (Evap) and 1 WPW10143759 (Drier uv) and 1 W11209866 (Compressor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GIBSON FREEZER UPRIGHT

Model FV13M2WXFD

Near Mentor, OH 44060

Joe O

Job Details: 10/07/2021

Found start device failed. Replaced start device. Unit cooling. Op test ok ; used 1 8201786 (STARTER) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KSRP22FNBT00

Near Shaker Heights, OH 44122

Corina B

Job Details: 10/07/2021

Replaced the ice door kit and the cams. Steamed out the ice bin. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Shaker Heights, OH 44120

Manny

Job Details: 10/07/2021

"Cc unit frost up again in the freezer also stated that we are taking too long with the parts, I explained that we are trying to get the parts but there is a shortage on the parts and we will have to wait until they are in stock. Verify that evap was frosted over, steamed and remove the evap cover and placed unit in a force defrost cycle, steamed evap and informed that customer that the unit is going to keep frosting up since we need the parts that we order in order to solve the issue.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Willoughby, OH 44094

Joe O

Job Details: 10/07/2021

Cc: clunking noiseRan auto test. Unit seems very well balanced. Found screeching noise in gear case. Ran drain and spin. No clunking noise found. Needs gear case.; ordrng 1 W11454741 (Gear case)

We serviced a

KITCHENAID DISHWASHER

Model KDFM204KPS0

Near Westlake, OH 44145

Marie V

Job Details: 10/07/2021

Cc that the unit will not work. Confirmed. Took panel off and check power at the terminal block 120V check power at the control has about 20 V found fuse on harnes blown. Unit will need main control and harness. Office will contact once they have eta on the parts. ; ordrng 1 W11213032 (Harness) and 1 W11462461 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 10/07/2021

"Replace heater,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near North Olmsted, OH 44070

Gabriel P

Job Details: 10/07/2021

Found condenser vibrating to the cardboard correct issue opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVB08

Near Cleveland Heights, OH 44106

Corina B

Job Details: 10/07/2021

Replaced the gaskets. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS05

Near Aurora, OH 44202

Brian M

Job Details: 10/07/2021

Customer pointed out scratches in handle Needs handle ; ordrng 1 W11518518 (Handle)

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Bedford, OH 44146

Manny

Job Details: 10/07/2021

"Unit was buried, ask manager if the can pull it out so I can work on it, she asked if I can wait 10 mins so she can have someone move the unit out, Connected unit to power started regular cycle, all functions are working correctly. Good igniter glow cant verify ignition since there is no gas hooked to unit. No issue found with the unit."

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Mentor, OH 44060

Joe O

Job Details: 10/07/2021

"Cc: not starting, humming noiseFound motor just humming. Spinning that basket the unit will start. Needs motorMotor shows under 10 years parts only warranty; ordrng 1 W11126010 (motor-drve)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Lakewood, OH 44107

Marie V

Job Details: 10/07/2021

"Cc that she will put soap in unit but unit didnt start and did not wash the dishes and that she did not hear anything happening inside unit, that when she press start the unit will make a beeping noise. Started a normal cycle, unit started filling with water and motor was running. Canceled and ran diag, no error codes. While running auto test I had dispenser closed, it opened up. Pass. Took temps 145* inside unit after test was done. At this moment unit is working as designed. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Olmsted Township, OH 44138

Gabriel P

Job Details: 10/07/2021

Found defective shifter replace shifter opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS01

Near Olmsted Falls, OH 44138

Gabriel P

Job Details: 10/07/2021

"Found fresh food section evaporator frozen also found service pointer but customer will not fix ; ordrng 1 W10633627 (Fan) and 1 W11457241 (Drip pan) and 1 W10316760 (Thermistor) and 1 W10470981 (Gasket), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, OH 44108

Corina B

Job Details: 10/07/2021

CC that the unit does not finish a cycle. Confirmed. Found the shifter not in the cam and the door lock not locking. Hot and cold are switched. Reversed the waterlines. . Replaced the lock from t/s and shifter. Ran a calibration. Opt test ok ; used 1 W11307244 (DOOR LOCK) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Maple Heights, OH 44137

Manny

Job Details: 10/07/2021

"Replaced latch, ran calibration and diagnostics cycle opt test ok."

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