We serviced a
SAMSUNG DRYER
Model DV220AEW/XAA
Near Mentor, OH 44060
Dan H
Job Details: 05/20/2022
"Installed new element, op test good"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 05/20/2022
"Replace lid,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Strongsville, OH 44149
David R
Job Details: 05/20/2022
"Cc unit making high pitch squeaking noises. No error codes. Ran diagnostics cycle, squeaking noise in agitate. Found 2 coins worn down and stuck between washplate and basket, could be causing noise, removed. Ran on a Normal cycle with load inside for 15 mins. All normal sounds. Ran a drain and spin. All normal sounds. Unit is good. Op Test Ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Brecksville, OH 44141
Marie V
Job Details: 05/20/2022
"Cc that the unit is shaking a lot. Ran diag, no error codes. Ran auto test, unit started banging when spinning. Unit is leveled, found dampers need to be replaced as well as the belt. ; ordrng 1 W11239857 (Belt) and 1 W10780045 (Dampers)"
We serviced a
GE RANGE
Model JGBP90MEA1BC
Near Broadview Heights, OH 44147
Marie V
Job Details: 05/20/2022
"Replaced ignitor, preheat unit to 350*. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Olmsted Falls, OH 44138
David R
Job Details: 05/20/2022
"Replaced dryer kit and belt. Tested, good, Op Test Ok"
We serviced a
KITCHENAID WALL OVEN
Model KEBS278SBL04
Near Solon, OH 44139
Brian M
Job Details: 05/20/2022
"Cc unit not heating properly Found upper oven 250 degrees offFound bottom pan slightly warm Suspect element open recommend replacement of the temp sensor as wellNeeds element and sensor ; ordrng 1 WPW10131825 (sensor) and 1 WPW10207398 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Painesville, OH 44077
Dan H
Job Details: 05/20/2022
"Installed new drain pump, op test good"
We serviced a
MAYTAG WASHER
Model LAT8435AAE
Near Madison, OH 44057
Dan H
Job Details: 05/20/2022
"Customer complaint that unit is not filling with water, confirmed, found fuse on lid switch open, jumped out, unit filled, unit needs new lid switch ; ordrng 1 WP22001682 (Lid switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Broadview Heights, OH 44147
Marie V
Job Details: 05/20/2022
Ccthat the unit is not cooling. Confirmed. Took temps 16* freezer and 30* on freezer. Found lost of frost on freezer section. Unit will need new thermistor control and clip.; ordrng 1 W11172798 (Control) and 1 W11546684 (Clip) and 1 W10316760 (Thermistor kit)
We serviced a
GE REFRIGERATOR
Model PFSF6PKWABB
Near Solon, OH 44139
Brian M
Job Details: 05/20/2022
"Cc unit leaking water and ice maker not working Called GE Temped icemaker area 12 degrees Needs ice maker Heat probe Wr51x10141Wr02x12012751; ordrng 1 WR30X10097 (icemaker) and 1 WR02X12751 (refrigerator drain l) and 1 WR51X10141 (refrigerator drain h), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE
Model JGBS66DEK3BB
Near Geneva, OH 44041
Dan H
Job Details: 05/20/2022
"Customer broke oriface line, customer has part and want it installed , installed oriface line, op test good"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Maple Heights, OH 44137
Manny
Job Details: 05/20/2022
"Replaced control, replaced console but when took the protective film off the console is dented on both corner(see pics) reordering console.; ordrng 1 W10909669 (panl-cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Middleburg Heights, OH 44130
David R
Job Details: 05/20/2022
"R600 unit, Cc unit not cooling. Put compressor tester on. Bad compressor. Sealed system, lokring ; ordrng 2 W11490399 (Drier. Non UV)s and 1 W11370574 (Compressor kit) and 1 W11504419 (Coupler) and 1 W11504420 (Coupler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Ashtabula, OH 44004
Dan H
Job Details: 05/20/2022
"Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at 41 degrees, freezer section temperature at 2 degrees, partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Aurora, OH 44202
Brian M
Job Details: 05/20/2022
Customer showed pop Cc of ice production in freezer Found unit working properly at this time
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Aurora, OH 44202
Brian M
Job Details: 05/20/2022
F0e9 error Service bulletin stated update needs to be installed Called whirlpool service tool not yet capable of running this machine Sr#7733705532had to create a generic Maytag account .. and create a hotspot to run the update via the Maytag appRan update. Advised to run as normal
We serviced a
GE REFRIGERATOR
Model STS15ABRFRWW
Near Ashtabula, OH 44004
Dan H
Job Details: 05/20/2022
"Installed new evaporator fan motor, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Geneva, OH 44041
Dan H
Job Details: 05/20/2022
"Customer complaint that unit is leaking, turned on cold valve, hot valve, oxi valve, and fabric softener valve, ran drain pump , no leaks found, ran diagnostics test cycle, no leaks, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near Atwater, OH 44201
Brian M
Job Details: 05/20/2022
"Cc no cool Found compressor running and no frost pattern Needs sealed system repair Compressor, evap and drier ; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Atwater, OH 44201
Brian M
Job Details: 05/20/2022
Installed hose Called whirlpool,Replace flow sensor ; ordrng 1 W11535094 (Water)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Geneva, OH 44041
Dan H
Job Details: 05/20/2022
"Customer complaint that unit is not cooling, freezer section temperature at 72 degrees, fresh food section temperature at 72 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, unit needs new evaporator and filter drier; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Parkman, OH 44080
Brian M
Job Details: 05/20/2022
Installed valve and fan OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KENMORE DRYER
Model 417.947023
Near Cleveland, OH 44129
David R
Job Details: 05/20/2022
"Cc unit making loud scraping noises. Found screws in drum came loose from bearing causing drum not to spin. Replaced screws. Tested, good. Op Test Ok, bearing kit if ever needed in future. ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ1
Near Strongsville, OH 44149
David R
Job Details: 05/20/2022
"Replaced adjusters. Tested, good, Op Test Ok"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW1
Near Wellington, OH 44090
David R
Job Details: 05/20/2022
"Replaced main control. Ran bake at 350. Good, took 15 to preheat. Temp is good. Op Test Ok."
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1160CS09
Near Cleveland, OH 44113
Angel
Job Details: 05/20/2022
Called tech line and spoke about this unit because the frames are bent and cliff from tech line said they were not repairable. Cliff transferred me to another department for damages which was the first time Ive been transferred for this and they said there not covering units because its passed the 30days. Let them call to see what they were going to do.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM
Near Parma, OH 44129
Gabriel P
Job Details: 05/20/2022
Found unit cooling as design 37 on fridge and 0 on freezer gave customer some pointers of what coul happen at the time of no cooling advise to monitor
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Cleveland, OH 44109
Gabriel P
Job Details: 05/20/2022
"Found weak ignitor replace from truck stock,opt test ok ; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near Lakewood, OH 44107
Gabriel P
Job Details: 05/20/2022
"Replace motor shifter and capacitor then ran calibration and auto test pass also no error found working as designed,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model ITW4300SQ3
Near Cleveland, OH 44108
Jason N
Job Details: 05/20/2022
"Cc cold water is not coming in fast enoughRan wash cycle on cold setting, confirmed cold water is trickling in. Hot setting checks good. Checked cold water from wall source valve, good pressure and flow. Unit needs inlet valve assembly. ; ordrng 1 WPW10140917 (Inlet valve)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Brecksville, OH 44141
Marie V
Job Details: 05/20/2022
"After replacing tub, drain pump, installed dispenser and upper manifold. Tested unit and started leaking from motor. Unit will need new motor. Office will contact once they have eta on the part; ordrng 1 W11416363 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW04
Near Cleveland, OH 44111
Marie V
Job Details: 05/20/2022
Cc of frost that built up when door was open. Gave estimate to cleared out. Cust does not wants to continue.
We serviced a
KENMORE REFRIGERATOR
Model 106.58909801
Near Westlake, OH 44145
Gabriel P
Job Details: 05/20/2022
Found lots of ice all around icemaker clear ice found a crack underneath old icemaker replace new icemaker customer bought opt test ok
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland, OH 44108
Jason N
Job Details: 05/20/2022
"Cc unit making screeching noiseRan auto test, no abnormal sounds heard. Checked under unit, found evidence of wear on the belt guard from the drive pulley, but only on one side. Found a round marble object under unit which may be causing the pulley to contact the belt guard on one side when the tub drops with water/clothing load. Moved object from under unit. Ran deep fill wash test, unit filled and started washing, no abnormal sounds heard. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW06
Near Cleveland, OH 44102
Angel
Job Details: 05/20/2022
Reclaimed refrigerant replaced drier filter with dye filter and put unit into a 30 vacuum waited about 10mins and it held recharged unit with 3.7oz of R134a but unit started going into a vacuum called BJ because everything looked good but was going into a vacuum and said it has to be low on freon explained to him that i put what the label says and we added 1oz watched it and started getting frost on evaporator. Opt test ok asked customer to monitor for 24 hrs.
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ05
Near Cleveland, OH 44109
Manny
Job Details: 05/20/2022
"Cc unit not cooling, found compressor locked up checked compressor with tester and not running and pulling 9.82amps, tap system and have no pressure, charged with 145psi of nitrogen and heard a hissing sound coming from the drier filter steel tube, put my hand on steel tube and feel the nitrogen coming out really fast. Call techline spoke to Rick he ask if I can use any bubble agent to detect the leak and take a picture to send to attach to the file, took pictures and send them, he deemed unit not repairable and to advise customer to wait for a call from the product resolution team,. Used bullet piercing valve from T/S.; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FPGH3077RFD
Near Lakewood, OH 44107
Manny
Job Details: 05/20/2022
"Replaced control, temp sensor and potentiometer, ran bake to 350, oven preheated and took temp 368, let it sit for a bit and took temps again 359, and took temp one last time with customer present and temp was 364"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44135
Marie V
Job Details: 05/20/2022
Replaced glass door. Optest ok
We serviced a
WHIRLPOOL DRYER
Model GGW9200LL1
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/20/2022
"Replace ignitor,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS
Near Richmond Heights, OH 44143
Jason N
Job Details: 05/20/2022
"Cc unit no completing cycle, sometimes powers off and no respondingRan diagnostics, no codes stored. Ran auto test, unit powered off when wash pump turned on. Checked power in to unit at j-box. Found poor connection on hot side of j-box. Repaired connection and ensured all tight. Reran auto test cycle, unit I completed test, no issue found. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Strongsville, OH 44136
Angel
Job Details: 05/20/2022
Replaced drain pump made sure it was functioning and not leaking. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED72HEDW1
Near Chagrin Falls, OH 44022
Joe O
Job Details: 05/20/2022
Installed heating element. Found rollers and pulley seized. Installed dryer repair kit. Ran test cycle. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Avon, OH 44011
Gabriel P
Job Details: 05/20/2022
Replace sensor again and preheat oven and waited 20 minutes after it reach 350 and no error code came on advise customer to monitor if error comes on again then will need control
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HB06
Near Parma, OH 44130
Manny
Job Details: 05/20/2022
"Cc that rack is sparking when microwave is in use, asked customer if shes keeping the rack in all the time, she said yeah, I explained that in order for the rack not to spark, she needs food to absorb the microwaves, and advise her to keep the rack off unless she need to use it, ran test with water with the rack in and the water on top not spark, ran test with rack in and water under the rack unit sparks removed rack and reran test no sparks, customer will keep rack off. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Marie V
Job Details: 05/20/2022
"Cc that the unit is not making ice. Took temps, 40* fresh food section and 5* on freezer. Ran step 56 E2 , motor lost position , E5 timed ice making. Verify pressures on unit, working at the freezer pressure is at 0psi. Good. Check the gasket , called tech line Steve. verify all voltage, verify frost on freezer section #7733701251. Unit will need new control board. Cust will not fix. ; ordrng 1 WPW10675033 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model Mvwx655dw1
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/20/2022
"Cc that the unit is banging all the time even after fixing the clothes on the tub. Confirmed. Ran diag found error code f0e5 off balance load and f8e5 hot and cold reverse. Found dampers need replaced. Cust will do job himself. Op test ok; ordrng 1 W11130362 (Dampers), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0EH0
Near Avon, OH 44011
Gabriel P
Job Details: 05/20/2022
"Arrive early and customer let me in this job was supposed to be 2 job count but wants I replace all parts and connect power and error code pop on f9e0 miswired check all connections they are correct also check wires on terminal and voltage and they are correct as well call senior tech bj he check wire through video chat and he also said wires are correct he advise to order control,opt test ok ; ordrng 1 WPW10586737 (Control)"
We serviced a
MAYTAG DRYER
Model MEDC200XW3
Near Willoughby Hills, OH 44094
Jason N
Job Details: 05/20/2022
"Cc unit not starting Checked all thermals, found thermal fuse open. Replaced using truck stock part. Part and labor still under our warranty. Ran dryer op test, good heat and tumble. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS9
Near Chardon, OH 44024
Jason N
Job Details: 05/20/2022
"Cc unit not drainingCust stated he tried replacing chopper blade assembly, but assembly does not seem to be installed correctly. Confirmed, chopper screen rotated. Correct chopper blade install. Ran cancel/drain. No power to drain pump. Checked connections to main control, found broken wire inside door panel. Repaired wiring and wrapped up to insulate. Reran drain test, drain pump powered on and drained out unit. Op test good."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS04
Near Avon Lake, OH 44012
Angel
Job Details: 05/20/2022
Cc that unit was freezing stuff in one of the deli drawers and milk was spoiling fast if they set it on the door. Took temps in ff section and it was at 44* and it was not working in that section at the moment and freezer was at 2* explained to customer that the drawer they have the cheese where it freezes a little is where the air comes out in the vent right behind the drawer explained to her to switch out the cheese from that drawer and the milk since this refrigerator is so small inside they cant block the vent in the middle with food because if not it will block the air causing the cold to stay in back instead of flowing around unit. Ran some test to make sure all the fans and the damper was functioning as should and the thermistor temps averages and everything was testing perfectly. Explained to customer to monitor for now and try out what I explained to see how that works out for them. Opt test ok.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Wellington, OH 44090
David R
Job Details: 05/20/2022
"Cc unit not agitating or spinning. Found basket speed fault. Basket not moving in spin or agitate but if I turn the basket at the same time its trying to agitate or spin, motor will kick in. Ordering motor, cap and shifter ; ordrng 1 W10890624 (Motor) and 1 W10913953 (Actuator) and 1 W11428524 (Cap)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EBS02
Near Newbury Township, OH 44065
Joe O
Job Details: 05/20/2022
"Cc: frost in freezer, interior lights outFound freezer drawer not seated or closing correctly. Advised customer can cause freezer door not to close properly. Adjusted drawer. Could not find any gaps in seal. Replaced led with customer supplied led. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Cleveland, OH 44130
Manny
Job Details: 05/20/2022
"Replaced main control and adjusters, ran calibration opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Mentor, OH 44060
Jason N
Job Details: 05/20/2022
"Installed fill tube and door seal. Found ice maker jammed with ice, unable to cycle. Cleared ice from ice maker and ran manual harvest test. Ice maker indexed properly and filled mold with water. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Mentor, OH 44060
Joe O
Job Details: 05/19/2022
"Cc: not cooling properlyFound temps in ff section at 62 degrees, freezer at 40 degrees. Found evap cover completely frosted over. Unit has a full frost pattern. Ran manual defrost. Ohmed out thermistors from control. Ohmed out heater circuit. Heater circuit open. Ohmed out heater at heater. Needs evap harness. ; ordrng 1 W11545823 (Harness)"
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS4
Near Willoughby, OH 44094
Corina B
Job Details: 05/19/2022
"Replaced the control, light and holder. Opt test ok."
We serviced a
GE REFRIGERATOR
Model PFCS1RKZASS
Near Mentor, OH 44060
Corina B
Job Details: 05/19/2022
"CC that the unit is not cooling. Confirmed. Fz 10-30 ff 54. Found the evaporator fan no running. Will need a new fan. ; ordrng 1 WR60X10277 (Evaporator fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Chardon, OH 44024
Brian M
Job Details: 05/19/2022
Cc no water Found water line pinched and not allowing water to flow fixed line OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS05
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/19/2022
Replaced icemaker Unit cycled Advised to watch OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Thompson, OH 44086
Jason N
Job Details: 05/19/2022
"Cc unit not dispensing iceCustomer stated ice is clumping together and unable to dispense. Confirmed ice is clumped and fused in ice container. Checked seals on ice door and freezer passages. Advised customer that if ice is not being used regularly, to dump ice container periodically to prevent older ice from fusing and clumping. Dropped freezer temperature to -3f. Quoted ice door and ice container seals, but advised no guarantee that it will prevent ice fusion. ; ordrng 1 W11189145 (Ice door) and 1 W10853441 (Gasket)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Painesville, OH 44077
Jason N
Job Details: 05/19/2022
"Cc unit lid latch broke Found latch and bezel broken away. Replaced latch assembly and bezel using customer supplied pre Id parts. Ran operation test, all functions passed. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Mayfield Heights, OH 44143
Manny
Job Details: 05/19/2022
"Cc unit not making ice, found evap frost up. And bimetal is open, unit need evap harness ; ordrng 1 W11224591 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Grafton, OH 44044
David R
Job Details: 05/19/2022
"Customer had POP 10/18/21 but doesnt have model on receipt, customer calling Home Depot. Did not get POP in time before I left. Gave estimate to customer, customer going to email or text receipt to office. Cc unit not working, broken belt, replaced kit, tested, good. Op Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Perry, OH 44081
Dan H
Job Details: 05/19/2022
Installed new control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS965CIAH00
Near Middleburg Heights, OH 44130
Marie V
Job Details: 05/19/2022
"Cc that the ice maker is not working and that fresh food section is froze few things but not all the time. Took temps freezer was at 2* and fresh food at 35*. Saw the drawers not lined up. Explain cust to have them together so theres a better air flow. Also set freezer temp to 2* on freezer . Ice maker had an ice stuck, removed ice and cycled ice maker, no water came out. Verify ohms on heater. Pass. Turned fill tube heater on and cycled ice maker, filled with water, Working properly. For the temp on the fresh food section theres a sp on the diffuser. Left estimate to cust in case lowering temp did not helped. Op test ok; ordrng 1 W10572852 (Diffuser), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG500EWH4
Near Mayfield Heights, OH 44124
Manny
Job Details: 05/19/2022
"Cc unit not working, try diagnostics not luck, some keys not working correctly on key pad, unit will need a membrane overlay and main control, unit is under warranty per date on pop. Part out of stock office to contact customer with next service appointment when parts are available.; ordrng 1 W10645815 (swtch-memb) and 1 W11088878 (cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT01
Near Painesville, OH 44077
Corina B
Job Details: 05/19/2022
CC that there is water in the ff section. Confirmed. Found the drain tube clogged with dust and dirt. Cleared out the drain tube. There is rust on the back of the refrigerator. No water hooked up to the refrigerator but the line is weeping. Advised cust to get a cap for the shut off. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS4
Near Aurora, OH 44202
Brian M
Job Details: 05/19/2022
Installed rack adjusters OP Test Ok ; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock
We serviced a
FRIGIDAIRE WALL OVEN
Model FGB24S5ASE
Near Eastlake, OH 44095
Jason N
Job Details: 05/19/2022
"Cc unit oven not heating Ran bake test, ignitor glowing dimly, ignitor is weak. Replaced ignitor using truck stock part. Ran bake test to 300 degrees. Good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320MOBS0
Near Mentor, OH 44060
Joe O
Job Details: 05/19/2022
Cc: oven not heating properlyFound oven igniter pulling 2.7 amps. Needs igniter. Replaced igniter. Tested. Op test ok; used 1 12400035 (IGNITER) from stock
We serviced a
SAMSUNG DRYER
Model DV350AEW/XAA
Near North Royalton, OH 44133
David R
Job Details: 05/19/2022
"Customer did not need any parts. When taking unit apart, found article of clothing from a robe binding around blower wheel, removed, unit is good. Op Test Ok ***; saved tckt"
We serviced a
GE REFRIGERATOR
Model PFSS5NFCASS
Near Strongsville, OH 44136
David R
Job Details: 05/19/2022
Replaced damper assembly. Give 24 hours to return to normal temps. Op Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Painesville, OH 44077
Dan H
Job Details: 05/19/2022
"Customer complaint of oil leaking onto floor, confirmed, found gearoil all over under unit, unit needs new gearcase, cam kit, belt , and pulley shield, customer does not want repair ; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 WPW10427633 (Shield) and 1 W10721967 (Cam), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG231LVQ0
Near Willoughby, OH 44094
Dan H
Job Details: 05/19/2022
"New igniter did not come with the mount that is needed, unit also needs igniter mount; ordrng 1 WPW10278150 (Clip)"
We serviced a
WHIRLPOOL WASHER
Model WTW5520SQ0
Near Mentor, OH 44060
Joe O
Job Details: 05/19/2022
Installed level switch. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Painesville, OH 44077
Dan H
Job Details: 05/19/2022
"Installed new suspension, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Aurora, OH 44202
Brian M
Job Details: 05/19/2022
Installed control OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE REFRIGERATOR
Model GSHS5KGXBCSS
Near Painesville, OH 44077
Corina B
Job Details: 05/19/2022
Job is complete. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near North Royalton, OH 44133
David R
Job Details: 05/19/2022
"Replaced icemaker. Ran diagnostics, motor good and water getting in to icemaker, good, Op Test Ok"
We serviced a
GE DISHWASHER
Model GDT605PFM0DS
Near Ashtabula, OH 44004
Dan H
Job Details: 05/19/2022
"Installed new control, op test no good , ordering user interface and harness, will charge customer for parts they need on return visit; ordrng 1 WD21X10545 (Harness) and 1 WD21X25728 (Ui)"
We serviced a
WHIRLPOOL WASHER
Model LSW9700PQ0
Near Parma, OH 44134
Marie V
Job Details: 05/19/2022
"Cc that the unit goes off balance. Called BJ unit will need pad base need replaced and a springs. But also found gearcase leaking. Showed cust. Will call back if they want to continue ; ordrng 1 285744 (Pads) and 2 8316845 (Spring)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS3
Near Hiram, OH 44234
Brian M
Job Details: 05/19/2022
Cc rear burner to low Found when converted orfice was put on the wrong side Swapped offices OP TEST OK
We serviced a
AMANA DRYER
Model NED4655EW1
Near Kent, OH 44240
Brian M
Job Details: 05/19/2022
Cc long dry times Found vent needed cleaned all the way through there was a sock in vent Advised on vent upgrading
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Richmond Heights, OH 44143
Gabriel P
Job Details: 05/19/2022
Found ice maker off press the switch wait few minutes and it cycle and ask for water cannot find issue right now advise customer to monitor
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Chardon, OH 44024
Manny
Job Details: 05/19/2022
"Cc unit not making ice, temps are good, ice box fan its not running, cant login into GE to pull out service manual, call Bj he was able to get the service manual from GE and help me run some test, the fan kicked on when I moved the unit, unit is working right now advise customer to monitor the unit and if he sees the same fault to let us know and will take another look."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Wickliffe, OH 44092
Jason N
Job Details: 05/19/2022
"Cc customer does not know how to use unitCustomer stated she doesnt understand how unit operates, unit is not washing. Ran diagnostics, no codes stored. Walked customer through selecting cycles and cycle options. Started wash cycle with clothing load. Unit started filling and washing properly. Customer instruct."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Eastlake, OH 44095
Joe O
Job Details: 05/19/2022
Cc: not coolingUnit in showroom mode. Exited showroom. Compressor running. Advised customer to allow 24 hours for temps to adjust. Op test okCustomer showed pop
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near North Royalton, OH 44133
David R
Job Details: 05/19/2022
Cc handle right FF. Ordering handle ; ordrng 1 W11163764 (Handle)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Chagrin Falls, OH 44022
Manny
Job Details: 05/19/2022
"Cc unit basket is pealing, found basket with sediment buildup from hard water, but will come out if clean up I use some vinegar and microfiber cloth and sediment come out, advise customer to use a non abrasive pad and white vinegar to clean the sediment from the basket. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Wickliffe, OH 44092
Jason N
Job Details: 05/19/2022
"Installed washplate. Washplate mounting loosely to drive shaft, shaft splines are too far rounded, gearcase will need replaced. Customer does not want to continue repair. Customer will need refunded for part cost.; saved tckt"
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE2022MW2
Near Willoughby, OH 44094
Joe O
Job Details: 05/19/2022
"Cc: squeaking when agitatingFound tub seal leaking, found bearing rusted and full of water. Needs bearing and seals.Bearing shows discontinued.; ordrng 1 137547700 (seal kit) and 1 137272000 (grommet) and 1 137326201 (dsp tub(discontinued))"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Chagrin Falls, OH 44022
Marie V
Job Details: 05/19/2022
Cc that the handle is broken Replaced handle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Kent, OH 44240
Brian M
Job Details: 05/19/2022
Cc unit not cooling Unit will go into forced defrost but is not defrosting properly Suggest replacing ui and control ; ordrng 1 W11518204 (Control) and 1 W11566891 (Control)
We serviced a
JENN-AIR MICROWAVE
Model JMW3430WS02
Near Chagrin Falls, OH 44022
Manny
Job Details: 05/19/2022
"Cc that microwave door is closed but its showing its not, verified and interlock switches are good, noticed the door on the right side a little out, looks like if someone had leaned on the door and bent a little bit to were it wouldnt make contact with switches, using a screwdriver on the hinges straighten out the door now its making contact with the switches, Opt test ok"
We serviced a
MAYTAG DRYER
Model MEDX500BW0
Near Wickliffe, OH 44092
Jason N
Job Details: 05/19/2022
"Cc unit not tumblingRan dryer op test, found motor not running but heater element is on. Belt is intact. Checked all thermals, found thermal fuse open and heater element shorted to case. Replaced thermal fuse and heater element using truck stock parts. Ran dryer op test, good heat and tumble. Op test good. ; used 1 WP3392519 (THERMAL FUSE), and 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG510S0HS0
Near Fairport Harbor, OH 44077
Joe O
Job Details: 05/19/2022
Installed hinges. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Solon, OH 44139
David R
Job Details: 05/19/2022
"Cc unit not heating. Found broken ignitor. Replaced from t/s. Tested at 350*, good. Op Test Ok ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Cleveland, OH 44128
Marie V
Job Details: 05/19/2022
"Cc that the unit stopped cooling. Took temps 45* both sections. Took evaporator cover off and found that the heat started melting cover and foam, also unit will need clamp for ice maker water line in the back. Unit has a leak. Found evaporator stained, cant tell from what ,but looks like refrigerant. Ordering filter drier, evaporator, clamp , evaporator cover and duct air.; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Filter drier) and 1 W10919804 (Duct air) and 1 W11024683 (Evaporator cover) and 1 WP488878 (Clamp)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1831QE5
Near Cleveland, OH 44128
Marie V
Job Details: 05/19/2022
"Cc that the fresh food section is not cooling. Took temps -5* in freezer and 50* on fresh food. Unit is not defrosting. Unit will need control and bimetal. Cust will not fix. ; ordrng 1 242249002 (Control assembly) and 1 5303918638 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"